Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.
Feb 06, 2026
Full time
Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.
About Us At Noya Motor Group, we take pride in delivering excellent service and maintaining the highest standards across our vehicle operations. We're currently looking for a skilled Vehicle Mechanic to join our team and support our growing workshop with vehicle maintenance, repairs, and diagnostics. What You'll Do: Carry out general servicing and repairs (including cambelts, clutches, brakes, suspension, and exhaust systems) Confidently diagnose electrical and mechanical faults using specialist diagnostic tools Conduct pre-delivery inspections (PDI) and routine maintenance Collaborate with the service team to estimate repair times and provide updates to customers Maintain clear and accurate service records and job sheets Ensure high standards of workmanship and attention to detail Deliver excellent customer service when dealing with customers directly What We're Looking For: Experience working on a range of vehicle makes and models Confident in both mechanical and electrical diagnosis and repair Full UK driving licence with no more than 6 penalty points NVQ Level 3 (or equivalent, e.g. City & Guilds) preferred but not essential Strong problem-solving and time management skills Able to work independently and meet time-based objectives Own tools preferred Working Hours: Monday to Saturday: 9:00 AM - 6:00 PM Sunday:10:00AM - 4:00PM (1-hour unpaid lunch break included) What We Offer: Supportive team environment Opportunity to work with a wide range of vehicles Potential for long-term progression within the business Staff discounts and other perks (details on application) Job Type: Full-time Pay: £27,000.00-£45,000.00 per year Benefits: Company car On-site parking Ability to commute/relocate: Durham: reliably commute or plan to relocate before starting work (required) Experience: Mechanic: 1 year (required) Language: English (required) Licence/Certification: Driving licence (required) Work authorisation: United Kingdom (required) Work Location: In person
Feb 06, 2026
Full time
About Us At Noya Motor Group, we take pride in delivering excellent service and maintaining the highest standards across our vehicle operations. We're currently looking for a skilled Vehicle Mechanic to join our team and support our growing workshop with vehicle maintenance, repairs, and diagnostics. What You'll Do: Carry out general servicing and repairs (including cambelts, clutches, brakes, suspension, and exhaust systems) Confidently diagnose electrical and mechanical faults using specialist diagnostic tools Conduct pre-delivery inspections (PDI) and routine maintenance Collaborate with the service team to estimate repair times and provide updates to customers Maintain clear and accurate service records and job sheets Ensure high standards of workmanship and attention to detail Deliver excellent customer service when dealing with customers directly What We're Looking For: Experience working on a range of vehicle makes and models Confident in both mechanical and electrical diagnosis and repair Full UK driving licence with no more than 6 penalty points NVQ Level 3 (or equivalent, e.g. City & Guilds) preferred but not essential Strong problem-solving and time management skills Able to work independently and meet time-based objectives Own tools preferred Working Hours: Monday to Saturday: 9:00 AM - 6:00 PM Sunday:10:00AM - 4:00PM (1-hour unpaid lunch break included) What We Offer: Supportive team environment Opportunity to work with a wide range of vehicles Potential for long-term progression within the business Staff discounts and other perks (details on application) Job Type: Full-time Pay: £27,000.00-£45,000.00 per year Benefits: Company car On-site parking Ability to commute/relocate: Durham: reliably commute or plan to relocate before starting work (required) Experience: Mechanic: 1 year (required) Language: English (required) Licence/Certification: Driving licence (required) Work authorisation: United Kingdom (required) Work Location: In person
Location Birmingham Regional Centre - Arena Central Bristol Regional Centre - 3 Glass Wharf Edinburgh Regional Centre - Queen Elizabeth House Leeds Regional Centre - Wellington Place Liverpool Regional Centre - Water Street Manchester Regional Centre - Three New Bailey Newcastle Upon Tyne - Benton Park View Telford - Plaza 1 and 2 Worthing - Teville Gate House Stratford Regional Centre - Westfield Avenue Please note that due to workforce controls, Leeds and Newcastle are only available to existing HMRC staff in these locations. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria: Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Desirable Criteria: Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Agile methodologies and principles.
Feb 05, 2026
Full time
Location Birmingham Regional Centre - Arena Central Bristol Regional Centre - 3 Glass Wharf Edinburgh Regional Centre - Queen Elizabeth House Leeds Regional Centre - Wellington Place Liverpool Regional Centre - Water Street Manchester Regional Centre - Three New Bailey Newcastle Upon Tyne - Benton Park View Telford - Plaza 1 and 2 Worthing - Teville Gate House Stratford Regional Centre - Westfield Avenue Please note that due to workforce controls, Leeds and Newcastle are only available to existing HMRC staff in these locations. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria: Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Desirable Criteria: Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Agile methodologies and principles.
South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create value from sustainability-related activities. Our Corporate Functions team is the "enablement engine" of South Pole. Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success. We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you! Job summary As Associate Director, Total Rewards, People Systems and Analytics, People & Culture, you will lead a critical portfolio at the intersection of data, technology, and employee experience. This role is responsible for designing and managing global compensation and benefits programs, aligned with the niche industry and global markets; delivering actionable workforce insights through advanced people analytics, and driving operational excellence through optimized HR systems and processes. You will ensure that our people strategies are data-driven, competitive, and scalable-supporting business growth, enabling informed decision-making, and strengthening our position as an employer of choice. This role requires a strong strategic mindset, deep analytical expertise, and a commitment to building fair, transparent, and future-fit people practices. Previous experience in managing the Total Rewards agenda, People analytics function, and people management is required. In addition, this role will also be required to own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. You will report to the CHRO and be part of the People & Culture Leadership Team. Main tasks & responsibilities Total Rewards Strategy & Delivery Lead the development and execution of global compensation and benefits strategies that attract, retain, and motivate top talent. Define and implement job architecture frameworks, global compensation guidelines, and pay transparency practices. Design, manage, and administer the annual compensation cycle. Oversee global compensation benchmarking and market competitiveness reviews, including survey selection and participation. Design, manage, and administer Short-Term Incentive (STI), Sales Incentive Plans, and Long-Term Incentive (LTI) programs. Design and administer the equity distribution program, in partnership with the Corporate Secretary. Be part of the corporate budgeting and cost control process, when it comes to the staff cost, benefits and compensation elements. Partner with senior leadership, Finance, and Business Leaders to define annual budgets and ensure financial stewardship of rewards programs. Act as strategic advisor to the Board and Executive Leadership on complex compensation decisions and governance. People Analytics Leadership Develop and deliver a comprehensive people analytics roadmap aligned with strategic business needs. Lead the development of analytics tools and dashboards to drive insights into workforce trends, DEI, performance, and engagement. Lead the workforce planning and staff cost budgeting / forecasting, ensuring data accuracy and delivering insights to support business decisions. Apply predictive analytics, automation, and machine learning where applicable to support strategic workforce planning and talent decision-making. Build data literacy and storytelling capability across the People & Culture team and business leaders. People Systems & Operational Excellence Oversee the selection, implementation, and optimization of key HR systems (HRIS, ATS, LMS, payroll). Ensure system and data integrity, compliance with data privacy regulations (e.g. GDPR), and effective data governance. Drive HR process design and automation to enable a scalable, service-oriented HR delivery model. Partner with internal tech and digital transformation teams to plan and prioritize system enhancements and upgrades. Lead cross-functional initiatives to align HR technology with business needs and improve the employee experience. Performance Management Own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. Manage the annual and mid-cycle performance processes by defining timelines, standards, tools, and communications. Provide clear guidance and structure to ensure consistent execution across the organization while enabling HRBPs to lead delivery within their respective business areas. Monitor the effectiveness of the performance management process through data, feedback, and outcomes. Drive continuous improvement of the framework, develop manager enablement materials, and support HRBPs in strengthening performance conversations and accountability across the organization. Team management and Stakeholders interaction Lead and inspire a team of 2-3 specialists in Total Rewards, People Analytics, and People Systems across multiple geographies. Serve as a trusted advisor to senior leaders, managers, and P&C Business Partners on all matters related to rewards, analytics, and systems. Collaborate with Finance, Legal, Communications and the GDBS teams to align strategies and ensure executional success. Represent the P&C function in cross-functional steering groups and strategic planning forums. Set clear priorities, performance expectations, and development plans that align with both individual growth and strategic business needs. Foster a culture of collaboration, accountability, innovation, and continuous learning within the team. Provide regular coaching, mentorship, and feedback to ensure high engagement, capability development, and retention of top talent. Ensure effective resource allocation and capacity planning to deliver on key initiatives and projects. Requirements Minimum 2-3 years of senior leadership experience in Total Rewards, People Analytics, or HR Systems in a global organization. Proven track record in compensation & benefits strategy, including incentive plan design and job evaluation. Strong background in people analytics, with hands-on experience in using data to drive decision-making. Experience overseeing HR systems strategy, implementation, and vendor management. Strong project leadership, stakeholder engagement, and change management skills. Strategic mindset with the ability to zoom out and align initiatives with broader business goals. Analytical and tech-savvy, with experience leveraging digital tools for efficiency and insight. Strong interpersonal, communication, and influencing skills across all levels of the organization. What we offer At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. We're a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.
Feb 05, 2026
Full time
South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create value from sustainability-related activities. Our Corporate Functions team is the "enablement engine" of South Pole. Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success. We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you! Job summary As Associate Director, Total Rewards, People Systems and Analytics, People & Culture, you will lead a critical portfolio at the intersection of data, technology, and employee experience. This role is responsible for designing and managing global compensation and benefits programs, aligned with the niche industry and global markets; delivering actionable workforce insights through advanced people analytics, and driving operational excellence through optimized HR systems and processes. You will ensure that our people strategies are data-driven, competitive, and scalable-supporting business growth, enabling informed decision-making, and strengthening our position as an employer of choice. This role requires a strong strategic mindset, deep analytical expertise, and a commitment to building fair, transparent, and future-fit people practices. Previous experience in managing the Total Rewards agenda, People analytics function, and people management is required. In addition, this role will also be required to own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. You will report to the CHRO and be part of the People & Culture Leadership Team. Main tasks & responsibilities Total Rewards Strategy & Delivery Lead the development and execution of global compensation and benefits strategies that attract, retain, and motivate top talent. Define and implement job architecture frameworks, global compensation guidelines, and pay transparency practices. Design, manage, and administer the annual compensation cycle. Oversee global compensation benchmarking and market competitiveness reviews, including survey selection and participation. Design, manage, and administer Short-Term Incentive (STI), Sales Incentive Plans, and Long-Term Incentive (LTI) programs. Design and administer the equity distribution program, in partnership with the Corporate Secretary. Be part of the corporate budgeting and cost control process, when it comes to the staff cost, benefits and compensation elements. Partner with senior leadership, Finance, and Business Leaders to define annual budgets and ensure financial stewardship of rewards programs. Act as strategic advisor to the Board and Executive Leadership on complex compensation decisions and governance. People Analytics Leadership Develop and deliver a comprehensive people analytics roadmap aligned with strategic business needs. Lead the development of analytics tools and dashboards to drive insights into workforce trends, DEI, performance, and engagement. Lead the workforce planning and staff cost budgeting / forecasting, ensuring data accuracy and delivering insights to support business decisions. Apply predictive analytics, automation, and machine learning where applicable to support strategic workforce planning and talent decision-making. Build data literacy and storytelling capability across the People & Culture team and business leaders. People Systems & Operational Excellence Oversee the selection, implementation, and optimization of key HR systems (HRIS, ATS, LMS, payroll). Ensure system and data integrity, compliance with data privacy regulations (e.g. GDPR), and effective data governance. Drive HR process design and automation to enable a scalable, service-oriented HR delivery model. Partner with internal tech and digital transformation teams to plan and prioritize system enhancements and upgrades. Lead cross-functional initiatives to align HR technology with business needs and improve the employee experience. Performance Management Own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. Manage the annual and mid-cycle performance processes by defining timelines, standards, tools, and communications. Provide clear guidance and structure to ensure consistent execution across the organization while enabling HRBPs to lead delivery within their respective business areas. Monitor the effectiveness of the performance management process through data, feedback, and outcomes. Drive continuous improvement of the framework, develop manager enablement materials, and support HRBPs in strengthening performance conversations and accountability across the organization. Team management and Stakeholders interaction Lead and inspire a team of 2-3 specialists in Total Rewards, People Analytics, and People Systems across multiple geographies. Serve as a trusted advisor to senior leaders, managers, and P&C Business Partners on all matters related to rewards, analytics, and systems. Collaborate with Finance, Legal, Communications and the GDBS teams to align strategies and ensure executional success. Represent the P&C function in cross-functional steering groups and strategic planning forums. Set clear priorities, performance expectations, and development plans that align with both individual growth and strategic business needs. Foster a culture of collaboration, accountability, innovation, and continuous learning within the team. Provide regular coaching, mentorship, and feedback to ensure high engagement, capability development, and retention of top talent. Ensure effective resource allocation and capacity planning to deliver on key initiatives and projects. Requirements Minimum 2-3 years of senior leadership experience in Total Rewards, People Analytics, or HR Systems in a global organization. Proven track record in compensation & benefits strategy, including incentive plan design and job evaluation. Strong background in people analytics, with hands-on experience in using data to drive decision-making. Experience overseeing HR systems strategy, implementation, and vendor management. Strong project leadership, stakeholder engagement, and change management skills. Strategic mindset with the ability to zoom out and align initiatives with broader business goals. Analytical and tech-savvy, with experience leveraging digital tools for efficiency and insight. Strong interpersonal, communication, and influencing skills across all levels of the organization. What we offer At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. We're a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.
Location Based in one of our UK office sites in London, Glasgow, Durham or Lytham About the job Job summary NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861. A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively. We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month. Reporting into the Chief Technology Officer, the role will ensure the Business has the appropriate technical and business design provision and capability to ensure Business Transformation Programme and wider Business goals can be met. Ensure the solutions being designed meet the business requirements by delivering the desired outcomes, target architecture and industry standards . Job description Full details of the key responsibilities can be found on the attached role profile Person specification Essential experience • Significant experience as a successful enterprise architect. • Significant experience of working in a compliant or regulated environment • Significant experience in architecture lead roles in an outsourced business environment • Significant experience of Data Centre, Cloud, AI, Digital Transformation in a financial services industry. • Significant experience of managing the specification, development and delivery of change from a wide variety of third-party agencies, suppliers and specialists. • Considerable experience of working across all digital channels. • Proven track record of leading inhouse and external high performing teams. • Demonstrable experience in leading EA function in a significant business transformation context Required qualifications • Degree in computer science, information systems, engineering or related subjects or equivalent by experience • TOGAF certification or equivalent certification is desirable but not a requirement for the role. Essential skills • Excellent communication, influencing abilities • Excellent written and verbal communication • Effective leadership skills Essential technical knowledge and skills • Knowledge of all components of a holistic EA. • Solid understanding of software, hardware, architecture framework. • Practical knowledge and experience of leading-edge technologies • Knowledge of current and emerging trends eg agile project management practices, open source, cloud platforms, and digital technology services • In-depth knowledge of systems architectures, performance, resilience, and scalability Qualifications Degree in computer science, information systems, engineering or related subjects or equivalent by experience Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Communicating and Influencing Leadership Delivering at Pace Managing a Quality Service We only ask for evidence of these behaviours on your application form: Changing and Improving Communicating and Influencing Leadership
Feb 05, 2026
Full time
Location Based in one of our UK office sites in London, Glasgow, Durham or Lytham About the job Job summary NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861. A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively. We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month. Reporting into the Chief Technology Officer, the role will ensure the Business has the appropriate technical and business design provision and capability to ensure Business Transformation Programme and wider Business goals can be met. Ensure the solutions being designed meet the business requirements by delivering the desired outcomes, target architecture and industry standards . Job description Full details of the key responsibilities can be found on the attached role profile Person specification Essential experience • Significant experience as a successful enterprise architect. • Significant experience of working in a compliant or regulated environment • Significant experience in architecture lead roles in an outsourced business environment • Significant experience of Data Centre, Cloud, AI, Digital Transformation in a financial services industry. • Significant experience of managing the specification, development and delivery of change from a wide variety of third-party agencies, suppliers and specialists. • Considerable experience of working across all digital channels. • Proven track record of leading inhouse and external high performing teams. • Demonstrable experience in leading EA function in a significant business transformation context Required qualifications • Degree in computer science, information systems, engineering or related subjects or equivalent by experience • TOGAF certification or equivalent certification is desirable but not a requirement for the role. Essential skills • Excellent communication, influencing abilities • Excellent written and verbal communication • Effective leadership skills Essential technical knowledge and skills • Knowledge of all components of a holistic EA. • Solid understanding of software, hardware, architecture framework. • Practical knowledge and experience of leading-edge technologies • Knowledge of current and emerging trends eg agile project management practices, open source, cloud platforms, and digital technology services • In-depth knowledge of systems architectures, performance, resilience, and scalability Qualifications Degree in computer science, information systems, engineering or related subjects or equivalent by experience Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Communicating and Influencing Leadership Delivering at Pace Managing a Quality Service We only ask for evidence of these behaviours on your application form: Changing and Improving Communicating and Influencing Leadership
Location Norcross - Tomlinson House, FY5 3WP, Abbey Wood North, Stoke Gifford, Bristol, South West, BS34 8QW, Kentigern House, Glasgow, G2 3EX. About the job Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. Come and join the DBS community today! Job description DBS DIT provides digital capability that supports corporate services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk. As a Senior DevOps Engineer, you will be at the heart of managing and optimising our development processes. Your responsibilities will include overseeing tools and testing environments, managing central code control, maintaining development standards, and writing software that automates systems. You will design secure solutions and deliver complex projects using modern development standards. Your role will also involve troubleshooting and resolving complex service faults and designing efficient systems with medium levels of risk and complexity. You will actively collaborate with user researchers to champion user-focused design, as well as with technical and solutions architects and software developers. In addition, you will underpin the development of both internal user services and public-facing services. You will deploy and manage applications on OpenShift and third-party PaaS solutions and manage CI/CD pipelines. The ideal candidate will demonstrate strong leadership, effective communication, decision-making skills, and a commitment to continuous improvement and development. Responsibilities A Senior DevOps Engineer delivers and integrates software to form a complete DevOps toolchain. They are responsible for planning and designing large groups of stories. At this role level, you will: Transform technical requirements into an effective DevOps toolchain to enable product delivery Ensure that deployment strategies for products are repeatable, scalable and highly available Have deep technical knowledge, providing support to delivery teams and solving complex problems Manage service components and optimise development processes to ensure they meet business needs and performance indicators. Design secure solutions and services with controls specifically engineered to mitigate security threats. Use modern development standards to design, code, test, and document programs or scripts of medium-to-high complexity. Identify, locate, and fix complex service faults while advising others on different methodologies and types of service support. Design systems with medium levels of risk and complexity, ensuring the selection of appropriate technology and efficient resource use. Collaborate with user researchers to champion user research, prioritise and define approaches to understand the user story, and offer recommendations on the best tools and methods to use. Deploy, manage, and scale applications on OpenShift and third-party Platform as a Service (PaaS) solutions, while setting up and managing continuous integration and continuous deployment pipelines. Provide coaching and mentoring to more junior colleagues Person specification You will need the following skills for this role: Availability and Capacity Management (Senior DevOps Engineer) You can manage service components to ensure they meet business needs and key performance indicators (KPIs) (Skill Level: Working) Development process optimisation (Senior DevOps Engineer). You can work under guidance to identify process optimisation opportunities and contribute to the implementation of proposed solutions. (Skill Level: Working) Information Security. You can design solutions and services with security controls included, specifically engineered to mitigate security threats. (Skill Level: Practitioner). Modern Development Standards. You can apply modern development standards and support others in applying them. (Skill Level: Practitioner) Programming and Build (Software Engineering). You can collaborate with others when necessary to review specifications. You can use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools (Skill Level: Practitioner) Prototyping. You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You can establish design patterns and iterate them use a variety of prototyping methods and choose the most appropriate (Skill Level: Practitioner) Service Support. You can identify, locate, and fix complex service faults, and advise others on different methodologies and types of service support.(Skill Level: Expert) Systems Design. You can design systems characterised by medium levels of risk, impact, and business or technical complexity. You can select appropriate design standards, methods, and tools, and ensure they are applied effectively. You can review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. (Skill Level: Practitioner) Systems Integration. You can define the integration build co-ordinate build activities across systems understand how to undertake and support integration testing activities (Skill Level: Practitioner) User focus. You can collaborate with user researchers and can represent users internally. You can explain the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, and guiding others in doing so. You can offer recommendations on the best tools and methods to use. (Skill Level: Practitioner) You will hold a recognized technical certification appropriate to the role or be prepared to obtain this while in post. Desirable Experience: Experience with OpenShift: As our solutions are run on OpenShift, experience with deploying, managing, and scaling applications on this platform is highly desirable. This includes understanding of OpenShift's architecture, its project and application concepts, and its command-line client. Proficiency with Prometheus and Terraform: Experience with Prometheus for monitoring and alerting purposes is desirable. Familiarity with Terraform for infrastructure as code (IaC) to provision and manage any cloud, infrastructure, or service is also needed. Containerization and Kubernetes Experience: Hands-on experience with Docker or other containerization technologies is needed. Understanding of Kubernetes for container orchestration is also crucial, including the ability to design, deploy and manage applications within a Kubernetes environment. . click apply for full job details
Feb 05, 2026
Full time
Location Norcross - Tomlinson House, FY5 3WP, Abbey Wood North, Stoke Gifford, Bristol, South West, BS34 8QW, Kentigern House, Glasgow, G2 3EX. About the job Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. Come and join the DBS community today! Job description DBS DIT provides digital capability that supports corporate services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk. As a Senior DevOps Engineer, you will be at the heart of managing and optimising our development processes. Your responsibilities will include overseeing tools and testing environments, managing central code control, maintaining development standards, and writing software that automates systems. You will design secure solutions and deliver complex projects using modern development standards. Your role will also involve troubleshooting and resolving complex service faults and designing efficient systems with medium levels of risk and complexity. You will actively collaborate with user researchers to champion user-focused design, as well as with technical and solutions architects and software developers. In addition, you will underpin the development of both internal user services and public-facing services. You will deploy and manage applications on OpenShift and third-party PaaS solutions and manage CI/CD pipelines. The ideal candidate will demonstrate strong leadership, effective communication, decision-making skills, and a commitment to continuous improvement and development. Responsibilities A Senior DevOps Engineer delivers and integrates software to form a complete DevOps toolchain. They are responsible for planning and designing large groups of stories. At this role level, you will: Transform technical requirements into an effective DevOps toolchain to enable product delivery Ensure that deployment strategies for products are repeatable, scalable and highly available Have deep technical knowledge, providing support to delivery teams and solving complex problems Manage service components and optimise development processes to ensure they meet business needs and performance indicators. Design secure solutions and services with controls specifically engineered to mitigate security threats. Use modern development standards to design, code, test, and document programs or scripts of medium-to-high complexity. Identify, locate, and fix complex service faults while advising others on different methodologies and types of service support. Design systems with medium levels of risk and complexity, ensuring the selection of appropriate technology and efficient resource use. Collaborate with user researchers to champion user research, prioritise and define approaches to understand the user story, and offer recommendations on the best tools and methods to use. Deploy, manage, and scale applications on OpenShift and third-party Platform as a Service (PaaS) solutions, while setting up and managing continuous integration and continuous deployment pipelines. Provide coaching and mentoring to more junior colleagues Person specification You will need the following skills for this role: Availability and Capacity Management (Senior DevOps Engineer) You can manage service components to ensure they meet business needs and key performance indicators (KPIs) (Skill Level: Working) Development process optimisation (Senior DevOps Engineer). You can work under guidance to identify process optimisation opportunities and contribute to the implementation of proposed solutions. (Skill Level: Working) Information Security. You can design solutions and services with security controls included, specifically engineered to mitigate security threats. (Skill Level: Practitioner). Modern Development Standards. You can apply modern development standards and support others in applying them. (Skill Level: Practitioner) Programming and Build (Software Engineering). You can collaborate with others when necessary to review specifications. You can use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools (Skill Level: Practitioner) Prototyping. You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You can establish design patterns and iterate them use a variety of prototyping methods and choose the most appropriate (Skill Level: Practitioner) Service Support. You can identify, locate, and fix complex service faults, and advise others on different methodologies and types of service support.(Skill Level: Expert) Systems Design. You can design systems characterised by medium levels of risk, impact, and business or technical complexity. You can select appropriate design standards, methods, and tools, and ensure they are applied effectively. You can review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. (Skill Level: Practitioner) Systems Integration. You can define the integration build co-ordinate build activities across systems understand how to undertake and support integration testing activities (Skill Level: Practitioner) User focus. You can collaborate with user researchers and can represent users internally. You can explain the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, and guiding others in doing so. You can offer recommendations on the best tools and methods to use. (Skill Level: Practitioner) You will hold a recognized technical certification appropriate to the role or be prepared to obtain this while in post. Desirable Experience: Experience with OpenShift: As our solutions are run on OpenShift, experience with deploying, managing, and scaling applications on this platform is highly desirable. This includes understanding of OpenShift's architecture, its project and application concepts, and its command-line client. Proficiency with Prometheus and Terraform: Experience with Prometheus for monitoring and alerting purposes is desirable. Familiarity with Terraform for infrastructure as code (IaC) to provision and manage any cloud, infrastructure, or service is also needed. Containerization and Kubernetes Experience: Hands-on experience with Docker or other containerization technologies is needed. Understanding of Kubernetes for container orchestration is also crucial, including the ability to design, deploy and manage applications within a Kubernetes environment. . click apply for full job details
Location This role may be located in one of the following locations; Leeds, Manchester or Newcastle. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. We're hiring Lead DevOps Engineers (AWS) at DWP Digital! We're looking for outstanding candidates who want to contribute to demanding and exciting digital services for the UK Government. The products we build are the changing the face of public services with the potential to dramatically transform the future of millions of people. We're looking for driven and passionate people to be part of delivering digital services to people that need help during the difficult times of their lives. You will act as a DevOps leader, building a DevOps culture along with line management responsibility of Senior DevOps Engineers. You will lead existing DevOps Engineers while increasing capability, standards and practices across the organisation. As a Lead DevOps Engineer you will contribute to our community ensuring that DWP and our DevOps practices evolve in line with technology advances. We have 3 roles available: Payments - DWP serves approx. 22m citizens paying circa £282bn annually. We have an ambitious transformation programme to make best use of emerging future technologies and leverage industry best practices. This Lead DevOps role will sit within the Payments Platform Team. Digital Modernisation and Efficiency - Teams within Digital Modernisation and Efficiency (DME) manage multiple large scale systems providing a vast range of services to citizens. These include providing retirement planning support for 20 million working age citizens, enabling 13 million pension age customers to receive their correct entitlements on time and ensuring 5 million customers for Care and Attendance Allowance are supported through timely, accurate and accessible digital services that meet their needs. Underpinning these services is a large scale cloud operations platform using best in class technologies to provide best in class service. This Lead DevOps role will sit within the DME AWS Platform Team. Data Enablement - The Data Enablement team, responsible for managing a variety of data products, including those related to welfare benefits, citizen journeys, and reference/meta-data services. These products are created by transforming raw data into curated, user-friendly data that can be easily understood and used by end users. The Data Enablement team also owns a data quality tool and a data analytics platform (SAS), which is currently undergoing a major migration from on-premises infrastructure to the cloud. Ready to take the lead? Apply now and be part of something meaningful! Job description As Lead DevOps Engineer, you will: Work across multiple teams as an engineering specialist defining and refining organisation engineering standards. Push a mindset and culture change within the organisation to foster engineering ownership of infrastructure development alongside software engineering activities. Create capability, through definition of training opportunities, pastoral care and practice alignment. Be responsible for ensuring our digital services are adhering to standards and best practice. Be responsible for recruitment within the DevOps community and working with senior leaders to ensure strategically the teams are setup to succeed. Responsible for mentoring and support of engineers and trainee DevOps engineers. Please note: As part of the role, you may be required to travel regularly to the other digital hubs. The frequency of this will be discussed further should you be successful. Person specification See selection process for further details. If you would like to learn more about the role, please contact Technical skills We'll assess you against these technical skills during the selection process: Technical Breadth.
Feb 05, 2026
Full time
Location This role may be located in one of the following locations; Leeds, Manchester or Newcastle. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. We're hiring Lead DevOps Engineers (AWS) at DWP Digital! We're looking for outstanding candidates who want to contribute to demanding and exciting digital services for the UK Government. The products we build are the changing the face of public services with the potential to dramatically transform the future of millions of people. We're looking for driven and passionate people to be part of delivering digital services to people that need help during the difficult times of their lives. You will act as a DevOps leader, building a DevOps culture along with line management responsibility of Senior DevOps Engineers. You will lead existing DevOps Engineers while increasing capability, standards and practices across the organisation. As a Lead DevOps Engineer you will contribute to our community ensuring that DWP and our DevOps practices evolve in line with technology advances. We have 3 roles available: Payments - DWP serves approx. 22m citizens paying circa £282bn annually. We have an ambitious transformation programme to make best use of emerging future technologies and leverage industry best practices. This Lead DevOps role will sit within the Payments Platform Team. Digital Modernisation and Efficiency - Teams within Digital Modernisation and Efficiency (DME) manage multiple large scale systems providing a vast range of services to citizens. These include providing retirement planning support for 20 million working age citizens, enabling 13 million pension age customers to receive their correct entitlements on time and ensuring 5 million customers for Care and Attendance Allowance are supported through timely, accurate and accessible digital services that meet their needs. Underpinning these services is a large scale cloud operations platform using best in class technologies to provide best in class service. This Lead DevOps role will sit within the DME AWS Platform Team. Data Enablement - The Data Enablement team, responsible for managing a variety of data products, including those related to welfare benefits, citizen journeys, and reference/meta-data services. These products are created by transforming raw data into curated, user-friendly data that can be easily understood and used by end users. The Data Enablement team also owns a data quality tool and a data analytics platform (SAS), which is currently undergoing a major migration from on-premises infrastructure to the cloud. Ready to take the lead? Apply now and be part of something meaningful! Job description As Lead DevOps Engineer, you will: Work across multiple teams as an engineering specialist defining and refining organisation engineering standards. Push a mindset and culture change within the organisation to foster engineering ownership of infrastructure development alongside software engineering activities. Create capability, through definition of training opportunities, pastoral care and practice alignment. Be responsible for ensuring our digital services are adhering to standards and best practice. Be responsible for recruitment within the DevOps community and working with senior leaders to ensure strategically the teams are setup to succeed. Responsible for mentoring and support of engineers and trainee DevOps engineers. Please note: As part of the role, you may be required to travel regularly to the other digital hubs. The frequency of this will be discussed further should you be successful. Person specification See selection process for further details. If you would like to learn more about the role, please contact Technical skills We'll assess you against these technical skills during the selection process: Technical Breadth.
Senior Adoption Software EngineerBarclays Bank PLCChesterJoin us as a Senior Adoption Software Engineer at Barclays, where you will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and technical challenges and needs, to support the Adoption and build of the new technology into the multiple lines of business alongside writing code in Java. Your main day to day is to work with the lines of business and bring to life their needs through solutions and realising these through rapid prototyping and proof of concepts using Java, BDD testing concepts and Public Cloud (AWS). To be successful in this role you should have: Strong experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms such as Relationship Based Access Control (ReBAC), Attribute Based Access Control (ABAC), alongside Role Based Access Control (RBAC). Expertise with Java, BDD testing concepts and Public Cloud (AWS) An understanding in authorisation and authentication technologies such as Policy as Code, IAM, IAM solutions Some other highly desirable skills include: A willingness to constructively disrupt and challenge the norm Strong relationship building skills, patience and resilience to change current thinking and working practices Ability to translate technical concepts and solutions to both non-technical and technical teams without losing the detail Experience with Ping solutions (PingGateway, PingAM, PingIDM, PingDS) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Glasgow, or Knutsford, office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
Senior Adoption Software EngineerBarclays Bank PLCChesterJoin us as a Senior Adoption Software Engineer at Barclays, where you will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and technical challenges and needs, to support the Adoption and build of the new technology into the multiple lines of business alongside writing code in Java. Your main day to day is to work with the lines of business and bring to life their needs through solutions and realising these through rapid prototyping and proof of concepts using Java, BDD testing concepts and Public Cloud (AWS). To be successful in this role you should have: Strong experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms such as Relationship Based Access Control (ReBAC), Attribute Based Access Control (ABAC), alongside Role Based Access Control (RBAC). Expertise with Java, BDD testing concepts and Public Cloud (AWS) An understanding in authorisation and authentication technologies such as Policy as Code, IAM, IAM solutions Some other highly desirable skills include: A willingness to constructively disrupt and challenge the norm Strong relationship building skills, patience and resilience to change current thinking and working practices Ability to translate technical concepts and solutions to both non-technical and technical teams without losing the detail Experience with Ping solutions (PingGateway, PingAM, PingIDM, PingDS) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Glasgow, or Knutsford, office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Overview The purpose of this role is to give strategic direction and drive growth in our global Pest and Hygiene & Wellbeing science teams through technical brilliance and innovation, whilst ensuring the Global Centres of Excellence are aligned to the group strategy. You will lead by example in the three key areas of customer support, innovation, and technical expertise. You will lead the early innovation in the Pest Control and Hygiene & Wellbeing categories by formulating, sourcing, exploring and developing ideas to Proof of Concept stage whilst taking decisive decisions to ensure timely delivery. To identify, provide information and insight, evaluate and, where appropriate, bring developments to technical readiness. Bring in leading edge external technologies which provide differentiation and potentially exclusive IP for RI's global Pest and Hygiene & Wellbeing categories via a combination of external partnerships, open innovation and new technology development initiatives. Responsibilities Customers Build and maintain strong relationships with external stakeholders, including innovation partners, key industry bodies and academia. Provide technical field support for those infestations that require deeper investigation or where traditional or current methods have been proven to have failed. Provide technical insight and direction for International Key Accounts bids and tenders where required. Innovation Identify gaps in the portfolio, and new product requirements working directly with the relevant Category Marketing lead, and in collaboration with the Head of Pest Innovation, Hygiene & Wellbeing Innovation and Chemical PD to develop opportunities to meet key sector needs with M&I and business colleagues. Liaise closely with all M&I teams to ensure alignment of our product development activities. Attend and participate in regular meetings such as category boards and update on the innovation funnel. Run innovation sessions within Rentokil Initial and show tangible outcomes to Proof of Concept. Establish and maintain a link with the Technical Leadership Team to provide technical inputs to strategic problems. Support the Innovation and Product Development Director with the presentation of materials and insight to the Technical Leadership Team and category boards. Implement and manage the project management process within the Science team. Work closely with marketing colleagues to provide new and novel claims support and selling support information to support product deployment. Play an active leadership role on both the Pest Control category board, the Hygiene & Wellbeing category board, and the Innovating for the Future board. Expertise Responsible for maintaining technical support relationships for colleagues dealing with customers and suppliers. Representing Rentokil at key conferences and relevant exhibitions and to positively promote Rentokil Initial in the external environment Requirements A minimum of a good honours degree in a scientific or similar discipline; post-graduate qualification a plus. Relevant know-how and experience in the product development or technical management field. Excellent technical knowledge of current Pest or Hygiene & Wellbeing products (or directly-related) fields and services. Experience with biocides and / or pesticides preferred. Innovation, creativity training or experience. A natural team leader with proven experience of leading, developing and broadening specialist technical staff. A minimum of 5 years of experience within a Pest or Hygiene & Wellbeing (or directly related) industry working at a global level. I.T. Literate with working knowledge of the full Google suite, Microsoft Excel, Word and PowerPoint. Able to make sense out of large sets of data and communicate in a compelling manner. Proven ability to communicate technical results data and their significance, to peers, non-technical colleagues and commercial sponsors of work. Ability to work to tight deadlines within a structured project management framework. Proven experience of working across borders, regions and culture; frequent travel likely. Benefits Competitive salary and bonus scheme Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Feb 05, 2026
Full time
Overview The purpose of this role is to give strategic direction and drive growth in our global Pest and Hygiene & Wellbeing science teams through technical brilliance and innovation, whilst ensuring the Global Centres of Excellence are aligned to the group strategy. You will lead by example in the three key areas of customer support, innovation, and technical expertise. You will lead the early innovation in the Pest Control and Hygiene & Wellbeing categories by formulating, sourcing, exploring and developing ideas to Proof of Concept stage whilst taking decisive decisions to ensure timely delivery. To identify, provide information and insight, evaluate and, where appropriate, bring developments to technical readiness. Bring in leading edge external technologies which provide differentiation and potentially exclusive IP for RI's global Pest and Hygiene & Wellbeing categories via a combination of external partnerships, open innovation and new technology development initiatives. Responsibilities Customers Build and maintain strong relationships with external stakeholders, including innovation partners, key industry bodies and academia. Provide technical field support for those infestations that require deeper investigation or where traditional or current methods have been proven to have failed. Provide technical insight and direction for International Key Accounts bids and tenders where required. Innovation Identify gaps in the portfolio, and new product requirements working directly with the relevant Category Marketing lead, and in collaboration with the Head of Pest Innovation, Hygiene & Wellbeing Innovation and Chemical PD to develop opportunities to meet key sector needs with M&I and business colleagues. Liaise closely with all M&I teams to ensure alignment of our product development activities. Attend and participate in regular meetings such as category boards and update on the innovation funnel. Run innovation sessions within Rentokil Initial and show tangible outcomes to Proof of Concept. Establish and maintain a link with the Technical Leadership Team to provide technical inputs to strategic problems. Support the Innovation and Product Development Director with the presentation of materials and insight to the Technical Leadership Team and category boards. Implement and manage the project management process within the Science team. Work closely with marketing colleagues to provide new and novel claims support and selling support information to support product deployment. Play an active leadership role on both the Pest Control category board, the Hygiene & Wellbeing category board, and the Innovating for the Future board. Expertise Responsible for maintaining technical support relationships for colleagues dealing with customers and suppliers. Representing Rentokil at key conferences and relevant exhibitions and to positively promote Rentokil Initial in the external environment Requirements A minimum of a good honours degree in a scientific or similar discipline; post-graduate qualification a plus. Relevant know-how and experience in the product development or technical management field. Excellent technical knowledge of current Pest or Hygiene & Wellbeing products (or directly-related) fields and services. Experience with biocides and / or pesticides preferred. Innovation, creativity training or experience. A natural team leader with proven experience of leading, developing and broadening specialist technical staff. A minimum of 5 years of experience within a Pest or Hygiene & Wellbeing (or directly related) industry working at a global level. I.T. Literate with working knowledge of the full Google suite, Microsoft Excel, Word and PowerPoint. Able to make sense out of large sets of data and communicate in a compelling manner. Proven ability to communicate technical results data and their significance, to peers, non-technical colleagues and commercial sponsors of work. Ability to work to tight deadlines within a structured project management framework. Proven experience of working across borders, regions and culture; frequent travel likely. Benefits Competitive salary and bonus scheme Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Job no: 509102 Work type: Permanent Location: Plymouth Categories: Logistics HGV Technician Salary (OTE): circa £57,108 Location: Plymouth (On-Site Workshop) Shift Pattern (rotation): Day Shift: Monday to Friday, 05:00-14:00 Middle Shift: Monday to Friday, 07:00 -16:00 Back Shift: Monday to Friday, 11:00-20:00 Including a Saturday Morning - 06:00 - 10:00 Overtime - Saturday Mornings: 0600 - 1200 On-Call rota: 1 in 3 weeks (Additional payment for on call) £5,000 Sign-On Bonus A warm welcome to the team and recognition of the valuable skills you bring, paid after successful completion of 3 month settling in period. First-Year OTE of circa £57,108 Combine your base salary, expected overtime, annual bonus, and sign-on bonus for a rewarding first-year package. Annual Bonus (£2,000) Recognising your ongoing personal and team contribution to our fleet safety and operation. Expected Overtime Earnings (£7,000) Regular and realistic additional overtime earnings, paid at 1.5x hourly rate, with potential to be higher than this (dependant on business need) Industry-Leading Training From LPG to IRTEC to gaining your HGV licence, we'll support you to grow. Private medical insurance (including discounted family cover) 25 days annual leave + 8 bank holidays (Increasing with service) Holiday days scheme (Option to buy additional annual leave) Pension scheme - Matched contributions (4.5% rising to 7.5% after successful completion of settling in period) Life assurance (4x salary) & income protection Retail discounts & discounted Calor gas & appliances On site car parking Why Join Calor? At Calor, we know that our HGV Technicians are the heartbeat of our operation. As we prepare for our peak winter season, when thousands of families and businesses across the UK rely on us most, we recognise just how vital your role is. Without your expertise, our fleet wouldn't be safe, ready, or reliable enough to deliver the energy that keeps homes warm and businesses moving. But this isn't just about winter. All year round, your skills make a difference, protecting our fleet, supporting our drivers, and ensuring our customers can depend on us. If you want to be part of a team that keeps the UK warm in winter, fuelled for summer BBQs, and energised through every season, there's never been a more important time to bring your skills to Calor. This is more than just a technician role, it's the chance to join a team where camaraderie, support, and teamwork are at the heart of everything we do. In our busy workshops you'll find friendly faces and colleagues who've got your back, keeping each other moving through the tough days and celebrating the wins together. With specialist training, recognised qualifications, and a company that invests in your future, you'll do more than build and repair, you'll be part of a team that's our greatest asset. To Join our team, you will need: Essential: Qualifications in Heavy Vehicle Maintenance & Repair. We will also consider candidates with a strong, proven background in the industry, whether time-served, with relevant qualifications, or with equivalent practical experience. Knowledge of vehicle systems, trailers, plant, and workshop equipment. Strong diagnostic skills with a safety-first mindset. Team player with good communication and organisation skills. Desirable (but not essential, as we will help you obtain these): HGV C licence and ADR. When you join us, you'll benefit from: Structured training, including in-house programmes such as LPG Basics, Wheel Security, Basic Electrics, and more. Specialist outsourced training such as IRTEC Inspection, ADR (Class 2 - Gases), Safe Loading Pass, and the opportunity to gain your Category ( Class 1 & 2 ) C + E licence. Ongoing opportunities to upskill in tank testing, confined space, product-specific training, and more. Maintaining quality tools is important for safety and performance. If a tool is no longer performing as expected, worn or damaged tools can be replaced at the discretion of your manager, helping you stay efficient and safe on the job Ready to take the next step? Apply today and start your journey with Calor. Advertised: 03 Feb 2026 GMT Standard Time Applications close: 17 Feb 2026 GMT Standard Time Pay: Up to £57,108.00 per year Work Location: In person
Feb 05, 2026
Full time
Job no: 509102 Work type: Permanent Location: Plymouth Categories: Logistics HGV Technician Salary (OTE): circa £57,108 Location: Plymouth (On-Site Workshop) Shift Pattern (rotation): Day Shift: Monday to Friday, 05:00-14:00 Middle Shift: Monday to Friday, 07:00 -16:00 Back Shift: Monday to Friday, 11:00-20:00 Including a Saturday Morning - 06:00 - 10:00 Overtime - Saturday Mornings: 0600 - 1200 On-Call rota: 1 in 3 weeks (Additional payment for on call) £5,000 Sign-On Bonus A warm welcome to the team and recognition of the valuable skills you bring, paid after successful completion of 3 month settling in period. First-Year OTE of circa £57,108 Combine your base salary, expected overtime, annual bonus, and sign-on bonus for a rewarding first-year package. Annual Bonus (£2,000) Recognising your ongoing personal and team contribution to our fleet safety and operation. Expected Overtime Earnings (£7,000) Regular and realistic additional overtime earnings, paid at 1.5x hourly rate, with potential to be higher than this (dependant on business need) Industry-Leading Training From LPG to IRTEC to gaining your HGV licence, we'll support you to grow. Private medical insurance (including discounted family cover) 25 days annual leave + 8 bank holidays (Increasing with service) Holiday days scheme (Option to buy additional annual leave) Pension scheme - Matched contributions (4.5% rising to 7.5% after successful completion of settling in period) Life assurance (4x salary) & income protection Retail discounts & discounted Calor gas & appliances On site car parking Why Join Calor? At Calor, we know that our HGV Technicians are the heartbeat of our operation. As we prepare for our peak winter season, when thousands of families and businesses across the UK rely on us most, we recognise just how vital your role is. Without your expertise, our fleet wouldn't be safe, ready, or reliable enough to deliver the energy that keeps homes warm and businesses moving. But this isn't just about winter. All year round, your skills make a difference, protecting our fleet, supporting our drivers, and ensuring our customers can depend on us. If you want to be part of a team that keeps the UK warm in winter, fuelled for summer BBQs, and energised through every season, there's never been a more important time to bring your skills to Calor. This is more than just a technician role, it's the chance to join a team where camaraderie, support, and teamwork are at the heart of everything we do. In our busy workshops you'll find friendly faces and colleagues who've got your back, keeping each other moving through the tough days and celebrating the wins together. With specialist training, recognised qualifications, and a company that invests in your future, you'll do more than build and repair, you'll be part of a team that's our greatest asset. To Join our team, you will need: Essential: Qualifications in Heavy Vehicle Maintenance & Repair. We will also consider candidates with a strong, proven background in the industry, whether time-served, with relevant qualifications, or with equivalent practical experience. Knowledge of vehicle systems, trailers, plant, and workshop equipment. Strong diagnostic skills with a safety-first mindset. Team player with good communication and organisation skills. Desirable (but not essential, as we will help you obtain these): HGV C licence and ADR. When you join us, you'll benefit from: Structured training, including in-house programmes such as LPG Basics, Wheel Security, Basic Electrics, and more. Specialist outsourced training such as IRTEC Inspection, ADR (Class 2 - Gases), Safe Loading Pass, and the opportunity to gain your Category ( Class 1 & 2 ) C + E licence. Ongoing opportunities to upskill in tank testing, confined space, product-specific training, and more. Maintaining quality tools is important for safety and performance. If a tool is no longer performing as expected, worn or damaged tools can be replaced at the discretion of your manager, helping you stay efficient and safe on the job Ready to take the next step? Apply today and start your journey with Calor. Advertised: 03 Feb 2026 GMT Standard Time Applications close: 17 Feb 2026 GMT Standard Time Pay: Up to £57,108.00 per year Work Location: In person
Oracle Service Consultant (Oracle Field Service Specialis United Kingdom Remote, United Kingdom Job Title: Oracle Service Consultant (Oracle Field Service Specialist) Hours: Full time (40-hours per week) Location : UK Remote with client travel We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions. You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes. Enigen are a multi award winning consultancy, focused on Oracle applications and Cloud Infrastructure. We help our clients with advisory, design, implementation and support, to deliver successful change and impactful business outcomes to our customers across EMEA. Key responsibilities include: Functional & Domain Leadership Lead business process discovery and requirements gathering for service management and field service operations Provide domain expertise across service operations including: Field service scheduling and dispatch Workforce management Mobile workforce enablement Asset and service lifecycle management Service logistics and parts management SLA, entitlement, and contract management Translate business needs into scalable Oracle Service and Oracle Field Service solutions Oracle Field Service (OFS) Expertise Design, configure, and implement Oracle Field Service solutions Lead OFS implementations including: Capacity and routing configuration Work zones and resource management Forecasting and demand planning Activity types, workflows, and business rules Mobility and technician experience optimization Optimize scheduling performance, route optimization, and field productivity Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems Solution Design & Delivery Act as functional lead on Oracle Service and Field Service projects Partner with technical teams on integrations, data models, and architecture Support UAT, go-live readiness, and post-production optimization Ensure solutions align with enterprise architecture, security, and compliance standard Advisory & Stakeholder Engagement Serve as a trusted advisor to business leaders and operational stakeholders Provide best-practice guidance based on industry standards and Oracle product capabilities Deliver workshops, demos, and solution walkthroughs Contribute to solution roadmaps and continuous improvement initiatives Experience required: 5+ years in service operations, field service transformation, or service technology consulting 3+ years of hands-on experience with Oracle Field Service (OFS) Proven experience delivering Oracle service-related implementations Experience working in enterprise or complex operational environments Product & Technical Knowledge Deep functional knowledge of Oracle Field Service Strong understanding of Oracle Service / Oracle CX Service modules Experience with: Scheduling and routing engines Workforce optimization Mobile workforce solutions Service process automation API and integration concepts Domain Expertise Strong understanding of service industries such as: Utilities Telecom Manufacturing Energy Healthcare services Field engineering services Expertise in operational KPIs, SLAs, and service performance metrics Preferred qualifications: Oracle certifications (OFS, Oracle CX, Oracle Cloud) Experience with Oracle Integration Cloud (OIC) Consulting background (system integrator, advisory, or enterprise consulting) What we offer Career progression within a global consulting organization Access to Oracle alliance training and certifications Opportunity to shape cloud, data, and integration transformation programs Benefits: Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Headspace Subscription, Birthday Leave. Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, and all other terms of employment. Enigen UK strives for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability, or background.
Feb 05, 2026
Full time
Oracle Service Consultant (Oracle Field Service Specialis United Kingdom Remote, United Kingdom Job Title: Oracle Service Consultant (Oracle Field Service Specialist) Hours: Full time (40-hours per week) Location : UK Remote with client travel We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions. You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes. Enigen are a multi award winning consultancy, focused on Oracle applications and Cloud Infrastructure. We help our clients with advisory, design, implementation and support, to deliver successful change and impactful business outcomes to our customers across EMEA. Key responsibilities include: Functional & Domain Leadership Lead business process discovery and requirements gathering for service management and field service operations Provide domain expertise across service operations including: Field service scheduling and dispatch Workforce management Mobile workforce enablement Asset and service lifecycle management Service logistics and parts management SLA, entitlement, and contract management Translate business needs into scalable Oracle Service and Oracle Field Service solutions Oracle Field Service (OFS) Expertise Design, configure, and implement Oracle Field Service solutions Lead OFS implementations including: Capacity and routing configuration Work zones and resource management Forecasting and demand planning Activity types, workflows, and business rules Mobility and technician experience optimization Optimize scheduling performance, route optimization, and field productivity Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems Solution Design & Delivery Act as functional lead on Oracle Service and Field Service projects Partner with technical teams on integrations, data models, and architecture Support UAT, go-live readiness, and post-production optimization Ensure solutions align with enterprise architecture, security, and compliance standard Advisory & Stakeholder Engagement Serve as a trusted advisor to business leaders and operational stakeholders Provide best-practice guidance based on industry standards and Oracle product capabilities Deliver workshops, demos, and solution walkthroughs Contribute to solution roadmaps and continuous improvement initiatives Experience required: 5+ years in service operations, field service transformation, or service technology consulting 3+ years of hands-on experience with Oracle Field Service (OFS) Proven experience delivering Oracle service-related implementations Experience working in enterprise or complex operational environments Product & Technical Knowledge Deep functional knowledge of Oracle Field Service Strong understanding of Oracle Service / Oracle CX Service modules Experience with: Scheduling and routing engines Workforce optimization Mobile workforce solutions Service process automation API and integration concepts Domain Expertise Strong understanding of service industries such as: Utilities Telecom Manufacturing Energy Healthcare services Field engineering services Expertise in operational KPIs, SLAs, and service performance metrics Preferred qualifications: Oracle certifications (OFS, Oracle CX, Oracle Cloud) Experience with Oracle Integration Cloud (OIC) Consulting background (system integrator, advisory, or enterprise consulting) What we offer Career progression within a global consulting organization Access to Oracle alliance training and certifications Opportunity to shape cloud, data, and integration transformation programs Benefits: Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Headspace Subscription, Birthday Leave. Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, and all other terms of employment. Enigen UK strives for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability, or background.
Are you a confident communicator with a passion for helping people? We're looking for a Property Specialist to join our team and provide expert support to landlords across the UK. This is an exciting opportunity in the property sector, offering flexible working, a 10-week structured training programme, and excellent employee benefits. While not essential, previous experience in property or housing would be advantageous. What you'll do: Act as a first point of contact for landlords via phone, email, live chat, video calls, and online forums, providing clear, accurate, and solution focused guidance. Log and maintain all interactions to ensure information is accurate and up to date. Meet and maintain high standards of performance, achieving KPIs such as call response times and_detection customer satisfaction scores. Signpost landlords to additional resources, third party services, or training where appropriate. Support landlords with queries on property management, tenancy processes, and legislation within the private rental sector. Additional Information: 4 days from home per week, with a centrally located office for the remaining day. 25 days, increasing to 26films after 3 years' service, and 27 after ಬೆ ಗಳ ರ 5 years. 4 times salary. Westfield Health. 10-week structured plan to support your development. 12-month fixed term, with a strong likelihood of becoming permanent. फ न7 037.5 per week between 8.30 mare - 5.30pm
Feb 05, 2026
Full time
Are you a confident communicator with a passion for helping people? We're looking for a Property Specialist to join our team and provide expert support to landlords across the UK. This is an exciting opportunity in the property sector, offering flexible working, a 10-week structured training programme, and excellent employee benefits. While not essential, previous experience in property or housing would be advantageous. What you'll do: Act as a first point of contact for landlords via phone, email, live chat, video calls, and online forums, providing clear, accurate, and solution focused guidance. Log and maintain all interactions to ensure information is accurate and up to date. Meet and maintain high standards of performance, achieving KPIs such as call response times and_detection customer satisfaction scores. Signpost landlords to additional resources, third party services, or training where appropriate. Support landlords with queries on property management, tenancy processes, and legislation within the private rental sector. Additional Information: 4 days from home per week, with a centrally located office for the remaining day. 25 days, increasing to 26films after 3 years' service, and 27 after ಬೆ ಗಳ ರ 5 years. 4 times salary. Westfield Health. 10-week structured plan to support your development. 12-month fixed term, with a strong likelihood of becoming permanent. फ न7 037.5 per week between 8.30 mare - 5.30pm
A Recruitment Consultant focused purely on new business opportunities within the industrial and onsite sector, this remote role covering Leicester and the Midlands offers a great career opportunity. You will be highly experienced in recruitment for the industrial sector from SMEs to national accounts, with a real passion for winning new business and supporting operational team with the continued growth. Working from home, with monthly meets in Leicester, you will manage the Midlands area from Leicester to Birmingham, generating new opportunities for medium to volume accounts. No on call, no filling bookings, this is a an out and out sales role where you will you have an exceptional service fulfilment team that you can trust. Supported by a marketing team, highly experienced Director and the wider divisions, this role sees the opportunity for progression and great earning potential. Sayjo Recruitment Ltd are recruiting on behalf of this specialist onsite recruitment company. This is a permanent role, offering a great career with a highly successful national agency. The Business Development Executive will be responsible for: Contributing to the overall divisional growth targets by driving Sales & Marketing activities, with client meetings, presentations and a blend of traditional and modern sales approaches. Responsible for supporting and creating sales plans, tender proposals, and demonstration of the Smart Solutions model to customers. Establishing and developing relationships with prospective clients. Manage own sales pipeline specifically for A-Z & Key Account new business sales and report weekly progress in terms of activity. Ensuring database management, timely reports, stakeholder communication are real time communicated. Working with the marketing team to professionally drive awareness and branding Market research activity including social networking, telemarketing, cold calling. Attending business networking and Smart hospitality events. Developing and delivering the business plans by carrying out research, formulating market analysis and delivering accurate business reports. Working with the Head of Sales in Increasing brand awareness and filtering to service centres, including E-files, Mailers and social media posts. Supporting and advising on tender applications. The successful Business Development Executive will demonstrate: A great track record in recruitment within the industrial sector, with a real passion for winning new business with integrity and quality service. Great communication and relationship building skills. A-Z onsite or branch sales experience is essential. A driving licence and own vehicle is required. Our client is offering great onboarding and training to give you be best start possible, boasting unique database and technology to offer your clients. Working 8:30-5:30pm, Monday to Friday, or 8am till 5pm if that suits your commitments more. With a clear commission uncapped, there are 25 days holiday plus stats, life assurance, wellbeing programs, retail schemes through to healthcare programs and much more. To apply, send your full CV today to Louise at Sayjo Recruitment. We may close the advert earlier than shown. We aim to reply to all application within 48 working hours.
Feb 05, 2026
Full time
A Recruitment Consultant focused purely on new business opportunities within the industrial and onsite sector, this remote role covering Leicester and the Midlands offers a great career opportunity. You will be highly experienced in recruitment for the industrial sector from SMEs to national accounts, with a real passion for winning new business and supporting operational team with the continued growth. Working from home, with monthly meets in Leicester, you will manage the Midlands area from Leicester to Birmingham, generating new opportunities for medium to volume accounts. No on call, no filling bookings, this is a an out and out sales role where you will you have an exceptional service fulfilment team that you can trust. Supported by a marketing team, highly experienced Director and the wider divisions, this role sees the opportunity for progression and great earning potential. Sayjo Recruitment Ltd are recruiting on behalf of this specialist onsite recruitment company. This is a permanent role, offering a great career with a highly successful national agency. The Business Development Executive will be responsible for: Contributing to the overall divisional growth targets by driving Sales & Marketing activities, with client meetings, presentations and a blend of traditional and modern sales approaches. Responsible for supporting and creating sales plans, tender proposals, and demonstration of the Smart Solutions model to customers. Establishing and developing relationships with prospective clients. Manage own sales pipeline specifically for A-Z & Key Account new business sales and report weekly progress in terms of activity. Ensuring database management, timely reports, stakeholder communication are real time communicated. Working with the marketing team to professionally drive awareness and branding Market research activity including social networking, telemarketing, cold calling. Attending business networking and Smart hospitality events. Developing and delivering the business plans by carrying out research, formulating market analysis and delivering accurate business reports. Working with the Head of Sales in Increasing brand awareness and filtering to service centres, including E-files, Mailers and social media posts. Supporting and advising on tender applications. The successful Business Development Executive will demonstrate: A great track record in recruitment within the industrial sector, with a real passion for winning new business with integrity and quality service. Great communication and relationship building skills. A-Z onsite or branch sales experience is essential. A driving licence and own vehicle is required. Our client is offering great onboarding and training to give you be best start possible, boasting unique database and technology to offer your clients. Working 8:30-5:30pm, Monday to Friday, or 8am till 5pm if that suits your commitments more. With a clear commission uncapped, there are 25 days holiday plus stats, life assurance, wellbeing programs, retail schemes through to healthcare programs and much more. To apply, send your full CV today to Louise at Sayjo Recruitment. We may close the advert earlier than shown. We aim to reply to all application within 48 working hours.
Artis HR are recruiting an experienced Employee Relations Consultant to join a large organisation in the telecoms sector on a 12-month fixed-term contract. The Role Lead and support large-scale restructures and redundancy programmes, including collective and individual consultation Provide expert ER guidance on complex and high-risk cases during periods of organisational change Partner with HR, legal, and senior leaders to deliver compliant, fair, and consistent outcomes Manage sensitive ER matters including dismissals, appeals, and consultation processes Coach and advise managers through change, ensuring best practice and legal compliance About You Essential: Proven experience delivering restructure and change programmes, including redundancies Essential: Background working within a large organisation, ideally global or multi-site Strong UK employment law knowledge, particularly around consultation, dismissal, and change management Experience in telecoms, utilities, or similarly regulated / high-volume environments is highly desirable Confident stakeholder manager, comfortable operating at senior leadership level CIPD Level 5+ preferred What's On Offer 55,000 - 60,000 salary 12-month fixed-term contract Hybrid working (Bristol-based) Opportunity to work on high-impact, business-critical change initiatives Please note: If your profile is of interest, we may contact you by email with a few follow-up questions or to arrange an initial screening call. Please keep an eye on your inbox Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Feb 05, 2026
Contractor
Artis HR are recruiting an experienced Employee Relations Consultant to join a large organisation in the telecoms sector on a 12-month fixed-term contract. The Role Lead and support large-scale restructures and redundancy programmes, including collective and individual consultation Provide expert ER guidance on complex and high-risk cases during periods of organisational change Partner with HR, legal, and senior leaders to deliver compliant, fair, and consistent outcomes Manage sensitive ER matters including dismissals, appeals, and consultation processes Coach and advise managers through change, ensuring best practice and legal compliance About You Essential: Proven experience delivering restructure and change programmes, including redundancies Essential: Background working within a large organisation, ideally global or multi-site Strong UK employment law knowledge, particularly around consultation, dismissal, and change management Experience in telecoms, utilities, or similarly regulated / high-volume environments is highly desirable Confident stakeholder manager, comfortable operating at senior leadership level CIPD Level 5+ preferred What's On Offer 55,000 - 60,000 salary 12-month fixed-term contract Hybrid working (Bristol-based) Opportunity to work on high-impact, business-critical change initiatives Please note: If your profile is of interest, we may contact you by email with a few follow-up questions or to arrange an initial screening call. Please keep an eye on your inbox Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Location The role can be based in Bristol, Nottingham, Swansea, Leeds Birmingham (Garrett's Green), Newcastle, Oldham (Chadderton) and Yeading. We offer a hybrid working model that allows you to work between home and office locations, giving you greater flexibility about where and when you work. The Civil Service expectation of 60% attendance in the workplace is applied by DVSA. Occasional travel to other sites will be required. About the job Job summary The Chief Digital & Information Officer is an Executive Board Director with collective responsibility for developing and delivering the agency's strategic objectives. They provide leadership of the DVSA Digital, Data and Technology community for core customer-facing and internal services, including: 3 services in the government's top 75 digital services. The role oversees the development and continuous improvement of the enterprise architecture, technology infrastructure, systems and applications, digital delivery, security and the data and information management strategy for core customer-facing and internal services. In collaboration with the Executive team, the key focus is to ensure that there is the right level of digital, data and technological expertise and resource to enable timely delivery of the agreed priorities for DVSA's services. As well as being responsible for working with DfT and GDS in planning for and implementing any additional services required of DVSA and the postholder also represents DVSA in cross-government networks and fora. DVSA's digital, data and security functions are fundamental to every service DVSA delivers. Our systems are accessed by millions of GB citizens and businesses every year to book, pay for and learn more about, our services. The team also provide operational and specialist systems for internal users. The directorate is also establishing an enterprise architecture practice, building domain capability and growing capacity to design solutions towards a goal architecture to ensure that change becomes easier, quicker and cheaper, reducing the total cost of ownership to successfully deliver the DVSA's strategic and efficiency plans. The role holder is accountable for ensuring the ongoing support, business continuity, development and maintenance of information management and security, data, and IT service disaster recovery services. Job description Key Responsibilities Executive Committee Member Support the Chief Executive in their role as Accounting Officer, ensuring that the Agency is led and managed effectively and efficiently, deputising for the Chief Executive where required. Champion decisions made by the Executive Committee and Directing Board and role model the Agency's values and cultural aspirations. Contribute to the development of DVSA's vision and strategic plans. Development and implementation of major organisational change initiatives through a service-led approach. Directors are also expected to sponsor several strategic projects Directorate Leadership Lead a broad range of digital, data, architecture and technology teams with a strategic mindset and vision to develop and run DVSA digital services, which are agile and secure by design, compliant with GDS service standards and continuously improved in response to user feedback. The post holder will be a primary link between DVSA and the DfT D&D group. Working with senior teams across the agency to develop and deliver the directorate's annual plan and enable the delivery of the plans of other Directors. Provide leadership to the Directorate's teams and champion a culture of continuous improvement and performance management, making appropriate use of the services and standards provided by GDS and the cross-government Digital and Data profession to support this. Manage both internal resources and third-party suppliers to implement significant business and cultural changes across the agency, as informed by the agreed service priorities. Ensure the development, operation and improvement of digital by default services is successful and secure. Find innovative ways to drive the shift to insourced teams and manage attraction and retention challenges to achieve committed efficiency savings in a climate of overall Civil Service cost and headcount control. Digital and Data Shape the strategic approach to the development of DVSA's digital services and the development or acquisition of the technology to deliver them; this includes responsibility for procurement, development, security and delivery across the whole of the estate of the agency. Seek to demonstrably improve DVSA's return on investment on technology spending and reporting this against outcome-based performance metrics. Ensure any new mission technology is delivered in line with the government's code of practice, and digital and data services are delivered in line with the relevant government service and functional standards, including Secure by Design, One Login initiatives etc. Work with GDS to define the scope and application of common service provision for cross-government commodity infrastructure technology and ensure that the delivery and iteration of technology services is supported by effective analysis of the financial benefits of taking an agile, open, user-driven approach. Create opportunity to design and deliver digitally driven solutions and services that are fully supported by the right architectures and systems, while avoiding creation of legacy technology. The role supports a culture of data-driven delivery within the Agency through leadership of the DVSA's data science and forecasting functions ensuring both process and guidance link to the Agency's strategic plans and long-term financial forecast. Working closely with the relevant services, committees and functions, develop the enterprise data frameworks to ensure that DVSA has access to the information and knowledge required to optimise decision making. Security and Resilience Lead and shape the Agency's response to cyber security threats and incidents, working to improve business resilience and continuity plans in preparedness for an incident. Ensure remediation of systems and processes in response to emerging cyber security intelligence and work with the cross-government networks to mature DVSA's ability to identify, manage and mitigate cyber security threat levels. Leadership and Culture Contribute to the transformation of leadership capability, bringing about a step-change in culture enabling greater levels of engagement and productivity. Contribute to our drive to improve the diversity of our people and the broader inclusion agenda to provide a better service to customers and contribute to our aim of being a great place to work. Directorate Functions Data & Security - Data Science, Data Management, Cyber Assurance, Data Protection and Information Management, Data Analysis, Data Engineering. Technology - Technical Services Delivery, Development, Infrastructure, Contract Management, Business Systems. Enterprise Architecture - All domains, technical design and architecture enablement. Digital Delivery - Programme Delivery, User Centred Design, Business Analysis - D&D capability building and professional development, including early talent, D&D Governance, D&D Business Partnering and Business Support. The job holder will have responsibility for teams of around 600 people at DVSA across Great Britain. The post manages 5 Corporate Senior Leaders, and has the support of a Business Support Manager and a PA. Person specification It is essential in your supporting statement that you provide evidence and proven examples against each of the following selection criteria. Extensive experience leading high performing digital, technology, data and cyber security functions, with a deep understanding of Government digital governance frameworks and a strong record of delivering digital transformation and improvement programmes. Skilled in gathering and prioritising customer and service user requirements to maximise value, combined with a proven track record of driving delivery at pace, applying project management techniques, and proactively managing risks. Proven ability to develop organisational strategy and translate a compelling vision into action, supported by strong strategic judgement and the ability to see connections across complex issues and recommend sound decisions in a political environment. Highly developed communication skills with the ability to influence senior stakeholders and industry leaders, and convey complex and technical information clearly and concisely. Outstanding leadership capability, with the ability to recruit, inspire and empower colleagues; build diverse and inclusive teams; and grow organisational capability and resilience under pressure and public scrutiny.
Feb 05, 2026
Full time
Location The role can be based in Bristol, Nottingham, Swansea, Leeds Birmingham (Garrett's Green), Newcastle, Oldham (Chadderton) and Yeading. We offer a hybrid working model that allows you to work between home and office locations, giving you greater flexibility about where and when you work. The Civil Service expectation of 60% attendance in the workplace is applied by DVSA. Occasional travel to other sites will be required. About the job Job summary The Chief Digital & Information Officer is an Executive Board Director with collective responsibility for developing and delivering the agency's strategic objectives. They provide leadership of the DVSA Digital, Data and Technology community for core customer-facing and internal services, including: 3 services in the government's top 75 digital services. The role oversees the development and continuous improvement of the enterprise architecture, technology infrastructure, systems and applications, digital delivery, security and the data and information management strategy for core customer-facing and internal services. In collaboration with the Executive team, the key focus is to ensure that there is the right level of digital, data and technological expertise and resource to enable timely delivery of the agreed priorities for DVSA's services. As well as being responsible for working with DfT and GDS in planning for and implementing any additional services required of DVSA and the postholder also represents DVSA in cross-government networks and fora. DVSA's digital, data and security functions are fundamental to every service DVSA delivers. Our systems are accessed by millions of GB citizens and businesses every year to book, pay for and learn more about, our services. The team also provide operational and specialist systems for internal users. The directorate is also establishing an enterprise architecture practice, building domain capability and growing capacity to design solutions towards a goal architecture to ensure that change becomes easier, quicker and cheaper, reducing the total cost of ownership to successfully deliver the DVSA's strategic and efficiency plans. The role holder is accountable for ensuring the ongoing support, business continuity, development and maintenance of information management and security, data, and IT service disaster recovery services. Job description Key Responsibilities Executive Committee Member Support the Chief Executive in their role as Accounting Officer, ensuring that the Agency is led and managed effectively and efficiently, deputising for the Chief Executive where required. Champion decisions made by the Executive Committee and Directing Board and role model the Agency's values and cultural aspirations. Contribute to the development of DVSA's vision and strategic plans. Development and implementation of major organisational change initiatives through a service-led approach. Directors are also expected to sponsor several strategic projects Directorate Leadership Lead a broad range of digital, data, architecture and technology teams with a strategic mindset and vision to develop and run DVSA digital services, which are agile and secure by design, compliant with GDS service standards and continuously improved in response to user feedback. The post holder will be a primary link between DVSA and the DfT D&D group. Working with senior teams across the agency to develop and deliver the directorate's annual plan and enable the delivery of the plans of other Directors. Provide leadership to the Directorate's teams and champion a culture of continuous improvement and performance management, making appropriate use of the services and standards provided by GDS and the cross-government Digital and Data profession to support this. Manage both internal resources and third-party suppliers to implement significant business and cultural changes across the agency, as informed by the agreed service priorities. Ensure the development, operation and improvement of digital by default services is successful and secure. Find innovative ways to drive the shift to insourced teams and manage attraction and retention challenges to achieve committed efficiency savings in a climate of overall Civil Service cost and headcount control. Digital and Data Shape the strategic approach to the development of DVSA's digital services and the development or acquisition of the technology to deliver them; this includes responsibility for procurement, development, security and delivery across the whole of the estate of the agency. Seek to demonstrably improve DVSA's return on investment on technology spending and reporting this against outcome-based performance metrics. Ensure any new mission technology is delivered in line with the government's code of practice, and digital and data services are delivered in line with the relevant government service and functional standards, including Secure by Design, One Login initiatives etc. Work with GDS to define the scope and application of common service provision for cross-government commodity infrastructure technology and ensure that the delivery and iteration of technology services is supported by effective analysis of the financial benefits of taking an agile, open, user-driven approach. Create opportunity to design and deliver digitally driven solutions and services that are fully supported by the right architectures and systems, while avoiding creation of legacy technology. The role supports a culture of data-driven delivery within the Agency through leadership of the DVSA's data science and forecasting functions ensuring both process and guidance link to the Agency's strategic plans and long-term financial forecast. Working closely with the relevant services, committees and functions, develop the enterprise data frameworks to ensure that DVSA has access to the information and knowledge required to optimise decision making. Security and Resilience Lead and shape the Agency's response to cyber security threats and incidents, working to improve business resilience and continuity plans in preparedness for an incident. Ensure remediation of systems and processes in response to emerging cyber security intelligence and work with the cross-government networks to mature DVSA's ability to identify, manage and mitigate cyber security threat levels. Leadership and Culture Contribute to the transformation of leadership capability, bringing about a step-change in culture enabling greater levels of engagement and productivity. Contribute to our drive to improve the diversity of our people and the broader inclusion agenda to provide a better service to customers and contribute to our aim of being a great place to work. Directorate Functions Data & Security - Data Science, Data Management, Cyber Assurance, Data Protection and Information Management, Data Analysis, Data Engineering. Technology - Technical Services Delivery, Development, Infrastructure, Contract Management, Business Systems. Enterprise Architecture - All domains, technical design and architecture enablement. Digital Delivery - Programme Delivery, User Centred Design, Business Analysis - D&D capability building and professional development, including early talent, D&D Governance, D&D Business Partnering and Business Support. The job holder will have responsibility for teams of around 600 people at DVSA across Great Britain. The post manages 5 Corporate Senior Leaders, and has the support of a Business Support Manager and a PA. Person specification It is essential in your supporting statement that you provide evidence and proven examples against each of the following selection criteria. Extensive experience leading high performing digital, technology, data and cyber security functions, with a deep understanding of Government digital governance frameworks and a strong record of delivering digital transformation and improvement programmes. Skilled in gathering and prioritising customer and service user requirements to maximise value, combined with a proven track record of driving delivery at pace, applying project management techniques, and proactively managing risks. Proven ability to develop organisational strategy and translate a compelling vision into action, supported by strong strategic judgement and the ability to see connections across complex issues and recommend sound decisions in a political environment. Highly developed communication skills with the ability to influence senior stakeholders and industry leaders, and convey complex and technical information clearly and concisely. Outstanding leadership capability, with the ability to recruit, inspire and empower colleagues; build diverse and inclusive teams; and grow organisational capability and resilience under pressure and public scrutiny.
A customer service-driven agency in Woking is seeking a Customer Service Executive to manage daily support operations. This role focuses on optimizing processes while providing excellent service across multiple channels. Ideal candidates have proven customer service experience, excellent communication skills, and the ability to thrive under pressure. Join our dynamic team to grow your career towards leadership roles, benefiting from a supportive and innovative workplace culture.
Feb 05, 2026
Full time
A customer service-driven agency in Woking is seeking a Customer Service Executive to manage daily support operations. This role focuses on optimizing processes while providing excellent service across multiple channels. Ideal candidates have proven customer service experience, excellent communication skills, and the ability to thrive under pressure. Join our dynamic team to grow your career towards leadership roles, benefiting from a supportive and innovative workplace culture.
Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We re a charity that works alongside the NHS and our life-saving service is made possible by our supporters. This is an exciting time to join London s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have. Alongside this, we ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. This is an incredible opportunity for a supporter experience expert to develop and oversee our approach to supporter experience, supporter care, and fundraising compliance and risk. The Head of Supporter Experience will lead the early-stage delivery of our supporter experience strategy, ensuring every interaction with the charity is meaningful, consistent and inspiring. This role will oversee supporter care, fundraising compliance, Gift Aid management and directorate risk management, embedding a culture of excellence and supporter-centricity across the organisation. We re at the very early stages of embedding a culture of supporter experience and in a period of change transitioning to a new CRM (Dynamics) and implementing Customer Insights Journeys. We have a major opportunity to improve how we do things as a result of this investment in technology, and this role has a real chance to make their mark on setting the foundations for how we deliver supporter experience. As a member of the Fundraising and Marketing Management Team, you'll champion the supporter perspective, ensuring that our processes, systems and communications deliver exceptional experiences that deepen loyalty, retention and lifetime value. You ll be a strategic and passionate leader who can see the big picture and inspire others to deliver it. You ll combine a clear vision for exceptional supporter experience with determination and process thinking to make it a reality, ensuring every interaction strengthens our supporters connection to the charity. With a collaborative and innovative mindset, you ll champion insight-led approaches, embedding a culture where supporters are at the heart of everything we do. This is a role for someone who thrives on driving change, influencing at all levels and delivering measurable impact - helping us achieve our mission to bring hope to every one of our patients.
Feb 05, 2026
Full time
Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We re a charity that works alongside the NHS and our life-saving service is made possible by our supporters. This is an exciting time to join London s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have. Alongside this, we ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. This is an incredible opportunity for a supporter experience expert to develop and oversee our approach to supporter experience, supporter care, and fundraising compliance and risk. The Head of Supporter Experience will lead the early-stage delivery of our supporter experience strategy, ensuring every interaction with the charity is meaningful, consistent and inspiring. This role will oversee supporter care, fundraising compliance, Gift Aid management and directorate risk management, embedding a culture of excellence and supporter-centricity across the organisation. We re at the very early stages of embedding a culture of supporter experience and in a period of change transitioning to a new CRM (Dynamics) and implementing Customer Insights Journeys. We have a major opportunity to improve how we do things as a result of this investment in technology, and this role has a real chance to make their mark on setting the foundations for how we deliver supporter experience. As a member of the Fundraising and Marketing Management Team, you'll champion the supporter perspective, ensuring that our processes, systems and communications deliver exceptional experiences that deepen loyalty, retention and lifetime value. You ll be a strategic and passionate leader who can see the big picture and inspire others to deliver it. You ll combine a clear vision for exceptional supporter experience with determination and process thinking to make it a reality, ensuring every interaction strengthens our supporters connection to the charity. With a collaborative and innovative mindset, you ll champion insight-led approaches, embedding a culture where supporters are at the heart of everything we do. This is a role for someone who thrives on driving change, influencing at all levels and delivering measurable impact - helping us achieve our mission to bring hope to every one of our patients.
We are currently recrutiing for a Service Coordinator in Bradford who would b responsible for coordinating service and breakdown activities, providing excellent customer service, and ensuring efficient scheduling and support of Field Service Engineers. Key Responsibilities - Handle incoming customer calls and emails for service and breakdown requests Plan, schedule, and process service and breakdown jobs Raise invoices and manage job processing Create and maintain service plans Liaise daily with Field Service Engineers to manage workloads Prepare quotations for additional works Update and maintain customer records on the CRM system Coordinate team resources to maximise efficiency Manage stock control Proactively communicate with customers Personal Requirements - Strong organisational and forward-planning skills Excellent communication skills Good computer literacy and CRM experience Team-focused with a customer-centric approach Salary - 28,000 - 30,000 For more information about the role, apply today! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates.
Feb 05, 2026
Full time
We are currently recrutiing for a Service Coordinator in Bradford who would b responsible for coordinating service and breakdown activities, providing excellent customer service, and ensuring efficient scheduling and support of Field Service Engineers. Key Responsibilities - Handle incoming customer calls and emails for service and breakdown requests Plan, schedule, and process service and breakdown jobs Raise invoices and manage job processing Create and maintain service plans Liaise daily with Field Service Engineers to manage workloads Prepare quotations for additional works Update and maintain customer records on the CRM system Coordinate team resources to maximise efficiency Manage stock control Proactively communicate with customers Personal Requirements - Strong organisational and forward-planning skills Excellent communication skills Good computer literacy and CRM experience Team-focused with a customer-centric approach Salary - 28,000 - 30,000 For more information about the role, apply today! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates.
Your new company Working for a company who assists with referrals for health issues within the general public. The role is expected to last approx 14 weeks. This role is completely remote and can be flexible on hours. Pay 13.33 hour. Monday -Friday - 8am -4pm or 9am -5pm. Your new role Your role will be providing an administrative service and making sure the business and referral process runs smoothly. The role is fully remote and requires you to stay motivated. All equipment will be provided and signed for and will need to be returned once the assignment has finished. What you'll need to succeed Previous strong administration experience. Good customer service skills Good IT skills What you'll get in return Working from home Weekly pay Pension Contribution Holiday allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 05, 2026
Seasonal
Your new company Working for a company who assists with referrals for health issues within the general public. The role is expected to last approx 14 weeks. This role is completely remote and can be flexible on hours. Pay 13.33 hour. Monday -Friday - 8am -4pm or 9am -5pm. Your new role Your role will be providing an administrative service and making sure the business and referral process runs smoothly. The role is fully remote and requires you to stay motivated. All equipment will be provided and signed for and will need to be returned once the assignment has finished. What you'll need to succeed Previous strong administration experience. Good customer service skills Good IT skills What you'll get in return Working from home Weekly pay Pension Contribution Holiday allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Plant Area Manager 37.5 hours/week Alternate weekends Are you an experienced plant specialist ready to lead a thriving plant department in a high-profile garden centre? This is your opportunity to take ownership of a busy, high-footfall site with a long-standing reputation for horticultural excellence. Backed by one of the UK's most respected garden centre groups-renowned for quality, plant expertise, and customer experience-you'll be joining a centre undergoing fresh investment and development, with the support of an experienced management team and a growing customer base. Your Role: As the Plant Area Manager, you'll lead a team of 10 and be responsible for the day-to-day running of the outdoor plant area. You'll maintain exceptional standards of plant care, stock management, and visual presentation while driving commercial performance and delivering great customer service. What We're Looking For: Solid horticultural knowledge across hardy, seasonal, and container-grown stock Leadership experience , ideally in a retail garden centre setting Strong commercial awareness , including stock control and ordering A hands-on and supportive management style , capable of coaching a varied team Organised, driven, and confident in a fast-paced retail environment Perks & Benefits Join a respected horticultural business with deep-rooted industry heritage Play a central role in shaping a flagship plant department Be part of a new chapter with long-term opportunities for growth Staff discount, onsite parking, and wider company benefits Apply Now If you're ready to lead from the front and make a visible impact, we'd love to hear from you. For more information, contact Leo at (url removed) or call (phone number removed) . INDGC
Feb 05, 2026
Full time
Plant Area Manager 37.5 hours/week Alternate weekends Are you an experienced plant specialist ready to lead a thriving plant department in a high-profile garden centre? This is your opportunity to take ownership of a busy, high-footfall site with a long-standing reputation for horticultural excellence. Backed by one of the UK's most respected garden centre groups-renowned for quality, plant expertise, and customer experience-you'll be joining a centre undergoing fresh investment and development, with the support of an experienced management team and a growing customer base. Your Role: As the Plant Area Manager, you'll lead a team of 10 and be responsible for the day-to-day running of the outdoor plant area. You'll maintain exceptional standards of plant care, stock management, and visual presentation while driving commercial performance and delivering great customer service. What We're Looking For: Solid horticultural knowledge across hardy, seasonal, and container-grown stock Leadership experience , ideally in a retail garden centre setting Strong commercial awareness , including stock control and ordering A hands-on and supportive management style , capable of coaching a varied team Organised, driven, and confident in a fast-paced retail environment Perks & Benefits Join a respected horticultural business with deep-rooted industry heritage Play a central role in shaping a flagship plant department Be part of a new chapter with long-term opportunities for growth Staff discount, onsite parking, and wider company benefits Apply Now If you're ready to lead from the front and make a visible impact, we'd love to hear from you. For more information, contact Leo at (url removed) or call (phone number removed) . INDGC
