We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business. If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today. Your Responsibilities Work together with your store team to "wow" our customers at every turn. Deputise for the Store Manager across all Store operations. Assist in the management of the store including sales targets and team motivation. Support and train the team to succeed and deliver the "Tapi difference". Support the Store Manager to induct new Tapi colleagues. Drive sales to meet and exceed your personal sales targets. Deliver outstanding service to all customers - surpassing their expectations. Assist the Store Manager in the excellent appearance of the store and actively support promotional changes. Handle customer complaints in difficult situations. Ensure we always exceed customers' expectations to encourage recommendations and repeat business. Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business. Regularly use Tapi technology to input customer order details accurately and to a high standard. Comply with all Health, Safety and Security requirements set out by Tapi. The Big Package Colleague discount. Salary sacrifice pension Perks platform (cheap cinema tickets, cashback and discounts on well-known brands) Employee Assistance Programme A day off for your birthday Cycle to work scheme. Enhanced family leave Life Assurance About You! People are your bag - you get them, you understand them and importantly, you can sell to them! You'll be confident in your ability and see 100% of target as the minimum - not job done! And you're always on the lookout for ways to improve things for customer and colleagues. You're naturally self-motivated, enthusiastic and lead by example. You have natural charm and energy with the ability to motivate and inspire the team you work with to be at their best. You're in that little sweet spot of being sales driven AND customer focused. And you're passionate about what you do which is demonstrated in every interaction. You understand the value of a consultative sales approach and can create strong rapport and trust from the get-go to make our customers feel relaxed and reassured. Good judgement is key - you don't shy away from difficult conversations and manage them with Tapi charm, dealing with challenges but ensuring the best outcome. You'll be a brand ambassador and ooze the "Tapi difference". You're "Tech Savvy" and know how to use Store systems to your advantage - and if you don't, you find out! You're flexible and do what is best for the store, scheduling work effectively so no customer is left behind. Get to Know us! Hello, we're Tapi and we're slightly obsessed with floors. We're a flooring retailer with a difference, here to blow a breath of fresh air into the world of carpet and flooring shopping - and we'd love for you to join the revolution! The Tapi story starts in 2015, when a handful of flooring industry specialists passionate about flooring decided to do things differently. With hundreds of years of flooring knowledge between us, our mission was to make buying flooring reassuringly simple for our customers - and show that it could be fun! Over the past 10 years, we've grown massively to become the largest flooring retailer in Britain - something we're super proud of. You're likely to find a Tapi showroom in your local town and we've got a fleet of home consultants zooming around the country. In 2024, we added the Carpetright brand, 54 flooring stores, and as many Carpetright colleagues as possible into the Tapi family. Our 5 star service remained outstanding as the team went above and beyond to show exactly why our customers rate us 'excellent' on Trustpilot. So, what's the secret to our success? Our people. Even though there's nearly a whopping 1500 of us, we're still a company with family values at the heart. Wherever you're based - at the office, in a store or on the road - we all work together as a team. Some people have been with us from the very beginning while others plan to retire here, so we must be doing something right! It's a happy place to work and when you love what you do, customers will see that too. And making our customers happy is the reason we get out of bed in the morning. Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications.
Feb 06, 2026
Full time
We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business. If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today. Your Responsibilities Work together with your store team to "wow" our customers at every turn. Deputise for the Store Manager across all Store operations. Assist in the management of the store including sales targets and team motivation. Support and train the team to succeed and deliver the "Tapi difference". Support the Store Manager to induct new Tapi colleagues. Drive sales to meet and exceed your personal sales targets. Deliver outstanding service to all customers - surpassing their expectations. Assist the Store Manager in the excellent appearance of the store and actively support promotional changes. Handle customer complaints in difficult situations. Ensure we always exceed customers' expectations to encourage recommendations and repeat business. Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business. Regularly use Tapi technology to input customer order details accurately and to a high standard. Comply with all Health, Safety and Security requirements set out by Tapi. The Big Package Colleague discount. Salary sacrifice pension Perks platform (cheap cinema tickets, cashback and discounts on well-known brands) Employee Assistance Programme A day off for your birthday Cycle to work scheme. Enhanced family leave Life Assurance About You! People are your bag - you get them, you understand them and importantly, you can sell to them! You'll be confident in your ability and see 100% of target as the minimum - not job done! And you're always on the lookout for ways to improve things for customer and colleagues. You're naturally self-motivated, enthusiastic and lead by example. You have natural charm and energy with the ability to motivate and inspire the team you work with to be at their best. You're in that little sweet spot of being sales driven AND customer focused. And you're passionate about what you do which is demonstrated in every interaction. You understand the value of a consultative sales approach and can create strong rapport and trust from the get-go to make our customers feel relaxed and reassured. Good judgement is key - you don't shy away from difficult conversations and manage them with Tapi charm, dealing with challenges but ensuring the best outcome. You'll be a brand ambassador and ooze the "Tapi difference". You're "Tech Savvy" and know how to use Store systems to your advantage - and if you don't, you find out! You're flexible and do what is best for the store, scheduling work effectively so no customer is left behind. Get to Know us! Hello, we're Tapi and we're slightly obsessed with floors. We're a flooring retailer with a difference, here to blow a breath of fresh air into the world of carpet and flooring shopping - and we'd love for you to join the revolution! The Tapi story starts in 2015, when a handful of flooring industry specialists passionate about flooring decided to do things differently. With hundreds of years of flooring knowledge between us, our mission was to make buying flooring reassuringly simple for our customers - and show that it could be fun! Over the past 10 years, we've grown massively to become the largest flooring retailer in Britain - something we're super proud of. You're likely to find a Tapi showroom in your local town and we've got a fleet of home consultants zooming around the country. In 2024, we added the Carpetright brand, 54 flooring stores, and as many Carpetright colleagues as possible into the Tapi family. Our 5 star service remained outstanding as the team went above and beyond to show exactly why our customers rate us 'excellent' on Trustpilot. So, what's the secret to our success? Our people. Even though there's nearly a whopping 1500 of us, we're still a company with family values at the heart. Wherever you're based - at the office, in a store or on the road - we all work together as a team. Some people have been with us from the very beginning while others plan to retire here, so we must be doing something right! It's a happy place to work and when you love what you do, customers will see that too. And making our customers happy is the reason we get out of bed in the morning. Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications.
About DFS Were home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether youre supporting our brands or serving our customers, youre helping shape the future of furniture retail click apply for full job details
Feb 06, 2026
Full time
About DFS Were home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether youre supporting our brands or serving our customers, youre helping shape the future of furniture retail click apply for full job details
Your new company MyClient is a regulatory body whose head office is based in Manchester. TheyUphold excellence and integrity as the leading regulatory authority forHealthcare professions, ensuring the highest standard of practice and patientCare. Your new role To provide comprehensive administrative support to the Legal Team, ensuring efficient case progression and compliance with organisational standards. Key Responsibilities Support legal advisers and paralegals with casework administration. Prepare hearing bundles and redact sensitive information from large document sets. Manage bookings for desks, meetings, travel, and accommodation. Facilitate lodging and receipt of Court applications and orders. Handle telephone enquiries professionally and maintain accurate notes. Liaise with internal teams for document requirements, printing, couriering, and archiving. Maintain and update electronic records using bespoke database systems. Monitor and manage stationery supplies for the Legal Team. Process invoices via Agresso and resolve finance queries. Undertake other reasonable duties as required. Proficient in MS Word, Excel, Outlook, and electronic diary management. Strong organisational skills with the ability to prioritise essential criteria meet deadlines. High attention to detail and accuracy in document preparation. Excellent interpersonal and communication skills for liaising with diverse stakeholders. Ability to maintain confidentiality and work within established policies. Team player with initiative and adaptability to changing priorities. Customer-focused approach with commitment to service excellence. Constructive participation in process improvements and organisational change. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 06, 2026
Seasonal
Your new company MyClient is a regulatory body whose head office is based in Manchester. TheyUphold excellence and integrity as the leading regulatory authority forHealthcare professions, ensuring the highest standard of practice and patientCare. Your new role To provide comprehensive administrative support to the Legal Team, ensuring efficient case progression and compliance with organisational standards. Key Responsibilities Support legal advisers and paralegals with casework administration. Prepare hearing bundles and redact sensitive information from large document sets. Manage bookings for desks, meetings, travel, and accommodation. Facilitate lodging and receipt of Court applications and orders. Handle telephone enquiries professionally and maintain accurate notes. Liaise with internal teams for document requirements, printing, couriering, and archiving. Maintain and update electronic records using bespoke database systems. Monitor and manage stationery supplies for the Legal Team. Process invoices via Agresso and resolve finance queries. Undertake other reasonable duties as required. Proficient in MS Word, Excel, Outlook, and electronic diary management. Strong organisational skills with the ability to prioritise essential criteria meet deadlines. High attention to detail and accuracy in document preparation. Excellent interpersonal and communication skills for liaising with diverse stakeholders. Ability to maintain confidentiality and work within established policies. Team player with initiative and adaptability to changing priorities. Customer-focused approach with commitment to service excellence. Constructive participation in process improvements and organisational change. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Brook Street Internal Talent
Cardiff, South Glamorgan
Senior Recruitment Consultant Social Care Specialist Cardiff Onsite Competitive salary DOE + Uncapped Commission (Car and driving licence required) Are you an experienced Social Care Recruitment Consultant with a proven track record of winning business? Or a self-motivated sales professional with strong customer service and admin skills? If you're ambitious and ready to build a career with a tr click apply for full job details
Feb 06, 2026
Full time
Senior Recruitment Consultant Social Care Specialist Cardiff Onsite Competitive salary DOE + Uncapped Commission (Car and driving licence required) Are you an experienced Social Care Recruitment Consultant with a proven track record of winning business? Or a self-motivated sales professional with strong customer service and admin skills? If you're ambitious and ready to build a career with a tr click apply for full job details
People And Systems Coordinator Bournemouth 32,000 Permanent ARM have an exciting opportunity for a People And Systems Coordinator, Operating at the intersection of operational excellence and digital enablement, this role ensures seamless execution of core HR processes while driving continuous improvement across systems, data integrity, and service delivery. The Role: Steer the delivery of core HR operational processes, ensuring accuracy, compliance, and alignment with service level expectations Act as a key liaison for employment-related queries, providing expert guidance and leveraging People systems to enable self-service and data transparency Maintain, monitor and enhance HRIS and case management systems, ensuring data integrity, user accessibility, and compliance with GDPR and governance standards Perform system administration tasks, including the creation and upkeep of process documentation, user guides, and training materials Drive continuous improvement by identifying process efficiencies, enhancing user experience, and contributing to digital transformation initiatives Provide operational support across the People team, enabling agility and resilience in service delivery Requirements: CIPD Level 5 - essential Dayforce system experience is essential Proven experience in HR operations and customer-facing roles. Demonstrable success in HRIS solutions, system integrations, and user-centric process improvements. Advanced proficiency in Office365 and HR systems, particularly Dayforce Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Feb 06, 2026
Full time
People And Systems Coordinator Bournemouth 32,000 Permanent ARM have an exciting opportunity for a People And Systems Coordinator, Operating at the intersection of operational excellence and digital enablement, this role ensures seamless execution of core HR processes while driving continuous improvement across systems, data integrity, and service delivery. The Role: Steer the delivery of core HR operational processes, ensuring accuracy, compliance, and alignment with service level expectations Act as a key liaison for employment-related queries, providing expert guidance and leveraging People systems to enable self-service and data transparency Maintain, monitor and enhance HRIS and case management systems, ensuring data integrity, user accessibility, and compliance with GDPR and governance standards Perform system administration tasks, including the creation and upkeep of process documentation, user guides, and training materials Drive continuous improvement by identifying process efficiencies, enhancing user experience, and contributing to digital transformation initiatives Provide operational support across the People team, enabling agility and resilience in service delivery Requirements: CIPD Level 5 - essential Dayforce system experience is essential Proven experience in HR operations and customer-facing roles. Demonstrable success in HRIS solutions, system integrations, and user-centric process improvements. Advanced proficiency in Office365 and HR systems, particularly Dayforce Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Project Manager Engineering Location: Barton-under-Needwood / Burton-on-Trent, Staffordshire (DE13) Salary: £50,000 £55,000 per annum Hours: 37 hours per week Monday Thursday: 08 30 Friday: 08 00 (early finish) Contract: Permanent, Full Time Working Pattern: Hybrid / flexible workinG This isn t just another Project Manager role it s an opportunity to sit at the centre of complex, high-impact engineering programmes and directly influence how major projects are shaped, launched, and delivered. If you enjoy ownership, visibility, and working on technically challenging projects in safety-critical environments, this role offers the platform to make a real difference. Due to a growing pipeline of work, a global engineering and rail organisation is expanding its Project Management capability at its Burton-on-Trent site. As Project Manager, you will work across large-scale, long-term programmes, managing new product introductions (NPI), tender launches, and the successful delivery of new and existing projects. Reporting to the Head of Projects, you ll act as the vital bridge between commercial, sales, engineering, and delivery, ensuring commitments made at bid stage translate into realistic, executable plans. This role offers broad exposure, senior-level engagement, and the chance to work within a highly respected, technically driven environment. In this role, you will: Lead the end-to-end delivery of engineering and rolling stock-related projects. Manage NPI activity, tender launches, and long-term project execution. Act as the primary point of contact for key customers and stakeholders. Review tender documentation to ensure technical feasibility and commercial alignment. Own project budgets, cost control, and financial performance Drive projects through stage-gate / lifecycle processes. Coordinate cross-functional and multi-site teams to achieve milestones. Produce clear, concise project status reporting for senior and executive leadership. Champion continuous improvement in project delivery, governance, and ways of working What s in it for you? High visibility role with genuine influence at senior level Exposure to complex, regulated engineering programmes Opportunity to build a strong reputation within rail and wider engineering markets. Early Friday finish and flexible hybrid working Clear scope for professional development and progression We re looking for a Project Manager who brings: Proven Project Management experience in a regulated engineering environment (rail, aerospace, automotive, defence, forces, medical devices, manufacturing, etc.) A recognised Project Management qualification (APM, PRINCE2, PMP) or equivalent experience Strong understanding of commercials, tendering, and budget management Experience working with gate processes / lifecycle governance. Ability to lead and influence matrix, multi-functional teams. Excellent communication, stakeholder management, and organisational skills Strong financial and data analysis capability If you re a Project Manager who wants ownership, challenge, and the chance to leave your mark on high-profile engineering projects, we d love to hear from you. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership, and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing, and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East, and Europe. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained, and focused on the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall always adhere to such a policy and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Feb 06, 2026
Full time
Project Manager Engineering Location: Barton-under-Needwood / Burton-on-Trent, Staffordshire (DE13) Salary: £50,000 £55,000 per annum Hours: 37 hours per week Monday Thursday: 08 30 Friday: 08 00 (early finish) Contract: Permanent, Full Time Working Pattern: Hybrid / flexible workinG This isn t just another Project Manager role it s an opportunity to sit at the centre of complex, high-impact engineering programmes and directly influence how major projects are shaped, launched, and delivered. If you enjoy ownership, visibility, and working on technically challenging projects in safety-critical environments, this role offers the platform to make a real difference. Due to a growing pipeline of work, a global engineering and rail organisation is expanding its Project Management capability at its Burton-on-Trent site. As Project Manager, you will work across large-scale, long-term programmes, managing new product introductions (NPI), tender launches, and the successful delivery of new and existing projects. Reporting to the Head of Projects, you ll act as the vital bridge between commercial, sales, engineering, and delivery, ensuring commitments made at bid stage translate into realistic, executable plans. This role offers broad exposure, senior-level engagement, and the chance to work within a highly respected, technically driven environment. In this role, you will: Lead the end-to-end delivery of engineering and rolling stock-related projects. Manage NPI activity, tender launches, and long-term project execution. Act as the primary point of contact for key customers and stakeholders. Review tender documentation to ensure technical feasibility and commercial alignment. Own project budgets, cost control, and financial performance Drive projects through stage-gate / lifecycle processes. Coordinate cross-functional and multi-site teams to achieve milestones. Produce clear, concise project status reporting for senior and executive leadership. Champion continuous improvement in project delivery, governance, and ways of working What s in it for you? High visibility role with genuine influence at senior level Exposure to complex, regulated engineering programmes Opportunity to build a strong reputation within rail and wider engineering markets. Early Friday finish and flexible hybrid working Clear scope for professional development and progression We re looking for a Project Manager who brings: Proven Project Management experience in a regulated engineering environment (rail, aerospace, automotive, defence, forces, medical devices, manufacturing, etc.) A recognised Project Management qualification (APM, PRINCE2, PMP) or equivalent experience Strong understanding of commercials, tendering, and budget management Experience working with gate processes / lifecycle governance. Ability to lead and influence matrix, multi-functional teams. Excellent communication, stakeholder management, and organisational skills Strong financial and data analysis capability If you re a Project Manager who wants ownership, challenge, and the chance to leave your mark on high-profile engineering projects, we d love to hear from you. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership, and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing, and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East, and Europe. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained, and focused on the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall always adhere to such a policy and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Kolt Recruitment are looking for an experienced Vehicle Damage Assessor to join a state-of-the-art bodyshop in the Hayes area. This is a fantastic opportunity to work within a modern, well-equipped workshop that takes pride in quality, efficiency, and customer satisfaction. Key Responsibilities: Accurately assess vehicle damage using Audatex or similar estimating systems. Prepare and submit repair estimates to insurance companies. Liaise with customers, technicians, and insurers to ensure smooth communication throughout the repair process. Deliver a high standard of customer service and maintain professional working relationships. Ensure all repairs meet the required safety and quality standards. Requirements: ATA or NVQ Level 3 qualification preferred. Proven experience as a VDA / Estimator in a busy bodyshop environment. Strong communication and organisational skills. Proficiency with Audatex estimating systems. Ability to work efficiently as part of a team with excellent attention to detail. Salary: 45,000 to 50,000 per annum (dependent on experience) This is a great opportunity to join a forward-thinking company and work within a high-quality, state-of-the-art repair centre that values its team and delivers outstanding results. Kolt Recruitment are specialists in placing talented candidates within the automotive industry, working with bodyshops, accident repair centres, and main dealers across the UK.
Feb 06, 2026
Full time
Kolt Recruitment are looking for an experienced Vehicle Damage Assessor to join a state-of-the-art bodyshop in the Hayes area. This is a fantastic opportunity to work within a modern, well-equipped workshop that takes pride in quality, efficiency, and customer satisfaction. Key Responsibilities: Accurately assess vehicle damage using Audatex or similar estimating systems. Prepare and submit repair estimates to insurance companies. Liaise with customers, technicians, and insurers to ensure smooth communication throughout the repair process. Deliver a high standard of customer service and maintain professional working relationships. Ensure all repairs meet the required safety and quality standards. Requirements: ATA or NVQ Level 3 qualification preferred. Proven experience as a VDA / Estimator in a busy bodyshop environment. Strong communication and organisational skills. Proficiency with Audatex estimating systems. Ability to work efficiently as part of a team with excellent attention to detail. Salary: 45,000 to 50,000 per annum (dependent on experience) This is a great opportunity to join a forward-thinking company and work within a high-quality, state-of-the-art repair centre that values its team and delivers outstanding results. Kolt Recruitment are specialists in placing talented candidates within the automotive industry, working with bodyshops, accident repair centres, and main dealers across the UK.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK. This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Hiring Manager interview (60 mins) What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package (1500 GBP/a year) for health-related activities Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
Feb 06, 2026
Full time
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK. This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Hiring Manager interview (60 mins) What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package (1500 GBP/a year) for health-related activities Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
Technical Manager Raw Meat Location: Greater Manchester Contract Type: Full-time, Permanent Salary: Negotiable - DOE Hours: Monday to Friday, 7:00am 4:00pm (flexible within business operating hours of 5:00am 6:00pm) Reports to: Director A BRC Approved and AA standard, fast-growing food manufacturing and meat wholesaling business seeking a dynamic and experienced Technical Manager to lead our technical function. This pivotal role ensures the highest standards of food safety, quality, and integrity across our high-risk and low-risk production areas, serving both own-brand and third-party customers. Your Mission Develop and execute the site s technical strategy, aligning with commercial and operational goals. Lead Technical, QA, QC, and Hygiene teams to deliver vertically integrated products across produce and meat categories. Champion quality culture and drive continuous improvement across the site. Oversee and enhance quality assurance and quality control systems to ensure consistent compliance with food safety, legality, and customer specifications. Implement robust QA/QC procedures to monitor product integrity, traceability, and performance. Ensure full compliance with UK/EU food legislation, industry standards, and customer codes of practice.Lead internal and external audit processes, including BRCGS, customer audits, and regulatory inspections. Apply lean manufacturing principles to streamline processes, reduce waste, and improve operational efficiency. Collaborate with cross-functional teams to fine-tune profitability through cost control, quality improvement, and process innovation. Safeguard product safety, legality, and quality protecting our customers and our brand What We re Really Looking For This is a hands-on role that requires initiative and drive. We re not looking for someone to sit behind a desk we need a leader who will actively shape and evolve the role, making it essential to our business. You ll be empowered to introduce new traceable metrics and KPIs that directly improve company performance and product quality. If you re passionate about making a tangible impact and thrive in a dynamic environment, we want to hear from you. What You ll Bring Proven leadership in technical management within a diverse produce or meat operation Strong QA/QC experience in food manufacturing, with a track record of implementing and managing effective quality systems In-depth knowledge of food safety controls, UK/EU legislation, audit requirements, and Health & Safety regulations Experience managing BRCGS certification and leading successful audit outcomes Expertise in lean manufacturing and continuous improvement methodologies Commercial awareness and ability to drive profitability through technical and operational excellence Experience collaborating across At Source, site technical, procurement, and operations teams Strong change management and performance improvement capabilities Recognised qualifications in Microbiology, Food Science/Technology, HACCP, Lead Auditing, and Health & Safety (e.g., NEBOSH or equivalent) Exceptional communication and stakeholder engagement skills Key Relationships You ll work closely with: Suppliers, Retail, Procurement, Commercial, and Operations teams. Regulatory bodies, industry specialists, and service providers. What You ll Get Benefit Details Holidays Pension Free onsite parking Mobile provided Career development Progression opportunities Bonus scheme / Car allowance can be incorporated as a package Staff events/social To apply, send your CV to (url removed) or call Helen on (phone number removed). This vacancy is being handled by Aspire Recruitment. Due to high application volumes, we will only contact you within 14 days if selected for interview. By applying, you agree to our Privacy Policy and consent to Aspire Recruitment keeping you informed about future opportunities.
Feb 06, 2026
Full time
Technical Manager Raw Meat Location: Greater Manchester Contract Type: Full-time, Permanent Salary: Negotiable - DOE Hours: Monday to Friday, 7:00am 4:00pm (flexible within business operating hours of 5:00am 6:00pm) Reports to: Director A BRC Approved and AA standard, fast-growing food manufacturing and meat wholesaling business seeking a dynamic and experienced Technical Manager to lead our technical function. This pivotal role ensures the highest standards of food safety, quality, and integrity across our high-risk and low-risk production areas, serving both own-brand and third-party customers. Your Mission Develop and execute the site s technical strategy, aligning with commercial and operational goals. Lead Technical, QA, QC, and Hygiene teams to deliver vertically integrated products across produce and meat categories. Champion quality culture and drive continuous improvement across the site. Oversee and enhance quality assurance and quality control systems to ensure consistent compliance with food safety, legality, and customer specifications. Implement robust QA/QC procedures to monitor product integrity, traceability, and performance. Ensure full compliance with UK/EU food legislation, industry standards, and customer codes of practice.Lead internal and external audit processes, including BRCGS, customer audits, and regulatory inspections. Apply lean manufacturing principles to streamline processes, reduce waste, and improve operational efficiency. Collaborate with cross-functional teams to fine-tune profitability through cost control, quality improvement, and process innovation. Safeguard product safety, legality, and quality protecting our customers and our brand What We re Really Looking For This is a hands-on role that requires initiative and drive. We re not looking for someone to sit behind a desk we need a leader who will actively shape and evolve the role, making it essential to our business. You ll be empowered to introduce new traceable metrics and KPIs that directly improve company performance and product quality. If you re passionate about making a tangible impact and thrive in a dynamic environment, we want to hear from you. What You ll Bring Proven leadership in technical management within a diverse produce or meat operation Strong QA/QC experience in food manufacturing, with a track record of implementing and managing effective quality systems In-depth knowledge of food safety controls, UK/EU legislation, audit requirements, and Health & Safety regulations Experience managing BRCGS certification and leading successful audit outcomes Expertise in lean manufacturing and continuous improvement methodologies Commercial awareness and ability to drive profitability through technical and operational excellence Experience collaborating across At Source, site technical, procurement, and operations teams Strong change management and performance improvement capabilities Recognised qualifications in Microbiology, Food Science/Technology, HACCP, Lead Auditing, and Health & Safety (e.g., NEBOSH or equivalent) Exceptional communication and stakeholder engagement skills Key Relationships You ll work closely with: Suppliers, Retail, Procurement, Commercial, and Operations teams. Regulatory bodies, industry specialists, and service providers. What You ll Get Benefit Details Holidays Pension Free onsite parking Mobile provided Career development Progression opportunities Bonus scheme / Car allowance can be incorporated as a package Staff events/social To apply, send your CV to (url removed) or call Helen on (phone number removed). This vacancy is being handled by Aspire Recruitment. Due to high application volumes, we will only contact you within 14 days if selected for interview. By applying, you agree to our Privacy Policy and consent to Aspire Recruitment keeping you informed about future opportunities.
As an Optometrist at Vision Express, you'll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few. Your passion for optometry, will support our ambition to 'See More, Be More' for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions. In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we?We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience in testing patients eyes and eyesight whilst providing specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients Team work with colleagues across the whole store team The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Basic salary up to £79,000 (subject to your experience and location) An additional £4,000 car allowance Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life assurance - 4x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 80% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as, Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 06, 2026
Full time
As an Optometrist at Vision Express, you'll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few. Your passion for optometry, will support our ambition to 'See More, Be More' for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions. In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we?We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience in testing patients eyes and eyesight whilst providing specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients Team work with colleagues across the whole store team The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Basic salary up to £79,000 (subject to your experience and location) An additional £4,000 car allowance Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life assurance - 4x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 80% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as, Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
Service Manager Newark £45,000 £55,000 + benefits The Opportunity NEOS Engineering are working exclusively with a well-established UK machinery specialist that supplies and supports heavy plant equipment nationwide. Due to continued growth, they are now looking to appoint an experienced Service Manager to take ownership of their service operation from the Newark depot. This role suits a hands-on leader who enjoys managing engineers, driving standards and remaining technically involved where needed. The Role You will be responsible for leading both field-based and workshop engineers, ensuring servicing, maintenance and repairs are delivered safely, efficiently and to a high standard. Acting as the key link between engineers, customers and senior management, you will play a critical role in aftersales performance and customer satisfaction. Key Responsibilities Lead, manage and support a team of field and workshop service engineers Plan and coordinate servicing, maintenance and repair activities across customer sites and the workshop Allocate daily workloads, prioritising jobs to meet SLAs and customer expectations Act as the primary technical and aftersales point of contact for customers Provide technical guidance and fault-finding support to engineers Drive high standards of health & safety, quality and compliance Monitor performance, productivity and job completion Work closely with senior management to improve service delivery and customer experience What We re Looking For Previous experience as a Service Manager, Service Controller, Service Supervisor, Workshop Supervisor or Senior Engineer Strong technical background in heavy plant Proven ability to lead, motivate and support engineers Confident balancing hands-on technical involvement with operational management Strong organisational, communication and customer-facing skills Full UK driving licence What s On Offer £45,000 £55,000 salary (depending on experience) Company vehicle Mobile phone and laptop Ongoing training and development Clear progression within a growing business Long-term, stable role with a respected machinery specialist
Feb 06, 2026
Full time
Service Manager Newark £45,000 £55,000 + benefits The Opportunity NEOS Engineering are working exclusively with a well-established UK machinery specialist that supplies and supports heavy plant equipment nationwide. Due to continued growth, they are now looking to appoint an experienced Service Manager to take ownership of their service operation from the Newark depot. This role suits a hands-on leader who enjoys managing engineers, driving standards and remaining technically involved where needed. The Role You will be responsible for leading both field-based and workshop engineers, ensuring servicing, maintenance and repairs are delivered safely, efficiently and to a high standard. Acting as the key link between engineers, customers and senior management, you will play a critical role in aftersales performance and customer satisfaction. Key Responsibilities Lead, manage and support a team of field and workshop service engineers Plan and coordinate servicing, maintenance and repair activities across customer sites and the workshop Allocate daily workloads, prioritising jobs to meet SLAs and customer expectations Act as the primary technical and aftersales point of contact for customers Provide technical guidance and fault-finding support to engineers Drive high standards of health & safety, quality and compliance Monitor performance, productivity and job completion Work closely with senior management to improve service delivery and customer experience What We re Looking For Previous experience as a Service Manager, Service Controller, Service Supervisor, Workshop Supervisor or Senior Engineer Strong technical background in heavy plant Proven ability to lead, motivate and support engineers Confident balancing hands-on technical involvement with operational management Strong organisational, communication and customer-facing skills Full UK driving licence What s On Offer £45,000 £55,000 salary (depending on experience) Company vehicle Mobile phone and laptop Ongoing training and development Clear progression within a growing business Long-term, stable role with a respected machinery specialist
Recruitment Resourcer Bristol Full-Time Permanent Introduction Acorn by Synergie is one of the UK's leading recruitment specialists. We are currently seeking a Recruitment Resourcer to join our successful and friendly team based in our Bristol office. At Acorn by Synergie, we believe recruitment is about more than filling vacancies - it's about people. We're looking for a motivated and enthusiastic individual who is passionate about delivering excellent service to both candidates and clients. Key Duties As a Recruitment Resourcer, your responsibilities will include: Administration and compliance duties linked to the recruitment process. Promoting vacancies across social media platforms. Assessing CVs and job applications. Conducting telephone and face-to-face interviews. Formatting CVs for client submission. Providing feedback to applicants. Running weekly payroll. Writing and advertising job vacancies. Requirements Excellent administrative and customer service skills. Confident and outgoing personality. Enjoys interacting with people and building relationships. Strong organisational skills and attention to detail. Desire to learn, develop, and work hard. Previous recruitment experience is beneficial but not essential. What We Offer Minimum of 25 days' holiday plus 8 bank holidays from day one, increasing with service. Birthday off and an additional 'You Day'. Generous company sick pay scheme. Employee Assistance Programme (EAP). Pension scheme with Aviva. Life assurance from day one. Ongoing training and development opportunities. Clear career pathways with regular reviews via the Open Blend platform. Friendly and rewarding working environment. Discount shopping portal and long-service awards. Competitions, incentives, and regular staff events. Interested? Apply today to start your recruitment career with Acorn by Synergie, or contact the Bristol team for more information. Acorn by Synergie is an inclusive employer. We welcome applications from all candidates, regardless of any protected characteristic, and are committed to respecting and embracing individuality throughout the recruitment process. Acorn by Synergie acts as an employment agency for permanent recruitment.
Feb 06, 2026
Full time
Recruitment Resourcer Bristol Full-Time Permanent Introduction Acorn by Synergie is one of the UK's leading recruitment specialists. We are currently seeking a Recruitment Resourcer to join our successful and friendly team based in our Bristol office. At Acorn by Synergie, we believe recruitment is about more than filling vacancies - it's about people. We're looking for a motivated and enthusiastic individual who is passionate about delivering excellent service to both candidates and clients. Key Duties As a Recruitment Resourcer, your responsibilities will include: Administration and compliance duties linked to the recruitment process. Promoting vacancies across social media platforms. Assessing CVs and job applications. Conducting telephone and face-to-face interviews. Formatting CVs for client submission. Providing feedback to applicants. Running weekly payroll. Writing and advertising job vacancies. Requirements Excellent administrative and customer service skills. Confident and outgoing personality. Enjoys interacting with people and building relationships. Strong organisational skills and attention to detail. Desire to learn, develop, and work hard. Previous recruitment experience is beneficial but not essential. What We Offer Minimum of 25 days' holiday plus 8 bank holidays from day one, increasing with service. Birthday off and an additional 'You Day'. Generous company sick pay scheme. Employee Assistance Programme (EAP). Pension scheme with Aviva. Life assurance from day one. Ongoing training and development opportunities. Clear career pathways with regular reviews via the Open Blend platform. Friendly and rewarding working environment. Discount shopping portal and long-service awards. Competitions, incentives, and regular staff events. Interested? Apply today to start your recruitment career with Acorn by Synergie, or contact the Bristol team for more information. Acorn by Synergie is an inclusive employer. We welcome applications from all candidates, regardless of any protected characteristic, and are committed to respecting and embracing individuality throughout the recruitment process. Acorn by Synergie acts as an employment agency for permanent recruitment.
We're recruiting an experienced and strategic Operations Manager - Housing Management & Income Recovery to lead a high-volume housing management and temporary accommodation service within a local authority. This is an excellent opportunity for a senior housing professional with strong operational leadership, income recovery expertise and experience managing complex housing services to make a significant impact. You'll be responsible for the effective management of housing management, temporary accommodation procurement and income recovery functions, ensuring statutory compliance, strong financial performance and excellent outcomes for residents. Working as part of the senior management team, you'll lead multiple teams, oversee complex cases and drive continuous service improvement. The Role Manage the Housing Management, Temporary Accommodation and Income Recovery functions, ensuring statutory duties and council policies are met. Lead on the development, procurement and management of the temporary accommodation portfolio, ensuring sufficiency, quality and value for money. Ensure effective allocation and management of temporary accommodation in line with homelessness legislation and statutory guidance. Drive improvements in rental income collection and arrears recovery, ensuring court action complies with pre-action protocols. Oversee complex casework, including solicitor enquiries, County Court cases and Judicial Reviews, ensuring legal services are fully briefed. Represent the service at court, meetings and external forums as required. Lead and manage multiple teams, setting clear objectives, managing performance and ensuring staff development. Monitor service performance, analyse data and produce reports to inform decision-making and service improvement. Manage service budgets, income streams and cost controls, delivering savings and financial efficiencies. Develop and maintain strong partnerships with internal teams, external providers and partner agencies. Ensure high standards of customer service, responding to complaints, councillor enquiries, MP correspondence and Ombudsman cases. Deputise for the Service Manager when required and provide wider management cover across the service. Support organisational change, innovation and continuous improvement across housing services. Key Requirements Extensive experience managing housing management, temporary accommodation and/or income recovery services within a local authority. Strong knowledge of homelessness legislation, housing management, income recovery and pre-action protocols. Proven experience leading and developing managers and multi-disciplinary teams. Experience overseeing complex legal cases, court proceedings and judicial reviews. Strong financial management skills, including budget control, income maximisation and cost efficiency. Experience managing temporary accommodation portfolios and accommodation procurement. Ability to analyse performance data and use insight to drive service improvements. Strong stakeholder management skills, including working with senior officers, members and external partners. Excellent communication, report-writing and decision-making skills. Degree-level qualification or equivalent relevant professional experience. Willingness to work flexibly, including occasional evenings or weekends where required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from senior housing management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 06, 2026
Contractor
We're recruiting an experienced and strategic Operations Manager - Housing Management & Income Recovery to lead a high-volume housing management and temporary accommodation service within a local authority. This is an excellent opportunity for a senior housing professional with strong operational leadership, income recovery expertise and experience managing complex housing services to make a significant impact. You'll be responsible for the effective management of housing management, temporary accommodation procurement and income recovery functions, ensuring statutory compliance, strong financial performance and excellent outcomes for residents. Working as part of the senior management team, you'll lead multiple teams, oversee complex cases and drive continuous service improvement. The Role Manage the Housing Management, Temporary Accommodation and Income Recovery functions, ensuring statutory duties and council policies are met. Lead on the development, procurement and management of the temporary accommodation portfolio, ensuring sufficiency, quality and value for money. Ensure effective allocation and management of temporary accommodation in line with homelessness legislation and statutory guidance. Drive improvements in rental income collection and arrears recovery, ensuring court action complies with pre-action protocols. Oversee complex casework, including solicitor enquiries, County Court cases and Judicial Reviews, ensuring legal services are fully briefed. Represent the service at court, meetings and external forums as required. Lead and manage multiple teams, setting clear objectives, managing performance and ensuring staff development. Monitor service performance, analyse data and produce reports to inform decision-making and service improvement. Manage service budgets, income streams and cost controls, delivering savings and financial efficiencies. Develop and maintain strong partnerships with internal teams, external providers and partner agencies. Ensure high standards of customer service, responding to complaints, councillor enquiries, MP correspondence and Ombudsman cases. Deputise for the Service Manager when required and provide wider management cover across the service. Support organisational change, innovation and continuous improvement across housing services. Key Requirements Extensive experience managing housing management, temporary accommodation and/or income recovery services within a local authority. Strong knowledge of homelessness legislation, housing management, income recovery and pre-action protocols. Proven experience leading and developing managers and multi-disciplinary teams. Experience overseeing complex legal cases, court proceedings and judicial reviews. Strong financial management skills, including budget control, income maximisation and cost efficiency. Experience managing temporary accommodation portfolios and accommodation procurement. Ability to analyse performance data and use insight to drive service improvements. Strong stakeholder management skills, including working with senior officers, members and external partners. Excellent communication, report-writing and decision-making skills. Degree-level qualification or equivalent relevant professional experience. Willingness to work flexibly, including occasional evenings or weekends where required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from senior housing management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Hours: Full Time Introduction This is an exciting time to join TMPW. The talent industry is evolving quickly, and our customers are looking for partners who can bring clarity, confidence and measurable impact across attraction, engagement and advisory. TMPW sits at the forefront of that change. As part of PeopleScout, we combine a strong heritage in talent advisory with progressive, evidence-led solutions across employer brand, media, content and customer success. Everything we do is driven by a genuine obsession with our customers' success. As a Client Manager, you will play a vital role in delivering that promise. You will own day-to-day client relationships, help deliver outstanding customer experiences, and build the commercial and consultative capability that supports long-term growth, both for our customers and for your own career in Customer Success. The Role In this role, you will take day-to-day ownership of a portfolio of client relationships, working closely with a Client Relationship Director and internal specialist teams to ensure clients feel supported, understood and confident in the value TMPW delivers across the full candidate journey. You will build trusted, professional relationships by developing a strong understanding of each client's goals, priorities and challenges. This insight will enable you to manage expectations effectively, identify issues early, and bring forward-thinking ideas that help grow client partnerships. You will coordinate client meetings, reviews and follow-up actions, ensuring communication is clear and progress is visible at all times. Alongside this, you will actively track customer health, engagement and satisfaction, supporting the effective management of client portfolios. Commercial ownership and growth This role offers meaningful exposure to commercial responsibility and is a key foundation for future Customer Success leadership. You will be accountable for revenue and GP tracking across your portfolio, ensuring accurate invoicing and strong commercial hygiene. You will support value-led commercial conversations by helping scope briefs, gather information and prepare proposals, while also identifying opportunities to expand scope or introduce additional services. You will build and maintain new business pipelines, reporting on progress monthly, and you will learn to apply structured commercial frameworks that build confidence in consultative, value-based discussions with customers. Coordination and quality Working closely with teams across creative, insight, media and delivery, you will help ensure work is delivered efficiently, consistently and to a high standard. You will coordinate activity to keep timelines, dependencies and expectations aligned, flagging risks or misalignment early and escalating where needed to protect client outcomes. You will also support the consistent application of repeatable and productised solutions, contributing ideas that improve ways of working, reduce friction and raise overall quality. Learning, development and growth This role is designed to build capability, confidence and future Customer Success leaders. You will develop a strong understanding of TMPW's services across the end-to-end candidate journey and build your commercial, consultative and customer-focused skills through coaching, feedback and structured learning. Curiosity is essential, and you will be encouraged to stay close to developments in talent acquisition, employer branding, media and technology, using feedback to continuously improve your impact. What it is like to work here TMPW is a collaborative, ambitious and fast-moving agency. We care deeply about quality, relationships and outcomes. People here work closely across disciplines to deliver joined-up solutions, move with pace and clarity, and take pride in detail and consistency. We support one another to grow and learn, and we care about doing the right thing for our customers. If you enjoy working with smart, grounded people who are serious about their craft but human in how they show up, you will feel at home. Who we're looking for You will bring significant experience in communications and or recruitment, including exposure to media channels, social media and digital solutions. You will either have a good understanding of the end-to-end candidate journey or the curiosity and pace to learn it quickly. You will have consultative customer relationship experience or strong potential to develop in this area, alongside strong organisation, communication and stakeholder management skills. A customer-first mindset, attention to detail and pride in quality delivery are essential. Experience in assessment, candidate management, RPO environments, early careers and or experienced hire is advantageous but not essential. A degree or equivalent qualification is desirable. In return, you will receive: A role with genuine responsibility and visibility, with clear development pathways Coaching, structured learning and development support Competitive holiday allowance, pension and wellbeing benefits The chance to build your career in an agency that is shaping the future of talent advisory and customer success What's in it for me? As a TMPW employee, you're set to gain so much from being part of our team, including: Potential to earn extra cash through our employee recognition scheme or our performance driven quarterly and annual bonus programmes Time off to rest, recover or conquer items on the bucket list through our 27 days holiday (+ 8 bank holidays, pro rata for part time staff) and our holiday purchase benefit Great company paid benefits including private medical insurance , health cash plan, life assurance, company pension and access to an Employee Assistance Programme Look after your health and get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits or grab some great discounts at your local gym A strong care for the community and planet with opportunities to give back and care for our environment with eco-friendly benefits like our cycle to work scheme Development plans with customised learning solutions, including tuition reimbursement and degree sponsorship A group of diverse, passionate people to socialise and build your career with If you're still reading then you are definitely a fit for us available to people managers & senior professional roles About us TMPW is an industry award winner and leader in the development of best-in-class recruitment outsourcing and talent consultancy. Annually, we attract hundreds of thousands of people for our client organisations from nurses to lecturers, from engineers to hotel cleaners. What sets us apart is our talent advisory heritage, this enables us to reframe, evaluate and assess how organisation and application behaviour can be modified and improved to deliver the very best talent for our clients. We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Next steps / Call to action If this sounds like you, we would love to hear from you. Click the apply button, and start your application today!
Feb 06, 2026
Full time
Hours: Full Time Introduction This is an exciting time to join TMPW. The talent industry is evolving quickly, and our customers are looking for partners who can bring clarity, confidence and measurable impact across attraction, engagement and advisory. TMPW sits at the forefront of that change. As part of PeopleScout, we combine a strong heritage in talent advisory with progressive, evidence-led solutions across employer brand, media, content and customer success. Everything we do is driven by a genuine obsession with our customers' success. As a Client Manager, you will play a vital role in delivering that promise. You will own day-to-day client relationships, help deliver outstanding customer experiences, and build the commercial and consultative capability that supports long-term growth, both for our customers and for your own career in Customer Success. The Role In this role, you will take day-to-day ownership of a portfolio of client relationships, working closely with a Client Relationship Director and internal specialist teams to ensure clients feel supported, understood and confident in the value TMPW delivers across the full candidate journey. You will build trusted, professional relationships by developing a strong understanding of each client's goals, priorities and challenges. This insight will enable you to manage expectations effectively, identify issues early, and bring forward-thinking ideas that help grow client partnerships. You will coordinate client meetings, reviews and follow-up actions, ensuring communication is clear and progress is visible at all times. Alongside this, you will actively track customer health, engagement and satisfaction, supporting the effective management of client portfolios. Commercial ownership and growth This role offers meaningful exposure to commercial responsibility and is a key foundation for future Customer Success leadership. You will be accountable for revenue and GP tracking across your portfolio, ensuring accurate invoicing and strong commercial hygiene. You will support value-led commercial conversations by helping scope briefs, gather information and prepare proposals, while also identifying opportunities to expand scope or introduce additional services. You will build and maintain new business pipelines, reporting on progress monthly, and you will learn to apply structured commercial frameworks that build confidence in consultative, value-based discussions with customers. Coordination and quality Working closely with teams across creative, insight, media and delivery, you will help ensure work is delivered efficiently, consistently and to a high standard. You will coordinate activity to keep timelines, dependencies and expectations aligned, flagging risks or misalignment early and escalating where needed to protect client outcomes. You will also support the consistent application of repeatable and productised solutions, contributing ideas that improve ways of working, reduce friction and raise overall quality. Learning, development and growth This role is designed to build capability, confidence and future Customer Success leaders. You will develop a strong understanding of TMPW's services across the end-to-end candidate journey and build your commercial, consultative and customer-focused skills through coaching, feedback and structured learning. Curiosity is essential, and you will be encouraged to stay close to developments in talent acquisition, employer branding, media and technology, using feedback to continuously improve your impact. What it is like to work here TMPW is a collaborative, ambitious and fast-moving agency. We care deeply about quality, relationships and outcomes. People here work closely across disciplines to deliver joined-up solutions, move with pace and clarity, and take pride in detail and consistency. We support one another to grow and learn, and we care about doing the right thing for our customers. If you enjoy working with smart, grounded people who are serious about their craft but human in how they show up, you will feel at home. Who we're looking for You will bring significant experience in communications and or recruitment, including exposure to media channels, social media and digital solutions. You will either have a good understanding of the end-to-end candidate journey or the curiosity and pace to learn it quickly. You will have consultative customer relationship experience or strong potential to develop in this area, alongside strong organisation, communication and stakeholder management skills. A customer-first mindset, attention to detail and pride in quality delivery are essential. Experience in assessment, candidate management, RPO environments, early careers and or experienced hire is advantageous but not essential. A degree or equivalent qualification is desirable. In return, you will receive: A role with genuine responsibility and visibility, with clear development pathways Coaching, structured learning and development support Competitive holiday allowance, pension and wellbeing benefits The chance to build your career in an agency that is shaping the future of talent advisory and customer success What's in it for me? As a TMPW employee, you're set to gain so much from being part of our team, including: Potential to earn extra cash through our employee recognition scheme or our performance driven quarterly and annual bonus programmes Time off to rest, recover or conquer items on the bucket list through our 27 days holiday (+ 8 bank holidays, pro rata for part time staff) and our holiday purchase benefit Great company paid benefits including private medical insurance , health cash plan, life assurance, company pension and access to an Employee Assistance Programme Look after your health and get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits or grab some great discounts at your local gym A strong care for the community and planet with opportunities to give back and care for our environment with eco-friendly benefits like our cycle to work scheme Development plans with customised learning solutions, including tuition reimbursement and degree sponsorship A group of diverse, passionate people to socialise and build your career with If you're still reading then you are definitely a fit for us available to people managers & senior professional roles About us TMPW is an industry award winner and leader in the development of best-in-class recruitment outsourcing and talent consultancy. Annually, we attract hundreds of thousands of people for our client organisations from nurses to lecturers, from engineers to hotel cleaners. What sets us apart is our talent advisory heritage, this enables us to reframe, evaluate and assess how organisation and application behaviour can be modified and improved to deliver the very best talent for our clients. We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Next steps / Call to action If this sounds like you, we would love to hear from you. Click the apply button, and start your application today!
Gas Safe Engineer - Domestic & Residential Maintenance Specialist The Opportunity Our client, a dynamic and growing specialist in the property maintenance and refurbishment sector, is urgently seeking a skilled Gas Safe Qualified Engineer to join their expanding facilities operations division. This crucial role supports major new contracts within vital social housing and residential property portfolios across the region. If you are looking for a stable, varied role offering high levels of autonomy, excellent earning potential, and the chance to focus purely on high-quality domestic gas maintenance and servicing, this is the opportunity for you. Your Responsibilities Reactive & Scheduled Maintenance: Execute diagnostics, repairs, servicing, and installation across domestic gas systems, including boilers, heating systems, and pipework within residential properties. Compliance: Ensure all work adheres strictly to Gas Safe regulations, company standards, and client Service Level Agreements (SLAs). High-Quality Repairs: Complete essential maintenance tasks efficiently and effectively, aiming for first-time fixes within set timeframes. Documentation: Accurately complete all necessary job sheets, maintenance reports, and compliance certificates using tablet/mobile applications. Customer Service: Act as a professional, empathetic representative of the company while interacting with tenants and residents. What You'll Bring Essential Certification: Fully current and registered Gas Safe status (Domestic tickets required). Experience: Proven background working within residential environments, such as social housing or private domestic maintenance contracts. Technical Knowledge: Deep understanding of a wide range of domestic boiler manufacturers and heating system technologies. Licensing: Full, clean UK driving licence. Attitude: Highly motivated, reliable, self-managing, and committed to delivering work right for the first time. Rewards & Benefits Competitive Salary & Overtime Rates Company Van and Fuel Card Annual Leave and Pension Contribution Ongoing Training and Certification Support Opportunity for career progression within a rapidly expanding business. Ready to find your new long-term role in residential maintenance? Apply now!
Feb 06, 2026
Full time
Gas Safe Engineer - Domestic & Residential Maintenance Specialist The Opportunity Our client, a dynamic and growing specialist in the property maintenance and refurbishment sector, is urgently seeking a skilled Gas Safe Qualified Engineer to join their expanding facilities operations division. This crucial role supports major new contracts within vital social housing and residential property portfolios across the region. If you are looking for a stable, varied role offering high levels of autonomy, excellent earning potential, and the chance to focus purely on high-quality domestic gas maintenance and servicing, this is the opportunity for you. Your Responsibilities Reactive & Scheduled Maintenance: Execute diagnostics, repairs, servicing, and installation across domestic gas systems, including boilers, heating systems, and pipework within residential properties. Compliance: Ensure all work adheres strictly to Gas Safe regulations, company standards, and client Service Level Agreements (SLAs). High-Quality Repairs: Complete essential maintenance tasks efficiently and effectively, aiming for first-time fixes within set timeframes. Documentation: Accurately complete all necessary job sheets, maintenance reports, and compliance certificates using tablet/mobile applications. Customer Service: Act as a professional, empathetic representative of the company while interacting with tenants and residents. What You'll Bring Essential Certification: Fully current and registered Gas Safe status (Domestic tickets required). Experience: Proven background working within residential environments, such as social housing or private domestic maintenance contracts. Technical Knowledge: Deep understanding of a wide range of domestic boiler manufacturers and heating system technologies. Licensing: Full, clean UK driving licence. Attitude: Highly motivated, reliable, self-managing, and committed to delivering work right for the first time. Rewards & Benefits Competitive Salary & Overtime Rates Company Van and Fuel Card Annual Leave and Pension Contribution Ongoing Training and Certification Support Opportunity for career progression within a rapidly expanding business. Ready to find your new long-term role in residential maintenance? Apply now!
About the Role Grade Level (for internal use) 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi task and prioritize in a fast paced environment Experience in a consultative sale's or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person.
Feb 06, 2026
Full time
About the Role Grade Level (for internal use) 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi task and prioritize in a fast paced environment Experience in a consultative sale's or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person.
Business Systems Analyst- UK Telecommuter Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. About the role: As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding team's healthcare system work better for everyone. As a Business Systems Analyst, you will be responsible for creating and delivering high quality system solutions for our applications, products and services across all technology functions. You consult with users and technology specialists to define business processes and the information systems for supporting those processes. Individuals in this role may perform analysis and serve as business liaisons to understand and refine business requirements. You provide technical support in developing systems that are cost effective and meet users' requirements. This function works to create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise. Roles may support both current system improvements and maintenance along with new system development. Travel: At least 50% travel is required between Ireland and UK sites international travel to the US may be required on exceptional basis. The individual must have a valid driver's license and access to a personal vehicle. There will be occasional weekend work to support clients Go Live. Roles and Responsibilities of the Business Systems Analyst: Applications training for customers. Echo reporting configuration and training for customers Haemo, Cath Reporting and BCIS data entry configuration and training for customers. Workflow customisation and design to hospital customers Support sales efforts for indirect sales including product demonstrations. Work closely with customers to benchmark, design, plan and implement optimal. Haemodynamic and Cardiac Clinical Reporting solutions Support the installation, servicing and repair of complex clinical equipment and systems. Check and approve operational quality of system equipment prior to clinical use. Instruct customers in the operation and maintenance of the system. Serve as company liaison with customer on clinical and technical matters for assigned projects. Resolve clinical/technical problems, analyse and evaluate issues that may occur during implementation Test, benchmark and verify that the implement system is error free and functional prior to delivery to the customer You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications of the Business Systems Analyst: Minimum of an undergraduate degree in IT/Health Sciences or equivalent experience Proven Clinical Cardiology Experience of NHS or HSE, but ideally both. Experience in Haemo, Cath and ECG preferable Proven experience in IT/Cardiology setting, with considerable experience of training individuals/groups within previous roles Demonstrable experience working in teams to deliver change projects resulting in clinically improved outcomes Competent in MS Excel, Visio, PowerPoint Soft Skills of the Business Systems Analyst: Excellent communication and listening skills with an ability to transform customer requirements into deliverable actions. Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveler community, or any other characteristic protected by law. Optum is a drug-free workplace. 2024 Optum Services (Ireland) Limited. All rights reserved.
Feb 06, 2026
Full time
Business Systems Analyst- UK Telecommuter Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. About the role: As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding team's healthcare system work better for everyone. As a Business Systems Analyst, you will be responsible for creating and delivering high quality system solutions for our applications, products and services across all technology functions. You consult with users and technology specialists to define business processes and the information systems for supporting those processes. Individuals in this role may perform analysis and serve as business liaisons to understand and refine business requirements. You provide technical support in developing systems that are cost effective and meet users' requirements. This function works to create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise. Roles may support both current system improvements and maintenance along with new system development. Travel: At least 50% travel is required between Ireland and UK sites international travel to the US may be required on exceptional basis. The individual must have a valid driver's license and access to a personal vehicle. There will be occasional weekend work to support clients Go Live. Roles and Responsibilities of the Business Systems Analyst: Applications training for customers. Echo reporting configuration and training for customers Haemo, Cath Reporting and BCIS data entry configuration and training for customers. Workflow customisation and design to hospital customers Support sales efforts for indirect sales including product demonstrations. Work closely with customers to benchmark, design, plan and implement optimal. Haemodynamic and Cardiac Clinical Reporting solutions Support the installation, servicing and repair of complex clinical equipment and systems. Check and approve operational quality of system equipment prior to clinical use. Instruct customers in the operation and maintenance of the system. Serve as company liaison with customer on clinical and technical matters for assigned projects. Resolve clinical/technical problems, analyse and evaluate issues that may occur during implementation Test, benchmark and verify that the implement system is error free and functional prior to delivery to the customer You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications of the Business Systems Analyst: Minimum of an undergraduate degree in IT/Health Sciences or equivalent experience Proven Clinical Cardiology Experience of NHS or HSE, but ideally both. Experience in Haemo, Cath and ECG preferable Proven experience in IT/Cardiology setting, with considerable experience of training individuals/groups within previous roles Demonstrable experience working in teams to deliver change projects resulting in clinically improved outcomes Competent in MS Excel, Visio, PowerPoint Soft Skills of the Business Systems Analyst: Excellent communication and listening skills with an ability to transform customer requirements into deliverable actions. Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveler community, or any other characteristic protected by law. Optum is a drug-free workplace. 2024 Optum Services (Ireland) Limited. All rights reserved.
Kolt Recruitment are looking for an experienced Vehicle Damage Assessor to join a state-of-the-art bodyshop in the Enfield area. This is a fantastic opportunity to work within a modern, well-equipped workshop that takes pride in quality, efficiency, and customer satisfaction. Key Responsibilities: Accurately assess vehicle damage using Audatex or similar estimating systems. Prepare and submit repair estimates to insurance companies. Liaise with customers, technicians, and insurers to ensure smooth communication throughout the repair process. Deliver a high standard of customer service and maintain professional working relationships. Ensure all repairs meet the required safety and quality standards. Requirements: ATA or NVQ Level 3 qualification preferred. Proven experience as a VDA / Estimator in a busy bodyshop environment. Strong communication and organisational skills. Proficiency with Audatex estimating systems. Ability to work efficiently as part of a team with excellent attention to detail. Salary: 45,000 to 50,000 per annum (dependent on experience) This is a great opportunity to join a forward-thinking company and work within a high-quality, state-of-the-art repair centre that values its team and delivers outstanding results. Kolt Recruitment are specialists in placing talented candidates within the automotive industry, working with bodyshops, accident repair centres, and main dealers across the UK.
Feb 06, 2026
Full time
Kolt Recruitment are looking for an experienced Vehicle Damage Assessor to join a state-of-the-art bodyshop in the Enfield area. This is a fantastic opportunity to work within a modern, well-equipped workshop that takes pride in quality, efficiency, and customer satisfaction. Key Responsibilities: Accurately assess vehicle damage using Audatex or similar estimating systems. Prepare and submit repair estimates to insurance companies. Liaise with customers, technicians, and insurers to ensure smooth communication throughout the repair process. Deliver a high standard of customer service and maintain professional working relationships. Ensure all repairs meet the required safety and quality standards. Requirements: ATA or NVQ Level 3 qualification preferred. Proven experience as a VDA / Estimator in a busy bodyshop environment. Strong communication and organisational skills. Proficiency with Audatex estimating systems. Ability to work efficiently as part of a team with excellent attention to detail. Salary: 45,000 to 50,000 per annum (dependent on experience) This is a great opportunity to join a forward-thinking company and work within a high-quality, state-of-the-art repair centre that values its team and delivers outstanding results. Kolt Recruitment are specialists in placing talented candidates within the automotive industry, working with bodyshops, accident repair centres, and main dealers across the UK.
