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customer service specialist
Hays Specialist Recruitment Limited
Letting Support Officer- Temp
Hays Specialist Recruitment Limited Shrewsbury, Shropshire
Temporary Letting Officer - Shrewsbury Based in Shrewsbury offering an immediate start, a strong customer service focus, and a competitive £14-£16 hourly rate. Your new company Y ou will be joining a dedicated and professional team within the public sector, supporting essential housing services for the local community. This temporary role is based in Shrewsbury and offers an immediate start for an experienced administrator or housing professional looking to make a meaningful impact. Your new role As a Temporary Letting Officer, you will support the delivery of an efficient and customer-centric lettings service. You will manage tenancy enquiries, provide frontline communication support, and ensure all administrative processes are completed accurately.Key responsibilities include: Excellent customer service skills to manage a busy email inbox and phone line. Excellent record-keeping skills and strong attention to detail. Experience using SharePoint and Microsoft packages such as Outlook. Excellent organisational skills. Your day-to-day duties will include: Managing emails within the lettings inbox and covering incoming phone lines. Dealing with allocation and termination of tenancy queries. Saving documents to the appropriate folders and maintaining accurate records. Processing tenancy terminations in the housing system. Advertising available properties on the choice-based lettings system. Potential development to support property allocations as experience grows. What you'll need to succeed Experience within housing, lettings, or a busy administrative environment. Strong communication skills with the ability to handle sensitive enquiries. Confidence using IT systems, including SharePoint. High levels of accuracy and strong organisational skills. A proactive approach and commitment to excellent customer service. What you'll get in return Competitive hourly rate of £14.00 - £16.00 per hour, dependent on experience. Weekly pay through Hays. Ongoing support from a dedicated recruitment consultant. Opportunity to gain valuable experience within the housing sector. Potential for extension based on service needs. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 14, 2026
Seasonal
Temporary Letting Officer - Shrewsbury Based in Shrewsbury offering an immediate start, a strong customer service focus, and a competitive £14-£16 hourly rate. Your new company Y ou will be joining a dedicated and professional team within the public sector, supporting essential housing services for the local community. This temporary role is based in Shrewsbury and offers an immediate start for an experienced administrator or housing professional looking to make a meaningful impact. Your new role As a Temporary Letting Officer, you will support the delivery of an efficient and customer-centric lettings service. You will manage tenancy enquiries, provide frontline communication support, and ensure all administrative processes are completed accurately.Key responsibilities include: Excellent customer service skills to manage a busy email inbox and phone line. Excellent record-keeping skills and strong attention to detail. Experience using SharePoint and Microsoft packages such as Outlook. Excellent organisational skills. Your day-to-day duties will include: Managing emails within the lettings inbox and covering incoming phone lines. Dealing with allocation and termination of tenancy queries. Saving documents to the appropriate folders and maintaining accurate records. Processing tenancy terminations in the housing system. Advertising available properties on the choice-based lettings system. Potential development to support property allocations as experience grows. What you'll need to succeed Experience within housing, lettings, or a busy administrative environment. Strong communication skills with the ability to handle sensitive enquiries. Confidence using IT systems, including SharePoint. High levels of accuracy and strong organisational skills. A proactive approach and commitment to excellent customer service. What you'll get in return Competitive hourly rate of £14.00 - £16.00 per hour, dependent on experience. Weekly pay through Hays. Ongoing support from a dedicated recruitment consultant. Opportunity to gain valuable experience within the housing sector. Potential for extension based on service needs. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Drivers mate
Staff Co Direct Bristol, Somerset
We are currently recruiting for leading home delivery specialist in Portbury, you will be working as a home delivery drivers mate delivering furniture to residential properties This is a multidrop position with handball. We are gearing up for the busy peak period. The Job: Home Delivery multidrop drivers mate Good level of customer service is important as you could be delivering into residential prop click apply for full job details
Apr 14, 2026
Seasonal
We are currently recruiting for leading home delivery specialist in Portbury, you will be working as a home delivery drivers mate delivering furniture to residential properties This is a multidrop position with handball. We are gearing up for the busy peak period. The Job: Home Delivery multidrop drivers mate Good level of customer service is important as you could be delivering into residential prop click apply for full job details
Retail Assistant
Screwfix Direct Ltd
Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You'll be at the core of Screwfix, making sure our customers are the heart of everything we do. You'll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you'll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (1pm to 6pm) 01 / 14 Cycle to work Whether you're a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme. High Street Shopping Discounts As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers. Share Plans Become a Kingfisher shareholder with a variety of schemes to choose from. Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass. Simply Health From dental care to acupuncture, you can customise your health plan and claim back money for treatments. Long Service Awards From extra pay to bonus holiday days, we'll celebrate your milestones with tangible rewards. It's our way of thanking you for building a career with us. Pension With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month. Life Cover If you opt into our pension scheme, you'll receive up to 4x your annual salary through Death in Service payment. Retail Trust Look after your mental health with free wellbeing resources, including a confidential counselling service. Screwfix and B&Q Discounts As a member of the Kingfisher group, you'll enjoy 20% off all B&Q and Screwfix products. Mind Training We've partnered with Mind, the UK's leading mental health charity, to our colleagues the support and tools needed to look after your mental health. Screwfix Community Whether you're working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need. Self-Development Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning. Enhanced Family Leave Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements. Training programmes We're growing, and we want our people grow with us. That's why we pull out all the stops to make sure our people continue to learn and develop new skills. It's all about giving you the tools to build a career that's right for you. 01 / 02 First Steps to Management This 16 week programme is open to Service Assistants looking to make the first step into management. Learning specialist skills on-the-job, this programme offers a clear path to a Trade Counter Supervisor role. Power Up to Trade+ Want to power up your career? A 12-15 month programme that gives you a Trade Supplier Apprenticeship at level 2. This is a blend of practical and online learning, this programme provides the tools and knowledge you need to become a Trade+ Sales Supervisor. Trade Up to Branch Manager Over 15 months, you'll undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you'll have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team. Learning for Life At Screwfix, we believe that opportunity should always be open to all. So whatever business level you're at, you can learn wider life skills to help you succeed in areas outside of work. We've also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families both. 01 / 03 "You get a different range of tasks every day. One day doing delivery, the next serving customers." "You get a different range of tasks every day. One day doing delivery, the next serving customers." Joshy Phillips Service Assistant "My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." "My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." Thiago Trade Counter Assistant "The supervisor position is a really good opportunity to learn and progress" Be yourself at Screwfix We all do better when we're celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, 'Us' is comprised and led by true Ambassadors for Diversity & Inclusion. It's an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves. Applying online is simple. Fill in some basic details and upload your most recent CV. If you're applying for a S.A. you'll also need to complete a Situational Judgement Test. Interview Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you've applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team. Offer If we think we're a good match, we'll make you an official offer. Once you've accepted and we've completed the pre-employment checks, you'll receive your shiny new contract. Retail Assistant Retail Assistant
Apr 14, 2026
Full time
Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You'll be at the core of Screwfix, making sure our customers are the heart of everything we do. You'll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you'll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (1pm to 6pm) 01 / 14 Cycle to work Whether you're a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme. High Street Shopping Discounts As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers. Share Plans Become a Kingfisher shareholder with a variety of schemes to choose from. Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass. Simply Health From dental care to acupuncture, you can customise your health plan and claim back money for treatments. Long Service Awards From extra pay to bonus holiday days, we'll celebrate your milestones with tangible rewards. It's our way of thanking you for building a career with us. Pension With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month. Life Cover If you opt into our pension scheme, you'll receive up to 4x your annual salary through Death in Service payment. Retail Trust Look after your mental health with free wellbeing resources, including a confidential counselling service. Screwfix and B&Q Discounts As a member of the Kingfisher group, you'll enjoy 20% off all B&Q and Screwfix products. Mind Training We've partnered with Mind, the UK's leading mental health charity, to our colleagues the support and tools needed to look after your mental health. Screwfix Community Whether you're working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need. Self-Development Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning. Enhanced Family Leave Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements. Training programmes We're growing, and we want our people grow with us. That's why we pull out all the stops to make sure our people continue to learn and develop new skills. It's all about giving you the tools to build a career that's right for you. 01 / 02 First Steps to Management This 16 week programme is open to Service Assistants looking to make the first step into management. Learning specialist skills on-the-job, this programme offers a clear path to a Trade Counter Supervisor role. Power Up to Trade+ Want to power up your career? A 12-15 month programme that gives you a Trade Supplier Apprenticeship at level 2. This is a blend of practical and online learning, this programme provides the tools and knowledge you need to become a Trade+ Sales Supervisor. Trade Up to Branch Manager Over 15 months, you'll undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you'll have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team. Learning for Life At Screwfix, we believe that opportunity should always be open to all. So whatever business level you're at, you can learn wider life skills to help you succeed in areas outside of work. We've also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families both. 01 / 03 "You get a different range of tasks every day. One day doing delivery, the next serving customers." "You get a different range of tasks every day. One day doing delivery, the next serving customers." Joshy Phillips Service Assistant "My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." "My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." Thiago Trade Counter Assistant "The supervisor position is a really good opportunity to learn and progress" Be yourself at Screwfix We all do better when we're celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, 'Us' is comprised and led by true Ambassadors for Diversity & Inclusion. It's an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves. Applying online is simple. Fill in some basic details and upload your most recent CV. If you're applying for a S.A. you'll also need to complete a Situational Judgement Test. Interview Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you've applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team. Offer If we think we're a good match, we'll make you an official offer. Once you've accepted and we've completed the pre-employment checks, you'll receive your shiny new contract. Retail Assistant Retail Assistant
CGI
Senior AI Specialist
CGI
Senior AI Specialist Position Description At CGI, we are shaping the future of responsible, scalable AI, helping organisations unlock measurable value, transform decision-making, and reimagine customer experiences. As an AI Specialist within our AI Practice, you will play a pivotal role in designing and delivering innovative AI solutions that solve complex business challenges across industries. Working at the heart of our UK & Australia business, you will turn emerging technologies into practical, high-impact outcomes, guiding clients from strategy through to deployment. Here, you will take ownership of meaningful work, apply creative thinking to real-world problems, and be supported by a collaborative community committed to delivering secure, ethical, and forward-thinking AI solutions. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will lead the design and delivery of end-to-end AI solutions that address complex business challenges and deliver measurable outcomes. You will work closely with clients and cross-functional teams to identify opportunities, shape AI strategies, and translate requirements into scalable, ethical, and secure solutions. From proof of concept to deployment and optimisation, you will take ownership of the full AI lifecycle, ensuring solutions are robust, compliant, and aligned to industry best practice. You will apply advanced techniques across Machine Learning, Generative AI, Natural Language Processing, Computer Vision, and analytics, while mentoring colleagues and contributing to the growth of our AI Practice. By combining technical expertise with commercial awareness, you will turn AI innovation into tangible business value, supported by a collaborative and forward-thinking community. Key responsibilities: • Deliver end-to-end AI solutions from concept through to deployment and optimisation • Shape AI strategies and roadmaps aligned to client objectives • Design and build ML, NLP, Generative AI and advanced analytics models • Experiment and refine models through structured testing and validation • Ensure ethical, secure, and scalable AI architectures • Translate complex AI outputs into actionable business insights • Mentor colleagues, promoting innovation and knowledge sharing • Stay ahead of emerging AI tools, frameworks, and methodologies Required qualifications to be successful in this role You will bring proven experience delivering AI solutions in a commercial environment, with strong expertise across Machine Learning, NLP, Generative AI, and advanced analytics. You should be confident designing scalable AI architectures, applying software engineering best practices, and communicating complex concepts clearly to technical and non-technical stakeholders. A postgraduate qualification in a relevant field is advantageous but not essential. Essential qualifications: • Proven track record delivering AI or ML solutions in industry • Strong proficiency in Python and leading AI frameworks (e.g., scikit-learn, TensorFlow, PyTorch, LangChain) • Experience with data engineering, MLOps, CI/CD, and containerisation (Docker, Kubernetes) • Knowledge of cloud AI/ML platforms (AWS, Azure, or Google Cloud) • Strong understanding of ethical, secure, and responsible AI principles • Excellent problem-solving and stakeholder communication skills • Proven ability to collaborate across multidisciplinary teams Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Senior AI Specialist Position Description At CGI, we are shaping the future of responsible, scalable AI, helping organisations unlock measurable value, transform decision-making, and reimagine customer experiences. As an AI Specialist within our AI Practice, you will play a pivotal role in designing and delivering innovative AI solutions that solve complex business challenges across industries. Working at the heart of our UK & Australia business, you will turn emerging technologies into practical, high-impact outcomes, guiding clients from strategy through to deployment. Here, you will take ownership of meaningful work, apply creative thinking to real-world problems, and be supported by a collaborative community committed to delivering secure, ethical, and forward-thinking AI solutions. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will lead the design and delivery of end-to-end AI solutions that address complex business challenges and deliver measurable outcomes. You will work closely with clients and cross-functional teams to identify opportunities, shape AI strategies, and translate requirements into scalable, ethical, and secure solutions. From proof of concept to deployment and optimisation, you will take ownership of the full AI lifecycle, ensuring solutions are robust, compliant, and aligned to industry best practice. You will apply advanced techniques across Machine Learning, Generative AI, Natural Language Processing, Computer Vision, and analytics, while mentoring colleagues and contributing to the growth of our AI Practice. By combining technical expertise with commercial awareness, you will turn AI innovation into tangible business value, supported by a collaborative and forward-thinking community. Key responsibilities: • Deliver end-to-end AI solutions from concept through to deployment and optimisation • Shape AI strategies and roadmaps aligned to client objectives • Design and build ML, NLP, Generative AI and advanced analytics models • Experiment and refine models through structured testing and validation • Ensure ethical, secure, and scalable AI architectures • Translate complex AI outputs into actionable business insights • Mentor colleagues, promoting innovation and knowledge sharing • Stay ahead of emerging AI tools, frameworks, and methodologies Required qualifications to be successful in this role You will bring proven experience delivering AI solutions in a commercial environment, with strong expertise across Machine Learning, NLP, Generative AI, and advanced analytics. You should be confident designing scalable AI architectures, applying software engineering best practices, and communicating complex concepts clearly to technical and non-technical stakeholders. A postgraduate qualification in a relevant field is advantageous but not essential. Essential qualifications: • Proven track record delivering AI or ML solutions in industry • Strong proficiency in Python and leading AI frameworks (e.g., scikit-learn, TensorFlow, PyTorch, LangChain) • Experience with data engineering, MLOps, CI/CD, and containerisation (Docker, Kubernetes) • Knowledge of cloud AI/ML platforms (AWS, Azure, or Google Cloud) • Strong understanding of ethical, secure, and responsible AI principles • Excellent problem-solving and stakeholder communication skills • Proven ability to collaborate across multidisciplinary teams Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Contact Centre Domain Specialist
Experis - ManpowerGroup
Vacancy job title: Contact Centre Domain Specialist Start Date: ASAP End Date/Duration: 6 months initially - 3 months rolling Location: London (hybrid) Job description We're looking for a Contact Centre domain specialist to work alongside a Business Lead to build a strategy pack that tells the narrative of what a future Contact Centre should look like for our retail client, focusing on capability shifts, business outcomes, and selected technology strategy considerations. Objectives Create a clear, compelling future-state narrative for a Contact Centre, aligned to measurable business outcomes. Define the capability changes required (people, process, data, operating model, tooling) to realise that future state. Produce an executive-ready strategy pack suitable for senior forums and decision-making (e.g., Strategy/Architecture governance). Key responsibilities Partner with the Business Lead to shape the storyline, problem statement, and "North Star" target state for Contact Centre. Assess current Contact Centre capabilities vs. future needs; identify capability gaps and shifts required to deliver outcomes. Facilitate workshops/interviews with stakeholders to gather input and validate direction (business, operations, digital, data, technology). Define business outcomes and success measures (e.g., customer experience, cost-to-serve, agent productivity, quality, resilience). Provide "just enough" technology strategy considerations to make the future state actionable (e.g., platform patterns, data/AI opportunities, integration/knowledge, vendor considerations) without turning this into a solution design. Produce structured content that is consistent with existing strategy packs (context, scope, outcomes, dependencies, risks, next steps). Deliverables Future Contact Centre narrative (where we are, why change, what "good" looks like, how we get there). Capability model / capability shifts (current vs. target, gaps, priorities). Outcome framework with indicative metrics and measurement approach. Strategic options & recommendations (2-3 options with trade-offs, plus recommended path). Roadmap (high-level) with sequencing, dependencies, and key decisions required. Risks, issues, assumptions, dependencies and proposed mitigations. Executive-ready strategy pack (PowerPoint) and supporting notes (Word) if needed. Required experience Deep expertise in Contact Centre operations and transformation (e.g., omni-channel service, workforce management, quality, knowledge, case management, customer journeys). Proven track record producing strategy packs / target state narratives for senior stakeholders. Strong capability-based thinking: linking capability shifts business outcomes. Comfortable working in ambiguous, fast-moving environments and shaping structure from scratch. Desired skills / knowledge Business architecture (capability mapping, value streams, operating model design). Working knowledge of Contact Centre technology landscape (e.g., CCaaS (Contact Centre as a Service), CRM (Customer Relationship Management), knowledge management, analytics, automation, AI-assisted service) to inform strategy considerations. Stakeholder management and facilitation (workshops, interviews, synthesis). Strong writing and storyboarding skills (executive narrative, crisp slides). Bringing industry wide experience and trends for Contact Centres. Ways of working / reporting Contractor will work day-to-day with a nominated Business Lead, collaborating with relevant product/technology stakeholders as needed. Output-oriented engagement: emphasis on producing an agreed strategy pack and decision-ready narrative. What we'll assess Evidence of Contact Centre strategy delivery (examples of packs, artefacts, or programmes shaped). Ability to link capability changes to measurable outcomes. Structured thinking: scope, dependencies, risks, sequencing. Executive communication and storytelling quality.
Apr 14, 2026
Full time
Vacancy job title: Contact Centre Domain Specialist Start Date: ASAP End Date/Duration: 6 months initially - 3 months rolling Location: London (hybrid) Job description We're looking for a Contact Centre domain specialist to work alongside a Business Lead to build a strategy pack that tells the narrative of what a future Contact Centre should look like for our retail client, focusing on capability shifts, business outcomes, and selected technology strategy considerations. Objectives Create a clear, compelling future-state narrative for a Contact Centre, aligned to measurable business outcomes. Define the capability changes required (people, process, data, operating model, tooling) to realise that future state. Produce an executive-ready strategy pack suitable for senior forums and decision-making (e.g., Strategy/Architecture governance). Key responsibilities Partner with the Business Lead to shape the storyline, problem statement, and "North Star" target state for Contact Centre. Assess current Contact Centre capabilities vs. future needs; identify capability gaps and shifts required to deliver outcomes. Facilitate workshops/interviews with stakeholders to gather input and validate direction (business, operations, digital, data, technology). Define business outcomes and success measures (e.g., customer experience, cost-to-serve, agent productivity, quality, resilience). Provide "just enough" technology strategy considerations to make the future state actionable (e.g., platform patterns, data/AI opportunities, integration/knowledge, vendor considerations) without turning this into a solution design. Produce structured content that is consistent with existing strategy packs (context, scope, outcomes, dependencies, risks, next steps). Deliverables Future Contact Centre narrative (where we are, why change, what "good" looks like, how we get there). Capability model / capability shifts (current vs. target, gaps, priorities). Outcome framework with indicative metrics and measurement approach. Strategic options & recommendations (2-3 options with trade-offs, plus recommended path). Roadmap (high-level) with sequencing, dependencies, and key decisions required. Risks, issues, assumptions, dependencies and proposed mitigations. Executive-ready strategy pack (PowerPoint) and supporting notes (Word) if needed. Required experience Deep expertise in Contact Centre operations and transformation (e.g., omni-channel service, workforce management, quality, knowledge, case management, customer journeys). Proven track record producing strategy packs / target state narratives for senior stakeholders. Strong capability-based thinking: linking capability shifts business outcomes. Comfortable working in ambiguous, fast-moving environments and shaping structure from scratch. Desired skills / knowledge Business architecture (capability mapping, value streams, operating model design). Working knowledge of Contact Centre technology landscape (e.g., CCaaS (Contact Centre as a Service), CRM (Customer Relationship Management), knowledge management, analytics, automation, AI-assisted service) to inform strategy considerations. Stakeholder management and facilitation (workshops, interviews, synthesis). Strong writing and storyboarding skills (executive narrative, crisp slides). Bringing industry wide experience and trends for Contact Centres. Ways of working / reporting Contractor will work day-to-day with a nominated Business Lead, collaborating with relevant product/technology stakeholders as needed. Output-oriented engagement: emphasis on producing an agreed strategy pack and decision-ready narrative. What we'll assess Evidence of Contact Centre strategy delivery (examples of packs, artefacts, or programmes shaped). Ability to link capability changes to measurable outcomes. Structured thinking: scope, dependencies, risks, sequencing. Executive communication and storytelling quality.
Customer Service Specialist
Halliburton Energy Services Arbroath, Angus
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties Main contact for customer/location for all Pass Thru Purchase items placed on Plants. Carry out import/export function for collection and delivery of materials and shipping to a global customer based ensuring export compliance laws/procedures are followed. Manage Pass Thru/Purchased orders for all Locations including liaising with Procurement to ensure parts received as required from Vendors. To perform the shipping of goods via SAP process. Exporting goods to customers complying with export control. Contacting freight forwarders to arrange shipments. Monthly customs duty reporting. Upkeep of all mandatory files for audit. Actively participates in the company's Health and Safety Policy. Participates and implements processes that improve Service Quality. Knowledge/Skills Knowledge of shipping processes Experience in continuous improvements Ability to be flexible when required specifically at month end Qualifications Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location Simpson Road,Arbroath,Angus,DD11 2NJ, United Kingdom Requisition Number:207621 Experience Level:Experienced Hire Job Family:Manufacturing & Supply Chain Product Service Line:Supply Chain Mgmt Full Time / Part Time:Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience. Job Segment: Supply Chain, Supply, Procurement, SAP, Operations, Customer Service, Technology
Apr 14, 2026
Full time
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties Main contact for customer/location for all Pass Thru Purchase items placed on Plants. Carry out import/export function for collection and delivery of materials and shipping to a global customer based ensuring export compliance laws/procedures are followed. Manage Pass Thru/Purchased orders for all Locations including liaising with Procurement to ensure parts received as required from Vendors. To perform the shipping of goods via SAP process. Exporting goods to customers complying with export control. Contacting freight forwarders to arrange shipments. Monthly customs duty reporting. Upkeep of all mandatory files for audit. Actively participates in the company's Health and Safety Policy. Participates and implements processes that improve Service Quality. Knowledge/Skills Knowledge of shipping processes Experience in continuous improvements Ability to be flexible when required specifically at month end Qualifications Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location Simpson Road,Arbroath,Angus,DD11 2NJ, United Kingdom Requisition Number:207621 Experience Level:Experienced Hire Job Family:Manufacturing & Supply Chain Product Service Line:Supply Chain Mgmt Full Time / Part Time:Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience. Job Segment: Supply Chain, Supply, Procurement, SAP, Operations, Customer Service, Technology
Superdrug
Senior Business Analyst 12 months FTC
Superdrug Croydon, Surrey
Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Job Purpose : The Senior Business Analyst will take functional design accountability for a suite of applications. Working with business stakeholders to understand their short, medium term andlonger-termbusiness plans the Senior Business Analyst will work with technical specialists to design and scope projects that will meet theshort-, mid- and long-termneeds of the business. The Senior Business Analyst will collaborate with the delivery managers to ensure that work is planned and delivered as expected. The SBA will manage a small number of BAs within the team coaching and guiding the team in BA best practices.Will generate detailed customer focused initiatives, in line with the IT department strategy and will support with execution. Listening to customers and implement new ideas and ways of working, which are designed to improve service considering both Online and Offline.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform. Key Responsibilities: Build strong relationships with key business stakeholders and help translate business need statements into businessrequirements.Taking functional accountability over a business area and providing end-to-end design principles when landing transformation projectsManage the demand and new requests/ requirements into the team to complete high level assessments and work with the business to ensure that backlogs are refined and re-prioritised as neededWork with delivery teams to ensure that delivery teams understand the requirements and priorities accordingly.Help with roadmap planning for your relevant application areaResponsible to drive best practice business analysis, learning from projects and driving continuous improvement with delivery, technical and test teamsLine management of internal IT business analysts including responsibility for setting realistic performance targets and providing informal and formal feedbackPositive attitude towards feedback, uses this to generate initiatives to meet/exceedexpectations, and shares feedback in a meaningful way.Effectively manages their team by playing to strengths and proactively addressing itsopportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Feels empowered to challenge across different career bands and roles. Supporting otherteam members in shaping their work to do so.Manage the capacity and priorities of BA work across the team to ensure timely completion of impact assessments and BA deliverables for projectsPerform the BA activities on critical transformation projects, elicitation, refinement of requirements (functional andnon-functional), process redesign, functional design, documentation and supporting in defect analysis/ managementEnsure traceability from requirements through to test cases/ resultsUnderstand and articulate the commercial value / cost of change relationship to support recommendations and priority decisionsFacilitate business alignment where required on cross functional projectsAssist the business stakeholders in the definition of roll out plans, communication and training and user support plans to effectively land any IT change into the businessCreate and/or review user manuals, procedures, and any related user documentationSupport any third party selection process by providing input regarding the business requirementsSupport the review of any third party contracts ensuring that the needs of the business are metContribute to post-implementation reviews to incorporate learning into future projectsOccasionally undertake project management activities on small, discreet pieces of IT change work Key Stakeholders: InternalHeads of business teamITSenior Leadership TeamStore Systems TeamE-Commerce and corporate systems teamsRetail OperationsCRM teamGroup IT& eLab TechGroup SecurityService and Infrastructure teamExternal3rdParty Service Providersas needed Key Health and Safety Responsibilities: Your duties as an employee are to: take reasonable care of the health and safety of yourself and of others who may be affected by what you do or do not do atwork.cooperate with the employer on health and safetymatters.not misuse any equipment that is provided for safety purposes (e.g. fire extinguishers or safety goggles);follow instructions from the employer on health and safety matters and attend relevant health and safetytraining.report hazards and defects observed in the workplace; andreport any accident, injury or near miss in the workplaceproactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.use data and insights to challenges the status quo to keep us ahead of the competition.use data to inform and generate new ideas and make decisions to improve on futureplans. Person Specification: 5+ years of experience in a business analysis role with full end to end experience of the developmentlifecycle.Experience within retail either in a technology or a business roleTech-savvy, understanding of data structures such as JSON, XMLExperience in working within the retailenvironment.Ability to work on their owninitiative.Ability to be adaptable and flexible while responding to deadlines and workflowfluctuations.Attention to detail, strong work ethic, and confidence to cont
Apr 14, 2026
Contractor
Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Job Purpose : The Senior Business Analyst will take functional design accountability for a suite of applications. Working with business stakeholders to understand their short, medium term andlonger-termbusiness plans the Senior Business Analyst will work with technical specialists to design and scope projects that will meet theshort-, mid- and long-termneeds of the business. The Senior Business Analyst will collaborate with the delivery managers to ensure that work is planned and delivered as expected. The SBA will manage a small number of BAs within the team coaching and guiding the team in BA best practices.Will generate detailed customer focused initiatives, in line with the IT department strategy and will support with execution. Listening to customers and implement new ideas and ways of working, which are designed to improve service considering both Online and Offline.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform. Key Responsibilities: Build strong relationships with key business stakeholders and help translate business need statements into businessrequirements.Taking functional accountability over a business area and providing end-to-end design principles when landing transformation projectsManage the demand and new requests/ requirements into the team to complete high level assessments and work with the business to ensure that backlogs are refined and re-prioritised as neededWork with delivery teams to ensure that delivery teams understand the requirements and priorities accordingly.Help with roadmap planning for your relevant application areaResponsible to drive best practice business analysis, learning from projects and driving continuous improvement with delivery, technical and test teamsLine management of internal IT business analysts including responsibility for setting realistic performance targets and providing informal and formal feedbackPositive attitude towards feedback, uses this to generate initiatives to meet/exceedexpectations, and shares feedback in a meaningful way.Effectively manages their team by playing to strengths and proactively addressing itsopportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Feels empowered to challenge across different career bands and roles. Supporting otherteam members in shaping their work to do so.Manage the capacity and priorities of BA work across the team to ensure timely completion of impact assessments and BA deliverables for projectsPerform the BA activities on critical transformation projects, elicitation, refinement of requirements (functional andnon-functional), process redesign, functional design, documentation and supporting in defect analysis/ managementEnsure traceability from requirements through to test cases/ resultsUnderstand and articulate the commercial value / cost of change relationship to support recommendations and priority decisionsFacilitate business alignment where required on cross functional projectsAssist the business stakeholders in the definition of roll out plans, communication and training and user support plans to effectively land any IT change into the businessCreate and/or review user manuals, procedures, and any related user documentationSupport any third party selection process by providing input regarding the business requirementsSupport the review of any third party contracts ensuring that the needs of the business are metContribute to post-implementation reviews to incorporate learning into future projectsOccasionally undertake project management activities on small, discreet pieces of IT change work Key Stakeholders: InternalHeads of business teamITSenior Leadership TeamStore Systems TeamE-Commerce and corporate systems teamsRetail OperationsCRM teamGroup IT& eLab TechGroup SecurityService and Infrastructure teamExternal3rdParty Service Providersas needed Key Health and Safety Responsibilities: Your duties as an employee are to: take reasonable care of the health and safety of yourself and of others who may be affected by what you do or do not do atwork.cooperate with the employer on health and safetymatters.not misuse any equipment that is provided for safety purposes (e.g. fire extinguishers or safety goggles);follow instructions from the employer on health and safety matters and attend relevant health and safetytraining.report hazards and defects observed in the workplace; andreport any accident, injury or near miss in the workplaceproactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.use data and insights to challenges the status quo to keep us ahead of the competition.use data to inform and generate new ideas and make decisions to improve on futureplans. Person Specification: 5+ years of experience in a business analysis role with full end to end experience of the developmentlifecycle.Experience within retail either in a technology or a business roleTech-savvy, understanding of data structures such as JSON, XMLExperience in working within the retailenvironment.Ability to work on their owninitiative.Ability to be adaptable and flexible while responding to deadlines and workflowfluctuations.Attention to detail, strong work ethic, and confidence to cont
Yolk Recruitment Ltd
1st Line Customer Support
Yolk Recruitment Ltd Bristol, Somerset
1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products for over 20 years. The company works with a wide range of organisations across the public and regulated sectors, providing configurable software solutions.They are a growing, close-knit team with a strong focus on customer experience, collaboration and continuous improvement. The environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. The Role This is a blended 1st Line Customer Support position combining front-line application support with customer training and documentation. You will support customers day-to-day while also helping them get the most value from the software through clear guidance, training materials and user education. You will join an experienced support team and go through a structured onboarding process, including regular check-ins during probation. Product knowledge is taught, so the focus is on attitude, communication skills and a solid grounding in software support. What You'll Do: Provide 1st line application support via phone, MS Teams, email and a support portal Investigate, reproduce and clearly document software issues for escalation Work closely with second line support and development teams Create and maintain user guides, manuals, FAQs and training materials Deliver customer training sessions, both remote and occasional onsite Manage user access, licences and support portal accounts Contribute to knowledge base content used for customer self-service and AI search Follow ISO-aligned processes and internal support standards Participate in a paid on-call rota (minimum two slots per week) What You'll Bring: 1-2 years' experience in IT, software or application support Strong verbal and written communication skills Confidence explaining technical issues to non-technical users Good documentation skills and attention to detail An interest in training, presenting or customer education Comfortable working in an office-led, collaborative team Eligibility to work in the UK and an A Level in a STEM subject Why You Should Apply: Not a call-centre role. You'll have ownership, variety and customer interaction Exposure to training delivery alongside technical support Structured onboarding and support to build product knowledge Hybrid working with a stable, long-term employer Clear progression into senior support, training or specialist roles Competitive benefits including private healthcare after probation Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Apr 14, 2026
Full time
1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products for over 20 years. The company works with a wide range of organisations across the public and regulated sectors, providing configurable software solutions.They are a growing, close-knit team with a strong focus on customer experience, collaboration and continuous improvement. The environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. The Role This is a blended 1st Line Customer Support position combining front-line application support with customer training and documentation. You will support customers day-to-day while also helping them get the most value from the software through clear guidance, training materials and user education. You will join an experienced support team and go through a structured onboarding process, including regular check-ins during probation. Product knowledge is taught, so the focus is on attitude, communication skills and a solid grounding in software support. What You'll Do: Provide 1st line application support via phone, MS Teams, email and a support portal Investigate, reproduce and clearly document software issues for escalation Work closely with second line support and development teams Create and maintain user guides, manuals, FAQs and training materials Deliver customer training sessions, both remote and occasional onsite Manage user access, licences and support portal accounts Contribute to knowledge base content used for customer self-service and AI search Follow ISO-aligned processes and internal support standards Participate in a paid on-call rota (minimum two slots per week) What You'll Bring: 1-2 years' experience in IT, software or application support Strong verbal and written communication skills Confidence explaining technical issues to non-technical users Good documentation skills and attention to detail An interest in training, presenting or customer education Comfortable working in an office-led, collaborative team Eligibility to work in the UK and an A Level in a STEM subject Why You Should Apply: Not a call-centre role. You'll have ownership, variety and customer interaction Exposure to training delivery alongside technical support Structured onboarding and support to build product knowledge Hybrid working with a stable, long-term employer Clear progression into senior support, training or specialist roles Competitive benefits including private healthcare after probation Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Dennis and Robinson T/A Paula Rosa Manhattan
Customer Support Specialist
Dennis and Robinson T/A Paula Rosa Manhattan Lancing, Sussex
To manage and coordinate all aftersales enquiries from end users (homeowners), delivering a seamless and high-quality customer experience. The role is responsible for driving revenue growth through direct-to-consumer (D2C) engagement, maximising margin on every opportunity, and ensuring complete customer satisfaction from enquiry through to order completion. The role will play a key part in shaping the aftersales and D2C offering, establishing best practices, and driving commercial performance, requiring a proactive and adaptable approach. What you will be doing: Delivering an outstanding customer experience by responding promptly and professionally to all enquiries across phone, email, and web. Supporting customers throughout their buying journey, from first contact to final order, ensuring their needs are clearly understood and met. Guiding customers confidently through virtual and in-person appointments, helping them explore products, design options, and solutions that best fit their goals. Creating and refine kitchen designs and quotations that are accurate, inspiring, and aligned to customer preferences. Processing orders with care and attention to detail, ensuring customers receive a seamless and reliable service. Proactively identifying ways to add value for customers through personalised recommendations, upselling, and cross-selling where appropriate. Collaborating closely with internal teams to resolve queries quickly and ensure a smooth, stress-free experience for every customer. Maintaining high standards of compliance to protect customers and uphold company trust. Building strong, positive relationships with customers and colleagues, reinforcing our reputation for exceptional service. Keeping the aftersales website updated and customer-friendly, ensuring it supports easy navigation and further sales opportunities. Continuously looking for ways to enhance the customer journey and improve how we work. What We're Looking For: We're interested in people who naturally bring: Customer-Centric Communication & Service Excellence Commercial & Sales Acumen Attention to Detail & Operational Accuracy Ability to work in a showroom-based role in Lancing, providing in-person support and guidance to customers. Willingness to work within a retail shift pattern, covering 37.5 hours across 5 days on a 7-day rota. Ideally, previous retail or customer-facing experience, demonstrating comfort in a sales-oriented environment. Ideally, some knowledge of kitchens or home design, though not essential as full training will be provided. Benefits: Commission Scheme 25 days' holiday, rising with length of service (plus 8 bank holidays) SMART Pension Scheme Health Cash Plan to claim back every day healthcare costs Employee Assistance Programme - wellbeing, legal and emotional support Life Assurance - 2 basic salary Holiday purchase scheme (up to 6 weeks total leave) Bike2Work Scheme EV Salary Sacrifice Scheme (after 6 months) Employee discount scheme for kitchens, appliances and staff sales
Apr 14, 2026
Full time
To manage and coordinate all aftersales enquiries from end users (homeowners), delivering a seamless and high-quality customer experience. The role is responsible for driving revenue growth through direct-to-consumer (D2C) engagement, maximising margin on every opportunity, and ensuring complete customer satisfaction from enquiry through to order completion. The role will play a key part in shaping the aftersales and D2C offering, establishing best practices, and driving commercial performance, requiring a proactive and adaptable approach. What you will be doing: Delivering an outstanding customer experience by responding promptly and professionally to all enquiries across phone, email, and web. Supporting customers throughout their buying journey, from first contact to final order, ensuring their needs are clearly understood and met. Guiding customers confidently through virtual and in-person appointments, helping them explore products, design options, and solutions that best fit their goals. Creating and refine kitchen designs and quotations that are accurate, inspiring, and aligned to customer preferences. Processing orders with care and attention to detail, ensuring customers receive a seamless and reliable service. Proactively identifying ways to add value for customers through personalised recommendations, upselling, and cross-selling where appropriate. Collaborating closely with internal teams to resolve queries quickly and ensure a smooth, stress-free experience for every customer. Maintaining high standards of compliance to protect customers and uphold company trust. Building strong, positive relationships with customers and colleagues, reinforcing our reputation for exceptional service. Keeping the aftersales website updated and customer-friendly, ensuring it supports easy navigation and further sales opportunities. Continuously looking for ways to enhance the customer journey and improve how we work. What We're Looking For: We're interested in people who naturally bring: Customer-Centric Communication & Service Excellence Commercial & Sales Acumen Attention to Detail & Operational Accuracy Ability to work in a showroom-based role in Lancing, providing in-person support and guidance to customers. Willingness to work within a retail shift pattern, covering 37.5 hours across 5 days on a 7-day rota. Ideally, previous retail or customer-facing experience, demonstrating comfort in a sales-oriented environment. Ideally, some knowledge of kitchens or home design, though not essential as full training will be provided. Benefits: Commission Scheme 25 days' holiday, rising with length of service (plus 8 bank holidays) SMART Pension Scheme Health Cash Plan to claim back every day healthcare costs Employee Assistance Programme - wellbeing, legal and emotional support Life Assurance - 2 basic salary Holiday purchase scheme (up to 6 weeks total leave) Bike2Work Scheme EV Salary Sacrifice Scheme (after 6 months) Employee discount scheme for kitchens, appliances and staff sales
Nationwide
Part-Time Customer Care Specialist (Multichannel)
Nationwide Basingstoke, Hampshire
A prominent financial institution is seeking a part-time Customer Representative in Basingstoke, UK. You will provide excellent customer service across various channels, including in-person, online, and telephone interactions. The role includes educating customers on digital banking options while being part of a supportive team. The position offers flexibility in working hours, with comprehensive training provided to ensure your success in delivering valuable services to our customers. Join a company that values its community and puts customer needs first.
Apr 14, 2026
Full time
A prominent financial institution is seeking a part-time Customer Representative in Basingstoke, UK. You will provide excellent customer service across various channels, including in-person, online, and telephone interactions. The role includes educating customers on digital banking options while being part of a supportive team. The position offers flexibility in working hours, with comprehensive training provided to ensure your success in delivering valuable services to our customers. Join a company that values its community and puts customer needs first.
Supported Housing Officer
Notting Hill Genesis Group Chelmsford, Essex
# Supported Housing Officer Job Introduction What you'll do As a Supported Housing Officer, you'll be the main housing contact for residents living in supported housing, delivering a person centred service that reflects a wide range of needs and vulnerabilities. Working closely with residents, partners, and colleagues, you'll provide specialist housing management that helps people feel safe, supported, and able to sustain their tenancies. Your role will balance housing management, wellbeing, and safety, always putting residents at the heart of your approach.Please note that this role will be split across three of our supported housing services in Chelmsford, Essex. How you'll do it Support residents to understand and meet their tenancy responsibilities, offering guidance tailored to individual needs. Carry out regular welfare checks, risk assessments, and wellbeing plans to ensure residents are safe and supported. Identify unmet needs and advocate for residents through referrals to appropriate services and partners. Manage complaints and antisocial behaviour in line with policy and work with partner agencies where required. Report and manage repairs in communal areas and residents' homes, liaising with contractors and monitoring quality. Oversee health and safety compliance at scheme level, including fire risk assessment actions and gas safety access. Lead resident engagement through meetings, consultations, and involvement in service planning and improvement. Manage income collection activities, support benefit claims, and promote sustainable rent payment. Support voids and lettings, ensuring homes are prepared and let in line with policy and audit requirements. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.Essential: Numeracy and literacy skills equivalent to NVQ Level 2. A willingness to travel between 3 of our supported housing services in Chelmsford, including holding a full UK driving licence and access to a car. Experience delivering a customer focused service to people with support needs in a social housing or social care setting. Experience in managing a small team.Desirable: A social care or similar qualificationOnce you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salaryNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.For more information on what we do and what makes us different please visit:We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now!Step 2: Successful candidates will be asked to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via a redeployee apply for this role, their application will be considered before any others.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS).NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents (C) OpenStreetMap contributors Supported Housing Officer Salary £30,732 to £34,147 per annum for 35 hours per week. Frequency Annual Job Reference nhg/TP/4451/1836 Contract Type Permanent Working Hours 35 Location Chelmsford, United Kingdom Posted on 1 April, 2026 Closing Date 15 April, 2026 Spread the word
Apr 14, 2026
Full time
# Supported Housing Officer Job Introduction What you'll do As a Supported Housing Officer, you'll be the main housing contact for residents living in supported housing, delivering a person centred service that reflects a wide range of needs and vulnerabilities. Working closely with residents, partners, and colleagues, you'll provide specialist housing management that helps people feel safe, supported, and able to sustain their tenancies. Your role will balance housing management, wellbeing, and safety, always putting residents at the heart of your approach.Please note that this role will be split across three of our supported housing services in Chelmsford, Essex. How you'll do it Support residents to understand and meet their tenancy responsibilities, offering guidance tailored to individual needs. Carry out regular welfare checks, risk assessments, and wellbeing plans to ensure residents are safe and supported. Identify unmet needs and advocate for residents through referrals to appropriate services and partners. Manage complaints and antisocial behaviour in line with policy and work with partner agencies where required. Report and manage repairs in communal areas and residents' homes, liaising with contractors and monitoring quality. Oversee health and safety compliance at scheme level, including fire risk assessment actions and gas safety access. Lead resident engagement through meetings, consultations, and involvement in service planning and improvement. Manage income collection activities, support benefit claims, and promote sustainable rent payment. Support voids and lettings, ensuring homes are prepared and let in line with policy and audit requirements. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.Essential: Numeracy and literacy skills equivalent to NVQ Level 2. A willingness to travel between 3 of our supported housing services in Chelmsford, including holding a full UK driving licence and access to a car. Experience delivering a customer focused service to people with support needs in a social housing or social care setting. Experience in managing a small team.Desirable: A social care or similar qualificationOnce you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salaryNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.For more information on what we do and what makes us different please visit:We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now!Step 2: Successful candidates will be asked to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via a redeployee apply for this role, their application will be considered before any others.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS).NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents (C) OpenStreetMap contributors Supported Housing Officer Salary £30,732 to £34,147 per annum for 35 hours per week. Frequency Annual Job Reference nhg/TP/4451/1836 Contract Type Permanent Working Hours 35 Location Chelmsford, United Kingdom Posted on 1 April, 2026 Closing Date 15 April, 2026 Spread the word
Senior Planner
Career Choices Dewis Gyrfa Ltd Manchester, Lancashire
Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment Energy We operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Company Website: Company Showcase Video: Why join Barhale? As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies. Job security, long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering, mechanical and electrical schemes across some of the UK's largest infrastructure projects and clients Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success Senior Planner The Role As we look to increase our efficiency whilst outperforming against project and customer expectations, we must plan in the most innovative, robust, and accurate fashion. Barhale's civil engineering and infrastructure projects are varied in value, complexity, and duration, from established frameworks to individual bespoke projects and unplanned emergency works. With projects varying from £200k to £10m, you will be essential in driving efficiencies within the scope of work, driving cost efficiency and providing a high standard of planning. This is an opportunity for an experienced planner to join the team and play a key role in the delivery of high-profile projects within the civil engineering sector. Key Responsibilities To ensure that planning standards at both organisation and project level are exceeded across all projects and planning & control procedures are adhered to Assist with the tender, pre-construction, and delivery of a range of opportunities and live projects by collaboratively developing and maintaining robust, detailed project plans Ensure project plans capture the full project scope, resources are considered and loaded as required, and contractual & programme-specific requirements are met Collaboratively develop and establish optimal construction methodologies, logic sequences & work outputs by drafting programmes for review and preparing logistics diagrams Proactively identify opportunities and risks in the plan Monitor the critical path and key milestones, advising the delivery team on any potential changes and leading challenge and mitigation actions Thoroughly develop programmes to demonstrate the impact of change in compliance with the contractual and project-specific requirements Visit sites and attend progress meetings Monitor progress and update short-term plans, progress reports and construction programmes Develop 4D animations of the project plan to aid in the digital rehearsal of the project construction Manage all project reporting requirements, including but not limited to monthly programme submission, weekly lookahead submission, weekly dashboard and volumetric analysis Manage and coordinate all impact demonstration and analysis programmes in line with the NEC contract requirements Review, interrogate and integrate subcontract programmes into the project programme Essential: Advanced (Primavera) P6 experience and knowledge of NEC With previous experience of leading collaborative planning processes, you'll have the ability to interrogate/take information from drawings to implement an efficient planning service for the business Your ability to communicate complex information to a wide range of audiences whilst working in pressurised situations under tight deadlines will be crucial Able to adapt as required to meet project objectives, you will be innovative and supportive of other members of the team to enhance the reputation of the planning team across the business Desireable: Previous experience with Oracle Primavera Cloud (OPC) Experience in working on-site with an understanding of how a project works from inception to completion Degree within Civil Engineering/Construction or equivalent Caring and investing in you Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Continuous service awards Would you like to know more? Please contact our Recruitment team via careersbarhale.co.uk Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 14, 2026
Full time
Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment Energy We operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Company Website: Company Showcase Video: Why join Barhale? As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies. Job security, long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering, mechanical and electrical schemes across some of the UK's largest infrastructure projects and clients Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success Senior Planner The Role As we look to increase our efficiency whilst outperforming against project and customer expectations, we must plan in the most innovative, robust, and accurate fashion. Barhale's civil engineering and infrastructure projects are varied in value, complexity, and duration, from established frameworks to individual bespoke projects and unplanned emergency works. With projects varying from £200k to £10m, you will be essential in driving efficiencies within the scope of work, driving cost efficiency and providing a high standard of planning. This is an opportunity for an experienced planner to join the team and play a key role in the delivery of high-profile projects within the civil engineering sector. Key Responsibilities To ensure that planning standards at both organisation and project level are exceeded across all projects and planning & control procedures are adhered to Assist with the tender, pre-construction, and delivery of a range of opportunities and live projects by collaboratively developing and maintaining robust, detailed project plans Ensure project plans capture the full project scope, resources are considered and loaded as required, and contractual & programme-specific requirements are met Collaboratively develop and establish optimal construction methodologies, logic sequences & work outputs by drafting programmes for review and preparing logistics diagrams Proactively identify opportunities and risks in the plan Monitor the critical path and key milestones, advising the delivery team on any potential changes and leading challenge and mitigation actions Thoroughly develop programmes to demonstrate the impact of change in compliance with the contractual and project-specific requirements Visit sites and attend progress meetings Monitor progress and update short-term plans, progress reports and construction programmes Develop 4D animations of the project plan to aid in the digital rehearsal of the project construction Manage all project reporting requirements, including but not limited to monthly programme submission, weekly lookahead submission, weekly dashboard and volumetric analysis Manage and coordinate all impact demonstration and analysis programmes in line with the NEC contract requirements Review, interrogate and integrate subcontract programmes into the project programme Essential: Advanced (Primavera) P6 experience and knowledge of NEC With previous experience of leading collaborative planning processes, you'll have the ability to interrogate/take information from drawings to implement an efficient planning service for the business Your ability to communicate complex information to a wide range of audiences whilst working in pressurised situations under tight deadlines will be crucial Able to adapt as required to meet project objectives, you will be innovative and supportive of other members of the team to enhance the reputation of the planning team across the business Desireable: Previous experience with Oracle Primavera Cloud (OPC) Experience in working on-site with an understanding of how a project works from inception to completion Degree within Civil Engineering/Construction or equivalent Caring and investing in you Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Continuous service awards Would you like to know more? Please contact our Recruitment team via careersbarhale.co.uk Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Get Staffed Online Recruitment
Account Manager - Fleet Solutions
Get Staffed Online Recruitment Runcorn, Cheshire
Account Manager - Fleet Solutions Our client is a business communications specialist providing a range of products and services designed to save their customers time and money. Established in 2005, they have built up a nationwide customer base and are looking for an Account Manager to join their Fleet team and help grow the business click apply for full job details
Apr 14, 2026
Full time
Account Manager - Fleet Solutions Our client is a business communications specialist providing a range of products and services designed to save their customers time and money. Established in 2005, they have built up a nationwide customer base and are looking for an Account Manager to join their Fleet team and help grow the business click apply for full job details
Maintenance Engineer - Manufacturing £53k - 4on 4 off DAYS
Proactive Technical Limited
Maintenance Engineer Tarleton/ Leyland - Preston area Salary: £53k+ Shifts: 4 on 4 off DAYS only and only 11 hours a day. Sector: Manufacturing / Production Overview On behalf of our client, a leading name in the manufacturing sector, we are recruiting for an experienced Maintenance Engineer. This role offers an excellent opportunity for a hands on engineer to work with a very friendly, supportive company that treats its staff very well, the company has been very successful and is continuing to grow, invest and expanding and in turn will create lots of opportunities for progression and development. Key Responsibilities Perform routine preventive maintenance on manufacturing machinery and equipment, ensuring operational efficiency. Troubleshoot and resolve mechanical/ electrical issues promptly to minimise downtime. Conduct repairs and replacements of faulty components, ensuring optimal performance and reliability of all systems. Work collaboratively with production and engineering teams to improve equipment performance and productivity. Maintain compliance with safety regulations and company standards, fostering a safe and efficient working environment. Ideal Candidate Extensive experience as a Maintenance Engineer in a manufacturing environment Strong engineering background with expertise in mechanical and/ or electrical Proven ability to troubleshoot, diagnose, and repair complex industrial machinery. Strong problem solving skills, with a hands on, proactive approach to maintenance tasks. Ability to thrive under pressure in a fast paced environment, managing multiple projects simultaneously. Excellent communication skills and a collaborative, team oriented approach. Opportunity This is an exciting opportunity for a driven and capable Maintenance Engineer to join a well established manufacturer with a strong reputation for quality and innovation. The role offers stability, career progression, and the chance to make a real impact on the performance and reliability of key production assets. Keywords / Tags Maintenance Engineer, FMCG Jobs, Manufacturing Jobs, Reliability Engineering, Maintenance Technician, Preventive Maintenance Application Process If you have the above skills and wish to be considered for this Maintenance Engineer position or find out more details, please contact Simon on or submit your CV to or simply click apply below. Lead Maintenance Engineer is commutable from Preston, Blackpool, Southport, Chorley, Leyland, Wigan, Ormskirk, Blackburn, Lancaster, Lytham St Annes, Fleetwood, Accrington, Rufford, and other parts of Lancashire and Greater Manchester. Why work with Proactive? Proactive Global are an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist opportunities in the marketplace, with the biggest companies in the sector. Follow us on LinkedIn and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Apr 14, 2026
Full time
Maintenance Engineer Tarleton/ Leyland - Preston area Salary: £53k+ Shifts: 4 on 4 off DAYS only and only 11 hours a day. Sector: Manufacturing / Production Overview On behalf of our client, a leading name in the manufacturing sector, we are recruiting for an experienced Maintenance Engineer. This role offers an excellent opportunity for a hands on engineer to work with a very friendly, supportive company that treats its staff very well, the company has been very successful and is continuing to grow, invest and expanding and in turn will create lots of opportunities for progression and development. Key Responsibilities Perform routine preventive maintenance on manufacturing machinery and equipment, ensuring operational efficiency. Troubleshoot and resolve mechanical/ electrical issues promptly to minimise downtime. Conduct repairs and replacements of faulty components, ensuring optimal performance and reliability of all systems. Work collaboratively with production and engineering teams to improve equipment performance and productivity. Maintain compliance with safety regulations and company standards, fostering a safe and efficient working environment. Ideal Candidate Extensive experience as a Maintenance Engineer in a manufacturing environment Strong engineering background with expertise in mechanical and/ or electrical Proven ability to troubleshoot, diagnose, and repair complex industrial machinery. Strong problem solving skills, with a hands on, proactive approach to maintenance tasks. Ability to thrive under pressure in a fast paced environment, managing multiple projects simultaneously. Excellent communication skills and a collaborative, team oriented approach. Opportunity This is an exciting opportunity for a driven and capable Maintenance Engineer to join a well established manufacturer with a strong reputation for quality and innovation. The role offers stability, career progression, and the chance to make a real impact on the performance and reliability of key production assets. Keywords / Tags Maintenance Engineer, FMCG Jobs, Manufacturing Jobs, Reliability Engineering, Maintenance Technician, Preventive Maintenance Application Process If you have the above skills and wish to be considered for this Maintenance Engineer position or find out more details, please contact Simon on or submit your CV to or simply click apply below. Lead Maintenance Engineer is commutable from Preston, Blackpool, Southport, Chorley, Leyland, Wigan, Ormskirk, Blackburn, Lancaster, Lytham St Annes, Fleetwood, Accrington, Rufford, and other parts of Lancashire and Greater Manchester. Why work with Proactive? Proactive Global are an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist opportunities in the marketplace, with the biggest companies in the sector. Follow us on LinkedIn and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Automotive Apprentice Trainer
Robert Bosch Group Doncaster, Yorkshire
Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve the lives of people across the world. Welcome to Bosch. The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide - 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland. Job Description Key Responsibilities Delivery of apprenticeship curriculum and content using blended methodologies to meet the requirements of specialist areas. Development and delivery of any associated apprenticeship content such as employer engagement support material Plan and conduct electronic and training centre delivery sessions in line with delivery calendar, including all preparatory activity and resource management Drive and maintain the high levels of personal performance to support and motivate apprentice development of knowledge, skills and behaviours in line with progress targets and programme quality metrics Work closely with our residential accommodation partners and conduct hotel visits and attend welcome meetings Ensure that wellbeing and safeguarding of every apprentice is considered, maintained, documented and escalated if required. Accurately monitor and update Individual Learning Plans, assessment plans, block reports and other required documentation and systems. Facilitate / conduct the delivery of Bosch gateway assessments and End Point Assessments. Monitor and ensure progression of your own Continual Professional Development Establish and maintain effective and motivational relationships with all stakeholders Adherence to regulatory and Bosch requirements whilst upholding the highest levels of customer satisfaction Participate in apprentice "at-risk" meetings with team and colleagues to coordinate early successful interventions and address identified issues. Ensure all apprentice tracking and documentation (paper and electronic systems) is accurate and up to date Accurately monitor, track, document and communicate apprentice progress to all stakeholders Make prompt interventions, and develop solutions with apprentices and employers where apprentice progress does not meet targets. Assist with the apprentice recruitment process in order to create and fill vacancies Undertake sign-ups and induction of new apprentices and employers Qualifications Knowledgeand Skills: The job holder will hold the following knowledge and skills Be a key team player with a positive solution based approach and attitude The ability to enforce actions within the scope of responsibility with an inclusive but assertive style Experience and relevant qualifications in associated vocational areas. Functional Skills Level 2 standard of education in English and Mathematics. Training and Assessor qualifications (or willing to work towards / develop their knowledge and skills). IT literate with skills to develop and maintain documents and records in online systems Ability to work with all stakeholders as directed, to develop and maintain training and quality accreditations for the business. Additional Information On offer is a competitive salary and pension contributions. With a great package of benefits including but not limited to: Minimum 25 days holiday excluding Bank Holidays (pro rata basis), rising to 28 days with 5 years length of service. Cycle to Work Scheme Simply Health Scheme Supportive family friendly working policy Flexible working opportunities Recommend a Friend scheme Access to discounts on retailers, restaurants, holidays and much more Employee Assistance Programme Access to 'BeFit' wellbeing initiatives Free on-site parking We will also provide opportunities for personal and professional development including ongoing upskilling training and development opportunities. Role is an on-site position at our Doncaster training centre with occasional travel to Denham. Job Location
Apr 14, 2026
Full time
Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve the lives of people across the world. Welcome to Bosch. The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide - 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland. Job Description Key Responsibilities Delivery of apprenticeship curriculum and content using blended methodologies to meet the requirements of specialist areas. Development and delivery of any associated apprenticeship content such as employer engagement support material Plan and conduct electronic and training centre delivery sessions in line with delivery calendar, including all preparatory activity and resource management Drive and maintain the high levels of personal performance to support and motivate apprentice development of knowledge, skills and behaviours in line with progress targets and programme quality metrics Work closely with our residential accommodation partners and conduct hotel visits and attend welcome meetings Ensure that wellbeing and safeguarding of every apprentice is considered, maintained, documented and escalated if required. Accurately monitor and update Individual Learning Plans, assessment plans, block reports and other required documentation and systems. Facilitate / conduct the delivery of Bosch gateway assessments and End Point Assessments. Monitor and ensure progression of your own Continual Professional Development Establish and maintain effective and motivational relationships with all stakeholders Adherence to regulatory and Bosch requirements whilst upholding the highest levels of customer satisfaction Participate in apprentice "at-risk" meetings with team and colleagues to coordinate early successful interventions and address identified issues. Ensure all apprentice tracking and documentation (paper and electronic systems) is accurate and up to date Accurately monitor, track, document and communicate apprentice progress to all stakeholders Make prompt interventions, and develop solutions with apprentices and employers where apprentice progress does not meet targets. Assist with the apprentice recruitment process in order to create and fill vacancies Undertake sign-ups and induction of new apprentices and employers Qualifications Knowledgeand Skills: The job holder will hold the following knowledge and skills Be a key team player with a positive solution based approach and attitude The ability to enforce actions within the scope of responsibility with an inclusive but assertive style Experience and relevant qualifications in associated vocational areas. Functional Skills Level 2 standard of education in English and Mathematics. Training and Assessor qualifications (or willing to work towards / develop their knowledge and skills). IT literate with skills to develop and maintain documents and records in online systems Ability to work with all stakeholders as directed, to develop and maintain training and quality accreditations for the business. Additional Information On offer is a competitive salary and pension contributions. With a great package of benefits including but not limited to: Minimum 25 days holiday excluding Bank Holidays (pro rata basis), rising to 28 days with 5 years length of service. Cycle to Work Scheme Simply Health Scheme Supportive family friendly working policy Flexible working opportunities Recommend a Friend scheme Access to discounts on retailers, restaurants, holidays and much more Employee Assistance Programme Access to 'BeFit' wellbeing initiatives Free on-site parking We will also provide opportunities for personal and professional development including ongoing upskilling training and development opportunities. Role is an on-site position at our Doncaster training centre with occasional travel to Denham. Job Location
Cambridge University Press & Assessment
Senior Developer
Cambridge University Press & Assessment Cambridge, Cambridgeshire
Job Title: Senior Developer Salary: £39,200 - £50,900 Location: Cambridge/UK requiring 40-60% of your time on-site in Cambridge (at least 2 days per week in the office) Contract: Permanent and full time (35 hours per week) Join the Exam Technology Organisation as a Senior Developer and build business-critical applications that enable and extend our digital services. You'll work in an agile squad with end-to-end ownership - from solution design through delivery and support - while mentoring others and helping shape engineering best practice. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding. When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak. About the role The Senior Developer helps deliver and evolve our digital products and services by designing, building and supporting complex applications within the Exam Technology Organisation. Working in an agile squad, you'll turn requirements into reliable solutions while mentoring colleagues and championing engineering standards. Design, develop, test and maintain working software for complex enterprise applications. Analyse requirements and produce solution designs (including documentation and delivery estimates) that meet functional and non-functional needs. Provide technical and business support to customers, the helpdesk and colleagues to meet operational requirements and resolve issues. Perform unit and system testing, as well as support wider testing (SIT & UAT) and training activities with relevant stakeholders. Track and report progress against agreed timelines and budget constraints, escalating risks and blockers appropriately. Share knowledge and mentor other developers to improve team effectiveness and promote consistent engineering standards. About you A successful applicant will bring strong software engineering fundamentals, a collaborative mindset and the drive to improve how we deliver and support business-critical services. Programming Languages and Tools: Knowledge and experience in Oracle PL/SQL, Oracle Forms and Reports is essential. Knowledge of Master Data Management and experience in the Informatica IDMC toolset - MDM SaaS, Reference 360, CDI and CAI - are highly desired. Modern software development expertise: Confident designing, coding, testing and maintaining complex applications. Solution design thinking: Able to translate requirements into pragmatic designs, document decisions, estimate effort and explain trade-offs to technical and non-technical stakeholders. Quality and reliability mindset: Takes pride in well-engineered outcomes (clean code, reviews, automated testing where appropriate) and considers operational support from day one. Agile collaboration: Enjoys working in a squad environment, partnering with product owners and other specialists to deliver iteratively and respond to change. Mentoring and knowledge sharing: Motivated to coach others, share learnings and help embed chapter standards and best practices. Analytical problem solving: Methodical approach to diagnosing issues, identifying root causes and implementing sustainable fixes. Security-aware delivery: Understands how software development choices impact security and applies routine secure engineering practices. Continuous learning: Curious about new technologies and motivated to improve ways of working, tools and standards. Desirable Knowledge of Master Data Management and experience in the Informatica IDMC If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 30th April, we will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after the advert closes. As part of the application process, you can expect: Experience level questions asked on Oracle at the point of CV and cover letter The first stage is a virtual interview via MS Teams. You may be given a brief to complete a role-related task, which will need to be returned by email before your interview. The final stage is an in-person interview at our offices in Cambridge, or on Teams if required. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Apr 14, 2026
Full time
Job Title: Senior Developer Salary: £39,200 - £50,900 Location: Cambridge/UK requiring 40-60% of your time on-site in Cambridge (at least 2 days per week in the office) Contract: Permanent and full time (35 hours per week) Join the Exam Technology Organisation as a Senior Developer and build business-critical applications that enable and extend our digital services. You'll work in an agile squad with end-to-end ownership - from solution design through delivery and support - while mentoring others and helping shape engineering best practice. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding. When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak. About the role The Senior Developer helps deliver and evolve our digital products and services by designing, building and supporting complex applications within the Exam Technology Organisation. Working in an agile squad, you'll turn requirements into reliable solutions while mentoring colleagues and championing engineering standards. Design, develop, test and maintain working software for complex enterprise applications. Analyse requirements and produce solution designs (including documentation and delivery estimates) that meet functional and non-functional needs. Provide technical and business support to customers, the helpdesk and colleagues to meet operational requirements and resolve issues. Perform unit and system testing, as well as support wider testing (SIT & UAT) and training activities with relevant stakeholders. Track and report progress against agreed timelines and budget constraints, escalating risks and blockers appropriately. Share knowledge and mentor other developers to improve team effectiveness and promote consistent engineering standards. About you A successful applicant will bring strong software engineering fundamentals, a collaborative mindset and the drive to improve how we deliver and support business-critical services. Programming Languages and Tools: Knowledge and experience in Oracle PL/SQL, Oracle Forms and Reports is essential. Knowledge of Master Data Management and experience in the Informatica IDMC toolset - MDM SaaS, Reference 360, CDI and CAI - are highly desired. Modern software development expertise: Confident designing, coding, testing and maintaining complex applications. Solution design thinking: Able to translate requirements into pragmatic designs, document decisions, estimate effort and explain trade-offs to technical and non-technical stakeholders. Quality and reliability mindset: Takes pride in well-engineered outcomes (clean code, reviews, automated testing where appropriate) and considers operational support from day one. Agile collaboration: Enjoys working in a squad environment, partnering with product owners and other specialists to deliver iteratively and respond to change. Mentoring and knowledge sharing: Motivated to coach others, share learnings and help embed chapter standards and best practices. Analytical problem solving: Methodical approach to diagnosing issues, identifying root causes and implementing sustainable fixes. Security-aware delivery: Understands how software development choices impact security and applies routine secure engineering practices. Continuous learning: Curious about new technologies and motivated to improve ways of working, tools and standards. Desirable Knowledge of Master Data Management and experience in the Informatica IDMC If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 30th April, we will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after the advert closes. As part of the application process, you can expect: Experience level questions asked on Oracle at the point of CV and cover letter The first stage is a virtual interview via MS Teams. You may be given a brief to complete a role-related task, which will need to be returned by email before your interview. The final stage is an in-person interview at our offices in Cambridge, or on Teams if required. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Priority Recruitment
Store Manager
Priority Recruitment Boston, Lincolnshire
Job Title: Store Manager Location: Boston Basic Salary: £32,000 - £36,000 DOE OTE: £43,000+ per annum Shift and schedule: Trading hours are 9 am - 5:30 pm, Monday to Saturday, and 10 am - 4 pm on Sundays. 5 over 7 day working patternPriority Recruitment are pleased to present this exciting opportunity for a Store Leader based in Boston .This opportunity offers complete autonomy, a defined progression path, and the chance to be part of an award-winning sales team. With industry-leading support and a tailored training platform, this role offers plenty of opportunities for personal and professional growth. Our client is a leading telecoms brand, priding themselves on providing some of the most competitive mobile and broadband contracts and deals on the hottest new phones and accessories.Are you an experienced Store Manager or a Retail/Sales Management professional ready to step into a dynamic new role? What's in it for you: Starting salary of between £32,000 - £36,000 per annum , depending on relevant experience. Monthly commission , paid on performance, with an uncapped structure that rewards results. Join an award-winning franchise recognised for excellence within the telecoms industry. Enjoy exclusive staff discounts on phones, plans, and accessories - plus extended perks for friends and family. Access premium accessories at cost price - ideal for tech lovers and savvy savers alike. Regular team incentives, social events, and monthly recognition awards to celebrate wins and keep things fun. More about the role: Welcoming customers into the store and setting the tone for a professional, approachable, and customer-first environment. Leading by example on the shop floor - offering tailored advice on mobile plans, handsets, broadband, and tech accessories based on each customer's needs. Managing day-to-day operations, ensuring the team delivers outstanding service and achieves commercial targets. Coaching and motivating team members to hit KPIs, build product knowledge, and grow confidence in selling and upselling telecom solutions. Overseeing the sales floor - stepping in to support team members, resolve customer queries, and drive performance. Monitoring and maintaining stock levels, processing deliveries, and ensuring all products are merchandised in line with brand standards. Handling transactions, returns, and customer escalations with confidence and care, ensuring every customer leaves satisfied. Taking ownership of store presentation, compliance, and cleanliness, ensuring everything's running smoothly behind the scenes. Reporting on daily/weekly sales figures, identifying areas for improvement, and putting plans in place to boost results. Feeding back insights to area managers and the wider franchise group to help shape promotions, training needs, and operational improvements. Bringing energy, organisation, and initiative, you're the go-to person when things need sorting quickly and effectively. Successful Applicant: Proven background in a telecoms, tech, or customer-focused retail/sales environment. Confident leading from the front - experienced in coaching and motivating teams to smash sales targets. Thrives in fast-paced, target-driven settings where every day brings something new. Strong track record of delivering results, both individually and through others. Hands-on and proactive - just as comfortable rolling up your sleeves on the shop floor as you are reviewing performance. Passionate about tech and telecoms - stays up to date with the latest products, plans, and market trends. Clear, confident communicator who knows how to get the best out of their team and build customer trust. Positive, solutions-focused attitude - driven by hitting goals and creating a brilliant in-store experience. Comfortable working independently and making decisions that benefit the team, the customer, and the business. About Priority Recruitment We are a retail specialist agency, established in 2012 with a unique goal in mind: to create genuinely awesome recruitment experiences with a personal touch.Rated 4.9/5 on Google, we value our staff and go out of our way to ensure they have a positive experience with us and our clients. Whether you're an experienced Store Manager or are ready for the next step in your managerial career, this is an incredible opportunity to become a part of an ambitious and successful brand.Apply now for more details, we'd love to hear from you!
Apr 14, 2026
Full time
Job Title: Store Manager Location: Boston Basic Salary: £32,000 - £36,000 DOE OTE: £43,000+ per annum Shift and schedule: Trading hours are 9 am - 5:30 pm, Monday to Saturday, and 10 am - 4 pm on Sundays. 5 over 7 day working patternPriority Recruitment are pleased to present this exciting opportunity for a Store Leader based in Boston .This opportunity offers complete autonomy, a defined progression path, and the chance to be part of an award-winning sales team. With industry-leading support and a tailored training platform, this role offers plenty of opportunities for personal and professional growth. Our client is a leading telecoms brand, priding themselves on providing some of the most competitive mobile and broadband contracts and deals on the hottest new phones and accessories.Are you an experienced Store Manager or a Retail/Sales Management professional ready to step into a dynamic new role? What's in it for you: Starting salary of between £32,000 - £36,000 per annum , depending on relevant experience. Monthly commission , paid on performance, with an uncapped structure that rewards results. Join an award-winning franchise recognised for excellence within the telecoms industry. Enjoy exclusive staff discounts on phones, plans, and accessories - plus extended perks for friends and family. Access premium accessories at cost price - ideal for tech lovers and savvy savers alike. Regular team incentives, social events, and monthly recognition awards to celebrate wins and keep things fun. More about the role: Welcoming customers into the store and setting the tone for a professional, approachable, and customer-first environment. Leading by example on the shop floor - offering tailored advice on mobile plans, handsets, broadband, and tech accessories based on each customer's needs. Managing day-to-day operations, ensuring the team delivers outstanding service and achieves commercial targets. Coaching and motivating team members to hit KPIs, build product knowledge, and grow confidence in selling and upselling telecom solutions. Overseeing the sales floor - stepping in to support team members, resolve customer queries, and drive performance. Monitoring and maintaining stock levels, processing deliveries, and ensuring all products are merchandised in line with brand standards. Handling transactions, returns, and customer escalations with confidence and care, ensuring every customer leaves satisfied. Taking ownership of store presentation, compliance, and cleanliness, ensuring everything's running smoothly behind the scenes. Reporting on daily/weekly sales figures, identifying areas for improvement, and putting plans in place to boost results. Feeding back insights to area managers and the wider franchise group to help shape promotions, training needs, and operational improvements. Bringing energy, organisation, and initiative, you're the go-to person when things need sorting quickly and effectively. Successful Applicant: Proven background in a telecoms, tech, or customer-focused retail/sales environment. Confident leading from the front - experienced in coaching and motivating teams to smash sales targets. Thrives in fast-paced, target-driven settings where every day brings something new. Strong track record of delivering results, both individually and through others. Hands-on and proactive - just as comfortable rolling up your sleeves on the shop floor as you are reviewing performance. Passionate about tech and telecoms - stays up to date with the latest products, plans, and market trends. Clear, confident communicator who knows how to get the best out of their team and build customer trust. Positive, solutions-focused attitude - driven by hitting goals and creating a brilliant in-store experience. Comfortable working independently and making decisions that benefit the team, the customer, and the business. About Priority Recruitment We are a retail specialist agency, established in 2012 with a unique goal in mind: to create genuinely awesome recruitment experiences with a personal touch.Rated 4.9/5 on Google, we value our staff and go out of our way to ensure they have a positive experience with us and our clients. Whether you're an experienced Store Manager or are ready for the next step in your managerial career, this is an incredible opportunity to become a part of an ambitious and successful brand.Apply now for more details, we'd love to hear from you!
Commis Chef
Burlington Hotel Fort William, Inverness-shire
We currently have an amazing opportunity to join the team as Commis Chef. Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements The ideal person will have some experience of being in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties will include To ensure all food is served to the required Company standard. To aid the Head Chef in implementing new menus. To comply with all regulations as stated in the Company policies. To ensure a high standard of cleanliness is maintained in the kitchen operation. To strive and anticipate customer needs wherever possible and react to these to enhance customer satisfaction. Being Bespoke Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Apr 14, 2026
Full time
We currently have an amazing opportunity to join the team as Commis Chef. Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements The ideal person will have some experience of being in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties will include To ensure all food is served to the required Company standard. To aid the Head Chef in implementing new menus. To comply with all regulations as stated in the Company policies. To ensure a high standard of cleanliness is maintained in the kitchen operation. To strive and anticipate customer needs wherever possible and react to these to enhance customer satisfaction. Being Bespoke Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Starling Bank
Business Development Consultant - Central Eastern Europe - Engine by Starling
Starling Bank
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Apr 14, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
CGI
Sr. Bid Price Modeller
CGI
Sr. Bid Price Modeller Position Description At CGI, you'll play a critical role in securing major public sector programmes that protect communities and deliver services at national scale. As a Bid Price Modeller, you will shape commercially robust, competitive pricing strategies for complex Public Safety opportunities, directly influencing the success of high-value bids. Working alongside experienced solution, commercial and operational leaders, you'll bring clarity, insight and ownership to pricing decisions that balance value for money with sustainable delivery. In a supportive, collaborative environment, you'll be trusted to apply your expertise, innovate with confidence and grow your impact across some of the UK's most significant government procurements. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to either hold, or be eligible to undergo UK Security Clearance. This is a hybrid role with remote working and occasional travel to CGI or client sites as required. Your future duties and responsibilities In this role, you will take ownership of pricing and commercial modelling for large, complex public sector bids within the Public Safety domain. You will work as a core member of bid teams, shaping pricing strategies that are competitive, compliant and aligned to customer expectations, while supporting informed decision-making throughout the capture and proposal lifecycle. You will collaborate closely with opportunity leaders, solution architects and commercial specialists, applying structured methodologies and financial insight to deliver accurate, defensible and compelling pricing submissions under tight deadlines. Key responsibilities include: - Develop & validate pricing models for complex public sector bids to maximise price scoring - Shape & refine pricing strategies in collaboration with bid, solution and commercial teams - Analyse & model cost drivers, risks and assumptions to support robust commercial decisions - Present & justify pricing approaches to internal stakeholders for governance approval - Apply & adapt value-based pricing models (Fixed, T&M, variable) to deliver value for money - Contribute & improve Price to Win modelling from capture through to proposal submission - Maintain awareness of government procurement frameworks, regulations and market trends Required qualifications to be successful in this role To be successful, you will bring strong experience in public sector pricing and bid modelling, combined with commercial insight and a disciplined, analytical approach. You will be confident working in fast-paced bid environments, collaborating with senior stakeholders and taking accountability for the quality and integrity of pricing outputs. You should have: - Proven experience building and managing pricing models for large-scale UK public sector tenders - Practical experience applying Shipley methodology, including Price to Win modelling - Strong financial modelling, cost estimation and scenario analysis capability - Advanced Excel skills and confidence working with complex datasets - Knowledge of UK public procurement processes and government frameworks - Ability to clearly communicate pricing rationale to technical and non-technical audiences Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Sr. Bid Price Modeller Position Description At CGI, you'll play a critical role in securing major public sector programmes that protect communities and deliver services at national scale. As a Bid Price Modeller, you will shape commercially robust, competitive pricing strategies for complex Public Safety opportunities, directly influencing the success of high-value bids. Working alongside experienced solution, commercial and operational leaders, you'll bring clarity, insight and ownership to pricing decisions that balance value for money with sustainable delivery. In a supportive, collaborative environment, you'll be trusted to apply your expertise, innovate with confidence and grow your impact across some of the UK's most significant government procurements. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to either hold, or be eligible to undergo UK Security Clearance. This is a hybrid role with remote working and occasional travel to CGI or client sites as required. Your future duties and responsibilities In this role, you will take ownership of pricing and commercial modelling for large, complex public sector bids within the Public Safety domain. You will work as a core member of bid teams, shaping pricing strategies that are competitive, compliant and aligned to customer expectations, while supporting informed decision-making throughout the capture and proposal lifecycle. You will collaborate closely with opportunity leaders, solution architects and commercial specialists, applying structured methodologies and financial insight to deliver accurate, defensible and compelling pricing submissions under tight deadlines. Key responsibilities include: - Develop & validate pricing models for complex public sector bids to maximise price scoring - Shape & refine pricing strategies in collaboration with bid, solution and commercial teams - Analyse & model cost drivers, risks and assumptions to support robust commercial decisions - Present & justify pricing approaches to internal stakeholders for governance approval - Apply & adapt value-based pricing models (Fixed, T&M, variable) to deliver value for money - Contribute & improve Price to Win modelling from capture through to proposal submission - Maintain awareness of government procurement frameworks, regulations and market trends Required qualifications to be successful in this role To be successful, you will bring strong experience in public sector pricing and bid modelling, combined with commercial insight and a disciplined, analytical approach. You will be confident working in fast-paced bid environments, collaborating with senior stakeholders and taking accountability for the quality and integrity of pricing outputs. You should have: - Proven experience building and managing pricing models for large-scale UK public sector tenders - Practical experience applying Shipley methodology, including Price to Win modelling - Strong financial modelling, cost estimation and scenario analysis capability - Advanced Excel skills and confidence working with complex datasets - Knowledge of UK public procurement processes and government frameworks - Ability to clearly communicate pricing rationale to technical and non-technical audiences Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

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