A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 16, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust Business Support Administration Assistant The closing date is 15 March 2026 We have a fantastic opportunity for an experienced administrator to join our Community Respiratory Business Support Team. We are looking for a self motivated professional with excellent organisation and communication skills, who will provide business support to the Community Respiratory Team. You will be required to format documents using Word, PowerPoint and Excel, update databases, take minutes for team meetings and perform a range of other general administration duties. In this role you will provide administrative support to ensure smooth running of the service. This will include word processing of all correspondence including letters, agendas, minutes, reports, photocopying, group material which will include spreadsheets and graphs. If this sounds like the role for you then please get in touch today! Main duties of the job Business Support holds responsibility for a range of administrative tasks supporting the delivery of clinical services. Community Specialist Services consists of different clinical services all with Business Support needs to aid the smooth and effective delivery of care. The key purpose of the role is to work as part of the team flexibly supporting different areas of need, delivering a variety of tasks which include, but are not limited to: Appointment booking, Medical Transcription, Minute Taking and Data Entry. The role includes liaising with a variety of different stakeholders and it is imperative for the post holder to have strong interpersonal and communication skills, and high customer service standards. About us Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives. Our mental health services include community based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care. We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support. Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence. Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Person Specification Qualifications Experienced Admin Assistant with RSA II in word processing, or an equivalent qualification. A good standard of education including at least English and Maths at Vocational Level 2 or 5 x GCSE Grade 4/ C or above. To have a good knowledge of Microsoft Office packages including Outlook, Excel and email. NVQ 2 in Business Administration or equivalent qualification. Experience Proven experience of working as an Admin Assistant. Up to date knowledge of Information Governance and how it applies to information and records relating to patients and staff. Ability to use initiative and prioritise. Good team working skills with the ability to work autonomously. Self motivation. Flexibility. Excellent communication, telephone, and interpersonal skills. Being flexible and adaptable at work to meet competing priorities. Ability and experience of juggling several jobs at once and not losing track or accuracy. Knowledge of how to detach oneself from own problems and be supportive of others. Ability to remain cool, calm, and non judgmental in any situation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Hampshire and Isle of Wight Healthcare NHS Foundation Trust Address St.Mary's Community Health Campus (Portsmouth) £24,465 a year. Please note for part time hours the salary will be pro rata. Contract Permanent Working pattern Full time Reference number 348 CSS 10689 Job locations St.Mary's Community Health Campus (Portsmouth)
Mar 16, 2026
Full time
Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust Business Support Administration Assistant The closing date is 15 March 2026 We have a fantastic opportunity for an experienced administrator to join our Community Respiratory Business Support Team. We are looking for a self motivated professional with excellent organisation and communication skills, who will provide business support to the Community Respiratory Team. You will be required to format documents using Word, PowerPoint and Excel, update databases, take minutes for team meetings and perform a range of other general administration duties. In this role you will provide administrative support to ensure smooth running of the service. This will include word processing of all correspondence including letters, agendas, minutes, reports, photocopying, group material which will include spreadsheets and graphs. If this sounds like the role for you then please get in touch today! Main duties of the job Business Support holds responsibility for a range of administrative tasks supporting the delivery of clinical services. Community Specialist Services consists of different clinical services all with Business Support needs to aid the smooth and effective delivery of care. The key purpose of the role is to work as part of the team flexibly supporting different areas of need, delivering a variety of tasks which include, but are not limited to: Appointment booking, Medical Transcription, Minute Taking and Data Entry. The role includes liaising with a variety of different stakeholders and it is imperative for the post holder to have strong interpersonal and communication skills, and high customer service standards. About us Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives. Our mental health services include community based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care. We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support. Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence. Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Person Specification Qualifications Experienced Admin Assistant with RSA II in word processing, or an equivalent qualification. A good standard of education including at least English and Maths at Vocational Level 2 or 5 x GCSE Grade 4/ C or above. To have a good knowledge of Microsoft Office packages including Outlook, Excel and email. NVQ 2 in Business Administration or equivalent qualification. Experience Proven experience of working as an Admin Assistant. Up to date knowledge of Information Governance and how it applies to information and records relating to patients and staff. Ability to use initiative and prioritise. Good team working skills with the ability to work autonomously. Self motivation. Flexibility. Excellent communication, telephone, and interpersonal skills. Being flexible and adaptable at work to meet competing priorities. Ability and experience of juggling several jobs at once and not losing track or accuracy. Knowledge of how to detach oneself from own problems and be supportive of others. Ability to remain cool, calm, and non judgmental in any situation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Hampshire and Isle of Wight Healthcare NHS Foundation Trust Address St.Mary's Community Health Campus (Portsmouth) £24,465 a year. Please note for part time hours the salary will be pro rata. Contract Permanent Working pattern Full time Reference number 348 CSS 10689 Job locations St.Mary's Community Health Campus (Portsmouth)
Your new company A growing, international professional services organisation with a diverse client portfolio is seeking a Finance Manager to join its London-based team. The business operates across multiple entities and delivers high-quality services to a global customer base. You will be joining a collaborative, forward-thinking environment where continuous improvement and professional development are encouraged. Your new role Your responsibilities will include: Supporting the preparation and consolidation of monthly management accounts and financial reports. Reviewing results, identifying variances and presenting key findings to senior finance stakeholders. Assisting with the monitoring, maintenance and reporting of budgets, forecasts and cashflow. Providing team leadership in partnership with the Financial Controller. Training and developing junior members of the finance team, supporting their progression and performance. Ensuring robust financial controls, processes and project governance are maintained to the highest standards. Working with teams across the business to support efficiency initiatives and process improvement. Ensuring ongoing compliance with local accounting, tax, legal and reporting requirements, including liaison with external advisors. Overseeing best-practice record-keeping and ensuring accurate and up-to-date electronic filing of documentation. What you'll need to succeed ACA/ACCA qualified with post-qualification experience. Multi-currency/entity experience Experience in professional services. Advanced Excel skills and excellent attention to detail. Strong communication and project management abilities. What you'll get in return You will receive a competitive salary and join a dynamic, supportive team with opportunities to contribute to ongoing operational improvements and add value across the organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 16, 2026
Full time
Your new company A growing, international professional services organisation with a diverse client portfolio is seeking a Finance Manager to join its London-based team. The business operates across multiple entities and delivers high-quality services to a global customer base. You will be joining a collaborative, forward-thinking environment where continuous improvement and professional development are encouraged. Your new role Your responsibilities will include: Supporting the preparation and consolidation of monthly management accounts and financial reports. Reviewing results, identifying variances and presenting key findings to senior finance stakeholders. Assisting with the monitoring, maintenance and reporting of budgets, forecasts and cashflow. Providing team leadership in partnership with the Financial Controller. Training and developing junior members of the finance team, supporting their progression and performance. Ensuring robust financial controls, processes and project governance are maintained to the highest standards. Working with teams across the business to support efficiency initiatives and process improvement. Ensuring ongoing compliance with local accounting, tax, legal and reporting requirements, including liaison with external advisors. Overseeing best-practice record-keeping and ensuring accurate and up-to-date electronic filing of documentation. What you'll need to succeed ACA/ACCA qualified with post-qualification experience. Multi-currency/entity experience Experience in professional services. Advanced Excel skills and excellent attention to detail. Strong communication and project management abilities. What you'll get in return You will receive a competitive salary and join a dynamic, supportive team with opportunities to contribute to ongoing operational improvements and add value across the organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 16, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
A service management organization is seeking a Repairs and Maintenance Support Officer to coordinate repair requests and provide excellent customer service. The successful candidate will act as the first point of contact for tenants, ensuring repairs are logged accurately and managed efficiently. Responsibilities include supporting contractor performance, maintaining compliance records, and contributing to continuous improvements in service delivery. This full-time temporary role offers an opportunity to work closely with a dedicated team in a supportive environment.
Mar 16, 2026
Full time
A service management organization is seeking a Repairs and Maintenance Support Officer to coordinate repair requests and provide excellent customer service. The successful candidate will act as the first point of contact for tenants, ensuring repairs are logged accurately and managed efficiently. Responsibilities include supporting contractor performance, maintaining compliance records, and contributing to continuous improvements in service delivery. This full-time temporary role offers an opportunity to work closely with a dedicated team in a supportive environment.
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 16, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 16, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Single Point of Access Call Handler Team Administrator The closing date is 18 March 2026 Team members for the Single Point of Access service support the District Nursing and unplanned community response team, providing a mixture of call handling and administrative duties for the Community Response Team, District Nursing, Carepoint, Virtual Ward, and Two Hour Urgent Care Response services. Based in the offices at CBX a standard shift will be a mix of duties depending upon the work needing support. Staff will use a variety of systems including Avaya and Liberty phone systems and IT systems such as PAS, SystmOne, Nerve centre, Outlook and Microsoft Office. We are looking to recruit a diverse and flexible team with good people skills and ability to deal with customers over the phone. Team members need to be able to follow processes and work cooperatively within a team. This service currently works 7 days a week 7am - 11pm working various shift patterns covering days, evenings, weekends and bank holidays. Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received. Main duties of the job To act as a first point of contact for service users, health professionals and other organisations wishing to access the service. To support the team in the day to day running and maintenance of the Urgent Care Response Team by providing a high quality comprehensive secretarial and administrative support. About us We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England. Job responsibilities Call handling and admin support. Regularly have contact with visitors and the wider general public and be able to communicate in the most appropriate format the remit of the service. The post holder will demonstrate excellent interpersonal skills to facilitate cross boundary working and relationships ensuring consistent information is provided across the client pathway. Qualifications Good typing skills to RSA III/ECDL standard or equivalent experience. Good standard of general education Experience & Knowledge Previous NHS experience Experience of working with service user of health/social care services with direct client contact Experience of providing secretarial support using Microsoft Word, Publisher, Excel, Access, and PowerPoint to create service documentation and any other system or equipment as appropriate Relevant experience as an administrator or secretary Experience of Minute taking and general administration of meetings Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Northumbria Healthcare NHS Foundation Trust
Mar 16, 2026
Full time
Single Point of Access Call Handler Team Administrator The closing date is 18 March 2026 Team members for the Single Point of Access service support the District Nursing and unplanned community response team, providing a mixture of call handling and administrative duties for the Community Response Team, District Nursing, Carepoint, Virtual Ward, and Two Hour Urgent Care Response services. Based in the offices at CBX a standard shift will be a mix of duties depending upon the work needing support. Staff will use a variety of systems including Avaya and Liberty phone systems and IT systems such as PAS, SystmOne, Nerve centre, Outlook and Microsoft Office. We are looking to recruit a diverse and flexible team with good people skills and ability to deal with customers over the phone. Team members need to be able to follow processes and work cooperatively within a team. This service currently works 7 days a week 7am - 11pm working various shift patterns covering days, evenings, weekends and bank holidays. Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received. Main duties of the job To act as a first point of contact for service users, health professionals and other organisations wishing to access the service. To support the team in the day to day running and maintenance of the Urgent Care Response Team by providing a high quality comprehensive secretarial and administrative support. About us We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England. Job responsibilities Call handling and admin support. Regularly have contact with visitors and the wider general public and be able to communicate in the most appropriate format the remit of the service. The post holder will demonstrate excellent interpersonal skills to facilitate cross boundary working and relationships ensuring consistent information is provided across the client pathway. Qualifications Good typing skills to RSA III/ECDL standard or equivalent experience. Good standard of general education Experience & Knowledge Previous NHS experience Experience of working with service user of health/social care services with direct client contact Experience of providing secretarial support using Microsoft Word, Publisher, Excel, Access, and PowerPoint to create service documentation and any other system or equipment as appropriate Relevant experience as an administrator or secretary Experience of Minute taking and general administration of meetings Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Northumbria Healthcare NHS Foundation Trust
Part home part office based after initial training Clark James Specialist Insurance Recruitment would like to work with you if you are looking for a really beneficial career move within Motor Claims. We are working with an exciting and forward thinking business who are rapidly expanding with great training and progression opportunities, they are looking for Motor Claims Handlers with Third Party and/or Property Damage experience. (TPPD) They currently have openings ideally suited to a candidate with a good level of Motor Claims experience ideally including good experience of either Personal Injury, Third Party / Property Damage Claims or Credit Hire. Generous salary will topped up with a bonus to improve your salary package as well as great working environment in a company who pride themselves on training, developing and promoting from within. Responsibilities Managing claims caseload, in accordance with the company claims philosophy, claims handling procedures and service levels. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits Ensuring compliance with all regulatory requirements (including "treating customers fairly" principles). Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation. Developing and maintaining effective relationships with colleagues and business partners. Undertaking general claims tasks, as required Clark James are renowned for having your best interest at heart and will help and advise you not put pressure on you! We have a great relationship with this client to enable your CV to reach the top of the pile!
Mar 16, 2026
Full time
Part home part office based after initial training Clark James Specialist Insurance Recruitment would like to work with you if you are looking for a really beneficial career move within Motor Claims. We are working with an exciting and forward thinking business who are rapidly expanding with great training and progression opportunities, they are looking for Motor Claims Handlers with Third Party and/or Property Damage experience. (TPPD) They currently have openings ideally suited to a candidate with a good level of Motor Claims experience ideally including good experience of either Personal Injury, Third Party / Property Damage Claims or Credit Hire. Generous salary will topped up with a bonus to improve your salary package as well as great working environment in a company who pride themselves on training, developing and promoting from within. Responsibilities Managing claims caseload, in accordance with the company claims philosophy, claims handling procedures and service levels. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits Ensuring compliance with all regulatory requirements (including "treating customers fairly" principles). Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation. Developing and maintaining effective relationships with colleagues and business partners. Undertaking general claims tasks, as required Clark James are renowned for having your best interest at heart and will help and advise you not put pressure on you! We have a great relationship with this client to enable your CV to reach the top of the pile!
We are partnering with a well-established and growing specialist insurance provider that has built a strong reputation for exceptional customer service, professional development, and long-term career opportunities. Operating across a range of niche insurance markets, the business takes a consultative approach - focusing on tailored solutions rather than high-pressure, transactional sales. Developing people is central to their success. Our client invests heavily in structured training, fully funded industry qualifications, and clearly defined progression pathways. Every senior leader within the business has progressed internally, starting their career in an advisory role. The role We are recruiting an insurance advisor to join our client's high-performing and supportive team. This is an excellent opportunity for someone who enjoys working with people and is looking to build a long-term career within the insurance industry. No previous insurance experience is required. From day one, you will receive comprehensive training, ongoing coaching, and full support towards achieving industry-recognised qualifications. Key responsibilities Build strong, long-lasting relationships with clients through engaging and consultative conversations Understand individual client needs and provide bespoke insurance solutions Act as a trusted advisor, offering guidance and effective problem-solving support Deliver an outstanding customer experience throughout the full client journey Work collaboratively with colleagues to support team objectives and shared success Participate in structured training, workshops, and ongoing professional development Maintain accurate records and operate in line with regulatory and compliance standards About you Relationship-FocusedYou enjoy engaging with clients, listening carefully, and building trusted, long-term relationships. Solution-DrivenYou are a natural problem solver who understands that every client is different and enjoys delivering tailored solutions. Career-MotivatedYou may currently be working in sales, retail, hospitality, or another customer-facing role and are now seeking a structured career within the insurance industry. Full training is provided. Ambitious & ProactiveYou are driven to succeed and progress. Our client promotes from within and provides the tools, support, and opportunities needed to achieve long-term career growth. AdaptableYou thrive in a fast-paced, evolving environment and respond positively to change What you'll receive Competitive basic salary with clear progression opportunities 22 days annual leave plus bank holidays (increasing with length of service) Life Assurance and Income Protection Contributory pension scheme Healthcare Cash Plan and lifestyle benefits Fully funded industry qualifications Ongoing coaching, mentoring, and professional development A supportive, people-first company culture Experience & skills No previous insurance experience required Experience in customer service, sales, or relationship-based roles is advantageous Strong communication and interpersonal skills A professional, positive, and resilient approach Willingness to learn and develop within a regulated environment Culture & values Our client champions a people-first culture built on collaboration, trust, and integrity. Employees are encouraged to think creatively, challenge convention, and play an active role in the business's continued success. Diversity & inclusion Our client is committed to equality, diversity, and inclusion and welcomes applications from candidates of all backgrounds. Everyone is treated with fairness, respect, and professionalism throughout the recruitment process. To find out more, apply to the role and speak to our insurance consultants at Insure Recruitment for further information.
Mar 16, 2026
Full time
We are partnering with a well-established and growing specialist insurance provider that has built a strong reputation for exceptional customer service, professional development, and long-term career opportunities. Operating across a range of niche insurance markets, the business takes a consultative approach - focusing on tailored solutions rather than high-pressure, transactional sales. Developing people is central to their success. Our client invests heavily in structured training, fully funded industry qualifications, and clearly defined progression pathways. Every senior leader within the business has progressed internally, starting their career in an advisory role. The role We are recruiting an insurance advisor to join our client's high-performing and supportive team. This is an excellent opportunity for someone who enjoys working with people and is looking to build a long-term career within the insurance industry. No previous insurance experience is required. From day one, you will receive comprehensive training, ongoing coaching, and full support towards achieving industry-recognised qualifications. Key responsibilities Build strong, long-lasting relationships with clients through engaging and consultative conversations Understand individual client needs and provide bespoke insurance solutions Act as a trusted advisor, offering guidance and effective problem-solving support Deliver an outstanding customer experience throughout the full client journey Work collaboratively with colleagues to support team objectives and shared success Participate in structured training, workshops, and ongoing professional development Maintain accurate records and operate in line with regulatory and compliance standards About you Relationship-FocusedYou enjoy engaging with clients, listening carefully, and building trusted, long-term relationships. Solution-DrivenYou are a natural problem solver who understands that every client is different and enjoys delivering tailored solutions. Career-MotivatedYou may currently be working in sales, retail, hospitality, or another customer-facing role and are now seeking a structured career within the insurance industry. Full training is provided. Ambitious & ProactiveYou are driven to succeed and progress. Our client promotes from within and provides the tools, support, and opportunities needed to achieve long-term career growth. AdaptableYou thrive in a fast-paced, evolving environment and respond positively to change What you'll receive Competitive basic salary with clear progression opportunities 22 days annual leave plus bank holidays (increasing with length of service) Life Assurance and Income Protection Contributory pension scheme Healthcare Cash Plan and lifestyle benefits Fully funded industry qualifications Ongoing coaching, mentoring, and professional development A supportive, people-first company culture Experience & skills No previous insurance experience required Experience in customer service, sales, or relationship-based roles is advantageous Strong communication and interpersonal skills A professional, positive, and resilient approach Willingness to learn and develop within a regulated environment Culture & values Our client champions a people-first culture built on collaboration, trust, and integrity. Employees are encouraged to think creatively, challenge convention, and play an active role in the business's continued success. Diversity & inclusion Our client is committed to equality, diversity, and inclusion and welcomes applications from candidates of all backgrounds. Everyone is treated with fairness, respect, and professionalism throughout the recruitment process. To find out more, apply to the role and speak to our insurance consultants at Insure Recruitment for further information.
Are you an Oracle Cloud EPM Consultant ready to take the next step and help shape a growing EPM capability? Sopra Steria's Oracle Practice is expanding its EPM capability, and we are looking for an experienced Oracle Cloud EPM Consultant to play a leading role in its growth. This is a great opportunity for someone who enjoys delivery and wants to influence strategy, build capability, and help shape how we take Oracle EPM to market. You will work on high-profile Oracle Cloud programmes, designing and delivering EPM solutions for Public and Private Sector clients. You will also contribute to building our delivery capability, growing your profile, mentoring others, and helping drive meaningful change within a leading Oracle practice. What you will be doing: Leading the successful delivery of consulting-led projects, achieving revenue targets and high customer satisfaction. Identifying additional consulting opportunities and helping shape propositions for new and existing clients. Working with clients to capture and shape opportunities, translating challenges into actionable EPM roadmaps. Leading full lifecycle Oracle Cloud EPM implementations (design to go-live and post-implementation support). Acting as a senior EPM specialist in pre-sales: shaping solutions, supporting bids, and helping win new work. Building and mentoring a high-performing EPM consulting team. Contributing to the EPM go-to-market proposition through thought leadership and differentiated approaches. Working on complex programmes that deliver visible, real-world impact for clients. What you will bring: Broad knowledge across the Oracle EPM suite. Proven experience leading complex Oracle EPM implementations and managing multiple workstreams. Strong stakeholder management and clear, confident client-facing communication. Ability to translate business needs into robust, scalable Oracle EPM Cloud solutions. Experience gained within a consulting/SI environment or equivalent in-house delivery/transformation experience. Change management capability and familiarity with Oracle Modern Best Practice (or similar delivery approaches). It would be great if you had: Experience delivering in Healthcare, Emergency Services (Blue Light) and/or Defence environments. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Permanent Location: Home Based Security Clearance Level: Must be eligible for SC Internal Recruiter: Josh Salary: Up to £100k Benefits: Bonus, 25 days annual leave with the choice to buy extra days, £6,600 car allowance, single private health cover, life assurance, pension, and generous flexible benefits fund If you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Mar 16, 2026
Full time
Are you an Oracle Cloud EPM Consultant ready to take the next step and help shape a growing EPM capability? Sopra Steria's Oracle Practice is expanding its EPM capability, and we are looking for an experienced Oracle Cloud EPM Consultant to play a leading role in its growth. This is a great opportunity for someone who enjoys delivery and wants to influence strategy, build capability, and help shape how we take Oracle EPM to market. You will work on high-profile Oracle Cloud programmes, designing and delivering EPM solutions for Public and Private Sector clients. You will also contribute to building our delivery capability, growing your profile, mentoring others, and helping drive meaningful change within a leading Oracle practice. What you will be doing: Leading the successful delivery of consulting-led projects, achieving revenue targets and high customer satisfaction. Identifying additional consulting opportunities and helping shape propositions for new and existing clients. Working with clients to capture and shape opportunities, translating challenges into actionable EPM roadmaps. Leading full lifecycle Oracle Cloud EPM implementations (design to go-live and post-implementation support). Acting as a senior EPM specialist in pre-sales: shaping solutions, supporting bids, and helping win new work. Building and mentoring a high-performing EPM consulting team. Contributing to the EPM go-to-market proposition through thought leadership and differentiated approaches. Working on complex programmes that deliver visible, real-world impact for clients. What you will bring: Broad knowledge across the Oracle EPM suite. Proven experience leading complex Oracle EPM implementations and managing multiple workstreams. Strong stakeholder management and clear, confident client-facing communication. Ability to translate business needs into robust, scalable Oracle EPM Cloud solutions. Experience gained within a consulting/SI environment or equivalent in-house delivery/transformation experience. Change management capability and familiarity with Oracle Modern Best Practice (or similar delivery approaches). It would be great if you had: Experience delivering in Healthcare, Emergency Services (Blue Light) and/or Defence environments. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Permanent Location: Home Based Security Clearance Level: Must be eligible for SC Internal Recruiter: Josh Salary: Up to £100k Benefits: Bonus, 25 days annual leave with the choice to buy extra days, £6,600 car allowance, single private health cover, life assurance, pension, and generous flexible benefits fund If you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Get Staffed Online Recruitment Limited
Staines, Middlesex
Van Driver Various shifts available: Day and night shifts, 4-on/4-off (guaranteed 48h), Monday Friday (guaranteed 50h) Hourly rate: From £12.21 per hour, depending on experience Full-Time, Permanent positions. Enjoy consistent hours, paid annual leave, and the backing of an established company that values its Drivers. Roles and Responsibilities: Carrying out deliveries and collections of air freight and specialist goods for a range of customers. A mix of local and regional routes, always returning to base each day. Ensuring freight is safely loaded, stacked, and secured. Completing paperwork accurately and handing it in promptly. Following assigned routes and schedules, with flexibility to optimise where appropriate. Maintaining good communication with the transport office throughout the day. Performing daily vehicle checks and reporting any defects immediately. Using equipment such as a pump truck or tail-lift safely when required. Required Knowledge, Skills, and Abilities: Full, valid UK driving licence. Good local road knowledge and confident navigation using maps or satnav. Safe, responsible driving with full compliance to legal and CAA regulations. Basic IT skills (PDA / satnav use). Professional communication with customers and colleagues. Required Attitude and Personality: Reliable, punctual, and flexible with working hours. Courteous to colleagues, customers, and other road users. Calm and alert behind the wheel. Willing to take part in training and appraisals where required. Proud to represent our client positively and professionally. Experience, Qualifications, and Education Requirements: Full UK driving licence (essential). Clean CRC check (carried out before employment). Cargo Operative (non-screening) and Hazard Awareness training (required but provided if not already held). Benefits and Perks: Annual birthday bonus and discretionary company bonus. Employee of the Month recognition scheme. Generous holiday entitlement up to 25 days plus bank holidays (based on length of service and shift pattern). Weekly fresh fruit basket. Access to our client s Employee Assistance Programme. Guaranteed weekly hours with paid breaks. Paid overtime opportunities, including ad-hoc hours. Flexible start and finish times to support work-life balance. Local driving opportunities during initial training, HGV upskilling opportunities based on performance and attendance. Career progression options: GDP, ADR, or New Driver Trainer (in-house training provided). Full uniform provided, including safety shoes. Comprehensive on-the-job training during induction. Our Client Our client is a CAA-regulated air-freight transport company with over 25 years of experience delivering secure and specialist freight across the UK. They operate 24 hours a day, 7 days a week, providing dependable, compliant services for customers within and around the air-freight industry. Drivers are at the heart of what they do. By joining, you ll have a secure, full-time position with consistent work, supportive management, and the stability that agency roles can t always offer. If you re a safe, reliable Driver who takes pride in your work, our client would love to hear from you. Apply now with your CV.
Mar 16, 2026
Full time
Van Driver Various shifts available: Day and night shifts, 4-on/4-off (guaranteed 48h), Monday Friday (guaranteed 50h) Hourly rate: From £12.21 per hour, depending on experience Full-Time, Permanent positions. Enjoy consistent hours, paid annual leave, and the backing of an established company that values its Drivers. Roles and Responsibilities: Carrying out deliveries and collections of air freight and specialist goods for a range of customers. A mix of local and regional routes, always returning to base each day. Ensuring freight is safely loaded, stacked, and secured. Completing paperwork accurately and handing it in promptly. Following assigned routes and schedules, with flexibility to optimise where appropriate. Maintaining good communication with the transport office throughout the day. Performing daily vehicle checks and reporting any defects immediately. Using equipment such as a pump truck or tail-lift safely when required. Required Knowledge, Skills, and Abilities: Full, valid UK driving licence. Good local road knowledge and confident navigation using maps or satnav. Safe, responsible driving with full compliance to legal and CAA regulations. Basic IT skills (PDA / satnav use). Professional communication with customers and colleagues. Required Attitude and Personality: Reliable, punctual, and flexible with working hours. Courteous to colleagues, customers, and other road users. Calm and alert behind the wheel. Willing to take part in training and appraisals where required. Proud to represent our client positively and professionally. Experience, Qualifications, and Education Requirements: Full UK driving licence (essential). Clean CRC check (carried out before employment). Cargo Operative (non-screening) and Hazard Awareness training (required but provided if not already held). Benefits and Perks: Annual birthday bonus and discretionary company bonus. Employee of the Month recognition scheme. Generous holiday entitlement up to 25 days plus bank holidays (based on length of service and shift pattern). Weekly fresh fruit basket. Access to our client s Employee Assistance Programme. Guaranteed weekly hours with paid breaks. Paid overtime opportunities, including ad-hoc hours. Flexible start and finish times to support work-life balance. Local driving opportunities during initial training, HGV upskilling opportunities based on performance and attendance. Career progression options: GDP, ADR, or New Driver Trainer (in-house training provided). Full uniform provided, including safety shoes. Comprehensive on-the-job training during induction. Our Client Our client is a CAA-regulated air-freight transport company with over 25 years of experience delivering secure and specialist freight across the UK. They operate 24 hours a day, 7 days a week, providing dependable, compliant services for customers within and around the air-freight industry. Drivers are at the heart of what they do. By joining, you ll have a secure, full-time position with consistent work, supportive management, and the stability that agency roles can t always offer. If you re a safe, reliable Driver who takes pride in your work, our client would love to hear from you. Apply now with your CV.
We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. Job Purpose The Third Party Logistics (3PL) Operations Specialist is responsible for defining and implementing a standardized governance model for managing 3PL suppliers across the organization. This role focuses on building a structured segmentation and collaboration model centered around service, cost, innovation, digitalization, and contractual alignment. The 3PL Operations Specialist serves as the key liaison between business units and logistics partners, overseeing performance management, compliance, and continuous improvement. The role ensures contractual adherence, supports transformation initiatives, and drives the harmonization of 3PL partnerships, processes, and service level agreements (SLAs) to achieve operational excellence and value realization across our multinational soft drink business. Location: Sofia, Bulgaria Main responsibilities • Act as the primary point of contact for business units regarding 3PL network performance and governance.• Develop and roll out a harmonized governance framework and engagement model for 3PL management.• Create a standardized QBR (Quarterly Business Review) template and implement it within all our network• Monitor and ensure 3PL compliance with service level agreements (SLAs), KPIs, and contractual commitments.• Implement and benchmark continuous improvement programs across the 3PL network to drive cost and service optimization.• Support strategic implementations and logistics transformation projects, ensuring alignment with organizational goals.• Contribute to process harmonization and standardization efforts across regional and local logistics teams.• Collaborate cross-functionally with procurement, finance, and operations teams to enhance supplier performance and transparency. Key Stakeholders Internal: BU Logistics Lead, BU Transport Leads, BU Planning Leads, CoE Manufacturing, ISS Finance Center Experience & Qualifications required : • Strong understanding of end-to-end supply chain processes, including warehousing, transportation, and specifically 3PL operations.• Proven analytical and problem-solving abilities with a focus on performance improvement.• Extensive experience (min 7 years) in logistics within a multinational FMCG make environment.• Ability to manage multiple stakeholders and work effectively in a matrix organization.• Comfortable working in a dynamic environment and dealing with ambiguity. Nice- to- haves • Experience in developing governance frameworks or 3PL performance management systems.• Familiarity with digital logistics tools and data analytics platforms (e.g., Power BI).• Strong presentation and stakeholder engagement skills.• Exposure to contract management and supplier negotiation processes. Team & Culture : The Centre of Excellence team is collaborative, data-driven, and highly supportive. We value self-starters who can thrive in a dynamic environment without micromanagement. Success in this role requires adaptability, clear communication, and the ability to work cross-functionally to strengthen operational excellence in a complex, multinational setting. Functional technical skills required • Business multifunctional knowledge• People leadership (indirect) and Team Engagement• Finance acumen Core skills preferred • Good communication skills, assertiveness and negotiation skills• Conscientiousness, creativity in thought and action• Ability to drive process implementation in organizations• Strategic perspective ability and deduction of strategic objectives • Conflict solution and organizational ability• Critical thinking and growth mindset• Leadership & influencing• Change management Travel required Yes - 30% Language capability English Our employee value proposition: Being Rewarded Market Competitive Salary Annual Compensation & Bonus Cycle CCEP Shares Purchase plan & Matching Share Food Vouchers Flexible Working Allowance Being Connected Everyone's Welcome - Inclusion, Diversity & Equity Culture Keep In Touch program - in support of parental care Inspiring Office layout with Great beverages and Sofia subsidized canteen Referral Program Being Developed & Valued Professional Qualifications Support & Sponsorship Ninja Community and Lean Six Sigma Certification CCEP learning platforms & Leadership training curricula Career Growth and Talent Progression Recognition program Being Well Flexible & Hybrid Ways of Working Additional days paid leave at start and on top - Birthday, Qualification & Volunteering; Wellbeing & Sports program, including corporate discounts & subscription fees Wellbeing Community & Initiatives Employee Assistance Program Additional Health Plan & Dental Insurance Being Inspired Social Projects & Community Charity programs Participation in Corporate Challenges - marathon, sports, fun External life coach speakers and Work-Life balance lectures Team Building & Fun Events ?We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in
Mar 16, 2026
Full time
We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. Job Purpose The Third Party Logistics (3PL) Operations Specialist is responsible for defining and implementing a standardized governance model for managing 3PL suppliers across the organization. This role focuses on building a structured segmentation and collaboration model centered around service, cost, innovation, digitalization, and contractual alignment. The 3PL Operations Specialist serves as the key liaison between business units and logistics partners, overseeing performance management, compliance, and continuous improvement. The role ensures contractual adherence, supports transformation initiatives, and drives the harmonization of 3PL partnerships, processes, and service level agreements (SLAs) to achieve operational excellence and value realization across our multinational soft drink business. Location: Sofia, Bulgaria Main responsibilities • Act as the primary point of contact for business units regarding 3PL network performance and governance.• Develop and roll out a harmonized governance framework and engagement model for 3PL management.• Create a standardized QBR (Quarterly Business Review) template and implement it within all our network• Monitor and ensure 3PL compliance with service level agreements (SLAs), KPIs, and contractual commitments.• Implement and benchmark continuous improvement programs across the 3PL network to drive cost and service optimization.• Support strategic implementations and logistics transformation projects, ensuring alignment with organizational goals.• Contribute to process harmonization and standardization efforts across regional and local logistics teams.• Collaborate cross-functionally with procurement, finance, and operations teams to enhance supplier performance and transparency. Key Stakeholders Internal: BU Logistics Lead, BU Transport Leads, BU Planning Leads, CoE Manufacturing, ISS Finance Center Experience & Qualifications required : • Strong understanding of end-to-end supply chain processes, including warehousing, transportation, and specifically 3PL operations.• Proven analytical and problem-solving abilities with a focus on performance improvement.• Extensive experience (min 7 years) in logistics within a multinational FMCG make environment.• Ability to manage multiple stakeholders and work effectively in a matrix organization.• Comfortable working in a dynamic environment and dealing with ambiguity. Nice- to- haves • Experience in developing governance frameworks or 3PL performance management systems.• Familiarity with digital logistics tools and data analytics platforms (e.g., Power BI).• Strong presentation and stakeholder engagement skills.• Exposure to contract management and supplier negotiation processes. Team & Culture : The Centre of Excellence team is collaborative, data-driven, and highly supportive. We value self-starters who can thrive in a dynamic environment without micromanagement. Success in this role requires adaptability, clear communication, and the ability to work cross-functionally to strengthen operational excellence in a complex, multinational setting. Functional technical skills required • Business multifunctional knowledge• People leadership (indirect) and Team Engagement• Finance acumen Core skills preferred • Good communication skills, assertiveness and negotiation skills• Conscientiousness, creativity in thought and action• Ability to drive process implementation in organizations• Strategic perspective ability and deduction of strategic objectives • Conflict solution and organizational ability• Critical thinking and growth mindset• Leadership & influencing• Change management Travel required Yes - 30% Language capability English Our employee value proposition: Being Rewarded Market Competitive Salary Annual Compensation & Bonus Cycle CCEP Shares Purchase plan & Matching Share Food Vouchers Flexible Working Allowance Being Connected Everyone's Welcome - Inclusion, Diversity & Equity Culture Keep In Touch program - in support of parental care Inspiring Office layout with Great beverages and Sofia subsidized canteen Referral Program Being Developed & Valued Professional Qualifications Support & Sponsorship Ninja Community and Lean Six Sigma Certification CCEP learning platforms & Leadership training curricula Career Growth and Talent Progression Recognition program Being Well Flexible & Hybrid Ways of Working Additional days paid leave at start and on top - Birthday, Qualification & Volunteering; Wellbeing & Sports program, including corporate discounts & subscription fees Wellbeing Community & Initiatives Employee Assistance Program Additional Health Plan & Dental Insurance Being Inspired Social Projects & Community Charity programs Participation in Corporate Challenges - marathon, sports, fun External life coach speakers and Work-Life balance lectures Team Building & Fun Events ?We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in
Role: Stores Person Location: Cheltenham Day Shift 07:45 - 16:45 Mon Thurs, 07:45 - 12:30 Fri Salary: £26,557.44 Benefits: 27 paid days holiday, Staff canteen, Free Parking, Free tea & Coffee This market leading engineering company are recruiting for a Stores Person to join their site in Cheltenham. The company manufacture and supply a range of specialist products to various industries across the globe. Your role will be to carry out all operational tasks associated with a busy logistics operation around goods receipt, put away, picking, packing, loading, despatching, stock counting and discrepancy investigation. Responsibilities: Excellent working knowledge and ability to carry out all key tasks across the full Logistics operation as and when required including Goods Receiving Bay (GRB), Stores and Distribution Centre (DC) Develop and foster cross functional key relationships with wider logistics and business teams to deliver excellent customer service Ensures customer orders are processed to meet strict production and delivery targets Use MRP system and operate computerised databases to ensure that all transactions are accurate and completed within the required timescales Perform routine daily duties for the collection and correct disposal of recycling and general waste streams as required Operate all material handling equipment (MHE) across all areas of the logistics department Engage, suggest and contribute to continuous improvement initiatives and projects, as required Requirements: Previous Sores / Logistics / Warehouse experience Forklift licence would be beneficial, but training will be provided If this role might be of an interest, please contact Marta Kosno (phone number removed) and forward your CV to (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Mar 16, 2026
Full time
Role: Stores Person Location: Cheltenham Day Shift 07:45 - 16:45 Mon Thurs, 07:45 - 12:30 Fri Salary: £26,557.44 Benefits: 27 paid days holiday, Staff canteen, Free Parking, Free tea & Coffee This market leading engineering company are recruiting for a Stores Person to join their site in Cheltenham. The company manufacture and supply a range of specialist products to various industries across the globe. Your role will be to carry out all operational tasks associated with a busy logistics operation around goods receipt, put away, picking, packing, loading, despatching, stock counting and discrepancy investigation. Responsibilities: Excellent working knowledge and ability to carry out all key tasks across the full Logistics operation as and when required including Goods Receiving Bay (GRB), Stores and Distribution Centre (DC) Develop and foster cross functional key relationships with wider logistics and business teams to deliver excellent customer service Ensures customer orders are processed to meet strict production and delivery targets Use MRP system and operate computerised databases to ensure that all transactions are accurate and completed within the required timescales Perform routine daily duties for the collection and correct disposal of recycling and general waste streams as required Operate all material handling equipment (MHE) across all areas of the logistics department Engage, suggest and contribute to continuous improvement initiatives and projects, as required Requirements: Previous Sores / Logistics / Warehouse experience Forklift licence would be beneficial, but training will be provided If this role might be of an interest, please contact Marta Kosno (phone number removed) and forward your CV to (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Sales Representative (Front Desk) Wigan, WN6 Full Time, Permanent Up to £28,000 Monday to Friday 8:30am to 5pm KPI Recruiting is proud to represent a long-standing client based in the Appley Bridge area, who are seeking a Sales Representative (Front Desk) to join their team. You will be: Serving as the first point of contact for customer enquiries, delivering prompt and efficient assistance to address questions and resolve issues. Providing support to customers through various channels such as face-to-face, email, and telephone. Scheduling and managing repair bookings, collaborating with the Quality Manager, Engineering, and Testing Departments. Using computer software for stock management, sales processing, and customer relationship management, maintaining accurate records and data. Quickly acquiring and applying new skills and knowledge related to our products and services to better assist customers. Working independently and collaboratively with the sales team and other departments to achieve company goals and improve service delivery. flexibility to work occasional Saturday mornings for client appointments is required You will have: Demonstrated experience in a customer service role with a proven track record of delivering high-quality support. Familiarity with accounting software and computerised order processing (Sage 200 desirable). Excellent communication and interpersonal skills, with the ability to engage effectively with customers and team members. Proficiency in Outlook, Microsoft Word, and Excel. Strong organisational and multitasking skills to manage multiple responsibilities efficiently. A dynamic, confident attitude, and the ability to rapidly acquire new skills and knowledge related to products and services. Capability to work both independently and as part of a team, contributing to overall company objectives. Strong problem-solving skills and meticulous attention to detail. A proactive, customer-focused approach with a commitment to delivering exceptional service. Courteous and professional telephone manner, ensuring clear and polite communication. Benefits include: 23 days holiday plus bank holidays Free onsite parking Yearly bonus scheme Christmas shutdown Pension scheme Progression opportunities and more APPLY NOW! Contact the Commercial Team on (phone number removed) or (url removed)
Mar 16, 2026
Full time
Sales Representative (Front Desk) Wigan, WN6 Full Time, Permanent Up to £28,000 Monday to Friday 8:30am to 5pm KPI Recruiting is proud to represent a long-standing client based in the Appley Bridge area, who are seeking a Sales Representative (Front Desk) to join their team. You will be: Serving as the first point of contact for customer enquiries, delivering prompt and efficient assistance to address questions and resolve issues. Providing support to customers through various channels such as face-to-face, email, and telephone. Scheduling and managing repair bookings, collaborating with the Quality Manager, Engineering, and Testing Departments. Using computer software for stock management, sales processing, and customer relationship management, maintaining accurate records and data. Quickly acquiring and applying new skills and knowledge related to our products and services to better assist customers. Working independently and collaboratively with the sales team and other departments to achieve company goals and improve service delivery. flexibility to work occasional Saturday mornings for client appointments is required You will have: Demonstrated experience in a customer service role with a proven track record of delivering high-quality support. Familiarity with accounting software and computerised order processing (Sage 200 desirable). Excellent communication and interpersonal skills, with the ability to engage effectively with customers and team members. Proficiency in Outlook, Microsoft Word, and Excel. Strong organisational and multitasking skills to manage multiple responsibilities efficiently. A dynamic, confident attitude, and the ability to rapidly acquire new skills and knowledge related to products and services. Capability to work both independently and as part of a team, contributing to overall company objectives. Strong problem-solving skills and meticulous attention to detail. A proactive, customer-focused approach with a commitment to delivering exceptional service. Courteous and professional telephone manner, ensuring clear and polite communication. Benefits include: 23 days holiday plus bank holidays Free onsite parking Yearly bonus scheme Christmas shutdown Pension scheme Progression opportunities and more APPLY NOW! Contact the Commercial Team on (phone number removed) or (url removed)
We want talented and enthusiastic people from all backgrounds to join , with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you're looking for in your career, you'll find it here at MWL. Cardio-Respiratory Administration Assistant NHS AfC: Band 3 Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Working across 7 days) Job ref 586 Site Whiston Hospital and St Helens Hospital Town Prescot Salary £24,937 - £26,598 Per Annum Salary period Yearly Closing 17/03/:59 Interview date 31/03/2026 Job overview We are recruiting for an Administrative Assistant within the Cardio-Respiratory team. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you can work on your own initiative. Dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. Ensure cross cover with colleagues working where appropriate. Main duties of the job The post holder will Co-ordinate the admission/attendance of patients to the Cardio-Respiratory Department & the Cardiac Diagnostic Centre. To schedule procedures ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS National Guidelines. JD & PS are currently under AfC review and are subject to change. Working for our organisation Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Detailed job description and main responsibilities KEY DUTIES Book Diagnostic appointments using the PAS/CRIS & NHS e-referral system and identify the type of out-patient appointment required. Obtain relevant reports/information and request HRS/case notes. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. Responsible for organising patient attendance ensuring that the diagnostic investigations are scheduled appropriately for clinical needs. This will involve telephoning and booking appointments using a number of computerised systems. To compile and update waiting lists for necessary diagnostics procedures. Print off daily patient lists from Medway and CRIS. Print off referrals from the NHS e-referral system. Deal efficiently and effectively with telephone calls (patient, consultants, secretaries, diagnostic centre, GP's etc). Ensuring confidentiality is strictly maintained and complying with Data Protection Act. Contact patient to offer appointments that are convenient, agree and book date and arrange for letter and appropriate literature to be sent to the patient. Ensure that all patients are offered a choice of date and time for their admissions with reasonable notice within the relevant NHS maximum waiting times. Telephone patients with details of cancellations/admissions when required. Deal with resultant patient queries in a polite and courteous manner. (May occasionally deal with stressed or aggressive patients). Cancel and re-arrange admissions/attendance as and when needed (via ward, consultant, patients etc). Liaise with Team Leader and Administration Service Co-ordinator over late cancellations and arrange any back-filling if appropriate. Ensure all cancelled day case admissions or out-patient attendances (both patients and hospital initiated) and DNA's are followed up efficiently. Provide general advice and guidance to patients and relatives on admissions/attendance. Inform wards, secretaries, consultants and the diagnostic centre of all arranged attendances or any changes/cancellations. Recording, accessing and updating Patient Information on Medway system in a timely and accurate manner. Record National operation codes for all practices undergoing day case procedures on Medway. Participate in the reception rota for both St Helens & Whiston sites. If consultants/cardiac nurses on annual leave ensure that adequate cover is in place before booking into session. Liaise with CDC Manager and ASC in order to ensure Cardiac Diagnostic sessions are utilised when consultants/cardiac nurses on annual leave. When booking urgent patients, ensuring wards, TCI requirements, operational services, Diagnostic Centre are aware of patient's attendance/admissions. Keep both electronic and paper diaries up to date. Liaise with ASC on a regular basis in order to manage waiting lists effectively whilst working within government guidelines (Access Targets). Adhere to all relevant national and local deadlines targets. Request and check case sheets for any potential missed additions and highlight to Supervisor/Managers. Liaise with other hospitals both NHS and private. Liaise with all other staff - clerical, secretarial, wards, diagnostic centre, GP's etc. Use computer software/systems - word, excel, Medway, CRIS & ERS. Maintain a safe environment within the workplace whilst adhering to Health and Safety policy. Cover colleague's sickness/annual leave when necessary. Ensure all up to date Trust and Departmental policies and procedures are adhered to. Performing all ad-hoc clerical duties as required ie. E-mail, photocopying, typing and telephone calls. ADMINISTRATIVE RESPONSIBILITIES Ensure patient activity is recorded real time on relevant Trust Information System. TEACHING & TRAINING RESPONSBILITIES Take part in Trust appraisal process, agreeing objectives and a personal development plan annually. As required attend regular mandatory training and other training courses relevant to the job. RESEARCH & AUDIT Participate in and assist in audits. Person specification Qualifications Educated to GCSE level/NVQ Level 2 and/or equivalent qualification and/or experience NVQ 3 in Customer Care or equivalent knowledge through formal training and experience Knowledge & Experience Previous clerical experience Able to deal with the public in person and via the telephone Knowledge of medical terminology Previous NHS experience Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Able to use own initiative and respond to new challenges Manage/prioritise own workload Ability to accurately maintain computerised and manual systems Ability to relate effectively and communicate clearly and professionally at all levels Ability to manage difficult/sensitive situations Excellent interpersonal and influencing skills Can work well under pressure, produce high quality work and remain calm in difficult situations Good communication skills and professional/ pleasant manner Other Ability to build and maintain good working relationships Ability to travel to various hospital locations by own car / assisted drive Able to work the hours and duties required by the post Comply with Trust policies and procedures Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England. Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience. The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice. Equality, Diversity, and Inclusion . click apply for full job details
Mar 16, 2026
Full time
We want talented and enthusiastic people from all backgrounds to join , with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you're looking for in your career, you'll find it here at MWL. Cardio-Respiratory Administration Assistant NHS AfC: Band 3 Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Working across 7 days) Job ref 586 Site Whiston Hospital and St Helens Hospital Town Prescot Salary £24,937 - £26,598 Per Annum Salary period Yearly Closing 17/03/:59 Interview date 31/03/2026 Job overview We are recruiting for an Administrative Assistant within the Cardio-Respiratory team. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you can work on your own initiative. Dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. Ensure cross cover with colleagues working where appropriate. Main duties of the job The post holder will Co-ordinate the admission/attendance of patients to the Cardio-Respiratory Department & the Cardiac Diagnostic Centre. To schedule procedures ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS National Guidelines. JD & PS are currently under AfC review and are subject to change. Working for our organisation Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Detailed job description and main responsibilities KEY DUTIES Book Diagnostic appointments using the PAS/CRIS & NHS e-referral system and identify the type of out-patient appointment required. Obtain relevant reports/information and request HRS/case notes. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. Responsible for organising patient attendance ensuring that the diagnostic investigations are scheduled appropriately for clinical needs. This will involve telephoning and booking appointments using a number of computerised systems. To compile and update waiting lists for necessary diagnostics procedures. Print off daily patient lists from Medway and CRIS. Print off referrals from the NHS e-referral system. Deal efficiently and effectively with telephone calls (patient, consultants, secretaries, diagnostic centre, GP's etc). Ensuring confidentiality is strictly maintained and complying with Data Protection Act. Contact patient to offer appointments that are convenient, agree and book date and arrange for letter and appropriate literature to be sent to the patient. Ensure that all patients are offered a choice of date and time for their admissions with reasonable notice within the relevant NHS maximum waiting times. Telephone patients with details of cancellations/admissions when required. Deal with resultant patient queries in a polite and courteous manner. (May occasionally deal with stressed or aggressive patients). Cancel and re-arrange admissions/attendance as and when needed (via ward, consultant, patients etc). Liaise with Team Leader and Administration Service Co-ordinator over late cancellations and arrange any back-filling if appropriate. Ensure all cancelled day case admissions or out-patient attendances (both patients and hospital initiated) and DNA's are followed up efficiently. Provide general advice and guidance to patients and relatives on admissions/attendance. Inform wards, secretaries, consultants and the diagnostic centre of all arranged attendances or any changes/cancellations. Recording, accessing and updating Patient Information on Medway system in a timely and accurate manner. Record National operation codes for all practices undergoing day case procedures on Medway. Participate in the reception rota for both St Helens & Whiston sites. If consultants/cardiac nurses on annual leave ensure that adequate cover is in place before booking into session. Liaise with CDC Manager and ASC in order to ensure Cardiac Diagnostic sessions are utilised when consultants/cardiac nurses on annual leave. When booking urgent patients, ensuring wards, TCI requirements, operational services, Diagnostic Centre are aware of patient's attendance/admissions. Keep both electronic and paper diaries up to date. Liaise with ASC on a regular basis in order to manage waiting lists effectively whilst working within government guidelines (Access Targets). Adhere to all relevant national and local deadlines targets. Request and check case sheets for any potential missed additions and highlight to Supervisor/Managers. Liaise with other hospitals both NHS and private. Liaise with all other staff - clerical, secretarial, wards, diagnostic centre, GP's etc. Use computer software/systems - word, excel, Medway, CRIS & ERS. Maintain a safe environment within the workplace whilst adhering to Health and Safety policy. Cover colleague's sickness/annual leave when necessary. Ensure all up to date Trust and Departmental policies and procedures are adhered to. Performing all ad-hoc clerical duties as required ie. E-mail, photocopying, typing and telephone calls. ADMINISTRATIVE RESPONSIBILITIES Ensure patient activity is recorded real time on relevant Trust Information System. TEACHING & TRAINING RESPONSBILITIES Take part in Trust appraisal process, agreeing objectives and a personal development plan annually. As required attend regular mandatory training and other training courses relevant to the job. RESEARCH & AUDIT Participate in and assist in audits. Person specification Qualifications Educated to GCSE level/NVQ Level 2 and/or equivalent qualification and/or experience NVQ 3 in Customer Care or equivalent knowledge through formal training and experience Knowledge & Experience Previous clerical experience Able to deal with the public in person and via the telephone Knowledge of medical terminology Previous NHS experience Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Able to use own initiative and respond to new challenges Manage/prioritise own workload Ability to accurately maintain computerised and manual systems Ability to relate effectively and communicate clearly and professionally at all levels Ability to manage difficult/sensitive situations Excellent interpersonal and influencing skills Can work well under pressure, produce high quality work and remain calm in difficult situations Good communication skills and professional/ pleasant manner Other Ability to build and maintain good working relationships Ability to travel to various hospital locations by own car / assisted drive Able to work the hours and duties required by the post Comply with Trust policies and procedures Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England. Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience. The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice. Equality, Diversity, and Inclusion . click apply for full job details
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Creative technology enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Digital Asset Management platfrom (DAM) within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of the DAM in the business. Advise on DAM best practice including metadata, tagging, retention policies, usage rights, etc. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our DAM vendor partnerships & ensures tooling remains best-in-class Ensure Technology Stack for asset management adheres to Compliance & Policy Requirement s Support MarTech leadership in implementing martech strategy and specific initiatives What you'll bring : Experience of working with Adobe AEM Assets or similar digital asset management platforms, and integrating them with wider marketing technology Experience of working with Innovid (formerly Flashtalking) or similar DCO platforms is preferable but not essential. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 16, 2026
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Creative technology enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Digital Asset Management platfrom (DAM) within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of the DAM in the business. Advise on DAM best practice including metadata, tagging, retention policies, usage rights, etc. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our DAM vendor partnerships & ensures tooling remains best-in-class Ensure Technology Stack for asset management adheres to Compliance & Policy Requirement s Support MarTech leadership in implementing martech strategy and specific initiatives What you'll bring : Experience of working with Adobe AEM Assets or similar digital asset management platforms, and integrating them with wider marketing technology Experience of working with Innovid (formerly Flashtalking) or similar DCO platforms is preferable but not essential. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Clark James Recruitment are a specialist recruiter within the Insurance industry covering London and the surrounding areas. We currently have an exciting opportunity for a High Net Worth Account handler to join a boutique Insurance broker in the London SW11 area close to Clapham Junction. This role is office based Monday to Friday and is only suitable for someone with at least a few years of Insurance experience. The main purpose of this role is to service the HNW account of high value Household, Motor and other Personal Lines related risks for wealthy individuals who expect excellent customer service. Main responsibilities will include: Deciding which insurers should be approached on specific risks. Negotiating the most appropriate terms for the client. Manage Client Service levels by identifying each client's service requirements and managing to ensure service meets agreed standards. Growing the revenue and profitability of the client portfolio. Retaining the existing client base and acquire new clients We are looking for a dynamic individual who is articulate, hardworking and dedicated to their career within the insurance industry, someone not afraid of networking in HNW circles. You must be comfortable speaking to Private clients Salary is negotiable depending experience along with excellent benefits and the successful candidate will get to work closely with the MD to really improve your skills and network. Apply today for an immediate interview.
Mar 16, 2026
Full time
Clark James Recruitment are a specialist recruiter within the Insurance industry covering London and the surrounding areas. We currently have an exciting opportunity for a High Net Worth Account handler to join a boutique Insurance broker in the London SW11 area close to Clapham Junction. This role is office based Monday to Friday and is only suitable for someone with at least a few years of Insurance experience. The main purpose of this role is to service the HNW account of high value Household, Motor and other Personal Lines related risks for wealthy individuals who expect excellent customer service. Main responsibilities will include: Deciding which insurers should be approached on specific risks. Negotiating the most appropriate terms for the client. Manage Client Service levels by identifying each client's service requirements and managing to ensure service meets agreed standards. Growing the revenue and profitability of the client portfolio. Retaining the existing client base and acquire new clients We are looking for a dynamic individual who is articulate, hardworking and dedicated to their career within the insurance industry, someone not afraid of networking in HNW circles. You must be comfortable speaking to Private clients Salary is negotiable depending experience along with excellent benefits and the successful candidate will get to work closely with the MD to really improve your skills and network. Apply today for an immediate interview.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Creative technology enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Digital Asset Management platfrom (DAM) within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of the DAM in the business. Advise on DAM best practice including metadata, tagging, retention policies, usage rights, etc. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our DAM vendor partnerships & ensures tooling remains best-in-class Ensure Technology Stack for asset management adheres to Compliance & Policy Requirement s Support MarTech leadership in implementing martech strategy and specific initiatives What you'll bring : Experience of working with Adobe AEM Assets or similar digital asset management platforms, and integrating them with wider marketing technology Experience of working with Innovid (formerly Flashtalking) or similar DCO platforms is preferable but not essential. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 16, 2026
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Creative technology enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Digital Asset Management platfrom (DAM) within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of the DAM in the business. Advise on DAM best practice including metadata, tagging, retention policies, usage rights, etc. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our DAM vendor partnerships & ensures tooling remains best-in-class Ensure Technology Stack for asset management adheres to Compliance & Policy Requirement s Support MarTech leadership in implementing martech strategy and specific initiatives What you'll bring : Experience of working with Adobe AEM Assets or similar digital asset management platforms, and integrating them with wider marketing technology Experience of working with Innovid (formerly Flashtalking) or similar DCO platforms is preferable but not essential. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
The Endocrinology department is looking to recruit a highly motivated, energetic and efficient team player to join the clerical team as scheduler The post holder will be well organised, have a pleasant and approachable manner, be proactive, able to use there initiative and able to work well is a busy, fast paced environment. Good communication and IT skills are essential. The main purpose of the role is to ensure the efficient running of the unit by being responsible for the scheduling of all planned day cases. In addition, the post holder is responsible for ensuring all administration tasks are completed to support the clinical team on the unit. The post holder will work closely with clerical officers, medical secretaries and the clinical teams to ensure all systems are managed effectively according to Trust procedure. Main duties of the job Use the scheduling system to plan patients' day case admissions, working closely with the ward manager about capacity to ensure efficient flow of patients within the department. Manage booking requests from across the Trust for blood transfusions, using the scheduling system to ensure numbers of bookings are in line with staffing numbers. Liaising with the coding department to ensure accurate recording and coding of procedures undertaken on the unit. General reception duties including greeting patients, booking patients into clinics and outcoming appointments. Add to waiting lists for day case investigations taking instruction from a booking form. Adhere to all written instructions on the clinic proformas with regard to scheduling and booking of appointments. Manage the booking of bone density scans ensuring that diagnostic waiting targets are not breached. To work closely with the Ward Manager to ensure good channels of communication with patients with regards to their planned day case. Communicate compassionately with patients who may be anxious, angry or upset, ensuring confidentiality at all times. Provide comprehensive advice to patients regarding follow up appointments Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities DUTIES AND RESPONSIBILITIES: Responsible for the supervision of the Clerical Officers to ensure admin task are completed in a timely manner and to escalatem accordingly when there are any issues. Use the scheduling system to plan patients day case admissions, working closely with the Ward Manager about capacity to ensure efficient flow of patients within the department. Manage booking requests from across the Trust for blood transfusions, using the scheduling system to ensure numbers of bookings are in line with staffing numbers. Liaising with the coding department to ensure accurate recording and coding of procedures undertaken on the unit. General reception duties including greeting patients, booking patients into clinics and outcoming appointments. Add to waiting lists for day case investigations taking instruction from a booking form. Adhere to all written instructions on the clinic proformas with regard to scheduling and booking of appointments. Manage the booking of bone density scans ensuring that diagnostic waiting targets are not breached. To work closely with the Ward Manager to ensure good channels of communication with patients with regards to their planned day case. Communicate compassionately with patients who may be anxious, angry or upset, ensuring confidentiality at all times. Provide comprehensive advice to patients regarding follow up appointments Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification. Person Specification Qualifications oEvidence of further development oEuropean Computer Driving License or equivalent oNVQ Level 2 or equivalent Experience oExperience in a patient/customer facing role oExperience of dealing with patients/customers over the telephone oPrevious administrative and clerical experience in an NHS hospital environment oExperience/knowledge of hospital patient administrative systems Skills oExcellent communication and interpersonal skills, including a good telephone manner oAbility to prioritise workload oAttention to detail and accuracy Knowledge oKnowledge of booking patient appointments data recording system oKnowledge of Microsoft Office oKnowledge of medical terminology Other oAbility to work under pressure oAbility to use initiative oAbility to work as an effective team member oAbility to work unsupervised oFlexible with regards to working hours Values Ability to demonstrate the organisational values and behaviours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,937 to £26,598 a yearper annum, pro rata
Mar 16, 2026
Full time
The Endocrinology department is looking to recruit a highly motivated, energetic and efficient team player to join the clerical team as scheduler The post holder will be well organised, have a pleasant and approachable manner, be proactive, able to use there initiative and able to work well is a busy, fast paced environment. Good communication and IT skills are essential. The main purpose of the role is to ensure the efficient running of the unit by being responsible for the scheduling of all planned day cases. In addition, the post holder is responsible for ensuring all administration tasks are completed to support the clinical team on the unit. The post holder will work closely with clerical officers, medical secretaries and the clinical teams to ensure all systems are managed effectively according to Trust procedure. Main duties of the job Use the scheduling system to plan patients' day case admissions, working closely with the ward manager about capacity to ensure efficient flow of patients within the department. Manage booking requests from across the Trust for blood transfusions, using the scheduling system to ensure numbers of bookings are in line with staffing numbers. Liaising with the coding department to ensure accurate recording and coding of procedures undertaken on the unit. General reception duties including greeting patients, booking patients into clinics and outcoming appointments. Add to waiting lists for day case investigations taking instruction from a booking form. Adhere to all written instructions on the clinic proformas with regard to scheduling and booking of appointments. Manage the booking of bone density scans ensuring that diagnostic waiting targets are not breached. To work closely with the Ward Manager to ensure good channels of communication with patients with regards to their planned day case. Communicate compassionately with patients who may be anxious, angry or upset, ensuring confidentiality at all times. Provide comprehensive advice to patients regarding follow up appointments Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities DUTIES AND RESPONSIBILITIES: Responsible for the supervision of the Clerical Officers to ensure admin task are completed in a timely manner and to escalatem accordingly when there are any issues. Use the scheduling system to plan patients day case admissions, working closely with the Ward Manager about capacity to ensure efficient flow of patients within the department. Manage booking requests from across the Trust for blood transfusions, using the scheduling system to ensure numbers of bookings are in line with staffing numbers. Liaising with the coding department to ensure accurate recording and coding of procedures undertaken on the unit. General reception duties including greeting patients, booking patients into clinics and outcoming appointments. Add to waiting lists for day case investigations taking instruction from a booking form. Adhere to all written instructions on the clinic proformas with regard to scheduling and booking of appointments. Manage the booking of bone density scans ensuring that diagnostic waiting targets are not breached. To work closely with the Ward Manager to ensure good channels of communication with patients with regards to their planned day case. Communicate compassionately with patients who may be anxious, angry or upset, ensuring confidentiality at all times. Provide comprehensive advice to patients regarding follow up appointments Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification. Person Specification Qualifications oEvidence of further development oEuropean Computer Driving License or equivalent oNVQ Level 2 or equivalent Experience oExperience in a patient/customer facing role oExperience of dealing with patients/customers over the telephone oPrevious administrative and clerical experience in an NHS hospital environment oExperience/knowledge of hospital patient administrative systems Skills oExcellent communication and interpersonal skills, including a good telephone manner oAbility to prioritise workload oAttention to detail and accuracy Knowledge oKnowledge of booking patient appointments data recording system oKnowledge of Microsoft Office oKnowledge of medical terminology Other oAbility to work under pressure oAbility to use initiative oAbility to work as an effective team member oAbility to work unsupervised oFlexible with regards to working hours Values Ability to demonstrate the organisational values and behaviours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,937 to £26,598 a yearper annum, pro rata
