1092 jobs found

Technical Operations Manager Berkshire £65k DOE Role Overview: This role is responsible for leading and overseeing all technical and operational services across a large, multi-building commercial environment. The focus is on delivering a high-quality, compliant and efficient operation that meets both client objectives and occupier expectations. The position requires a strong balance of technical expertise, stakeholder engagement and commercial awareness, working closely with on-site teams, external service partners and central technical support functions. A key element of the role is driving operational excellence while supporting longer-term objectives around sustainability, asset performance and cost efficiency. Key Responsibilities Technical & Operational Leadership Provide leadership across all technical and facilities management disciplines on site Ensure building services are operated, maintained and monitored in line with statutory requirements and industry best practice Oversee planned and reactive maintenance activities, ensuring assets are managed proactively and responsibly Support lifecycle planning and long-term asset replacement strategies Compliance, Risk & Safety Maintain full statutory and internal compliance across all buildings Oversee permit-to-work systems, audits, inspections and risk assessments Ensure emergency preparedness and security arrangements are in place, tested and effective Support incident response, including out-of-hours escalation where required Contractor & Supplier Management Manage performance of service partners against agreed SLAs and KPIs Build strong working relationships with contractors to promote quality, accountability and a one-team approach Support procurement activity, tender processes and contract reviews Monitor service delivery and financial performance to ensure value for money Financial & Service Charge Management Prepare, manage and monitor service charge budgets in line with RICS guidance Track expenditure, investigate variances and address potential overspends Authorise supplier invoices and manage funding requests Support financial planning and budget setting in collaboration with senior stakeholders Occupier & Client Engagement Act as a senior point of contact for occupiers on operational and technical matters Support occupier meetings, forums and customer experience initiatives Balance occupier requirements with landlord obligations and operational risk Contribute to client reporting, including monthly, quarterly and ad-hoc reports Sustainability & ESG Support delivery of sustainability and ESG objectives across the site Work with specialist teams to implement action plans focused on energy, waste, water and carbon reduction Monitor performance data and identify opportunities for efficiency and improvement Team Leadership & Development Lead, manage and develop on-site technical and facilities teams Ensure regular 1:1s, performance reviews and training are completed Support onboarding, offboarding and any transition processes, including TUPE where applicable Promote a positive culture aligned to organisational values Experience & Qualifications: Minimum 4 years experience in a similar technical or facilities management role Strong understanding of commercial building systems and compliance requirements Experience managing contractors, service charge budgets and client reporting IOSH Managing Safely (or equivalent)

Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service and/or administration experience? We have multiple job opportunities available being recruited for ASAP! Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter. Salary - 30,609 Benefits include: Enhanced pension (up to 15% employer contribution) Annual salary review Discretionary bonus paid twice annually Salary sacrifice car scheme Private healthcare Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team. Role overview: Support the order process and ensure high levels of customer service are received Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process Process all deliveries for all orders placed online Reply to emails in a timely and professional manner Provide a high level of support to customers throughout the process Handling customer queries and problems as they arise Working well as part of a team Contact customers if there is an issue with their delivery Candidate requirements: Previous experience within customer service Relationship building skills Previous administration experience Strong team player Good communication skills on all levels Able to commute to the Watford office - hybrid working is available after training Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

We have an excellent opportunity where you can put your outstanding customer service skills in to action. We are looking for a confident and experienced customer service hero to join us as?a Senior Customer Service Advisor in our busy Service department at ourStellantis Dealerships in Poole . The Opportunity: As a Senior Customer Service Advisor youwill play a key role in developing a strong relations click apply for full job details

Time-Served Electrician Salary: £35,000 £45,000 per annum Halifax (Fixed Location) Our Client Based in Halifax, our client delivers exceptional quality across West Yorkshire and nationwide. As NICEIC, NAPPIT, MCS and RECC approved contractors, they specialise in full scope electrical services in the domestic and commercial sectors including inspection and testing, solar PV and battery storage, fire detection, security systems, CCTV, and access control. They are committed to reliability, transparency, and meticulous workmanship always leaving sites tidy and customers confident in their service. What They re Looking For They are looking for experienced, time served Electricians someone who takes pride in delivering high-quality, compliant work. Essential Qualifications and Experience: ECS Gold Card Minimum 3 years post-qualification experience NVQ Level 3 or City and Guilds 2360/2330 (or equivalent) BS 7671 (18th Edition Wiring Regulations) City & Guilds 2391 or 2394 and 2395 (Testing and Inspection) Proficiency in installation, fault-finding, and testing Experience with 3-phase systems and commercial work including containment Full UK manual driving licence Professional, punctual, self-sufficient, and customer-aware Desirable: Specialism in solar PV, battery storage, or EV charger installations (training provided if required) Knowledge of CCTV, alarm, and data wiring installations Key Responsibilities: Complete installations across domestic, commercial, and industrial sites Conduct testing, certification, and EICRs with precise reporting Perform fault diagnosis and rectification work Install renewables like solar PV, energy storage units, and EV charge points Mentor apprentices and uphold company safety standards Maintain professional client interactions on every job Why Join: Competitive salary: £35,000 £45,000 based on experience Company van and fuel card for business use Overtime opportunities Private medical insurance and pension plan Development opportunities in renewable and specialist technologies Consistent local workload no unnecessary travel Professional, close knit, respectful atmosphere where quality matters What Customers Say About Our Client A very professional, respectful and knowledgeable team. The work they did was tidy, methodical and quiet. They explained what they were doing as they went along and why they were doing it. I felt comfortable with them in my home and confident in the work they were doing. Satisfied customer, Holmfirth How to Apply This is a role for experienced Electricians our client is not looking for trainees at this time. If you are a time-served Electrician, then please send your CV. They look forward to hearing from you!

Are you ready to take your career to new heights? Become one of EasyJets incredible Service Excellence Specialists and help make everyones journey an unforgettable one! Start date: March 2026 Location: Glasgow- This is an office based role only click apply for full job details

Process Optimisation Technologist Hellaby (Home of KP Nuts) On-site Monday - Friday Join our snack-loving team We're looking for a Process Optimisation Technologist to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role We're looking for a Process Optimisation Technologist to join our Quality team at Hellaby. This role plays a key part in ensuring we manufacture safe, consistent, and efficient products. Working closely with Operations, Engineering, and R&D, you'll help us optimise processes, improve equipment performance, and introduce new products with confidence. You'll combine hands on factory work with structured data analysis to identify the root causes of variation, strengthen process controls, and support continuous improvement across the site. Your work will support Quality's purpose: protecting the integrity, safety, and reliability of everything we make. If you're motivated by technical problem solving, enjoy collaborating across teams, and want to make a real impact on how our products are made, we'd love to hear from you. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Optimising manufacturing processes Analysing line performance to identify bottlenecks, waste, inefficiencies, and opportunities to strengthen process capability Leading detailed technical investigations Using structured tools such as 5 Whys, Fishbone, DMAIC and SPC to identify root causes and support Quality-led corrective and preventive actions Supporting new product and process introduction Working with R&D and Quality colleagues to run trials, collect data, evaluate capability, and establish clear performance windows and control parameters Driving continuous improvement Leading or supporting site improvement activity targeting waste reduction, yield improvement, energy efficiency and process stability, contributing to Quality's continuous improvement roadmap Maintaining compliance and technical standards Ensuring all process changes meet site, regulatory and customer requirements, and supporting audits with clear documentation and strong technical rationale Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Relevant technical education or experience Food science, food technology, chemical engineering or similar, or equivalent industry experience Factory-based process engineering experience Ideally within food manufacturing and working cross functionally with Operations, Quality, Engineering and R&D Strong analytical and problem solving skills Confident working with data, capability analysis, and process performance measures Lean and continuous improvement experience Comfortable with tools such as 6S, time studies, line balance assessments and process mapping A proactive, solutions focused mindset Able to build relationships, communicate clearly, take ownership and follow through on actions

Company Description LGC Ltd ( ) is an international life sciences company working with customers in the government, academic, pharmaceutical, agricultural biotechnology, food, environment, security and sports sectors. LGC's Grant Management Group (GMG) manages a number of research funding programmes on behalf of government departments and other large national health bodies, to improve NHS patient health and care. The NIHR is funded through the Department of Health and Social Care (DHSC) and was established with the aim of creating a health and care research system in which the NHS supports outstanding individuals, working in world-class facilities, conducting leading-edge research focused on the needs of patients and the public. The NIHR Research Infrastructure provides a platform to enable research by creating an environment where early stage and applied research can thrive. Our Research Infrastructure consists of research expertise, specialist facilities, a research delivery workforce and support services. The NIHR invests more than £606 million a year of infrastructure funding through a number of different five-year infrastructure funding schemes. Job Description We are looking to recruit an experienced Senior Research Manager to manage a high profile National Institute for Health and Care Research (NIHR) portfolio of clinical and applied health research infrastructure funding schemes. These schemes drive the delivery of research breakthroughs into life-saving treatments for patients, driving innovation, and enabling the UK's international competitiveness in crucial areas of experimental medicine, applied health and care research. Job Purpose Reporting to a Programme Lead, and working closely with the Assistant Director of Research Infrastructure, and the Department for Health and Social Care, the postholder will lead the planning and delivery of all activities for their portfolio of research infrastructure schemes. This will include the development of the strategic direction for future funding competitions; leading on the delivery of funding competitions and the management of awards; and working with internal and external stakeholders to capture impact, promote collaborative working and other priority areas relevant to your schemes portfolio. We are looking for someone with a broad perspective of academia, funding, project management and health related policy. You will liaise with internal and external stakeholders, and provide our community of researchers with support and advice. You will be confident interacting with your peers and the external scientific community; able to demonstrate critical thinking, and an ability to influence and build productive relationships. Meticulous project management skills, with the ability to deliver multiple priorities simultaneously, is essential. Key Accountabilities: Developing the strategic direction for existing funding schemes : developing, project managing and delivering reviews of current schemes (scope, process, monitoring, impact) to develop recommendations for the next funding calls Lead the process of commissioning research: Lead the delivery of new funding competitions for existing schemes. This includes meticulous project planning, the development of application guidance notes, the organisation of international panel meetings, minute taking and writing feedback to applicants Development of new funding calls: Respond to ad hoc requests from DHSC/NIHR to develop and deliver new priority funding calls, developing an appropriate assessment mechanism and suitable monitoring processes through collaboration with relevant colleagues Stakeholder engagement: Provide the research community with support and advice on local management of their infrastructure award. Develop an outward facing strategy and plan to support schemes in order to raise the visibility of the awards within academic, clinical, public and government fora. Work with the award holders (Infrastructure Directors) to develop and support the implementation of collaborative working between individual awards within a given scheme Contract monitoring and annual reporting : manage any contractual requests/changes required during the lifetime of an award; requests for information (e.g. Parliamentary Questions or FOI requests), and the annual review of progress reports to assess progress and highlight concerns Flexible support to team: provide a high level of support across the team at peak work times.The schemes covered by team members will be reviewed periodically to support individual learning needs. Line Management: The post will be responsible for the line management of one Research Manager Qualifications Qualifications and Experience: Required Criteria A PhD degree (or equivalent) in biomedical or health sciences research (or significant equivalent sector experience) Substantial relevant work experience , preferably including the delivery of research funding allocation processes , in one of the following environments: research funding body (either government or charitable), research management within the NHS or HEIs, industry or academia The ability to demonstrate an interest in the strategic issues in health and care research funding and policy Strategic thinker able to interpret complex information while having a clear view of the "big picture" Excellent project planning and management skills ; able to prioritise and manage multiple tasks, working to challenging targets and deadlines The ability to employ creative approaches to effectively communicate complex information to individuals and groups from a range of different backgrounds and different seniority levels Committed team player with an ability to build effective working relationships Desirable Criteria Line management and staff development experience Additional Information Compensation, Benefits & Working Arrangements: Salary: £48,600 to £51,300 - Outstanding candidates may receive offers beyond the listed range Location: Twickenham , London / Hybrid working model Contract Type: Full Time, Permanent Working Hours: 37.5 per week Annual Leave: 25 days, plus UK public holidays Employee Benefits Include: Discretionary Annual bonus Enhanced Contributory Pension Scheme Life Insurance Cover Benenden Healthcare Membership Training and Development Opportunities Season Ticket Loan NB: This is a hybrid role based at our office in Twickenham, London with a minimum requirement of one in-office day per week. This requirement may increase based on team needs or operational demands. How to Apply If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Required Criteria' outlined in the job description. Additionally, share your enthusiasm for working with the LGC Group. NB: Closing date for applications is 9am on the 23rd February. Inclusion and Diversity LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have any accessibility requirements please contact Carl by email to arrange appropriate support.

Job Title: Customer Experience (CX) Manager About the Role Ten is building a global Customer Experience (CX) team to design and deliver compelling, seamless experiences for our members worldwide - both online and offline. As part of a globally positioned team with regional representation, the CX Manager will report to the CX Director and act as a critical bridge: Between functions within their region Between the region and global service support You will bring expert knowledge of the full customer journey, understanding how each touchpoint either enhances or hinders the delivery of an exceptional member experience. Key Responsibilities 1. Customer Journey Excellence Identify pain points and opportunities across the end-to-end customer journey Remove "clunky" or fragmented experiences to create seamless interactions Drive excellence in service quality, operational productivity, and member value Enhance the full member lifecycle, including onboarding, recovery, optimisation, and advocacy Champion a strong member-first mindset within your region 2. CX Strategy & Framework Development Contribute to the global CX framework led by the CX Director Partner with Operational and Product teams to establish best-practice approaches for delivering CX improvements Collaborate with global peers and regional managers to inform, influence, and co-create CX roadmap priorities Remove barriers that prevent a seamless, high-value member experience Align regional initiatives with global CX strategy 3. Insight, Analytics & Continuous Improvement Manage systems of customer insight to enable data-driven CX decision-making Develop and monitor key performance metrics to measure customer experience Consolidate and investigate known issues and improvement areas Use data and insight-led approaches (including mystery shopping and competitive analysis) to uncover and prioritise unknown gaps Provide a unified view of service performance and opportunity areas to inform roadmap prioritisation across departments 4. Cross-Functional Delivery & Governance Collaborate across departments delivering customer-facing activities Co-create and execute the CX roadmap and delivery programme Ensure alignment with related initiatives (e.g., proposition development, product roadmaps, member communications, training programmes) Highlight interdependencies across projects and resources to ensure cohesive execution Skills & Experience Strong understanding of end-to-end customer journey design and optimisation Experience driving CX transformation in a matrix, multi-regional environment Analytical mindset with the ability to translate data into actionable insights Proven ability to influence stakeholders across functions and seniority levels Strategic thinking combined with operational execution capability Experience defining and tracking CX KPIs and success metrics Passion for continuous improvement and member-centric innovation What Sets You Apart Intellectual curiosity and creative problem-solving Courage to challenge the status quo Strong collaboration and influencing skills A genuine passion for reshaping customer experience - today and for the future Shift Schedule: Standard working hours, Monday to Friday Main working hour : 08:00am - 5:00pm PHT (Philippine Time) Depending on business requirements, working hours may be scheduled from 10:00 AM to 7:00 PM PHT (Philippine Time). Work Arrangement: Full remote role Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. All our employees also enjoy a range of benefits regardless of where they are based. Not only do we offer a remote work option, but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program - this is a bonus (although we prefer to refer to this as 'extra spending money') that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals - this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals. Preference will be given to candidates in alignment with the employment equity plan of the organization Ten works with a small Preferred Suppliers List currently, focused on specialists in each location. Please note we are not accepting any further agencies onto our PSL at this time.

Water Efficiency Plumber x 2 Location(s): Midlands with some National travel - Full Driving Licence essential Salary Band: £30k - £35k subject to experience. Attractive bonus up to £200 per month. Contract: Full Time - 40-hour weeks Equipment : Vehicle (van), smart phone, associated equipment. Overview Aqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses. We currently require plumbers to build on our excellent team of Home Water Efficiency experts across the Midlands area with some National travel. We require enthusiastic, passionate, and talented people to join the team within one of our flagship contracts with Severn Trent Water. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you're interested in sustainability, technology and practical working, send in a copy of your CV. Responsibilities The successful applicant will be given a company van and will be carrying out the following throughout South Yorkshire. Leaking Toilets You will be responsible for diagnosing and repairing leaking toilets referred to you by You will diagnose and repair leaking toilets, referred by our water efficiency team, in both domestic and commercial environments. Tasks will include general maintenance, fault diagnosis, replacing defective parts, and ensuring toilets operate efficiently. Urinal Controls You will also be inspecting urinals to determine whether they are uncontrolled. If so, you will install a urinal control fitting. If a control is already present, you will assess whether it is functioning correctly, and if found to be faulty, replace it with a new Aqualogic Hydrocell unit. Accuracy and attention to detail are essential to ensure efficient and compliant water use. Full training will be given. Water Efficiency Checks You will visit homes and small to medium-sized businesses (e.g. shops, cafés, offices) that are interested in reducing water use and saving money. Your role will involve conducting water efficiency audits, assessing plumbing fixtures, measuring flow rates, identifying leaks, and installing water-saving devices where necessary. You will also take meter readings and input vital data into our system using provided IT equipment. As a water-saving expert, you'll offer practical advice, promote innovative technologies, and most importantly, deliver an outstanding, meaningful service. General This role requires strong problem-solving skills and a meticulous approach to identifying the root causes of leaks and delivering effective solutions. Please note: This position does not involve structural repairs, carpentry, or work on surrounding floors, walls, tiles, or other affected surfaces. Your focus will be exclusively on the plumbing components of the toilet system. You will represent Aqualogic and our water company clients with professionalism, expertise, and confidence. This role is ideal for individuals committed to tackling climate and sustainability challenges. Main Duties: Visiting domestic & commercial properties, liaising with customers and occupants. Providing water saving guidance and behavioural change advice. Fitting the recommended water saving items. Fixing leaking toilets Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office. Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating). Occasional weekend work may be required Qualifications: City & Guilds Level 2 Plumbing NVQ National Water Hygiene 'The Blue Card' preferred although training will be provided Education: GCSEs including Maths and English Full UK driving licence: essential Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Salary: Competitive Salary + Bonus + Excellent Benefits Sales Specialist (Outbound Sales) - Chesterfield Fusion Utilities So, who are we? We are Fusion Utilities, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Specialist based in Chesterfield youll be responsible for: Achieving planned sales and contributions by developing trading with target accounts, both new and existing. Achieving and maintaining agreed plans for sales and contributions by servicing existing accounts. Developing sales by opening new trading accounts through competitive pricing for work, making use of trade leads and project tracking information. Proactive and positive stakeholder engagement, seeking out new business opportunities Developing sales by cross selling a range of relevant products, to new and existing accounts. This is a full-time, permanent role working 40 hours per week Monday to Friday between 7.30am 4.30pm or 8am - 5pm And heres what wed like you to have: Previous experience in a customer focused environment Excellent Communication skills in particular questioning and listening Strong IT skills, especially CRM systems Proven experience of making outbound calls to customers and be comfortable in this area. We look forward to receiving your application! JBRP1_UKTJ

Want a role that could help change someones life? Then this could be the opportunity for you! We are looking for kind and compassionate individuals who are keen to make positive changes in peoples lives as we face the harsh realities of the cost of living crisis and the hardships that come from this. If this sounds like you then keep reading: The important stuff! : Customer Service Specialist Start Date: 13th of April Salary: £12.21 per hour (£23,908 p/a) Site: Manchester City Centre - this is an onsite role only, no work at home option available Shifts: Full time: 37.5 hours per week (shifts will be set between Monday Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) Training Duration: 10 days (Monday- Friday 9am- 5:30pm) Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, whats not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways, such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview You will have the opportunity in our brand-new offices in Manchester City Centre where you to work with like-minded people on one of our government campaigns that really do make a difference to others. As a member of our expanding team here at Teleperformance, you will have the opportunity to take on a variety of responsibilities within your role; such as: Taking calls via the inbound telephone channel helping customers who are inquiring about employment status in line with government guidelines and support, general claims, payments, change of details/circumstances, new Universal Credit claims and appointment-related queries. You will be able to make a difference to peoples lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. Still interestedGreat News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your A game at all times. Lunch breaks- so you can have a good natter with your colleagues or go and stretch your legs with a walk round Piccadilly Gardens or even better some well-deserved retail therapy in Manchester Arndale! You will have plenty of assistance, so if there is anything you are struggling with- you will always have a friendly supportive team of people around you who will be more than happy to help. The start of your journey with Teleperformance You get 10 days of classroom-based training (paid of course) where you will get all the information you could possibly need to be a Customer Service Superstar. This will give you a great insight into how your skills will help callers and where you will be able to envisage yourself making someones day that little bit better. Whats in it for you- PERKS PERKS PERKS! Perks at Work Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GPs, Mental Health Support, Financial Advice, Legal Advice Critical Illness up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed JBRP1_UKTJ

Artis HR are delighted to be partnering with an global fmcg business as they look to appoint a People Business Partner to support their growing regional operation. This is a true generalist role, ideal for someone who enjoys being close to the business and involved in the full employee lifecycle. As the People Business Partner, you'll work closely with operational leaders to deliver a proactive and solutions-focused HR service. You'll be the go-to for all day-to-day people matters, from employee relations and policy guidance through to driving improvements across processes, culture, and ways of working. Key Responsibilities: Provide hands-on generalist HR support across the site Lead and manage ER cases in a fair, timely and commercially aware way Advise managers on HR policies, procedures and best practice Support with people planning, absence management and engagement initiatives Help drive consistency, compliance and positive cultural change Contribute to projects across HR operations and continuous improvement About You: Strong HR generalist background, ideally within fmcg, manufacturing, engineering, or similar operational environments Solid understanding of UK employment law and HR policy Comfortable working at pace and partnering with stakeholders at all levels Pragmatic, approachable and solutions-focused 3 days onsite, with flexibility Permanent role, partnering closely with site leadership If you're a confident HR Generalist/People Partner who thrives in a hands-on, operational environment, we'd love to hear from you. Apply today or contact Artis HR for a confidential conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)