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Tradewind Recruitment
Recruitment Consultant
Tradewind Recruitment Whitstable, Kent
Recruitment Consultant - Education Location: Kent (Whitstable) Salary: 28,000 - 30,000 base + uncapped commission Start Date: ASAP Have you worked in sales , education , or another people-focused role and are now looking for a career where your effort directly drives your earnings and progression? At Tradewind Recruitment , we're hiring driven individuals to join our high-performing education recruitment team in Kent. You don't need a degree; we're interested in commercial mindset, resilience, and communication skills . If you're an ex-teacher , sales professional , or someone who thrives in fast-paced environments, recruitment could be a natural next step. Why Tradewind Recruitment? We're one of the UK's leading education recruitment agencies, a 5x Sunday Times Top 100 Company , and specialists in developing high performers. Many of our most successful consultants joined us from sales, teaching, retail, hospitality, or customer service backgrounds. What they had in common? Drive, people skills, and ambition. What We Offer: 28,000 - 30,000 starting salary with uncapped commission 35,000 - 42,000 realistic first-year earnings 35 days annual leave + early finishes during school holidays Award-winning training through our Impact Academy Clear, merit-based career progression All-expenses-paid international incentive trips Supportive, collaborative team culture Regular socials, wellbeing initiatives, and ongoing development The Role: As a Recruitment Consultant, you'll be responsible for: Interviewing and placing education professionals into schools Managing and nurturing long-term candidate relationships Writing CV profiles and marketing candidates to schools Working closely with schools to meet their staffing needs Managing multiple vacancies and priorities at pace Working towards clear KPIs with commission earned from day one If you've worked in sales , you'll recognise the targets and momentum. If you're an ex-teacher , you'll value the education focus and relationship-building. Training & Development - The Impact Academy Our Impact Academy is a structured training programme designed for people with transferable skills , not recruitment experience. You'll receive: One-to-one mentoring Hands-on coaching Classroom-based training covering: Candidate management Compliance & safeguarding Time management and prioritisation Business development & negotiation (year 2) Progression is based on performance , not background or qualifications. Who We're Looking For: We'd love to hear from people who: Have a background in sales, teaching, customer service, or recruitment Are confident communicators who enjoy working with people Are resilient, competitive, and motivated by results Thrive in fast-paced, target-driven environments Want a long-term career with strong earning potential Degree or no degree; attitude, work ethic, and ambition matter most . Ready for Your Next Step? If you're looking to transition into a rewarding, high-energy career where your skills are recognised and rewarded, Tradewind Recruitment wants to hear from you . Submit your CV to (url removed) to apply or arrange an initial conversation. Build a career in recruitment with Tradewind - where experience counts and potential is rewarded.
Feb 10, 2026
Full time
Recruitment Consultant - Education Location: Kent (Whitstable) Salary: 28,000 - 30,000 base + uncapped commission Start Date: ASAP Have you worked in sales , education , or another people-focused role and are now looking for a career where your effort directly drives your earnings and progression? At Tradewind Recruitment , we're hiring driven individuals to join our high-performing education recruitment team in Kent. You don't need a degree; we're interested in commercial mindset, resilience, and communication skills . If you're an ex-teacher , sales professional , or someone who thrives in fast-paced environments, recruitment could be a natural next step. Why Tradewind Recruitment? We're one of the UK's leading education recruitment agencies, a 5x Sunday Times Top 100 Company , and specialists in developing high performers. Many of our most successful consultants joined us from sales, teaching, retail, hospitality, or customer service backgrounds. What they had in common? Drive, people skills, and ambition. What We Offer: 28,000 - 30,000 starting salary with uncapped commission 35,000 - 42,000 realistic first-year earnings 35 days annual leave + early finishes during school holidays Award-winning training through our Impact Academy Clear, merit-based career progression All-expenses-paid international incentive trips Supportive, collaborative team culture Regular socials, wellbeing initiatives, and ongoing development The Role: As a Recruitment Consultant, you'll be responsible for: Interviewing and placing education professionals into schools Managing and nurturing long-term candidate relationships Writing CV profiles and marketing candidates to schools Working closely with schools to meet their staffing needs Managing multiple vacancies and priorities at pace Working towards clear KPIs with commission earned from day one If you've worked in sales , you'll recognise the targets and momentum. If you're an ex-teacher , you'll value the education focus and relationship-building. Training & Development - The Impact Academy Our Impact Academy is a structured training programme designed for people with transferable skills , not recruitment experience. You'll receive: One-to-one mentoring Hands-on coaching Classroom-based training covering: Candidate management Compliance & safeguarding Time management and prioritisation Business development & negotiation (year 2) Progression is based on performance , not background or qualifications. Who We're Looking For: We'd love to hear from people who: Have a background in sales, teaching, customer service, or recruitment Are confident communicators who enjoy working with people Are resilient, competitive, and motivated by results Thrive in fast-paced, target-driven environments Want a long-term career with strong earning potential Degree or no degree; attitude, work ethic, and ambition matter most . Ready for Your Next Step? If you're looking to transition into a rewarding, high-energy career where your skills are recognised and rewarded, Tradewind Recruitment wants to hear from you . Submit your CV to (url removed) to apply or arrange an initial conversation. Build a career in recruitment with Tradewind - where experience counts and potential is rewarded.
Polkadotfrog
Temporary Part Time Receptionist
Polkadotfrog
Temporary Receptionist / Showroom Host Prestige Car Dealership Bury St Edmunds Fridays Saturdays Only £12.50 per hour Start: ASAP polkadotfrog are delighted to be supporting a prestigious, well-known automotive brand in Bury St Edmunds who are seeking a polished, confident, and welcoming Receptionist / Showroom Host to support their front-of-house team. This is a fantastic opportunity if you enjoy meeting people, creating a great first impression, and working in a smart, professional environment. You'll be the first person customers see when they walk through the door, so your warmth, professionalism, and ability to create a smooth, luxury experience will be key. Your duties will include: Welcoming customers into the showroom with a friendly, approachable manner Letting the sales team know when customers arrive Answering incoming calls and transferring them to the correct department Keeping the reception area clean, tidy and presentable at all times Offering refreshments and ensuring customers feel well looked after Light administrative tasks as needed Hours Friday Saturday only Typical hours: Friday 8am - 5.30pm Saturday 9am - 5pm Perfect for someone seeking extra income, part-time work, or a role that fits alongside studies or other commitments. About you Wed love to speak to you if you have: Front-of-house, reception, customer service or hospitality experience A professional, polished approach Strong communication skills Confidence speaking with customers face-to-face and over the phone Reliability, this role is essential to the smooth running of the showroom A friendly personality and pride in offering a 5-star experience Pay Benefits £12.50 per hour Weekly pay A stunning workplace environment Support from your polkadotfrog consultant throughout your assignment At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format. Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple, to create positive relationships, built on honesty, transparency, and thoughtfulness, for both employers and job seekers. INDH
Feb 10, 2026
Seasonal
Temporary Receptionist / Showroom Host Prestige Car Dealership Bury St Edmunds Fridays Saturdays Only £12.50 per hour Start: ASAP polkadotfrog are delighted to be supporting a prestigious, well-known automotive brand in Bury St Edmunds who are seeking a polished, confident, and welcoming Receptionist / Showroom Host to support their front-of-house team. This is a fantastic opportunity if you enjoy meeting people, creating a great first impression, and working in a smart, professional environment. You'll be the first person customers see when they walk through the door, so your warmth, professionalism, and ability to create a smooth, luxury experience will be key. Your duties will include: Welcoming customers into the showroom with a friendly, approachable manner Letting the sales team know when customers arrive Answering incoming calls and transferring them to the correct department Keeping the reception area clean, tidy and presentable at all times Offering refreshments and ensuring customers feel well looked after Light administrative tasks as needed Hours Friday Saturday only Typical hours: Friday 8am - 5.30pm Saturday 9am - 5pm Perfect for someone seeking extra income, part-time work, or a role that fits alongside studies or other commitments. About you Wed love to speak to you if you have: Front-of-house, reception, customer service or hospitality experience A professional, polished approach Strong communication skills Confidence speaking with customers face-to-face and over the phone Reliability, this role is essential to the smooth running of the showroom A friendly personality and pride in offering a 5-star experience Pay Benefits £12.50 per hour Weekly pay A stunning workplace environment Support from your polkadotfrog consultant throughout your assignment At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format. Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple, to create positive relationships, built on honesty, transparency, and thoughtfulness, for both employers and job seekers. INDH
Think Specialist Recruitment
SAP Administrator
Think Specialist Recruitment Luton, Bedfordshire
Are you an Administrator? Do you have experience on SAP? Local to Luton or easily able to get there? And currently free for a temporary project for at least the next few months? Read on! We're currently working with a very well-known and respected international company who are head and shoulders above the competition in their field, and they're looking for a temp to come in and support the team with some basic administration, order processing and customer service for the coming weeks/months. We are looking for someone with previous administration experience and ideally, someone that doesn't mind working in what will be quite a monotonous role where you are churning through orders and email enquiries. Day-to-day you'll spend most of the time working through orders/queries as well as speaking to customers and internal staff too - A full day's training to be provided to help you get to grips with their version of SAP and how to process the orders etc. Please note, due to the nature of this temp requirement this company are only going to be considering people who have some form of previous experience using SAP. The offices for this company are based in the Luton area with free parking on site. The core working hours will be 8.30am to 5pm, although it's an early finish on a Friday, and working a full Monday to Friday week. With this being temp, you'd be paid weekly and at an hourly rate of around 13 to 14 per hour + holiday pay accrual. This role is a temp support role, so if you're free for weeks/months only, this is fine - But equally if you'd be interested in a more permanent role this is also going to be looked at and will be paying a salary of 30k minimum plus attractive benefits and bonusses. Duties: Order processing General administration Customer service support - Calls and mainly emails/tickets Candidate Requirements: SAP experience is a must have. Previous Order Processing, Administration or Customer Service experience is a must. Strong Microsoft Word, PowerPoint and Excel skills. Self-driven, independent personality with lots of enthusiasm. Strong organisational and time management skills. Clear attention to detail. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Feb 10, 2026
Full time
Are you an Administrator? Do you have experience on SAP? Local to Luton or easily able to get there? And currently free for a temporary project for at least the next few months? Read on! We're currently working with a very well-known and respected international company who are head and shoulders above the competition in their field, and they're looking for a temp to come in and support the team with some basic administration, order processing and customer service for the coming weeks/months. We are looking for someone with previous administration experience and ideally, someone that doesn't mind working in what will be quite a monotonous role where you are churning through orders and email enquiries. Day-to-day you'll spend most of the time working through orders/queries as well as speaking to customers and internal staff too - A full day's training to be provided to help you get to grips with their version of SAP and how to process the orders etc. Please note, due to the nature of this temp requirement this company are only going to be considering people who have some form of previous experience using SAP. The offices for this company are based in the Luton area with free parking on site. The core working hours will be 8.30am to 5pm, although it's an early finish on a Friday, and working a full Monday to Friday week. With this being temp, you'd be paid weekly and at an hourly rate of around 13 to 14 per hour + holiday pay accrual. This role is a temp support role, so if you're free for weeks/months only, this is fine - But equally if you'd be interested in a more permanent role this is also going to be looked at and will be paying a salary of 30k minimum plus attractive benefits and bonusses. Duties: Order processing General administration Customer service support - Calls and mainly emails/tickets Candidate Requirements: SAP experience is a must have. Previous Order Processing, Administration or Customer Service experience is a must. Strong Microsoft Word, PowerPoint and Excel skills. Self-driven, independent personality with lots of enthusiasm. Strong organisational and time management skills. Clear attention to detail. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
PEARSON WHIFFIN RECRUITMENT LTD
Client Service Agent
PEARSON WHIFFIN RECRUITMENT LTD Weavering, Kent
Client Services Advisor £26,500 DOE Maidstone, with hybrid working (1 day in the office per week) Monday to Friday 8am 5pm We are working on behalf of a well-established, internationally known digital security company to source an enthusiastic, motivated Client Services Agent to join their busy and friendly team. Based in Maidstone, this role offers set days in the office and the rest of the week working remotely, with full training and support. If you are fluent in English as well as Arabic, Hebrew, Bulgarian or Greek. This would be desirable. Duties include: Following defined procedures and protocols to deliver application data checking and verification services. Supporting customers through global processes and procedures to complete applications. Using Zendesk to monitor and action a support ticketing system. Liaising with business registries for validation information. Maintaining accurate and up to date information within the intranet to support internal processes and training material being kept up to date. The successful candidate will have/be: Fantastic customer service skills and a strong customer focused approach. Previous experience within a customer service or customer support role. Excellent attention to detail. Strong problem-solving skills and lots of self-motivation. Confidence and ability to learn and apply new concepts quickly. Flexibility and adaptability according to team and business needs. Bilingual this would be a significant advantage, although not essential. This is a great company who believe in looking after their workforce and providing a positive workplace. If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Holly Ensoll, Senior Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Feb 10, 2026
Full time
Client Services Advisor £26,500 DOE Maidstone, with hybrid working (1 day in the office per week) Monday to Friday 8am 5pm We are working on behalf of a well-established, internationally known digital security company to source an enthusiastic, motivated Client Services Agent to join their busy and friendly team. Based in Maidstone, this role offers set days in the office and the rest of the week working remotely, with full training and support. If you are fluent in English as well as Arabic, Hebrew, Bulgarian or Greek. This would be desirable. Duties include: Following defined procedures and protocols to deliver application data checking and verification services. Supporting customers through global processes and procedures to complete applications. Using Zendesk to monitor and action a support ticketing system. Liaising with business registries for validation information. Maintaining accurate and up to date information within the intranet to support internal processes and training material being kept up to date. The successful candidate will have/be: Fantastic customer service skills and a strong customer focused approach. Previous experience within a customer service or customer support role. Excellent attention to detail. Strong problem-solving skills and lots of self-motivation. Confidence and ability to learn and apply new concepts quickly. Flexibility and adaptability according to team and business needs. Bilingual this would be a significant advantage, although not essential. This is a great company who believe in looking after their workforce and providing a positive workplace. If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Holly Ensoll, Senior Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Trinity Resource Solutions
Sales Support Specialist
Trinity Resource Solutions City, London
Sales Support Specialist Are you passionate about delivering outstanding B2B customer service and keeping complex order processes running like clockwork? Do you thrive at the center of sales, logistics, and operations making things happen for customers every day? We re looking for a Sales Support Specialist to become the trusted first point of contact for our client's B2B customers, primarily furniture dealers across Europe. This is a pivotal role where your attention to detail, problem-solving mindset, and customer-first approach will directly shape the customer experience. The Role As a Sales Support Specialist, you ll own the end-to-end order journey from initial order processing through to delivery and aftersales support. You ll work closely with Sales, Operations, and Logistics to ensure orders are accurate, deliveries are smooth, and any issues are resolved quickly and professionally. Order Management Process customer orders accurately and on time Monitor service failures, identify root causes, and suggest improvements Support sales targets by maintaining high service levels Place orders with supply chain partners when required Keep customer portals accurate and up to date Customer Support Handle daily enquiries and complaints via phone and email Acknowledge and confirm orders clearly and promptly Proactively advise customers of shortages, delays, and revised availability Log, track, and resolve all customer queries efficiently Stock & Delivery Coordination Liaise with Operations to gather stock data and share insights internally and externally Support stock allocation and delivery planning with logistics partners Ensure realistic lead times to meet deadlines and control costs Administration & Reporting Maintain customer accounts and master data Prepare reports on complaints and service performance Support the Team Leader or Manager with administrative tasks Performance & Collaboration Maintain an exceptional customer service level Share weekly service updates with internal teams and customers Communicate daily with customers on service-related matters Collaborate cross-functionally and contribute to projects and performance reviews What We re Looking For 5+ years experience delivering high-quality B2B customer service Strong background in logistics and international shipping , including post-Brexit documentation and customs processes Degree-level education or equivalent professional experience Solid understanding of order processing and OTC workflows Advanced skills in Microsoft Office and ERP systems Excellent written and verbal communication skills, with a sharp eye for detail and a proactive, solutions-focused approach
Feb 10, 2026
Full time
Sales Support Specialist Are you passionate about delivering outstanding B2B customer service and keeping complex order processes running like clockwork? Do you thrive at the center of sales, logistics, and operations making things happen for customers every day? We re looking for a Sales Support Specialist to become the trusted first point of contact for our client's B2B customers, primarily furniture dealers across Europe. This is a pivotal role where your attention to detail, problem-solving mindset, and customer-first approach will directly shape the customer experience. The Role As a Sales Support Specialist, you ll own the end-to-end order journey from initial order processing through to delivery and aftersales support. You ll work closely with Sales, Operations, and Logistics to ensure orders are accurate, deliveries are smooth, and any issues are resolved quickly and professionally. Order Management Process customer orders accurately and on time Monitor service failures, identify root causes, and suggest improvements Support sales targets by maintaining high service levels Place orders with supply chain partners when required Keep customer portals accurate and up to date Customer Support Handle daily enquiries and complaints via phone and email Acknowledge and confirm orders clearly and promptly Proactively advise customers of shortages, delays, and revised availability Log, track, and resolve all customer queries efficiently Stock & Delivery Coordination Liaise with Operations to gather stock data and share insights internally and externally Support stock allocation and delivery planning with logistics partners Ensure realistic lead times to meet deadlines and control costs Administration & Reporting Maintain customer accounts and master data Prepare reports on complaints and service performance Support the Team Leader or Manager with administrative tasks Performance & Collaboration Maintain an exceptional customer service level Share weekly service updates with internal teams and customers Communicate daily with customers on service-related matters Collaborate cross-functionally and contribute to projects and performance reviews What We re Looking For 5+ years experience delivering high-quality B2B customer service Strong background in logistics and international shipping , including post-Brexit documentation and customs processes Degree-level education or equivalent professional experience Solid understanding of order processing and OTC workflows Advanced skills in Microsoft Office and ERP systems Excellent written and verbal communication skills, with a sharp eye for detail and a proactive, solutions-focused approach
Sellick Partnership
Property Maintenance Manager
Sellick Partnership Burton-on-trent, Staffordshire
Property Maintenance Manager Burton upon Trent 200 - 230 per day (dependent on payment method) On-going Contract Sellick Partnership Ltd are working in partnership with a well-established housing association to recruit an experienced Property Maintenance Manager on an on-going contract basis. This role sits within the Property Services team and will play a key role in delivering high-quality maintenance services across the housing portfolio. The Role As Property Maintenance Manager, you will be responsible for overseeing both planned and reactive maintenance, ensuring properties are safe, compliant, and well-maintained while delivering a customer-focused service to tenants. Key Responsibilities Maintenance Operations: Develop and implement proactive (preventative) maintenance programmes and oversee reactive repairs. Team Leadership: Manage and support maintenance operatives and cleaning staff, including scheduling, training, and performance management. Contractor Management: Appoint, manage, and negotiate with external contractors and suppliers to deliver specialist works. Budgeting & Reporting: Manage maintenance budgets, monitor expenditure, and maintain accurate records of all works undertaken. Compliance & Safety: Ensure all maintenance activities meet health & safety legislation and regulatory standards. Tenant & Stakeholder Engagement: Respond to tenant maintenance requests and provide clear reporting on property condition and performance. Essential Qualifications CIH Level 4 Certificate in Managing Housing Maintenance or CIOB-CIH Level 4 Certificate in Housing Maintenance Management or CIH Level 3 Certificate in Housing Maintenance and Asset Management Skills & Experience Proven experience managing contractors and in-house maintenance teams Strong budget and financial management skills with the ability to report on performance A customer-focused approach with experience working within social housing, including supporting vulnerable tenants Sound knowledge of housing compliance, repairs, and maintenance best practice This is an excellent opportunity for an experienced maintenance professional to join a respected housing provider on a long-term interim basis. If you are well-suited to the role, please apply or for more information, contact Josh Meek at Sellick Partnership Ltd Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Feb 10, 2026
Contractor
Property Maintenance Manager Burton upon Trent 200 - 230 per day (dependent on payment method) On-going Contract Sellick Partnership Ltd are working in partnership with a well-established housing association to recruit an experienced Property Maintenance Manager on an on-going contract basis. This role sits within the Property Services team and will play a key role in delivering high-quality maintenance services across the housing portfolio. The Role As Property Maintenance Manager, you will be responsible for overseeing both planned and reactive maintenance, ensuring properties are safe, compliant, and well-maintained while delivering a customer-focused service to tenants. Key Responsibilities Maintenance Operations: Develop and implement proactive (preventative) maintenance programmes and oversee reactive repairs. Team Leadership: Manage and support maintenance operatives and cleaning staff, including scheduling, training, and performance management. Contractor Management: Appoint, manage, and negotiate with external contractors and suppliers to deliver specialist works. Budgeting & Reporting: Manage maintenance budgets, monitor expenditure, and maintain accurate records of all works undertaken. Compliance & Safety: Ensure all maintenance activities meet health & safety legislation and regulatory standards. Tenant & Stakeholder Engagement: Respond to tenant maintenance requests and provide clear reporting on property condition and performance. Essential Qualifications CIH Level 4 Certificate in Managing Housing Maintenance or CIOB-CIH Level 4 Certificate in Housing Maintenance Management or CIH Level 3 Certificate in Housing Maintenance and Asset Management Skills & Experience Proven experience managing contractors and in-house maintenance teams Strong budget and financial management skills with the ability to report on performance A customer-focused approach with experience working within social housing, including supporting vulnerable tenants Sound knowledge of housing compliance, repairs, and maintenance best practice This is an excellent opportunity for an experienced maintenance professional to join a respected housing provider on a long-term interim basis. If you are well-suited to the role, please apply or for more information, contact Josh Meek at Sellick Partnership Ltd Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Randstad Internal Resourcer
Account Specialist
Randstad Internal Resourcer
Account Specialist Randstad Inhouse Services deliver tailored end-to-end onsite recruitment solutions working in partnership with our clients from 100+ on-site locations throughout the UK, and we have an exciting opportunity to join us supporting the on-site operations in multi locations across a key account Caterpillar, covering the UK region but being based out of the Stockton site. This role will require you to become an integral part of the client's team and will need to fully embed yourself by understanding the environment, culture, and of course, the requirements and skills of the roles you would be recruiting for. You will be required to effectively and efficiently deal with stakeholders, manage multiple roles and stick to tight deadlines, all while providing a world class service. This role requires flexibility and the ability to quickly adapt your working style to the different clients & sites at short notice. You will be responsible for: Developing and implementing strategies to attract the best people to the business Supporting, mentoring and skill sharing with all team members Induction support of team temp staff PPE organisation Payroll ER/HR queries Creating good relationships with the client and customer focus Supporting the workforce Adhering to strict deadlines and SLAs Monthly reporting to key stakeholders within the business To be successful in this role you will have: You should be able to example supervisory or team leading experience An understanding of volume recruitment management would be desirable Know the commercial importance of working with tight deadlines and strong processes Have excellent communication skills and capable of dealing with stakeholders at all levels Possess the ability to work under pressure Be a very adaptable & flexible worker, able to prioritise well If you want to join one of the world's largest recruitment organisations, in a position that will see you engaging with a key client and key stakeholders and taking responsibility for delivering a first class service to our client then please do get in touch with Sam Badger. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Feb 10, 2026
Full time
Account Specialist Randstad Inhouse Services deliver tailored end-to-end onsite recruitment solutions working in partnership with our clients from 100+ on-site locations throughout the UK, and we have an exciting opportunity to join us supporting the on-site operations in multi locations across a key account Caterpillar, covering the UK region but being based out of the Stockton site. This role will require you to become an integral part of the client's team and will need to fully embed yourself by understanding the environment, culture, and of course, the requirements and skills of the roles you would be recruiting for. You will be required to effectively and efficiently deal with stakeholders, manage multiple roles and stick to tight deadlines, all while providing a world class service. This role requires flexibility and the ability to quickly adapt your working style to the different clients & sites at short notice. You will be responsible for: Developing and implementing strategies to attract the best people to the business Supporting, mentoring and skill sharing with all team members Induction support of team temp staff PPE organisation Payroll ER/HR queries Creating good relationships with the client and customer focus Supporting the workforce Adhering to strict deadlines and SLAs Monthly reporting to key stakeholders within the business To be successful in this role you will have: You should be able to example supervisory or team leading experience An understanding of volume recruitment management would be desirable Know the commercial importance of working with tight deadlines and strong processes Have excellent communication skills and capable of dealing with stakeholders at all levels Possess the ability to work under pressure Be a very adaptable & flexible worker, able to prioritise well If you want to join one of the world's largest recruitment organisations, in a position that will see you engaging with a key client and key stakeholders and taking responsibility for delivering a first class service to our client then please do get in touch with Sam Badger. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Ad Warrior
Domestic Abuse Intervention Worker
Ad Warrior
Domestic Abuse Intervention Worker Location: Remote Salary: £29,000 per annum Vacancy Type: Fixed Term Contract (Maternity Cover) until September 2026 Expiry date: 05 March, 2026 Make a real difference when it matters most At the organisation, they're on a mission to deliver a modern, compassionate and customer centred service that truly puts people first. As part of their Customer Experience Directorate, you'll play a vital frontline role supporting customers experiencing domestic abuse or other safeguarding concerns - ensuring they are heard, respected, and guided towards safe and positive outcomes. If you're someone who brings empathy, professionalism and resilience to complex situations, this is a unique opportunity to shape services that genuinely change lives. What you'll be doing As their Domestic Abuse Intervention Worker , you will: Deliver frontline housing management services with a specialist focus on domestic abuse and safeguarding casework. Shape and deliver tailored support for customers in vulnerable or complex circumstances. Work with partner agencies and lead or contribute to coordinated multi agency responses. Champion the organisation's Customer Promise and tone of voice - ensuring every customer feels valued and listened to. Provide clear, compassionate and efficient customer journeys, including digital channels. Use data, behavioural insights and customer feedback to suggest service improvements and innovations. Take pride in the communities they serve, helping customers feel safe, supported and informed. This role is predominantly home based but they will need you to be flexible to travel within your local area as the role may involve site visits and attendance at court on behalf of your colleagues. What they're looking for You'll have: Experience supporting people affected by domestic abuse, safeguarding concerns or other forms of harm. A strong understanding of safeguarding principles and experience managing complex customer cases. Confidence in leading or coordinating multi agency approaches to achieve positive outcomes. A track record of effective partnership working. The ability to think beyond traditional processes and find innovative, customer focused solutions. A commitment to learning, development and delivering excellent customer service. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Feb 10, 2026
Full time
Domestic Abuse Intervention Worker Location: Remote Salary: £29,000 per annum Vacancy Type: Fixed Term Contract (Maternity Cover) until September 2026 Expiry date: 05 March, 2026 Make a real difference when it matters most At the organisation, they're on a mission to deliver a modern, compassionate and customer centred service that truly puts people first. As part of their Customer Experience Directorate, you'll play a vital frontline role supporting customers experiencing domestic abuse or other safeguarding concerns - ensuring they are heard, respected, and guided towards safe and positive outcomes. If you're someone who brings empathy, professionalism and resilience to complex situations, this is a unique opportunity to shape services that genuinely change lives. What you'll be doing As their Domestic Abuse Intervention Worker , you will: Deliver frontline housing management services with a specialist focus on domestic abuse and safeguarding casework. Shape and deliver tailored support for customers in vulnerable or complex circumstances. Work with partner agencies and lead or contribute to coordinated multi agency responses. Champion the organisation's Customer Promise and tone of voice - ensuring every customer feels valued and listened to. Provide clear, compassionate and efficient customer journeys, including digital channels. Use data, behavioural insights and customer feedback to suggest service improvements and innovations. Take pride in the communities they serve, helping customers feel safe, supported and informed. This role is predominantly home based but they will need you to be flexible to travel within your local area as the role may involve site visits and attendance at court on behalf of your colleagues. What they're looking for You'll have: Experience supporting people affected by domestic abuse, safeguarding concerns or other forms of harm. A strong understanding of safeguarding principles and experience managing complex customer cases. Confidence in leading or coordinating multi agency approaches to achieve positive outcomes. A track record of effective partnership working. The ability to think beyond traditional processes and find innovative, customer focused solutions. A commitment to learning, development and delivering excellent customer service. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Think Specialist Recruitment
Sales Order Processing Executive - Graduate Opportunity
Think Specialist Recruitment Hatfield, Hertfordshire
Are you Degree educated? Do you have previous experience within a Sales Support? Think Specialist Recruitment are delighted to be recruiting for an exciting opportunity to join a leading and growing organisation, working within a friendly and driven team who are at an exciting point of growth. To be considered, candidates must be Degree educated with previous experience within an office environment. Monday - Friday 30,000 - 35,000 depending on experience, plus good benefits Some of the duties will include: Dealing with incoming emails and calls from customers, providing a high level of service Processing customer orders Working closely with other internal departments Setting up new customer accounts Participating in weekly team meetings Working well as part of a team Keeping information accurately updated The suitable candidate: Degree educated Previous experience within an office based customer facing position Analytical and numerical skills Good attention to detail Strong communication skills both written and verbal Be a great team player Good IT skills including Excel Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Feb 10, 2026
Full time
Are you Degree educated? Do you have previous experience within a Sales Support? Think Specialist Recruitment are delighted to be recruiting for an exciting opportunity to join a leading and growing organisation, working within a friendly and driven team who are at an exciting point of growth. To be considered, candidates must be Degree educated with previous experience within an office environment. Monday - Friday 30,000 - 35,000 depending on experience, plus good benefits Some of the duties will include: Dealing with incoming emails and calls from customers, providing a high level of service Processing customer orders Working closely with other internal departments Setting up new customer accounts Participating in weekly team meetings Working well as part of a team Keeping information accurately updated The suitable candidate: Degree educated Previous experience within an office based customer facing position Analytical and numerical skills Good attention to detail Strong communication skills both written and verbal Be a great team player Good IT skills including Excel Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Everpool Recruitment
Assistant Manager- Newcastle
Everpool Recruitment Stone, Kent
Assistant Store Manager Bluewater Fashion-forward Jewellery brand. A bold, design-led jewellery and accessories retailer is searching for a Assistant Store Manager who brings style, pace, and strong commercial instinct. This Bluewater boutique needs a leader who can support the store manager in driving customer centric environment in store. If you want to work with trend driven products and enjoy fashion then this role is for you.We're excited to be recruiting on behalf of a premium fashion and jewellery brand that's taking the market by storm. With rapid growth and stylish collections loved by customers, they are now seeking a passionate and commercially driven Assistant Manager . What You'll Do: Deliver a world-class customer experience in a fast paced environment - Lead by example, ensuring every interaction is warm, personalised, and memorable. Support in driving sales & store performance - Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience. Coach & develop the team - Help train, inspire, and empower your team to perform at their best. Operational excellence - Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly. Step up when needed - Confidently take charge in the Store Manager's absence and act as a key point of communication. What We're Looking For: 2-3 years' retail experience within jewellery or high street fashion Leadership qualities - A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent. Customer-first mindset - Passionate about delivering an exceptional shopping experience. Results-driven - Confident with KPIs, sales targets, and store profitability. A proactive problem solver - Able to adapt, take initiative, and find solutions. Passion for fashion & styling - Keeps up with trends and understands the power of personalisation. Flexibility - Available for evenings, weekends, and peak trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Develop your skills and grow with a global brand. Jewellery Allowance & Generous Team Discounts Full Training in Piercing (Certification Provided) Exciting Incentives & Competitions Birthday Day Off
Feb 10, 2026
Full time
Assistant Store Manager Bluewater Fashion-forward Jewellery brand. A bold, design-led jewellery and accessories retailer is searching for a Assistant Store Manager who brings style, pace, and strong commercial instinct. This Bluewater boutique needs a leader who can support the store manager in driving customer centric environment in store. If you want to work with trend driven products and enjoy fashion then this role is for you.We're excited to be recruiting on behalf of a premium fashion and jewellery brand that's taking the market by storm. With rapid growth and stylish collections loved by customers, they are now seeking a passionate and commercially driven Assistant Manager . What You'll Do: Deliver a world-class customer experience in a fast paced environment - Lead by example, ensuring every interaction is warm, personalised, and memorable. Support in driving sales & store performance - Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience. Coach & develop the team - Help train, inspire, and empower your team to perform at their best. Operational excellence - Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly. Step up when needed - Confidently take charge in the Store Manager's absence and act as a key point of communication. What We're Looking For: 2-3 years' retail experience within jewellery or high street fashion Leadership qualities - A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent. Customer-first mindset - Passionate about delivering an exceptional shopping experience. Results-driven - Confident with KPIs, sales targets, and store profitability. A proactive problem solver - Able to adapt, take initiative, and find solutions. Passion for fashion & styling - Keeps up with trends and understands the power of personalisation. Flexibility - Available for evenings, weekends, and peak trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Develop your skills and grow with a global brand. Jewellery Allowance & Generous Team Discounts Full Training in Piercing (Certification Provided) Exciting Incentives & Competitions Birthday Day Off
Flotek
Customer Support Advisor
Flotek Pencoed, Mid Glamorgan
Job Title: Customer Support Advisor Location: Pencoed, Bridgend, South Wales Salary: 26,000 - 28,000 per annum Job Type: Full-time / Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer service-focused individual with contact centre background - preferably with some experience within the IT/Telecoms sector or a Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triaging their calls. You will gather details and ensure the technicians available have good details from which to resolve the customer's query. Responsibilities: Answering the phone to inbound calls from customers quickly in polite, friendly, and professional manner. Demonstrate accountability and empathy, and understand the customers query to assess impact and urgency. Asking relevant questions to help determine the customer's needs. Take note of customer's complaints if they arise; listen, understand, and resolve where possible. Log clear and detailed tickets to ensure technicians can get to work straight away on customer queries. Attempt basic troubleshooting where appropriate, while managing call queues and ticket volumes. Setting expectations for the customer as to when their query will be reviewed and resolved. Ensuring the customer is kept updated where issues require ongoing attention. Escalating matters of an urgent nature to the relevant IT and Telecoms specialists. Communicate clearly and effectively with customers, colleagues, and management to ensure customer satisfaction. Identify opportunities to improve customer service processes with the objective to deliver World Class Service. What we're looking for: Have strong verbal and written communication. Customer service experience is essential, ideally from a contact centre background with an interest in IT and Telecoms. Comfortable using CRMs to log customer queries in a detailed manner. The ability to work quickly, calmly and accurately under pressure. Keep high standards of customer service at all times while responding to high call volumes. Benefits: Competitive salary of 26,000 - 28,000 (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Collaborative and supportive work environment. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Customer Services Executive, Customer Service Representative, IT Customer Support, Telecoms Client Services, IT Customer Service Executive, Customer Assistant, Telephone Customer Service Representative, Customer Advisor, Telephone Customer Support may also be considered for this role.
Feb 10, 2026
Full time
Job Title: Customer Support Advisor Location: Pencoed, Bridgend, South Wales Salary: 26,000 - 28,000 per annum Job Type: Full-time / Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer service-focused individual with contact centre background - preferably with some experience within the IT/Telecoms sector or a Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triaging their calls. You will gather details and ensure the technicians available have good details from which to resolve the customer's query. Responsibilities: Answering the phone to inbound calls from customers quickly in polite, friendly, and professional manner. Demonstrate accountability and empathy, and understand the customers query to assess impact and urgency. Asking relevant questions to help determine the customer's needs. Take note of customer's complaints if they arise; listen, understand, and resolve where possible. Log clear and detailed tickets to ensure technicians can get to work straight away on customer queries. Attempt basic troubleshooting where appropriate, while managing call queues and ticket volumes. Setting expectations for the customer as to when their query will be reviewed and resolved. Ensuring the customer is kept updated where issues require ongoing attention. Escalating matters of an urgent nature to the relevant IT and Telecoms specialists. Communicate clearly and effectively with customers, colleagues, and management to ensure customer satisfaction. Identify opportunities to improve customer service processes with the objective to deliver World Class Service. What we're looking for: Have strong verbal and written communication. Customer service experience is essential, ideally from a contact centre background with an interest in IT and Telecoms. Comfortable using CRMs to log customer queries in a detailed manner. The ability to work quickly, calmly and accurately under pressure. Keep high standards of customer service at all times while responding to high call volumes. Benefits: Competitive salary of 26,000 - 28,000 (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Collaborative and supportive work environment. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Customer Services Executive, Customer Service Representative, IT Customer Support, Telecoms Client Services, IT Customer Service Executive, Customer Assistant, Telephone Customer Service Representative, Customer Advisor, Telephone Customer Support may also be considered for this role.
Barclays Bank Plc
Customer Experience Advisor - Sunderland
Barclays Bank Plc Newcastle Upon Tyne, Tyne And Wear
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 10, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Ashby Jenkins Recruitment
Supporter Care Manager
Ashby Jenkins Recruitment
Salary: £35,624 - £45,802 Contract: Full-time, Permanent Location: Remote - home based Closing date: 27th February We re delighted to be working with Barnardo s, the UK s largest national children s charity, as they look for a Supporter Care Manager a key role ensuring every supporter receives the highest standard of service and care. In this role, you will lead the team that acts as the first point of contact for Barnardo s supporters, ensuring excellent service delivery across supporter enquiries, stewardship, complaint handling, and fulfilment. You ll help shape supporter journeys, strengthen loyalty, and ensure regulatory and data-protection standards are consistently met. You ll work closely with colleagues across Fundraising, Marketing, Retail, Finance and external suppliers, driving continuous improvement and ensuring supporter experience remains at the heart of Barnardo s work. To be successful as Supporter Care Manager, you will need: Experience leading a customer or supporter-facing team in a fast-paced environment Strong stakeholder management and communication skills A proactive, solutions-focused mindset with the ability to drive service improvements Confidence managing processes, performance, data and reporting If you re passionate about delivering excellent supporter experiences and want to play a vital role in helping Barnardo s achieve life-changing impact for children and young people, we d love to hear from you. If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Jake. Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website. If enough applications are received, we reserve the right to close the application period early. Job Reference: 2855JP
Feb 10, 2026
Full time
Salary: £35,624 - £45,802 Contract: Full-time, Permanent Location: Remote - home based Closing date: 27th February We re delighted to be working with Barnardo s, the UK s largest national children s charity, as they look for a Supporter Care Manager a key role ensuring every supporter receives the highest standard of service and care. In this role, you will lead the team that acts as the first point of contact for Barnardo s supporters, ensuring excellent service delivery across supporter enquiries, stewardship, complaint handling, and fulfilment. You ll help shape supporter journeys, strengthen loyalty, and ensure regulatory and data-protection standards are consistently met. You ll work closely with colleagues across Fundraising, Marketing, Retail, Finance and external suppliers, driving continuous improvement and ensuring supporter experience remains at the heart of Barnardo s work. To be successful as Supporter Care Manager, you will need: Experience leading a customer or supporter-facing team in a fast-paced environment Strong stakeholder management and communication skills A proactive, solutions-focused mindset with the ability to drive service improvements Confidence managing processes, performance, data and reporting If you re passionate about delivering excellent supporter experiences and want to play a vital role in helping Barnardo s achieve life-changing impact for children and young people, we d love to hear from you. If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Jake. Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website. If enough applications are received, we reserve the right to close the application period early. Job Reference: 2855JP
Get Staffed Online Recruitment Limited
Shopify E-Commerce and Digital Marketing Executive
Get Staffed Online Recruitment Limited
Shopify E-Commerce and Digital Marketing Executive Role Overview This role ensures the Shopify store is accurate, commercially optimised, visually aligned with the brand, and fully prepared for campaign activity. The postholder will execute promotional setup, landing pages, site merchandising, SEO fundamentals, and email marketing activity, working closely with the Digital Marketing Specialist, Fulfilment & Logistics Operations, Customer Service, and the wider commercial team. This role is hands-on and detail-focused, ensuring the website remains a high-performing commercial channel and a professional customer-facing platform. Please note: This role does not offer visa sponsorship. Applicants must have the legal right to work in the UK. Key Responsibilities Shopify Store Operations & Trading Own the day-to-day operation and trading of the Shopify website. Maintain accurate product listings including titles, descriptions, imagery, variants, pricing and SKU mapping, ensuring products are available for sale within agreed timelines. Manage collections, navigation, on-site merchandising and product visibility to support trading objectives. Ensure the website reflects brand guidelines, campaign messaging and seasonal priorities. Identify and resolve website issues impacting conversion, customer journey, or checkout performance. Work closely with the Buying team to support a competitive product offering. Product Listings, Content & Site Hygiene Create and maintain product listings and product page content within Shopify. Ensure product data supports fulfilment accuracy, customer expectations, and smooth checkout. Maintain consistency across product attributes, metafields, categorisation and tagging. Coordinate with Fulfilment Operations to ensure inventory availability and operational readiness. Flag data issues that could cause complaints, overselling, returns or stock errors. Campaign & Promotional Execution (Shopify-Side) Set up and manage promotions, discount codes, bundles and campaign mechanics in Shopify. Build and maintain campaign landing pages and promotional banners. Ensure promotional activity is feasible and aligned with stock availability. Coordinate campaign readiness with Fulfilment Operations and Customer Service. Monitor performance during key trading periods and escalate issues quickly. Email Marketing & CRM Execution Execute email marketing campaigns and retention flows (welcome, abandoned cart, post-purchase). Support segmentation, scheduling and performance monitoring. Ensure communications meet brand tone of voice and quality standards. Work with Digital Marketing to align email activity with campaign priorities. Note: Experience with Klaviyo is preferred but not essential; the right candidate must be able to learn quickly. SEO & Website Optimisation Implement SEO fundamentals across product pages and collections (titles, meta descriptions, URL structure). Support content optimisation to improve organic visibility and search relevance. Maintain high website standards including formatting, spelling, brand consistency and mobile optimisation. Identify opportunities to improve usability, conversion and customer journey performance. Cross-Functional Trading Support Work closely with the Digital Marketing Specialist to support paid media execution through Shopify-side setup. Provide timely updates on website readiness, campaign progress and promotional implementation. Support website trading changes aligned with wider commercial priorities. Boundary: Paid media strategy and budget ownership sits with the Digital Marketing Specialist; this role is responsible for Shopify-side execution and optimisation. Order Monitoring & Operational Liaison Monitor Shopify order flow, payment exceptions, cancellations and fulfilment blockers. Escalate fulfilment-related issues to Fulfilment & Logistics Operations promptly. Support Customer Service by providing order context and operational clarity. Maintain accurate internal documentation and handover notes when required. Performance Monitoring & Reporting Monitor Shopify KPIs including revenue, conversion rate, AOV and customer journey performance. Monitor email performance including open rate, click rate and revenue contribution. Provide insights to improve site performance and campaign execution. Support continuous improvement through SOP development and process refinement. Customer Service Support In periods of high workload or operational necessity, this role may support the Customer Service team by responding to customer enquiries using approved templates and policies, ensuring response SLAs and service standards are maintained. Skills, Experience & Competencies Proven experience in Shopify website management, e-commerce trading, or DTC operations. Strong working knowledge of Shopify Admin, product setup, promotions and merchandising. Understanding of campaign execution, landing pages and customer journey optimisation. Experience in email marketing / CRM tools (Klaviyo preferred but not essential). Basic understanding of SEO principles and conversion optimisation. High attention to detail, strong copy accuracy and visual judgement. Ability to work at pace, manage deadlines and execute campaigns reliably. Strong communication skills and ability to work cross-functionally.
Feb 10, 2026
Full time
Shopify E-Commerce and Digital Marketing Executive Role Overview This role ensures the Shopify store is accurate, commercially optimised, visually aligned with the brand, and fully prepared for campaign activity. The postholder will execute promotional setup, landing pages, site merchandising, SEO fundamentals, and email marketing activity, working closely with the Digital Marketing Specialist, Fulfilment & Logistics Operations, Customer Service, and the wider commercial team. This role is hands-on and detail-focused, ensuring the website remains a high-performing commercial channel and a professional customer-facing platform. Please note: This role does not offer visa sponsorship. Applicants must have the legal right to work in the UK. Key Responsibilities Shopify Store Operations & Trading Own the day-to-day operation and trading of the Shopify website. Maintain accurate product listings including titles, descriptions, imagery, variants, pricing and SKU mapping, ensuring products are available for sale within agreed timelines. Manage collections, navigation, on-site merchandising and product visibility to support trading objectives. Ensure the website reflects brand guidelines, campaign messaging and seasonal priorities. Identify and resolve website issues impacting conversion, customer journey, or checkout performance. Work closely with the Buying team to support a competitive product offering. Product Listings, Content & Site Hygiene Create and maintain product listings and product page content within Shopify. Ensure product data supports fulfilment accuracy, customer expectations, and smooth checkout. Maintain consistency across product attributes, metafields, categorisation and tagging. Coordinate with Fulfilment Operations to ensure inventory availability and operational readiness. Flag data issues that could cause complaints, overselling, returns or stock errors. Campaign & Promotional Execution (Shopify-Side) Set up and manage promotions, discount codes, bundles and campaign mechanics in Shopify. Build and maintain campaign landing pages and promotional banners. Ensure promotional activity is feasible and aligned with stock availability. Coordinate campaign readiness with Fulfilment Operations and Customer Service. Monitor performance during key trading periods and escalate issues quickly. Email Marketing & CRM Execution Execute email marketing campaigns and retention flows (welcome, abandoned cart, post-purchase). Support segmentation, scheduling and performance monitoring. Ensure communications meet brand tone of voice and quality standards. Work with Digital Marketing to align email activity with campaign priorities. Note: Experience with Klaviyo is preferred but not essential; the right candidate must be able to learn quickly. SEO & Website Optimisation Implement SEO fundamentals across product pages and collections (titles, meta descriptions, URL structure). Support content optimisation to improve organic visibility and search relevance. Maintain high website standards including formatting, spelling, brand consistency and mobile optimisation. Identify opportunities to improve usability, conversion and customer journey performance. Cross-Functional Trading Support Work closely with the Digital Marketing Specialist to support paid media execution through Shopify-side setup. Provide timely updates on website readiness, campaign progress and promotional implementation. Support website trading changes aligned with wider commercial priorities. Boundary: Paid media strategy and budget ownership sits with the Digital Marketing Specialist; this role is responsible for Shopify-side execution and optimisation. Order Monitoring & Operational Liaison Monitor Shopify order flow, payment exceptions, cancellations and fulfilment blockers. Escalate fulfilment-related issues to Fulfilment & Logistics Operations promptly. Support Customer Service by providing order context and operational clarity. Maintain accurate internal documentation and handover notes when required. Performance Monitoring & Reporting Monitor Shopify KPIs including revenue, conversion rate, AOV and customer journey performance. Monitor email performance including open rate, click rate and revenue contribution. Provide insights to improve site performance and campaign execution. Support continuous improvement through SOP development and process refinement. Customer Service Support In periods of high workload or operational necessity, this role may support the Customer Service team by responding to customer enquiries using approved templates and policies, ensuring response SLAs and service standards are maintained. Skills, Experience & Competencies Proven experience in Shopify website management, e-commerce trading, or DTC operations. Strong working knowledge of Shopify Admin, product setup, promotions and merchandising. Understanding of campaign execution, landing pages and customer journey optimisation. Experience in email marketing / CRM tools (Klaviyo preferred but not essential). Basic understanding of SEO principles and conversion optimisation. High attention to detail, strong copy accuracy and visual judgement. Ability to work at pace, manage deadlines and execute campaigns reliably. Strong communication skills and ability to work cross-functionally.
Surrey County Council
Customer Relationship Associate
Surrey County Council Byfleet, Surrey
The starting salary for this role is 30,647 per annum based on working 36 hours per week. This is a 6-month fixed term contract or secondment opportunity. We are excited to be hiring a new Customer Relationship Associate to join our fantastic Surrey Pension Customer Relationship team. Our team follows a hybrid schedule, working in-office one to two days per week with an additional one day per month for team meetings, and remotely for the rest. During your first eight weeks you will attend the office three days a week whilst you train and develop in the role. Our Offer to You 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role The Customer Relationship Team serves as the front line for supporting customers and stakeholders, addressing a variety of queries related to the Local Government Pension Scheme through both phone and email. As a Customer Relationship Associate, you will embrace the Surrey Pension team's culture of high standards and accountability, ensuring the delivery of an exceptional customer experience. This role will contribute to the success of the Surrey Pension team. Operating with a limited degree of professional independence and autonomy, the role will predominantly undertake operational work with specific responsibility for being the primary point of contact for customers, stakeholders and supporting the Customer Relationship Team Manager. This includes: Providing a high level of customer service at all times Responding to high volumes of enquiries within the specified KPIs/SLAs Providing accurate information obtained from specialist IT systems or by referring defined complex enquiries to transactional or specialist second line support Maintaining information systems to ensure consistency and integrity of data Contributing to, and recommending changes and improvements to develop the level of service provided by the team This role provides an excellent opportunity to gain further knowledge and experience within the service. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Minimum 5 GCSEs at Grade C or above (or equivalent alternative) or able to evidence ability at an equivalent level Good written and oral communication skills with the ability to build sound relationships with customers Good administrative, organisational and analytical skills Ability to prioritise and plan own workload in the context of conflicting priorities and work on own initiative Competent in a range of IT tools Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert will close at 23:59 on 18th February 2026 with interviews scheduled for 4th March 2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Feb 10, 2026
Contractor
The starting salary for this role is 30,647 per annum based on working 36 hours per week. This is a 6-month fixed term contract or secondment opportunity. We are excited to be hiring a new Customer Relationship Associate to join our fantastic Surrey Pension Customer Relationship team. Our team follows a hybrid schedule, working in-office one to two days per week with an additional one day per month for team meetings, and remotely for the rest. During your first eight weeks you will attend the office three days a week whilst you train and develop in the role. Our Offer to You 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role The Customer Relationship Team serves as the front line for supporting customers and stakeholders, addressing a variety of queries related to the Local Government Pension Scheme through both phone and email. As a Customer Relationship Associate, you will embrace the Surrey Pension team's culture of high standards and accountability, ensuring the delivery of an exceptional customer experience. This role will contribute to the success of the Surrey Pension team. Operating with a limited degree of professional independence and autonomy, the role will predominantly undertake operational work with specific responsibility for being the primary point of contact for customers, stakeholders and supporting the Customer Relationship Team Manager. This includes: Providing a high level of customer service at all times Responding to high volumes of enquiries within the specified KPIs/SLAs Providing accurate information obtained from specialist IT systems or by referring defined complex enquiries to transactional or specialist second line support Maintaining information systems to ensure consistency and integrity of data Contributing to, and recommending changes and improvements to develop the level of service provided by the team This role provides an excellent opportunity to gain further knowledge and experience within the service. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Minimum 5 GCSEs at Grade C or above (or equivalent alternative) or able to evidence ability at an equivalent level Good written and oral communication skills with the ability to build sound relationships with customers Good administrative, organisational and analytical skills Ability to prioritise and plan own workload in the context of conflicting priorities and work on own initiative Competent in a range of IT tools Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert will close at 23:59 on 18th February 2026 with interviews scheduled for 4th March 2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Barclays Bank Plc
Customer Care Advisor - Sunderland
Barclays Bank Plc Durham, County Durham
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 10, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Rheinmetall BAE Systems Land (RBSL)
Electrical Engineer - Telford / hybrid
Rheinmetall BAE Systems Land (RBSL) Wellington, Shropshire
WHAT WE ARE LOOKING FOR RBSL is looking for experienced Electrical Engineers to join our busy team. You must hold a valid UK Security Clearance or be able to attain it, in order to perform this role. As an Electrical Engineer, you will be getting involved in the design & integration of equipment at the system and sub-system levels. This is a varied role which will expose you to lots of different vehicles and systems. This is a demanding role, requiring close liaison between Engineering teams, Vetronics Team Leader and suppliers. Significant drive and energy, strong systems engineering skills, and the ability to deliver a diverse programme to demanding time, target cost and quality requirements are essential attributes to succeed. The candidate must be a team player who is prepared to work with a multi-site engineering team within RBSL and the customer community. The individual will be required to work across geographical and cultural divides to draw together a comprehensive engineering capability that will derive balanced system solutions. Position Duties and Responsibilities Produce drawings, schemes, design specifications, technical plans, reports and any other technical outputs, which simultaneously fulfil contractual requirements and contribute to cost-effective design. Assisting in the validation of any systems / equipment, which may include the generation of test schedules, test and integration plans and the writing/investigation of technical reports. Provide support to engineering input to Customer submissions, including assistance in the development of task estimates. Liaise with Suppliers to ensure compliance with technical requirements and quality standards. Maintain an up to date understanding of technical / engineering developments and apply this knowledge appropriately to the projects in hand. Schedule own work to meet target timescales and budget demands. Perform self-verification of own tasks to ensure completeness and quality of information. Undertake cross-checking of peers' and subordinates' work to ensure completeness and quality of information. Ensure engineering designs address the following: Safety Design for manufacture Design to target cost Design for EMC / reliability / maintainability WHAT QUALIFICATIONS YOU SHOULD HAVE Degree / HND or equivalent qualification or experience in Electrical Engineering Electrical engineering knowledge using 3D software (ideally CREO or NX) Working knowledge of drawing standards (e.g. BS8888) and the application of geometric tolerances. Design of components and systems for new products and to support on-going product development Ability to adopt innovative approaches to technical solutions and processes. Flexible in approach to work ensuring delivery is achieved. Competent in the use of Microsoft based products (Excel, Word and Project) Good problem solving skills. It is desirable to have an understanding of the basic requirements specified in Def Stan 61-5 Part 6 (Nominal 12V and 24V DC Electrical Systems in Military Platforms) and Def Stan 59-411 (Electromagnetic Compatibility). It is desirable to have experience of the E3 electrical design package. WHAT WE OFFER YOU RBSL strives to be an employer of choice and to foster a culture in which our employees are supported to build a career they can be proud. Through our contracts to deliver world-class products and support services, we offer great opportunities for personal development and career advancement via specialist technical roles, essential support functions, and broader leadership positions. In addition, RBSL offer: Competitive salaries reviewed each year against market rates Annual bonus incentive scheme for all employees 37 hours over 4.5 days working week Employer pension contributions up to 10% Hybrid and flexible working Life assurance cover 5 weeks holiday plus bank holidays Holiday purchase scheme Health cash plan Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Long Service rewards with additional holiday Enhanced maternity and paternity benefits Private health care Free access to onsite gym Car allowances for eligible employees Free car parking CONTACT INFORMATION Contact Person: Simon Fletcher ADDITIONAL INFORMATION RBSL is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs. Please be aware that many roles working for RBSL will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
Feb 10, 2026
Full time
WHAT WE ARE LOOKING FOR RBSL is looking for experienced Electrical Engineers to join our busy team. You must hold a valid UK Security Clearance or be able to attain it, in order to perform this role. As an Electrical Engineer, you will be getting involved in the design & integration of equipment at the system and sub-system levels. This is a varied role which will expose you to lots of different vehicles and systems. This is a demanding role, requiring close liaison between Engineering teams, Vetronics Team Leader and suppliers. Significant drive and energy, strong systems engineering skills, and the ability to deliver a diverse programme to demanding time, target cost and quality requirements are essential attributes to succeed. The candidate must be a team player who is prepared to work with a multi-site engineering team within RBSL and the customer community. The individual will be required to work across geographical and cultural divides to draw together a comprehensive engineering capability that will derive balanced system solutions. Position Duties and Responsibilities Produce drawings, schemes, design specifications, technical plans, reports and any other technical outputs, which simultaneously fulfil contractual requirements and contribute to cost-effective design. Assisting in the validation of any systems / equipment, which may include the generation of test schedules, test and integration plans and the writing/investigation of technical reports. Provide support to engineering input to Customer submissions, including assistance in the development of task estimates. Liaise with Suppliers to ensure compliance with technical requirements and quality standards. Maintain an up to date understanding of technical / engineering developments and apply this knowledge appropriately to the projects in hand. Schedule own work to meet target timescales and budget demands. Perform self-verification of own tasks to ensure completeness and quality of information. Undertake cross-checking of peers' and subordinates' work to ensure completeness and quality of information. Ensure engineering designs address the following: Safety Design for manufacture Design to target cost Design for EMC / reliability / maintainability WHAT QUALIFICATIONS YOU SHOULD HAVE Degree / HND or equivalent qualification or experience in Electrical Engineering Electrical engineering knowledge using 3D software (ideally CREO or NX) Working knowledge of drawing standards (e.g. BS8888) and the application of geometric tolerances. Design of components and systems for new products and to support on-going product development Ability to adopt innovative approaches to technical solutions and processes. Flexible in approach to work ensuring delivery is achieved. Competent in the use of Microsoft based products (Excel, Word and Project) Good problem solving skills. It is desirable to have an understanding of the basic requirements specified in Def Stan 61-5 Part 6 (Nominal 12V and 24V DC Electrical Systems in Military Platforms) and Def Stan 59-411 (Electromagnetic Compatibility). It is desirable to have experience of the E3 electrical design package. WHAT WE OFFER YOU RBSL strives to be an employer of choice and to foster a culture in which our employees are supported to build a career they can be proud. Through our contracts to deliver world-class products and support services, we offer great opportunities for personal development and career advancement via specialist technical roles, essential support functions, and broader leadership positions. In addition, RBSL offer: Competitive salaries reviewed each year against market rates Annual bonus incentive scheme for all employees 37 hours over 4.5 days working week Employer pension contributions up to 10% Hybrid and flexible working Life assurance cover 5 weeks holiday plus bank holidays Holiday purchase scheme Health cash plan Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Long Service rewards with additional holiday Enhanced maternity and paternity benefits Private health care Free access to onsite gym Car allowances for eligible employees Free car parking CONTACT INFORMATION Contact Person: Simon Fletcher ADDITIONAL INFORMATION RBSL is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs. Please be aware that many roles working for RBSL will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
Lidl
Customer Assistant (Hiring Immediately)
Lidl Porthmadog, Gwynedd
Summary 13.00 - 13.95 per hour 8 hour contract 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, youll keep moving, keep business booming and never be bored. Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional 2.00 per hour for bank holidays and 3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist. What you'll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products What you'll need Experience working in a fast-paced environment Excellent customer service skills Flexibility to start a shift early or finish late A positive approach to changing priorities Drive and passion to work hard and make your store a success A smile on your face and a friendly manner to inspire your team and help our customers What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Enhanced family leave Long service award Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Feb 10, 2026
Full time
Summary 13.00 - 13.95 per hour 8 hour contract 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, youll keep moving, keep business booming and never be bored. Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional 2.00 per hour for bank holidays and 3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist. What you'll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products What you'll need Experience working in a fast-paced environment Excellent customer service skills Flexibility to start a shift early or finish late A positive approach to changing priorities Drive and passion to work hard and make your store a success A smile on your face and a friendly manner to inspire your team and help our customers What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Enhanced family leave Long service award Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Public Sector
Associate Director of Property Compliance
Public Sector
Direct Reports and span of control: Head of Property Compliance, Head of Mechanical & Electrical, Head of Specialist Repairs Dimensions (budget holder, level of contract/systems etc responsibility): Responsible for delivery of compliance related services of over 30,000 homes, 90,000 customers Controls budget >£20m per annum Responsible for headcount of circa 200 colleagues including managers and trades Member of the Property Services Senior Leadership Team Representation at operational panels to support Compliance Delivery Organisation leader Created/Reviewed date: October 2025 Role Purpose Oversee a blended model of in-house direct labour teams and external supply chain partners, lead and empower your teams to successfully deliver effective building, mechanical, electrical and regulated compliance related works and services across the organisation's property portfolio to ensure our homes are safe and well maintained. Delivering against challenging KPI's, ensure continuous improvement and customer safety across gas, fire, water, electrical, lifts, M&E and asbestos. Working with the Property Services Director and Assistant Directors to shape and implement the Property Compliance Delivery strategies to deliver effective building/property regulatory compliance in line with statutory, regulatory and policy requirements. Instrumental in leading change and embedding a positive, enthusiastic, and empowered culture that enables colleagues to deliver good performance and great customer service. Lead on new ways of working including the use of modern digital solutions to make our business more effective, agile, and responsive, requiring a forward and outward looking approach as well as an open mind and applying Lean principles in decision making. Key Accountabilities Shape and contribute to the organisation's long-term compliance strategy, ensuring alignment with national housing policy and emerging legislation. Lead on the effective management of statutory compliance, ensuring all regulatory and legislative responsibilities for gas, electrical, asbestos, fire safety, legionella, water, and lifts are delivered. Oversee the delivery of regulatory repairs within the required timelines such as Damp, Mould and Condensation, Disrepair cases, and HHSRS related complex repairs, oversee escalated complaints that require additional attention to de-escalate and resolve. Responsibility for preparing and presenting detailed assurance, risk and performance reports to the senior leadership teams and relevant committees / boards. Ensure services delivered have customers at the heart of decision making, proving excellent customer service which prioritises keeping them safe. Accountable for performance targets, budgets and work programmes, agreeing and monitoring these and ensuring team managers align and set objectives that deliver the strategic and directorate plan. Manage critical relationships with stakeholders both internally and externally including but not limited to, in-house colleagues and external contractors, senior stakeholders, governing bodies, external auditors and consultants and legal representatives. Lead a team which is capable of delivering all current and new regulated delivery, such as Awaab's Law, HHSRS, and disrepair cases. Lead on external audits, inspections and regulatory reviews. Ensure effective property compliance 1st line assurance is in place for all areas of service and works delivery. Lead on the development of the compliance schedule, creating programmes on a pre-emptive cycle to ensure that the business remains compliant. Recruit, manage, coach, motivate, and develop colleagues within your team in line with organisational policies. Critically evaluate compliance information and KPIs, producing regular assurance reports covering all areas of compliance performance, processes, procedures, and statutory responsibilities. Oversee the development and on-going review of compliance related policies and procedures, in line with legislation and industry best practice. Ensure a sustainable suite of competent specialist Supply Chain partners is in place. Ensure that business compliance responsibilities are complied with in respect of properties where there is no maintenance responsibility. Responsible for a responsive aspect of repairs and maintenance in respect of Gas/Heating b
Feb 10, 2026
Full time
Direct Reports and span of control: Head of Property Compliance, Head of Mechanical & Electrical, Head of Specialist Repairs Dimensions (budget holder, level of contract/systems etc responsibility): Responsible for delivery of compliance related services of over 30,000 homes, 90,000 customers Controls budget >£20m per annum Responsible for headcount of circa 200 colleagues including managers and trades Member of the Property Services Senior Leadership Team Representation at operational panels to support Compliance Delivery Organisation leader Created/Reviewed date: October 2025 Role Purpose Oversee a blended model of in-house direct labour teams and external supply chain partners, lead and empower your teams to successfully deliver effective building, mechanical, electrical and regulated compliance related works and services across the organisation's property portfolio to ensure our homes are safe and well maintained. Delivering against challenging KPI's, ensure continuous improvement and customer safety across gas, fire, water, electrical, lifts, M&E and asbestos. Working with the Property Services Director and Assistant Directors to shape and implement the Property Compliance Delivery strategies to deliver effective building/property regulatory compliance in line with statutory, regulatory and policy requirements. Instrumental in leading change and embedding a positive, enthusiastic, and empowered culture that enables colleagues to deliver good performance and great customer service. Lead on new ways of working including the use of modern digital solutions to make our business more effective, agile, and responsive, requiring a forward and outward looking approach as well as an open mind and applying Lean principles in decision making. Key Accountabilities Shape and contribute to the organisation's long-term compliance strategy, ensuring alignment with national housing policy and emerging legislation. Lead on the effective management of statutory compliance, ensuring all regulatory and legislative responsibilities for gas, electrical, asbestos, fire safety, legionella, water, and lifts are delivered. Oversee the delivery of regulatory repairs within the required timelines such as Damp, Mould and Condensation, Disrepair cases, and HHSRS related complex repairs, oversee escalated complaints that require additional attention to de-escalate and resolve. Responsibility for preparing and presenting detailed assurance, risk and performance reports to the senior leadership teams and relevant committees / boards. Ensure services delivered have customers at the heart of decision making, proving excellent customer service which prioritises keeping them safe. Accountable for performance targets, budgets and work programmes, agreeing and monitoring these and ensuring team managers align and set objectives that deliver the strategic and directorate plan. Manage critical relationships with stakeholders both internally and externally including but not limited to, in-house colleagues and external contractors, senior stakeholders, governing bodies, external auditors and consultants and legal representatives. Lead a team which is capable of delivering all current and new regulated delivery, such as Awaab's Law, HHSRS, and disrepair cases. Lead on external audits, inspections and regulatory reviews. Ensure effective property compliance 1st line assurance is in place for all areas of service and works delivery. Lead on the development of the compliance schedule, creating programmes on a pre-emptive cycle to ensure that the business remains compliant. Recruit, manage, coach, motivate, and develop colleagues within your team in line with organisational policies. Critically evaluate compliance information and KPIs, producing regular assurance reports covering all areas of compliance performance, processes, procedures, and statutory responsibilities. Oversee the development and on-going review of compliance related policies and procedures, in line with legislation and industry best practice. Ensure a sustainable suite of competent specialist Supply Chain partners is in place. Ensure that business compliance responsibilities are complied with in respect of properties where there is no maintenance responsibility. Responsible for a responsive aspect of repairs and maintenance in respect of Gas/Heating b
Experienced Refrigeration and Air Conditioning Engineer
Clancool refrigeration Kintore, Aberdeenshire
Clancool Refrigeration Ltd are specialist in the design & installation and after care service and maintenance of commercial refrigeration and air conditioning systems.We require service & maintenance engineers. Candidates must be F gas qualified and will be experienced in all aspects of refrigeration installations and systems. Applicants must be able to work well as part of a team and have the ability to work to tight deadlines using their own initiative carrying out the service and maintenance of a multitude of equipment ranging from commercial equipment including cold rooms,ice machines,bar and kitchen refrigeration to light industrial plant for food processors with a customer base covering, but not limited to the north east of Scotland.The opportunity is both wide and varied and would suit an enthusiastic and motivated individual who wishes to develop their career within a well established company. Essential skills and attributes Experience of the installation and maintenance of commercial refrigeration systems and associated components working to industry best practice. Refrigerant handling certification The ability to commission, test, fault-find and maintain both new and existing installation Good understanding of electrical controls Welding, soldering and brazing skills The ability to plan work and meet deadlines The ability to work well alone, unsupervised and as part of a team Effective communication skills when dealing with colleagues, customers and suppliers Be able to complete required paperwork in a timely and efficient manner Full UK driving licence Candidates must be flexible as part of an on-call rota for breakdown cover Successful candidates should hold - City & Guilds Level 2 (minimum) City & Guilds Level 3 in Refrigeration/Air Conditioning (preferred) F-Gas Certificate (C&G 2079 or CITB J11) A minimum of 4 years relevant experience. Remuneration Salary up to £50,000 (depending on experience) + overtime Overtime paid at premium rates Company vehicle Pension scheme 20 days annual holiday + statutory holidays Applications in writing along with a full C.V. Job Type: Permanent Salary: up to £50,000 /year About Clancool Refrigeration Clancool Refrigeration are specialists in service, installation and maintenance of Refrigeration, Air Conditioning and Domestic Heat Pumps. Job Type: Full-time Salary: up to £50,000 /year Job Type: Permanent Pay: Up to £54,000.00 per year Benefits: Company pension Work Location: In person
Feb 10, 2026
Full time
Clancool Refrigeration Ltd are specialist in the design & installation and after care service and maintenance of commercial refrigeration and air conditioning systems.We require service & maintenance engineers. Candidates must be F gas qualified and will be experienced in all aspects of refrigeration installations and systems. Applicants must be able to work well as part of a team and have the ability to work to tight deadlines using their own initiative carrying out the service and maintenance of a multitude of equipment ranging from commercial equipment including cold rooms,ice machines,bar and kitchen refrigeration to light industrial plant for food processors with a customer base covering, but not limited to the north east of Scotland.The opportunity is both wide and varied and would suit an enthusiastic and motivated individual who wishes to develop their career within a well established company. Essential skills and attributes Experience of the installation and maintenance of commercial refrigeration systems and associated components working to industry best practice. Refrigerant handling certification The ability to commission, test, fault-find and maintain both new and existing installation Good understanding of electrical controls Welding, soldering and brazing skills The ability to plan work and meet deadlines The ability to work well alone, unsupervised and as part of a team Effective communication skills when dealing with colleagues, customers and suppliers Be able to complete required paperwork in a timely and efficient manner Full UK driving licence Candidates must be flexible as part of an on-call rota for breakdown cover Successful candidates should hold - City & Guilds Level 2 (minimum) City & Guilds Level 3 in Refrigeration/Air Conditioning (preferred) F-Gas Certificate (C&G 2079 or CITB J11) A minimum of 4 years relevant experience. Remuneration Salary up to £50,000 (depending on experience) + overtime Overtime paid at premium rates Company vehicle Pension scheme 20 days annual holiday + statutory holidays Applications in writing along with a full C.V. Job Type: Permanent Salary: up to £50,000 /year About Clancool Refrigeration Clancool Refrigeration are specialists in service, installation and maintenance of Refrigeration, Air Conditioning and Domestic Heat Pumps. Job Type: Full-time Salary: up to £50,000 /year Job Type: Permanent Pay: Up to £54,000.00 per year Benefits: Company pension Work Location: In person

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