A community-focused housing organization is seeking a Housing Officer to provide customer-obsessed service in York and Harrogate. This role involves supporting new customers during their tenancy journey, identifying vulnerable residents, and coordinating with partners to enhance local services. Ideal candidates will have experience in social housing, strong communication skills, and a commitment to maintaining accurate records. The role offers a salary of £34,532.23 plus benefits, and is intended for a full-time commitment with a focus on community engagement.
Apr 12, 2026
Full time
A community-focused housing organization is seeking a Housing Officer to provide customer-obsessed service in York and Harrogate. This role involves supporting new customers during their tenancy journey, identifying vulnerable residents, and coordinating with partners to enhance local services. Ideal candidates will have experience in social housing, strong communication skills, and a commitment to maintaining accurate records. The role offers a salary of £34,532.23 plus benefits, and is intended for a full-time commitment with a focus on community engagement.
Service Administrator/ Coordinator 28-38K Thame, Oxford Service Administrator / Coordinator urgently required to work for a specialist engineering business based near Thame Oxfordshire. The Service coordinator role will be mostly administrative, coordinating service engineers, liaising with customers, organising installations, breakdowns, servicing etc. The role is busy and diverse, while this is currently mainly an administrative role, we would be interested in candidates who have the above experience but also have a more technical knowledge that could be beneficial. We are looking for a proactive individual who can deal with a fast paced environment at certain times of the year and get the job done. The role would suit someone who has worked within an engineering or manufacturing service department, alternatively, Parts or Hire environments. Responsibilities Taking inbound calls from customers requesting an Engineer to attend their site to attend an urgent breakdown Book in a service/maintenance visit by an engineer Request more information about the service the company provide Calling in to follow up on a quotation they have been provided with Managing insurances for the businesses including cars, vans and business insurance Producing quotations Managing the diaries for the engineers Ordering spare parts for the engineers Booking in new installations Skills and Experience Experience within an Administrative/ customer service role Ideally manufacturing/ engineering experience Used to liaising with customers and engineers Diary management Good Communication Skills Use of a systems including Word and Excel Self-motivated and able to multi-task, handling multiple priorities. Organised, tidy with good time management. Works well under pressure in order to meet deadlines. If you have the above skills and wish to be considered for this position or find out more details then please contact Nathan Woakes on or submit your CV to alternatively, apply to this advert! Proactive also offer a referral scheme for successful applicants - if you know anyone that could be suited to this position then please contact Proactive with there details and if they are placed by Proactive you will receive £250. T&Cs apply Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Apr 12, 2026
Full time
Service Administrator/ Coordinator 28-38K Thame, Oxford Service Administrator / Coordinator urgently required to work for a specialist engineering business based near Thame Oxfordshire. The Service coordinator role will be mostly administrative, coordinating service engineers, liaising with customers, organising installations, breakdowns, servicing etc. The role is busy and diverse, while this is currently mainly an administrative role, we would be interested in candidates who have the above experience but also have a more technical knowledge that could be beneficial. We are looking for a proactive individual who can deal with a fast paced environment at certain times of the year and get the job done. The role would suit someone who has worked within an engineering or manufacturing service department, alternatively, Parts or Hire environments. Responsibilities Taking inbound calls from customers requesting an Engineer to attend their site to attend an urgent breakdown Book in a service/maintenance visit by an engineer Request more information about the service the company provide Calling in to follow up on a quotation they have been provided with Managing insurances for the businesses including cars, vans and business insurance Producing quotations Managing the diaries for the engineers Ordering spare parts for the engineers Booking in new installations Skills and Experience Experience within an Administrative/ customer service role Ideally manufacturing/ engineering experience Used to liaising with customers and engineers Diary management Good Communication Skills Use of a systems including Word and Excel Self-motivated and able to multi-task, handling multiple priorities. Organised, tidy with good time management. Works well under pressure in order to meet deadlines. If you have the above skills and wish to be considered for this position or find out more details then please contact Nathan Woakes on or submit your CV to alternatively, apply to this advert! Proactive also offer a referral scheme for successful applicants - if you know anyone that could be suited to this position then please contact Proactive with there details and if they are placed by Proactive you will receive £250. T&Cs apply Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Overview Are you an experienced administrator ready for a new challenge? We are seeking a skilled administrator to support our team of seven safety, health, fire and environmental specialists, helping protect and enhance standards across the entire apetito organisation. With nearly 2,000 employees, plus contractors, operating across around 50 sites - and with continued growth on the horizon - maintaining robust safety, fire prevention and environmental performance is central to how we operate. Ensuring our people stay safe and that we remain a responsible neighbour in every community is an essential part of our mission. In this role, you'll be at the centre of the team's work, providing the practical, day to day support that helps our specialists operate more efficiently and effectively. The variety is broad, the pace is lively and your contribution will be critical to everything we deliver. Based at our Portbury, Bristol, site full time, the typical hours will be Monday - Friday, 8.30am to 5.00pm. Who we are apetito is the UK's leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. Wiltshire Farm Foods, our sister company, is the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities You will take responsibility for overseeing the company's central injury reporting and safety event software, working closely with colleagues at our German parent organisation. A key part of the job is to log and monitor every workplace injury through to resolution. This includes capturing full incident details and supporting evidence - such as photographs, witness statements, injury descriptions and any resulting lost time - and ensuring all investigation reports are completed to a high standard. You will also gather and centrally file all documentation required for compensation claims. The role involves analysing injury trends and producing accurate reports, dashboards, trackers and presentations that help inform leadership decisions. The position supports the wider safety and environmental risk management systems, particularly through tracking improvement actions and driving them to closure. Additional responsibilities include diary coordination, organising meetings, taking notes during and after discussions, and distributing minutes promptly to relevant stakeholders. Qualifications/Personal Qualities Essential: Experienced administrator with excellent attention to detail A highly organised and logical completer/finisher Helps flag anomalies, risks, or trends needing attention Comfortable liaising with people from all locations, remotely Handles sensitive topics (performance, safety issues, operational problems) with tact Use initiative to see tasks through, even when information is incomplete or requires chasing Desirable: Experience in use of Powerpoint and Excel Able to manage multiple diaries to schedule meetings Act as a central "hub" connecting people, information and actions Build effective working relationships with specialists, site leaders and operations teams Company Benefits Competitive salary - accredited Living Wage employer 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Subsidised canteen Free parking Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Apr 12, 2026
Full time
Overview Are you an experienced administrator ready for a new challenge? We are seeking a skilled administrator to support our team of seven safety, health, fire and environmental specialists, helping protect and enhance standards across the entire apetito organisation. With nearly 2,000 employees, plus contractors, operating across around 50 sites - and with continued growth on the horizon - maintaining robust safety, fire prevention and environmental performance is central to how we operate. Ensuring our people stay safe and that we remain a responsible neighbour in every community is an essential part of our mission. In this role, you'll be at the centre of the team's work, providing the practical, day to day support that helps our specialists operate more efficiently and effectively. The variety is broad, the pace is lively and your contribution will be critical to everything we deliver. Based at our Portbury, Bristol, site full time, the typical hours will be Monday - Friday, 8.30am to 5.00pm. Who we are apetito is the UK's leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. Wiltshire Farm Foods, our sister company, is the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities You will take responsibility for overseeing the company's central injury reporting and safety event software, working closely with colleagues at our German parent organisation. A key part of the job is to log and monitor every workplace injury through to resolution. This includes capturing full incident details and supporting evidence - such as photographs, witness statements, injury descriptions and any resulting lost time - and ensuring all investigation reports are completed to a high standard. You will also gather and centrally file all documentation required for compensation claims. The role involves analysing injury trends and producing accurate reports, dashboards, trackers and presentations that help inform leadership decisions. The position supports the wider safety and environmental risk management systems, particularly through tracking improvement actions and driving them to closure. Additional responsibilities include diary coordination, organising meetings, taking notes during and after discussions, and distributing minutes promptly to relevant stakeholders. Qualifications/Personal Qualities Essential: Experienced administrator with excellent attention to detail A highly organised and logical completer/finisher Helps flag anomalies, risks, or trends needing attention Comfortable liaising with people from all locations, remotely Handles sensitive topics (performance, safety issues, operational problems) with tact Use initiative to see tasks through, even when information is incomplete or requires chasing Desirable: Experience in use of Powerpoint and Excel Able to manage multiple diaries to schedule meetings Act as a central "hub" connecting people, information and actions Build effective working relationships with specialists, site leaders and operations teams Company Benefits Competitive salary - accredited Living Wage employer 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Subsidised canteen Free parking Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Project Manager - Electrical Building Services Based Glasgow Permanent position Competitive salary + Car/Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for an electrically biased Project Manager to join our team based on a multi million pound, mixed use industrial and commercial project on the outskirts of Glasgow. In this role you will control the overall operational delivery (or part thereof), taking account of the safety, technical, commercial and managerial requirements through the whole lifecycle of the project through bid and pre-commencement to successful completion. You will ensure that profitability is maintained or improved through effective leadership and management of the support functions, and high quality customer relationships. What we're looking for : Ensure that our safety first and foremost message is visible and alive through all activities on the project Participate in bid activities to ensure a professional, profitable, successful bid which meets customer expectations Manage pre-commencement activities in conjunction with the Pre-construction Manager Maximise opportunities, efficiency and profitability in the delivery phase of the project Ensure precise provision of customer requirements by effectively reviewing the scope of works and installation methods. Identify and manage risks Lead the team, including specialist sub-contractors, through all stages of the project through to successful completion Lead contract reviews, including preparation and submission of reports and any project related data. Prepare and update business plans with the Commercial Director Develop and maintain positive long-term customer relationships Requirements: To be successful in this role you will have demonstrable electrical building services experience in a construction environment, with previous experience in a similar role. Industry recognised electrical trade or professional qualification Apprenticeship in electrical discipline Specific experience of working on high value projects Must be able to obtain security clearance Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 12, 2026
Full time
Project Manager - Electrical Building Services Based Glasgow Permanent position Competitive salary + Car/Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for an electrically biased Project Manager to join our team based on a multi million pound, mixed use industrial and commercial project on the outskirts of Glasgow. In this role you will control the overall operational delivery (or part thereof), taking account of the safety, technical, commercial and managerial requirements through the whole lifecycle of the project through bid and pre-commencement to successful completion. You will ensure that profitability is maintained or improved through effective leadership and management of the support functions, and high quality customer relationships. What we're looking for : Ensure that our safety first and foremost message is visible and alive through all activities on the project Participate in bid activities to ensure a professional, profitable, successful bid which meets customer expectations Manage pre-commencement activities in conjunction with the Pre-construction Manager Maximise opportunities, efficiency and profitability in the delivery phase of the project Ensure precise provision of customer requirements by effectively reviewing the scope of works and installation methods. Identify and manage risks Lead the team, including specialist sub-contractors, through all stages of the project through to successful completion Lead contract reviews, including preparation and submission of reports and any project related data. Prepare and update business plans with the Commercial Director Develop and maintain positive long-term customer relationships Requirements: To be successful in this role you will have demonstrable electrical building services experience in a construction environment, with previous experience in a similar role. Industry recognised electrical trade or professional qualification Apprenticeship in electrical discipline Specific experience of working on high value projects Must be able to obtain security clearance Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Estate Agent Senior Sales Negotiator - Peterborough - up to £27k basic plus commission My client is a leading Lettings and Estate Agency brand who have built up an impressive and successful business over many years. Due to continued success, they are looking to recruit a Senior Sales Negotiator to join their team in Peterborough. You will be responsible for booking valuations, viewings, maintaining customer records and achieving sales targets. As an Estate Agent Senior Sales Negotiator you will be responsible for: Registering applicants and matching to suitable properties Arranging and carrying out viewings Arranging market appraisals (and also carrying out valuations if you have experience) Providing feedback to vendors Negotiating offers between vendors and purchasers Selling other services including financial services and conveyancing Essential Skills Required: Estate Agency experience is ESSENTIAL Well presented Excellent communication skills both verbal and written Strong IT skills Full driving licence and car for which business mileage will be paid The team at Nexus are specialists in providing high-quality recruitment solutions across the property sector. With over 60 years of industry experience, we apply a wealth of knowledge and expertise to connect the finest candidates to the best opportunities in Residential lettings, Estate Agencies, New Homes Sales, Property Management and Financial Services.
Apr 12, 2026
Full time
Estate Agent Senior Sales Negotiator - Peterborough - up to £27k basic plus commission My client is a leading Lettings and Estate Agency brand who have built up an impressive and successful business over many years. Due to continued success, they are looking to recruit a Senior Sales Negotiator to join their team in Peterborough. You will be responsible for booking valuations, viewings, maintaining customer records and achieving sales targets. As an Estate Agent Senior Sales Negotiator you will be responsible for: Registering applicants and matching to suitable properties Arranging and carrying out viewings Arranging market appraisals (and also carrying out valuations if you have experience) Providing feedback to vendors Negotiating offers between vendors and purchasers Selling other services including financial services and conveyancing Essential Skills Required: Estate Agency experience is ESSENTIAL Well presented Excellent communication skills both verbal and written Strong IT skills Full driving licence and car for which business mileage will be paid The team at Nexus are specialists in providing high-quality recruitment solutions across the property sector. With over 60 years of industry experience, we apply a wealth of knowledge and expertise to connect the finest candidates to the best opportunities in Residential lettings, Estate Agencies, New Homes Sales, Property Management and Financial Services.
A claims handling brokerage in Stoke-on-Trent is looking for an experienced Commercial Claims Handler to join their friendly team. The ideal candidate should have cross-class claims handling experience, display exemplary customer service skills, and have a strong attention to detail. You will be responsible for maintaining a claims caseload, preparing analyses, and mentoring colleagues. In return, a supportive work environment and a comprehensive benefits package, including 26 days holiday and professional development support, are offered.
Apr 12, 2026
Full time
A claims handling brokerage in Stoke-on-Trent is looking for an experienced Commercial Claims Handler to join their friendly team. The ideal candidate should have cross-class claims handling experience, display exemplary customer service skills, and have a strong attention to detail. You will be responsible for maintaining a claims caseload, preparing analyses, and mentoring colleagues. In return, a supportive work environment and a comprehensive benefits package, including 26 days holiday and professional development support, are offered.
A dynamic customer service provider in the UK is seeking a part-time Contact Centre Representative to deliver exceptional customer experiences. The role involves engaging with customers through calls, emails, and chats to provide timely support. The ideal candidate should have excellent customer service skills and a minimum of one year in a customer-facing role. This position offers 20 hours per week with a hybrid work model, providing opportunities for professional growth within an expanding company.
Apr 12, 2026
Full time
A dynamic customer service provider in the UK is seeking a part-time Contact Centre Representative to deliver exceptional customer experiences. The role involves engaging with customers through calls, emails, and chats to provide timely support. The ideal candidate should have excellent customer service skills and a minimum of one year in a customer-facing role. This position offers 20 hours per week with a hybrid work model, providing opportunities for professional growth within an expanding company.
The Lanes Group are the UK's largest independent provider of water and wastewater solutions and services, playing a vital role in always maintaining the seamless operations of the nation's water systems. Formed in 1992, our half a billion pound turnover ensures continued expansion for market share. With a 4000 plus staff and a resource pool that includes the most innovative fleet, plant, and equipment the market offers, we are the largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth to provide round the clock coverage for customers and clients alike. Job Lead the development and improvement of the Works Management System Ensure systems are well designed and fit for purpose Support the implementation and rollout of new systems, including user readiness and training Manage system upgrades and migrations, ensuring data is accurate and secure Work with operational teams to understand requirements and deliver practical system solutions Deliver clear reporting and reliable data to support performance and decision making Improve how data is used to drive efficiency and better outcomes Reduce manual effort, duplication, and workarounds through better system use What you will get in return In joining the Lanes Group, the UK's largest independent provider, we are committed to fostering a workplace culture that prioritises the well being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity. This position is open to internal and external candidates. Any internal candidate currently employed within a division of the Lanes Group must complete an internal application form and submit it to recruitment. The Lanes Group plc comprises a range of established service providers and subsidiaries, which complement the specialist service of Lanes, by both work type and geography, increasing our overall capability, assets and offering to our customers. We are an equal opportunities employer and welcome applications from under represented members of the community. Strictly no agencies please.
Apr 11, 2026
Full time
The Lanes Group are the UK's largest independent provider of water and wastewater solutions and services, playing a vital role in always maintaining the seamless operations of the nation's water systems. Formed in 1992, our half a billion pound turnover ensures continued expansion for market share. With a 4000 plus staff and a resource pool that includes the most innovative fleet, plant, and equipment the market offers, we are the largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth to provide round the clock coverage for customers and clients alike. Job Lead the development and improvement of the Works Management System Ensure systems are well designed and fit for purpose Support the implementation and rollout of new systems, including user readiness and training Manage system upgrades and migrations, ensuring data is accurate and secure Work with operational teams to understand requirements and deliver practical system solutions Deliver clear reporting and reliable data to support performance and decision making Improve how data is used to drive efficiency and better outcomes Reduce manual effort, duplication, and workarounds through better system use What you will get in return In joining the Lanes Group, the UK's largest independent provider, we are committed to fostering a workplace culture that prioritises the well being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity. This position is open to internal and external candidates. Any internal candidate currently employed within a division of the Lanes Group must complete an internal application form and submit it to recruitment. The Lanes Group plc comprises a range of established service providers and subsidiaries, which complement the specialist service of Lanes, by both work type and geography, increasing our overall capability, assets and offering to our customers. We are an equal opportunities employer and welcome applications from under represented members of the community. Strictly no agencies please.
Senior Partner Solutions Architect, End User Computing, EMEA, Applied AI Solutions Partner GTM Job ID: AWS EMEA SARL (UK Branch) This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end to end go to market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches? Do you have the consultative and leadership skills to help customers succeed with their cloud efforts? Are you passionate about cloud computing with a special focus on virtualized desktops, applications, and document collaboration? Amazon Web Services is looking for a Partner Solutions Architect to help establish AWS End User Computing (EUC) as the market leader in end user computing for the EMEA region. We built AWS EUC services to give customers the agility to respond to the changing needs of their workforce. Customers can scale up or scale down on demand, providing users with the resources they need, all without deploying and operating infrastructure. This is a highly technical position for someone who can dive deep, build complex, AWS optimized architectures, and help customers accelerate their adoption of AWS services through our partner ecosystem. Your broad responsibilities include owning the technical engagement and ultimate success around specific implementation projects delivered through our partner network. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with AWS solutions architects, partner organizations, and professional services teams to drive large and highly complex sales opportunities to closure. The AWS EUC Partner SA team is creating and migrating large scale and compelling workloads on AWS through our partner ecosystem. You will be collaborating with and influencing technical teams at our partner organizations, requiring AWS expertise and in so doing will be making a significant impact on Amazon's customers. You will enjoy working with enterprise customers and partners, bringing a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of enterprise customers through our partner channel. Key job responsibilities Work with partners and customers to deploy Amazon WorkSpaces - Personal, Pools and Core; Amazon AppStream 2.0, and Amazon WorkSpaces Thin Client Enable partners to deliver successful EUC implementations through technical enablement, best practices sharing, and architectural guidance Educate partners and customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Conduct one to few and one to many training sessions to transfer knowledge to partners and customers considering or already using AWS Capture and share best practice knowledge amongst the AWS solutions architect and partner community Author or otherwise contribute to AWS customer facing and partner facing publications such as whitepapers, blogs, and technical guides Build deep relationships with senior technical individuals within partner organizations to enable them to be cloud advocates Act as a technical liaison between customers, partners, service engineering teams and support Drive partner technical capability development and certification attainment in AWS EUC services About the team Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Basic Qualifications 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 3+ years of design, implementation, or consulting in applications and infrastructures experience 10+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications 5+ years of infrastructure architecture, database architecture and networking experience Knowledge of SAP systems (e.g. SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs Experience working with end user or developer communities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Apr 11, 2026
Full time
Senior Partner Solutions Architect, End User Computing, EMEA, Applied AI Solutions Partner GTM Job ID: AWS EMEA SARL (UK Branch) This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end to end go to market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches? Do you have the consultative and leadership skills to help customers succeed with their cloud efforts? Are you passionate about cloud computing with a special focus on virtualized desktops, applications, and document collaboration? Amazon Web Services is looking for a Partner Solutions Architect to help establish AWS End User Computing (EUC) as the market leader in end user computing for the EMEA region. We built AWS EUC services to give customers the agility to respond to the changing needs of their workforce. Customers can scale up or scale down on demand, providing users with the resources they need, all without deploying and operating infrastructure. This is a highly technical position for someone who can dive deep, build complex, AWS optimized architectures, and help customers accelerate their adoption of AWS services through our partner ecosystem. Your broad responsibilities include owning the technical engagement and ultimate success around specific implementation projects delivered through our partner network. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with AWS solutions architects, partner organizations, and professional services teams to drive large and highly complex sales opportunities to closure. The AWS EUC Partner SA team is creating and migrating large scale and compelling workloads on AWS through our partner ecosystem. You will be collaborating with and influencing technical teams at our partner organizations, requiring AWS expertise and in so doing will be making a significant impact on Amazon's customers. You will enjoy working with enterprise customers and partners, bringing a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of enterprise customers through our partner channel. Key job responsibilities Work with partners and customers to deploy Amazon WorkSpaces - Personal, Pools and Core; Amazon AppStream 2.0, and Amazon WorkSpaces Thin Client Enable partners to deliver successful EUC implementations through technical enablement, best practices sharing, and architectural guidance Educate partners and customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Conduct one to few and one to many training sessions to transfer knowledge to partners and customers considering or already using AWS Capture and share best practice knowledge amongst the AWS solutions architect and partner community Author or otherwise contribute to AWS customer facing and partner facing publications such as whitepapers, blogs, and technical guides Build deep relationships with senior technical individuals within partner organizations to enable them to be cloud advocates Act as a technical liaison between customers, partners, service engineering teams and support Drive partner technical capability development and certification attainment in AWS EUC services About the team Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Basic Qualifications 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 3+ years of design, implementation, or consulting in applications and infrastructures experience 10+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications 5+ years of infrastructure architecture, database architecture and networking experience Knowledge of SAP systems (e.g. SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs Experience working with end user or developer communities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. 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Head of Transaction and Fraud Monitoring Since launching in 2018, DNA Payments has become one of the UK's largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting edge POS systems to powerful payment gateway, e commerce and in app solutions. Recognised by Beauhurst as one of the UK's top 50 fintech innovators, we're reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in private equity funding from Alchemy, we process £1.2 + billion in payments every month for over 60,000 merchants across the UK and Europe. With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we're scaling rapidly. Join us on our journey to redefine the future of payments. Role Summary The Head of Transaction & Fraud Monitoring is responsible for designing, leading, and continuously improving the firm's transaction monitoring and fraud risk framework across acquiring activities. This role provides strategic and operational leadership over fraud, AML/CTF transaction monitoring, sanctions screening, and scheme driven monitoring requirements, ensuring the business remains compliant, resilient, and scalable while protecting customers and the firm from financial crime and fraud losses. The role acts as a subject matter expert, a senior decision maker, and a key interface with regulators, card schemes, auditors, and senior management. Reporting into: Janannee Harroo Working hours: 37.5 Working location: London Key Responsibilities Own the end to end governance of transaction monitoring alerts, investigations, decision making, and outcomes, ensuring consistency and defensibility. Define and maintain clear escalation frameworks, decision thresholds, and approval authorities for high risk cases, merchant actions, and terminations. Lead periodic effectiveness testing and validation of monitoring rules, scenarios, and controls, including post incident reviews and thematic analysis. Develop and maintain fraud and financial crime typologies relevant to acquiring, including card not present, MOTO, account takeover, and merchant fraud risks. Partner with Technology and Data teams to enhance data quality, automation, and analytics capability within monitoring systems. Support new product launches, sector expansion, and high risk MCC onboarding by providing transaction monitoring and fraud risk input. Ensure timely and accurate scheme, regulatory, and law enforcement reporting relating to fraud and transaction monitoring activity. Establish and monitor key performance and risk indicators (KPIs/KRIs) for transaction monitoring effectiveness and team performance. Ensure the function is audit ready and aligned with FCA, PSD2, AMLD, and JMLSG requirements. Drive remediation activity arising from audits, scheme findings, incidents, or regulatory feedback, ensuring sustainable control uplift. Act as a senior escalation point for complex, high impact fraud and financial crime cases and lead, coach, and develop a high performing transaction monitoring and fraud team. Contribute to enterprise wide risk assessments, operational resilience planning, and scenario testing where transaction monitoring is a key control. Provide leadership, training, and development to monitoring analysts, embedding a strong compliance culture. Maintain strong relationships with external vendors, schemes, and partners supporting monitoring capabilities. About You Skills and Experience Essential Skills & Knowledge Strong understanding of AML, CTF, sanctions, and fraud typologies in card acquiring and payments. In depth knowledge of transaction monitoring systems, rules calibration, and alert management processes. Familiarity with FCA, PSD2, AMLD, JMLSG requirements and Visa/Mastercard scheme rules. Proven ability to design and deliver effective management information (MI) and risk reporting. Excellent stakeholder management and communication skills, including with regulators and auditors. Experience Significant experience in financial crime compliance, fraud risk, or transaction monitoring, preferably in an acquiring or payments firm. Track record of leading and developing teams in a regulated financial services environment. Experience engaging with card schemes, regulators, and external auditors. Demonstrable success in optimising monitoring models and driving operational improvements. Exposure to merchant risk management and cross functional collaboration (e.g. underwriting, credit risk). Personal Attributes Strong analytical and problem solving skills with attention to detail. Clear communicator able to translate technical issues into business language. Leadership style that builds capability, motivates teams, and embeds a strong compliance culture. Resilient and adaptable, able to manage multiple priorities in a fast paced environment. What's in it for you? 25 days holiday per year Private Medical Life Assurance Ride to work Access to self learning platform Bookboon Income Protection Workplace Pension Employee Assistance Programme Educate, Discover & Inspire At DNA Payments, we put our values into action through real initiatives. From our dedicated in house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we're committed to investing in our teams. We're also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.
Apr 11, 2026
Full time
Head of Transaction and Fraud Monitoring Since launching in 2018, DNA Payments has become one of the UK's largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting edge POS systems to powerful payment gateway, e commerce and in app solutions. Recognised by Beauhurst as one of the UK's top 50 fintech innovators, we're reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in private equity funding from Alchemy, we process £1.2 + billion in payments every month for over 60,000 merchants across the UK and Europe. With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we're scaling rapidly. Join us on our journey to redefine the future of payments. Role Summary The Head of Transaction & Fraud Monitoring is responsible for designing, leading, and continuously improving the firm's transaction monitoring and fraud risk framework across acquiring activities. This role provides strategic and operational leadership over fraud, AML/CTF transaction monitoring, sanctions screening, and scheme driven monitoring requirements, ensuring the business remains compliant, resilient, and scalable while protecting customers and the firm from financial crime and fraud losses. The role acts as a subject matter expert, a senior decision maker, and a key interface with regulators, card schemes, auditors, and senior management. Reporting into: Janannee Harroo Working hours: 37.5 Working location: London Key Responsibilities Own the end to end governance of transaction monitoring alerts, investigations, decision making, and outcomes, ensuring consistency and defensibility. Define and maintain clear escalation frameworks, decision thresholds, and approval authorities for high risk cases, merchant actions, and terminations. Lead periodic effectiveness testing and validation of monitoring rules, scenarios, and controls, including post incident reviews and thematic analysis. Develop and maintain fraud and financial crime typologies relevant to acquiring, including card not present, MOTO, account takeover, and merchant fraud risks. Partner with Technology and Data teams to enhance data quality, automation, and analytics capability within monitoring systems. Support new product launches, sector expansion, and high risk MCC onboarding by providing transaction monitoring and fraud risk input. Ensure timely and accurate scheme, regulatory, and law enforcement reporting relating to fraud and transaction monitoring activity. Establish and monitor key performance and risk indicators (KPIs/KRIs) for transaction monitoring effectiveness and team performance. Ensure the function is audit ready and aligned with FCA, PSD2, AMLD, and JMLSG requirements. Drive remediation activity arising from audits, scheme findings, incidents, or regulatory feedback, ensuring sustainable control uplift. Act as a senior escalation point for complex, high impact fraud and financial crime cases and lead, coach, and develop a high performing transaction monitoring and fraud team. Contribute to enterprise wide risk assessments, operational resilience planning, and scenario testing where transaction monitoring is a key control. Provide leadership, training, and development to monitoring analysts, embedding a strong compliance culture. Maintain strong relationships with external vendors, schemes, and partners supporting monitoring capabilities. About You Skills and Experience Essential Skills & Knowledge Strong understanding of AML, CTF, sanctions, and fraud typologies in card acquiring and payments. In depth knowledge of transaction monitoring systems, rules calibration, and alert management processes. Familiarity with FCA, PSD2, AMLD, JMLSG requirements and Visa/Mastercard scheme rules. Proven ability to design and deliver effective management information (MI) and risk reporting. Excellent stakeholder management and communication skills, including with regulators and auditors. Experience Significant experience in financial crime compliance, fraud risk, or transaction monitoring, preferably in an acquiring or payments firm. Track record of leading and developing teams in a regulated financial services environment. Experience engaging with card schemes, regulators, and external auditors. Demonstrable success in optimising monitoring models and driving operational improvements. Exposure to merchant risk management and cross functional collaboration (e.g. underwriting, credit risk). Personal Attributes Strong analytical and problem solving skills with attention to detail. Clear communicator able to translate technical issues into business language. Leadership style that builds capability, motivates teams, and embeds a strong compliance culture. Resilient and adaptable, able to manage multiple priorities in a fast paced environment. What's in it for you? 25 days holiday per year Private Medical Life Assurance Ride to work Access to self learning platform Bookboon Income Protection Workplace Pension Employee Assistance Programme Educate, Discover & Inspire At DNA Payments, we put our values into action through real initiatives. From our dedicated in house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we're committed to investing in our teams. We're also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.
Customer Success Team Member Oakham, Rutland (with hybrid working - one day per week from home) About Us Committed to delivering the very best, Firechief Global is a family owned business that provides leading fire safety equipment for commercial and domestic premises. We have a vision of a world where people can live and work free from the fear of fire. As the UK's fastest growing fire safety brand, every product we supply fits with our ethos of quality, reliability, and high performance, with Firechief products carrying a range of accreditations such as the BSI Kitemark, LPCB approval, MED certification, CE mark, and UKCA. Operating from our Head Office in Rutland and Global Distribution Centre in Birmingham, we work with an extensive network of distributors, customers, industry contacts, and specialists, and hold stock of up to half a million products at any one time, available for immediate dispatch. The Benefits Salary of up to £30,000 per annum DOE 23 days' holiday rising to 25 days after 3 years' service plus bank holidays Private healthcare contribution Salary sacrifice EV scheme Cycle to Work Scheme Free parking Charity volunteer day Off site team building events This is a fantastic opportunity for you to bring your exceptional skills to our fast growing organisation. We will support you in developing strong technical knowledge, while giving you a front row seat to how a fast growing business operates. Alongside this, you'll sharpen your commercial and customer success skills, providing a solid platform for progression as we continue to expand. Plus, with hybrid working, wellbeing focused support and recognition that reflects contribution, we're a close knit, people first organisation that supports balance between professional and personal life. So, if you're looking for a role where your contribution matters and you can grow your career, then apply today! The Role As a Customer Success Team Member, you will support the smooth day to day delivery of our customer orders and enquiries, ensuring customers receive a fast, friendly and professional service. Working as part of a close knit team, you'll process orders and requests accurately and provide technical guidance where needed. You'll be building positive relationships with both new and existing customers. You'll support key accounts, engage prospects with the product range, and play an important role in driving retention by managing expectations around delivery, stock availability and ongoing service. Additionally, you will: Process and manage enquiries, orders and quotations using our CRM Liaise with the warehouse team to ensure orders are fulfilled accurately and on time Track deliveries and provide accurate ETAs and proof of delivery Support sales activity through follow ups, upsell and cross sell opportunities Maintain accurate customer records About You To be considered as a Customer Success Team Member, you will need: Previous experience in a similar role or a co ordinator position Outstanding telephone relationship building skills Good written communication skills Strong time management and organisational skills Other organisations may call this role Customer Service Assistant, Customer Service Representative, Customer Service Co ordinator, Customer Care Administrator, or Customer Support Co ordinator. Webrecruit and Firechief Global are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to build lasting skills and shape your future as a Customer Success Team Member, please apply via the button shown. All recruitment is strictly handled directly, and as such, we kindly request that recruitment agencies do not get in contact.
Apr 11, 2026
Full time
Customer Success Team Member Oakham, Rutland (with hybrid working - one day per week from home) About Us Committed to delivering the very best, Firechief Global is a family owned business that provides leading fire safety equipment for commercial and domestic premises. We have a vision of a world where people can live and work free from the fear of fire. As the UK's fastest growing fire safety brand, every product we supply fits with our ethos of quality, reliability, and high performance, with Firechief products carrying a range of accreditations such as the BSI Kitemark, LPCB approval, MED certification, CE mark, and UKCA. Operating from our Head Office in Rutland and Global Distribution Centre in Birmingham, we work with an extensive network of distributors, customers, industry contacts, and specialists, and hold stock of up to half a million products at any one time, available for immediate dispatch. The Benefits Salary of up to £30,000 per annum DOE 23 days' holiday rising to 25 days after 3 years' service plus bank holidays Private healthcare contribution Salary sacrifice EV scheme Cycle to Work Scheme Free parking Charity volunteer day Off site team building events This is a fantastic opportunity for you to bring your exceptional skills to our fast growing organisation. We will support you in developing strong technical knowledge, while giving you a front row seat to how a fast growing business operates. Alongside this, you'll sharpen your commercial and customer success skills, providing a solid platform for progression as we continue to expand. Plus, with hybrid working, wellbeing focused support and recognition that reflects contribution, we're a close knit, people first organisation that supports balance between professional and personal life. So, if you're looking for a role where your contribution matters and you can grow your career, then apply today! The Role As a Customer Success Team Member, you will support the smooth day to day delivery of our customer orders and enquiries, ensuring customers receive a fast, friendly and professional service. Working as part of a close knit team, you'll process orders and requests accurately and provide technical guidance where needed. You'll be building positive relationships with both new and existing customers. You'll support key accounts, engage prospects with the product range, and play an important role in driving retention by managing expectations around delivery, stock availability and ongoing service. Additionally, you will: Process and manage enquiries, orders and quotations using our CRM Liaise with the warehouse team to ensure orders are fulfilled accurately and on time Track deliveries and provide accurate ETAs and proof of delivery Support sales activity through follow ups, upsell and cross sell opportunities Maintain accurate customer records About You To be considered as a Customer Success Team Member, you will need: Previous experience in a similar role or a co ordinator position Outstanding telephone relationship building skills Good written communication skills Strong time management and organisational skills Other organisations may call this role Customer Service Assistant, Customer Service Representative, Customer Service Co ordinator, Customer Care Administrator, or Customer Support Co ordinator. Webrecruit and Firechief Global are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to build lasting skills and shape your future as a Customer Success Team Member, please apply via the button shown. All recruitment is strictly handled directly, and as such, we kindly request that recruitment agencies do not get in contact.
Salary: £20,906.67 Shift Pattern 1: 4 on - 4 off, 7pm - 3am (28 Hours per week) Shift Pattern 2: Thursday - Sunday, 8pm - 4am (28 Hours per week) Shift Pattern 3: 4 on - 4 off, 10pm - 6am (28 Hours per week) Job Role: This is an exciting opportunity to join an energetic team focusing on top quality service and support for our clients and radiologists. In this role you will be acting as Medica's primary point of contact as a part of the Service Delivery NightHawk team, working in a fast-paced environment. Nighthawk Call Operator key responsibilities: Communicating professionally and effectively with radiographers, reporters and referrers Monitoring notification systems and tools, taking action based upon observations Support the team leader in safeguarding reporting resource Participate in regular individual and team development meetings Work closely with the technical team to resolve reporting workflow issues Understand and take ownership of shift specific tasks and assist team members when needed To diffuse and when required, diffuse client complaints through appropriate channels Document all shift related information including summaries and breached exams Adhering to and maintaining knowledge of Medica accreditation standards Who we are: Medica is the UK's largest teleradiology provider, who provide services to over 50% of the NHS with specialist reporting across the globe. With over 170 Head Office staff and the company still focusing on growing, there has never been a better time to get involved. We welcome people from all groups in the community to apply for jobs with Medica so that we maintain inclusive teams and a diverse workforce. We celebrate difference and encourage everyone to be themselves at work. Join us today Requirements: Experience of working in an office environment Good knowledge of office-based systems Customer Service experience Strong written and verbal communication skills Strong administration skills and IT literacy Comfortable working in a fast-paced office environment High level of accuracy and attention to detail Core benefits for you: Flexible and hybrid working ️ A company culture that promotes work life balance Commitment from employers to continued learning and development Access to Employee Assistance Programme Annual bonus Enhanced holiday allowance + bank holidays ️ Group life assurance Pension Social events Sick pay Cycle to work scheme Access to free and regular personal development & wellbeing events We request all applicants to complete a confidential equalities monitoring form. The data collected will help us identify recruitment trends and address any concerns. More information about Medica and the work we do can be found here - We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.
Apr 11, 2026
Full time
Salary: £20,906.67 Shift Pattern 1: 4 on - 4 off, 7pm - 3am (28 Hours per week) Shift Pattern 2: Thursday - Sunday, 8pm - 4am (28 Hours per week) Shift Pattern 3: 4 on - 4 off, 10pm - 6am (28 Hours per week) Job Role: This is an exciting opportunity to join an energetic team focusing on top quality service and support for our clients and radiologists. In this role you will be acting as Medica's primary point of contact as a part of the Service Delivery NightHawk team, working in a fast-paced environment. Nighthawk Call Operator key responsibilities: Communicating professionally and effectively with radiographers, reporters and referrers Monitoring notification systems and tools, taking action based upon observations Support the team leader in safeguarding reporting resource Participate in regular individual and team development meetings Work closely with the technical team to resolve reporting workflow issues Understand and take ownership of shift specific tasks and assist team members when needed To diffuse and when required, diffuse client complaints through appropriate channels Document all shift related information including summaries and breached exams Adhering to and maintaining knowledge of Medica accreditation standards Who we are: Medica is the UK's largest teleradiology provider, who provide services to over 50% of the NHS with specialist reporting across the globe. With over 170 Head Office staff and the company still focusing on growing, there has never been a better time to get involved. We welcome people from all groups in the community to apply for jobs with Medica so that we maintain inclusive teams and a diverse workforce. We celebrate difference and encourage everyone to be themselves at work. Join us today Requirements: Experience of working in an office environment Good knowledge of office-based systems Customer Service experience Strong written and verbal communication skills Strong administration skills and IT literacy Comfortable working in a fast-paced office environment High level of accuracy and attention to detail Core benefits for you: Flexible and hybrid working ️ A company culture that promotes work life balance Commitment from employers to continued learning and development Access to Employee Assistance Programme Annual bonus Enhanced holiday allowance + bank holidays ️ Group life assurance Pension Social events Sick pay Cycle to work scheme Access to free and regular personal development & wellbeing events We request all applicants to complete a confidential equalities monitoring form. The data collected will help us identify recruitment trends and address any concerns. More information about Medica and the work we do can be found here - We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.
Tenancy Support Caseworker (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary : £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At the organisation, their customers are at the heart of everything they do. They're looking for a Tenancy Support Caseworker to join their Locality Team across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. What you'll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What they're looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Apr 11, 2026
Full time
Tenancy Support Caseworker (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary : £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At the organisation, their customers are at the heart of everything they do. They're looking for a Tenancy Support Caseworker to join their Locality Team across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. What you'll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What they're looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Go back Midlands Partnership NHS Foundation Trust Specialist Administrator The closing date is 14 April 2026 This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn This role will provide a confidential and efficient administrative service within STaRS to achieve effective and efficient service provision. The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role. The post holder will be required to work on their own initiative, prioritise work and meet deadlines in order to fulfil the requirements of the post, liaising with relevant others in order to provide high-quality services. This can be a stressful environment, by way of telephone calls and numerous daily urgencies. The post holder requires the ability to work under pressure, with conflicting demands at times, show a willingness to assist others and be a key member of the team. Main duties of the job Provide high-quality administrative support to the team, including managing records, booking appointments, handling referrals, and producing correspondence. Maintain accurate, secure, and confidential client and staff records in line with data protection laws and policies. Act as a central point of contact for enquiries, phone calls, and communication with staff, service users, carers, GPs, and external agencies. Use Microsoft Office (Outlook, Word, Excel, Teams, OneNote) and internal systems to ensure data accuracy, system updates, and monitoring of KPIs, highlighting issues or trends. Assist with supplies, post, filing, room bookings, and general office tasks. Prioritise and manage own workload to meet deadlines. Uphold confidentiality, data protection, and Trust values at all times. Flexible working and multi-tasking. About us Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health. We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are. Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team! Job responsibilities Please see the Job Description and Person Specification for further details, a summary is below: To demonstrate the Trusts values and behaviours at all times in the work environment. To accurately maintain and keep secure patient health and staff records/systems in line with Policy and Standard Operating Procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law. Provide high quality comprehensive administrative support to the team, including updating recording systems, requesting information from GPs, arranging, and booking of appointments and production of letters. Use of Microsoft Office packages in particular Outlook, Word, OneNote, Microsoft Teams, Excel to record information, create templates, guides and clinical correspondence production of letters and reports. Team focused clinical admin support including production of opt in and outcome letters in accordance with the team processes and completion of follow up actions - arranging of call back clinics, discharging process. Monitor and update data systems ensuring key information is captured and inputted accurately in line with team policies and procedures using own judgement to direct to appropriate member of staff where necessary. To be responsible for the operation of the appointment facilitation into pathways, handling enquiries, creating assessment appointments, and ensuring electronic systems are up to date and maintained. Person Specification Qualifications Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2 RSA Stage III Word Processing / Text Processing or equivalent ECDL/CLAIT IT qualification or equivalent Experience Relevant experience in administration support role including dealing with telephone enquiries in a timely manner. Experience of dealing with sensitive/distressing issues, Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Midlands Partnership NHS Foundation Trust £24,937 to £26,598 a year Per Annum, Pro Rata
Apr 11, 2026
Full time
Go back Midlands Partnership NHS Foundation Trust Specialist Administrator The closing date is 14 April 2026 This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn This role will provide a confidential and efficient administrative service within STaRS to achieve effective and efficient service provision. The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role. The post holder will be required to work on their own initiative, prioritise work and meet deadlines in order to fulfil the requirements of the post, liaising with relevant others in order to provide high-quality services. This can be a stressful environment, by way of telephone calls and numerous daily urgencies. The post holder requires the ability to work under pressure, with conflicting demands at times, show a willingness to assist others and be a key member of the team. Main duties of the job Provide high-quality administrative support to the team, including managing records, booking appointments, handling referrals, and producing correspondence. Maintain accurate, secure, and confidential client and staff records in line with data protection laws and policies. Act as a central point of contact for enquiries, phone calls, and communication with staff, service users, carers, GPs, and external agencies. Use Microsoft Office (Outlook, Word, Excel, Teams, OneNote) and internal systems to ensure data accuracy, system updates, and monitoring of KPIs, highlighting issues or trends. Assist with supplies, post, filing, room bookings, and general office tasks. Prioritise and manage own workload to meet deadlines. Uphold confidentiality, data protection, and Trust values at all times. Flexible working and multi-tasking. About us Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health. We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are. Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team! Job responsibilities Please see the Job Description and Person Specification for further details, a summary is below: To demonstrate the Trusts values and behaviours at all times in the work environment. To accurately maintain and keep secure patient health and staff records/systems in line with Policy and Standard Operating Procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law. Provide high quality comprehensive administrative support to the team, including updating recording systems, requesting information from GPs, arranging, and booking of appointments and production of letters. Use of Microsoft Office packages in particular Outlook, Word, OneNote, Microsoft Teams, Excel to record information, create templates, guides and clinical correspondence production of letters and reports. Team focused clinical admin support including production of opt in and outcome letters in accordance with the team processes and completion of follow up actions - arranging of call back clinics, discharging process. Monitor and update data systems ensuring key information is captured and inputted accurately in line with team policies and procedures using own judgement to direct to appropriate member of staff where necessary. To be responsible for the operation of the appointment facilitation into pathways, handling enquiries, creating assessment appointments, and ensuring electronic systems are up to date and maintained. Person Specification Qualifications Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2 RSA Stage III Word Processing / Text Processing or equivalent ECDL/CLAIT IT qualification or equivalent Experience Relevant experience in administration support role including dealing with telephone enquiries in a timely manner. Experience of dealing with sensitive/distressing issues, Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Midlands Partnership NHS Foundation Trust £24,937 to £26,598 a year Per Annum, Pro Rata
Administrator The closing date is 14 April 2026 An exciting opportunity has arisen for an enthusiastic, flexible and well motivated Administrator to join our team at Newquay Hospital. Applicants should have excellent communication skills, be self motivated and able to make full use of the computer systems after training. A willingness to learn and the ability to remain calm under pressure are essential attributes applicants will require for this post. This role will provide essential clerical support to key departments at Newquay, which include the Inpatient Wards, Minor Injury Unit, Outpatients, X ray, in addition to supporting patients, staff and visitors to the hospital. The Administration team at Newquay cover a 7 day service 08 00 hrs including bank holidays. You will need to work in a calm, logical and methodical manner, demonstrating the ability to multi task effectively while managing frequent interruptions. Excellent communication skills are essential for this role. The successful candidate will be required to have a good level of education and demonstrate experience in administration and clerical duties. Strong customer care skills are essential for this role. You must be flexible in order to meet the changing needs of the service, as you will be required to work across multiple reception areas to ensure service delivery is maintained. The successful post holder will also be expected to provide cover for colleagues during periods of sickness and annual leave. Full training will be given. Main duties of the job To meet, greet and direct patients, carers and visitors at reception desks in line with Trust procedures. To register patients into the Minor Injury Unit, outpatient or x ray departments using the appropriate IT systems. To learn the role of the ward clerk to support the nursing team. Maintaining and updating electronic patient records in real time, ensuring accuracy. Answer the telephone in accordance with Department procedure. To understand and be fully competent in a range of administration functions, responsibilities, and duties both routine and non routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice. Supporting and assisting all staff, patients and visitors to site. The ability to prioritise workload, use your own initiative, and work effectively as part of a team is essential. The post holder must be able to remain calm and demonstrate an understanding and compassionate approach at all times. Excellent communication, interpersonal and organisational skills are also required for this role. The post holder will demonstrate a caring and sensitive approach to their work, demonstrate their understanding of confidentiality and have a flexible, "can do" attitude to provide administrative cover to other departments when required. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use out services. Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Person Specification Essential Experience of working in an administrative setting Experience of managing electronic and paper based diary / appointment systems Healthcare / NHS administrative experience Experience of working in a very busy reception area Desirable Healthcare / NHS administrative experience Education and Qualifications Essential Basic numeracy and literacy skills Knowledge and experience of using Microsoft office or similar applications NVQ or RSA 2 or equivalent experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer Details Employer name Cornwall Partnership NHS Foundation Trust Address Newquay Hospital St Thomas Road Newquay TR7 1RQ Employer's website (Opens in a new tab)
Apr 11, 2026
Full time
Administrator The closing date is 14 April 2026 An exciting opportunity has arisen for an enthusiastic, flexible and well motivated Administrator to join our team at Newquay Hospital. Applicants should have excellent communication skills, be self motivated and able to make full use of the computer systems after training. A willingness to learn and the ability to remain calm under pressure are essential attributes applicants will require for this post. This role will provide essential clerical support to key departments at Newquay, which include the Inpatient Wards, Minor Injury Unit, Outpatients, X ray, in addition to supporting patients, staff and visitors to the hospital. The Administration team at Newquay cover a 7 day service 08 00 hrs including bank holidays. You will need to work in a calm, logical and methodical manner, demonstrating the ability to multi task effectively while managing frequent interruptions. Excellent communication skills are essential for this role. The successful candidate will be required to have a good level of education and demonstrate experience in administration and clerical duties. Strong customer care skills are essential for this role. You must be flexible in order to meet the changing needs of the service, as you will be required to work across multiple reception areas to ensure service delivery is maintained. The successful post holder will also be expected to provide cover for colleagues during periods of sickness and annual leave. Full training will be given. Main duties of the job To meet, greet and direct patients, carers and visitors at reception desks in line with Trust procedures. To register patients into the Minor Injury Unit, outpatient or x ray departments using the appropriate IT systems. To learn the role of the ward clerk to support the nursing team. Maintaining and updating electronic patient records in real time, ensuring accuracy. Answer the telephone in accordance with Department procedure. To understand and be fully competent in a range of administration functions, responsibilities, and duties both routine and non routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice. Supporting and assisting all staff, patients and visitors to site. The ability to prioritise workload, use your own initiative, and work effectively as part of a team is essential. The post holder must be able to remain calm and demonstrate an understanding and compassionate approach at all times. Excellent communication, interpersonal and organisational skills are also required for this role. The post holder will demonstrate a caring and sensitive approach to their work, demonstrate their understanding of confidentiality and have a flexible, "can do" attitude to provide administrative cover to other departments when required. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use out services. Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Person Specification Essential Experience of working in an administrative setting Experience of managing electronic and paper based diary / appointment systems Healthcare / NHS administrative experience Experience of working in a very busy reception area Desirable Healthcare / NHS administrative experience Education and Qualifications Essential Basic numeracy and literacy skills Knowledge and experience of using Microsoft office or similar applications NVQ or RSA 2 or equivalent experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer Details Employer name Cornwall Partnership NHS Foundation Trust Address Newquay Hospital St Thomas Road Newquay TR7 1RQ Employer's website (Opens in a new tab)
A leading bookmaker in Manchester is seeking an Assistant Sales Manager to enhance customer experiences through attentive service and knowledge of products. You will process bets, manage queries, and work in a team-oriented environment. This role requires outstanding customer service skills and the ability to work flexibly, including evenings and weekends. Join us for structured training and become part of a forward-thinking team dedicated to responsible gambling practices.
Apr 11, 2026
Full time
A leading bookmaker in Manchester is seeking an Assistant Sales Manager to enhance customer experiences through attentive service and knowledge of products. You will process bets, manage queries, and work in a team-oriented environment. This role requires outstanding customer service skills and the ability to work flexibly, including evenings and weekends. Join us for structured training and become part of a forward-thinking team dedicated to responsible gambling practices.
Addressing Black representation in the energy industry At Octopus Energy, our mission is to drive the global renewable revolution and make green energy affordable for all. To succeed, we need to build a team that represents everyone in our society. Unfortunately, Black professionals make up Applications for all our internships will close on 17th April. Do not upload a CV when asked for 'Resume/CV'. Instead, upload a cover letter of no more than 500 words (instructions below). This is our sixth year running the internship programme. You can hear from our past interns and learn about our previous internships. Location: London office Duration: Full time, 6th July - 28th August Pay: London Living Wage (pro rata) Application deadline: April 17th, 2026 Who we are Octopus Energy started with a bold idea: to build Britain's first truly digital energy supplier. By combining world class tech with brilliant humans who care deeply about customers and driving the renewable energy transition, we made it happen and in 2025, we became Britain's largest energy supplier. Today, our impact is global. We support over 10 million customers across 30 countries and manage a £7 billion portfolio of renewable energy assets. By empowering our teams to deliver outrageously good customer service, we make energy fairer for everyone. Our mission is to halt the climate emergency by using technology to transform the energy system, making electricity greener and more affordable, while creating one of a kind innovations. About the role We're looking for a keen eyed, fast paced individual to join the many faceted payments team as an intern, to support refunds and payments for the best possible customer experience. The payments team is the last port of call for anything related to customer credit balances. Accuracy and speed are key to ensure large volumes can be processed without any issues. In this role, you will focus on spotting issues, fixing problems, and supporting our customer facing Energy Specialists to deliver outrageous customer service. You should be able to work quickly, accurately, and across multiple processes in a high paced, solution oriented environment. What you'll do Manage the end to end cheque process, including sending cheques to customers, processing cheques, and reconciling accounts. Allocate missing payments and reconcile BACS payments onto customer accounts. Review and respond to customer emails while liaising with other businesses regarding payments. Manage the repayment process, working closely with the finance team on payment audits and same day refunds. Support our Energy Specialists with any payments or refund related queries to help them deliver exceptional service. Communicate directly with customers as required to resolve payment issues. What you'll need Meticulous attention to detail and a genuine zest for order. A "can do" attitude, with a willingness to roll up your sleeves and get stuck in. Adaptability to remain fluid and comfortable in a fast paced environment where you may be pulled in different directions. Strong self management skills to handle your own workload effectively. Patience and a helpful nature, as this role involves answering "a thousand questions". Tenacity and a solution oriented mindset. IMPORTANT - HOW TO APPLY Follow the link below to be taken to an application form where you will be prompted to "Attach Resume/CV". PLEASE DO NOT UPLOAD A CV. Instead, you should upload a cover letter made up of no more than 500 words. This cover letter is your chance to stand out! We want to know about you, your passions, and why you think you would be a great fit for an internship at Octopus Energy. We don't use CVs as we are more interested in what makes you tick than we are about the opportunities you have had up to this point. It is really important that this cover letter is written by you and really tells us your story. By putting this into AI, your story will get lost. So, while we typically encourage efficient ways of working, please refrain from using AI for this task. This cover letter is the same for all our internships, so if you are applying for one or multiple positions, you will only need to write one. Please use the brief below of what to include: Before your skills and experience, we're looking for the right kind of person - the kind who is utterly passionate about our mission and who thrives working how we work. Please let us know why the Octopus Energy Group stands out to you? Tell us about yourself - who you are, what you are studying or have studied, what makes you you? What do you think you could bring to an internship at Octopus Energy? Tell us about a time you went above and beyond to help someone else, not because you had to, but because it was the right thing to do. If we gave you a stage and 2 minutes to teach the company something, anything, that has nothing to do with energy, what would it be? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations during your interview process or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Apr 11, 2026
Full time
Addressing Black representation in the energy industry At Octopus Energy, our mission is to drive the global renewable revolution and make green energy affordable for all. To succeed, we need to build a team that represents everyone in our society. Unfortunately, Black professionals make up Applications for all our internships will close on 17th April. Do not upload a CV when asked for 'Resume/CV'. Instead, upload a cover letter of no more than 500 words (instructions below). This is our sixth year running the internship programme. You can hear from our past interns and learn about our previous internships. Location: London office Duration: Full time, 6th July - 28th August Pay: London Living Wage (pro rata) Application deadline: April 17th, 2026 Who we are Octopus Energy started with a bold idea: to build Britain's first truly digital energy supplier. By combining world class tech with brilliant humans who care deeply about customers and driving the renewable energy transition, we made it happen and in 2025, we became Britain's largest energy supplier. Today, our impact is global. We support over 10 million customers across 30 countries and manage a £7 billion portfolio of renewable energy assets. By empowering our teams to deliver outrageously good customer service, we make energy fairer for everyone. Our mission is to halt the climate emergency by using technology to transform the energy system, making electricity greener and more affordable, while creating one of a kind innovations. About the role We're looking for a keen eyed, fast paced individual to join the many faceted payments team as an intern, to support refunds and payments for the best possible customer experience. The payments team is the last port of call for anything related to customer credit balances. Accuracy and speed are key to ensure large volumes can be processed without any issues. In this role, you will focus on spotting issues, fixing problems, and supporting our customer facing Energy Specialists to deliver outrageous customer service. You should be able to work quickly, accurately, and across multiple processes in a high paced, solution oriented environment. What you'll do Manage the end to end cheque process, including sending cheques to customers, processing cheques, and reconciling accounts. Allocate missing payments and reconcile BACS payments onto customer accounts. Review and respond to customer emails while liaising with other businesses regarding payments. Manage the repayment process, working closely with the finance team on payment audits and same day refunds. Support our Energy Specialists with any payments or refund related queries to help them deliver exceptional service. Communicate directly with customers as required to resolve payment issues. What you'll need Meticulous attention to detail and a genuine zest for order. A "can do" attitude, with a willingness to roll up your sleeves and get stuck in. Adaptability to remain fluid and comfortable in a fast paced environment where you may be pulled in different directions. Strong self management skills to handle your own workload effectively. Patience and a helpful nature, as this role involves answering "a thousand questions". Tenacity and a solution oriented mindset. IMPORTANT - HOW TO APPLY Follow the link below to be taken to an application form where you will be prompted to "Attach Resume/CV". PLEASE DO NOT UPLOAD A CV. Instead, you should upload a cover letter made up of no more than 500 words. This cover letter is your chance to stand out! We want to know about you, your passions, and why you think you would be a great fit for an internship at Octopus Energy. We don't use CVs as we are more interested in what makes you tick than we are about the opportunities you have had up to this point. It is really important that this cover letter is written by you and really tells us your story. By putting this into AI, your story will get lost. So, while we typically encourage efficient ways of working, please refrain from using AI for this task. This cover letter is the same for all our internships, so if you are applying for one or multiple positions, you will only need to write one. Please use the brief below of what to include: Before your skills and experience, we're looking for the right kind of person - the kind who is utterly passionate about our mission and who thrives working how we work. Please let us know why the Octopus Energy Group stands out to you? Tell us about yourself - who you are, what you are studying or have studied, what makes you you? What do you think you could bring to an internship at Octopus Energy? Tell us about a time you went above and beyond to help someone else, not because you had to, but because it was the right thing to do. If we gave you a stage and 2 minutes to teach the company something, anything, that has nothing to do with energy, what would it be? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations during your interview process or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
A prominent retail chain in Greater London is seeking a Customer Service Associate to deliver an exceptional shopping experience. Responsibilities include assisting customers, managing sales transactions, maintaining store cleanliness, and ensuring a positive environment. Preferred candidates will have a high school diploma and prior retail experience, along with strong customer service and communication skills. The role requires physical activity, including lifting and stocking. Competitive starting pay of $17.60 per hour is offered.
Apr 11, 2026
Full time
A prominent retail chain in Greater London is seeking a Customer Service Associate to deliver an exceptional shopping experience. Responsibilities include assisting customers, managing sales transactions, maintaining store cleanliness, and ensuring a positive environment. Preferred candidates will have a high school diploma and prior retail experience, along with strong customer service and communication skills. The role requires physical activity, including lifting and stocking. Competitive starting pay of $17.60 per hour is offered.
A well-known bookmaker in Wolverhampton is seeking an Assistant Sales Manager to enhance customer experiences in their retail environment. Responsibilities include processing bets and attending to queries, with a focus on maintaining a welcoming atmosphere. Ideal candidates will possess outstanding customer service skills and an eagerness to learn. The role offers full and part-time options, various benefits, and training for growth within the company, promoting safer gambling practices and inclusivity.
Apr 11, 2026
Full time
A well-known bookmaker in Wolverhampton is seeking an Assistant Sales Manager to enhance customer experiences in their retail environment. Responsibilities include processing bets and attending to queries, with a focus on maintaining a welcoming atmosphere. Ideal candidates will possess outstanding customer service skills and an eagerness to learn. The role offers full and part-time options, various benefits, and training for growth within the company, promoting safer gambling practices and inclusivity.
A global organization is seeking a customer service/order processor in Warrington. This full-time position involves processing orders, maintaining communication with customers, and supporting sales efforts. The ideal candidate should have a background in customer service and strong communication skills. The role offers a competitive salary between £27,000 and £30,000 per year, along with a friendly and supportive team environment.
Apr 11, 2026
Full time
A global organization is seeking a customer service/order processor in Warrington. This full-time position involves processing orders, maintaining communication with customers, and supporting sales efforts. The ideal candidate should have a background in customer service and strong communication skills. The role offers a competitive salary between £27,000 and £30,000 per year, along with a friendly and supportive team environment.
