Customer Service Advisor - Housing Repairs & EnquiriesLocation: Bury (with some home working) Hours: 37 hours per week Salary: 14.82 per hour About the Role We are looking for experienced and motivated Customer Service Advisors to join our team, providing front-line support on housing repairs and general housing enquiries. In this role, you will act as a key point of contact for residents, delivering high-quality, customer-focused service over the phone. You will primarily support our busy housing repair lines, while also assisting with a range of general housing-related queries. This is a fast-paced environment, so we are seeking individuals who can hit the ground running and make an immediate impact. Key Responsibilities Handle inbound calls relating to housing repairs and general housing enquiries Accurately log repair requests and ensure timely escalation where required Provide clear, helpful advice and information to residents Deliver excellent customer service, resolving queries efficiently Work collaboratively with colleagues and service teams to meet customer needs About You Proven experience working within a housing environment (essential) Experience in a contact centre or customer service role Strong communication and customer service skills Ability to manage a high volume of calls in a busy setting Confident in using systems to record information accurately A proactive attitude and the ability to start contributing quickly What you need to do now If you're interested in this role, please forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 06, 2026
Seasonal
Customer Service Advisor - Housing Repairs & EnquiriesLocation: Bury (with some home working) Hours: 37 hours per week Salary: 14.82 per hour About the Role We are looking for experienced and motivated Customer Service Advisors to join our team, providing front-line support on housing repairs and general housing enquiries. In this role, you will act as a key point of contact for residents, delivering high-quality, customer-focused service over the phone. You will primarily support our busy housing repair lines, while also assisting with a range of general housing-related queries. This is a fast-paced environment, so we are seeking individuals who can hit the ground running and make an immediate impact. Key Responsibilities Handle inbound calls relating to housing repairs and general housing enquiries Accurately log repair requests and ensure timely escalation where required Provide clear, helpful advice and information to residents Deliver excellent customer service, resolving queries efficiently Work collaboratively with colleagues and service teams to meet customer needs About You Proven experience working within a housing environment (essential) Experience in a contact centre or customer service role Strong communication and customer service skills Ability to manage a high volume of calls in a busy setting Confident in using systems to record information accurately A proactive attitude and the ability to start contributing quickly What you need to do now If you're interested in this role, please forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Water Auditor/Surveyor Location(s): West Yorkshire Salary Band: £27.5k subject to experience. Attractive bonus up to £200 per month. Contract: Full Time - 40-hour weeks Equipment : Vehicle (van), smart phone, associated equipment. Overview Aqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses. We are currently required to build on our excellent team of Home Water Efficiency experts across West Yorkshire. We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you re interested in sustainability, technology and practical working, send in a copy of your CV. Responsibilities The successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes and businesses throughout South & West Yorkshire. This is a FREE service to the customer, paid for by the local water company. All your appointments will be made for you, and you ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself. You ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money. You ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided as well as looking for leaks. You ll be inputting data using our My Water app on a company tablet and You ll be installing some easy-to-fit water saving gadgets, if required. Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the customer. Full training will be given in all aspects of the job, you ll shadow one of our existing team and once you re ready you ll be going solo. This role suits those who have a passion for addressing climate and sustainability issues. Main Duties: Visiting domestic properties, liaising with homeowners and occupants. Discussing water efficiency and the drivers behind it. Providing water saving guidance and behavioural change advice. Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met. Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office. Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating). Occasional weekend work may be required Qualifications: Educational: GCSEs including Maths and English Full UK driving licence: essential (a company vehicle will be provided) Skills: Driving: Essential Excellent Communicator: Essential Enjoys working with customers: Essential Basic computer literacy Experience: Customer service, consultancy or advisory Working within a busy and demanding environment Data collation via an app on a mobile device Customer liaison Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 06, 2026
Full time
Water Auditor/Surveyor Location(s): West Yorkshire Salary Band: £27.5k subject to experience. Attractive bonus up to £200 per month. Contract: Full Time - 40-hour weeks Equipment : Vehicle (van), smart phone, associated equipment. Overview Aqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses. We are currently required to build on our excellent team of Home Water Efficiency experts across West Yorkshire. We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you re interested in sustainability, technology and practical working, send in a copy of your CV. Responsibilities The successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes and businesses throughout South & West Yorkshire. This is a FREE service to the customer, paid for by the local water company. All your appointments will be made for you, and you ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself. You ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money. You ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided as well as looking for leaks. You ll be inputting data using our My Water app on a company tablet and You ll be installing some easy-to-fit water saving gadgets, if required. Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the customer. Full training will be given in all aspects of the job, you ll shadow one of our existing team and once you re ready you ll be going solo. This role suits those who have a passion for addressing climate and sustainability issues. Main Duties: Visiting domestic properties, liaising with homeowners and occupants. Discussing water efficiency and the drivers behind it. Providing water saving guidance and behavioural change advice. Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met. Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office. Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating). Occasional weekend work may be required Qualifications: Educational: GCSEs including Maths and English Full UK driving licence: essential (a company vehicle will be provided) Skills: Driving: Essential Excellent Communicator: Essential Enjoys working with customers: Essential Basic computer literacy Experience: Customer service, consultancy or advisory Working within a busy and demanding environment Data collation via an app on a mobile device Customer liaison Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Residential Security Officer Location: near Ascot, Berkshire Rate of pay: 18 per hour (circa 39k) + overtime opportunities Shift Pattern: 4 on, 4 off. 4 days, 4 off, 4 nights, 4 off (12-hour shifts) Permanent / Full time. Self-employment is not offered. This role presents a great opportunity to join a professional residential security team near Ascot, Berkshire. If you have first class customer service skills with prior security experience this could the role for you. In particular we welcome applications from ex-military or applicants with RST/CP experience. Applicants should hold a SIA license and have their own transport in order to reach the site. There is no accommodation offered with this role. Essential criteria: SIA license holder Have your own transport (unless you live close to the rea and can reliably commute) Well presented with excellent communication skills Happy working a mix of days, nights and weekends on a 4 on, 4 off shift pattern. You must have prior security experience. In particular we welcome applications from ex-military or applicants with RST/CP experience. Duties to include: Meeting and greeting visitors to the site in a polite and customer focused manner Manage access control to the site Front of house duties Issuing passes to visitors and staff members Internal and external patrols Operation of CCTV and access control systems Produce accurate and comprehensive incident reports Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Work as part of a customer focused team Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Electronic Security
May 06, 2026
Full time
Residential Security Officer Location: near Ascot, Berkshire Rate of pay: 18 per hour (circa 39k) + overtime opportunities Shift Pattern: 4 on, 4 off. 4 days, 4 off, 4 nights, 4 off (12-hour shifts) Permanent / Full time. Self-employment is not offered. This role presents a great opportunity to join a professional residential security team near Ascot, Berkshire. If you have first class customer service skills with prior security experience this could the role for you. In particular we welcome applications from ex-military or applicants with RST/CP experience. Applicants should hold a SIA license and have their own transport in order to reach the site. There is no accommodation offered with this role. Essential criteria: SIA license holder Have your own transport (unless you live close to the rea and can reliably commute) Well presented with excellent communication skills Happy working a mix of days, nights and weekends on a 4 on, 4 off shift pattern. You must have prior security experience. In particular we welcome applications from ex-military or applicants with RST/CP experience. Duties to include: Meeting and greeting visitors to the site in a polite and customer focused manner Manage access control to the site Front of house duties Issuing passes to visitors and staff members Internal and external patrols Operation of CCTV and access control systems Produce accurate and comprehensive incident reports Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Work as part of a customer focused team Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Electronic Security
Job title Fire & Security Engineer Location Whiteley Salary or rate £45,000 Contract type Permanent Hours or shifts Full time About the role We are seeking a skilled and motivated Fire & Security Engineer to join a growing team based in Whiteley. This Fire & Security Engineer position involves working across residential, commercial and industrial sites, delivering high quality installation, maintenance and servicing of fire and security systems. As a Fire & Security Engineer, you will be responsible for ensuring systems are fully operational, compliant with industry standards and providing maximum safety and protection. This role suits a proactive Fire & Security Engineer who can work independently, manage their workload efficiently and provide excellent customer service. You will be expected to diagnose faults accurately, complete repairs promptly and communicate effectively with clients and internal teams. This is an excellent opportunity for an experienced Fire & Security Engineer looking to develop their career within a supportive and forward thinking environment. Key responsibilities • Install, commission, service and repair intruder alarms, CCTV, access control and fire alarm systems • Complete planned preventative maintenance and reactive works with a high first time fix rate • Communicate effectively with admin, sales and operations teams to support efficient scheduling • Upload documentation, certificates, photos and job notes using the job management system • Maintain accurate van stock, tools and overall vehicle condition • Participate in the call out rota and provide occasional remote support • Identify recurring faults or design issues and contribute to continuous improvement Skills and experience required Essential: • Proven experience as a Fire & Security Engineer working with intruder alarms, CCTV, access control and fire systems • Strong fault finding and problem solving skills • Excellent customer service and communication skills • Good timekeeping and ability to manage workload effectively • Full UK driving licence • Ability to work independently and as part of a team • Willingness to pass NSI Gold standard vetting • Ability to pass an enhanced DBS check Desirable: • Experience working across a variety of site types including commercial and public sector environments What is on offer • Salary of £45,000 • Overtime available at enhanced rates • Travel time paid • Company share options issued yearly • Holiday starting at 20 days, increasing to 25 days with service, plus bank holidays • Company van, laptop, mobile phone and specialist tools provided How to apply If this Fire & Security Engineer role is the right next step for you, please apply with your CV as soon as possible. FIRENG
May 06, 2026
Full time
Job title Fire & Security Engineer Location Whiteley Salary or rate £45,000 Contract type Permanent Hours or shifts Full time About the role We are seeking a skilled and motivated Fire & Security Engineer to join a growing team based in Whiteley. This Fire & Security Engineer position involves working across residential, commercial and industrial sites, delivering high quality installation, maintenance and servicing of fire and security systems. As a Fire & Security Engineer, you will be responsible for ensuring systems are fully operational, compliant with industry standards and providing maximum safety and protection. This role suits a proactive Fire & Security Engineer who can work independently, manage their workload efficiently and provide excellent customer service. You will be expected to diagnose faults accurately, complete repairs promptly and communicate effectively with clients and internal teams. This is an excellent opportunity for an experienced Fire & Security Engineer looking to develop their career within a supportive and forward thinking environment. Key responsibilities • Install, commission, service and repair intruder alarms, CCTV, access control and fire alarm systems • Complete planned preventative maintenance and reactive works with a high first time fix rate • Communicate effectively with admin, sales and operations teams to support efficient scheduling • Upload documentation, certificates, photos and job notes using the job management system • Maintain accurate van stock, tools and overall vehicle condition • Participate in the call out rota and provide occasional remote support • Identify recurring faults or design issues and contribute to continuous improvement Skills and experience required Essential: • Proven experience as a Fire & Security Engineer working with intruder alarms, CCTV, access control and fire systems • Strong fault finding and problem solving skills • Excellent customer service and communication skills • Good timekeeping and ability to manage workload effectively • Full UK driving licence • Ability to work independently and as part of a team • Willingness to pass NSI Gold standard vetting • Ability to pass an enhanced DBS check Desirable: • Experience working across a variety of site types including commercial and public sector environments What is on offer • Salary of £45,000 • Overtime available at enhanced rates • Travel time paid • Company share options issued yearly • Holiday starting at 20 days, increasing to 25 days with service, plus bank holidays • Company van, laptop, mobile phone and specialist tools provided How to apply If this Fire & Security Engineer role is the right next step for you, please apply with your CV as soon as possible. FIRENG
Operations Administrator North Kent £27,000 DOE Monday to Friday 8:30 - 17.00pm(1hr lunch) Permanent - full time role A fantastic opportunity for an Operations Administrator has arisen for someone to join a well-established company, who operate within the Building Services sector. This role is super varied so if you are organised, love being busy and have a willingness to learn then carry on reading! Duties for this busy Operations Administrator role include: Raising and assigning work orders. Managing diaries, scheduling emergencies and booking work in. Dealing with inbound and outbound calls from residents and the clients. Liaising with site contacts. Producing RAMS. Organising isolations for relevant works. Handling Invoicing tasks Running KPI reports. To be successful for this role, you must have/be: Strong administrative background, ideally within a repairs and maintenance setting. Proven experience in scheduling and coordinating workloads. Confident in independently resolving issues as they arise. A thick skin, with an awareness of the challenges in dealing with vulnerable people. Super organised with the ability to pre-empt any scheduling issues. Good knowledge of local geography. A meticulous attention to detail. Excellent verbal and written communication skills. Exceptional customer service skills. Able to work collaboratively in a team yet use initiative. As an Operations Administrator for this role, you will benefit from great training and development opportunities with a view to progress! You will be working within a fun and friendly team for a company who really invest in their workforce and love people who want to learn, and they will move quickly, so if you have the relevant experience, apply today! This role is being handled by Holly Ensoll, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
May 06, 2026
Full time
Operations Administrator North Kent £27,000 DOE Monday to Friday 8:30 - 17.00pm(1hr lunch) Permanent - full time role A fantastic opportunity for an Operations Administrator has arisen for someone to join a well-established company, who operate within the Building Services sector. This role is super varied so if you are organised, love being busy and have a willingness to learn then carry on reading! Duties for this busy Operations Administrator role include: Raising and assigning work orders. Managing diaries, scheduling emergencies and booking work in. Dealing with inbound and outbound calls from residents and the clients. Liaising with site contacts. Producing RAMS. Organising isolations for relevant works. Handling Invoicing tasks Running KPI reports. To be successful for this role, you must have/be: Strong administrative background, ideally within a repairs and maintenance setting. Proven experience in scheduling and coordinating workloads. Confident in independently resolving issues as they arise. A thick skin, with an awareness of the challenges in dealing with vulnerable people. Super organised with the ability to pre-empt any scheduling issues. Good knowledge of local geography. A meticulous attention to detail. Excellent verbal and written communication skills. Exceptional customer service skills. Able to work collaboratively in a team yet use initiative. As an Operations Administrator for this role, you will benefit from great training and development opportunities with a view to progress! You will be working within a fun and friendly team for a company who really invest in their workforce and love people who want to learn, and they will move quickly, so if you have the relevant experience, apply today! This role is being handled by Holly Ensoll, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Senior Buyer - Sheffield - Competitive salary Elevation Recruitment Group are excited to be working exclusively with a dynamic precision engineering business in Sheffield who are looking for a Senior Buyer to join their team. As Senior Buyer, you will manage supplier performance, negotiate contracts, and coordinate with cross-functional teams to ensure efficient material flow, support new business bids, and optimise the supply chain while maintaining high service levels. Benefits: 1pm finish every Friday! 25 days holiday + bank holiday + the option to buy an additional 5 days holiday Healthcare Death in service (4 x salary) Xmas shutdown Pension Onsite secure parking Hours: 8am - 4pm (Monday - Thursday) and 8am-1pm (Friday) Key Duties: Support Purchasing and Engineering with technical and commercial expertise to improve manufacturing awareness and product knowledge Align and optimise the supply chain to support technical, commercial, and operational objectives Drive continuous improvement by simplifying processes, systems, and ways of working Monitor and report on KPIs, while managing supplier performance and addressing issues collaboratively Build and manage supplier relationships, including negotiations, contracts, and performance accountability Support cross-functional projects, audits, and customer requirements while ensuring supply continuity and cost efficiency Required skills & experience: Previous experience in a technical environment - precision engineering, aerospace, automotive manufacturing and drawings (essential) MRP experience and strong Excel skills (essential) Strong communication/negotiation skills CIPS Qualified or working towards (desirable) About Elevation Elevation Recruitment Group is a specialist recruitment consultancy that helps people build long-term, successful careers. We work across a wide range of industries and disciplines with a focus on making recruitment feel more human, more honest and more effective. We are specialists in every function and experts in every hire. Check out our website to find out more.
May 06, 2026
Full time
Senior Buyer - Sheffield - Competitive salary Elevation Recruitment Group are excited to be working exclusively with a dynamic precision engineering business in Sheffield who are looking for a Senior Buyer to join their team. As Senior Buyer, you will manage supplier performance, negotiate contracts, and coordinate with cross-functional teams to ensure efficient material flow, support new business bids, and optimise the supply chain while maintaining high service levels. Benefits: 1pm finish every Friday! 25 days holiday + bank holiday + the option to buy an additional 5 days holiday Healthcare Death in service (4 x salary) Xmas shutdown Pension Onsite secure parking Hours: 8am - 4pm (Monday - Thursday) and 8am-1pm (Friday) Key Duties: Support Purchasing and Engineering with technical and commercial expertise to improve manufacturing awareness and product knowledge Align and optimise the supply chain to support technical, commercial, and operational objectives Drive continuous improvement by simplifying processes, systems, and ways of working Monitor and report on KPIs, while managing supplier performance and addressing issues collaboratively Build and manage supplier relationships, including negotiations, contracts, and performance accountability Support cross-functional projects, audits, and customer requirements while ensuring supply continuity and cost efficiency Required skills & experience: Previous experience in a technical environment - precision engineering, aerospace, automotive manufacturing and drawings (essential) MRP experience and strong Excel skills (essential) Strong communication/negotiation skills CIPS Qualified or working towards (desirable) About Elevation Elevation Recruitment Group is a specialist recruitment consultancy that helps people build long-term, successful careers. We work across a wide range of industries and disciplines with a focus on making recruitment feel more human, more honest and more effective. We are specialists in every function and experts in every hire. Check out our website to find out more.
Your new company An exciting opportunity has arisen for a motivated Territory Sales Executive to join a growing business. This is a customer-facing role focused on managing and developing relationships within a defined territory, ideal for someone at the early stages of their sales career who is keen to learn, build confidence, and progress into a successful sales professional. Your new role Manage and develop relationships with existing customers within your assigned territory Identify and pursue new business opportunities to grow market presence Visit customers regularly to promote products and services Accurately record sales activity, visits, and outcomes on the CRM system Work closely with internal teams to ensure a smooth and professional customer journey Work towards and achieve agreed sales targets with full support and training What you'll need to succeed A strong interest in sales and business development Confident, personable, and comfortable building relationships with customers Full UK driving licence Self-motivated with a positive, can-do attitude Previous customer-facing experience desirable (e.g. retail, hospitality, telesales) What you'll get in return Full training and mentoring Clear career progression into a senior sales role Autonomy and ownership of a defined sales territory What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 06, 2026
Full time
Your new company An exciting opportunity has arisen for a motivated Territory Sales Executive to join a growing business. This is a customer-facing role focused on managing and developing relationships within a defined territory, ideal for someone at the early stages of their sales career who is keen to learn, build confidence, and progress into a successful sales professional. Your new role Manage and develop relationships with existing customers within your assigned territory Identify and pursue new business opportunities to grow market presence Visit customers regularly to promote products and services Accurately record sales activity, visits, and outcomes on the CRM system Work closely with internal teams to ensure a smooth and professional customer journey Work towards and achieve agreed sales targets with full support and training What you'll need to succeed A strong interest in sales and business development Confident, personable, and comfortable building relationships with customers Full UK driving licence Self-motivated with a positive, can-do attitude Previous customer-facing experience desirable (e.g. retail, hospitality, telesales) What you'll get in return Full training and mentoring Clear career progression into a senior sales role Autonomy and ownership of a defined sales territory What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Date posted: 10 April 2026 Job Description: French Speaking Customer Service/Product Specialist Please note this job role does involve occasional weekend and evening working! About the Role We are looking for a Customer Service/Product Specialist with a strong background in delivering top-tier customer support, ideally through a digital ticketing system click apply for full job details
May 06, 2026
Seasonal
Date posted: 10 April 2026 Job Description: French Speaking Customer Service/Product Specialist Please note this job role does involve occasional weekend and evening working! About the Role We are looking for a Customer Service/Product Specialist with a strong background in delivering top-tier customer support, ideally through a digital ticketing system click apply for full job details
Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating worldwide for more than 35 years. We work with some of the industry's best-known companies who demand the highest standard of service. On behalf of our global client working in the defence industry, we are currently seeking interest in the role detailed below. Our client is seeking Stores/Tooling specialists to join them on a contract basis until the end of the year, with the possibility for extension. Role : Stores/Tooling Coordinator Location - RAF Brize Norton Hours - 5 days on followed by 5 days off / 4 nights on followed by 5 days off / 2 days 2 nights followed by 4 days off. Hourly rate - Competitive Security Clearance - BPSS to start (SC to follow) Due to the nature of this job opportunity candidates should be UK passport holders. Responsibilities: Provide tooling operations and spares support at the local deployed location sufficient to reliably sustain the operation, to include but not limited to: Control, Issue and receive high volume of hand tools, test equipment and FLAP/POL. Check tool kits for serviceability and replace or demand new tools as required. Replenish consumable tools kits as required. Undertake a 100% tool check at the start and finish of every shift. Loan tools in and out of tool stores to other Brize Norton Units. Support maintenance teams with spares issues and face to face queries. Provide demand and requisition status for all C-17 unique managed parts and customer owned parts defined by the customer. Packaging and Tracking parts for local movements. Forklift counterbalance, Forklift reach truck and Company Van operator tasks including collection of parts on site from deployed local location main entrance and RAF Brize Norton. Manual handling ability in accordance with company safety standards and ability to use MHE. Ability to lone work as required. AOG support locally and globally. Required Qualifications: Ability to obtain UK Security Clearance Active UK Driving License Preferred Qualifications: Active Civilian Forklift Counterbalance Truck and Reach truck driving license. An understanding of the Control of Substances Hazardous to Health regulations An understanding Foreign Object Damage / Debris and its Airworthiness Implications A knowledge of the Manual of Airworthiness Maintenance - Processes and Aviation Engineering Standing Orders.
May 06, 2026
Contractor
Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating worldwide for more than 35 years. We work with some of the industry's best-known companies who demand the highest standard of service. On behalf of our global client working in the defence industry, we are currently seeking interest in the role detailed below. Our client is seeking Stores/Tooling specialists to join them on a contract basis until the end of the year, with the possibility for extension. Role : Stores/Tooling Coordinator Location - RAF Brize Norton Hours - 5 days on followed by 5 days off / 4 nights on followed by 5 days off / 2 days 2 nights followed by 4 days off. Hourly rate - Competitive Security Clearance - BPSS to start (SC to follow) Due to the nature of this job opportunity candidates should be UK passport holders. Responsibilities: Provide tooling operations and spares support at the local deployed location sufficient to reliably sustain the operation, to include but not limited to: Control, Issue and receive high volume of hand tools, test equipment and FLAP/POL. Check tool kits for serviceability and replace or demand new tools as required. Replenish consumable tools kits as required. Undertake a 100% tool check at the start and finish of every shift. Loan tools in and out of tool stores to other Brize Norton Units. Support maintenance teams with spares issues and face to face queries. Provide demand and requisition status for all C-17 unique managed parts and customer owned parts defined by the customer. Packaging and Tracking parts for local movements. Forklift counterbalance, Forklift reach truck and Company Van operator tasks including collection of parts on site from deployed local location main entrance and RAF Brize Norton. Manual handling ability in accordance with company safety standards and ability to use MHE. Ability to lone work as required. AOG support locally and globally. Required Qualifications: Ability to obtain UK Security Clearance Active UK Driving License Preferred Qualifications: Active Civilian Forklift Counterbalance Truck and Reach truck driving license. An understanding of the Control of Substances Hazardous to Health regulations An understanding Foreign Object Damage / Debris and its Airworthiness Implications A knowledge of the Manual of Airworthiness Maintenance - Processes and Aviation Engineering Standing Orders.
Customer Service Administrator Hybrid Location Hull (HU3), Hybrid. Working 2 days per week in office. Contract 12 Month FTC Working hours 35 hours per week, between 8am 6pm Monday to Friday. Salary - £24,506 per annum. Role Purpose The Customer Service Administrator is responsible for providing a friendly, timely, efficient and high quality first response triage service to all clients/stakeholders seeking support from our clients Legal Advisory Service department and/or legal teams. Responsibilities Answer incoming calls from clients in accordance with prevailing SLA s and KPI s, carrying out a preliminary assessment including onboarding new clients, verification checks, jurisdiction checks and determining the nature of call queries in order to direct calls efficiently to the appropriate advisor/specialist/team Manage and respond to all emails received into various shared inboxes overseen by the Triage Team in accordance with prevailing SLA s and KPI s, carrying out preliminary assessments including onboarding new clients, verification checks, jurisdiction checks and determining the nature of the emails received in order to direct them efficiently and in a timely manner to the appropriate advisor/specialist/team Use internal processes and systems effectively to set up new client matters and navigate ongoing /existing client matters. Carry out duties in a professional and respectful manner, complying with relevant professional standards and any requirement set by relevant regulating bodies that our client falls under. Maintain and develop the skills and attributes necessary to continuously provide a proper standard of service/high quality support internal and externally. Ensure work standards are maintained in line with our clients expected quality assurance standards in addition to their internal policies, procedures and systems. Skills & Experience - Experience of working in a busy, fast paced call centre/contact centre environment. Experience of working in a front facing customer care service environment Able to work to competing/multiple demands and deadlines Attention to detail necessary as well as accurate information gathering from clients over the phone Computer literacy Knowledge of Microsoft Office applications If this sounds like something you would be interested in, then please click APPLY NOW! Alternatively, please send your CV to (url removed) quoting reference CSAHULL.
May 06, 2026
Full time
Customer Service Administrator Hybrid Location Hull (HU3), Hybrid. Working 2 days per week in office. Contract 12 Month FTC Working hours 35 hours per week, between 8am 6pm Monday to Friday. Salary - £24,506 per annum. Role Purpose The Customer Service Administrator is responsible for providing a friendly, timely, efficient and high quality first response triage service to all clients/stakeholders seeking support from our clients Legal Advisory Service department and/or legal teams. Responsibilities Answer incoming calls from clients in accordance with prevailing SLA s and KPI s, carrying out a preliminary assessment including onboarding new clients, verification checks, jurisdiction checks and determining the nature of call queries in order to direct calls efficiently to the appropriate advisor/specialist/team Manage and respond to all emails received into various shared inboxes overseen by the Triage Team in accordance with prevailing SLA s and KPI s, carrying out preliminary assessments including onboarding new clients, verification checks, jurisdiction checks and determining the nature of the emails received in order to direct them efficiently and in a timely manner to the appropriate advisor/specialist/team Use internal processes and systems effectively to set up new client matters and navigate ongoing /existing client matters. Carry out duties in a professional and respectful manner, complying with relevant professional standards and any requirement set by relevant regulating bodies that our client falls under. Maintain and develop the skills and attributes necessary to continuously provide a proper standard of service/high quality support internal and externally. Ensure work standards are maintained in line with our clients expected quality assurance standards in addition to their internal policies, procedures and systems. Skills & Experience - Experience of working in a busy, fast paced call centre/contact centre environment. Experience of working in a front facing customer care service environment Able to work to competing/multiple demands and deadlines Attention to detail necessary as well as accurate information gathering from clients over the phone Computer literacy Knowledge of Microsoft Office applications If this sounds like something you would be interested in, then please click APPLY NOW! Alternatively, please send your CV to (url removed) quoting reference CSAHULL.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Manchester, Cardiff, Southampton in the UK and internationally Dublin, Sydney, Dubai, Toronto and New York. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our UK offices to enable in-person collaboration and interaction with your team. About the Role This role will shape our Security objectives, practices and associated policies and processes within Engine as well as lead the continuous improvement of our Information Security capabilities whilst managing a growing Information Security Team. The successful candidate will act as the liaison between Engine and Starling Bank's Information Security teams whilst also ensuring that they are the point of contact for all Information security related questions raised by Engine clients and our auditors. We're looking for a curious, versatile, adaptable and experienced information security or cyber specialist with executive presence and strong leadership skills who enjoys the challenge of a varied and collaborative role. You'll enjoy problem solving, working with a wide variety of stakeholders, and enabling us to be creative in continuing to provide innovative products and services to support our clients, and stay at the forefront of all things Information Security. What you'll get to do: Manage and maintain the Information Security Policy and Information Security Management System to ensure (i) it meets the needs of Engine, its clients, employees and other stakeholders and (ii) compliance with the relevant industry standards, regulatory and certification requirements such as ISO 27001. Oversee Engine's Information Security governance documents (processes, standards and procedures) and optimise reporting of identified threats and vulnerabilities. Oversee the process for obtaining and maintaining compliance certifications and accreditations including but not limited to ISO 27001, SOC 1, SOC 2 and PCI DSS/3DS through engagement with internal teams and our external auditors. Maintain the Information Security Risk Register; identifying, assessing and mitigating information security risks (including security risks related to third-parties and partners) and ensuring coherence with Engine's Risk Management framework. Act as a point of contact for all Information Security related client queries and issues; providing expert opinion and communication during initial client conversations, RFPs, RFIs, delivery and throughout the client lifecycle. Act as an Information Security point of contact for Business Continuity Planning and Disaster Recovery; this includes responsibility for initiation and execution of cyber business impact analysis. Advise the wider organisation on compliance and governance requirements. Oversee Incident Response related to Information Security and ensure coherence and collaboration with the broader Technology response capability. Liaise with external bodies and organisations to keep abreast of the threat landscape, emerging trends, technologies and legislation that have an impact on Information Security. Assist as necessary to investigate security breaches and pursue associated disciplinary and legal matters. Lead and manage a team of subject matter experts to ensure Information Security is managed effectively throughout the IT service delivery lifecycle, addressing client needs. Promote security awareness by collaborating with the relevant teams to provide training and awareness to the wider Engine organisation. Requirements deep understanding and knowledge of cyber security principles, security standards and regulatory compliance and its application in a wide variety of organisations with a strong risk culture. experience in a business facing security role, ideally in an Information Security Director, BISO, CISO or similar capacity strong business acumen and commercial awareness with previous experience in a senior client-facing role or similar. be a self starter / self motivated with the ability to lead, inspire and drive change through an organisation. have the ability to be pragmatic while balancing the needs of Engine against security. ability to work with a variety of stakeholders across all levels and can adapt communication style to different stakeholders. have an ability to think and plan strategically and systematically while recognising the need to deliver to the business requirements. have previous experience working in a complex IT organisation encompassing service delivery, application development and IT infrastructure. an understanding of best practice within Information Security and risk management including standards such as ISO 27001, NIST, Cyber Essentials and COBIT. an understanding of legislation and regulations that impact information Security. E.g. Data Protection Act and GDPR, Freedom of Information Act, PCI DSS. Have previous experience in leading, developing and motivating a team of subject matter experts. An understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats. A good practical knowledge of security technologies and wider business solutions including Identity and access management, SIEM, remote working and cloud technologies. Experience of working in a banking or financial services environment would be beneficial. ISC2 CISSP or ISACA CISM, ISACA CRISC, CISA or Open FAIR qualifications would be beneficial. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's deputy CTO (45 minutes) A secondary, deeper interview, with Engine CTO and Starling Group CISO (75-90 minutes) Final interview with Engine's CEO and Chief of Staff (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status . click apply for full job details
May 06, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Manchester, Cardiff, Southampton in the UK and internationally Dublin, Sydney, Dubai, Toronto and New York. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our UK offices to enable in-person collaboration and interaction with your team. About the Role This role will shape our Security objectives, practices and associated policies and processes within Engine as well as lead the continuous improvement of our Information Security capabilities whilst managing a growing Information Security Team. The successful candidate will act as the liaison between Engine and Starling Bank's Information Security teams whilst also ensuring that they are the point of contact for all Information security related questions raised by Engine clients and our auditors. We're looking for a curious, versatile, adaptable and experienced information security or cyber specialist with executive presence and strong leadership skills who enjoys the challenge of a varied and collaborative role. You'll enjoy problem solving, working with a wide variety of stakeholders, and enabling us to be creative in continuing to provide innovative products and services to support our clients, and stay at the forefront of all things Information Security. What you'll get to do: Manage and maintain the Information Security Policy and Information Security Management System to ensure (i) it meets the needs of Engine, its clients, employees and other stakeholders and (ii) compliance with the relevant industry standards, regulatory and certification requirements such as ISO 27001. Oversee Engine's Information Security governance documents (processes, standards and procedures) and optimise reporting of identified threats and vulnerabilities. Oversee the process for obtaining and maintaining compliance certifications and accreditations including but not limited to ISO 27001, SOC 1, SOC 2 and PCI DSS/3DS through engagement with internal teams and our external auditors. Maintain the Information Security Risk Register; identifying, assessing and mitigating information security risks (including security risks related to third-parties and partners) and ensuring coherence with Engine's Risk Management framework. Act as a point of contact for all Information Security related client queries and issues; providing expert opinion and communication during initial client conversations, RFPs, RFIs, delivery and throughout the client lifecycle. Act as an Information Security point of contact for Business Continuity Planning and Disaster Recovery; this includes responsibility for initiation and execution of cyber business impact analysis. Advise the wider organisation on compliance and governance requirements. Oversee Incident Response related to Information Security and ensure coherence and collaboration with the broader Technology response capability. Liaise with external bodies and organisations to keep abreast of the threat landscape, emerging trends, technologies and legislation that have an impact on Information Security. Assist as necessary to investigate security breaches and pursue associated disciplinary and legal matters. Lead and manage a team of subject matter experts to ensure Information Security is managed effectively throughout the IT service delivery lifecycle, addressing client needs. Promote security awareness by collaborating with the relevant teams to provide training and awareness to the wider Engine organisation. Requirements deep understanding and knowledge of cyber security principles, security standards and regulatory compliance and its application in a wide variety of organisations with a strong risk culture. experience in a business facing security role, ideally in an Information Security Director, BISO, CISO or similar capacity strong business acumen and commercial awareness with previous experience in a senior client-facing role or similar. be a self starter / self motivated with the ability to lead, inspire and drive change through an organisation. have the ability to be pragmatic while balancing the needs of Engine against security. ability to work with a variety of stakeholders across all levels and can adapt communication style to different stakeholders. have an ability to think and plan strategically and systematically while recognising the need to deliver to the business requirements. have previous experience working in a complex IT organisation encompassing service delivery, application development and IT infrastructure. an understanding of best practice within Information Security and risk management including standards such as ISO 27001, NIST, Cyber Essentials and COBIT. an understanding of legislation and regulations that impact information Security. E.g. Data Protection Act and GDPR, Freedom of Information Act, PCI DSS. Have previous experience in leading, developing and motivating a team of subject matter experts. An understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats. A good practical knowledge of security technologies and wider business solutions including Identity and access management, SIEM, remote working and cloud technologies. Experience of working in a banking or financial services environment would be beneficial. ISC2 CISSP or ISACA CISM, ISACA CRISC, CISA or Open FAIR qualifications would be beneficial. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's deputy CTO (45 minutes) A secondary, deeper interview, with Engine CTO and Starling Group CISO (75-90 minutes) Final interview with Engine's CEO and Chief of Staff (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status . click apply for full job details
Your new company We are currently recruiting for a Customer Service & Operations Administrator to provide essential support across customer service, operations, and administration functions. This is a varied and fast-paced role requiring strong organisational skills, attention to detail, and a customer-focused approach. Your new role As a Customer Services/Logistics Administrator your role would involve: Customer Service. Handle incoming customer calls and email enquiries in a professional and timely manner. Resolve customer queries efficiently or escalate to the appropriate internal team. Log, track, and follow up on customer issues through to resolution. Maintain accurate and up-to-date customer and job records. Operations Support. Support daily operational activities including bookings, collections, and deliveries. Liaise with drivers, warehouse teams, and operations staff to ensure smooth workflow. Update operational trackers, spreadsheets, and internal systems. Ensure all jobs are processed accurately and in line with company procedures. Administration. Manage shared inboxes and support with day-to-day administrative tasks. Maintain accurate records and assist with reporting where required. Support compliance activities, record keeping, and general office administration. What you'll need to succeed Strong communication skills, both written and verbal. Confident in using Microsoft Office, particularly Outlook and Excel. Excellent organisational skills with high attention to detail. Ability to prioritise workload, multitask, and perform under pressure. Professional and customer-focused attitude. What you'll get in return What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 06, 2026
Full time
Your new company We are currently recruiting for a Customer Service & Operations Administrator to provide essential support across customer service, operations, and administration functions. This is a varied and fast-paced role requiring strong organisational skills, attention to detail, and a customer-focused approach. Your new role As a Customer Services/Logistics Administrator your role would involve: Customer Service. Handle incoming customer calls and email enquiries in a professional and timely manner. Resolve customer queries efficiently or escalate to the appropriate internal team. Log, track, and follow up on customer issues through to resolution. Maintain accurate and up-to-date customer and job records. Operations Support. Support daily operational activities including bookings, collections, and deliveries. Liaise with drivers, warehouse teams, and operations staff to ensure smooth workflow. Update operational trackers, spreadsheets, and internal systems. Ensure all jobs are processed accurately and in line with company procedures. Administration. Manage shared inboxes and support with day-to-day administrative tasks. Maintain accurate records and assist with reporting where required. Support compliance activities, record keeping, and general office administration. What you'll need to succeed Strong communication skills, both written and verbal. Confident in using Microsoft Office, particularly Outlook and Excel. Excellent organisational skills with high attention to detail. Ability to prioritise workload, multitask, and perform under pressure. Professional and customer-focused attitude. What you'll get in return What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Artis HR are supporting a well-established organisation in the search for an experienced HR Shared Services Manager to join their People function on a 12-month fixed-term contract. This is a great opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment. The Role Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, managing a team of 8 and ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle. Key responsibilities include: Leading and developing the HR shared services team Overseeing delivery of core HR services including onboarding, offboarding, employee data and benefits administration Managing workflow, capacity and SLAs to maintain a consistent, high-quality service Acting as an escalation point for complex HR queries, driving root cause analysis and solutions Coaching and developing the team to build a high-performance culture Driving continuous improvement, process optimisation and use of HR systems and technology Partnering with ER, Payroll and People Partners to ensure seamless delivery Ensuring strong governance, compliance and data integrity About You Proven experience leading an HR operations or shared services team Strong knowledge of the employee lifecycle and UK employment law Experience managing SLAs, workflows and service delivery A confident leader who enjoys developing and coaching teams Highly organised, able to manage multiple priorities in a fast-paced environment Strong stakeholder management and communication skills What's on Offer Salary up to 55,000 Hybrid working (2-3 days a week in Cirencester) Opportunity to lead and shape a key HR function Collaborative and forward-thinking People team Additional Information Applicants must have the right to work in the UK. We aim to respond to every application, however due to the volume of interest it is not always possible to provide detailed individual feedback. Successful candidates may be contacted for further information or invited to book an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 06, 2026
Contractor
Artis HR are supporting a well-established organisation in the search for an experienced HR Shared Services Manager to join their People function on a 12-month fixed-term contract. This is a great opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment. The Role Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, managing a team of 8 and ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle. Key responsibilities include: Leading and developing the HR shared services team Overseeing delivery of core HR services including onboarding, offboarding, employee data and benefits administration Managing workflow, capacity and SLAs to maintain a consistent, high-quality service Acting as an escalation point for complex HR queries, driving root cause analysis and solutions Coaching and developing the team to build a high-performance culture Driving continuous improvement, process optimisation and use of HR systems and technology Partnering with ER, Payroll and People Partners to ensure seamless delivery Ensuring strong governance, compliance and data integrity About You Proven experience leading an HR operations or shared services team Strong knowledge of the employee lifecycle and UK employment law Experience managing SLAs, workflows and service delivery A confident leader who enjoys developing and coaching teams Highly organised, able to manage multiple priorities in a fast-paced environment Strong stakeholder management and communication skills What's on Offer Salary up to 55,000 Hybrid working (2-3 days a week in Cirencester) Opportunity to lead and shape a key HR function Collaborative and forward-thinking People team Additional Information Applicants must have the right to work in the UK. We aim to respond to every application, however due to the volume of interest it is not always possible to provide detailed individual feedback. Successful candidates may be contacted for further information or invited to book an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
PRODUCTION OPERATOR MON TO THURS NEWBRIDGE PERMANENT 06.45am until 5pm Monday to Thursday £26150 RSW are looking for Production Operatives for their client, a specialist manufacturer based in Newbridge. Excellent progression opportunities available. Main Purpose of Role Contribute to the assembly of products throughout the production area, ensuring they meet customer requirements. Outcomes of Role • Satisfied internal and external customers • Produce products of a high quality • Work within a clean and tidy area • Fully trained • Achieve targets expected Responsibilities • Adhere to Standard Working Procedures • Comply with all relevant Health and Safety practices • Undertake necessary actvities to ensure work place organisation • Achieve expected output and quality targets • Adhere to ESD procedures at all times • Undertake training when required, within any section of the production area • Train to work in line with IPC standards • Ensure that all company operating values and compliance procedures are adhered to at all times, including quality management, health and safety, legal stipulation, environmental policies and general duty of care. • Any other duties deemed necessary Person Specification Essential Skills • Adequate numeracy and literacy skills • Previous experience of working in a manufacturing environment Desirable Skills • Soldering • Previous electronic manufacturing experience Salary £26150k plus pension, cashplan healthcare and Death in Service 6x salary. Working Hours: 06.45am until 5pm Monday to Thursday
May 06, 2026
Full time
PRODUCTION OPERATOR MON TO THURS NEWBRIDGE PERMANENT 06.45am until 5pm Monday to Thursday £26150 RSW are looking for Production Operatives for their client, a specialist manufacturer based in Newbridge. Excellent progression opportunities available. Main Purpose of Role Contribute to the assembly of products throughout the production area, ensuring they meet customer requirements. Outcomes of Role • Satisfied internal and external customers • Produce products of a high quality • Work within a clean and tidy area • Fully trained • Achieve targets expected Responsibilities • Adhere to Standard Working Procedures • Comply with all relevant Health and Safety practices • Undertake necessary actvities to ensure work place organisation • Achieve expected output and quality targets • Adhere to ESD procedures at all times • Undertake training when required, within any section of the production area • Train to work in line with IPC standards • Ensure that all company operating values and compliance procedures are adhered to at all times, including quality management, health and safety, legal stipulation, environmental policies and general duty of care. • Any other duties deemed necessary Person Specification Essential Skills • Adequate numeracy and literacy skills • Previous experience of working in a manufacturing environment Desirable Skills • Soldering • Previous electronic manufacturing experience Salary £26150k plus pension, cashplan healthcare and Death in Service 6x salary. Working Hours: 06.45am until 5pm Monday to Thursday
Do you have a passion for delivering excellence? Do you take pride in your work? Do you have excellent attention to detail? If yes, we would like to hear from you! Join us as a Specialist Cleaner in our Clacton Club offering a 12 Hour contract. This role will include working morning shifts between the hours of 9.30am and 2.30pm as well as some evenings. Weekend shifts are required. The Role You ll Play As Specialist Cleaner, you provide an effective and efficient cleaning service in our Clubs, to provide Customers with a clean gaming environment and to make sure we comply with our standards of cleanliness. This covers all areas of the Club, including the foyer, reception, book sales, machines area, bar area, main hall, toilets and Bingo Garden. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Undertake the full range of cleaning duties on a day-to-day basis as directed by Club management Adhere to COSHH regulations in relation to the use of chemicals Use cleaning equipment, both manual and electric, responsibly and within Health and Safety guidelines Maintain a professional relationship with Customers and Colleagues Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For A proven track record in routine cleaning work You have good knowledge of cleaning materials Excellent attention to detail within your role You are happy to carry out the physical aspects of your role Great at working with others and provide support whenever you can Applicants must be 18+
May 06, 2026
Full time
Do you have a passion for delivering excellence? Do you take pride in your work? Do you have excellent attention to detail? If yes, we would like to hear from you! Join us as a Specialist Cleaner in our Clacton Club offering a 12 Hour contract. This role will include working morning shifts between the hours of 9.30am and 2.30pm as well as some evenings. Weekend shifts are required. The Role You ll Play As Specialist Cleaner, you provide an effective and efficient cleaning service in our Clubs, to provide Customers with a clean gaming environment and to make sure we comply with our standards of cleanliness. This covers all areas of the Club, including the foyer, reception, book sales, machines area, bar area, main hall, toilets and Bingo Garden. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Undertake the full range of cleaning duties on a day-to-day basis as directed by Club management Adhere to COSHH regulations in relation to the use of chemicals Use cleaning equipment, both manual and electric, responsibly and within Health and Safety guidelines Maintain a professional relationship with Customers and Colleagues Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For A proven track record in routine cleaning work You have good knowledge of cleaning materials Excellent attention to detail within your role You are happy to carry out the physical aspects of your role Great at working with others and provide support whenever you can Applicants must be 18+
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Single Homeless Person Service in London. Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017,to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, including private rented housing, the Homelessness Reduction Act, eviction processes, and tenants' rights. You will also have a good understanding of welfare benefits legislation and health and safety, alongside experience addressing the causes of homelessness and developing effective interventions with service users. Comfortable working in a target-driven environment, you will be highly organised, able to manage a busy caseload, prioritise competing demands, and meet deadlines while maintaining high-quality outcomes. You will be a strong communicator with excellent relationship-building skills, able to work collaboratively with colleagues, partners, and the wider community. A proactive, solution-focused approach is essential, along with the ability to work independently with a high degree of responsibility and autonomy. You will be confident using IT systems and databases, maintaining accurate case records and reporting. With a strong work ethic, customer-focused mindset, and a genuine commitment to making a difference, you will thrive in a fast-paced, outcome-focused environment. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
May 06, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Single Homeless Person Service in London. Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017,to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, including private rented housing, the Homelessness Reduction Act, eviction processes, and tenants' rights. You will also have a good understanding of welfare benefits legislation and health and safety, alongside experience addressing the causes of homelessness and developing effective interventions with service users. Comfortable working in a target-driven environment, you will be highly organised, able to manage a busy caseload, prioritise competing demands, and meet deadlines while maintaining high-quality outcomes. You will be a strong communicator with excellent relationship-building skills, able to work collaboratively with colleagues, partners, and the wider community. A proactive, solution-focused approach is essential, along with the ability to work independently with a high degree of responsibility and autonomy. You will be confident using IT systems and databases, maintaining accurate case records and reporting. With a strong work ethic, customer-focused mindset, and a genuine commitment to making a difference, you will thrive in a fast-paced, outcome-focused environment. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Pertemps Manchester Industrial
Worsley, Lancashire
Customer Service / Sales Order Specialist Location: Worsley, Manchester (Hybrid - 2 days office / 3 days home) Salary: £31,665 per annum Hours: Full time, 37.5 hours per week Contract: Permanent BOC Limited, a Linde company, is currently recruiting for an experienced Customer Service / Sales Order Specialist to join their Customer Service Centre in Worsley. This is an ongoing temporary opportunity that is expected to lead to a permanent position. This role is an elevated version of the standard customer service position and will suit someone comfortable working with complex processes, conducting in-depth investigations, and operating with a high level of autonomy. Key Responsibilities Managing complex customer and sales order queries from start to resolution Investigating and resolving issues across multiple systems Working at pace while balancing competing priorities Proactively identifying improvements and challenging existing processes where appropriate Collaborating with internal teams to ensure excellent customer outcomes Skills & Experience Required Previous experience in a call centre or contact centre environment (strongly preferred) Experience handling complex customer or order-related queries, ideally in a service or contact centre environment. Strong systems capability - particularly SAP, AWS and Salesforce. High resilience and the ability to work at pace while managing competing priorities. Self-motivated, proactive, and comfortable challenging the status quo. Exceptional candidates without contact centre experience may be considered. Working Pattern Monday to Friday, shifts between 8:00am - 6:15pm Occasional Saturday morning shift (7:00am - 12:00pm) approximately once every three months Hybrid working: 2 days in the office / 3 days working from home What's on Offer Salary of £31,665 per annum Hybrid working model Opportunity to step into a higher-level role with real autonomy Strong chance of securing a permanent position with a global organisation To apply or for more information, please submit your CV for consideration.
May 06, 2026
Full time
Customer Service / Sales Order Specialist Location: Worsley, Manchester (Hybrid - 2 days office / 3 days home) Salary: £31,665 per annum Hours: Full time, 37.5 hours per week Contract: Permanent BOC Limited, a Linde company, is currently recruiting for an experienced Customer Service / Sales Order Specialist to join their Customer Service Centre in Worsley. This is an ongoing temporary opportunity that is expected to lead to a permanent position. This role is an elevated version of the standard customer service position and will suit someone comfortable working with complex processes, conducting in-depth investigations, and operating with a high level of autonomy. Key Responsibilities Managing complex customer and sales order queries from start to resolution Investigating and resolving issues across multiple systems Working at pace while balancing competing priorities Proactively identifying improvements and challenging existing processes where appropriate Collaborating with internal teams to ensure excellent customer outcomes Skills & Experience Required Previous experience in a call centre or contact centre environment (strongly preferred) Experience handling complex customer or order-related queries, ideally in a service or contact centre environment. Strong systems capability - particularly SAP, AWS and Salesforce. High resilience and the ability to work at pace while managing competing priorities. Self-motivated, proactive, and comfortable challenging the status quo. Exceptional candidates without contact centre experience may be considered. Working Pattern Monday to Friday, shifts between 8:00am - 6:15pm Occasional Saturday morning shift (7:00am - 12:00pm) approximately once every three months Hybrid working: 2 days in the office / 3 days working from home What's on Offer Salary of £31,665 per annum Hybrid working model Opportunity to step into a higher-level role with real autonomy Strong chance of securing a permanent position with a global organisation To apply or for more information, please submit your CV for consideration.
Legal Case Administration Team Leader Location: Thorpe Park , Leeds, Hybrid working (1 office day per week). Part time - 22.5 hours per week. Flexible options available. As a Legal Case Administration Team Leader , you'll play a key role in leading our team day to day-supporting their wellbeing, managing performance, and handling any ER matters with care. In this role, you'll keep a close eye on the litigation process, understanding the risks of missed deadlines, while managing correspondence and workstreams across our MI suites. You'll make sure work is allocated effectively, with the right staffing and resources in place to meet our KPIs and service levels. As a people focused leader, you'll coach, develop and cross skill the team through regular one to ones, feedback, performance reviews and ongoing training, always driving quality behaviours and putting improvement plans in place where needed. You'll work closely with the wider business to respond to queries professionally and maintain clear, accurate process documentation. Alongside the Legal Operations Managers, you'll help shape and embed process controls and improvements, ensuring quality output through checks, audits, and strong performance and monitoring frameworks. Above all, you'll champion compliance with regulatory requirements and support the team through change-while being ready to take on any other duties needed to help us deliver exceptional results. What we are looking for: Experience Leading High Performing Teams Demonstrable background in managing high performing teams within an administrative function. Strong Workflow & SLA Management Solid understanding of workflow management, including experience allocating work and overseeing SLAs. Knowledge of Debt Litigation (Desirable) Exposure to or understanding of debt litigation processes. Regulated Environment Experience (Desirable) Experience working within SRA and/or FCA regulated environments. People Centred Leadership Skills Strong communication, active listening, empathy, and emotional intelligence to build trust, rapport, and a positive team environment. Problem Solving & Decision Making Ability Confident in navigating challenges, making sound decisions, and adapting to change in a fast evolving organisation. If you're excited about this role and don't meet every requirement, don't worry. We'd still love to hear from you because your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're Overdales Legal. Regulated by the SRA, we're one of the largest providers of specialist debt Litigation services in the UK. We're a proud member of Lowell Group. We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and bring your talents to a team that values you for who you are. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
May 06, 2026
Full time
Legal Case Administration Team Leader Location: Thorpe Park , Leeds, Hybrid working (1 office day per week). Part time - 22.5 hours per week. Flexible options available. As a Legal Case Administration Team Leader , you'll play a key role in leading our team day to day-supporting their wellbeing, managing performance, and handling any ER matters with care. In this role, you'll keep a close eye on the litigation process, understanding the risks of missed deadlines, while managing correspondence and workstreams across our MI suites. You'll make sure work is allocated effectively, with the right staffing and resources in place to meet our KPIs and service levels. As a people focused leader, you'll coach, develop and cross skill the team through regular one to ones, feedback, performance reviews and ongoing training, always driving quality behaviours and putting improvement plans in place where needed. You'll work closely with the wider business to respond to queries professionally and maintain clear, accurate process documentation. Alongside the Legal Operations Managers, you'll help shape and embed process controls and improvements, ensuring quality output through checks, audits, and strong performance and monitoring frameworks. Above all, you'll champion compliance with regulatory requirements and support the team through change-while being ready to take on any other duties needed to help us deliver exceptional results. What we are looking for: Experience Leading High Performing Teams Demonstrable background in managing high performing teams within an administrative function. Strong Workflow & SLA Management Solid understanding of workflow management, including experience allocating work and overseeing SLAs. Knowledge of Debt Litigation (Desirable) Exposure to or understanding of debt litigation processes. Regulated Environment Experience (Desirable) Experience working within SRA and/or FCA regulated environments. People Centred Leadership Skills Strong communication, active listening, empathy, and emotional intelligence to build trust, rapport, and a positive team environment. Problem Solving & Decision Making Ability Confident in navigating challenges, making sound decisions, and adapting to change in a fast evolving organisation. If you're excited about this role and don't meet every requirement, don't worry. We'd still love to hear from you because your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're Overdales Legal. Regulated by the SRA, we're one of the largest providers of specialist debt Litigation services in the UK. We're a proud member of Lowell Group. We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and bring your talents to a team that values you for who you are. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1 May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. Updating and maintaining the Bookshop website with accurate information and prices. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards Administration of the Library and Book stock control system Requirements: Experience working in book buying/selling/procurement in a customer focussed environment Experience of using book stock control and freight systems Ability to work unsupervised, make decisions and take responsibility. Experience in handling parcel deliveries and packaging goods for shipment Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role.
May 06, 2026
Contractor
Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1 May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. Updating and maintaining the Bookshop website with accurate information and prices. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards Administration of the Library and Book stock control system Requirements: Experience working in book buying/selling/procurement in a customer focussed environment Experience of using book stock control and freight systems Ability to work unsupervised, make decisions and take responsibility. Experience in handling parcel deliveries and packaging goods for shipment Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role.
Job Title: Internal Sales Support Location: Sheffield, S4 Salary: Competitive Job type: Permanent, Full Time - Monday to Friday - 42.5hrs per week Kyocera delivers expert tooling solutions and comprehensive sales support across multiple industries, providing both standard and custom-engineered tools along with other industrial consumables. We are now seeking a customer-oriented individual with at least 2 years of customer service experience to support our engineering customers. You will manage enquiries, prepare and follow up on sales quotations, process orders, and assist with product selection, all while fostering strong customer relationships. If you have excellent communication skills, a proactive attitude, and can manage multiple tasks efficiently, we want you! About the role In this office-based role you will be expected to use either your previous sales customer service or general engineering experience to meet and exceed our customer's expectations, fostering long-term relationships that encourage repeat business. The role will include, but not be limited to: Handling customer enquiries via e-mail, telephone and through our external sales team Preparing and following up on sales quotations Processing orders, tracking progress, and assisting customers with product selection About you Minimum of 2 years' experience in sales/customer service (industrial/tooling experience a plus) Effective communication skills with a confident telephone manner Commercially astute with a 'can-do' attitude who works well with others Ability to manage multiple tasks, prioritise effectively and meet deadlines Quick learner, adaptable to new information and systems Proficient in IT, including MS Office products What you'll get in return Competitive salary Private medical insurance Company pension and group life cover Enhanced holiday allowance Profit share Apply now for a rewarding career with a modern and progressive company. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
May 06, 2026
Full time
Job Title: Internal Sales Support Location: Sheffield, S4 Salary: Competitive Job type: Permanent, Full Time - Monday to Friday - 42.5hrs per week Kyocera delivers expert tooling solutions and comprehensive sales support across multiple industries, providing both standard and custom-engineered tools along with other industrial consumables. We are now seeking a customer-oriented individual with at least 2 years of customer service experience to support our engineering customers. You will manage enquiries, prepare and follow up on sales quotations, process orders, and assist with product selection, all while fostering strong customer relationships. If you have excellent communication skills, a proactive attitude, and can manage multiple tasks efficiently, we want you! About the role In this office-based role you will be expected to use either your previous sales customer service or general engineering experience to meet and exceed our customer's expectations, fostering long-term relationships that encourage repeat business. The role will include, but not be limited to: Handling customer enquiries via e-mail, telephone and through our external sales team Preparing and following up on sales quotations Processing orders, tracking progress, and assisting customers with product selection About you Minimum of 2 years' experience in sales/customer service (industrial/tooling experience a plus) Effective communication skills with a confident telephone manner Commercially astute with a 'can-do' attitude who works well with others Ability to manage multiple tasks, prioritise effectively and meet deadlines Quick learner, adaptable to new information and systems Proficient in IT, including MS Office products What you'll get in return Competitive salary Private medical insurance Company pension and group life cover Enhanced holiday allowance Profit share Apply now for a rewarding career with a modern and progressive company. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.