Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
My client is a leading Housing Association who have a newly created role within their repairs business. They are seeking an experienced leader who can spearhead the department and deliver exceptional service to its customers. Core accountabilities Have overall responsibility for compliance and timely delivery of Health & Safety, financial and operational requirements in line with best practice and legal framework. Strategically plan, organise and manage the business resources to maximise performance and resident satisfaction levels, meeting company targets. Develop and maintain processes for continual improvement Maintain and promote effective relationships at all levels, focusing on staff performance and better service for residents, with a focus on delivering a great customer experience, the best value and establishing the best operating practices. Recruit, motivate and retain the best people, creating complimentary teams with development and succession plans and a culture of employee empowerment. Encouraging a workplace with a strong sense of ownership and where people go the extra mile, focused on continual improvement and providing a great customer experience. Provide optimum levels of leadership, encouragement and training in order to support and help others achieve results and meet their targets. Creating a network of contracts across various disciplines. Maintaining and developing effective relationships, an effective communicator at all levels Have overall responsibility for the delivery of contract KPI's and continually seek improvement in operational delivery, working closely with colleagues to listen to and understand resident feedback and how we can learn from it to improve services. To be proactive and energetic, seeking to get things done and, at the same time, deal with a variety of tasks and wide-ranging responsibilities and accountability. Promote social responsibility and community engagement by working closely with colleagues to understand resident and community priorities. Provide solutions in situations involving new and unexpected - overcome problems as well as provide direction for others. Actively engage with and support the resident engagement framework, working with colleagues and residents to review and continuously improve services. This will include attending a range of resident meetings/events. Ensure that we work to mitigate any issues before they become complaints. Where complaints do arise, ensure the team responds in line with Housing Ombudsman requirements and company policy, ensuring the focus is on empathy, good communication, prompt resolution and effective delivery of outcomes. Ensure the team is focused on delivering a great customer experience and adheres to the key principles of our customer experience approach: listening and learning, information and communication, always improving and the right tools for the job. Other Key responsibilities Financial responsibility for approximately 11.5m. Skills in analysing trends, building forecasts, and ensuring financial efficiency within the repairs service. Ensuring value for money Reviewing subcontractors contracts to ensure retain, manage and ensure compliance Be innovative and work with others across the business to promote the business. GENERAL To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective leader of your team, presenting a positive impression of your section and the group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. This role will involve visiting other offices and stock, and you will be required to have your own car and a full driving licence. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 09, 2026
Full time
My client is a leading Housing Association who have a newly created role within their repairs business. They are seeking an experienced leader who can spearhead the department and deliver exceptional service to its customers. Core accountabilities Have overall responsibility for compliance and timely delivery of Health & Safety, financial and operational requirements in line with best practice and legal framework. Strategically plan, organise and manage the business resources to maximise performance and resident satisfaction levels, meeting company targets. Develop and maintain processes for continual improvement Maintain and promote effective relationships at all levels, focusing on staff performance and better service for residents, with a focus on delivering a great customer experience, the best value and establishing the best operating practices. Recruit, motivate and retain the best people, creating complimentary teams with development and succession plans and a culture of employee empowerment. Encouraging a workplace with a strong sense of ownership and where people go the extra mile, focused on continual improvement and providing a great customer experience. Provide optimum levels of leadership, encouragement and training in order to support and help others achieve results and meet their targets. Creating a network of contracts across various disciplines. Maintaining and developing effective relationships, an effective communicator at all levels Have overall responsibility for the delivery of contract KPI's and continually seek improvement in operational delivery, working closely with colleagues to listen to and understand resident feedback and how we can learn from it to improve services. To be proactive and energetic, seeking to get things done and, at the same time, deal with a variety of tasks and wide-ranging responsibilities and accountability. Promote social responsibility and community engagement by working closely with colleagues to understand resident and community priorities. Provide solutions in situations involving new and unexpected - overcome problems as well as provide direction for others. Actively engage with and support the resident engagement framework, working with colleagues and residents to review and continuously improve services. This will include attending a range of resident meetings/events. Ensure that we work to mitigate any issues before they become complaints. Where complaints do arise, ensure the team responds in line with Housing Ombudsman requirements and company policy, ensuring the focus is on empathy, good communication, prompt resolution and effective delivery of outcomes. Ensure the team is focused on delivering a great customer experience and adheres to the key principles of our customer experience approach: listening and learning, information and communication, always improving and the right tools for the job. Other Key responsibilities Financial responsibility for approximately 11.5m. Skills in analysing trends, building forecasts, and ensuring financial efficiency within the repairs service. Ensuring value for money Reviewing subcontractors contracts to ensure retain, manage and ensure compliance Be innovative and work with others across the business to promote the business. GENERAL To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective leader of your team, presenting a positive impression of your section and the group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. This role will involve visiting other offices and stock, and you will be required to have your own car and a full driving licence. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job Title: Naval Architect Location: Bristol Day Rate: DOE Inside IR35 Term: 6 Months Security Clearance: SC to start Key Skills: Naval Architecture, Ship Design, Submarine Design, Manoeuvring & Control, Dynamic Stability, Quasi-Static Stability, Numerical Simulation, MATLAB, Python, Surface Ships, Submarines, MOD About Us: We are seeking a Naval Architect with a strong technical background to join our specialist engineering team, providing Naval Architecture advice and guidance to customers within the defence sector. This role focuses on the assessment of surface ships and submarines, covering a broad range of performance areas including: Manoeuvring and control Dynamic and quasi-static stability Seakeeping Resistance and propulsion The Role: So, what will you be doing as a Naval Architect? Work collaboratively with customers and internal stakeholders to understand requirements and help shape the package of work, including identifying innovative solutions. Deliver agreed tasks in line with project plans, timescales, and quality expectations. Present technical work internally and externally, including customer meetings and conferences. Support business activities such as bidding and planning through task estimation and breakdowns. Ensure work is carried out safely, identifying hazards and escalating concerns to the Team Lead. Actively contribute to and encourage collaboration across the wider organisation. What are we looking for in our next Naval Architect? Highly motivated, dynamic, and positive, with strong values around integrity, collaboration, and performance. Keen to develop and grow their technical skills and understanding. Experienced in data analysis, including programming skills (e.g. MATLAB, Python, or similar). Able to develop alternative strategies to overcome challenges and deliver added value to customers. A strong communicator, both written and verbal, with the ability to explain complex technical information clearly. Well organised, detail-focused, and effective when working as part of a team. Degree in Naval Architecture or equivalent. A level of experience and technical understanding appropriate to applying academic knowledge in a practical, professional environment. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Naval Architect, this is the opportunity for you! PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Feb 09, 2026
Contractor
Job Title: Naval Architect Location: Bristol Day Rate: DOE Inside IR35 Term: 6 Months Security Clearance: SC to start Key Skills: Naval Architecture, Ship Design, Submarine Design, Manoeuvring & Control, Dynamic Stability, Quasi-Static Stability, Numerical Simulation, MATLAB, Python, Surface Ships, Submarines, MOD About Us: We are seeking a Naval Architect with a strong technical background to join our specialist engineering team, providing Naval Architecture advice and guidance to customers within the defence sector. This role focuses on the assessment of surface ships and submarines, covering a broad range of performance areas including: Manoeuvring and control Dynamic and quasi-static stability Seakeeping Resistance and propulsion The Role: So, what will you be doing as a Naval Architect? Work collaboratively with customers and internal stakeholders to understand requirements and help shape the package of work, including identifying innovative solutions. Deliver agreed tasks in line with project plans, timescales, and quality expectations. Present technical work internally and externally, including customer meetings and conferences. Support business activities such as bidding and planning through task estimation and breakdowns. Ensure work is carried out safely, identifying hazards and escalating concerns to the Team Lead. Actively contribute to and encourage collaboration across the wider organisation. What are we looking for in our next Naval Architect? Highly motivated, dynamic, and positive, with strong values around integrity, collaboration, and performance. Keen to develop and grow their technical skills and understanding. Experienced in data analysis, including programming skills (e.g. MATLAB, Python, or similar). Able to develop alternative strategies to overcome challenges and deliver added value to customers. A strong communicator, both written and verbal, with the ability to explain complex technical information clearly. Well organised, detail-focused, and effective when working as part of a team. Degree in Naval Architecture or equivalent. A level of experience and technical understanding appropriate to applying academic knowledge in a practical, professional environment. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Naval Architect, this is the opportunity for you! PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Job Description Fresh Produce Specialist Location: Central London - Eastside Competitive salary + Attractive Bonus Scheme + Company Car or Car allowance Join the Leading Force in Food Wholesaling! Are you passionate about fresh produce and possess an in-depth knowledge of fruits and vegetables in the UK market? Do you have a flair for sales and a drive to exceed targets? If so, we have an exciting opportunity for you! As a Fresh Produce Specialist, you will play a pivotal role in bolstering our fruit and vegetable sales across the North West of England and North Wales. Your expertise in this sector will be invaluable in assisting our sales teams to both attract new customers and enhance our services to existing clients. What you'll be doing: Work alongside sales teams to drive fruit and vegetable sales. Engage with new and existing clients to understand their needs and offer tailored solutions. Utilize your extensive knowledge of the UK fruit and vegetable market to advise and guide customers. Meet and exceed sales targets, contributing to the growth of our business. Employ your experience with CRM systems to manage customer interactions effectively. Demonstrate excellent communication skills and a strong commercial acumen. What we're looking for: Proven experience in fruit and vegetable sales would be preferred. Strong knowledge of the UK fruit and vegetable market would be an advantage. Experience working with CRM systems. Exceptional communication skills and the ability to work collaboratively. A proactive approach to sales and customer relations
Feb 09, 2026
Full time
Job Description Fresh Produce Specialist Location: Central London - Eastside Competitive salary + Attractive Bonus Scheme + Company Car or Car allowance Join the Leading Force in Food Wholesaling! Are you passionate about fresh produce and possess an in-depth knowledge of fruits and vegetables in the UK market? Do you have a flair for sales and a drive to exceed targets? If so, we have an exciting opportunity for you! As a Fresh Produce Specialist, you will play a pivotal role in bolstering our fruit and vegetable sales across the North West of England and North Wales. Your expertise in this sector will be invaluable in assisting our sales teams to both attract new customers and enhance our services to existing clients. What you'll be doing: Work alongside sales teams to drive fruit and vegetable sales. Engage with new and existing clients to understand their needs and offer tailored solutions. Utilize your extensive knowledge of the UK fruit and vegetable market to advise and guide customers. Meet and exceed sales targets, contributing to the growth of our business. Employ your experience with CRM systems to manage customer interactions effectively. Demonstrate excellent communication skills and a strong commercial acumen. What we're looking for: Proven experience in fruit and vegetable sales would be preferred. Strong knowledge of the UK fruit and vegetable market would be an advantage. Experience working with CRM systems. Exceptional communication skills and the ability to work collaboratively. A proactive approach to sales and customer relations
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job Description Fresh Produce Specialist Location: Edinburgh & Glasgow Competitive salary + Attractive Bonus Scheme + Company Car or Car allowance Join the Leading Force in Food Wholesaling! Are you passionate about fresh produce and possess an in-depth knowledge of fruits and vegetables in the UK market? Do you have a flair for sales and a drive to exceed targets? If so, we have an exciting opportunity for you! As a Fresh Produce Specialist, you will play a pivotal role in bolstering our fruit and vegetable sales across the North West of England and North Wales. Your expertise in this sector will be invaluable in assisting our sales teams to both attract new customers and enhance our services to existing clients. What you'll be doing: Work alongside sales teams to drive fruit and vegetable sales. Engage with new and existing clients to understand their needs and offer tailored solutions. Utilize your extensive knowledge of the UK fruit and vegetable market to advise and guide customers. Meet and exceed sales targets, contributing to the growth of our business. Employ your experience with CRM systems to manage customer interactions effectively. Demonstrate excellent communication skills and a strong commercial acumen. What we're looking for: Proven experience in fruit and vegetable sales would be preferred. Strong knowledge of the UK fruit and vegetable market would be an advantage. Experience working with CRM systems. Exceptional communication skills and the ability to work collaboratively. A proactive approach to sales and customer relations
Feb 09, 2026
Full time
Job Description Fresh Produce Specialist Location: Edinburgh & Glasgow Competitive salary + Attractive Bonus Scheme + Company Car or Car allowance Join the Leading Force in Food Wholesaling! Are you passionate about fresh produce and possess an in-depth knowledge of fruits and vegetables in the UK market? Do you have a flair for sales and a drive to exceed targets? If so, we have an exciting opportunity for you! As a Fresh Produce Specialist, you will play a pivotal role in bolstering our fruit and vegetable sales across the North West of England and North Wales. Your expertise in this sector will be invaluable in assisting our sales teams to both attract new customers and enhance our services to existing clients. What you'll be doing: Work alongside sales teams to drive fruit and vegetable sales. Engage with new and existing clients to understand their needs and offer tailored solutions. Utilize your extensive knowledge of the UK fruit and vegetable market to advise and guide customers. Meet and exceed sales targets, contributing to the growth of our business. Employ your experience with CRM systems to manage customer interactions effectively. Demonstrate excellent communication skills and a strong commercial acumen. What we're looking for: Proven experience in fruit and vegetable sales would be preferred. Strong knowledge of the UK fruit and vegetable market would be an advantage. Experience working with CRM systems. Exceptional communication skills and the ability to work collaboratively. A proactive approach to sales and customer relations
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job Description Fresh Produce Specialist Location: Central London - Eastside Competitive salary + Attractive Bonus Scheme + Company Car or Car allowance Join the Leading Force in Food Wholesaling! Are you passionate about fresh produce and possess an in-depth knowledge of fruits and vegetables in the UK market? Do you have a flair for sales and a drive to exceed targets? If so, we have an exciting opportunity for you! As a Fresh Produce Specialist, you will play a pivotal role in bolstering our fruit and vegetable sales across the North West of England and North Wales. Your expertise in this sector will be invaluable in assisting our sales teams to both attract new customers and enhance our services to existing clients. What you'll be doing: Work alongside sales teams to drive fruit and vegetable sales. Engage with new and existing clients to understand their needs and offer tailored solutions. Utilize your extensive knowledge of the UK fruit and vegetable market to advise and guide customers. Meet and exceed sales targets, contributing to the growth of our business. Employ your experience with CRM systems to manage customer interactions effectively. Demonstrate excellent communication skills and a strong commercial acumen. What we're looking for: Proven experience in fruit and vegetable sales would be preferred. Strong knowledge of the UK fruit and vegetable market would be an advantage. Experience working with CRM systems. Exceptional communication skills and the ability to work collaboratively. A proactive approach to sales and customer relations
Feb 09, 2026
Full time
Job Description Fresh Produce Specialist Location: Central London - Eastside Competitive salary + Attractive Bonus Scheme + Company Car or Car allowance Join the Leading Force in Food Wholesaling! Are you passionate about fresh produce and possess an in-depth knowledge of fruits and vegetables in the UK market? Do you have a flair for sales and a drive to exceed targets? If so, we have an exciting opportunity for you! As a Fresh Produce Specialist, you will play a pivotal role in bolstering our fruit and vegetable sales across the North West of England and North Wales. Your expertise in this sector will be invaluable in assisting our sales teams to both attract new customers and enhance our services to existing clients. What you'll be doing: Work alongside sales teams to drive fruit and vegetable sales. Engage with new and existing clients to understand their needs and offer tailored solutions. Utilize your extensive knowledge of the UK fruit and vegetable market to advise and guide customers. Meet and exceed sales targets, contributing to the growth of our business. Employ your experience with CRM systems to manage customer interactions effectively. Demonstrate excellent communication skills and a strong commercial acumen. What we're looking for: Proven experience in fruit and vegetable sales would be preferred. Strong knowledge of the UK fruit and vegetable market would be an advantage. Experience working with CRM systems. Exceptional communication skills and the ability to work collaboratively. A proactive approach to sales and customer relations
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job Description Fruit & Veg Category Specialist Location: Edinburgh & Glasgow Competitive salary + Attractive Bonus Scheme + Company Car or Car allowance Join the Leading Force in Food Wholesaling! Are you passionate about fresh produce and possess an in-depth knowledge of fruits and vegetables in the UK market? Do you have a flair for sales and a drive to exceed targets? If so, we have an exciting opportunity for you! As a Fresh Produce Specialist, you will play a pivotal role in bolstering our fruit and vegetable sales across the North West of England and North Wales. Your expertise in this sector will be invaluable in assisting our sales teams to both attract new customers and enhance our services to existing clients. What you'll be doing: Work alongside sales teams to drive fruit and vegetable sales. Engage with new and existing clients to understand their needs and offer tailored solutions. Utilize your extensive knowledge of the UK fruit and vegetable market to advise and guide customers. Meet and exceed sales targets, contributing to the growth of our business. Employ your experience with CRM systems to manage customer interactions effectively. Demonstrate excellent communication skills and a strong commercial acumen. What we're looking for: Proven experience in fruit and vegetable sales would be preferred. Strong knowledge of the UK fruit and vegetable market would be an advantage. Experience working with CRM systems. Exceptional communication skills and the ability to work collaboratively. A proactive approach to sales and customer relations
Feb 09, 2026
Full time
Job Description Fruit & Veg Category Specialist Location: Edinburgh & Glasgow Competitive salary + Attractive Bonus Scheme + Company Car or Car allowance Join the Leading Force in Food Wholesaling! Are you passionate about fresh produce and possess an in-depth knowledge of fruits and vegetables in the UK market? Do you have a flair for sales and a drive to exceed targets? If so, we have an exciting opportunity for you! As a Fresh Produce Specialist, you will play a pivotal role in bolstering our fruit and vegetable sales across the North West of England and North Wales. Your expertise in this sector will be invaluable in assisting our sales teams to both attract new customers and enhance our services to existing clients. What you'll be doing: Work alongside sales teams to drive fruit and vegetable sales. Engage with new and existing clients to understand their needs and offer tailored solutions. Utilize your extensive knowledge of the UK fruit and vegetable market to advise and guide customers. Meet and exceed sales targets, contributing to the growth of our business. Employ your experience with CRM systems to manage customer interactions effectively. Demonstrate excellent communication skills and a strong commercial acumen. What we're looking for: Proven experience in fruit and vegetable sales would be preferred. Strong knowledge of the UK fruit and vegetable market would be an advantage. Experience working with CRM systems. Exceptional communication skills and the ability to work collaboratively. A proactive approach to sales and customer relations
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job Description Fresh Produce Specialist Location: Edinburgh & Glasgow Competitive salary + Attractive Bonus Scheme + Company Car or Car allowance Join the Leading Force in Food Wholesaling! Are you passionate about fresh produce and possess an in-depth knowledge of fruits and vegetables in the UK market? Do you have a flair for sales and a drive to exceed targets? If so, we have an exciting opportunity for you! As a Fresh Produce Specialist, you will play a pivotal role in bolstering our fruit and vegetable sales across the North West of England and North Wales. Your expertise in this sector will be invaluable in assisting our sales teams to both attract new customers and enhance our services to existing clients. What you'll be doing: Work alongside sales teams to drive fruit and vegetable sales. Engage with new and existing clients to understand their needs and offer tailored solutions. Utilize your extensive knowledge of the UK fruit and vegetable market to advise and guide customers. Meet and exceed sales targets, contributing to the growth of our business. Employ your experience with CRM systems to manage customer interactions effectively. Demonstrate excellent communication skills and a strong commercial acumen. What we're looking for: Proven experience in fruit and vegetable sales would be preferred. Strong knowledge of the UK fruit and vegetable market would be an advantage. Experience working with CRM systems. Exceptional communication skills and the ability to work collaboratively. A proactive approach to sales and customer relations
Feb 09, 2026
Full time
Job Description Fresh Produce Specialist Location: Edinburgh & Glasgow Competitive salary + Attractive Bonus Scheme + Company Car or Car allowance Join the Leading Force in Food Wholesaling! Are you passionate about fresh produce and possess an in-depth knowledge of fruits and vegetables in the UK market? Do you have a flair for sales and a drive to exceed targets? If so, we have an exciting opportunity for you! As a Fresh Produce Specialist, you will play a pivotal role in bolstering our fruit and vegetable sales across the North West of England and North Wales. Your expertise in this sector will be invaluable in assisting our sales teams to both attract new customers and enhance our services to existing clients. What you'll be doing: Work alongside sales teams to drive fruit and vegetable sales. Engage with new and existing clients to understand their needs and offer tailored solutions. Utilize your extensive knowledge of the UK fruit and vegetable market to advise and guide customers. Meet and exceed sales targets, contributing to the growth of our business. Employ your experience with CRM systems to manage customer interactions effectively. Demonstrate excellent communication skills and a strong commercial acumen. What we're looking for: Proven experience in fruit and vegetable sales would be preferred. Strong knowledge of the UK fruit and vegetable market would be an advantage. Experience working with CRM systems. Exceptional communication skills and the ability to work collaboratively. A proactive approach to sales and customer relations
Contracting and Performance Officer The closing date is 18 February 2026 Based within the Estates and Facilities Directorate and more specifically within Hotel Services the Facilities Site Manager role role responsible for monitoring of all site management arrangements on all sites within the post holder's area of responsibility. You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement. The post holder will be based at Acklam Road overseeing the Trust wide and will be required to work shifts that include late shifts for monitoring purposes. You should be highly motivated, reliable, and flexible. Experience managing a service and team at a management level and managing change is required for this role as is budget management experience. Main duties of the job The post holder is responsible for day to days managing a Hotel Services team including supervisors, admin and courier team. The post holder will need to demonstrate the services are being delivered effectively in line with legislation, National and Trust policies, customer requirements and hospitality assured standards. About us We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention, to crisis and specialist care our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. Job responsibilities Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. Person Specification Qualifications Catering qualification Level 4 Advanced Certificate in Food Safety or willingness to work towards within 6 months Evidence of continual professional developmentEvidence of continual professional development Management Qualification to Diploma Level 5 or willingness to work towards within 2 years Key skills in literacy, numeracy and ITQ level 2 (or equivalent) Demonstrates aptitude for continuous learning Audit course Basic Principles of HACCP Experience Substantial experience at management level Significant experience in managing budgets Experience in leading change Experience of writing and evaluating service specifications Experience of developing quality assurance and performance monitoring systems Experience of working with multi-site management level Experience of working with external Estates, ie PFI Cleaning experience in a management role Catering experience in a management role Skills and Knoweldge Up-to-date detailed knowledge in food hygiene including HACCP Good understanding of principles of COSHH Excellent people management and interpersonal skills Ability to plan own work and others, ie supervisors Problem solving and decision-making skills Use of IT for day to day tasks and presentations in professional settings Project always a professional image Knowledge of the role and the function of the trust Knowledge of Quality Improvement Systems (QIS In-depth understanding of National Standards of Healthcare Cleanliness and PLACE Good understanding of cook-chill/freeze and working of a production kitchen Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Tees Esk and Wear Valleys NHS Foundation Trust
Feb 09, 2026
Full time
Contracting and Performance Officer The closing date is 18 February 2026 Based within the Estates and Facilities Directorate and more specifically within Hotel Services the Facilities Site Manager role role responsible for monitoring of all site management arrangements on all sites within the post holder's area of responsibility. You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement. The post holder will be based at Acklam Road overseeing the Trust wide and will be required to work shifts that include late shifts for monitoring purposes. You should be highly motivated, reliable, and flexible. Experience managing a service and team at a management level and managing change is required for this role as is budget management experience. Main duties of the job The post holder is responsible for day to days managing a Hotel Services team including supervisors, admin and courier team. The post holder will need to demonstrate the services are being delivered effectively in line with legislation, National and Trust policies, customer requirements and hospitality assured standards. About us We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention, to crisis and specialist care our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. Job responsibilities Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. Person Specification Qualifications Catering qualification Level 4 Advanced Certificate in Food Safety or willingness to work towards within 6 months Evidence of continual professional developmentEvidence of continual professional development Management Qualification to Diploma Level 5 or willingness to work towards within 2 years Key skills in literacy, numeracy and ITQ level 2 (or equivalent) Demonstrates aptitude for continuous learning Audit course Basic Principles of HACCP Experience Substantial experience at management level Significant experience in managing budgets Experience in leading change Experience of writing and evaluating service specifications Experience of developing quality assurance and performance monitoring systems Experience of working with multi-site management level Experience of working with external Estates, ie PFI Cleaning experience in a management role Catering experience in a management role Skills and Knoweldge Up-to-date detailed knowledge in food hygiene including HACCP Good understanding of principles of COSHH Excellent people management and interpersonal skills Ability to plan own work and others, ie supervisors Problem solving and decision-making skills Use of IT for day to day tasks and presentations in professional settings Project always a professional image Knowledge of the role and the function of the trust Knowledge of Quality Improvement Systems (QIS In-depth understanding of National Standards of Healthcare Cleanliness and PLACE Good understanding of cook-chill/freeze and working of a production kitchen Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Tees Esk and Wear Valleys NHS Foundation Trust
Red Recruitment are currenly looking for a Service Engineer to join our Redditch based client on a permanent basis. Although bassed in Redditch travel to customer sites is required. They are a UK-based specialist in fluid handling equipment, the company provides sales, distribution, and technical support for a wide range of pump systems and compressed air solutions. With decades of industry experience, it supports multiple leading brands and associated installations, maintaining stock to ensure fast turnaround and reliable service for industrial clients. Key Requirements: Experience working with air compressors, pumps, and related systems Strong electrical and mechanical fault-finding skills Knowledge of pneumatic and electronic control systems Ability to read technical schematics and use diagnostic tools Good organisation, time management, and attention to detail Strong communication and customer service skills Relevant engineering/mechanical qualifications preferred Full UK driving licence and willingness to travel Able to work independently and as part of a team
Feb 09, 2026
Full time
Red Recruitment are currenly looking for a Service Engineer to join our Redditch based client on a permanent basis. Although bassed in Redditch travel to customer sites is required. They are a UK-based specialist in fluid handling equipment, the company provides sales, distribution, and technical support for a wide range of pump systems and compressed air solutions. With decades of industry experience, it supports multiple leading brands and associated installations, maintaining stock to ensure fast turnaround and reliable service for industrial clients. Key Requirements: Experience working with air compressors, pumps, and related systems Strong electrical and mechanical fault-finding skills Knowledge of pneumatic and electronic control systems Ability to read technical schematics and use diagnostic tools Good organisation, time management, and attention to detail Strong communication and customer service skills Relevant engineering/mechanical qualifications preferred Full UK driving licence and willingness to travel Able to work independently and as part of a team
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
We're looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. This will involve taking end-to-end ownership of analytical projects, with responsibility for all aspects of their completion, including consulting on research briefs, liaising with our Quantitative Research team, developing analysis plans, conducting multivariate statistical analysis, and communicating the results of that analysis with relevant stakeholders. What you'll do: Lead and oversee complex analytics projects using market research data to drive strategic decisions based on comprehensive understanding of Sky's products and services. Implement advanced analytical techniques (e.g., key driver analysis, segmentation, perceptual mapping, price elasticity) to provide deep insights. Collaborate with quant researchers and data team to devise and implement innovative research solutions. Drive projects from inception to delivery, ensuring alignment with business objectives and stakeholder engagement, ensuring effective project management and proactively resolving issues. Present findings up to MD level in a confident and engaging manner, championing the customer viewpoint. Uphold the highest quality standards in accordance with MRS guidelines, setting benchmarks for excellence. What you'll bring: Extensive experience in applying multivariate statistics to survey data including previous employment experience in a market research agency. Working proficiency in conducting analysis using a programming language like R / Python. Solid theoretical understanding of commonly used statistical techniques, including significance testing, correlation, regression, correspondence analysis, factor analysis, cluster analysis, etc. Ability to understand business issues, collaborate with stakeholders to comprehend their decisions and opportunities, and translate their business questions into a research/analytics plan. Skilled in creating and presenting insights, summarizing patterns and findings into a compelling narrative, and professionally presenting this to stakeholders. Thrives in a dynamic environment, enjoying innovative and creative work. Strong multi-tasking abilities, flexibility, and patience in a fluid setting. Growth-oriented mindset and passion for long-term self-development. Team overview: Working as a member of our in-house research team, you'll have the opportunity to overcome the frustration of not being able to see your findings being actioned; you'll get to embed, build and see how your research is driving Sky's believe in better strategy. From TV shows to brands, new product development to marketing strategy, as part of Sky's Consumer Group there is a wealth of variety to encourage innovative research approaches. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 09, 2026
Full time
We're looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. This will involve taking end-to-end ownership of analytical projects, with responsibility for all aspects of their completion, including consulting on research briefs, liaising with our Quantitative Research team, developing analysis plans, conducting multivariate statistical analysis, and communicating the results of that analysis with relevant stakeholders. What you'll do: Lead and oversee complex analytics projects using market research data to drive strategic decisions based on comprehensive understanding of Sky's products and services. Implement advanced analytical techniques (e.g., key driver analysis, segmentation, perceptual mapping, price elasticity) to provide deep insights. Collaborate with quant researchers and data team to devise and implement innovative research solutions. Drive projects from inception to delivery, ensuring alignment with business objectives and stakeholder engagement, ensuring effective project management and proactively resolving issues. Present findings up to MD level in a confident and engaging manner, championing the customer viewpoint. Uphold the highest quality standards in accordance with MRS guidelines, setting benchmarks for excellence. What you'll bring: Extensive experience in applying multivariate statistics to survey data including previous employment experience in a market research agency. Working proficiency in conducting analysis using a programming language like R / Python. Solid theoretical understanding of commonly used statistical techniques, including significance testing, correlation, regression, correspondence analysis, factor analysis, cluster analysis, etc. Ability to understand business issues, collaborate with stakeholders to comprehend their decisions and opportunities, and translate their business questions into a research/analytics plan. Skilled in creating and presenting insights, summarizing patterns and findings into a compelling narrative, and professionally presenting this to stakeholders. Thrives in a dynamic environment, enjoying innovative and creative work. Strong multi-tasking abilities, flexibility, and patience in a fluid setting. Growth-oriented mindset and passion for long-term self-development. Team overview: Working as a member of our in-house research team, you'll have the opportunity to overcome the frustration of not being able to see your findings being actioned; you'll get to embed, build and see how your research is driving Sky's believe in better strategy. From TV shows to brands, new product development to marketing strategy, as part of Sky's Consumer Group there is a wealth of variety to encourage innovative research approaches. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Role: CMM Inspector Location: Ansty Park, Coventry Rate: 19.59/hr - rising to 20.28/hr once fully trained PAYE - accrue 25 days holiday per annum + bank holidays Duration: 6 months rolling contract Shifts Pattern: 1 week of Mornings 6:00am - 2:00pm 1 week of afternoons 2:00pm - 10:00pm Out client is seeking a detail-oriented CMM Inspector to join our quality and inspection team. In this role, you will be responsible for Programming Coordinate Measuring Machines (CMM) to ensure that manufactured components meet strict engineering and quality standards for the aerospace and advanced engineering sectors. Key Responsibilities Program / operate CMM equipment and generate reports to ensure the conformance of product in line with drawing requirements. Operate specialist test and measuring equipment. Also, provide product assurance support services to achieve production requirements and to maintain calibration and quality standards. Ensure programs and procedures used are the current version/level. Undertake First Article Inspection in accordance with Quality Procedure (QP) requirements. Be accountable for the accuracy/quality and correctness of the task performed. Work to eliminate/minimize undetected errors, which could reduce customer confidence and/or the efficiency of the cell's operation. Develop and maintain good relationships with all contacts. The ability to work in a team environment and contribute to the team's objectives and performance is an important element of the role. Some interfacing with people external to the Company will occur. Carry out all other tasks necessary in support of the Product and Quality Assurance role that are required to support the business. Record and process non-conformances using the appropriate databases. Use of the business system to record entry into stock and able to make stock adjustments. Interrogate CMM reports and work with team embers to improve quality status Have the ability to read and follow process layout instruction sheets set out to perform their duties accurately. Flexible in working practices at all times. Fill in route cards and any other paperwork clearly as and when required. Work at all times in an environment of continuous improvement Work as a team player at all times Inspect and verify their own and others work with an excellent eye for detail. To be able to work on own initiative Use cleaning equipment when required. Perform basic TPM activities on equipment used. Requirements Previous experience operating CMM or using precision measurement tools (preferred) Ability to read technical drawings and interpret geometric tolerances (GD&T) Good attention to detail and accuracy Basic IT and data entry skills Strong teamwork and communication skills
Feb 09, 2026
Contractor
Role: CMM Inspector Location: Ansty Park, Coventry Rate: 19.59/hr - rising to 20.28/hr once fully trained PAYE - accrue 25 days holiday per annum + bank holidays Duration: 6 months rolling contract Shifts Pattern: 1 week of Mornings 6:00am - 2:00pm 1 week of afternoons 2:00pm - 10:00pm Out client is seeking a detail-oriented CMM Inspector to join our quality and inspection team. In this role, you will be responsible for Programming Coordinate Measuring Machines (CMM) to ensure that manufactured components meet strict engineering and quality standards for the aerospace and advanced engineering sectors. Key Responsibilities Program / operate CMM equipment and generate reports to ensure the conformance of product in line with drawing requirements. Operate specialist test and measuring equipment. Also, provide product assurance support services to achieve production requirements and to maintain calibration and quality standards. Ensure programs and procedures used are the current version/level. Undertake First Article Inspection in accordance with Quality Procedure (QP) requirements. Be accountable for the accuracy/quality and correctness of the task performed. Work to eliminate/minimize undetected errors, which could reduce customer confidence and/or the efficiency of the cell's operation. Develop and maintain good relationships with all contacts. The ability to work in a team environment and contribute to the team's objectives and performance is an important element of the role. Some interfacing with people external to the Company will occur. Carry out all other tasks necessary in support of the Product and Quality Assurance role that are required to support the business. Record and process non-conformances using the appropriate databases. Use of the business system to record entry into stock and able to make stock adjustments. Interrogate CMM reports and work with team embers to improve quality status Have the ability to read and follow process layout instruction sheets set out to perform their duties accurately. Flexible in working practices at all times. Fill in route cards and any other paperwork clearly as and when required. Work at all times in an environment of continuous improvement Work as a team player at all times Inspect and verify their own and others work with an excellent eye for detail. To be able to work on own initiative Use cleaning equipment when required. Perform basic TPM activities on equipment used. Requirements Previous experience operating CMM or using precision measurement tools (preferred) Ability to read technical drawings and interpret geometric tolerances (GD&T) Good attention to detail and accuracy Basic IT and data entry skills Strong teamwork and communication skills
