Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you'll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we're looking for You don't need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit
May 05, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you'll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we're looking for You don't need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit
Bennett and Game Recruitment
Manchester, Lancashire
Our client is a well-established specialist in the supply and distribution of timber products, supporting a wide range of construction and commercial projects across the UK based in Manchester. With a strong reputation for reliability and efficiency, they operate a busy logistics function to ensure timely delivery to customers. Due to an internal promotion, they are now looking to recruit a Transport Planner to join their growing team. Role Overview Plan and coordinate daily workloads for a fleet of 8 HGVs Organise delivery schedules to maximise efficiency and meet customer deadlines Prepare and manage dispatch and delivery documentation Allocate loads and routes effectively across drivers Liaise with drivers, warehouse staff, and internal teams Monitor transport operations and adjust plans as required Ensure compliance with transport regulations and company procedures Requirements Previous experience in transport planning, logistics coordination, or a similar role Strong organisational and problem-solving skills Confident using computer systems and Microsoft Office Ability to work in a fast-paced environment and manage multiple tasks Good communication skills when dealing with drivers and internal teams Knowledge of transport regulations (desirable but not essential) Salary & Benefits £32,000-£37,000 dependant on experience Monday to Thursday: 8:00am - 4:30pm Friday: 8:00am - 4:00pm Opportunity to join a stable and growing business Clear progression opportunities within the company Supportive and team-oriented working environment Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 05, 2026
Full time
Our client is a well-established specialist in the supply and distribution of timber products, supporting a wide range of construction and commercial projects across the UK based in Manchester. With a strong reputation for reliability and efficiency, they operate a busy logistics function to ensure timely delivery to customers. Due to an internal promotion, they are now looking to recruit a Transport Planner to join their growing team. Role Overview Plan and coordinate daily workloads for a fleet of 8 HGVs Organise delivery schedules to maximise efficiency and meet customer deadlines Prepare and manage dispatch and delivery documentation Allocate loads and routes effectively across drivers Liaise with drivers, warehouse staff, and internal teams Monitor transport operations and adjust plans as required Ensure compliance with transport regulations and company procedures Requirements Previous experience in transport planning, logistics coordination, or a similar role Strong organisational and problem-solving skills Confident using computer systems and Microsoft Office Ability to work in a fast-paced environment and manage multiple tasks Good communication skills when dealing with drivers and internal teams Knowledge of transport regulations (desirable but not essential) Salary & Benefits £32,000-£37,000 dependant on experience Monday to Thursday: 8:00am - 4:30pm Friday: 8:00am - 4:00pm Opportunity to join a stable and growing business Clear progression opportunities within the company Supportive and team-oriented working environment Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Customer Service Specialist Barnstaple Permanent Role Summary We are seeking a Customer Service Specialist to support the effective management of customer orders, strategic accounts, and key customer experience activities. The Customer Service Specialist will play an important role in managing ticket processes, communicating with stakeholders, tracking strategic orders, and helping to improve the service delivered to key accounts. This Customer Service Specialist position would suit someone with excellent communication skills, strong attention to detail, and the ambition to develop into a leadership role within 2 3 years. Role & Responsibilities: Manage the ticket process to support on-time delivery of customer orders. Liaise with stakeholders and communicate all relevant activities related to managed accounts, escalating as required. Ensure strategic orders and travel packs are processed, with orders acknowledged quickly. Monitor strategic order progress and communicate updates to stakeholders. Provide reports on strategic order progress. Actively identify ways in which service to strategic accounts can be improved. Take ownership of key customer experience initiatives. Requirements Of The Role: Experience working as a Customer Service Specialist or similar Excellent written and verbal communication skills. Empathetic and customer-focused personality. Strong interpersonal skills, with the ability to work collaboratively as part of a team. Effective time management and task prioritisation skills. High attention to detail. Process-driven approach. Ability to balance customer requirements with the needs of the business. Preferred knowledge of SAP systems. Proficiency in Microsoft Word and Excel. Working hours: Monday to Thursday, 8am to 4.30pm, and Friday, 8am to 2pm. Apply Now Apply now for this Customer Service Specialist opportunity.
May 05, 2026
Full time
Customer Service Specialist Barnstaple Permanent Role Summary We are seeking a Customer Service Specialist to support the effective management of customer orders, strategic accounts, and key customer experience activities. The Customer Service Specialist will play an important role in managing ticket processes, communicating with stakeholders, tracking strategic orders, and helping to improve the service delivered to key accounts. This Customer Service Specialist position would suit someone with excellent communication skills, strong attention to detail, and the ambition to develop into a leadership role within 2 3 years. Role & Responsibilities: Manage the ticket process to support on-time delivery of customer orders. Liaise with stakeholders and communicate all relevant activities related to managed accounts, escalating as required. Ensure strategic orders and travel packs are processed, with orders acknowledged quickly. Monitor strategic order progress and communicate updates to stakeholders. Provide reports on strategic order progress. Actively identify ways in which service to strategic accounts can be improved. Take ownership of key customer experience initiatives. Requirements Of The Role: Experience working as a Customer Service Specialist or similar Excellent written and verbal communication skills. Empathetic and customer-focused personality. Strong interpersonal skills, with the ability to work collaboratively as part of a team. Effective time management and task prioritisation skills. High attention to detail. Process-driven approach. Ability to balance customer requirements with the needs of the business. Preferred knowledge of SAP systems. Proficiency in Microsoft Word and Excel. Working hours: Monday to Thursday, 8am to 4.30pm, and Friday, 8am to 2pm. Apply Now Apply now for this Customer Service Specialist opportunity.
Workspace Services Administrator/Receptionist Permanent, Full-Time Opportunity (37.5 hours) Clapham Park, SW2 4AX £27,844 - £29,320 We have an exciting opportunity to join a dynamic growing team, delivering exceptional levels of customer service and operational resilience. Teamwork is at the heart of our culture therefore if you feel you have what it takes to create an amazing workspace we invite you to read on. This role : This is a permanent, full-time contract working 37.5 hours per week, Monday to Friday and requires daily presence in the office. The base office of this role will be Clapham Park (SW2 4AX), although the expectation of this role is to travel to any of the offices within the London region to support the Workspace Services team to ensure compliance duties are carried out at sites where there is no daily Workspace Services presence and during planned and unplanned absences (travel expenses from the base office will be reimbursed in accordance with the Business Travel & Expenses Policy). As part of the Workspace Services team, who take pride in providing services within the office estate of MTVH, the Workspace Administrator/Receptionist will support and assist the Workspace Services Team in all general reception and administration duties. You will be the welcoming face of our business, interacting with staff, clients, suppliers and visitors with a focus on improving building user experience. Duties include, but are not limited to; Meeting & greeting visitors including organising appropriate hospitality, maintaining the visitor records system Managing meeting room bookings and requests Provide support to the Workspace Services Team to ensure offices maintain 100% compliance in areas of health, safety and planned preventative maintenance Access control management, issuing & programming access cards and staff IDs Postal functions (incoming and outgoing) Order and maintain stock in relation to the workspace service provision Process and prioritise work order requests from colleagues through a central helpdesk system Attend team meetings and produce subsequent minutes / actions. Provide support to the Workspace Services Team in maintaining supplier matrices and the associated documentation To take reasonable care for the health & safety of yourself and of other persons who may be affected by your acts or omissions at work. Manual handling What you'll need to succeed Previous relevant operational office experience within the Facilities or Hospitality sectors Demonstrable experience of excellent IT and Microsoft Office skills Strong communications skills Detail orientated and able to prioritise workload Ability to work independently and as part of a team, influencing colleagues and building users where appropriate Customer focused with a proactive, flexible approach Actively manages relationships that will ensure objectives are achieved Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
May 05, 2026
Full time
Workspace Services Administrator/Receptionist Permanent, Full-Time Opportunity (37.5 hours) Clapham Park, SW2 4AX £27,844 - £29,320 We have an exciting opportunity to join a dynamic growing team, delivering exceptional levels of customer service and operational resilience. Teamwork is at the heart of our culture therefore if you feel you have what it takes to create an amazing workspace we invite you to read on. This role : This is a permanent, full-time contract working 37.5 hours per week, Monday to Friday and requires daily presence in the office. The base office of this role will be Clapham Park (SW2 4AX), although the expectation of this role is to travel to any of the offices within the London region to support the Workspace Services team to ensure compliance duties are carried out at sites where there is no daily Workspace Services presence and during planned and unplanned absences (travel expenses from the base office will be reimbursed in accordance with the Business Travel & Expenses Policy). As part of the Workspace Services team, who take pride in providing services within the office estate of MTVH, the Workspace Administrator/Receptionist will support and assist the Workspace Services Team in all general reception and administration duties. You will be the welcoming face of our business, interacting with staff, clients, suppliers and visitors with a focus on improving building user experience. Duties include, but are not limited to; Meeting & greeting visitors including organising appropriate hospitality, maintaining the visitor records system Managing meeting room bookings and requests Provide support to the Workspace Services Team to ensure offices maintain 100% compliance in areas of health, safety and planned preventative maintenance Access control management, issuing & programming access cards and staff IDs Postal functions (incoming and outgoing) Order and maintain stock in relation to the workspace service provision Process and prioritise work order requests from colleagues through a central helpdesk system Attend team meetings and produce subsequent minutes / actions. Provide support to the Workspace Services Team in maintaining supplier matrices and the associated documentation To take reasonable care for the health & safety of yourself and of other persons who may be affected by your acts or omissions at work. Manual handling What you'll need to succeed Previous relevant operational office experience within the Facilities or Hospitality sectors Demonstrable experience of excellent IT and Microsoft Office skills Strong communications skills Detail orientated and able to prioritise workload Ability to work independently and as part of a team, influencing colleagues and building users where appropriate Customer focused with a proactive, flexible approach Actively manages relationships that will ensure objectives are achieved Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Trainee Recruitment Consultant Fareham Full-Time Permanent Basic Salary + Uncapped Commission + Progression Valoris Group Limited is growing and looking for a Trainee Recruitment Consultant to join the team in Fareham. We specialise in recruitment across the renewable energy, building services and technical sectors, supporting clients and candidates across the UK. This is a genuine opportunity for someone who wants to build a long-term career in a fast-paced, high-performance environment. You do not need previous recruitment experience. What matters most is attitude, work ethic, confidence and the willingness to learn. The Opportunity This role will give you the chance to develop real commercial skills, build confidence, earn commission and progress based on performance. You will be trained to: speak with candidates and build strong relationships source candidates through LinkedIn, job boards and outreach write adverts and attract the right people qualify candidates on experience, motivation, salary and availability support live vacancies and recruitment processes manage interview coordination and placement activity use CRM systems properly and keep records up to date What We Are Looking For We are looking for someone who is: confident and articulate driven and self-motivated resilient and hard-working organised and proactive financially motivated comfortable speaking to new people every day willing to learn and take direction ambitious and serious about building a career This role could suit someone from sales, customer service, telesales, estate agency, lettings, retail, hospitality, telecoms or any target-driven environment. What You Will Get In return, we offer: full training from day one ongoing support and development uncapped commission clear progression exposure to growing specialist markets the chance to build a proper long-term career At Valoris Group Limited, you will not be just another number. You will be part of a growing business where your contribution matters, your development is taken seriously and your success is recognised. If you are competitive, motivated and ready to start a career in recruitment, we would like to hear from you. Apply now
May 05, 2026
Full time
Trainee Recruitment Consultant Fareham Full-Time Permanent Basic Salary + Uncapped Commission + Progression Valoris Group Limited is growing and looking for a Trainee Recruitment Consultant to join the team in Fareham. We specialise in recruitment across the renewable energy, building services and technical sectors, supporting clients and candidates across the UK. This is a genuine opportunity for someone who wants to build a long-term career in a fast-paced, high-performance environment. You do not need previous recruitment experience. What matters most is attitude, work ethic, confidence and the willingness to learn. The Opportunity This role will give you the chance to develop real commercial skills, build confidence, earn commission and progress based on performance. You will be trained to: speak with candidates and build strong relationships source candidates through LinkedIn, job boards and outreach write adverts and attract the right people qualify candidates on experience, motivation, salary and availability support live vacancies and recruitment processes manage interview coordination and placement activity use CRM systems properly and keep records up to date What We Are Looking For We are looking for someone who is: confident and articulate driven and self-motivated resilient and hard-working organised and proactive financially motivated comfortable speaking to new people every day willing to learn and take direction ambitious and serious about building a career This role could suit someone from sales, customer service, telesales, estate agency, lettings, retail, hospitality, telecoms or any target-driven environment. What You Will Get In return, we offer: full training from day one ongoing support and development uncapped commission clear progression exposure to growing specialist markets the chance to build a proper long-term career At Valoris Group Limited, you will not be just another number. You will be part of a growing business where your contribution matters, your development is taken seriously and your success is recognised. If you are competitive, motivated and ready to start a career in recruitment, we would like to hear from you. Apply now
Join the team of a respected national company that supplies specialist equipment to the construction industry. Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive and friendly company. About the job Hire Desk Controller Leeds £28-34k Depot Based What You ll Get £28-34k salary Excellent additional benefits 25 days holiday + Bank Holiday Career progression & professional development opportunities Role & Responsibilities First point of contact for customer enquiries Responsible for receiving orders and collections of equipment. Calculating and supply of quotes Planning transport for deliveries and collections To proactively work with all departments Dealing with damages and calculating costs. Full training on product range will be given. Skills & Experience Required Hire desk experience is desirable but not essential Strong organisational and problem-solving skills Excellent written and verbal communication skills Office based customer service and admin experience
May 05, 2026
Full time
Join the team of a respected national company that supplies specialist equipment to the construction industry. Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive and friendly company. About the job Hire Desk Controller Leeds £28-34k Depot Based What You ll Get £28-34k salary Excellent additional benefits 25 days holiday + Bank Holiday Career progression & professional development opportunities Role & Responsibilities First point of contact for customer enquiries Responsible for receiving orders and collections of equipment. Calculating and supply of quotes Planning transport for deliveries and collections To proactively work with all departments Dealing with damages and calculating costs. Full training on product range will be given. Skills & Experience Required Hire desk experience is desirable but not essential Strong organisational and problem-solving skills Excellent written and verbal communication skills Office based customer service and admin experience
Job Description Industrial Services Supervisor Doncaster Permanent, Full-time Competitive Salary Ready to lead from the front and make a real impact on the environment? At Adler & Allan, we don't just respond to pollution - we prevent it. Our teams protect aquatic, terrestrial and atmospheric environments across the UK, delivering specialist industrial and environmental services that keep people, b click apply for full job details
May 05, 2026
Full time
Job Description Industrial Services Supervisor Doncaster Permanent, Full-time Competitive Salary Ready to lead from the front and make a real impact on the environment? At Adler & Allan, we don't just respond to pollution - we prevent it. Our teams protect aquatic, terrestrial and atmospheric environments across the UK, delivering specialist industrial and environmental services that keep people, b click apply for full job details
Freightserve recruitment are looking for a Import Seafreight Operator for a busy well-established Freight Forwarder based in the Egham, Surrey area. Duties:- Working to strict deadlines to co-ordinate Import seafreight with end to end responsibility Seafreight booking and processing relevant documentation including BOL's. Customs entries Dealing with FCL / LCL shipments Liaising effectively and building close relationships with customers Quotations Invoicing clients Key Account management Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. Required Experience:- Experience in Import Oceanfreight Customer service - excellent telephone manner and communication skills. Computer literate Highly organised with a systematic approach and detail orientated customers Working hours are Monday - Friday 9-5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
May 05, 2026
Full time
Freightserve recruitment are looking for a Import Seafreight Operator for a busy well-established Freight Forwarder based in the Egham, Surrey area. Duties:- Working to strict deadlines to co-ordinate Import seafreight with end to end responsibility Seafreight booking and processing relevant documentation including BOL's. Customs entries Dealing with FCL / LCL shipments Liaising effectively and building close relationships with customers Quotations Invoicing clients Key Account management Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. Required Experience:- Experience in Import Oceanfreight Customer service - excellent telephone manner and communication skills. Computer literate Highly organised with a systematic approach and detail orientated customers Working hours are Monday - Friday 9-5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Job Title: Graduate Technical Customer Success Specialist Location: Reading Salary: £30,000 per annum Job Type: Full Time, Permanent About us: ProvenWorks is a UK-based Independent Software Vendor (ISV) partner of Salesforce. We specialise in developing award-winning applications that enhance data management and integration within the Salesforce ecosystem. Our commitment to innovation and customer satisfaction has positioned us as a trusted provider in the Salesforce community. We continue to be early adopters of new and emerging technologies, and we are looking for a like-minded individual to join our team and help us push boundaries. We continue to experiment with using AI tools to optimise our business as well incorporating it in to our product for the first time. We love experimenting with new technology and AI is giving us lots to play with! About the role: Customer Support Provide Level 1 and Level 2 technical support to customers and prospects, ensuring timely and effective resolution of queries. Build positive relationships with customers by understanding their needs and delivering an excellent support experience. Contribute to in-house engineered AI-powered solutions that help optimise the resolution of customer queries. Produce high-quality technical content - written and video - that supports customer success, powers self-service resources, and can be used to help ground AI models. Stay engaged with the latest AI and automation technologies and collaborate with the team to explore their application within support and knowledge processes with the chance for this scope to grow into other departments. Product Testing & Lifecycle Involvement Test product releases and updates to ensure quality, usability, and readiness for prospects and customers. Be an active part of the end-to-end product Software Development Lifecycle (SDLC) - providing input, feedback, and testing across product iterations. Collaboration & Learning Work collaboratively with stakeholders across the business, including engineering, sales, and customer success teams. Take an active role in continuous learning - with company support to work toward achieving relevant certification. Report directly to the Director of Product Engineering and contribute insights to product and support discussions. About you: Hold an undergraduate degree ideally in a technical subject. A strong interest in technology and a curiosity for learning new tools, particularly AI and automation. Some exposure to customer support, technical troubleshooting, or software implementation (through personal projects, early career experience or academic coursework). Comfortable communicating with prospects and customers via email and video calls. Excellent communication skills are essential. Organised, detail-oriented, and able to manage multiple tasks effectively. Ability to create clear, helpful documentation. Familiarity with Salesforce (CRM) is a plus, but not required. Training and certification support will be provided. Why join us: Gain hands-on experience across product support, customer success, and the product lifecycle Work at the forefront of AI-driven support and emerging technologies Be supported in achieving your career-progressing certification Collaborate with a talented, forward-thinking team Office-based role in Reading working with well-known global clients, providing opportunities for learning, close collaboration, and mentoring Help to gain relevant industry certifications Pledge 1% - you'll be entitled to 3 days paid voluntary work Company pension scheme Holiday - up to 33 days annual leave Access to our Cycle-to-work scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Graduate Technical Support, Customer Success Specialist, Junior Technical Support Engineer, Graduate Salesforce Consultant, Technical Customer Support, Application Support Graduate, Graduate QA Engineer, Junior Product Specialist, SaaS Customer Success, Tech Support Graduate, Entry Level Technical Support will also be considered for this role.
May 05, 2026
Full time
Job Title: Graduate Technical Customer Success Specialist Location: Reading Salary: £30,000 per annum Job Type: Full Time, Permanent About us: ProvenWorks is a UK-based Independent Software Vendor (ISV) partner of Salesforce. We specialise in developing award-winning applications that enhance data management and integration within the Salesforce ecosystem. Our commitment to innovation and customer satisfaction has positioned us as a trusted provider in the Salesforce community. We continue to be early adopters of new and emerging technologies, and we are looking for a like-minded individual to join our team and help us push boundaries. We continue to experiment with using AI tools to optimise our business as well incorporating it in to our product for the first time. We love experimenting with new technology and AI is giving us lots to play with! About the role: Customer Support Provide Level 1 and Level 2 technical support to customers and prospects, ensuring timely and effective resolution of queries. Build positive relationships with customers by understanding their needs and delivering an excellent support experience. Contribute to in-house engineered AI-powered solutions that help optimise the resolution of customer queries. Produce high-quality technical content - written and video - that supports customer success, powers self-service resources, and can be used to help ground AI models. Stay engaged with the latest AI and automation technologies and collaborate with the team to explore their application within support and knowledge processes with the chance for this scope to grow into other departments. Product Testing & Lifecycle Involvement Test product releases and updates to ensure quality, usability, and readiness for prospects and customers. Be an active part of the end-to-end product Software Development Lifecycle (SDLC) - providing input, feedback, and testing across product iterations. Collaboration & Learning Work collaboratively with stakeholders across the business, including engineering, sales, and customer success teams. Take an active role in continuous learning - with company support to work toward achieving relevant certification. Report directly to the Director of Product Engineering and contribute insights to product and support discussions. About you: Hold an undergraduate degree ideally in a technical subject. A strong interest in technology and a curiosity for learning new tools, particularly AI and automation. Some exposure to customer support, technical troubleshooting, or software implementation (through personal projects, early career experience or academic coursework). Comfortable communicating with prospects and customers via email and video calls. Excellent communication skills are essential. Organised, detail-oriented, and able to manage multiple tasks effectively. Ability to create clear, helpful documentation. Familiarity with Salesforce (CRM) is a plus, but not required. Training and certification support will be provided. Why join us: Gain hands-on experience across product support, customer success, and the product lifecycle Work at the forefront of AI-driven support and emerging technologies Be supported in achieving your career-progressing certification Collaborate with a talented, forward-thinking team Office-based role in Reading working with well-known global clients, providing opportunities for learning, close collaboration, and mentoring Help to gain relevant industry certifications Pledge 1% - you'll be entitled to 3 days paid voluntary work Company pension scheme Holiday - up to 33 days annual leave Access to our Cycle-to-work scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Graduate Technical Support, Customer Success Specialist, Junior Technical Support Engineer, Graduate Salesforce Consultant, Technical Customer Support, Application Support Graduate, Graduate QA Engineer, Junior Product Specialist, SaaS Customer Success, Tech Support Graduate, Entry Level Technical Support will also be considered for this role.
IT/Cloud Technician (Caerphilly) Job Title: IT/Cloud Technician - 1st Line Support Location: Caerphilly, Wales Salary: 28,000- 30,000 + Tax Free Annual Company Bonus Job Type: Full-time, Permanent Company Description: Perfect Path Recruitment is a specialist agency, partnering with a leading IT service provider in Caerphilly. This innovative, employee-owned business is renowned for its focus on staff development, collaborative culture, and a commitment to shared success. They deliver full-cycle IT services and support to a diverse range of clients across multiple sectors. Job Description: Are you an experienced IT/Cloud Technician looking to join a dynamic and supportive team? We are seeking a skilled individual to join a busy IT Helpdesk, providing exceptional remote and telephone 1st line support to a wide client base. This varied role requires a hands-on approach and a passion for technology. You will be responsible for troubleshooting hardware and software issues, managing client queries, and contributing to a knowledge-sharing environment. Key Responsibilities: Provide 1st and 2nd line IT support via phone, email, and remote tools. Troubleshoot and resolve issues related to Microsoft Desktop and Server Operating Systems. Perform Microsoft 365 Administration and Cloud troubleshooting. Configure and maintain PC hardware. Deliver outstanding customer service and build strong client relationships. Contribute to team growth through knowledge sharing and collaboration. Required Skills & Experience: Proven experience in a 1st line support or IT Helpdesk role. Strong working knowledge of Microsoft 365, Windows OS, and Active Directory. Experience with PC hardware setup and maintenance. Excellent communication and problem-solving skills. A 'hands-on' approach and a proactive attitude towards learning. A COMPTIA or MCP qualification (or evidence of working towards one) is highly desirable. A valid UK Driving Licence and access to your own vehicle are essential. Benefits: Clear career progression and salary growth opportunities. Profit-related bonus. Life Cover. 24/7 access to a GP and well-being services. Opportunities for technical training and formal certifications. Supportive, collaborative, and employee-focused culture. How to Apply: If you have the skills and passion to thrive in this role, apply today. We are looking for candidates who are ready to invest in their future and grow with a company that truly values its people.
May 05, 2026
Full time
IT/Cloud Technician (Caerphilly) Job Title: IT/Cloud Technician - 1st Line Support Location: Caerphilly, Wales Salary: 28,000- 30,000 + Tax Free Annual Company Bonus Job Type: Full-time, Permanent Company Description: Perfect Path Recruitment is a specialist agency, partnering with a leading IT service provider in Caerphilly. This innovative, employee-owned business is renowned for its focus on staff development, collaborative culture, and a commitment to shared success. They deliver full-cycle IT services and support to a diverse range of clients across multiple sectors. Job Description: Are you an experienced IT/Cloud Technician looking to join a dynamic and supportive team? We are seeking a skilled individual to join a busy IT Helpdesk, providing exceptional remote and telephone 1st line support to a wide client base. This varied role requires a hands-on approach and a passion for technology. You will be responsible for troubleshooting hardware and software issues, managing client queries, and contributing to a knowledge-sharing environment. Key Responsibilities: Provide 1st and 2nd line IT support via phone, email, and remote tools. Troubleshoot and resolve issues related to Microsoft Desktop and Server Operating Systems. Perform Microsoft 365 Administration and Cloud troubleshooting. Configure and maintain PC hardware. Deliver outstanding customer service and build strong client relationships. Contribute to team growth through knowledge sharing and collaboration. Required Skills & Experience: Proven experience in a 1st line support or IT Helpdesk role. Strong working knowledge of Microsoft 365, Windows OS, and Active Directory. Experience with PC hardware setup and maintenance. Excellent communication and problem-solving skills. A 'hands-on' approach and a proactive attitude towards learning. A COMPTIA or MCP qualification (or evidence of working towards one) is highly desirable. A valid UK Driving Licence and access to your own vehicle are essential. Benefits: Clear career progression and salary growth opportunities. Profit-related bonus. Life Cover. 24/7 access to a GP and well-being services. Opportunities for technical training and formal certifications. Supportive, collaborative, and employee-focused culture. How to Apply: If you have the skills and passion to thrive in this role, apply today. We are looking for candidates who are ready to invest in their future and grow with a company that truly values its people.
Salary: £26,695 + Bonus + Excellent Benefits Operations Assistant - Leeds ( LS11 9NP) - Wolseley Building Services So, who are we? We are Wolseley Building Services part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills click apply for full job details
May 05, 2026
Full time
Salary: £26,695 + Bonus + Excellent Benefits Operations Assistant - Leeds ( LS11 9NP) - Wolseley Building Services So, who are we? We are Wolseley Building Services part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills click apply for full job details
Electrician Job post summary Pay: £45,000.00-£55,000.00 per year Job Description: About the Role We are looking for an experienced Electrician with strong work ethic to join our specialist team. This role is central to supporting our heat pump, air conditioning, and solar engineers and boiler engineers. You will be responsible for electrical installations, fault-finding, and system integrations, ensuring high-quality service delivery across both traditional heating systems and renewable technologies. Key Responsibilities Carry out electrical installations, testing, and maintenance related to heating and renewable energy systems. Work closely with boiler, AC, heat pump, and solar engineers to provide electrical support. Plus if able to Install and configure heating controls, If not training will be supplied. including: Training supplied to wire Spurs, thermostats, S-plan, Y-plan, and full system wiring. Assist with electrical supplies and connections for: Electric boilers (liaising with suppliers and ensuring correct installs). Air conditioning units . Heat pumps . Solar PV systems (desirable but not essential). Diagnose and resolve electrical and control faults quickly and effectively. Ensure all work complies with BS 7671 (18th Edition Wiring Regulations) and relevant safety standards. Maintain accurate job documentation and communicate clearly with the wider team. Skills & Qualifications NVQ Level 3 in Electrical Installation or equivalent. 18th Edition Wiring Regulations certification. ECS/JIB card (preferred). Experience and full competence in wiring Familiarity with spurs, thermostats, S-plan, Y-plan, and full system wiring a bonus if not training will be supplied Inspection & Testing qualification (2391 or equivalent) desirable. Knowledge of electrical supplies for boilers, AC, heat pumps, and solar PV systems. Proven experience working in domestic and/or commercial environments. Full UK driving licence. Personal Attributes Reliable, self-motivated, and proactive. Able to collaborate effectively with heating, AC, and renewable engineers. Strong problem-solving ability and keen attention to detail. Customer-focused with excellent communication skills. Benefits Competitive salary package. Company vehicle & fuel card (if applicable). Tools, PPE, and uniform provided. Overtime and progression opportunities. Ongoing training in renewable technologies. Job Type: Full-time Benefits: Company car Employee mentoring programme Work Location: On the road
May 05, 2026
Full time
Electrician Job post summary Pay: £45,000.00-£55,000.00 per year Job Description: About the Role We are looking for an experienced Electrician with strong work ethic to join our specialist team. This role is central to supporting our heat pump, air conditioning, and solar engineers and boiler engineers. You will be responsible for electrical installations, fault-finding, and system integrations, ensuring high-quality service delivery across both traditional heating systems and renewable technologies. Key Responsibilities Carry out electrical installations, testing, and maintenance related to heating and renewable energy systems. Work closely with boiler, AC, heat pump, and solar engineers to provide electrical support. Plus if able to Install and configure heating controls, If not training will be supplied. including: Training supplied to wire Spurs, thermostats, S-plan, Y-plan, and full system wiring. Assist with electrical supplies and connections for: Electric boilers (liaising with suppliers and ensuring correct installs). Air conditioning units . Heat pumps . Solar PV systems (desirable but not essential). Diagnose and resolve electrical and control faults quickly and effectively. Ensure all work complies with BS 7671 (18th Edition Wiring Regulations) and relevant safety standards. Maintain accurate job documentation and communicate clearly with the wider team. Skills & Qualifications NVQ Level 3 in Electrical Installation or equivalent. 18th Edition Wiring Regulations certification. ECS/JIB card (preferred). Experience and full competence in wiring Familiarity with spurs, thermostats, S-plan, Y-plan, and full system wiring a bonus if not training will be supplied Inspection & Testing qualification (2391 or equivalent) desirable. Knowledge of electrical supplies for boilers, AC, heat pumps, and solar PV systems. Proven experience working in domestic and/or commercial environments. Full UK driving licence. Personal Attributes Reliable, self-motivated, and proactive. Able to collaborate effectively with heating, AC, and renewable engineers. Strong problem-solving ability and keen attention to detail. Customer-focused with excellent communication skills. Benefits Competitive salary package. Company vehicle & fuel card (if applicable). Tools, PPE, and uniform provided. Overtime and progression opportunities. Ongoing training in renewable technologies. Job Type: Full-time Benefits: Company car Employee mentoring programme Work Location: On the road
Your new company Working for a division of the Health and Social services group within the Welsh Government. Your new role Provide a comprehensive operational support service, including screening court applications and orders, formatting confidential documentation, drafting communications and minutes to a high standard, arranging meetings, monitoring incoming communications, filing and other administrative duties whilst working to tight timescales. Deal with sensitive telephone discussions and queries with service users. Contribute to the maintenance of internal records, including case related information, ensuring iShare records are complete and enabling effective compliance with Data Protection and Freedom of Information requirements. Working with complex CRM systems. What you'll need to succeed Excellent customer service skills, active listening skills and showing empathy and understanding. High level of administrative experience, along with any case management experience Experience working with CRMs, confident in navigating different systems and proficient in the use of Microsoft packages. Must pass a DBS check What you'll get in return 15.10 per hour Temporary role for an initial period of 6 months, with a possible extension Hybrid working, 2 days in office once training is complete. 37 hours per week DBS check will be covered by agency. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 04, 2026
Seasonal
Your new company Working for a division of the Health and Social services group within the Welsh Government. Your new role Provide a comprehensive operational support service, including screening court applications and orders, formatting confidential documentation, drafting communications and minutes to a high standard, arranging meetings, monitoring incoming communications, filing and other administrative duties whilst working to tight timescales. Deal with sensitive telephone discussions and queries with service users. Contribute to the maintenance of internal records, including case related information, ensuring iShare records are complete and enabling effective compliance with Data Protection and Freedom of Information requirements. Working with complex CRM systems. What you'll need to succeed Excellent customer service skills, active listening skills and showing empathy and understanding. High level of administrative experience, along with any case management experience Experience working with CRMs, confident in navigating different systems and proficient in the use of Microsoft packages. Must pass a DBS check What you'll get in return 15.10 per hour Temporary role for an initial period of 6 months, with a possible extension Hybrid working, 2 days in office once training is complete. 37 hours per week DBS check will be covered by agency. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The Role To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms Be responsible for all documents and post arriving in the office, during the day Every item and visitor to be logged consistently for the records Provide refreshments for clients/meetings where requested Provide support for events as required, including cleaning after events have finished Work with tact and discretion with clients on the telephone and face to face Use the Teams system and answer telephone enquiries promptly and efficiently Occasional cover when required of reception within the other offices To attend departmental and other meetings and training as required Responsible for the day-to-day management and smooth operation of all nine meeting rooms Administration: Produce documents, letters and emails as required for other teams Copying files, scanning and emailing documents Data input to the CRM System as required Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries Skills,Experience & Attributes Minimum of 5 GCSEs A-C (Including English and Maths) Experience of working within a Receptionist role in a professional services environment Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc Experience of dealing with telephone-based enquiries and utilising a switchboard Excellent organisation capability with the ability to effectively prioritise Customer service focused About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
May 04, 2026
Full time
The Role To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms Be responsible for all documents and post arriving in the office, during the day Every item and visitor to be logged consistently for the records Provide refreshments for clients/meetings where requested Provide support for events as required, including cleaning after events have finished Work with tact and discretion with clients on the telephone and face to face Use the Teams system and answer telephone enquiries promptly and efficiently Occasional cover when required of reception within the other offices To attend departmental and other meetings and training as required Responsible for the day-to-day management and smooth operation of all nine meeting rooms Administration: Produce documents, letters and emails as required for other teams Copying files, scanning and emailing documents Data input to the CRM System as required Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries Skills,Experience & Attributes Minimum of 5 GCSEs A-C (Including English and Maths) Experience of working within a Receptionist role in a professional services environment Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc Experience of dealing with telephone-based enquiries and utilising a switchboard Excellent organisation capability with the ability to effectively prioritise Customer service focused About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Operational Insight Lead is a key role with accountability for operational measurement trend analysis and reporting. They set the strategy and apply the governance that ensures operational signals are captured, analysed and turned into action. The role provides a single, objective view of operational performance across Playout and Live Content Operations. The role exists to ensure leaders, managers and delivery teams are working from the same set of trusted facts when making decisions about service quality, efficiency, resilience and operational readiness. The role works at the intersection of operations, technology and improvement. It partners closely with operational leaders and internal customers to understand how the operation is expected to perform, what outcomes matter most, and where clarity is required. From this, the role helps define what must be measured, agrees clear and consistent definitions, and ensures measures are accurate, comparable and meaningful in day-to-day decision making. The Operational Insight Lead turns complex operational data into a small number of simple, trusted dashboards, scorecards and review artefacts that are easy to understand and use across different disciplines. These artefacts are designed to surface trends, highlight emerging risks or degradation, and make exceptions visible early so action can be taken at the right level and with the right urgency. A key aspect of the role is providing concise, unbiased narrative alongside the data. This narrative explains what has changed, why it matters operationally, and where attention or action is needed. The emphasis is on supporting calm, evidence-led discussions and avoiding noise, speculation or competing versions of the truth. The role is independent by design. It does not set strategy or make operational decisions, nor does it own delivery outcomes. Instead, it provides a reliable and consistent evidence base that enables data-driven decision making, constructive challenge and clear accountability across the operation. By improving the clarity, consistency and trust in operational measurement, the Operational Insight Lead supports learning, continuous improvement and more effective handover from change into live operation, helping Playout and Live Content Operations operate with greater confidence under pressure. What you'll do Partner with Playout, Platform Control, Live Content Operations, internal customers and external partners to define and maintain operational measures that indicate service quality, efficiency, reliability and readiness Own the design and maintenance of the single service scorecard and definitions so one set of numbers is trusted across CT&I and Operations; maintain a balanced view of quality, experience and efficiency Publish concise narrative reporting that quantifies customer, operator and cost impact and drives decision and action Promote consistent data definitions and alignment across systems and teams Monitor data quality and work with teams to improve accuracy and completeness Track operational snags from project handovers; report progress and recurring themes Run the operational review cadence and track agreed actions to closure Maintain the problem and known-error backlog; link tickets to incidents, RCAs and changes so learning is captured and prevents recurrence Ways of Working Provide clear, unbiased truth and create belief in the path to improvement Evidence-led, objective and independent Collaborate across Playout Operations, Live Content Operations, Group Playout Capability Management, Technology and Workforce Management while maintaining independence of measurement Work closely with the Operational Analysis team to improve ticket quality, information capture and analytical practices; no direct line reports initially with a possibility of shaping a small specialist team as the function scales Communicate with simplicity; turn data into stories that drive action; champion a lean mindset that removes waste and focuses improvement where it matters most What you'll bring Essential Significant experience in a high-reliability broadcast or media environment Proven experience running operational reviews and representing the voice of the customer, balancing experience metrics with service and efficiency outcomes Demonstrated delivery of trusted dashboards and scorecards that drive leadership action Strong analytical skills to define clear measures, interpret trends and quantify benefits; excellent narrative communication that turns data into action Experience designing measurement frameworks and balanced scorecards covering quality, experience and efficiency Experience tracking snags from change or project handovers into operations Experience mentoring analysts or dotted-line communities of practice to improve ticketing and analysis standards Ability to influence senior stakeholders and facilitate challenging conversations with clarity and empathy Desirable Exposure to continuous improvement (eg Six Sigma or Kaizen), service reliability or safety disciplines Team overview The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Operational Insight Lead is a key role with accountability for operational measurement trend analysis and reporting. They set the strategy and apply the governance that ensures operational signals are captured, analysed and turned into action. The role provides a single, objective view of operational performance across Playout and Live Content Operations. The role exists to ensure leaders, managers and delivery teams are working from the same set of trusted facts when making decisions about service quality, efficiency, resilience and operational readiness. The role works at the intersection of operations, technology and improvement. It partners closely with operational leaders and internal customers to understand how the operation is expected to perform, what outcomes matter most, and where clarity is required. From this, the role helps define what must be measured, agrees clear and consistent definitions, and ensures measures are accurate, comparable and meaningful in day-to-day decision making. The Operational Insight Lead turns complex operational data into a small number of simple, trusted dashboards, scorecards and review artefacts that are easy to understand and use across different disciplines. These artefacts are designed to surface trends, highlight emerging risks or degradation, and make exceptions visible early so action can be taken at the right level and with the right urgency. A key aspect of the role is providing concise, unbiased narrative alongside the data. This narrative explains what has changed, why it matters operationally, and where attention or action is needed. The emphasis is on supporting calm, evidence-led discussions and avoiding noise, speculation or competing versions of the truth. The role is independent by design. It does not set strategy or make operational decisions, nor does it own delivery outcomes. Instead, it provides a reliable and consistent evidence base that enables data-driven decision making, constructive challenge and clear accountability across the operation. By improving the clarity, consistency and trust in operational measurement, the Operational Insight Lead supports learning, continuous improvement and more effective handover from change into live operation, helping Playout and Live Content Operations operate with greater confidence under pressure. What you'll do Partner with Playout, Platform Control, Live Content Operations, internal customers and external partners to define and maintain operational measures that indicate service quality, efficiency, reliability and readiness Own the design and maintenance of the single service scorecard and definitions so one set of numbers is trusted across CT&I and Operations; maintain a balanced view of quality, experience and efficiency Publish concise narrative reporting that quantifies customer, operator and cost impact and drives decision and action Promote consistent data definitions and alignment across systems and teams Monitor data quality and work with teams to improve accuracy and completeness Track operational snags from project handovers; report progress and recurring themes Run the operational review cadence and track agreed actions to closure Maintain the problem and known-error backlog; link tickets to incidents, RCAs and changes so learning is captured and prevents recurrence Ways of Working Provide clear, unbiased truth and create belief in the path to improvement Evidence-led, objective and independent Collaborate across Playout Operations, Live Content Operations, Group Playout Capability Management, Technology and Workforce Management while maintaining independence of measurement Work closely with the Operational Analysis team to improve ticket quality, information capture and analytical practices; no direct line reports initially with a possibility of shaping a small specialist team as the function scales Communicate with simplicity; turn data into stories that drive action; champion a lean mindset that removes waste and focuses improvement where it matters most What you'll bring Essential Significant experience in a high-reliability broadcast or media environment Proven experience running operational reviews and representing the voice of the customer, balancing experience metrics with service and efficiency outcomes Demonstrated delivery of trusted dashboards and scorecards that drive leadership action Strong analytical skills to define clear measures, interpret trends and quantify benefits; excellent narrative communication that turns data into action Experience designing measurement frameworks and balanced scorecards covering quality, experience and efficiency Experience tracking snags from change or project handovers into operations Experience mentoring analysts or dotted-line communities of practice to improve ticketing and analysis standards Ability to influence senior stakeholders and facilitate challenging conversations with clarity and empathy Desirable Exposure to continuous improvement (eg Six Sigma or Kaizen), service reliability or safety disciplines Team overview The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Global Mobility Director - London - In-house Role Job Type: Permanent Location: London Salary: Negotiable + Bonus + Benefits The Global Mobility Director will lead a diagnostic review of all global mobility function as well as leading the management and strategic agenda of the function. Driving efficiencies and compliance, the Global Mobility Director will lead a team of mobility specialists responsible for day-to-day operational mobility delivery, ensuring a high standard of customer service. Working closely and building relationships with various stakeholders, you will employ your deep global mobility experience to make recommendations to create an ideal state that will ensure compliant, supportive and efficient delivery. The Role You'll be responsible for but not limited to the following: Lead the global mobility function Be accountable for and develop, improve and socialise global mobility policies, programmes and initiatives Management responsibility for a team of mobility specialists Lead role in the on-going continuous improvement of mobility services and contribute to all relevant projects which may require mobility input Mitigate risk by ensuring accurate management of all mobility associated compliance processes Lead and guide the Mobility function through any relevant transformation activities Drive efficiencies within the Global Mobility remit ensuring optimal solutions are market appropriate, compliant and business focused Ensure that the strategic plans for Global Mobility are developed to align with wider People strategies and that they reach their full potential and are implemented effectively Fully responsible for the firms UK Immigration sponsorship license(s) and the business invite process Financial responsibility for the mobility budget including expense and invoice approval Lead and participate in any required meetings, presentations, cases Accountable for vendor relationships and any tender exercises Review the existing mobility processes, policies and practices and make recommendations for improvement The Person To be successful in the role, you'll have the following skills and experience: Global Mobility expert with significant experience in global mobility at both operational (end-to-end mobility) and strategic levels Prior experience in a global role at senior manager (or lead) level Proven experience in creating and delivering mobility policies, projects and programmes Communication and influencing skills and experience thereof Experience managing frequent change initiatives Depth of experience in people and project management Able to handle multiple priorities, working to sometimes conflicting timescales in a fast-paced and challenging environment Experience in tech driven scaling environments over multiple locations with a preference for tech or financial services industry experience Deep and broad understanding of global mobility compliance, particularly focused on global immigration, tax, social security, mobility compensation and risk management Able to build trust and rapport to develop productive and trusted relationships, internally and externally Experience of review of mobility functions including review of current state, recommendations for ideal future state, gap analysis, SWOT analysis and road map for the future APPLY NOW To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
May 04, 2026
Full time
Global Mobility Director - London - In-house Role Job Type: Permanent Location: London Salary: Negotiable + Bonus + Benefits The Global Mobility Director will lead a diagnostic review of all global mobility function as well as leading the management and strategic agenda of the function. Driving efficiencies and compliance, the Global Mobility Director will lead a team of mobility specialists responsible for day-to-day operational mobility delivery, ensuring a high standard of customer service. Working closely and building relationships with various stakeholders, you will employ your deep global mobility experience to make recommendations to create an ideal state that will ensure compliant, supportive and efficient delivery. The Role You'll be responsible for but not limited to the following: Lead the global mobility function Be accountable for and develop, improve and socialise global mobility policies, programmes and initiatives Management responsibility for a team of mobility specialists Lead role in the on-going continuous improvement of mobility services and contribute to all relevant projects which may require mobility input Mitigate risk by ensuring accurate management of all mobility associated compliance processes Lead and guide the Mobility function through any relevant transformation activities Drive efficiencies within the Global Mobility remit ensuring optimal solutions are market appropriate, compliant and business focused Ensure that the strategic plans for Global Mobility are developed to align with wider People strategies and that they reach their full potential and are implemented effectively Fully responsible for the firms UK Immigration sponsorship license(s) and the business invite process Financial responsibility for the mobility budget including expense and invoice approval Lead and participate in any required meetings, presentations, cases Accountable for vendor relationships and any tender exercises Review the existing mobility processes, policies and practices and make recommendations for improvement The Person To be successful in the role, you'll have the following skills and experience: Global Mobility expert with significant experience in global mobility at both operational (end-to-end mobility) and strategic levels Prior experience in a global role at senior manager (or lead) level Proven experience in creating and delivering mobility policies, projects and programmes Communication and influencing skills and experience thereof Experience managing frequent change initiatives Depth of experience in people and project management Able to handle multiple priorities, working to sometimes conflicting timescales in a fast-paced and challenging environment Experience in tech driven scaling environments over multiple locations with a preference for tech or financial services industry experience Deep and broad understanding of global mobility compliance, particularly focused on global immigration, tax, social security, mobility compensation and risk management Able to build trust and rapport to develop productive and trusted relationships, internally and externally Experience of review of mobility functions including review of current state, recommendations for ideal future state, gap analysis, SWOT analysis and road map for the future APPLY NOW To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
Executive Education Consultant - selling professional development training course opportunities May 2026 start Interviewing asap Hybrid working (2 days in the office per week following successful training) Salford, Manchester - Our prestigious client focuses on continuous professional development and training courses across a range of subjects It also delivers several events and conferences and is building its international presence in conjunction with the University's priorities £26k plus OTE £6k - £7k realistic in the first year uncapped, Incentives in place to increase basic salary to £32k within 12-15 months based on performance and achieving targets Benefits : Uncapped Commission OTC between £7k - £14k per annum Hybrid working (2 days in the office per week following successful training) 24 days holiday plus bank holidays Christmas Closure Healthcare Cash plan Birthday off Subsidised University gym membership and dining Professional Development opportunities Pension Scheme CPD The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. You will be working as part of a successful, dynamic, and proactive sales team in a vibrant environment. Your primary focus is to develop new customer relationships through a consultative sales method and expand on existing relationships with clients. The successful candidate will hold a confident telephone manner and strong communication skills in order to effectively communicate our offering to clients. Over time, the role will evolve into an account management position - though a significant part of the role will remain focused on new business development through the means of telephone, email and video conferencing. For the first 6 weeks the candidate will benefit from receiving face to face, hands on 1-2-1 training at the premises in Manchester 3 days per week. Following successful training the candidate will then take on a hybrid role, with 2 days in the office per week once confident with product knowledge and achieving targets. You will be working as part of a successful, dynamic, and proactive sales team in a vibrant office environment. Your primary focus is to develop new customer relationships through a consultative sales method which qualifies an understanding of the benefits that can be achieved through training, learning and sponsorship. This is primarily a telephone/video call & email position involving profiling of accounts, prospect building and achieving weekly sales targets. Over time, the role will evolve into an account management position - though a significant part of the role will remain focused on new business development. Duties and Responsibilities Creating sustainable business relationships established by phone/ email /Teams meetings /occasional client visits(optional) Identifying business opportunities and provide accurate forecasting of pipeline sales Preparing quotes and proposals for customers Effective customer service management Maintaining all relevant management information systems Prospecting for new customers Attend team meetings and share best practice with colleagues Review your own sales performance, aiming to meet or exceed targets Providing support to the Team Leader - from time to time, established team members will be asked to work on strategic sales initiatives, help to coach and develop other team members and help with product development. Requirements Significant sales experience Tele sales experience Demonstrable track record of achieving targets Strong written and verbal communication skills, Self-motivated Individual, Excellent customer service skills To apply for the role of Executive Education Consultant Salford (Hybrid) please email your cv to Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and employability sectors nationwide. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.
May 04, 2026
Full time
Executive Education Consultant - selling professional development training course opportunities May 2026 start Interviewing asap Hybrid working (2 days in the office per week following successful training) Salford, Manchester - Our prestigious client focuses on continuous professional development and training courses across a range of subjects It also delivers several events and conferences and is building its international presence in conjunction with the University's priorities £26k plus OTE £6k - £7k realistic in the first year uncapped, Incentives in place to increase basic salary to £32k within 12-15 months based on performance and achieving targets Benefits : Uncapped Commission OTC between £7k - £14k per annum Hybrid working (2 days in the office per week following successful training) 24 days holiday plus bank holidays Christmas Closure Healthcare Cash plan Birthday off Subsidised University gym membership and dining Professional Development opportunities Pension Scheme CPD The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. You will be working as part of a successful, dynamic, and proactive sales team in a vibrant environment. Your primary focus is to develop new customer relationships through a consultative sales method and expand on existing relationships with clients. The successful candidate will hold a confident telephone manner and strong communication skills in order to effectively communicate our offering to clients. Over time, the role will evolve into an account management position - though a significant part of the role will remain focused on new business development through the means of telephone, email and video conferencing. For the first 6 weeks the candidate will benefit from receiving face to face, hands on 1-2-1 training at the premises in Manchester 3 days per week. Following successful training the candidate will then take on a hybrid role, with 2 days in the office per week once confident with product knowledge and achieving targets. You will be working as part of a successful, dynamic, and proactive sales team in a vibrant office environment. Your primary focus is to develop new customer relationships through a consultative sales method which qualifies an understanding of the benefits that can be achieved through training, learning and sponsorship. This is primarily a telephone/video call & email position involving profiling of accounts, prospect building and achieving weekly sales targets. Over time, the role will evolve into an account management position - though a significant part of the role will remain focused on new business development. Duties and Responsibilities Creating sustainable business relationships established by phone/ email /Teams meetings /occasional client visits(optional) Identifying business opportunities and provide accurate forecasting of pipeline sales Preparing quotes and proposals for customers Effective customer service management Maintaining all relevant management information systems Prospecting for new customers Attend team meetings and share best practice with colleagues Review your own sales performance, aiming to meet or exceed targets Providing support to the Team Leader - from time to time, established team members will be asked to work on strategic sales initiatives, help to coach and develop other team members and help with product development. Requirements Significant sales experience Tele sales experience Demonstrable track record of achieving targets Strong written and verbal communication skills, Self-motivated Individual, Excellent customer service skills To apply for the role of Executive Education Consultant Salford (Hybrid) please email your cv to Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and employability sectors nationwide. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.
Customer Service Advisor Hemel Hempstead (Hybrid Working) 26,500 rising to 27,400 after 4 months, and 28,300 after 1 year Full-time 35 hours per week Monday-Friday (8am-6pm shifts) We are currently working with a well-established, multi-award-winning UK-wide organisation who are looking to expand their Customer Service team due to continued growth. This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything it does. There is a very competitive salary on offer, starting at 26.5k and increasing after probation, with a further increase after 1 year. Working Pattern This is a full-time, permanent role. Initially working a 9-5 shift pattern for the first 8 weeks during training. After this, you will move onto a rotating shift pattern covering 8-4, 9-5 and 10-6 (with a 1-hour lunch break). Start Date Due to the structured onboarding process, the next intake date for the Customer Service team is 18th May . Please note we can only consider candidates who are available to interview within the next 2 weeks and start on this date. The Role As a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. You will handle queries, resolve issues, and ensure a smooth and professional customer experience across multiple channels. Key responsibilities include: Handling inbound calls from customers and stakeholders Responding to email and live chat enquiries Updating and maintaining internal systems and customer records Supporting with general administrative tasks Managing client queries and building strong working relationships Ensuring all data is handled sensitively and in line with regulations About You Previous experience within a customer service environment Strong communication skills, both written and verbal Ability to multitask and manage a busy workload High attention to detail and accuracy Confident using Microsoft Office and CRM systems A proactive, positive team player What's on Offer In addition to a competitive salary and hybrid working, the business offers an excellent benefits package, including: 33 days holiday (including bank holidays) plus your birthday off 4x salary life insurance Pension scheme with up to 8% employer contribution Private healthcare (including immediate family cover) 24/7 GP access Wellbeing cash plan and voluntary dental cover Cycle to work scheme Reward & discount platform Modern working environment with flexible arrangements Regular social events including summer parties, Christmas events, pizza lunches and more Complimentary tea, coffee and fruit in the office If you're looking for a stable, long-term opportunity within a supportive and people-focused environment, I'd love to hear from you. Looking for your next step? Think Specialist Recruitment . Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead, working across Hertfordshire, Bedfordshire and Buckinghamshire. We specialise in permanent, temporary and contract recruitment across administration, customer service, PA/secretarial, HR, accountancy & finance, sales support, marketing, and IT support roles.
May 04, 2026
Full time
Customer Service Advisor Hemel Hempstead (Hybrid Working) 26,500 rising to 27,400 after 4 months, and 28,300 after 1 year Full-time 35 hours per week Monday-Friday (8am-6pm shifts) We are currently working with a well-established, multi-award-winning UK-wide organisation who are looking to expand their Customer Service team due to continued growth. This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything it does. There is a very competitive salary on offer, starting at 26.5k and increasing after probation, with a further increase after 1 year. Working Pattern This is a full-time, permanent role. Initially working a 9-5 shift pattern for the first 8 weeks during training. After this, you will move onto a rotating shift pattern covering 8-4, 9-5 and 10-6 (with a 1-hour lunch break). Start Date Due to the structured onboarding process, the next intake date for the Customer Service team is 18th May . Please note we can only consider candidates who are available to interview within the next 2 weeks and start on this date. The Role As a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. You will handle queries, resolve issues, and ensure a smooth and professional customer experience across multiple channels. Key responsibilities include: Handling inbound calls from customers and stakeholders Responding to email and live chat enquiries Updating and maintaining internal systems and customer records Supporting with general administrative tasks Managing client queries and building strong working relationships Ensuring all data is handled sensitively and in line with regulations About You Previous experience within a customer service environment Strong communication skills, both written and verbal Ability to multitask and manage a busy workload High attention to detail and accuracy Confident using Microsoft Office and CRM systems A proactive, positive team player What's on Offer In addition to a competitive salary and hybrid working, the business offers an excellent benefits package, including: 33 days holiday (including bank holidays) plus your birthday off 4x salary life insurance Pension scheme with up to 8% employer contribution Private healthcare (including immediate family cover) 24/7 GP access Wellbeing cash plan and voluntary dental cover Cycle to work scheme Reward & discount platform Modern working environment with flexible arrangements Regular social events including summer parties, Christmas events, pizza lunches and more Complimentary tea, coffee and fruit in the office If you're looking for a stable, long-term opportunity within a supportive and people-focused environment, I'd love to hear from you. Looking for your next step? Think Specialist Recruitment . Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead, working across Hertfordshire, Bedfordshire and Buckinghamshire. We specialise in permanent, temporary and contract recruitment across administration, customer service, PA/secretarial, HR, accountancy & finance, sales support, marketing, and IT support roles.
WH Bence have an exciting opportunity for a Service Engineer to join their team. Location: Yate, Bristol, BS37 5NG (Nationwide) Salary: £40,560 per annum with OTE £45,000 per annum (dependent on qualifications and experience) Job Type: Full - time, Permanent, core hours working 08:00 to 16:30 (flexibility required) About Us: WH Bence has been in business for over 30 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland. Service Engineer - This Role: We are seeking an experienced Service Engineer with a maintenance and repair background to join our expanding field service team. This is a varied and interesting role that would suit someone with a mechanical background, an eye for detail and general maintenance skills. Due to expansion, specialist coachbuilder WH Bence requires an experienced engineer to join the team. The successful candidate will work at our service premises in Yate, near Bristol, but will also be required to work on our specialist vehicle contracts throughout the UK and Ireland. A service van and company mobile will also be provided as Bence service engineers share a standby call out on rota which involved working overtime, which increased earnings. As this is a mobile role you will be required to stay away from home, occasionally. You will join the current team to provide after-sales support and fulfil long term contracts for preventative maintenance, for which training will be provided. After training you will be expected to be able to problem solve whilst on a client's site with telephone support from the Bence Service Manager. Service Engineer - Key Responsibilities: - Carry out mobile servicing, diagnostics, and repair - Perform breakdown assistance - Complete service reports and maintain accurate records - Provide exceptional customer service on-site Service Engineer - You: - Must hold a full Category B driving licence to apply for this role - A sound knowledge of servicing and maintaining trailers and vehicles is required - Experience in auto vehicle electrics and hydraulics will be advantageous though not essential Service Engineer - Benefits: - Competitive salary - Call out payment - Paid overtime available - Pension contributions - Company van - Company mobile phone - Training programmes available To submit your application for this exciting Service Engineer opportunity, please click 'Apply' now!
May 04, 2026
Full time
WH Bence have an exciting opportunity for a Service Engineer to join their team. Location: Yate, Bristol, BS37 5NG (Nationwide) Salary: £40,560 per annum with OTE £45,000 per annum (dependent on qualifications and experience) Job Type: Full - time, Permanent, core hours working 08:00 to 16:30 (flexibility required) About Us: WH Bence has been in business for over 30 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland. Service Engineer - This Role: We are seeking an experienced Service Engineer with a maintenance and repair background to join our expanding field service team. This is a varied and interesting role that would suit someone with a mechanical background, an eye for detail and general maintenance skills. Due to expansion, specialist coachbuilder WH Bence requires an experienced engineer to join the team. The successful candidate will work at our service premises in Yate, near Bristol, but will also be required to work on our specialist vehicle contracts throughout the UK and Ireland. A service van and company mobile will also be provided as Bence service engineers share a standby call out on rota which involved working overtime, which increased earnings. As this is a mobile role you will be required to stay away from home, occasionally. You will join the current team to provide after-sales support and fulfil long term contracts for preventative maintenance, for which training will be provided. After training you will be expected to be able to problem solve whilst on a client's site with telephone support from the Bence Service Manager. Service Engineer - Key Responsibilities: - Carry out mobile servicing, diagnostics, and repair - Perform breakdown assistance - Complete service reports and maintain accurate records - Provide exceptional customer service on-site Service Engineer - You: - Must hold a full Category B driving licence to apply for this role - A sound knowledge of servicing and maintaining trailers and vehicles is required - Experience in auto vehicle electrics and hydraulics will be advantageous though not essential Service Engineer - Benefits: - Competitive salary - Call out payment - Paid overtime available - Pension contributions - Company van - Company mobile phone - Training programmes available To submit your application for this exciting Service Engineer opportunity, please click 'Apply' now!
Air Conditioning Install Engineer 47k- 61k My client is a small business in Stansted, Essex. They are professional, agile, and their goal is to to provide a high standard of work in the Air-conditioning industry offering supply and installation, service, maintenance and repairs on air conditioning systems into domestic and commercial premises in London and the Home Counties. NO CALL OUT ROTA! My client will provide: Company Vehicle Company tablet Company Card Company Fuel card Specialist Tools Friendly working environment Overtime opportunities Standard Holiday Pay Onsite parking My client are looking for an F Gas qualified engineer to work with us and our other engineers to help us deliver high-quality air conditioning installations and excellent customer service. Monday to Friday 8am -5pm. The successful engineer responsibilities will include leading team of engineers in installation of air conditioning systems and occasionally small, VRF/VRV installations. Excellent communication skills, to be able to lead and liaise with other staff members and our clients. It is of importance that there is an interest in delivering a high quality service to meet our customers needs and expectations. Responsibilities Installation, maintenance and repair of air conditioning systems Good communication with customers. Troubleshooting potential issues with clients. Job Types: Full-time, Permanent Pay: 47,000.00- 61,000.00 per year Benefits: Company car On-site parking Licence/Certification: Driving Licence (required) F Gas Qualification (required) If this sounds like you please send George your cv in the first instance.
May 04, 2026
Full time
Air Conditioning Install Engineer 47k- 61k My client is a small business in Stansted, Essex. They are professional, agile, and their goal is to to provide a high standard of work in the Air-conditioning industry offering supply and installation, service, maintenance and repairs on air conditioning systems into domestic and commercial premises in London and the Home Counties. NO CALL OUT ROTA! My client will provide: Company Vehicle Company tablet Company Card Company Fuel card Specialist Tools Friendly working environment Overtime opportunities Standard Holiday Pay Onsite parking My client are looking for an F Gas qualified engineer to work with us and our other engineers to help us deliver high-quality air conditioning installations and excellent customer service. Monday to Friday 8am -5pm. The successful engineer responsibilities will include leading team of engineers in installation of air conditioning systems and occasionally small, VRF/VRV installations. Excellent communication skills, to be able to lead and liaise with other staff members and our clients. It is of importance that there is an interest in delivering a high quality service to meet our customers needs and expectations. Responsibilities Installation, maintenance and repair of air conditioning systems Good communication with customers. Troubleshooting potential issues with clients. Job Types: Full-time, Permanent Pay: 47,000.00- 61,000.00 per year Benefits: Company car On-site parking Licence/Certification: Driving Licence (required) F Gas Qualification (required) If this sounds like you please send George your cv in the first instance.
