My client is a leading Electronics Manufacturing Services (EMS) provider, specialising in PCBA manufacturing, supply chain solutions, and specialist electronic components. As the Account Manager, you are responsible for managing existing customer accounts, identifying new business opportunities, and ensuring that clients receive the highest level of service click apply for full job details
Feb 12, 2026
Full time
My client is a leading Electronics Manufacturing Services (EMS) provider, specialising in PCBA manufacturing, supply chain solutions, and specialist electronic components. As the Account Manager, you are responsible for managing existing customer accounts, identifying new business opportunities, and ensuring that clients receive the highest level of service click apply for full job details
Bennett and Game Recruitment LTD
Bristol, Gloucestershire
Position: Software Engineer Location: Bristol or Slough Salary: 40,000- 45,000 My client is a long-established Engineering Services company supporting clients across the UK within the pharmaceutical and food processing sectors. They are looking to employ a junior software project engineer based in either Slough or Bristol although a significant amount of working from home can be expected once fully inducted. A clean driving licence and a willingness to travel to project sites is essential. As a member of one of the Project Teams, the position will suit a software/automation graduate with a couple of years' post-graduation experience. The software team is responsible for all aspects of assigned software projects from commencement to completion of commissioning, ensuring that all work adheres to all company safety policies and customer requirements. This position reports to the senior Software Manager and demands an attention to detail and a good interface with client engineers. Software Engineer Overview Assisting in costing projects in terms of materials and labour and producing quotations for software projects Producing Risk Assessments and Method Statements (RAMS) for projects Writing detailed Functional Design Specifications (FDS) from customer User Requirements Specifications (URS) Configuration of control system architecture and network connections Production and modification of PLC / HMI / SCADA software Installation, modification, retrofit, commissioning and fault diagnosis of control panels and associated process equipment Supervision of electrical employees and subcontractors in food production environments Software Engineer Requirements Ideally hold an Electrical Engineering degree/HND/HNC or equivalent experience Ideally have good practical electrical qualifications (apprenticeship, or NVQ Level 3) Experience in the use of PLC Software Development (Allen Bradley / Siemens) an advantage Experience in the use of HMI / SCADA Configuration (FTView / Wonderware) an advantage Ideally have Electrical design including AutoCAD / EPlan or equivalent software knowledge Software Engineer Salary & Benefits 40,000 - 45,000 28 Days holiday inclusive of Bank holidays Mon - Fri: 08:00 - 17:00 Pension Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Feb 12, 2026
Full time
Position: Software Engineer Location: Bristol or Slough Salary: 40,000- 45,000 My client is a long-established Engineering Services company supporting clients across the UK within the pharmaceutical and food processing sectors. They are looking to employ a junior software project engineer based in either Slough or Bristol although a significant amount of working from home can be expected once fully inducted. A clean driving licence and a willingness to travel to project sites is essential. As a member of one of the Project Teams, the position will suit a software/automation graduate with a couple of years' post-graduation experience. The software team is responsible for all aspects of assigned software projects from commencement to completion of commissioning, ensuring that all work adheres to all company safety policies and customer requirements. This position reports to the senior Software Manager and demands an attention to detail and a good interface with client engineers. Software Engineer Overview Assisting in costing projects in terms of materials and labour and producing quotations for software projects Producing Risk Assessments and Method Statements (RAMS) for projects Writing detailed Functional Design Specifications (FDS) from customer User Requirements Specifications (URS) Configuration of control system architecture and network connections Production and modification of PLC / HMI / SCADA software Installation, modification, retrofit, commissioning and fault diagnosis of control panels and associated process equipment Supervision of electrical employees and subcontractors in food production environments Software Engineer Requirements Ideally hold an Electrical Engineering degree/HND/HNC or equivalent experience Ideally have good practical electrical qualifications (apprenticeship, or NVQ Level 3) Experience in the use of PLC Software Development (Allen Bradley / Siemens) an advantage Experience in the use of HMI / SCADA Configuration (FTView / Wonderware) an advantage Ideally have Electrical design including AutoCAD / EPlan or equivalent software knowledge Software Engineer Salary & Benefits 40,000 - 45,000 28 Days holiday inclusive of Bank holidays Mon - Fri: 08:00 - 17:00 Pension Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
To provide a reactive repair, planned preventative maintenance, installation and commissioning capability for the full range of company products. SAFE-door Industries Ltd is a manufacturer of high performance door systems. We have two distinct markets: Thermal Solutions , where we provide leading technology high speed roll-up cold store doors to major supermarkets distribution centres. Sound Solutions , where we provide very high performance sliding and rolling soundproof doors to major TV and film production studios. As part of our site services team based in Brampton, Cumbria, you would work across a wide range of customer sites in both the UK and occasionally overseas. You would assist in the installation, servicing and repair of industrial doors. Significant training opportunities are available, both on and off the job as the role develops. This includes various CSCS Plant Operator skills, SMSTS, IPAF, PASMA etc. Already holding some of these qualifications would be beneficial but is not essential. The ideal candidate would be a time served Maintenance Engineer. Day to day instruction and technical support is provided by the Site Services office team. You would be provided with your own vehicle and all necessary PPE and specialist tools. Significant overtime is available at premium rates and generous overnight allowances are also provided. Salary depending on experience. Job Types: Full-time, Permanent Benefits: Company pension Flexitime Life insurance Private medical insurance Referral programme Experience: Mechanical engineering: 1 year (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Willingness to travel: 100% (required) Work Location: On the road
Feb 11, 2026
Full time
To provide a reactive repair, planned preventative maintenance, installation and commissioning capability for the full range of company products. SAFE-door Industries Ltd is a manufacturer of high performance door systems. We have two distinct markets: Thermal Solutions , where we provide leading technology high speed roll-up cold store doors to major supermarkets distribution centres. Sound Solutions , where we provide very high performance sliding and rolling soundproof doors to major TV and film production studios. As part of our site services team based in Brampton, Cumbria, you would work across a wide range of customer sites in both the UK and occasionally overseas. You would assist in the installation, servicing and repair of industrial doors. Significant training opportunities are available, both on and off the job as the role develops. This includes various CSCS Plant Operator skills, SMSTS, IPAF, PASMA etc. Already holding some of these qualifications would be beneficial but is not essential. The ideal candidate would be a time served Maintenance Engineer. Day to day instruction and technical support is provided by the Site Services office team. You would be provided with your own vehicle and all necessary PPE and specialist tools. Significant overtime is available at premium rates and generous overnight allowances are also provided. Salary depending on experience. Job Types: Full-time, Permanent Benefits: Company pension Flexitime Life insurance Private medical insurance Referral programme Experience: Mechanical engineering: 1 year (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Willingness to travel: 100% (required) Work Location: On the road
Position: Service Coordinator Location: Edenbridge, Kent Salary: 28,000 - 32,000 Service Coordinator - Job Overview Service Coordinator required for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago. They offer their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment throughout the UK. The Service Coordinator will be tasked with the following duties: Schedule PPM visits for the Engineering division Answer inbound calls from clients Raising and scheduling jobs Arranging engineers and subcontractors to attend works Raising purchase orders Service Coordinator - Salary & Benefits Basic Salary 28,000 - 32,000 DOE 09:00-17:00 Monday to Friday working hours 22 Days Holiday + Bank Holidays (Increases with time served) Profit share scheme applicable after 12 months' service Free parking Company events Service Coordinator - Job Requirements Live within a commutable distance of Edenbridge Previous Service Coordinator/PPM Coordinator experience Experience & Knowledge of Engineer booking software Computer literate & proficient in all MS packages Customer service focused Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Feb 11, 2026
Full time
Position: Service Coordinator Location: Edenbridge, Kent Salary: 28,000 - 32,000 Service Coordinator - Job Overview Service Coordinator required for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago. They offer their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment throughout the UK. The Service Coordinator will be tasked with the following duties: Schedule PPM visits for the Engineering division Answer inbound calls from clients Raising and scheduling jobs Arranging engineers and subcontractors to attend works Raising purchase orders Service Coordinator - Salary & Benefits Basic Salary 28,000 - 32,000 DOE 09:00-17:00 Monday to Friday working hours 22 Days Holiday + Bank Holidays (Increases with time served) Profit share scheme applicable after 12 months' service Free parking Company events Service Coordinator - Job Requirements Live within a commutable distance of Edenbridge Previous Service Coordinator/PPM Coordinator experience Experience & Knowledge of Engineer booking software Computer literate & proficient in all MS packages Customer service focused Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Customer Service Administrator Hybrid Location Hull (HU3), Hybrid. Working 2 days per week in office. Contract 12 Month FTC Working hours 35 hours per week, between 8am 6pm Monday to Friday. Salary - £24,506 per annum. Role Purpose The Customer Service Administrator is responsible for providing a friendly, timely, efficient and high quality first response triage service to all clients/stakeholders seeking support from our clients Legal Advisory Service department and/or legal teams. Responsibilities Answer incoming calls from clients in accordance with prevailing SLA s and KPI s, carrying out a preliminary assessment including onboarding new clients, verification checks, jurisdiction checks and determining the nature of call queries in order to direct calls efficiently to the appropriate advisor/specialist/team Manage and respond to all emails received into various shared inboxes overseen by the Triage Team in accordance with prevailing SLA s and KPI s, carrying out preliminary assessments including onboarding new clients, verification checks, jurisdiction checks and determining the nature of the emails received in order to direct them efficiently and in a timely manner to the appropriate advisor/specialist/team Use internal processes and systems effectively to set up new client matters and navigate ongoing /existing client matters. Carry out duties in a professional and respectful manner, complying with relevant professional standards and any requirement set by relevant regulating bodies that our client falls under. Maintain and develop the skills and attributes necessary to continuously provide a proper standard of service/high quality support internal and externally. Ensure work standards are maintained in line with our clients expected quality assurance standards in addition to their internal policies, procedures and systems. Skills & Experience - Experience of working in a busy, fast paced call centre/contact centre environment. Experience of working in a front facing customer care service environment Able to work to competing/multiple demands and deadlines Attention to detail necessary as well as accurate information gathering from clients over the phone Computer literacy Knowledge of Microsoft Office applications If this sounds like something you would be interested in, then please click APPLY NOW! Alternatively send your CV to (url removed) quoting CSAHULL.
Feb 11, 2026
Contractor
Customer Service Administrator Hybrid Location Hull (HU3), Hybrid. Working 2 days per week in office. Contract 12 Month FTC Working hours 35 hours per week, between 8am 6pm Monday to Friday. Salary - £24,506 per annum. Role Purpose The Customer Service Administrator is responsible for providing a friendly, timely, efficient and high quality first response triage service to all clients/stakeholders seeking support from our clients Legal Advisory Service department and/or legal teams. Responsibilities Answer incoming calls from clients in accordance with prevailing SLA s and KPI s, carrying out a preliminary assessment including onboarding new clients, verification checks, jurisdiction checks and determining the nature of call queries in order to direct calls efficiently to the appropriate advisor/specialist/team Manage and respond to all emails received into various shared inboxes overseen by the Triage Team in accordance with prevailing SLA s and KPI s, carrying out preliminary assessments including onboarding new clients, verification checks, jurisdiction checks and determining the nature of the emails received in order to direct them efficiently and in a timely manner to the appropriate advisor/specialist/team Use internal processes and systems effectively to set up new client matters and navigate ongoing /existing client matters. Carry out duties in a professional and respectful manner, complying with relevant professional standards and any requirement set by relevant regulating bodies that our client falls under. Maintain and develop the skills and attributes necessary to continuously provide a proper standard of service/high quality support internal and externally. Ensure work standards are maintained in line with our clients expected quality assurance standards in addition to their internal policies, procedures and systems. Skills & Experience - Experience of working in a busy, fast paced call centre/contact centre environment. Experience of working in a front facing customer care service environment Able to work to competing/multiple demands and deadlines Attention to detail necessary as well as accurate information gathering from clients over the phone Computer literacy Knowledge of Microsoft Office applications If this sounds like something you would be interested in, then please click APPLY NOW! Alternatively send your CV to (url removed) quoting CSAHULL.
Ernest Gordon Recruitment Limited
Camberley, Surrey
Operations / Scheduling Coordinator 30,000 - 33,000 + Bonus + Office based + Training + Progression + 33 days Holiday + Early Finish Friday + Company Benefits Camberley Are you from an Operations background looking to join a well established yet growing company who offer a good work life balance, stability and ongoing progression as they are establishing themselves as a market leader in their industry? This company are a specialist provider of end-to-end engineering services for the full project lifecycle of pumping stations from design, to installation and servicing. They have seen major growth and built a client base across numerous sectors, and due to this are looking to grow their friendly team. In this varied role, you will be responsible for the co-ordination of schedules for service engineers with customers, service engineers, internal resources, and suppliers, raising of purchase orders to expedite service and Installation work to the highest standards. This role would suit a Operations Coordinator local to Camberley with experience of scheduling looking to join a leading company offering ongoing training and progression. The Role: Coordinate schedules for service engineers Liaise with customers, operations team and senior leadership Support engineers with tasks such as booking Transport / Hotels Office based role, 8:30am-5pm Monday-Thursday, 8:30am-4pm Friday The Person: Operations / Engineering background Experience of scheduling related tasks Local to Camberley Operations Coordinator, Engineering, Scheduling, Service, Transport, Booking, Administration, Office, Market-leading, Water, Pumping, Permanent, Berkshire, Camberley, Aldershot, Farnborough Reference Number: BBBH23923 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Feb 11, 2026
Full time
Operations / Scheduling Coordinator 30,000 - 33,000 + Bonus + Office based + Training + Progression + 33 days Holiday + Early Finish Friday + Company Benefits Camberley Are you from an Operations background looking to join a well established yet growing company who offer a good work life balance, stability and ongoing progression as they are establishing themselves as a market leader in their industry? This company are a specialist provider of end-to-end engineering services for the full project lifecycle of pumping stations from design, to installation and servicing. They have seen major growth and built a client base across numerous sectors, and due to this are looking to grow their friendly team. In this varied role, you will be responsible for the co-ordination of schedules for service engineers with customers, service engineers, internal resources, and suppliers, raising of purchase orders to expedite service and Installation work to the highest standards. This role would suit a Operations Coordinator local to Camberley with experience of scheduling looking to join a leading company offering ongoing training and progression. The Role: Coordinate schedules for service engineers Liaise with customers, operations team and senior leadership Support engineers with tasks such as booking Transport / Hotels Office based role, 8:30am-5pm Monday-Thursday, 8:30am-4pm Friday The Person: Operations / Engineering background Experience of scheduling related tasks Local to Camberley Operations Coordinator, Engineering, Scheduling, Service, Transport, Booking, Administration, Office, Market-leading, Water, Pumping, Permanent, Berkshire, Camberley, Aldershot, Farnborough Reference Number: BBBH23923 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Drainage Assistant Leeds From £13 per hour Quest Waste Management is a leading UK provider of specialist waste, industrial cleaning, and drainage services delivering safe, efficient, and sustainable solutions to keep essential infrastructure running smoothly across the nation. Founded in 2011, Quest have rapidly grown into a trusted partner for both public and private sector clients. Our continued investment in people, technology, and innovation drives our success and underpins our reputation for quality, reliability, and environmental responsibility. With a skilled workforce and a modern fleet of advanced vehicles and equipment, we provide comprehensive end-to-end solutions, from hazardous waste removal and tank cleaning to drain maintenance and CCTV inspections. Operating from strategically located depots across the UK, Quest ensures responsive nationwide coverage 24 hours a day, 365 days a year. Our commitment to safety, sustainability, and service excellence makes Quest Waste Management the go-to choice for complete industrial and environmental support. Due to continued company growth, we are seeking to appoint a Drainage Assistant to join our Leeds Depot. Responsibilities: Operate a range of specialist drainage equipment safely and effectively. Adhere to all health, safety, and environmental policies and procedures at all times. Liaise professionally with customers regarding planned works, providing updates and addressing any queries. Support in identifying and resolving drainage issues such as blockages, defects, root ingress, and infiltration. Use high-pressure water jetting systems to clean and clear drains, sewers, and pipe networks. Assist with the removal and disposal of waste materials to maintain efficient flow in wastewater systems. Carry out routine checks and basic maintenance on vehicles and equipment to ensure operational readiness. Work alongside CCTV survey teams to inspect underground assets and assess their condition. Respond to emergency callouts, including flooding incidents and other urgent drainage problems. Complete work documentation, including job sheets, risk assessments, and method statements, with guidance and supervision. Requirements: Full UK driving licence (maximum of six penalty points). Valid CSCS card (or willingness to obtain). Keen interest in drainage, waste management, or related utilities sectors. Practical, hands-on attitude with the ability to work outdoors in all weather conditions. Strong teamwork and communication skills. Basic IT skills and a positive approach to learning new systems and processes. Licence/Certification: Driving Licence (required). CSCS Card (preferred). High Pressure Water Jetting Card (preferred). Confined Space Training (Medium or High) (preferred). We are an equal opportunities employer and welcomes applications from all qualified individuals, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to creating an inclusive workplace where everyone feels valued, respected, and able to thrive.
Feb 11, 2026
Full time
Drainage Assistant Leeds From £13 per hour Quest Waste Management is a leading UK provider of specialist waste, industrial cleaning, and drainage services delivering safe, efficient, and sustainable solutions to keep essential infrastructure running smoothly across the nation. Founded in 2011, Quest have rapidly grown into a trusted partner for both public and private sector clients. Our continued investment in people, technology, and innovation drives our success and underpins our reputation for quality, reliability, and environmental responsibility. With a skilled workforce and a modern fleet of advanced vehicles and equipment, we provide comprehensive end-to-end solutions, from hazardous waste removal and tank cleaning to drain maintenance and CCTV inspections. Operating from strategically located depots across the UK, Quest ensures responsive nationwide coverage 24 hours a day, 365 days a year. Our commitment to safety, sustainability, and service excellence makes Quest Waste Management the go-to choice for complete industrial and environmental support. Due to continued company growth, we are seeking to appoint a Drainage Assistant to join our Leeds Depot. Responsibilities: Operate a range of specialist drainage equipment safely and effectively. Adhere to all health, safety, and environmental policies and procedures at all times. Liaise professionally with customers regarding planned works, providing updates and addressing any queries. Support in identifying and resolving drainage issues such as blockages, defects, root ingress, and infiltration. Use high-pressure water jetting systems to clean and clear drains, sewers, and pipe networks. Assist with the removal and disposal of waste materials to maintain efficient flow in wastewater systems. Carry out routine checks and basic maintenance on vehicles and equipment to ensure operational readiness. Work alongside CCTV survey teams to inspect underground assets and assess their condition. Respond to emergency callouts, including flooding incidents and other urgent drainage problems. Complete work documentation, including job sheets, risk assessments, and method statements, with guidance and supervision. Requirements: Full UK driving licence (maximum of six penalty points). Valid CSCS card (or willingness to obtain). Keen interest in drainage, waste management, or related utilities sectors. Practical, hands-on attitude with the ability to work outdoors in all weather conditions. Strong teamwork and communication skills. Basic IT skills and a positive approach to learning new systems and processes. Licence/Certification: Driving Licence (required). CSCS Card (preferred). High Pressure Water Jetting Card (preferred). Confined Space Training (Medium or High) (preferred). We are an equal opportunities employer and welcomes applications from all qualified individuals, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to creating an inclusive workplace where everyone feels valued, respected, and able to thrive.
Service Advisor - Swindon Salary: Between 27-30,000 per annum plus a monthly bonus scheme/overtime providing on-target earnings around 35,000+ per annum. Hours: Monday to Friday 8:00am-6:00pm with an hour lunch break and 1 in 3 Saturdays 8:00am-1:00pm. Benefits: Enhanced annual leave, manufacturer-accredited training, staff purchase discounts on cars, servicing, parts, and labour, and fantastic long-term career development prospects with a family-run motor retail group and a multiple AM Award "Dealer Group of the Year" winner. Our client, a premium franchise-approved car dealership situated in the Swindon region, is currently looking to recruit a Service Advisor to join their busy Service Department. Reporting to the Aftersales Manager and working alongside two other Service Advisors and a workshop team, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, and also achieve the company objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. Do you need previous Service Advisor experience? In short, no! The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Very strong organisational and IT skills would be of high priority. Any experience with the Kerridge/Keyloop DMS system or with Onelink would be beneficial. Current or recent experience as a Service Advisor would be highly advantageous to our client; however is non-essential provided you come from a strong customer service/sales-oriented background and are interested in undertaking a new challenge in the motor trade, as full training would be provided. A full, clean UK driving license with minimal points is essential, though. For your hard work as a Service Advisor, our client is offering: Starting salary up to 27-30,000 per annum pending experience. Monthly performance-related bonus scheme and overtime providing on-target earnings of around 35,000+ per annum. 31 days annual holiday allowance (including the bank holidays) with your holiday allowance increasing over the length of service. Full in-house training/development provided. Contributory workplace pension scheme. Benefits platform with employee support programme. Discounted rates of vehicle parts and servicing. Fantastic long-term career development prospects with a family-run motor retail group and a multiple AM Award "Dealer Group of the Year" winner. Working hours from Monday to Friday, 8:00am-6:00pm with a 1-hour lunch break and 1 in 3 Saturday mornings, 8:00am-1:00pm. If you are interested in hearing more about this Service Advisor job in the Swindon area, please contact Hamish Lowrie at Perfect Placement Today. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Feb 11, 2026
Full time
Service Advisor - Swindon Salary: Between 27-30,000 per annum plus a monthly bonus scheme/overtime providing on-target earnings around 35,000+ per annum. Hours: Monday to Friday 8:00am-6:00pm with an hour lunch break and 1 in 3 Saturdays 8:00am-1:00pm. Benefits: Enhanced annual leave, manufacturer-accredited training, staff purchase discounts on cars, servicing, parts, and labour, and fantastic long-term career development prospects with a family-run motor retail group and a multiple AM Award "Dealer Group of the Year" winner. Our client, a premium franchise-approved car dealership situated in the Swindon region, is currently looking to recruit a Service Advisor to join their busy Service Department. Reporting to the Aftersales Manager and working alongside two other Service Advisors and a workshop team, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, and also achieve the company objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. Do you need previous Service Advisor experience? In short, no! The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Very strong organisational and IT skills would be of high priority. Any experience with the Kerridge/Keyloop DMS system or with Onelink would be beneficial. Current or recent experience as a Service Advisor would be highly advantageous to our client; however is non-essential provided you come from a strong customer service/sales-oriented background and are interested in undertaking a new challenge in the motor trade, as full training would be provided. A full, clean UK driving license with minimal points is essential, though. For your hard work as a Service Advisor, our client is offering: Starting salary up to 27-30,000 per annum pending experience. Monthly performance-related bonus scheme and overtime providing on-target earnings of around 35,000+ per annum. 31 days annual holiday allowance (including the bank holidays) with your holiday allowance increasing over the length of service. Full in-house training/development provided. Contributory workplace pension scheme. Benefits platform with employee support programme. Discounted rates of vehicle parts and servicing. Fantastic long-term career development prospects with a family-run motor retail group and a multiple AM Award "Dealer Group of the Year" winner. Working hours from Monday to Friday, 8:00am-6:00pm with a 1-hour lunch break and 1 in 3 Saturday mornings, 8:00am-1:00pm. If you are interested in hearing more about this Service Advisor job in the Swindon area, please contact Hamish Lowrie at Perfect Placement Today. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Software Engineering Manager page is loaded Software Engineering Managerlocations: London (51 Lime Street)time type: Full timeposted on: Posted Todayjob requisition id: RQ13192 Software Engineering Manager Location : London Contract Type : Permanent Work Pattern : Full Time and Hybrid (2/3 days a week in the office)MS Amlin is part of MS&AD, a global top 10 insurance group, comprising four distinct businesses: Global Reinsurance, Lloyds Franchise, Local Specialty Insurer, and Business Services. MS Amlin Business Services (MS ABS) supports the organisation through Sourcing and Supplier Management, Legal, HR, Facilities Management, IT, Risk Management, Compliance, and Finance. Our vision is to be a trusted partner and solution provider of choice.This role will be responsible for the design and delivery of the Software Engineering Services in support of the delivery of MS Amlin IT Products and Applications. The role takes accountability for setting the development standards, driving continuous improvements, ensuring standards are being followed, and collaborating with internal teams and service partner(s) to build capabilities required to enable the value delivered by IT Products to business customers of MS Amlin Business Services. About The Job What you'll spend your time doing: Define and execute the software engineering vision, roadmap, and standards aligned with MS Amlin's IT transformation goals. Lead and mentor a team of software engineers across application support and development, predominantly using Microsoft technologies. Foster a culture of innovation, collaboration, and continuous improvement. Collaborate with IT Business Partner and Product Owners to review and improve the SLDC lifecycle and route to live Define and implement Software Engineering guardrails and standards, facilitating input of other IT function heads including CTO, CISO, business aligned Heads of IT and Head of Infrastructure. Implement a framework with the IT Product Owners to assure that solutions and services provided to the business are of high quality, efficiently delivered, meet agreed business needs and satisfy the control requirements of a regulated business. Engaging with Service and IT Product Owners to align on service expectations and priorities - cooperating on action plans to respond to business feedback Build and manage relationships with suppliers of Software Engineering resources to provide a resourcing model that can flex as demand changes and allows specialist services to be acquired rapidly when needed. Produce and continuously improve operational metrics, KPIs and KRIs that give insight into application run and change services and drive efficiency and effectiveness of the function. Supporting ITIL processes - knowledge, incident, change and problem management Represent the software engineering function in governance forums and strategic planning sessions. You're going to enjoy this job if you also enjoy Working to develop others as part of community Monitoring the technology landscape to position emerging tech within a business context Working in a matrix environment to collaboratively deliver successful IT outcomes Can see through complex legacy constraints and focus on the future What we are looking for: Core Technical Skills: Expert level C# and .Net Core / .Net Framework Advanced Angular (TypeScript, HTML, CSS) Understanding of backend solutions and SQL server Experience with design patterns and microservices CI/CD pipelines and tooling (e.g. Azure DevOps, GitHub) Experience working cloud platforms (Azure preferred) Strong understanding of Agile and Waterfall delivery models Understanding of TDD, DevOps and modern testing practices You will also bring: Experience in building and leading Software Engineering functions in an internal and outsourcing model Confidence leading technical discussions and influencing stakeholders at all levels Experience in delivering enterprise scale, full stack applications The ability to translate complex business requirements into scalable technical solutions Strong sense of ownership and operating with quality first mindset Experience in modernising legacy technology platforms and maintaining engineering roadmap We are stronger together because of our common interests and rich differences. You may be the strength we didn't know we needed. Believe in yourself, and click apply today! Competitive Base Salary Performance Related Discretionary Bonus Holiday: 28 days core annual leave, and you can buy up to 5 days Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%) Private Medical: cover for yourself. Family members/dependants can be added Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits Life Assurance: 5x annualised base salary Bank Holidays: To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences. Each one of us is unique because of our backgrounds, what we have learned so far and how we express that. Establishing an inclusive attitude helps us, organisationally, to 'think outside the box' because it calls on that diverse range of ideas, perspectives and lived experiences. We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see. Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age. MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific.With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge.At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
Feb 11, 2026
Full time
Software Engineering Manager page is loaded Software Engineering Managerlocations: London (51 Lime Street)time type: Full timeposted on: Posted Todayjob requisition id: RQ13192 Software Engineering Manager Location : London Contract Type : Permanent Work Pattern : Full Time and Hybrid (2/3 days a week in the office)MS Amlin is part of MS&AD, a global top 10 insurance group, comprising four distinct businesses: Global Reinsurance, Lloyds Franchise, Local Specialty Insurer, and Business Services. MS Amlin Business Services (MS ABS) supports the organisation through Sourcing and Supplier Management, Legal, HR, Facilities Management, IT, Risk Management, Compliance, and Finance. Our vision is to be a trusted partner and solution provider of choice.This role will be responsible for the design and delivery of the Software Engineering Services in support of the delivery of MS Amlin IT Products and Applications. The role takes accountability for setting the development standards, driving continuous improvements, ensuring standards are being followed, and collaborating with internal teams and service partner(s) to build capabilities required to enable the value delivered by IT Products to business customers of MS Amlin Business Services. About The Job What you'll spend your time doing: Define and execute the software engineering vision, roadmap, and standards aligned with MS Amlin's IT transformation goals. Lead and mentor a team of software engineers across application support and development, predominantly using Microsoft technologies. Foster a culture of innovation, collaboration, and continuous improvement. Collaborate with IT Business Partner and Product Owners to review and improve the SLDC lifecycle and route to live Define and implement Software Engineering guardrails and standards, facilitating input of other IT function heads including CTO, CISO, business aligned Heads of IT and Head of Infrastructure. Implement a framework with the IT Product Owners to assure that solutions and services provided to the business are of high quality, efficiently delivered, meet agreed business needs and satisfy the control requirements of a regulated business. Engaging with Service and IT Product Owners to align on service expectations and priorities - cooperating on action plans to respond to business feedback Build and manage relationships with suppliers of Software Engineering resources to provide a resourcing model that can flex as demand changes and allows specialist services to be acquired rapidly when needed. Produce and continuously improve operational metrics, KPIs and KRIs that give insight into application run and change services and drive efficiency and effectiveness of the function. Supporting ITIL processes - knowledge, incident, change and problem management Represent the software engineering function in governance forums and strategic planning sessions. You're going to enjoy this job if you also enjoy Working to develop others as part of community Monitoring the technology landscape to position emerging tech within a business context Working in a matrix environment to collaboratively deliver successful IT outcomes Can see through complex legacy constraints and focus on the future What we are looking for: Core Technical Skills: Expert level C# and .Net Core / .Net Framework Advanced Angular (TypeScript, HTML, CSS) Understanding of backend solutions and SQL server Experience with design patterns and microservices CI/CD pipelines and tooling (e.g. Azure DevOps, GitHub) Experience working cloud platforms (Azure preferred) Strong understanding of Agile and Waterfall delivery models Understanding of TDD, DevOps and modern testing practices You will also bring: Experience in building and leading Software Engineering functions in an internal and outsourcing model Confidence leading technical discussions and influencing stakeholders at all levels Experience in delivering enterprise scale, full stack applications The ability to translate complex business requirements into scalable technical solutions Strong sense of ownership and operating with quality first mindset Experience in modernising legacy technology platforms and maintaining engineering roadmap We are stronger together because of our common interests and rich differences. You may be the strength we didn't know we needed. Believe in yourself, and click apply today! Competitive Base Salary Performance Related Discretionary Bonus Holiday: 28 days core annual leave, and you can buy up to 5 days Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%) Private Medical: cover for yourself. Family members/dependants can be added Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits Life Assurance: 5x annualised base salary Bank Holidays: To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences. Each one of us is unique because of our backgrounds, what we have learned so far and how we express that. Establishing an inclusive attitude helps us, organisationally, to 'think outside the box' because it calls on that diverse range of ideas, perspectives and lived experiences. We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see. Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age. MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific.With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge.At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
Multi Trade Operative x3 posts SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum in LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team: Community Works is Lambeth's in-house Direct Labour Organisation (DLO), responsible for delivering high quality communal repairs , estate based maintenance, and HIA remedial works across the borough. Our Multi-Trade team plays a vital role in keeping Lambeth's estates safe, well maintained and compliant, responding to a wide range of repair requests in communal areas and supporting vulnerable residents through minor adaptation and HIA related remedial tasks. We are seeking an experienced and motivated Multi-Trade Operative to join our Community Works team. This is an excellent opportunity for an internal candidate looking for progression, stability, and the chance to work within a high-performing operational service. The successful candidate will play a key role in delivering high quality repairs across Lambeth's housing stock, ensuring excellent customer service, strong first-time fix performance, and full compliance with health and safety standards. You will be joining a skilled, supportive, and customer focused operational team that works closely with Area Supervisors, Surveyors, Schedulers and other specialist trades. The team operates across both the North and South areas, with a strong focus on first-time fix performance, high-quality workmanship, and delivering repairs that meet the needs of residents and the service. Community Works is committed to increasing in-house delivery, improving resident satisfaction, and reducing reliance on contractors. As part of this team, you will contribute to essential estate-based repairs and remedial work, helping to maintain safe, compliant and well-managed estates. About the Role: As a Multi-Trade Operative within Community Works, you will deliver a wide range of communal repairs, estate-based maintenance and HIA remedial works across Lambeth's housing portfolio. You will be responsible for carrying out internal and external repairs to a high standard, ensuring safety, quality and customer satisfaction at all times. You must hold an NVQ Level 2 in either Carpentry or Plumbing, with an additional skill set in at least one other trade. You will use your technical expertise to diagnose issues, complete repairs efficiently and provide first-time fixes wherever possible. The role requires strong problem solving skills, professionalism and the ability to work independently across busy estates and communal environments. You will be expected to manage your workload effectively, maintain van stock levels, operate a PDA to receive and update job information, and liaise with residents, supervisors and customer services to keep repairs flowing smoothly. This is a hands on, operational role within a fast paced DLO, making a direct contribution to improving the condition of Lambeth's estates and the experience of our residents. To be considered for interview, your CV and supporting statement will clearly evidence: A strong customer-focused approach with professionalism, clear communication, and respect for residents. Accountability for delivering high-quality repairs and meeting service standards. Ability to work safely, follow procedures, and uphold health & safety requirements at all times. Flexibility, problem-solving ability, and willingness to support the wider team in achieving first-time fix targets. Skills, Experience & Technical Requirements: NVQ Level 2 qualification in Carpentry or Plumbing (essential). Proven experience delivering repairs in your core trade, plus at least one additional trade skill (e.g., plumbing, carpentry, drainage, groundwork, plastering, glazing, brickwork or decorating). Experience completing responsive repairs and remedial works both internally and externally. Ability to interpret work instructions, plan workload, and update schedules or planners. Experience using PDAs or handheld devices to receive and complete repair orders. Strong understanding of compliance, quality standards, and safe working practices. Excellent customer service skills, including liaising with residents and other stakeholders. Ability to work independently and take ownership of each repair from start to completion. Mandatory Requirements: Full UK driving licence - manual transmission (essential). Ability to drive and maintain a council van in line with Fleet and Community Works procedures. Contact Information: For an informal discussion about the role, please contact Omar Mcdermott at Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas Previous Applicants should not need to apply. Recruitment Timelines: How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Job Description and Person Specification Closing :59 pm on Sunday 01 March 2026. Please cleck here to view: Lambeth Staff Benefits At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here . We actively support applications from Lambeth Care Leavers.
Feb 11, 2026
Full time
Multi Trade Operative x3 posts SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum in LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team: Community Works is Lambeth's in-house Direct Labour Organisation (DLO), responsible for delivering high quality communal repairs , estate based maintenance, and HIA remedial works across the borough. Our Multi-Trade team plays a vital role in keeping Lambeth's estates safe, well maintained and compliant, responding to a wide range of repair requests in communal areas and supporting vulnerable residents through minor adaptation and HIA related remedial tasks. We are seeking an experienced and motivated Multi-Trade Operative to join our Community Works team. This is an excellent opportunity for an internal candidate looking for progression, stability, and the chance to work within a high-performing operational service. The successful candidate will play a key role in delivering high quality repairs across Lambeth's housing stock, ensuring excellent customer service, strong first-time fix performance, and full compliance with health and safety standards. You will be joining a skilled, supportive, and customer focused operational team that works closely with Area Supervisors, Surveyors, Schedulers and other specialist trades. The team operates across both the North and South areas, with a strong focus on first-time fix performance, high-quality workmanship, and delivering repairs that meet the needs of residents and the service. Community Works is committed to increasing in-house delivery, improving resident satisfaction, and reducing reliance on contractors. As part of this team, you will contribute to essential estate-based repairs and remedial work, helping to maintain safe, compliant and well-managed estates. About the Role: As a Multi-Trade Operative within Community Works, you will deliver a wide range of communal repairs, estate-based maintenance and HIA remedial works across Lambeth's housing portfolio. You will be responsible for carrying out internal and external repairs to a high standard, ensuring safety, quality and customer satisfaction at all times. You must hold an NVQ Level 2 in either Carpentry or Plumbing, with an additional skill set in at least one other trade. You will use your technical expertise to diagnose issues, complete repairs efficiently and provide first-time fixes wherever possible. The role requires strong problem solving skills, professionalism and the ability to work independently across busy estates and communal environments. You will be expected to manage your workload effectively, maintain van stock levels, operate a PDA to receive and update job information, and liaise with residents, supervisors and customer services to keep repairs flowing smoothly. This is a hands on, operational role within a fast paced DLO, making a direct contribution to improving the condition of Lambeth's estates and the experience of our residents. To be considered for interview, your CV and supporting statement will clearly evidence: A strong customer-focused approach with professionalism, clear communication, and respect for residents. Accountability for delivering high-quality repairs and meeting service standards. Ability to work safely, follow procedures, and uphold health & safety requirements at all times. Flexibility, problem-solving ability, and willingness to support the wider team in achieving first-time fix targets. Skills, Experience & Technical Requirements: NVQ Level 2 qualification in Carpentry or Plumbing (essential). Proven experience delivering repairs in your core trade, plus at least one additional trade skill (e.g., plumbing, carpentry, drainage, groundwork, plastering, glazing, brickwork or decorating). Experience completing responsive repairs and remedial works both internally and externally. Ability to interpret work instructions, plan workload, and update schedules or planners. Experience using PDAs or handheld devices to receive and complete repair orders. Strong understanding of compliance, quality standards, and safe working practices. Excellent customer service skills, including liaising with residents and other stakeholders. Ability to work independently and take ownership of each repair from start to completion. Mandatory Requirements: Full UK driving licence - manual transmission (essential). Ability to drive and maintain a council van in line with Fleet and Community Works procedures. Contact Information: For an informal discussion about the role, please contact Omar Mcdermott at Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas Previous Applicants should not need to apply. Recruitment Timelines: How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Job Description and Person Specification Closing :59 pm on Sunday 01 March 2026. Please cleck here to view: Lambeth Staff Benefits At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here . We actively support applications from Lambeth Care Leavers.
BMS Service Engineer Wales We are seeking an experienced and motivated BMS Service Engineer to join my client, a leading specialist within Building Management Systems. The successful candidate will be delivering high-quality service, maintenance, and support to a range of clients across the built environment. This role involves working closely with both end customers and facilities management partners to ensure their Building Management Systems (BMS) are operating effectively and efficiently. Key Responsibilities: Provide clear, detailed reports and recommendations following all site visits. Build and sustain strong relationships with clients, identifying opportunities for additional support and services. Deliver small projects and remedial works, including quoting and completion. Support colleagues and participate in the engineer call-out rota. Ensure compliance with health, safety, and company procedures, including IMS standards (ISO 9001, ISO 45001, ISO 14001). About You: Previous experience working with BMS (Trend, Siemens, Schneider, or equivalent systems). Strong technical problem-solving skills and a proactive approach to maintenance and improvements. Excellent communication and client relationship-building abilities. Ability to work independently and as part of a wider engineering team. Must have right to work in the UK. The Package: Competitive Salary Hybrid/ Electric Company Vehicle Ongoing training and development opportunities. Performance Bonus New Benefits Portal A supportive team environment with scope to grow your career in the BEMS sector.
Feb 11, 2026
Full time
BMS Service Engineer Wales We are seeking an experienced and motivated BMS Service Engineer to join my client, a leading specialist within Building Management Systems. The successful candidate will be delivering high-quality service, maintenance, and support to a range of clients across the built environment. This role involves working closely with both end customers and facilities management partners to ensure their Building Management Systems (BMS) are operating effectively and efficiently. Key Responsibilities: Provide clear, detailed reports and recommendations following all site visits. Build and sustain strong relationships with clients, identifying opportunities for additional support and services. Deliver small projects and remedial works, including quoting and completion. Support colleagues and participate in the engineer call-out rota. Ensure compliance with health, safety, and company procedures, including IMS standards (ISO 9001, ISO 45001, ISO 14001). About You: Previous experience working with BMS (Trend, Siemens, Schneider, or equivalent systems). Strong technical problem-solving skills and a proactive approach to maintenance and improvements. Excellent communication and client relationship-building abilities. Ability to work independently and as part of a wider engineering team. Must have right to work in the UK. The Package: Competitive Salary Hybrid/ Electric Company Vehicle Ongoing training and development opportunities. Performance Bonus New Benefits Portal A supportive team environment with scope to grow your career in the BEMS sector.
Join us at Barclays as a Technical Delivery Manager, where you'll play a pivotal role in driving the successful delivery of complex software initiatives across multiple teams. You'll work at the intersection of technology and business, enabling high-performing teams and ensuring value is delivered in a fast-paced, agile environment. What you'll be doing Managing the end-to-end delivery of software development across multiple teams using agile methodologies Championing agile practices and principles, embedding them into day-to-day delivery Acting as a bridge between business and technology, translating requirements and outcomes clearly for a wide range of stakeholders Proactively identifying and resolving delivery challenges, unblocking teams and maintaining momentum Building strong relationships with stakeholders at all levels to ensure alignment, transparency, and successful outcomes Key skills Proven experience managing the delivery of software development across multiple teams using agile methodologies Deep understanding and hands on experience of agile practices and principles Strong stakeholder management skills, with the ability to translate effectively between business and technical audiences Desirable Experience working within a SAFe (Scaled Agile Framework) environment Strong problem solving abilities, with experience coaching and guiding teams through delivery challenges Experience building and nurturing a psychologically safe culture, particularly through agile transformation This role is based in Knutsford You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills Purpose of the role To manage the efficient delivery of large scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget and quality requirements. Accountabilities Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand ups, demos, retrospectives and the execution of sprints. Collaboration with customers and business teams to manage and implement customer trails to support the proposal of technically feasible solutions, and effort and timeline expectations. Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high quality products and features through the software project lifecycle aligned to the banks objectives, regulation and security policies. Identification, assessment, and mitigation of risks associated with technical projects to prepare the bank for potential challenges. Management of change requests and communication with stakeholders throughout the project lifecycle. Management of vendor relations involved in technical projects to ensure they deliver according to agreed terms. Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improving deliver outcomes and to foster a culture of continuous learning, technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 11, 2026
Full time
Join us at Barclays as a Technical Delivery Manager, where you'll play a pivotal role in driving the successful delivery of complex software initiatives across multiple teams. You'll work at the intersection of technology and business, enabling high-performing teams and ensuring value is delivered in a fast-paced, agile environment. What you'll be doing Managing the end-to-end delivery of software development across multiple teams using agile methodologies Championing agile practices and principles, embedding them into day-to-day delivery Acting as a bridge between business and technology, translating requirements and outcomes clearly for a wide range of stakeholders Proactively identifying and resolving delivery challenges, unblocking teams and maintaining momentum Building strong relationships with stakeholders at all levels to ensure alignment, transparency, and successful outcomes Key skills Proven experience managing the delivery of software development across multiple teams using agile methodologies Deep understanding and hands on experience of agile practices and principles Strong stakeholder management skills, with the ability to translate effectively between business and technical audiences Desirable Experience working within a SAFe (Scaled Agile Framework) environment Strong problem solving abilities, with experience coaching and guiding teams through delivery challenges Experience building and nurturing a psychologically safe culture, particularly through agile transformation This role is based in Knutsford You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills Purpose of the role To manage the efficient delivery of large scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget and quality requirements. Accountabilities Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand ups, demos, retrospectives and the execution of sprints. Collaboration with customers and business teams to manage and implement customer trails to support the proposal of technically feasible solutions, and effort and timeline expectations. Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high quality products and features through the software project lifecycle aligned to the banks objectives, regulation and security policies. Identification, assessment, and mitigation of risks associated with technical projects to prepare the bank for potential challenges. Management of change requests and communication with stakeholders throughout the project lifecycle. Management of vendor relations involved in technical projects to ensure they deliver according to agreed terms. Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improving deliver outcomes and to foster a culture of continuous learning, technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
the role. Temporary for 2 - 3 months and possibly beyond this is a great opportunity for an experienced administrator to join a busy and professional team to assist during a busy period. We are looking for a motivated team player, who likes to get involved and support colleagues during busy periods who can take ownership and deliver quality administration support to the wider sales function Day to day you will be responsible for:- Processing sales and purchase orders Preparing and checking customer invoices Being proactive in managing relationships with contractors, suppliers and external sales personnel Database administration Control inter-department comms relating to projects Problem solving and flagging any delivery issues that may affect projects or workflow etc. General administration as required and input into team meetings to share ideas why you should apply. A rare chance to join a professional, friendly and collaborative workspace, joining in a busy and experienced team where you will make an impact immediately. The environment here is amazing, a great firm and experience to have on your CV. The hours are Monday to Friday 9am 5pm. what were looking for. If you have working in a similar role in a busy sales department, then that would be ideal! We definitely need solid admin experience, excellent accuracy and attention to detail along with developed communication skills. You need to be proactive, a team player, and give your voice and new ideas, be a real part of the team every day. At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format. Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple - To create positive relationships with all our clients and job seekers. To be known for honesty, being upfront and thoughtful to those hiring and those looking for a new job. INDH
Feb 11, 2026
Seasonal
the role. Temporary for 2 - 3 months and possibly beyond this is a great opportunity for an experienced administrator to join a busy and professional team to assist during a busy period. We are looking for a motivated team player, who likes to get involved and support colleagues during busy periods who can take ownership and deliver quality administration support to the wider sales function Day to day you will be responsible for:- Processing sales and purchase orders Preparing and checking customer invoices Being proactive in managing relationships with contractors, suppliers and external sales personnel Database administration Control inter-department comms relating to projects Problem solving and flagging any delivery issues that may affect projects or workflow etc. General administration as required and input into team meetings to share ideas why you should apply. A rare chance to join a professional, friendly and collaborative workspace, joining in a busy and experienced team where you will make an impact immediately. The environment here is amazing, a great firm and experience to have on your CV. The hours are Monday to Friday 9am 5pm. what were looking for. If you have working in a similar role in a busy sales department, then that would be ideal! We definitely need solid admin experience, excellent accuracy and attention to detail along with developed communication skills. You need to be proactive, a team player, and give your voice and new ideas, be a real part of the team every day. At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format. Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple - To create positive relationships with all our clients and job seekers. To be known for honesty, being upfront and thoughtful to those hiring and those looking for a new job. INDH
Job Description for the Recruitment Consultant The Recruitment Consultant will manage the recruitment process from the interview to offer stage and beyond. That includes sourcing and interviewing candidates, negotiating salary packages and presenting suitable candidates to clients. Using your industry knowledge and network, you will identify and develop new client/business relationships leading to commercial opportunities for you and the wider team. We primarily work with international clients within the US, working with high energy people and establishing long term connections. We prioritise winning retained recruitment campaigns and exclusive clients with a focus on senior appointments within Consumer-Packaged-Goods (CPG). What s on offer for the Recruitment Consultant? Basic Salary £30,240 - £40,000, depending on experience Up to 30% Bi-Monthly bonus, subject to performance Extensive rewards and incentives 22 days of holiday plus birthday off, and holidays rising with service Comprehensive and ongoing training in all aspects of the job Average Fee return of $30-40k per placement with high bonus earning potential Key Responsibilities Maintaining existing client relationships and adapting to the requirements of your respective industry and/or sector Identifying and developing client/business relationships Advising on and selling the most appropriate solution for attracting candidates and maintaining a candidate database Assessing and responding to the needs of each particular client or assignment Sourcing suitable candidates and briefing them on the opportunities offered by the client Managing the process through the interview to offer stage and beyond Negotiating pay and salary rates and finalising arrangements between client and candidate Offering CV, interview and general career advice Networking to build business information that can be converted into commercial opportunities The ideal candidate At ADR, we look to nurture individuals who share our drive and passion. We will consider any experience and any background, however, any potential recruitment consultant must possess: A strong and proven track record in exceeding targets within challenging environments Excellent customer service and relationship building skills Excellent time management and organisational skills Strong commercial business acumen A passionate desire to succeed and build a successful career A winning mentality Objection handling skills Persistence and tenacity ADR Specialists Ltd are an equal opportunity employer and operate as an Employment Business and Recruitment Agency.
Feb 11, 2026
Full time
Job Description for the Recruitment Consultant The Recruitment Consultant will manage the recruitment process from the interview to offer stage and beyond. That includes sourcing and interviewing candidates, negotiating salary packages and presenting suitable candidates to clients. Using your industry knowledge and network, you will identify and develop new client/business relationships leading to commercial opportunities for you and the wider team. We primarily work with international clients within the US, working with high energy people and establishing long term connections. We prioritise winning retained recruitment campaigns and exclusive clients with a focus on senior appointments within Consumer-Packaged-Goods (CPG). What s on offer for the Recruitment Consultant? Basic Salary £30,240 - £40,000, depending on experience Up to 30% Bi-Monthly bonus, subject to performance Extensive rewards and incentives 22 days of holiday plus birthday off, and holidays rising with service Comprehensive and ongoing training in all aspects of the job Average Fee return of $30-40k per placement with high bonus earning potential Key Responsibilities Maintaining existing client relationships and adapting to the requirements of your respective industry and/or sector Identifying and developing client/business relationships Advising on and selling the most appropriate solution for attracting candidates and maintaining a candidate database Assessing and responding to the needs of each particular client or assignment Sourcing suitable candidates and briefing them on the opportunities offered by the client Managing the process through the interview to offer stage and beyond Negotiating pay and salary rates and finalising arrangements between client and candidate Offering CV, interview and general career advice Networking to build business information that can be converted into commercial opportunities The ideal candidate At ADR, we look to nurture individuals who share our drive and passion. We will consider any experience and any background, however, any potential recruitment consultant must possess: A strong and proven track record in exceeding targets within challenging environments Excellent customer service and relationship building skills Excellent time management and organisational skills Strong commercial business acumen A passionate desire to succeed and build a successful career A winning mentality Objection handling skills Persistence and tenacity ADR Specialists Ltd are an equal opportunity employer and operate as an Employment Business and Recruitment Agency.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Employability Services in Merton. Sounds great, what will I be doing? You will support a caseload of 20 - 25 clients to find competitive and sustained employment. Around 20% of referrals will be to assist clients to remain in work if struggling, or return to work, if off sick. Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring experience delivering or managing employment services, ideally within mental health or primary care settings, alongside IPS training or a willingness to complete it. You will have proven experience managing teams, including supervision, coaching, mentoring, and performance management, with a strong track record of achieving service targets and quality standards. With excellent stakeholder engagement and partnership-building skills, you will be confident improving systems and processes to enhance service delivery. You will demonstrate strong IT capability across Microsoft Office and database systems, alongside excellent written and verbal communication skills, with confidence presenting to a range of stakeholders. A person-centred approach, strong customer service ethos, and a solid understanding of employment and mental health barriers are essential, along with knowledge of safeguarding, equality and diversity, data protection, health and safety, the Equality Act 2010, employment law, and a commitment to continuous professional development. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Feb 11, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Employability Services in Merton. Sounds great, what will I be doing? You will support a caseload of 20 - 25 clients to find competitive and sustained employment. Around 20% of referrals will be to assist clients to remain in work if struggling, or return to work, if off sick. Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring experience delivering or managing employment services, ideally within mental health or primary care settings, alongside IPS training or a willingness to complete it. You will have proven experience managing teams, including supervision, coaching, mentoring, and performance management, with a strong track record of achieving service targets and quality standards. With excellent stakeholder engagement and partnership-building skills, you will be confident improving systems and processes to enhance service delivery. You will demonstrate strong IT capability across Microsoft Office and database systems, alongside excellent written and verbal communication skills, with confidence presenting to a range of stakeholders. A person-centred approach, strong customer service ethos, and a solid understanding of employment and mental health barriers are essential, along with knowledge of safeguarding, equality and diversity, data protection, health and safety, the Equality Act 2010, employment law, and a commitment to continuous professional development. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Customer Experience Manager FCDO Services Apply before 11:55 pm on Wednesday 11th March 2026 Reference number : 447272 Salary : £46,224 Plus location allowance of £1,750 Contract type : Full-time - Permanent Location : Hanslope, South East England, MK19 7BH Job summary At FCDO Services, we protect the UK's interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more. Job description Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Balancing quality and value is a real skill, and it's one shared by our Commercial team, who make sure we meet the needs of government customers. They're the specialists who shape services with expert insights, win work through expert bid management, and help us reach new customers each day. Now, you've got the opportunity to join them. Understanding customer needs. Winning exciting bids. Knowing the impact of your work. It all matters. Your research, powerful improvements to our services As Customer Experience Manager, it will be your strategic and tactical insights and recommendations that result in improvements in customer service, satisfaction and the overall efficiency of our services. To achieve this, you'll lead a team of Insight Managers to conduct customer interviews, surveys, desk research and gather delivery data, compiling and analysing the results. Encourage the team to use the best research processes for gathering information, whether it's through qualitative, quantitative, informal or formal methods. Take the lead, see your actions ripple across the organisation As Customer Experience Manager, you'll co-own quarterly business-wide insights forums and a State of the Nation twice yearly report with the Strategy Manager. You'll look across the public and private sector for more inspired ways of working. Across the organisation, you'll manage customer service and measure customer experience. Part of this will involve working with managers to develop customer objectives and action plans, such as helping delivery managers to establish measurable KPIs. What you'll bring to the role You have recent, relevant experience at managing an insights or customer experience function within a delivery organisation. This is backed by a track record of using customer data and reporting to deepen insights, and ultimately, to drive decisions, actions and areas for improvement. You've turned to multiple sources, used a range of tools and dashboards, to collect data effectively. You've managed a team to deliver an effective, efficient insights service for varied stakeholder audiences (up to C-suite/DG level). Plus, you've led on organisational improvement through training, feedback, surveys and developing KPIs. Building stakeholder relationships will be key. You've successfully influenced and collaborated with diverse stakeholders, securing understanding and buy-in, even when there's initial resistance. This is complemented by excellent written and verbal communication skills, with an ability to translate, summarise and present complex information and arguments in an accurate, concise and engaging way. Highly organised and detail oriented, you're always aware of the deadline and committed to driving results. Even when pressure mounts, you're able to remain calm and positive. Plus, you combine innovative thinking with problem solving and logic. You're comfortable analysing and assessing quantitative and qualitative data. It would desirable if you're familiar with complaint management and metrics. Experience of private sector best practice processes and methodologies, particularly in lean working, root cause resolution would be good too. We'd like to see a degree or level 6 qualification in Marketing or Business and CIM member. You may also have experience in copywriting professional, technical, or corporate documents. An understanding of any of the following would be beneficial: the requirements of public sector work, the international and domestic economic and geopolitical environment, and the function of FCDO Services. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation.
Feb 11, 2026
Full time
Customer Experience Manager FCDO Services Apply before 11:55 pm on Wednesday 11th March 2026 Reference number : 447272 Salary : £46,224 Plus location allowance of £1,750 Contract type : Full-time - Permanent Location : Hanslope, South East England, MK19 7BH Job summary At FCDO Services, we protect the UK's interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more. Job description Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Balancing quality and value is a real skill, and it's one shared by our Commercial team, who make sure we meet the needs of government customers. They're the specialists who shape services with expert insights, win work through expert bid management, and help us reach new customers each day. Now, you've got the opportunity to join them. Understanding customer needs. Winning exciting bids. Knowing the impact of your work. It all matters. Your research, powerful improvements to our services As Customer Experience Manager, it will be your strategic and tactical insights and recommendations that result in improvements in customer service, satisfaction and the overall efficiency of our services. To achieve this, you'll lead a team of Insight Managers to conduct customer interviews, surveys, desk research and gather delivery data, compiling and analysing the results. Encourage the team to use the best research processes for gathering information, whether it's through qualitative, quantitative, informal or formal methods. Take the lead, see your actions ripple across the organisation As Customer Experience Manager, you'll co-own quarterly business-wide insights forums and a State of the Nation twice yearly report with the Strategy Manager. You'll look across the public and private sector for more inspired ways of working. Across the organisation, you'll manage customer service and measure customer experience. Part of this will involve working with managers to develop customer objectives and action plans, such as helping delivery managers to establish measurable KPIs. What you'll bring to the role You have recent, relevant experience at managing an insights or customer experience function within a delivery organisation. This is backed by a track record of using customer data and reporting to deepen insights, and ultimately, to drive decisions, actions and areas for improvement. You've turned to multiple sources, used a range of tools and dashboards, to collect data effectively. You've managed a team to deliver an effective, efficient insights service for varied stakeholder audiences (up to C-suite/DG level). Plus, you've led on organisational improvement through training, feedback, surveys and developing KPIs. Building stakeholder relationships will be key. You've successfully influenced and collaborated with diverse stakeholders, securing understanding and buy-in, even when there's initial resistance. This is complemented by excellent written and verbal communication skills, with an ability to translate, summarise and present complex information and arguments in an accurate, concise and engaging way. Highly organised and detail oriented, you're always aware of the deadline and committed to driving results. Even when pressure mounts, you're able to remain calm and positive. Plus, you combine innovative thinking with problem solving and logic. You're comfortable analysing and assessing quantitative and qualitative data. It would desirable if you're familiar with complaint management and metrics. Experience of private sector best practice processes and methodologies, particularly in lean working, root cause resolution would be good too. We'd like to see a degree or level 6 qualification in Marketing or Business and CIM member. You may also have experience in copywriting professional, technical, or corporate documents. An understanding of any of the following would be beneficial: the requirements of public sector work, the international and domestic economic and geopolitical environment, and the function of FCDO Services. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation.
Building Surveyor (Damp, Mould & Disrepair) Location: Remote Salary: £45,000 per annum Vacancy Type: 6 month FTC Expiry date: 25 February, 2026 At the organisation, they have the perfect opportunity to join their specialist Damp and Mould team on an initial 6 month FTC. Reporting into the Service Manager, you will be responsible for resolving cases of damp, mould and disrepair. This will involve carrying out inspections, virtually and in person, to diagnose the cause of damp, mould and disrepairs, ordering works, tracking cases to completion and working with colleagues across Homes and their Partnering Contractors where you require specialist input. In addition, you will be responsible for tracking HHSRS actions to make sure their homes are safe. The ideal candidate will Be educated to minimum HNC level or equivalent professional experience/qualification in construction, housing, management or property. Have knowledge and experience in building pathology and be able to diagnose cause of damp and mould. Have proven experience of delivering a maintenance service Have good understanding of Decent Homes requirements. Have good written/ verbal communication skills. Have knowledge of building components, diagnosis of building defects, building/contract law, building regulations, housing law. Have strong attention to detail and understands the importance of recording all relevant information. The role will be home based but there will be an expectation to travel to locations and attend national meetings as required. Whilst they are not precious with location, candidates located in Bristol / Gloucester are highly desirable. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Feb 11, 2026
Full time
Building Surveyor (Damp, Mould & Disrepair) Location: Remote Salary: £45,000 per annum Vacancy Type: 6 month FTC Expiry date: 25 February, 2026 At the organisation, they have the perfect opportunity to join their specialist Damp and Mould team on an initial 6 month FTC. Reporting into the Service Manager, you will be responsible for resolving cases of damp, mould and disrepair. This will involve carrying out inspections, virtually and in person, to diagnose the cause of damp, mould and disrepairs, ordering works, tracking cases to completion and working with colleagues across Homes and their Partnering Contractors where you require specialist input. In addition, you will be responsible for tracking HHSRS actions to make sure their homes are safe. The ideal candidate will Be educated to minimum HNC level or equivalent professional experience/qualification in construction, housing, management or property. Have knowledge and experience in building pathology and be able to diagnose cause of damp and mould. Have proven experience of delivering a maintenance service Have good understanding of Decent Homes requirements. Have good written/ verbal communication skills. Have knowledge of building components, diagnosis of building defects, building/contract law, building regulations, housing law. Have strong attention to detail and understands the importance of recording all relevant information. The role will be home based but there will be an expectation to travel to locations and attend national meetings as required. Whilst they are not precious with location, candidates located in Bristol / Gloucester are highly desirable. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Reports to: Project Delivery Lead Location: London - Heathrow Vanderlande is a market-leading global partner for future proof logistic process automation in the Airports and Distribution sectors. Our extensive portfolio of integrated solutions - innovative systems, intelligent software and life-cycle services - results in the realisation of fast, reliable and efficient automation technology. We focus on the optimisation of our customers' business processes and competitiveness. Through close cooperation, we strive to improve our customers' operations and the expansion of their logistical capabilities. Owned by Toyota, we are a Dutch multi-national, headquartered in Veghel, the Netherlands and with offices globally. Addressing a growing market demand and increasing project complexity, our Project Execution department is expanding its Construction Design Management capability to support project delivery, from inception to handover. Our projects deliver automated logistic process automation systems, integrated within new or existing facilities, where we manage the construction design and delivery. Whether integrated as a specialist sub-contractor with wider construction teams, or employed directly as a the project main-contractor, teams are required to manage key areas of mechanical engineering and construction design, or the full scope of project design. We are currently recruiting Design and Construction oriented graduates recently graduated or expecting to graduate in 2026 to work within our Project Execution team based at our offices near to London Heathrow Airport. Our Graduates will gain exposure to the entire lifecycle of project delivery with the opportunity to join a wide range of projects across the Airports sector. We're looking for individuals who are flexible, driven and not afraid to continue their learning experience; whilst keen to bring value to our customers and our business. In return, this programme will fast track you in your Construction Design and Project Management career, with a drive towards chartered status with one of the professional institutions. Opportunities exist across a vast (and growing) project portfolio, where you'll get involved in all aspects of project delivery; from supporting in the sales phase to construction design management and onto installation, commissioning, integration and transition to the customer's operations and maintenance teams. This will entail working closely as a multi-disciplinary team of engineers, project managers, planners and construction specialists to deliver excellence for our customers. Throughout the graduate programme you will be supported by a dedicated mentor to build your professional development plan and pathway to professional accreditation, as well as on-going support with the hands on technical elements and help to develop your network. There will also be your cohort of graduates to call on to share experiences and develop together. Role Responsibilities You will gain exposure to a wide range of projects that could include: Support the project management, sales and commercial teams, across all design management contributions; Support design consultants competence assessment, scope development and appointment; Collaborate with architects, engineers, contractors, and internal teams to coordinate design requirements; Maintain project documentation, track design development, meeting minutes, and other relevant design records; Support reviews of existing project information packs and support clients and project teams in the identification of information and scope gaps. Assist in chairing design meetings, take minutes, and report on design progress; Identify and elevate design risks; assisting with value engineering reviews; Attend site surveys, investigations and support design and works planning; Support design deliverables production, design coordination, design comments exchange, and workflow status reviews; Support production of design management deliverables (design review trackers, risk registers, design responsibility matrix, building control trackers, etc.); Help manage design processes, ensuring drawings and specifications are ready and accessible to relevant teams; Support construction teams, asset management and information management teams; Support Planning Application processes; Attend and contribute to Build Control Authority liaison meetings, and support designers in this collaborative process; Attend and contribute to Technical Surgery consultation meetings, and support designers and contractors in this collaborative process; Attend and contribute to Client and end user meetings, and support designers and contractors in this collaborative process; Support Health & Safety, Compliance with project requirements and Building Regulations and Standards. Role Qualification and Skills Degree with classification of 2:1 or higher in Architecture, Architectural Technology, Design Management, Construction Management, Civil Engineering, Mechanical and Electrical Engineering or equivalent; Strong understanding of technical drawings and construction principles; A logical thinker, curious & diligent; Enjoys working as part of a team at the project level, UK-wide and globally; Is self-aware, recognises the value of life long learning; Shows openness and honesty; Familiarity with CAD/BIM tools is an advantage. Please note that UK and Ireland travel will be necessary along with a valid UK driving license. Some occasional overseas travel will be required What we offer Performance related pay Opportunity to develop and progress within Vanderlande 288 Hours Holiday Aviva Medical Cover & Pension YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers Achievers - A social recognition platform that also offers a free reward each month and discounts on everyday shopping and activities A challenging work environment with lots of opportunities for career progression Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.
Feb 11, 2026
Full time
Reports to: Project Delivery Lead Location: London - Heathrow Vanderlande is a market-leading global partner for future proof logistic process automation in the Airports and Distribution sectors. Our extensive portfolio of integrated solutions - innovative systems, intelligent software and life-cycle services - results in the realisation of fast, reliable and efficient automation technology. We focus on the optimisation of our customers' business processes and competitiveness. Through close cooperation, we strive to improve our customers' operations and the expansion of their logistical capabilities. Owned by Toyota, we are a Dutch multi-national, headquartered in Veghel, the Netherlands and with offices globally. Addressing a growing market demand and increasing project complexity, our Project Execution department is expanding its Construction Design Management capability to support project delivery, from inception to handover. Our projects deliver automated logistic process automation systems, integrated within new or existing facilities, where we manage the construction design and delivery. Whether integrated as a specialist sub-contractor with wider construction teams, or employed directly as a the project main-contractor, teams are required to manage key areas of mechanical engineering and construction design, or the full scope of project design. We are currently recruiting Design and Construction oriented graduates recently graduated or expecting to graduate in 2026 to work within our Project Execution team based at our offices near to London Heathrow Airport. Our Graduates will gain exposure to the entire lifecycle of project delivery with the opportunity to join a wide range of projects across the Airports sector. We're looking for individuals who are flexible, driven and not afraid to continue their learning experience; whilst keen to bring value to our customers and our business. In return, this programme will fast track you in your Construction Design and Project Management career, with a drive towards chartered status with one of the professional institutions. Opportunities exist across a vast (and growing) project portfolio, where you'll get involved in all aspects of project delivery; from supporting in the sales phase to construction design management and onto installation, commissioning, integration and transition to the customer's operations and maintenance teams. This will entail working closely as a multi-disciplinary team of engineers, project managers, planners and construction specialists to deliver excellence for our customers. Throughout the graduate programme you will be supported by a dedicated mentor to build your professional development plan and pathway to professional accreditation, as well as on-going support with the hands on technical elements and help to develop your network. There will also be your cohort of graduates to call on to share experiences and develop together. Role Responsibilities You will gain exposure to a wide range of projects that could include: Support the project management, sales and commercial teams, across all design management contributions; Support design consultants competence assessment, scope development and appointment; Collaborate with architects, engineers, contractors, and internal teams to coordinate design requirements; Maintain project documentation, track design development, meeting minutes, and other relevant design records; Support reviews of existing project information packs and support clients and project teams in the identification of information and scope gaps. Assist in chairing design meetings, take minutes, and report on design progress; Identify and elevate design risks; assisting with value engineering reviews; Attend site surveys, investigations and support design and works planning; Support design deliverables production, design coordination, design comments exchange, and workflow status reviews; Support production of design management deliverables (design review trackers, risk registers, design responsibility matrix, building control trackers, etc.); Help manage design processes, ensuring drawings and specifications are ready and accessible to relevant teams; Support construction teams, asset management and information management teams; Support Planning Application processes; Attend and contribute to Build Control Authority liaison meetings, and support designers in this collaborative process; Attend and contribute to Technical Surgery consultation meetings, and support designers and contractors in this collaborative process; Attend and contribute to Client and end user meetings, and support designers and contractors in this collaborative process; Support Health & Safety, Compliance with project requirements and Building Regulations and Standards. Role Qualification and Skills Degree with classification of 2:1 or higher in Architecture, Architectural Technology, Design Management, Construction Management, Civil Engineering, Mechanical and Electrical Engineering or equivalent; Strong understanding of technical drawings and construction principles; A logical thinker, curious & diligent; Enjoys working as part of a team at the project level, UK-wide and globally; Is self-aware, recognises the value of life long learning; Shows openness and honesty; Familiarity with CAD/BIM tools is an advantage. Please note that UK and Ireland travel will be necessary along with a valid UK driving license. Some occasional overseas travel will be required What we offer Performance related pay Opportunity to develop and progress within Vanderlande 288 Hours Holiday Aviva Medical Cover & Pension YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers Achievers - A social recognition platform that also offers a free reward each month and discounts on everyday shopping and activities A challenging work environment with lots of opportunities for career progression Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.
Compliance Lead London - Hybrid £75,000 - £80,000 Why this role exists Onsi operates in a highly regulated environment where trust, security, and regulatory integrity are foundational to our growth. As we scale our enterprise partnerships and insurance operations across markets, maintaining a robust, scalable compliance and risk framework is critical-not just to meet regulatory expectations, but to enable the business to move with confidence. This role exists to own enterprise risk, compliance, and legal governance across the business; ensuring we remain compliant, audit-ready, and resilient as we grow across markets. Why this role matters As Compliance Lead, you will be a senior steward of Onsi's regulatory posture. You'll provide governance, oversight, and assurance-ensuring that compliance, security and legal-related requirements are consistently met across the organisation. Reporting to the COO, you will partner closely with Engineering, Product (financial and digital), Operations, Information Security, and leadership teams while maintaining independent oversight and challenge. Your focus is not day to day delivery, but ensuring that what Onsi builds, sells, and operates stands up to regulatory scrutiny and best practice-particularly across financial service regulation, data protection, cybersecurity and operational risk. Why Onsi, why now With strategic backing from Zurich Insurance and investors behind Deliveroo, Zoopla, and Delivery Hero, Onsi is entering its next phase of growth. As we scale, we're intentionally building small, high-impact teams that own real problems end to end. Reporting line & team Reports to: COO Line management: 1 direct report (Compliance Specialist) Operating model: You set strategy, priorities, governance and assurance; your Compliance Specialist runs day to day programme execution (e.g., control testing coordination, evidence collection, documentation maintenance, audit preparation support), working cross functionally with Product, Engineering, Ops and InfoSec. Key Responsibilities Enterprise Risk and Compliance Framework Own and evolve a group wide compliance and risk framework that supports regulatory compliance, operational resilience, and scale. Define risk appetite/thresholds (where appropriate), maintain the enterprise risk register, and ensure clear escalation and decision making pathways. Regulatory Engagement & Horizon Scanning (FCA, AFM, DFSA) Act as Onsi's primary compliance interface with regulators (e.g., UK FCA, Dutch AFM and Danish FSA), as appropriate to our operating model and permissions. Lead horizon scanning, regulatory change management, and early response to new or evolving obligations- translating requirements into practical controls and delivery expectations. Policy, Controls & Governance Oversight Ensure clear, practical compliance, legal, and security policies are in place, understood, and operating effectively across the business. Establish a governance cadence (forums, reporting, attestations) that provides leadership with clear visibility of compliance posture and issues. Audit, Assurance & Due Diligence (Carriers / Lloyd's / Enterprise / Regulatory) Own readiness for audits and reviews by insurance carriers and Lloyd's, and support other assurance activity (enterprise security reviews, regulatory reviews, customer due diligence). Set the standard for documentation quality and evidence expectations; ensure controls are demonstrably operating and issues are remediated with pace and rigour. Oversee third party and partner risk governance from a compliance, cyber, and legal risk perspective (including outsourced service considerations). Insurance Operations Governance Oversee compliance standards, governance protocols, and regulatory obligations relating to insurance operations and partners. Ensure partner expectations and delegated requirements (where applicable) are met and evidenced. Delivery Compliance & KYC Oversight Provide oversight of KYC, onboarding, and delivery side compliance requirements, ensuring proportionate controls without slowing execution. Ensure ownership is clear across teams and that compliance requirements are embedded early in delivery, not bolted on at the end. GDPR & Data Protection Governance Own oversight of GDPR compliance, ensuring appropriate governance around privacy by design, DPIAs/assessments where required, incident readiness, and third party processing risk. Partner with Product, Engineering, and InfoSec to ensure privacy and security controls remain effective and auditable. ISO 27001 Oversight & Certification Maintenance Provide senior ownership of ISO 27001 certification maintenance and audit readiness, ensuring governance, internal assurance, management review inputs, and corrective actions are operating effectively. Work closely with InfoSec and Engineering while maintaining independence of oversight and assurance. Team Leadership & Capability Building Line manage and develop the Compliance Specialist, setting priorities, coaching on execution, and ensuring high quality programme outputs. Build scalable ways of working-tooling, templates, playbooks, and reporting-that reduce friction and improve consistency over time. Compliance Training & Culture Set direction for compliance training and promote a practical, values led compliance culture across Onsi. Enable teams to understand requirements and make good decisions without creating bottlenecks. The successful candidate is expected to follow all Onsi security policies and procedures. What you bring A recognised professional qualification in compliance, data protection, risk, or security governance (or equivalent senior experience delivering these outcomes in practice). Senior experience in compliance, risk, and/or legal governance within regulated environments (financial services, insurance, fintech, or adjacent). Strong working knowledge of regulatory, legal, cybersecurity, and data protection frameworks, including UK GDPR, ISO 27001, Cyber Essentials, and operational resilience expectations. Experience designing and operating regulatory and legal risk frameworks, including horizon scanning and regulatory change management. Credible experience preparing organisations for audits, regulatory reviews, enterprise due diligence, and legal scrutiny-and engaging confidently with regulators, insurers, auditors, and external stakeholders. Experience overseeing third party and partner risk, including compliance, cyber, and legal risk assessments. Strong judgement and communication skills, with the confidence to challenge constructively and escalat when needed, while staying pragmatic and delivery oriented. Is This Role a Fit for You? This role is a great match if you thrive on ownership, embrace ambiguity as a chance to grow, and celebrate small wins while keeping the big picture in sight. Most importantly, you believe there's no I in Onsi - we always win as a team. It's probably not for you if you prefer rigid structure, narrowly defined roles, or working fully remote. We're hands on generalists who adapt quickly and learn best by collaborating in person. What will you get in return? Compensation & Financial Benefits Pension contributions (UK) with matching up to 7% Access to Onsi ODP & Marketplace: Get hands on with our own product including early wage access and savings plus exclusive offers through Onsi Marketplace. Cycle Schemes: CycleSaver subscription: save up to 47% on shared cycles (Lime, Forest, Beryl, Dott, Voi, Santander) with flexible salary sacrifice Cycle to Work scheme buy a bike or e bike via salary sacrifice and save on tax Time Off & Leave ️ 25 days annual leave + UK bank holidays (rising to 35 days with tenure) Birthday day off Up to 3 extra days for weddings or moving house ️ 1-month paid sabbatical after 5 years of service Enhanced parental leave (enhanced pay + staggered return) Family leave: fertility treatment, appointments & growing your family Growth & Learning Personal development budget: £500 per year, increasing to £1,500 after 3 years to invest in your growth (courses, books, coaching) Learning & Development Days: 12 dedicated days each year for professional growth, training, or upskilling Knowledge sharing culture: Regular Lunch & Learns, Monthly Speaker Series, cross team workshops, and company offsites to expand your perspective and keep learning ️ Health & Wellbeing ️ PT-Link Fitness App: Personalised training plans, nutrition guidance, and habit coaching at your fingertips 24/7 GP access: Virtual doctor appointments anytime, anywhere Mental health support: Counselling, resources, and wellbeing check ins to help you Culture & Perks Hybrid working: Choose flexibility - split your time between home and our London or Amsterdam or Cape Town offices Work from abroad: up to 20 days per year Social culture: Regular team lunches, coffee catch ups, after work drinks . click apply for full job details
Feb 11, 2026
Full time
Compliance Lead London - Hybrid £75,000 - £80,000 Why this role exists Onsi operates in a highly regulated environment where trust, security, and regulatory integrity are foundational to our growth. As we scale our enterprise partnerships and insurance operations across markets, maintaining a robust, scalable compliance and risk framework is critical-not just to meet regulatory expectations, but to enable the business to move with confidence. This role exists to own enterprise risk, compliance, and legal governance across the business; ensuring we remain compliant, audit-ready, and resilient as we grow across markets. Why this role matters As Compliance Lead, you will be a senior steward of Onsi's regulatory posture. You'll provide governance, oversight, and assurance-ensuring that compliance, security and legal-related requirements are consistently met across the organisation. Reporting to the COO, you will partner closely with Engineering, Product (financial and digital), Operations, Information Security, and leadership teams while maintaining independent oversight and challenge. Your focus is not day to day delivery, but ensuring that what Onsi builds, sells, and operates stands up to regulatory scrutiny and best practice-particularly across financial service regulation, data protection, cybersecurity and operational risk. Why Onsi, why now With strategic backing from Zurich Insurance and investors behind Deliveroo, Zoopla, and Delivery Hero, Onsi is entering its next phase of growth. As we scale, we're intentionally building small, high-impact teams that own real problems end to end. Reporting line & team Reports to: COO Line management: 1 direct report (Compliance Specialist) Operating model: You set strategy, priorities, governance and assurance; your Compliance Specialist runs day to day programme execution (e.g., control testing coordination, evidence collection, documentation maintenance, audit preparation support), working cross functionally with Product, Engineering, Ops and InfoSec. Key Responsibilities Enterprise Risk and Compliance Framework Own and evolve a group wide compliance and risk framework that supports regulatory compliance, operational resilience, and scale. Define risk appetite/thresholds (where appropriate), maintain the enterprise risk register, and ensure clear escalation and decision making pathways. Regulatory Engagement & Horizon Scanning (FCA, AFM, DFSA) Act as Onsi's primary compliance interface with regulators (e.g., UK FCA, Dutch AFM and Danish FSA), as appropriate to our operating model and permissions. Lead horizon scanning, regulatory change management, and early response to new or evolving obligations- translating requirements into practical controls and delivery expectations. Policy, Controls & Governance Oversight Ensure clear, practical compliance, legal, and security policies are in place, understood, and operating effectively across the business. Establish a governance cadence (forums, reporting, attestations) that provides leadership with clear visibility of compliance posture and issues. Audit, Assurance & Due Diligence (Carriers / Lloyd's / Enterprise / Regulatory) Own readiness for audits and reviews by insurance carriers and Lloyd's, and support other assurance activity (enterprise security reviews, regulatory reviews, customer due diligence). Set the standard for documentation quality and evidence expectations; ensure controls are demonstrably operating and issues are remediated with pace and rigour. Oversee third party and partner risk governance from a compliance, cyber, and legal risk perspective (including outsourced service considerations). Insurance Operations Governance Oversee compliance standards, governance protocols, and regulatory obligations relating to insurance operations and partners. Ensure partner expectations and delegated requirements (where applicable) are met and evidenced. Delivery Compliance & KYC Oversight Provide oversight of KYC, onboarding, and delivery side compliance requirements, ensuring proportionate controls without slowing execution. Ensure ownership is clear across teams and that compliance requirements are embedded early in delivery, not bolted on at the end. GDPR & Data Protection Governance Own oversight of GDPR compliance, ensuring appropriate governance around privacy by design, DPIAs/assessments where required, incident readiness, and third party processing risk. Partner with Product, Engineering, and InfoSec to ensure privacy and security controls remain effective and auditable. ISO 27001 Oversight & Certification Maintenance Provide senior ownership of ISO 27001 certification maintenance and audit readiness, ensuring governance, internal assurance, management review inputs, and corrective actions are operating effectively. Work closely with InfoSec and Engineering while maintaining independence of oversight and assurance. Team Leadership & Capability Building Line manage and develop the Compliance Specialist, setting priorities, coaching on execution, and ensuring high quality programme outputs. Build scalable ways of working-tooling, templates, playbooks, and reporting-that reduce friction and improve consistency over time. Compliance Training & Culture Set direction for compliance training and promote a practical, values led compliance culture across Onsi. Enable teams to understand requirements and make good decisions without creating bottlenecks. The successful candidate is expected to follow all Onsi security policies and procedures. What you bring A recognised professional qualification in compliance, data protection, risk, or security governance (or equivalent senior experience delivering these outcomes in practice). Senior experience in compliance, risk, and/or legal governance within regulated environments (financial services, insurance, fintech, or adjacent). Strong working knowledge of regulatory, legal, cybersecurity, and data protection frameworks, including UK GDPR, ISO 27001, Cyber Essentials, and operational resilience expectations. Experience designing and operating regulatory and legal risk frameworks, including horizon scanning and regulatory change management. Credible experience preparing organisations for audits, regulatory reviews, enterprise due diligence, and legal scrutiny-and engaging confidently with regulators, insurers, auditors, and external stakeholders. Experience overseeing third party and partner risk, including compliance, cyber, and legal risk assessments. Strong judgement and communication skills, with the confidence to challenge constructively and escalat when needed, while staying pragmatic and delivery oriented. Is This Role a Fit for You? This role is a great match if you thrive on ownership, embrace ambiguity as a chance to grow, and celebrate small wins while keeping the big picture in sight. Most importantly, you believe there's no I in Onsi - we always win as a team. It's probably not for you if you prefer rigid structure, narrowly defined roles, or working fully remote. We're hands on generalists who adapt quickly and learn best by collaborating in person. What will you get in return? Compensation & Financial Benefits Pension contributions (UK) with matching up to 7% Access to Onsi ODP & Marketplace: Get hands on with our own product including early wage access and savings plus exclusive offers through Onsi Marketplace. Cycle Schemes: CycleSaver subscription: save up to 47% on shared cycles (Lime, Forest, Beryl, Dott, Voi, Santander) with flexible salary sacrifice Cycle to Work scheme buy a bike or e bike via salary sacrifice and save on tax Time Off & Leave ️ 25 days annual leave + UK bank holidays (rising to 35 days with tenure) Birthday day off Up to 3 extra days for weddings or moving house ️ 1-month paid sabbatical after 5 years of service Enhanced parental leave (enhanced pay + staggered return) Family leave: fertility treatment, appointments & growing your family Growth & Learning Personal development budget: £500 per year, increasing to £1,500 after 3 years to invest in your growth (courses, books, coaching) Learning & Development Days: 12 dedicated days each year for professional growth, training, or upskilling Knowledge sharing culture: Regular Lunch & Learns, Monthly Speaker Series, cross team workshops, and company offsites to expand your perspective and keep learning ️ Health & Wellbeing ️ PT-Link Fitness App: Personalised training plans, nutrition guidance, and habit coaching at your fingertips 24/7 GP access: Virtual doctor appointments anytime, anywhere Mental health support: Counselling, resources, and wellbeing check ins to help you Culture & Perks Hybrid working: Choose flexibility - split your time between home and our London or Amsterdam or Cape Town offices Work from abroad: up to 20 days per year Social culture: Regular team lunches, coffee catch ups, after work drinks . click apply for full job details
Order Processor - Luton Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. Our client are currently looking to recruit an Order Processor to join their busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. You will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and Service department throughout. Your key duties will include developing a deep understanding of customer needs, managing sales administration tasks, processing customer orders with accuracy and efficiency, resolving customer inquiries, and providing administrative support to the sales teams. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary of 30k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Strong experience in Sales administration and Customer service is a must. Previous experience using SAP is strongly desired. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Feb 11, 2026
Full time
Order Processor - Luton Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. Our client are currently looking to recruit an Order Processor to join their busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. You will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and Service department throughout. Your key duties will include developing a deep understanding of customer needs, managing sales administration tasks, processing customer orders with accuracy and efficiency, resolving customer inquiries, and providing administrative support to the sales teams. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary of 30k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Strong experience in Sales administration and Customer service is a must. Previous experience using SAP is strongly desired. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
