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Teleperformance
Customer Service Expert
Teleperformance Coatbridge, Lanarkshire
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 30, 2026
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Red Recruit Ltd
Relocation Administrator
Red Recruit Ltd
Relocation Administrator Salary: £26,400 Location: Surrey, GU1. Start: ASAP Our client a removals specialist based in West Surrey is currently looking to appoint a relocation administrator to coordinate moves and support corporate relocations, liaising with colleagues from all departments within the company, customers, suppliers and subcontractors. What you'll do: As Relocation Administrator a typical day will involve handling with enquiries sending details to the Branch or Agent network and referring to the procedures supporting the Branch and Agent network to ensure the smooth running of both enquiries and confirmed movements between the Account the transferee the department the branches and agents, ensuring that all the relevant paperwork is maintained on a day-to-day basis. Utilising and maintaining the database. Following up Branches and Agents to ensure that a suitable update on enquiries is maintained. Producing invoices and ensuring the authorisation of invoices. Resolving insurance claims with efficiency and tact, according to Company Procedures. Updating and producing procedure sheets for all branches and the Account. Monitoring and reporting risks to ensure compliance with quality and regulatory requirements What you need: You will have 3+ years' experience in Administration with a particular focus on Customer Service and Accounts. You should have excellent written and verbal communication and have the ability to work under pressure and meet strict deadlines. You will be able to work independently and as part of a team. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable. please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight & Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Apr 30, 2026
Full time
Relocation Administrator Salary: £26,400 Location: Surrey, GU1. Start: ASAP Our client a removals specialist based in West Surrey is currently looking to appoint a relocation administrator to coordinate moves and support corporate relocations, liaising with colleagues from all departments within the company, customers, suppliers and subcontractors. What you'll do: As Relocation Administrator a typical day will involve handling with enquiries sending details to the Branch or Agent network and referring to the procedures supporting the Branch and Agent network to ensure the smooth running of both enquiries and confirmed movements between the Account the transferee the department the branches and agents, ensuring that all the relevant paperwork is maintained on a day-to-day basis. Utilising and maintaining the database. Following up Branches and Agents to ensure that a suitable update on enquiries is maintained. Producing invoices and ensuring the authorisation of invoices. Resolving insurance claims with efficiency and tact, according to Company Procedures. Updating and producing procedure sheets for all branches and the Account. Monitoring and reporting risks to ensure compliance with quality and regulatory requirements What you need: You will have 3+ years' experience in Administration with a particular focus on Customer Service and Accounts. You should have excellent written and verbal communication and have the ability to work under pressure and meet strict deadlines. You will be able to work independently and as part of a team. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable. please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight & Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Teleperformance
Customer Service Expert
Teleperformance City, Glasgow
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 30, 2026
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Teleperformance
Customer Service Expert
Teleperformance Kilbarchan, Renfrewshire
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 30, 2026
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Teleperformance
Customer Service Expert
Teleperformance Larkhall, Lanarkshire
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 30, 2026
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Secure & Recruit Ltd
Fire and Security Engineer
Secure & Recruit Ltd
Fire and Security Engineer 36-40k / 50k + OTE This company is a well-established, family-owned business operating across the UK, delivering a wide range of electrical and building services with a strong focus on fire and security solutions. Their specialist division provides end-to-end services including the design, installation, and maintenance of systems such as fire alarms, CCTV, intruder alarms, access control, and emergency lighting. With a nationwide engineering team, they work across a variety of commercial and multi-site environments, delivering reliable, compliant solutions while building long-term client relationships through high service standards and a customer-focused approach. Package on offer for a Fire and Security Engineer Basic Salary: 36,000 - 40,000 Travel paid after 15 minutes at overtime rates No Call Out Rota Company Van XMas Bonus every year Responsibilities for a Fire and Security Engineer Work to relevant British Standards Complete Service works, Remedials, Call Outs, Faults and Small Works across Fire Alarms, Intruder Alarms, CCTV and Access Control systems If you are interested, please do apply to discuss further! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed.
Apr 29, 2026
Full time
Fire and Security Engineer 36-40k / 50k + OTE This company is a well-established, family-owned business operating across the UK, delivering a wide range of electrical and building services with a strong focus on fire and security solutions. Their specialist division provides end-to-end services including the design, installation, and maintenance of systems such as fire alarms, CCTV, intruder alarms, access control, and emergency lighting. With a nationwide engineering team, they work across a variety of commercial and multi-site environments, delivering reliable, compliant solutions while building long-term client relationships through high service standards and a customer-focused approach. Package on offer for a Fire and Security Engineer Basic Salary: 36,000 - 40,000 Travel paid after 15 minutes at overtime rates No Call Out Rota Company Van XMas Bonus every year Responsibilities for a Fire and Security Engineer Work to relevant British Standards Complete Service works, Remedials, Call Outs, Faults and Small Works across Fire Alarms, Intruder Alarms, CCTV and Access Control systems If you are interested, please do apply to discuss further! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed.
HGV Class 2 Driver
M4 Recruitment - Oxfordshire Division Didcot, Oxfordshire
M4 Specialist are recruiting for HGV2Drivers to join our well established client in Didcot Key Responsibilities: Carry out store deliveries around the south of England Delivering goods in roll cages complete accurate records of deliveries, including mileage, fuel usage and any incidents or delays Adhere to company policies and procedures regarding safety, delivery protocols and customer service Candidat click apply for full job details
Apr 29, 2026
Full time
M4 Specialist are recruiting for HGV2Drivers to join our well established client in Didcot Key Responsibilities: Carry out store deliveries around the south of England Delivering goods in roll cages complete accurate records of deliveries, including mileage, fuel usage and any incidents or delays Adhere to company policies and procedures regarding safety, delivery protocols and customer service Candidat click apply for full job details
Rise Technical Recruitment Limited
Field Service Engineer (Instrumentation/ Calibration)
Rise Technical Recruitment Limited Edinburgh, Midlothian
Field Service Engineer (Instrumentation/ Calibration)£35,000 - £42,000 + Internal Calibration Training + Company Van + Company Card + Overtime + Laptop + Phone + Meal Allowance + Pension + 33 Days HolidayHome/ Site based covering UK Wide - Office based in the Glasgow/ Edinburgh area Are you a Mechanical Field Service Engineer with experience in Calibration, Maintenance or commissioning looking to join an industry leading, employee first engineering group who operate across industries and environments, whilst also offering excellent benefits and internal technical training?This is a great opportunity to represent a world leader in Petrochemical industry, renowned for innovation and technical excellence offering you the chance to become an industry specialist. The company provide extensive inhouse training as well as extensive optional overtime opportunities and some stays away to help increase your annual salary.They are boosting their service team to manage a growing customer base in the wider area and are looking to add an additional Service Engineer who can grow with the business in the long term.This role would suit a Service Engineer with a strong mechanical background with experience in maintenance or calibration of industrial instrumentation and/or machinery who is looking for a fast paced role working across the UK within a industry leading engineering groupThe Role Home based Field Service Engineer Servicing skids, fuel meters, petrochemical machinery and loading systems Diagnosing faults and calibrating equipmentThe Person Mechanical engineering background Servicing, Calibration, Maintenance and Commissioning skills Looking to lots of training and development Full driving licenseTo apply for this role or to be considered for further roles, please click "Apply Now" or contact Dyon Douglas-Whyte at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 29, 2026
Full time
Field Service Engineer (Instrumentation/ Calibration)£35,000 - £42,000 + Internal Calibration Training + Company Van + Company Card + Overtime + Laptop + Phone + Meal Allowance + Pension + 33 Days HolidayHome/ Site based covering UK Wide - Office based in the Glasgow/ Edinburgh area Are you a Mechanical Field Service Engineer with experience in Calibration, Maintenance or commissioning looking to join an industry leading, employee first engineering group who operate across industries and environments, whilst also offering excellent benefits and internal technical training?This is a great opportunity to represent a world leader in Petrochemical industry, renowned for innovation and technical excellence offering you the chance to become an industry specialist. The company provide extensive inhouse training as well as extensive optional overtime opportunities and some stays away to help increase your annual salary.They are boosting their service team to manage a growing customer base in the wider area and are looking to add an additional Service Engineer who can grow with the business in the long term.This role would suit a Service Engineer with a strong mechanical background with experience in maintenance or calibration of industrial instrumentation and/or machinery who is looking for a fast paced role working across the UK within a industry leading engineering groupThe Role Home based Field Service Engineer Servicing skids, fuel meters, petrochemical machinery and loading systems Diagnosing faults and calibrating equipmentThe Person Mechanical engineering background Servicing, Calibration, Maintenance and Commissioning skills Looking to lots of training and development Full driving licenseTo apply for this role or to be considered for further roles, please click "Apply Now" or contact Dyon Douglas-Whyte at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Secure & Recruit Ltd
Fire and Security Engineer
Secure & Recruit Ltd
Fire and Security Engineer Basic 38-42k Door to Door Travel Paid at Overtime Rates Our client is a well-established and growing fire and security specialist delivering the design, installation, commissioning, and maintenance of a wide range of life safety and security systems. Working across a variety of commercial, industrial, and public sector environments, the company has built a strong reputation for providing reliable, compliant solutions and high levels of customer service. With a team of experienced engineers and a strong focus on quality and long-term client relationships, they continue to see steady growth and are now looking to strengthen their engineering team to support increasing demand. Responsibilities as a Fire and Security Engineer Small Works and Service of Fire & Security systems Participation in an on-call rota Ensuring all work is completed in line with industry standards and regulations Working on motorway services and petrol stations Covering across Hertfordshire, Bedfordshire & Essex Package & Benefits for a Fire and Security Engineer Basic Salary: 38,000 - 42,000 Door-to-door travel paid at overtime rates Flexible start / finish times 23 days holiday + bank holidays Call out 1 in 14 weeks 175 standby payment per week All call outs handled remotely FIA & Zeus qualifications fully paid for In-house technical support engineer 2 company social events per year Company Van and Personal use included If you are interested, please do apply now! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed.
Apr 29, 2026
Full time
Fire and Security Engineer Basic 38-42k Door to Door Travel Paid at Overtime Rates Our client is a well-established and growing fire and security specialist delivering the design, installation, commissioning, and maintenance of a wide range of life safety and security systems. Working across a variety of commercial, industrial, and public sector environments, the company has built a strong reputation for providing reliable, compliant solutions and high levels of customer service. With a team of experienced engineers and a strong focus on quality and long-term client relationships, they continue to see steady growth and are now looking to strengthen their engineering team to support increasing demand. Responsibilities as a Fire and Security Engineer Small Works and Service of Fire & Security systems Participation in an on-call rota Ensuring all work is completed in line with industry standards and regulations Working on motorway services and petrol stations Covering across Hertfordshire, Bedfordshire & Essex Package & Benefits for a Fire and Security Engineer Basic Salary: 38,000 - 42,000 Door-to-door travel paid at overtime rates Flexible start / finish times 23 days holiday + bank holidays Call out 1 in 14 weeks 175 standby payment per week All call outs handled remotely FIA & Zeus qualifications fully paid for In-house technical support engineer 2 company social events per year Company Van and Personal use included If you are interested, please do apply now! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed.
Hays Specialist Recruitment Limited
Lettings Administrator
Hays Specialist Recruitment Limited Inverness, Highland
Your new company You will be joining a reputable and well-established organisation in Inverness that prides itself on delivering excellent service to tenants. This is an exciting opportunity to become part of a supportive team in a busy lettings office, where no two days are the same and where your contribution will play an important role in maintaining smooth and efficient operations. Your new role As the Lettings Administrator, you will provide vital administrative support across the lettings function, ensuring all tenancy activities are processed accurately and professionally. You will be responsible for preparing tenancy documentation, updating internal systems, managing property compliance records, and liaising with tenants to arrange appointments, respond to enquiries, and support the lettings process from initial enquiry through to move in.You will also help co-ordinate viewings, process applications and references, and ensure office administration is completed to a high standard. This is a fast-paced role that requires strong attention to detail, excellent communication skills, and the ability to manage competing priorities confidently. What you'll need to succeed To be successful, you will need strong administrative experience, ideally within property, lettings, customer service or another busy office environment. Strong organisational skills, confidence using IT systems, and the ability to communicate clearly and professionally with a wide range of stakeholders are essential. You should be proactive, customer focused and able to work efficiently under pressure while maintaining accuracy at all times. What you'll get in return You will receive a competitive salary and the opportunity to work within a respected organisation that offers a supportive environment, modern working practices and the potential for longer-term career development within the sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Julie at Hays Inverness on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 29, 2026
Full time
Your new company You will be joining a reputable and well-established organisation in Inverness that prides itself on delivering excellent service to tenants. This is an exciting opportunity to become part of a supportive team in a busy lettings office, where no two days are the same and where your contribution will play an important role in maintaining smooth and efficient operations. Your new role As the Lettings Administrator, you will provide vital administrative support across the lettings function, ensuring all tenancy activities are processed accurately and professionally. You will be responsible for preparing tenancy documentation, updating internal systems, managing property compliance records, and liaising with tenants to arrange appointments, respond to enquiries, and support the lettings process from initial enquiry through to move in.You will also help co-ordinate viewings, process applications and references, and ensure office administration is completed to a high standard. This is a fast-paced role that requires strong attention to detail, excellent communication skills, and the ability to manage competing priorities confidently. What you'll need to succeed To be successful, you will need strong administrative experience, ideally within property, lettings, customer service or another busy office environment. Strong organisational skills, confidence using IT systems, and the ability to communicate clearly and professionally with a wide range of stakeholders are essential. You should be proactive, customer focused and able to work efficiently under pressure while maintaining accuracy at all times. What you'll get in return You will receive a competitive salary and the opportunity to work within a respected organisation that offers a supportive environment, modern working practices and the potential for longer-term career development within the sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Julie at Hays Inverness on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Technical Partners
Principle Hardware Engineer
Technical Partners Stafford, Staffordshire
Job Title: Principal Hardware Engineer Location: Stafford Salary: Up to £65,000 (dependent on experience) Hours: Hybrid working: 3 days in the office and 2 days working from home, Monday-Thursday 8am-4.30pm Friday 8am-12.30pm Permanent Office Based Start Date: ASAP About the Role Technical Partners are seeking a Principal Hardware Engineer to lead engineering activities across a portfolio of projects. This is a senior leadership role with full technical ownership, responsible for delivering projects on time, within budget, and to the highest standards of quality and client satisfaction. You will provide technical direction, mentor and develop engineering teams, and ensure adherence to best practices and project delivery standards. A strong focus on innovation, continuous improvement, and compliance with relevant ISO standards and legislation is essential. This opportunity is ideal for someone who combines deep technical expertise with strong leadership skills and a passion for driving engineering excellence. Benefits Basic salary up to £65,000 DOE 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year Flexible start and finish times, including flexi-Fridays Competitive Employee Referral Award Scheme Private Medical Insurance after 6 months service Life Assurance Pension Payment of professional membership fees Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice Enhanced family friendly policies Training opportunities to develop your career path Supportive working environment Access to a wellbeing support Key Responsibilities You will: Lead the successful delivery of allocated projects, ensuring financial performance, compliance, and customer satisfaction Oversee day-to-day project team activities to ensure smooth execution Report contract performance, risks, and opportunities to senior management Lead, develop, and manage engineering teams to maintain a high-performing workforce Build and maintain strong relationships with internal and external stakeholders Ensure compliance with ISO standards (9001, 14001, 45001) and legal requirements Provide strategic input on market trends and business direction Delegate and supervise engineering work, driving performance and accountability Support business growth through technical input into bids, proposals, and new initiatives Lead preparation of technical and contractual documentation, including tender responses Communicate the impact of technological and market changes and recommend solutions Work closely with sales and business development teams on specifications and proposals Interpret client requirements to ensure technical, commercial, and regulatory alignment Coordinate with clients, contractors, and internal teams on technical and commercial matters Requirements Degree-qualified in a relevant engineering discipline, holding a minimum 2:1 MOD security clearance (or ability to obtain) Minimum 4 years' experience in hardware development Proven track record of delivering successful engineering projects Experience in functional safety systems (ideally within nuclear or regulated industries) Strong understanding of systems integration and cybersecurity Experience working within ISO 9001, 14001, and 45001 frameworks Ability to drive efficiency, cost reduction, and continuous improvement Eligibility Requirements Candidates must: Pass DBS and BPSS checks Hold a minimum 2:1 degree Be a UK national (no dual nationality) Have lived in the UK for the past 5 years Have no unspent criminal convictions Be willing to work within the nuclear defence sector Experience in regulated industries is desirable Core Values We are looking for individuals who: Deliver on commitments Prioritise safety and security Demonstrate technical excellence Embrace continuous learning Work collaboratively Drive innovation and challenge the status quo About the Organisation Our client is a specialist engineering organisation delivering system and design services to highly regulated sectors including nuclear and defence. With a highly experienced team, they provide control and functional safety system solutions across the full project lifecycle, from requirements capture and design through to build, testing, installation, and commissioning. As part of a wider global engineering group with over 50 years of industry experience, the organisation operates across the UK, Europe, and North America. It focuses on delivering innovative, technology-driven solutions that support safe, secure, and sustainable operations.
Apr 29, 2026
Full time
Job Title: Principal Hardware Engineer Location: Stafford Salary: Up to £65,000 (dependent on experience) Hours: Hybrid working: 3 days in the office and 2 days working from home, Monday-Thursday 8am-4.30pm Friday 8am-12.30pm Permanent Office Based Start Date: ASAP About the Role Technical Partners are seeking a Principal Hardware Engineer to lead engineering activities across a portfolio of projects. This is a senior leadership role with full technical ownership, responsible for delivering projects on time, within budget, and to the highest standards of quality and client satisfaction. You will provide technical direction, mentor and develop engineering teams, and ensure adherence to best practices and project delivery standards. A strong focus on innovation, continuous improvement, and compliance with relevant ISO standards and legislation is essential. This opportunity is ideal for someone who combines deep technical expertise with strong leadership skills and a passion for driving engineering excellence. Benefits Basic salary up to £65,000 DOE 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year Flexible start and finish times, including flexi-Fridays Competitive Employee Referral Award Scheme Private Medical Insurance after 6 months service Life Assurance Pension Payment of professional membership fees Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice Enhanced family friendly policies Training opportunities to develop your career path Supportive working environment Access to a wellbeing support Key Responsibilities You will: Lead the successful delivery of allocated projects, ensuring financial performance, compliance, and customer satisfaction Oversee day-to-day project team activities to ensure smooth execution Report contract performance, risks, and opportunities to senior management Lead, develop, and manage engineering teams to maintain a high-performing workforce Build and maintain strong relationships with internal and external stakeholders Ensure compliance with ISO standards (9001, 14001, 45001) and legal requirements Provide strategic input on market trends and business direction Delegate and supervise engineering work, driving performance and accountability Support business growth through technical input into bids, proposals, and new initiatives Lead preparation of technical and contractual documentation, including tender responses Communicate the impact of technological and market changes and recommend solutions Work closely with sales and business development teams on specifications and proposals Interpret client requirements to ensure technical, commercial, and regulatory alignment Coordinate with clients, contractors, and internal teams on technical and commercial matters Requirements Degree-qualified in a relevant engineering discipline, holding a minimum 2:1 MOD security clearance (or ability to obtain) Minimum 4 years' experience in hardware development Proven track record of delivering successful engineering projects Experience in functional safety systems (ideally within nuclear or regulated industries) Strong understanding of systems integration and cybersecurity Experience working within ISO 9001, 14001, and 45001 frameworks Ability to drive efficiency, cost reduction, and continuous improvement Eligibility Requirements Candidates must: Pass DBS and BPSS checks Hold a minimum 2:1 degree Be a UK national (no dual nationality) Have lived in the UK for the past 5 years Have no unspent criminal convictions Be willing to work within the nuclear defence sector Experience in regulated industries is desirable Core Values We are looking for individuals who: Deliver on commitments Prioritise safety and security Demonstrate technical excellence Embrace continuous learning Work collaboratively Drive innovation and challenge the status quo About the Organisation Our client is a specialist engineering organisation delivering system and design services to highly regulated sectors including nuclear and defence. With a highly experienced team, they provide control and functional safety system solutions across the full project lifecycle, from requirements capture and design through to build, testing, installation, and commissioning. As part of a wider global engineering group with over 50 years of industry experience, the organisation operates across the UK, Europe, and North America. It focuses on delivering innovative, technology-driven solutions that support safe, secure, and sustainable operations.
Food & Beverage Assistant
Burlington Hotel Grantown-on-spey, Morayshire
We currently have an amazing opportunity to join the team as Food & Beverage Assistant. Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements The ideal person will have at least a year's experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties will include: Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas. Help control costs through ordering stock and minimising waste. Deal with any reasonable requests from guests in a professional manner. Strive to anticipate customer needs and where possible react to theses to enhance customer satisfaction. Ensure all Health and Safety and Fire Safety Company standards are maintained. Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Apr 29, 2026
Full time
We currently have an amazing opportunity to join the team as Food & Beverage Assistant. Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements The ideal person will have at least a year's experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties will include: Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas. Help control costs through ordering stock and minimising waste. Deal with any reasonable requests from guests in a professional manner. Strive to anticipate customer needs and where possible react to theses to enhance customer satisfaction. Ensure all Health and Safety and Fire Safety Company standards are maintained. Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Penguin Recruitment Ltd
Water Hygiene Team Lead
Penguin Recruitment Ltd
Job Title: Water Hygiene Team Lead Location: London Salary: £35,000 - £44,000 per annum Job Type: Permanent 37.5 hours per week + overtime An established and forward-thinking water hygiene specialist is seeking an experienced Water Hygiene Team Lead to join its growing engineering team in London. The business delivers compliant water hygiene and water treatment services across healthcare, education, and commercial environments, with a strong focus on safety, quality, and customer satisfaction. As a Water Hygiene Team Lead , you will be responsible for supporting daily operations while remaining hands-on in the field. This role offers a balance of leadership responsibility and technical delivery, making it ideal for an experienced engineer ready to take the next step. Water Hygiene Team Lead Benefits Company vehicle provided Paid door-to-door travel Performance-related bonus Overtime opportunities Ongoing training and long-term career development Key Duties of the Water Hygiene Team Lead Role Leading, mentoring, and supporting a team of water hygiene engineers Completing routine water hygiene tasks including TMV servicing, flushing, and temperature monitoring Inspecting, cleaning, and disinfecting cold water storage tanks, calorifiers, and pipework Carrying out minor remedial plumbing works where required Acting as the main point of contact for clients, site contacts, and internal teams What You Need to Be Successful as a Water Hygiene Team Lead Minimum of 5 years' experience within water hygiene or plumbing Previous supervisory or team leadership experience Strong working knowledge of ACoP L8, HSG274, and HTM 04-01 Full UK driving licence and relevant water hygiene training If you're ready to progress into a Water Hygiene Team Lead position, apply today or contact Mollie Caswell at Penguin Recruitment for further details.
Apr 29, 2026
Full time
Job Title: Water Hygiene Team Lead Location: London Salary: £35,000 - £44,000 per annum Job Type: Permanent 37.5 hours per week + overtime An established and forward-thinking water hygiene specialist is seeking an experienced Water Hygiene Team Lead to join its growing engineering team in London. The business delivers compliant water hygiene and water treatment services across healthcare, education, and commercial environments, with a strong focus on safety, quality, and customer satisfaction. As a Water Hygiene Team Lead , you will be responsible for supporting daily operations while remaining hands-on in the field. This role offers a balance of leadership responsibility and technical delivery, making it ideal for an experienced engineer ready to take the next step. Water Hygiene Team Lead Benefits Company vehicle provided Paid door-to-door travel Performance-related bonus Overtime opportunities Ongoing training and long-term career development Key Duties of the Water Hygiene Team Lead Role Leading, mentoring, and supporting a team of water hygiene engineers Completing routine water hygiene tasks including TMV servicing, flushing, and temperature monitoring Inspecting, cleaning, and disinfecting cold water storage tanks, calorifiers, and pipework Carrying out minor remedial plumbing works where required Acting as the main point of contact for clients, site contacts, and internal teams What You Need to Be Successful as a Water Hygiene Team Lead Minimum of 5 years' experience within water hygiene or plumbing Previous supervisory or team leadership experience Strong working knowledge of ACoP L8, HSG274, and HTM 04-01 Full UK driving licence and relevant water hygiene training If you're ready to progress into a Water Hygiene Team Lead position, apply today or contact Mollie Caswell at Penguin Recruitment for further details.
GreensafeIT
Services Co-Ordinator - ITAD
GreensafeIT Droitwich, Worcestershire
Services Co-Ordinator ITAD Location: Droitwich Salary : £21,157.50 - 24,784.50 per annum Job Type : Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner. Provide detailed information about products and services, answer queries, and offer solutions based on customer needs. Identify and resolve customer complaints, issues, or concerns quickly and effectively, offering a resolution or escalating to the appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends or recurring issues to management for further action or improvement. Work with other departments (e.g., Sales, Technical Support, Logistics) to ensure customers needs are met promptly and effectively. Adhere to company policies, procedures, and industry regulations to ensure compliance with all customer-related transactions and inquiries. Competencies & Behaviours: Strong verbal and written communication skills; ability to interact with a wide range of customers. Strong ability to resolve customer issues in a timely, efficient manner. Ability to manage multiple tasks and requests simultaneously. Ability to stay calm and understanding when dealing with difficult customers. Effectively prioritize tasks to meet service level agreements (SLAs). Familiarity with CRM software, Microsoft Office Suite, and other customer service tools. Ensure accuracy in data entry and while processing orders or addressing customer inquiries. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Apr 29, 2026
Contractor
Services Co-Ordinator ITAD Location: Droitwich Salary : £21,157.50 - 24,784.50 per annum Job Type : Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner. Provide detailed information about products and services, answer queries, and offer solutions based on customer needs. Identify and resolve customer complaints, issues, or concerns quickly and effectively, offering a resolution or escalating to the appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends or recurring issues to management for further action or improvement. Work with other departments (e.g., Sales, Technical Support, Logistics) to ensure customers needs are met promptly and effectively. Adhere to company policies, procedures, and industry regulations to ensure compliance with all customer-related transactions and inquiries. Competencies & Behaviours: Strong verbal and written communication skills; ability to interact with a wide range of customers. Strong ability to resolve customer issues in a timely, efficient manner. Ability to manage multiple tasks and requests simultaneously. Ability to stay calm and understanding when dealing with difficult customers. Effectively prioritize tasks to meet service level agreements (SLAs). Familiarity with CRM software, Microsoft Office Suite, and other customer service tools. Ensure accuracy in data entry and while processing orders or addressing customer inquiries. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Avanti Recruitment
Product Content Lead
Avanti Recruitment Brighton, Sussex
Product Content Lead Are you a technical content lead, product content specialist, technical writer or customer education specialist who has worked with complex SaaS, technical or regulated content? We are working with a fast-growing, well-invested SaaS company helping organisations build business resilience across information security, data privacy and AI governance. Their global platform is used by more than 65,000 people worldwide and supports customers working through critical security, privacy and compliance challenges. This is a product content ownership role. You will take complex topics across security, privacy, governance, risk and compliance, and turn them into clear, structured guidance that helps customers understand what they need to do, why it matters and how to take action. The Role The platform already supports standards such as ISO 27001, ISO 27701 and ISO 42001, and the business is moving towards a unified controls model. You will play a key role in shaping how standards, frameworks and workflows are broken down, mapped and explained inside the product. You will work closely with Product, Professional Services and Customer Success, owning content across: Customer guidance and in-platform support Templates and policy frameworks Control content and implementation guidance Knowledge resources and documentation Video and e-learning content This is not a traditional documentation role. You will own how complex compliance and regulatory concepts are translated into practical, usable product content. What We re Looking For Strong technical content, product content, customer education or technical writing experience Experience creating guidance, documentation, templates, training content, knowledge base content or e-learning Experience in SaaS, technology, cyber security, RegTech, GRC, compliance software or another complex product environment Hands-on experience working with ISO 27001 in a practical environment is essential Exposure to, or familiarity with, other frameworks such as GDPR, NIST, NIS 2 or AI-related standards would be highly beneficial The ability to simplify complex information without losing accuracy Confidence working with Product and customer-facing teams An organised approach to content ownership, prioritisation and delivery Comfort using AI tools to improve content workflows while maintaining quality The Opportunity This is a standout opportunity to shape the content, methodology and customer experience behind a global SaaS platform. You will be working at the intersection of: Information security Data privacy AI governance Business resilience You will help define how organisations understand and implement complex standards in a practical, scalable way. Additional Information Full-time, permanent role within the Product team Fully remote within the UK Head office based in Brighton, with occasional team meetups encouraged 25 days holiday plus bank holidays, increasing with service Nest pension with salary sacrifice option Perkbox benefits and recognition awards This role is ideal for someone who enjoys working with complex subject matter and wants to take ownership of how it is translated into real-world customer value.
Apr 29, 2026
Full time
Product Content Lead Are you a technical content lead, product content specialist, technical writer or customer education specialist who has worked with complex SaaS, technical or regulated content? We are working with a fast-growing, well-invested SaaS company helping organisations build business resilience across information security, data privacy and AI governance. Their global platform is used by more than 65,000 people worldwide and supports customers working through critical security, privacy and compliance challenges. This is a product content ownership role. You will take complex topics across security, privacy, governance, risk and compliance, and turn them into clear, structured guidance that helps customers understand what they need to do, why it matters and how to take action. The Role The platform already supports standards such as ISO 27001, ISO 27701 and ISO 42001, and the business is moving towards a unified controls model. You will play a key role in shaping how standards, frameworks and workflows are broken down, mapped and explained inside the product. You will work closely with Product, Professional Services and Customer Success, owning content across: Customer guidance and in-platform support Templates and policy frameworks Control content and implementation guidance Knowledge resources and documentation Video and e-learning content This is not a traditional documentation role. You will own how complex compliance and regulatory concepts are translated into practical, usable product content. What We re Looking For Strong technical content, product content, customer education or technical writing experience Experience creating guidance, documentation, templates, training content, knowledge base content or e-learning Experience in SaaS, technology, cyber security, RegTech, GRC, compliance software or another complex product environment Hands-on experience working with ISO 27001 in a practical environment is essential Exposure to, or familiarity with, other frameworks such as GDPR, NIST, NIS 2 or AI-related standards would be highly beneficial The ability to simplify complex information without losing accuracy Confidence working with Product and customer-facing teams An organised approach to content ownership, prioritisation and delivery Comfort using AI tools to improve content workflows while maintaining quality The Opportunity This is a standout opportunity to shape the content, methodology and customer experience behind a global SaaS platform. You will be working at the intersection of: Information security Data privacy AI governance Business resilience You will help define how organisations understand and implement complex standards in a practical, scalable way. Additional Information Full-time, permanent role within the Product team Fully remote within the UK Head office based in Brighton, with occasional team meetups encouraged 25 days holiday plus bank holidays, increasing with service Nest pension with salary sacrifice option Perkbox benefits and recognition awards This role is ideal for someone who enjoys working with complex subject matter and wants to take ownership of how it is translated into real-world customer value.
Metropolitan Thames Valley
Salesforce Product Manager
Metropolitan Thames Valley
Salesforce Product Manager (known internally as Product Manager) Full-time, 12-month Fixed-Term opportunity (37.5 hours) Beeston, Nottingham: £70,021 - £73,706 Farringdon, London: £77,801 - £81,895 Our mission : MTVH is one of the UK's largest housing associations. Our vision is that everyone should have a home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. About the role : We're looking for an experienced Product Manager to lead the internal Salesforce product development work at MTVH. As a Product Manager, you'll be passionate about bringing a product mindset to develop quality internally focused Salesforce solutions. You'll make it easier for colleagues to operate and deliver excellent customer services, by creating solutions that streamline business processes, improve communication, transparency, accountability and create a much-improved colleague and customer experience. Aligned to our new MTVH 2030 Strategy, we have an ambitious multiyear plan to roll-out Salesforce across MTVH. You'll be working with different teams that manage a variety of services, ranging from the sales and marketing of our homes, through to the ongoing management of our properties, including complex resident services that support them to live well in their homes. You'll be focussing on developing Salesforce solutions for our property services, helping us improve the management and safety of our homes, through to enabling customers to self-serve for repairs to their home; powered by Salesforce's business process and workforce management capabilities. Your responsibilities : You'll be responsible for creating and communicating a strategy and outcome-oriented Salesforce development roadmap. Your customers are the employees of MTVH, but you'll act as a conduit between our customers, the business and the Technology team to make sure internal solutions are aligned to our business goals and ultimately meet the needs of our customers. Supported by our Digital Product Managers, you'll ensure Salesforce development enables digital transformation, and that digital by default is the approach taken for the majority of services enabled using Salesforce. Working in an agile, multi-disciplinary project team, you'll lead the delivery of the Salesforce roadmap of work. You'll take on ownership of the product backlog, working closely with the Salesforce Solution architect and tech leads to refine user stories required to deliver solutions. Working in 2 week sprints, you'll lead the teams rituals to deliver the product backlog. You'll work closely with the System Trainers to plan for the delivery of solutions, including communications, training, adoption and benefits realisation. You'll be the main point of contact for the high-level reporting of Salesforce development, into the Technology Portfolio. What you'll need to succeed You have experience as a Product Manager, ideally delivering internally focused, CRM or digital solutions are customer focused and passionate about bringing a product mindset to develop quality solutions for internal customers are a strong communicator and influencer and will be adept at communicating your vision for Salesforce development can question the status quo and are able to influence, plan and deliver change within a service area are good at building and maintaining relationships to achieve positive outcomes for the organisation and can work flexibly across cultures and organisational boundaries Key dates: initial first-round MS Teams interviews will be scheduled from week commencing 27 April. Second-round interviews will be scheduled following vacancy closure, followed by a final round simulation task and presentation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Apr 29, 2026
Seasonal
Salesforce Product Manager (known internally as Product Manager) Full-time, 12-month Fixed-Term opportunity (37.5 hours) Beeston, Nottingham: £70,021 - £73,706 Farringdon, London: £77,801 - £81,895 Our mission : MTVH is one of the UK's largest housing associations. Our vision is that everyone should have a home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. About the role : We're looking for an experienced Product Manager to lead the internal Salesforce product development work at MTVH. As a Product Manager, you'll be passionate about bringing a product mindset to develop quality internally focused Salesforce solutions. You'll make it easier for colleagues to operate and deliver excellent customer services, by creating solutions that streamline business processes, improve communication, transparency, accountability and create a much-improved colleague and customer experience. Aligned to our new MTVH 2030 Strategy, we have an ambitious multiyear plan to roll-out Salesforce across MTVH. You'll be working with different teams that manage a variety of services, ranging from the sales and marketing of our homes, through to the ongoing management of our properties, including complex resident services that support them to live well in their homes. You'll be focussing on developing Salesforce solutions for our property services, helping us improve the management and safety of our homes, through to enabling customers to self-serve for repairs to their home; powered by Salesforce's business process and workforce management capabilities. Your responsibilities : You'll be responsible for creating and communicating a strategy and outcome-oriented Salesforce development roadmap. Your customers are the employees of MTVH, but you'll act as a conduit between our customers, the business and the Technology team to make sure internal solutions are aligned to our business goals and ultimately meet the needs of our customers. Supported by our Digital Product Managers, you'll ensure Salesforce development enables digital transformation, and that digital by default is the approach taken for the majority of services enabled using Salesforce. Working in an agile, multi-disciplinary project team, you'll lead the delivery of the Salesforce roadmap of work. You'll take on ownership of the product backlog, working closely with the Salesforce Solution architect and tech leads to refine user stories required to deliver solutions. Working in 2 week sprints, you'll lead the teams rituals to deliver the product backlog. You'll work closely with the System Trainers to plan for the delivery of solutions, including communications, training, adoption and benefits realisation. You'll be the main point of contact for the high-level reporting of Salesforce development, into the Technology Portfolio. What you'll need to succeed You have experience as a Product Manager, ideally delivering internally focused, CRM or digital solutions are customer focused and passionate about bringing a product mindset to develop quality solutions for internal customers are a strong communicator and influencer and will be adept at communicating your vision for Salesforce development can question the status quo and are able to influence, plan and deliver change within a service area are good at building and maintaining relationships to achieve positive outcomes for the organisation and can work flexibly across cultures and organisational boundaries Key dates: initial first-round MS Teams interviews will be scheduled from week commencing 27 April. Second-round interviews will be scheduled following vacancy closure, followed by a final round simulation task and presentation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Machine Mart
Store Manager
Machine Mart Carlisle, Cumbria
About The Role What you'll be doing: You'll be responsible for the day to day management of the store. You'll be leading from the front, managing a small team of between 4 - 6 members of staff You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets You'll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What you'll need - skills and experience: Proven experience of leading a small team Managerial experience within a retail or field sales position, ideally in a hard goods environment Proven experience in achieving sales targets and KPIs Proven experience in motivating your team You'll have practical experience / knowledge of some or all of our product range You'll be a confident, enthusiastic and driven team player You'll be committed to learning and developing yourself and your team Your personal skills will include accuracy and numeracy as well as basic computer literacy You'll possess the desire to succeed both individually and as leader of the team Benefits What you'll get in return for your commitment: Staff Discounts Guaranteed monthly commission payment amount for your first 6 months Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website:
Apr 29, 2026
Full time
About The Role What you'll be doing: You'll be responsible for the day to day management of the store. You'll be leading from the front, managing a small team of between 4 - 6 members of staff You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets You'll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What you'll need - skills and experience: Proven experience of leading a small team Managerial experience within a retail or field sales position, ideally in a hard goods environment Proven experience in achieving sales targets and KPIs Proven experience in motivating your team You'll have practical experience / knowledge of some or all of our product range You'll be a confident, enthusiastic and driven team player You'll be committed to learning and developing yourself and your team Your personal skills will include accuracy and numeracy as well as basic computer literacy You'll possess the desire to succeed both individually and as leader of the team Benefits What you'll get in return for your commitment: Staff Discounts Guaranteed monthly commission payment amount for your first 6 months Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website:
Hays Specialist Recruitment Limited
Sales and Service Administrator
Hays Specialist Recruitment Limited Liverpool, Merseyside
Your new company My client, a leading financial services organisation based in the heart of Liverpool's business quarter, is seeking a team of 4 sales and service administrators to join their business on a permanent basis. Based out of contemporary offices and offering superb transport links in and out of the city, this is an opportunity not to be missed. Your new role The positions are offered full-time Monday to Friday with working hours, Monday to Thursday 09.00am until 17.30pm and 09.00am until 17.00pm on Fridays.A hybrid model is also in place, working from home both Mondays and Fridays. The main purpose of this position is to support the smooth operation of the organisation's financial sales process, providing strong customer service to in-house accounts and the sales force, enhancing sales leads and ultimately increasing business volume.Some of your duties will include, but not limited toSupport new sales opportunities, whilst maintaining excellent customer service and achieving sales target expectationsHandling customer settlement figuresManage key in-house accounts, promoting the organisation's USP and providing a support service throughout the lifecycle of the application process.Assist and support all floor managersEnhance the operations process and ensure a strong working relationship between all internal elementsHandle all direct customer enquiriesAct as the first point of contact for enquiries from all internal staffProvide day-to-day support for key accounts transitioned from the Field Sales team into Business Support, ensuring continuity and efficient handling of account requirements.Dealing with commission quotations (campaigns/ promotions/ subsidised/ enhanced commissions). What you'll need to succeed Proven working history within a professional office environmentExceptional communication skills both written and verbal Strong attention to detail Have a strong sense of urgency and ability to work to deadlinesPassion for going that extra mile Very organised An exceptional team player What you'll get in return Competitive salary at between £27,000 and £30,000 per annum Great city centre location Hybrid model Full time Monday to Friday 25 days holiday plus bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 29, 2026
Full time
Your new company My client, a leading financial services organisation based in the heart of Liverpool's business quarter, is seeking a team of 4 sales and service administrators to join their business on a permanent basis. Based out of contemporary offices and offering superb transport links in and out of the city, this is an opportunity not to be missed. Your new role The positions are offered full-time Monday to Friday with working hours, Monday to Thursday 09.00am until 17.30pm and 09.00am until 17.00pm on Fridays.A hybrid model is also in place, working from home both Mondays and Fridays. The main purpose of this position is to support the smooth operation of the organisation's financial sales process, providing strong customer service to in-house accounts and the sales force, enhancing sales leads and ultimately increasing business volume.Some of your duties will include, but not limited toSupport new sales opportunities, whilst maintaining excellent customer service and achieving sales target expectationsHandling customer settlement figuresManage key in-house accounts, promoting the organisation's USP and providing a support service throughout the lifecycle of the application process.Assist and support all floor managersEnhance the operations process and ensure a strong working relationship between all internal elementsHandle all direct customer enquiriesAct as the first point of contact for enquiries from all internal staffProvide day-to-day support for key accounts transitioned from the Field Sales team into Business Support, ensuring continuity and efficient handling of account requirements.Dealing with commission quotations (campaigns/ promotions/ subsidised/ enhanced commissions). What you'll need to succeed Proven working history within a professional office environmentExceptional communication skills both written and verbal Strong attention to detail Have a strong sense of urgency and ability to work to deadlinesPassion for going that extra mile Very organised An exceptional team player What you'll get in return Competitive salary at between £27,000 and £30,000 per annum Great city centre location Hybrid model Full time Monday to Friday 25 days holiday plus bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
EXPERIS
Duty Technician
EXPERIS Colden Common, Hampshire
Duty Technician IBM is seeking four Duty Technicians to join a close-knit technical support team in Hursley, supporting a critical national infrastructure project. This is a hands-on role focused on monitoring, proactive maintenance, incident response, and ensuring smooth day-to-day service delivery across a complex technical environment. About the role As a Duty Technician, you will play a key part in maintaining the availability and performance of business-critical systems. You will monitor system status, respond to alerts and incidents, manage your own call queue, and provide timely updates to users and internal stakeholders. The role also involves escalating issues where needed, supporting hardware and software fixes, and working closely with wider technical teams to resolve problems efficiently. Key responsibilities Monitor system status and respond to alerts, incidents, and service requests. Manage a personal call queue and ensure cases are progressed and closed in a timely manner. Provide clear updates and maintain strong customer communication throughout the lifecycle of an issue. Resolve issues ranging from simple password resets through to more complex server-related queries. Escalate incidents to 3rd Line teams when required. Work collaboratively with internal technical delivery, development, and project teams. Perform software builds and rebuilds on PCs and laptops. Diagnose and fix hardware faults, including installing upgrades to client hardware. Carry out proactive maintenance to help prevent service disruption. Essential skills and experience Minimum of 5 years unbroken UK residency . Experience handling technical support incidents, requests, and changes. Strong call queue management and incident resolution skills. Ability to work under pressure in a fast-paced support environment. Excellent customer service skills. Experience working as part of a skilled technical team. Confident troubleshooting across hardware, software, and server-related issues. Ability to escalate and communicate issues effectively with 3rd Line and other specialist teams. Desirable skills Excellent written and verbal communication skills. Project details Location: Hursley Remote working: No Clearance requirement: Minimum 5 years UK residency Start date: ASAP Duration: 1 year Team size: 4 Project: Crossing the Border Type of project: Monitoring and IT support for Critical National Infrastructure JRSS: Technical Support Professional - AMS Technologies and environment You'll be working in a diverse technical environment that includes tools and platforms such as Java, Python, Jenkins, Docker, Kubernetes, Prometheus, Kibana, Dynatrace, Postgres, Tomcat, Kafka, Elastic Stack, Spring Boot, and more. The wider stack also includes legacy and modern components, so adaptability and a willingness to learn will be important. What we're looking for We're looking for someone practical, organised, and technically confident, with a proactive approach to support and a strong focus on service quality. If you enjoy solving problems, working as part of a small specialist team, and supporting critical systems, this could be a great opportunity.
Apr 29, 2026
Full time
Duty Technician IBM is seeking four Duty Technicians to join a close-knit technical support team in Hursley, supporting a critical national infrastructure project. This is a hands-on role focused on monitoring, proactive maintenance, incident response, and ensuring smooth day-to-day service delivery across a complex technical environment. About the role As a Duty Technician, you will play a key part in maintaining the availability and performance of business-critical systems. You will monitor system status, respond to alerts and incidents, manage your own call queue, and provide timely updates to users and internal stakeholders. The role also involves escalating issues where needed, supporting hardware and software fixes, and working closely with wider technical teams to resolve problems efficiently. Key responsibilities Monitor system status and respond to alerts, incidents, and service requests. Manage a personal call queue and ensure cases are progressed and closed in a timely manner. Provide clear updates and maintain strong customer communication throughout the lifecycle of an issue. Resolve issues ranging from simple password resets through to more complex server-related queries. Escalate incidents to 3rd Line teams when required. Work collaboratively with internal technical delivery, development, and project teams. Perform software builds and rebuilds on PCs and laptops. Diagnose and fix hardware faults, including installing upgrades to client hardware. Carry out proactive maintenance to help prevent service disruption. Essential skills and experience Minimum of 5 years unbroken UK residency . Experience handling technical support incidents, requests, and changes. Strong call queue management and incident resolution skills. Ability to work under pressure in a fast-paced support environment. Excellent customer service skills. Experience working as part of a skilled technical team. Confident troubleshooting across hardware, software, and server-related issues. Ability to escalate and communicate issues effectively with 3rd Line and other specialist teams. Desirable skills Excellent written and verbal communication skills. Project details Location: Hursley Remote working: No Clearance requirement: Minimum 5 years UK residency Start date: ASAP Duration: 1 year Team size: 4 Project: Crossing the Border Type of project: Monitoring and IT support for Critical National Infrastructure JRSS: Technical Support Professional - AMS Technologies and environment You'll be working in a diverse technical environment that includes tools and platforms such as Java, Python, Jenkins, Docker, Kubernetes, Prometheus, Kibana, Dynatrace, Postgres, Tomcat, Kafka, Elastic Stack, Spring Boot, and more. The wider stack also includes legacy and modern components, so adaptability and a willingness to learn will be important. What we're looking for We're looking for someone practical, organised, and technically confident, with a proactive approach to support and a strong focus on service quality. If you enjoy solving problems, working as part of a small specialist team, and supporting critical systems, this could be a great opportunity.
Think Specialist Recruitment
Sales Administrator - Italian Speaking
Think Specialist Recruitment
We are now recruiting for an Italian & English-speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then up to 2 days a month following this. This is going to be a temporary position for the coming 3-months, to start asap and there's potential for the role to extend too. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone/email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon up to twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Italian and English language skills. Duties Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times. Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues. Record all customer interactions ensuring that issues are resolved in a professional and timely manner. Monitor and process web order returns. Web order tracking. Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries Work with Sales Admin to ensure accuracy with web order processing. Interact and communicate with our supplier and vendor partners regarding customer activity/orders. Monthly report showing support statistics from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements Italian and English language skills are a must-have. Previous use of a CRM or Orders system would be useful. The ability to be available and start a role immediately. Experience of a customer ticketing system would be a major advantage. Excellent communication skills (both written and verbal) including a warm telephone manner. Customer service experience is essential with a genuine interest in customer care. Excellent organizational skills with ability to multi-task and extremely detail oriented. Ability to resolve complaints and queries ensuring a high level of customer service. Able to follow direction and complete tasks independently. Proactive and highly motivated team player. Proficient in all Microsoft Office Packages. Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on for more info. Apply now or get in touch to find out more! Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles including Administration, Customer Service, HR, Finance, Sales Support, Marketing, and IT Helpdesk.
Apr 29, 2026
Seasonal
We are now recruiting for an Italian & English-speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then up to 2 days a month following this. This is going to be a temporary position for the coming 3-months, to start asap and there's potential for the role to extend too. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone/email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon up to twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Italian and English language skills. Duties Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times. Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues. Record all customer interactions ensuring that issues are resolved in a professional and timely manner. Monitor and process web order returns. Web order tracking. Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries Work with Sales Admin to ensure accuracy with web order processing. Interact and communicate with our supplier and vendor partners regarding customer activity/orders. Monthly report showing support statistics from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements Italian and English language skills are a must-have. Previous use of a CRM or Orders system would be useful. The ability to be available and start a role immediately. Experience of a customer ticketing system would be a major advantage. Excellent communication skills (both written and verbal) including a warm telephone manner. Customer service experience is essential with a genuine interest in customer care. Excellent organizational skills with ability to multi-task and extremely detail oriented. Ability to resolve complaints and queries ensuring a high level of customer service. Able to follow direction and complete tasks independently. Proactive and highly motivated team player. Proficient in all Microsoft Office Packages. Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on for more info. Apply now or get in touch to find out more! Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles including Administration, Customer Service, HR, Finance, Sales Support, Marketing, and IT Helpdesk.

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