Fraud Specialist OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign click apply for full job details
May 11, 2026
Full time
Fraud Specialist OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign click apply for full job details
Customer Operations Specialist 12-month temporary contract 14.77 per hour Hours of work: Monday - Friday 09.00 - 17.00 (30 minute lunch break) Start Date - 11th May - Subject to change Fully office based We are recruiting for a Customer Operations Specialist to work for our innovative and global client based in Milton Keynes. Candidates who have any holidays booked in the first 6 weeks cannot be considered due to training. Job purpose: Customer Operations Specialist In this role you will be responsible supporting the customer contact centre across a range of platforms, managing contact centre escalations and complaints alongside driving process innovation, targeting employee development through KPI/OPI analysis, side by side coaching and deep dive sessions. Responsibilities: Customer Operations Specialist Operational Duties As a Customer Operations Specialist, you will support a variety of operational functions across the contact centre, providing assistance for inbound customer queries via phone and email. You will be cross trained to support different teams and adapt to various workflows depending on where resources are required. During times of high demand or urgent situations, you will be placed in areas that need extra support, ensuring that operations continue to run smoothly. You will work closely with your team to manage multiple priorities, maintaining a customer-first approach while ensuring operational goals are met across all channels, whether phone or email. Customer Escalation You will assist with escalated customer concerns, stepping in where additional support is needed. In these situations, your calm, professional approach will help ensure that issues are addressed and resolved in a timely and efficient manner. You will collaborate with other team members to ensure that customers receive the support they need and that issues are handled appropriately. Your focus will be on facilitating solutions, ensuring that customer concerns are managed effectively, even in challenging circumstances. Operational Flexibility You will be placed in different areas of the contact centre, depending on the business needs and where resources are most required. This may include supporting backlogs, assisting during peak periods, or providing additional help to teams experiencing high volumes of work. Your ability to adapt quickly and collaborate with various teams will ensure that the customer experience is maintained at the highest standard, no matter the department or situation. You'll play a crucial role in supporting the seamless operation of the contact centre and ensuring that resources are optimally allocated to meet customer expectations. Coaching & Development Identify and drive process efficiencies within Customer Operations to assist the contact centre in delivering a customer 1st experience and KPI/ OPI achievement. You will be able to provide bite size and refresher training sessions to all advisors to broaden their expertise and continually to develop their skills and will be responsible for supporting a great place to work philosophy through motivational interactions and incentives, ultimately supporting attrition within the area. Skills / Experience: Customer Operations Specialist You have experience in a fast-paced, customer-focused environment, ideally within a Financial Services Industry. You are comfortable working under pressure and can maintain composure while adapting to rapidly changing priorities. Your flexibility and willingness to step in where resources are needed most will make you a key team player. You are skilled at managing multiple tasks and prioritising customer satisfaction, ensuring that operational goals are met without compromising on the quality of service. Your problem-solving abilities, strong communication skills, and customer-first mindset make you an ideal fit for this role. You thrive in a collaborative, team-oriented environment and are always ready to assist wherever required. Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.
May 11, 2026
Seasonal
Customer Operations Specialist 12-month temporary contract 14.77 per hour Hours of work: Monday - Friday 09.00 - 17.00 (30 minute lunch break) Start Date - 11th May - Subject to change Fully office based We are recruiting for a Customer Operations Specialist to work for our innovative and global client based in Milton Keynes. Candidates who have any holidays booked in the first 6 weeks cannot be considered due to training. Job purpose: Customer Operations Specialist In this role you will be responsible supporting the customer contact centre across a range of platforms, managing contact centre escalations and complaints alongside driving process innovation, targeting employee development through KPI/OPI analysis, side by side coaching and deep dive sessions. Responsibilities: Customer Operations Specialist Operational Duties As a Customer Operations Specialist, you will support a variety of operational functions across the contact centre, providing assistance for inbound customer queries via phone and email. You will be cross trained to support different teams and adapt to various workflows depending on where resources are required. During times of high demand or urgent situations, you will be placed in areas that need extra support, ensuring that operations continue to run smoothly. You will work closely with your team to manage multiple priorities, maintaining a customer-first approach while ensuring operational goals are met across all channels, whether phone or email. Customer Escalation You will assist with escalated customer concerns, stepping in where additional support is needed. In these situations, your calm, professional approach will help ensure that issues are addressed and resolved in a timely and efficient manner. You will collaborate with other team members to ensure that customers receive the support they need and that issues are handled appropriately. Your focus will be on facilitating solutions, ensuring that customer concerns are managed effectively, even in challenging circumstances. Operational Flexibility You will be placed in different areas of the contact centre, depending on the business needs and where resources are most required. This may include supporting backlogs, assisting during peak periods, or providing additional help to teams experiencing high volumes of work. Your ability to adapt quickly and collaborate with various teams will ensure that the customer experience is maintained at the highest standard, no matter the department or situation. You'll play a crucial role in supporting the seamless operation of the contact centre and ensuring that resources are optimally allocated to meet customer expectations. Coaching & Development Identify and drive process efficiencies within Customer Operations to assist the contact centre in delivering a customer 1st experience and KPI/ OPI achievement. You will be able to provide bite size and refresher training sessions to all advisors to broaden their expertise and continually to develop their skills and will be responsible for supporting a great place to work philosophy through motivational interactions and incentives, ultimately supporting attrition within the area. Skills / Experience: Customer Operations Specialist You have experience in a fast-paced, customer-focused environment, ideally within a Financial Services Industry. You are comfortable working under pressure and can maintain composure while adapting to rapidly changing priorities. Your flexibility and willingness to step in where resources are needed most will make you a key team player. You are skilled at managing multiple tasks and prioritising customer satisfaction, ensuring that operational goals are met without compromising on the quality of service. Your problem-solving abilities, strong communication skills, and customer-first mindset make you an ideal fit for this role. You thrive in a collaborative, team-oriented environment and are always ready to assist wherever required. Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.
Internal Sales Executive A role where relationships, results, and real impact come together High Wycombe, Buckinghamshire Full-Time Monday Friday (8am 5pm) £27,500 £30,500 Uncapped Commission Bonus The culture (this is important). This isn t a cutthroat sales floor. It s a collaborative, supportive environment where: People help each other hit targets Success is shared and recognised Communication is open and honest You re treated like an adult, not micromanaged What you ll actually be doing Build & Grow Accounts Develop strong relationships with contractors and merchants across the UK Become a trusted point of contact someone customers rely on Spot opportunities, upsell, and drive consistent revenue growth Sell with Confidence Handle inbound and outbound calls with a consultative approach Recommend the right solutions not just push products Work alongside an external Account Manager to win and retain business Deliver a Great Customer Experience Turn enquiries into accurate, timely quotations Coordinate orders and deliveries seamlessly Keep everything organised and up to date in the CRM system Keep Learning Build your technical knowledge (full training provided) Collaborate with internal specialists to deepen your expertise Continuously improve your sales skills and confidence What makes you a great fit. We re looking for someone who brings energy, drive, and a customer-first mindset: You ll likely: Have experience in sales, customer service, or a B2B environment Be confident on the phone and enjoy building rapport Be organised, proactive, and able to juggle multiple priorities Care about doing things properly with attention to detail Be motivated by targets, results, and earning potential Enjoy being part of a supportive, down-to-earth team Experience in technical products or CRM systems is a bonus, but not essential. What you ll get in return Earnings that reward effort Uncapped monthly commission no ceiling on what you can earn Year-end bonus linked to overall performance Benefits package 20 days holiday bank holidays (rising with service) Private medical insurance (after probation) Life assurance (3x salary) Pension scheme HIT "APPLY NOW"
May 11, 2026
Full time
Internal Sales Executive A role where relationships, results, and real impact come together High Wycombe, Buckinghamshire Full-Time Monday Friday (8am 5pm) £27,500 £30,500 Uncapped Commission Bonus The culture (this is important). This isn t a cutthroat sales floor. It s a collaborative, supportive environment where: People help each other hit targets Success is shared and recognised Communication is open and honest You re treated like an adult, not micromanaged What you ll actually be doing Build & Grow Accounts Develop strong relationships with contractors and merchants across the UK Become a trusted point of contact someone customers rely on Spot opportunities, upsell, and drive consistent revenue growth Sell with Confidence Handle inbound and outbound calls with a consultative approach Recommend the right solutions not just push products Work alongside an external Account Manager to win and retain business Deliver a Great Customer Experience Turn enquiries into accurate, timely quotations Coordinate orders and deliveries seamlessly Keep everything organised and up to date in the CRM system Keep Learning Build your technical knowledge (full training provided) Collaborate with internal specialists to deepen your expertise Continuously improve your sales skills and confidence What makes you a great fit. We re looking for someone who brings energy, drive, and a customer-first mindset: You ll likely: Have experience in sales, customer service, or a B2B environment Be confident on the phone and enjoy building rapport Be organised, proactive, and able to juggle multiple priorities Care about doing things properly with attention to detail Be motivated by targets, results, and earning potential Enjoy being part of a supportive, down-to-earth team Experience in technical products or CRM systems is a bonus, but not essential. What you ll get in return Earnings that reward effort Uncapped monthly commission no ceiling on what you can earn Year-end bonus linked to overall performance Benefits package 20 days holiday bank holidays (rising with service) Private medical insurance (after probation) Life assurance (3x salary) Pension scheme HIT "APPLY NOW"
Are you a Recruitment Consultant ready to embrace a new challenge with limitless opportunities for growth and success? We are looking for a Senior Recruitment Consultant, to join our team at our offices in Birchwood. Role Purpose: Deliver and support on recruitment projects to grow FRG revenue and GPC through partnering with clients to recruit, manage and retain their workforce, there are roles available working on a contract or permanent desk. Key Responsibilities: Implement and manage comprehensive end-to-end recruitment strategies and processes, including candidate sourcing plans, assessment methodologies, and stakeholder engagement strategies to deliver consistent results for clients, candidates and FRG. Utilise a variety of sourcing techniques, such as direct sourcing, networking, and database searches, to identify and attract top-quality candidates. Conduct thorough candidate screening and assessments, evaluating skills, qualifications, and cultural fit for project-specific roles. Build and maintain strong relationships with clients to facilitate their requirements, timelines, and deliverables, provide regular updates on project progress, manage expectations, and deliver exceptional customer service as a result. General Responsibilities: Identify and pursue new client opportunities and expand existing accounts to build a strong pipeline of recruitment projects to support further business and team growth Stay informed about industry trends, market conditions, and emerging recruitment practices, to provide valuable insights to improve project delivery and client satisfaction Collaborate with the Client Development Team to win and deliver business with both new and existing clients. Essential Knowledge: Current knowledge of their specialist sector. Current knowledge of ethical recruitment best practices, sourcing techniques, and candidate assessment methodologies. Comprehensive knowledge of industry regulations and compliance requirements. Essential Skills: Problem-solving and decision-making skills, applied to addressing recruitment challenges and implementing successful solutions. Sourcing and candidate assessment skills, with the ability to utilise a range of current, relevant sourcing techniques and assessment methodologies. Proficiency in recruitment software, applicant tracking systems, and other relevant project management tools. Exceptional communication and interpersonal skills, enabling effective engagement and influence with stakeholders at all levels. Excellent client relationship management skills that demonstrate a client-centric approach and the capacity to cultivate long-term partnerships. Essential Behaviours: Results-oriented mind-set, with a proven track record of meeting and exceeding recruitment targets while delivering high-quality services. Demonstrating the values of Collaborative , Passionate , Open, Honest and Reliable, and Adaptable . Essential Experience: Extensive proven experience as a Recruitment Consultant consistently delivering against targets whilst proactively influencing other team members and client relationships. Are you ready to take the next step in your journey? Do not wait Apply now! Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a recruitment consultant looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
May 11, 2026
Full time
Are you a Recruitment Consultant ready to embrace a new challenge with limitless opportunities for growth and success? We are looking for a Senior Recruitment Consultant, to join our team at our offices in Birchwood. Role Purpose: Deliver and support on recruitment projects to grow FRG revenue and GPC through partnering with clients to recruit, manage and retain their workforce, there are roles available working on a contract or permanent desk. Key Responsibilities: Implement and manage comprehensive end-to-end recruitment strategies and processes, including candidate sourcing plans, assessment methodologies, and stakeholder engagement strategies to deliver consistent results for clients, candidates and FRG. Utilise a variety of sourcing techniques, such as direct sourcing, networking, and database searches, to identify and attract top-quality candidates. Conduct thorough candidate screening and assessments, evaluating skills, qualifications, and cultural fit for project-specific roles. Build and maintain strong relationships with clients to facilitate their requirements, timelines, and deliverables, provide regular updates on project progress, manage expectations, and deliver exceptional customer service as a result. General Responsibilities: Identify and pursue new client opportunities and expand existing accounts to build a strong pipeline of recruitment projects to support further business and team growth Stay informed about industry trends, market conditions, and emerging recruitment practices, to provide valuable insights to improve project delivery and client satisfaction Collaborate with the Client Development Team to win and deliver business with both new and existing clients. Essential Knowledge: Current knowledge of their specialist sector. Current knowledge of ethical recruitment best practices, sourcing techniques, and candidate assessment methodologies. Comprehensive knowledge of industry regulations and compliance requirements. Essential Skills: Problem-solving and decision-making skills, applied to addressing recruitment challenges and implementing successful solutions. Sourcing and candidate assessment skills, with the ability to utilise a range of current, relevant sourcing techniques and assessment methodologies. Proficiency in recruitment software, applicant tracking systems, and other relevant project management tools. Exceptional communication and interpersonal skills, enabling effective engagement and influence with stakeholders at all levels. Excellent client relationship management skills that demonstrate a client-centric approach and the capacity to cultivate long-term partnerships. Essential Behaviours: Results-oriented mind-set, with a proven track record of meeting and exceeding recruitment targets while delivering high-quality services. Demonstrating the values of Collaborative , Passionate , Open, Honest and Reliable, and Adaptable . Essential Experience: Extensive proven experience as a Recruitment Consultant consistently delivering against targets whilst proactively influencing other team members and client relationships. Are you ready to take the next step in your journey? Do not wait Apply now! Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a recruitment consultant looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are looking for a dedicated and detail-oriented Customer Operations Specialist to join our Customer Operations team. Reporting directly to the Customer Operations Manager, you will play a key role in ensuring the smooth and efficient delivery of services to our customers. In this role, you will serve as a central point of contact for customer enquiries and operational processes, working cross-functionally to resolve issues, improve workflows, and uphold the highest standards of service delivery. What you ll be doing Support & Ticket Handling Act as the first point of contact for all internal queries related to customer operations tools submitted via Freshdesk relating to customer operations processes Triage, categorise, and prioritise incoming tickets, ensuring accurate categorising of queries Respond to and resolve tickets within agreed SLA timeframes, maintaining a high standard of communication Troubleshoot and resolve queries independently using available documentation, internal knowledge, and system understanding Escalate complex, technical, or high-impact issues to the Customer Operations Manager, providing clear context, investigation notes, and recommended next steps Enablement & Training Support onboarding of new internal users, including assisting with group training sessions and running 1:1 training sessions Create and update Knowledge Hub articles, FAQs, and troubleshooting guides based on common queries and recurring issues Assist in developing training materials such as step-by-step guides, process documentation, and quick-reference resources Systems Knowledge Identify inefficiencies in workflows or recurring support issues and suggest improvements to processes, documentation, or system usage Support data accuracy and consistency with all systems by following best practices and highlighting discrepancies Collaborate with the Customer Operations Manager to improve support processes, training approaches, and overall user experience What we re looking for Required 2+ years of experience administering a Customer Success platform, e.g. Planhat, Vitally, Churn Zero, Gainsight. Or Salesforce or Hubspot. Ability to translate business requirements into technical configurations. Experience with data management, integration, and maintaining data integrity. Preferred Experience administering Planhat. Background in customer success, support, or operations roles Experience using Freshdesk or another helpdesk/ticketing tool Exposure to writing articles, FAQs or internal process documentation In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 11, 2026
Full time
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are looking for a dedicated and detail-oriented Customer Operations Specialist to join our Customer Operations team. Reporting directly to the Customer Operations Manager, you will play a key role in ensuring the smooth and efficient delivery of services to our customers. In this role, you will serve as a central point of contact for customer enquiries and operational processes, working cross-functionally to resolve issues, improve workflows, and uphold the highest standards of service delivery. What you ll be doing Support & Ticket Handling Act as the first point of contact for all internal queries related to customer operations tools submitted via Freshdesk relating to customer operations processes Triage, categorise, and prioritise incoming tickets, ensuring accurate categorising of queries Respond to and resolve tickets within agreed SLA timeframes, maintaining a high standard of communication Troubleshoot and resolve queries independently using available documentation, internal knowledge, and system understanding Escalate complex, technical, or high-impact issues to the Customer Operations Manager, providing clear context, investigation notes, and recommended next steps Enablement & Training Support onboarding of new internal users, including assisting with group training sessions and running 1:1 training sessions Create and update Knowledge Hub articles, FAQs, and troubleshooting guides based on common queries and recurring issues Assist in developing training materials such as step-by-step guides, process documentation, and quick-reference resources Systems Knowledge Identify inefficiencies in workflows or recurring support issues and suggest improvements to processes, documentation, or system usage Support data accuracy and consistency with all systems by following best practices and highlighting discrepancies Collaborate with the Customer Operations Manager to improve support processes, training approaches, and overall user experience What we re looking for Required 2+ years of experience administering a Customer Success platform, e.g. Planhat, Vitally, Churn Zero, Gainsight. Or Salesforce or Hubspot. Ability to translate business requirements into technical configurations. Experience with data management, integration, and maintaining data integrity. Preferred Experience administering Planhat. Background in customer success, support, or operations roles Experience using Freshdesk or another helpdesk/ticketing tool Exposure to writing articles, FAQs or internal process documentation In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
A growing international consumer brand is looking for a commercially driven Senior Paid Media Manager to join their expanding marketing team at a hugely exciting time for the business. This is an opportunity to take ownership of paid media across multiple international markets while helping shape the future of an in house performance marketing function. This role would suit someone who genuinely lives and breathes performance marketing. Someone who loves digging into data, testing creative, improving ROAS, and finding smarter ways to scale campaigns. You'll work closely with brand, creative, eCommerce and CRM teams, while also playing a key role in building and leading a paid media team over time. What you'll be doing? Planning, launching and optimising paid media campaigns across Paid Search, Paid Social, Shopping, Display and Retargeting Managing campaigns across platforms including Google Ads, Meta and Pinterest Owning budgets, forecasting and media planning across international markets Driving customer acquisition, revenue growth and ROAS performance Testing audiences, creative, landing pages and bidding strategies to improve results Working closely with creative teams to shape high performing campaign assets Delivering clear reporting, insights and recommendations to stakeholders Acting as the go to person internally for paid media expertise and best practice What we're looking for? Strong hands on experience across Paid Search and Paid Social Proven experience managing sizeable paid media budgets Strong commercial understanding with a focus on ROAS, CPA and revenue growth Experience within eCommerce, DTC or fast paced commercial environments Someone analytical, curious and proactive in their approach Previous experience mentoring or managing people would be a big advantage Experience working across international markets is highly desirable What's on offer? Salary up to 55,000 Opportunity to shape and build an in house paid media function International exposure across multiple markets A collaborative marketing environment with strong growth plans Long term progression opportunities as the team expands To find out more, please apply below or get in touch directly for a confidential conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 11, 2026
Full time
A growing international consumer brand is looking for a commercially driven Senior Paid Media Manager to join their expanding marketing team at a hugely exciting time for the business. This is an opportunity to take ownership of paid media across multiple international markets while helping shape the future of an in house performance marketing function. This role would suit someone who genuinely lives and breathes performance marketing. Someone who loves digging into data, testing creative, improving ROAS, and finding smarter ways to scale campaigns. You'll work closely with brand, creative, eCommerce and CRM teams, while also playing a key role in building and leading a paid media team over time. What you'll be doing? Planning, launching and optimising paid media campaigns across Paid Search, Paid Social, Shopping, Display and Retargeting Managing campaigns across platforms including Google Ads, Meta and Pinterest Owning budgets, forecasting and media planning across international markets Driving customer acquisition, revenue growth and ROAS performance Testing audiences, creative, landing pages and bidding strategies to improve results Working closely with creative teams to shape high performing campaign assets Delivering clear reporting, insights and recommendations to stakeholders Acting as the go to person internally for paid media expertise and best practice What we're looking for? Strong hands on experience across Paid Search and Paid Social Proven experience managing sizeable paid media budgets Strong commercial understanding with a focus on ROAS, CPA and revenue growth Experience within eCommerce, DTC or fast paced commercial environments Someone analytical, curious and proactive in their approach Previous experience mentoring or managing people would be a big advantage Experience working across international markets is highly desirable What's on offer? Salary up to 55,000 Opportunity to shape and build an in house paid media function International exposure across multiple markets A collaborative marketing environment with strong growth plans Long term progression opportunities as the team expands To find out more, please apply below or get in touch directly for a confidential conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
We're DF Capital - a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions. We help our customers realise their ambitions by doing things differently - combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it's flexible lending structures or straightforward savings options, we focus on what matters most to our customers. In 2025, we launched DF Capital Retail Finance - a subsidiary of DF Capital Bank Limited - to offer specialist hire purchase solutions to retail customers. Our goal is simple: to do the absolute best for our customers, our communities, and each other. YOUR NEW ROLE: Our Credit & Portfolio team sits at the heart of the business, overseeing all aspects of the customer journey from onboarding to recovery. You'll join the DF Capital Lending Decisioning, Credit & Portfolio team with responsibility for the monitoring, analysis and optimisation of the SME & Consumer lending portfolio. The role focuses on assessing portfolio performance, identifying emerging risks and providing insights to support credit strategy, risk management and commercial decision making. You will be detail driven, diligent, meticulous, and considered in your approach, spotting, and escalating issues early to drive the best possible outcomes for the Bank and our customers. A good level of proficiency in using Microsoft PowerPoint, Adobe and other presentational materials is required. Key Responsibilities: Portfolio Monitoring & Reporting Analyse the performance of the SME loan portfolio (arrears, defaults, recoveries, yields) Produce regular MI packs for senior stakeholders Track key credit metrics such as PD, LGD, and EAD Monitor sector, geographic, and concentration risks Risk Analysis Identify early warning signs of portfolio deterioration Conduct trend analysis across industries and borrower types Support stress testing and scenario analysis Assist in IFRS 9 provisioning and ECL modelling Data & Insights Extract and analyse large datasets (Excel, SQL, Python) Develop dashboards (using Power BI, Tableau) Provide actionable insights to stakeholders Strategy & Decision Support Support development of credit policies and risk appetite Evaluate new lending strategies and product changes Assist in pricing and profitability analysis Regulatory & Governance Ensure internal Credit reporting aligns with regulatory expectations Support audits and maintain data quality Requirements The following skills and experience are required for this role: 3+ years in commercial lending (or similar roles) to small & medium sized businesses with experience in one or more of the following areas: inventory financing, dealer stocking, leasing, asset finance, trade finance or ABL, including invoice finance. Ability to deliver against deadlines, articulate outputs from own analysis, recommendations and basis of decisions clearly and to a varied audience including SLT. Writing comprehensive reports including the basis for your recommendations, You will have excellent attention to detail, with the ability to conduct detailed statistical analysis, interpreting and articulating meaningful information from trends and statistics. Ability to work well on your own and as part of a team, building effective working relationships with colleagues across all areas of the business, and influencing others to take appropriate actions to address issues found. Essential Experience in banking or financial services (SME preferred) Strong Excel skills Understanding of PD, LGD, ECL, IFRS 9 Strong analytical and problem-solving skills Desirable SQL, Python or R experience Knowledge of UK regulatory environment preferred Experience in portfolio modelling or stress testing Qualifications Degree in Finance, Economics, Mathematics or similar Professional qualifications (CFA, FRM, ACA, ACCA) desirable Benefits Private medical insurance for you and your family 10% Employer pension contribution 30-day annual leave entitlement plus Bank/Public Holidays Free Gym Membership Discretionary annual bonus Discretionary share awards Life Assurance Income Protection Save As You Earn company share acquisition scheme. Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles. 3 days paid Volunteering leave to support our local communities. Vibrant office location in the lively city centre of Manchester.
May 11, 2026
Full time
We're DF Capital - a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions. We help our customers realise their ambitions by doing things differently - combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it's flexible lending structures or straightforward savings options, we focus on what matters most to our customers. In 2025, we launched DF Capital Retail Finance - a subsidiary of DF Capital Bank Limited - to offer specialist hire purchase solutions to retail customers. Our goal is simple: to do the absolute best for our customers, our communities, and each other. YOUR NEW ROLE: Our Credit & Portfolio team sits at the heart of the business, overseeing all aspects of the customer journey from onboarding to recovery. You'll join the DF Capital Lending Decisioning, Credit & Portfolio team with responsibility for the monitoring, analysis and optimisation of the SME & Consumer lending portfolio. The role focuses on assessing portfolio performance, identifying emerging risks and providing insights to support credit strategy, risk management and commercial decision making. You will be detail driven, diligent, meticulous, and considered in your approach, spotting, and escalating issues early to drive the best possible outcomes for the Bank and our customers. A good level of proficiency in using Microsoft PowerPoint, Adobe and other presentational materials is required. Key Responsibilities: Portfolio Monitoring & Reporting Analyse the performance of the SME loan portfolio (arrears, defaults, recoveries, yields) Produce regular MI packs for senior stakeholders Track key credit metrics such as PD, LGD, and EAD Monitor sector, geographic, and concentration risks Risk Analysis Identify early warning signs of portfolio deterioration Conduct trend analysis across industries and borrower types Support stress testing and scenario analysis Assist in IFRS 9 provisioning and ECL modelling Data & Insights Extract and analyse large datasets (Excel, SQL, Python) Develop dashboards (using Power BI, Tableau) Provide actionable insights to stakeholders Strategy & Decision Support Support development of credit policies and risk appetite Evaluate new lending strategies and product changes Assist in pricing and profitability analysis Regulatory & Governance Ensure internal Credit reporting aligns with regulatory expectations Support audits and maintain data quality Requirements The following skills and experience are required for this role: 3+ years in commercial lending (or similar roles) to small & medium sized businesses with experience in one or more of the following areas: inventory financing, dealer stocking, leasing, asset finance, trade finance or ABL, including invoice finance. Ability to deliver against deadlines, articulate outputs from own analysis, recommendations and basis of decisions clearly and to a varied audience including SLT. Writing comprehensive reports including the basis for your recommendations, You will have excellent attention to detail, with the ability to conduct detailed statistical analysis, interpreting and articulating meaningful information from trends and statistics. Ability to work well on your own and as part of a team, building effective working relationships with colleagues across all areas of the business, and influencing others to take appropriate actions to address issues found. Essential Experience in banking or financial services (SME preferred) Strong Excel skills Understanding of PD, LGD, ECL, IFRS 9 Strong analytical and problem-solving skills Desirable SQL, Python or R experience Knowledge of UK regulatory environment preferred Experience in portfolio modelling or stress testing Qualifications Degree in Finance, Economics, Mathematics or similar Professional qualifications (CFA, FRM, ACA, ACCA) desirable Benefits Private medical insurance for you and your family 10% Employer pension contribution 30-day annual leave entitlement plus Bank/Public Holidays Free Gym Membership Discretionary annual bonus Discretionary share awards Life Assurance Income Protection Save As You Earn company share acquisition scheme. Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles. 3 days paid Volunteering leave to support our local communities. Vibrant office location in the lively city centre of Manchester.
Isca Recruitment is delighted to be recruiting for an experienced finance administrator to join a successful growing SME business as the Part-Time Finance Assistant at their Exeter office. Reporting to the Finance Director, and working as part of a friendly finance team this is a varied position with responsibility for: Maintaining the purchase ledger. Bank and statement reconciliations. Preparing payment runs. Multicurrency bank reconciliations. Preparing and sending customer statements. Liaising with customers and suppliers resolving queries, providing copy invoices etc. Liaising with colleagues across the business. Salary: £27,900 pro rata + benefits including pension, free parking, 23 days holiday + bank holidays, EAP. Location: On site at offices in Exeter (outskirts). Hours: 20 - 24 hours per week worked between Mon - Fri, full days or school hours considered Part-Time Finance Assistant - The Person: This role will suit an experienced finance administrator seeking a varied hands-on role with a great business, where you will be a key member of the finance team. Recent administration experience including purchase ledger and reconciliations. A strong communicator, you'll possess an approachable personality and a positive attitude. IT literate with experience of Excel. Team player able to work using own initiative and effectively manage own time. This is an urgent requirement with interviews to take place asap, so please don't delay in submitting your CV, we will be in touch promptly to discuss the role and employer. For an informal discussion or further information please contact Jo at Isca Recruitment. Please note this employer does not hold a licence to sponsor visas. We cannot process applications requiring sponsorship now or in the future. Isca Recruitment Ltd provides services as an agency and an employment business. Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate. Specialists in office support, accountancy and finance across the South West.
May 11, 2026
Full time
Isca Recruitment is delighted to be recruiting for an experienced finance administrator to join a successful growing SME business as the Part-Time Finance Assistant at their Exeter office. Reporting to the Finance Director, and working as part of a friendly finance team this is a varied position with responsibility for: Maintaining the purchase ledger. Bank and statement reconciliations. Preparing payment runs. Multicurrency bank reconciliations. Preparing and sending customer statements. Liaising with customers and suppliers resolving queries, providing copy invoices etc. Liaising with colleagues across the business. Salary: £27,900 pro rata + benefits including pension, free parking, 23 days holiday + bank holidays, EAP. Location: On site at offices in Exeter (outskirts). Hours: 20 - 24 hours per week worked between Mon - Fri, full days or school hours considered Part-Time Finance Assistant - The Person: This role will suit an experienced finance administrator seeking a varied hands-on role with a great business, where you will be a key member of the finance team. Recent administration experience including purchase ledger and reconciliations. A strong communicator, you'll possess an approachable personality and a positive attitude. IT literate with experience of Excel. Team player able to work using own initiative and effectively manage own time. This is an urgent requirement with interviews to take place asap, so please don't delay in submitting your CV, we will be in touch promptly to discuss the role and employer. For an informal discussion or further information please contact Jo at Isca Recruitment. Please note this employer does not hold a licence to sponsor visas. We cannot process applications requiring sponsorship now or in the future. Isca Recruitment Ltd provides services as an agency and an employment business. Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate. Specialists in office support, accountancy and finance across the South West.
PMO Support Must have an Active DV Clearance 4 Day weeks are available PMO RAID Specialist Our client is looking for an PMO Support, you will deliver value for our customers by exploring new technologies within a team that values collaboration and constantly changing dynamic environment to build a better service. Your role will involve: We are looking for a PMO Support Office to join a dynamic PMO team that is evolving with a large programme change. Your role will involve Ensure accurate tracking and reporting of all relevant RAID Logs/ Tracker Facilitate brainstorming sessions and work with stakeholders to identify potential risks, issues, assumptions, and dependencies, and then assess their likelihood and potential impact. Ensure consistent RAID management standards are applied across the portfolio and provide assurance that controls are robust, realistic, and aligned with the overall governance framework. Identify opportunities for process improvements and implement better tools and systems (e.g., Jira, Excel) for managing and reporting RAID data. Prepare and present professional-quality reports, dashboards, and insights for various governance forums (e.g., project boards) to keep stakeholders informed of key challenges and decisions Provide RAID support to Program staff as required. Support the PMO with general day-to-day project/service activities as listed within the PMO Charter. Key skills and experience: RAID knowledge and effective management Strong analytic skills Effective Communication skills - written and verbal Stakeholder Management Attention to detail Software proficient- Excel and SharePoint Adaptability - Ability to work under pressure in fast-paced, evolving environments and adapt to changing project needs
May 11, 2026
Contractor
PMO Support Must have an Active DV Clearance 4 Day weeks are available PMO RAID Specialist Our client is looking for an PMO Support, you will deliver value for our customers by exploring new technologies within a team that values collaboration and constantly changing dynamic environment to build a better service. Your role will involve: We are looking for a PMO Support Office to join a dynamic PMO team that is evolving with a large programme change. Your role will involve Ensure accurate tracking and reporting of all relevant RAID Logs/ Tracker Facilitate brainstorming sessions and work with stakeholders to identify potential risks, issues, assumptions, and dependencies, and then assess their likelihood and potential impact. Ensure consistent RAID management standards are applied across the portfolio and provide assurance that controls are robust, realistic, and aligned with the overall governance framework. Identify opportunities for process improvements and implement better tools and systems (e.g., Jira, Excel) for managing and reporting RAID data. Prepare and present professional-quality reports, dashboards, and insights for various governance forums (e.g., project boards) to keep stakeholders informed of key challenges and decisions Provide RAID support to Program staff as required. Support the PMO with general day-to-day project/service activities as listed within the PMO Charter. Key skills and experience: RAID knowledge and effective management Strong analytic skills Effective Communication skills - written and verbal Stakeholder Management Attention to detail Software proficient- Excel and SharePoint Adaptability - Ability to work under pressure in fast-paced, evolving environments and adapt to changing project needs
Vehicle Technician - Chelmsford Are you an experienced Vehicle Technician seeking your next career move? Our client, a reputable and award-winning Dealership in Chelmsford, Essex, is looking for a talented Vehicle Technician to join their friendly and professional team. This is an excellent opportunity for a motivated individual looking to work in a supportive environment that values technical expertise and customer service. Benefits: Competitive basic salary up to 50,000 per annum On Target Earnings (OTE) of up to 72,000 Modern workshop facilities equipped with the latest tools and technology Stable, permanent employment within a thriving automotive business Monday to Friday working week with a 1-in-4 Saturday rota Ongoing training and professional development opportunities Supportive team environment committed to excellence Duties: Carrying out routine servicing and repairs across a broad range of vehicles Diagnosing electrical and mechanical faults efficiently Ensuring all work is completed to manufacturer standards as a Vehicle Technician Maintaining accurate service and repair records Communicating effectively with colleagues and customers Adhering to health and safety protocols at all times Requirements: Proven experience as a Vehicle Technician with a solid work history NVQ Level 3 in Vehicle Maintenance and Repair or equivalent qualification Strong diagnostic skills, essential for a Vehicle Technician Ability to work independently and as part of a team Full UK driving licence Excellent attention to detail and customer-focused approach Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Chelmsford and Essex, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
May 11, 2026
Full time
Vehicle Technician - Chelmsford Are you an experienced Vehicle Technician seeking your next career move? Our client, a reputable and award-winning Dealership in Chelmsford, Essex, is looking for a talented Vehicle Technician to join their friendly and professional team. This is an excellent opportunity for a motivated individual looking to work in a supportive environment that values technical expertise and customer service. Benefits: Competitive basic salary up to 50,000 per annum On Target Earnings (OTE) of up to 72,000 Modern workshop facilities equipped with the latest tools and technology Stable, permanent employment within a thriving automotive business Monday to Friday working week with a 1-in-4 Saturday rota Ongoing training and professional development opportunities Supportive team environment committed to excellence Duties: Carrying out routine servicing and repairs across a broad range of vehicles Diagnosing electrical and mechanical faults efficiently Ensuring all work is completed to manufacturer standards as a Vehicle Technician Maintaining accurate service and repair records Communicating effectively with colleagues and customers Adhering to health and safety protocols at all times Requirements: Proven experience as a Vehicle Technician with a solid work history NVQ Level 3 in Vehicle Maintenance and Repair or equivalent qualification Strong diagnostic skills, essential for a Vehicle Technician Ability to work independently and as part of a team Full UK driving licence Excellent attention to detail and customer-focused approach Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Chelmsford and Essex, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role In an uncertain and fast-moving world, GlobalData's mission is to help our clients to be more successful and innovative. The world's largest industries use our unique data, expert analysis, and innovative solutions. We thrive on uncertainty which is why recent global events have increased demand for our services, creating exciting new career opportunities within our Customer Success team.? Are you motivated to help our clients understand what s going to happen in the future within their business Are you interested in working in a fast-paced, innovative environment Are you passionate about team development and motivating to exceptional performance? If so, we want to make you part of GlobalData s success story. As a member of our EMEA Customer Success team, you will work in a growing, energised culture, surrounded by motivated and talented colleagues who support many of the region s top businesses every day.? What you ll be doing Using your experience inside of the industry, you would be proactively building relationships with our clients over the phone to ensure they see the full value in our services and are getting the best return on their investment with us.? Engage,?delight?and retain clients by supporting business and individual user challenges. Work cross-functionally with our research teams to answer our client s most pressing questions in a timely way.? Lead internal knowledge-sharing initiatives, such as training sessions, documentation, or mentorship programs. Develop an in-depth knowledge of our products and an understanding of what s happening in the industry so that you can drive continuous client engagement. Proactively identify trends in customer needs and partner with Sales Executives and Account Managers to develop an understanding of what the client would like to achieve through our products and identify how we can help them do so.? Ensure data integrity by updating records in our CRM system.? Be the voice of the customer within our business and provide feedback to all other teams to drive continuous customer success.? Begin contributing to thought leadership, such as blog posts, webinars, or industry panels. What we re looking for ? Bachelor's degree AND/OR 1-3 years work experience in a client support/service role.? Goal orientated with a positive attitude towards KPIs and targets.? Intellectual curiosity for business, people and culture, and a passion for problem-solving.? Looks to learn from others and works well independently and within a team.? Excellent oral and written communication skills.? Demonstrated ability to meet deadlines and have excellent attention to detail. Well defined prioritisation and organisational skills.? Salesforce and Microsoft Office experience preferred. Previous experience in the consumer industry preferred but not required In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 11, 2026
Full time
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role In an uncertain and fast-moving world, GlobalData's mission is to help our clients to be more successful and innovative. The world's largest industries use our unique data, expert analysis, and innovative solutions. We thrive on uncertainty which is why recent global events have increased demand for our services, creating exciting new career opportunities within our Customer Success team.? Are you motivated to help our clients understand what s going to happen in the future within their business Are you interested in working in a fast-paced, innovative environment Are you passionate about team development and motivating to exceptional performance? If so, we want to make you part of GlobalData s success story. As a member of our EMEA Customer Success team, you will work in a growing, energised culture, surrounded by motivated and talented colleagues who support many of the region s top businesses every day.? What you ll be doing Using your experience inside of the industry, you would be proactively building relationships with our clients over the phone to ensure they see the full value in our services and are getting the best return on their investment with us.? Engage,?delight?and retain clients by supporting business and individual user challenges. Work cross-functionally with our research teams to answer our client s most pressing questions in a timely way.? Lead internal knowledge-sharing initiatives, such as training sessions, documentation, or mentorship programs. Develop an in-depth knowledge of our products and an understanding of what s happening in the industry so that you can drive continuous client engagement. Proactively identify trends in customer needs and partner with Sales Executives and Account Managers to develop an understanding of what the client would like to achieve through our products and identify how we can help them do so.? Ensure data integrity by updating records in our CRM system.? Be the voice of the customer within our business and provide feedback to all other teams to drive continuous customer success.? Begin contributing to thought leadership, such as blog posts, webinars, or industry panels. What we re looking for ? Bachelor's degree AND/OR 1-3 years work experience in a client support/service role.? Goal orientated with a positive attitude towards KPIs and targets.? Intellectual curiosity for business, people and culture, and a passion for problem-solving.? Looks to learn from others and works well independently and within a team.? Excellent oral and written communication skills.? Demonstrated ability to meet deadlines and have excellent attention to detail. Well defined prioritisation and organisational skills.? Salesforce and Microsoft Office experience preferred. Previous experience in the consumer industry preferred but not required In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
ITS Construction Professionals South LTD
Southampton, Hampshire
Candidate required: Trainee Recruitment Consultant White Collar Construction Job Type: Permanent Start date: ASAP Industry: Construction Professionals Location: Southampton ITS Building People are looking to recruit a Trainee Recruitment Consultant to join our White Collar Construction Professionals team in Southampton. This is an excellent opportunity for someone looking to build a long-term career within recruitment, sales and the construction industry, joining an established business with over 50 years experience within construction recruitment. Our White Collar division specialises in supplying professional staff into the construction sector, including roles such as Site Managers, Quantity Surveyors, Project Managers, Design Managers and Commercial staff across the South of England. You will receive hands-on training, ongoing support and genuine progression opportunities, working alongside experienced consultants within a fast-paced and supportive environment. Key responsibilities include, but are not limited to: Sourcing and speaking with construction professionals daily Building relationships with candidates and clients Advertising vacancies across job boards and social media Supporting consultants with live vacancies and recruitment processes Booking interviews and managing candidate availability Conducting candidate qualification calls and registrations Using LinkedIn and CRM systems to identify new business opportunities Learning business development and client management skills The ideal candidate will have: Strong communication and interpersonal skills A confident and motivated personality A professional and hardworking attitude Good organisation and attention to detail A willingness to learn and develop within a sales environment Previous sales, recruitment or customer service experience would be beneficial but is not essential Full UK driving licence preferred What we can offer: 23 days annual leave per year - increasing to 28 year for long service Hands on support and training from direct line managers and colleagues Level 3 Recruiter Development Programme co-ordinated by a recruitment specialist apprenticeship delivery partner if desired Clear career progression and development opportunities Ongoing training and support from experienced recruiters and managers A supportive and collaborative office environment Opportunity to build a long-term career within a well-established business A fast-paced and rewarding working environment where hard work is recognised How to apply: If you are interested in starting a career within white collar construction recruitment and would like to be considered for this opportunity, please apply today or contact ITS Building People Southampton for a confidential discussion. Equal Opportunities: ITS Building People are committed to promoting equal opportunities regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business and are an equal opportunities employer.
May 11, 2026
Full time
Candidate required: Trainee Recruitment Consultant White Collar Construction Job Type: Permanent Start date: ASAP Industry: Construction Professionals Location: Southampton ITS Building People are looking to recruit a Trainee Recruitment Consultant to join our White Collar Construction Professionals team in Southampton. This is an excellent opportunity for someone looking to build a long-term career within recruitment, sales and the construction industry, joining an established business with over 50 years experience within construction recruitment. Our White Collar division specialises in supplying professional staff into the construction sector, including roles such as Site Managers, Quantity Surveyors, Project Managers, Design Managers and Commercial staff across the South of England. You will receive hands-on training, ongoing support and genuine progression opportunities, working alongside experienced consultants within a fast-paced and supportive environment. Key responsibilities include, but are not limited to: Sourcing and speaking with construction professionals daily Building relationships with candidates and clients Advertising vacancies across job boards and social media Supporting consultants with live vacancies and recruitment processes Booking interviews and managing candidate availability Conducting candidate qualification calls and registrations Using LinkedIn and CRM systems to identify new business opportunities Learning business development and client management skills The ideal candidate will have: Strong communication and interpersonal skills A confident and motivated personality A professional and hardworking attitude Good organisation and attention to detail A willingness to learn and develop within a sales environment Previous sales, recruitment or customer service experience would be beneficial but is not essential Full UK driving licence preferred What we can offer: 23 days annual leave per year - increasing to 28 year for long service Hands on support and training from direct line managers and colleagues Level 3 Recruiter Development Programme co-ordinated by a recruitment specialist apprenticeship delivery partner if desired Clear career progression and development opportunities Ongoing training and support from experienced recruiters and managers A supportive and collaborative office environment Opportunity to build a long-term career within a well-established business A fast-paced and rewarding working environment where hard work is recognised How to apply: If you are interested in starting a career within white collar construction recruitment and would like to be considered for this opportunity, please apply today or contact ITS Building People Southampton for a confidential discussion. Equal Opportunities: ITS Building People are committed to promoting equal opportunities regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business and are an equal opportunities employer.
Position: Assembly Operative Pay Rate: 13.00ph - 14.50ph Location: Bury St Edmunds Hours: 37.5 hours per week - Monday - Thursday 06:00am - 15.45pm (Fridays off) Proactive are currently recruiting for multiple skilled Assembly Operatives in Bury St Edmunds to start work immediately. This is a temp to perm position working for a market leader in the design and manufacture of high performance parts. You will be working as part of a wider team delivering projects to meet production targets. Our client requires candidates who have assembly skills and previous experience working within a manufacturing or engineering environment. You should be a quick learner, have good dexterity and be able to follow assembly instructions. Relevant Skills & Experience: Assembly of parts and components Use of various hand tools Attention to detail Previous experience working within a manufacturing/engineering environment. Ability to read engineering diagrams Paint Spraying - Not Mandatory How to Apply: For more information on the role, or an informal discussion regarding opportunities we have available, please contact Jemal Tawfieg on (phone number removed) or (url removed) Why work with Proactive? Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
May 11, 2026
Full time
Position: Assembly Operative Pay Rate: 13.00ph - 14.50ph Location: Bury St Edmunds Hours: 37.5 hours per week - Monday - Thursday 06:00am - 15.45pm (Fridays off) Proactive are currently recruiting for multiple skilled Assembly Operatives in Bury St Edmunds to start work immediately. This is a temp to perm position working for a market leader in the design and manufacture of high performance parts. You will be working as part of a wider team delivering projects to meet production targets. Our client requires candidates who have assembly skills and previous experience working within a manufacturing or engineering environment. You should be a quick learner, have good dexterity and be able to follow assembly instructions. Relevant Skills & Experience: Assembly of parts and components Use of various hand tools Attention to detail Previous experience working within a manufacturing/engineering environment. Ability to read engineering diagrams Paint Spraying - Not Mandatory How to Apply: For more information on the role, or an informal discussion regarding opportunities we have available, please contact Jemal Tawfieg on (phone number removed) or (url removed) Why work with Proactive? Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Diamond Blaque HR Solutions
City Of Westminster, London
Description We are recruiting a Trading Standards Business Readiness Project (Renters Rights) Officer for a local government client in Westminster, London. Above all, you will bring a genuine interest in the Renters' Rights Act, a strong commitment to effective implementation, and a collaborative approach to partnership working. You will be resilient, customer-focused, and dedicated to delivering high-quality regulatory services that protect residents and improve standards across the sector. This is a high-profile opportunity to play a key role in shaping the approach to a major new piece of legislation while helping protect some of the most vulnerable residents in the borough. You will work closely with the Private Sector Housing Team, Trading Standards colleagues, and a wide range of internal and external partners to support business readiness, compliance, and enforcement activity linked to the Renters' Rights Act. (Agile / Hybrid working) Responsibility Lead on Trading Standards input into the Business Readiness Programme for the Renters' Rights Act. Develop, implement, and enforce Trading Standards policies to promote fair and safe trading. Provide specialist advice on consumer protection, housing, renting, and related legislation. Investigate complaints, carry out inspections of trading premises, and take appropriate enforcement action. Apply a broad range of enforcement tools, including negotiation and formal action where required. Prepare high-quality reports, statements, consultation documents, and case records. Deliver talks, advice sessions, and guidance to businesses, residents, and stakeholder groups Support performance targets, service improvement initiatives, and best practice implementation Train, mentor, and supervise less experienced colleagues where required Work collaboratively as part of a multi-disciplinary working group supporting Renters' Rights implementation. Qualification Essential GCSES or equivalent to include Maths and English A relevant Trading Standards qualification, or equivalent regulatory qualification Advanced user Microsoft Office, Word, Excel, PowerPoint, Outlook, social media. Qualifications, Knowledge & Experience Requirements - Criteria to be Tested at Shortlisting. Proven experience conducting investigations and enforcement within a regulatory environment Strong working knowledge of consumer protection, housing, or related legislation Excellent communication and report-writing skills Confidence in explaining legislation and regulatory requirements to diverse audiences Ability to manage a varied caseload and prioritise work effectively Strong analytical skills, attention to detail, and problem-solving ability Experience in regulating lettings agents or property management services Experience working closely with housing teams or in private sector housing enforcement Essential Compliance Requirements Three Years of References A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
May 11, 2026
Contractor
Description We are recruiting a Trading Standards Business Readiness Project (Renters Rights) Officer for a local government client in Westminster, London. Above all, you will bring a genuine interest in the Renters' Rights Act, a strong commitment to effective implementation, and a collaborative approach to partnership working. You will be resilient, customer-focused, and dedicated to delivering high-quality regulatory services that protect residents and improve standards across the sector. This is a high-profile opportunity to play a key role in shaping the approach to a major new piece of legislation while helping protect some of the most vulnerable residents in the borough. You will work closely with the Private Sector Housing Team, Trading Standards colleagues, and a wide range of internal and external partners to support business readiness, compliance, and enforcement activity linked to the Renters' Rights Act. (Agile / Hybrid working) Responsibility Lead on Trading Standards input into the Business Readiness Programme for the Renters' Rights Act. Develop, implement, and enforce Trading Standards policies to promote fair and safe trading. Provide specialist advice on consumer protection, housing, renting, and related legislation. Investigate complaints, carry out inspections of trading premises, and take appropriate enforcement action. Apply a broad range of enforcement tools, including negotiation and formal action where required. Prepare high-quality reports, statements, consultation documents, and case records. Deliver talks, advice sessions, and guidance to businesses, residents, and stakeholder groups Support performance targets, service improvement initiatives, and best practice implementation Train, mentor, and supervise less experienced colleagues where required Work collaboratively as part of a multi-disciplinary working group supporting Renters' Rights implementation. Qualification Essential GCSES or equivalent to include Maths and English A relevant Trading Standards qualification, or equivalent regulatory qualification Advanced user Microsoft Office, Word, Excel, PowerPoint, Outlook, social media. Qualifications, Knowledge & Experience Requirements - Criteria to be Tested at Shortlisting. Proven experience conducting investigations and enforcement within a regulatory environment Strong working knowledge of consumer protection, housing, or related legislation Excellent communication and report-writing skills Confidence in explaining legislation and regulatory requirements to diverse audiences Ability to manage a varied caseload and prioritise work effectively Strong analytical skills, attention to detail, and problem-solving ability Experience in regulating lettings agents or property management services Experience working closely with housing teams or in private sector housing enforcement Essential Compliance Requirements Three Years of References A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Do you have a background in sales? have you worked in relocation sales or estate agency? If so, then we want to hear from you! Our client are one of the largest and most recognised brands in the world! They're looking for a strong sales person to join their expanding department in Horsham. Benefits Generous Commission Scheme Car Allowance of £4500 Employee Assistance Programme - EAP (supports employees' wellbeing on many issues both in and out of work) Health & Fitness Discount Vouchers 25 days holiday plus bank holidays Birthday Voucher Christmas Voucher Dress Down Fridays Staff Rewards Voucher Scheme based on performance Staff Referral Scheme Paid time off for volunteering Eye care vouchers Free Flu Vaccination Pension contributions after 3 months service Free parking This role will see you speaking with customers who are looking for a relocation removals specialist and your role is to build a relationship with them, produce a quote and ensure the customer books with you and is happy with the service. You will be converting leads which come via the telephone and via their web enquiry page. You will need a full UK driving licence and you'll be out on site surveying the contents which need moving in order to provide a quote, You will be upselling add-ons including things like insurance. You will be covering the following postcodes; RH BN GU KT So you will ideally live in RH, BN or KT! We are looking for self starters who are motivated to delivery world class customer service. This is a full time permanent role with a company who has an amazing reputation!
May 11, 2026
Full time
Do you have a background in sales? have you worked in relocation sales or estate agency? If so, then we want to hear from you! Our client are one of the largest and most recognised brands in the world! They're looking for a strong sales person to join their expanding department in Horsham. Benefits Generous Commission Scheme Car Allowance of £4500 Employee Assistance Programme - EAP (supports employees' wellbeing on many issues both in and out of work) Health & Fitness Discount Vouchers 25 days holiday plus bank holidays Birthday Voucher Christmas Voucher Dress Down Fridays Staff Rewards Voucher Scheme based on performance Staff Referral Scheme Paid time off for volunteering Eye care vouchers Free Flu Vaccination Pension contributions after 3 months service Free parking This role will see you speaking with customers who are looking for a relocation removals specialist and your role is to build a relationship with them, produce a quote and ensure the customer books with you and is happy with the service. You will be converting leads which come via the telephone and via their web enquiry page. You will need a full UK driving licence and you'll be out on site surveying the contents which need moving in order to provide a quote, You will be upselling add-ons including things like insurance. You will be covering the following postcodes; RH BN GU KT So you will ideally live in RH, BN or KT! We are looking for self starters who are motivated to delivery world class customer service. This is a full time permanent role with a company who has an amazing reputation!
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 11, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Look Ahead Care Support and Housing
Tower Hamlets, London
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £ 40,000.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. We embrace diversity in all its forms and are proud to employ a workforce that reflects the communities we serve. We are committed to creating inclusive environments where both colleagues and the people we support can thrive. The Opportunity This is a rewarding opportunity for an experienced and values-driven Service Manager to lead a specialist accommodation-based service supporting up to 15 women and children fleeing domestic abuse. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Service Leadership and Operational Management Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse. Safeguarding, Risk and Safety Management Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused. Staff Leadership and Performance Management Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes. Quality Assurance, Partnerships and Service Development Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery. Compliance and Professional Practice Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards. About you: Knowledge and Experience Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families. Skills and Abilities Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services. Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases. Personal Qualities Commitment to delivering person-centred, empowering, and inclusive services. About us: We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
May 11, 2026
Full time
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £ 40,000.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. We embrace diversity in all its forms and are proud to employ a workforce that reflects the communities we serve. We are committed to creating inclusive environments where both colleagues and the people we support can thrive. The Opportunity This is a rewarding opportunity for an experienced and values-driven Service Manager to lead a specialist accommodation-based service supporting up to 15 women and children fleeing domestic abuse. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Service Leadership and Operational Management Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse. Safeguarding, Risk and Safety Management Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused. Staff Leadership and Performance Management Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes. Quality Assurance, Partnerships and Service Development Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery. Compliance and Professional Practice Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards. About you: Knowledge and Experience Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families. Skills and Abilities Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services. Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases. Personal Qualities Commitment to delivering person-centred, empowering, and inclusive services. About us: We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you a Contact Centre Team Manager (or an experienced Team Leader ready to step up) who excels at leading people, driving performance, and delivering great customer outcomes? Were looking for a Client Success Team Manager to lead and develop a team of Client Success Specialists, ensuring outstanding service delivery while driving performance, engagement, and continuous improvement click apply for full job details
May 11, 2026
Full time
Are you a Contact Centre Team Manager (or an experienced Team Leader ready to step up) who excels at leading people, driving performance, and delivering great customer outcomes? Were looking for a Client Success Team Manager to lead and develop a team of Client Success Specialists, ensuring outstanding service delivery while driving performance, engagement, and continuous improvement click apply for full job details
Compliance Control Team Leader Novuna Vehicle Solutions Lead. Inspire. Drive compliance excellence. Ready to take the lead in a fast moving environment where no two days are the same? We're looking for a Compliance Control Team Leader to guide a high performing team, deliver outstanding customer experiences, and ensure every vehicle in our fleet stays safe, legal, and fully compliant. Join a forward thinking organisation with bold ambitions and a culture built on Harmony, Sincerity, and Pioneering Spirit . What You'll Be Doing In this impactful leadership role, you'll: Lead and inspire your team to deliver exceptional, customer focused outcomes. Take ownership of day to day compliance activity and ensure 100% vehicle conformity. Plan, prioritise, and manage workloads to hit service standards and team targets. Minimise downtime through proactive scheduling and smart event coordination. Resolve compliance issues quickly and confidently. Produce timely daily reports highlighting key risks and overdue events. Represent the department in customer meetings and stakeholder discussions. Support onboarding for new customers with accurate compliance setup. Drive continuous improvement and identify efficiencies across processes. Proactively identify legislative changes through horizon scanning and assess their internal and external impacts. What You'll Bring You'll thrive in this role if you have: Strong decision making skills and proven leadership capability. Confident communication skills, both written and verbal. A collaborative, adaptable mindset and the ability to work independently. Strong analytical, organisational, and problem solving skills. Experience with CPC and O Licence requirements (MOTs, PMIs, Guide to maintaining roadworthiness, Tachograph Calibrations, LOLER) preferable or a strong desire to learn. Knowledge of vehicle leasing, supply chain environments, or similar operations (advantageous). Proficiency with operating systems and Microsoft Office, especially Excel. Why Join Novuna? A supportive culture where your ideas and impact truly matter. Opportunities to grow your skills, lead meaningful work, and develop your career. A chance to shape how we deliver compliance excellence for thousands of customers operating specialists fleets. A business committed to innovation, continuous improvement, and outstanding service. What's in it for you? Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you. Our offer to you includes: An excellent bonus scheme Hybrid working 25 days' holiday, plus bank holidays and the option to buy/sell 5 days Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year Ready to Make an Impact? If you're energised by leading teams, solving problems, and delivering brilliant service, we'd love to hear from you.
May 11, 2026
Full time
Compliance Control Team Leader Novuna Vehicle Solutions Lead. Inspire. Drive compliance excellence. Ready to take the lead in a fast moving environment where no two days are the same? We're looking for a Compliance Control Team Leader to guide a high performing team, deliver outstanding customer experiences, and ensure every vehicle in our fleet stays safe, legal, and fully compliant. Join a forward thinking organisation with bold ambitions and a culture built on Harmony, Sincerity, and Pioneering Spirit . What You'll Be Doing In this impactful leadership role, you'll: Lead and inspire your team to deliver exceptional, customer focused outcomes. Take ownership of day to day compliance activity and ensure 100% vehicle conformity. Plan, prioritise, and manage workloads to hit service standards and team targets. Minimise downtime through proactive scheduling and smart event coordination. Resolve compliance issues quickly and confidently. Produce timely daily reports highlighting key risks and overdue events. Represent the department in customer meetings and stakeholder discussions. Support onboarding for new customers with accurate compliance setup. Drive continuous improvement and identify efficiencies across processes. Proactively identify legislative changes through horizon scanning and assess their internal and external impacts. What You'll Bring You'll thrive in this role if you have: Strong decision making skills and proven leadership capability. Confident communication skills, both written and verbal. A collaborative, adaptable mindset and the ability to work independently. Strong analytical, organisational, and problem solving skills. Experience with CPC and O Licence requirements (MOTs, PMIs, Guide to maintaining roadworthiness, Tachograph Calibrations, LOLER) preferable or a strong desire to learn. Knowledge of vehicle leasing, supply chain environments, or similar operations (advantageous). Proficiency with operating systems and Microsoft Office, especially Excel. Why Join Novuna? A supportive culture where your ideas and impact truly matter. Opportunities to grow your skills, lead meaningful work, and develop your career. A chance to shape how we deliver compliance excellence for thousands of customers operating specialists fleets. A business committed to innovation, continuous improvement, and outstanding service. What's in it for you? Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you. Our offer to you includes: An excellent bonus scheme Hybrid working 25 days' holiday, plus bank holidays and the option to buy/sell 5 days Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year Ready to Make an Impact? If you're energised by leading teams, solving problems, and delivering brilliant service, we'd love to hear from you.
Are you ready to play a key role in delivering exceptional technical solutions for our customers? RRS is looking for a driven Technical Manager to join our growing Technical Team and help ensure every project is planned, costed and delivered to the highest standard. If you hold strong technical, analytical, and organisational skills - and are looking for your next challenge in the industry - they'd love to hear from you.Working alongside the Technical Lead, you'll turn complex requirements into safe, efficient solutions while supporting the smooth delivery of our services. We're looking for someone who lives our core values: dependable, accountable, resourceful, adaptable and passionate about achieving great results. If you want to make a real impact in a forward-thinking business where your expertise truly matters, this could be the ideal opportunity for you.At Rapid Response Solutions Ltd, our vision is to serve as a trusted strategic partner, delivering responsive, reliable, and value-driven solutions that simplify complexity, optimise cost efficiency, and create lasting mutual success. We are a highly experienced provider of Machine Moving, Lifting, Storage, and Transport projects across Europe. They have an exciting opportunity for the right candidate to join their dynamic and highly experienced team of Technical Managers. Reporting Structure You will report directly to: Lead Technical Manager Commercial Director Managing Director Key Responsibilities Surveying, Costing & Project Management Analyse proposals, specifications, drawings, and other documentation. Provide cost estimates for customer RFQs using standard company documentation and SimPRO software. Attend customer sites to fully understand project requirements. Compile tender documentation including technical methodologies, material schedules, method statements, risk assessments, safety information, and work programmes. Review drawings, documents, and emails to extract relevant project information. Obtain timely bids from subcontractors and vendors, ensuring accurate material specification and timelines. Build and maintain strong customer relationships to encourage repeat business. Liaise effectively with clients and internal teams to clarify requirements and answer queries. Complete tender submissions within deadlines and company costing requirements. Work with Project Managers to prepare high-quality bids. Complete thorough and accurate survey reports, highlighting all site risks. Take precise measurements and utilise clear photographic evidence in reports. Specify appropriate equipment with suitable safety margins and be able to justify equipment choices. Produce accurate crane drawings using relevant software, incorporating customer drawings where possible. Maintain backup notes and drawings for dispute resolution or unexpected issues. Follow up with customers after quotation submissions to maximise conversion and close opportunities. Work with the client to ensure the project is delivered successfully. Work with the projects team to ensure the effective planning and coordination of each project. Brief the team leader on each project prior to commencement to ensure clarity of scope, risks, and requirements. Provide timely and accurate variation costings to customers when project requirements change. Undertake additional reasonable duties as requested by RRS management. Business Development Work with the Group Business Development Director to identify target areas for growth. Approach potential new clients via LinkedIn, email, and phone. Maintain regular contact with key accounts. Secure new business in line with individual and company sales targets. About You The company are looking for someone who: Is a qualified Appointed Person with strong experience planning and designing lifting operations. Is confident using AutoCAD and capable of producing accurate crane lift drawings and technical documentation. Has proven experience designing crane lifts, selecting appropriate equipment and assessing site constraints. Is proficient in preparing accurate costings and estimates, with strong analytical skills and attention to detail. Is fully computer literate, including competent use of Excel, Word and industry-related software. Communicates professionally with customers, councils, landowners and internal teams, representing RRS with confidence and clarity. Can manage multiple tasks, deadlines and site visits while maintaining a high standard of accuracy and organisation. Desirable attributes: A motivation to expand technical knowledge into machinery movement projects, including jacking and skidding operations. An interest in developing broader capabilities across specialist lifting, complex logistics and engineered solutions. Job details: Technical Manager Location: Bristol & Gloucester Area Hours: 40 Salary £55-£60,000 Employment Type: Full-time, Permanent How to Apply: If you are interested in this role and would like to learn more our client would love to hear from you. Please attach an up-to-date copy of your CV to the link provided, and they will be in contact.
May 11, 2026
Full time
Are you ready to play a key role in delivering exceptional technical solutions for our customers? RRS is looking for a driven Technical Manager to join our growing Technical Team and help ensure every project is planned, costed and delivered to the highest standard. If you hold strong technical, analytical, and organisational skills - and are looking for your next challenge in the industry - they'd love to hear from you.Working alongside the Technical Lead, you'll turn complex requirements into safe, efficient solutions while supporting the smooth delivery of our services. We're looking for someone who lives our core values: dependable, accountable, resourceful, adaptable and passionate about achieving great results. If you want to make a real impact in a forward-thinking business where your expertise truly matters, this could be the ideal opportunity for you.At Rapid Response Solutions Ltd, our vision is to serve as a trusted strategic partner, delivering responsive, reliable, and value-driven solutions that simplify complexity, optimise cost efficiency, and create lasting mutual success. We are a highly experienced provider of Machine Moving, Lifting, Storage, and Transport projects across Europe. They have an exciting opportunity for the right candidate to join their dynamic and highly experienced team of Technical Managers. Reporting Structure You will report directly to: Lead Technical Manager Commercial Director Managing Director Key Responsibilities Surveying, Costing & Project Management Analyse proposals, specifications, drawings, and other documentation. Provide cost estimates for customer RFQs using standard company documentation and SimPRO software. Attend customer sites to fully understand project requirements. Compile tender documentation including technical methodologies, material schedules, method statements, risk assessments, safety information, and work programmes. Review drawings, documents, and emails to extract relevant project information. Obtain timely bids from subcontractors and vendors, ensuring accurate material specification and timelines. Build and maintain strong customer relationships to encourage repeat business. Liaise effectively with clients and internal teams to clarify requirements and answer queries. Complete tender submissions within deadlines and company costing requirements. Work with Project Managers to prepare high-quality bids. Complete thorough and accurate survey reports, highlighting all site risks. Take precise measurements and utilise clear photographic evidence in reports. Specify appropriate equipment with suitable safety margins and be able to justify equipment choices. Produce accurate crane drawings using relevant software, incorporating customer drawings where possible. Maintain backup notes and drawings for dispute resolution or unexpected issues. Follow up with customers after quotation submissions to maximise conversion and close opportunities. Work with the client to ensure the project is delivered successfully. Work with the projects team to ensure the effective planning and coordination of each project. Brief the team leader on each project prior to commencement to ensure clarity of scope, risks, and requirements. Provide timely and accurate variation costings to customers when project requirements change. Undertake additional reasonable duties as requested by RRS management. Business Development Work with the Group Business Development Director to identify target areas for growth. Approach potential new clients via LinkedIn, email, and phone. Maintain regular contact with key accounts. Secure new business in line with individual and company sales targets. About You The company are looking for someone who: Is a qualified Appointed Person with strong experience planning and designing lifting operations. Is confident using AutoCAD and capable of producing accurate crane lift drawings and technical documentation. Has proven experience designing crane lifts, selecting appropriate equipment and assessing site constraints. Is proficient in preparing accurate costings and estimates, with strong analytical skills and attention to detail. Is fully computer literate, including competent use of Excel, Word and industry-related software. Communicates professionally with customers, councils, landowners and internal teams, representing RRS with confidence and clarity. Can manage multiple tasks, deadlines and site visits while maintaining a high standard of accuracy and organisation. Desirable attributes: A motivation to expand technical knowledge into machinery movement projects, including jacking and skidding operations. An interest in developing broader capabilities across specialist lifting, complex logistics and engineered solutions. Job details: Technical Manager Location: Bristol & Gloucester Area Hours: 40 Salary £55-£60,000 Employment Type: Full-time, Permanent How to Apply: If you are interested in this role and would like to learn more our client would love to hear from you. Please attach an up-to-date copy of your CV to the link provided, and they will be in contact.