Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: 26,938 - 28,609 plus up to 2,000 performance-related bonus Job Type: Permanent, Full Time Working hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What You'll Be Doing: Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. What We're looking for: Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving. Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued. Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care. Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best. Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies. Why This Opportunity is So Exciting: Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay! Join an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better. Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up. A Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of;Customer Service Assistant, Customer Service Executive may also be considered for this role.
May 05, 2026
Full time
Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: 26,938 - 28,609 plus up to 2,000 performance-related bonus Job Type: Permanent, Full Time Working hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What You'll Be Doing: Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. What We're looking for: Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving. Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued. Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care. Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best. Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies. Why This Opportunity is So Exciting: Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay! Join an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better. Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up. A Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of;Customer Service Assistant, Customer Service Executive may also be considered for this role.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 05, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
We are a UK specialist with over a century or experience in consumer goods, labelling and graphic arts adhesive products. Due to ongoing investment and continued growth, we're looking for a driven Business Development Manager to take ownership of a key territory of the North of England and Scotland. BASIC SALARY: £50,000 - £60,000 BENEFITS: Bonus Car Allowance Pension 20 Days Holiday + Christmas shut down and Bank Holidays Cash plan for Dental & Optical LOCATION: Home based - North England / Scotland COMMUTABLE LOCATIONS: Manchester, Leeds, Newcastle-upon-Tyne, Edinburgh, Liverpool, Glasgow, Sheffield or any where in between JOB DESCRIPTION: Business Development Manager, Area Sales Manager, Technical Sales Manager - Adhesives or General Industrial As our Business Development Manager / Technical Sales Manager, you will take full ownership of some existing accounts whilst also working on growing into new businesses across your territory (currently circa £1.5m turnover). Reporting directly to the Technical Sales Director, you'll play a pivotal role within the sales team, with the autonomy to help shape strategy, win new business, and drive measurable revenue growth. Key responsibilities include: Creating and executing a clear, commercially focused sales strategy Building and landing a strong pipeline of new business opportunities Developing and expanding relationships with key clients through strategic account management Monitoring market & industry trends as well as competitor activity to identify growth opportunities Delivering new customer wins and incremental revenue growth (circa 10% year on year) Collaborating closely with operational and technical teams to ensure propositions are both competitive and deliverable at scale. PERSON SPECIFICATION: Business Development Manager, Area Sales Manager, Technical Sales Manager - Adhesives or General Industrial Ultimately, you will already be a proven salesperson with the ambition and drive to take your career further. While experience in adhesives would be advantageous, we are open to candidates from other technical consumable backgrounds with a keen focus on distribution or distributor exposure. What matters most is your ability to approach a market sector with true ownership, treating it as your own business and making decisions through a strong commercial lens. Our ideal candidate will have: A track record of managing your own agenda and developing a territory and customer base with autonomy and accountability Strong discovery, problem solving, and application based selling capabilities A proactive, entrepreneurial mindset with a constant focus on identifying the next opportunity Experience generating your own business - while leads will be available, success in this role depends on your ability to prospect and create opportunities independently Technical knowledge, experience of a solution based technical product sell will be very beneficial THE COMPANY: We are specialists in providing adhesive solutions across the UK and we are the premium partner for a household brand. We offer local technical support and guidance for end-of-line packaging including consumer goods, e-commerce, labelling and graphic arts sectors. Our dedicated team has many years of combined experience in the adhesives industry. We pride ourselves on offering the highest quality advice and support for our customers' and their processes. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Engineer, Territory Sales Manager, Business Development Manager, Area Sales Manager - Abrasives, Adhesives, Resins, Coatings, Paints, Inks, Technical Consumables, Raw Materials, Distribution, Distributor, Glue, Fasteners, Fixings, PU, Foam. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18466, Wallace Hind Selection
May 05, 2026
Full time
We are a UK specialist with over a century or experience in consumer goods, labelling and graphic arts adhesive products. Due to ongoing investment and continued growth, we're looking for a driven Business Development Manager to take ownership of a key territory of the North of England and Scotland. BASIC SALARY: £50,000 - £60,000 BENEFITS: Bonus Car Allowance Pension 20 Days Holiday + Christmas shut down and Bank Holidays Cash plan for Dental & Optical LOCATION: Home based - North England / Scotland COMMUTABLE LOCATIONS: Manchester, Leeds, Newcastle-upon-Tyne, Edinburgh, Liverpool, Glasgow, Sheffield or any where in between JOB DESCRIPTION: Business Development Manager, Area Sales Manager, Technical Sales Manager - Adhesives or General Industrial As our Business Development Manager / Technical Sales Manager, you will take full ownership of some existing accounts whilst also working on growing into new businesses across your territory (currently circa £1.5m turnover). Reporting directly to the Technical Sales Director, you'll play a pivotal role within the sales team, with the autonomy to help shape strategy, win new business, and drive measurable revenue growth. Key responsibilities include: Creating and executing a clear, commercially focused sales strategy Building and landing a strong pipeline of new business opportunities Developing and expanding relationships with key clients through strategic account management Monitoring market & industry trends as well as competitor activity to identify growth opportunities Delivering new customer wins and incremental revenue growth (circa 10% year on year) Collaborating closely with operational and technical teams to ensure propositions are both competitive and deliverable at scale. PERSON SPECIFICATION: Business Development Manager, Area Sales Manager, Technical Sales Manager - Adhesives or General Industrial Ultimately, you will already be a proven salesperson with the ambition and drive to take your career further. While experience in adhesives would be advantageous, we are open to candidates from other technical consumable backgrounds with a keen focus on distribution or distributor exposure. What matters most is your ability to approach a market sector with true ownership, treating it as your own business and making decisions through a strong commercial lens. Our ideal candidate will have: A track record of managing your own agenda and developing a territory and customer base with autonomy and accountability Strong discovery, problem solving, and application based selling capabilities A proactive, entrepreneurial mindset with a constant focus on identifying the next opportunity Experience generating your own business - while leads will be available, success in this role depends on your ability to prospect and create opportunities independently Technical knowledge, experience of a solution based technical product sell will be very beneficial THE COMPANY: We are specialists in providing adhesive solutions across the UK and we are the premium partner for a household brand. We offer local technical support and guidance for end-of-line packaging including consumer goods, e-commerce, labelling and graphic arts sectors. Our dedicated team has many years of combined experience in the adhesives industry. We pride ourselves on offering the highest quality advice and support for our customers' and their processes. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Engineer, Territory Sales Manager, Business Development Manager, Area Sales Manager - Abrasives, Adhesives, Resins, Coatings, Paints, Inks, Technical Consumables, Raw Materials, Distribution, Distributor, Glue, Fasteners, Fixings, PU, Foam. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18466, Wallace Hind Selection
We are a UK specialist with over a century or experience in consumer goods, labelling and graphic arts adhesive products. Due to ongoing investment and continued growth, we're looking for a driven Business Development Manager to take ownership of a key territory of the North of England and Scotland. BASIC SALARY: £50,000 - £60,000 BENEFITS: Bonus Car Allowance Pension 20 Days Holiday + Christmas shut down and Bank Holidays Cash plan for Dental & Optical LOCATION: Home based - North England / Scotland COMMUTABLE LOCATIONS: Manchester, Leeds, Newcastle-upon-Tyne, Edinburgh, Liverpool, Glasgow, Sheffield or any where in between JOB DESCRIPTION: Business Development Manager, Area Sales Manager, Technical Sales Manager - Adhesives or General Industrial As our Business Development Manager / Technical Sales Manager, you will take full ownership of some existing accounts whilst also working on growing into new businesses across your territory (currently circa £1.5m turnover). Reporting directly to the Technical Sales Director, you'll play a pivotal role within the sales team, with the autonomy to help shape strategy, win new business, and drive measurable revenue growth. Key responsibilities include: Creating and executing a clear, commercially focused sales strategy Building and landing a strong pipeline of new business opportunities Developing and expanding relationships with key clients through strategic account management Monitoring market & industry trends as well as competitor activity to identify growth opportunities Delivering new customer wins and incremental revenue growth (circa 10% year on year) Collaborating closely with operational and technical teams to ensure propositions are both competitive and deliverable at scale. PERSON SPECIFICATION: Business Development Manager, Area Sales Manager, Technical Sales Manager - Adhesives or General Industrial Ultimately, you will already be a proven salesperson with the ambition and drive to take your career further. While experience in adhesives would be advantageous, we are open to candidates from other technical consumable backgrounds with a keen focus on distribution or distributor exposure. What matters most is your ability to approach a market sector with true ownership, treating it as your own business and making decisions through a strong commercial lens. Our ideal candidate will have: A track record of managing your own agenda and developing a territory and customer base with autonomy and accountability Strong discovery, problem solving, and application based selling capabilities A proactive, entrepreneurial mindset with a constant focus on identifying the next opportunity Experience generating your own business - while leads will be available, success in this role depends on your ability to prospect and create opportunities independently Technical knowledge, experience of a solution based technical product sell will be very beneficial THE COMPANY: We are specialists in providing adhesive solutions across the UK and we are the premium partner for a household brand. We offer local technical support and guidance for end-of-line packaging including consumer goods, e-commerce, labelling and graphic arts sectors. Our dedicated team has many years of combined experience in the adhesives industry. We pride ourselves on offering the highest quality advice and support for our customers' and their processes. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Engineer, Territory Sales Manager, Business Development Manager, Area Sales Manager - Abrasives, Adhesives, Resins, Coatings, Paints, Inks, Technical Consumables, Raw Materials, Distribution, Distributor, Glue, Fasteners, Fixings, PU, Foam. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18466, Wallace Hind Selection
May 05, 2026
Full time
We are a UK specialist with over a century or experience in consumer goods, labelling and graphic arts adhesive products. Due to ongoing investment and continued growth, we're looking for a driven Business Development Manager to take ownership of a key territory of the North of England and Scotland. BASIC SALARY: £50,000 - £60,000 BENEFITS: Bonus Car Allowance Pension 20 Days Holiday + Christmas shut down and Bank Holidays Cash plan for Dental & Optical LOCATION: Home based - North England / Scotland COMMUTABLE LOCATIONS: Manchester, Leeds, Newcastle-upon-Tyne, Edinburgh, Liverpool, Glasgow, Sheffield or any where in between JOB DESCRIPTION: Business Development Manager, Area Sales Manager, Technical Sales Manager - Adhesives or General Industrial As our Business Development Manager / Technical Sales Manager, you will take full ownership of some existing accounts whilst also working on growing into new businesses across your territory (currently circa £1.5m turnover). Reporting directly to the Technical Sales Director, you'll play a pivotal role within the sales team, with the autonomy to help shape strategy, win new business, and drive measurable revenue growth. Key responsibilities include: Creating and executing a clear, commercially focused sales strategy Building and landing a strong pipeline of new business opportunities Developing and expanding relationships with key clients through strategic account management Monitoring market & industry trends as well as competitor activity to identify growth opportunities Delivering new customer wins and incremental revenue growth (circa 10% year on year) Collaborating closely with operational and technical teams to ensure propositions are both competitive and deliverable at scale. PERSON SPECIFICATION: Business Development Manager, Area Sales Manager, Technical Sales Manager - Adhesives or General Industrial Ultimately, you will already be a proven salesperson with the ambition and drive to take your career further. While experience in adhesives would be advantageous, we are open to candidates from other technical consumable backgrounds with a keen focus on distribution or distributor exposure. What matters most is your ability to approach a market sector with true ownership, treating it as your own business and making decisions through a strong commercial lens. Our ideal candidate will have: A track record of managing your own agenda and developing a territory and customer base with autonomy and accountability Strong discovery, problem solving, and application based selling capabilities A proactive, entrepreneurial mindset with a constant focus on identifying the next opportunity Experience generating your own business - while leads will be available, success in this role depends on your ability to prospect and create opportunities independently Technical knowledge, experience of a solution based technical product sell will be very beneficial THE COMPANY: We are specialists in providing adhesive solutions across the UK and we are the premium partner for a household brand. We offer local technical support and guidance for end-of-line packaging including consumer goods, e-commerce, labelling and graphic arts sectors. Our dedicated team has many years of combined experience in the adhesives industry. We pride ourselves on offering the highest quality advice and support for our customers' and their processes. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Engineer, Territory Sales Manager, Business Development Manager, Area Sales Manager - Abrasives, Adhesives, Resins, Coatings, Paints, Inks, Technical Consumables, Raw Materials, Distribution, Distributor, Glue, Fasteners, Fixings, PU, Foam. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18466, Wallace Hind Selection
Rise Executive Search And Recruitment Ltd
Farnley, Yorkshire
Internal Technical Sales Executive Negotiable Salary Package dependent upon experience, Pension, and other benefits. Our Client has a requirement for an Internal Sales Executive, ideal would be with experience in the Electrical industry to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in Leeds, Beeston, Pudsey, Morley, Rothwell, Batley, Dewsbury, Headingley, Horsforth, areas of West Yorkshire in order to commute. Ideally y ou will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. As the Internal Sales Executive you will respond to and handle sales and product enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience Sales administration experience within a Sales Office environment. Ideal but not mandatory would be some Electrical industry sector knowledge or experience (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Experience in similar sales /customer service environment. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
May 05, 2026
Full time
Internal Technical Sales Executive Negotiable Salary Package dependent upon experience, Pension, and other benefits. Our Client has a requirement for an Internal Sales Executive, ideal would be with experience in the Electrical industry to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in Leeds, Beeston, Pudsey, Morley, Rothwell, Batley, Dewsbury, Headingley, Horsforth, areas of West Yorkshire in order to commute. Ideally y ou will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. As the Internal Sales Executive you will respond to and handle sales and product enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience Sales administration experience within a Sales Office environment. Ideal but not mandatory would be some Electrical industry sector knowledge or experience (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Experience in similar sales /customer service environment. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Air Conditioning Engineer £38k-£43k doe Company based in Horsham Full job description My client are expanding their team and have an exciting opportunity for a mobile air conditioning engineer. They are looking for a flexible individual who enjoys a varied, interesting role and is ready to hit the ground running. Someone with solid service skills who is happy to combine this with maintenance and installation work. This bright and motivated individual should have the ability to work independently as well as part of a team. My client is an established air conditioning contractor with over 30 years in the HVAC industry who has built a solid reputation based on quality and service. Their clients range from large corporations through to small business and residential customers. We enjoy a mix of business in West/East Sussex, Surrey and London. They work with all the leading air conditioning manufacturers enabling us to offer truly bespoke solutions tailored to our clients needs and budget. With an increasing client base, they are seeking a highly motivated, professional individual with good communication skills to deliver a quality service. The successful candidate will be someone who has experience working on a range of manufacturers equipment and who takes great pride in their work. If you love variety, then this could be the perfect role for you. The clients team are a friendly bunch who work hard but like to have fun too. KEY TASKS Providing installation, service, maintenance and repair of commercial and residential air conditioning systems Working on DX splits, VRF, chillers and applied systems for specialist applications from an extensive range of manufacturers Working independently and with other engineers (as a pair) Carrying out other works associated with air conditioning system installations Primarily covering the South East and London, but able to work at greater distances when required Polite and courteous with good communication skills, both verbal and written KEY SKILLS/QUALIFICATIONS F-Gas qualified C&G / NVQ 2 beneficial Good service and installation experience with commercial and residential air conditioning systems Have a good electrical knowledge Having other building services or HVAC skills would be an advantage but is not essential Full clean driving licence Live local to the Guildford / Dorking / Horsham area (no more than 30 minutes drive time from my clients offices) BENEFITS Competitive salary Van Overtime 20 days holiday + bank holidays Ongoing training & development Job Type: Full-time Pay: £38,000.00-£43,000.00 per year If this sounds like you please send George your cv in the first instance
May 05, 2026
Full time
Air Conditioning Engineer £38k-£43k doe Company based in Horsham Full job description My client are expanding their team and have an exciting opportunity for a mobile air conditioning engineer. They are looking for a flexible individual who enjoys a varied, interesting role and is ready to hit the ground running. Someone with solid service skills who is happy to combine this with maintenance and installation work. This bright and motivated individual should have the ability to work independently as well as part of a team. My client is an established air conditioning contractor with over 30 years in the HVAC industry who has built a solid reputation based on quality and service. Their clients range from large corporations through to small business and residential customers. We enjoy a mix of business in West/East Sussex, Surrey and London. They work with all the leading air conditioning manufacturers enabling us to offer truly bespoke solutions tailored to our clients needs and budget. With an increasing client base, they are seeking a highly motivated, professional individual with good communication skills to deliver a quality service. The successful candidate will be someone who has experience working on a range of manufacturers equipment and who takes great pride in their work. If you love variety, then this could be the perfect role for you. The clients team are a friendly bunch who work hard but like to have fun too. KEY TASKS Providing installation, service, maintenance and repair of commercial and residential air conditioning systems Working on DX splits, VRF, chillers and applied systems for specialist applications from an extensive range of manufacturers Working independently and with other engineers (as a pair) Carrying out other works associated with air conditioning system installations Primarily covering the South East and London, but able to work at greater distances when required Polite and courteous with good communication skills, both verbal and written KEY SKILLS/QUALIFICATIONS F-Gas qualified C&G / NVQ 2 beneficial Good service and installation experience with commercial and residential air conditioning systems Have a good electrical knowledge Having other building services or HVAC skills would be an advantage but is not essential Full clean driving licence Live local to the Guildford / Dorking / Horsham area (no more than 30 minutes drive time from my clients offices) BENEFITS Competitive salary Van Overtime 20 days holiday + bank holidays Ongoing training & development Job Type: Full-time Pay: £38,000.00-£43,000.00 per year If this sounds like you please send George your cv in the first instance
Customer Onboarding Specialist Permanent, Full-Time Derby 25,000 + performance bonus We're on the lookout for someone who loves working with customers and wants to take the next step in their career. This role is ideal if you've worked in Customer Onboarding and are keen to move into a broader position. You'll support customers from day one, help them get set up and set them up to succeed. If you enjoy building relationships, delivering training, and helping customers succeed long-term, you'll fit right in. Description of the role: Support a seamless customer onboarding journey by working closely with different internal teams to address queries, resolve issues, and ensure a positive experience. Deliver product guidance and learning sessions to both new and established users. Assist customers and colleagues in getting the most out of the platform by highlighting functionality and improving existing learning resources. Take responsibility for the initial configuration and setup of new accounts, ensuring a smooth transition. Engage with customers to understand their objectives and usage requirements, identifying relevant additional solutions or enhancements. Maintain clear and consistent records of all customer engagements. About you: You've worked in Customer Onboarding and have a passion for dealing with customers. Confident in speaking to customers at a range of levels Organisational skills, able to multiple customers and priorities Proactive approach to your work Strong presentation skills. If you're someone who enjoys working closely with customers, helping them get real value, and being part of their journey from day one, we'd love to hear from you.
May 05, 2026
Full time
Customer Onboarding Specialist Permanent, Full-Time Derby 25,000 + performance bonus We're on the lookout for someone who loves working with customers and wants to take the next step in their career. This role is ideal if you've worked in Customer Onboarding and are keen to move into a broader position. You'll support customers from day one, help them get set up and set them up to succeed. If you enjoy building relationships, delivering training, and helping customers succeed long-term, you'll fit right in. Description of the role: Support a seamless customer onboarding journey by working closely with different internal teams to address queries, resolve issues, and ensure a positive experience. Deliver product guidance and learning sessions to both new and established users. Assist customers and colleagues in getting the most out of the platform by highlighting functionality and improving existing learning resources. Take responsibility for the initial configuration and setup of new accounts, ensuring a smooth transition. Engage with customers to understand their objectives and usage requirements, identifying relevant additional solutions or enhancements. Maintain clear and consistent records of all customer engagements. About you: You've worked in Customer Onboarding and have a passion for dealing with customers. Confident in speaking to customers at a range of levels Organisational skills, able to multiple customers and priorities Proactive approach to your work Strong presentation skills. If you're someone who enjoys working closely with customers, helping them get real value, and being part of their journey from day one, we'd love to hear from you.
We are currently recruit for a Hardlines Technician to join a busy and growing Testing department, working within a specialist laboratory based in Leigh. This role is essential in ensuring the safety, quality, and compliance of a wide range of consumer products through accurate and timely testing. You will support testing across product categories such as toys, electrical accessories, furniture, DIY tools, kitchenware, and other durable consumer goods. You will follow established methodologies, operate specialised equipment, and ensure all results are recorded to the highest standard within a fast-paced laboratory environment. Working Hours: Monday to Friday 9am to 5 pm Pay Rate: £12.77 per hour Job type: Ongoing Key Responsibilities: Carry out testing in line with customer requirements, company procedures, and accreditation standards Follow standard operating procedures (SOPs), recognised test methods (e.g., EN, ISO, ASTM), and internal quality protocols Accurately record, analyse, and input data Ensure all work meets required turnaround times and quality standards Manage samples effectively, including booking in and tracking Maintain laboratory equipment checks and environmental records (e.g. temperature logs) Adhere strictly to health & safety protocols, including PPE and safe handling of materials Maintain a clean, organised, and safe working environment Support internal teams, including Customer Service, to deliver excellent client service Communicate clearly and professionally with colleagues and clients Provide feedback to senior technicians and management regarding workload, issues, or improvements Participate in training, quality systems, and proficiency testing schemes Support other departments when required Key Relationships: - Work collaboratively with internal departments and external stakeholders - Build strong working relationships to support effective information sharing - Operate both independently and as part of a team, with support from senior technicians and line management Skills & Experience Required: Good general education, particularly in Science, English, and Mathematics Strong IT skills, including MS Word and Excel High attention to detail and strong problem-solving ability Ability to understand technical instructions, standards, and documentation Comfortable working in a fast-paced, KPI-driven environment Strong organisational skills and manual dexterity Desirable (but not essential): - Experience working in a UKAS accredited laboratory - Background in consumer goods testing or production - Basic knowledge of test methods and product compliance standards About You: Proactive and adaptable approach to work Strong commitment to safety, quality, and continuous improvement Effective communicator with a professional attitude Able to manage workload efficiently under pressure What s on Offer: - Monday to Friday working pattern (great work-life balance) - Opportunity to work within a dynamic and supportive laboratory environment - Training and development within a regulated testing environment - Exposure to a wide range of consumer product categories - Potential for long-term career progression If you are a detail-oriented individual with a passion for quality and testing, we would love to hear from you. Apply today!
May 05, 2026
Full time
We are currently recruit for a Hardlines Technician to join a busy and growing Testing department, working within a specialist laboratory based in Leigh. This role is essential in ensuring the safety, quality, and compliance of a wide range of consumer products through accurate and timely testing. You will support testing across product categories such as toys, electrical accessories, furniture, DIY tools, kitchenware, and other durable consumer goods. You will follow established methodologies, operate specialised equipment, and ensure all results are recorded to the highest standard within a fast-paced laboratory environment. Working Hours: Monday to Friday 9am to 5 pm Pay Rate: £12.77 per hour Job type: Ongoing Key Responsibilities: Carry out testing in line with customer requirements, company procedures, and accreditation standards Follow standard operating procedures (SOPs), recognised test methods (e.g., EN, ISO, ASTM), and internal quality protocols Accurately record, analyse, and input data Ensure all work meets required turnaround times and quality standards Manage samples effectively, including booking in and tracking Maintain laboratory equipment checks and environmental records (e.g. temperature logs) Adhere strictly to health & safety protocols, including PPE and safe handling of materials Maintain a clean, organised, and safe working environment Support internal teams, including Customer Service, to deliver excellent client service Communicate clearly and professionally with colleagues and clients Provide feedback to senior technicians and management regarding workload, issues, or improvements Participate in training, quality systems, and proficiency testing schemes Support other departments when required Key Relationships: - Work collaboratively with internal departments and external stakeholders - Build strong working relationships to support effective information sharing - Operate both independently and as part of a team, with support from senior technicians and line management Skills & Experience Required: Good general education, particularly in Science, English, and Mathematics Strong IT skills, including MS Word and Excel High attention to detail and strong problem-solving ability Ability to understand technical instructions, standards, and documentation Comfortable working in a fast-paced, KPI-driven environment Strong organisational skills and manual dexterity Desirable (but not essential): - Experience working in a UKAS accredited laboratory - Background in consumer goods testing or production - Basic knowledge of test methods and product compliance standards About You: Proactive and adaptable approach to work Strong commitment to safety, quality, and continuous improvement Effective communicator with a professional attitude Able to manage workload efficiently under pressure What s on Offer: - Monday to Friday working pattern (great work-life balance) - Opportunity to work within a dynamic and supportive laboratory environment - Training and development within a regulated testing environment - Exposure to a wide range of consumer product categories - Potential for long-term career progression If you are a detail-oriented individual with a passion for quality and testing, we would love to hear from you. Apply today!
Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Claims Handler may also be considered for this role.
May 05, 2026
Full time
Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Claims Handler may also be considered for this role.
Operations Support Manager Salary to £50,000 (negotiable) Car + Commission + Benefits + Bonuses Doncaster Our client is a long-established recruitment and specialist engineering business in Doncaster, recognised within the engineering sector for its straightforward approach, strong service standards and loyal customer base click apply for full job details
May 05, 2026
Full time
Operations Support Manager Salary to £50,000 (negotiable) Car + Commission + Benefits + Bonuses Doncaster Our client is a long-established recruitment and specialist engineering business in Doncaster, recognised within the engineering sector for its straightforward approach, strong service standards and loyal customer base click apply for full job details
Part-Time Customer Service Administrator Location: Tonbridge, Kent (Free Parking Available) Salary: 13.50 per hour Benefits: 20 days holiday + Bank Holidays (pro rata), 1 Volunteering Day per year Looking for a flexible, people-focused role where you can make a real impact? We're seeking a proactive and organised Part-Time Customer Service Administrator to join a team in Tonbridge. This is a varied and rewarding position where you'll play a key role in supporting customers, maintaining operations, and helping drive business growth. What You'll Be Doing: - Managing day-to-day administrative operations - Handling customer service enquiries professionally and confidently - Maintaining accurate records, documentation, and internal systems - Supporting logistics and operational activities - Liaising with clients, suppliers, and internal teams - Contacting existing customers to gather feedback and identify further business opportunities - Building positive client relationships and encouraging repeat business - Escalating issues where appropriate - Opening and closing client files - Coordinating with accounts to ensure VAT returns are submitted on time - Supporting credit control responsibilities - Carrying out any other duties consistent with the role What you will need - Strong organisational and time management skills - Professional communication skills and a confident telephone manner - Ability or willingness to support bookkeeping and credit control tasks - Comfortable learning new systems and processes - Proactive, adaptable, and solution-driven attitude - Basic IT knowledge - Confidence in handling rejection and turning challenging conversations into opportunities Why Join? - Supportive and friendly team environment - Flexible, part-time working arrangement - Opportunity to build experience across administration, customer service, and operations - Free on-site parking - Generous holiday allowance (pro rata) plus a dedicated volunteering day At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
May 05, 2026
Full time
Part-Time Customer Service Administrator Location: Tonbridge, Kent (Free Parking Available) Salary: 13.50 per hour Benefits: 20 days holiday + Bank Holidays (pro rata), 1 Volunteering Day per year Looking for a flexible, people-focused role where you can make a real impact? We're seeking a proactive and organised Part-Time Customer Service Administrator to join a team in Tonbridge. This is a varied and rewarding position where you'll play a key role in supporting customers, maintaining operations, and helping drive business growth. What You'll Be Doing: - Managing day-to-day administrative operations - Handling customer service enquiries professionally and confidently - Maintaining accurate records, documentation, and internal systems - Supporting logistics and operational activities - Liaising with clients, suppliers, and internal teams - Contacting existing customers to gather feedback and identify further business opportunities - Building positive client relationships and encouraging repeat business - Escalating issues where appropriate - Opening and closing client files - Coordinating with accounts to ensure VAT returns are submitted on time - Supporting credit control responsibilities - Carrying out any other duties consistent with the role What you will need - Strong organisational and time management skills - Professional communication skills and a confident telephone manner - Ability or willingness to support bookkeeping and credit control tasks - Comfortable learning new systems and processes - Proactive, adaptable, and solution-driven attitude - Basic IT knowledge - Confidence in handling rejection and turning challenging conversations into opportunities Why Join? - Supportive and friendly team environment - Flexible, part-time working arrangement - Opportunity to build experience across administration, customer service, and operations - Free on-site parking - Generous holiday allowance (pro rata) plus a dedicated volunteering day At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
We are looking for an Electronics Technician to be based onsite in Melksham, reporting to the Head of Software & Electronics. This is a newly created position and provides a vital link between Design, Engineering, Production and Customer Service teams. It's a great opportunity for someone to take ownership of the role and really make it their own. Scope of the Function To deliver hands-on build, test, and troubleshooting support our specialist products and electronic systems so that prototypes and production hardware are reliable, safe, and ready for mission-critical use. The role assembles and reworks electronic assemblies, PCBAs and wiring looms, executes functional and calibration tests in line with SOPs and ESD controls, and maintains lab/production test equipment to minimise downtime and maximise product quality. It triages production and field-return issues, performs first-line fixes, and captures clear failure data and repair history, feeding actionable insights back to Engineering and Manufacturing to drive continuous improvement across new product development and sustaining activities. Key Responsibilities Assemble, test, and calibrate electronic assemblies and PCBs used in highly specialist systems. Troubleshoot and repair digital and analogue circuitry down to component level using oscilloscopes, multimeters, logic analysers, and other diagnostic tools. Perform functional and environmental testing (e.g., vibration, temperature, EMI) on electronic systems according to military and industry standards. Assist engineers with prototype builds, test fixtures, and verification activities during product development cycles. Document test procedures, calibration records, failure analysis, and repair logs using our ERP and quality management systems. Support continuous improvement efforts in electronic manufacturing processes and reliability testing. Ensure strict adherence to IPC standards, ESD practices, and our quality and safety protocol Background and Skills Essential Minimum of 2-3 years' hands-on experience in electronics assembly, test, or troubleshooting (preferably in defence, aerospace, or medical device industries). Ability to interpret technical drawings, circuit diagrams, and datasheets Understanding of microcontroller-based systems, sensor interfaces, and low-power electronics Familiarity with ESD handling and control requirements Build prototype assemblies, test fixtures, and support verification activities Ability to work effectively with engineering, production, and customer service teams Understanding of microcontroller-based systems, sensor interfaces, and low-power electronics. Strong written and verbal communication skills. Clear understanding of the importance of ESD requirements Primarily Melksham based, however able to attend our Poole site on a regular basis and infrequent customer and supplier visits in the UK or abroad. Desirable Associate degree or equivalent in Electronics Engineering Technology or a related field Support development, testing, troubleshooting, and maintenance of electronic systems Experience in regulated sectors such as defence, aerospace, or medical devices is advantageous Capture and resolve production assembly and testability issues Investigate, diagnose, and repair customer-returned products, record findings clearly Maintain calibration records, test procedures, repair logs, and other ERP/QMS documentation Contribute to continuous improvement and reliability testing processes Strong written and verbal communication skills Reliable and consistent execution of routine or repetitive technical tasks Strong knowledge of surface mount and through-hole soldering techniques (IPC-A-610 and J-STD-001 certification preferred). Strong knowledge of IPC-620 standards with hands-on experience in cable and connector assembly. Required training : The following training would be provided if not already achieved IPC-A-610 and J-STD-001 standards IPC-620 standards Benefits 36.5 hours per week over 5 days. Grade 3 Bonus of up to 5% 25 days holiday + 8 bank holidays per year Medicash medical Pension matched to 7.5% 6x salary death benefit Share incentive plan Cycle to work scheme
May 05, 2026
Full time
We are looking for an Electronics Technician to be based onsite in Melksham, reporting to the Head of Software & Electronics. This is a newly created position and provides a vital link between Design, Engineering, Production and Customer Service teams. It's a great opportunity for someone to take ownership of the role and really make it their own. Scope of the Function To deliver hands-on build, test, and troubleshooting support our specialist products and electronic systems so that prototypes and production hardware are reliable, safe, and ready for mission-critical use. The role assembles and reworks electronic assemblies, PCBAs and wiring looms, executes functional and calibration tests in line with SOPs and ESD controls, and maintains lab/production test equipment to minimise downtime and maximise product quality. It triages production and field-return issues, performs first-line fixes, and captures clear failure data and repair history, feeding actionable insights back to Engineering and Manufacturing to drive continuous improvement across new product development and sustaining activities. Key Responsibilities Assemble, test, and calibrate electronic assemblies and PCBs used in highly specialist systems. Troubleshoot and repair digital and analogue circuitry down to component level using oscilloscopes, multimeters, logic analysers, and other diagnostic tools. Perform functional and environmental testing (e.g., vibration, temperature, EMI) on electronic systems according to military and industry standards. Assist engineers with prototype builds, test fixtures, and verification activities during product development cycles. Document test procedures, calibration records, failure analysis, and repair logs using our ERP and quality management systems. Support continuous improvement efforts in electronic manufacturing processes and reliability testing. Ensure strict adherence to IPC standards, ESD practices, and our quality and safety protocol Background and Skills Essential Minimum of 2-3 years' hands-on experience in electronics assembly, test, or troubleshooting (preferably in defence, aerospace, or medical device industries). Ability to interpret technical drawings, circuit diagrams, and datasheets Understanding of microcontroller-based systems, sensor interfaces, and low-power electronics Familiarity with ESD handling and control requirements Build prototype assemblies, test fixtures, and support verification activities Ability to work effectively with engineering, production, and customer service teams Understanding of microcontroller-based systems, sensor interfaces, and low-power electronics. Strong written and verbal communication skills. Clear understanding of the importance of ESD requirements Primarily Melksham based, however able to attend our Poole site on a regular basis and infrequent customer and supplier visits in the UK or abroad. Desirable Associate degree or equivalent in Electronics Engineering Technology or a related field Support development, testing, troubleshooting, and maintenance of electronic systems Experience in regulated sectors such as defence, aerospace, or medical devices is advantageous Capture and resolve production assembly and testability issues Investigate, diagnose, and repair customer-returned products, record findings clearly Maintain calibration records, test procedures, repair logs, and other ERP/QMS documentation Contribute to continuous improvement and reliability testing processes Strong written and verbal communication skills Reliable and consistent execution of routine or repetitive technical tasks Strong knowledge of surface mount and through-hole soldering techniques (IPC-A-610 and J-STD-001 certification preferred). Strong knowledge of IPC-620 standards with hands-on experience in cable and connector assembly. Required training : The following training would be provided if not already achieved IPC-A-610 and J-STD-001 standards IPC-620 standards Benefits 36.5 hours per week over 5 days. Grade 3 Bonus of up to 5% 25 days holiday + 8 bank holidays per year Medicash medical Pension matched to 7.5% 6x salary death benefit Share incentive plan Cycle to work scheme
Customer Service Administrator Up to £30,000 Full Time Permanent Waterlooville The Opportunity: Dynamite Recruitment is delighted to be partnering with a well established and growing global organisation seeking a Customer Support Administrator to join their small, close knit and supportive team based in Waterlooville. This is a fantastic opportunity to become part of an expanding business within specialist communications, working with a portfolio of prestigious customers as the company continues to grow and evolve. The Benefits: 25 days holiday Company Pension Onsite Free Parking The Role of a Customer Service Administrator: You ll play a key role in delivering exceptional customer service, acting as the first point of contact for customers. You ll handle a wide range of billing and service enquiries via phone and email, ensuring each interaction is handled professionally, efficiently, and with a customer-first approach. No two days are the same in this role. You ll be supporting customers with varied and often complex enquiries, building strong relationships, and working closely with internal teams to ensure issues are resolved smoothly and to a high standard. This is an ideal opportunity for someone who enjoys variety, problem-solving, and working in a fast-paced, customer-focused environment. What we're looking for: Proven experience within administration and customer service roles Highly organised with excellent attention to detail and accuracy Calm and composed under pressure, with the ability to prioritise effectively Confident and assertive, able to challenge and push back when appropriate Excellent communication skills, both verbal and written Strong IT capability with excellent Microsoft Office skills (Word, Excel, Outlook) Naturally inquisitive with a strong questioning and problem solving mindset Hands-on and proactive, with a roll your sleeves up attitude Friendly, enthusiastic team player who enjoys supporting colleagues and customers alike. If you re looking for a role where you can truly make an impact and be part of a supportive, close knit team, we d love to hear from you. Apply now or contact (url removed) / (phone number removed)
May 05, 2026
Full time
Customer Service Administrator Up to £30,000 Full Time Permanent Waterlooville The Opportunity: Dynamite Recruitment is delighted to be partnering with a well established and growing global organisation seeking a Customer Support Administrator to join their small, close knit and supportive team based in Waterlooville. This is a fantastic opportunity to become part of an expanding business within specialist communications, working with a portfolio of prestigious customers as the company continues to grow and evolve. The Benefits: 25 days holiday Company Pension Onsite Free Parking The Role of a Customer Service Administrator: You ll play a key role in delivering exceptional customer service, acting as the first point of contact for customers. You ll handle a wide range of billing and service enquiries via phone and email, ensuring each interaction is handled professionally, efficiently, and with a customer-first approach. No two days are the same in this role. You ll be supporting customers with varied and often complex enquiries, building strong relationships, and working closely with internal teams to ensure issues are resolved smoothly and to a high standard. This is an ideal opportunity for someone who enjoys variety, problem-solving, and working in a fast-paced, customer-focused environment. What we're looking for: Proven experience within administration and customer service roles Highly organised with excellent attention to detail and accuracy Calm and composed under pressure, with the ability to prioritise effectively Confident and assertive, able to challenge and push back when appropriate Excellent communication skills, both verbal and written Strong IT capability with excellent Microsoft Office skills (Word, Excel, Outlook) Naturally inquisitive with a strong questioning and problem solving mindset Hands-on and proactive, with a roll your sleeves up attitude Friendly, enthusiastic team player who enjoys supporting colleagues and customers alike. If you re looking for a role where you can truly make an impact and be part of a supportive, close knit team, we d love to hear from you. Apply now or contact (url removed) / (phone number removed)
Ernest Gordon Recruitment Limited
Nottingham, Nottinghamshire
Field Service Engineer (Compressed Air) £35,000 - £40,000 + Progression + Training + Overtime + Company Van + Fuel Card Sheffield / Nottingham Are you a Field Service Engineer with a background in compressed air or similar that wants to grow their career in a company that prioritises progression and will pay you for your hard work, not just with overtime but also a quarterly bonus and a percentage of each additional invoices that you service? On offer is an exciting opportunity to join a company that looks after its people. To them your time is valuable, any overtime you work will be paid time and a half and you will be paid 5% of any extra work you complete. They will also make sure you grow professionally, paying for two training courses a year to make sure you're keeping up with new industry technologies. This company operates across the UK to sites, factories, businesses, homes and events to service and install compressed air machinery. They operate from a long term perspective that has succeeded with family businesses to UK wide companies to deliver outstanding customer satisfaction. The ideal Field Service Engineer will have a background in compressed air and be willing to travel across the Midlands. They'll be able to provide specialist knowledge to a range of clients and support services and breakdowns. The Role Travelling to sites, businesses and homes for services and breakdowns On call 1 week out of 5 Join courses paid for by the company to expand your knowledge Optional overtime at 1.5x on weekends and 5% commission on additional projects The Person Must have a background in compressed air and service/breakdown knowledge Happy to travel across the Midlands Full UK driving licence Reference: BBBH 24939 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 05, 2026
Full time
Field Service Engineer (Compressed Air) £35,000 - £40,000 + Progression + Training + Overtime + Company Van + Fuel Card Sheffield / Nottingham Are you a Field Service Engineer with a background in compressed air or similar that wants to grow their career in a company that prioritises progression and will pay you for your hard work, not just with overtime but also a quarterly bonus and a percentage of each additional invoices that you service? On offer is an exciting opportunity to join a company that looks after its people. To them your time is valuable, any overtime you work will be paid time and a half and you will be paid 5% of any extra work you complete. They will also make sure you grow professionally, paying for two training courses a year to make sure you're keeping up with new industry technologies. This company operates across the UK to sites, factories, businesses, homes and events to service and install compressed air machinery. They operate from a long term perspective that has succeeded with family businesses to UK wide companies to deliver outstanding customer satisfaction. The ideal Field Service Engineer will have a background in compressed air and be willing to travel across the Midlands. They'll be able to provide specialist knowledge to a range of clients and support services and breakdowns. The Role Travelling to sites, businesses and homes for services and breakdowns On call 1 week out of 5 Join courses paid for by the company to expand your knowledge Optional overtime at 1.5x on weekends and 5% commission on additional projects The Person Must have a background in compressed air and service/breakdown knowledge Happy to travel across the Midlands Full UK driving licence Reference: BBBH 24939 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Think Specialist Recruitment
Aston Clinton, Buckinghamshire
I'm now recruiting for a newly created role within an events and orders team for a national and award winning ecommerce/events business based in Aylesbury. The position we're recruiting to add to the team is an Events Coordinator, which will initially be on an 8-month Fixed Term Contract, with a view to embedding someone into the new role and the plan being to secure this as a longer term, permanent fixture in the team. In this position you'll be working as part of a tight-knit team of 4 people, working across multiple teams and getting stuck into all sorts from administration, booking, coordination to supporting on a number of other projects. This is an extremely diverse position, you'll spend some days fully-desk based and supporting with processing new orders, setting up new events and coordinating them, whereas some days you might find yourself down in the warehouse helping and coordinating things because of a last-minute amendment to an order or event. As such, we're looking for someone with great administration experience, but you will need to have 10/10 communication skills, customer service skills and a great problem solver. In this role, you'd be working a basic Monday to Friday, 9am to 5pm with hybrid working once a week available to you after probation + some weekend emergency phone cover which is shared evenly between the team. The role is going to be paying a salary of 28k for the right person, with the ability to go higher if you tick all of the boxes and more, possibly someone they could see in this or a slightly more senior role down the line going into 2027. The role is based in their Aylesbury offices, so ideally you'll need to be a driver or easily ably to get to offices nearer to the Aston Clinton area. What does the day-to-day look like? Coordination Handling day to day orders Proactively taking calls and handling client emails in a timely and professional manner Arranging deliveries and collection via drivers and planning drivers' routes and costings for each job daily Maintaining & updating the online ordering system for stock control & condition of equipment/Weights/Sizes/Pictures/Locations/Barcodes Proactively taking internal and external calls and handling emails for clients Keeping within client's budgets Producing H&S Reports, Risk Assessments & Method Statements Completing monthly stock reports for all customers when required Ensuring all costs is completed within the deadline across all reporting tools for the finance team within the deadline period Communications Liaising with the warehouse management team and warehouse operatives to ensure orders are met Booking and liaising with drivers, external crew and suppliers when required Ensuring all documentation and information is passed on to ensure smooth execution of the task, job, or event Provide advice, support and guidance to the administrators and other account managers within the team as needed Working with the whole team ensuring that all daily tasks within the office are met in a timely and efficient manner What do we need from you? Due to the location of the offices, we need someone that can easily commute to Aston Clinton on a daily basis. Some form of experience in administration and any kind of events, coordination or scheduling would be a huge bonus too. A can-do attitude and the want to work in a diverse role, you won't just be stationed on a desk fully, you'll be moving around working on different projects across teams and even nipping into the warehouse to support/coordinate when necessary. What next? Apply for the role, get in touch with Bobby and we are looking to hold interviews asap with the ability to start people as soon as possible. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 05, 2026
Full time
I'm now recruiting for a newly created role within an events and orders team for a national and award winning ecommerce/events business based in Aylesbury. The position we're recruiting to add to the team is an Events Coordinator, which will initially be on an 8-month Fixed Term Contract, with a view to embedding someone into the new role and the plan being to secure this as a longer term, permanent fixture in the team. In this position you'll be working as part of a tight-knit team of 4 people, working across multiple teams and getting stuck into all sorts from administration, booking, coordination to supporting on a number of other projects. This is an extremely diverse position, you'll spend some days fully-desk based and supporting with processing new orders, setting up new events and coordinating them, whereas some days you might find yourself down in the warehouse helping and coordinating things because of a last-minute amendment to an order or event. As such, we're looking for someone with great administration experience, but you will need to have 10/10 communication skills, customer service skills and a great problem solver. In this role, you'd be working a basic Monday to Friday, 9am to 5pm with hybrid working once a week available to you after probation + some weekend emergency phone cover which is shared evenly between the team. The role is going to be paying a salary of 28k for the right person, with the ability to go higher if you tick all of the boxes and more, possibly someone they could see in this or a slightly more senior role down the line going into 2027. The role is based in their Aylesbury offices, so ideally you'll need to be a driver or easily ably to get to offices nearer to the Aston Clinton area. What does the day-to-day look like? Coordination Handling day to day orders Proactively taking calls and handling client emails in a timely and professional manner Arranging deliveries and collection via drivers and planning drivers' routes and costings for each job daily Maintaining & updating the online ordering system for stock control & condition of equipment/Weights/Sizes/Pictures/Locations/Barcodes Proactively taking internal and external calls and handling emails for clients Keeping within client's budgets Producing H&S Reports, Risk Assessments & Method Statements Completing monthly stock reports for all customers when required Ensuring all costs is completed within the deadline across all reporting tools for the finance team within the deadline period Communications Liaising with the warehouse management team and warehouse operatives to ensure orders are met Booking and liaising with drivers, external crew and suppliers when required Ensuring all documentation and information is passed on to ensure smooth execution of the task, job, or event Provide advice, support and guidance to the administrators and other account managers within the team as needed Working with the whole team ensuring that all daily tasks within the office are met in a timely and efficient manner What do we need from you? Due to the location of the offices, we need someone that can easily commute to Aston Clinton on a daily basis. Some form of experience in administration and any kind of events, coordination or scheduling would be a huge bonus too. A can-do attitude and the want to work in a diverse role, you won't just be stationed on a desk fully, you'll be moving around working on different projects across teams and even nipping into the warehouse to support/coordinate when necessary. What next? Apply for the role, get in touch with Bobby and we are looking to hold interviews asap with the ability to start people as soon as possible. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
The starting salary range for this role is 33,552 per annum, based on a 36-hour working week. This is a 12-month fixed term contract/ secondment opportunity to cover maternity leave that will end by 31.03.2027. We are looking for a highly organised and proactive Directorate Support Officer to join our Place Directorate. In this role, you will provide flexible, adaptable, and high-quality administrative and finance support across the Directorate, contributing to the smooth running of our services and leadership functions. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role The Directorate Support Team sits within the Place Operations & Support Service in the Place Directorate which is a large and multifaceted area of the organisation, with responsibilities including facilitating safe and reliable journeys, shaping places for our customers, and delivering sustainability and climate change objectives. The service plays a key role in enabling these priorities through a range of specialist support functions. As part of the team, you will work collaboratively to provide essential services including business support, finance administration, recruitment and induction support and time administration across all six service areas. This role offers a great balance of collaboration and flexibility with the option for some remote working. The role is based at our Merrow, Guildford office but attendance at other Surrey sites can be expected. Key Responsibilities As a Directorate Support Officer, you will: Confident dealing with figures and finance-related information Provide high-quality administrative and finance support across the Directorate Organise and coordinate meetings, events, and diary commitments Undertake finance duties including purchasing and invoicing tasks Collate, update, and maintain key information and records Support hiring managers across all service areas with various HR-related tasks, including recruitment, induction, and training Work flexibly as part of a wider support team to meet collective objectives and deadlines Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience using Unit4 or other purchasing systems Excellent Microsoft Office skills, and the ability to learn new software quickly Proven experience delivering high-quality finance and admin support Strong organisational abilities and confidence managing multiple priorities A proactive, can-do attitude and willingness to take initiative Exceptional attention to detail The ability to communicate clearly with all levels To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe a time when you had to manage multiple priorities. How did you organise your workload and ensure deadlines were met? How do you maintain accuracy and attention to detail when working with high volumes of data or administrative tasks. Can you describe the steps you would take to raise a Purchase Order, including the key information required before raising one. Why Join Us? This is an exciting opportunity to be part of a high performing team supporting a directorate which delivers real impact for our customers and communities. You'll be joining a supportive and collaborative team committed to helping the wider directorate achieve its strategic priorities. The job advert closes at 23:59 on 19/04/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 05, 2026
Contractor
The starting salary range for this role is 33,552 per annum, based on a 36-hour working week. This is a 12-month fixed term contract/ secondment opportunity to cover maternity leave that will end by 31.03.2027. We are looking for a highly organised and proactive Directorate Support Officer to join our Place Directorate. In this role, you will provide flexible, adaptable, and high-quality administrative and finance support across the Directorate, contributing to the smooth running of our services and leadership functions. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role The Directorate Support Team sits within the Place Operations & Support Service in the Place Directorate which is a large and multifaceted area of the organisation, with responsibilities including facilitating safe and reliable journeys, shaping places for our customers, and delivering sustainability and climate change objectives. The service plays a key role in enabling these priorities through a range of specialist support functions. As part of the team, you will work collaboratively to provide essential services including business support, finance administration, recruitment and induction support and time administration across all six service areas. This role offers a great balance of collaboration and flexibility with the option for some remote working. The role is based at our Merrow, Guildford office but attendance at other Surrey sites can be expected. Key Responsibilities As a Directorate Support Officer, you will: Confident dealing with figures and finance-related information Provide high-quality administrative and finance support across the Directorate Organise and coordinate meetings, events, and diary commitments Undertake finance duties including purchasing and invoicing tasks Collate, update, and maintain key information and records Support hiring managers across all service areas with various HR-related tasks, including recruitment, induction, and training Work flexibly as part of a wider support team to meet collective objectives and deadlines Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience using Unit4 or other purchasing systems Excellent Microsoft Office skills, and the ability to learn new software quickly Proven experience delivering high-quality finance and admin support Strong organisational abilities and confidence managing multiple priorities A proactive, can-do attitude and willingness to take initiative Exceptional attention to detail The ability to communicate clearly with all levels To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe a time when you had to manage multiple priorities. How did you organise your workload and ensure deadlines were met? How do you maintain accuracy and attention to detail when working with high volumes of data or administrative tasks. Can you describe the steps you would take to raise a Purchase Order, including the key information required before raising one. Why Join Us? This is an exciting opportunity to be part of a high performing team supporting a directorate which delivers real impact for our customers and communities. You'll be joining a supportive and collaborative team committed to helping the wider directorate achieve its strategic priorities. The job advert closes at 23:59 on 19/04/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Operations Administrator Salary: 31,000 Location: Wokingham, Berkshire Hours: Monday to Friday (9am - 5pm) Great opportunity for an ambitious professional to supervise the delivery of services to a portfolio of sites. You will be office based and responsible for co-ordinating the administration of a region which will include scheduling of staff and admin support. Responsibilities will include: Scheduling of staff across sites Co-ordinate the ordering of staff uniform General administration Update staff rota's Make calls to site staff Respond to emergency situations on site Provide guidance to staff on site Ensure Assignment Instructions are followed Continually strive for service excellence Extend services and add value where possible. Assist with staff recruitment Applicants must meet the following criteria: Strong admin skills Excellent customer service skills Full driving license Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Security Sales & Business Development Electronic Security Risk Management
May 05, 2026
Full time
Operations Administrator Salary: 31,000 Location: Wokingham, Berkshire Hours: Monday to Friday (9am - 5pm) Great opportunity for an ambitious professional to supervise the delivery of services to a portfolio of sites. You will be office based and responsible for co-ordinating the administration of a region which will include scheduling of staff and admin support. Responsibilities will include: Scheduling of staff across sites Co-ordinate the ordering of staff uniform General administration Update staff rota's Make calls to site staff Respond to emergency situations on site Provide guidance to staff on site Ensure Assignment Instructions are followed Continually strive for service excellence Extend services and add value where possible. Assist with staff recruitment Applicants must meet the following criteria: Strong admin skills Excellent customer service skills Full driving license Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Security Sales & Business Development Electronic Security Risk Management
Bennett and Game Recruitment LTD
Smithincott, Devon
Position: Hire Administrator Location: Cullompton, Exeter Salary: 25,000 Hire Administrator required for a well-established specialist supplier of Hydraulic and Electric Submersible Pumps. The candidate will ideally have admin experience and will be the first point of contact for customers by phone and email. Excellent communication skills are required to build strong professional relationships with customers. Hire Administrator Job Overview Take orders for equipment and reports of breakdowns on a daily basis Undertake monthly invoicing as well as chasing any outstanding invoices PO Management and assigning to the correct orders Obtaining proof of equipment delivery Stock control of all equipment available for hire Providing quotations Provide general admin to the Depot Manager Hire Administrator Job Requirements Previous experience in hire admin is preferred but not essential as training will be provided. Proficient with Microsoft Office Based within a commutable distance of Cullompton Exeter Hire Administrator Salary & Benefits Salary 25,000 per annum Monday to Friday 09:00 - 17:00 33 Days holiday inclusive of public holidays Workplace Pension Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 05, 2026
Full time
Position: Hire Administrator Location: Cullompton, Exeter Salary: 25,000 Hire Administrator required for a well-established specialist supplier of Hydraulic and Electric Submersible Pumps. The candidate will ideally have admin experience and will be the first point of contact for customers by phone and email. Excellent communication skills are required to build strong professional relationships with customers. Hire Administrator Job Overview Take orders for equipment and reports of breakdowns on a daily basis Undertake monthly invoicing as well as chasing any outstanding invoices PO Management and assigning to the correct orders Obtaining proof of equipment delivery Stock control of all equipment available for hire Providing quotations Provide general admin to the Depot Manager Hire Administrator Job Requirements Previous experience in hire admin is preferred but not essential as training will be provided. Proficient with Microsoft Office Based within a commutable distance of Cullompton Exeter Hire Administrator Salary & Benefits Salary 25,000 per annum Monday to Friday 09:00 - 17:00 33 Days holiday inclusive of public holidays Workplace Pension Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Role: Customer Account Specialist Location: Worksop S81 - fully office based Hours: 40 hours per week (3 week rotating shifts 7am-3.30pm/9am-5.30pm/10.30am-7pm) Salary: 27,000- 29,000 DOE + benefits This is an exciting opportunity for an experienced Customer Account Specialist to join my client based in Worksop. You will be operating as the key contact for all matters dedicated to your specified accounts. This will include overseeing and developing the operation of these accounts to ultimately build strong long-lasting, profitable customer relationships. Are you a great communicator - both verbal and written? Do you have great attention to detail? Responsibilities of the Customer Account Specialist: Serve as the primary point of contact for all customer accounts. Management of required Customer mailboxes as required by Operations. Collaborate with operations to ensure accurate and timely management of customs documents, guaranteeing solutions are delivered in line with customer needs and objectives. Support new customer facing colleagues to ensure excellent Customer Service. Monitoring service level agreements in real time to ensure they are not missed Build and sustain strong, effective and long-lasting relationships with customers and internal stakeholders. Act as a negotiator between clients and internal stakeholders to efficiently resolve complex customs or customer related issues. Clearly and effectively communicate business changes as needed. Perform spot-check calls for all customers. Monitoring repeated customer issues, addressing concerns and escalating where necessary to achieve resolution. Maintain detailed records of customers, contacting customers where required information is missing and following up promptly when required to enhance the customer experience. Performing other tasks as outlined by Managers and as required to support the successful of Operational teams Requirements for the Customer Account Specialist role: Have an optimistic outlook, show enthusiasm for positive change and have a "can-do attitude". They will be a team player with a willingness to tackle challenges with a positive mindset and contribute to a productive work environment. A good understanding and knowledge of customs gained through experience and/or qualification. A background of working with / supporting clients. The ability to communicate and present information to all stakeholders. Experience working with client relationship management (CRM) software and Microsoft Office applications. Confident in delivering client-focused solutions. Ability to work accurately and to detail as well as managing multiple tasks. Excellent interpersonal and organisational skills and the ability to work under pressure and prioritise tasks. Must be able work in a team environment. Excellent customer service skills. Please follow the link to apply for this Customer Account Specialist role based in Worksop. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 05, 2026
Full time
Role: Customer Account Specialist Location: Worksop S81 - fully office based Hours: 40 hours per week (3 week rotating shifts 7am-3.30pm/9am-5.30pm/10.30am-7pm) Salary: 27,000- 29,000 DOE + benefits This is an exciting opportunity for an experienced Customer Account Specialist to join my client based in Worksop. You will be operating as the key contact for all matters dedicated to your specified accounts. This will include overseeing and developing the operation of these accounts to ultimately build strong long-lasting, profitable customer relationships. Are you a great communicator - both verbal and written? Do you have great attention to detail? Responsibilities of the Customer Account Specialist: Serve as the primary point of contact for all customer accounts. Management of required Customer mailboxes as required by Operations. Collaborate with operations to ensure accurate and timely management of customs documents, guaranteeing solutions are delivered in line with customer needs and objectives. Support new customer facing colleagues to ensure excellent Customer Service. Monitoring service level agreements in real time to ensure they are not missed Build and sustain strong, effective and long-lasting relationships with customers and internal stakeholders. Act as a negotiator between clients and internal stakeholders to efficiently resolve complex customs or customer related issues. Clearly and effectively communicate business changes as needed. Perform spot-check calls for all customers. Monitoring repeated customer issues, addressing concerns and escalating where necessary to achieve resolution. Maintain detailed records of customers, contacting customers where required information is missing and following up promptly when required to enhance the customer experience. Performing other tasks as outlined by Managers and as required to support the successful of Operational teams Requirements for the Customer Account Specialist role: Have an optimistic outlook, show enthusiasm for positive change and have a "can-do attitude". They will be a team player with a willingness to tackle challenges with a positive mindset and contribute to a productive work environment. A good understanding and knowledge of customs gained through experience and/or qualification. A background of working with / supporting clients. The ability to communicate and present information to all stakeholders. Experience working with client relationship management (CRM) software and Microsoft Office applications. Confident in delivering client-focused solutions. Ability to work accurately and to detail as well as managing multiple tasks. Excellent interpersonal and organisational skills and the ability to work under pressure and prioritise tasks. Must be able work in a team environment. Excellent customer service skills. Please follow the link to apply for this Customer Account Specialist role based in Worksop. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Reporting to the Operations Manager, the Field Engineering Coordinator will be responsible for a variety of tasks to support our direct labour workforce made up of Customer Installation, Fibre Fix and Specialist Fibre Network Build Engineers. Key Accountability & Responsibilities Will take receipt of daily install Work orders assigned to the direct labour team / weekly work packages/ schedules and produce job packs for the Field Engineering teams Handle and resolve any day to day enquiries from the field team engineers and other internal departments Assist the Operations Manager with any external contractor issues and act as cover for the Operations Manager when required Assist in the production of reports as required by management and the wider function Working with internal and external stakeholders to ensure delivery on time, safely and compliantly Job Allocation of repair tasks Support theTraffic management coordination for in-house and external suppliers Purchase order, supplier quotation request and invoicing support Responsible for, but not limited to, keeping customers informed on their Gigaclear Installation. Responsible for managing the Installation and pre-check bookings on scheduling systems. Responsible for scheduling and progression of customer installations, ensuring that installation appointments are booked/actioned/remedied within service level agreement. Respond to incoming and outgoing calls/emails in the appropriate manner actioning them as required. Ensuring a comprehensive and reliable service is provided within agreed SLA. Reviewing and analysing the issues raised, establishing the likely root cause and responding and addressing issues within agreed service levels. Knowledge & Skills This would suit someone who is looking for a role in a growing business, working in a busy environment, where multi-tasking comes second nature and attention to detail is paramount. The right candidate must be highly organised with the ability to prioritise workload and should also be able to liaise and deal with people at all levels, both internally and externally. You will also be PC literate with good excel skills being essential. Previous experience in an administrative, coordinator type role in a fast-paced working environment Comfortable working to and meeting deadlines Critical thinking and problem solving, ability to use initiative Knowledge of Civils, Fibre and installations in a FTTP network desirable Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
May 05, 2026
Full time
Reporting to the Operations Manager, the Field Engineering Coordinator will be responsible for a variety of tasks to support our direct labour workforce made up of Customer Installation, Fibre Fix and Specialist Fibre Network Build Engineers. Key Accountability & Responsibilities Will take receipt of daily install Work orders assigned to the direct labour team / weekly work packages/ schedules and produce job packs for the Field Engineering teams Handle and resolve any day to day enquiries from the field team engineers and other internal departments Assist the Operations Manager with any external contractor issues and act as cover for the Operations Manager when required Assist in the production of reports as required by management and the wider function Working with internal and external stakeholders to ensure delivery on time, safely and compliantly Job Allocation of repair tasks Support theTraffic management coordination for in-house and external suppliers Purchase order, supplier quotation request and invoicing support Responsible for, but not limited to, keeping customers informed on their Gigaclear Installation. Responsible for managing the Installation and pre-check bookings on scheduling systems. Responsible for scheduling and progression of customer installations, ensuring that installation appointments are booked/actioned/remedied within service level agreement. Respond to incoming and outgoing calls/emails in the appropriate manner actioning them as required. Ensuring a comprehensive and reliable service is provided within agreed SLA. Reviewing and analysing the issues raised, establishing the likely root cause and responding and addressing issues within agreed service levels. Knowledge & Skills This would suit someone who is looking for a role in a growing business, working in a busy environment, where multi-tasking comes second nature and attention to detail is paramount. The right candidate must be highly organised with the ability to prioritise workload and should also be able to liaise and deal with people at all levels, both internally and externally. You will also be PC literate with good excel skills being essential. Previous experience in an administrative, coordinator type role in a fast-paced working environment Comfortable working to and meeting deadlines Critical thinking and problem solving, ability to use initiative Knowledge of Civils, Fibre and installations in a FTTP network desirable Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
