The role is part of the Credit Risk Function which sits in the 2nd Line of Defence and is tasked with supporting the Chief Credit Officer "CCO" with credit risk decision making activities, the ongoing development, embedding and monitoring of the Bank's Credit Risk Management Framework and to ensure Credit Risk activities remain effective and relevant to the Bank's strategic objectives and the prevailing external economic environment. The role holder will be a Chair of Credit Approvals Committee "CAC", whilst also exercising a personal delegated lending authority. The role holder will act as the primary point of reference and technical expert primarily for the Bank's Retail Business activities, together with the Asset Finance (DSME) lending activities within the Commercial Business Franchise and being responsible for maintenance and evolution of the Bank's Credit Risk Policies. This will also involve being directly responsible for ensuring the adequacy and relevance of ongoing resourcing, recruitment and management of the role holders direct Team. Key Role Responsibilities Senior Leadership Responsible for leading and managing a highly performing team, working collaboratively with the Deputy CCO and the other Credit Risk Team Head to coordinate the effective deployment of resource across the entire Credit Risk Function to ensure workloads are managed appropriately. When required, take ownership and responsibility for the preparation and presentation of analysis and findings relating to specific matters to various internal and external stakeholders. Identify, evaluate and formulate strategy and relevant action plans to drive process efficiencies, harnessing automation where possible across the Credit Risk Function. Provide constructive and informed challenge to 1st Line proposed strategic growth plans and any proposed change to sector risk appetite and policy. People and Culture Create a supportive and collaborative working environment, inspiring and motivating others. Encourage and drive your own personal development, whilst providing support, guidance and encouragement to colleagues with a view to optimise their own ability and career aspirations where appropriate. Responsible for your direct Team delivering a consistently highly effective performance, whilst ensuring this is not detriment to people's wellbeing. Responsible for identifying and managing in an effective and supportive manner any individual under performance situation. Credit Sanctioning Responsibility for the credit risk sanctioning decisions for transactions typically relating to motor finance. Responsible for ensuring all credit risk sanctioning decisions, both personally (either within individual discretion or as Chair of CAC), together with those of the Credit Risk Team are appropriately considered in a consistently balanced and duly informed manner. Risk Committees Direct involvement with the preparation of any papers relevant to the role for Approval, Noting or Discussion at the Bank's various Executive and Non-Executive Risk Committees. Take ownership for the successful follow up of outstanding Action Points from any the relevant Committees. Act as a Member, or when required, as Chair of Credit Risk Oversight Committee and Watch & Impairment Committee, whilst representing Credit Risk at various other Committees as and when appropriate. Credit Risk Management Responsible for the credit risk oversight of the Bank's Retail Business, attending all the relevant 1st Line Risk Committees, providing support and constructive challenge as appropriate. Responsible for the analysis, interrogation and constructive challenge of the credit risk data and performance of the Retail Business lending portfolios. Ensure there is effective and consistent ongoing monitoring of credit risk performance e.g. lending volumes, credit quality, arrears, escalating specific issues and / or trends as appropriate. Responsible for ensuring the performance and output of the various credit rating models in place is regularly and robustly assessed and tracked, identifying and communicating any suspected deficiencies and / or areas for improvement. Provide independent oversight and challenge on the effectiveness of processes for risk identification, assessment, mitigation, management and reporting. Work in partnership with 1st Line to ensure any strategic plan in place to grow the lending portfolio is undertaken in a sustainable and controlled manner. Credit Risk Governance & Framework Managing the development and maintenance of the suite of Credit Risk policy documents. Supporting the embedding of Credit Risk policies across the Bank and seeking solutions to operational challenges as required. Responsibility for assisting in the development and implementation of the credit risk strategy across the Bank to ensure it aligns with the Bank's credit risk framework. Monitoring and reporting on compliance with risk appetite and concentration risk limits. Providing guidance and support to the 1st Line Risk teams in respect of the evolution, implementation and maintenance of their own processes, ensuring consistency and compliance with all Credit Risk policies. The Person In depth understanding of the financial services sector with specific focus on Credit Risk. Extensive knowledge and understanding of intermediary mortgage lending and its processes. Excellent working knowledge of the FCA sourcebooks, principally MCOB and COCON. Strong understanding of Credit Risk appetite and Credit Risk management frameworks. Ability to operate effectively on senior management Committees. Demonstrating excellence, frankness, openness and transparency. Developing people to support them to be the best that they can be. Ability to develop strong and collaborative working relationships with all stakeholders. Inspire respect, trust and commitment to business objectives with well-developed leadership and people management skills. Demonstrates sound business/professional judgement through strength of character, independence of thought risk awareness and good values and behaviours. Works well under pressure with the ability to prioritise and manage multiple and complex projects simultaneously. High levels of drive, energy and personal commitment to success. Strong capability in strategic thinking and developing solutions. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life . click apply for full job details
May 24, 2025
Full time
The role is part of the Credit Risk Function which sits in the 2nd Line of Defence and is tasked with supporting the Chief Credit Officer "CCO" with credit risk decision making activities, the ongoing development, embedding and monitoring of the Bank's Credit Risk Management Framework and to ensure Credit Risk activities remain effective and relevant to the Bank's strategic objectives and the prevailing external economic environment. The role holder will be a Chair of Credit Approvals Committee "CAC", whilst also exercising a personal delegated lending authority. The role holder will act as the primary point of reference and technical expert primarily for the Bank's Retail Business activities, together with the Asset Finance (DSME) lending activities within the Commercial Business Franchise and being responsible for maintenance and evolution of the Bank's Credit Risk Policies. This will also involve being directly responsible for ensuring the adequacy and relevance of ongoing resourcing, recruitment and management of the role holders direct Team. Key Role Responsibilities Senior Leadership Responsible for leading and managing a highly performing team, working collaboratively with the Deputy CCO and the other Credit Risk Team Head to coordinate the effective deployment of resource across the entire Credit Risk Function to ensure workloads are managed appropriately. When required, take ownership and responsibility for the preparation and presentation of analysis and findings relating to specific matters to various internal and external stakeholders. Identify, evaluate and formulate strategy and relevant action plans to drive process efficiencies, harnessing automation where possible across the Credit Risk Function. Provide constructive and informed challenge to 1st Line proposed strategic growth plans and any proposed change to sector risk appetite and policy. People and Culture Create a supportive and collaborative working environment, inspiring and motivating others. Encourage and drive your own personal development, whilst providing support, guidance and encouragement to colleagues with a view to optimise their own ability and career aspirations where appropriate. Responsible for your direct Team delivering a consistently highly effective performance, whilst ensuring this is not detriment to people's wellbeing. Responsible for identifying and managing in an effective and supportive manner any individual under performance situation. Credit Sanctioning Responsibility for the credit risk sanctioning decisions for transactions typically relating to motor finance. Responsible for ensuring all credit risk sanctioning decisions, both personally (either within individual discretion or as Chair of CAC), together with those of the Credit Risk Team are appropriately considered in a consistently balanced and duly informed manner. Risk Committees Direct involvement with the preparation of any papers relevant to the role for Approval, Noting or Discussion at the Bank's various Executive and Non-Executive Risk Committees. Take ownership for the successful follow up of outstanding Action Points from any the relevant Committees. Act as a Member, or when required, as Chair of Credit Risk Oversight Committee and Watch & Impairment Committee, whilst representing Credit Risk at various other Committees as and when appropriate. Credit Risk Management Responsible for the credit risk oversight of the Bank's Retail Business, attending all the relevant 1st Line Risk Committees, providing support and constructive challenge as appropriate. Responsible for the analysis, interrogation and constructive challenge of the credit risk data and performance of the Retail Business lending portfolios. Ensure there is effective and consistent ongoing monitoring of credit risk performance e.g. lending volumes, credit quality, arrears, escalating specific issues and / or trends as appropriate. Responsible for ensuring the performance and output of the various credit rating models in place is regularly and robustly assessed and tracked, identifying and communicating any suspected deficiencies and / or areas for improvement. Provide independent oversight and challenge on the effectiveness of processes for risk identification, assessment, mitigation, management and reporting. Work in partnership with 1st Line to ensure any strategic plan in place to grow the lending portfolio is undertaken in a sustainable and controlled manner. Credit Risk Governance & Framework Managing the development and maintenance of the suite of Credit Risk policy documents. Supporting the embedding of Credit Risk policies across the Bank and seeking solutions to operational challenges as required. Responsibility for assisting in the development and implementation of the credit risk strategy across the Bank to ensure it aligns with the Bank's credit risk framework. Monitoring and reporting on compliance with risk appetite and concentration risk limits. Providing guidance and support to the 1st Line Risk teams in respect of the evolution, implementation and maintenance of their own processes, ensuring consistency and compliance with all Credit Risk policies. The Person In depth understanding of the financial services sector with specific focus on Credit Risk. Extensive knowledge and understanding of intermediary mortgage lending and its processes. Excellent working knowledge of the FCA sourcebooks, principally MCOB and COCON. Strong understanding of Credit Risk appetite and Credit Risk management frameworks. Ability to operate effectively on senior management Committees. Demonstrating excellence, frankness, openness and transparency. Developing people to support them to be the best that they can be. Ability to develop strong and collaborative working relationships with all stakeholders. Inspire respect, trust and commitment to business objectives with well-developed leadership and people management skills. Demonstrates sound business/professional judgement through strength of character, independence of thought risk awareness and good values and behaviours. Works well under pressure with the ability to prioritise and manage multiple and complex projects simultaneously. High levels of drive, energy and personal commitment to success. Strong capability in strategic thinking and developing solutions. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life . click apply for full job details
Job Title: Interim Leasehold Officer Location: South East Coast (Hybrid - 1 day on-site per week) Contract Type: Interim / Contract Contract Length: 3-6 Months Hourly Rate: Negotiable, Dependent on Experience Start Date: ASAP Interviews: Commencing Soon About the Role: We are working with a well-regarded housing association based on the South East Coast who are seeking an experienced Leasehold Officer to join their team on an interim basis. This is a fantastic opportunity for someone with a solid background in leasehold services looking for a hybrid working arrangement and the chance to contribute to a dynamic and supportive team. Key Responsibilities: Act as the main point of contact for leaseholders, responding to queries and providing guidance on lease terms, service charges, and related issues. Manage and administer service charges, including estimates, actuals, and reconciliations. Ensure effective communication with leaseholders and residents regarding changes to charges, works, and any disputes. Support the delivery of statutory consultations under Section 20. Liaise with internal teams (e.g., finance, housing management, repairs) to resolve leasehold-related matters efficiently. Maintain accurate records and contribute to compliance with relevant legislation and best practice. Requirements: Proven experience working in a leasehold management role within a housing association or local authority . Strong understanding of leasehold legislation , service charges, and property management. Excellent written and verbal communication skills, with a strong focus on customer service. Ability to work independently and manage a varied workload. Experience using housing or leasehold management systems is desirable. Additional Information: Working Pattern: Hybrid - minimum 1 day on-site per week Hourly Rate: Negotiable, based on experience Contract Duration: 3 to 6 months, with potential for extension If you're interested in this opportunity or would like more information, please get in touch at your earliest convenience. Referrals are also welcome. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
May 24, 2025
Contractor
Job Title: Interim Leasehold Officer Location: South East Coast (Hybrid - 1 day on-site per week) Contract Type: Interim / Contract Contract Length: 3-6 Months Hourly Rate: Negotiable, Dependent on Experience Start Date: ASAP Interviews: Commencing Soon About the Role: We are working with a well-regarded housing association based on the South East Coast who are seeking an experienced Leasehold Officer to join their team on an interim basis. This is a fantastic opportunity for someone with a solid background in leasehold services looking for a hybrid working arrangement and the chance to contribute to a dynamic and supportive team. Key Responsibilities: Act as the main point of contact for leaseholders, responding to queries and providing guidance on lease terms, service charges, and related issues. Manage and administer service charges, including estimates, actuals, and reconciliations. Ensure effective communication with leaseholders and residents regarding changes to charges, works, and any disputes. Support the delivery of statutory consultations under Section 20. Liaise with internal teams (e.g., finance, housing management, repairs) to resolve leasehold-related matters efficiently. Maintain accurate records and contribute to compliance with relevant legislation and best practice. Requirements: Proven experience working in a leasehold management role within a housing association or local authority . Strong understanding of leasehold legislation , service charges, and property management. Excellent written and verbal communication skills, with a strong focus on customer service. Ability to work independently and manage a varied workload. Experience using housing or leasehold management systems is desirable. Additional Information: Working Pattern: Hybrid - minimum 1 day on-site per week Hourly Rate: Negotiable, based on experience Contract Duration: 3 to 6 months, with potential for extension If you're interested in this opportunity or would like more information, please get in touch at your earliest convenience. Referrals are also welcome. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Location: Weymouth Salary: Grade 4 - £34,085 per annum pro rata Hours: Part time 30 per week - working pattern to be agreed with the successful candidate Contract: Fixed term until 31st March 2026 Closing date: Wednesday 28th May 2025 at 11.30 pm Do you have experience of coordinating services and working in collaboration with multiple support agencies? If you are looking for a new opportunity then join Shelter as Reach Out Coordinator and you could soon be making a difference to people affected by housing issues and substance use. About The Role Your role will be to oversee the delivery of the service, making sure the programme meets its aim, including being the first point of contact for the multi - agency Reach Out team and line managing the Complex Lives Navigator. Responsible for reporting in collaboration with the Data Officer, you will provide reports to the quarterly Board and Governance meetings. Identifying opportunities for systems change will also be a key part of the role, including building relationships with agencies and people with lived experience to understand issues and barriers to accessing treatment, using data and feeding back insight where needed and making sure lessons learnt inform future service delivery. About You You have experience of developing relationships and building trust with both individuals and partner organisations and excellent skills in communication and problem-solving. With demonstrable experience of performance reporting, chairing and facilitating meetings and workshops, you are able to establish joint working protocols and referral pathways with partner organisations. Experience of analysing data and developing insights to monitor and evaluate the service, along with experience of safeguarding frameworks, line management and experience and understanding of drug and alcohol services. Benefits In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About The Team The Reach Out Service supports people who have substance use issues, taking the support to them either in their accommodation or where they are rough sleeping. The service supports people with their current goals, which can include areas such as starting prescription medication, group work, continued substance use and abstinence. You will be part of the Dorset Hub which has offices in Bournemouth and Weymouth and will link in with other Shelter teams, including the community advice and legal teams. We offer specialist housing advice and legal representation as well as housing workshops and lived experience activities in the community. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to Apply Please click Apply for Job below. You are required to submit a CV and responses to the four About You points from the job description listed below. Each response should be no more than 350 words each. Have experience of developing excellent relationships and building trust with partner organisations and individuals to understand their needs and issues, getting to the route of the problem and learning from this to inform future service delivery Be able to analyse and reflect on data and insight to monitor and evaluate the effectiveness of the service, providing regular reports to Partnership Board Have demonstrable experience and understanding of drug and alcohol services to identify the barriers to current services and collaborate with partners to propose effective solutions Use experience of line management to support and develop the Complex Lives Navigator Please provide specific examples following the STAR format. Any applications submitted without a supporting statement will not be considered. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
May 24, 2025
Full time
Location: Weymouth Salary: Grade 4 - £34,085 per annum pro rata Hours: Part time 30 per week - working pattern to be agreed with the successful candidate Contract: Fixed term until 31st March 2026 Closing date: Wednesday 28th May 2025 at 11.30 pm Do you have experience of coordinating services and working in collaboration with multiple support agencies? If you are looking for a new opportunity then join Shelter as Reach Out Coordinator and you could soon be making a difference to people affected by housing issues and substance use. About The Role Your role will be to oversee the delivery of the service, making sure the programme meets its aim, including being the first point of contact for the multi - agency Reach Out team and line managing the Complex Lives Navigator. Responsible for reporting in collaboration with the Data Officer, you will provide reports to the quarterly Board and Governance meetings. Identifying opportunities for systems change will also be a key part of the role, including building relationships with agencies and people with lived experience to understand issues and barriers to accessing treatment, using data and feeding back insight where needed and making sure lessons learnt inform future service delivery. About You You have experience of developing relationships and building trust with both individuals and partner organisations and excellent skills in communication and problem-solving. With demonstrable experience of performance reporting, chairing and facilitating meetings and workshops, you are able to establish joint working protocols and referral pathways with partner organisations. Experience of analysing data and developing insights to monitor and evaluate the service, along with experience of safeguarding frameworks, line management and experience and understanding of drug and alcohol services. Benefits In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About The Team The Reach Out Service supports people who have substance use issues, taking the support to them either in their accommodation or where they are rough sleeping. The service supports people with their current goals, which can include areas such as starting prescription medication, group work, continued substance use and abstinence. You will be part of the Dorset Hub which has offices in Bournemouth and Weymouth and will link in with other Shelter teams, including the community advice and legal teams. We offer specialist housing advice and legal representation as well as housing workshops and lived experience activities in the community. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to Apply Please click Apply for Job below. You are required to submit a CV and responses to the four About You points from the job description listed below. Each response should be no more than 350 words each. Have experience of developing excellent relationships and building trust with partner organisations and individuals to understand their needs and issues, getting to the route of the problem and learning from this to inform future service delivery Be able to analyse and reflect on data and insight to monitor and evaluate the effectiveness of the service, providing regular reports to Partnership Board Have demonstrable experience and understanding of drug and alcohol services to identify the barriers to current services and collaborate with partners to propose effective solutions Use experience of line management to support and develop the Complex Lives Navigator Please provide specific examples following the STAR format. Any applications submitted without a supporting statement will not be considered. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Job Title: Community Housing Officer Location: Dudley Contract: Temporary (3 months) Job Purpose: To deliver a community focused tenancy and estates management service, highly visible to tenants, residents and other stakeholders. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services. Specific Accountabilities To manage tenancies and the estate environment in a designated housing area (patch) and to be the main front-line contact for tenants and residents for housing and estate management matters. To provide contact, advice, and guidance to customers within the framework of the tenancy agreement in line with policies and procedures and its enforcement, ensuring customer enquiries are dealt with promptly and efficiently, to deal with compliments and complaints and to undertake any investigations and corrective actions as appropriate To take a pro-active approach towards tenancy compliance, keeping residents safe, estate management, ensuring regular home reviews, estate walkabouts and estate inspections are carried out. Effectively manage all aspects of tenancy conditions, administration and enforcement having due regard to the needs of our tenants and other occupiers, the law and Dudley MBC policies and procedures. To identify, monitor and take necessary enforcement action against breaches of tenancy conditions including anti-social behaviour in accordance with legislation, policy, procedure, and guidelines. To respond to and manage reports of nuisance, harassment, or antisocial behaviour in a timely manner, commissioning the Community Safety (ASB) Team to assist with complex cases and where legal remedies are required. To manage vulnerable customers and complex casework, where higher levels of need are required to help sustain tenancies, commission other services such as our Community Safety (ASB) Team and Housing Support Teams and relevant agencies to offer appropriate services and where necessary legal enforcement. To undertake communal inspections in flatted blocks as required, and to monitor hazards and maintain high standards on housing estates, reporting any incidents of vandalism and/or damage to ensure speedy remedy. Proactively manage estates including identification and remedy of untidy gardens and tree maintenance. Arrange and lead on estate walkabouts and patch inspections along with residents and other stakeholders where appropriate. Identify health and safety concerns including reporting repairs to buildings, over-grown trees and shrubs and communal areas. Health and safety is a key priority for employees and it is everyone's responsibility to report repairs when they see them. To deliver a Home-Review programme, and actively follow up on all cases of compliance non-access cases on a timely basis to minimise risk to residents. To contribute to the improvement of housing services by working effectively with colleagues across teams, partnership organisations and external agencies to enhance the functionality, attractiveness, safety and sustainability of estates and homes. Play an active role in co-producing and commissioning planned enhancements to our services and to the built environment. To be a key contact in the community, well known to stakeholders, and actively engaged with community champions, Tenants & Residents Associations, local members, PCSOs and other key stakeholders. To provide elected members and MPs with information to carry out their democratic and/or governance responsibilities To encourage tenants to be actively involved in the upkeep of their area, to be involved in the local community and empower residents to influence the decision-making process. Forge relationships with involved customers, encouraging greater levels of customer involvement targeting new tenants. To be visible and responsive in the neighbourhood, arranging planned activities including community events and activities, facilitating joint working with other teams encouraging tenants to be actively involved in the upkeep of their area. To provide multi-channel access to tenants to discuss their needs using digital channels and face to face surgeries the CHO will be the first point of contact for residents and local members. To be vigilant to identifying safeguarding and support needs, and to engage with all applicable services to prevent harm and sustain tenancies. To actively work with households and other agencies at times of crisis such as relationship breakdown, domestic abuse, bereavement or decline in health to support housing need at critical times when customers are vulnerable. To use emotional intelligence in providing a sensitive and appropriate service. To work in partnership with colleagues from all teams, to meet the needs of our tenants through a multi-disciplinary hybrid neighbourhood service model. Work jointly with other teams to enhance the reputation of the Housing Service and to create well planned, sustainable, safe, and attractive communal environments within our buildings and across the whole estate. To line-manage the Community Housing Assistants in their role to provide support for the work of the Community Housing Officers. To develop the Community Housing Assistants in their knowledge and skills to enhance the effectiveness in their role and support career progression. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
May 24, 2025
Seasonal
Job Title: Community Housing Officer Location: Dudley Contract: Temporary (3 months) Job Purpose: To deliver a community focused tenancy and estates management service, highly visible to tenants, residents and other stakeholders. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services. Specific Accountabilities To manage tenancies and the estate environment in a designated housing area (patch) and to be the main front-line contact for tenants and residents for housing and estate management matters. To provide contact, advice, and guidance to customers within the framework of the tenancy agreement in line with policies and procedures and its enforcement, ensuring customer enquiries are dealt with promptly and efficiently, to deal with compliments and complaints and to undertake any investigations and corrective actions as appropriate To take a pro-active approach towards tenancy compliance, keeping residents safe, estate management, ensuring regular home reviews, estate walkabouts and estate inspections are carried out. Effectively manage all aspects of tenancy conditions, administration and enforcement having due regard to the needs of our tenants and other occupiers, the law and Dudley MBC policies and procedures. To identify, monitor and take necessary enforcement action against breaches of tenancy conditions including anti-social behaviour in accordance with legislation, policy, procedure, and guidelines. To respond to and manage reports of nuisance, harassment, or antisocial behaviour in a timely manner, commissioning the Community Safety (ASB) Team to assist with complex cases and where legal remedies are required. To manage vulnerable customers and complex casework, where higher levels of need are required to help sustain tenancies, commission other services such as our Community Safety (ASB) Team and Housing Support Teams and relevant agencies to offer appropriate services and where necessary legal enforcement. To undertake communal inspections in flatted blocks as required, and to monitor hazards and maintain high standards on housing estates, reporting any incidents of vandalism and/or damage to ensure speedy remedy. Proactively manage estates including identification and remedy of untidy gardens and tree maintenance. Arrange and lead on estate walkabouts and patch inspections along with residents and other stakeholders where appropriate. Identify health and safety concerns including reporting repairs to buildings, over-grown trees and shrubs and communal areas. Health and safety is a key priority for employees and it is everyone's responsibility to report repairs when they see them. To deliver a Home-Review programme, and actively follow up on all cases of compliance non-access cases on a timely basis to minimise risk to residents. To contribute to the improvement of housing services by working effectively with colleagues across teams, partnership organisations and external agencies to enhance the functionality, attractiveness, safety and sustainability of estates and homes. Play an active role in co-producing and commissioning planned enhancements to our services and to the built environment. To be a key contact in the community, well known to stakeholders, and actively engaged with community champions, Tenants & Residents Associations, local members, PCSOs and other key stakeholders. To provide elected members and MPs with information to carry out their democratic and/or governance responsibilities To encourage tenants to be actively involved in the upkeep of their area, to be involved in the local community and empower residents to influence the decision-making process. Forge relationships with involved customers, encouraging greater levels of customer involvement targeting new tenants. To be visible and responsive in the neighbourhood, arranging planned activities including community events and activities, facilitating joint working with other teams encouraging tenants to be actively involved in the upkeep of their area. To provide multi-channel access to tenants to discuss their needs using digital channels and face to face surgeries the CHO will be the first point of contact for residents and local members. To be vigilant to identifying safeguarding and support needs, and to engage with all applicable services to prevent harm and sustain tenancies. To actively work with households and other agencies at times of crisis such as relationship breakdown, domestic abuse, bereavement or decline in health to support housing need at critical times when customers are vulnerable. To use emotional intelligence in providing a sensitive and appropriate service. To work in partnership with colleagues from all teams, to meet the needs of our tenants through a multi-disciplinary hybrid neighbourhood service model. Work jointly with other teams to enhance the reputation of the Housing Service and to create well planned, sustainable, safe, and attractive communal environments within our buildings and across the whole estate. To line-manage the Community Housing Assistants in their role to provide support for the work of the Community Housing Officers. To develop the Community Housing Assistants in their knowledge and skills to enhance the effectiveness in their role and support career progression. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
A collaborative and tenant focused Housing provider in Essex is looking to take on a Income Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area. They are looking to bring someone in for 3 months with the high likelihood it is extended further. The candidate will need to have experience of maximising income and recovery of housing related debt. Responsibilities: Manage rent debts for specific patch and help to maximise income for the organisation To support with sustaining tenancies and good knowledge of housing and welfare benefits Drafting eviction reports and attending eviction and court processes To provide excellent customer services to tenants Requirements: Knowledge of income management, relevant housing legislation and ability to manage rent debts Understanding of welfare benefits and use of financial records and IT systems Strong customer service and working well in a team environment Ability to communicate effectively with both internal and external stakeholders Driving Licence to complete visits on patch If you are looking for your next role and are experienced in Income Management, please apply ASAP. In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
May 24, 2025
Full time
A collaborative and tenant focused Housing provider in Essex is looking to take on a Income Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area. They are looking to bring someone in for 3 months with the high likelihood it is extended further. The candidate will need to have experience of maximising income and recovery of housing related debt. Responsibilities: Manage rent debts for specific patch and help to maximise income for the organisation To support with sustaining tenancies and good knowledge of housing and welfare benefits Drafting eviction reports and attending eviction and court processes To provide excellent customer services to tenants Requirements: Knowledge of income management, relevant housing legislation and ability to manage rent debts Understanding of welfare benefits and use of financial records and IT systems Strong customer service and working well in a team environment Ability to communicate effectively with both internal and external stakeholders Driving Licence to complete visits on patch If you are looking for your next role and are experienced in Income Management, please apply ASAP. In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
We are looking for an ASB Officer to join one of the largest housing associations in Blandford, Dorset area on a permanent contract. This role is offering great benefits, including hybrid working and flexible working. Job title: ASB Officer Salary: £32,000 - £38,000 Location: Blandford, Dorset ASB Officer responsibilities: Dealing with a case load of high level anti-social behaviour Liaising with ex click apply for full job details
May 24, 2025
Full time
We are looking for an ASB Officer to join one of the largest housing associations in Blandford, Dorset area on a permanent contract. This role is offering great benefits, including hybrid working and flexible working. Job title: ASB Officer Salary: £32,000 - £38,000 Location: Blandford, Dorset ASB Officer responsibilities: Dealing with a case load of high level anti-social behaviour Liaising with ex click apply for full job details
Housing Options Officer - 6 month contract - Fully Remote Previous experience in: Proven experience in a similar role, ideally within the Public Sector Maintaining detailed, evidence based records using attention to detail and excellent verbal and written communication skills Experience with heading up a team within the Housing Options department of a local authority. Your roles and responsibilities would include: lead and manage a team of housing options officers and housing assistants Help and be involved in crucial decisions within the council for the Housing Options team. If this looks like a role that would be of interest for yourself, please contact myself. Furthermore, if you know of anyone who is looking for work and fit the skill set required for this role, please feel free to forward this advert over to them! Phone - (phone number removed) g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
May 24, 2025
Contractor
Housing Options Officer - 6 month contract - Fully Remote Previous experience in: Proven experience in a similar role, ideally within the Public Sector Maintaining detailed, evidence based records using attention to detail and excellent verbal and written communication skills Experience with heading up a team within the Housing Options department of a local authority. Your roles and responsibilities would include: lead and manage a team of housing options officers and housing assistants Help and be involved in crucial decisions within the council for the Housing Options team. If this looks like a role that would be of interest for yourself, please contact myself. Furthermore, if you know of anyone who is looking for work and fit the skill set required for this role, please feel free to forward this advert over to them! Phone - (phone number removed) g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Tenancy Sustainment Officer 3-month initial temporary contract 23 PAYE per hour or 31 umbrella Central London 3 days a week in the office, 2 days home working Our client is seeking a Tenancy Sustainment Officer to support vulnerable tenants in housing provided by our client. This is an exciting opportunity for an experienced Tenancy Sustainment Officer or those with transferable skills. The role will involve working with challenging and complex service users with varied needs to maintain their tenancies, promote wellbeing, independence and prevent homelessness. The post will support service users including those who have experienced mental health problems, physical health needs, learning disabilities, substance misuse and domestic abuse. To be successful you will need Experience working with vulnerable adults within the boundaries of a professional role and confident in dealing with challenging behaviour. You will have excellent communication skills (both written and verbal). Knowledge of welfare benefits, debt management and the effects of rough sleeping/ homelessness would be an advantage. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 24, 2025
Seasonal
Tenancy Sustainment Officer 3-month initial temporary contract 23 PAYE per hour or 31 umbrella Central London 3 days a week in the office, 2 days home working Our client is seeking a Tenancy Sustainment Officer to support vulnerable tenants in housing provided by our client. This is an exciting opportunity for an experienced Tenancy Sustainment Officer or those with transferable skills. The role will involve working with challenging and complex service users with varied needs to maintain their tenancies, promote wellbeing, independence and prevent homelessness. The post will support service users including those who have experienced mental health problems, physical health needs, learning disabilities, substance misuse and domestic abuse. To be successful you will need Experience working with vulnerable adults within the boundaries of a professional role and confident in dealing with challenging behaviour. You will have excellent communication skills (both written and verbal). Knowledge of welfare benefits, debt management and the effects of rough sleeping/ homelessness would be an advantage. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Do you have proven experience of successfully managing large, integrated social media campaigns for both paid and organic across multiple channels, plus up to date knowledge of the latest social media trends and digital landscape as a whole? Then join Shelter as a Social Media Manager and you could soon be playing a leading role within our Social Medias team. About the role The Social Media Manager will work with teams across the organisation to ensure social media content is timely, engaging and producing the best results for Shelter, its supporters, and service users. The post holder will manage the Social Media Officer and develop and implement channel strategies for the organisation s social media output. They will be data-driven, using analytics to present on key metrics to the rest of the organisation to showcase the power of social media. Role specifics In this role, you ll lead on developing and delivering Shelter s social media strategies across all channels, ensuring our content is forward-thinking, engaging, and aligned with our mission and values. You ll manage and support the Social Media Officer, helping them grow and succeed in their role, while also curating high-quality content that reflects our brand and keeps us at the forefront of digital trends. Working closely with colleagues across the organisation, you ll oversee our owned, paid and earned content streams, use data to track performance, and help shape campaigns that connect meaningfully with our audiences. You ll also play a key part in exploring new platforms, supporting teams with best practice, and occasionally contributing to out-of-hours and crisis communications when needed. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team The Social Media Team consists of 5 roles, working across Shelter to manage our social media output and serve our comms, fundraising, retail, and services functions. Within the team we cover content, community management, reporting, training, and influencer outreach. Part of the Comms and Content sub-directorate, the Social Media Team have close ties with our Campaigns, Media, Public Affairs, Policy, Marketing Teams, as well as working with Income Generation, and the Digital Advice Team within Services. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
May 23, 2025
Full time
Do you have proven experience of successfully managing large, integrated social media campaigns for both paid and organic across multiple channels, plus up to date knowledge of the latest social media trends and digital landscape as a whole? Then join Shelter as a Social Media Manager and you could soon be playing a leading role within our Social Medias team. About the role The Social Media Manager will work with teams across the organisation to ensure social media content is timely, engaging and producing the best results for Shelter, its supporters, and service users. The post holder will manage the Social Media Officer and develop and implement channel strategies for the organisation s social media output. They will be data-driven, using analytics to present on key metrics to the rest of the organisation to showcase the power of social media. Role specifics In this role, you ll lead on developing and delivering Shelter s social media strategies across all channels, ensuring our content is forward-thinking, engaging, and aligned with our mission and values. You ll manage and support the Social Media Officer, helping them grow and succeed in their role, while also curating high-quality content that reflects our brand and keeps us at the forefront of digital trends. Working closely with colleagues across the organisation, you ll oversee our owned, paid and earned content streams, use data to track performance, and help shape campaigns that connect meaningfully with our audiences. You ll also play a key part in exploring new platforms, supporting teams with best practice, and occasionally contributing to out-of-hours and crisis communications when needed. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team The Social Media Team consists of 5 roles, working across Shelter to manage our social media output and serve our comms, fundraising, retail, and services functions. Within the team we cover content, community management, reporting, training, and influencer outreach. Part of the Comms and Content sub-directorate, the Social Media Team have close ties with our Campaigns, Media, Public Affairs, Policy, Marketing Teams, as well as working with Income Generation, and the Digital Advice Team within Services. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
West Yorkshire Pension Fund (WYPF) is one of the largest and most respected pension schemes within the Local Government Pension Scheme (LGPS), managing approximately £20 billion in invested assets. We're part of the £60+ billion Northern Pool for pension investments, and unlike many other LGPS funds, a significant portion of our assets are managed in-house by our expert team. Details below. We are seeking an exceptional leader with a proven track record in managing significant investment portfolios, ideally within the public sector or a comparable pension environment. You'll need a strategic mindset, strong leadership capabilities, and the ability to deliver investment returns that balance risk and reward in line with WYPF's long-term objectives. This is a rare opportunity to take on a senior leadership role at a forward-thinking and stable pension fund, highly regarded for its consistent investment performance and low administrative costs. Operating on behalf of five West Yorkshire councils and hosted by Bradford Council, WYPF manages pensions for over 500,000 members across a range of employers, including local authorities, educational institutions, housing associations, and fire authorities. We've built a strong reputation as a national leader within the sector, known for our efficient administration, excellent returns, and proactive approach to investment management. The role As Chief Investment Officer, you will play a critical role in shaping and delivering WYPF's investment strategy. You'll oversee a skilled in-house investment team of around 30, working to maximise returns, manage risk, and deliver long-term value. Your role will be to ensure the investment portfolio meets the needs of our members and stakeholders, while also navigating the evolving regulatory and market landscape. You'll work closely with senior leadership across WYPF and Bradford Council, as well as with key governance bodies, including the Investment Advisory Panel and Local Pensions Board. A key aspect of the role will involve collaborating within the Northern Pool, ensuring WYPF's interests are represented, and contributing to regional and national policy discussions, especially in relation to Environmental, Social, and Governance (ESG) factors. What we're looking for Extensive experience in senior-level investment management, preferably within a pension fund or institutional setting A demonstrable track record of delivering strong investment performance in line with strategic objectives Strong leadership and communication skills, with the ability to influence and engage across multiple stakeholder groups A deep understanding of regulatory, governance, and ESG issues affecting the pension sector Proven ability to manage and develop high-performing teams in a dynamic environment What we offer In return, you will join a highly respected organisation that offers both stability and the opportunity to make a significant impact. Alongside a competitive salary you will benefit from: Hybrid working arrangements Generous annual leave and Local Government Pension Scheme membership Access to a range of employee benefits, including discounted travel, Cycle to Work scheme, and more A supportive and inclusive working environment committed to diversity and equality Corporate responsibilities 1. Contribute to the strategic leadership of the Council by establishing, leading, developing and implementing effective strategies and plans that will deliver the Council's priority outcomes. 2. Create, encourage and role model a culture of achievement and service excellence through efficiency and continuous improvement. 3. Inform, support and advise Elected Members so that they can fulfil their executive, scrutiny and representational responsibilities. 4. Design and implement service delivery standards and performance criteria and develop and mature key performance data. 5. Champion employee engagement and experience ensuring Bradford Council is a great place to work and has an inclusive culture in which all staff have a voice and are supported in achieving their potential. 6. Ensure the department resources are used and managed effectively, efficiently and sustainably and in accordance with Council Standing Orders and Financial Regulations. 7. Ensure that all decisions made across the department are based on sound risk management principles which comply with Council procedures and processes within its financial, legal, ethical and statutory frameworks. Service focused responsibilities 1. Ensure adequate decision-support techniques, processes and skills are in place with an emphasis on delivering the service across the full range of business activities, both internally and externally managed, and improving both investment returns and value for money. 2. Ensure financial reporting, audit and control mechanisms are in place for all activities, including external custody, and the budgetary monitoring and reporting system is effective and capable of meeting all cost and performance disclosure requirements. 3. Put arrangements in place so all aspects of the investment management function including: • Long Term Strategy • Tactical Asset Allocation • Implementation • Performance • Reporting 4. Ensure all requirements of the Local Government Pension Scheme Investment Regulations are met, including developing and revising the policy statements required, in accordance with the relevant guidance issued by the Secretary of State or the National Scheme Advisory Board. 5. Lead on the development of investment strategy to manage the portfolio with the objective of delivering the rate of return required by the actuarial valuation to ensure employer contributions are minimised, and maintained at as consistent a level as is possible. 6. Create and sustain effective working relationships with Northern Pool Partners, to promote efficient and effective joint working. 7. Be appointed as a director of Northern Pool joint venture companies, or other corporate structures as may be required from time to time, for the efficient management of investments within the pool, representing the interests of WYPF to the extent permitted by law. 8. Lead the development of plain English easy-to-understand management reports. 9. Support the development of the Northern Pool to enable the Joint Committee to fulfil its role under the Investment Regulations and Guidance. 10. Ensure professional and technical employee development plans are in place. 11. Ensure the principles of automation and digital by design run through the service's activities. Qualifications A relevant degree, CFA, CCAB or equivalent qualification, however candidates with exceptional senior level investment management experience will be considered. Current membership of an appropriate professional body. Demonstrable recent and continuing professional and personal development. Experience 1. Successful leadership and senior management experience within a comparable pensions or other significant investment environment. 2. Successful experience of overseeing, developing and guiding investment strategy and decisions in a comparable environment (i.e. a pension fund or other similar investment environment) ideally across all asset classes. Direct investment experience in a relevant area at scale would be an advantage (this is desirable but not essential). 3. Significant successful experience of delivering investment returns that match or exceed the market in the long-term, within a modern, socially aware investment environment. 4. Successful experience of developing positive and effective senior relationships, partnerships and alliances to deliver strategic and operational priorities. 5. Successful experience of using highly developed communications skills to influence, engage, connect and develop understanding across diverse audiences on complex investment related matters. 6. Relevant successful experience which demonstrates the capacity to manage financial, people and other resources, including modernisation and service improvement, and develop a highly motivated, high performing organisational culture. 7. Experience of exercising excellent judgement in challenging and sensitive circumstances, providing advice at board or a senior political level on challenging matters which demonstrates highly developed political skills and sensitivity. 8. A commitment to promoting and delivering positive solutions to achieve diversity, equality of opportunity and inclusion. Knowledge, Skills and Abilities 1. A highly developed understanding of the legal, regulatory, financial, risk, policy, governance and ethical context in which WYPF operates, including a high-level understanding of the ESG agendas. 2. Able to provide advice at board level, based on sound, evidence-based judgments, on organisational strategy, risk, investment policy and all areas relevant to WYPF. 3. Able to lead and manage the investment side of WYPF, to inspire, guide, motivate and develop people to achieve high performance. 4. Able to build wide network of relationships and effective partnerships, to develop rapport and work effectively with a diverse range of people, to further strategic and operational objectives. 5. Ability to influence national and regional policy around investments, and other related and relevant areas to WYPF. 6. Ability to thrive and achieve organisational success in a democratically accountable, politically led organisation that serves the interests of its members and employers. 7 . click apply for full job details
May 23, 2025
Full time
West Yorkshire Pension Fund (WYPF) is one of the largest and most respected pension schemes within the Local Government Pension Scheme (LGPS), managing approximately £20 billion in invested assets. We're part of the £60+ billion Northern Pool for pension investments, and unlike many other LGPS funds, a significant portion of our assets are managed in-house by our expert team. Details below. We are seeking an exceptional leader with a proven track record in managing significant investment portfolios, ideally within the public sector or a comparable pension environment. You'll need a strategic mindset, strong leadership capabilities, and the ability to deliver investment returns that balance risk and reward in line with WYPF's long-term objectives. This is a rare opportunity to take on a senior leadership role at a forward-thinking and stable pension fund, highly regarded for its consistent investment performance and low administrative costs. Operating on behalf of five West Yorkshire councils and hosted by Bradford Council, WYPF manages pensions for over 500,000 members across a range of employers, including local authorities, educational institutions, housing associations, and fire authorities. We've built a strong reputation as a national leader within the sector, known for our efficient administration, excellent returns, and proactive approach to investment management. The role As Chief Investment Officer, you will play a critical role in shaping and delivering WYPF's investment strategy. You'll oversee a skilled in-house investment team of around 30, working to maximise returns, manage risk, and deliver long-term value. Your role will be to ensure the investment portfolio meets the needs of our members and stakeholders, while also navigating the evolving regulatory and market landscape. You'll work closely with senior leadership across WYPF and Bradford Council, as well as with key governance bodies, including the Investment Advisory Panel and Local Pensions Board. A key aspect of the role will involve collaborating within the Northern Pool, ensuring WYPF's interests are represented, and contributing to regional and national policy discussions, especially in relation to Environmental, Social, and Governance (ESG) factors. What we're looking for Extensive experience in senior-level investment management, preferably within a pension fund or institutional setting A demonstrable track record of delivering strong investment performance in line with strategic objectives Strong leadership and communication skills, with the ability to influence and engage across multiple stakeholder groups A deep understanding of regulatory, governance, and ESG issues affecting the pension sector Proven ability to manage and develop high-performing teams in a dynamic environment What we offer In return, you will join a highly respected organisation that offers both stability and the opportunity to make a significant impact. Alongside a competitive salary you will benefit from: Hybrid working arrangements Generous annual leave and Local Government Pension Scheme membership Access to a range of employee benefits, including discounted travel, Cycle to Work scheme, and more A supportive and inclusive working environment committed to diversity and equality Corporate responsibilities 1. Contribute to the strategic leadership of the Council by establishing, leading, developing and implementing effective strategies and plans that will deliver the Council's priority outcomes. 2. Create, encourage and role model a culture of achievement and service excellence through efficiency and continuous improvement. 3. Inform, support and advise Elected Members so that they can fulfil their executive, scrutiny and representational responsibilities. 4. Design and implement service delivery standards and performance criteria and develop and mature key performance data. 5. Champion employee engagement and experience ensuring Bradford Council is a great place to work and has an inclusive culture in which all staff have a voice and are supported in achieving their potential. 6. Ensure the department resources are used and managed effectively, efficiently and sustainably and in accordance with Council Standing Orders and Financial Regulations. 7. Ensure that all decisions made across the department are based on sound risk management principles which comply with Council procedures and processes within its financial, legal, ethical and statutory frameworks. Service focused responsibilities 1. Ensure adequate decision-support techniques, processes and skills are in place with an emphasis on delivering the service across the full range of business activities, both internally and externally managed, and improving both investment returns and value for money. 2. Ensure financial reporting, audit and control mechanisms are in place for all activities, including external custody, and the budgetary monitoring and reporting system is effective and capable of meeting all cost and performance disclosure requirements. 3. Put arrangements in place so all aspects of the investment management function including: • Long Term Strategy • Tactical Asset Allocation • Implementation • Performance • Reporting 4. Ensure all requirements of the Local Government Pension Scheme Investment Regulations are met, including developing and revising the policy statements required, in accordance with the relevant guidance issued by the Secretary of State or the National Scheme Advisory Board. 5. Lead on the development of investment strategy to manage the portfolio with the objective of delivering the rate of return required by the actuarial valuation to ensure employer contributions are minimised, and maintained at as consistent a level as is possible. 6. Create and sustain effective working relationships with Northern Pool Partners, to promote efficient and effective joint working. 7. Be appointed as a director of Northern Pool joint venture companies, or other corporate structures as may be required from time to time, for the efficient management of investments within the pool, representing the interests of WYPF to the extent permitted by law. 8. Lead the development of plain English easy-to-understand management reports. 9. Support the development of the Northern Pool to enable the Joint Committee to fulfil its role under the Investment Regulations and Guidance. 10. Ensure professional and technical employee development plans are in place. 11. Ensure the principles of automation and digital by design run through the service's activities. Qualifications A relevant degree, CFA, CCAB or equivalent qualification, however candidates with exceptional senior level investment management experience will be considered. Current membership of an appropriate professional body. Demonstrable recent and continuing professional and personal development. Experience 1. Successful leadership and senior management experience within a comparable pensions or other significant investment environment. 2. Successful experience of overseeing, developing and guiding investment strategy and decisions in a comparable environment (i.e. a pension fund or other similar investment environment) ideally across all asset classes. Direct investment experience in a relevant area at scale would be an advantage (this is desirable but not essential). 3. Significant successful experience of delivering investment returns that match or exceed the market in the long-term, within a modern, socially aware investment environment. 4. Successful experience of developing positive and effective senior relationships, partnerships and alliances to deliver strategic and operational priorities. 5. Successful experience of using highly developed communications skills to influence, engage, connect and develop understanding across diverse audiences on complex investment related matters. 6. Relevant successful experience which demonstrates the capacity to manage financial, people and other resources, including modernisation and service improvement, and develop a highly motivated, high performing organisational culture. 7. Experience of exercising excellent judgement in challenging and sensitive circumstances, providing advice at board or a senior political level on challenging matters which demonstrates highly developed political skills and sensitivity. 8. A commitment to promoting and delivering positive solutions to achieve diversity, equality of opportunity and inclusion. Knowledge, Skills and Abilities 1. A highly developed understanding of the legal, regulatory, financial, risk, policy, governance and ethical context in which WYPF operates, including a high-level understanding of the ESG agendas. 2. Able to provide advice at board level, based on sound, evidence-based judgments, on organisational strategy, risk, investment policy and all areas relevant to WYPF. 3. Able to lead and manage the investment side of WYPF, to inspire, guide, motivate and develop people to achieve high performance. 4. Able to build wide network of relationships and effective partnerships, to develop rapport and work effectively with a diverse range of people, to further strategic and operational objectives. 5. Ability to influence national and regional policy around investments, and other related and relevant areas to WYPF. 6. Ability to thrive and achieve organisational success in a democratically accountable, politically led organisation that serves the interests of its members and employers. 7 . click apply for full job details
Our client, a renowned young person's homeless charity based across East Surrey, is currently seeking a Housing Support Officer (Weekends/Days) to provide personal development opportunities to young people in one of their supported housing services (low-medium needs) based in Redhill. In this role, you will provide support to residents, as well as other housing duties, and will induct residents in to their accommodation, ensuring terms of the licence are understood and that all health and safety issues are fully explained. You will provide a trauma-informed approach, involving the supported individual, devising, reviewing and updating developmental support plans, recording events and observations and keeping appropriate records as required by the service. You will respond/attend to emergency situations that arise in other services and will have a full understanding of the on-call process. If you are interested in finding out more about this opportunity, please register your interest and submit your CV by clicking 'apply now' below. The client are looking to accept CVs on a rolling basis. At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you! Please note this role is to work Saturdays and Sundays 7am 7pm.
May 23, 2025
Full time
Our client, a renowned young person's homeless charity based across East Surrey, is currently seeking a Housing Support Officer (Weekends/Days) to provide personal development opportunities to young people in one of their supported housing services (low-medium needs) based in Redhill. In this role, you will provide support to residents, as well as other housing duties, and will induct residents in to their accommodation, ensuring terms of the licence are understood and that all health and safety issues are fully explained. You will provide a trauma-informed approach, involving the supported individual, devising, reviewing and updating developmental support plans, recording events and observations and keeping appropriate records as required by the service. You will respond/attend to emergency situations that arise in other services and will have a full understanding of the on-call process. If you are interested in finding out more about this opportunity, please register your interest and submit your CV by clicking 'apply now' below. The client are looking to accept CVs on a rolling basis. At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you! Please note this role is to work Saturdays and Sundays 7am 7pm.
Job Title: Family Housing Management Officer Location: Luton (Actual location hidden due to the confidentiality of the service) Salary: £24,500 Shift Pattern: 37.5 hours per week, Monday to Friday between the hours of 10:00 - 18:00 with flexibility around these hours as necessary Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. About the role As a Family Housing Management Officer, you will be based within a women's accommodation based service which supports homeless families in Luton. The service has 7 units of accommodation which supports: Expectant mothers Mothers with up to two children under the age of 10 Single women aiming to have guardianship of their children You will join the service which is designed to work with families to gain the valuable skills required to end the cycle of homelessness and enable future independently sustained living. Assistance can range from basic interventions and guidance around resettlement and gaining/sustaining independent living to more intense support in areas such as domestic violence, offending/ex offending, mental health, substance use, parenting skills, and safety in the home. You will provide support in a flexible, individualised approach so that families can progress in a way that suits both parent and child s needs whilst in a safe and stable environment. This can include through support sessions, projects and activities, signposting and general wellbeing support. You will support in wider areas which can include supporting with custody arrangements, mediation, supervised contact, and creating a safe space for families. You may also be expected to support in our other services, one which is a residential for males, which can include lone working at times. About you We're looking for someone who has a true passion to support women who face various obstacles in their daily lives, which can affect their family relationships. You will be driven to support them to being the best versions of themselves, able to build trusting relationships in a professional setting and able to provide positive outcomes which are personalised to their needs. You will be creative in your approach to find new ways to bring people together to gain a sense of community and belonging through various events and activities both in house and externally. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others. You will have: You will be able to show empathy and compassion to our residents, and different challenges they face You will be able to motivate, and empower others to achieve their personal goals and overcome barriers You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily You will have previous experience working with people with multiple and complex needs, ideally in mental health You will have previous experience in creating co-produced support plans, key working, and care plans You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
May 23, 2025
Full time
Job Title: Family Housing Management Officer Location: Luton (Actual location hidden due to the confidentiality of the service) Salary: £24,500 Shift Pattern: 37.5 hours per week, Monday to Friday between the hours of 10:00 - 18:00 with flexibility around these hours as necessary Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. About the role As a Family Housing Management Officer, you will be based within a women's accommodation based service which supports homeless families in Luton. The service has 7 units of accommodation which supports: Expectant mothers Mothers with up to two children under the age of 10 Single women aiming to have guardianship of their children You will join the service which is designed to work with families to gain the valuable skills required to end the cycle of homelessness and enable future independently sustained living. Assistance can range from basic interventions and guidance around resettlement and gaining/sustaining independent living to more intense support in areas such as domestic violence, offending/ex offending, mental health, substance use, parenting skills, and safety in the home. You will provide support in a flexible, individualised approach so that families can progress in a way that suits both parent and child s needs whilst in a safe and stable environment. This can include through support sessions, projects and activities, signposting and general wellbeing support. You will support in wider areas which can include supporting with custody arrangements, mediation, supervised contact, and creating a safe space for families. You may also be expected to support in our other services, one which is a residential for males, which can include lone working at times. About you We're looking for someone who has a true passion to support women who face various obstacles in their daily lives, which can affect their family relationships. You will be driven to support them to being the best versions of themselves, able to build trusting relationships in a professional setting and able to provide positive outcomes which are personalised to their needs. You will be creative in your approach to find new ways to bring people together to gain a sense of community and belonging through various events and activities both in house and externally. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others. You will have: You will be able to show empathy and compassion to our residents, and different challenges they face You will be able to motivate, and empower others to achieve their personal goals and overcome barriers You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily You will have previous experience working with people with multiple and complex needs, ideally in mental health You will have previous experience in creating co-produced support plans, key working, and care plans You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Rural Community Manager An exciting opportunity for a dynamic, community-driven Rural Manager to lead rural development across Hertfordshire and help shape the future of sustainable countryside living. Position: Rural Manager Location: Hybrid, home-based with one day a week in the Hertford office. Salary: £32,000 per annum Hours: Full-time, 35 hours/week which may include some evening or weekend work as we operate a flexible working system. Contract Type: Fixed term until 31 March 2026 (with strong potential for extension) Closing Date: Wednesday 11th June 2025 at 11.59pm About the role: As Rural Manager, you ll lead a range of community-led projects that strengthen Hertfordshire s rural infrastructure and support sustainable living. You'll be the key voice for rural communities, working directly with residents, local councils, and statutory partners to drive forward initiatives from concept to delivery and long-term sustainability. Your work will span everything from facilitating rural housing projects to conducting Asset Based Community Development mapping, and from advising parish councils to managing grant applications and training sessions. This is a hands-on role with a meaningful legacy. Act as the voice of Rural Hertfordshire to statutory bodies, guiding policy decisions to incorporate and consider the unique needs of rural communities. About you: You ll be a self-starter with a passion for rural life and community development. You will also bring: Experience in rural community work or development. A successful track record in partnership building and multi-agency collaboration. Experience with funding applications and project delivery. Excellent communication skills and a proactive, strategic mindset. A full UK driving licence and access to your own vehicle. Level 3 qualifications including A-levels or international Baccalaureate diploma, Level 3 NVQ, Level 3 National Diploma or Certificate, Advanced Apprenticeship or equivalent experience in a relevant field would be desirable. Knowledge of rural policy, asset-based community development, and digital communications would also be desirable. About the organisation: Our client is a respected community development organisation working to foster vibrant, inclusive, and resilient rural communities. This is a rare opportunity to make a tangible impact on people s lives and ensure the unique voices of Hertfordshire s rural populations are heard and acted upon. Based in Hertfordshire where they have helped communities and delivered projects and services for over 50 years to help improve life for both rural and urban Hertfordshire. As the Rural Community Charity for Hertfordshire they work to raise awareness of the needs of rural communities, farmers and businesses. Bringing together people and communities, champion the disadvantaged and provide advocacy for minorities and excluded groups. This is a great opportunity to shape a role going forward. Other roles you may have experience of could include: Community Development Officer, Rural Affairs Officer, Community Engagement Manager, Project Manager (Rural Development), Strategic Partnerships Manager, or similar. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
May 23, 2025
Full time
Rural Community Manager An exciting opportunity for a dynamic, community-driven Rural Manager to lead rural development across Hertfordshire and help shape the future of sustainable countryside living. Position: Rural Manager Location: Hybrid, home-based with one day a week in the Hertford office. Salary: £32,000 per annum Hours: Full-time, 35 hours/week which may include some evening or weekend work as we operate a flexible working system. Contract Type: Fixed term until 31 March 2026 (with strong potential for extension) Closing Date: Wednesday 11th June 2025 at 11.59pm About the role: As Rural Manager, you ll lead a range of community-led projects that strengthen Hertfordshire s rural infrastructure and support sustainable living. You'll be the key voice for rural communities, working directly with residents, local councils, and statutory partners to drive forward initiatives from concept to delivery and long-term sustainability. Your work will span everything from facilitating rural housing projects to conducting Asset Based Community Development mapping, and from advising parish councils to managing grant applications and training sessions. This is a hands-on role with a meaningful legacy. Act as the voice of Rural Hertfordshire to statutory bodies, guiding policy decisions to incorporate and consider the unique needs of rural communities. About you: You ll be a self-starter with a passion for rural life and community development. You will also bring: Experience in rural community work or development. A successful track record in partnership building and multi-agency collaboration. Experience with funding applications and project delivery. Excellent communication skills and a proactive, strategic mindset. A full UK driving licence and access to your own vehicle. Level 3 qualifications including A-levels or international Baccalaureate diploma, Level 3 NVQ, Level 3 National Diploma or Certificate, Advanced Apprenticeship or equivalent experience in a relevant field would be desirable. Knowledge of rural policy, asset-based community development, and digital communications would also be desirable. About the organisation: Our client is a respected community development organisation working to foster vibrant, inclusive, and resilient rural communities. This is a rare opportunity to make a tangible impact on people s lives and ensure the unique voices of Hertfordshire s rural populations are heard and acted upon. Based in Hertfordshire where they have helped communities and delivered projects and services for over 50 years to help improve life for both rural and urban Hertfordshire. As the Rural Community Charity for Hertfordshire they work to raise awareness of the needs of rural communities, farmers and businesses. Bringing together people and communities, champion the disadvantaged and provide advocacy for minorities and excluded groups. This is a great opportunity to shape a role going forward. Other roles you may have experience of could include: Community Development Officer, Rural Affairs Officer, Community Engagement Manager, Project Manager (Rural Development), Strategic Partnerships Manager, or similar. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Housing Support Worker Location: Luton, floating support service based within the office and around different locations within the community Salary: £24,500 Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as necessary to service requirements. About the role This is an exciting new role within a brand new contract to support the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing. In this role, you will conduct proactive outreach with our participants to develop personalised support plans for housing for appropriate long-term housing options, including accessing private rental listings and understanding application processes for tenancy. You will help our participants navigate the resources available to them including benefits and support services, advocating for their needs whilst empowering them to take ownership of their housing journey. You will work closely with the Landlord Liaison Officer who bridges the gap between our participants and private landlords. You will work closely with them to achieve prevention and relief outcomes by assisting the participant to remain in their provided accommodation. You will provide follow up support to ensure tenancy sustainment and successful transitions into permanent housing, keeping casefiles up to date with activities and documents, and escalating any high risks or high needs to the management team. About you This role is ideal for someone who has a real passion towards helping to end the cycle of homelessness, providing support to those who need it to live in stable accommodation. You will thrive in a person centred environment with real compassion and a non-judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives! You will have: Experience of working with people of complex backgrounds and/or a good understanding of the sector Understanding of the housing and social needs of people with multiple and complex needs Knowledge of resources and opportunities within the local community, including knowledge around benefits and employment opportunities to sustain independent living The ability to influence and negotiate positive outcomes with others Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others The ability to work proactively to make decisions to deal with challenges and providing a solution focused approach using initiative The ability and willingness to show flexibility of working patterns, responding to the needs of the service and participants Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
May 23, 2025
Full time
Job Title: Housing Support Worker Location: Luton, floating support service based within the office and around different locations within the community Salary: £24,500 Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as necessary to service requirements. About the role This is an exciting new role within a brand new contract to support the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing. In this role, you will conduct proactive outreach with our participants to develop personalised support plans for housing for appropriate long-term housing options, including accessing private rental listings and understanding application processes for tenancy. You will help our participants navigate the resources available to them including benefits and support services, advocating for their needs whilst empowering them to take ownership of their housing journey. You will work closely with the Landlord Liaison Officer who bridges the gap between our participants and private landlords. You will work closely with them to achieve prevention and relief outcomes by assisting the participant to remain in their provided accommodation. You will provide follow up support to ensure tenancy sustainment and successful transitions into permanent housing, keeping casefiles up to date with activities and documents, and escalating any high risks or high needs to the management team. About you This role is ideal for someone who has a real passion towards helping to end the cycle of homelessness, providing support to those who need it to live in stable accommodation. You will thrive in a person centred environment with real compassion and a non-judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives! You will have: Experience of working with people of complex backgrounds and/or a good understanding of the sector Understanding of the housing and social needs of people with multiple and complex needs Knowledge of resources and opportunities within the local community, including knowledge around benefits and employment opportunities to sustain independent living The ability to influence and negotiate positive outcomes with others Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others The ability to work proactively to make decisions to deal with challenges and providing a solution focused approach using initiative The ability and willingness to show flexibility of working patterns, responding to the needs of the service and participants Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Technical Quality Officer on a 3 months contract initially with a possibility of further extension. Brief of the role: Inspections to the internal and external areas of our housing stock for remedial repairs. Post inspections of completed works to verify quality, customer service and VFM. Validation of variation claims from both in house teams and contractors. Assisting with complaints and casework including providing reports, inspections and technical advice. Requirement - essential/desirable skills/qualification/experience: Good technical knowledge of housing repairs, previous experience of working in social housing repairs and maintenance, Qualified to HNC or equivalent, good customer service skills, able to work by yourself or as part of a team. Working patterns/WFH options: Generally 8 to 4 or 8.30 to 4.30 or 9 to 5. Any additional requirements: Preferable access to a vehicle that can be used for work visits and travel back to the office. Purpose of the job: Provide expert quality assessment of repair & maintenance works through use of specialist skills and knowledge, to deliver technical support and contract management of the Repair & Maintenance contract. Ensure that a high level of works delivered, working with contractors/customers to address service failures through appropriate contract sanctions. Principal accountabilities: Act as Contract Administrator, using a range of specialist skills and technical expertise, to ensure effective performance by the service provider. This will require the post holder to: Use technical expertise to inspect, specify and analyse repairs required to rectify a range of defects (including major defects), aiming to carry out cost effective repairs and repair programmes. This includes the production of detailed specifications. Undertake scheduled post inspections in accordance with contract management targets to assess specific work quality, recommending appropriate remedial action to the contractor to ensure the service provided meets the required contract standard. Ensure contractor sanctions for service failures are correctly applied in accordance with contract requirements. Contribute towards continuous contractor performance improvement by: Escalating consistent contractor failures for management resolution. Providing technical recommendations for service improvement. Management and control of costs by specifying accurately and completely all the required work necessary for the rectification of a defect. Agreeing any necessary unforeseen extras as promptly as possible. Procure specialist contractors for the supply of services in accordance with procurement requirements - Contract Standing Orders - to include preparation of specifications, contracts, tenant and formal leasehold consultation as appropriate. Manage and monitor service and maintenance contracts to ensure compliance to Council requirements, as well as health & safety legislation and protocols on all sites where repairs and maintenance is being undertaken. Also, provide technical support in the repair & maintenance management of common areas to address health & safety issues and enhance their aesthetic appeal. Respond to and resolve customer problems in the day to day operation of the contracts, including preparation of condition survey reports and agreement of action plans with contractors and consultants as required. If this sounds good to you, please apply for more information or contact us directly.
May 23, 2025
Full time
Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Technical Quality Officer on a 3 months contract initially with a possibility of further extension. Brief of the role: Inspections to the internal and external areas of our housing stock for remedial repairs. Post inspections of completed works to verify quality, customer service and VFM. Validation of variation claims from both in house teams and contractors. Assisting with complaints and casework including providing reports, inspections and technical advice. Requirement - essential/desirable skills/qualification/experience: Good technical knowledge of housing repairs, previous experience of working in social housing repairs and maintenance, Qualified to HNC or equivalent, good customer service skills, able to work by yourself or as part of a team. Working patterns/WFH options: Generally 8 to 4 or 8.30 to 4.30 or 9 to 5. Any additional requirements: Preferable access to a vehicle that can be used for work visits and travel back to the office. Purpose of the job: Provide expert quality assessment of repair & maintenance works through use of specialist skills and knowledge, to deliver technical support and contract management of the Repair & Maintenance contract. Ensure that a high level of works delivered, working with contractors/customers to address service failures through appropriate contract sanctions. Principal accountabilities: Act as Contract Administrator, using a range of specialist skills and technical expertise, to ensure effective performance by the service provider. This will require the post holder to: Use technical expertise to inspect, specify and analyse repairs required to rectify a range of defects (including major defects), aiming to carry out cost effective repairs and repair programmes. This includes the production of detailed specifications. Undertake scheduled post inspections in accordance with contract management targets to assess specific work quality, recommending appropriate remedial action to the contractor to ensure the service provided meets the required contract standard. Ensure contractor sanctions for service failures are correctly applied in accordance with contract requirements. Contribute towards continuous contractor performance improvement by: Escalating consistent contractor failures for management resolution. Providing technical recommendations for service improvement. Management and control of costs by specifying accurately and completely all the required work necessary for the rectification of a defect. Agreeing any necessary unforeseen extras as promptly as possible. Procure specialist contractors for the supply of services in accordance with procurement requirements - Contract Standing Orders - to include preparation of specifications, contracts, tenant and formal leasehold consultation as appropriate. Manage and monitor service and maintenance contracts to ensure compliance to Council requirements, as well as health & safety legislation and protocols on all sites where repairs and maintenance is being undertaken. Also, provide technical support in the repair & maintenance management of common areas to address health & safety issues and enhance their aesthetic appeal. Respond to and resolve customer problems in the day to day operation of the contracts, including preparation of condition survey reports and agreement of action plans with contractors and consultants as required. If this sounds good to you, please apply for more information or contact us directly.
Post : Refugee Support and Integration Officer Department : Support and Integration Team Reports to : Support and Integration Team Leader Working Hours: Monday to Friday 9:00 5:00 Salary: £26, 521 About ACH: ACH is a leading provider of resettlement services for refugee and newly arrived communities in the UK, working to resettle refugees through labour market and social integration. We currently work in Bristol, Birmingham, Wolverhampton and Coventry. Our vision For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education. Purpose of job The Support and Integration Team is an integral part of ACH; the ideal candidate will be responsible for providing excellent standards of support, as well as quality information advice and guidance, to enable the resettlement and successful integration of refugees. ACH is looking for a motivated and enthusiastic person to join our dedicated support and integration team. This role requires resilience, creativity and a willingness to work flexibly in order to meet the needs of both the organisation and our tenants. Key Responsibilities Support: Carrying out Pre Tenancy Assessments for new referrals. Carrying out person centred Support Plans tailored to the needs of each individual and reviewing these regularly in line with policy. Providing person-centred and culturally sensitive support to ACH tenants. Giving advice and support on a range of issues including housing, finance, education, employment, health and immigration, as required. Supporting people with budgeting / registering with care providers / creating social networks / advocacy/ volunteering / training / employment opportunities etc. Signposting to other relevant external agencies and referral partners as appropriate. Organising and attending group trips to local places of interest for our tenants Developing links with external organisations or agencies to promote the needs of refugees and create opportunities for partnership working. Effectively managing a designated caseload of residents, as well as keeping accurate records and maintaining case files to a high standard. Learning and making use of ACH CRM system to inform effective case management. Fully participating in team meeting, staff meetings, training sessions, supervision and any other relevant forum or communication processes. Accompanying our residents to appointments with statutory and/or voluntary services. Organising house meetings and visiting our tenants both at their properties and in the community. Completing online or paper forms for employment, welfare benefits etc. Carrying out Move On Plans and supporting residents to access independent accommodation. Any other tasks commensurate with the role.
May 23, 2025
Full time
Post : Refugee Support and Integration Officer Department : Support and Integration Team Reports to : Support and Integration Team Leader Working Hours: Monday to Friday 9:00 5:00 Salary: £26, 521 About ACH: ACH is a leading provider of resettlement services for refugee and newly arrived communities in the UK, working to resettle refugees through labour market and social integration. We currently work in Bristol, Birmingham, Wolverhampton and Coventry. Our vision For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education. Purpose of job The Support and Integration Team is an integral part of ACH; the ideal candidate will be responsible for providing excellent standards of support, as well as quality information advice and guidance, to enable the resettlement and successful integration of refugees. ACH is looking for a motivated and enthusiastic person to join our dedicated support and integration team. This role requires resilience, creativity and a willingness to work flexibly in order to meet the needs of both the organisation and our tenants. Key Responsibilities Support: Carrying out Pre Tenancy Assessments for new referrals. Carrying out person centred Support Plans tailored to the needs of each individual and reviewing these regularly in line with policy. Providing person-centred and culturally sensitive support to ACH tenants. Giving advice and support on a range of issues including housing, finance, education, employment, health and immigration, as required. Supporting people with budgeting / registering with care providers / creating social networks / advocacy/ volunteering / training / employment opportunities etc. Signposting to other relevant external agencies and referral partners as appropriate. Organising and attending group trips to local places of interest for our tenants Developing links with external organisations or agencies to promote the needs of refugees and create opportunities for partnership working. Effectively managing a designated caseload of residents, as well as keeping accurate records and maintaining case files to a high standard. Learning and making use of ACH CRM system to inform effective case management. Fully participating in team meeting, staff meetings, training sessions, supervision and any other relevant forum or communication processes. Accompanying our residents to appointments with statutory and/or voluntary services. Organising house meetings and visiting our tenants both at their properties and in the community. Completing online or paper forms for employment, welfare benefits etc. Carrying out Move On Plans and supporting residents to access independent accommodation. Any other tasks commensurate with the role.
A client I'm working with is recruiting for a Benefits Officer on an interim basis for the course of 3 months. Working pattern: REMOTE Rate: Negotiable To be considered for this role, you must have the following experience: Understanding and experience in applying relevant benefit legislation to claims Previous experience processing benefit claims click apply for full job details
May 23, 2025
Contractor
A client I'm working with is recruiting for a Benefits Officer on an interim basis for the course of 3 months. Working pattern: REMOTE Rate: Negotiable To be considered for this role, you must have the following experience: Understanding and experience in applying relevant benefit legislation to claims Previous experience processing benefit claims click apply for full job details
Plymouth is Britain's Ocean City. It's a springboard for innovation and creativity across the UK - where great ideas are born and legacies are forged. The City is rooted in marine engineering, naval heritage, pioneering exploration and diverse cultural industries and health and social care. It is home to the UK's first National Marine Park, 'The Box' - an outstanding new regional museum - and is benefitting from the recently secured Freeport status for our thriving commercial maritime sector. As one of the fastest growing cities in the UK, with an increasingly diverse population, Plymouth City Council has huge ambitions to reshape this incredible place for generations to come by creating a better future for everyone in the City and wider region. With significant plans encompassing job creation, increased productivity and prosperity, improved living standards, greater aspiration through education and skills, better housing for local people, addressing climate change and delivering quality services and facilities for those living in and visiting the City. All point to an ambitious improvement trajectory from already sound foundations. This critical role is about ensuring the business is the very best it can be to enable effective delivery across this wide and ambitious agenda. As Chief Operating Officer, you will be at the heart of this ongoing transformation of Plymouth for its communities, supporting and leveraging the work of the Chief Executive and Elected Members. You'll ensure that the enabling and corporate services of an excellent organisation are focused towards improving delivery to the residents of Plymouth. You'll foster a culture of corporate accountability, engaging partners across the system to drive improvement and efficiency. You will see the changes you are making in the City, now and for the future. Already experienced in leading multidisciplinary teams through modernisation, improvement and change, embracing new technologies without losing sight of the individual, driving performance and customer centricity, you will bring a commercial perspective informed by social purpose and a desire to make a difference every day. You will be a visible leader in the City, with your teams, with partners and in our communities, reflecting your commitment to make a positive difference to Plymouth. Whilst an appreciation of public service would be helpful, this role is an ideal point of entry to Local Government for an accomplished leader from an aligned or adjacent sector keen to test themselves and transition to the pioneering City of Plymouth. To find out more about this exceptional role, please speak with our advisors at Berwick Partners, Jonathan Clark on or For further information and to apply, please visit
May 23, 2025
Full time
Plymouth is Britain's Ocean City. It's a springboard for innovation and creativity across the UK - where great ideas are born and legacies are forged. The City is rooted in marine engineering, naval heritage, pioneering exploration and diverse cultural industries and health and social care. It is home to the UK's first National Marine Park, 'The Box' - an outstanding new regional museum - and is benefitting from the recently secured Freeport status for our thriving commercial maritime sector. As one of the fastest growing cities in the UK, with an increasingly diverse population, Plymouth City Council has huge ambitions to reshape this incredible place for generations to come by creating a better future for everyone in the City and wider region. With significant plans encompassing job creation, increased productivity and prosperity, improved living standards, greater aspiration through education and skills, better housing for local people, addressing climate change and delivering quality services and facilities for those living in and visiting the City. All point to an ambitious improvement trajectory from already sound foundations. This critical role is about ensuring the business is the very best it can be to enable effective delivery across this wide and ambitious agenda. As Chief Operating Officer, you will be at the heart of this ongoing transformation of Plymouth for its communities, supporting and leveraging the work of the Chief Executive and Elected Members. You'll ensure that the enabling and corporate services of an excellent organisation are focused towards improving delivery to the residents of Plymouth. You'll foster a culture of corporate accountability, engaging partners across the system to drive improvement and efficiency. You will see the changes you are making in the City, now and for the future. Already experienced in leading multidisciplinary teams through modernisation, improvement and change, embracing new technologies without losing sight of the individual, driving performance and customer centricity, you will bring a commercial perspective informed by social purpose and a desire to make a difference every day. You will be a visible leader in the City, with your teams, with partners and in our communities, reflecting your commitment to make a positive difference to Plymouth. Whilst an appreciation of public service would be helpful, this role is an ideal point of entry to Local Government for an accomplished leader from an aligned or adjacent sector keen to test themselves and transition to the pioneering City of Plymouth. To find out more about this exceptional role, please speak with our advisors at Berwick Partners, Jonathan Clark on or For further information and to apply, please visit
The UK member firms of Grant Thornton are part of a global network of independent audit, tax and advisory firms, made up of some 76,000 in over 150 countries. We're a team of independent thinkers who put quality, inclusion, and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton. Job Description: A look into the role Job Description Summary: We are seeking managers with experience of local government to join our Grants and Other Assurance national team. Grants Assurance is a specialist team with 30 members across the UK and India. As part of the team, you'll be managing assignments with public bodies, government departments, national services, commercial organisations, and not-for-profit organisations such as Universities. Life is about more than work The things you do, and the people you're with outside of work matter; that's why we're happy to look at flexible working options for all our roles, whether that's reduced or condensed hours, job shares, we'll always do our best to keep your work and life in balance. Everyone in the firm is encouraged to work in a hybrid way, want to go for a run at 3pm, or collect children from school? That's fine with us if it fits with your client work. Our framework for how we work underpins our approach, giving us all the confidence to make decisions that work for us, and our teams. Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people. We never settle for what is easy; we look beyond to deliver the right thing for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. Let's talk about the job: Here's a glimpse of what you'll experience with us: Hands-on experience in the different aspects of Grants Assurance, with a variety of clients, from Local Authorities to multinational companies and Government bodies. You'll get experience working on all kinds of assurance assignments that range from a few days to up to five weeks, including examining financial records or carrying out audit procedures. Responsibility and the opportunity to take ownership for interesting and challenging client work. You'll develop a strong internal and external network to learn from. Working closely with colleagues to provide robust challenge and market-leading insights to help clients meet their regulatory needs and business objectives. The minimum criteria: We are looking for candidates with experience of working with local government and/or who are interested in local government and keen to develop their skills and knowledge. Experience of delivering complex Housing Benefit assignments across the last 5 years. Ability to work independently, summarise information from a wide range of sources to draw conclusions, and manage client relationships including senior officers. We envisage that this role would suit an experienced in-charge who aspires to become a Manager. The Grants and Other Assurance team has a national profile, and therefore we are not tied to candidates from a particular region. Beyond the job The impact you can make here will go far beyond your day job. From secondments to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious, and candid but kind. We're looking for people who want to contribute, spark fresh ideas, and go beyond expectations. People who want to be able to proudly do what's right for the firm, our clients, our people, and themselves. It's how it should be. The things you do, and the people you're with outside of work matter; that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. Whether that's working reduced contracted hours, working your hours over a shorter period, or utilising our 'how we work' framework, everyone has an immediate right to request a flexible arrangement through our flexible working policy. Read more about our approach to flexible working.
May 23, 2025
Full time
The UK member firms of Grant Thornton are part of a global network of independent audit, tax and advisory firms, made up of some 76,000 in over 150 countries. We're a team of independent thinkers who put quality, inclusion, and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton. Job Description: A look into the role Job Description Summary: We are seeking managers with experience of local government to join our Grants and Other Assurance national team. Grants Assurance is a specialist team with 30 members across the UK and India. As part of the team, you'll be managing assignments with public bodies, government departments, national services, commercial organisations, and not-for-profit organisations such as Universities. Life is about more than work The things you do, and the people you're with outside of work matter; that's why we're happy to look at flexible working options for all our roles, whether that's reduced or condensed hours, job shares, we'll always do our best to keep your work and life in balance. Everyone in the firm is encouraged to work in a hybrid way, want to go for a run at 3pm, or collect children from school? That's fine with us if it fits with your client work. Our framework for how we work underpins our approach, giving us all the confidence to make decisions that work for us, and our teams. Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people. We never settle for what is easy; we look beyond to deliver the right thing for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. Let's talk about the job: Here's a glimpse of what you'll experience with us: Hands-on experience in the different aspects of Grants Assurance, with a variety of clients, from Local Authorities to multinational companies and Government bodies. You'll get experience working on all kinds of assurance assignments that range from a few days to up to five weeks, including examining financial records or carrying out audit procedures. Responsibility and the opportunity to take ownership for interesting and challenging client work. You'll develop a strong internal and external network to learn from. Working closely with colleagues to provide robust challenge and market-leading insights to help clients meet their regulatory needs and business objectives. The minimum criteria: We are looking for candidates with experience of working with local government and/or who are interested in local government and keen to develop their skills and knowledge. Experience of delivering complex Housing Benefit assignments across the last 5 years. Ability to work independently, summarise information from a wide range of sources to draw conclusions, and manage client relationships including senior officers. We envisage that this role would suit an experienced in-charge who aspires to become a Manager. The Grants and Other Assurance team has a national profile, and therefore we are not tied to candidates from a particular region. Beyond the job The impact you can make here will go far beyond your day job. From secondments to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious, and candid but kind. We're looking for people who want to contribute, spark fresh ideas, and go beyond expectations. People who want to be able to proudly do what's right for the firm, our clients, our people, and themselves. It's how it should be. The things you do, and the people you're with outside of work matter; that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. Whether that's working reduced contracted hours, working your hours over a shorter period, or utilising our 'how we work' framework, everyone has an immediate right to request a flexible arrangement through our flexible working policy. Read more about our approach to flexible working.
Our client is looking to recruit an experienced Head of Community Safety. This newly created leadership role is an exciting opportunity to shape the direction and priorities of the Community Safety function in one of the most globally recognised areas in the UK. The successful candidate will lead the strategic and operational development of the Community Safety service, ensuring the areas remain a safe and welcoming environment for residents, workers, businesses, and visitors. This includes driving delivery of the Safer City Partnership Strategy, managing partnerships with key stakeholders such as the Police, and responding proactively to issues associated with a thriving business district and night-time economy. The Role Lead the Community Safety team, setting strategic direction and delivering operational outcomes aligned with the Safer City Partnership. Develop and implement strategies to tackle priority issues such as theft, aggressive begging, alcohol-related crime and disorder, violence against women and girls (VAWG), and ASB linked to rough sleeping. Build and maintain strong, collaborative relationships with the Police, internal council departments, voluntary organisations, and other key partners. Provide strategic oversight of risk reduction, community reassurance, prevention activities, and targeted interventions. Represent the Community Safety function at a senior level across multi-agency forums, including strategic boards and working groups. Lead on policy development, ensuring the service remains responsive to emerging community safety challenges and best practice. Engage with elected members, senior stakeholders, and external bodies to ensure the service's visibility, impact, and alignment with corporate goals. Key Requirements Extensive local authority experience in community safety, with deep knowledge of crime reduction, antisocial behaviour, public protection, and partnership working. Proven leadership and management experience at a senior level, with the ability to inspire, develop and lead a multi-disciplinary team. Strong track record of building and managing strategic partnerships, particularly with the police and other enforcement or community agencies. Skilled in stakeholder engagement - confident working with senior officers, elected members, and external partners. Strategic thinker with the ability to design, implement, and adapt services that are data-driven, outcomes-focused, and community-led. Knowledge of legislative and policy frameworks relevant to community safety and crime prevention. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and community professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on . By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 23, 2025
Full time
Our client is looking to recruit an experienced Head of Community Safety. This newly created leadership role is an exciting opportunity to shape the direction and priorities of the Community Safety function in one of the most globally recognised areas in the UK. The successful candidate will lead the strategic and operational development of the Community Safety service, ensuring the areas remain a safe and welcoming environment for residents, workers, businesses, and visitors. This includes driving delivery of the Safer City Partnership Strategy, managing partnerships with key stakeholders such as the Police, and responding proactively to issues associated with a thriving business district and night-time economy. The Role Lead the Community Safety team, setting strategic direction and delivering operational outcomes aligned with the Safer City Partnership. Develop and implement strategies to tackle priority issues such as theft, aggressive begging, alcohol-related crime and disorder, violence against women and girls (VAWG), and ASB linked to rough sleeping. Build and maintain strong, collaborative relationships with the Police, internal council departments, voluntary organisations, and other key partners. Provide strategic oversight of risk reduction, community reassurance, prevention activities, and targeted interventions. Represent the Community Safety function at a senior level across multi-agency forums, including strategic boards and working groups. Lead on policy development, ensuring the service remains responsive to emerging community safety challenges and best practice. Engage with elected members, senior stakeholders, and external bodies to ensure the service's visibility, impact, and alignment with corporate goals. Key Requirements Extensive local authority experience in community safety, with deep knowledge of crime reduction, antisocial behaviour, public protection, and partnership working. Proven leadership and management experience at a senior level, with the ability to inspire, develop and lead a multi-disciplinary team. Strong track record of building and managing strategic partnerships, particularly with the police and other enforcement or community agencies. Skilled in stakeholder engagement - confident working with senior officers, elected members, and external partners. Strategic thinker with the ability to design, implement, and adapt services that are data-driven, outcomes-focused, and community-led. Knowledge of legislative and policy frameworks relevant to community safety and crime prevention. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and community professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on . By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
