1676 jobs found

Baltic Recruitment are delighted to be continuing our partnering with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a Quality Systems Engineer. Overall Purpose: The Systems Quality Engineer plays a pivotal role in fostering excellence by overseeing the development, implementation, and continual enhancement of quality management systems and standards throughout the organization. This role involves ensuring adherence to company procedures and spearheading initiatives to drive continuous improvement championing a culture of quality across all facets of the business. By working in cross functionally with a dedicated team, the Quality Engineer serves as a driving force in upholding quality benchmarks. Key Duties: Collaborate closely with the Quality team and company stakeholders to establish, monitor, and implement the Quality Management Systems (QMS) and contractual/legal governance such as PED 2014/68/EU. Devise, refine, and enhance the Integrated Management System to serve as a foundational framework that promote quality and operational standards. Evaluate potential quality risks and opportunities, and escalate them when deemed appropriate, facilitating timely intervention and resolution. Act as the company representative for notified body and customer audit visits. Manage and deliver both the internal and supplier audit schedule, leading on any non-conformances, ensuring that corrective and preventative actions are effectively executed, and outcomes are effectively communicated. Safeguard the integrity of quality systems implementing and scrutinizing compliance with ISO 9001, PED, ASME and ATEX. Play a pivotal role in overseeing the supply chain by conducting audits and reviewing operational practices and systems to ensure compliance with our QMS Standards. Act as a focal point for the training and professional development of all staff members, guaranteeing their comprehensive grasp of quality standards and their direct relevance to overarching business objectives. Ensure that material conforms to statuary regulations for use within rupture disc manufacturing. Lead cross-functional continuous improvement projects, employing proven and innovative methodologies. Key Requirements: Bachelor's Degree (or equivalent qualification/experience) in relevant technical field. Trained auditor. Proven expertise in precision engineering and manufacturing environments. Demonstrated experience in establishing and maintaining robust quality systems across manufacturing and engineering businesses. Proficiency in change management complemented by strong analytical skills. Accomplished at nurturing and maintaining client and stakeholder relationships. Exceptional multitasking skills coupled with the ability to efficiently prioritize workflow. Proficient and clear communication skills, both verbal and written. Proficiency in utilizing Microsoft Office tools such as Excel, Word, PowerPoint, and Outlook. Familiarity with business systems such as ERP (e.g. Microsoft Dynamics). Accomplished presentation skills. Understanding of standards like PED, ASME, and ATEX (equivalent technical standards considered as training will be given). Proficiency in root cause analysis techniques including FMEA (Failure Modes and Effects Analysis). Familiarity with requirements including APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process). Proficiency in lean manufacturing tools, enabling streamlined operational processes. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.

About MTrec; The MTrec Group is one of the leading recruitment organisations in the North East. The company is part of OPG, a global Japanese staffing business who is expanding through the UK and Europe. The time to establish, develop and forge a successful career in the recruitment industry has never been better! We represent many blue chip multi-national and SME manufacturing, engineering and distribution organisations with a range of recruitment and training solutions. We recruit for most of our clients on a sole or preferred agency status. We also operate a highly successful care recruitment division, providing industry leading recruitment services for nursing and care staff throughout the region. Further benefits on joining MTrec include the following: We believe we are an employer of choice within the recruitment sector; we operate a highly cohesive team-based structure which ensures all of our customers and candidates receive the best service possible. We have been awarded the highly prestigious Investors in People Award - Gold accreditation, which is a highly acclaimed business award for training, development and involvement of staff. We are a corporate member of the REC - the governing body for recruitment in the UK, for best practice, ethics and advice - all of our staff are trained in the Certificate of Recruitment Practice which is part of their on-going professional development and ensures a quality driven level of service is provided to everyone we deal with. Due to the many positive changes with the business, we are now looking for a highly motivated, customer focused Recruitment and Marketing Administrator to support our head office operations. Your new job role and duties; Providing administration support duties to the recruitment teams. Updating and maintaining the recruitment database. Contributing to the continuous improvement of systems and practices. Ensure all compliance, vetting and registration processes are completed. Ensuring you check and verify all quality areas of the recruitment process. Support the recruitment teams with advertising vacancies. Perform customer service calls to candidates. Support social media activities. Support the development of the company website, news stories and SEO updates. Perform data analysis of the company website. Help support the business development teams with marketing data and insights. Continuously update our CRM system. Conduct candidate searches. Liaise with our external marketing agency on branding updates and new projects. About you; A background in a marketing related role would be ideal Possess a genuine interest in marketing and data analysis. You will be hard working, reliable, and focused, with an excellent attention to detail. Comfortable making outbound calls to carry out research. Happy working in a very sociable, fast paced and dynamic team environment. Ability to use information systems including, accessing, inputting, and compiling data. A commitment to providing excellent customer service. You will be highly IT literate. Rewards and Benefits; You will be working in an enjoyable, sociable, fast-moving dynamic and team-based environment. You will receive full training and continuous development to ensure you are fully supported at all times. The culture within MTrec is a major strength. You will be working in a very close knit, friendly team orientated environment. Every single staff member is fully supported in all areas of their role. MTrec is a fully accredited Investors in People organisation to Gold Standard. You will receive the rewards, training and progression for you to enjoy a long-term and highly motivating career. You will receive the full support throughout your apprenticeship, so you successfully pass your course. We have team social events a number of times throughout the year. There are opportunities for further training courses. We provide excellent opportunities for long term career progression.

Personal Assistant (12 month FTC) Are you an organised professional seeking a rewarding role in a prestigious environment? As a PA (12 month FTC), you will support an inspiring Director, helping to shape the success of an esteemed academic organisation. This is an exciting opportunity to grow your career and work within a distinguished community. Please note that this role is fully office-based. Personal Assistant (12 month FTC) Responsibilities This position will involve, but will not be limited to: Managing the Director s busy diary and scheduling appointments to optimise time and priorities. Arranging and coordinating meetings, including preparing agendas and taking accurate minutes. Organising travel arrangements for international visits, ensuring seamless logistics. Supporting the Director s administrative needs and acting as a key point of contact for internal and external stakeholders. Handling correspondence, emails, and confidential information with discretion and professionalism. Assisting with event planning and other administrative tasks that contribute to the organisation s objectives. Collaborating with the wider administrative team to ensure smooth daily operations. Personal Assistant (12 month FTC) Rewards Competitive salary of £35,681 - £41,636 per annum, dependent on experience 35 days annual holiday (including bank holidays) Generous pension scheme Free lunches during term time and on-site parking Opportunity to work in a stunning, purpose-built setting on a reputable campus Involvement in a role that provides direct support to an influential leader, helping shape organisational success Support for professional development and a positive, collaborative working environment The Company Our client is an established education provider. They focus on the multi-disciplinary study of religion and culture and offer a stunning and impressive setting for work in Oxford. Personal Assistant (12 month FTC) Experience Essentials Proven experience as a PA or EA Excellent diary management and organisation skills Experience arranging complex travel and logistics Strong written and verbal communication abilities Proficiency in IT tools such as MS Office (Word, Excel, Outlook) Ability to adapt quickly to changing schedules and priorities Demonstrable experience providing high-level administrative support Location Based in South Oxfordshire, this role is fully office-based at a location easily accessible with good transport links. Parking is available on-site, and the office environment offers a professional yet welcoming atmosphere. Travel may be required for occasional events or meetings. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.

Skillway (part of the Warehouse Christian Trust) is dedicated to supporting vulnerable young people by providing them with essential life skills through hands-on training in metalwork, woodworking and crafts. The charity aims to develop both practical vocational skills and personal growth, fostering self-confidence, resilience, and employability in a safe, supportive environment. Job Purpose: The Head of Operations at Skillway oversees all operational aspects of this arm of the charity, ensuring the successful delivery of all our educational programmes. This role requires strong leadership, strategic vision, and day-to-day management, including student recruitment and retention, staff oversight, fundraising, and partnership management. The ideal candidate will be passionate about social impact and committed to improving the lives of vulnerable young people. Key Responsibilities: 1. Management and Delivery • Oversee the design, implementation, and continuous improvement of training in woodwork, metalwork and other crafts. • Ensure the training meets the educational and personal development needs of vulnerable young people. • Monitor student progress, providing support to overcome barriers and ensuring high-quality, impactful learning experiences. • Develop new initiatives and adapt the existing training programmes to meet the evolving needs of students, schools and the community. • Develop a long-term strategy for the growth of Skillway. • Set and model high standards for the staff team, volunteers and students. • Site housekeeping and management of Skillway s woodland site. 2. Leadership and Staff Management • Lead, motivate, and manage a team of staff and volunteers. • Promote a positive and inclusive workplace culture, fostering professional development and ensuring that all staff members are supported. • Manage recruitment, training, and performance of staff and volunteers. • Ensure the health, safety, and well-being of all participants and staff including responsibility for risk assessments. • Develop and apply our safeguarding policy as Designated Safeguarding Lead. 3. Strategic Planning and Development • With the Board of Trustees, develop and execute the charity's strategic goals. • Develop and manage the charity s budget and resources to ensure financial sustainability and impact. • Identify and pursue new opportunities for growth, including partnerships, new funding streams, and relationships with local schools, businesses and other community organisations. • Maintain effective and safe digital organisation of key data. • Support the other arm of our charity - The Camino Café - as and when required. 4. Fundraising and Financial Oversight • Lead fundraising efforts to secure funding from diverse sources, including grants, donations, corporate sponsorships, and fundraising events. • Oversee the preparation of funding applications and reports for donors and grant-making bodies. • Maintain financial oversight, ensuring effective use of resources, monitoring expenses and reporting financial performance to the Board using Quickbooks as the primary accounting and reporting tool. • Improve branding and awareness of Skillway and its aims and purpose. 5. Stakeholder Engagement and Advocacy • Build and maintain relationships with key stakeholders, including local authorities, schools, community groups, donors, and business partners. • Represent the charity in public and at events, advocating for the charity's mission and the importance of vocational education for vulnerable young people. • Ensure the charity s work is widely known and respected in the community. 6. Monitoring, Evaluation, and Reporting • Implement systems for monitoring and evaluating the impact of Skillway s work. • Gather feedback from participants, staff, and stakeholders to assess programme effectiveness and make improvements. • Provide regular updates and reports to the Board of Trustees, funders, and other stakeholders on the charity s impact and outcomes. Qualifications and Experience: Essential: • Proven experience in a management role, ideally within the charity or education sector. • Background in vocational education, youth work, or a related field, with a focus on supporting vulnerable young people. • Experience in leading and managing a diverse team, with the ability to inspire, support, and develop staff. • Excellent organisational and project management skills, with the ability to handle multiple priorities effectively. • Demonstrated ability in fundraising, securing grants, and building donor relationships. • Knowledge of financial management, budgeting, and reporting. • Strong communication and interpersonal skills, with the ability to engage and build relationships with a variety of stakeholders. • A commitment to the mission and values of the charity. Desirable: • Experience in working with metalwork, woodworking, or a related technical skill. • Familiarity with the challenges faced by vulnerable young people and the ability to create a supportive and empowering learning environment. • Experience working with boards of trustees or governance bodies. Personal Attributes: • Innovative and proactive, with the ability to think creatively and solve problems. • Empathetic and understanding, with a genuine commitment to supporting vulnerable individuals. • Strategic thinker, able to balance day-to-day operations with long-term planning and development.

Optometrist Jobs in St Ives, Cambridgeshire Independent Opticians 50,000 to 60,000 Full or Part Time 30 Minute Tests OCT Independent Practice Zest Optical recruitment is working with a well-established independent opticians in St Ives, Cambridgeshire to recruit a full or part time Optometrist . This is a great opportunity to join a family-run, patient-focused practice offering longer test times, clinical freedom and a personalised approach to patient care. Optometrist - The Role Independent, family-run opticians with a strong local reputation Focus on quality care over volume Testing 6 days a week, often alongside another Optometrist 30-minute sight tests with full support from the optical team Pre-screening completed to allow full clinical focus Access to OCT and advanced retinal imaging Involvement in contact lens clinics and ongoing care Direct cataract referral scheme Close working relationship with Dispensing Opticians and support team Working Hours & Salary Full or part time considered 5 days per week (full time) Alternate Saturdays required 9:00am to 5:30pm 50,000 to 60,000 depending on experience Professional fees paid Annual CET event 20 days holiday plus bank holidays, increasing with service Optometrist - Requirements GOC registered Optometrist All levels of experience considered Able to work independently when required Strong communication and organisational skills Patient-focused approach This opportunity would suit an Optometrist looking for an independent opticians job in St Ives , with clinical freedom and a supportive team environment. To avoid missing out on this Optometrist vacancy in Cambridgeshire , please send your CV to Rebecca Wood using the Apply link as soon as possible.

Sales Administrator &#(phone number removed); Dartford On-site parking available &#(phone number removed); £25,000 - £30,000 DOE Monday to Friday, 8:30am 5:30pm - Open to full time or part time! Are you fluent in French and looking for your next career move in a varied and fast-paced administrative role? Do you thrive in a team-focused environment where no two days are the same? Pearson Whiffin Recruitment is working with an established and expanding business to recruit a French-speaking Sales Administrator on a full-time, permanent basis. This is a fantastic opportunity for a proactive and organised individual to join a supportive team and make a real impact in a growing company. &#(phone number removed); What you ll be doing: Acting as the first point of contact for French and English-speaking clients responding to calls and emails professionally and efficiently Managing and processing customer orders, quotes, returns, and credits using SAGE 50 Preparing key sales documents, proposals, and reports using Microsoft Excel and Word Keeping customer databases and price lists up to date Chasing quotes and backorders, identifying upselling opportunities Supporting marketing campaigns, promotions, and event preparations Assisting in the creation of PowerPoint presentations and sales materials Collaborating closely with internal departments to deliver outstanding customer service What we re looking for: Fluency in both French and English written and spoken Previous experience in sales administration, office support, or a similar role Strong communication and interpersonal skills Excellent organisation and time management Confident with Microsoft Office particularly Excel and Word (SAGE 50 experience is a big plus!) Attention to detail and the ability to work proactively and independently A team player with a positive, professional approach &#(phone number removed); What s in it for you? A stable, long-term role in a successful and growing business Genuine opportunities for progression and skill development A varied and engaging workload with exposure to sales and marketing Free parking and modern office facilities A welcoming team environment where your efforts are recognised &#(phone number removed); Immediate interviews available don t miss out! Apply today to be considered.

Resourcing4HR are delighted to be supporting this leading global business in hiring an Executive PA and Operations Coordinator to support senior leadership and a fast-paced UK team. Location: West Herts Salary: Upto £55k Working pattern: 3 days on site / 2 days home working This is a central, varied role involving diary and meeting management, event and travel coordination, and keeping day-to-day operations running smoothly across teams. We're looking for someone who is: An experienced PA / Executive Assistant Highly organised with strong attention to detail A confident communicator Proactive and able to manage multiple priorities Comfortable with tools like Outlook, Excel, Word and Powerpoint Data analytical mindset Should you be interested in discussing this vacancy please contact Annabel Green via LinkedIn. Resourcing4HR is an independent HR Recruitment and Consultancy company specialising in supporting the HR Community - both candidates and clients alike, in a partnership approach to resourcing HR professionals. Resourcing4HR is an equal opportunities employer and a company committed to diversity. Resourcing4HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates

Role: Payroll and Pensions Manager Location: Cambridge and Huntingdon Duration: Permanent Salary: up to 45,000 Sellick Partnership is currently recruiting for a Payroll and Pensions Manager a public sector client based in Cambridgeshire. The ideal candidate will be responsible for collating payroll data and processing this through the iTrent HR/Payroll system hosted by MHR and providing relevant and accurate information to external agencies to ensure an efficient and effective payroll and pension's service for the organisation. To ensure that all employees and external customers are paid accurately and on time. To adhere to all contractual and statutory guidelines and update skills and knowledge when required. The duties of the Payroll and Pensions Manager include: Responsibility of inputting and checking of the organisations monthly payroll, including calculations relating to superannuation, PAYE, and National Insurance and other contractual and statutory elements. Responsibility for running all the relevant reports to check the payroll and produce the BACS file for transmission by Finance. Responsibility for checking that input performed by other stakeholders within the organisation on the iTrent system including HR and Reporting Managers is correct and within statutory guidelines Carrying out quality checks on the data as required and take the necessary corrective actions, offer advice and guidance Monitoring workflows for payroll authorisation to ensure claims are appropriate and within the budgetary reporting structures in place Ensuring workflows for authorisation are updated in line with any restructure of departments Running the relevant reports for month end, tax year end and other payroll and pensions events in the year as required Keeping up to date with relevant regulations/legislation and determine the impact of any changes, taking action to implement changes where necessary. Ensuring all staff are kept informed of changes which may impact on the organisation or individuals. Liaising with HMRC, DWP and other appropriate third-party agencies to resolve any queries they may have Line management of the Payroll/HR Administrator and support development of the postholder so that the payroll function can be maintained Overseeing and developing the processes within the HR function to maximise automation Building, developing and evolving the workforce reporting and metrics to measure performance to support decision making and ensure data integrity Responsibility for developing pay forecasting within Itrent and providing monthly reports for the management accounts to the Finance Department The Payroll and Pensions Manager should have: Member/Associate of Chartered Institute of Payroll Professionals (CIPP) Diploma in Payroll Management or equivalent experience Experience of using iTrent payroll software would be beneficial Experience of managing payroll and pensions within the public sector (medium to large organisations) The Payroll and Pensions Manager will need to have excellent communication skills and effectively be able to communicate to stakeholders of all levels. Furthermore, the ideal candidate will have an impeccable eye for detail and accuracy to ensure all workload is carried out effectively and efficiently. They will also need to able to prioritise their workload and be efficient and effective to meet unpredictable deadlines and deal with conflicting demands, whilst working in a high-pressured environment. If you believe that you are well-suited to this excellent opportunity of Payroll and Pensions Manager please apply directly at Sellick Partnership or contact Charlotte for more information. The closing date for CVs is Monday 18th May. Please apply as soon as possible, we may close early if we receive sufficient applications. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Role: Accounts Assistant - Accounts Payable Location: Hampstead, North London Salary: £30k - £35k Job Type: Full-time, permanent, hybrid working About us: GroupNexus is an established, leading player in the parking management industry. Priding ourselves on a fair approach to parking enforcement, we provide our clients with the best-in- industry levels of customer service. From our brand new, state-of-the-art head office in Hampstead, North London, our Finance team sits at the heart of our business and work to support the company in the delivery of their objectives. About you: GroupNexus is an established, leading player in the parking management industry. Priding ourselves on a fair approach to parking enforcement, we provide our clients with the best-in industry levels of customer service. From our brand-new state-of-the-art head office in Hampstead, North London, our Finance team sits at the heart of our business and work to support the company in the delivery of their objectives. Key responsibilities: Process and code supplier invoices accurately and in a timely manner, ensuring all documentation is complete. Manage supplier queries and maintain positive vendor relationships, resolving invoice discrepancies promptly. Work closely with the wider Finance team, Procurement, and internal stakeholders to support the smooth running of the procure-to-pay (P2P) cycle. Support initiatives to automate manual processes, working with tools such as OCR and AP automation platforms. Maintain accurate records within the AP system, ensuring data integrity and supporting platform improvements. Track personal KPIs such as invoice processing time and error rates. Assist in producing AP reports and dashboards to support management visibility of spend and payment status. Operational responsibilities: Support the end-to-end accounts payable process including invoice receipt, validation, coding, approval, and payment (400-500 invoices per month). Assist with payment runs, ensuring accuracy and adherence to payment terms. Adhere to internal controls, policies, and procedures to ensure compliance with tax regulations and company policies. Support AP month-end close processes, account reconciliations, and reporting. Assist with preparation for quarterly VAT return submissions. Assist in the preparation of monthly management accounts. Support the reconciliation of key balance sheet accounts including prepayments and accruals. Skills and experience: AAT qualified or studying towards AAT/ACCA/CIMA, or qualified by experience 1-3 years of experience in an Accounts Payable or Finance Assistant role. Good understanding of AP processes and a willingness to support process improvement initiatives. Experience with ERP or accounting systems (e.g., Sage, Xero, NetSuite); exposure to AP automation tools is an advantage. Good understanding of financial controls and a keen eye for accuracy and compliance. Strong communication and interpersonal skills, with a collaborative and can-do attitude. Strong analytical and problem-solving abilities. Eagerness to learn and adapt in a fast-changing, technology-driven finance environment. Competent with Microsoft Excel and comfortable working with financial data. Benefits for all GroupNexus staff includes: Generous holiday allowance + bank holidays Well-being support Cycle to work scheme EV salary sacrifice Day off for charity work Hybrid working Company and team social events If this role sounds of interest, then we would LOVE to hear from you! Please reach out to Rachael Newsham for more information or for an informal chat about how GroupNexus might be the next career move for you. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of GroupNexus' recruitment team who will work with you to provide any reasonable adjustments as required. We are an equal opportunities employer and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.

Programme Coordinator ASAP - 4 weeks with a potential of being extended 18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Summary: The Organisational Development Manager is the primary architect of culture and capability during a period of transformation for South East Water. In a water industry facing evolving regulatory landscapes, environmental challenges, and digital shifts, the role will ensure that our 1,400 strong workforce is resilient, skilled, and aligned with our future vision. Reporting directly to the Head of HR, the OD Manager will lead a dedicated team to design and execute strategies that improve organisational effectiveness and performance, managing a budget and the apprentice levy funds. This role isn't just managing "business as usual"; it's focused on leading the "business of tomorrow," ensuring our people are skilled, competent, motivated and engaged to deliver life-essential services through significant periods of change. Main responsibilities: Performance Management Develop plans to drive a high performance culture, support our performance management roadmap, including embedding performance frameworks that move beyond compliance to focus on continuous improvement and behavioural excellence. Supporting the wider business Support wider HR initiatives to identify future talent gaps and design intervention strategies to ensure long-term operational sustainability. This includes succession planning activity and reducing risk around our business critical roles. Compliance & Mandatory Training Oversight Lead the team responsible for the design, delivery, and tracking of all mandatory and regulatory training. Ensure 100% compliance across high-risk technical areas to safeguard the business and its license to operate. Emerging Talent Strategy Lead the team in the design and delivery of a comprehensive emerging talent ecosystem, including Apprenticeships and Graduate Programmes. Focus on building a sustainable pipeline of future leaders and technical experts to mitigate the risks of an ageing workforce. Team Leadership: Direct and mentor a team, fostering a high-performance culture within the OD and wider HR function. Culture & Engagement Lead the design of employee engagement initiatives and deliver results to senior stakeholders, partnering with business areas to create meaningful action plans. Leadership Development Create and oversee bespoke leadership programmes that equip managers at all levels of the organisation to lead through change, ambiguity and technical evolution. You'll need: Skills / Qualifications / Experience CIPD Level 7 or equivalent Strategic Thinking: The ability to see the "big picture" and translate corporate strategy into actionable people plans. Diagnostic Prowess: Skilled in using OD diagnostic tools and methodologies to identify organisational "pain points." Communication:Exceptional verbal and written skills, with the ability to simplify complex change concepts for a diverse workforce (from Field Technicians to office staff). Data Literacy: Ability to interpret HR analytics and engagement metrics to measure the ROI of OD interventions. Resilience: High emotional intelligence and the "grit" required to stay focused and positive during periods of high pressure. Proven OD Impact: Significant experience in a Senior OD role, ideally within regulated industry. Stakeholder Influence:Demonstrated ability to influence stakeholders at all levels through data-driven insights and persuasive communication. Project Management: Experience delivering high-impact projects on time and within budget in a fast-paced environment. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting from £60,000

Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.

HR Operations Lead Up to 70,000 per annum Role based in West London Hybrid working; 3 days a week in the office and 2 days working remotely About you You are someone who genuinely enjoys making things work better. You notice where processes feel clunky, where data does not quite add up, and you naturally want to fix it. You like being the person who brings structure, clarity and consistency to a busy HR environment. You are comfortable working across the full employee lifecycle and you enjoy being at the centre of HR operations rather than sitting on the edge. You are organised, detail focused and calm under pressure, especially when priorities are shifting. This role will suit you if you like improving systems, simplifying processes and making life easier for both HR teams and the wider business. You will also enjoy working with data, spotting trends and using that insight to drive better decisions. The ideal candidate will thrive in a busy, ever-changing environment. This business is well established but absolutely works at pace and can feel like a start up environment where no day is the same. Your experience You will already have experience working in an HR Operations within a HR Shared Services environment and understand how a well run HR function should operate. You will have hands on experience managing HR processes, HR systems and service delivery across areas such as onboarding, offboarding and employee data management. You are confident using HRIS systems such as Workday and comfortable working with Excel, reports and dashboards. You pay close attention to detail, particularly when it comes to data accuracy, reporting and audits. You are used to managing multiple priorities and working at pace without losing quality. Exposure to global mobility processes would be highly desirable, although not essential. More importantly, you are someone who can challenge existing ways of working and introduce practical, simple improvements that genuinely add value. You are also confident communicating with a range of stakeholders and can explain data or processes clearly to colleagues who are not technical. What you will be doing with your experience You will take ownership of HR operations and focus on delivering a consistent, high quality service across the employee lifecycle. You will review current HR processes, identify gaps or inefficiencies and implement improvements that enhance both accuracy and user experience. A big part of your role will be driving digital optimisation, making better use of systems and automation to streamline workflows. You will be responsible for maintaining data integrity across HR systems. This includes running regular audits, producing validation reports and taking corrective action where needed. You will also look at root causes and put improvements in place to prevent issues from happening again. You will work closely with the Director of HR Operations, understanding how things are currently done and leading on improvements. You will ensure stakeholders are kept informed and confident in any changes. You will also oversee areas such as employee surveys, using feedback from new joiners and leavers to identify trends and opportunities to improve the employee experience. Alongside this, you will support global mobility case coordination, employee engagement initiatives and corporate social responsibility activity, including managing budgets and reporting. About the business This is a well established and highly recognisable media organisation with a significant presence in the UK and a truly global reach. They operate at scale, with millions of people engaging with their content every day, and they are known for their fast paced, high performing environment. The HR function plays a key role in supporting that pace while maintaining strong governance, data accuracy and employee experience. You will be joining a business that values operational excellence, continuous improvement and clear, reliable HR support. There is a strong focus on using data, systems and process to drive better outcomes across the organisation. Next steps We will carefully review your application to assess the suitability to the role, and we will be in touch. Thank you for your interest.

Sales Executive Location: Hove Salary: £25k with OTE of £50k+ About the Role An established and fast-growing client is looking to appoint an ambitious and driven Sales Executive to join its commercial team. Reporting into the Sales Director, this role will be responsible for delivering consistent weekly sales performance and contributing toward annual event revenue targets. You will contribute to the continued commercial success of a leading portfolio by developing strong client partnerships and supporting both new and existing revenue streams. The role is predominantly telephone-based, supported by opportunities to travel internationally and meet clients at industry events. Key Responsibilities Represent and commercialise a portfolio of brands by engaging senior professionals across international markets Initiate and progress commercial conversations with potential clients using a mix of outbound outreach and inbound enquiries Develop a sustainable pipeline of opportunities by researching target organisations and maintaining regular contact with prospects Maintain ownership of accounts throughout the sales journey, ensuring a professional and consultative approach from first conversation through to commitment Attend relevant exhibitions and industry events overseas to meet clients, present opportunities, and build strong working relationships Use the CRM system to log activity, manage contacts, and track progress against targets Respond confidently to client queries and challenges, positioning exhibition solutions to meet commercial objectives About You Highly motivated, ambitious, and results-driven with a strong desire to succeed in sales Excellent communication skills, both written and verbal Proven experience in a telephone-based sales environment Confident and professional telephone manner Strong organisational skills with the ability to manage multiple priorities Resilient and adaptable, able to tailor sales techniques to different clients and situations Comfortable engaging with senior-level stakeholders, including CEOs and Presidents Please note that due to the high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding. If you have trouble uploading your CV, please email it to and put the job title as the subject. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Research Policy and Partnerships Officer We re looking for a Research Policy and Partnerships Officer to join the team. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: CE402 Research Policy and Partnerships Officer Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings) Hours: Full-time, 35 hours per week Salary: Circa £35,500 (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 8 May 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 26 May 2026 The Role The Research Policy and Partnerships Officer monitors UK research policy and governance developments, synthesises evidence and supports preparation of clear internal briefings, policy statements and consultation responses. Reporting to the Research Policy and Partnerships Manager, the role helps ensure the Association s research portfolio and the Research Academy remain well aligned to national frameworks and governance standards, and that lived experience is appropriately reflected in system facing outputs. The role also supports the Research Policy and Partnerships Manager in building and maintain partnerships with research funders, medical research charities, academic institutions and health system leaders. Key responsibilities will include: Conduct structured horizon scanning across NIHR, UKRI, REF, AMRC guidance and other charity funders to identify opportunities. Maintain a stakeholder and policy activity map; coordinate inputs for meetings with key partners, funders/sector bodies. Collate and integrate lived experience evidence in policy work (with Involvement colleagues). Support partnerships with research funders, medical research charities, academic institutions and health system leaders, coordinating meetings, shared resources and monitoring commitments and agreements About You You will: Be educated to degree level in a science, health, social science or related discipline Have experience of collaborative working with senior internal and external stakeholders, supporting partnership building in research, clinical and/or voluntary sectors To fulfil the role, you must be a resident of the UK and have the right to work in the UK Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. You may also have experience in areas such as Research Officer, Research and Policy Officer, Partnerships Officer, Research Policy and Partnerships Officer, Research and Policy, Policy and Partnerships. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Principal Consultant - Air Quality Overview Join a leading UK consultancy as a Principal Consultant - Air Quality based in Leeds. Lead a dynamic team and work on impactful air quality projects. If you have expertise in UK air quality regulations, modelling (e.g., ADMS-Roads, ADMS 6.0), and GIS, this opportunity is for you. Responsibilities Lead and manage the air quality team, ensuring project excellence. Oversee air quality assessments using advanced modelling tools. Provide expert guidance on UK air quality regulations to clients. Develop and sustain client relationships, driving business growth. Mentor team members, fostering a collaborative culture. Prepare technical reports and client presentations. Stay updated on regulatory changes and industry trends. Qualifications Degree in engineering, environmental science, or related field. 8-10 years' expertise in air quality consultancy. Deep understanding of UK air quality frameworks and regulations. Proficiency with modelling tools like ADMS-Roads, ADMS 6.0. Experienced with GIS tools and spatial analysis. Strong project management and leadership skills. Excellent communication and client relationship abilities. Benefits Competitive salary with performance bonuses. Professional development and career progression opportunities. Flexible and hybrid working arrangements. Access to advanced technologies and tools. Inclusive workplace culture. Generous holiday allowance, pension scheme, and wellbeing initiatives. Day-to-Day Activities Collaborate with multidisciplinary teams on air quality solutions. Analyse air quality impacts and develop mitigation strategies. Engage with clients to deliver tailored consultancy services. Lead meetings, provide team guidance, and monitor project milestones. Review and approve technical reports. Represent the company at industry events, conferences, and client meetings. For more information or to apply, contact Amir Gharaati of Penguin Recruitment . Take your career to the next level and make a significant impact on your career in air quality consultancy.

An established insurance firm is seeking a highly organised Learning & Development Coordinator to support the delivery of onboarding, training and professional development initiatives across the business. This is a 12 month fixed term contract, combining learning administration, event coordination and stakeholder support. You'll play a key part in ensuring learning programmes, systems and complian click apply for full job details

Shift Pattern: Monday till Friday Fixed term contract for 12 months Pay Rate: 14.30 per hour Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our Warrington site is also known as the Italian centre of excellence, recent expansion and investment make this site a state-of-the-art manufacturing unit! We produce high quality Italian ready meals for both Tesco & Co-Op What you'll be doing At Greencore Warrington, we are currently recruiting a Cook on temporary contract for maternity cover 12 months to provide an efficient service within our on-site restaurant. You will ensure high standards of customer satisfaction and that cleaning standards are met and will assist the Catering Manager in their daily duties Task will involve: Prepare menu, cook and present dishes following good standards Ensure kitchen is clean and follow food/hygiene regulations Stock monitoring and ordering Follow budget set by the Restaurant Manager and minimizing wastage Supporting the team during dedicated events and additional catering requests Developing menu plans What we're looking for Full training will be provided if successful in this role but are looking for the following knowledge and experience: Previous experience in a prep cook or similar role is advantageous Understanding of food safety and sanitation practices Ability to work efficiently in a fast-paced kitchen environment Strong organisational skills with attention to detail Excellent communication skills and a team player attitude Flexibility to adapt to changing priorities and tasks At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make everyday taste better. Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. We're not all the same at Greencore and our differences help us to make everyday taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Please note due to high numbers of applications this role maybe closed before the posted closing date.

Our client, a reputable leader in the equipment maintenance sector, is seeking a dedicated Mobile Powered Access Engineer to join their dynamic team near Peckham and South East London. This is an outstanding opportunity for an experienced professional to advance their career within a well-established organisation that values quality, safety, and employee development. Benefits: Competitive basic salary of up to 46,000 per annum, with performance-based bonuses On-call allowance of 200 per week, supplemented by overtime and call-out payments Company van fitted with a tracker, solely for business use Generous holiday entitlement of 20 days plus bank holidays Fully funded staff events held twice yearly, including summer BBQ and Christmas party Clear opportunities for career progression and ongoing skill development within a reputable organisation Supportive working environment focused on safety and professional growth Duties of the Mobile Powered Access Engineer: Conduct statutory examinations and inspections of mobile elevating work platforms (MEWPs) and similar powered access equipment Operate static boom MEWPs, including vehicle-mounted, trailer-mounted, and spider lifts with outriggers Maintain, repair, and service mobile access machinery to industry standards Plan and manage repairs and maintenance activities, either onsite or in the workshop Ensure compliance with health and safety regulations at all times as a Mobile Powered Access Engineer Support the on-call rota, providing standby and emergency assistance when required Keep detailed documentation of inspections, repairs, and maintenance activities Requirements: Proven experience as a Mobile Powered Access Engineer or similar position within the motor trade industry CAP qualification with IPAF 1B certification Strong knowledge of mobile platforms, inspection procedures, and safety standards Valid UK driving licence with the ability to operate the company van Excellent organisational skills and a proactive approach to customer service Ability to work independently and efficiently in field-based environments Commitment to maintaining safety and quality standards in all tasks If you possess the skills and experience necessary for the Mobile Powered Access Engineer position, we encourage you to apply. This is a fantastic opportunity to join a forward-thinking organisation that is committed to employee development and safety excellence. Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Peckham and Greater London, today to discover more about this fantastic Mobile Powered Access Engineer opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.

Horticultural/Plant Manager Our client is an expanding garden centre business with sites around the UK. They now have an exciting position for this outstanding site. The ideal candidate will have Horticultural knowledge, some supervisory/management and retail expertise! If you have experience as a Plant Manager within the industry is preferred, however, applicants with a proven retail management background with a knowledge of plants will be considered. Working in the plant area is a high volume environment with a fast turnaround. The successful candidate should be physically fit as this is a very hands on role. A good knowledge of plants is essential to the role as is good customer service and a high standard of visual merchandising. The successful candidate will preferably possess either a horticultural qualification, will be in training or had practical horticultural experience Duties include: Actively working in the daily horticultural tasks of the Centre. Assisting the Centre Manager to maximise sales and profit by ensuring the efficient and effective management to Company standards, of the commerciality, merchandising, replenishment and housekeeping across the Garden Centre. Establish and maintain high horticultural and retail standards. Manage and support overall plant health within the Centre. Lead and motivate the staff in their team. Manage stock control of the department. Support Centre Manager in daily H&S tasks and paperwork, ensuring Health & Safety standards are always adhered to and maintained. Generate ideas and assist in the development of even better methods of working within the department. Help to achieve a high standard of customer service. Assist with complaints and queries from staff and customers. Assist where needed with the recruitment, training, development and individual performance of staff within the Centre to a high standard. Carry out additional duties as and when required such as managing store and to attend events in the absence of the Centre Manger. Assist when needed to effectively and efficiently plan and manage key events such as Christmas, Bank Holidays and Season Centre change.