The Practice Operations Lead is responsible for overseeing the operational aspects of the GP practice. This role ensures the delivery of high-quality patient care and efficient resource management. The Operations Lead will work closely with the Practice Manager and administrative teams to implement best practices and achieve organisational goals while maintaining compliance with regulations. Main duties of the job Reception/Admin Rota Management Admin/Reception staff cover In charge of docman / EMIS tasks Administrative Support Governance and Compliance Patient Demand Management Premises Management and Equipment Call/Recall Programmes IT and Systems Support About us Cockfosters Medical Centre is a distinguished medical practice committed to delivering exceptional services through our core values: Innovation, Teamwork, Education, and Respect. We have 4 GP partners, 2 Salaried GPs, 4 ARRS staff and a very capable team of admin/reception staff. Job responsibilities Job description- after 6 months of in house training the operations lead is to take over the finance management Staff cover when needed. Ideal Candidate should be flexible tocover gaps in the Rota when needed. Lead, motivate, and manage the reception teams at both sitesto ensure high standards of performance and patient care. Oversee mandatory training, and development of staff tomaintain a skilled workforce across both locations. Communicate effectively with the Practice Manager whomanages the rota for the admin and clinical team. Address staff concerns, facilitate conflict resolution, andpromote a positive workplace culture. Manage unplanned absences, ensuring all are recorded,including conducting return-to-work reviews for reception staff. Address staffing issues, including conflicts, performanceissues, poor service, and clinical safety concerns and report them to thepractice manager. Organise regular staff meetings and document actions agreedupon. Operational Duties: Clinical and Reception/Admin Rota Management. Oversee rota/cover coordination. Ensuring that all work isscheduled according to the practice guidance Communication: Act as the primary point of contact between thereception/admin team and clinical staff, facilitating clear and consistentcommunication regarding schedules and operational protocols. Keep the reception staff informed of any changes in practiceprotocols, training opportunities, or other relevant updates. Administrative Support: In charge of running searches and reports. Manage stock control (clinical and non-clinical), includingordering office supplies, drugs, consumables, and medical equipment. Implement administrative systems around prescribing tosupport prescribers. Oversee the management of the pathology system, includingsample storage and collection, and monitor the ICE system. Handle incoming administration tasks, including post,scanning, summarising and coding, registrations, de-registrations, and supportfor eRS and reporting. Manage routine administration systems, such as call/recallsystems (e.g., Flu, diabetes, NHS Health Checks). Help Practice Manager with interviews and oversee theinduction program for new staff joiners. Manage NHSE declarations related to workforce, extendedhours, and whole practice via PCSE. Monitor active administrative tasks, including managing thetasks pool on Emis and handling information requests. Oversee clinical room allocation and reception management,ensuring efficient call handling, private patient transactions, chaperonefacilitation, translator services, and patient information management. Governance and compliance: Ensure that all mandatory compliance measures are met,including: Staff mandatory training and development. Staff immunisation and health requirements. Conducting internal and external audits. Regularly updating policies and procedures in line with CQCstandards. Monitor and manage risks within the practice, implementingnecessary actions to mitigate them. Conduct regular audits and quality assurance reviews touphold practice standards. Maintain accurate records and documentation for governanceand reporting purposes. Manage complaints, including dealing with day-to-day patientcomplaints, responding to written complaints, and monitoring NHS Choicescomments. Conduct health and safety assessments, including riskassessments for infection control and slips and trips. Capture Significant Event Analyses (SEAs) for review anddiscussion with the team. Manage safeguarding administrative processes, includinginformation requests. Organise and ensure at least three annual PatientParticipation Group (PPG) meetings, including minuting and actioning outcomes. Patient Demand Management: Analyse patient demand trends to optimise appointmentscheduling and resource allocation and keep the PM up to date. Develop strategies to improve patient access and reducewaiting times at the main operations and secondary branch. Engage with patients to gather feedback and improve servicedelivery. Collaborate with clinical teams to manage care pathways andenhance patient outcomes. Help PM with premises management and equipment. Familiarise with Business Continuity Plan (BCP) policies,including call trees and arranging on-site inspections. Manage security protocols, including opening and closingprocedures, key fob management, and locked drugs/fridges. Monitor equipment to ensure it is fit for use, including ITPCs, telephone systems (Surgery Connect), printers, and payment terminals. Oversee cleaning quality and raise issues with suppliers asnecessary. Ensure proper waste management, including correct bin usagefor storage and collections. HR: Organise staff inductions, arrange paperwork, logins, andsmartcards for new team members. Participate in recruitment and training processes. Assist in staff appraisals as required. Allocate workloads between reception and admin staff,arranging cover for sickness and annual leave. Call/Recall Programmes: Support the practice in recall programmes such as: QOF (Quality and Outcomes Framework) Local Improvement Schemes Direct Enhanced Services Cervical cytology recall Childhood immunisation NHS Health Checks Safeguarding IT and Systems Support: Act as Local Administrator/RA, providing support, trainingand arranging logins for IT systems including Emis, Docman, Accurx, SurgeryConnect, ICE, tQuest and others. Liaise with the IT Service Desk to resolve hardware andsoftware issues. Provide support and training for staff in resolving simpleissues with PCs, printers, and phone lines. Train staff on Emis, Docman, Accurx, Surgery Connect, andMicrosoft Office applications. Other Duties; Perform additional tasks required for the efficientoperation of the practice Undertake mandatory and not mandatory CPD trainings onPractice Index, or training as may be required to develop your skills andabilities Attend refresher and update training for medical emergenciesand CPR Attend practice and MS Teams Meetings The above is not an exhaustive list of duties and you willbe expected to perform different tasks as necessitated by your changing rolewithin the organisation and the overall business objectives of theorganisation. After 6 months in house training: FinancialReporting & Reconciliation Take over the finances of the practice from the currentFinance Manager Prepare monthly, quarterly, and annual financial reportsfor partners. Reconcile accounts, ensuring accurate records. Track income streams including NHS payments, privateincome, grants, and teaching income. Monitor and analyse KPIs and present forecasts topartners. Claims & Submissions Submit accurate and timely claims for CQRS, PPA, DES, andLocal Incentivised Services. Submit enhanced service claims (e.g., immunisations). Prepare and submit quarterly claims for services (MinorSurgery, IUCD, Wound Care, etc.). Track rent/service charge claims and liaise with NHSProperty Services. Ensure all claims have the required documentation. Expense Management Oversee practice expenses and ensure properdocumentation. Approve and process payments to suppliers and serviceproviders. Ensure compliance with expense policies and manage pettycash. Manage payroll for all staff and ensure HMRC compliance. Set up new employees in payroll and manage records. Submit pensions and comply with NHS Pension Schemerequirements. Invoicing & Billing Create and issue invoices when needed and maintain arecord of claims. Manage third-party billing and follow up on outstandingpayments. Audit & Compliance Prepare financial records for audits. Ensure compliance with NHS regulations and standards. Implement internal controls to mitigate financial risks. Review and improve financial processes for accuracy andefficiency. Train admin staff on financial procedures as needed. Strategic Financial Support . click apply for full job details
Apr 04, 2026
Full time
The Practice Operations Lead is responsible for overseeing the operational aspects of the GP practice. This role ensures the delivery of high-quality patient care and efficient resource management. The Operations Lead will work closely with the Practice Manager and administrative teams to implement best practices and achieve organisational goals while maintaining compliance with regulations. Main duties of the job Reception/Admin Rota Management Admin/Reception staff cover In charge of docman / EMIS tasks Administrative Support Governance and Compliance Patient Demand Management Premises Management and Equipment Call/Recall Programmes IT and Systems Support About us Cockfosters Medical Centre is a distinguished medical practice committed to delivering exceptional services through our core values: Innovation, Teamwork, Education, and Respect. We have 4 GP partners, 2 Salaried GPs, 4 ARRS staff and a very capable team of admin/reception staff. Job responsibilities Job description- after 6 months of in house training the operations lead is to take over the finance management Staff cover when needed. Ideal Candidate should be flexible tocover gaps in the Rota when needed. Lead, motivate, and manage the reception teams at both sitesto ensure high standards of performance and patient care. Oversee mandatory training, and development of staff tomaintain a skilled workforce across both locations. Communicate effectively with the Practice Manager whomanages the rota for the admin and clinical team. Address staff concerns, facilitate conflict resolution, andpromote a positive workplace culture. Manage unplanned absences, ensuring all are recorded,including conducting return-to-work reviews for reception staff. Address staffing issues, including conflicts, performanceissues, poor service, and clinical safety concerns and report them to thepractice manager. Organise regular staff meetings and document actions agreedupon. Operational Duties: Clinical and Reception/Admin Rota Management. Oversee rota/cover coordination. Ensuring that all work isscheduled according to the practice guidance Communication: Act as the primary point of contact between thereception/admin team and clinical staff, facilitating clear and consistentcommunication regarding schedules and operational protocols. Keep the reception staff informed of any changes in practiceprotocols, training opportunities, or other relevant updates. Administrative Support: In charge of running searches and reports. Manage stock control (clinical and non-clinical), includingordering office supplies, drugs, consumables, and medical equipment. Implement administrative systems around prescribing tosupport prescribers. Oversee the management of the pathology system, includingsample storage and collection, and monitor the ICE system. Handle incoming administration tasks, including post,scanning, summarising and coding, registrations, de-registrations, and supportfor eRS and reporting. Manage routine administration systems, such as call/recallsystems (e.g., Flu, diabetes, NHS Health Checks). Help Practice Manager with interviews and oversee theinduction program for new staff joiners. Manage NHSE declarations related to workforce, extendedhours, and whole practice via PCSE. Monitor active administrative tasks, including managing thetasks pool on Emis and handling information requests. Oversee clinical room allocation and reception management,ensuring efficient call handling, private patient transactions, chaperonefacilitation, translator services, and patient information management. Governance and compliance: Ensure that all mandatory compliance measures are met,including: Staff mandatory training and development. Staff immunisation and health requirements. Conducting internal and external audits. Regularly updating policies and procedures in line with CQCstandards. Monitor and manage risks within the practice, implementingnecessary actions to mitigate them. Conduct regular audits and quality assurance reviews touphold practice standards. Maintain accurate records and documentation for governanceand reporting purposes. Manage complaints, including dealing with day-to-day patientcomplaints, responding to written complaints, and monitoring NHS Choicescomments. Conduct health and safety assessments, including riskassessments for infection control and slips and trips. Capture Significant Event Analyses (SEAs) for review anddiscussion with the team. Manage safeguarding administrative processes, includinginformation requests. Organise and ensure at least three annual PatientParticipation Group (PPG) meetings, including minuting and actioning outcomes. Patient Demand Management: Analyse patient demand trends to optimise appointmentscheduling and resource allocation and keep the PM up to date. Develop strategies to improve patient access and reducewaiting times at the main operations and secondary branch. Engage with patients to gather feedback and improve servicedelivery. Collaborate with clinical teams to manage care pathways andenhance patient outcomes. Help PM with premises management and equipment. Familiarise with Business Continuity Plan (BCP) policies,including call trees and arranging on-site inspections. Manage security protocols, including opening and closingprocedures, key fob management, and locked drugs/fridges. Monitor equipment to ensure it is fit for use, including ITPCs, telephone systems (Surgery Connect), printers, and payment terminals. Oversee cleaning quality and raise issues with suppliers asnecessary. Ensure proper waste management, including correct bin usagefor storage and collections. HR: Organise staff inductions, arrange paperwork, logins, andsmartcards for new team members. Participate in recruitment and training processes. Assist in staff appraisals as required. Allocate workloads between reception and admin staff,arranging cover for sickness and annual leave. Call/Recall Programmes: Support the practice in recall programmes such as: QOF (Quality and Outcomes Framework) Local Improvement Schemes Direct Enhanced Services Cervical cytology recall Childhood immunisation NHS Health Checks Safeguarding IT and Systems Support: Act as Local Administrator/RA, providing support, trainingand arranging logins for IT systems including Emis, Docman, Accurx, SurgeryConnect, ICE, tQuest and others. Liaise with the IT Service Desk to resolve hardware andsoftware issues. Provide support and training for staff in resolving simpleissues with PCs, printers, and phone lines. Train staff on Emis, Docman, Accurx, Surgery Connect, andMicrosoft Office applications. Other Duties; Perform additional tasks required for the efficientoperation of the practice Undertake mandatory and not mandatory CPD trainings onPractice Index, or training as may be required to develop your skills andabilities Attend refresher and update training for medical emergenciesand CPR Attend practice and MS Teams Meetings The above is not an exhaustive list of duties and you willbe expected to perform different tasks as necessitated by your changing rolewithin the organisation and the overall business objectives of theorganisation. After 6 months in house training: FinancialReporting & Reconciliation Take over the finances of the practice from the currentFinance Manager Prepare monthly, quarterly, and annual financial reportsfor partners. Reconcile accounts, ensuring accurate records. Track income streams including NHS payments, privateincome, grants, and teaching income. Monitor and analyse KPIs and present forecasts topartners. Claims & Submissions Submit accurate and timely claims for CQRS, PPA, DES, andLocal Incentivised Services. Submit enhanced service claims (e.g., immunisations). Prepare and submit quarterly claims for services (MinorSurgery, IUCD, Wound Care, etc.). Track rent/service charge claims and liaise with NHSProperty Services. Ensure all claims have the required documentation. Expense Management Oversee practice expenses and ensure properdocumentation. Approve and process payments to suppliers and serviceproviders. Ensure compliance with expense policies and manage pettycash. Manage payroll for all staff and ensure HMRC compliance. Set up new employees in payroll and manage records. Submit pensions and comply with NHS Pension Schemerequirements. Invoicing & Billing Create and issue invoices when needed and maintain arecord of claims. Manage third-party billing and follow up on outstandingpayments. Audit & Compliance Prepare financial records for audits. Ensure compliance with NHS regulations and standards. Implement internal controls to mitigate financial risks. Review and improve financial processes for accuracy andefficiency. Train admin staff on financial procedures as needed. Strategic Financial Support . click apply for full job details
Team Assistant Hybrid - 4 Days in Office, 1 Day at Home (Flexibility for More WFH) 35,000 - 40,000 Permanent, Full Time 9:30am - 5:30pm City of London Are you a proactive and organised individual looking for an exciting opportunity in a vibrant membership organisation? If so, we invite you to apply for the Team Assistant position! This is a permanent, full-time role where you'll play a vital part in supporting our CEO and enhancing our member experience. Why work for this company? Generous Annual Leave: Enjoy 28 days of holiday plus all UK Bank Holidays to support a healthy work-life balance. Performance Linked Bonus: Earn additional rewards through our competitive, performance-based bonus scheme. Market Leading Pension Contribution: Benefit from up to 10% employer matching pension scheme to help you plan confidently for the future. Comprehensive Private Healthcare: Access high-quality private medical care for peace of mind and well-being. A Supportive Team Environment: Join a friendly, collaborative, and employee-focused team where your ideas are valued. An Exciting Role: Get ready to embrace a varied role where you can truly make a difference! As our Team Assistant, you will be responsible for a variety of tasks that keep our operations running smoothly, including: Manage the CEO's diary and travel arrangements. Coordinate invitations for CEO/member events, including lunches and dinners. Organise staff meetings, both virtual and in-person, ensuring everything runs seamlessly. Assist in the annual membership renewal cycle and communications. Support new member applications and ensure timely onboarding. Maintain accurate records in our CRM and support members with their queries. Greet visitors and manage office supplies and equipment. Help establish and maintain effective office procedures. Provide support for social media content and other administrative tasks as needed. What We're Looking For: Excellent communication and organisational skills. Strong attention to detail and the ability to prioritise tasks in a fast-paced environment. Proficiency in Microsoft Office Suite. A positive attitude and a willingness to learn about the corporate governance ecosystem. Requirements: Previous experience within an administrative or assistant role. Excellent communication and organisational skills. Strong attention to detail and the ability to prioritise tasks in a fast-paced environment. Proficiency in Microsoft Office Suite. If you're ready to take the next step in your career and be part of a growing team, we want to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 04, 2026
Full time
Team Assistant Hybrid - 4 Days in Office, 1 Day at Home (Flexibility for More WFH) 35,000 - 40,000 Permanent, Full Time 9:30am - 5:30pm City of London Are you a proactive and organised individual looking for an exciting opportunity in a vibrant membership organisation? If so, we invite you to apply for the Team Assistant position! This is a permanent, full-time role where you'll play a vital part in supporting our CEO and enhancing our member experience. Why work for this company? Generous Annual Leave: Enjoy 28 days of holiday plus all UK Bank Holidays to support a healthy work-life balance. Performance Linked Bonus: Earn additional rewards through our competitive, performance-based bonus scheme. Market Leading Pension Contribution: Benefit from up to 10% employer matching pension scheme to help you plan confidently for the future. Comprehensive Private Healthcare: Access high-quality private medical care for peace of mind and well-being. A Supportive Team Environment: Join a friendly, collaborative, and employee-focused team where your ideas are valued. An Exciting Role: Get ready to embrace a varied role where you can truly make a difference! As our Team Assistant, you will be responsible for a variety of tasks that keep our operations running smoothly, including: Manage the CEO's diary and travel arrangements. Coordinate invitations for CEO/member events, including lunches and dinners. Organise staff meetings, both virtual and in-person, ensuring everything runs seamlessly. Assist in the annual membership renewal cycle and communications. Support new member applications and ensure timely onboarding. Maintain accurate records in our CRM and support members with their queries. Greet visitors and manage office supplies and equipment. Help establish and maintain effective office procedures. Provide support for social media content and other administrative tasks as needed. What We're Looking For: Excellent communication and organisational skills. Strong attention to detail and the ability to prioritise tasks in a fast-paced environment. Proficiency in Microsoft Office Suite. A positive attitude and a willingness to learn about the corporate governance ecosystem. Requirements: Previous experience within an administrative or assistant role. Excellent communication and organisational skills. Strong attention to detail and the ability to prioritise tasks in a fast-paced environment. Proficiency in Microsoft Office Suite. If you're ready to take the next step in your career and be part of a growing team, we want to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Department: Health and Social Care (Qualified and Non-Qualifie) Operation: Sanctuary Care Closing Date: Salary: £15.45 per hour Requisition: 224660 At Sanctuary Care, we believe in providing high quality care homes where people are looked after with the utmost dignity and respect. It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature. We aim to care, nurture and enrich the lives of all in our 'family' at Sanctuary Care, whether that's our staff, residents or family members. Care Team Leader Nights Queens Care Home, Prestwick £15.45 per hour Where purpose meets possibility We believe care is more than a job - it's a calling, and we'd love you to be part of it. We're excited to welcome a Care Team Leader - Nights to our friendly team at Queens Care Home in Prestwick. With 94% of our colleagues saying they would recommend Sanctuary Care as a great place to work, you'll be joining a culture where you're supported to thrive and grow, and recognised for the difference you make. We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you've already found your calling or you're still discovering it, we'll support you every step of the way. From your first day to your dream role, we'll help you get there. When you join Sanctuary Care, you're joining an award-winning team where colleagues and residents truly matter. We're proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group. Your role Support the wellbeing of residents and help them feel at home Work together as a team to enrich residents' lives and support colleagues Deliver personalised care in line with individual care plans Make leisure and social activities part of every day Guide and encourage Care Assistants in their development Experience in care (NVQ3/SVQ3 in Social Care or equivalent is desirable) Ability to communicate clearly and work flexibly Team player who values collaboration Kindness and genuine interest in older people Commitment to treating everyone with dignity and respect Your rewards You deserve more than the basics. That's why, alongside 28 days' annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we've created a package to help you thrive: CQC/CI inspection bonus Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling Company-paid life insurance Parental leave arrangements and annual leave purchase scheme Company-funded training and ongoing career development opportunities, including our Team Leader Development Programme Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements Some rewards are subject to a qualifying period or other criteria - visit our website for more information. Ready to start an inspiring career journey with us? Apply today and join us in leading the way in care. Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials. Before you apply We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible. Inclusion is one of our core values We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A PVG (Protecting Vulnerable Groups scheme) check in respect of protected adults will be necessary in the event of a successful application, which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Apr 04, 2026
Full time
Department: Health and Social Care (Qualified and Non-Qualifie) Operation: Sanctuary Care Closing Date: Salary: £15.45 per hour Requisition: 224660 At Sanctuary Care, we believe in providing high quality care homes where people are looked after with the utmost dignity and respect. It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature. We aim to care, nurture and enrich the lives of all in our 'family' at Sanctuary Care, whether that's our staff, residents or family members. Care Team Leader Nights Queens Care Home, Prestwick £15.45 per hour Where purpose meets possibility We believe care is more than a job - it's a calling, and we'd love you to be part of it. We're excited to welcome a Care Team Leader - Nights to our friendly team at Queens Care Home in Prestwick. With 94% of our colleagues saying they would recommend Sanctuary Care as a great place to work, you'll be joining a culture where you're supported to thrive and grow, and recognised for the difference you make. We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you've already found your calling or you're still discovering it, we'll support you every step of the way. From your first day to your dream role, we'll help you get there. When you join Sanctuary Care, you're joining an award-winning team where colleagues and residents truly matter. We're proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group. Your role Support the wellbeing of residents and help them feel at home Work together as a team to enrich residents' lives and support colleagues Deliver personalised care in line with individual care plans Make leisure and social activities part of every day Guide and encourage Care Assistants in their development Experience in care (NVQ3/SVQ3 in Social Care or equivalent is desirable) Ability to communicate clearly and work flexibly Team player who values collaboration Kindness and genuine interest in older people Commitment to treating everyone with dignity and respect Your rewards You deserve more than the basics. That's why, alongside 28 days' annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we've created a package to help you thrive: CQC/CI inspection bonus Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling Company-paid life insurance Parental leave arrangements and annual leave purchase scheme Company-funded training and ongoing career development opportunities, including our Team Leader Development Programme Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements Some rewards are subject to a qualifying period or other criteria - visit our website for more information. Ready to start an inspiring career journey with us? Apply today and join us in leading the way in care. Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials. Before you apply We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible. Inclusion is one of our core values We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A PVG (Protecting Vulnerable Groups scheme) check in respect of protected adults will be necessary in the event of a successful application, which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Head of Business Development - Trades & Labour - We are recruiting on behalf of a well-established construction recruitment business seeking an experienced individual to lead growth across its Trades & Labour division. This is a senior, hands-on role suited to a commercially driven business development professional with a strong network within the UK construction sector. Key Responsibilities Identify, win, and onboard new clients across the UK construction industry Manage the full sales lifecycle from lead generation through to contract negotiation and close Build and maintain senior-level, consultative client relationships Develop and execute a business development strategy aligned to growth targets Lead pitches, tenders, and commercial negotiations Work closely with resourcing teams to ensure delivery capability Monitor market trends, competitor activity, and emerging opportunities Attend client meetings, networking events, and industry forums Deliver accurate pipeline reporting, forecasts and revenue performance updates Work to agreed KPIs and revenue targets Candidate Requirements Proven senior business development experience within the construction trade and labor recruitment sector Established UK construction client network Strong commercial awareness and understanding of recruitment sales cycles Excellent negotiation, communication, and presentation skills Results-driven, resilient, and highly motivated Ability to build long-term relationships at senior decision-maker level What's on Offer Competitive salary of £60,000 -£80,000 (DOE) + Bonus £3,500 car allowance Hybrid working Senior leadership exposure and genuine progression opportunity This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. I don't advertise all the roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest Recruitment jobs. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector. REC2 Recruitment is affiliated with My Recruiter Jobs a specialist Rec2Rec job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Apr 04, 2026
Full time
Head of Business Development - Trades & Labour - We are recruiting on behalf of a well-established construction recruitment business seeking an experienced individual to lead growth across its Trades & Labour division. This is a senior, hands-on role suited to a commercially driven business development professional with a strong network within the UK construction sector. Key Responsibilities Identify, win, and onboard new clients across the UK construction industry Manage the full sales lifecycle from lead generation through to contract negotiation and close Build and maintain senior-level, consultative client relationships Develop and execute a business development strategy aligned to growth targets Lead pitches, tenders, and commercial negotiations Work closely with resourcing teams to ensure delivery capability Monitor market trends, competitor activity, and emerging opportunities Attend client meetings, networking events, and industry forums Deliver accurate pipeline reporting, forecasts and revenue performance updates Work to agreed KPIs and revenue targets Candidate Requirements Proven senior business development experience within the construction trade and labor recruitment sector Established UK construction client network Strong commercial awareness and understanding of recruitment sales cycles Excellent negotiation, communication, and presentation skills Results-driven, resilient, and highly motivated Ability to build long-term relationships at senior decision-maker level What's on Offer Competitive salary of £60,000 -£80,000 (DOE) + Bonus £3,500 car allowance Hybrid working Senior leadership exposure and genuine progression opportunity This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. I don't advertise all the roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest Recruitment jobs. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector. REC2 Recruitment is affiliated with My Recruiter Jobs a specialist Rec2Rec job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Carlisle Support Services
Birmingham, Staffordshire
# Specialist Deep Cleaner Job Introduction The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Full induction, ongoing training and career development Quality kit and uniform, everything you need to perform your role effectively Employee Assistance Program Reward and Recognition scheme including Superstar and Core of Carlisle Awards Refer a Friend Scheme The role Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our Cleaning team, working with our prestigious clients. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed. Location: Nationwide (Transport and accommodation provided where necessary) Hours: Various including days, nights and weekends dependant on project requirements Pay: £14.58 per hour (Starting rate will be £14.58 per hour. But can increase up to £15.70 per hour based on training progression and qualifications) Your core role will include but not be limited to the following activities:Deep cleaning including at height General cleaning Jet washing Window cleaning Using floor machinery Industrial work Ad hoc tasks Is this you Full UK driving license held for a minimum of 2 years with no more than 6 points and comfortable driving a large van. (Desirable) Ideally have IPAF, PASMA, PTS however training will be provided to the right candidate (Desirable) Willing to learn and develop Reliable and flexible, smart in appearance and always professional Enthusiastic and motivated to do a great job Preferably some experience working within a cleaning environment and as part of a team (Desirable) Effective people skills, able to interact with clients and customers in a positive manner Willing to work in all weather conditionsSuccessful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, original bank statement, original payslip, birth certificate or a valid share code. This is us Join a growing market-leading brand of support services to work with the UK's largest brands such as Arriva Rail London, Associated British Ports, Avanti West Coast, Greater Anglia, Merseytravel, West Midlands Trains, Westminster City Council and many more.Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability. (C) OpenStreetMap contributors Specialist Deep Cleaner Salary £14.58 - £15.70 Frequency Hourly Job Reference carlisless/TP/5163/2349 Contract Type Temporary/Casual Closing Date 30 April, 2026 Job Category Cleaning & FM Business Unit Specialist Cleaning Location Birmingham, United Kingdom Posted on 31 March, 2026 Spread the word Jobs in the same category
Apr 04, 2026
Full time
# Specialist Deep Cleaner Job Introduction The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Full induction, ongoing training and career development Quality kit and uniform, everything you need to perform your role effectively Employee Assistance Program Reward and Recognition scheme including Superstar and Core of Carlisle Awards Refer a Friend Scheme The role Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our Cleaning team, working with our prestigious clients. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed. Location: Nationwide (Transport and accommodation provided where necessary) Hours: Various including days, nights and weekends dependant on project requirements Pay: £14.58 per hour (Starting rate will be £14.58 per hour. But can increase up to £15.70 per hour based on training progression and qualifications) Your core role will include but not be limited to the following activities:Deep cleaning including at height General cleaning Jet washing Window cleaning Using floor machinery Industrial work Ad hoc tasks Is this you Full UK driving license held for a minimum of 2 years with no more than 6 points and comfortable driving a large van. (Desirable) Ideally have IPAF, PASMA, PTS however training will be provided to the right candidate (Desirable) Willing to learn and develop Reliable and flexible, smart in appearance and always professional Enthusiastic and motivated to do a great job Preferably some experience working within a cleaning environment and as part of a team (Desirable) Effective people skills, able to interact with clients and customers in a positive manner Willing to work in all weather conditionsSuccessful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, original bank statement, original payslip, birth certificate or a valid share code. This is us Join a growing market-leading brand of support services to work with the UK's largest brands such as Arriva Rail London, Associated British Ports, Avanti West Coast, Greater Anglia, Merseytravel, West Midlands Trains, Westminster City Council and many more.Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability. (C) OpenStreetMap contributors Specialist Deep Cleaner Salary £14.58 - £15.70 Frequency Hourly Job Reference carlisless/TP/5163/2349 Contract Type Temporary/Casual Closing Date 30 April, 2026 Job Category Cleaning & FM Business Unit Specialist Cleaning Location Birmingham, United Kingdom Posted on 31 March, 2026 Spread the word Jobs in the same category
HGV Technician / HGV Engineer - 45,000 to 50,000 - Solihull Leading Fleet Company Seeking Ex-Forces Engineers If you're a REME Vehicle Mechanic, Recovery Mechanic, or Forces engineer with experience maintaining military vehicles, this is the career move designed for you. You've spent years maintaining and repairing vehicles in environments where reliability isn't optional. Whether that was during exercises, deployments, or in a high-tempo workshop, you've built a level of diagnostic ability and mechanical knowledge that translates perfectly into the HGV industry. Now imagine applying those same skills to a modern fleet of HGVs, in a role where your experience is recognised, respected, and properly rewarded. You already know how to diagnose faults quickly and methodically. You've worked on engines, electrics, braking systems, hydraulics and driveline components under pressure. In civilian HGV engineering, those same skills are in high demand. This role isn't about starting again. It's about transitioning the engineering skills you already have into a stable civilian career. Many of the best HGV engineers in the industry started their careers in the forces because employers understand the discipline, technical ability and reliability ex-military engineers bring. What You'll Be Doing Servicing, maintaining and repairing HGVs and commercial vehicles Diagnosing faults across mechanical, electrical and hydraulic systems Carrying out inspections, preventative maintenance and repairs Working within a professional and supportive workshop team Ensuring vehicles remain safe, compliant and operational What You'll Gain 45,000 to 50,000 salary Consistent working hours with real work-life balance A stable long-term engineering career Ongoing training and development on modern HGV systems The opportunity to work for a well-established and growing fleet operation A company that actively values ex-forces engineers Why Ex-Forces Engineers Fit This Role Perfectly Your background already includes: Mechanical and electrical diagnostics Working with diesel engines, braking systems and vehicle electrics Structured maintenance schedules and preventative servicing Repairing vehicles in demanding environments Working safely within high-responsibility engineering roles Those skills transfer directly into HGV maintenance and repair, often giving ex-forces engineers a significant advantage in the sector. A Civilian Role That Still Feels Familiar You'll still be solving faults, keeping vehicles operational, and working alongside skilled engineers - just without the deployments, exercises or uncertainty. Instead, you'll have: Stable hours A well-equipped workshop Modern fleet vehicles Clear career progression Take the Next Step If you're leaving the forces, or you're an ex-military mechanic looking to build a stable career as an HGV technician in Solihull, we'd like to hear from you. Your experience is exactly what we're looking for. Apply today and take the next step in your engineering career. INDHP If you would like to know more about this position, then please forward your CV to (url removed) immediately. If you would like to discuss this position, please call (phone number removed) and ask to speak to Chloe. Please note Alecto Recruitment are acting as an employment business in relation to this vacancy.
Apr 04, 2026
Full time
HGV Technician / HGV Engineer - 45,000 to 50,000 - Solihull Leading Fleet Company Seeking Ex-Forces Engineers If you're a REME Vehicle Mechanic, Recovery Mechanic, or Forces engineer with experience maintaining military vehicles, this is the career move designed for you. You've spent years maintaining and repairing vehicles in environments where reliability isn't optional. Whether that was during exercises, deployments, or in a high-tempo workshop, you've built a level of diagnostic ability and mechanical knowledge that translates perfectly into the HGV industry. Now imagine applying those same skills to a modern fleet of HGVs, in a role where your experience is recognised, respected, and properly rewarded. You already know how to diagnose faults quickly and methodically. You've worked on engines, electrics, braking systems, hydraulics and driveline components under pressure. In civilian HGV engineering, those same skills are in high demand. This role isn't about starting again. It's about transitioning the engineering skills you already have into a stable civilian career. Many of the best HGV engineers in the industry started their careers in the forces because employers understand the discipline, technical ability and reliability ex-military engineers bring. What You'll Be Doing Servicing, maintaining and repairing HGVs and commercial vehicles Diagnosing faults across mechanical, electrical and hydraulic systems Carrying out inspections, preventative maintenance and repairs Working within a professional and supportive workshop team Ensuring vehicles remain safe, compliant and operational What You'll Gain 45,000 to 50,000 salary Consistent working hours with real work-life balance A stable long-term engineering career Ongoing training and development on modern HGV systems The opportunity to work for a well-established and growing fleet operation A company that actively values ex-forces engineers Why Ex-Forces Engineers Fit This Role Perfectly Your background already includes: Mechanical and electrical diagnostics Working with diesel engines, braking systems and vehicle electrics Structured maintenance schedules and preventative servicing Repairing vehicles in demanding environments Working safely within high-responsibility engineering roles Those skills transfer directly into HGV maintenance and repair, often giving ex-forces engineers a significant advantage in the sector. A Civilian Role That Still Feels Familiar You'll still be solving faults, keeping vehicles operational, and working alongside skilled engineers - just without the deployments, exercises or uncertainty. Instead, you'll have: Stable hours A well-equipped workshop Modern fleet vehicles Clear career progression Take the Next Step If you're leaving the forces, or you're an ex-military mechanic looking to build a stable career as an HGV technician in Solihull, we'd like to hear from you. Your experience is exactly what we're looking for. Apply today and take the next step in your engineering career. INDHP If you would like to know more about this position, then please forward your CV to (url removed) immediately. If you would like to discuss this position, please call (phone number removed) and ask to speak to Chloe. Please note Alecto Recruitment are acting as an employment business in relation to this vacancy.
Overview We are looking for an experienced Senior HR Business Partner to lead the people agenda across two operational sites within a manufacturing/operational environment. Acting as a strategic advisor to senior leaders, you will align HR strategies with business objectives, drive performance, and ensure best-in-class HR delivery. You will also line manage an HR Business Partner, providing guidance, coaching, and oversight across day-to-day HR activity. Key Responsibilities Act as a strategic people partner to senior leadership teams across two operational sites, shaping and delivering people strategies that directly enable business performance and growth. Collaborate closely with the people team Centre of Excellence to translate group people strategy into site-level workforce plans, organisational design, and capability frameworks. Lead strategic workforce planning and talent succession planning, ensuring critical roles and future skills are identified, developed, and sustained. Provide thought leadership and risk-based advice on employee relations, employment legislation, and organisational change, enabling confident and compliant decision-making at senior level. Drive a consistent and high-impact HR operating model across both sites, ensuring governance, compliance, and best practice are embedded. Lead, coach, and develop an HR Business Partner, building bench strength and elevating HR capability across the operational environment. Influence the design and execution of performance, talent, and leadership development strategies in partnership with the HR Centre of Excellence. Leverage people data, insight, and trends to inform strategic decisions, measure impact, and continuously evolve the people agenda. About You CIPD qualified. Proven HR Business Partner experience in a manufacturing or operational environment. Strong commercial acumen with the ability to influence at senior level. Confident managing complex ER cases and leading change. Excellent interpersonal, analytical, and problem-solving skills. Experienced HR background in a manufacturing environment. The position is based on-site, offering occasional work-from-home flexibility depending on business needs. What we offer 31 Days holiday per year including bank holidays. Monday to Friday - 40 hours per week Great Place to Work accredited. Salary sacrifice pension scheme available Cinema and Sky Store discounts Supermarket & other retailer discounts Health Cash Plan Holiday discounts Life assurance & income protection Employee referral scheme Employee Assistant Programme Cycle to Work Eyecare contributions Electric car salary sacrifice scheme. Learning, development, and training opportunities including mentoring. Regular social and charity events Engagement in local community & early careers events Onsite health checks, & annual flu jabs Regular wellbeing sessions We are proud to be an equal opportunities employer. We politely request no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Apr 04, 2026
Full time
Overview We are looking for an experienced Senior HR Business Partner to lead the people agenda across two operational sites within a manufacturing/operational environment. Acting as a strategic advisor to senior leaders, you will align HR strategies with business objectives, drive performance, and ensure best-in-class HR delivery. You will also line manage an HR Business Partner, providing guidance, coaching, and oversight across day-to-day HR activity. Key Responsibilities Act as a strategic people partner to senior leadership teams across two operational sites, shaping and delivering people strategies that directly enable business performance and growth. Collaborate closely with the people team Centre of Excellence to translate group people strategy into site-level workforce plans, organisational design, and capability frameworks. Lead strategic workforce planning and talent succession planning, ensuring critical roles and future skills are identified, developed, and sustained. Provide thought leadership and risk-based advice on employee relations, employment legislation, and organisational change, enabling confident and compliant decision-making at senior level. Drive a consistent and high-impact HR operating model across both sites, ensuring governance, compliance, and best practice are embedded. Lead, coach, and develop an HR Business Partner, building bench strength and elevating HR capability across the operational environment. Influence the design and execution of performance, talent, and leadership development strategies in partnership with the HR Centre of Excellence. Leverage people data, insight, and trends to inform strategic decisions, measure impact, and continuously evolve the people agenda. About You CIPD qualified. Proven HR Business Partner experience in a manufacturing or operational environment. Strong commercial acumen with the ability to influence at senior level. Confident managing complex ER cases and leading change. Excellent interpersonal, analytical, and problem-solving skills. Experienced HR background in a manufacturing environment. The position is based on-site, offering occasional work-from-home flexibility depending on business needs. What we offer 31 Days holiday per year including bank holidays. Monday to Friday - 40 hours per week Great Place to Work accredited. Salary sacrifice pension scheme available Cinema and Sky Store discounts Supermarket & other retailer discounts Health Cash Plan Holiday discounts Life assurance & income protection Employee referral scheme Employee Assistant Programme Cycle to Work Eyecare contributions Electric car salary sacrifice scheme. Learning, development, and training opportunities including mentoring. Regular social and charity events Engagement in local community & early careers events Onsite health checks, & annual flu jabs Regular wellbeing sessions We are proud to be an equal opportunities employer. We politely request no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Senior Director, Risk & Regulatory Advisory Financial Services Forensic and Litigation Consulting FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role The Financial Services team at FTI Consulting supports financial institutions, regulators, governments and enforcement agencies across the full spectrum of financial regulation. Our service offerings include regulatory and business change programmes; governance and conduct matters; risk and regulatory advice; risk management frameworks; disputes and investigations; and remediation programmes. We work alongside our multi-disciplinary colleagues who are located in every major financial centre around the globe, enabling us to tackle any challenge our clients face. Our experts are industry and technology experts, former policy makers, regulators and economists, and forensic and communications specialists. As a Senior Director in the Financial Services team, you will be a client-facing professional, involved in projects and business development activities from the outset. What You'll Do Project delivery: You will work as a core member of the delivery team for client projects, this includes the ability to lead a team and act as the day-to-day client point of contact. Each project will be different, typically involving understanding and analysing issues, project management, stakeholder engagement, document reviews, client interviews, process walk-throughs, developing solutions and drafting reports. Sales: Lead and support in business development activities, such as attending client sales meetings (often as part of a bid team), drafting proposals for potential engagements and drafting presentations for introductory pitch meetings. We would expect Senior Directors to secure extensions on current engagements and utilise and develop their own network of industry contacts to generate sales opportunities. Team building: Act as a leader in the team and support more junior colleagues in their career development. Additionally, you will be encouraged to build internal and external relationships, contributing to an open, collaborative working environment and to the identification and delivery of cross service line engagements. Thought Leadership: Senior Directors play a crucial role in building the brand of FTI Consulting and the Regulatory Risk Management team by developing and contributing to interesting and thought-provoking collateral, and by designing, organising and participating in industry events. You may also be required to travel as part of project delivery. We are committed to developing our professionals to have outstanding consultancy skills and a strong technical understanding of regulatory matters. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Strong communication skills (written and verbal), presentation abilities, and stakeholder management expertise. Demonstrated ability to manage multiple stakeholders, including senior management and non-UK head offices. Ability to work autonomously and as part of a team while managing multiple projects with high quality standards. The Senior Director should have experience in and the ability to demonstrate a strong understanding and working knowledge of the following areas: Extensive experience interpreting and advising stakeholders (including non-UK based clients) on the UK regulatory perimeter and financial crime regulations including POCA and MLR 17. Comprehensive understanding of UK financial services regulatory framework, including FCA Handbook (particularly COBS, SYSC, PROD), FSMA, Consumer Duty, Senior Managers & Certification Regime, MiFID II/MiFIR, and market abuse legislation. Proven expertise in designing, implementing, and maintaining risk management and compliance frameworks, including remediation programs, policies, procedures, governance structures, and monitoring plans. Experience with FCA authorisation applications, FSMA section 165 requests, and section 166 skilled person reviews. Demonstrated ability to interpret and advise on regulatory developments and changes in response to new business initiatives. Significant practical experience with the design, development, implementation, embedding and maintenance of risk management and compliance frameworks. The includes remediation programmes, compliance policies, procedures, governance structures, gap analysis, training materials, on-going monitoring plans, assurance work and management information requirements. Proven ability to lead large-scale transformation projects and/or complex compliance initiatives. Ability to draft and communicate detailed reports and recommendations highlighting compliance related gaps. Experience designing and delivering regulatory training to both specialist and non-specialist audiences. Experience in business development activities including thought leadership, proposal development, and recruitment. Degree level or equivalent experience. Several years of experience working in the financial services sector and advising on UK financial services regulation, either within a regulated institution, regulatory body, consultancy or legal profession. Preferred Qualifications Strong awareness of global compliance requirements; experience with EU and US regulation (ESMA, SEC, CFTC) desirable. Our goal is to support the wellbeing of you and your families - physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. x Additional Information Job Family/Level: Op Level 4 - Sr Director My Profile Create and manage profiles for future opportunities. At FTI Consulting, our goal is to attract, hire, acquire, develop and, most importantly, retain the best and most talented people in the world. As our company continues to grow, we remain focused on building and maintaining a strong culture of diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, gender, age, marital status, sexual orientation, status as a qualified individual with a disability, status as a protected veteran, union affiliation, genetic information, sex, citizenship status, or any other factor prohibited by law.
Apr 04, 2026
Full time
Senior Director, Risk & Regulatory Advisory Financial Services Forensic and Litigation Consulting FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role The Financial Services team at FTI Consulting supports financial institutions, regulators, governments and enforcement agencies across the full spectrum of financial regulation. Our service offerings include regulatory and business change programmes; governance and conduct matters; risk and regulatory advice; risk management frameworks; disputes and investigations; and remediation programmes. We work alongside our multi-disciplinary colleagues who are located in every major financial centre around the globe, enabling us to tackle any challenge our clients face. Our experts are industry and technology experts, former policy makers, regulators and economists, and forensic and communications specialists. As a Senior Director in the Financial Services team, you will be a client-facing professional, involved in projects and business development activities from the outset. What You'll Do Project delivery: You will work as a core member of the delivery team for client projects, this includes the ability to lead a team and act as the day-to-day client point of contact. Each project will be different, typically involving understanding and analysing issues, project management, stakeholder engagement, document reviews, client interviews, process walk-throughs, developing solutions and drafting reports. Sales: Lead and support in business development activities, such as attending client sales meetings (often as part of a bid team), drafting proposals for potential engagements and drafting presentations for introductory pitch meetings. We would expect Senior Directors to secure extensions on current engagements and utilise and develop their own network of industry contacts to generate sales opportunities. Team building: Act as a leader in the team and support more junior colleagues in their career development. Additionally, you will be encouraged to build internal and external relationships, contributing to an open, collaborative working environment and to the identification and delivery of cross service line engagements. Thought Leadership: Senior Directors play a crucial role in building the brand of FTI Consulting and the Regulatory Risk Management team by developing and contributing to interesting and thought-provoking collateral, and by designing, organising and participating in industry events. You may also be required to travel as part of project delivery. We are committed to developing our professionals to have outstanding consultancy skills and a strong technical understanding of regulatory matters. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Strong communication skills (written and verbal), presentation abilities, and stakeholder management expertise. Demonstrated ability to manage multiple stakeholders, including senior management and non-UK head offices. Ability to work autonomously and as part of a team while managing multiple projects with high quality standards. The Senior Director should have experience in and the ability to demonstrate a strong understanding and working knowledge of the following areas: Extensive experience interpreting and advising stakeholders (including non-UK based clients) on the UK regulatory perimeter and financial crime regulations including POCA and MLR 17. Comprehensive understanding of UK financial services regulatory framework, including FCA Handbook (particularly COBS, SYSC, PROD), FSMA, Consumer Duty, Senior Managers & Certification Regime, MiFID II/MiFIR, and market abuse legislation. Proven expertise in designing, implementing, and maintaining risk management and compliance frameworks, including remediation programs, policies, procedures, governance structures, and monitoring plans. Experience with FCA authorisation applications, FSMA section 165 requests, and section 166 skilled person reviews. Demonstrated ability to interpret and advise on regulatory developments and changes in response to new business initiatives. Significant practical experience with the design, development, implementation, embedding and maintenance of risk management and compliance frameworks. The includes remediation programmes, compliance policies, procedures, governance structures, gap analysis, training materials, on-going monitoring plans, assurance work and management information requirements. Proven ability to lead large-scale transformation projects and/or complex compliance initiatives. Ability to draft and communicate detailed reports and recommendations highlighting compliance related gaps. Experience designing and delivering regulatory training to both specialist and non-specialist audiences. Experience in business development activities including thought leadership, proposal development, and recruitment. Degree level or equivalent experience. Several years of experience working in the financial services sector and advising on UK financial services regulation, either within a regulated institution, regulatory body, consultancy or legal profession. Preferred Qualifications Strong awareness of global compliance requirements; experience with EU and US regulation (ESMA, SEC, CFTC) desirable. Our goal is to support the wellbeing of you and your families - physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. x Additional Information Job Family/Level: Op Level 4 - Sr Director My Profile Create and manage profiles for future opportunities. At FTI Consulting, our goal is to attract, hire, acquire, develop and, most importantly, retain the best and most talented people in the world. As our company continues to grow, we remain focused on building and maintaining a strong culture of diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, gender, age, marital status, sexual orientation, status as a qualified individual with a disability, status as a protected veteran, union affiliation, genetic information, sex, citizenship status, or any other factor prohibited by law.
We're recruiting for an experienced Supply Chain Coordinator to join a well-established manufacturing company based in Chichester. This is an office-based position 4 days per week, and the role requires a fluent German speaker, as you'll be liaising regularly with German warehouse facilities. The Supply Chain Coordinator is a varied and fast-paced role within the production and technical team, where you'll be responsible for inventory control, import/export procedures, bills of materials, product scheduling, reporting, and maintaining accurate records. As a Supply Chain Coordinator, your key responsibilities will include: Maintaining production schedules and work plans Using bills of materials to ensure appropriate levels of built items and subassemblies Coordinating shipments to and from the EU and worldwide, ensuring full compliance with import and export procedures Liaising with customers to clear shipments efficiently Producing various reports, including technical documentation and production performance data Updating and maintaining the CRM system to ensure accurate and up-to-date records Requirements for the Supply Chain Coordinator: Fluent German speaker Strong communication skills in both English and German (written and verbal) Previous experience in a Supply Chain Coordinator role or similar Benefits: Free onsite parking Company pension Early Friday finish 35-hour working week 31 days annual leave including bank holidays Company events This is a full-time permanent role, requiring 4 days per week in the office in Chichester. The position offers a salary of £40,000-£45,000. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Apr 04, 2026
Full time
We're recruiting for an experienced Supply Chain Coordinator to join a well-established manufacturing company based in Chichester. This is an office-based position 4 days per week, and the role requires a fluent German speaker, as you'll be liaising regularly with German warehouse facilities. The Supply Chain Coordinator is a varied and fast-paced role within the production and technical team, where you'll be responsible for inventory control, import/export procedures, bills of materials, product scheduling, reporting, and maintaining accurate records. As a Supply Chain Coordinator, your key responsibilities will include: Maintaining production schedules and work plans Using bills of materials to ensure appropriate levels of built items and subassemblies Coordinating shipments to and from the EU and worldwide, ensuring full compliance with import and export procedures Liaising with customers to clear shipments efficiently Producing various reports, including technical documentation and production performance data Updating and maintaining the CRM system to ensure accurate and up-to-date records Requirements for the Supply Chain Coordinator: Fluent German speaker Strong communication skills in both English and German (written and verbal) Previous experience in a Supply Chain Coordinator role or similar Benefits: Free onsite parking Company pension Early Friday finish 35-hour working week 31 days annual leave including bank holidays Company events This is a full-time permanent role, requiring 4 days per week in the office in Chichester. The position offers a salary of £40,000-£45,000. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
NMGH New Hospital Business Support Officer Manchester University NHS Foundation Trust Employer: Manchester University NHS Foundation Trust Location: Manchester, M8 5RB Pay: Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 01/05/2026 About this job North Manchester General Hospital New Hospital Project Manchester University NHS Foundation Trust has ambitious plans to transform healthcare in North Manchester through the North Manchester General Hospital (NMGH) Redevelopment Programme which will deliver a new hospital and health campus at the existing North Manchester General Hospital site. This major investment will support the transformation of how we deliver our services and create modern facilities that support world class clinical care for our communities. This role provides a unique opportunity to be part of one of the largest public sector health transformation programmes being delivered across Manchester. The Business Support Officer will be responsible for providing a high quality, effective and expert administrative and operational support function across the New Hospital Project Team. The role will directly support the New Hospital Business Support Manager in the maintenance of effective administrative systems and operational team processes, ensuring the effective day to day operation of the New Hospital Project Team. The role will co ordinate, arrange and support meetings through the production of agendas and minutes; provide support in maintaining project administrative systems; support with diary management; and support the New Hospital Business Support Manager taking responsibility for key administrative and operational functions across the New Hospital Team. The Business Support Officer will undertake and support the delivery of the following key activities: Support the implementation and maintaining of accurate financial and project management records Provide diary management to Project Team Members. Provide support to the scheduling of meetings, workshops, planning/delivery of events including liaising with internal and external stakeholders. Prepare accurate records of meetings, events and workshops as may be necessary. Support the development, implementation and maintenance of highly effective project administration processes and procedures. Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you're part of something bigger from day one. To find out more about the key responsibilities and the specific skills and experience you'll need for this role, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. Explore 'Inside MFT Your Candidate Place' To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming one stop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You'll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access 'Inside MFT Your Candidate Place, simply click on the relevant PDF document under the 'Supporting Documents' section and once opened, you can where either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU-for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application-especially personal statements and responses to role specific questions-is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. This advert closes on Wednesday 15 Apr 2026 Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 04, 2026
Full time
NMGH New Hospital Business Support Officer Manchester University NHS Foundation Trust Employer: Manchester University NHS Foundation Trust Location: Manchester, M8 5RB Pay: Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 01/05/2026 About this job North Manchester General Hospital New Hospital Project Manchester University NHS Foundation Trust has ambitious plans to transform healthcare in North Manchester through the North Manchester General Hospital (NMGH) Redevelopment Programme which will deliver a new hospital and health campus at the existing North Manchester General Hospital site. This major investment will support the transformation of how we deliver our services and create modern facilities that support world class clinical care for our communities. This role provides a unique opportunity to be part of one of the largest public sector health transformation programmes being delivered across Manchester. The Business Support Officer will be responsible for providing a high quality, effective and expert administrative and operational support function across the New Hospital Project Team. The role will directly support the New Hospital Business Support Manager in the maintenance of effective administrative systems and operational team processes, ensuring the effective day to day operation of the New Hospital Project Team. The role will co ordinate, arrange and support meetings through the production of agendas and minutes; provide support in maintaining project administrative systems; support with diary management; and support the New Hospital Business Support Manager taking responsibility for key administrative and operational functions across the New Hospital Team. The Business Support Officer will undertake and support the delivery of the following key activities: Support the implementation and maintaining of accurate financial and project management records Provide diary management to Project Team Members. Provide support to the scheduling of meetings, workshops, planning/delivery of events including liaising with internal and external stakeholders. Prepare accurate records of meetings, events and workshops as may be necessary. Support the development, implementation and maintenance of highly effective project administration processes and procedures. Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you're part of something bigger from day one. To find out more about the key responsibilities and the specific skills and experience you'll need for this role, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. Explore 'Inside MFT Your Candidate Place' To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming one stop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You'll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access 'Inside MFT Your Candidate Place, simply click on the relevant PDF document under the 'Supporting Documents' section and once opened, you can where either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU-for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application-especially personal statements and responses to role specific questions-is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. This advert closes on Wednesday 15 Apr 2026 Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Career Choices Dewis Gyrfa Ltd
Cardiff, South Glamorgan
Job Advert Hey there Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We're all about creating welcoming communities where people feel truly at home. If you're someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we'd love for you to join us as an Assistant General Manager As an Assistant General Manager, you will contribute to our vision of being, "the greatest Residential Property Manager, making our cities a better place to live": Incredible outcomes you'll deliver Support the General/City Manager to drive commercial, operational and strategic performance Take accountability for operational excellence, financial performance and governance Lead the onsite team to achieve strong leasing, retention and resident satisfaction Act as senior lead and deputy in the absence of the General/City Manager Your responsibilities Property Management Maintain high standards of property care in line with budgets, SLAs and regulations Support safe, efficient operations and deliver excellent customer experience Lead building operations in line with company standards and key regulations (RICS, ARMA-Q, H&S) Ensure adequate resourcing, including reception cover when needed Oversee statutory compliance, inspections and KPI performance Support and brief onsite team with key operational updates Ensure compliance with PPMs and contractual obligations Manage budgets, purchase orders, invoices, contracts and financial admin Contribute to client reporting on performance and budgets Oversee resident services (parcels, keys, amenities, parking, housekeeping) Ensure maintenance requests are handled within SLA and high presentation standards maintained Manage contractors, complaints and third-party service issues Maintain safe working procedures and update risk controls Oversee risk register and ensure actions are completed Act as lead for major incidents and escalated risks Act as key operational contact for clients and support/lead meetings Resident Engagement Lead resident engagement and support the Community team to deliver excellent service Implement engagement strategies, including communication and events Drive resident feedback and reviews, improving service and satisfaction KPIs Deliver ESG and social value initiatives and maintain reporting records People Management Lead, coach and develop the onsite team Model company values and behaviours Drive performance through objectives, reviews and regular meetings Ensure compliance with policies, processes and regulations Promote strong communication and team engagement Identify development needs and provide coaching/mentoring Support recruitment, training and talent development Who You Are You'll be an experienced residential property professional with strong sector knowledge Knowledgeable in regulations (RICS, ARMA-Q, H&S) and able to apply them Committed to ongoing professional development Confident communicator with strong customer service and negotiation skills Strong leader and team player who delivers results through people IT proficient (Microsoft Office and databases) Highly organised with strong planning and decision-making skills Skilled in coaching, mentoring and giving feedback Commercially and financially astute Relevant qualifications (TPI BTR Level 4 / ARLA desirable) Health & Safety certifications (IOSH, First Aid, Fire Marshal, Mental Health desirable) And So Much More: From leading daily operations to guiding your team with strategy and support, you'll ensure everything is aligned and performing seamlessly across the community. What we're looking for: Comparable property management experience (residential or hospitality) Strong understanding of building management and Health & Safety Proven ability to manage budgets effectively Excellent people management skills with experience leading large teams A track record of developing high-performing teams in a fast-paced environment Outstanding customer service standards High levels of energy, drive, and enthusiasm Strong communication, influencing, and relationship skills Ability to work proactively and use initiative in a competitive market Desirable: Health & Safety qualification ARLA qualification IRPM foundation level qualification (or willingness to work towards) And here's what we offer; We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here it's about being part of a company that truly cares & supports you Here's a little glimpse into our bubble benefits; Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need Company pension scheme & medical Cover for your long-term health & to help plan for the future Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues Enhanced sick pay & family leave to take care of yourself & your loved ones Life events for those big milestones like your child's first day at school or when you get the keys to your new home we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub Cycle to work scheme to help you get to work in a healthier, greener way Study support to help you grow & reach your goals Long service awards to celebrate every mile stone with us Employee assistance & counselling for those times when you need a little bit of extra support & the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you If you're excited about making a real impact and being part of something special, we can't wait to hear from you Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 04, 2026
Full time
Job Advert Hey there Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We're all about creating welcoming communities where people feel truly at home. If you're someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we'd love for you to join us as an Assistant General Manager As an Assistant General Manager, you will contribute to our vision of being, "the greatest Residential Property Manager, making our cities a better place to live": Incredible outcomes you'll deliver Support the General/City Manager to drive commercial, operational and strategic performance Take accountability for operational excellence, financial performance and governance Lead the onsite team to achieve strong leasing, retention and resident satisfaction Act as senior lead and deputy in the absence of the General/City Manager Your responsibilities Property Management Maintain high standards of property care in line with budgets, SLAs and regulations Support safe, efficient operations and deliver excellent customer experience Lead building operations in line with company standards and key regulations (RICS, ARMA-Q, H&S) Ensure adequate resourcing, including reception cover when needed Oversee statutory compliance, inspections and KPI performance Support and brief onsite team with key operational updates Ensure compliance with PPMs and contractual obligations Manage budgets, purchase orders, invoices, contracts and financial admin Contribute to client reporting on performance and budgets Oversee resident services (parcels, keys, amenities, parking, housekeeping) Ensure maintenance requests are handled within SLA and high presentation standards maintained Manage contractors, complaints and third-party service issues Maintain safe working procedures and update risk controls Oversee risk register and ensure actions are completed Act as lead for major incidents and escalated risks Act as key operational contact for clients and support/lead meetings Resident Engagement Lead resident engagement and support the Community team to deliver excellent service Implement engagement strategies, including communication and events Drive resident feedback and reviews, improving service and satisfaction KPIs Deliver ESG and social value initiatives and maintain reporting records People Management Lead, coach and develop the onsite team Model company values and behaviours Drive performance through objectives, reviews and regular meetings Ensure compliance with policies, processes and regulations Promote strong communication and team engagement Identify development needs and provide coaching/mentoring Support recruitment, training and talent development Who You Are You'll be an experienced residential property professional with strong sector knowledge Knowledgeable in regulations (RICS, ARMA-Q, H&S) and able to apply them Committed to ongoing professional development Confident communicator with strong customer service and negotiation skills Strong leader and team player who delivers results through people IT proficient (Microsoft Office and databases) Highly organised with strong planning and decision-making skills Skilled in coaching, mentoring and giving feedback Commercially and financially astute Relevant qualifications (TPI BTR Level 4 / ARLA desirable) Health & Safety certifications (IOSH, First Aid, Fire Marshal, Mental Health desirable) And So Much More: From leading daily operations to guiding your team with strategy and support, you'll ensure everything is aligned and performing seamlessly across the community. What we're looking for: Comparable property management experience (residential or hospitality) Strong understanding of building management and Health & Safety Proven ability to manage budgets effectively Excellent people management skills with experience leading large teams A track record of developing high-performing teams in a fast-paced environment Outstanding customer service standards High levels of energy, drive, and enthusiasm Strong communication, influencing, and relationship skills Ability to work proactively and use initiative in a competitive market Desirable: Health & Safety qualification ARLA qualification IRPM foundation level qualification (or willingness to work towards) And here's what we offer; We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here it's about being part of a company that truly cares & supports you Here's a little glimpse into our bubble benefits; Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need Company pension scheme & medical Cover for your long-term health & to help plan for the future Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues Enhanced sick pay & family leave to take care of yourself & your loved ones Life events for those big milestones like your child's first day at school or when you get the keys to your new home we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub Cycle to work scheme to help you get to work in a healthier, greener way Study support to help you grow & reach your goals Long service awards to celebrate every mile stone with us Employee assistance & counselling for those times when you need a little bit of extra support & the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you If you're excited about making a real impact and being part of something special, we can't wait to hear from you Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
# Specialist Deep Cleaner Job Introduction The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Full induction, ongoing training and career development Quality kit and uniform, everything you need to perform your role effectively Employee Assistance Program Reward and Recognition scheme including Superstar and Core of Carlisle Awards Refer a Friend Scheme The role Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our Cleaning team, working with our prestigious clients. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed. Location: Nationwide (Transport and accommodation provided where necessary) Hours: Various including days, nights and weekends dependant on project requirements Pay: £14.58 per hour (Starting rate will be £14.58 per hour. But can increase up to £15.70 per hour based on training progression and qualifications) Your core role will include but not be limited to the following activities:Deep cleaning including at height General cleaning Jet washing Window cleaning Using floor machinery Industrial work Ad hoc tasks Is this you Full UK driving license held for a minimum of 2 years with no more than 6 points and comfortable driving a large van. (Desirable) Ideally have IPAF, PASMA, PTS however training will be provided to the right candidate (Desirable) Willing to learn and develop Reliable and flexible, smart in appearance and always professional Enthusiastic and motivated to do a great job Preferably some experience working within a cleaning environment and as part of a team (Desirable) Effective people skills, able to interact with clients and customers in a positive manner Willing to work in all weather conditionsSuccessful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, original bank statement, original payslip, birth certificate or a valid share code. This is us Join a growing market-leading brand of support services to work with the UK's largest brands such as Arriva Rail London, Associated British Ports, Avanti West Coast, Greater Anglia, Merseytravel, West Midlands Trains, Westminster City Council and many more.Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability. (C) OpenStreetMap contributors Specialist Deep Cleaner Salary £14.58 - £15.70 Frequency Hourly Job Reference carlisless/TP/5163/2347 Contract Type Temporary/Casual Closing Date 30 April, 2026 Job Category Cleaning & FM Business Unit Specialist Cleaning Location Manchester, United Kingdom Posted on 31 March, 2026 Spread the word Jobs in the same category
Apr 04, 2026
Full time
# Specialist Deep Cleaner Job Introduction The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Full induction, ongoing training and career development Quality kit and uniform, everything you need to perform your role effectively Employee Assistance Program Reward and Recognition scheme including Superstar and Core of Carlisle Awards Refer a Friend Scheme The role Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our Cleaning team, working with our prestigious clients. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed. Location: Nationwide (Transport and accommodation provided where necessary) Hours: Various including days, nights and weekends dependant on project requirements Pay: £14.58 per hour (Starting rate will be £14.58 per hour. But can increase up to £15.70 per hour based on training progression and qualifications) Your core role will include but not be limited to the following activities:Deep cleaning including at height General cleaning Jet washing Window cleaning Using floor machinery Industrial work Ad hoc tasks Is this you Full UK driving license held for a minimum of 2 years with no more than 6 points and comfortable driving a large van. (Desirable) Ideally have IPAF, PASMA, PTS however training will be provided to the right candidate (Desirable) Willing to learn and develop Reliable and flexible, smart in appearance and always professional Enthusiastic and motivated to do a great job Preferably some experience working within a cleaning environment and as part of a team (Desirable) Effective people skills, able to interact with clients and customers in a positive manner Willing to work in all weather conditionsSuccessful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, original bank statement, original payslip, birth certificate or a valid share code. This is us Join a growing market-leading brand of support services to work with the UK's largest brands such as Arriva Rail London, Associated British Ports, Avanti West Coast, Greater Anglia, Merseytravel, West Midlands Trains, Westminster City Council and many more.Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability. (C) OpenStreetMap contributors Specialist Deep Cleaner Salary £14.58 - £15.70 Frequency Hourly Job Reference carlisless/TP/5163/2347 Contract Type Temporary/Casual Closing Date 30 April, 2026 Job Category Cleaning & FM Business Unit Specialist Cleaning Location Manchester, United Kingdom Posted on 31 March, 2026 Spread the word Jobs in the same category
Senior Recruitment Consultant Moorgate, London (Full-time onsite) £32k per annum + up to 40% commission Are you a recruitment professional currently working the US market looking to make up to 40% commission with desire to build eventually build a team around you? Do you have success recruiting in the US bringing ambition, energy and a determined nature with a confident and professional phone manner w click apply for full job details
Apr 04, 2026
Full time
Senior Recruitment Consultant Moorgate, London (Full-time onsite) £32k per annum + up to 40% commission Are you a recruitment professional currently working the US market looking to make up to 40% commission with desire to build eventually build a team around you? Do you have success recruiting in the US bringing ambition, energy and a determined nature with a confident and professional phone manner w click apply for full job details
General Manager Department: Build to Rent Employment Type: Permanent Location: Slough, Berkshire Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. Key Responsibilities This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme - Refinery Square, at Horlicks Quarter. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience. You will have overall responsibility for the operations and performance of the BTR community which will include the following: Operations Develop and implement operational plans to ensure the efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies. Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives. Build and maintain strong local partnerships and community relationships. Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management. Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs. Ensure unit turnover processes meet agreed SLAs. Work closely with the estate management team to coordinate operations across the wider development. Finance Manage and monitor the scheme's operating budget, ensuring financial performance and value for money. Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement. Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required. Health & Safety Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager. Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly. Enforce H&S policies, ensuring all contractors follow safe systems of work. Conduct regular building inspections, addressing safety or security concerns with central support teams. Leasing & Marketing Collaborate with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring the "Berkeley Living" standard is upheld. Monitor and respond to all incoming enquiries in line with service levels. Ensure compliance with local licensing requirements, maintaining all necessary documentation. Proactively manage lease breaches, overseeing remediation and escalation where needed. Customer Service Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors. Foster open communication with residents across multiple channels, supporting a strong sense of community. Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback. Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information. Oversee resident events to strengthen engagement and retention. Actively seek ways to exceed expectations, driving positive feedback and reviews. Act as the escalation point for complaints, ensuring timely and effective resolution. Skills, Knowledge and Expertise Proven experience in operational management, ideally within build to rent/Living sector. Strong leadership skills with the ability to inspire and develop teams. Excellent financial acumen and budget management experience. A collaborative mindset with exceptional communication skills. A commitment to sustainability, safety, and delivering outstanding customer experiences. Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Apr 04, 2026
Full time
General Manager Department: Build to Rent Employment Type: Permanent Location: Slough, Berkshire Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. Key Responsibilities This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme - Refinery Square, at Horlicks Quarter. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience. You will have overall responsibility for the operations and performance of the BTR community which will include the following: Operations Develop and implement operational plans to ensure the efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies. Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives. Build and maintain strong local partnerships and community relationships. Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management. Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs. Ensure unit turnover processes meet agreed SLAs. Work closely with the estate management team to coordinate operations across the wider development. Finance Manage and monitor the scheme's operating budget, ensuring financial performance and value for money. Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement. Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required. Health & Safety Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager. Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly. Enforce H&S policies, ensuring all contractors follow safe systems of work. Conduct regular building inspections, addressing safety or security concerns with central support teams. Leasing & Marketing Collaborate with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring the "Berkeley Living" standard is upheld. Monitor and respond to all incoming enquiries in line with service levels. Ensure compliance with local licensing requirements, maintaining all necessary documentation. Proactively manage lease breaches, overseeing remediation and escalation where needed. Customer Service Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors. Foster open communication with residents across multiple channels, supporting a strong sense of community. Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback. Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information. Oversee resident events to strengthen engagement and retention. Actively seek ways to exceed expectations, driving positive feedback and reviews. Act as the escalation point for complaints, ensuring timely and effective resolution. Skills, Knowledge and Expertise Proven experience in operational management, ideally within build to rent/Living sector. Strong leadership skills with the ability to inspire and develop teams. Excellent financial acumen and budget management experience. A collaborative mindset with exceptional communication skills. A commitment to sustainability, safety, and delivering outstanding customer experiences. Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
To act as a Trust representative for voluntary services, to design volunteer programmes working with staff and to recruit, train and support volunteers. Voluntary Services at The Royal Wolverhampton and Walsall Healthcare NHS Trust's are a combined services, with this role operating across the group arrangement. Travel to all sites will be a requirement of this role. Main duties of the job The Postholder will support delivery Trust programmes around volunteering which aim to enhance service delivery and patient experiences The Postholder will sit within the Patient Experience team and volunteering section of the department The post holder will be accountable for their own actions and manage their own workload About us The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly. Job responsibilities To communicate often complex administrative information to staff from other departments,and external contacts To communicate complex, sensitive, contentious information with a range of stakeholders,where persuasion or negotiation is required To develop and implement plans/ work streams and to manage and organise activities To communicate with patients, but on non-clinical matters (i.e. signposting for advice andinformation). To work with the Head of Patient Voice, key stakeholders, and volunteers toco-design and co-develop volunteer programmes which complement services andenhance patient experiences, Suggesting and implementing improvements where identified To recruit, train, support and place Trust volunteers in accordance with Trust policies andprocedures. This will include placements with hospital and community settings. To assess, review and implement current processes and polices for volunteers to ensurethat they are attractive and accessible for volunteers. Readily propose changes to otherworking practices as required. To plan volunteer activities for volunteers and provide supervision. To assess volunteer needs andresolve problems when required. To liaise with key stakeholders including schools, colleges, voluntary sector and trainingorganisations to promote volunteer participation. To build relationships with Trust colleagues in wards and department being the first point ofcontact, ensuring any issues may be resolved quickly. To use software to record and audit volunteer activity To carry out regular audits on volunteering support provided and to report regularly withrecommendations on how to embed recruitment of volunteers into the day to day running ofthe Patient Experience team To promote the programme widely and across digital platforms, and to organise celebrationand reward events To provide presentations within the Trust and amongst stakeholders about the programmes To lead and supervise junior administration staff To take an active role in network of NHS Trusts involved in volunteering initiatives, sharinggood practice To lead on engagement and communication with Trust volunteers To pay particular attention to inclusion of volunteers and ensure accessibility of programmesto all To lead on the Trust specific young volunteers programme and how this may link in withtraining and career opportunities for young people To attend events around Trust volunteering, and facilitate key events in the calendar year such as Volunteers Week Person Specification Qualifications Degree or relevant experience in NHS or public sector Good standard of general education Experience/Skills Experience gained within NHS, other public sector or voluntary sector Experience of working with volunteers Experience of leading or supervising others Excellent administration skills including competent use of Microsoft Office packages Communications Skills Excellent oral and written skills, ability to engage with members of our local community, key stakeholders and staff at all levels Presentation skills and confidence with using digital communications including social media Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 04, 2026
Full time
To act as a Trust representative for voluntary services, to design volunteer programmes working with staff and to recruit, train and support volunteers. Voluntary Services at The Royal Wolverhampton and Walsall Healthcare NHS Trust's are a combined services, with this role operating across the group arrangement. Travel to all sites will be a requirement of this role. Main duties of the job The Postholder will support delivery Trust programmes around volunteering which aim to enhance service delivery and patient experiences The Postholder will sit within the Patient Experience team and volunteering section of the department The post holder will be accountable for their own actions and manage their own workload About us The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly. Job responsibilities To communicate often complex administrative information to staff from other departments,and external contacts To communicate complex, sensitive, contentious information with a range of stakeholders,where persuasion or negotiation is required To develop and implement plans/ work streams and to manage and organise activities To communicate with patients, but on non-clinical matters (i.e. signposting for advice andinformation). To work with the Head of Patient Voice, key stakeholders, and volunteers toco-design and co-develop volunteer programmes which complement services andenhance patient experiences, Suggesting and implementing improvements where identified To recruit, train, support and place Trust volunteers in accordance with Trust policies andprocedures. This will include placements with hospital and community settings. To assess, review and implement current processes and polices for volunteers to ensurethat they are attractive and accessible for volunteers. Readily propose changes to otherworking practices as required. To plan volunteer activities for volunteers and provide supervision. To assess volunteer needs andresolve problems when required. To liaise with key stakeholders including schools, colleges, voluntary sector and trainingorganisations to promote volunteer participation. To build relationships with Trust colleagues in wards and department being the first point ofcontact, ensuring any issues may be resolved quickly. To use software to record and audit volunteer activity To carry out regular audits on volunteering support provided and to report regularly withrecommendations on how to embed recruitment of volunteers into the day to day running ofthe Patient Experience team To promote the programme widely and across digital platforms, and to organise celebrationand reward events To provide presentations within the Trust and amongst stakeholders about the programmes To lead and supervise junior administration staff To take an active role in network of NHS Trusts involved in volunteering initiatives, sharinggood practice To lead on engagement and communication with Trust volunteers To pay particular attention to inclusion of volunteers and ensure accessibility of programmesto all To lead on the Trust specific young volunteers programme and how this may link in withtraining and career opportunities for young people To attend events around Trust volunteering, and facilitate key events in the calendar year such as Volunteers Week Person Specification Qualifications Degree or relevant experience in NHS or public sector Good standard of general education Experience/Skills Experience gained within NHS, other public sector or voluntary sector Experience of working with volunteers Experience of leading or supervising others Excellent administration skills including competent use of Microsoft Office packages Communications Skills Excellent oral and written skills, ability to engage with members of our local community, key stakeholders and staff at all levels Presentation skills and confidence with using digital communications including social media Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Customer Service Advisor - Part Time We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Could that be you? If helping people gets you out of bed in the morning and solving customer queries puts a smile on your face, we d love to hear from you! This role is full time, based onsite at Willerby, Hull. We are offering 18 hour - Part Time contracts covering shifts across Monday to Saturday Here s why you ll love this role - Use your natural people skills to stay customer-focused and delight customers. - Take ownership of every Customer interaction, ensuring all queries are resolved efficiently. - Handle escalated enquiries and complaints, working to maximise customer retention. - Support initiatives to improve customer satisfaction results and recommendations. - Meet key performance targets by delivering exceptional service within required timelines. Here s why you ll be great in this role - Proven background in a customer service or customer experience role. - Professional telephone manner with excellent people skills. - Familiarity with Microsoft 360 and general IT proficiency. - Strong attention to detail and effective time management. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Apr 04, 2026
Full time
Customer Service Advisor - Part Time We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Could that be you? If helping people gets you out of bed in the morning and solving customer queries puts a smile on your face, we d love to hear from you! This role is full time, based onsite at Willerby, Hull. We are offering 18 hour - Part Time contracts covering shifts across Monday to Saturday Here s why you ll love this role - Use your natural people skills to stay customer-focused and delight customers. - Take ownership of every Customer interaction, ensuring all queries are resolved efficiently. - Handle escalated enquiries and complaints, working to maximise customer retention. - Support initiatives to improve customer satisfaction results and recommendations. - Meet key performance targets by delivering exceptional service within required timelines. Here s why you ll be great in this role - Proven background in a customer service or customer experience role. - Professional telephone manner with excellent people skills. - Familiarity with Microsoft 360 and general IT proficiency. - Strong attention to detail and effective time management. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Closing date: 09-04-2026 Customer Team Member Location: Pickaquoy Road , Kirkwall, KW15 1RR Pay: £13.04 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Role will include working in our in-store bakery Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 04, 2026
Full time
Closing date: 09-04-2026 Customer Team Member Location: Pickaquoy Road , Kirkwall, KW15 1RR Pay: £13.04 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Role will include working in our in-store bakery Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
PAY RATE: £13.25 per hour HOURS: 36hrs per week, variable shifts days + weekends THE ROLE: We are looking for a dedicated Security Officer to ensure the safety and security of customers, employees and assets in a retail environment. RESPONSIBILITIES: Creating a positive and welcoming atmosphere. Maintaining a visible security presence, preventing theft and responding to incidents effectively and professionally. Dealing with contractors; staff and customer security checks. Patrols, Back Of House Patrols. Providing assistance to customers or employees during emergencies or incidents Lifts, escalator checks and shop unit checks, along with any ad-hoc duties as directed by the Security Manager or the Client. You will carry out duties in accordance with the assignment instructions. To be aware of the obligations under the Health and Safety regulations concerning their own safety, that of their colleagues, tenants and deter unauthorised personnel from gaining access to the site. SKILLS: You must be capable of dealing with a variety of situations and be very customer service focused. You must be able to communicate clearly and effectively, attaining a good standard of verbal and written English. You must have good organisational and record-keeping skills, be always well-presented. You must be physically fit as this is a demanding role. Previous experience in a security/retail environment. LICENCE REQUIREMENTS: You must have a current SIA Door Supervisor licence. You must have a CCTV Licence INTERVIEW REQUIREMENTS: Eligibility documents helpful to bring with you to interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter. JOB REQUIREMENTS: You must be able to provide a check-able 5-year employment history for vetting purposes (this can include full-time education or periods in receipt of benefits). BENEFITS: We are employee-owned, making you a beneficiary of our future success 28 days paid holiday (accrued & pro-rata) Enrolment in NEST pension scheme. Training and development opportunities Wagestreamapp enables you to draw down up to 40% of your pay before your regular pay day; a great aid to budgeting. Excellent service and outstanding acts can be recognised through our OTS (On The Spot) scheme; a voucher and potential submission to the Amulets awards scheme. Full company uniform OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION: We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We've committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Apr 04, 2026
Full time
PAY RATE: £13.25 per hour HOURS: 36hrs per week, variable shifts days + weekends THE ROLE: We are looking for a dedicated Security Officer to ensure the safety and security of customers, employees and assets in a retail environment. RESPONSIBILITIES: Creating a positive and welcoming atmosphere. Maintaining a visible security presence, preventing theft and responding to incidents effectively and professionally. Dealing with contractors; staff and customer security checks. Patrols, Back Of House Patrols. Providing assistance to customers or employees during emergencies or incidents Lifts, escalator checks and shop unit checks, along with any ad-hoc duties as directed by the Security Manager or the Client. You will carry out duties in accordance with the assignment instructions. To be aware of the obligations under the Health and Safety regulations concerning their own safety, that of their colleagues, tenants and deter unauthorised personnel from gaining access to the site. SKILLS: You must be capable of dealing with a variety of situations and be very customer service focused. You must be able to communicate clearly and effectively, attaining a good standard of verbal and written English. You must have good organisational and record-keeping skills, be always well-presented. You must be physically fit as this is a demanding role. Previous experience in a security/retail environment. LICENCE REQUIREMENTS: You must have a current SIA Door Supervisor licence. You must have a CCTV Licence INTERVIEW REQUIREMENTS: Eligibility documents helpful to bring with you to interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter. JOB REQUIREMENTS: You must be able to provide a check-able 5-year employment history for vetting purposes (this can include full-time education or periods in receipt of benefits). BENEFITS: We are employee-owned, making you a beneficiary of our future success 28 days paid holiday (accrued & pro-rata) Enrolment in NEST pension scheme. Training and development opportunities Wagestreamapp enables you to draw down up to 40% of your pay before your regular pay day; a great aid to budgeting. Excellent service and outstanding acts can be recognised through our OTS (On The Spot) scheme; a voucher and potential submission to the Amulets awards scheme. Full company uniform OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION: We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We've committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Lead Generation Specialist We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online our customers are at the heart of everything we do. That s why we re on a mission to provide lightning-fast, reliable broadband to the places other providers leave behind. Our mission relies on a team full of inspiring people. As a Lead Generation Specialist, you ll play a vital role in engaging with rural communities and acting as the first point of contact for potential customers. You ll be out in the field, building relationships, raising awareness of our services, and generating high-quality leads for our Telesales team. You ll be instrumental in representing and promoting the Quickline brand in our new-build areas. As a Lead Generation Specialist, you ll be the face of Quickline within the communities we serve helping residents understand the benefits of our network and supporting them on their journey to getting connected. Could that be you? If meeting new people every day excites you, and building relationships in local communities puts a smile on your face, we d love to find out more about you. This role is field-based, covering rural communities across our network build areas. Here s why you ll love this role You will be engaging directly with residents in rural communities, generating interest and qualified leads for our Telesales team as a Lead Generation Specialist. Acting as a visible Quickline ambassador, building trust and awareness within the communities we serve. Attending local events, door-to-door engagement, and community initiatives to promote our services. Capturing and recording customer details and interactions accurately within our CRM systems. Working closely with Telesales and wider teams to ensure a seamless customer journey from first contact through to sign-up. Whilst we offer full training for new members, any exposure to field sales, community engagement, or telecommunications could be helpful. At Quickline, we pride ourselves on our low attrition rates reflecting our supportive culture and commitment to employee satisfaction. Here s why you ll be great in this role You have experience in a customer-facing role such as field sales, promotions, events, or community engagement. You are confident approaching and speaking to new people, with strong relationship-building skills. You are self-motivated, resilient, and comfortable working independently in a field-based role. You can quickly learn about technical products and explain key benefits in a simple, engaging way. You can accurately capture customer information and maintain CRM records in line with GDPR requirements. A full UK driving licence is essential. The benefits Pension 5% employer / 5% employee contribution via salary exchange. Health Cashback Scheme claim back prescription, GP and optician costs; therapy allowance; private outpatient consultations; EAP; 24/7 remote GP service; member discounts. 25 days annual leave + bank holidays, plus your birthday, house move day, and wedding day off. Option to buy and sell up to a working week of annual leave. High Street Shopping Discount Scheme (holidays, food and drink, insurance, tech, retail, cinema and more). Free on-site parking. Social events Summer and End of Year parties. Core Values Awards regular opportunities to win. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Apr 04, 2026
Full time
Lead Generation Specialist We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online our customers are at the heart of everything we do. That s why we re on a mission to provide lightning-fast, reliable broadband to the places other providers leave behind. Our mission relies on a team full of inspiring people. As a Lead Generation Specialist, you ll play a vital role in engaging with rural communities and acting as the first point of contact for potential customers. You ll be out in the field, building relationships, raising awareness of our services, and generating high-quality leads for our Telesales team. You ll be instrumental in representing and promoting the Quickline brand in our new-build areas. As a Lead Generation Specialist, you ll be the face of Quickline within the communities we serve helping residents understand the benefits of our network and supporting them on their journey to getting connected. Could that be you? If meeting new people every day excites you, and building relationships in local communities puts a smile on your face, we d love to find out more about you. This role is field-based, covering rural communities across our network build areas. Here s why you ll love this role You will be engaging directly with residents in rural communities, generating interest and qualified leads for our Telesales team as a Lead Generation Specialist. Acting as a visible Quickline ambassador, building trust and awareness within the communities we serve. Attending local events, door-to-door engagement, and community initiatives to promote our services. Capturing and recording customer details and interactions accurately within our CRM systems. Working closely with Telesales and wider teams to ensure a seamless customer journey from first contact through to sign-up. Whilst we offer full training for new members, any exposure to field sales, community engagement, or telecommunications could be helpful. At Quickline, we pride ourselves on our low attrition rates reflecting our supportive culture and commitment to employee satisfaction. Here s why you ll be great in this role You have experience in a customer-facing role such as field sales, promotions, events, or community engagement. You are confident approaching and speaking to new people, with strong relationship-building skills. You are self-motivated, resilient, and comfortable working independently in a field-based role. You can quickly learn about technical products and explain key benefits in a simple, engaging way. You can accurately capture customer information and maintain CRM records in line with GDPR requirements. A full UK driving licence is essential. The benefits Pension 5% employer / 5% employee contribution via salary exchange. Health Cashback Scheme claim back prescription, GP and optician costs; therapy allowance; private outpatient consultations; EAP; 24/7 remote GP service; member discounts. 25 days annual leave + bank holidays, plus your birthday, house move day, and wedding day off. Option to buy and sell up to a working week of annual leave. High Street Shopping Discount Scheme (holidays, food and drink, insurance, tech, retail, cinema and more). Free on-site parking. Social events Summer and End of Year parties. Core Values Awards regular opportunities to win. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Closing date: 09-04-2026 Customer Team Member Location: Jennyfield Drive , Harrogate, HG3 2XQ Pay: £13.04 per hour Contract: 10 hours per week + regular overtime, permanent contract, part time Working pattern: Closing shifts from 2pm through to 11pm and close, with flexible availability across the week to include at least 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Duties include working on our Post Office Counters Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 04, 2026
Full time
Closing date: 09-04-2026 Customer Team Member Location: Jennyfield Drive , Harrogate, HG3 2XQ Pay: £13.04 per hour Contract: 10 hours per week + regular overtime, permanent contract, part time Working pattern: Closing shifts from 2pm through to 11pm and close, with flexible availability across the week to include at least 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Duties include working on our Post Office Counters Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
