VS/7824A Assistant General Manager Build to Rent Salary: Up to £35,000 plus 10% discretionary bonus Hours: Monday Friday, 9:00am-5:30pm (with two Saturdays a month, day off provided during the week) Location: Salford Quays Permanent My client is a rapidly growing operator in the Build-to-Rent (BTR) sector. Their standout Build-to-Rent development offers 151 beautifully designed individual units. Key Responsibilities and Activities Leasing and customer journey : Pro-actively lead the letting functions of the building, liaising with interested parties, coordinating & conducting viewings. Managing all paperwork and bookings, updating systems, portals and registration/vetting of applicants. Matching clients to the right properties and providing them with property information. Promoting properties to applicants using various marketing techniques, keeping websites, portal and imagery up to date. Undertaking property viewings and managing the resident experience. Managing the marketing suite and show homes to a high standard to ensure they represent the product and the clients values, brand and vision. Ensure all aspects of the sales administration process are handled quickly, efficiently, and accurately. Undertake a variety of sales administration tasks including reporting. Work to a pre-determined pipeline conversion rate and update the sales tracker and strategy accordingly. Removing properties from the market when they are let. Report defects and snagging to the site contractor and manage through to completion with the occupant. Ensure the residents portal is up to date and respond to any enquiries made. Assist residents with any queries they may have. Dealing with resident enquiries in a timely manner. Analysing reports and lettings to determine and communicate price increases. Be fully aware of the company financial targets and interpret relevant reports. Implementation and following of financial controls in line with financial operating procedure. Community care, Engagement and Satisfaction Lead front of house and telephone support; managing and dealing with day-to-day queries. Develop and maintain relationships with the residents. Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers expectations and service levels, and in line with company procedures. Arrange and develop the resident experience through, programming, initiatives, events and administration. Actively engage with tenants through various online platforms, responding to news feeds posts, direct messages and posting regular on the news feed and other social media platforms. Maintain visual promotions of up-and-coming programming/events and community lead initiatives. Ensuring customer expectations and satisfaction is achieved in line with agreed service level agreements Actively seek and act on tenant feedback to improve services. Ensure visitors and contractors are signed in and out of the site in accordance with procedures. Deliver best-in-class service to ensure tenant satisfaction and retention, ensuring a high standard of customer service at all times. Maintain systems with up-to-date customer feedback and personal preferences. Social Media Assist in managing the sites social media channels (e.g., TikTok, Facebook, YouTube, Twitter, Instagram, Pinterest, LinkedIn, Google+) Produce relevant content across appropriate social media channels, ensuring the co-ordination of messaging and brand message across all channels. Understand the impact of social and digital media on brand reputation. Responding to any mentions over all relevant social media platforms and engage with the social media users. Regular monitoring of competitor social media sites . Administration Have a full understanding of all the products and services offered by the site as well as those offered by competitors. Be able to relate all product offerings to prospective tenants with associated costs. Provide general administrative support to the management team including writing letters/emails, raising POs/invoices, filing, receiving payment and issuing receipts. Gathering client data to fulfil booking requirements and communicate to relevant teams. Dealing with resident enquiries in a timely manner. Log resident maintenance requests with the relevant contractor and full up to completion. Financial Management Support Analysing reports and bookings to determine and communicate price increases. Be fully aware of the company financial targets and interpret relevant reports. Implementation and following of financial controls in line with financial operating procedures. Use of the computerised internal booking and finance package to manage financial information. Ensure billing is completed in line with company procedures Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions. Health & Safety Follow policies and procedures dictated by current H&S legislation To be fully conversant with the company s fire and emergency procedures including personal emergency evacuation plan for disabled residents (where appropriate). As this role requires some lone working and can operate outside of normal office opening hours, effective and the ability to manage situations level-headedly as and when they arise is an essential part of this role, escalating emergency issues to the GM where appropriate. You will be the first point of contact for all complaints and compliments. Qualifications & Experience: Ideally you will be working as an Assistant GM in the BTR industry or have transferrable experience from the PBSA or hospitality sector My client will consider candidates with BTR experince looking to take a step up. Knowledge of English statutory letting requirements preferred but not essential. Personal Requirements: Positive, professional, and customer-focused with strong relationship-building skills. Proactive, resilient, and adaptable with excellent problem-solving abilities. Strong sense of ownership and communication skills Ability to remain calm under pressure and manage time effectively. In the first instance please apply by forwarding your CV Please contact Vicky at our Manchester office Ritz recruitment Employment Agency
May 18, 2025
Full time
VS/7824A Assistant General Manager Build to Rent Salary: Up to £35,000 plus 10% discretionary bonus Hours: Monday Friday, 9:00am-5:30pm (with two Saturdays a month, day off provided during the week) Location: Salford Quays Permanent My client is a rapidly growing operator in the Build-to-Rent (BTR) sector. Their standout Build-to-Rent development offers 151 beautifully designed individual units. Key Responsibilities and Activities Leasing and customer journey : Pro-actively lead the letting functions of the building, liaising with interested parties, coordinating & conducting viewings. Managing all paperwork and bookings, updating systems, portals and registration/vetting of applicants. Matching clients to the right properties and providing them with property information. Promoting properties to applicants using various marketing techniques, keeping websites, portal and imagery up to date. Undertaking property viewings and managing the resident experience. Managing the marketing suite and show homes to a high standard to ensure they represent the product and the clients values, brand and vision. Ensure all aspects of the sales administration process are handled quickly, efficiently, and accurately. Undertake a variety of sales administration tasks including reporting. Work to a pre-determined pipeline conversion rate and update the sales tracker and strategy accordingly. Removing properties from the market when they are let. Report defects and snagging to the site contractor and manage through to completion with the occupant. Ensure the residents portal is up to date and respond to any enquiries made. Assist residents with any queries they may have. Dealing with resident enquiries in a timely manner. Analysing reports and lettings to determine and communicate price increases. Be fully aware of the company financial targets and interpret relevant reports. Implementation and following of financial controls in line with financial operating procedure. Community care, Engagement and Satisfaction Lead front of house and telephone support; managing and dealing with day-to-day queries. Develop and maintain relationships with the residents. Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers expectations and service levels, and in line with company procedures. Arrange and develop the resident experience through, programming, initiatives, events and administration. Actively engage with tenants through various online platforms, responding to news feeds posts, direct messages and posting regular on the news feed and other social media platforms. Maintain visual promotions of up-and-coming programming/events and community lead initiatives. Ensuring customer expectations and satisfaction is achieved in line with agreed service level agreements Actively seek and act on tenant feedback to improve services. Ensure visitors and contractors are signed in and out of the site in accordance with procedures. Deliver best-in-class service to ensure tenant satisfaction and retention, ensuring a high standard of customer service at all times. Maintain systems with up-to-date customer feedback and personal preferences. Social Media Assist in managing the sites social media channels (e.g., TikTok, Facebook, YouTube, Twitter, Instagram, Pinterest, LinkedIn, Google+) Produce relevant content across appropriate social media channels, ensuring the co-ordination of messaging and brand message across all channels. Understand the impact of social and digital media on brand reputation. Responding to any mentions over all relevant social media platforms and engage with the social media users. Regular monitoring of competitor social media sites . Administration Have a full understanding of all the products and services offered by the site as well as those offered by competitors. Be able to relate all product offerings to prospective tenants with associated costs. Provide general administrative support to the management team including writing letters/emails, raising POs/invoices, filing, receiving payment and issuing receipts. Gathering client data to fulfil booking requirements and communicate to relevant teams. Dealing with resident enquiries in a timely manner. Log resident maintenance requests with the relevant contractor and full up to completion. Financial Management Support Analysing reports and bookings to determine and communicate price increases. Be fully aware of the company financial targets and interpret relevant reports. Implementation and following of financial controls in line with financial operating procedures. Use of the computerised internal booking and finance package to manage financial information. Ensure billing is completed in line with company procedures Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions. Health & Safety Follow policies and procedures dictated by current H&S legislation To be fully conversant with the company s fire and emergency procedures including personal emergency evacuation plan for disabled residents (where appropriate). As this role requires some lone working and can operate outside of normal office opening hours, effective and the ability to manage situations level-headedly as and when they arise is an essential part of this role, escalating emergency issues to the GM where appropriate. You will be the first point of contact for all complaints and compliments. Qualifications & Experience: Ideally you will be working as an Assistant GM in the BTR industry or have transferrable experience from the PBSA or hospitality sector My client will consider candidates with BTR experince looking to take a step up. Knowledge of English statutory letting requirements preferred but not essential. Personal Requirements: Positive, professional, and customer-focused with strong relationship-building skills. Proactive, resilient, and adaptable with excellent problem-solving abilities. Strong sense of ownership and communication skills Ability to remain calm under pressure and manage time effectively. In the first instance please apply by forwarding your CV Please contact Vicky at our Manchester office Ritz recruitment Employment Agency
Notley High School & Braintree Sixth Form Role Profile Contract: Full time, Permanent Working Hours: 06:00 - 14:00, Monday to Thursday, Friday 06:00 - 13:30 10:00 - 18:00, Monday to Thursday, Friday 10:00 - 17:30 14:30 - 22:30, Monday to Thursday, Friday 15:00 - 22:30 Start Date: As soon as possible Role Summary We are seeking a proactive and reliable Site Manager to ensure a safe, clean, and secure school environment. Responsibilities include overseeing the upkeep of buildings and grounds, managing minor repairs and maintenance, supervising site assistants, ensuring school security, compliance with health and safety regulations, and managing lettings. The ideal candidate will possess strong organisational skills, experience in site management or facilities maintenance, and a commitment to fostering a welcoming environment for students and staff. Application Process Bridge Academy Trust may close this advert early if a high volume of suitable applications is received. To apply, please complete the application form, highlighting how your skills and experience meet the criteria outlined in the Job Description and Person Specification, and send it directly to Notley High School via the email provided below. Application guidance notes are available to assist you. For informal enquiries, contact Mrs C Bird, Headteacher's PA, via email at the school office. Contact Details: Mrs Ceri Bird Notley High School & Braintree Sixth Form, Notley Road, Braintree, Essex CM7 1WY Safeguarding The Trust is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers must share this commitment. Appointments are subject to DBS clearance and satisfactory references, with an enhanced DBS check for successful applicants. Equal Opportunities Bridge Academy Trust welcomes applications from individuals of all backgrounds, faiths, and ethnic groups. About Notley High School & Braintree Sixth Form Our Mission: At Notley High School & Braintree Sixth Form, we are an inclusive 11-19 mixed comprehensive school dedicated to student-centered education. Our motto is "Enjoy, Enrich, Achieve & Aspire" , aiming to be "An outstanding school in the heart of the community." We seek colleagues who prioritize student well-being and development, and who are committed to their own professional growth. Part of the Bridge Academy Trust, we focus on high-quality learning, community engagement, and sustainable school improvement, emphasizing staff development to support our ethos of enjoyment, enrichment, achievement, and aspiration. Contact us at: Notley High School & Braintree Sixth Form Notley Road Braintree, Essex CM7 1WY Phone: Website:
May 17, 2025
Full time
Notley High School & Braintree Sixth Form Role Profile Contract: Full time, Permanent Working Hours: 06:00 - 14:00, Monday to Thursday, Friday 06:00 - 13:30 10:00 - 18:00, Monday to Thursday, Friday 10:00 - 17:30 14:30 - 22:30, Monday to Thursday, Friday 15:00 - 22:30 Start Date: As soon as possible Role Summary We are seeking a proactive and reliable Site Manager to ensure a safe, clean, and secure school environment. Responsibilities include overseeing the upkeep of buildings and grounds, managing minor repairs and maintenance, supervising site assistants, ensuring school security, compliance with health and safety regulations, and managing lettings. The ideal candidate will possess strong organisational skills, experience in site management or facilities maintenance, and a commitment to fostering a welcoming environment for students and staff. Application Process Bridge Academy Trust may close this advert early if a high volume of suitable applications is received. To apply, please complete the application form, highlighting how your skills and experience meet the criteria outlined in the Job Description and Person Specification, and send it directly to Notley High School via the email provided below. Application guidance notes are available to assist you. For informal enquiries, contact Mrs C Bird, Headteacher's PA, via email at the school office. Contact Details: Mrs Ceri Bird Notley High School & Braintree Sixth Form, Notley Road, Braintree, Essex CM7 1WY Safeguarding The Trust is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers must share this commitment. Appointments are subject to DBS clearance and satisfactory references, with an enhanced DBS check for successful applicants. Equal Opportunities Bridge Academy Trust welcomes applications from individuals of all backgrounds, faiths, and ethnic groups. About Notley High School & Braintree Sixth Form Our Mission: At Notley High School & Braintree Sixth Form, we are an inclusive 11-19 mixed comprehensive school dedicated to student-centered education. Our motto is "Enjoy, Enrich, Achieve & Aspire" , aiming to be "An outstanding school in the heart of the community." We seek colleagues who prioritize student well-being and development, and who are committed to their own professional growth. Part of the Bridge Academy Trust, we focus on high-quality learning, community engagement, and sustainable school improvement, emphasizing staff development to support our ethos of enjoyment, enrichment, achievement, and aspiration. Contact us at: Notley High School & Braintree Sixth Form Notley Road Braintree, Essex CM7 1WY Phone: Website:
Lettings Manager Uncapped Commission - Car Allowance We're looking for a highly motivated Lettings Manager to complement our fantastic residential lettings team in Bromley . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress. Able to generate new business in a target driven environment. Proven experience managing, leading and mentoring a team. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving licence. Andrew Reeves is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACW05456
May 16, 2025
Full time
Lettings Manager Uncapped Commission - Car Allowance We're looking for a highly motivated Lettings Manager to complement our fantastic residential lettings team in Bromley . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress. Able to generate new business in a target driven environment. Proven experience managing, leading and mentoring a team. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving licence. Andrew Reeves is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACW05456
Seeking an Assistant Estates Surveyor to join a private estate based in Dorset. Hays Property and Surveying are seeking an Assistant Estates Surveyor to join a large privately owned estate based in Dorset. The organisation is a large privately owned Estate located in the Dorset and New Forest area. With a rich history, the Estate holds a large and diverse number of property interests, including commercial lettings, such as hotels and offices, residential lettings, holiday accommodation, solar farms, land, licences and grazing agreements. Alongside these interests is an in-house team of property and estate management professionals who support with the efficient and effective management of the portfolio, ensuring it performs to its maximum potential and return. As part of the ongoing growth of the team and the Estate, they are now looking to appoint an APC or Newly Qualified level Estates Surveyor. The role will be based in the Bournemouth Estate office, with an opportunity to work from home 1-2 days a week. Your new role As the Assistant Estates Surveyor, you will be responsible for managing a portfolio of commercial properties located across Bournemouth and the surrounding areas. The portfolio is diverse, consisting of offices, industrial parks and leisure properties such as hotels and restaurants. You will work closely with the Estates Manager to provide a professional estate management service for the wider business, ensuring the properties are achieving their maximum return. Within your role, you will have the opportunity to develop your career and professional skills. If applicable, the company can provide full APC in order to achieve your MRICS status. Key Responsibilities - Day-to-day management of a commercial property portfolio. Ensure properties are performing to full potential and/or review opportunities to increase income. Negotiating and reviewing lease renewals and rent reviews. Securing new lettings and leases and negotiating Heads of Terms. Management of freehold covenants. Reviewing and agreeing licence requests and authorising contractor payments. Assisting with new property acquisitions and disposals. Working with and instructing property agents and solicitors. Build strong working relationships with new and existing tenants. What you'll need to succeed Hold a relevant degree in property / real estate. Currently, undertaking APC or newly MRICS qualified. Proven experience of undertaking a range of general practice surveying work, including Landlord and Tenant. Experience of working within commercial property, desirably within a client side environment. Excellent communication skills, both written and verbal, and high levels of self-drive. Strong geographical knowledge of the Bournemouth / Dorset region. What you need to do now For more information regarding this, or any other opportunity, please contact our Southampton-based Property and Surveying specialist Jamie Poll on . #
May 15, 2025
Full time
Seeking an Assistant Estates Surveyor to join a private estate based in Dorset. Hays Property and Surveying are seeking an Assistant Estates Surveyor to join a large privately owned estate based in Dorset. The organisation is a large privately owned Estate located in the Dorset and New Forest area. With a rich history, the Estate holds a large and diverse number of property interests, including commercial lettings, such as hotels and offices, residential lettings, holiday accommodation, solar farms, land, licences and grazing agreements. Alongside these interests is an in-house team of property and estate management professionals who support with the efficient and effective management of the portfolio, ensuring it performs to its maximum potential and return. As part of the ongoing growth of the team and the Estate, they are now looking to appoint an APC or Newly Qualified level Estates Surveyor. The role will be based in the Bournemouth Estate office, with an opportunity to work from home 1-2 days a week. Your new role As the Assistant Estates Surveyor, you will be responsible for managing a portfolio of commercial properties located across Bournemouth and the surrounding areas. The portfolio is diverse, consisting of offices, industrial parks and leisure properties such as hotels and restaurants. You will work closely with the Estates Manager to provide a professional estate management service for the wider business, ensuring the properties are achieving their maximum return. Within your role, you will have the opportunity to develop your career and professional skills. If applicable, the company can provide full APC in order to achieve your MRICS status. Key Responsibilities - Day-to-day management of a commercial property portfolio. Ensure properties are performing to full potential and/or review opportunities to increase income. Negotiating and reviewing lease renewals and rent reviews. Securing new lettings and leases and negotiating Heads of Terms. Management of freehold covenants. Reviewing and agreeing licence requests and authorising contractor payments. Assisting with new property acquisitions and disposals. Working with and instructing property agents and solicitors. Build strong working relationships with new and existing tenants. What you'll need to succeed Hold a relevant degree in property / real estate. Currently, undertaking APC or newly MRICS qualified. Proven experience of undertaking a range of general practice surveying work, including Landlord and Tenant. Experience of working within commercial property, desirably within a client side environment. Excellent communication skills, both written and verbal, and high levels of self-drive. Strong geographical knowledge of the Bournemouth / Dorset region. What you need to do now For more information regarding this, or any other opportunity, please contact our Southampton-based Property and Surveying specialist Jamie Poll on . #
Estate Agent Assistant Sales Manager / Lister This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through sales and listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Assistant Sales Manager / Lister Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Assistant Sales Manager / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Assistant Sales Manager / Lister Previous Estate Agency experience is essential. Estate Agent Assistant Sales Manager / Lister Remuneration: Basic salary to £25,000 plus £3,000 car allowance or company car with initial salary guarantee of £40,000 with on target earnings of £45,000. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 15, 2025
Full time
Estate Agent Assistant Sales Manager / Lister This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through sales and listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Assistant Sales Manager / Lister Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Assistant Sales Manager / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Assistant Sales Manager / Lister Previous Estate Agency experience is essential. Estate Agent Assistant Sales Manager / Lister Remuneration: Basic salary to £25,000 plus £3,000 car allowance or company car with initial salary guarantee of £40,000 with on target earnings of £45,000. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Assistant Branch Manager At Connells, we're looking for a highly motivated Assistant Branch Manager - Estate Agent to help lead our fantastic residential sales team in Tunbridge Wells. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career. OTE - £40,000 - Uncapped Commission - Career Progression A quick look at the role In this role you will be helping the Branch Manager in running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Assistant Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Assistant Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or a Sales Negotiator, Lister or Valuer looking to progress. Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. EACS06532
May 14, 2025
Full time
Assistant Branch Manager At Connells, we're looking for a highly motivated Assistant Branch Manager - Estate Agent to help lead our fantastic residential sales team in Tunbridge Wells. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career. OTE - £40,000 - Uncapped Commission - Career Progression A quick look at the role In this role you will be helping the Branch Manager in running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Assistant Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Assistant Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or a Sales Negotiator, Lister or Valuer looking to progress. Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. EACS06532
We are looking for a Residence Manager to join our team, overseeing operational activities within our scheme comprising 238 en-suite and studio bedrooms in the heart of Edinburgh. As Residence Manager , you will be responsible for delivering an exceptional experience for our customers and ensuring the provision of cost-effective facilities and maintenance services. Downing is an award-winning developer, owner, and operator of bespoke, luxury student accommodation, residential, and commercial properties across the UK. With over 35 years of experience, we currently operate 14 student accommodation schemes in 10 major cities, with additional projects under construction. Role outline: Manage and motivate the team to operate New Park student accommodation, providing high-quality service to customers. Instruct the site team regarding Health & Safety, data protection, and current legislation. Handle partnership agreements with external institutes, meeting all relevant SLAs and KPIs. Support hospitality and customer service functions, including presentation of communal areas, handling complaints, and pastoral issues. Manage the student letting cycle to ensure 100% occupancy, including marketing, viewings, check-ins and outs, inspections, tenancy agreements, rent & arrears management, and student welfare. Assist in planning room availability and viewings. Achieve lettings targets to maintain 100% occupancy year on year. Maximise income through extensions, summer lets, vending, etc. Prepare reports on lettings, rent, and customer issues. Provide customer-focused facilities and maintenance services, managing utilities, waste, security, and cleaning contracts within the full budget. Oversee statutory inspections and testing, ensuring compliance and proper documentation. Manage site/building operations, scheduling trades, and supporting relationships with local authorities and partners such as universities. Organise, tender, and manage minor works, maintenance programs, and procurement. Ensure compliance with health & safety legislation and conduct risk assessments. Manage defects and resolve complex issues. Contribute to procurement programs for maintenance and services contracts. Key Requirements: Proven experience in student/university halls accommodation or hotel sector. Ideal for someone at Assistant Manager level or seeking the next career step. Facilities Management experience is advantageous. Ability to manage staff with diverse expertise. Highly customer service-oriented, self-motivated, organized, and able to work under pressure. Hours of Work: Monday to Friday, 8am-5pm or 9am-6pm on a rota basis. Every 3rd Saturday, 8am-5pm, with hours given back in lieu. Additional hours during summer turnaround periods may be required. The benefits 25 days holiday + bank holidays Life assurance cover Mental health support Company pension contribution Work for us Our people are our success. Join Downing during our most significant expansion in three decades. We value mutual respect and a desire to advance the business. Explore our latest vacancies and find opportunities where your contribution is valued.
May 12, 2025
Full time
We are looking for a Residence Manager to join our team, overseeing operational activities within our scheme comprising 238 en-suite and studio bedrooms in the heart of Edinburgh. As Residence Manager , you will be responsible for delivering an exceptional experience for our customers and ensuring the provision of cost-effective facilities and maintenance services. Downing is an award-winning developer, owner, and operator of bespoke, luxury student accommodation, residential, and commercial properties across the UK. With over 35 years of experience, we currently operate 14 student accommodation schemes in 10 major cities, with additional projects under construction. Role outline: Manage and motivate the team to operate New Park student accommodation, providing high-quality service to customers. Instruct the site team regarding Health & Safety, data protection, and current legislation. Handle partnership agreements with external institutes, meeting all relevant SLAs and KPIs. Support hospitality and customer service functions, including presentation of communal areas, handling complaints, and pastoral issues. Manage the student letting cycle to ensure 100% occupancy, including marketing, viewings, check-ins and outs, inspections, tenancy agreements, rent & arrears management, and student welfare. Assist in planning room availability and viewings. Achieve lettings targets to maintain 100% occupancy year on year. Maximise income through extensions, summer lets, vending, etc. Prepare reports on lettings, rent, and customer issues. Provide customer-focused facilities and maintenance services, managing utilities, waste, security, and cleaning contracts within the full budget. Oversee statutory inspections and testing, ensuring compliance and proper documentation. Manage site/building operations, scheduling trades, and supporting relationships with local authorities and partners such as universities. Organise, tender, and manage minor works, maintenance programs, and procurement. Ensure compliance with health & safety legislation and conduct risk assessments. Manage defects and resolve complex issues. Contribute to procurement programs for maintenance and services contracts. Key Requirements: Proven experience in student/university halls accommodation or hotel sector. Ideal for someone at Assistant Manager level or seeking the next career step. Facilities Management experience is advantageous. Ability to manage staff with diverse expertise. Highly customer service-oriented, self-motivated, organized, and able to work under pressure. Hours of Work: Monday to Friday, 8am-5pm or 9am-6pm on a rota basis. Every 3rd Saturday, 8am-5pm, with hours given back in lieu. Additional hours during summer turnaround periods may be required. The benefits 25 days holiday + bank holidays Life assurance cover Mental health support Company pension contribution Work for us Our people are our success. Join Downing during our most significant expansion in three decades. We value mutual respect and a desire to advance the business. Explore our latest vacancies and find opportunities where your contribution is valued.
Job Description Organisation: London Borough of Waltham Forest Directorate: Place Grade: PO6 Salary: £52,584 - £55,620 Contract Type: Full time, permanent Working hours per week: 36 Application Deadline: 01/06/2025 Proposed Interview Date(s): TBC Reference: 1739 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. About the role: We are seeking a dynamic and experienced Voids Manager to lead and manage the end-to-end lettings process for our housing stock. This role is crucial in maximising the number of occupied properties and minimising rent loss from void properties. The Voids Manager will lead a dedicated voids team and work closely with other services such as Tenancy Management, Assets, and Housing Options Departments, implementing improvement initiatives to reduce void turnaround times and void loss income. Click here to download the Role Profile Key Responsibilities: Operational Leadership: Provide strong leadership to build an effective Voids Management service, ensuring systems and processes monitor team performance and meet key objectives. Performance Monitoring: Manage and report on void rent loss, ensuring targets are met and costs are allocated correctly. Budget Management: Forecast and manage the void revenue budget, working with the Asset Team to account for costs and market variations. Contractor Management: Lead weekly meetings with contractors, ensuring KPIs are met, and processes adhered to. Health and Safety Compliance: Ensure properties are compliant with all health and safety requirements before re-letting. Continuous Improvement: Lead on the continuous improvement of the voids process, reducing turnaround times and void rent loss. Skills, Experience and Qualifications: Excellent attention to detail and analytical skills, that supports the accurate analysis and interpretation of complex data.Proven track record in the collation of, validation, analysis and reporting of service data to inform service planning and drive improvement.Excellent IT skills with a detailed understanding of MS Office especially MS Excel.Experience in social housing or a related field directly involved with the management of void properties.Good understanding of the relevant legislation, statutory and regulatory requirements.Experience of working in a cross-departmental customer service environment, ideally within local government or housing sectors.Experience of improving performance and/or processes.Experience of project management (desirable).Experience of budget planning and management.Strong people leadership skills.The ability to influence, persuade and negotiate to achieve positive outcomes.Good verbal and written communication and interpersonal skills to build rapport with residents, contractors and internal stakeholders.Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy, and applying expert knowledge.Understanding of the political environment within the organisation and the ability to collaborate effectively with elected officials.Level 4 Housing Qualification (desirable), or willingness to work towards it (essential). Preference will be given to applicants who already hold or are working towards the qualification.Educated to degree level or equivalent standard Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks;Satisfactory declaration of interest; SW1 SM2 As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposesof the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit . Contact Information: If you have any questions about this vacancy or the application process, please contact Shahid Mallam, Acting Assistant Director, Housing People Services at If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at . The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email so we can arrange an alternative application method. Click here for further information on the Human Resources recruitment privacy notice.
May 12, 2025
Full time
Job Description Organisation: London Borough of Waltham Forest Directorate: Place Grade: PO6 Salary: £52,584 - £55,620 Contract Type: Full time, permanent Working hours per week: 36 Application Deadline: 01/06/2025 Proposed Interview Date(s): TBC Reference: 1739 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. About the role: We are seeking a dynamic and experienced Voids Manager to lead and manage the end-to-end lettings process for our housing stock. This role is crucial in maximising the number of occupied properties and minimising rent loss from void properties. The Voids Manager will lead a dedicated voids team and work closely with other services such as Tenancy Management, Assets, and Housing Options Departments, implementing improvement initiatives to reduce void turnaround times and void loss income. Click here to download the Role Profile Key Responsibilities: Operational Leadership: Provide strong leadership to build an effective Voids Management service, ensuring systems and processes monitor team performance and meet key objectives. Performance Monitoring: Manage and report on void rent loss, ensuring targets are met and costs are allocated correctly. Budget Management: Forecast and manage the void revenue budget, working with the Asset Team to account for costs and market variations. Contractor Management: Lead weekly meetings with contractors, ensuring KPIs are met, and processes adhered to. Health and Safety Compliance: Ensure properties are compliant with all health and safety requirements before re-letting. Continuous Improvement: Lead on the continuous improvement of the voids process, reducing turnaround times and void rent loss. Skills, Experience and Qualifications: Excellent attention to detail and analytical skills, that supports the accurate analysis and interpretation of complex data.Proven track record in the collation of, validation, analysis and reporting of service data to inform service planning and drive improvement.Excellent IT skills with a detailed understanding of MS Office especially MS Excel.Experience in social housing or a related field directly involved with the management of void properties.Good understanding of the relevant legislation, statutory and regulatory requirements.Experience of working in a cross-departmental customer service environment, ideally within local government or housing sectors.Experience of improving performance and/or processes.Experience of project management (desirable).Experience of budget planning and management.Strong people leadership skills.The ability to influence, persuade and negotiate to achieve positive outcomes.Good verbal and written communication and interpersonal skills to build rapport with residents, contractors and internal stakeholders.Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy, and applying expert knowledge.Understanding of the political environment within the organisation and the ability to collaborate effectively with elected officials.Level 4 Housing Qualification (desirable), or willingness to work towards it (essential). Preference will be given to applicants who already hold or are working towards the qualification.Educated to degree level or equivalent standard Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks;Satisfactory declaration of interest; SW1 SM2 As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposesof the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit . Contact Information: If you have any questions about this vacancy or the application process, please contact Shahid Mallam, Acting Assistant Director, Housing People Services at If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at . The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email so we can arrange an alternative application method. Click here for further information on the Human Resources recruitment privacy notice.
Our client, a well-established property consultancy with offices across Surrey and the South East, is seeking an Assistant Commercial Property Manager to join their expanding team in Weybridge. Operating for over 80 years, they manage a varied and high-quality portfolio across commercial, industrial, retail and office sectors. This is an excellent opportunity for someone looking to establish a long-term career in commercial property management, with ongoing professional development and exposure to all aspects of property and lease management. It is envisaged that the successful candidate will hold a RICS-accredited degree in Real Estate or a similar field. Alternatively, have some prior industry experience (e.g. as a property manager, negotiator or similar). A full UK driving licence and the ability to commute to the Weybridge office are essential. Assistant Commercial Property Manager Salary & Benefits APC support and structured career development Access to health and wellbeing services Full training on industry-standard software (Qube) Varied portfolio and supportive working environment Assistant Commercial Property Manager Job Overview Coordinating maintenance works and managing day-to-day property issues Conducting regular property and site inspections Assisting in the handling of service charges and insurance claims Liaising with insurance brokers and contractors Working closely with building surveyors and senior managers on major works Supporting rent reviews, lease renewals, and lettings with in-house professional and agency teams Processing invoices, managing records, and updating property management systems Assistant Commercial Property Manager Job Requirements RICS-accredited degree in Real Estate or similar OR relevant property industry experience Excellent organisation, communication, and time management skills Proficiency in Microsoft Word and Excel A proactive and professional approach to customer service Full UK driving licence and willingness to travel locally for inspections This is a great opportunity for someone looking to grow within a highly reputable consultancy, working alongside experienced Chartered Surveyors and gaining exposure to a wide range of commercial property matters. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 06, 2025
Full time
Our client, a well-established property consultancy with offices across Surrey and the South East, is seeking an Assistant Commercial Property Manager to join their expanding team in Weybridge. Operating for over 80 years, they manage a varied and high-quality portfolio across commercial, industrial, retail and office sectors. This is an excellent opportunity for someone looking to establish a long-term career in commercial property management, with ongoing professional development and exposure to all aspects of property and lease management. It is envisaged that the successful candidate will hold a RICS-accredited degree in Real Estate or a similar field. Alternatively, have some prior industry experience (e.g. as a property manager, negotiator or similar). A full UK driving licence and the ability to commute to the Weybridge office are essential. Assistant Commercial Property Manager Salary & Benefits APC support and structured career development Access to health and wellbeing services Full training on industry-standard software (Qube) Varied portfolio and supportive working environment Assistant Commercial Property Manager Job Overview Coordinating maintenance works and managing day-to-day property issues Conducting regular property and site inspections Assisting in the handling of service charges and insurance claims Liaising with insurance brokers and contractors Working closely with building surveyors and senior managers on major works Supporting rent reviews, lease renewals, and lettings with in-house professional and agency teams Processing invoices, managing records, and updating property management systems Assistant Commercial Property Manager Job Requirements RICS-accredited degree in Real Estate or similar OR relevant property industry experience Excellent organisation, communication, and time management skills Proficiency in Microsoft Word and Excel A proactive and professional approach to customer service Full UK driving licence and willingness to travel locally for inspections This is a great opportunity for someone looking to grow within a highly reputable consultancy, working alongside experienced Chartered Surveyors and gaining exposure to a wide range of commercial property matters. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
As a Lettings & Rehousing Assistant, your role will involve assisting in the delivery of a responsive, efficient, and high-quality Lettings and Rehousing service that focuses on customer satisfaction. You will help ensure that performance meets all Key Performance Indicators (KPIs) and targets, offering strong administrative support and addressing inquiries from residents at the first point of contact. To succeed in this position, you will need excellent customer service skills and the ability to communicate effectively with people at all levels. You should be resourceful, proactive in handling resident requests, committed to doing the right thing, and eager to work hard, complete tasks efficiently, and learn quickly. Key responsibilities include: Providing flexible support to Lettings and Rehousing Officers Managing transactional tasks quickly and efficiently, such as setting up accounts, processing medical information, verifying documents, raising purchase orders, and advertising properties Responding to inquiries from residents in person, over the phone, digitally, or by letter, always maintaining excellent customer service Carrying out administrative tasks such as minute-taking, mail merges, updating customer data, and processing surveys and questionnaires. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack. If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed).
May 04, 2025
Seasonal
As a Lettings & Rehousing Assistant, your role will involve assisting in the delivery of a responsive, efficient, and high-quality Lettings and Rehousing service that focuses on customer satisfaction. You will help ensure that performance meets all Key Performance Indicators (KPIs) and targets, offering strong administrative support and addressing inquiries from residents at the first point of contact. To succeed in this position, you will need excellent customer service skills and the ability to communicate effectively with people at all levels. You should be resourceful, proactive in handling resident requests, committed to doing the right thing, and eager to work hard, complete tasks efficiently, and learn quickly. Key responsibilities include: Providing flexible support to Lettings and Rehousing Officers Managing transactional tasks quickly and efficiently, such as setting up accounts, processing medical information, verifying documents, raising purchase orders, and advertising properties Responding to inquiries from residents in person, over the phone, digitally, or by letter, always maintaining excellent customer service Carrying out administrative tasks such as minute-taking, mail merges, updating customer data, and processing surveys and questionnaires. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack. If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed).
St Paul's School is looking to recruit a Lettings Assistant who will work under the Commercial Lettings Manager and will be responsible for providing outstanding customer care for third party use of the school's facilities, during evenings, weekends and the school holidays. Hours: The successful candidate will be employed on a casual contract and paid for the hours worked on a monthly basis. Salary: London Living Wage. St Paul's is a selective Independent Day School for boys aged 13-18, occupying a superb 45-acre site on the south bank of the Thames, west of Hammersmith Bridge. St Paul's School excels academically at both A level and GCSE, with some of the highest national scores, but it is the work beyond the curriculum that excites both students and teachers alike. Further details, the job description and an application form can be obtained from the school's website via the button below. The closing date for all applications is Wednesday 21 May 2025. Interviews will take place on a rolling basis thereafter. However, the school reserves the right to interview in advance of the closing date therefore early application is advised. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post including checks with past employers and the Disclosure and Barring Service. Our vision is to nurture a generation of Paulines that will make a positive contribution to the world; our three pillars of Scholarship, Opportunity and Character are the foundation of all that we do, and we actively focus on five core character traits: Respect, Kindness, Humility, Integrity and Resilience. We value diversity, equality and inclusion, and are committed to creating an environment where all members of our community can appreciate and benefit from this. It is our expectation that the values of all applicants align with our values.
May 02, 2025
Seasonal
St Paul's School is looking to recruit a Lettings Assistant who will work under the Commercial Lettings Manager and will be responsible for providing outstanding customer care for third party use of the school's facilities, during evenings, weekends and the school holidays. Hours: The successful candidate will be employed on a casual contract and paid for the hours worked on a monthly basis. Salary: London Living Wage. St Paul's is a selective Independent Day School for boys aged 13-18, occupying a superb 45-acre site on the south bank of the Thames, west of Hammersmith Bridge. St Paul's School excels academically at both A level and GCSE, with some of the highest national scores, but it is the work beyond the curriculum that excites both students and teachers alike. Further details, the job description and an application form can be obtained from the school's website via the button below. The closing date for all applications is Wednesday 21 May 2025. Interviews will take place on a rolling basis thereafter. However, the school reserves the right to interview in advance of the closing date therefore early application is advised. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post including checks with past employers and the Disclosure and Barring Service. Our vision is to nurture a generation of Paulines that will make a positive contribution to the world; our three pillars of Scholarship, Opportunity and Character are the foundation of all that we do, and we actively focus on five core character traits: Respect, Kindness, Humility, Integrity and Resilience. We value diversity, equality and inclusion, and are committed to creating an environment where all members of our community can appreciate and benefit from this. It is our expectation that the values of all applicants align with our values.
Assistant Lettings Manager - Islington Up to £28,000 - £30,000 Basic Salary OTE £55,000 + Car Allowance Our client is looking to appoint a driven, motivated, and tenacious Assistant Lettings Manager with proven success in Residential Lettings to join their team in North London. The ideal candidate will be well-presented and possess strong communication and time management skills. Good local area knowledge is essential. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we offer a fantastic referral fee! Please contact us for more information. Duties : Work to reach and exceed performance targets Sourcing business and seeing it through to completion Establishing and maintaining client and applicant relationships Completing administrative tasks Promoting the company brand professionally and effectively Working autonomously and as part of a team Training and leading your team to achieve their targets Self-motivating and motivating your team Person Specification : London Estate Agency experience Strong interpersonal skills, quick ability to establish relationships Positive approach toward all tasks & a flexible approach to working hours Pro-active and thrives in working both autonomously and as part of a team Exceptional sales and closing skills A full, valid UK or EU driving license Eligibility to work in the UK is essential for the role If you are interested in this Assistant Lettings Manager position and would like to know more, please email your CV or contact us by phone on a strictly private and confidential basis. Due to the volume of responses, we are unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time. However, please apply for any roles you feel suitable for. Thank you for your interest in PEAR Recruitment.
May 01, 2025
Full time
Assistant Lettings Manager - Islington Up to £28,000 - £30,000 Basic Salary OTE £55,000 + Car Allowance Our client is looking to appoint a driven, motivated, and tenacious Assistant Lettings Manager with proven success in Residential Lettings to join their team in North London. The ideal candidate will be well-presented and possess strong communication and time management skills. Good local area knowledge is essential. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we offer a fantastic referral fee! Please contact us for more information. Duties : Work to reach and exceed performance targets Sourcing business and seeing it through to completion Establishing and maintaining client and applicant relationships Completing administrative tasks Promoting the company brand professionally and effectively Working autonomously and as part of a team Training and leading your team to achieve their targets Self-motivating and motivating your team Person Specification : London Estate Agency experience Strong interpersonal skills, quick ability to establish relationships Positive approach toward all tasks & a flexible approach to working hours Pro-active and thrives in working both autonomously and as part of a team Exceptional sales and closing skills A full, valid UK or EU driving license Eligibility to work in the UK is essential for the role If you are interested in this Assistant Lettings Manager position and would like to know more, please email your CV or contact us by phone on a strictly private and confidential basis. Due to the volume of responses, we are unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time. However, please apply for any roles you feel suitable for. Thank you for your interest in PEAR Recruitment.
Accountancy Business Partner (Property Operations) Manchester City Centre Full Time Office based Up to £55,000 Benefits Permanent Full Time Working for a leading property organisation, you will be responsible for driving and supporting financial information, implementing processes and procedures, month end reporting, preparing balance sheet reconciliation and supporting year end processes. This is a hands-on role, where you would be supporting the group finance manager and managing in their absence. You will have a tenacious nature and be forward thinking and having the ability to challenge the norm, driving best practice, whilst managing the implementation. Key Tasks, Responsibilities and Accountabilities : Single point of reference for all financial accounting and performance queries related to property operations across lettings, marketing, and property management departments. Perform revenue analyses in a timely manner and support with competitor benchmarking. Validate sales invoicing and make appropriate monthly accruals and prepayments adjustments, working alongside the accounts assistant. Build and maintain strong relationships with the head of property operations and departmental managers to ensure clear understanding and use of management information, guiding decisions, driving self-sufficiency, and ensuring timely corrective actions. Produce monthly management accounts including variance analysis, focusing on transparency and accuracy. Identify and investigate variances to the budget and forecast on a monthly basis, supporting the business to identify and minimize financial risk and tackle issues early. Demonstrate technical accounting expertise to ensure compliance with FRS102 guidelines, liaising with the finance team and professional advisors where required. Ensure the finance function maintains high quality and integrity in all aspects of: Periodic reporting to all management levels in a manner that focuses debate. Cash management and optimization of cash flow. Overseeing the accounts assistant in preparing rolling 3-month cashflow related to property operations. Drive commercial awareness and identify areas to improve value/reduce wastage. Support the development, preparation, and presentation of the 3-year business plan and annual budgets, ensuring detailed assumptions are captured and appropriate targets are set across property operations. Support commercial and contractual appraisals and foster a cost-control conscious environment. Work closely with finance colleagues to perform month-end and year-end reconciliation, ensuring the quality of company balance sheets with a formal audit trail. Identify opportunities and areas for attention and make appropriate recommendations for action, underpinned by analysis. Contribute towards continuous finance department improvement initiatives and promote company values focused on sustainable growth and employee wellbeing. Provide cover for the group finance manager when required. Communicate effectively at all levels. Adapt to the evolving and growing business needs and changes, demonstrating flexibility. Key Competencies and Qualifications : Fully Qualified Accountant with recognised qualification (CIMA/ACCA/ACA) Real Estate/Property/Lettings sector experience. Experience of using, Business Central, Microsoft systems, Dynamics. Proven background in a regulated environment, ARMA or RICS regulated organisations. This is a rare opportunity with a market leading, well established, national organisation. For more information on this fantastic opportunity or to apply please contact Helen on (phone number removed) or Email (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Apr 29, 2025
Full time
Accountancy Business Partner (Property Operations) Manchester City Centre Full Time Office based Up to £55,000 Benefits Permanent Full Time Working for a leading property organisation, you will be responsible for driving and supporting financial information, implementing processes and procedures, month end reporting, preparing balance sheet reconciliation and supporting year end processes. This is a hands-on role, where you would be supporting the group finance manager and managing in their absence. You will have a tenacious nature and be forward thinking and having the ability to challenge the norm, driving best practice, whilst managing the implementation. Key Tasks, Responsibilities and Accountabilities : Single point of reference for all financial accounting and performance queries related to property operations across lettings, marketing, and property management departments. Perform revenue analyses in a timely manner and support with competitor benchmarking. Validate sales invoicing and make appropriate monthly accruals and prepayments adjustments, working alongside the accounts assistant. Build and maintain strong relationships with the head of property operations and departmental managers to ensure clear understanding and use of management information, guiding decisions, driving self-sufficiency, and ensuring timely corrective actions. Produce monthly management accounts including variance analysis, focusing on transparency and accuracy. Identify and investigate variances to the budget and forecast on a monthly basis, supporting the business to identify and minimize financial risk and tackle issues early. Demonstrate technical accounting expertise to ensure compliance with FRS102 guidelines, liaising with the finance team and professional advisors where required. Ensure the finance function maintains high quality and integrity in all aspects of: Periodic reporting to all management levels in a manner that focuses debate. Cash management and optimization of cash flow. Overseeing the accounts assistant in preparing rolling 3-month cashflow related to property operations. Drive commercial awareness and identify areas to improve value/reduce wastage. Support the development, preparation, and presentation of the 3-year business plan and annual budgets, ensuring detailed assumptions are captured and appropriate targets are set across property operations. Support commercial and contractual appraisals and foster a cost-control conscious environment. Work closely with finance colleagues to perform month-end and year-end reconciliation, ensuring the quality of company balance sheets with a formal audit trail. Identify opportunities and areas for attention and make appropriate recommendations for action, underpinned by analysis. Contribute towards continuous finance department improvement initiatives and promote company values focused on sustainable growth and employee wellbeing. Provide cover for the group finance manager when required. Communicate effectively at all levels. Adapt to the evolving and growing business needs and changes, demonstrating flexibility. Key Competencies and Qualifications : Fully Qualified Accountant with recognised qualification (CIMA/ACCA/ACA) Real Estate/Property/Lettings sector experience. Experience of using, Business Central, Microsoft systems, Dynamics. Proven background in a regulated environment, ARMA or RICS regulated organisations. This is a rare opportunity with a market leading, well established, national organisation. For more information on this fantastic opportunity or to apply please contact Helen on (phone number removed) or Email (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Trainee Accounts Assistant role - bank reconciliations, purchase ledger processing and sales ledger administration - for one of London's most prestigious Property Investment companies (Central London). You will learn from qualified and part qualified Accountants in the team, working closely with the Group Financial Controller, Purchase Ledger Manager and the Credit Control Manager. This Accounts Assistant role will include: Processing clients/tenants in the Lease/Property Accounts database system Processing purchase ledger invoices and supplier payments, dealing with queries Raising sales invoices for rent, service charges and property work Bank reconciliations and processing receipts on the system Processing inter-account bank transfers and taking credit card payments if required Processing tenant deposits and deposit returns to departing tenants Liaising with lettings department, building managers and dealing with ad hoc tenant queries Ad-hoc accounts assistance to Managers and Group Financial Controller Study support for AAT can be provided and then ACCA longer term. Progression to a Senior Accounts role is available in 1-2 years. Excellent Excel skills are required together with some experience in Accounts.
Apr 29, 2025
Full time
Trainee Accounts Assistant role - bank reconciliations, purchase ledger processing and sales ledger administration - for one of London's most prestigious Property Investment companies (Central London). You will learn from qualified and part qualified Accountants in the team, working closely with the Group Financial Controller, Purchase Ledger Manager and the Credit Control Manager. This Accounts Assistant role will include: Processing clients/tenants in the Lease/Property Accounts database system Processing purchase ledger invoices and supplier payments, dealing with queries Raising sales invoices for rent, service charges and property work Bank reconciliations and processing receipts on the system Processing inter-account bank transfers and taking credit card payments if required Processing tenant deposits and deposit returns to departing tenants Liaising with lettings department, building managers and dealing with ad hoc tenant queries Ad-hoc accounts assistance to Managers and Group Financial Controller Study support for AAT can be provided and then ACCA longer term. Progression to a Senior Accounts role is available in 1-2 years. Excellent Excel skills are required together with some experience in Accounts.
We are looking for a Residence Manager to join our team, responsible for the operational activities within our scheme comprising 474 en-suite and studio bedrooms in the University district of Leeds. As a Residence Manager , you will be responsible for delivering the best possible experience for our customers and ensuring the delivery of cost-effective facilities and maintenance services. Downing is an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential, and commercial property across the UK. We have been operating for over 35 years and currently manage 14 operational student accommodation schemes in 10 major cities, with additional projects under construction. Role outline: Manage and motivate the team to operate Cityside student accommodation, providing high-quality service for customers. Instruct the site team regarding Health & Safety, data protection, and current legislation. Handle partnership agreements with external institutes, meeting all relevant SLAs and KPIs. Support hospitality and customer service functions, including presentation of communal areas, handling complaints, and pastoral issues. Manage the student letting cycle to ensure 100% occupancy, including marketing, scheduling, viewings, check-in/out, inspections, tenancy agreements, rent & arrears management, student welfare, and documentation. Assist in planning the availability and viewings of all rooms to let. Contribute to achieving all lettings targets to ensure the site is fully let year on year. Maximize income through extensions, summer lets, and vending. Prepare reports related to lettings, rent, and customer issues. Provide customer-focused Facilities and Maintenance services, managing utilities, waste, security, cleaning contracts, and budgets. Ensure delivery of the scheme's statutory inspections and testing, preparing related reports. Manage site/building operations to ensure best practices, scheduling trades, support services, and liaising with local authorities and partners like the University. Organize, tender, and manage minor works, planned, and preventative maintenance programs. Ensure compliance with Health & Safety legislation and proper risk assessments. Manage defects and resolve complex or outstanding issues. Contribute to procurement programs for maintenance, servicing, and facilities contracts, including managing minor contractors. Key requirements: Proven commercial experience in student/university halls or hotel sector. Ideal for someone currently at Assistant Manager level or equivalent seeking career progression. Facilities Management experience is advantageous. Ability to manage staff with diverse expertise. Dynamic, customer service-oriented, and service delivery focused. Self-motivated, well-organized, and able to perform under pressure. Hours of Work: Monday - Friday, 8am - 5pm / 9am - 6pm. One in four Saturdays, 8am - 5pm, with time in lieu provided. Additional hours may be required during summer turnaround periods. I wish to receive email updates and newsletters from Downing. The benefits 25 days holiday + bank holidays Life assurance cover Mental health support Company pension contribution Work for us Our people are our success, and there has never been a more exciting time to join Downing as it enters its most significant expansion in three decades. Our team is united in mutual respect and a desire to advance the business. Here you'll find all our latest job vacancies. If you're excited by opportunities and want to be valued for your contributions, explore what we currently have available.
Apr 28, 2025
Full time
We are looking for a Residence Manager to join our team, responsible for the operational activities within our scheme comprising 474 en-suite and studio bedrooms in the University district of Leeds. As a Residence Manager , you will be responsible for delivering the best possible experience for our customers and ensuring the delivery of cost-effective facilities and maintenance services. Downing is an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential, and commercial property across the UK. We have been operating for over 35 years and currently manage 14 operational student accommodation schemes in 10 major cities, with additional projects under construction. Role outline: Manage and motivate the team to operate Cityside student accommodation, providing high-quality service for customers. Instruct the site team regarding Health & Safety, data protection, and current legislation. Handle partnership agreements with external institutes, meeting all relevant SLAs and KPIs. Support hospitality and customer service functions, including presentation of communal areas, handling complaints, and pastoral issues. Manage the student letting cycle to ensure 100% occupancy, including marketing, scheduling, viewings, check-in/out, inspections, tenancy agreements, rent & arrears management, student welfare, and documentation. Assist in planning the availability and viewings of all rooms to let. Contribute to achieving all lettings targets to ensure the site is fully let year on year. Maximize income through extensions, summer lets, and vending. Prepare reports related to lettings, rent, and customer issues. Provide customer-focused Facilities and Maintenance services, managing utilities, waste, security, cleaning contracts, and budgets. Ensure delivery of the scheme's statutory inspections and testing, preparing related reports. Manage site/building operations to ensure best practices, scheduling trades, support services, and liaising with local authorities and partners like the University. Organize, tender, and manage minor works, planned, and preventative maintenance programs. Ensure compliance with Health & Safety legislation and proper risk assessments. Manage defects and resolve complex or outstanding issues. Contribute to procurement programs for maintenance, servicing, and facilities contracts, including managing minor contractors. Key requirements: Proven commercial experience in student/university halls or hotel sector. Ideal for someone currently at Assistant Manager level or equivalent seeking career progression. Facilities Management experience is advantageous. Ability to manage staff with diverse expertise. Dynamic, customer service-oriented, and service delivery focused. Self-motivated, well-organized, and able to perform under pressure. Hours of Work: Monday - Friday, 8am - 5pm / 9am - 6pm. One in four Saturdays, 8am - 5pm, with time in lieu provided. Additional hours may be required during summer turnaround periods. I wish to receive email updates and newsletters from Downing. The benefits 25 days holiday + bank holidays Life assurance cover Mental health support Company pension contribution Work for us Our people are our success, and there has never been a more exciting time to join Downing as it enters its most significant expansion in three decades. Our team is united in mutual respect and a desire to advance the business. Here you'll find all our latest job vacancies. If you're excited by opportunities and want to be valued for your contributions, explore what we currently have available.
Pinnacle Group are looking for an experienced Property Manager to provide a comprehensive housing and building management service for a portfolio of affordable properties. This is a customer facing role, the successful candidate will be an ambassador for Pinnacle Group and our clients and will deliver the highest level of customer service at all times. You will be joining our Affordable Housing team based in Canary Wharf, London. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes. This role requires regular visits to Lewisham sites during the week, but also allows opportunity for homeworking. Who We Are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers. Who We're Looking For We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities. Key Responsibilities: Responsible for ensuring buildings are compliant with health & safety building safety regulations. To conduct estate inspections ensuring all communal areas are inspected and relevant actions completed in a timely manner. Conduct all Property Management duties for the portfolio including full void turnaround, from viewings, sign-ups, processing renewals, arranging inventory and check out appointments, managing ASB, serving legal notices and attending court where required. To deal with incoming telephone calls and give support to Assistant Property Manager and team. To process all incoming and outgoing correspondence from tenants and the client. To process, present and support monthly client reporting. To progress and manage all residential compliance, tenant repairs and log all repairs via Qube PM software. Keep and maintain all tenancy records up to date. Key Requirements: A good understanding and knowledge of affordable rent unit management, residential lettings and the property industry. Knowledge of housing legislation and current practice. Experience of conducting maintaining building compliance. Good knowledge of current building safety legislation. Excellent health and safety knowledge. Implementing service contracts in building management. Excellent IT skills (Word and Excel). Be able to perform a whole range of housing management functions including voids, sign-ups, estate inspections and reporting repairs. Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds - particularly from those who represent the communities we serve including ex-armed forces personnel and their families. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packages. Flexible Working Arrangements. Life Assurance. Enhanced Pension Scheme. Additional Annual Leave. Private Medical Insurance. Cycle to Work Scheme. Employee Assistance Programme. Retail Discounts. Childcare Assistance. Season Ticket Loans. Sick Pay Schemes. Personal Development Plans. Company Car/Car Allowance. Electric Vehicle Scheme.
Apr 26, 2025
Full time
Pinnacle Group are looking for an experienced Property Manager to provide a comprehensive housing and building management service for a portfolio of affordable properties. This is a customer facing role, the successful candidate will be an ambassador for Pinnacle Group and our clients and will deliver the highest level of customer service at all times. You will be joining our Affordable Housing team based in Canary Wharf, London. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes. This role requires regular visits to Lewisham sites during the week, but also allows opportunity for homeworking. Who We Are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers. Who We're Looking For We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities. Key Responsibilities: Responsible for ensuring buildings are compliant with health & safety building safety regulations. To conduct estate inspections ensuring all communal areas are inspected and relevant actions completed in a timely manner. Conduct all Property Management duties for the portfolio including full void turnaround, from viewings, sign-ups, processing renewals, arranging inventory and check out appointments, managing ASB, serving legal notices and attending court where required. To deal with incoming telephone calls and give support to Assistant Property Manager and team. To process all incoming and outgoing correspondence from tenants and the client. To process, present and support monthly client reporting. To progress and manage all residential compliance, tenant repairs and log all repairs via Qube PM software. Keep and maintain all tenancy records up to date. Key Requirements: A good understanding and knowledge of affordable rent unit management, residential lettings and the property industry. Knowledge of housing legislation and current practice. Experience of conducting maintaining building compliance. Good knowledge of current building safety legislation. Excellent health and safety knowledge. Implementing service contracts in building management. Excellent IT skills (Word and Excel). Be able to perform a whole range of housing management functions including voids, sign-ups, estate inspections and reporting repairs. Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds - particularly from those who represent the communities we serve including ex-armed forces personnel and their families. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packages. Flexible Working Arrangements. Life Assurance. Enhanced Pension Scheme. Additional Annual Leave. Private Medical Insurance. Cycle to Work Scheme. Employee Assistance Programme. Retail Discounts. Childcare Assistance. Season Ticket Loans. Sick Pay Schemes. Personal Development Plans. Company Car/Car Allowance. Electric Vehicle Scheme.
Assistant Building Surveyor / Property Manager, Norfolk, Permanent, Salary up to £32,000 Your new company We are pleased to be supporting an organisation in Norfolk which provides a wide range of property solutions, from new build developments to maintenance and condition surveys. The team manage both commercial and residential assets on behalf of several public sector organisations. The team pride themselves on delivering the best possible service to their customers, exceeding their expectations wherever possible, and delivering the highest quality of build and finish. Your new role We are seeking a self-motivated individual with an entrepreneurial spirit and a business-focused approach to join our team. This role involves working directly with the Residential Manager to provide reliable and organised services to our customers and clients within the property sector. The position includes a variety of tasks related to residential property management, such as interacting with tenants, conducting property inspections, and coordinating with external suppliers for service contracts, repairs, and maintenance. Additionally, you will participate in the sales process and contribute to providing excellent service to both new clients and homeowners. Key Responsibilities:• Assist in residential property management, including tenant liaison, property inspections, and negotiating with external suppliers. • Support the sales process and help deliver our ethos to new customers and homeowners. • Ensure properties are safe and compliant with regulations. • Manage the lettings process, including sign-ups, rent reviews, and landlord inspections. • Arrange maintenance and repairs for both owned and managed properties. • Follow the customer care process and manage the customer experience process What you'll need to succeed Requirements:• Good level of academic achievement (e.g., A Levels or equivalent). • Excellent communication, record-keeping, and presentation skills. • Ability to negotiate effectively with customers and contractors. • Professional demeanour and ability to work in a customer-facing role • Driving license and access to a car for travel to sites Desirable: • Ideally, residential property management experience, commercial property management experience will be considered • Working towards a degree or equivalent in an estate/property-related course. • Professional qualification in property management (e.g., RICS). What you'll get in return • Excellent salary of up to £32,000 dependent on experience • A range of flexible benefits including contributory pension • Flexible/agile working arrangements available • Opportunity to work in a vibrant and forward-thinking organisation. • Support towards suitable qualifications • Be part of a team that values growth and development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 26, 2025
Full time
Assistant Building Surveyor / Property Manager, Norfolk, Permanent, Salary up to £32,000 Your new company We are pleased to be supporting an organisation in Norfolk which provides a wide range of property solutions, from new build developments to maintenance and condition surveys. The team manage both commercial and residential assets on behalf of several public sector organisations. The team pride themselves on delivering the best possible service to their customers, exceeding their expectations wherever possible, and delivering the highest quality of build and finish. Your new role We are seeking a self-motivated individual with an entrepreneurial spirit and a business-focused approach to join our team. This role involves working directly with the Residential Manager to provide reliable and organised services to our customers and clients within the property sector. The position includes a variety of tasks related to residential property management, such as interacting with tenants, conducting property inspections, and coordinating with external suppliers for service contracts, repairs, and maintenance. Additionally, you will participate in the sales process and contribute to providing excellent service to both new clients and homeowners. Key Responsibilities:• Assist in residential property management, including tenant liaison, property inspections, and negotiating with external suppliers. • Support the sales process and help deliver our ethos to new customers and homeowners. • Ensure properties are safe and compliant with regulations. • Manage the lettings process, including sign-ups, rent reviews, and landlord inspections. • Arrange maintenance and repairs for both owned and managed properties. • Follow the customer care process and manage the customer experience process What you'll need to succeed Requirements:• Good level of academic achievement (e.g., A Levels or equivalent). • Excellent communication, record-keeping, and presentation skills. • Ability to negotiate effectively with customers and contractors. • Professional demeanour and ability to work in a customer-facing role • Driving license and access to a car for travel to sites Desirable: • Ideally, residential property management experience, commercial property management experience will be considered • Working towards a degree or equivalent in an estate/property-related course. • Professional qualification in property management (e.g., RICS). What you'll get in return • Excellent salary of up to £32,000 dependent on experience • A range of flexible benefits including contributory pension • Flexible/agile working arrangements available • Opportunity to work in a vibrant and forward-thinking organisation. • Support towards suitable qualifications • Be part of a team that values growth and development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Estate Agent Valuer / Lister You will work in an office that is predicted to turnover over £600,000 and where in the first quarter of 2025 has already done half of the year s prediction. This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Valuer / Lister Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Valuer / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Valuer / Lister Previous Estate Agency experience is essential. Estate Agent Valuer / Lister Remuneration: Up to £28,000 basic salary + office commission with on target earnings of up to £50,000. Working hours Monday to Friday from 8.45am to 6.00pm and Saturday from 9.00am to 5.00pm on a rota with 2 Saturdays on and 2 off. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Apr 25, 2025
Full time
Estate Agent Valuer / Lister You will work in an office that is predicted to turnover over £600,000 and where in the first quarter of 2025 has already done half of the year s prediction. This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Valuer / Lister Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Valuer / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Valuer / Lister Previous Estate Agency experience is essential. Estate Agent Valuer / Lister Remuneration: Up to £28,000 basic salary + office commission with on target earnings of up to £50,000. Working hours Monday to Friday from 8.45am to 6.00pm and Saturday from 9.00am to 5.00pm on a rota with 2 Saturdays on and 2 off. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Estate Agent Senior Sales Negotiator / Lister This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Senior Sales Negotiator / Lister Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Senior Sales Negotiator / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Senior Sales Negotiator / Lister Previous Estate Agency experience is essential. Estate Agent Senior Sales Negotiator / Lister Remuneration: Up to £25,000 basic salary + £2,400 car allowance or company car with on target earnings of £40,000 to £45,000. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Apr 25, 2025
Full time
Estate Agent Senior Sales Negotiator / Lister This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Senior Sales Negotiator / Lister Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Senior Sales Negotiator / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Senior Sales Negotiator / Lister Previous Estate Agency experience is essential. Estate Agent Senior Sales Negotiator / Lister Remuneration: Up to £25,000 basic salary + £2,400 car allowance or company car with on target earnings of £40,000 to £45,000. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
VS/7642 Resident Services & Leasing Assistant Birmingham Salary: £25,000 - £26,500 per annum, plus 10% performance bonus Hours: 8am 4pm and 12.00 8pm on a rota, Monday to Friday My client is an emerging Build to Rent property management company. They are looking to hire a permanent Resident Services & Leasing Assistant for a new BTR scheme in the centre of Birmingham consisting of 230 residential apartments You will work alongside the team to ensure that KPI s are achieved to include, lettings, minimising rental debt, budget management, robust health and safety management, and positive resident reviews, whilst maintaining the highest of standards on site. We are looking for individuals who will take ownership of all tasks assigned to them and do so with a can-do attitude and a people first approach to the role. This role will report directly into the Resident Experience Manager and will collaborate with other teams across the UK. Site Management Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role. First point of contact/front of house presence Co-ordinate, instruct and allow access for services to the development. Responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail Carry out specific daily/weekly tasks as agreed with the City Manager. Support City Team with tasks at another City site when required. Customer service Provide outstanding customer service to residents. Ensure a warm, welcoming, helpful, efficient, and responsive reception service for residents, telephone callers and visitors Manage and respond to general enquiries via phone, email and other channels. Assist with resident engagement strategies to ensure a strong resident community is built and maintained. Record, monitor and respond to any resident feedback. Assist with resident communications through multiple channels. Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally. Promote and encourage a neighbourly and community atmosphere. Meet and interact with residents in a customer friendly and professional manner. Seek ways to exceed service expectations of residents and enhance the brand. Achieve positive resident reviews on various online platforms to include but not limited to home views and Google. Assist with executing the smooth running of all aspects of the community. Provide an information service for the local area. Take ownership of the reception/communal areas and ensure they are kept clean, tidy, and well-presented at all times. Marketing, Social Media, Events & Community Presence Post frequently on social media platforms ensuring content is aligned to the brand manifesto. Drive the highest rates of retention and community engagement. Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Assist with regularly reviewing competitor activity and provide robust reporting to evidence this. Assist with planning and hosting networking events to create and forge new relationships within the community. Promote events/give-aways to residents to ensure they are deemed successful. Facilities Management and Health & Safety Ensure all risks to visitors, staff and residents are removed or reported. Ensure security and emergency procedures are always adhered to, taking an active role in the event of an emergency, and reporting any concerns. Assist with turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair, and maintenance. Leasing Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Drive the highest rates of retention and community engagement. Validate Right to Rent document checks. To support Resident Services Assistant and Resident Operations Manager with leasing process when needed. The ideal candidate will have: At least 2 years experience in a similar role, preferably in either BTR or PBSA. My client will also consider candidates who have worked in a similar role within the hotel / hospitality industry. Professional presentation, be confident and outgoing in nature. Basic understanding of landlord and resident relationship. Basic health and safety knowledge. Excellent English language skills - both written and spoken. IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily. In the first instance please apply by submitting your cv. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency
Mar 08, 2025
Full time
VS/7642 Resident Services & Leasing Assistant Birmingham Salary: £25,000 - £26,500 per annum, plus 10% performance bonus Hours: 8am 4pm and 12.00 8pm on a rota, Monday to Friday My client is an emerging Build to Rent property management company. They are looking to hire a permanent Resident Services & Leasing Assistant for a new BTR scheme in the centre of Birmingham consisting of 230 residential apartments You will work alongside the team to ensure that KPI s are achieved to include, lettings, minimising rental debt, budget management, robust health and safety management, and positive resident reviews, whilst maintaining the highest of standards on site. We are looking for individuals who will take ownership of all tasks assigned to them and do so with a can-do attitude and a people first approach to the role. This role will report directly into the Resident Experience Manager and will collaborate with other teams across the UK. Site Management Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role. First point of contact/front of house presence Co-ordinate, instruct and allow access for services to the development. Responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail Carry out specific daily/weekly tasks as agreed with the City Manager. Support City Team with tasks at another City site when required. Customer service Provide outstanding customer service to residents. Ensure a warm, welcoming, helpful, efficient, and responsive reception service for residents, telephone callers and visitors Manage and respond to general enquiries via phone, email and other channels. Assist with resident engagement strategies to ensure a strong resident community is built and maintained. Record, monitor and respond to any resident feedback. Assist with resident communications through multiple channels. Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally. Promote and encourage a neighbourly and community atmosphere. Meet and interact with residents in a customer friendly and professional manner. Seek ways to exceed service expectations of residents and enhance the brand. Achieve positive resident reviews on various online platforms to include but not limited to home views and Google. Assist with executing the smooth running of all aspects of the community. Provide an information service for the local area. Take ownership of the reception/communal areas and ensure they are kept clean, tidy, and well-presented at all times. Marketing, Social Media, Events & Community Presence Post frequently on social media platforms ensuring content is aligned to the brand manifesto. Drive the highest rates of retention and community engagement. Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Assist with regularly reviewing competitor activity and provide robust reporting to evidence this. Assist with planning and hosting networking events to create and forge new relationships within the community. Promote events/give-aways to residents to ensure they are deemed successful. Facilities Management and Health & Safety Ensure all risks to visitors, staff and residents are removed or reported. Ensure security and emergency procedures are always adhered to, taking an active role in the event of an emergency, and reporting any concerns. Assist with turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair, and maintenance. Leasing Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Drive the highest rates of retention and community engagement. Validate Right to Rent document checks. To support Resident Services Assistant and Resident Operations Manager with leasing process when needed. The ideal candidate will have: At least 2 years experience in a similar role, preferably in either BTR or PBSA. My client will also consider candidates who have worked in a similar role within the hotel / hospitality industry. Professional presentation, be confident and outgoing in nature. Basic understanding of landlord and resident relationship. Basic health and safety knowledge. Excellent English language skills - both written and spoken. IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily. In the first instance please apply by submitting your cv. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency