Digital Volunteer Engagement Officer Leith, Edinburgh / Hybrid, will consider remote working £25,500 per annum, pro rata Permanent, Part time - 17.5 hours per week About us: For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement. The Role: We are looking for an organised and motivated individual with excellent communication skills and a passion for volunteering, who will provide support for the Scottish Wildlife Trust s 600 volunteers through a variety of digital tools and platforms. Working as part of the Trust s Engagement team, you will play a key role in ensuring volunteering with the Scottish Wildlife Trust is a positive and rewarding experience that meets the needs of both the volunteer and the organisation. In addition to creating engaging digital resources and communications for volunteers, you will lead on maintaining the Trust s online Volunteer Management System, supporting the volunteers and staff who use it. This highly flexible role can be conducted remotely, although some travel to Scottish Wildlife Trust headquarters in Leith may be required. Main objectives Develop a range of digital communications that enhance the volunteering experience and help progress volunteers along a journey of engagement. Produce and maintain online volunteer training and support through the Trust s e-learning platform. Produce engaging volunteer communications such as e-newsletters, blogs and social media content. Maintain the Trust s Volunteer Management System to ensure it meets the needs of both volunteers and volunteer managers. Provide support for volunteers and volunteer managers who use the Trust s volunteer management system. Promote and further develop a volunteering culture for the Trust. The successful candidate will ideally: Have experience creating a range of high-quality digital engagement resources Have experience using Content Management Systems Be motivational, enthusiastic and engaging Have excellent written and visual communication skills Have a good understanding of volunteer management and the volunteer experience Have a good understanding of GDPR and its relevance to volunteer management What we offer: Salary sacrifice schemes including Cycle to Work & Pension schemes. We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach. One Wellness Hour per week Enhanced Pension rate upon completion of probation Sick Pay Allowance Enhanced Maternity/ Paternity Leave Training and Development Closing date for applications: 26th April 2026, midnight Interviews will be held on: WC 4th May The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.
May 06, 2026
Full time
Digital Volunteer Engagement Officer Leith, Edinburgh / Hybrid, will consider remote working £25,500 per annum, pro rata Permanent, Part time - 17.5 hours per week About us: For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement. The Role: We are looking for an organised and motivated individual with excellent communication skills and a passion for volunteering, who will provide support for the Scottish Wildlife Trust s 600 volunteers through a variety of digital tools and platforms. Working as part of the Trust s Engagement team, you will play a key role in ensuring volunteering with the Scottish Wildlife Trust is a positive and rewarding experience that meets the needs of both the volunteer and the organisation. In addition to creating engaging digital resources and communications for volunteers, you will lead on maintaining the Trust s online Volunteer Management System, supporting the volunteers and staff who use it. This highly flexible role can be conducted remotely, although some travel to Scottish Wildlife Trust headquarters in Leith may be required. Main objectives Develop a range of digital communications that enhance the volunteering experience and help progress volunteers along a journey of engagement. Produce and maintain online volunteer training and support through the Trust s e-learning platform. Produce engaging volunteer communications such as e-newsletters, blogs and social media content. Maintain the Trust s Volunteer Management System to ensure it meets the needs of both volunteers and volunteer managers. Provide support for volunteers and volunteer managers who use the Trust s volunteer management system. Promote and further develop a volunteering culture for the Trust. The successful candidate will ideally: Have experience creating a range of high-quality digital engagement resources Have experience using Content Management Systems Be motivational, enthusiastic and engaging Have excellent written and visual communication skills Have a good understanding of volunteer management and the volunteer experience Have a good understanding of GDPR and its relevance to volunteer management What we offer: Salary sacrifice schemes including Cycle to Work & Pension schemes. We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach. One Wellness Hour per week Enhanced Pension rate upon completion of probation Sick Pay Allowance Enhanced Maternity/ Paternity Leave Training and Development Closing date for applications: 26th April 2026, midnight Interviews will be held on: WC 4th May The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.
Bemorefab Children's Cancer Charity
Corby, Northamptonshire
The Role This is a unique opportunity to join Bemorefab Children's Cancer Charity at a genuinely exciting stage in our growth. Our core team is hands-on and close-knit, and the person who takes this role will have real influence over how the charity develops. The primary purpose of the role is to grow and diversify our income, working towards an annual fundraising target of well over £300,000. You will lead on public and community fundraising, corporate partnerships, events, grant applications, digital giving, and donor stewardship, building systems and relationships that will sustain the charity for years to come. We run high-profile events including our flagship Have Happy Days Gala, Corporate Golf Day, Santa Fun Run and race days. You will play a central role in coordinating these and developing new fundraising activity alongside them. As the charity grows, this role will grow with it. You may take on line management of additional fundraising staff as the team expands, and you will play an active role in supporting and coordinating our volunteers. In year one, we would want you to have built a strong corporate pipeline, established a working CRM and stewardship process, submitted a meaningful portfolio of grant applications, and contributed to events that raise the profile and income of the charity. We are looking for someone who can hit the ground running and help shape what comes next. Key Responsibilities Fundraising Strategy and Income Generation • Develop and deliver a fundraising plan aligned with the charity's growth aims. • Lead on community and public fundraising activity, including supporter-led fundraising, challenges, campaigns and events. • Identify and cultivate new income opportunities across individual giving, regular giving and appeals. • Develop and grow our online and digital fundraising presence, including donation campaigns, social media appeals and crowdfunding. Corporate Partnerships • Research, identify and approach prospective corporate partners. • Develop tailored partnership proposals and stewardship plans. • Maintain strong, positive relationships to encourage long-term support and explore matched giving, charity of the year and sponsorship opportunities. Grants and Trusts • Research and identify suitable grant and trust opportunities. • Prepare, write and submit high-quality funding applications. • Maintain a pipeline of upcoming deadlines and reporting requirements. Events and Supporter Engagement • Plan, coordinate and support fundraising events, including large-scale flagship events and community fundraising activity. • Represent the charity at community events, networking opportunities and meetings. • Engage, support and coordinate volunteers, fundraisers and ambassadors. People and Team • Work collaboratively with the CEO and Office and Development Manager to support strategic planning and organisational development. • As the charity grows, provide line management to any additional fundraising staff who join the team. • Contribute to wider charity activity, remaining flexible and adaptable as the role and charity evolve. • Carry out any reasonable duties required to support the charity's growth and operations. Data, CRM and Donor Stewardship • Establish and manage a CRM system to track donors, supporters and income streams. • Ensure all fundraising data is recorded accurately and in line with GDPR. • Deliver high-quality, personalised stewardship to nurture long-term relationships and increase donor retention. • Monitor income against targets and produce regular performance reports with insights and recommendations. • Prepare fundraising reports for the CEO and Trustees as required. About You You will be someone who thrives in a role where you can build, shape and develop fundraising from the ground up. You will be proactive, self-driven and confident managing multiple income streams at once. You will care about the cause and be motivated by the idea that your work directly determines how many families we can reach and support. Essential • Strong relationship-building skills and a warm, confident communication style. • Excellent written communication skills, particularly for proposals, pitches or cases for support. • Highly organised with strong planning and data management abilities. • Demonstrable experience generating income, securing partnerships or winning new business (charity fundraising, sales, business development or similar). Desirable • Experience working in a fundraising role within the charity sector. • Experience working in a small or growing organisation. • Experience implementing or managing a CRM system. • Confidence with digital fundraising, social media campaigns or online giving platforms. • Full driving licence or ability to travel occasionally as needed. • Comfortable presenting to groups, partners and supporters. Why Join Us? Bemorefab CCC is a charity with big ambitions. We have a story that moves people, a community that rallies behind us, and a founding team that is deeply committed to making this work. Florence's Pride of Britain Award brought us national attention and demand for our services is growing fast. We want to ensure that we can help every child and family that needs our support. This is a role where you will genuinely matter. The need for what we do is only increasing, and we are determined to grow to meet it. You will help shape how we do that, which families we can reach, and what this charity looks like in the years ahead. There is real space here for someone with ambition, creativity and heart. • Be part of a growing charity with the potential to support every child and family that needs us. • Work directly with the CEO and have real influence over strategy. • A role that will grow with you, including the opportunity to lead and develop a team as the charity expands. • Genuine space for professional development as the charity expands.
May 06, 2026
Full time
The Role This is a unique opportunity to join Bemorefab Children's Cancer Charity at a genuinely exciting stage in our growth. Our core team is hands-on and close-knit, and the person who takes this role will have real influence over how the charity develops. The primary purpose of the role is to grow and diversify our income, working towards an annual fundraising target of well over £300,000. You will lead on public and community fundraising, corporate partnerships, events, grant applications, digital giving, and donor stewardship, building systems and relationships that will sustain the charity for years to come. We run high-profile events including our flagship Have Happy Days Gala, Corporate Golf Day, Santa Fun Run and race days. You will play a central role in coordinating these and developing new fundraising activity alongside them. As the charity grows, this role will grow with it. You may take on line management of additional fundraising staff as the team expands, and you will play an active role in supporting and coordinating our volunteers. In year one, we would want you to have built a strong corporate pipeline, established a working CRM and stewardship process, submitted a meaningful portfolio of grant applications, and contributed to events that raise the profile and income of the charity. We are looking for someone who can hit the ground running and help shape what comes next. Key Responsibilities Fundraising Strategy and Income Generation • Develop and deliver a fundraising plan aligned with the charity's growth aims. • Lead on community and public fundraising activity, including supporter-led fundraising, challenges, campaigns and events. • Identify and cultivate new income opportunities across individual giving, regular giving and appeals. • Develop and grow our online and digital fundraising presence, including donation campaigns, social media appeals and crowdfunding. Corporate Partnerships • Research, identify and approach prospective corporate partners. • Develop tailored partnership proposals and stewardship plans. • Maintain strong, positive relationships to encourage long-term support and explore matched giving, charity of the year and sponsorship opportunities. Grants and Trusts • Research and identify suitable grant and trust opportunities. • Prepare, write and submit high-quality funding applications. • Maintain a pipeline of upcoming deadlines and reporting requirements. Events and Supporter Engagement • Plan, coordinate and support fundraising events, including large-scale flagship events and community fundraising activity. • Represent the charity at community events, networking opportunities and meetings. • Engage, support and coordinate volunteers, fundraisers and ambassadors. People and Team • Work collaboratively with the CEO and Office and Development Manager to support strategic planning and organisational development. • As the charity grows, provide line management to any additional fundraising staff who join the team. • Contribute to wider charity activity, remaining flexible and adaptable as the role and charity evolve. • Carry out any reasonable duties required to support the charity's growth and operations. Data, CRM and Donor Stewardship • Establish and manage a CRM system to track donors, supporters and income streams. • Ensure all fundraising data is recorded accurately and in line with GDPR. • Deliver high-quality, personalised stewardship to nurture long-term relationships and increase donor retention. • Monitor income against targets and produce regular performance reports with insights and recommendations. • Prepare fundraising reports for the CEO and Trustees as required. About You You will be someone who thrives in a role where you can build, shape and develop fundraising from the ground up. You will be proactive, self-driven and confident managing multiple income streams at once. You will care about the cause and be motivated by the idea that your work directly determines how many families we can reach and support. Essential • Strong relationship-building skills and a warm, confident communication style. • Excellent written communication skills, particularly for proposals, pitches or cases for support. • Highly organised with strong planning and data management abilities. • Demonstrable experience generating income, securing partnerships or winning new business (charity fundraising, sales, business development or similar). Desirable • Experience working in a fundraising role within the charity sector. • Experience working in a small or growing organisation. • Experience implementing or managing a CRM system. • Confidence with digital fundraising, social media campaigns or online giving platforms. • Full driving licence or ability to travel occasionally as needed. • Comfortable presenting to groups, partners and supporters. Why Join Us? Bemorefab CCC is a charity with big ambitions. We have a story that moves people, a community that rallies behind us, and a founding team that is deeply committed to making this work. Florence's Pride of Britain Award brought us national attention and demand for our services is growing fast. We want to ensure that we can help every child and family that needs our support. This is a role where you will genuinely matter. The need for what we do is only increasing, and we are determined to grow to meet it. You will help shape how we do that, which families we can reach, and what this charity looks like in the years ahead. There is real space here for someone with ambition, creativity and heart. • Be part of a growing charity with the potential to support every child and family that needs us. • Work directly with the CEO and have real influence over strategy. • A role that will grow with you, including the opportunity to lead and develop a team as the charity expands. • Genuine space for professional development as the charity expands.
JOB TITLE: Community Support Worker RESPONSIBLE TO: Community and Families Manager HOURS OF WORK: Part-time 28hours (evening and weekend work will be required) LOCATION: Hybrid in person community delivery across Scotland, with requirements to attend office base in Edinburgh and home working possible. (Car driver with access to own transport desirable) DURATION: Fixed term 24 months (with potential for extension, funding allowing) SALARY / GRADE:Grade 3 / £24479 per annum fte pro-rata KEY WORKING RELATIONSHIPS • Community and Families Manager • Head of Community Services and communities team • Adoption UK Scotland and Kinship service colleagues • The Adoption and Kinship Community in Scotland • Local Authorities and external commissioners PURPOSE OF THE ROLE • To support the community work of Adoption UK Scotland community support services, to plan and deliver community events, provide professionals, parents/carers, children, and young people access to information, resources, and services and to engage with families in their local communities. • To offer a front-line service, primarily to adoptive and kinship families, and care experienced individuals and young people, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and teens/young adults, and family events. Support of events across Scotland based on resources and availability. • Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together adopted and care-experienced individuals and young people and adoptive and kinship families, enable peer support, build a sense of community and promote an active and supportive Community Network. • To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting. • To be part of the wider communities within Adoption UK Scotland, working across teams and services. • Work collaboratively with colleagues across all services areas of Adoption UK MAIN DUTIES AND RESPONSIBILITIES • Working alongside service leads within the communities team, and with the wider Adoption UK Scotland team members to plan and deliver specific events and activities for adoptive and kinship community members, and care experienced children and young people via our E Project youth service for children, teens and young adults. • Provide administrative coordination for community event provision, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes. • Working alongside Communications colleagues and across teams to ensure promotion of events to relevant target groups • Attending events to promote the wider work of AUK Scotland at conferences or support groups • To hold responsibility for administrative requirements relating to community events, including setting up booking pages, sharing information via newsletters and social media, and recording service delivery interactions, using existing Adoption UK systems and processes • To work with colleagues in the Foundations for Families kinship support service to support delivery and coordinate activities between services where appropriate. • To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities. • To work alongside Adoption UK colleagues to develop and improve resources and services for our communities. Criteria EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE Demonstrable knowledge and understanding of the issues and challenges faced by care experienced families. (Essential) Experience of engagement and direct work with families and/or young people (Essential) Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential) Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Desirable) Skills and abilities Report writing and record keeping (Essential) Excellent communication skills, both written and verbal (Essential) Ability to build and maintain relationships (Essential) The ability to use Microsoft Office (Word, Excel, Outlook) (Essential) Accountability Liaise with colleagues to share updates and information Report to supervisor and relevant managers and external commissioners on activities Behaviours Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders. Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times. Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery Contributes to an open and honest culture Encourages challenge and creativity, transparency and consistency. Leads by example. Offers outstanding service to members. Promotes cross functional team working, sharing skills and knowledge Communicates clearly, seeking clarity when unclear and valuing the opinion of others. Valuing the opinion of other. Treating colleagues and other stakeholders with respect. Takes pride in own development, committed to achieving high standards and agreed objectives
May 05, 2026
Full time
JOB TITLE: Community Support Worker RESPONSIBLE TO: Community and Families Manager HOURS OF WORK: Part-time 28hours (evening and weekend work will be required) LOCATION: Hybrid in person community delivery across Scotland, with requirements to attend office base in Edinburgh and home working possible. (Car driver with access to own transport desirable) DURATION: Fixed term 24 months (with potential for extension, funding allowing) SALARY / GRADE:Grade 3 / £24479 per annum fte pro-rata KEY WORKING RELATIONSHIPS • Community and Families Manager • Head of Community Services and communities team • Adoption UK Scotland and Kinship service colleagues • The Adoption and Kinship Community in Scotland • Local Authorities and external commissioners PURPOSE OF THE ROLE • To support the community work of Adoption UK Scotland community support services, to plan and deliver community events, provide professionals, parents/carers, children, and young people access to information, resources, and services and to engage with families in their local communities. • To offer a front-line service, primarily to adoptive and kinship families, and care experienced individuals and young people, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and teens/young adults, and family events. Support of events across Scotland based on resources and availability. • Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together adopted and care-experienced individuals and young people and adoptive and kinship families, enable peer support, build a sense of community and promote an active and supportive Community Network. • To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting. • To be part of the wider communities within Adoption UK Scotland, working across teams and services. • Work collaboratively with colleagues across all services areas of Adoption UK MAIN DUTIES AND RESPONSIBILITIES • Working alongside service leads within the communities team, and with the wider Adoption UK Scotland team members to plan and deliver specific events and activities for adoptive and kinship community members, and care experienced children and young people via our E Project youth service for children, teens and young adults. • Provide administrative coordination for community event provision, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes. • Working alongside Communications colleagues and across teams to ensure promotion of events to relevant target groups • Attending events to promote the wider work of AUK Scotland at conferences or support groups • To hold responsibility for administrative requirements relating to community events, including setting up booking pages, sharing information via newsletters and social media, and recording service delivery interactions, using existing Adoption UK systems and processes • To work with colleagues in the Foundations for Families kinship support service to support delivery and coordinate activities between services where appropriate. • To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities. • To work alongside Adoption UK colleagues to develop and improve resources and services for our communities. Criteria EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE Demonstrable knowledge and understanding of the issues and challenges faced by care experienced families. (Essential) Experience of engagement and direct work with families and/or young people (Essential) Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential) Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Desirable) Skills and abilities Report writing and record keeping (Essential) Excellent communication skills, both written and verbal (Essential) Ability to build and maintain relationships (Essential) The ability to use Microsoft Office (Word, Excel, Outlook) (Essential) Accountability Liaise with colleagues to share updates and information Report to supervisor and relevant managers and external commissioners on activities Behaviours Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders. Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times. Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery Contributes to an open and honest culture Encourages challenge and creativity, transparency and consistency. Leads by example. Offers outstanding service to members. Promotes cross functional team working, sharing skills and knowledge Communicates clearly, seeking clarity when unclear and valuing the opinion of others. Valuing the opinion of other. Treating colleagues and other stakeholders with respect. Takes pride in own development, committed to achieving high standards and agreed objectives
At the Scottish Bible Society, we share the Bible. Thanks to the commitment and generosity of our supporters, the Scottish Bible Society is a charity that helps individuals and communities in over 200 countries and territories around the world receive Bibles in a language they understand and in a format they can use. We are creative in supporting churches in Scotland keep the Bible central and encourage meaningful engagement to deepen encounters with God. The range of projects we either initiate here or support around the world is extensive. We have an exciting opportunity for someone who would describe themselves as a content creator, writer, and social media communicator to join our existing team. You will be someone with a proven track record in digital communications and website management who can help raise the profile of the SBS brand and attract new audiences to engage with the mission of SBS. You will be articulate with strong influencing skills, who thrives in a fast-paced communications environment. This is a significant role in an organisation with a strong Christian ethos, therefore there is an occupational requirement that the post holder is a practising Christian. Full-time role based at Bible House, Edinburgh near Haymarket train station. Currently operating a hybrid model, 3 days in the office (Tue to Thur) and the option to work remotely 2 days. Out of normal business hours or occasional weekend work may be required, with time off in lieu in return.
May 05, 2026
Full time
At the Scottish Bible Society, we share the Bible. Thanks to the commitment and generosity of our supporters, the Scottish Bible Society is a charity that helps individuals and communities in over 200 countries and territories around the world receive Bibles in a language they understand and in a format they can use. We are creative in supporting churches in Scotland keep the Bible central and encourage meaningful engagement to deepen encounters with God. The range of projects we either initiate here or support around the world is extensive. We have an exciting opportunity for someone who would describe themselves as a content creator, writer, and social media communicator to join our existing team. You will be someone with a proven track record in digital communications and website management who can help raise the profile of the SBS brand and attract new audiences to engage with the mission of SBS. You will be articulate with strong influencing skills, who thrives in a fast-paced communications environment. This is a significant role in an organisation with a strong Christian ethos, therefore there is an occupational requirement that the post holder is a practising Christian. Full-time role based at Bible House, Edinburgh near Haymarket train station. Currently operating a hybrid model, 3 days in the office (Tue to Thur) and the option to work remotely 2 days. Out of normal business hours or occasional weekend work may be required, with time off in lieu in return.
Digital Content & Editorial Manager Maidstone, Kent The Company A well-established publishing company producing specialist magazines, digital content and events across niche sectors including motorsports, aviation, farming and transport. With a loyal and engaged audience, the business delivers high-quality editorial across print and digital platforms and hosts exhibitions and events that bring together readers and industry professionals. The Role My client is seeking a proactive and creative Digital Content & Editorial Manager to oversee and grow the digital presence of their fishing and agricultural media brands. This is a hands-on role combining editorial oversight with digital content execution and audience growth. You will work closely with editorial, sales and events teams while managing day-to-day digital activity. Key Responsibilities Managing and publishing content across websites and digital platforms Editing and overseeing content from freelance contributors Growing audience engagement through SEO, social media and newsletters Monitoring performance using analytics tools and optimising content accordingly Managing social media channels Supporting digital advertising and commercial initiatives Assisting with content and coverage for industry events Skills & Experience Required Experience within media, publishing or trade titles Previous print magazine experience is essential Strong editorial and sub-editing skills Experience using WordPress CMS A strong understanding of Google Analytics Knowledge of digital marketing and audience growth strategies Experience managing social media platforms and campaigns Ability to analyse performance data and improve content effectiveness Video editing and/or digital design skills Strong communication and collaboration skills Commercial awareness alongside sound editorial judgement Full UK driving licence and access to a car Desirable Experience working with agricultural or rural audiences Photography or basic design skills Experience with Google Ads (Search, Display, YouTube, Performance Max, etc.) Benefits Salary up to 35,000 per annum Hybrid working - 1 day per week in the office 25 days holiday + bank holidays Birthday off Pension scheme Clear progression opportunities
May 05, 2026
Full time
Digital Content & Editorial Manager Maidstone, Kent The Company A well-established publishing company producing specialist magazines, digital content and events across niche sectors including motorsports, aviation, farming and transport. With a loyal and engaged audience, the business delivers high-quality editorial across print and digital platforms and hosts exhibitions and events that bring together readers and industry professionals. The Role My client is seeking a proactive and creative Digital Content & Editorial Manager to oversee and grow the digital presence of their fishing and agricultural media brands. This is a hands-on role combining editorial oversight with digital content execution and audience growth. You will work closely with editorial, sales and events teams while managing day-to-day digital activity. Key Responsibilities Managing and publishing content across websites and digital platforms Editing and overseeing content from freelance contributors Growing audience engagement through SEO, social media and newsletters Monitoring performance using analytics tools and optimising content accordingly Managing social media channels Supporting digital advertising and commercial initiatives Assisting with content and coverage for industry events Skills & Experience Required Experience within media, publishing or trade titles Previous print magazine experience is essential Strong editorial and sub-editing skills Experience using WordPress CMS A strong understanding of Google Analytics Knowledge of digital marketing and audience growth strategies Experience managing social media platforms and campaigns Ability to analyse performance data and improve content effectiveness Video editing and/or digital design skills Strong communication and collaboration skills Commercial awareness alongside sound editorial judgement Full UK driving licence and access to a car Desirable Experience working with agricultural or rural audiences Photography or basic design skills Experience with Google Ads (Search, Display, YouTube, Performance Max, etc.) Benefits Salary up to 35,000 per annum Hybrid working - 1 day per week in the office 25 days holiday + bank holidays Birthday off Pension scheme Clear progression opportunities
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
May 05, 2026
Full time
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
AV Business Development Manager Covering UK - Ideally based local to London or North West England £40,000 £55,000 basic + Uncapped commission The Role: The AV Business Development Manager will take on new business focused role with the aim of bringing in new business opportunities for LED and AV solution sales with clients across commercial sectors including retail and hospitality. Key Responsibilities: Proactively hunt for new business opportunities. To create innovative methods to generate new sales pipeline via your own network, cold calling, email outreach and social media. Pitch and sell AV solutions with a strong focus on LED a digital signage systems. Attend client meetings and site visits across the UK Assist the technical team in converting the client s vision into implementable designs. Running client meetings, site visits and solution-led proposals. Working alongside presales and design teams to build viable AV solutions to meet client requirements. Put together and present quotations to clients. Closing deals and handing over to delivery teams. Requirements: 3+ years B2B sales experience within AV or LED / digital signage Proven track record of hitting / exceeding targets Strong new business mindset (must be comfortable targeting and winning new clients from initial cold outreach.) Full UK Driving License Right to work within the UK Package £40K £55K basic salary DOE Commission scheme OTE (£10K - £20K) Car allowance Flexible working / Remote work Paid mileage expenses 25 days holiday + bank holidays Laptop, phone Pension Interested? Click apply or contact Jake Voisey on the details provided SER-IN
May 05, 2026
Full time
AV Business Development Manager Covering UK - Ideally based local to London or North West England £40,000 £55,000 basic + Uncapped commission The Role: The AV Business Development Manager will take on new business focused role with the aim of bringing in new business opportunities for LED and AV solution sales with clients across commercial sectors including retail and hospitality. Key Responsibilities: Proactively hunt for new business opportunities. To create innovative methods to generate new sales pipeline via your own network, cold calling, email outreach and social media. Pitch and sell AV solutions with a strong focus on LED a digital signage systems. Attend client meetings and site visits across the UK Assist the technical team in converting the client s vision into implementable designs. Running client meetings, site visits and solution-led proposals. Working alongside presales and design teams to build viable AV solutions to meet client requirements. Put together and present quotations to clients. Closing deals and handing over to delivery teams. Requirements: 3+ years B2B sales experience within AV or LED / digital signage Proven track record of hitting / exceeding targets Strong new business mindset (must be comfortable targeting and winning new clients from initial cold outreach.) Full UK Driving License Right to work within the UK Package £40K £55K basic salary DOE Commission scheme OTE (£10K - £20K) Car allowance Flexible working / Remote work Paid mileage expenses 25 days holiday + bank holidays Laptop, phone Pension Interested? Click apply or contact Jake Voisey on the details provided SER-IN
Post summary This is an exciting senior position for an exceptional digital communications manager who wants to work for a high-impact campaigning NGO. In this role, you ll have the opportunity to lead and grow the digital channels of one of the UK s leading rights NGOs. We re looking for someone with a vision to help take our digital reach to the next level, whilst respecting supporters privacy. Big Brother Watch is a leading voice in the UK protecting privacy and free speech, and has a strong track record of successful campaigns that defend civil liberties in the UK. In this role, you ll work closely with the Director and Head of Advocacy to build campaigns that respond to pressing threats to our freedoms. You ll devise strategies to run successful digital campaigns including mass mobilisation; you ll curate the supporter journey for our network of 100,000 email subscribers; you ll manage and produce highly engaging content including long and short form videos and graphics for our social media channels; and you ll lead our digital fundraising. About you The right candidate will have strong experience in a similar role and a proven track record in social media management, content/video production and digital fundraising. You ll have experience working across a range of digital channels, including social media and video, website CMS, and email marketing platforms such as MailChimp. We are looking for someone who will diligently uphold our brand identity and voice; who is self-motivated, resourceful, and a proactive team player. You will be flexible, able to work under pressure and thrive managing a busy and sometimes competing workload. If this sounds like you, and you re passionate and committed to Big Brother Watch s mission (this is essential), we d like to hear from you. This is a broad role and you may not have experience in every area listed, but if you are a creative, digital-first communicator who is eager to grow and make an impact contact us. Big Brother Watch Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win. We re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future. We re a small, dedicated and highly effective team of seven full-time staff and five volunteers. Person specification Passion for Big Brother Watch s mission Experience of managing website CMS, basic HTML Experience in developing and managing newsletter strategy to drive engagement and support campaign goals Strong understanding of social media, particularly X, Instagram, YouTube, and TikTok, including best practice and trends Strong working knowledge of Adobe Creative Suite, particularly Premiere Pro, Photoshop, InDesign, and After Effects Hands-on experience shooting video content for campaigns or social media Experience of producing impactful copy for campaigns, including on sensitive and nuanced issues Demonstrable experience using digital skills for campaigns and/or fundraising Good understanding of the political climate Ability to translate technical information into easy to understand persuasive content and create engaging messaging for a variety of audiences across multiple digital channels Ability to monitor trends and identify creative opportunities that support campaign objectives Ability to monitor, analyse and report on performance data Strong organisational skills with ability to manage multiple projects and deadlines Friendly, positive and adaptable team player Desirable: 5+ years experience in digital campaigns, marketing or communications Educated to degree level in a relevant field. Interest in free and open source software Job description Key responsibilities General Devise and ensure delivery of Big Brother Watch s digital strategy & communications calendar, encompassing social media, website, and email, working closely with the Head of Advocacy Line manage and support staff within the digital communications team, including performance management and professional development Develop packages of digital and physical campaign resources to a high standard Monitor trends, sector standards and contribute ideas on new digital initiatives Designing templates for our briefings and bespoke report templates Website Drive recruitment of supporters and grow fundraising Help maintain and develop the Big Brother Watch website structure, content and SEO Create, upload and edit content (including images and video), work with HTML Work with colleagues to ensure all content is kept up-to-date. Email Manage the newsletter schedule and mailouts, and other supporter journey engagement Ensure best practice in email content, testing, delivery and response rates Ensure the highest standard of data protection regarding our databases Drive recruitment of subscribers Social media Manage and publish content on Big Brother Watch s social media platforms and demonstrate growth in outreach Lead the development and ideation of new social media content Create and edit videos and graphics Media Reposting spokepersons appearances in broadcast, online and print media via our digital channels General media monitoring of relevant news & press opportunities Contributing to press strategies Potential requirement to be on 24 hour call for media enquiries this is on a rota system.
May 05, 2026
Full time
Post summary This is an exciting senior position for an exceptional digital communications manager who wants to work for a high-impact campaigning NGO. In this role, you ll have the opportunity to lead and grow the digital channels of one of the UK s leading rights NGOs. We re looking for someone with a vision to help take our digital reach to the next level, whilst respecting supporters privacy. Big Brother Watch is a leading voice in the UK protecting privacy and free speech, and has a strong track record of successful campaigns that defend civil liberties in the UK. In this role, you ll work closely with the Director and Head of Advocacy to build campaigns that respond to pressing threats to our freedoms. You ll devise strategies to run successful digital campaigns including mass mobilisation; you ll curate the supporter journey for our network of 100,000 email subscribers; you ll manage and produce highly engaging content including long and short form videos and graphics for our social media channels; and you ll lead our digital fundraising. About you The right candidate will have strong experience in a similar role and a proven track record in social media management, content/video production and digital fundraising. You ll have experience working across a range of digital channels, including social media and video, website CMS, and email marketing platforms such as MailChimp. We are looking for someone who will diligently uphold our brand identity and voice; who is self-motivated, resourceful, and a proactive team player. You will be flexible, able to work under pressure and thrive managing a busy and sometimes competing workload. If this sounds like you, and you re passionate and committed to Big Brother Watch s mission (this is essential), we d like to hear from you. This is a broad role and you may not have experience in every area listed, but if you are a creative, digital-first communicator who is eager to grow and make an impact contact us. Big Brother Watch Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win. We re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future. We re a small, dedicated and highly effective team of seven full-time staff and five volunteers. Person specification Passion for Big Brother Watch s mission Experience of managing website CMS, basic HTML Experience in developing and managing newsletter strategy to drive engagement and support campaign goals Strong understanding of social media, particularly X, Instagram, YouTube, and TikTok, including best practice and trends Strong working knowledge of Adobe Creative Suite, particularly Premiere Pro, Photoshop, InDesign, and After Effects Hands-on experience shooting video content for campaigns or social media Experience of producing impactful copy for campaigns, including on sensitive and nuanced issues Demonstrable experience using digital skills for campaigns and/or fundraising Good understanding of the political climate Ability to translate technical information into easy to understand persuasive content and create engaging messaging for a variety of audiences across multiple digital channels Ability to monitor trends and identify creative opportunities that support campaign objectives Ability to monitor, analyse and report on performance data Strong organisational skills with ability to manage multiple projects and deadlines Friendly, positive and adaptable team player Desirable: 5+ years experience in digital campaigns, marketing or communications Educated to degree level in a relevant field. Interest in free and open source software Job description Key responsibilities General Devise and ensure delivery of Big Brother Watch s digital strategy & communications calendar, encompassing social media, website, and email, working closely with the Head of Advocacy Line manage and support staff within the digital communications team, including performance management and professional development Develop packages of digital and physical campaign resources to a high standard Monitor trends, sector standards and contribute ideas on new digital initiatives Designing templates for our briefings and bespoke report templates Website Drive recruitment of supporters and grow fundraising Help maintain and develop the Big Brother Watch website structure, content and SEO Create, upload and edit content (including images and video), work with HTML Work with colleagues to ensure all content is kept up-to-date. Email Manage the newsletter schedule and mailouts, and other supporter journey engagement Ensure best practice in email content, testing, delivery and response rates Ensure the highest standard of data protection regarding our databases Drive recruitment of subscribers Social media Manage and publish content on Big Brother Watch s social media platforms and demonstrate growth in outreach Lead the development and ideation of new social media content Create and edit videos and graphics Media Reposting spokepersons appearances in broadcast, online and print media via our digital channels General media monitoring of relevant news & press opportunities Contributing to press strategies Potential requirement to be on 24 hour call for media enquiries this is on a rota system.
Communications and PR Manager Location: Headquarters in Lincoln HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation Hours: Full-Time, 37.5 per week Salary: £34,000 to £42,000 (FTE), subject to skills and experience. Contract: Permanent Reporting to: Director of Income and Engagement About Us The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency. Rated outstanding by the Care Quality Commission across all five areas that were inspected Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues. About the Role The Senior Communications & PR Manager will lead all internal and external communications for Lincolnshire & Nottinghamshire Air Ambulance. The role is responsible for protecting and enhancing LNAA s reputation, delivering clear and compelling storytelling, and maximising visibility across media, digital platforms and key stakeholder networks. Through strategic planning, strong leadership and creative communication, the postholder will engage staff, volunteers and supporters, secure positive media coverage, and support fundraising and organisational priorities. Our Benefits Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff) Additional days leave for your birthday. Pension scheme includes 6% employer contributions, with 4% employee contribution. Access to a Health & Wellbeing Care Plan Occupational Sick Pay Scheme Life insurance at 3 times your annual salary On completion of probationary period. Closing date: 1st June Interview date: Week commencing 8th June 2026 N.B . We reserve the right to close this vacancy early if sufficient applications are received. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. A full driving licence and access to a vehicle (or equivalent) is required for this role. Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation. Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. No agencies please.
May 05, 2026
Full time
Communications and PR Manager Location: Headquarters in Lincoln HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation Hours: Full-Time, 37.5 per week Salary: £34,000 to £42,000 (FTE), subject to skills and experience. Contract: Permanent Reporting to: Director of Income and Engagement About Us The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency. Rated outstanding by the Care Quality Commission across all five areas that were inspected Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues. About the Role The Senior Communications & PR Manager will lead all internal and external communications for Lincolnshire & Nottinghamshire Air Ambulance. The role is responsible for protecting and enhancing LNAA s reputation, delivering clear and compelling storytelling, and maximising visibility across media, digital platforms and key stakeholder networks. Through strategic planning, strong leadership and creative communication, the postholder will engage staff, volunteers and supporters, secure positive media coverage, and support fundraising and organisational priorities. Our Benefits Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff) Additional days leave for your birthday. Pension scheme includes 6% employer contributions, with 4% employee contribution. Access to a Health & Wellbeing Care Plan Occupational Sick Pay Scheme Life insurance at 3 times your annual salary On completion of probationary period. Closing date: 1st June Interview date: Week commencing 8th June 2026 N.B . We reserve the right to close this vacancy early if sufficient applications are received. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. A full driving licence and access to a vehicle (or equivalent) is required for this role. Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation. Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. No agencies please.
There when it matters Sue Ryder is looking for a Social Media Manager To develop the strategic management and growth of Sue Ryders busy social media channels with the support of the Senior Social Media Manager. In this role you will lead on paid social media activity across Meta and other channels managing ad accounts to support our income-generating activities, including fundraising and retail, promotion of our end-of-life care and grief support services, and supporting our brand awareness activities. Reporting to the Senior Social Media Manager and line managing our Senior Social Media Officer the role has close liaison with colleagues from across the whole organisation particularly Fundraising This is an exciting opportunity for an experienced Social Media manager to make a real and lasting impact helping Sue Ryder reach more people at the moments that matter most. About the role: Support the Senior Social Media Officer to develop and maintain our national local and retail social media channels by planning and creating high-quality and engaging content. Manage the daily moderation rota across the team, participating in tasks and sharing opportunities for engagement. Lead paid social activity across income-generation, guiding the Senior Social Media Officer with their projects and acting as key contact for others. Develop and implement a retail social media strategy, with support from the Senior Digital Manager, to enable teams to promote their activities and enhance our national channels Manage our ongoing reporting across organic and paid social media to help us continually evaluate our strategy, ensuring our channels are regularly optimised and using data and insight to inform decisions. Deputise for the Senior Social Media Manager in relevant meetings and represent the social media team in agreed project groups. Essential: Demonstrable experience and understanding of developing a social media communications strategy and delivery plans, including securing buy-in from colleagues across the organisation Strong line management skills and the ability to influence colleagues from other directorates Intermediate level skills in Canva, Photoshop and Premiere Pro (or other image and video editing software) Confident using Meta Business Suite, listening tools (preferably Sprout Social) and all social media platforms Experience working with PR and Brand & Marketing teams across integrated campaigns Demonstrable experience in managing and reporting on a large and busy portfolio of social media accounts across multiple platforms, including excellent knowledge of GA4, Looker Studio and native platform analytical tools Desirable: Digital fundraising experience Experience of working in the charity sector Social Media Manager January 2026 Wider understanding of digital marketing Experience working with external agencies Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. Closing date: 12th May Interviews: CV s reviewed as received We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications. Benefits Company pension scheme 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Staff discount of 10% on new goods online Structured induction programme and learning and development opportunities. For more of our employee benefits please visit our website. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation. If you require support to compete an application or participate fully in the interview process, please let us know If you want more than just a job, we want you. Join the team and be there when it matters.
May 05, 2026
Full time
There when it matters Sue Ryder is looking for a Social Media Manager To develop the strategic management and growth of Sue Ryders busy social media channels with the support of the Senior Social Media Manager. In this role you will lead on paid social media activity across Meta and other channels managing ad accounts to support our income-generating activities, including fundraising and retail, promotion of our end-of-life care and grief support services, and supporting our brand awareness activities. Reporting to the Senior Social Media Manager and line managing our Senior Social Media Officer the role has close liaison with colleagues from across the whole organisation particularly Fundraising This is an exciting opportunity for an experienced Social Media manager to make a real and lasting impact helping Sue Ryder reach more people at the moments that matter most. About the role: Support the Senior Social Media Officer to develop and maintain our national local and retail social media channels by planning and creating high-quality and engaging content. Manage the daily moderation rota across the team, participating in tasks and sharing opportunities for engagement. Lead paid social activity across income-generation, guiding the Senior Social Media Officer with their projects and acting as key contact for others. Develop and implement a retail social media strategy, with support from the Senior Digital Manager, to enable teams to promote their activities and enhance our national channels Manage our ongoing reporting across organic and paid social media to help us continually evaluate our strategy, ensuring our channels are regularly optimised and using data and insight to inform decisions. Deputise for the Senior Social Media Manager in relevant meetings and represent the social media team in agreed project groups. Essential: Demonstrable experience and understanding of developing a social media communications strategy and delivery plans, including securing buy-in from colleagues across the organisation Strong line management skills and the ability to influence colleagues from other directorates Intermediate level skills in Canva, Photoshop and Premiere Pro (or other image and video editing software) Confident using Meta Business Suite, listening tools (preferably Sprout Social) and all social media platforms Experience working with PR and Brand & Marketing teams across integrated campaigns Demonstrable experience in managing and reporting on a large and busy portfolio of social media accounts across multiple platforms, including excellent knowledge of GA4, Looker Studio and native platform analytical tools Desirable: Digital fundraising experience Experience of working in the charity sector Social Media Manager January 2026 Wider understanding of digital marketing Experience working with external agencies Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. Closing date: 12th May Interviews: CV s reviewed as received We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications. Benefits Company pension scheme 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Staff discount of 10% on new goods online Structured induction programme and learning and development opportunities. For more of our employee benefits please visit our website. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation. If you require support to compete an application or participate fully in the interview process, please let us know If you want more than just a job, we want you. Join the team and be there when it matters.
Get Staffed Online Recruitment Limited
Swanley, Kent
SEAS Advocate Reporting To: SEAS Programme Manager Hours: 37 hours per week Area: Kent Location: Hybrid (Some homeworking with travel across Kent and Medway) Office-Base: Home Salary: £26,955.24 per annum Fixed term contract until 31st March 2027, with possibility of extension. Are you compassionate, organised, and looking to make a real difference in people's lives? Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? This is an exciting opportunity to work in the innovative SEAS team delivering both one-to-one and group support for autistic adults as part of the South East Autism Support (SEAS) Programme in Kent. You will support individuals through self-advocacy sessions and regular peer support groups, both online and in-person. You will manage your own caseload, collaborate with local organisations, and help grow the service in response to member needs. About the SEAS Programme The SEAS Programme is built on the principles of self-advocacy. Our client creates safe, supportive spaces where people can share experiences, build social connections and build confidence. The programme is currently made up of two projects - All Together Autistic and the Touch Base Project. All Together Autistic (ATA) ATA offers a range of in-person groups across Kent and Medway, as well as a large variety of online groups. The exact nature of each area's groups is planned with local members and groups which include walks, art and creative, active events and are always building. The Touch Base Project (TB) TB offers six weeks of one-to-one self-advocacy for Members who are struggling with their mental health and feel that they need additional support. Our client works with Members to develop SMART goals and to build confidence to achieve these targets. Together they aim to help members make lasting change happen for themselves. Main Duties and Responsibilities As a SEAS Advocate, your role will be varied and people focused. While no two days are the same, your responsibilities will broadly fall into the following areas: Group Facilitation and Community Building: Lead and grow the All Together Autistic peer support groups in your assigned region. Manage group logistics, including venue bookings, communication with Members, and welcoming new participants. Promote inclusive, safe, and engaging group environments shaped by Member interests and needs. One-to-One Self Advocacy Facilitation: Maintain a caseload of Touch Base interventions - offering six weeks of goal-focussed work. Deliver sessions both remotely (via Zoom) or in-person. Work with members to discuss their options, set targets, and build confidence in navigating services or systems. Teamwork and Organisation: Attend regular team meetings, supervisions, and training sessions. Cover groups or individual sessions for colleagues when needed. Work in line with our client's policies, including safeguarding, data protection, and equal opportunities. Travel across Kent and Medway as required, occasionally at short notice. Work flexibly, including some evenings and weekends, to meet project needs. Person Specification Suitability for the role will be assessed through CV, Cover Letter, and at interview against the following criteria. Qualifications and Training: Willingness to undertake training and continuing professional development. A full, clean UK driving licence and insurance covering business use. Knowledge and Experience: Experience working with autistic adults in a professional context. Awareness of data protection, GDPR, and information sharing responsibilities. Awareness and commitment to equal opportunities and inclusive practice. Awareness of adult safeguarding procedures. Experience of working independently or in a lone-working context. Skills and Abilities: Ability to communicate effectively and sensitively with autistic adults. A person-centred, non-judgemental approach. Strong initiative and problem-solving skills. Confident using online platforms such as Zoom, WhatsApp, and Discord. Willingness to work flexibly, including some evenings and weekends. Ability to travel freely across Kent and Medway. Commitment to representing our client's values and promoting its work. Communication and Engagement: Excellent verbal and written communication skills. Ability to respond to enquiries in a professional and approachable manner. Familiarity with online communication tools and virtual group facilitation. Commitment to innovation and exploring new technologies to engage Members. Understanding of how to use social media and digital tools to promote community engagement (desirable). Please note: This role is only open to applicants who already have the right to work in the UK. Our client is unable to offer sponsorship or assist with visa applications. This post is subject to an enhanced Disclosure and Barring Service (DBS) check. To apply, please send your CV and a Cover Letter now. Interviews will be held in the week commencing Monday, 18th of May. Please indicate any problems with availability or requests for reasonable adjustments in your application and/or cover letter.
May 05, 2026
Contractor
SEAS Advocate Reporting To: SEAS Programme Manager Hours: 37 hours per week Area: Kent Location: Hybrid (Some homeworking with travel across Kent and Medway) Office-Base: Home Salary: £26,955.24 per annum Fixed term contract until 31st March 2027, with possibility of extension. Are you compassionate, organised, and looking to make a real difference in people's lives? Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? This is an exciting opportunity to work in the innovative SEAS team delivering both one-to-one and group support for autistic adults as part of the South East Autism Support (SEAS) Programme in Kent. You will support individuals through self-advocacy sessions and regular peer support groups, both online and in-person. You will manage your own caseload, collaborate with local organisations, and help grow the service in response to member needs. About the SEAS Programme The SEAS Programme is built on the principles of self-advocacy. Our client creates safe, supportive spaces where people can share experiences, build social connections and build confidence. The programme is currently made up of two projects - All Together Autistic and the Touch Base Project. All Together Autistic (ATA) ATA offers a range of in-person groups across Kent and Medway, as well as a large variety of online groups. The exact nature of each area's groups is planned with local members and groups which include walks, art and creative, active events and are always building. The Touch Base Project (TB) TB offers six weeks of one-to-one self-advocacy for Members who are struggling with their mental health and feel that they need additional support. Our client works with Members to develop SMART goals and to build confidence to achieve these targets. Together they aim to help members make lasting change happen for themselves. Main Duties and Responsibilities As a SEAS Advocate, your role will be varied and people focused. While no two days are the same, your responsibilities will broadly fall into the following areas: Group Facilitation and Community Building: Lead and grow the All Together Autistic peer support groups in your assigned region. Manage group logistics, including venue bookings, communication with Members, and welcoming new participants. Promote inclusive, safe, and engaging group environments shaped by Member interests and needs. One-to-One Self Advocacy Facilitation: Maintain a caseload of Touch Base interventions - offering six weeks of goal-focussed work. Deliver sessions both remotely (via Zoom) or in-person. Work with members to discuss their options, set targets, and build confidence in navigating services or systems. Teamwork and Organisation: Attend regular team meetings, supervisions, and training sessions. Cover groups or individual sessions for colleagues when needed. Work in line with our client's policies, including safeguarding, data protection, and equal opportunities. Travel across Kent and Medway as required, occasionally at short notice. Work flexibly, including some evenings and weekends, to meet project needs. Person Specification Suitability for the role will be assessed through CV, Cover Letter, and at interview against the following criteria. Qualifications and Training: Willingness to undertake training and continuing professional development. A full, clean UK driving licence and insurance covering business use. Knowledge and Experience: Experience working with autistic adults in a professional context. Awareness of data protection, GDPR, and information sharing responsibilities. Awareness and commitment to equal opportunities and inclusive practice. Awareness of adult safeguarding procedures. Experience of working independently or in a lone-working context. Skills and Abilities: Ability to communicate effectively and sensitively with autistic adults. A person-centred, non-judgemental approach. Strong initiative and problem-solving skills. Confident using online platforms such as Zoom, WhatsApp, and Discord. Willingness to work flexibly, including some evenings and weekends. Ability to travel freely across Kent and Medway. Commitment to representing our client's values and promoting its work. Communication and Engagement: Excellent verbal and written communication skills. Ability to respond to enquiries in a professional and approachable manner. Familiarity with online communication tools and virtual group facilitation. Commitment to innovation and exploring new technologies to engage Members. Understanding of how to use social media and digital tools to promote community engagement (desirable). Please note: This role is only open to applicants who already have the right to work in the UK. Our client is unable to offer sponsorship or assist with visa applications. This post is subject to an enhanced Disclosure and Barring Service (DBS) check. To apply, please send your CV and a Cover Letter now. Interviews will be held in the week commencing Monday, 18th of May. Please indicate any problems with availability or requests for reasonable adjustments in your application and/or cover letter.
Sky Media is Sky's advertising business, responsible for connecting brands with audiences across one of the UK's most powerful and diverse media portfolios. Representing Sky's own channels, platforms and digital environments - including Sky Sports, Sky News, Sky Cinema, Sky Atlantic, Sky Max and - Sky Media also partners with a range of leading third-party broadcasters, media owners and platforms such as Discovery Networks, Paramount, NBCUniversal, HBOMax, YouTube, TikTok & X. The Digital Sales Manager sits within Sky Media's Digital Sales team and plays a key role in driving growth across Sky's fast-expanding digital advertising proposition. As part of a wider commercial sales organisation, the role works closely with Sales Controllers, the wider Digital Sales team and senior leadership to deliver market-leading, multi-platform advertising solutions for agencies and clients. This is an external-facing sales role focused on maximising revenue across Sky Media's digital platforms. The Digital Sales Manager is responsible for responding to briefs, identifying incremental commercial opportunities and ensuring clients are fully accessing the breadth of Sky's digital capabilities. Success in the role requires a strong understanding of Sky Media's end-to-end digital proposition and the ability to translate this into compelling, commercially effective solutions for advertisers. For this role we offer the hybrid working approach with 3 days a week onsite in our Manchester office. What you'll do: • Identify, build and convert sales opportunities through quality prospecting, pipeline management and development of compelling and creative strategic sales propositions. • Develop knowledge of the Digital product suite and ensure that the wider non-digital teams are aware of all new targeting and developments • Maximise growth of revenue by converting single campaign clients to long term regular advertisers and drive growth of digital and Video on Demand spenders through direct, programmatic and One Campaign buying routes • Work closely with the Head of Sales and Sales Controller to manage agency portfolios across Independent and Network agencies, and develop effective business relationships • Achieve digital and Video On Demand revenue targets in conjunction with Sales Controllers and Sales Managers What you'll bring: • Extensive, hands on experience of large scale digital and on demand advertising platforms (e.g. broadcaster, streaming, or publisher led), with a proven track record of delivering sustained revenue growth in a complex, multi product environment • Deep knowledge of the UK digital and video advertising landscape, including programmatic, addressable, audience-based targeting, measurement methodologies and evolving media trading models • Established and active network of senior contacts across UK media agencies and regional clients, with demonstrable success influencing planning and investment decisions • Proven ability to strategically manage and grow agency portfolios, including navigating holding-company structures and regional planning teams. • Ability to identify, build and convert sales opportunities through quality prospecting, pipeline management and development of compelling sales propositions • Comprehensive understanding of media planning and buying processes, with the ability to credibly challenge and influence agencies at all levels The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Manchester Cotton House The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 05, 2026
Full time
Sky Media is Sky's advertising business, responsible for connecting brands with audiences across one of the UK's most powerful and diverse media portfolios. Representing Sky's own channels, platforms and digital environments - including Sky Sports, Sky News, Sky Cinema, Sky Atlantic, Sky Max and - Sky Media also partners with a range of leading third-party broadcasters, media owners and platforms such as Discovery Networks, Paramount, NBCUniversal, HBOMax, YouTube, TikTok & X. The Digital Sales Manager sits within Sky Media's Digital Sales team and plays a key role in driving growth across Sky's fast-expanding digital advertising proposition. As part of a wider commercial sales organisation, the role works closely with Sales Controllers, the wider Digital Sales team and senior leadership to deliver market-leading, multi-platform advertising solutions for agencies and clients. This is an external-facing sales role focused on maximising revenue across Sky Media's digital platforms. The Digital Sales Manager is responsible for responding to briefs, identifying incremental commercial opportunities and ensuring clients are fully accessing the breadth of Sky's digital capabilities. Success in the role requires a strong understanding of Sky Media's end-to-end digital proposition and the ability to translate this into compelling, commercially effective solutions for advertisers. For this role we offer the hybrid working approach with 3 days a week onsite in our Manchester office. What you'll do: • Identify, build and convert sales opportunities through quality prospecting, pipeline management and development of compelling and creative strategic sales propositions. • Develop knowledge of the Digital product suite and ensure that the wider non-digital teams are aware of all new targeting and developments • Maximise growth of revenue by converting single campaign clients to long term regular advertisers and drive growth of digital and Video on Demand spenders through direct, programmatic and One Campaign buying routes • Work closely with the Head of Sales and Sales Controller to manage agency portfolios across Independent and Network agencies, and develop effective business relationships • Achieve digital and Video On Demand revenue targets in conjunction with Sales Controllers and Sales Managers What you'll bring: • Extensive, hands on experience of large scale digital and on demand advertising platforms (e.g. broadcaster, streaming, or publisher led), with a proven track record of delivering sustained revenue growth in a complex, multi product environment • Deep knowledge of the UK digital and video advertising landscape, including programmatic, addressable, audience-based targeting, measurement methodologies and evolving media trading models • Established and active network of senior contacts across UK media agencies and regional clients, with demonstrable success influencing planning and investment decisions • Proven ability to strategically manage and grow agency portfolios, including navigating holding-company structures and regional planning teams. • Ability to identify, build and convert sales opportunities through quality prospecting, pipeline management and development of compelling sales propositions • Comprehensive understanding of media planning and buying processes, with the ability to credibly challenge and influence agencies at all levels The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Manchester Cotton House The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Vocational Skills Coach Location: This is a hybrid role which allows you to split your time between home and the Manchester office 2/3 days a week. The Vocational Skills Coach plays a pivotal role in supporting and developing apprentices on the Level 6 Control Systems Degree Apprenticeship. This position is responsible for providing high-quality, individualised coaching and support, ensuring apprentices develop proficiency in vocational skills and knowledge, complete their Apprenticeship Assessment, and thrive in their careers. The Skills Coach will ensure compliance with all relevant apprenticeship standards, funding regulations, and educational best practices, promoting a learner-centric environment that promotes high standards and professional growth. Please note: this role requires candidates to have current and permanent right to work in the UK. We are unable to support visa applications for this position. Key Responsibilities: Deliver advanced vocational coaching to Level 6 Control Systems apprentices, drawing on extensive technical knowledge in PLCs, HMIs, SCADA, industrial networks and drives. Agree and manage personalised development and assessment plans, aligned to the apprenticeship standard and employer needs. Conduct regular progress reviews, providing clear feedback and supporting apprentices to build robust portfolios for End-Point Assessment. Work closely with employers, line managers, partner colleges and universities to monitor progress and ensure a supportive learning environment. Ensure full compliance with Ofsted, DfE funding rules, Skills England requirements, safeguarding, Prevent and British Values, maintaining accurate apprentice records. Collaborate with internal delivery, quality and compliance teams to support high-quality programme delivery and continuous improvement. Contribute to the growth and development of Siemens' apprenticeship offer, including employer engagement, new programme development and use of digital learning tools. Maintain continuous professional development and support internal and external quality assurance activity. What we're looking for Essential Significant practical experience working with automation and control systems Demonstrable ability to coach, mentor and motivate learners Good understanding of the apprenticeship learner journey and assessment requirements Knowledge of Ofsted, DfE funding rules and compliance Clear communicator with solid organisational skills and experience handling an apprentice caseload Commitment to Safeguarding, Prevent and learner wellbeing Desirable Experience working in an apprenticeship, education or training environment Assessor and/or teaching qualifications (e.g. TAQA, A1, CAVA, CET) Degree or equivalent in an engineering, technical or education-related field Experience using digital learning platforms Please note: This role is subject to pre-employment screening, which includes (but is not limited to) an enhanced DBS check, online and social media screening, and reference checks. What can we offer? Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days! We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that diverse minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
May 04, 2026
Full time
Vocational Skills Coach Location: This is a hybrid role which allows you to split your time between home and the Manchester office 2/3 days a week. The Vocational Skills Coach plays a pivotal role in supporting and developing apprentices on the Level 6 Control Systems Degree Apprenticeship. This position is responsible for providing high-quality, individualised coaching and support, ensuring apprentices develop proficiency in vocational skills and knowledge, complete their Apprenticeship Assessment, and thrive in their careers. The Skills Coach will ensure compliance with all relevant apprenticeship standards, funding regulations, and educational best practices, promoting a learner-centric environment that promotes high standards and professional growth. Please note: this role requires candidates to have current and permanent right to work in the UK. We are unable to support visa applications for this position. Key Responsibilities: Deliver advanced vocational coaching to Level 6 Control Systems apprentices, drawing on extensive technical knowledge in PLCs, HMIs, SCADA, industrial networks and drives. Agree and manage personalised development and assessment plans, aligned to the apprenticeship standard and employer needs. Conduct regular progress reviews, providing clear feedback and supporting apprentices to build robust portfolios for End-Point Assessment. Work closely with employers, line managers, partner colleges and universities to monitor progress and ensure a supportive learning environment. Ensure full compliance with Ofsted, DfE funding rules, Skills England requirements, safeguarding, Prevent and British Values, maintaining accurate apprentice records. Collaborate with internal delivery, quality and compliance teams to support high-quality programme delivery and continuous improvement. Contribute to the growth and development of Siemens' apprenticeship offer, including employer engagement, new programme development and use of digital learning tools. Maintain continuous professional development and support internal and external quality assurance activity. What we're looking for Essential Significant practical experience working with automation and control systems Demonstrable ability to coach, mentor and motivate learners Good understanding of the apprenticeship learner journey and assessment requirements Knowledge of Ofsted, DfE funding rules and compliance Clear communicator with solid organisational skills and experience handling an apprentice caseload Commitment to Safeguarding, Prevent and learner wellbeing Desirable Experience working in an apprenticeship, education or training environment Assessor and/or teaching qualifications (e.g. TAQA, A1, CAVA, CET) Degree or equivalent in an engineering, technical or education-related field Experience using digital learning platforms Please note: This role is subject to pre-employment screening, which includes (but is not limited to) an enhanced DBS check, online and social media screening, and reference checks. What can we offer? Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days! We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that diverse minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
Sky Media is Sky's advertising business, responsible for connecting brands with audiences across one of the UK's most powerful and diverse media portfolios. Representing Sky's own channels, platforms and digital environments - including Sky Sports, Sky News, Sky Cinema, Sky Atlantic, Sky Max and - Sky Media also partners with a range of leading third-party broadcasters, media owners and platforms such as Discovery Networks, Paramount, NBCUniversal, HBOMax, YouTube, TikTok & X. The Digital Sales Manager sits within Sky Media's Digital Sales team and plays a key role in driving growth across Sky's fast-expanding digital advertising proposition. As part of a wider commercial sales organisation, the role works closely with Sales Controllers, the wider Digital Sales team and senior leadership to deliver market-leading, multi-platform advertising solutions for agencies and clients. This is an external-facing sales role focused on maximising revenue across Sky Media's digital platforms. The Digital Sales Manager is responsible for responding to briefs, identifying incremental commercial opportunities and ensuring clients are fully accessing the breadth of Sky's digital capabilities. Success in the role requires a strong understanding of Sky Media's end-to-end digital proposition and the ability to translate this into compelling, commercially effective solutions for advertisers. For this role we offer the hybrid working approach with 3 days a week onsite in our Manchester office. What you'll do: • Identify, build and convert sales opportunities through quality prospecting, pipeline management and development of compelling and creative strategic sales propositions. • Develop knowledge of the Digital product suite and ensure that the wider non-digital teams are aware of all new targeting and developments • Maximise growth of revenue by converting single campaign clients to long term regular advertisers and drive growth of digital and Video on Demand spenders through direct, programmatic and One Campaign buying routes • Work closely with the Head of Sales and Sales Controller to manage agency portfolios across Independent and Network agencies, and develop effective business relationships • Achieve digital and Video On Demand revenue targets in conjunction with Sales Controllers and Sales Managers What you'll bring: • Extensive, hands on experience of large scale digital and on demand advertising platforms (e.g. broadcaster, streaming, or publisher led), with a proven track record of delivering sustained revenue growth in a complex, multi product environment • Deep knowledge of the UK digital and video advertising landscape, including programmatic, addressable, audience-based targeting, measurement methodologies and evolving media trading models • Established and active network of senior contacts across UK media agencies and regional clients, with demonstrable success influencing planning and investment decisions • Proven ability to strategically manage and grow agency portfolios, including navigating holding-company structures and regional planning teams. • Ability to identify, build and convert sales opportunities through quality prospecting, pipeline management and development of compelling sales propositions • Comprehensive understanding of media planning and buying processes, with the ability to credibly challenge and influence agencies at all levels The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Manchester Cotton House The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
Sky Media is Sky's advertising business, responsible for connecting brands with audiences across one of the UK's most powerful and diverse media portfolios. Representing Sky's own channels, platforms and digital environments - including Sky Sports, Sky News, Sky Cinema, Sky Atlantic, Sky Max and - Sky Media also partners with a range of leading third-party broadcasters, media owners and platforms such as Discovery Networks, Paramount, NBCUniversal, HBOMax, YouTube, TikTok & X. The Digital Sales Manager sits within Sky Media's Digital Sales team and plays a key role in driving growth across Sky's fast-expanding digital advertising proposition. As part of a wider commercial sales organisation, the role works closely with Sales Controllers, the wider Digital Sales team and senior leadership to deliver market-leading, multi-platform advertising solutions for agencies and clients. This is an external-facing sales role focused on maximising revenue across Sky Media's digital platforms. The Digital Sales Manager is responsible for responding to briefs, identifying incremental commercial opportunities and ensuring clients are fully accessing the breadth of Sky's digital capabilities. Success in the role requires a strong understanding of Sky Media's end-to-end digital proposition and the ability to translate this into compelling, commercially effective solutions for advertisers. For this role we offer the hybrid working approach with 3 days a week onsite in our Manchester office. What you'll do: • Identify, build and convert sales opportunities through quality prospecting, pipeline management and development of compelling and creative strategic sales propositions. • Develop knowledge of the Digital product suite and ensure that the wider non-digital teams are aware of all new targeting and developments • Maximise growth of revenue by converting single campaign clients to long term regular advertisers and drive growth of digital and Video on Demand spenders through direct, programmatic and One Campaign buying routes • Work closely with the Head of Sales and Sales Controller to manage agency portfolios across Independent and Network agencies, and develop effective business relationships • Achieve digital and Video On Demand revenue targets in conjunction with Sales Controllers and Sales Managers What you'll bring: • Extensive, hands on experience of large scale digital and on demand advertising platforms (e.g. broadcaster, streaming, or publisher led), with a proven track record of delivering sustained revenue growth in a complex, multi product environment • Deep knowledge of the UK digital and video advertising landscape, including programmatic, addressable, audience-based targeting, measurement methodologies and evolving media trading models • Established and active network of senior contacts across UK media agencies and regional clients, with demonstrable success influencing planning and investment decisions • Proven ability to strategically manage and grow agency portfolios, including navigating holding-company structures and regional planning teams. • Ability to identify, build and convert sales opportunities through quality prospecting, pipeline management and development of compelling sales propositions • Comprehensive understanding of media planning and buying processes, with the ability to credibly challenge and influence agencies at all levels The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Manchester Cotton House The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Office Location: Wentworth Woodhouse Wentworth, Rotherham, South Yorkshire Length of Contract: Permanent Hours of Work: 37.5 per week x 50 weeks Responsible to: CEO Role Purpose: Wentworth Woodhouse Preservation Trust (WWPT) was formed in 2014 with the specific mission to save Grade I Listed Wentworth Woodhouse for the benefit of the nation. However, from the moment the Trust took ownership of the site in 2017, the emphasis of its work has been to provide opportunities for those who need them most, and to develop a rich, varied, and exciting cultural offer at Wentworth, attracting a national and ultimately international audience to South Yorkshire. In 2023 the Wentworth Woodhouse Cultural Strategy was launched which set out plans for development of the cultural offer to 2028. It is bold, exciting, innovative and ambitious. It is already changing people's perceptions of Rotherham and is helping to launch Wentworth Woodhouse on to the national and international stage. This senior leadership role will drive all aspects of our cultural offer including visitor engagement, exhibitions, cultural event programming, and digital and film production. The role requires determined, pioneering leadership, dynamic thinking and a passion for developing and implementing world class programming, as well as managing busy and diverse activities across the site. You will need a broad national perspective to ensure our potential and ambitions continue to be brought to life. Equality and diversity will be at the forefront of your strategic thinking, and your track record will demonstrate your ability to understand the complexities of delivering outstanding projects to national audiences. Working as part of the senior leadership team you will be required to plan and implement your departmental work around the needs of several other operational departments and to play a leading role in the organisations wider strategic thinking. Main Duties Working as part of the senior management team you will: Work with the CEO and other members of the Senior Leadership Team to achieve the charity s strategic objectives, contributing to the annual business plan, attending regular team meetings, and providing support to the CEO on strategic and operational planning. Oversee and be responsible for all aspects of development and delivery of the cultural offer at Wentworth Woodhouse as set out in the Cultural Strategy. This includes: Collections - caring for the collection and government indemnity. Exhibitions and cultural programming - from research through to delivery. Community engagement activity. Tours - management of the tour guide team, support script development, training. Interpretation - house and wider site interpretation. Be accountable for collections, both owned and loaned, including historic fine and decorative works of art and a growing archive, ensuring adherence to best practice in collections management and preventative conservation. To be responsible for managing loans to WWPT in-line with the Government Indemnity Scheme. To lead on the disaster planning in relation to cultural assets. To manage conservation projects as required. Work closely with the senior leadership team, ensuring our heritage story, including the restoration programme is at the heart of our cultural offer. Working with and line managing the Learning Manager to develop a learning and skills training strategy aligned with Wentworth Woodhouse's mission, audience development goals and wider organisational objectives. Work with the Culture team to curate a high quality, diverse, and multi-disciplinary programme of events, exhibitions, films and heritage activity to be presented in-person and online. Build and maintain strong working relationships with funders, artists, managers and key stakeholders. Act as the Wentworth Woodhouse key point of contact for the Cultural Partnership Board, Rotherham Creative Health the SY Creative Health Board and the Flux Consortium. Produce regular verbal and written reports on engagement, activity delivery, impact and the development of new programmes Manage, support, coach and appraise the Culture Team. Support the recruitment, training, induction and supervision of volunteers and freelancers. Monitor performance against budgets, targets and Key Performance Indicators. Work with the CEO to apply and acquire new funding streams to support cultural delivery and to report on grant funded programmes as they are delivered. Work with the Cultural Team to ensure that events are financially sustainable, lucrative where necessary or create good value for community groups. Work with the finance team to ensure robust budget setting and management, with income and expenditure accurately recorded, and taking overall accountability for Culture finances. Evaluate cultural event and activity delivery to ensure client satisfaction, to maximise future opportunities and to encourage repeat business. Ensure resources across Culture are effectively targeted. Person Specification Please see the criteria expected of the role below. For your application, please note these and explain how you meet and exceed them. RELEVANT EXPERIENCE Extensive relevant experience within a similar role Successful delivery of ACE and/ or other public funded projects. Senior management experience Experience of working with artists, performers, events companies and suppliers. Experience of working with volunteers Experience of working successfully with multiple partners and agencies within projects Experience of using Microsoft office and ability to acquire knowledge of new applications as required Professional qualification in the arts, event management, curatorial or similar JOB RELATED SKILLS Strong leadership skills with the ability to manage relationships and motivate others at all levels Good planning, organisational and budget management skills Ability to work independently and within a team Full driving license PERSONAL ATTRIBUTES Good communication skills both written and oral A flexible and positive approach A 'can do' attitude Committed to the core values of the trust including equality and diversity WORK CIRCUMSTANCE Able to work flexible hours, including evenings, weekends and Bank Holidays at times. Awareness of the implications of social media in a workplace
May 04, 2026
Full time
Office Location: Wentworth Woodhouse Wentworth, Rotherham, South Yorkshire Length of Contract: Permanent Hours of Work: 37.5 per week x 50 weeks Responsible to: CEO Role Purpose: Wentworth Woodhouse Preservation Trust (WWPT) was formed in 2014 with the specific mission to save Grade I Listed Wentworth Woodhouse for the benefit of the nation. However, from the moment the Trust took ownership of the site in 2017, the emphasis of its work has been to provide opportunities for those who need them most, and to develop a rich, varied, and exciting cultural offer at Wentworth, attracting a national and ultimately international audience to South Yorkshire. In 2023 the Wentworth Woodhouse Cultural Strategy was launched which set out plans for development of the cultural offer to 2028. It is bold, exciting, innovative and ambitious. It is already changing people's perceptions of Rotherham and is helping to launch Wentworth Woodhouse on to the national and international stage. This senior leadership role will drive all aspects of our cultural offer including visitor engagement, exhibitions, cultural event programming, and digital and film production. The role requires determined, pioneering leadership, dynamic thinking and a passion for developing and implementing world class programming, as well as managing busy and diverse activities across the site. You will need a broad national perspective to ensure our potential and ambitions continue to be brought to life. Equality and diversity will be at the forefront of your strategic thinking, and your track record will demonstrate your ability to understand the complexities of delivering outstanding projects to national audiences. Working as part of the senior leadership team you will be required to plan and implement your departmental work around the needs of several other operational departments and to play a leading role in the organisations wider strategic thinking. Main Duties Working as part of the senior management team you will: Work with the CEO and other members of the Senior Leadership Team to achieve the charity s strategic objectives, contributing to the annual business plan, attending regular team meetings, and providing support to the CEO on strategic and operational planning. Oversee and be responsible for all aspects of development and delivery of the cultural offer at Wentworth Woodhouse as set out in the Cultural Strategy. This includes: Collections - caring for the collection and government indemnity. Exhibitions and cultural programming - from research through to delivery. Community engagement activity. Tours - management of the tour guide team, support script development, training. Interpretation - house and wider site interpretation. Be accountable for collections, both owned and loaned, including historic fine and decorative works of art and a growing archive, ensuring adherence to best practice in collections management and preventative conservation. To be responsible for managing loans to WWPT in-line with the Government Indemnity Scheme. To lead on the disaster planning in relation to cultural assets. To manage conservation projects as required. Work closely with the senior leadership team, ensuring our heritage story, including the restoration programme is at the heart of our cultural offer. Working with and line managing the Learning Manager to develop a learning and skills training strategy aligned with Wentworth Woodhouse's mission, audience development goals and wider organisational objectives. Work with the Culture team to curate a high quality, diverse, and multi-disciplinary programme of events, exhibitions, films and heritage activity to be presented in-person and online. Build and maintain strong working relationships with funders, artists, managers and key stakeholders. Act as the Wentworth Woodhouse key point of contact for the Cultural Partnership Board, Rotherham Creative Health the SY Creative Health Board and the Flux Consortium. Produce regular verbal and written reports on engagement, activity delivery, impact and the development of new programmes Manage, support, coach and appraise the Culture Team. Support the recruitment, training, induction and supervision of volunteers and freelancers. Monitor performance against budgets, targets and Key Performance Indicators. Work with the CEO to apply and acquire new funding streams to support cultural delivery and to report on grant funded programmes as they are delivered. Work with the Cultural Team to ensure that events are financially sustainable, lucrative where necessary or create good value for community groups. Work with the finance team to ensure robust budget setting and management, with income and expenditure accurately recorded, and taking overall accountability for Culture finances. Evaluate cultural event and activity delivery to ensure client satisfaction, to maximise future opportunities and to encourage repeat business. Ensure resources across Culture are effectively targeted. Person Specification Please see the criteria expected of the role below. For your application, please note these and explain how you meet and exceed them. RELEVANT EXPERIENCE Extensive relevant experience within a similar role Successful delivery of ACE and/ or other public funded projects. Senior management experience Experience of working with artists, performers, events companies and suppliers. Experience of working with volunteers Experience of working successfully with multiple partners and agencies within projects Experience of using Microsoft office and ability to acquire knowledge of new applications as required Professional qualification in the arts, event management, curatorial or similar JOB RELATED SKILLS Strong leadership skills with the ability to manage relationships and motivate others at all levels Good planning, organisational and budget management skills Ability to work independently and within a team Full driving license PERSONAL ATTRIBUTES Good communication skills both written and oral A flexible and positive approach A 'can do' attitude Committed to the core values of the trust including equality and diversity WORK CIRCUMSTANCE Able to work flexible hours, including evenings, weekends and Bank Holidays at times. Awareness of the implications of social media in a workplace
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cambridge . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
May 04, 2026
Full time
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cambridge . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Birmingham . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
May 04, 2026
Full time
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Birmingham . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
WHO WE ARE AVA & UP Productions is in the business of making moments. We are part creative agency, part cultural institution - built to connect audiences and brands with music, fashion, and youth culture through experiences that endure long after the lights go down. UP Productions is the agency engine at our core, specialising in the design and delivery of real-world brand experiences. Working across conferences, retail pop-ups, and large-scale event activations, we provide end-to-end services - strategy, creative, design, production, and operations - translating bold ideas into cultural engagement and measurable impact. From intimate brand activations to multi-city touring productions, we don't do ordinary. And we don't work with people who do either. Our mission is to instigate innovation, collaborate with artistic talent, and develop culture through creative arts, music, design, and discussion. AVA Festival & Conference is the flagship expression of that mission. Founded by UP Productions in 2015, AVA was built with two distinct identities: an International Showcase Festival & Conference operating as a ticketed event, alongside community-focused conference and free fringe programme operating as a not-for-profit. What began as a one-day, single-venue event with 1,500 attendees has grown over the past decade into a 30,000+ attendee, multi-venue celebration of Audio-Visual Arts - spanning Belfast and London, with satellite events worldwide and a global online audience of over 25 million viewers. We're growing our commercial division and looking for a Senior Operations & Partnerships Manager to sit at the heart of our partner relationships and event delivery machine. THE ROLE This is a dual-focus position - part partnership & relationship builder, part operational engine. You'll identify commercial relationships, pitch and secure long-term partners, and manage retained commercial contracts through to on-the-ground activation, while also owning the systems and processes that keep our commercial operations running smoothly. You'll be detail-oriented, always with a commercial lens. Leading the operations of all of our AVA & UP Productions events and bars, co-ordinating our teams, you'll bring partner commitments to life across physical and digital touch-points - on-site at our events and in the room when it matters, constantly thinking about how we create more value for our audience, our business, and the partners who trust us. Above all, you'll bring a genuine growth mindset. You'll be eager to help build the business, push boundaries, and evolve our offering - spotting opportunities others miss and having the drive and creativity to pursue them. WHAT YOU WILL OWN > PARTNERSHIP MANAGEMENT 50% Day-to-day management of commercial & operational partners, ensuring rights and obligations are fulfilled Building long-term relationships that drive satisfaction, renewal, and genuine commercial value Drafting agreements, ensuring all parties are aligned, and deliverables achievable. Regular reporting, recaps, and insights shared with partners and internal teams Planning and executing partner campaigns across physical activations, digital, and event platforms Acting as on-site partner liaison at our live events, ensuring seamless delivery on the ground Close collaboration with our events and operations teams to execute rights efficiently Supporting the Founder & Marketing sales cycle Building our media partnerships in collaboration with the marketing department. Contributing ideas to expand our commercial and experiential offering WHAT YOU WILL OWN > COMMERCIAL OPERATIONS 50% Continue to develope, whilst maintaining internal systems and trackers for real-time visibility of commercial activity Creating and implementing a consolidated asset mix as our event portfolio grows, creating value for our partners. Leading asset delivery - from rights creation through to execution with event and production teams Working with delivery partners and licensees to activate rights on the ground Cross-functional collaboration across the bars, marketing, production, and talent teams for cohesive activations Owning the event, bar & partnership delivery budget, supplier relations, forecasting, and reporting to the Founder & CEO Identifying suppliers, and building long-term valued relationships & economies of scale. Map staffing and recruitment requirements, supporting managers with the interview process Evolving the company playbook and seek support to implement company policies, presenting and disseminating to the team WHAT WE ARE LOOKING FOR EXPERIENCE 8+ years in event operations & partnerships Senior-level background Large, fast-moving bars Premium F&B events across UK & Ireland Sponsorship / account management Live events or entertainment Agency management On-site activation delivery £1m+ Budget ownership SKILLS Multiple stakeholder management Relationship building Project management CRM systems, including Notion Google Workspace Commercial instinct Detailed Contract Management Confident communicator Rippling HR WHAT YOU GET Discretionary bonus scheme TOIL for all live event days 25 days paid holiday + bank holidays Social events & free tickets to events Competitive pension plan Training & professional development Enhanced parental leave Flexible working structure An inclusive, collaborative & creative working environment OUR COMMITMENT UP Productions & AVA is an equal opportunities employer. We actively encourage applications from people of all backgrounds, experiences, and perspectives. We know that the best teams are built on diversity of thought, and we're committed to creating a workplace where everyone feels respected, included, and able to do their best work.
May 04, 2026
Full time
WHO WE ARE AVA & UP Productions is in the business of making moments. We are part creative agency, part cultural institution - built to connect audiences and brands with music, fashion, and youth culture through experiences that endure long after the lights go down. UP Productions is the agency engine at our core, specialising in the design and delivery of real-world brand experiences. Working across conferences, retail pop-ups, and large-scale event activations, we provide end-to-end services - strategy, creative, design, production, and operations - translating bold ideas into cultural engagement and measurable impact. From intimate brand activations to multi-city touring productions, we don't do ordinary. And we don't work with people who do either. Our mission is to instigate innovation, collaborate with artistic talent, and develop culture through creative arts, music, design, and discussion. AVA Festival & Conference is the flagship expression of that mission. Founded by UP Productions in 2015, AVA was built with two distinct identities: an International Showcase Festival & Conference operating as a ticketed event, alongside community-focused conference and free fringe programme operating as a not-for-profit. What began as a one-day, single-venue event with 1,500 attendees has grown over the past decade into a 30,000+ attendee, multi-venue celebration of Audio-Visual Arts - spanning Belfast and London, with satellite events worldwide and a global online audience of over 25 million viewers. We're growing our commercial division and looking for a Senior Operations & Partnerships Manager to sit at the heart of our partner relationships and event delivery machine. THE ROLE This is a dual-focus position - part partnership & relationship builder, part operational engine. You'll identify commercial relationships, pitch and secure long-term partners, and manage retained commercial contracts through to on-the-ground activation, while also owning the systems and processes that keep our commercial operations running smoothly. You'll be detail-oriented, always with a commercial lens. Leading the operations of all of our AVA & UP Productions events and bars, co-ordinating our teams, you'll bring partner commitments to life across physical and digital touch-points - on-site at our events and in the room when it matters, constantly thinking about how we create more value for our audience, our business, and the partners who trust us. Above all, you'll bring a genuine growth mindset. You'll be eager to help build the business, push boundaries, and evolve our offering - spotting opportunities others miss and having the drive and creativity to pursue them. WHAT YOU WILL OWN > PARTNERSHIP MANAGEMENT 50% Day-to-day management of commercial & operational partners, ensuring rights and obligations are fulfilled Building long-term relationships that drive satisfaction, renewal, and genuine commercial value Drafting agreements, ensuring all parties are aligned, and deliverables achievable. Regular reporting, recaps, and insights shared with partners and internal teams Planning and executing partner campaigns across physical activations, digital, and event platforms Acting as on-site partner liaison at our live events, ensuring seamless delivery on the ground Close collaboration with our events and operations teams to execute rights efficiently Supporting the Founder & Marketing sales cycle Building our media partnerships in collaboration with the marketing department. Contributing ideas to expand our commercial and experiential offering WHAT YOU WILL OWN > COMMERCIAL OPERATIONS 50% Continue to develope, whilst maintaining internal systems and trackers for real-time visibility of commercial activity Creating and implementing a consolidated asset mix as our event portfolio grows, creating value for our partners. Leading asset delivery - from rights creation through to execution with event and production teams Working with delivery partners and licensees to activate rights on the ground Cross-functional collaboration across the bars, marketing, production, and talent teams for cohesive activations Owning the event, bar & partnership delivery budget, supplier relations, forecasting, and reporting to the Founder & CEO Identifying suppliers, and building long-term valued relationships & economies of scale. Map staffing and recruitment requirements, supporting managers with the interview process Evolving the company playbook and seek support to implement company policies, presenting and disseminating to the team WHAT WE ARE LOOKING FOR EXPERIENCE 8+ years in event operations & partnerships Senior-level background Large, fast-moving bars Premium F&B events across UK & Ireland Sponsorship / account management Live events or entertainment Agency management On-site activation delivery £1m+ Budget ownership SKILLS Multiple stakeholder management Relationship building Project management CRM systems, including Notion Google Workspace Commercial instinct Detailed Contract Management Confident communicator Rippling HR WHAT YOU GET Discretionary bonus scheme TOIL for all live event days 25 days paid holiday + bank holidays Social events & free tickets to events Competitive pension plan Training & professional development Enhanced parental leave Flexible working structure An inclusive, collaborative & creative working environment OUR COMMITMENT UP Productions & AVA is an equal opportunities employer. We actively encourage applications from people of all backgrounds, experiences, and perspectives. We know that the best teams are built on diversity of thought, and we're committed to creating a workplace where everyone feels respected, included, and able to do their best work.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 46.6 weeks per year As a Group Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Here's an idea of what your shift pattern will be: Monday to Friday Here's what you need to know before applying: Your key responsibilities will include: To be responsible for the overall efficient and effective management of the contract to ensure great quality, consistent food and beverage services across all areas To maintain positive client relationships ensuring To ensure the smooth planning of the contract and resources to deliver a first-class service to our clients and customers To be responsible for the management, recruitment, development and training of team members To ensure the contract is fully compliant with company policies and procedures To deliver on the agreed financial budget and run commercially in line with net income and cost targets Who you are: Our ideal Manager will: Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1304/(phone number removed)/(phone number removed)/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 04, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 46.6 weeks per year As a Group Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Here's an idea of what your shift pattern will be: Monday to Friday Here's what you need to know before applying: Your key responsibilities will include: To be responsible for the overall efficient and effective management of the contract to ensure great quality, consistent food and beverage services across all areas To maintain positive client relationships ensuring To ensure the smooth planning of the contract and resources to deliver a first-class service to our clients and customers To be responsible for the management, recruitment, development and training of team members To ensure the contract is fully compliant with company policies and procedures To deliver on the agreed financial budget and run commercially in line with net income and cost targets Who you are: Our ideal Manager will: Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1304/(phone number removed)/(phone number removed)/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Job description - Please click here Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people s lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation s future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You ll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 04, 2026
Full time
Job description - Please click here Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people s lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation s future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You ll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
