1025 jobs found

An established industry player is seeking a proactive Property Manager to join their dynamic team in Nottingham. This exciting role involves managing a portfolio of properties, ensuring compliance with legislation, and delivering exceptional service to both tenants and clients. You'll thrive in a fast-paced environment, coordinating maintenance issues and conducting property inspections. If you have a passion for property management and a strong customer service ethos, this is a fantastic opportunity to advance your career in a supportive and professional setting.

PalmerSport is the leading operator of corporate motorsport events in the UK. Based at the Bedford Autodrome, PalmerSport offers its guests an extensive and varied fleet of high-performance sports cars and single seater racing cars to push to their limits around our tailored circuits. As part of our commitment to provide an outstanding customer experience at PalmerSport, we are looking to further enhance our Site and Facilities team with an enthusiastic Venue Maintenance Assistant to start work ASAP in and around Bedford Autodrome. This role is a fantastic opportunity for somebody who loves the outdoors, is enthusiastic in taking pride in what they do and having high attention to detail in their work. The main duties in this role: To assist in general maintenance and upkeep of the venue's grounds and facilities ensuring that all areas are presented to the agreed standard at all times. Assist with on-track maintenance and repairs as and when needed. Ensure hospitality suites are presented to an appropriate standard and in full working order. To be fully aware of and comply at all times with COSHH regulations, Noise at Work Regulations and PalmerSport's Safety, Health & Environmental policy. To protect the assets and property of the company at all times. To assist where necessary in the construction of new works on the venue as required. To ensure that venue presentation is maintained to the highest standard as directed by the Site and Facilities Supervisor and Facilities Manager. You will need / have: Previous experience within a maintenance / facilities role. Experience working with machinery and plant including ride on mowers, strimmers, tree cutting equipment and tractors. Full UK driving licence. Ability to work independently as well as part of a larger team. Ability to overcome problems using initiative however, being willing to ask for assistance when required. An interest in motorsport is desirable but in no way essential. In return PalmerSport offer: Competitive pay + benefits. Up to 31 days holiday (including Bank Holidays). Access to our MSV Advantage platform, giving you access to discounts at 100s of shops across the UK. Discounted food and drink when working on site. A staff pass allowing access for yourself and a plus one to attend events at all MSV circuits (including BTCC & BSB). Access to 24/7 GP and wellbeing services. Training opportunities. A workplace pension. Free parking. The role will require flexible working patterns during a 42.5 hour week, which will include evenings and weekends. Due to the location of this position, a full UK driving licence is essential. To begin the application process for the Venue Maintenance Assistant role at PalmerSport, please click the 'Apply Here' button. Please note, due to the expected volume of applications, only candidates with up-to-date CVs and Covering Letters will be considered. PalmerSport reserves the right to remove this advert early if a sufficient number of suitable applications have been received.

PalmerSport is the leading operator of corporate motorsport events in the UK. Based at the Bedford Autodrome, PalmerSport offers its guests an extensive and varied fleet of high-performance sports cars and single seater racing cars to push to their limits around our tailored circuits. As part of our commitment to provide an outstanding customer experience at PalmerSport, we are looking to further enhance our Site and Facilities team with an enthusiastic Venue Maintenance Assistant to start work ASAP in and around Bedford Autodrome. This role is a fantastic opportunity for somebody who loves the outdoors, is enthusiastic in taking pride in what they do and having high attention to detail in their work. The main duties in this role: To assist in general maintenance and upkeep of the venue's grounds and facilities ensuring that all areas are presented to the agreed standard at all times. Assist with on-track maintenance and repairs as and when needed. Ensure hospitality suites are presented to an appropriate standard and in full working order. To be fully aware of and comply at all times with COSHH regulations, Noise at Work Regulations and PalmerSport's Safety, Health & Environmental policy. To protect the assets and property of the company at all times. To assist where necessary in the construction of new works on the venue as required. To ensure that venue presentation is maintained to the highest standard as directed by the Site and Facilities Supervisor and Facilities Manager. You will need / have: Previous experience within a maintenance / facilities role. Experience working with machinery and plant including ride on mowers, strimmers, tree cutting equipment and tractors. Full UK driving licence. Ability to work independently as well as part of a larger team. Ability to overcome problems using initiative however, being willing to ask for assistance when required. An interest in motorsport is desirable but in no way essential. In return PalmerSport offer: Competitive pay + benefits. Up to 31 days holiday (including Bank Holidays). Access to our MSV Advantage platform, giving you access to discounts at 100s of shops across the UK. Discounted food and drink when working on site. A staff pass allowing access for yourself and a plus one to attend events at all MSV circuits (including BTCC & BSB). Access to 24/7 GP and wellbeing services. Training opportunities. A workplace pension. Free parking. The role will require flexible working patterns during a 42.5 hour week, which will include evenings and weekends. Due to the location of this position, a full UK driving licence is essential. To begin the application process for the Venue Maintenance Assistant role at PalmerSport, please click the 'Apply Here' button. Please note, due to the expected volume of applications, only candidates with up-to-date CVs and Covering Letters will be considered. PalmerSport reserves the right to remove this advert early if a sufficient number of suitable applications have been received.

A leading property management company is seeking a Tenancy Manager to join their team in Worcester. This role offers the chance to kick-start your career in property management, managing a portfolio of residential properties while delivering exceptional service. Candidates should possess strong organisational skills and attention to detail. No prior experience is required as comprehensive training will be provided. The company offers a competitive salary, hybrid working options, and opportunities for career progression.

A leading airports operator is seeking a Property Manager to oversee various properties across its portfolio. The successful candidate will manage lease events, implement asset management plans, and maintain tenant relationships. Ideal applicants should be RICS qualified with over 3 years of commercial property management experience and possess strong negotiation and communication skills. This role offers a supportive work environment focused on diversity and inclusion.

Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Phone number: Worth Recruiting - Property Industry Recruitment Location: Yately, GU46 Salary: OTE £53,000 per annum Position: Permanent, Full-Time Reference: WR84397 An exciting opportunity for an experienced estate agent to join a respected, expanding estate agency as an Assistant Branch Manager with excellent career prospects and a competitive, realistic salary expectation exceeding £50k. This is an outstanding chance for an experienced Estate Agency Senior Sales Negotiator who has valuation and listing experience and who is looking for a promotion for a long-term career with a highly regarded, traditional estate agency. The company has several offices located on the Hampshire / Surrey borders and is seeking a motivated, articulate professional with proven success in estate agency and instruction winning. What You'll Be Doing (Key Responsibilities): Carrying out property valuations and winning new instructions Managing and supporting the branch team Driving sales performance and meeting branch targets Delivering high levels of customer service Maintaining strong relationships with clients and applicants Contributing to business growth through strategic planning What We're Looking For (Skills & Experience): Strong listing and valuation skills Some managerial/team leadership experience preferred Excellent sales and negotiation skills High standard of customer service Motivated, well-presented, and articulate Positive telephone manner and team player Full UK driving license and car owner essential Local area knowledge is highly advantageous What's In It For You? Competitive basic salary Uncapped commission structure Excellent opportunities for career progression Join a respected and expanding estate agency brand Supportive working environment within a successful team Ready to take the next step in your property career? If you are interested in this Assistant Branch Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR84397. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR84397 - Assistant Branch Manager - Estate Agent

About The Role Are you looking to kick-start your career in property management? Join Foxtons in Canary Wharf as a Tenancy Manager and become part of a team that's passionate about delivering exceptional service to landlords and tenants. Whether you have some experience or are just starting out, we'll give you the tools, training, and support to succeed. You'll manage a portfolio of residential properties, acting as the key point of contact for tenants and landlords, and learning how to handle everything from maintenance coordination to legal and financial queries. What you'll be doing: Supporting tenants and landlords throughout the tenancy journey Learning to manage property issues with confidence and professionalism Working closely with our local offices and specialist teams Developing your knowledge of property legislation and best practice We offer: Salary: £26,000 - £30,000 per annum, depending on experience Hybrid working: Flexibility to work from home once you're fully trained Training & Development: Full onboarding and support to gain your ARLA qualification Career Progression: Regular reviews and opportunities to grow within the business Inclusive Culture: Equity, Diversity & Inclusion networks and Foxtons-funded social events Volunteering: One paid day per year to support a cause you care about Wellbeing Support: Enhanced sick pay, confidential support line, Mental Health First Aiders, coaching platform, and subsidised gym membership Team Events: Christmas Party, Summer Sports Day, and regular socials Family Support: Enhanced parental leave and family-friendly policies Pension Scheme: Contributory pension to support your future About You Our Tenancy Managers have unparalleled expertise and the drive to make it happen - it's what sets Foxtons customer service apart. So, if you take pride in making sure everything runs smoothly, always on your game, always looking to make a difference, this is the career for you. We're looking for: Strong organisational skills Excellent attention to detail Ability to problem solve No previous property management experience is required, as full training and ongoing development will be provided. Prior experience in a professional customer service environment is desirable but also not essential. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel. About The Company As London's number 1 estate agency brand, our customers choose us because we get it done. And we know it's our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market leading technology and the opportunity to work alongside some of the industry's most influential professionals. Is it important for you to know our Corporate Social Responsibility before you apply? Great, it's important to us too. Whether we're providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners' lives across all 32 boroughs. TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level.

Property Manager - Block Management Location: North West London (Hybrid - Work from Home Culture) Industry: Residential & Commercial Block Management Salary: Competitive + Benefits Are you an experienced Block Manager looking for a senior role within a forward-thinking and dynamic property management firm? Do you thrive in a fast-paced environment, managing a diverse residential and commercial portfolio with professionalism and efficiency? If so, we want to hear from you! Benefits: Work from Home Culture - Enjoy flexibility with remote working for the majority of the week. Diverse Portfolio - Manage a mix of residential and commercial blocks, keeping your work engaging. Career Growth - Join a supportive team with opportunities for professional development. Well-Established Company - Work with a well-respected firm. Key Responsibilities: Portfolio Management - Oversee a mixed portfolio of residential and commercial properties. Service Charge Budgets - Prepare and manage budgets, ensuring financial efficiency. Leaseholder & Client Relations - Act as the primary point of contact for leaseholders, tenants, and freeholders. Site Inspections - Conduct regular property inspections, ensuring compliance and maintenance standards. Compliance & Legislation - Ensure properties meet health, safety, and leasehold requirements. Contractor Management - Liaise with suppliers and contractors to maintain high service standards. You'll need: Previous Block Management Experience Industry Qualifications preferred - IRPM / RICS qualification (or working towards)

The role: Estates Technical Manager Location: National Salary: £60,000 - £67,000 Sector: Facilities Management - Engineering Bias I am delighted to be working with this client again as their FM, Property and Estates team continues to grow in line with company strategy click apply for full job details

Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parkingSubsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service Two volunteering days per year About the role This is an exciting opportunity to work across an interesting and diverse portfolio within the aviation industry, which includes 5 terminals, cargo sheds, residential and rural properties, extending to over 750 leases across Manchester, East Midlands and London Stansted Airport. In this role you will be responsible for the day to day management of various properties across MAG, carrying out c100 lease events of rent reviews, lease renewals, lettings with rental values up to £100,000, and also support on higher value properties. You will implement asset management plans by letting void space, together with completing rent reviews and lease renewals. You will maintain good relationships with tenants and manage their enquiries. You will also support our Head of Investment Assets and our Head of Terminal Property at both MAN & STN working to their Asset Management strategies to maximise both rental income and capital values. What will make you successful in this role? To be successful in this role you will ideally be RICS qualified (or equivalent) with 3+ years in commerical property Management. You will have excellent knowledge of industry standards of process and procedures including quality assurance requirements together with technical expertise. You will be commercially and financially astute with experience of the industrial and office property markets. You will have the ability to influence and negotiate to achieve the most beneficial outcome to MAG with lease contract negotiations, with proven experience communicating effectively at various levels up and down an organisation in a style appropriate to the audience. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity

A leading UK variety retailer with a substantial and continually expanding national store portfolio is seeking an Estates Manager to join its established Property Team based in Liverpool. This is an excellent opportunity for a recently qualified surveyor, or someone with up to 2-3 years' post-qualification experience, to develop their career within a fast-paced, multi-site retail environment. Repo

Working pattern: Monday - Thursday 08:00 - 16:00, Friday 08:30 - 15:30 - 37 hours per week, onsite. Draken believes in fair reward and recognition for our employees. As such, we offer competitive salaries and a comprehensive benefits package including up to 12% matching pension contributions, bonus incentives, discounted PMI, electric car scheme, tech vouchers, wellbeing programmes and much more. The Role Draken is a leader in the provision of Electronic Warfare and Red Air Aggressor Training, dedicated to delivering innovative solutions and high-quality products to our customers. We value strategic thinking, collaboration, and continuous improvement in our operations. The Procurement Manager will play a critical role in supporting the Red Force programme by developing and executing effective procurement strategies across systems and integration of subsystems and deployable service solutions. This role is responsible for managing key supplier relationships, leading commercial and contractual activities, and ensuring robust, compliant routes-to-supply that meet programme, cost, quality, and schedule objectives. With a proven track record in manufacturing procurement, the role holder will bring strong procurement judgement, contract management expertise, and an ability to operate in a regulated, technically demanding environment. Working closely with the Technology Team, Programmes, and other functional stakeholders, the Procurement Manager will provide strategic procurement leadership throughout the full lifecycle-from bid and source selection through contract award and in-service support-while actively managing risk, performance, and total cost of ownership. Key Responsibilities Strategic Procurement Leadership Develop and implement procurement strategies aligned to business and programme objectives. Analyse supply markets to identify opportunities, risks, and innovative sourcing approaches. Partner with cross-functional teams to understand technical requirements and programme needs. Assess supplier capability and resilience, ensuring alignment with engineering standards. Build and maintain effective supplier relationships to drive performance and minimise risk. Project & Lifecycle Support Lead procurement activity for major bids, ensuring timely, compliant, and cost-effective outcomes. Support lifecycle milestones (including PDR/CDR) and contribute to bid/no-bid decisions. Commercial & Contract Management Lead commercial negotiations for complex, high-value agreements. Draft, review, and manage contracts through governance processes. Apply strong understanding of contractual risk, IP considerations, and compliance standards. Risk, Governance & Performance Ensure adherence to procurement governance, policies, and ethical sourcing practices. Identify and mitigate supply chain risks, including long-lead and constrained materials. Develop KPIs, report procurement performance, and capture validated savings. What You'll Bring Proven experience delivering procurement strategies within complex manufacturing or operational environments. Strong commercial judgement across cost, risk, quality, and schedule. Experience handling complex commercial and contractual negotiations. Excellent understanding of contractual risks, remedies, and intellectual property considerations. Proven supplier selection, assessment, and performance management capability. Strong analytical skills with experience using ERP systems and supplier data platforms (e.g. JOSCAR). Exceptional communication and stakeholder management skills, with the ability to influence at all levels. Commitment to best practice, professional standards, and continuous improvement within procurement. CIPS or other relevant procurement/supply chain qualifications (desirable). Our employee values Draken is committed to eliminating unlawful and unfair discrimination and we celebrate the differences that a diverse workforce brings. A range of perspective and talent supports our values and drives our success, with a mix of voices generating better discussions, business decisions and outcomes for all. At all our sites internationally, every member of the Draken Europe team is accountable to ensure that we are all treated fairly and with respect. We are also an Armed Forces friendly organisation, and as part of our commitment to the Armed Forces Covenant, welcome applications from veterans and services spouses and partners who met the criteria in our job specifications. In line with our Disability Confident Commitments, we provide reasonable adjustments to facilitate our interview process, please liaise with us if any reasonable adjustments are required. About Us Whether it is adversarial support, electronic attack or customised rotary-wing training, we offer the most accurate and advanced readiness training in the industry. Our vast, differentiated fleet, cutting edge hardware and experienced instructors are engaged to help your mission take off. Being ready is not only a matter of when. But where. We provide services in the UK, US and across the NATO countries. Making sure that our allies can manoeuvre around defeat and prepare to prevail.

An established industry player is seeking a Property Manager for Block Management in North West London. This role offers the chance to thrive in a hybrid work environment, managing a diverse portfolio of residential and commercial properties. You'll be responsible for overseeing budgets, maintaining client relations, and ensuring compliance with health and safety standards. Join a forward-thinking team that values career growth and flexibility, and take the next step in your property management career with a well-respected firm that prioritizes professional development and a supportive work culture.

A leading property recruitment agency in the UK is seeking an experienced Assistant Branch Manager with strong listing and valuation skills. The successful candidate will manage a team, deliver high customer service, and drive sales performance. With a competitive basic salary and uncapped commission structure, this role offers excellent opportunities for career progression in a supportive environment. The ideal candidate should have managerial experience and a full UK driving license.

Department: Security Company: Canary Wharf Management Limited Reporting to: Security Manager - Operations JOB SUMMARY Canary Wharf is a vibrant 24/7 city, seamlessly blending living, working, and thriving. Boasting over 300 shops, bars, and restaurants, coupled with excellent transport links, it's a dynamic community hub. The Security Team at Canary Wharf Group is the backbone, ensuring safety and security of the estate, whilst prioritising the well-being of our community, customers, visitors, and property. Focus goes beyond just maintaining safety; it extends to creating an environment where everyone feels secure and cared for. Starting Salary for this position: £40, 278 (pro-rata) Shift: 2 on 6 off. Closing Date: 24th March 2026 MAIN RESPONSIBILITIES To provide courteous, professional, and engaging customer service with a strong focus on the well-being and safety of all visitors to the Canary Wharf Estate, including workers, residents, families, and children. To maintain a thorough knowledge of the Canary Wharf Estate, including offices, retail malls and restaurants, and provide routine information, advice, guidance, and directions to members of the public. To react to any situation with the ability to remain calm, make decisions under pressure, and take the necessary action while ensuring the wellbeing and safety of everyone involved. Communicate effectively and empathetically in all situations. To confidently use your personal radio to communicate relevant information quickly and positively to the wider security team, fostering a collaborative and supportive atmosphere. To demonstrate care and compassion when assisting, especially in situations requiring first aid, prioritising the health, well-being, and safety of those in need. To handle difficult situations, including safeguarding intoxicated or vulnerable individuals, with a focus on ensuring their safety and promoting a secure environment. To be familiar with physical layout, tenant occupation, key personnel, building routines and all security-related systems/equipment. To carry out specific duties for designated areas such as patrolling, securing premises, fire checks/inspections, access control and traffic management. To follow procedures and instructions for the general safety, security, and upkeep of the Estate, with a focus on loss prevention by accident, theft, waste, or neglect. To manage and control vehicular traffic at the access points to the Estate, in recognition of the national threat level. To comply with the Security Department Instructions and Procedures, and to maintain and implement emergency procedures, logs, and records. To assist with the general good housekeeping of the Estate or specific area and ensure working areas are kept clean, tidy and all refuse and waste materials removed. To identify and take immediate remedial action in the event of a public safety hazard. PERSON SPECIFICATION We provide our Security Officers with a full and structured training process including SIA licencing, Physical Intervention, IED Awareness, Customer Service and First Aid, and more. Applicants should be: Demonstrates a commitment to providing high-quality customer service, with a proven track record in this field or recent experience in security. Naturally inquisitive and alert, with a keen attention to detail regarding one's surroundings. Exhibits composure and the ability to remain calm under pressure. Confident communication skills with a strong interpersonal aptitude. Displays courtesy, professionalism, and diplomacy when delivering customer service. Capable of working both independently and collaboratively with colleagues. Possess proficient written and spoken English skills. Willing to work indoors and outdoors, in diverse weather conditions, and able to complete shift work. Able to assume responsibilities in the absence of the Security Supervisor or undertake other reasonable duties as necessary. Provide a verifiable 5-year work history and can account for any gaps in employment. Maintains honesty and free of criminal convictions (subject to the Rehabilitation of Offenders Act 1974). Artificial intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmes Take Ownership Take pride in delivering high quality service which exceeds expectations Committed to opportunities for self-development Take responsibility for my own performance and look for ways to improve Embrace Innovation Embrace change and innovation Proactively suggest ways to improve our business and encourage others to share ideas See new challenges as opportunities to deliver effective change WHAT WE OFFER Diversity and Inclusion We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working As an inclusive employer, we recognise the positive impact flexible working can have on an individual,

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role CLC is delivering a long term programme of planned maintenance and refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We're looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. Responsibilities Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre start visits and ongoing drop ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens, bathrooms, painting or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum plus benefits including: Car allowance Bonus scheme (eligible after 1 years' service) Pension scheme and life assurance 25 days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer a friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you need any adjustments during the hiring process, please let us know.