A leading property recruitment agency in Swindon is seeking an experienced Property Manager to join their friendly team. This role involves managing scheduled repairs, handling tenant relations, and ensuring property compliance. The ideal candidate will have at least six months of property management experience, strong communication skills, and a proactive approach. The position offers a salary between £27,500 and £29,000 plus a bonus scheme, pension, and generous annual leave.
Mar 18, 2026
Full time
A leading property recruitment agency in Swindon is seeking an experienced Property Manager to join their friendly team. This role involves managing scheduled repairs, handling tenant relations, and ensuring property compliance. The ideal candidate will have at least six months of property management experience, strong communication skills, and a proactive approach. The position offers a salary between £27,500 and £29,000 plus a bonus scheme, pension, and generous annual leave.
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales PURPOSE To provide HR administration and systems support across all transactional processes from colleague recruitment to the leaver process for the HR team, colleagues and line managers. KEY ACCOUNTABILITIES Take ownership of all HR administrative tasks across the full colleague lifecycle-from onboarding to offboarding-ensuring accuracy, timely completion, and full compliance with GDPR and Right to Work legislation. Maintain and update employee records, HR databases, and internal systems, Process new starters and contract changes within the HR and Payroll system, following established Company authorisation procedures. Support the preparation, issuing, and secure filing of contracts and letters relating to colleague contractual changes. Coordinate Occupational Health referrals for new starters. Provide support through the MyView inbox, including resetting passwords, responding to rota and holiday queries, and resolving basic system issues. Manage the HR invoicing process, including raising purchase orders (POs) through Dynamics. Provide administrative support for Employee Relations cases by logging and storing documents, preparing and issuing templated letters, and handling reference requests for former colleagues. Run scheduled reports for the Payroll Team and follow up with stores where required to ensure timely actions. Maintain an up-to-date Company organisation chart. Produce monthly HR data and reports, including information on secondments, promotions, leavers, new starters, long-service colleagues, hardship loans, and the Store Manager Health Care Plan. Deliver first-line support and advice for queries received via the HR inbox and Halo ticketing system. PEOPLE Ensure a positive experience for our line managers and colleagues providing excellent service at all times, responding to all tasks in a timely and efficient manner (at least in line with agreed SLAs) Liaise positively with all internal and external stakeholders to uphold the reputation of the HR function and Topps Group Supporting the wider HR team with internal administration processes including document storage, filing, scanning and reporting in line with GDPR RISK/ PROCESS Day to day administration of HR activities in line with agreed policies, SLAs and legislative requirements Processing new starters, contract changes and leavers in line with Company authorisation procedures What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 20% of your base salary). Then there's a, generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shaping a culture where inclusion is more than a policy-it's a daily practice. Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.
Mar 18, 2026
Full time
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales PURPOSE To provide HR administration and systems support across all transactional processes from colleague recruitment to the leaver process for the HR team, colleagues and line managers. KEY ACCOUNTABILITIES Take ownership of all HR administrative tasks across the full colleague lifecycle-from onboarding to offboarding-ensuring accuracy, timely completion, and full compliance with GDPR and Right to Work legislation. Maintain and update employee records, HR databases, and internal systems, Process new starters and contract changes within the HR and Payroll system, following established Company authorisation procedures. Support the preparation, issuing, and secure filing of contracts and letters relating to colleague contractual changes. Coordinate Occupational Health referrals for new starters. Provide support through the MyView inbox, including resetting passwords, responding to rota and holiday queries, and resolving basic system issues. Manage the HR invoicing process, including raising purchase orders (POs) through Dynamics. Provide administrative support for Employee Relations cases by logging and storing documents, preparing and issuing templated letters, and handling reference requests for former colleagues. Run scheduled reports for the Payroll Team and follow up with stores where required to ensure timely actions. Maintain an up-to-date Company organisation chart. Produce monthly HR data and reports, including information on secondments, promotions, leavers, new starters, long-service colleagues, hardship loans, and the Store Manager Health Care Plan. Deliver first-line support and advice for queries received via the HR inbox and Halo ticketing system. PEOPLE Ensure a positive experience for our line managers and colleagues providing excellent service at all times, responding to all tasks in a timely and efficient manner (at least in line with agreed SLAs) Liaise positively with all internal and external stakeholders to uphold the reputation of the HR function and Topps Group Supporting the wider HR team with internal administration processes including document storage, filing, scanning and reporting in line with GDPR RISK/ PROCESS Day to day administration of HR activities in line with agreed policies, SLAs and legislative requirements Processing new starters, contract changes and leavers in line with Company authorisation procedures What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 20% of your base salary). Then there's a, generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shaping a culture where inclusion is more than a policy-it's a daily practice. Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.
About the role: Porchlight's Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered. The role will include but is not limited to ensuring all Porchlight's owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved. Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity. The role requires: Experience in effectively managing and leading a team. A flexible, responsive and solution focused approach. A minimum of 3 years' experience in Housing Sector or Property Management. Knowledge of Legislation and Regulatory Standards around Housing compliance. Good communication and prioritisation skills. Ability to manage a budget. Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995) Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Working pattern: 9am to 5pm Monday to Friday with some flexibility required. Contract type: Permanent Interview date: 7th April 2026 Please note, salaries are pro-rata for part-time positions. For further information about the role, or to have an informal chat with the recruiting manager, please contact Alex Swan on or email . For any further information regarding the application process please contact
Mar 18, 2026
Full time
About the role: Porchlight's Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered. The role will include but is not limited to ensuring all Porchlight's owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved. Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity. The role requires: Experience in effectively managing and leading a team. A flexible, responsive and solution focused approach. A minimum of 3 years' experience in Housing Sector or Property Management. Knowledge of Legislation and Regulatory Standards around Housing compliance. Good communication and prioritisation skills. Ability to manage a budget. Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995) Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Working pattern: 9am to 5pm Monday to Friday with some flexibility required. Contract type: Permanent Interview date: 7th April 2026 Please note, salaries are pro-rata for part-time positions. For further information about the role, or to have an informal chat with the recruiting manager, please contact Alex Swan on or email . For any further information regarding the application process please contact
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role WBD is seeking an experienced intellectual property attorney to join our global legal team as Senior Director, Legal, Intellectual Property, overseeing trademark and brand protection matters across a diverse global portfolio and supporting IP policy related matters for the EMEA region. This position will report directly to the SVP, Legal, Head of IP and Legal Operations and work closely with the GVP, Legal, Content Protection, AI and IP Policy. The intellectual property team plays a critical role in safeguarding WBD's brands and content worldwide, managing complex trademark portfolios, and advising on strategic IP matters in a fast-paced, global entertainment environment. Your Role Accountabilities Manage complex global trademark portfolios, with strong focus on international (non US) strategy, prosecution, and filings. Manage global trademark opposition, cancellation, and enforcement matters, coordinating with external counsel and advising on risk. Advise senior business stakeholders on trademark selection, clearance, proper use, and brand strategy. Oversee trademark searches, filing programs, prosecutions, and preparation of affidavits supporting IP rights. Manage brand protection, antipiracy, and infringement matters (including counterfeiting, domains, online misuse, and scams), and negotiate settlements. Act as subject matter expert supporting litigation, M&A, corporate development, and trademark/IP licensing activities. Monitor IP legislative and regulatory developments across EMEA, assess business impact, and support policy submissions with government affairs teams. Qualifications & Experience Strong experience in the practice of trademark/IP law Background or experience with brand protection/ antipiracy matters Qualified to practice in UK Practical, nuanced judgment in making decisions and recommendations regarding rights &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Mar 18, 2026
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role WBD is seeking an experienced intellectual property attorney to join our global legal team as Senior Director, Legal, Intellectual Property, overseeing trademark and brand protection matters across a diverse global portfolio and supporting IP policy related matters for the EMEA region. This position will report directly to the SVP, Legal, Head of IP and Legal Operations and work closely with the GVP, Legal, Content Protection, AI and IP Policy. The intellectual property team plays a critical role in safeguarding WBD's brands and content worldwide, managing complex trademark portfolios, and advising on strategic IP matters in a fast-paced, global entertainment environment. Your Role Accountabilities Manage complex global trademark portfolios, with strong focus on international (non US) strategy, prosecution, and filings. Manage global trademark opposition, cancellation, and enforcement matters, coordinating with external counsel and advising on risk. Advise senior business stakeholders on trademark selection, clearance, proper use, and brand strategy. Oversee trademark searches, filing programs, prosecutions, and preparation of affidavits supporting IP rights. Manage brand protection, antipiracy, and infringement matters (including counterfeiting, domains, online misuse, and scams), and negotiate settlements. Act as subject matter expert supporting litigation, M&A, corporate development, and trademark/IP licensing activities. Monitor IP legislative and regulatory developments across EMEA, assess business impact, and support policy submissions with government affairs teams. Qualifications & Experience Strong experience in the practice of trademark/IP law Background or experience with brand protection/ antipiracy matters Qualified to practice in UK Practical, nuanced judgment in making decisions and recommendations regarding rights &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 18, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Painter and Decorator £36,000 per annum Fixed-Term for Months; Full-Time Monday to Friday, 8:30am to 4:30pm 37.5 hours per week (2:30pm closing on Fridays during the winter months, and during the Jewish High Holy Days) Our client is seeking skilled Painters and Decorators to join their Maintenance Team, supporting homes across the Northwest London area. With prior notice, you may be required to travel to Hemel Hempstead, Margate and Brighton. This is a hands-on, customer-facing role suited to reliable all-rounders who take pride in delivering high quality finishes and creating welcoming living environments for residents. You will carry out internal and external painting and decorating works across our client s housing stock, helping them maintain safe, high-quality homes for their residents. Role Description As a Painter and Decorator, you will be responsible for carrying out internal painting and decorating works to a high standard, ensuring properties remain safe, compliant, and pleasant places to live. Main Duties: Painting and decorating communal areas such as corridors, lounges, and shared spaces. Delivering work to a consistently high standard with strong attention to detail. Working respectfully within the environment, providing a positive customer experience. Adhering to all company policies, with particular focus on health and safety and fire safety. Ensuring works are compliant with relevant property and facilities legislation. Always maintaining confidentiality. Working collaboratively with Housing Managers, maintenance colleagues, and residents. Ensuing a high standard of workmanship and finish. Preparing surfaces (filling sanding and making good). What They re Looking For: Minimum 2 years experience as a Painter and Decorator. City and Guilds or NVQ level 2 in Painting and Decorating. A reliable, professional approach and pride in your workmanship. Ability to work independently and as part of a team. Keen eye for detail and punctual. Your own basic tools (all materials provided). A full UK driving licence and access to your own vehicle. Travel between sites is required; mileage paid via expenses. Strong communication and customer service skills. Willingness to complete an Enhanced DBS check, due to working in homes with vulnerable adults. Knowledge of Health and Safety Protocols and Regulations. Working at Height Training. Knowledge of safe handling and moving. In Return They Will Give You: A competitive salary. Generous annual leave including bank holidays and Jewish High Holy Days and early Fridays in the winter months. Workplace pension. Death in service benefit. This role is based within a culturally observant organisation that operates in accordance with established cultural observances. The successful applicant will be expected to work respectfully within this framework and accommodate associated workplace practices. This job descriptions are subject to change to ensure compliance with all legislative changes and or the Association's operational practices.
Mar 18, 2026
Full time
Painter and Decorator £36,000 per annum Fixed-Term for Months; Full-Time Monday to Friday, 8:30am to 4:30pm 37.5 hours per week (2:30pm closing on Fridays during the winter months, and during the Jewish High Holy Days) Our client is seeking skilled Painters and Decorators to join their Maintenance Team, supporting homes across the Northwest London area. With prior notice, you may be required to travel to Hemel Hempstead, Margate and Brighton. This is a hands-on, customer-facing role suited to reliable all-rounders who take pride in delivering high quality finishes and creating welcoming living environments for residents. You will carry out internal and external painting and decorating works across our client s housing stock, helping them maintain safe, high-quality homes for their residents. Role Description As a Painter and Decorator, you will be responsible for carrying out internal painting and decorating works to a high standard, ensuring properties remain safe, compliant, and pleasant places to live. Main Duties: Painting and decorating communal areas such as corridors, lounges, and shared spaces. Delivering work to a consistently high standard with strong attention to detail. Working respectfully within the environment, providing a positive customer experience. Adhering to all company policies, with particular focus on health and safety and fire safety. Ensuring works are compliant with relevant property and facilities legislation. Always maintaining confidentiality. Working collaboratively with Housing Managers, maintenance colleagues, and residents. Ensuing a high standard of workmanship and finish. Preparing surfaces (filling sanding and making good). What They re Looking For: Minimum 2 years experience as a Painter and Decorator. City and Guilds or NVQ level 2 in Painting and Decorating. A reliable, professional approach and pride in your workmanship. Ability to work independently and as part of a team. Keen eye for detail and punctual. Your own basic tools (all materials provided). A full UK driving licence and access to your own vehicle. Travel between sites is required; mileage paid via expenses. Strong communication and customer service skills. Willingness to complete an Enhanced DBS check, due to working in homes with vulnerable adults. Knowledge of Health and Safety Protocols and Regulations. Working at Height Training. Knowledge of safe handling and moving. In Return They Will Give You: A competitive salary. Generous annual leave including bank holidays and Jewish High Holy Days and early Fridays in the winter months. Workplace pension. Death in service benefit. This role is based within a culturally observant organisation that operates in accordance with established cultural observances. The successful applicant will be expected to work respectfully within this framework and accommodate associated workplace practices. This job descriptions are subject to change to ensure compliance with all legislative changes and or the Association's operational practices.
Adkins & Cheurfi are seeking a Hotel General Manager to oversee the day-to-day leadership of a luxury boutique hotel set within the stunning Northumbrian countryside. The property boasts striking, quirky décor, beautifully appointed bedrooms, and an award-winning restaurant. Live-in accommodation can be discussed upon application. Key Responsibilities: Develop and execute strategies to enhance guest satisfaction, increase revenue, and improve overall operational efficiency. Lead and support departmental managers through guidance, coaching, and performance management. Manage key human resources functions, including recruitment, training, staff development, and compliance with employment legislation. Maintain exceptional guest service standards by responding to feedback promptly and resolving issues effectively. Ensure full compliance with health and safety regulations, company policies, and quality standards. Oversee budgeting, financial reporting, and resource allocation to achieve organisational objectives. Cultivate a positive and professional workplace culture that encourages teamwork, accountability, and continuous improvement. Build and maintain strong relationships with clients, suppliers, and community partners to strengthen the hotel s reputation. Take a hands-on approach to operations, supporting the team directly when required to ensure smooth service delivery. Duties: Oversee and manage all aspects of hotel operations, ensuring efficient and seamless performance across all departments. Develop and implement strategic initiatives to enhance guest satisfaction, maximise revenue, and improve operational efficiency. Provide leadership and direction to departmental managers, including guidance, support, and performance reviews. Manage key HR functions including recruitment, training, staff development, and compliance with employment legislation. Uphold exceptional guest service standards by responding to guest feedback promptly and resolving issues effectively. Oversee budgeting, financial reporting, and resource allocation to achieve business objectives. Promote a positive workplace culture that encourages teamwork, professionalism, and continuous improvement. Take a hands-on approach when required, supporting the team to ensure smooth day-to-day operations. Requirements: Proven experience in hotel management or a similar senior leadership role within the hospitality industry. Strong commercial awareness, with a good understanding of the local hospitality market. Demonstrated supervisory and leadership experience, with the ability to manage and motivate diverse teams effectively. Solid knowledge of human resources practices, guest service standards, and overall hospitality operations. Excellent organisational and time-management skills, with the ability to prioritise tasks and perform effectively in a fast-paced environment. Strong leadership qualities, including integrity, motivation, and strategic thinking. Good understanding of health and safety regulations relevant to the hospitality sector. Previous hotel management experience is essential; relevant qualifications in hospitality management would be advantageous. Benefits: Company events Flexitime On-site parking Live-in accommodation can be discussed The Legal Stuff: Adkins & Cheurfi Recruitment is acting as an Employment Agency in relation to this vacancy. All candidates registering with Adkins & Cheurfi Recruitment must provide proof of identity, eligibility to work in the UK, and any relevant qualifications and references. Unfortunately, no sponsorship is available with this role.
Mar 18, 2026
Full time
Adkins & Cheurfi are seeking a Hotel General Manager to oversee the day-to-day leadership of a luxury boutique hotel set within the stunning Northumbrian countryside. The property boasts striking, quirky décor, beautifully appointed bedrooms, and an award-winning restaurant. Live-in accommodation can be discussed upon application. Key Responsibilities: Develop and execute strategies to enhance guest satisfaction, increase revenue, and improve overall operational efficiency. Lead and support departmental managers through guidance, coaching, and performance management. Manage key human resources functions, including recruitment, training, staff development, and compliance with employment legislation. Maintain exceptional guest service standards by responding to feedback promptly and resolving issues effectively. Ensure full compliance with health and safety regulations, company policies, and quality standards. Oversee budgeting, financial reporting, and resource allocation to achieve organisational objectives. Cultivate a positive and professional workplace culture that encourages teamwork, accountability, and continuous improvement. Build and maintain strong relationships with clients, suppliers, and community partners to strengthen the hotel s reputation. Take a hands-on approach to operations, supporting the team directly when required to ensure smooth service delivery. Duties: Oversee and manage all aspects of hotel operations, ensuring efficient and seamless performance across all departments. Develop and implement strategic initiatives to enhance guest satisfaction, maximise revenue, and improve operational efficiency. Provide leadership and direction to departmental managers, including guidance, support, and performance reviews. Manage key HR functions including recruitment, training, staff development, and compliance with employment legislation. Uphold exceptional guest service standards by responding to guest feedback promptly and resolving issues effectively. Oversee budgeting, financial reporting, and resource allocation to achieve business objectives. Promote a positive workplace culture that encourages teamwork, professionalism, and continuous improvement. Take a hands-on approach when required, supporting the team to ensure smooth day-to-day operations. Requirements: Proven experience in hotel management or a similar senior leadership role within the hospitality industry. Strong commercial awareness, with a good understanding of the local hospitality market. Demonstrated supervisory and leadership experience, with the ability to manage and motivate diverse teams effectively. Solid knowledge of human resources practices, guest service standards, and overall hospitality operations. Excellent organisational and time-management skills, with the ability to prioritise tasks and perform effectively in a fast-paced environment. Strong leadership qualities, including integrity, motivation, and strategic thinking. Good understanding of health and safety regulations relevant to the hospitality sector. Previous hotel management experience is essential; relevant qualifications in hospitality management would be advantageous. Benefits: Company events Flexitime On-site parking Live-in accommodation can be discussed The Legal Stuff: Adkins & Cheurfi Recruitment is acting as an Employment Agency in relation to this vacancy. All candidates registering with Adkins & Cheurfi Recruitment must provide proof of identity, eligibility to work in the UK, and any relevant qualifications and references. Unfortunately, no sponsorship is available with this role.
An exciting new opportunity for a Senior Design Manager to join a principal contractor based in Southeast London, delivering construction, cladding, refurbishment, and property solutions across England - from London to the Northwest, and everywhere in between. Responsible for all design and technical aspects of projects ensuring delivery on budget and to programme. This will entail effective management of external consultants together with the ability to communicate effectively with the wider team and business partners. Ensure the design is fully coordinated and complies with requirements and current regulations, to achieve the necessary approvals and enable a start on site in line with agreed programmes. Office: Southeast London Salary: up to £95,000 Knowledge & Experience: High rise residential development experience. Degree in Architecture, Engineering, Construction Management or related discipline. Chartered status (RIBA / CIOB / ICE / IStructE) desirable but not essential CDM / Principal Designer qualification desirable. BR PD experience desirable. Relevant Building Safety or Fire Safetycertification. Proven track record as a Design Manager across Facades and Cladding ideal You will need: Capability to lead and coordinate with managers across a wider team. Leadership skills including assertiveness, being decisive, flexible,good time management, organised, effective at leading / participating in meetings, work's well under pressure and to strict deadlines. Ability to review drawings and identify buildability and technical issues. Effective people management of direct reports, including goal setting, performance management, giving feedback, direction, support and coaching. Effective communication with all levelsof management and project teams, both internaland external to the Company. Proven track record of successfully managing all aspects of the design and technical process in relation to residential buildings. Knowledge of methodology and sequencing processin delivering a construction projectincluding design and pre-construction activities. Understanding of the buildingsafety legislative framework, including the BuildingSafety Act, Building Regulations (duty holder roles & competency requirements and the HRB Procedure Regulations. Experience in designer scoping. Offering a day working from home Company Benefits If you are interested in this position please apply for further details
Mar 18, 2026
Full time
An exciting new opportunity for a Senior Design Manager to join a principal contractor based in Southeast London, delivering construction, cladding, refurbishment, and property solutions across England - from London to the Northwest, and everywhere in between. Responsible for all design and technical aspects of projects ensuring delivery on budget and to programme. This will entail effective management of external consultants together with the ability to communicate effectively with the wider team and business partners. Ensure the design is fully coordinated and complies with requirements and current regulations, to achieve the necessary approvals and enable a start on site in line with agreed programmes. Office: Southeast London Salary: up to £95,000 Knowledge & Experience: High rise residential development experience. Degree in Architecture, Engineering, Construction Management or related discipline. Chartered status (RIBA / CIOB / ICE / IStructE) desirable but not essential CDM / Principal Designer qualification desirable. BR PD experience desirable. Relevant Building Safety or Fire Safetycertification. Proven track record as a Design Manager across Facades and Cladding ideal You will need: Capability to lead and coordinate with managers across a wider team. Leadership skills including assertiveness, being decisive, flexible,good time management, organised, effective at leading / participating in meetings, work's well under pressure and to strict deadlines. Ability to review drawings and identify buildability and technical issues. Effective people management of direct reports, including goal setting, performance management, giving feedback, direction, support and coaching. Effective communication with all levelsof management and project teams, both internaland external to the Company. Proven track record of successfully managing all aspects of the design and technical process in relation to residential buildings. Knowledge of methodology and sequencing processin delivering a construction projectincluding design and pre-construction activities. Understanding of the buildingsafety legislative framework, including the BuildingSafety Act, Building Regulations (duty holder roles & competency requirements and the HRB Procedure Regulations. Experience in designer scoping. Offering a day working from home Company Benefits If you are interested in this position please apply for further details
Role: Reinsurance Technician Location: London Position type: Full time, permanent We have an exciting opportunity within our Outwards Reinsurance Operations team for a Reinsurance Technician. This is a key role supporting the end-to-end delivery of reinsurance operations, from managing intercompany processes and account adjustments through to credit control and management reporting. You'll play a central part in keeping the operational engine of our reinsurance business running smoothly and accurately.This role offers broad exposure across MS Amlin's reinsurance activities, working closely with Claims, Finance, Treasury, Underwriting and third-party counterparties such as brokers and lawyers. Whether you're resolving disputes, overseeing recoveries or contributing to quarterly reporting, you'll be at the heart of the operation with real scope to develop your expertise in the Lloyd's Market. About The Job Support of Outwards Reinsurance Activities Prepare intercompany processes, including calculating premiums due; executing quarterly loss reporting; allocating claims to funds and requesting payment; and producing statements of accounts Adjust a portfolio of reinsurance accounts in accordance with agreed authority limits and in line with MS Amlin reinsurance procedures Assist on dispute resolution and raise any complex issues with the relevant manager Coordinate communications by finalising proposal amounts, and agreeing and receiving settlements due Oversee reporting and credit control by identifying and requesting outstanding recoveries; managing queries and writing-off bad debt; and settling outstanding recoveries Support with additional activities including ad-hoc project support, XOL Operations and netting down as required Oversee and interface between third parties and the business on the key activities across ORI including: Placement activities Recoveries (non prop and prop) Premiums and recoveries (FAC) LCP fronting arrangements Reporting and credit control Inter-Business Relationships Maintain and develop working relationships across MS Amlin, and be the Reinsurance Operations representative on any internal working group or committee as required Work in conjunction with Claims team, Reinsurance Operations team, representatives of the underwriting teams, Finance and Treasury teams to ensure smooth operation of business and effective communication through all areas of the business Maintain and develop relationships with key third parties including Brokers, Lawyers, Clients, Xchanging Claims Service, Co-insurers, and external accountants Keep up to date with customer requirements, looking to constantly develop management information, streamline processes, and ensure consistency and accuracy in reporting Management Reporting & Account Management Assist in the compilation of management information and production of quarterly and monthly management information packs Support the production of monthly/quarterly figures for group accounting purposes Compliance & Risk Management Conduct role in accordance with the Company's Business Ethics policy and all regulated entities as appropriate Assist in the identification of all potential risks (credit, market, operations) related to reinsurance activities and support risk management frameworks What you'll need: Essential Experience & Knowledge Possess technical outwards reinsurance knowledge and high levels of computer literacy Lloyd's regulatory reporting knowledge Strong understanding of outwards reinsurance systems and procedures Technical Skills Highly proficient in MS Excel and PowerPoint Familiarity with Lloyd's Market systems and reinsurance processing platforms is advantageous Core Competencies Keen learner with very strong analytical skills and sound business acumen High degree of attention to detail and accuracy Strong problem solver with a focus on continuous improvement Sound judgement and decision-making capability Excellent communication and collaboration skills to bridge gaps between technical and non-technical stakeholders Highly adaptable, proactive, and thrives in dynamic environments to meet evolving business needs effectively We are stronger together because of our common interests and rich differences. You may be the strength we didn't know we needed. Believe in yourself, and click apply today! As well as a competitive base salary and performance related discretionary bonus, here is a link to our employee benefits - Benefits of working at MS Amlin Hybrid Working At MS Amlin we operate a hybrid working model to empower our people with flexibility to blend where they work. We value collaboration and believe that we work better together; our teams typically do 3 days a week in the office. About MS Amlin MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships. We will build a workplace where all talent is welcomed, and everyone has the opportunity to influence how the business works. We have dedicated employee resource groups that support our Diversity, Equity, and Inclusion (DE&I) goals. MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific.With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge.At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
Mar 18, 2026
Full time
Role: Reinsurance Technician Location: London Position type: Full time, permanent We have an exciting opportunity within our Outwards Reinsurance Operations team for a Reinsurance Technician. This is a key role supporting the end-to-end delivery of reinsurance operations, from managing intercompany processes and account adjustments through to credit control and management reporting. You'll play a central part in keeping the operational engine of our reinsurance business running smoothly and accurately.This role offers broad exposure across MS Amlin's reinsurance activities, working closely with Claims, Finance, Treasury, Underwriting and third-party counterparties such as brokers and lawyers. Whether you're resolving disputes, overseeing recoveries or contributing to quarterly reporting, you'll be at the heart of the operation with real scope to develop your expertise in the Lloyd's Market. About The Job Support of Outwards Reinsurance Activities Prepare intercompany processes, including calculating premiums due; executing quarterly loss reporting; allocating claims to funds and requesting payment; and producing statements of accounts Adjust a portfolio of reinsurance accounts in accordance with agreed authority limits and in line with MS Amlin reinsurance procedures Assist on dispute resolution and raise any complex issues with the relevant manager Coordinate communications by finalising proposal amounts, and agreeing and receiving settlements due Oversee reporting and credit control by identifying and requesting outstanding recoveries; managing queries and writing-off bad debt; and settling outstanding recoveries Support with additional activities including ad-hoc project support, XOL Operations and netting down as required Oversee and interface between third parties and the business on the key activities across ORI including: Placement activities Recoveries (non prop and prop) Premiums and recoveries (FAC) LCP fronting arrangements Reporting and credit control Inter-Business Relationships Maintain and develop working relationships across MS Amlin, and be the Reinsurance Operations representative on any internal working group or committee as required Work in conjunction with Claims team, Reinsurance Operations team, representatives of the underwriting teams, Finance and Treasury teams to ensure smooth operation of business and effective communication through all areas of the business Maintain and develop relationships with key third parties including Brokers, Lawyers, Clients, Xchanging Claims Service, Co-insurers, and external accountants Keep up to date with customer requirements, looking to constantly develop management information, streamline processes, and ensure consistency and accuracy in reporting Management Reporting & Account Management Assist in the compilation of management information and production of quarterly and monthly management information packs Support the production of monthly/quarterly figures for group accounting purposes Compliance & Risk Management Conduct role in accordance with the Company's Business Ethics policy and all regulated entities as appropriate Assist in the identification of all potential risks (credit, market, operations) related to reinsurance activities and support risk management frameworks What you'll need: Essential Experience & Knowledge Possess technical outwards reinsurance knowledge and high levels of computer literacy Lloyd's regulatory reporting knowledge Strong understanding of outwards reinsurance systems and procedures Technical Skills Highly proficient in MS Excel and PowerPoint Familiarity with Lloyd's Market systems and reinsurance processing platforms is advantageous Core Competencies Keen learner with very strong analytical skills and sound business acumen High degree of attention to detail and accuracy Strong problem solver with a focus on continuous improvement Sound judgement and decision-making capability Excellent communication and collaboration skills to bridge gaps between technical and non-technical stakeholders Highly adaptable, proactive, and thrives in dynamic environments to meet evolving business needs effectively We are stronger together because of our common interests and rich differences. You may be the strength we didn't know we needed. Believe in yourself, and click apply today! As well as a competitive base salary and performance related discretionary bonus, here is a link to our employee benefits - Benefits of working at MS Amlin Hybrid Working At MS Amlin we operate a hybrid working model to empower our people with flexibility to blend where they work. We value collaboration and believe that we work better together; our teams typically do 3 days a week in the office. About MS Amlin MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships. We will build a workplace where all talent is welcomed, and everyone has the opportunity to influence how the business works. We have dedicated employee resource groups that support our Diversity, Equity, and Inclusion (DE&I) goals. MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific.With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge.At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
Global Finance Manager Contract: Permanent, Full Time 35 Hours per week. Location: London, UK. Hybrid Working: A minimum of 40% (2 days) of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. Salary: £57,000 - £63,000 per year with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the Team This role sits within the finance function at WaterAid and is based in the UK office. The role works with members across the federation and supports financial planning, reporting and monitoring across the membership of WaterAid. The role collaborates with colleagues across countries and regions in a matrix environment, helping strengthen financial capability and consistency across the membership. The role works closely with members, Finance Leaders across the federation and the Global Finance Executive (GFE), supporting federation financial planning and reporting processes and consolidated financial reporting at federation level. About the Role The Global Financial Manager will be based in the UK office of WaterAid and will focus on federation financial planning and reporting. The role supports financial planning, reporting and monitoring across the membership of WaterAid and contributes to improving financial controls, planning and management reporting across the membership. The role supports the federation financial planning and reporting process from end to end, including consolidation of financial information, analysis of figures, and preparation of draft narrative for Executive and Board reports. The role also supports the work of the Global Finance Executive (GFE) and supports members in strengthening financial planning and reporting processes. In this role, you will: Lead federation financial planning and reporting Facilitate Global Finance Executive (GFE) support Provide member support, supporting members with limited finance capacity on key areas such as business planning etc. Provide WaterAid international (WAi) finance support Champion WaterAid s commitment to equity, inclusion and safeguarding. To be successful, you ll need: Professional accounting qualification (CCAB or CIMA); Experience in planning, budgeting and forecasting; Demonstrable ability to prioritise and co-ordinate across multiple tasks; Experience of working in a strategic support capacity with multiple stakeholders; Experience of developing finance capacity and capability; Experience in problem solving across teams, organisations and countries in an international/multi-cultural organisation; Ability to consolidate and analyse financial information; Excellent communication skills, particularly written and with non-finance people; Ability to lead and work collaboratively within a matrix team; Customer focus attitude and good relationship builder; Commitment to WaterAid s values and a working style that reflects these. Ability to work systematically and methodically, managing time effectively. Willingness to share expertise and knowledge with others. Able to travel for work Desirable: Experience of accounting systems specification, selection and implementation. Experience in a managerial/ senior role. Working knowledge of multiple accounting systems including SunSystems. Experience with using business intelligence tools such as Power BI Experience of the voluntary sector Closing date: Applications will close 12:00 PM UK time on 07 April 2026. Interviews are expected to take place week commencing 20th April 2026. How to Apply: Click Apply to answer the pre-screening questions and upload your CV and cover letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. UK Benefits: 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break. These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. Our Global Commitment: Our people promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
Mar 18, 2026
Full time
Global Finance Manager Contract: Permanent, Full Time 35 Hours per week. Location: London, UK. Hybrid Working: A minimum of 40% (2 days) of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. Salary: £57,000 - £63,000 per year with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the Team This role sits within the finance function at WaterAid and is based in the UK office. The role works with members across the federation and supports financial planning, reporting and monitoring across the membership of WaterAid. The role collaborates with colleagues across countries and regions in a matrix environment, helping strengthen financial capability and consistency across the membership. The role works closely with members, Finance Leaders across the federation and the Global Finance Executive (GFE), supporting federation financial planning and reporting processes and consolidated financial reporting at federation level. About the Role The Global Financial Manager will be based in the UK office of WaterAid and will focus on federation financial planning and reporting. The role supports financial planning, reporting and monitoring across the membership of WaterAid and contributes to improving financial controls, planning and management reporting across the membership. The role supports the federation financial planning and reporting process from end to end, including consolidation of financial information, analysis of figures, and preparation of draft narrative for Executive and Board reports. The role also supports the work of the Global Finance Executive (GFE) and supports members in strengthening financial planning and reporting processes. In this role, you will: Lead federation financial planning and reporting Facilitate Global Finance Executive (GFE) support Provide member support, supporting members with limited finance capacity on key areas such as business planning etc. Provide WaterAid international (WAi) finance support Champion WaterAid s commitment to equity, inclusion and safeguarding. To be successful, you ll need: Professional accounting qualification (CCAB or CIMA); Experience in planning, budgeting and forecasting; Demonstrable ability to prioritise and co-ordinate across multiple tasks; Experience of working in a strategic support capacity with multiple stakeholders; Experience of developing finance capacity and capability; Experience in problem solving across teams, organisations and countries in an international/multi-cultural organisation; Ability to consolidate and analyse financial information; Excellent communication skills, particularly written and with non-finance people; Ability to lead and work collaboratively within a matrix team; Customer focus attitude and good relationship builder; Commitment to WaterAid s values and a working style that reflects these. Ability to work systematically and methodically, managing time effectively. Willingness to share expertise and knowledge with others. Able to travel for work Desirable: Experience of accounting systems specification, selection and implementation. Experience in a managerial/ senior role. Working knowledge of multiple accounting systems including SunSystems. Experience with using business intelligence tools such as Power BI Experience of the voluntary sector Closing date: Applications will close 12:00 PM UK time on 07 April 2026. Interviews are expected to take place week commencing 20th April 2026. How to Apply: Click Apply to answer the pre-screening questions and upload your CV and cover letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. UK Benefits: 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break. These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. Our Global Commitment: Our people promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
TristoneNash are working with a provider of Social Housing, to assist them with their search for a Damp & Mould Surveying Lead on a permanent basis. We are looking for a Lead Surveyor to join the team responsible for the day-to-day management, performance, and quality assurance of a team of Damp & Mould surveyors. Reporting to the Manager of the department, you will be responsible in ensuring that all damp and mould cases are managed effectively and compliantly, from initial triage through to resolution. You will work closely with other departments including Property Repairs and the Area Building Surveyors to provide the full range of building surveying services project management and support the management team in delivering surveying services to the legal framework associated with Awaabs Law, in time and in budget. Key Duties will include: Leading a high-performing team, which includes setting conducting regular 1-2-1 meetings, performance reviews as well as supporting wellbeing, professional development and competency standards within the team. Undertaking surveys for complex damp and mould cases where required. Supporting surveyors with technical advice and decision-making. Producing and review detailed reports and specifications for remedial works. Supporting complaint resolution and responses related to damp and mould cases. To apply for this position, we are looking for: Proven experience leading or supervising surveying or technical teams Strong technical knowledge of damp, mould, and building pathology. Detailed understanding of HHSRS and housing compliance requirements A working knowledge of Schedule of Rates. A Formal Building qualification such as a RICs accredited course, BSC, HNC or HND. Experience working with asset management, leasehold, response repairs, empty homes and programmed works. A full and clean driving license. To apply for this position, please submit your CV or contact Natasha Moore for more information
Mar 18, 2026
Full time
TristoneNash are working with a provider of Social Housing, to assist them with their search for a Damp & Mould Surveying Lead on a permanent basis. We are looking for a Lead Surveyor to join the team responsible for the day-to-day management, performance, and quality assurance of a team of Damp & Mould surveyors. Reporting to the Manager of the department, you will be responsible in ensuring that all damp and mould cases are managed effectively and compliantly, from initial triage through to resolution. You will work closely with other departments including Property Repairs and the Area Building Surveyors to provide the full range of building surveying services project management and support the management team in delivering surveying services to the legal framework associated with Awaabs Law, in time and in budget. Key Duties will include: Leading a high-performing team, which includes setting conducting regular 1-2-1 meetings, performance reviews as well as supporting wellbeing, professional development and competency standards within the team. Undertaking surveys for complex damp and mould cases where required. Supporting surveyors with technical advice and decision-making. Producing and review detailed reports and specifications for remedial works. Supporting complaint resolution and responses related to damp and mould cases. To apply for this position, we are looking for: Proven experience leading or supervising surveying or technical teams Strong technical knowledge of damp, mould, and building pathology. Detailed understanding of HHSRS and housing compliance requirements A working knowledge of Schedule of Rates. A Formal Building qualification such as a RICs accredited course, BSC, HNC or HND. Experience working with asset management, leasehold, response repairs, empty homes and programmed works. A full and clean driving license. To apply for this position, please submit your CV or contact Natasha Moore for more information
An exciting opportunity has arisen for an experienced Property Manager to join our award-winning and fast-growing estate agency . We are looking for a highly organised, proactive and professional individual with at least two years' experience in residential property management who can confidently manage a portfolio of properties while delivering exceptional service to landlords and tenants. This role is ideal for someone who enjoys problem solving, building strong client relationships and ensuring properties are managed efficiently and in full compliance with current legislation. About the Role You will be responsible for the day-to-day management of a residential property portfolio , ensuring properties are well maintained, compliant and that landlords and tenants receive a high level of service. Key Responsibilities Managing a portfolio of residential properties Acting as the main point of contact for landlords and tenants Coordinating and managing property maintenance and repairs Liaising with contractors and arranging works Conducting property inspections and preparing reports Managing tenancy renewals, rent reviews and tenancy agreements Ensuring compliance with all lettings legislation and safety regulations Handling tenant issues, disputes and general enquiries professionally Ensuring gas safety, electrical safety and other compliance requirements are up to date Working closely with the lettings team to ensure smooth tenancy progression Requirements Minimum 2 years' experience in residential property management Strong knowledge of UK lettings legislation and compliance Excellent organisational and communication skills Ability to manage a busy workload and prioritise tasks effectively Professional and customer-focused approach Strong problem-solving skills and attention to detail Good IT skills and experience using property software What We Offer Competitive salary depending on experience Opportunity to work within a well-established and award-winning agency Friendly and professional team environment Career development and progression opportunities Stable, long-term position within a growing company If you are an experienced Property Manager looking to progress your career within a successful and expanding estate agency , we would love to hear from you. Apply now with your CV. Job Type: Full-time Benefits: Company pension Education: GCSE or equivalent (preferred) Maths and English A-C Experience: Property management: 2 years (required) Work Location: In person
Mar 18, 2026
Full time
An exciting opportunity has arisen for an experienced Property Manager to join our award-winning and fast-growing estate agency . We are looking for a highly organised, proactive and professional individual with at least two years' experience in residential property management who can confidently manage a portfolio of properties while delivering exceptional service to landlords and tenants. This role is ideal for someone who enjoys problem solving, building strong client relationships and ensuring properties are managed efficiently and in full compliance with current legislation. About the Role You will be responsible for the day-to-day management of a residential property portfolio , ensuring properties are well maintained, compliant and that landlords and tenants receive a high level of service. Key Responsibilities Managing a portfolio of residential properties Acting as the main point of contact for landlords and tenants Coordinating and managing property maintenance and repairs Liaising with contractors and arranging works Conducting property inspections and preparing reports Managing tenancy renewals, rent reviews and tenancy agreements Ensuring compliance with all lettings legislation and safety regulations Handling tenant issues, disputes and general enquiries professionally Ensuring gas safety, electrical safety and other compliance requirements are up to date Working closely with the lettings team to ensure smooth tenancy progression Requirements Minimum 2 years' experience in residential property management Strong knowledge of UK lettings legislation and compliance Excellent organisational and communication skills Ability to manage a busy workload and prioritise tasks effectively Professional and customer-focused approach Strong problem-solving skills and attention to detail Good IT skills and experience using property software What We Offer Competitive salary depending on experience Opportunity to work within a well-established and award-winning agency Friendly and professional team environment Career development and progression opportunities Stable, long-term position within a growing company If you are an experienced Property Manager looking to progress your career within a successful and expanding estate agency , we would love to hear from you. Apply now with your CV. Job Type: Full-time Benefits: Company pension Education: GCSE or equivalent (preferred) Maths and English A-C Experience: Property management: 2 years (required) Work Location: In person
Axis Europe, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We are recruiting for a Senior Commercial Manager to take full commercial responsibility for responsive repairs maintenance contracts. This role requires a strong understanding of the pace, complexity and commercial structure of high-volume reactive works, particularly within Price Per Property (PPP) and NHF Schedule of Rates (SoR) environments. Reporting to the Commercial Finance Director, and working closely with the Contracts Manager and Head of Commercial, you will take ownership of commercial performance, supporting operational teams to deliver profitable and compliant contract outcomes. Responsibilities As a Senior Commercial Manager, your responsibilities will include: Take ownership of the commercial performance of responsive repairs contracts. Manage PPP and NHF Schedule of Rates (SoR) mechanisms to maximise profitability and commercial control. Monitor and manage Completed Not Invoiced (CNI) levels and oversee bulk closure processes. Procure and negotiate subcontract work packages. Review subcontractor claims, variations and commercial submissions. Identify and resolve profit shortfalls and commercial performance risks. Provide commercial reporting to clients, including PPP capped expenditure analysis. Work collaboratively with operational teams to improve efficiency, cost control and margin. Ensure contract compliance and maintain strong client relationships. About You To succeed as a Senior Commercial Manager, you will demonstrate: Proven experience working within a responsive repairs contracting environment, ideally within social housing. Strong knowledge of Price Per Property (PPP) and or NHF Schedule of Rates (SoR) commercial models. Experience managing commercial performance within social housing maintenance contracts. Experience managing subcontractor relationships and commercial negotiations. Strong analytical and reporting capability, including advanced Excel skills (pivot tables, VLOOKUP, data analysis). A commercially driven mindset with the ability to operate in a fast-paced, high-volume maintenance environment. What We Offer £75,000 - £85,000 salary, plus performance-related bonus Pension scheme, medical scheme options and life assurance 25 days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Mar 18, 2026
Full time
Axis Europe, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We are recruiting for a Senior Commercial Manager to take full commercial responsibility for responsive repairs maintenance contracts. This role requires a strong understanding of the pace, complexity and commercial structure of high-volume reactive works, particularly within Price Per Property (PPP) and NHF Schedule of Rates (SoR) environments. Reporting to the Commercial Finance Director, and working closely with the Contracts Manager and Head of Commercial, you will take ownership of commercial performance, supporting operational teams to deliver profitable and compliant contract outcomes. Responsibilities As a Senior Commercial Manager, your responsibilities will include: Take ownership of the commercial performance of responsive repairs contracts. Manage PPP and NHF Schedule of Rates (SoR) mechanisms to maximise profitability and commercial control. Monitor and manage Completed Not Invoiced (CNI) levels and oversee bulk closure processes. Procure and negotiate subcontract work packages. Review subcontractor claims, variations and commercial submissions. Identify and resolve profit shortfalls and commercial performance risks. Provide commercial reporting to clients, including PPP capped expenditure analysis. Work collaboratively with operational teams to improve efficiency, cost control and margin. Ensure contract compliance and maintain strong client relationships. About You To succeed as a Senior Commercial Manager, you will demonstrate: Proven experience working within a responsive repairs contracting environment, ideally within social housing. Strong knowledge of Price Per Property (PPP) and or NHF Schedule of Rates (SoR) commercial models. Experience managing commercial performance within social housing maintenance contracts. Experience managing subcontractor relationships and commercial negotiations. Strong analytical and reporting capability, including advanced Excel skills (pivot tables, VLOOKUP, data analysis). A commercially driven mindset with the ability to operate in a fast-paced, high-volume maintenance environment. What We Offer £75,000 - £85,000 salary, plus performance-related bonus Pension scheme, medical scheme options and life assurance 25 days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
A leading property management firm in Gloucester is seeking a driven Property Manager to join their reputable team. The ideal candidate will have at least two years of experience in property management and possess strong communication skills. Responsibilities include being the main contact for Landlords, managing repairs, and maintaining records. The role offers a competitive salary up to £32,000, Monday to Friday working hours, and various benefits including a pension scheme and 22 days annual leave.
Mar 18, 2026
Full time
A leading property management firm in Gloucester is seeking a driven Property Manager to join their reputable team. The ideal candidate will have at least two years of experience in property management and possess strong communication skills. Responsibilities include being the main contact for Landlords, managing repairs, and maintaining records. The role offers a competitive salary up to £32,000, Monday to Friday working hours, and various benefits including a pension scheme and 22 days annual leave.
Public Sector Resourcing CWS
Nottingham, Nottinghamshire
On behalf of The Ministry of Justice, we are looking for a Area Property Operations Manager (Inside IR35) for a 6 month contract which is a hybrid role so requires a max of 4 days a week on site in 3 HMP Prisons - Nottingham, Morton Hall and Ramby - East Midlands area The Ministry of Justice (MoJ) priorities include improving public safety and reducing reoffending by reforming prisons, probation a click apply for full job details
Mar 17, 2026
Contractor
On behalf of The Ministry of Justice, we are looking for a Area Property Operations Manager (Inside IR35) for a 6 month contract which is a hybrid role so requires a max of 4 days a week on site in 3 HMP Prisons - Nottingham, Morton Hall and Ramby - East Midlands area The Ministry of Justice (MoJ) priorities include improving public safety and reducing reoffending by reforming prisons, probation a click apply for full job details
LONDON, United Kingdom Be the First to Apply Job Description Be part of our award winning team at one of Europe's most iconic and prestigious five star hotels JW Marriottis part of Marriott International's luxury portfolio and consists of more than 110 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . Grosvenor HouseLocated on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights and sweeping views over Hyde Park.This grand 5-star hotel celebrated its 90th anniversary in 2019. JW Marriott Grosvenor House London welcomescelebrities, royalty and business leaders to Mayfair throughout its history and continues to do so. London is on the doorstep, the hotel is a stone's throw from Bond Street, Knightsbridge, Regent Street, Buckingham Palace, V&A, Natural History & Science museums and the West End. Our guests are able to experience modern luxury in a place where they can be mindful and present, and indulge in the inspired service and nourishing surroundings. We are currently recruiting fora Banqueting Floor Managerto create the ultimate experience when our guests dine and drink with us. They willstrive to provide and inspire incredible guest service that creates truly memorable experiences for our guests. Join our amazing and diverse team and grow your career with Marriott International, the world's largest and most celebrated hospitality brand. As aBanqueting Floor Manager,you'll learn from some of the best in the industry; people who have walked these corridors for a great many years.We welcome you to join our global and diverse family. You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and great service giving you a sense of accomplishment and knowing that you've impressed each guest with personalized attention. Your positive energy and people-pleasing mindset are an important part of why our guests continue to choose us for their event needs. Every day presents a new opportunity to interact with people from all over the world, giving you new inspiration and perspective.But humility can live side-by-side with ambition, we encourage anyone who serves our guests to look to their next opportunity. Currently, many of our team members have been promoted from within the hotel and the company,there are plenty of opportunities to work What you'll do as our newly appointed Banqueting Floor Manager: Respond to and try to fulfil any special banquet event arrangements and resolve problems in a timely manner Assist management in training, scheduling, evaluating, counselling and motivating employees Communicate any additional meal requirements or special requests to the kitchen Ensure banquet staff is working together as a team, inspect staff's grooming standards Banqueting Floor Manager rewards and lifestyle benefits: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent Growth opportunities in the largest hospitality brand in the world - national and international transfers for the right candidates within Marriott hotels Explore Rate - discounted room rates for you, your friends and family in Marriott properties worldwide 28 days holidays (inclusive of 8 Bank Holidays) 20% off across food and beverage outlets in Marriott properties worldwide Recognition programmes and associate awards to appreciate outstanding talent Wellbeing and community engagement activities on and off property Bike Scheme and Travel Ticket Loan available for all associates Meals on duty, uniform provided and laundered free of charge World class training and developmentprogrammes tailored to enhancing your skills and help you grow Work alongside talented, award winning and experienced hospitality professionals What we're looking for Great conversational skills and teamwork spirit Positive outlook and outgoing personality Ability to coach and motivate Service oriented demeanour Previous banqueting experience and good understanding of events operations Connect your passions with a rewarding opportunity You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. About the Team Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you. Job Info Job Identification Job Category Food and Beverage & Culinary Posting Date 01/15/2026, 07:00 PM Job Schedule Full time Locations 86-90 Park Lane, London, London, W1K 7TN, GB
Mar 17, 2026
Full time
LONDON, United Kingdom Be the First to Apply Job Description Be part of our award winning team at one of Europe's most iconic and prestigious five star hotels JW Marriottis part of Marriott International's luxury portfolio and consists of more than 110 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . Grosvenor HouseLocated on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights and sweeping views over Hyde Park.This grand 5-star hotel celebrated its 90th anniversary in 2019. JW Marriott Grosvenor House London welcomescelebrities, royalty and business leaders to Mayfair throughout its history and continues to do so. London is on the doorstep, the hotel is a stone's throw from Bond Street, Knightsbridge, Regent Street, Buckingham Palace, V&A, Natural History & Science museums and the West End. Our guests are able to experience modern luxury in a place where they can be mindful and present, and indulge in the inspired service and nourishing surroundings. We are currently recruiting fora Banqueting Floor Managerto create the ultimate experience when our guests dine and drink with us. They willstrive to provide and inspire incredible guest service that creates truly memorable experiences for our guests. Join our amazing and diverse team and grow your career with Marriott International, the world's largest and most celebrated hospitality brand. As aBanqueting Floor Manager,you'll learn from some of the best in the industry; people who have walked these corridors for a great many years.We welcome you to join our global and diverse family. You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and great service giving you a sense of accomplishment and knowing that you've impressed each guest with personalized attention. Your positive energy and people-pleasing mindset are an important part of why our guests continue to choose us for their event needs. Every day presents a new opportunity to interact with people from all over the world, giving you new inspiration and perspective.But humility can live side-by-side with ambition, we encourage anyone who serves our guests to look to their next opportunity. Currently, many of our team members have been promoted from within the hotel and the company,there are plenty of opportunities to work What you'll do as our newly appointed Banqueting Floor Manager: Respond to and try to fulfil any special banquet event arrangements and resolve problems in a timely manner Assist management in training, scheduling, evaluating, counselling and motivating employees Communicate any additional meal requirements or special requests to the kitchen Ensure banquet staff is working together as a team, inspect staff's grooming standards Banqueting Floor Manager rewards and lifestyle benefits: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent Growth opportunities in the largest hospitality brand in the world - national and international transfers for the right candidates within Marriott hotels Explore Rate - discounted room rates for you, your friends and family in Marriott properties worldwide 28 days holidays (inclusive of 8 Bank Holidays) 20% off across food and beverage outlets in Marriott properties worldwide Recognition programmes and associate awards to appreciate outstanding talent Wellbeing and community engagement activities on and off property Bike Scheme and Travel Ticket Loan available for all associates Meals on duty, uniform provided and laundered free of charge World class training and developmentprogrammes tailored to enhancing your skills and help you grow Work alongside talented, award winning and experienced hospitality professionals What we're looking for Great conversational skills and teamwork spirit Positive outlook and outgoing personality Ability to coach and motivate Service oriented demeanour Previous banqueting experience and good understanding of events operations Connect your passions with a rewarding opportunity You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. About the Team Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you. Job Info Job Identification Job Category Food and Beverage & Culinary Posting Date 01/15/2026, 07:00 PM Job Schedule Full time Locations 86-90 Park Lane, London, London, W1K 7TN, GB
Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. The Role The Complaints Officer plays a key role in supporting continuous service improvement by effectively managing and resolving reports of dissatisfaction and formal complaints within Axis Repairs and Maintenance. The role is customer-focused, acting as a single point of contact for residents and clients, ensuring concerns are listened to, investigated thoroughly and responded to in a timely, professional and fair manner. The Complaints Officer is responsible for investigating and responding to service and administrative complaints in line with Axis policies and procedures, client-specific complaints policies and the Housing Ombudsman's Complaint Handling Code. The role ensures that feedback and learning from complaints are captured and used to drive service improvements, enhance resident satisfaction and support positive working relationships with clients. Please note: This is a newly created role supporting a new contract starting on Monday 13th April 2026 and the expected start date for the successful candidate will be Monday 20th April 2026. What You'll Do Complaint Handling Proactively respond to expressions of dissatisfaction at the earliest opportunity, seeking to resolve issues informally where possible and prevent escalation into formal complaints. Investigate, register and manage all Stage 1 and Stage 2 complaints in line with company procedures, client requirements and the Housing Ombudsman's Complaint Handling Code. Ensure all MP and Councillor enquiries and complaints are fully investigated, responded to professionally and resolved efficiently within agreed target timescales, keeping residents and clients informed of outcomes. Accurately record all complaints, enquiries and outcomes on the Company's Central Complaints Log, as well as on any client-specific systems, trackers or reporting tools required for each contract. Liaise closely with operational, supervisory and subcontractor teams to arrange inspections, follow-on appointments or remedial works, ensuring actions are completed promptly and to the resident's satisfaction. Maintain clear and consistent communication with residents throughout the complaints process, providing regular updates and managing expectations in a professional and empathetic manner. Identify trends, recurring issues and service failures from complaint data, escalating concerns where necessary and contributing to service improvement initiatives. Arrange compensation, reimbursements or goodwill gestures where appropriate, in accordance with company policy and subject to approval by the relevant Head of Department or client. Act as a key point of contact for clients, providing updates, performance information and supporting evidence as required. Prepare complaint responses, reports and performance data for internal review, client meetings and audits as necessary. Service Improvement Use the information and learning from complaints reporting and analysis to share opportunities for service improvement with Complaints Team Leader, Customer Experience Manager and Head of Customer Service. Identify training needs across the department to enhance service delivery. Report on trends relating to employee conduct and escape any concerns to Customer Experience Manager. Ensure root causes and record 'Learning Actions' from complaints in the Central Complaints Log for all upheld or partially upheld complaints to allow for trend analysis. Attend any training relevant to the role to support continuous development and enhanced service delivery. Miscellaneous To contribute ideas and suggestions that may enable the company to provide a better service. Provide any other reports requested by Complaints Team Leader or Customer Experience Manager Fully comply with the Organisations Health and Safety and Lone Working policies. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. Undertake any other ad hoc duties necessary for the smooth running of the Repairs and Maintenance Division. About You You're a natural leader who combines strong people focused expertise with aquality service delivery. You thrive in a fast-paced environment, balancing priorities and supporting your team to deliver excellent results. Requirements Knowledge of complaint handling processes and procedures is essential. Knowledge of the Housing Ombudsman guidelines is desirable. Proven understanding of Customer Care with reference to vulnerable people is essential. Experience of working within a Customer Services or Complaints environment is essential. Excellent Customer service skills with a can-do approach to problem solving is essential. Strong interpersonal skills: must enjoy working with people on a personal level, building trust, maintaining confidentiality, be approachable, tactful, and diplomatic is essential. What We Offer Competitive annual salary Annual holiday; 25 + Bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox - discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within Our Commitment Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you're an experienced Complaints Officer who takes pride in quality workmanship and values making a real impact in residents' homes, we'd love to hear from you.
Mar 17, 2026
Full time
Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. The Role The Complaints Officer plays a key role in supporting continuous service improvement by effectively managing and resolving reports of dissatisfaction and formal complaints within Axis Repairs and Maintenance. The role is customer-focused, acting as a single point of contact for residents and clients, ensuring concerns are listened to, investigated thoroughly and responded to in a timely, professional and fair manner. The Complaints Officer is responsible for investigating and responding to service and administrative complaints in line with Axis policies and procedures, client-specific complaints policies and the Housing Ombudsman's Complaint Handling Code. The role ensures that feedback and learning from complaints are captured and used to drive service improvements, enhance resident satisfaction and support positive working relationships with clients. Please note: This is a newly created role supporting a new contract starting on Monday 13th April 2026 and the expected start date for the successful candidate will be Monday 20th April 2026. What You'll Do Complaint Handling Proactively respond to expressions of dissatisfaction at the earliest opportunity, seeking to resolve issues informally where possible and prevent escalation into formal complaints. Investigate, register and manage all Stage 1 and Stage 2 complaints in line with company procedures, client requirements and the Housing Ombudsman's Complaint Handling Code. Ensure all MP and Councillor enquiries and complaints are fully investigated, responded to professionally and resolved efficiently within agreed target timescales, keeping residents and clients informed of outcomes. Accurately record all complaints, enquiries and outcomes on the Company's Central Complaints Log, as well as on any client-specific systems, trackers or reporting tools required for each contract. Liaise closely with operational, supervisory and subcontractor teams to arrange inspections, follow-on appointments or remedial works, ensuring actions are completed promptly and to the resident's satisfaction. Maintain clear and consistent communication with residents throughout the complaints process, providing regular updates and managing expectations in a professional and empathetic manner. Identify trends, recurring issues and service failures from complaint data, escalating concerns where necessary and contributing to service improvement initiatives. Arrange compensation, reimbursements or goodwill gestures where appropriate, in accordance with company policy and subject to approval by the relevant Head of Department or client. Act as a key point of contact for clients, providing updates, performance information and supporting evidence as required. Prepare complaint responses, reports and performance data for internal review, client meetings and audits as necessary. Service Improvement Use the information and learning from complaints reporting and analysis to share opportunities for service improvement with Complaints Team Leader, Customer Experience Manager and Head of Customer Service. Identify training needs across the department to enhance service delivery. Report on trends relating to employee conduct and escape any concerns to Customer Experience Manager. Ensure root causes and record 'Learning Actions' from complaints in the Central Complaints Log for all upheld or partially upheld complaints to allow for trend analysis. Attend any training relevant to the role to support continuous development and enhanced service delivery. Miscellaneous To contribute ideas and suggestions that may enable the company to provide a better service. Provide any other reports requested by Complaints Team Leader or Customer Experience Manager Fully comply with the Organisations Health and Safety and Lone Working policies. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. Undertake any other ad hoc duties necessary for the smooth running of the Repairs and Maintenance Division. About You You're a natural leader who combines strong people focused expertise with aquality service delivery. You thrive in a fast-paced environment, balancing priorities and supporting your team to deliver excellent results. Requirements Knowledge of complaint handling processes and procedures is essential. Knowledge of the Housing Ombudsman guidelines is desirable. Proven understanding of Customer Care with reference to vulnerable people is essential. Experience of working within a Customer Services or Complaints environment is essential. Excellent Customer service skills with a can-do approach to problem solving is essential. Strong interpersonal skills: must enjoy working with people on a personal level, building trust, maintaining confidentiality, be approachable, tactful, and diplomatic is essential. What We Offer Competitive annual salary Annual holiday; 25 + Bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox - discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within Our Commitment Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you're an experienced Complaints Officer who takes pride in quality workmanship and values making a real impact in residents' homes, we'd love to hear from you.
Sales Manager (Residential Estate Agency) - Surbiton Basic Salary: £30-£40k D.O.E On Target Earnings: £75,000 (uncapped) Are you an experienced and dynamic Assistant Manager or Manager? If so, we have an exciting opportunity with a leading estate agent & want to hear from you! Our client, a leading local estate agent, is seeking a highly motivated and experienced operator to lead their residential sales business. This is a fantastic opportunity to advance your career in the property industry with a company that values excellence and professional growth. Key Responsibilities: Manage the residential sales department, driving high performance and continuous development. Develop and implement effective sales strategies to achieve targets and grow the residential sales business. Build and maintain strong relationships with clients, providing exceptional customer service and support. Monitor local property market trends to inform business strategies and advise clients. Track and report on the departments performance, providing regular updates to senior management. Assist with complex negotiations, ensuring the best possible outcomes for clients. Ensure all sales activities comply with relevant legislation and industry standards. Identify opportunities for business growth and work towards achieving sales targets and key performance indicators (KPIs). The Ideal Candidate: Proven experience in a sales negotiator or valuer role within the residential property industry. Excellent negotiation and communication skills. Exceptional customer service skills with a client-focused approach. Ability to work in a fast-paced, target-driven environment. Good organizational skills and attention to detail. Knowledge of the local residential property market is an advantage. A valid UK driving license and access to a vehicle. Job Benefits: Attractive salary package with performance-based bonuses. Excellent prospects for professional development and career progression. Join a supportive and experienced team in a reputable estate agency. Access to ongoing training and development to enhance your skills What's Next? Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn't quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.
Mar 17, 2026
Full time
Sales Manager (Residential Estate Agency) - Surbiton Basic Salary: £30-£40k D.O.E On Target Earnings: £75,000 (uncapped) Are you an experienced and dynamic Assistant Manager or Manager? If so, we have an exciting opportunity with a leading estate agent & want to hear from you! Our client, a leading local estate agent, is seeking a highly motivated and experienced operator to lead their residential sales business. This is a fantastic opportunity to advance your career in the property industry with a company that values excellence and professional growth. Key Responsibilities: Manage the residential sales department, driving high performance and continuous development. Develop and implement effective sales strategies to achieve targets and grow the residential sales business. Build and maintain strong relationships with clients, providing exceptional customer service and support. Monitor local property market trends to inform business strategies and advise clients. Track and report on the departments performance, providing regular updates to senior management. Assist with complex negotiations, ensuring the best possible outcomes for clients. Ensure all sales activities comply with relevant legislation and industry standards. Identify opportunities for business growth and work towards achieving sales targets and key performance indicators (KPIs). The Ideal Candidate: Proven experience in a sales negotiator or valuer role within the residential property industry. Excellent negotiation and communication skills. Exceptional customer service skills with a client-focused approach. Ability to work in a fast-paced, target-driven environment. Good organizational skills and attention to detail. Knowledge of the local residential property market is an advantage. A valid UK driving license and access to a vehicle. Job Benefits: Attractive salary package with performance-based bonuses. Excellent prospects for professional development and career progression. Join a supportive and experienced team in a reputable estate agency. Access to ongoing training and development to enhance your skills What's Next? Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn't quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.
Electrician (Reactive & Voids) Reports to: Local Delivery Manager / Maintenance Manager / Team Leader Job Purpose Carry out reactive and void electrical repairs to current 18th Edition standards. Complete repairs and installations in line with Association procedures and regulations. Support planned electrical works when required. Contribute to the electrical testing and inspection programme. Manage your own daily workload and deliver a high quality service to tenants. Key Responsibilities Deliver electrical repairs across responsive and void properties. Assist the planned team with installations and upgrades (e.g., kitchens, A&A). Ensure all work meets performance targets and compliance standards. Communicate professionally with tenants and report issues to managers. Mentor trainees when required. Work across Norfolk and North Suffolk. Follow all Health & Safety, Dignity & Diversity, and organisational policies. Skills & Requirements Fully qualified Electrician. Good IT skills (smartphone/tablet use). Ability to work independently and solve problems. Strong communication and customer service skills. Experience working alone, in a team, and with subcontractors. Qualifications (Essential & Acceptable Equivalents) City & Guilds Level 3 NVQ (2357) or 5357 (including AM2S). City & Guilds 2360 Parts 1 & 2 or 2330 Levels 2 & 3. City & Guilds 2382 (18th Edition). AM2 (depending on qualification route). Preferable: C&G 2391 (Inspection & Testing), C&G 2377 (PAT). Experience Property maintenance experience (essential). Good understanding of heating systems and general building trades. Experience working in social housing (desirable). Other Requirements Work within financial and policy guidelines. Flexibility for out of hours work if needed. Complete mandatory training and stay updated with sector standards. Promote Equality, Diversity and Inclusion. Follow Data Protection rules. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 17, 2026
Full time
Electrician (Reactive & Voids) Reports to: Local Delivery Manager / Maintenance Manager / Team Leader Job Purpose Carry out reactive and void electrical repairs to current 18th Edition standards. Complete repairs and installations in line with Association procedures and regulations. Support planned electrical works when required. Contribute to the electrical testing and inspection programme. Manage your own daily workload and deliver a high quality service to tenants. Key Responsibilities Deliver electrical repairs across responsive and void properties. Assist the planned team with installations and upgrades (e.g., kitchens, A&A). Ensure all work meets performance targets and compliance standards. Communicate professionally with tenants and report issues to managers. Mentor trainees when required. Work across Norfolk and North Suffolk. Follow all Health & Safety, Dignity & Diversity, and organisational policies. Skills & Requirements Fully qualified Electrician. Good IT skills (smartphone/tablet use). Ability to work independently and solve problems. Strong communication and customer service skills. Experience working alone, in a team, and with subcontractors. Qualifications (Essential & Acceptable Equivalents) City & Guilds Level 3 NVQ (2357) or 5357 (including AM2S). City & Guilds 2360 Parts 1 & 2 or 2330 Levels 2 & 3. City & Guilds 2382 (18th Edition). AM2 (depending on qualification route). Preferable: C&G 2391 (Inspection & Testing), C&G 2377 (PAT). Experience Property maintenance experience (essential). Good understanding of heating systems and general building trades. Experience working in social housing (desirable). Other Requirements Work within financial and policy guidelines. Flexibility for out of hours work if needed. Complete mandatory training and stay updated with sector standards. Promote Equality, Diversity and Inclusion. Follow Data Protection rules. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Fund AccountantSwindonPermanentHybrid WorkingOur financial services client is seeking to recruit a Fund Accountant into their well-established Real Estate and Infrastructure Operations Team. In your role, you will have responsibility for the production of monthly management accounts and management information, along with financial statements and VAT and Tax reporting.How you'll spend your time As a member of the Real Estate & Infrastructure Operations team, you will provide a key role in the financial accounting, statutory accounting, administration, and management reporting function for the fund(s) you are allocated to and to act in a supporting role on other funds within the Client Accounting Team.In this varied role, the Client Accounting team has multiple interactions with both clients, external parties (such as fund administrators and auditors) and internal team members, including key interactions with the Real Estate Investments team.The role will be sat within a team of up to 3 other Fund Accountants, reporting into a Deputy Client Accounting Manager and ultimately the Client Accounting Manager. To prepare monthly Management Accounts, including the analysis and reconciliation of Balance Sheet, Income Statement General Ledger items and completing Net Asset Value computations for communication to investors. To produce monthly Management Information, including Liquidity Forecasts. Coordination and control of quarterly investor / client communication ensuring completion within specified timescales. Provision of tax information to the relevant tax specialists and calculation of tax accruals. To complete the computation, general ledger reconciliation and on-line submission of quarterly VAT returns and payment of sums payable to HMRC (where applicable). To analyse loan covenant compliance and provide reporting to lenders (where applicable) To aid in the preparation of annual statutory Financial statements, including supporting documents/workings. To liaise with internal and external auditors to ensure audits are planned and executed accordingly, and financial statements are distributed to interested parties in accordance with required timescales. To aid in the review and implementation of Real Estate acquisition and disposals pipeline. To ensure continuous implementation and strict application of accounting standards and operational control Any other duties that are deemed necessary that may occur from time to time. To be successful in this role you will have Part Qualified Accountant - ACCA, CIMA or ACA Management Accounting experience Clear and concise communicator with experience of working with colleagues at all levels Solid financial accounting skills, including ability to analyse and interpret variances Self-starter, deadline-driven and can work on own initiative. Client Focus driven with proven experience If you also had this, it would be great Fully Qualified Accountant - ACCA, CIMA or ACA Experience in a Financial Services environment Fund Accounting/Property Fund Accounting experience If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 17, 2026
Full time
Fund AccountantSwindonPermanentHybrid WorkingOur financial services client is seeking to recruit a Fund Accountant into their well-established Real Estate and Infrastructure Operations Team. In your role, you will have responsibility for the production of monthly management accounts and management information, along with financial statements and VAT and Tax reporting.How you'll spend your time As a member of the Real Estate & Infrastructure Operations team, you will provide a key role in the financial accounting, statutory accounting, administration, and management reporting function for the fund(s) you are allocated to and to act in a supporting role on other funds within the Client Accounting Team.In this varied role, the Client Accounting team has multiple interactions with both clients, external parties (such as fund administrators and auditors) and internal team members, including key interactions with the Real Estate Investments team.The role will be sat within a team of up to 3 other Fund Accountants, reporting into a Deputy Client Accounting Manager and ultimately the Client Accounting Manager. To prepare monthly Management Accounts, including the analysis and reconciliation of Balance Sheet, Income Statement General Ledger items and completing Net Asset Value computations for communication to investors. To produce monthly Management Information, including Liquidity Forecasts. Coordination and control of quarterly investor / client communication ensuring completion within specified timescales. Provision of tax information to the relevant tax specialists and calculation of tax accruals. To complete the computation, general ledger reconciliation and on-line submission of quarterly VAT returns and payment of sums payable to HMRC (where applicable). To analyse loan covenant compliance and provide reporting to lenders (where applicable) To aid in the preparation of annual statutory Financial statements, including supporting documents/workings. To liaise with internal and external auditors to ensure audits are planned and executed accordingly, and financial statements are distributed to interested parties in accordance with required timescales. To aid in the review and implementation of Real Estate acquisition and disposals pipeline. To ensure continuous implementation and strict application of accounting standards and operational control Any other duties that are deemed necessary that may occur from time to time. To be successful in this role you will have Part Qualified Accountant - ACCA, CIMA or ACA Management Accounting experience Clear and concise communicator with experience of working with colleagues at all levels Solid financial accounting skills, including ability to analyse and interpret variances Self-starter, deadline-driven and can work on own initiative. Client Focus driven with proven experience If you also had this, it would be great Fully Qualified Accountant - ACCA, CIMA or ACA Experience in a Financial Services environment Fund Accounting/Property Fund Accounting experience If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
