Talent-UK are recruiting on behalf of a well established estate agents in Huddersfield town centre for a property Manager on a part time OR Full time permanent basis, The working days for Part time are Monday, Tuesday, and Friday from 9am to 5pm, with Saturdays on a 1 in 4 rota from 9am to 1pm. Full time will be Monday to Friday This is a great opportunity for someone who enjoys problem solving, working in a busy environment and has an interest in property or maintenance. This role sits within the repairs team and focuses on coordinating maintenance across their portfolio of properties. You will be responsible for handling repair requests from tenants, liaising with landlords and contractors, and ensuring issues are resolved efficiently. You will also support the wider lettings team when required. No two days are the same, and the role requires someone who can stay organised, prioritise workload and communicate clearly with tenants, landlords and contractors. Responsibilities Handling incoming repair requests from tenants and dealing with maintenance issues Liaising with landlords and contractors to arrange repairs and obtain approvals Booking contractors and coordinating access to ensure works are completed efficiently Supporting the wider lettings team with general property management and administrative tasks when required Skills and Experience Excellent communication and customer service skills Strong organisation and ability to manage a busy workload Confident handling high volumes of phone calls and emails Knowledge of property maintenance or property management preferred but not essential This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so.
Apr 22, 2026
Full time
Talent-UK are recruiting on behalf of a well established estate agents in Huddersfield town centre for a property Manager on a part time OR Full time permanent basis, The working days for Part time are Monday, Tuesday, and Friday from 9am to 5pm, with Saturdays on a 1 in 4 rota from 9am to 1pm. Full time will be Monday to Friday This is a great opportunity for someone who enjoys problem solving, working in a busy environment and has an interest in property or maintenance. This role sits within the repairs team and focuses on coordinating maintenance across their portfolio of properties. You will be responsible for handling repair requests from tenants, liaising with landlords and contractors, and ensuring issues are resolved efficiently. You will also support the wider lettings team when required. No two days are the same, and the role requires someone who can stay organised, prioritise workload and communicate clearly with tenants, landlords and contractors. Responsibilities Handling incoming repair requests from tenants and dealing with maintenance issues Liaising with landlords and contractors to arrange repairs and obtain approvals Booking contractors and coordinating access to ensure works are completed efficiently Supporting the wider lettings team with general property management and administrative tasks when required Skills and Experience Excellent communication and customer service skills Strong organisation and ability to manage a busy workload Confident handling high volumes of phone calls and emails Knowledge of property maintenance or property management preferred but not essential This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so.
JOB DESCRIPTION Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. About the role Our Repairs and Maintenance team is looking for an experienced Service Manager to join the Guinness Property Team. This is a full time, 39 hours per week, permanent role based in our Oldham office. We currently operate a hybrid working model that blends office, on-site and home working. The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service. What we are looking for You will not only have experience of managing, leading and developing operational teams, but you will also have up-to-date knowledge of building construction, repairs and safety legislation, with experience in a trade and the associated NVQ/C&G qualifications. You will also be able to demonstrate these essential skills: Up to date knowledge of building construction, maintenance, repairs and safety legislation. Experience of leading, managing, developing and motivating teams. Up to date knowledge of housing sector best practice and relevant legislation. Knowledge and experience of sub-contractor management. Experience of successfully delivering an excellent customer focussed repair service. Experience of repairs management information systems. Excellent oral and written communications. Ability to manage and performance manage operational teams. Demonstrate the Guinness Behaviours. Desirable Skills: Experience of working as part of a management team delivering front line services. Excellent organisational and time management skills. Essential Qualifications: Relevant Technical qualification - trade NVQ level 3 or equivalent. NVQ III First Line Management. Desirable Qualifications: Site Management Safety (SMSTS). This position will require a basic DBS check, which will be paid for by The Guinness Partnership. To Apply: If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP TGPCVL
Apr 22, 2026
Full time
JOB DESCRIPTION Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. About the role Our Repairs and Maintenance team is looking for an experienced Service Manager to join the Guinness Property Team. This is a full time, 39 hours per week, permanent role based in our Oldham office. We currently operate a hybrid working model that blends office, on-site and home working. The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service. What we are looking for You will not only have experience of managing, leading and developing operational teams, but you will also have up-to-date knowledge of building construction, repairs and safety legislation, with experience in a trade and the associated NVQ/C&G qualifications. You will also be able to demonstrate these essential skills: Up to date knowledge of building construction, maintenance, repairs and safety legislation. Experience of leading, managing, developing and motivating teams. Up to date knowledge of housing sector best practice and relevant legislation. Knowledge and experience of sub-contractor management. Experience of successfully delivering an excellent customer focussed repair service. Experience of repairs management information systems. Excellent oral and written communications. Ability to manage and performance manage operational teams. Demonstrate the Guinness Behaviours. Desirable Skills: Experience of working as part of a management team delivering front line services. Excellent organisational and time management skills. Essential Qualifications: Relevant Technical qualification - trade NVQ level 3 or equivalent. NVQ III First Line Management. Desirable Qualifications: Site Management Safety (SMSTS). This position will require a basic DBS check, which will be paid for by The Guinness Partnership. To Apply: If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP TGPCVL
We are seeking an experienced commercially prolific Quantity Surveyor to join our clients team in The North West, supporting the delivery of responsive repairs contracts within social housing. This is a fast paced role requiring strong cost control, contract management, and stakeholder engagement skills. Client Details Our client is a leading provider of property maintenance and repair services across the UK. They specialise in delivering high quality, customer focused solutions within the social housing sector, ensuring homes are safe, compliant, and well maintained for residents. Description Manage the commercial aspects of responsive repairs contracts from inception to final account Prepare, monitor, and control budgets, forecasts, and cost plans Value and certify subcontractor work, ensuring timely and accurate payments Identify, manage, and mitigate commercial risks Produce monthly cost/value reconciliation reports Liaise with operational teams to ensure efficient delivery and cost-effective solutions Ensure compliance with contractual obligations and company procedures Support continuous improvement and drive value for money across all activities Profile Proven experience as a Quantity Surveyor, ideally within social housing or maintenance contracts Strong knowledge of responsive repairs and planned maintenance environments Excellent understanding of cost control, contract administration, and commercial reporting Experience managing subcontractors and supply chain relationships Strong analytical and negotiation skills Proficient in relevant software and Microsoft Office Degree qualified or equivalent in Quantity Surveying Job Offer Competitive salary of 55,000- 60,000 10% car allowance 10% Annual Bonus 5% employer pension contribution 26 days AL plus bank holidays Life assurance cover Healthcare benefits Clear progression path into managerial position
Apr 22, 2026
Full time
We are seeking an experienced commercially prolific Quantity Surveyor to join our clients team in The North West, supporting the delivery of responsive repairs contracts within social housing. This is a fast paced role requiring strong cost control, contract management, and stakeholder engagement skills. Client Details Our client is a leading provider of property maintenance and repair services across the UK. They specialise in delivering high quality, customer focused solutions within the social housing sector, ensuring homes are safe, compliant, and well maintained for residents. Description Manage the commercial aspects of responsive repairs contracts from inception to final account Prepare, monitor, and control budgets, forecasts, and cost plans Value and certify subcontractor work, ensuring timely and accurate payments Identify, manage, and mitigate commercial risks Produce monthly cost/value reconciliation reports Liaise with operational teams to ensure efficient delivery and cost-effective solutions Ensure compliance with contractual obligations and company procedures Support continuous improvement and drive value for money across all activities Profile Proven experience as a Quantity Surveyor, ideally within social housing or maintenance contracts Strong knowledge of responsive repairs and planned maintenance environments Excellent understanding of cost control, contract administration, and commercial reporting Experience managing subcontractors and supply chain relationships Strong analytical and negotiation skills Proficient in relevant software and Microsoft Office Degree qualified or equivalent in Quantity Surveying Job Offer Competitive salary of 55,000- 60,000 10% car allowance 10% Annual Bonus 5% employer pension contribution 26 days AL plus bank holidays Life assurance cover Healthcare benefits Clear progression path into managerial position
Our client is looking for an experienced Contract Manager to lead the delivery of social housing planned works. As Contract Manager, you will oversee contract delivery, leading a team of Site Managers and operational staff across multiple workstreams. Client Details Our client is a leading property services contractor with a proven track record of delivering high quality works across the social housing sector. With a focus on planned refurbishments, the business partners with housing associations and local authorities to improve homes and communities across the UK. Description Lead and manage Site Managers and operational teams delivering planned maintenance works Oversee kitchen and bathroom refurbishment programmes within social housing properties Ensure contracts are delivered on time, within budget, and in line with quality expectations Monitor performance against KPIs, driving continuous improvement Build and maintain strong relationships with clients, residents, and stakeholders Ensure full compliance with health & safety regulations and company procedures Manage programme planning, resource allocation, and subcontractor performance Contribute to commercial performance, including cost control and value optimisation Profile Proven experience in a Contract Manager/Site Manager role within social housing or planned maintenance Strong track record delivering kitchen and bathroom refurbishment programmes Experience managing site teams and operational staff Proven leadership, communication, and management skills Strong understanding of health & safety and compliance requirements Job Offer 55k- 60k base salary 6,500 car allowance or company car Approximately 15% in annual bonus 5% employer pension contribution 26 days AL plus bank holidays Private healthcare benefits Clear progression path / opportunities
Apr 22, 2026
Full time
Our client is looking for an experienced Contract Manager to lead the delivery of social housing planned works. As Contract Manager, you will oversee contract delivery, leading a team of Site Managers and operational staff across multiple workstreams. Client Details Our client is a leading property services contractor with a proven track record of delivering high quality works across the social housing sector. With a focus on planned refurbishments, the business partners with housing associations and local authorities to improve homes and communities across the UK. Description Lead and manage Site Managers and operational teams delivering planned maintenance works Oversee kitchen and bathroom refurbishment programmes within social housing properties Ensure contracts are delivered on time, within budget, and in line with quality expectations Monitor performance against KPIs, driving continuous improvement Build and maintain strong relationships with clients, residents, and stakeholders Ensure full compliance with health & safety regulations and company procedures Manage programme planning, resource allocation, and subcontractor performance Contribute to commercial performance, including cost control and value optimisation Profile Proven experience in a Contract Manager/Site Manager role within social housing or planned maintenance Strong track record delivering kitchen and bathroom refurbishment programmes Experience managing site teams and operational staff Proven leadership, communication, and management skills Strong understanding of health & safety and compliance requirements Job Offer 55k- 60k base salary 6,500 car allowance or company car Approximately 15% in annual bonus 5% employer pension contribution 26 days AL plus bank holidays Private healthcare benefits Clear progression path / opportunities
Gill Cooke Personnel Ltd T/A The Recruitment Group
Cowley, Oxfordshire
We're recruiting for a Senior Contracts Manager - Repairs and Maintenance on behalf of a purpose-driven organisation delivering essential housing services, focused on improving living conditions and supporting communities. This is a hands-on leadership role overseeing repairs, compliance, and complaint resolution across a varied property portfolio. What You'll Be Doing: You'll lead and support a team responsible for maintenance delivery, ensuring work is completed safely, on time, and to a high standard. Acting as a key link between tenants, clients, and internal teams, you'll handle complex repair issues, disrepair cases, and complaints in line with regulatory expectations. You'll coordinate with contractors and specialists, monitor performance, and ensure compliance with housing legislation-particularly around damp, mould, and health & safety. Alongside this, you'll provide technical guidance on more complex works, drive service improvements, and encourage strong tenant engagement throughout. What We're Looking For: We're keen to speak with experienced professionals from a building maintenance or construction background, ideally within social housing. You'll bring a strong understanding of housing repairs, compliance, and relevant legislation (including HHSRS and disrepair), along with a proactive, solutions-focused mindset. Key Requirements of the Senior Contracts Manager: . HNC (or equivalent) in Building Construction & Built Environment . Proven experience in property maintenance, inspections, or compliance roles . Solid knowledge of housing repairs and regulatory frameworks . Experience working within social housing environments . Strong leadership and stakeholder management skills . Awareness of health & safety practices (SMSTS and asbestos knowledge desirable) . Full driving licence and flexibility to travel If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.
Apr 22, 2026
Full time
We're recruiting for a Senior Contracts Manager - Repairs and Maintenance on behalf of a purpose-driven organisation delivering essential housing services, focused on improving living conditions and supporting communities. This is a hands-on leadership role overseeing repairs, compliance, and complaint resolution across a varied property portfolio. What You'll Be Doing: You'll lead and support a team responsible for maintenance delivery, ensuring work is completed safely, on time, and to a high standard. Acting as a key link between tenants, clients, and internal teams, you'll handle complex repair issues, disrepair cases, and complaints in line with regulatory expectations. You'll coordinate with contractors and specialists, monitor performance, and ensure compliance with housing legislation-particularly around damp, mould, and health & safety. Alongside this, you'll provide technical guidance on more complex works, drive service improvements, and encourage strong tenant engagement throughout. What We're Looking For: We're keen to speak with experienced professionals from a building maintenance or construction background, ideally within social housing. You'll bring a strong understanding of housing repairs, compliance, and relevant legislation (including HHSRS and disrepair), along with a proactive, solutions-focused mindset. Key Requirements of the Senior Contracts Manager: . HNC (or equivalent) in Building Construction & Built Environment . Proven experience in property maintenance, inspections, or compliance roles . Solid knowledge of housing repairs and regulatory frameworks . Experience working within social housing environments . Strong leadership and stakeholder management skills . Awareness of health & safety practices (SMSTS and asbestos knowledge desirable) . Full driving licence and flexibility to travel If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.
MMP Consultancy is seeking a Senior Building Surveyor on behalf of a Local Authority based in Hampshire. This is a 3-month ongoing role with a rate of 47ph over a 37 hour working week. The successful candidate will take a lead role within the Property Services team, overseeing surveying activity across either housing or non-housing assets, with the potential to manage up to five direct reports. This is a senior position with responsibility for project delivery, compliance, asset condition, repairs, and contractor management within a busy local authority environment. Responsibilities: Lead the surveying function for housing and/or non-housing assets Manage and develop a team of Building Surveyors, allocating workloads and supporting training and development Undertake and oversee stock condition, dilapidation, and compliance surveys Diagnose defects and prepare scopes of work, specifications, and cost estimates Act as Contract Administrator using JCT and NEC forms of contract Manage planned and reactive maintenance projects, typically valued between 50,000 and 1m+ Oversee repairs and maintenance programmes, ensuring accurate stock data is maintained Support the development of planned maintenance programmes and cyclical works Manage contractor performance, procurement, tendering, and contract compliance Ensure compliance with all relevant legislation including Building Regulations, CDM, fire safety, asbestos, gas, electrical safety, and the Housing Act Manage budgets, cost control, valuations, variations, and final accounts Liaise with residents, leaseholders, councillors, internal stakeholders, and external partners Handle complaints effectively and professionally, ensuring positive outcomes Support and deputise for the Property Services Manager as required Requirements: Degree or HNC-level qualification in Building Surveying or a construction-related discipline Ideally RICS or CIOB membership (or working towards) Demonstrable experience within a local authority or housing environment Strong working knowledge of JCT and NEC contracts Proven experience of managing contractors, procurement, and tendering processes Sound knowledge of building pathology, construction technology, and asset management Strong understanding of building legislation, contract law, and health & safety regulations Experience managing and motivating surveying teams Proven ability to manage multiple priorities with a proactive, "can-do" approach Demonstrable success in complaint handling and stakeholder management Confident IT skills, including Microsoft Word and Excel, and asset management systems Full UK driving licence and access to a vehicle for work purposes
Apr 22, 2026
Seasonal
MMP Consultancy is seeking a Senior Building Surveyor on behalf of a Local Authority based in Hampshire. This is a 3-month ongoing role with a rate of 47ph over a 37 hour working week. The successful candidate will take a lead role within the Property Services team, overseeing surveying activity across either housing or non-housing assets, with the potential to manage up to five direct reports. This is a senior position with responsibility for project delivery, compliance, asset condition, repairs, and contractor management within a busy local authority environment. Responsibilities: Lead the surveying function for housing and/or non-housing assets Manage and develop a team of Building Surveyors, allocating workloads and supporting training and development Undertake and oversee stock condition, dilapidation, and compliance surveys Diagnose defects and prepare scopes of work, specifications, and cost estimates Act as Contract Administrator using JCT and NEC forms of contract Manage planned and reactive maintenance projects, typically valued between 50,000 and 1m+ Oversee repairs and maintenance programmes, ensuring accurate stock data is maintained Support the development of planned maintenance programmes and cyclical works Manage contractor performance, procurement, tendering, and contract compliance Ensure compliance with all relevant legislation including Building Regulations, CDM, fire safety, asbestos, gas, electrical safety, and the Housing Act Manage budgets, cost control, valuations, variations, and final accounts Liaise with residents, leaseholders, councillors, internal stakeholders, and external partners Handle complaints effectively and professionally, ensuring positive outcomes Support and deputise for the Property Services Manager as required Requirements: Degree or HNC-level qualification in Building Surveying or a construction-related discipline Ideally RICS or CIOB membership (or working towards) Demonstrable experience within a local authority or housing environment Strong working knowledge of JCT and NEC contracts Proven experience of managing contractors, procurement, and tendering processes Sound knowledge of building pathology, construction technology, and asset management Strong understanding of building legislation, contract law, and health & safety regulations Experience managing and motivating surveying teams Proven ability to manage multiple priorities with a proactive, "can-do" approach Demonstrable success in complaint handling and stakeholder management Confident IT skills, including Microsoft Word and Excel, and asset management systems Full UK driving licence and access to a vehicle for work purposes
Our client is a boutique engineering consultancy specialising in providing a wide range of advice to clients including Mechanical and Electrical Asset Management, Project Management, and Energy and Sustainability Consultancy. Focussed on the prime commercial property sector, their clients include real estate investors, property advisors and building occupants, primarily in London. The are now seeking an M&E Consultant/Projects Manager to deliver M&E plant replacement projects, and sustainability led projects within commercial properties from inception to completion. Duties will include delivering technical and strategic support across the full project lifecycle, from conducting an initial survey, preparing feasibility studies, performance specifications and tender documentation, M&E contractor procurement, contract administration, and project delivery. Although projects will be mechanical and electrical, a candidate with a mechanical bias is preferred. The ideal candidate might come from a variety of backgrounds - engineering consultancy, client side, or FM contractor, but should have demonstrable experience delivering FM/CAPEX type projects. An excellent opportunity to work for a growing company, it comes with a salary up to £70,000 plus various benefits.
Apr 22, 2026
Full time
Our client is a boutique engineering consultancy specialising in providing a wide range of advice to clients including Mechanical and Electrical Asset Management, Project Management, and Energy and Sustainability Consultancy. Focussed on the prime commercial property sector, their clients include real estate investors, property advisors and building occupants, primarily in London. The are now seeking an M&E Consultant/Projects Manager to deliver M&E plant replacement projects, and sustainability led projects within commercial properties from inception to completion. Duties will include delivering technical and strategic support across the full project lifecycle, from conducting an initial survey, preparing feasibility studies, performance specifications and tender documentation, M&E contractor procurement, contract administration, and project delivery. Although projects will be mechanical and electrical, a candidate with a mechanical bias is preferred. The ideal candidate might come from a variety of backgrounds - engineering consultancy, client side, or FM contractor, but should have demonstrable experience delivering FM/CAPEX type projects. An excellent opportunity to work for a growing company, it comes with a salary up to £70,000 plus various benefits.
The role: Estates Technical Manager Location: National Salary: £60,000 - £67,000 Sector: Facilities Management - Engineering Bias I am delighted to be working with this client again as their FM, Property and Estates team continues to grow in line with company strategy click apply for full job details
Apr 22, 2026
Full time
The role: Estates Technical Manager Location: National Salary: £60,000 - £67,000 Sector: Facilities Management - Engineering Bias I am delighted to be working with this client again as their FM, Property and Estates team continues to grow in line with company strategy click apply for full job details
The Senior Facilities Management Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the post holder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. The role is also responsible for monitoring performance against key performance indicators (KPIs), analysing trends, and identifying opportunities to improve service delivery and customer satisfaction. The Senior Facilities Management Coordinator will use performance data and customer feedback to drive improvements, resolve complex issues, and support a culture of accountability and excellence. Main Duties and Responsibilities Operational Management & Service Delivery Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Minimise out-of-time repairs through effective monitoring, follow-up, and intervention. Follow up transactional repair surveys and ensure resident satisfaction with outcomes. Performance Management & Continuous Improvement Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Lead and deliver service improvement and action plans relating to reactive repairs, voids, planned works, and non-regulatory services. Support the development and embedding of continuous improvement processes across Property Services. Contractor & Contract Management Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Monitor contractor performance against service level agreements, quality standards, and budgets. Monitor, review, and report on non-regulatory contracts including gardening, cleaning, gritting, window cleaning, bin cleaning, and other cyclical maintenance services. Provide contract administration, liaison, and process support to ensure successful delivery of responsive, planned, and non-regulatory works. Assist with the planned works programme, including tenant consultation and service delivery support. Become familiar with, develop, and monitor Schedule of Rates pricing, reporting on individual items and contractor adherence. Ensure in-house operatives deliver value for money through analysis of completed works. Financial & Administrative Responsibilities Understand and support the management of budgets for responsive repairs, planned works, and non-regulatory services, including budget-setting processes. Process and manage invoices in a timely manner to meet finance requirements. Produce programmes, management information, and KPI reports for internal and external stakeholders, ensuring records are stored appropriately. Leadership, Communication & Engagement Provide guidance, coaching, and support to staff, sharing best practice and supporting development. Support the Property Services Manager with operational planning, policy implementation, review, and service development. Attend staff meetings, tenant meetings, team briefings, and organisational events as required. When required, provide telephone and reception cover, resolving enquiries at first point of contact where possible. General & Organisational Responsibilities Ensure compliance with all health and safety, statutory, and regulatory requirements. Demonstrate confidentiality, professionalism, and integrity at all times. Work in a manner sensitive to the culture and religious needs of the Jewish community. Promote equality, diversity, and anti-discriminatory practice. Participate fully in training and development in line with organisational and mandatory requirements. Undertake any other duties within the scope of the role as reasonably required.
Apr 22, 2026
Full time
The Senior Facilities Management Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the post holder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. The role is also responsible for monitoring performance against key performance indicators (KPIs), analysing trends, and identifying opportunities to improve service delivery and customer satisfaction. The Senior Facilities Management Coordinator will use performance data and customer feedback to drive improvements, resolve complex issues, and support a culture of accountability and excellence. Main Duties and Responsibilities Operational Management & Service Delivery Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Minimise out-of-time repairs through effective monitoring, follow-up, and intervention. Follow up transactional repair surveys and ensure resident satisfaction with outcomes. Performance Management & Continuous Improvement Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Lead and deliver service improvement and action plans relating to reactive repairs, voids, planned works, and non-regulatory services. Support the development and embedding of continuous improvement processes across Property Services. Contractor & Contract Management Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Monitor contractor performance against service level agreements, quality standards, and budgets. Monitor, review, and report on non-regulatory contracts including gardening, cleaning, gritting, window cleaning, bin cleaning, and other cyclical maintenance services. Provide contract administration, liaison, and process support to ensure successful delivery of responsive, planned, and non-regulatory works. Assist with the planned works programme, including tenant consultation and service delivery support. Become familiar with, develop, and monitor Schedule of Rates pricing, reporting on individual items and contractor adherence. Ensure in-house operatives deliver value for money through analysis of completed works. Financial & Administrative Responsibilities Understand and support the management of budgets for responsive repairs, planned works, and non-regulatory services, including budget-setting processes. Process and manage invoices in a timely manner to meet finance requirements. Produce programmes, management information, and KPI reports for internal and external stakeholders, ensuring records are stored appropriately. Leadership, Communication & Engagement Provide guidance, coaching, and support to staff, sharing best practice and supporting development. Support the Property Services Manager with operational planning, policy implementation, review, and service development. Attend staff meetings, tenant meetings, team briefings, and organisational events as required. When required, provide telephone and reception cover, resolving enquiries at first point of contact where possible. General & Organisational Responsibilities Ensure compliance with all health and safety, statutory, and regulatory requirements. Demonstrate confidentiality, professionalism, and integrity at all times. Work in a manner sensitive to the culture and religious needs of the Jewish community. Promote equality, diversity, and anti-discriminatory practice. Participate fully in training and development in line with organisational and mandatory requirements. Undertake any other duties within the scope of the role as reasonably required.
Are you an experienced Logistics Officer looking for your next professional opportunity? If you take pride in delivering efficient logistics support, maintaining accurate records, and providing excellent customer service in a fast-paced environment, we would love to hear from you. Apply now! We are looking for a reliable and detail-oriented Logistics Officer with experience in site logistics and delivery coordination. The successful candidate will support the smooth movement of goods on site, ensure deliveries are handled efficiently, and maintain high standards of safety, organisation, and communication. Position: Logistics Officer Shift Pattern: Days only - 07:00 - 19:00 Location: London EC4A 2BJ Pay Rate: £15 per hour Benefits include: Cycle to work salary sacrifice scheme Company pension scheme Life assurance benefits Progression, training, and development opportunities Additional benefits via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and supermarket vouchers Cinema tickets Access to a 24/7 free Employee Assistance Programme Duties and Responsibilities: Coordinate and manage deliveries to and from the site in a timely and efficient manner Control access to logistics and delivery areas in line with site procedures Act as a point of contact for tenants, delivery drivers, and contractors, responding professionally to enquiries Ensure all delivery documentation is accurate, completed correctly, and kept up to date Monitor delivery schedules and report any delays or issues to the supervisor or Site Manager Identify potential logistical issues and communicate effectively to prevent disruption Support Health & Safety compliance, reporting hazards or incidents promptly Ensure logistics areas are kept tidy, organised, and used in accordance with site rules Maintain clear records and logs of daily logistics activity Carry out any additional duties as requested by the company Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Apr 22, 2026
Full time
Are you an experienced Logistics Officer looking for your next professional opportunity? If you take pride in delivering efficient logistics support, maintaining accurate records, and providing excellent customer service in a fast-paced environment, we would love to hear from you. Apply now! We are looking for a reliable and detail-oriented Logistics Officer with experience in site logistics and delivery coordination. The successful candidate will support the smooth movement of goods on site, ensure deliveries are handled efficiently, and maintain high standards of safety, organisation, and communication. Position: Logistics Officer Shift Pattern: Days only - 07:00 - 19:00 Location: London EC4A 2BJ Pay Rate: £15 per hour Benefits include: Cycle to work salary sacrifice scheme Company pension scheme Life assurance benefits Progression, training, and development opportunities Additional benefits via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and supermarket vouchers Cinema tickets Access to a 24/7 free Employee Assistance Programme Duties and Responsibilities: Coordinate and manage deliveries to and from the site in a timely and efficient manner Control access to logistics and delivery areas in line with site procedures Act as a point of contact for tenants, delivery drivers, and contractors, responding professionally to enquiries Ensure all delivery documentation is accurate, completed correctly, and kept up to date Monitor delivery schedules and report any delays or issues to the supervisor or Site Manager Identify potential logistical issues and communicate effectively to prevent disruption Support Health & Safety compliance, reporting hazards or incidents promptly Ensure logistics areas are kept tidy, organised, and used in accordance with site rules Maintain clear records and logs of daily logistics activity Carry out any additional duties as requested by the company Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Your new company A well-established construction and property development firm operating across the UK and Ireland, renowned for delivering high-quality commercial, residential, and hospitality projects. The company is known for its strong project pipeline, collaborative culture, and commitment to innovation and excellence click apply for full job details
Apr 22, 2026
Full time
Your new company A well-established construction and property development firm operating across the UK and Ireland, renowned for delivering high-quality commercial, residential, and hospitality projects. The company is known for its strong project pipeline, collaborative culture, and commitment to innovation and excellence click apply for full job details
Audit & Accounts Semi-Senior (Part-Qualified) - Accountancy Practice City London (Hybrid) £35,000 - £41,500 DOE Butler Rose Public Practice is delighted to be supporting a highly regarded independent accountancy firm in the recruitment of a Part-Qualified Accountant to join their growing team. This is an excellent opportunity for a motivated ACCA or ICAEW part-qualified professional to gain broad exposure across accounts and audit, working with a diverse client base across sectors including property, construction, professional services, retail, and hospitality. The role offers strong progression, flexible working, and a supportive study package. Key Responsibilities Support a mixed portfolio of clients across accounts and audit work (approx. 60% accounts / 40% audit) Assist with audit assignments both in-house and at client sites Prepare accounts, bookkeeping, and tax compliance work Review work completed by trainees and support their development Work closely with Supervisors and Managers to deliver high-quality client service Ensure compliance requirements are met across assignments Key Requirements ACCA or ACA part-qualified (first time passes essential) 2-3 years experience within an general practice environment Exposure to audit, accounts preparation, bookkeeping, and tax assignments Strong working knowledge of compliance requirements Confident using Xero, Sage, QuickBooks, Excel and similar software Proactive, client-focused, and commercially aware Strong communication skills and a positive team approach What's on Offer 20 days' holiday + bank holidays, plus additional firm days and volunteering leave (rising to 25 days on qualification) Excellent study support including paid exam/college leave and funded course fees Hybrid working (50/50 home and office) following probation Supportive culture with regular reviews, socials, and wellbeing initiatives Interested? If this sounds like the next step in your career, get in touch with Demetria Petropoulos to find out more - /d com Know someone perfect for this role? We offer a £150 retail voucher for every successful referral we place - so if you refer a friend or colleague who's hired through Butler Rose, you'll be rewarded! Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Apr 22, 2026
Full time
Audit & Accounts Semi-Senior (Part-Qualified) - Accountancy Practice City London (Hybrid) £35,000 - £41,500 DOE Butler Rose Public Practice is delighted to be supporting a highly regarded independent accountancy firm in the recruitment of a Part-Qualified Accountant to join their growing team. This is an excellent opportunity for a motivated ACCA or ICAEW part-qualified professional to gain broad exposure across accounts and audit, working with a diverse client base across sectors including property, construction, professional services, retail, and hospitality. The role offers strong progression, flexible working, and a supportive study package. Key Responsibilities Support a mixed portfolio of clients across accounts and audit work (approx. 60% accounts / 40% audit) Assist with audit assignments both in-house and at client sites Prepare accounts, bookkeeping, and tax compliance work Review work completed by trainees and support their development Work closely with Supervisors and Managers to deliver high-quality client service Ensure compliance requirements are met across assignments Key Requirements ACCA or ACA part-qualified (first time passes essential) 2-3 years experience within an general practice environment Exposure to audit, accounts preparation, bookkeeping, and tax assignments Strong working knowledge of compliance requirements Confident using Xero, Sage, QuickBooks, Excel and similar software Proactive, client-focused, and commercially aware Strong communication skills and a positive team approach What's on Offer 20 days' holiday + bank holidays, plus additional firm days and volunteering leave (rising to 25 days on qualification) Excellent study support including paid exam/college leave and funded course fees Hybrid working (50/50 home and office) following probation Supportive culture with regular reviews, socials, and wellbeing initiatives Interested? If this sounds like the next step in your career, get in touch with Demetria Petropoulos to find out more - /d com Know someone perfect for this role? We offer a £150 retail voucher for every successful referral we place - so if you refer a friend or colleague who's hired through Butler Rose, you'll be rewarded! Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Major loss adjusting practice seeks Chartered Surveyor to take on a technical management role. You will oversee a team of 8-9 Surveyors who provide guidance to the Domestic Major Loss Unit, the Agricultural & Rural Network and the Third Party Property Damage Liability team for the full range of building losses arising out of standard perils. The position is home-based and will require you to provide technical guidance to colleagues whilst handling a small caseload of the larger and more complex losses. About you: Candidates must essentially be MRICS or MCIOB qualified with at least 4-5 years experience in a loss adjusting role. You can live anywhere within the South, but you will need to travel throughout the region when required. Previous managerial experience is not necessary, but you should have a genuine passion for driving quality and standards. Salary & Benefits: Basic salary to £70,000 plus annual bonus (c£10,000 on average), company car or car allowance, pension, private medical care and 26 days holiday.
Apr 22, 2026
Full time
Major loss adjusting practice seeks Chartered Surveyor to take on a technical management role. You will oversee a team of 8-9 Surveyors who provide guidance to the Domestic Major Loss Unit, the Agricultural & Rural Network and the Third Party Property Damage Liability team for the full range of building losses arising out of standard perils. The position is home-based and will require you to provide technical guidance to colleagues whilst handling a small caseload of the larger and more complex losses. About you: Candidates must essentially be MRICS or MCIOB qualified with at least 4-5 years experience in a loss adjusting role. You can live anywhere within the South, but you will need to travel throughout the region when required. Previous managerial experience is not necessary, but you should have a genuine passion for driving quality and standards. Salary & Benefits: Basic salary to £70,000 plus annual bonus (c£10,000 on average), company car or car allowance, pension, private medical care and 26 days holiday.
Major loss adjusting practice seeks Chartered Surveyor to take on a technical management role. You will oversee a team of 8-9 Surveyors who provide guidance to the Domestic Major Loss Unit, the Agricultural & Rural Network and the Third Party Property Damage Liability team for the full range of building losses arising out of standard perils. The position is home-based and will require you to provide technical guidance to colleagues whilst handling a small caseload of the larger and more complex losses. About you: Candidates must essentially be MRICS or MCIOB qualified with at least 4-5 years experience in a loss adjusting role. You can live anywhere within the South, but you will need to travel throughout the region when required. Previous managerial experience is not necessary, but you should have a genuine passion for driving quality and standards. Salary & Benefits: Basic salary to £70,000 plus annual bonus (c£10,000 on average), company car or car allowance, pension, private medical care and 26 days holiday.
Apr 22, 2026
Full time
Major loss adjusting practice seeks Chartered Surveyor to take on a technical management role. You will oversee a team of 8-9 Surveyors who provide guidance to the Domestic Major Loss Unit, the Agricultural & Rural Network and the Third Party Property Damage Liability team for the full range of building losses arising out of standard perils. The position is home-based and will require you to provide technical guidance to colleagues whilst handling a small caseload of the larger and more complex losses. About you: Candidates must essentially be MRICS or MCIOB qualified with at least 4-5 years experience in a loss adjusting role. You can live anywhere within the South, but you will need to travel throughout the region when required. Previous managerial experience is not necessary, but you should have a genuine passion for driving quality and standards. Salary & Benefits: Basic salary to £70,000 plus annual bonus (c£10,000 on average), company car or car allowance, pension, private medical care and 26 days holiday.
Your new company A company that has developed massively in the last 10 years and benefited from large-scale investment from a big player in the Real estate space, this company have contracts with some of the UKs biggest household names and provide multi- service offerings. Your new role Working as part of a finance team geared towards quality and the delivery of strategic insight, this company are looking for an experienced leader from a reporting background who can review and manage this process but ultimately has an acumen to really get involved in the analytical/partnering led capacity, pushing long term value. Duties: Overall ownership for financial reporting, including statutory accounts and audit liaison Review of management accounts Management of transactional team across two sites Business partnering and financial review of contract performance Ongoing variance analysis and trend analysis to support Business Partnering initiatives Business partnering with operational budget holders What you'll need to succeed You will need to have experience taking oversight of financial reporting, ideally in a contract led business or a business with large labour force. Demonstrable experience of adding commercial value, working with operations and business partnering would be ideal. What you'll get in return You will get to really be part of a very exciting business, that have grown massively and have a fast paced atmosphere in their teams. You will get to be part of a business that really respect the quality of your outputs and reward and recognise this regularly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 22, 2026
Full time
Your new company A company that has developed massively in the last 10 years and benefited from large-scale investment from a big player in the Real estate space, this company have contracts with some of the UKs biggest household names and provide multi- service offerings. Your new role Working as part of a finance team geared towards quality and the delivery of strategic insight, this company are looking for an experienced leader from a reporting background who can review and manage this process but ultimately has an acumen to really get involved in the analytical/partnering led capacity, pushing long term value. Duties: Overall ownership for financial reporting, including statutory accounts and audit liaison Review of management accounts Management of transactional team across two sites Business partnering and financial review of contract performance Ongoing variance analysis and trend analysis to support Business Partnering initiatives Business partnering with operational budget holders What you'll need to succeed You will need to have experience taking oversight of financial reporting, ideally in a contract led business or a business with large labour force. Demonstrable experience of adding commercial value, working with operations and business partnering would be ideal. What you'll get in return You will get to really be part of a very exciting business, that have grown massively and have a fast paced atmosphere in their teams. You will get to be part of a business that really respect the quality of your outputs and reward and recognise this regularly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Customer Service Advisor The first point of contact for the helpdesk, receiving and processing all customer and client calls ensuring they are dealt with effectively, and in a timely and professional manner. To provide a customer focused service, dealing with all client / customer requests, and dealing with complaints in an efficient and sensitive manner. Key responsibilities are as follows: Receive and process customer telephone / email requests to ensure the timely and effective completion of work, in accordance with the service level specification. Ensure that the relevant information is logged into the database to enable the accurate transfer of information for the allocation of work to the appropriate department for action. Provide the department with a task number, and detail to the caller the priority given to their call Provide an administrative support service to the team (including distribution of mail; typing; filing; and dealing with telephone calls) to maximise time and also ensure a good responsive to customer service. Regularly review logged calls on the database, to monitor completion times, and ensure feedback is given to the caller in relation to their request. Ensure completed and partially completed tasks are entered into the database, to maintain the current status of tasks outstanding Follow the logging procedures for the whole unit and be the focal point for all calls. Responsible for passing on instructions to staff, recording such action in response to calls, requests etc, to enable the contract to fulfil its performance targets. Accountable for the completion of standard or non-standard tasks within own area Acts as part of a team to delivers activities which support operational objectives Manages a variety of tasks and is able to plan accordingly within the short-term Makes decisions within parameters set by manager, using job/specialist experience Maybe subject to regular local supervision of progress against results and escalates issues when required Interacts with stakeholders around specific work efforts and deliverables Supports delivery of Health and Safety policy and standards Supervises the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility Identifies ways to reduce cost Work within a given budget, usually without authorised spend of their own May assist less experienced staff Supports the delivery of a team and escalates individual performance issues Person Specification: Able to perform role to the required standard within a short period after completion of training Previous experience working in a Call Centre environment - desirable Capable of using the Microsoft Office packages (Work, Excel, Outlook) Experience of building good working relationships Customer Focussed Our mission: To build a world-class business through exceptional service and exceptional people. Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Apr 22, 2026
Seasonal
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Customer Service Advisor The first point of contact for the helpdesk, receiving and processing all customer and client calls ensuring they are dealt with effectively, and in a timely and professional manner. To provide a customer focused service, dealing with all client / customer requests, and dealing with complaints in an efficient and sensitive manner. Key responsibilities are as follows: Receive and process customer telephone / email requests to ensure the timely and effective completion of work, in accordance with the service level specification. Ensure that the relevant information is logged into the database to enable the accurate transfer of information for the allocation of work to the appropriate department for action. Provide the department with a task number, and detail to the caller the priority given to their call Provide an administrative support service to the team (including distribution of mail; typing; filing; and dealing with telephone calls) to maximise time and also ensure a good responsive to customer service. Regularly review logged calls on the database, to monitor completion times, and ensure feedback is given to the caller in relation to their request. Ensure completed and partially completed tasks are entered into the database, to maintain the current status of tasks outstanding Follow the logging procedures for the whole unit and be the focal point for all calls. Responsible for passing on instructions to staff, recording such action in response to calls, requests etc, to enable the contract to fulfil its performance targets. Accountable for the completion of standard or non-standard tasks within own area Acts as part of a team to delivers activities which support operational objectives Manages a variety of tasks and is able to plan accordingly within the short-term Makes decisions within parameters set by manager, using job/specialist experience Maybe subject to regular local supervision of progress against results and escalates issues when required Interacts with stakeholders around specific work efforts and deliverables Supports delivery of Health and Safety policy and standards Supervises the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility Identifies ways to reduce cost Work within a given budget, usually without authorised spend of their own May assist less experienced staff Supports the delivery of a team and escalates individual performance issues Person Specification: Able to perform role to the required standard within a short period after completion of training Previous experience working in a Call Centre environment - desirable Capable of using the Microsoft Office packages (Work, Excel, Outlook) Experience of building good working relationships Customer Focussed Our mission: To build a world-class business through exceptional service and exceptional people. Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Role: Commercial Property ManagerLocation: Raynes Park, Wimbledon (SW20 0BA) with flexible home and office working, plus travel to sites across the UKSalary: Up to £40k plus expensesHours: Mon-Fri, 37.5 hours per weekContract: Full Time Permanent Make your mark on a diverse commercial property portfolio Looking to take the next step in your property career or ready to move in-house and work closer to the business?At Reed Specialist Recruitment (RSR), part of the Reed Group, we're looking for a Property Manager to help shape, manage and improve our UK and European office estate. You'll work as a trusted advisor to senior stakeholders, managing a varied portfolio and influencing decisions that genuinely impact how our people work and how we continue to improve lives through work. About the role As Property Manager, you'll partner closely with the Director of Group Property and colleagues across RSR to deliver a proactive, commercially focused property service. From lease management and landlord relationships to relocations, refurbishments and sustainability initiatives, this role offers breadth, visibility and real ownership. You'll be based at our flagship London office with hybrid working and regular travel to sites across the UK(and occasionally overseas). What you'll be doing Acting as a key link between Property and internal teams including Operations, HR, Finance, Tax and Insurance Managing lease events including rent reviews and renewals, and advising on options and outcomes Appointing and managing external surveyors and consultants Supporting new leases, relocations and office changes - from feasibility through to delivery Analysing property costs, forecasts and opportunities for savings Managing landlord relationships and resolving property-related issues Maintaining accurate property data and records Contributing to sustainability, inclusion and accessibility initiatives across the estate Supporting environmental and other property-related accreditations What you'll bring We're open-minded about background and welcome applications from both experienced hires and those earlier in their property career. You'll ideally have: Experience in commercial property or estates management (in-house or consultancy) Confidence working with multiple stakeholders and external partners Strong organisational skills and the ability to manage key deadlines Commercial awareness, with the ability to assess cost, risk and opportunity A proactive, problem-solving mindset and attention to detail Nice to have (but not essential): MRICS / AssocRICS qualification, or working towards APC Experience with lease negotiations, asset or portfolio management Exposure to office or operational estates If you don't tick every box but feel excited by the role, we'd still love to hear from you. Why join Reed? Reed is the UK's largest family-owned recruitment company, with a purpose-led culture built on trust, fairness and collaboration. You'll benefit from: Hybrid working with team days in the office Clear development pathways and support towards professional qualifications Paid sabbaticals, long-service awards and the option to buy extra holiday An award-winning benefits and recognition scheme An inclusive culture where individuality is welcomed and supported
Apr 22, 2026
Full time
Role: Commercial Property ManagerLocation: Raynes Park, Wimbledon (SW20 0BA) with flexible home and office working, plus travel to sites across the UKSalary: Up to £40k plus expensesHours: Mon-Fri, 37.5 hours per weekContract: Full Time Permanent Make your mark on a diverse commercial property portfolio Looking to take the next step in your property career or ready to move in-house and work closer to the business?At Reed Specialist Recruitment (RSR), part of the Reed Group, we're looking for a Property Manager to help shape, manage and improve our UK and European office estate. You'll work as a trusted advisor to senior stakeholders, managing a varied portfolio and influencing decisions that genuinely impact how our people work and how we continue to improve lives through work. About the role As Property Manager, you'll partner closely with the Director of Group Property and colleagues across RSR to deliver a proactive, commercially focused property service. From lease management and landlord relationships to relocations, refurbishments and sustainability initiatives, this role offers breadth, visibility and real ownership. You'll be based at our flagship London office with hybrid working and regular travel to sites across the UK(and occasionally overseas). What you'll be doing Acting as a key link between Property and internal teams including Operations, HR, Finance, Tax and Insurance Managing lease events including rent reviews and renewals, and advising on options and outcomes Appointing and managing external surveyors and consultants Supporting new leases, relocations and office changes - from feasibility through to delivery Analysing property costs, forecasts and opportunities for savings Managing landlord relationships and resolving property-related issues Maintaining accurate property data and records Contributing to sustainability, inclusion and accessibility initiatives across the estate Supporting environmental and other property-related accreditations What you'll bring We're open-minded about background and welcome applications from both experienced hires and those earlier in their property career. You'll ideally have: Experience in commercial property or estates management (in-house or consultancy) Confidence working with multiple stakeholders and external partners Strong organisational skills and the ability to manage key deadlines Commercial awareness, with the ability to assess cost, risk and opportunity A proactive, problem-solving mindset and attention to detail Nice to have (but not essential): MRICS / AssocRICS qualification, or working towards APC Experience with lease negotiations, asset or portfolio management Exposure to office or operational estates If you don't tick every box but feel excited by the role, we'd still love to hear from you. Why join Reed? Reed is the UK's largest family-owned recruitment company, with a purpose-led culture built on trust, fairness and collaboration. You'll benefit from: Hybrid working with team days in the office Clear development pathways and support towards professional qualifications Paid sabbaticals, long-service awards and the option to buy extra holiday An award-winning benefits and recognition scheme An inclusive culture where individuality is welcomed and supported
Community Concierge - Brent Cross Newest Student Living Destination Location: Onsite at our brand-new, state-of-the-art student accommodation in Brent Cross Type: Full-time, Onsite Are you passionate about people, community, and creating unforgettable experiences? This is your chance to get your foot in the door a year earlier than everyone else and play a key role in shaping Brent Cross most exciting new student living destination. As our Community Concierge , you'll be based in our brand-new on-site office, surrounded by cutting-edge facilities and a vibrant student community. In your first year, you'll be an essential part of the team working closely with the Sales Team and General Manager to support leasing, resident engagement, and the overall success of the building. This is the perfect opportunity for someone who's enthusiastic, people-focused, and ready to grow with us as we prepare to welcome our very first residents. What You'll Do Be the friendly face of our community, welcoming visitors, prospective residents, and partners to site. Support the Sales Team with tours, enquiries, bookings, and creative ideas to help drive occupancy. Assist the General Manager with day-to-day operations and community-building activities. Help coordinate marketing and outreach efforts to build buzz and excitement before opening. Contribute to setting up and shaping our community experience from day one. Once the building opens, transition into the full Community Concierge role - leading resident engagement, events, and daily community life. What We're Looking For A confident, positive communicator who loves meeting new people. A proactive team player with a passion for delivering great customer experiences. Organised, detail-oriented, and eager to learn about property, sales, and community management. Someone excited by the idea of helping launch a brand-new building from the ground up. Why You'll Love It Here A unique early opportunity to join before doors officially open - setting you up for long-term growth and career progression. Work in a brand-new, design-led environment with premium facilities. Be part of a fun, forward-thinking team creating the next generation of student living.
Apr 22, 2026
Full time
Community Concierge - Brent Cross Newest Student Living Destination Location: Onsite at our brand-new, state-of-the-art student accommodation in Brent Cross Type: Full-time, Onsite Are you passionate about people, community, and creating unforgettable experiences? This is your chance to get your foot in the door a year earlier than everyone else and play a key role in shaping Brent Cross most exciting new student living destination. As our Community Concierge , you'll be based in our brand-new on-site office, surrounded by cutting-edge facilities and a vibrant student community. In your first year, you'll be an essential part of the team working closely with the Sales Team and General Manager to support leasing, resident engagement, and the overall success of the building. This is the perfect opportunity for someone who's enthusiastic, people-focused, and ready to grow with us as we prepare to welcome our very first residents. What You'll Do Be the friendly face of our community, welcoming visitors, prospective residents, and partners to site. Support the Sales Team with tours, enquiries, bookings, and creative ideas to help drive occupancy. Assist the General Manager with day-to-day operations and community-building activities. Help coordinate marketing and outreach efforts to build buzz and excitement before opening. Contribute to setting up and shaping our community experience from day one. Once the building opens, transition into the full Community Concierge role - leading resident engagement, events, and daily community life. What We're Looking For A confident, positive communicator who loves meeting new people. A proactive team player with a passion for delivering great customer experiences. Organised, detail-oriented, and eager to learn about property, sales, and community management. Someone excited by the idea of helping launch a brand-new building from the ground up. Why You'll Love It Here A unique early opportunity to join before doors officially open - setting you up for long-term growth and career progression. Work in a brand-new, design-led environment with premium facilities. Be part of a fun, forward-thinking team creating the next generation of student living.
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Apr 22, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
House Manager - UHNW Private Residence, Central London £80,000 - £90,000 DOE Start: May/June Schedule: Sunday - Thursday (approx. 9am - 6pm) An exceptional opportunity has arisen for an experienced and highly capable House Manager to join a fully staffed UHNW private residence in St John's Wood. This is a newly created role within a substantial, highly technical home, designed to support an existing House Manager and ensure seamless 7-day coverage across the household.The property spans approximately 36,000 sq ft and operates to an exceptionally high standard, requiring a proactive, detail-oriented and hands-on professional with proven experience managing large, high-value London residences.This is a long-term position within a structured UHNW environment, suited to someone who leads by example, is comfortable working operationally, and can maintain oversight across standards, systems, and team performance. The Role Working closely alongside the existing House Manager and household team, you will play a key role in the smooth day-to-day running of the Principal's primary residence. The position combines hands-on household management with strong operational oversight across a highly serviced, modern and technology-driven home. You will be expected to step in where needed, maintain exceptional standards, and ensure clear communication across all areas of the household. There will be a structured handover period, including coverage during maternity leave, after which the role will return to a shared leadership model. Key Responsibilities Oversee the smooth day-to-day running of the residence alongside the senior household team Supervise and support a well-established team of approximately 15 staff, including housekeeping, chef, drivers, and security Maintain consistently high standards across all areas of the home, ensuring attention to detail at all times Act as a key point of contact for the Principal and wider household operations Coordinate external contractors and liaise with the property management company on maintenance and project works Oversee integrated smart home systems (including Crestron/Lutron and wider building management systems) Oversee wellness facilities including pool, sauna, steam room, gym, and ice bath Support guest preparation and ensure a seamless in-house experience when entertaining Assist with front-of-house duties and informal service when required Support with packing and travel preparation for the Principal, who travels frequently throughout the year Oversee a secondary apartment in Marylebone (used periodically by the family) Manage communication across the household using efficient digital platforms (e.g. WhatsApp) Assist with budget tracking, expenses, and invoice management Lead by example with a hands-on, proactive approach, assisting operationally where required Candidate Profile Minimum 5+ years' experience as a House Manager within large UHNW private households in London Strong experience managing large teams in structured, highly serviced environments Technically confident with smart home systems and integrated property technology Highly organised, proactive, and solutions-driven Hands-on and comfortable stepping into operational tasks when required Excellent communication and interpersonal skills Discreet, professional, and highly reliable Calm under pressure with a strong sense of responsibility and ownership Strong cultural fit with a collaborative, team-oriented household Must be a dog lover! Additional Information Working schedule: Sunday to Thursday (Fri/Sat off) Hours: approximately 9am - 6/7pm, flexibility required Salary: £80,000 - £90,000 gross per annum (DOE) Start date: May/June (flexible, with structured handover period) Principal travels approximately 14 weeks per year, requiring flexibility during absences Household includes three dogs (supported by a dog nanny) Highly collaborative and well-supported team environment Please note that we cannot guarantee a response to every application
Apr 22, 2026
Full time
House Manager - UHNW Private Residence, Central London £80,000 - £90,000 DOE Start: May/June Schedule: Sunday - Thursday (approx. 9am - 6pm) An exceptional opportunity has arisen for an experienced and highly capable House Manager to join a fully staffed UHNW private residence in St John's Wood. This is a newly created role within a substantial, highly technical home, designed to support an existing House Manager and ensure seamless 7-day coverage across the household.The property spans approximately 36,000 sq ft and operates to an exceptionally high standard, requiring a proactive, detail-oriented and hands-on professional with proven experience managing large, high-value London residences.This is a long-term position within a structured UHNW environment, suited to someone who leads by example, is comfortable working operationally, and can maintain oversight across standards, systems, and team performance. The Role Working closely alongside the existing House Manager and household team, you will play a key role in the smooth day-to-day running of the Principal's primary residence. The position combines hands-on household management with strong operational oversight across a highly serviced, modern and technology-driven home. You will be expected to step in where needed, maintain exceptional standards, and ensure clear communication across all areas of the household. There will be a structured handover period, including coverage during maternity leave, after which the role will return to a shared leadership model. Key Responsibilities Oversee the smooth day-to-day running of the residence alongside the senior household team Supervise and support a well-established team of approximately 15 staff, including housekeeping, chef, drivers, and security Maintain consistently high standards across all areas of the home, ensuring attention to detail at all times Act as a key point of contact for the Principal and wider household operations Coordinate external contractors and liaise with the property management company on maintenance and project works Oversee integrated smart home systems (including Crestron/Lutron and wider building management systems) Oversee wellness facilities including pool, sauna, steam room, gym, and ice bath Support guest preparation and ensure a seamless in-house experience when entertaining Assist with front-of-house duties and informal service when required Support with packing and travel preparation for the Principal, who travels frequently throughout the year Oversee a secondary apartment in Marylebone (used periodically by the family) Manage communication across the household using efficient digital platforms (e.g. WhatsApp) Assist with budget tracking, expenses, and invoice management Lead by example with a hands-on, proactive approach, assisting operationally where required Candidate Profile Minimum 5+ years' experience as a House Manager within large UHNW private households in London Strong experience managing large teams in structured, highly serviced environments Technically confident with smart home systems and integrated property technology Highly organised, proactive, and solutions-driven Hands-on and comfortable stepping into operational tasks when required Excellent communication and interpersonal skills Discreet, professional, and highly reliable Calm under pressure with a strong sense of responsibility and ownership Strong cultural fit with a collaborative, team-oriented household Must be a dog lover! Additional Information Working schedule: Sunday to Thursday (Fri/Sat off) Hours: approximately 9am - 6/7pm, flexibility required Salary: £80,000 - £90,000 gross per annum (DOE) Start date: May/June (flexible, with structured handover period) Principal travels approximately 14 weeks per year, requiring flexibility during absences Household includes three dogs (supported by a dog nanny) Highly collaborative and well-supported team environment Please note that we cannot guarantee a response to every application
