Head of Facilities & Estates A senior leadership opportunity for an experienced facilities management professional to oversee estates, maintenance operations, compliance, and capital projects within a complex operational environment. If you've also worked in the following roles, we'd also like to hear from you: Estates Director, Facilities Operations Manager, Property & Maintenance Manager, Head of Facilities, Head of Estates, Facilities Manager, Estates Manager SALARY: Competitive + Benefits LOCATION: Plymouth, Devon (PL1) - Fully Site-Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Head of Facilities & Estates to lead a high-performing facilities management function across a large and complex estate. As a Head of Facilities & Estates you will be responsible for estates management, maintenance operations, contractor management, and ensuring compliance with health and safety and environmental regulations. The Head of Facilities & Estates will play a key role in strategic planning, capital development programmes, and budget management, while working closely with senior stakeholders to support business objectives. This is an excellent opportunity for a Head of Facilities & Estates with strong leadership, project management, and compliance expertise to drive continuous improvement and operational excellence. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Head of Facilities & Estates include: Lead Facilities Strategy: Develop and implement a facilities management strategy aligned with business goals Ensure Compliance: Maintain compliance with health, safety and environmental regulations and ISO standards Oversee Maintenance Operations: Manage the upkeep of buildings, infrastructure and site facilities Manage Contractors: Coordinate and control approved contractors and service providers Deliver Capital Projects: Lead major projects and capital development programmes Budget Management: Prepare and manage operating budgets and CAPEX plans Emergency Response Leadership: Manage and coordinate emergency facilities responses Stakeholder Engagement: Build strong relationships with senior management and key departments Performance Monitoring: Track KPIs, contractor SLAs and statutory maintenance compliance Reporting and Documentation: Produce reports and maintain accurate compliance records CANDIDATE REQUIREMENTS ESSENTIAL Proven experience in facilities management, estates management or property maintenance Strong knowledge of health and safety, environmental and building regulations Experience managing large, complex estates and maintenance operations Leadership and team management experience within a facilities or operations environment Experience managing budgets, resources and contractor performance Strong communication, problem-solving and stakeholder management skills Ability to lead under pressure and manage emergency situations effectively Experience with risk assessments, method statements and compliance documentation DESIRABLE Facilities Management qualification or technical qualification (HNC or above) Membership of a recognised professional body such as IOSH or IWFM Project or programme management qualification (e.g. PRINCE2 or APM) Experience working within CDM regulations Evidence of continued professional development BENEFITS 4.5 day working week Employee discount at local businesses Perks through local sports club partners On-site parking HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14623 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Plymouth, Devon, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
May 10, 2026
Full time
Head of Facilities & Estates A senior leadership opportunity for an experienced facilities management professional to oversee estates, maintenance operations, compliance, and capital projects within a complex operational environment. If you've also worked in the following roles, we'd also like to hear from you: Estates Director, Facilities Operations Manager, Property & Maintenance Manager, Head of Facilities, Head of Estates, Facilities Manager, Estates Manager SALARY: Competitive + Benefits LOCATION: Plymouth, Devon (PL1) - Fully Site-Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Head of Facilities & Estates to lead a high-performing facilities management function across a large and complex estate. As a Head of Facilities & Estates you will be responsible for estates management, maintenance operations, contractor management, and ensuring compliance with health and safety and environmental regulations. The Head of Facilities & Estates will play a key role in strategic planning, capital development programmes, and budget management, while working closely with senior stakeholders to support business objectives. This is an excellent opportunity for a Head of Facilities & Estates with strong leadership, project management, and compliance expertise to drive continuous improvement and operational excellence. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Head of Facilities & Estates include: Lead Facilities Strategy: Develop and implement a facilities management strategy aligned with business goals Ensure Compliance: Maintain compliance with health, safety and environmental regulations and ISO standards Oversee Maintenance Operations: Manage the upkeep of buildings, infrastructure and site facilities Manage Contractors: Coordinate and control approved contractors and service providers Deliver Capital Projects: Lead major projects and capital development programmes Budget Management: Prepare and manage operating budgets and CAPEX plans Emergency Response Leadership: Manage and coordinate emergency facilities responses Stakeholder Engagement: Build strong relationships with senior management and key departments Performance Monitoring: Track KPIs, contractor SLAs and statutory maintenance compliance Reporting and Documentation: Produce reports and maintain accurate compliance records CANDIDATE REQUIREMENTS ESSENTIAL Proven experience in facilities management, estates management or property maintenance Strong knowledge of health and safety, environmental and building regulations Experience managing large, complex estates and maintenance operations Leadership and team management experience within a facilities or operations environment Experience managing budgets, resources and contractor performance Strong communication, problem-solving and stakeholder management skills Ability to lead under pressure and manage emergency situations effectively Experience with risk assessments, method statements and compliance documentation DESIRABLE Facilities Management qualification or technical qualification (HNC or above) Membership of a recognised professional body such as IOSH or IWFM Project or programme management qualification (e.g. PRINCE2 or APM) Experience working within CDM regulations Evidence of continued professional development BENEFITS 4.5 day working week Employee discount at local businesses Perks through local sports club partners On-site parking HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14623 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Plymouth, Devon, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Nordomatic is steadfast in its commitment to creating a smarter, more sustainable future for everyone. As The Brain of the Building, we combine extensive expertise in system integration with innovative, intelligent software solutions to help customers and end-users enhance property well-being and indoor performance. Our solutions are smart and reliable, empowering customers and end-users to improve click apply for full job details
May 10, 2026
Full time
Nordomatic is steadfast in its commitment to creating a smarter, more sustainable future for everyone. As The Brain of the Building, we combine extensive expertise in system integration with innovative, intelligent software solutions to help customers and end-users enhance property well-being and indoor performance. Our solutions are smart and reliable, empowering customers and end-users to improve click apply for full job details
Business Development Manager - Property Fully Remote / Field Based £32k + Uncapped Commission + Benefits An exciting opportunity has arisen for a driven Business Development Manager to join a rapidly growing, people-focused organisation operating within the property and legal services sector. Offering a salary of £32,000 plus uncapped commission and excellent benefits, this fully remote, field-based click apply for full job details
May 10, 2026
Full time
Business Development Manager - Property Fully Remote / Field Based £32k + Uncapped Commission + Benefits An exciting opportunity has arisen for a driven Business Development Manager to join a rapidly growing, people-focused organisation operating within the property and legal services sector. Offering a salary of £32,000 plus uncapped commission and excellent benefits, this fully remote, field-based click apply for full job details
Site Manager - SHDF works Location - Ealing Client - London Borough of Ealing Salary - Up to £65k + package Scope of works - SHDF - window/door replacements, EWI and IWI on scattered properties (1 mile from each other) Role We are working exclusively with a well known Planned Maintenance company. Together we are looking for a dynamic and motivated Site Manager. As Site Manager, you will take full responsibility for the day-to-day management of site operations across occupied social housing properties. You will be delivering works under the Social Housing Decarbonisation Fund (SHDF), ensuring projects are completed safely, on time, within budget, and to the highest quality standards. Key Responsibilities Manage site teams, subcontractors, and suppliers Oversee health & safety compliance and site documentation Ensure works are delivered in line with programme and budget Maintain excellent client relationships and attend progress meetings Coordinate works within occupied properties, ensuring minimal disruption to residents Monitor quality control and ensure compliance with PAS 2030/2035 standards (where applicable) Report progress to senior management Requirements Proven experience as a Site Manager within social housing/property services Strong background in retrofit, SHDF, EWI/IWI, and window/door replacement projects Experience working within occupied properties SMSTS, CSCS (Black/Gold), First Aid at Work Strong leadership and communication skills Full UK driving licence / Own car Package Salary up to £65,000 Car allowance + fuel card Pension scheme Career progression within a growing, reputable contractor
May 10, 2026
Full time
Site Manager - SHDF works Location - Ealing Client - London Borough of Ealing Salary - Up to £65k + package Scope of works - SHDF - window/door replacements, EWI and IWI on scattered properties (1 mile from each other) Role We are working exclusively with a well known Planned Maintenance company. Together we are looking for a dynamic and motivated Site Manager. As Site Manager, you will take full responsibility for the day-to-day management of site operations across occupied social housing properties. You will be delivering works under the Social Housing Decarbonisation Fund (SHDF), ensuring projects are completed safely, on time, within budget, and to the highest quality standards. Key Responsibilities Manage site teams, subcontractors, and suppliers Oversee health & safety compliance and site documentation Ensure works are delivered in line with programme and budget Maintain excellent client relationships and attend progress meetings Coordinate works within occupied properties, ensuring minimal disruption to residents Monitor quality control and ensure compliance with PAS 2030/2035 standards (where applicable) Report progress to senior management Requirements Proven experience as a Site Manager within social housing/property services Strong background in retrofit, SHDF, EWI/IWI, and window/door replacement projects Experience working within occupied properties SMSTS, CSCS (Black/Gold), First Aid at Work Strong leadership and communication skills Full UK driving licence / Own car Package Salary up to £65,000 Car allowance + fuel card Pension scheme Career progression within a growing, reputable contractor
Implementation Manager, Manchester An exciting Implementation Manager role with a highly competitive salary and career progression opportunities for a permanent role based in our Manchester. We are offering a fantastic opportunity for an experienced Implementation Manager with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car par click apply for full job details
May 10, 2026
Full time
Implementation Manager, Manchester An exciting Implementation Manager role with a highly competitive salary and career progression opportunities for a permanent role based in our Manchester. We are offering a fantastic opportunity for an experienced Implementation Manager with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car par click apply for full job details
Head Of Repairs Repairs & Maintenance - Property Services Up to £87,000 Plus Package Our client, are a large housing provider, are currently looking for a Head Of Repairs to lead their direct labour team on day to day responsive repair contracts. Within this role, you will work along side a commercial manager and the Head Of Planned & Decarbonisation ensuring P&L, budgets and deadlines are met click apply for full job details
May 10, 2026
Full time
Head Of Repairs Repairs & Maintenance - Property Services Up to £87,000 Plus Package Our client, are a large housing provider, are currently looking for a Head Of Repairs to lead their direct labour team on day to day responsive repair contracts. Within this role, you will work along side a commercial manager and the Head Of Planned & Decarbonisation ensuring P&L, budgets and deadlines are met click apply for full job details
A leading UK real estate and investment group is looking to appoint an experienced VAT Manager to join its in-house tax function. This role is working 3 to 2 days in the office Central London. This opportunity would suit an experienced indirect tax professional seeking a commercially focused in-house role within a sizeable and well-established organisation click apply for full job details
May 10, 2026
Full time
A leading UK real estate and investment group is looking to appoint an experienced VAT Manager to join its in-house tax function. This role is working 3 to 2 days in the office Central London. This opportunity would suit an experienced indirect tax professional seeking a commercially focused in-house role within a sizeable and well-established organisation click apply for full job details
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours on-call rota YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. CLOSING DATE: Sunday 31 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children s and Adults barred lists) check, along with a reference and background check carried out by a third-party service provider.
May 10, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours on-call rota YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. CLOSING DATE: Sunday 31 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children s and Adults barred lists) check, along with a reference and background check carried out by a third-party service provider.
Were recruiting for a Senior Contracts Manager Repairs and Maintenance on behalf of a purpose-driven organisation delivering essential housing services, focused on improving living conditions and supporting communities. This is a hands-on leadership role overseeing repairs, compliance, and complaint resolution across a varied property portfolio click apply for full job details
May 10, 2026
Full time
Were recruiting for a Senior Contracts Manager Repairs and Maintenance on behalf of a purpose-driven organisation delivering essential housing services, focused on improving living conditions and supporting communities. This is a hands-on leadership role overseeing repairs, compliance, and complaint resolution across a varied property portfolio click apply for full job details
Office Operations Manager, Belfast, approx. £Neg . Overview This opportunity is with the Belfast office of a leading international law firm recognised for its innovative approach to legal services. The firm works with major global clients and combines legal expertise, technology, and process improvement to deliver complex legal projects and solutions. We are seeking an experienced Office Operations Manager to oversee Office Operations and Legal Support Services in Belfast. This role ensures smooth day-to-day office running, high-quality service delivery, and effective team and budget management. Primary Objectives Manage all office operations including reception, meeting rooms, video conferencing, hospitality, events, facilities, supplier management, and office moves. Oversee Legal Support Services to ensure efficient and high-quality administrative support. Set and manage operational budgets and financial spend. Coordinate activities to maintain seamless office operations and high service levels. Support regional or global initiatives and act as a trusted advisor to senior stakeholders. Key Relationships Digital Legal Delivery Partners (UK, US & EMEA) Practice Management and Belfast Senior Management teams UK Senior Office Services Manager, Senior Premises Manager, Senior Building Operations Manager (London) Global Office Operations Leadership team Third-party contractors, suppliers, and building management company Responsibilities Leadership & Management Lead Office Operations and Legal Support teams, fostering a high-performance culture. Manage staff development, performance, career progression, recruitment, and absence. Collaborate with senior stakeholders to implement improvements and operational initiatives. Represent Belfast in local, regional, or global strategic projects. Legal Support Recruit, develop, and manage Practice Executives and Assistants. Allocate resources effectively and monitor quality of services. Maintain strong relationships with Partners and Senior Managers. Office Operations & Events Oversee client services, meeting rooms, video conferencing, hospitality, and events. Manage third-party contracts, office facilities, space planning, and office moves. Plan and coordinate office-wide events, ensuring strategic oversight and ROI. Premises & Risk Management Support lease management and property initiatives. Manage security, office improvements, and maintenance projects. Ensure business continuity, workplace health & safety, and compliance with policies. Other Responsibilities Act as regional travel lead and maintain office documentation. Assist with implementation of new processes, tools, and services. Some responsibilities may require work outside normal hours. Key Performance Indicators Trusted advisor to senior management. High-performing, engaged, and motivated teams delivering excellent service. Efficient resource management and budget adherence. Effective communication, collaboration, problem-solving, and adaptability. Compliance with policies and implementation of new ways of working. Skills & Experience Essential Proven Office Manager experience in a fast-paced professional services environment. Leadership experience, managing and developing high-performing teams. Strong stakeholder management and communication skills. Experience managing service contracts and operational budgets. Commercial awareness and operational expertise. Desirable Experience managing PA teams. Project management skills and innovative mindset. Strong problem-solving, decision-making, and adaptability. Interest in emerging technologies, AI, and process improvement. Team Senior Office Operations Coordinator 2 x Office Operations Assistants 4 x Practice Executives & 3 x Practice Team Assistants Working Pattern 4 days in office, 1 day remote Salary Benefits Core Benefits Health Screening with Bupa Income Protection (50% of salary) Life Assurance (4 x salary) Private Medical Insurance with Bupa (Single, Couple, Family, or Partner levels funded) Voluntary Benefits Flexible benefits scheme tailored to individual needs Opportunities for tax and National Insurance savings Access to bulk-buying discounts and lifestyle benefits At Pathway, we treat all applications with the highest level of confidentiality and professionalism. In line with GDPR regulations, your personal information will only be used for recruitment purposes, stored securely and never shared without your consent. You can request to have your data removed at any time
May 10, 2026
Full time
Office Operations Manager, Belfast, approx. £Neg . Overview This opportunity is with the Belfast office of a leading international law firm recognised for its innovative approach to legal services. The firm works with major global clients and combines legal expertise, technology, and process improvement to deliver complex legal projects and solutions. We are seeking an experienced Office Operations Manager to oversee Office Operations and Legal Support Services in Belfast. This role ensures smooth day-to-day office running, high-quality service delivery, and effective team and budget management. Primary Objectives Manage all office operations including reception, meeting rooms, video conferencing, hospitality, events, facilities, supplier management, and office moves. Oversee Legal Support Services to ensure efficient and high-quality administrative support. Set and manage operational budgets and financial spend. Coordinate activities to maintain seamless office operations and high service levels. Support regional or global initiatives and act as a trusted advisor to senior stakeholders. Key Relationships Digital Legal Delivery Partners (UK, US & EMEA) Practice Management and Belfast Senior Management teams UK Senior Office Services Manager, Senior Premises Manager, Senior Building Operations Manager (London) Global Office Operations Leadership team Third-party contractors, suppliers, and building management company Responsibilities Leadership & Management Lead Office Operations and Legal Support teams, fostering a high-performance culture. Manage staff development, performance, career progression, recruitment, and absence. Collaborate with senior stakeholders to implement improvements and operational initiatives. Represent Belfast in local, regional, or global strategic projects. Legal Support Recruit, develop, and manage Practice Executives and Assistants. Allocate resources effectively and monitor quality of services. Maintain strong relationships with Partners and Senior Managers. Office Operations & Events Oversee client services, meeting rooms, video conferencing, hospitality, and events. Manage third-party contracts, office facilities, space planning, and office moves. Plan and coordinate office-wide events, ensuring strategic oversight and ROI. Premises & Risk Management Support lease management and property initiatives. Manage security, office improvements, and maintenance projects. Ensure business continuity, workplace health & safety, and compliance with policies. Other Responsibilities Act as regional travel lead and maintain office documentation. Assist with implementation of new processes, tools, and services. Some responsibilities may require work outside normal hours. Key Performance Indicators Trusted advisor to senior management. High-performing, engaged, and motivated teams delivering excellent service. Efficient resource management and budget adherence. Effective communication, collaboration, problem-solving, and adaptability. Compliance with policies and implementation of new ways of working. Skills & Experience Essential Proven Office Manager experience in a fast-paced professional services environment. Leadership experience, managing and developing high-performing teams. Strong stakeholder management and communication skills. Experience managing service contracts and operational budgets. Commercial awareness and operational expertise. Desirable Experience managing PA teams. Project management skills and innovative mindset. Strong problem-solving, decision-making, and adaptability. Interest in emerging technologies, AI, and process improvement. Team Senior Office Operations Coordinator 2 x Office Operations Assistants 4 x Practice Executives & 3 x Practice Team Assistants Working Pattern 4 days in office, 1 day remote Salary Benefits Core Benefits Health Screening with Bupa Income Protection (50% of salary) Life Assurance (4 x salary) Private Medical Insurance with Bupa (Single, Couple, Family, or Partner levels funded) Voluntary Benefits Flexible benefits scheme tailored to individual needs Opportunities for tax and National Insurance savings Access to bulk-buying discounts and lifestyle benefits At Pathway, we treat all applications with the highest level of confidentiality and professionalism. In line with GDPR regulations, your personal information will only be used for recruitment purposes, stored securely and never shared without your consent. You can request to have your data removed at any time
Property and Tenant Manager Part Time 15 Hrs per week HMOs in North East London £15 per hour Our client is a Surrey based award-winning property company specialising in HMOs. As they continue to grow across Greater London, they are working with us to find a dynamic Part Time Property and Tenant Manager for their properties around Woodford Green. Tenants, in our clients properties benefit from meticulous management, a tenant centric approach, 15 years experience in this sector and award winning standards. As they grow into the Woodford Green area, we need someone with property management experience to manage viewings, inspections and checkins/outs for 15 hours a week. Ideal Candidates Will Be/Have Experienced in property management IT literate and able to use/learn property software Good with people Own transport Familiar with North East London area Woodford Green Able to work hours to suit tenants 15 hrs per week. Practical problem-solving approach Well organised and able to prioritise own work Able to work independently (after training) Why Join This Great Company? Be part of an award-winning, forward-thinking agency. Work remotely with flexibility, while being part of a supportive team. Make a tangible impact on tenants' lives and property success. Opportunity for growth and development within a rapidly expanding company. If this sounds like you please apply today! We can t wait to hear from you! Better People Ltd is an equal opportunities employer. If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills. By applying you will register as a candidate with Better People Ltd. Our Privacy Policy on our website explains how we will use your information. Our clients are only able to offer employment to candidates who are fully eligible to work in the UK and cannot offer work visas/sponsorship etc.
May 09, 2026
Full time
Property and Tenant Manager Part Time 15 Hrs per week HMOs in North East London £15 per hour Our client is a Surrey based award-winning property company specialising in HMOs. As they continue to grow across Greater London, they are working with us to find a dynamic Part Time Property and Tenant Manager for their properties around Woodford Green. Tenants, in our clients properties benefit from meticulous management, a tenant centric approach, 15 years experience in this sector and award winning standards. As they grow into the Woodford Green area, we need someone with property management experience to manage viewings, inspections and checkins/outs for 15 hours a week. Ideal Candidates Will Be/Have Experienced in property management IT literate and able to use/learn property software Good with people Own transport Familiar with North East London area Woodford Green Able to work hours to suit tenants 15 hrs per week. Practical problem-solving approach Well organised and able to prioritise own work Able to work independently (after training) Why Join This Great Company? Be part of an award-winning, forward-thinking agency. Work remotely with flexibility, while being part of a supportive team. Make a tangible impact on tenants' lives and property success. Opportunity for growth and development within a rapidly expanding company. If this sounds like you please apply today! We can t wait to hear from you! Better People Ltd is an equal opportunities employer. If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills. By applying you will register as a candidate with Better People Ltd. Our Privacy Policy on our website explains how we will use your information. Our clients are only able to offer employment to candidates who are fully eligible to work in the UK and cannot offer work visas/sponsorship etc.
Looking to take your next step as a Part Qualified Service Charge Accountant? Here's your chance to join a respected accountancy practice in Winchester, where your expertise will be valued and your professional growth supported. Whether you're seeking full-time or part-time hours, you'll enjoy a collaborative, office-based environment, working alongside a friendly team that's committed to your development. If you thrive on variety, want to make a real impact, and are ready to build your career in a supportive setting, this is the role for you. Reporting to the Senior Accountant, you will be responsible for: Preparing service charge accounts for a portfolio of residential and commercial properties Ensuring all accounts comply with current legislation and industry guidelines, including RICS Liaising with property managers, clients, and auditors to resolve queries Assisting with year-end processes and audit requirements Reviewing expenditure and ensuring costs are correctly allocated Completing bank reconciliations and maintaining accurate financial records Supporting junior team members as needed What you will need: Part-qualified (ACCA, ACA or equivalent) Previous experience preparing service charge accounts, such as Service Charge Accountant, Property Accountant, or Client Accountant Strong understanding of service charge legislation and reporting requirements Confident using accounting software and Excel High attention to detail and able to manage multiple deadlines Excellent written and verbal communication skills What you will get: Competitive salary, dependent on experience Flexible working hours, with both full-time and part-time options considered Support with continued professional development Stable, supportive working environment within a respected local practice If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
May 09, 2026
Full time
Looking to take your next step as a Part Qualified Service Charge Accountant? Here's your chance to join a respected accountancy practice in Winchester, where your expertise will be valued and your professional growth supported. Whether you're seeking full-time or part-time hours, you'll enjoy a collaborative, office-based environment, working alongside a friendly team that's committed to your development. If you thrive on variety, want to make a real impact, and are ready to build your career in a supportive setting, this is the role for you. Reporting to the Senior Accountant, you will be responsible for: Preparing service charge accounts for a portfolio of residential and commercial properties Ensuring all accounts comply with current legislation and industry guidelines, including RICS Liaising with property managers, clients, and auditors to resolve queries Assisting with year-end processes and audit requirements Reviewing expenditure and ensuring costs are correctly allocated Completing bank reconciliations and maintaining accurate financial records Supporting junior team members as needed What you will need: Part-qualified (ACCA, ACA or equivalent) Previous experience preparing service charge accounts, such as Service Charge Accountant, Property Accountant, or Client Accountant Strong understanding of service charge legislation and reporting requirements Confident using accounting software and Excel High attention to detail and able to manage multiple deadlines Excellent written and verbal communication skills What you will get: Competitive salary, dependent on experience Flexible working hours, with both full-time and part-time options considered Support with continued professional development Stable, supportive working environment within a respected local practice If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
Regional Health & Safety Manager - Property Services - London £60,000 - £70,000 + Car Allowance / Company Vehicle + Excellent Benefits An excellent opportunity has arisen to join a leading national property services organisation delivering responsive repairs, refurbishment, retrofit and planned maintenance works within the social housing sector click apply for full job details
May 09, 2026
Full time
Regional Health & Safety Manager - Property Services - London £60,000 - £70,000 + Car Allowance / Company Vehicle + Excellent Benefits An excellent opportunity has arisen to join a leading national property services organisation delivering responsive repairs, refurbishment, retrofit and planned maintenance works within the social housing sector click apply for full job details
Court of Protection Paralegal - Bristol This position is to work at an established Legal 500 Law firm assisting 2 Partners on a range of Court of Protection matters covering both sides but mainly property & finance with some health and welfare. This position can suit someone Junior with experience or a Fee-Earner used to managing their own caseload. The key responsibilities: Preparing and submitting applications to the Court of Protection Managing high-value deputyships and private trust matters Liaising with professionals (case managers, doctors, therapists, surveyors, financial advisors and legal experts) Budget control & financial monitoring to ensure clients' best interests are protected Assisting with property purchases and adaptations for vulnerable clients Drafting personal injury trusts and legal documents About you: Experience in court of protection, private client or related legal areas such as clinical negligence or personal injury Previous time recording experience, case management system is LEAP Quick learner, strong communication skills and dynamic personality traits What's on offer? This is a rewarding role at a firm who will offer real career progression Hybrid working, which is flexible. If this sounds of interest, apply now with your CV to Loraine Silvester at G2 Legal.
May 09, 2026
Full time
Court of Protection Paralegal - Bristol This position is to work at an established Legal 500 Law firm assisting 2 Partners on a range of Court of Protection matters covering both sides but mainly property & finance with some health and welfare. This position can suit someone Junior with experience or a Fee-Earner used to managing their own caseload. The key responsibilities: Preparing and submitting applications to the Court of Protection Managing high-value deputyships and private trust matters Liaising with professionals (case managers, doctors, therapists, surveyors, financial advisors and legal experts) Budget control & financial monitoring to ensure clients' best interests are protected Assisting with property purchases and adaptations for vulnerable clients Drafting personal injury trusts and legal documents About you: Experience in court of protection, private client or related legal areas such as clinical negligence or personal injury Previous time recording experience, case management system is LEAP Quick learner, strong communication skills and dynamic personality traits What's on offer? This is a rewarding role at a firm who will offer real career progression Hybrid working, which is flexible. If this sounds of interest, apply now with your CV to Loraine Silvester at G2 Legal.
Job Title: Housing Services Manager Type: Full-time, Permanent Location: Bristol Salary: £45,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Resident Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
May 09, 2026
Full time
Job Title: Housing Services Manager Type: Full-time, Permanent Location: Bristol Salary: £45,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Resident Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Head of Compliance Aylesbury, Buckinghamshire - Hybrid £81,576 per annum Full Time, Permanent Areyou a great people manager looking for your next opportunity? AtFairhivewereexcited to welcome an enthusiastic and dynamic Head of Compliance to ourPropertyteam! If you thrive on leading people and want to make a meaningful impact in the housing community this might just be the perfect opportunity for you! A click apply for full job details
May 09, 2026
Full time
Head of Compliance Aylesbury, Buckinghamshire - Hybrid £81,576 per annum Full Time, Permanent Areyou a great people manager looking for your next opportunity? AtFairhivewereexcited to welcome an enthusiastic and dynamic Head of Compliance to ourPropertyteam! If you thrive on leading people and want to make a meaningful impact in the housing community this might just be the perfect opportunity for you! A click apply for full job details
Are you an experienced Repairs Manager, seeking your next career move within the Social Housing Sector? Based in London, my client has an immediate opportunity for a Repairs Senior Operations Manager, the join their Property Services Team on a permanent basis. The successful applicant will be responsible for the delivery of high-quality property Response Repairs Service, and department complaint handling across housing stock with a budget portfolio of circa £4m. Responsibilities: Work with the Finance Team and Directors on the forecasting and reconciliation of the budgets / trading accounts of the responsive repairs work stream, as well as departmental complaint handling. Effectively lead the delivery of the responsive repairs specifically within London, ensuring operational performance criteria are met and exceeded. Lead and develop a high performing team in a customer focused culture delivering the company vision and targets for customer satisfaction including TSM s and operational KPI s. Analyse reports relating to customer feedback acting as an escalation point for the management and resolution of complex complaints ensuring customer satisfaction. Ensure compliance with all current safety and property legislation, regulatory requirements, policies, best practice and relevant guidance and training. Ensure the effective performance management of Partners, consultants and contractors, undertaking work in connection with our repair s programmes. Ensure Environmental Health Notices are dealt with promptly and effectively, including liaison with our partners at Local Authorities. Producing detailed and informative performance reports for SLT committees and key stakeholders Requirements: Demonstrable experience of working in a similar leadership capacity. Ability to build strong relationships across all areas and levels. Inspiring developing and mentoring diverse teams. Demonstrate considerable commercial/ Operational experience when dealing with 3rd party contractor deliver in a property service arena. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing 5 or equivalent). Demonstrable significant management level experience with budgetary responsibilities and management. To apply, please attach a copy of your CV
May 09, 2026
Full time
Are you an experienced Repairs Manager, seeking your next career move within the Social Housing Sector? Based in London, my client has an immediate opportunity for a Repairs Senior Operations Manager, the join their Property Services Team on a permanent basis. The successful applicant will be responsible for the delivery of high-quality property Response Repairs Service, and department complaint handling across housing stock with a budget portfolio of circa £4m. Responsibilities: Work with the Finance Team and Directors on the forecasting and reconciliation of the budgets / trading accounts of the responsive repairs work stream, as well as departmental complaint handling. Effectively lead the delivery of the responsive repairs specifically within London, ensuring operational performance criteria are met and exceeded. Lead and develop a high performing team in a customer focused culture delivering the company vision and targets for customer satisfaction including TSM s and operational KPI s. Analyse reports relating to customer feedback acting as an escalation point for the management and resolution of complex complaints ensuring customer satisfaction. Ensure compliance with all current safety and property legislation, regulatory requirements, policies, best practice and relevant guidance and training. Ensure the effective performance management of Partners, consultants and contractors, undertaking work in connection with our repair s programmes. Ensure Environmental Health Notices are dealt with promptly and effectively, including liaison with our partners at Local Authorities. Producing detailed and informative performance reports for SLT committees and key stakeholders Requirements: Demonstrable experience of working in a similar leadership capacity. Ability to build strong relationships across all areas and levels. Inspiring developing and mentoring diverse teams. Demonstrate considerable commercial/ Operational experience when dealing with 3rd party contractor deliver in a property service arena. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing 5 or equivalent). Demonstrable significant management level experience with budgetary responsibilities and management. To apply, please attach a copy of your CV
Head of Growth/Growth Manager 50-80k DOE + Benefits Hampshire VR/10562 A fantastic opportunity has arisen for a highly skilled, commercially driven marketing leader with B2B Saas experience, to join an award-winning B2B SaaS company who work with some of the biggest names in property and real estate. The organisation is expanding and this position will play a key part in strengthening their leadership team. The Growth Manage /Head of Growth will be responsible for turning data into predictable pipeline by owning the revenue growth engine across CRM, outbound systems, funnel optimisation, and experimentation. Your role will involve : Own growth data, attribution, and insight across the full customer lifecycle from lead through ARR and churn. Define, maintain, and continuously refine Ideal Customer Profiles by vertical, size, geography, and tech stack. Own CRM architecture and hygiene (Pipedrive), ensuring accurate pipelines, automation, reporting, and attribution. Manage marketing technologies and tooling for the purpose of growing and nurturing the pipeline. Build and maintain target account lists and contact data to support BDM and Enterprise outbound activity. Design, optimise, and continuously improve outbound growth systems Own funnel performance and conversion optimisation from MQL Run structured growth experiments across acquisition, activation, conversion, and retention. Produce weekly and monthly growth reporting covering pipeline creation, conversion performance Provide data-backed insights to Sales, Marketing, and Operations to remove friction and unlock revenue. Partner with the Sales Director on pipeline health, forecast accuracy, and deal progression analysis. Collaborate with Marketing to align ICPs, campaigns, messaging, and funnel performance. You will be the ideal candidate due to your: Proven and previous experience B2B SaaS marketing Strong background in CRM and data analytics Demonstrable ownership of marketing-sourced pipeline KPIs Experience working closely with Sales and Marketing Directors in enterprise-led environments Experience leading small teams This is a wonderful opportunity to join a progressive, successful company. Please apply now if this sounds like the role for you!
May 09, 2026
Full time
Head of Growth/Growth Manager 50-80k DOE + Benefits Hampshire VR/10562 A fantastic opportunity has arisen for a highly skilled, commercially driven marketing leader with B2B Saas experience, to join an award-winning B2B SaaS company who work with some of the biggest names in property and real estate. The organisation is expanding and this position will play a key part in strengthening their leadership team. The Growth Manage /Head of Growth will be responsible for turning data into predictable pipeline by owning the revenue growth engine across CRM, outbound systems, funnel optimisation, and experimentation. Your role will involve : Own growth data, attribution, and insight across the full customer lifecycle from lead through ARR and churn. Define, maintain, and continuously refine Ideal Customer Profiles by vertical, size, geography, and tech stack. Own CRM architecture and hygiene (Pipedrive), ensuring accurate pipelines, automation, reporting, and attribution. Manage marketing technologies and tooling for the purpose of growing and nurturing the pipeline. Build and maintain target account lists and contact data to support BDM and Enterprise outbound activity. Design, optimise, and continuously improve outbound growth systems Own funnel performance and conversion optimisation from MQL Run structured growth experiments across acquisition, activation, conversion, and retention. Produce weekly and monthly growth reporting covering pipeline creation, conversion performance Provide data-backed insights to Sales, Marketing, and Operations to remove friction and unlock revenue. Partner with the Sales Director on pipeline health, forecast accuracy, and deal progression analysis. Collaborate with Marketing to align ICPs, campaigns, messaging, and funnel performance. You will be the ideal candidate due to your: Proven and previous experience B2B SaaS marketing Strong background in CRM and data analytics Demonstrable ownership of marketing-sourced pipeline KPIs Experience working closely with Sales and Marketing Directors in enterprise-led environments Experience leading small teams This is a wonderful opportunity to join a progressive, successful company. Please apply now if this sounds like the role for you!
Description The role of a residential assistant manager is to support the overall delivery of high quality, safe, and well maintained accommodation across the Butlins diverse residential estate. This includes hard FM responsibility for multiple accommodation villages , and team (staff) accommodation . Working closely with the Residential Facilities Manager, the role ensures exceptional guest and resident experience through effective day to day coordination, property standards management, and efficient maintenance planning. The postholder leads and motivates a team of multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining accommodation readiness, responding to technical issues, delivering small works, and supporting long term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless accommodation experience for guests and team members alike. KPIs Accommodation Repairs and maintenance NPS (Net Promoter Score) across resort General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all accommodation areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures accommodation standards, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with housekeeping, guest services, security, and facilities. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in residential accommodation, hotel operations or facilities management ideally within a resort/ holiday park or multi-site hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness Hotel style access systems (e.g. Kabba Locks) Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 09, 2026
Full time
Description The role of a residential assistant manager is to support the overall delivery of high quality, safe, and well maintained accommodation across the Butlins diverse residential estate. This includes hard FM responsibility for multiple accommodation villages , and team (staff) accommodation . Working closely with the Residential Facilities Manager, the role ensures exceptional guest and resident experience through effective day to day coordination, property standards management, and efficient maintenance planning. The postholder leads and motivates a team of multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining accommodation readiness, responding to technical issues, delivering small works, and supporting long term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless accommodation experience for guests and team members alike. KPIs Accommodation Repairs and maintenance NPS (Net Promoter Score) across resort General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all accommodation areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures accommodation standards, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with housekeeping, guest services, security, and facilities. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in residential accommodation, hotel operations or facilities management ideally within a resort/ holiday park or multi-site hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness Hotel style access systems (e.g. Kabba Locks) Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Building Safety Case Manager £60,000 - £65,000 London & Home Counties Permanent Home/Field Based About A well-established property services consultancy operating across the UK residential sector, this organisation works with a broad range of clients including large PLC developers, residential management companies, and landlord clients to deliver professional building safety and compliance services. With a reputation built on technical expertise and sector-specific knowledge, the business positions itself as a leading provider of managed services to the property industry. This role sits within the Building Safety function, reporting directly to the Director of Building Safety, and has been created to manage the end-to-end building safety case process across a portfolio of higher-risk residential developments. It is a client-facing, compliance-critical position that requires both technical understanding of the Building Safety Act 2022 and the interpersonal skills to manage relationships with multiple stakeholders simultaneously. The role is based on a hybrid working pattern, with regular travel into London and across the portfolio required to attend site visits, client meetings, and multi-disciplinary coordination sessions. The Role This is a substantive compliance management role at the centre of post-Grenfell regulatory delivery. You will own the building safety case process for a defined portfolio, coordinating across fire engineers, surveyors, contractors, and client representatives to ensure all documentation is accurate, current, and regulator-ready. Produce, maintain, and submit Building Safety Cases and Safety Case Reports to the Regulator as required Keep the Golden Thread documentation current, ensuring all records are accurate, correctly saved, and appropriately shared Re-issue and maintain Resident Engagement Strategies, including collating and analysing resident data Coordinate multi-disciplinary site visits and meetings with contractors and suppliers Manage financial administration for the service, including supplier payments and client invoicing Provide regular reporting to clients and senior management, and fulfil Mandatory Occurrence Reporting obligations About You You will be a compliance or building safety professional with a solid grounding in the Building Safety Act 2022 and the confidence to manage complex, multi-stakeholder portfolios independently. Detailed working knowledge of the Building Safety Act 2022 and associated secondary legislation, including the obligations of the Principal Accountable Person Experience in property management, with an understanding of lease structures and client relationships within the residential sector Proven project management capability, with the ability to coordinate across multiple disciplines and workstreams concurrently Strong written and verbal communication skills, with experience producing formal reports and presenting to clients Comfortable managing financial processes including supplier payments and client invoicing Organised, methodical, and able to maintain documentation standards across a live portfolio Based in or commutable to London, and willing to travel across the portfolio on a regular basis to fulfil the requirements of the role For a confidential conversation on this position please reach out to Kieran Williams at Joshua Robert Recruitment.
May 09, 2026
Full time
Building Safety Case Manager £60,000 - £65,000 London & Home Counties Permanent Home/Field Based About A well-established property services consultancy operating across the UK residential sector, this organisation works with a broad range of clients including large PLC developers, residential management companies, and landlord clients to deliver professional building safety and compliance services. With a reputation built on technical expertise and sector-specific knowledge, the business positions itself as a leading provider of managed services to the property industry. This role sits within the Building Safety function, reporting directly to the Director of Building Safety, and has been created to manage the end-to-end building safety case process across a portfolio of higher-risk residential developments. It is a client-facing, compliance-critical position that requires both technical understanding of the Building Safety Act 2022 and the interpersonal skills to manage relationships with multiple stakeholders simultaneously. The role is based on a hybrid working pattern, with regular travel into London and across the portfolio required to attend site visits, client meetings, and multi-disciplinary coordination sessions. The Role This is a substantive compliance management role at the centre of post-Grenfell regulatory delivery. You will own the building safety case process for a defined portfolio, coordinating across fire engineers, surveyors, contractors, and client representatives to ensure all documentation is accurate, current, and regulator-ready. Produce, maintain, and submit Building Safety Cases and Safety Case Reports to the Regulator as required Keep the Golden Thread documentation current, ensuring all records are accurate, correctly saved, and appropriately shared Re-issue and maintain Resident Engagement Strategies, including collating and analysing resident data Coordinate multi-disciplinary site visits and meetings with contractors and suppliers Manage financial administration for the service, including supplier payments and client invoicing Provide regular reporting to clients and senior management, and fulfil Mandatory Occurrence Reporting obligations About You You will be a compliance or building safety professional with a solid grounding in the Building Safety Act 2022 and the confidence to manage complex, multi-stakeholder portfolios independently. Detailed working knowledge of the Building Safety Act 2022 and associated secondary legislation, including the obligations of the Principal Accountable Person Experience in property management, with an understanding of lease structures and client relationships within the residential sector Proven project management capability, with the ability to coordinate across multiple disciplines and workstreams concurrently Strong written and verbal communication skills, with experience producing formal reports and presenting to clients Comfortable managing financial processes including supplier payments and client invoicing Organised, methodical, and able to maintain documentation standards across a live portfolio Based in or commutable to London, and willing to travel across the portfolio on a regular basis to fulfil the requirements of the role For a confidential conversation on this position please reach out to Kieran Williams at Joshua Robert Recruitment.