Job Description Connells Group, the Home of Opportunity , is looking for a highly motivated Residential Sales Manager to join our successful Connells estate agency team in Sittingbourne .As part of the UK's leading and most recognised property services business, this is an outstanding opportunity for an experienced estate agency professional to take the next step in their career. You'll benefit from industry-leading training, strong earning potential, and a clear, structured career pathway into senior leadership or specialist roles across the wider Connells Group. OTE: £40,000 Uncapped Commission Career Progression A Quick Look at the Role In this role, you will be responsible for winning new instructions and listing properties for market while consistently delivering exceptional customer service. You will build strong relationships with new and existing clients, both face-to-face and over the phone, and maximise every opportunity to book appointments for our in-house Mortgage Advisors. What's in It for You? Industry-leading training and development A clear and demonstrable career ladder within Connells Group A supportive, rewarding and high-performance working environment Opportunities to compete for top achievers' awards Competitive basic salary with uncapped commission Company car or car allowance Skills and Experience We're Looking For To be successful as a Residential Sales Manager, you will: Have previous estate agency experience (e.g. Lister, Valuer, Estate Agent, Sales Negotiator) Be confident in generating new business in a target-driven environment Deliver outstanding customer care and customer service Be resilient, positive, organised, numerate and detail-oriented Have excellent verbal and written communication skills Be IT literate (MS Office, internet and email systems) Hold a full UK driving licence Career Progression at Connells Group At Connells Group, we believe in developing talent from within. This role offers long-term career opportunities across the business, including progression into Senior Management, Sales Leadership, Mortgage Services, Land, New Homes, and other specialist services - giving you control over your career journey. Ready to Take the Next Step? Apply now and take the next step in your estate agency career with Connells Group, the Home of Opportunity. Our Commitment to Inclusion Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of sex, race, disability, age, sexual orientation, gender identity, religion, or belief, marital status, or pregnancy and maternity status.If you're excited about this opportunity but don't meet every requirement, we still encourage you to apply. Potential matters just as much as experience, and you could be the right fit for this role or another opportunity within Connells Group. Join Connells Group - the Home of Opportunity - and take the next step in your career with one of the UK's leading property brands. EA06874
Mar 18, 2026
Full time
Job Description Connells Group, the Home of Opportunity , is looking for a highly motivated Residential Sales Manager to join our successful Connells estate agency team in Sittingbourne .As part of the UK's leading and most recognised property services business, this is an outstanding opportunity for an experienced estate agency professional to take the next step in their career. You'll benefit from industry-leading training, strong earning potential, and a clear, structured career pathway into senior leadership or specialist roles across the wider Connells Group. OTE: £40,000 Uncapped Commission Career Progression A Quick Look at the Role In this role, you will be responsible for winning new instructions and listing properties for market while consistently delivering exceptional customer service. You will build strong relationships with new and existing clients, both face-to-face and over the phone, and maximise every opportunity to book appointments for our in-house Mortgage Advisors. What's in It for You? Industry-leading training and development A clear and demonstrable career ladder within Connells Group A supportive, rewarding and high-performance working environment Opportunities to compete for top achievers' awards Competitive basic salary with uncapped commission Company car or car allowance Skills and Experience We're Looking For To be successful as a Residential Sales Manager, you will: Have previous estate agency experience (e.g. Lister, Valuer, Estate Agent, Sales Negotiator) Be confident in generating new business in a target-driven environment Deliver outstanding customer care and customer service Be resilient, positive, organised, numerate and detail-oriented Have excellent verbal and written communication skills Be IT literate (MS Office, internet and email systems) Hold a full UK driving licence Career Progression at Connells Group At Connells Group, we believe in developing talent from within. This role offers long-term career opportunities across the business, including progression into Senior Management, Sales Leadership, Mortgage Services, Land, New Homes, and other specialist services - giving you control over your career journey. Ready to Take the Next Step? Apply now and take the next step in your estate agency career with Connells Group, the Home of Opportunity. Our Commitment to Inclusion Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of sex, race, disability, age, sexual orientation, gender identity, religion, or belief, marital status, or pregnancy and maternity status.If you're excited about this opportunity but don't meet every requirement, we still encourage you to apply. Potential matters just as much as experience, and you could be the right fit for this role or another opportunity within Connells Group. Join Connells Group - the Home of Opportunity - and take the next step in your career with one of the UK's leading property brands. EA06874
Worth Recruiting - Property Industry Recruitment Vacancy: AREA LETTINGS VALUATIONS MANAGER - Residential Lettings Location: Rainham, ME8 Salary: OTE £45,000 per annum Position: Permanent - Full Time Reference: WR 81940 WANTED! Area Lettings Valuation Manager - Responsible for winning new instructions, carrying out Lettings market appraisals: building client relationships and increasing market share across the Medway area for a successful residential lettings agency. This is an excellent opportunity for an experienced and motivated Lettings Lister looking to progress their career with a respected lettings agency operating across the Medway area. You will play a key role in generating instructions, growing local market share and delivering a high standard of client service. You will be confident in securing instructions across a wide range of property values, presenting persuasive valuation advice and converting opportunities into listings at appropriate fees. This role offers strong earning potential and genuine career progression. What You'll Be Doing (Key Responsibilities): Conducting lettings valuations and market appraisals across Medway Winning new sales instructions across all price ranges Building strong relationships with vendors and prospective clients Providing accurate pricing advice and marketing recommendations Converting valuation opportunities into confirmed listings Supporting branch performance and market share growth Maintaining regular client contact and follow-up activity Working to agreed targets and performance metrics Representing the brand professionally in the local marketplace What We're Looking For (Skills & Experience): Previous experience in residential lettings Proven valuations and listing track record Strong sales and negotiation skills Confident communicator with excellent client rapport Target-focused and results-orientated approach Experience supporting or managing team performance Professional and positive telephone manner Smart presentation and self-motivation Good knowledge of the Medway lettings market Full UK driving licence essential Professional approach to customer service and compliance What's In It For You? Attractive on-target earnings Clear career progression opportunities Strong local brand presence Supportive working environment Ongoing training and development Opportunity to build area market profile Ready to take the next step in your property career? If you are interested in this Area Lettings Valuations Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 81940 . About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech . Find out more at: worthrecruiting.me. Job Reference: WR 81940 - Area Lettings Valuations Manager
Mar 18, 2026
Full time
Worth Recruiting - Property Industry Recruitment Vacancy: AREA LETTINGS VALUATIONS MANAGER - Residential Lettings Location: Rainham, ME8 Salary: OTE £45,000 per annum Position: Permanent - Full Time Reference: WR 81940 WANTED! Area Lettings Valuation Manager - Responsible for winning new instructions, carrying out Lettings market appraisals: building client relationships and increasing market share across the Medway area for a successful residential lettings agency. This is an excellent opportunity for an experienced and motivated Lettings Lister looking to progress their career with a respected lettings agency operating across the Medway area. You will play a key role in generating instructions, growing local market share and delivering a high standard of client service. You will be confident in securing instructions across a wide range of property values, presenting persuasive valuation advice and converting opportunities into listings at appropriate fees. This role offers strong earning potential and genuine career progression. What You'll Be Doing (Key Responsibilities): Conducting lettings valuations and market appraisals across Medway Winning new sales instructions across all price ranges Building strong relationships with vendors and prospective clients Providing accurate pricing advice and marketing recommendations Converting valuation opportunities into confirmed listings Supporting branch performance and market share growth Maintaining regular client contact and follow-up activity Working to agreed targets and performance metrics Representing the brand professionally in the local marketplace What We're Looking For (Skills & Experience): Previous experience in residential lettings Proven valuations and listing track record Strong sales and negotiation skills Confident communicator with excellent client rapport Target-focused and results-orientated approach Experience supporting or managing team performance Professional and positive telephone manner Smart presentation and self-motivation Good knowledge of the Medway lettings market Full UK driving licence essential Professional approach to customer service and compliance What's In It For You? Attractive on-target earnings Clear career progression opportunities Strong local brand presence Supportive working environment Ongoing training and development Opportunity to build area market profile Ready to take the next step in your property career? If you are interested in this Area Lettings Valuations Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 81940 . About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech . Find out more at: worthrecruiting.me. Job Reference: WR 81940 - Area Lettings Valuations Manager
Audit & Accounts Senior - Guildford, Surrey - 6 Partner Firm Are you an Accountant looking to join a supportive and fast-growing firm based in Guildford Does advisory exposure appeal to you Our client is a 6-partner firm based in surrey. They're clients are a real mix of small and large, more complex entities. Ranging from start-up businesses to entities with complex affairs and assets in excess of £50m, they're industry sectors cover clients in property, professional services and natural resources. As well as this, over half their fees are generated from advisory focused work. With an overall friendly feel, the firm prides itself on its staff retention rate. Audit & Accounts Senior responsibilities include: Preparing accounts for statutory, management and ad hoc requirements Planning, budgeting, and finalising audit files and managing the audit process in a timely manner Delegating and overseeing the work of others and provide learning strategies for trainees Training and mentoring junior members of the team Identifying potential areas of cost saving or improvements for the client by challenging existing working methodology Providing support to Managers and Partners on their portfolios and ad hoc projects As an Audit & Accounts Senior, you will: Be ACA or ACCA Qualified or close to qualifying Have experience of leading audits from planning to completion Demonstrate the ability to lead staff during an audit In return, as an Audit & Accounts Senior, you will receive: Flexible hybrid working 25 days holiday + bank holidays Good career progression If you are seeking Audit & Accounts Senior jobs in Guildford, contact Austin Rose, the Public Practice Recruitment Specialists.
Mar 18, 2026
Full time
Audit & Accounts Senior - Guildford, Surrey - 6 Partner Firm Are you an Accountant looking to join a supportive and fast-growing firm based in Guildford Does advisory exposure appeal to you Our client is a 6-partner firm based in surrey. They're clients are a real mix of small and large, more complex entities. Ranging from start-up businesses to entities with complex affairs and assets in excess of £50m, they're industry sectors cover clients in property, professional services and natural resources. As well as this, over half their fees are generated from advisory focused work. With an overall friendly feel, the firm prides itself on its staff retention rate. Audit & Accounts Senior responsibilities include: Preparing accounts for statutory, management and ad hoc requirements Planning, budgeting, and finalising audit files and managing the audit process in a timely manner Delegating and overseeing the work of others and provide learning strategies for trainees Training and mentoring junior members of the team Identifying potential areas of cost saving or improvements for the client by challenging existing working methodology Providing support to Managers and Partners on their portfolios and ad hoc projects As an Audit & Accounts Senior, you will: Be ACA or ACCA Qualified or close to qualifying Have experience of leading audits from planning to completion Demonstrate the ability to lead staff during an audit In return, as an Audit & Accounts Senior, you will receive: Flexible hybrid working 25 days holiday + bank holidays Good career progression If you are seeking Audit & Accounts Senior jobs in Guildford, contact Austin Rose, the Public Practice Recruitment Specialists.
My client, an established Online Estate Agency, is currently seeking experienced property professionals to join their team and benefit from a home-based role, in addition to an uncapped OTE! Due to the incredible number of valuations being requested, my client is looking for a Sales Valuer in the Milton Keynes area. They are ideally looking for someone with local knowledge, an experienced property professional with experience carrying out valuations and who believes in delivering a high level of service. In return, you will be given full training, access to equipment, leading software, strong marketing support and most of all the opportunity to build your own business, earn a good salary and be part of a very exciting brand. Working hours: This is a home-based role, but you would be required to work full-time hours. The successful Sales Valuer will be offered: Competitive OTE of £30,000 - £50,000 Strong guarantee Fantastic training program Great commission structure Lead provided with some business generation Desired Qualities for a Sales Valuer: Essential to have excellent knowledge of the property market including property trends Able and happy to work on a self-employed basis Must possess a full driver's license and have access to a vehicle for business purposes A strong desire to be successful and grow your own business Overwhelming passion and enthusiasm Strong valuation experience at either Branch Manager or Senior Valuer level A passion for delivering excellent customer service Strong communication skills, both verbal and written Main Duties of a Sales Valuer: Provide accurate market valuations for potential seller's properties based on the best available data and comparable property sales Operating in an allocated territory and building your own, and our client's, business Demonstrate excellent knowledge of the local property market Engage and support customers throughout their journey Build a relationship and be the customer's key point of contact through the entire sales process Co-ordinate with the central support team and ensure all efforts are being made to achieve a successful sale
Mar 18, 2026
Full time
My client, an established Online Estate Agency, is currently seeking experienced property professionals to join their team and benefit from a home-based role, in addition to an uncapped OTE! Due to the incredible number of valuations being requested, my client is looking for a Sales Valuer in the Milton Keynes area. They are ideally looking for someone with local knowledge, an experienced property professional with experience carrying out valuations and who believes in delivering a high level of service. In return, you will be given full training, access to equipment, leading software, strong marketing support and most of all the opportunity to build your own business, earn a good salary and be part of a very exciting brand. Working hours: This is a home-based role, but you would be required to work full-time hours. The successful Sales Valuer will be offered: Competitive OTE of £30,000 - £50,000 Strong guarantee Fantastic training program Great commission structure Lead provided with some business generation Desired Qualities for a Sales Valuer: Essential to have excellent knowledge of the property market including property trends Able and happy to work on a self-employed basis Must possess a full driver's license and have access to a vehicle for business purposes A strong desire to be successful and grow your own business Overwhelming passion and enthusiasm Strong valuation experience at either Branch Manager or Senior Valuer level A passion for delivering excellent customer service Strong communication skills, both verbal and written Main Duties of a Sales Valuer: Provide accurate market valuations for potential seller's properties based on the best available data and comparable property sales Operating in an allocated territory and building your own, and our client's, business Demonstrate excellent knowledge of the local property market Engage and support customers throughout their journey Build a relationship and be the customer's key point of contact through the entire sales process Co-ordinate with the central support team and ensure all efforts are being made to achieve a successful sale
Branch Manager Location: Crystal Palace, London, UK Employment Type: Full-Time, Permanent Salary: Competitive basic salary + performance-based commission + bonusesRoleWe are seeking an experienced, driven, and commercially focused Branch Manager to lead and grow our clients Crystal Palace branch. The successful candidate will be responsible for overseeing all aspects of branch operations, driving revenue, managing and developing a high-performing team, and delivering exceptional service to vendors, buyers, landlords, and tenants.This is a leadership role suited to a motivated professional with a proven track record in estate agency sales and/or lettings, strong business development skills, and the ability to deliver results in a competitive property market.Key Responsibilities Branch Leadership & Management Lead, motivate, and manage the branch team to achieve and exceed performance targets Recruit, train, coach, and develop staff to maximise individual and team potential Foster a positive, professional, and target-driven branch culture Conduct regular performance reviews, set KPIs, and monitor progress Business Development & Revenue Growth Drive instructions, valuations, listings, and overall market share in the local area Develop and maintain strong relationships with vendors, landlords, developers, and investors Identify new business opportunities and implement growth strategies Ensure maximisation of branch profitability and revenue streams Sales & Lettings Performance Oversee the negotiation of property sales and lettings Support team members in closing deals and managing pipelines Monitor conversion rates and implement improvements Ensure compliance with all relevant property legislation and company procedures Customer Service & Client Relations Deliver exceptional customer service at all stages of the client journey Handle complex or high-value negotiations and client situations Maintain strong local market knowledge to provide expert advice Compliance & Administration Ensure full compliance with industry regulations, company policies, and legal requirements Maintain accurate records, reports, and branch documentation Manage budgets, forecasts, and performance reporting Key Requirements Essential Minimum 3-5 years' experience in estate agency (sales and/or lettings) Previous management or senior negotiator experience Proven track record of achieving and exceeding targets Strong leadership and team management skills Excellent negotiation, communication, and interpersonal skills Strong business development and client relationship abilities Full UK driving licence Desirable Experience managing a branch or department Strong knowledge of the Crystal Palace and surrounding property market Industry qualifications (e.g., ARLA, NAEA, or equivalent) Key Competencies Leadership and people management Commercial awareness Target-driven mindset Strategic thinking Problem-solving ability Customer-focused approach High level of professionalism Performance Indicators (KPIs) Branch revenue and profitability Number of new instructions secured Sales and lettings completion rates Market share growth Team performance and retention Customer satisfaction ratings What's On Offer Competitive salary and uncapped commission structure Performance bonuses and incentives Career progression opportunities Ongoing training and professional development Supportive and dynamic working environment
Mar 18, 2026
Full time
Branch Manager Location: Crystal Palace, London, UK Employment Type: Full-Time, Permanent Salary: Competitive basic salary + performance-based commission + bonusesRoleWe are seeking an experienced, driven, and commercially focused Branch Manager to lead and grow our clients Crystal Palace branch. The successful candidate will be responsible for overseeing all aspects of branch operations, driving revenue, managing and developing a high-performing team, and delivering exceptional service to vendors, buyers, landlords, and tenants.This is a leadership role suited to a motivated professional with a proven track record in estate agency sales and/or lettings, strong business development skills, and the ability to deliver results in a competitive property market.Key Responsibilities Branch Leadership & Management Lead, motivate, and manage the branch team to achieve and exceed performance targets Recruit, train, coach, and develop staff to maximise individual and team potential Foster a positive, professional, and target-driven branch culture Conduct regular performance reviews, set KPIs, and monitor progress Business Development & Revenue Growth Drive instructions, valuations, listings, and overall market share in the local area Develop and maintain strong relationships with vendors, landlords, developers, and investors Identify new business opportunities and implement growth strategies Ensure maximisation of branch profitability and revenue streams Sales & Lettings Performance Oversee the negotiation of property sales and lettings Support team members in closing deals and managing pipelines Monitor conversion rates and implement improvements Ensure compliance with all relevant property legislation and company procedures Customer Service & Client Relations Deliver exceptional customer service at all stages of the client journey Handle complex or high-value negotiations and client situations Maintain strong local market knowledge to provide expert advice Compliance & Administration Ensure full compliance with industry regulations, company policies, and legal requirements Maintain accurate records, reports, and branch documentation Manage budgets, forecasts, and performance reporting Key Requirements Essential Minimum 3-5 years' experience in estate agency (sales and/or lettings) Previous management or senior negotiator experience Proven track record of achieving and exceeding targets Strong leadership and team management skills Excellent negotiation, communication, and interpersonal skills Strong business development and client relationship abilities Full UK driving licence Desirable Experience managing a branch or department Strong knowledge of the Crystal Palace and surrounding property market Industry qualifications (e.g., ARLA, NAEA, or equivalent) Key Competencies Leadership and people management Commercial awareness Target-driven mindset Strategic thinking Problem-solving ability Customer-focused approach High level of professionalism Performance Indicators (KPIs) Branch revenue and profitability Number of new instructions secured Sales and lettings completion rates Market share growth Team performance and retention Customer satisfaction ratings What's On Offer Competitive salary and uncapped commission structure Performance bonuses and incentives Career progression opportunities Ongoing training and professional development Supportive and dynamic working environment
Health and Safety Advisor (Part-Time) (3-Months) Day Rate: 300 per day, Outside IR35 Location: London We are seeking a dedicated Health & Safety professional for a leading commercial property company to provide hands-on support for our their safety management activities. The role involves conducting regular audits, supporting incident investigations, and helping keep policies and procedures current and effective. Key Responsibilities: Conducting building health & safety audits twice per month, providing reports with actionable recommendations. Performing safety audits focused on food safety, hygiene, and workplace standards. Carrying out Permit to Work audits on an ad hoc basis, ensuring adherence to safe systems of work. Assisting in recording and managing accidents, incidents, and near misses, along with investigation support. Reviewing and updating health and safety policies and delivering safety briefings to staff and contractors. The ideal candidate will have: Experience in conducting health & safety audits and supporting incident management. Knowledge of current health and safety legislation and best practices. Strong communication skills with the ability to deliver safety information effectively. Flexibility to support ad hoc safety responsibilities and liaise with different teams as required. This role offers a fantastic opportunity to contribute to a safety-focused organisation with a flexible working approach. If you are committed to creating safer environments and looking to make a positive impact, we want to hear from you. For more information or to apply please contact Tom at or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Mar 18, 2026
Contractor
Health and Safety Advisor (Part-Time) (3-Months) Day Rate: 300 per day, Outside IR35 Location: London We are seeking a dedicated Health & Safety professional for a leading commercial property company to provide hands-on support for our their safety management activities. The role involves conducting regular audits, supporting incident investigations, and helping keep policies and procedures current and effective. Key Responsibilities: Conducting building health & safety audits twice per month, providing reports with actionable recommendations. Performing safety audits focused on food safety, hygiene, and workplace standards. Carrying out Permit to Work audits on an ad hoc basis, ensuring adherence to safe systems of work. Assisting in recording and managing accidents, incidents, and near misses, along with investigation support. Reviewing and updating health and safety policies and delivering safety briefings to staff and contractors. The ideal candidate will have: Experience in conducting health & safety audits and supporting incident management. Knowledge of current health and safety legislation and best practices. Strong communication skills with the ability to deliver safety information effectively. Flexibility to support ad hoc safety responsibilities and liaise with different teams as required. This role offers a fantastic opportunity to contribute to a safety-focused organisation with a flexible working approach. If you are committed to creating safer environments and looking to make a positive impact, we want to hear from you. For more information or to apply please contact Tom at or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
About the role: Porchlight's Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered. The role will include but is not limited to ensuring all Porchlight's owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved. Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity. The role requires: Experience in effectively managing and leading a team. A flexible, responsive and solution focused approach. A minimum of 3 years' experience in Housing Sector or Property Management. Knowledge of Legislation and Regulatory Standards around Housing compliance. Good communication and prioritisation skills. Ability to manage a budget. Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995) Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Working pattern: 9am to 5pm Monday to Friday with some flexibility required. Contract type: Permanent Interview date: 7th April 2026 Please note, salaries are pro-rata for part-time positions. For further information about the role, or to have an informal chat with the recruiting manager, please contact Alex Swan on or email . For any further information regarding the application process please contact
Mar 18, 2026
Full time
About the role: Porchlight's Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered. The role will include but is not limited to ensuring all Porchlight's owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved. Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity. The role requires: Experience in effectively managing and leading a team. A flexible, responsive and solution focused approach. A minimum of 3 years' experience in Housing Sector or Property Management. Knowledge of Legislation and Regulatory Standards around Housing compliance. Good communication and prioritisation skills. Ability to manage a budget. Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995) Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Working pattern: 9am to 5pm Monday to Friday with some flexibility required. Contract type: Permanent Interview date: 7th April 2026 Please note, salaries are pro-rata for part-time positions. For further information about the role, or to have an informal chat with the recruiting manager, please contact Alex Swan on or email . For any further information regarding the application process please contact
Mortgage Case Manager - Buy to Let (BTL) Hybrid Specialist Lending Financial Services Our client, a growing specialist mortgage lender, is hiring an experienced Mortgage Case Manager to manage Buy-to-Let (BTL) applications from submission through to completion. If you understand the mortgage lifecycle , can package a case properly and know your way around BTL, Limited Company structures, HMOs or portfolio landlords - this is one for you. The Role You will: Manage a pipeline of Buy to Let mortgage applications Package cases in line with lending policy and compliance standards Assess supporting documents (income, company structure, property details) Progress cases proactively to offer stage Escalate complex or high-risk cases to Underwriters Liaise with brokers, solicitors and valuers Maintain accurate records and AML compliance This is not a call centre role. It's hands-on, detailed and compliance-focused. What You'll Need Essential: Experience in Mortgage Administration / Case Management / Underwriting Support Strong knowledge of the mortgage process from application to completion Understanding of mortgage regulation and compliance Desirable: Buy-to-Let (BTL) lending experience Knowledge of SPVs, Limited Company BTL, HMO, Multi-Let CeMAP (or working towards) Specialist lending experience What's On Offer Bonus scheme (up to 10%) Hybrid working (3 days from home) Private medical insurance Life cover (4x salary) 23 days annual leave + bank holidays + Christmas closure Pension Clear progression within a growing lender If you're currently a Mortgage Administrator, Mortgage Processor, Case Manager or Underwriting Assistant and want exposure to more complex BTL lending in a proper specialist environment - apply now.
Mar 18, 2026
Full time
Mortgage Case Manager - Buy to Let (BTL) Hybrid Specialist Lending Financial Services Our client, a growing specialist mortgage lender, is hiring an experienced Mortgage Case Manager to manage Buy-to-Let (BTL) applications from submission through to completion. If you understand the mortgage lifecycle , can package a case properly and know your way around BTL, Limited Company structures, HMOs or portfolio landlords - this is one for you. The Role You will: Manage a pipeline of Buy to Let mortgage applications Package cases in line with lending policy and compliance standards Assess supporting documents (income, company structure, property details) Progress cases proactively to offer stage Escalate complex or high-risk cases to Underwriters Liaise with brokers, solicitors and valuers Maintain accurate records and AML compliance This is not a call centre role. It's hands-on, detailed and compliance-focused. What You'll Need Essential: Experience in Mortgage Administration / Case Management / Underwriting Support Strong knowledge of the mortgage process from application to completion Understanding of mortgage regulation and compliance Desirable: Buy-to-Let (BTL) lending experience Knowledge of SPVs, Limited Company BTL, HMO, Multi-Let CeMAP (or working towards) Specialist lending experience What's On Offer Bonus scheme (up to 10%) Hybrid working (3 days from home) Private medical insurance Life cover (4x salary) 23 days annual leave + bank holidays + Christmas closure Pension Clear progression within a growing lender If you're currently a Mortgage Administrator, Mortgage Processor, Case Manager or Underwriting Assistant and want exposure to more complex BTL lending in a proper specialist environment - apply now.
About the Firm: Our client is a leading Legal Top 200 Firm with over 150 years of history, consistently recognised for excellence and previously awarded Regional Law Firm of the Year. Highly rated by employees on Review Solicitors and Glassdoor, the firm combines expert legal advice with a people-centric approach. Committed to strong client relationships, ESG initiatives, and making a positive impact on the wider community, it is a dynamic and supportive place to build your career. The Residential Property Manager Role: The client is seeking an experienced Residential Conveyancing Manager to lead and develop their Residential Property team. This role offers the opportunity to manage a varied caseload of residential property transactions, including freehold, leasehold, new builds, and shared ownership, while driving excellence in client service, compliance, and operational efficiency. The successful candidate will provide technical guidance on conveyancing procedures, SDLT, Land Registry, and lender requirements, supervise team members, and support the Head of Department in delivering outstanding service and financial performance. This is an ideal role for a proactive, commercially minded conveyancing professional with strong leadership skills and a passion for team development. Responsibilities of the Residential Property Manager: Manage and supervise the residential conveyancing team, ensuring high standards of service delivery and compliance. Oversee a varied caseload of residential property transactions, including freehold, leasehold, new builds, and shared ownership, applying strong technical knowledge of conveyancing procedures, SDLT, Land Registry, and lender requirements. Provide technical guidance and support to team members on complex matters. Ensure compliance with regulatory requirements and internal policies. Monitor team performance, set objectives, and support professional development. Build and maintain strong relationships with clients, agents, lenders, and other stakeholders. Identify opportunities to improve processes, enhance client experience, and drive operational efficiency. Support the Head of Department in achieving financial targets and maintaining high standards of diligence and service. Benefits for the Residential Property Manager: Private medical insurance Life assurance Health insurance Group personal pension with professional advice Employee Assistance Programme Health and well-being days Enhanced family leave Hybrid or remote working opportunities Discounted dental insurance and gym membership PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003
Mar 18, 2026
Full time
About the Firm: Our client is a leading Legal Top 200 Firm with over 150 years of history, consistently recognised for excellence and previously awarded Regional Law Firm of the Year. Highly rated by employees on Review Solicitors and Glassdoor, the firm combines expert legal advice with a people-centric approach. Committed to strong client relationships, ESG initiatives, and making a positive impact on the wider community, it is a dynamic and supportive place to build your career. The Residential Property Manager Role: The client is seeking an experienced Residential Conveyancing Manager to lead and develop their Residential Property team. This role offers the opportunity to manage a varied caseload of residential property transactions, including freehold, leasehold, new builds, and shared ownership, while driving excellence in client service, compliance, and operational efficiency. The successful candidate will provide technical guidance on conveyancing procedures, SDLT, Land Registry, and lender requirements, supervise team members, and support the Head of Department in delivering outstanding service and financial performance. This is an ideal role for a proactive, commercially minded conveyancing professional with strong leadership skills and a passion for team development. Responsibilities of the Residential Property Manager: Manage and supervise the residential conveyancing team, ensuring high standards of service delivery and compliance. Oversee a varied caseload of residential property transactions, including freehold, leasehold, new builds, and shared ownership, applying strong technical knowledge of conveyancing procedures, SDLT, Land Registry, and lender requirements. Provide technical guidance and support to team members on complex matters. Ensure compliance with regulatory requirements and internal policies. Monitor team performance, set objectives, and support professional development. Build and maintain strong relationships with clients, agents, lenders, and other stakeholders. Identify opportunities to improve processes, enhance client experience, and drive operational efficiency. Support the Head of Department in achieving financial targets and maintaining high standards of diligence and service. Benefits for the Residential Property Manager: Private medical insurance Life assurance Health insurance Group personal pension with professional advice Employee Assistance Programme Health and well-being days Enhanced family leave Hybrid or remote working opportunities Discounted dental insurance and gym membership PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003
We are seeking a motivated Sales Manager to lead and drive sales success in the property industry. This role in Richmond requires a results-oriented professional with a strong focus on achieving targets and leading a team effectively. Client Details This opportunity is with a well-established company in the property industry. Operating as a medium-sized organisation, they are committed to delivering exceptional service and fostering a high-performance culture within their sales department. Description Lead and manage the sales team to achieve and exceed performance targets. Develop and implement sales strategies to drive business growth in the property sector. Monitor and analyse market trends to identify new opportunities. Build and maintain strong client relationships to ensure customer satisfaction. Prepare accurate sales forecasts and reports for senior management. Provide training and mentoring to enhance team performance and skills. Collaborate with other departments to ensure seamless service delivery. Maintain compliance with company policies and industry regulations. Profile A successful Sales Manager should have: Proven experience in a sales leadership role, preferably in the property industry. Strong knowledge of sales strategies and techniques. Exceptional communication and negotiation skills. Ability to motivate and inspire a team to achieve results. Proficiency in using sales and CRM software. A goal-oriented mindset with a focus on delivering measurable outcomes. Job Offer Competitive salary ranging from 35,000 to 40,000 per annum. 24/7 virtual GP access for health and wellness support. Mental health support and resources. Exclusive retail discounts. Performance-based incentives to reward success. Generous holiday allowance. Enhanced parental leave benefits. This is a fantastic opportunity for an experienced Sales Manager to make an impact in the property industry. If you're based in Richmond and ready for your next challenge, we encourage you to apply today.
Mar 18, 2026
Full time
We are seeking a motivated Sales Manager to lead and drive sales success in the property industry. This role in Richmond requires a results-oriented professional with a strong focus on achieving targets and leading a team effectively. Client Details This opportunity is with a well-established company in the property industry. Operating as a medium-sized organisation, they are committed to delivering exceptional service and fostering a high-performance culture within their sales department. Description Lead and manage the sales team to achieve and exceed performance targets. Develop and implement sales strategies to drive business growth in the property sector. Monitor and analyse market trends to identify new opportunities. Build and maintain strong client relationships to ensure customer satisfaction. Prepare accurate sales forecasts and reports for senior management. Provide training and mentoring to enhance team performance and skills. Collaborate with other departments to ensure seamless service delivery. Maintain compliance with company policies and industry regulations. Profile A successful Sales Manager should have: Proven experience in a sales leadership role, preferably in the property industry. Strong knowledge of sales strategies and techniques. Exceptional communication and negotiation skills. Ability to motivate and inspire a team to achieve results. Proficiency in using sales and CRM software. A goal-oriented mindset with a focus on delivering measurable outcomes. Job Offer Competitive salary ranging from 35,000 to 40,000 per annum. 24/7 virtual GP access for health and wellness support. Mental health support and resources. Exclusive retail discounts. Performance-based incentives to reward success. Generous holiday allowance. Enhanced parental leave benefits. This is a fantastic opportunity for an experienced Sales Manager to make an impact in the property industry. If you're based in Richmond and ready for your next challenge, we encourage you to apply today.
Job Description We are looking for an enthusiastic and motivated customer service specialist who wants to be a part of our passionate and dedicated Lettings Insurance team.As a Lettings Insurance Administrator , you will be working for the UK s largest property services group where we serve our customers in multiple locations. We have unparalleled coverage of the UK property market, and we are uniquely placed to support our customers across the residential and commercial property markets. Responsibilities of a Lettings Insurance Administrator : Logging all support calls to demonstrate response times and resource Ensuring you have a comprehensive understanding of the current Lettings Insurance products being sold through the branch network in order that you can support and assist the branch network with any queries Processing requests for new users Following up all new users requests to ensure that Branch Managers Carrying out quality control audits on various areas of the sale of general insurance within the lettings branches, to ensure that all are compliant with the currently agreed audit matrix Assisting with the annual (and other periodic) compliance auditing of branches and colleagues to ensure that the full requirements of CPS are met Maintaining comprehensive records of the results of all quality control audits in order that these can be submitted to CPS as part of their auditing of CRL processes and sales Completing weekly dashboard, reports and general MI relating to the areas covered by your role. Monitoring the general insurance mailboxes for various products to ensure that all queries are answered promptly Compliance auditing and checks for various insurance products offered within the business Skills & Experience of a Lettings Insurance Administrator Quality Control and Auditing experience preferable First class customer service skills Excellent organisation, prioritisation and time management skills with a strong attention to detail Ability to work proactively and comfortable / excited at using their own initiative in a fast-paced environment where priorities can change regularly Strong communication, influencing and relationship skills High levels of energy, drive, enthusiasm with a passion for developing themselves and being an active and supportive member of a high performing team High level of competency in IT along with excellent written and spoken English Benefits for a Lettings Insurance Administrator: Pension scheme 23 days annual leave, increasing with service Training and career progression opportunities throughout the business Industry recognised qualifications Discount schemes covering retail, entertainment, travel and health Free on-site parking Countrywide, part of the Connells Group, is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CC00708
Mar 18, 2026
Full time
Job Description We are looking for an enthusiastic and motivated customer service specialist who wants to be a part of our passionate and dedicated Lettings Insurance team.As a Lettings Insurance Administrator , you will be working for the UK s largest property services group where we serve our customers in multiple locations. We have unparalleled coverage of the UK property market, and we are uniquely placed to support our customers across the residential and commercial property markets. Responsibilities of a Lettings Insurance Administrator : Logging all support calls to demonstrate response times and resource Ensuring you have a comprehensive understanding of the current Lettings Insurance products being sold through the branch network in order that you can support and assist the branch network with any queries Processing requests for new users Following up all new users requests to ensure that Branch Managers Carrying out quality control audits on various areas of the sale of general insurance within the lettings branches, to ensure that all are compliant with the currently agreed audit matrix Assisting with the annual (and other periodic) compliance auditing of branches and colleagues to ensure that the full requirements of CPS are met Maintaining comprehensive records of the results of all quality control audits in order that these can be submitted to CPS as part of their auditing of CRL processes and sales Completing weekly dashboard, reports and general MI relating to the areas covered by your role. Monitoring the general insurance mailboxes for various products to ensure that all queries are answered promptly Compliance auditing and checks for various insurance products offered within the business Skills & Experience of a Lettings Insurance Administrator Quality Control and Auditing experience preferable First class customer service skills Excellent organisation, prioritisation and time management skills with a strong attention to detail Ability to work proactively and comfortable / excited at using their own initiative in a fast-paced environment where priorities can change regularly Strong communication, influencing and relationship skills High levels of energy, drive, enthusiasm with a passion for developing themselves and being an active and supportive member of a high performing team High level of competency in IT along with excellent written and spoken English Benefits for a Lettings Insurance Administrator: Pension scheme 23 days annual leave, increasing with service Training and career progression opportunities throughout the business Industry recognised qualifications Discount schemes covering retail, entertainment, travel and health Free on-site parking Countrywide, part of the Connells Group, is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CC00708
The Recruitment Experts
Loughborough, Leicestershire
Residential Sales Manager - Loughborough Basic Salary: £28,000 - £32,000 On Target Earnings: £55,000 - £65,000 Are you an experienced and ambitious Branch Manager looking for an exciting opportunity to lead an experienced sales team with a leading independent estate agent? If so, we want to hear from you! Our client, a leading independent estate agent, is seeking a highly motivated and dynamic Branch Manager to oversee their residential sales operation. This is a fantastic opportunity to advance your career in the property industry with a company that values leadership, dedication, and professional growth. Key Responsibilities: Manage, mentor, and motivate the sales team, ensuring high performance and continuous development. Oversee the day-to-day operations of the branch, ensuring smooth and efficient processes. Develop and implement effective sales strategies to achieve targets and grow the residential sales business. Build and maintain strong relationships with clients, providing exceptional customer service and support. Monitor local property market trends to inform business strategies and advise clients. Track and report on team performance, providing regular updates to senior management. Ensure all activities comply with relevant legislation and industry standards. Identify opportunities for business growth and work towards achieving sales targets. The Ideal Candidate: Proven experience in a management role within residential sales. Strong leadership and team management skills. Excellent negotiation and communication skills. Exceptional customer service skills with a client-focused approach. Ability to work in a fast-paced, target-driven environment. Good organizational skills and attention to detail. Knowledge of the local property market is an advantage. A valid UK driving license and access to a vehicle. Job Benefits: Attractive salary package with performance-based bonuses. Excellent prospects for professional development and career progression. Join a supportive and experienced team in a reputable estate agency. Access to ongoing training and development to enhance your skills. What's Next? Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn't quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.
Mar 18, 2026
Full time
Residential Sales Manager - Loughborough Basic Salary: £28,000 - £32,000 On Target Earnings: £55,000 - £65,000 Are you an experienced and ambitious Branch Manager looking for an exciting opportunity to lead an experienced sales team with a leading independent estate agent? If so, we want to hear from you! Our client, a leading independent estate agent, is seeking a highly motivated and dynamic Branch Manager to oversee their residential sales operation. This is a fantastic opportunity to advance your career in the property industry with a company that values leadership, dedication, and professional growth. Key Responsibilities: Manage, mentor, and motivate the sales team, ensuring high performance and continuous development. Oversee the day-to-day operations of the branch, ensuring smooth and efficient processes. Develop and implement effective sales strategies to achieve targets and grow the residential sales business. Build and maintain strong relationships with clients, providing exceptional customer service and support. Monitor local property market trends to inform business strategies and advise clients. Track and report on team performance, providing regular updates to senior management. Ensure all activities comply with relevant legislation and industry standards. Identify opportunities for business growth and work towards achieving sales targets. The Ideal Candidate: Proven experience in a management role within residential sales. Strong leadership and team management skills. Excellent negotiation and communication skills. Exceptional customer service skills with a client-focused approach. Ability to work in a fast-paced, target-driven environment. Good organizational skills and attention to detail. Knowledge of the local property market is an advantage. A valid UK driving license and access to a vehicle. Job Benefits: Attractive salary package with performance-based bonuses. Excellent prospects for professional development and career progression. Join a supportive and experienced team in a reputable estate agency. Access to ongoing training and development to enhance your skills. What's Next? Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn't quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.
Sales Negotiator Salary: Dependent on experience OTE: £32,000 Location: Colchester The Role My client, a busy and growing residential property business, is seeking a Sales Negotiator to join their team. You will support the branch manager and colleagues in selling residential properties while working in a fast-paced office environment . Flexibility, enthusiasm, and a proactive approach are key, as the role will evolve with the needs of the business. Key Responsibilities Create and manage property listings using company software in line with brand guidelines Review the applicant database to identify motivated buyers Promote new instructions via email, phone, advertising, and boards Book, conduct, and accompany property viewings, providing timely client feedback Advise clients on market conditions, pricing, mortgages, and legal requirements Negotiate offers for sales Take professional-standard photographs and video tours where required Carry out AML checks and secure relevant ID prior to progressing sales Work closely with the central sales progression team Maintain excellent client communication and service standards Support colleagues and contribute to overall branch performance Personal Development Attend training, seminars, and webinars to stay up to date with legislation, market trends, and best practice Develop professional knowledge and skills within the residential sales sector Key Skills & Attributes Proven negotiation and sales ability Ambitious, driven, and charismatic Smart, professional, and presentable Excellent communication and organisational skills Knowledge of the local property market Ability to work both independently and as part of a team Full clean UK driving licence This is a fantastic opportunity for someone looking to grow within a busy sales-focused property office, earn a competitive salary, and achieve a strong initial OTE of £32,000.
Mar 18, 2026
Full time
Sales Negotiator Salary: Dependent on experience OTE: £32,000 Location: Colchester The Role My client, a busy and growing residential property business, is seeking a Sales Negotiator to join their team. You will support the branch manager and colleagues in selling residential properties while working in a fast-paced office environment . Flexibility, enthusiasm, and a proactive approach are key, as the role will evolve with the needs of the business. Key Responsibilities Create and manage property listings using company software in line with brand guidelines Review the applicant database to identify motivated buyers Promote new instructions via email, phone, advertising, and boards Book, conduct, and accompany property viewings, providing timely client feedback Advise clients on market conditions, pricing, mortgages, and legal requirements Negotiate offers for sales Take professional-standard photographs and video tours where required Carry out AML checks and secure relevant ID prior to progressing sales Work closely with the central sales progression team Maintain excellent client communication and service standards Support colleagues and contribute to overall branch performance Personal Development Attend training, seminars, and webinars to stay up to date with legislation, market trends, and best practice Develop professional knowledge and skills within the residential sales sector Key Skills & Attributes Proven negotiation and sales ability Ambitious, driven, and charismatic Smart, professional, and presentable Excellent communication and organisational skills Knowledge of the local property market Ability to work both independently and as part of a team Full clean UK driving licence This is a fantastic opportunity for someone looking to grow within a busy sales-focused property office, earn a competitive salary, and achieve a strong initial OTE of £32,000.
A leading property recruitment agency in Swindon is seeking an experienced Property Manager to join their friendly team. This role involves managing scheduled repairs, handling tenant relations, and ensuring property compliance. The ideal candidate will have at least six months of property management experience, strong communication skills, and a proactive approach. The position offers a salary between £27,500 and £29,000 plus a bonus scheme, pension, and generous annual leave.
Mar 18, 2026
Full time
A leading property recruitment agency in Swindon is seeking an experienced Property Manager to join their friendly team. This role involves managing scheduled repairs, handling tenant relations, and ensuring property compliance. The ideal candidate will have at least six months of property management experience, strong communication skills, and a proactive approach. The position offers a salary between £27,500 and £29,000 plus a bonus scheme, pension, and generous annual leave.
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales PURPOSE To provide HR administration and systems support across all transactional processes from colleague recruitment to the leaver process for the HR team, colleagues and line managers. KEY ACCOUNTABILITIES Take ownership of all HR administrative tasks across the full colleague lifecycle-from onboarding to offboarding-ensuring accuracy, timely completion, and full compliance with GDPR and Right to Work legislation. Maintain and update employee records, HR databases, and internal systems, Process new starters and contract changes within the HR and Payroll system, following established Company authorisation procedures. Support the preparation, issuing, and secure filing of contracts and letters relating to colleague contractual changes. Coordinate Occupational Health referrals for new starters. Provide support through the MyView inbox, including resetting passwords, responding to rota and holiday queries, and resolving basic system issues. Manage the HR invoicing process, including raising purchase orders (POs) through Dynamics. Provide administrative support for Employee Relations cases by logging and storing documents, preparing and issuing templated letters, and handling reference requests for former colleagues. Run scheduled reports for the Payroll Team and follow up with stores where required to ensure timely actions. Maintain an up-to-date Company organisation chart. Produce monthly HR data and reports, including information on secondments, promotions, leavers, new starters, long-service colleagues, hardship loans, and the Store Manager Health Care Plan. Deliver first-line support and advice for queries received via the HR inbox and Halo ticketing system. PEOPLE Ensure a positive experience for our line managers and colleagues providing excellent service at all times, responding to all tasks in a timely and efficient manner (at least in line with agreed SLAs) Liaise positively with all internal and external stakeholders to uphold the reputation of the HR function and Topps Group Supporting the wider HR team with internal administration processes including document storage, filing, scanning and reporting in line with GDPR RISK/ PROCESS Day to day administration of HR activities in line with agreed policies, SLAs and legislative requirements Processing new starters, contract changes and leavers in line with Company authorisation procedures What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 20% of your base salary). Then there's a, generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shaping a culture where inclusion is more than a policy-it's a daily practice. Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.
Mar 18, 2026
Full time
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales PURPOSE To provide HR administration and systems support across all transactional processes from colleague recruitment to the leaver process for the HR team, colleagues and line managers. KEY ACCOUNTABILITIES Take ownership of all HR administrative tasks across the full colleague lifecycle-from onboarding to offboarding-ensuring accuracy, timely completion, and full compliance with GDPR and Right to Work legislation. Maintain and update employee records, HR databases, and internal systems, Process new starters and contract changes within the HR and Payroll system, following established Company authorisation procedures. Support the preparation, issuing, and secure filing of contracts and letters relating to colleague contractual changes. Coordinate Occupational Health referrals for new starters. Provide support through the MyView inbox, including resetting passwords, responding to rota and holiday queries, and resolving basic system issues. Manage the HR invoicing process, including raising purchase orders (POs) through Dynamics. Provide administrative support for Employee Relations cases by logging and storing documents, preparing and issuing templated letters, and handling reference requests for former colleagues. Run scheduled reports for the Payroll Team and follow up with stores where required to ensure timely actions. Maintain an up-to-date Company organisation chart. Produce monthly HR data and reports, including information on secondments, promotions, leavers, new starters, long-service colleagues, hardship loans, and the Store Manager Health Care Plan. Deliver first-line support and advice for queries received via the HR inbox and Halo ticketing system. PEOPLE Ensure a positive experience for our line managers and colleagues providing excellent service at all times, responding to all tasks in a timely and efficient manner (at least in line with agreed SLAs) Liaise positively with all internal and external stakeholders to uphold the reputation of the HR function and Topps Group Supporting the wider HR team with internal administration processes including document storage, filing, scanning and reporting in line with GDPR RISK/ PROCESS Day to day administration of HR activities in line with agreed policies, SLAs and legislative requirements Processing new starters, contract changes and leavers in line with Company authorisation procedures What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 20% of your base salary). Then there's a, generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shaping a culture where inclusion is more than a policy-it's a daily practice. Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.
About the role: Porchlight's Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered. The role will include but is not limited to ensuring all Porchlight's owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved. Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity. The role requires: Experience in effectively managing and leading a team. A flexible, responsive and solution focused approach. A minimum of 3 years' experience in Housing Sector or Property Management. Knowledge of Legislation and Regulatory Standards around Housing compliance. Good communication and prioritisation skills. Ability to manage a budget. Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995) Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Working pattern: 9am to 5pm Monday to Friday with some flexibility required. Contract type: Permanent Interview date: 7th April 2026 Please note, salaries are pro-rata for part-time positions. For further information about the role, or to have an informal chat with the recruiting manager, please contact Alex Swan on or email . For any further information regarding the application process please contact
Mar 18, 2026
Full time
About the role: Porchlight's Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered. The role will include but is not limited to ensuring all Porchlight's owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved. Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity. The role requires: Experience in effectively managing and leading a team. A flexible, responsive and solution focused approach. A minimum of 3 years' experience in Housing Sector or Property Management. Knowledge of Legislation and Regulatory Standards around Housing compliance. Good communication and prioritisation skills. Ability to manage a budget. Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995) Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Working pattern: 9am to 5pm Monday to Friday with some flexibility required. Contract type: Permanent Interview date: 7th April 2026 Please note, salaries are pro-rata for part-time positions. For further information about the role, or to have an informal chat with the recruiting manager, please contact Alex Swan on or email . For any further information regarding the application process please contact
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role WBD is seeking an experienced intellectual property attorney to join our global legal team as Senior Director, Legal, Intellectual Property, overseeing trademark and brand protection matters across a diverse global portfolio and supporting IP policy related matters for the EMEA region. This position will report directly to the SVP, Legal, Head of IP and Legal Operations and work closely with the GVP, Legal, Content Protection, AI and IP Policy. The intellectual property team plays a critical role in safeguarding WBD's brands and content worldwide, managing complex trademark portfolios, and advising on strategic IP matters in a fast-paced, global entertainment environment. Your Role Accountabilities Manage complex global trademark portfolios, with strong focus on international (non US) strategy, prosecution, and filings. Manage global trademark opposition, cancellation, and enforcement matters, coordinating with external counsel and advising on risk. Advise senior business stakeholders on trademark selection, clearance, proper use, and brand strategy. Oversee trademark searches, filing programs, prosecutions, and preparation of affidavits supporting IP rights. Manage brand protection, antipiracy, and infringement matters (including counterfeiting, domains, online misuse, and scams), and negotiate settlements. Act as subject matter expert supporting litigation, M&A, corporate development, and trademark/IP licensing activities. Monitor IP legislative and regulatory developments across EMEA, assess business impact, and support policy submissions with government affairs teams. Qualifications & Experience Strong experience in the practice of trademark/IP law Background or experience with brand protection/ antipiracy matters Qualified to practice in UK Practical, nuanced judgment in making decisions and recommendations regarding rights &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Mar 18, 2026
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role WBD is seeking an experienced intellectual property attorney to join our global legal team as Senior Director, Legal, Intellectual Property, overseeing trademark and brand protection matters across a diverse global portfolio and supporting IP policy related matters for the EMEA region. This position will report directly to the SVP, Legal, Head of IP and Legal Operations and work closely with the GVP, Legal, Content Protection, AI and IP Policy. The intellectual property team plays a critical role in safeguarding WBD's brands and content worldwide, managing complex trademark portfolios, and advising on strategic IP matters in a fast-paced, global entertainment environment. Your Role Accountabilities Manage complex global trademark portfolios, with strong focus on international (non US) strategy, prosecution, and filings. Manage global trademark opposition, cancellation, and enforcement matters, coordinating with external counsel and advising on risk. Advise senior business stakeholders on trademark selection, clearance, proper use, and brand strategy. Oversee trademark searches, filing programs, prosecutions, and preparation of affidavits supporting IP rights. Manage brand protection, antipiracy, and infringement matters (including counterfeiting, domains, online misuse, and scams), and negotiate settlements. Act as subject matter expert supporting litigation, M&A, corporate development, and trademark/IP licensing activities. Monitor IP legislative and regulatory developments across EMEA, assess business impact, and support policy submissions with government affairs teams. Qualifications & Experience Strong experience in the practice of trademark/IP law Background or experience with brand protection/ antipiracy matters Qualified to practice in UK Practical, nuanced judgment in making decisions and recommendations regarding rights &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 18, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Painter and Decorator £36,000 per annum Fixed-Term for Months; Full-Time Monday to Friday, 8:30am to 4:30pm 37.5 hours per week (2:30pm closing on Fridays during the winter months, and during the Jewish High Holy Days) Our client is seeking skilled Painters and Decorators to join their Maintenance Team, supporting homes across the Northwest London area. With prior notice, you may be required to travel to Hemel Hempstead, Margate and Brighton. This is a hands-on, customer-facing role suited to reliable all-rounders who take pride in delivering high quality finishes and creating welcoming living environments for residents. You will carry out internal and external painting and decorating works across our client s housing stock, helping them maintain safe, high-quality homes for their residents. Role Description As a Painter and Decorator, you will be responsible for carrying out internal painting and decorating works to a high standard, ensuring properties remain safe, compliant, and pleasant places to live. Main Duties: Painting and decorating communal areas such as corridors, lounges, and shared spaces. Delivering work to a consistently high standard with strong attention to detail. Working respectfully within the environment, providing a positive customer experience. Adhering to all company policies, with particular focus on health and safety and fire safety. Ensuring works are compliant with relevant property and facilities legislation. Always maintaining confidentiality. Working collaboratively with Housing Managers, maintenance colleagues, and residents. Ensuing a high standard of workmanship and finish. Preparing surfaces (filling sanding and making good). What They re Looking For: Minimum 2 years experience as a Painter and Decorator. City and Guilds or NVQ level 2 in Painting and Decorating. A reliable, professional approach and pride in your workmanship. Ability to work independently and as part of a team. Keen eye for detail and punctual. Your own basic tools (all materials provided). A full UK driving licence and access to your own vehicle. Travel between sites is required; mileage paid via expenses. Strong communication and customer service skills. Willingness to complete an Enhanced DBS check, due to working in homes with vulnerable adults. Knowledge of Health and Safety Protocols and Regulations. Working at Height Training. Knowledge of safe handling and moving. In Return They Will Give You: A competitive salary. Generous annual leave including bank holidays and Jewish High Holy Days and early Fridays in the winter months. Workplace pension. Death in service benefit. This role is based within a culturally observant organisation that operates in accordance with established cultural observances. The successful applicant will be expected to work respectfully within this framework and accommodate associated workplace practices. This job descriptions are subject to change to ensure compliance with all legislative changes and or the Association's operational practices.
Mar 18, 2026
Full time
Painter and Decorator £36,000 per annum Fixed-Term for Months; Full-Time Monday to Friday, 8:30am to 4:30pm 37.5 hours per week (2:30pm closing on Fridays during the winter months, and during the Jewish High Holy Days) Our client is seeking skilled Painters and Decorators to join their Maintenance Team, supporting homes across the Northwest London area. With prior notice, you may be required to travel to Hemel Hempstead, Margate and Brighton. This is a hands-on, customer-facing role suited to reliable all-rounders who take pride in delivering high quality finishes and creating welcoming living environments for residents. You will carry out internal and external painting and decorating works across our client s housing stock, helping them maintain safe, high-quality homes for their residents. Role Description As a Painter and Decorator, you will be responsible for carrying out internal painting and decorating works to a high standard, ensuring properties remain safe, compliant, and pleasant places to live. Main Duties: Painting and decorating communal areas such as corridors, lounges, and shared spaces. Delivering work to a consistently high standard with strong attention to detail. Working respectfully within the environment, providing a positive customer experience. Adhering to all company policies, with particular focus on health and safety and fire safety. Ensuring works are compliant with relevant property and facilities legislation. Always maintaining confidentiality. Working collaboratively with Housing Managers, maintenance colleagues, and residents. Ensuing a high standard of workmanship and finish. Preparing surfaces (filling sanding and making good). What They re Looking For: Minimum 2 years experience as a Painter and Decorator. City and Guilds or NVQ level 2 in Painting and Decorating. A reliable, professional approach and pride in your workmanship. Ability to work independently and as part of a team. Keen eye for detail and punctual. Your own basic tools (all materials provided). A full UK driving licence and access to your own vehicle. Travel between sites is required; mileage paid via expenses. Strong communication and customer service skills. Willingness to complete an Enhanced DBS check, due to working in homes with vulnerable adults. Knowledge of Health and Safety Protocols and Regulations. Working at Height Training. Knowledge of safe handling and moving. In Return They Will Give You: A competitive salary. Generous annual leave including bank holidays and Jewish High Holy Days and early Fridays in the winter months. Workplace pension. Death in service benefit. This role is based within a culturally observant organisation that operates in accordance with established cultural observances. The successful applicant will be expected to work respectfully within this framework and accommodate associated workplace practices. This job descriptions are subject to change to ensure compliance with all legislative changes and or the Association's operational practices.
Adkins & Cheurfi are seeking a Hotel General Manager to oversee the day-to-day leadership of a luxury boutique hotel set within the stunning Northumbrian countryside. The property boasts striking, quirky décor, beautifully appointed bedrooms, and an award-winning restaurant. Live-in accommodation can be discussed upon application. Key Responsibilities: Develop and execute strategies to enhance guest satisfaction, increase revenue, and improve overall operational efficiency. Lead and support departmental managers through guidance, coaching, and performance management. Manage key human resources functions, including recruitment, training, staff development, and compliance with employment legislation. Maintain exceptional guest service standards by responding to feedback promptly and resolving issues effectively. Ensure full compliance with health and safety regulations, company policies, and quality standards. Oversee budgeting, financial reporting, and resource allocation to achieve organisational objectives. Cultivate a positive and professional workplace culture that encourages teamwork, accountability, and continuous improvement. Build and maintain strong relationships with clients, suppliers, and community partners to strengthen the hotel s reputation. Take a hands-on approach to operations, supporting the team directly when required to ensure smooth service delivery. Duties: Oversee and manage all aspects of hotel operations, ensuring efficient and seamless performance across all departments. Develop and implement strategic initiatives to enhance guest satisfaction, maximise revenue, and improve operational efficiency. Provide leadership and direction to departmental managers, including guidance, support, and performance reviews. Manage key HR functions including recruitment, training, staff development, and compliance with employment legislation. Uphold exceptional guest service standards by responding to guest feedback promptly and resolving issues effectively. Oversee budgeting, financial reporting, and resource allocation to achieve business objectives. Promote a positive workplace culture that encourages teamwork, professionalism, and continuous improvement. Take a hands-on approach when required, supporting the team to ensure smooth day-to-day operations. Requirements: Proven experience in hotel management or a similar senior leadership role within the hospitality industry. Strong commercial awareness, with a good understanding of the local hospitality market. Demonstrated supervisory and leadership experience, with the ability to manage and motivate diverse teams effectively. Solid knowledge of human resources practices, guest service standards, and overall hospitality operations. Excellent organisational and time-management skills, with the ability to prioritise tasks and perform effectively in a fast-paced environment. Strong leadership qualities, including integrity, motivation, and strategic thinking. Good understanding of health and safety regulations relevant to the hospitality sector. Previous hotel management experience is essential; relevant qualifications in hospitality management would be advantageous. Benefits: Company events Flexitime On-site parking Live-in accommodation can be discussed The Legal Stuff: Adkins & Cheurfi Recruitment is acting as an Employment Agency in relation to this vacancy. All candidates registering with Adkins & Cheurfi Recruitment must provide proof of identity, eligibility to work in the UK, and any relevant qualifications and references. Unfortunately, no sponsorship is available with this role.
Mar 18, 2026
Full time
Adkins & Cheurfi are seeking a Hotel General Manager to oversee the day-to-day leadership of a luxury boutique hotel set within the stunning Northumbrian countryside. The property boasts striking, quirky décor, beautifully appointed bedrooms, and an award-winning restaurant. Live-in accommodation can be discussed upon application. Key Responsibilities: Develop and execute strategies to enhance guest satisfaction, increase revenue, and improve overall operational efficiency. Lead and support departmental managers through guidance, coaching, and performance management. Manage key human resources functions, including recruitment, training, staff development, and compliance with employment legislation. Maintain exceptional guest service standards by responding to feedback promptly and resolving issues effectively. Ensure full compliance with health and safety regulations, company policies, and quality standards. Oversee budgeting, financial reporting, and resource allocation to achieve organisational objectives. Cultivate a positive and professional workplace culture that encourages teamwork, accountability, and continuous improvement. Build and maintain strong relationships with clients, suppliers, and community partners to strengthen the hotel s reputation. Take a hands-on approach to operations, supporting the team directly when required to ensure smooth service delivery. Duties: Oversee and manage all aspects of hotel operations, ensuring efficient and seamless performance across all departments. Develop and implement strategic initiatives to enhance guest satisfaction, maximise revenue, and improve operational efficiency. Provide leadership and direction to departmental managers, including guidance, support, and performance reviews. Manage key HR functions including recruitment, training, staff development, and compliance with employment legislation. Uphold exceptional guest service standards by responding to guest feedback promptly and resolving issues effectively. Oversee budgeting, financial reporting, and resource allocation to achieve business objectives. Promote a positive workplace culture that encourages teamwork, professionalism, and continuous improvement. Take a hands-on approach when required, supporting the team to ensure smooth day-to-day operations. Requirements: Proven experience in hotel management or a similar senior leadership role within the hospitality industry. Strong commercial awareness, with a good understanding of the local hospitality market. Demonstrated supervisory and leadership experience, with the ability to manage and motivate diverse teams effectively. Solid knowledge of human resources practices, guest service standards, and overall hospitality operations. Excellent organisational and time-management skills, with the ability to prioritise tasks and perform effectively in a fast-paced environment. Strong leadership qualities, including integrity, motivation, and strategic thinking. Good understanding of health and safety regulations relevant to the hospitality sector. Previous hotel management experience is essential; relevant qualifications in hospitality management would be advantageous. Benefits: Company events Flexitime On-site parking Live-in accommodation can be discussed The Legal Stuff: Adkins & Cheurfi Recruitment is acting as an Employment Agency in relation to this vacancy. All candidates registering with Adkins & Cheurfi Recruitment must provide proof of identity, eligibility to work in the UK, and any relevant qualifications and references. Unfortunately, no sponsorship is available with this role.
