A small prestigious international Bank is seeking a dynamic individual to join its busy Private Banking team. Your responsibilities will include: Managing a portfolio of clients and developing both new and existing client relationships while facilitating their banking needs Cross-selling the bank's products and services, with a focus on UK property investment Assisting in preparing credit proposals click apply for full job details
Feb 06, 2026
Full time
A small prestigious international Bank is seeking a dynamic individual to join its busy Private Banking team. Your responsibilities will include: Managing a portfolio of clients and developing both new and existing client relationships while facilitating their banking needs Cross-selling the bank's products and services, with a focus on UK property investment Assisting in preparing credit proposals click apply for full job details
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Darlington area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Hours: 12 hours per week over 4 days Pay: 15.49ph PAYE plus holiday pay Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
Feb 06, 2026
Full time
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Darlington area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Hours: 12 hours per week over 4 days Pay: 15.49ph PAYE plus holiday pay Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
Position not right for you? Share it with someone you know. Strathclyde Partnership for Transport (SPT) is the largest of Scotland's seven regional transport partnerships. As well as running the iconic Glasgow Subway, SPT delivers an extensive range of public transport services including bus stations and subsidised bus services, manages large transport infrastructure projects and is responsible for delivery of a long term multi-modal transport strategy for the West of Scotland. About the Role SPT is seeking an experienced individual, for the role of Solicitor, who can provide clear, high quality, customer focused and well researched legal advice and support to SPT in relation to all aspects of SPT's work and functions. As a member of the Chief Executive's Legal & Property team. The Solicitor will provide efficient and effective legal services across core business functions and on a wide range of contract matters, commercial property transactions, committee support, intellectual property, equalities, freedom of information and data protection. There will also be the opportunity to shape and advise on exciting, high impact projects, including the Clyde Metro and the introduction of Bus Franchising. About You It is essential that the successful candidate is a qualified Solicitor with a current unrestricted practising certificate and will have an LLB Degree and Diploma in Legal Practice or equivalent. The successful candidate will have demonstrable experience of Public and Administrative law and be financially and commercially aware. You will have an understanding of SPT and its role and functions as well as knowledge of transport law and public procurement law. The successful candidate will be able to instruct and manage external solicitors as well as work with elected members and senior staff. You will be a highly motivated individual, with excellent interpersonal and communication skills, be able to work collaboratively and motivate team members, be reliable and flexible and able to organise your own workload with minimum supervision. Further details of the role and key responsibilities are set out in the job description. The nature of this role may require you to work outwith normal office hours occasion support the operational requirements. Whilst you will be based at 131 St Vincent Street, Glasgow, SPT operate a hybrid working pattern which allows 40% home working, i.e. 2 days per week Monday to Friday. Please note, this position falls into the medium risk category under the Alcohol and Drugs policy and therefore is subject to random and for cause testing procedures. What we can offer Working at SPT comes with many benefits you can look forward to: 33 Days Annual and Public Holiday Entitlement then 41 days after 5 years' service (pro rata to shift pattern) Membership of the Local Government Pension Scheme - SPT contribute a percentage of your annualised pay in line with the requirements of the Strathclyde Pension Fund Group Life Assurance Cover SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household Salary Sacrifice Bus or Rail Season Ticket Scheme - subsidised at a maximum of £645 towards the cost Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union How to Apply To apply, please select the 'apply now' button to complete an online application form. Closing date for applications will be 17 February 2026 at midnight. SPT is an Equal Opportunities company welcoming applications from a diverse background. If you have got the right skills for the job, we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race. SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such a candidate's name, gender, ethnicity and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience. For applicants with special requirements, or if you have any questions, please email quoting the above reference.
Feb 06, 2026
Full time
Position not right for you? Share it with someone you know. Strathclyde Partnership for Transport (SPT) is the largest of Scotland's seven regional transport partnerships. As well as running the iconic Glasgow Subway, SPT delivers an extensive range of public transport services including bus stations and subsidised bus services, manages large transport infrastructure projects and is responsible for delivery of a long term multi-modal transport strategy for the West of Scotland. About the Role SPT is seeking an experienced individual, for the role of Solicitor, who can provide clear, high quality, customer focused and well researched legal advice and support to SPT in relation to all aspects of SPT's work and functions. As a member of the Chief Executive's Legal & Property team. The Solicitor will provide efficient and effective legal services across core business functions and on a wide range of contract matters, commercial property transactions, committee support, intellectual property, equalities, freedom of information and data protection. There will also be the opportunity to shape and advise on exciting, high impact projects, including the Clyde Metro and the introduction of Bus Franchising. About You It is essential that the successful candidate is a qualified Solicitor with a current unrestricted practising certificate and will have an LLB Degree and Diploma in Legal Practice or equivalent. The successful candidate will have demonstrable experience of Public and Administrative law and be financially and commercially aware. You will have an understanding of SPT and its role and functions as well as knowledge of transport law and public procurement law. The successful candidate will be able to instruct and manage external solicitors as well as work with elected members and senior staff. You will be a highly motivated individual, with excellent interpersonal and communication skills, be able to work collaboratively and motivate team members, be reliable and flexible and able to organise your own workload with minimum supervision. Further details of the role and key responsibilities are set out in the job description. The nature of this role may require you to work outwith normal office hours occasion support the operational requirements. Whilst you will be based at 131 St Vincent Street, Glasgow, SPT operate a hybrid working pattern which allows 40% home working, i.e. 2 days per week Monday to Friday. Please note, this position falls into the medium risk category under the Alcohol and Drugs policy and therefore is subject to random and for cause testing procedures. What we can offer Working at SPT comes with many benefits you can look forward to: 33 Days Annual and Public Holiday Entitlement then 41 days after 5 years' service (pro rata to shift pattern) Membership of the Local Government Pension Scheme - SPT contribute a percentage of your annualised pay in line with the requirements of the Strathclyde Pension Fund Group Life Assurance Cover SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household Salary Sacrifice Bus or Rail Season Ticket Scheme - subsidised at a maximum of £645 towards the cost Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union How to Apply To apply, please select the 'apply now' button to complete an online application form. Closing date for applications will be 17 February 2026 at midnight. SPT is an Equal Opportunities company welcoming applications from a diverse background. If you have got the right skills for the job, we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race. SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such a candidate's name, gender, ethnicity and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience. For applicants with special requirements, or if you have any questions, please email quoting the above reference.
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Huddersfield area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 20 - 22 per week over 4 or 5 days Pay: 15.49ph PAYE or 19.68ph umbrella Contract: This is a temp ongoing role to start asap for at least 4 months Please apply now for immediate consideration.
Feb 06, 2026
Full time
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Huddersfield area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 20 - 22 per week over 4 or 5 days Pay: 15.49ph PAYE or 19.68ph umbrella Contract: This is a temp ongoing role to start asap for at least 4 months Please apply now for immediate consideration.
Senior Recruitment Consultant Portsmouth - £28,500 starting basic salary plus Uncapped Commission = Realistic OTE up to £60,000 - £80,000 Per Annum + Are you looking for a career that unlocks unlimited earning potential, regular incentives and a constant flow of rewards just for doing your job? We re currently looking to grow our Engineering Division so we re on the lookout for a Senior Recruitment Consultant to join us on a full-time, permanent basis based out of our Portsmouth office. Established in 2016, Get Staff are a professional recruitment company offering both permanent and temporary recruitment services to our clients across the UK, whilst specialising within the following markets: • Engineering (Fire & Security, Entrance Systems, Lift & Escalator, HVAC & Electrical) • Transport & Logistics • Construction • Property • Healthcare • Automotive With exciting plans for growth over the next few years, it s a fantastic time to join us as a Senior Recruitment Consultant whereby you ll become a part of our existing team of expert consultants with the goal to become a top-level recruiter! Our centrally located HQ in the Portsmouth area is within easy reach of Southampton, Fareham, Portsmouth, Waterlooville and Cosham and provides stunning views of the marina while being surrounded by endless eateries! We also have a second office in the heart of Chichester, where you ll be in walking distance from quaint coffee shops and the commercial shopping centre a great way to spend your lunch break! We offer a mature environment for a Senior Recruitment Consultant to continue their career. For this position, we re looking for individuals with at least 4 years experience within a recruitment setting to join our established team, however we are always open to offering training where needed to help you become the best recruiter you can be. A strong understanding of recruitment processes is required alongside a proven track record of exceeding monthly billings targets, bringing on new business and successfully placing candidates in permanent positions within your chosen sector. We re looking for individuals who are money driven, tenacious, resilient and who thrive on exceeding targets, as well as having a proactive attitude and ambitions to progress their career in a professional yet relaxed & friendly environment. All Senior Recruitment Consultants will benefit from our 5 steps to Management Programme which provides a genuine opportunity to progress through the business. If you re looking for a company where you can carve out your own career path and look to take on more responsibility Get Staff is the employer for you. Why not join a company where Our Priority is Your Success? What s in it for you? • Centrally located HQ in easy reach of Southampton, Fareham, Portsmouth, Chichester and Waterlooville • Fully air-conditioned offices • Beautiful views of the Marina while you work • Free parking to all staff and visitors • Top level commission scheme of up to 25% earnings on billings enabling you to earn 6 figures per year • Consistency bonus paid in addition to monthly commission • Wear what you want a relaxed office environment where you can be yourself • Work from home Wednesdays incentive • Additional Weekly, Monthly and Quarterly incentives implemented by management across departments to boost morale among the team • Genuine Progression Opportunities via our 5 steps to Management programme (Graduate, Consultant, Senior, Team Leader, Division Manager) • Friday 4pm finishes • Flexible start and finish times • 25 days holiday plus Bank Holidays • Opportunity to earn 8 additional days leave per year for hitting targets = Which is up to 41 days holiday in total • Discounted Gym Memberships • Get Staff Uniform provided for those who want to wear it - Polos, Fleeces & T Shirts • Teams days out twice a year every year (Summer and Winter) • Quarterly team lunches for hitting company targets • Accredited training courses offered & paid for after successful passing of probation (REC) • Employee referral scheme - £1,000 As a Senior Recruitment Consultant, you will: • Join our Engineering Division and become an integral part of our small team of consultants placing candidates in full-time, permanent positions within our existing client base • Work with our management team and other experienced consultants to better understand your specialist market within the Engineering Team and become an expert in that area • Source candidates, understand their needs and match them to a suitable role • Market our services to potential new clients bringing on new business and establishing yourself as a knowledgeable and successful 360-recruitment consultant • Manage the recruitment process from start to finish, from initial registration call through to on-boarding including candidate sourcing, role qualification, client negotiations, organising interviews and discussing offers as well as providing feedback all the while building long-lasting relationships with clients and candidates • Regularly maintain our CRM system, adding quality candidates and clients to aid the growth of the business and more specifically our Engineering Department • Offer support, advice and industry knowledge to other consultants within the business in all aspects of the role where needed • Leading by example as a Senior Consultant within the business, being attentive, well organised, professional in your approach and becoming a regular at exceeding monthly billings targets and providing a strong revenue stream for the Engineering Department Our Ideal Person: • You will have 4 years experience within the Recruitment Industry ideally as a 360 or 180 billing consultant, recruitment resourcer or account manager • You will have experience placing candidates in permanent or temporary positions and be willing to learn about the Engineering market • You will be resilient & tenacious with a passion for new challenges • You will enjoy achieving targets and working towards new goals • You will have strong communication & interpersonal skills • You will have a positive mind-set • You will be confident & outgoing with the ability to build relationships • You will have excellent time-management and organisational skills • You will be ambitious and determined to create a successful career within the recruitment industry Interested? If this opportunity sounds like the role you re looking for, don t waste any more time and apply today!
Feb 06, 2026
Full time
Senior Recruitment Consultant Portsmouth - £28,500 starting basic salary plus Uncapped Commission = Realistic OTE up to £60,000 - £80,000 Per Annum + Are you looking for a career that unlocks unlimited earning potential, regular incentives and a constant flow of rewards just for doing your job? We re currently looking to grow our Engineering Division so we re on the lookout for a Senior Recruitment Consultant to join us on a full-time, permanent basis based out of our Portsmouth office. Established in 2016, Get Staff are a professional recruitment company offering both permanent and temporary recruitment services to our clients across the UK, whilst specialising within the following markets: • Engineering (Fire & Security, Entrance Systems, Lift & Escalator, HVAC & Electrical) • Transport & Logistics • Construction • Property • Healthcare • Automotive With exciting plans for growth over the next few years, it s a fantastic time to join us as a Senior Recruitment Consultant whereby you ll become a part of our existing team of expert consultants with the goal to become a top-level recruiter! Our centrally located HQ in the Portsmouth area is within easy reach of Southampton, Fareham, Portsmouth, Waterlooville and Cosham and provides stunning views of the marina while being surrounded by endless eateries! We also have a second office in the heart of Chichester, where you ll be in walking distance from quaint coffee shops and the commercial shopping centre a great way to spend your lunch break! We offer a mature environment for a Senior Recruitment Consultant to continue their career. For this position, we re looking for individuals with at least 4 years experience within a recruitment setting to join our established team, however we are always open to offering training where needed to help you become the best recruiter you can be. A strong understanding of recruitment processes is required alongside a proven track record of exceeding monthly billings targets, bringing on new business and successfully placing candidates in permanent positions within your chosen sector. We re looking for individuals who are money driven, tenacious, resilient and who thrive on exceeding targets, as well as having a proactive attitude and ambitions to progress their career in a professional yet relaxed & friendly environment. All Senior Recruitment Consultants will benefit from our 5 steps to Management Programme which provides a genuine opportunity to progress through the business. If you re looking for a company where you can carve out your own career path and look to take on more responsibility Get Staff is the employer for you. Why not join a company where Our Priority is Your Success? What s in it for you? • Centrally located HQ in easy reach of Southampton, Fareham, Portsmouth, Chichester and Waterlooville • Fully air-conditioned offices • Beautiful views of the Marina while you work • Free parking to all staff and visitors • Top level commission scheme of up to 25% earnings on billings enabling you to earn 6 figures per year • Consistency bonus paid in addition to monthly commission • Wear what you want a relaxed office environment where you can be yourself • Work from home Wednesdays incentive • Additional Weekly, Monthly and Quarterly incentives implemented by management across departments to boost morale among the team • Genuine Progression Opportunities via our 5 steps to Management programme (Graduate, Consultant, Senior, Team Leader, Division Manager) • Friday 4pm finishes • Flexible start and finish times • 25 days holiday plus Bank Holidays • Opportunity to earn 8 additional days leave per year for hitting targets = Which is up to 41 days holiday in total • Discounted Gym Memberships • Get Staff Uniform provided for those who want to wear it - Polos, Fleeces & T Shirts • Teams days out twice a year every year (Summer and Winter) • Quarterly team lunches for hitting company targets • Accredited training courses offered & paid for after successful passing of probation (REC) • Employee referral scheme - £1,000 As a Senior Recruitment Consultant, you will: • Join our Engineering Division and become an integral part of our small team of consultants placing candidates in full-time, permanent positions within our existing client base • Work with our management team and other experienced consultants to better understand your specialist market within the Engineering Team and become an expert in that area • Source candidates, understand their needs and match them to a suitable role • Market our services to potential new clients bringing on new business and establishing yourself as a knowledgeable and successful 360-recruitment consultant • Manage the recruitment process from start to finish, from initial registration call through to on-boarding including candidate sourcing, role qualification, client negotiations, organising interviews and discussing offers as well as providing feedback all the while building long-lasting relationships with clients and candidates • Regularly maintain our CRM system, adding quality candidates and clients to aid the growth of the business and more specifically our Engineering Department • Offer support, advice and industry knowledge to other consultants within the business in all aspects of the role where needed • Leading by example as a Senior Consultant within the business, being attentive, well organised, professional in your approach and becoming a regular at exceeding monthly billings targets and providing a strong revenue stream for the Engineering Department Our Ideal Person: • You will have 4 years experience within the Recruitment Industry ideally as a 360 or 180 billing consultant, recruitment resourcer or account manager • You will have experience placing candidates in permanent or temporary positions and be willing to learn about the Engineering market • You will be resilient & tenacious with a passion for new challenges • You will enjoy achieving targets and working towards new goals • You will have strong communication & interpersonal skills • You will have a positive mind-set • You will be confident & outgoing with the ability to build relationships • You will have excellent time-management and organisational skills • You will be ambitious and determined to create a successful career within the recruitment industry Interested? If this opportunity sounds like the role you re looking for, don t waste any more time and apply today!
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Feb 06, 2026
Full time
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role You will be leading day to day technical delivery of civil engineering consultancy services to support our clients through all stages of the project life-cycle from feasibility and concept design through to planning, detailed design, and construction. You will provide technical expertise in drainage, SuDS, flood risk, highways, streetscape, earthworks and utilities to all types of land, property and infrastructure development projects across all sectors and clients. You will provide project leadership on several varied multi-disciplinary projects acting as Project Manager where required. You will be supported by a team of experienced and developing technical staff of various grades, to whom you will be expected to provide guidance and support as appropriate. You will be involved in high profile client engagement, stakeholder management, design team collaboration (both internal and with other external multidisciplinary professionals), and project management. You will be responsible for, or actively engaged in, ensuring your projects are delivered within budget, on programme, and to the required quality for technical and legal compliance. The Development Team is a well-established and high performing discipline within the Planning and Development business unit which includes over 800 colleagues focused on project delivery through the whole project life cycle, from initial land acquisition, planning support and design, through to scheme implementation. Our vision is to be recognised as the best Development team in the industry. We strive to achieve this through continuous improvement and a management structure comprising of four pillars, namely Expertise, People, Clients and Operational Excellence. We help our clients to promote, implement and manage sustainable development, from pre-feasibility through to planning consent; establish plans and provision for how an area, its accessibility and needs, will develop over time and guide sustainable future development; and develop multi-disciplinary design from concept through to detailed design and construction. We work with public/private sector land promoters and house builders, developers, signature architects, Government, and local authorities. Some of the multi-disciplinary services we provide that you will help deliver include: Drainage, flood risk and SuDS. Civil engineering, highways design and earthworks strategies. Utilities, energy planning and coordination. Site appraisal, due diligence, and strategic planning advice. What we will be looking for you to demonstrate Knowledge of and experience in highway design, drainage strategies and technical design, flood risk assessments and management, utility design and planning as well as a working knowledge of the development sector. Design experience; focused on the development sector (drainage, flood risk, highways, earthworks and utilities). An awareness of hydraulics, hydrology, geotechnics and building structures is desirable as well as an understanding of construction design stages and procedures. The ability to produce infrastructure masterplans, site appraisals, technical reports, design calculations and construction drawings. Knowledge of the relevant design codes such as Water UK Sewerage Sector Guidance, Design Manual for Roads & Bridges, Manual for Streets, Local Authority Design Guidance, SuDS Manual and are well versed in the preparation of drawings for contract documentation and technical approvals. Aware of current and emerging technical and planning guidance on climate change and sustainability. The ability to use or direct and check the use of relevant software including Micro Drainage, Info Drainage, Civils 3D and/or PDS. Experience of liaison with clients, co-professionals and design teams, and competence in liaising with highway, water, statutory and local authorities to negotiate the necessary outline and detailed technical approvals and statutory agreements typically relating to development projects. Knowledge of the relevant legal processes, planning, design, design software, technical consents process, adoption and contract procedures for the provision of sewers, SuDS, highways and utilities to new developments and regeneration projects and how if, applied effectively, these skills combine to add value to a client's development proposal. Knowledge of the financial and contractual aspects of planning, bidding, and delivering both large and small projects. Postgraduate (or equivalent) experience and are at least nearing Chartership or have equivalent commercial experience and responsibility. Willing to become an ICE Supervising or Delegated Civil Engineer (SCE / DE) to assist with training and development of junior members of the team. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can.Apply today.
Feb 06, 2026
Full time
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role You will be leading day to day technical delivery of civil engineering consultancy services to support our clients through all stages of the project life-cycle from feasibility and concept design through to planning, detailed design, and construction. You will provide technical expertise in drainage, SuDS, flood risk, highways, streetscape, earthworks and utilities to all types of land, property and infrastructure development projects across all sectors and clients. You will provide project leadership on several varied multi-disciplinary projects acting as Project Manager where required. You will be supported by a team of experienced and developing technical staff of various grades, to whom you will be expected to provide guidance and support as appropriate. You will be involved in high profile client engagement, stakeholder management, design team collaboration (both internal and with other external multidisciplinary professionals), and project management. You will be responsible for, or actively engaged in, ensuring your projects are delivered within budget, on programme, and to the required quality for technical and legal compliance. The Development Team is a well-established and high performing discipline within the Planning and Development business unit which includes over 800 colleagues focused on project delivery through the whole project life cycle, from initial land acquisition, planning support and design, through to scheme implementation. Our vision is to be recognised as the best Development team in the industry. We strive to achieve this through continuous improvement and a management structure comprising of four pillars, namely Expertise, People, Clients and Operational Excellence. We help our clients to promote, implement and manage sustainable development, from pre-feasibility through to planning consent; establish plans and provision for how an area, its accessibility and needs, will develop over time and guide sustainable future development; and develop multi-disciplinary design from concept through to detailed design and construction. We work with public/private sector land promoters and house builders, developers, signature architects, Government, and local authorities. Some of the multi-disciplinary services we provide that you will help deliver include: Drainage, flood risk and SuDS. Civil engineering, highways design and earthworks strategies. Utilities, energy planning and coordination. Site appraisal, due diligence, and strategic planning advice. What we will be looking for you to demonstrate Knowledge of and experience in highway design, drainage strategies and technical design, flood risk assessments and management, utility design and planning as well as a working knowledge of the development sector. Design experience; focused on the development sector (drainage, flood risk, highways, earthworks and utilities). An awareness of hydraulics, hydrology, geotechnics and building structures is desirable as well as an understanding of construction design stages and procedures. The ability to produce infrastructure masterplans, site appraisals, technical reports, design calculations and construction drawings. Knowledge of the relevant design codes such as Water UK Sewerage Sector Guidance, Design Manual for Roads & Bridges, Manual for Streets, Local Authority Design Guidance, SuDS Manual and are well versed in the preparation of drawings for contract documentation and technical approvals. Aware of current and emerging technical and planning guidance on climate change and sustainability. The ability to use or direct and check the use of relevant software including Micro Drainage, Info Drainage, Civils 3D and/or PDS. Experience of liaison with clients, co-professionals and design teams, and competence in liaising with highway, water, statutory and local authorities to negotiate the necessary outline and detailed technical approvals and statutory agreements typically relating to development projects. Knowledge of the relevant legal processes, planning, design, design software, technical consents process, adoption and contract procedures for the provision of sewers, SuDS, highways and utilities to new developments and regeneration projects and how if, applied effectively, these skills combine to add value to a client's development proposal. Knowledge of the financial and contractual aspects of planning, bidding, and delivering both large and small projects. Postgraduate (or equivalent) experience and are at least nearing Chartership or have equivalent commercial experience and responsibility. Willing to become an ICE Supervising or Delegated Civil Engineer (SCE / DE) to assist with training and development of junior members of the team. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can.Apply today.
Job Title: Customer Service Administrator Division: Property & Insurance Division Location: East Grinstead (Hybrid) Salary: 26,250 We are a well-established risk management business providing specialist property and insurance services to a wide range of clients across the UK. As part of our continued growth, we are looking for a Customer Service Administrator to join our Property & Insurance team. This is a varied and collaborative role within a small customer service team, working closely with clients, surveyors, and internal sales teams. You'll play a key part in coordinating nationwide survey activity, maintaining service standards, and ensuring a consistently high-quality client experience. The Role As a Customer Service Administrator, you will act as a central point of liaison between customers, surveyors, and internal teams. You'll oversee the allocation, progress, and quality of surveys, ensuring service levels are met and procedures are followed correctly. Key Responsibilities Supporting Senior Managers within the Property & Insurance team Coordinating with surveyors, customers, and sales teams to ensure surveys are booked and reports issued on time Monitoring and maintaining process manuals for requestors, surveyors, and administrators, ensuring they are accurate and up to date Managing and maintaining data within the INDIGO system Monitoring service levels and taking appropriate action where suppliers fall short of agreed standards Resolving or escalating customer and surveyor issues as appropriate, keeping relevant stakeholders informed Producing regular management information for clients and senior management Ensuring correct procedures are followed for issuing Fire Risk Assessments in line with BAFE certification and other accreditations Assisting the Line Manager with internal projects Undertaking any other duties required for the effective performance of the role Skills, Knowledge & Experience We're looking for someone who can bring strong organisational and communication skills to a fast-paced environment. You should have: Excellent written and verbal communication skills Strong numeracy skills, with confidence analysing and presenting statistical data Good knowledge of Microsoft Office, particularly Excel Strong administrative and time management skills High attention to detail and a high level of accuracy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Feb 06, 2026
Full time
Job Title: Customer Service Administrator Division: Property & Insurance Division Location: East Grinstead (Hybrid) Salary: 26,250 We are a well-established risk management business providing specialist property and insurance services to a wide range of clients across the UK. As part of our continued growth, we are looking for a Customer Service Administrator to join our Property & Insurance team. This is a varied and collaborative role within a small customer service team, working closely with clients, surveyors, and internal sales teams. You'll play a key part in coordinating nationwide survey activity, maintaining service standards, and ensuring a consistently high-quality client experience. The Role As a Customer Service Administrator, you will act as a central point of liaison between customers, surveyors, and internal teams. You'll oversee the allocation, progress, and quality of surveys, ensuring service levels are met and procedures are followed correctly. Key Responsibilities Supporting Senior Managers within the Property & Insurance team Coordinating with surveyors, customers, and sales teams to ensure surveys are booked and reports issued on time Monitoring and maintaining process manuals for requestors, surveyors, and administrators, ensuring they are accurate and up to date Managing and maintaining data within the INDIGO system Monitoring service levels and taking appropriate action where suppliers fall short of agreed standards Resolving or escalating customer and surveyor issues as appropriate, keeping relevant stakeholders informed Producing regular management information for clients and senior management Ensuring correct procedures are followed for issuing Fire Risk Assessments in line with BAFE certification and other accreditations Assisting the Line Manager with internal projects Undertaking any other duties required for the effective performance of the role Skills, Knowledge & Experience We're looking for someone who can bring strong organisational and communication skills to a fast-paced environment. You should have: Excellent written and verbal communication skills Strong numeracy skills, with confidence analysing and presenting statistical data Good knowledge of Microsoft Office, particularly Excel Strong administrative and time management skills High attention to detail and a high level of accuracy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Your new company You will be joining a long established organisation with a strong sense of purpose, and a supportive working culture and a focus on delivering high quality services to its residents and stakeholders. Work pattern On site 35/30hrs a week BA1 Your new role As Office Manager, you will take responsibility for the day to day management and administration. You will act as a key point of liaison for contractors and residents, ensuring smooth operations across administration, governance, property management and resident support. Maintaining efficient filing systems and ensuring documentation is kept current Updating and managing the handbook and operational manuals Instructing and managing contractors undertaking work on site Maintaining a register of policies and monitoring review dates Carrying out Health & Safety risk assessments for contractors attending site Arranging annual property servicing and compliance checks What you'll need to succeed Strong organisational and administrative skills Excellent interpersonal abilities and confidence working with residents, trustees and contractors Experience in property or facilities coordination A sound understanding of Health & Safety and compliance obligations Financial administration experience, ideally including accounts preparation and PAYE Accuracy, attention to detail and the ability to maintain confidentiality Confidence using digital tools, online systems and managing documentation A proactive, supportive and professional approach to daily operations What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 06, 2026
Seasonal
Your new company You will be joining a long established organisation with a strong sense of purpose, and a supportive working culture and a focus on delivering high quality services to its residents and stakeholders. Work pattern On site 35/30hrs a week BA1 Your new role As Office Manager, you will take responsibility for the day to day management and administration. You will act as a key point of liaison for contractors and residents, ensuring smooth operations across administration, governance, property management and resident support. Maintaining efficient filing systems and ensuring documentation is kept current Updating and managing the handbook and operational manuals Instructing and managing contractors undertaking work on site Maintaining a register of policies and monitoring review dates Carrying out Health & Safety risk assessments for contractors attending site Arranging annual property servicing and compliance checks What you'll need to succeed Strong organisational and administrative skills Excellent interpersonal abilities and confidence working with residents, trustees and contractors Experience in property or facilities coordination A sound understanding of Health & Safety and compliance obligations Financial administration experience, ideally including accounts preparation and PAYE Accuracy, attention to detail and the ability to maintain confidentiality Confidence using digital tools, online systems and managing documentation A proactive, supportive and professional approach to daily operations What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Client-side Property Manager Harrogate, North Yorkshire 300m Portfolio Stoneridge Consulting is delighted to be working exclusively with Bramall Properties, part of the Bramall Group, to recruit a Commercial Property Manager based in Harrogate. This is an outstanding opportunity to move client-side and take responsibility for a diverse commercial property portfolio with a value of approximately 300 million, with a clear route to senior leadership. The Company The Bramall Group is a long-established, family-owned property and investment business with over 60 years of heritage. Led by Chairman Tony Bramall, the group has built a strong reputation across commercial real estate, land, forestry, and development, alongside a long-standing commitment to philanthropy through its charitable trust. The property portfolio includes a mix of industrial estates, retail parks, and office assets, let to a broad range of tenants from national occupiers to local businesses. The business is known for its long-term outlook, hands-on asset management approach, and agile decision-making. The Role As Commercial Property Manager, you will take day-to-day responsibility for managing a multi-let commercial portfolio, working closely with advisers and tenants to protect and enhance value. Key responsibilities include: Managing lease events including rent reviews, lease renewals, and break options Advising on property legislation and staying up to date with relevant case law Liaising with solicitors, agents, and professional advisers Ensuring tenant compliance with lease obligations Dealing with general property management matters across the portfolio Why Apply? This role forms part of a succession plan, with the successful candidate expected to progress to Director of Property Management within three years. In return, Bramall offers: A close-knit, professional environment with genuine autonomy Fast decision-making and the opportunity to influence strategy Exposure to end-to-end property management and investment activity Long-term career development within a stable, privately owned business About You MRICS qualification preferred Proven experience managing multi-let commercial property portfolios Strong technical understanding of commercial property management Confident, proactive, and comfortable taking ownership of a portfolio Motivated by long-term career progression and adding value through active management This role would suit an experienced Commercial Property Manager looking to step client-side and build a long-term career within a respected and supportive property business.
Feb 06, 2026
Full time
Client-side Property Manager Harrogate, North Yorkshire 300m Portfolio Stoneridge Consulting is delighted to be working exclusively with Bramall Properties, part of the Bramall Group, to recruit a Commercial Property Manager based in Harrogate. This is an outstanding opportunity to move client-side and take responsibility for a diverse commercial property portfolio with a value of approximately 300 million, with a clear route to senior leadership. The Company The Bramall Group is a long-established, family-owned property and investment business with over 60 years of heritage. Led by Chairman Tony Bramall, the group has built a strong reputation across commercial real estate, land, forestry, and development, alongside a long-standing commitment to philanthropy through its charitable trust. The property portfolio includes a mix of industrial estates, retail parks, and office assets, let to a broad range of tenants from national occupiers to local businesses. The business is known for its long-term outlook, hands-on asset management approach, and agile decision-making. The Role As Commercial Property Manager, you will take day-to-day responsibility for managing a multi-let commercial portfolio, working closely with advisers and tenants to protect and enhance value. Key responsibilities include: Managing lease events including rent reviews, lease renewals, and break options Advising on property legislation and staying up to date with relevant case law Liaising with solicitors, agents, and professional advisers Ensuring tenant compliance with lease obligations Dealing with general property management matters across the portfolio Why Apply? This role forms part of a succession plan, with the successful candidate expected to progress to Director of Property Management within three years. In return, Bramall offers: A close-knit, professional environment with genuine autonomy Fast decision-making and the opportunity to influence strategy Exposure to end-to-end property management and investment activity Long-term career development within a stable, privately owned business About You MRICS qualification preferred Proven experience managing multi-let commercial property portfolios Strong technical understanding of commercial property management Confident, proactive, and comfortable taking ownership of a portfolio Motivated by long-term career progression and adding value through active management This role would suit an experienced Commercial Property Manager looking to step client-side and build a long-term career within a respected and supportive property business.
Client-side Facilites Manager Harrogate, North Yorkshire 300m Portfolio Stoneridge Consulting is delighted to be working exclusively with Bramall Properties, part of the Bramall Group, to recruit a Commercial Facilites Manager based in Harrogate. This is an outstanding opportunity to move client-side and take responsibility for a diverse commercial property portfolio with a value of approximately 300 million, with a clear route to senior leadership. The Company The Bramall Group is a long-established, family-owned property and investment business with over 60 years of heritage. Led by Chairman Tony Bramall, the group has built a strong reputation across commercial real estate, land, forestry, and development, alongside a long-standing commitment to philanthropy through its charitable trust. The property portfolio includes a mix of industrial estates, retail parks, and office assets, let to a broad range of tenants from national occupiers to local businesses. The business is known for its long-term outlook, hands-on asset management approach, and agile decision-making. The Role As Commercial FacilitiesManager, you will take day-to-day responsibility for managing a multi-let commercial portfolio, working closely with advisers and tenants to protect and enhance value. Key responsibilities include: Managing lease events including rent reviews, lease renewals, and break options Advising on property legislation and staying up to date with relevant case law Liaising with solicitors, agents, and professional advisers Ensuring tenant compliance with lease obligations Dealing with general property management matters across the portfolio Why Apply? This role forms part of a succession plan, with the successful candidate expected to progress to Director of Property Management within three years. In return, Bramall offers: A close-knit, professional environment with genuine autonomy Fast decision-making and the opportunity to influence strategy Exposure to end-to-end property management and investment activity Long-term career development within a stable, privately owned business About You MRICS qualification preferred Proven experience managing multi-let commercial property portfolios Strong technical understanding of commercial property management Confident, proactive, and comfortable taking ownership of a portfolio Motivated by long-term career progression and adding value through active management This role would suit an experienced Facilities Manager looking to step client-side and build a long-term career within a respected and supportive property business.
Feb 06, 2026
Full time
Client-side Facilites Manager Harrogate, North Yorkshire 300m Portfolio Stoneridge Consulting is delighted to be working exclusively with Bramall Properties, part of the Bramall Group, to recruit a Commercial Facilites Manager based in Harrogate. This is an outstanding opportunity to move client-side and take responsibility for a diverse commercial property portfolio with a value of approximately 300 million, with a clear route to senior leadership. The Company The Bramall Group is a long-established, family-owned property and investment business with over 60 years of heritage. Led by Chairman Tony Bramall, the group has built a strong reputation across commercial real estate, land, forestry, and development, alongside a long-standing commitment to philanthropy through its charitable trust. The property portfolio includes a mix of industrial estates, retail parks, and office assets, let to a broad range of tenants from national occupiers to local businesses. The business is known for its long-term outlook, hands-on asset management approach, and agile decision-making. The Role As Commercial FacilitiesManager, you will take day-to-day responsibility for managing a multi-let commercial portfolio, working closely with advisers and tenants to protect and enhance value. Key responsibilities include: Managing lease events including rent reviews, lease renewals, and break options Advising on property legislation and staying up to date with relevant case law Liaising with solicitors, agents, and professional advisers Ensuring tenant compliance with lease obligations Dealing with general property management matters across the portfolio Why Apply? This role forms part of a succession plan, with the successful candidate expected to progress to Director of Property Management within three years. In return, Bramall offers: A close-knit, professional environment with genuine autonomy Fast decision-making and the opportunity to influence strategy Exposure to end-to-end property management and investment activity Long-term career development within a stable, privately owned business About You MRICS qualification preferred Proven experience managing multi-let commercial property portfolios Strong technical understanding of commercial property management Confident, proactive, and comfortable taking ownership of a portfolio Motivated by long-term career progression and adding value through active management This role would suit an experienced Facilities Manager looking to step client-side and build a long-term career within a respected and supportive property business.
Randstad Construction & Property
Borehamwood, Hertfordshire
Assistant Facilities Manager (Building Safety) Location: Borehamwood Salary: 35,000 Employment: Permanent, Mon-Fri Role Responsibilities: Administrative and Technical Support Provide comprehensive administrative and technical assistance to the Fire and Building Safety Team, ensuring efficiency and accuracy in all tasks. Organize and maintain all fire and building safety records, including managing compliance software and documentation, ensuring they are current and easily accessible. Manage team-related administrative tasks, including preparing and distributing reports, meeting minutes, and other necessary documents. Review, maintain, and manage the Building Safety inbox, acting as the primary point of contact for key stakeholders on significant projects and escalating issues as required. Documentation and Record Management Support and maintain a management tracker to identify significant challenges within the portfolio. Ensure all documentation is accurate, current, and compliant with relevant regulations. Engage with agents to facilitate the collection and retrieval of necessary documents to support the team's management, oversight, and risk reduction across the property portfolio. Maintain both digital and physical filing systems, ensuring documents are organized, current, and easily retrievable for audits and inspections. Regularly review and update filing systems to enhance efficiency and ensure adherence to data protection regulations. Communication and Stakeholder Liaison Act as a vital liaison between managing agents, property managers, fire services, and other responsible persons, fostering effective communication and collaboration. Communicate effectively with diverse stakeholders to gather and disseminate information, ensuring alignment and awareness across all parties. Assist in coordinating timely and accurate responses to formal enforcement notices, prohibition notices, and deficiency notices. Develop and maintain strong working relationships with external partners to support team objectives and enhance cooperation. Compliance and Safety Monitoring Support the team in monitoring adherence to fire safety regulations and building safety standards, particularly for relevant buildings over 11m in height or with five or more floors. Assist in the implementation of fire safety measures and improvements as directed by the team, contributing to the overall safety of company properties. Stay informed about updates to fire safety legislation and best practices, ensuring the team's ongoing compliance and industry relevance. Participate in training and development opportunities to enhance knowledge and skills in fire and building safety. General Duties Escalate concerns promptly and appropriately. Undertake any other duties as reasonably requested by the team. Experience and Qualifications: Understanding of the relevant legislation surrounding Building Safety including Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Fire Safety Regulations 2021 NEBOSH or equivalent. Previous experience in a facilities management role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 06, 2026
Full time
Assistant Facilities Manager (Building Safety) Location: Borehamwood Salary: 35,000 Employment: Permanent, Mon-Fri Role Responsibilities: Administrative and Technical Support Provide comprehensive administrative and technical assistance to the Fire and Building Safety Team, ensuring efficiency and accuracy in all tasks. Organize and maintain all fire and building safety records, including managing compliance software and documentation, ensuring they are current and easily accessible. Manage team-related administrative tasks, including preparing and distributing reports, meeting minutes, and other necessary documents. Review, maintain, and manage the Building Safety inbox, acting as the primary point of contact for key stakeholders on significant projects and escalating issues as required. Documentation and Record Management Support and maintain a management tracker to identify significant challenges within the portfolio. Ensure all documentation is accurate, current, and compliant with relevant regulations. Engage with agents to facilitate the collection and retrieval of necessary documents to support the team's management, oversight, and risk reduction across the property portfolio. Maintain both digital and physical filing systems, ensuring documents are organized, current, and easily retrievable for audits and inspections. Regularly review and update filing systems to enhance efficiency and ensure adherence to data protection regulations. Communication and Stakeholder Liaison Act as a vital liaison between managing agents, property managers, fire services, and other responsible persons, fostering effective communication and collaboration. Communicate effectively with diverse stakeholders to gather and disseminate information, ensuring alignment and awareness across all parties. Assist in coordinating timely and accurate responses to formal enforcement notices, prohibition notices, and deficiency notices. Develop and maintain strong working relationships with external partners to support team objectives and enhance cooperation. Compliance and Safety Monitoring Support the team in monitoring adherence to fire safety regulations and building safety standards, particularly for relevant buildings over 11m in height or with five or more floors. Assist in the implementation of fire safety measures and improvements as directed by the team, contributing to the overall safety of company properties. Stay informed about updates to fire safety legislation and best practices, ensuring the team's ongoing compliance and industry relevance. Participate in training and development opportunities to enhance knowledge and skills in fire and building safety. General Duties Escalate concerns promptly and appropriately. Undertake any other duties as reasonably requested by the team. Experience and Qualifications: Understanding of the relevant legislation surrounding Building Safety including Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Fire Safety Regulations 2021 NEBOSH or equivalent. Previous experience in a facilities management role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Zachary Daniels Recruitment
Coleraine, County Londonderry
Store Manager Retail Coleraine Salary up to 30,000 + Bonus and Benefits NO LATE TRADES Zachary Daniels is thrilled to announce an exciting opportunity for a Store Manager opportunity at a popular, expanding and on-trend high street retailer located in Coleraine ! This is your chance to join a leading name and make a significant impact in a bustling retail environment. Store Manager Benefits: No late night trades / Store closure on a Sunday Competitive Salary: Enjoy a basic salary of up to 30,000 + Bonus and benefits Bonus Potential: Benefit from a monthly bonus linked to sales performance and targets Career Growth: Take advantage of genuine opportunities for career progression Brand training : Learning more about this retailer and all the instore brands they collaborate with Employee Perks: discounts up to 30% and double discounts throughout the year! Season ticket loans / cycle to work scheme Key Responsibilities for a Store Manager : Oversee all aspects of store operations, including staff management, inventory control, retail sales, and customer satisfaction Manage staffing levels and schedules to ensure optimal store performance Foster a high standard of customer service among team members Train, mentor, and coach staff, encouraging skill development and career advancement. Monitor store performance and provide regular reports to senior management Networking and posting on store social media to maximise sales and footfall Generating new customers through word-of-mouth, local marketing, events and product demonstration Managing your people to include setting objectives, coaching, personal development plans and appraisals What We're Looking For in a Store Manager: Proven retail experience as a Store Manager or Assistant Manager in a similar role A track record of managing KPIs and budgets to enhance store performance A confident leader who can motivate and inspire a team A real people person who enjoys being within a retail sales and service environment Experience within a fashion, beauty, footwear or accessory background This is a fantastic opportunity for an experienced Store Manager to lead a dynamic team and advance their career in the retail sector! If you're interested in this exciting Store Manager role, APPLY TODAY with your most up-to-date CV! Store Manager Retail Coleraine Salary up to 30,000 + Bonus and Benefits NO LATE TRADES Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics Legal BBBH32502
Feb 06, 2026
Full time
Store Manager Retail Coleraine Salary up to 30,000 + Bonus and Benefits NO LATE TRADES Zachary Daniels is thrilled to announce an exciting opportunity for a Store Manager opportunity at a popular, expanding and on-trend high street retailer located in Coleraine ! This is your chance to join a leading name and make a significant impact in a bustling retail environment. Store Manager Benefits: No late night trades / Store closure on a Sunday Competitive Salary: Enjoy a basic salary of up to 30,000 + Bonus and benefits Bonus Potential: Benefit from a monthly bonus linked to sales performance and targets Career Growth: Take advantage of genuine opportunities for career progression Brand training : Learning more about this retailer and all the instore brands they collaborate with Employee Perks: discounts up to 30% and double discounts throughout the year! Season ticket loans / cycle to work scheme Key Responsibilities for a Store Manager : Oversee all aspects of store operations, including staff management, inventory control, retail sales, and customer satisfaction Manage staffing levels and schedules to ensure optimal store performance Foster a high standard of customer service among team members Train, mentor, and coach staff, encouraging skill development and career advancement. Monitor store performance and provide regular reports to senior management Networking and posting on store social media to maximise sales and footfall Generating new customers through word-of-mouth, local marketing, events and product demonstration Managing your people to include setting objectives, coaching, personal development plans and appraisals What We're Looking For in a Store Manager: Proven retail experience as a Store Manager or Assistant Manager in a similar role A track record of managing KPIs and budgets to enhance store performance A confident leader who can motivate and inspire a team A real people person who enjoys being within a retail sales and service environment Experience within a fashion, beauty, footwear or accessory background This is a fantastic opportunity for an experienced Store Manager to lead a dynamic team and advance their career in the retail sector! If you're interested in this exciting Store Manager role, APPLY TODAY with your most up-to-date CV! Store Manager Retail Coleraine Salary up to 30,000 + Bonus and Benefits NO LATE TRADES Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics Legal BBBH32502
We are looking for an experienced insurance professional to join a high-growth specialist property division that works with some of the most prestigious and complex property accounts in the market. This senior role involves managing large portfolios for property managers, developers and block management agents, including accounts with premiums reaching £800,000 to £1 million click apply for full job details
Feb 06, 2026
Full time
We are looking for an experienced insurance professional to join a high-growth specialist property division that works with some of the most prestigious and complex property accounts in the market. This senior role involves managing large portfolios for property managers, developers and block management agents, including accounts with premiums reaching £800,000 to £1 million click apply for full job details
Role: Project Manager Location: London Salary: £75,000 + package The Company This Project Manager s role is with one of the UK s leading multi-disciplined property company s offering a wide range of services to a multi-national client base. Part of their offering includes acting as a principal main contractor on projects for their clients existing property portfolio s including M&E upgrades, building fabric refurbishment and commercial fit out with values from £100k - £5million. The Role We are looking for a Project Manager with experience of managing multiple schemes at any one time. You will need to be multi-skilled and be able to take projects from feasibility through to on-site delivery. Project values will range from £200k - £1.5m and the key skills you will need are: Client Facing Commercial awareness Internal and external customer management Networking skills Ability to deliver to deadlines Fully competent with Project Management techniques Sub-contractor selection and management Broad understanding of construction Health and Safety law and legislation Experience of healthcare capital projects would be desirable The Plus Points This is a great opportunity to join one of the household names in the property sector where you will be given the opportunity to progress into more senior level roles. They offer a generous remuneration with a great bonus structure.
Feb 06, 2026
Full time
Role: Project Manager Location: London Salary: £75,000 + package The Company This Project Manager s role is with one of the UK s leading multi-disciplined property company s offering a wide range of services to a multi-national client base. Part of their offering includes acting as a principal main contractor on projects for their clients existing property portfolio s including M&E upgrades, building fabric refurbishment and commercial fit out with values from £100k - £5million. The Role We are looking for a Project Manager with experience of managing multiple schemes at any one time. You will need to be multi-skilled and be able to take projects from feasibility through to on-site delivery. Project values will range from £200k - £1.5m and the key skills you will need are: Client Facing Commercial awareness Internal and external customer management Networking skills Ability to deliver to deadlines Fully competent with Project Management techniques Sub-contractor selection and management Broad understanding of construction Health and Safety law and legislation Experience of healthcare capital projects would be desirable The Plus Points This is a great opportunity to join one of the household names in the property sector where you will be given the opportunity to progress into more senior level roles. They offer a generous remuneration with a great bonus structure.
Assistant Manager High Street Retail Coleraine Salary up to 30 ,000 Plus Bonus + Benefits Zachary Daniels are recruiting for an Assistant Manager for popular high street retailer in Coleraine . This popular brand offers customers an energised level of service and top quality product, who have a loyal following that is continuing to grow and expand with new store openings! This is a great role for an existing Assistant Manager who is a strong leader, wants to work with autonomy and has ideas to drive their business forward. This role is diverse, challenging, rewarding and hugely enjoyable; this really is a role that lets you use your retail experience. Assistant Manager Benefits: Up to 30% discounts and double discounts also throughout the year No late night trades Flexible working weekends - no sundays Career progression and development through great training programmes Cycle to work scheme and season ticket loans Assistant Manager Responsibilities include: Setting the scene with interactive customer service Motivating your team to achieve targets, build relationships and show pride in their role Acting as a brand ambassador and role model in positive behaviours and clear communication Managing your business to include monthly planning, kpi achievement, sales generation, budgets and cost control Generating new customers through word-of-mouth, local marketing, events and product demonstration Taking ownership over commercial awareness, analysing reports and visual merchandising You will be a credible presence in your store and represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. We are looking for an Assistant Manager who is keen to work within a fast paced environment and share their experience with the region and can really add value to this expanding brand. Please apply with your most up to date CV Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics Assistant Manager High Street Retail Coleraine Salary up to 30 ,000 Plus Bonus + Benefits BBBH32502
Feb 06, 2026
Full time
Assistant Manager High Street Retail Coleraine Salary up to 30 ,000 Plus Bonus + Benefits Zachary Daniels are recruiting for an Assistant Manager for popular high street retailer in Coleraine . This popular brand offers customers an energised level of service and top quality product, who have a loyal following that is continuing to grow and expand with new store openings! This is a great role for an existing Assistant Manager who is a strong leader, wants to work with autonomy and has ideas to drive their business forward. This role is diverse, challenging, rewarding and hugely enjoyable; this really is a role that lets you use your retail experience. Assistant Manager Benefits: Up to 30% discounts and double discounts also throughout the year No late night trades Flexible working weekends - no sundays Career progression and development through great training programmes Cycle to work scheme and season ticket loans Assistant Manager Responsibilities include: Setting the scene with interactive customer service Motivating your team to achieve targets, build relationships and show pride in their role Acting as a brand ambassador and role model in positive behaviours and clear communication Managing your business to include monthly planning, kpi achievement, sales generation, budgets and cost control Generating new customers through word-of-mouth, local marketing, events and product demonstration Taking ownership over commercial awareness, analysing reports and visual merchandising You will be a credible presence in your store and represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. We are looking for an Assistant Manager who is keen to work within a fast paced environment and share their experience with the region and can really add value to this expanding brand. Please apply with your most up to date CV Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics Assistant Manager High Street Retail Coleraine Salary up to 30 ,000 Plus Bonus + Benefits BBBH32502
Property Manager Taunton, Somerset £27,000 £35,000 per annum The Role As Property Manager, you will take ownership of a dedicated portfolio of managed properties, allowing you to build long-term relationships with landlords, tenants, and contractors. You will be responsible for the day-to-day management of properties, ensuring compliance, maintenance, and customer satisfaction at all times. The ro
Feb 06, 2026
Full time
Property Manager Taunton, Somerset £27,000 £35,000 per annum The Role As Property Manager, you will take ownership of a dedicated portfolio of managed properties, allowing you to build long-term relationships with landlords, tenants, and contractors. You will be responsible for the day-to-day management of properties, ensuring compliance, maintenance, and customer satisfaction at all times. The ro
A property management company in London is looking for a Block Manager to manage residential properties effectively. This role involves overseeing maintenance, financial management, and ensuring compliance with legal standards. The ideal candidate will have at least 3 years of property management experience, strong communication skills, and a full UK driving license. Benefits include a competitive salary, career development opportunities, and a supportive work environment.
Feb 06, 2026
Full time
A property management company in London is looking for a Block Manager to manage residential properties effectively. This role involves overseeing maintenance, financial management, and ensuring compliance with legal standards. The ideal candidate will have at least 3 years of property management experience, strong communication skills, and a full UK driving license. Benefits include a competitive salary, career development opportunities, and a supportive work environment.
Job Title Block Manager Location London, UK (Hybrid / Remote - 1 day in the office a week or less) Salary Package £35,00 - £40,000 / £45,000 (inclusive of car allowance) Job Type Full-Time About Us Block Recruit are working with a well-established property management company based in London. We specialise in providing expert property management services to residential blocks and developments throughout the city. With a strong commitment to customer satisfaction, we are dedicated to maintaining and enhancing the value of our clients' properties while ensuring residents' well-being. Job Description We are seeking a dedicated and enthusiastic Block Manager to join our team in London. The Block Manager will be responsible for managing a portfolio of residential properties, ensuring they are well-maintained, compliant, and that residents receive exceptional service. The ideal candidate will probably live on the outskirts of London to make travel for site visits easier. Key Responsibilities Portfolio Management: Oversee and manage a portfolio of residential blocks and developments in London. Maintenance and Repairs: Coordinate and supervise maintenance, repairs, and improvement projects to ensure the properties are in excellent condition. Financial Management: Prepare and manage budgets, collect service charges, and monitor financial performance. Compliance: Ensure that all properties meet legal and regulatory requirements, including health and safety, and assist with compliance audits. Customer Service: Provide excellent customer service to residents, addressing inquiries and concerns promptly and professionally. Meetings: Organise and attend residents' meetings, AGMs, and other relevant gatherings. Contract Management: Liaise with contractors, suppliers, and service providers to obtain competitive quotes and manage contracts effectively. Reporting: Maintain accurate records and prepare regular reports for clients and senior management. Carry Out Site Inspections: Conduct regular site inspections to assess property condition and identify maintenance needs. Team Collaboration: Collaborate with colleagues and support staff to ensure efficient property management operations. Stay Informed: Keep up-to-date with property management trends, regulations, and best practices. Qualifications and Experience 3 plus years of experience in property management is preferred, but we will also consider candidates with less. ATPI is a bonus. Experienced property managers are encouraged to apply. Knowledge of property management software is a plus. Excellent communication, interpersonal, and organisational skills. Strong problem solving abilities and attention to detail. Full UK driving licence. Benefits Competitive salary package including a car allowance. Opportunity for career development. Flexible working arrangements. Supportive and collaborative work environment. Training and ongoing professional development. Contact Contact: Matty Stratton
Feb 06, 2026
Full time
Job Title Block Manager Location London, UK (Hybrid / Remote - 1 day in the office a week or less) Salary Package £35,00 - £40,000 / £45,000 (inclusive of car allowance) Job Type Full-Time About Us Block Recruit are working with a well-established property management company based in London. We specialise in providing expert property management services to residential blocks and developments throughout the city. With a strong commitment to customer satisfaction, we are dedicated to maintaining and enhancing the value of our clients' properties while ensuring residents' well-being. Job Description We are seeking a dedicated and enthusiastic Block Manager to join our team in London. The Block Manager will be responsible for managing a portfolio of residential properties, ensuring they are well-maintained, compliant, and that residents receive exceptional service. The ideal candidate will probably live on the outskirts of London to make travel for site visits easier. Key Responsibilities Portfolio Management: Oversee and manage a portfolio of residential blocks and developments in London. Maintenance and Repairs: Coordinate and supervise maintenance, repairs, and improvement projects to ensure the properties are in excellent condition. Financial Management: Prepare and manage budgets, collect service charges, and monitor financial performance. Compliance: Ensure that all properties meet legal and regulatory requirements, including health and safety, and assist with compliance audits. Customer Service: Provide excellent customer service to residents, addressing inquiries and concerns promptly and professionally. Meetings: Organise and attend residents' meetings, AGMs, and other relevant gatherings. Contract Management: Liaise with contractors, suppliers, and service providers to obtain competitive quotes and manage contracts effectively. Reporting: Maintain accurate records and prepare regular reports for clients and senior management. Carry Out Site Inspections: Conduct regular site inspections to assess property condition and identify maintenance needs. Team Collaboration: Collaborate with colleagues and support staff to ensure efficient property management operations. Stay Informed: Keep up-to-date with property management trends, regulations, and best practices. Qualifications and Experience 3 plus years of experience in property management is preferred, but we will also consider candidates with less. ATPI is a bonus. Experienced property managers are encouraged to apply. Knowledge of property management software is a plus. Excellent communication, interpersonal, and organisational skills. Strong problem solving abilities and attention to detail. Full UK driving licence. Benefits Competitive salary package including a car allowance. Opportunity for career development. Flexible working arrangements. Supportive and collaborative work environment. Training and ongoing professional development. Contact Contact: Matty Stratton
Job Title Temporary Accommodation Officer Contract & Location Permanent, Kingston Role Purpose To ensure the effective and efficient management of the Council's Temporary Accommodation portfolio in accordance with relevant legislation, policies, and procedures. Key Responsibilities Deliver a high-quality temporary accommodation management service across Council hostels, private sector leased accommodation, spot-purchased homes, and supported accommodation. Undertake property viewings, sign-ups, and lettings, ensuring residents understand licence/tenancy conditions and rent payment methods. Support residents to sustain accommodation by assisting with Housing Benefit applications at the start of lettings. Ensure rent accounts are correctly set up and closed, monitoring arrears and identifying cases requiring further action. Carry out property inspections at pre-void, void, re-let, and through planned inspection programmes. Ensure all properties meet repairing obligations and health and housing safety rating standards. Arrange, monitor, and follow up repairs with providers and contractors, ensuring completion within agreed timescales. Ensure compliance certification is in place, including fire safety and person-centred fire risk assessments. Record, escape, and refer unresolved hazards, disrepair, or compliance breaches appropriately. Minimise void turnaround times and reduce rent loss. Manage relationships with residents, responding to enquiries and complaints relating to property condition, repairs, and tenancy matters. Investigate and record anti-social behaviour, licence breaches, unauthorised occupation, sub-letting, and abandonment. Liaise with Legal Services on possession action and represent the Council at court hearings and evictions when required. Work with the Housing Access and Housing Solutions teams on suitability, transfers, alternative placements, and discharge of duty. Identify safeguarding risks, welfare needs, and support requirements of residents. Raise safeguarding alerts and attend multi-agency meetings. Refer residents to appropriate support services, including welfare benefits, debt advice, employment support, and social care. Build and maintain effective working relationships with temporary accommodation providers, housing associations, and private landlords. Work collaboratively with internal teams including Housing, Social Care, Finance, Benefits, Environmental Health, Building Control, and Fraud. Support the maximisation of private sector accommodation options to reduce reliance on bed and breakfast placements. Contribute to service planning, performance monitoring, and continuous improvement initiatives. Maintain accurate records and provide performance data and reports to the Team Manager. Keep up to date with relevant housing and homelessness legislation and policy, providing specialist advice to colleagues as required. Participate in the out-of-hours rota to support temporary accommodation residents during emergencies. Embed equality, fairness, inclusion, and respect in all aspects of service delivery and team working. Act in accordance with the Council's values and commitment to community cohesion. Person Specification Knowledge Knowledge of private sector housing law and security of tenure, including Assured Shorthold Tenancies. Knowledge of repairing and health and safety obligations relating to temporary accommodation. Understanding of the needs of homeless households in temporary accommodation. Knowledge of Part VI of the Housing Act 1996 and homelessness legislation (Desirable). Experience Experience working in a busy frontline housing or similar customer-facing service. Experience of managing complex casework. Experience of partnership working, negotiation, and influencing to achieve outcomes. Skills & Abilities Strong customer focus with the ability to manage challenging behaviour. Excellent verbal and written communication skills. Strong organisational and administrative skills with attention to detail. Ability to interpret complex information and apply it effectively in practice. Ability to prioritise, problem-solve creatively, and meet deadlines in a pressured environment. Strong interpersonal and negotiation skills. Commitment to ongoing professional development and learning. Confident use of digital systems and agile working practices.
Feb 06, 2026
Full time
Job Title Temporary Accommodation Officer Contract & Location Permanent, Kingston Role Purpose To ensure the effective and efficient management of the Council's Temporary Accommodation portfolio in accordance with relevant legislation, policies, and procedures. Key Responsibilities Deliver a high-quality temporary accommodation management service across Council hostels, private sector leased accommodation, spot-purchased homes, and supported accommodation. Undertake property viewings, sign-ups, and lettings, ensuring residents understand licence/tenancy conditions and rent payment methods. Support residents to sustain accommodation by assisting with Housing Benefit applications at the start of lettings. Ensure rent accounts are correctly set up and closed, monitoring arrears and identifying cases requiring further action. Carry out property inspections at pre-void, void, re-let, and through planned inspection programmes. Ensure all properties meet repairing obligations and health and housing safety rating standards. Arrange, monitor, and follow up repairs with providers and contractors, ensuring completion within agreed timescales. Ensure compliance certification is in place, including fire safety and person-centred fire risk assessments. Record, escape, and refer unresolved hazards, disrepair, or compliance breaches appropriately. Minimise void turnaround times and reduce rent loss. Manage relationships with residents, responding to enquiries and complaints relating to property condition, repairs, and tenancy matters. Investigate and record anti-social behaviour, licence breaches, unauthorised occupation, sub-letting, and abandonment. Liaise with Legal Services on possession action and represent the Council at court hearings and evictions when required. Work with the Housing Access and Housing Solutions teams on suitability, transfers, alternative placements, and discharge of duty. Identify safeguarding risks, welfare needs, and support requirements of residents. Raise safeguarding alerts and attend multi-agency meetings. Refer residents to appropriate support services, including welfare benefits, debt advice, employment support, and social care. Build and maintain effective working relationships with temporary accommodation providers, housing associations, and private landlords. Work collaboratively with internal teams including Housing, Social Care, Finance, Benefits, Environmental Health, Building Control, and Fraud. Support the maximisation of private sector accommodation options to reduce reliance on bed and breakfast placements. Contribute to service planning, performance monitoring, and continuous improvement initiatives. Maintain accurate records and provide performance data and reports to the Team Manager. Keep up to date with relevant housing and homelessness legislation and policy, providing specialist advice to colleagues as required. Participate in the out-of-hours rota to support temporary accommodation residents during emergencies. Embed equality, fairness, inclusion, and respect in all aspects of service delivery and team working. Act in accordance with the Council's values and commitment to community cohesion. Person Specification Knowledge Knowledge of private sector housing law and security of tenure, including Assured Shorthold Tenancies. Knowledge of repairing and health and safety obligations relating to temporary accommodation. Understanding of the needs of homeless households in temporary accommodation. Knowledge of Part VI of the Housing Act 1996 and homelessness legislation (Desirable). Experience Experience working in a busy frontline housing or similar customer-facing service. Experience of managing complex casework. Experience of partnership working, negotiation, and influencing to achieve outcomes. Skills & Abilities Strong customer focus with the ability to manage challenging behaviour. Excellent verbal and written communication skills. Strong organisational and administrative skills with attention to detail. Ability to interpret complex information and apply it effectively in practice. Ability to prioritise, problem-solve creatively, and meet deadlines in a pressured environment. Strong interpersonal and negotiation skills. Commitment to ongoing professional development and learning. Confident use of digital systems and agile working practices.
