Join Our Team as a Contracts Manager! Location: North West Contract Type: Permanent Driving Required: Yes Are you passionate about making a positive impact on housing and sustainability? Do you thrive in a dynamic environment where your expertise can drive meaningful change? If so, we invite you to apply for the role of Contracts Manager within our Asset Management team! Our mission is to ensure that homes are safe, warm, and sustainable for generations to come. As the Contracts Manager, you'll play a crucial role in leading our Warm Homes Programme, overseeing contracts from initial procurement to practical completion, ensuring quality, compliance and value for money. What You'll Do: Lead the Warm Homes Programme: Manage contracts and ensure successful delivery, while minimising disruption to residents. Ensure Compliance: Oversee the administration of Principal Contractors and Retrofit Assessment service providers. Manage Budgets: Achieve annual budgets and milestones in accordance with financial regulations. Strengthen Partnerships: Collaborate with external partners and other stakeholders to secure funding and drive energy efficiency initiatives. Support Staff Development: Lead a team including a Building Surveyor, Customer Liaison Officer and Sustainability Coordinator, ensuring performance aligns with corporate objectives. Drive Process Improvements: Enhance working methods and systems to maximise performance, quality standards, and customer care. Health and Safety Oversight: Conduct risk assessments and monitor health and safety during project delivery. What We're Looking For: Qualifications: Higher education in construction, project management, quantity surveying, or a related field. Experience: Proven track record in contract management within property, construction, or asset management, ideally at a senior level. Knowledge: Familiarity with retrofit principles and funding schemes like SHDF, ECO, and LAD is desirable. Skills: Excellent communication, organisational skills, and proficiency in Microsoft Office (especially Excel). Personal Qualities: Resilient, empathetic, and committed to personal development, with a strong sense of integrity and professionalism. Why Join Us? Hybrid Working: Enjoy a flexible work environment that promotes work-life balance. Professional Development: Opportunities for personal and professional growth in property asset management and sustainability. Supportive Team Culture: Work within a vibrant team that values diversity and fosters a positive working atmosphere. Contact Liam Jones on (phone number removed) for further information.
Feb 07, 2026
Full time
Join Our Team as a Contracts Manager! Location: North West Contract Type: Permanent Driving Required: Yes Are you passionate about making a positive impact on housing and sustainability? Do you thrive in a dynamic environment where your expertise can drive meaningful change? If so, we invite you to apply for the role of Contracts Manager within our Asset Management team! Our mission is to ensure that homes are safe, warm, and sustainable for generations to come. As the Contracts Manager, you'll play a crucial role in leading our Warm Homes Programme, overseeing contracts from initial procurement to practical completion, ensuring quality, compliance and value for money. What You'll Do: Lead the Warm Homes Programme: Manage contracts and ensure successful delivery, while minimising disruption to residents. Ensure Compliance: Oversee the administration of Principal Contractors and Retrofit Assessment service providers. Manage Budgets: Achieve annual budgets and milestones in accordance with financial regulations. Strengthen Partnerships: Collaborate with external partners and other stakeholders to secure funding and drive energy efficiency initiatives. Support Staff Development: Lead a team including a Building Surveyor, Customer Liaison Officer and Sustainability Coordinator, ensuring performance aligns with corporate objectives. Drive Process Improvements: Enhance working methods and systems to maximise performance, quality standards, and customer care. Health and Safety Oversight: Conduct risk assessments and monitor health and safety during project delivery. What We're Looking For: Qualifications: Higher education in construction, project management, quantity surveying, or a related field. Experience: Proven track record in contract management within property, construction, or asset management, ideally at a senior level. Knowledge: Familiarity with retrofit principles and funding schemes like SHDF, ECO, and LAD is desirable. Skills: Excellent communication, organisational skills, and proficiency in Microsoft Office (especially Excel). Personal Qualities: Resilient, empathetic, and committed to personal development, with a strong sense of integrity and professionalism. Why Join Us? Hybrid Working: Enjoy a flexible work environment that promotes work-life balance. Professional Development: Opportunities for personal and professional growth in property asset management and sustainability. Supportive Team Culture: Work within a vibrant team that values diversity and fosters a positive working atmosphere. Contact Liam Jones on (phone number removed) for further information.
Ernest Gordon Recruitment Limited
Bolton, Lancashire
Office Manager (Office Based) 30,000 + Training + Bupa EAP + Office Based + Company Benefits Bolton Are you an Office Manager or similar, looking for an exciting opportunity to join a stable, local family run engineering business that will provide a secure and varied role in a tight knit friendly team? You will play an integral role in the smooth running of the day to day administration and operational functions of the business. You will be responsible for managing office staff, coordinating documentation, leasing with clients and suppliers and overall support to Senior Management. This company are a specialist maintenance provider delivering responsive, high-quality property and facilities maintenance services across residential and commercial sectors, with a strong focus on reliability, safety, and long-term asset care. This role would suit an Office Manager or similar looking to join a well established and long standing business in a stable and secure position. The Role Oversee office staff Oversee administration and operational functions Coordinating documentation, leasing with clients and suppliers Support Senior Management Monday to Friday, 8:30am - 4:30pm The Person Office Manager or similar Reference Number: BBBH23370 Office Manager, Senior Administrator, Admin, Admin Manager, Office Supervisor, Administration Assistant, Bolton, Manchester, Rochdale, Bury, Oldham If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Feb 07, 2026
Full time
Office Manager (Office Based) 30,000 + Training + Bupa EAP + Office Based + Company Benefits Bolton Are you an Office Manager or similar, looking for an exciting opportunity to join a stable, local family run engineering business that will provide a secure and varied role in a tight knit friendly team? You will play an integral role in the smooth running of the day to day administration and operational functions of the business. You will be responsible for managing office staff, coordinating documentation, leasing with clients and suppliers and overall support to Senior Management. This company are a specialist maintenance provider delivering responsive, high-quality property and facilities maintenance services across residential and commercial sectors, with a strong focus on reliability, safety, and long-term asset care. This role would suit an Office Manager or similar looking to join a well established and long standing business in a stable and secure position. The Role Oversee office staff Oversee administration and operational functions Coordinating documentation, leasing with clients and suppliers Support Senior Management Monday to Friday, 8:30am - 4:30pm The Person Office Manager or similar Reference Number: BBBH23370 Office Manager, Senior Administrator, Admin, Admin Manager, Office Supervisor, Administration Assistant, Bolton, Manchester, Rochdale, Bury, Oldham If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Career Opportunities: Health & Safety Manager (10888) Requisition ID10888-Posted -Property Management-London Job Title: Health and Safety Manager Department: LOCATION: MARBLE ARCH, LONDON (Hybrid - 4 days in office) REPORTING TO: Senior Health & Safety Manager TYPE OF CONTRACT: Permanent PLACES, PEOPLE, PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £13bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place! In our recent engagement survey 93% of our employees stated they were proud to work for British Land! THE ROLE To guide, support and audit the Property Management Teams and Residential Managing Agents across the Company's portfolio in all matters relating to health, safety and fire compliance with the objective of minimising accidents to our staff, Service Providers, Occupiers, Tenants, visitors and members of the public. To "Trouble Shoot" the use of the Company's electronic management systems to ensure they are being used by said Management Team stakeholders in the intended way and are keeping the Company safe from risk and protecting its reputation, whilst achieving and maintaining British Land compliance standards/targets. WHAT YOU'LL DO Monitoring the annual General Health and Safety and Fire Risk Assessment/ Audit program. Provide support to the Residential Management Team to the Building Safety Act & associated legislation with regards to all relevant documentation management requirements and subsequent Building Safety Regulator submissions/liaison. Reviewing the Property Managers' and Engineering Managers' responses to the matters arising from the subsequent reports to ensure these are comprehensively reviewed and actioned. Monitoring actions arising from the on-line Compliance systems and reporting on progress. Checking that all statutory Thorough Examinations and Testing is being carried out by the relevant stakeholders in advance of deadlines. Organising, attending, minuting and helping with actions arising from relevant Health and Safety Committee Meetings (currently four per year). Preparing and issuing Health and Safety Bulletins for any issues that may affect the Company. Offering a central source of support and guidance to all Property Management Teams in relation to knowledge and interpretation of Health and Safety legislation and Codes of Practice; keeping abreast of both proposed and actual changes to such legislation. Assisting with general guidance, as required, all Property Management Teams in the preparation of specific risk assessments to cover specific tasks relating to aspects of their property under management. Ensuring Display Screen Equipment and Manual Handling assessments are undertaken by all relevant users and that any action required is undertaken. Reviewing the Health and Safety Training being provided to all levels of staff in the Company. Ensuring accident investigations are conducted by relevant stakeholders and providing guidance in the proper reporting of same. Carrying out annual in-house Audits on the properties in accordance with the Company's Statutory requirements and British Land' 'Key Service Commitments'. Undertaking Personal Emergency Evacuation Plans and Display Screen Equipment Assessments for those individuals requiring desk-side support and recommend the appropriate equipment. Reviewing British Lands' Exemplar Risk Assessments to ensure that they're suitable and sufficient in detail to provide support to Property Management Teams and ensuring that bespoke RA's are in place for all properties by the Property Management Teams. Providing support to Property Management Teams in relation to event set-up and ensuring that they are following the Guidelines within the British Land's' Events Manual. Inducting all new British Lands' employees to the Company's Health and Safety requirements. Undertaking ad hoc tasks as required. ABOUT YOU NEBOSH General Certificate in Health and Safety - ideally NEBOSH Diploma Proficient in Word, Excel, PowerPoint, and Co Pilot. Experience in residential (HRB) management Experience in Event Management Appreciation of Building Regulations Membership of Institute of Occupational Health and Safety Structural surveying Knowledge of: Health and Safety legislation Building Safety Act - residential (HRB) H&S management; BSR HRB registration; Mandatory Occurrence Reporting; Resident Engagement Strategy; Structural Survey/FRAEW management; Building Safety Case management. Regulatory Reform Order 2005 Codes of Practice CDM Regulations Occupational Health Experience of: Auditing Training others Permits to Work Water Treatment Business Alignment Professional Integrity Unrivalled Service Excellence Effective Communication Customer Focus Results Orientated Impact & Influence Team Working Developing Self & Others OUR SHARED VALUES our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website . Bring your whole self Smarter together Build for the future A REWARDING PLACE TO BE Our People - Just ask anyone why they love working here and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here . OUR RECRUITMENT PROCESS If you enjoy bringing your whole self to work, share our values and are excited about our purpose we'd love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
Feb 07, 2026
Full time
Career Opportunities: Health & Safety Manager (10888) Requisition ID10888-Posted -Property Management-London Job Title: Health and Safety Manager Department: LOCATION: MARBLE ARCH, LONDON (Hybrid - 4 days in office) REPORTING TO: Senior Health & Safety Manager TYPE OF CONTRACT: Permanent PLACES, PEOPLE, PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £13bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place! In our recent engagement survey 93% of our employees stated they were proud to work for British Land! THE ROLE To guide, support and audit the Property Management Teams and Residential Managing Agents across the Company's portfolio in all matters relating to health, safety and fire compliance with the objective of minimising accidents to our staff, Service Providers, Occupiers, Tenants, visitors and members of the public. To "Trouble Shoot" the use of the Company's electronic management systems to ensure they are being used by said Management Team stakeholders in the intended way and are keeping the Company safe from risk and protecting its reputation, whilst achieving and maintaining British Land compliance standards/targets. WHAT YOU'LL DO Monitoring the annual General Health and Safety and Fire Risk Assessment/ Audit program. Provide support to the Residential Management Team to the Building Safety Act & associated legislation with regards to all relevant documentation management requirements and subsequent Building Safety Regulator submissions/liaison. Reviewing the Property Managers' and Engineering Managers' responses to the matters arising from the subsequent reports to ensure these are comprehensively reviewed and actioned. Monitoring actions arising from the on-line Compliance systems and reporting on progress. Checking that all statutory Thorough Examinations and Testing is being carried out by the relevant stakeholders in advance of deadlines. Organising, attending, minuting and helping with actions arising from relevant Health and Safety Committee Meetings (currently four per year). Preparing and issuing Health and Safety Bulletins for any issues that may affect the Company. Offering a central source of support and guidance to all Property Management Teams in relation to knowledge and interpretation of Health and Safety legislation and Codes of Practice; keeping abreast of both proposed and actual changes to such legislation. Assisting with general guidance, as required, all Property Management Teams in the preparation of specific risk assessments to cover specific tasks relating to aspects of their property under management. Ensuring Display Screen Equipment and Manual Handling assessments are undertaken by all relevant users and that any action required is undertaken. Reviewing the Health and Safety Training being provided to all levels of staff in the Company. Ensuring accident investigations are conducted by relevant stakeholders and providing guidance in the proper reporting of same. Carrying out annual in-house Audits on the properties in accordance with the Company's Statutory requirements and British Land' 'Key Service Commitments'. Undertaking Personal Emergency Evacuation Plans and Display Screen Equipment Assessments for those individuals requiring desk-side support and recommend the appropriate equipment. Reviewing British Lands' Exemplar Risk Assessments to ensure that they're suitable and sufficient in detail to provide support to Property Management Teams and ensuring that bespoke RA's are in place for all properties by the Property Management Teams. Providing support to Property Management Teams in relation to event set-up and ensuring that they are following the Guidelines within the British Land's' Events Manual. Inducting all new British Lands' employees to the Company's Health and Safety requirements. Undertaking ad hoc tasks as required. ABOUT YOU NEBOSH General Certificate in Health and Safety - ideally NEBOSH Diploma Proficient in Word, Excel, PowerPoint, and Co Pilot. Experience in residential (HRB) management Experience in Event Management Appreciation of Building Regulations Membership of Institute of Occupational Health and Safety Structural surveying Knowledge of: Health and Safety legislation Building Safety Act - residential (HRB) H&S management; BSR HRB registration; Mandatory Occurrence Reporting; Resident Engagement Strategy; Structural Survey/FRAEW management; Building Safety Case management. Regulatory Reform Order 2005 Codes of Practice CDM Regulations Occupational Health Experience of: Auditing Training others Permits to Work Water Treatment Business Alignment Professional Integrity Unrivalled Service Excellence Effective Communication Customer Focus Results Orientated Impact & Influence Team Working Developing Self & Others OUR SHARED VALUES our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website . Bring your whole self Smarter together Build for the future A REWARDING PLACE TO BE Our People - Just ask anyone why they love working here and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here . OUR RECRUITMENT PROCESS If you enjoy bringing your whole self to work, share our values and are excited about our purpose we'd love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
Fleet & Property Manager Location: Southampton Salary: £40k to £50k Hours: 40 hours per week, 4 days per week in office Business Overview With over 50 years of experience, ICE is the UK s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. Role Overview As Fleet & Facilities Manager, you are responsible for the efficient management, compliance and optimisation of the Company s vehicle fleet and property assets. The role ensures all vehicles and buildings are safe, compliant, cost-effective and fit for purpose, working closely with internal stakeholders, suppliers and contractors. You oversee the full lifecycle of a diverse fleet, from procurement and deployment through to maintenance and disposal, ensuring availability meets business needs. You also manage property maintenance and site services, with a strong ESG focus to deliver sustainable, environmentally responsible solutions while maintaining commercial effectiveness. Responsibilities and Accountabilities: Fleet Management Manage the full lifecycle of the Company fleet (HGVs, vans, cars and EVs), ensuring theright mix, availability, safety and compliance. Lead fleet procurement and tender processes, maintenance scheduling, servicing and disposal. Maintain accurate fleet records, including licensing, inspections, MOTs, servicing and insurance. Manage fleet suppliers, leasing companies, maintenance providers, fuel cards, telematics and tracking systems. Monitor vehicle usage, costs, fuel/charging efficiency and driver behaviour, ensuring compliance with Company and DVLA regulations. Manage vehicle handovers, inspections, accidents and insurance claims. Support EV transition and charging infrastructure, promoting safe, efficient and compliant fleet operations. Facilities Management Manage maintenance, compliance and operation of Company sites, acting as the main facilities contact. Oversee planned and reactive maintenance, statutory inspections and health, safety and environmental compliance. Coordinate contractors, site services, utilities, security, cleaning and waste management. Support property projects including acquisitions, relocations, refurbishments and space planning. Work closely with Health & Safety to conduct site inspections and risk assessments. Financial, Contract & Supplier Management Prepare and manage fleet and facilities budgets, monitoring spend and delivering cost efficiencies. Negotiate and manage supplier and contractor contracts to ensure value, performance and compliance. Reporting, ESG & Continuous Improvement Maintain asset registers, compliance documentation and accurate records. Produce performance, cost and compliance reports. Drive continuous improvement, sustainability and environmental initiatives across fleet and property. General Responsibilities Develop and maintain fleet and facilities policies and procedures. Build strong relationships with stakeholders, suppliers and service providers. Promote a proactive, professional and customer-focused approach Qualifications, Skills and Experience Educated to GCSE level or above, including Grade C (or equivalent) in English and Maths; Previous experience in fleet management and/or property management (essential); Fleet and Property Management qualifications such as IWFM (desirable); Strong knowledge / passion of motor vehicles; Competent user of Microsoft Office applications (particularly Excel); IT literate with the ability to learn new systems quickly; Strong communication skills with an excellent telephone manner; Strong organisational skills with the ability to manage workload within tight timescales; Practical, hands-on approach with strong commercial awareness; Highly organised, detail-orientated and performance focused with a pro-active approach; Resilient and adaptable with the ability to manage multiple priorities; Committed to safety, compliance, and continuous improvement with a strong understanding of regulatory requirements in the Fleet and Property space; Working Conditions May require travel between sites; Occasional out-of-hours support for emergencies. To Apply If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment, please do not hesitate to apply.
Feb 07, 2026
Full time
Fleet & Property Manager Location: Southampton Salary: £40k to £50k Hours: 40 hours per week, 4 days per week in office Business Overview With over 50 years of experience, ICE is the UK s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. Role Overview As Fleet & Facilities Manager, you are responsible for the efficient management, compliance and optimisation of the Company s vehicle fleet and property assets. The role ensures all vehicles and buildings are safe, compliant, cost-effective and fit for purpose, working closely with internal stakeholders, suppliers and contractors. You oversee the full lifecycle of a diverse fleet, from procurement and deployment through to maintenance and disposal, ensuring availability meets business needs. You also manage property maintenance and site services, with a strong ESG focus to deliver sustainable, environmentally responsible solutions while maintaining commercial effectiveness. Responsibilities and Accountabilities: Fleet Management Manage the full lifecycle of the Company fleet (HGVs, vans, cars and EVs), ensuring theright mix, availability, safety and compliance. Lead fleet procurement and tender processes, maintenance scheduling, servicing and disposal. Maintain accurate fleet records, including licensing, inspections, MOTs, servicing and insurance. Manage fleet suppliers, leasing companies, maintenance providers, fuel cards, telematics and tracking systems. Monitor vehicle usage, costs, fuel/charging efficiency and driver behaviour, ensuring compliance with Company and DVLA regulations. Manage vehicle handovers, inspections, accidents and insurance claims. Support EV transition and charging infrastructure, promoting safe, efficient and compliant fleet operations. Facilities Management Manage maintenance, compliance and operation of Company sites, acting as the main facilities contact. Oversee planned and reactive maintenance, statutory inspections and health, safety and environmental compliance. Coordinate contractors, site services, utilities, security, cleaning and waste management. Support property projects including acquisitions, relocations, refurbishments and space planning. Work closely with Health & Safety to conduct site inspections and risk assessments. Financial, Contract & Supplier Management Prepare and manage fleet and facilities budgets, monitoring spend and delivering cost efficiencies. Negotiate and manage supplier and contractor contracts to ensure value, performance and compliance. Reporting, ESG & Continuous Improvement Maintain asset registers, compliance documentation and accurate records. Produce performance, cost and compliance reports. Drive continuous improvement, sustainability and environmental initiatives across fleet and property. General Responsibilities Develop and maintain fleet and facilities policies and procedures. Build strong relationships with stakeholders, suppliers and service providers. Promote a proactive, professional and customer-focused approach Qualifications, Skills and Experience Educated to GCSE level or above, including Grade C (or equivalent) in English and Maths; Previous experience in fleet management and/or property management (essential); Fleet and Property Management qualifications such as IWFM (desirable); Strong knowledge / passion of motor vehicles; Competent user of Microsoft Office applications (particularly Excel); IT literate with the ability to learn new systems quickly; Strong communication skills with an excellent telephone manner; Strong organisational skills with the ability to manage workload within tight timescales; Practical, hands-on approach with strong commercial awareness; Highly organised, detail-orientated and performance focused with a pro-active approach; Resilient and adaptable with the ability to manage multiple priorities; Committed to safety, compliance, and continuous improvement with a strong understanding of regulatory requirements in the Fleet and Property space; Working Conditions May require travel between sites; Occasional out-of-hours support for emergencies. To Apply If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment, please do not hesitate to apply.
Job Title- Project Manager-Social Housing Location- Grimsby Salary- 55,000- 60,000 Are you a project manager with social housing experience? Are you looking for a role with an established regional contractor? We are working with a principal property services contract that are looking for a project manager to oversee planned social housing works in the Grimsby area. As Project Manager, you will; Oversee the delivery of planned social housing refurbishment works, including retrofit Manage both direct and sub-contracted labour Maintenance and enhance relationships with clients by providing regular updates Monitor KPI's Identify potential risks and put appropriate plans in plans As Project Manager, you will; Have project management experience within refurbishment/social housing Hold a relevant construction management qualification SMSTS Have the ability to form strong client relationships Experience of overseeing multiple projects at once As Project Manager, you will receive; 55,000- 60,000 starting salary 4,000 car allowance Up to 10% performance bonus 25 days holiday plus bank holidays Private healthcare Retail discounts If this role sounds of interest to you, then we'd love to hear from you.
Feb 06, 2026
Full time
Job Title- Project Manager-Social Housing Location- Grimsby Salary- 55,000- 60,000 Are you a project manager with social housing experience? Are you looking for a role with an established regional contractor? We are working with a principal property services contract that are looking for a project manager to oversee planned social housing works in the Grimsby area. As Project Manager, you will; Oversee the delivery of planned social housing refurbishment works, including retrofit Manage both direct and sub-contracted labour Maintenance and enhance relationships with clients by providing regular updates Monitor KPI's Identify potential risks and put appropriate plans in plans As Project Manager, you will; Have project management experience within refurbishment/social housing Hold a relevant construction management qualification SMSTS Have the ability to form strong client relationships Experience of overseeing multiple projects at once As Project Manager, you will receive; 55,000- 60,000 starting salary 4,000 car allowance Up to 10% performance bonus 25 days holiday plus bank holidays Private healthcare Retail discounts If this role sounds of interest to you, then we'd love to hear from you.
An established and highly respected property management business is looking to appoint a qualified Building Surveyor to join their team. This is a hybrid position offering a strong balance between site-based surveying work and collaborative office time within a close-knit team environment. This opportunity is open to both employed professionals and self-employed/consultancy-based surveyors seeking a flexible, long-term working arrangement. What s on Offer Highly competitive salary DOE Open to full-time employment or consultancy arrangements Working for a diversified family-owned property group with a strong team ethos focused on the service and business 25 days annual leave plus bank holidays (for employed option) Supportive and professional working environment Inclusive workplace culture where diversity and respect are core values The Role This is a varied surveying position focused primarily on residential property portfolios, where you will take ownership of inspection, reporting, and project oversight responsibilities. Key duties include: Conducting property and condition surveys Producing detailed reports and technical findings Preparing Schedules of Works Responding to leaseholder and client queries relating to works Reviewing contractor tenders and preparing tender analysis reports Supporting Property Managers on day-to-day technical matters Organising, inspecting, and signing off contractor works Carrying out ad-hoc inspections and specialist surveying tasks as required Managing diary scheduling and maintaining accurate time records Working Pattern Hybrid structure: 3 days on-site inspections 2 days office-based collaboration with a small team Monday Friday (37.5 hours per week) with flexibility where required Property Portfolio Predominantly low- to mid-rise residential blocks Professionally managed residential environments Candidate Requirements (Essential) Minimum 3 years experience working as a Building Surveyor BSC in Building Surveying, RICS or CIOB, willing to support further training (at least 1 qualification) Strong report writing and technical communication skills Comfortable using IT systems and MS Office (bespoke systems training provided) Organised, self-motivated, and capable of working independently Able to collaborate effectively within a small professional team Full UK driving licence and willingness to travel to sites
Feb 06, 2026
Full time
An established and highly respected property management business is looking to appoint a qualified Building Surveyor to join their team. This is a hybrid position offering a strong balance between site-based surveying work and collaborative office time within a close-knit team environment. This opportunity is open to both employed professionals and self-employed/consultancy-based surveyors seeking a flexible, long-term working arrangement. What s on Offer Highly competitive salary DOE Open to full-time employment or consultancy arrangements Working for a diversified family-owned property group with a strong team ethos focused on the service and business 25 days annual leave plus bank holidays (for employed option) Supportive and professional working environment Inclusive workplace culture where diversity and respect are core values The Role This is a varied surveying position focused primarily on residential property portfolios, where you will take ownership of inspection, reporting, and project oversight responsibilities. Key duties include: Conducting property and condition surveys Producing detailed reports and technical findings Preparing Schedules of Works Responding to leaseholder and client queries relating to works Reviewing contractor tenders and preparing tender analysis reports Supporting Property Managers on day-to-day technical matters Organising, inspecting, and signing off contractor works Carrying out ad-hoc inspections and specialist surveying tasks as required Managing diary scheduling and maintaining accurate time records Working Pattern Hybrid structure: 3 days on-site inspections 2 days office-based collaboration with a small team Monday Friday (37.5 hours per week) with flexibility where required Property Portfolio Predominantly low- to mid-rise residential blocks Professionally managed residential environments Candidate Requirements (Essential) Minimum 3 years experience working as a Building Surveyor BSC in Building Surveying, RICS or CIOB, willing to support further training (at least 1 qualification) Strong report writing and technical communication skills Comfortable using IT systems and MS Office (bespoke systems training provided) Organised, self-motivated, and capable of working independently Able to collaborate effectively within a small professional team Full UK driving licence and willingness to travel to sites
If you thrive on winning instructions, know your local property market inside out and want real control over your earnings, this Sales Manager role puts you firmly in the driving seat. This opportunity offers autonomy, credibility and serious earning potential within a fast-growing auction environment where your ability to source and convert quality stock genuinely matters click apply for full job details
Feb 06, 2026
Full time
If you thrive on winning instructions, know your local property market inside out and want real control over your earnings, this Sales Manager role puts you firmly in the driving seat. This opportunity offers autonomy, credibility and serious earning potential within a fast-growing auction environment where your ability to source and convert quality stock genuinely matters click apply for full job details
Property Manager - Wilmslow - £25,000 - £27,000 + Bonus Full time hours - WILL include 2 in every 4 Saturdays - Only ever a five day working week! MUST have your own vehicle & full driving license Join a dynamic and growing estate agency in the heart of Cheshire, where you will play a crucial role in ensuring effective and seamless property management. Working for a well-established estate agen
Feb 06, 2026
Full time
Property Manager - Wilmslow - £25,000 - £27,000 + Bonus Full time hours - WILL include 2 in every 4 Saturdays - Only ever a five day working week! MUST have your own vehicle & full driving license Join a dynamic and growing estate agency in the heart of Cheshire, where you will play a crucial role in ensuring effective and seamless property management. Working for a well-established estate agen
Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. We're now seeking an experienced Divisional Manager to lead our Midlands Overhead maintenance division based in Oldbury, shaping the delivery of a portfolio of contracts and ensuring outstanding performance across operational, commercial, and customer outcomes. Key Responsibilities As Divisional Manager, you will: Lead the delivery of diverse property maintenance, responsive repairs, planned maintenance, and refurbishment contracts. Take full ownership for P&L performance, budgeting, forecasting, cost control and contract compliance across your division. Manage and develop a high-performing leadership team (operations managers, contract managers, supervisors and support teams). Drive performance to exceed KPIs, SLA benchmarks and customer satisfaction standards. Build and maintain strong relationships with key clients, stakeholders and supply chain partners. Embed a culture of safety, quality and compliance with health, safety and environmental standards. Champion continuous improvement, operational innovation and strategic growth opportunities. Skills, Knowledge & Experience We're looking for a candidate with the following (or equivalent): Significant leadership experience in property maintenance, construction or facilities services delivery (e.g., responsive maintenance, voids, planned works). Track record managing divisional P&L, budgets and large multidisciplinary teams. Experience in contract delivery within social housing, local authority or partner frameworks. Strong commercial acumen and excellent relationships management skills. Exceptional communication, planning, problem-solving and organisational capabilities. Solid understanding of health & safety, compliance, and quality assurance. Full UK driving licence and flexibility to travel across contracts as required. What We Offer Salary: £80,000 per annum A competitive salary package with a performance-related bonus Pension scheme and life assurance 25 days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
Feb 06, 2026
Full time
Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. We're now seeking an experienced Divisional Manager to lead our Midlands Overhead maintenance division based in Oldbury, shaping the delivery of a portfolio of contracts and ensuring outstanding performance across operational, commercial, and customer outcomes. Key Responsibilities As Divisional Manager, you will: Lead the delivery of diverse property maintenance, responsive repairs, planned maintenance, and refurbishment contracts. Take full ownership for P&L performance, budgeting, forecasting, cost control and contract compliance across your division. Manage and develop a high-performing leadership team (operations managers, contract managers, supervisors and support teams). Drive performance to exceed KPIs, SLA benchmarks and customer satisfaction standards. Build and maintain strong relationships with key clients, stakeholders and supply chain partners. Embed a culture of safety, quality and compliance with health, safety and environmental standards. Champion continuous improvement, operational innovation and strategic growth opportunities. Skills, Knowledge & Experience We're looking for a candidate with the following (or equivalent): Significant leadership experience in property maintenance, construction or facilities services delivery (e.g., responsive maintenance, voids, planned works). Track record managing divisional P&L, budgets and large multidisciplinary teams. Experience in contract delivery within social housing, local authority or partner frameworks. Strong commercial acumen and excellent relationships management skills. Exceptional communication, planning, problem-solving and organisational capabilities. Solid understanding of health & safety, compliance, and quality assurance. Full UK driving licence and flexibility to travel across contracts as required. What We Offer Salary: £80,000 per annum A competitive salary package with a performance-related bonus Pension scheme and life assurance 25 days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
Are you looking for the right role for you? Then look no further Land & Property Manager Salary: £50,000-£60,501 (Company car/cash allowance) Hours: 37.5 Location & Postcode: Home-based/Hybrid As a Land & Property Manager at FCC Environment, you will be responsible for managing the UK property portfolio, coordinating all aspects of Landlord & Tenant matters with legal support, and providing line manage click apply for full job details
Feb 06, 2026
Full time
Are you looking for the right role for you? Then look no further Land & Property Manager Salary: £50,000-£60,501 (Company car/cash allowance) Hours: 37.5 Location & Postcode: Home-based/Hybrid As a Land & Property Manager at FCC Environment, you will be responsible for managing the UK property portfolio, coordinating all aspects of Landlord & Tenant matters with legal support, and providing line manage click apply for full job details
General Manager page is loaded General Managerlocations: Hampton Inn and Suites Birmingham Downtown Tutwilertime type: Full timeposted on: Posted Todayjob requisition id: JR103367At HRI Hospitality, we offer a unique perspective on hotel ownership and management.We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! JOB DESCRIPTION Job Title : General Manager Department: Front Office Supervision Exercised: Front Office Manager, Housekeeping Manager, Chief Engineer, Director of Sales, Housekeeping Manager Supervision Received: SVP Operations MINIMUM REQUIREMENTS Education Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Equivalent experience in hotel management will be considered. Experience Minimum of 3-5 years of hotel management experience, preferably as a General Manager or Assistant General Manager. Proven track record of successfully managing hotel operations and leading teams. Experience with financial reporting, budgeting, P&L management, and revenue strategies. Brand hotel experience (Hilton, Marriott, IHG, etc.) preferred. Skills and Knowledge Strong leadership, decision-making, and team-building abilities. Excellent communication and interpersonal skills. Knowledge of hotel operations, revenue management, budgeting, and forecasting. Ability to analyze financial reports and implement strategic action plans. Proficiency with hotel PMS, RMS, and Microsoft Office Suite. Strong problem-solving skills and the ability to remain composed under pressure. Ability to handle complex guest or employee issues with professionalism. Strong organizational and time-management skills with the ability to multitask. Job Duties Oversee all hotel operations, including Front Office, Housekeeping, Sales, Engineering, and F&B (if applicable). Lead, mentor, and develop department heads and their teams. Ensure exceptional guest satisfaction through consistent service standards. Drive revenue and occupancy strategies in partnership with sales and revenue management. Manage hotel financial performance, including budgeting, forecasting, and expense control. Ensure compliance with brand standards, safety regulations, and internal policies. Review operational and financial reports to identify trends and improvement opportunities. Maintain strong relationships with ownership, brand representatives, vendors, and community partners. Oversee hiring, onboarding, performance evaluations, and employee relations initiatives. Respond professionally to guest issues and resolve escalated concerns. Ensure property cleanliness, maintenance, and safety standards are met at all times. Lead emergency response procedures and promote a culture of safety.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance. The company currently owns and manages a diverse portfolio in the nation's premier lodging markets, actively engaging in both development and acquisitions to enhance their offerings. While maintaining an active development pipeline, HRI Hospitality is committed to "Elevating the Urban Experience" for guests. Managing a portfolio of branded and independent institutional quality hotels in key U.S. markets, the company is an approved operator for all major full- and focused-service brands. Leveraging deep sector expertise and a vast industry network, HRIH's hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues. With extensive third-party management expertise and an owner's perspective, HRI is adept at operating properties effectively, solidifying its position as an innovative leader in the hospitality industry.
Feb 06, 2026
Full time
General Manager page is loaded General Managerlocations: Hampton Inn and Suites Birmingham Downtown Tutwilertime type: Full timeposted on: Posted Todayjob requisition id: JR103367At HRI Hospitality, we offer a unique perspective on hotel ownership and management.We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! JOB DESCRIPTION Job Title : General Manager Department: Front Office Supervision Exercised: Front Office Manager, Housekeeping Manager, Chief Engineer, Director of Sales, Housekeeping Manager Supervision Received: SVP Operations MINIMUM REQUIREMENTS Education Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Equivalent experience in hotel management will be considered. Experience Minimum of 3-5 years of hotel management experience, preferably as a General Manager or Assistant General Manager. Proven track record of successfully managing hotel operations and leading teams. Experience with financial reporting, budgeting, P&L management, and revenue strategies. Brand hotel experience (Hilton, Marriott, IHG, etc.) preferred. Skills and Knowledge Strong leadership, decision-making, and team-building abilities. Excellent communication and interpersonal skills. Knowledge of hotel operations, revenue management, budgeting, and forecasting. Ability to analyze financial reports and implement strategic action plans. Proficiency with hotel PMS, RMS, and Microsoft Office Suite. Strong problem-solving skills and the ability to remain composed under pressure. Ability to handle complex guest or employee issues with professionalism. Strong organizational and time-management skills with the ability to multitask. Job Duties Oversee all hotel operations, including Front Office, Housekeeping, Sales, Engineering, and F&B (if applicable). Lead, mentor, and develop department heads and their teams. Ensure exceptional guest satisfaction through consistent service standards. Drive revenue and occupancy strategies in partnership with sales and revenue management. Manage hotel financial performance, including budgeting, forecasting, and expense control. Ensure compliance with brand standards, safety regulations, and internal policies. Review operational and financial reports to identify trends and improvement opportunities. Maintain strong relationships with ownership, brand representatives, vendors, and community partners. Oversee hiring, onboarding, performance evaluations, and employee relations initiatives. Respond professionally to guest issues and resolve escalated concerns. Ensure property cleanliness, maintenance, and safety standards are met at all times. Lead emergency response procedures and promote a culture of safety.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance. The company currently owns and manages a diverse portfolio in the nation's premier lodging markets, actively engaging in both development and acquisitions to enhance their offerings. While maintaining an active development pipeline, HRI Hospitality is committed to "Elevating the Urban Experience" for guests. Managing a portfolio of branded and independent institutional quality hotels in key U.S. markets, the company is an approved operator for all major full- and focused-service brands. Leveraging deep sector expertise and a vast industry network, HRIH's hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues. With extensive third-party management expertise and an owner's perspective, HRI is adept at operating properties effectively, solidifying its position as an innovative leader in the hospitality industry.
Fantastic opportunity for a professional Caretaker/Voids Cleaner to work with one of the UKs leading and highly reputable housing associations covering the Banbury region. My client, who is an award winning housing association, is looking for an experienced and professional caretaker/voids cleaner to assist with preparing properties for new tenants. Work will range from clearing, maintenance, gardening and cleaning void properties, safe use of cleaning materials and equipment and use of manual handling skills. You will also need to be results driven, able to work well under pressure and hold a full UK Driving license. Job Details Start Date: ASAP Location: Banbury, OX16 and surrounding region Hours: 40 hours per week Duration: Ongoing Pay Rate: 14.10 per hour Requirements: You'll be professional, courteous, hardworking and driven by targets to deliver our void properties up to a great standard and re-let quickly. Duties will include: Cleaning and clearing designated void properties to the cleaning specification for each location under guidance of the Service delivery Manager for void properties. Basic repairs and ground works Ensuring all health and safety regulations are adhered to as trained and always employ safe working methods Keeping equipment in clean, good working order and ensuring that it is securely and safely stored Using cleaning products and solutions according COSHH regulations as well as directed by the Service Delivery Manager in accordance with cleaning procedures Reporting problems or faults in your area to your Service Delivery Manager in accordance with reporting procedures Recording all work activity carried out and assess and record the materials used The postholder should be able to demonstrate experience around: - Cleaning processes and the use of cleaning equipment and materials - Manual handling processes - Working both as part of a Team and having the ability to use one's own initiative Current clean UK driving licence Experience within a similar role If you are interested in becoming part of a highly reputable team, please call Laura Trawford at Think Property Services on (phone number removed) or email (url removed)
Feb 06, 2026
Seasonal
Fantastic opportunity for a professional Caretaker/Voids Cleaner to work with one of the UKs leading and highly reputable housing associations covering the Banbury region. My client, who is an award winning housing association, is looking for an experienced and professional caretaker/voids cleaner to assist with preparing properties for new tenants. Work will range from clearing, maintenance, gardening and cleaning void properties, safe use of cleaning materials and equipment and use of manual handling skills. You will also need to be results driven, able to work well under pressure and hold a full UK Driving license. Job Details Start Date: ASAP Location: Banbury, OX16 and surrounding region Hours: 40 hours per week Duration: Ongoing Pay Rate: 14.10 per hour Requirements: You'll be professional, courteous, hardworking and driven by targets to deliver our void properties up to a great standard and re-let quickly. Duties will include: Cleaning and clearing designated void properties to the cleaning specification for each location under guidance of the Service delivery Manager for void properties. Basic repairs and ground works Ensuring all health and safety regulations are adhered to as trained and always employ safe working methods Keeping equipment in clean, good working order and ensuring that it is securely and safely stored Using cleaning products and solutions according COSHH regulations as well as directed by the Service Delivery Manager in accordance with cleaning procedures Reporting problems or faults in your area to your Service Delivery Manager in accordance with reporting procedures Recording all work activity carried out and assess and record the materials used The postholder should be able to demonstrate experience around: - Cleaning processes and the use of cleaning equipment and materials - Manual handling processes - Working both as part of a Team and having the ability to use one's own initiative Current clean UK driving licence Experience within a similar role If you are interested in becoming part of a highly reputable team, please call Laura Trawford at Think Property Services on (phone number removed) or email (url removed)
Job Title: Leasehold and Tenancy Officer Contract Type: Fixed Term Contract for 12 months Salary: £42,378.54 per annum Working Hours: 35 Hours per week Working Pattern: Monday to Friday, Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Note: We will accept applications on the basis of any form of valid legal permission to work in the UK, but we are surrendering the Riverside Sponsorship licence; therefore we are unable to apply for any further sponsorships on behalf of existing colleagues or candidates. The difference you will make as a Leasehold and Tenancy Officer: Provide a customer focused account management service to all Home Ownership customers (including market and intermediate rent properties) across the London region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are conducted in line with legislative requirements and compliance and Group standards. Manage the end-to-end residential lettings process for Home Ownership, including sourcing of suitable tenants, carrying out referencing and financial checks, preparing accurate and compliant tenancy agreements and completing end of tenancy and void activity. Ensure service charge financial activity is conducted effectively, including budget planning, the service charge setting consultation process and reviews of scheme expenditure. Act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Manage Caretakers within a specified geographical region to ensure delivery of an effective service to Home Ownership customers on behalf of the group. About you: Up to date knowledge of leasehold legislation, regulation and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines. Results driving with strong analytical skills, including the ability to critically analyse complex information and experience of providing meaningful management information. Why Riverside? Riverside is a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile: Undertake the role of Account Manager for shared ownership, leasehold and assured short hold rent customers; including commercial properties (if required), advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Support the Group Compliance function to ensure our buildings are safe. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Lead, motivate and engage with site-based Caretakers (where applicable) to ensure the delivery of a high-quality service to support Home Ownership strategy and objectives. Maintain knowledge of leasehold legislation and technical aspects of all varieties of lease agreements to ensure escalated and complex queries are resolved effectively. Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level anti social behaviors and unauthorised sub letting. Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from start of tenure, supporting customers including signposting for advice and carrying out home visits during the arrears pursuance process. Support with the co ordination of court cases and First Tier Tribunals including providing the required information to support mediation and legal challenges for Home Ownership. Decision maker for enforcement activity; County Court Judgement (CCJ), Repossession, Forfeiture, Eviction and Injunction applications, using customer and community insight to ensure appropriate decisions made on behalf of the Group. Represent the Group in Court for all cases brought against customers in your regional area, ensuring cases are progressed effectively and efficiently and relevant stakeholders are kept up to date with developments and outcomes. Contribute to the setting of service charge budgets, providing first line support for customer queries. Facilitate customer/resident budget and year end meetings, as required. Promote customer engagement, both formally and informally via resident groups, where established, to provide mechanisms for customers to provide feedback on services, promote involvement and provide influencing opportunities to support scheme improvements/customer perception with Home Ownerships business area. Deliver proactive contact with customers and follow up outstanding actions included within any customer satisfaction feedback analysis. Form and maintain a close working relationship with your colleagues in maintenance, building safety, asset services and environmental teams to ensure strong links and collaborative approach in the management of service charges. Manage customer complaints in line with the agreed process via the groups Complaint Dispute Resolution Team, ensuring effective resolution for our customers are met, within set timescales. Support / manage the performance and development of your colleague/team, including the framework of estate and letting agents selected to source tenants on our behalf, providing expertise and coaching as required, ensuring a quality service is provided for customers and under performance is dealt with appropriately. Assess applications made to Home Ownership either directly or via letting agent for any property that is offered for rent, carrying out financial appraisals and referencing to ensure that applicants satisfy the requirements of internal or governing body and relevant legislation. Lead on the sign up of new customers (within agreed re let KPIs), via the Digital Sign up process, inclusive of completing registration of any deposit prior to tenancy commencement with the Deposit Protection Scheme, together with arranging return of deposit and working with the tenant and Dispute Resolution Service for any disagreements and retentions. Arrange/undertake end of tenancy visits during the notice period to establish a schedule of works and repairs prior to next letting or hand over for the property to be sold, liaising with Asset Services Colleagues, including Void teams, to ensure any works are scheduled and carried out appropriately. Additional Information: The Group has offices across the UK and, on this basis, there will be the requirement to travel to other locations to effectively perform this role. Occasionally there may be a requirement to work weekends and evenings which could involve an overnight stay. The role will be exposed to sensitive information; therefore the role holder is expected to always maintain levels of confidentiality. To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence and access to a vehicle. The role holder is expected to be committed to equal opportunities and to promote non discriminatory practices in all aspects of work undertaken. Manage internal and external stakeholders effectively, including senior colleagues and third parties, building constructive working relationships to ensure the delivery of the Group's Home Ownership Strategy. Accountable for regular reviews of the service, reviewing and analysing performance and customer feedback to ensure continuous improvement . click apply for full job details
Feb 06, 2026
Full time
Job Title: Leasehold and Tenancy Officer Contract Type: Fixed Term Contract for 12 months Salary: £42,378.54 per annum Working Hours: 35 Hours per week Working Pattern: Monday to Friday, Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Note: We will accept applications on the basis of any form of valid legal permission to work in the UK, but we are surrendering the Riverside Sponsorship licence; therefore we are unable to apply for any further sponsorships on behalf of existing colleagues or candidates. The difference you will make as a Leasehold and Tenancy Officer: Provide a customer focused account management service to all Home Ownership customers (including market and intermediate rent properties) across the London region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are conducted in line with legislative requirements and compliance and Group standards. Manage the end-to-end residential lettings process for Home Ownership, including sourcing of suitable tenants, carrying out referencing and financial checks, preparing accurate and compliant tenancy agreements and completing end of tenancy and void activity. Ensure service charge financial activity is conducted effectively, including budget planning, the service charge setting consultation process and reviews of scheme expenditure. Act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Manage Caretakers within a specified geographical region to ensure delivery of an effective service to Home Ownership customers on behalf of the group. About you: Up to date knowledge of leasehold legislation, regulation and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines. Results driving with strong analytical skills, including the ability to critically analyse complex information and experience of providing meaningful management information. Why Riverside? Riverside is a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile: Undertake the role of Account Manager for shared ownership, leasehold and assured short hold rent customers; including commercial properties (if required), advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Support the Group Compliance function to ensure our buildings are safe. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Lead, motivate and engage with site-based Caretakers (where applicable) to ensure the delivery of a high-quality service to support Home Ownership strategy and objectives. Maintain knowledge of leasehold legislation and technical aspects of all varieties of lease agreements to ensure escalated and complex queries are resolved effectively. Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level anti social behaviors and unauthorised sub letting. Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from start of tenure, supporting customers including signposting for advice and carrying out home visits during the arrears pursuance process. Support with the co ordination of court cases and First Tier Tribunals including providing the required information to support mediation and legal challenges for Home Ownership. Decision maker for enforcement activity; County Court Judgement (CCJ), Repossession, Forfeiture, Eviction and Injunction applications, using customer and community insight to ensure appropriate decisions made on behalf of the Group. Represent the Group in Court for all cases brought against customers in your regional area, ensuring cases are progressed effectively and efficiently and relevant stakeholders are kept up to date with developments and outcomes. Contribute to the setting of service charge budgets, providing first line support for customer queries. Facilitate customer/resident budget and year end meetings, as required. Promote customer engagement, both formally and informally via resident groups, where established, to provide mechanisms for customers to provide feedback on services, promote involvement and provide influencing opportunities to support scheme improvements/customer perception with Home Ownerships business area. Deliver proactive contact with customers and follow up outstanding actions included within any customer satisfaction feedback analysis. Form and maintain a close working relationship with your colleagues in maintenance, building safety, asset services and environmental teams to ensure strong links and collaborative approach in the management of service charges. Manage customer complaints in line with the agreed process via the groups Complaint Dispute Resolution Team, ensuring effective resolution for our customers are met, within set timescales. Support / manage the performance and development of your colleague/team, including the framework of estate and letting agents selected to source tenants on our behalf, providing expertise and coaching as required, ensuring a quality service is provided for customers and under performance is dealt with appropriately. Assess applications made to Home Ownership either directly or via letting agent for any property that is offered for rent, carrying out financial appraisals and referencing to ensure that applicants satisfy the requirements of internal or governing body and relevant legislation. Lead on the sign up of new customers (within agreed re let KPIs), via the Digital Sign up process, inclusive of completing registration of any deposit prior to tenancy commencement with the Deposit Protection Scheme, together with arranging return of deposit and working with the tenant and Dispute Resolution Service for any disagreements and retentions. Arrange/undertake end of tenancy visits during the notice period to establish a schedule of works and repairs prior to next letting or hand over for the property to be sold, liaising with Asset Services Colleagues, including Void teams, to ensure any works are scheduled and carried out appropriately. Additional Information: The Group has offices across the UK and, on this basis, there will be the requirement to travel to other locations to effectively perform this role. Occasionally there may be a requirement to work weekends and evenings which could involve an overnight stay. The role will be exposed to sensitive information; therefore the role holder is expected to always maintain levels of confidentiality. To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence and access to a vehicle. The role holder is expected to be committed to equal opportunities and to promote non discriminatory practices in all aspects of work undertaken. Manage internal and external stakeholders effectively, including senior colleagues and third parties, building constructive working relationships to ensure the delivery of the Group's Home Ownership Strategy. Accountable for regular reviews of the service, reviewing and analysing performance and customer feedback to ensure continuous improvement . click apply for full job details
We have a vacancy in our Lettings team based in Staveley, Kendal. To apply you should have a good knowledge of the lettings industry and preferably be working towards your ARLA qualification. We will provide the resources to further your career, ensuring you are fully trained in residential property management. You must possess a can do attitude and a drive to deliver excellent customer service as w
Feb 06, 2026
Full time
We have a vacancy in our Lettings team based in Staveley, Kendal. To apply you should have a good knowledge of the lettings industry and preferably be working towards your ARLA qualification. We will provide the resources to further your career, ensuring you are fully trained in residential property management. You must possess a can do attitude and a drive to deliver excellent customer service as w
Client-Side Property Manager West Sussex c£45k My client is a long-established, privately-owned Property Investment and Development company with over £.5 Billion in Residential and Commercial Assets spanning the South of England. Having recently taken the management of their Leasehold Block Portfolio back in house, they now seek a Property Manager (to work client side) as follows: Working office
Feb 06, 2026
Full time
Client-Side Property Manager West Sussex c£45k My client is a long-established, privately-owned Property Investment and Development company with over £.5 Billion in Residential and Commercial Assets spanning the South of England. Having recently taken the management of their Leasehold Block Portfolio back in house, they now seek a Property Manager (to work client side) as follows: Working office
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey. Responsibilities and Person Specification: The Office Manager is responsible for the smooth running of our renovated, spacious open plan office, ensuring that it is welcoming, safe and inclusive. The postholder will lead on day-to-day office management, health and safety, and contribute to a high-quality employee experience in the office and working from home. You should have demonstrable experience in office management and knowledge of, or ability to learn quickly about, property and office facilities management. You will be confident in managing Health and Safety in the workplace and maintaining supplier relationships. A person-centre approach and strong communication and interpersonal skills, along with the ability to prioritise effectively, are also key. The role involves managing a small portfolio of non-office properties, so an understanding of landlord responsibilities would be an advantage. The role is part-time, 28 hours over 4 days per week. We would also be open to this being worked over 5 shorter days. The role is majority office based due to the responsibilities of the role, with a minimum 3 days per week in the office, with the option of some home working. The postholder will be responsible for ensuring in-person coverage across the working week in conjunction with a part-time Facilities and Office Assistant. For full details on the role and requirements, please review the job description and person specification. If your experience doesn t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. What it s like to work at Independent Age: We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, there are many inclusive features to our office, and there is no dress code. We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working and some hybrid working is available in this role. If you need a different form of flexibility, we are always happy to talk flexible working. You can find out more about what it s like to work at Independent Age by visiting the Careers page on our website. Application Process: To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be required for the successful candidate. Closing Date: Sunday 1 March, 23:59 Interview Dates: week commencing 9 March (first interview on Teams, second interview in person
Feb 06, 2026
Full time
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey. Responsibilities and Person Specification: The Office Manager is responsible for the smooth running of our renovated, spacious open plan office, ensuring that it is welcoming, safe and inclusive. The postholder will lead on day-to-day office management, health and safety, and contribute to a high-quality employee experience in the office and working from home. You should have demonstrable experience in office management and knowledge of, or ability to learn quickly about, property and office facilities management. You will be confident in managing Health and Safety in the workplace and maintaining supplier relationships. A person-centre approach and strong communication and interpersonal skills, along with the ability to prioritise effectively, are also key. The role involves managing a small portfolio of non-office properties, so an understanding of landlord responsibilities would be an advantage. The role is part-time, 28 hours over 4 days per week. We would also be open to this being worked over 5 shorter days. The role is majority office based due to the responsibilities of the role, with a minimum 3 days per week in the office, with the option of some home working. The postholder will be responsible for ensuring in-person coverage across the working week in conjunction with a part-time Facilities and Office Assistant. For full details on the role and requirements, please review the job description and person specification. If your experience doesn t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. What it s like to work at Independent Age: We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, there are many inclusive features to our office, and there is no dress code. We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working and some hybrid working is available in this role. If you need a different form of flexibility, we are always happy to talk flexible working. You can find out more about what it s like to work at Independent Age by visiting the Careers page on our website. Application Process: To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be required for the successful candidate. Closing Date: Sunday 1 March, 23:59 Interview Dates: week commencing 9 March (first interview on Teams, second interview in person
TPP Recruitment is delighted to be supporting a national charity as they recruit an Office Manager to oversee the smooth running of their London office and a small number of other properties in the Southeast. Work setting: London-based / Majority office-based (minimum 3 days per week) Contract: Part-time, 28 hours per week (4 days, option to work over 5 shorter days) You'll be responsible for a characterful, bright and airy office with an outdoor courtyard. The organisation is warm, inclusive and people-centred including a no dress code policy that reflects its culture of trust and authenticity. The role As Office Manager, you will ensure a safe, welcoming and well managed working environment. You will: Oversee office facilities, suppliers and contracts Manage daily office operations, post, security and maintenance Lead on Health & Safety compliance, including for home-workers Support DSE assessments and reasonable adjustments Maintain clear office processes and business continuity plans Support the upkeep of a small portfolio of non-office properties and liaise with tenants Lead the charity's Green (Environmental) Team Line manage the Office Administrator Manage office and property budgets About you You'll bring: Experience in office management Knowledge of facilities or property management (or ability to learn quickly) Strong Health & Safety understanding and experience Excellent communication and relationship-building skills Confident supplier, budget and contract management A collaborative, inclusive approach A passion for supporting work that improves older people's lives If you're excited by the role but don't meet every requirement, we'd still love to hear from you. Diversity & inclusion Applications presented to our client will be anonymised. The charity welcomes applicants from all backgrounds and is committed to creating an inclusive workplace. Key dates Deadline for applications is Monday 2 March, 9am Interviews: Week commencing 9 March (first stage on Teams, second in person) How to apply Please submit your CV. We're happy to discuss the role further and share the full job description if you'd like more insight. A Basic DBS check will be required for the successful candidate. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Feb 06, 2026
Full time
TPP Recruitment is delighted to be supporting a national charity as they recruit an Office Manager to oversee the smooth running of their London office and a small number of other properties in the Southeast. Work setting: London-based / Majority office-based (minimum 3 days per week) Contract: Part-time, 28 hours per week (4 days, option to work over 5 shorter days) You'll be responsible for a characterful, bright and airy office with an outdoor courtyard. The organisation is warm, inclusive and people-centred including a no dress code policy that reflects its culture of trust and authenticity. The role As Office Manager, you will ensure a safe, welcoming and well managed working environment. You will: Oversee office facilities, suppliers and contracts Manage daily office operations, post, security and maintenance Lead on Health & Safety compliance, including for home-workers Support DSE assessments and reasonable adjustments Maintain clear office processes and business continuity plans Support the upkeep of a small portfolio of non-office properties and liaise with tenants Lead the charity's Green (Environmental) Team Line manage the Office Administrator Manage office and property budgets About you You'll bring: Experience in office management Knowledge of facilities or property management (or ability to learn quickly) Strong Health & Safety understanding and experience Excellent communication and relationship-building skills Confident supplier, budget and contract management A collaborative, inclusive approach A passion for supporting work that improves older people's lives If you're excited by the role but don't meet every requirement, we'd still love to hear from you. Diversity & inclusion Applications presented to our client will be anonymised. The charity welcomes applicants from all backgrounds and is committed to creating an inclusive workplace. Key dates Deadline for applications is Monday 2 March, 9am Interviews: Week commencing 9 March (first stage on Teams, second in person) How to apply Please submit your CV. We're happy to discuss the role further and share the full job description if you'd like more insight. A Basic DBS check will be required for the successful candidate. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy. Income generation To support the Shop Manager to manage the Retail budget to achieve agreed targets: Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning. Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations. Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team. Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual. Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary. Assist in holding and attending Fundraising events to promote the awareness of The Children s Trust. Source links with local communities to promote Retail in the community via media and other sources. Role involves a degree of manual handling in the sorting and lifting of stock. Job Purpose Job Description Duties and Responsibilities Administration and compliance To ensure adherence to The Children s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements: Assist in controlling shop expenditure through effective cost control of weekly expenses. Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children s Trust at all times. Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery. Complete all administration to meet the requirements, standard and deadlines for whom this work is produced. Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system). Timely efficient responses to requests for information including voice and email messages. To fulfil any other agreed duties that may at times be reasonably required. Personnel and Training To support the Shop Manager to ensure the Shop s team are recruited, retained and developed: Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team. Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children s Trust. Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment. Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers. Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate. Assist at other shops if requested and where reasonable. Carry out duties in accordance with Trust . Customer Service To ensure customer care and quality of service. Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children s Trust does. Support other shops and fundraising colleagues as and when necessary.
Feb 06, 2026
Full time
Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy. Income generation To support the Shop Manager to manage the Retail budget to achieve agreed targets: Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning. Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations. Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team. Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual. Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary. Assist in holding and attending Fundraising events to promote the awareness of The Children s Trust. Source links with local communities to promote Retail in the community via media and other sources. Role involves a degree of manual handling in the sorting and lifting of stock. Job Purpose Job Description Duties and Responsibilities Administration and compliance To ensure adherence to The Children s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements: Assist in controlling shop expenditure through effective cost control of weekly expenses. Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children s Trust at all times. Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery. Complete all administration to meet the requirements, standard and deadlines for whom this work is produced. Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system). Timely efficient responses to requests for information including voice and email messages. To fulfil any other agreed duties that may at times be reasonably required. Personnel and Training To support the Shop Manager to ensure the Shop s team are recruited, retained and developed: Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team. Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children s Trust. Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment. Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers. Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate. Assist at other shops if requested and where reasonable. Carry out duties in accordance with Trust . Customer Service To ensure customer care and quality of service. Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children s Trust does. Support other shops and fundraising colleagues as and when necessary.
Administration Assistant Monday to Friday 10am-6pm, Saturday 11am-5pm with 1 day off in lieu during the week Salary : £24,000 - £26,000 DOE Full time fully office-based only We are looking for an experienced and reliable Administration Assistant to join our busy team. You will support the smooth running of tenancy related administration, working accurately and efficiently in a fast-paced, detail-driven environment. The role Carry out thorough tenant checks, including references, documentation and status checks, in line with company policies. Review credit history and landlord, employment references, ensuring all documentation is accurate and received on time. Process a high volume of tenancy applications and booking requests quickly and accurately. Communicate with clients, providing information, confirming bookings or issuing rejections where necessary. Ensure correct rent, dates and holding deposits are collected, recorded and approved by relevant departments. Maintain accurate and up-to-date records, including references, bookings and deposits. Manage property keys, ensuring availability, issue to tenants and accurate recording of access codes. Escalate issues, discrepancies or additional requirements to relevant managers and teams. Respond promptly to queries and resolve administrative issues where possible. Work collaboratively with internal teams and contribute ideas to improve administrative processes. Maintain a high level of confidentiality and professionalism at all times. Undertake other administrative duties as required. What we re looking for Proven administrative experience, ideally in a similar industry or role. Excellent written and verbal English communication skills. Strong attention to detail and accuracy and a proactive approach. Ability to work independently with a proactive and positive approach. Strong attention to detail, good numeracy skills and confidence using Word and Excel. Excellent organisational and time-management skills, with the ability to prioritise and remain flexible. Reliable, adaptable and comfortable working to changing deadlines We offer our employee the following benefits: Fresh fruit available each day Regular paid for eye sight test Staff Benefits-Discounts scheme app Company closure for Christmas to New Year Additional annual leave, and SSP top up pay accrual with length of service 1 day off on your birthday & 1 wellness day off per year To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please do not hesitate to apply.
Feb 06, 2026
Full time
Administration Assistant Monday to Friday 10am-6pm, Saturday 11am-5pm with 1 day off in lieu during the week Salary : £24,000 - £26,000 DOE Full time fully office-based only We are looking for an experienced and reliable Administration Assistant to join our busy team. You will support the smooth running of tenancy related administration, working accurately and efficiently in a fast-paced, detail-driven environment. The role Carry out thorough tenant checks, including references, documentation and status checks, in line with company policies. Review credit history and landlord, employment references, ensuring all documentation is accurate and received on time. Process a high volume of tenancy applications and booking requests quickly and accurately. Communicate with clients, providing information, confirming bookings or issuing rejections where necessary. Ensure correct rent, dates and holding deposits are collected, recorded and approved by relevant departments. Maintain accurate and up-to-date records, including references, bookings and deposits. Manage property keys, ensuring availability, issue to tenants and accurate recording of access codes. Escalate issues, discrepancies or additional requirements to relevant managers and teams. Respond promptly to queries and resolve administrative issues where possible. Work collaboratively with internal teams and contribute ideas to improve administrative processes. Maintain a high level of confidentiality and professionalism at all times. Undertake other administrative duties as required. What we re looking for Proven administrative experience, ideally in a similar industry or role. Excellent written and verbal English communication skills. Strong attention to detail and accuracy and a proactive approach. Ability to work independently with a proactive and positive approach. Strong attention to detail, good numeracy skills and confidence using Word and Excel. Excellent organisational and time-management skills, with the ability to prioritise and remain flexible. Reliable, adaptable and comfortable working to changing deadlines We offer our employee the following benefits: Fresh fruit available each day Regular paid for eye sight test Staff Benefits-Discounts scheme app Company closure for Christmas to New Year Additional annual leave, and SSP top up pay accrual with length of service 1 day off on your birthday & 1 wellness day off per year To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please do not hesitate to apply.
Fresh are seeking a dynamic and passionate General Manager to oversee operations at our student accommodation development New Orient House. New Orient House is a 184 bedstudent accommodation building that has a games area and cinema room. We're looking for a General Manager who thrives in a fast-paced environment, values excellence and wants to make a meaningful impact on residents within the building they are managing. In this role you will be responsible for leading a dedicated on site team and working closely with them to create a supportive yet safe living environment for residents to reside. Your leadership will set the tone for the property, fostering collaboration and encouraging everyone to go above and beyond to make the resident feel welcome. A key responsibility of the General Manager is to oversee the effective management of the building. This includes managing budgets, liaising with stakeholders, and proactively seeking solutions to ensure the site continues to deliver exceptional performance. About you We're looking for a motivated leader who thrives in a problem solving environment and has proven experience taking full accountability for the day to day operations of a residential establishment. While this role can be demanding, you must be able to manage pressure effectively, ensuring both you and your team achieve the best possible results. Ultimately, this role is focused on delivering a high quality living experience for residents, while driving operational efficiency and fostering a positive, engaging atmosphere. Think you hold these qualities and skills? Apply today! Benefits of working atFresh? We offer: A dedicated Training team to assist you with development of your on job training. A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work. An in house Learning & Development team to support you with personal and professional development including vocational qualifications. Health cash plan to contribute to everyday healthcare expenses. Access to 'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Stay active and take advantage of our cycle to work scheme. Access to exclusive shopping discounts to help your money go further! Life Insurance for peace of mind. About Fresh Fresh are a multi award winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you're a people person who loves working collaboratively and is great at making things happen, then you'll fit right in!
Feb 06, 2026
Full time
Fresh are seeking a dynamic and passionate General Manager to oversee operations at our student accommodation development New Orient House. New Orient House is a 184 bedstudent accommodation building that has a games area and cinema room. We're looking for a General Manager who thrives in a fast-paced environment, values excellence and wants to make a meaningful impact on residents within the building they are managing. In this role you will be responsible for leading a dedicated on site team and working closely with them to create a supportive yet safe living environment for residents to reside. Your leadership will set the tone for the property, fostering collaboration and encouraging everyone to go above and beyond to make the resident feel welcome. A key responsibility of the General Manager is to oversee the effective management of the building. This includes managing budgets, liaising with stakeholders, and proactively seeking solutions to ensure the site continues to deliver exceptional performance. About you We're looking for a motivated leader who thrives in a problem solving environment and has proven experience taking full accountability for the day to day operations of a residential establishment. While this role can be demanding, you must be able to manage pressure effectively, ensuring both you and your team achieve the best possible results. Ultimately, this role is focused on delivering a high quality living experience for residents, while driving operational efficiency and fostering a positive, engaging atmosphere. Think you hold these qualities and skills? Apply today! Benefits of working atFresh? We offer: A dedicated Training team to assist you with development of your on job training. A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work. An in house Learning & Development team to support you with personal and professional development including vocational qualifications. Health cash plan to contribute to everyday healthcare expenses. Access to 'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Stay active and take advantage of our cycle to work scheme. Access to exclusive shopping discounts to help your money go further! Life Insurance for peace of mind. About Fresh Fresh are a multi award winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you're a people person who loves working collaboratively and is great at making things happen, then you'll fit right in!
