Join the Revolution in Car Finance At Carmoola, we're changing the way people get on the road - making it faster, fairer, and entirely built around the customer. We've started with car finance, reimagining it from the ground up with a seamless, digital experience that puts drivers in control. Since launch, we've raised over £240m from top-tier investors (including QED), helped over 10,000 customers get behind the wheel - and we're scaling fast. To take things to the next level, we're looking for a sharp, systems-savvy and financially fluent Product Manager to lead the evolution of our Loans Squad - a key area driving post-loan activation excellence. Your Mission You'll take the reins on owning and enhancing our Loan Management System and Collections Hub - from building out smarter, scalable automation for financial and operational processes, to streamlining compliance updates and reconciliation workflows. You'll have a huge amount of autonomy and responsibility from day one, and the opportunity to shape how we deliver excellence after the loan goes live. This is a high-impact role for someone who combines a solid grounding in finance with strong product instincts and systems thinking. You'll work cross-functionally with engineers, finance, ops, legal and compliance teams to solve problems that directly affect our operations and customer experience. What You'll Be Doing Own and evolve our Loan Management System and Collections Hub. Design and deliver core product features that support the full lifecycle of an active loan. Build financial and operational automations. Work closely with Finance and Ops to automate manual processes and reduce friction, driving efficiency across teams. Collaborate on compliance and legal updates. Lead initiatives to ensure timely and accurate updates to statutory customer notices and regulatory communications. Develop and maintain reconciliation flows. Support the Finance team with tools and integrations that enable seamless, accurate reconciliation. Be the glue between tech and operations. Work hand-in-hand with engineers to scope, prioritise and deliver scalable systems. Use systems thinking to improve processes. Take a holistic view to optimise end-to-end flows and unlock long-term operational gains. What You'll Bring Product + finance experience. You've worked in a finance role (e.g. finance analyst, systems accountant, or similar) within a fintech or financial services company and transitioned into product management. System design skills. You have a strong grasp of reporting and operational functionalities of a finance data platform and enjoy solving complex operational and technical challenges. Technical fluency. You've worked closely with engineers and are comfortable discussing architecture, workflows, and APIs. Analytical mindset. You're data-driven and use insights to inform product decisions and iterate. Collaborative style. You work well with cross-functional teams and can align diverse stakeholders. Autonomy and ownership. You're proactive, self-directed, and thrive on taking full ownership of your domain. Mission-alignment. Genuine excitement for Carmoola's mission and the chance to shape how people get on the road. Why Join Carmoola? Competitive salary range of £80-95k (depending on experience) Hybrid working: 3 days a week in our London office, in the heart of beautiful Primrose Hill A high-impact role with room to grow. You'll own a core area of our product and operations - with the opportunity to shape and expand the role over time by delivering real results and unlocking new growth opportunities. A culture of trust, kindness and ownership. We move fast, support each other, and enjoy the ride. If this sounds like your kind of challenge, let's talk.
Jul 06, 2025
Full time
Join the Revolution in Car Finance At Carmoola, we're changing the way people get on the road - making it faster, fairer, and entirely built around the customer. We've started with car finance, reimagining it from the ground up with a seamless, digital experience that puts drivers in control. Since launch, we've raised over £240m from top-tier investors (including QED), helped over 10,000 customers get behind the wheel - and we're scaling fast. To take things to the next level, we're looking for a sharp, systems-savvy and financially fluent Product Manager to lead the evolution of our Loans Squad - a key area driving post-loan activation excellence. Your Mission You'll take the reins on owning and enhancing our Loan Management System and Collections Hub - from building out smarter, scalable automation for financial and operational processes, to streamlining compliance updates and reconciliation workflows. You'll have a huge amount of autonomy and responsibility from day one, and the opportunity to shape how we deliver excellence after the loan goes live. This is a high-impact role for someone who combines a solid grounding in finance with strong product instincts and systems thinking. You'll work cross-functionally with engineers, finance, ops, legal and compliance teams to solve problems that directly affect our operations and customer experience. What You'll Be Doing Own and evolve our Loan Management System and Collections Hub. Design and deliver core product features that support the full lifecycle of an active loan. Build financial and operational automations. Work closely with Finance and Ops to automate manual processes and reduce friction, driving efficiency across teams. Collaborate on compliance and legal updates. Lead initiatives to ensure timely and accurate updates to statutory customer notices and regulatory communications. Develop and maintain reconciliation flows. Support the Finance team with tools and integrations that enable seamless, accurate reconciliation. Be the glue between tech and operations. Work hand-in-hand with engineers to scope, prioritise and deliver scalable systems. Use systems thinking to improve processes. Take a holistic view to optimise end-to-end flows and unlock long-term operational gains. What You'll Bring Product + finance experience. You've worked in a finance role (e.g. finance analyst, systems accountant, or similar) within a fintech or financial services company and transitioned into product management. System design skills. You have a strong grasp of reporting and operational functionalities of a finance data platform and enjoy solving complex operational and technical challenges. Technical fluency. You've worked closely with engineers and are comfortable discussing architecture, workflows, and APIs. Analytical mindset. You're data-driven and use insights to inform product decisions and iterate. Collaborative style. You work well with cross-functional teams and can align diverse stakeholders. Autonomy and ownership. You're proactive, self-directed, and thrive on taking full ownership of your domain. Mission-alignment. Genuine excitement for Carmoola's mission and the chance to shape how people get on the road. Why Join Carmoola? Competitive salary range of £80-95k (depending on experience) Hybrid working: 3 days a week in our London office, in the heart of beautiful Primrose Hill A high-impact role with room to grow. You'll own a core area of our product and operations - with the opportunity to shape and expand the role over time by delivering real results and unlocking new growth opportunities. A culture of trust, kindness and ownership. We move fast, support each other, and enjoy the ride. If this sounds like your kind of challenge, let's talk.
Position Summary The Division Manager oversees all matters related to collection and/or post-collections operations, represents the Company to customers, vendors and municipal customers and other external stakeholders, and drives change management initiatives to introduce and sustain new processes that contribute to the growth and durability of the Business Unit. Key Responsibilities Implements and executes plans to complementthe marketareas strategic operation. Oversees safety and accident preventions prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensures a safe and productive work environment for all employees. Leads operations, establishes a pro-active safety culture, maintainscompliance with all standards including, operating, regulatory, safety, accounting, ethics and especiallyenvironmentalto ensure community impact is minimized. Manages day-to-day operations, provides daily support to managers, assures quality and budget performance and ensures adequate staffing levels are maintained to maximize efficiencies and customer service. Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions. Monitors budget and operating metrics while diagnosing and improving processes, procedures and performance by participating in regular P&L review to ensure that budgets are met and develops programs for optimal equipment utilization, maintenance and labor and material costs. Develops both short-term and long-term goals and action plans in conjunction with the Market Area Manager or Regional Vice President. Works closely with maintenance and operations to ensure that the fleet and equipment is maintained in accordance with the DOT regulations, OSHA and Casella policy and procedures. Interacts with local, city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts. Manages and provides leadership to teammembersby effectively communicating, establishing clear goals and objectives, coaching team members on achieving goals, and ensuring access to training and development opportunities that assist employees in attaining the necessary skills to achieve team and corporate results. Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Ensures compliance with all company, state, and federal policies, regulations, and laws regarding employment and employee safety. Education, Experience & Qualifications The successful candidate will be self-directed and driven to take initiative, have a High School Diploma or GED and must be legally eligible to work in the United States. A Bachelor's degree in Business or Logistics and a Certification in Project Management is preferred. Previous leadership experience is required and 10 years of experience in business or logistics is preferred. Commitment to creating and maintaining a safe working environment and knowledge of OSHA and DOT regulations is vital. Strong problem-solving skills and excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers is required. Excellent proficiency with computer programs including Microsoft Office applications is preferred. Attributes Organized, team-oriented individual who is dependable, demonstrates leadership skills, is able to prioritize, work in a fast-paced environment and results-oriented with the ability to see the larger picture while focusing on detailed information. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
Jul 05, 2025
Full time
Position Summary The Division Manager oversees all matters related to collection and/or post-collections operations, represents the Company to customers, vendors and municipal customers and other external stakeholders, and drives change management initiatives to introduce and sustain new processes that contribute to the growth and durability of the Business Unit. Key Responsibilities Implements and executes plans to complementthe marketareas strategic operation. Oversees safety and accident preventions prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensures a safe and productive work environment for all employees. Leads operations, establishes a pro-active safety culture, maintainscompliance with all standards including, operating, regulatory, safety, accounting, ethics and especiallyenvironmentalto ensure community impact is minimized. Manages day-to-day operations, provides daily support to managers, assures quality and budget performance and ensures adequate staffing levels are maintained to maximize efficiencies and customer service. Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions. Monitors budget and operating metrics while diagnosing and improving processes, procedures and performance by participating in regular P&L review to ensure that budgets are met and develops programs for optimal equipment utilization, maintenance and labor and material costs. Develops both short-term and long-term goals and action plans in conjunction with the Market Area Manager or Regional Vice President. Works closely with maintenance and operations to ensure that the fleet and equipment is maintained in accordance with the DOT regulations, OSHA and Casella policy and procedures. Interacts with local, city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts. Manages and provides leadership to teammembersby effectively communicating, establishing clear goals and objectives, coaching team members on achieving goals, and ensuring access to training and development opportunities that assist employees in attaining the necessary skills to achieve team and corporate results. Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Ensures compliance with all company, state, and federal policies, regulations, and laws regarding employment and employee safety. Education, Experience & Qualifications The successful candidate will be self-directed and driven to take initiative, have a High School Diploma or GED and must be legally eligible to work in the United States. A Bachelor's degree in Business or Logistics and a Certification in Project Management is preferred. Previous leadership experience is required and 10 years of experience in business or logistics is preferred. Commitment to creating and maintaining a safe working environment and knowledge of OSHA and DOT regulations is vital. Strong problem-solving skills and excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers is required. Excellent proficiency with computer programs including Microsoft Office applications is preferred. Attributes Organized, team-oriented individual who is dependable, demonstrates leadership skills, is able to prioritize, work in a fast-paced environment and results-oriented with the ability to see the larger picture while focusing on detailed information. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
Parcelly is one of the leading technology companies in the logistics industry specialising in multi-vendor, multi-label parcel shop and micro-depot technology With more than 4,500 parcel shops (Parcelly stations) in over 180 cities, we have been ensuring several million successful parcel collections and returns in the UK, Ireland and Germany since 2014. As a Key Account Manager , you will be the primary point of contact for a portfolio of strategic clients. You will join the final stage of the sales cycle to ensure a smooth handover and will take full ownership of the relationship from contract signature onward. Your role is to nurture and grow these accounts, ensuring exceptional service delivery, contract compliance, and continuous commercial success. Key Responsibilities: Act as the main point of contact for your assigned key accounts. Build and maintain strong, long-term client relationships. Drive client satisfaction by ensuring seamless onboarding, support, and performance delivery. Manage all aspects of account growth, including upselling, cross-selling, renewals, and strategic expansion. Serve as a trusted advisor, aligning Parcelly's services with client objectives. Lead contract negotiations and renewals, focusing on profitability and mutual value. Collaborate cross-functionally with sales, marketing, operations, and finance teams to meet client needs and improve service delivery. Provide clients with insights, reporting, and recommendations based on data and market trends. Use CRM tools to maintain accurate records and manage pipeline activity. Identify and resolve escalations, acting as a key advocate for your clients internally. Contribute to the evolution of Parcelly's platform through client feedback and market intelligence. Prepare presentations, reports, and data analysis to support strategic discussions and reviews. Represent Parcelly externally, positioning our value within the logistics and ecommerce landscape. Champion and implement growth strategies for your accounts in collaboration with leadership. 3+ years' experience in account management, commercial, or growth-focused roles. Proven ability to build and maintain strong relationships with clients across multiple channels, including face-to-face, phone, and email. Strong commercial acumen with a solid foundation in data analysis and reporting. Results-driven with a consistent track record of meeting or exceeding performance targets. Highly self-motivated , well-organised, and resourceful, with the ability to work independently. Demonstrated capacity to take initiative , solve problems under pressure, and persevere in challenging situations. Parcelly offers a hybrid working model to make sure you enjoy both working in the office and remotely Modern facilities and top equipment The best serviced office spaces available (e.g. WeWork, Work.Life, Industrious) Share Option Program (Subject the T&C) & Pension contributions
Jul 05, 2025
Full time
Parcelly is one of the leading technology companies in the logistics industry specialising in multi-vendor, multi-label parcel shop and micro-depot technology With more than 4,500 parcel shops (Parcelly stations) in over 180 cities, we have been ensuring several million successful parcel collections and returns in the UK, Ireland and Germany since 2014. As a Key Account Manager , you will be the primary point of contact for a portfolio of strategic clients. You will join the final stage of the sales cycle to ensure a smooth handover and will take full ownership of the relationship from contract signature onward. Your role is to nurture and grow these accounts, ensuring exceptional service delivery, contract compliance, and continuous commercial success. Key Responsibilities: Act as the main point of contact for your assigned key accounts. Build and maintain strong, long-term client relationships. Drive client satisfaction by ensuring seamless onboarding, support, and performance delivery. Manage all aspects of account growth, including upselling, cross-selling, renewals, and strategic expansion. Serve as a trusted advisor, aligning Parcelly's services with client objectives. Lead contract negotiations and renewals, focusing on profitability and mutual value. Collaborate cross-functionally with sales, marketing, operations, and finance teams to meet client needs and improve service delivery. Provide clients with insights, reporting, and recommendations based on data and market trends. Use CRM tools to maintain accurate records and manage pipeline activity. Identify and resolve escalations, acting as a key advocate for your clients internally. Contribute to the evolution of Parcelly's platform through client feedback and market intelligence. Prepare presentations, reports, and data analysis to support strategic discussions and reviews. Represent Parcelly externally, positioning our value within the logistics and ecommerce landscape. Champion and implement growth strategies for your accounts in collaboration with leadership. 3+ years' experience in account management, commercial, or growth-focused roles. Proven ability to build and maintain strong relationships with clients across multiple channels, including face-to-face, phone, and email. Strong commercial acumen with a solid foundation in data analysis and reporting. Results-driven with a consistent track record of meeting or exceeding performance targets. Highly self-motivated , well-organised, and resourceful, with the ability to work independently. Demonstrated capacity to take initiative , solve problems under pressure, and persevere in challenging situations. Parcelly offers a hybrid working model to make sure you enjoy both working in the office and remotely Modern facilities and top equipment The best serviced office spaces available (e.g. WeWork, Work.Life, Industrious) Share Option Program (Subject the T&C) & Pension contributions
Vacancy Location Plymouth This is a Permanent , Full Time vacancy that will close in a month at 23:59 BST . The Vacancy We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity management and round coverage. With fantastic growth and success over past years, it's time to shape our future. At Evri we are all about our people, our planet and our communities. Our refreshed values are important to us; Do the right Thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers. Our Evri people are what set us apart. We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims / Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up courier and round coverage to minimise business risk and ensure that all requirements are continually met. Motivating and engaging self-employed couriers to ensure a high standard of customer service between the courier and end customer that will improve overall customer and client satisfaction. Cost leadership and driving financial control through cost control of courier fees and ad-hoc payments and asset management. Ensure the timely resolution of customer concerns by working with self-employed couriers and customer service agents to improve customer satisfaction and experience. Responsible for managing the relationship with the delivery unit to ensure a high quality of service is delivered to both couriers and customers. Ensuring safe Health and Safety practices are in place and any failure to adhere to Code of Conduct is identified and resolved in a timely manner. To be successful in this role you will require the following Qualifications: Current UK Driving licence. Knowledge & Experience: Previous experience of coaching, supporting and motivating colleagues. Problem solving and planning effective contingencies and solutions. Technical & People Skills: Customer Focused approach. Ability to adapt to different styles and behaviours. What can we offer you? We offer an excellent remuneration package with fantastic opportunities for progression, learning and development. This is a fantastic opportunity to be part of an exciting, forward-thinking business. Do you have the experience, drive and dedication to make your mark within our business? If so come and join us in our exciting operation to deliver a fantastic parcel experience to our customers for our clients Evri day! About Us Every parcel, every person, every place - every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it's not just customers and retailers who trust us. We've won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet. But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you. Free digital GP service for all colleagues and their family Wagestream - access a portion of your earned income before payday Free basic Will and discounted partner mirror Will for all colleagues 50% discount on sending parcels through Evri Cycle to Work scheme Company funded Life Assurance Employee Assistance Programme with free counselling Great career progression Up to 26 days holiday Voluntary flexible benefits at discounted corporate rates Alternatively, please sign in with Published Published a day ago Closing Closing in a month We value your privacy
Jul 04, 2025
Full time
Vacancy Location Plymouth This is a Permanent , Full Time vacancy that will close in a month at 23:59 BST . The Vacancy We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity management and round coverage. With fantastic growth and success over past years, it's time to shape our future. At Evri we are all about our people, our planet and our communities. Our refreshed values are important to us; Do the right Thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers. Our Evri people are what set us apart. We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims / Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up courier and round coverage to minimise business risk and ensure that all requirements are continually met. Motivating and engaging self-employed couriers to ensure a high standard of customer service between the courier and end customer that will improve overall customer and client satisfaction. Cost leadership and driving financial control through cost control of courier fees and ad-hoc payments and asset management. Ensure the timely resolution of customer concerns by working with self-employed couriers and customer service agents to improve customer satisfaction and experience. Responsible for managing the relationship with the delivery unit to ensure a high quality of service is delivered to both couriers and customers. Ensuring safe Health and Safety practices are in place and any failure to adhere to Code of Conduct is identified and resolved in a timely manner. To be successful in this role you will require the following Qualifications: Current UK Driving licence. Knowledge & Experience: Previous experience of coaching, supporting and motivating colleagues. Problem solving and planning effective contingencies and solutions. Technical & People Skills: Customer Focused approach. Ability to adapt to different styles and behaviours. What can we offer you? We offer an excellent remuneration package with fantastic opportunities for progression, learning and development. This is a fantastic opportunity to be part of an exciting, forward-thinking business. Do you have the experience, drive and dedication to make your mark within our business? If so come and join us in our exciting operation to deliver a fantastic parcel experience to our customers for our clients Evri day! About Us Every parcel, every person, every place - every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it's not just customers and retailers who trust us. We've won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet. But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you. Free digital GP service for all colleagues and their family Wagestream - access a portion of your earned income before payday Free basic Will and discounted partner mirror Will for all colleagues 50% discount on sending parcels through Evri Cycle to Work scheme Company funded Life Assurance Employee Assistance Programme with free counselling Great career progression Up to 26 days holiday Voluntary flexible benefits at discounted corporate rates Alternatively, please sign in with Published Published a day ago Closing Closing in a month We value your privacy
Vacancy Location Belfast This is a Temporary , Full Time vacancy that will close in a month at 23:59 BST . The Vacancy We are looking for a Community Delivery Manager Belfast to join us on a 6 month Fixed Term Contract. We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of the Community Delivery Manager is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity management and round coverage. With fantastic growth and success over past years, it's time to shape our future. At Evri we are all about our people, our planet and our communities. We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims / Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up courier and round coverage to minimise business risk and ensure that all requirements are continually met. Motivating and engaging self-employed couriers to ensure a high standard of customer service between the courier and end customer that will improve overall customer and client satisfaction. Cost leadership and driving financial control through cost control of courier fees and ad-hoc payments and asset management. Ensure the timely resolution of customer concerns by working with self-employed couriers and customer service agents to improve customer satisfaction and experience. Responsible for managing the relationship with the delivery unit to ensure a high quality of service is delivered to both couriers and customers. Ensuring safe Health and Safety practices are in place and any failure to adhere to Code of Conduct is identified and resolved in a timely manner. To be successful in this role you will require the following Qualifications: Current UK Driving licence Knowledge & Experience: Previous experience of coaching, supporting and motivating colleagues Problem solving and planning effective contingencies and solutions Technical & People Skills: Customer Focused approach Ability to adapt to different styles and behaviours What can we offer you? We offer an excellent remuneration package with fantastic opportunities for progression, learning and development. This is a fantastic opportunity to be part of an exciting, forward-thinking business. Do you have the experience, drive and dedication to make your mark within our business? If so come and join us in our exciting operation to deliver a fantastic parcel experience to our customers for our clients Evri day! About Us Every parcel, every person, every place - every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it's not just customers and retailers who trust us. We've won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet. But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you. Free digital GP service for all colleagues and their family Wagestream - access a portion of your earned income before payday Free basic Will and discounted partner mirror Will for all colleagues 50% discount on sending parcels through Evri Cycle to Work scheme Company funded Life Assurance Employee Assistance Programme with free counselling Great career progression Up to 26 days holiday Voluntary flexible benefits at discounted corporate rates Alternatively, please sign in with Published Published a day ago Closing Closing in a month We value your privacy
Jul 03, 2025
Full time
Vacancy Location Belfast This is a Temporary , Full Time vacancy that will close in a month at 23:59 BST . The Vacancy We are looking for a Community Delivery Manager Belfast to join us on a 6 month Fixed Term Contract. We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of the Community Delivery Manager is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity management and round coverage. With fantastic growth and success over past years, it's time to shape our future. At Evri we are all about our people, our planet and our communities. We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims / Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up courier and round coverage to minimise business risk and ensure that all requirements are continually met. Motivating and engaging self-employed couriers to ensure a high standard of customer service between the courier and end customer that will improve overall customer and client satisfaction. Cost leadership and driving financial control through cost control of courier fees and ad-hoc payments and asset management. Ensure the timely resolution of customer concerns by working with self-employed couriers and customer service agents to improve customer satisfaction and experience. Responsible for managing the relationship with the delivery unit to ensure a high quality of service is delivered to both couriers and customers. Ensuring safe Health and Safety practices are in place and any failure to adhere to Code of Conduct is identified and resolved in a timely manner. To be successful in this role you will require the following Qualifications: Current UK Driving licence Knowledge & Experience: Previous experience of coaching, supporting and motivating colleagues Problem solving and planning effective contingencies and solutions Technical & People Skills: Customer Focused approach Ability to adapt to different styles and behaviours What can we offer you? We offer an excellent remuneration package with fantastic opportunities for progression, learning and development. This is a fantastic opportunity to be part of an exciting, forward-thinking business. Do you have the experience, drive and dedication to make your mark within our business? If so come and join us in our exciting operation to deliver a fantastic parcel experience to our customers for our clients Evri day! About Us Every parcel, every person, every place - every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it's not just customers and retailers who trust us. We've won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet. But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you. Free digital GP service for all colleagues and their family Wagestream - access a portion of your earned income before payday Free basic Will and discounted partner mirror Will for all colleagues 50% discount on sending parcels through Evri Cycle to Work scheme Company funded Life Assurance Employee Assistance Programme with free counselling Great career progression Up to 26 days holiday Voluntary flexible benefits at discounted corporate rates Alternatively, please sign in with Published Published a day ago Closing Closing in a month We value your privacy
Handi-Crafters is partnering with Bob Madonna (Diversified Services LLC) on a search for a Senior Director of Finance & Administrations to lead the financial and operations efforts of a nonprofit in Thorndale, PA that has been serving the community for over 60 years. Handi-Crafters Opportunity Center has been a trusted leader in providing vocational services that create meaningful opportunities for individuals with disabilities. As a mission-driven nonprofit, we offer a unique pathway to employment through our contract packaging and assembly kitting business, helping individuals develop essential skills for competitive employment. Each year, we support more than 200 individuals in achieving their personal goals, building independence, and reaching their full potential. Our comprehensive program includes skill development, case management, job coaching, adult day support, and community participation experiences such as volunteering. By delivering these services with care and purpose, we're enhancing the quality of life for those we proudly serve and empowering them to thrive. Position Summary REPORTS TO: Executive Director POSITION STATUS: Full time, exempt POSITION OBJECTIVE The Senior Director of Finance & Administrations (Senior Director) provides strategic, forward-thinking insight and leadership in the areas of finance, facilities, operation, HR, and information technology. They oversee management and strategic decision-making and financial outcomes with the Board of Directors, and the Executive and Senior Leadership Teams of Handi-Crafters. They will ensure the appropriate and adequate stewardship of Handi-Crafters' assets and mitigation of risk to ensure the efficient and safe delivery of Handi-Crafters' purpose, enriching communities, one client at a time. Currently Handi-Crafters' budget is close to $9M. Using their strategic-thinking and professional insight, this individual can identify, research, select, and champion the implementation of large projects and initiatives that transcend across teams and programs and sustain the desired change over time. They are a change leader who seeks and finds ways to modernize and streamline processes while ensuring the teams under their responsibility maintain a customer-centered approach. Key Performance Indicators are used to help determine if all departments are making an impact, demonstrating value, managing resources, and focusing on improvement efforts. The Senior Director of Finance & Administrations reports directly to the Executive Director. They will use data to empower other executive leaders and the Board of Directors in their decision-making process. Their ability to analyze industry and economic trends, as well as shape strategy and direct annual priorities within the finance, facility, operations, HR, and information technology teams are critically important. The Senior Director will have the opportunity to evaluate current strategies, consolidate strengths, and develop a finance and operations plan for the present and the future. Key Responsibilities Work closely with the Board of Directors, Executive Director, and Senior Leadership Team to assist Handi-Crafters in fulfilling its mission. Work across all teams to ensure Handi-Crafters' strategic plan becomes operational. Provide professional staff leadership to the Finance Committee of the Handi-Crafters Board of Directors. Attend and actively participate in Board of Director's meetings as well as any appropriate ad hoc and subcommittees of the Board of Directors. Maintain assigned external relationships including federal, state, and other partners. Provide oversight and control of investment policy compliance, the system of internal control, and other accounting procedures. Lead annual budgeting and planning process in conjunction with the executive leadership team. Administer and review all financial plans and budgets; monitor progress and changes and keep the Board and senior leadership team abreast of the organization's financial status. Ensure the delivery of timely and accurate monthly, quarterly, and year-end financial reports for the Board, Executive Management, and other organizational stakeholders. Ensure Handi-Crafters is prepared for all audits and regulatory reviews and that all filing requirements (e.g., tax) are met in all operational states or at the federal level ahead of deadlines. Develop and maintain billing policies and procedures to ensure compliance with regulatory requirements. Ensure that Handi-Crafters is adhering to Generally Accepted Accounting Principles, (GAAP) and financial accreditation standards. Create and implement policies and procedures to strategically manage assets and resources of Handi-Crafters, including the use of outside consultants or outsourced operations as needed. Provides oversight of capital expenditures, including identification, prioritization, and implementation schedule of projects. Provide oversight and management to the risk management functions of Handi-Crafters related to commercial lines of insurance and business continuity. Lead the overall strategy and vendors overseeing optimization of revenue cycle operations, systems, policies and procedures, charges, claims processing, and self-pay collections. Drive profitability of the P&L and execute the overall business plan to reach goals. Identify challenges, develop solutions, and remove operational barriers to success. Coordinate the preparation of financial statements, financial reports, special analyses, and information reports. Continually improve the timeliness and accuracy of the organization's cash flow and management of the billing and collections process and month end, quarterly and year end closings. Ensure compliance with all tax reporting requirements including income tax, and employment taxes. Provide timely, accurate analysis of budgets and financial reports to assist the Executive Director and other executives with their responsibilities. Oversee completion of timely annual audited financial statements. Evaluate and advise on the financial impact of long-range planning, introduction of new programs/strategies and regulatory action. Optimize the handling of bank and deposit relationships and initiate appropriate strategies to enhance cash position and manage cash flow investment risk and yields. Develop a reliable cash flow projection process and reporting mechanism that includes minimum cash threshold to meet operating needs. Be an advisor, from a financial perspective, on any contracts the organization may enter. Update and implement all necessary business policies and accounting practices and periodically update the organization's accounting manual. Direct the management of grants reporting, compliance, and reconciliation. Manage, oversee, process (as appropriate), and act as back-up for processing all of the following transactions: payroll, accounts payable, accounts receivable, revenue and expense, fixed assets, cash, bank reconciliations and allocations. Oversee and lead month-end closing procedures, including overhead allocations, account reconciliations and updating schedules. Perform other financial-related duties as required. Become an active part of the development team, helping create and implement fundraising strategies/campaigns, and also writing/editing proposals as needed; as assigned, this includes identifying and cultivating relationships with donors/sponsors to secure financial support. Manage and optimize internal processes to enhance productivity, streamline workflows, and improve operational efficiency to ensure programmatic success. Oversee staff/programs, as assigned, and improve programmatic accountability systems, as needed, while also working with program managers to ensure coordination of initiatives. Evaluate vendor and contractor relationships to ensure effective utilization of resources. Oversee and lead annual budgeting and planning process in conjunction with the leadership team. Work with senior management to assure a dynamic, team-focused culture that encourages and respects multiple perspectives and sets clear organizational goals. Manage relationship with outside corporate and not-for-profit counsel. Review all contracts and agreements and seek outside legal advice when needed. Regularly monitor potential situations that may result in financial or reputational risk. Work closely with its outside insurance broker to create annual risk management plan and secure appropriate levels of insurance coverage. Oversee organization-wide technology systems and digital security. Identifies and champions opportunities for streamlining and improving technology, including integration across applications, workstream efficiencies, and internal communication platforms. Ensures that there are updated operational policies, systems, resources, and training for security, safety, and emergency protocols. Oversees virtual and physical office administration, safety and accessibility of the virtual office environment and operational support for staff, events, and meetings. Human Resources & Administration Oversee all HR functions, including recruitment, hiring, onboarding, personnel records, performance reviews, and off boarding. Administer and manage employee benefits, including health insurance, 401(k), pension plans, workers' compensation, and unemployment insurance. . click apply for full job details
Jul 03, 2025
Full time
Handi-Crafters is partnering with Bob Madonna (Diversified Services LLC) on a search for a Senior Director of Finance & Administrations to lead the financial and operations efforts of a nonprofit in Thorndale, PA that has been serving the community for over 60 years. Handi-Crafters Opportunity Center has been a trusted leader in providing vocational services that create meaningful opportunities for individuals with disabilities. As a mission-driven nonprofit, we offer a unique pathway to employment through our contract packaging and assembly kitting business, helping individuals develop essential skills for competitive employment. Each year, we support more than 200 individuals in achieving their personal goals, building independence, and reaching their full potential. Our comprehensive program includes skill development, case management, job coaching, adult day support, and community participation experiences such as volunteering. By delivering these services with care and purpose, we're enhancing the quality of life for those we proudly serve and empowering them to thrive. Position Summary REPORTS TO: Executive Director POSITION STATUS: Full time, exempt POSITION OBJECTIVE The Senior Director of Finance & Administrations (Senior Director) provides strategic, forward-thinking insight and leadership in the areas of finance, facilities, operation, HR, and information technology. They oversee management and strategic decision-making and financial outcomes with the Board of Directors, and the Executive and Senior Leadership Teams of Handi-Crafters. They will ensure the appropriate and adequate stewardship of Handi-Crafters' assets and mitigation of risk to ensure the efficient and safe delivery of Handi-Crafters' purpose, enriching communities, one client at a time. Currently Handi-Crafters' budget is close to $9M. Using their strategic-thinking and professional insight, this individual can identify, research, select, and champion the implementation of large projects and initiatives that transcend across teams and programs and sustain the desired change over time. They are a change leader who seeks and finds ways to modernize and streamline processes while ensuring the teams under their responsibility maintain a customer-centered approach. Key Performance Indicators are used to help determine if all departments are making an impact, demonstrating value, managing resources, and focusing on improvement efforts. The Senior Director of Finance & Administrations reports directly to the Executive Director. They will use data to empower other executive leaders and the Board of Directors in their decision-making process. Their ability to analyze industry and economic trends, as well as shape strategy and direct annual priorities within the finance, facility, operations, HR, and information technology teams are critically important. The Senior Director will have the opportunity to evaluate current strategies, consolidate strengths, and develop a finance and operations plan for the present and the future. Key Responsibilities Work closely with the Board of Directors, Executive Director, and Senior Leadership Team to assist Handi-Crafters in fulfilling its mission. Work across all teams to ensure Handi-Crafters' strategic plan becomes operational. Provide professional staff leadership to the Finance Committee of the Handi-Crafters Board of Directors. Attend and actively participate in Board of Director's meetings as well as any appropriate ad hoc and subcommittees of the Board of Directors. Maintain assigned external relationships including federal, state, and other partners. Provide oversight and control of investment policy compliance, the system of internal control, and other accounting procedures. Lead annual budgeting and planning process in conjunction with the executive leadership team. Administer and review all financial plans and budgets; monitor progress and changes and keep the Board and senior leadership team abreast of the organization's financial status. Ensure the delivery of timely and accurate monthly, quarterly, and year-end financial reports for the Board, Executive Management, and other organizational stakeholders. Ensure Handi-Crafters is prepared for all audits and regulatory reviews and that all filing requirements (e.g., tax) are met in all operational states or at the federal level ahead of deadlines. Develop and maintain billing policies and procedures to ensure compliance with regulatory requirements. Ensure that Handi-Crafters is adhering to Generally Accepted Accounting Principles, (GAAP) and financial accreditation standards. Create and implement policies and procedures to strategically manage assets and resources of Handi-Crafters, including the use of outside consultants or outsourced operations as needed. Provides oversight of capital expenditures, including identification, prioritization, and implementation schedule of projects. Provide oversight and management to the risk management functions of Handi-Crafters related to commercial lines of insurance and business continuity. Lead the overall strategy and vendors overseeing optimization of revenue cycle operations, systems, policies and procedures, charges, claims processing, and self-pay collections. Drive profitability of the P&L and execute the overall business plan to reach goals. Identify challenges, develop solutions, and remove operational barriers to success. Coordinate the preparation of financial statements, financial reports, special analyses, and information reports. Continually improve the timeliness and accuracy of the organization's cash flow and management of the billing and collections process and month end, quarterly and year end closings. Ensure compliance with all tax reporting requirements including income tax, and employment taxes. Provide timely, accurate analysis of budgets and financial reports to assist the Executive Director and other executives with their responsibilities. Oversee completion of timely annual audited financial statements. Evaluate and advise on the financial impact of long-range planning, introduction of new programs/strategies and regulatory action. Optimize the handling of bank and deposit relationships and initiate appropriate strategies to enhance cash position and manage cash flow investment risk and yields. Develop a reliable cash flow projection process and reporting mechanism that includes minimum cash threshold to meet operating needs. Be an advisor, from a financial perspective, on any contracts the organization may enter. Update and implement all necessary business policies and accounting practices and periodically update the organization's accounting manual. Direct the management of grants reporting, compliance, and reconciliation. Manage, oversee, process (as appropriate), and act as back-up for processing all of the following transactions: payroll, accounts payable, accounts receivable, revenue and expense, fixed assets, cash, bank reconciliations and allocations. Oversee and lead month-end closing procedures, including overhead allocations, account reconciliations and updating schedules. Perform other financial-related duties as required. Become an active part of the development team, helping create and implement fundraising strategies/campaigns, and also writing/editing proposals as needed; as assigned, this includes identifying and cultivating relationships with donors/sponsors to secure financial support. Manage and optimize internal processes to enhance productivity, streamline workflows, and improve operational efficiency to ensure programmatic success. Oversee staff/programs, as assigned, and improve programmatic accountability systems, as needed, while also working with program managers to ensure coordination of initiatives. Evaluate vendor and contractor relationships to ensure effective utilization of resources. Oversee and lead annual budgeting and planning process in conjunction with the leadership team. Work with senior management to assure a dynamic, team-focused culture that encourages and respects multiple perspectives and sets clear organizational goals. Manage relationship with outside corporate and not-for-profit counsel. Review all contracts and agreements and seek outside legal advice when needed. Regularly monitor potential situations that may result in financial or reputational risk. Work closely with its outside insurance broker to create annual risk management plan and secure appropriate levels of insurance coverage. Oversee organization-wide technology systems and digital security. Identifies and champions opportunities for streamlining and improving technology, including integration across applications, workstream efficiencies, and internal communication platforms. Ensures that there are updated operational policies, systems, resources, and training for security, safety, and emergency protocols. Oversees virtual and physical office administration, safety and accessibility of the virtual office environment and operational support for staff, events, and meetings. Human Resources & Administration Oversee all HR functions, including recruitment, hiring, onboarding, personnel records, performance reviews, and off boarding. Administer and manage employee benefits, including health insurance, 401(k), pension plans, workers' compensation, and unemployment insurance. . click apply for full job details
Requisition ID: 58314 Position Type: FT Permanent Workplace Arrangement: About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role The Stocks & Broths Creator will independently lead projects in line with business strategy and in response to customer briefs. The role requires developing culinary formulations and related stability performance through demonstrated understanding of food formulation, and influence of materials and processing conditions in delivering taste for meat-based soup, stocks, sauces, and gravies. It requires to utilize Kerry technology to deliver unique solutions and the ability to work with cross functional teams to optimize the strengths of Kerry and deliver the best Taste and Nutrition experience for customers. The Stocks & Broths Creator requires to demonstrate professionalism, flexibility, and adaptability to change together with good interpersonal and communication skills. Key responsibilities Lead developer supporting Stocks & Broths opportunity pipeline. Build strong customer relationships, delivering customer centric solutions and manage customer opportunities to drive Business growth. Deliver innovation by having good understanding of market trends, regulations & restriction, ingredients, customer requirements and processes. Seeing ahead to future possibilities and translating them into breakthrough strategies and innovative solutions Develop collection in partnership with Portfolio Manager. Conducting research and sensory testing for the improvement of existing products and the development of new, outlining procedures and specifications. Utilize Kerry technologies in stocks & broths creation to meet Taste needs and expectations. Ensuring appropriate documentation of experimental trials and outcomes to facilitate scale up and product transfer to manufacturing. Supporting manufacturing site to optimise product production and process improvement. Partner wider team & functions: process engineers, flavour experts, application teams, account managers, suppliers, finance, and regulatory specialists to support project activity and deliver optimum results. Managing and maintaining category collections which includes sourcing of products, stock maintenance, sample requests, tracking and communication with account managers. Mentor, Train and Develop internal talent aligning career development goals with organizational objectives. Qualifications and skills Further Education in a culinary, food, food science, or chef environment Minimum of 5 years' experience working in a technical product development role, with a proven track record of creating culinary dishes or products utilising natural ingredients or other culinary taste technologies and processes. Restaurant chef experience preferred but not essential. Ability to communicate effectively, present technical work to internal stakeholders and external customers. Aligned to Kerry shared values: courage, ownership, inclusiveness, open-mindedness, and enterprising spirit. Action oriented, have a culture of innovation, must be resilient and have good decision-making qualities. A high level of attention to detail and the highest quality standards. Good kitchen & laboratory practices. Good computer skills Flexible Travel A love of preparing and evaluating food. An inquisitive and enquiring mind. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter: Posting Type: LI
Jul 02, 2025
Full time
Requisition ID: 58314 Position Type: FT Permanent Workplace Arrangement: About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role The Stocks & Broths Creator will independently lead projects in line with business strategy and in response to customer briefs. The role requires developing culinary formulations and related stability performance through demonstrated understanding of food formulation, and influence of materials and processing conditions in delivering taste for meat-based soup, stocks, sauces, and gravies. It requires to utilize Kerry technology to deliver unique solutions and the ability to work with cross functional teams to optimize the strengths of Kerry and deliver the best Taste and Nutrition experience for customers. The Stocks & Broths Creator requires to demonstrate professionalism, flexibility, and adaptability to change together with good interpersonal and communication skills. Key responsibilities Lead developer supporting Stocks & Broths opportunity pipeline. Build strong customer relationships, delivering customer centric solutions and manage customer opportunities to drive Business growth. Deliver innovation by having good understanding of market trends, regulations & restriction, ingredients, customer requirements and processes. Seeing ahead to future possibilities and translating them into breakthrough strategies and innovative solutions Develop collection in partnership with Portfolio Manager. Conducting research and sensory testing for the improvement of existing products and the development of new, outlining procedures and specifications. Utilize Kerry technologies in stocks & broths creation to meet Taste needs and expectations. Ensuring appropriate documentation of experimental trials and outcomes to facilitate scale up and product transfer to manufacturing. Supporting manufacturing site to optimise product production and process improvement. Partner wider team & functions: process engineers, flavour experts, application teams, account managers, suppliers, finance, and regulatory specialists to support project activity and deliver optimum results. Managing and maintaining category collections which includes sourcing of products, stock maintenance, sample requests, tracking and communication with account managers. Mentor, Train and Develop internal talent aligning career development goals with organizational objectives. Qualifications and skills Further Education in a culinary, food, food science, or chef environment Minimum of 5 years' experience working in a technical product development role, with a proven track record of creating culinary dishes or products utilising natural ingredients or other culinary taste technologies and processes. Restaurant chef experience preferred but not essential. Ability to communicate effectively, present technical work to internal stakeholders and external customers. Aligned to Kerry shared values: courage, ownership, inclusiveness, open-mindedness, and enterprising spirit. Action oriented, have a culture of innovation, must be resilient and have good decision-making qualities. A high level of attention to detail and the highest quality standards. Good kitchen & laboratory practices. Good computer skills Flexible Travel A love of preparing and evaluating food. An inquisitive and enquiring mind. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter: Posting Type: LI
Overview PURPOSE & IMPACT: The Procurement Reporting Lead plays a pivotal role in transforming procurement data into actionable insights that either enable Buyers to be more effective or confirms compliance with Audit and SOX Controls. The role is accountable for producing, managing and updating reporting frameworks, dashboards, and analytics tools used by the Procurement Team and works collaboratively with the Senior Analytics Manager in the Middle Office to resolve any issues with data quality. The role requires a data-driven professional with strong analytical skills, technical expertise, a collaborative mindset and a passion for data insights to deliver impactful reporting solutions across global procurement operations. Responsibilities New Dashboards, KPIs, Reports & Insights and Improvements Support the Senior Analytics Manager with the build of new Procurement dashboards, reports and insights, including data collection methods and liaison with our top suppliers Identify opportunities for streamlining Procurement data workflows and reporting cycles Data Collection & Data Refresh Conduct regular collections of data that will be used in the various Dashboards, KIPs, Reports & Insights (e.g. from SAP/Finance, R&D, Quality and Assurance, Procurement, Sustainability, Local Teams (e.g. Adriatics) Conduct monthly data refresh of the following built dashboards: Risk management dashboard Spend cubes Payment terms Logistics KPI tracker Coverage tracker Conduct monthly Market Research presentation update (Primes deck) Existing Dashboards, KPIs, Reports & Insights Produce, manage and update all Procurement dashboards, KPIs and performance reports to the specified timelines, ensuring consistency, accuracy and timeliness of data and reporting Issue dashboards, KPIs and performance reports to all relevant stakeholders/recipients, both internal and external, to the respective timelines Ad Hoc Reports Support Heads of Segment and Buyers with design and production of tailored reports and insights to drive strategic sourcing decisions Data Accuracy Accountable for the accuracy of the data and the quality of the insights produced Proactively address any data quality issues with the Senior Analytics Manager in the Middle Office Conduct regular data reviews, data cleanse and gap analysis Qualifications Bachelor's degree in Business, Data Analytics, Supply Chain Management, Finance, or related field Solid experience in analytics, reporting, or related roles, preferably gained within Procurement or a multi-national FMCG environment Strong proficiency in data visualisation software (e.g. Power BI, Tableau) and advanced Excel skills Good experience of working with ERP and Procurement systems (e.g., SAP, SAP Ariba) Strong communication and presentation skills, with the ability to analyse and interpret complex data sets and translate these into meaningful insights. Willingness to learn, combined with very good communication style Ability to liaise and communicate with colleagues on all levels, building essential relationships and working collaboratively across Global teams High level of attention to detail, ensuring precision and accuracy in reporting and analysis Proactively identifies and addresses reporting challenges Highly organised, self-motivated person Thrives in a fast-paced, dynamic environment
Jul 02, 2025
Full time
Overview PURPOSE & IMPACT: The Procurement Reporting Lead plays a pivotal role in transforming procurement data into actionable insights that either enable Buyers to be more effective or confirms compliance with Audit and SOX Controls. The role is accountable for producing, managing and updating reporting frameworks, dashboards, and analytics tools used by the Procurement Team and works collaboratively with the Senior Analytics Manager in the Middle Office to resolve any issues with data quality. The role requires a data-driven professional with strong analytical skills, technical expertise, a collaborative mindset and a passion for data insights to deliver impactful reporting solutions across global procurement operations. Responsibilities New Dashboards, KPIs, Reports & Insights and Improvements Support the Senior Analytics Manager with the build of new Procurement dashboards, reports and insights, including data collection methods and liaison with our top suppliers Identify opportunities for streamlining Procurement data workflows and reporting cycles Data Collection & Data Refresh Conduct regular collections of data that will be used in the various Dashboards, KIPs, Reports & Insights (e.g. from SAP/Finance, R&D, Quality and Assurance, Procurement, Sustainability, Local Teams (e.g. Adriatics) Conduct monthly data refresh of the following built dashboards: Risk management dashboard Spend cubes Payment terms Logistics KPI tracker Coverage tracker Conduct monthly Market Research presentation update (Primes deck) Existing Dashboards, KPIs, Reports & Insights Produce, manage and update all Procurement dashboards, KPIs and performance reports to the specified timelines, ensuring consistency, accuracy and timeliness of data and reporting Issue dashboards, KPIs and performance reports to all relevant stakeholders/recipients, both internal and external, to the respective timelines Ad Hoc Reports Support Heads of Segment and Buyers with design and production of tailored reports and insights to drive strategic sourcing decisions Data Accuracy Accountable for the accuracy of the data and the quality of the insights produced Proactively address any data quality issues with the Senior Analytics Manager in the Middle Office Conduct regular data reviews, data cleanse and gap analysis Qualifications Bachelor's degree in Business, Data Analytics, Supply Chain Management, Finance, or related field Solid experience in analytics, reporting, or related roles, preferably gained within Procurement or a multi-national FMCG environment Strong proficiency in data visualisation software (e.g. Power BI, Tableau) and advanced Excel skills Good experience of working with ERP and Procurement systems (e.g., SAP, SAP Ariba) Strong communication and presentation skills, with the ability to analyse and interpret complex data sets and translate these into meaningful insights. Willingness to learn, combined with very good communication style Ability to liaise and communicate with colleagues on all levels, building essential relationships and working collaboratively across Global teams High level of attention to detail, ensuring precision and accuracy in reporting and analysis Proactively identifies and addresses reporting challenges Highly organised, self-motivated person Thrives in a fast-paced, dynamic environment
Store Manager - London Selfridges STORE MANAGER - ZEGNA LONDON SELFRIDGES At Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Store Manager to lead the team contributing to our proud legacy and helping shape our vibrant future. What makes you, makes Zegna As a Zegna Store Manager you will be the business local expert and Brand Ambassador responsible for delivering the business strategy, promoting our casual luxury brand and achieving business objectives for the store. Acting as an entrepreneur, you will build the business inside and outside the store's four walls. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team. Main Responsibilities Business Development and Sales Management Translate store KPI's into action plans for the team. Provide clear, challenging goals and hold the team accountable. Ensure every team member develops and executes a daily/weekly/monthly sales strategy including client outreach, appointments (in-store, out-of-store and virtual) and consignments. Put in place retention actions through clientelling tools to increase sales in store and virtually. Ensure a standard and accurate application of best practices for selling and customer service; hold the team accountable for consistent execution. Align staff schedules with sales plans to ensure appropriate floor coverage. Interpret competitors' activity and market environment to propose new ideas for business development including the creation of a network of local business partners to act as Zegna Ambassadors and generate client referrals. Develop a deep personal connection with the store's top clients; develop customized strategies for growing the top spending customer segment. Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection. Monitor monthly CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the customer data collection through the appropriate tools. STORE MANAGER - ZEGNA LONDON SELFRIDGES At Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Store Manager to lead the team contributing to our proud legacy and helping shape our vibrant future. What makes you, makes Zegna As a Zegna Store Manager you will be the business local expert and Brand Ambassador responsible for delivering the business strategy, promoting our casual luxury brand and achieving business objectives for the store. Acting as an entrepreneur, you will build the business inside and outside the store's four walls. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team. Main Responsibilities Business Development and Sales Management Translate store KPI's into action plans for the team. Provide clear, challenging goals and hold the team accountable. Ensure every team member develops and executes a daily/weekly/monthly sales strategy including client outreach, appointments (in-store, out-of-store and virtual) and consignments. Put in place retention actions through clientelling tools to increase sales in store and virtually. Ensure a standard and accurate application of best practices for selling and customer service; hold the team accountable for consistent execution. Align staff schedules with sales plans to ensure appropriate floor coverage. Interpret competitors' activity and market environment to propose new ideas for business development including the creation of a network of local business partners to act as Zegna Ambassadors and generate client referrals. Customer Understanding & Engagement Develop a deep personal connection with the store's top clients; develop customized strategies for growing the top spending customer segment. Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection. Monitor monthly CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the customer data collection through the appropriate tools. Team Development and Team Spirit Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment. Embrace and promote change and transformation and actively inspire others to do the same. Attract and recruit the best profiles through networking and market scouting. Facilitate the on-boarding plan for every new employee. Define and assign clear objectives setting challenging goals and monitor individual performances. Identify talents and recognize and reward store best performers. Coach store team to develop competencies and support their growth; ensure training program deployment. Implement effective solution/resolution for all employees' relations issues in collaboration with HR and Retail Area Manager. Brand Presentation Partner with VM to identify and implement product placement strategies to maximize store sales. Partner with local Merchandising team providing effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers. Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance. Retail and Store Operations Assess, monitor and improve store's alteration standards through managing store customer advisors and tailors. Ensure the store team adheres to guidelines policies and procedures in all areas of operational activity. Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service. Requirements Proven Luxury backgrounds is a must Extended Team Leadership experience In Store Business development acumen managing large volumes Intimate local luxury market understanding Fluent in English,proficiency in a second language strongly preferred What makes you, makes our legacy Ermenegildo Zegna Groupis founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world's finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy's most successful family companies and a global luxury lifestyle brand. Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna. Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna. VIEW OPEN POSITIONS
Jul 01, 2025
Full time
Store Manager - London Selfridges STORE MANAGER - ZEGNA LONDON SELFRIDGES At Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Store Manager to lead the team contributing to our proud legacy and helping shape our vibrant future. What makes you, makes Zegna As a Zegna Store Manager you will be the business local expert and Brand Ambassador responsible for delivering the business strategy, promoting our casual luxury brand and achieving business objectives for the store. Acting as an entrepreneur, you will build the business inside and outside the store's four walls. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team. Main Responsibilities Business Development and Sales Management Translate store KPI's into action plans for the team. Provide clear, challenging goals and hold the team accountable. Ensure every team member develops and executes a daily/weekly/monthly sales strategy including client outreach, appointments (in-store, out-of-store and virtual) and consignments. Put in place retention actions through clientelling tools to increase sales in store and virtually. Ensure a standard and accurate application of best practices for selling and customer service; hold the team accountable for consistent execution. Align staff schedules with sales plans to ensure appropriate floor coverage. Interpret competitors' activity and market environment to propose new ideas for business development including the creation of a network of local business partners to act as Zegna Ambassadors and generate client referrals. Develop a deep personal connection with the store's top clients; develop customized strategies for growing the top spending customer segment. Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection. Monitor monthly CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the customer data collection through the appropriate tools. STORE MANAGER - ZEGNA LONDON SELFRIDGES At Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Store Manager to lead the team contributing to our proud legacy and helping shape our vibrant future. What makes you, makes Zegna As a Zegna Store Manager you will be the business local expert and Brand Ambassador responsible for delivering the business strategy, promoting our casual luxury brand and achieving business objectives for the store. Acting as an entrepreneur, you will build the business inside and outside the store's four walls. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team. Main Responsibilities Business Development and Sales Management Translate store KPI's into action plans for the team. Provide clear, challenging goals and hold the team accountable. Ensure every team member develops and executes a daily/weekly/monthly sales strategy including client outreach, appointments (in-store, out-of-store and virtual) and consignments. Put in place retention actions through clientelling tools to increase sales in store and virtually. Ensure a standard and accurate application of best practices for selling and customer service; hold the team accountable for consistent execution. Align staff schedules with sales plans to ensure appropriate floor coverage. Interpret competitors' activity and market environment to propose new ideas for business development including the creation of a network of local business partners to act as Zegna Ambassadors and generate client referrals. Customer Understanding & Engagement Develop a deep personal connection with the store's top clients; develop customized strategies for growing the top spending customer segment. Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection. Monitor monthly CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the customer data collection through the appropriate tools. Team Development and Team Spirit Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment. Embrace and promote change and transformation and actively inspire others to do the same. Attract and recruit the best profiles through networking and market scouting. Facilitate the on-boarding plan for every new employee. Define and assign clear objectives setting challenging goals and monitor individual performances. Identify talents and recognize and reward store best performers. Coach store team to develop competencies and support their growth; ensure training program deployment. Implement effective solution/resolution for all employees' relations issues in collaboration with HR and Retail Area Manager. Brand Presentation Partner with VM to identify and implement product placement strategies to maximize store sales. Partner with local Merchandising team providing effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers. Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance. Retail and Store Operations Assess, monitor and improve store's alteration standards through managing store customer advisors and tailors. Ensure the store team adheres to guidelines policies and procedures in all areas of operational activity. Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service. Requirements Proven Luxury backgrounds is a must Extended Team Leadership experience In Store Business development acumen managing large volumes Intimate local luxury market understanding Fluent in English,proficiency in a second language strongly preferred What makes you, makes our legacy Ermenegildo Zegna Groupis founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world's finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy's most successful family companies and a global luxury lifestyle brand. Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna. Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna. VIEW OPEN POSITIONS
Natural promoters of customer service excellence, our Supervisors are advocates of a first-class shopping experience and go out of their way to ensure that our customers return time and time again. Collaborative and adaptable in their approach, our Supervisors oversee the operational and commercial practices of the store whilst assisting in harmonising efficiencies on the shop floor, assisting the wider in store management team in driving commercial growth in their store. As a Supervisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer. Key accountabilities and KPIs include: Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities Working in partnership with the instore team in delivering an inspirational picture of the TFG vision to maximise branch profitability in line with wider business objectives and promotional incentives Maintaining a commercial approach to role and operations, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination About You As a Supervisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools you succeed in your role within your store. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store. About Us DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday. Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality. TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Jul 01, 2025
Full time
Natural promoters of customer service excellence, our Supervisors are advocates of a first-class shopping experience and go out of their way to ensure that our customers return time and time again. Collaborative and adaptable in their approach, our Supervisors oversee the operational and commercial practices of the store whilst assisting in harmonising efficiencies on the shop floor, assisting the wider in store management team in driving commercial growth in their store. As a Supervisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer. Key accountabilities and KPIs include: Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities Working in partnership with the instore team in delivering an inspirational picture of the TFG vision to maximise branch profitability in line with wider business objectives and promotional incentives Maintaining a commercial approach to role and operations, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination About You As a Supervisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools you succeed in your role within your store. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store. About Us DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday. Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality. TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Credit Manager - Professional Services Permanent Hybrid (2 Days in Birmingham) Up to 70,000 + Benefits Are you a commercially savvy Credit Manager with a background in professional services? Do you have experience leading high-performing teams and a passion for driving results? If so, this could be your next challenge. We're seeking a confident and strategic Credit Manager to join our client's growing business. Based in Birmingham with flexible hybrid working (2 days in the office), this role offers national travel as required and the opportunity to make a significant impact within a professional and collaborative environment. Key Responsibilities Lead and manage the day-to-day operations of the credit control team, overseeing collections and aged debt across multiple regions. Set clear KPIs, monitor performance, and implement continuous improvements to enhance cash flow and reduce bad debt. Provide leadership and support to a small, skilled team - including remote team members - ensuring strong communication, motivation, and development. Build and maintain effective relationships with internal stakeholders, clients, and external partners. Lead on credit risk assessments, reporting, and escalation processes in line with business policies. Partner with finance and commercial teams to support forecasting, reconciliations, and reporting. About You Proven experience in a Credit Manager role within professional services or a similarly complex, regulated environment. Confident managing both office-based and remote team members; experience in remote management is highly desirable. Excellent interpersonal and communication skills, with the ability to influence and challenge at all levels. A strong understanding of credit control procedures, risk management, and compliance. Highly organised, analytical, and solutions-focused. Willingness to travel nationally as per business needs. What's On Offer Salary up to 70,000 depending on experience Hybrid working (2 days per week in Birmingham office) National travel as required A collaborative, inclusive, and professional team culture Ongoing learning and development opportunities Comprehensive benefits package At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jul 01, 2025
Full time
Credit Manager - Professional Services Permanent Hybrid (2 Days in Birmingham) Up to 70,000 + Benefits Are you a commercially savvy Credit Manager with a background in professional services? Do you have experience leading high-performing teams and a passion for driving results? If so, this could be your next challenge. We're seeking a confident and strategic Credit Manager to join our client's growing business. Based in Birmingham with flexible hybrid working (2 days in the office), this role offers national travel as required and the opportunity to make a significant impact within a professional and collaborative environment. Key Responsibilities Lead and manage the day-to-day operations of the credit control team, overseeing collections and aged debt across multiple regions. Set clear KPIs, monitor performance, and implement continuous improvements to enhance cash flow and reduce bad debt. Provide leadership and support to a small, skilled team - including remote team members - ensuring strong communication, motivation, and development. Build and maintain effective relationships with internal stakeholders, clients, and external partners. Lead on credit risk assessments, reporting, and escalation processes in line with business policies. Partner with finance and commercial teams to support forecasting, reconciliations, and reporting. About You Proven experience in a Credit Manager role within professional services or a similarly complex, regulated environment. Confident managing both office-based and remote team members; experience in remote management is highly desirable. Excellent interpersonal and communication skills, with the ability to influence and challenge at all levels. A strong understanding of credit control procedures, risk management, and compliance. Highly organised, analytical, and solutions-focused. Willingness to travel nationally as per business needs. What's On Offer Salary up to 70,000 depending on experience Hybrid working (2 days per week in Birmingham office) National travel as required A collaborative, inclusive, and professional team culture Ongoing learning and development opportunities Comprehensive benefits package At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
At Anglo American we're re-imagining mining to improve people's lives. Our metals are the essential ingredients in smartphones, electric cars, wind turbines; and our diamonds fulfil your dreams. We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. Smart innovation in technology, digitisation & sustainability working hand in hand to connect metals & minerals to all of us who need and value them. Our operational and financial performance, presentations and reports. Join us in transforming the very nature of the industry to help create a safer, cleaner, smarter future. We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. De Beers London is the ultimate diamond jewellery Maison, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high jewellery landscape, we offer a distinctive and unparalleled connection to the source, setting us apart with our unique diamond-first approach. A destination for those seeking the most extraordinary diamond jewellery, De Beers London delivers identifiable, ultra-desirable creations alongside unforgettable service and experiences. Our high jewellery collections showcase the pinnacle of artistry and craftsmanship, celebrating the rarest diamonds through innovative and breathtaking designs. Through powerful and immersive storytelling, we create a compelling vision of luxury that resonate globally whilst remaining deeply relevant to local markets. With a presence worldwide, De Beers London is a luxury jeweller that prioritises craftsmanship and a client-first approach. Our commitment to innovation, artistry and heritage cements our reputation as the foremost authority in diamonds, making De Beers London the definitive jewellery Maison. You will be part of a legacy that defines the future of luxury. Job Description : As the Senior Manager Global Logistics and Distribution, you will be responsible for overseeing all aspects of logistics operations and fulfilment processes to ensure the timely and efficient delivery of products to customers worldwide. You will lead the UK logistics team across Head Office and distribution centres, while maintaining global oversight of regional markets and logistics procedures. Your strategic leadership will be essential in driving operational excellence, cost efficiency, and customer satisfaction across the global logistics and fulfilment network. Key Responsibilities: Define and lead the global logistics and fulfilment strategy, ensuring alignment with business growth and customer expectations. Oversee transportation, warehousing, and distribution operations across all regions, ensuring service excellence and cost efficiency. Drive the adoption of best practices, automation, and scalable solutions to future-proof logistics capabilities. Ensure seamless execution of inbound and outbound logistics, including air and ocean freight, in partnership with 3PLs and carriers. Optimise warehouse performance and inventory accuracy to support timely and precise order fulfilment. Monitor logistics KPIs and lead continuous improvement initiatives to enhance speed, accuracy, and sustainability. Ensure full compliance with international trade regulations, customs requirements, and internal policies. Proactively manage risks related to global trade, working closely with legal, compliance, and customs partners. Partner with supply chain, customer service, IT, and commercial teams to deliver a seamless end-to-end customer experience. Lead and develop a high-performing logistics team, fostering a culture of accountability, innovation, and continuous learning. Qualifications : What You'll Do Act Like an Owner: Take full ownership of global logistics and fulfilment operations, ensuring alignment with strategic goals and customer expectations. Create Clarity: Define clear objectives, processes, and performance standards across the logistics network. Empower Teams: Inspire and support your team to take initiative, innovate, and deliver results. Succeed Together: Build strong partnerships across departments and regions to drive operational success. Challenge Conventions: Continuously seek new ways to improve logistics performance, reduce costs, and enhance customer satisfaction. Who You Are Proven track record in leading global logistics and distribution strategies, with experience in high-value or luxury goods. Strong understanding of international trade, transportation, warehousing, and compliance regulations. Demonstrates a proactive and accountable mindset, with the ability to lead complex operations and deliver results. Exceptional communication and leadership skills, with the ability to influence and collaborate across global teams and functions. High attention to detail and commercial acumen, with a focus on cost efficiency, service excellence, and continuous improvement. Data-driven and analytical, using insights to inform decisions and optimise performance. Values innovation, operational excellence, and a customer-first approach. Committed to fostering a high-performing, inclusive, and collaborative team culture. Consistently strives for excellence, celebrates achievements, and learns from challenges to drive continuous improvement. Additional information : A great working environment Fantastic pension scheme 27days of holiday + bank holidays with the opportunity to buy or sell 5 more days Mental health is a top priority for De Beers Group - we offer free subscription to Headspace and have mental health first aider Employee share schemes Free breakfast & lunch at onsite restaurant Free onsite gym Flexible benefits package Who we are De Beers Group is a company with a rich history and a sparkling future. Since 1888 our experts have searched the world for nature's most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant - for our people, our customers and the world around us. Venetia Mine is part of De Beers Group Managed Operations Business which integrates mines, operations and support functions in the De Beers Group producer countries of Canada and South Africa to shape a safe, sustainable future for De Beers Group's people, shareholders, communities and partners. Safety Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect. Inclusion & Diversity We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Referrals incentive applicable: This opportunity is open to a paid referral incentive according to the Referral Policy. Referral incentives are applicable to De Beers Group internal employees only. Building Forever Sustainability is at the heart of our decision-making - it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers' trust in our diamonds that they can wear with pride. Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications. Dear%0D%0A%0D%0AI saw an interesting position at Anglo American plc and I thought of you as this might be a great fit for your background and I would recommend you review the opportunity. Anglo American plc is a leading global mining company and this might be a positive career move for you.%0D%0APlease review the link below for information about Anglo American plc and the opportunities available.%0D%0A %0D%0AJOB LINK:%0D%0A Dear%0D%0A%0D%0AI saw an interesting position at Anglo American plc and I thought of you as this might be a great fit for your background and I would recommend you review the opportunity. Anglo American plc is a leading global mining company and this might be a positive career move for you.%0D%0APlease review the link below for information about Anglo American plc and the opportunities available.%0D%0A %0D%0AJOB LINK:%0D%0A . click apply for full job details
Jun 30, 2025
Full time
At Anglo American we're re-imagining mining to improve people's lives. Our metals are the essential ingredients in smartphones, electric cars, wind turbines; and our diamonds fulfil your dreams. We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. Smart innovation in technology, digitisation & sustainability working hand in hand to connect metals & minerals to all of us who need and value them. Our operational and financial performance, presentations and reports. Join us in transforming the very nature of the industry to help create a safer, cleaner, smarter future. We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. De Beers London is the ultimate diamond jewellery Maison, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high jewellery landscape, we offer a distinctive and unparalleled connection to the source, setting us apart with our unique diamond-first approach. A destination for those seeking the most extraordinary diamond jewellery, De Beers London delivers identifiable, ultra-desirable creations alongside unforgettable service and experiences. Our high jewellery collections showcase the pinnacle of artistry and craftsmanship, celebrating the rarest diamonds through innovative and breathtaking designs. Through powerful and immersive storytelling, we create a compelling vision of luxury that resonate globally whilst remaining deeply relevant to local markets. With a presence worldwide, De Beers London is a luxury jeweller that prioritises craftsmanship and a client-first approach. Our commitment to innovation, artistry and heritage cements our reputation as the foremost authority in diamonds, making De Beers London the definitive jewellery Maison. You will be part of a legacy that defines the future of luxury. Job Description : As the Senior Manager Global Logistics and Distribution, you will be responsible for overseeing all aspects of logistics operations and fulfilment processes to ensure the timely and efficient delivery of products to customers worldwide. You will lead the UK logistics team across Head Office and distribution centres, while maintaining global oversight of regional markets and logistics procedures. Your strategic leadership will be essential in driving operational excellence, cost efficiency, and customer satisfaction across the global logistics and fulfilment network. Key Responsibilities: Define and lead the global logistics and fulfilment strategy, ensuring alignment with business growth and customer expectations. Oversee transportation, warehousing, and distribution operations across all regions, ensuring service excellence and cost efficiency. Drive the adoption of best practices, automation, and scalable solutions to future-proof logistics capabilities. Ensure seamless execution of inbound and outbound logistics, including air and ocean freight, in partnership with 3PLs and carriers. Optimise warehouse performance and inventory accuracy to support timely and precise order fulfilment. Monitor logistics KPIs and lead continuous improvement initiatives to enhance speed, accuracy, and sustainability. Ensure full compliance with international trade regulations, customs requirements, and internal policies. Proactively manage risks related to global trade, working closely with legal, compliance, and customs partners. Partner with supply chain, customer service, IT, and commercial teams to deliver a seamless end-to-end customer experience. Lead and develop a high-performing logistics team, fostering a culture of accountability, innovation, and continuous learning. Qualifications : What You'll Do Act Like an Owner: Take full ownership of global logistics and fulfilment operations, ensuring alignment with strategic goals and customer expectations. Create Clarity: Define clear objectives, processes, and performance standards across the logistics network. Empower Teams: Inspire and support your team to take initiative, innovate, and deliver results. Succeed Together: Build strong partnerships across departments and regions to drive operational success. Challenge Conventions: Continuously seek new ways to improve logistics performance, reduce costs, and enhance customer satisfaction. Who You Are Proven track record in leading global logistics and distribution strategies, with experience in high-value or luxury goods. Strong understanding of international trade, transportation, warehousing, and compliance regulations. Demonstrates a proactive and accountable mindset, with the ability to lead complex operations and deliver results. Exceptional communication and leadership skills, with the ability to influence and collaborate across global teams and functions. High attention to detail and commercial acumen, with a focus on cost efficiency, service excellence, and continuous improvement. Data-driven and analytical, using insights to inform decisions and optimise performance. Values innovation, operational excellence, and a customer-first approach. Committed to fostering a high-performing, inclusive, and collaborative team culture. Consistently strives for excellence, celebrates achievements, and learns from challenges to drive continuous improvement. Additional information : A great working environment Fantastic pension scheme 27days of holiday + bank holidays with the opportunity to buy or sell 5 more days Mental health is a top priority for De Beers Group - we offer free subscription to Headspace and have mental health first aider Employee share schemes Free breakfast & lunch at onsite restaurant Free onsite gym Flexible benefits package Who we are De Beers Group is a company with a rich history and a sparkling future. Since 1888 our experts have searched the world for nature's most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant - for our people, our customers and the world around us. Venetia Mine is part of De Beers Group Managed Operations Business which integrates mines, operations and support functions in the De Beers Group producer countries of Canada and South Africa to shape a safe, sustainable future for De Beers Group's people, shareholders, communities and partners. Safety Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect. Inclusion & Diversity We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Referrals incentive applicable: This opportunity is open to a paid referral incentive according to the Referral Policy. Referral incentives are applicable to De Beers Group internal employees only. Building Forever Sustainability is at the heart of our decision-making - it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers' trust in our diamonds that they can wear with pride. Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications. Dear%0D%0A%0D%0AI saw an interesting position at Anglo American plc and I thought of you as this might be a great fit for your background and I would recommend you review the opportunity. Anglo American plc is a leading global mining company and this might be a positive career move for you.%0D%0APlease review the link below for information about Anglo American plc and the opportunities available.%0D%0A %0D%0AJOB LINK:%0D%0A Dear%0D%0A%0D%0AI saw an interesting position at Anglo American plc and I thought of you as this might be a great fit for your background and I would recommend you review the opportunity. Anglo American plc is a leading global mining company and this might be a positive career move for you.%0D%0APlease review the link below for information about Anglo American plc and the opportunities available.%0D%0A %0D%0AJOB LINK:%0D%0A . click apply for full job details
Vacancy for Digital Archivist at the National Trust for Scotland Vacancy for Digital Archivist at the National Trust for Scotland 25 November 2022 Edinburgh Fixed Term JOB PURPOSE This role is an exciting opportunity to help shape the future of the National Trust for Scotland (NTS) Corporate Archive Service. As part of a dedicated project team working closely with the NTS Archivist, the Digital Archivist will be responsible for establishing digital preservation principles and good practice at NTS. The role includes undertaking a survey of born-digital records currently held in the archives as well as assisting in the procurement of a digital preservation system for NTS. The post-holder will be supported in their work by the Archive Programme Manager and dedicated external consultants. The role will include opportunities to contribute to other strands of the wider three-year Archives Review Programme, which includes a review of the physical collections and the re-housing of the Trust's Corporate Archive, as well as liaising with colleagues in Corporate Services to identify born-digital material being created across the organisation. The Trust recognises that the management of digital archives is a fast-developing field and is happy to receive applications from any qualified individuals with an interest in developing their experience with digital archives. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Lead on a survey of born-digital records already identified as part of the NTS Archive. Work with the Archive Programme Manager to review existing born-digital and digitised archival records with a view to making recommendations on cataloguing and access. Develop, in consultation with internal stakeholders and external consultants, a digital preservation strategy for the long-term security of the Trust's born-digital and digitised archives. Support the Archive Programme Manager with procurement for and then lead on the roll-out of a new digital preservation system, including documentation and training. Develop workflows for a programme to process the backlog of born-digital archives, taking GDPR, copyright, and NTS business needs into consideration. Deliver a programme of activities relating to born-digital archives which will contribute to the enhancement of the NTS collections and the Archive Service, with an emphasis on improving staff access. Advocate for, and engage with colleagues about, the benefits of long-term digital preservation and best practice relating to digital archives. Engage with the wider archive and digital preservation communities as part of comparator analysis to identify good practice and establish monitoring/reporting benchmarks. Liaise with the Review Archivist undertaking a review of the physical archive collections to create a collections framework, applicable across the whole of NTS, for paper and digital material that has been identified for permanent preservation. Contribute to the development of a vision, strategy, and five-year Action Plan for the Archive Service. Work with the Digital Collections Asset Manager to review and improve access to and management of the photographic archive. Liaise with colleagues in Corporate Services to continue to develop and manage the retention schedule for digital records created by NTS Interested applicants should forward a completed application form to the People Department by email via by Friday 25 th November 2022 . Interviews are likely to be held WB 5 th December 2022.
Jun 30, 2025
Full time
Vacancy for Digital Archivist at the National Trust for Scotland Vacancy for Digital Archivist at the National Trust for Scotland 25 November 2022 Edinburgh Fixed Term JOB PURPOSE This role is an exciting opportunity to help shape the future of the National Trust for Scotland (NTS) Corporate Archive Service. As part of a dedicated project team working closely with the NTS Archivist, the Digital Archivist will be responsible for establishing digital preservation principles and good practice at NTS. The role includes undertaking a survey of born-digital records currently held in the archives as well as assisting in the procurement of a digital preservation system for NTS. The post-holder will be supported in their work by the Archive Programme Manager and dedicated external consultants. The role will include opportunities to contribute to other strands of the wider three-year Archives Review Programme, which includes a review of the physical collections and the re-housing of the Trust's Corporate Archive, as well as liaising with colleagues in Corporate Services to identify born-digital material being created across the organisation. The Trust recognises that the management of digital archives is a fast-developing field and is happy to receive applications from any qualified individuals with an interest in developing their experience with digital archives. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Lead on a survey of born-digital records already identified as part of the NTS Archive. Work with the Archive Programme Manager to review existing born-digital and digitised archival records with a view to making recommendations on cataloguing and access. Develop, in consultation with internal stakeholders and external consultants, a digital preservation strategy for the long-term security of the Trust's born-digital and digitised archives. Support the Archive Programme Manager with procurement for and then lead on the roll-out of a new digital preservation system, including documentation and training. Develop workflows for a programme to process the backlog of born-digital archives, taking GDPR, copyright, and NTS business needs into consideration. Deliver a programme of activities relating to born-digital archives which will contribute to the enhancement of the NTS collections and the Archive Service, with an emphasis on improving staff access. Advocate for, and engage with colleagues about, the benefits of long-term digital preservation and best practice relating to digital archives. Engage with the wider archive and digital preservation communities as part of comparator analysis to identify good practice and establish monitoring/reporting benchmarks. Liaise with the Review Archivist undertaking a review of the physical archive collections to create a collections framework, applicable across the whole of NTS, for paper and digital material that has been identified for permanent preservation. Contribute to the development of a vision, strategy, and five-year Action Plan for the Archive Service. Work with the Digital Collections Asset Manager to review and improve access to and management of the photographic archive. Liaise with colleagues in Corporate Services to continue to develop and manage the retention schedule for digital records created by NTS Interested applicants should forward a completed application form to the People Department by email via by Friday 25 th November 2022 . Interviews are likely to be held WB 5 th December 2022.
Our client, a leading organisation based in Ashford, is seeking a motivated individual to join their Accounts Receivable (AR) team. As a French speaking Credit Controller, you will play a crucial role in recording and reconciling cash receipts, resolving discrepancies, and maintaining strong relationships with customers in France. If you have a passion for finance and a keen eye for detail, this could be the perfect opportunity for you! Please find all the details below: Job Title: French speaking Credit Controller Location: Ashford, Kent Salary: 26,000 - 28,000 Hours: Monday - Thursday, 8:30am - 5pm with 45 minutes for lunch, Friday 8:30am - 3:30pm with 1 hour for lunch Hybrid working: Yes once fully trained, 3 days in the office, 2 days working from home Benefits: 25 days annual leave + Bank holidays, 28 days annual leave after 5 years service Matched pension contribution of 6% 4x Life Assurance Free breakfast/lunch everyday Easter eggs, Christmas hampers, Yoga classes Responsibilities: Contact past due customers via phone, email or letter to collect past due balances. Analyse assigned portfolio to identify delinquent/past due or at-risk collection accounts. Monitor credit holds and account status and credit availability. Reconcile customer accounts. Research and resolve disputed invoice balances/customer deductions. Negotiate prompt payment for delinquent customers and/or arrange payment instalments. Conduct Cash application and credit memo research. Provide invoices, credit memos, statements, packing lists and proof of delivery upon request. Research and resolve tax disputes and obtain valid exemption certificates from customers, including providing corrected invoices. Provide trade reference requests on demand. Monitor daily credit hold report and release shipments. Process final demand letters for balances to be forwarded to third party collections. Process credit balance refund requests. Work the aged balance review and adjustment projects. Experience required for this role: Working knowledge of credit control. Fluent English and French to business level. Oracle experience and knowledge preferred. Proficient in using Excel spreadsheets, Outlook, and Word. Basic accounting knowledge. Next steps: If you are seeking a new opportunity where you can contribute your financial expertise and work with a dynamic team, we would love to hear from you. Join their organisation and be part of a supportive and innovative work environment. Apply today! Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Emma (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 29, 2025
Full time
Our client, a leading organisation based in Ashford, is seeking a motivated individual to join their Accounts Receivable (AR) team. As a French speaking Credit Controller, you will play a crucial role in recording and reconciling cash receipts, resolving discrepancies, and maintaining strong relationships with customers in France. If you have a passion for finance and a keen eye for detail, this could be the perfect opportunity for you! Please find all the details below: Job Title: French speaking Credit Controller Location: Ashford, Kent Salary: 26,000 - 28,000 Hours: Monday - Thursday, 8:30am - 5pm with 45 minutes for lunch, Friday 8:30am - 3:30pm with 1 hour for lunch Hybrid working: Yes once fully trained, 3 days in the office, 2 days working from home Benefits: 25 days annual leave + Bank holidays, 28 days annual leave after 5 years service Matched pension contribution of 6% 4x Life Assurance Free breakfast/lunch everyday Easter eggs, Christmas hampers, Yoga classes Responsibilities: Contact past due customers via phone, email or letter to collect past due balances. Analyse assigned portfolio to identify delinquent/past due or at-risk collection accounts. Monitor credit holds and account status and credit availability. Reconcile customer accounts. Research and resolve disputed invoice balances/customer deductions. Negotiate prompt payment for delinquent customers and/or arrange payment instalments. Conduct Cash application and credit memo research. Provide invoices, credit memos, statements, packing lists and proof of delivery upon request. Research and resolve tax disputes and obtain valid exemption certificates from customers, including providing corrected invoices. Provide trade reference requests on demand. Monitor daily credit hold report and release shipments. Process final demand letters for balances to be forwarded to third party collections. Process credit balance refund requests. Work the aged balance review and adjustment projects. Experience required for this role: Working knowledge of credit control. Fluent English and French to business level. Oracle experience and knowledge preferred. Proficient in using Excel spreadsheets, Outlook, and Word. Basic accounting knowledge. Next steps: If you are seeking a new opportunity where you can contribute your financial expertise and work with a dynamic team, we would love to hear from you. Join their organisation and be part of a supportive and innovative work environment. Apply today! Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Emma (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Leonard Curtis Recovery Limited
Manchester, Lancashire
Senior Quantity Surveyors and Commercial Managers This is an exciting opportunity to join a rapidly growing dynamic organisation. We are looking for quantity surveyors to join our team. Specifically in our Manchester, Birmingham and London offices. We have an enviable reputation and established track record for successfully restructuring and rescuing distressed organisations. We act for a range of business owners, investors, funders, banks and clients in the private and public sector. Significant growth in our real estate and construction teams has created an opportunity for talented quantity surveyors who might wish to join a thriving multi-disciplinary team of accountants, management consultants and insolvency specialists. You are likely to be currently working as a senior commercial manager for a main contractor or specialist sub-contractor and have excellent communication skills. Leonard Curtis is a market leading professional services provider operating across the UK and Channel Islands. Since our formation we've supported business owners and advisors by listening and offering practical solutions and tailored advice. Our expert team of specialists deliver positive strategic advice across restructuring and insolvency, funding and law across 28 offices and we remain the largest independent restructuring firm in the UK. We have built an environment that empowers you to express yourself, to have confidence in who you are and what you're capable of and develop the career you want. Your specific duties and responsibilities will include On site audits and verification of debtor ledgers Evaluation of commercial systems and management capability Advising on the resolution of disputed accounts Assessment of contracts for funding Liaison with instructing funders and stakeholders Cashflow forecasting and monitoring Debtor and Work in Progress ledger collections on behalf of Administrators and Liquidators Additional ad hoc tasks as required Skills Required A minimum of 10 years proven experience working in a Quantity Surveyor role is essential Educated to degree level. Professionally qualified to MRICS or FRICS level. Strong numerical skills. Strong understanding and working knowledge of construction contracts and the contracting sector generally. Strong organisational skills. Personable with strong communication and relationship building capabilities Self-motivated, flexible and solutions focused Previous experience working in a busy, fast-paced environment and knowledge of professional services environment is desirable What we will give you Salary commensurate with experience 27 days holiday + statutory public holidays Private Medical Insurance Contributory Pension Scheme (5% company contribution) Enhanced Family Friendly Policies, including enhanced Maternity pay 2 giving back days per year Learning and Development Leonard Curtis has a wealth of resources available to help you develop your career from the moment you join. Activities range from on-line learning modules to external training and qualifications. Diversity and Inclusion Diversity is a core business imperative of the Group. We are an equal opportunities employer which promotes inclusiveness and always employ the best professional for the job. Having a diverse workforce allows the Group to draw upon a range of different ideas and experiences which supports our business's growth and creates an environment where everyone has an equal opportunity for success. Share job Our Beliefs Express yourself Be yourself every day, in everything you do. Have confidence in what you're capable of and what you bring to the team. Be the difference Care about the work you do and the people we do it for. Treat people with compassion and strive to get the best outcomes. Inspire each other Bring positivity to your work and your working relationships. Collaborate with an open mind and a commitment to achieve great things together. LCBSG Limited Registered in England No. Registered office: Riverside House, Irwell Street, Manchester M3 5EN Reach Commercial Finance Limited. Registered in England no . Leonard Curtis is a trading style of Reach Commercial Finance Limited. Leonard Curtis is a broker not a lender and is independent with access to the whole of market. We may receive commissions that will vary depending on the lender, product or other permissible factors. The nature of any commission model will be confirmed to you before you proceed. Authorised and regulated by the Financial Conduct Authority FCA no. 753686. Registered with the Information Commissioner's Office reference ZA069234 Leonard Curtis Legal Limited is a limited company, registered in England and Wales with registered number . Registered office: Riverside House, Irwell Street, Manchester M3 5EN. Leonard Curtis Legal Limited is registered with the Solicitors Regulation Authority with number 626004.
Jun 29, 2025
Full time
Senior Quantity Surveyors and Commercial Managers This is an exciting opportunity to join a rapidly growing dynamic organisation. We are looking for quantity surveyors to join our team. Specifically in our Manchester, Birmingham and London offices. We have an enviable reputation and established track record for successfully restructuring and rescuing distressed organisations. We act for a range of business owners, investors, funders, banks and clients in the private and public sector. Significant growth in our real estate and construction teams has created an opportunity for talented quantity surveyors who might wish to join a thriving multi-disciplinary team of accountants, management consultants and insolvency specialists. You are likely to be currently working as a senior commercial manager for a main contractor or specialist sub-contractor and have excellent communication skills. Leonard Curtis is a market leading professional services provider operating across the UK and Channel Islands. Since our formation we've supported business owners and advisors by listening and offering practical solutions and tailored advice. Our expert team of specialists deliver positive strategic advice across restructuring and insolvency, funding and law across 28 offices and we remain the largest independent restructuring firm in the UK. We have built an environment that empowers you to express yourself, to have confidence in who you are and what you're capable of and develop the career you want. Your specific duties and responsibilities will include On site audits and verification of debtor ledgers Evaluation of commercial systems and management capability Advising on the resolution of disputed accounts Assessment of contracts for funding Liaison with instructing funders and stakeholders Cashflow forecasting and monitoring Debtor and Work in Progress ledger collections on behalf of Administrators and Liquidators Additional ad hoc tasks as required Skills Required A minimum of 10 years proven experience working in a Quantity Surveyor role is essential Educated to degree level. Professionally qualified to MRICS or FRICS level. Strong numerical skills. Strong understanding and working knowledge of construction contracts and the contracting sector generally. Strong organisational skills. Personable with strong communication and relationship building capabilities Self-motivated, flexible and solutions focused Previous experience working in a busy, fast-paced environment and knowledge of professional services environment is desirable What we will give you Salary commensurate with experience 27 days holiday + statutory public holidays Private Medical Insurance Contributory Pension Scheme (5% company contribution) Enhanced Family Friendly Policies, including enhanced Maternity pay 2 giving back days per year Learning and Development Leonard Curtis has a wealth of resources available to help you develop your career from the moment you join. Activities range from on-line learning modules to external training and qualifications. Diversity and Inclusion Diversity is a core business imperative of the Group. We are an equal opportunities employer which promotes inclusiveness and always employ the best professional for the job. Having a diverse workforce allows the Group to draw upon a range of different ideas and experiences which supports our business's growth and creates an environment where everyone has an equal opportunity for success. Share job Our Beliefs Express yourself Be yourself every day, in everything you do. Have confidence in what you're capable of and what you bring to the team. Be the difference Care about the work you do and the people we do it for. Treat people with compassion and strive to get the best outcomes. Inspire each other Bring positivity to your work and your working relationships. Collaborate with an open mind and a commitment to achieve great things together. LCBSG Limited Registered in England No. Registered office: Riverside House, Irwell Street, Manchester M3 5EN Reach Commercial Finance Limited. Registered in England no . Leonard Curtis is a trading style of Reach Commercial Finance Limited. Leonard Curtis is a broker not a lender and is independent with access to the whole of market. We may receive commissions that will vary depending on the lender, product or other permissible factors. The nature of any commission model will be confirmed to you before you proceed. Authorised and regulated by the Financial Conduct Authority FCA no. 753686. Registered with the Information Commissioner's Office reference ZA069234 Leonard Curtis Legal Limited is a limited company, registered in England and Wales with registered number . Registered office: Riverside House, Irwell Street, Manchester M3 5EN. Leonard Curtis Legal Limited is registered with the Solicitors Regulation Authority with number 626004.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Brand Account Manager - Tiffany, Moncler & Giorgio Armani (North England, Scotland & Ireland) Date: May 31, 2025 Brand: Operations OO Location: London, GB If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions ), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa ), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network ), and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Your with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible. Job Title: Brand Account Manager - Tiffany, Moncler & Giorgio Armani Location: North England, Scotland & Ireland Contract: Permanent Your role As a Frames Brand Account Manager, you are responsible for the delivery of targeted sales for your territory across the North England, Scotland & Ireland. Main responsibilities: Guarantee sales in your area by delivering individual targeted sales volumes, values, return rates, and brand distribution and penetration objectives by effectively identifying and meeting customer needs; Develop business by building relations with customers and visiting them periodically; Effective territory coverage - you will ensure frequency of visits and a consistent level of service for all customers in accordance with company guidelines; Driving customer recommendation - ensuring effective brand, product, and visual merchandising training for your customers' sales and/or dispensing staff to ensure that our customers not only buy our products, but actively recommend them; Deliver presentations of new & seasonal collections to clients at least two times per year for registration of orders in accordance with adopted annual plan of the Company; Follow up new leads and referrals resulting from field activity; Support local and international events and trade marketing and visual merchandising initiatives; Keep product range at clients' outlets, quality and quantity of stock and store supplies under control, ensure that orders input is done in a timely manner and control on orders execution; Identify and resolve client concerns related to EssilorLuxottica products and services; Guarantee respect and correct deployment of commercial policy. Main requirements: A 'can do' attitude - be performance aware and performance responsible, take full ownership for personal and team results while continually striving to find new ways to improve; Effective planning - implementing an effective customer contact strategy: demonstrating a consistent, and effective customer meeting schedule and routinely scheduling future appointments at the end of each call, building effective 'bottom up' customer goals in order to deliver objectives; Being an active team member - creating internal and external business partnerships, showing willingness to share ideas and actively supporting other members of the team and other company functions. Ideally knowledge of eyewear, sports enthusiast, experience selling branded sports eyewear/clothing/equipment and/or have an understanding of the Optical Industry/world. Have a full, clean driving license (essential); Have demonstrable customer service and selling experience, ideally in a field sales environment. Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application. Job Segment: Marketing Manager, Merchandising, Ophthalmic, Branding, Social Media, Marketing, Retail, Healthcare Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
Jun 29, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Brand Account Manager - Tiffany, Moncler & Giorgio Armani (North England, Scotland & Ireland) Date: May 31, 2025 Brand: Operations OO Location: London, GB If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions ), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa ), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network ), and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Your with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible. Job Title: Brand Account Manager - Tiffany, Moncler & Giorgio Armani Location: North England, Scotland & Ireland Contract: Permanent Your role As a Frames Brand Account Manager, you are responsible for the delivery of targeted sales for your territory across the North England, Scotland & Ireland. Main responsibilities: Guarantee sales in your area by delivering individual targeted sales volumes, values, return rates, and brand distribution and penetration objectives by effectively identifying and meeting customer needs; Develop business by building relations with customers and visiting them periodically; Effective territory coverage - you will ensure frequency of visits and a consistent level of service for all customers in accordance with company guidelines; Driving customer recommendation - ensuring effective brand, product, and visual merchandising training for your customers' sales and/or dispensing staff to ensure that our customers not only buy our products, but actively recommend them; Deliver presentations of new & seasonal collections to clients at least two times per year for registration of orders in accordance with adopted annual plan of the Company; Follow up new leads and referrals resulting from field activity; Support local and international events and trade marketing and visual merchandising initiatives; Keep product range at clients' outlets, quality and quantity of stock and store supplies under control, ensure that orders input is done in a timely manner and control on orders execution; Identify and resolve client concerns related to EssilorLuxottica products and services; Guarantee respect and correct deployment of commercial policy. Main requirements: A 'can do' attitude - be performance aware and performance responsible, take full ownership for personal and team results while continually striving to find new ways to improve; Effective planning - implementing an effective customer contact strategy: demonstrating a consistent, and effective customer meeting schedule and routinely scheduling future appointments at the end of each call, building effective 'bottom up' customer goals in order to deliver objectives; Being an active team member - creating internal and external business partnerships, showing willingness to share ideas and actively supporting other members of the team and other company functions. Ideally knowledge of eyewear, sports enthusiast, experience selling branded sports eyewear/clothing/equipment and/or have an understanding of the Optical Industry/world. Have a full, clean driving license (essential); Have demonstrable customer service and selling experience, ideally in a field sales environment. Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application. Job Segment: Marketing Manager, Merchandising, Ophthalmic, Branding, Social Media, Marketing, Retail, Healthcare Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
Company Description We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we're great, but as a team we're unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux. Our Commitment At Zenith International, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences.We are committed to encouraging our talent to participate in Publicis Groupe's wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company's many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network. Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers. Job Description About the client Swarovski is one of the world's most iconic premium brands with 130 years of heritage. In the past five years they have been in a journey to luxurise the brand position and elevate consumer experience with bold, colourful new collections and associating with key popular celebrities (Kim Kardashian/SKIMS, Ariana Grande) appealing to younger generations. At Zenith we are key partners supporting their successful transformation, managing a network of 35+ markets covering iconic, impactful activations across offline and digital channels. About the role We're seeking a Global Digital Lead to drive strategic digital delivery and performance for Swarovski. Sitting at the centre of brand and performance collaboration, this role involves steering global governance, innovation, and integrated marketing delivery across regions with an emphasis on data-driven insight, creative excellence, and operational rigor. Responsibilities About the work Work •Support Business Director to deliver outstanding work every time•Lead day-to-day output of the team•Coordinate local/global campaign launches and performance reviews through shared processes, calendars, and tracking tools•Along with account strategist and Director, lead the development of annual planning guidelines, business reviews and campaign evaluation.•Lead full funnel initiatives: planning, testing, and reporting•Lead and implement Test & Learn agenda•Coordinate global dashboarding, taxonomy management, and data governance Clients •Serve as the senior strategic partner for Swarovski across all global brand and performance marketing initiatives•Maintain strong, collaborative relationships with senior stakeholders•Act as the lead contact for Swarovski Global brand & performance marketing teams•Deliver and set example of immaculate client service (ICS) and ensure ICS is delivered by your direct reports•Be proactive and results orientated in day-to-day client management•Share and celebrate achievements with clients Commercial •Understand how we make money, be aware of growth opportunities•Support Managing Partner in driving account profitability•Understand contractual obligations on your clients•Identify and progress win: win opportunities Team •Manage a team of 1 Manager and 1 Snr. Exec•Build strong relationships with activation teams across disciplines (Programmatic, Social, Search, Commerce - in market and hub team)•Collaborate with channel leads and platform partners to implement platform certifications, trainingplans, and best-practice knowledge sharing Agency •Volunteer for extra-curricular agency initiatives•Share and showcase team's best work across dept•Build strong and effective relationships with all Publicis Media practices•Build strong relationships with your peers, sharing knowledge and experience•Embrace and get involved with agency initiatives and opportunities Qualifications What you need to succeed Solid experience in a senior digital strategy, operations, or brand planning role, ideally within a global brand, media agency, or platform managing global or regional accounts in luxury, fashion, or lifestyleDeep understanding of digital marketing, platform ecosystems, data governance, and creative strategyStrong strategic mindset with operational discipline - capable of connecting long-term brand vision with tactical media performanceExceptional stakeholder management and communication skills, with experience working across regional hubs and global centres of excellenceComfortable owning budgeting, resourcing, governance, and project delivery timelines for complex, high-volume campaignsA collaborative, proactive, and solutions-focused mindset with the ability to lead through ambiguity and manage multiple priorities Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer: WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jun 27, 2025
Full time
Company Description We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we're great, but as a team we're unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux. Our Commitment At Zenith International, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences.We are committed to encouraging our talent to participate in Publicis Groupe's wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company's many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network. Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers. Job Description About the client Swarovski is one of the world's most iconic premium brands with 130 years of heritage. In the past five years they have been in a journey to luxurise the brand position and elevate consumer experience with bold, colourful new collections and associating with key popular celebrities (Kim Kardashian/SKIMS, Ariana Grande) appealing to younger generations. At Zenith we are key partners supporting their successful transformation, managing a network of 35+ markets covering iconic, impactful activations across offline and digital channels. About the role We're seeking a Global Digital Lead to drive strategic digital delivery and performance for Swarovski. Sitting at the centre of brand and performance collaboration, this role involves steering global governance, innovation, and integrated marketing delivery across regions with an emphasis on data-driven insight, creative excellence, and operational rigor. Responsibilities About the work Work •Support Business Director to deliver outstanding work every time•Lead day-to-day output of the team•Coordinate local/global campaign launches and performance reviews through shared processes, calendars, and tracking tools•Along with account strategist and Director, lead the development of annual planning guidelines, business reviews and campaign evaluation.•Lead full funnel initiatives: planning, testing, and reporting•Lead and implement Test & Learn agenda•Coordinate global dashboarding, taxonomy management, and data governance Clients •Serve as the senior strategic partner for Swarovski across all global brand and performance marketing initiatives•Maintain strong, collaborative relationships with senior stakeholders•Act as the lead contact for Swarovski Global brand & performance marketing teams•Deliver and set example of immaculate client service (ICS) and ensure ICS is delivered by your direct reports•Be proactive and results orientated in day-to-day client management•Share and celebrate achievements with clients Commercial •Understand how we make money, be aware of growth opportunities•Support Managing Partner in driving account profitability•Understand contractual obligations on your clients•Identify and progress win: win opportunities Team •Manage a team of 1 Manager and 1 Snr. Exec•Build strong relationships with activation teams across disciplines (Programmatic, Social, Search, Commerce - in market and hub team)•Collaborate with channel leads and platform partners to implement platform certifications, trainingplans, and best-practice knowledge sharing Agency •Volunteer for extra-curricular agency initiatives•Share and showcase team's best work across dept•Build strong and effective relationships with all Publicis Media practices•Build strong relationships with your peers, sharing knowledge and experience•Embrace and get involved with agency initiatives and opportunities Qualifications What you need to succeed Solid experience in a senior digital strategy, operations, or brand planning role, ideally within a global brand, media agency, or platform managing global or regional accounts in luxury, fashion, or lifestyleDeep understanding of digital marketing, platform ecosystems, data governance, and creative strategyStrong strategic mindset with operational discipline - capable of connecting long-term brand vision with tactical media performanceExceptional stakeholder management and communication skills, with experience working across regional hubs and global centres of excellenceComfortable owning budgeting, resourcing, governance, and project delivery timelines for complex, high-volume campaignsA collaborative, proactive, and solutions-focused mindset with the ability to lead through ambiguity and manage multiple priorities Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer: WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
A fantastic opportunity has become available for an experienced credit controller to work within our fast-paced credit control department. This role requires high levels of attention to detail and the ability to manage workload. The role is varied, and you will be working with debt across various ledgers. The ideal candidate would have previous experience working within a pro-active credit control team and be able to demonstrate how you have successfully reduced company debts. Effective communication is essential You will be welcomed into a fast-paced environment and the team around you will ensure you build strong collaborative relationships with colleagues to exceed client expectations. As a key member of the Accounts Team, you will be responsible for applying a pro-active approach ensuring prompt collection of outstanding charges, query resolves and minimising bad debt risk whilst ensuring that the business credit control policy is applied at all times. Duties & responsibilities As listed below but not limited to. Uses initiative to achieve targeted results Collection of rents and service charges and managing large client ledgers Reducing aged debtors, minimising risk to the business Posting receipts to the client ledgers Reconciling bank statements Attend weekly debt meetings where you will update management Regularly liaising and working in conjunction with Managers and Client Accountants dedicated to specific areas. Maintain tenant database with accurate details to assist in pursuing arrears Provide copy invoices and statements Communicate effectively with clients by telephone and email Deal with queries promptly and effectively Maintaining accurate and up to date customer details and account records Managing the full Direct Debit process from registering of mandates to collections for several companies within the portfolio Other ad hoc duties as and when required by management Personal requirements Minimum of 5 years experience working within a dynamic credit control unit Organised and able to work proactively, prioritise, on own initiative and under pressure Conduct regular follow-ups on overdue payments and implement strategies to recover outstanding debts Great attention to detail and a high degree of accuracy Professional telephone manner with clear communication skills and ability to negotiate payment of outstanding debt Ability to demonstrate empathy when required Strong excel skills. Must be well organised with an analytical mind and be competent using Excel with the ability to apply formula to data including but not limited to V-Lookups and Pivot Tables Basic accounting knowledge and ability to reconcile accounts Positive attitude Please submit your CV for immediate consideration. (url removed) (phone number removed) As a recruitment specialist with over 26 years of local experience, I work closely with each Client and Candidate to understand each of their personal requirements. Should this position not fit your criteria as a Candidate, but you are seeking a new opportunity, please do not hesitate to get in touch for a thorough and confidential discussion on future roles and opportunities your new employer. Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Jun 27, 2025
Full time
A fantastic opportunity has become available for an experienced credit controller to work within our fast-paced credit control department. This role requires high levels of attention to detail and the ability to manage workload. The role is varied, and you will be working with debt across various ledgers. The ideal candidate would have previous experience working within a pro-active credit control team and be able to demonstrate how you have successfully reduced company debts. Effective communication is essential You will be welcomed into a fast-paced environment and the team around you will ensure you build strong collaborative relationships with colleagues to exceed client expectations. As a key member of the Accounts Team, you will be responsible for applying a pro-active approach ensuring prompt collection of outstanding charges, query resolves and minimising bad debt risk whilst ensuring that the business credit control policy is applied at all times. Duties & responsibilities As listed below but not limited to. Uses initiative to achieve targeted results Collection of rents and service charges and managing large client ledgers Reducing aged debtors, minimising risk to the business Posting receipts to the client ledgers Reconciling bank statements Attend weekly debt meetings where you will update management Regularly liaising and working in conjunction with Managers and Client Accountants dedicated to specific areas. Maintain tenant database with accurate details to assist in pursuing arrears Provide copy invoices and statements Communicate effectively with clients by telephone and email Deal with queries promptly and effectively Maintaining accurate and up to date customer details and account records Managing the full Direct Debit process from registering of mandates to collections for several companies within the portfolio Other ad hoc duties as and when required by management Personal requirements Minimum of 5 years experience working within a dynamic credit control unit Organised and able to work proactively, prioritise, on own initiative and under pressure Conduct regular follow-ups on overdue payments and implement strategies to recover outstanding debts Great attention to detail and a high degree of accuracy Professional telephone manner with clear communication skills and ability to negotiate payment of outstanding debt Ability to demonstrate empathy when required Strong excel skills. Must be well organised with an analytical mind and be competent using Excel with the ability to apply formula to data including but not limited to V-Lookups and Pivot Tables Basic accounting knowledge and ability to reconcile accounts Positive attitude Please submit your CV for immediate consideration. (url removed) (phone number removed) As a recruitment specialist with over 26 years of local experience, I work closely with each Client and Candidate to understand each of their personal requirements. Should this position not fit your criteria as a Candidate, but you are seeking a new opportunity, please do not hesitate to get in touch for a thorough and confidential discussion on future roles and opportunities your new employer. Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Please note this role is a fixed term contract, for 12 months SThree are pleased to announce we're recruiting for a talented Self-Bill Specialist to join & guide our excellent team based in our fantastic office space in Cadworks, Glasgow. The Self Bill Specialist will be part of the Self Bill Team reporting into the Self Bill & Master Data Manager. The primary function of a Self-Bill Specialist is reconciling the clients' debts to our Collections Management System identifying any anomalies that would prevent the settlement and collection of outstanding debt prior to falling due. The role requires excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries. The role holder should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. What are the day-to-day tasks? Manage their own Self Bill Client portfolio, ensuring accounts are reconciled accurately and that payments are received in line with contractual terms. Provide solutions to internal and external customers without contravening SThree's policies Reconciliation across client Portals and SAP Collections Management for Proactive collections Allocate payments accurately Deliver monthly debt, cash collection and DSO targets Managing financial compliance and adherence to SThree process Working with Placement support and Sales to ensure issues are resolved Reviewing and actioning mis aligned payment terms within MSP's Escalating High Risk accounts to Credit Manager or relevant stakeholders Maintaining accurate records Pro-active follow up on reconciliation issues identified, mitigating aging within the client accounts and enabling prompt collections Work with remote MSP Key Focal Points and MSP Client Focal Points on complex issues Process rebates, and manage payment terms in accordance with agreed process What skills and knowledge are we looking for? Experienced in Financial Reconciliations within a Self-Bill Operation (essential) Excellent excel skills in data compilation & reconciliation (essential) 1-2 years' experience in a high-volume accounts receivable commercial environment SAP/D365 experienced or an adept systems learner Being a self-motivator is essential Excellent attention to detail Ability to support internal and external customers Comfortable working to deadlines Strong interpersonal skills A second language (German, French, Dutch or Spanish) is an advantage but not essential Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private healthcare, discounted dental insurance and health care cash back scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Jun 27, 2025
Contractor
Please note this role is a fixed term contract, for 12 months SThree are pleased to announce we're recruiting for a talented Self-Bill Specialist to join & guide our excellent team based in our fantastic office space in Cadworks, Glasgow. The Self Bill Specialist will be part of the Self Bill Team reporting into the Self Bill & Master Data Manager. The primary function of a Self-Bill Specialist is reconciling the clients' debts to our Collections Management System identifying any anomalies that would prevent the settlement and collection of outstanding debt prior to falling due. The role requires excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries. The role holder should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. What are the day-to-day tasks? Manage their own Self Bill Client portfolio, ensuring accounts are reconciled accurately and that payments are received in line with contractual terms. Provide solutions to internal and external customers without contravening SThree's policies Reconciliation across client Portals and SAP Collections Management for Proactive collections Allocate payments accurately Deliver monthly debt, cash collection and DSO targets Managing financial compliance and adherence to SThree process Working with Placement support and Sales to ensure issues are resolved Reviewing and actioning mis aligned payment terms within MSP's Escalating High Risk accounts to Credit Manager or relevant stakeholders Maintaining accurate records Pro-active follow up on reconciliation issues identified, mitigating aging within the client accounts and enabling prompt collections Work with remote MSP Key Focal Points and MSP Client Focal Points on complex issues Process rebates, and manage payment terms in accordance with agreed process What skills and knowledge are we looking for? Experienced in Financial Reconciliations within a Self-Bill Operation (essential) Excellent excel skills in data compilation & reconciliation (essential) 1-2 years' experience in a high-volume accounts receivable commercial environment SAP/D365 experienced or an adept systems learner Being a self-motivator is essential Excellent attention to detail Ability to support internal and external customers Comfortable working to deadlines Strong interpersonal skills A second language (German, French, Dutch or Spanish) is an advantage but not essential Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private healthcare, discounted dental insurance and health care cash back scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
The Senior Collections Manager will be responsible for overseeing and optimising the debt recovery processes within the post paid subscription segment. The person will implement effective collection strategies and billing processes to minimise financial risk and debt rates while maintaining high standards of customer service. The Collections Manager will lead to deliver efficient debt recovery whilst maintaining compliance within regulatory requirements. Key Responsibilities • Debt collections: Develop and implement effective debt collection strategies to minimise debt rates and maximise recovery of outstanding balances. • Billing and invoicing: Define and simplify billing across all countries whilst localising the process working with local country teams. • External partners: Seek new debt collecting agents (DCA) and credit check partners globally. Maintain effective collections with current partners and ensure correct level of credit check criterias are in place in line with the competition. • Compliance: Ensure all collections activities comply with relevant regulations and company policies. • Analytics: Track and analyse key performance indicators (KPIs) related to billing and collections whilst using data to drive process improvements. • Customer Centric: Collaborate with customer service teams to handle billing disputes and inquiries, ensuring a seamless customer experience. • Customer experience: Lead and implement improves customer journeys in line with local regulations and business requirements to implement effective billing. • Collections Expertise: Strong experience in managing debt collection processes, preferably within the telecommunications or financial services industry. • Regulatory Compliance: In-depth knowledge of regulatory requirements related to debt collections. • Leadership Skills: Proven ability to lead and develop high-performing teams, fostering a collaborative and results-driven environment. • Analytical Abilities: Excellent analytical skills, with the ability to interpret complex data and make informed decisions. • Customer Focus: Strong commitment to delivering high-quality customer service and resolving issues effectively. • Project Management: Proficiency in project management, with the ability to manage multiple initiatives and meet deadlines. • Communication Skills: Exceptional verbal and written communication skills, with the ability to present information clearly and persuasively. • Problem-Solving: Strong problem-solving skills, with the ability to identify issues, develop solutions, and implement changes effectively. • Process Improvement: Experience in identifying and implementing process improvements to enhance operational performance. Education: Bachelor's degree in Business, Finance, Accounting, or a related field. A Master's degree or MBA is preferred. - Experience: Minimum of 5 years of experience in debt collections management, preferably within the telecommunications or financial services industry. - Proven Track Record: Demonstrated success in managing collections operations, with measurable results.
Jun 26, 2025
Full time
The Senior Collections Manager will be responsible for overseeing and optimising the debt recovery processes within the post paid subscription segment. The person will implement effective collection strategies and billing processes to minimise financial risk and debt rates while maintaining high standards of customer service. The Collections Manager will lead to deliver efficient debt recovery whilst maintaining compliance within regulatory requirements. Key Responsibilities • Debt collections: Develop and implement effective debt collection strategies to minimise debt rates and maximise recovery of outstanding balances. • Billing and invoicing: Define and simplify billing across all countries whilst localising the process working with local country teams. • External partners: Seek new debt collecting agents (DCA) and credit check partners globally. Maintain effective collections with current partners and ensure correct level of credit check criterias are in place in line with the competition. • Compliance: Ensure all collections activities comply with relevant regulations and company policies. • Analytics: Track and analyse key performance indicators (KPIs) related to billing and collections whilst using data to drive process improvements. • Customer Centric: Collaborate with customer service teams to handle billing disputes and inquiries, ensuring a seamless customer experience. • Customer experience: Lead and implement improves customer journeys in line with local regulations and business requirements to implement effective billing. • Collections Expertise: Strong experience in managing debt collection processes, preferably within the telecommunications or financial services industry. • Regulatory Compliance: In-depth knowledge of regulatory requirements related to debt collections. • Leadership Skills: Proven ability to lead and develop high-performing teams, fostering a collaborative and results-driven environment. • Analytical Abilities: Excellent analytical skills, with the ability to interpret complex data and make informed decisions. • Customer Focus: Strong commitment to delivering high-quality customer service and resolving issues effectively. • Project Management: Proficiency in project management, with the ability to manage multiple initiatives and meet deadlines. • Communication Skills: Exceptional verbal and written communication skills, with the ability to present information clearly and persuasively. • Problem-Solving: Strong problem-solving skills, with the ability to identify issues, develop solutions, and implement changes effectively. • Process Improvement: Experience in identifying and implementing process improvements to enhance operational performance. Education: Bachelor's degree in Business, Finance, Accounting, or a related field. A Master's degree or MBA is preferred. - Experience: Minimum of 5 years of experience in debt collections management, preferably within the telecommunications or financial services industry. - Proven Track Record: Demonstrated success in managing collections operations, with measurable results.
