Walsall Healthcare NHS Trust have invested in the radiology team and are looking to recruit two enthusiastic, motivated, skilled consultant radiologists to join the team of 12 consultant radiologists, 2 consultant sonographers and 2 consultant reporting radiographers. The successful candidate will have an interest in cross sectional imaging and the Trust is particularly, keen to recruit radiologists with a subspecialist interest in head and neck imaging, Gastrointestinal Tract imaging, Gynaecology and obstetrics imaging, Genito Urinary Imaging, Nuclear Medicine, and oncology imaging; however, other subspecialist interests such as neuroradiology and MSK imaging would be also considered. An ability to undertake non-vascular image guided procedures required in a busy DGH would be required. The proposed job plan typically is 10 programmes activities. The successful candidate would support a cancer MDT with appropriate preparation time. CT, MR reporting, general and within their subspecialist interest. Ultrasound plus or minus some interventional activity and a small amount of plain film reporting. The Trust supports 1.5 SPA for personal development and individual quality with a further negotiable PA time for educational supervision or undertaking a lead role e.g., REALM lead. The radiology team support the acute on call Monday- Friday 08:00-20:00 hours and weekends/bank holidays 10:00-17:00 hours. Out of hours On-call CT is supported by a private partner currently 4Ways. Main duties of the job -To play an active role and share with the other Consultant Radiologists, responsibility for the provision of appropriate services and advice. -Support of 7 day working, including resident on site Radiologist weekdays until 8pm & Saturday and Sunday on a Rotational basis. -Communication and liaison with other departments within the hospital, both clinical and managerial. -Communication and liaison with agencies outside the hospital including the emergency services, GP Surgeries and Urgent Care Centres, and tertiary trauma centre.-Leading clinically on a modality within your area of subspecialist interest. -Responsibility for the supervision, training and education of junior medical staff, with an active role in the training of radiographic, nursing and other staff. -Dealing with personnel and other managerial issues including clinical prioritisation of Imaging requests. -Continuing development of the service, using audit, the application of evidence-based medicine, support development of IT infrastructure, mentorship programme and developing evidence-based pathways within your area of expertise. -Support a culture of learning from excellence as well as learning from mistakes/errors including active contribution to the REALM meetings. -To support the wider organisation in medical professional matters. -To work collaboratively with other organisations within the Black Country STP. Above information is intended to summarise key responsibilities & duties of the role. About us Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space. Job responsibilities This is initially offered as a 10 PA post. A job plan and work schedule will set out agreed arrangements for organisation, location and composition of work subject to mutual agreement with the Clinical Lead. For this post direct clinical care (DCC) (work relating directly to the prevention, diagnosis or treatment of illness) includes emergency work, outpatient activities, multi-disciplinary meetings about direct patient care and administration directly related to the above. Supporting professional activities (SPA) (that underpin direct clinical care) include participation in training, medical education, continuous professional development, formal teaching, audit, clinical management and local clinical governance activities. This will typically consist of the sessions described below but will vary according to the experience and expertise of the candidate and departmental requirements. The exact distribution will be calculated at time of job planning. The Department uses Allocate software for job planning purposes. Home Reporting as rolled out and where applicable will be incorporated into the job plan. CT/MR 3.0 PAs Ultrasound / Imaging Guided procedures 1 - 2 PAs (including procedure list if applicable) Acute Imaging & General reporting 2 PA MDT including preparation 1 PA Personal CPD, Revalidation (QI and Audit , Governance, Teaching, appraisal, departmental meeting, incident investigation & complaints) 1.5 core SPA (0.25 0.5 PA for additional responsibilities subject to approval and needs by department) Out of Hours Duties 1 PA Additional SPA s can be negotiated for extra Trust directed activity e.g., educational supervision, clinical tutor, audit lead appraiser duties (max 0.5 SPA) There is a regular monthly half day audit programme equivalent to 0.25 supporting Pas included in the above. The department offers a 7-day imaging service. Consultant Radiologists are resident on site until 8pm Monday to Friday on a rotational basis, and Saturday / Sunday for 7 hours. Person Specification Qualifications Primary Medical Qualification (MBBS or MBChB or equivalent) Formal General Clinical Radiology Training Programme successful completion GMC registration with licence to Practice Subspeciality Interest & Experience in imaging of Head and Neck, Gynaecology, GIT, Urogenital, or Nuclear medicine Other Subspeciality Interest & Experience in other subspecialities such as but not limited imaging of Paediatrics, MSK, Neuroradiology , Breast, IR etc Highest Additional Academic Qualifications is PG Dip or Master degree or PhD Additional Relevant College or Radiology Exams Such as European Radiology Diploma, MRCS, MRCP Experience At least 4 Years of general Radiology Training experience at registrar level At least 6 month of subspeciality interest Ability to perform Non-vascular image guided procedures such as FNAs, Image guided procedure, Soft tissue biopsy , fluoroscopic examination Formal Fellowship in subspeciality interest Ability tor report Nuclear medicine studies such as bone scans, PET-CT or SPECT-CT. Knowledge Audit & Quality Improvement Programme Experience and implementation. Evidence of Research Publication and Experience Attendance of Management or Leadership courses or experience Formal management experience by being Manager or clinical lead or college tutor or TBD etc Evidence of implementation of research results or Evidence based medicine Evidence of Management of Change in Work Place Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Clinical Director of Clinical Support Services Depending on experienceSalary is dependant on experience
Feb 12, 2026
Full time
Walsall Healthcare NHS Trust have invested in the radiology team and are looking to recruit two enthusiastic, motivated, skilled consultant radiologists to join the team of 12 consultant radiologists, 2 consultant sonographers and 2 consultant reporting radiographers. The successful candidate will have an interest in cross sectional imaging and the Trust is particularly, keen to recruit radiologists with a subspecialist interest in head and neck imaging, Gastrointestinal Tract imaging, Gynaecology and obstetrics imaging, Genito Urinary Imaging, Nuclear Medicine, and oncology imaging; however, other subspecialist interests such as neuroradiology and MSK imaging would be also considered. An ability to undertake non-vascular image guided procedures required in a busy DGH would be required. The proposed job plan typically is 10 programmes activities. The successful candidate would support a cancer MDT with appropriate preparation time. CT, MR reporting, general and within their subspecialist interest. Ultrasound plus or minus some interventional activity and a small amount of plain film reporting. The Trust supports 1.5 SPA for personal development and individual quality with a further negotiable PA time for educational supervision or undertaking a lead role e.g., REALM lead. The radiology team support the acute on call Monday- Friday 08:00-20:00 hours and weekends/bank holidays 10:00-17:00 hours. Out of hours On-call CT is supported by a private partner currently 4Ways. Main duties of the job -To play an active role and share with the other Consultant Radiologists, responsibility for the provision of appropriate services and advice. -Support of 7 day working, including resident on site Radiologist weekdays until 8pm & Saturday and Sunday on a Rotational basis. -Communication and liaison with other departments within the hospital, both clinical and managerial. -Communication and liaison with agencies outside the hospital including the emergency services, GP Surgeries and Urgent Care Centres, and tertiary trauma centre.-Leading clinically on a modality within your area of subspecialist interest. -Responsibility for the supervision, training and education of junior medical staff, with an active role in the training of radiographic, nursing and other staff. -Dealing with personnel and other managerial issues including clinical prioritisation of Imaging requests. -Continuing development of the service, using audit, the application of evidence-based medicine, support development of IT infrastructure, mentorship programme and developing evidence-based pathways within your area of expertise. -Support a culture of learning from excellence as well as learning from mistakes/errors including active contribution to the REALM meetings. -To support the wider organisation in medical professional matters. -To work collaboratively with other organisations within the Black Country STP. Above information is intended to summarise key responsibilities & duties of the role. About us Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space. Job responsibilities This is initially offered as a 10 PA post. A job plan and work schedule will set out agreed arrangements for organisation, location and composition of work subject to mutual agreement with the Clinical Lead. For this post direct clinical care (DCC) (work relating directly to the prevention, diagnosis or treatment of illness) includes emergency work, outpatient activities, multi-disciplinary meetings about direct patient care and administration directly related to the above. Supporting professional activities (SPA) (that underpin direct clinical care) include participation in training, medical education, continuous professional development, formal teaching, audit, clinical management and local clinical governance activities. This will typically consist of the sessions described below but will vary according to the experience and expertise of the candidate and departmental requirements. The exact distribution will be calculated at time of job planning. The Department uses Allocate software for job planning purposes. Home Reporting as rolled out and where applicable will be incorporated into the job plan. CT/MR 3.0 PAs Ultrasound / Imaging Guided procedures 1 - 2 PAs (including procedure list if applicable) Acute Imaging & General reporting 2 PA MDT including preparation 1 PA Personal CPD, Revalidation (QI and Audit , Governance, Teaching, appraisal, departmental meeting, incident investigation & complaints) 1.5 core SPA (0.25 0.5 PA for additional responsibilities subject to approval and needs by department) Out of Hours Duties 1 PA Additional SPA s can be negotiated for extra Trust directed activity e.g., educational supervision, clinical tutor, audit lead appraiser duties (max 0.5 SPA) There is a regular monthly half day audit programme equivalent to 0.25 supporting Pas included in the above. The department offers a 7-day imaging service. Consultant Radiologists are resident on site until 8pm Monday to Friday on a rotational basis, and Saturday / Sunday for 7 hours. Person Specification Qualifications Primary Medical Qualification (MBBS or MBChB or equivalent) Formal General Clinical Radiology Training Programme successful completion GMC registration with licence to Practice Subspeciality Interest & Experience in imaging of Head and Neck, Gynaecology, GIT, Urogenital, or Nuclear medicine Other Subspeciality Interest & Experience in other subspecialities such as but not limited imaging of Paediatrics, MSK, Neuroradiology , Breast, IR etc Highest Additional Academic Qualifications is PG Dip or Master degree or PhD Additional Relevant College or Radiology Exams Such as European Radiology Diploma, MRCS, MRCP Experience At least 4 Years of general Radiology Training experience at registrar level At least 6 month of subspeciality interest Ability to perform Non-vascular image guided procedures such as FNAs, Image guided procedure, Soft tissue biopsy , fluoroscopic examination Formal Fellowship in subspeciality interest Ability tor report Nuclear medicine studies such as bone scans, PET-CT or SPECT-CT. Knowledge Audit & Quality Improvement Programme Experience and implementation. Evidence of Research Publication and Experience Attendance of Management or Leadership courses or experience Formal management experience by being Manager or clinical lead or college tutor or TBD etc Evidence of implementation of research results or Evidence based medicine Evidence of Management of Change in Work Place Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Clinical Director of Clinical Support Services Depending on experienceSalary is dependant on experience
Head of Supporter Insight & Experience £56,297pa + excellent benefits Woking, Surrey GU21 4LL / Hybrid Working Hybrid working: Minimum 40% in person collaboration per month About the role We re excited to be recruiting a Head of Supporter Insight and Experience to lead WWF-UK s understanding of its supporters and ensure that insight is consistently used to shape strategy, journeys and decisions across the organisation. In this role, you ll lead and shape WWF UK s supporter insight and experience, owning the frameworks, intelligence and evidence that guide organisational strategy, supporter journeys, investment decisions, product development and innovation. You ll build and develop a cross organisational insight capability in a new Supporter Experience Directorate - integrating qualitative research, quantitative analysis, audience segmentation, digital analytics and journey intelligence. You will play a key change leadership role, embedding insight led ways of working across Fundraising, Communications, Digital and Technology, and championing a shared understanding of supporter needs and behaviours. A core part of the role is driving digital experience improvement and working collaboratively across teams to inform system development, UX design and experience innovation. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: Proven experience leading organisation-wide qualitative, quantitative and digital insight programmes Strong understanding of supporter or customer behaviours, needs and motivations, with proven experience in supporter segmentation and audience frameworks, as well as journey analysis, mapping and reporting. Experience of leading innovation pipelines, including developing business cases for improvements or investment and managing initiatives, from concept to delivery. Strategic insight leadership and communication skills, able to turn complex evidence into clear organisational direction, priorities and recommendations. Ability to influence senior stakeholders and embed insight led ways of working across fundraising, communications, technology and product teams. Strong people leadership skills, with experience building, leading and supporting insight, research or innovation teams. Proven ability to deliver insight and experience improvements in a fundraising, membership, charity or purpose led context (B2C and/or B2B). Degree level qualification, or equivalent experience, demonstrating strong capability in insight, data, digital, marketing or analytical disciplines. What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 7.5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the button below to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Application closing date : 03/03/2026 Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do. Head of Supporter Insight & Experience - Apply now.
Feb 12, 2026
Full time
Head of Supporter Insight & Experience £56,297pa + excellent benefits Woking, Surrey GU21 4LL / Hybrid Working Hybrid working: Minimum 40% in person collaboration per month About the role We re excited to be recruiting a Head of Supporter Insight and Experience to lead WWF-UK s understanding of its supporters and ensure that insight is consistently used to shape strategy, journeys and decisions across the organisation. In this role, you ll lead and shape WWF UK s supporter insight and experience, owning the frameworks, intelligence and evidence that guide organisational strategy, supporter journeys, investment decisions, product development and innovation. You ll build and develop a cross organisational insight capability in a new Supporter Experience Directorate - integrating qualitative research, quantitative analysis, audience segmentation, digital analytics and journey intelligence. You will play a key change leadership role, embedding insight led ways of working across Fundraising, Communications, Digital and Technology, and championing a shared understanding of supporter needs and behaviours. A core part of the role is driving digital experience improvement and working collaboratively across teams to inform system development, UX design and experience innovation. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: Proven experience leading organisation-wide qualitative, quantitative and digital insight programmes Strong understanding of supporter or customer behaviours, needs and motivations, with proven experience in supporter segmentation and audience frameworks, as well as journey analysis, mapping and reporting. Experience of leading innovation pipelines, including developing business cases for improvements or investment and managing initiatives, from concept to delivery. Strategic insight leadership and communication skills, able to turn complex evidence into clear organisational direction, priorities and recommendations. Ability to influence senior stakeholders and embed insight led ways of working across fundraising, communications, technology and product teams. Strong people leadership skills, with experience building, leading and supporting insight, research or innovation teams. Proven ability to deliver insight and experience improvements in a fundraising, membership, charity or purpose led context (B2C and/or B2B). Degree level qualification, or equivalent experience, demonstrating strong capability in insight, data, digital, marketing or analytical disciplines. What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 7.5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the button below to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Application closing date : 03/03/2026 Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do. Head of Supporter Insight & Experience - Apply now.
THE OPPORTUNITY Introducing a brand-new position to lead our Product Design department. As Head of Product Design, you will be the creative and strategic force driving the future of Katie Loxton's global product vision. From bold concept creation to commercially dynamic ideation, you will lead the design direction that propels the brands forward across every touchpoint with a key focus on our online and in store channels, and a focus on our growing USA market. This is a highly strategic role where you will collaborate closely with other department leads to define channel strategy and elevate product performance and brand impact across all channels. This is an opportunity for you to combine creativity, leadership, strategy and commercial thinking to make your own impact on the next chapter of product design at Katie Loxton. You will take full ownership of developing and inspiring a high-performing Product Design team, guiding them to create collections that truly connect with our customers across all channels and locations. You will thrive on delivering innovative, customer-led design on time and to budget, ensuring every collection not only excites creatively but performs commercially. Innovation and experience will sit at the heart of everything you do. You will champion creativity across the entire customer journey, ensuring every product aligns seamlessly with the company's mission and brand positioning. This is a hybrid role meaning you'll be based at our Head Office in Banbury, Oxfordshire three days a week on average, this may flex up to five days per week during sign off/peak seasons. BEHIND THE BRANDS We're a family-run,entrepreneurial company with an exciting pace of life and abright and friendly team.We are passionate about creatingstunning productswith a personal touch andinnovating our businessbehind the scenes. We value creativity, collaboration and integrity. HOW YOU'LL CONTRIBUTE Lead and own the Product Design function, setting a clear creative vision that relentlessly uplifts, evolves, and redefines the brand within the affordable luxury space Partner with the Creative Director and Managing Director to shape long-term brand and product strategy, championing design as a core growth driver. Act as the custodian of product design vision, translating brand ambition into compelling, market-relevant ranges. Define and deliver the product design strategy across all channels, with key focus of UK online, retail stores, and US market growth, ensuring product drives both brand desirability and commercial performance. Collaborate with the Creative Director / Co-Founder to shape bold, forward-looking collection ideation and frameworks that elevate brand perception, hero aspirational luxury, Challenge category norms, while proactively identifying unmet customer and market opportunities. Translate brand ambition into a cohesive, future-facing product roadmap, ensuring design strategy directly supports growth, differentiation, and long-term brand value. Partner closely with senior and cross-functional stakeholders, including the Head of E-commerce, Brand, and Creative, to ensure creative direction and product development are fully represented in strategic discussions. Take end-to-end ownership of the product journey from concept through individual channel execution to deliver seamless execution and maximum business impact. Lead cross-functional alignment with Heads of Buying, Merchandising, and Sales to define commercial levers, pricing tiers, and volume drivers. Own delivery of product to budget, margin, and KPI targets Take full ownership of range architecture, option plans, and product mix by channel and territory. Analyse consumer and product performance data to evaluate the success of initiatives, partnering with Buying, Merchandising, and Sales to identify opportunities, optimise ranges, and drive continuous improvement in line with growth strategy. Proactively research and analyse market trends and competitor activity to anticipate opportunities, ensuring the brand consistently delivers inspiring, differentiated, and aspirational product ranges for all key markets. Lead and inspire a high-performing design team, coaching and mentoring across all levels to foster creative excellence, innovation, and accountability, ensuring the team consistently meets goals and drives forward the brand's product vision. Take full responsibility for all design direction and product development, both creatively and technically, mentoring and upleveling designers to push technical boundaries and designers skillsets. Champion the sourcing of new materials/techniques and technologies, embedding sustainability, innovation, and quality into product development across all ranges. Ensure personalisation is embedded as a strategic differentiator within the product roadmap. Challenge and align creative briefs from all departments, ensuring alignment with overall ROI and commercial strategies THE TALENT YOU'LL BRING Proven experience working within a similar role within Handbags and Accessories categories A proven track record of delivering highly successful creative product strategies A positive and inspiring leader with excellent stakeholder influencing skills Strong storytelling ability with strong understanding of how this will impact Marketing, Ecommerce and Sales objectives The ability to analyse data to use key insights to develop successful and commercial collections An outstanding sense of design with a strong eye for detail, and an ability to execute luxury design details, and a high attention to detail Excellent interpersonal skills, with strong experience leading and developing a best in class Product design department with various specialisms A wide creative background working across all channels including digital A deep understanding of brand strategy and customer behaviour Excellent knowledge of Adobe Suite An outstanding portfolio, demonstrating concepts from ideation to creation An extremely organised multi-tasker that can respond to changes quickly with an ability to work under tight timelines Strong project management and great problem-solving skills and an ability to prioritise your own workload effectively to ensure all deadlines are met Strong people management skills A strong track record in project planning, including accurate budget and critical path management PERFECTLY PACKAGED A competitivesalary 33 days holiday including bank holidays rising to 35 with length of service Abroadbenefitspackageincluding our staff favourite - a very generousstaff discount acrossboth our brands. Seeall ofourbenefitson our careersportal Opportunities to make an impact as well as learn and developfurther An innovative and friendly workplacewith a team we're proud to be part of. Find out more aboutus andour cultureon ourcareersportal Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don't hire based on cultures, preferences, or personalities - it's what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.
Feb 12, 2026
Full time
THE OPPORTUNITY Introducing a brand-new position to lead our Product Design department. As Head of Product Design, you will be the creative and strategic force driving the future of Katie Loxton's global product vision. From bold concept creation to commercially dynamic ideation, you will lead the design direction that propels the brands forward across every touchpoint with a key focus on our online and in store channels, and a focus on our growing USA market. This is a highly strategic role where you will collaborate closely with other department leads to define channel strategy and elevate product performance and brand impact across all channels. This is an opportunity for you to combine creativity, leadership, strategy and commercial thinking to make your own impact on the next chapter of product design at Katie Loxton. You will take full ownership of developing and inspiring a high-performing Product Design team, guiding them to create collections that truly connect with our customers across all channels and locations. You will thrive on delivering innovative, customer-led design on time and to budget, ensuring every collection not only excites creatively but performs commercially. Innovation and experience will sit at the heart of everything you do. You will champion creativity across the entire customer journey, ensuring every product aligns seamlessly with the company's mission and brand positioning. This is a hybrid role meaning you'll be based at our Head Office in Banbury, Oxfordshire three days a week on average, this may flex up to five days per week during sign off/peak seasons. BEHIND THE BRANDS We're a family-run,entrepreneurial company with an exciting pace of life and abright and friendly team.We are passionate about creatingstunning productswith a personal touch andinnovating our businessbehind the scenes. We value creativity, collaboration and integrity. HOW YOU'LL CONTRIBUTE Lead and own the Product Design function, setting a clear creative vision that relentlessly uplifts, evolves, and redefines the brand within the affordable luxury space Partner with the Creative Director and Managing Director to shape long-term brand and product strategy, championing design as a core growth driver. Act as the custodian of product design vision, translating brand ambition into compelling, market-relevant ranges. Define and deliver the product design strategy across all channels, with key focus of UK online, retail stores, and US market growth, ensuring product drives both brand desirability and commercial performance. Collaborate with the Creative Director / Co-Founder to shape bold, forward-looking collection ideation and frameworks that elevate brand perception, hero aspirational luxury, Challenge category norms, while proactively identifying unmet customer and market opportunities. Translate brand ambition into a cohesive, future-facing product roadmap, ensuring design strategy directly supports growth, differentiation, and long-term brand value. Partner closely with senior and cross-functional stakeholders, including the Head of E-commerce, Brand, and Creative, to ensure creative direction and product development are fully represented in strategic discussions. Take end-to-end ownership of the product journey from concept through individual channel execution to deliver seamless execution and maximum business impact. Lead cross-functional alignment with Heads of Buying, Merchandising, and Sales to define commercial levers, pricing tiers, and volume drivers. Own delivery of product to budget, margin, and KPI targets Take full ownership of range architecture, option plans, and product mix by channel and territory. Analyse consumer and product performance data to evaluate the success of initiatives, partnering with Buying, Merchandising, and Sales to identify opportunities, optimise ranges, and drive continuous improvement in line with growth strategy. Proactively research and analyse market trends and competitor activity to anticipate opportunities, ensuring the brand consistently delivers inspiring, differentiated, and aspirational product ranges for all key markets. Lead and inspire a high-performing design team, coaching and mentoring across all levels to foster creative excellence, innovation, and accountability, ensuring the team consistently meets goals and drives forward the brand's product vision. Take full responsibility for all design direction and product development, both creatively and technically, mentoring and upleveling designers to push technical boundaries and designers skillsets. Champion the sourcing of new materials/techniques and technologies, embedding sustainability, innovation, and quality into product development across all ranges. Ensure personalisation is embedded as a strategic differentiator within the product roadmap. Challenge and align creative briefs from all departments, ensuring alignment with overall ROI and commercial strategies THE TALENT YOU'LL BRING Proven experience working within a similar role within Handbags and Accessories categories A proven track record of delivering highly successful creative product strategies A positive and inspiring leader with excellent stakeholder influencing skills Strong storytelling ability with strong understanding of how this will impact Marketing, Ecommerce and Sales objectives The ability to analyse data to use key insights to develop successful and commercial collections An outstanding sense of design with a strong eye for detail, and an ability to execute luxury design details, and a high attention to detail Excellent interpersonal skills, with strong experience leading and developing a best in class Product design department with various specialisms A wide creative background working across all channels including digital A deep understanding of brand strategy and customer behaviour Excellent knowledge of Adobe Suite An outstanding portfolio, demonstrating concepts from ideation to creation An extremely organised multi-tasker that can respond to changes quickly with an ability to work under tight timelines Strong project management and great problem-solving skills and an ability to prioritise your own workload effectively to ensure all deadlines are met Strong people management skills A strong track record in project planning, including accurate budget and critical path management PERFECTLY PACKAGED A competitivesalary 33 days holiday including bank holidays rising to 35 with length of service Abroadbenefitspackageincluding our staff favourite - a very generousstaff discount acrossboth our brands. Seeall ofourbenefitson our careersportal Opportunities to make an impact as well as learn and developfurther An innovative and friendly workplacewith a team we're proud to be part of. Find out more aboutus andour cultureon ourcareersportal Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don't hire based on cultures, preferences, or personalities - it's what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.
Overview Site Name: USA - Pennsylvania - Upper Providence, UK - Hertfordshire - Ware, USA - Massachusetts - Waltham Posted Date: Feb 4 2026 Business Introduction: At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We are uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D Position Summary To lead and strategically oversee the integration of human factors engineering, user insights, and risk management across the GSK medicine and vaccine development portfolio. Provide enterprise-level direction to assess and continually improve existing capabilities, ensuring user-centric product designs, optimal alignment with the CMC Operating Model, and compliance with all applicable standards and regulatory guidelines for Medical Devices and Combination Products across the full product lifecycle. This role combines human factors with risk management across the product development lifecycle. Key Responsibilities Strategic leadership and capability assessment to develop and drive a strategic vision for human factors engineering (HFE), user insights (UI), and risk management (RM) that supports a broad portfolio of combination products and implements continuous improvements across the full product ecosystem. Foster an enterprise culture that integrates HFE and RM early and across the product development lifecycle, ensuring seamless incorporation into the design control framework and regulatory submissions while ensuring lifecycle success. Oversee risk-based approaches while integrating best practices to address regulatory challenges, integrate with combination product design and manufacturing risk assessments, ensure compliance with relevant standards and regulatory requirements (FDA, EMA, etc.), and minimize on-market risks. Embed design-enabling patient and user insights in early-stage concept development, ensuring alignment with CMC models and product design requirements. Direct and oversee literature data gathering, anthropometric research, and formative and summative HF studies aimed at creating design solutions to meet user needs. Interface effectively with cross-functional teams (Device Development, Medical, Packaging, Regulatory, CMC, Drug Product, etc.) and internal partners (e.g., Manufacturing Science and Technology (MSAT), Artwork and Packaging (APS), etc.) to ensure integrated and harmonized product development. Collaborate with Post-Market Surveillance (PMS) on collecting real-world data (complaints, adverse events, user feedback, etc.) and drive updates to risk assessments and implementation of corrective actions to ensure long-term product safety and effectiveness. Manage a skilled internal team supported by an external partnership framework to ensure effective and efficient execution; coach and mentor team members to foster proactive engagement within product development process, the CMC Operating Model and broader project teams. Assess and evaluate flexible, scalable models for collaboration internally and externally to support program and strategic deliverables while staying abreast of industry practices, regulatory trends, and portfolio needs and challenges to refine processes and framework. Set vision and communicate operational strategies, opportunities, and progress to senior leadership and key stakeholders to drive product success and enterprise capability. Why You? Basic Qualification Bachelor's degree in human factors, industrial design, engineering, psychology, nursing, or related field, plus significant relevant experience. Advanced degree preferred. Demonstrated record of scientific achievement and a broad and integrated knowledge of Human Factors, IFU development, Combination Product requirements, Risk Management for Medical Devices, and application of User Insights and/or Patient Support needs across the product lifecycle. Understanding of relevant regulatory and compliance standards, including ISO standards, MDR, Design Controls, etc., and ability to review/author regulatory documents and responses. Preferred Qualification Advanced degree (MS, PhD) in human factors, ergonomics, industrial design, or related discipline. Experience leading or managing human factors teams or matrixed resources. Hands-on experience with medical device, combination product, or packaging usability work. Familiarity with quantitative and qualitative research methods, and experience with statistical analysis of usability data. Experience working in global, cross-cultural teams and supporting multiple geographic regulatory requirements. Certification or formal training in human factors, usability engineering, or risk management. Location and Working Model This role is based in the United States and offers a hybrid working arrangement. You will be expected to work on-site regularly for team collaboration, lab-based studies, and stakeholder meetings. Occasional travel may be required. What we value You will join a collaborative environment that values patient focus, transparency, respect, and integrity. We want people who communicate clearly, build strong relationships, and take responsibility for delivering high-quality outcomes. We welcome applicants who bring curiosity, empathy, and a commitment to continuous learning and inclusion. Ready to apply? If you are motivated to shape safe and usable solutions that improve health outcomes, we want to hear from you. Please submit your application and tell us how your experience will help advance human-centered design and risk management at GSK. Salary and Benefits: If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $192,225 to $320,375. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. This position offers an annual bonus and eligibility to participate in our share-based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/agency and GSK . click apply for full job details
Feb 12, 2026
Full time
Overview Site Name: USA - Pennsylvania - Upper Providence, UK - Hertfordshire - Ware, USA - Massachusetts - Waltham Posted Date: Feb 4 2026 Business Introduction: At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We are uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D Position Summary To lead and strategically oversee the integration of human factors engineering, user insights, and risk management across the GSK medicine and vaccine development portfolio. Provide enterprise-level direction to assess and continually improve existing capabilities, ensuring user-centric product designs, optimal alignment with the CMC Operating Model, and compliance with all applicable standards and regulatory guidelines for Medical Devices and Combination Products across the full product lifecycle. This role combines human factors with risk management across the product development lifecycle. Key Responsibilities Strategic leadership and capability assessment to develop and drive a strategic vision for human factors engineering (HFE), user insights (UI), and risk management (RM) that supports a broad portfolio of combination products and implements continuous improvements across the full product ecosystem. Foster an enterprise culture that integrates HFE and RM early and across the product development lifecycle, ensuring seamless incorporation into the design control framework and regulatory submissions while ensuring lifecycle success. Oversee risk-based approaches while integrating best practices to address regulatory challenges, integrate with combination product design and manufacturing risk assessments, ensure compliance with relevant standards and regulatory requirements (FDA, EMA, etc.), and minimize on-market risks. Embed design-enabling patient and user insights in early-stage concept development, ensuring alignment with CMC models and product design requirements. Direct and oversee literature data gathering, anthropometric research, and formative and summative HF studies aimed at creating design solutions to meet user needs. Interface effectively with cross-functional teams (Device Development, Medical, Packaging, Regulatory, CMC, Drug Product, etc.) and internal partners (e.g., Manufacturing Science and Technology (MSAT), Artwork and Packaging (APS), etc.) to ensure integrated and harmonized product development. Collaborate with Post-Market Surveillance (PMS) on collecting real-world data (complaints, adverse events, user feedback, etc.) and drive updates to risk assessments and implementation of corrective actions to ensure long-term product safety and effectiveness. Manage a skilled internal team supported by an external partnership framework to ensure effective and efficient execution; coach and mentor team members to foster proactive engagement within product development process, the CMC Operating Model and broader project teams. Assess and evaluate flexible, scalable models for collaboration internally and externally to support program and strategic deliverables while staying abreast of industry practices, regulatory trends, and portfolio needs and challenges to refine processes and framework. Set vision and communicate operational strategies, opportunities, and progress to senior leadership and key stakeholders to drive product success and enterprise capability. Why You? Basic Qualification Bachelor's degree in human factors, industrial design, engineering, psychology, nursing, or related field, plus significant relevant experience. Advanced degree preferred. Demonstrated record of scientific achievement and a broad and integrated knowledge of Human Factors, IFU development, Combination Product requirements, Risk Management for Medical Devices, and application of User Insights and/or Patient Support needs across the product lifecycle. Understanding of relevant regulatory and compliance standards, including ISO standards, MDR, Design Controls, etc., and ability to review/author regulatory documents and responses. Preferred Qualification Advanced degree (MS, PhD) in human factors, ergonomics, industrial design, or related discipline. Experience leading or managing human factors teams or matrixed resources. Hands-on experience with medical device, combination product, or packaging usability work. Familiarity with quantitative and qualitative research methods, and experience with statistical analysis of usability data. Experience working in global, cross-cultural teams and supporting multiple geographic regulatory requirements. Certification or formal training in human factors, usability engineering, or risk management. Location and Working Model This role is based in the United States and offers a hybrid working arrangement. You will be expected to work on-site regularly for team collaboration, lab-based studies, and stakeholder meetings. Occasional travel may be required. What we value You will join a collaborative environment that values patient focus, transparency, respect, and integrity. We want people who communicate clearly, build strong relationships, and take responsibility for delivering high-quality outcomes. We welcome applicants who bring curiosity, empathy, and a commitment to continuous learning and inclusion. Ready to apply? If you are motivated to shape safe and usable solutions that improve health outcomes, we want to hear from you. Please submit your application and tell us how your experience will help advance human-centered design and risk management at GSK. Salary and Benefits: If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $192,225 to $320,375. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. This position offers an annual bonus and eligibility to participate in our share-based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/agency and GSK . click apply for full job details
Head of Policy & Impact £63,800 - £66,940 Permanent 35 hours Glasgow / Hybrid working More information on the role can be found on our dedicated recruitment microsite at: Homeless Network Scotland is seeking to appoint a Head of Policy & Impact to a senior leadership role at a critical moment for homelessness in Scotland. This is an influential position for a strategic thinker who can shape policy, interpret evidence, and bring people together to drive system-level change. Despite Scotland's progressive legislative framework, homelessness is rising and the pressures on services are intensifying. Against this backdrop, Homeless Network Scotland plays a unique national role - connecting people and organisations, influencing policy and plans, and translating evidence and lived experience into action that makes a difference. Reporting to the Chief Executive and working as part of a small, highly motivated leadership team, the Head of Policy & Impact will provide strategic leadership across policy development, programme impact and organisational learning, strengthening Homeless Network Scotland's influence and effectiveness. About Homeless Network Scotland Homeless Network Scotland is the national membership body committed to preventing and resolving homelessness. Its vision is a Scotland where homelessness is prevented and everyone has a safe and settled home. Through convening networks, building cross-sector partnerships, amplifying lived experience and influencing policy with evidence and insight, the organisation works across boundaries to challenge inequality and support lasting change. Homeless Network Scotland leads and coordinates major national programmes including Housing First Scotland and Fair Way Scotland, operating at the intersection of policy, practice and people's lived realities. The Role The Head of Policy & Impact will lead Homeless Network Scotland's policy influence and impact agenda, ensuring the organisation continues to play a credible, authoritative and trusted role across the homelessness system. Key responsibilities include: Shaping, developing and communicating clear, evidence-based policy positions that influence decision-making at national and local levels Building and sustaining strong, relational partnerships across government, statutory bodies, funders, members and the wider homelessness sector Providing strategic oversight of multi-agency programmes, ensuring measurable impact, continuous learning and improvement Embedding organisational learning and impact analysis to strengthen programme delivery, strategy and decision-making Contributing to organisational leadership, strategic direction and risk management as part of the senior team Acting as a visible and credible public voice for Homeless Network Scotland through events, briefings, media engagement and publications This is a highly collaborative and externally facing role, requiring confidence in convening diverse perspectives, navigating complexity and influencing without direct authority. The Person Homeless Network Scotland is open to candidates from a range of policy backgrounds. Deep experience in homelessness policy is welcome but not essential; equally valued is the ability to apply transferable policy, public affairs or system-influencing expertise in a complex environment. The successful candidate is likely to bring: Senior-level experience in a policy, public affairs, influencing or impact-focused role A strong track record of shaping policy or practice through evidence, relationships and credibility Experience working across multi-partner or networked environments, balancing differing perspectives and priorities The ability to interpret complex data, research and lived experience and translate this into clear, persuasive insight Confidence as a public-facing leader, with excellent written and verbal communication skills Experience of impact measurement, evaluation or learning frameworks (or the ability to quickly develop this) A coaching, enabling leadership style, able to get the best from skilled colleagues and collaborators Above all, candidates will share a commitment to Homeless Network Scotland's mission and values, and a belief in solutions-focused, evidence-led approaches to preventing and resolving homelessness. Values, Leadership & Approach Homeless Network Scotland operates a leadership model based on coaching rather than traditional line management, and a competency framework that emphasises connection, learning and action. This role operates at Senior & Strategy level, requiring someone who can: Provide clarity and strategic leadership in a fast-paced and politically sensitive environment Build trust and collaboration across diverse stakeholders and lived experience networks Question assumptions, challenge constructively and remain open to where evidence is pointing Communicate complex ideas clearly, accessibly and with purpose Create the conditions for collective impact, innovation and continuous improvement Terms & Benefits include 35-hour working week with flexible and blended working (Glasgow office / home) Employer pension contribution of 9.72% Death-in-service cover Access to free professional coaching and confidential counselling services Annual pay increments and cost-of-living increases The Opportunity This is a rare opportunity to take on a nationally influential role at the heart of Scotland's homelessness system. The Head of Policy & Impact will help shape the agenda, strengthen collaboration and ensure learning and evidence-driven decisions that improve outcomes for people across Scotland. For a confidential discussion, please contact Lauryn Pringle or Debbie Shields at Aspen People on . To apply, please upload your CV and cover letter (as one document) below. Closing date: Monday 2nd March 1st stage interview: Thursday 12th March 2nd stage interview: Friday 20th March
Feb 12, 2026
Full time
Head of Policy & Impact £63,800 - £66,940 Permanent 35 hours Glasgow / Hybrid working More information on the role can be found on our dedicated recruitment microsite at: Homeless Network Scotland is seeking to appoint a Head of Policy & Impact to a senior leadership role at a critical moment for homelessness in Scotland. This is an influential position for a strategic thinker who can shape policy, interpret evidence, and bring people together to drive system-level change. Despite Scotland's progressive legislative framework, homelessness is rising and the pressures on services are intensifying. Against this backdrop, Homeless Network Scotland plays a unique national role - connecting people and organisations, influencing policy and plans, and translating evidence and lived experience into action that makes a difference. Reporting to the Chief Executive and working as part of a small, highly motivated leadership team, the Head of Policy & Impact will provide strategic leadership across policy development, programme impact and organisational learning, strengthening Homeless Network Scotland's influence and effectiveness. About Homeless Network Scotland Homeless Network Scotland is the national membership body committed to preventing and resolving homelessness. Its vision is a Scotland where homelessness is prevented and everyone has a safe and settled home. Through convening networks, building cross-sector partnerships, amplifying lived experience and influencing policy with evidence and insight, the organisation works across boundaries to challenge inequality and support lasting change. Homeless Network Scotland leads and coordinates major national programmes including Housing First Scotland and Fair Way Scotland, operating at the intersection of policy, practice and people's lived realities. The Role The Head of Policy & Impact will lead Homeless Network Scotland's policy influence and impact agenda, ensuring the organisation continues to play a credible, authoritative and trusted role across the homelessness system. Key responsibilities include: Shaping, developing and communicating clear, evidence-based policy positions that influence decision-making at national and local levels Building and sustaining strong, relational partnerships across government, statutory bodies, funders, members and the wider homelessness sector Providing strategic oversight of multi-agency programmes, ensuring measurable impact, continuous learning and improvement Embedding organisational learning and impact analysis to strengthen programme delivery, strategy and decision-making Contributing to organisational leadership, strategic direction and risk management as part of the senior team Acting as a visible and credible public voice for Homeless Network Scotland through events, briefings, media engagement and publications This is a highly collaborative and externally facing role, requiring confidence in convening diverse perspectives, navigating complexity and influencing without direct authority. The Person Homeless Network Scotland is open to candidates from a range of policy backgrounds. Deep experience in homelessness policy is welcome but not essential; equally valued is the ability to apply transferable policy, public affairs or system-influencing expertise in a complex environment. The successful candidate is likely to bring: Senior-level experience in a policy, public affairs, influencing or impact-focused role A strong track record of shaping policy or practice through evidence, relationships and credibility Experience working across multi-partner or networked environments, balancing differing perspectives and priorities The ability to interpret complex data, research and lived experience and translate this into clear, persuasive insight Confidence as a public-facing leader, with excellent written and verbal communication skills Experience of impact measurement, evaluation or learning frameworks (or the ability to quickly develop this) A coaching, enabling leadership style, able to get the best from skilled colleagues and collaborators Above all, candidates will share a commitment to Homeless Network Scotland's mission and values, and a belief in solutions-focused, evidence-led approaches to preventing and resolving homelessness. Values, Leadership & Approach Homeless Network Scotland operates a leadership model based on coaching rather than traditional line management, and a competency framework that emphasises connection, learning and action. This role operates at Senior & Strategy level, requiring someone who can: Provide clarity and strategic leadership in a fast-paced and politically sensitive environment Build trust and collaboration across diverse stakeholders and lived experience networks Question assumptions, challenge constructively and remain open to where evidence is pointing Communicate complex ideas clearly, accessibly and with purpose Create the conditions for collective impact, innovation and continuous improvement Terms & Benefits include 35-hour working week with flexible and blended working (Glasgow office / home) Employer pension contribution of 9.72% Death-in-service cover Access to free professional coaching and confidential counselling services Annual pay increments and cost-of-living increases The Opportunity This is a rare opportunity to take on a nationally influential role at the heart of Scotland's homelessness system. The Head of Policy & Impact will help shape the agenda, strengthen collaboration and ensure learning and evidence-driven decisions that improve outcomes for people across Scotland. For a confidential discussion, please contact Lauryn Pringle or Debbie Shields at Aspen People on . To apply, please upload your CV and cover letter (as one document) below. Closing date: Monday 2nd March 1st stage interview: Thursday 12th March 2nd stage interview: Friday 20th March
Salary: £55,000 to £60,000 per annum Hours: 37.5 hours per week, Monday to Friday. Reports to: (List reporting line) Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site. Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. About the role: This is a hands-on position in which you'll work closely with the Head of People and the wider HR team as we navigate a period of transformation. You'll be instrumental in shaping and embedding effective working practices-such as routine planning meetings, transparent task management, and diligent progress tracking-ensuring that everything runs smoothly, even when urgent tasks arise. By collaborating across the HR function, you'll help align our activities and drive efficient delivery. Your organisational expertise, together with your proficiency in Microsoft Planner and related tools, will guarantee that tasks are consistently recorded, prioritised, and accomplished. Ultimately, you'll be a vital force in advancing our ways of working. What you will be doing: Planning and Delivery Coordination Develop and maintain a single, integrated plan covering HR transformation activity, BAU processes, cyclical people tasks, and cross team projects. Track progress, risks, actions, dependencies and milestones, ensuring visibility across the People Team. Proactively identify bottlenecks and risks to delivery, escalating where required. Work closely with the Head of People ensuring all team members have clear expectations on what needs to happen, by when, and who is responsible. Ways of Working Design and embed consistent ways of working across the HR function, including meetings, progress reviews, documentation standards, processes and reporting. Support the team in adopting these new approaches by providing templates, guidance and ongoing coaching. Help develop clarity of roles, responsibilities and handoffs between different HR sub teams. Tools, Data and Information Management Lead the setup, maintenance and continuous improvement of Microsoft Planner boards, templates and dashboards. Ensure data accuracy and integrity across all HR tools. Use insights from feedback and dashboards to drive forward conversations, highlight risks and support decision making. Team Collaboration and Support Build effective working relationships with team members across HR, supporting them to structure and deliver work efficiently. Facilitate cross team coordination where activities require collaboration or dependency management. Support the Head of People by ensuring they have timely, concise, meaningful information on progress, risks and priorities. HR Projects and Initiatives Support the delivery of the HR transformation roadmap by providing clear planning, coordination and follow through. Assist with the rollout and embedding of new policies, processes and people initiatives by coordinating actions and ensuring readiness. Contribute to the HR annual business planning cycle with structured timelines and planning support. Other duties To be a key contributor to People Team meetings and planning sessions. Provide support and coaching to HR colleagues on planning and ways of working matters. To provide cover for HR colleagues as and when required. Your experience: If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply. Who are we? We are building a future where all disabled people have the transport options to make the journeys they choose. We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all. Why choose us? We want working for the Motability Foundation to be the best career move you've ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries. We value everyone's unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving. We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff. We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum. A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include: 26 days annual leave, plus the option to buy/ sell up to five days. One wellbeing day for extra flexibility. Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%. Life Assurance of four times your salary. Private healthcare through BUPA for you and your family, along with a Medicash Health Plan. Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions. Enhanced Parental Leave, including Adoption Pay. Free parking, EV charge points and a minibus service to/from the town centre and train station. Fresh fruit, breakfast snacks, and a Dress for Your Day dress code. Learning and development opportunities to help you grow. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities. As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you. To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates.
Feb 12, 2026
Full time
Salary: £55,000 to £60,000 per annum Hours: 37.5 hours per week, Monday to Friday. Reports to: (List reporting line) Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site. Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. About the role: This is a hands-on position in which you'll work closely with the Head of People and the wider HR team as we navigate a period of transformation. You'll be instrumental in shaping and embedding effective working practices-such as routine planning meetings, transparent task management, and diligent progress tracking-ensuring that everything runs smoothly, even when urgent tasks arise. By collaborating across the HR function, you'll help align our activities and drive efficient delivery. Your organisational expertise, together with your proficiency in Microsoft Planner and related tools, will guarantee that tasks are consistently recorded, prioritised, and accomplished. Ultimately, you'll be a vital force in advancing our ways of working. What you will be doing: Planning and Delivery Coordination Develop and maintain a single, integrated plan covering HR transformation activity, BAU processes, cyclical people tasks, and cross team projects. Track progress, risks, actions, dependencies and milestones, ensuring visibility across the People Team. Proactively identify bottlenecks and risks to delivery, escalating where required. Work closely with the Head of People ensuring all team members have clear expectations on what needs to happen, by when, and who is responsible. Ways of Working Design and embed consistent ways of working across the HR function, including meetings, progress reviews, documentation standards, processes and reporting. Support the team in adopting these new approaches by providing templates, guidance and ongoing coaching. Help develop clarity of roles, responsibilities and handoffs between different HR sub teams. Tools, Data and Information Management Lead the setup, maintenance and continuous improvement of Microsoft Planner boards, templates and dashboards. Ensure data accuracy and integrity across all HR tools. Use insights from feedback and dashboards to drive forward conversations, highlight risks and support decision making. Team Collaboration and Support Build effective working relationships with team members across HR, supporting them to structure and deliver work efficiently. Facilitate cross team coordination where activities require collaboration or dependency management. Support the Head of People by ensuring they have timely, concise, meaningful information on progress, risks and priorities. HR Projects and Initiatives Support the delivery of the HR transformation roadmap by providing clear planning, coordination and follow through. Assist with the rollout and embedding of new policies, processes and people initiatives by coordinating actions and ensuring readiness. Contribute to the HR annual business planning cycle with structured timelines and planning support. Other duties To be a key contributor to People Team meetings and planning sessions. Provide support and coaching to HR colleagues on planning and ways of working matters. To provide cover for HR colleagues as and when required. Your experience: If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply. Who are we? We are building a future where all disabled people have the transport options to make the journeys they choose. We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all. Why choose us? We want working for the Motability Foundation to be the best career move you've ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries. We value everyone's unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving. We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff. We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum. A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include: 26 days annual leave, plus the option to buy/ sell up to five days. One wellbeing day for extra flexibility. Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%. Life Assurance of four times your salary. Private healthcare through BUPA for you and your family, along with a Medicash Health Plan. Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions. Enhanced Parental Leave, including Adoption Pay. Free parking, EV charge points and a minibus service to/from the town centre and train station. Fresh fruit, breakfast snacks, and a Dress for Your Day dress code. Learning and development opportunities to help you grow. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities. As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you. To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates.
TDS is a leading profit for purpose organisation in the UK's private rented and new build housing sectors. We protect 2 million tenancy deposits worth £2.6bn and resolve 33,000 disputes annually through fair, independent adjudication. We also operate the New Homes Ombudsman Service where we seek to resolve disputes between new homes purchasers and developers across the UK. A trusted partner to governments, industry bodies and housing professionals, our mission is to reduce disputes, raise standards and improve renting for all. With 300 colleagues and a £39m turnover, we continue to expand our technology enabled services and reinvest our surpluses to drive social impact, fund research and support two charitable foundations. Following the planned retirement of our long standing CEO, we are seeking a new Group Chief Executive to lead TDS into its next chapter. This is a pivotal moment, with major national procurements ahead, continued growth in our schemes, and exciting opportunities in redress, technology, and customer focused innovation. As our new CEO, you will inspire our people, strengthen our partnerships, and uphold the values that define us: customer focus, fairness, teamwork and making a difference. You will be a visible, motivating presence across all locations, championing our culture and ensuring that our purpose is felt in every interaction. Key responsibilities include: Leading the development and delivery of TDS's long term strategy in partnership with the Board. Driving strong operational performance while ensuring we remain firmly rooted in our social purpose. Strengthening TDS's profile and relationships with government, regulators, industry partners and the wider public. Supporting the Board with strategic insight, clear communication and effective governance. Navigating upcoming government tenders and sector changes with confidence and clarity. Developing commercial partnerships and joint ventures which are aligned with our social purpose Championing innovation, digital transformation and the use of AI to improve customer experience. Embedding a values led culture where colleagues feel supported, listened to and motivated to deliver their best. We are seeking a strategic leader with prior Chief Executive or significant C-Suite level experience, gained within an environment that offers services to the public, most likely within a regulated, publicly accountable, or social purpose setting. In addition, you will bring commercial acumen, political awareness, and a deep commitment to public good. A natural communicator, you will build trust quickly, motivate others and lead with authenticity and purpose. In return, we offer the opportunity to lead a respected, forward looking organisation with a strong team, a clear purpose, and the ability to make a lasting difference to millions of renters, new home owners and property professionals across the UK. A full recruitment pack is available by clicking through the Apply option.
Feb 12, 2026
Full time
TDS is a leading profit for purpose organisation in the UK's private rented and new build housing sectors. We protect 2 million tenancy deposits worth £2.6bn and resolve 33,000 disputes annually through fair, independent adjudication. We also operate the New Homes Ombudsman Service where we seek to resolve disputes between new homes purchasers and developers across the UK. A trusted partner to governments, industry bodies and housing professionals, our mission is to reduce disputes, raise standards and improve renting for all. With 300 colleagues and a £39m turnover, we continue to expand our technology enabled services and reinvest our surpluses to drive social impact, fund research and support two charitable foundations. Following the planned retirement of our long standing CEO, we are seeking a new Group Chief Executive to lead TDS into its next chapter. This is a pivotal moment, with major national procurements ahead, continued growth in our schemes, and exciting opportunities in redress, technology, and customer focused innovation. As our new CEO, you will inspire our people, strengthen our partnerships, and uphold the values that define us: customer focus, fairness, teamwork and making a difference. You will be a visible, motivating presence across all locations, championing our culture and ensuring that our purpose is felt in every interaction. Key responsibilities include: Leading the development and delivery of TDS's long term strategy in partnership with the Board. Driving strong operational performance while ensuring we remain firmly rooted in our social purpose. Strengthening TDS's profile and relationships with government, regulators, industry partners and the wider public. Supporting the Board with strategic insight, clear communication and effective governance. Navigating upcoming government tenders and sector changes with confidence and clarity. Developing commercial partnerships and joint ventures which are aligned with our social purpose Championing innovation, digital transformation and the use of AI to improve customer experience. Embedding a values led culture where colleagues feel supported, listened to and motivated to deliver their best. We are seeking a strategic leader with prior Chief Executive or significant C-Suite level experience, gained within an environment that offers services to the public, most likely within a regulated, publicly accountable, or social purpose setting. In addition, you will bring commercial acumen, political awareness, and a deep commitment to public good. A natural communicator, you will build trust quickly, motivate others and lead with authenticity and purpose. In return, we offer the opportunity to lead a respected, forward looking organisation with a strong team, a clear purpose, and the ability to make a lasting difference to millions of renters, new home owners and property professionals across the UK. A full recruitment pack is available by clicking through the Apply option.
Interim role! This is a rare opportunity to step into a firm wide leadership role at a leading strategy consulting business, shaping how consultants access insight, share knowledge, and adopt AI - at pace and at scale. Covering an established senior role, you'll own three strategic pillars: Research, Knowledge Management, and AI & Product. You'll lead multi disciplinary teams across geographies, act as a senior partner to consulting leadership, and deliver a critical FY26-27 transformation agenda while ensuring strong BAU delivery. What you'll do Lead Research, Knowledge Management and AI & Product as a core part of the firm's operating engine. Own delivery of the FY26-27 Knowledge & Product plan, balancing continuity with high impact change. Lead high performing teams and manage budgets, vendors and investment decisions. Build and embed a next generation Knowledge Management function, including new teams, tools and AI enabled platforms. Oversee development and adoption of practical AI tools that are embedded in day to day consulting delivery. What we're looking for 5+ years' experience in strategy consulting, management consultancy or adjacent professional services. Strong understanding of consulting delivery models and consultant workflows. Senior leadership experience in Knowledge Management, with a track record of building or scaling KM capabilities. Strong partnership with Research functions, including vendor and budget oversight. Practical experience using AI tools, ideally in a KM or professional services context. High technical fluency, including experience launching new tools and strong SharePoint capability. Confident, collaborative leader able to influence senior stakeholders. 14 months Fixed term maternity cover High visibility leadership role Immediate impact
Feb 12, 2026
Full time
Interim role! This is a rare opportunity to step into a firm wide leadership role at a leading strategy consulting business, shaping how consultants access insight, share knowledge, and adopt AI - at pace and at scale. Covering an established senior role, you'll own three strategic pillars: Research, Knowledge Management, and AI & Product. You'll lead multi disciplinary teams across geographies, act as a senior partner to consulting leadership, and deliver a critical FY26-27 transformation agenda while ensuring strong BAU delivery. What you'll do Lead Research, Knowledge Management and AI & Product as a core part of the firm's operating engine. Own delivery of the FY26-27 Knowledge & Product plan, balancing continuity with high impact change. Lead high performing teams and manage budgets, vendors and investment decisions. Build and embed a next generation Knowledge Management function, including new teams, tools and AI enabled platforms. Oversee development and adoption of practical AI tools that are embedded in day to day consulting delivery. What we're looking for 5+ years' experience in strategy consulting, management consultancy or adjacent professional services. Strong understanding of consulting delivery models and consultant workflows. Senior leadership experience in Knowledge Management, with a track record of building or scaling KM capabilities. Strong partnership with Research functions, including vendor and budget oversight. Practical experience using AI tools, ideally in a KM or professional services context. High technical fluency, including experience launching new tools and strong SharePoint capability. Confident, collaborative leader able to influence senior stakeholders. 14 months Fixed term maternity cover High visibility leadership role Immediate impact
Are you a Health & Safety professional , looking for an excellent career move into a growing UK company (100+ staff) in the scientific & bio research environment? If so, we have a great role for a Health & Safety Officer, looking to grow their career into Health & Safety Manager & beyond! Working closely with the Head of Facilities management, you'll own the H&S piece across 2 sites - so a car & val click apply for full job details
Feb 12, 2026
Full time
Are you a Health & Safety professional , looking for an excellent career move into a growing UK company (100+ staff) in the scientific & bio research environment? If so, we have a great role for a Health & Safety Officer, looking to grow their career into Health & Safety Manager & beyond! Working closely with the Head of Facilities management, you'll own the H&S piece across 2 sites - so a car & val click apply for full job details
The Royal Yacht Britannia Trust
Edinburgh, Midlothian
Hours: 40 hours per week Duration: Permanent Pay: £38,000 per annum Our team is highly experienced, proactive, fun, and supportive of what we deliver here at The Royal Yacht Britannia & Fingal Hotel. We are currently looking for an experienced Events Manager to add to our amazing team! Once home to Queen Elizabeth II, The Royal Yacht Britannia is now one of the most luxurious events venues in the world where guests will experience the 'event of a lifetime'. Exclusive dinners for up to 196 guests or drinks receptions for up to 500 can be hosted in the impressive State Apartments and stunning Royal Deck. Whatever the event, Britannia is the perfect setting for a wide range of exclusive evening events, including product launches, gala dinners, staff incentives, and receptions. Each event is bespoke and made to suit our client needs. Fingal, Scotland's first luxury floating hotel, is a former Northern Lighthouse Board ship. Providing the ultimate in luxury, this iconic ship, berthed in the historic Port of Leith, includes 23 beautifully styled cabins, all named after Stevenson lighthouses. Guests can choose from their own private balcony or, for that special occasion, our stunning suites. The spectacular Ballroom seats 60 guests for dining and 100 guests for receptions. With a Musicians' Gallery and sweeping staircases, the Ballroom is overlooked by our Gallery Bar, making Fingal Hotel the perfect space for brand and product launches, private celebrations, and weddings. As one of our Events Managers, you will have in-depth knowledge of the luxury market and a well proven track record of managing high profile events. You will have experience in researching, planning, and conducting on site meetings with a highly effective and proactive approach. Since you will often be the first point of contact for any client, you will be confident, a dynamic self starter, creative, and well presented. Delivering excellent customer service and holding a genuine passion for delivery will be essential in everything you do. We deliver the highest standards of service, resulting in exceptional guest experiences. Company benefits 10% employer pension contribution with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So, 20% potential contribution to your pension) 6.6 weeks/33 days pro rata, annual holiday entitlement (one week/5 days pro rata more than statutory minimum) Life Assurance Performance & loyalty payment scheme Employee Assistance Programme Complimentary tickets Staff discount (Britannia Shop, Royal Deck Tearoom and The Lighthouse Restaurant & Bar aboard Fingal Hotel) Free car parking for staff. Key responsibilities Manage approximately 70 events per annum, working with clients to produce detailed and comprehensive events, utilising the venue and clients' budgets to their full potential. To encourage and gain client information to generate new and repeat business. Co ordinate and host site visits and familiarisation trips aboard Britannia & Fingal Hotel with the support of the Head of Sales & Events, where necessary. Maximise event upsell for both The Royal Yacht Britannia & Fingal Hotel throughout the event planning. Key skills and attributes In depth experience of events in a five star or luxury business. Proven track record in managing high profile events. Excellent presentation and networking skills. A positive, can do attitude that inspires those around you to perform to the best of their ability. A professional appearance and personality, whilst still being friendly and approachable. Team player and genuine passion for people. Ability to communicate at all levels, building internal relationships to gain greater product knowledge and understanding of each role to obtain complete support for each event. Working hours Core hours of work are Monday to Friday, 9:00 am to 5:05 pm. However, due to the nature of this position, some weekend and evening work will be required. Time in lieu will be given. If you feel you have the personality, skills, and experience we are looking for, then we would love to hear from you. Please send your CV and a covering letter outlining why you feel you would be suitable for the role of Events Manager to: or postal applications to: Diane McRae Head of Sales, Events and Reservations The Royal Yacht Britannia Ocean Drive Leith Edinburgh EH6 6JJ No agencies please. Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.
Feb 12, 2026
Full time
Hours: 40 hours per week Duration: Permanent Pay: £38,000 per annum Our team is highly experienced, proactive, fun, and supportive of what we deliver here at The Royal Yacht Britannia & Fingal Hotel. We are currently looking for an experienced Events Manager to add to our amazing team! Once home to Queen Elizabeth II, The Royal Yacht Britannia is now one of the most luxurious events venues in the world where guests will experience the 'event of a lifetime'. Exclusive dinners for up to 196 guests or drinks receptions for up to 500 can be hosted in the impressive State Apartments and stunning Royal Deck. Whatever the event, Britannia is the perfect setting for a wide range of exclusive evening events, including product launches, gala dinners, staff incentives, and receptions. Each event is bespoke and made to suit our client needs. Fingal, Scotland's first luxury floating hotel, is a former Northern Lighthouse Board ship. Providing the ultimate in luxury, this iconic ship, berthed in the historic Port of Leith, includes 23 beautifully styled cabins, all named after Stevenson lighthouses. Guests can choose from their own private balcony or, for that special occasion, our stunning suites. The spectacular Ballroom seats 60 guests for dining and 100 guests for receptions. With a Musicians' Gallery and sweeping staircases, the Ballroom is overlooked by our Gallery Bar, making Fingal Hotel the perfect space for brand and product launches, private celebrations, and weddings. As one of our Events Managers, you will have in-depth knowledge of the luxury market and a well proven track record of managing high profile events. You will have experience in researching, planning, and conducting on site meetings with a highly effective and proactive approach. Since you will often be the first point of contact for any client, you will be confident, a dynamic self starter, creative, and well presented. Delivering excellent customer service and holding a genuine passion for delivery will be essential in everything you do. We deliver the highest standards of service, resulting in exceptional guest experiences. Company benefits 10% employer pension contribution with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So, 20% potential contribution to your pension) 6.6 weeks/33 days pro rata, annual holiday entitlement (one week/5 days pro rata more than statutory minimum) Life Assurance Performance & loyalty payment scheme Employee Assistance Programme Complimentary tickets Staff discount (Britannia Shop, Royal Deck Tearoom and The Lighthouse Restaurant & Bar aboard Fingal Hotel) Free car parking for staff. Key responsibilities Manage approximately 70 events per annum, working with clients to produce detailed and comprehensive events, utilising the venue and clients' budgets to their full potential. To encourage and gain client information to generate new and repeat business. Co ordinate and host site visits and familiarisation trips aboard Britannia & Fingal Hotel with the support of the Head of Sales & Events, where necessary. Maximise event upsell for both The Royal Yacht Britannia & Fingal Hotel throughout the event planning. Key skills and attributes In depth experience of events in a five star or luxury business. Proven track record in managing high profile events. Excellent presentation and networking skills. A positive, can do attitude that inspires those around you to perform to the best of their ability. A professional appearance and personality, whilst still being friendly and approachable. Team player and genuine passion for people. Ability to communicate at all levels, building internal relationships to gain greater product knowledge and understanding of each role to obtain complete support for each event. Working hours Core hours of work are Monday to Friday, 9:00 am to 5:05 pm. However, due to the nature of this position, some weekend and evening work will be required. Time in lieu will be given. If you feel you have the personality, skills, and experience we are looking for, then we would love to hear from you. Please send your CV and a covering letter outlining why you feel you would be suitable for the role of Events Manager to: or postal applications to: Diane McRae Head of Sales, Events and Reservations The Royal Yacht Britannia Ocean Drive Leith Edinburgh EH6 6JJ No agencies please. Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.
Senior Facilities Manager Catering and Retail The Senior Facilities Manager, Catering and Retail Manager is responsible for leading and developing all catering and retail food services across the hospital, ensuring the delivery of high-quality, safe, and cost-effective services for patients, staff, and visitors. The role involves leading the catering and retail teams, maintaining compliance with food safety and healthcare standards, driving commercial performance, and enhancing the overall customer experience. Working closely with clinical and facilities teams, the post holder will ensure services support patient wellbeing while achieving financial and operational targets in a fast-paced healthcare environment. Main duties of the job Lead the planning, delivery and continuous improvement of Patient Catering and Retail Services in line with national standards, statutory requirements and Trust policies. Ensure compliance with food safety, health & safety, environmental, financial, data protection and regulatory requirements. Manage service performance through audits, service reviews, KPIs, benchmarking and national returns. Provide professional and technical advice on catering and retail service provision. Work collaboratively with departmental, CHS and CHFT clinical colleagues to drive menu development, product range, and patient-focused service improvements. Oversee staffing resources, including recruitment, induction, workforce planning, training, performance management and staff retention for both in-house and contracted teams. Ensure effective application of all HR policies Manage budgets and financial controls, ensure value for money, deliver CIP programmes, authorise expenditure and oversee procurement in line with Standing Financial Instructions. Analyse complex operational and performance data to inform decision-making, option appraisals and service development proposals. Maintain effective communication all key stakeholders, chairing meetings and contributing to Trust-wide networks. Ensure services support a safe, patient-focused environment that enhances patient experience and care About us At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Clinical Engineering, decontamination and procurement service, provides the following: Fully managed estate and building maintenance Clinical Engineering and Decontamination Procurement advice, guidance and governance Capital project management Transport Grounds maintenance. Catering Cleaning (including robot and deep cleaning) All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider. Job responsibilities Assist with the development and implementation of medium and long term operational policy and strategy in accordance with current and future proposed statutory, regulatory and NHS guidance. Responsible for ensuring services are delivered in compliance with relevant statutory and regulatory requirements, contract specifications, performance management systems, key performance indicators and contractual obligations Provide professional and technical advice for the development and implementation of new service proposals. Provide professional and technical support to CHS management colleagues and wider Trust teams. Contribute to the strategic planning process at Divisional level, to ensure that a full account of matters relating to Patient Catering and Retail management issues arising from internal and external trends are realised. Responsible for the planning, organisation and implementation of complex activities related to Facilities service in accordance with client requirements, service specifications, National NHS standards and Best Practice Guides. This will include the implementation of new working practice and service models. You will work closely with the Retail Manager, to participate in effective menu development, product portfolio management and merchandising to ensure a high quality retail provision for all stakeholders. Ensure sufficient numbers of staff are available to deliver quality and timely Facilities service. Responsible for the delivery of service reviews, audits and assessments to ensure the effective and management of service delivery teams. Provide monthly reports for Facilities functions. Collate, arrange and deliver performance information. Produce and deliver verbal and written reports to Senior Management. Undertake surveys and audits as necessary to manage performance including PLACE, PAM and ERIC. Responsible for ensuring that services are delivered in compliance with current Food Safety, Health & Safety legislation and good practice guides, as agreed and supported by the Head of Facilities Services, paying particular attention to Risk Management issues. Respond to service delivery issues using own judgement and problem solving techniques. Receive, review and interpret a range of complex information in relation to the provision of Facilities services, ensuring, where relevant, that such information is communicated up to Head of Facilities. Establish appropriate Facilities services networking groups with the wider NHS organisation Responsible for the development or amendment of any Patient Catering and Retail services related technical policy, ensuring that these policies are communicated throughout the Division at senior manager level. Ensure that the company's patient catering and retail operations comply with all relevant laws and regulations. This includes compliance with food safety legislation, safety regulations, environmental regulations, PCI and GDPR regulations. Communication both written and verbal, to all levels of staff relating to the provision of Patient Catering and Retail Services. Effectively Chair meetings with internal and external parties; managing conflict and achieving consensus. Ensure clear and consistent communication with all staff groups, ensuring staff awareness of service priorities, plans and objectives. Prepare reports as requested by the Head of Facilities Services. Support the Equality & Diversity Agenda within the Directorate. Meet with clients to discuss service specifications and planning and delivery of services in liaison with service users and providers with regard to Facilities services. Assist in the development and implementation of changes to service delivery including any changes in statutory and mandatory requirements. Liaise with associated enforcement agencies to ensure that services are compliant with any statutory and mandatory requirements Provide detailed technical information and advice to all users, clients, contractors and associated NHS networks relating to the provision of Patient Catering and Retail Services. Undertake such training as required to fulfil the responsibilities of the post as agreed with the Head of Facilities Services. Responsible for resolving complex operational service related problems using own knowledge and experience. Responsible for the analysis and interpretation of complex data and performance information related to the delivery of Facilities services. Responsible for the development of option appraisals for Senior Managers, related to any required changes in technical, operational, contractual obligations or duty of care. Ensure all technical information received or developed is disseminated to the appropriate Officer in a suitable format in order to fully understand the content and any possible implications it may have. Collate, arrange and deliver performance information and provide monthly reports for Patient Catering and Retail Services. Develop and implement any required changes to the provision of Patient Catering and Retail Services functions as a result of research or received information. Responsible for providing patient focused service and maintaining a safe environment that supports and enhances patient care. Responsible for ensuring that Facilities services issues are responded to in an effective and timely manner to support and enhance patient experience and care. Give clear information to patients and visitors when asked or during incidental contact. Responsible for undertaking risk assessments where required relating to Facilities service with attention to aspects of patient care. Develop and maintain relationships with key stakeholders across Trust, Local Autority and suppliers ensuring constructive dialogue and opportunities to develop services. Responsible for ensuring that Facilities services are delivered within budget and that CIP programmes are developed and implemented. Procure sufficient resource to enable the delivery of Facilities services in accordance with any service specification, NHS Standard or current guidance to an agreed value. Act as authorised signatory to an agreed value. Identify and action any poor practice which may result in financial loss to the Trust and report such to the Head of Facilities Responsible for ensuring Trust Standing Financial Instructions are applied and adhered to. Responsible for ensuring best value with regard to the procurements of Facilities services. Responsible for the recruitment . click apply for full job details
Feb 12, 2026
Full time
Senior Facilities Manager Catering and Retail The Senior Facilities Manager, Catering and Retail Manager is responsible for leading and developing all catering and retail food services across the hospital, ensuring the delivery of high-quality, safe, and cost-effective services for patients, staff, and visitors. The role involves leading the catering and retail teams, maintaining compliance with food safety and healthcare standards, driving commercial performance, and enhancing the overall customer experience. Working closely with clinical and facilities teams, the post holder will ensure services support patient wellbeing while achieving financial and operational targets in a fast-paced healthcare environment. Main duties of the job Lead the planning, delivery and continuous improvement of Patient Catering and Retail Services in line with national standards, statutory requirements and Trust policies. Ensure compliance with food safety, health & safety, environmental, financial, data protection and regulatory requirements. Manage service performance through audits, service reviews, KPIs, benchmarking and national returns. Provide professional and technical advice on catering and retail service provision. Work collaboratively with departmental, CHS and CHFT clinical colleagues to drive menu development, product range, and patient-focused service improvements. Oversee staffing resources, including recruitment, induction, workforce planning, training, performance management and staff retention for both in-house and contracted teams. Ensure effective application of all HR policies Manage budgets and financial controls, ensure value for money, deliver CIP programmes, authorise expenditure and oversee procurement in line with Standing Financial Instructions. Analyse complex operational and performance data to inform decision-making, option appraisals and service development proposals. Maintain effective communication all key stakeholders, chairing meetings and contributing to Trust-wide networks. Ensure services support a safe, patient-focused environment that enhances patient experience and care About us At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Clinical Engineering, decontamination and procurement service, provides the following: Fully managed estate and building maintenance Clinical Engineering and Decontamination Procurement advice, guidance and governance Capital project management Transport Grounds maintenance. Catering Cleaning (including robot and deep cleaning) All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider. Job responsibilities Assist with the development and implementation of medium and long term operational policy and strategy in accordance with current and future proposed statutory, regulatory and NHS guidance. Responsible for ensuring services are delivered in compliance with relevant statutory and regulatory requirements, contract specifications, performance management systems, key performance indicators and contractual obligations Provide professional and technical advice for the development and implementation of new service proposals. Provide professional and technical support to CHS management colleagues and wider Trust teams. Contribute to the strategic planning process at Divisional level, to ensure that a full account of matters relating to Patient Catering and Retail management issues arising from internal and external trends are realised. Responsible for the planning, organisation and implementation of complex activities related to Facilities service in accordance with client requirements, service specifications, National NHS standards and Best Practice Guides. This will include the implementation of new working practice and service models. You will work closely with the Retail Manager, to participate in effective menu development, product portfolio management and merchandising to ensure a high quality retail provision for all stakeholders. Ensure sufficient numbers of staff are available to deliver quality and timely Facilities service. Responsible for the delivery of service reviews, audits and assessments to ensure the effective and management of service delivery teams. Provide monthly reports for Facilities functions. Collate, arrange and deliver performance information. Produce and deliver verbal and written reports to Senior Management. Undertake surveys and audits as necessary to manage performance including PLACE, PAM and ERIC. Responsible for ensuring that services are delivered in compliance with current Food Safety, Health & Safety legislation and good practice guides, as agreed and supported by the Head of Facilities Services, paying particular attention to Risk Management issues. Respond to service delivery issues using own judgement and problem solving techniques. Receive, review and interpret a range of complex information in relation to the provision of Facilities services, ensuring, where relevant, that such information is communicated up to Head of Facilities. Establish appropriate Facilities services networking groups with the wider NHS organisation Responsible for the development or amendment of any Patient Catering and Retail services related technical policy, ensuring that these policies are communicated throughout the Division at senior manager level. Ensure that the company's patient catering and retail operations comply with all relevant laws and regulations. This includes compliance with food safety legislation, safety regulations, environmental regulations, PCI and GDPR regulations. Communication both written and verbal, to all levels of staff relating to the provision of Patient Catering and Retail Services. Effectively Chair meetings with internal and external parties; managing conflict and achieving consensus. Ensure clear and consistent communication with all staff groups, ensuring staff awareness of service priorities, plans and objectives. Prepare reports as requested by the Head of Facilities Services. Support the Equality & Diversity Agenda within the Directorate. Meet with clients to discuss service specifications and planning and delivery of services in liaison with service users and providers with regard to Facilities services. Assist in the development and implementation of changes to service delivery including any changes in statutory and mandatory requirements. Liaise with associated enforcement agencies to ensure that services are compliant with any statutory and mandatory requirements Provide detailed technical information and advice to all users, clients, contractors and associated NHS networks relating to the provision of Patient Catering and Retail Services. Undertake such training as required to fulfil the responsibilities of the post as agreed with the Head of Facilities Services. Responsible for resolving complex operational service related problems using own knowledge and experience. Responsible for the analysis and interpretation of complex data and performance information related to the delivery of Facilities services. Responsible for the development of option appraisals for Senior Managers, related to any required changes in technical, operational, contractual obligations or duty of care. Ensure all technical information received or developed is disseminated to the appropriate Officer in a suitable format in order to fully understand the content and any possible implications it may have. Collate, arrange and deliver performance information and provide monthly reports for Patient Catering and Retail Services. Develop and implement any required changes to the provision of Patient Catering and Retail Services functions as a result of research or received information. Responsible for providing patient focused service and maintaining a safe environment that supports and enhances patient care. Responsible for ensuring that Facilities services issues are responded to in an effective and timely manner to support and enhance patient experience and care. Give clear information to patients and visitors when asked or during incidental contact. Responsible for undertaking risk assessments where required relating to Facilities service with attention to aspects of patient care. Develop and maintain relationships with key stakeholders across Trust, Local Autority and suppliers ensuring constructive dialogue and opportunities to develop services. Responsible for ensuring that Facilities services are delivered within budget and that CIP programmes are developed and implemented. Procure sufficient resource to enable the delivery of Facilities services in accordance with any service specification, NHS Standard or current guidance to an agreed value. Act as authorised signatory to an agreed value. Identify and action any poor practice which may result in financial loss to the Trust and report such to the Head of Facilities Responsible for ensuring Trust Standing Financial Instructions are applied and adhered to. Responsible for ensuring best value with regard to the procurements of Facilities services. Responsible for the recruitment . click apply for full job details
Leadership That Makes a Real Difference - Lead the National Conversation on Epilepsy Epilepsy affects more than 630,000 people in the UK, yet it remains misunderstood, underfunded, and too often overlooked. As our Head of External Affairs, you will change that. This is a rare opportunity to shape national debate, influence government policy, and elevate the voices of people living with epilepsy to the highest levels of power. You will lead our communications, advocacy, and information services with strategic vision and hands on energy - driving high impact campaigns, securing meaningful policy wins, and strengthening our reputation as the UK's leading epilepsy charity. From building relationships with senior journalists, MPs, Ministers, and sector leaders, to guiding our spokespeople and shaping our public narrative, you will be at the forefront of transforming how the UK understands and responds to epilepsy. This is a pivotal leadership role for someone who thrives in fast paced environments, brings senior communications and political experience, and wants their work to deliver real, measurable change. You'll help set the direction of a growing organisation, expand the reach of our external affairs function, and ensure that the lived experience of people with epilepsy drives everything we do. If you're ready to make a national impact and champion a cause that urgently needs a stronger voice, we'd love to hear from you. About Epilepsy Society Epilepsy Society is the UK's leading charity dedicated to transforming the lives of people affected by epilepsy through world class research, specialist medical care, and an unwavering commitment to ensuring every voice is heard. For more than a century, we have stood alongside those living with the condition - driving scientific progress, challenging stigma, and pushing for better services and support. Epilepsy is one of the most common serious neurological conditions yet it remains widely misunderstood, chronically underfunded, and too often absent from national debate. Many still face discrimination, delayed diagnoses, and inconsistent access to treatment, leaving countless families feeling isolated or overlooked. We are determined to change this. Our pioneering research is advancing the future of epilepsy treatment and understanding - from genetics to cutting edge diagnostics. Our specialist clinicians deliver life changing care for those with the most complex needs. Our Helpline and information services provide trusted guidance when it matters most. And our advocacy ensures that lived experience shapes policy, practice, and public conversation. But the scale of the challenge demands a stronger national voice - one capable of influencing government, shifting public attitudes, and securing the investment this community urgently deserves. That is why this role is so important. Joining Epilepsy Society means becoming part of a charity with ambition, momentum, and a clear mission: to create a UK where people with epilepsy are understood, supported, and empowered to live the lives they choose. You will join a passionate, driven team united by the belief that meaningful change is not only possible -it is essential. About You You are an accomplished communications and public affairs leader who thrives at the intersection of strategy, influence, and impact. You bring: Extensive senior level experience across communications, media, and public affairs , with a sophisticated understanding of parliamentary processes, political dynamics, and how to shape them. A track record of designing and delivering high impact, integrated campaigns that shift opinion, influence policy, and elevate organisational profile across multiple audiences. The credibility and confidence to operate at the highest levels , engaging effectively with MPs, Ministers, civil servants, journalists, and sector leaders - building trust, shaping conversations, and opening doors. A strategic mindset paired with hands on agility - you can set long term direction while also stepping in to craft a briefing, shape a message, or respond to a fast moving issue when needed. Proven leadership experience , with the ability to inspire, develop, and guide a growing team while expanding the ambition, capability, and influence of the external affairs function. Sound judgement, political awareness, and a calm, solutions focused approach , particularly when navigating sensitive issues or high pressure situations. A commitment to amplifying lived experience , ensuring that the voices of people affected by epilepsy inform and strengthen everything you deliver. For an informal conversation please contact: Oliver Startup: Liz Dean: Key Dates Closing date: 13th February Preliminary Interviews: w/c 23rd February Final Panel Interviews: w/c 9th March
Feb 12, 2026
Full time
Leadership That Makes a Real Difference - Lead the National Conversation on Epilepsy Epilepsy affects more than 630,000 people in the UK, yet it remains misunderstood, underfunded, and too often overlooked. As our Head of External Affairs, you will change that. This is a rare opportunity to shape national debate, influence government policy, and elevate the voices of people living with epilepsy to the highest levels of power. You will lead our communications, advocacy, and information services with strategic vision and hands on energy - driving high impact campaigns, securing meaningful policy wins, and strengthening our reputation as the UK's leading epilepsy charity. From building relationships with senior journalists, MPs, Ministers, and sector leaders, to guiding our spokespeople and shaping our public narrative, you will be at the forefront of transforming how the UK understands and responds to epilepsy. This is a pivotal leadership role for someone who thrives in fast paced environments, brings senior communications and political experience, and wants their work to deliver real, measurable change. You'll help set the direction of a growing organisation, expand the reach of our external affairs function, and ensure that the lived experience of people with epilepsy drives everything we do. If you're ready to make a national impact and champion a cause that urgently needs a stronger voice, we'd love to hear from you. About Epilepsy Society Epilepsy Society is the UK's leading charity dedicated to transforming the lives of people affected by epilepsy through world class research, specialist medical care, and an unwavering commitment to ensuring every voice is heard. For more than a century, we have stood alongside those living with the condition - driving scientific progress, challenging stigma, and pushing for better services and support. Epilepsy is one of the most common serious neurological conditions yet it remains widely misunderstood, chronically underfunded, and too often absent from national debate. Many still face discrimination, delayed diagnoses, and inconsistent access to treatment, leaving countless families feeling isolated or overlooked. We are determined to change this. Our pioneering research is advancing the future of epilepsy treatment and understanding - from genetics to cutting edge diagnostics. Our specialist clinicians deliver life changing care for those with the most complex needs. Our Helpline and information services provide trusted guidance when it matters most. And our advocacy ensures that lived experience shapes policy, practice, and public conversation. But the scale of the challenge demands a stronger national voice - one capable of influencing government, shifting public attitudes, and securing the investment this community urgently deserves. That is why this role is so important. Joining Epilepsy Society means becoming part of a charity with ambition, momentum, and a clear mission: to create a UK where people with epilepsy are understood, supported, and empowered to live the lives they choose. You will join a passionate, driven team united by the belief that meaningful change is not only possible -it is essential. About You You are an accomplished communications and public affairs leader who thrives at the intersection of strategy, influence, and impact. You bring: Extensive senior level experience across communications, media, and public affairs , with a sophisticated understanding of parliamentary processes, political dynamics, and how to shape them. A track record of designing and delivering high impact, integrated campaigns that shift opinion, influence policy, and elevate organisational profile across multiple audiences. The credibility and confidence to operate at the highest levels , engaging effectively with MPs, Ministers, civil servants, journalists, and sector leaders - building trust, shaping conversations, and opening doors. A strategic mindset paired with hands on agility - you can set long term direction while also stepping in to craft a briefing, shape a message, or respond to a fast moving issue when needed. Proven leadership experience , with the ability to inspire, develop, and guide a growing team while expanding the ambition, capability, and influence of the external affairs function. Sound judgement, political awareness, and a calm, solutions focused approach , particularly when navigating sensitive issues or high pressure situations. A commitment to amplifying lived experience , ensuring that the voices of people affected by epilepsy inform and strengthen everything you deliver. For an informal conversation please contact: Oliver Startup: Liz Dean: Key Dates Closing date: 13th February Preliminary Interviews: w/c 23rd February Final Panel Interviews: w/c 9th March
Head of Supporter Insight & Experience Job reference: REQ000936 £56,297pa + excellent benefits Woking, Surrey GU21 4LL / Hybrid Working Hybrid working: Minimum 40% in person collaboration per month About the role We re excited to be recruiting a Head of Supporter Insight and Experience to lead WWF-UK s understanding of its supporters and ensure that insight is consistently used to shape strategy, journeys and decisions across the organisation. In this role, you ll lead and shape WWF UK s supporter insight and experience, owning the frameworks, intelligence and evidence that guide organisational strategy, supporter journeys, investment decisions, product development and innovation. You ll build and develop a cross organisational insight capability in a new Supporter Experience Directorate - integrating qualitative research, quantitative analysis, audience segmentation, digital analytics and journey intelligence. You will play a key change leadership role, embedding insight led ways of working across Fundraising, Communications, Digital and Technology, and championing a shared understanding of supporter needs and behaviours. A core part of the role is driving digital experience improvement and working collaboratively across teams to inform system development, UX design and experience innovation. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: • Proven experience leading organisation-wide qualitative, quantitative and digital insight programmes • Strong understanding of supporter or customer behaviours, needs and motivations, with proven experience in supporter segmentation and audience frameworks, as well as journey analysis, mapping and reporting. • Experience of leading innovation pipelines, including developing business cases for improvements or investment and managing initiatives, from concept to delivery. • Strategic insight leadership and communication skills, able to turn complex evidence into clear organisational direction, priorities and recommendations. • Ability to influence senior stakeholders and embed insight led ways of working across fundraising, communications, technology and product teams. • Strong people leadership skills, with experience building, leading and supporting insight, research or innovation teams. • Proven ability to deliver insight and experience improvements in a fundraising, membership, charity or purpose led context (B2C and/or B2B). • Degree level qualification, or equivalent experience, demonstrating strong capability in insight, data, digital, marketing or analytical disciplines. What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 7.5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Application closing date : 03/03/2026 Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Feb 12, 2026
Full time
Head of Supporter Insight & Experience Job reference: REQ000936 £56,297pa + excellent benefits Woking, Surrey GU21 4LL / Hybrid Working Hybrid working: Minimum 40% in person collaboration per month About the role We re excited to be recruiting a Head of Supporter Insight and Experience to lead WWF-UK s understanding of its supporters and ensure that insight is consistently used to shape strategy, journeys and decisions across the organisation. In this role, you ll lead and shape WWF UK s supporter insight and experience, owning the frameworks, intelligence and evidence that guide organisational strategy, supporter journeys, investment decisions, product development and innovation. You ll build and develop a cross organisational insight capability in a new Supporter Experience Directorate - integrating qualitative research, quantitative analysis, audience segmentation, digital analytics and journey intelligence. You will play a key change leadership role, embedding insight led ways of working across Fundraising, Communications, Digital and Technology, and championing a shared understanding of supporter needs and behaviours. A core part of the role is driving digital experience improvement and working collaboratively across teams to inform system development, UX design and experience innovation. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: • Proven experience leading organisation-wide qualitative, quantitative and digital insight programmes • Strong understanding of supporter or customer behaviours, needs and motivations, with proven experience in supporter segmentation and audience frameworks, as well as journey analysis, mapping and reporting. • Experience of leading innovation pipelines, including developing business cases for improvements or investment and managing initiatives, from concept to delivery. • Strategic insight leadership and communication skills, able to turn complex evidence into clear organisational direction, priorities and recommendations. • Ability to influence senior stakeholders and embed insight led ways of working across fundraising, communications, technology and product teams. • Strong people leadership skills, with experience building, leading and supporting insight, research or innovation teams. • Proven ability to deliver insight and experience improvements in a fundraising, membership, charity or purpose led context (B2C and/or B2B). • Degree level qualification, or equivalent experience, demonstrating strong capability in insight, data, digital, marketing or analytical disciplines. What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 7.5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Application closing date : 03/03/2026 Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
About Our Client This organisation operates in the not for profit sector and is well regarded for its impactful work. It is a medium sized organisation. The charity's shared purpose is to protect the diversity of life on Earth, for the survival of the planet and its people. We work closely with local conservation partners around the world to save nature, together. We harness this collective expertise to inspire positive change globally. Purpose To lead, shape and deliver the strategic direction of IT globally, ensuring that our systems, services, and infrastructure are robust, forward looking, and support the operational and strategic goals of the charity, combining strategic leadership with hands on technical input. To drive digital innovation, enhance organisational systems, and lead the integration of technology across global operations. To play a key role in ensuring compliance with regulatory frameworks, including UK charity regulations and GDPR, while embedding digital transformation in support of the charity's vital work protecting nature around the world. Job Description Responsibilities Strategic Leadership & IT Governance Develop and deliver a forward looking IT strategy that aligns with the charity's conservation and operational objectives, ensuring systems are efficient and secure. As the senior IT advisor to the Senior Leadership Team, provide strategic guidance on digital innovation, emerging technologies, and sector relevant trends. Develop and maintain IT policies and operational standards aligned with charity sector best practice, fostering accountability, sustainability, and a strong culture of cyber risk awareness. Ensure robust, inclusive infrastructure that enables access, capacity, and resilience across the charity's global teams, including those in remote or low connectivity settings. Lead the selection and management of key external service providers, including the University of Cambridge, ensuring high quality partnerships and service delivery. IT Operations and Service Delivery Provide oversight of IT services across the charity's global locations. Ensure staff have the IT equipment that is fit for purpose, maintained appropriately, cost effective, and integrated in organisational systems. Oversee IT asset lifecycle management, ensuring procurement and disposal are undertaken ethically, sustainably, and in compliance with UK and international regulations. External Provider Management Lead procurement, selection, and ongoing relationships with outsourced IT and telecommunication providers, ensuring accountability, value for money, contract compliance, and high service performance. Information Systems & Digital Development Oversee the development, integration and continuous improvement of internal systems to support knowledge sharing, collaboration, and efficient IT system deployment across the global organisation. Collaborate across departments to identify IT needs and deliver solutions that are user informed and operationally aligned. Play a key role in shaping and executing our global AI strategy. Support and enable digital transformation initiatives that improve conservation impact, organisational efficiency, and staff engagement, and lead on change management to support adoption and ensure continuous improvement. Cybersecurity, Data Protection & Regulatory Compliance Lead on cybersecurity strategy, ensuring robust frameworks are in place to protect sensitive data and organisational assets, business continuity planning and disaster recovery, ensuring organisational resilience in the event of disruption. Ensure compliance with the UK General Data Protection Regulation (UK GDPR), charity specific data requirements, and other relevant information governance standards. Maintain effective systems for data access control, management of cyber risks, and regular data security training across all offices. Leadership and Team Development Lead and support the IT team, fostering a culture of service excellence, continuous learning, and innovation. Provide effective line management through objective setting, continuous performance review, training provision and personal development planning. Oversee the day to day functioning of the IT department, including troubleshooting and resolution of technical issues, as well as contributing to the team's project delivery. Budgeting and Financial Stewardship Lead the IT budgeting and financial planning process, providing insight to support long term IT and systems investment planning. Monitor IT expenditure and contracts, to ensure value for money and service delivery Digital Communications & Collaboration Ensure the charity communication systems, including voice, video, mobile, and digital collaboration platforms, are secure, scalable, and fit for a globally distributed, hybrid working organisation. Continuously evaluate and enhance tools to support seamless internal collaboration, external engagement, and agile working across time zones and geographies. Policy Implementation and Training Lead on the communication and implementation of IT policies and procedures. The Successful Applicant Based in Cambridge, the charity supports around 600 employees globally with additional support from an external IT agency. The role requires a strategic mindset and the ability to be hands on operationally. You will manage the current IT Manager, with a view to growing this to 4 or 5 FTE. The role requires a strategic mindset and the ability to be hands on operationally. You will shape and deliver the strategic direction of our technology landscape, ensuring that our systems, services, and infrastructure are robust, forward looking, and aligned with our mission. You'll drive digital innovation, enhance organisational systems, and lead the integration of technology across global operations. You also play a key role in ensuring compliance with regulatory frameworks, including UK charity regulations and GDPR, while embedding digital transformation in support of the charity's vital work protecting nature around the world. Essential Requirements Demonstrable ability to lead, manage and motivate a small team, being strategically minded as well as hands on within the role. Experience in leading and implementing organisational change related to technology implementation and adoption. Excellent understanding of IT security principles, including risk management, data protection, and cybersecurity best practices. Demonstrable experience in a senior IT leadership role, preferably within a global or multi site organisation. Detailed knowledge and understanding of Information Management and Information Security Standards, and proven ability to utilise management information, processes and technology to enhance the quality of IT and Digital services and to monitor performance. Extensive knowledge and understanding of existing and emerging technologies and how these can impact organisational efficiency. Ability to develop and implement comprehensive IT strategies aligned with organisational goals. Committed to the delivery of customer focused services and continuous service improvement. Ability to build effective organisational relationships. Excellent verbal and written communication skills. Excellent interpersonal skills, with ability to influence effectively at all levels. Excellent organisation, prioritisation and time management skills. Educated to degree level or equivalent through relevant training and experience in fields related to business, computer science, or extensive equivalent professional IT leadership experience Desirable (but not essential) Understanding of the global IT landscape and the challenges and opportunities it presents. Experience in the Charity sector. Behaviours Proactive and able to adapt quickly and effectively. Excellent team player, with the ability to work independently. Hands on and 'can do' approach. Culturally sensitive. Flexible to respond to the demands of operating across different time zones. Enjoys mentoring and training, researching issues and solving problems. Other Commitment to and empathy with the charity's mission and vision. Ability to undertake international travel. Pre existing right to work in the UK. What's on Offer The starting salary for the role will be £70,000 + bens. Employer pension contribution of 8% of salary after 3 months' continuous service. Group Life insurance, currently set at a benefit of 4 x basic salary 25 working days' annual holiday entitlement plus Public/Bank Holidays and any normal working days that fall between 24 December and 1 January inclusive, during which time the charity UK offices are closed. Hybrid working practices in place.
Feb 12, 2026
Full time
About Our Client This organisation operates in the not for profit sector and is well regarded for its impactful work. It is a medium sized organisation. The charity's shared purpose is to protect the diversity of life on Earth, for the survival of the planet and its people. We work closely with local conservation partners around the world to save nature, together. We harness this collective expertise to inspire positive change globally. Purpose To lead, shape and deliver the strategic direction of IT globally, ensuring that our systems, services, and infrastructure are robust, forward looking, and support the operational and strategic goals of the charity, combining strategic leadership with hands on technical input. To drive digital innovation, enhance organisational systems, and lead the integration of technology across global operations. To play a key role in ensuring compliance with regulatory frameworks, including UK charity regulations and GDPR, while embedding digital transformation in support of the charity's vital work protecting nature around the world. Job Description Responsibilities Strategic Leadership & IT Governance Develop and deliver a forward looking IT strategy that aligns with the charity's conservation and operational objectives, ensuring systems are efficient and secure. As the senior IT advisor to the Senior Leadership Team, provide strategic guidance on digital innovation, emerging technologies, and sector relevant trends. Develop and maintain IT policies and operational standards aligned with charity sector best practice, fostering accountability, sustainability, and a strong culture of cyber risk awareness. Ensure robust, inclusive infrastructure that enables access, capacity, and resilience across the charity's global teams, including those in remote or low connectivity settings. Lead the selection and management of key external service providers, including the University of Cambridge, ensuring high quality partnerships and service delivery. IT Operations and Service Delivery Provide oversight of IT services across the charity's global locations. Ensure staff have the IT equipment that is fit for purpose, maintained appropriately, cost effective, and integrated in organisational systems. Oversee IT asset lifecycle management, ensuring procurement and disposal are undertaken ethically, sustainably, and in compliance with UK and international regulations. External Provider Management Lead procurement, selection, and ongoing relationships with outsourced IT and telecommunication providers, ensuring accountability, value for money, contract compliance, and high service performance. Information Systems & Digital Development Oversee the development, integration and continuous improvement of internal systems to support knowledge sharing, collaboration, and efficient IT system deployment across the global organisation. Collaborate across departments to identify IT needs and deliver solutions that are user informed and operationally aligned. Play a key role in shaping and executing our global AI strategy. Support and enable digital transformation initiatives that improve conservation impact, organisational efficiency, and staff engagement, and lead on change management to support adoption and ensure continuous improvement. Cybersecurity, Data Protection & Regulatory Compliance Lead on cybersecurity strategy, ensuring robust frameworks are in place to protect sensitive data and organisational assets, business continuity planning and disaster recovery, ensuring organisational resilience in the event of disruption. Ensure compliance with the UK General Data Protection Regulation (UK GDPR), charity specific data requirements, and other relevant information governance standards. Maintain effective systems for data access control, management of cyber risks, and regular data security training across all offices. Leadership and Team Development Lead and support the IT team, fostering a culture of service excellence, continuous learning, and innovation. Provide effective line management through objective setting, continuous performance review, training provision and personal development planning. Oversee the day to day functioning of the IT department, including troubleshooting and resolution of technical issues, as well as contributing to the team's project delivery. Budgeting and Financial Stewardship Lead the IT budgeting and financial planning process, providing insight to support long term IT and systems investment planning. Monitor IT expenditure and contracts, to ensure value for money and service delivery Digital Communications & Collaboration Ensure the charity communication systems, including voice, video, mobile, and digital collaboration platforms, are secure, scalable, and fit for a globally distributed, hybrid working organisation. Continuously evaluate and enhance tools to support seamless internal collaboration, external engagement, and agile working across time zones and geographies. Policy Implementation and Training Lead on the communication and implementation of IT policies and procedures. The Successful Applicant Based in Cambridge, the charity supports around 600 employees globally with additional support from an external IT agency. The role requires a strategic mindset and the ability to be hands on operationally. You will manage the current IT Manager, with a view to growing this to 4 or 5 FTE. The role requires a strategic mindset and the ability to be hands on operationally. You will shape and deliver the strategic direction of our technology landscape, ensuring that our systems, services, and infrastructure are robust, forward looking, and aligned with our mission. You'll drive digital innovation, enhance organisational systems, and lead the integration of technology across global operations. You also play a key role in ensuring compliance with regulatory frameworks, including UK charity regulations and GDPR, while embedding digital transformation in support of the charity's vital work protecting nature around the world. Essential Requirements Demonstrable ability to lead, manage and motivate a small team, being strategically minded as well as hands on within the role. Experience in leading and implementing organisational change related to technology implementation and adoption. Excellent understanding of IT security principles, including risk management, data protection, and cybersecurity best practices. Demonstrable experience in a senior IT leadership role, preferably within a global or multi site organisation. Detailed knowledge and understanding of Information Management and Information Security Standards, and proven ability to utilise management information, processes and technology to enhance the quality of IT and Digital services and to monitor performance. Extensive knowledge and understanding of existing and emerging technologies and how these can impact organisational efficiency. Ability to develop and implement comprehensive IT strategies aligned with organisational goals. Committed to the delivery of customer focused services and continuous service improvement. Ability to build effective organisational relationships. Excellent verbal and written communication skills. Excellent interpersonal skills, with ability to influence effectively at all levels. Excellent organisation, prioritisation and time management skills. Educated to degree level or equivalent through relevant training and experience in fields related to business, computer science, or extensive equivalent professional IT leadership experience Desirable (but not essential) Understanding of the global IT landscape and the challenges and opportunities it presents. Experience in the Charity sector. Behaviours Proactive and able to adapt quickly and effectively. Excellent team player, with the ability to work independently. Hands on and 'can do' approach. Culturally sensitive. Flexible to respond to the demands of operating across different time zones. Enjoys mentoring and training, researching issues and solving problems. Other Commitment to and empathy with the charity's mission and vision. Ability to undertake international travel. Pre existing right to work in the UK. What's on Offer The starting salary for the role will be £70,000 + bens. Employer pension contribution of 8% of salary after 3 months' continuous service. Group Life insurance, currently set at a benefit of 4 x basic salary 25 working days' annual holiday entitlement plus Public/Bank Holidays and any normal working days that fall between 24 December and 1 January inclusive, during which time the charity UK offices are closed. Hybrid working practices in place.
London, United Kingdom Posted on 08/06/2024 Foodhub currently has 30,000+ restaurant, takeaway, stadia, hotel and bar clients in the UK, Ireland, USA, Canada, Nigeria, Grenada and ANZ. Today, Foodhub powers the technology behind many different QSR's, stadia and venue, online order, delivery and POS businesses, giving them a multi-solution tech stack to drive their business forward and open new revenue streams. From the moment a consumer is thinking of placing an order, to the time the order arrives at their door and a review is posted to social media, Foodhub has solutions to drive the consumer experience, whilst adding extra value via our ecosystem of partners. The Foodhub Tech Stack is extensive: from Web and Mobile Ordering to 3rd Party Order Aggregation, Dispatch and Self-Delivery, complete Hardware/Software POS systems, extensive array of POS integrations, On-Premise Kiosks, QR Code Ordering and Payment, Table-side Mobile Order/Receipt Printers, plus an extensive product and development team to support all of this. Job Description Key Responsibilities Develop and Execute Strategies: Create and implement comprehensive demand generation strategies to open new channels and drive interest. Campaign Management: Plan, execute, and optimize multi-channel marketing campaigns (email, social media, PPC, SEO, content marketing, etc.) to generate leads and drive conversions. Lead Generation: Identify target audiences, develop compelling offers, and create marketing campaigns that generate high-quality leads. Content Creation: Collaborate with our Head of Content and Campaigns to produce compelling content. Analytics and Reporting: Track and analyse campaign performance and liaise closely with the Digital Marketing team to improve performance and quality of leads gained via Google and other advertising platforms. Budget Management: Manage a demand generation budget effectively to maximize ROI. Collaboration: Work closely with the sales team to ensure alignment on lead generation goals and to refine lead qualification processes. Market Research: Conduct market research and competitor analysis to develop best strategies nationally and regionally to capture market share and drive up brand exposure. Requirements Experience: 3-5 years of experience in demand generation, digital marketing, or a similar role Skills: Strong understanding of digital marketing channels and tactics, including SEO, SEM, email marketing, social media, and content marketing. A detail-focus, and a degree of perfectionism is required. Technical Proficiency: Familiarity with marketing automation tools (e.g., HubSpot, Marketo), CRM systems (e.g., Salesforce), and analytics tools (e.g., Google Analytics). Analytical Mindset: Ability to analyze data, generate insights, and make data-driven decisions. Creativity: Creative thinker with excellent written and verbal communication skills. Team Player: Ability to work collaboratively in a fast-paced, team-oriented environment. Education: Bachelor's degree in Marketing, Business, or a related field is preferred. Salary: Competitive Salary plus 33 days holidays (including BH), pension scheme, employee assistance programme, gym membership, and a fantastic collaborative team. Career Growth: Opportunities for professional development and career advancement including international travel opportunities. Dynamic Environment: Be part of a vibrant, innovative team that values creativity and collaboration . A competitive salary + Commissions 33 days annual leave (inclusive of Bank Holidays) Holiday exchange - Buy up to 5 days holiday each year Employee Assistance Programme Wellness Scheme Discounted Cancer Screening Discount Hub Cycle to Work Scheme Gym Membership - Contribution of up to £30 per month Will Writing Service Mobile or Tech Salary Sacrifice Scheme Heavily discounted Bupa Select Complete Policy option for you and your immediate family.(Medical History Disregarded)
Feb 12, 2026
Full time
London, United Kingdom Posted on 08/06/2024 Foodhub currently has 30,000+ restaurant, takeaway, stadia, hotel and bar clients in the UK, Ireland, USA, Canada, Nigeria, Grenada and ANZ. Today, Foodhub powers the technology behind many different QSR's, stadia and venue, online order, delivery and POS businesses, giving them a multi-solution tech stack to drive their business forward and open new revenue streams. From the moment a consumer is thinking of placing an order, to the time the order arrives at their door and a review is posted to social media, Foodhub has solutions to drive the consumer experience, whilst adding extra value via our ecosystem of partners. The Foodhub Tech Stack is extensive: from Web and Mobile Ordering to 3rd Party Order Aggregation, Dispatch and Self-Delivery, complete Hardware/Software POS systems, extensive array of POS integrations, On-Premise Kiosks, QR Code Ordering and Payment, Table-side Mobile Order/Receipt Printers, plus an extensive product and development team to support all of this. Job Description Key Responsibilities Develop and Execute Strategies: Create and implement comprehensive demand generation strategies to open new channels and drive interest. Campaign Management: Plan, execute, and optimize multi-channel marketing campaigns (email, social media, PPC, SEO, content marketing, etc.) to generate leads and drive conversions. Lead Generation: Identify target audiences, develop compelling offers, and create marketing campaigns that generate high-quality leads. Content Creation: Collaborate with our Head of Content and Campaigns to produce compelling content. Analytics and Reporting: Track and analyse campaign performance and liaise closely with the Digital Marketing team to improve performance and quality of leads gained via Google and other advertising platforms. Budget Management: Manage a demand generation budget effectively to maximize ROI. Collaboration: Work closely with the sales team to ensure alignment on lead generation goals and to refine lead qualification processes. Market Research: Conduct market research and competitor analysis to develop best strategies nationally and regionally to capture market share and drive up brand exposure. Requirements Experience: 3-5 years of experience in demand generation, digital marketing, or a similar role Skills: Strong understanding of digital marketing channels and tactics, including SEO, SEM, email marketing, social media, and content marketing. A detail-focus, and a degree of perfectionism is required. Technical Proficiency: Familiarity with marketing automation tools (e.g., HubSpot, Marketo), CRM systems (e.g., Salesforce), and analytics tools (e.g., Google Analytics). Analytical Mindset: Ability to analyze data, generate insights, and make data-driven decisions. Creativity: Creative thinker with excellent written and verbal communication skills. Team Player: Ability to work collaboratively in a fast-paced, team-oriented environment. Education: Bachelor's degree in Marketing, Business, or a related field is preferred. Salary: Competitive Salary plus 33 days holidays (including BH), pension scheme, employee assistance programme, gym membership, and a fantastic collaborative team. Career Growth: Opportunities for professional development and career advancement including international travel opportunities. Dynamic Environment: Be part of a vibrant, innovative team that values creativity and collaboration . A competitive salary + Commissions 33 days annual leave (inclusive of Bank Holidays) Holiday exchange - Buy up to 5 days holiday each year Employee Assistance Programme Wellness Scheme Discounted Cancer Screening Discount Hub Cycle to Work Scheme Gym Membership - Contribution of up to £30 per month Will Writing Service Mobile or Tech Salary Sacrifice Scheme Heavily discounted Bupa Select Complete Policy option for you and your immediate family.(Medical History Disregarded)
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: About the Program Continuous improvement is abusiness strategy that involves the evaluation and revision of processes, methods and practices. The goal of continuous improvement is to make periodic changes to increase the efficiency, accuracy and effectiveness of business operationsusing key tools from Lean Six Sigma. What You'll Do As a 12 month placement, your main responsibilities will include: Participating in process improvement projects, leveraging Lean Six Sigma (LSS) methodology, including scoping, defining, prioritizing projects, identifying project metrics, developing control plans to ensure project delivers gains that are continuous and sustainable with results that are measurable and validated developing pilot plans as needed Responsible for supporting research that identifies improvement opportunities, including identifying, testing, and developing and implementing sustainable improvement strategies to improve productivity and efficiencies that supports current and future business needs Providing planning support using DMAIC (Define, Measure, Analyse, Improve, Control) project roadmap includes identifying project metrics, providing methods to validate project solutions, deliver measurable and validated results and develop control plans to ensure project gains are continuous and sustainable Serving as an internal consultant on assigned projects to assist with identifying improvement opportunities and providing recommendations that includes defining Voice of the Customer, overseeing data collection, analysis, testing Collaborating with TJX Europe departments where there is impact to operational efficiencies, analysing data based on metrics, providing quantitative and qualitative observations, and developing recommendations based on findings What We're Looking For Working towards Bachelor's degree in Business Management/ Engineering/Science (preferred, not essential) Knowledge of Lean Six Sigma (LSS) and DMAIC methodology; LSSGreen and/or Yellow belt training an asset Demonstrated project management skills including structured project methodologies (i.e. determining needs, researching existing programs, etc.); utilizing multiple sources of information to develop well-structured business recommendations preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control; and knowledge of and ability to use project reporting systems Good analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment tomake effective decisions, revise business strategies to support the vision of the organization Demonstrated problem solving skills including analysis of information (i.e. requirements; description of problems.); provide solutions with cost implications to effectively resolve issues and execute strategic solutions Good organizational development skills including change management, time management; ability to implement and manage details, prioritize, multi-task and sometimes work under time pressure; ability to work independently with minimal supervision Excellent presentation, interpersonal and communication skills; ability to read, write and interpret information accurately. Ability to develop and build relationships with internal and external partners, influence team membersand help prioritize activities and resources to meet the organization's needs; build rapport and credibility to be a trusted advisor Demonstrated people management skills including coaching, providing advice and guidance to Associates to resolve issues/problems, evaluating performance and providing feedback to team members. Good understanding of financial planning, business tools and reports to make business recommendations Skills/Knowledge Strong computer skills including MS Office - Word, Excel, PowerPoint, Access; VBA and SharePoint knowledge/experience an asset. Ability to analyze and interpret data using statistical software such as Minitab Demonstrated ability to deliver measurable results Problem solving ability- Lean or Six Sigma Interact and partner with all levels of the organization up to Manager and Manager of Project Management What we offer At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect: Generous holiday allowance plus bank holidays Exclusive employee discounts at TK Maxx and Homesense Ongoing learning and development opportunities A collaborative, inclusive culture where your voice is valued Access to wellbeing support and resources Pension and life assurance schemes Opportunities to grow your career across our global business Hybrid working model with flexibility A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station Application Process Online application > Psychometric Online Tests > Online Video Interview > Assessment Centre or In Person Interview You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Feb 12, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: About the Program Continuous improvement is abusiness strategy that involves the evaluation and revision of processes, methods and practices. The goal of continuous improvement is to make periodic changes to increase the efficiency, accuracy and effectiveness of business operationsusing key tools from Lean Six Sigma. What You'll Do As a 12 month placement, your main responsibilities will include: Participating in process improvement projects, leveraging Lean Six Sigma (LSS) methodology, including scoping, defining, prioritizing projects, identifying project metrics, developing control plans to ensure project delivers gains that are continuous and sustainable with results that are measurable and validated developing pilot plans as needed Responsible for supporting research that identifies improvement opportunities, including identifying, testing, and developing and implementing sustainable improvement strategies to improve productivity and efficiencies that supports current and future business needs Providing planning support using DMAIC (Define, Measure, Analyse, Improve, Control) project roadmap includes identifying project metrics, providing methods to validate project solutions, deliver measurable and validated results and develop control plans to ensure project gains are continuous and sustainable Serving as an internal consultant on assigned projects to assist with identifying improvement opportunities and providing recommendations that includes defining Voice of the Customer, overseeing data collection, analysis, testing Collaborating with TJX Europe departments where there is impact to operational efficiencies, analysing data based on metrics, providing quantitative and qualitative observations, and developing recommendations based on findings What We're Looking For Working towards Bachelor's degree in Business Management/ Engineering/Science (preferred, not essential) Knowledge of Lean Six Sigma (LSS) and DMAIC methodology; LSSGreen and/or Yellow belt training an asset Demonstrated project management skills including structured project methodologies (i.e. determining needs, researching existing programs, etc.); utilizing multiple sources of information to develop well-structured business recommendations preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control; and knowledge of and ability to use project reporting systems Good analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment tomake effective decisions, revise business strategies to support the vision of the organization Demonstrated problem solving skills including analysis of information (i.e. requirements; description of problems.); provide solutions with cost implications to effectively resolve issues and execute strategic solutions Good organizational development skills including change management, time management; ability to implement and manage details, prioritize, multi-task and sometimes work under time pressure; ability to work independently with minimal supervision Excellent presentation, interpersonal and communication skills; ability to read, write and interpret information accurately. Ability to develop and build relationships with internal and external partners, influence team membersand help prioritize activities and resources to meet the organization's needs; build rapport and credibility to be a trusted advisor Demonstrated people management skills including coaching, providing advice and guidance to Associates to resolve issues/problems, evaluating performance and providing feedback to team members. Good understanding of financial planning, business tools and reports to make business recommendations Skills/Knowledge Strong computer skills including MS Office - Word, Excel, PowerPoint, Access; VBA and SharePoint knowledge/experience an asset. Ability to analyze and interpret data using statistical software such as Minitab Demonstrated ability to deliver measurable results Problem solving ability- Lean or Six Sigma Interact and partner with all levels of the organization up to Manager and Manager of Project Management What we offer At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect: Generous holiday allowance plus bank holidays Exclusive employee discounts at TK Maxx and Homesense Ongoing learning and development opportunities A collaborative, inclusive culture where your voice is valued Access to wellbeing support and resources Pension and life assurance schemes Opportunities to grow your career across our global business Hybrid working model with flexibility A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station Application Process Online application > Psychometric Online Tests > Online Video Interview > Assessment Centre or In Person Interview You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Client Performance Account Director to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. Job Summary At Impression, Account Directors are responsible for growing our clients' businesses by matching incisive strategy with the plan to deliver it. That requires strategic smarts, a detailed knowledge of media and media strategy and the ability to build transformative partnerships with clients. You will form part of the leadership structure of our Client Teams, tasked with delivery against commercial objectives and leading strategic thinking and innovation for your clients. You will support the Client Partners for some of Impression's largest and most complex accounts. You will drive our client's business growth through gaining a deep understanding of their business needs and work in partnership with the delivery teams to ensure their KPIs are met. In addition to your direct portfolio responsibilities, you will be given direct responsibilities for owning clients across the business's portfolio. Liaising with the wider business to help ensure the same level of expert service is given to these accounts. You will directly contribute to the growth of Impression by achieving high client satisfaction scores, facilitating client contract renewals and orchestrating channel growth for your clients. To achieve this, you will be a trusted advisor to each client stakeholder and hold a complete understanding of their overall business and marketing objectives. You will have a very strong working knowledge of the search marketing landscape and you will understand who to bring into the conversation at what stage. You are the internal champion for your clients, and you will strive to ensure that they get the most value from Impression. You balance this through taking accountability of the accounts profitability, and ensuring Impression meets over and under-delivery targets. Responsibilities Client Retention & Growth Work closely with senior client stakeholders to identify and solve key marketing challenges, as well as internal collaboration with other teams at Impression to produce strategy with broad buy-in and media plans. Steer Impressions relationships with key clients and build a deep understanding of the commercial drivers of their business. Work with other team members to mark senior client stakeholders. Be responsible for every stage of the campaign planning process: interpreting a client's objectives, creating measurement frameworks, writing an incisive strategy, building testing methodologies and diagnosing performance. Lead on annual planning for key clients: set strategic direction for the year ahead, socialise it amongst Impression teams and client stakeholders and build the plan for putting it into action. Lead on all cross-channel media strategy, ensuring that investment decisions made on behalf of clients are rigorously informed by all the available data. Collaborate - and provide direction to - the activation teams, ensuring all plans are complete, accurate and innovative. Responsible for audience, market and competitor intelligence projects, ensuring that work is insightful and actionable. Deliver complex marketing problem-solving; turning solutions into strategies to present back to clients. Contribute to your Team's understanding of a client's category, brand and audience. Create repeatable and distinctive ways to share that information with the wider Impression team and ensure that the way we present is always as client-centric as possible. Commercial & KPIs Drive revenue for Impression through existing account growth and contribution to business development. Act as an important contributor for pitches: work with Client Partners on setting the pitch strategy, determining the narrative and creating a framework for other contributors to use. Ensure all client work is delivered according to the budget. Build strategic relationships with senior stakeholders, acting as counsel for key decisions about marketing investment. Drive client-centric solutions that exceed expectations and deliver tangible business value. High-Performing Culture, Team Collaboration and Inclusion Manage a client team within a client pod. Ensure all client work delivered to clients is of the highest quality and market-leading. Contribute to a culture of continuous development within the client team, and help to advance our product and offer to clients. Give feedback on requirements for training, working with Client Partners to ensure availability of required resources. Represent Impression at industry events, public speaking and thought leadership. Be a champion of Impression's values and culture, fostering a positive and inclusive work environment. Represent Impression with integrity and professionalism, both internally and externally. Competently manage your client portfolio. Have a solid understanding of the digital services we offer in order to confidently be able to discuss activity and opportunities with clients. Confidently talk clients through growth opportunities that could benefit their business and increase retainer value for Impression. Recognising where process is lacking or need improving and raising to your line manager, contributing to the creation of new processes where required. Be able to pull client insights and tangible data points, which helps articulate clients performance. Support on the management of Impression's most complex and high-value accounts, with little additional support required. Fully understand and follow Impression / CP processes and support the department by undertaking process work (updating/creating/rolling out processes). Confidently act as a first point of escalation for your team on client and work challenges, and consistently support problem-solving and resolution. Skills Full funnel marketing knowledge a must Hands on experience analysing data and spotting opportunities in a range of platforms, including: GA4 (essential) Google Search Console (essential) Google Ads Google CM360 and DV360 Exceptional interpersonal skills in order to quickly build solid relationships with clients and internal teams. A positive and creative thinker, with a passion for all things digital. Ability to lead and inspire others, internally and externally. Exceptional attention to detail and pride in any work produced. Open, honest and direct, is comfortable in giving and receiving constructive feedback. Lives and breathes Impression values. Ability to work in a fast paced, dynamic environment on multiple priorities simultaneously, prioritising and coping well under pressure and with competing demands. A desire to learn new skills. Ability to think and act independently as well as collaboratively. Staying calm under pressure and demonstrating empathy and understanding to help clients who may be frustrated. Adopts a range of influencing and negotiation styles to deal with objections/challenges internally and externally. Not ticking all the boxes? Don't worry, here at Impression we promote a culture of learning and development so we'll help you out! There is research to suggest that women and people of colour are less likely to apply for roles in which they don't meet 100% of the requirements but at Impression we want to ensure everyone is encouraged to apply with us. Equity, diversity and inclusion are integral to Impression's recruitment process and we are committed to ensuring your experience with us is equal, fair and non-discriminatory. Salary from £46,600 - £50,900 depending on experience (+£6k London Weighting if you live in the Greater London area) Please note, this role is a hybrid role, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you're able to travel into the office when necessary. What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Join us on our high-growth journey and be part of a culture that prioritises your health, wellbeing and personal development. Alongside our amazing culture, here's what else makes us standout as a great employer: . click apply for full job details
Feb 12, 2026
Full time
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Client Performance Account Director to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. Job Summary At Impression, Account Directors are responsible for growing our clients' businesses by matching incisive strategy with the plan to deliver it. That requires strategic smarts, a detailed knowledge of media and media strategy and the ability to build transformative partnerships with clients. You will form part of the leadership structure of our Client Teams, tasked with delivery against commercial objectives and leading strategic thinking and innovation for your clients. You will support the Client Partners for some of Impression's largest and most complex accounts. You will drive our client's business growth through gaining a deep understanding of their business needs and work in partnership with the delivery teams to ensure their KPIs are met. In addition to your direct portfolio responsibilities, you will be given direct responsibilities for owning clients across the business's portfolio. Liaising with the wider business to help ensure the same level of expert service is given to these accounts. You will directly contribute to the growth of Impression by achieving high client satisfaction scores, facilitating client contract renewals and orchestrating channel growth for your clients. To achieve this, you will be a trusted advisor to each client stakeholder and hold a complete understanding of their overall business and marketing objectives. You will have a very strong working knowledge of the search marketing landscape and you will understand who to bring into the conversation at what stage. You are the internal champion for your clients, and you will strive to ensure that they get the most value from Impression. You balance this through taking accountability of the accounts profitability, and ensuring Impression meets over and under-delivery targets. Responsibilities Client Retention & Growth Work closely with senior client stakeholders to identify and solve key marketing challenges, as well as internal collaboration with other teams at Impression to produce strategy with broad buy-in and media plans. Steer Impressions relationships with key clients and build a deep understanding of the commercial drivers of their business. Work with other team members to mark senior client stakeholders. Be responsible for every stage of the campaign planning process: interpreting a client's objectives, creating measurement frameworks, writing an incisive strategy, building testing methodologies and diagnosing performance. Lead on annual planning for key clients: set strategic direction for the year ahead, socialise it amongst Impression teams and client stakeholders and build the plan for putting it into action. Lead on all cross-channel media strategy, ensuring that investment decisions made on behalf of clients are rigorously informed by all the available data. Collaborate - and provide direction to - the activation teams, ensuring all plans are complete, accurate and innovative. Responsible for audience, market and competitor intelligence projects, ensuring that work is insightful and actionable. Deliver complex marketing problem-solving; turning solutions into strategies to present back to clients. Contribute to your Team's understanding of a client's category, brand and audience. Create repeatable and distinctive ways to share that information with the wider Impression team and ensure that the way we present is always as client-centric as possible. Commercial & KPIs Drive revenue for Impression through existing account growth and contribution to business development. Act as an important contributor for pitches: work with Client Partners on setting the pitch strategy, determining the narrative and creating a framework for other contributors to use. Ensure all client work is delivered according to the budget. Build strategic relationships with senior stakeholders, acting as counsel for key decisions about marketing investment. Drive client-centric solutions that exceed expectations and deliver tangible business value. High-Performing Culture, Team Collaboration and Inclusion Manage a client team within a client pod. Ensure all client work delivered to clients is of the highest quality and market-leading. Contribute to a culture of continuous development within the client team, and help to advance our product and offer to clients. Give feedback on requirements for training, working with Client Partners to ensure availability of required resources. Represent Impression at industry events, public speaking and thought leadership. Be a champion of Impression's values and culture, fostering a positive and inclusive work environment. Represent Impression with integrity and professionalism, both internally and externally. Competently manage your client portfolio. Have a solid understanding of the digital services we offer in order to confidently be able to discuss activity and opportunities with clients. Confidently talk clients through growth opportunities that could benefit their business and increase retainer value for Impression. Recognising where process is lacking or need improving and raising to your line manager, contributing to the creation of new processes where required. Be able to pull client insights and tangible data points, which helps articulate clients performance. Support on the management of Impression's most complex and high-value accounts, with little additional support required. Fully understand and follow Impression / CP processes and support the department by undertaking process work (updating/creating/rolling out processes). Confidently act as a first point of escalation for your team on client and work challenges, and consistently support problem-solving and resolution. Skills Full funnel marketing knowledge a must Hands on experience analysing data and spotting opportunities in a range of platforms, including: GA4 (essential) Google Search Console (essential) Google Ads Google CM360 and DV360 Exceptional interpersonal skills in order to quickly build solid relationships with clients and internal teams. A positive and creative thinker, with a passion for all things digital. Ability to lead and inspire others, internally and externally. Exceptional attention to detail and pride in any work produced. Open, honest and direct, is comfortable in giving and receiving constructive feedback. Lives and breathes Impression values. Ability to work in a fast paced, dynamic environment on multiple priorities simultaneously, prioritising and coping well under pressure and with competing demands. A desire to learn new skills. Ability to think and act independently as well as collaboratively. Staying calm under pressure and demonstrating empathy and understanding to help clients who may be frustrated. Adopts a range of influencing and negotiation styles to deal with objections/challenges internally and externally. Not ticking all the boxes? Don't worry, here at Impression we promote a culture of learning and development so we'll help you out! There is research to suggest that women and people of colour are less likely to apply for roles in which they don't meet 100% of the requirements but at Impression we want to ensure everyone is encouraged to apply with us. Equity, diversity and inclusion are integral to Impression's recruitment process and we are committed to ensuring your experience with us is equal, fair and non-discriminatory. Salary from £46,600 - £50,900 depending on experience (+£6k London Weighting if you live in the Greater London area) Please note, this role is a hybrid role, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you're able to travel into the office when necessary. What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Join us on our high-growth journey and be part of a culture that prioritises your health, wellbeing and personal development. Alongside our amazing culture, here's what else makes us standout as a great employer: . click apply for full job details
Are you a curious and open-minded individual with an interest in conducting state-of-the-art foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by state-of-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data-driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic partners at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agent coordination. Familiarity with one or more deep learning frameworks (e.g. PyTorch, JAX, TensorFlow, ). Excellent communication skills to report and present research findings and developments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmic solutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty and ambiguity. Preferred qualifications High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, Microsoft Azure, LambdaLabs or Google Cloud. You will enjoy Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills. What's in it for you? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status . click apply for full job details
Feb 12, 2026
Full time
Are you a curious and open-minded individual with an interest in conducting state-of-the-art foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by state-of-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data-driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic partners at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agent coordination. Familiarity with one or more deep learning frameworks (e.g. PyTorch, JAX, TensorFlow, ). Excellent communication skills to report and present research findings and developments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmic solutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty and ambiguity. Preferred qualifications High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, Microsoft Azure, LambdaLabs or Google Cloud. You will enjoy Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills. What's in it for you? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status . click apply for full job details
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: About the Program Please apply only if you are currently in your second year of university and will be undertaking a year in industry during your third year Ready to make your impact on a global sourcing and procurement team who source everything we need to run our retail business and drive value to our bottom line? During this 12 month placement, you will work with functions in all regions to understand the their needs and to help them decide with confidence the suppliers that will deliver the best value. You will help to facilitate cross-functional and cross-regional collaboration, analyze the external market, facilitate the sourcing process and lead negotiations to identify the best suppliers for TJX. We collaborate and provide procurement expertise to support our global business. Focused on our goods not for resale, our goal is to drive value and effective delivery of merchandise to enable the successful execution of our off-price retail model. What You'll Do Within Global Sourcing and Procurement, our Category Managers work with partners across the organization to drive and enable the delivery of functional strategies. Our teams encourage collaboration and sharing of ideas to support the growth of our fast paced business. Provide support for critical business objectives, enabling the TJX retail business operating model. Ensure we are managing and executing projects and deliverables in a timely, effective, and efficient manner. Assist with daily activities within the global sourcing and procurement function. Supports global category managers in the delivery of their sourcing events; potential categories include Supply Chain, Facilities Management, IT, HR, and Marketing Leads low to medium value complexity sourcing events with business unit partners and cross functional teams Participates in selection of suppliers and activities leading up to it Conducts research and analysis to support category sourcing initiatives Collaborates in opportunities for specification alignment, process improvement and demand management Identifies opportunities for supplier relationship management and rationalization What We're Looking For We are looking for current students who are highly motivated self-starters, with the ability to prioritize effectively, be proactive and flexible, and demonstrate a strong bias for action in a fast-paced professional environment. Additional skills include: Strong organizational, communication, negotiating, supplier relationship management and analytical skills Must be detail oriented and have project management skills Proficient in Microsoft Office tools Ability to anticipate and think-through impact of decisions Demonstrated effective time management skills to ensure all projects are completed in an effective and timely manner Ability to work in a fast-paced environment on simultaneous projects both independently and in team environments. Strong interpersonal skills with experience in working in teams and communicating to groups Willingness to seek out feedback, and ability to incorporate feedback to enhance performance Strong academic background Supply Chain, Facilities Management, HR, Marketing, IT, or a related degree (other degrees may be considered) Interest in Procurement will be a plus What we offer At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect: Generous holiday allowance plus bank holidays Exclusive employee discounts at TK Maxx and Homesense Ongoing learning and development opportunities A collaborative, inclusive culture where your voice is valued Access to wellbeing support and resources Pension and life assurance schemes Opportunities to grow your career across our global business Hybrid working model with flexibility A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station Application Process Online application > Psychometric Online Tests > Online Video Interview > Assessment Centre or In Person Interview You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Feb 12, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: About the Program Please apply only if you are currently in your second year of university and will be undertaking a year in industry during your third year Ready to make your impact on a global sourcing and procurement team who source everything we need to run our retail business and drive value to our bottom line? During this 12 month placement, you will work with functions in all regions to understand the their needs and to help them decide with confidence the suppliers that will deliver the best value. You will help to facilitate cross-functional and cross-regional collaboration, analyze the external market, facilitate the sourcing process and lead negotiations to identify the best suppliers for TJX. We collaborate and provide procurement expertise to support our global business. Focused on our goods not for resale, our goal is to drive value and effective delivery of merchandise to enable the successful execution of our off-price retail model. What You'll Do Within Global Sourcing and Procurement, our Category Managers work with partners across the organization to drive and enable the delivery of functional strategies. Our teams encourage collaboration and sharing of ideas to support the growth of our fast paced business. Provide support for critical business objectives, enabling the TJX retail business operating model. Ensure we are managing and executing projects and deliverables in a timely, effective, and efficient manner. Assist with daily activities within the global sourcing and procurement function. Supports global category managers in the delivery of their sourcing events; potential categories include Supply Chain, Facilities Management, IT, HR, and Marketing Leads low to medium value complexity sourcing events with business unit partners and cross functional teams Participates in selection of suppliers and activities leading up to it Conducts research and analysis to support category sourcing initiatives Collaborates in opportunities for specification alignment, process improvement and demand management Identifies opportunities for supplier relationship management and rationalization What We're Looking For We are looking for current students who are highly motivated self-starters, with the ability to prioritize effectively, be proactive and flexible, and demonstrate a strong bias for action in a fast-paced professional environment. Additional skills include: Strong organizational, communication, negotiating, supplier relationship management and analytical skills Must be detail oriented and have project management skills Proficient in Microsoft Office tools Ability to anticipate and think-through impact of decisions Demonstrated effective time management skills to ensure all projects are completed in an effective and timely manner Ability to work in a fast-paced environment on simultaneous projects both independently and in team environments. Strong interpersonal skills with experience in working in teams and communicating to groups Willingness to seek out feedback, and ability to incorporate feedback to enhance performance Strong academic background Supply Chain, Facilities Management, HR, Marketing, IT, or a related degree (other degrees may be considered) Interest in Procurement will be a plus What we offer At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect: Generous holiday allowance plus bank holidays Exclusive employee discounts at TK Maxx and Homesense Ongoing learning and development opportunities A collaborative, inclusive culture where your voice is valued Access to wellbeing support and resources Pension and life assurance schemes Opportunities to grow your career across our global business Hybrid working model with flexibility A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station Application Process Online application > Psychometric Online Tests > Online Video Interview > Assessment Centre or In Person Interview You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Head of Estates The closing date is 23 February 2026 Head of Estates - Lead Our Estates Services at MKUH Hours: 37.5 per week, based at MK6 5LD with occasional travel to Community Sites Milton Keynes University Hospital is growing, and so is our Estates team. We are creating a new senior leadership role to strengthen our ability to deliver safe, efficient, and high-quality estates services across a complex healthcare environment. As Head of Estates, you will work closely with the Director of Estates & Facilities, taking responsibility for the operational and strategic management of our Estates Services. This includes: Maintenance and Engineering Teams - ensuring reliability and compliance across critical systems Fire Safety and Compliance - managing statutory obligations and risk mitigation Minor Works Projects Your Role Provide professional leadership to multi-disciplinary teams, including Senior Engineers, Maintenance Managers, Fire Advisors, and Compliance Officers Oversee service delivery across electrical systems, ventilation, water hygiene, medical gases, and other HTM-compliant areas Advise on long-term strategic development and capital investment programmes Manage budgets of over £1 million and lead on technical tenders, contracts, and performance improvement Main duties of the job Estates & Ancillary Staff rate MKUH highly for supporting for a healthy work life balance (NHS Staff Survey 2024.) What We're Looking For Master's level qualification in Building Services or equivalent experience Proven leadership in estates management within the NHS or similar high compliance sector Strong technical knowledge of engineering services and statutory compliance Excellent communication and negotiation skills, with the ability to influence at senior levels Why Join MKUH? Be part of a forward thinking Trust with significant investment in infrastructure and patient care Shape the future of our estate and contribute to strategic development Join a team that values collaboration, professionalism, and continuous improvement Apply today and help us deliver excellence in estates management. If you have pre application questions, please direct these to Tony Marsh (Director of Estates & Facilities) via the Maintenance Helpdesk on . Find out more about our new developments: MK View About us Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career. As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities. We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state of the art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24 bed wards - and the recently approved Women and Children's Centre, set to open by 2030. Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital - For further information about Milton Keynes please visit - Visit Milton Keynes Job responsibilities SERVICE RESPONSIBILITIES To advise the Director of Estates & Facilities as required, to ensure service is maintained in the absence of the post holder and undertake such duties as required of that post holder. To manage the delegated leads on the following areas of work: Nominated Responsible Persons for Fire, Nominated Responsible Person for Ventilation, Nominated Responsible Person for Water Management, Nominated Responsible Person for the Management of Asbestos. The post holder will be responsible for the day to day managerial/professional control of a wide range of operational services for the Estates Department as outlined in Appendix 1. Advise the Director of Estates & Facilities on the management of the Trusts estate and improvement of its physical environment for patients, visitors and staff. The post holder will advise on key areas of Estates Services to assist in the development of long term strategic plans and programmes of work that will impact on services and Trust assets to allow the organisation its overall objectives. To be responsible for managing and implementing Estates Service Level Agreements with other Occupiers, including regular service meetings and revising contracts at regular intervals to ensure service delivery is in line with financial income to the Trust and the needs of the occupiers. FINANCIAL RESPONSIBILITY Accountable for Estates Services including maintenance and services by directly employed and contract labour in excess of £1,000,000 within delegated limits. Budget holder for several department budgets across Estates Services, to delegated limits. To ensure expenditure is controlled across the budgets. Approve purchase orders and sign off payment of invoices and expenses. Responsible for production of Technical Tenders in line with Trust Standing Financial Instructions (SFIs). PERSONNEL RESPONSIBILITIES To provide managerial support and leadership to Estates Services staff. To maintain effective channels of communication within the department between management, staff and other hospital departments. To ensure training needs within the Department are prepared and appropriate induction and training schedules for staff are maintained and actioned including Mandatory Training, Essential for Role Technical Training and CPD. Establish working relationships and methods, with Health & Safety Executive, Environmental Health Officers, Local and County Councils and Environment Agency, Fire Authority and other Agencies. Please refer to the job description for further details. Person Specification Qualifications and knowledge Master's Level in Building Services (or a relevant Engineering discipline), or significant demonstratable experience gained from working at senior level in a complex estate with acquired knowledge and experience to the same level. Knowledge in NHS Engineering services Qualified as Authorised Person in an HTM engineering field. Membership of a professional engineering organisation with evidence of Continued Professional Development (CPD). Experience NHS experience in a similar role or substantial experience in a similar role in an equally high compliance industry. Experience of leading a range of departments and disciplines within Estate Management, including Maintenance, Engineering Teams, Fire Safety and Compliance. Advisory Experience in the strategic development of large complex estates with regards to engineering services. Skills High level communicator, Leadership skills High level judgements across a wide range of subject areas, often with conflicting demands and pressure from time and/or risk involved decision making. Contractual decisions with high levels of financial and service impacts. Ability to work accurately and manage large multi disciplinary departments under pressure. Ability to seek solutions to extremely challenging problems showing empathy with staff, visitors and patients. HR experience of following, implementing and managing policy across varied technical disciplines. Personal and people development Maintain Authorised Person (AP) accreditation. Regular updates through Journals, Workshops & HEFMA. Appraisal of direct reports and ensure all service staff receive appraisals. Communication Communicating Estates policy and highly technical information to senior management and directors. Negotiating large contracts. Dealing with a range of staff (technical & non-technical) and specialist contractors. Specific requirements Able to perform the duties of the post with reasonable aids and adaptations. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Milton Keynes University Hospital NHS Foundation Trust
Feb 12, 2026
Full time
Head of Estates The closing date is 23 February 2026 Head of Estates - Lead Our Estates Services at MKUH Hours: 37.5 per week, based at MK6 5LD with occasional travel to Community Sites Milton Keynes University Hospital is growing, and so is our Estates team. We are creating a new senior leadership role to strengthen our ability to deliver safe, efficient, and high-quality estates services across a complex healthcare environment. As Head of Estates, you will work closely with the Director of Estates & Facilities, taking responsibility for the operational and strategic management of our Estates Services. This includes: Maintenance and Engineering Teams - ensuring reliability and compliance across critical systems Fire Safety and Compliance - managing statutory obligations and risk mitigation Minor Works Projects Your Role Provide professional leadership to multi-disciplinary teams, including Senior Engineers, Maintenance Managers, Fire Advisors, and Compliance Officers Oversee service delivery across electrical systems, ventilation, water hygiene, medical gases, and other HTM-compliant areas Advise on long-term strategic development and capital investment programmes Manage budgets of over £1 million and lead on technical tenders, contracts, and performance improvement Main duties of the job Estates & Ancillary Staff rate MKUH highly for supporting for a healthy work life balance (NHS Staff Survey 2024.) What We're Looking For Master's level qualification in Building Services or equivalent experience Proven leadership in estates management within the NHS or similar high compliance sector Strong technical knowledge of engineering services and statutory compliance Excellent communication and negotiation skills, with the ability to influence at senior levels Why Join MKUH? Be part of a forward thinking Trust with significant investment in infrastructure and patient care Shape the future of our estate and contribute to strategic development Join a team that values collaboration, professionalism, and continuous improvement Apply today and help us deliver excellence in estates management. If you have pre application questions, please direct these to Tony Marsh (Director of Estates & Facilities) via the Maintenance Helpdesk on . Find out more about our new developments: MK View About us Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career. As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities. We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state of the art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24 bed wards - and the recently approved Women and Children's Centre, set to open by 2030. Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital - For further information about Milton Keynes please visit - Visit Milton Keynes Job responsibilities SERVICE RESPONSIBILITIES To advise the Director of Estates & Facilities as required, to ensure service is maintained in the absence of the post holder and undertake such duties as required of that post holder. To manage the delegated leads on the following areas of work: Nominated Responsible Persons for Fire, Nominated Responsible Person for Ventilation, Nominated Responsible Person for Water Management, Nominated Responsible Person for the Management of Asbestos. The post holder will be responsible for the day to day managerial/professional control of a wide range of operational services for the Estates Department as outlined in Appendix 1. Advise the Director of Estates & Facilities on the management of the Trusts estate and improvement of its physical environment for patients, visitors and staff. The post holder will advise on key areas of Estates Services to assist in the development of long term strategic plans and programmes of work that will impact on services and Trust assets to allow the organisation its overall objectives. To be responsible for managing and implementing Estates Service Level Agreements with other Occupiers, including regular service meetings and revising contracts at regular intervals to ensure service delivery is in line with financial income to the Trust and the needs of the occupiers. FINANCIAL RESPONSIBILITY Accountable for Estates Services including maintenance and services by directly employed and contract labour in excess of £1,000,000 within delegated limits. Budget holder for several department budgets across Estates Services, to delegated limits. To ensure expenditure is controlled across the budgets. Approve purchase orders and sign off payment of invoices and expenses. Responsible for production of Technical Tenders in line with Trust Standing Financial Instructions (SFIs). PERSONNEL RESPONSIBILITIES To provide managerial support and leadership to Estates Services staff. To maintain effective channels of communication within the department between management, staff and other hospital departments. To ensure training needs within the Department are prepared and appropriate induction and training schedules for staff are maintained and actioned including Mandatory Training, Essential for Role Technical Training and CPD. Establish working relationships and methods, with Health & Safety Executive, Environmental Health Officers, Local and County Councils and Environment Agency, Fire Authority and other Agencies. Please refer to the job description for further details. Person Specification Qualifications and knowledge Master's Level in Building Services (or a relevant Engineering discipline), or significant demonstratable experience gained from working at senior level in a complex estate with acquired knowledge and experience to the same level. Knowledge in NHS Engineering services Qualified as Authorised Person in an HTM engineering field. Membership of a professional engineering organisation with evidence of Continued Professional Development (CPD). Experience NHS experience in a similar role or substantial experience in a similar role in an equally high compliance industry. Experience of leading a range of departments and disciplines within Estate Management, including Maintenance, Engineering Teams, Fire Safety and Compliance. Advisory Experience in the strategic development of large complex estates with regards to engineering services. Skills High level communicator, Leadership skills High level judgements across a wide range of subject areas, often with conflicting demands and pressure from time and/or risk involved decision making. Contractual decisions with high levels of financial and service impacts. Ability to work accurately and manage large multi disciplinary departments under pressure. Ability to seek solutions to extremely challenging problems showing empathy with staff, visitors and patients. HR experience of following, implementing and managing policy across varied technical disciplines. Personal and people development Maintain Authorised Person (AP) accreditation. Regular updates through Journals, Workshops & HEFMA. Appraisal of direct reports and ensure all service staff receive appraisals. Communication Communicating Estates policy and highly technical information to senior management and directors. Negotiating large contracts. Dealing with a range of staff (technical & non-technical) and specialist contractors. Specific requirements Able to perform the duties of the post with reasonable aids and adaptations. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Milton Keynes University Hospital NHS Foundation Trust
