At UnlikelyAI, we're looking for a visionary Staff Applied Scientist to play a key leadership role in our Applied Science team and across the company. This is a high-impact individual contributor position with mentoring and coaching responsibilities - ideal for someone who combines technical depth with a passion for helping others grow. You'll help drive the end-to-end lifecycle of projects: from identifying opportunities in literature, through proof-of-concept, to real-world production. Your work will sit at the cutting edge of Machine Learning and reasoning systems, with a particular focus on neurosymbolic AI, complex planning, and fully explainable architectures. Why Join Us? Team You'll join a world-class group of smart, collaborative people who are deeply motivated by challenge. We move fast, support each other, and genuinely enjoy the ride. Vision Our mission is to build a novel neurosymbolic AI framework that unlocks new frontiers in explainability and reasoning - and you'll be instrumental in shaping that. Tech Our technology is truly novel. You'll get the chance to explore original ideas, tackle unsolved problems, and help define new best practices in an environment where creativity and rigour go hand in hand. What You'll Do: Convert cutting-edge research in neurosymbolic AI into real, production grade language generation systems. Design and experiment with hybrid neurosymbolic architectures that challenge current thinking in reasoning and planning. Lead applied research projects end to end: from ideation and literature review to prototyping and deployment. Write high quality, robust code that integrates neural and symbolic components. Collaborate with a team of scientists and engineers, articulating complex ideas clearly to technical and non technical audiences. Analyse and inspect large scale datasets to support neural training and symbolic extraction. What We're Looking For: Deep learning expertise with significant industry experience, and c. 2+ years applying it to language generation, including working with Large Language Models, neurosymbolic integration and knowledge representation. Demonstrable experience leading in an individual contributor capacity-setting technical direction, influencing others, and delivering high impact work without direct management responsibilities. Experience mentoring and coaching colleagues, offering guidance on both technical and professional development. Experience with Python and common ML Frameworks like Pytorch, HF Transformers, Tensorflow, JAX. Track record working as an independent contributor capable of end to end development with demonstrable experience in utilising and deploying transformer models. Deep knowledge of machine learning fundamentals and cloud experience. Enthusiasm to learn and get up to speed with cutting edge technologies which you may not already be deeply familiar with. Excellent verbal and written communication skills with a proven track record of mentoring and coaching others. Capable of working collaboratively and proactively in a fast paced environment with scientists, engineers, and non technical stakeholders. Desirable: Use of Python libraries that encourage best practices such as pytest, pylint, black etc. Experience with symbolic reasoning engines and integration with neural networks. Strong technical writing skills as evidenced by relevant publications or blogs. Start up experience. Git/Github Proficiency working with cloud platforms for deploying hybrid AI systems. Please see our Company Principles to understand the core things we value - in particular, we are looking for exceptional people who are willing to tackle some of the most difficult technical problems there are, in order to create something extraordinary with huge impact. Location: We are currently operating a hybrid scheme with a small office near Holborn tube station available to anyone who wants to work there. We also have occasional team days where everyone meets face to face and days where people work heads down from home, communicating with colleagues using Slack and Zoom. Compensation: Compensation will be through salary and generous share options. The company has a tax efficient EMI share option scheme set up (not available to larger companies) which allows us to provide real exposure to the success of the company without taxes being due when they are paid. Equal Opportunities: We are committed to having a truly diverse team where everyone is encouraged to be their authentic selves. We, therefore, do not discriminate in employment based on gender, race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. Having a broad mix of people helps us to be the best we can.
Mar 11, 2026
Full time
At UnlikelyAI, we're looking for a visionary Staff Applied Scientist to play a key leadership role in our Applied Science team and across the company. This is a high-impact individual contributor position with mentoring and coaching responsibilities - ideal for someone who combines technical depth with a passion for helping others grow. You'll help drive the end-to-end lifecycle of projects: from identifying opportunities in literature, through proof-of-concept, to real-world production. Your work will sit at the cutting edge of Machine Learning and reasoning systems, with a particular focus on neurosymbolic AI, complex planning, and fully explainable architectures. Why Join Us? Team You'll join a world-class group of smart, collaborative people who are deeply motivated by challenge. We move fast, support each other, and genuinely enjoy the ride. Vision Our mission is to build a novel neurosymbolic AI framework that unlocks new frontiers in explainability and reasoning - and you'll be instrumental in shaping that. Tech Our technology is truly novel. You'll get the chance to explore original ideas, tackle unsolved problems, and help define new best practices in an environment where creativity and rigour go hand in hand. What You'll Do: Convert cutting-edge research in neurosymbolic AI into real, production grade language generation systems. Design and experiment with hybrid neurosymbolic architectures that challenge current thinking in reasoning and planning. Lead applied research projects end to end: from ideation and literature review to prototyping and deployment. Write high quality, robust code that integrates neural and symbolic components. Collaborate with a team of scientists and engineers, articulating complex ideas clearly to technical and non technical audiences. Analyse and inspect large scale datasets to support neural training and symbolic extraction. What We're Looking For: Deep learning expertise with significant industry experience, and c. 2+ years applying it to language generation, including working with Large Language Models, neurosymbolic integration and knowledge representation. Demonstrable experience leading in an individual contributor capacity-setting technical direction, influencing others, and delivering high impact work without direct management responsibilities. Experience mentoring and coaching colleagues, offering guidance on both technical and professional development. Experience with Python and common ML Frameworks like Pytorch, HF Transformers, Tensorflow, JAX. Track record working as an independent contributor capable of end to end development with demonstrable experience in utilising and deploying transformer models. Deep knowledge of machine learning fundamentals and cloud experience. Enthusiasm to learn and get up to speed with cutting edge technologies which you may not already be deeply familiar with. Excellent verbal and written communication skills with a proven track record of mentoring and coaching others. Capable of working collaboratively and proactively in a fast paced environment with scientists, engineers, and non technical stakeholders. Desirable: Use of Python libraries that encourage best practices such as pytest, pylint, black etc. Experience with symbolic reasoning engines and integration with neural networks. Strong technical writing skills as evidenced by relevant publications or blogs. Start up experience. Git/Github Proficiency working with cloud platforms for deploying hybrid AI systems. Please see our Company Principles to understand the core things we value - in particular, we are looking for exceptional people who are willing to tackle some of the most difficult technical problems there are, in order to create something extraordinary with huge impact. Location: We are currently operating a hybrid scheme with a small office near Holborn tube station available to anyone who wants to work there. We also have occasional team days where everyone meets face to face and days where people work heads down from home, communicating with colleagues using Slack and Zoom. Compensation: Compensation will be through salary and generous share options. The company has a tax efficient EMI share option scheme set up (not available to larger companies) which allows us to provide real exposure to the success of the company without taxes being due when they are paid. Equal Opportunities: We are committed to having a truly diverse team where everyone is encouraged to be their authentic selves. We, therefore, do not discriminate in employment based on gender, race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. Having a broad mix of people helps us to be the best we can.
A Day in the Life of an Ipsos Field Market Research Interviewer Imagine it: Its Wednesday afternoon. Youve enjoyed your day, and now its time for your shift as a Field Market Research Interviewer! Youre heading out for a scheduled 6-hour shift (starting around 1 or 2pm), one of three youve pre-booked for the week, consisting of weekdays and weekends between the hours of 9am and 8pm click apply for full job details
Mar 11, 2026
Full time
A Day in the Life of an Ipsos Field Market Research Interviewer Imagine it: Its Wednesday afternoon. Youve enjoyed your day, and now its time for your shift as a Field Market Research Interviewer! Youre heading out for a scheduled 6-hour shift (starting around 1 or 2pm), one of three youve pre-booked for the week, consisting of weekdays and weekends between the hours of 9am and 8pm click apply for full job details
Join us at EIT: At the Ellison Institute of Technology (EIT), we're on a mission to translate scientific discovery into real world impact. We bring together visionary scientists, technologists, engineers, researchers, educators and innovators to tackle humanity's greatest challenges in four transformative areas: Health, Medical Science & Generative Biology Food Security & Sustainable Agriculture Climate Change & Managing CO Artificial Intelligence & Robotics This is ambitious work - work that demands curiosity, courage, and a relentless drive to make a difference. At EIT, you'll join a community built on excellence, innovation, tenacity, trust, and collaboration, where bold ideas become real-world breakthroughs. Together, we push boundaries, embrace complexity, and create solutions to scale ideas from lab to society. Explore more at . Welcome to the Plant Biology Institute: The Plant Biology Institute, headed by Professor Steve Kelly, is a key part of the Ellison Institute of Technology (EIT) Oxford. The institute aims to develop impactful and commercially sustainable solutions for improving global food production and planetary health through pioneering plant science research. The Plant Biology Institute will unite world-class researchers who are focused on expanding the frontiers of plant science. Our research is focussed on enhancing our ability to feed the planet while simultaneously improving the climate and ecosystem outcomes of food production. By embedding cutting edge plant science research within an organisation that is focused on solving global challenges at scale, we aim to accelerate the timeline from discovery to global impact. Areas of exploration include: Improved plant productivity, both indoors and outside. Reduced reliance on inputs including water, fertilisers, pesticides, and herbicides. Novel decarbonised plant-based production platforms for food and medicines. Advanced technologies that speed up discovery and deployment in plants. Researchers will have access to state of the art laboratory and plant growth facilities and have opportunities to collaborate with experts at the forefront of research on AI, automation, and generative biology across the EIT ecosystem. They will also work with global leaders in market development, commercialisation, and impact creation. The Plant Biology Institute has long term substantial funding to support the unique scale and ambition of its vision. Your Role: At EIT we are seeking an accomplished leader to serve as Head of Bioinformatics for the Plant Biology Institute. This pivotal role will shape a newly established and rapidly scaling Plant Biology Institute that aspires to become a global leader in delivering scientific breakthroughs with real world impact. aspires to become a global leader in delivering scientific breakthroughs with real world impact. The successful candidate will establish and lead PBI's bioinformatics function, delivering analytical capabilities and workflows to support PBI's trait and technology research groups. This role requires close collaboration with research scientists working across a broad range of products including large scale genome and transcriptome sequencing, evolutionary biology, plant and microbial genome and metabolic engineering, plant transformation, plant breeding, computer vision assisted automated phenotyping, machine learning and AI. The role will require working with other institutional stakeholders to scope, design, equip, and operate a new function within the research institute. Your Responsibilities: To lead and manage the informatics and bioinformatics function, delivering robust analytical capabilities to support the interpretation of genomic, transcriptomic, proteomic, metabolomic, phenotypic, computer vision/imaging, and other biological datasets produced by PBI researchers. To develop and implement bioinformatics strategies and workflows that support the experimental programmes of PBI. To work closely with researchers and group leads to develop and refine computational pipelines for analysing data. To recruit, lead, and mentor a team of bioinformaticians and computational biologists, building capacity in biological data analysis and interpretation. To develop and maintain pipelines for processing high throughput datasets. To ensure reproducibility, version control, and documentation for all analyses and pipelines, contributing to open science and collaborative research. To work at the cutting edge of bioinformatics methods and tools, developing new methodologies and applications and redefining how they can be applied to accelerate discovery. Manage resources - including personnel, equipment, and budgets - in coordination with the senior leadership team. Essential Skills, Qualifications & Experience: An advanced degree in informatics, computer science, data science, bioinformatics, or a related field, with strong experience working in a research or scientific environment. Experience in building and leading informatics functions, including managing teams, developing data infrastructure, and delivering end to end informatics solutions. Proven track record of designing and implementing data systems that support large scale scientific data capture, analysis, and integration. Demonstrated ability to collaborate with multidisciplinary teams, including scientists, software engineers, and operational stakeholders, to deliver fit for purpose data tools. Strong technical expertise in: Data architecture and engineering (e.g. SQL, NoSQL, ETL pipelines), programming languages such as Python, Linux, API development and system interoperability, data governance and compliance (e.g. GDPR, security standards). Experience working within a laboratory or scientific research setting, with a strong understanding of the data needs and challenges across experimental workflows. Track record of effectively leading and developing people and teams, with a commitment to innovation, scalability, and reliability. Strong communication and stakeholder engagement skills, with the ability to translate technical solutions into strategic value for the organisation. Our Benefits: Competitive salary + travel allowance + bonus Enhanced holiday + options to buy additional days Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box Electric Car Scheme Childcare benefit What we offer: Newly constructed, state of the art laboratories and growth facilities, core scientific and operational support, with substantial core funding. A collaborative research environment with highly skilled team working at the cutting edge of plant science to create commercially sustainable solutions that tackle humanity's biggest challenges, including enabling sustainable agriculture and improving the climate and ecosystem outcomes of food production.
Mar 11, 2026
Full time
Join us at EIT: At the Ellison Institute of Technology (EIT), we're on a mission to translate scientific discovery into real world impact. We bring together visionary scientists, technologists, engineers, researchers, educators and innovators to tackle humanity's greatest challenges in four transformative areas: Health, Medical Science & Generative Biology Food Security & Sustainable Agriculture Climate Change & Managing CO Artificial Intelligence & Robotics This is ambitious work - work that demands curiosity, courage, and a relentless drive to make a difference. At EIT, you'll join a community built on excellence, innovation, tenacity, trust, and collaboration, where bold ideas become real-world breakthroughs. Together, we push boundaries, embrace complexity, and create solutions to scale ideas from lab to society. Explore more at . Welcome to the Plant Biology Institute: The Plant Biology Institute, headed by Professor Steve Kelly, is a key part of the Ellison Institute of Technology (EIT) Oxford. The institute aims to develop impactful and commercially sustainable solutions for improving global food production and planetary health through pioneering plant science research. The Plant Biology Institute will unite world-class researchers who are focused on expanding the frontiers of plant science. Our research is focussed on enhancing our ability to feed the planet while simultaneously improving the climate and ecosystem outcomes of food production. By embedding cutting edge plant science research within an organisation that is focused on solving global challenges at scale, we aim to accelerate the timeline from discovery to global impact. Areas of exploration include: Improved plant productivity, both indoors and outside. Reduced reliance on inputs including water, fertilisers, pesticides, and herbicides. Novel decarbonised plant-based production platforms for food and medicines. Advanced technologies that speed up discovery and deployment in plants. Researchers will have access to state of the art laboratory and plant growth facilities and have opportunities to collaborate with experts at the forefront of research on AI, automation, and generative biology across the EIT ecosystem. They will also work with global leaders in market development, commercialisation, and impact creation. The Plant Biology Institute has long term substantial funding to support the unique scale and ambition of its vision. Your Role: At EIT we are seeking an accomplished leader to serve as Head of Bioinformatics for the Plant Biology Institute. This pivotal role will shape a newly established and rapidly scaling Plant Biology Institute that aspires to become a global leader in delivering scientific breakthroughs with real world impact. aspires to become a global leader in delivering scientific breakthroughs with real world impact. The successful candidate will establish and lead PBI's bioinformatics function, delivering analytical capabilities and workflows to support PBI's trait and technology research groups. This role requires close collaboration with research scientists working across a broad range of products including large scale genome and transcriptome sequencing, evolutionary biology, plant and microbial genome and metabolic engineering, plant transformation, plant breeding, computer vision assisted automated phenotyping, machine learning and AI. The role will require working with other institutional stakeholders to scope, design, equip, and operate a new function within the research institute. Your Responsibilities: To lead and manage the informatics and bioinformatics function, delivering robust analytical capabilities to support the interpretation of genomic, transcriptomic, proteomic, metabolomic, phenotypic, computer vision/imaging, and other biological datasets produced by PBI researchers. To develop and implement bioinformatics strategies and workflows that support the experimental programmes of PBI. To work closely with researchers and group leads to develop and refine computational pipelines for analysing data. To recruit, lead, and mentor a team of bioinformaticians and computational biologists, building capacity in biological data analysis and interpretation. To develop and maintain pipelines for processing high throughput datasets. To ensure reproducibility, version control, and documentation for all analyses and pipelines, contributing to open science and collaborative research. To work at the cutting edge of bioinformatics methods and tools, developing new methodologies and applications and redefining how they can be applied to accelerate discovery. Manage resources - including personnel, equipment, and budgets - in coordination with the senior leadership team. Essential Skills, Qualifications & Experience: An advanced degree in informatics, computer science, data science, bioinformatics, or a related field, with strong experience working in a research or scientific environment. Experience in building and leading informatics functions, including managing teams, developing data infrastructure, and delivering end to end informatics solutions. Proven track record of designing and implementing data systems that support large scale scientific data capture, analysis, and integration. Demonstrated ability to collaborate with multidisciplinary teams, including scientists, software engineers, and operational stakeholders, to deliver fit for purpose data tools. Strong technical expertise in: Data architecture and engineering (e.g. SQL, NoSQL, ETL pipelines), programming languages such as Python, Linux, API development and system interoperability, data governance and compliance (e.g. GDPR, security standards). Experience working within a laboratory or scientific research setting, with a strong understanding of the data needs and challenges across experimental workflows. Track record of effectively leading and developing people and teams, with a commitment to innovation, scalability, and reliability. Strong communication and stakeholder engagement skills, with the ability to translate technical solutions into strategic value for the organisation. Our Benefits: Competitive salary + travel allowance + bonus Enhanced holiday + options to buy additional days Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box Electric Car Scheme Childcare benefit What we offer: Newly constructed, state of the art laboratories and growth facilities, core scientific and operational support, with substantial core funding. A collaborative research environment with highly skilled team working at the cutting edge of plant science to create commercially sustainable solutions that tackle humanity's biggest challenges, including enabling sustainable agriculture and improving the climate and ecosystem outcomes of food production.
Are you an exceptional senior Bid Writer with a proven track record in generating income through high-quality complex bids? This organisation is looking for a Head of Bid Writing to join their team. Liverpool (Hybrid - ideally 2 days in the city centre office) £49,225 - £51,998 per annum Full-time (35 hours per week) 0.8 considered Brilliant benefits: 25 days annual leave plus your birthday off, Perkbox Platinum (discounts, rewards, eye care vouchers) Employee Assistance Programme, cycle to work scheme, e-car scheme and travel loans as well as ongoing learning and development. They are passionate about supporting your growth. About the organisation At this organisation, everything starts with potential. They exist to bridge the gap between education and employment, supporting young people and adults to move forward with confidence. Whether in schools, communities or prisons, their work opens doors - helping people build skills, find opportunities and shape brighter futures. The opportunity Are you an experienced bid writer ready to take the lead on high-value, complex tenders that genuinely change lives? They are looking for a Head of Bid Writing to drive their income growth and help extend their reach across the UK. This is a pivotal role where your work will directly support more people into education, training and employment. You'll lead on large-scale bids and tenders, working across multiple stakeholders and partnerships. You'll also shape and deliver a bid writing strategy that aligns with the charity's ambitious growth plans. What you'll be doing Leading the development of high-quality, competitive bids and tenders Managing complex submissions involving supply chains and multiple stakeholders Developing and implementing a clear, strategic bid writing approach Identifying and researching funding opportunities across public, private and third-sector sources Building strong relationships with funders, partners and internal teams Ensuring all submissions are compelling, compliant and delivered on time About you You'll be a confident and experienced bid professional who thrives on creating impactful, winning submissions. You'll bring: A strong track record of securing significant funding (six-figure bids) Experience working across a range of funding streams (e.g. government, local authorities, trusts, corporates) Exceptional attention to detail and the ability to craft clear, persuasive narratives Most importantly, you'll be motivated by purpose, committed to helping people overcome barriers and achieve their potential. Please send a copy of your profile or CV to Ellen Drummond at Charity People as a first step. Closing date: 9am on Wednesday the 25th March Interview: Thursday 16th April in Liverpool Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Mar 11, 2026
Full time
Are you an exceptional senior Bid Writer with a proven track record in generating income through high-quality complex bids? This organisation is looking for a Head of Bid Writing to join their team. Liverpool (Hybrid - ideally 2 days in the city centre office) £49,225 - £51,998 per annum Full-time (35 hours per week) 0.8 considered Brilliant benefits: 25 days annual leave plus your birthday off, Perkbox Platinum (discounts, rewards, eye care vouchers) Employee Assistance Programme, cycle to work scheme, e-car scheme and travel loans as well as ongoing learning and development. They are passionate about supporting your growth. About the organisation At this organisation, everything starts with potential. They exist to bridge the gap between education and employment, supporting young people and adults to move forward with confidence. Whether in schools, communities or prisons, their work opens doors - helping people build skills, find opportunities and shape brighter futures. The opportunity Are you an experienced bid writer ready to take the lead on high-value, complex tenders that genuinely change lives? They are looking for a Head of Bid Writing to drive their income growth and help extend their reach across the UK. This is a pivotal role where your work will directly support more people into education, training and employment. You'll lead on large-scale bids and tenders, working across multiple stakeholders and partnerships. You'll also shape and deliver a bid writing strategy that aligns with the charity's ambitious growth plans. What you'll be doing Leading the development of high-quality, competitive bids and tenders Managing complex submissions involving supply chains and multiple stakeholders Developing and implementing a clear, strategic bid writing approach Identifying and researching funding opportunities across public, private and third-sector sources Building strong relationships with funders, partners and internal teams Ensuring all submissions are compelling, compliant and delivered on time About you You'll be a confident and experienced bid professional who thrives on creating impactful, winning submissions. You'll bring: A strong track record of securing significant funding (six-figure bids) Experience working across a range of funding streams (e.g. government, local authorities, trusts, corporates) Exceptional attention to detail and the ability to craft clear, persuasive narratives Most importantly, you'll be motivated by purpose, committed to helping people overcome barriers and achieve their potential. Please send a copy of your profile or CV to Ellen Drummond at Charity People as a first step. Closing date: 9am on Wednesday the 25th March Interview: Thursday 16th April in Liverpool Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We are working closely with a health charity to recruit an Interim position to start asap until the end of the year, as Head of Philanthropy & Community Fundraising you will steward existing fundraising, drive new opportunities, and deliver income growth. The charity is at an exciting stage in its evolution, they are currently refreshing their five-year organisational strategy, this funding ground-breaking research and driving the charity to reach more women and girls through education and advocacy campaigns. You will be joining a supportive, collaborative and fun team with a variety of skills and expertise. You will contribute to building a positive, values-based culture within the fundraising team and bring together new ideas and creative thinking, expert leadership and strong relationship building and negotiation skills to contribute to significant growth. The charity are interviewing on a rolling basis so please apply asap. The Company The charity are dedicated to improving health through pioneering research and campaigns to support those who most need it. You would be joining a driven and enthusiastic work culture, offering some attractive benefits including pension, private health care, employee discount scheme and cycle to work scheme. The Role Lead and inspire a team of four (three direct reports), setting clear objectives and supporting professional development Share leadership and management of the Development Advisory Group (with the Director of Fundraising). Work closely with colleagues in fundraising, communications, and research to align activities and maximise impact. Develop a strong pipeline of major donors Manage relationships with a portfolio of major donors Work with the Community Engagement Manager to ensure the growth of community fundraising and challenge events Lead on the fundraising element of key major donor events through the year The Candidate Significant experience in a variety of fundraising incom streams including major donors, trusts, individual giving and community fundraising Strong experience of relationship fundraising A strong track record of growing major donor income, ideally at five and six figure level Experience of leading fundraising events Experience engaging and stewarding high net worth individuals and senior stakeholders Experience of leading a team IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Mar 11, 2026
Full time
We are working closely with a health charity to recruit an Interim position to start asap until the end of the year, as Head of Philanthropy & Community Fundraising you will steward existing fundraising, drive new opportunities, and deliver income growth. The charity is at an exciting stage in its evolution, they are currently refreshing their five-year organisational strategy, this funding ground-breaking research and driving the charity to reach more women and girls through education and advocacy campaigns. You will be joining a supportive, collaborative and fun team with a variety of skills and expertise. You will contribute to building a positive, values-based culture within the fundraising team and bring together new ideas and creative thinking, expert leadership and strong relationship building and negotiation skills to contribute to significant growth. The charity are interviewing on a rolling basis so please apply asap. The Company The charity are dedicated to improving health through pioneering research and campaigns to support those who most need it. You would be joining a driven and enthusiastic work culture, offering some attractive benefits including pension, private health care, employee discount scheme and cycle to work scheme. The Role Lead and inspire a team of four (three direct reports), setting clear objectives and supporting professional development Share leadership and management of the Development Advisory Group (with the Director of Fundraising). Work closely with colleagues in fundraising, communications, and research to align activities and maximise impact. Develop a strong pipeline of major donors Manage relationships with a portfolio of major donors Work with the Community Engagement Manager to ensure the growth of community fundraising and challenge events Lead on the fundraising element of key major donor events through the year The Candidate Significant experience in a variety of fundraising incom streams including major donors, trusts, individual giving and community fundraising Strong experience of relationship fundraising A strong track record of growing major donor income, ideally at five and six figure level Experience of leading fundraising events Experience engaging and stewarding high net worth individuals and senior stakeholders Experience of leading a team IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. Summary Description The Executive Director, International Value & Access, will report to the SVP, Head of Pricing, Access, Value and Evidence (PAVE) and will be a member of PAVE leadership team. The position and his/her team will be responsible for the strategic planning, design and local implementation of access and pricing strategies to support the launch, pricing and reimbursement of BioMarin's products in markets outside of the US in Europe, MEA, LaTam and APAC. This position has a flexible location in Europe, LatAm or East US Responsibilities Execute strategies and plans addressing health care payer-related barriers to product access Monitor the regional reimbursement environment by tracking government policy initiatives and associated commercial implications, and profiling reimbursement environment for marketed and pipeline products Utilize key market research, advisory board, and other patient/field inputs to continually monitor market trends and dynamics and assess their business implications Monitor relevant country-specific policy initiatives and associated commercial implications, and profile the environment for marketed and pipeline products Collaborate with Country Managers and Area Directors to analyze the commercial implications of new or pending reimbursement policy and/or legislative proposals potentially impacting reimbursement for BioMarin products Participate on brand, government contracts/pricing, and other commercial teams Collaborate closely with Global PAVE teams (HEOR, Pricing, V&A) and other commercial groups including Field Sales, Market Planning, Marketing, and Commercial Operations across the region Collaborate closely with other corporate groups also monitoring the legislative and regulatory environment (e.g. Government Affairs, Regulatory Affairs, and Medical Affairs) Assist Country Managers and Areas Directors in the preparation and submission of reimbursement dossiers Monitor development of government programs for reimbursement of orphan drugs/rare diseases Scope International scope including Europe, LatAm, MEA and APAC Education BS/BA degree in Business or Life Sciences Fluent English. Experience Minimum 15+ years of commercial experience in the pharmaceutical industry, with minimum of 10+ years management experience in Market Access Experience leading multicultural teams Experience with specialty care products in highly competitive markets; experience in rare diseases market would be a plus Proven track record of marketing across multiple stages of a product's life cycle Successful Global launch experience in specialty and/or rare disease, preferably in the specific therapeutic area Strong leadership skills and business acumen Deep strategic marketing expertise (launch, branding, analytical skills, targeting, segmentation, life cycle management in particular) Demonstrated agility, accountability, sense of urgency and team spirit Capability to embark and enroll cross functional stakeholders at all levels of the organization Ability to build strong relationships across cultures, backgrounds and functions Can manage complex situations and has demonstrated ability to make decisions Strong planning and project management skills - can and has successfully driven projects involving several departments and functions Ability to convey complex information succinctly & simply (including verbal, written and in presentations) Resilience and openness to change Complies with Company guidelines and country/industry standards on ethics and compliance and acts as a role model for ethical behavior Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Mar 11, 2026
Full time
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. Summary Description The Executive Director, International Value & Access, will report to the SVP, Head of Pricing, Access, Value and Evidence (PAVE) and will be a member of PAVE leadership team. The position and his/her team will be responsible for the strategic planning, design and local implementation of access and pricing strategies to support the launch, pricing and reimbursement of BioMarin's products in markets outside of the US in Europe, MEA, LaTam and APAC. This position has a flexible location in Europe, LatAm or East US Responsibilities Execute strategies and plans addressing health care payer-related barriers to product access Monitor the regional reimbursement environment by tracking government policy initiatives and associated commercial implications, and profiling reimbursement environment for marketed and pipeline products Utilize key market research, advisory board, and other patient/field inputs to continually monitor market trends and dynamics and assess their business implications Monitor relevant country-specific policy initiatives and associated commercial implications, and profile the environment for marketed and pipeline products Collaborate with Country Managers and Area Directors to analyze the commercial implications of new or pending reimbursement policy and/or legislative proposals potentially impacting reimbursement for BioMarin products Participate on brand, government contracts/pricing, and other commercial teams Collaborate closely with Global PAVE teams (HEOR, Pricing, V&A) and other commercial groups including Field Sales, Market Planning, Marketing, and Commercial Operations across the region Collaborate closely with other corporate groups also monitoring the legislative and regulatory environment (e.g. Government Affairs, Regulatory Affairs, and Medical Affairs) Assist Country Managers and Areas Directors in the preparation and submission of reimbursement dossiers Monitor development of government programs for reimbursement of orphan drugs/rare diseases Scope International scope including Europe, LatAm, MEA and APAC Education BS/BA degree in Business or Life Sciences Fluent English. Experience Minimum 15+ years of commercial experience in the pharmaceutical industry, with minimum of 10+ years management experience in Market Access Experience leading multicultural teams Experience with specialty care products in highly competitive markets; experience in rare diseases market would be a plus Proven track record of marketing across multiple stages of a product's life cycle Successful Global launch experience in specialty and/or rare disease, preferably in the specific therapeutic area Strong leadership skills and business acumen Deep strategic marketing expertise (launch, branding, analytical skills, targeting, segmentation, life cycle management in particular) Demonstrated agility, accountability, sense of urgency and team spirit Capability to embark and enroll cross functional stakeholders at all levels of the organization Ability to build strong relationships across cultures, backgrounds and functions Can manage complex situations and has demonstrated ability to make decisions Strong planning and project management skills - can and has successfully driven projects involving several departments and functions Ability to convey complex information succinctly & simply (including verbal, written and in presentations) Resilience and openness to change Complies with Company guidelines and country/industry standards on ethics and compliance and acts as a role model for ethical behavior Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Stock Manager £48,000-£52,000 plus benefits Reports to: Head of Distribution and Logistics Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Location Home-based Closing date: 15th March :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We're looking for a motivated Stock Manager to lead the operational management of inbound and outbound product flow from suppliers and donors through the CRUK & 3PL distribution centres into stores. This role will support with ensuring financial, operational, and customer service objectives are consistently met while maintaining high standards of health and safety. Drive efficiency, optimise productivity, and proactively address challenges across the supply chain. What will I be doing? Operational Leadership Oversee daily product flow operations, ensuring timely and accurate movement of goods. Monitor workload forecasts and resource requirements, providing proactive insights to senior leadership. Maintain expert knowledge of systems and processes to ensure operational excellence. Cross-Functional Collaboration Partner with Trading, Commercial Performance, and DC teams to identify and implement improvements. Lead discussions on stock initiatives including BIG events, end-of-line strategies, and donated stock handling. Continuous Improvement Champion a culture of continuous improvement across all stock operations. Identify and resolve operational issues, aligning short- and long-term performance goals. Compliance & Safety Ensure all products meet internal standards and health & safety regulations. Maintain a safe working environment across the supply chain, enforcing legal and company standards. Strategic Planning Attend planning meetings and contribute to strategic decision-making. Allocate resources effectively, manage priorities, and deliver against timelines. What are we looking for? Proven leadership in retail stock or supply chain management, with excellent commercial awareness Collaborative and adaptable style Experience managing multi-site operations Strong problem-solving and decision-making capabilities Excellent stakeholder management and communication skills Proficient in planning, organisation, and change management Experience with Warehouse Management Systems (WMS) Advanced proficiency in Microsoft Excel and Word Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Mar 11, 2026
Full time
Stock Manager £48,000-£52,000 plus benefits Reports to: Head of Distribution and Logistics Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Location Home-based Closing date: 15th March :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We're looking for a motivated Stock Manager to lead the operational management of inbound and outbound product flow from suppliers and donors through the CRUK & 3PL distribution centres into stores. This role will support with ensuring financial, operational, and customer service objectives are consistently met while maintaining high standards of health and safety. Drive efficiency, optimise productivity, and proactively address challenges across the supply chain. What will I be doing? Operational Leadership Oversee daily product flow operations, ensuring timely and accurate movement of goods. Monitor workload forecasts and resource requirements, providing proactive insights to senior leadership. Maintain expert knowledge of systems and processes to ensure operational excellence. Cross-Functional Collaboration Partner with Trading, Commercial Performance, and DC teams to identify and implement improvements. Lead discussions on stock initiatives including BIG events, end-of-line strategies, and donated stock handling. Continuous Improvement Champion a culture of continuous improvement across all stock operations. Identify and resolve operational issues, aligning short- and long-term performance goals. Compliance & Safety Ensure all products meet internal standards and health & safety regulations. Maintain a safe working environment across the supply chain, enforcing legal and company standards. Strategic Planning Attend planning meetings and contribute to strategic decision-making. Allocate resources effectively, manage priorities, and deliver against timelines. What are we looking for? Proven leadership in retail stock or supply chain management, with excellent commercial awareness Collaborative and adaptable style Experience managing multi-site operations Strong problem-solving and decision-making capabilities Excellent stakeholder management and communication skills Proficient in planning, organisation, and change management Experience with Warehouse Management Systems (WMS) Advanced proficiency in Microsoft Excel and Word Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Colliers International Deutschland Holding GmbH
Leeds, Yorkshire
Company Description Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland. Job Description The Customer Experience (CX) Manager is responsible for developing and implementing a customer experience strategy that enhances engagement and delivers the highest levels of satisfaction for clients, customers, guests, and service partners. The role focuses on evaluating every customer touchpoint to create seamless, memorable experiences across the property. As a key ambassador for the Beyond: Front of House brand, the CX Manager leads by example, setting service standards and acting as a role model for onsite teams. The role ensures best practices are consistently maintained while driving initiatives that elevate the overall customer journey and strengthen stakeholder relationships. Deliver high-quality front-of-house service, ensuring exceptional customer experience standards. Lead by example, fostering teamwork and collaboration across onsite teams. Welcome and assist clients, customers, guests, and stakeholders, building strong professional relationships. Manage customer enquiries and complaints, ensuring prompt resolution and follow-up. Implement and support Customer Experience (CX) initiatives to drive satisfaction and loyalty. Maintain immaculate presentation of front-of-house areas and oversee daily lobby hosting. Monitor customer journeys, gather feedback, and implement service improvement actions. Ensure compliance with Beyond: Front of House procedures, policies, and dress standards. Maintain accurate data, reports, and training records. Coordinate community, occupier engagement, and social media initiatives. Report property issues, support facilities management, and conduct quality assurance checks. Process invoices, monitor expenditure, and assist with financial reconciliation. Act as occupier liaison, support viewings, and assist with emergency planning and fire management. Qualifications Strong leadership and ability to lead by example. Excellent communication and stakeholder relationship management. Customer focused mindset with a passion for delivering exceptional experiences. Strong organisation, attention to detail, and ability to manage multiple priorities. Collaborative, proactive, and adaptable approach to teamwork and service improvement. Customer experience strategy and customer journey analysis. Front-of-house operations and a high-level of customer service delivery. Data management, reporting, and feedback analysis. Social media and community engagement coordination. Facilities coordination, compliance, and risk awareness. Financial administration including invoice processing and expenditure monitoring. Additional Information Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010. At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history. Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation. We also value diverse experience and neurodiversity. Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily. In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.
Mar 11, 2026
Full time
Company Description Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland. Job Description The Customer Experience (CX) Manager is responsible for developing and implementing a customer experience strategy that enhances engagement and delivers the highest levels of satisfaction for clients, customers, guests, and service partners. The role focuses on evaluating every customer touchpoint to create seamless, memorable experiences across the property. As a key ambassador for the Beyond: Front of House brand, the CX Manager leads by example, setting service standards and acting as a role model for onsite teams. The role ensures best practices are consistently maintained while driving initiatives that elevate the overall customer journey and strengthen stakeholder relationships. Deliver high-quality front-of-house service, ensuring exceptional customer experience standards. Lead by example, fostering teamwork and collaboration across onsite teams. Welcome and assist clients, customers, guests, and stakeholders, building strong professional relationships. Manage customer enquiries and complaints, ensuring prompt resolution and follow-up. Implement and support Customer Experience (CX) initiatives to drive satisfaction and loyalty. Maintain immaculate presentation of front-of-house areas and oversee daily lobby hosting. Monitor customer journeys, gather feedback, and implement service improvement actions. Ensure compliance with Beyond: Front of House procedures, policies, and dress standards. Maintain accurate data, reports, and training records. Coordinate community, occupier engagement, and social media initiatives. Report property issues, support facilities management, and conduct quality assurance checks. Process invoices, monitor expenditure, and assist with financial reconciliation. Act as occupier liaison, support viewings, and assist with emergency planning and fire management. Qualifications Strong leadership and ability to lead by example. Excellent communication and stakeholder relationship management. Customer focused mindset with a passion for delivering exceptional experiences. Strong organisation, attention to detail, and ability to manage multiple priorities. Collaborative, proactive, and adaptable approach to teamwork and service improvement. Customer experience strategy and customer journey analysis. Front-of-house operations and a high-level of customer service delivery. Data management, reporting, and feedback analysis. Social media and community engagement coordination. Facilities coordination, compliance, and risk awareness. Financial administration including invoice processing and expenditure monitoring. Additional Information Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010. At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history. Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation. We also value diverse experience and neurodiversity. Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily. In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Process Improvement Engineering Specialist Based in West Midlands Job ref: JH /64609 The Company: A family owned and run company developing, manufacturing and selling industrial hose, pipes and ducting products based in the West Midlands. For the last 7 years the focus has been applying innovation and passion for quality to the current and future products required by the hose and ducting market. During this time it has grown by 250% and has a plan, supported by further investment, for growth both in the UK and International markets. All products are manufactured in the UK on 30 extruders with up to three on a line, with more being installed in 2026. The business is an engineering led company keen on new processes, capabilities and talent to help drive this innovation. Job Role: Reporting to the Technical Director the process engineer will be working on a variety of process improvements, new production lines and supporting new product trials. The focus for the company is to improve process consistency to make higher performance products and reduce scrap whilst also introducing new processes with best practises. This role will be working with an experienced quality and technical team to develop our new training program, new tooling, setting sheets and 5S. Main responsibilities: Process Control: Trial new materials and process improvements then test samples to scientifically assess benefits Reduce scrap by improving startup procedures, tooling, training Make sure startup checks and inspections are completed by setters and operators Check material processing recommendations are being followed using SOPs or setting sheets Assess extrusion stability from first principles and come up with improvements Create setting sheets for new products and trials, continuously improve them and monitor if jobs are run to them Training: Create training programmes, SOPs, checks Mentor trainees, sign them off on training levels Flow charts for processes OEE: Monitor and report on machine down time Reduce machine downtime where possible Research and Development: Research for new processes, standards or materials Research and advise on new equipment for process control and material analysis Trials: Monitor trial procedures Make sure samples are tested, catalogued and despatched to the correct recipients Teamwork: Collaborate with operations, quality, IT, maintenance, engineering and senior management to drive factory performance, new processes and improvement projects Knowledge and Expertise: Professional qualification (degree or apprenticeship) or part-qualified with relevant experience Experience in extrusion is required, training will be given in house on how the company manufacture spiral and braided hoses Good understanding of extruders, extrusion heads and polymers from first principles Knowledge of extrusion tooling design Previously written shop floor documents and procedures Mixture of theory and hands on experience Proven experience in process and continuous improvement Strong track record of control and analysis and able to provide quantifiable examples of success in process improvements. The Person: A passion for manufacturing and operational improvement Works well cross functionally with different cultures Resilience and adaptability Flexible as will be working between 2 sites in Kitts Green and Coleshill For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders. For UK roles, candidates must be eligible to work and live in the United Kingdom. Proof of eligibility will be required with your application. Why select Listgrove? Five Decades of Market Intelligence Unrivalled Industry Networks Recognised International brand HR Qualified Professionals Throughout 2026 & 2027 you can meet with Listgrove at the following exhibitions: Interpack, France Innovation Plasturgie, Interplas UK, Plast Milan, Fakuma, ArabPlast, NPE 2027. Performance through People. Listgrove Limited Registered in England No: (phone number removed)
Mar 11, 2026
Full time
INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Process Improvement Engineering Specialist Based in West Midlands Job ref: JH /64609 The Company: A family owned and run company developing, manufacturing and selling industrial hose, pipes and ducting products based in the West Midlands. For the last 7 years the focus has been applying innovation and passion for quality to the current and future products required by the hose and ducting market. During this time it has grown by 250% and has a plan, supported by further investment, for growth both in the UK and International markets. All products are manufactured in the UK on 30 extruders with up to three on a line, with more being installed in 2026. The business is an engineering led company keen on new processes, capabilities and talent to help drive this innovation. Job Role: Reporting to the Technical Director the process engineer will be working on a variety of process improvements, new production lines and supporting new product trials. The focus for the company is to improve process consistency to make higher performance products and reduce scrap whilst also introducing new processes with best practises. This role will be working with an experienced quality and technical team to develop our new training program, new tooling, setting sheets and 5S. Main responsibilities: Process Control: Trial new materials and process improvements then test samples to scientifically assess benefits Reduce scrap by improving startup procedures, tooling, training Make sure startup checks and inspections are completed by setters and operators Check material processing recommendations are being followed using SOPs or setting sheets Assess extrusion stability from first principles and come up with improvements Create setting sheets for new products and trials, continuously improve them and monitor if jobs are run to them Training: Create training programmes, SOPs, checks Mentor trainees, sign them off on training levels Flow charts for processes OEE: Monitor and report on machine down time Reduce machine downtime where possible Research and Development: Research for new processes, standards or materials Research and advise on new equipment for process control and material analysis Trials: Monitor trial procedures Make sure samples are tested, catalogued and despatched to the correct recipients Teamwork: Collaborate with operations, quality, IT, maintenance, engineering and senior management to drive factory performance, new processes and improvement projects Knowledge and Expertise: Professional qualification (degree or apprenticeship) or part-qualified with relevant experience Experience in extrusion is required, training will be given in house on how the company manufacture spiral and braided hoses Good understanding of extruders, extrusion heads and polymers from first principles Knowledge of extrusion tooling design Previously written shop floor documents and procedures Mixture of theory and hands on experience Proven experience in process and continuous improvement Strong track record of control and analysis and able to provide quantifiable examples of success in process improvements. The Person: A passion for manufacturing and operational improvement Works well cross functionally with different cultures Resilience and adaptability Flexible as will be working between 2 sites in Kitts Green and Coleshill For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders. For UK roles, candidates must be eligible to work and live in the United Kingdom. Proof of eligibility will be required with your application. Why select Listgrove? Five Decades of Market Intelligence Unrivalled Industry Networks Recognised International brand HR Qualified Professionals Throughout 2026 & 2027 you can meet with Listgrove at the following exhibitions: Interpack, France Innovation Plasturgie, Interplas UK, Plast Milan, Fakuma, ArabPlast, NPE 2027. Performance through People. Listgrove Limited Registered in England No: (phone number removed)
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required. Major Responsibilities • Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization • Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement. • Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting. • Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions. • With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience. • Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle. • Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors. • Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties. • Support payment processing and ensure documentation complies with IRC and donor requirements. • Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings. • Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned. KEY WORKING RELATIONSHIPS Key contacts across IRC in UK and internationally: • International Philanthropy Team • USA Philanthropy • Communications team • Policy and Advocacy team • UK Finance team • President s Office and Executive Director of IRC- UK Person Specification Skills, Knowledge and Qualifications: • Knowledge and understanding of the principles and methods of philanthropy fundraising • Experience with Salesforce database or similar CRM system (Salesforce Administrator certification a plus) • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC • Bachelor s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience • Experience in the following markets preferred UK and US • Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication • Previous experience of working with high-net-worth individuals and their support functions i.e. EA s, wealth advisors and/or private offices; • Experience of supporting a team including the implementation of high-level events; • Excellent attention to detail • Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint • Ability to understand and demonstrate commitment to IRC s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities • HTML experience a plus, to help support website updates. • Passion for IRC s mission and demonstrable interest in fundraising.
Mar 11, 2026
Full time
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required. Major Responsibilities • Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization • Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement. • Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting. • Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions. • With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience. • Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle. • Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors. • Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties. • Support payment processing and ensure documentation complies with IRC and donor requirements. • Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings. • Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned. KEY WORKING RELATIONSHIPS Key contacts across IRC in UK and internationally: • International Philanthropy Team • USA Philanthropy • Communications team • Policy and Advocacy team • UK Finance team • President s Office and Executive Director of IRC- UK Person Specification Skills, Knowledge and Qualifications: • Knowledge and understanding of the principles and methods of philanthropy fundraising • Experience with Salesforce database or similar CRM system (Salesforce Administrator certification a plus) • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC • Bachelor s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience • Experience in the following markets preferred UK and US • Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication • Previous experience of working with high-net-worth individuals and their support functions i.e. EA s, wealth advisors and/or private offices; • Experience of supporting a team including the implementation of high-level events; • Excellent attention to detail • Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint • Ability to understand and demonstrate commitment to IRC s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities • HTML experience a plus, to help support website updates. • Passion for IRC s mission and demonstrable interest in fundraising.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Senior R&D Formulation Chemist Are you ready to shape the next generation of advanced manufacturing? Join Photocentric Ltd, a globally recognised leader in 3D printing innovation with offices in the UK and the USA. From our headquarters in Peterborough, we develop and export cutting-edge 3D printing technologies and manufacture our own resins that are transforming how products are designed and made across many industries. As we continue to expand, we are seeking an experienced Senior R&D Chemist with a strong background in formulation / polymer chemistry to join our chemistry team. This is a fantastic opportunity for a talented Formulation Chemist to use your experience and knowledge to drive projects through the development process from early stage research through to manufacturing and production. Key Responsibilities of the Senior R&D Formulation Chemist will include: Lead assigned R&D projects, showing tangible progress month after month, working closely with other company departments, external partners, and customers Perform cutting edge, challenging research by designing, formulating, and testing 3D printable resins for specific applications Manage and carry out multiple development projects to support various grants Communicate with customers/collaborators to understand application needs and translate them into technical targets and programmes of work Record all results in a systematic manner, and prepare reports about test results Stay at the forefront of developments in 3D printing materials, polymer science, and formulation chemistry, proposing new ideas and research directions Maintain close awareness of scientific literature, polymer science, raw materials, new technologies trends, and competitors' innovation required to create exciting and relevant product innovations. Comply with company policies and procedures and lead by example in all areas Actively participate in the process of continuous improvement of the Company's Product Safety and Quality Management System, products, and processes. Opportunity to mentor and manage a small team Required Education, Skills, and Qualifications of our Senior R&D Formulation Chemist: Proven experience in formulation chemistry, ideally within polymer or coating industry Experience in chemical synthesis preferred Excellent research profile in the area of polymer and/or formulation chemistry Industry experience is preferred Ability to take an objective view of technical problems and address them with creativity and innovation. Excellent organisational skills with the ability to prioritise work and meet deadlines Demonstrated experience in preparing technical concise reports, discuss findings, and provide recommendations on next steps. Confidence written and verbal communication to varying audiences with differing scientific and technological background. If you're excited by the idea of manufacturing in orbit and want to be part of a project that's changing how things are made in space and become our Senior R&D Formulation Chemist, please click 'apply' now! We'd love to hear from you.
Mar 11, 2026
Full time
Senior R&D Formulation Chemist Are you ready to shape the next generation of advanced manufacturing? Join Photocentric Ltd, a globally recognised leader in 3D printing innovation with offices in the UK and the USA. From our headquarters in Peterborough, we develop and export cutting-edge 3D printing technologies and manufacture our own resins that are transforming how products are designed and made across many industries. As we continue to expand, we are seeking an experienced Senior R&D Chemist with a strong background in formulation / polymer chemistry to join our chemistry team. This is a fantastic opportunity for a talented Formulation Chemist to use your experience and knowledge to drive projects through the development process from early stage research through to manufacturing and production. Key Responsibilities of the Senior R&D Formulation Chemist will include: Lead assigned R&D projects, showing tangible progress month after month, working closely with other company departments, external partners, and customers Perform cutting edge, challenging research by designing, formulating, and testing 3D printable resins for specific applications Manage and carry out multiple development projects to support various grants Communicate with customers/collaborators to understand application needs and translate them into technical targets and programmes of work Record all results in a systematic manner, and prepare reports about test results Stay at the forefront of developments in 3D printing materials, polymer science, and formulation chemistry, proposing new ideas and research directions Maintain close awareness of scientific literature, polymer science, raw materials, new technologies trends, and competitors' innovation required to create exciting and relevant product innovations. Comply with company policies and procedures and lead by example in all areas Actively participate in the process of continuous improvement of the Company's Product Safety and Quality Management System, products, and processes. Opportunity to mentor and manage a small team Required Education, Skills, and Qualifications of our Senior R&D Formulation Chemist: Proven experience in formulation chemistry, ideally within polymer or coating industry Experience in chemical synthesis preferred Excellent research profile in the area of polymer and/or formulation chemistry Industry experience is preferred Ability to take an objective view of technical problems and address them with creativity and innovation. Excellent organisational skills with the ability to prioritise work and meet deadlines Demonstrated experience in preparing technical concise reports, discuss findings, and provide recommendations on next steps. Confidence written and verbal communication to varying audiences with differing scientific and technological background. If you're excited by the idea of manufacturing in orbit and want to be part of a project that's changing how things are made in space and become our Senior R&D Formulation Chemist, please click 'apply' now! We'd love to hear from you.
Vice-Principal - Research, University Senior Management (VPO23A) The University of Aberdeen seeks to appoint an outstanding senior academic leader as Vice-Principal (Research). This is a pivotal role within the University's Senior Management Team, reporting to the Principal and Vice-Chancellor, and will shape and deliver the institution's research strategy in support of our Aberdeen 2040 vision. The Vice-Principal (Research) will lead all aspects of institutional research strategy and policy, fostering a positive and inclusive research culture and enabling colleagues to deliver world-leading, impactful research. The role includes oversight of research governance, REF preparation, interdisciplinary development, research income growth, and external engagement with funders, government, and strategic partners. The postholder will work closely with fellow Vice-Principals, Deans, Heads of School, and the Director of Research and Innovation to ensure alignment across research, innovation, global engagement, and education. Job Description The successful candidate will have an international reputation for research excellence, a sustained track record of attracting significant competitive funding, substantial senior leadership experience within higher education, and a deep understanding of the UK research landscape. Salary will be in the range of £130,000-£150,000 per annum, commensurate with experience. Closing Date: 31 March 2026 Interview Date: 24 April 2026 Reference Number: VPO23A This role is based in the UK. It is expected that you will spend 4 days per week on campus given the seniority and importance of this role. The University of Aberdeen is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates. Please Note If you are unable to complete an application online, please contact the Recruitment Team ( ) to make alternative arrangements for submitting your application within plenty of time before the advertised post closes.
Mar 11, 2026
Full time
Vice-Principal - Research, University Senior Management (VPO23A) The University of Aberdeen seeks to appoint an outstanding senior academic leader as Vice-Principal (Research). This is a pivotal role within the University's Senior Management Team, reporting to the Principal and Vice-Chancellor, and will shape and deliver the institution's research strategy in support of our Aberdeen 2040 vision. The Vice-Principal (Research) will lead all aspects of institutional research strategy and policy, fostering a positive and inclusive research culture and enabling colleagues to deliver world-leading, impactful research. The role includes oversight of research governance, REF preparation, interdisciplinary development, research income growth, and external engagement with funders, government, and strategic partners. The postholder will work closely with fellow Vice-Principals, Deans, Heads of School, and the Director of Research and Innovation to ensure alignment across research, innovation, global engagement, and education. Job Description The successful candidate will have an international reputation for research excellence, a sustained track record of attracting significant competitive funding, substantial senior leadership experience within higher education, and a deep understanding of the UK research landscape. Salary will be in the range of £130,000-£150,000 per annum, commensurate with experience. Closing Date: 31 March 2026 Interview Date: 24 April 2026 Reference Number: VPO23A This role is based in the UK. It is expected that you will spend 4 days per week on campus given the seniority and importance of this role. The University of Aberdeen is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates. Please Note If you are unable to complete an application online, please contact the Recruitment Team ( ) to make alternative arrangements for submitting your application within plenty of time before the advertised post closes.
A leading research institute in Oxford is seeking a Head of Bioinformatics to lead its new Plant Biology Institute. This pivotal role will involve developing bioinformatics functions, collaborating with multidisciplinary teams to support scientific breakthroughs. Candidates should have an advanced degree in a relevant field and proven leadership experience in informatics. The role offers a competitive salary, travel allowance, and a generous benefits package, within a newly constructed state-of-the-art facility.
Mar 11, 2026
Full time
A leading research institute in Oxford is seeking a Head of Bioinformatics to lead its new Plant Biology Institute. This pivotal role will involve developing bioinformatics functions, collaborating with multidisciplinary teams to support scientific breakthroughs. Candidates should have an advanced degree in a relevant field and proven leadership experience in informatics. The role offers a competitive salary, travel allowance, and a generous benefits package, within a newly constructed state-of-the-art facility.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
