Overview You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent. Qualifications At least 3 year's of retail experience At least 1 year of retail supervisor / Team lead experience Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Initiates completion of tasks or activities without necessary supervision Flexible availability - including nights, weekends, and holidays Responsibilities Inspire, and motivate your team to drive sales that deliver exceptional customer service Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service Delivering sales, customer experience, merchandising, visual, and operational expectations Maintaining personal and productivity goals Uphold the quality and productivity of every aspect of your store Act as a partner between customers, sales associates, Assistant Manager and the Store Manager Ability to learn and share expertise of products and trends to fit customer's needs Maintains an awareness of all product knowledge, and current or upcoming product / trends Contributes to a positive and inclusive work environment Benefits From: £10.00 - £13.85 per hour 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% WellHub - Daily Wellbeing options for Employees Employee Assistance Program - Retail Trust Company Sick Pay scheme Head Office Internships Striper Ambassador Programme Development Opportunities Address Unit 1,10-15 Princess St City Edinburgh Postal Code: EH2 2AN
Apr 15, 2026
Full time
Overview You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent. Qualifications At least 3 year's of retail experience At least 1 year of retail supervisor / Team lead experience Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Initiates completion of tasks or activities without necessary supervision Flexible availability - including nights, weekends, and holidays Responsibilities Inspire, and motivate your team to drive sales that deliver exceptional customer service Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service Delivering sales, customer experience, merchandising, visual, and operational expectations Maintaining personal and productivity goals Uphold the quality and productivity of every aspect of your store Act as a partner between customers, sales associates, Assistant Manager and the Store Manager Ability to learn and share expertise of products and trends to fit customer's needs Maintains an awareness of all product knowledge, and current or upcoming product / trends Contributes to a positive and inclusive work environment Benefits From: £10.00 - £13.85 per hour 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% WellHub - Daily Wellbeing options for Employees Employee Assistance Program - Retail Trust Company Sick Pay scheme Head Office Internships Striper Ambassador Programme Development Opportunities Address Unit 1,10-15 Princess St City Edinburgh Postal Code: EH2 2AN
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. This is the part you will play Food and Beverage Assistant at Foxhills Collection Are you passionate about delivering exceptional dining experiences and providing outstanding customer service? Foxhills Collection is currently seeking enthusiastic individuals to join our Food and Beverage team as Assistants at our prestigious establishment. Position: Food and Beverage Assistant Location: Foxhills Club & Resort, Ottershaw, Surrey - Restaurant XIX Type: Full-time/Part-time About Us: Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication. Responsibilities Assist in the preparation and service of food and beverages in our restaurant, bar, and banquet facilities Greet guests warmly, take orders, and ensure prompt and accurate delivery of food and drinks Maintain cleanliness and hygiene standards in dining areas, including clearing tables and resetting them for the next service Provide recommendations on menu items and specials, and accommodate special dietary requests or preferences Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction Handle payments, process transactions accurately, and maintain cash handling procedures Requirements Previous experience in a food and beverage role preferred but not required; training will be provided Excellent customer service skills with a friendly and outgoing personality Ability to work effectively in a fast-paced environment and remain calm under pressure Strong communication and teamwork skills Flexibility to work shifts including evenings, weekends, and holidays Food safety and hygiene certification is a plus Benefits Competitive salary package Company pension scheme - People's Partnership Enhanced Company Sick Pay, Maternity and Paternity Opportunities for career advancement and professional development. Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more. Complimentary Country Club Membership for a partner/spouse and children after one years' service. Staff discounts on dining, including 50% off in in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities. Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more. Employee assistance program, with 24/7 assistance available. Anniversary stay - a complimentary one night stay and breakfast for two at Foxhills. Birthday breakfast - a complimentary breakfast for you and one other at one of our restaurants. Colleague social events including an annual staff party Free on-site parking Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks. This position requires the candidate to prove their right to work in the UK
Apr 15, 2026
Full time
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. This is the part you will play Food and Beverage Assistant at Foxhills Collection Are you passionate about delivering exceptional dining experiences and providing outstanding customer service? Foxhills Collection is currently seeking enthusiastic individuals to join our Food and Beverage team as Assistants at our prestigious establishment. Position: Food and Beverage Assistant Location: Foxhills Club & Resort, Ottershaw, Surrey - Restaurant XIX Type: Full-time/Part-time About Us: Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication. Responsibilities Assist in the preparation and service of food and beverages in our restaurant, bar, and banquet facilities Greet guests warmly, take orders, and ensure prompt and accurate delivery of food and drinks Maintain cleanliness and hygiene standards in dining areas, including clearing tables and resetting them for the next service Provide recommendations on menu items and specials, and accommodate special dietary requests or preferences Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction Handle payments, process transactions accurately, and maintain cash handling procedures Requirements Previous experience in a food and beverage role preferred but not required; training will be provided Excellent customer service skills with a friendly and outgoing personality Ability to work effectively in a fast-paced environment and remain calm under pressure Strong communication and teamwork skills Flexibility to work shifts including evenings, weekends, and holidays Food safety and hygiene certification is a plus Benefits Competitive salary package Company pension scheme - People's Partnership Enhanced Company Sick Pay, Maternity and Paternity Opportunities for career advancement and professional development. Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more. Complimentary Country Club Membership for a partner/spouse and children after one years' service. Staff discounts on dining, including 50% off in in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities. Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more. Employee assistance program, with 24/7 assistance available. Anniversary stay - a complimentary one night stay and breakfast for two at Foxhills. Birthday breakfast - a complimentary breakfast for you and one other at one of our restaurants. Colleague social events including an annual staff party Free on-site parking Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks. This position requires the candidate to prove their right to work in the UK
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. Rewards An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay Other Awesome Perks Days out and social events Invite to the annual Assistant Manager conference Team competitions - "Fry Cup" and "Olympics" Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme As an Assistant Manager, You'll Be Responsible For Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a "above & beyond" experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline What You Bring to the Table Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. Incredible Careers with Five Guys If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 15, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. Rewards An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay Other Awesome Perks Days out and social events Invite to the annual Assistant Manager conference Team competitions - "Fry Cup" and "Olympics" Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme As an Assistant Manager, You'll Be Responsible For Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a "above & beyond" experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline What You Bring to the Table Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. Incredible Careers with Five Guys If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Retail Assistant 20 hour contract Dunfermline High Street We've got an exciting opportunity for a friendly, dependable, and enthusiastic individual to join our award-winning team at Stephens Bakery as a Retail Assistant. At Stephens, our values guide everything we do - putting the customer first, showing a can do attitude, and being stronger together as a team. This role requires weekday and weekend availability and is therefore not suitable for those in full time education. What You'll Be Doing As a Retail Assistant, you're the face of Stephens - serving up smiles alongside our delicious baked goods on every shift. You'll help bring our values to life by delivering excellent service, supporting your teammates, and approaching every day with positivity and energy. Putting the customer first by delivering friendly, helpful service always Creating a warm and welcoming atmosphere in the shop Answering customer questions and recommending products with confidence Following daily routines and task lists for cleaning, stocking, and food preparation Carrying out tasks as delegated by Management or Senior Sales colleagues with a can do attitude Following food safety procedures and checklists to maintain high standards of cleanliness and hygiene Supporting the team by staying flexible and helping wherever needed - because we're stronger together Keeping the shop clean, tidy, and well stocked throughout the day Ensuring displays look their best and product quality is maintained Following correct stock rotation procedures Working collaboratively during busy periods to ensure the best experience for customers and colleagues alike What We're Looking For Someone who always puts the customer first? A person with a can do attitude who enjoys getting stuck in and helping out? A team player who believes we're stronger together? Someone who thrives in the fast paced energy of a busy shop? What You'll Get in Return Competitive salary: £9.71 - £12.92 Free food on shift - lunch is on us Gifts for special occasions (Christmas, length of service & weddings) Staff referral scheme - earn up to £150 for each successful referral 20% staff discount across all Stephens shops Free confidential counselling for mental health, money, legal, or work matters Discounts at over 1,000 retailers, including Asda, Aldi, cinemas, holidays, and more Career development opportunities - we love to promote and develop from within Why Join Stephens Bakery? At Stephens Bakery, we're not just baking - we're baking history. As a proud fourth generation family business with over 150 years of heritage, we combine traditional craft with a bold, modern vision. We're known for innovation - from launching the first ever bakery Jiffy Van and standalone bakery drive thru, to pioneering partnerships with Co op, Scotmid, Morrisons, and independent retailers. While we embrace new ideas, our roots remain firmly in quality, tradition, and community. Using time honoured techniques and the finest locally sourced ingredients, we're proud to have been crowned: Scottish Craft Bakery of the Year UK Craft Bakery Business of the Year (2021) Home to Scotland's Favourite Morning Roll, Steak Bridie, and Double Biscuit When you join Stephens, you're not just joining a business - you're becoming part of a team that puts customers first, supports one another, and tackles challenges together. Ready to Take the Next Step? If you're excited about what we do and think you'd be a great fit, we'd love to hear from you. Our recruitment process: Apply online Quick chat - a casual telephone interview if shortlisted Meet us in person - a relaxed face to face interview Try it out - a paid work trial We aim to complete the process within two weeks and are happy to work around notice periods where possible.
Apr 15, 2026
Full time
Retail Assistant 20 hour contract Dunfermline High Street We've got an exciting opportunity for a friendly, dependable, and enthusiastic individual to join our award-winning team at Stephens Bakery as a Retail Assistant. At Stephens, our values guide everything we do - putting the customer first, showing a can do attitude, and being stronger together as a team. This role requires weekday and weekend availability and is therefore not suitable for those in full time education. What You'll Be Doing As a Retail Assistant, you're the face of Stephens - serving up smiles alongside our delicious baked goods on every shift. You'll help bring our values to life by delivering excellent service, supporting your teammates, and approaching every day with positivity and energy. Putting the customer first by delivering friendly, helpful service always Creating a warm and welcoming atmosphere in the shop Answering customer questions and recommending products with confidence Following daily routines and task lists for cleaning, stocking, and food preparation Carrying out tasks as delegated by Management or Senior Sales colleagues with a can do attitude Following food safety procedures and checklists to maintain high standards of cleanliness and hygiene Supporting the team by staying flexible and helping wherever needed - because we're stronger together Keeping the shop clean, tidy, and well stocked throughout the day Ensuring displays look their best and product quality is maintained Following correct stock rotation procedures Working collaboratively during busy periods to ensure the best experience for customers and colleagues alike What We're Looking For Someone who always puts the customer first? A person with a can do attitude who enjoys getting stuck in and helping out? A team player who believes we're stronger together? Someone who thrives in the fast paced energy of a busy shop? What You'll Get in Return Competitive salary: £9.71 - £12.92 Free food on shift - lunch is on us Gifts for special occasions (Christmas, length of service & weddings) Staff referral scheme - earn up to £150 for each successful referral 20% staff discount across all Stephens shops Free confidential counselling for mental health, money, legal, or work matters Discounts at over 1,000 retailers, including Asda, Aldi, cinemas, holidays, and more Career development opportunities - we love to promote and develop from within Why Join Stephens Bakery? At Stephens Bakery, we're not just baking - we're baking history. As a proud fourth generation family business with over 150 years of heritage, we combine traditional craft with a bold, modern vision. We're known for innovation - from launching the first ever bakery Jiffy Van and standalone bakery drive thru, to pioneering partnerships with Co op, Scotmid, Morrisons, and independent retailers. While we embrace new ideas, our roots remain firmly in quality, tradition, and community. Using time honoured techniques and the finest locally sourced ingredients, we're proud to have been crowned: Scottish Craft Bakery of the Year UK Craft Bakery Business of the Year (2021) Home to Scotland's Favourite Morning Roll, Steak Bridie, and Double Biscuit When you join Stephens, you're not just joining a business - you're becoming part of a team that puts customers first, supports one another, and tackles challenges together. Ready to Take the Next Step? If you're excited about what we do and think you'd be a great fit, we'd love to hear from you. Our recruitment process: Apply online Quick chat - a casual telephone interview if shortlisted Meet us in person - a relaxed face to face interview Try it out - a paid work trial We aim to complete the process within two weeks and are happy to work around notice periods where possible.
Assistant Shop Manager Sue Ryder Charity shop, 5 Out Northgate, Bury Saint Edmunds IP33 1JQ 30 Hours per week over 7 days £12.94 per hour + rewards & Benefits Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 - Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We have a much loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you'll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Years Day off. Within a stone's throw of Bury St Edmunds' train station and a short stroll from the town centre, our spacious Bury St Edmunds Sue Ryder shop offers fashion, homewares and furniture to suit the pockets of discerning shoppers and students alike. Some of our furniture pieces are from the exclusive SAVED furniture range. The SAVED range takes pre loved furniture and upcycles it, giving the furniture a new lease of life, and making each piece completely unique. About you Are you a proactive Assistant Shop Manager? Do you thrive in a fast paced environment? If so, come and be part of the team at our Bury St Edmunds shop and contribute to the work we do across Sue Ryder! You will have retail experience with the commercial awareness to deliver sales. You'll have a positive attitude and good judgement to do the right thing. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can do attitude and a good understanding of financial and IT administration. The key responsibilities include: As Assistant Shop Manager you will be using your skills and retail experience to help drive business, push sales and achieve targets. Help to lead a team to deliver great customer service to our donors and customers. Work with the local community to generate sufficient donated stock to drive sales. Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance. Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority. Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times. Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives. Help to manage an effective stock process through the Epos operation. Minimum Essential Criteria Customer Service Experience Previous supervisory Experience KPI and target experience Cash Handling/Till work Basic IT skills (emails/instant messaging/video calls) Organisational Skills Lone working experience Desirable Criteria High street retail/leisure/hospitality background charity retail Health & Safety knowledge Team Player Key holder/opening/closing Merchandising/Stock rotation Competitive Benefits Package 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part time) Company pension scheme Staff discount with thousands of retailers Refer a Friend scheme - £250 payment Enhanced maternity, paternity and adoption pay Enhanced sick pay Electric Vehicle Scheme Healthcare Cash plan, to claim back costs of routine healthcare Death in Service benefit Staff discount of 10% on new goods online at shop.sueryder.org Structured induction programme and learning and development opportunities. Access to Employee support programme and lots more. Please visit our careers website for the full list. Closing date: 13th April Interview date: 22nd April If you want more than just a job, we want you. Join the team and be there when it matters. Our commitment to equity, diversity and inclusion At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we're proud to support the 'Offer an Interview' scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. No steps into the front. Steps at the back of the shop. Everything is on one floor. No disabled access to the toilet We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support. If you require support to compete an application or participate fully in the interview process, please email . Once in postyou'llhave access to staff and volunteer networks for LGBTQ+ colleagues,Global Cultures, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments. For more information on our Equity, Diversity and Inclusion work, please visit: Join us in creating a culture where everyone feels respected, valued, and able to thrive. Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Apr 15, 2026
Full time
Assistant Shop Manager Sue Ryder Charity shop, 5 Out Northgate, Bury Saint Edmunds IP33 1JQ 30 Hours per week over 7 days £12.94 per hour + rewards & Benefits Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 - Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We have a much loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you'll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Years Day off. Within a stone's throw of Bury St Edmunds' train station and a short stroll from the town centre, our spacious Bury St Edmunds Sue Ryder shop offers fashion, homewares and furniture to suit the pockets of discerning shoppers and students alike. Some of our furniture pieces are from the exclusive SAVED furniture range. The SAVED range takes pre loved furniture and upcycles it, giving the furniture a new lease of life, and making each piece completely unique. About you Are you a proactive Assistant Shop Manager? Do you thrive in a fast paced environment? If so, come and be part of the team at our Bury St Edmunds shop and contribute to the work we do across Sue Ryder! You will have retail experience with the commercial awareness to deliver sales. You'll have a positive attitude and good judgement to do the right thing. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can do attitude and a good understanding of financial and IT administration. The key responsibilities include: As Assistant Shop Manager you will be using your skills and retail experience to help drive business, push sales and achieve targets. Help to lead a team to deliver great customer service to our donors and customers. Work with the local community to generate sufficient donated stock to drive sales. Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance. Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority. Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times. Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives. Help to manage an effective stock process through the Epos operation. Minimum Essential Criteria Customer Service Experience Previous supervisory Experience KPI and target experience Cash Handling/Till work Basic IT skills (emails/instant messaging/video calls) Organisational Skills Lone working experience Desirable Criteria High street retail/leisure/hospitality background charity retail Health & Safety knowledge Team Player Key holder/opening/closing Merchandising/Stock rotation Competitive Benefits Package 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part time) Company pension scheme Staff discount with thousands of retailers Refer a Friend scheme - £250 payment Enhanced maternity, paternity and adoption pay Enhanced sick pay Electric Vehicle Scheme Healthcare Cash plan, to claim back costs of routine healthcare Death in Service benefit Staff discount of 10% on new goods online at shop.sueryder.org Structured induction programme and learning and development opportunities. Access to Employee support programme and lots more. Please visit our careers website for the full list. Closing date: 13th April Interview date: 22nd April If you want more than just a job, we want you. Join the team and be there when it matters. Our commitment to equity, diversity and inclusion At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we're proud to support the 'Offer an Interview' scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. No steps into the front. Steps at the back of the shop. Everything is on one floor. No disabled access to the toilet We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support. If you require support to compete an application or participate fully in the interview process, please email . Once in postyou'llhave access to staff and volunteer networks for LGBTQ+ colleagues,Global Cultures, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments. For more information on our Equity, Diversity and Inclusion work, please visit: Join us in creating a culture where everyone feels respected, valued, and able to thrive. Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
# Customer Support Advisor Customer Operations Customer Support AdvisorLocation: Sheffield City Centre Hours: Full-time (37 hrs - Mon-Thu 9-5.30, Fri 9-5) Salary: £25,878 Start date: Tuesday 5th May 2025We understand. Being a UniHomes Customer Support Advisor is different. NO sales, NO shift work, and NO regular weekends. We embrace hybrid and remote work, meaning you can flex between our state-of-the-art Sheffield city centre office (with free breakfast and Friday drinks at 4.30!) and the comfort of your own home office. The role will be predominantly working from home but with occasional office presence required, therefore you must be based locally and be willing and able to travel to the Sheffield office when required. We're looking for additional Customer Support Advisors to grow our incredible team. In this role, you'll be the friendly voice of UniHomes, providing exceptional support to students through phone, email, and messaging. You'll become a problem-solving pro, resolving queries, and offering clear explanations about our shared utility contracts (gas, electricity, water, broadband, and TV License). Your focus will be on ensuring a smooth and hassle-free experience for students, proactively addressing their needs, and aiming for first-contact resolution whenever possible. Collaboration is key, so you'll work alongside internal stakeholders to achieve successful outcomes. This is a non-sales role, allowing you to focus on what you do best: providing exceptional service and making a positive impact on students' lives. Peak Season: During July-September, additional hours (max 6 hours per week, including weekends) may be required. We compensate with overtime or time off in lieu. The role will be predominantly working from home but with some office presence required, therefore you must be based within a reasonable commute to Sheffield and be willing and able to travel to the office to work when required. What you'll do: Own customer queries, aiming for first-contact resolution. Gather accurate customer data to support internal teams. Assist all customers professionally and politely. Collaborate with internal/external stakeholders for successful resolutions. Deliver excellent customer support consistently. Meet personal and departmental KPIs for quality and volume of calls, messages, and email. Utilise CRM systems to manage contacts. Support all areas to ensure an industry-leading customer experience. What you'll bring: Fantastic customer support skills developed in a contact centre environment, retail, service, or hospitality sector. High volume phone & CRM system experience (ideally Salesforce, desirable but not essential). Superb phone manner and excellent written communication skills. Patience, confidence, diplomacy, resilience, open-mindedness, and empathy. Ability to stay calm under pressure, think quickly and independently. Ability in following processes and structuring questions. Genuine desire to solve problems and help others. Computer literacy (Microsoft Office) and tech confidence. Team player spirit, self-motivation, dedication, and focus. Hybrid team members will need to ensure they have a safe working from home environment, which includes: A quiet and distraction-free environment to be able to provide industry leading customer support. Appropriate chair and desk. Suitable internet connection, with minimum downloads speed of 30Mbps. Flexibility to support our customers over our busiest periods. We'll provide IT equipment, including laptop, monitor and headset.At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We're not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work(R) certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work(R)(GPTW(R) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.Applicants for permanent roles must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Please show us the real you.We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.Salary Salary: £25,878 - £25,878Type Full TimeLocation Sheffield This site requires JavaScript to be enabled. JavaScript is used on this site to improve user experience and enable functionality without JavaScript this site wont work as required Once JavaScript is enabled, this message will be removed.
Apr 15, 2026
Full time
# Customer Support Advisor Customer Operations Customer Support AdvisorLocation: Sheffield City Centre Hours: Full-time (37 hrs - Mon-Thu 9-5.30, Fri 9-5) Salary: £25,878 Start date: Tuesday 5th May 2025We understand. Being a UniHomes Customer Support Advisor is different. NO sales, NO shift work, and NO regular weekends. We embrace hybrid and remote work, meaning you can flex between our state-of-the-art Sheffield city centre office (with free breakfast and Friday drinks at 4.30!) and the comfort of your own home office. The role will be predominantly working from home but with occasional office presence required, therefore you must be based locally and be willing and able to travel to the Sheffield office when required. We're looking for additional Customer Support Advisors to grow our incredible team. In this role, you'll be the friendly voice of UniHomes, providing exceptional support to students through phone, email, and messaging. You'll become a problem-solving pro, resolving queries, and offering clear explanations about our shared utility contracts (gas, electricity, water, broadband, and TV License). Your focus will be on ensuring a smooth and hassle-free experience for students, proactively addressing their needs, and aiming for first-contact resolution whenever possible. Collaboration is key, so you'll work alongside internal stakeholders to achieve successful outcomes. This is a non-sales role, allowing you to focus on what you do best: providing exceptional service and making a positive impact on students' lives. Peak Season: During July-September, additional hours (max 6 hours per week, including weekends) may be required. We compensate with overtime or time off in lieu. The role will be predominantly working from home but with some office presence required, therefore you must be based within a reasonable commute to Sheffield and be willing and able to travel to the office to work when required. What you'll do: Own customer queries, aiming for first-contact resolution. Gather accurate customer data to support internal teams. Assist all customers professionally and politely. Collaborate with internal/external stakeholders for successful resolutions. Deliver excellent customer support consistently. Meet personal and departmental KPIs for quality and volume of calls, messages, and email. Utilise CRM systems to manage contacts. Support all areas to ensure an industry-leading customer experience. What you'll bring: Fantastic customer support skills developed in a contact centre environment, retail, service, or hospitality sector. High volume phone & CRM system experience (ideally Salesforce, desirable but not essential). Superb phone manner and excellent written communication skills. Patience, confidence, diplomacy, resilience, open-mindedness, and empathy. Ability to stay calm under pressure, think quickly and independently. Ability in following processes and structuring questions. Genuine desire to solve problems and help others. Computer literacy (Microsoft Office) and tech confidence. Team player spirit, self-motivation, dedication, and focus. Hybrid team members will need to ensure they have a safe working from home environment, which includes: A quiet and distraction-free environment to be able to provide industry leading customer support. Appropriate chair and desk. Suitable internet connection, with minimum downloads speed of 30Mbps. Flexibility to support our customers over our busiest periods. We'll provide IT equipment, including laptop, monitor and headset.At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We're not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work(R) certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work(R)(GPTW(R) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.Applicants for permanent roles must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Please show us the real you.We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.Salary Salary: £25,878 - £25,878Type Full TimeLocation Sheffield This site requires JavaScript to be enabled. JavaScript is used on this site to improve user experience and enable functionality without JavaScript this site wont work as required Once JavaScript is enabled, this message will be removed.
Closing date: 14-04-2026 Customer Team Member Location: Main Street , Hawkshead, LA22 0NZ Pay: £13.04 per hour Contract: 16 hours per week + regular overtime, 6 month seasonal temporary contract, part time Working pattern: varied shifts including early mornings (8am opening), afternoons, late evenings (10pm closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 15, 2026
Full time
Closing date: 14-04-2026 Customer Team Member Location: Main Street , Hawkshead, LA22 0NZ Pay: £13.04 per hour Contract: 16 hours per week + regular overtime, 6 month seasonal temporary contract, part time Working pattern: varied shifts including early mornings (8am opening), afternoons, late evenings (10pm closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
A leading sports retailer in Tillicoultry is seeking a part-time Retail Assistant to join the team. The ideal candidate will provide exceptional service, assist with training, and support various store functions. Flexibility to work weekends is essential. This role offers competitive compensation, a cooperative work environment, and opportunities for professional growth. Candidates should possess customer service experience and strong communication skills. Join a dynamic team at the forefront of sports and fashion.
Apr 15, 2026
Full time
A leading sports retailer in Tillicoultry is seeking a part-time Retail Assistant to join the team. The ideal candidate will provide exceptional service, assist with training, and support various store functions. Flexibility to work weekends is essential. This role offers competitive compensation, a cooperative work environment, and opportunities for professional growth. Candidates should possess customer service experience and strong communication skills. Join a dynamic team at the forefront of sports and fashion.
Job Description Posted Tuesday 31 March 2026 at 00:00 We are recruiting a Retail Assistant in our Outdoor Plants department on a Part-Time, Permanent basis, working 16 hours per week (Saturdays & Sundays). This is a temporary position until 22nd June 2026. Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that's why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn, and want to be part of a leading business, we want you to join our team. The role of Retail Assistant Our Retail Assistants welcome customers to the centre and help with questions or queries across a wide variety of Indoor and Outdoor product ranges. They "Go the extra mile" to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. Involving some heavy lifting this role can be physically demanding. Key Responsibilities include: Process POS (Point of Sale) Sales ordering and till operation Replenishing stock Display and merchandising About You This role is well suited to a self motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Seasonal and Sundries Department you will offer excellent service and provide information on the wide range of products. Previous retail experience is desirable. Our employee benefits package includes: An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family. Contributory pension scheme for eligible employees Generous Staff Discount Scheme after completion of probationary period
Apr 15, 2026
Full time
Job Description Posted Tuesday 31 March 2026 at 00:00 We are recruiting a Retail Assistant in our Outdoor Plants department on a Part-Time, Permanent basis, working 16 hours per week (Saturdays & Sundays). This is a temporary position until 22nd June 2026. Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that's why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn, and want to be part of a leading business, we want you to join our team. The role of Retail Assistant Our Retail Assistants welcome customers to the centre and help with questions or queries across a wide variety of Indoor and Outdoor product ranges. They "Go the extra mile" to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. Involving some heavy lifting this role can be physically demanding. Key Responsibilities include: Process POS (Point of Sale) Sales ordering and till operation Replenishing stock Display and merchandising About You This role is well suited to a self motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Seasonal and Sundries Department you will offer excellent service and provide information on the wide range of products. Previous retail experience is desirable. Our employee benefits package includes: An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family. Contributory pension scheme for eligible employees Generous Staff Discount Scheme after completion of probationary period
Get Staffed Online Recruitment Limited
Bedford, Bedfordshire
Home Care Assistant Location: Bedford Salary: £13.45 - £13.95 per hour Our client is a housing and care provider in Bedford. They are committed to providing high quality care, support and housing in Bedford. They have wide range of stock including a registered care home, extra care housing, sheltered housing and general needs housing. They are currently looking for Home Care Assistants to provide care and support to tenants in their own homes. They offer fixed contracted hours with shifts scheduled 4 weeks in advance. Shifts take place between 07:45 and 22:30, Monday to Sunday, with a requirement to work one weekend in two. To work as part of the team providing personal care and support for tenants in a way that ensures they retain independence. To be responsible, when trained, for the administration of drugs medication, when required. To develop a strong understanding of the individual needs of tenants and build strong positive lasting relationship. To comply with the standards required by the Care Quality Commission and our client. To provide additional support services as required. In return they offer a great working environment in new purpose built building, a friendly team and the ability to make a significant positive contribution to the lives of their residents. In addition, with a wide range of benefits to employees: Generous annual leave starting at 28 days Travel expenses Free onsite car parking Contributory salary sacrifice pension scheme Free life assurance cover Ongoing training and development programmes Main Purpose of the role: To work as part of the team providing personal care and support to tenants of our clients schemes. To support and care for tenants in a way that ensures they retain independence. To be responsible, when trained, for the administration of drugs medication, when required. To comply with the standards required by the Care Quality Commission and our client. To deliver a service that enable tenants to remain independent. To provide additional support services as required. To develop a strong understanding of the individual needs of tenants. To build strong positive lasting relationship with tenants. Main duties and responsibilities: To assist tenants according to their planned care needs and in accordance with their wishes with personal care including washing, toileting, dressing, undressing, continence control and at mealtimes. After training, to use equipment provided for moving and handling tenants correctly. To treat all tenants with dignity and respect at all times. To be responsible, when trained and required, for the administration and safe handling of medication. To maintain accurate and comprehensive Care Plan Records in accordance with your responsibilities and instructions. To attend handover meetings. Following training act within the legal and regulatory requirements covering care services, including: Care Standards Act, Health & Safety requirements, Fire Regulations. Demonstrate an up-to-date knowledge of safeguarding of vulnerable adults requirements and work within these guidelines at all times. To be aware of, and comply with company Policies and Procedures. Ensure that interactions with customers are warm and professional and to any questions received from customers, referring to a Manager any questions which you are unable to answer. Assist with duties such as catering or housekeeping when required. To undertake training as required to fulfil the duties and responsibilities of the role. Any other duties or variations to the above duties that may be reasonably required from time to time. Essential Competencies Demonstrate an understanding of the needs of older people Willingness to undertake the required training to achieve a NVQ Level 2 in Care Good written and verbal communication skills Strong team player Good customer care skills Trained in the administration and safe handling of medication Desirable Competencies NVQ Level 2 in Care Trained in the administration and safe handling of medication Experience of working in a care environment An understanding of Health & Safety
Apr 15, 2026
Full time
Home Care Assistant Location: Bedford Salary: £13.45 - £13.95 per hour Our client is a housing and care provider in Bedford. They are committed to providing high quality care, support and housing in Bedford. They have wide range of stock including a registered care home, extra care housing, sheltered housing and general needs housing. They are currently looking for Home Care Assistants to provide care and support to tenants in their own homes. They offer fixed contracted hours with shifts scheduled 4 weeks in advance. Shifts take place between 07:45 and 22:30, Monday to Sunday, with a requirement to work one weekend in two. To work as part of the team providing personal care and support for tenants in a way that ensures they retain independence. To be responsible, when trained, for the administration of drugs medication, when required. To develop a strong understanding of the individual needs of tenants and build strong positive lasting relationship. To comply with the standards required by the Care Quality Commission and our client. To provide additional support services as required. In return they offer a great working environment in new purpose built building, a friendly team and the ability to make a significant positive contribution to the lives of their residents. In addition, with a wide range of benefits to employees: Generous annual leave starting at 28 days Travel expenses Free onsite car parking Contributory salary sacrifice pension scheme Free life assurance cover Ongoing training and development programmes Main Purpose of the role: To work as part of the team providing personal care and support to tenants of our clients schemes. To support and care for tenants in a way that ensures they retain independence. To be responsible, when trained, for the administration of drugs medication, when required. To comply with the standards required by the Care Quality Commission and our client. To deliver a service that enable tenants to remain independent. To provide additional support services as required. To develop a strong understanding of the individual needs of tenants. To build strong positive lasting relationship with tenants. Main duties and responsibilities: To assist tenants according to their planned care needs and in accordance with their wishes with personal care including washing, toileting, dressing, undressing, continence control and at mealtimes. After training, to use equipment provided for moving and handling tenants correctly. To treat all tenants with dignity and respect at all times. To be responsible, when trained and required, for the administration and safe handling of medication. To maintain accurate and comprehensive Care Plan Records in accordance with your responsibilities and instructions. To attend handover meetings. Following training act within the legal and regulatory requirements covering care services, including: Care Standards Act, Health & Safety requirements, Fire Regulations. Demonstrate an up-to-date knowledge of safeguarding of vulnerable adults requirements and work within these guidelines at all times. To be aware of, and comply with company Policies and Procedures. Ensure that interactions with customers are warm and professional and to any questions received from customers, referring to a Manager any questions which you are unable to answer. Assist with duties such as catering or housekeeping when required. To undertake training as required to fulfil the duties and responsibilities of the role. Any other duties or variations to the above duties that may be reasonably required from time to time. Essential Competencies Demonstrate an understanding of the needs of older people Willingness to undertake the required training to achieve a NVQ Level 2 in Care Good written and verbal communication skills Strong team player Good customer care skills Trained in the administration and safe handling of medication Desirable Competencies NVQ Level 2 in Care Trained in the administration and safe handling of medication Experience of working in a care environment An understanding of Health & Safety
Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Hospital Godden Green is a private mental health hospital providing specialist Acute and PICU services for women. We are recruiting for a full time Kitchen Assistant to assist in the preparation, service and distribution of meals to patients, staff and visitors based at the Hospital under the supervision of the Head Chef ensuring all catering areas are maintained in a hygienic, clean and safe manner. You'll be working 38 hours a week over 4 days on a rota basis (3x 10 hour shifts and 1x 8 hour shift) including weekends with the earliest shift start at 7am and latest shift finish at 6pm. We operate a free shuttlebus service to pick up/drop off staff from the local train station for those using public transport if required. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people. You're Day-to-Day Assist the team in the providing balanced, appetising meals Perform basic food preparation, cooking tasks & other kitchen duties Wash utensils, dishes & make sure they are stored appropriately Sort, store & distribute ingredients, check deliveries and assist with stock ordering Maintain personal hygiene and ensure the kitchen is clean & hygienic Handle, maintain & store kitchen equipment in accordance with Cygnet procedures Use chemicals in line with Control of Substances Hazardous to Health (COSHH) regulations. You are Passionate about catering, preferably with experience within a care setting Enthusiastic, keen to learn and an active team member Polite & professional, with a positive attitude at all times An excellent communicator who can liaise with people at all levels Able to work on your own initiative & under supervision Diligent & take pride in maintaining the highest standards of cleanliness. Why Cygnet? We'll offer you £13.15 per hour rising to £13.45 after probation Paid Holiday Free Shuttlebus service from Sevenoaks train station for those commuting using public transport Company pension scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks Health Cash Plan Free meals on duty Please note: successful candidates will be required to undergo an enhanced DBS check. What next? If you care about making a difference - we want to talk to you. Click the button to apply
Apr 15, 2026
Full time
Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Hospital Godden Green is a private mental health hospital providing specialist Acute and PICU services for women. We are recruiting for a full time Kitchen Assistant to assist in the preparation, service and distribution of meals to patients, staff and visitors based at the Hospital under the supervision of the Head Chef ensuring all catering areas are maintained in a hygienic, clean and safe manner. You'll be working 38 hours a week over 4 days on a rota basis (3x 10 hour shifts and 1x 8 hour shift) including weekends with the earliest shift start at 7am and latest shift finish at 6pm. We operate a free shuttlebus service to pick up/drop off staff from the local train station for those using public transport if required. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people. You're Day-to-Day Assist the team in the providing balanced, appetising meals Perform basic food preparation, cooking tasks & other kitchen duties Wash utensils, dishes & make sure they are stored appropriately Sort, store & distribute ingredients, check deliveries and assist with stock ordering Maintain personal hygiene and ensure the kitchen is clean & hygienic Handle, maintain & store kitchen equipment in accordance with Cygnet procedures Use chemicals in line with Control of Substances Hazardous to Health (COSHH) regulations. You are Passionate about catering, preferably with experience within a care setting Enthusiastic, keen to learn and an active team member Polite & professional, with a positive attitude at all times An excellent communicator who can liaise with people at all levels Able to work on your own initiative & under supervision Diligent & take pride in maintaining the highest standards of cleanliness. Why Cygnet? We'll offer you £13.15 per hour rising to £13.45 after probation Paid Holiday Free Shuttlebus service from Sevenoaks train station for those commuting using public transport Company pension scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks Health Cash Plan Free meals on duty Please note: successful candidates will be required to undergo an enhanced DBS check. What next? If you care about making a difference - we want to talk to you. Click the button to apply
Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game. To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry. At NIKE retail stores we use special job names for our positions. Retail assistants are called "athletes" at our stores. NIKE Tillicoultry is looking for the next part-time (20 hours) Retail Assistant to join our team and provide world-class service to the consumer: Applicants who are available at least 20 hours per week (5 shifts per week, including Saturday or Sunday), highly preferred. Please indicate your availability in your CV or Cover Letter. What you bring: Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers. Assisting our retail leads and floor managers (Coaches) in training new employees. Supporting various store departments (e.g. operating cash register, managing incoming and outgoing goods, refilling products on shopfloor, building visual displays) and recommending appropriate products to reach sales targets. Using your knowledge for digital devices to create a bond between online and offline sales or services in the store. Informing consumers and new teammates about the NIKE products and services. Improving your own knowledge via our tools and training courses to stay up to date and to seek more insights on sales trends, NIKE products, services, and culture. What you get: One of the best compensation and benefits packages in the industry. Opportunity for monthly performance-based bonus. A supportive team that values Diversity, Equity & Inclusion. A career at a company at the forefront of the sports and fashion industry. Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor. Qualifications Customer service and/or retail experience preferred. Effective communicator, brand ambassador, and collaborative teammate. Demonstrated ability to apply product sales techniques. Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. Availability Part-time 20 HOURS PER WEEK. Must be available weekends. Available between 9am - 9pm. Apply now online (it is recommended that you indicate your availability in your resume!). We are waiting for you! NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete in the world. NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Relocation is not currently available for this vacancy
Apr 15, 2026
Full time
Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game. To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry. At NIKE retail stores we use special job names for our positions. Retail assistants are called "athletes" at our stores. NIKE Tillicoultry is looking for the next part-time (20 hours) Retail Assistant to join our team and provide world-class service to the consumer: Applicants who are available at least 20 hours per week (5 shifts per week, including Saturday or Sunday), highly preferred. Please indicate your availability in your CV or Cover Letter. What you bring: Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers. Assisting our retail leads and floor managers (Coaches) in training new employees. Supporting various store departments (e.g. operating cash register, managing incoming and outgoing goods, refilling products on shopfloor, building visual displays) and recommending appropriate products to reach sales targets. Using your knowledge for digital devices to create a bond between online and offline sales or services in the store. Informing consumers and new teammates about the NIKE products and services. Improving your own knowledge via our tools and training courses to stay up to date and to seek more insights on sales trends, NIKE products, services, and culture. What you get: One of the best compensation and benefits packages in the industry. Opportunity for monthly performance-based bonus. A supportive team that values Diversity, Equity & Inclusion. A career at a company at the forefront of the sports and fashion industry. Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor. Qualifications Customer service and/or retail experience preferred. Effective communicator, brand ambassador, and collaborative teammate. Demonstrated ability to apply product sales techniques. Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. Availability Part-time 20 HOURS PER WEEK. Must be available weekends. Available between 9am - 9pm. Apply now online (it is recommended that you indicate your availability in your resume!). We are waiting for you! NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete in the world. NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Relocation is not currently available for this vacancy
Retail Sales Assistant - Jollyes Pets - Belfast Connswater. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Belfast Connswater store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 10 hours per week About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Apr 15, 2026
Full time
Retail Sales Assistant - Jollyes Pets - Belfast Connswater. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Belfast Connswater store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 10 hours per week About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Join LKQ UK & Ireland as a Customer Service Supervisor and lead a dynamic team committed to delivering first-class support. You'll play a vital role in coaching staff, improving processes, and ensuring our customers receive outstanding service every time. If you're a natural leader with a passion for people and performance, this is your chance to make a real impact. What we offer Competitive Salary- We regularly review our salaries to keep your earnings competitive. Enhanced Annual Leave (Including Bank Holidays)- Enjoy a great work-life balance with plenty of time off to recharge. Exciting Career Growth- Unlock personal development and career opportunities across the UK & Europe. Life Assurance for Peace of Mind- Providing financial security for you and your loved ones. 24/7 Employee Assistance Programme- Confidential support for you and your family, whenever you need it. Exclusive Gym Discounts- Stay fit and healthy with reduced memberships at top health clubs. Comprehensive Healthcare Perks- Access an online GP, a hospital plan, and other wellness benefits. Cycle to Work Scheme- Save money while staying active with tax-free bike purchases. Retail & Staff Discounts- Enjoy exclusive savings on popular brands and products. Key Responsibilities Responsible for retail operations, resources, and customer service within the branch. This includes line management responsibility for the Weekend Retail Assistant leading, coaching, and developing a multi skilled team within the branch. Holding regular colleague reviews to strengthen colleague engagement and support development educating, reviewing, and briefing on the importance of a safety first culture. Delivering a structured daily briefing to ensure all colleagues are working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives. Ensuring all areas of the retail counter always conform to health and safety legislation. Ensuring the branch is fully compliant in line with the branch standards to maintain a balanced performance and achieve operational excellence. Ensuring the branch is operationally efficient to deliver safety first culture at all times ensuring all retail colleagues complete the relevant E learning modules. Leading a retail team with a customer first attitude, prompting a customer focused mindset within the branch ensuring that customer service is at the heart of everything. Adhering to the returns, credits, and warranty processes, therefore, enhancing customer experience and creating frictionless processes. Maintaining shelf availability through accurate completion of stock movement processes Delivering a customer first service through efficient pick to manifest times and achieving all service level agreements SLAs Working collaboratively with the operations and sales teams to ensure they are maximizing customer opportunity. Minimising customer effort creating frictionless processes by ensuring a robust Click Collect process is placed and adhered to. Ensuring the branch is set up for growth through best in class retail stores to outstanding stock management and exceptional SLAs Ensuring the retail operations are compliant with the financial audit. Skills and Experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity. High levels of focus, energy, and drive. Always delivering best in class service to establish customer experience excellence. Flexibility of day to day tasks to best support the branch with strategic thinking. Why Work for LKQ People First:We value our employees just as much as our customers. Work-Life Balance:Flexible working options to support your lifestyle. Career Growth:Genuine opportunities for progression in a thriving industry. Passion for Excellence:Join a team dedicated to being the best at what we do.
Apr 15, 2026
Full time
Join LKQ UK & Ireland as a Customer Service Supervisor and lead a dynamic team committed to delivering first-class support. You'll play a vital role in coaching staff, improving processes, and ensuring our customers receive outstanding service every time. If you're a natural leader with a passion for people and performance, this is your chance to make a real impact. What we offer Competitive Salary- We regularly review our salaries to keep your earnings competitive. Enhanced Annual Leave (Including Bank Holidays)- Enjoy a great work-life balance with plenty of time off to recharge. Exciting Career Growth- Unlock personal development and career opportunities across the UK & Europe. Life Assurance for Peace of Mind- Providing financial security for you and your loved ones. 24/7 Employee Assistance Programme- Confidential support for you and your family, whenever you need it. Exclusive Gym Discounts- Stay fit and healthy with reduced memberships at top health clubs. Comprehensive Healthcare Perks- Access an online GP, a hospital plan, and other wellness benefits. Cycle to Work Scheme- Save money while staying active with tax-free bike purchases. Retail & Staff Discounts- Enjoy exclusive savings on popular brands and products. Key Responsibilities Responsible for retail operations, resources, and customer service within the branch. This includes line management responsibility for the Weekend Retail Assistant leading, coaching, and developing a multi skilled team within the branch. Holding regular colleague reviews to strengthen colleague engagement and support development educating, reviewing, and briefing on the importance of a safety first culture. Delivering a structured daily briefing to ensure all colleagues are working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives. Ensuring all areas of the retail counter always conform to health and safety legislation. Ensuring the branch is fully compliant in line with the branch standards to maintain a balanced performance and achieve operational excellence. Ensuring the branch is operationally efficient to deliver safety first culture at all times ensuring all retail colleagues complete the relevant E learning modules. Leading a retail team with a customer first attitude, prompting a customer focused mindset within the branch ensuring that customer service is at the heart of everything. Adhering to the returns, credits, and warranty processes, therefore, enhancing customer experience and creating frictionless processes. Maintaining shelf availability through accurate completion of stock movement processes Delivering a customer first service through efficient pick to manifest times and achieving all service level agreements SLAs Working collaboratively with the operations and sales teams to ensure they are maximizing customer opportunity. Minimising customer effort creating frictionless processes by ensuring a robust Click Collect process is placed and adhered to. Ensuring the branch is set up for growth through best in class retail stores to outstanding stock management and exceptional SLAs Ensuring the retail operations are compliant with the financial audit. Skills and Experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity. High levels of focus, energy, and drive. Always delivering best in class service to establish customer experience excellence. Flexibility of day to day tasks to best support the branch with strategic thinking. Why Work for LKQ People First:We value our employees just as much as our customers. Work-Life Balance:Flexible working options to support your lifestyle. Career Growth:Genuine opportunities for progression in a thriving industry. Passion for Excellence:Join a team dedicated to being the best at what we do.
Sports Bar Assistant At St Mellion Estate we are looking for enthusiastic individuals to support the Food & Beverage operation. If you are passionate about hospitality, people and thrive in a busy and diverse business then we want to hear from you. About us St. Mellion Estate is a vibrant Cornish resort forged by the greatest golfing legacy. It's a place where you can experience warm Cornish hospitality in the most captivating surroundings. St. Mellion Estate offers a veritable collection of exceptional golf & leisure facilities, complemented by an inspiring range of accommodation, leisure and dining options. A firm bucket list favourite! Job Description We are looking for candidates with a genuine passion for customer service to provide a service to our hotel guests, visitors and members. The role will involve working in our busy sports bar. Roles & Responsibilities: The Bar Assistant role involves a range of duties, including; the service of food and drinks, bar setting up and closing down, bar service, clearing of tables, cashing up, cellar and stock control, whilst giving attentive guest focused service to our guests during their visit. The Person You will have previously worked in a similar operation for a minimum of 3 years and have full understanding of bartending service and cellar management. There will be on occasion, lone working and late finishes, therefore good experience. Key points are having the ability to upsell and deliver great customer service, whilst ensuring the brand values and standards are met. The successful applicant will have a 24 or 32 hour contract working 5 days over 7 including weekends and bank holidays. Benefits Meals on duty Great staff discounts Free use of leisure, gym and golf facilities Fun and friendly working environment Fantastic opportunities for career progression Free parking For the opportunity to join St Mellion and start a new and exciting challenge - apply now! By applying for this position, you are consenting for St Mellion to receive your personal data for the purposes of the job application only. Unfortunately, due to the high number of applications received, we are only able to contact short listed candidates. All applicants must have the right to work in the UK. Job Types: Permanent, Part-time, Full-time Schedule: Weekend availability Supplemental Pay: Tips Ability to commute/relocate: Saltash PL12 6SD: reliably commute or plan to relocate before starting work (preferred) Experience: Food & Beverage Support Staff: 3 year (required) Hospitality: 3 year (preferred) Customer Service: 3 year (preferred) Work Location: In person
Apr 15, 2026
Full time
Sports Bar Assistant At St Mellion Estate we are looking for enthusiastic individuals to support the Food & Beverage operation. If you are passionate about hospitality, people and thrive in a busy and diverse business then we want to hear from you. About us St. Mellion Estate is a vibrant Cornish resort forged by the greatest golfing legacy. It's a place where you can experience warm Cornish hospitality in the most captivating surroundings. St. Mellion Estate offers a veritable collection of exceptional golf & leisure facilities, complemented by an inspiring range of accommodation, leisure and dining options. A firm bucket list favourite! Job Description We are looking for candidates with a genuine passion for customer service to provide a service to our hotel guests, visitors and members. The role will involve working in our busy sports bar. Roles & Responsibilities: The Bar Assistant role involves a range of duties, including; the service of food and drinks, bar setting up and closing down, bar service, clearing of tables, cashing up, cellar and stock control, whilst giving attentive guest focused service to our guests during their visit. The Person You will have previously worked in a similar operation for a minimum of 3 years and have full understanding of bartending service and cellar management. There will be on occasion, lone working and late finishes, therefore good experience. Key points are having the ability to upsell and deliver great customer service, whilst ensuring the brand values and standards are met. The successful applicant will have a 24 or 32 hour contract working 5 days over 7 including weekends and bank holidays. Benefits Meals on duty Great staff discounts Free use of leisure, gym and golf facilities Fun and friendly working environment Fantastic opportunities for career progression Free parking For the opportunity to join St Mellion and start a new and exciting challenge - apply now! By applying for this position, you are consenting for St Mellion to receive your personal data for the purposes of the job application only. Unfortunately, due to the high number of applications received, we are only able to contact short listed candidates. All applicants must have the right to work in the UK. Job Types: Permanent, Part-time, Full-time Schedule: Weekend availability Supplemental Pay: Tips Ability to commute/relocate: Saltash PL12 6SD: reliably commute or plan to relocate before starting work (preferred) Experience: Food & Beverage Support Staff: 3 year (required) Hospitality: 3 year (preferred) Customer Service: 3 year (preferred) Work Location: In person
Seasonal Café & Catering Staff Wanted - Thirsk £12.71 per hour Temporary Seasonal Work We are looking for reliable, enthusiastic seasonal staff to join a busy café during a fun and fast-paced summer season . Roles Available Café Assistants Catering Assistants Pizza Chef Key Responsibilities Serving high-quality coffees and food Delivering excellent customer service in a busy environment Having a good understanding of food allergies and dietary requirements Supporting kitchen and front-of-house operations as required Hours & Availability Approximately 35 hours per week Weekend work is required Only candidates available to work from Wednesday 15th to Sunday 19th should apply Additional hours may be available Pay £12.71 per hour Location Based near Thirsk The location is rural , so you must be able to drive or have reliable access to a lift What We're Looking For Immediate availability A positive attitude and strong work ethic Previous café, catering, or pizza-making experience is beneficial but not essential Ability to work well in a team and in a busy seasonal environment Please Note This is temporary seasonal work Only apply if you are available immediately and meet the availability requirements If you're looking to be part of a fun, friendly team in a lively seasonal setting, we'd love to hear from you. Apply now - limited positions available.
Apr 14, 2026
Seasonal
Seasonal Café & Catering Staff Wanted - Thirsk £12.71 per hour Temporary Seasonal Work We are looking for reliable, enthusiastic seasonal staff to join a busy café during a fun and fast-paced summer season . Roles Available Café Assistants Catering Assistants Pizza Chef Key Responsibilities Serving high-quality coffees and food Delivering excellent customer service in a busy environment Having a good understanding of food allergies and dietary requirements Supporting kitchen and front-of-house operations as required Hours & Availability Approximately 35 hours per week Weekend work is required Only candidates available to work from Wednesday 15th to Sunday 19th should apply Additional hours may be available Pay £12.71 per hour Location Based near Thirsk The location is rural , so you must be able to drive or have reliable access to a lift What We're Looking For Immediate availability A positive attitude and strong work ethic Previous café, catering, or pizza-making experience is beneficial but not essential Ability to work well in a team and in a busy seasonal environment Please Note This is temporary seasonal work Only apply if you are available immediately and meet the availability requirements If you're looking to be part of a fun, friendly team in a lively seasonal setting, we'd love to hear from you. Apply now - limited positions available.
Maintenance Assistant - London SW5 £16 per hour, including holiday & Weekly Pay Every Friday Looking for flexible work with reliable weekly pay? This Maintenance Assistant role in London SW5 offers a great hourly rate and the opportunity to work within high-quality serviced apartments. We're recruiting a skilled Maintenance Assistant to support a well-maintained short-let apartment site in London SW5 area. Starting this weekend, you'll be working Sunday and Monday from 11am to 6pm, carrying out essential maintenance tasks to ensure apartments remain safe, compliant, and guest-ready. Why apply for this Maintenance Assistant role? You'll enjoy: Weekly pay - every Friday without fail Paid for every hour you work A consistent shift pattern (Sunday and Monday, 11am-6pm) - starting this weekend The opportunity to gain further Maintenance experience within a professional apartment environment Key Responsibilities: As Maintenance Assistant, you will: Carry out planned Maintenance across plumbing, electrical, carpentry, and mechanical systems Complete repairs promptly and safely, ensuring all work meets safety standards Follow preventative maintenance schedules to keep equipment and facilities running smoothly Support general handyman duties across the site What we're looking for: To be successful as a Maintenance Assistant in London, you'll need: Previous hotel or apartment Maintenance experience Flexibility to work Sunday and Monday from 11am to 6pm Experience in plumbing, painting, decorating, and carpentry (desirable) A proactive, hands-on approach with strong attention to detail If you're looking for your next Maintenance Assistant role in London SW1 and want dependable weekly pay with consistent hours, we'd love to hear from you. Apply now and secure your next opportunity. Job Number MAINTEMP / INDFOH Location London Role Maintenance Assistant Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
Apr 14, 2026
Seasonal
Maintenance Assistant - London SW5 £16 per hour, including holiday & Weekly Pay Every Friday Looking for flexible work with reliable weekly pay? This Maintenance Assistant role in London SW5 offers a great hourly rate and the opportunity to work within high-quality serviced apartments. We're recruiting a skilled Maintenance Assistant to support a well-maintained short-let apartment site in London SW5 area. Starting this weekend, you'll be working Sunday and Monday from 11am to 6pm, carrying out essential maintenance tasks to ensure apartments remain safe, compliant, and guest-ready. Why apply for this Maintenance Assistant role? You'll enjoy: Weekly pay - every Friday without fail Paid for every hour you work A consistent shift pattern (Sunday and Monday, 11am-6pm) - starting this weekend The opportunity to gain further Maintenance experience within a professional apartment environment Key Responsibilities: As Maintenance Assistant, you will: Carry out planned Maintenance across plumbing, electrical, carpentry, and mechanical systems Complete repairs promptly and safely, ensuring all work meets safety standards Follow preventative maintenance schedules to keep equipment and facilities running smoothly Support general handyman duties across the site What we're looking for: To be successful as a Maintenance Assistant in London, you'll need: Previous hotel or apartment Maintenance experience Flexibility to work Sunday and Monday from 11am to 6pm Experience in plumbing, painting, decorating, and carpentry (desirable) A proactive, hands-on approach with strong attention to detail If you're looking for your next Maintenance Assistant role in London SW1 and want dependable weekly pay with consistent hours, we'd love to hear from you. Apply now and secure your next opportunity. Job Number MAINTEMP / INDFOH Location London Role Maintenance Assistant Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you'll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Coatbridge Club on a 20 hour contract. This role is fully flexible over 7 days, including evenings and weekends, and includes working in the kitchen, so previous kitchen experience is required. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Previous kitchen experience is required Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Apr 14, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you'll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Coatbridge Club on a 20 hour contract. This role is fully flexible over 7 days, including evenings and weekends, and includes working in the kitchen, so previous kitchen experience is required. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Previous kitchen experience is required Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Osborne Appointments
Welwyn Garden City, Hertfordshire
Role: Cafe Assistant Location: Welwyn Garden City - Temporary till June Hours: Sunday 7am to 3pm / Monday to Thursday 12pm - 6pm - 15/25 hrs a week Salary: £12.71p/h Duties of a Cafe Assistant Preparing food Taking food orders Using tills to input orders Must be able to work a weekend What we would like from you: Candidate must have full UK driving licence and access to vehicle Previous experience with food preparations Previous experience with working in cafe/hospitality environment Good timekeeping Polite, professional manner If you are interested in this role, please apply below with your most recent CV. WGCTEMPS By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Apr 14, 2026
Seasonal
Role: Cafe Assistant Location: Welwyn Garden City - Temporary till June Hours: Sunday 7am to 3pm / Monday to Thursday 12pm - 6pm - 15/25 hrs a week Salary: £12.71p/h Duties of a Cafe Assistant Preparing food Taking food orders Using tills to input orders Must be able to work a weekend What we would like from you: Candidate must have full UK driving licence and access to vehicle Previous experience with food preparations Previous experience with working in cafe/hospitality environment Good timekeeping Polite, professional manner If you are interested in this role, please apply below with your most recent CV. WGCTEMPS By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Scottish Council of Independent Schools
Edinburgh, Midlothian
An opportunity has arisen for a Catering Assistant to join our amazing Catering Department on a fixed term basis. Catering Assistants support the wider Catering team in providing and serving meals for students and staff during term time, and for the Fettes College Language School students and staff during the summer. Reporting to the Assistant Catering Manager, and Catering Supervisors, Catering Assistants work 5 days out of 7 and should be available to support functions and events within the College as required. Main Responsibilities Please see the full Job Description for duties and responsibilities for this role Ideal Candidate Person Specification Have a passion for providing excellent customer service. Excellent time keeping and time management skills. Be familiar with Health and Safety requirements within a catering environment. Be a competent multi-tasker, who can work under pressure, and as part of a happy and committed catering team. Ideally, have a strong background in a similar high volume/high quality catering establishment. An Elementary Food Hygiene qualification would be preferable. Experience of allergen legislation and knowledge of special diets would be useful. Package Description Benefits In addition to being part of a great team you will be entitled to a range of benefits that include: 30 days holidays and 8 days public holidays, generally taken outside term time Time off over Christmas and New Year (2 weeks of annual leave) as the school is closed at this time. Parking within the campus grounds. The campus is easily accessed by car and bus; there is a bus stop located outside the campus serving several routes across the city and to rail stations Membership of Westwoods gym and health club which offers a range of excellent fitness and leisure facilities including a 25m swimming pool Free lunchtime meals during term time, and at other times when catering is provided, and you are on duty. Life insurance scheme. Excellent Employee Assistance Programme (EAP). You will be opted into the Fettes College Pension Plan after 3 months' service. This scheme is a money purchase one, operating as a salary exchange plan. The College will contribute to the scheme a minimum of 8%, and you will contribute a minimum of 2%. Fettes operate a contribution matching scheme up to 12% of base salary. Access to discounted healthcare, additional life insurance, shopping discounts, etc through our 4me benefits portal. Hours of work The salary for this role is £12.71 per hour, with hours of work being 35 hours per week (varied start and finish between 6.30am and 9.30pm), 5 days out of 7 to cover weekends. The hours worked above contractual hours will be paid at 1.5 of a normal hourly rate.
Apr 14, 2026
Full time
An opportunity has arisen for a Catering Assistant to join our amazing Catering Department on a fixed term basis. Catering Assistants support the wider Catering team in providing and serving meals for students and staff during term time, and for the Fettes College Language School students and staff during the summer. Reporting to the Assistant Catering Manager, and Catering Supervisors, Catering Assistants work 5 days out of 7 and should be available to support functions and events within the College as required. Main Responsibilities Please see the full Job Description for duties and responsibilities for this role Ideal Candidate Person Specification Have a passion for providing excellent customer service. Excellent time keeping and time management skills. Be familiar with Health and Safety requirements within a catering environment. Be a competent multi-tasker, who can work under pressure, and as part of a happy and committed catering team. Ideally, have a strong background in a similar high volume/high quality catering establishment. An Elementary Food Hygiene qualification would be preferable. Experience of allergen legislation and knowledge of special diets would be useful. Package Description Benefits In addition to being part of a great team you will be entitled to a range of benefits that include: 30 days holidays and 8 days public holidays, generally taken outside term time Time off over Christmas and New Year (2 weeks of annual leave) as the school is closed at this time. Parking within the campus grounds. The campus is easily accessed by car and bus; there is a bus stop located outside the campus serving several routes across the city and to rail stations Membership of Westwoods gym and health club which offers a range of excellent fitness and leisure facilities including a 25m swimming pool Free lunchtime meals during term time, and at other times when catering is provided, and you are on duty. Life insurance scheme. Excellent Employee Assistance Programme (EAP). You will be opted into the Fettes College Pension Plan after 3 months' service. This scheme is a money purchase one, operating as a salary exchange plan. The College will contribute to the scheme a minimum of 8%, and you will contribute a minimum of 2%. Fettes operate a contribution matching scheme up to 12% of base salary. Access to discounted healthcare, additional life insurance, shopping discounts, etc through our 4me benefits portal. Hours of work The salary for this role is £12.71 per hour, with hours of work being 35 hours per week (varied start and finish between 6.30am and 9.30pm), 5 days out of 7 to cover weekends. The hours worked above contractual hours will be paid at 1.5 of a normal hourly rate.
