Title: NEW Police Constable Degree Apprenticeship (PCDA) Location: UK Company: Cleveland Police UK POLICE CONSTABLE DEGREE APPRENTICESHIP (PCDA) Please note this application is for PCDA only, if you do not make our next available PCDA cohort, we will not be able to transfer your application to PCEP. Have you ever thought of being a Police Constable? With a starting salary of £31,164 plus a large variety of benefits, staff associations and generous pension scheme, there may never have been a better time to join. Interested? Please apply below! The Police Constable Degree Apprenticeship (PCDA) is a mixture of academic classroom-based theory and on-the-job learning. You will be a Police Constable from day one and will be learning while you earn, gaining a (BSc) Hons degree in Professional Policing Practice at Teesside University. Throughout your training you will need to complete operational and academic assessments. Academic assessments include exams, essays and presentations. Throughout your training, you'll undertake a number of operational deployments including: Response - this involves responding to emergency calls from the public and going out to the scene of the incident Neighbourhood policing - this involves working with a neighbourhood policing team who are dedicated to policing a certain community or area. Investigations - using all the tools available to you both office based and out in the community. Eligibility To become a Police Officer via PCDA Be 17 years of age or older (you must be 18 by the time you are appointed) Be a British Citizen, an EC/EEA national, Commonwealth citizen or foreign national with no restrictions on your stay in the United Kingdom Hold a full UK car manual driving licence, with 6 months driving experience when appointed Level 2 in both English & Maths grade c or above (or grade 4 to 9) Level 3 qualification (or working towards one) equating to at least 80 UCAS points Have lived in the UK for over 3 years Be able pass the vetting requirements Not have tattoos on your hands, neck, forearms or face that could be offensive Not be registered bankrupt (or have bankruptcy debts that have been discharged within the past three years). If you have any other outstanding and unmanageable debts, please contact us for more information Be able to pass a job-related fitness test Be able to pass a medical assessment Please note that higher educational qualifications such as a degree cannot be used in place of the Level 2 qualifications. Joining the police force is truly life changing. Not just for you - but for all the people and communities you serve. You'll gain front line experience investigating crime, patrolling the local community, helping vulnerable people, interviewing suspects, giving evidence in court, keeping the peace at events, educating young people. Recruitment Process Application Eligibility/Initial Shortlisting National Sift Online Assessment Centre Final In-Force Interview Pre-employment Checks University Sign-up Formal Offer Please note you will also be required to attend an engagement briefing session during the recruitment process. For more information on joining Cleveland Police please read the attached guidance document For frequently asked question please click here Should you not meet the requirements above we will be required to decline your application. We are only running a small number of cohorts for each route so should you be interested in a specific programme then please be aware any pre-agreed time off during your initial training will not be agreed and it won't be possible to defer. If you already have a live application with Cleveland Police and would be interested in being considered for PCDA then please email to discuss. Please do not apply if you if you were rejected at any point during the recruitment process within the last 3 months. If you have failed vetting previously you will need to wait 12 months before reapplying from the date the unsuccessful vetting was issued. Cleveland Police is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. All appointments will be made on merit.
Feb 19, 2026
Full time
Title: NEW Police Constable Degree Apprenticeship (PCDA) Location: UK Company: Cleveland Police UK POLICE CONSTABLE DEGREE APPRENTICESHIP (PCDA) Please note this application is for PCDA only, if you do not make our next available PCDA cohort, we will not be able to transfer your application to PCEP. Have you ever thought of being a Police Constable? With a starting salary of £31,164 plus a large variety of benefits, staff associations and generous pension scheme, there may never have been a better time to join. Interested? Please apply below! The Police Constable Degree Apprenticeship (PCDA) is a mixture of academic classroom-based theory and on-the-job learning. You will be a Police Constable from day one and will be learning while you earn, gaining a (BSc) Hons degree in Professional Policing Practice at Teesside University. Throughout your training you will need to complete operational and academic assessments. Academic assessments include exams, essays and presentations. Throughout your training, you'll undertake a number of operational deployments including: Response - this involves responding to emergency calls from the public and going out to the scene of the incident Neighbourhood policing - this involves working with a neighbourhood policing team who are dedicated to policing a certain community or area. Investigations - using all the tools available to you both office based and out in the community. Eligibility To become a Police Officer via PCDA Be 17 years of age or older (you must be 18 by the time you are appointed) Be a British Citizen, an EC/EEA national, Commonwealth citizen or foreign national with no restrictions on your stay in the United Kingdom Hold a full UK car manual driving licence, with 6 months driving experience when appointed Level 2 in both English & Maths grade c or above (or grade 4 to 9) Level 3 qualification (or working towards one) equating to at least 80 UCAS points Have lived in the UK for over 3 years Be able pass the vetting requirements Not have tattoos on your hands, neck, forearms or face that could be offensive Not be registered bankrupt (or have bankruptcy debts that have been discharged within the past three years). If you have any other outstanding and unmanageable debts, please contact us for more information Be able to pass a job-related fitness test Be able to pass a medical assessment Please note that higher educational qualifications such as a degree cannot be used in place of the Level 2 qualifications. Joining the police force is truly life changing. Not just for you - but for all the people and communities you serve. You'll gain front line experience investigating crime, patrolling the local community, helping vulnerable people, interviewing suspects, giving evidence in court, keeping the peace at events, educating young people. Recruitment Process Application Eligibility/Initial Shortlisting National Sift Online Assessment Centre Final In-Force Interview Pre-employment Checks University Sign-up Formal Offer Please note you will also be required to attend an engagement briefing session during the recruitment process. For more information on joining Cleveland Police please read the attached guidance document For frequently asked question please click here Should you not meet the requirements above we will be required to decline your application. We are only running a small number of cohorts for each route so should you be interested in a specific programme then please be aware any pre-agreed time off during your initial training will not be agreed and it won't be possible to defer. If you already have a live application with Cleveland Police and would be interested in being considered for PCDA then please email to discuss. Please do not apply if you if you were rejected at any point during the recruitment process within the last 3 months. If you have failed vetting previously you will need to wait 12 months before reapplying from the date the unsuccessful vetting was issued. Cleveland Police is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. All appointments will be made on merit.
We are recruiting on behalf of a well-established Housing Association for an experienced Temporary Accommodation Officer to deliver high-quality tenancy and neighbourhood management services across temporary accommodation, Housing First and general needs tenancies. This is a varied, customer-facing role supporting residents, including those with complex and vulnerable needs, ensuring sustainable tenancies and safe, well-managed neighbourhoods. Key Responsibilities of a Temporary Accomodation Officer: Managing tenancies within temporary accommodation and mixed tenure patches, ensuring pre-tenancy work, risk assessments and reviews are completed Supporting vulnerable tenants and working closely with support agencies to sustain tenancies Conducting move-in checks, 6-week settling-in visits, 9-month starter tenancy reviews and ongoing tenancy audits Managing rent arrears, setting up repayment plans and reducing debt Handling ASB cases, tenancy breaches, safeguarding concerns and multi-agency casework Representing the organisation at court, preparing court bundles and attending external meetings Undertaking estate and property inspections, including fire safety checks, and liaising with contractors Managing void turnaround to minimise re-let times Overseeing mutual exchanges, successions and tenancy assignments Acting as a key point of contact for residents, councillors and community stakeholders Supporting business continuity and emergency response when required What We'd Love To See From You: Proven experience in tenancy and/or neighbourhood management within social housing Experience working with vulnerable tenants and individuals with complex needs Strong knowledge of housing legislation and safeguarding responsibilities Experience managing arrears, ASB and challenging tenancy situations Confident preparing court documentation and attending hearings Excellent communication, negotiation and organisational skills Comfortable working both independently and collaboratively Strong IT skills and experience using housing management systems Full UK driving licence with access to a vehicle (business insurance required) Basic DBS check required What this Tempoary Accomodation Officer role has to offer: Hybrid working Minimum 2 month contract Competitive hourly rate Flexible working hours If this Temporary Accomodation Officer role is for you please apply or contact (url removed)
Feb 19, 2026
Contractor
We are recruiting on behalf of a well-established Housing Association for an experienced Temporary Accommodation Officer to deliver high-quality tenancy and neighbourhood management services across temporary accommodation, Housing First and general needs tenancies. This is a varied, customer-facing role supporting residents, including those with complex and vulnerable needs, ensuring sustainable tenancies and safe, well-managed neighbourhoods. Key Responsibilities of a Temporary Accomodation Officer: Managing tenancies within temporary accommodation and mixed tenure patches, ensuring pre-tenancy work, risk assessments and reviews are completed Supporting vulnerable tenants and working closely with support agencies to sustain tenancies Conducting move-in checks, 6-week settling-in visits, 9-month starter tenancy reviews and ongoing tenancy audits Managing rent arrears, setting up repayment plans and reducing debt Handling ASB cases, tenancy breaches, safeguarding concerns and multi-agency casework Representing the organisation at court, preparing court bundles and attending external meetings Undertaking estate and property inspections, including fire safety checks, and liaising with contractors Managing void turnaround to minimise re-let times Overseeing mutual exchanges, successions and tenancy assignments Acting as a key point of contact for residents, councillors and community stakeholders Supporting business continuity and emergency response when required What We'd Love To See From You: Proven experience in tenancy and/or neighbourhood management within social housing Experience working with vulnerable tenants and individuals with complex needs Strong knowledge of housing legislation and safeguarding responsibilities Experience managing arrears, ASB and challenging tenancy situations Confident preparing court documentation and attending hearings Excellent communication, negotiation and organisational skills Comfortable working both independently and collaboratively Strong IT skills and experience using housing management systems Full UK driving licence with access to a vehicle (business insurance required) Basic DBS check required What this Tempoary Accomodation Officer role has to offer: Hybrid working Minimum 2 month contract Competitive hourly rate Flexible working hours If this Temporary Accomodation Officer role is for you please apply or contact (url removed)
Title: Neighbourhood Housing Lead -East and East Anglia - Multiple Contract Type: Permanent - Full Time - 35 hours Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience, plus £1,300 ECU allowance Grade: 7 Reporting Office: Stratford, London, E15 W orking/Patch Location: Redbridge, Newham, Havering, Barking and Dagenham Persona: Agile: 20% - 40 click apply for full job details
Feb 19, 2026
Full time
Title: Neighbourhood Housing Lead -East and East Anglia - Multiple Contract Type: Permanent - Full Time - 35 hours Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience, plus £1,300 ECU allowance Grade: 7 Reporting Office: Stratford, London, E15 W orking/Patch Location: Redbridge, Newham, Havering, Barking and Dagenham Persona: Agile: 20% - 40 click apply for full job details
Neighbourhood Officer (Part-Time) £33,498 FTE (£16,749 pro rata), based on 18.75 hours per week Leeds Part-Time(18.75 hours per week) Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicatedNeighbourhood Officerto join our Area Team click apply for full job details
Feb 18, 2026
Full time
Neighbourhood Officer (Part-Time) £33,498 FTE (£16,749 pro rata), based on 18.75 hours per week Leeds Part-Time(18.75 hours per week) Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicatedNeighbourhood Officerto join our Area Team click apply for full job details
A housing and community services provider in Leeds is looking for a Neighbourhood Officer to enhance community living. The role involves managing relationships with residents, addressing queries, and ensuring service quality. Candidates should possess experience in housing management and be adept in communication and administrative tasks. This is a pivotal opportunity to contribute to community welfare in a responsive and engaging way, with a closing date of February 23, 2026.
Feb 18, 2026
Full time
A housing and community services provider in Leeds is looking for a Neighbourhood Officer to enhance community living. The role involves managing relationships with residents, addressing queries, and ensuring service quality. Candidates should possess experience in housing management and be adept in communication and administrative tasks. This is a pivotal opportunity to contribute to community welfare in a responsive and engaging way, with a closing date of February 23, 2026.
Title: Housing Officer Type: Temporary (12 months) Hours: Full Time Location: Inverness/Ross-shire/Hybrid Salary:£40,369 - £44,330 + car allowance Summary: Our client is looking for a dedicated and knowledgeable Housing Officer to provide excellent, tailored support to tenants. You will manage an assigned caseload to deliver effective housing management services relating to primarily Allocations & Voids. The Tenancy Operations team also deals with Anti-Social Behaviour, Tenancy and Estate Management. You will ensure services meet and exceed standards, while adhering to Scottish social housing regulations. This hybrid position offers a mix of office and remote working, along with site visits across the Highlands. Key responsibilities include coordinating tenancy allocations, supporting tenants needs, and resolving tenant issues efficiently and effectively, while following best practice and upholding Albyn's values. Person Specification: We are seeking a proactive, organised, and customer-focused individual with a strong background in housing management. To thrive in this role, you will need excellent interpersonal and problem-solving skills, an ability to work independently, and a commitment to helping tenants succeed. A working knowledge of social housing policies and tenancy legislation is essential. Requirements: Minimum of an HNC in Housing-related studies OR relevant experience in housing management. Strong organisational abilities and an independent approach to managing caseloads. Proficiency with Microsoft Office and housing management systems. Ability to build relationships with a variety of stakeholders and collaborate effectively. A positive and adaptable outlook, with excellent communication skills for successfully handling challenging situations. Current and full driving licence and have access to own vehicle. Other job titles you may have had: Allocations Officer, Housing Options Officer, Homeless Officer, Tenant Services Officer, Tenant Support Officer, Housing Management Officer, Neighbourhood Housing Officer, Housing Support Officer. If you are driven by service excellence, committed to professional development, and passionate about making a difference, we encourage you to apply. On Offer Hybrid working Hub, Home & Roam Enhanced annual leave entitlement Development and training opportunities Flexible working hours Employee benefit discount scheme Company pension scheme Access to an employee assistance program available 24/7 Family friendly policies JBRP1_UKTJ
Feb 18, 2026
Full time
Title: Housing Officer Type: Temporary (12 months) Hours: Full Time Location: Inverness/Ross-shire/Hybrid Salary:£40,369 - £44,330 + car allowance Summary: Our client is looking for a dedicated and knowledgeable Housing Officer to provide excellent, tailored support to tenants. You will manage an assigned caseload to deliver effective housing management services relating to primarily Allocations & Voids. The Tenancy Operations team also deals with Anti-Social Behaviour, Tenancy and Estate Management. You will ensure services meet and exceed standards, while adhering to Scottish social housing regulations. This hybrid position offers a mix of office and remote working, along with site visits across the Highlands. Key responsibilities include coordinating tenancy allocations, supporting tenants needs, and resolving tenant issues efficiently and effectively, while following best practice and upholding Albyn's values. Person Specification: We are seeking a proactive, organised, and customer-focused individual with a strong background in housing management. To thrive in this role, you will need excellent interpersonal and problem-solving skills, an ability to work independently, and a commitment to helping tenants succeed. A working knowledge of social housing policies and tenancy legislation is essential. Requirements: Minimum of an HNC in Housing-related studies OR relevant experience in housing management. Strong organisational abilities and an independent approach to managing caseloads. Proficiency with Microsoft Office and housing management systems. Ability to build relationships with a variety of stakeholders and collaborate effectively. A positive and adaptable outlook, with excellent communication skills for successfully handling challenging situations. Current and full driving licence and have access to own vehicle. Other job titles you may have had: Allocations Officer, Housing Options Officer, Homeless Officer, Tenant Services Officer, Tenant Support Officer, Housing Management Officer, Neighbourhood Housing Officer, Housing Support Officer. If you are driven by service excellence, committed to professional development, and passionate about making a difference, we encourage you to apply. On Offer Hybrid working Hub, Home & Roam Enhanced annual leave entitlement Development and training opportunities Flexible working hours Employee benefit discount scheme Company pension scheme Access to an employee assistance program available 24/7 Family friendly policies JBRP1_UKTJ
Paradigm Housing
Letchworth Garden City, Hertfordshire
Use your knowledge of income recovery as a Neighbourhood Officer in our Income Team, for up to 12 months. Working 37 hours per week, you will be based across Buckinghamshire, Bedfordshire and Hertfordshire, supporting our commitment to delivering high quality, customer centred services. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were p click apply for full job details
Feb 18, 2026
Contractor
Use your knowledge of income recovery as a Neighbourhood Officer in our Income Team, for up to 12 months. Working 37 hours per week, you will be based across Buckinghamshire, Bedfordshire and Hertfordshire, supporting our commitment to delivering high quality, customer centred services. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were p click apply for full job details
Leeds 2 Year Fixed-Term Contract Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicated Neighbourhood Officerto join our Area Team. In this role,youlltake ownership of a designated portfolio of homes, acting as the primary point of contact for our customers click apply for full job details
Feb 18, 2026
Full time
Leeds 2 Year Fixed-Term Contract Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicated Neighbourhood Officerto join our Area Team. In this role,youlltake ownership of a designated portfolio of homes, acting as the primary point of contact for our customers click apply for full job details
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Feb 18, 2026
Full time
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Leeds Federated Housing Association Ltd
Leeds, Yorkshire
Job Title: Neighbourhood Officer (Part-Time) Location: Leeds Salary: £33,498 FTE (£16,749 pro rata) + Essential Car User Allowance, based on 18.75 hours per week Job Type: Part time, Permanent Closing date: 23rd February 2026 Interview Date: 4th March 2026 Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire click apply for full job details
Feb 18, 2026
Full time
Job Title: Neighbourhood Officer (Part-Time) Location: Leeds Salary: £33,498 FTE (£16,749 pro rata) + Essential Car User Allowance, based on 18.75 hours per week Job Type: Part time, Permanent Closing date: 23rd February 2026 Interview Date: 4th March 2026 Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire click apply for full job details
Housing Officer / Neighbourhood Manager This is an excellent opportunity for a community-focused housing professional to support residents, manage neighbourhood standards, and deliver high-quality tenancy and estate management services across a varied local portfolio. If youve also worked in the following roles, wed also like to hear from you: Estate Officer, Community Officer, Tenancy Officer, Housi click apply for full job details
Feb 17, 2026
Contractor
Housing Officer / Neighbourhood Manager This is an excellent opportunity for a community-focused housing professional to support residents, manage neighbourhood standards, and deliver high-quality tenancy and estate management services across a varied local portfolio. If youve also worked in the following roles, wed also like to hear from you: Estate Officer, Community Officer, Tenancy Officer, Housi click apply for full job details
We are recruiting for a reputable planning consultancy in Bedford for a Strategic Development Planner with a strong background in policy knowledge, particularly in Local Plan representations and strategic land promotion ideally. This role involves working closely with our Land and Planning departments to identify potential sites for residential and mixed-use development, considering technical and planning constraints. The ideal candidate will have experience in residential development planning and a keen interest in further developing their skills in a dynamic environment. Salary = 30-35,000 per annum Selling points Really fun and supportive culture in this office with brilliant staff social events and incentives including recently a trip to the Christmas market in Brussels last year, rugby matches and horse racing. Flexible/hybrid working Great development opportunities Day-to-day of the role: Collaborate with colleagues in the Planning and Land Departments to conduct site searches, considering factors like 5-year land supply, Green Belt, and market values. Identify potential sites based on technical and planning constraints and conduct research into Local Plan, SHLAA, and Neighbourhood Plan. Engage with landowners to discuss the planning merits of their sites and produce detailed site appraisals to assist with planning strategy. Meet with developers to provide planning input during the site acquisition and sales processes. Assist senior planning colleagues in Development Management tasks as required, which may include preparing and submitting planning applications, conducting site appraisals, and policy reviews. Participate in public consultations, prepare materials, and attend events to represent the company. Undertake administrative duties related to consultancy work, such as handling enquiry calls, producing Confirmation of Instructions, and managing time recording and invoicing. Required Skills & Qualifications: Proven experience in strategic planning, particularly with Local Plan representations and land promotion. Familiarity with planning policy and development management. Strong analytical skills and attention to detail. Excellent communication and interpersonal skills, capable of maintaining strong relationships with developers, landowners, and other stakeholders. Ability to work independently as well as part of a team. Willingness to undertake further training and work towards professional qualifications in planning and environmental law. To apply for the Strategic Planner position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Feb 17, 2026
Full time
We are recruiting for a reputable planning consultancy in Bedford for a Strategic Development Planner with a strong background in policy knowledge, particularly in Local Plan representations and strategic land promotion ideally. This role involves working closely with our Land and Planning departments to identify potential sites for residential and mixed-use development, considering technical and planning constraints. The ideal candidate will have experience in residential development planning and a keen interest in further developing their skills in a dynamic environment. Salary = 30-35,000 per annum Selling points Really fun and supportive culture in this office with brilliant staff social events and incentives including recently a trip to the Christmas market in Brussels last year, rugby matches and horse racing. Flexible/hybrid working Great development opportunities Day-to-day of the role: Collaborate with colleagues in the Planning and Land Departments to conduct site searches, considering factors like 5-year land supply, Green Belt, and market values. Identify potential sites based on technical and planning constraints and conduct research into Local Plan, SHLAA, and Neighbourhood Plan. Engage with landowners to discuss the planning merits of their sites and produce detailed site appraisals to assist with planning strategy. Meet with developers to provide planning input during the site acquisition and sales processes. Assist senior planning colleagues in Development Management tasks as required, which may include preparing and submitting planning applications, conducting site appraisals, and policy reviews. Participate in public consultations, prepare materials, and attend events to represent the company. Undertake administrative duties related to consultancy work, such as handling enquiry calls, producing Confirmation of Instructions, and managing time recording and invoicing. Required Skills & Qualifications: Proven experience in strategic planning, particularly with Local Plan representations and land promotion. Familiarity with planning policy and development management. Strong analytical skills and attention to detail. Excellent communication and interpersonal skills, capable of maintaining strong relationships with developers, landowners, and other stakeholders. Ability to work independently as well as part of a team. Willingness to undertake further training and work towards professional qualifications in planning and environmental law. To apply for the Strategic Planner position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
A community-focused organization in Scunthorpe is seeking a Neighbourhood Officer. This role involves managing housing properties, ensuring fair lettings, and providing high-quality tenancy management services. The officer will support residents, resolve tenancy-related issues, and promote resident engagement. Benefits include 30 days of paid holiday, a pension scheme, and various discounts. Applicants must have a full UK driving licence due to travel requirements.
Feb 17, 2026
Full time
A community-focused organization in Scunthorpe is seeking a Neighbourhood Officer. This role involves managing housing properties, ensuring fair lettings, and providing high-quality tenancy management services. The officer will support residents, resolve tenancy-related issues, and promote resident engagement. Benefits include 30 days of paid holiday, a pension scheme, and various discounts. Applicants must have a full UK driving licence due to travel requirements.
Join Hyde as a Neighbourhood Administrator At Hyde, we re passionate about delivering safe, high-quality homes and building thriving, sustainable communities. Every day, we help our customers create better futures, and we re looking for a Neighbourhood Coordinator to join our Specialist Housing team and make a real impact. This is a fantastic opportunity for someone organised, proactive, and people-focused. What you ll do: Schedule and coordinate site visits for Neighbourhood and Specialist Housing teams, including property inspections, safety checks, and resident engagement activities. Work closely with Officers and Managers to ensure resources are used efficiently. Plan logical routes to minimise travel time between appointments. Maintain an up-to-date schedule of visits and appointments. Communicate with residents to arrange and adjust visits. Keep accurate records of inspections, complaints, and resolutions. What we re looking for: Experience in administration, scheduling, or coordination. Confident user of MS Office (Word, Excel, PowerPoint). Highly organised with excellent attention to detail. Able to manage changing priorities and meet deadlines. Strong communicator who can build relationships with a range of stakeholders. Why Hyde? Generous pension scheme Life assurance Great holiday allowance Flexible, award-winning benefits package Dedicated volunteering days If you re looking for a role where your organisational skills make a real difference and you re part of a supportive, values-driven team, we want to hear from you. Equity, diversity, and inclusion are at the heart of who we are at Hyde. We re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn t a one-off initiative it s embedded in our culture and central to how we work every day. As a Disability Confident Employer, we re committed to providing reasonable adjustments throughout the recruitment process and beyond.
Feb 16, 2026
Full time
Join Hyde as a Neighbourhood Administrator At Hyde, we re passionate about delivering safe, high-quality homes and building thriving, sustainable communities. Every day, we help our customers create better futures, and we re looking for a Neighbourhood Coordinator to join our Specialist Housing team and make a real impact. This is a fantastic opportunity for someone organised, proactive, and people-focused. What you ll do: Schedule and coordinate site visits for Neighbourhood and Specialist Housing teams, including property inspections, safety checks, and resident engagement activities. Work closely with Officers and Managers to ensure resources are used efficiently. Plan logical routes to minimise travel time between appointments. Maintain an up-to-date schedule of visits and appointments. Communicate with residents to arrange and adjust visits. Keep accurate records of inspections, complaints, and resolutions. What we re looking for: Experience in administration, scheduling, or coordination. Confident user of MS Office (Word, Excel, PowerPoint). Highly organised with excellent attention to detail. Able to manage changing priorities and meet deadlines. Strong communicator who can build relationships with a range of stakeholders. Why Hyde? Generous pension scheme Life assurance Great holiday allowance Flexible, award-winning benefits package Dedicated volunteering days If you re looking for a role where your organisational skills make a real difference and you re part of a supportive, values-driven team, we want to hear from you. Equity, diversity, and inclusion are at the heart of who we are at Hyde. We re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn t a one-off initiative it s embedded in our culture and central to how we work every day. As a Disability Confident Employer, we re committed to providing reasonable adjustments throughout the recruitment process and beyond.
Project Officer - Service Charges Location: Hybrid and Didsbury, Manchester Salary: 43,927.00 (pay award pending) Full time / 35 hours per week Fixed term contract - 9 months Agile working with 3 Days per week in the Office About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. About the Role We have an exciting opportunity for a Project Officer - Service Charges to join our Customers & Communities team on a fixed term basis. This role will play a key part in delivering Southway's Service Charge Improvement Plan over the next nine months. You will coordinate and deliver improvements to our customer-facing service charge processes, ensuring communications are clear, compliant, and helpful for tenants. Responsibilities include drafting correspondence, preparing explanatory materials, updating our website and intranet, resolving queries and Stage 1 complaints. You will review wider Southway customer-facing services, recommending future delivery methods. This involves identifying gaps and opportunities to strengthen tenant experience, ensuring our processes reflect customer feedback, regulatory requirements, and best practice. You will also drive forward the service charge improvement plan by organising meetings, tracking actions, updating colleagues on progress, and contributing to the development of new procedures, materials, and ways of working. To achieve this, you will lead collaboration across our Finance, Income and wider teams, working closely with our Finance Manager - Rent & Service Charges What we are looking for Someone with strong organisational skills, excellent communication, and a customer focused mindset. You will be confident preparing clear written materials, working collaboratively with colleagues across teams, and bringing forward practical solutions. An understanding of service charges within the social housing sector is desirable, with a commitment to developing your knowledge further. For the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 March 2026 For an informal discussion please contact Katie Teasdale, Assistant Director Customers and Communities at . Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Feb 16, 2026
Contractor
Project Officer - Service Charges Location: Hybrid and Didsbury, Manchester Salary: 43,927.00 (pay award pending) Full time / 35 hours per week Fixed term contract - 9 months Agile working with 3 Days per week in the Office About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. About the Role We have an exciting opportunity for a Project Officer - Service Charges to join our Customers & Communities team on a fixed term basis. This role will play a key part in delivering Southway's Service Charge Improvement Plan over the next nine months. You will coordinate and deliver improvements to our customer-facing service charge processes, ensuring communications are clear, compliant, and helpful for tenants. Responsibilities include drafting correspondence, preparing explanatory materials, updating our website and intranet, resolving queries and Stage 1 complaints. You will review wider Southway customer-facing services, recommending future delivery methods. This involves identifying gaps and opportunities to strengthen tenant experience, ensuring our processes reflect customer feedback, regulatory requirements, and best practice. You will also drive forward the service charge improvement plan by organising meetings, tracking actions, updating colleagues on progress, and contributing to the development of new procedures, materials, and ways of working. To achieve this, you will lead collaboration across our Finance, Income and wider teams, working closely with our Finance Manager - Rent & Service Charges What we are looking for Someone with strong organisational skills, excellent communication, and a customer focused mindset. You will be confident preparing clear written materials, working collaboratively with colleagues across teams, and bringing forward practical solutions. An understanding of service charges within the social housing sector is desirable, with a commitment to developing your knowledge further. For the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 March 2026 For an informal discussion please contact Katie Teasdale, Assistant Director Customers and Communities at . Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Reference: MASMRLO22n_ Posted: January 20, 2026 Are you a Resident Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care, and have great staff retention rates. My client are a well established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Resident Liaison Officer to work on a decarbonisation retrofit scheme, based on site in Coventry. As a Resident Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within Social Housing ideally working in a similar role as a Resident Liaison Officer previously. You must also have a full driving licence and ideally hold a current CSCS Card. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Feb 16, 2026
Full time
Reference: MASMRLO22n_ Posted: January 20, 2026 Are you a Resident Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care, and have great staff retention rates. My client are a well established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Resident Liaison Officer to work on a decarbonisation retrofit scheme, based on site in Coventry. As a Resident Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within Social Housing ideally working in a similar role as a Resident Liaison Officer previously. You must also have a full driving licence and ideally hold a current CSCS Card. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
ASB Officer Based in North London Temp on going £35.39 per hour Umbrella Working alongside the neighbourhood officers, focus on intervening to resolve ASB cases quickly and accurately, supporting resident particularly vulnerable residents to ensure tenants feel safe in their homes and with their neighbours. Developing strong partnerships that help to prevent ASB and a mediation service that meets the needs of residents. Be the lead officer responding to neighbour disputes, including information for social media, tenant information leaflets, website information, liaising with external agencies and services and ensuring tenancy management and estates & neighbourhoods have a robust process to resolve ASB and manage neighbourhood disputes effectively. Qualifications Educated to degree level or an equivalent level of experience of housing services A qualification in housing, public administration or a related field
Feb 16, 2026
Full time
ASB Officer Based in North London Temp on going £35.39 per hour Umbrella Working alongside the neighbourhood officers, focus on intervening to resolve ASB cases quickly and accurately, supporting resident particularly vulnerable residents to ensure tenants feel safe in their homes and with their neighbours. Developing strong partnerships that help to prevent ASB and a mediation service that meets the needs of residents. Be the lead officer responding to neighbour disputes, including information for social media, tenant information leaflets, website information, liaising with external agencies and services and ensuring tenancy management and estates & neighbourhoods have a robust process to resolve ASB and manage neighbourhood disputes effectively. Qualifications Educated to degree level or an equivalent level of experience of housing services A qualification in housing, public administration or a related field
A leading recruitment agency in the UK is seeking an ASB Officer based in North London. The role involves working closely with neighbourhood officers to resolve anti-social behaviour (ASB) cases and to ensure the safety and well-being of residents, particularly the vulnerable. The ideal candidate will develop strong partnerships, mediate disputes, and provide essential information to tenants while liaising with external services to manage and mitigate ASB effectively. Competitive hourly rate offered.
Feb 16, 2026
Full time
A leading recruitment agency in the UK is seeking an ASB Officer based in North London. The role involves working closely with neighbourhood officers to resolve anti-social behaviour (ASB) cases and to ensure the safety and well-being of residents, particularly the vulnerable. The ideal candidate will develop strong partnerships, mediate disputes, and provide essential information to tenants while liaising with external services to manage and mitigate ASB effectively. Competitive hourly rate offered.
A community housing organization in Leeds is seeking a dedicated Neighbourhood Officer to manage a portfolio of homes and build positive customer relationships. The role focuses on providing high-quality, responsive service and ensuring tenant satisfaction. Applicants should have proven experience in housing management, strong communication skills, and a commitment to continuous improvement. A valid UK driving licence is essential, and the ability to travel is required. Applications are encouraged before the closing date of 23rd February 2026.
Feb 16, 2026
Full time
A community housing organization in Leeds is seeking a dedicated Neighbourhood Officer to manage a portfolio of homes and build positive customer relationships. The role focuses on providing high-quality, responsive service and ensuring tenant satisfaction. Applicants should have proven experience in housing management, strong communication skills, and a commitment to continuous improvement. A valid UK driving licence is essential, and the ability to travel is required. Applications are encouraged before the closing date of 23rd February 2026.
Overview Reference: SMTLOW_ Posted: November 18, 2025 Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client is a well-established Social Housing Contractor, with an excellent reputation and a strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join on a permanent basis to work on planned maintenance schemes to tenanted properties in the Skelmersdale region. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Responsibilities Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenants may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within face-to-face customer service, ideally within Housing or Construction sectors. Qualifications & Requirements Full driving licence with own transport Ideally hold a CSCS Card The salary is £27k plus £3k car allowance and mileage. How to Apply To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call . Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Feb 15, 2026
Full time
Overview Reference: SMTLOW_ Posted: November 18, 2025 Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client is a well-established Social Housing Contractor, with an excellent reputation and a strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join on a permanent basis to work on planned maintenance schemes to tenanted properties in the Skelmersdale region. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Responsibilities Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenants may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within face-to-face customer service, ideally within Housing or Construction sectors. Qualifications & Requirements Full driving licence with own transport Ideally hold a CSCS Card The salary is £27k plus £3k car allowance and mileage. How to Apply To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call . Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
