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neighbourhood officer
carrington west
Rent Officer
carrington west
We are seeking an experienced Rent Officer to join a local authority in Worcestershire on an initial 3-month contract. The role involves managing rental income for a defined neighbourhood, delivering an effective rent collection and arrears recovery service in line with legislation, council policies, and performance targets. You will proactively monitor rent accounts, take early intervention action to prevent the escalation of arrears, and negotiate sustainable repayment arrangements. The role includes conducting home visits, attending court, preparing possession and arrears cases, and managing sub-accounts such as court costs and introductory tenancies. You will play a key role in maximising income while promoting tenancy sustainment and reducing the risk of homelessness. Working closely with Neighbourhood and Tenancy Officers, Housing Benefits, the DWP, and external agencies, you will support tenants to maximise income and benefit entitlement, identify vulnerability, and make appropriate referrals for support. You will also attend tenancy sign-ups, deliver rent surgeries, and provide clear advice to tenants on rent responsibilities and payment methods. The post holder will maintain accurate records, produce arrears and performance reports, and ensure compliance with relevant Housing legislation, safeguarding requirements, GDPR, and council procedures. You will contribute to service improvement initiatives and provide informal support and guidance to junior team members as required. Candidates must have proven experience in rent collection and arrears recovery within a local authority or social housing setting, be confident managing court work, and able to work flexibly across multiple locations within the Borough. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jan 29, 2026
Contractor
We are seeking an experienced Rent Officer to join a local authority in Worcestershire on an initial 3-month contract. The role involves managing rental income for a defined neighbourhood, delivering an effective rent collection and arrears recovery service in line with legislation, council policies, and performance targets. You will proactively monitor rent accounts, take early intervention action to prevent the escalation of arrears, and negotiate sustainable repayment arrangements. The role includes conducting home visits, attending court, preparing possession and arrears cases, and managing sub-accounts such as court costs and introductory tenancies. You will play a key role in maximising income while promoting tenancy sustainment and reducing the risk of homelessness. Working closely with Neighbourhood and Tenancy Officers, Housing Benefits, the DWP, and external agencies, you will support tenants to maximise income and benefit entitlement, identify vulnerability, and make appropriate referrals for support. You will also attend tenancy sign-ups, deliver rent surgeries, and provide clear advice to tenants on rent responsibilities and payment methods. The post holder will maintain accurate records, produce arrears and performance reports, and ensure compliance with relevant Housing legislation, safeguarding requirements, GDPR, and council procedures. You will contribute to service improvement initiatives and provide informal support and guidance to junior team members as required. Candidates must have proven experience in rent collection and arrears recovery within a local authority or social housing setting, be confident managing court work, and able to work flexibly across multiple locations within the Borough. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sellick Partnership
Housing Officer
Sellick Partnership Leicester, Leicestershire
Housing and Tenancy Officer Temporary, 3-6 Months 23-26 Hourly Leicester, Leicestershire Hybrid, Full Time Sellick Partnership is supporting the recruitment of a Housing Officer for a Housing, Not for Profit organisation on a temporary ongoing basis. The Housing and Tenancy Officer will be the first point of contact for their customers and responsible for the quality of their experience with the Housing organisation Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure Experience in managing mutual exchanges, permission requests, ASB, Succession Requests and Estate Inspections The successful Housing Officer candidate will have: Experience working within Housing / Tenancy Full UK Drivers license and own vehicle Able to complete a basic DBS If you are interested please apply directly as soon as possible, or call Ebony Simpson in the Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jan 29, 2026
Contractor
Housing and Tenancy Officer Temporary, 3-6 Months 23-26 Hourly Leicester, Leicestershire Hybrid, Full Time Sellick Partnership is supporting the recruitment of a Housing Officer for a Housing, Not for Profit organisation on a temporary ongoing basis. The Housing and Tenancy Officer will be the first point of contact for their customers and responsible for the quality of their experience with the Housing organisation Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure Experience in managing mutual exchanges, permission requests, ASB, Succession Requests and Estate Inspections The successful Housing Officer candidate will have: Experience working within Housing / Tenancy Full UK Drivers license and own vehicle Able to complete a basic DBS If you are interested please apply directly as soon as possible, or call Ebony Simpson in the Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Neighbourhood Officer - Fully Site Based (Temp London)
Pertemps London Cambridge
Pertemps Network Group are delighted to be in partnership with a London Housing Provider to recruit an enthusiastic and customer-focused Neighbourhood Officer to join their Neighbourhood Services team. Based from a local area housing office, you will play a pivotal role in delivering high-quality, front-line housing management services across a defined patch click apply for full job details
Jan 28, 2026
Seasonal
Pertemps Network Group are delighted to be in partnership with a London Housing Provider to recruit an enthusiastic and customer-focused Neighbourhood Officer to join their Neighbourhood Services team. Based from a local area housing office, you will play a pivotal role in delivering high-quality, front-line housing management services across a defined patch click apply for full job details
Eden Brown Synergy
Rent Officer - Bromsgrove - £25.50 UMB
Eden Brown Synergy Astwood Bank, Worcestershire
Rent Officer Bromsgrove and Redditch Council Reference No / Job Title: Rent Officer Location: Woodrow Housing Services, Woodrow, B98 7RY Duration: 12-week assignment Working Hours: 37 hours per week (9:00am - 5:00pm) Working Pattern: Hybrid - 2 office days (Wednesday & Friday) and 3 days working from home Rate: 25.50 per hour (Umbrella) Role Purpose The post holder will be committed to the Council's Vision and will carry out their work in line with its core values of Pride, People, Purpose and Performance. This role is responsible for managing rental income across a defined neighbourhood, ensuring effective income collection, tenancy sustainment, and compliance with relevant housing legislation and council policies. Key Responsibilities Manage rental income for a portfolio of properties within a defined neighbourhood. Deliver an effective income collection and recovery service in line with legislation, Council policies, performance standards, and customer satisfaction targets. Maximise housing revenue by working collaboratively with neighbourhood and tenancy teams, Housing Benefit, DWP, and external partners. Promote tenancy sustainment through early intervention, reducing the risk of homelessness and supporting vulnerable tenants. Support service development, projects, and initiatives alongside the leadership team. Provide guidance, training, and day-to-day support to junior team members. Ensure compliance with relevant legislation, including the Housing Acts, Localism Act, Local Government Act, and the Prevention of Social Housing Fraud Act. Main Duties Maximise rent collection and recover arrears through early intervention and enforcement of tenancy conditions. Monitor rent accounts and take prompt action in line with pre-action protocols and rent collection policies. Manage sub-accounts for court costs and introductory tenancies, ensuring accurate monitoring and payment transfers. Provide advice on housing and welfare benefits to help tenants maximise income. Stay up to date with legislative changes, including Welfare Reform, and assess their impact on tenants and the Council. Refer vulnerable tenants to appropriate internal and external support services to sustain tenancies. Prepare reports on arrears cases, attend court, prepare court papers, and represent the Council in possession proceedings. Conduct tenant interviews and home visits to support rent recovery and maintain a strong community presence. Create and deliver rent surgeries to promote positive payment behaviour and provide targeted support. Work closely with Neighbourhood & Tenancy Officers to deliver coordinated services and maintain accurate IT records. Attend tenancy sign-ups and sustainment visits, advising tenants on rent responsibilities and identifying support needs. Administer payment methods including online, phone, payment cards, and Direct Debits. Support the coaching, training, and development of advisors and apprentices as directed. Maintain accurate records to meet statutory and service reporting requirements. Monitor performance indicators and report regularly to the Housing Income Team Leader. Share knowledge, best practice, and procedural updates with colleagues. Liaise with internal departments and external agencies including Housing Benefits, DWP, CAB, solicitors, and the courts. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Jan 28, 2026
Contractor
Rent Officer Bromsgrove and Redditch Council Reference No / Job Title: Rent Officer Location: Woodrow Housing Services, Woodrow, B98 7RY Duration: 12-week assignment Working Hours: 37 hours per week (9:00am - 5:00pm) Working Pattern: Hybrid - 2 office days (Wednesday & Friday) and 3 days working from home Rate: 25.50 per hour (Umbrella) Role Purpose The post holder will be committed to the Council's Vision and will carry out their work in line with its core values of Pride, People, Purpose and Performance. This role is responsible for managing rental income across a defined neighbourhood, ensuring effective income collection, tenancy sustainment, and compliance with relevant housing legislation and council policies. Key Responsibilities Manage rental income for a portfolio of properties within a defined neighbourhood. Deliver an effective income collection and recovery service in line with legislation, Council policies, performance standards, and customer satisfaction targets. Maximise housing revenue by working collaboratively with neighbourhood and tenancy teams, Housing Benefit, DWP, and external partners. Promote tenancy sustainment through early intervention, reducing the risk of homelessness and supporting vulnerable tenants. Support service development, projects, and initiatives alongside the leadership team. Provide guidance, training, and day-to-day support to junior team members. Ensure compliance with relevant legislation, including the Housing Acts, Localism Act, Local Government Act, and the Prevention of Social Housing Fraud Act. Main Duties Maximise rent collection and recover arrears through early intervention and enforcement of tenancy conditions. Monitor rent accounts and take prompt action in line with pre-action protocols and rent collection policies. Manage sub-accounts for court costs and introductory tenancies, ensuring accurate monitoring and payment transfers. Provide advice on housing and welfare benefits to help tenants maximise income. Stay up to date with legislative changes, including Welfare Reform, and assess their impact on tenants and the Council. Refer vulnerable tenants to appropriate internal and external support services to sustain tenancies. Prepare reports on arrears cases, attend court, prepare court papers, and represent the Council in possession proceedings. Conduct tenant interviews and home visits to support rent recovery and maintain a strong community presence. Create and deliver rent surgeries to promote positive payment behaviour and provide targeted support. Work closely with Neighbourhood & Tenancy Officers to deliver coordinated services and maintain accurate IT records. Attend tenancy sign-ups and sustainment visits, advising tenants on rent responsibilities and identifying support needs. Administer payment methods including online, phone, payment cards, and Direct Debits. Support the coaching, training, and development of advisors and apprentices as directed. Maintain accurate records to meet statutory and service reporting requirements. Monitor performance indicators and report regularly to the Housing Income Team Leader. Share knowledge, best practice, and procedural updates with colleagues. Liaise with internal departments and external agencies including Housing Benefits, DWP, CAB, solicitors, and the courts. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Hybrid Community Housing Officer: Tenancy & ASB Specialist
Niyaa People Coventry, Warwickshire
A housing association in Birmingham is seeking a proactive Neighbourhood Officer to ensure safe and thriving communities. This role involves managing tenancies, dealing with anti-social behaviour, and conducting inspections. Ideal candidates will have experience in housing management, excellent negotiation skills, and knowledge of housing legislation. The position offers competitive pay, hybrid working, and the chance to make a significant impact in the lives of tenants.
Jan 28, 2026
Full time
A housing association in Birmingham is seeking a proactive Neighbourhood Officer to ensure safe and thriving communities. This role involves managing tenancies, dealing with anti-social behaviour, and conducting inspections. Ideal candidates will have experience in housing management, excellent negotiation skills, and knowledge of housing legislation. The position offers competitive pay, hybrid working, and the chance to make a significant impact in the lives of tenants.
Fawkes and Reece
Tenant Liaison Officer
Fawkes and Reece
Location: Warrington Salary: £30K per Year Contract: Permanent Type: Full Time Reference: SMTLOW_ Posted: January 12, 2026 Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on energy efficiency upgrade schemes and internal refurbishments to tenanted properties across the North West. Schemes could be anywhere in the North West, so the successful candidate must be willing and able to travel. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally within Housing or Construction sectors. You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Jan 27, 2026
Full time
Location: Warrington Salary: £30K per Year Contract: Permanent Type: Full Time Reference: SMTLOW_ Posted: January 12, 2026 Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on energy efficiency upgrade schemes and internal refurbishments to tenanted properties across the North West. Schemes could be anywhere in the North West, so the successful candidate must be willing and able to travel. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally within Housing or Construction sectors. You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
LONDON BOROUGH OF LAMBETH-6
Restorative Practice Officer
LONDON BOROUGH OF LAMBETH-6
R estorative Practice Officer Full time/Fixed Term - Secondment until 31st of October 2026 PO2: £44,937pa rising in annual increments to £47,925pa incl. LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team: Lambeth Youth Justice Service is a dynamic multi-disciplinary team, committed to supporting children, young people and their families. We work to address vulnerabilities, reduce risks and tackle the factors that lead to offending behaviour. Our integrated approach helps children and young people fulfil their potential and make positive contributions to their communities. We are collaborative, inclusive and guided by our core values: Equity, Accountability, Ambition and Kindness. These principles shape how we work with families, partners, and each other, ensuring fairness, responsibility, compassion and drive for excellence in everything we do. Our team values creativity respect and partnership both with families and across agencies to achieve meaningful outcomes. We invest in our people. You will have access to professional development opportunities, specialist training and the chance to work alongside experienced practitioners in a supportive environment that encourages innovation and career progression. About the Role: Work within a multi-agency team to deliver and coordinate Restorative Justice and victim liaison, repairing harm caused by children and young people, supporting resolution for victims and children and contributing to reduced offending, improved victim satisfaction and greater community confidence. Lead the development and management of Referral Orders and Panel Meetings within Lambeth, ensuring effective victim involvement in restorative interventions through proactive contact and needs-led support. Embed equality diversity and inclusive best practise throughout all aspects of the work. How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: JD a nd Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Advert closing date : 11:59pm on 15 February 2026 First interview: w/c 23 February 2026. Please click here to view: Lambeth Staff Benefits Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas Contact Information: For an informal discussion about the role, please contact Johanna Grillitsch, Operation Manager at At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Jan 27, 2026
Seasonal
R estorative Practice Officer Full time/Fixed Term - Secondment until 31st of October 2026 PO2: £44,937pa rising in annual increments to £47,925pa incl. LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team: Lambeth Youth Justice Service is a dynamic multi-disciplinary team, committed to supporting children, young people and their families. We work to address vulnerabilities, reduce risks and tackle the factors that lead to offending behaviour. Our integrated approach helps children and young people fulfil their potential and make positive contributions to their communities. We are collaborative, inclusive and guided by our core values: Equity, Accountability, Ambition and Kindness. These principles shape how we work with families, partners, and each other, ensuring fairness, responsibility, compassion and drive for excellence in everything we do. Our team values creativity respect and partnership both with families and across agencies to achieve meaningful outcomes. We invest in our people. You will have access to professional development opportunities, specialist training and the chance to work alongside experienced practitioners in a supportive environment that encourages innovation and career progression. About the Role: Work within a multi-agency team to deliver and coordinate Restorative Justice and victim liaison, repairing harm caused by children and young people, supporting resolution for victims and children and contributing to reduced offending, improved victim satisfaction and greater community confidence. Lead the development and management of Referral Orders and Panel Meetings within Lambeth, ensuring effective victim involvement in restorative interventions through proactive contact and needs-led support. Embed equality diversity and inclusive best practise throughout all aspects of the work. How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: JD a nd Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Advert closing date : 11:59pm on 15 February 2026 First interview: w/c 23 February 2026. Please click here to view: Lambeth Staff Benefits Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas Contact Information: For an informal discussion about the role, please contact Johanna Grillitsch, Operation Manager at At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Fawkes and Reece
Tenant Liaison Officer
Fawkes and Reece City, Manchester
Location: Manchester Salary: £30K per Year Contract: Permanent Type: Full Time Reference: SMTLOW_ Posted: January 12, 2026 Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on energy efficiency upgrade schemes and internal refurbishments to tenanted properties across the North West. Schemes could be anywhere in the North West, so the successful candidate must be willing and able to travel. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally within Housing or Construction sectors. You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Jan 27, 2026
Full time
Location: Manchester Salary: £30K per Year Contract: Permanent Type: Full Time Reference: SMTLOW_ Posted: January 12, 2026 Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on energy efficiency upgrade schemes and internal refurbishments to tenanted properties across the North West. Schemes could be anywhere in the North West, so the successful candidate must be willing and able to travel. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally within Housing or Construction sectors. You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Michael Page
Housing Officer - Neighbourhoods
Michael Page Desborough, Northamptonshire
We are seeking an experienced Interim Housing Officer to join a dedicated team within the not-for-profit sector. The role is based in Kettering and involves providing essential support in property management and tenant relations. Client Details Our client is a well-established organisation in the not-for-profit sector, focused on providing exceptional services within the property department. They are based in Kettering and are recognised for their commitment to supporting communities and delivering high-quality housing solutions Description Manage a portfolio of properties, ensuring compliance with housing regulations and policies. Provide support and advice to tenants on housing-related issues. Conduct property inspections and ensure maintenance issues are addressed promptly. Handle tenancy agreements, renewals, and terminations in accordance with regulations. Respond effectively to tenant queries and complaints, ensuring satisfaction. Work collaboratively with internal teams to deliver excellent housing services. Maintain accurate records and documentation in line with organisational policies. Support the team in achieving housing objectives and targets. Profile A successful Interim Housing Officer should have: Experience in property management or a similar role within the not-for-profit sector. Knowledge of housing regulations and policies. Strong organisational and problem-solving skills. Excellent communication and interpersonal abilities. A proactive approach to managing tenant relationships and resolving issues. Proficiency in maintaining accurate records and documentation. The ability to work effectively as part of a team. Job Offer Competitive Pay A temporary role offering valuable experience in the not-for-profit sector. An opportunity to work within a supportive team in Manchester. Engage in meaningful work that positively impacts the community. If you are ready to contribute your expertise as an Interim Housing Officer, we encourage you to apply today!
Jan 26, 2026
Contractor
We are seeking an experienced Interim Housing Officer to join a dedicated team within the not-for-profit sector. The role is based in Kettering and involves providing essential support in property management and tenant relations. Client Details Our client is a well-established organisation in the not-for-profit sector, focused on providing exceptional services within the property department. They are based in Kettering and are recognised for their commitment to supporting communities and delivering high-quality housing solutions Description Manage a portfolio of properties, ensuring compliance with housing regulations and policies. Provide support and advice to tenants on housing-related issues. Conduct property inspections and ensure maintenance issues are addressed promptly. Handle tenancy agreements, renewals, and terminations in accordance with regulations. Respond effectively to tenant queries and complaints, ensuring satisfaction. Work collaboratively with internal teams to deliver excellent housing services. Maintain accurate records and documentation in line with organisational policies. Support the team in achieving housing objectives and targets. Profile A successful Interim Housing Officer should have: Experience in property management or a similar role within the not-for-profit sector. Knowledge of housing regulations and policies. Strong organisational and problem-solving skills. Excellent communication and interpersonal abilities. A proactive approach to managing tenant relationships and resolving issues. Proficiency in maintaining accurate records and documentation. The ability to work effectively as part of a team. Job Offer Competitive Pay A temporary role offering valuable experience in the not-for-profit sector. An opportunity to work within a supportive team in Manchester. Engage in meaningful work that positively impacts the community. If you are ready to contribute your expertise as an Interim Housing Officer, we encourage you to apply today!
MMP Consultancy
Income Officer
MMP Consultancy
MMP Consultancy are looking to recruit an Income Officer on a Fixed Term basis, based in South East London. Salary: 39,268 Per Annum Main Responsibilities: Offer a courteous and polite service to the clients customers, dealing with requests promptly and giving accurate and fair advice. Support the Neighbourhood Services team in resolving tenancy management issues. Support the Neighbourhood Services Team in identifying, reporting and Investigation of reports of tenancy fraud and sub-letting Lead the recovery across all tenures of rent, service charge and other debt, including former tenant, proactively and in accordance with the clients Policies and Procedures, taking prompt action where required to ensure that, arrears are kept in line with agreed targets. Where required, across all tenures, take all steps in the legal process including representing the client at Court and First Tier Tribunals, and present cases on behalf of the client. Prepare statistics and information on patch arrears management within a reasonable timescale, as required. Working with the financial inclusion team, Support providers, Local Authority, DWP and other external agencies ensure residents receive the support necessary to pay rents and service charges. In liaison with the Neighbourhoods Team and Financial Inclusion Team ensure agreements reached with outgoing residents regarding outstanding debt, and incoming residents are able to meet the financial obligations they are undertaking. Provide support and advice to tenants and other representative groups, as required where relating to the promotion of payment of rent and service charges and financial inclusion, including attending external tenants meetings, including those outside office opening hours and in line with the clients commitment to resident involvement in service delivery. Where required lead on the revenue recovery for any homeownership tenures within the patch in line with clients policies and procedures and with legislation. This includes liaising with the Leasehold Officer and Rent and Service Charge Project Manager to provide comprehensive responses to service charge enquires where relate to recovery. Requirements: Proven experience of debt/arrears recovery - preferably in the housing sector. Computer literate, with knowledge of Word and Excel Good numeracy skills to a standard which enable the calculation of rent and service charge payments Good verbal and written communication skills and an ability to effectively represent the Association externally Ability to sensitively manage difficult situations with residents to achieve positive outcomes. Ability to manage a varied and busy workload to meet deadlines and targets Knowledge of the legal processes involved in arrears recovery Knowledge of housing and welfare benefits
Jan 26, 2026
Contractor
MMP Consultancy are looking to recruit an Income Officer on a Fixed Term basis, based in South East London. Salary: 39,268 Per Annum Main Responsibilities: Offer a courteous and polite service to the clients customers, dealing with requests promptly and giving accurate and fair advice. Support the Neighbourhood Services team in resolving tenancy management issues. Support the Neighbourhood Services Team in identifying, reporting and Investigation of reports of tenancy fraud and sub-letting Lead the recovery across all tenures of rent, service charge and other debt, including former tenant, proactively and in accordance with the clients Policies and Procedures, taking prompt action where required to ensure that, arrears are kept in line with agreed targets. Where required, across all tenures, take all steps in the legal process including representing the client at Court and First Tier Tribunals, and present cases on behalf of the client. Prepare statistics and information on patch arrears management within a reasonable timescale, as required. Working with the financial inclusion team, Support providers, Local Authority, DWP and other external agencies ensure residents receive the support necessary to pay rents and service charges. In liaison with the Neighbourhoods Team and Financial Inclusion Team ensure agreements reached with outgoing residents regarding outstanding debt, and incoming residents are able to meet the financial obligations they are undertaking. Provide support and advice to tenants and other representative groups, as required where relating to the promotion of payment of rent and service charges and financial inclusion, including attending external tenants meetings, including those outside office opening hours and in line with the clients commitment to resident involvement in service delivery. Where required lead on the revenue recovery for any homeownership tenures within the patch in line with clients policies and procedures and with legislation. This includes liaising with the Leasehold Officer and Rent and Service Charge Project Manager to provide comprehensive responses to service charge enquires where relate to recovery. Requirements: Proven experience of debt/arrears recovery - preferably in the housing sector. Computer literate, with knowledge of Word and Excel Good numeracy skills to a standard which enable the calculation of rent and service charge payments Good verbal and written communication skills and an ability to effectively represent the Association externally Ability to sensitively manage difficult situations with residents to achieve positive outcomes. Ability to manage a varied and busy workload to meet deadlines and targets Knowledge of the legal processes involved in arrears recovery Knowledge of housing and welfare benefits
Niyaa People Ltd
ASB Officer
Niyaa People Ltd City, Birmingham
An exciting opportunity has arisen for an experienced ASB Officer to join a dynamic housing organisation in Birmingham on a temporary basis. This is a hands-on role where you'll take the lead on tackling anti-social behaviour, protecting residents' wellbeing through a balanced approach of investigation, enforcement, prevention, and early intervention. You'll manage a varied and complex caseload, working closely with internal teams and external partners to resolve ASB effectively, reduce repeat incidents, and contribute to safer, well-managed neighbourhoods. Responsibilities of an ASB Officer: Manage a full ASB caseload, leading cases from initial complaint through to resolution, in line with policies, procedures, and current legislation. Conduct initial triage meetings to assess risk, vulnerability, and safeguarding concerns, ensuring appropriate actions and support are put in place at the earliest opportunity. Lead on complex and high-risk ASB cases, including safeguarding, domestic abuse, hate crime, and vulnerability, taking decisive action to remove immediate risks and support longer-term solutions. Gather, prepare, and manage customer statements and witness statements, ensuring evidence is robust, accurate, and suitable for legal proceedings. Prepare legal case files and attend court hearings where required, presenting evidence and working closely with legal teams. Carry out regular ASB case reviews, ensuring cases are progressing appropriately, actions are proportionate, and outcomes are clearly recorded. Work collaboratively with neighbourhood, tenancy, property, and community safety teams to address nuisance behaviour, environmental issues, and design-out-crime initiatives. Build effective working relationships with external agencies, including police, local authorities, social services, and support providers. Produce monthly performance and casework reports to keep senior leaders informed of trends, risks, and outcomes. Analyse ASB data and case outcomes to identify patterns, improve service delivery, and support preventative and training initiatives. What We'd Love To See From You: Proven experience working as an ASB Officer within a housing association, local authority, or similar organisation. Strong knowledge of ASB legislation, safeguarding, tenancy enforcement, and legal processes, including experience preparing cases for court. Confidence managing complex, high-volume caseloads, prioritising effectively in a fast-paced environment. A collaborative, solutions-focused professional who is comfortable working across teams and with partner agencies. Excellent communication, negotiation, and organisational skills, with the ability to remain calm and professional under pressure. A proactive, improvement-focused mindset, with a commitment to learning and continuous service improvement. If this ASB Officer role is for you please apply or contact (url removed)
Jan 24, 2026
Contractor
An exciting opportunity has arisen for an experienced ASB Officer to join a dynamic housing organisation in Birmingham on a temporary basis. This is a hands-on role where you'll take the lead on tackling anti-social behaviour, protecting residents' wellbeing through a balanced approach of investigation, enforcement, prevention, and early intervention. You'll manage a varied and complex caseload, working closely with internal teams and external partners to resolve ASB effectively, reduce repeat incidents, and contribute to safer, well-managed neighbourhoods. Responsibilities of an ASB Officer: Manage a full ASB caseload, leading cases from initial complaint through to resolution, in line with policies, procedures, and current legislation. Conduct initial triage meetings to assess risk, vulnerability, and safeguarding concerns, ensuring appropriate actions and support are put in place at the earliest opportunity. Lead on complex and high-risk ASB cases, including safeguarding, domestic abuse, hate crime, and vulnerability, taking decisive action to remove immediate risks and support longer-term solutions. Gather, prepare, and manage customer statements and witness statements, ensuring evidence is robust, accurate, and suitable for legal proceedings. Prepare legal case files and attend court hearings where required, presenting evidence and working closely with legal teams. Carry out regular ASB case reviews, ensuring cases are progressing appropriately, actions are proportionate, and outcomes are clearly recorded. Work collaboratively with neighbourhood, tenancy, property, and community safety teams to address nuisance behaviour, environmental issues, and design-out-crime initiatives. Build effective working relationships with external agencies, including police, local authorities, social services, and support providers. Produce monthly performance and casework reports to keep senior leaders informed of trends, risks, and outcomes. Analyse ASB data and case outcomes to identify patterns, improve service delivery, and support preventative and training initiatives. What We'd Love To See From You: Proven experience working as an ASB Officer within a housing association, local authority, or similar organisation. Strong knowledge of ASB legislation, safeguarding, tenancy enforcement, and legal processes, including experience preparing cases for court. Confidence managing complex, high-volume caseloads, prioritising effectively in a fast-paced environment. A collaborative, solutions-focused professional who is comfortable working across teams and with partner agencies. Excellent communication, negotiation, and organisational skills, with the ability to remain calm and professional under pressure. A proactive, improvement-focused mindset, with a commitment to learning and continuous service improvement. If this ASB Officer role is for you please apply or contact (url removed)
FOX MORRIS GROUP LTD
Housing Officer
FOX MORRIS GROUP LTD Rugby, Warwickshire
Housing Officer - Rugby Borough Council CV212RR 3 Months Contract 37 hours a week Hybrid 1 day at home I am currently representing Rugby Borough Council are offering an initial temporary contract for a period of 3 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. We are looking for Housing Officer at Town Hall, Rugby, Warwickshire, CV212RR We are looking for an experienced housing officer to specialise in Anti-social behaviour and manage a high caseload looking at early intervention and enforcement non court remedies and court remedies. 9am 5pm. 4 days on site/visiting Key Accountabilities: Manage a mixed caseload of routine and complex ASB and tenancy breach cases. Carry out thorough, evidence-based investigations into complaints and reports of ASB. Adopt a victim-centred and trauma-informed approach to casework. Identify vulnerability at the earliest opportunity and make appropriate referrals. Deliver a high standard of customer service in line with RBC s Customer Service Standards. Take full ownership of allocated cases, ensuring compliance with RBC policies, procedures, and legal frameworks Prepare and submit legal applications, including ASB injunctions, Notices of Seeking Possession (NOSPs), and other enforcement tools. Draft clear, accurate, and effective witness statements and court documentation. Work collaboratively with internal teams, including Housing, Community Safety, and Legal Services. Liaise and build positive working relationships with external partners such as Police, Social Services, support agencies, and community groups. Make proactive use of all available tools and powers to prevent and resolve ASB. Contribute to service improvements, innovation, and right-first-time delivery. Be responsive to community needs and contribute to creating safer neighbourhood Requirements : Strong working knowledge of ASB legislation, tools, and powers, including injunctions, community protection measures, and possession proceedings. Relevant experience within housing management, community safety, or a related field. Excellent attention to detail, with the ability to maintain accurate, timely records. Demonstrable experience of effective case management within agreed timescales. Ability to prioritise workload and adapt to changing pressures and demands. Self-motivated, organised, and able to work independently with minimal supervision. Excellent verbal and written communication skills, including report writing. Confident in dealing with challenging situations and difficult conversations. Proficient in Microsoft Office and able to use case-management or CRM systems. Ability to demonstrate behavioural and organisational competencies required by RBC Desirable Criteria Experience of working collaboratively with external agencies such as Police, Social Services, and support services. Experience drafting witness statements or preparing legal documentation for court. Understanding of safeguarding principles, including links to domestic abuse and exploitation. Experience in mediation, restorative approaches, or community engagement work
Jan 23, 2026
Contractor
Housing Officer - Rugby Borough Council CV212RR 3 Months Contract 37 hours a week Hybrid 1 day at home I am currently representing Rugby Borough Council are offering an initial temporary contract for a period of 3 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. We are looking for Housing Officer at Town Hall, Rugby, Warwickshire, CV212RR We are looking for an experienced housing officer to specialise in Anti-social behaviour and manage a high caseload looking at early intervention and enforcement non court remedies and court remedies. 9am 5pm. 4 days on site/visiting Key Accountabilities: Manage a mixed caseload of routine and complex ASB and tenancy breach cases. Carry out thorough, evidence-based investigations into complaints and reports of ASB. Adopt a victim-centred and trauma-informed approach to casework. Identify vulnerability at the earliest opportunity and make appropriate referrals. Deliver a high standard of customer service in line with RBC s Customer Service Standards. Take full ownership of allocated cases, ensuring compliance with RBC policies, procedures, and legal frameworks Prepare and submit legal applications, including ASB injunctions, Notices of Seeking Possession (NOSPs), and other enforcement tools. Draft clear, accurate, and effective witness statements and court documentation. Work collaboratively with internal teams, including Housing, Community Safety, and Legal Services. Liaise and build positive working relationships with external partners such as Police, Social Services, support agencies, and community groups. Make proactive use of all available tools and powers to prevent and resolve ASB. Contribute to service improvements, innovation, and right-first-time delivery. Be responsive to community needs and contribute to creating safer neighbourhood Requirements : Strong working knowledge of ASB legislation, tools, and powers, including injunctions, community protection measures, and possession proceedings. Relevant experience within housing management, community safety, or a related field. Excellent attention to detail, with the ability to maintain accurate, timely records. Demonstrable experience of effective case management within agreed timescales. Ability to prioritise workload and adapt to changing pressures and demands. Self-motivated, organised, and able to work independently with minimal supervision. Excellent verbal and written communication skills, including report writing. Confident in dealing with challenging situations and difficult conversations. Proficient in Microsoft Office and able to use case-management or CRM systems. Ability to demonstrate behavioural and organisational competencies required by RBC Desirable Criteria Experience of working collaboratively with external agencies such as Police, Social Services, and support services. Experience drafting witness statements or preparing legal documentation for court. Understanding of safeguarding principles, including links to domestic abuse and exploitation. Experience in mediation, restorative approaches, or community engagement work
Dynamite Recruitment
Homeowner Services Officer
Dynamite Recruitment Eastleigh, Hampshire
Homeowner Services Officer Location: Eastleigh (hybrid working, with Monday and Friday at home) Salary: £36,980 per annum plus fantastic benefits Contract: Permanent, full-time Monday to Friday Our client, a leading housing provider, is seeking an experienced Homeowner Services Officer to join their Operations Directorate. This is a key position managing a designated geographical area and ensuring that all services delivered to leasehold and shared-ownership customers are responsive, professional, and customer-focused. You will provide a comprehensive management service across the leasehold and shared-ownership portfolio, taking ownership of complex cases and delivering expert advice on all aspects of leasehold management. Key Responsibilities Manage a wide portfolio, taking full responsibility for all aspects of leasehold management. Provide specialist advice on lease covenants, subletting, alterations, and lease variations. Offer expert guidance on lease clauses, covenants, demised areas, and leaseholder rights and responsibilities. Support the Leasehold Admin Officer with consents and take appropriate enforcement action for breaches of lease covenants, including court action for forfeiture when necessary. Support Section 20 and QLTA consultations and manage responses. Optimise income by setting and scrutinising service charges, recovering arrears, and managing major work recharges. Represent our client at the First-Tier Tribunal to defend leasehold challenges or present cases for determination. Audit repair, management fee, and service charge costs in collaboration with the Finance Service Charge team. Work closely with residents' associations on estate improvements, account queries, and planned maintenance programmes. Investigate subletting fraud in line with procedures and ensure all appropriate actions are taken. Resolve complaints and enquiries promptly and effectively. Skills & Experience Proven knowledge and experience in leasehold management for leasehold and shared-ownership customers. CIH or RPM qualification (or willingness to work toward one). Strong understanding of the Commonhold and Leasehold Reform Act 2002 and the Landlord and Tenant Act, and their application to residential leaseholders. Hands-on experience applying leasehold law in assignments, consents, enfranchisement, lease extensions, breach of covenants, and service charges. Ability to analyse and interpret lease covenants and apply health & safety legislation relevant to neighbourhood management. Skilled in handling difficult, sensitive, and challenging situations with professionalism and tact. Why Join Our Client This is an opportunity to work with a respected housing organisation that values expertise, professionalism, and customer care. You'll be part of a supportive team and have the chance to make a direct impact on the lives of homeowners and shared-ownership residents. How to Apply If you have the skills, experience, and drive to excel in this role, we'd love to hear from you on (phone number removed)/email your CV to (url removed).
Jan 23, 2026
Full time
Homeowner Services Officer Location: Eastleigh (hybrid working, with Monday and Friday at home) Salary: £36,980 per annum plus fantastic benefits Contract: Permanent, full-time Monday to Friday Our client, a leading housing provider, is seeking an experienced Homeowner Services Officer to join their Operations Directorate. This is a key position managing a designated geographical area and ensuring that all services delivered to leasehold and shared-ownership customers are responsive, professional, and customer-focused. You will provide a comprehensive management service across the leasehold and shared-ownership portfolio, taking ownership of complex cases and delivering expert advice on all aspects of leasehold management. Key Responsibilities Manage a wide portfolio, taking full responsibility for all aspects of leasehold management. Provide specialist advice on lease covenants, subletting, alterations, and lease variations. Offer expert guidance on lease clauses, covenants, demised areas, and leaseholder rights and responsibilities. Support the Leasehold Admin Officer with consents and take appropriate enforcement action for breaches of lease covenants, including court action for forfeiture when necessary. Support Section 20 and QLTA consultations and manage responses. Optimise income by setting and scrutinising service charges, recovering arrears, and managing major work recharges. Represent our client at the First-Tier Tribunal to defend leasehold challenges or present cases for determination. Audit repair, management fee, and service charge costs in collaboration with the Finance Service Charge team. Work closely with residents' associations on estate improvements, account queries, and planned maintenance programmes. Investigate subletting fraud in line with procedures and ensure all appropriate actions are taken. Resolve complaints and enquiries promptly and effectively. Skills & Experience Proven knowledge and experience in leasehold management for leasehold and shared-ownership customers. CIH or RPM qualification (or willingness to work toward one). Strong understanding of the Commonhold and Leasehold Reform Act 2002 and the Landlord and Tenant Act, and their application to residential leaseholders. Hands-on experience applying leasehold law in assignments, consents, enfranchisement, lease extensions, breach of covenants, and service charges. Ability to analyse and interpret lease covenants and apply health & safety legislation relevant to neighbourhood management. Skilled in handling difficult, sensitive, and challenging situations with professionalism and tact. Why Join Our Client This is an opportunity to work with a respected housing organisation that values expertise, professionalism, and customer care. You'll be part of a supportive team and have the chance to make a direct impact on the lives of homeowners and shared-ownership residents. How to Apply If you have the skills, experience, and drive to excel in this role, we'd love to hear from you on (phone number removed)/email your CV to (url removed).
Belmont Recruitment
HMO/Housing Management Officer
Belmont Recruitment Blackburn, Lancashire
Belmont Recruitment are currently looking to speak with HMO/Housing Management Officers, to work an initial 6 month contract position that we have available in the Blackburn area. An opportunity has arisen for a Housing Management Officer to join a dedicated team delivering high-quality housing services. This role is ideal for someone passionate about supporting tenants, managing tenancies effectively, and making a positive difference in local communities. Key responsibilities: Deliver a proactive housing management service to help customers sustain their tenancies. Manage rent accounts, address arrears, and support benefit claims. Minimise void losses by ensuring properties are swiftly re-let. Respond to anti-social behaviour and promote safe, supportive neighbourhoods. Carry out tenancy sign-ups, inspections, and health & safety checks. Liaise with contractors and partner agencies to ensure effective service delivery. About you: Experience in housing management, tenancy sustainment, or social housing . Knowledge of rent arrears, voids, and ASB case management . Strong organisational and communication skills. Ability to work independently and as part of a team. Commitment to equality, diversity, and safeguarding. This role is a full time position, and it is imperative that you are able to carry out the shift patterns of 8am to 4pm, and also 12-8pm on a rolling rota, with occasional weekend work also. This is an initial 6 month contract with a possibility of a permanent consideration at the end of the 6 months if that would be of interest to you. Days: Monday - Friday (with occasional weekend work) Contract: 6 Months (+temp to perm offer at the end of 6 months) Salary: 15.79 to 17.00 Benefits of working with Belmont Recruitment; Single point of contact consultant. 24h support. Regular communication updates. Referal Benefit Scheme.
Jan 22, 2026
Contractor
Belmont Recruitment are currently looking to speak with HMO/Housing Management Officers, to work an initial 6 month contract position that we have available in the Blackburn area. An opportunity has arisen for a Housing Management Officer to join a dedicated team delivering high-quality housing services. This role is ideal for someone passionate about supporting tenants, managing tenancies effectively, and making a positive difference in local communities. Key responsibilities: Deliver a proactive housing management service to help customers sustain their tenancies. Manage rent accounts, address arrears, and support benefit claims. Minimise void losses by ensuring properties are swiftly re-let. Respond to anti-social behaviour and promote safe, supportive neighbourhoods. Carry out tenancy sign-ups, inspections, and health & safety checks. Liaise with contractors and partner agencies to ensure effective service delivery. About you: Experience in housing management, tenancy sustainment, or social housing . Knowledge of rent arrears, voids, and ASB case management . Strong organisational and communication skills. Ability to work independently and as part of a team. Commitment to equality, diversity, and safeguarding. This role is a full time position, and it is imperative that you are able to carry out the shift patterns of 8am to 4pm, and also 12-8pm on a rolling rota, with occasional weekend work also. This is an initial 6 month contract with a possibility of a permanent consideration at the end of the 6 months if that would be of interest to you. Days: Monday - Friday (with occasional weekend work) Contract: 6 Months (+temp to perm offer at the end of 6 months) Salary: 15.79 to 17.00 Benefits of working with Belmont Recruitment; Single point of contact consultant. 24h support. Regular communication updates. Referal Benefit Scheme.
Niyaa People Ltd
Neighbourhood Officer
Niyaa People Ltd
We are excited to offer a fantastic opportunity for a proactive and dedicated Neighbourhood Officer to join a Housing Association in Birmingham. As a Neighbourhood Officer, you will enjoy the flexibility of hybrid working, competitive pay, and the satisfaction of making a real difference in the lives of tenants. This role offers the chance to work in a dynamic environment, ensuring safe, thriving click apply for full job details
Jan 21, 2026
Contractor
We are excited to offer a fantastic opportunity for a proactive and dedicated Neighbourhood Officer to join a Housing Association in Birmingham. As a Neighbourhood Officer, you will enjoy the flexibility of hybrid working, competitive pay, and the satisfaction of making a real difference in the lives of tenants. This role offers the chance to work in a dynamic environment, ensuring safe, thriving click apply for full job details
Buckinghamshire Healthcare NHS Trust
Chief Executive Officer
Buckinghamshire Healthcare NHS Trust
Site Stoke Mandeville Hospital based but Trust wide Town Aylesbury Salary per annum pro rata Closing 16/02/:59 Interview date 02/03/2026 Job overview Buckinghamshire Healthcare NHS Trust is at a pivotal point in its journey. As an integrated acute and community provider serving more than half a million people, the Trust plays a central role in improving population health, reducing inequalities and delivering sustainable services across Buckinghamshire. We are proud of our commitment to equality, diversity and inclusion and to creating a compassionate, inclusive and learning culture. The Chief Executive will champion these values, ensuring colleagues feel valued, listened to and empowered to deliver outstanding care. We are seeking an exceptional Chief Executive Officer to lead the organisation through its next phase of transformation, strengthening quality, performance and financial sustainability while accelerating system integration, neighbourhood based care and service redesign. Click here for further information about the role and how to apply; As Chief Executive Officer and Accountable Officer, you will hold ultimate responsibility for the quality, safety and performance of all Trust services and for the stewardship of public resources. As a full voting member of the Board, you will work closely with the Chair and Non Executive Directors to set clear strategic direction, maintain strong organisational grip and provide confident, visible leadership. You will be expected to lead with pace and purpose in a challenging NHS environment, balancing operational delivery with long term transformation and ensuring the Trust continues to respond effectively to financial, workforce and service pressures. Working for our organisation This role carries significant system leadership responsibility. You will be a senior leader within the Buckinghamshire system and the Thames Valley Integrated Care System, playing a key role in the Acute Provider Collaborative. You will work closely with partners across local government, primary care, mental health and the voluntary sector to deliver integrated neighbourhood care, prevention focused services and improved outcomes for local communities. Detailed job description and main responsibilities We are seeking an inspirational, inclusive and values driven leader with the credibility and experience to lead a large, complex healthcare organisation. You will bring: Board level executive leadership experience in a complex healthcare environment A strong track record of delivering strategic change and improving quality and performance Experience of partnership working and influencing across organisational boundaries Strong financial and operational leadership credentials The ability to build high performing executive teams and lead culture change at scale A clear commitment to compassionate leadership, NHS values and inclusive practice Why Join Us This is a rare opportunity to lead an integrated trust with strong system influence, a clear strategic ambition and a committed workforce. The role offers the chance to make a lasting impact on health outcomes, service sustainability and staff experience across Buckinghamshire. How to Apply Further details are available in the candidate pack. Please email completed applications which should include a CV and a supporting statement outlining your motivation and suitability for the role to Person specification Qualifications Experience at Chief Executive or other executive role operating at Executive Board level in a large, complex healthcare environment, preferably with experience of working in both acute and community settings across a multiple site environment. Well developed strategic vision and direction, with a record of contribution to the development of and delivering long term strategic plans. Ability to develop and build high performing senior teams. Educated to degree level or with equivalent professional qualifications. A postgraduate qualification in leadership or management related subject and/or significant experience of leadership in a complex health care environment (desirable). Employer certification / accreditation badges The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Jan 20, 2026
Full time
Site Stoke Mandeville Hospital based but Trust wide Town Aylesbury Salary per annum pro rata Closing 16/02/:59 Interview date 02/03/2026 Job overview Buckinghamshire Healthcare NHS Trust is at a pivotal point in its journey. As an integrated acute and community provider serving more than half a million people, the Trust plays a central role in improving population health, reducing inequalities and delivering sustainable services across Buckinghamshire. We are proud of our commitment to equality, diversity and inclusion and to creating a compassionate, inclusive and learning culture. The Chief Executive will champion these values, ensuring colleagues feel valued, listened to and empowered to deliver outstanding care. We are seeking an exceptional Chief Executive Officer to lead the organisation through its next phase of transformation, strengthening quality, performance and financial sustainability while accelerating system integration, neighbourhood based care and service redesign. Click here for further information about the role and how to apply; As Chief Executive Officer and Accountable Officer, you will hold ultimate responsibility for the quality, safety and performance of all Trust services and for the stewardship of public resources. As a full voting member of the Board, you will work closely with the Chair and Non Executive Directors to set clear strategic direction, maintain strong organisational grip and provide confident, visible leadership. You will be expected to lead with pace and purpose in a challenging NHS environment, balancing operational delivery with long term transformation and ensuring the Trust continues to respond effectively to financial, workforce and service pressures. Working for our organisation This role carries significant system leadership responsibility. You will be a senior leader within the Buckinghamshire system and the Thames Valley Integrated Care System, playing a key role in the Acute Provider Collaborative. You will work closely with partners across local government, primary care, mental health and the voluntary sector to deliver integrated neighbourhood care, prevention focused services and improved outcomes for local communities. Detailed job description and main responsibilities We are seeking an inspirational, inclusive and values driven leader with the credibility and experience to lead a large, complex healthcare organisation. You will bring: Board level executive leadership experience in a complex healthcare environment A strong track record of delivering strategic change and improving quality and performance Experience of partnership working and influencing across organisational boundaries Strong financial and operational leadership credentials The ability to build high performing executive teams and lead culture change at scale A clear commitment to compassionate leadership, NHS values and inclusive practice Why Join Us This is a rare opportunity to lead an integrated trust with strong system influence, a clear strategic ambition and a committed workforce. The role offers the chance to make a lasting impact on health outcomes, service sustainability and staff experience across Buckinghamshire. How to Apply Further details are available in the candidate pack. Please email completed applications which should include a CV and a supporting statement outlining your motivation and suitability for the role to Person specification Qualifications Experience at Chief Executive or other executive role operating at Executive Board level in a large, complex healthcare environment, preferably with experience of working in both acute and community settings across a multiple site environment. Well developed strategic vision and direction, with a record of contribution to the development of and delivering long term strategic plans. Ability to develop and build high performing senior teams. Educated to degree level or with equivalent professional qualifications. A postgraduate qualification in leadership or management related subject and/or significant experience of leadership in a complex health care environment (desirable). Employer certification / accreditation badges The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
carrington west
Housing Officer
carrington west Hutton, Essex
We're recruiting an experienced Housing Officer to join a housing services team, delivering a high-quality, customer-focused estate management service. This role offers the opportunity to manage a defined patch of approximately 400 properties, supporting tenants and leaseholders across tenancy management, arrears recovery, estate inspections and tenancy sustainment. You'll play a key role in ensuring estates are well managed, residents are supported, and services are delivered to a consistently high standard. The Role Manage a patch of approximately 400 properties, delivering a comprehensive housing and estate management service. Carry out tenancy management, including sign-ups, tenancy audits, mutual exchanges, succession, assignment and tenancy enforcement. Lead on arrears recovery for your patch, including proactive contact with residents, home visits, and enforcement action where required. Undertake regular estate inspections and property visits to ensure standards are maintained and issues are addressed promptly. Complete tenancy audits to ensure compliance with tenancy conditions and identify any breaches or support needs. Manage and respond to anti-social behaviour cases and breaches of tenancy conditions, using proportionate and timely enforcement action. Report repairs and work closely with repairs teams and external contractors to ensure works are completed within agreed timescales. Monitor estate standards including communal areas, grounds maintenance, parking and abandoned vehicles, escalating issues where required. Take ownership of service-related complaints and enquiries, ensuring prompt, professional responses within agreed timescales. Liaise with statutory, voluntary and external agencies to support residents with complex needs and promote tenancy sustainment. Maintain accurate written and electronic records across housing management systems and Microsoft Office. Work collaboratively with colleagues and provide cover within the housing management team as required. Keep up to date with housing legislation, welfare reform and landlord and tenant law. Key Requirements Substantial experience working within a housing management or social housing environment. Proven experience managing a patch-based caseload, ideally of a similar size. Strong experience in arrears recovery, tenancy enforcement and estate management. Experience carrying out estate inspections and tenancy audits. Ability to manage anti-social behaviour cases and tenancy breaches. Strong organisational skills with the ability to manage a varied workload and competing priorities. Excellent written and verbal communication skills, with a professional and empathetic approach. Confident using housing management systems and standard IT packages. Ability to work independently, apply professional judgement and maintain accurate records. Educated to GCSE level (or equivalent) in English and Maths. Full UK driving licence and willingness to work flexibly, including occasional out-of-hours work. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Officers, Neighbourhood Officers and Estate Management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jan 19, 2026
Contractor
We're recruiting an experienced Housing Officer to join a housing services team, delivering a high-quality, customer-focused estate management service. This role offers the opportunity to manage a defined patch of approximately 400 properties, supporting tenants and leaseholders across tenancy management, arrears recovery, estate inspections and tenancy sustainment. You'll play a key role in ensuring estates are well managed, residents are supported, and services are delivered to a consistently high standard. The Role Manage a patch of approximately 400 properties, delivering a comprehensive housing and estate management service. Carry out tenancy management, including sign-ups, tenancy audits, mutual exchanges, succession, assignment and tenancy enforcement. Lead on arrears recovery for your patch, including proactive contact with residents, home visits, and enforcement action where required. Undertake regular estate inspections and property visits to ensure standards are maintained and issues are addressed promptly. Complete tenancy audits to ensure compliance with tenancy conditions and identify any breaches or support needs. Manage and respond to anti-social behaviour cases and breaches of tenancy conditions, using proportionate and timely enforcement action. Report repairs and work closely with repairs teams and external contractors to ensure works are completed within agreed timescales. Monitor estate standards including communal areas, grounds maintenance, parking and abandoned vehicles, escalating issues where required. Take ownership of service-related complaints and enquiries, ensuring prompt, professional responses within agreed timescales. Liaise with statutory, voluntary and external agencies to support residents with complex needs and promote tenancy sustainment. Maintain accurate written and electronic records across housing management systems and Microsoft Office. Work collaboratively with colleagues and provide cover within the housing management team as required. Keep up to date with housing legislation, welfare reform and landlord and tenant law. Key Requirements Substantial experience working within a housing management or social housing environment. Proven experience managing a patch-based caseload, ideally of a similar size. Strong experience in arrears recovery, tenancy enforcement and estate management. Experience carrying out estate inspections and tenancy audits. Ability to manage anti-social behaviour cases and tenancy breaches. Strong organisational skills with the ability to manage a varied workload and competing priorities. Excellent written and verbal communication skills, with a professional and empathetic approach. Confident using housing management systems and standard IT packages. Ability to work independently, apply professional judgement and maintain accurate records. Educated to GCSE level (or equivalent) in English and Maths. Full UK driving licence and willingness to work flexibly, including occasional out-of-hours work. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Officers, Neighbourhood Officers and Estate Management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Neighbourhood Officer
James Andrews Recruitment Solutions Cardiff, South Glamorgan
We're currently supporting a large Cardiff based Housing Association in their recruitment for a Housing Officer on a temporary contract until the end of March. The role is full-time, 37 hours per week, Monday-Friday, with flexible hybrid-working as per business need. The equivalent salary is around £33-34,000 as an hourly rate and a driver would be essential for this role click apply for full job details
Jan 19, 2026
Seasonal
We're currently supporting a large Cardiff based Housing Association in their recruitment for a Housing Officer on a temporary contract until the end of March. The role is full-time, 37 hours per week, Monday-Friday, with flexible hybrid-working as per business need. The equivalent salary is around £33-34,000 as an hourly rate and a driver would be essential for this role click apply for full job details
carrington west
Housing Officer
carrington west
We're recruiting an experienced Housing Officer to join a local authority housing service delivering a high-quality, customer-focused housing management service across a diverse borough. This role offers the opportunity to manage a patch-based caseload, supporting council tenants and leaseholders across tenancy management, rent enforcement, anti-social behaviour, estate management and customer engagement. You'll work as part of a multi-disciplinary housing team, helping to maintain standards across the council's housing stock while supporting residents to sustain their tenancies. The Role Deliver a comprehensive housing management service to council tenants and leaseholders across a defined patch. Act as a key point of contact for residents, responding to enquiries in person, in writing and by telephone within corporate timescales. Manage tenancy and leasehold issues including tenancy sign-ups, mutual exchanges, succession, assignments, transfers and right to buy enquiries. Implement rent arrears recovery procedures, including liaison with Legal Services and attendance at court hearings and evictions where required. Manage and respond to complaints and anti-social behaviour cases, using a professional and proportionate approach, including prevention, mediation and enforcement action. Capture, prioritise and initiate action on tenancy management issues, working with internal teams and external partners to resolve issues effectively. Monitor estate services including caretaking, grounds maintenance, refuse collection, cleaning, repairs and parking enforcement, escalating concerns where standards are not met. Manage empty properties, including coordinating repairs, arranging viewings and completing tenancy sign-ups to minimise void loss. Provide comprehensive advice to tenants and leaseholders on housing services, tenancy conditions and council policies. Work closely with tenants' and residents' associations and attend meetings, including occasional out-of-hours meetings where required. Carry out home visits and estate inspections to assess issues, support residents and ensure tenancy compliance. Maintain accurate and up-to-date records across housing management and rent systems in line with information governance requirements. Work collaboratively with rent, ASB and specialist housing teams to deliver joined-up housing services. Key Requirements Experience delivering housing management services within a local authority or social housing environment. Strong understanding of housing management, tenancy enforcement and estate-based service delivery. Knowledge of housing and related public sector legislation and policy frameworks. Experience managing rent arrears, anti-social behaviour and tenancy breaches. Awareness of welfare benefits and the impact on rent sustainability. Experience working in a pressured, customer-facing environment with vulnerable residents. Ability to manage a varied caseload, prioritise workload and meet deadlines. Strong written and verbal communication skills, including professional letter writing and resident engagement. Confident using housing management systems and standard IT packages (Word, Excel, email). Understanding of diversity, equalities and the needs of minority communities. Willingness and ability to carry out home visits, estate inspections and work occasional out-of-hours as required. Full UK Driving License and access to a car What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Officers, Neighbourhood Officers and Housing Management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in the housing recruitment market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jan 19, 2026
Contractor
We're recruiting an experienced Housing Officer to join a local authority housing service delivering a high-quality, customer-focused housing management service across a diverse borough. This role offers the opportunity to manage a patch-based caseload, supporting council tenants and leaseholders across tenancy management, rent enforcement, anti-social behaviour, estate management and customer engagement. You'll work as part of a multi-disciplinary housing team, helping to maintain standards across the council's housing stock while supporting residents to sustain their tenancies. The Role Deliver a comprehensive housing management service to council tenants and leaseholders across a defined patch. Act as a key point of contact for residents, responding to enquiries in person, in writing and by telephone within corporate timescales. Manage tenancy and leasehold issues including tenancy sign-ups, mutual exchanges, succession, assignments, transfers and right to buy enquiries. Implement rent arrears recovery procedures, including liaison with Legal Services and attendance at court hearings and evictions where required. Manage and respond to complaints and anti-social behaviour cases, using a professional and proportionate approach, including prevention, mediation and enforcement action. Capture, prioritise and initiate action on tenancy management issues, working with internal teams and external partners to resolve issues effectively. Monitor estate services including caretaking, grounds maintenance, refuse collection, cleaning, repairs and parking enforcement, escalating concerns where standards are not met. Manage empty properties, including coordinating repairs, arranging viewings and completing tenancy sign-ups to minimise void loss. Provide comprehensive advice to tenants and leaseholders on housing services, tenancy conditions and council policies. Work closely with tenants' and residents' associations and attend meetings, including occasional out-of-hours meetings where required. Carry out home visits and estate inspections to assess issues, support residents and ensure tenancy compliance. Maintain accurate and up-to-date records across housing management and rent systems in line with information governance requirements. Work collaboratively with rent, ASB and specialist housing teams to deliver joined-up housing services. Key Requirements Experience delivering housing management services within a local authority or social housing environment. Strong understanding of housing management, tenancy enforcement and estate-based service delivery. Knowledge of housing and related public sector legislation and policy frameworks. Experience managing rent arrears, anti-social behaviour and tenancy breaches. Awareness of welfare benefits and the impact on rent sustainability. Experience working in a pressured, customer-facing environment with vulnerable residents. Ability to manage a varied caseload, prioritise workload and meet deadlines. Strong written and verbal communication skills, including professional letter writing and resident engagement. Confident using housing management systems and standard IT packages (Word, Excel, email). Understanding of diversity, equalities and the needs of minority communities. Willingness and ability to carry out home visits, estate inspections and work occasional out-of-hours as required. Full UK Driving License and access to a car What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Officers, Neighbourhood Officers and Housing Management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in the housing recruitment market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Durham Constabulary
Police Community Support Officer (PCSO)
Durham Constabulary Durham, County Durham
Are you passionate about making a real difference in your community? Do you thrive in dynamic environments where teamwork and communication are key? Are you looking for a rewarding career that provides diverse challenges and opportunities to grow? If so, this is your chance to step into an exciting role that can turn your ambitions into reality! We are currently seeking a Police Community Support Officer (PCSO) to join our team in County Durham. Imagine being part of a forward-thinking organisation committed to safety and community well-being your contribution will be vital in building safer neighbourhoods and supporting residents every day. Hours of Work: full time Police Community Support Officer (PCSO) Duties: As a Police Community Support Officer (PCSO), you will play a crucial role in maintaining local safety and reassurance. Your responsibilities will include engaging with the community, assisting in the prevention of crime, supporting police officers, and tackling issues like anti-social behaviour. This role is vital in fostering trust and delivering visible policing solutions across County Durham, ensuring residents feel secure and supported. Police Community Support Officer (PCSO) Requirements: Four GCSEs (Grade 4-9 / A-C) including English Language or Literature or a recognised equivalent qualification. At least two years experience in a role utilising strong interpersonal and communication skills. Full current driving licence to operate manual vehicles. Excellent organisational skills with the ability to handle multiple priorities effectively. Demonstrated commitment to community safety and the ability to work well within a team.Police Community Support Officer (PCSO) Benefits: Competitive salary, with Scale 3 £25,242 - £26,703 plus 12.5% shift allowance. Additional 10.8% weekend working allowance to reward your commitment. Opportunities for continuous professional development and training. Supportive work environment that values your contribution to community safety. Job stability with a permanent contract, working a full-time schedule.Meet the Organisation: We are a dedicated police force committed to protecting and serving the people of County Durham. Our organisation prides itself on fostering a collaborative environment where every team member can make a meaningful impact. We work closely with local communities, partnership agencies, and stakeholders to deliver effective policing solutions, ensuring a safer, happier community for all. If you think you are suitable for this exciting Police Community Support Officer (PCSO) role, don t wait seize this opportunity to join a dynamic team committed to community excellence! Apply now and take the first step towards a fulfilling career with us, where your passion for service can truly shine.
Jan 19, 2026
Full time
Are you passionate about making a real difference in your community? Do you thrive in dynamic environments where teamwork and communication are key? Are you looking for a rewarding career that provides diverse challenges and opportunities to grow? If so, this is your chance to step into an exciting role that can turn your ambitions into reality! We are currently seeking a Police Community Support Officer (PCSO) to join our team in County Durham. Imagine being part of a forward-thinking organisation committed to safety and community well-being your contribution will be vital in building safer neighbourhoods and supporting residents every day. Hours of Work: full time Police Community Support Officer (PCSO) Duties: As a Police Community Support Officer (PCSO), you will play a crucial role in maintaining local safety and reassurance. Your responsibilities will include engaging with the community, assisting in the prevention of crime, supporting police officers, and tackling issues like anti-social behaviour. This role is vital in fostering trust and delivering visible policing solutions across County Durham, ensuring residents feel secure and supported. Police Community Support Officer (PCSO) Requirements: Four GCSEs (Grade 4-9 / A-C) including English Language or Literature or a recognised equivalent qualification. At least two years experience in a role utilising strong interpersonal and communication skills. Full current driving licence to operate manual vehicles. Excellent organisational skills with the ability to handle multiple priorities effectively. Demonstrated commitment to community safety and the ability to work well within a team.Police Community Support Officer (PCSO) Benefits: Competitive salary, with Scale 3 £25,242 - £26,703 plus 12.5% shift allowance. Additional 10.8% weekend working allowance to reward your commitment. Opportunities for continuous professional development and training. Supportive work environment that values your contribution to community safety. Job stability with a permanent contract, working a full-time schedule.Meet the Organisation: We are a dedicated police force committed to protecting and serving the people of County Durham. Our organisation prides itself on fostering a collaborative environment where every team member can make a meaningful impact. We work closely with local communities, partnership agencies, and stakeholders to deliver effective policing solutions, ensuring a safer, happier community for all. If you think you are suitable for this exciting Police Community Support Officer (PCSO) role, don t wait seize this opportunity to join a dynamic team committed to community excellence! Apply now and take the first step towards a fulfilling career with us, where your passion for service can truly shine.

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