Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the adverti click apply for full job details
Mar 23, 2026
Full time
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the adverti click apply for full job details
Transport Policy and Active Travel Officer Employer: Oldham Council Location: Spindles Offices Oldham (flexible working from home arrangement available) Pay: Competitive (Salary: £39,152 - £42,839 per annum Grade 7) Contract Type: Permanent Hours: 36.66 per week, Full time Disability Confident: No Closing Date: 03/04/2026 About this job Place Strategic Transportation Transport Policy and Active Travel Officer Ref: 001367 Contract: Permanent Salary : £39,152 - £42,839 per annum (Grade 7) Hours: 36.66 per week Location: Spindles Offices Oldham (with flexible working from home arrangement). Closing Date: Sunday 22nd March 2026 Interview Date : TBC. Hiring Manager : Joanna Ward, Strategic Transport Lead, Joanna.wardoldham.gov.uk Role Overview: An exciting opportunity for a self-motivated individual to join Oldham Council's Strategic Transportation team to help the council progress its wide range of transport and active travel projects across the borough and improve the lives of our residents through delivering new opportunities for public transport and active travel. Working in a collaborative way with our residents, partners, stakeholders and with colleagues in the council, you will be responsible for developing transport policy and strategies and bringing new transport-related projects and initiatives forward. You will identify and secure funding for projects, support colleagues in designing them, promote the projects and initiatives to embed them in the everyday lives of Oldham's communities and monitor the impact of them. You will have some knowledge and understanding of wider regional and local transport plans and active travel opportunities, project management approaches, funding opportunities and processes, and ensure you make connections and relationships across Oldham and the wider system. Come and join the Team as we support Oldham to MoveMoreFeelBetter. Key Responsibilities Shaping and implementing transport policies that promote sustainable, efficient, and accessible transport systems, both within Oldham and across the wider Greater Manchester area. Identifying and securing funding for improvements across the network for all users. Working with colleagues and stakeholders to develop and deliver varied transport projects and initiatives that meet Oldham's transport ambitions and support GM targets and ambitions. Promoting these projects and initiatives and embedding them into the everyday lives of Oldham's communities, businesses, and visitors. Monitoring the impact of implemented policies and projects and utilising this learning in future policy and project development and delivery. Key Requirements A degree or equivalent qualification(s), and/or project management experience in a related field, coupled with a commitment to continuous professional development. Experience of developing and interpreting strategic policies, programme management and preparing applications for funding. Experience of proactively working in partnership with others to achieve organisational priorities and communicating effectively with stakeholders. Excellent interpersonal skills to develop and maintain constructive working relationships with internal / external leaders and teams, and the ability to persuade and influence others to bring about behavioural change and achieve desired outcomes / results as appropriate. Excellent organisational skills to complete tasks to potentially conflicting deadlines, re-prioritising own work as appropriate. An understanding of Active Travel, sustainability, public transport, and their intersection with community dynamics and the expectations of communities. About Us We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information. Benefits 25 days annual leave (increases after 5 and 10 years' service); option to purchase additional leave. Attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. Discounted gym membership with Oldham Active. Staff discount scheme for shopping, entertainment, eating out, eating in, travel, motoring and more. Salary sacrifice scheme for home and electronics and Cycle to Work. Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hour access to advice and support. Staff recognition and celebration events. Peer support groups. Inclusive Recruitment We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details on how to obtain your Certificates of Good Character: Unfortunately, at this time we are not able to offer sponsorship. If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the 'About You' or 'Supporting Statement' section of your application. If you're an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces, or you've participated in the GM Elevate Programme, and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.
Mar 22, 2026
Full time
Transport Policy and Active Travel Officer Employer: Oldham Council Location: Spindles Offices Oldham (flexible working from home arrangement available) Pay: Competitive (Salary: £39,152 - £42,839 per annum Grade 7) Contract Type: Permanent Hours: 36.66 per week, Full time Disability Confident: No Closing Date: 03/04/2026 About this job Place Strategic Transportation Transport Policy and Active Travel Officer Ref: 001367 Contract: Permanent Salary : £39,152 - £42,839 per annum (Grade 7) Hours: 36.66 per week Location: Spindles Offices Oldham (with flexible working from home arrangement). Closing Date: Sunday 22nd March 2026 Interview Date : TBC. Hiring Manager : Joanna Ward, Strategic Transport Lead, Joanna.wardoldham.gov.uk Role Overview: An exciting opportunity for a self-motivated individual to join Oldham Council's Strategic Transportation team to help the council progress its wide range of transport and active travel projects across the borough and improve the lives of our residents through delivering new opportunities for public transport and active travel. Working in a collaborative way with our residents, partners, stakeholders and with colleagues in the council, you will be responsible for developing transport policy and strategies and bringing new transport-related projects and initiatives forward. You will identify and secure funding for projects, support colleagues in designing them, promote the projects and initiatives to embed them in the everyday lives of Oldham's communities and monitor the impact of them. You will have some knowledge and understanding of wider regional and local transport plans and active travel opportunities, project management approaches, funding opportunities and processes, and ensure you make connections and relationships across Oldham and the wider system. Come and join the Team as we support Oldham to MoveMoreFeelBetter. Key Responsibilities Shaping and implementing transport policies that promote sustainable, efficient, and accessible transport systems, both within Oldham and across the wider Greater Manchester area. Identifying and securing funding for improvements across the network for all users. Working with colleagues and stakeholders to develop and deliver varied transport projects and initiatives that meet Oldham's transport ambitions and support GM targets and ambitions. Promoting these projects and initiatives and embedding them into the everyday lives of Oldham's communities, businesses, and visitors. Monitoring the impact of implemented policies and projects and utilising this learning in future policy and project development and delivery. Key Requirements A degree or equivalent qualification(s), and/or project management experience in a related field, coupled with a commitment to continuous professional development. Experience of developing and interpreting strategic policies, programme management and preparing applications for funding. Experience of proactively working in partnership with others to achieve organisational priorities and communicating effectively with stakeholders. Excellent interpersonal skills to develop and maintain constructive working relationships with internal / external leaders and teams, and the ability to persuade and influence others to bring about behavioural change and achieve desired outcomes / results as appropriate. Excellent organisational skills to complete tasks to potentially conflicting deadlines, re-prioritising own work as appropriate. An understanding of Active Travel, sustainability, public transport, and their intersection with community dynamics and the expectations of communities. About Us We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information. Benefits 25 days annual leave (increases after 5 and 10 years' service); option to purchase additional leave. Attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. Discounted gym membership with Oldham Active. Staff discount scheme for shopping, entertainment, eating out, eating in, travel, motoring and more. Salary sacrifice scheme for home and electronics and Cycle to Work. Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hour access to advice and support. Staff recognition and celebration events. Peer support groups. Inclusive Recruitment We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details on how to obtain your Certificates of Good Character: Unfortunately, at this time we are not able to offer sponsorship. If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the 'About You' or 'Supporting Statement' section of your application. If you're an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces, or you've participated in the GM Elevate Programme, and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.
Our social housing client are seeking an experienced Anti Social Behaviour Officer to provide immediate support within their team. This is a temporary assignment covering sickness for a minimum of 2 months, working on a hybrid basis with 2 x set office days per week. The rest of your week will be split between patch and home. Key responsibilities: Manage a varied caseload of ASB and tenancy breach cases including hate crime, domestic violence and nuisance Conduct investigations, including home visits, interviews, taking witness statements and preparing evidence for legal proceedings Deliver proactive interventions and early resolution strategies to reduce risk and harm Prepare statements, case files and documentation for legal action where required Attend and represent the group in court hearings where required Work in partnership with Neighbourhood Officers, Police, Communities and other stakeholders Maintain accurate case management records and ensure compliance with legislation What you'll need to succeed Previous experience in an ASB/Tenancy Enforcement role within social housing Strong knowledge of ASB legislation, tenancy enforcement and safeguarding Experience of gathering evidence, conducting interviews, taking witness statements and preparing court bundles Ability to work autonomously across a patch and manage your own caseload Driving licence with access to own vehicle and valid business insurance What you'll get in return Weekly pay ASAP starts Competitive hourly rates Hybrid working Mileage reimbursement Option to be paid PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 22, 2026
Seasonal
Our social housing client are seeking an experienced Anti Social Behaviour Officer to provide immediate support within their team. This is a temporary assignment covering sickness for a minimum of 2 months, working on a hybrid basis with 2 x set office days per week. The rest of your week will be split between patch and home. Key responsibilities: Manage a varied caseload of ASB and tenancy breach cases including hate crime, domestic violence and nuisance Conduct investigations, including home visits, interviews, taking witness statements and preparing evidence for legal proceedings Deliver proactive interventions and early resolution strategies to reduce risk and harm Prepare statements, case files and documentation for legal action where required Attend and represent the group in court hearings where required Work in partnership with Neighbourhood Officers, Police, Communities and other stakeholders Maintain accurate case management records and ensure compliance with legislation What you'll need to succeed Previous experience in an ASB/Tenancy Enforcement role within social housing Strong knowledge of ASB legislation, tenancy enforcement and safeguarding Experience of gathering evidence, conducting interviews, taking witness statements and preparing court bundles Ability to work autonomously across a patch and manage your own caseload Driving licence with access to own vehicle and valid business insurance What you'll get in return Weekly pay ASAP starts Competitive hourly rates Hybrid working Mileage reimbursement Option to be paid PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Income and Administration Officer Contract Type: Permanent Salary: £28,764.24 per annum Working Hours: 37.5 hours per week, full time Working Pattern: Monday to Friday 9-5 Location: Based at John Chadwick House, Ilford, covering several schemes across London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as an Income and Administration Officer Work collaboratively as part of a committed team to provide income management advice, guidance and support to customers and colleagues. The focus of this role is to support customers to sustain their tenancies, maximise the organisation's rental income and deliver income administration across a defined number of properties. About you We are looking for someone with: • Experience of working with vulnerable and diverse customer groups and individuals with complex needs. • Experience of working in a customer-facing environment. • Excellent communication skills, with the ability to provide advice, support with the ability to empathise with customers who are facing a range of issues. • Be confident and consistent and have confidence to make decisions to deal with effective rent arrears management. • Competent level of literacy, numeracy, administrational and IT Systems skills (to be able to produce reports and other communications). Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Mar 22, 2026
Full time
Job Title: Income and Administration Officer Contract Type: Permanent Salary: £28,764.24 per annum Working Hours: 37.5 hours per week, full time Working Pattern: Monday to Friday 9-5 Location: Based at John Chadwick House, Ilford, covering several schemes across London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as an Income and Administration Officer Work collaboratively as part of a committed team to provide income management advice, guidance and support to customers and colleagues. The focus of this role is to support customers to sustain their tenancies, maximise the organisation's rental income and deliver income administration across a defined number of properties. About you We are looking for someone with: • Experience of working with vulnerable and diverse customer groups and individuals with complex needs. • Experience of working in a customer-facing environment. • Excellent communication skills, with the ability to provide advice, support with the ability to empathise with customers who are facing a range of issues. • Be confident and consistent and have confidence to make decisions to deal with effective rent arrears management. • Competent level of literacy, numeracy, administrational and IT Systems skills (to be able to produce reports and other communications). Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Neighbourhood Officer (Part-Time) Salary £33,498 FTE (£16,749 pro rata), based on 18.75 hours per week Location Leeds Vacancy: Part-Time Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicatedNeighbourhood Officerto join our Area Team click apply for full job details
Mar 21, 2026
Full time
Neighbourhood Officer (Part-Time) Salary £33,498 FTE (£16,749 pro rata), based on 18.75 hours per week Location Leeds Vacancy: Part-Time Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicatedNeighbourhood Officerto join our Area Team click apply for full job details
Principal Policy Officer - 6 Month Contract (£55/h) 1 day per month office presence Immediate start We are seeking an experiencedPrincipal Policy Officerfor a6 month assignmentpaying£55 per hour. The ideal candidate will have: Proven experience in5 Year Housing Land Supply Strong policy writing and evidence base experience Ability to lead workstreams with minimal supervision Confidence operating at Principal Officer level in a Local Authority A background in spatial planning and strategic policy formulation Whether you're an experienced officer, a seasoned manager, or a specialist consultant, we'd love to hear from you. At the Oyster Partnership, we recruit across all levels of planning policy, offering contracts of up to 12 months with competitive rates ranging from £40/h to £85/h. The work could be across - LP /Neighbourhood Planning / Design Codes / Employment Viability / Affordable Housing etc If you'd like to be considered for current or upcoming policy roles, please send us your CV. Prefer an informal chat first? Feel free to email or call We would like to attract talent from all corners of the Planning world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Mar 21, 2026
Full time
Principal Policy Officer - 6 Month Contract (£55/h) 1 day per month office presence Immediate start We are seeking an experiencedPrincipal Policy Officerfor a6 month assignmentpaying£55 per hour. The ideal candidate will have: Proven experience in5 Year Housing Land Supply Strong policy writing and evidence base experience Ability to lead workstreams with minimal supervision Confidence operating at Principal Officer level in a Local Authority A background in spatial planning and strategic policy formulation Whether you're an experienced officer, a seasoned manager, or a specialist consultant, we'd love to hear from you. At the Oyster Partnership, we recruit across all levels of planning policy, offering contracts of up to 12 months with competitive rates ranging from £40/h to £85/h. The work could be across - LP /Neighbourhood Planning / Design Codes / Employment Viability / Affordable Housing etc If you'd like to be considered for current or upcoming policy roles, please send us your CV. Prefer an informal chat first? Feel free to email or call We would like to attract talent from all corners of the Planning world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high quality, resident focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value for money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti social behaviour through decisive case management and partnership working. Ensuring responsive, victim centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi agency working. Excellent communication, influencing, and relationship building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.
Mar 20, 2026
Full time
Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high quality, resident focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value for money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti social behaviour through decisive case management and partnership working. Ensuring responsive, victim centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi agency working. Excellent communication, influencing, and relationship building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.
A place to create moments that matter Salary : £37,412 per annum (including car allowance) Location : Peterbrorough, Hybrid with travel around your patch to meet customer needs (minimum 1 day a week in the office). Permanent, 35 hours per week, Monday - Friday between 8am and 6pm depending on customer needs. Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, their Housing Partners (Housing Officers) are the first point of contact for their customers. You ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on their customer journey from the moment they onboard new tenants. Sometimes things don t always go to plan, so you ll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary: The Housing Partner (Housing Officer) role offers a salary of £36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, they ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You ll also receive an essential user car allowance starting from £1,250 per annum, pro rata plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you d be willing to work towards it. You ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you ll be travelling across their sites and estates, you ll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future They ve got big ambitions and they re looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do . They re Committed to Inclusion They believe diversity makes them stronger and they re committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience in the following: Housing Officer, Housing Partner, Tenancy Management, Neighbourhood Management, Social Housing, Housing Management, Affordable Housing, Tenancy Enforcement, Rent Arrears, Income Recovery, Anti Social Behaviour, ASB Management, Community Safety REF-
Mar 20, 2026
Full time
A place to create moments that matter Salary : £37,412 per annum (including car allowance) Location : Peterbrorough, Hybrid with travel around your patch to meet customer needs (minimum 1 day a week in the office). Permanent, 35 hours per week, Monday - Friday between 8am and 6pm depending on customer needs. Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, their Housing Partners (Housing Officers) are the first point of contact for their customers. You ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on their customer journey from the moment they onboard new tenants. Sometimes things don t always go to plan, so you ll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary: The Housing Partner (Housing Officer) role offers a salary of £36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, they ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You ll also receive an essential user car allowance starting from £1,250 per annum, pro rata plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you d be willing to work towards it. You ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you ll be travelling across their sites and estates, you ll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future They ve got big ambitions and they re looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do . They re Committed to Inclusion They believe diversity makes them stronger and they re committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience in the following: Housing Officer, Housing Partner, Tenancy Management, Neighbourhood Management, Social Housing, Housing Management, Affordable Housing, Tenancy Enforcement, Rent Arrears, Income Recovery, Anti Social Behaviour, ASB Management, Community Safety REF-
Neighbourhood Housing Officer Wellingborough £37,239 Join Our Expanding Neighbourhood Housing Team Were growing! As part of our continued commitment to delivering excellent services to our customers, we are recruiting two new Neighbourhood housing Officers to join our Housing Team. This expansion will reduce patch sizes, allowing us to work more closely and proactively with our customers click apply for full job details
Mar 20, 2026
Full time
Neighbourhood Housing Officer Wellingborough £37,239 Join Our Expanding Neighbourhood Housing Team Were growing! As part of our continued commitment to delivering excellent services to our customers, we are recruiting two new Neighbourhood housing Officers to join our Housing Team. This expansion will reduce patch sizes, allowing us to work more closely and proactively with our customers click apply for full job details
We're looking to recruit an experienced Housing Officer in Liverpool to support our social housing client within their Neighbourhoods team. This is a full-time, hybrid role, with an expectation to be out on patch a minimum of 2-3 days per week. This is an excellent opportunity for someone who's got a solid background in tenancy management, community engagement, and delivering high-quality customer services. Key responsibilities: Manage your own patch of properties within a designated area, delivering all aspects of tenancy and estate management Build and maintain positive relationships with tenants, community groups and local partners Respond to tenancy issues, including ASB investigations, safeguarding concerns, low level arrears and tenancy breaches Carry out estate inspections to ensure neighbourhoods remain clean, safe and well maintained Conduct tenancy signups, exchanges, audits, reviews, welcome visits and early-tenancy support Maintain accurate case notes and update housing management systems promptly What you'll need to succeed Proven experience in a housing and tenancy management role with a good understanding of housing lesislation and tenancy processes Excellent communication and conflict-resolution skills Ability to manage a varied workload independently Full UK driving licence with access to own vehicle and valid business insurance Ability to make immediate impact on the above duties What you'll get in return Weekly pay Hourly rates between £21 - £25 per hour Hybrid working Mileage reimbursement Option to be paid PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 19, 2026
Seasonal
We're looking to recruit an experienced Housing Officer in Liverpool to support our social housing client within their Neighbourhoods team. This is a full-time, hybrid role, with an expectation to be out on patch a minimum of 2-3 days per week. This is an excellent opportunity for someone who's got a solid background in tenancy management, community engagement, and delivering high-quality customer services. Key responsibilities: Manage your own patch of properties within a designated area, delivering all aspects of tenancy and estate management Build and maintain positive relationships with tenants, community groups and local partners Respond to tenancy issues, including ASB investigations, safeguarding concerns, low level arrears and tenancy breaches Carry out estate inspections to ensure neighbourhoods remain clean, safe and well maintained Conduct tenancy signups, exchanges, audits, reviews, welcome visits and early-tenancy support Maintain accurate case notes and update housing management systems promptly What you'll need to succeed Proven experience in a housing and tenancy management role with a good understanding of housing lesislation and tenancy processes Excellent communication and conflict-resolution skills Ability to manage a varied workload independently Full UK driving licence with access to own vehicle and valid business insurance Ability to make immediate impact on the above duties What you'll get in return Weekly pay Hourly rates between £21 - £25 per hour Hybrid working Mileage reimbursement Option to be paid PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Salary:£36,018(2026/2027 uplift pending) + Essential Car User Allowance As a Financial Inclusion Officer, you'll help people make a home by supporting Leeds Federated customers to improve their financial wellbeing and sustain their tenancies. You'll provide clear, in-depth advice on welfare benefits, debt, and income maximisation, offering practical support to customers who may be at risk of arrears, court action, or financial exclusion. Working closely with colleagues across the organisation, you'll respond to internal referrals, deliver preventative support, and contribute to the wider objectives of the association. This is a role where you can make a real difference, ensuring customers receive a high-quality, trusted service that helps them stay informed, feel supported, and maintain positive relationships with the association. What you'll do: Provide advice, information and support to customers on all aspects of money management Advise and support customers in challenging decisions about housing and welfare benefit entitlements including appeals, review requests and overpayment decisions Help reduce rent and service charge arrears by applying our policies consistently and proactively Support customers' financial wellbeing and maximise the Association's income by providing early, proactive support and clear communication. Support customers' overall wellbeing by providing practical guidance and connecting them with the right support services. Work across the association to support sustainable tenancies and strong, well-managed neighbourhoods. Support customers to engage with the association and influence how services and improvements are provided and delivered to consistently high standards Keeps up to date with changes in welfare benefits legislation and regulations Delivers excellent customer service and achieves high levels of customer satisfaction What we're looking for: Strong Knowledge of welfare benefits and debt advice legislation Ability to assess benefits and interpret financial information Experience of dealing with a range of welfare rights and benefit issues of customers Able to communicate clearly with colleagues and customers, ensuring information is shared in an approachable way If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date: 17th March 2026 Interviews Date: 24th March 2026 We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.
Mar 19, 2026
Full time
Salary:£36,018(2026/2027 uplift pending) + Essential Car User Allowance As a Financial Inclusion Officer, you'll help people make a home by supporting Leeds Federated customers to improve their financial wellbeing and sustain their tenancies. You'll provide clear, in-depth advice on welfare benefits, debt, and income maximisation, offering practical support to customers who may be at risk of arrears, court action, or financial exclusion. Working closely with colleagues across the organisation, you'll respond to internal referrals, deliver preventative support, and contribute to the wider objectives of the association. This is a role where you can make a real difference, ensuring customers receive a high-quality, trusted service that helps them stay informed, feel supported, and maintain positive relationships with the association. What you'll do: Provide advice, information and support to customers on all aspects of money management Advise and support customers in challenging decisions about housing and welfare benefit entitlements including appeals, review requests and overpayment decisions Help reduce rent and service charge arrears by applying our policies consistently and proactively Support customers' financial wellbeing and maximise the Association's income by providing early, proactive support and clear communication. Support customers' overall wellbeing by providing practical guidance and connecting them with the right support services. Work across the association to support sustainable tenancies and strong, well-managed neighbourhoods. Support customers to engage with the association and influence how services and improvements are provided and delivered to consistently high standards Keeps up to date with changes in welfare benefits legislation and regulations Delivers excellent customer service and achieves high levels of customer satisfaction What we're looking for: Strong Knowledge of welfare benefits and debt advice legislation Ability to assess benefits and interpret financial information Experience of dealing with a range of welfare rights and benefit issues of customers Able to communicate clearly with colleagues and customers, ensuring information is shared in an approachable way If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date: 17th March 2026 Interviews Date: 24th March 2026 We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.
Building Surveyor Job Type: Full-time Location: Housing Services, Neighbourhoods Directorate Reports to: Repairs and Maintenance Manager Hourly rate: £40-£50 per hour umbrella dependant on experience. We are seeking a Building Surveyor to lead significant technical projects within the Housing Services function. This role involves delivering major technical projects and work packages that align with the Council's corporate aims and objectives, considering relevant statutes and legislation. The ideal candidate will provide high-level technical consultancy and develop customer-focused technical solutions. Day-to-day of the role: Carry out technical inspections of disrepair properties within required timescales. Produce clear, detailed, and accurate schedules of works. Validate expert reports and ensure recommendations are workable and cost-effective. Liaise with contractors, legal teams, and housing officers to progress cases efficiently. Provide professional oversight to ensure works are delivered to standard. Track progress and support case closure within the legal timeframe. Contribute to improved reporting, forecasting, and case management. Lead on the management of reactive repairs, void property repairs, major repairs, minor planned works, and major insurance works. Ensure delivery of all works in line with compliance requirements and promote the council's Health & Safety policy and CDM regulations. Required Skills & Qualifications: Construction-related qualification or equivalent demonstrable work experience. Extensive knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety, and other legislation relevant to asset management. Experience in managing small projects and an understanding of CDM. Proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, both oral and written, with the ability to present technical reports. Ability to work independently and as part of a team in a changing environment with conflicting priorities and deadlines. Full driving licence and access to a car on each working day.
Mar 18, 2026
Seasonal
Building Surveyor Job Type: Full-time Location: Housing Services, Neighbourhoods Directorate Reports to: Repairs and Maintenance Manager Hourly rate: £40-£50 per hour umbrella dependant on experience. We are seeking a Building Surveyor to lead significant technical projects within the Housing Services function. This role involves delivering major technical projects and work packages that align with the Council's corporate aims and objectives, considering relevant statutes and legislation. The ideal candidate will provide high-level technical consultancy and develop customer-focused technical solutions. Day-to-day of the role: Carry out technical inspections of disrepair properties within required timescales. Produce clear, detailed, and accurate schedules of works. Validate expert reports and ensure recommendations are workable and cost-effective. Liaise with contractors, legal teams, and housing officers to progress cases efficiently. Provide professional oversight to ensure works are delivered to standard. Track progress and support case closure within the legal timeframe. Contribute to improved reporting, forecasting, and case management. Lead on the management of reactive repairs, void property repairs, major repairs, minor planned works, and major insurance works. Ensure delivery of all works in line with compliance requirements and promote the council's Health & Safety policy and CDM regulations. Required Skills & Qualifications: Construction-related qualification or equivalent demonstrable work experience. Extensive knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety, and other legislation relevant to asset management. Experience in managing small projects and an understanding of CDM. Proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, both oral and written, with the ability to present technical reports. Ability to work independently and as part of a team in a changing environment with conflicting priorities and deadlines. Full driving licence and access to a car on each working day.
Hays Specialist Recruitment Limited
St. Helens, Merseyside
We're seeking an experienced Housing Officer to support our Social Housing client on a maternity cover contract until the end of August in St Helens. This is a hybrid role, where you can expect to be out on your patch 2-3 days per week, with a mix of office and homework. Our client is looking to speak with candidates who've got experience of delivering housing, tenancy and estate management services within a social housing environment, including low level ASB case management, income and tenancy sustainment. Your new role Manage a patch of properties and deliver high-quality tenancy and neighbourhood services Carry out a range of visits, including viewings, audits, exchange inspections, reviews and attending evictions. Handle mutual exchanges, abandonments, unauthorised occupation including subletting, tenancy fraud and failures to allow access Triage all new ASB and tenancy breach cases and manage your own caseload of low/medium level cases in liaison with Enforcement Officers. Identify customers at risk of tenancy failure, implement early interventions, signpost to external agencies and support tenancy sustainment Prepare and serve notices for breaches of tenancy where required Carry out estate walkabouts, ensuring neighbourhoods remain clean, safe and well-maintained What you'll need to succeed Strong background in housing, tenancy and estate management, with a good knowledge of social housing legislation, framework and best practice Experience of managing ASB and nuisance cases Experience of supporting tenants with low/medium support needs and ability to offer practical tenancy sustainment advice Driving licence with access to own vehicle and valid business insurance What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 18, 2026
Seasonal
We're seeking an experienced Housing Officer to support our Social Housing client on a maternity cover contract until the end of August in St Helens. This is a hybrid role, where you can expect to be out on your patch 2-3 days per week, with a mix of office and homework. Our client is looking to speak with candidates who've got experience of delivering housing, tenancy and estate management services within a social housing environment, including low level ASB case management, income and tenancy sustainment. Your new role Manage a patch of properties and deliver high-quality tenancy and neighbourhood services Carry out a range of visits, including viewings, audits, exchange inspections, reviews and attending evictions. Handle mutual exchanges, abandonments, unauthorised occupation including subletting, tenancy fraud and failures to allow access Triage all new ASB and tenancy breach cases and manage your own caseload of low/medium level cases in liaison with Enforcement Officers. Identify customers at risk of tenancy failure, implement early interventions, signpost to external agencies and support tenancy sustainment Prepare and serve notices for breaches of tenancy where required Carry out estate walkabouts, ensuring neighbourhoods remain clean, safe and well-maintained What you'll need to succeed Strong background in housing, tenancy and estate management, with a good knowledge of social housing legislation, framework and best practice Experience of managing ASB and nuisance cases Experience of supporting tenants with low/medium support needs and ability to offer practical tenancy sustainment advice Driving licence with access to own vehicle and valid business insurance What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Overview Reference: SMTLOW_ Posted: November 18, 2025 Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client is a well-established Social Housing Contractor, with an excellent reputation and a strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join on a permanent basis to work on planned maintenance schemes to tenanted properties in the Skelmersdale region. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Responsibilities Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenants may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within face-to-face customer service, ideally within Housing or Construction sectors. Qualifications & Requirements Full driving licence with own transport Ideally hold a CSCS Card The salary is £27k plus £3k car allowance and mileage. How to Apply To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call . Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Mar 18, 2026
Full time
Overview Reference: SMTLOW_ Posted: November 18, 2025 Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client is a well-established Social Housing Contractor, with an excellent reputation and a strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join on a permanent basis to work on planned maintenance schemes to tenanted properties in the Skelmersdale region. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Responsibilities Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenants may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within face-to-face customer service, ideally within Housing or Construction sectors. Qualifications & Requirements Full driving licence with own transport Ideally hold a CSCS Card The salary is £27k plus £3k car allowance and mileage. How to Apply To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call . Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Assistant Manager Management Accounts - Band 7 Closing date is 19 March 2026 An exciting opportunity has arisen for an Assistant Manager Management Accounts to join the ICB. Our Assistant Manager Management Accounts are part of our management accounting hub for the ICB providing leadership and support to the Senior Management Accountant and the Associate Director of Financial Management, Accounts & Financial Services, to deliver the engine room of the finance function, responsible for the integrity of our ledger, our reporting and our annual accounts close. These teams are key to everything the wider team delivers and have a key role to play in ensuring the organisation realises its ambitions. The team will deliver the monthly cycle of close and reporting, working closely with our wider finance team to support the budget holders, project owners and senior responsible officers across the organisation to ensure they have the right insight to deliver their objectives. Sharing and learning from each other to shape forecasting, resource utilisation, risk, mitigation, productivity and value opportunities. The team will be key to interpreting technical guidance and will work as a conduit across the finance and commercial directorate, as well as with external partners where required. Main duties of the job The post holder will hold a CCAB qualification or be qualified by suitable experience. Responsibilities include, but are not limited to: Support the Senior Management Accountant in all aspects related to integrity of the Standing Financial Instructions and Standing Orders. Working with our Finance Business Partners to support the development of a true understanding of the run rate and underlying position of the area. Analysis of complex qualitative and quantitative data relating to finance Use of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services Responsible for one or more areas of budget management and reporting as delegated by the Senior Management Accountant and Associate Director of Financial Management, Accounts & Financial Services. Ensure accurate reporting and records management Preparation and presentation of all aspects of the monthly management accounts reporting to the Senior management Accountant and the Finance Business Partners to review the position and work responsively and collaboratively. Please see attached Job Description and Personal Specification for full details regarding the duties and responsibilities of the role. About us Mid and South Essex ICB is a statutory organisation responsible for planning and delivering local health and care services across Mid and South Essex. As part of changes to the NHS commissioning landscape, the ICB will transition to the new Essex ICB on 1 April 2026. This role will be appointed within the Essex ICB structure, working across the county to improve the health of local people. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ. We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants. Please note that the organisation does not hold a sponsorship licence. Job responsibilities ROLE PURPOSE / SUMMARY The proposed Essex Integrated Care Board (ICB) will be a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the proposed Essex ICB will focus on improving population health outcomes, health equity and smarter resource allocation. By establishing clear and transparent funding arrangements, triangulated with activity and workforce within our system we aim to support our collective understanding of how resources are allocated across the system for both revenue and capital. Our Assistant Manager Management Accounts are part of our management accounting hub for the ICB providing leadership and support to the Senior Management Accountant and the Associate Director of Financial Management, Accounts & Financial Services, to deliver the engine room of the finance function, responsible for the integrity of our ledger, our reporting and our annual accounts close. These teams are key to everything the wider team delivers and have a key role to play in ensuring the organisation realises its ambitions. The team will deliver the monthly cycle of close and reporting, working closely with our Business Partnering team to support the budget holders, project owners and senior responsible officers across the organisation to ensure they have the right insight to deliver their objectives. Sharing and learning from each other to shape forecasting, resource utilisation, risk, mitigation, productivity and value opportunities. The team will be key to interpreting technical guidance and will work as a conduit across the finance and commercial directorate, as well as with external partners where required. As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the Head of Finance in delivering on the three fundamental shifts set out in the NHS 10-year plan: From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning. From Hospital to Community: Championing care model redesign that supports community and neighbourhood health. From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement. KEY DUTIES AND RESPONSIBILITIES To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below: Policy and service development Support the implementation of policy and / or service developments related to finance. Ensure compliance with relevant ICB policies Use research, innovation and audits to inform service improvements or performance management Support the Senior Management Accountant in all aspects related to integrity of the Standing Financial Instructions and Standing Orders. Working with our Finance Business Partners to support the development of a true understanding of the run rate and underlying position of the area. Strategy and analysis Analysis of complex qualitative and quantitative data relating to finance Turns analysis into useful insights and reports that can be used to inform decision making and delivery Present complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefings Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables Use of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services Responsible for one or more areas of budget management and reporting as delegated by the Senior Management Accountant and Head of Finance. Planning and organisation Managing competing priorities, prioritizing own and team resources to effectively deliver on short, medium and longer term priorities Ensure accurate reporting and records management Preparation and presentation of all aspects of the monthly management accounts reporting to the Senior management Accountant and the Finance Business Partners to review the position and work responsively and collaboratively. Supporting across the ICB, providing timely, accurate information. Work flexibly to support various elements of ledger close down for one or more types of spend or budget areas. These areas may change as directed by the Head of Finance, to offer a range of experience and development across the management accounting hub. Communications and Partnerships Work collaboratively, modelling inclusive, respectful and compassionate leadership Able to take account of a broad range of perspectives, including staff, patients and the public, to inform decision making Comfortable presenting information and training to internal and external stakeholder groups Build strong, trust-based relationships across the ICB, with NHS providers, local government, VCFSE partners and communities as needed Effective engagement with patients and the public as required . click apply for full job details
Mar 17, 2026
Full time
Assistant Manager Management Accounts - Band 7 Closing date is 19 March 2026 An exciting opportunity has arisen for an Assistant Manager Management Accounts to join the ICB. Our Assistant Manager Management Accounts are part of our management accounting hub for the ICB providing leadership and support to the Senior Management Accountant and the Associate Director of Financial Management, Accounts & Financial Services, to deliver the engine room of the finance function, responsible for the integrity of our ledger, our reporting and our annual accounts close. These teams are key to everything the wider team delivers and have a key role to play in ensuring the organisation realises its ambitions. The team will deliver the monthly cycle of close and reporting, working closely with our wider finance team to support the budget holders, project owners and senior responsible officers across the organisation to ensure they have the right insight to deliver their objectives. Sharing and learning from each other to shape forecasting, resource utilisation, risk, mitigation, productivity and value opportunities. The team will be key to interpreting technical guidance and will work as a conduit across the finance and commercial directorate, as well as with external partners where required. Main duties of the job The post holder will hold a CCAB qualification or be qualified by suitable experience. Responsibilities include, but are not limited to: Support the Senior Management Accountant in all aspects related to integrity of the Standing Financial Instructions and Standing Orders. Working with our Finance Business Partners to support the development of a true understanding of the run rate and underlying position of the area. Analysis of complex qualitative and quantitative data relating to finance Use of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services Responsible for one or more areas of budget management and reporting as delegated by the Senior Management Accountant and Associate Director of Financial Management, Accounts & Financial Services. Ensure accurate reporting and records management Preparation and presentation of all aspects of the monthly management accounts reporting to the Senior management Accountant and the Finance Business Partners to review the position and work responsively and collaboratively. Please see attached Job Description and Personal Specification for full details regarding the duties and responsibilities of the role. About us Mid and South Essex ICB is a statutory organisation responsible for planning and delivering local health and care services across Mid and South Essex. As part of changes to the NHS commissioning landscape, the ICB will transition to the new Essex ICB on 1 April 2026. This role will be appointed within the Essex ICB structure, working across the county to improve the health of local people. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ. We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants. Please note that the organisation does not hold a sponsorship licence. Job responsibilities ROLE PURPOSE / SUMMARY The proposed Essex Integrated Care Board (ICB) will be a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the proposed Essex ICB will focus on improving population health outcomes, health equity and smarter resource allocation. By establishing clear and transparent funding arrangements, triangulated with activity and workforce within our system we aim to support our collective understanding of how resources are allocated across the system for both revenue and capital. Our Assistant Manager Management Accounts are part of our management accounting hub for the ICB providing leadership and support to the Senior Management Accountant and the Associate Director of Financial Management, Accounts & Financial Services, to deliver the engine room of the finance function, responsible for the integrity of our ledger, our reporting and our annual accounts close. These teams are key to everything the wider team delivers and have a key role to play in ensuring the organisation realises its ambitions. The team will deliver the monthly cycle of close and reporting, working closely with our Business Partnering team to support the budget holders, project owners and senior responsible officers across the organisation to ensure they have the right insight to deliver their objectives. Sharing and learning from each other to shape forecasting, resource utilisation, risk, mitigation, productivity and value opportunities. The team will be key to interpreting technical guidance and will work as a conduit across the finance and commercial directorate, as well as with external partners where required. As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the Head of Finance in delivering on the three fundamental shifts set out in the NHS 10-year plan: From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning. From Hospital to Community: Championing care model redesign that supports community and neighbourhood health. From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement. KEY DUTIES AND RESPONSIBILITIES To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below: Policy and service development Support the implementation of policy and / or service developments related to finance. Ensure compliance with relevant ICB policies Use research, innovation and audits to inform service improvements or performance management Support the Senior Management Accountant in all aspects related to integrity of the Standing Financial Instructions and Standing Orders. Working with our Finance Business Partners to support the development of a true understanding of the run rate and underlying position of the area. Strategy and analysis Analysis of complex qualitative and quantitative data relating to finance Turns analysis into useful insights and reports that can be used to inform decision making and delivery Present complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefings Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables Use of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services Responsible for one or more areas of budget management and reporting as delegated by the Senior Management Accountant and Head of Finance. Planning and organisation Managing competing priorities, prioritizing own and team resources to effectively deliver on short, medium and longer term priorities Ensure accurate reporting and records management Preparation and presentation of all aspects of the monthly management accounts reporting to the Senior management Accountant and the Finance Business Partners to review the position and work responsively and collaboratively. Supporting across the ICB, providing timely, accurate information. Work flexibly to support various elements of ledger close down for one or more types of spend or budget areas. These areas may change as directed by the Head of Finance, to offer a range of experience and development across the management accounting hub. Communications and Partnerships Work collaboratively, modelling inclusive, respectful and compassionate leadership Able to take account of a broad range of perspectives, including staff, patients and the public, to inform decision making Comfortable presenting information and training to internal and external stakeholder groups Build strong, trust-based relationships across the ICB, with NHS providers, local government, VCFSE partners and communities as needed Effective engagement with patients and the public as required . click apply for full job details
Neighbourhood Services Officer - Remote Working Are you experienced in the Housing or Property sectors with excellent customer service skills and strong administrative capability? We are recruiting for a temporary ongoing role for an immediate start. This role will primarily involve working from home; however, due to the nature of the position, a driver with their own vehicle is required. Our client is a large housing company seeking someone who can cover the majority of this role. Key responsibilities include: Managing empty properties and updating internal systems. Organising correct payment from customers/tenants. Communicating with tenants to address and record matters. Identifying arrears cases. Carrying out tenancy audits. Engaging with the community. Identifying customers who may require additional support. Logging all information accurately. This role would suit someone from a housing background who understands the industry. However, we would also consider candidates from a lettings or hands-on charity background. You must have excellent customer service skills and the ability to deal effectively with people. Strong attention to detail, proficiency in IT, and advanced MS Office skills are essential. Previous experience in negotiation, working in challenging environments, and demonstrating the ability to perform well under pressure is highly desirable. Due to the requirement to visit properties, a valid driving license and access to a vehicle are necessary. This is a temporary role but with potential to apply for something more permanent. Hours of work are typically Monday to Friday, around 9 am-5 pm, with flexibility to start and finish at different times as long as you complete 36 hours per week.
Mar 17, 2026
Seasonal
Neighbourhood Services Officer - Remote Working Are you experienced in the Housing or Property sectors with excellent customer service skills and strong administrative capability? We are recruiting for a temporary ongoing role for an immediate start. This role will primarily involve working from home; however, due to the nature of the position, a driver with their own vehicle is required. Our client is a large housing company seeking someone who can cover the majority of this role. Key responsibilities include: Managing empty properties and updating internal systems. Organising correct payment from customers/tenants. Communicating with tenants to address and record matters. Identifying arrears cases. Carrying out tenancy audits. Engaging with the community. Identifying customers who may require additional support. Logging all information accurately. This role would suit someone from a housing background who understands the industry. However, we would also consider candidates from a lettings or hands-on charity background. You must have excellent customer service skills and the ability to deal effectively with people. Strong attention to detail, proficiency in IT, and advanced MS Office skills are essential. Previous experience in negotiation, working in challenging environments, and demonstrating the ability to perform well under pressure is highly desirable. Due to the requirement to visit properties, a valid driving license and access to a vehicle are necessary. This is a temporary role but with potential to apply for something more permanent. Hours of work are typically Monday to Friday, around 9 am-5 pm, with flexibility to start and finish at different times as long as you complete 36 hours per week.
Economy Skills and Neighbourhoods Education and Early Years/SEND Team SEND Officer Ref : 001368 Contract: Fixed Term (12 months) Salary: £39,152 - £42,839 per annum (Grade7) Hours: 36.66 per week Based: Oldham Council Offices, Spindles Shopping Centre, George St, Oldham, OL1 1HD Closing Date: Wednesday 25th March 2026 Interview Dates : TBC. Role Overview: Are you passionate and motivated? Are you looking to join the right Local Authority and team with a proven record of integrating people into a career in SEND? If so, come to Oldham and help us to affect positive change for children and young people and their families. We consider enthusiasm as important as experience and seek candidates who can demonstrate our values and behaviours. We have high aspirations to achieve the very best outcomes for children and their families and put the needs of children at the heart of everything we do. This requires professionals like you who share our determination to meet the diverse needs of our children and young people. Key Responsibilities: To manage a caseload of Children or Young People with SEND where they are undergoing an Education and Care Plan Needs Assessment, have an Education, Health and Care Plan, or where they are referred to the SEND Team. To lead on the drafting and issuing of Education, Health and Care Plans, the reviewing and maintaining of EHCP's following annual reviews and to manage the complex cases of vulnerable pupils. To lead in the EHC assessment process, with responsibility for preparing and presenting information about individual pupils and participation in decision making, about the provision required to meet the special educational needs and disabilities of pupils whose needs have been assessed. To be responsible for the production of high quality and person-centered Education, Health and Care Plans that are produced and reviewed in accordance with the Section 19 principles of the children and Families Act 2014, within statutory timescales and in accordance with the SEND Regulations 2014 and the SEND Code of Practice: 0- 25. To have a significant knowledge of the Children and Families Act and Special Educational Needs and Disability, Code of Practice 0 25 years, and all associated legislation and guidance, in relation to working with and supporting children and young people with special educational needs and disabilities and their families. To prepare reports, present information and make recommendations at decision making panels for potentially high-cost placements, independent special schools and commissioned bespoke provision where appropriate. To ensure children, young people and their parents or carers are central to the assessment process and meet with them regularly to ensure that provision is being delivered in accordance with their SEND. Where appropriate to lead and manage person centered meetings, ensuring that the child, young person and their parents or carers are central to the discussion. To lead on training SENCOs on the principles of coproduction and how to undertake a person-centred planning or review meeting. To lead on the communication with parents and school SENCO's and to manage the expectations of parents/ carers, children and young people, all stakeholders undergoing an Education, Health and Care Plan Needs Assessment, and where and EHC Plan is in place. To work in partnership with schools, support staff, parents/carers, health and social care and gather quality information in line with need and ensure the provision and placement is able to meet need and resolve issues relating to placement and provision. To lead on complex cases where vulnerable children and young people are on a Child Protection Plan or Looked After, coordinating educational provision and educational placements and being the key lead on all cases where children and young people are known to Social Care. To monitor the progress of children and young people against the objectives of their EHC Plan. Attend annual review meetings and offer appropriate challenge regarding progress towards the objectives of the Education, Health and Care Plan. Lead on the decision making within the legislation as to whether an EHCP needs to be amended or ceased and to make amendments to the Education Health and Care Plan following receipt of the Annual Review summary. Support parents of children and young people with an EHCP at transition points ensuring the law is followed. To represent the council and be an active participant at statutory annual review meetings to ensure the EHC plan continues to be up to date, and the provision continues to be appropriate. To challenge education settings where appropriate, to ensure support is being provided in line with the SEND Code of Practice. To prepare and present requests to the SEND Resource panel for changes in provision where appropriate. To prepare cases for, represent and make decisions on behalf of the council at mediations relating to, refusal to undertake an Education, Health and Care plans needs assessment, issue an Education, Health and Care Plan, Part I of the Plan or the provision named within plan. To be responsible for writing reports, providing information and data and undertaking project work where required. To undertake other duties as reasonably required and which correspond to the general character of the post and its level of responsibility. Key Requirements: To succeed in this role, you will need as a minimum: The ability and experience to analyse and interpret data and present it effectively to various audiences to inform decision-making. Excellent communication and interpersonal skills are required to effectively advise and support senior officers, with confidence to challenge where appropriate based on evidence. Excellent organisational skills will be needed to agree, develop and manage the provision of appropriate business intelligence; ensuring managers have access to appropriate and timely information about their service and Oldham. For an informal discussion regarding this role please contact Eleanor.Masonoldham.gov.uk or Vicky.Brennanoldham.gov.uk About Us: We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information . Our Values and Behaviours: By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ' Proud, Ambitious, and Together' , and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: Work with a resident focus Support local leaders Committed to the borough Delivery high performance Take ownership and drive change You can find out more about our values and behaviours on our greater.jobs Oldham page Our Benefits Package: At Oldham Council we offer a great benefits package for our employees, which includes the following: 25 days annual leave which increases after 5 and 10-years' service The option to purchase additional annual leave. An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. Discounted gym membership with Oldham Active . Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more. Salary sacrifice scheme for home and electronics and Cycle to Work. Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support. Staff recognition and celebration events. Peer support groups Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. Unfortunately, at this time we are not able to offer sponsorship. If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the 'About You' or 'Supporting Statement' section of your application. If you're an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces . click apply for full job details
Mar 17, 2026
Full time
Economy Skills and Neighbourhoods Education and Early Years/SEND Team SEND Officer Ref : 001368 Contract: Fixed Term (12 months) Salary: £39,152 - £42,839 per annum (Grade7) Hours: 36.66 per week Based: Oldham Council Offices, Spindles Shopping Centre, George St, Oldham, OL1 1HD Closing Date: Wednesday 25th March 2026 Interview Dates : TBC. Role Overview: Are you passionate and motivated? Are you looking to join the right Local Authority and team with a proven record of integrating people into a career in SEND? If so, come to Oldham and help us to affect positive change for children and young people and their families. We consider enthusiasm as important as experience and seek candidates who can demonstrate our values and behaviours. We have high aspirations to achieve the very best outcomes for children and their families and put the needs of children at the heart of everything we do. This requires professionals like you who share our determination to meet the diverse needs of our children and young people. Key Responsibilities: To manage a caseload of Children or Young People with SEND where they are undergoing an Education and Care Plan Needs Assessment, have an Education, Health and Care Plan, or where they are referred to the SEND Team. To lead on the drafting and issuing of Education, Health and Care Plans, the reviewing and maintaining of EHCP's following annual reviews and to manage the complex cases of vulnerable pupils. To lead in the EHC assessment process, with responsibility for preparing and presenting information about individual pupils and participation in decision making, about the provision required to meet the special educational needs and disabilities of pupils whose needs have been assessed. To be responsible for the production of high quality and person-centered Education, Health and Care Plans that are produced and reviewed in accordance with the Section 19 principles of the children and Families Act 2014, within statutory timescales and in accordance with the SEND Regulations 2014 and the SEND Code of Practice: 0- 25. To have a significant knowledge of the Children and Families Act and Special Educational Needs and Disability, Code of Practice 0 25 years, and all associated legislation and guidance, in relation to working with and supporting children and young people with special educational needs and disabilities and their families. To prepare reports, present information and make recommendations at decision making panels for potentially high-cost placements, independent special schools and commissioned bespoke provision where appropriate. To ensure children, young people and their parents or carers are central to the assessment process and meet with them regularly to ensure that provision is being delivered in accordance with their SEND. Where appropriate to lead and manage person centered meetings, ensuring that the child, young person and their parents or carers are central to the discussion. To lead on training SENCOs on the principles of coproduction and how to undertake a person-centred planning or review meeting. To lead on the communication with parents and school SENCO's and to manage the expectations of parents/ carers, children and young people, all stakeholders undergoing an Education, Health and Care Plan Needs Assessment, and where and EHC Plan is in place. To work in partnership with schools, support staff, parents/carers, health and social care and gather quality information in line with need and ensure the provision and placement is able to meet need and resolve issues relating to placement and provision. To lead on complex cases where vulnerable children and young people are on a Child Protection Plan or Looked After, coordinating educational provision and educational placements and being the key lead on all cases where children and young people are known to Social Care. To monitor the progress of children and young people against the objectives of their EHC Plan. Attend annual review meetings and offer appropriate challenge regarding progress towards the objectives of the Education, Health and Care Plan. Lead on the decision making within the legislation as to whether an EHCP needs to be amended or ceased and to make amendments to the Education Health and Care Plan following receipt of the Annual Review summary. Support parents of children and young people with an EHCP at transition points ensuring the law is followed. To represent the council and be an active participant at statutory annual review meetings to ensure the EHC plan continues to be up to date, and the provision continues to be appropriate. To challenge education settings where appropriate, to ensure support is being provided in line with the SEND Code of Practice. To prepare and present requests to the SEND Resource panel for changes in provision where appropriate. To prepare cases for, represent and make decisions on behalf of the council at mediations relating to, refusal to undertake an Education, Health and Care plans needs assessment, issue an Education, Health and Care Plan, Part I of the Plan or the provision named within plan. To be responsible for writing reports, providing information and data and undertaking project work where required. To undertake other duties as reasonably required and which correspond to the general character of the post and its level of responsibility. Key Requirements: To succeed in this role, you will need as a minimum: The ability and experience to analyse and interpret data and present it effectively to various audiences to inform decision-making. Excellent communication and interpersonal skills are required to effectively advise and support senior officers, with confidence to challenge where appropriate based on evidence. Excellent organisational skills will be needed to agree, develop and manage the provision of appropriate business intelligence; ensuring managers have access to appropriate and timely information about their service and Oldham. For an informal discussion regarding this role please contact Eleanor.Masonoldham.gov.uk or Vicky.Brennanoldham.gov.uk About Us: We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information . Our Values and Behaviours: By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ' Proud, Ambitious, and Together' , and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: Work with a resident focus Support local leaders Committed to the borough Delivery high performance Take ownership and drive change You can find out more about our values and behaviours on our greater.jobs Oldham page Our Benefits Package: At Oldham Council we offer a great benefits package for our employees, which includes the following: 25 days annual leave which increases after 5 and 10-years' service The option to purchase additional annual leave. An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. Discounted gym membership with Oldham Active . Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more. Salary sacrifice scheme for home and electronics and Cycle to Work. Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support. Staff recognition and celebration events. Peer support groups Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. Unfortunately, at this time we are not able to offer sponsorship. If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the 'About You' or 'Supporting Statement' section of your application. If you're an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces . click apply for full job details
Neighbourhood Officer needed in Long Stratton, Norfolk This is a 6 months FTC and the salary is £35,535 per annum The reference number is: SSNO The successful candidate will work as part of a customer focused, collaborative team responsible for the management of the Trust's estates, including investigating breaches of tenancy, ensuring that anti-social behaviour is addressed by working in collaboration with external partners, regularly monitoring the Trust's estates to ensure areas are safe, clean and well maintained. They will investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust's policies and procedures and will provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website
Mar 15, 2026
Full time
Neighbourhood Officer needed in Long Stratton, Norfolk This is a 6 months FTC and the salary is £35,535 per annum The reference number is: SSNO The successful candidate will work as part of a customer focused, collaborative team responsible for the management of the Trust's estates, including investigating breaches of tenancy, ensuring that anti-social behaviour is addressed by working in collaboration with external partners, regularly monitoring the Trust's estates to ensure areas are safe, clean and well maintained. They will investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust's policies and procedures and will provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website
Regeneration Officer (Housing) Manchester, Greater Manchester £41,615 per annum Fixed Term Contract, Full Time - 35 hours per week (agile working arrangements in place) Temporary position for the duration of the works programme. Expected to be 2-3 years Closing date: 13th March 2026 Interview date: 24 March 2026 Interview location: Oaklands House, Sale M33 6FS Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. We are embarking on an exciting and transformative major works programme. To support this, we re looking for a dedicated and customer-focused Regeneration Officer to lead on all aspects of the rehousing process. This is a specialist role focused solely on supporting residents to move into suitable new homes. You ll be the key point of contact for customers throughout the rehousing journey, providing personalised support, clear communication, and a seamless customer experience from start to finish. If you care about people, thrive in a fast-paced environment, and want to play a pivotal role in shaping the future of a community, this is your chance to make a real and lasting impact. We need people who are / have: Experience of working in a similar role dealing with ASB, tenancy & neighbourhood issues Experience of dealing with members of the public Experience of dealing with challenging situations and complex lifestyles Knowledge of social housing Knowledge of Housing legislation IT literate including Microsoft Office 365 A Full valid driving licence and access to own vehicle for work purposes is required. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Mar 15, 2026
Contractor
Regeneration Officer (Housing) Manchester, Greater Manchester £41,615 per annum Fixed Term Contract, Full Time - 35 hours per week (agile working arrangements in place) Temporary position for the duration of the works programme. Expected to be 2-3 years Closing date: 13th March 2026 Interview date: 24 March 2026 Interview location: Oaklands House, Sale M33 6FS Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. We are embarking on an exciting and transformative major works programme. To support this, we re looking for a dedicated and customer-focused Regeneration Officer to lead on all aspects of the rehousing process. This is a specialist role focused solely on supporting residents to move into suitable new homes. You ll be the key point of contact for customers throughout the rehousing journey, providing personalised support, clear communication, and a seamless customer experience from start to finish. If you care about people, thrive in a fast-paced environment, and want to play a pivotal role in shaping the future of a community, this is your chance to make a real and lasting impact. We need people who are / have: Experience of working in a similar role dealing with ASB, tenancy & neighbourhood issues Experience of dealing with members of the public Experience of dealing with challenging situations and complex lifestyles Knowledge of social housing Knowledge of Housing legislation IT literate including Microsoft Office 365 A Full valid driving licence and access to own vehicle for work purposes is required. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
A reputable employment agency is seeking a Neighbourhood Officer for a 6-month fixed-term contract in Long Stratton, Norfolk. The role offers a salary of £35,535 per annum. As part of a customer-focused team, the successful candidate will manage the Trust's estates, investigate tenancy breaches, and work to resolve anti-social behaviour issues by collaborating with external partners. Candidates can apply through the agency's website or by emailing their CV directly to an agent. Pre-employment checks may apply.
Mar 15, 2026
Full time
A reputable employment agency is seeking a Neighbourhood Officer for a 6-month fixed-term contract in Long Stratton, Norfolk. The role offers a salary of £35,535 per annum. As part of a customer-focused team, the successful candidate will manage the Trust's estates, investigate tenancy breaches, and work to resolve anti-social behaviour issues by collaborating with external partners. Candidates can apply through the agency's website or by emailing their CV directly to an agent. Pre-employment checks may apply.
