We are seeking an experienced Rent Officer to join a local authority in Worcestershire on an initial 3-month contract. The role involves managing rental income for a defined neighbourhood, delivering an effective rent collection and arrears recovery service in line with legislation, council policies, and performance targets. You will proactively monitor rent accounts, take early intervention action to prevent the escalation of arrears, and negotiate sustainable repayment arrangements. The role includes conducting home visits, attending court, preparing possession and arrears cases, and managing sub-accounts such as court costs and introductory tenancies. You will play a key role in maximising income while promoting tenancy sustainment and reducing the risk of homelessness. Working closely with Neighbourhood and Tenancy Officers, Housing Benefits, the DWP, and external agencies, you will support tenants to maximise income and benefit entitlement, identify vulnerability, and make appropriate referrals for support. You will also attend tenancy sign-ups, deliver rent surgeries, and provide clear advice to tenants on rent responsibilities and payment methods. The post holder will maintain accurate records, produce arrears and performance reports, and ensure compliance with relevant Housing legislation, safeguarding requirements, GDPR, and council procedures. You will contribute to service improvement initiatives and provide informal support and guidance to junior team members as required. Candidates must have proven experience in rent collection and arrears recovery within a local authority or social housing setting, be confident managing court work, and able to work flexibly across multiple locations within the Borough. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 25, 2026
Contractor
We are seeking an experienced Rent Officer to join a local authority in Worcestershire on an initial 3-month contract. The role involves managing rental income for a defined neighbourhood, delivering an effective rent collection and arrears recovery service in line with legislation, council policies, and performance targets. You will proactively monitor rent accounts, take early intervention action to prevent the escalation of arrears, and negotiate sustainable repayment arrangements. The role includes conducting home visits, attending court, preparing possession and arrears cases, and managing sub-accounts such as court costs and introductory tenancies. You will play a key role in maximising income while promoting tenancy sustainment and reducing the risk of homelessness. Working closely with Neighbourhood and Tenancy Officers, Housing Benefits, the DWP, and external agencies, you will support tenants to maximise income and benefit entitlement, identify vulnerability, and make appropriate referrals for support. You will also attend tenancy sign-ups, deliver rent surgeries, and provide clear advice to tenants on rent responsibilities and payment methods. The post holder will maintain accurate records, produce arrears and performance reports, and ensure compliance with relevant Housing legislation, safeguarding requirements, GDPR, and council procedures. You will contribute to service improvement initiatives and provide informal support and guidance to junior team members as required. Candidates must have proven experience in rent collection and arrears recovery within a local authority or social housing setting, be confident managing court work, and able to work flexibly across multiple locations within the Borough. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Pertemps Network Group are delighted to be in partnership with a London Housing Provider to recruit an enthusiastic and customer-focused Neighbourhood Officer to join their Neighbourhood Services team. Based from a local area housing office, you will play a pivotal role in delivering high-quality, front-line housing management services across a defined patch click apply for full job details
Feb 24, 2026
Seasonal
Pertemps Network Group are delighted to be in partnership with a London Housing Provider to recruit an enthusiastic and customer-focused Neighbourhood Officer to join their Neighbourhood Services team. Based from a local area housing office, you will play a pivotal role in delivering high-quality, front-line housing management services across a defined patch click apply for full job details
Bromley Healthcare is a staff-owned social enterprise delivering a wide range of community health services to people of all ages across Bromley, Bexley, Greenwich and Lewisham. Since its establishment in 2011, the organisation has grown significantly, providing high-quality, compassionate care in neighbourhoods, clinics and people's homes. A key partner within the South East London Integrated Care System, Bromley Healthcare works closely with GPs, local authorities, voluntary organisations and hospitals to deliver integrated, community-focused care. We are seeking an exceptional Chief Financial Officer (CFO) to join Bromley Healthcare's Executive Leadership Team at a pivotal moment in its development. This is an exciting opportunity to play a central role in shaping the organisation's future as integrated community services continue to evolve. As CFO, you will provide strategic financial leadership to ensure Bromley Healthcare remains financially sustainable, commercially astute and able to invest in high-quality care. You will help enable growth and innovation, and ensure robust governance and value for money in line with our social enterprise and employee-owned model. As a full Executive Director and Company Director, you will contribute beyond finance, strengthening Bromley Healthcare's position as a leader in integrated community care. The successful candidate will be a credible, values-led senior finance leader with substantial experience in complex, regulated environments. You will bring a strong track record of financial strategy, sustainability and transformation, alongside the ability to work effectively across organisational and system boundaries. Commercially astute, analytically strong and grounded in compassion, you will be committed to staff ownership, inclusion and improving outcomes for the communities we serve. Saxton Bampfylde Ltd is acting as an employment agency advisor to Bromley Healthcare on this appointment. For further information about the role, including details about how to apply, please visit using reference AAHAMG. Alternatively email . Applications should be received by midday on Monday 16 March 2026.
Feb 24, 2026
Full time
Bromley Healthcare is a staff-owned social enterprise delivering a wide range of community health services to people of all ages across Bromley, Bexley, Greenwich and Lewisham. Since its establishment in 2011, the organisation has grown significantly, providing high-quality, compassionate care in neighbourhoods, clinics and people's homes. A key partner within the South East London Integrated Care System, Bromley Healthcare works closely with GPs, local authorities, voluntary organisations and hospitals to deliver integrated, community-focused care. We are seeking an exceptional Chief Financial Officer (CFO) to join Bromley Healthcare's Executive Leadership Team at a pivotal moment in its development. This is an exciting opportunity to play a central role in shaping the organisation's future as integrated community services continue to evolve. As CFO, you will provide strategic financial leadership to ensure Bromley Healthcare remains financially sustainable, commercially astute and able to invest in high-quality care. You will help enable growth and innovation, and ensure robust governance and value for money in line with our social enterprise and employee-owned model. As a full Executive Director and Company Director, you will contribute beyond finance, strengthening Bromley Healthcare's position as a leader in integrated community care. The successful candidate will be a credible, values-led senior finance leader with substantial experience in complex, regulated environments. You will bring a strong track record of financial strategy, sustainability and transformation, alongside the ability to work effectively across organisational and system boundaries. Commercially astute, analytically strong and grounded in compassion, you will be committed to staff ownership, inclusion and improving outcomes for the communities we serve. Saxton Bampfylde Ltd is acting as an employment agency advisor to Bromley Healthcare on this appointment. For further information about the role, including details about how to apply, please visit using reference AAHAMG. Alternatively email . Applications should be received by midday on Monday 16 March 2026.
Location: Oldham Salary: £30,370 Reporting to the Housing Management PFI Manager, to support the Neighbourhood Co-ordinator to deliver a range of housing related high quality services to our customers and support the development of strong, sustainable communities. You will initially provide support to the team across all the key aspects of housing management including; management of rent arrears, all click apply for full job details
Feb 24, 2026
Contractor
Location: Oldham Salary: £30,370 Reporting to the Housing Management PFI Manager, to support the Neighbourhood Co-ordinator to deliver a range of housing related high quality services to our customers and support the development of strong, sustainable communities. You will initially provide support to the team across all the key aspects of housing management including; management of rent arrears, all click apply for full job details
12 Month Fixed Term Contract/Secondment Opportunity & 1 X Permanent Opportunity. Hackney's Housing Department is changing. We are looking for an enthusiastic and dynamic Senior Tenancy Sustainment Officer within our new Tenancy Sustainment & ASB/Community Cohesion Service. A recent service review highlighted the need to improve our ways of working with residents who have a range of health and social care needs and where those needs are jeopardising the sustainability of their tenancy. We have expanded the Tenancy Sustainment function to include senior roles, with the Senior Tenancy Sustainment Officer playing a key part in delivering expert casework, professional leadership and trauma-informed, resident-centred service delivery. You will: Provide expert tenancy sustainment and enforcement interventions to residents with a range of often overlapping disadvantages and additional needs that impinge on their ability to maintain their tenancy and well being To deputise for the Team Manager in the support and oversight of the Tenancy Sustainment Officers, including task allocation, organisation of rotas, budget, quality and risk management, delegating to and empowering the team as appropriate. Contribute to the development, delivery and monitoring of a set of challenging KPIs Support the team to provide a holistic and person centred casework service to a caseload of residents, which may include people at risk of harm and alleged perpetrators. Work closely and collaboratively with the wider Housing Neighbourhoods Team, including contributing to Neighbourhoods meeting, the Neighbourhoods Plan and ensuring all action and interventions assigned as part of this are completed Recognise, Record and Respond appropriately to residents with additional needs and protected characteristics in line with policy and procedure, offering reasonable adjustments as needed. Key areas of work will be around supporting residents who: Are experiencing antisocial behaviour or domestic violence and abuse as either a perpetrator or a victim / survivor Are experiencing a range of physical and mental health challenges that are affecting their ability to sustain their tenancies and wellbeing, including those lacking mental capacity to make decisions about their housing, people unable to return home from hospital due to their living conditions etc Are currently hoarding or experiencing poor living conditions connected to their health and social care needs You will demonstrate an excellent knowledge of the Care Act 2014, Mental Health Act 1983 and Domestic Abuse Act 2022 and be able to demonstrate a strong knowledge of safeguarding as it pertains to both children and adults. You will also have a good working knowledge of the social housing sector and legislation including housing supply and demand issues. A recognised housing or antisocial behaviour qualification, such as through the Chartered Institute of Housing, is desirable, although applicants willing to work towards a relevant professional qualification are encouraged to apply. An interest in developing leadership and management capability is important, as this is a senior role. Flexibility is required to meet service needs, including attendance at evening meetings, undertaking visits and participation in duty rotas. The ability to communicate in another language, including sign language, would be an advantage and reflects the diversity of Hackney's communities. This post is subject to an Enhanced DBS check. The role requires flexibility, including working in Hackney at least three days per week and across Housing Services and partner agencies. Hackney Council is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. Reasonable adjustments will be made throughout the recruitment process where required. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement. Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications : 09 March 2026 (22:59) . Interview and assessment date: W/C 23 March 2026. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Feb 24, 2026
Full time
12 Month Fixed Term Contract/Secondment Opportunity & 1 X Permanent Opportunity. Hackney's Housing Department is changing. We are looking for an enthusiastic and dynamic Senior Tenancy Sustainment Officer within our new Tenancy Sustainment & ASB/Community Cohesion Service. A recent service review highlighted the need to improve our ways of working with residents who have a range of health and social care needs and where those needs are jeopardising the sustainability of their tenancy. We have expanded the Tenancy Sustainment function to include senior roles, with the Senior Tenancy Sustainment Officer playing a key part in delivering expert casework, professional leadership and trauma-informed, resident-centred service delivery. You will: Provide expert tenancy sustainment and enforcement interventions to residents with a range of often overlapping disadvantages and additional needs that impinge on their ability to maintain their tenancy and well being To deputise for the Team Manager in the support and oversight of the Tenancy Sustainment Officers, including task allocation, organisation of rotas, budget, quality and risk management, delegating to and empowering the team as appropriate. Contribute to the development, delivery and monitoring of a set of challenging KPIs Support the team to provide a holistic and person centred casework service to a caseload of residents, which may include people at risk of harm and alleged perpetrators. Work closely and collaboratively with the wider Housing Neighbourhoods Team, including contributing to Neighbourhoods meeting, the Neighbourhoods Plan and ensuring all action and interventions assigned as part of this are completed Recognise, Record and Respond appropriately to residents with additional needs and protected characteristics in line with policy and procedure, offering reasonable adjustments as needed. Key areas of work will be around supporting residents who: Are experiencing antisocial behaviour or domestic violence and abuse as either a perpetrator or a victim / survivor Are experiencing a range of physical and mental health challenges that are affecting their ability to sustain their tenancies and wellbeing, including those lacking mental capacity to make decisions about their housing, people unable to return home from hospital due to their living conditions etc Are currently hoarding or experiencing poor living conditions connected to their health and social care needs You will demonstrate an excellent knowledge of the Care Act 2014, Mental Health Act 1983 and Domestic Abuse Act 2022 and be able to demonstrate a strong knowledge of safeguarding as it pertains to both children and adults. You will also have a good working knowledge of the social housing sector and legislation including housing supply and demand issues. A recognised housing or antisocial behaviour qualification, such as through the Chartered Institute of Housing, is desirable, although applicants willing to work towards a relevant professional qualification are encouraged to apply. An interest in developing leadership and management capability is important, as this is a senior role. Flexibility is required to meet service needs, including attendance at evening meetings, undertaking visits and participation in duty rotas. The ability to communicate in another language, including sign language, would be an advantage and reflects the diversity of Hackney's communities. This post is subject to an Enhanced DBS check. The role requires flexibility, including working in Hackney at least three days per week and across Housing Services and partner agencies. Hackney Council is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. Reasonable adjustments will be made throughout the recruitment process where required. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement. Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications : 09 March 2026 (22:59) . Interview and assessment date: W/C 23 March 2026. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Customer & Neighbourhood Officer East Patch (12m FTC) Salary : £37,736 per annum + Excellent Benefits Location: Goldings House, Hatfield (Main Office base), High Wycombe (Occasional attendance for department meetings, training sessions) & Letchworth Garden City (Occasional attendance for team meetings) click apply for full job details
Feb 24, 2026
Contractor
Customer & Neighbourhood Officer East Patch (12m FTC) Salary : £37,736 per annum + Excellent Benefits Location: Goldings House, Hatfield (Main Office base), High Wycombe (Occasional attendance for department meetings, training sessions) & Letchworth Garden City (Occasional attendance for team meetings) click apply for full job details
This newly created role as an Environmental Impact Officer will play an integral position within the community. This trailblazing position will be the blueprint at introducing more roles in the future, so it s a position you can really make your own. As an Environmental Impact Officer, you ll play a key role in creating safe, clean and thriving neighbourhoods within the community. You ll help us improve local environments, building neighbourhood pride and encouraging residents to get involved in shaping the places they live. This role blends engagement, practical problem-solving and partnership working to make sure the community feels supported, valued and well cared for. This role will involve working with local community groups and neighbourhood bodies as well as local councils, so it has varied contacts Job Description for the Environment Impact Officer: Carry out regular inspections to spot issues such as waste, overgrowth, litter, hazards or anything that affects safety, access or the look and feel of our neighbourhoods within residential areas Monitor for environmental risks, including conditions that could attract pests, cause obstruction or impact wellbeing. Respond to concerns or complaints from residents about local environmental issues, offering clear advice and acting in line with our neighbourhood management approach. To work proactively with residents, providing guidance and encouraging them to take part in shaping and improving their neighbourhoods. Collaborate with community groups, volunteers, residents and partners to organise local initiatives such as clean-ups, planting schemes and other environmental projects. Seek out and use funding opportunities to support community-led projects and environmental improvements. Issue informal warnings, tenancy-related letters or formal notices where needed, following our policies and procedures. Keep accurate and up-to-date records of inspections, actions, engagement and outcomes. Escalate ongoing or serious breaches when required, including preparing information for any formal action. Work closely with Neighbourhood Coordinators, Neighbourhood Impact Operatives and other support teams to deliver joined-up solutions. Promote sustainability, neighbourhood pride and positive community involvement, encouraging residents to feel ownership and pride in their local area. Candidate Requirements for the Environmental Impact Officer: GCSE English and Maths (Or Equivalent) at level C or above Experience working in a neighbourhood services, environmental, housing, or community-facing role would be desirable Experience engaging directly with customers, offering guidance and resolving concerns, dealing with problem-solving and complaints Experience working collaboratively with partner organisations, community groups or volunteers Confident in using IT Systems (Outlook/Teams and internal housing software) Strong awareness of neighbourhood issues such as environmental hazards, overgrowth, litter or local safety concerns would be an advantage The ability to engage, influence and motivate customers and community groups Ability to work proactively and independently to improve neighbourhood conditions Good written and verbal communication skills, able to explain issues clearly and positively Positive can-do attitude Great communicator and strong team player Curious, adaptable and eager to learn Self-motivated and proactive Must possess a Driving Licence To be able to pass a DBS check Hours: Monday Friday 8:00 am 4:00 pm Salary: £26,625.02 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Feb 24, 2026
Full time
This newly created role as an Environmental Impact Officer will play an integral position within the community. This trailblazing position will be the blueprint at introducing more roles in the future, so it s a position you can really make your own. As an Environmental Impact Officer, you ll play a key role in creating safe, clean and thriving neighbourhoods within the community. You ll help us improve local environments, building neighbourhood pride and encouraging residents to get involved in shaping the places they live. This role blends engagement, practical problem-solving and partnership working to make sure the community feels supported, valued and well cared for. This role will involve working with local community groups and neighbourhood bodies as well as local councils, so it has varied contacts Job Description for the Environment Impact Officer: Carry out regular inspections to spot issues such as waste, overgrowth, litter, hazards or anything that affects safety, access or the look and feel of our neighbourhoods within residential areas Monitor for environmental risks, including conditions that could attract pests, cause obstruction or impact wellbeing. Respond to concerns or complaints from residents about local environmental issues, offering clear advice and acting in line with our neighbourhood management approach. To work proactively with residents, providing guidance and encouraging them to take part in shaping and improving their neighbourhoods. Collaborate with community groups, volunteers, residents and partners to organise local initiatives such as clean-ups, planting schemes and other environmental projects. Seek out and use funding opportunities to support community-led projects and environmental improvements. Issue informal warnings, tenancy-related letters or formal notices where needed, following our policies and procedures. Keep accurate and up-to-date records of inspections, actions, engagement and outcomes. Escalate ongoing or serious breaches when required, including preparing information for any formal action. Work closely with Neighbourhood Coordinators, Neighbourhood Impact Operatives and other support teams to deliver joined-up solutions. Promote sustainability, neighbourhood pride and positive community involvement, encouraging residents to feel ownership and pride in their local area. Candidate Requirements for the Environmental Impact Officer: GCSE English and Maths (Or Equivalent) at level C or above Experience working in a neighbourhood services, environmental, housing, or community-facing role would be desirable Experience engaging directly with customers, offering guidance and resolving concerns, dealing with problem-solving and complaints Experience working collaboratively with partner organisations, community groups or volunteers Confident in using IT Systems (Outlook/Teams and internal housing software) Strong awareness of neighbourhood issues such as environmental hazards, overgrowth, litter or local safety concerns would be an advantage The ability to engage, influence and motivate customers and community groups Ability to work proactively and independently to improve neighbourhood conditions Good written and verbal communication skills, able to explain issues clearly and positively Positive can-do attitude Great communicator and strong team player Curious, adaptable and eager to learn Self-motivated and proactive Must possess a Driving Licence To be able to pass a DBS check Hours: Monday Friday 8:00 am 4:00 pm Salary: £26,625.02 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
MMP Consultancy are looking to recruit a Home Ownership Officer in North London. This will be on a temporary contract. Responsibilities: Build and maintain effective relationships with internal and external service providers Provide regular communication to residents and resolve their queries at a high standard, including covenant breaches and anti-social behaviour Ensuring properties are maintained by liaising with contractors and managing agents managing repairs and be responsible for making sure repairs are delivered effectively and efficiently Ensure communal areas and neighbourhoods are clean and well maintained. Manage the work of the contractors and seek feedback upon completion Manage repairs reported to managing agents and ensure feedback upon completion. Deal with service charges enquires Process staircasing, resale and lease extension and Right to Acquire applications Manage and resolve leasehold enquires to include assignments, Alterations and Sub-letting permissions and any other enquiry that may be raised To assist with the calculation of estimated and actual service charges to all leaseholders To ensure that S20 consultation letters are sent in accordance with statute for major repairs and changes in service providers To take ownership and responsibility for any service-related complaints/queries from customers ensuring that the customer experience is positive, professional and within set timescales at all times. To accurately record all resident contacts and actions on the housing management system Ensure contractors and third-party managing agents deliver local service to the standard agreed and sign off invoices in line with the local service charge budgets and the financial regulations. Skills & Experience Required: Knowledge of the affordable housing sector and an expert understanding of Leasehold management Knowledge of housing management systems. You have a natural customer focus and it is a consideration in all that you do You are self-assured and tenacious as a lot of what you'll be doing will be following up with colleagues and/or third parties such as management companies or developers
Feb 24, 2026
Contractor
MMP Consultancy are looking to recruit a Home Ownership Officer in North London. This will be on a temporary contract. Responsibilities: Build and maintain effective relationships with internal and external service providers Provide regular communication to residents and resolve their queries at a high standard, including covenant breaches and anti-social behaviour Ensuring properties are maintained by liaising with contractors and managing agents managing repairs and be responsible for making sure repairs are delivered effectively and efficiently Ensure communal areas and neighbourhoods are clean and well maintained. Manage the work of the contractors and seek feedback upon completion Manage repairs reported to managing agents and ensure feedback upon completion. Deal with service charges enquires Process staircasing, resale and lease extension and Right to Acquire applications Manage and resolve leasehold enquires to include assignments, Alterations and Sub-letting permissions and any other enquiry that may be raised To assist with the calculation of estimated and actual service charges to all leaseholders To ensure that S20 consultation letters are sent in accordance with statute for major repairs and changes in service providers To take ownership and responsibility for any service-related complaints/queries from customers ensuring that the customer experience is positive, professional and within set timescales at all times. To accurately record all resident contacts and actions on the housing management system Ensure contractors and third-party managing agents deliver local service to the standard agreed and sign off invoices in line with the local service charge budgets and the financial regulations. Skills & Experience Required: Knowledge of the affordable housing sector and an expert understanding of Leasehold management Knowledge of housing management systems. You have a natural customer focus and it is a consideration in all that you do You are self-assured and tenacious as a lot of what you'll be doing will be following up with colleagues and/or third parties such as management companies or developers
Development Management Team Leader Greater London 6 months contract £55-60 per hour Ref - 63901 Carrington West are supporting a London Borough with their search for a Deputy Area Planning Manager to join their Development Management team. This is a senior front-line leadership role within the Environment, Housing and Neighbourhoods Directorate, deputising for the Area Planning Manager and supporting the delivery of high-quality development management services . The Role You will support the management and performance of an area team of professional planning officers, while also holding a small caseload of complex applications. Key responsibilities include: Deputising for the Area Planning Manager, including allocating applications and signing off delegated decisions Managing major and strategic applications from pre-application through to decision and post-permission stages Reviewing and presenting reports to Planning Committee Leading on appeals, hearings and public inquiries where required To be considered, you will demonstrate: An RTPI-accredited degree with eligibility for membership and significant post-qualification experience Senior-level Development Management experience, including major applications Experience managing or mentoring staff within a Local Authority setting Strong report writing, committee presentation and appeal experience If you are interested in this opportunity, please contact Ryan Williamson on (phone number removed) for a confidential discussion, or email your cv to (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK-wide on both a permanent and contract basis across all levels of seniority. If this role is not quite right, we would still welcome a conversation about other opportunities.
Feb 24, 2026
Contractor
Development Management Team Leader Greater London 6 months contract £55-60 per hour Ref - 63901 Carrington West are supporting a London Borough with their search for a Deputy Area Planning Manager to join their Development Management team. This is a senior front-line leadership role within the Environment, Housing and Neighbourhoods Directorate, deputising for the Area Planning Manager and supporting the delivery of high-quality development management services . The Role You will support the management and performance of an area team of professional planning officers, while also holding a small caseload of complex applications. Key responsibilities include: Deputising for the Area Planning Manager, including allocating applications and signing off delegated decisions Managing major and strategic applications from pre-application through to decision and post-permission stages Reviewing and presenting reports to Planning Committee Leading on appeals, hearings and public inquiries where required To be considered, you will demonstrate: An RTPI-accredited degree with eligibility for membership and significant post-qualification experience Senior-level Development Management experience, including major applications Experience managing or mentoring staff within a Local Authority setting Strong report writing, committee presentation and appeal experience If you are interested in this opportunity, please contact Ryan Williamson on (phone number removed) for a confidential discussion, or email your cv to (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK-wide on both a permanent and contract basis across all levels of seniority. If this role is not quite right, we would still welcome a conversation about other opportunities.
Housing Officer Perm 26,376 per annum Coventry Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Coventry. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean The successful candidate for the Housing Officer will have: Enhanced DBS Full UK Driving Licence To be considered for this exciting role, please contact Alice Wright- Senior Recruitment Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Feb 23, 2026
Full time
Housing Officer Perm 26,376 per annum Coventry Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Coventry. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean The successful candidate for the Housing Officer will have: Enhanced DBS Full UK Driving Licence To be considered for this exciting role, please contact Alice Wright- Senior Recruitment Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Leeds Federated Housing Association Ltd
Leeds, Yorkshire
Job Title: Neighbourhood Officer (Part-Time) Location: Leeds Salary: £33,498 FTE (£16,749 pro rata) + Essential Car User Allowance, based on 18.75 hours per week Job Type: Part time, Permanent Closing date: 23rd February 2026 Interview Date: 4th March 2026 Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire click apply for full job details
Feb 23, 2026
Full time
Job Title: Neighbourhood Officer (Part-Time) Location: Leeds Salary: £33,498 FTE (£16,749 pro rata) + Essential Car User Allowance, based on 18.75 hours per week Job Type: Part time, Permanent Closing date: 23rd February 2026 Interview Date: 4th March 2026 Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire click apply for full job details
Paradigm Housing
Letchworth Garden City, Hertfordshire
Use your knowledge of income recovery as a Neighbourhood Officer in our Income Team, for up to 12 months. Working 37 hours per week, you will be based across Buckinghamshire, Bedfordshire and Hertfordshire, supporting our commitment to delivering high quality, customer centred services. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were p click apply for full job details
Feb 22, 2026
Contractor
Use your knowledge of income recovery as a Neighbourhood Officer in our Income Team, for up to 12 months. Working 37 hours per week, you will be based across Buckinghamshire, Bedfordshire and Hertfordshire, supporting our commitment to delivering high quality, customer centred services. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were p click apply for full job details
The Planner Jobs Redactive Publishing Limited
Letchworth Garden City, Hertfordshire
Senior Planning Officer (Major Projects) x2 Salary - £43,621 to £50,383 per annum (dependent upon experience) plus frequent car user allowance £1,239 per annum The Role It is an exciting time at North Hertfordshire Council within Development Management. The Council has adopted a Local Plan within which there are a number of significant major sites, including two significant new neighbourhoods of more than 2,000 homes. We are looking for senior professionals to join our major sites team in successfully delivering these sites from involvement at the initial master planning stage, to providing pre application advice, assisting/project managing design codes, through to negotiating and then finally presenting the applications at Planning Committee, through the medium of Planning Performance Agreements. You will manage your own caseload, sites of 50+ homes and other significant development proposals, and contribute to the delivery of the two significant new neighbourhoods within a team of planning professionals and specialist advisors. This is an ideal opportunity for career development within a friendly and supportive team. The Major Projects team is set within a large planning department, dealing with a range of applications in a busy, cross District Development Management team and would be ideal for planning professionals looking to take the next step in their career. These roles are fixed term contracts, with the potential for extension following a review near the end of the contract period. We would particularly like to encourage applications from female leaders and individuals from an ethnic minority background. The Experience you will bring You will be a keen planning professional with a passion for driving and embracing positive change and innovation in the planning sector. You will have great organisational skills which allow for independent working, effective problem solving and timely report writing. You will be proficient in use of planning specific software and Windows based applications, which you use to extract and interrogate information to identify issues, plan solutions, and pursue effective action. You will have strong written and verbal communication skills in fluent English, enabling you to present development management applications at Planning Control Committee and negotiate major and complex projects with confidence. Ideally, you will have experience in: participating in masterplanning interpreting masterplans for development management creating, interpreting, and applying Design Codes using Planning Performance Agreements as project management tool You will be confident in working as part of a team, contributing to friendly and knowledgeable team discussions, and able to attend meetings outside of office hours when required. North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together. We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community. Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites. At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job. If you would like an informal chat about the post, you can contact Sam Dicocco, Principal Planning Officer (Major Sites) on . To apply please click on the 'apply button'. Closing Date: Noon 18th March 2026 Interviews: 7th - 9th April 2026
Feb 21, 2026
Full time
Senior Planning Officer (Major Projects) x2 Salary - £43,621 to £50,383 per annum (dependent upon experience) plus frequent car user allowance £1,239 per annum The Role It is an exciting time at North Hertfordshire Council within Development Management. The Council has adopted a Local Plan within which there are a number of significant major sites, including two significant new neighbourhoods of more than 2,000 homes. We are looking for senior professionals to join our major sites team in successfully delivering these sites from involvement at the initial master planning stage, to providing pre application advice, assisting/project managing design codes, through to negotiating and then finally presenting the applications at Planning Committee, through the medium of Planning Performance Agreements. You will manage your own caseload, sites of 50+ homes and other significant development proposals, and contribute to the delivery of the two significant new neighbourhoods within a team of planning professionals and specialist advisors. This is an ideal opportunity for career development within a friendly and supportive team. The Major Projects team is set within a large planning department, dealing with a range of applications in a busy, cross District Development Management team and would be ideal for planning professionals looking to take the next step in their career. These roles are fixed term contracts, with the potential for extension following a review near the end of the contract period. We would particularly like to encourage applications from female leaders and individuals from an ethnic minority background. The Experience you will bring You will be a keen planning professional with a passion for driving and embracing positive change and innovation in the planning sector. You will have great organisational skills which allow for independent working, effective problem solving and timely report writing. You will be proficient in use of planning specific software and Windows based applications, which you use to extract and interrogate information to identify issues, plan solutions, and pursue effective action. You will have strong written and verbal communication skills in fluent English, enabling you to present development management applications at Planning Control Committee and negotiate major and complex projects with confidence. Ideally, you will have experience in: participating in masterplanning interpreting masterplans for development management creating, interpreting, and applying Design Codes using Planning Performance Agreements as project management tool You will be confident in working as part of a team, contributing to friendly and knowledgeable team discussions, and able to attend meetings outside of office hours when required. North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together. We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community. Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites. At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job. If you would like an informal chat about the post, you can contact Sam Dicocco, Principal Planning Officer (Major Sites) on . To apply please click on the 'apply button'. Closing Date: Noon 18th March 2026 Interviews: 7th - 9th April 2026
The Planner Jobs Redactive Publishing Limited
Hitchin, Hertfordshire
Senior Planning Officer (Major Projects) x2 Salary - £43,621 to £50,383 per annum (dependent upon experience) plus frequent car user allowance £1,239 per annum The Role It is an exciting time at North Hertfordshire Council within Development Management. The Council has adopted a Local Plan within which there are a number of significant major sites, including two significant new neighbourhoods of more than 2,000 homes. We are looking for senior professionals to join our major sites team in successfully delivering these sites from involvement at the initial master planning stage, to providing pre application advice, assisting/project managing design codes, through to negotiating and then finally presenting the applications at Planning Committee, through the medium of Planning Performance Agreements. You will manage your own caseload, sites of 50+ homes and other significant development proposals, and contribute to the delivery of the two significant new neighbourhoods within a team of planning professionals and specialist advisors. This is an ideal opportunity for career development within a friendly and supportive team. The Major Projects team is set within a large planning department, dealing with a range of applications in a busy, cross District Development Management team and would be ideal for planning professionals looking to take the next step in their career. These roles are fixed term contracts, with the potential for extension following a review near the end of the contract period. We would particularly like to encourage applications from female leaders and individuals from an ethnic minority background. The Experience you will bring You will be a keen planning professional with a passion for driving and embracing positive change and innovation in the planning sector. You will have great organisational skills which allow for independent working, effective problem solving and timely report writing. You will be proficient in use of planning specific software and Windows based applications, which you use to extract and interrogate information to identify issues, plan solutions, and pursue effective action. You will have strong written and verbal communication skills in fluent English, enabling you to present development management applications at Planning Control Committee and negotiate major and complex projects with confidence. Ideally, you will have experience in: participating in masterplanning interpreting masterplans for development management creating, interpreting, and applying Design Codes using Planning Performance Agreements as project management tool You will be confident in working as part of a team, contributing to friendly and knowledgeable team discussions, and able to attend meetings outside of office hours when required. North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together. We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community. Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites. At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job. If you would like an informal chat about the post, you can contact Sam Dicocco, Principal Planning Officer (Major Sites) on . To apply please click on the 'apply button'. Closing Date: Noon 18th March 2026 Interviews: 7th - 9th April 2026
Feb 21, 2026
Full time
Senior Planning Officer (Major Projects) x2 Salary - £43,621 to £50,383 per annum (dependent upon experience) plus frequent car user allowance £1,239 per annum The Role It is an exciting time at North Hertfordshire Council within Development Management. The Council has adopted a Local Plan within which there are a number of significant major sites, including two significant new neighbourhoods of more than 2,000 homes. We are looking for senior professionals to join our major sites team in successfully delivering these sites from involvement at the initial master planning stage, to providing pre application advice, assisting/project managing design codes, through to negotiating and then finally presenting the applications at Planning Committee, through the medium of Planning Performance Agreements. You will manage your own caseload, sites of 50+ homes and other significant development proposals, and contribute to the delivery of the two significant new neighbourhoods within a team of planning professionals and specialist advisors. This is an ideal opportunity for career development within a friendly and supportive team. The Major Projects team is set within a large planning department, dealing with a range of applications in a busy, cross District Development Management team and would be ideal for planning professionals looking to take the next step in their career. These roles are fixed term contracts, with the potential for extension following a review near the end of the contract period. We would particularly like to encourage applications from female leaders and individuals from an ethnic minority background. The Experience you will bring You will be a keen planning professional with a passion for driving and embracing positive change and innovation in the planning sector. You will have great organisational skills which allow for independent working, effective problem solving and timely report writing. You will be proficient in use of planning specific software and Windows based applications, which you use to extract and interrogate information to identify issues, plan solutions, and pursue effective action. You will have strong written and verbal communication skills in fluent English, enabling you to present development management applications at Planning Control Committee and negotiate major and complex projects with confidence. Ideally, you will have experience in: participating in masterplanning interpreting masterplans for development management creating, interpreting, and applying Design Codes using Planning Performance Agreements as project management tool You will be confident in working as part of a team, contributing to friendly and knowledgeable team discussions, and able to attend meetings outside of office hours when required. North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together. We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community. Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites. At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job. If you would like an informal chat about the post, you can contact Sam Dicocco, Principal Planning Officer (Major Sites) on . To apply please click on the 'apply button'. Closing Date: Noon 18th March 2026 Interviews: 7th - 9th April 2026
The Planner Jobs Redactive Publishing Limited
Baldock, Hertfordshire
Senior Planning Officer (Major Projects) x2 Salary - £43,621 to £50,383 per annum (dependent upon experience) plus frequent car user allowance £1,239 per annum The Role It is an exciting time at North Hertfordshire Council within Development Management. The Council has adopted a Local Plan within which there are a number of significant major sites, including two significant new neighbourhoods of more than 2,000 homes. We are looking for senior professionals to join our major sites team in successfully delivering these sites from involvement at the initial master planning stage, to providing pre application advice, assisting/project managing design codes, through to negotiating and then finally presenting the applications at Planning Committee, through the medium of Planning Performance Agreements. You will manage your own caseload, sites of 50+ homes and other significant development proposals, and contribute to the delivery of the two significant new neighbourhoods within a team of planning professionals and specialist advisors. This is an ideal opportunity for career development within a friendly and supportive team. The Major Projects team is set within a large planning department, dealing with a range of applications in a busy, cross District Development Management team and would be ideal for planning professionals looking to take the next step in their career. These roles are fixed term contracts, with the potential for extension following a review near the end of the contract period. We would particularly like to encourage applications from female leaders and individuals from an ethnic minority background. The Experience you will bring You will be a keen planning professional with a passion for driving and embracing positive change and innovation in the planning sector. You will have great organisational skills which allow for independent working, effective problem solving and timely report writing. You will be proficient in use of planning specific software and Windows based applications, which you use to extract and interrogate information to identify issues, plan solutions, and pursue effective action. You will have strong written and verbal communication skills in fluent English, enabling you to present development management applications at Planning Control Committee and negotiate major and complex projects with confidence. Ideally, you will have experience in: participating in masterplanning interpreting masterplans for development management creating, interpreting, and applying Design Codes using Planning Performance Agreements as project management tool You will be confident in working as part of a team, contributing to friendly and knowledgeable team discussions, and able to attend meetings outside of office hours when required. North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together. We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community. Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites. At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job. If you would like an informal chat about the post, you can contact Sam Dicocco, Principal Planning Officer (Major Sites) on . To apply please click on the 'apply button'. Closing Date: Noon 18th March 2026 Interviews: 7th - 9th April 2026
Feb 21, 2026
Full time
Senior Planning Officer (Major Projects) x2 Salary - £43,621 to £50,383 per annum (dependent upon experience) plus frequent car user allowance £1,239 per annum The Role It is an exciting time at North Hertfordshire Council within Development Management. The Council has adopted a Local Plan within which there are a number of significant major sites, including two significant new neighbourhoods of more than 2,000 homes. We are looking for senior professionals to join our major sites team in successfully delivering these sites from involvement at the initial master planning stage, to providing pre application advice, assisting/project managing design codes, through to negotiating and then finally presenting the applications at Planning Committee, through the medium of Planning Performance Agreements. You will manage your own caseload, sites of 50+ homes and other significant development proposals, and contribute to the delivery of the two significant new neighbourhoods within a team of planning professionals and specialist advisors. This is an ideal opportunity for career development within a friendly and supportive team. The Major Projects team is set within a large planning department, dealing with a range of applications in a busy, cross District Development Management team and would be ideal for planning professionals looking to take the next step in their career. These roles are fixed term contracts, with the potential for extension following a review near the end of the contract period. We would particularly like to encourage applications from female leaders and individuals from an ethnic minority background. The Experience you will bring You will be a keen planning professional with a passion for driving and embracing positive change and innovation in the planning sector. You will have great organisational skills which allow for independent working, effective problem solving and timely report writing. You will be proficient in use of planning specific software and Windows based applications, which you use to extract and interrogate information to identify issues, plan solutions, and pursue effective action. You will have strong written and verbal communication skills in fluent English, enabling you to present development management applications at Planning Control Committee and negotiate major and complex projects with confidence. Ideally, you will have experience in: participating in masterplanning interpreting masterplans for development management creating, interpreting, and applying Design Codes using Planning Performance Agreements as project management tool You will be confident in working as part of a team, contributing to friendly and knowledgeable team discussions, and able to attend meetings outside of office hours when required. North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together. We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community. Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites. At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job. If you would like an informal chat about the post, you can contact Sam Dicocco, Principal Planning Officer (Major Sites) on . To apply please click on the 'apply button'. Closing Date: Noon 18th March 2026 Interviews: 7th - 9th April 2026
Place Director Bournemouth, Christchurch and Poole (BCP) The 10 year plan for Health is changing the NHS and local community landscape. In Bournemouth, Christchurch & Poole (BCP) we are committed to working jointly to improve the lives of the people we serve. That is why we are recruiting a Place Director for BCP. This is a pivotal leadership role at the heart of shaping health and care outcomes for one of the most diverse and rapidly evolving areas within our Integrated Care System. This is a rare opportunity to lead integrated health and care strategy for a population with significant variation in need, from coastal communities experiencing deprivation, to vibrant student, family and retirement populations. Your leadership will directly influence how services work together to improve population health, reduce inequalities, and deliver consistently high quality care across BCP. Main duties of the job The Place Director is responsible for providing strategic leadership and ensuring strong local relationships between the ICB and local leaders within a defined geographical Place within the cluster (defined for this purpose as a Council area). They represent the ICB at place as a senior system leader leading the local commissioning of integrated, neighbourhood-based health and care services, ensuring alignment with local population health needs, local priorities, and system-wide objectives. The Place Director is responsible for ensuring that commissioned services delivered by providers in their area achieve the agreed outcomes. The post-holder will support delivery of the ICBs statutory duties at place, including promoting integration with local authorities and partners, reducing inequalities, improving service quality, and ensuring public involvement in decisions affecting local communities. The role will ensure that place-based plans and delivery arrangements comply with the NHS Constitution, safeguarding requirements, and the statutory Triple Aim, and will contribute to the ICBs duties relating to population health, quality improvement and efficient use of resources. About us Overview of Our Organisation In Dorset, we work together across Place to improve the health, wellbeing and life opportunities of the people who live and work in our communities. Our partnerships are rooted locally, bringing together organisations and teams who know their populations best and can act quickly to make a real difference. We are part of a wider Cluster with our partners in Somerset and BSW. We will formally cluster on 1 April 2026 and then merge in April 2027. Working at both Place and Cluster level allows us to share expertise, align approaches and take forward change in a consistent, people-centred way. What We Do Our partnership work focuses on joining up health and care, improving population health and reducing inequalities across our local communities. By working together at Place and across the Cluster, we aim to: Improve outcomes in population health and healthcare Reduce inequalities in access, experience and outcomes Use our resources in the most effective way Contribute to the wider social and economic wellbeing of our communities We do this by strengthening collaboration, supporting prevention, using data and insight more effectively, and designing services that reflect the needs and strengths of our local populations. Job responsibilities Please see attached for full job description. 1. Strategic Leadership and Partnership Lead the development and implementation of the ICB Place plan, aligned to the overall Population Health Improvement strategy. Facilitate the development of local place-based partnerships between providers, local government and other stakeholders, including the VCSE that will enable, overtime, the delegation of place-based budgets from the ICB. Be the face of the ICB at place, developing positive relationships with all partners and having a mandate to lead local discussions on behalf of the ICB. Working with the Chief Officer for Population Health Improvement they will develop a deep understanding of the character and needs of the local population through local intelligence and knowledge of what the data is saying about local needs, this includes developing strong working arrangements with the Director of Public Health. Ensure that local priorities from the place-based partnerships inform commissioning priorities at a cluster level. Act as the ICB system convenor at Place, supporting the delivery of local service transformation. Provider robust financial management of any delegated budgets in line with the ICBs standing financial instructions. 2. Leadership of Place based Commissioning Lead the development of joint commissioning, in line (and informing) the overall ICB Population Health Improvement Strategy to improve population health and outcomes, reduce inequalities and improve access to consistently high quality and efficient services and drive value-based healthcare. Identify opportunities to improve commissioning with the local council and be accountable for the effective delivery of the Better Care Fund. Lead the local primary care commissioning team, ensuring that plans align and inform the Cluster wide primary care strategy and that local delivery plans are developed to improve the provision of GP, dentistry, optometry and pharmacy services, taking account of cluster-wide Primary Care commissioning policies and plans. Accountable for the delivery of neighbourhood health models at place, working with partners to develop a clear local neighbourhood development plan in line with the ICBs overall neighbourhood strategy. Ensure that commissioned services are delivered to the agreed outcomes by Providers at place. Influence local resource deployment within an agreed financial framework, ensuring alignment to local priorities. Provide executive leadership, sponsorship and oversight to a designated area of commissioning across the cluster, informing strategy and commissioning plans for this area The areas are planned care; urgent and emergency care; children, young people and families; mental health, learning disabilities and autism; community care; specialist commissioning. Work in a matrix style with the central commissioning teams to develop and implement commissioning plans for this area. Ensure that commissioning plans in this area reflect population needs, national guidance and local priorities. Ensure local commissioning and service changes reflect public involvement and the views of communities. Report on outcomes to the wider ICB executive and Board as required. Ensure local quality and safety issues are identified, escalated and addressed through established mechanisms with the Chief Nursing Officer and Chief Medical Officer. Ensure place-based services comply with safeguarding requirements and elevate concerns appropriately. 4. Organisational Leadership Provide inspirational and inclusive leadership, building a high performing function within the ICB. Contribute to the collective leadership of the ICB Executive team, shaping corporate strategy and organisational culture. Act as a visible and credible leader within regional and national forums, influencing policy development and innovation. Provide visible leadership for inclusion, ensuring that equity, diversity and belonging are embedded in culture, decision-making and organisational practice across the ICB. Person Specification Qualifications Educated to post-graduate level in relevant subject or equivalent level of experience of working at a similar level in a relevant area. Evidence of continuing professional development. Experience Significant experience in senior leadership roles with the NHS, local government or a complex partnership environment. Proven track record in commissioning, service transformation and partnership working across health and care systems. Commissioning experience in at least one of the following: planned care, urgent and emergency care, children, young people and families, mental health, learning disabilities and autism, community care and digital/technology Experience of Primary Care Commissioning Experience of managing highly sensitive situations with stakeholders Experience of managing relationships with political stakeholders and a good understanding of local democratic processes and the role of Elected leaders. Skills, capabilities and knowledge Exceptional communication, negotiation and influencing skills with very senior stakeholder. Strategic problem solving, analytical rigour, and numeracy to support financial leadership. Strong understanding of integrated care, population health management and strategies to reduce inequalities. Substantial system leadership healthcare experience within regulatory or complex systems. Able to demonstrate a commitment and understanding of the contributions made by the VCSE. Sound knowledge of health and care financial planning and budgeting at a corporate and/or system level. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 21, 2026
Full time
Place Director Bournemouth, Christchurch and Poole (BCP) The 10 year plan for Health is changing the NHS and local community landscape. In Bournemouth, Christchurch & Poole (BCP) we are committed to working jointly to improve the lives of the people we serve. That is why we are recruiting a Place Director for BCP. This is a pivotal leadership role at the heart of shaping health and care outcomes for one of the most diverse and rapidly evolving areas within our Integrated Care System. This is a rare opportunity to lead integrated health and care strategy for a population with significant variation in need, from coastal communities experiencing deprivation, to vibrant student, family and retirement populations. Your leadership will directly influence how services work together to improve population health, reduce inequalities, and deliver consistently high quality care across BCP. Main duties of the job The Place Director is responsible for providing strategic leadership and ensuring strong local relationships between the ICB and local leaders within a defined geographical Place within the cluster (defined for this purpose as a Council area). They represent the ICB at place as a senior system leader leading the local commissioning of integrated, neighbourhood-based health and care services, ensuring alignment with local population health needs, local priorities, and system-wide objectives. The Place Director is responsible for ensuring that commissioned services delivered by providers in their area achieve the agreed outcomes. The post-holder will support delivery of the ICBs statutory duties at place, including promoting integration with local authorities and partners, reducing inequalities, improving service quality, and ensuring public involvement in decisions affecting local communities. The role will ensure that place-based plans and delivery arrangements comply with the NHS Constitution, safeguarding requirements, and the statutory Triple Aim, and will contribute to the ICBs duties relating to population health, quality improvement and efficient use of resources. About us Overview of Our Organisation In Dorset, we work together across Place to improve the health, wellbeing and life opportunities of the people who live and work in our communities. Our partnerships are rooted locally, bringing together organisations and teams who know their populations best and can act quickly to make a real difference. We are part of a wider Cluster with our partners in Somerset and BSW. We will formally cluster on 1 April 2026 and then merge in April 2027. Working at both Place and Cluster level allows us to share expertise, align approaches and take forward change in a consistent, people-centred way. What We Do Our partnership work focuses on joining up health and care, improving population health and reducing inequalities across our local communities. By working together at Place and across the Cluster, we aim to: Improve outcomes in population health and healthcare Reduce inequalities in access, experience and outcomes Use our resources in the most effective way Contribute to the wider social and economic wellbeing of our communities We do this by strengthening collaboration, supporting prevention, using data and insight more effectively, and designing services that reflect the needs and strengths of our local populations. Job responsibilities Please see attached for full job description. 1. Strategic Leadership and Partnership Lead the development and implementation of the ICB Place plan, aligned to the overall Population Health Improvement strategy. Facilitate the development of local place-based partnerships between providers, local government and other stakeholders, including the VCSE that will enable, overtime, the delegation of place-based budgets from the ICB. Be the face of the ICB at place, developing positive relationships with all partners and having a mandate to lead local discussions on behalf of the ICB. Working with the Chief Officer for Population Health Improvement they will develop a deep understanding of the character and needs of the local population through local intelligence and knowledge of what the data is saying about local needs, this includes developing strong working arrangements with the Director of Public Health. Ensure that local priorities from the place-based partnerships inform commissioning priorities at a cluster level. Act as the ICB system convenor at Place, supporting the delivery of local service transformation. Provider robust financial management of any delegated budgets in line with the ICBs standing financial instructions. 2. Leadership of Place based Commissioning Lead the development of joint commissioning, in line (and informing) the overall ICB Population Health Improvement Strategy to improve population health and outcomes, reduce inequalities and improve access to consistently high quality and efficient services and drive value-based healthcare. Identify opportunities to improve commissioning with the local council and be accountable for the effective delivery of the Better Care Fund. Lead the local primary care commissioning team, ensuring that plans align and inform the Cluster wide primary care strategy and that local delivery plans are developed to improve the provision of GP, dentistry, optometry and pharmacy services, taking account of cluster-wide Primary Care commissioning policies and plans. Accountable for the delivery of neighbourhood health models at place, working with partners to develop a clear local neighbourhood development plan in line with the ICBs overall neighbourhood strategy. Ensure that commissioned services are delivered to the agreed outcomes by Providers at place. Influence local resource deployment within an agreed financial framework, ensuring alignment to local priorities. Provide executive leadership, sponsorship and oversight to a designated area of commissioning across the cluster, informing strategy and commissioning plans for this area The areas are planned care; urgent and emergency care; children, young people and families; mental health, learning disabilities and autism; community care; specialist commissioning. Work in a matrix style with the central commissioning teams to develop and implement commissioning plans for this area. Ensure that commissioning plans in this area reflect population needs, national guidance and local priorities. Ensure local commissioning and service changes reflect public involvement and the views of communities. Report on outcomes to the wider ICB executive and Board as required. Ensure local quality and safety issues are identified, escalated and addressed through established mechanisms with the Chief Nursing Officer and Chief Medical Officer. Ensure place-based services comply with safeguarding requirements and elevate concerns appropriately. 4. Organisational Leadership Provide inspirational and inclusive leadership, building a high performing function within the ICB. Contribute to the collective leadership of the ICB Executive team, shaping corporate strategy and organisational culture. Act as a visible and credible leader within regional and national forums, influencing policy development and innovation. Provide visible leadership for inclusion, ensuring that equity, diversity and belonging are embedded in culture, decision-making and organisational practice across the ICB. Person Specification Qualifications Educated to post-graduate level in relevant subject or equivalent level of experience of working at a similar level in a relevant area. Evidence of continuing professional development. Experience Significant experience in senior leadership roles with the NHS, local government or a complex partnership environment. Proven track record in commissioning, service transformation and partnership working across health and care systems. Commissioning experience in at least one of the following: planned care, urgent and emergency care, children, young people and families, mental health, learning disabilities and autism, community care and digital/technology Experience of Primary Care Commissioning Experience of managing highly sensitive situations with stakeholders Experience of managing relationships with political stakeholders and a good understanding of local democratic processes and the role of Elected leaders. Skills, capabilities and knowledge Exceptional communication, negotiation and influencing skills with very senior stakeholder. Strategic problem solving, analytical rigour, and numeracy to support financial leadership. Strong understanding of integrated care, population health management and strategies to reduce inequalities. Substantial system leadership healthcare experience within regulatory or complex systems. Able to demonstrate a commitment and understanding of the contributions made by the VCSE. Sound knowledge of health and care financial planning and budgeting at a corporate and/or system level. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Royston, Hertfordshire
Senior Planning Officer (Major Projects) x2 Salary - £43,621 to £50,383 per annum (dependent upon experience) plus frequent car user allowance £1,239 per annum The Role It is an exciting time at North Hertfordshire Council within Development Management. The Council has adopted a Local Plan within which there are a number of significant major sites, including two significant new neighbourhoods of more than 2,000 homes. We are looking for senior professionals to join our major sites team in successfully delivering these sites from involvement at the initial master planning stage, to providing pre application advice, assisting/project managing design codes, through to negotiating and then finally presenting the applications at Planning Committee, through the medium of Planning Performance Agreements. You will manage your own caseload, sites of 50+ homes and other significant development proposals, and contribute to the delivery of the two significant new neighbourhoods within a team of planning professionals and specialist advisors. This is an ideal opportunity for career development within a friendly and supportive team. The Major Projects team is set within a large planning department, dealing with a range of applications in a busy, cross District Development Management team and would be ideal for planning professionals looking to take the next step in their career. These roles are fixed term contracts, with the potential for extension following a review near the end of the contract period. We would particularly like to encourage applications from female leaders and individuals from an ethnic minority background. The Experience you will bring You will be a keen planning professional with a passion for driving and embracing positive change and innovation in the planning sector. You will have great organisational skills which allow for independent working, effective problem solving and timely report writing. You will be proficient in use of planning specific software and Windows based applications, which you use to extract and interrogate information to identify issues, plan solutions, and pursue effective action. You will have strong written and verbal communication skills in fluent English, enabling you to present development management applications at Planning Control Committee and negotiate major and complex projects with confidence. Ideally, you will have experience in: participating in masterplanning interpreting masterplans for development management creating, interpreting, and applying Design Codes using Planning Performance Agreements as project management tool You will be confident in working as part of a team, contributing to friendly and knowledgeable team discussions, and able to attend meetings outside of office hours when required. North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together. We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community. Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites. At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job. If you would like an informal chat about the post, you can contact Sam Dicocco, Principal Planning Officer (Major Sites) on . To apply please click on the 'apply button'. Closing Date: Noon 18th March 2026 Interviews: 7th - 9th April 2026
Feb 21, 2026
Full time
Senior Planning Officer (Major Projects) x2 Salary - £43,621 to £50,383 per annum (dependent upon experience) plus frequent car user allowance £1,239 per annum The Role It is an exciting time at North Hertfordshire Council within Development Management. The Council has adopted a Local Plan within which there are a number of significant major sites, including two significant new neighbourhoods of more than 2,000 homes. We are looking for senior professionals to join our major sites team in successfully delivering these sites from involvement at the initial master planning stage, to providing pre application advice, assisting/project managing design codes, through to negotiating and then finally presenting the applications at Planning Committee, through the medium of Planning Performance Agreements. You will manage your own caseload, sites of 50+ homes and other significant development proposals, and contribute to the delivery of the two significant new neighbourhoods within a team of planning professionals and specialist advisors. This is an ideal opportunity for career development within a friendly and supportive team. The Major Projects team is set within a large planning department, dealing with a range of applications in a busy, cross District Development Management team and would be ideal for planning professionals looking to take the next step in their career. These roles are fixed term contracts, with the potential for extension following a review near the end of the contract period. We would particularly like to encourage applications from female leaders and individuals from an ethnic minority background. The Experience you will bring You will be a keen planning professional with a passion for driving and embracing positive change and innovation in the planning sector. You will have great organisational skills which allow for independent working, effective problem solving and timely report writing. You will be proficient in use of planning specific software and Windows based applications, which you use to extract and interrogate information to identify issues, plan solutions, and pursue effective action. You will have strong written and verbal communication skills in fluent English, enabling you to present development management applications at Planning Control Committee and negotiate major and complex projects with confidence. Ideally, you will have experience in: participating in masterplanning interpreting masterplans for development management creating, interpreting, and applying Design Codes using Planning Performance Agreements as project management tool You will be confident in working as part of a team, contributing to friendly and knowledgeable team discussions, and able to attend meetings outside of office hours when required. North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together. We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community. Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites. At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job. If you would like an informal chat about the post, you can contact Sam Dicocco, Principal Planning Officer (Major Sites) on . To apply please click on the 'apply button'. Closing Date: Noon 18th March 2026 Interviews: 7th - 9th April 2026
A well-established Housing Association in Watford is seeking a Temporary Accommodation Officer to manage tenancies and ensure high-quality neighbourhood services. This role involves supporting residents with complex needs, conducting tenancy audits, and managing arrears. Ideal candidates should have experience in social housing, strong communication skills, and knowledge of housing legislation. The role offers hybrid working, flexible hours, and a minimum 2-month contract with a competitive hourly rate.
Feb 21, 2026
Full time
A well-established Housing Association in Watford is seeking a Temporary Accommodation Officer to manage tenancies and ensure high-quality neighbourhood services. This role involves supporting residents with complex needs, conducting tenancy audits, and managing arrears. Ideal candidates should have experience in social housing, strong communication skills, and knowledge of housing legislation. The role offers hybrid working, flexible hours, and a minimum 2-month contract with a competitive hourly rate.
We are recruiting on behalf of a well-established Housing Association for an experienced Temporary Accommodation Officer to deliver high-quality tenancy and neighbourhood management services across temporary accommodation, Housing First and general needs tenancies. This is a varied, customer-facing role supporting residents, including those with complex and vulnerable needs, ensuring sustainable tenancies and safe, well-managed neighbourhoods. Key Responsibilities of a Temporary Accommodation Officer: Managing tenancies within temporary accommodation and mixed tenure patches, ensuring pre-tenancy work, risk assessments and reviews are completed Supporting vulnerable tenants and working closely with support agencies to sustain tenancies Conducting move-in checks, 6-week settling-in visits, 9-month starter tenancy reviews and ongoing tenancy audits Managing rent arrears, setting up repayment plans and reducing debt Handling ASB cases, tenancy breaches, safeguarding concerns and multi-agency casework Representing the organisation at court, preparing court bundles and attending external meetings Undertaking estate and property inspections, including fire safety checks, and liaising with contractors Managing void turnaround to minimise re-let times Overseeing mutual exchanges, successions and tenancy assignments Acting as a key point of contact for residents, councillors and community stakeholders Supporting business continuity and emergency response when required What We'd Love To See From You: Proven experience in tenancy and/or neighbourhood management within social housing Experience working with vulnerable tenants and individuals with complex needs Strong knowledge of housing legislation and safeguarding responsibilities Experience managing arrears, ASB and challenging tenancy situations Confident preparing court documentation and attending hearings Excellent communication, negotiation and organisational skills Comfortable working both independently and collaboratively Strong IT skills and experience using housing management systems Full UK driving licence with access to a vehicle (business insurance required) Basic DBS check required What this Temporary Accommodation Officer role has to offer: Hybrid working Minimum 2 month contract Competitive hourly rate Flexible working hours If this Temporary Accommodation Officer role is for you please apply or contact
Feb 21, 2026
Full time
We are recruiting on behalf of a well-established Housing Association for an experienced Temporary Accommodation Officer to deliver high-quality tenancy and neighbourhood management services across temporary accommodation, Housing First and general needs tenancies. This is a varied, customer-facing role supporting residents, including those with complex and vulnerable needs, ensuring sustainable tenancies and safe, well-managed neighbourhoods. Key Responsibilities of a Temporary Accommodation Officer: Managing tenancies within temporary accommodation and mixed tenure patches, ensuring pre-tenancy work, risk assessments and reviews are completed Supporting vulnerable tenants and working closely with support agencies to sustain tenancies Conducting move-in checks, 6-week settling-in visits, 9-month starter tenancy reviews and ongoing tenancy audits Managing rent arrears, setting up repayment plans and reducing debt Handling ASB cases, tenancy breaches, safeguarding concerns and multi-agency casework Representing the organisation at court, preparing court bundles and attending external meetings Undertaking estate and property inspections, including fire safety checks, and liaising with contractors Managing void turnaround to minimise re-let times Overseeing mutual exchanges, successions and tenancy assignments Acting as a key point of contact for residents, councillors and community stakeholders Supporting business continuity and emergency response when required What We'd Love To See From You: Proven experience in tenancy and/or neighbourhood management within social housing Experience working with vulnerable tenants and individuals with complex needs Strong knowledge of housing legislation and safeguarding responsibilities Experience managing arrears, ASB and challenging tenancy situations Confident preparing court documentation and attending hearings Excellent communication, negotiation and organisational skills Comfortable working both independently and collaboratively Strong IT skills and experience using housing management systems Full UK driving licence with access to a vehicle (business insurance required) Basic DBS check required What this Temporary Accommodation Officer role has to offer: Hybrid working Minimum 2 month contract Competitive hourly rate Flexible working hours If this Temporary Accommodation Officer role is for you please apply or contact
Job Title: Civil Enforcement Officer Service Area: Environment & Neighbourhood - Parking Enforcement Operations Reports to: Parking Enforcement Supervisor Grade: Scale 4 Role Purpose To enforce parking regulations within the borough, ensuring compliance with council policies while representing Haringey Council professionally. The role involves patrolling streets, issuing Penalty Charge Notices (PCNs), assisting the public, and supporting road safety and traffic management objectives. Key Responsibilities Patrol designated areas to enforce parking and footway restrictions. Issue PCNs using handheld devices and provide photographic evidence of contraventions. Advise and assist the public regarding parking regulations, handling challenging situations calmly. Authorize vehicle removals and report abandoned vehicles or damaged street furniture. Maintain accurate records, reports, and documentation to support enforcement actions. Follow health, safety, and council policies, including use and care of equipment and uniform. Attend court or adjudication hearings when required. Undertake occasional additional duties, such as assisting in CCTV monitoring. Skills & Experience Experience working with the public and in a Civil Enforcement Officer role. Clear communication skills and ability to handle conflict professionally. Ability to use handheld computers and maintain written records. Physically fit to patrol on foot in all weather; flexible to work weekends and evenings. Basic numeracy and attention to detail. Desirable: Parking enforcement qualification (City & Guilds 1950 or NVQ Level 2), full driving license. Working Environment Outdoor patrolling, walking up to a mile per shift, sometimes in isolated areas. Exposure to varying weather conditions and occasional unsocial hours. Use of council equipment including handheld computers, body-worn cameras, radios, and printers.
Feb 20, 2026
Full time
Job Title: Civil Enforcement Officer Service Area: Environment & Neighbourhood - Parking Enforcement Operations Reports to: Parking Enforcement Supervisor Grade: Scale 4 Role Purpose To enforce parking regulations within the borough, ensuring compliance with council policies while representing Haringey Council professionally. The role involves patrolling streets, issuing Penalty Charge Notices (PCNs), assisting the public, and supporting road safety and traffic management objectives. Key Responsibilities Patrol designated areas to enforce parking and footway restrictions. Issue PCNs using handheld devices and provide photographic evidence of contraventions. Advise and assist the public regarding parking regulations, handling challenging situations calmly. Authorize vehicle removals and report abandoned vehicles or damaged street furniture. Maintain accurate records, reports, and documentation to support enforcement actions. Follow health, safety, and council policies, including use and care of equipment and uniform. Attend court or adjudication hearings when required. Undertake occasional additional duties, such as assisting in CCTV monitoring. Skills & Experience Experience working with the public and in a Civil Enforcement Officer role. Clear communication skills and ability to handle conflict professionally. Ability to use handheld computers and maintain written records. Physically fit to patrol on foot in all weather; flexible to work weekends and evenings. Basic numeracy and attention to detail. Desirable: Parking enforcement qualification (City & Guilds 1950 or NVQ Level 2), full driving license. Working Environment Outdoor patrolling, walking up to a mile per shift, sometimes in isolated areas. Exposure to varying weather conditions and occasional unsocial hours. Use of council equipment including handheld computers, body-worn cameras, radios, and printers.
