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neighbourhood officer
Sellick Partnership
Housing Officer
Sellick Partnership Burton-on-trent, Staffordshire
Housing Officer Burton on Trent Flexible - full time - 37.5 hours per week Contracted position Duration - 3-6 months Hourly Rate - Negotiable Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support. Duties of the Housing Officer role will include, but is not limited to: Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents. Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully. Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions. Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation. Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns. Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues. Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues. The successful Housing Officer will have: Previous experience within a housing officer position Enhanced DBS - preferred Access to a vehicle If you are interested in the above role, please apply or contact Josh Meek at Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 12, 2026
Contractor
Housing Officer Burton on Trent Flexible - full time - 37.5 hours per week Contracted position Duration - 3-6 months Hourly Rate - Negotiable Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support. Duties of the Housing Officer role will include, but is not limited to: Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents. Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully. Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions. Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation. Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns. Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues. Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues. The successful Housing Officer will have: Previous experience within a housing officer position Enhanced DBS - preferred Access to a vehicle If you are interested in the above role, please apply or contact Josh Meek at Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Habitat for Humanity Great Britain
Head of Construction
Habitat for Humanity Great Britain
A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme. Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. Job Purpose The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB s construction and property portfolio. Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites. The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance. This role is central to translating Habitat GB s mission and strategy into high-quality, buildable, scalable projects that maximise social impact. Key Accountabilities/Responsibilities Construction & Programme Delivery • Lead the planning, design and delivery of Habitat GB s demonstration construction projects within the ES2H programme. • Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning. • Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change. • Provide expert construction input into organisational decision-making, risk management, and strategy implementation. Building Pipeline Development & Feasibility Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain. Conduct frequent site visits to assess empty or underutilised commercial buildings. Undertake and/or oversee: Building diagnostics and technical surveys Early identification of structural, asbestos, planning, fire and compliance risks Location-based risk profiling (logistics, supply chains, neighbourhood constraints) Act as the organisation s technical authority on building viability and conversion risk. Design, Specification & Cost Leadership Develop initial design concepts, spatial layouts and performance specifications that balance cost efficiency, compliance, buildability and the dignity of residents. Ensure all designs meet relevant statutory and organisational requirements, including: UK Building Regulations Fire safety and CDM 2015 Sustainability and environmental standards Provide client side cost leadership and quantity surveying oversight across projects, including: Preparing feasibility cost models, early stage estimates and robust construction budgets Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives Maintaining effective cost control and financial visibility throughout delivery Lead the appointment and management of architects, planning consultants and specialist technical advisors as required. Construction Delivery, Contractor & Site Management Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis. Ensure projects are delivered: safely; to specification; on time and within approved budgets Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems. Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence. Health, Safety & Risk Management Be responsible for Health & Safety across Habitat GB s construction and property portfolio. Ensure full compliance with relevant legislation, including CDM 2015. Oversee: Risk assessments and method statements (RAMS) Training and inductions Incident reporting and corrective actions Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely. Work with colleagues to ensure appropriate insurances are in place. Financial Management & Reporting Own construction and maintenance budgets, ensuring strong financial control and value for money. Lead procurement processes for works, materials, and equipment. Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices. Maintain robust project management tools, trackers, schedules, and cost sheets. Provide regular input into organisational performance reporting, risk registers, and assurance processes. People Leadership & Culture Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development. Lead, motivate, and develop a high-performing, values-driven team and contractor network. Ensure good practice management of consultants, contractors and volunteers. Role model Habitat GB s values, including commitment to equity, diversity, inclusion and safeguarding. Person profile: Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery. Strong technical understanding of: • UK Building Regulations and fire safety requirements • Permitted Development rights and planning constraints • Health & Safety management, including CDM 2015 Strong client side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects. Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best value outcomes. Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity. Relevant construction or built environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar). Valid CSCS card. Recognised Health & Safety qualification (e.g. IOSH or SMSTS). Full UK driving licence. Skills and competencies: Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations. Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects. Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies. Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders. Willing and able to travel extensively across Great Britain in support of project development and delivery. To apply for the role , please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.
May 11, 2026
Full time
A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme. Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. Job Purpose The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB s construction and property portfolio. Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites. The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance. This role is central to translating Habitat GB s mission and strategy into high-quality, buildable, scalable projects that maximise social impact. Key Accountabilities/Responsibilities Construction & Programme Delivery • Lead the planning, design and delivery of Habitat GB s demonstration construction projects within the ES2H programme. • Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning. • Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change. • Provide expert construction input into organisational decision-making, risk management, and strategy implementation. Building Pipeline Development & Feasibility Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain. Conduct frequent site visits to assess empty or underutilised commercial buildings. Undertake and/or oversee: Building diagnostics and technical surveys Early identification of structural, asbestos, planning, fire and compliance risks Location-based risk profiling (logistics, supply chains, neighbourhood constraints) Act as the organisation s technical authority on building viability and conversion risk. Design, Specification & Cost Leadership Develop initial design concepts, spatial layouts and performance specifications that balance cost efficiency, compliance, buildability and the dignity of residents. Ensure all designs meet relevant statutory and organisational requirements, including: UK Building Regulations Fire safety and CDM 2015 Sustainability and environmental standards Provide client side cost leadership and quantity surveying oversight across projects, including: Preparing feasibility cost models, early stage estimates and robust construction budgets Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives Maintaining effective cost control and financial visibility throughout delivery Lead the appointment and management of architects, planning consultants and specialist technical advisors as required. Construction Delivery, Contractor & Site Management Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis. Ensure projects are delivered: safely; to specification; on time and within approved budgets Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems. Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence. Health, Safety & Risk Management Be responsible for Health & Safety across Habitat GB s construction and property portfolio. Ensure full compliance with relevant legislation, including CDM 2015. Oversee: Risk assessments and method statements (RAMS) Training and inductions Incident reporting and corrective actions Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely. Work with colleagues to ensure appropriate insurances are in place. Financial Management & Reporting Own construction and maintenance budgets, ensuring strong financial control and value for money. Lead procurement processes for works, materials, and equipment. Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices. Maintain robust project management tools, trackers, schedules, and cost sheets. Provide regular input into organisational performance reporting, risk registers, and assurance processes. People Leadership & Culture Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development. Lead, motivate, and develop a high-performing, values-driven team and contractor network. Ensure good practice management of consultants, contractors and volunteers. Role model Habitat GB s values, including commitment to equity, diversity, inclusion and safeguarding. Person profile: Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery. Strong technical understanding of: • UK Building Regulations and fire safety requirements • Permitted Development rights and planning constraints • Health & Safety management, including CDM 2015 Strong client side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects. Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best value outcomes. Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity. Relevant construction or built environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar). Valid CSCS card. Recognised Health & Safety qualification (e.g. IOSH or SMSTS). Full UK driving licence. Skills and competencies: Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations. Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects. Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies. Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders. Willing and able to travel extensively across Great Britain in support of project development and delivery. To apply for the role , please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.
Housing & Neighbourhood Officer
Guinness Partnership Crewe, Cheshire
JOB DESCRIPTION The Housing & Neighbourhoods team at The Guinness Partnership play a crucial role in safeguarding our communities and delivering our social purpose: providing safe, high-quality homes and essential housing services to our residents. We have a new opportunity for a Housing & Neighbourhood Officer to join us on a 9 month fixed term contract click apply for full job details
May 11, 2026
Contractor
JOB DESCRIPTION The Housing & Neighbourhoods team at The Guinness Partnership play a crucial role in safeguarding our communities and delivering our social purpose: providing safe, high-quality homes and essential housing services to our residents. We have a new opportunity for a Housing & Neighbourhood Officer to join us on a 9 month fixed term contract click apply for full job details
Neighbourhood Services Officer
One Vision Housing
Neighbourhood Services Officer (Housing Officer) We are currently looking for a Neighbourhood Services ( Housing Officer) to join our One Vision Housing team at The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances click apply for full job details
May 11, 2026
Full time
Neighbourhood Services Officer (Housing Officer) We are currently looking for a Neighbourhood Services ( Housing Officer) to join our One Vision Housing team at The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances click apply for full job details
Lincolnshire Housing Partnership
Neighbourhood Officer
Lincolnshire Housing Partnership Grimsby, Lincolnshire
Are you looking for a role where every day brings a new challenge? A fresh opportunity to make local communities safer, stronger, and feel more connected? At Lincolnshire Housing Partnership , we're passionate about giving our communities a strong, trusted voice. We are looking for a Neighbourhood Officer to join our team and bring communities together, support wellbeing, and help create environments where our customers feel valued. Location: Agile- Grimsby Contract: Permanent Salary: £32,293.92 Why Join LHP? We're more than a housing provider - we're a purpose driven team that cares deeply about our customers, our communities, and each other. Alongside an annual salary of £32,293.92 you'll enjoy a fantastic range of benefits: - An employee wellbeing package worth up to £1,200 per year (Westfield Health) -Enhanced family leave and maternity policies. Discounted shopping vouchers. A brilliant salary sacrifices pension scheme - with up to 12% employer contribution. 32 days' holiday (including bank holidays), increasing annually for your first five years. Opportunities to earn extra leave for full attendance, plus buy/sell options. Access to Mental Health First Aiders across the business. You'll also join a positive team culture where your development is a priority and your ideas are valued. What is a typical week as our Neighbourhood Officer? As our Neighbourhood Officer, you will be responsible for acting as the primary interface with customers of LHP, delivering an excellent customer focused housing management service that achieves LHP's core objectives, with a focus on sustaining tenancies and improving quality of life. The role will involve a mix of administrative tasks, diary management and customer facing estate based, utilising mobile working on a day-to-day basis and coordinating and facilitating interventions to ensure that our customers are able to live independently and live in safe, well maintained and affordable homes. A typical day will include: Managing tenancy issues and overseeing the customer relationship from tenancy start date to eventual tenancy termination. This will include extensive liaising with the tenant, colleagues within LHP, external partners such as the local authority and the voluntary sector. Compliance including undertaking health and safety checks, fire, legionella, estate and block checks. Managing a rolling programme of tenancy audits/routine tenancy visits to validate tenancies and check on property condition working with tenants to ensure that tenancies are sustained. Working with other LHP departments to undertake the decanting of tenants for property refurbishments and major repair. Responsibility for the whole housing, tenancy and estate management functions within the designated area. Actively promoting tenancy sustainment, by giving tenants appropriate advice and reasonable opportunity to take responsibility and comply with the terms of their conditions of tenancy from the start of the tenancy through to termination and vacation of the property. Responsibility for systematic recording and efficient completion of all required housing management service functions and information through the approved, recording, storing and retrieval systems to enable production of required management reports and enforcement of tenancy condition terms, where necessary. Working with tenants after signposting or referral to ensure that services have been joined up and that there has been a positive outcome, including, where appropriate, any safeguarding issues. Working with colleagues to maximise income to the tenant and organisation through rents and service charges and ensuring that arrears are kept to an absolute minimum. Applying a rent first approach by being aware of arrears and discuss with tenant at every opportunity. Representing LHP in court with regard to legal action necessary for breaches of tenancy related conditions. Liaising with external agencies about matters concerning tenants' welfare and behaviour, e.g. Social Care, Probation, Police and Schools, and to attend and participate in Team around the Child (TAC), Child Protection and Child in Need (CIN) meetings. Complying with safe systems of working processes to ensure the safety for self, employees and customers. Attending emergency call outs as required. What are we looking for? Up-to-date knowledge of national housing and social policy issues, law, good practice and innovation. Working knowledge of relevant legislation, such as Housing, Equal Opportunities, Health & Safety, General Data Protection Regulations. Prepared to work flexibly, including occasional evenings or weekends as per the requirements of the service. It would be great if you had: Professional Qualification in housing and/or customer service. Experience of Court processes and ability to present cases in Court. Experience of MGI customer service excellence. How to apply Please include your CV and a strong cover letter outlining your relevant experience and what makes you a great fit for this role! We're looking to hold interviews on Friday 22nd May at our Grimsby office Finally some key Information At Lincolnshire Housing Partnership , we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates. It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities. To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process All offers of Employment is subject to a DBS Check and Satisfactory References
May 11, 2026
Full time
Are you looking for a role where every day brings a new challenge? A fresh opportunity to make local communities safer, stronger, and feel more connected? At Lincolnshire Housing Partnership , we're passionate about giving our communities a strong, trusted voice. We are looking for a Neighbourhood Officer to join our team and bring communities together, support wellbeing, and help create environments where our customers feel valued. Location: Agile- Grimsby Contract: Permanent Salary: £32,293.92 Why Join LHP? We're more than a housing provider - we're a purpose driven team that cares deeply about our customers, our communities, and each other. Alongside an annual salary of £32,293.92 you'll enjoy a fantastic range of benefits: - An employee wellbeing package worth up to £1,200 per year (Westfield Health) -Enhanced family leave and maternity policies. Discounted shopping vouchers. A brilliant salary sacrifices pension scheme - with up to 12% employer contribution. 32 days' holiday (including bank holidays), increasing annually for your first five years. Opportunities to earn extra leave for full attendance, plus buy/sell options. Access to Mental Health First Aiders across the business. You'll also join a positive team culture where your development is a priority and your ideas are valued. What is a typical week as our Neighbourhood Officer? As our Neighbourhood Officer, you will be responsible for acting as the primary interface with customers of LHP, delivering an excellent customer focused housing management service that achieves LHP's core objectives, with a focus on sustaining tenancies and improving quality of life. The role will involve a mix of administrative tasks, diary management and customer facing estate based, utilising mobile working on a day-to-day basis and coordinating and facilitating interventions to ensure that our customers are able to live independently and live in safe, well maintained and affordable homes. A typical day will include: Managing tenancy issues and overseeing the customer relationship from tenancy start date to eventual tenancy termination. This will include extensive liaising with the tenant, colleagues within LHP, external partners such as the local authority and the voluntary sector. Compliance including undertaking health and safety checks, fire, legionella, estate and block checks. Managing a rolling programme of tenancy audits/routine tenancy visits to validate tenancies and check on property condition working with tenants to ensure that tenancies are sustained. Working with other LHP departments to undertake the decanting of tenants for property refurbishments and major repair. Responsibility for the whole housing, tenancy and estate management functions within the designated area. Actively promoting tenancy sustainment, by giving tenants appropriate advice and reasonable opportunity to take responsibility and comply with the terms of their conditions of tenancy from the start of the tenancy through to termination and vacation of the property. Responsibility for systematic recording and efficient completion of all required housing management service functions and information through the approved, recording, storing and retrieval systems to enable production of required management reports and enforcement of tenancy condition terms, where necessary. Working with tenants after signposting or referral to ensure that services have been joined up and that there has been a positive outcome, including, where appropriate, any safeguarding issues. Working with colleagues to maximise income to the tenant and organisation through rents and service charges and ensuring that arrears are kept to an absolute minimum. Applying a rent first approach by being aware of arrears and discuss with tenant at every opportunity. Representing LHP in court with regard to legal action necessary for breaches of tenancy related conditions. Liaising with external agencies about matters concerning tenants' welfare and behaviour, e.g. Social Care, Probation, Police and Schools, and to attend and participate in Team around the Child (TAC), Child Protection and Child in Need (CIN) meetings. Complying with safe systems of working processes to ensure the safety for self, employees and customers. Attending emergency call outs as required. What are we looking for? Up-to-date knowledge of national housing and social policy issues, law, good practice and innovation. Working knowledge of relevant legislation, such as Housing, Equal Opportunities, Health & Safety, General Data Protection Regulations. Prepared to work flexibly, including occasional evenings or weekends as per the requirements of the service. It would be great if you had: Professional Qualification in housing and/or customer service. Experience of Court processes and ability to present cases in Court. Experience of MGI customer service excellence. How to apply Please include your CV and a strong cover letter outlining your relevant experience and what makes you a great fit for this role! We're looking to hold interviews on Friday 22nd May at our Grimsby office Finally some key Information At Lincolnshire Housing Partnership , we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates. It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities. To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process All offers of Employment is subject to a DBS Check and Satisfactory References
Lincolnshire Housing Partnership
Income Team Leader
Lincolnshire Housing Partnership Boston, Lincolnshire
I ncome Team Leader - Make a Real Impact to our communities as an Income Team Leader Location: Boston Contract: Full time Salary: £37,776.61 We are looking for an experienced and motivated Income Team Leader (Arrears) to join our organisation and play a key role in the delivery of income maximisation and arrears management, ensuring effective service-led improvements; customer-focused support and promotion of sustainable neighbourhoods. You will lead a team of Income Officers and Former Tenant Arrears Officer ensuring high performance and strong collection results. You will support the team to prevent arrears and maximise income. You will work closely with Income Team Leader (Customers); Tenancy Sustainment Team; Enforcement Officers and Data & Systems Officer as well as collaborative working with internal colleagues and external partners, to deliver positive outcomes and help customers sustain their tenancies. What are we looking for in an Income Team Leader We are seeking an Income Team Leader who genuinely embodies our organisational values and brings both expertise and passion to the role. The ideal candidate will demonstrate: Strong leadership and people management skills to lead, motivate, and develop a high-performing income management team Proven experience working in income collection and arrears recovery, including strong understanding and compliance with relevant legislation; Best Practice and tenancy sustainment within social housing sector or public sector environment. Confident decision-making within a supportive framework while remaining adaptable to changing circumstances and operational demands. Ability to interpret and use data effectively to monitor performance, identify trends and ability to adapt to changing situations and drive continuous improvement. A full driving licence and access to a vehicle as travel will be required. Why Join LHP? At Lincolnshire Housing Partnership, we're more than a housing provider - we're a team with a purpose: to make a difference to people by providing homes and supporting communities that improve lives. As well as an excellent salary of £37,776.61 you'll receive a whole bunch of benefits, including: An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Heal Great family leave and maternity policies enhancing colleague well-being and retention Discounted shopping vouchers through Westfield Health Rewards A superb employer salary sacrifices pension scheme with up to 12% paid by LHP 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance and a buy/sell annual leave scheme Mental Health First Aiders across the business, let's be there for each other! How to apply If you are ready to help us create places to be proud of? Apply today. Submit an updated CV alongside a covering letter Finally some key Information At Lincolnshire Housing Partnership , we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates. It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities. To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process All offers of Employment is subject to a DBS Check and Satisfactory References
May 11, 2026
Full time
I ncome Team Leader - Make a Real Impact to our communities as an Income Team Leader Location: Boston Contract: Full time Salary: £37,776.61 We are looking for an experienced and motivated Income Team Leader (Arrears) to join our organisation and play a key role in the delivery of income maximisation and arrears management, ensuring effective service-led improvements; customer-focused support and promotion of sustainable neighbourhoods. You will lead a team of Income Officers and Former Tenant Arrears Officer ensuring high performance and strong collection results. You will support the team to prevent arrears and maximise income. You will work closely with Income Team Leader (Customers); Tenancy Sustainment Team; Enforcement Officers and Data & Systems Officer as well as collaborative working with internal colleagues and external partners, to deliver positive outcomes and help customers sustain their tenancies. What are we looking for in an Income Team Leader We are seeking an Income Team Leader who genuinely embodies our organisational values and brings both expertise and passion to the role. The ideal candidate will demonstrate: Strong leadership and people management skills to lead, motivate, and develop a high-performing income management team Proven experience working in income collection and arrears recovery, including strong understanding and compliance with relevant legislation; Best Practice and tenancy sustainment within social housing sector or public sector environment. Confident decision-making within a supportive framework while remaining adaptable to changing circumstances and operational demands. Ability to interpret and use data effectively to monitor performance, identify trends and ability to adapt to changing situations and drive continuous improvement. A full driving licence and access to a vehicle as travel will be required. Why Join LHP? At Lincolnshire Housing Partnership, we're more than a housing provider - we're a team with a purpose: to make a difference to people by providing homes and supporting communities that improve lives. As well as an excellent salary of £37,776.61 you'll receive a whole bunch of benefits, including: An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Heal Great family leave and maternity policies enhancing colleague well-being and retention Discounted shopping vouchers through Westfield Health Rewards A superb employer salary sacrifices pension scheme with up to 12% paid by LHP 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance and a buy/sell annual leave scheme Mental Health First Aiders across the business, let's be there for each other! How to apply If you are ready to help us create places to be proud of? Apply today. Submit an updated CV alongside a covering letter Finally some key Information At Lincolnshire Housing Partnership , we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates. It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities. To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process All offers of Employment is subject to a DBS Check and Satisfactory References
Paradigm Housing
Customer & Neighbourhood Officer (12m FTC)
Paradigm Housing Hatfield, Hertfordshire
Customer & Neighbourhood Officer East Patch (12m FTC) Salary : £39,019 per annum + Excellent Benefits Location: Goldings House, Hatfield (Main Office base), High Wycombe (Occasional attendance for department meetings, training sessions) & Letchworth Garden City (Occasional attendance for team meetings) click apply for full job details
May 10, 2026
Contractor
Customer & Neighbourhood Officer East Patch (12m FTC) Salary : £39,019 per annum + Excellent Benefits Location: Goldings House, Hatfield (Main Office base), High Wycombe (Occasional attendance for department meetings, training sessions) & Letchworth Garden City (Occasional attendance for team meetings) click apply for full job details
Neighbourhood Officer
London and Quadrant Housing Trust
Title: Neighbourhood Housing Lead - South West London Contract Type: Permanent - Full Time - 35 hours Salary: £37,451 per annum to £41,045 per annum (London weighted salary) dependant on experience, plus £1,300 ECU allowance (If policy requirements are met ) Grade: 7 Reporting Office: Morden Road, CR4 4DA Working/Patch Location: Flexible, floating role with no fixed patch click apply for full job details
May 10, 2026
Full time
Title: Neighbourhood Housing Lead - South West London Contract Type: Permanent - Full Time - 35 hours Salary: £37,451 per annum to £41,045 per annum (London weighted salary) dependant on experience, plus £1,300 ECU allowance (If policy requirements are met ) Grade: 7 Reporting Office: Morden Road, CR4 4DA Working/Patch Location: Flexible, floating role with no fixed patch click apply for full job details
Housing & Neighbourhood Officer
Guinness Partnership Crewe, Cheshire
JOB DESCRIPTION The Housing & Neighbourhoods team at The Guinness Partnership play a crucial role in safeguarding our communities and delivering our social purpose: providing safe, high-quality homes and essential housing services to our residents. We have a new opportunity for a Housing & Neighbourhood Officer to join us on a 9 month fixed term contract click apply for full job details
May 09, 2026
Contractor
JOB DESCRIPTION The Housing & Neighbourhoods team at The Guinness Partnership play a crucial role in safeguarding our communities and delivering our social purpose: providing safe, high-quality homes and essential housing services to our residents. We have a new opportunity for a Housing & Neighbourhood Officer to join us on a 9 month fixed term contract click apply for full job details
Adecco
PCSO Qualification Assessor
Adecco Exeter, Devon
Join Our Client's Team as a PCSO Qualification Assessor! Are you passionate about shaping the future of community policing? Do you have a knack for guiding individuals through their professional development? If so, we have an exciting opportunity for you in Middlemoor, Exeter! Position: PCSO Qualification Assessor Contract Type: Temporary Hourly Rate: £17.24 Working Pattern: Full Time Driving Required: Yes - as travelling to different locations About the Role:As a PCSO Qualification Assessor, you will play a crucial role in evaluating and supporting our cohorts of PCSO students as they work towards their Level 4 Diploma in Community Policing Practice. Your contributions will directly impact their growth and development within the police service. Key Responsibilities: Assess competence in the workplace, ensuring valid and fair evaluation. Plan and communicate assessment activities tailored to individual needs. Provide coaching and guidance, helping learners reflect on their performance and make improvements. Maintain detailed records to support assessment decisions and meet audit requirements. Collaborate with the Learning and Development Department to identify and verify evidence of performance. Promote equality and diversity, overcoming barriers to fair assessment What We're Looking For: To thrive in this role, you should have: A QCF Level 3 Assessor qualification (CAVA or equivalent). Experience assessing workplace competence, particularly within neighbourhood policing. Strong communication skills to effectively engage with individuals at all levels. A valid UK driver's license (reasonable adjustments can be made for disabilities). Desirable Skills: Coaching qualifications or experience. Knowledge of Equality, Diversity, and Human Rights legislation. ICT skills, especially with electronic portfolios and online testing. Why Join Us? Impactful Work: You'll play a pivotal role in shaping the skills and confidence of future community officers. Supportive Environment: Work collaboratively with a team dedicated to professional development and quality assurance. Flexible Work Style: Enjoy a hybrid work model, balancing home and office environments with travel to various police stations. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
May 08, 2026
Seasonal
Join Our Client's Team as a PCSO Qualification Assessor! Are you passionate about shaping the future of community policing? Do you have a knack for guiding individuals through their professional development? If so, we have an exciting opportunity for you in Middlemoor, Exeter! Position: PCSO Qualification Assessor Contract Type: Temporary Hourly Rate: £17.24 Working Pattern: Full Time Driving Required: Yes - as travelling to different locations About the Role:As a PCSO Qualification Assessor, you will play a crucial role in evaluating and supporting our cohorts of PCSO students as they work towards their Level 4 Diploma in Community Policing Practice. Your contributions will directly impact their growth and development within the police service. Key Responsibilities: Assess competence in the workplace, ensuring valid and fair evaluation. Plan and communicate assessment activities tailored to individual needs. Provide coaching and guidance, helping learners reflect on their performance and make improvements. Maintain detailed records to support assessment decisions and meet audit requirements. Collaborate with the Learning and Development Department to identify and verify evidence of performance. Promote equality and diversity, overcoming barriers to fair assessment What We're Looking For: To thrive in this role, you should have: A QCF Level 3 Assessor qualification (CAVA or equivalent). Experience assessing workplace competence, particularly within neighbourhood policing. Strong communication skills to effectively engage with individuals at all levels. A valid UK driver's license (reasonable adjustments can be made for disabilities). Desirable Skills: Coaching qualifications or experience. Knowledge of Equality, Diversity, and Human Rights legislation. ICT skills, especially with electronic portfolios and online testing. Why Join Us? Impactful Work: You'll play a pivotal role in shaping the skills and confidence of future community officers. Supportive Environment: Work collaboratively with a team dedicated to professional development and quality assurance. Flexible Work Style: Enjoy a hybrid work model, balancing home and office environments with travel to various police stations. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Citizen Housing
Neighbourhood Officer
Citizen Housing Worcester, Worcestershire
We are brave, we are ambitious, we are honest, and we are Citizen! With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns click apply for full job details
May 08, 2026
Full time
We are brave, we are ambitious, we are honest, and we are Citizen! With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns click apply for full job details
Great Places Housing Association
Neighbourhood Administration Officer
Great Places Housing Association Sheffield, Yorkshire
12 months Fixed Term Contract The Neighbourhoods Administration Officer supports a regional team in the delivery of high quality housing and neighbourhood management services, working to ensure sustainable neighbourhoods, self-sufficient customers and an exceptional first point of contact resolution customer experience click apply for full job details
May 08, 2026
Contractor
12 months Fixed Term Contract The Neighbourhoods Administration Officer supports a regional team in the delivery of high quality housing and neighbourhood management services, working to ensure sustainable neighbourhoods, self-sufficient customers and an exceptional first point of contact resolution customer experience click apply for full job details
Housing & Neighbourhood Officer
Guinness Partnership
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
May 07, 2026
Full time
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Housing & Neighbourhood Officer
Guinness Partnership Hounslow, London
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
May 07, 2026
Full time
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Reed
Senior Officer - Electrical
Reed Sheffield, Yorkshire
Senior Officer - Electrical Location: Sheffield Job Type: Full-time, Temp Hourly Rate: £25.79 via Umbrella (£19.81 via PAYE) We are seeking a dedicated Senior Officer - Electrical to oversee the operational delivery of our domestic electrical programme and other electrical installation programmes, including security systems such as door entry, CCTV, burglar alarms, and care alarms. This role is crucial for ensuring high standards of quality assurance and technical advice in line with Sheffield City Council policies. Day-to-day of the role: Deliver contract administration services for various electrical installation programmes. Implement and monitor on-site quality assurance, defect inspection, and handover procedures. Issue site instructions and variations, and provide competent, sound technical advice. Conduct joint inspections with Neighbourhood Officers, offering assistance and guidance on electrical maintenance and property improvements. Advise on and assess permission requests from customers regarding changes to electrical installations. Undertake inspections and surveys, and prepare technical and non-technical reports and designs, making recommendations and suggesting remedial actions. Ensure effective consultation and communication with tenants, contractors, elected members, and colleagues, including liaising with emergency services and other external stakeholders. Participate actively in local project groups, working groups, and progress meetings. Required Skills & Qualifications: Must hold the 18th edition IEE wiring regulations qualification. Experience in managing contractors and liaising with various agencies. Strong customer care skills and the ability to visit sites frequently. Demonstrated ability to work positively, brainstorm new ideas, and inspire teamwork. Organised and calm under pressure. Ability to produce high-quality reports that diagnose investment requirements with recommendations for senior management. Benefits: Competitive salary package. Hybrid working model with flexibility to work on-site, in the office, or remotely. Opportunities for professional development and training. Supportive team environment. To apply for the Senior Officer - Electrical position, please submit your CV by clicking Apply Now.
May 06, 2026
Seasonal
Senior Officer - Electrical Location: Sheffield Job Type: Full-time, Temp Hourly Rate: £25.79 via Umbrella (£19.81 via PAYE) We are seeking a dedicated Senior Officer - Electrical to oversee the operational delivery of our domestic electrical programme and other electrical installation programmes, including security systems such as door entry, CCTV, burglar alarms, and care alarms. This role is crucial for ensuring high standards of quality assurance and technical advice in line with Sheffield City Council policies. Day-to-day of the role: Deliver contract administration services for various electrical installation programmes. Implement and monitor on-site quality assurance, defect inspection, and handover procedures. Issue site instructions and variations, and provide competent, sound technical advice. Conduct joint inspections with Neighbourhood Officers, offering assistance and guidance on electrical maintenance and property improvements. Advise on and assess permission requests from customers regarding changes to electrical installations. Undertake inspections and surveys, and prepare technical and non-technical reports and designs, making recommendations and suggesting remedial actions. Ensure effective consultation and communication with tenants, contractors, elected members, and colleagues, including liaising with emergency services and other external stakeholders. Participate actively in local project groups, working groups, and progress meetings. Required Skills & Qualifications: Must hold the 18th edition IEE wiring regulations qualification. Experience in managing contractors and liaising with various agencies. Strong customer care skills and the ability to visit sites frequently. Demonstrated ability to work positively, brainstorm new ideas, and inspire teamwork. Organised and calm under pressure. Ability to produce high-quality reports that diagnose investment requirements with recommendations for senior management. Benefits: Competitive salary package. Hybrid working model with flexibility to work on-site, in the office, or remotely. Opportunities for professional development and training. Supportive team environment. To apply for the Senior Officer - Electrical position, please submit your CV by clicking Apply Now.
Hatched Recruitment Group
Housing Officer
Hatched Recruitment Group Bournemouth, Dorset
Housing Officer A local authority is seeking a motivated and experienced Housing Officer to join a busy team delivering housing services across Bournemouth. You will manage your own neighbourhood patch and must be able to respond quickly to issues as they arise. Role Purpose Deliver a high-quality housing management service Support sustainable tenancies and resolve complex housing issues Key Responsibilities Manage a neighbourhood patch, including tenancy, estate and void management Respond to and resolve anti-social behaviour and safeguarding concerns Handle a complex caseload, including tenancy breaches and investigations Act as an escalation point for complex housing issues Work with residents, partners and agencies to resolve cases Serve legal notices, prepare cases and attend court where required Lead or support multi-agency responses to complex issues Provide advice, reports and contribute to service improvements Essential Requirements Experience working in housing management or as a Housing Officer Experience dealing with the public in challenging situations Knowledge of anti-social behaviour, safeguarding and tenancy management Strong communication and problem-solving skills Ability to manage a varied and complex workload Full UK driving licence and access to a vehicle Desirable Chartered Institute of Housing qualification (or similar) Additional Information Agile working available, with expectation to attend the patch as required Temporary contract until end of November with potential extension
May 04, 2026
Seasonal
Housing Officer A local authority is seeking a motivated and experienced Housing Officer to join a busy team delivering housing services across Bournemouth. You will manage your own neighbourhood patch and must be able to respond quickly to issues as they arise. Role Purpose Deliver a high-quality housing management service Support sustainable tenancies and resolve complex housing issues Key Responsibilities Manage a neighbourhood patch, including tenancy, estate and void management Respond to and resolve anti-social behaviour and safeguarding concerns Handle a complex caseload, including tenancy breaches and investigations Act as an escalation point for complex housing issues Work with residents, partners and agencies to resolve cases Serve legal notices, prepare cases and attend court where required Lead or support multi-agency responses to complex issues Provide advice, reports and contribute to service improvements Essential Requirements Experience working in housing management or as a Housing Officer Experience dealing with the public in challenging situations Knowledge of anti-social behaviour, safeguarding and tenancy management Strong communication and problem-solving skills Ability to manage a varied and complex workload Full UK driving licence and access to a vehicle Desirable Chartered Institute of Housing qualification (or similar) Additional Information Agile working available, with expectation to attend the patch as required Temporary contract until end of November with potential extension
CSS
Civil Enforcement Officer
CSS Harlow, Essex
CSS Recruitment are currently looking for a Civil Enforcement Officer in Colchester. This role will require the indivdual to start and end the shift in Harlow. Hours 7:30 - 19:00 with a 1 hour lunch. (10 and a half hours per day) Experience You Will Bring (Essential) Numerate and Literate Have accurate and clear communication skills both written and verbal with the ability to apply them to different audiences and circumstances Full, Clean UK Diving Licence (Manual) Experience You Will Bring (Desirable) Some knowledge of the Roads & Streets in the North Essex Parking Partnership (Braintree, Colchester, Epping, Harlow, Tendring & Uttlesford) Parking regulations in accordance with the Highway Code Knowledge of the Traffic Management Act 2004 Previous knowledge of issuing Penalty Charge Notices Working in close cooperation with the police, PCSOs, Neighbourhood Wardens North Essex Parking Partnerships policy on parking enforcement Skills An understanding of Health and Safety Knowledge of the appropriate Area Integrity Be able to inspire and motivate others Organisational awareness Be able to build and use relationships inside and outside the Organisation Demonstrate cultural awareness Be confident with an ability to use own initiative and discretion Tactful and diplomatic Be able to deal effectively with people and placate irate members of public Educate members of the public about various parking Restrictions Essential ICT skills including the use of email, communication platforms and mobile phone applications Ability to operate a handheld device/camera in the issuing of PCNs Be methodical and organised Attention to detail and accuracy Understanding of the principles of data protection legislation and putting these into practice. Requirements of the Role: Work flexibly as appropriate Work on a rota basis Able to work independently as well as part of a team To be physically fit enough to walk more than 10 miles per day Provide own footwear and black trousers (not denim) Have Full UK Manual Diving Licence Please contact Emma at CSS for further details and to apply.
May 04, 2026
Seasonal
CSS Recruitment are currently looking for a Civil Enforcement Officer in Colchester. This role will require the indivdual to start and end the shift in Harlow. Hours 7:30 - 19:00 with a 1 hour lunch. (10 and a half hours per day) Experience You Will Bring (Essential) Numerate and Literate Have accurate and clear communication skills both written and verbal with the ability to apply them to different audiences and circumstances Full, Clean UK Diving Licence (Manual) Experience You Will Bring (Desirable) Some knowledge of the Roads & Streets in the North Essex Parking Partnership (Braintree, Colchester, Epping, Harlow, Tendring & Uttlesford) Parking regulations in accordance with the Highway Code Knowledge of the Traffic Management Act 2004 Previous knowledge of issuing Penalty Charge Notices Working in close cooperation with the police, PCSOs, Neighbourhood Wardens North Essex Parking Partnerships policy on parking enforcement Skills An understanding of Health and Safety Knowledge of the appropriate Area Integrity Be able to inspire and motivate others Organisational awareness Be able to build and use relationships inside and outside the Organisation Demonstrate cultural awareness Be confident with an ability to use own initiative and discretion Tactful and diplomatic Be able to deal effectively with people and placate irate members of public Educate members of the public about various parking Restrictions Essential ICT skills including the use of email, communication platforms and mobile phone applications Ability to operate a handheld device/camera in the issuing of PCNs Be methodical and organised Attention to detail and accuracy Understanding of the principles of data protection legislation and putting these into practice. Requirements of the Role: Work flexibly as appropriate Work on a rota basis Able to work independently as well as part of a team To be physically fit enough to walk more than 10 miles per day Provide own footwear and black trousers (not denim) Have Full UK Manual Diving Licence Please contact Emma at CSS for further details and to apply.
LONDON BOROUGH OF MERTON
Senior Social Work Practitioner
LONDON BOROUGH OF MERTON
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
May 04, 2026
Full time
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
Sellick Partnership
Tenancy Management Officer
Sellick Partnership Bracknell, Berkshire
Tenancy Management Officer Location - Bracknell Duration - 3-4 months Hourly rate - 18.37 - 24.00 per hour (Depending on payment type) Sellick Partnership Ltd assisting a well-established housing association with the recruitment of a Tenancy Management Officer to join their neighbourhood and estates team to deliver a proactive tenancy and property management service within their patches. Purpose of the Tenancy Management Officer is: To provide an exemplary customer experience that drives up satisfaction and is achieved through a proactive and comprehensive housing management offer. Working in your patch you will be visible and approachable, understand local issues, work collaboratively, and be the trusted face of organisational accountability for the quality of homes, neighbourhoods and services we provide. You will directly deliver a range of tenancy management and neighbourhood services, collaborating with key colleagues from across the organisation as well as developing relationships with other local service providers. You will aim to sustain tenancies and ensure neighbourhoods are clean, safe and a place where our customers want to live and thrive. Key duties and responsibilities Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch. You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods. Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. If you feel well-suited to the role or want to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 03, 2026
Contractor
Tenancy Management Officer Location - Bracknell Duration - 3-4 months Hourly rate - 18.37 - 24.00 per hour (Depending on payment type) Sellick Partnership Ltd assisting a well-established housing association with the recruitment of a Tenancy Management Officer to join their neighbourhood and estates team to deliver a proactive tenancy and property management service within their patches. Purpose of the Tenancy Management Officer is: To provide an exemplary customer experience that drives up satisfaction and is achieved through a proactive and comprehensive housing management offer. Working in your patch you will be visible and approachable, understand local issues, work collaboratively, and be the trusted face of organisational accountability for the quality of homes, neighbourhoods and services we provide. You will directly deliver a range of tenancy management and neighbourhood services, collaborating with key colleagues from across the organisation as well as developing relationships with other local service providers. You will aim to sustain tenancies and ensure neighbourhoods are clean, safe and a place where our customers want to live and thrive. Key duties and responsibilities Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch. You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods. Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. If you feel well-suited to the role or want to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
carrington west
Housing Officer
carrington west
We are currently recruiting for a Housing Officer to join a busy local authority team in Warwickshire. This is a fantastic opportunity for an experienced housing professional to deliver a high-quality, customer-focused housing management service to tenants across general needs properties. In this varied frontline role, you will manage a patch of tenancies, providing advice and support to residents, carrying out home visits, and working proactively to sustain tenancies. You will handle anti-social behaviour, tenancy breaches, and neighbourhood issues, taking appropriate enforcement action where required. You'll also work closely with internal teams and external agencies to support vulnerable tenants and resolve complex cases. Regular estate inspections, tenancy reviews, and involvement in community engagement will form a key part of your role, alongside maintaining accurate records and contributing to service improvements. This position requires office attendance 4 days per week, with 1 day working remotely. Due to the nature of the role, you must have business insurance for your vehicle or be willing to obtain this. If you're proactive, organised, and passionate about delivering excellent housing services, we'd love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 03, 2026
Contractor
We are currently recruiting for a Housing Officer to join a busy local authority team in Warwickshire. This is a fantastic opportunity for an experienced housing professional to deliver a high-quality, customer-focused housing management service to tenants across general needs properties. In this varied frontline role, you will manage a patch of tenancies, providing advice and support to residents, carrying out home visits, and working proactively to sustain tenancies. You will handle anti-social behaviour, tenancy breaches, and neighbourhood issues, taking appropriate enforcement action where required. You'll also work closely with internal teams and external agencies to support vulnerable tenants and resolve complex cases. Regular estate inspections, tenancy reviews, and involvement in community engagement will form a key part of your role, alongside maintaining accurate records and contributing to service improvements. This position requires office attendance 4 days per week, with 1 day working remotely. Due to the nature of the role, you must have business insurance for your vehicle or be willing to obtain this. If you're proactive, organised, and passionate about delivering excellent housing services, we'd love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

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