48 jobs found

Digital Communications and Marketing Officer Location: London Offices and project sites Contract : 12-month Fixed-Term Contract Salary : Circa £27,000 Hours : Full or part time (37.5-22.5 hours per week) Not-for-profit organisation are looking for a passionate, creative communicator with project management skills to join their Marketing and Communications team. Their role as the Marketing and Communications Team is to support the organisation's teams and departments in promoting community, youth, employment and skills as well as energy efficiency projects. Their responsibilities includes engaging with London's diverse range of communities, ensuring they know what services are available to benefit them, and to celebrate their good news stories. They work closely with project delivery teams to develop and implement digital marketing and communications strategies that are specific to each of their wide range of environmental and social action projects. This means they can effectively promote and increase engagement with their projects and services and highlight the real changes they make to people's lives. About them : The organisation works with communities across the capital to transform their lives and the places they live. They have been at the forefront of social and environmental regeneration in London for over 30 years, and today they have a simple mission: to create better places, improve people's prospects, and promote greener living and working. They are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. Please contact them if you have experience in: Creating, planning and managing marketing and communications integrated campaigns, crafting compelling stories and key messages to specific target audiences through a variety of online and offline channels Managing content calendars across various platforms including social media campaigns (organic and paid), websites and PR Developing and maintaining strong media relations to deliver positive media coverage for a charity or company Producing and editing high-quality video content as well as producing graphic designs for web and print. Using SEO and paid campaigns, as well as setting up analytics to monitor and report on performance of communications and campaigns Photography and videography with DSLR cameras or smartphones Managing websites using CMS like Wordpress, Wix or Shopify To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply. Closing date for applications : 2nd February 2026 In person interviews in week commencing : 9th February 2026 at their Waterloo Office The organisation is committed to diversity and inclusion and welcomes applications from all members of the community

Housing Partner (Housing Officer) A place to create moments that matter Salary : £37,412 per annum, pro rata (including car allowance) Location : Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office Contract Type : Permanent Hours : 35 hours per week, Monday -Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, our client find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, their Housing Partners (Housing Officers) are the first point of contact for their customers. You ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on their customer journey from the moment they onboard new tenants. Sometimes things don t always go to plan, so you ll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, they ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You ll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you d be willing to work towards it. You ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you ll be travelling across their sites and estates, you ll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future They have big ambitions. That means they need people who are driven to succeed and eager to grow. You ll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day s leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because they believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, They do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-

Housing Officer / Neighbourhood Manager This is an excellent opportunity for a community-focused housing professional to support residents, manage neighbourhood standards, and deliver high-quality tenancy and estate management services across a varied local portfolio. If youve also worked in the following roles, wed also like to hear from you: Estate Officer, Community Officer, Tenancy Officer, Housi click apply for full job details

Neighbourhood Officer Salary: £41,903 Location: Manchester - Agile Full Time, Permanent Closing Date:Friday 13thFebruary Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good qualityhomes, great services and real opportunities for customers and communities click apply for full job details

Good Afternoon, I am currently representing Lambeth Council, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Income Maximisation Officer this role will be: SW2 1RW The right candidate will: To process empty homes through the voids and lettings process including arranging and undertaking viewings with prospective tenants, conducting sign ups and diarising new tenant visits for Neighbourhood Housing Officers To let non-residential units in line with process. This will include units such as sheds, allocated parking bays and cycle storage Respond to correspondence, complaints, members enquiries, Freedom of Information and Subject Access Requests which are within the post holder s responsibility and make suggestions for improving service delivery Provide assistance, advice and information to residents on the full range of Income Maximisation services and work with other service areas (e.g repairs) to ensure all contractual responsibilities are met. Update management information systems, waiting lists and databases with, for example, data relating to customer information and audits. To liaise with Tenants & Residents Associations, residents, and other agencies to ensure resolution of problems that arise in relation to the parking issues and parking contracts managed by Housing Services. To provide advice and information as required regarding tenancy issues and make necessary tenancy changes to the data base and provide timely and accurate monitoring reports To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,

4Recruitment Services are seeking a Housing Revenue Collection Officer to work for our client based in Redditch. The client will allow hybrid, 2 office days and 3 days working from home. Purpose of the role: Have responsibility for managing the rental income for a portfolio of properties in a defined neighbourhood in the Borough. To deliver an effective revenue income collection and recovery service in accordance with legislation, the Councils policies, performance standards, targets and customer satisfaction requirements. Maximise all housing revenue streams by collaborating with the neighbourhood and tenancy team, housing benefit, DWP and other internal/external partners. Develop a tenancy sustainment culture with prevention at the forefront of everything you do. Reducing the risk of homelessness and identifying those most in need of support and tenancy sustainment intervention. Support the leadership team in service development and implementation of projects, strategies, initiatives. To fulfil the Local Authorities legal obligations to provide professional housing services as set out in the relevant Housing Acts, Localism Act, Local Government Act and the Prevention of Social Housing Fraud Act. DUTIES AND RESPONSIBILITIES INCLUDE: Maximise revenue collection in line with targets to recover rent arrears and to enforce related tenancy conditions with emphasis placed on early intervention. Monitor tenants rent accounts and take prompt action in accordance with the pre-action protocol and Councils rent collection policy and procedures to prevent the accumulation of debt and homelessness. Management of sub accounts for court costs and introductory tenancies. Ensuring effective transfer of payments and regular monitoring of cases. Provide advice on housing and other welfare benefits to tenants and assist them in maximising income and benefit entitlement. Assist vulnerable tenants through referring to internal and external support agencies, where appropriate, to ensure that tenancies can be sustained, and tenant s needs are met. Be responsible for preparing timely and accurate reports on arrears cases and attend Court, prepare all relevant Court papers, and represent the Council in court on possession cases for nonpayment of rent. Conduct interviews and undertake home visits to tenants in connection with matters relating to rent payment and the recovery of arrears. Ensuring a presence is maintained in the community. Create and deliver rent surgeries for schemes with the Borough to assist the tenants with payment issues, creating a positive payment culture and signpost when necessary. Effectively liaise with Neighbourhood & Tenancy Officers to ensure the delivery of coordinated and efficient services to each resident. Including updating household records on IT systems. Be available to attend the sign up of new tenancies and other tenancy sustainment visits. Provide advice to the tenant on their responsibilities regarding rent payments. Identify if benefit or debt advice is required and make referrals to the Tenancy Sustainment service where appropriate. Administration of payment methods including online, phone, payment cards and Direct Debits including creation and relevant amendments based on payment arrangements. Work with other agencies and internal departments such as Housing Benefits, DWP, CAB, Solicitors and the Courts in delivering an efficient and effective service. Adapt customer care to working practices through a customer- first approach, ensuring that customers are treated with respect and courtesy and experience an accountable service. To adhere to corporate standards of customer care in respect of answering correspondence, telephones, and complaints. Support investigations and provide relevant documentation and statements for appeals, complaints, and enquiries. In a legal challenge, Judicial Review or Ombudsman Enquiry, cooperate with managers and other relevant officers to prepare more detailed documentation. ESSENTIAL REQUIREMENTS INCLUDE: Minimum Level 2 qualifications in subjects relevant to the role. Level 3 qualification related to housing management and social housing practices (or be working towards/willing to work towards it). At least 2 years demonstrable experience working in the social housing sector, or in another relevant customer-facing service, demonstrating transferable skills or lived experience. In-depth understanding of the costs of tenancy failure on both tenants, their households, and the Council. Experience of collaboration and partnership working that has achieved excellent outcomes for people and improved service performance. Have extensive experience of representing landlords in civil courts for possession claims, variations of orders, warrants for eviction and stay hearings and standing as a witness and preparing for and attending evictions Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

Are you passionate about making a difference in communities? Do you have the skills and experience to lead on delivering excellent neighbourhood services? We are seeking a Senior Neighbourhoods Officer to join our dedicated team. This is an exciting opportunity for someone with excellent people skills, in-depth housing management knowledge, and proven experience in delivering high-quality housing click apply for full job details

Income Maximisation Officer Lambeth Contract £164.59 per day Our client is seeking an experienced Income Maximisation Officer Office based. To provide an efficient empty property management and letting service for residential and non-residential units including garages, sheds, allocated parking bays, cycle stores, and converted laundry spaces, to minimise turnaround times and maximise income. To maintain waiting lists for non-residential units. To manage and monitor the parking enforcement contractor and the performance of the contractors and handypersons repairing garages, sheds, etc. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs Key Accountabilities To process empty homes through the voids and lettings process including arranging and undertaking viewings with prospective tenants, conducting sign ups and diarising new tenant visits for Neighbourhood Housing Officers To let non-residential units in line with process. This will include units such as sheds, allocated parking bays and cycle storage Respond to correspondence, complaints, members enquiries, Freedom of Information and Subject Access Requests which are within the post holder s responsibility and make suggestions for improving service delivery Provide assistance, advice and information to residents on the full range of Income Maximisation services and work with other service areas (e.g repairs) to ensure all contractual responsibilities are met. Update management information systems, waiting lists and databases with, for example, data relating to customer information and audits. To liaise with Tenants & Residents Associations, residents, and other agencies to ensure resolution of problems that arise in relation to the parking issues and parking contracts managed by Housing Services. To provide advice and information as required regarding tenancy issues and make necessary tenancy changes to the data base and provide timely and accurate monitoring reports. To action to repossess non-residential assets where customers have failed to clear the debt or make repayment arrangements. Coordinating property site attendance visits with external security contractors to allow Surveyor and Contractor access. Ensure compliance with housing policies, regulations, and legal requirements -Collating compliance documents for a prompt tenancy sign up. Performance Management Contribute to the successful delivery of all KPIs within the Housing Management Officer remit Be aware of Lambeth Council s overall aims of objectives Policies and procedures Adhere to policies and procedures Finances and budgets To be mindful of the financial context within which we work and to contribute to the provision of a cost-effective service General To work flexibly in undertaking the duties and responsibilities of this job and participate as required in multi-disciplinary cross-department and cross-organisational groups and task teams. To take responsibility, relevant to the post, for ensuring that Council statutes and government legislation is upheld. This includes, amongst others; Management Compliance Charter, Environmental Policy, Data Protection Act, Race Equality Action Plan, Quality Assurance Plan, Health & Safety, Sustainable Construction and Recycling. To make a contribution, appropriate to the post for tackling racism and promoting good race, ethnic and community relations To undertake any other duties that may be required. These may be varied from time to time to meet the needs of the service Office-based with regular property visits and inspections. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Digital Communications and Marketing Officer Location: GW London Offices and project sites Contract : 12-month Fixed-Term Contract Salary : Circa £27,000 Hours : Full or part time (phone number removed) hours per week) Not-for-profit organisation Groundwork London are looking for a passionate, creative communicator with project management skills to join our Marketing and Communications team. Our role as the Marketing and Communications Team is to support Groundwork London s teams and departments in promoting community, youth, employment and skills as well as energy efficiency projects. Our responsibilities includes engaging with London s diverse range of communities, ensuring they know what services are available to benefit them, and to celebrate our good news stories. We work closely with project delivery teams to develop and implement digital marketing and communications strategies that are specific to each of our wide range of environmental and social action projects. This means we can effectively promote and increase engagement with our projects and services and highlight the real changes we make to people s lives. About us : Groundwork London works with communities across the capital to transform their lives and the places they live. We have been at the forefront of social and environmental regeneration in London for over 30 years, and today we have a simple mission: to create better places, improve people s prospects, and promote greener living and working. We are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. Please contact us if you have experience in: Creating, planning and managing marketing and communications integrated campaigns, crafting compelling stories and key messages to specific target audiences through a variety of online and offline channels Managing content calendars across various platforms including social media campaigns (organic and paid), websites and PR Developing and maintaining strong media relations to deliver positive media coverage for a charity or company Producing and editing high-quality video content as well as producing graphic designs for web and print. Using SEO and paid campaigns, as well as setting up analytics to monitor and report on performance of communications and campaigns Photography and videography with DSLR cameras or smartphones Managing websites using CMS like Wordpress, Wix or Shopify To Apply If you feel you are a suitable candidate and would like to work for Groundwork London, please do not hesitate to apply. Closing date for applications : 2nd February 2026 In person interviews in week commencing : 9th February 2026 at our Waterloo Office Groundwork London is committed to diversity and inclusion and welcomes applications from all members of the community

Barnsley Council have an exciting opportunity for a Warden to join the team based in Barnsley . You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £31,537 - £34,434 per annum. Working Arrangements : Working 37 hours a week including weekend work and unsociable hours. Join our team and make a difference in the borough of Barnsley. Are you looking for a rewarding and challenging role in community safety in our busy local communities and the vibrant town centre? Are you proactive and hardworking with excellent communication and interpersonal skills? If so, we have an exciting opportunity for you to join the Safer Neighbourhood Service as a Warden. The Safer Neighbourhood Service is a diverse team focusing on a range of statutory and non-statutory functions including, but not limited to community safety, anti-social behaviour, environmental crime and blight. The main aims of the role will be to: Work closely with members of the community and a range of stakeholders, to reduce and prevent crime and anti-social behaviour Investigate and prosecute environmental crime across the borough (role specific) Engage pro-actively with those involved in anti-social behaviour, identify those responsible and submit safeguarding referrals where vulnerabilities are identified Discharge a broad range of summary enforcement powers in a proportionate and professional manner including any powers delegated by the Chief Constable Assist in the planning, preparation and execution of targeted initiatives as directed including campaigns and planned deployment approaches All Wardens are trained as Forward Liaison Officers and may be required to work alternative shifts in response to unforeseen community incidents or crisis You will provide a visible and reassuring presence, engaging with partners, residents and Elected Members and responding to any incidents or issues that may arise. You will also support the delivery of community safety initiatives and projects, such as crime prevention campaigns and events. You will provide an ambassadorial role, offering support where applicable and liaise with local businesses, residents and visitors to Barnsley. To be successful in the role, you will need to have: A friendly and professional manner, with excellent communication and interpersonal skills A calm and confident approach to dealing with challenging situations and people A flexible and adaptable attitude, as you will be working on a rota basis, including evenings and weekends A willingness to learn and develop your skills and knowledge, as you will receive ongoing training and support Closing date : Friday 13th February If you feel you have the necessary skills and abilities to join our ambitious team as our Warden, Click " apply" we d be delighted to receive your application.

We are seeking an experienced Rent Officer to join a local authority in Worcestershire on an initial 3-month contract. The role involves managing rental income for a defined neighbourhood, delivering an effective rent collection and arrears recovery service in line with legislation, council policies, and performance targets. You will proactively monitor rent accounts, take early intervention action to prevent the escalation of arrears, and negotiate sustainable repayment arrangements. The role includes conducting home visits, attending court, preparing possession and arrears cases, and managing sub-accounts such as court costs and introductory tenancies. You will play a key role in maximising income while promoting tenancy sustainment and reducing the risk of homelessness. Working closely with Neighbourhood and Tenancy Officers, Housing Benefits, the DWP, and external agencies, you will support tenants to maximise income and benefit entitlement, identify vulnerability, and make appropriate referrals for support. You will also attend tenancy sign-ups, deliver rent surgeries, and provide clear advice to tenants on rent responsibilities and payment methods. The post holder will maintain accurate records, produce arrears and performance reports, and ensure compliance with relevant Housing legislation, safeguarding requirements, GDPR, and council procedures. You will contribute to service improvement initiatives and provide informal support and guidance to junior team members as required. Candidates must have proven experience in rent collection and arrears recovery within a local authority or social housing setting, be confident managing court work, and able to work flexibly across multiple locations within the Borough. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Housing and Tenancy Officer Temporary, 3-6 Months 23-26 Hourly Leicester, Leicestershire Hybrid, Full Time Sellick Partnership is supporting the recruitment of a Housing Officer for a Housing, Not for Profit organisation on a temporary ongoing basis. The Housing and Tenancy Officer will be the first point of contact for their customers and responsible for the quality of their experience with the Housing organisation Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure Experience in managing mutual exchanges, permission requests, ASB, Succession Requests and Estate Inspections The successful Housing Officer candidate will have: Experience working within Housing / Tenancy Full UK Drivers license and own vehicle Able to complete a basic DBS If you are interested please apply directly as soon as possible, or call Ebony Simpson in the Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Rent Officer Bromsgrove and Redditch Council Reference No / Job Title: Rent Officer Location: Woodrow Housing Services, Woodrow, B98 7RY Duration: 12-week assignment Working Hours: 37 hours per week (9:00am - 5:00pm) Working Pattern: Hybrid - 2 office days (Wednesday & Friday) and 3 days working from home Rate: 25.50 per hour (Umbrella) Role Purpose The post holder will be committed to the Council's Vision and will carry out their work in line with its core values of Pride, People, Purpose and Performance. This role is responsible for managing rental income across a defined neighbourhood, ensuring effective income collection, tenancy sustainment, and compliance with relevant housing legislation and council policies. Key Responsibilities Manage rental income for a portfolio of properties within a defined neighbourhood. Deliver an effective income collection and recovery service in line with legislation, Council policies, performance standards, and customer satisfaction targets. Maximise housing revenue by working collaboratively with neighbourhood and tenancy teams, Housing Benefit, DWP, and external partners. Promote tenancy sustainment through early intervention, reducing the risk of homelessness and supporting vulnerable tenants. Support service development, projects, and initiatives alongside the leadership team. Provide guidance, training, and day-to-day support to junior team members. Ensure compliance with relevant legislation, including the Housing Acts, Localism Act, Local Government Act, and the Prevention of Social Housing Fraud Act. Main Duties Maximise rent collection and recover arrears through early intervention and enforcement of tenancy conditions. Monitor rent accounts and take prompt action in line with pre-action protocols and rent collection policies. Manage sub-accounts for court costs and introductory tenancies, ensuring accurate monitoring and payment transfers. Provide advice on housing and welfare benefits to help tenants maximise income. Stay up to date with legislative changes, including Welfare Reform, and assess their impact on tenants and the Council. Refer vulnerable tenants to appropriate internal and external support services to sustain tenancies. Prepare reports on arrears cases, attend court, prepare court papers, and represent the Council in possession proceedings. Conduct tenant interviews and home visits to support rent recovery and maintain a strong community presence. Create and deliver rent surgeries to promote positive payment behaviour and provide targeted support. Work closely with Neighbourhood & Tenancy Officers to deliver coordinated services and maintain accurate IT records. Attend tenancy sign-ups and sustainment visits, advising tenants on rent responsibilities and identifying support needs. Administer payment methods including online, phone, payment cards, and Direct Debits. Support the coaching, training, and development of advisors and apprentices as directed. Maintain accurate records to meet statutory and service reporting requirements. Monitor performance indicators and report regularly to the Housing Income Team Leader. Share knowledge, best practice, and procedural updates with colleagues. Liaise with internal departments and external agencies including Housing Benefits, DWP, CAB, solicitors, and the courts. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

We are seeking an experienced Interim Housing Officer to join a dedicated team within the not-for-profit sector. The role is based in Kettering and involves providing essential support in property management and tenant relations. Client Details Our client is a well-established organisation in the not-for-profit sector, focused on providing exceptional services within the property department. They are based in Kettering and are recognised for their commitment to supporting communities and delivering high-quality housing solutions Description Manage a portfolio of properties, ensuring compliance with housing regulations and policies. Provide support and advice to tenants on housing-related issues. Conduct property inspections and ensure maintenance issues are addressed promptly. Handle tenancy agreements, renewals, and terminations in accordance with regulations. Respond effectively to tenant queries and complaints, ensuring satisfaction. Work collaboratively with internal teams to deliver excellent housing services. Maintain accurate records and documentation in line with organisational policies. Support the team in achieving housing objectives and targets. Profile A successful Interim Housing Officer should have: Experience in property management or a similar role within the not-for-profit sector. Knowledge of housing regulations and policies. Strong organisational and problem-solving skills. Excellent communication and interpersonal abilities. A proactive approach to managing tenant relationships and resolving issues. Proficiency in maintaining accurate records and documentation. The ability to work effectively as part of a team. Job Offer Competitive Pay A temporary role offering valuable experience in the not-for-profit sector. An opportunity to work within a supportive team in Manchester. Engage in meaningful work that positively impacts the community. If you are ready to contribute your expertise as an Interim Housing Officer, we encourage you to apply today!

MMP Consultancy are looking to recruit an Income Officer on a Fixed Term basis, based in South East London. Salary: 39,268 Per Annum Main Responsibilities: Offer a courteous and polite service to the clients customers, dealing with requests promptly and giving accurate and fair advice. Support the Neighbourhood Services team in resolving tenancy management issues. Support the Neighbourhood Services Team in identifying, reporting and Investigation of reports of tenancy fraud and sub-letting Lead the recovery across all tenures of rent, service charge and other debt, including former tenant, proactively and in accordance with the clients Policies and Procedures, taking prompt action where required to ensure that, arrears are kept in line with agreed targets. Where required, across all tenures, take all steps in the legal process including representing the client at Court and First Tier Tribunals, and present cases on behalf of the client. Prepare statistics and information on patch arrears management within a reasonable timescale, as required. Working with the financial inclusion team, Support providers, Local Authority, DWP and other external agencies ensure residents receive the support necessary to pay rents and service charges. In liaison with the Neighbourhoods Team and Financial Inclusion Team ensure agreements reached with outgoing residents regarding outstanding debt, and incoming residents are able to meet the financial obligations they are undertaking. Provide support and advice to tenants and other representative groups, as required where relating to the promotion of payment of rent and service charges and financial inclusion, including attending external tenants meetings, including those outside office opening hours and in line with the clients commitment to resident involvement in service delivery. Where required lead on the revenue recovery for any homeownership tenures within the patch in line with clients policies and procedures and with legislation. This includes liaising with the Leasehold Officer and Rent and Service Charge Project Manager to provide comprehensive responses to service charge enquires where relate to recovery. Requirements: Proven experience of debt/arrears recovery - preferably in the housing sector. Computer literate, with knowledge of Word and Excel Good numeracy skills to a standard which enable the calculation of rent and service charge payments Good verbal and written communication skills and an ability to effectively represent the Association externally Ability to sensitively manage difficult situations with residents to achieve positive outcomes. Ability to manage a varied and busy workload to meet deadlines and targets Knowledge of the legal processes involved in arrears recovery Knowledge of housing and welfare benefits

An exciting opportunity has arisen for an experienced ASB Officer to join a dynamic housing organisation in Birmingham on a temporary basis. This is a hands-on role where you'll take the lead on tackling anti-social behaviour, protecting residents' wellbeing through a balanced approach of investigation, enforcement, prevention, and early intervention. You'll manage a varied and complex caseload, working closely with internal teams and external partners to resolve ASB effectively, reduce repeat incidents, and contribute to safer, well-managed neighbourhoods. Responsibilities of an ASB Officer: Manage a full ASB caseload, leading cases from initial complaint through to resolution, in line with policies, procedures, and current legislation. Conduct initial triage meetings to assess risk, vulnerability, and safeguarding concerns, ensuring appropriate actions and support are put in place at the earliest opportunity. Lead on complex and high-risk ASB cases, including safeguarding, domestic abuse, hate crime, and vulnerability, taking decisive action to remove immediate risks and support longer-term solutions. Gather, prepare, and manage customer statements and witness statements, ensuring evidence is robust, accurate, and suitable for legal proceedings. Prepare legal case files and attend court hearings where required, presenting evidence and working closely with legal teams. Carry out regular ASB case reviews, ensuring cases are progressing appropriately, actions are proportionate, and outcomes are clearly recorded. Work collaboratively with neighbourhood, tenancy, property, and community safety teams to address nuisance behaviour, environmental issues, and design-out-crime initiatives. Build effective working relationships with external agencies, including police, local authorities, social services, and support providers. Produce monthly performance and casework reports to keep senior leaders informed of trends, risks, and outcomes. Analyse ASB data and case outcomes to identify patterns, improve service delivery, and support preventative and training initiatives. What We'd Love To See From You: Proven experience working as an ASB Officer within a housing association, local authority, or similar organisation. Strong knowledge of ASB legislation, safeguarding, tenancy enforcement, and legal processes, including experience preparing cases for court. Confidence managing complex, high-volume caseloads, prioritising effectively in a fast-paced environment. A collaborative, solutions-focused professional who is comfortable working across teams and with partner agencies. Excellent communication, negotiation, and organisational skills, with the ability to remain calm and professional under pressure. A proactive, improvement-focused mindset, with a commitment to learning and continuous service improvement. If this ASB Officer role is for you please apply or contact (url removed)

Housing Officer - Rugby Borough Council CV212RR 3 Months Contract 37 hours a week Hybrid 1 day at home I am currently representing Rugby Borough Council are offering an initial temporary contract for a period of 3 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. We are looking for Housing Officer at Town Hall, Rugby, Warwickshire, CV212RR We are looking for an experienced housing officer to specialise in Anti-social behaviour and manage a high caseload looking at early intervention and enforcement non court remedies and court remedies. 9am 5pm. 4 days on site/visiting Key Accountabilities: Manage a mixed caseload of routine and complex ASB and tenancy breach cases. Carry out thorough, evidence-based investigations into complaints and reports of ASB. Adopt a victim-centred and trauma-informed approach to casework. Identify vulnerability at the earliest opportunity and make appropriate referrals. Deliver a high standard of customer service in line with RBC s Customer Service Standards. Take full ownership of allocated cases, ensuring compliance with RBC policies, procedures, and legal frameworks Prepare and submit legal applications, including ASB injunctions, Notices of Seeking Possession (NOSPs), and other enforcement tools. Draft clear, accurate, and effective witness statements and court documentation. Work collaboratively with internal teams, including Housing, Community Safety, and Legal Services. Liaise and build positive working relationships with external partners such as Police, Social Services, support agencies, and community groups. Make proactive use of all available tools and powers to prevent and resolve ASB. Contribute to service improvements, innovation, and right-first-time delivery. Be responsive to community needs and contribute to creating safer neighbourhood Requirements : Strong working knowledge of ASB legislation, tools, and powers, including injunctions, community protection measures, and possession proceedings. Relevant experience within housing management, community safety, or a related field. Excellent attention to detail, with the ability to maintain accurate, timely records. Demonstrable experience of effective case management within agreed timescales. Ability to prioritise workload and adapt to changing pressures and demands. Self-motivated, organised, and able to work independently with minimal supervision. Excellent verbal and written communication skills, including report writing. Confident in dealing with challenging situations and difficult conversations. Proficient in Microsoft Office and able to use case-management or CRM systems. Ability to demonstrate behavioural and organisational competencies required by RBC Desirable Criteria Experience of working collaboratively with external agencies such as Police, Social Services, and support services. Experience drafting witness statements or preparing legal documentation for court. Understanding of safeguarding principles, including links to domestic abuse and exploitation. Experience in mediation, restorative approaches, or community engagement work

Homeowner Services Officer Location: Eastleigh (hybrid working, with Monday and Friday at home) Salary: £36,980 per annum plus fantastic benefits Contract: Permanent, full-time Monday to Friday Our client, a leading housing provider, is seeking an experienced Homeowner Services Officer to join their Operations Directorate. This is a key position managing a designated geographical area and ensuring that all services delivered to leasehold and shared-ownership customers are responsive, professional, and customer-focused. You will provide a comprehensive management service across the leasehold and shared-ownership portfolio, taking ownership of complex cases and delivering expert advice on all aspects of leasehold management. Key Responsibilities Manage a wide portfolio, taking full responsibility for all aspects of leasehold management. Provide specialist advice on lease covenants, subletting, alterations, and lease variations. Offer expert guidance on lease clauses, covenants, demised areas, and leaseholder rights and responsibilities. Support the Leasehold Admin Officer with consents and take appropriate enforcement action for breaches of lease covenants, including court action for forfeiture when necessary. Support Section 20 and QLTA consultations and manage responses. Optimise income by setting and scrutinising service charges, recovering arrears, and managing major work recharges. Represent our client at the First-Tier Tribunal to defend leasehold challenges or present cases for determination. Audit repair, management fee, and service charge costs in collaboration with the Finance Service Charge team. Work closely with residents' associations on estate improvements, account queries, and planned maintenance programmes. Investigate subletting fraud in line with procedures and ensure all appropriate actions are taken. Resolve complaints and enquiries promptly and effectively. Skills & Experience Proven knowledge and experience in leasehold management for leasehold and shared-ownership customers. CIH or RPM qualification (or willingness to work toward one). Strong understanding of the Commonhold and Leasehold Reform Act 2002 and the Landlord and Tenant Act, and their application to residential leaseholders. Hands-on experience applying leasehold law in assignments, consents, enfranchisement, lease extensions, breach of covenants, and service charges. Ability to analyse and interpret lease covenants and apply health & safety legislation relevant to neighbourhood management. Skilled in handling difficult, sensitive, and challenging situations with professionalism and tact. Why Join Our Client This is an opportunity to work with a respected housing organisation that values expertise, professionalism, and customer care. You'll be part of a supportive team and have the chance to make a direct impact on the lives of homeowners and shared-ownership residents. How to Apply If you have the skills, experience, and drive to excel in this role, we'd love to hear from you on (phone number removed)/email your CV to (url removed).

Belmont Recruitment are currently looking to speak with HMO/Housing Management Officers, to work an initial 6 month contract position that we have available in the Blackburn area. An opportunity has arisen for a Housing Management Officer to join a dedicated team delivering high-quality housing services. This role is ideal for someone passionate about supporting tenants, managing tenancies effectively, and making a positive difference in local communities. Key responsibilities: Deliver a proactive housing management service to help customers sustain their tenancies. Manage rent accounts, address arrears, and support benefit claims. Minimise void losses by ensuring properties are swiftly re-let. Respond to anti-social behaviour and promote safe, supportive neighbourhoods. Carry out tenancy sign-ups, inspections, and health & safety checks. Liaise with contractors and partner agencies to ensure effective service delivery. About you: Experience in housing management, tenancy sustainment, or social housing . Knowledge of rent arrears, voids, and ASB case management . Strong organisational and communication skills. Ability to work independently and as part of a team. Commitment to equality, diversity, and safeguarding. This role is a full time position, and it is imperative that you are able to carry out the shift patterns of 8am to 4pm, and also 12-8pm on a rolling rota, with occasional weekend work also. This is an initial 6 month contract with a possibility of a permanent consideration at the end of the 6 months if that would be of interest to you. Days: Monday - Friday (with occasional weekend work) Contract: 6 Months (+temp to perm offer at the end of 6 months) Salary: 15.79 to 17.00 Benefits of working with Belmont Recruitment; Single point of contact consultant. 24h support. Regular communication updates. Referal Benefit Scheme.