TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Senior Human Resources Advisor - Dutch Speaking We're looking for a detail-oriented and customer-focused Senior Human Resources Advisor to join our team on a 12-month fixed-term contract, supporting our Dutch associates. As part of our Dutch Advisor team, you'll l be the first point of contact for HR queries - delivering a high-quality service through phone, email, and face-to-face interactions. You'll manage a high volume of manual transactions across multiple systems, ensuring accuracy and compliance with Dutch employment law. Your strong understanding of HR processes and local legislation will be key to resolving queries efficiently and supporting continuous improvement across the HR Service Centre. What You'll Be Doing As a Senior HR Advisor, you'll play a key role in supporting our day-to-day operations, driving process improvements, and helping to build capability across the business. You'll work closely with stakeholders and support the HR Service Centre in delivering a high-quality service aligned to our performance goals. First-line HR support: Handle payroll queries, triage tickets, and manage complex HR cases in partnership with the Senior Case Advisor. Service delivery: Ensure timely resolution of tickets within agreed SLAs and maintain accurate case records in the HR system. Stakeholder engagement: Provide clear, consistent advice to managers in line with HR policy and legal requirements in the Netherlands. Upskilling and education: Build and deliver bite-sized training sessions to enhance manager capability and streamline queries coming through to the HR Service Centre. Process improvement: Identify opportunities to streamline ways of working and support the implementation of new solutions. Team support: You will be the first point of contact for our Dutch speaking Team members. Coach and guide team members, share knowledge, and help embed process updates. Content development: Create and maintain helpful resources for managers, including content creation for our internal platforms (such as our Thread pages and our People folder). Collaboration: Proactive approach in continuously reviewing and improvement of current processes. Communication: Support the preparation and delivery of content for quarterly team meetings and other key business updates. What You'll Need to Succeed We're looking for someone who brings both expertise and energy into an ever-growing environment. Our ideal candidate will thrive in a collaborative with the team, yet comfortable with complex HR cases and be dedicated to delivering great service. Other key attributes and experiences we're looking for include: Fluent written and verbal communication in the Dutch language. Solid understanding of Dutch labour law, with hands-on experience applying it in practice. Confidence and credibility to be the face of HR to the business. Ability to build strong relationships across the business, including managing and resolving workplace conflicts effectively. Proven ability to lead within a team and act as a go-to person for colleagues. Comfortable challenging constructively, whilst influencing others with tact. Able to stay accurate and focused under pressure, without compromising service quality. Ability to spot patterns and has an attention to detail to identify where there is an opportunity for improvement. Holds a relevant HR qualification or professional certification. Proactive approach to process improvement and continuous review of existing HR processes. Experience working in a fast-paced HR Service Centre environment. Why TJX Europe? At TJX Europe, we believe in fostering a collaborative and inclusive environment where your ideas and contributions are valued. You'll also enjoy some great benefits, such as: 10% TK Maxx and Homesense discount which goes up to 20% on selected weekends. Subsidised gym membership at The Club: our state-of-the-art gym and wellness centre. Loads of catering options across our campus. They serve healthy and delicious choices every day. And it's all sustainably sourced. Campus spaces available for associates to relax. You can study or play, as we encourage downtime, collaboration, and relaxation. This includes our very own rooftop terrace and Games Lounge. The Learning Space: our dedicated home for learning. It's a calm and reflective space for associates to focus on their development. Join us and be part of a team that is dedicated to driving success and innovation in the retail industry. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Jul 31, 2025
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Senior Human Resources Advisor - Dutch Speaking We're looking for a detail-oriented and customer-focused Senior Human Resources Advisor to join our team on a 12-month fixed-term contract, supporting our Dutch associates. As part of our Dutch Advisor team, you'll l be the first point of contact for HR queries - delivering a high-quality service through phone, email, and face-to-face interactions. You'll manage a high volume of manual transactions across multiple systems, ensuring accuracy and compliance with Dutch employment law. Your strong understanding of HR processes and local legislation will be key to resolving queries efficiently and supporting continuous improvement across the HR Service Centre. What You'll Be Doing As a Senior HR Advisor, you'll play a key role in supporting our day-to-day operations, driving process improvements, and helping to build capability across the business. You'll work closely with stakeholders and support the HR Service Centre in delivering a high-quality service aligned to our performance goals. First-line HR support: Handle payroll queries, triage tickets, and manage complex HR cases in partnership with the Senior Case Advisor. Service delivery: Ensure timely resolution of tickets within agreed SLAs and maintain accurate case records in the HR system. Stakeholder engagement: Provide clear, consistent advice to managers in line with HR policy and legal requirements in the Netherlands. Upskilling and education: Build and deliver bite-sized training sessions to enhance manager capability and streamline queries coming through to the HR Service Centre. Process improvement: Identify opportunities to streamline ways of working and support the implementation of new solutions. Team support: You will be the first point of contact for our Dutch speaking Team members. Coach and guide team members, share knowledge, and help embed process updates. Content development: Create and maintain helpful resources for managers, including content creation for our internal platforms (such as our Thread pages and our People folder). Collaboration: Proactive approach in continuously reviewing and improvement of current processes. Communication: Support the preparation and delivery of content for quarterly team meetings and other key business updates. What You'll Need to Succeed We're looking for someone who brings both expertise and energy into an ever-growing environment. Our ideal candidate will thrive in a collaborative with the team, yet comfortable with complex HR cases and be dedicated to delivering great service. Other key attributes and experiences we're looking for include: Fluent written and verbal communication in the Dutch language. Solid understanding of Dutch labour law, with hands-on experience applying it in practice. Confidence and credibility to be the face of HR to the business. Ability to build strong relationships across the business, including managing and resolving workplace conflicts effectively. Proven ability to lead within a team and act as a go-to person for colleagues. Comfortable challenging constructively, whilst influencing others with tact. Able to stay accurate and focused under pressure, without compromising service quality. Ability to spot patterns and has an attention to detail to identify where there is an opportunity for improvement. Holds a relevant HR qualification or professional certification. Proactive approach to process improvement and continuous review of existing HR processes. Experience working in a fast-paced HR Service Centre environment. Why TJX Europe? At TJX Europe, we believe in fostering a collaborative and inclusive environment where your ideas and contributions are valued. You'll also enjoy some great benefits, such as: 10% TK Maxx and Homesense discount which goes up to 20% on selected weekends. Subsidised gym membership at The Club: our state-of-the-art gym and wellness centre. Loads of catering options across our campus. They serve healthy and delicious choices every day. And it's all sustainably sourced. Campus spaces available for associates to relax. You can study or play, as we encourage downtime, collaboration, and relaxation. This includes our very own rooftop terrace and Games Lounge. The Learning Space: our dedicated home for learning. It's a calm and reflective space for associates to focus on their development. Join us and be part of a team that is dedicated to driving success and innovation in the retail industry. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
We have an exciting opportunity for a Statement Taker to join Devon and Cornwall Police at their police station in Newquay. This is a temporary role for around 3 months working a shift pattern which will include some weekend working. Hybrid working. PLEASE NOTE DUE TO POLICE VETTING YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 3 YEARS AT THE TIME OF APPLICATIO N. . The purpose of the Statement Taker is to prepare, conduct and record remote interviews of victims and witnesses. This must be delivered to an equivalent standard of the Professionalisation Investigation Programme (PIP) and in accordance with the law, PACE Code C, Force policy and with reference to the 'Practical Guide to Interviewing 2004'. The Statement Taker will have the ability to identify and maximise all of the available evidence from conversation with an individual and ask pertinent questions to obtain as much information as possible. In particular to: Conduct remote (not face to face) interviews of victims and witnesses. Provide care for victims and witnesses by identifying any Risk, Harm and Vulnerability issues assessing an appropriate response or the need for onward referral (e.g. VNA) Adapt the communication style used to the needs of the individual, and confirm understanding of any element stated by the witness. Record the statements of remote interviews and ensure section 9 PACE statements are legible, meet the required evidential and quality standards and comply with the CPS guidelines. Complete allocated enquiries to PIP standard and within required timescales. Be accountable for decisions regarding all aspects of preparing, conducting and recording interviews and producing statements; referring to Force policies but also with discretion for individual circumstances. In addition there is a function intrinsic to this role. An employer's duty of care and current legislation allows the Force to establish if a potential applicant could carry this out, either with or without reasonable adjustments. This function is: Working with Disturbing Evidence of Disturbing Circumstances To assist in ensuring applicants would be able to undertake this function of the role, a medical assessment via a questionnaire will be undertaken and may subsequently require a consultation with the Occupational Health Support Unit. ESSENTIAL CRITERIA Experience in using Microsoft Office Suite, particularly Word, Excel and Outlook Good inter-personal skills with an ability to build rapport with a diverse range of individuals Demonstrable ability to listen, pose pertinent questions and extract relevant information Proven communication skills with a good standard of English language, literacy and comprehension A broad understanding of the Code of Practice for Victims of Crime Accurate keyboard skills at an appropriate speed (50 WPM) to achieve set targets. Proven ability to work on own initiative Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 30, 2025
Seasonal
We have an exciting opportunity for a Statement Taker to join Devon and Cornwall Police at their police station in Newquay. This is a temporary role for around 3 months working a shift pattern which will include some weekend working. Hybrid working. PLEASE NOTE DUE TO POLICE VETTING YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 3 YEARS AT THE TIME OF APPLICATIO N. . The purpose of the Statement Taker is to prepare, conduct and record remote interviews of victims and witnesses. This must be delivered to an equivalent standard of the Professionalisation Investigation Programme (PIP) and in accordance with the law, PACE Code C, Force policy and with reference to the 'Practical Guide to Interviewing 2004'. The Statement Taker will have the ability to identify and maximise all of the available evidence from conversation with an individual and ask pertinent questions to obtain as much information as possible. In particular to: Conduct remote (not face to face) interviews of victims and witnesses. Provide care for victims and witnesses by identifying any Risk, Harm and Vulnerability issues assessing an appropriate response or the need for onward referral (e.g. VNA) Adapt the communication style used to the needs of the individual, and confirm understanding of any element stated by the witness. Record the statements of remote interviews and ensure section 9 PACE statements are legible, meet the required evidential and quality standards and comply with the CPS guidelines. Complete allocated enquiries to PIP standard and within required timescales. Be accountable for decisions regarding all aspects of preparing, conducting and recording interviews and producing statements; referring to Force policies but also with discretion for individual circumstances. In addition there is a function intrinsic to this role. An employer's duty of care and current legislation allows the Force to establish if a potential applicant could carry this out, either with or without reasonable adjustments. This function is: Working with Disturbing Evidence of Disturbing Circumstances To assist in ensuring applicants would be able to undertake this function of the role, a medical assessment via a questionnaire will be undertaken and may subsequently require a consultation with the Occupational Health Support Unit. ESSENTIAL CRITERIA Experience in using Microsoft Office Suite, particularly Word, Excel and Outlook Good inter-personal skills with an ability to build rapport with a diverse range of individuals Demonstrable ability to listen, pose pertinent questions and extract relevant information Proven communication skills with a good standard of English language, literacy and comprehension A broad understanding of the Code of Practice for Victims of Crime Accurate keyboard skills at an appropriate speed (50 WPM) to achieve set targets. Proven ability to work on own initiative Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We have an exciting opportunity for a Statement Taker to join Devon and Cornwall Police at their police station in Camborne. This is a temporary role for around 3 months working a shift pattern which will include some weekend working. Hybrid working. PLEASE NOTE DUE TO POLICE VETTING YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 3 YEARS AT THE TIME OF APPLICATIO N. . The purpose of the Statement Taker is to prepare, conduct and record remote interviews of victims and witnesses. This must be delivered to an equivalent standard of the Professionalisation Investigation Programme (PIP) and in accordance with the law, PACE Code C, Force policy and with reference to the 'Practical Guide to Interviewing 2004'. The Statement Taker will have the ability to identify and maximise all of the available evidence from conversation with an individual and ask pertinent questions to obtain as much information as possible. In particular to: Conduct remote (not face to face) interviews of victims and witnesses. Provide care for victims and witnesses by identifying any Risk, Harm and Vulnerability issues assessing an appropriate response or the need for onward referral (e.g. VNA) Adapt the communication style used to the needs of the individual, and confirm understanding of any element stated by the witness. Record the statements of remote interviews and ensure section 9 PACE statements are legible, meet the required evidential and quality standards and comply with the CPS guidelines. Complete allocated enquiries to PIP standard and within required timescales. Be accountable for decisions regarding all aspects of preparing, conducting and recording interviews and producing statements; referring to Force policies but also with discretion for individual circumstances. In addition there is a function intrinsic to this role. An employer's duty of care and current legislation allows the Force to establish if a potential applicant could carry this out, either with or without reasonable adjustments. This function is: Working with Disturbing Evidence of Disturbing Circumstances To assist in ensuring applicants would be able to undertake this function of the role, a medical assessment via a questionnaire will be undertaken and may subsequently require a consultation with the Occupational Health Support Unit. ESSENTIAL CRITERIA Experience in using Microsoft Office Suite, particularly Word, Excel and Outlook Good inter-personal skills with an ability to build rapport with a diverse range of individuals Demonstrable ability to listen, pose pertinent questions and extract relevant information Proven communication skills with a good standard of English language, literacy and comprehension A broad understanding of the Code of Practice for Victims of Crime Accurate keyboard skills at an appropriate speed (50 WPM) to achieve set targets. Proven ability to work on own initiative Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 30, 2025
Seasonal
We have an exciting opportunity for a Statement Taker to join Devon and Cornwall Police at their police station in Camborne. This is a temporary role for around 3 months working a shift pattern which will include some weekend working. Hybrid working. PLEASE NOTE DUE TO POLICE VETTING YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 3 YEARS AT THE TIME OF APPLICATIO N. . The purpose of the Statement Taker is to prepare, conduct and record remote interviews of victims and witnesses. This must be delivered to an equivalent standard of the Professionalisation Investigation Programme (PIP) and in accordance with the law, PACE Code C, Force policy and with reference to the 'Practical Guide to Interviewing 2004'. The Statement Taker will have the ability to identify and maximise all of the available evidence from conversation with an individual and ask pertinent questions to obtain as much information as possible. In particular to: Conduct remote (not face to face) interviews of victims and witnesses. Provide care for victims and witnesses by identifying any Risk, Harm and Vulnerability issues assessing an appropriate response or the need for onward referral (e.g. VNA) Adapt the communication style used to the needs of the individual, and confirm understanding of any element stated by the witness. Record the statements of remote interviews and ensure section 9 PACE statements are legible, meet the required evidential and quality standards and comply with the CPS guidelines. Complete allocated enquiries to PIP standard and within required timescales. Be accountable for decisions regarding all aspects of preparing, conducting and recording interviews and producing statements; referring to Force policies but also with discretion for individual circumstances. In addition there is a function intrinsic to this role. An employer's duty of care and current legislation allows the Force to establish if a potential applicant could carry this out, either with or without reasonable adjustments. This function is: Working with Disturbing Evidence of Disturbing Circumstances To assist in ensuring applicants would be able to undertake this function of the role, a medical assessment via a questionnaire will be undertaken and may subsequently require a consultation with the Occupational Health Support Unit. ESSENTIAL CRITERIA Experience in using Microsoft Office Suite, particularly Word, Excel and Outlook Good inter-personal skills with an ability to build rapport with a diverse range of individuals Demonstrable ability to listen, pose pertinent questions and extract relevant information Proven communication skills with a good standard of English language, literacy and comprehension A broad understanding of the Code of Practice for Victims of Crime Accurate keyboard skills at an appropriate speed (50 WPM) to achieve set targets. Proven ability to work on own initiative Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Children's Residential Worker Learning Disabilities Details Reference: SCC/TP/287912/3515 Positions: 3 Salary: £29,697 - £31,848 per annum plus enhanced rates of pay for bank holidays, weekends and sleep-ins Category: Care - Children and Young People Contract type: Permanent Working hours: 36 hours per week Posted on: 17 July 2025 Closing date: 31 August 2025 Location: Woking, Surrey Description This role has a starting salary of £29,697 per annum based on a 36-hour week, rising to £31,848 per annum. Enhanced rates of pay are available for occasional bank holidays, weekends and sleep-ins. Are you passionate about providing a safe place for vulnerable children to call home? Do you have transferable skills developed through your experience in an additional needs or specialist education environment? Ever considered a rewarding career in care with an ambitious and dedicated residential service? If so, this could be your next home! Rewards and Benefits 26 days' holiday rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Relocation bonus of up to £8,000 Refer a friend payment of £750 as a thank you for finding the right residential worker Our Home Our Residential Workers turn our Residential Houses into Residential Homes and this is no different for our home in Woking which is our home dedicated to caring and supporting children and young people with autism and/or learning disabilities. In the same way that you will support the children and young people, we will support you too! We offer the opportunity to gain the nationally recognised Level 3 Diploma in Residential Childcare - a requirement that you'll achieve within two years of starting. Not only will this qualification unlock new opportunities for you, including the chance to become a Senior Residential Worker earning £32,512 per annum, but it will also equip you with the skills and knowledge necessary to excel as a Residential Worker. Our Aim We are committed to providing exceptional homes for the children we are entrusted to support, which is no less than they deserve. Our homes strive to be nurturing, fun and inspirational places where our young people feel safe to be themselves and can rely on us to guide, care, and support them to thrive whatever their challenges and this is where you come in! The Opportunity As a valued member of the team you will positively contribute to the lives of the children and young people in our home, working to build effective relationships with them, supporting them with routine personal care, co-ordinating activities and holidays, creating meaningful care plans, working together with partner organisations, writing reports and ensuring records are kept clear and up to date. These are just some examples of the work you will do that will support our children and young people with their everyday lives. Like all supportive, caring, and compassionate home environments; no two days are the same, they throw up complex and challenging situations and are on 24/7 - 365 days of the year. So, let's be honest, if you are looking for a 9-5 job which is straight forward and predictable, you might want to sit this one out. There will be swearing, shouting, and the occasional tear. But there will also be happiness, laughter, and smiles. There will be reward for hard work, determination, and resilience, knowing that you make a difference. So, if you think you have what it takes, can match our energy to be exceptional, and are willing to learn, we (and our children) really want to hear from you. To apply you will need to upload your CV and answer the following questions: Looking at our advert please tell us what it is about the role that has motivated you to apply? Please tell us about the relevant experience or transferable skills you have in relation to this role? What three qualities do you have that would make you a good Support Worker and why will these be important? Please tell us how you would you handle a situation where challenging behaviour was present? Please offer a relevant example if you can. Working in our homes represents a unique opportunity to support our children and young people with their everyday lives. To do this safely you will be asked to tell us about any allergies you have that may need to be reasonably managed to ensure your safety and wellbeing with minimal impact to the children and young people we care for. Our Requirements Due to our legal obligations, we can only accept applications from people 22 years old and above. This role requires a Level 3 Diploma in Residential Childcare or an equivalent qualification. If you do not currently hold this qualification (or equivalent) but are successful in the interview and meet the enrolment criteria (including English and Maths skills), you will be enrolled in a Level 3 Diploma in Residential Childcare, subject to funding. In addition to the above, to meet the criteria of the Level 3 Diploma, you must have lived in the UK/EEA for the last 3 years and you must also have the right to remain and work in the United Kingdom for the duration of the study programme. Failure to achieve the Level 3 Diploma for Residential Childcare or losing your right to remain and work in the United Kingdom may result in the termination of your employment. We are unfortunately not able to offer sponsorship at this time. Surrey has both urban and rural areas and our residential workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle, to support our young people to attend appointments, activities or trips as agreed. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. If you have any questions about these roles please contact Sarah Muzzall via email at What Next? This advert closes at 23:59 on Sunday 31st August 2025. Applications will be reviewed and considered on an ongoing basis. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 10-15 min), and if successful following this, invited to meet us at one of our homes for an interview. We will be reviewing applications on an ongoing basis so feel free to submit an application as soon as you wish, and we will come back to you as quickly as possible. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. We are committed to the safe recruitment of staff in our Residential homes across Surrey therefore if you are successful in being offered a role within our service, we will work with you to collect all required checks in line with government guidance. You can find out more about what information you will be asked to provide HERE . Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Jul 24, 2025
Full time
Children's Residential Worker Learning Disabilities Details Reference: SCC/TP/287912/3515 Positions: 3 Salary: £29,697 - £31,848 per annum plus enhanced rates of pay for bank holidays, weekends and sleep-ins Category: Care - Children and Young People Contract type: Permanent Working hours: 36 hours per week Posted on: 17 July 2025 Closing date: 31 August 2025 Location: Woking, Surrey Description This role has a starting salary of £29,697 per annum based on a 36-hour week, rising to £31,848 per annum. Enhanced rates of pay are available for occasional bank holidays, weekends and sleep-ins. Are you passionate about providing a safe place for vulnerable children to call home? Do you have transferable skills developed through your experience in an additional needs or specialist education environment? Ever considered a rewarding career in care with an ambitious and dedicated residential service? If so, this could be your next home! Rewards and Benefits 26 days' holiday rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Relocation bonus of up to £8,000 Refer a friend payment of £750 as a thank you for finding the right residential worker Our Home Our Residential Workers turn our Residential Houses into Residential Homes and this is no different for our home in Woking which is our home dedicated to caring and supporting children and young people with autism and/or learning disabilities. In the same way that you will support the children and young people, we will support you too! We offer the opportunity to gain the nationally recognised Level 3 Diploma in Residential Childcare - a requirement that you'll achieve within two years of starting. Not only will this qualification unlock new opportunities for you, including the chance to become a Senior Residential Worker earning £32,512 per annum, but it will also equip you with the skills and knowledge necessary to excel as a Residential Worker. Our Aim We are committed to providing exceptional homes for the children we are entrusted to support, which is no less than they deserve. Our homes strive to be nurturing, fun and inspirational places where our young people feel safe to be themselves and can rely on us to guide, care, and support them to thrive whatever their challenges and this is where you come in! The Opportunity As a valued member of the team you will positively contribute to the lives of the children and young people in our home, working to build effective relationships with them, supporting them with routine personal care, co-ordinating activities and holidays, creating meaningful care plans, working together with partner organisations, writing reports and ensuring records are kept clear and up to date. These are just some examples of the work you will do that will support our children and young people with their everyday lives. Like all supportive, caring, and compassionate home environments; no two days are the same, they throw up complex and challenging situations and are on 24/7 - 365 days of the year. So, let's be honest, if you are looking for a 9-5 job which is straight forward and predictable, you might want to sit this one out. There will be swearing, shouting, and the occasional tear. But there will also be happiness, laughter, and smiles. There will be reward for hard work, determination, and resilience, knowing that you make a difference. So, if you think you have what it takes, can match our energy to be exceptional, and are willing to learn, we (and our children) really want to hear from you. To apply you will need to upload your CV and answer the following questions: Looking at our advert please tell us what it is about the role that has motivated you to apply? Please tell us about the relevant experience or transferable skills you have in relation to this role? What three qualities do you have that would make you a good Support Worker and why will these be important? Please tell us how you would you handle a situation where challenging behaviour was present? Please offer a relevant example if you can. Working in our homes represents a unique opportunity to support our children and young people with their everyday lives. To do this safely you will be asked to tell us about any allergies you have that may need to be reasonably managed to ensure your safety and wellbeing with minimal impact to the children and young people we care for. Our Requirements Due to our legal obligations, we can only accept applications from people 22 years old and above. This role requires a Level 3 Diploma in Residential Childcare or an equivalent qualification. If you do not currently hold this qualification (or equivalent) but are successful in the interview and meet the enrolment criteria (including English and Maths skills), you will be enrolled in a Level 3 Diploma in Residential Childcare, subject to funding. In addition to the above, to meet the criteria of the Level 3 Diploma, you must have lived in the UK/EEA for the last 3 years and you must also have the right to remain and work in the United Kingdom for the duration of the study programme. Failure to achieve the Level 3 Diploma for Residential Childcare or losing your right to remain and work in the United Kingdom may result in the termination of your employment. We are unfortunately not able to offer sponsorship at this time. Surrey has both urban and rural areas and our residential workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle, to support our young people to attend appointments, activities or trips as agreed. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. If you have any questions about these roles please contact Sarah Muzzall via email at What Next? This advert closes at 23:59 on Sunday 31st August 2025. Applications will be reviewed and considered on an ongoing basis. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 10-15 min), and if successful following this, invited to meet us at one of our homes for an interview. We will be reviewing applications on an ongoing basis so feel free to submit an application as soon as you wish, and we will come back to you as quickly as possible. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. We are committed to the safe recruitment of staff in our Residential homes across Surrey therefore if you are successful in being offered a role within our service, we will work with you to collect all required checks in line with government guidance. You can find out more about what information you will be asked to provide HERE . Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Job Title : Mental Health Nurse Practice Manager Length of assignment: 3 Months Hourly rate : 45.00 Location : Suffolk, Landmark House, Ipswich Remote/Office based: Part time 3-4 days a week, other working arrangements will be considered The operational hours of the service will be 8am - 8pm Monday to Friday, and occasional weekends and bank holidays. It is expectant for managers to participate in the shift management rota (details of this to be confirmed) which may involve working some evenings in addition to one in four weekends. About the Role: As a Mental Health Nurse Practice Manager within the CHRIS Service, you will be at the forefront of managing change, driving performance and continuous improvement around impact and outcomes for CYP and their families, whilst leading high- quality services and effective ways of working. The outreach model of care, for 0-18-year-olds, will provide intensive outreach services ensuring that children and young people (CYP) living in East and West Suffolk can access the services that meet their needs at the right time. CHRIS forms part of the Mental Health Crisis response pathway in Suffolk. Key Responsibilities: Contributing to planning and reviewing of service delivery to ensure its high quality to achieve the best possible outcomes for children and their families. You will directly manage and lead staff, alongside resources and projects which focus on the young people's mental health crisis as outlined in the CHRIS Standard Operation Procedure (SOP) and in accordance with clinical governance framework. Work in accordance with the NMC Code of Professional Conduct, and other regulatory guidelines, ensuring your NMC registration is maintained. This will include you undertaking some client contact. Work alongside other public-sector partners, voluntary sector and communities to engage and enable community led activity through the CHRIS Team. Through effective practice and multiagency working, you will safeguard children and young people, which may include participation in safeguarding meetings, and support staff to undertake all relevant assessments. Support staff in their CHRIS Key worker role for named families, being the key contact with the family and liaising with other professionals to provide a joined-up response. To identify and Manage risk and safeguarding concerns, working with other agencies to intervene effectively where there are concerns about safeguarding, parenting capacity, adult mental health, alcohol or substance misuse, domestic abuse and neglect. Skills: A Nurse with experience and holds a Nursing degree Evidence of ongoing professional development related to CYP Higher degree or post graduate certificate in area of clinical / therapeutic practice Willingness to undertake further professional training and attend training courses as well as reading literature as required to update knowledge and skills Management and Leadership qualification or relevant experience
Jul 23, 2025
Seasonal
Job Title : Mental Health Nurse Practice Manager Length of assignment: 3 Months Hourly rate : 45.00 Location : Suffolk, Landmark House, Ipswich Remote/Office based: Part time 3-4 days a week, other working arrangements will be considered The operational hours of the service will be 8am - 8pm Monday to Friday, and occasional weekends and bank holidays. It is expectant for managers to participate in the shift management rota (details of this to be confirmed) which may involve working some evenings in addition to one in four weekends. About the Role: As a Mental Health Nurse Practice Manager within the CHRIS Service, you will be at the forefront of managing change, driving performance and continuous improvement around impact and outcomes for CYP and their families, whilst leading high- quality services and effective ways of working. The outreach model of care, for 0-18-year-olds, will provide intensive outreach services ensuring that children and young people (CYP) living in East and West Suffolk can access the services that meet their needs at the right time. CHRIS forms part of the Mental Health Crisis response pathway in Suffolk. Key Responsibilities: Contributing to planning and reviewing of service delivery to ensure its high quality to achieve the best possible outcomes for children and their families. You will directly manage and lead staff, alongside resources and projects which focus on the young people's mental health crisis as outlined in the CHRIS Standard Operation Procedure (SOP) and in accordance with clinical governance framework. Work in accordance with the NMC Code of Professional Conduct, and other regulatory guidelines, ensuring your NMC registration is maintained. This will include you undertaking some client contact. Work alongside other public-sector partners, voluntary sector and communities to engage and enable community led activity through the CHRIS Team. Through effective practice and multiagency working, you will safeguard children and young people, which may include participation in safeguarding meetings, and support staff to undertake all relevant assessments. Support staff in their CHRIS Key worker role for named families, being the key contact with the family and liaising with other professionals to provide a joined-up response. To identify and Manage risk and safeguarding concerns, working with other agencies to intervene effectively where there are concerns about safeguarding, parenting capacity, adult mental health, alcohol or substance misuse, domestic abuse and neglect. Skills: A Nurse with experience and holds a Nursing degree Evidence of ongoing professional development related to CYP Higher degree or post graduate certificate in area of clinical / therapeutic practice Willingness to undertake further professional training and attend training courses as well as reading literature as required to update knowledge and skills Management and Leadership qualification or relevant experience
About the Role Cobalt is currently working with a well-established and highly respected Residential Management company in their search for a Lettings Administrator to support a stunning residential development in West London. This is an exciting opportunity for a motivated individual with a passion for customer service and property lettings to join a professional and supportive on-site team. The successful candidate will play a key front-of-house role, ensuring a smooth lettings process, maintaining high resident satisfaction, and contributing to the efficient operation of a beautifully maintained community. This role is ideal for someone with experience in property, student accommodation, hospitality, or customer service, and offers real scope for career progression within the Residential Management sector. Responsibilities Conduct viewings with prospective residents and guide them through the lettings process Manage lettings inquires via phone and email, supporting high conversion rates and full occupancy Process tenancy applications, reference checks, and new tenancy documentation Handle security deposit registration and compliance procedures Maintain accurate and up-to-date digital files using internal property management systems Support resident move-ins and move-outs, delivering a positive customer experience Assist in organising resident events to foster a strong sense of community Perform scheduled flat inspections and support reactive maintenance reporting Collaborate with internal teams to ensure a high standard of property presentation and service Requirements Previous experience in a customer-facing role - ideally within lettings, hospitality, or property management Familiarity with lettings processes and tenancy documentation Strong written and verbal communication skills Excellent organisational and IT skills (including Microsoft Office) Self-motivated and capable of working independently and within a team Proactive, flexible, and always looking to go above and beyond for residents Ability to work weekends and public holidays in line with a rota Desirable: Experience in Build to Rent or residential lettings ARLA qualification Experience with property management systems such as Yardi or Hubspot Why Join? This is an opportunity to join a respected and forward-thinking property operator that is redefining the rental experience in London. Working onsite in a beautifully restored collection of Victorian mansion blocks, you'll be part of a team committed to delivering an exceptional resident experience through top-tier service, attention to detail, and community building. If you're looking for a fulfilling role in a vibrant West London residential development, we'd love to hear from you. To apply or learn more, please contact Cobalt Recruitment today.
Jul 16, 2025
Full time
About the Role Cobalt is currently working with a well-established and highly respected Residential Management company in their search for a Lettings Administrator to support a stunning residential development in West London. This is an exciting opportunity for a motivated individual with a passion for customer service and property lettings to join a professional and supportive on-site team. The successful candidate will play a key front-of-house role, ensuring a smooth lettings process, maintaining high resident satisfaction, and contributing to the efficient operation of a beautifully maintained community. This role is ideal for someone with experience in property, student accommodation, hospitality, or customer service, and offers real scope for career progression within the Residential Management sector. Responsibilities Conduct viewings with prospective residents and guide them through the lettings process Manage lettings inquires via phone and email, supporting high conversion rates and full occupancy Process tenancy applications, reference checks, and new tenancy documentation Handle security deposit registration and compliance procedures Maintain accurate and up-to-date digital files using internal property management systems Support resident move-ins and move-outs, delivering a positive customer experience Assist in organising resident events to foster a strong sense of community Perform scheduled flat inspections and support reactive maintenance reporting Collaborate with internal teams to ensure a high standard of property presentation and service Requirements Previous experience in a customer-facing role - ideally within lettings, hospitality, or property management Familiarity with lettings processes and tenancy documentation Strong written and verbal communication skills Excellent organisational and IT skills (including Microsoft Office) Self-motivated and capable of working independently and within a team Proactive, flexible, and always looking to go above and beyond for residents Ability to work weekends and public holidays in line with a rota Desirable: Experience in Build to Rent or residential lettings ARLA qualification Experience with property management systems such as Yardi or Hubspot Why Join? This is an opportunity to join a respected and forward-thinking property operator that is redefining the rental experience in London. Working onsite in a beautifully restored collection of Victorian mansion blocks, you'll be part of a team committed to delivering an exceptional resident experience through top-tier service, attention to detail, and community building. If you're looking for a fulfilling role in a vibrant West London residential development, we'd love to hear from you. To apply or learn more, please contact Cobalt Recruitment today.
About The Role We are seeking a reliable, proactive, and hardworking Site Assistant to join our dedicated team at Ark St Alban's Academy. This is a vital role in ensuring the school environment is safe, secure, clean, and well-maintained for our pupils, staff, and visitors. Key Responsibilities: Opening and closing the school premises, including gates, doors, windows, and buildings. Carrying out minor repairs and maintenance tasks. Ensuring the cleanliness and tidiness of the school grounds and buildings. Supporting with setting up rooms for events and school activities. Monitoring site security and reporting any concerns. Assisting with deliveries and porterage duties. Responding to health and safety issues promptly. What We're Looking For: A practical, hands-on individual with a can-do attitude. Experience in a similar role or experience in maintenance and repairs. Good communication and interpersonal skills. Ability to work independently and as part of a team. Basic knowledge of health and safety procedures. Flexibility to work split shifts or occasional evenings/weekends if required. If you would like to discuss this opportunity or for any queries, please contact Katie Roberts, Assistant Principal ( ). Benefits: Salaries 2.5% higher than main pay scale. Generous pension scheme. Access to Ark rewards - a scheme offering savings from over 3,000 major retailers Interest-free loans - up to £5,000 available for season ticket or to buy a bicycle. Gym discounts - offering up to 40%. Access to Employee Assistance Programme - providing free, confidential counselling, legal advice and a range of different support. Find out more about the benefits of working for Ark at arkonline.org/careers/why-work-with-us/ About Us We are committed to addressing educational disadvantage. We consistently guide pupils to GCSE and A-Level outcomes which place our cohorts in the top 10% of schools nationally on many measures, including those for the progress of disadvantaged pupils. Our school serves pupils from central Birmingham. The percentage of our cohort eligible for the Pupil Premium is the eighth highest in the country. There are very few communities in the UK who need great teachers more than ours. Teachers and leaders at Ark St Alban's Academy are determined to prove that the background of a young person can be no impediment to their success. Our school prepares pupils to succeed at elite universities, with our alumni proudly representing our community at prestigious destinations including Cambridge University, Durham University and the London School of Economics. Visit arkstalbans.org/jobs to learn more about us. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Jul 15, 2025
Full time
About The Role We are seeking a reliable, proactive, and hardworking Site Assistant to join our dedicated team at Ark St Alban's Academy. This is a vital role in ensuring the school environment is safe, secure, clean, and well-maintained for our pupils, staff, and visitors. Key Responsibilities: Opening and closing the school premises, including gates, doors, windows, and buildings. Carrying out minor repairs and maintenance tasks. Ensuring the cleanliness and tidiness of the school grounds and buildings. Supporting with setting up rooms for events and school activities. Monitoring site security and reporting any concerns. Assisting with deliveries and porterage duties. Responding to health and safety issues promptly. What We're Looking For: A practical, hands-on individual with a can-do attitude. Experience in a similar role or experience in maintenance and repairs. Good communication and interpersonal skills. Ability to work independently and as part of a team. Basic knowledge of health and safety procedures. Flexibility to work split shifts or occasional evenings/weekends if required. If you would like to discuss this opportunity or for any queries, please contact Katie Roberts, Assistant Principal ( ). Benefits: Salaries 2.5% higher than main pay scale. Generous pension scheme. Access to Ark rewards - a scheme offering savings from over 3,000 major retailers Interest-free loans - up to £5,000 available for season ticket or to buy a bicycle. Gym discounts - offering up to 40%. Access to Employee Assistance Programme - providing free, confidential counselling, legal advice and a range of different support. Find out more about the benefits of working for Ark at arkonline.org/careers/why-work-with-us/ About Us We are committed to addressing educational disadvantage. We consistently guide pupils to GCSE and A-Level outcomes which place our cohorts in the top 10% of schools nationally on many measures, including those for the progress of disadvantaged pupils. Our school serves pupils from central Birmingham. The percentage of our cohort eligible for the Pupil Premium is the eighth highest in the country. There are very few communities in the UK who need great teachers more than ours. Teachers and leaders at Ark St Alban's Academy are determined to prove that the background of a young person can be no impediment to their success. Our school prepares pupils to succeed at elite universities, with our alumni proudly representing our community at prestigious destinations including Cambridge University, Durham University and the London School of Economics. Visit arkstalbans.org/jobs to learn more about us. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Assistant Independent Living Partner Location - Bracknell Salary Equivalent- 14.10 per hour Fixed term contract- 3 months 20 hours per week - On a 7 day rota working one weekend in 4 (Negotiable days) Hours- 8:30-16:30 (Specific on what days are unknown at the moment, so flexibility is required) Must possess: Full UK Drivers Licence and access to own vehicle Sellick Partnership Ltd are supporting a housing association with the recruitment of an Assistant Independent Living Partner to work within their organisation by providing first point of contact for tenancy, leasehold and scheme management for customers living in their Independent Living Schemes. Main Duties and Responsibilities For the Assistant Independent Living Partner Work with the Independent Living Partner to undertake effective customer viewings, to contribute towards timely void management, complete allocations and assist the Independent Living Partner to manage anti-social behaviour according to our policy and procedure. Help customers sustain their tenancy/lease and their independence by providing advice on their rights and responsibilities and taking appropriate early intervention action when required. Ensure all alarm equipment is working effectively and respond to any social alarm calls, or other emergencies and providing the necessary follow up as required Essential criteria's for the role A demonstrable understanding of current housing legislation and statutory guidance in relation to housing management, including but not limited to, anti-social behaviour. Awareness of the Health and Safety Regulations, Data Protection Legislation, Equality Act, Care Act (Safeguarding) and Human Rights Act and applying them in day-to-day working practices. Experience of undertaking risk assessments. Demonstrable competence in the use of I.T. particularly Microsoft suite of applications, including Word and Excel. Full UK Driving Licence and access to own vehicle If you think you are suitable for the position and would like to have a further discussion regarding the role, please contact Josh Meek at Sellick Partnership Derby. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Mar 08, 2025
Contractor
Assistant Independent Living Partner Location - Bracknell Salary Equivalent- 14.10 per hour Fixed term contract- 3 months 20 hours per week - On a 7 day rota working one weekend in 4 (Negotiable days) Hours- 8:30-16:30 (Specific on what days are unknown at the moment, so flexibility is required) Must possess: Full UK Drivers Licence and access to own vehicle Sellick Partnership Ltd are supporting a housing association with the recruitment of an Assistant Independent Living Partner to work within their organisation by providing first point of contact for tenancy, leasehold and scheme management for customers living in their Independent Living Schemes. Main Duties and Responsibilities For the Assistant Independent Living Partner Work with the Independent Living Partner to undertake effective customer viewings, to contribute towards timely void management, complete allocations and assist the Independent Living Partner to manage anti-social behaviour according to our policy and procedure. Help customers sustain their tenancy/lease and their independence by providing advice on their rights and responsibilities and taking appropriate early intervention action when required. Ensure all alarm equipment is working effectively and respond to any social alarm calls, or other emergencies and providing the necessary follow up as required Essential criteria's for the role A demonstrable understanding of current housing legislation and statutory guidance in relation to housing management, including but not limited to, anti-social behaviour. Awareness of the Health and Safety Regulations, Data Protection Legislation, Equality Act, Care Act (Safeguarding) and Human Rights Act and applying them in day-to-day working practices. Experience of undertaking risk assessments. Demonstrable competence in the use of I.T. particularly Microsoft suite of applications, including Word and Excel. Full UK Driving Licence and access to own vehicle If you think you are suitable for the position and would like to have a further discussion regarding the role, please contact Josh Meek at Sellick Partnership Derby. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Who We Are Neptune Operations Limited, a subsidiary owned by Galliard Homes and managed by Sable Capital, are mobilising the Neptune Wharf Build-to-Rent team, responsible for 139 high specification furnished apartments, as well as a variety of carefully curated amenity spaces for residents to use. The Neptune Wharf development, based in Deptford, offers a total of 199 residential units split across Build-to-Rent, Open Market Sales, and affordable accommodation. There is a further 19,000 square feet of commercial space across multiple units that will help activate the streetscape, as well as direct frontage onto 17 acres of beautiful tree-lined park. The Position We are looking for an experienced, enthusiastic Lettings Manager to deliver the overall Build-to-Rent lettings strategy at Neptune Wharf, with the goal of maximising revenue through optimising occupancy and rental rates. The remit will cover leasing to new residents, undertaking lease renewals and playing an important role in the development of the Build-To-Rent community. The Lettings Manager will be responsible for, but not limited to, the following duties: Manage the entire leasing cycle, including marketing, viewings, and onboarding, as well as proactively seeking lease renewals and negotiating terms. Qualify prospective residents and complete all leasing documents in compliance with policies and legislation. Maintain knowledge of lease terms and policies to address queries and resolve resident issues, reporting to the Building Manager when necessary. Deliver leasing strategy and performance by analysing and improving promotional, advertising, and pricing activities while understanding local market dynamics and competition. Identify and recommend improvements to enhance efficiency and productivity across all operations. Support the Building Manager in the delivery of resident events and engage actively with residents throughout their time at Neptune Wharf. Update the apartment deal tracker and property management system daily, ensuring resident files are complete and compliant with legislation. Prepare accounting, financial, and administrative reports for the Building Manager and external stakeholders. Follow health & safety guidelines and procedures in accordance with company policy and report any incidents to the Building Manager. The Person The Lettings Manager will be able to meet the following criteria: Essential: Previous experience in a similar role, with a minimum of two years working as a Lettings Manager or equivalent, preferably gained within a Build-To-Rent environment or similar. Demonstrable ability to generate, qualify, process, and close lettings compliantly and efficiently. Excellent understanding of the leasing process, including documentation used and legislative requirements. Passion for customer service and ensuring excellence. Proficient in using Microsoft Office applications, including Excel, PowerPoint, Word, Outlook, and Teams. Excellent written and verbal communication skills coupled with strong interpersonal skills. Confident, proactive, and highly organised with excellent attention to detail and accuracy. Resilient and proven ability to work under pressure and meet tight deadlines. Desirable: Previous experience using leasing cycle software programs and systems including property management, appointment management, document signature, referencing and deposit management. The Employment Details Basic salary of 45k - 50k. 20 days annual leave plus bank holidays. Discretionary annual performance related bonus. 40 hours per week, to include early evening and some weekend working. Your full application and any accompanying documentation to support your application will be shared with and stored by Galliard Homes Ltd, and its subsidiary Neptune Operations Ltd upon application. Sable Operations Ltd, a third-party entity, will be given access to your application and any accompanying documentation to review for suitability and may contact you regarding your application.
Feb 17, 2025
Full time
Who We Are Neptune Operations Limited, a subsidiary owned by Galliard Homes and managed by Sable Capital, are mobilising the Neptune Wharf Build-to-Rent team, responsible for 139 high specification furnished apartments, as well as a variety of carefully curated amenity spaces for residents to use. The Neptune Wharf development, based in Deptford, offers a total of 199 residential units split across Build-to-Rent, Open Market Sales, and affordable accommodation. There is a further 19,000 square feet of commercial space across multiple units that will help activate the streetscape, as well as direct frontage onto 17 acres of beautiful tree-lined park. The Position We are looking for an experienced, enthusiastic Lettings Manager to deliver the overall Build-to-Rent lettings strategy at Neptune Wharf, with the goal of maximising revenue through optimising occupancy and rental rates. The remit will cover leasing to new residents, undertaking lease renewals and playing an important role in the development of the Build-To-Rent community. The Lettings Manager will be responsible for, but not limited to, the following duties: Manage the entire leasing cycle, including marketing, viewings, and onboarding, as well as proactively seeking lease renewals and negotiating terms. Qualify prospective residents and complete all leasing documents in compliance with policies and legislation. Maintain knowledge of lease terms and policies to address queries and resolve resident issues, reporting to the Building Manager when necessary. Deliver leasing strategy and performance by analysing and improving promotional, advertising, and pricing activities while understanding local market dynamics and competition. Identify and recommend improvements to enhance efficiency and productivity across all operations. Support the Building Manager in the delivery of resident events and engage actively with residents throughout their time at Neptune Wharf. Update the apartment deal tracker and property management system daily, ensuring resident files are complete and compliant with legislation. Prepare accounting, financial, and administrative reports for the Building Manager and external stakeholders. Follow health & safety guidelines and procedures in accordance with company policy and report any incidents to the Building Manager. The Person The Lettings Manager will be able to meet the following criteria: Essential: Previous experience in a similar role, with a minimum of two years working as a Lettings Manager or equivalent, preferably gained within a Build-To-Rent environment or similar. Demonstrable ability to generate, qualify, process, and close lettings compliantly and efficiently. Excellent understanding of the leasing process, including documentation used and legislative requirements. Passion for customer service and ensuring excellence. Proficient in using Microsoft Office applications, including Excel, PowerPoint, Word, Outlook, and Teams. Excellent written and verbal communication skills coupled with strong interpersonal skills. Confident, proactive, and highly organised with excellent attention to detail and accuracy. Resilient and proven ability to work under pressure and meet tight deadlines. Desirable: Previous experience using leasing cycle software programs and systems including property management, appointment management, document signature, referencing and deposit management. The Employment Details Basic salary of 45k - 50k. 20 days annual leave plus bank holidays. Discretionary annual performance related bonus. 40 hours per week, to include early evening and some weekend working. Your full application and any accompanying documentation to support your application will be shared with and stored by Galliard Homes Ltd, and its subsidiary Neptune Operations Ltd upon application. Sable Operations Ltd, a third-party entity, will be given access to your application and any accompanying documentation to review for suitability and may contact you regarding your application.
About William Way LGBT Center The William Way LGBT Community Center (WWCC) has served the LGBTQIA+ community of Philadelphia and its allies since 1975. From social groups, networking events, and counseling and support services to art exhibitions and cultural experiences, the Center consistently strives to provide new and innovative programs for the LGBTQIA+ communities throughout Greater Philadelphia. Mission The William Way LGBT Community Center seeks to engage and support the diverse LGBTQIA+ communities in the Greater Philadelphia area through arts & culture, empowerment, and community connections. Vision We want all LGBTQIA+ people to feel safe, connected, and empowered. We strive to be a community center whose staff, management, and board reflect the vibrant and richly diverse communities we serve. Position Overview: An Opportunity To Create Chief Development Officer (CDO) oversees the evaluation, execution, strategy, and expansion of the William Way LGBT Community Center's comprehensive development and communications program. Reporting to the Executive Director, the CDO is a key leader and a member of the senior leadership team supporting the development and capital campaign committees of the Board of Directors, and managing a team of five individuals with the opportunity to grow the team. The CDO is responsible for leading all fund development, marketing, and communication activities to ensure the successful operations and fulfillment of WWCC's strategic programmatic goals and initiatives. As part of the strategy, the CDO will set, monitor, evaluate and report on goals for revenue and sustainable growth including capital, planned, and operations gifts of six and seven figures. This CDO guides new relationship cultivation and nurtures an existing portfolio and will steward both new and returning government, foundation, and other funding sources including events. The CDO also sets the strategic direction for WWCC's fundraising and communications. Major Priority Objectives (First 24 months) Early in their tenure, the Chief Development Officer will achieve the following major objectives while elevating the department's infrastructure and processes: Establish a strong relationship and partnership with the Executive Director (ED) to collaborate on setting strategy for the development and communications team, evaluate portfolios, and cultivate top donors and prospects. Support the work of the Build the Way Capital Campaign Committee. Working with the ED, develop comprehensive fundraising and communications plans aligned with WWCC's strategic plan and capital campaign. Working with the ED and COO, craft an implementation strategy to align operations, programmatic, planned giving, and capital campaign goals. Develop a strong case statement for both the Center and the Capital Campaign. Engage and evaluate all third-party contractors related to fundraising, marketing, website maintenance, and communications. Responsibilities The Chief Development Officer will develop, implement, and evaluate the organization's fundraising plan, strategy, and goals with the following responsibilities: Manage and lead development department staff, identify staff training needs, and conduct performance reviews. Collaborate individually and collectively to meet annual revenue and other departmental objectives. Attend board meetings and lead board participation in organizational resource development, media, marketing, and communications in concert with the ED. Solicit and secure contributions from a diverse portfolio of corporations, foundations, government bodies, and individuals. Implement systems and structures to maximize philanthropic revenue from all sources; develop a plan to support implementation of a planned giving program. Develop high-level solicitation strategies with the ED, Board, and key relationship managers; provide oversight and review for proposals and solicitation materials; coordinate fundraising activities to ensure consistency. Formalize the relationship management process from identification through stewardship to increase donor retention and renewal rates and develop comprehensive donor recognition programs. Provide oversight and guidance for development operations, prospect research, and donor engagement functions including special events, cause marketing campaigns, and accurate and timely record keeping. Develop and manage the annual fundraising and communications budget in partnership with the COO; work closely with the operations team to forecast annual revenue goals, direct monthly revenue reconciliation, and manage donor reports to maintain accuracy and financial accountability. Qualifications Strong CDO candidates bring most of the following skill sets, qualifications, and experience: Deep belief in the mission, vision, and values of the William Way LGBT Community Center and an authentic understanding of and sensitivity to the issues facing the LGBTQIA+ community. Exceptional capacity for managing and leading a plan; a team player experienced in scaling up fundraising activities. Comfort and knowledge utilizing Google applications, Salesforce (or comparable CRM), MailChimp (or similar email system), donor portals, Adobe Suite, web (WordPress or similar) and social media platforms including Facebook, Instagram, LinkedIn, and YouTube. Experience in setting and executing goals, creating accountability, and providing leadership for fundraising campaigns. Ability to think strategically, anticipate future trends, and incorporate them into a long-term plan. A bachelor's degree or equivalent professional experience is required. A minimum of 7 years of comprehensive fundraising and communications experience with prior experience guiding strategy and leading a team of development professionals. As a small organization operating in a very dynamic environment, flexibility and teamwork is required. Employees are expected to work collaboratively to ensure WWCC's success. Some remote work is possible with the expectation of working on-site three days per week. The CDO will work with the senior leadership team to establish an in-person/remote workforce policy for both the Development & Communications team and the entire organization. Compensation and Benefits This is a full-time, exempt position. Annual salary: $110,000 - $120,000 (performance bonus available). Benefits include: health and dental insurance, paid time off, 401K options, flexible health spending account, flexible work schedule and relaxed work environment. Typical hours are Mon-Fri from 9:00 a.m. - 5:00 p.m., but some evenings and weekends are anticipated for meetings and events. Diversity, Equity, and Inclusion Statement/Policy WWCC is fully committed to the principles of equal opportunity employment and treats all employees and applicants without discrimination as to race, color, religion, creed, national origin, sex, age, ancestry, familial or marital status, personal appearance, height, weight, sexual orientation, family responsibilities, matriculation, political affiliation, disability (if otherwise qualified with or without accommodation), HIV status, gender identity or expression, veterans status, known association with a disabled individual, possession of a diploma based on passing a general education development test, or any other status or condition protected by applicable federal, state, or local law. This policy extends to, but is not limited to, recruitment, selection, compensation, benefits, promotion, training, and termination. All employees have the right to work in an environment free of discrimination, harassment, and retaliation. To submit an application, please send your cover letter and resume to no later than October 3, 2024. The Chief Development Officer search team is reviewing applications on a rolling basis.
Feb 12, 2025
Full time
About William Way LGBT Center The William Way LGBT Community Center (WWCC) has served the LGBTQIA+ community of Philadelphia and its allies since 1975. From social groups, networking events, and counseling and support services to art exhibitions and cultural experiences, the Center consistently strives to provide new and innovative programs for the LGBTQIA+ communities throughout Greater Philadelphia. Mission The William Way LGBT Community Center seeks to engage and support the diverse LGBTQIA+ communities in the Greater Philadelphia area through arts & culture, empowerment, and community connections. Vision We want all LGBTQIA+ people to feel safe, connected, and empowered. We strive to be a community center whose staff, management, and board reflect the vibrant and richly diverse communities we serve. Position Overview: An Opportunity To Create Chief Development Officer (CDO) oversees the evaluation, execution, strategy, and expansion of the William Way LGBT Community Center's comprehensive development and communications program. Reporting to the Executive Director, the CDO is a key leader and a member of the senior leadership team supporting the development and capital campaign committees of the Board of Directors, and managing a team of five individuals with the opportunity to grow the team. The CDO is responsible for leading all fund development, marketing, and communication activities to ensure the successful operations and fulfillment of WWCC's strategic programmatic goals and initiatives. As part of the strategy, the CDO will set, monitor, evaluate and report on goals for revenue and sustainable growth including capital, planned, and operations gifts of six and seven figures. This CDO guides new relationship cultivation and nurtures an existing portfolio and will steward both new and returning government, foundation, and other funding sources including events. The CDO also sets the strategic direction for WWCC's fundraising and communications. Major Priority Objectives (First 24 months) Early in their tenure, the Chief Development Officer will achieve the following major objectives while elevating the department's infrastructure and processes: Establish a strong relationship and partnership with the Executive Director (ED) to collaborate on setting strategy for the development and communications team, evaluate portfolios, and cultivate top donors and prospects. Support the work of the Build the Way Capital Campaign Committee. Working with the ED, develop comprehensive fundraising and communications plans aligned with WWCC's strategic plan and capital campaign. Working with the ED and COO, craft an implementation strategy to align operations, programmatic, planned giving, and capital campaign goals. Develop a strong case statement for both the Center and the Capital Campaign. Engage and evaluate all third-party contractors related to fundraising, marketing, website maintenance, and communications. Responsibilities The Chief Development Officer will develop, implement, and evaluate the organization's fundraising plan, strategy, and goals with the following responsibilities: Manage and lead development department staff, identify staff training needs, and conduct performance reviews. Collaborate individually and collectively to meet annual revenue and other departmental objectives. Attend board meetings and lead board participation in organizational resource development, media, marketing, and communications in concert with the ED. Solicit and secure contributions from a diverse portfolio of corporations, foundations, government bodies, and individuals. Implement systems and structures to maximize philanthropic revenue from all sources; develop a plan to support implementation of a planned giving program. Develop high-level solicitation strategies with the ED, Board, and key relationship managers; provide oversight and review for proposals and solicitation materials; coordinate fundraising activities to ensure consistency. Formalize the relationship management process from identification through stewardship to increase donor retention and renewal rates and develop comprehensive donor recognition programs. Provide oversight and guidance for development operations, prospect research, and donor engagement functions including special events, cause marketing campaigns, and accurate and timely record keeping. Develop and manage the annual fundraising and communications budget in partnership with the COO; work closely with the operations team to forecast annual revenue goals, direct monthly revenue reconciliation, and manage donor reports to maintain accuracy and financial accountability. Qualifications Strong CDO candidates bring most of the following skill sets, qualifications, and experience: Deep belief in the mission, vision, and values of the William Way LGBT Community Center and an authentic understanding of and sensitivity to the issues facing the LGBTQIA+ community. Exceptional capacity for managing and leading a plan; a team player experienced in scaling up fundraising activities. Comfort and knowledge utilizing Google applications, Salesforce (or comparable CRM), MailChimp (or similar email system), donor portals, Adobe Suite, web (WordPress or similar) and social media platforms including Facebook, Instagram, LinkedIn, and YouTube. Experience in setting and executing goals, creating accountability, and providing leadership for fundraising campaigns. Ability to think strategically, anticipate future trends, and incorporate them into a long-term plan. A bachelor's degree or equivalent professional experience is required. A minimum of 7 years of comprehensive fundraising and communications experience with prior experience guiding strategy and leading a team of development professionals. As a small organization operating in a very dynamic environment, flexibility and teamwork is required. Employees are expected to work collaboratively to ensure WWCC's success. Some remote work is possible with the expectation of working on-site three days per week. The CDO will work with the senior leadership team to establish an in-person/remote workforce policy for both the Development & Communications team and the entire organization. Compensation and Benefits This is a full-time, exempt position. Annual salary: $110,000 - $120,000 (performance bonus available). Benefits include: health and dental insurance, paid time off, 401K options, flexible health spending account, flexible work schedule and relaxed work environment. Typical hours are Mon-Fri from 9:00 a.m. - 5:00 p.m., but some evenings and weekends are anticipated for meetings and events. Diversity, Equity, and Inclusion Statement/Policy WWCC is fully committed to the principles of equal opportunity employment and treats all employees and applicants without discrimination as to race, color, religion, creed, national origin, sex, age, ancestry, familial or marital status, personal appearance, height, weight, sexual orientation, family responsibilities, matriculation, political affiliation, disability (if otherwise qualified with or without accommodation), HIV status, gender identity or expression, veterans status, known association with a disabled individual, possession of a diploma based on passing a general education development test, or any other status or condition protected by applicable federal, state, or local law. This policy extends to, but is not limited to, recruitment, selection, compensation, benefits, promotion, training, and termination. All employees have the right to work in an environment free of discrimination, harassment, and retaliation. To submit an application, please send your cover letter and resume to no later than October 3, 2024. The Chief Development Officer search team is reviewing applications on a rolling basis.
JPH Recruitment t/a Clark James Recruitment
Rochester, Kent
A leading Estate Agency brand are looking to recruit a weekend viewing guide to join their busy branch in Medway. This position is a part time role working, one day a week (Saturday only). This is an excellent opportunity to join a highly successful brand that offer full training, support and the opportunity to develop a lasting career. This position would be ideal for a student that wishes to work alongside studies or, an individual looking to return to employment on a part time basis. Please note - It is essential that applicants hold a full UK Driving Licence. Role Working with the existing team. Meeting with potential clients and also existing clients, showing them around properties. Given the opportunity to learn the customer viewings process. NO PREVIOUS EXPERIENCE REQUIRED - Full training, guidance and ongoing support provided. Candidate No previous Estate Agency experience is required. Previous Estate Agency experience an advantage however, not essential. Presentable. Confident. Committed and willing to learn. Excellent customer service skills and telephone manner. Full Driving Licence and own car essential. Package 11.44 per hour. Bonuses. Saturday working only. Before applying for this position you must be able to demonstrate that you hold a full UK Driving Licence and have your own car. Also, please note that this position is a Saturday only working role.
Feb 04, 2025
Full time
A leading Estate Agency brand are looking to recruit a weekend viewing guide to join their busy branch in Medway. This position is a part time role working, one day a week (Saturday only). This is an excellent opportunity to join a highly successful brand that offer full training, support and the opportunity to develop a lasting career. This position would be ideal for a student that wishes to work alongside studies or, an individual looking to return to employment on a part time basis. Please note - It is essential that applicants hold a full UK Driving Licence. Role Working with the existing team. Meeting with potential clients and also existing clients, showing them around properties. Given the opportunity to learn the customer viewings process. NO PREVIOUS EXPERIENCE REQUIRED - Full training, guidance and ongoing support provided. Candidate No previous Estate Agency experience is required. Previous Estate Agency experience an advantage however, not essential. Presentable. Confident. Committed and willing to learn. Excellent customer service skills and telephone manner. Full Driving Licence and own car essential. Package 11.44 per hour. Bonuses. Saturday working only. Before applying for this position you must be able to demonstrate that you hold a full UK Driving Licence and have your own car. Also, please note that this position is a Saturday only working role.
Location: Surrey, GUILDFORD Hours: Full Time Contract: Permanent Boyce care provides support to adults with Learning Disabilities and complex needs. (Complex needs are Autism and Epilepsy). Boyce Care was established in August 2007.Boyce Care starts with an individual assessment of need and then tries to meet these needs in a person-centred way. Boyce Care provides support to individuals funded by local authorities, those with personal budgets as well as those who privately purchase support. We operate across Surrey and London. We are Registered with the Care Quality Commission. We are looking for people who have a passion in this field and who would love to be a part of an organisation that helps young adults maximise their potential and live their lives to the full. _ Essential Functions and responsibilities _ To take overall responsibility for a house or an area of the business and the Individuals and staff members who work in that area. As a Supervisor you should co-ordinate all aspects of support for the individuals and ensure their support is in keeping with their support plan, whilst following company policies and procedures. Key aspects within the role. Ensure all paperwork is up to date and clearly written, including: Incident/accident forms, ABC charts, guidelines covering all aspects of support, risk assessments, weight charts, and medical charts/visits: Doctors, dentists, Opticians and Chiropodists. Ensure keyworker carries out their role as a keyworker. Including keeping the individuals care file up to date, are they reviewing their risk assessments and support plan, are they completing their monthly key worker report. This needs to be checked by you when carrying out their supervision. To assist if required in the follow up of any accidents/incidents within the company at all levels, including any investigations or implementing any actions that may be necessary. Support and supervise all employees that are allocated to work in your House, ensure supervisions are done and written up every 6-8 weeks and filed with HR. Ensure that all parents receive a call from you at least every month so you can discuss any concerns from either party. Ensure that all individuals communicate with their families as much as possible (send birthday cards and Mother's day cards etc.) Ensure the property, both interior and exterior are maintained to a satisfactory standard. Ensure all bills are paid and filled away appropriately. Ensure a menu and meal plan is in place along with their dietary requirements (if applicable) Ensure all the Individuals activity charts are in line with their support plan/own interests. Ensure the management team are made aware of any issues/concerns/incidents/accidents or anything affecting the well-being of individuals or staff. That all activities/holidays are fully risk assessed before they take place. That confidentiality is maintained both for individuals and employees at all times. Any information shared should be on a need to know basis and within the management team. Ensure that all employees that work within your area of responsibility follow clear guidelines, policy and procedure and ensure that any breaches are reported and actioned immediately. Ensure that any concerns you have with the support of individuals are reported to your line manager immediately. Ensure the financial safeguarding of individuals money is in their best interests and in line with their support plan/risk assessments. Ensure medication is ordered, stored and administered in line with the prescribed instructions and the companies' policies and procedures. Liase with the Office Administrator to ensure that all supplies: Stationary and Sundries are ordered and recorded appropriately. Ensure you understand all conditions and needs of the individuals, if unsure please seek guidance and further training. Work in a professional manner at all times, acting as a good role model to all employees. Offer stability within Boyce Care in the absence of the management team, and act a mentor to all new employees. To attend various staff meetings/client reviews/training as and when required, for and on behalf of the management team. _ In return we offer _ Free Induction Training Free Enhanced DBS Check Use of company car during your shift Yearly Refresher training sessions 28 days holiday per annum Several social events throughout the year Career development and training Pension contribution Flexible working opportunities Free NVQ LEVEL 2 & 3 in Health and Social Care Job Types: Full-time, Permanent Salary: From £10.20 per hour Benefits: Company events Company pension Referral programme Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Night shift Overtime Weekend availability Experience: providing care: 1 year (preferred) Licence/Certification: Driving License (required) NVQ Level 2 Health & Social Care (preferred) Work Location: One location
Dec 19, 2022
Full time
Location: Surrey, GUILDFORD Hours: Full Time Contract: Permanent Boyce care provides support to adults with Learning Disabilities and complex needs. (Complex needs are Autism and Epilepsy). Boyce Care was established in August 2007.Boyce Care starts with an individual assessment of need and then tries to meet these needs in a person-centred way. Boyce Care provides support to individuals funded by local authorities, those with personal budgets as well as those who privately purchase support. We operate across Surrey and London. We are Registered with the Care Quality Commission. We are looking for people who have a passion in this field and who would love to be a part of an organisation that helps young adults maximise their potential and live their lives to the full. _ Essential Functions and responsibilities _ To take overall responsibility for a house or an area of the business and the Individuals and staff members who work in that area. As a Supervisor you should co-ordinate all aspects of support for the individuals and ensure their support is in keeping with their support plan, whilst following company policies and procedures. Key aspects within the role. Ensure all paperwork is up to date and clearly written, including: Incident/accident forms, ABC charts, guidelines covering all aspects of support, risk assessments, weight charts, and medical charts/visits: Doctors, dentists, Opticians and Chiropodists. Ensure keyworker carries out their role as a keyworker. Including keeping the individuals care file up to date, are they reviewing their risk assessments and support plan, are they completing their monthly key worker report. This needs to be checked by you when carrying out their supervision. To assist if required in the follow up of any accidents/incidents within the company at all levels, including any investigations or implementing any actions that may be necessary. Support and supervise all employees that are allocated to work in your House, ensure supervisions are done and written up every 6-8 weeks and filed with HR. Ensure that all parents receive a call from you at least every month so you can discuss any concerns from either party. Ensure that all individuals communicate with their families as much as possible (send birthday cards and Mother's day cards etc.) Ensure the property, both interior and exterior are maintained to a satisfactory standard. Ensure all bills are paid and filled away appropriately. Ensure a menu and meal plan is in place along with their dietary requirements (if applicable) Ensure all the Individuals activity charts are in line with their support plan/own interests. Ensure the management team are made aware of any issues/concerns/incidents/accidents or anything affecting the well-being of individuals or staff. That all activities/holidays are fully risk assessed before they take place. That confidentiality is maintained both for individuals and employees at all times. Any information shared should be on a need to know basis and within the management team. Ensure that all employees that work within your area of responsibility follow clear guidelines, policy and procedure and ensure that any breaches are reported and actioned immediately. Ensure that any concerns you have with the support of individuals are reported to your line manager immediately. Ensure the financial safeguarding of individuals money is in their best interests and in line with their support plan/risk assessments. Ensure medication is ordered, stored and administered in line with the prescribed instructions and the companies' policies and procedures. Liase with the Office Administrator to ensure that all supplies: Stationary and Sundries are ordered and recorded appropriately. Ensure you understand all conditions and needs of the individuals, if unsure please seek guidance and further training. Work in a professional manner at all times, acting as a good role model to all employees. Offer stability within Boyce Care in the absence of the management team, and act a mentor to all new employees. To attend various staff meetings/client reviews/training as and when required, for and on behalf of the management team. _ In return we offer _ Free Induction Training Free Enhanced DBS Check Use of company car during your shift Yearly Refresher training sessions 28 days holiday per annum Several social events throughout the year Career development and training Pension contribution Flexible working opportunities Free NVQ LEVEL 2 & 3 in Health and Social Care Job Types: Full-time, Permanent Salary: From £10.20 per hour Benefits: Company events Company pension Referral programme Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Night shift Overtime Weekend availability Experience: providing care: 1 year (preferred) Licence/Certification: Driving License (required) NVQ Level 2 Health & Social Care (preferred) Work Location: One location
Our client is a highly successful prestigious property organisation who have a reputation for providing excellent service to their customers. They are currently seeking an experienced lettings/property manager to look after one of their sites based in Barking. You will be responsible for marketing these vacant properties at their new site, conducting all viewings and negotiating offers. Once the properties have been let, you will be responsible for maintenance requests, managing contracts and deposits as well as being the first point of contact for any general tenant queries. This is a busy and challenging role, and customer service experience is key! You must have excellent organisational skills, have good people skills and be able to work under pressure as no two days will be the same! Duties will include: Marketing available properties Managing social media pages Arranging and attending viewings Negotiating offers Organising and assessing repair works Referencing tenants and providing contracts Property inspections Rent renewals Ensuring tenants receive a pleasant customer experience Arranging regular resident engagement events on site, creating a community feel within the scheme Light concierge duties This role offers a package in the region of £33,000 - £38,000K DOE plus commission with an OTE in the region of £40,000. Working hours for this role will be Monday to Friday 9am-5pm with no weekends. This is a fantastic opportunity to look after your own site and manage a small team. Send your CV to Stephanie Jones to be considered for this role or call for further information. Clifton Gray is a specialist property recruitment company. We specialise in placing property professionals within architecture, residential property, and commercial property, from entry level through to senior appointments. If you are currently working within the property sector, and you would like to hear more about how Clifton Gray can guide you through your next career move, please get in touch.
Dec 01, 2022
Full time
Our client is a highly successful prestigious property organisation who have a reputation for providing excellent service to their customers. They are currently seeking an experienced lettings/property manager to look after one of their sites based in Barking. You will be responsible for marketing these vacant properties at their new site, conducting all viewings and negotiating offers. Once the properties have been let, you will be responsible for maintenance requests, managing contracts and deposits as well as being the first point of contact for any general tenant queries. This is a busy and challenging role, and customer service experience is key! You must have excellent organisational skills, have good people skills and be able to work under pressure as no two days will be the same! Duties will include: Marketing available properties Managing social media pages Arranging and attending viewings Negotiating offers Organising and assessing repair works Referencing tenants and providing contracts Property inspections Rent renewals Ensuring tenants receive a pleasant customer experience Arranging regular resident engagement events on site, creating a community feel within the scheme Light concierge duties This role offers a package in the region of £33,000 - £38,000K DOE plus commission with an OTE in the region of £40,000. Working hours for this role will be Monday to Friday 9am-5pm with no weekends. This is a fantastic opportunity to look after your own site and manage a small team. Send your CV to Stephanie Jones to be considered for this role or call for further information. Clifton Gray is a specialist property recruitment company. We specialise in placing property professionals within architecture, residential property, and commercial property, from entry level through to senior appointments. If you are currently working within the property sector, and you would like to hear more about how Clifton Gray can guide you through your next career move, please get in touch.
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
Sep 24, 2022
Full time
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
Sep 24, 2022
Full time
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
Sep 24, 2022
Full time
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
Sep 24, 2022
Full time
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
Job Introduction As a Lead Investigator, you will be welcomed into a dynamic and inclusive DMI (Directorate of Major Investigations) teamworking locally and nationally on a wide range of IOPC investigations.The IOPC is on a journey to develop its culture, perspectives and ethos to support the organisation's core outcomes and this is your opportunity to enter into the varied world of IOPC investigations, allowing you to develop your mindset and approaches to contribute to improving the police complaints system in England and Wales. Our Operational Directorate are at the heart of delivering our main organisational goal of conducting robust and fair investigations into the policing system. The varied investigative work of our Operational Directorate is often high-profile and rewarding, whilst allowing for many career progression opportunities throughout the Directorate who are ready to support you on your career journey. You'll be on-call on a rota basis, covering daytime, overnight and weekends. You'll cover a wide geographical area and occasionally you'll need to stay away from home to conduct your work. You could be required to work from a variety of locations such as police stations or visiting families at their home addresses. In return for your hard work, we offer a great flexible working options which we created with the assistance of our colleagues. Hybrid working at the IOPC is based on business need and is balanced with the needs of our colleagues. That means hybrid working looks different depending on the team you are in. Working like this means we can offer the best service to our internal and external service users and stakeholders. As a Lead Investigator, you will need to work onsite and in other locations frequently to conduct specific investigative tasks. However, it's a varied role which means you will also have flexibility to work from home when completing administrative tasks such as final reports and policy documents. We find hybrid working brings a great balance between progressing our investigative tasks and linking in with your team for learning and sharing, alongside having time for focusing and balancing our lives with work. We'll assess you against these Level 2behaviours during the selection process: Making Effective Decisions Communicating and Influencing Leadership Delivering at pace This vacancy is using Success Profiles, to find out more, please click here . Throughout the recruitment process we will also assess your experience, strengths, and values.As part of the application process, you will be asked to complete sift questionsbased on the essential criteria. Anticipated assessment and interview dates are03/10/2022. We reserve the right to close this advert early if a high number of applications is received. Main Responsibility Main duties and responsibilities Leading independent investigations into criminal and misconduct allegations in accordance with agreed IOPC guidelines. Conducting investigations within agreed timescales, budget and quality standards. Drafting and agreeing Terms of Reference for allocated investigations. Undertaking investigative actions, including interviewing and taking statements, preparing case files and making recommendations for criminal and/or disciplinary action. Taking part in criminal, misconduct and inquest proceedings where necessary. Reporting to your Operations Team Leader on investigation progress, areas of risk and resourcing requirements. Participating in the 24 hour on call facility and being prepared to work unsociable and extended hours. Visiting incident scenes and supervising scene management where required to ensure that all necessary action is taken to preserve and recover evidence. Attending post mortems and briefing the pathologist as required. Writing investigation reports upon completion of the investigation for submission to the IOPC decision maker. Communicating effectively with complainants, bereaved families and other internal and external stakeholders. Working as part of a multi-disciplinary team with regional directors, lawyers, press officers and others. Taking responsibility for personal development and achieving accreditation. Assisting the Directorate in achieving its key deliverables. The Ideal Candidate The Success Profile Framework defines experience as the knowledge or mastery of an activity or subject gained through involvement in or exposure to it. Experience can be transferrable from a non-work contact and skills gained through voluntary work or a hobby to allow the assessment of whether the required knowledge is present. Experience can be assessed in the following ways: Sift questions CV Interview Statement of suitability Person specification Essential Driving licence valid in England & Wales Good general education (minimum two A levels or equivalent) Experience Leading investigations in the public, private sector or third sector within the last three years. Conducting investigative interviews, evidence gathering, analysis and presentation. Evidence of effective oral and written communication skills. Evidence of excellent analytical and report writing skills; ability to reach and document clear, rational, evidence-based and independent decisions based on analysis of existing and emerging information. Experience of engaging effectively with a diverse range of people and stakeholders, and evidence of a commitment to equality and diversity within the workplace. Delivering a high standard of work within demanding timescales. Identification of operational and organisational risk. Working effectively in a changing environment. Skills and Abilities Ability to show initiative and adapt in a changing environment. Ability to recognise your development needs and be proactive in addressing them. Ability to prioritise and manage tasks effectively to deliver quality outcomes within demanding timescales. Ability to work effectively in a team with diverse ideas and people. Ability to communicate effectively both verbally and in writing and adapt communication styles as appropriate. Ability to analyse complex information, identify the key issues and make effective decisions. Demonstrates the confidence and ability to cope with challenging situations. Ability to identify and respond to the diverse needs of individuals and stakeholder groups. Working conditions You'll be on-call on a rota basis, covering daytime, overnight and weekends. Reasonable Adjustments The IOPC is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed, from extra time to formatting changes, to name a mere few. If you require any reasonable adjustments to our recruitment process, please email Package Description 27.5 days paid annual leave (increasing with service to 32.5 days) Options to carry over, buy or sell annual leave Civil Service pension PAM employee assistance programme Access to Civil Service Sports Council (CSSC) membership Staff networks focused on each of the protected characteristics - run for staff, by staff Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity behaviours Additional Information: The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions. The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us. This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process. About the Company As a completely independent organisation, the IOPC seeks to uphold the rights of the public and investigate the most serious matters , including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in. Be yourself The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do. As a silver standard Stonewall employer, we continue to commit to being a LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi and queer people. We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter..... click apply for full job details
Sep 19, 2022
Full time
Job Introduction As a Lead Investigator, you will be welcomed into a dynamic and inclusive DMI (Directorate of Major Investigations) teamworking locally and nationally on a wide range of IOPC investigations.The IOPC is on a journey to develop its culture, perspectives and ethos to support the organisation's core outcomes and this is your opportunity to enter into the varied world of IOPC investigations, allowing you to develop your mindset and approaches to contribute to improving the police complaints system in England and Wales. Our Operational Directorate are at the heart of delivering our main organisational goal of conducting robust and fair investigations into the policing system. The varied investigative work of our Operational Directorate is often high-profile and rewarding, whilst allowing for many career progression opportunities throughout the Directorate who are ready to support you on your career journey. You'll be on-call on a rota basis, covering daytime, overnight and weekends. You'll cover a wide geographical area and occasionally you'll need to stay away from home to conduct your work. You could be required to work from a variety of locations such as police stations or visiting families at their home addresses. In return for your hard work, we offer a great flexible working options which we created with the assistance of our colleagues. Hybrid working at the IOPC is based on business need and is balanced with the needs of our colleagues. That means hybrid working looks different depending on the team you are in. Working like this means we can offer the best service to our internal and external service users and stakeholders. As a Lead Investigator, you will need to work onsite and in other locations frequently to conduct specific investigative tasks. However, it's a varied role which means you will also have flexibility to work from home when completing administrative tasks such as final reports and policy documents. We find hybrid working brings a great balance between progressing our investigative tasks and linking in with your team for learning and sharing, alongside having time for focusing and balancing our lives with work. We'll assess you against these Level 2behaviours during the selection process: Making Effective Decisions Communicating and Influencing Leadership Delivering at pace This vacancy is using Success Profiles, to find out more, please click here . Throughout the recruitment process we will also assess your experience, strengths, and values.As part of the application process, you will be asked to complete sift questionsbased on the essential criteria. Anticipated assessment and interview dates are03/10/2022. We reserve the right to close this advert early if a high number of applications is received. Main Responsibility Main duties and responsibilities Leading independent investigations into criminal and misconduct allegations in accordance with agreed IOPC guidelines. Conducting investigations within agreed timescales, budget and quality standards. Drafting and agreeing Terms of Reference for allocated investigations. Undertaking investigative actions, including interviewing and taking statements, preparing case files and making recommendations for criminal and/or disciplinary action. Taking part in criminal, misconduct and inquest proceedings where necessary. Reporting to your Operations Team Leader on investigation progress, areas of risk and resourcing requirements. Participating in the 24 hour on call facility and being prepared to work unsociable and extended hours. Visiting incident scenes and supervising scene management where required to ensure that all necessary action is taken to preserve and recover evidence. Attending post mortems and briefing the pathologist as required. Writing investigation reports upon completion of the investigation for submission to the IOPC decision maker. Communicating effectively with complainants, bereaved families and other internal and external stakeholders. Working as part of a multi-disciplinary team with regional directors, lawyers, press officers and others. Taking responsibility for personal development and achieving accreditation. Assisting the Directorate in achieving its key deliverables. The Ideal Candidate The Success Profile Framework defines experience as the knowledge or mastery of an activity or subject gained through involvement in or exposure to it. Experience can be transferrable from a non-work contact and skills gained through voluntary work or a hobby to allow the assessment of whether the required knowledge is present. Experience can be assessed in the following ways: Sift questions CV Interview Statement of suitability Person specification Essential Driving licence valid in England & Wales Good general education (minimum two A levels or equivalent) Experience Leading investigations in the public, private sector or third sector within the last three years. Conducting investigative interviews, evidence gathering, analysis and presentation. Evidence of effective oral and written communication skills. Evidence of excellent analytical and report writing skills; ability to reach and document clear, rational, evidence-based and independent decisions based on analysis of existing and emerging information. Experience of engaging effectively with a diverse range of people and stakeholders, and evidence of a commitment to equality and diversity within the workplace. Delivering a high standard of work within demanding timescales. Identification of operational and organisational risk. Working effectively in a changing environment. Skills and Abilities Ability to show initiative and adapt in a changing environment. Ability to recognise your development needs and be proactive in addressing them. Ability to prioritise and manage tasks effectively to deliver quality outcomes within demanding timescales. Ability to work effectively in a team with diverse ideas and people. Ability to communicate effectively both verbally and in writing and adapt communication styles as appropriate. Ability to analyse complex information, identify the key issues and make effective decisions. Demonstrates the confidence and ability to cope with challenging situations. Ability to identify and respond to the diverse needs of individuals and stakeholder groups. Working conditions You'll be on-call on a rota basis, covering daytime, overnight and weekends. Reasonable Adjustments The IOPC is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed, from extra time to formatting changes, to name a mere few. If you require any reasonable adjustments to our recruitment process, please email Package Description 27.5 days paid annual leave (increasing with service to 32.5 days) Options to carry over, buy or sell annual leave Civil Service pension PAM employee assistance programme Access to Civil Service Sports Council (CSSC) membership Staff networks focused on each of the protected characteristics - run for staff, by staff Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity behaviours Additional Information: The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions. The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us. This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process. About the Company As a completely independent organisation, the IOPC seeks to uphold the rights of the public and investigate the most serious matters , including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in. Be yourself The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do. As a silver standard Stonewall employer, we continue to commit to being a LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi and queer people. We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter..... click apply for full job details
As a Lead Investigator, you will be welcomed into a dynamic and inclusive DMI (Directorate of Major Investigations) team working locally and nationally on a wide range of IOPC investigations. The IOPC is on a journey to develop its culture, perspectives and ethos to support the organisation's core outcomes and this is your opportunity to enter into the varied world of IOPC investigations, allowing you to develop your mindset and approaches to contribute to improving the police complaints system in England and Wales. Our Operational Directorate are at the heart of delivering our main organisational goal of conducting robust and fair investigations into the policing system. The varied investigative work of our Operational Directorate is often high-profile and rewarding, whilst allowing for many career progression opportunities throughout the Directorate who are ready to support you on your career journey. You'll be on-call on a rota basis, covering daytime, overnight and weekends. You'll cover a wide geographical area and occasionally you'll need to stay away from home to conduct your work. You could be required to work from a variety of locations such as police stations or visiting families at their home addresses. In return for your hard work, we offer a great flexible working options which we created with the assistance of our colleagues. Hybrid working at the IOPC is based on business need and is balanced with the needs of our colleagues. That means hybrid working looks different depending on the team you are in. Working like this means we can offer the best service to our internal and external service users and stakeholders. As a Lead Investigator, you will need to work onsite and in other locations frequently to conduct specific investigative tasks. However, it's a varied role which means you will also have flexibility to work from home when completing administrative tasks such as final reports and policy documents. We find hybrid working brings a great balance between progressing our investigative tasks and linking in with your team for learning and sharing, alongside having time for focusing and balancing our lives with work. Main duties and responsibilities Leading independent investigations into criminal and misconduct allegations in accordance with agreed IOPC guidelines. Conducting investigations within agreed timescales, budget and quality standards. Drafting and agreeing Terms of Reference for allocated investigations. Undertaking investigative actions, including interviewing and taking statements, preparing case files and making recommendations for criminal and/or disciplinary action. Taking part in criminal, misconduct and inquest proceedings where necessary. Reporting to your Operations Team Leader on investigation progress, areas of risk and resourcing requirements. Participating in the 24 hour on call facility and b eing prepared to work unsociable and extended hours. Visiting incident scenes and supervising scene management where required to ensure that all necessary action is taken to preserve and recover evidence. Attending post mortems and briefing the pathologist as required. Writing investigation reports upon completion of the investigation for submission to the IOPC decision maker. Communicating effectively with complainants, bereaved families and other internal and external stakeholders. Working as part of a multi-disciplinary team with regional directors, lawyers, press officers and others. Taking responsibility for personal development and achieving accreditation. Assisting the Directorate in achieving its key deliverables. Person specification Essential Driving licence valid in England & Wales Good general education (minimum two A levels or equivalent) Experience Leading investigations in the public, private sector or third sector within the last three years. Conducting investigative interviews, evidence gathering, analysis and presentation. Evidence of effective oral and written communication skills. Evidence of excellent analytical and report writing skills; ability to reach and document clear, rational, evidence-based and independent decisions based on analysis of existing and emerging information. Experience of engaging effectively with a diverse range of people and stakeholders, and evidence of a commitment to equality and diversity within the workplace. Delivering a high standard of work within demanding timescales. Identification of operational and organisational risk. Working effectively in a changing environment. Skills and Abilities Ability to show initiative and adapt in a changing environment. Ability to recognise your development needs and be proactive in addressing them. Ability to prioritise and manage tasks effectively to deliver quality outcomes within demanding timescales. Ability to work effectively in a team with diverse ideas and people. Ability to communicate effectively both verbally and in writing and adapt communication styles as appropriate. Ability to analyse complex information, identify the key issues and make effective decisions. Demonstrates the confidence and ability to cope with challenging situations. Ability to identify and respond to the diverse needs of individuals and stakeholder groups. Job Description file Lead Investigator DMI JD.pdf - 486KB Working conditions You'll be on-call on a rota basis, covering daytime, overnight and weekends. Additional information The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions. Any move to Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Be yourself. The diversity of our staff is one of our key strengths. We welcome applications regardless of age, gender identity, disability, race, sexual orientation, socio-economic status, sex, marital or civil partnership status, parental status, religion or belief. We're building a culture where difference is valued. Be a part of it. This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process Reasonable adjustments If you need a change to be made so that you can make your application, you should c ontact as soon as possible before the closing date to discuss your needs Contact name & details If you have specific queries, please contact Closing Date 14/08/2022, 23:55
Aug 01, 2022
Full time
As a Lead Investigator, you will be welcomed into a dynamic and inclusive DMI (Directorate of Major Investigations) team working locally and nationally on a wide range of IOPC investigations. The IOPC is on a journey to develop its culture, perspectives and ethos to support the organisation's core outcomes and this is your opportunity to enter into the varied world of IOPC investigations, allowing you to develop your mindset and approaches to contribute to improving the police complaints system in England and Wales. Our Operational Directorate are at the heart of delivering our main organisational goal of conducting robust and fair investigations into the policing system. The varied investigative work of our Operational Directorate is often high-profile and rewarding, whilst allowing for many career progression opportunities throughout the Directorate who are ready to support you on your career journey. You'll be on-call on a rota basis, covering daytime, overnight and weekends. You'll cover a wide geographical area and occasionally you'll need to stay away from home to conduct your work. You could be required to work from a variety of locations such as police stations or visiting families at their home addresses. In return for your hard work, we offer a great flexible working options which we created with the assistance of our colleagues. Hybrid working at the IOPC is based on business need and is balanced with the needs of our colleagues. That means hybrid working looks different depending on the team you are in. Working like this means we can offer the best service to our internal and external service users and stakeholders. As a Lead Investigator, you will need to work onsite and in other locations frequently to conduct specific investigative tasks. However, it's a varied role which means you will also have flexibility to work from home when completing administrative tasks such as final reports and policy documents. We find hybrid working brings a great balance between progressing our investigative tasks and linking in with your team for learning and sharing, alongside having time for focusing and balancing our lives with work. Main duties and responsibilities Leading independent investigations into criminal and misconduct allegations in accordance with agreed IOPC guidelines. Conducting investigations within agreed timescales, budget and quality standards. Drafting and agreeing Terms of Reference for allocated investigations. Undertaking investigative actions, including interviewing and taking statements, preparing case files and making recommendations for criminal and/or disciplinary action. Taking part in criminal, misconduct and inquest proceedings where necessary. Reporting to your Operations Team Leader on investigation progress, areas of risk and resourcing requirements. Participating in the 24 hour on call facility and b eing prepared to work unsociable and extended hours. Visiting incident scenes and supervising scene management where required to ensure that all necessary action is taken to preserve and recover evidence. Attending post mortems and briefing the pathologist as required. Writing investigation reports upon completion of the investigation for submission to the IOPC decision maker. Communicating effectively with complainants, bereaved families and other internal and external stakeholders. Working as part of a multi-disciplinary team with regional directors, lawyers, press officers and others. Taking responsibility for personal development and achieving accreditation. Assisting the Directorate in achieving its key deliverables. Person specification Essential Driving licence valid in England & Wales Good general education (minimum two A levels or equivalent) Experience Leading investigations in the public, private sector or third sector within the last three years. Conducting investigative interviews, evidence gathering, analysis and presentation. Evidence of effective oral and written communication skills. Evidence of excellent analytical and report writing skills; ability to reach and document clear, rational, evidence-based and independent decisions based on analysis of existing and emerging information. Experience of engaging effectively with a diverse range of people and stakeholders, and evidence of a commitment to equality and diversity within the workplace. Delivering a high standard of work within demanding timescales. Identification of operational and organisational risk. Working effectively in a changing environment. Skills and Abilities Ability to show initiative and adapt in a changing environment. Ability to recognise your development needs and be proactive in addressing them. Ability to prioritise and manage tasks effectively to deliver quality outcomes within demanding timescales. Ability to work effectively in a team with diverse ideas and people. Ability to communicate effectively both verbally and in writing and adapt communication styles as appropriate. Ability to analyse complex information, identify the key issues and make effective decisions. Demonstrates the confidence and ability to cope with challenging situations. Ability to identify and respond to the diverse needs of individuals and stakeholder groups. Job Description file Lead Investigator DMI JD.pdf - 486KB Working conditions You'll be on-call on a rota basis, covering daytime, overnight and weekends. Additional information The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions. Any move to Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Be yourself. The diversity of our staff is one of our key strengths. We welcome applications regardless of age, gender identity, disability, race, sexual orientation, socio-economic status, sex, marital or civil partnership status, parental status, religion or belief. We're building a culture where difference is valued. Be a part of it. This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process Reasonable adjustments If you need a change to be made so that you can make your application, you should c ontact as soon as possible before the closing date to discuss your needs Contact name & details If you have specific queries, please contact Closing Date 14/08/2022, 23:55
We are looking for a proactive New Homes Sales Consultant with knowledge in Shared Ownership, who is available for a 3 month, full-time temp position on multiple sites in Kent. Our client is arguably the leading, most successful Housing Association in the South East and they are in the process of growing their Sales team in Kent & Sussex. You will be based from home but will be expected to do occasional viewings at multiple developments therefore experience in New Homes Sales is essential. This is a Monday to Friday role which is incredibly rare in New Homes Sales. Depending on how well you get on, they are very open to a temp to perm opportunity for the right person. This is a great opportunity if you are available immediately, have a proven background in a fast paced sales environment and are highly organised and self-sufficient. What You'll Do: As New Homes Sales Consultant you will work with multiple clients and guide customers through the purchase of their New Homes. You will deliver a 5* customer service along the way: Be a brand ambassador, meeting and greeting customers and offering an exceptional customer service Building a rapport and guiding your client through the sales process, conducting viewings through to negotiating offers Maintain the show rooms and marketing suite to an impeccable standard What You'll Bring: A minimum of 1 years New Homes Sales experience in Shared Ownership or private: you will be expected to lone work occasionally Strong customer facing skills whilst being well presented Team work, you will be working alongside another Sales Consultant Passion for the industry and building your career and good area knowledge of the South East. Flexibility to work weekends If this sounds of interest and you have New Homes experience, I'd love to discuss this opportunity with you. Please send your CV to or call me for a confidential chat on Please note: we are also hiring for Sales Consultant's across multiple locations in Berkshire, Buckinghamshire, Surrey and Kent so please get in touch if these roles are more suitable to your profile.
Dec 08, 2021
Seasonal
We are looking for a proactive New Homes Sales Consultant with knowledge in Shared Ownership, who is available for a 3 month, full-time temp position on multiple sites in Kent. Our client is arguably the leading, most successful Housing Association in the South East and they are in the process of growing their Sales team in Kent & Sussex. You will be based from home but will be expected to do occasional viewings at multiple developments therefore experience in New Homes Sales is essential. This is a Monday to Friday role which is incredibly rare in New Homes Sales. Depending on how well you get on, they are very open to a temp to perm opportunity for the right person. This is a great opportunity if you are available immediately, have a proven background in a fast paced sales environment and are highly organised and self-sufficient. What You'll Do: As New Homes Sales Consultant you will work with multiple clients and guide customers through the purchase of their New Homes. You will deliver a 5* customer service along the way: Be a brand ambassador, meeting and greeting customers and offering an exceptional customer service Building a rapport and guiding your client through the sales process, conducting viewings through to negotiating offers Maintain the show rooms and marketing suite to an impeccable standard What You'll Bring: A minimum of 1 years New Homes Sales experience in Shared Ownership or private: you will be expected to lone work occasionally Strong customer facing skills whilst being well presented Team work, you will be working alongside another Sales Consultant Passion for the industry and building your career and good area knowledge of the South East. Flexibility to work weekends If this sounds of interest and you have New Homes experience, I'd love to discuss this opportunity with you. Please send your CV to or call me for a confidential chat on Please note: we are also hiring for Sales Consultant's across multiple locations in Berkshire, Buckinghamshire, Surrey and Kent so please get in touch if these roles are more suitable to your profile.
