Assistant Independent Living Partner Bracknell, Berkshire 14.64 per hour (PAYE) Temporary ongoing contract - minimum 3 months 20 hours per week - and working one weekend in 4 (Negotiable days) Monday - 8:00 - 1:00 Wednesday - 8:00 - 16:00 Friday 8:00 - 16:00 Sellick Partnership Ltd are supporting a housing association with the recruitment of an Assistant Independent Living Partner to work within their organisation by providing first point of contact for tenancy, leasehold and scheme management for customers living in their Independent Living Schemes. Main Duties and Responsibilities For the Assistant Independent Living Partner Work with the Independent Living Partner to undertake effective customer viewings, to contribute towards timely void management, complete allocations and assist the Independent Living Partner to manage anti-social behaviour according to our policy and procedure. Help customers sustain their tenancy/lease and their independence by providing advice on their rights and responsibilities and taking appropriate early intervention action when required. Ensure all alarm equipment is working effectively and respond to any social alarm calls, or other emergencies and providing the necessary follow up as required Essential criteria's for the role Have an up-to-date Enhanced DBS Experience of undertaking risk assessments. Demonstrable competence in the use of I.T. particularly Microsoft suite of applications, including Word and Excel. Full UK Driving Licence and access to own vehicle If you think you are suitable for the position and would like to have a further discussion regarding the role, please contact Harry Rigby at the Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 30, 2025
Seasonal
Assistant Independent Living Partner Bracknell, Berkshire 14.64 per hour (PAYE) Temporary ongoing contract - minimum 3 months 20 hours per week - and working one weekend in 4 (Negotiable days) Monday - 8:00 - 1:00 Wednesday - 8:00 - 16:00 Friday 8:00 - 16:00 Sellick Partnership Ltd are supporting a housing association with the recruitment of an Assistant Independent Living Partner to work within their organisation by providing first point of contact for tenancy, leasehold and scheme management for customers living in their Independent Living Schemes. Main Duties and Responsibilities For the Assistant Independent Living Partner Work with the Independent Living Partner to undertake effective customer viewings, to contribute towards timely void management, complete allocations and assist the Independent Living Partner to manage anti-social behaviour according to our policy and procedure. Help customers sustain their tenancy/lease and their independence by providing advice on their rights and responsibilities and taking appropriate early intervention action when required. Ensure all alarm equipment is working effectively and respond to any social alarm calls, or other emergencies and providing the necessary follow up as required Essential criteria's for the role Have an up-to-date Enhanced DBS Experience of undertaking risk assessments. Demonstrable competence in the use of I.T. particularly Microsoft suite of applications, including Word and Excel. Full UK Driving Licence and access to own vehicle If you think you are suitable for the position and would like to have a further discussion regarding the role, please contact Harry Rigby at the Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
What is g2 Recruitment? g2 Recruitment is a specialist recruitment agency that provides their clients with the best temporary and permanent solutions to their staffing needs. Our Bristol office recruits within the European Engineering, Technology and Life Sciences markets - developing meaningful relationships with candidates and clients t provide the best possible service to both. If you are looking to kick-start your career in a professional environment where you will receive all the necessary training to become an expert in your field, then look no further - g2 Recruitment might just be what you are looking for! With our OTE's offering you to earn 30k in year 1, 60k in year 2 and upwards of 90k in year 3 - there is no reason to not join recruitment! What could we offer you? An individually suited training program to guide you through the process of becoming a fully pledged recruitment consultant - our in-house Learning and Development team support every consultant on their professional journey Fun and exciting social incentives that will keep you coming back for more - Monthly lunch-clubs , team socials , sports activities (fitness classes, run clubs, weekend hikes) Our uncapped commission structure is like no other: you get to see your own hard work pay off every month. No share commission or target-driven payouts! Quarterly, fully paid-for holidays to a different destination every time - Marbella, Chamonix, Barcelona, Ibiza and many more! You would be becoming part of a fully organically-grown recruitment giant - We make sure every member of our senior management team has worked their way up our career ladder: guiding you solely with their first hand experiences Day-To-Day as a recruiter: You get to be in charge of your own business and have the freedom to manage your own stakeholders - clients and candidates are yours to navigate! You will get given a cold desk like everyone else - it will be your responsibility to bring in your OWN clients by the use of strategic Business Development techniques ( cold-calling is an integral part of this) You will be screening and interviewing candidates before presenting them to your clients, making rejection calls as well as giving out offers to successful candidates Organisation skills are a necessity : you will have to manage your own time as well as arrange interviews and all of the in-between! What are we looking for? Charisma/ confidence : The best recruiters have a confident, friendly personality that allows them to succeed in sales, even during their interviews with the IR team A strong, resilient personality is key : Not all days will go perfectly, you have to know how to handle daily rejection and objections and not get dis-motivated by the nature of the job! Hunger to succeed : We are a company with strong values and high-level ambition , to be the best you have to WANT TO BE THE BEST A competitive edge: Recruitment is one of the most competitive industries on the market, you will often compete against other recruiters from other firms to win the best clients/candidates Clear communication skills : The best recruiters can communicate with everyone clearly and effectively, sticking to the point and not going off topic Clearly-set future goals : Whatever that might be, maybe a new car or your own house/apartment , working towards personal goals is key to motivation on a bad day. Interview process: You will have an initial interview with one of our Internal Recruiters. During these calls we will dive into your current situation, motivations and how we could be a good fit for YOU. The next step is a telephone interview with a hiring manager which could lead directly onto a final stage interview in the office to meet the Senior Management Team and experience A day in the life of a Recruiter'. If you possess all these soft-skills and are keen to get your career in recruitment started - click APPLY so we can get the application process started! g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
May 30, 2025
Full time
What is g2 Recruitment? g2 Recruitment is a specialist recruitment agency that provides their clients with the best temporary and permanent solutions to their staffing needs. Our Bristol office recruits within the European Engineering, Technology and Life Sciences markets - developing meaningful relationships with candidates and clients t provide the best possible service to both. If you are looking to kick-start your career in a professional environment where you will receive all the necessary training to become an expert in your field, then look no further - g2 Recruitment might just be what you are looking for! With our OTE's offering you to earn 30k in year 1, 60k in year 2 and upwards of 90k in year 3 - there is no reason to not join recruitment! What could we offer you? An individually suited training program to guide you through the process of becoming a fully pledged recruitment consultant - our in-house Learning and Development team support every consultant on their professional journey Fun and exciting social incentives that will keep you coming back for more - Monthly lunch-clubs , team socials , sports activities (fitness classes, run clubs, weekend hikes) Our uncapped commission structure is like no other: you get to see your own hard work pay off every month. No share commission or target-driven payouts! Quarterly, fully paid-for holidays to a different destination every time - Marbella, Chamonix, Barcelona, Ibiza and many more! You would be becoming part of a fully organically-grown recruitment giant - We make sure every member of our senior management team has worked their way up our career ladder: guiding you solely with their first hand experiences Day-To-Day as a recruiter: You get to be in charge of your own business and have the freedom to manage your own stakeholders - clients and candidates are yours to navigate! You will get given a cold desk like everyone else - it will be your responsibility to bring in your OWN clients by the use of strategic Business Development techniques ( cold-calling is an integral part of this) You will be screening and interviewing candidates before presenting them to your clients, making rejection calls as well as giving out offers to successful candidates Organisation skills are a necessity : you will have to manage your own time as well as arrange interviews and all of the in-between! What are we looking for? Charisma/ confidence : The best recruiters have a confident, friendly personality that allows them to succeed in sales, even during their interviews with the IR team A strong, resilient personality is key : Not all days will go perfectly, you have to know how to handle daily rejection and objections and not get dis-motivated by the nature of the job! Hunger to succeed : We are a company with strong values and high-level ambition , to be the best you have to WANT TO BE THE BEST A competitive edge: Recruitment is one of the most competitive industries on the market, you will often compete against other recruiters from other firms to win the best clients/candidates Clear communication skills : The best recruiters can communicate with everyone clearly and effectively, sticking to the point and not going off topic Clearly-set future goals : Whatever that might be, maybe a new car or your own house/apartment , working towards personal goals is key to motivation on a bad day. Interview process: You will have an initial interview with one of our Internal Recruiters. During these calls we will dive into your current situation, motivations and how we could be a good fit for YOU. The next step is a telephone interview with a hiring manager which could lead directly onto a final stage interview in the office to meet the Senior Management Team and experience A day in the life of a Recruiter'. If you possess all these soft-skills and are keen to get your career in recruitment started - click APPLY so we can get the application process started! g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Assistant Independent Living Partner Location - Bracknell Salary Equivalent- 14.10 per hour Fixed term contract- 3 months 20 hours per week - On a 7 day rota working one weekend in 4 (Negotiable days) Hours- 8:30-16:30 (Specific on what days are unknown at the moment, so flexibility is required) Must possess: Full UK Drivers Licence and access to own vehicle Sellick Partnership Ltd are supporting a housing association with the recruitment of an Assistant Independent Living Partner to work within their organisation by providing first point of contact for tenancy, leasehold and scheme management for customers living in their Independent Living Schemes. Main Duties and Responsibilities For the Assistant Independent Living Partner Work with the Independent Living Partner to undertake effective customer viewings, to contribute towards timely void management, complete allocations and assist the Independent Living Partner to manage anti-social behaviour according to our policy and procedure. Help customers sustain their tenancy/lease and their independence by providing advice on their rights and responsibilities and taking appropriate early intervention action when required. Ensure all alarm equipment is working effectively and respond to any social alarm calls, or other emergencies and providing the necessary follow up as required Essential criteria's for the role A demonstrable understanding of current housing legislation and statutory guidance in relation to housing management, including but not limited to, anti-social behaviour. Awareness of the Health and Safety Regulations, Data Protection Legislation, Equality Act, Care Act (Safeguarding) and Human Rights Act and applying them in day-to-day working practices. Experience of undertaking risk assessments. Demonstrable competence in the use of I.T. particularly Microsoft suite of applications, including Word and Excel. Full UK Driving Licence and access to own vehicle If you think you are suitable for the position and would like to have a further discussion regarding the role, please contact Josh Meek at Sellick Partnership Derby. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Mar 08, 2025
Contractor
Assistant Independent Living Partner Location - Bracknell Salary Equivalent- 14.10 per hour Fixed term contract- 3 months 20 hours per week - On a 7 day rota working one weekend in 4 (Negotiable days) Hours- 8:30-16:30 (Specific on what days are unknown at the moment, so flexibility is required) Must possess: Full UK Drivers Licence and access to own vehicle Sellick Partnership Ltd are supporting a housing association with the recruitment of an Assistant Independent Living Partner to work within their organisation by providing first point of contact for tenancy, leasehold and scheme management for customers living in their Independent Living Schemes. Main Duties and Responsibilities For the Assistant Independent Living Partner Work with the Independent Living Partner to undertake effective customer viewings, to contribute towards timely void management, complete allocations and assist the Independent Living Partner to manage anti-social behaviour according to our policy and procedure. Help customers sustain their tenancy/lease and their independence by providing advice on their rights and responsibilities and taking appropriate early intervention action when required. Ensure all alarm equipment is working effectively and respond to any social alarm calls, or other emergencies and providing the necessary follow up as required Essential criteria's for the role A demonstrable understanding of current housing legislation and statutory guidance in relation to housing management, including but not limited to, anti-social behaviour. Awareness of the Health and Safety Regulations, Data Protection Legislation, Equality Act, Care Act (Safeguarding) and Human Rights Act and applying them in day-to-day working practices. Experience of undertaking risk assessments. Demonstrable competence in the use of I.T. particularly Microsoft suite of applications, including Word and Excel. Full UK Driving Licence and access to own vehicle If you think you are suitable for the position and would like to have a further discussion regarding the role, please contact Josh Meek at Sellick Partnership Derby. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Who We Are Neptune Operations Limited, a subsidiary owned by Galliard Homes and managed by Sable Capital, are mobilising the Neptune Wharf Build-to-Rent team, responsible for 139 high specification furnished apartments, as well as a variety of carefully curated amenity spaces for residents to use. The Neptune Wharf development, based in Deptford, offers a total of 199 residential units split across Build-to-Rent, Open Market Sales, and affordable accommodation. There is a further 19,000 square feet of commercial space across multiple units that will help activate the streetscape, as well as direct frontage onto 17 acres of beautiful tree-lined park. The Position We are looking for an experienced, enthusiastic Lettings Manager to deliver the overall Build-to-Rent lettings strategy at Neptune Wharf, with the goal of maximising revenue through optimising occupancy and rental rates. The remit will cover leasing to new residents, undertaking lease renewals and playing an important role in the development of the Build-To-Rent community. The Lettings Manager will be responsible for, but not limited to, the following duties: Manage the entire leasing cycle, including marketing, viewings, and onboarding, as well as proactively seeking lease renewals and negotiating terms. Qualify prospective residents and complete all leasing documents in compliance with policies and legislation. Maintain knowledge of lease terms and policies to address queries and resolve resident issues, reporting to the Building Manager when necessary. Deliver leasing strategy and performance by analysing and improving promotional, advertising, and pricing activities while understanding local market dynamics and competition. Identify and recommend improvements to enhance efficiency and productivity across all operations. Support the Building Manager in the delivery of resident events and engage actively with residents throughout their time at Neptune Wharf. Update the apartment deal tracker and property management system daily, ensuring resident files are complete and compliant with legislation. Prepare accounting, financial, and administrative reports for the Building Manager and external stakeholders. Follow health & safety guidelines and procedures in accordance with company policy and report any incidents to the Building Manager. The Person The Lettings Manager will be able to meet the following criteria: Essential: Previous experience in a similar role, with a minimum of two years working as a Lettings Manager or equivalent, preferably gained within a Build-To-Rent environment or similar. Demonstrable ability to generate, qualify, process, and close lettings compliantly and efficiently. Excellent understanding of the leasing process, including documentation used and legislative requirements. Passion for customer service and ensuring excellence. Proficient in using Microsoft Office applications, including Excel, PowerPoint, Word, Outlook, and Teams. Excellent written and verbal communication skills coupled with strong interpersonal skills. Confident, proactive, and highly organised with excellent attention to detail and accuracy. Resilient and proven ability to work under pressure and meet tight deadlines. Desirable: Previous experience using leasing cycle software programs and systems including property management, appointment management, document signature, referencing and deposit management. The Employment Details Basic salary of 45k - 50k. 20 days annual leave plus bank holidays. Discretionary annual performance related bonus. 40 hours per week, to include early evening and some weekend working. Your full application and any accompanying documentation to support your application will be shared with and stored by Galliard Homes Ltd, and its subsidiary Neptune Operations Ltd upon application. Sable Operations Ltd, a third-party entity, will be given access to your application and any accompanying documentation to review for suitability and may contact you regarding your application.
Feb 17, 2025
Full time
Who We Are Neptune Operations Limited, a subsidiary owned by Galliard Homes and managed by Sable Capital, are mobilising the Neptune Wharf Build-to-Rent team, responsible for 139 high specification furnished apartments, as well as a variety of carefully curated amenity spaces for residents to use. The Neptune Wharf development, based in Deptford, offers a total of 199 residential units split across Build-to-Rent, Open Market Sales, and affordable accommodation. There is a further 19,000 square feet of commercial space across multiple units that will help activate the streetscape, as well as direct frontage onto 17 acres of beautiful tree-lined park. The Position We are looking for an experienced, enthusiastic Lettings Manager to deliver the overall Build-to-Rent lettings strategy at Neptune Wharf, with the goal of maximising revenue through optimising occupancy and rental rates. The remit will cover leasing to new residents, undertaking lease renewals and playing an important role in the development of the Build-To-Rent community. The Lettings Manager will be responsible for, but not limited to, the following duties: Manage the entire leasing cycle, including marketing, viewings, and onboarding, as well as proactively seeking lease renewals and negotiating terms. Qualify prospective residents and complete all leasing documents in compliance with policies and legislation. Maintain knowledge of lease terms and policies to address queries and resolve resident issues, reporting to the Building Manager when necessary. Deliver leasing strategy and performance by analysing and improving promotional, advertising, and pricing activities while understanding local market dynamics and competition. Identify and recommend improvements to enhance efficiency and productivity across all operations. Support the Building Manager in the delivery of resident events and engage actively with residents throughout their time at Neptune Wharf. Update the apartment deal tracker and property management system daily, ensuring resident files are complete and compliant with legislation. Prepare accounting, financial, and administrative reports for the Building Manager and external stakeholders. Follow health & safety guidelines and procedures in accordance with company policy and report any incidents to the Building Manager. The Person The Lettings Manager will be able to meet the following criteria: Essential: Previous experience in a similar role, with a minimum of two years working as a Lettings Manager or equivalent, preferably gained within a Build-To-Rent environment or similar. Demonstrable ability to generate, qualify, process, and close lettings compliantly and efficiently. Excellent understanding of the leasing process, including documentation used and legislative requirements. Passion for customer service and ensuring excellence. Proficient in using Microsoft Office applications, including Excel, PowerPoint, Word, Outlook, and Teams. Excellent written and verbal communication skills coupled with strong interpersonal skills. Confident, proactive, and highly organised with excellent attention to detail and accuracy. Resilient and proven ability to work under pressure and meet tight deadlines. Desirable: Previous experience using leasing cycle software programs and systems including property management, appointment management, document signature, referencing and deposit management. The Employment Details Basic salary of 45k - 50k. 20 days annual leave plus bank holidays. Discretionary annual performance related bonus. 40 hours per week, to include early evening and some weekend working. Your full application and any accompanying documentation to support your application will be shared with and stored by Galliard Homes Ltd, and its subsidiary Neptune Operations Ltd upon application. Sable Operations Ltd, a third-party entity, will be given access to your application and any accompanying documentation to review for suitability and may contact you regarding your application.
About William Way LGBT Center The William Way LGBT Community Center (WWCC) has served the LGBTQIA+ community of Philadelphia and its allies since 1975. From social groups, networking events, and counseling and support services to art exhibitions and cultural experiences, the Center consistently strives to provide new and innovative programs for the LGBTQIA+ communities throughout Greater Philadelphia. Mission The William Way LGBT Community Center seeks to engage and support the diverse LGBTQIA+ communities in the Greater Philadelphia area through arts & culture, empowerment, and community connections. Vision We want all LGBTQIA+ people to feel safe, connected, and empowered. We strive to be a community center whose staff, management, and board reflect the vibrant and richly diverse communities we serve. Position Overview: An Opportunity To Create Chief Development Officer (CDO) oversees the evaluation, execution, strategy, and expansion of the William Way LGBT Community Center's comprehensive development and communications program. Reporting to the Executive Director, the CDO is a key leader and a member of the senior leadership team supporting the development and capital campaign committees of the Board of Directors, and managing a team of five individuals with the opportunity to grow the team. The CDO is responsible for leading all fund development, marketing, and communication activities to ensure the successful operations and fulfillment of WWCC's strategic programmatic goals and initiatives. As part of the strategy, the CDO will set, monitor, evaluate and report on goals for revenue and sustainable growth including capital, planned, and operations gifts of six and seven figures. This CDO guides new relationship cultivation and nurtures an existing portfolio and will steward both new and returning government, foundation, and other funding sources including events. The CDO also sets the strategic direction for WWCC's fundraising and communications. Major Priority Objectives (First 24 months) Early in their tenure, the Chief Development Officer will achieve the following major objectives while elevating the department's infrastructure and processes: Establish a strong relationship and partnership with the Executive Director (ED) to collaborate on setting strategy for the development and communications team, evaluate portfolios, and cultivate top donors and prospects. Support the work of the Build the Way Capital Campaign Committee. Working with the ED, develop comprehensive fundraising and communications plans aligned with WWCC's strategic plan and capital campaign. Working with the ED and COO, craft an implementation strategy to align operations, programmatic, planned giving, and capital campaign goals. Develop a strong case statement for both the Center and the Capital Campaign. Engage and evaluate all third-party contractors related to fundraising, marketing, website maintenance, and communications. Responsibilities The Chief Development Officer will develop, implement, and evaluate the organization's fundraising plan, strategy, and goals with the following responsibilities: Manage and lead development department staff, identify staff training needs, and conduct performance reviews. Collaborate individually and collectively to meet annual revenue and other departmental objectives. Attend board meetings and lead board participation in organizational resource development, media, marketing, and communications in concert with the ED. Solicit and secure contributions from a diverse portfolio of corporations, foundations, government bodies, and individuals. Implement systems and structures to maximize philanthropic revenue from all sources; develop a plan to support implementation of a planned giving program. Develop high-level solicitation strategies with the ED, Board, and key relationship managers; provide oversight and review for proposals and solicitation materials; coordinate fundraising activities to ensure consistency. Formalize the relationship management process from identification through stewardship to increase donor retention and renewal rates and develop comprehensive donor recognition programs. Provide oversight and guidance for development operations, prospect research, and donor engagement functions including special events, cause marketing campaigns, and accurate and timely record keeping. Develop and manage the annual fundraising and communications budget in partnership with the COO; work closely with the operations team to forecast annual revenue goals, direct monthly revenue reconciliation, and manage donor reports to maintain accuracy and financial accountability. Qualifications Strong CDO candidates bring most of the following skill sets, qualifications, and experience: Deep belief in the mission, vision, and values of the William Way LGBT Community Center and an authentic understanding of and sensitivity to the issues facing the LGBTQIA+ community. Exceptional capacity for managing and leading a plan; a team player experienced in scaling up fundraising activities. Comfort and knowledge utilizing Google applications, Salesforce (or comparable CRM), MailChimp (or similar email system), donor portals, Adobe Suite, web (WordPress or similar) and social media platforms including Facebook, Instagram, LinkedIn, and YouTube. Experience in setting and executing goals, creating accountability, and providing leadership for fundraising campaigns. Ability to think strategically, anticipate future trends, and incorporate them into a long-term plan. A bachelor's degree or equivalent professional experience is required. A minimum of 7 years of comprehensive fundraising and communications experience with prior experience guiding strategy and leading a team of development professionals. As a small organization operating in a very dynamic environment, flexibility and teamwork is required. Employees are expected to work collaboratively to ensure WWCC's success. Some remote work is possible with the expectation of working on-site three days per week. The CDO will work with the senior leadership team to establish an in-person/remote workforce policy for both the Development & Communications team and the entire organization. Compensation and Benefits This is a full-time, exempt position. Annual salary: $110,000 - $120,000 (performance bonus available). Benefits include: health and dental insurance, paid time off, 401K options, flexible health spending account, flexible work schedule and relaxed work environment. Typical hours are Mon-Fri from 9:00 a.m. - 5:00 p.m., but some evenings and weekends are anticipated for meetings and events. Diversity, Equity, and Inclusion Statement/Policy WWCC is fully committed to the principles of equal opportunity employment and treats all employees and applicants without discrimination as to race, color, religion, creed, national origin, sex, age, ancestry, familial or marital status, personal appearance, height, weight, sexual orientation, family responsibilities, matriculation, political affiliation, disability (if otherwise qualified with or without accommodation), HIV status, gender identity or expression, veterans status, known association with a disabled individual, possession of a diploma based on passing a general education development test, or any other status or condition protected by applicable federal, state, or local law. This policy extends to, but is not limited to, recruitment, selection, compensation, benefits, promotion, training, and termination. All employees have the right to work in an environment free of discrimination, harassment, and retaliation. To submit an application, please send your cover letter and resume to no later than October 3, 2024. The Chief Development Officer search team is reviewing applications on a rolling basis.
Feb 12, 2025
Full time
About William Way LGBT Center The William Way LGBT Community Center (WWCC) has served the LGBTQIA+ community of Philadelphia and its allies since 1975. From social groups, networking events, and counseling and support services to art exhibitions and cultural experiences, the Center consistently strives to provide new and innovative programs for the LGBTQIA+ communities throughout Greater Philadelphia. Mission The William Way LGBT Community Center seeks to engage and support the diverse LGBTQIA+ communities in the Greater Philadelphia area through arts & culture, empowerment, and community connections. Vision We want all LGBTQIA+ people to feel safe, connected, and empowered. We strive to be a community center whose staff, management, and board reflect the vibrant and richly diverse communities we serve. Position Overview: An Opportunity To Create Chief Development Officer (CDO) oversees the evaluation, execution, strategy, and expansion of the William Way LGBT Community Center's comprehensive development and communications program. Reporting to the Executive Director, the CDO is a key leader and a member of the senior leadership team supporting the development and capital campaign committees of the Board of Directors, and managing a team of five individuals with the opportunity to grow the team. The CDO is responsible for leading all fund development, marketing, and communication activities to ensure the successful operations and fulfillment of WWCC's strategic programmatic goals and initiatives. As part of the strategy, the CDO will set, monitor, evaluate and report on goals for revenue and sustainable growth including capital, planned, and operations gifts of six and seven figures. This CDO guides new relationship cultivation and nurtures an existing portfolio and will steward both new and returning government, foundation, and other funding sources including events. The CDO also sets the strategic direction for WWCC's fundraising and communications. Major Priority Objectives (First 24 months) Early in their tenure, the Chief Development Officer will achieve the following major objectives while elevating the department's infrastructure and processes: Establish a strong relationship and partnership with the Executive Director (ED) to collaborate on setting strategy for the development and communications team, evaluate portfolios, and cultivate top donors and prospects. Support the work of the Build the Way Capital Campaign Committee. Working with the ED, develop comprehensive fundraising and communications plans aligned with WWCC's strategic plan and capital campaign. Working with the ED and COO, craft an implementation strategy to align operations, programmatic, planned giving, and capital campaign goals. Develop a strong case statement for both the Center and the Capital Campaign. Engage and evaluate all third-party contractors related to fundraising, marketing, website maintenance, and communications. Responsibilities The Chief Development Officer will develop, implement, and evaluate the organization's fundraising plan, strategy, and goals with the following responsibilities: Manage and lead development department staff, identify staff training needs, and conduct performance reviews. Collaborate individually and collectively to meet annual revenue and other departmental objectives. Attend board meetings and lead board participation in organizational resource development, media, marketing, and communications in concert with the ED. Solicit and secure contributions from a diverse portfolio of corporations, foundations, government bodies, and individuals. Implement systems and structures to maximize philanthropic revenue from all sources; develop a plan to support implementation of a planned giving program. Develop high-level solicitation strategies with the ED, Board, and key relationship managers; provide oversight and review for proposals and solicitation materials; coordinate fundraising activities to ensure consistency. Formalize the relationship management process from identification through stewardship to increase donor retention and renewal rates and develop comprehensive donor recognition programs. Provide oversight and guidance for development operations, prospect research, and donor engagement functions including special events, cause marketing campaigns, and accurate and timely record keeping. Develop and manage the annual fundraising and communications budget in partnership with the COO; work closely with the operations team to forecast annual revenue goals, direct monthly revenue reconciliation, and manage donor reports to maintain accuracy and financial accountability. Qualifications Strong CDO candidates bring most of the following skill sets, qualifications, and experience: Deep belief in the mission, vision, and values of the William Way LGBT Community Center and an authentic understanding of and sensitivity to the issues facing the LGBTQIA+ community. Exceptional capacity for managing and leading a plan; a team player experienced in scaling up fundraising activities. Comfort and knowledge utilizing Google applications, Salesforce (or comparable CRM), MailChimp (or similar email system), donor portals, Adobe Suite, web (WordPress or similar) and social media platforms including Facebook, Instagram, LinkedIn, and YouTube. Experience in setting and executing goals, creating accountability, and providing leadership for fundraising campaigns. Ability to think strategically, anticipate future trends, and incorporate them into a long-term plan. A bachelor's degree or equivalent professional experience is required. A minimum of 7 years of comprehensive fundraising and communications experience with prior experience guiding strategy and leading a team of development professionals. As a small organization operating in a very dynamic environment, flexibility and teamwork is required. Employees are expected to work collaboratively to ensure WWCC's success. Some remote work is possible with the expectation of working on-site three days per week. The CDO will work with the senior leadership team to establish an in-person/remote workforce policy for both the Development & Communications team and the entire organization. Compensation and Benefits This is a full-time, exempt position. Annual salary: $110,000 - $120,000 (performance bonus available). Benefits include: health and dental insurance, paid time off, 401K options, flexible health spending account, flexible work schedule and relaxed work environment. Typical hours are Mon-Fri from 9:00 a.m. - 5:00 p.m., but some evenings and weekends are anticipated for meetings and events. Diversity, Equity, and Inclusion Statement/Policy WWCC is fully committed to the principles of equal opportunity employment and treats all employees and applicants without discrimination as to race, color, religion, creed, national origin, sex, age, ancestry, familial or marital status, personal appearance, height, weight, sexual orientation, family responsibilities, matriculation, political affiliation, disability (if otherwise qualified with or without accommodation), HIV status, gender identity or expression, veterans status, known association with a disabled individual, possession of a diploma based on passing a general education development test, or any other status or condition protected by applicable federal, state, or local law. This policy extends to, but is not limited to, recruitment, selection, compensation, benefits, promotion, training, and termination. All employees have the right to work in an environment free of discrimination, harassment, and retaliation. To submit an application, please send your cover letter and resume to no later than October 3, 2024. The Chief Development Officer search team is reviewing applications on a rolling basis.
JPH Recruitment t/a Clark James Recruitment
Rochester, Kent
A leading Estate Agency brand are looking to recruit a weekend viewing guide to join their busy branch in Medway. This position is a part time role working, one day a week (Saturday only). This is an excellent opportunity to join a highly successful brand that offer full training, support and the opportunity to develop a lasting career. This position would be ideal for a student that wishes to work alongside studies or, an individual looking to return to employment on a part time basis. Please note - It is essential that applicants hold a full UK Driving Licence. Role Working with the existing team. Meeting with potential clients and also existing clients, showing them around properties. Given the opportunity to learn the customer viewings process. NO PREVIOUS EXPERIENCE REQUIRED - Full training, guidance and ongoing support provided. Candidate No previous Estate Agency experience is required. Previous Estate Agency experience an advantage however, not essential. Presentable. Confident. Committed and willing to learn. Excellent customer service skills and telephone manner. Full Driving Licence and own car essential. Package 11.44 per hour. Bonuses. Saturday working only. Before applying for this position you must be able to demonstrate that you hold a full UK Driving Licence and have your own car. Also, please note that this position is a Saturday only working role.
Feb 04, 2025
Full time
A leading Estate Agency brand are looking to recruit a weekend viewing guide to join their busy branch in Medway. This position is a part time role working, one day a week (Saturday only). This is an excellent opportunity to join a highly successful brand that offer full training, support and the opportunity to develop a lasting career. This position would be ideal for a student that wishes to work alongside studies or, an individual looking to return to employment on a part time basis. Please note - It is essential that applicants hold a full UK Driving Licence. Role Working with the existing team. Meeting with potential clients and also existing clients, showing them around properties. Given the opportunity to learn the customer viewings process. NO PREVIOUS EXPERIENCE REQUIRED - Full training, guidance and ongoing support provided. Candidate No previous Estate Agency experience is required. Previous Estate Agency experience an advantage however, not essential. Presentable. Confident. Committed and willing to learn. Excellent customer service skills and telephone manner. Full Driving Licence and own car essential. Package 11.44 per hour. Bonuses. Saturday working only. Before applying for this position you must be able to demonstrate that you hold a full UK Driving Licence and have your own car. Also, please note that this position is a Saturday only working role.
Location: Surrey, GUILDFORD Hours: Full Time Contract: Permanent Boyce care provides support to adults with Learning Disabilities and complex needs. (Complex needs are Autism and Epilepsy). Boyce Care was established in August 2007.Boyce Care starts with an individual assessment of need and then tries to meet these needs in a person-centred way. Boyce Care provides support to individuals funded by local authorities, those with personal budgets as well as those who privately purchase support. We operate across Surrey and London. We are Registered with the Care Quality Commission. We are looking for people who have a passion in this field and who would love to be a part of an organisation that helps young adults maximise their potential and live their lives to the full. _ Essential Functions and responsibilities _ To take overall responsibility for a house or an area of the business and the Individuals and staff members who work in that area. As a Supervisor you should co-ordinate all aspects of support for the individuals and ensure their support is in keeping with their support plan, whilst following company policies and procedures. Key aspects within the role. Ensure all paperwork is up to date and clearly written, including: Incident/accident forms, ABC charts, guidelines covering all aspects of support, risk assessments, weight charts, and medical charts/visits: Doctors, dentists, Opticians and Chiropodists. Ensure keyworker carries out their role as a keyworker. Including keeping the individuals care file up to date, are they reviewing their risk assessments and support plan, are they completing their monthly key worker report. This needs to be checked by you when carrying out their supervision. To assist if required in the follow up of any accidents/incidents within the company at all levels, including any investigations or implementing any actions that may be necessary. Support and supervise all employees that are allocated to work in your House, ensure supervisions are done and written up every 6-8 weeks and filed with HR. Ensure that all parents receive a call from you at least every month so you can discuss any concerns from either party. Ensure that all individuals communicate with their families as much as possible (send birthday cards and Mother's day cards etc.) Ensure the property, both interior and exterior are maintained to a satisfactory standard. Ensure all bills are paid and filled away appropriately. Ensure a menu and meal plan is in place along with their dietary requirements (if applicable) Ensure all the Individuals activity charts are in line with their support plan/own interests. Ensure the management team are made aware of any issues/concerns/incidents/accidents or anything affecting the well-being of individuals or staff. That all activities/holidays are fully risk assessed before they take place. That confidentiality is maintained both for individuals and employees at all times. Any information shared should be on a need to know basis and within the management team. Ensure that all employees that work within your area of responsibility follow clear guidelines, policy and procedure and ensure that any breaches are reported and actioned immediately. Ensure that any concerns you have with the support of individuals are reported to your line manager immediately. Ensure the financial safeguarding of individuals money is in their best interests and in line with their support plan/risk assessments. Ensure medication is ordered, stored and administered in line with the prescribed instructions and the companies' policies and procedures. Liase with the Office Administrator to ensure that all supplies: Stationary and Sundries are ordered and recorded appropriately. Ensure you understand all conditions and needs of the individuals, if unsure please seek guidance and further training. Work in a professional manner at all times, acting as a good role model to all employees. Offer stability within Boyce Care in the absence of the management team, and act a mentor to all new employees. To attend various staff meetings/client reviews/training as and when required, for and on behalf of the management team. _ In return we offer _ Free Induction Training Free Enhanced DBS Check Use of company car during your shift Yearly Refresher training sessions 28 days holiday per annum Several social events throughout the year Career development and training Pension contribution Flexible working opportunities Free NVQ LEVEL 2 & 3 in Health and Social Care Job Types: Full-time, Permanent Salary: From £10.20 per hour Benefits: Company events Company pension Referral programme Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Night shift Overtime Weekend availability Experience: providing care: 1 year (preferred) Licence/Certification: Driving License (required) NVQ Level 2 Health & Social Care (preferred) Work Location: One location
Dec 19, 2022
Full time
Location: Surrey, GUILDFORD Hours: Full Time Contract: Permanent Boyce care provides support to adults with Learning Disabilities and complex needs. (Complex needs are Autism and Epilepsy). Boyce Care was established in August 2007.Boyce Care starts with an individual assessment of need and then tries to meet these needs in a person-centred way. Boyce Care provides support to individuals funded by local authorities, those with personal budgets as well as those who privately purchase support. We operate across Surrey and London. We are Registered with the Care Quality Commission. We are looking for people who have a passion in this field and who would love to be a part of an organisation that helps young adults maximise their potential and live their lives to the full. _ Essential Functions and responsibilities _ To take overall responsibility for a house or an area of the business and the Individuals and staff members who work in that area. As a Supervisor you should co-ordinate all aspects of support for the individuals and ensure their support is in keeping with their support plan, whilst following company policies and procedures. Key aspects within the role. Ensure all paperwork is up to date and clearly written, including: Incident/accident forms, ABC charts, guidelines covering all aspects of support, risk assessments, weight charts, and medical charts/visits: Doctors, dentists, Opticians and Chiropodists. Ensure keyworker carries out their role as a keyworker. Including keeping the individuals care file up to date, are they reviewing their risk assessments and support plan, are they completing their monthly key worker report. This needs to be checked by you when carrying out their supervision. To assist if required in the follow up of any accidents/incidents within the company at all levels, including any investigations or implementing any actions that may be necessary. Support and supervise all employees that are allocated to work in your House, ensure supervisions are done and written up every 6-8 weeks and filed with HR. Ensure that all parents receive a call from you at least every month so you can discuss any concerns from either party. Ensure that all individuals communicate with their families as much as possible (send birthday cards and Mother's day cards etc.) Ensure the property, both interior and exterior are maintained to a satisfactory standard. Ensure all bills are paid and filled away appropriately. Ensure a menu and meal plan is in place along with their dietary requirements (if applicable) Ensure all the Individuals activity charts are in line with their support plan/own interests. Ensure the management team are made aware of any issues/concerns/incidents/accidents or anything affecting the well-being of individuals or staff. That all activities/holidays are fully risk assessed before they take place. That confidentiality is maintained both for individuals and employees at all times. Any information shared should be on a need to know basis and within the management team. Ensure that all employees that work within your area of responsibility follow clear guidelines, policy and procedure and ensure that any breaches are reported and actioned immediately. Ensure that any concerns you have with the support of individuals are reported to your line manager immediately. Ensure the financial safeguarding of individuals money is in their best interests and in line with their support plan/risk assessments. Ensure medication is ordered, stored and administered in line with the prescribed instructions and the companies' policies and procedures. Liase with the Office Administrator to ensure that all supplies: Stationary and Sundries are ordered and recorded appropriately. Ensure you understand all conditions and needs of the individuals, if unsure please seek guidance and further training. Work in a professional manner at all times, acting as a good role model to all employees. Offer stability within Boyce Care in the absence of the management team, and act a mentor to all new employees. To attend various staff meetings/client reviews/training as and when required, for and on behalf of the management team. _ In return we offer _ Free Induction Training Free Enhanced DBS Check Use of company car during your shift Yearly Refresher training sessions 28 days holiday per annum Several social events throughout the year Career development and training Pension contribution Flexible working opportunities Free NVQ LEVEL 2 & 3 in Health and Social Care Job Types: Full-time, Permanent Salary: From £10.20 per hour Benefits: Company events Company pension Referral programme Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Night shift Overtime Weekend availability Experience: providing care: 1 year (preferred) Licence/Certification: Driving License (required) NVQ Level 2 Health & Social Care (preferred) Work Location: One location
Our client is a highly successful prestigious property organisation who have a reputation for providing excellent service to their customers. They are currently seeking an experienced lettings/property manager to look after one of their sites based in Barking. You will be responsible for marketing these vacant properties at their new site, conducting all viewings and negotiating offers. Once the properties have been let, you will be responsible for maintenance requests, managing contracts and deposits as well as being the first point of contact for any general tenant queries. This is a busy and challenging role, and customer service experience is key! You must have excellent organisational skills, have good people skills and be able to work under pressure as no two days will be the same! Duties will include: Marketing available properties Managing social media pages Arranging and attending viewings Negotiating offers Organising and assessing repair works Referencing tenants and providing contracts Property inspections Rent renewals Ensuring tenants receive a pleasant customer experience Arranging regular resident engagement events on site, creating a community feel within the scheme Light concierge duties This role offers a package in the region of £33,000 - £38,000K DOE plus commission with an OTE in the region of £40,000. Working hours for this role will be Monday to Friday 9am-5pm with no weekends. This is a fantastic opportunity to look after your own site and manage a small team. Send your CV to Stephanie Jones to be considered for this role or call for further information. Clifton Gray is a specialist property recruitment company. We specialise in placing property professionals within architecture, residential property, and commercial property, from entry level through to senior appointments. If you are currently working within the property sector, and you would like to hear more about how Clifton Gray can guide you through your next career move, please get in touch.
Dec 01, 2022
Full time
Our client is a highly successful prestigious property organisation who have a reputation for providing excellent service to their customers. They are currently seeking an experienced lettings/property manager to look after one of their sites based in Barking. You will be responsible for marketing these vacant properties at their new site, conducting all viewings and negotiating offers. Once the properties have been let, you will be responsible for maintenance requests, managing contracts and deposits as well as being the first point of contact for any general tenant queries. This is a busy and challenging role, and customer service experience is key! You must have excellent organisational skills, have good people skills and be able to work under pressure as no two days will be the same! Duties will include: Marketing available properties Managing social media pages Arranging and attending viewings Negotiating offers Organising and assessing repair works Referencing tenants and providing contracts Property inspections Rent renewals Ensuring tenants receive a pleasant customer experience Arranging regular resident engagement events on site, creating a community feel within the scheme Light concierge duties This role offers a package in the region of £33,000 - £38,000K DOE plus commission with an OTE in the region of £40,000. Working hours for this role will be Monday to Friday 9am-5pm with no weekends. This is a fantastic opportunity to look after your own site and manage a small team. Send your CV to Stephanie Jones to be considered for this role or call for further information. Clifton Gray is a specialist property recruitment company. We specialise in placing property professionals within architecture, residential property, and commercial property, from entry level through to senior appointments. If you are currently working within the property sector, and you would like to hear more about how Clifton Gray can guide you through your next career move, please get in touch.
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
Sep 24, 2022
Full time
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
Sep 24, 2022
Full time
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
Sep 24, 2022
Full time
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
Sep 24, 2022
Full time
About the Role Who do I report to? Assistant General Manager What is the purpose of the job? Leading the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times. Leading the lifeguard team and leading on facilities management. What will I be doing? Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience. Being the designated Health and Safety Officer responsible for ensuring the club is compliant on all Health and Safety requirements and that all documentation is maintained accurately and reviewed regularly. Being the designated Child Protection Officer who ensures that all requirements of the Children's Safety Guide are followed at all times, across all departments. Ensuring the professional recruitment of great people, who display our core Values and inducting, managing and developing high performance team, driving exceptional employee engagement. Ensuring regular 1-2-1 meetings performance objectives, probationary reviews and other management processes are conducted with all team members and delivered to a high standard. Creating a superb "We Play" culture within your team to drive exceptional employee engagement. Review the employee engagement surveys and taking steps to maximise the employee experience within your team and Club. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company. Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form. Checking all team members are trained in Crisis Management Training. Checking rotas against the Time & Attendance system and approving for payroll. Walking your Club daily to deliver 5 star standards of facilities and a safe environment through an obsessive attention to detail, taking a See it, Fix it approach and ensuring the safety of members and team remains our highest priority at all times. Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values. Taking ownership of and regularly reviewing Member feedback and Avius system, giving praise and saying "Thank you" to those team members being recognised and taking appropriate actions to further enhance our member's experience. Reviewing the Club Senior Manager rota in advance to ensure the Club always has adequate FAW, ER and AED team members on site at all times. Ensuring that all aspects of Prime Safety are completed in line with company guidelines and that all key holders and SMOD's are competent in Prime Safety compliance and accident/incident reporting. Reviewing Prime Safety regularly to ensure that any trends are picked up and appropriate actions implemented to make our Clubs even safer. Leading a health and safety meeting with all key holders and SMOD's at least once a month with actions. Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings. Completing a monthly pool plant audit and act on any findings. Checking the Club has adequate PPO trained staff to safely operate. Review and sign off pool books and pool monitoring checks. Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner. Creating and implementing club action and improvement plans against key metrics based on the 4 monthly cycle and managing own teams to deliver. Completing a monthly GDPR Club audit to ensure we are safe and comply with latest regulations. Delivering ad hoc activities as required. How will I be measured? Role modelling a lead management role in the delivery of the day to day operations of the Activities Depts. Delivering individual personal objectives set by the GM. Observing me and my team delivering fantastic service and engagement with members. Observing me and my team's speed and efficiency in reacting to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our service, equipment, facilities, and activities. Key KPI's which will be agreed prior to every 4 monthly cycle. By my performance and my team's performance against our objectives and our 6 Values. How well my team and the club follow DL Clubs ways of operating. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Achieving compliance against all legislative and company audits. Monthly club visits from Regional Manager and/or any other Club Support visitors. What qualifications, skills and experience do I need? The position requires working shifts in accordance with the demand of the business, including working 4 weekend shifts per month and at least one late shift per week Educated to at least A level standard or equivalent with additional Higher Education qualification (HND/Diploma) - desirable. GCSE in English and Maths. IOSH / NEBOSH or other relevant, recognised H&S qualification - desirable Relevant Facilities Management Qualification (HND, Diploma etc) - desirable Experience in managing the maintenance and upkeep of a facility, desirable. An understanding and experience of Health and Safety regulations, desirable Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) - highly desirable Experience managing a variety of functions with variable challenges and goals - preferred. Experience of financial planning and management. Passionate about customer service. Excellent communication and collaboration skills. Team player.
Job Introduction As a Lead Investigator, you will be welcomed into a dynamic and inclusive DMI (Directorate of Major Investigations) teamworking locally and nationally on a wide range of IOPC investigations.The IOPC is on a journey to develop its culture, perspectives and ethos to support the organisation's core outcomes and this is your opportunity to enter into the varied world of IOPC investigations, allowing you to develop your mindset and approaches to contribute to improving the police complaints system in England and Wales. Our Operational Directorate are at the heart of delivering our main organisational goal of conducting robust and fair investigations into the policing system. The varied investigative work of our Operational Directorate is often high-profile and rewarding, whilst allowing for many career progression opportunities throughout the Directorate who are ready to support you on your career journey. You'll be on-call on a rota basis, covering daytime, overnight and weekends. You'll cover a wide geographical area and occasionally you'll need to stay away from home to conduct your work. You could be required to work from a variety of locations such as police stations or visiting families at their home addresses. In return for your hard work, we offer a great flexible working options which we created with the assistance of our colleagues. Hybrid working at the IOPC is based on business need and is balanced with the needs of our colleagues. That means hybrid working looks different depending on the team you are in. Working like this means we can offer the best service to our internal and external service users and stakeholders. As a Lead Investigator, you will need to work onsite and in other locations frequently to conduct specific investigative tasks. However, it's a varied role which means you will also have flexibility to work from home when completing administrative tasks such as final reports and policy documents. We find hybrid working brings a great balance between progressing our investigative tasks and linking in with your team for learning and sharing, alongside having time for focusing and balancing our lives with work. We'll assess you against these Level 2behaviours during the selection process: Making Effective Decisions Communicating and Influencing Leadership Delivering at pace This vacancy is using Success Profiles, to find out more, please click here . Throughout the recruitment process we will also assess your experience, strengths, and values.As part of the application process, you will be asked to complete sift questionsbased on the essential criteria. Anticipated assessment and interview dates are03/10/2022. We reserve the right to close this advert early if a high number of applications is received. Main Responsibility Main duties and responsibilities Leading independent investigations into criminal and misconduct allegations in accordance with agreed IOPC guidelines. Conducting investigations within agreed timescales, budget and quality standards. Drafting and agreeing Terms of Reference for allocated investigations. Undertaking investigative actions, including interviewing and taking statements, preparing case files and making recommendations for criminal and/or disciplinary action. Taking part in criminal, misconduct and inquest proceedings where necessary. Reporting to your Operations Team Leader on investigation progress, areas of risk and resourcing requirements. Participating in the 24 hour on call facility and being prepared to work unsociable and extended hours. Visiting incident scenes and supervising scene management where required to ensure that all necessary action is taken to preserve and recover evidence. Attending post mortems and briefing the pathologist as required. Writing investigation reports upon completion of the investigation for submission to the IOPC decision maker. Communicating effectively with complainants, bereaved families and other internal and external stakeholders. Working as part of a multi-disciplinary team with regional directors, lawyers, press officers and others. Taking responsibility for personal development and achieving accreditation. Assisting the Directorate in achieving its key deliverables. The Ideal Candidate The Success Profile Framework defines experience as the knowledge or mastery of an activity or subject gained through involvement in or exposure to it. Experience can be transferrable from a non-work contact and skills gained through voluntary work or a hobby to allow the assessment of whether the required knowledge is present. Experience can be assessed in the following ways: Sift questions CV Interview Statement of suitability Person specification Essential Driving licence valid in England & Wales Good general education (minimum two A levels or equivalent) Experience Leading investigations in the public, private sector or third sector within the last three years. Conducting investigative interviews, evidence gathering, analysis and presentation. Evidence of effective oral and written communication skills. Evidence of excellent analytical and report writing skills; ability to reach and document clear, rational, evidence-based and independent decisions based on analysis of existing and emerging information. Experience of engaging effectively with a diverse range of people and stakeholders, and evidence of a commitment to equality and diversity within the workplace. Delivering a high standard of work within demanding timescales. Identification of operational and organisational risk. Working effectively in a changing environment. Skills and Abilities Ability to show initiative and adapt in a changing environment. Ability to recognise your development needs and be proactive in addressing them. Ability to prioritise and manage tasks effectively to deliver quality outcomes within demanding timescales. Ability to work effectively in a team with diverse ideas and people. Ability to communicate effectively both verbally and in writing and adapt communication styles as appropriate. Ability to analyse complex information, identify the key issues and make effective decisions. Demonstrates the confidence and ability to cope with challenging situations. Ability to identify and respond to the diverse needs of individuals and stakeholder groups. Working conditions You'll be on-call on a rota basis, covering daytime, overnight and weekends. Reasonable Adjustments The IOPC is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed, from extra time to formatting changes, to name a mere few. If you require any reasonable adjustments to our recruitment process, please email Package Description 27.5 days paid annual leave (increasing with service to 32.5 days) Options to carry over, buy or sell annual leave Civil Service pension PAM employee assistance programme Access to Civil Service Sports Council (CSSC) membership Staff networks focused on each of the protected characteristics - run for staff, by staff Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity behaviours Additional Information: The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions. The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us. This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process. About the Company As a completely independent organisation, the IOPC seeks to uphold the rights of the public and investigate the most serious matters , including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in. Be yourself The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do. As a silver standard Stonewall employer, we continue to commit to being a LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi and queer people. We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter..... click apply for full job details
Sep 19, 2022
Full time
Job Introduction As a Lead Investigator, you will be welcomed into a dynamic and inclusive DMI (Directorate of Major Investigations) teamworking locally and nationally on a wide range of IOPC investigations.The IOPC is on a journey to develop its culture, perspectives and ethos to support the organisation's core outcomes and this is your opportunity to enter into the varied world of IOPC investigations, allowing you to develop your mindset and approaches to contribute to improving the police complaints system in England and Wales. Our Operational Directorate are at the heart of delivering our main organisational goal of conducting robust and fair investigations into the policing system. The varied investigative work of our Operational Directorate is often high-profile and rewarding, whilst allowing for many career progression opportunities throughout the Directorate who are ready to support you on your career journey. You'll be on-call on a rota basis, covering daytime, overnight and weekends. You'll cover a wide geographical area and occasionally you'll need to stay away from home to conduct your work. You could be required to work from a variety of locations such as police stations or visiting families at their home addresses. In return for your hard work, we offer a great flexible working options which we created with the assistance of our colleagues. Hybrid working at the IOPC is based on business need and is balanced with the needs of our colleagues. That means hybrid working looks different depending on the team you are in. Working like this means we can offer the best service to our internal and external service users and stakeholders. As a Lead Investigator, you will need to work onsite and in other locations frequently to conduct specific investigative tasks. However, it's a varied role which means you will also have flexibility to work from home when completing administrative tasks such as final reports and policy documents. We find hybrid working brings a great balance between progressing our investigative tasks and linking in with your team for learning and sharing, alongside having time for focusing and balancing our lives with work. We'll assess you against these Level 2behaviours during the selection process: Making Effective Decisions Communicating and Influencing Leadership Delivering at pace This vacancy is using Success Profiles, to find out more, please click here . Throughout the recruitment process we will also assess your experience, strengths, and values.As part of the application process, you will be asked to complete sift questionsbased on the essential criteria. Anticipated assessment and interview dates are03/10/2022. We reserve the right to close this advert early if a high number of applications is received. Main Responsibility Main duties and responsibilities Leading independent investigations into criminal and misconduct allegations in accordance with agreed IOPC guidelines. Conducting investigations within agreed timescales, budget and quality standards. Drafting and agreeing Terms of Reference for allocated investigations. Undertaking investigative actions, including interviewing and taking statements, preparing case files and making recommendations for criminal and/or disciplinary action. Taking part in criminal, misconduct and inquest proceedings where necessary. Reporting to your Operations Team Leader on investigation progress, areas of risk and resourcing requirements. Participating in the 24 hour on call facility and being prepared to work unsociable and extended hours. Visiting incident scenes and supervising scene management where required to ensure that all necessary action is taken to preserve and recover evidence. Attending post mortems and briefing the pathologist as required. Writing investigation reports upon completion of the investigation for submission to the IOPC decision maker. Communicating effectively with complainants, bereaved families and other internal and external stakeholders. Working as part of a multi-disciplinary team with regional directors, lawyers, press officers and others. Taking responsibility for personal development and achieving accreditation. Assisting the Directorate in achieving its key deliverables. The Ideal Candidate The Success Profile Framework defines experience as the knowledge or mastery of an activity or subject gained through involvement in or exposure to it. Experience can be transferrable from a non-work contact and skills gained through voluntary work or a hobby to allow the assessment of whether the required knowledge is present. Experience can be assessed in the following ways: Sift questions CV Interview Statement of suitability Person specification Essential Driving licence valid in England & Wales Good general education (minimum two A levels or equivalent) Experience Leading investigations in the public, private sector or third sector within the last three years. Conducting investigative interviews, evidence gathering, analysis and presentation. Evidence of effective oral and written communication skills. Evidence of excellent analytical and report writing skills; ability to reach and document clear, rational, evidence-based and independent decisions based on analysis of existing and emerging information. Experience of engaging effectively with a diverse range of people and stakeholders, and evidence of a commitment to equality and diversity within the workplace. Delivering a high standard of work within demanding timescales. Identification of operational and organisational risk. Working effectively in a changing environment. Skills and Abilities Ability to show initiative and adapt in a changing environment. Ability to recognise your development needs and be proactive in addressing them. Ability to prioritise and manage tasks effectively to deliver quality outcomes within demanding timescales. Ability to work effectively in a team with diverse ideas and people. Ability to communicate effectively both verbally and in writing and adapt communication styles as appropriate. Ability to analyse complex information, identify the key issues and make effective decisions. Demonstrates the confidence and ability to cope with challenging situations. Ability to identify and respond to the diverse needs of individuals and stakeholder groups. Working conditions You'll be on-call on a rota basis, covering daytime, overnight and weekends. Reasonable Adjustments The IOPC is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed, from extra time to formatting changes, to name a mere few. If you require any reasonable adjustments to our recruitment process, please email Package Description 27.5 days paid annual leave (increasing with service to 32.5 days) Options to carry over, buy or sell annual leave Civil Service pension PAM employee assistance programme Access to Civil Service Sports Council (CSSC) membership Staff networks focused on each of the protected characteristics - run for staff, by staff Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity behaviours Additional Information: The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions. The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us. This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process. About the Company As a completely independent organisation, the IOPC seeks to uphold the rights of the public and investigate the most serious matters , including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in. Be yourself The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do. As a silver standard Stonewall employer, we continue to commit to being a LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi and queer people. We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter..... click apply for full job details
As a Lead Investigator, you will be welcomed into a dynamic and inclusive DMI (Directorate of Major Investigations) team working locally and nationally on a wide range of IOPC investigations. The IOPC is on a journey to develop its culture, perspectives and ethos to support the organisation's core outcomes and this is your opportunity to enter into the varied world of IOPC investigations, allowing you to develop your mindset and approaches to contribute to improving the police complaints system in England and Wales. Our Operational Directorate are at the heart of delivering our main organisational goal of conducting robust and fair investigations into the policing system. The varied investigative work of our Operational Directorate is often high-profile and rewarding, whilst allowing for many career progression opportunities throughout the Directorate who are ready to support you on your career journey. You'll be on-call on a rota basis, covering daytime, overnight and weekends. You'll cover a wide geographical area and occasionally you'll need to stay away from home to conduct your work. You could be required to work from a variety of locations such as police stations or visiting families at their home addresses. In return for your hard work, we offer a great flexible working options which we created with the assistance of our colleagues. Hybrid working at the IOPC is based on business need and is balanced with the needs of our colleagues. That means hybrid working looks different depending on the team you are in. Working like this means we can offer the best service to our internal and external service users and stakeholders. As a Lead Investigator, you will need to work onsite and in other locations frequently to conduct specific investigative tasks. However, it's a varied role which means you will also have flexibility to work from home when completing administrative tasks such as final reports and policy documents. We find hybrid working brings a great balance between progressing our investigative tasks and linking in with your team for learning and sharing, alongside having time for focusing and balancing our lives with work. Main duties and responsibilities Leading independent investigations into criminal and misconduct allegations in accordance with agreed IOPC guidelines. Conducting investigations within agreed timescales, budget and quality standards. Drafting and agreeing Terms of Reference for allocated investigations. Undertaking investigative actions, including interviewing and taking statements, preparing case files and making recommendations for criminal and/or disciplinary action. Taking part in criminal, misconduct and inquest proceedings where necessary. Reporting to your Operations Team Leader on investigation progress, areas of risk and resourcing requirements. Participating in the 24 hour on call facility and b eing prepared to work unsociable and extended hours. Visiting incident scenes and supervising scene management where required to ensure that all necessary action is taken to preserve and recover evidence. Attending post mortems and briefing the pathologist as required. Writing investigation reports upon completion of the investigation for submission to the IOPC decision maker. Communicating effectively with complainants, bereaved families and other internal and external stakeholders. Working as part of a multi-disciplinary team with regional directors, lawyers, press officers and others. Taking responsibility for personal development and achieving accreditation. Assisting the Directorate in achieving its key deliverables. Person specification Essential Driving licence valid in England & Wales Good general education (minimum two A levels or equivalent) Experience Leading investigations in the public, private sector or third sector within the last three years. Conducting investigative interviews, evidence gathering, analysis and presentation. Evidence of effective oral and written communication skills. Evidence of excellent analytical and report writing skills; ability to reach and document clear, rational, evidence-based and independent decisions based on analysis of existing and emerging information. Experience of engaging effectively with a diverse range of people and stakeholders, and evidence of a commitment to equality and diversity within the workplace. Delivering a high standard of work within demanding timescales. Identification of operational and organisational risk. Working effectively in a changing environment. Skills and Abilities Ability to show initiative and adapt in a changing environment. Ability to recognise your development needs and be proactive in addressing them. Ability to prioritise and manage tasks effectively to deliver quality outcomes within demanding timescales. Ability to work effectively in a team with diverse ideas and people. Ability to communicate effectively both verbally and in writing and adapt communication styles as appropriate. Ability to analyse complex information, identify the key issues and make effective decisions. Demonstrates the confidence and ability to cope with challenging situations. Ability to identify and respond to the diverse needs of individuals and stakeholder groups. Job Description file Lead Investigator DMI JD.pdf - 486KB Working conditions You'll be on-call on a rota basis, covering daytime, overnight and weekends. Additional information The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions. Any move to Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Be yourself. The diversity of our staff is one of our key strengths. We welcome applications regardless of age, gender identity, disability, race, sexual orientation, socio-economic status, sex, marital or civil partnership status, parental status, religion or belief. We're building a culture where difference is valued. Be a part of it. This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process Reasonable adjustments If you need a change to be made so that you can make your application, you should c ontact as soon as possible before the closing date to discuss your needs Contact name & details If you have specific queries, please contact Closing Date 14/08/2022, 23:55
Aug 01, 2022
Full time
As a Lead Investigator, you will be welcomed into a dynamic and inclusive DMI (Directorate of Major Investigations) team working locally and nationally on a wide range of IOPC investigations. The IOPC is on a journey to develop its culture, perspectives and ethos to support the organisation's core outcomes and this is your opportunity to enter into the varied world of IOPC investigations, allowing you to develop your mindset and approaches to contribute to improving the police complaints system in England and Wales. Our Operational Directorate are at the heart of delivering our main organisational goal of conducting robust and fair investigations into the policing system. The varied investigative work of our Operational Directorate is often high-profile and rewarding, whilst allowing for many career progression opportunities throughout the Directorate who are ready to support you on your career journey. You'll be on-call on a rota basis, covering daytime, overnight and weekends. You'll cover a wide geographical area and occasionally you'll need to stay away from home to conduct your work. You could be required to work from a variety of locations such as police stations or visiting families at their home addresses. In return for your hard work, we offer a great flexible working options which we created with the assistance of our colleagues. Hybrid working at the IOPC is based on business need and is balanced with the needs of our colleagues. That means hybrid working looks different depending on the team you are in. Working like this means we can offer the best service to our internal and external service users and stakeholders. As a Lead Investigator, you will need to work onsite and in other locations frequently to conduct specific investigative tasks. However, it's a varied role which means you will also have flexibility to work from home when completing administrative tasks such as final reports and policy documents. We find hybrid working brings a great balance between progressing our investigative tasks and linking in with your team for learning and sharing, alongside having time for focusing and balancing our lives with work. Main duties and responsibilities Leading independent investigations into criminal and misconduct allegations in accordance with agreed IOPC guidelines. Conducting investigations within agreed timescales, budget and quality standards. Drafting and agreeing Terms of Reference for allocated investigations. Undertaking investigative actions, including interviewing and taking statements, preparing case files and making recommendations for criminal and/or disciplinary action. Taking part in criminal, misconduct and inquest proceedings where necessary. Reporting to your Operations Team Leader on investigation progress, areas of risk and resourcing requirements. Participating in the 24 hour on call facility and b eing prepared to work unsociable and extended hours. Visiting incident scenes and supervising scene management where required to ensure that all necessary action is taken to preserve and recover evidence. Attending post mortems and briefing the pathologist as required. Writing investigation reports upon completion of the investigation for submission to the IOPC decision maker. Communicating effectively with complainants, bereaved families and other internal and external stakeholders. Working as part of a multi-disciplinary team with regional directors, lawyers, press officers and others. Taking responsibility for personal development and achieving accreditation. Assisting the Directorate in achieving its key deliverables. Person specification Essential Driving licence valid in England & Wales Good general education (minimum two A levels or equivalent) Experience Leading investigations in the public, private sector or third sector within the last three years. Conducting investigative interviews, evidence gathering, analysis and presentation. Evidence of effective oral and written communication skills. Evidence of excellent analytical and report writing skills; ability to reach and document clear, rational, evidence-based and independent decisions based on analysis of existing and emerging information. Experience of engaging effectively with a diverse range of people and stakeholders, and evidence of a commitment to equality and diversity within the workplace. Delivering a high standard of work within demanding timescales. Identification of operational and organisational risk. Working effectively in a changing environment. Skills and Abilities Ability to show initiative and adapt in a changing environment. Ability to recognise your development needs and be proactive in addressing them. Ability to prioritise and manage tasks effectively to deliver quality outcomes within demanding timescales. Ability to work effectively in a team with diverse ideas and people. Ability to communicate effectively both verbally and in writing and adapt communication styles as appropriate. Ability to analyse complex information, identify the key issues and make effective decisions. Demonstrates the confidence and ability to cope with challenging situations. Ability to identify and respond to the diverse needs of individuals and stakeholder groups. Job Description file Lead Investigator DMI JD.pdf - 486KB Working conditions You'll be on-call on a rota basis, covering daytime, overnight and weekends. Additional information The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions. Any move to Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Be yourself. The diversity of our staff is one of our key strengths. We welcome applications regardless of age, gender identity, disability, race, sexual orientation, socio-economic status, sex, marital or civil partnership status, parental status, religion or belief. We're building a culture where difference is valued. Be a part of it. This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process Reasonable adjustments If you need a change to be made so that you can make your application, you should c ontact as soon as possible before the closing date to discuss your needs Contact name & details If you have specific queries, please contact Closing Date 14/08/2022, 23:55
We are looking for a proactive New Homes Sales Consultant with knowledge in Shared Ownership, who is available for a 3 month, full-time temp position on multiple sites in Kent. Our client is arguably the leading, most successful Housing Association in the South East and they are in the process of growing their Sales team in Kent & Sussex. You will be based from home but will be expected to do occasional viewings at multiple developments therefore experience in New Homes Sales is essential. This is a Monday to Friday role which is incredibly rare in New Homes Sales. Depending on how well you get on, they are very open to a temp to perm opportunity for the right person. This is a great opportunity if you are available immediately, have a proven background in a fast paced sales environment and are highly organised and self-sufficient. What You'll Do: As New Homes Sales Consultant you will work with multiple clients and guide customers through the purchase of their New Homes. You will deliver a 5* customer service along the way: Be a brand ambassador, meeting and greeting customers and offering an exceptional customer service Building a rapport and guiding your client through the sales process, conducting viewings through to negotiating offers Maintain the show rooms and marketing suite to an impeccable standard What You'll Bring: A minimum of 1 years New Homes Sales experience in Shared Ownership or private: you will be expected to lone work occasionally Strong customer facing skills whilst being well presented Team work, you will be working alongside another Sales Consultant Passion for the industry and building your career and good area knowledge of the South East. Flexibility to work weekends If this sounds of interest and you have New Homes experience, I'd love to discuss this opportunity with you. Please send your CV to or call me for a confidential chat on Please note: we are also hiring for Sales Consultant's across multiple locations in Berkshire, Buckinghamshire, Surrey and Kent so please get in touch if these roles are more suitable to your profile.
Dec 08, 2021
Seasonal
We are looking for a proactive New Homes Sales Consultant with knowledge in Shared Ownership, who is available for a 3 month, full-time temp position on multiple sites in Kent. Our client is arguably the leading, most successful Housing Association in the South East and they are in the process of growing their Sales team in Kent & Sussex. You will be based from home but will be expected to do occasional viewings at multiple developments therefore experience in New Homes Sales is essential. This is a Monday to Friday role which is incredibly rare in New Homes Sales. Depending on how well you get on, they are very open to a temp to perm opportunity for the right person. This is a great opportunity if you are available immediately, have a proven background in a fast paced sales environment and are highly organised and self-sufficient. What You'll Do: As New Homes Sales Consultant you will work with multiple clients and guide customers through the purchase of their New Homes. You will deliver a 5* customer service along the way: Be a brand ambassador, meeting and greeting customers and offering an exceptional customer service Building a rapport and guiding your client through the sales process, conducting viewings through to negotiating offers Maintain the show rooms and marketing suite to an impeccable standard What You'll Bring: A minimum of 1 years New Homes Sales experience in Shared Ownership or private: you will be expected to lone work occasionally Strong customer facing skills whilst being well presented Team work, you will be working alongside another Sales Consultant Passion for the industry and building your career and good area knowledge of the South East. Flexibility to work weekends If this sounds of interest and you have New Homes experience, I'd love to discuss this opportunity with you. Please send your CV to or call me for a confidential chat on Please note: we are also hiring for Sales Consultant's across multiple locations in Berkshire, Buckinghamshire, Surrey and Kent so please get in touch if these roles are more suitable to your profile.
*Job Purpose* To assist the Head of EYFS in monitoring and developing the quality of care and education provided in Fennies nurseries in line with the strategic goals of the company and Ofsted requirements. *Main Duties* * To have the pedagogical leadership and management responsibility for the quality of all settings to maintain the highest possible childcare standards and promote educational excellence. * To work with the Head of EYFS and operations in supporting the development and opening of new nurseries. * To work with the Nursery Manager and the Head of EYFS to develop improvement plans for the nurseries with a hands on approach. Work closely with the staff in rooms to role model and guide best practice to meet set actions and improve practice overall. * To support and line manage a small team of Early Years Peripatetic Teachers. * To work with the Internal Early Years Trainer and Head of EYFS to devise and deliver bespoke training * Ensuring that nurseries are fully compliant with the regulatory requirements for Health and Safety, care and education. Uncompromising advocate for the safeguarding of children thus protecting children's physical and psychological well-being and developing their resilience * Deliver highly focused professional development in order to establish high standards of teaching and learning that meet and exceed the requirements of the EYFS framework, and ensure that nurseries are judged to be Outstanding by Ofsted in relation to the safeguarding and welfare requirements, and learning and development requirements * In collaboration with the Head of EYFS, carry out and record regular audits of nurseries and ensure robust improvement plans are developed based on audit outcomes. * Deliver a wide range of the highest quality advice, support and training to support all nurseries to continually improve teaching. * Lead and work alongside Early Years Educators and children to develop the quality of the environment, interactions, assessment, planning and teaching to support children's learning and development. * Develop and maintain an understanding of inclusion issues and their interventions in early years practice and contribute to the improvement of provision and standards within the chain. Provide advice, support and challenge to settings with regard to equalities legislation and inclusive practice. * Work alongside staff in rooms, role modelling activities, reviewing environments and auditing resource requirements * Supporting and guiding staff with observation, assessment and planning in line with legislative requirements and company expectations. * Work with key members of the Recruitment Team and HR Team to promote a culture of safe recruitment that includes the adoption of Fennies safer recruitment procedures * Leading and facilitating parent information evenings and supporting staff teams with planning and facilitating parent information evenings * Providing support to the management team with parent complaints, and dealing directly with complaint if escalated. * Attending Ofsted inspections, supporting staff on the day and to attending feedback. Working with the team to develop post inspection plans to further improve the quality of care and education provided. * Work with key members of the business to ensure financial success, monitoring the financial progress and implementing correction actions speedily. * Work with key members of the Marketing Team to ensure effective management of the waiting list and enquiry pipeline including monitoring show rounds and planning for relevant marketing activity * Keep up to date with national and local research/development/ initiatives and act on these as appropriate. Provide guidance, information, advice, support, resources and examples of good practice to colleagues within the company. Attend industry networking events as appropriate. * To deputise for the Head of EYFS, when necessary and take on management responsibilities on occasions where necessary including taking on reasonable duties as requested/directed by the Head of EYFS, COO or CEO. *QUALIFICATIONS* * A Level 3 qualification or above in Childcare or equivalent * Exceptional knowledge of child protection procedures and the Early Years Foundation Stage (EYFS) * Passion for delivering high quality childcare and learning * Exceptional communication skills, energy and a positive 'can do' attitude * Team player This is an exciting opportunity to join a growing organisation. We offer excellent salary & benefits and career progression. Fennies follows a safer recruitment and selection process. Following the interview process, you will be expected to pass the referencing stage and obtain a clear enhanced Disclosure and Barring Service (DBS) check prior to employment. Fennies Day Nurseries Ltd is an equal opportunities employer. We value the skills and perspective that a diverse and representative workforce bring to us and recognise that this will enable us to meet our objectives. *Location: *remote/mobile across all nursery sites - use of car essential. This role will involve some travel, evening and weekend working. INDHP Job Types: Full-time, Permanent Salary: £45,000.00-£50,000.00 per year Additional pay: * Bonus scheme Benefits: * Company pension * Cycle to work scheme * Discounted or free food Schedule: * Monday to Friday Experience: * Nursery: 5 years (preferred) Work remotely: * No
Dec 07, 2021
Full time
*Job Purpose* To assist the Head of EYFS in monitoring and developing the quality of care and education provided in Fennies nurseries in line with the strategic goals of the company and Ofsted requirements. *Main Duties* * To have the pedagogical leadership and management responsibility for the quality of all settings to maintain the highest possible childcare standards and promote educational excellence. * To work with the Head of EYFS and operations in supporting the development and opening of new nurseries. * To work with the Nursery Manager and the Head of EYFS to develop improvement plans for the nurseries with a hands on approach. Work closely with the staff in rooms to role model and guide best practice to meet set actions and improve practice overall. * To support and line manage a small team of Early Years Peripatetic Teachers. * To work with the Internal Early Years Trainer and Head of EYFS to devise and deliver bespoke training * Ensuring that nurseries are fully compliant with the regulatory requirements for Health and Safety, care and education. Uncompromising advocate for the safeguarding of children thus protecting children's physical and psychological well-being and developing their resilience * Deliver highly focused professional development in order to establish high standards of teaching and learning that meet and exceed the requirements of the EYFS framework, and ensure that nurseries are judged to be Outstanding by Ofsted in relation to the safeguarding and welfare requirements, and learning and development requirements * In collaboration with the Head of EYFS, carry out and record regular audits of nurseries and ensure robust improvement plans are developed based on audit outcomes. * Deliver a wide range of the highest quality advice, support and training to support all nurseries to continually improve teaching. * Lead and work alongside Early Years Educators and children to develop the quality of the environment, interactions, assessment, planning and teaching to support children's learning and development. * Develop and maintain an understanding of inclusion issues and their interventions in early years practice and contribute to the improvement of provision and standards within the chain. Provide advice, support and challenge to settings with regard to equalities legislation and inclusive practice. * Work alongside staff in rooms, role modelling activities, reviewing environments and auditing resource requirements * Supporting and guiding staff with observation, assessment and planning in line with legislative requirements and company expectations. * Work with key members of the Recruitment Team and HR Team to promote a culture of safe recruitment that includes the adoption of Fennies safer recruitment procedures * Leading and facilitating parent information evenings and supporting staff teams with planning and facilitating parent information evenings * Providing support to the management team with parent complaints, and dealing directly with complaint if escalated. * Attending Ofsted inspections, supporting staff on the day and to attending feedback. Working with the team to develop post inspection plans to further improve the quality of care and education provided. * Work with key members of the business to ensure financial success, monitoring the financial progress and implementing correction actions speedily. * Work with key members of the Marketing Team to ensure effective management of the waiting list and enquiry pipeline including monitoring show rounds and planning for relevant marketing activity * Keep up to date with national and local research/development/ initiatives and act on these as appropriate. Provide guidance, information, advice, support, resources and examples of good practice to colleagues within the company. Attend industry networking events as appropriate. * To deputise for the Head of EYFS, when necessary and take on management responsibilities on occasions where necessary including taking on reasonable duties as requested/directed by the Head of EYFS, COO or CEO. *QUALIFICATIONS* * A Level 3 qualification or above in Childcare or equivalent * Exceptional knowledge of child protection procedures and the Early Years Foundation Stage (EYFS) * Passion for delivering high quality childcare and learning * Exceptional communication skills, energy and a positive 'can do' attitude * Team player This is an exciting opportunity to join a growing organisation. We offer excellent salary & benefits and career progression. Fennies follows a safer recruitment and selection process. Following the interview process, you will be expected to pass the referencing stage and obtain a clear enhanced Disclosure and Barring Service (DBS) check prior to employment. Fennies Day Nurseries Ltd is an equal opportunities employer. We value the skills and perspective that a diverse and representative workforce bring to us and recognise that this will enable us to meet our objectives. *Location: *remote/mobile across all nursery sites - use of car essential. This role will involve some travel, evening and weekend working. INDHP Job Types: Full-time, Permanent Salary: £45,000.00-£50,000.00 per year Additional pay: * Bonus scheme Benefits: * Company pension * Cycle to work scheme * Discounted or free food Schedule: * Monday to Friday Experience: * Nursery: 5 years (preferred) Work remotely: * No
*Job Purpose* To assist the Head of EYFS in monitoring and developing the quality of care and education provided in Fennies nurseries in line with the strategic goals of the company and Ofsted requirements. *Main Duties* * To have the pedagogical leadership and management responsibility for the quality of all settings to maintain the highest possible childcare standards and promote educational excellence. * To work with the Head of EYFS and operations in supporting the development and opening of new nurseries. * To work with the Nursery Manager and the Head of EYFS to develop improvement plans for the nurseries with a hands on approach. Work closely with the staff in rooms to role model and guide best practice to meet set actions and improve practice overall. * To support and line manage a small team of Early Years Peripatetic Teachers. * To work with the Internal Early Years Trainer and Head of EYFS to devise and deliver bespoke training * Ensuring that nurseries are fully compliant with the regulatory requirements for Health and Safety, care and education. Uncompromising advocate for the safeguarding of children thus protecting children's physical and psychological well-being and developing their resilience * Deliver highly focused professional development in order to establish high standards of teaching and learning that meet and exceed the requirements of the EYFS framework, and ensure that nurseries are judged to be Outstanding by Ofsted in relation to the safeguarding and welfare requirements, and learning and development requirements * In collaboration with the Head of EYFS, carry out and record regular audits of nurseries and ensure robust improvement plans are developed based on audit outcomes. * Deliver a wide range of the highest quality advice, support and training to support all nurseries to continually improve teaching. * Lead and work alongside Early Years Educators and children to develop the quality of the environment, interactions, assessment, planning and teaching to support children's learning and development. * Develop and maintain an understanding of inclusion issues and their interventions in early years practice and contribute to the improvement of provision and standards within the chain. Provide advice, support and challenge to settings with regard to equalities legislation and inclusive practice. * Work alongside staff in rooms, role modelling activities, reviewing environments and auditing resource requirements * Supporting and guiding staff with observation, assessment and planning in line with legislative requirements and company expectations. * Work with key members of the Recruitment Team and HR Team to promote a culture of safe recruitment that includes the adoption of Fennies safer recruitment procedures * Leading and facilitating parent information evenings and supporting staff teams with planning and facilitating parent information evenings * Providing support to the management team with parent complaints, and dealing directly with complaint if escalated. * Attending Ofsted inspections, supporting staff on the day and to attending feedback. Working with the team to develop post inspection plans to further improve the quality of care and education provided. * Work with key members of the business to ensure financial success, monitoring the financial progress and implementing correction actions speedily. * Work with key members of the Marketing Team to ensure effective management of the waiting list and enquiry pipeline including monitoring show rounds and planning for relevant marketing activity * Keep up to date with national and local research/development/ initiatives and act on these as appropriate. Provide guidance, information, advice, support, resources and examples of good practice to colleagues within the company. Attend industry networking events as appropriate. * To deputise for the Head of EYFS, when necessary and take on management responsibilities on occasions where necessary including taking on reasonable duties as requested/directed by the Head of EYFS, COO or CEO. *QUALIFICATIONS* * A Level 3 qualification or above in Childcare or equivalent * Exceptional knowledge of child protection procedures and the Early Years Foundation Stage (EYFS) * Passion for delivering high quality childcare and learning * Exceptional communication skills, energy and a positive 'can do' attitude * Team player This is an exciting opportunity to join a growing organisation. We offer excellent salary & benefits and career progression. Fennies follows a safer recruitment and selection process. Following the interview process, you will be expected to pass the referencing stage and obtain a clear enhanced Disclosure and Barring Service (DBS) check prior to employment. Fennies Day Nurseries Ltd is an equal opportunities employer. We value the skills and perspective that a diverse and representative workforce bring to us and recognise that this will enable us to meet our objectives. *Location: *remote/mobile across all nursery sites - use of car essential. This role will involve some travel, evening and weekend working. INDHP Job Types: Full-time, Permanent Salary: £45,000.00-£50,000.00 per year Additional pay: * Bonus scheme Benefits: * Company pension * Cycle to work scheme * Discounted or free food Schedule: * Monday to Friday Experience: * Nursery experience: 5 years (preferred) Work remotely: * No
Dec 07, 2021
Full time
*Job Purpose* To assist the Head of EYFS in monitoring and developing the quality of care and education provided in Fennies nurseries in line with the strategic goals of the company and Ofsted requirements. *Main Duties* * To have the pedagogical leadership and management responsibility for the quality of all settings to maintain the highest possible childcare standards and promote educational excellence. * To work with the Head of EYFS and operations in supporting the development and opening of new nurseries. * To work with the Nursery Manager and the Head of EYFS to develop improvement plans for the nurseries with a hands on approach. Work closely with the staff in rooms to role model and guide best practice to meet set actions and improve practice overall. * To support and line manage a small team of Early Years Peripatetic Teachers. * To work with the Internal Early Years Trainer and Head of EYFS to devise and deliver bespoke training * Ensuring that nurseries are fully compliant with the regulatory requirements for Health and Safety, care and education. Uncompromising advocate for the safeguarding of children thus protecting children's physical and psychological well-being and developing their resilience * Deliver highly focused professional development in order to establish high standards of teaching and learning that meet and exceed the requirements of the EYFS framework, and ensure that nurseries are judged to be Outstanding by Ofsted in relation to the safeguarding and welfare requirements, and learning and development requirements * In collaboration with the Head of EYFS, carry out and record regular audits of nurseries and ensure robust improvement plans are developed based on audit outcomes. * Deliver a wide range of the highest quality advice, support and training to support all nurseries to continually improve teaching. * Lead and work alongside Early Years Educators and children to develop the quality of the environment, interactions, assessment, planning and teaching to support children's learning and development. * Develop and maintain an understanding of inclusion issues and their interventions in early years practice and contribute to the improvement of provision and standards within the chain. Provide advice, support and challenge to settings with regard to equalities legislation and inclusive practice. * Work alongside staff in rooms, role modelling activities, reviewing environments and auditing resource requirements * Supporting and guiding staff with observation, assessment and planning in line with legislative requirements and company expectations. * Work with key members of the Recruitment Team and HR Team to promote a culture of safe recruitment that includes the adoption of Fennies safer recruitment procedures * Leading and facilitating parent information evenings and supporting staff teams with planning and facilitating parent information evenings * Providing support to the management team with parent complaints, and dealing directly with complaint if escalated. * Attending Ofsted inspections, supporting staff on the day and to attending feedback. Working with the team to develop post inspection plans to further improve the quality of care and education provided. * Work with key members of the business to ensure financial success, monitoring the financial progress and implementing correction actions speedily. * Work with key members of the Marketing Team to ensure effective management of the waiting list and enquiry pipeline including monitoring show rounds and planning for relevant marketing activity * Keep up to date with national and local research/development/ initiatives and act on these as appropriate. Provide guidance, information, advice, support, resources and examples of good practice to colleagues within the company. Attend industry networking events as appropriate. * To deputise for the Head of EYFS, when necessary and take on management responsibilities on occasions where necessary including taking on reasonable duties as requested/directed by the Head of EYFS, COO or CEO. *QUALIFICATIONS* * A Level 3 qualification or above in Childcare or equivalent * Exceptional knowledge of child protection procedures and the Early Years Foundation Stage (EYFS) * Passion for delivering high quality childcare and learning * Exceptional communication skills, energy and a positive 'can do' attitude * Team player This is an exciting opportunity to join a growing organisation. We offer excellent salary & benefits and career progression. Fennies follows a safer recruitment and selection process. Following the interview process, you will be expected to pass the referencing stage and obtain a clear enhanced Disclosure and Barring Service (DBS) check prior to employment. Fennies Day Nurseries Ltd is an equal opportunities employer. We value the skills and perspective that a diverse and representative workforce bring to us and recognise that this will enable us to meet our objectives. *Location: *remote/mobile across all nursery sites - use of car essential. This role will involve some travel, evening and weekend working. INDHP Job Types: Full-time, Permanent Salary: £45,000.00-£50,000.00 per year Additional pay: * Bonus scheme Benefits: * Company pension * Cycle to work scheme * Discounted or free food Schedule: * Monday to Friday Experience: * Nursery experience: 5 years (preferred) Work remotely: * No
Job Title: HR Manager Location: Watford, Herts Salary: £40,000 - £50,000 pa Working Hours: 37.5 hours per week, flexibility required as some weekend/evening work may be required Start Date: January 2022 CSP stands for the Combined Services Provider. We specialise in providing services to iconic sporting venues and events across the South of England, services we provide include Car Parking, Internal and External Traffic Management, HVM (Hostile Vehicle Mitigation) Solutions, Security, Stewarding, Cash & Audit and Consultancy Services. Whilst our range of services has grown, Car Park/Traffic Management, HVM (Hostile Vehicle Mitigation) and Security/Stewarding represent our core areas of expertise. We set out on our first event contract in 1994. We have a core staff of 80, based out of our Head office in Watford but can employ upwards of 1,500 event/casual staff across the South of England (predominately within the M25) during our peak season. About the role Reporting to the Managing Director, this exciting HR Manager role will see you take complete ownership of the HR function and will involve reviewing existing processes and procedures in place - effectively giving you the opportunity to build your own function. Responsibilities will include working across the business to support managers in HR matters, developing an employee appraisal process, developing and implementing the businesses people strategy. There will be a significant amount of HR project work. We are eager to hire a robust and experienced Human Resources Manager who is looking for a role that they can completely own, you will be comfortable on boarding new staff as you are as being part of the company's leadership team. The role is highly visible across the business, and we are eager to move HR into being a very modern business function. If you are an HR Manager who is comfortable just sitting behind a desk then this role is definitely not for you - we are looking to be challenged, guided and driven to be the best that the business can and that HR positively impacts every area of the company. The role offers the opportunity to take the business on an exciting journey with significant impact across the business - the role may have the opportunity to develop into an HR Director role in the future for the right individual. About You You will be comfortable and enjoy working in a fast paced, ever changing and dynamic environment, experience of working in HR within a service led, multi-site environment with a large blue-collar workforce. Experience and Skills At least 5 years' experience in a HR management position; Experience in creating and implementing HR policy and process; CIPD qualified at a level 5 - Personnel and People Management; Experience of HRIS systems and have worked in a frontline 'casual worker' environment Benefits As our HR Manager, you will receive a competitive salary and annual leave package, as well as private medical insurance (self and spouse/partner) and a contributory pension scheme is provided. It is important that all our people feel well catered for, which is why we are based on a modern Business Park with exclusive discounts available locally, company socials and plenty more
Dec 01, 2021
Full time
Job Title: HR Manager Location: Watford, Herts Salary: £40,000 - £50,000 pa Working Hours: 37.5 hours per week, flexibility required as some weekend/evening work may be required Start Date: January 2022 CSP stands for the Combined Services Provider. We specialise in providing services to iconic sporting venues and events across the South of England, services we provide include Car Parking, Internal and External Traffic Management, HVM (Hostile Vehicle Mitigation) Solutions, Security, Stewarding, Cash & Audit and Consultancy Services. Whilst our range of services has grown, Car Park/Traffic Management, HVM (Hostile Vehicle Mitigation) and Security/Stewarding represent our core areas of expertise. We set out on our first event contract in 1994. We have a core staff of 80, based out of our Head office in Watford but can employ upwards of 1,500 event/casual staff across the South of England (predominately within the M25) during our peak season. About the role Reporting to the Managing Director, this exciting HR Manager role will see you take complete ownership of the HR function and will involve reviewing existing processes and procedures in place - effectively giving you the opportunity to build your own function. Responsibilities will include working across the business to support managers in HR matters, developing an employee appraisal process, developing and implementing the businesses people strategy. There will be a significant amount of HR project work. We are eager to hire a robust and experienced Human Resources Manager who is looking for a role that they can completely own, you will be comfortable on boarding new staff as you are as being part of the company's leadership team. The role is highly visible across the business, and we are eager to move HR into being a very modern business function. If you are an HR Manager who is comfortable just sitting behind a desk then this role is definitely not for you - we are looking to be challenged, guided and driven to be the best that the business can and that HR positively impacts every area of the company. The role offers the opportunity to take the business on an exciting journey with significant impact across the business - the role may have the opportunity to develop into an HR Director role in the future for the right individual. About You You will be comfortable and enjoy working in a fast paced, ever changing and dynamic environment, experience of working in HR within a service led, multi-site environment with a large blue-collar workforce. Experience and Skills At least 5 years' experience in a HR management position; Experience in creating and implementing HR policy and process; CIPD qualified at a level 5 - Personnel and People Management; Experience of HRIS systems and have worked in a frontline 'casual worker' environment Benefits As our HR Manager, you will receive a competitive salary and annual leave package, as well as private medical insurance (self and spouse/partner) and a contributory pension scheme is provided. It is important that all our people feel well catered for, which is why we are based on a modern Business Park with exclusive discounts available locally, company socials and plenty more
Purpose: As an Ingest/TX Controller you will be responsible for the playlist continuity of Alaraby channels, making sure playlists are running smoothly, in close partnership with our Scheduling Dept. TX/Playout is the final point of the broadcast chain prior to distribution, so those in transmission have ultimate control of the channel output. You should ensure that the Alaraby channels are ON AIR without interruption minimizing loss of broadcast services by rapidly identifying and implementing alternative methods to restore them. You will handle the daily communication within the Playout (e.g. playlist deliveries/updates, live transmission preparation, graphic scheduling etc.). You will also be responsible for reviewing all programmes and commercial content prior to broadcast (QC - quality control) and must ensure it meets with technical broadcast standards as well as rules set down by Alaraby. In addition, as Ingest controller, will be responsible for ingesting, previewing and verifying file transfers of on-air content to the main playout storage and remote stations. Duties & Responsibilities: Processing daily schedules and investigating missing items, liaising with internal and external clients to obtain and process material as required Ensure the modification of on air playlists as needed, including last minute changes, to ensure setup and execution of on air elements Follow program log to ascertain when the program will be recorded and aired React to automation warnings process Monitor automated workflows using MAM platform, intervening as required for manual processes and dealing with exceptions requiring manual handling/processing Maintain regular housekeeping of relevant systems, according to Alaraby standard operating procedures Manage and respond to any technical issues performing emergency restoration procedures of the transmissions Ingest, preview and verify file transfers of on-air content to multiple remote stations verifying and supplementing existing metadata Transfer material from video server to archive Supervise TX/RX feeds ensuring the on-air presence of the channels at all times and monitor all assigned station return feeds to ensure quality and continuity Processing the required tasks (including broadcast file management, registration, QC and database administration) according to current priorities QA and a video and audio spot check of HD/SD movies as well as spot check of promos Communicating issues that may affect the output of any channel to relevant parties and reacting to any potential issues in an effective manner A good understanding of IT networking infrastructures, file-based technologies and their implementation in a broadcast environment is preferable. A keen interest in broadcast technology and enthusiasm and willingness to learn with positive attitude, flexibility and excellent relationships with colleagues at all levels, focusing on teamwork. Ability to work without supervision and to handle responsibility. Work under pressure in a live news environment and availability to work on-call as needed, including evenings, overnights and weekends. Qualification and Experience: Bachelor's degree in relevant field or relevant practical experience Understanding of a live 24 hour broadcast environment Understanding of Broadcast media server workflows - Ingest - Transcoding - Video Compression Understanding of Ofcom guidelines English Language, verbal and written skills in Arabic is desirable
Dec 01, 2021
Full time
Purpose: As an Ingest/TX Controller you will be responsible for the playlist continuity of Alaraby channels, making sure playlists are running smoothly, in close partnership with our Scheduling Dept. TX/Playout is the final point of the broadcast chain prior to distribution, so those in transmission have ultimate control of the channel output. You should ensure that the Alaraby channels are ON AIR without interruption minimizing loss of broadcast services by rapidly identifying and implementing alternative methods to restore them. You will handle the daily communication within the Playout (e.g. playlist deliveries/updates, live transmission preparation, graphic scheduling etc.). You will also be responsible for reviewing all programmes and commercial content prior to broadcast (QC - quality control) and must ensure it meets with technical broadcast standards as well as rules set down by Alaraby. In addition, as Ingest controller, will be responsible for ingesting, previewing and verifying file transfers of on-air content to the main playout storage and remote stations. Duties & Responsibilities: Processing daily schedules and investigating missing items, liaising with internal and external clients to obtain and process material as required Ensure the modification of on air playlists as needed, including last minute changes, to ensure setup and execution of on air elements Follow program log to ascertain when the program will be recorded and aired React to automation warnings process Monitor automated workflows using MAM platform, intervening as required for manual processes and dealing with exceptions requiring manual handling/processing Maintain regular housekeeping of relevant systems, according to Alaraby standard operating procedures Manage and respond to any technical issues performing emergency restoration procedures of the transmissions Ingest, preview and verify file transfers of on-air content to multiple remote stations verifying and supplementing existing metadata Transfer material from video server to archive Supervise TX/RX feeds ensuring the on-air presence of the channels at all times and monitor all assigned station return feeds to ensure quality and continuity Processing the required tasks (including broadcast file management, registration, QC and database administration) according to current priorities QA and a video and audio spot check of HD/SD movies as well as spot check of promos Communicating issues that may affect the output of any channel to relevant parties and reacting to any potential issues in an effective manner A good understanding of IT networking infrastructures, file-based technologies and their implementation in a broadcast environment is preferable. A keen interest in broadcast technology and enthusiasm and willingness to learn with positive attitude, flexibility and excellent relationships with colleagues at all levels, focusing on teamwork. Ability to work without supervision and to handle responsibility. Work under pressure in a live news environment and availability to work on-call as needed, including evenings, overnights and weekends. Qualification and Experience: Bachelor's degree in relevant field or relevant practical experience Understanding of a live 24 hour broadcast environment Understanding of Broadcast media server workflows - Ingest - Transcoding - Video Compression Understanding of Ofcom guidelines English Language, verbal and written skills in Arabic is desirable
Electrical Lecturer Full Time (35 hours per week, 52 weeks per year) Permanent Salary: £23,345 - £29,549 per annum (depending on skills and experience) We currently have a fantastic opportunity to join the college in the role of Electrical Lecturer where you will work primarily with students engaged across a range of courses providing a high level of support needed to achieve their programme of study. The post-holder will need to be innovative in their teaching methods and responsible for aspects of leadership within the curriculum. Hull College provides high-quality education and training for school leavers and adults, offering a wide range of vocational study programmes, Apprenticeships, and degrees. As one of the largest vocational institutes of its kind in the region, we have one focus - to create careers, not courses. We pride ourselves on this approach and are committed to ensuring our learners acquire the relevant skills, knowledge, attitudes, and experience to progress in life, whether that is to seek employment in the industry of their choice or step up to higher education and university. While dedicated to delivering the very best experiences to our learners, we also extend the same commitment to our staff. We have worked hard to create an environment where all of our staff, no matter what their role, are empowered to inspire and support our vision to create better futures for the people of Hull. Responsibilities of our Electrical Lecturer: Delivering high-quality teaching and learning, ensuring stretch, challenge, and engagement of students of all ages and abilities Planning, preparing, and updating all relevant teaching documentation including schemes of work, lesson plans, and online learning materials, using Canvas Leading, coordinating, and supporting course activities that will support the achievement of curriculum area targets Taking responsibility and facilitate academic tutorials for students Be involved in the marketing, promotion, recruitment, and interviewing of students, including attending open events, school tasters, and enrolment events, amongst other activities Assessing, monitoring, and recording feedback to students to facilitate their best achievement using the College's data systems and processes, working to exam board guidelines and quality systems Leading, coordinating, and supporting IV/IQA processes within the curriculum area Contributing to the quality assurance processes and curriculum design within the area Attending meetings and communicating with colleagues within the Curriculum area as and when required Completing all mandatory training promptly and ensure that such training is updated following College guidance and regulations Actively comply and contribute to the College's policies and procedures, particularly to Health and Safety, Safeguarding, Equal Opportunities, and Data Protection What we're looking for in our Electrical Lecturer: Subject specialism (minimum Level 3/4) Cert. Ed/PGCE or willingness to work towards GCSE or equivalent in Maths and English Previous experience of teaching subject specialism Experience of working with a wide range of students Working within Further/Higher Education Experience in working with IV and quality processes Experience of course leadership Able to work with students of all ages in classroom, workshop, and one to one situations, including students from 14 to 16 Excellent oral, written, and presentation skills Highly developed IT skills Well-developed oral, written, and presentational skills Able to work flexibly, including evening and weekend work If you have the skills and experience we are looking for and would like to join us as our Electrical Lecturer, please click 'Apply' now, we'd love to hear from you! Please be aware that this vacancy may close earlier dependent on the level of applications received so if you do wish to be considered we recommend that you complete the application as promptly as possible. Hull College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of their safeguarding strategy and values. In addition, these posts require the colleague to undertake an enhanced disclosure check by the Disclosure and Barring Service
Nov 30, 2021
Full time
Electrical Lecturer Full Time (35 hours per week, 52 weeks per year) Permanent Salary: £23,345 - £29,549 per annum (depending on skills and experience) We currently have a fantastic opportunity to join the college in the role of Electrical Lecturer where you will work primarily with students engaged across a range of courses providing a high level of support needed to achieve their programme of study. The post-holder will need to be innovative in their teaching methods and responsible for aspects of leadership within the curriculum. Hull College provides high-quality education and training for school leavers and adults, offering a wide range of vocational study programmes, Apprenticeships, and degrees. As one of the largest vocational institutes of its kind in the region, we have one focus - to create careers, not courses. We pride ourselves on this approach and are committed to ensuring our learners acquire the relevant skills, knowledge, attitudes, and experience to progress in life, whether that is to seek employment in the industry of their choice or step up to higher education and university. While dedicated to delivering the very best experiences to our learners, we also extend the same commitment to our staff. We have worked hard to create an environment where all of our staff, no matter what their role, are empowered to inspire and support our vision to create better futures for the people of Hull. Responsibilities of our Electrical Lecturer: Delivering high-quality teaching and learning, ensuring stretch, challenge, and engagement of students of all ages and abilities Planning, preparing, and updating all relevant teaching documentation including schemes of work, lesson plans, and online learning materials, using Canvas Leading, coordinating, and supporting course activities that will support the achievement of curriculum area targets Taking responsibility and facilitate academic tutorials for students Be involved in the marketing, promotion, recruitment, and interviewing of students, including attending open events, school tasters, and enrolment events, amongst other activities Assessing, monitoring, and recording feedback to students to facilitate their best achievement using the College's data systems and processes, working to exam board guidelines and quality systems Leading, coordinating, and supporting IV/IQA processes within the curriculum area Contributing to the quality assurance processes and curriculum design within the area Attending meetings and communicating with colleagues within the Curriculum area as and when required Completing all mandatory training promptly and ensure that such training is updated following College guidance and regulations Actively comply and contribute to the College's policies and procedures, particularly to Health and Safety, Safeguarding, Equal Opportunities, and Data Protection What we're looking for in our Electrical Lecturer: Subject specialism (minimum Level 3/4) Cert. Ed/PGCE or willingness to work towards GCSE or equivalent in Maths and English Previous experience of teaching subject specialism Experience of working with a wide range of students Working within Further/Higher Education Experience in working with IV and quality processes Experience of course leadership Able to work with students of all ages in classroom, workshop, and one to one situations, including students from 14 to 16 Excellent oral, written, and presentation skills Highly developed IT skills Well-developed oral, written, and presentational skills Able to work flexibly, including evening and weekend work If you have the skills and experience we are looking for and would like to join us as our Electrical Lecturer, please click 'Apply' now, we'd love to hear from you! Please be aware that this vacancy may close earlier dependent on the level of applications received so if you do wish to be considered we recommend that you complete the application as promptly as possible. Hull College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of their safeguarding strategy and values. In addition, these posts require the colleague to undertake an enhanced disclosure check by the Disclosure and Barring Service
