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CMD Recruitment
New Product Development Manager
CMD Recruitment Marlborough, Wiltshire
New Product Development Manager Location: Marlborough, Wiltshire Salary: 35,000 - 40,000 (DOE) Hours: Full-time, Monday to Friday, 08:00 - 17:00 Permanent, on-site Benefits: Company pension, on-site parking, 28 days holiday (inclusive of Bank Holidays), casual dress. CMD Recruitment is proud to be working in partnership with our client, a well-established and innovative manufacturer based in Marlborough, Wiltshire, to recruit an experienced and driven New Product Development (NPD) Manager. This is a fantastic opportunity for a talented design or product development professional with a strong engineering background and proven leadership skills. You will play a key role in shaping the company's next generation of high-performance products, taking concepts from idea through to market launch. About the Role Reporting to the Director of Operations, the NPD Manager will lead and manage the full product development lifecycle, including design, prototyping, testing, and production readiness. You will oversee a small but growing team, ensuring a hands-on and quality-focused approach to innovation. You'll also be responsible for the recruitment, retention, and development of team members. This is a strategic and highly visible position, where your expertise will directly influence the company's future product offering and market success. Key Responsibilities Lead end-to-end new product development processes from concept through to production. Design precision-engineered components and assemblies using SolidWorks (including surfacing and scanning capabilities). Produce technical documentation including BOMs, SOPs, and manufacturing drawings. Collaborate with cross-functional teams including Sales, Operations, and Production to ensure designs meet customer and manufacturing requirements. Manage and mentor a team of two design engineers, with a focus on development and recruitment. Drive continuous improvement in design processes, tooling, and manufacturability. Attend industry exhibitions and client meetings as required (some travel and overnight stays involved). Regularly report progress to the senior leadership team. Key Internal Relationships Director of Operations Managing Director Sales Director Production Supervisors Sales and Procurement Teams About You Essential: A minimum of 5 years' experience in product or mechanical design. Proficient in SolidWorks, including surfacing and design from scan data. Strong understanding of a range of manufacturing processes (plastics, composites, metals). Proven track record of managing the full product development cycle. Excellent leadership and team management skills. Strong communication skills and the ability to collaborate across departments. A hands-on, proactive, and solution-oriented approach. Desirable: Experience using SolidWorks Visualize or similar rendering tools. Background in performance engineering, automotive, or motorsport sectors. Experience in supplier liaison and tooling development. Previous experience in scaling and growing a technical team. This is an exciting opportunity to join a dynamic, forward-thinking business with a strong reputation for innovation and quality. You will be given the autonomy to shape the product roadmap and make a lasting impact within a supportive and growth-focused environment. Ideal candidates might come from high-performance design backgrounds and will welcome applications from all industries with relevant skills and experience. Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful. If you are interested in this opportunity and would like to discuss further, please do not hesitate to contact Dan Pyle at CMD Recruitment on (phone number removed) and email your CV Please include a cover letter highlighting your relevant experience and why you would be a valuable addition to the team.
May 20, 2025
Full time
New Product Development Manager Location: Marlborough, Wiltshire Salary: 35,000 - 40,000 (DOE) Hours: Full-time, Monday to Friday, 08:00 - 17:00 Permanent, on-site Benefits: Company pension, on-site parking, 28 days holiday (inclusive of Bank Holidays), casual dress. CMD Recruitment is proud to be working in partnership with our client, a well-established and innovative manufacturer based in Marlborough, Wiltshire, to recruit an experienced and driven New Product Development (NPD) Manager. This is a fantastic opportunity for a talented design or product development professional with a strong engineering background and proven leadership skills. You will play a key role in shaping the company's next generation of high-performance products, taking concepts from idea through to market launch. About the Role Reporting to the Director of Operations, the NPD Manager will lead and manage the full product development lifecycle, including design, prototyping, testing, and production readiness. You will oversee a small but growing team, ensuring a hands-on and quality-focused approach to innovation. You'll also be responsible for the recruitment, retention, and development of team members. This is a strategic and highly visible position, where your expertise will directly influence the company's future product offering and market success. Key Responsibilities Lead end-to-end new product development processes from concept through to production. Design precision-engineered components and assemblies using SolidWorks (including surfacing and scanning capabilities). Produce technical documentation including BOMs, SOPs, and manufacturing drawings. Collaborate with cross-functional teams including Sales, Operations, and Production to ensure designs meet customer and manufacturing requirements. Manage and mentor a team of two design engineers, with a focus on development and recruitment. Drive continuous improvement in design processes, tooling, and manufacturability. Attend industry exhibitions and client meetings as required (some travel and overnight stays involved). Regularly report progress to the senior leadership team. Key Internal Relationships Director of Operations Managing Director Sales Director Production Supervisors Sales and Procurement Teams About You Essential: A minimum of 5 years' experience in product or mechanical design. Proficient in SolidWorks, including surfacing and design from scan data. Strong understanding of a range of manufacturing processes (plastics, composites, metals). Proven track record of managing the full product development cycle. Excellent leadership and team management skills. Strong communication skills and the ability to collaborate across departments. A hands-on, proactive, and solution-oriented approach. Desirable: Experience using SolidWorks Visualize or similar rendering tools. Background in performance engineering, automotive, or motorsport sectors. Experience in supplier liaison and tooling development. Previous experience in scaling and growing a technical team. This is an exciting opportunity to join a dynamic, forward-thinking business with a strong reputation for innovation and quality. You will be given the autonomy to shape the product roadmap and make a lasting impact within a supportive and growth-focused environment. Ideal candidates might come from high-performance design backgrounds and will welcome applications from all industries with relevant skills and experience. Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful. If you are interested in this opportunity and would like to discuss further, please do not hesitate to contact Dan Pyle at CMD Recruitment on (phone number removed) and email your CV Please include a cover letter highlighting your relevant experience and why you would be a valuable addition to the team.
Rise Technical Recruitment Limited
Technical Sales Engineer (Instrumentation / Calibration)
Rise Technical Recruitment Limited Nottingham, Nottinghamshire
Technical Sales Engineer (Instrumentation / Calibration) Basic Salary up to £40'000 OTE £60k + Commission + Car + Training + Company Benefits Home Based, Midlands (Nottingham, Leicester, Northampton, Coventry, Birmingham, Wolverhampton, Derby and Surrounding Areas) Are you a Sales Engineer from an Instrumentation / Calibration background, looking to join a European industry-leader, offering brilli click apply for full job details
May 20, 2025
Full time
Technical Sales Engineer (Instrumentation / Calibration) Basic Salary up to £40'000 OTE £60k + Commission + Car + Training + Company Benefits Home Based, Midlands (Nottingham, Leicester, Northampton, Coventry, Birmingham, Wolverhampton, Derby and Surrounding Areas) Are you a Sales Engineer from an Instrumentation / Calibration background, looking to join a European industry-leader, offering brilli click apply for full job details
Amazon
Senior Delivery Consultant - Data Analytics, ASEAN Professional Services
Amazon
Senior Delivery Consultant - Data Analytics, ASEAN Professional Services The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: - Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather requirements and propose effective migration strategies - Acting as a trusted advisor to customers on industry trends and emerging technologies - Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing - 5+ years of experience in cloud architecture and implementation - Bachelor's Degree or equivalent experience in STEM. - 5+ years of experience with direct customer (internal or external) interaction with responsibilities in Data and Analytics solutions design, architecture and implementation (Data Lake, Data Warehouse, Lake House, Data Mesh, Data as a Product and Data Governance including Data quality and controls, etc ). - Ability to think strategically about business, solutions and technical challenges. - A minimum of 3 years working experience in ASEAN region, and ability to travel to customer locations in ASEAN as needed for pre-sales and delivery activities. - AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Experience with automation and scripting (e.g., Terraform, Python) - Knowledge of security and compliance standards (e.g., HIPAA, GDPR) - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences - 3+ years Technical experience preferred, knowledge of Data Technology stack of AWS and integration with Machine Learning and Generative AI - Ability to understand and educate customers on cloud computing technologies and workload transition challenges. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
May 20, 2025
Full time
Senior Delivery Consultant - Data Analytics, ASEAN Professional Services The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: - Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather requirements and propose effective migration strategies - Acting as a trusted advisor to customers on industry trends and emerging technologies - Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing - 5+ years of experience in cloud architecture and implementation - Bachelor's Degree or equivalent experience in STEM. - 5+ years of experience with direct customer (internal or external) interaction with responsibilities in Data and Analytics solutions design, architecture and implementation (Data Lake, Data Warehouse, Lake House, Data Mesh, Data as a Product and Data Governance including Data quality and controls, etc ). - Ability to think strategically about business, solutions and technical challenges. - A minimum of 3 years working experience in ASEAN region, and ability to travel to customer locations in ASEAN as needed for pre-sales and delivery activities. - AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Experience with automation and scripting (e.g., Terraform, Python) - Knowledge of security and compliance standards (e.g., HIPAA, GDPR) - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences - 3+ years Technical experience preferred, knowledge of Data Technology stack of AWS and integration with Machine Learning and Generative AI - Ability to understand and educate customers on cloud computing technologies and workload transition challenges. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon
Technical Account Manager (Poland), Enterprise Support - EMEA Startups
Amazon
Technical Account Manager (Poland), Enterprise Support - EMEA Startups Job ID: AWS EMEA SARL (Poland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues. See what the team say about their roles: Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, brown bag sessions, etc. About the team As we continue to rapidly expand in EMEA, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and gain AWS certifications. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you BASIC QUALIFICATIONS Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences Ability to juggle tasks and projects in a fast-paced environment Customer obsessed PREFERRED QUALIFICATIONS Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP a plus but not a requirement Previous experience as a Software Engineer, Developer, DevOps Engineer etc. Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 12, 2025 (Updated 3 days ago) Posted: May 15, 2025 (Updated 4 days ago) Posted: May 12, 2025 (Updated 7 days ago) Posted: March 18, 2025 (Updated 17 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 20, 2025
Full time
Technical Account Manager (Poland), Enterprise Support - EMEA Startups Job ID: AWS EMEA SARL (Poland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues. See what the team say about their roles: Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, brown bag sessions, etc. About the team As we continue to rapidly expand in EMEA, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and gain AWS certifications. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you BASIC QUALIFICATIONS Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences Ability to juggle tasks and projects in a fast-paced environment Customer obsessed PREFERRED QUALIFICATIONS Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP a plus but not a requirement Previous experience as a Software Engineer, Developer, DevOps Engineer etc. Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 12, 2025 (Updated 3 days ago) Posted: May 15, 2025 (Updated 4 days ago) Posted: May 12, 2025 (Updated 7 days ago) Posted: March 18, 2025 (Updated 17 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Rise Technical Recruitment Limited
Business Development Manager
Rise Technical Recruitment Limited Spalding, Lincolnshire
Business Development Manager £45,000 - £55,000 + Hybrid + Car Allowance + Commission + Fuel Card + Training + Career Development + Company Benefits Hybrid (Commutable from Lincolnshire) Are you a Sales / BD Manager from an Engineering or Construction background, looking for an autonomous role with a well-established company offering a generous commission structure as well as continuous developme click apply for full job details
May 20, 2025
Full time
Business Development Manager £45,000 - £55,000 + Hybrid + Car Allowance + Commission + Fuel Card + Training + Career Development + Company Benefits Hybrid (Commutable from Lincolnshire) Are you a Sales / BD Manager from an Engineering or Construction background, looking for an autonomous role with a well-established company offering a generous commission structure as well as continuous developme click apply for full job details
Technical Account Manager
Pendo
Team Description Pendo's Technical Account Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. Technical Account Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the Technical Account Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own a book of business who have purchased TAM Service Learn all Pendo Products Create strong customer relationships at all levels Create strong internal relationships Consult on the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical role, preferably with a SaaS B2B company Demonstrated ability to independently manage customer relationships and develop strategies to drive success with new technologies Preferred Qualifications Bachelor's degree or equivalent work experience Basic CSS, HTML, or similar web technologies Sales Engineering experience a plus Technical writing experience a plus Pendo Description: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun. EEOC We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Compensation Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. The expected base salary range for this role in the following location is: London - £42,000 - £54,000 Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. Hybrid BL1
May 20, 2025
Full time
Team Description Pendo's Technical Account Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. Technical Account Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the Technical Account Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own a book of business who have purchased TAM Service Learn all Pendo Products Create strong customer relationships at all levels Create strong internal relationships Consult on the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical role, preferably with a SaaS B2B company Demonstrated ability to independently manage customer relationships and develop strategies to drive success with new technologies Preferred Qualifications Bachelor's degree or equivalent work experience Basic CSS, HTML, or similar web technologies Sales Engineering experience a plus Technical writing experience a plus Pendo Description: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun. EEOC We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Compensation Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. The expected base salary range for this role in the following location is: London - £42,000 - £54,000 Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. Hybrid BL1
Amazon
Solutions Architect, AGS-EMEA-Field-SMB-SA
Amazon
Solutions Architect, AGS-EMEA-Field-SMB-SA Job ID: AWS EMEA SARL (Israel Branch) AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Amazon Web Services is looking for a highly motivated Solutions Architect to help accelerate customer adoption. This is an excellent opportunity to join Amazon's world class technical teams, working with some of the best and brightest engineers, architects and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. As a Solutions Architect at AWS you will work directly with customers. We are looking for individuals who are motivated by the opportunity to work backwards from these customers' needs and help them gain competitive edge using AWS. As an experienced technologist and key member of the Account team you will help influence customers' architectural choices across broad use cases involving security, compute, storage networking as well as advanced scenarios involving serverless, analytics, GenAI and AI/ML. As a part of the role, you will provide exceptional technical design guidance and thought leadership. You will lead efforts to capture and share best-practice knowledge with the AWS solution architect community. You will also gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture. Key job responsibilities As a key member of the SA team, ensure success in designing, building and modernizing applications, software, and services on the AWS platform. Provide architectural guidance and recommendations on running applications efficiently and reliably on AWS platform. Demonstrated communication skills and ability to convey complex ideas to a non-technical audience with an ability to connect technology with measurable business value. Participate in deep architectural discussions and design exercises to create world-class solutions built on AWS while crafting solutions that are designed for deployment in the cloud. Author or otherwise contribute to AWS customer-facing publications such as blogs, white papers, and proof of concepts. Share customer feedback to internal product management and engineering teams to help drive the future of AWS cloud. Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS In partnership with the sales team, formulate and execute strategies to achieve business outcomes through the adoption of the AWS platform. Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates. Capture and share leading practice knowledge within the AWS solutions architect community. A day in the life You will have the opportunity to help SMB customers accelerate their cloud implementation to modernize their business on AWS. Working with these customers, you will help them transform existing workloads by designing modern target architectures optimized for business agility, innovation, performance, resiliency, cost, security, and more using both native and partner solutions. Our teams focus on understanding customer key business drivers as well as the existing application architecture(s) to deliver a technical recommendation to the customer with a goal of designing a robust cloud architecture that can scale as their business requires. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 4+ years of design, implementation, or consulting in applications and infrastructures experience - 4+ years of IT development or implementation/consulting in the software or Internet industries experience PREFERRED QUALIFICATIONS - Experience working within software development or Internet-related industries - Experience migrating or transforming legacy customer solutions to the cloud - Experience working with AWS technologies from a dev/ops perspective Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 20, 2025
Full time
Solutions Architect, AGS-EMEA-Field-SMB-SA Job ID: AWS EMEA SARL (Israel Branch) AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Amazon Web Services is looking for a highly motivated Solutions Architect to help accelerate customer adoption. This is an excellent opportunity to join Amazon's world class technical teams, working with some of the best and brightest engineers, architects and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. As a Solutions Architect at AWS you will work directly with customers. We are looking for individuals who are motivated by the opportunity to work backwards from these customers' needs and help them gain competitive edge using AWS. As an experienced technologist and key member of the Account team you will help influence customers' architectural choices across broad use cases involving security, compute, storage networking as well as advanced scenarios involving serverless, analytics, GenAI and AI/ML. As a part of the role, you will provide exceptional technical design guidance and thought leadership. You will lead efforts to capture and share best-practice knowledge with the AWS solution architect community. You will also gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture. Key job responsibilities As a key member of the SA team, ensure success in designing, building and modernizing applications, software, and services on the AWS platform. Provide architectural guidance and recommendations on running applications efficiently and reliably on AWS platform. Demonstrated communication skills and ability to convey complex ideas to a non-technical audience with an ability to connect technology with measurable business value. Participate in deep architectural discussions and design exercises to create world-class solutions built on AWS while crafting solutions that are designed for deployment in the cloud. Author or otherwise contribute to AWS customer-facing publications such as blogs, white papers, and proof of concepts. Share customer feedback to internal product management and engineering teams to help drive the future of AWS cloud. Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS In partnership with the sales team, formulate and execute strategies to achieve business outcomes through the adoption of the AWS platform. Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates. Capture and share leading practice knowledge within the AWS solutions architect community. A day in the life You will have the opportunity to help SMB customers accelerate their cloud implementation to modernize their business on AWS. Working with these customers, you will help them transform existing workloads by designing modern target architectures optimized for business agility, innovation, performance, resiliency, cost, security, and more using both native and partner solutions. Our teams focus on understanding customer key business drivers as well as the existing application architecture(s) to deliver a technical recommendation to the customer with a goal of designing a robust cloud architecture that can scale as their business requires. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 4+ years of design, implementation, or consulting in applications and infrastructures experience - 4+ years of IT development or implementation/consulting in the software or Internet industries experience PREFERRED QUALIFICATIONS - Experience working within software development or Internet-related industries - Experience migrating or transforming legacy customer solutions to the cloud - Experience working with AWS technologies from a dev/ops perspective Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Sales Engineer (Air Compressors / Pneumatics)
Ernest Gordon Recruitment
Sales Engineer (Air Compressors / Pneumatics) £36,000 - £42,000 + Quarterly Bonus + Annual Bonus + Company Car + Training + Pension Scheme + Progression High Wycombe Are you a Sales Engineer with experience working with Air Compressors or Pneumatics, looking to work for a well established, stable, specialist Engineering business that are offering brilliant training and progression opportunities? On of click apply for full job details
May 20, 2025
Full time
Sales Engineer (Air Compressors / Pneumatics) £36,000 - £42,000 + Quarterly Bonus + Annual Bonus + Company Car + Training + Pension Scheme + Progression High Wycombe Are you a Sales Engineer with experience working with Air Compressors or Pneumatics, looking to work for a well established, stable, specialist Engineering business that are offering brilliant training and progression opportunities? On of click apply for full job details
Customer Success Manager, SMB (Italian Speaker)
Klaviyo Inc.
We're seeking passionate Customer Success Professionals (CSMs) for our dynamic London office. Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's fastest-growing segment, our Small and Medium Businesses . Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluency in Italian to native level.
May 20, 2025
Full time
We're seeking passionate Customer Success Professionals (CSMs) for our dynamic London office. Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's fastest-growing segment, our Small and Medium Businesses . Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluency in Italian to native level.
Adobe Sales Director, UKI
Dept
This position sits in our UKI Experience & Engineering business unit. Our team combines technology and experience design to create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty are digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market. ROLE OVERVIEW The Adobe Sales Director UKI will be responsible for driving business growth by leading sales efforts focused on Adobe's suite of solutions, including Adobe Experience Cloud, Adobe Commerce, and Creative Cloud. This role demands a strategic, results-driven leader with a deep understanding of the Adobe ecosystem and the ability to build lasting client relationships. KEY RESPONSIBILITIES Develop and execute a strategic sales plan to achieve revenue and growth targets within the Adobe product ecosystem. Own the sales pipeline, from lead generation to closing deals. Act as a key point of contact for Adobe partnership activities, fostering key partnerships and collaboration with Adobe's UKI partner organization and the Adobe sales organization Leverage co-selling opportunities and joint marketing initiatives. Client Engagement: Build strong relationships with key stakeholders at prospective clients, focusing on enterprise-level engagements. Understand client needs, challenges, and objectives, positioning DEPT as the ideal partner. Collaborate with internal teams, including client services, delivery and marketing to create compelling client proposals and pitches. Partner with technical and creative leads to ensure DEPT's solutions align with client expectations. Stay updated on Adobe's product roadmap and market trends, ensuring DEPT maintains a competitive edge. Provide insights to the leadership team regarding market opportunities and challenges. WHAT WE ARE LOOKING FOR Experience: Excellent track record in pipeline generation and pipeline conversion, including strong network of relationships; Proven ability in selling Adobe Experience Cloud products at a different digital agency, consulting firm, System integrator, or preferably Adobe themselves; Skills & Expertise: In-depth knowledge of Adobe products, including Adobe Experience Manager, Adobe Learning Manager, Adobe Commerce, and related tools. Exceptional negotiation, presentation, and storytelling abilities. Industry Knowledge: Understanding of the UKI market landscape, including key industries such as retail, financial services, and telecommunications. Familiarity with DEPT's offerings and competitive positioning in the digital agency space. Leadership: Ability to lead by example, inspire teams, and foster a high-performance sales culture. Other Attributes: Entrepreneurial mindset with a drive for results. Willingness to travel across the UK and Ireland as required. WE OFFER An excellent salary based on experience and equal pay policies Hybrid working: work from home and the office Pension, free private healthcare, mental health support, and company sick pay scheme 26 days paid holiday with the opportunity to buy extra days Refreshments are provided in the office all week, as well as drinks at 4pm on a Friday We celebrate successes by rewarding teams when big projects go live and honouring the year's top achievements at our annual awards ceremony A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here . Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What are your pronouns? Select Do you need Visa sponsorship to work in UK? Select Select Please confirm that you have read andhereby agree and acceptthe terms of ourPrivacy Statement .
May 20, 2025
Full time
This position sits in our UKI Experience & Engineering business unit. Our team combines technology and experience design to create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty are digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market. ROLE OVERVIEW The Adobe Sales Director UKI will be responsible for driving business growth by leading sales efforts focused on Adobe's suite of solutions, including Adobe Experience Cloud, Adobe Commerce, and Creative Cloud. This role demands a strategic, results-driven leader with a deep understanding of the Adobe ecosystem and the ability to build lasting client relationships. KEY RESPONSIBILITIES Develop and execute a strategic sales plan to achieve revenue and growth targets within the Adobe product ecosystem. Own the sales pipeline, from lead generation to closing deals. Act as a key point of contact for Adobe partnership activities, fostering key partnerships and collaboration with Adobe's UKI partner organization and the Adobe sales organization Leverage co-selling opportunities and joint marketing initiatives. Client Engagement: Build strong relationships with key stakeholders at prospective clients, focusing on enterprise-level engagements. Understand client needs, challenges, and objectives, positioning DEPT as the ideal partner. Collaborate with internal teams, including client services, delivery and marketing to create compelling client proposals and pitches. Partner with technical and creative leads to ensure DEPT's solutions align with client expectations. Stay updated on Adobe's product roadmap and market trends, ensuring DEPT maintains a competitive edge. Provide insights to the leadership team regarding market opportunities and challenges. WHAT WE ARE LOOKING FOR Experience: Excellent track record in pipeline generation and pipeline conversion, including strong network of relationships; Proven ability in selling Adobe Experience Cloud products at a different digital agency, consulting firm, System integrator, or preferably Adobe themselves; Skills & Expertise: In-depth knowledge of Adobe products, including Adobe Experience Manager, Adobe Learning Manager, Adobe Commerce, and related tools. Exceptional negotiation, presentation, and storytelling abilities. Industry Knowledge: Understanding of the UKI market landscape, including key industries such as retail, financial services, and telecommunications. Familiarity with DEPT's offerings and competitive positioning in the digital agency space. Leadership: Ability to lead by example, inspire teams, and foster a high-performance sales culture. Other Attributes: Entrepreneurial mindset with a drive for results. Willingness to travel across the UK and Ireland as required. WE OFFER An excellent salary based on experience and equal pay policies Hybrid working: work from home and the office Pension, free private healthcare, mental health support, and company sick pay scheme 26 days paid holiday with the opportunity to buy extra days Refreshments are provided in the office all week, as well as drinks at 4pm on a Friday We celebrate successes by rewarding teams when big projects go live and honouring the year's top achievements at our annual awards ceremony A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here . Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What are your pronouns? Select Do you need Visa sponsorship to work in UK? Select Select Please confirm that you have read andhereby agree and acceptthe terms of ourPrivacy Statement .
Ernest Gordon Recruitment Limited
Electrical Engineer (Off the Tools / Technical Support)
Ernest Gordon Recruitment Limited Yate, Gloucestershire
Electrical Engineer (Off the Tools / Technical Support) 40,000 - 45,000 + 25 Days Holiday + Private Healthcare + Training + Progression Yate, Gloucestershire Are you an Engineer from an electrical background looking for a fully office-based role, where you will receive specialist manufacturer training to lead the technical support and service function in the UK? In this office-based role you will be handling 4 Service Engineers and dealing with their technical enquiries, sorting and selecting spare parts, along with managing service contracts. You will be given full product training allowing you to become the technical expert in the UK, with the support of the European head office. This company manufacture, service, and maintain a range of commercial catering equipment and are a subsidiary of a global conglomerate which operate in almost every continent. They pride themselves on extremely high staff retention due to valuing their employees and continuously developing them. This role would suit an Engineer who has electrical knowledge looking for a role which is fully office based that they can truly mould into their own, progressing their career as the leading technical engineer in the country. The Role: Handling 4 Service Engineer and their technical queries over the phone Organising and selecting spare parts for specialist equipment Liaising with Sales, Engineering, Customer Service and the European Head Office Monday to Thursday, 8am - 4:30pm, finish at 4pm on Friday The Person: Electrical Engineer Looking for an office-based role Reference number: BBBH19769 Service, Admin, Office, Controller, Coordinator, Support, Manufacturing, Technical, Manufacturer, Support, Manager, Electrical, Bristol, Yate, Bristol, Winterbourne If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 20, 2025
Full time
Electrical Engineer (Off the Tools / Technical Support) 40,000 - 45,000 + 25 Days Holiday + Private Healthcare + Training + Progression Yate, Gloucestershire Are you an Engineer from an electrical background looking for a fully office-based role, where you will receive specialist manufacturer training to lead the technical support and service function in the UK? In this office-based role you will be handling 4 Service Engineers and dealing with their technical enquiries, sorting and selecting spare parts, along with managing service contracts. You will be given full product training allowing you to become the technical expert in the UK, with the support of the European head office. This company manufacture, service, and maintain a range of commercial catering equipment and are a subsidiary of a global conglomerate which operate in almost every continent. They pride themselves on extremely high staff retention due to valuing their employees and continuously developing them. This role would suit an Engineer who has electrical knowledge looking for a role which is fully office based that they can truly mould into their own, progressing their career as the leading technical engineer in the country. The Role: Handling 4 Service Engineer and their technical queries over the phone Organising and selecting spare parts for specialist equipment Liaising with Sales, Engineering, Customer Service and the European Head Office Monday to Thursday, 8am - 4:30pm, finish at 4pm on Friday The Person: Electrical Engineer Looking for an office-based role Reference number: BBBH19769 Service, Admin, Office, Controller, Coordinator, Support, Manufacturing, Technical, Manufacturer, Support, Manager, Electrical, Bristol, Yate, Bristol, Winterbourne If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Amazon
Sr. Technical Program Manager , Selling Partner Promotions
Amazon
Sr. Technical Program Manager , Selling Partner Promotions Want to build systems that enable Selling Partners to grow their business and delight Amazon customers? The Selling Partner Promotions (SPP) team is looking for a Sr. TPM to lead initiatives to build new tools to help our Selling Partners better manage their promotions such as Deals, Price Discounts and Point of Sales Discounts. This is part of the World Wide Promotions org. You will work directly with external and internal Selling Partners, and Product and Engineering teams to build systems that unify seller and vendor promotions on a new architecture. You will be part of a wider organization that has well-defined processes (Quarterly Planning, Office Hours, Feature Intake, etc) in place to help minimize churn. You will own adapting these process to your projects, and setting up right mechanisms to ensure delivery of highly visible goals that the SPP team owns. Come join us as an Sr. TPM! Key job responsibilities Lead multi-team projects with dependencies within and outside Selling Partner Promotions org that simplify the process of promotion creation for our Sellers, Vendors and internal users. This includes, project tracking, identifying risks, understanding requirements, and evaluating tech designs to ensure they meet requirements. You will provide regular updates about project status and risks to stakeholders and leadership by contributing to Monthly and Quarterly Business Reviews. You will also own stakeholder management with more than 20 clients teams that use our services and data, including intake management, communication of upcoming changes, and influencing their prioritization. About the team SPP team owns tools that are used by all our selling partners such as Sellers, Vendors and internal Amazon users to create promotions such as Deals, Coupons, Price Discounts, and Point of Sales Discounts. The team in India owns sourcing of all world wide retail promotions, and the Seller experience for Point of Sales Discounts. BASIC QUALIFICATIONS - 7+ years of working directly with engineering teams experience - 5+ years of technical product or program management experience - 3+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience owning/driving roadmap strategy and definition PREFERRED QUALIFICATIONS - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 7, 2025 (Updated about 2 hours ago) Posted: May 7, 2025 (Updated about 3 hours ago) Posted: May 7, 2025 (Updated about 3 hours ago) Posted: February 19, 2025 (Updated about 6 hours ago) Posted: April 29, 2025 (Updated about 7 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 20, 2025
Full time
Sr. Technical Program Manager , Selling Partner Promotions Want to build systems that enable Selling Partners to grow their business and delight Amazon customers? The Selling Partner Promotions (SPP) team is looking for a Sr. TPM to lead initiatives to build new tools to help our Selling Partners better manage their promotions such as Deals, Price Discounts and Point of Sales Discounts. This is part of the World Wide Promotions org. You will work directly with external and internal Selling Partners, and Product and Engineering teams to build systems that unify seller and vendor promotions on a new architecture. You will be part of a wider organization that has well-defined processes (Quarterly Planning, Office Hours, Feature Intake, etc) in place to help minimize churn. You will own adapting these process to your projects, and setting up right mechanisms to ensure delivery of highly visible goals that the SPP team owns. Come join us as an Sr. TPM! Key job responsibilities Lead multi-team projects with dependencies within and outside Selling Partner Promotions org that simplify the process of promotion creation for our Sellers, Vendors and internal users. This includes, project tracking, identifying risks, understanding requirements, and evaluating tech designs to ensure they meet requirements. You will provide regular updates about project status and risks to stakeholders and leadership by contributing to Monthly and Quarterly Business Reviews. You will also own stakeholder management with more than 20 clients teams that use our services and data, including intake management, communication of upcoming changes, and influencing their prioritization. About the team SPP team owns tools that are used by all our selling partners such as Sellers, Vendors and internal Amazon users to create promotions such as Deals, Coupons, Price Discounts, and Point of Sales Discounts. The team in India owns sourcing of all world wide retail promotions, and the Seller experience for Point of Sales Discounts. BASIC QUALIFICATIONS - 7+ years of working directly with engineering teams experience - 5+ years of technical product or program management experience - 3+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience owning/driving roadmap strategy and definition PREFERRED QUALIFICATIONS - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 7, 2025 (Updated about 2 hours ago) Posted: May 7, 2025 (Updated about 3 hours ago) Posted: May 7, 2025 (Updated about 3 hours ago) Posted: February 19, 2025 (Updated about 6 hours ago) Posted: April 29, 2025 (Updated about 7 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon
Applied Scientist II, Advertising Trust
Amazon
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. The ATT team, based in Bangalore, is responsible for ensuring that ads are relevant and of good quality, leading to higher conversion for the sellers and providing a great experience for the customers. We deal with one of the world's largest product catalogs, handle billions of requests a day with plans to grow it by order of magnitude and use automated systems to validate tens of millions of offers submitted by thousands of merchants in multiple countries and languages. In this role, you will build and develop ML models to address content understanding problems in Ads. These models will rely on a variety of visual and textual features requiring expertise in both domains. These models need to scale to multiple languages and countries. You will collaborate with engineers and other scientists to build, train and deploy these models. As part of these activities, you will develop production level code that enables moderation of millions of ads submitted each day. BASIC QUALIFICATIONS - 3+ years of building models for business application experience - PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience - Experience programming in Java, C++, Python or related language - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing - Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning PREFERRED QUALIFICATIONS - Experience in patents or publications at top-tier peer-reviewed conferences or journals Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
May 20, 2025
Full time
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. The ATT team, based in Bangalore, is responsible for ensuring that ads are relevant and of good quality, leading to higher conversion for the sellers and providing a great experience for the customers. We deal with one of the world's largest product catalogs, handle billions of requests a day with plans to grow it by order of magnitude and use automated systems to validate tens of millions of offers submitted by thousands of merchants in multiple countries and languages. In this role, you will build and develop ML models to address content understanding problems in Ads. These models will rely on a variety of visual and textual features requiring expertise in both domains. These models need to scale to multiple languages and countries. You will collaborate with engineers and other scientists to build, train and deploy these models. As part of these activities, you will develop production level code that enables moderation of millions of ads submitted each day. BASIC QUALIFICATIONS - 3+ years of building models for business application experience - PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience - Experience programming in Java, C++, Python or related language - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing - Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning PREFERRED QUALIFICATIONS - Experience in patents or publications at top-tier peer-reviewed conferences or journals Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Amazon
Senior Consultant Ad-Tech, Technology & Industry Team (APJ)
Amazon
Senior Consultant Ad-Tech, Technology & Industry Team (APJ) AWS Asia Pacific & Japan (APJ) Professional Services (ProServe) is seeking a Senior Consultant, Ad Tech for its Technology & Industry team. This role will be focused on helping customers envision and drive transformations in the area of sell-side Advertising optimization. As an Advertising Industry Specialist, it will be your responsibility to engage early with executives as they look to leverage the depth and breadth of AWS Services, ISV Partner solutions, and custom AI/ML models to help them optimize the pitch-to-pay performance across their assets. In this role you will have the opportunity to collaborate directly with APJ customers and partners addressing workflow performance, cloud workloads, security, compliance, scale, availability and manageability. You will be called upon to provide leadership to customers looking for solutions to transform their existing Ad Tech workloads using Cloud technology. You will act as the voice-of-the-customer to oversee engagements and assist with non-technical change management work on policies, procedures, operations and people. In this role you will have the opportunity to acquire new technology skills and serve as trusted advisors for internal and external customers. You'll work to develop and publish best practices and repeatable assets inclusive of AWS Partners to accelerate our customer's transition to cloud-based AWS services. Key job responsibilities Advertising Technology (AdTech) Workload Transformation Ideation - Envision data-driven solutions to support customer's needs in optimizing and modernizing their sell-side advertising business across assets and facilitate cross-platform ad buying, fulfillment, and measurement. Customer Value Management - Consult end customers and create solutions and offerings helping them impact customer LTV through AdTech investments. Technology Leadership - Define and design solutions that exceed customer expectations based on the use of AWS services and ISV/partner offerings. Ensure all online and offline purchases and purchasing intent (e.g., CRM, external data) is considered to create a 360 profile of an end-customer/consumer. Customer Engagements - Conduct workshops with senior executives in the Ad Ops, Ad Tech, and Ad Product organizations to capture their current state and envision solutions for accelerating their optimizations in a quantifiable manner. You will also engage with end customers of AdTech solutions/platforms to help them derive enhanced value from their investments. Develop project proposals and solution architectures to deliver on customer requirements. Stay engaged as the customer champion through all phases of project delivery to ensure value realization. Industry Leadership - Lead AWS architecture discussions, cloud operations optimization, AWS migrations, security and integration of AWS services supporting customer requirements. Develop Partnerships - Develop industry solution roadmaps for clients, partners and service providers. Drive collaboration and integration between multiple AWS partners to deliver comprehensive solutions for large industry customers. Industry Expertise Transfer - Work with global AWS Professional Services (ProServe) leadership to grow capabilities within the AWS Professional Services (ProServe) practice. Work with ProServe global industry leadership to stay-ahead of the leading-edge platform services and be able to deploy quickly. Support best practices efforts for all AWS and Partners. Upskill AWS ProServe builders in APJ on proven ProServe offerings. Customer Advocacy - Work with AWS engineering groups, technology and professional services teams conveying customer requirements, driving inputs into short-term and long-term AWS technology roadmaps. Industry Shows and Organizations - Participate in key industry trade shows, session panels, keynotes, industry groups, technology organizations and technology standards board's directly conveying AWS corporate messaging and driving new industry-wide engagements as necessary. This is an executive level customer facing role. You will be required to travel to client locations to deliver professional services when needed. Minimum Qualifications 10+ years of consulting experience working with Data and AI/ML solutions. 10+ years of experience in developing long-term strategies around product/solution roadmap with execution programs to deliver on envisioned strategy. Recent and demonstrable hands-on experience with Ad Tech workloads. Ability to create compelling customer proposals and executive-level presentation skills. Expert level understanding of Cloud Computing, Hybrid, Multicloud environments. Industry expertise in Media or Telco or Retail or Consumer Product Goods. Experience with pre-sales. Experience with AWS services. AWS Cloud Certifications. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.
May 20, 2025
Full time
Senior Consultant Ad-Tech, Technology & Industry Team (APJ) AWS Asia Pacific & Japan (APJ) Professional Services (ProServe) is seeking a Senior Consultant, Ad Tech for its Technology & Industry team. This role will be focused on helping customers envision and drive transformations in the area of sell-side Advertising optimization. As an Advertising Industry Specialist, it will be your responsibility to engage early with executives as they look to leverage the depth and breadth of AWS Services, ISV Partner solutions, and custom AI/ML models to help them optimize the pitch-to-pay performance across their assets. In this role you will have the opportunity to collaborate directly with APJ customers and partners addressing workflow performance, cloud workloads, security, compliance, scale, availability and manageability. You will be called upon to provide leadership to customers looking for solutions to transform their existing Ad Tech workloads using Cloud technology. You will act as the voice-of-the-customer to oversee engagements and assist with non-technical change management work on policies, procedures, operations and people. In this role you will have the opportunity to acquire new technology skills and serve as trusted advisors for internal and external customers. You'll work to develop and publish best practices and repeatable assets inclusive of AWS Partners to accelerate our customer's transition to cloud-based AWS services. Key job responsibilities Advertising Technology (AdTech) Workload Transformation Ideation - Envision data-driven solutions to support customer's needs in optimizing and modernizing their sell-side advertising business across assets and facilitate cross-platform ad buying, fulfillment, and measurement. Customer Value Management - Consult end customers and create solutions and offerings helping them impact customer LTV through AdTech investments. Technology Leadership - Define and design solutions that exceed customer expectations based on the use of AWS services and ISV/partner offerings. Ensure all online and offline purchases and purchasing intent (e.g., CRM, external data) is considered to create a 360 profile of an end-customer/consumer. Customer Engagements - Conduct workshops with senior executives in the Ad Ops, Ad Tech, and Ad Product organizations to capture their current state and envision solutions for accelerating their optimizations in a quantifiable manner. You will also engage with end customers of AdTech solutions/platforms to help them derive enhanced value from their investments. Develop project proposals and solution architectures to deliver on customer requirements. Stay engaged as the customer champion through all phases of project delivery to ensure value realization. Industry Leadership - Lead AWS architecture discussions, cloud operations optimization, AWS migrations, security and integration of AWS services supporting customer requirements. Develop Partnerships - Develop industry solution roadmaps for clients, partners and service providers. Drive collaboration and integration between multiple AWS partners to deliver comprehensive solutions for large industry customers. Industry Expertise Transfer - Work with global AWS Professional Services (ProServe) leadership to grow capabilities within the AWS Professional Services (ProServe) practice. Work with ProServe global industry leadership to stay-ahead of the leading-edge platform services and be able to deploy quickly. Support best practices efforts for all AWS and Partners. Upskill AWS ProServe builders in APJ on proven ProServe offerings. Customer Advocacy - Work with AWS engineering groups, technology and professional services teams conveying customer requirements, driving inputs into short-term and long-term AWS technology roadmaps. Industry Shows and Organizations - Participate in key industry trade shows, session panels, keynotes, industry groups, technology organizations and technology standards board's directly conveying AWS corporate messaging and driving new industry-wide engagements as necessary. This is an executive level customer facing role. You will be required to travel to client locations to deliver professional services when needed. Minimum Qualifications 10+ years of consulting experience working with Data and AI/ML solutions. 10+ years of experience in developing long-term strategies around product/solution roadmap with execution programs to deliver on envisioned strategy. Recent and demonstrable hands-on experience with Ad Tech workloads. Ability to create compelling customer proposals and executive-level presentation skills. Expert level understanding of Cloud Computing, Hybrid, Multicloud environments. Industry expertise in Media or Telco or Retail or Consumer Product Goods. Experience with pre-sales. Experience with AWS services. AWS Cloud Certifications. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.
Applause IT Recruitment Ltd
Business Development Executive - IT Managed Services
Applause IT Recruitment Ltd Stanton Under Bardon, Leicestershire
Business Development Executive - IT Managed Services Location: Coalville, near Leicester, Derby, Loughborough, Nottingham, Tamworth (Hybrid Working) Basic Salary: 30,000 - 40,000 (Double OTE achievable) Job Type: Full-time or Part-time, with flexible working hours available Applause IT are looking for a driven and enthusiastic IT Sales Executive with a background in outbound B2B technology sales to join our fast-growing team. If you're currently in a Business Development Exec role or similar within a IT Managed Services Provider and are looking to take your earning potential and career prospects to the next level, this could be the ideal next step. We're not a call centre, and there's a supportive, collaborative environment where your skills and experience are valued. You'll be engaging decision-makers across industries, identifying opportunities, and helping them discover how our tailored IT solutions can support their business goals. What We Offer: Competitive basic salary ( 30K- 40K DOE) Uncapped commission with realistic double OTE Clear progression path to Account Management / Sales Consultant roles Full product and vendor training and support across IT hardware, software, and MSP services Supportive sales culture, no micro-management Flexible working options What You'll Be Doing: Outbound calling to engage with new and prospective business clients Promoting IT services including hardware, software, managed services and support Generating and qualifying new business leads Building and maintaining relationships with stakeholders and decision-makers Collaborating with the wider sales and technical teams to tailor client solutions Keeping the CRM updated and ensuring data accuracy What We're Looking For: Proven experience in outbound B2B IT sales or lead generation Confidence in high-volume cold calling and relationship building A consultative, professional sales approach with strong listening skills Self-motivated and target-driven with a hunger to succeed Excellent telephone manner and written communication A basic understanding of IT infrastructure, services, and solutions (training provided) Strong organisational skills and the ability to manage your own pipeline My client specialises in delivering complete IT solutions, from infrastructure and Virtualisation to engineering services and help-desk support. Join a business where your contribution makes a direct impact, and where your growth is a priority. Send CV now to find out more.
May 20, 2025
Full time
Business Development Executive - IT Managed Services Location: Coalville, near Leicester, Derby, Loughborough, Nottingham, Tamworth (Hybrid Working) Basic Salary: 30,000 - 40,000 (Double OTE achievable) Job Type: Full-time or Part-time, with flexible working hours available Applause IT are looking for a driven and enthusiastic IT Sales Executive with a background in outbound B2B technology sales to join our fast-growing team. If you're currently in a Business Development Exec role or similar within a IT Managed Services Provider and are looking to take your earning potential and career prospects to the next level, this could be the ideal next step. We're not a call centre, and there's a supportive, collaborative environment where your skills and experience are valued. You'll be engaging decision-makers across industries, identifying opportunities, and helping them discover how our tailored IT solutions can support their business goals. What We Offer: Competitive basic salary ( 30K- 40K DOE) Uncapped commission with realistic double OTE Clear progression path to Account Management / Sales Consultant roles Full product and vendor training and support across IT hardware, software, and MSP services Supportive sales culture, no micro-management Flexible working options What You'll Be Doing: Outbound calling to engage with new and prospective business clients Promoting IT services including hardware, software, managed services and support Generating and qualifying new business leads Building and maintaining relationships with stakeholders and decision-makers Collaborating with the wider sales and technical teams to tailor client solutions Keeping the CRM updated and ensuring data accuracy What We're Looking For: Proven experience in outbound B2B IT sales or lead generation Confidence in high-volume cold calling and relationship building A consultative, professional sales approach with strong listening skills Self-motivated and target-driven with a hunger to succeed Excellent telephone manner and written communication A basic understanding of IT infrastructure, services, and solutions (training provided) Strong organisational skills and the ability to manage your own pipeline My client specialises in delivering complete IT solutions, from infrastructure and Virtualisation to engineering services and help-desk support. Join a business where your contribution makes a direct impact, and where your growth is a priority. Send CV now to find out more.
HP4 Recruitment Ltd
HVAC Business Development Manager
HP4 Recruitment Ltd Watford, Hertfordshire
Business Development Manager Location: Hybrid working, office-based in Watford Salary: Up to £60,000 + Commission + Competitive Benefits + £5,000 Car Allowance An exciting opportunity has arisen for a Business Development Manager to join our dynamic team, covering London and the Home Counties. This role offers a blend of remote and office-based working, perfect for candidates who value flexibility while driving growth. Who We Are We deliver top-tier building services, including: AHUs / Ventilation Boilers & Heating Plant Controls HVAC Our focus is on exceptional customer service, rapid response, and deploying the best engineers for the job. The Role Your focus will be developing long-term service contracts and sourcing project work such as energy efficiency upgrades. This is a chance to contribute to a growing service business while shaping your role with autonomy and impact. Responsibilities Build new relationships with FM professionals and end-user clients. Maintain and grow existing client relationships. Identify new markets and opportunities. Implement sales strategies tailored to your customer base. Respond to inquiries and close sales effectively. Manage customer accounts and CRM databases. What We re Looking For Proven experience in business development with a track record of achieving targets. Background in building services or HVAC (desirable but not essential). Experience selling to end-users, contractors, and FM companies. Honest, driven, and innovative. Willingness to travel within London and the Home Counties. A valid UK driving license. What We Offer Salary up to £60,000 + full package + commission + car allowance Car allowance, laptop, and phone. Pension scheme and health insurance (after qualifying periods). 23 days annual leave, rising with service.
May 20, 2025
Full time
Business Development Manager Location: Hybrid working, office-based in Watford Salary: Up to £60,000 + Commission + Competitive Benefits + £5,000 Car Allowance An exciting opportunity has arisen for a Business Development Manager to join our dynamic team, covering London and the Home Counties. This role offers a blend of remote and office-based working, perfect for candidates who value flexibility while driving growth. Who We Are We deliver top-tier building services, including: AHUs / Ventilation Boilers & Heating Plant Controls HVAC Our focus is on exceptional customer service, rapid response, and deploying the best engineers for the job. The Role Your focus will be developing long-term service contracts and sourcing project work such as energy efficiency upgrades. This is a chance to contribute to a growing service business while shaping your role with autonomy and impact. Responsibilities Build new relationships with FM professionals and end-user clients. Maintain and grow existing client relationships. Identify new markets and opportunities. Implement sales strategies tailored to your customer base. Respond to inquiries and close sales effectively. Manage customer accounts and CRM databases. What We re Looking For Proven experience in business development with a track record of achieving targets. Background in building services or HVAC (desirable but not essential). Experience selling to end-users, contractors, and FM companies. Honest, driven, and innovative. Willingness to travel within London and the Home Counties. A valid UK driving license. What We Offer Salary up to £60,000 + full package + commission + car allowance Car allowance, laptop, and phone. Pension scheme and health insurance (after qualifying periods). 23 days annual leave, rising with service.
Daniel Owen Ltd
Graduate Recruitment Consultant
Daniel Owen Ltd
Graduate Recruitment Consultant - Newcastle Upon Tyne 23k - 26k per annum (DOE) + Rewards, Incentives & Bonuses GSC Executives are a leading Executive Search Recruitment business specialising in identifying top talent, working in partnership with leading Tier One Contractors most predominately in Construction, Property and Engineering. Following significant growth GSC are expanding the team in their Newcastle office, offering a driven Graduate the exciting opportunity to work in partnership with an amazing team and a number of company benefits and progression opportunities. With a fantastic team around you and exciting prospects for the future, this is an opportunity you do not want to miss! Duties of a Graduate Recruitment Consultant include but are not limited to: Research and identify potential leads and opportunities through market analysis, industry reports and competitive intelligence Build and maintain a strong network of C-suite executives, industry leaders and senior professionals within the target sectors Engage with passive candidate and nurture relationships to understand their career aspirations and skills Provide insights and recommendations to the recruitment team based on market trends, talent mapping and competitor activity Maintaining accurate records of candidate interactions and market insights General ad-hoc duties as and when required of you The ideal Graduate Recruitment Consultant: Degree qualified, eager to get into their first role within business/sales Excellent communication and organisational skills The ability to thrive in a fast-paced environment and adapt to changing priorities Ability to make decisions and use their own initiative What GSC offer a Graduate Recruitment Consultant: Flexible Benefits: Holiday buy and sell back scheme plus day off for your birthday Health and Well-Being: Contributory pension, private health care, and life assurance. Director Incentives: Quarterly lunch incentives Jet-Setters Welcome: Reward trips, previous locations such as Marbella, Prague & Portugal Learning and Growth: Group sessions and one to one training. Fast-Track Career: Our directors all climbed the ladder from within. Company funded recruitment specific qualifications: The company funds training and qualifications which offers all employees the opportunity to work towards MIRP Level 4 Management status Personalised one-on-onto coaching with One financial: Daniel Owen offers all employees the opportunity to unleash their financial potential and confidentially work alongside financial experts who will guide you through the labyrinth of mortgages, investments, savings, credit, and pensions. If you could see yourself growing and developing within our team, please apply directly or reach out to our Talent Acquisition team for a confidential chat. REGION123
May 20, 2025
Full time
Graduate Recruitment Consultant - Newcastle Upon Tyne 23k - 26k per annum (DOE) + Rewards, Incentives & Bonuses GSC Executives are a leading Executive Search Recruitment business specialising in identifying top talent, working in partnership with leading Tier One Contractors most predominately in Construction, Property and Engineering. Following significant growth GSC are expanding the team in their Newcastle office, offering a driven Graduate the exciting opportunity to work in partnership with an amazing team and a number of company benefits and progression opportunities. With a fantastic team around you and exciting prospects for the future, this is an opportunity you do not want to miss! Duties of a Graduate Recruitment Consultant include but are not limited to: Research and identify potential leads and opportunities through market analysis, industry reports and competitive intelligence Build and maintain a strong network of C-suite executives, industry leaders and senior professionals within the target sectors Engage with passive candidate and nurture relationships to understand their career aspirations and skills Provide insights and recommendations to the recruitment team based on market trends, talent mapping and competitor activity Maintaining accurate records of candidate interactions and market insights General ad-hoc duties as and when required of you The ideal Graduate Recruitment Consultant: Degree qualified, eager to get into their first role within business/sales Excellent communication and organisational skills The ability to thrive in a fast-paced environment and adapt to changing priorities Ability to make decisions and use their own initiative What GSC offer a Graduate Recruitment Consultant: Flexible Benefits: Holiday buy and sell back scheme plus day off for your birthday Health and Well-Being: Contributory pension, private health care, and life assurance. Director Incentives: Quarterly lunch incentives Jet-Setters Welcome: Reward trips, previous locations such as Marbella, Prague & Portugal Learning and Growth: Group sessions and one to one training. Fast-Track Career: Our directors all climbed the ladder from within. Company funded recruitment specific qualifications: The company funds training and qualifications which offers all employees the opportunity to work towards MIRP Level 4 Management status Personalised one-on-onto coaching with One financial: Daniel Owen offers all employees the opportunity to unleash their financial potential and confidentially work alongside financial experts who will guide you through the labyrinth of mortgages, investments, savings, credit, and pensions. If you could see yourself growing and developing within our team, please apply directly or reach out to our Talent Acquisition team for a confidential chat. REGION123
Amazon
Sr. Product Manager(Tech)- Display & Video Ads, Amazon
Amazon
Sr. Product Manager(Tech)- Display & Video Ads, Amazon Advertising is a strategic bet for Amazon and is one of the fastest growing business units within Amazon. We are strengthening our offering by continuously building and enhancing product capability to improve shopper engagement and advertiser experience. We are looking for a Senior PM (Tech) to join our India advertising team and shape up our Video advertising vision and establish a long-term strategy for scalable, impactful awareness building solutions. In this highly strategic role, you will define the future of Video advertising, from advanced targeting, creative, supply & measurement capabilities to innovative product solutions and cross-platform scalability. This role involves owning the product roadmap and building a suite of ad solutions that deliver exceptional results for advertisers and business growth. You will influence stakeholders at all levels, lead cross-functional teams, and act as a thought leader for Video advertising. Key job responsibilities Develop a Product Roadmap: Define and communicate a long-term strategy and roadmap for video advertising, alignment with broader organizational growth objectives. Lead Strategic Growth Initiatives: Drive core initiatives to improve quality of awareness outcomes, measure them and maximize advertiser ROI through innovative ad formats and programmatic solutions. Establish Competitive Differentiation: Analyze market trends, emerging technologies, and competitor strategies to ensure our offerings are ahead of industry standards and address the evolving needs of advertisers. Drive Product Innovation: Conceptualize and lead the development of ad solutions, including advanced targeting, bidding, supply and personalized ad experiences that attract high-value users at scale. Deliver Scalable Ad Solutions: Build infrastructure and tools that allow advertisers to effectively manage and scale their Video ad campaigns, including dashboards, optimization algorithms, and predictive analytics. Influence Cross-Functional Teams: Partner closely with engineering, marketing, sales and GTM, leading complex projects and aligning stakeholders to deliver impactful solutions. Advanced Data-Driven Strategy: Set high-level metrics for success and lead data-driven optimizations, analyzing performance to make strategic adjustments and improve cost efficiency, user retention, and long term value. Executive Stakeholder Engagement: Communicate vision, progress, and results to executive stakeholders, and build alignment around the product strategy. BASIC QUALIFICATIONS - 7+ years in product management, with minimum 4 years of deep expertise in adtech - Prior experience with digital advertising platforms is a MUST. - Proven ability to set and execute long-term, high-impact product strategies. - Comprehensive knowledge of ad platforms, programmatic buying, real-time bidding, targeting, and optimization. Familiarity with DSPs, SSPs, and mobile ad networks. - Advanced proficiency in data analysis and data-driven decision-making. - Strong track record of cross-functional influence and leading large initiatives, with outstanding communication and stakeholder management skills across levels. - Bachelor's in Business, Marketing, Engineering, or a related field. An MBA is highly desirable. PREFERRED QUALIFICATIONS - Experience owning/driving roadmap strategy and definition - Experience working directly with Engineers on product enhancements - Experience in project management methodologies, business analysis, or process improvement - Global Experience: Experience building ad solutions for global markets, understanding regional nuances, and scaling products to meet diverse needs. - Innovation and Growth Mindset: Track record of building new areas and growing the same. - Deep Knowledge of Video Ads industry Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
May 20, 2025
Full time
Sr. Product Manager(Tech)- Display & Video Ads, Amazon Advertising is a strategic bet for Amazon and is one of the fastest growing business units within Amazon. We are strengthening our offering by continuously building and enhancing product capability to improve shopper engagement and advertiser experience. We are looking for a Senior PM (Tech) to join our India advertising team and shape up our Video advertising vision and establish a long-term strategy for scalable, impactful awareness building solutions. In this highly strategic role, you will define the future of Video advertising, from advanced targeting, creative, supply & measurement capabilities to innovative product solutions and cross-platform scalability. This role involves owning the product roadmap and building a suite of ad solutions that deliver exceptional results for advertisers and business growth. You will influence stakeholders at all levels, lead cross-functional teams, and act as a thought leader for Video advertising. Key job responsibilities Develop a Product Roadmap: Define and communicate a long-term strategy and roadmap for video advertising, alignment with broader organizational growth objectives. Lead Strategic Growth Initiatives: Drive core initiatives to improve quality of awareness outcomes, measure them and maximize advertiser ROI through innovative ad formats and programmatic solutions. Establish Competitive Differentiation: Analyze market trends, emerging technologies, and competitor strategies to ensure our offerings are ahead of industry standards and address the evolving needs of advertisers. Drive Product Innovation: Conceptualize and lead the development of ad solutions, including advanced targeting, bidding, supply and personalized ad experiences that attract high-value users at scale. Deliver Scalable Ad Solutions: Build infrastructure and tools that allow advertisers to effectively manage and scale their Video ad campaigns, including dashboards, optimization algorithms, and predictive analytics. Influence Cross-Functional Teams: Partner closely with engineering, marketing, sales and GTM, leading complex projects and aligning stakeholders to deliver impactful solutions. Advanced Data-Driven Strategy: Set high-level metrics for success and lead data-driven optimizations, analyzing performance to make strategic adjustments and improve cost efficiency, user retention, and long term value. Executive Stakeholder Engagement: Communicate vision, progress, and results to executive stakeholders, and build alignment around the product strategy. BASIC QUALIFICATIONS - 7+ years in product management, with minimum 4 years of deep expertise in adtech - Prior experience with digital advertising platforms is a MUST. - Proven ability to set and execute long-term, high-impact product strategies. - Comprehensive knowledge of ad platforms, programmatic buying, real-time bidding, targeting, and optimization. Familiarity with DSPs, SSPs, and mobile ad networks. - Advanced proficiency in data analysis and data-driven decision-making. - Strong track record of cross-functional influence and leading large initiatives, with outstanding communication and stakeholder management skills across levels. - Bachelor's in Business, Marketing, Engineering, or a related field. An MBA is highly desirable. PREFERRED QUALIFICATIONS - Experience owning/driving roadmap strategy and definition - Experience working directly with Engineers on product enhancements - Experience in project management methodologies, business analysis, or process improvement - Global Experience: Experience building ad solutions for global markets, understanding regional nuances, and scaling products to meet diverse needs. - Innovation and Growth Mindset: Track record of building new areas and growing the same. - Deep Knowledge of Video Ads industry Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Strategic Customer Success Manager, High Touch
Intercom
Strategic Customer Success Manager, High Touch London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, enables businesses to deliver always-on, impeccable customer service and transform their customer experiences. Fin can be combined with our Helpdesk to form the Intercom Customer Service Suite, providing AI-enhanced support for complex or high-touch queries requiring a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom sets a new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and deliver incredible value to our customers. What's the opportunity? Intercom's Strategic Customer Success Managers (CSMs) work with our largest and most complex customers to help them realize the full value of their investment and transform their customer service approach. They engage customers to achieve early and sustained outcomes through methodologies that drive product adoption, solution expansion, and long-term growth. As a Strategic CSM, you'll build strong relationships with key customers and guide them through their entire journey with Intercom. You'll help customers overcome hurdles, delivering value through proactive engagement and best practices. You'll use your solution expertise to enable customers to overcome challenges in implementing and expanding our AI products, acting as a trusted advisor for necessary changes. You'll collaborate with various customer profiles, including C-Level contacts, executives, CX leaders, and global CX teams, to support successful adoption and expansion of their Intercom solutions. What will I be doing? Develop trusted advisor relationships with high-value customers at the C-suite and executive levels, driving success with our platform and ensuring they maximize value throughout their lifecycle. Guide the customer and Intercom account team (Sales, Partners, Solution Engineers) in developing Customer Success Plans, including QBRs, Executive Business Reviews, strategic planning, and churn mitigation when necessary. Maintain expertise in Intercom products and solutions to advise customers effectively and promote relevant features. Engage with customers to promote early and sustained product adoption and success with Intercom solutions. Develop and execute adoption strategies for high-value accounts, driving change management and fulfilling Intercom packages. Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team. Identify growth opportunities within your accounts for our AI products and forecast potential growth. Act as a thought leader in customer support industry and AI, sharing insights with customers and internally to benefit the Solutions team. Provide internal feedback as the Voice of the Customer to help improve Intercom's services for strategic clients. What skills do I need? 8+ years of relevant experience in customer success, account management, or strategic consulting, preferably in SaaS or consumption-based technology companies. Experience with SaaS business models supporting strategic and complex enterprise customer needs, resulting in value realization across global teams. Proven ability to establish trust and guide customer outcomes as a trusted advisor. Experience using Success Plans to align goals and identify success metrics from a business strategy perspective. Strong ability to communicate complex problems clearly to diverse audiences. Self-motivated, entrepreneurial, and a team player. Experience in building lasting relationships with customers and colleagues. We offer excellent benefits! If something important to you isn't listed, talk to us! Competitive salary and equity in a fast-growing startup Daily lunch, snacks, and a fully stocked kitchen Pension scheme & match up to 4% Comprehensive health and dental insurance, life assurance Flexible paid time off Paid maternity leave and 6 weeks paternity leave Cycle-to-Work Scheme with secure bike storage Standard MacBooks, with Windows options for certain roles Intercom has a hybrid working policy. We believe in in-person collaboration to foster culture, with flexibility to work from home. Employees are expected to be in the office at least two days per week. We foster a diverse, inclusive, and respectful culture. We avoid divisive issues in our communication and respect personal opinions on social and political topics outside of work. Our focus remains on achieving our goals aligned with our core values. Intercom is an Equal Employment Opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, genetic information, sexual orientation, gender identity/expression, marital status, or any other protected status under law.
May 20, 2025
Full time
Strategic Customer Success Manager, High Touch London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, enables businesses to deliver always-on, impeccable customer service and transform their customer experiences. Fin can be combined with our Helpdesk to form the Intercom Customer Service Suite, providing AI-enhanced support for complex or high-touch queries requiring a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom sets a new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and deliver incredible value to our customers. What's the opportunity? Intercom's Strategic Customer Success Managers (CSMs) work with our largest and most complex customers to help them realize the full value of their investment and transform their customer service approach. They engage customers to achieve early and sustained outcomes through methodologies that drive product adoption, solution expansion, and long-term growth. As a Strategic CSM, you'll build strong relationships with key customers and guide them through their entire journey with Intercom. You'll help customers overcome hurdles, delivering value through proactive engagement and best practices. You'll use your solution expertise to enable customers to overcome challenges in implementing and expanding our AI products, acting as a trusted advisor for necessary changes. You'll collaborate with various customer profiles, including C-Level contacts, executives, CX leaders, and global CX teams, to support successful adoption and expansion of their Intercom solutions. What will I be doing? Develop trusted advisor relationships with high-value customers at the C-suite and executive levels, driving success with our platform and ensuring they maximize value throughout their lifecycle. Guide the customer and Intercom account team (Sales, Partners, Solution Engineers) in developing Customer Success Plans, including QBRs, Executive Business Reviews, strategic planning, and churn mitigation when necessary. Maintain expertise in Intercom products and solutions to advise customers effectively and promote relevant features. Engage with customers to promote early and sustained product adoption and success with Intercom solutions. Develop and execute adoption strategies for high-value accounts, driving change management and fulfilling Intercom packages. Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team. Identify growth opportunities within your accounts for our AI products and forecast potential growth. Act as a thought leader in customer support industry and AI, sharing insights with customers and internally to benefit the Solutions team. Provide internal feedback as the Voice of the Customer to help improve Intercom's services for strategic clients. What skills do I need? 8+ years of relevant experience in customer success, account management, or strategic consulting, preferably in SaaS or consumption-based technology companies. Experience with SaaS business models supporting strategic and complex enterprise customer needs, resulting in value realization across global teams. Proven ability to establish trust and guide customer outcomes as a trusted advisor. Experience using Success Plans to align goals and identify success metrics from a business strategy perspective. Strong ability to communicate complex problems clearly to diverse audiences. Self-motivated, entrepreneurial, and a team player. Experience in building lasting relationships with customers and colleagues. We offer excellent benefits! If something important to you isn't listed, talk to us! Competitive salary and equity in a fast-growing startup Daily lunch, snacks, and a fully stocked kitchen Pension scheme & match up to 4% Comprehensive health and dental insurance, life assurance Flexible paid time off Paid maternity leave and 6 weeks paternity leave Cycle-to-Work Scheme with secure bike storage Standard MacBooks, with Windows options for certain roles Intercom has a hybrid working policy. We believe in in-person collaboration to foster culture, with flexibility to work from home. Employees are expected to be in the office at least two days per week. We foster a diverse, inclusive, and respectful culture. We avoid divisive issues in our communication and respect personal opinions on social and political topics outside of work. Our focus remains on achieving our goals aligned with our core values. Intercom is an Equal Employment Opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, genetic information, sexual orientation, gender identity/expression, marital status, or any other protected status under law.
Probe UK
Software Engineer
Probe UK City, Wolverhampton
Company This is a fantastic opportunity with a global company that continues to grow, both in size and revenue. They consider themselves to be agile and highly innovative, embracing the technology associated within the industry. The business has a strong family culture which provides a positive working environment where employees feel valued and trusted. If you are looking for an established career with a global leader in a period of real exciting growth, a business who are big advocates of organic growth and development of their staff, then this will be ideal for you! Software Engineer Salary and Excellent Benefits Excellent Salary dependant on experience Hybrid working Excellent company pension 33 days holiday (including bank holidays) Company bonus Dental and health benefits Life insurance Annual group shares Fantastic work environment Your chance to work for a global company who going through exponential growth Commutable From: Birmingham, Walsall, Dudley, Kidderminster, Wolverhampton, Telford Role Overview Due to continued exciting growth, our global client requires an additional Software Engineer to join their growing software team. The role involves working on a variety of applications including tools used during the selection, sales and manufacture of their products, their own industrial access control solution, along with some exciting new projects intended to enhance the growth of the business Software Engineer Essential Candidate Requirements Degree in Computer Science, Software Engineering, or related discipline. Proven / demonstrable experience and knowledge of C#, Winforms and ASP.NET Core. Knowledge of SQL server databases. A broad range of software development skills, ideally including some mobile application development. Software Engineer Desirable Requirements Awareness of Scrum, Azure DevOps Experience of version control (Git / Team Foundation Version Control) Software Engineer Key Responsibilities Design, development, testing and release of new software applications. Maintenance, support and enhancements of existing software applications. Assisting the technical support team with customer queries. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Specialist Engineering Recruitment Support since 1994
May 20, 2025
Full time
Company This is a fantastic opportunity with a global company that continues to grow, both in size and revenue. They consider themselves to be agile and highly innovative, embracing the technology associated within the industry. The business has a strong family culture which provides a positive working environment where employees feel valued and trusted. If you are looking for an established career with a global leader in a period of real exciting growth, a business who are big advocates of organic growth and development of their staff, then this will be ideal for you! Software Engineer Salary and Excellent Benefits Excellent Salary dependant on experience Hybrid working Excellent company pension 33 days holiday (including bank holidays) Company bonus Dental and health benefits Life insurance Annual group shares Fantastic work environment Your chance to work for a global company who going through exponential growth Commutable From: Birmingham, Walsall, Dudley, Kidderminster, Wolverhampton, Telford Role Overview Due to continued exciting growth, our global client requires an additional Software Engineer to join their growing software team. The role involves working on a variety of applications including tools used during the selection, sales and manufacture of their products, their own industrial access control solution, along with some exciting new projects intended to enhance the growth of the business Software Engineer Essential Candidate Requirements Degree in Computer Science, Software Engineering, or related discipline. Proven / demonstrable experience and knowledge of C#, Winforms and ASP.NET Core. Knowledge of SQL server databases. A broad range of software development skills, ideally including some mobile application development. Software Engineer Desirable Requirements Awareness of Scrum, Azure DevOps Experience of version control (Git / Team Foundation Version Control) Software Engineer Key Responsibilities Design, development, testing and release of new software applications. Maintenance, support and enhancements of existing software applications. Assisting the technical support team with customer queries. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Specialist Engineering Recruitment Support since 1994

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