The City of Edinburgh Council
Easter Howgate, Midlothian
Student/ Trainee Planners: Undergraduate Placement Year - fixed term until06/06/2027 Waverley Court We're looking for two student/trainee planners to join our Planning service for their placement year as part of their undergraduate course. This post is not for those who have already graduated. The placement will involve working in both Development Management and Development Planning so you would get a range of experience and be an integral member our Planning service. Within Development Management, you would have your own application caseload and deal with a variety of applications. In Development Planning, you would be involved in preparing the next local development plan: City Plan 2040. You Will be fully trained and supported. We are committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience and backgrounds brings to us as an organisation. Our Council priorities are to end poverty by 2030, become a net zero city, and enhance wellbeing and equalities for all. Our City Plan 2030 project sets out challenging aims on quality of place, resilience to climate change, 20-minute neighbourhoods, net zero development and more. We are Scotland's busiest planning authority, handling over 3,000 applications a year in a city with internationally valued built and natural heritage. The interview will be competency based and we will be looking for examples to demonstrate these. If successful, 2 references will be required. We work in a hybrid environment under the Council's new Working Flexibly guidance, which will see us using our modern open-plan offices in Edinburgh city centre, 5 minutes' walk from Waverley Rail Station. We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview. As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Are you keen to shape the future of Scotland's capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We're the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you'll find a role where you can make a difference and grow your career. Our Culture: Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place. We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we're committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent. As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability. Happy to talk flexible working. Colleague Support and Wellbeing As outlined in our People Strategy 2024-27, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics. We're committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here. We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service. Reasonable Adjustments We're committed to providing an inclusive and accessible experience at work for all our colleagues and we'll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We're also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request. Job Info Job Identification 13543 Job Category Planning / Property / Surveyor / Infostructure Posting Date 02/17/2026, 04:31 PM Apply Before 03/03/2026, 11:55 PM Job Schedule Full time Locations Waverley Court Contract Type Fixed Term Contract End Date 06/06/2027 Annual Working Duration 52 Weeks
Feb 27, 2026
Full time
Student/ Trainee Planners: Undergraduate Placement Year - fixed term until06/06/2027 Waverley Court We're looking for two student/trainee planners to join our Planning service for their placement year as part of their undergraduate course. This post is not for those who have already graduated. The placement will involve working in both Development Management and Development Planning so you would get a range of experience and be an integral member our Planning service. Within Development Management, you would have your own application caseload and deal with a variety of applications. In Development Planning, you would be involved in preparing the next local development plan: City Plan 2040. You Will be fully trained and supported. We are committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience and backgrounds brings to us as an organisation. Our Council priorities are to end poverty by 2030, become a net zero city, and enhance wellbeing and equalities for all. Our City Plan 2030 project sets out challenging aims on quality of place, resilience to climate change, 20-minute neighbourhoods, net zero development and more. We are Scotland's busiest planning authority, handling over 3,000 applications a year in a city with internationally valued built and natural heritage. The interview will be competency based and we will be looking for examples to demonstrate these. If successful, 2 references will be required. We work in a hybrid environment under the Council's new Working Flexibly guidance, which will see us using our modern open-plan offices in Edinburgh city centre, 5 minutes' walk from Waverley Rail Station. We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview. As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Are you keen to shape the future of Scotland's capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We're the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you'll find a role where you can make a difference and grow your career. Our Culture: Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place. We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we're committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent. As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability. Happy to talk flexible working. Colleague Support and Wellbeing As outlined in our People Strategy 2024-27, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics. We're committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here. We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service. Reasonable Adjustments We're committed to providing an inclusive and accessible experience at work for all our colleagues and we'll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We're also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request. Job Info Job Identification 13543 Job Category Planning / Property / Surveyor / Infostructure Posting Date 02/17/2026, 04:31 PM Apply Before 03/03/2026, 11:55 PM Job Schedule Full time Locations Waverley Court Contract Type Fixed Term Contract End Date 06/06/2027 Annual Working Duration 52 Weeks
Deputy Head of Building Control (Class 3 Specialist) North London (Hybrid Working) Up to £79,409 per annum + potential market supplement (DOE) North London Borough Are you a Chartered Building Control professional ready to step into a senior leadership role with real strategic influence? Carrington West's Property & Building Control team are supporting a forward-thinking London Borough with the appointment of a Deputy Head of Building Control (Class 3 Specialist). This is a rare opportunity to play a pivotal leadership role within a high-performing Planning & Building Control service at a time of significant regulatory change and service evolution. Who will you be joining? You will be joining a progressive London Borough with a strong focus on compliance, safety and service excellence. Reporting directly to the Head of Building Control (Class 4 Technical), you will act as the second-in-command within the service, supporting operational delivery while helping to shape the strategic direction of Building Control across the Borough. This is a visible and influential role within the organisation, with direct involvement in complex, high-risk and "in scope" buildings under the Building Safety Act 2022. What will you do? As Deputy Head of Building Control, your responsibilities will include: Managing, mentoring and developing a team of Building Inspectors, including Specialist, Registered and Trainee Inspectors Leading on complex and high-risk buildings in line with the Building Safety Act 2022 Acting as the senior technical authority on compliance with the Building Act 1984 and Building Regulations 2010 Deputising for the Head of Building Control when required Overseeing enforcement action, dangerous structures and engagement with the Building Safety Regulator Driving service performance, continuous improvement and commercial growth Contributing to strategic planning, policy development and service transformation This role offers a balance of operational oversight, technical leadership and strategic input. What do you need? To be successful in your application, you will be able to demonstrate: Chartered membership of RICS, CABE, CIOB or equivalent professional body Validated Class 3 registration (or demonstrable equivalent competency) Significant Building Control experience across complex schemes and high-risk buildings Strong working knowledge of the Building Act 1984, Building Regulations 2010 and the Building Safety Act 2022 Experience managing and mentoring technical teams Confidence operating in a senior leadership capacity within a Local Authority or Approved Inspector environment Excellent stakeholder engagement skills, including experience working with regulators and external partners Why apply? Senior leadership opportunity within a London Borough Competitive salary up to £79,409 Potential market supplement for the right candidate Hybrid working arrangement Opportunity to shape and influence service delivery at a strategic level Work on complex, high-profile and safety-critical developments This is an outstanding opportunity for an experienced Building Control professional looking to step into - or further develop within - a strategic leadership role with genuine influence over standards, compliance and service direction. What to do next If you would like to explore the opportunity in confidence, please apply today or contact for a confidential discussion.
Feb 24, 2026
Full time
Deputy Head of Building Control (Class 3 Specialist) North London (Hybrid Working) Up to £79,409 per annum + potential market supplement (DOE) North London Borough Are you a Chartered Building Control professional ready to step into a senior leadership role with real strategic influence? Carrington West's Property & Building Control team are supporting a forward-thinking London Borough with the appointment of a Deputy Head of Building Control (Class 3 Specialist). This is a rare opportunity to play a pivotal leadership role within a high-performing Planning & Building Control service at a time of significant regulatory change and service evolution. Who will you be joining? You will be joining a progressive London Borough with a strong focus on compliance, safety and service excellence. Reporting directly to the Head of Building Control (Class 4 Technical), you will act as the second-in-command within the service, supporting operational delivery while helping to shape the strategic direction of Building Control across the Borough. This is a visible and influential role within the organisation, with direct involvement in complex, high-risk and "in scope" buildings under the Building Safety Act 2022. What will you do? As Deputy Head of Building Control, your responsibilities will include: Managing, mentoring and developing a team of Building Inspectors, including Specialist, Registered and Trainee Inspectors Leading on complex and high-risk buildings in line with the Building Safety Act 2022 Acting as the senior technical authority on compliance with the Building Act 1984 and Building Regulations 2010 Deputising for the Head of Building Control when required Overseeing enforcement action, dangerous structures and engagement with the Building Safety Regulator Driving service performance, continuous improvement and commercial growth Contributing to strategic planning, policy development and service transformation This role offers a balance of operational oversight, technical leadership and strategic input. What do you need? To be successful in your application, you will be able to demonstrate: Chartered membership of RICS, CABE, CIOB or equivalent professional body Validated Class 3 registration (or demonstrable equivalent competency) Significant Building Control experience across complex schemes and high-risk buildings Strong working knowledge of the Building Act 1984, Building Regulations 2010 and the Building Safety Act 2022 Experience managing and mentoring technical teams Confidence operating in a senior leadership capacity within a Local Authority or Approved Inspector environment Excellent stakeholder engagement skills, including experience working with regulators and external partners Why apply? Senior leadership opportunity within a London Borough Competitive salary up to £79,409 Potential market supplement for the right candidate Hybrid working arrangement Opportunity to shape and influence service delivery at a strategic level Work on complex, high-profile and safety-critical developments This is an outstanding opportunity for an experienced Building Control professional looking to step into - or further develop within - a strategic leadership role with genuine influence over standards, compliance and service direction. What to do next If you would like to explore the opportunity in confidence, please apply today or contact for a confidential discussion.
Trainee Contract Manager / Twickenham, Office Based / £23,000 to £25,000 D.O.E. Are you looking for a clear career path rather than "just a job"? We are seeking a motivated Trainee Contract Manager to join our busy operations team. This isn't just an admin role; it is the first step toward becoming a fully-fledged Contract Manager. Working directly under our Operations Manager, you will learn the ropes of high-end property maintenance, from logistics and client liaison to project delivery. With a 20-year track record of excellence, SPA Ltd is a leading commercial maintenance partner for some of the biggest names in UK property management, including Colliers, JLL, and Workman. We specialise in keeping large-scale commercial buildings, retail centres, and industrial sites running smoothly through reactive and planned maintenance. The role of Trainee Contracts Manager: You will be the vital link between our clients, our site teams, and our subcontractors. Key duties include: Updating client portals and our internal job management system (SimPro) with real-time updates. Liaising with Contract Managers and subcontractors to schedule works and organise quotes. Keeping our high-profile property management clients informed on job progress and delivery. Ordering materials and ensuring site teams have what they need to get the job done. Finalising job reports for clients and assisting the accounts team with billing queries. About You We provide full training, so while maintenance experience is a bonus, the right attitude is what matters most. We re looking for: You can juggle multiple tasks without dropping the ball. You re comfortable picking up the phone to talk to clients and contractors alike. You re quick to learn new systems (experience with SimPro is a plus, but not essential). You want to progress. Our goal is to see you move into a full Contract Manager role within 18 to 24 months. Why Join SPA Ltd? On top of a competitive salary of £23,000 to £25,000, we offer a monthly profit share and annual bonus. 8:00 am to 4:00 pm or 9:00 am to 5:00 pm Company Pension 20 Days Holiday + Bank Holidays Join a stable, successful company with a 20-year history and blue-chip clients. We invest in our people. You will have a clear mentor and a path to promotion from day one. Full month structured roadmap to Full Contract Manager Ready to start your career in commercial property maintenance? Apply today with your CV and we ll be in touch to discuss the next steps.
Feb 20, 2026
Full time
Trainee Contract Manager / Twickenham, Office Based / £23,000 to £25,000 D.O.E. Are you looking for a clear career path rather than "just a job"? We are seeking a motivated Trainee Contract Manager to join our busy operations team. This isn't just an admin role; it is the first step toward becoming a fully-fledged Contract Manager. Working directly under our Operations Manager, you will learn the ropes of high-end property maintenance, from logistics and client liaison to project delivery. With a 20-year track record of excellence, SPA Ltd is a leading commercial maintenance partner for some of the biggest names in UK property management, including Colliers, JLL, and Workman. We specialise in keeping large-scale commercial buildings, retail centres, and industrial sites running smoothly through reactive and planned maintenance. The role of Trainee Contracts Manager: You will be the vital link between our clients, our site teams, and our subcontractors. Key duties include: Updating client portals and our internal job management system (SimPro) with real-time updates. Liaising with Contract Managers and subcontractors to schedule works and organise quotes. Keeping our high-profile property management clients informed on job progress and delivery. Ordering materials and ensuring site teams have what they need to get the job done. Finalising job reports for clients and assisting the accounts team with billing queries. About You We provide full training, so while maintenance experience is a bonus, the right attitude is what matters most. We re looking for: You can juggle multiple tasks without dropping the ball. You re comfortable picking up the phone to talk to clients and contractors alike. You re quick to learn new systems (experience with SimPro is a plus, but not essential). You want to progress. Our goal is to see you move into a full Contract Manager role within 18 to 24 months. Why Join SPA Ltd? On top of a competitive salary of £23,000 to £25,000, we offer a monthly profit share and annual bonus. 8:00 am to 4:00 pm or 9:00 am to 5:00 pm Company Pension 20 Days Holiday + Bank Holidays Join a stable, successful company with a 20-year history and blue-chip clients. We invest in our people. You will have a clear mentor and a path to promotion from day one. Full month structured roadmap to Full Contract Manager Ready to start your career in commercial property maintenance? Apply today with your CV and we ll be in touch to discuss the next steps.
Job Title: Learning & Development Manager Location: Salisbury Office or London Office (Hybrid 1 2 days in office, remainder from home) Type of Employment: Permanent, Full-time About the Role This is a key Learning & Development position within a growing property management business, supporting teams across multiple offices. You will oversee and develop the L&D programme, ensuring colleagues receive high-quality, practical training that supports both operational performance and career development. The role offers a hybrid working setup, with flexibility to adapt as the team and programmes evolve. You will be responsible for managing the L&D function, including line-managing the L&D Facilitator, designing and delivering learning programmes, and working closely with the business analyst team to develop and evolve the department over time. Delivery will be a mix of Microsoft Teams sessions and in-person workshops, which will adapt as the role grows. Key Responsibilities Oversee and maintain the organisation s L&D programme, including annual learning plans, needs analysis, delivery plans, and measuring impact. Line-manage the L&D Facilitator, providing coaching, guidance, and quality assurance. Design, develop, and deliver technical (hard-skill) training across property management operations, systems, compliance, and role-specific capabilities. Partner with subject-matter experts to ensure learning content is practical, accurate, and aligned to business priorities. Deliver soft-skills and leadership development programmes that engage learners and support performance improvement. Support Property Management Traineeships and Apprenticeships, ensuring alignment to wider learning programmes. Evaluate the effectiveness of training through feedback, performance metrics, and continuous improvement. Foster a positive learning culture that encourages professional development and high performance. Skills and Experience Required Proven experience in learning & development or training roles, ideally within property management or a related customer-focused environment. Experience working with Qube, Google Sheets, and LEAP, or similar learning platforms. Strong understanding of residential property management operations is advantageous. Excellent communication, presentation, and facilitation skills. Ability to design and deliver blended learning using digital tools, workshops, and on-the-job support. Strong organisational skills and the ability to manage multiple projects simultaneously. Collaborative and inclusive approach, able to work effectively with a range of stakeholders. Desirable TPI qualification or similar. Previous experience working in L&D (for the higher salary bracket) Ability to transfer skills from other areas of the sector, e.g., block management or property management roles, into a formal L&D function. Who We re Looking For The ideal candidate is enthusiastic about learning and development and is looking to make a real impact on how the business develops its teams. While prior L&D experience is preferred, applications from motivated property managers or block managers passionate about training and development are welcomed. The role is hybrid, with 1 2 days in the office (Salisbury or London) and the rest from home.
Feb 19, 2026
Full time
Job Title: Learning & Development Manager Location: Salisbury Office or London Office (Hybrid 1 2 days in office, remainder from home) Type of Employment: Permanent, Full-time About the Role This is a key Learning & Development position within a growing property management business, supporting teams across multiple offices. You will oversee and develop the L&D programme, ensuring colleagues receive high-quality, practical training that supports both operational performance and career development. The role offers a hybrid working setup, with flexibility to adapt as the team and programmes evolve. You will be responsible for managing the L&D function, including line-managing the L&D Facilitator, designing and delivering learning programmes, and working closely with the business analyst team to develop and evolve the department over time. Delivery will be a mix of Microsoft Teams sessions and in-person workshops, which will adapt as the role grows. Key Responsibilities Oversee and maintain the organisation s L&D programme, including annual learning plans, needs analysis, delivery plans, and measuring impact. Line-manage the L&D Facilitator, providing coaching, guidance, and quality assurance. Design, develop, and deliver technical (hard-skill) training across property management operations, systems, compliance, and role-specific capabilities. Partner with subject-matter experts to ensure learning content is practical, accurate, and aligned to business priorities. Deliver soft-skills and leadership development programmes that engage learners and support performance improvement. Support Property Management Traineeships and Apprenticeships, ensuring alignment to wider learning programmes. Evaluate the effectiveness of training through feedback, performance metrics, and continuous improvement. Foster a positive learning culture that encourages professional development and high performance. Skills and Experience Required Proven experience in learning & development or training roles, ideally within property management or a related customer-focused environment. Experience working with Qube, Google Sheets, and LEAP, or similar learning platforms. Strong understanding of residential property management operations is advantageous. Excellent communication, presentation, and facilitation skills. Ability to design and deliver blended learning using digital tools, workshops, and on-the-job support. Strong organisational skills and the ability to manage multiple projects simultaneously. Collaborative and inclusive approach, able to work effectively with a range of stakeholders. Desirable TPI qualification or similar. Previous experience working in L&D (for the higher salary bracket) Ability to transfer skills from other areas of the sector, e.g., block management or property management roles, into a formal L&D function. Who We re Looking For The ideal candidate is enthusiastic about learning and development and is looking to make a real impact on how the business develops its teams. While prior L&D experience is preferred, applications from motivated property managers or block managers passionate about training and development are welcomed. The role is hybrid, with 1 2 days in the office (Salisbury or London) and the rest from home.
About the Role More Time is a fast growing social enterprise delivering high quality facilities management services with purpose at its core. We're looking for an experienced and people focused Operations Manager to lead our services across multiple regions, supporting our teams, shaping best practice, and driving sustainable growth. Working closely with the National Business Manager and Director of Social Enterprise, you will be responsible for day to day operational delivery, standards, compliance and team development. This is a hands on leadership role where your decisions directly influence our impact, our customers' experience, and our future direction. You'll join us at a pivotal moment of expansion, giving you the opportunity to strengthen the foundations of a national service and help set the strategy for where we go next. Main Duties and ResponsibilitiesOperational Leadership Lead and support Regional Team Leaders and Property Services teams to deliver high quality, consistent services across multiple contracts and locations. Oversee and manage the Facilities Management booking system, ensuring efficient allocation of work and timely communication with customers. Use More Time CRM and other tools to complete reporting, performance tracking, and operational transparency. Ensure services operate safely, ethically and in full compliance with regulations, policies, and contractual requirements. Support and guide trainees, apprentices and volunteers, working with Team Leaders to create a positive learning and development environment. Conduct or support site inspections across the country to maintain quality, safety and customer confidence. Service Standards & Culture Set, maintain and champion high operational and customer service standards. Build a culture of accountability, teamwork and continuous improvement. Promote our social mission in day to day operations and ensure decisions align with our values. Strategy & Growth Contribute to the development of More Time's growth strategy, from quotation stages through to mobilisation of new contracts. Identify opportunities for business development, partnerships and new service areas. Network effectively to build relationships, raise the profile of More Time, and support income growth. Monitor and manage budgets, resources and operational costs to ensure viability and sustainability of services. Collaboration & Stakeholder Engagement Work closely with the National Business Manager and Director of Social Enterprise to align operations with organisational goals. Communicate effectively with internal teams, customers, partners and stakeholders to strengthen trust and service reputation. Represent More Time professionally at meetings, events and customer engagements. About You You'll thrive in this role if you are someone who combines operational expertise with a strong commitment to people and purpose. Essential qualities: Experience in facilities management and/or remote operational management across multiple sites or services. A clear, confident and supportive leader with a fair and people centric approach. Skilled in managing teams, coaching individuals, and building high performing cultures. Excellent communicator with a strong customer service mindset. Proactive, practical, creative problem solver able to make decisions and adapt quickly in a growing environment. Highly organised with the ability to balance service delivery, stakeholder relationships and operational priorities. Committed to your own learning, development and wellbeing - and to supporting the same in others. Values driven, ethical, and motivated by delivering commercial success with social impact. Desirable: Experience working in a social enterprise or purpose led organisation. Confidence working with CRM/booking systems and operational reporting tools. Understanding of safeguarding and working with vulnerable individuals or trainees (training can be provided). Full UK driving licence and willingness to travel nationally when required. Why Join More Time A senior, trusted role with real influence over the direction and standards of a growing national service. Opportunity to lead with purpose - where people, development and impact matter. Profits are reinvested back into Waythrough, helping support employment pathways and community benefit. Work in a values driven organisation that balances commercial ambition with genuine social impact. Join at a pivotal moment of expansion, with plenty of scope to shape growth, processes and culture. For Full Job Description Please Click Here
Feb 18, 2026
Full time
About the Role More Time is a fast growing social enterprise delivering high quality facilities management services with purpose at its core. We're looking for an experienced and people focused Operations Manager to lead our services across multiple regions, supporting our teams, shaping best practice, and driving sustainable growth. Working closely with the National Business Manager and Director of Social Enterprise, you will be responsible for day to day operational delivery, standards, compliance and team development. This is a hands on leadership role where your decisions directly influence our impact, our customers' experience, and our future direction. You'll join us at a pivotal moment of expansion, giving you the opportunity to strengthen the foundations of a national service and help set the strategy for where we go next. Main Duties and ResponsibilitiesOperational Leadership Lead and support Regional Team Leaders and Property Services teams to deliver high quality, consistent services across multiple contracts and locations. Oversee and manage the Facilities Management booking system, ensuring efficient allocation of work and timely communication with customers. Use More Time CRM and other tools to complete reporting, performance tracking, and operational transparency. Ensure services operate safely, ethically and in full compliance with regulations, policies, and contractual requirements. Support and guide trainees, apprentices and volunteers, working with Team Leaders to create a positive learning and development environment. Conduct or support site inspections across the country to maintain quality, safety and customer confidence. Service Standards & Culture Set, maintain and champion high operational and customer service standards. Build a culture of accountability, teamwork and continuous improvement. Promote our social mission in day to day operations and ensure decisions align with our values. Strategy & Growth Contribute to the development of More Time's growth strategy, from quotation stages through to mobilisation of new contracts. Identify opportunities for business development, partnerships and new service areas. Network effectively to build relationships, raise the profile of More Time, and support income growth. Monitor and manage budgets, resources and operational costs to ensure viability and sustainability of services. Collaboration & Stakeholder Engagement Work closely with the National Business Manager and Director of Social Enterprise to align operations with organisational goals. Communicate effectively with internal teams, customers, partners and stakeholders to strengthen trust and service reputation. Represent More Time professionally at meetings, events and customer engagements. About You You'll thrive in this role if you are someone who combines operational expertise with a strong commitment to people and purpose. Essential qualities: Experience in facilities management and/or remote operational management across multiple sites or services. A clear, confident and supportive leader with a fair and people centric approach. Skilled in managing teams, coaching individuals, and building high performing cultures. Excellent communicator with a strong customer service mindset. Proactive, practical, creative problem solver able to make decisions and adapt quickly in a growing environment. Highly organised with the ability to balance service delivery, stakeholder relationships and operational priorities. Committed to your own learning, development and wellbeing - and to supporting the same in others. Values driven, ethical, and motivated by delivering commercial success with social impact. Desirable: Experience working in a social enterprise or purpose led organisation. Confidence working with CRM/booking systems and operational reporting tools. Understanding of safeguarding and working with vulnerable individuals or trainees (training can be provided). Full UK driving licence and willingness to travel nationally when required. Why Join More Time A senior, trusted role with real influence over the direction and standards of a growing national service. Opportunity to lead with purpose - where people, development and impact matter. Profits are reinvested back into Waythrough, helping support employment pathways and community benefit. Work in a values driven organisation that balances commercial ambition with genuine social impact. Join at a pivotal moment of expansion, with plenty of scope to shape growth, processes and culture. For Full Job Description Please Click Here
