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trainee mortgage adviser
The New Homes Group
Customer Service Adviser
The New Homes Group
Customer Service Advisor Location: Peterborough (Office Based) Type: Full-time, Permanent Salary: Competitive basic salary with a realistic OTE £28,000 - £30,000 Are you ready to take the next step in your customer service career? Join IMH, part of the UK s leading new homes mortgage specialist, The New Homes Group where you ll be a vital part of helping over 70,000 Lifetime Members manage their mortgages with confidence. Why This Role? • Exciting career progression: Unlock opportunities to join our Trainee Mortgage Advisor programme or Mortgage Academy based on your performance. • Comprehensive training & support: We invest in your growth with industry-leading training, coaching, and ongoing development. • Competitive pay + commission: Earn a competitive starting salary with monthly performance-based bonuses, plus the potential for a guaranteed 3-month commission upon joining the company, subject to meeting qualification criteria. • Great working environment: Beautiful countryside offices in a converted barn with free onsite parking. • Work-life balance: Monday to Friday, 9AM 5:30PM. What You ll Do: • Re-engage and support our Lifetime Members by preparing them for their mortgage reviews. • Deliver exceptional customer service over the phone with clarity, empathy, and professionalism. • Maintain accurate client records and handle increasingly complex mortgage enquiries as you grow in the role. • Be part of a fast-paced, dynamic team where your contribution truly matters. Who You Are: • You have at least 12 months experience in telephone-based customer service or sales. • A confident communicator with excellent listening skills able to explain complex information simply. • Highly organized, detail-oriented, and motivated to exceed targets. • Comfortable with Microsoft Office (Excel, Word, Outlook) and quick to learn new software. • Experience in the mortgage or financial services sector is a plus but not essential! Perks & Benefits: • Permanent full-time role with extensive induction and ongoing training. • 33 days holiday (including bank holidays). • Generous maternity and paternity leave • Contributory workplace pension. • Generous staff referral bonus. • Death in service cover and free health screening. Ready to Apply? If you re motivated, disciplined, and eager to launch a rewarding career, we want to hear from you ! Apply now or call Elliott Pennell on (phone number removed) for a confidential chat. Immediate interviews and start dates available!
Nov 11, 2025
Full time
Customer Service Advisor Location: Peterborough (Office Based) Type: Full-time, Permanent Salary: Competitive basic salary with a realistic OTE £28,000 - £30,000 Are you ready to take the next step in your customer service career? Join IMH, part of the UK s leading new homes mortgage specialist, The New Homes Group where you ll be a vital part of helping over 70,000 Lifetime Members manage their mortgages with confidence. Why This Role? • Exciting career progression: Unlock opportunities to join our Trainee Mortgage Advisor programme or Mortgage Academy based on your performance. • Comprehensive training & support: We invest in your growth with industry-leading training, coaching, and ongoing development. • Competitive pay + commission: Earn a competitive starting salary with monthly performance-based bonuses, plus the potential for a guaranteed 3-month commission upon joining the company, subject to meeting qualification criteria. • Great working environment: Beautiful countryside offices in a converted barn with free onsite parking. • Work-life balance: Monday to Friday, 9AM 5:30PM. What You ll Do: • Re-engage and support our Lifetime Members by preparing them for their mortgage reviews. • Deliver exceptional customer service over the phone with clarity, empathy, and professionalism. • Maintain accurate client records and handle increasingly complex mortgage enquiries as you grow in the role. • Be part of a fast-paced, dynamic team where your contribution truly matters. Who You Are: • You have at least 12 months experience in telephone-based customer service or sales. • A confident communicator with excellent listening skills able to explain complex information simply. • Highly organized, detail-oriented, and motivated to exceed targets. • Comfortable with Microsoft Office (Excel, Word, Outlook) and quick to learn new software. • Experience in the mortgage or financial services sector is a plus but not essential! Perks & Benefits: • Permanent full-time role with extensive induction and ongoing training. • 33 days holiday (including bank holidays). • Generous maternity and paternity leave • Contributory workplace pension. • Generous staff referral bonus. • Death in service cover and free health screening. Ready to Apply? If you re motivated, disciplined, and eager to launch a rewarding career, we want to hear from you ! Apply now or call Elliott Pennell on (phone number removed) for a confidential chat. Immediate interviews and start dates available!
Kings Permanent Recruitment Ltd
Trainee Mortgage Advisor
Kings Permanent Recruitment Ltd Chadwell Heath, Essex
Trainee Mortgage Advisor £27,000 Basic Salary £2,500 Car Allowance £50,000 - £60,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, Child Care Vouchers Trainee Mortgage Advisor Are you seeking a career as a Mortgage Advisor? Are you skilled in customer service or sales? Do you have a valid UK driving licence and your own vehicle? Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification and are seeking the first step onto the ladder? If so, please apply today! Our client, a Financial Services brokerage and forward thinking operation, is seeking an experienced Trainee Mortgage Advisor to join their flourishing and expanding team. They are looking for great people who they can sponsor and train to achieve the professionally recognised mortgage qualification. If you have that special something and have a proven sales record then our clients would be delighted in helping you through your qualification. Our clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is progressing and they are looking to offer the right Trainee Mortgage Advisor an excellent opportunity to get into the career they have been looking for. So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team means you support each other to achieve your customer s goals Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with rather nice rewards and treats!) so if you love a bit of competition this will be just down your street! We do listen to our colleagues. Every year we ask our team mates what they really think about us in an independent staff survey. The good news is that again, last December, many of our scores have been over 90%! We are not perfect but we are one big family all striving towards being the best we can be! Trainee Mortgage Advisor - Qualification: You must have use of a vehicle and a valid UK driving licence You will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. You will have bags of drive, motivation and a passion to succeed You must be focused on turning the "ordinary" into the "extraordinary" and not be afraid of hard work And yes, you will be the type of person that would love seeing your customers eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career? If so, apply today Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Nov 07, 2025
Full time
Trainee Mortgage Advisor £27,000 Basic Salary £2,500 Car Allowance £50,000 - £60,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, Child Care Vouchers Trainee Mortgage Advisor Are you seeking a career as a Mortgage Advisor? Are you skilled in customer service or sales? Do you have a valid UK driving licence and your own vehicle? Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification and are seeking the first step onto the ladder? If so, please apply today! Our client, a Financial Services brokerage and forward thinking operation, is seeking an experienced Trainee Mortgage Advisor to join their flourishing and expanding team. They are looking for great people who they can sponsor and train to achieve the professionally recognised mortgage qualification. If you have that special something and have a proven sales record then our clients would be delighted in helping you through your qualification. Our clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is progressing and they are looking to offer the right Trainee Mortgage Advisor an excellent opportunity to get into the career they have been looking for. So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team means you support each other to achieve your customer s goals Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with rather nice rewards and treats!) so if you love a bit of competition this will be just down your street! We do listen to our colleagues. Every year we ask our team mates what they really think about us in an independent staff survey. The good news is that again, last December, many of our scores have been over 90%! We are not perfect but we are one big family all striving towards being the best we can be! Trainee Mortgage Advisor - Qualification: You must have use of a vehicle and a valid UK driving licence You will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. You will have bags of drive, motivation and a passion to succeed You must be focused on turning the "ordinary" into the "extraordinary" and not be afraid of hard work And yes, you will be the type of person that would love seeing your customers eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career? If so, apply today Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

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