Land and New Homes Coordinator - 12-13 Month Maternity Cover Up to £34k (reflected into day rate) Exciting opportunity in a dynamic property team! Are you an experienced property administrator looking for a varied, hands-on role where no two days are the same? We're recruiting for a Land and New Homes Coordinator on a 12-13 month maternity cover to join a thriving estate agency, supporting excitin click apply for full job details
Feb 10, 2026
Full time
Land and New Homes Coordinator - 12-13 Month Maternity Cover Up to £34k (reflected into day rate) Exciting opportunity in a dynamic property team! Are you an experienced property administrator looking for a varied, hands-on role where no two days are the same? We're recruiting for a Land and New Homes Coordinator on a 12-13 month maternity cover to join a thriving estate agency, supporting excitin click apply for full job details
We're now recruiting for a Health & Safety Manager to join us at Head Office in Canary Wharf. What you should know Ballymore is a family owned business, with over 40 years in establishment - we are remarked as an innovative and dynamic property developer citing over80 awards. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Health & Safety Manager to join us at Head Office in contributing to our vision. Important to note Hours: 8:30 - 17:30 Shift Pattern: Monday - Friday (1x day WFH on a Friday) Location: E14, Canary Wharf Contract: 40 hpw/permanent What you'll do With the role primarily focused on auditing, tracking & reporting; risk assessments and accident, incident and near miss responsibilities include but not limited to: Serve as the primary coordinator for fire, health, and safety across all properties. Conduct on-site audits every quarter for each property, covering a checklist that includes Health & Safety documentation and Standard Operating Procedures utilising: Vantify Risk Manager, Incident reporting system and Internally documented procedures Carry out physical inspection of the property, including controlled and high-risk areas Interview key team members to establish compliance with procedures Prepare technical reports on findings Maintain tracker documentation in and excel. "Stress Test" exercises to test emergency preparedness of property management teams. Attend sites following any incidents in order to carry out immediate mitigations and conduct an investigation. Plan and organise the risk assessment programme, which includes selecting providers for all risks assessments, and ensuring that the providers carry out and document these fully for: Fire Risk, Health and Safety, Water Hygiene, Leisure facilities and Play Equipment. Generally these are to be completed annually on each building. The Health and Safety Manager will carry out the Fire and Health and Safety Risk assessments themselves in two out of every three years. A key part of the will involve following-up with the risk assessment providers to ensure the risk assessments are complete and all actions are recorded on the risk management system. This includes following-up with the Property management personnel to ensure they deal with the findings of the risk assessments. The company operates a system of reporting for accidents, incidents and near misses. The candidate will be required to: Attend serious incidents in order to advise on mitigations (this can include out of hours response), conduct investigations, advise on lessons learned arising from investigations and compile a monthly report on accidents, incidents and near misses. What you'll need to be successful Chartered Health and Safety (CMIOSH) Intent to continue with lifelong learning and professional development. Have 5+ years experience in carrying out risk assessments. Possess technical knowledge of the operation of high rise residential buildings. Have a proven track record in the management of risk, health, and safety. Possess strong auditing and reporting skills at a senior level, producing high quality technical reports. Have strong communication and people management skills. Have a solid understanding of current legislation and standards. Experience with Vantify, and PowerBI would be an advantage. What now? Very simply - Apply! Do not hesitate to apply online today or send across your CV directly into our email inbox. Our inbox is monitored hourly, and so we will aim to respond back to you within 24 hours via this platform. All questions with regards to the role are welcome! Updates on applications made via ourjobboards will be provided over a 1-2-week period from the date of submission. Not what you're looking for Check out our careers page Ballymore operate as an equal opportunities employer.
Feb 10, 2026
Full time
We're now recruiting for a Health & Safety Manager to join us at Head Office in Canary Wharf. What you should know Ballymore is a family owned business, with over 40 years in establishment - we are remarked as an innovative and dynamic property developer citing over80 awards. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Health & Safety Manager to join us at Head Office in contributing to our vision. Important to note Hours: 8:30 - 17:30 Shift Pattern: Monday - Friday (1x day WFH on a Friday) Location: E14, Canary Wharf Contract: 40 hpw/permanent What you'll do With the role primarily focused on auditing, tracking & reporting; risk assessments and accident, incident and near miss responsibilities include but not limited to: Serve as the primary coordinator for fire, health, and safety across all properties. Conduct on-site audits every quarter for each property, covering a checklist that includes Health & Safety documentation and Standard Operating Procedures utilising: Vantify Risk Manager, Incident reporting system and Internally documented procedures Carry out physical inspection of the property, including controlled and high-risk areas Interview key team members to establish compliance with procedures Prepare technical reports on findings Maintain tracker documentation in and excel. "Stress Test" exercises to test emergency preparedness of property management teams. Attend sites following any incidents in order to carry out immediate mitigations and conduct an investigation. Plan and organise the risk assessment programme, which includes selecting providers for all risks assessments, and ensuring that the providers carry out and document these fully for: Fire Risk, Health and Safety, Water Hygiene, Leisure facilities and Play Equipment. Generally these are to be completed annually on each building. The Health and Safety Manager will carry out the Fire and Health and Safety Risk assessments themselves in two out of every three years. A key part of the will involve following-up with the risk assessment providers to ensure the risk assessments are complete and all actions are recorded on the risk management system. This includes following-up with the Property management personnel to ensure they deal with the findings of the risk assessments. The company operates a system of reporting for accidents, incidents and near misses. The candidate will be required to: Attend serious incidents in order to advise on mitigations (this can include out of hours response), conduct investigations, advise on lessons learned arising from investigations and compile a monthly report on accidents, incidents and near misses. What you'll need to be successful Chartered Health and Safety (CMIOSH) Intent to continue with lifelong learning and professional development. Have 5+ years experience in carrying out risk assessments. Possess technical knowledge of the operation of high rise residential buildings. Have a proven track record in the management of risk, health, and safety. Possess strong auditing and reporting skills at a senior level, producing high quality technical reports. Have strong communication and people management skills. Have a solid understanding of current legislation and standards. Experience with Vantify, and PowerBI would be an advantage. What now? Very simply - Apply! Do not hesitate to apply online today or send across your CV directly into our email inbox. Our inbox is monitored hourly, and so we will aim to respond back to you within 24 hours via this platform. All questions with regards to the role are welcome! Updates on applications made via ourjobboards will be provided over a 1-2-week period from the date of submission. Not what you're looking for Check out our careers page Ballymore operate as an equal opportunities employer.
JOB PURPOSE The Resettlement Coordinator supports the Resettlement & Housing Needs Service Manager with both the development and the day to day running of the Resettlement Team, the core team within The Passage Resource Centre. The Resettlement Coordinator line manages a team of Resettlement Workers, who are responsible for the initial assessment of service users. The Resettlement Coordinator will lead the team in providing advice and housing-related support to clients with a wide range of needs to enable them to sustain their tenancies, improve their quality of life and increase self-reliance. They are responsible for: Managing and coordinating the work of the team in providing support and resettlement of service users, ensuring: Service users have a safe and welcoming place to access and work towards positive change. That the team are offering practical and personal support in a way that is approachable, engaging, flexible and caring. That the team are supporting service users to make the most of their strengths and to make progress to achieving their hopes and ambitions. That service users have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services Ensuring the service meets best practice requirements. Managing, leading, motivating and developing the staff team. Supporting the Service Manager to maintain and build on the network of relationships with other statutory and voluntary agencies, and the local community. Continual service development & improvement, establishing referral pathways and building new partnerships to support positive resettlement for service users. Overseeing the No Night Out project, ensuring cases are progressing and assisting to produce high quality reports and evidenced based impact analysis. Reviewing and developing working practices to ensure they are in line with The Passage policies and procedures, and that the best possible service is provided to all service users. MAIN TASKS Care and Support of Service Users Ensuring that all service users receive high-quality Triage Assessments and Needs Assessments, support, care and advice that is focused on their strengths and goals, and delivered in a way that suits them and within a framework of active engagement, positive risk taking and person-centred planning. Ensuring that effective and reliable assessments are carried out and that person centred Resettlement Plans and Safety Plans are created and updated for all service users through a lead case worker system. Ensuring that the service users' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld. Ensuring as far as possible that service users are involved in the management of the service and that regular service user consultation occurs. Enabling the service users to participate in, and have access to, available resources in The Passage and the wider community by promoting worthwhile activity and referring internally and externally to appropriate agencies. To Lead and Manage a Team Providing leadership and day to day management & supervision of a team of Resettlement Workers Management of Resettlement Team staff rota. Taking the lead in recruitment and selection of new staff and volunteers to the team. Developing performance targets and quality control measures for the work of the team, and monitoring team members work to ensure that these are met and are aligned with The Passage Values. Supporting staff by setting clear objectives and holding individual supervisions and case reviews regularly. Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary. Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal. Managing the rota and workload of the team to ensure that adequate cover is provided at all times. Ensuring the health and safety of team members. Defining (and reviewing from time to time) the roles of staff to ensure these support the function s aims and objectives. Operating The Passage s disciplinary and grievance procedures where necessary. Resource Centre Management Working closely with the Operations Coordinator to ensure the provision of high-quality service delivery within the Passage Resource Centre through: Assisting with incident management and follow up to instances of anti-social behaviour, or other breaches of the Service User Agreement. Assisting with Duty Manager shift cover within the Resource Centre as needed to ensure service continuity. Prompt follow up of maintenance issues. Liaison with the Facilities Team to ensure provision of quality and seamless service management. Processing and responding promptly and objectively to complaints from service users and other agencies as required. Ensuring property related risk management and assessment procedures are followed by all team members. Networking, Liaison and Resource-building To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate. To identify volunteering opportunities, for both corporate partners and individuals, to add value to the work of the team and ensure volunteering policies and procedures are put into place and monitored To work collaboratively with the Service Manager to attend external meetings, manage internal and external communication effectively, encourage and seek opportunities to maintain partnerships across the sector. Information Management Ensuring the team is recording and updating. To ensure the Resettlement Team are keeping accurate record keeping, while maintaining timely record keeping using internal database as well as client files and ensuring all record keeping is kept securely in line with General Data Protection Regulations (GDPR). Ensuring that The Passage s policies and procedures in relation to information management, monitoring and reporting are fully implemented, in an accurate and timely way, ensuring that all staff members are clear about their responsibilities. Ensuring the collation and submission of accurate and timely monitoring information for external bodies as required. Participating in the production of promotional information in relation to The Passage s services. Regularly reviewing and analysing data from In-Form to identify gaps in delivery, monitor caseloads, identify trends and to plan service delivery. Work closely with the Service Manager to produce high quality and engaging reports for our funders (both voluntary and statutory) and supporters that demonstrates both hard and soft outcomes that our services achieve. Finance To liaise with the Finance team in the preparation of project budgets. To monitor the service s income and expenditure in line with the budget. To monitor and authorise staff-related and office expenditure in line with the organisational and service budget and in line with financial regulations. GENERAL RESPONSIBILITIES To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients. To adhere to The Passage s Policies and Procedures at all times. To provide or arrange cover for other members of the team and division as necessary. Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement, training, and development. To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff Attend and participate in internal & external divisional and team meetings and other forums as required. To contribute to the effective implementation of The Passage s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults. In conjunction with other managers and the Head of Community Services, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. To always undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values, and ethos of The Passage. Undertake any other duties that may be required which are commensurate with the role or organisational requirements. This job description covers the current range of duties and will be reviewed from time to time. It is The Passage s aim to reach agreement on changes, but if agreement is not possible, The Passage reserves the right to change this job description.
Feb 09, 2026
Full time
JOB PURPOSE The Resettlement Coordinator supports the Resettlement & Housing Needs Service Manager with both the development and the day to day running of the Resettlement Team, the core team within The Passage Resource Centre. The Resettlement Coordinator line manages a team of Resettlement Workers, who are responsible for the initial assessment of service users. The Resettlement Coordinator will lead the team in providing advice and housing-related support to clients with a wide range of needs to enable them to sustain their tenancies, improve their quality of life and increase self-reliance. They are responsible for: Managing and coordinating the work of the team in providing support and resettlement of service users, ensuring: Service users have a safe and welcoming place to access and work towards positive change. That the team are offering practical and personal support in a way that is approachable, engaging, flexible and caring. That the team are supporting service users to make the most of their strengths and to make progress to achieving their hopes and ambitions. That service users have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services Ensuring the service meets best practice requirements. Managing, leading, motivating and developing the staff team. Supporting the Service Manager to maintain and build on the network of relationships with other statutory and voluntary agencies, and the local community. Continual service development & improvement, establishing referral pathways and building new partnerships to support positive resettlement for service users. Overseeing the No Night Out project, ensuring cases are progressing and assisting to produce high quality reports and evidenced based impact analysis. Reviewing and developing working practices to ensure they are in line with The Passage policies and procedures, and that the best possible service is provided to all service users. MAIN TASKS Care and Support of Service Users Ensuring that all service users receive high-quality Triage Assessments and Needs Assessments, support, care and advice that is focused on their strengths and goals, and delivered in a way that suits them and within a framework of active engagement, positive risk taking and person-centred planning. Ensuring that effective and reliable assessments are carried out and that person centred Resettlement Plans and Safety Plans are created and updated for all service users through a lead case worker system. Ensuring that the service users' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld. Ensuring as far as possible that service users are involved in the management of the service and that regular service user consultation occurs. Enabling the service users to participate in, and have access to, available resources in The Passage and the wider community by promoting worthwhile activity and referring internally and externally to appropriate agencies. To Lead and Manage a Team Providing leadership and day to day management & supervision of a team of Resettlement Workers Management of Resettlement Team staff rota. Taking the lead in recruitment and selection of new staff and volunteers to the team. Developing performance targets and quality control measures for the work of the team, and monitoring team members work to ensure that these are met and are aligned with The Passage Values. Supporting staff by setting clear objectives and holding individual supervisions and case reviews regularly. Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary. Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal. Managing the rota and workload of the team to ensure that adequate cover is provided at all times. Ensuring the health and safety of team members. Defining (and reviewing from time to time) the roles of staff to ensure these support the function s aims and objectives. Operating The Passage s disciplinary and grievance procedures where necessary. Resource Centre Management Working closely with the Operations Coordinator to ensure the provision of high-quality service delivery within the Passage Resource Centre through: Assisting with incident management and follow up to instances of anti-social behaviour, or other breaches of the Service User Agreement. Assisting with Duty Manager shift cover within the Resource Centre as needed to ensure service continuity. Prompt follow up of maintenance issues. Liaison with the Facilities Team to ensure provision of quality and seamless service management. Processing and responding promptly and objectively to complaints from service users and other agencies as required. Ensuring property related risk management and assessment procedures are followed by all team members. Networking, Liaison and Resource-building To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate. To identify volunteering opportunities, for both corporate partners and individuals, to add value to the work of the team and ensure volunteering policies and procedures are put into place and monitored To work collaboratively with the Service Manager to attend external meetings, manage internal and external communication effectively, encourage and seek opportunities to maintain partnerships across the sector. Information Management Ensuring the team is recording and updating. To ensure the Resettlement Team are keeping accurate record keeping, while maintaining timely record keeping using internal database as well as client files and ensuring all record keeping is kept securely in line with General Data Protection Regulations (GDPR). Ensuring that The Passage s policies and procedures in relation to information management, monitoring and reporting are fully implemented, in an accurate and timely way, ensuring that all staff members are clear about their responsibilities. Ensuring the collation and submission of accurate and timely monitoring information for external bodies as required. Participating in the production of promotional information in relation to The Passage s services. Regularly reviewing and analysing data from In-Form to identify gaps in delivery, monitor caseloads, identify trends and to plan service delivery. Work closely with the Service Manager to produce high quality and engaging reports for our funders (both voluntary and statutory) and supporters that demonstrates both hard and soft outcomes that our services achieve. Finance To liaise with the Finance team in the preparation of project budgets. To monitor the service s income and expenditure in line with the budget. To monitor and authorise staff-related and office expenditure in line with the organisational and service budget and in line with financial regulations. GENERAL RESPONSIBILITIES To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients. To adhere to The Passage s Policies and Procedures at all times. To provide or arrange cover for other members of the team and division as necessary. Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement, training, and development. To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff Attend and participate in internal & external divisional and team meetings and other forums as required. To contribute to the effective implementation of The Passage s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults. In conjunction with other managers and the Head of Community Services, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. To always undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values, and ethos of The Passage. Undertake any other duties that may be required which are commensurate with the role or organisational requirements. This job description covers the current range of duties and will be reviewed from time to time. It is The Passage s aim to reach agreement on changes, but if agreement is not possible, The Passage reserves the right to change this job description.
Trainee Retrofit Coordinator - Social Housing Repairs and Maintenance Based in Hatfield Full-Time, permanent position £30-35k depending on experience You must have your Level 5 Retrofit Coordinaor Qualification to be considered for this role. We are currently working with a leading property services business to recruit a Trainee Retrofit Coordinator to join their team in Hertfordshire click apply for full job details
Feb 09, 2026
Full time
Trainee Retrofit Coordinator - Social Housing Repairs and Maintenance Based in Hatfield Full-Time, permanent position £30-35k depending on experience You must have your Level 5 Retrofit Coordinaor Qualification to be considered for this role. We are currently working with a leading property services business to recruit a Trainee Retrofit Coordinator to join their team in Hertfordshire click apply for full job details
Rare opportunity to work within an innovative and dynamic company that invests significantly in training and development for each staff member ! They are currently looking for a driven and committed individual to join their highly successful team based in Quedgeley, Gloucester on a full time permanent basis. With over 120 staff, theres always the chance to socialise with colleagues, but hard work a click apply for full job details
Feb 09, 2026
Full time
Rare opportunity to work within an innovative and dynamic company that invests significantly in training and development for each staff member ! They are currently looking for a driven and committed individual to join their highly successful team based in Quedgeley, Gloucester on a full time permanent basis. With over 120 staff, theres always the chance to socialise with colleagues, but hard work a click apply for full job details
Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio. Responsibilities: Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements. Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information. Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of the homes. To respond to lettings, allocations and rehousing enquiries from customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about services. Minimise re-let times of available homes and work with others (e.g. renew) to review lets against urgent needs e.g. decants. Co-ordinate the completion of all required property processes and documents to allow efficient letting of the property, to include Gas Certificates, Electrical Performance Certificates, EPCs, post inspections, keys, offer letters, etc. Experience and skills: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Customer-focused approach, conducting functions in a sensitive, compliant, responsible, and transparent manner. Detail focused, with the ability to ensure strict compliance with general and scheme specific nomination agreements. Proven experience in delivering excellent customer service with strong interpersonal skills, adhering to best practices and achieving best value. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. 20.84 ph PAYE - 27.56 ph Umbrella
Feb 07, 2026
Seasonal
Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio. Responsibilities: Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements. Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information. Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of the homes. To respond to lettings, allocations and rehousing enquiries from customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about services. Minimise re-let times of available homes and work with others (e.g. renew) to review lets against urgent needs e.g. decants. Co-ordinate the completion of all required property processes and documents to allow efficient letting of the property, to include Gas Certificates, Electrical Performance Certificates, EPCs, post inspections, keys, offer letters, etc. Experience and skills: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Customer-focused approach, conducting functions in a sensitive, compliant, responsible, and transparent manner. Detail focused, with the ability to ensure strict compliance with general and scheme specific nomination agreements. Proven experience in delivering excellent customer service with strong interpersonal skills, adhering to best practices and achieving best value. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. 20.84 ph PAYE - 27.56 ph Umbrella
BDS Recruitment are working with a leading housing association in their sdearch for a Voids and Letting Coordinator. Hours: Mon - Fri 9am - 5pm Schedule: 3 days in the office and 2 days from home (Thursday and Friday) Contract: 6 months with potential extension Rates: 20.84 paye or 27.56 umbrella Duties: Managing all lettings and transfers, by working collaboratively with customers and colleagues. Adhere to all general and scheme specific nomination agreements, policies and legislation. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of our homes. Criteria: : Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. Highly organised with strong problem-solving skills, focused on delivering effective solutions. Strong written and verbal communication skills, with the ability to convey complex information clearly to diverse audiences. Please apply now for immediate consideration or call to discuss this opportunity further.
Feb 06, 2026
Full time
BDS Recruitment are working with a leading housing association in their sdearch for a Voids and Letting Coordinator. Hours: Mon - Fri 9am - 5pm Schedule: 3 days in the office and 2 days from home (Thursday and Friday) Contract: 6 months with potential extension Rates: 20.84 paye or 27.56 umbrella Duties: Managing all lettings and transfers, by working collaboratively with customers and colleagues. Adhere to all general and scheme specific nomination agreements, policies and legislation. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of our homes. Criteria: : Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. Highly organised with strong problem-solving skills, focused on delivering effective solutions. Strong written and verbal communication skills, with the ability to convey complex information clearly to diverse audiences. Please apply now for immediate consideration or call to discuss this opportunity further.
Tenancy Coordinator - Part time Location: Mainly Harlow but will also be required to work 7 hours at Resting Seat House Braintree (you will get paid mileage) Hours: Part-time 22.5 Hours Hourly Rate: 12.60 paye Temporary assignment length: 2 months ongoing About the Role: We are seeking a dedicated and proactive Tenancy Coordinator to join our team and oversee the health, safety, and well being of residents within our LiveSmart scheme. This role is key to ensuring a secure, supportive, and comfortable living environment for all residents, while actively managing safety checks, liaising with residents, and addressing any anti-social behaviour concerns. Key Responsibilities: Safety Checks: Conduct weekly, monthly, and quarterly health and safety checks on the property to ensure compliance and create a safe living space. Liaising with Residents: Act as a liaison between residents and management, ensuring that residents' needs and concerns are heard and addressed promptly. Resident Support: Assist new residents with the sign-up process and provide guidance, ensuring they settle into the community smoothly. Anti-Social Behaviour Management: Respond to and manage any incidents of anti-social behaviour, working collaboratively with local authorities and other stakeholders to resolve issues and maintain a peaceful environment. Reporting and Record-Keeping: Maintain accurate records of safety checks, incidents, and interactions with residents, ensuring all actions are logged and followed up as necessary. Skills and Qualifications: Previous experience in property management, community support, or a similar role. Strong understanding of health and safety standards and regulations. Excellent communication and interpersonal skills, with the ability to engage and support residents. Ability to manage and resolve conflict effectively, especially in challenging situations. Proactive, organised, and detail-oriented approach to work. Why Join Us? Impactful Work: Play a crucial role in ensuring the safety and well being of a diverse community of residents. Supportive Team: Join a friendly, supportive team dedicated to improving the quality of life for our residents. Professional Development: Opportunities for growth and training in safety and security management. If you are a motivated and dedicated professional looking to make a positive impact in the housing sector, this opportunity may be a perfect fit for you. Please send through your updated CV to apply Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Feb 06, 2026
Seasonal
Tenancy Coordinator - Part time Location: Mainly Harlow but will also be required to work 7 hours at Resting Seat House Braintree (you will get paid mileage) Hours: Part-time 22.5 Hours Hourly Rate: 12.60 paye Temporary assignment length: 2 months ongoing About the Role: We are seeking a dedicated and proactive Tenancy Coordinator to join our team and oversee the health, safety, and well being of residents within our LiveSmart scheme. This role is key to ensuring a secure, supportive, and comfortable living environment for all residents, while actively managing safety checks, liaising with residents, and addressing any anti-social behaviour concerns. Key Responsibilities: Safety Checks: Conduct weekly, monthly, and quarterly health and safety checks on the property to ensure compliance and create a safe living space. Liaising with Residents: Act as a liaison between residents and management, ensuring that residents' needs and concerns are heard and addressed promptly. Resident Support: Assist new residents with the sign-up process and provide guidance, ensuring they settle into the community smoothly. Anti-Social Behaviour Management: Respond to and manage any incidents of anti-social behaviour, working collaboratively with local authorities and other stakeholders to resolve issues and maintain a peaceful environment. Reporting and Record-Keeping: Maintain accurate records of safety checks, incidents, and interactions with residents, ensuring all actions are logged and followed up as necessary. Skills and Qualifications: Previous experience in property management, community support, or a similar role. Strong understanding of health and safety standards and regulations. Excellent communication and interpersonal skills, with the ability to engage and support residents. Ability to manage and resolve conflict effectively, especially in challenging situations. Proactive, organised, and detail-oriented approach to work. Why Join Us? Impactful Work: Play a crucial role in ensuring the safety and well being of a diverse community of residents. Supportive Team: Join a friendly, supportive team dedicated to improving the quality of life for our residents. Professional Development: Opportunities for growth and training in safety and security management. If you are a motivated and dedicated professional looking to make a positive impact in the housing sector, this opportunity may be a perfect fit for you. Please send through your updated CV to apply Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Job Title: Asset Coordinator Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Asset Coordinator with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: To provide comprehensive administrative, coordination and customer support to the Technical and Repairs Service with a specialist focus on Damp & Mould case management. The role ensures all damp & mould reports are logged, triaged, monitored and completed in accordance with legal and regulatory frameworks (including Awaab's Law and HHSRS). The postholder also supports wider Repairs functions including call handling, job logging, appointment scheduling, contractor liaison and evidence management to ensure responsive repairs and maintenance services are delivered efficiently and professionally. Key Responsibilities: Call Handling & Customer Service - Act as a first point of contact for all repairs and damp & mould enquiries across phone, Teams, WhatsApp/8x8, email and in-person. Damp & Mould Case Management & Awaab's Law Compliance - Act as the primary coordinator for all Damp & Mould (D&M) reports, ensuring every case is logged promptly, accurately and in line with statutory and organisational requirements Disrepair Coordination - Log and administer disrepair notifications, ensuring all legal deadlines and compliance requirements are met. Technical Repairs Support - Coordinate technical and complex repairs referred by Surveyors or senior staff Resident & Contractor Communication - Act as a key point of contact for residents regarding D&M, disrepair and technical cases, providing timely, clear and empathetic communication. Data, Reporting & Compliance - Keep all case records up to date in NEC and other asset management systems Repairs Logging, Job Raising & Insite Administration - Log repairs and D&M works orders accurately in NEC with correct SOR codes, priority levels and contractor allocation. Experience and Skills: Knowledge of relevant legislation such as Landlord & Tenant Act, Homes (Fitness for Human Habitation) Act, and HHSRS. Experience supporting legal disrepair cases or technical inspections. Understanding of building pathology and common structural/repairs Experience in housing repairs, property services or asset management administration. Strong organisational skills with the ability to manage high workloads and competing priorities. Excellent customer service and communication skills, particularly with vulnerable residents. Good understanding of damp & mould issues, disrepair obligations and technical repairs processes (training can be provided). Ability to work confidently with contractors, surveyors and internal teams. Competent in using housing/repairs systems (e.g. NEC, CRM) and Microsoft Office. High level of accuracy in data entry, record keeping and case documentation. Excellent interpersonal skills to support work with customers across a range of circumstances Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility Excellent time management skills and able to prioritise, plan own workload and show flexibility Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Asset Coordinator, Asset Administrator, Customer Support Administrator, Housing Support Administrator, Housing Asset Support, may also be considered for this role.
Feb 06, 2026
Full time
Job Title: Asset Coordinator Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Asset Coordinator with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: To provide comprehensive administrative, coordination and customer support to the Technical and Repairs Service with a specialist focus on Damp & Mould case management. The role ensures all damp & mould reports are logged, triaged, monitored and completed in accordance with legal and regulatory frameworks (including Awaab's Law and HHSRS). The postholder also supports wider Repairs functions including call handling, job logging, appointment scheduling, contractor liaison and evidence management to ensure responsive repairs and maintenance services are delivered efficiently and professionally. Key Responsibilities: Call Handling & Customer Service - Act as a first point of contact for all repairs and damp & mould enquiries across phone, Teams, WhatsApp/8x8, email and in-person. Damp & Mould Case Management & Awaab's Law Compliance - Act as the primary coordinator for all Damp & Mould (D&M) reports, ensuring every case is logged promptly, accurately and in line with statutory and organisational requirements Disrepair Coordination - Log and administer disrepair notifications, ensuring all legal deadlines and compliance requirements are met. Technical Repairs Support - Coordinate technical and complex repairs referred by Surveyors or senior staff Resident & Contractor Communication - Act as a key point of contact for residents regarding D&M, disrepair and technical cases, providing timely, clear and empathetic communication. Data, Reporting & Compliance - Keep all case records up to date in NEC and other asset management systems Repairs Logging, Job Raising & Insite Administration - Log repairs and D&M works orders accurately in NEC with correct SOR codes, priority levels and contractor allocation. Experience and Skills: Knowledge of relevant legislation such as Landlord & Tenant Act, Homes (Fitness for Human Habitation) Act, and HHSRS. Experience supporting legal disrepair cases or technical inspections. Understanding of building pathology and common structural/repairs Experience in housing repairs, property services or asset management administration. Strong organisational skills with the ability to manage high workloads and competing priorities. Excellent customer service and communication skills, particularly with vulnerable residents. Good understanding of damp & mould issues, disrepair obligations and technical repairs processes (training can be provided). Ability to work confidently with contractors, surveyors and internal teams. Competent in using housing/repairs systems (e.g. NEC, CRM) and Microsoft Office. High level of accuracy in data entry, record keeping and case documentation. Excellent interpersonal skills to support work with customers across a range of circumstances Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility Excellent time management skills and able to prioritise, plan own workload and show flexibility Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Asset Coordinator, Asset Administrator, Customer Support Administrator, Housing Support Administrator, Housing Asset Support, may also be considered for this role.
Facilities Coordinator Location: Eastleigh, Hampshire Contract: this is a 12 week temporary contract, to remain permanently for the right candidate. Salary: £31,438 P/A Hours: Monday to Friday, full-time We re working with a well-respected organisation in Eastleigh who are looking for an experienced Facilities Coordinator to support their facilities and workplace services across housing offices and operational sites. This is a hands-on, fast-paced role and a great temp-to-perm opportunity for someone with facilities or workplace coordination experience, ideally within housing or a similarly regulated environment. Key responsibilities: Carrying out regular building inspections across offices and sites Managing actions from inspections, audits, and service requests Coordinating repairs, maintenance, and compliance works Managing contractors and suppliers on site Supporting colleagues via a workplace helpdesk Assisting with audits including fire risk and health & safety assessments Supporting office moves, refurbishments, and space planning Supporting building security and business continuity activity The ideal candidate: Experience in facilities management, workplace coordination, or similar Background in property, or a regulated environment desirable Proactive, organised, and able to manage multiple priorities Strong communication and stakeholder management skills Good IT skills (Outlook, Word, Excel) Full driving licence desirable Benefits: 28 days annual leave and 8 bank holidays Hybrid working in certain departments High employer pension contribution Employee discounts at 1,000+ retailers Enhanced maternity, paternity, and adoption leave Free optical benefits Please submit your CV to be considered, or call the Commercial Team on (phone number removed).
Feb 06, 2026
Seasonal
Facilities Coordinator Location: Eastleigh, Hampshire Contract: this is a 12 week temporary contract, to remain permanently for the right candidate. Salary: £31,438 P/A Hours: Monday to Friday, full-time We re working with a well-respected organisation in Eastleigh who are looking for an experienced Facilities Coordinator to support their facilities and workplace services across housing offices and operational sites. This is a hands-on, fast-paced role and a great temp-to-perm opportunity for someone with facilities or workplace coordination experience, ideally within housing or a similarly regulated environment. Key responsibilities: Carrying out regular building inspections across offices and sites Managing actions from inspections, audits, and service requests Coordinating repairs, maintenance, and compliance works Managing contractors and suppliers on site Supporting colleagues via a workplace helpdesk Assisting with audits including fire risk and health & safety assessments Supporting office moves, refurbishments, and space planning Supporting building security and business continuity activity The ideal candidate: Experience in facilities management, workplace coordination, or similar Background in property, or a regulated environment desirable Proactive, organised, and able to manage multiple priorities Strong communication and stakeholder management skills Good IT skills (Outlook, Word, Excel) Full driving licence desirable Benefits: 28 days annual leave and 8 bank holidays Hybrid working in certain departments High employer pension contribution Employee discounts at 1,000+ retailers Enhanced maternity, paternity, and adoption leave Free optical benefits Please submit your CV to be considered, or call the Commercial Team on (phone number removed).
Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Sheffield office. As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints. What's in it for you? Competitive basic salary dependent on experience Generous annual leave entitlement + bank holidays Bonus potential Potential future career growth What are we looking for? Experience working in a customer services role, ideally within the new build housing or property sectors. Ability to provide concise and accurate written or numerical reports when required Confident communicator both verbally and written Good computer skills (especially Word and Excel) Key Responsibilities: Manage all communication and administration related to Customer Care. Resolve validated complaints efficiently, seeking direction when necessary. Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades. Update and maintain defect records accurately. Follow up with trades/suppliers for updates and bring persistent faults to the attention of the Construction and Technical teams. Create Homeowner Guides for live developments and ensure Handover Packs meet Housing Associations requirements. IF THIS IS YOU, WHY NOT APPLY NOW!
Feb 06, 2026
Full time
Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Sheffield office. As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints. What's in it for you? Competitive basic salary dependent on experience Generous annual leave entitlement + bank holidays Bonus potential Potential future career growth What are we looking for? Experience working in a customer services role, ideally within the new build housing or property sectors. Ability to provide concise and accurate written or numerical reports when required Confident communicator both verbally and written Good computer skills (especially Word and Excel) Key Responsibilities: Manage all communication and administration related to Customer Care. Resolve validated complaints efficiently, seeking direction when necessary. Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades. Update and maintain defect records accurately. Follow up with trades/suppliers for updates and bring persistent faults to the attention of the Construction and Technical teams. Create Homeowner Guides for live developments and ensure Handover Packs meet Housing Associations requirements. IF THIS IS YOU, WHY NOT APPLY NOW!
Voids & Repairs Coordinator Central London Charity Housing Provider 40,000 circa + Bonus Monday-Friday I'm currently recruiting for a Voids & Repairs Coordinator on behalf of a well-established charity based in Central London , specialising in the delivery of high-quality, affordable rental homes . This is a key operational role, ideal for someone who thrives on organisation, planning, and ownership. The focus is simple but critical: keep void periods to an absolute minimum , while ensuring properties are consistently inspected and maintained throughout the tenancy to avoid surprises at move-out stage. The role Working closely with property management teams and external contractors, you'll take ownership of the end-to-end voids and repairs process, ensuring a smooth, well-planned turnaround when tenancies end. Key responsibilities include: Proactively managing void periods to minimise lost rental time Carrying out and coordinating regular property inspections during tenancies Liaising closely with property management to plan upcoming works Instructing, coordinating and overseeing contractors Scheduling and managing works to agreed timescales and budgets Ensuring properties are handed back to a high standard, ready for re-let Maintaining clear records and managing your own workload and priorities The person I'm looking to speak with candidates who are: Highly organised and comfortable managing their own schedule and deadlines Confident dealing with contractors and internal stakeholders Experienced in voids, repairs, property maintenance or housing operations Proactive, detail-focused and solutions-driven Comfortable working autonomously within a structured environment What's on offer Salary circa 40,000 + bonus Monday to Friday working pattern Central London location The opportunity to work with a values-led charity making a genuine social impact A role with real ownership and visibility If you're someone who enjoys keeping multiple plates spinning, takes pride in well-run processes, and wants to apply your skills within a purpose-driven organisation, I'd love to have a conversation.
Feb 06, 2026
Full time
Voids & Repairs Coordinator Central London Charity Housing Provider 40,000 circa + Bonus Monday-Friday I'm currently recruiting for a Voids & Repairs Coordinator on behalf of a well-established charity based in Central London , specialising in the delivery of high-quality, affordable rental homes . This is a key operational role, ideal for someone who thrives on organisation, planning, and ownership. The focus is simple but critical: keep void periods to an absolute minimum , while ensuring properties are consistently inspected and maintained throughout the tenancy to avoid surprises at move-out stage. The role Working closely with property management teams and external contractors, you'll take ownership of the end-to-end voids and repairs process, ensuring a smooth, well-planned turnaround when tenancies end. Key responsibilities include: Proactively managing void periods to minimise lost rental time Carrying out and coordinating regular property inspections during tenancies Liaising closely with property management to plan upcoming works Instructing, coordinating and overseeing contractors Scheduling and managing works to agreed timescales and budgets Ensuring properties are handed back to a high standard, ready for re-let Maintaining clear records and managing your own workload and priorities The person I'm looking to speak with candidates who are: Highly organised and comfortable managing their own schedule and deadlines Confident dealing with contractors and internal stakeholders Experienced in voids, repairs, property maintenance or housing operations Proactive, detail-focused and solutions-driven Comfortable working autonomously within a structured environment What's on offer Salary circa 40,000 + bonus Monday to Friday working pattern Central London location The opportunity to work with a values-led charity making a genuine social impact A role with real ownership and visibility If you're someone who enjoys keeping multiple plates spinning, takes pride in well-run processes, and wants to apply your skills within a purpose-driven organisation, I'd love to have a conversation.
Job Title: Senior Facilities Co-Ordinator Location: London Commence Date: April 2026 Work Times: Monday to Friday (8am - 5pm) Salary: Details on application Purpose of Job We now have an opportunity for an onsite Senior Facilities Coordinator at a client Data Centre. Working within the remote CBRE team, the role offers development potential for any candidate wanting to work on the leading edge of the growing Data Centre industry. The Sr Facilities Coordinator will report to the designated account management team member. They will coordinate the FM requirements as required and will arrange and supervise Services Contractors as required. Responsibilities: Assist in employee moves, coordinating with movers, vendors, and internal/external staff. Plan and organize internal and building-to-building moves. Initiate purchase orders and manage invoicing and expenses within budget. Manage facilities staff and ensure continuous service. Resolve issues with staff/building engineers and vendors. Respond to client requests and resolve concerns. Serve as primary contact for maintenance requests and manage work orders. Schedule repairs and maintenance with vendors and contractors. Perform property inspections and tours including workspace sweeps for repairs or upgrades. Ensure furniture is functional and conforms to standards; monitor and audit installations. Assist in vendor negotiations and monitor performance. Coordinate maintenance programs and safety programs. Communicate with landlords/managing agents regarding property conditions. Create reports and analyze data related to property objectives. Oversee maintenance/repair assignments by technicians, vendors, and contractors. Respond to client inquiries and ensure quality service delivery. Assist in operating and capital budget preparation. Manage vendor relationships and train vendors on procedures. Process invoices and ensure proper cost center coding. Assist in reviewing financial reports and explaining variances. Use PC/PDA for work order system, email, and training. Acknowledge client inquiries and collect work orders. Collect performance and progress reports. File work orders, proposals, and vendor paperwork. Follow instructions and respond to inquiries or complaints. Use existing procedures to solve problems with limited discretion. Deliver output by following defined procedures under supervision. Other duties as assigned Key Personal Requirements: Background in Integrated Facility Management (IFM) and contracts. Degree, trade, or relevant experience plus High School Diploma or GED. Basic understanding of Mechanical and Electrical Services. Excellent communication and client relationship skills. Strong financial understanding. Ability to supervise commercial relationships and address poor performance. Capable of resolving contentious situations. Strong numerical, verbal, and written reporting skills. Competency with spreadsheets, Outlook, Word, and other office software. Understanding of FM discipline, contract, Health and Safety legislation, and green issues. Willingness to be hands-on and travel to other CBRE sites. Ability to follow basic work routines and standards. Strong organizational skills and inquisitive mindset. Basic math skills for calculating percentages, discounts, and markups. Character: Committed to the delivery of excellent customer service. Calm manner, able to work under pressure. Self-motivated, ability to work on own initiative. Punctual and reliable. Good attention to detail. A team player, able to work with CBRE and client's staff at all levels. Circumstances: Flexible working patterns to support business needs. Willingness to learn and benefit from training programs. Work with landlords, tenants, and service providers to implement procedures and reporting The ability to learn quickly and to gain maximum benefit from extensive training and development programs aimed at ensuring that any identified knowledge or experience deficiencies are addressed in the short term. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decis ions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 06, 2026
Full time
Job Title: Senior Facilities Co-Ordinator Location: London Commence Date: April 2026 Work Times: Monday to Friday (8am - 5pm) Salary: Details on application Purpose of Job We now have an opportunity for an onsite Senior Facilities Coordinator at a client Data Centre. Working within the remote CBRE team, the role offers development potential for any candidate wanting to work on the leading edge of the growing Data Centre industry. The Sr Facilities Coordinator will report to the designated account management team member. They will coordinate the FM requirements as required and will arrange and supervise Services Contractors as required. Responsibilities: Assist in employee moves, coordinating with movers, vendors, and internal/external staff. Plan and organize internal and building-to-building moves. Initiate purchase orders and manage invoicing and expenses within budget. Manage facilities staff and ensure continuous service. Resolve issues with staff/building engineers and vendors. Respond to client requests and resolve concerns. Serve as primary contact for maintenance requests and manage work orders. Schedule repairs and maintenance with vendors and contractors. Perform property inspections and tours including workspace sweeps for repairs or upgrades. Ensure furniture is functional and conforms to standards; monitor and audit installations. Assist in vendor negotiations and monitor performance. Coordinate maintenance programs and safety programs. Communicate with landlords/managing agents regarding property conditions. Create reports and analyze data related to property objectives. Oversee maintenance/repair assignments by technicians, vendors, and contractors. Respond to client inquiries and ensure quality service delivery. Assist in operating and capital budget preparation. Manage vendor relationships and train vendors on procedures. Process invoices and ensure proper cost center coding. Assist in reviewing financial reports and explaining variances. Use PC/PDA for work order system, email, and training. Acknowledge client inquiries and collect work orders. Collect performance and progress reports. File work orders, proposals, and vendor paperwork. Follow instructions and respond to inquiries or complaints. Use existing procedures to solve problems with limited discretion. Deliver output by following defined procedures under supervision. Other duties as assigned Key Personal Requirements: Background in Integrated Facility Management (IFM) and contracts. Degree, trade, or relevant experience plus High School Diploma or GED. Basic understanding of Mechanical and Electrical Services. Excellent communication and client relationship skills. Strong financial understanding. Ability to supervise commercial relationships and address poor performance. Capable of resolving contentious situations. Strong numerical, verbal, and written reporting skills. Competency with spreadsheets, Outlook, Word, and other office software. Understanding of FM discipline, contract, Health and Safety legislation, and green issues. Willingness to be hands-on and travel to other CBRE sites. Ability to follow basic work routines and standards. Strong organizational skills and inquisitive mindset. Basic math skills for calculating percentages, discounts, and markups. Character: Committed to the delivery of excellent customer service. Calm manner, able to work under pressure. Self-motivated, ability to work on own initiative. Punctual and reliable. Good attention to detail. A team player, able to work with CBRE and client's staff at all levels. Circumstances: Flexible working patterns to support business needs. Willingness to learn and benefit from training programs. Work with landlords, tenants, and service providers to implement procedures and reporting The ability to learn quickly and to gain maximum benefit from extensive training and development programs aimed at ensuring that any identified knowledge or experience deficiencies are addressed in the short term. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decis ions, and we ask that candidates disclose any use of AI in the application and interview process.
A leading insurance firm is seeking a Claims Coordinator/Property Claims Handler for a hybrid role in Manchester. The position entails managing insurance repair processes, communicating with stakeholders, and ensuring quality control. Candidates should bring experience in insurance claims handling and possess strong problem-solving abilities. Competitive salary and extensive benefits are offered, fostering a supportive work environment.
Feb 06, 2026
Full time
A leading insurance firm is seeking a Claims Coordinator/Property Claims Handler for a hybrid role in Manchester. The position entails managing insurance repair processes, communicating with stakeholders, and ensuring quality control. Candidates should bring experience in insurance claims handling and possess strong problem-solving abilities. Competitive salary and extensive benefits are offered, fostering a supportive work environment.
Retrofit Coordinator Job in Manchester Retrofit Coordinator job, covering residential sites across Manchester and the North West. This role will involve overseeing and managing the retrofit process as part of a major regeneration programme, ensuring successful delivery of projects in line with PAS 2035 standards. Offering a salary of up to 55,000 + 4,500 car allowance + hybrid working + benefits. This opportunity is with a leading multidisciplinary consultancy delivering a broad range of services across the built environment, including surveying, architecture, M&E engineering, project management, and sustainability. With a growing team of over 250 professionals across the UK, they support clients in delivering safe, sustainable, and cost-effective solutions - predominantly in the public and residential sectors. Role & Responsibilities Oversee retrofit projects from assessment through to completion in line with PAS 2035 Coordinate with Retrofit Assessors, Designers, and Installers to ensure quality and compliance Review retrofit assessments, designs, and technical documentation Manage project documentation, risk assessments, and progress reports Liaise with residents, clients, and stakeholders throughout the retrofit process Conduct site visits across Manchester and surrounding areas Ensure works meet energy efficiency targets and sustainability objectives Required Skills & Experience Level 5 Diploma in Retrofit Coordination and Risk Management (essential) Preferably Level 3 Award in Energy Efficiency for Older and Traditional Buildings Experience in retrofit coordination within the housing sector Strong understanding of PAS 2035 and domestic energy efficiency measures Full UK driving licence and access to a vehicle What you get back 40,000 - 55,000 salary 4,500 car allowance Hybrid working (site-based with flexible office attendance) 25 days annual leave + birthday leave Pension scheme Life assurance Health cash plan Support with professional fees and development Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. See website for full terms & conditions. Retrofit Coordinator Job in Manchester - Your Property Recruitment Specialists ( Job Ref: (phone number removed) )
Feb 06, 2026
Full time
Retrofit Coordinator Job in Manchester Retrofit Coordinator job, covering residential sites across Manchester and the North West. This role will involve overseeing and managing the retrofit process as part of a major regeneration programme, ensuring successful delivery of projects in line with PAS 2035 standards. Offering a salary of up to 55,000 + 4,500 car allowance + hybrid working + benefits. This opportunity is with a leading multidisciplinary consultancy delivering a broad range of services across the built environment, including surveying, architecture, M&E engineering, project management, and sustainability. With a growing team of over 250 professionals across the UK, they support clients in delivering safe, sustainable, and cost-effective solutions - predominantly in the public and residential sectors. Role & Responsibilities Oversee retrofit projects from assessment through to completion in line with PAS 2035 Coordinate with Retrofit Assessors, Designers, and Installers to ensure quality and compliance Review retrofit assessments, designs, and technical documentation Manage project documentation, risk assessments, and progress reports Liaise with residents, clients, and stakeholders throughout the retrofit process Conduct site visits across Manchester and surrounding areas Ensure works meet energy efficiency targets and sustainability objectives Required Skills & Experience Level 5 Diploma in Retrofit Coordination and Risk Management (essential) Preferably Level 3 Award in Energy Efficiency for Older and Traditional Buildings Experience in retrofit coordination within the housing sector Strong understanding of PAS 2035 and domestic energy efficiency measures Full UK driving licence and access to a vehicle What you get back 40,000 - 55,000 salary 4,500 car allowance Hybrid working (site-based with flexible office attendance) 25 days annual leave + birthday leave Pension scheme Life assurance Health cash plan Support with professional fees and development Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. See website for full terms & conditions. Retrofit Coordinator Job in Manchester - Your Property Recruitment Specialists ( Job Ref: (phone number removed) )
Our client, a local business in Thame are seeking a property co-ordinator to join a small, friendly, and professional team. The Coordinator will support the team in the day-to-day management of a portfolio of residential services. The role focuses on delivering excellent customer support while assisting with service coordination, inspections, and administrative tasks. Job Spec Assist in overseeing a portfolio of approximately 150 residential accounts Act as the first point of contact for customers regarding service or maintenance issues Log and track requests, liaising with approved contractors and service providers Help arrange routine inspections and follow-up actions Support renewal and end-of-service processes Assist with coordinating move-in, move-out, and inventory-related tasks Support marketing and customer visits where required Maintain accurate customer and service records using the CRM system Assist in monitoring compliance documentation (Gas, Electrical, EPC, etc.) Ensure records are correctly filed and kept up to date in line with current UK legislation Provide a friendly and professional service to customers and stakeholders Respond to enquiries by phone, email, and in person Escalate complex issues to senior team members when required Represent the organisation positively at all times Additional Information Previous experience in a customer-facing role Strong organisational and time-management skills Excellent communication skills (written and verbal) Ability to manage multiple tasks and priorities in a busy environment Hours (9am-6pm) with 25 days holiday
Feb 05, 2026
Full time
Our client, a local business in Thame are seeking a property co-ordinator to join a small, friendly, and professional team. The Coordinator will support the team in the day-to-day management of a portfolio of residential services. The role focuses on delivering excellent customer support while assisting with service coordination, inspections, and administrative tasks. Job Spec Assist in overseeing a portfolio of approximately 150 residential accounts Act as the first point of contact for customers regarding service or maintenance issues Log and track requests, liaising with approved contractors and service providers Help arrange routine inspections and follow-up actions Support renewal and end-of-service processes Assist with coordinating move-in, move-out, and inventory-related tasks Support marketing and customer visits where required Maintain accurate customer and service records using the CRM system Assist in monitoring compliance documentation (Gas, Electrical, EPC, etc.) Ensure records are correctly filed and kept up to date in line with current UK legislation Provide a friendly and professional service to customers and stakeholders Respond to enquiries by phone, email, and in person Escalate complex issues to senior team members when required Represent the organisation positively at all times Additional Information Previous experience in a customer-facing role Strong organisational and time-management skills Excellent communication skills (written and verbal) Ability to manage multiple tasks and priorities in a busy environment Hours (9am-6pm) with 25 days holiday
Claims Coordinator/Property Claims Handler - Manchester/Hybrid We are seeking a Buildings Case Manager with a background in insurance claims handling. This hybrid role involves managing repair works with the contractor network following insurance claim approvals. Key responsibilities include appointing contractors, overseeing repair processes, validating estimates and final accounts, ensuring SLA compliance, and escalating issues. You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements. We are seeking someone with experience in insurance repair work, technical building support, and appointment scheduling. You must manage challenging conversations, prioritize urgent repairs, and work both independently and in a team. There is a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program. Interestedapplicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD-170. For all other vacancies, take a look at our website - exchange-street.co.uk
Feb 05, 2026
Full time
Claims Coordinator/Property Claims Handler - Manchester/Hybrid We are seeking a Buildings Case Manager with a background in insurance claims handling. This hybrid role involves managing repair works with the contractor network following insurance claim approvals. Key responsibilities include appointing contractors, overseeing repair processes, validating estimates and final accounts, ensuring SLA compliance, and escalating issues. You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements. We are seeking someone with experience in insurance repair work, technical building support, and appointment scheduling. You must manage challenging conversations, prioritize urgent repairs, and work both independently and in a team. There is a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program. Interestedapplicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD-170. For all other vacancies, take a look at our website - exchange-street.co.uk
Babergh and Mid Suffolk District Council
Great Wenham, Essex
Babergh and Mid Suffolk District Council are looking to recruit a Resident Liaison and Project Co-ordinator to join our team based in Great Wenham, Colchester . You will join us on a Full Time, Fixed Term or Secondment opportunity for 12 months (maternity cover). The successful candidate will earn a competitive salary of £31,537 - £36,363 per annum (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Resident Liaison and Project Coordinator (Housing Capital Projects) to join our Property Assets and Compliance Team within our Housing Directorate. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Reporting to the Business Services Manager you will deliver a highly effective, customer-centric, and innovative business support function. You will: provide proactive programme and project administration support to the Project Manager for the Housing Capital Project provide effective support for the everyday running of programmes and projects, in accordance with the project management framework set up, undertake, and manage the customer/resident liaison across multiple programmes / projects attend customer/resident liaison meetings either face to face or digitally to ensure a high performing customer centric service is delivered be responsible for ensuring complaints are responded to, and areas of customer dissatisfaction addressed raise and process work orders/purchase orders, process invoices, including variation requests oversee programmes and project timetables, including communicating with team members to maintain key milestones You will need to have a full driving licence and access to a car to conduct home visits and fulfil the duties of the role. About you You will have: an NVQ Level 3, ONC, or equivalent qualification, or demonstrate comparable knowledge gained through experience experience of assisting in project managing work projects and investment programmes experience in the customer/resident liaison process in relation to setting up, undertaking and managing a proactive approach at all times, flexible and pragmatic, supporting and guiding colleagues when required. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. For more information, visit our Employee Benefits page . Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 11pm, 22 February 2026. If you think you have what it takes to be successful in this Resident Liaison and Project Co-ordinator role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Feb 05, 2026
Contractor
Babergh and Mid Suffolk District Council are looking to recruit a Resident Liaison and Project Co-ordinator to join our team based in Great Wenham, Colchester . You will join us on a Full Time, Fixed Term or Secondment opportunity for 12 months (maternity cover). The successful candidate will earn a competitive salary of £31,537 - £36,363 per annum (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Resident Liaison and Project Coordinator (Housing Capital Projects) to join our Property Assets and Compliance Team within our Housing Directorate. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Reporting to the Business Services Manager you will deliver a highly effective, customer-centric, and innovative business support function. You will: provide proactive programme and project administration support to the Project Manager for the Housing Capital Project provide effective support for the everyday running of programmes and projects, in accordance with the project management framework set up, undertake, and manage the customer/resident liaison across multiple programmes / projects attend customer/resident liaison meetings either face to face or digitally to ensure a high performing customer centric service is delivered be responsible for ensuring complaints are responded to, and areas of customer dissatisfaction addressed raise and process work orders/purchase orders, process invoices, including variation requests oversee programmes and project timetables, including communicating with team members to maintain key milestones You will need to have a full driving licence and access to a car to conduct home visits and fulfil the duties of the role. About you You will have: an NVQ Level 3, ONC, or equivalent qualification, or demonstrate comparable knowledge gained through experience experience of assisting in project managing work projects and investment programmes experience in the customer/resident liaison process in relation to setting up, undertaking and managing a proactive approach at all times, flexible and pragmatic, supporting and guiding colleagues when required. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. For more information, visit our Employee Benefits page . Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 11pm, 22 February 2026. If you think you have what it takes to be successful in this Resident Liaison and Project Co-ordinator role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Property Maintenance Manager - North London Location: North London Contract Type: Permanent Office Based Role Salary: £45,000 - £50,000 Company Overview Our client is a well-established property management agency based in North London, operating for over two decades. They're seeking an experienced Property Maintenance Manager to oversee all maintenance operations, manage teams and subcontractors, and drive operational excellence across their growing portfolio. If you have 5+ years' maintenance management experience and thrive in a hands-on leadership role, this is an excellent opportunity to advance your career. Position Overview This is a senior, hands-on role where you'll take full responsibility for the maintenance function. You'll manage in-house operatives, external subcontractors, and a team of 2-3 Maintenance Controllers. Your focus will be ensuring properties are maintained to high standards, managing void turnarounds efficiently, and maintaining control of budgets and timescales. You'll work across social housing, temporary accommodation and guaranteed rent schemes, bringing specialist knowledge to deliver quality outcomes for landlords and tenants. Responsibilities Provide accurate estimates and detailed costings for all maintenance works Assess jobs prior to attendance, setting clear timescales and oversight Train maintenance staff to social housing and temporary accommodation standards Supervise and manage void property turnarounds from start to completion Carry out property inspections and spot checks to maintain standards Manage and support insurance claims processes Provide technical maintenance support and guidance to staff Allocate work orders daily and manage workloads effectively Maintain the maintenance diary with daily accuracy and updates Manage and update Reapit Organiser or similar industry software systems Control project budgets, sign off invoices, timesheets and overtime Monitor vehicle tracking, expenses and petty cash Oversee the emergency maintenance line and respond to urgent issues Recruit Maintenance Operatives and source reliable subcontractors Ensure operatives are uniformed and vans are clean, stocked and audited Line manage Maintenance Operatives and Maintenance Coordinators Conduct daily, weekly and monthly operational meetings Sign off timesheets, overtime and invoices weekly Attend weekly management meetings with Directors Participate in monthly Profit and Loss meetings with Directors Requirements 5+ years' experience in property maintenance or maintenance management Strong understanding of maintenance operations and basic building/construction principles Proven experience managing maintenance teams and external subcontractors Experience working within social housing, temporary accommodation or similar environments Excellent organisational and leadership skills Confident, assertive and solution-focused management approach Strong technical maintenance knowledge across multiple trades Proficiency with maintenance management systems and software Ability to manage budgets, timesheets and financial oversight Benefits: Senior role with autonomy and responsibility Long-term career progression Opportunity to play a key role in an established and growing business A company canteen Company events Company pension Free parking On-site parking How to Apply If you're looking to advance your career and have the skills and experience to succeed in this Property Maintenance Manager role, please send your CV to (url removed) In your application, highlight specific examples of maintenance operations you've managed, teams you've led, and any experience with social housing or temporary accommodation properties. Please include your notice period and salary expectations.
Feb 04, 2026
Full time
Property Maintenance Manager - North London Location: North London Contract Type: Permanent Office Based Role Salary: £45,000 - £50,000 Company Overview Our client is a well-established property management agency based in North London, operating for over two decades. They're seeking an experienced Property Maintenance Manager to oversee all maintenance operations, manage teams and subcontractors, and drive operational excellence across their growing portfolio. If you have 5+ years' maintenance management experience and thrive in a hands-on leadership role, this is an excellent opportunity to advance your career. Position Overview This is a senior, hands-on role where you'll take full responsibility for the maintenance function. You'll manage in-house operatives, external subcontractors, and a team of 2-3 Maintenance Controllers. Your focus will be ensuring properties are maintained to high standards, managing void turnarounds efficiently, and maintaining control of budgets and timescales. You'll work across social housing, temporary accommodation and guaranteed rent schemes, bringing specialist knowledge to deliver quality outcomes for landlords and tenants. Responsibilities Provide accurate estimates and detailed costings for all maintenance works Assess jobs prior to attendance, setting clear timescales and oversight Train maintenance staff to social housing and temporary accommodation standards Supervise and manage void property turnarounds from start to completion Carry out property inspections and spot checks to maintain standards Manage and support insurance claims processes Provide technical maintenance support and guidance to staff Allocate work orders daily and manage workloads effectively Maintain the maintenance diary with daily accuracy and updates Manage and update Reapit Organiser or similar industry software systems Control project budgets, sign off invoices, timesheets and overtime Monitor vehicle tracking, expenses and petty cash Oversee the emergency maintenance line and respond to urgent issues Recruit Maintenance Operatives and source reliable subcontractors Ensure operatives are uniformed and vans are clean, stocked and audited Line manage Maintenance Operatives and Maintenance Coordinators Conduct daily, weekly and monthly operational meetings Sign off timesheets, overtime and invoices weekly Attend weekly management meetings with Directors Participate in monthly Profit and Loss meetings with Directors Requirements 5+ years' experience in property maintenance or maintenance management Strong understanding of maintenance operations and basic building/construction principles Proven experience managing maintenance teams and external subcontractors Experience working within social housing, temporary accommodation or similar environments Excellent organisational and leadership skills Confident, assertive and solution-focused management approach Strong technical maintenance knowledge across multiple trades Proficiency with maintenance management systems and software Ability to manage budgets, timesheets and financial oversight Benefits: Senior role with autonomy and responsibility Long-term career progression Opportunity to play a key role in an established and growing business A company canteen Company events Company pension Free parking On-site parking How to Apply If you're looking to advance your career and have the skills and experience to succeed in this Property Maintenance Manager role, please send your CV to (url removed) In your application, highlight specific examples of maintenance operations you've managed, teams you've led, and any experience with social housing or temporary accommodation properties. Please include your notice period and salary expectations.
Assistant Block Manager This is a progressive position with a clear career path that will lead to you becoming a fully fledged Block Property Manager with then a further increase in your salary. Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. You will directly assist the Head of Block Management and the Senior Partner in growing the existing 1,000 units in the Block Management managed portfolio. You will ideally have a proven track record within the Property Management function of a block or estate management business. You will be responsible for managing a portfolio of residential and commercial blocks currently consisting of 1,000 units in 35 to 40 blocks, ensuring the highest standards of service are delivered to our clients. You will be expected to carry out site inspections therefore a car driver with your own car is essential. Assistant Block Manager The Role: Provide administrative support to the Property Manager. Assist with the management of a portfolio of residential and commercial properties. Liaise with tenants, contractors, and other stakeholders. Monitor and track maintenance and repair requests. Prepare and distribute notices, letters, and other correspondence. Maintain accurate records and files. Assist with financial management, including invoicing and budget tracking. Conduct property inspections and prepare reports. Assist with the coordination of property viewings and new tenant move-ins. Handle general office duties such as answering phone calls and responding to emails. Assistant Block Manager Skills Required: A calm, unflappable person, with strength of character. Systematic approach with strong administrative skills. Problem solver. Ability to work under pressure, whilst maintaining attention to detail. Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Assistant Block Manager This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. Assistant Block Manager Remuneration: Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Feb 03, 2026
Full time
Assistant Block Manager This is a progressive position with a clear career path that will lead to you becoming a fully fledged Block Property Manager with then a further increase in your salary. Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. You will directly assist the Head of Block Management and the Senior Partner in growing the existing 1,000 units in the Block Management managed portfolio. You will ideally have a proven track record within the Property Management function of a block or estate management business. You will be responsible for managing a portfolio of residential and commercial blocks currently consisting of 1,000 units in 35 to 40 blocks, ensuring the highest standards of service are delivered to our clients. You will be expected to carry out site inspections therefore a car driver with your own car is essential. Assistant Block Manager The Role: Provide administrative support to the Property Manager. Assist with the management of a portfolio of residential and commercial properties. Liaise with tenants, contractors, and other stakeholders. Monitor and track maintenance and repair requests. Prepare and distribute notices, letters, and other correspondence. Maintain accurate records and files. Assist with financial management, including invoicing and budget tracking. Conduct property inspections and prepare reports. Assist with the coordination of property viewings and new tenant move-ins. Handle general office duties such as answering phone calls and responding to emails. Assistant Block Manager Skills Required: A calm, unflappable person, with strength of character. Systematic approach with strong administrative skills. Problem solver. Ability to work under pressure, whilst maintaining attention to detail. Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Assistant Block Manager This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. Assistant Block Manager Remuneration: Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
