Falcon Support Services
Loughborough, Leicestershire
Facilities Officer Job Description Position Title: Facilities Officer Location: Loughborough (work at other sites outside of Loughborough will be required) Hours of duty: 28 hours per week over 4/5 days. This can be discussed. Salary £13.94 per hour / £20,352.46 per annum Role Purpose: The Facilities Officer will support in ensuring the compliance, safety, and upkeep of our premises. Reporting to the Facilities and Compliance Manager and working closely with the facilities coordinator. The role involves supervising contractors, conducting inspections, completing compliance checks, ensuring good facilities standards and adherence to health and safety standards. This role requires a willingness to learn and be adaptable. The role will involve both collaborative work, but a lot of independent working, so being organised and showing initiative is key. You will often be on site carrying out checks or supervising contractors. You will play a vital role in maintaining a safe, secure, and welcoming environment for all our service users and staff alike. Main responsibilities: Completing property compliance checks in multiple properties as requested to do so. These include fire, building and legionella checks. Attending properties to provide access and ensure safety and compliance of contractors working on our sites where needed. Including ensuring work permits are completed, method statements and risk assessments are received where necessary and accurate. Ensuring these are filed accordingly. Completing other additional compliance and audit checks, including recording findings. All in aid to support safety and compliance across the Charity. These checks may include, but not be limited to vehicle, mould, fire doors, signage and CCTV. Escalating any concerns to the Facilities and Compliance Manager. Supporting the Facilities Coordinator with scheduling work with external contractors to complete reactive and planned works. Including advising staff teams of the work. Carrying out basic facilities triage work, including but not limited to attending to boiler faults and assessing program timers and CCTV concerns. Also carrying out basic maintenance tasks in properties, such as DIY tasks you may do at home. Overseeing storage and donations at storage location. Arranging collections and deliveries and supporting with collections where needed. Ensuring that regular checks of storage locations are carried out, recording relevant information and communicated out across the charity. Supporting with move on processes, including manual handling activities such as lifting and transporting resident items and stored items to residents new address. Assisting in the monitoring of fixed assets and property condition across the Charity. Supporting facilities projects such as refurbishments and void room turn arounds, including the possibility of assisting in painting alongside maintenance team. Supporting facilities project planning and helping implement new processes to aid compliance across the charity. Supporting waste management, obtaining permits and ensuring that waste is disposed of appropriately and in line with guidance. You may be asked to support waste disposal trips. Supporting Facilities and compliance officer in their absence with monitoring maintenance work on our internal database. Supporting environmental management strategies, looking at ways to improve recycling and energy use in projects. General duties Report all incidents of H&S on the appropriate platform. Report any safeguarding or substantial risk concerns to the appropriate project manager. To undertake/attend any training and/or meetings as required by the job role. To adhere to all of Falcon Support Services policies and procedures as well as any specific local procedures. Due to the nature of work, this post is exempt from the Rehabilitation of Offenders Act 1974 and will therefore require you to disclose all criminal convictions and comply with a Criminal Records Bureau check. To develop Falcon Support Services commitment to equal opportunities and to promote non-discriminatory project practices in all aspects of work undertaken. All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions. This job description is not intended to be an exhaustive list but to indicate the main responsibilities of the post, such additional duties may be undertaken which are reasonably commensurate with the level of post. Knowledge, Experience & Skills: Previous experience working in facilities or health and safety is desirable, but most importantly an ability to learn and use initiative is required. Basic maintenance skills - desirable Ability to work in a supervisory capacity with strong people skills. Excellent communication skills. Strong organisational skills and effective time management. Good literacy, numeracy and IT skills. Must be able to use emails. Be able to work alone with limited supervision. Ability to carry out risk assessments or willingness to learn. Willingness to undertake training and gain qualifications. Must be able to drive, due to role requiring attending multiple sites, some further afield. Mandatory Requirements: Must be over the age of 18 Willingness to undergo a satisfactory enhanced DBS check Have access to a vehicle for business purposes Hold a valid driving licence and be able to drive the company van.
Mar 11, 2026
Full time
Facilities Officer Job Description Position Title: Facilities Officer Location: Loughborough (work at other sites outside of Loughborough will be required) Hours of duty: 28 hours per week over 4/5 days. This can be discussed. Salary £13.94 per hour / £20,352.46 per annum Role Purpose: The Facilities Officer will support in ensuring the compliance, safety, and upkeep of our premises. Reporting to the Facilities and Compliance Manager and working closely with the facilities coordinator. The role involves supervising contractors, conducting inspections, completing compliance checks, ensuring good facilities standards and adherence to health and safety standards. This role requires a willingness to learn and be adaptable. The role will involve both collaborative work, but a lot of independent working, so being organised and showing initiative is key. You will often be on site carrying out checks or supervising contractors. You will play a vital role in maintaining a safe, secure, and welcoming environment for all our service users and staff alike. Main responsibilities: Completing property compliance checks in multiple properties as requested to do so. These include fire, building and legionella checks. Attending properties to provide access and ensure safety and compliance of contractors working on our sites where needed. Including ensuring work permits are completed, method statements and risk assessments are received where necessary and accurate. Ensuring these are filed accordingly. Completing other additional compliance and audit checks, including recording findings. All in aid to support safety and compliance across the Charity. These checks may include, but not be limited to vehicle, mould, fire doors, signage and CCTV. Escalating any concerns to the Facilities and Compliance Manager. Supporting the Facilities Coordinator with scheduling work with external contractors to complete reactive and planned works. Including advising staff teams of the work. Carrying out basic facilities triage work, including but not limited to attending to boiler faults and assessing program timers and CCTV concerns. Also carrying out basic maintenance tasks in properties, such as DIY tasks you may do at home. Overseeing storage and donations at storage location. Arranging collections and deliveries and supporting with collections where needed. Ensuring that regular checks of storage locations are carried out, recording relevant information and communicated out across the charity. Supporting with move on processes, including manual handling activities such as lifting and transporting resident items and stored items to residents new address. Assisting in the monitoring of fixed assets and property condition across the Charity. Supporting facilities projects such as refurbishments and void room turn arounds, including the possibility of assisting in painting alongside maintenance team. Supporting facilities project planning and helping implement new processes to aid compliance across the charity. Supporting waste management, obtaining permits and ensuring that waste is disposed of appropriately and in line with guidance. You may be asked to support waste disposal trips. Supporting Facilities and compliance officer in their absence with monitoring maintenance work on our internal database. Supporting environmental management strategies, looking at ways to improve recycling and energy use in projects. General duties Report all incidents of H&S on the appropriate platform. Report any safeguarding or substantial risk concerns to the appropriate project manager. To undertake/attend any training and/or meetings as required by the job role. To adhere to all of Falcon Support Services policies and procedures as well as any specific local procedures. Due to the nature of work, this post is exempt from the Rehabilitation of Offenders Act 1974 and will therefore require you to disclose all criminal convictions and comply with a Criminal Records Bureau check. To develop Falcon Support Services commitment to equal opportunities and to promote non-discriminatory project practices in all aspects of work undertaken. All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions. This job description is not intended to be an exhaustive list but to indicate the main responsibilities of the post, such additional duties may be undertaken which are reasonably commensurate with the level of post. Knowledge, Experience & Skills: Previous experience working in facilities or health and safety is desirable, but most importantly an ability to learn and use initiative is required. Basic maintenance skills - desirable Ability to work in a supervisory capacity with strong people skills. Excellent communication skills. Strong organisational skills and effective time management. Good literacy, numeracy and IT skills. Must be able to use emails. Be able to work alone with limited supervision. Ability to carry out risk assessments or willingness to learn. Willingness to undertake training and gain qualifications. Must be able to drive, due to role requiring attending multiple sites, some further afield. Mandatory Requirements: Must be over the age of 18 Willingness to undergo a satisfactory enhanced DBS check Have access to a vehicle for business purposes Hold a valid driving licence and be able to drive the company van.
A leading investment management firm in the UK seeks a Senior Group Coordinator for Real Estate & Facilities. This role supports the Group Director in managing and optimizing the property portfolio, ensuring operational excellence and compliance across multiple sites. The ideal candidate will possess strong facilities management knowledge and excel in communication and coordination. Proven leadership in managing office teams and a proficiency in Microsoft Excel and PowerPoint are crucial for success in this dynamic environment. This position involves regular travel between sites.
Mar 11, 2026
Full time
A leading investment management firm in the UK seeks a Senior Group Coordinator for Real Estate & Facilities. This role supports the Group Director in managing and optimizing the property portfolio, ensuring operational excellence and compliance across multiple sites. The ideal candidate will possess strong facilities management knowledge and excel in communication and coordination. Proven leadership in managing office teams and a proficiency in Microsoft Excel and PowerPoint are crucial for success in this dynamic environment. This position involves regular travel between sites.
Trust Housing Association Ltd.
Edinburgh, Midlothian
We have an exciting opportunity for a Retirement Housing Coordinator based at 60 Bingham Drive, Bingham, City of Edinburgh EH15 3JS. In return for your enthusiasm and commitment we will offer you: £13.00 or £13.25 per hour; £16,900 or £17,225 Annual Salary ( salary based on enhanced annual leave) (pay award pending) 25 hours per week (5 days per week, 8.00am - 1.00pm, or 9.00am - 2.00pm) 33 or 28 days annual leave per year Paid Disclosure Scotland check Access to paid training &continued personal development What we're looking for in our Retirement Housing Coordinator: You will provide advice and assistance in housing management and property related issues, to our tenants in Bingham, City of Edinburgh, ensuring that tenants and their visitors can enjoy a safe, secure and comfortable environment. Retirement Housing Coordinator Skills and Experience: You should be self-motivated and capable of working on your own initiative as you will play a key role in the lives of our tenants, promoting and supporting them to achieve independent living. Previous experience of working with older people would be an advantage. To apply: Submit our online application form no later than 12 noon on Thursday 26th February 2026. If you have any questions about this role please contact Jen Hope, Customer Partner on , or at . We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry.
Mar 11, 2026
Full time
We have an exciting opportunity for a Retirement Housing Coordinator based at 60 Bingham Drive, Bingham, City of Edinburgh EH15 3JS. In return for your enthusiasm and commitment we will offer you: £13.00 or £13.25 per hour; £16,900 or £17,225 Annual Salary ( salary based on enhanced annual leave) (pay award pending) 25 hours per week (5 days per week, 8.00am - 1.00pm, or 9.00am - 2.00pm) 33 or 28 days annual leave per year Paid Disclosure Scotland check Access to paid training &continued personal development What we're looking for in our Retirement Housing Coordinator: You will provide advice and assistance in housing management and property related issues, to our tenants in Bingham, City of Edinburgh, ensuring that tenants and their visitors can enjoy a safe, secure and comfortable environment. Retirement Housing Coordinator Skills and Experience: You should be self-motivated and capable of working on your own initiative as you will play a key role in the lives of our tenants, promoting and supporting them to achieve independent living. Previous experience of working with older people would be an advantage. To apply: Submit our online application form no later than 12 noon on Thursday 26th February 2026. If you have any questions about this role please contact Jen Hope, Customer Partner on , or at . We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry.
Property Lead Department: Property Employment Type: Permanent - Full Time Location: Head Office, Chelsea House Reporting To: Amanda Pearce Description We are looking for a surveyor to join our Property Team, reporting to the Head of Property, to ensure we get the best from our store portfolio, helping to drive profitability for the business. We are a small team and our ethos is very much to support each other, with a flexible outlook to manage the challenges that arise from over 150 stores in the UK and Ireland, in shopping centres, retail parks and high streets. We are looking for someone with drive, commercial acumen and an ability to work at a fast pace to keep up with the culture of the rest of the business but always keeping a close eye on the detail. A natural inclination to collaborate is fundamental, including sharing market information that you acquire through your network or own investigations. PROPERTY LEAD ROLE & RESPONSIBILITIES Actively overseeing the store estate in line with River Island's Property Strategy, negotiating terms for new stores, lease renewals, rent reviews and regears directly with landlords and their agents, as well as working with our own external agents. Working with RI Finance to appraise deals and the ultimate profitability of any one store. Working with our in-house Legal Team and external lawyers to complete transactions in a timely and cost-effective manner. Working with the Shopfitting team to facilitate the smooth completion of refits and the fitting out of new stores. Manage relationships with landlords and property management companies. Managing our Rating consultants and supporting the Property Management Coordinator in her dealings with them. Supporting the Property Management Coordinator in her dealings with our Service Charge Consultants. REQUIREMENTS MRICS 3-5 years of post-qualification experience either with a national retailer or in private practice. Problem-solving and negotiation abilities. Valid driving licence. Excellent communication skills. About Us We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. This role is based at our Head Office in West London. Check us out here on a map. What we can offer you: Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year. Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Flexible working is a given, on top of payday and summer early finish Fridays. Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Support with upskilling through on the job training and qualifications. A succession plan if you want to progress. A generous bonus scheme & private pension plan. The choice to opt in for healthcare through our provider AXA. ️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit . Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.
Mar 11, 2026
Full time
Property Lead Department: Property Employment Type: Permanent - Full Time Location: Head Office, Chelsea House Reporting To: Amanda Pearce Description We are looking for a surveyor to join our Property Team, reporting to the Head of Property, to ensure we get the best from our store portfolio, helping to drive profitability for the business. We are a small team and our ethos is very much to support each other, with a flexible outlook to manage the challenges that arise from over 150 stores in the UK and Ireland, in shopping centres, retail parks and high streets. We are looking for someone with drive, commercial acumen and an ability to work at a fast pace to keep up with the culture of the rest of the business but always keeping a close eye on the detail. A natural inclination to collaborate is fundamental, including sharing market information that you acquire through your network or own investigations. PROPERTY LEAD ROLE & RESPONSIBILITIES Actively overseeing the store estate in line with River Island's Property Strategy, negotiating terms for new stores, lease renewals, rent reviews and regears directly with landlords and their agents, as well as working with our own external agents. Working with RI Finance to appraise deals and the ultimate profitability of any one store. Working with our in-house Legal Team and external lawyers to complete transactions in a timely and cost-effective manner. Working with the Shopfitting team to facilitate the smooth completion of refits and the fitting out of new stores. Manage relationships with landlords and property management companies. Managing our Rating consultants and supporting the Property Management Coordinator in her dealings with them. Supporting the Property Management Coordinator in her dealings with our Service Charge Consultants. REQUIREMENTS MRICS 3-5 years of post-qualification experience either with a national retailer or in private practice. Problem-solving and negotiation abilities. Valid driving licence. Excellent communication skills. About Us We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. This role is based at our Head Office in West London. Check us out here on a map. What we can offer you: Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year. Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Flexible working is a given, on top of payday and summer early finish Fridays. Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Support with upskilling through on the job training and qualifications. A succession plan if you want to progress. A generous bonus scheme & private pension plan. The choice to opt in for healthcare through our provider AXA. ️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit . Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.
The Logistics Planning and Admin role in the property industry requires a detail-oriented individual to manage administrative tasks and logistics planning efficiently. This permanent position is based in London, offering a rewarding opportunity to contribute to a professional logistics department. Client Details This organisation operates within the property industry and is recognised for its structured and professional approach to logistics management. As a small-sized company, it provides an environment where individuals can make a significant contribution to the team. Description Coordinate and manage logistics planning to ensure smooth operations. Maintain accurate records and documentation related to logistics processes. Assist with scheduling and organising deliveries and appointments. Communicate with internal teams and external partners to resolve logistical issues. Support the department with general administrative tasks as required. Ensure compliance with company policies and procedures. Prepare and distribute reports on logistics performance and activities. Identify opportunities for improving logistics efficiency and processes. Profile A successful Logistics Planning and Admin should have: Proven experience in logistics or a similar administrative role. Strong organisational and time-management skills. Proficiency in using relevant software and tools for logistics planning. Excellent communication skills, both written and verbal. Attention to detail and a proactive approach to problem-solving. Ability to work independently and as part of a team. Job Offer Competitive salary ranging from 21,600 to 26,400 per annum. Permanent position within the property industry. Opportunity to work in a professional and collaborative environment. Based in London with potential for career development. Supportive culture that values contributions to the logistics department. If you are ready to take on this Logistics Planning and Admin role in London, apply today to join a dedicated team in the property industry!
Mar 11, 2026
Full time
The Logistics Planning and Admin role in the property industry requires a detail-oriented individual to manage administrative tasks and logistics planning efficiently. This permanent position is based in London, offering a rewarding opportunity to contribute to a professional logistics department. Client Details This organisation operates within the property industry and is recognised for its structured and professional approach to logistics management. As a small-sized company, it provides an environment where individuals can make a significant contribution to the team. Description Coordinate and manage logistics planning to ensure smooth operations. Maintain accurate records and documentation related to logistics processes. Assist with scheduling and organising deliveries and appointments. Communicate with internal teams and external partners to resolve logistical issues. Support the department with general administrative tasks as required. Ensure compliance with company policies and procedures. Prepare and distribute reports on logistics performance and activities. Identify opportunities for improving logistics efficiency and processes. Profile A successful Logistics Planning and Admin should have: Proven experience in logistics or a similar administrative role. Strong organisational and time-management skills. Proficiency in using relevant software and tools for logistics planning. Excellent communication skills, both written and verbal. Attention to detail and a proactive approach to problem-solving. Ability to work independently and as part of a team. Job Offer Competitive salary ranging from 21,600 to 26,400 per annum. Permanent position within the property industry. Opportunity to work in a professional and collaborative environment. Based in London with potential for career development. Supportive culture that values contributions to the logistics department. If you are ready to take on this Logistics Planning and Admin role in London, apply today to join a dedicated team in the property industry!
Product marketing coordinator This role is critical in ensuring Dot Dot Dot's property offer meets market demand, business needs, and our social mission. You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you'll help ensure our properties are well positioned, well presented, and successfully filled. This is a varied, hands on role combining strategic thinking with operational delivery, and desk based work with regular visits to properties. You'll be supported in role by our senior marketing coordinator and head of marketing and business development. Fundamentals of the role Marketing and sales enablement: Develop property messaging, value propositions, and supporting materials. Ensure each property has strong visual assets, including photography, video, and written content. Create and maintain property information sheets for internal and external use. Coordinate property related communications, including Mailchimp viewing emails and location based social media content. Work with the Marketing team to deliver campaigns, promotions, and go to market activity. Viewings organisation and coordination: Plan, schedule, and continuously improve the property viewings process. Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval. Ensure PVAs have accurate, up to date product information, sales guidance, and customer engagement support. Occasionally attend viewings to assess quality and gather feedback. Go-to-market planning and execution Visit properties to understand condition, local context, and customer appeal. Support property launch planning, including pricing, audience targeting, and marketing tactics. Coordinate with Marketing to implement campaigns that attract high quality guardians. Track and report on the performance of property launches and viewings. Work cross functionally to ensure alignment between product, marketing, and service standards. Product vision and positioning: Support the definition and development of clear, compelling property value propositions. Ensure property products align with business objectives, customer needs, and market trends. Work with Marketing and Services to connect operational quality with external positioning. Market and customer insight: Research market needs, pricing, locations, and competitor activity. Develop and refine guardian personas to support effective targeting and communication. Share insights across the business to inform marketing, sales, and product decisions. Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot's data protection policies. Product lifecycle management: Liaise with Services during property setup to ensure standards and product features are embedded from the outset. Oversee the property journey from setup through launch and occupation. Ensure properties are ready for viewings and occupancy through clear coordination and communication. About you You're likely to be able to demonstrate experience of, or aptitude for, much of the following: Interest in our mission and values as an organisation. Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner. Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical. Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed. Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines. Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings. Ability to translate operational detail into clear, compelling customer facing messaging. You'll have the opportunity to deepen your skills in: IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms. Public speaking - learn how to confidently communicate our mission, values and standards internally. Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools. Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.
Mar 11, 2026
Full time
Product marketing coordinator This role is critical in ensuring Dot Dot Dot's property offer meets market demand, business needs, and our social mission. You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you'll help ensure our properties are well positioned, well presented, and successfully filled. This is a varied, hands on role combining strategic thinking with operational delivery, and desk based work with regular visits to properties. You'll be supported in role by our senior marketing coordinator and head of marketing and business development. Fundamentals of the role Marketing and sales enablement: Develop property messaging, value propositions, and supporting materials. Ensure each property has strong visual assets, including photography, video, and written content. Create and maintain property information sheets for internal and external use. Coordinate property related communications, including Mailchimp viewing emails and location based social media content. Work with the Marketing team to deliver campaigns, promotions, and go to market activity. Viewings organisation and coordination: Plan, schedule, and continuously improve the property viewings process. Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval. Ensure PVAs have accurate, up to date product information, sales guidance, and customer engagement support. Occasionally attend viewings to assess quality and gather feedback. Go-to-market planning and execution Visit properties to understand condition, local context, and customer appeal. Support property launch planning, including pricing, audience targeting, and marketing tactics. Coordinate with Marketing to implement campaigns that attract high quality guardians. Track and report on the performance of property launches and viewings. Work cross functionally to ensure alignment between product, marketing, and service standards. Product vision and positioning: Support the definition and development of clear, compelling property value propositions. Ensure property products align with business objectives, customer needs, and market trends. Work with Marketing and Services to connect operational quality with external positioning. Market and customer insight: Research market needs, pricing, locations, and competitor activity. Develop and refine guardian personas to support effective targeting and communication. Share insights across the business to inform marketing, sales, and product decisions. Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot's data protection policies. Product lifecycle management: Liaise with Services during property setup to ensure standards and product features are embedded from the outset. Oversee the property journey from setup through launch and occupation. Ensure properties are ready for viewings and occupancy through clear coordination and communication. About you You're likely to be able to demonstrate experience of, or aptitude for, much of the following: Interest in our mission and values as an organisation. Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner. Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical. Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed. Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines. Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings. Ability to translate operational detail into clear, compelling customer facing messaging. You'll have the opportunity to deepen your skills in: IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms. Public speaking - learn how to confidently communicate our mission, values and standards internally. Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools. Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.
A leading property firm in Kent is seeking a Compliance Coordinator to ensure regulatory standards are met and to provide a first-class customer experience. The role involves handling enquiries, managing priorities, and supporting team objectives. Applicants should possess strong communication skills and a dedication to client service. The competitive salary ranges between £26,000 and £28,000, with benefits including professional development opportunities and lifestyle perks.
Mar 11, 2026
Full time
A leading property firm in Kent is seeking a Compliance Coordinator to ensure regulatory standards are met and to provide a first-class customer experience. The role involves handling enquiries, managing priorities, and supporting team objectives. Applicants should possess strong communication skills and a dedication to client service. The competitive salary ranges between £26,000 and £28,000, with benefits including professional development opportunities and lifestyle perks.
A not-for-profit housing provider seeks a Lettings Co-ordinator to oversee the lettings process in Oxfordshire. This role involves responding to tenant inquiries, managing lettings-related administration, and maintaining property listings on various platforms. The ideal candidate will have strong customer service skills, relevant qualifications, and knowledge of the Private Rented Sector. In addition, they will support the lettings team in improving processes and ensuring smooth operations while contributing to a meaningful social purpose.
Mar 11, 2026
Full time
A not-for-profit housing provider seeks a Lettings Co-ordinator to oversee the lettings process in Oxfordshire. This role involves responding to tenant inquiries, managing lettings-related administration, and maintaining property listings on various platforms. The ideal candidate will have strong customer service skills, relevant qualifications, and knowledge of the Private Rented Sector. In addition, they will support the lettings team in improving processes and ensuring smooth operations while contributing to a meaningful social purpose.
Job Title: Customer Care Coordinator Location: Leeds Company: National Residential Developer Job Type: Full-Time, Permanent About the Role An exciting opportunity has arisen for an organised and customer-focused Customer Care Coordinator to join the Leeds office of a well-established national housebuilder. This role plays a key part in ensuring homeowners receive excellent aftercare and support following the purchase of their new home. You will act as the main point of contact for customers, coordinating responses to queries and arranging any necessary works to ensure issues are resolved efficiently and professionally. Key Responsibilities Managing incoming homeowner queries via phone and email Logging and tracking customer issues through the company s CRM system Coordinating with site teams, subcontractors, and suppliers to arrange remedial works Scheduling appointments and ensuring works are completed within agreed timeframes Providing regular updates to customers and maintaining clear communication Maintaining accurate records and ensuring high standards of customer service What We re Looking For Previous experience in a customer service or customer care coordination role Strong organisational and administrative skills Excellent communication and problem-solving abilities Ability to manage multiple tasks and prioritise effectively Experience within construction, property, or housebuilding is advantageous but not essential What s on Offer Competitive salary Opportunity to work with a leading national developer Supportive team environment Career progression within a growing organisation Full-time, stable role within the residential property sector
Mar 11, 2026
Full time
Job Title: Customer Care Coordinator Location: Leeds Company: National Residential Developer Job Type: Full-Time, Permanent About the Role An exciting opportunity has arisen for an organised and customer-focused Customer Care Coordinator to join the Leeds office of a well-established national housebuilder. This role plays a key part in ensuring homeowners receive excellent aftercare and support following the purchase of their new home. You will act as the main point of contact for customers, coordinating responses to queries and arranging any necessary works to ensure issues are resolved efficiently and professionally. Key Responsibilities Managing incoming homeowner queries via phone and email Logging and tracking customer issues through the company s CRM system Coordinating with site teams, subcontractors, and suppliers to arrange remedial works Scheduling appointments and ensuring works are completed within agreed timeframes Providing regular updates to customers and maintaining clear communication Maintaining accurate records and ensuring high standards of customer service What We re Looking For Previous experience in a customer service or customer care coordination role Strong organisational and administrative skills Excellent communication and problem-solving abilities Ability to manage multiple tasks and prioritise effectively Experience within construction, property, or housebuilding is advantageous but not essential What s on Offer Competitive salary Opportunity to work with a leading national developer Supportive team environment Career progression within a growing organisation Full-time, stable role within the residential property sector
Daventry, United Kingdom Posted on 09/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Security Officer Working Hours: 4 on 4 off shift pattern, 12-hour shifts, 7:00-19:00 - Average 42 hours per week Pay: £12.71 per hour (due to increase in April 2026) Reporting to: Regional Supervisors / Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team on our prestigious contract with a national logistics company Ceva, based in Daventry. The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times. Duties include: Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Must be flexible and able to assist in covering holidays and sickness leave. Access to a range of nationallyrecognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid trainingat discounted rates, with financial support available Auto Enrolment Pension (if earningsreach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What's Next? If you would liketo be considered for this position, APPLY NOW and we will be in touch. Other companiesmay call this role: Security Officer, Security Guard, Security Personnel,Protection Officer, Loss Prevention Officer, Security Specialist, SafetyOfficer, Security Coordinator, Security Analyst, Asset Protection Officer,Security Operations Officer, Security Risk Officer, Facilities SecurityOfficer, Protection Officer, Workplace Safety & Security Officer, SIASecurity Officer, Security Enforcement Officer Within commutingdistance of: Northampton, Rugby, Towchester, Southam, Banbury, Brixworth, Ryton-on-Dunsmore Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Mar 11, 2026
Full time
Daventry, United Kingdom Posted on 09/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Security Officer Working Hours: 4 on 4 off shift pattern, 12-hour shifts, 7:00-19:00 - Average 42 hours per week Pay: £12.71 per hour (due to increase in April 2026) Reporting to: Regional Supervisors / Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team on our prestigious contract with a national logistics company Ceva, based in Daventry. The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times. Duties include: Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Must be flexible and able to assist in covering holidays and sickness leave. Access to a range of nationallyrecognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid trainingat discounted rates, with financial support available Auto Enrolment Pension (if earningsreach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What's Next? If you would liketo be considered for this position, APPLY NOW and we will be in touch. Other companiesmay call this role: Security Officer, Security Guard, Security Personnel,Protection Officer, Loss Prevention Officer, Security Specialist, SafetyOfficer, Security Coordinator, Security Analyst, Asset Protection Officer,Security Operations Officer, Security Risk Officer, Facilities SecurityOfficer, Protection Officer, Workplace Safety & Security Officer, SIASecurity Officer, Security Enforcement Officer Within commutingdistance of: Northampton, Rugby, Towchester, Southam, Banbury, Brixworth, Ryton-on-Dunsmore Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Join a well-established Social Housing contractor in a fast-paced and rewarding Planner role where you will play a key part in coordinating repairs and maintenance works to ensure residents receive a responsive and efficient service. This Planner opportunity is offered on an initial 12-week temporary contract based in Birmingham, supporting a busy repairs and maintenance team within a Social Housing environment. You will be responsible for scheduling repairs, coordinating operatives and ensuring that works are completed efficiently while keeping residents informed throughout the process. This is a great opportunity for someone with strong organisational skills who enjoys working in a dynamic operational environment. We'd love to hear from anyone with experience as a Planner, Repairs Scheduler, Maintenance Coordinator, Works Planner, or Repairs Administrator, particularly within Social Housing, property services or a similar repairs environment. As a Planner, you will be: Scheduling responsive and planned maintenance works for operatives Coordinating diaries and managing repair appointments efficiently Communicating with residents to confirm appointments and provide updates Liaising with contractors, operatives and internal teams to ensure works are completed on time Updating the housing management system with accurate job and appointment details Ensuring repairs are scheduled in line with service level agreements and priorities Supporting the wider repairs team with administrative and coordination tasks I'd love to speak with anyone who has: Experience working as a Planner or Scheduler within Social Housing or property maintenance Strong organisational and coordination skills Excellent communication skills when dealing with residents and contractors Experience using housing or repairs management systems The ability to work in a fast-paced environment and manage multiple tasks Key requirements for this Planner role: Experience scheduling repairs or maintenance works Strong customer service skills when dealing with residents Good IT skills and ability to update internal systems Ability to work effectively within a team environment The role is offering: Initial 12-week temporary contract Opportunity to work with a well-established Social Housing contractor Supportive team environment within a busy repairs team Valuable experience within a Social Housing maintenance setting Travel & Location This Planner role is based in Birmingham, supporting housing repairs and maintenance services across the local area. If this Planner opportunity sounds like your next role, please apply now or contact Ryan Stewart at for further information.
Mar 10, 2026
Full time
Join a well-established Social Housing contractor in a fast-paced and rewarding Planner role where you will play a key part in coordinating repairs and maintenance works to ensure residents receive a responsive and efficient service. This Planner opportunity is offered on an initial 12-week temporary contract based in Birmingham, supporting a busy repairs and maintenance team within a Social Housing environment. You will be responsible for scheduling repairs, coordinating operatives and ensuring that works are completed efficiently while keeping residents informed throughout the process. This is a great opportunity for someone with strong organisational skills who enjoys working in a dynamic operational environment. We'd love to hear from anyone with experience as a Planner, Repairs Scheduler, Maintenance Coordinator, Works Planner, or Repairs Administrator, particularly within Social Housing, property services or a similar repairs environment. As a Planner, you will be: Scheduling responsive and planned maintenance works for operatives Coordinating diaries and managing repair appointments efficiently Communicating with residents to confirm appointments and provide updates Liaising with contractors, operatives and internal teams to ensure works are completed on time Updating the housing management system with accurate job and appointment details Ensuring repairs are scheduled in line with service level agreements and priorities Supporting the wider repairs team with administrative and coordination tasks I'd love to speak with anyone who has: Experience working as a Planner or Scheduler within Social Housing or property maintenance Strong organisational and coordination skills Excellent communication skills when dealing with residents and contractors Experience using housing or repairs management systems The ability to work in a fast-paced environment and manage multiple tasks Key requirements for this Planner role: Experience scheduling repairs or maintenance works Strong customer service skills when dealing with residents Good IT skills and ability to update internal systems Ability to work effectively within a team environment The role is offering: Initial 12-week temporary contract Opportunity to work with a well-established Social Housing contractor Supportive team environment within a busy repairs team Valuable experience within a Social Housing maintenance setting Travel & Location This Planner role is based in Birmingham, supporting housing repairs and maintenance services across the local area. If this Planner opportunity sounds like your next role, please apply now or contact Ryan Stewart at for further information.
HSE Manager Salary: 52,630.50 p/annum Package: 6k vehicle allowance, 1 x life cover, 1 x private healthcare, Bonus - personal and business performance based, Monday to Friday Location: Leatherhead Office base We are helping one of our longest term clients, in their search for a proactive HSE Manager , to oversee sites throughout Southeast of England and Central London mainly. You'll be proactively managing and coaching the HSE team of 2, continuing to drive a positive safety culture, ensure legal compliance, and support safe operations across their property maintenance and heating services business. Working closely with Executive Team and Head of QHSE, in supporting the business, employees and operatives in their day-to-day roles. Key Responsibilities: Ensure compliance with UK HSE legislation and company policies Oversee incident investigations, reporting and corrective actions Conduct and review audits, inspections, RAMS and risk controls Maintain ISO 45001, ISO 14001 and ISO 9001 systems Provide clear reporting and insights to the Head of QHSE Lead and develop the HSE Advisor and Coordinator About You: NEBOSH General Certificate (minimum) is essential Strong operational HSE experience (utilities, construction, engineering or energy) Experience leading HSE staff in a proactive and supportive manner Strong communication, leadership and organisational skills Solid understanding of UK health, safety and environmental regulations Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15451
Mar 10, 2026
Full time
HSE Manager Salary: 52,630.50 p/annum Package: 6k vehicle allowance, 1 x life cover, 1 x private healthcare, Bonus - personal and business performance based, Monday to Friday Location: Leatherhead Office base We are helping one of our longest term clients, in their search for a proactive HSE Manager , to oversee sites throughout Southeast of England and Central London mainly. You'll be proactively managing and coaching the HSE team of 2, continuing to drive a positive safety culture, ensure legal compliance, and support safe operations across their property maintenance and heating services business. Working closely with Executive Team and Head of QHSE, in supporting the business, employees and operatives in their day-to-day roles. Key Responsibilities: Ensure compliance with UK HSE legislation and company policies Oversee incident investigations, reporting and corrective actions Conduct and review audits, inspections, RAMS and risk controls Maintain ISO 45001, ISO 14001 and ISO 9001 systems Provide clear reporting and insights to the Head of QHSE Lead and develop the HSE Advisor and Coordinator About You: NEBOSH General Certificate (minimum) is essential Strong operational HSE experience (utilities, construction, engineering or energy) Experience leading HSE staff in a proactive and supportive manner Strong communication, leadership and organisational skills Solid understanding of UK health, safety and environmental regulations Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15451
Swindon, United Kingdom Posted on 03/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: ReliefSecurity Officer WorkingHours: Zero hours Pay: £13.48 per hour Location:Swindon Reportingto: Operations Manager Overview An excitingopportunity has arisen at Anchor Group Services, for an experienced security officer to join our established team based in Swindon as a Relief Security Officer. You will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential. As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts. Thesuccessful candidate must have a valid SIA Licence as a minimum, with CCTVpreferred but not essential. Duties include Protecting theclient's property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI's) andsite-specific procedures Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents Operatingand monitoring site CCTV equipment Completingreports by recording observations, information, occurrences, and surveillanceactivities Maintainingorganisation's stability and reputation by complying with legal requirements Contributingto team effort by accomplishing related results as needed Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action Maintainingprofessional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer service experience and confidence to handleconflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy Access to SIA andFirst Aid training at discounted rates, with financial support available Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment) Stream -access to pay as you earn it Cycle to WorkScheme Available Full uniformprovided Free EmployeeAssistance Programme 24/7 including access to counselling HospitalSaturday Fund Reward andRecognition awards What's Next If you would like to be considered forthis position, APPLY NOW and we will be in touch. Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer Within commuting distance of: Swindon,Fairford, Chippenham, Upavon, Cirencester, Wantage, Tetbury, Castle Combe, Brize Norton, Newbury, Witney, Trowbridge, Thatcham, Abingdon, Stroud, Amesbury Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Mar 10, 2026
Full time
Swindon, United Kingdom Posted on 03/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: ReliefSecurity Officer WorkingHours: Zero hours Pay: £13.48 per hour Location:Swindon Reportingto: Operations Manager Overview An excitingopportunity has arisen at Anchor Group Services, for an experienced security officer to join our established team based in Swindon as a Relief Security Officer. You will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential. As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts. Thesuccessful candidate must have a valid SIA Licence as a minimum, with CCTVpreferred but not essential. Duties include Protecting theclient's property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI's) andsite-specific procedures Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents Operatingand monitoring site CCTV equipment Completingreports by recording observations, information, occurrences, and surveillanceactivities Maintainingorganisation's stability and reputation by complying with legal requirements Contributingto team effort by accomplishing related results as needed Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action Maintainingprofessional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer service experience and confidence to handleconflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy Access to SIA andFirst Aid training at discounted rates, with financial support available Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment) Stream -access to pay as you earn it Cycle to WorkScheme Available Full uniformprovided Free EmployeeAssistance Programme 24/7 including access to counselling HospitalSaturday Fund Reward andRecognition awards What's Next If you would like to be considered forthis position, APPLY NOW and we will be in touch. Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer Within commuting distance of: Swindon,Fairford, Chippenham, Upavon, Cirencester, Wantage, Tetbury, Castle Combe, Brize Norton, Newbury, Witney, Trowbridge, Thatcham, Abingdon, Stroud, Amesbury Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Corrections Sergeant - Birmingham Police Department page is loaded Corrections Sergeant - Birmingham Police Departmentlocations: Merit System: Birminghamtime type: Full timeposted on: Posted Todayjob requisition id: R TARGET CLOSE DATE: 02/23/2026 PAY GRADE: Grade 19 TYPE: Full time JOB SUMMARY: The Birmingham Police Department is seeking to hire a Corrections Sergeant to work within the city jail and be responsible for supervising and directing Corrections Officers engaged in maintaining the security and safety of detained inmates and jail personnel. Employees in this job class perform a variety of supervisory and administrative duties within a jail, including: assigning and directing the work of Corrections Officers, overseeing and assisting Corrections Officers with their duties, approving leave, reviewing and evaluating performance of subordinates, completing and reviewing a variety of reports, investigating complaints, and training subordinates on jail rules and regulations. Work is assigned by a Corrections Lieutenant in general terms, and work is performed with some latitude for independent decision making within department rules and regulations. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: Birmingham Public Safety $25.12 - $38.97 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Driver's license. NCIC/ACJIC Certification. Experience as a police or corrections officer in a jail or detention facility to include experience in the booking and release processes, managing cell blocks, and managing/overseeing the inmate population. PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by Merit System agencies. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. Experience supervising a group of individuals (more than one). Experience using a law enforcement records management system (e.g., New World). Coursework in Criminal Justice or related field. TYPICAL JOB DUTIES: Conducts booking and classification for detainees upon arrival to jail by reviewing arrest reports, obtaining personal information, collecting property, and assigning housing locations in order to create an official record of arrests conducted within the jurisdiction. Classifies detainees to determine appropriate housing location (e.g., felon, female, gang affiliation, mental illness, disabled) and assigns to appropriate holding cells based on known characteristics. Provides for the health and safety needs of inmates by monitoring activities, securing the jail facility, and performing inspections. Performs various administrative duties by reviewing/verifying information, filing documents, and writing reports in order to provide services to the general public. Oversees the entry and/or exit of detainees, inmates, and other various authorized individuals (e.g., family/friends, attorneys, clergy, work release inmates, etc.) within the jail facility by documenting visits, arranging transport, and providing necessary security for safety purposes. Maintains cleanliness and operational use of the jail facility by performing housekeeping and maintenance activities and/or directing trustee inmates in housekeeping and maintenance activities. Enforces jail rules and regulations by using intervention techniques, disciplining inmates who have violated rules and regulations, and answering questions in order to maintain order within the jail facility. Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. Performs various inspections (e.g., cell check, perimeter check, physical inspection, etc.) to ensure inmates are healthy, safe, and not engaged in illegal activities (e.g., violence, sexual misconduct). Completes incident reports to include the name(s) of inmates involved, time and place of the incident, discipline received, isolation times, and a narrative of events to serve as documentation for jail and/or court personnel. Documents issues relating to job performance of subordinate staff, to include recommendations and disciplinary actions. PHYSICAL DEMANDS: Job involves physical exertion required for sustained periods of light physical activity such as walking or standing. May involve occasional lifting of items or objects weighing in excess of 75 lbs. with coworkers' assistance. Work involves physical abilities necessary for applying self-defense and restraint tactics in order to defend oneself from physical attack. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in a secured detention facility setting with occasional visits to external locations such as court rooms or medical facilities. Work involves use of standard office equipment, as well as other equipment used in a jail setting, including: various restraints such as handcuffs and shackles, radio, etc. May require dealing with physically aggressive or violent individuals, and exposure to potential and real physical violence, as well as potential exposure to bodily fluids, contagious or infectious diseases, unpleasant smells, etc. Job may require working nights and weekends. EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Each Merit System member city/agency operates its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at or phone at (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required for this position and may be changed at the discretion of the Personnel Board at any time.
Mar 10, 2026
Full time
Corrections Sergeant - Birmingham Police Department page is loaded Corrections Sergeant - Birmingham Police Departmentlocations: Merit System: Birminghamtime type: Full timeposted on: Posted Todayjob requisition id: R TARGET CLOSE DATE: 02/23/2026 PAY GRADE: Grade 19 TYPE: Full time JOB SUMMARY: The Birmingham Police Department is seeking to hire a Corrections Sergeant to work within the city jail and be responsible for supervising and directing Corrections Officers engaged in maintaining the security and safety of detained inmates and jail personnel. Employees in this job class perform a variety of supervisory and administrative duties within a jail, including: assigning and directing the work of Corrections Officers, overseeing and assisting Corrections Officers with their duties, approving leave, reviewing and evaluating performance of subordinates, completing and reviewing a variety of reports, investigating complaints, and training subordinates on jail rules and regulations. Work is assigned by a Corrections Lieutenant in general terms, and work is performed with some latitude for independent decision making within department rules and regulations. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: Birmingham Public Safety $25.12 - $38.97 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Driver's license. NCIC/ACJIC Certification. Experience as a police or corrections officer in a jail or detention facility to include experience in the booking and release processes, managing cell blocks, and managing/overseeing the inmate population. PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by Merit System agencies. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. Experience supervising a group of individuals (more than one). Experience using a law enforcement records management system (e.g., New World). Coursework in Criminal Justice or related field. TYPICAL JOB DUTIES: Conducts booking and classification for detainees upon arrival to jail by reviewing arrest reports, obtaining personal information, collecting property, and assigning housing locations in order to create an official record of arrests conducted within the jurisdiction. Classifies detainees to determine appropriate housing location (e.g., felon, female, gang affiliation, mental illness, disabled) and assigns to appropriate holding cells based on known characteristics. Provides for the health and safety needs of inmates by monitoring activities, securing the jail facility, and performing inspections. Performs various administrative duties by reviewing/verifying information, filing documents, and writing reports in order to provide services to the general public. Oversees the entry and/or exit of detainees, inmates, and other various authorized individuals (e.g., family/friends, attorneys, clergy, work release inmates, etc.) within the jail facility by documenting visits, arranging transport, and providing necessary security for safety purposes. Maintains cleanliness and operational use of the jail facility by performing housekeeping and maintenance activities and/or directing trustee inmates in housekeeping and maintenance activities. Enforces jail rules and regulations by using intervention techniques, disciplining inmates who have violated rules and regulations, and answering questions in order to maintain order within the jail facility. Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. Performs various inspections (e.g., cell check, perimeter check, physical inspection, etc.) to ensure inmates are healthy, safe, and not engaged in illegal activities (e.g., violence, sexual misconduct). Completes incident reports to include the name(s) of inmates involved, time and place of the incident, discipline received, isolation times, and a narrative of events to serve as documentation for jail and/or court personnel. Documents issues relating to job performance of subordinate staff, to include recommendations and disciplinary actions. PHYSICAL DEMANDS: Job involves physical exertion required for sustained periods of light physical activity such as walking or standing. May involve occasional lifting of items or objects weighing in excess of 75 lbs. with coworkers' assistance. Work involves physical abilities necessary for applying self-defense and restraint tactics in order to defend oneself from physical attack. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in a secured detention facility setting with occasional visits to external locations such as court rooms or medical facilities. Work involves use of standard office equipment, as well as other equipment used in a jail setting, including: various restraints such as handcuffs and shackles, radio, etc. May require dealing with physically aggressive or violent individuals, and exposure to potential and real physical violence, as well as potential exposure to bodily fluids, contagious or infectious diseases, unpleasant smells, etc. Job may require working nights and weekends. EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Each Merit System member city/agency operates its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at or phone at (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required for this position and may be changed at the discretion of the Personnel Board at any time.
Swindon, United Kingdom Posted on 03/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: ReliefSecurity Officer WorkingHours: Zero hours Pay: £13.48 per hour Location:Swindon Reportingto: Operations Manager Overview An excitingopportunity has arisen at Anchor Group Services, for an experienced security officer to join our established team based in Swindon as a Relief Security Officer. You will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential. As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts. Thesuccessful candidate must have a valid SIA Licence as a minimum, with CCTVpreferred but not essential. Duties include Protecting theclient's property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI's) andsite-specific procedures Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents Operatingand monitoring site CCTV equipment Completingreports by recording observations, information, occurrences, and surveillanceactivities Maintainingorganisation's stability and reputation by complying with legal requirements Contributingto team effort by accomplishing related results as needed Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action Maintainingprofessional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer service experience and confidence to handleconflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy Access to SIA andFirst Aid training at discounted rates, with financial support available Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment) Stream -access to pay as you earn it Cycle to WorkScheme Available Full uniformprovided Free EmployeeAssistance Programme 24/7 including access to counselling HospitalSaturday Fund Reward andRecognition awards What's Next If you would like to be considered forthis position, APPLY NOW and we will be in touch. Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer Within commuting distance of: Swindon,Fairford, Chippenham, Upavon, Cirencester, Wantage, Tetbury, Castle Combe, Brize Norton, Newbury, Witney, Trowbridge, Thatcham, Abingdon, Stroud, Amesbury Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Mar 10, 2026
Full time
Swindon, United Kingdom Posted on 03/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: ReliefSecurity Officer WorkingHours: Zero hours Pay: £13.48 per hour Location:Swindon Reportingto: Operations Manager Overview An excitingopportunity has arisen at Anchor Group Services, for an experienced security officer to join our established team based in Swindon as a Relief Security Officer. You will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential. As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts. Thesuccessful candidate must have a valid SIA Licence as a minimum, with CCTVpreferred but not essential. Duties include Protecting theclient's property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI's) andsite-specific procedures Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents Operatingand monitoring site CCTV equipment Completingreports by recording observations, information, occurrences, and surveillanceactivities Maintainingorganisation's stability and reputation by complying with legal requirements Contributingto team effort by accomplishing related results as needed Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action Maintainingprofessional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer service experience and confidence to handleconflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy Access to SIA andFirst Aid training at discounted rates, with financial support available Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment) Stream -access to pay as you earn it Cycle to WorkScheme Available Full uniformprovided Free EmployeeAssistance Programme 24/7 including access to counselling HospitalSaturday Fund Reward andRecognition awards What's Next If you would like to be considered forthis position, APPLY NOW and we will be in touch. Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer Within commuting distance of: Swindon,Fairford, Chippenham, Upavon, Cirencester, Wantage, Tetbury, Castle Combe, Brize Norton, Newbury, Witney, Trowbridge, Thatcham, Abingdon, Stroud, Amesbury Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
FACILITIES COORDINATOR Location: Didsbury, Manchester Salary: 37,550 - 39,526 (Starting salary 37,550) Full Time / 35 hours per week Fixed Term Contract - 12 months Agile working with min 3 Days per week in the Office/site (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role An exciting opportunity has arisen in the Asset Management and Sustainability team for the post of a Facilities Co-ordinator and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Candidates We are looking for an organised, proactive and customer focused Facilities Co ordinator to ensure the smooth, safe and compliant day to day operation of Southway Homes' offices, community buildings and general needs communal blocks. The postholder will lead the effective management of our buildings, ensuring they remain clean, secure and well maintained for residents, visitors and colleagues. Working closely with building compliance, health & safety and housing management teams, you will carry out regular property inspections, support statutory compliance, and contribute to long term asset planning. You'll be responsible for preparing and monitoring budgets, coordinating contractor appointments, managing servicing and maintenance programmes, and maintaining accurate facilities information systems to support high quality service delivery. The ideal candidate will bring strong communication skills, excellent organisation, and the ability to work both independently and as part of a team. You will be confident applying sector best practice, solving problems proactively, responding calmly to urgent issues, and ensuring buildings operate efficiently and safely. Experience in facilities management-particularly within housing or property settings-is essential, along with an understanding of core building safety requirements, including Health & Safety, COSHH and compliance processes. A full, clean UK driving licence and access to your own vehicle are required. Closing Date: 22 March 2026 Interview Date: TBC For an informal discussion please contact Helen Honeybone, Facilities Manager via email Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Mar 10, 2026
Seasonal
FACILITIES COORDINATOR Location: Didsbury, Manchester Salary: 37,550 - 39,526 (Starting salary 37,550) Full Time / 35 hours per week Fixed Term Contract - 12 months Agile working with min 3 Days per week in the Office/site (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role An exciting opportunity has arisen in the Asset Management and Sustainability team for the post of a Facilities Co-ordinator and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Candidates We are looking for an organised, proactive and customer focused Facilities Co ordinator to ensure the smooth, safe and compliant day to day operation of Southway Homes' offices, community buildings and general needs communal blocks. The postholder will lead the effective management of our buildings, ensuring they remain clean, secure and well maintained for residents, visitors and colleagues. Working closely with building compliance, health & safety and housing management teams, you will carry out regular property inspections, support statutory compliance, and contribute to long term asset planning. You'll be responsible for preparing and monitoring budgets, coordinating contractor appointments, managing servicing and maintenance programmes, and maintaining accurate facilities information systems to support high quality service delivery. The ideal candidate will bring strong communication skills, excellent organisation, and the ability to work both independently and as part of a team. You will be confident applying sector best practice, solving problems proactively, responding calmly to urgent issues, and ensuring buildings operate efficiently and safely. Experience in facilities management-particularly within housing or property settings-is essential, along with an understanding of core building safety requirements, including Health & Safety, COSHH and compliance processes. A full, clean UK driving licence and access to your own vehicle are required. Closing Date: 22 March 2026 Interview Date: TBC For an informal discussion please contact Helen Honeybone, Facilities Manager via email Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Corrections Lieutenant - Birmingham Police Department page is loaded Corrections Lieutenant - Birmingham Police Departmentlocations: Merit System: Birminghamtime type: Full timeposted on: Posted Todayjob requisition id: R TARGET CLOSE DATE: 02/23/2026 PAY GRADE: Grade 21 TYPE: Full time JOB SUMMARY: The Birmingham Police Department is seeking to hire a Corrections Lieutenant to work within the city jail and be responsible for directly supervising Corrections Sergeants and generally overseeing and maintaining the security and safety of detained inmates and jail personnel. The duties performed by employees in this job class are supervisory and administrative in nature but are generally more complex than those performed by Corrections Sergeants. Work involves a variety of responsibilities, including investigating complaints of a complex or sensitive nature, monitoring an inventory of supplies, reviewing and completing numerous written reports, conducting performance evaluations of Corrections Sergeants. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: $27.69 - $42.96 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Driver's License. NCIC/ACJIC Certification. Experience in a jail/detention facility to include planning, assigning, and evaluating the work of subordinates and training corrections staff on duties, policies, and procedures. Experience conducting investigations of internal and external complaints related to jail activities. PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by the City of Birmingham. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. Completion of Supervisor Training Course, Management Training Course, Jail Management Training Course, or related courses. Bachelor's or Master's degree in a related field (e.g., Law, Criminal Justice, Social Science). TYPICAL JOB DUTIES: Enforces jail operating procedures by overseeing jail operations and security, ensuring operations are in compliance with rules, regulations, laws, policies and procedures pertinent to jail operations, and maintaining the facility, supplies, and equipment. Identifies potential safety, security, and/or maintenance problems through inspections and develops plan to prevent or correct problems. Prepares purchase requisitions for materials, supplies, and equipment to submit to appropriate personnel for approval. Supervises all functions and activities of assigned shift, including: security, staffing, maintenance, booking, court services, movement of inmates, medical and social services, general office activities, storage of inmate property, and classification/housing assignment of inmates. Participates in planning, organizing, and overseeing the day-to-day operation of the facility. Investigates incidents and responds to various situations such as complaints, grievances, lawsuits, and rule violations received from inmates, jail personnel, and citizens and submits findings to appropriate personnel to facilitate resolutions to pending issues. Monitors, secures, assesses, and provides for the needs, health and safety of inmates. Receives recommendations from Corrections Officers and Supervisors regarding inmate behavior to determine if social and psychological services are warranted. Refers inmates in need of mental health services to the nurse or hospital to ensure inmates receive proper treatment. Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. PHYSICAL DEMANDS: Job involves physical exertion required for sustained periods of light physical activity such as walking or standing. May involve occasional lifting of items or objects weighing in excess of 75 lbs. with coworkers' assistance. Work involves physical abilities necessary for applying self-defense and restraint tactics in order to defend oneself from physical attack. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in a secured detention facility setting with occasional visits to external locations such as court rooms or medical facilities. Work involves use of standard office equipment, as well as other equipment used in a jail setting, including: various restraints such as handcuffs and shackles, radio, etc. May require dealing with physically aggressive or violent individuals, and exposure to potential and real physical violence, as well as potential exposure to bodily fluids, contagious or infectious diseases, unpleasant smells, etc. Job may require working nights and weekends EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Each Merit System member city/agency operates its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at or phone at (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required for this position and may be changed at the discretion of the Personnel Board at any time.
Mar 10, 2026
Full time
Corrections Lieutenant - Birmingham Police Department page is loaded Corrections Lieutenant - Birmingham Police Departmentlocations: Merit System: Birminghamtime type: Full timeposted on: Posted Todayjob requisition id: R TARGET CLOSE DATE: 02/23/2026 PAY GRADE: Grade 21 TYPE: Full time JOB SUMMARY: The Birmingham Police Department is seeking to hire a Corrections Lieutenant to work within the city jail and be responsible for directly supervising Corrections Sergeants and generally overseeing and maintaining the security and safety of detained inmates and jail personnel. The duties performed by employees in this job class are supervisory and administrative in nature but are generally more complex than those performed by Corrections Sergeants. Work involves a variety of responsibilities, including investigating complaints of a complex or sensitive nature, monitoring an inventory of supplies, reviewing and completing numerous written reports, conducting performance evaluations of Corrections Sergeants. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: $27.69 - $42.96 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Driver's License. NCIC/ACJIC Certification. Experience in a jail/detention facility to include planning, assigning, and evaluating the work of subordinates and training corrections staff on duties, policies, and procedures. Experience conducting investigations of internal and external complaints related to jail activities. PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by the City of Birmingham. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. Completion of Supervisor Training Course, Management Training Course, Jail Management Training Course, or related courses. Bachelor's or Master's degree in a related field (e.g., Law, Criminal Justice, Social Science). TYPICAL JOB DUTIES: Enforces jail operating procedures by overseeing jail operations and security, ensuring operations are in compliance with rules, regulations, laws, policies and procedures pertinent to jail operations, and maintaining the facility, supplies, and equipment. Identifies potential safety, security, and/or maintenance problems through inspections and develops plan to prevent or correct problems. Prepares purchase requisitions for materials, supplies, and equipment to submit to appropriate personnel for approval. Supervises all functions and activities of assigned shift, including: security, staffing, maintenance, booking, court services, movement of inmates, medical and social services, general office activities, storage of inmate property, and classification/housing assignment of inmates. Participates in planning, organizing, and overseeing the day-to-day operation of the facility. Investigates incidents and responds to various situations such as complaints, grievances, lawsuits, and rule violations received from inmates, jail personnel, and citizens and submits findings to appropriate personnel to facilitate resolutions to pending issues. Monitors, secures, assesses, and provides for the needs, health and safety of inmates. Receives recommendations from Corrections Officers and Supervisors regarding inmate behavior to determine if social and psychological services are warranted. Refers inmates in need of mental health services to the nurse or hospital to ensure inmates receive proper treatment. Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. PHYSICAL DEMANDS: Job involves physical exertion required for sustained periods of light physical activity such as walking or standing. May involve occasional lifting of items or objects weighing in excess of 75 lbs. with coworkers' assistance. Work involves physical abilities necessary for applying self-defense and restraint tactics in order to defend oneself from physical attack. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in a secured detention facility setting with occasional visits to external locations such as court rooms or medical facilities. Work involves use of standard office equipment, as well as other equipment used in a jail setting, including: various restraints such as handcuffs and shackles, radio, etc. May require dealing with physically aggressive or violent individuals, and exposure to potential and real physical violence, as well as potential exposure to bodily fluids, contagious or infectious diseases, unpleasant smells, etc. Job may require working nights and weekends EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Each Merit System member city/agency operates its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at or phone at (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required for this position and may be changed at the discretion of the Personnel Board at any time.
We're looking for an experienced Supply Chain Compliance Manager to lead our Compliance Team and ensure all consultants, subcontractors, and suppliers meet the highest standards of competence, governance and statutory compliance. This is a pivotal leadership role within our supply chain systems function, supporting the delivery of wider compliance strategy across construction and framework operations. Client Details This is an opportunity to join a well-established organisation in the property industry. The company operates on a large scale and is committed to maintaining high standards and compliance across its operations. Description Lead, manage, coach, and mentor the Supply Chain Compliance Team (5x Coordinators) to ensure high performance, accuracy, and consistency. Oversee the onboarding and pre-qualification of all consultants, subcontractors, and suppliers. Ensure all supply chain partners are verified as competent, meeting our standards and all current legal, regulatory, and H&S requirements. Maintain and continuously improve the supply chain database and associated compliance records. Provide specialist analysis and judgement when reviewing technical documentation, insurances, accreditations, RAMS, and statutory evidence. Support the delivery of our compliance strategy, which sits under the Supply Chain Systems function. Liaise with operational, SHEQ, and commercial teams to ensure only fully compliant partners are utilised across projects and frameworks. Identify risks or gaps within supply chain compliance and implement appropriate corrective actions or escalation. Contribute to internal audits, external accreditations, and supply chain performance reviews. Profile A successful Supply Chain Compliance Manager should have: Strong experience in a construction, compliance, procurement, or supply chain governance role. Proven ability to lead teams, manage workloads, delegate effectively, and drive performance. High-level analytical skills with the ability to interpret complex compliance information. Strong understanding of construction-related competency frameworks, accreditations, and legal requirements. Methodical, organised, and confident in making sound, evidence-based decisions. Excellent communicator able to influence internal teams and external partners. Job Offer Competitive salary between 45,000 and 50,000 per annum. Permanent position with stability and growth potential. Opportunity to work within a large organisation in the property industry. Comprehensive benefits package to support your professional and personal needs. Collaborative and professional working environment in Horsham. If you are ready to take the next step in your career as a Supply Chain Compliance Manager, we encourage you to apply today!
Mar 10, 2026
Full time
We're looking for an experienced Supply Chain Compliance Manager to lead our Compliance Team and ensure all consultants, subcontractors, and suppliers meet the highest standards of competence, governance and statutory compliance. This is a pivotal leadership role within our supply chain systems function, supporting the delivery of wider compliance strategy across construction and framework operations. Client Details This is an opportunity to join a well-established organisation in the property industry. The company operates on a large scale and is committed to maintaining high standards and compliance across its operations. Description Lead, manage, coach, and mentor the Supply Chain Compliance Team (5x Coordinators) to ensure high performance, accuracy, and consistency. Oversee the onboarding and pre-qualification of all consultants, subcontractors, and suppliers. Ensure all supply chain partners are verified as competent, meeting our standards and all current legal, regulatory, and H&S requirements. Maintain and continuously improve the supply chain database and associated compliance records. Provide specialist analysis and judgement when reviewing technical documentation, insurances, accreditations, RAMS, and statutory evidence. Support the delivery of our compliance strategy, which sits under the Supply Chain Systems function. Liaise with operational, SHEQ, and commercial teams to ensure only fully compliant partners are utilised across projects and frameworks. Identify risks or gaps within supply chain compliance and implement appropriate corrective actions or escalation. Contribute to internal audits, external accreditations, and supply chain performance reviews. Profile A successful Supply Chain Compliance Manager should have: Strong experience in a construction, compliance, procurement, or supply chain governance role. Proven ability to lead teams, manage workloads, delegate effectively, and drive performance. High-level analytical skills with the ability to interpret complex compliance information. Strong understanding of construction-related competency frameworks, accreditations, and legal requirements. Methodical, organised, and confident in making sound, evidence-based decisions. Excellent communicator able to influence internal teams and external partners. Job Offer Competitive salary between 45,000 and 50,000 per annum. Permanent position with stability and growth potential. Opportunity to work within a large organisation in the property industry. Comprehensive benefits package to support your professional and personal needs. Collaborative and professional working environment in Horsham. If you are ready to take the next step in your career as a Supply Chain Compliance Manager, we encourage you to apply today!
Gleeson Recruitment Group
Shirebrook, Nottinghamshire
An exciting opportunity for a Facilities Coordinator to join a leading retail company. You will play a key role in maintaining a large property portfolio ensuring delivery of hard and soft services requirements that impact day-to-day operations, health & safety, and cost control. Reporting to the Head of UK Retail Facilities, you will manage planned and reactive maintenance, liaise with contractors and internal teams, and support the wider facilities to function across the business. This is an office based with 1-2 days travelling to stores across the UK. Roles & Responsibilities Manage planned and reactive maintenance for hard and soft services. Liaison with stores, contractors, suppliers, and internal departments. Review invoices and purchase orders before approval to ensure accuracy and compliance with group requirements. Maintain control of budgets, monitoring expenditure and reporting regularly. Organise works with contractors and support project works as required. Assist with store closures and new site acquisitions. Work on CAFM Portal system, assessing and triaging tickets. Take and make calls on the Facilities mobile, where you will be allocated a region to look after. Build strong relationships with store teams, contractors, and the Facilities team. Conduct regular site audits to conduct safety, compliance and contractor checks Verify compliance documents are accessible and up to date on ARMS and in-store. Skills And Qualifications Previous experience in a Facilities Coordinator role ideally within the retail sector Experience working within a team. IOSH / NEBOSH Certification Experience using CAFM systems and managing external contractors / service providers Ability to problem solve and remain calm under pressure, whilst proactively reacting within a fast-paced environment Salary / Package 30,000 25 days holiday Pension Contribution Flexible working Access to retail discounts At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Mar 10, 2026
Full time
An exciting opportunity for a Facilities Coordinator to join a leading retail company. You will play a key role in maintaining a large property portfolio ensuring delivery of hard and soft services requirements that impact day-to-day operations, health & safety, and cost control. Reporting to the Head of UK Retail Facilities, you will manage planned and reactive maintenance, liaise with contractors and internal teams, and support the wider facilities to function across the business. This is an office based with 1-2 days travelling to stores across the UK. Roles & Responsibilities Manage planned and reactive maintenance for hard and soft services. Liaison with stores, contractors, suppliers, and internal departments. Review invoices and purchase orders before approval to ensure accuracy and compliance with group requirements. Maintain control of budgets, monitoring expenditure and reporting regularly. Organise works with contractors and support project works as required. Assist with store closures and new site acquisitions. Work on CAFM Portal system, assessing and triaging tickets. Take and make calls on the Facilities mobile, where you will be allocated a region to look after. Build strong relationships with store teams, contractors, and the Facilities team. Conduct regular site audits to conduct safety, compliance and contractor checks Verify compliance documents are accessible and up to date on ARMS and in-store. Skills And Qualifications Previous experience in a Facilities Coordinator role ideally within the retail sector Experience working within a team. IOSH / NEBOSH Certification Experience using CAFM systems and managing external contractors / service providers Ability to problem solve and remain calm under pressure, whilst proactively reacting within a fast-paced environment Salary / Package 30,000 25 days holiday Pension Contribution Flexible working Access to retail discounts At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Key Responsibilities (not limited to) In conjunction with others, ensure all assets comply with the Building Safety Act, RRFSO, FSER and other relevant legislation. Produce regular performance reporting on compliance, building safety and other property services activities that are appropriate for senior management and Board level audiences. Administer and maintain records of safety assessments, inspections and contractor remediation and upgrade works. Support the Building Safety Manager with developing and maintaining safety cases for Higher-Risk Buildings. Co-ordinate resident engagement requirements at site level. Work alongside General and Property Managers to ensure the provision of clear and accessible information for relevant persons regarding building safety measures, reinforcing building user responsibilities. Assist with the collation of technical information required as part of response to resident enquiries and complaints. Monitor contractor and consultant performance with regards to their upload of technical reports and action plans to the company's risk & compliance system. Provide quality assurance that FRA, GRA, WRA, LOLER, EICR actions etc. have been suitably logged, tracked and evidenced via electronic record. Administer the Company's permit to work system, escalating any instances of non-compliance to the Building Safety Manager and Senior Vice President - Property Services. Monitor the performance of site teams ensuring that Fire and Rescue Service Higher-Risk Reporting portals are updated in accordance with the requirements of the FSER. Maintain trackers for compliance and building safety related remedial and improvement actions. Support the facilitation and delivery of training to relevant operational teams, maintaining competency and training records for the Operations directorate. When directed, collaborate with other Responsible Persons / Accountable Persons such as commercial tenants and superior landlords. When necessary, prompt duty holders to share documentation needed for the building safety case. Support the Property Services team with contract management and administration ensuring auditable record keeping and taking accurate minutes of contractor meetings. Support senior management with the management and record keeping of service improvement plans for external delivery partners and internal processes. Key Values ValueBehaviours Passion for our customerYou constantly challenge yourself to invent new and different ways to create passionate, fanatical customers who advocate on our behalf. RespectYou treat people with respect independent of their status or disagreement with you. InnovationYou challenge prevailing assumptions when warranted and suggest better approaches. CollaborationYou unite to support each other's ideas - even if you see it slightly differently. CommunicationYou share information openly and proactively. Qualifications, Experience and Role Requirements Essential Technical awareness of building safety and compliance legislation and best practice Knowledge of SFG20 standards and how these are practically delivered to residential buildings Extensive experience of utilising the full Microsoft Office suite Previous experience of using CAFM or safety / risk / compliance software in a facilities management / building safety role or setting Previous experience of records management A sound understanding of current building safety / fire safety legislation concerning High-Rise Residential buildings Experience of supporting the delivery of resident engagement initiatives for a High-Rise Residential Building Excellent verbal and written communication skills Strong interpersonal skills to build effective relationships internally and externally Strong IT skills that have been applied in a previous building safety / facilities management role Proficiency for absorbing new information and the ability to share that knowledge with others Ability to prioritise workload in a fast-paced working environment, ensuring that deadlines are met Ability to work independently and manage your own schedule Strong attention to detail Proactive and helpful attitude Ability and willingness to visit properties across the UK as required Desirable NEBOSH Level 3 Certificate in Fire Safety or equivalent Associate Membership (or higher) of IWFM, TPI, IOSH, IFSM, CIOB or other relevant professional body Good knowledge of compliance requirements for facilities management operations (hard and soft services) Knowledge of pass / fail criteria for passive fire protection systems A sound understanding of the workings of active fire safety systems Experience of undertaking building safety audits in high-rise multi occupied residential buildings Ability to logically interrogate asset / PPM records and flag any non-compliance against agreed standards Ability to manage contractors effectively ensuring required outputs and best value for the business Strong negotiation skills
Mar 10, 2026
Full time
Key Responsibilities (not limited to) In conjunction with others, ensure all assets comply with the Building Safety Act, RRFSO, FSER and other relevant legislation. Produce regular performance reporting on compliance, building safety and other property services activities that are appropriate for senior management and Board level audiences. Administer and maintain records of safety assessments, inspections and contractor remediation and upgrade works. Support the Building Safety Manager with developing and maintaining safety cases for Higher-Risk Buildings. Co-ordinate resident engagement requirements at site level. Work alongside General and Property Managers to ensure the provision of clear and accessible information for relevant persons regarding building safety measures, reinforcing building user responsibilities. Assist with the collation of technical information required as part of response to resident enquiries and complaints. Monitor contractor and consultant performance with regards to their upload of technical reports and action plans to the company's risk & compliance system. Provide quality assurance that FRA, GRA, WRA, LOLER, EICR actions etc. have been suitably logged, tracked and evidenced via electronic record. Administer the Company's permit to work system, escalating any instances of non-compliance to the Building Safety Manager and Senior Vice President - Property Services. Monitor the performance of site teams ensuring that Fire and Rescue Service Higher-Risk Reporting portals are updated in accordance with the requirements of the FSER. Maintain trackers for compliance and building safety related remedial and improvement actions. Support the facilitation and delivery of training to relevant operational teams, maintaining competency and training records for the Operations directorate. When directed, collaborate with other Responsible Persons / Accountable Persons such as commercial tenants and superior landlords. When necessary, prompt duty holders to share documentation needed for the building safety case. Support the Property Services team with contract management and administration ensuring auditable record keeping and taking accurate minutes of contractor meetings. Support senior management with the management and record keeping of service improvement plans for external delivery partners and internal processes. Key Values ValueBehaviours Passion for our customerYou constantly challenge yourself to invent new and different ways to create passionate, fanatical customers who advocate on our behalf. RespectYou treat people with respect independent of their status or disagreement with you. InnovationYou challenge prevailing assumptions when warranted and suggest better approaches. CollaborationYou unite to support each other's ideas - even if you see it slightly differently. CommunicationYou share information openly and proactively. Qualifications, Experience and Role Requirements Essential Technical awareness of building safety and compliance legislation and best practice Knowledge of SFG20 standards and how these are practically delivered to residential buildings Extensive experience of utilising the full Microsoft Office suite Previous experience of using CAFM or safety / risk / compliance software in a facilities management / building safety role or setting Previous experience of records management A sound understanding of current building safety / fire safety legislation concerning High-Rise Residential buildings Experience of supporting the delivery of resident engagement initiatives for a High-Rise Residential Building Excellent verbal and written communication skills Strong interpersonal skills to build effective relationships internally and externally Strong IT skills that have been applied in a previous building safety / facilities management role Proficiency for absorbing new information and the ability to share that knowledge with others Ability to prioritise workload in a fast-paced working environment, ensuring that deadlines are met Ability to work independently and manage your own schedule Strong attention to detail Proactive and helpful attitude Ability and willingness to visit properties across the UK as required Desirable NEBOSH Level 3 Certificate in Fire Safety or equivalent Associate Membership (or higher) of IWFM, TPI, IOSH, IFSM, CIOB or other relevant professional body Good knowledge of compliance requirements for facilities management operations (hard and soft services) Knowledge of pass / fail criteria for passive fire protection systems A sound understanding of the workings of active fire safety systems Experience of undertaking building safety audits in high-rise multi occupied residential buildings Ability to logically interrogate asset / PPM records and flag any non-compliance against agreed standards Ability to manage contractors effectively ensuring required outputs and best value for the business Strong negotiation skills
