RELOCATION TO DUBAI We are on the lookout for our next top Estate Agent to join the team and with the current market trends, this is the perfect opportunity to begin your own life-changing journey in Dubai. Did you know that Dubai is a tax-free haven and our commissions are uncapped!? We have one of the best platforms to support employees joining from abroad: a two-week training induction course, management support and individual mentorship program. Benefits of a Estate Agent: Visa Medical insurance Company car A broker license Up to 70% commission Responsibilities of a Estate Agent: Finding clients through calling, advertising, and business presentations Responding to the changing needs of buyers and sellers Regularly updating yourself on the latest market trends and informing clients accordingly Conducting property valuations Meeting clients for viewings Maintaining an up-to-date database Developing strategies to increase the value of properties for clients looking to sell Conducting negotiations with real estate agents on behalf of clients Requirements of a Estate Agent: Proven experience in sales, ideally within real estate or car sales Ability to be quick on your feet, strong negotiation tactics and great interpersonal skills Strong work ethic, with excellent customer service focus Excellent written and communication skills in English Punctual, well presented and honest Driving License If you are considering making that move, please submit your application today!
Mar 09, 2026
Full time
RELOCATION TO DUBAI We are on the lookout for our next top Estate Agent to join the team and with the current market trends, this is the perfect opportunity to begin your own life-changing journey in Dubai. Did you know that Dubai is a tax-free haven and our commissions are uncapped!? We have one of the best platforms to support employees joining from abroad: a two-week training induction course, management support and individual mentorship program. Benefits of a Estate Agent: Visa Medical insurance Company car A broker license Up to 70% commission Responsibilities of a Estate Agent: Finding clients through calling, advertising, and business presentations Responding to the changing needs of buyers and sellers Regularly updating yourself on the latest market trends and informing clients accordingly Conducting property valuations Meeting clients for viewings Maintaining an up-to-date database Developing strategies to increase the value of properties for clients looking to sell Conducting negotiations with real estate agents on behalf of clients Requirements of a Estate Agent: Proven experience in sales, ideally within real estate or car sales Ability to be quick on your feet, strong negotiation tactics and great interpersonal skills Strong work ethic, with excellent customer service focus Excellent written and communication skills in English Punctual, well presented and honest Driving License If you are considering making that move, please submit your application today!
Overview Cobalt is supporting a well-established residential property owner and operator with the appointment of a Senior Block Manager to lead block management operations across a complex residential and mixed-use portfolio in London. This is the most senior operational block management role beneath the Director, offering genuine influence over standards, people and performance. The organisation Our client is a large-scale residential landlord with a long-term approach to asset ownership and management. Block management is viewed as a core operational discipline, with a strong focus on safety, governance and customer experience. The business encourages collaboration, structured decision-making and continuous improvement across its estates. The role and responsibilities As Senior Block Manager, you will hold overarching responsibility for the operational delivery of block management across your portfolio, while setting standards and direction for the wider team. Key responsibilities include: Taking full accountability for block management performance across an allocated residential and mixed-use portfolio. Acting as the senior operational lead for block management, supporting the Director in delivering consistent and compliant outcomes. Line managing a Block Manager and Property Officers, with responsibility for performance, development and capability. Setting clear expectations and embedding best practice across health and safety, fire safety and building safety compliance. Leading the preparation, management and monitoring of service charge budgets and accounts. Overseeing external managing agents, consultants and contractors. Managing complex leaseholder matters, including meetings and formal correspondence. Leading Section 20 consultations, dispensation requests and licence to alter processes. Providing senior oversight of major works projects where required. Undertaking regular inspections and ensuring appropriate remedial actions are progressed. Contributing to wider operational and procedural improvements across the block management function. The Senior Block Manager reports directly into the Director of Building Safety and Block Management and plays a visible role in shaping how block management is delivered across the business. Skills and experience required We are keen to speak with candidates who combine strong technical knowledge with confident, thoughtful leadership. You will need to demonstrate: Working knowledge of residential leasehold property management at a senior operational level. Strong understanding of landlord and tenant legislation, health and safety, fire safety and building safety requirements. Experience managing service charge budgets, contractors and professional advisers. Proven experience line managing block or property management professionals. Confidence engaging with senior internal stakeholders and leaseholders. Working knowledge of Microsoft Excel and Word. Practical understanding of building fabric, maintenance and refurbishment works. Why apply? This Senior Block Manager role offers senior-level responsibility, visibility and influence within a structured organisation that values high standards and long-term thinking. Interviews are already being scheduled, so early applications are encouraged. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know.
Mar 09, 2026
Full time
Overview Cobalt is supporting a well-established residential property owner and operator with the appointment of a Senior Block Manager to lead block management operations across a complex residential and mixed-use portfolio in London. This is the most senior operational block management role beneath the Director, offering genuine influence over standards, people and performance. The organisation Our client is a large-scale residential landlord with a long-term approach to asset ownership and management. Block management is viewed as a core operational discipline, with a strong focus on safety, governance and customer experience. The business encourages collaboration, structured decision-making and continuous improvement across its estates. The role and responsibilities As Senior Block Manager, you will hold overarching responsibility for the operational delivery of block management across your portfolio, while setting standards and direction for the wider team. Key responsibilities include: Taking full accountability for block management performance across an allocated residential and mixed-use portfolio. Acting as the senior operational lead for block management, supporting the Director in delivering consistent and compliant outcomes. Line managing a Block Manager and Property Officers, with responsibility for performance, development and capability. Setting clear expectations and embedding best practice across health and safety, fire safety and building safety compliance. Leading the preparation, management and monitoring of service charge budgets and accounts. Overseeing external managing agents, consultants and contractors. Managing complex leaseholder matters, including meetings and formal correspondence. Leading Section 20 consultations, dispensation requests and licence to alter processes. Providing senior oversight of major works projects where required. Undertaking regular inspections and ensuring appropriate remedial actions are progressed. Contributing to wider operational and procedural improvements across the block management function. The Senior Block Manager reports directly into the Director of Building Safety and Block Management and plays a visible role in shaping how block management is delivered across the business. Skills and experience required We are keen to speak with candidates who combine strong technical knowledge with confident, thoughtful leadership. You will need to demonstrate: Working knowledge of residential leasehold property management at a senior operational level. Strong understanding of landlord and tenant legislation, health and safety, fire safety and building safety requirements. Experience managing service charge budgets, contractors and professional advisers. Proven experience line managing block or property management professionals. Confidence engaging with senior internal stakeholders and leaseholders. Working knowledge of Microsoft Excel and Word. Practical understanding of building fabric, maintenance and refurbishment works. Why apply? This Senior Block Manager role offers senior-level responsibility, visibility and influence within a structured organisation that values high standards and long-term thinking. Interviews are already being scheduled, so early applications are encouraged. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know.
A leading independent property services group in Plymouth is seeking a Property Valuer. The role involves conducting market appraisals, generating new business, and guiding clients through their property journey. The company offers a competitive salary, uncapped commission, and career progression opportunities. Ideal candidates are experienced estate agents with a driving licence and strong customer service skills. support with training is provided to enhance professional development.
Mar 09, 2026
Full time
A leading independent property services group in Plymouth is seeking a Property Valuer. The role involves conducting market appraisals, generating new business, and guiding clients through their property journey. The company offers a competitive salary, uncapped commission, and career progression opportunities. Ideal candidates are experienced estate agents with a driving licence and strong customer service skills. support with training is provided to enhance professional development.
Overview Join haart Estate Agents in Thorpe Bay as Our Next Star Property Valuer! Are you a seasoned Property Valuer with deep-rooted local market knowledge and a passion for delivering exceptional results? haart Estate Agents is looking for a driven and dynamic professional to join our high-performing team in Dartford. This is your opportunity to step into a pivotal role where your expertise won't just be valued - it will be celebrated. Benefits of being a Property Valuer at haart Estate Agents in Thorpe Bay: Complete on target earnings of £45000 per year A "Start up Salary" payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer at haart Estate Agents in Thorpe Bay: Developing and maintaining strong relationships with vendors A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer at haart Estate Agents in Thorpe Bay: Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy.
Mar 09, 2026
Full time
Overview Join haart Estate Agents in Thorpe Bay as Our Next Star Property Valuer! Are you a seasoned Property Valuer with deep-rooted local market knowledge and a passion for delivering exceptional results? haart Estate Agents is looking for a driven and dynamic professional to join our high-performing team in Dartford. This is your opportunity to step into a pivotal role where your expertise won't just be valued - it will be celebrated. Benefits of being a Property Valuer at haart Estate Agents in Thorpe Bay: Complete on target earnings of £45000 per year A "Start up Salary" payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer at haart Estate Agents in Thorpe Bay: Developing and maintaining strong relationships with vendors A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer at haart Estate Agents in Thorpe Bay: Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy.
A property management company seeks an In Tenancy Coordinator based in Basingstoke. The role focuses on managing repairs and property services while liaising with customers, landlords, and agents. Responsibilities include handling customer calls, reporting issues, and ensuring targets are met. Candidates should have property management experience and excellent time management skills. Benefits include 25 days of annual leave, volunteering leave, and various staff perks. This is a full-time position with an annual salary up to £26,000 depending on experience.
Mar 09, 2026
Full time
A property management company seeks an In Tenancy Coordinator based in Basingstoke. The role focuses on managing repairs and property services while liaising with customers, landlords, and agents. Responsibilities include handling customer calls, reporting issues, and ensuring targets are met. Candidates should have property management experience and excellent time management skills. Benefits include 25 days of annual leave, volunteering leave, and various staff perks. This is a full-time position with an annual salary up to £26,000 depending on experience.
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Mar 08, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Online Task Groups No Experience Required Job Description Paid To Focus works with trusted online platforms that need UK residents to complete simple online tasks. These tasks help companies improve their websites, apps, and digital services. You will be given clear instructions for every task, so no previous experience is needed. What You ll Be Doing Looking through websites and sharing your thoughts Testing online services and giving feedback on your experience Completing simple guided online activities Following step-by-step instructions Submitting your feedback once tasks are finished What You Need Must live in the United Kingdom Access to the internet A smartphone, tablet, or computer Ability to follow clear instructions Basic attention to detail What You ll Get Work from home Flexible schedule Simple online tasks No experience required Clear guidance for every assignment Whether you work full-time, part-time, evenings or weekends, or you re simply looking for a way to earn some extra or temporary income, this opportunity is open to you. Our members include professionals working across administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council roles, farming, finance, retail, recruitment and the NHS. It s also popular with retired people, those currently unemployed, school leavers, students preparing to graduate, and individuals completing trainee apprenticeships. Members include people working as admin assistants, PAs, credit controllers, receptionists, carers, teachers, nurses, baristas, cleaners, delivery drivers, estate agents, advisors, chefs, managers, store assistants, executives, social workers, supermarket workers and night-shift warehouse operatives so whatever your role, you ll fit right in. This role is suitable for anyone in the UK looking for flexible, home-based online work.
Mar 07, 2026
Full time
Online Task Groups No Experience Required Job Description Paid To Focus works with trusted online platforms that need UK residents to complete simple online tasks. These tasks help companies improve their websites, apps, and digital services. You will be given clear instructions for every task, so no previous experience is needed. What You ll Be Doing Looking through websites and sharing your thoughts Testing online services and giving feedback on your experience Completing simple guided online activities Following step-by-step instructions Submitting your feedback once tasks are finished What You Need Must live in the United Kingdom Access to the internet A smartphone, tablet, or computer Ability to follow clear instructions Basic attention to detail What You ll Get Work from home Flexible schedule Simple online tasks No experience required Clear guidance for every assignment Whether you work full-time, part-time, evenings or weekends, or you re simply looking for a way to earn some extra or temporary income, this opportunity is open to you. Our members include professionals working across administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council roles, farming, finance, retail, recruitment and the NHS. It s also popular with retired people, those currently unemployed, school leavers, students preparing to graduate, and individuals completing trainee apprenticeships. Members include people working as admin assistants, PAs, credit controllers, receptionists, carers, teachers, nurses, baristas, cleaners, delivery drivers, estate agents, advisors, chefs, managers, store assistants, executives, social workers, supermarket workers and night-shift warehouse operatives so whatever your role, you ll fit right in. This role is suitable for anyone in the UK looking for flexible, home-based online work.
Job Title: Lettings Consultant Location: Gloucester Monday-Friday 9-5:30pm About the Role: We are looking for an enthusiastic and driven Lettings Consultant to join a fast-growing residential lettings business specialising in new-build family homes. Based in ddifferent sites in Gloucester , you will play a key role in delivering a seamless letting experience, managing the process from initial enquiry through to move-in, and helping customers find their ideal home. Key Responsibilities: Conduct property viewings and negotiate offers to drive occupancy. Gather feedback from prospective tenants to support pricing and marketing strategies. Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction. Work closely with the Tenancy Progression team to ensure applications are processed efficiently. Conduct tenant check-ins and address queries throughout the tenancy process. Report lettings performance to the Lettings Manager. Identify and report any defects or maintenance issues to the Property Management team. Maintain accurate systems and data for all lettings activity. Collaborate with third-party agents when required. Undertake additional duties as delegated. Skills and Competencies: Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential. Exceptional customer service and strong verbal and written communication skills. Highly organised with the ability to manage multiple priorities effectively. Confident working autonomously, making informed decisions, and initiating action in line with processes. Collaborative team player with the ability to inspire and motivate colleagues. Strong problem-solving skills and the ability to resolve issues efficiently. Professional in presenting and interpreting information accurately. High level of confidentiality and integrity. Ambition to grow within a fast-scaling organisation with opportunities for career progression. Reporting To: Lettings Manager
Mar 06, 2026
Full time
Job Title: Lettings Consultant Location: Gloucester Monday-Friday 9-5:30pm About the Role: We are looking for an enthusiastic and driven Lettings Consultant to join a fast-growing residential lettings business specialising in new-build family homes. Based in ddifferent sites in Gloucester , you will play a key role in delivering a seamless letting experience, managing the process from initial enquiry through to move-in, and helping customers find their ideal home. Key Responsibilities: Conduct property viewings and negotiate offers to drive occupancy. Gather feedback from prospective tenants to support pricing and marketing strategies. Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction. Work closely with the Tenancy Progression team to ensure applications are processed efficiently. Conduct tenant check-ins and address queries throughout the tenancy process. Report lettings performance to the Lettings Manager. Identify and report any defects or maintenance issues to the Property Management team. Maintain accurate systems and data for all lettings activity. Collaborate with third-party agents when required. Undertake additional duties as delegated. Skills and Competencies: Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential. Exceptional customer service and strong verbal and written communication skills. Highly organised with the ability to manage multiple priorities effectively. Confident working autonomously, making informed decisions, and initiating action in line with processes. Collaborative team player with the ability to inspire and motivate colleagues. Strong problem-solving skills and the ability to resolve issues efficiently. Professional in presenting and interpreting information accurately. High level of confidentiality and integrity. Ambition to grow within a fast-scaling organisation with opportunities for career progression. Reporting To: Lettings Manager
Our multi office independent client is looking for an experienced Sales progressor to join there very busy office in Chelmsford CM1. The role will be offering a professional service to client, vendors, buyers and solicitors covering all legal aspects within property sales. The successful candidate will be responsible for progressing a pipeline of Property sales. Therefore, they must be able to manage their own workload, keep on top of any issues and prioritise jobs as necessary. And have an excellent level of customer service skills. Responsibilities include but will not be limited to: Have the ability to demonstrate a track record of Progressing Property sales Dealing with mortgage brokers and surveyors. Be fully conversant with current regulation/ legislation and processes surrounding Property Sales Striving to exceed individual targets. Liaising with Solicitors on all legal Property sale matters Striving to exceed customer expectations. Handling complaints and providing solutions Maintaining policies and procedures in accordance with company policies Ensuring compliance Supporting the team Liaising with Estate agents, Buyers and vendor clients. The Successful Applicant will need to possess the following skills: Previous experience in property sales progression is essential for this role as the successful individual will be responsible for the immediate management of a pipeline residential property sales. Experience in dealing with all aspects of a Property transaction It is highly desirable that candidates have intermediate computer literacy Experience of Property sales software packages would be useful. Professional qualifications would be an advantage but not a necessity Be able to manage their own workload Excellent communication skills The hours will be: Monday to Thursday 8.30am to 6.00pm Friday 8.30am to 5.00pm Salary range will be: between 25.000pa Basic salary 1% Commissions on completions. OTE 40.000pa If this role is of interest to you and you feel you have the necessary experience, please submit your most up to date CV and contact details to Kelly and Steve at Bastow Irwin Recruitment Ltd. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful.
Mar 06, 2026
Full time
Our multi office independent client is looking for an experienced Sales progressor to join there very busy office in Chelmsford CM1. The role will be offering a professional service to client, vendors, buyers and solicitors covering all legal aspects within property sales. The successful candidate will be responsible for progressing a pipeline of Property sales. Therefore, they must be able to manage their own workload, keep on top of any issues and prioritise jobs as necessary. And have an excellent level of customer service skills. Responsibilities include but will not be limited to: Have the ability to demonstrate a track record of Progressing Property sales Dealing with mortgage brokers and surveyors. Be fully conversant with current regulation/ legislation and processes surrounding Property Sales Striving to exceed individual targets. Liaising with Solicitors on all legal Property sale matters Striving to exceed customer expectations. Handling complaints and providing solutions Maintaining policies and procedures in accordance with company policies Ensuring compliance Supporting the team Liaising with Estate agents, Buyers and vendor clients. The Successful Applicant will need to possess the following skills: Previous experience in property sales progression is essential for this role as the successful individual will be responsible for the immediate management of a pipeline residential property sales. Experience in dealing with all aspects of a Property transaction It is highly desirable that candidates have intermediate computer literacy Experience of Property sales software packages would be useful. Professional qualifications would be an advantage but not a necessity Be able to manage their own workload Excellent communication skills The hours will be: Monday to Thursday 8.30am to 6.00pm Friday 8.30am to 5.00pm Salary range will be: between 25.000pa Basic salary 1% Commissions on completions. OTE 40.000pa If this role is of interest to you and you feel you have the necessary experience, please submit your most up to date CV and contact details to Kelly and Steve at Bastow Irwin Recruitment Ltd. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful.
Job Title: Lettings Consultant Location: Gloucester Monday-Friday 9-5:30pm 1-4 Saturdays Salary: 30- 35K plus bonus About the Role: We are looking for an enthusiastic and driven Lettings Consultant to join a fast-growing residential lettings business specialising in new-build family homes. Based in ddifferent sites in Gloucester , you will play a key role in delivering a seamless letting experience, managing the process from initial enquiry through to move-in, and helping customers find their ideal home. Key Responsibilities: Conduct property viewings and negotiate offers to drive occupancy. Gather feedback from prospective tenants to support pricing and marketing strategies. Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction. Work closely with the Tenancy Progression team to ensure applications are processed efficiently. Conduct tenant check-ins and address queries throughout the tenancy process. Report lettings performance to the Lettings Manager. Identify and report any defects or maintenance issues to the Property Management team. Maintain accurate systems and data for all lettings activity. Collaborate with third-party agents when required. Undertake additional duties as delegated. Skills and Competencies: Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential. Exceptional customer service and strong verbal and written communication skills. Highly organised with the ability to manage multiple priorities effectively. Confident working autonomously, making informed decisions, and initiating action in line with processes. Collaborative team player with the ability to inspire and motivate colleagues. Strong problem-solving skills and the ability to resolve issues efficiently. Professional in presenting and interpreting information accurately. High level of confidentiality and integrity. Ambition to grow within a fast-scaling organisation with opportunities for career progression. Reporting To: Lettings Manager
Mar 06, 2026
Full time
Job Title: Lettings Consultant Location: Gloucester Monday-Friday 9-5:30pm 1-4 Saturdays Salary: 30- 35K plus bonus About the Role: We are looking for an enthusiastic and driven Lettings Consultant to join a fast-growing residential lettings business specialising in new-build family homes. Based in ddifferent sites in Gloucester , you will play a key role in delivering a seamless letting experience, managing the process from initial enquiry through to move-in, and helping customers find their ideal home. Key Responsibilities: Conduct property viewings and negotiate offers to drive occupancy. Gather feedback from prospective tenants to support pricing and marketing strategies. Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction. Work closely with the Tenancy Progression team to ensure applications are processed efficiently. Conduct tenant check-ins and address queries throughout the tenancy process. Report lettings performance to the Lettings Manager. Identify and report any defects or maintenance issues to the Property Management team. Maintain accurate systems and data for all lettings activity. Collaborate with third-party agents when required. Undertake additional duties as delegated. Skills and Competencies: Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential. Exceptional customer service and strong verbal and written communication skills. Highly organised with the ability to manage multiple priorities effectively. Confident working autonomously, making informed decisions, and initiating action in line with processes. Collaborative team player with the ability to inspire and motivate colleagues. Strong problem-solving skills and the ability to resolve issues efficiently. Professional in presenting and interpreting information accurately. High level of confidentiality and integrity. Ambition to grow within a fast-scaling organisation with opportunities for career progression. Reporting To: Lettings Manager
Job Title: Leasehold and Tenancy Officer Contract Type: Fixed Term Contract for 12 months Salary: £42,378.54 per annum Working Hours: 35 Hours per week Working Pattern: Monday to Friday, Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Note: We will accept applications on the basis of any form of valid legal permission to work in the UK, but we are surrendering the Riverside Sponsorship licence; therefore we are unable to apply for any further sponsorships on behalf of existing colleagues or candidates. The difference you will make as a Leasehold and Tenancy Officer: Provide a customer focused account management service to all Home Ownership customers (including market and intermediate rent properties) across the London region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are conducted in line with legislative requirements and compliance and Group standards. Manage the end-to-end residential lettings process for Home Ownership, including sourcing of suitable tenants, carrying out referencing and financial checks, preparing accurate and compliant tenancy agreements and completing end of tenancy and void activity. Ensure service charge financial activity is conducted effectively, including budget planning, the service charge setting consultation process and reviews of scheme expenditure. Act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Manage Caretakers within a specified geographical region to ensure delivery of an effective service to Home Ownership customers on behalf of the group. About you: Up to date knowledge of leasehold legislation, regulation and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines. Results driving with strong analytical skills, including the ability to critically analyse complex information and experience of providing meaningful management information. Why Riverside? Riverside is a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile: Undertake the role of Account Manager for shared ownership, leasehold and assured short hold rent customers; including commercial properties (if required), advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Support the Group Compliance function to ensure our buildings are safe. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Lead, motivate and engage with site-based Caretakers (where applicable) to ensure the delivery of a high-quality service to support Home Ownership strategy and objectives. Maintain knowledge of leasehold legislation and technical aspects of all varieties of lease agreements to ensure escalated and complex queries are resolved effectively. Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level anti social behaviors and unauthorised sub letting. Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from start of tenure, supporting customers including signposting for advice and carrying out home visits during the arrears pursuance process. Support with the co ordination of court cases and First Tier Tribunals including providing the required information to support mediation and legal challenges for Home Ownership. Decision maker for enforcement activity; County Court Judgement (CCJ), Repossession, Forfeiture, Eviction and Injunction applications, using customer and community insight to ensure appropriate decisions made on behalf of the Group. Represent the Group in Court for all cases brought against customers in your regional area, ensuring cases are progressed effectively and efficiently and relevant stakeholders are kept up to date with developments and outcomes. Contribute to the setting of service charge budgets, providing first line support for customer queries. Facilitate customer/resident budget and year end meetings, as required. Promote customer engagement, both formally and informally via resident groups, where established, to provide mechanisms for customers to provide feedback on services, promote involvement and provide influencing opportunities to support scheme improvements/customer perception with Home Ownerships business area. Deliver proactive contact with customers and follow up outstanding actions included within any customer satisfaction feedback analysis. Form and maintain a close working relationship with your colleagues in maintenance, building safety, asset services and environmental teams to ensure strong links and collaborative approach in the management of service charges. Manage customer complaints in line with the agreed process via the groups Complaint Dispute Resolution Team, ensuring effective resolution for our customers are met, within set timescales. Support / manage the performance and development of your colleague/team, including the framework of estate and letting agents selected to source tenants on our behalf, providing expertise and coaching as required, ensuring a quality service is provided for customers and under performance is dealt with appropriately. Assess applications made to Home Ownership either directly or via letting agent for any property that is offered for rent, carrying out financial appraisals and referencing to ensure that applicants satisfy the requirements of internal or governing body and relevant legislation. Lead on the sign up of new customers (within agreed re let KPIs), via the Digital Sign up process, inclusive of completing registration of any deposit prior to tenancy commencement with the Deposit Protection Scheme, together with arranging return of deposit and working with the tenant and Dispute Resolution Service for any disagreements and retentions. Arrange/undertake end of tenancy visits during the notice period to establish a schedule of works and repairs prior to next letting or hand over for the property to be sold, liaising with Asset Services Colleagues, including Void teams, to ensure any works are scheduled and carried out appropriately. Additional Information: The Group has offices across the UK and, on this basis, there will be the requirement to travel to other locations to effectively perform this role. Occasionally there may be a requirement to work weekends and evenings which could involve an overnight stay. The role will be exposed to sensitive information; therefore the role holder is expected to always maintain levels of confidentiality. To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence and access to a vehicle. The role holder is expected to be committed to equal opportunities and to promote non discriminatory practices in all aspects of work undertaken. Manage internal and external stakeholders effectively, including senior colleagues and third parties, building constructive working relationships to ensure the delivery of the Group's Home Ownership Strategy. Accountable for regular reviews of the service, reviewing and analysing performance and customer feedback to ensure continuous improvement . click apply for full job details
Mar 06, 2026
Full time
Job Title: Leasehold and Tenancy Officer Contract Type: Fixed Term Contract for 12 months Salary: £42,378.54 per annum Working Hours: 35 Hours per week Working Pattern: Monday to Friday, Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Note: We will accept applications on the basis of any form of valid legal permission to work in the UK, but we are surrendering the Riverside Sponsorship licence; therefore we are unable to apply for any further sponsorships on behalf of existing colleagues or candidates. The difference you will make as a Leasehold and Tenancy Officer: Provide a customer focused account management service to all Home Ownership customers (including market and intermediate rent properties) across the London region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are conducted in line with legislative requirements and compliance and Group standards. Manage the end-to-end residential lettings process for Home Ownership, including sourcing of suitable tenants, carrying out referencing and financial checks, preparing accurate and compliant tenancy agreements and completing end of tenancy and void activity. Ensure service charge financial activity is conducted effectively, including budget planning, the service charge setting consultation process and reviews of scheme expenditure. Act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Manage Caretakers within a specified geographical region to ensure delivery of an effective service to Home Ownership customers on behalf of the group. About you: Up to date knowledge of leasehold legislation, regulation and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines. Results driving with strong analytical skills, including the ability to critically analyse complex information and experience of providing meaningful management information. Why Riverside? Riverside is a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile: Undertake the role of Account Manager for shared ownership, leasehold and assured short hold rent customers; including commercial properties (if required), advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Support the Group Compliance function to ensure our buildings are safe. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Lead, motivate and engage with site-based Caretakers (where applicable) to ensure the delivery of a high-quality service to support Home Ownership strategy and objectives. Maintain knowledge of leasehold legislation and technical aspects of all varieties of lease agreements to ensure escalated and complex queries are resolved effectively. Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level anti social behaviors and unauthorised sub letting. Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from start of tenure, supporting customers including signposting for advice and carrying out home visits during the arrears pursuance process. Support with the co ordination of court cases and First Tier Tribunals including providing the required information to support mediation and legal challenges for Home Ownership. Decision maker for enforcement activity; County Court Judgement (CCJ), Repossession, Forfeiture, Eviction and Injunction applications, using customer and community insight to ensure appropriate decisions made on behalf of the Group. Represent the Group in Court for all cases brought against customers in your regional area, ensuring cases are progressed effectively and efficiently and relevant stakeholders are kept up to date with developments and outcomes. Contribute to the setting of service charge budgets, providing first line support for customer queries. Facilitate customer/resident budget and year end meetings, as required. Promote customer engagement, both formally and informally via resident groups, where established, to provide mechanisms for customers to provide feedback on services, promote involvement and provide influencing opportunities to support scheme improvements/customer perception with Home Ownerships business area. Deliver proactive contact with customers and follow up outstanding actions included within any customer satisfaction feedback analysis. Form and maintain a close working relationship with your colleagues in maintenance, building safety, asset services and environmental teams to ensure strong links and collaborative approach in the management of service charges. Manage customer complaints in line with the agreed process via the groups Complaint Dispute Resolution Team, ensuring effective resolution for our customers are met, within set timescales. Support / manage the performance and development of your colleague/team, including the framework of estate and letting agents selected to source tenants on our behalf, providing expertise and coaching as required, ensuring a quality service is provided for customers and under performance is dealt with appropriately. Assess applications made to Home Ownership either directly or via letting agent for any property that is offered for rent, carrying out financial appraisals and referencing to ensure that applicants satisfy the requirements of internal or governing body and relevant legislation. Lead on the sign up of new customers (within agreed re let KPIs), via the Digital Sign up process, inclusive of completing registration of any deposit prior to tenancy commencement with the Deposit Protection Scheme, together with arranging return of deposit and working with the tenant and Dispute Resolution Service for any disagreements and retentions. Arrange/undertake end of tenancy visits during the notice period to establish a schedule of works and repairs prior to next letting or hand over for the property to be sold, liaising with Asset Services Colleagues, including Void teams, to ensure any works are scheduled and carried out appropriately. Additional Information: The Group has offices across the UK and, on this basis, there will be the requirement to travel to other locations to effectively perform this role. Occasionally there may be a requirement to work weekends and evenings which could involve an overnight stay. The role will be exposed to sensitive information; therefore the role holder is expected to always maintain levels of confidentiality. To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence and access to a vehicle. The role holder is expected to be committed to equal opportunities and to promote non discriminatory practices in all aspects of work undertaken. Manage internal and external stakeholders effectively, including senior colleagues and third parties, building constructive working relationships to ensure the delivery of the Group's Home Ownership Strategy. Accountable for regular reviews of the service, reviewing and analysing performance and customer feedback to ensure continuous improvement . click apply for full job details
Property Sales Manager - Ashby-De-La-Zouch, UK Our client is a well-established and reputable property development company specialising in residential and commercial projects across the UK. Known for their innovative approach, commitment to quality, and exceptional customer service, they offer a dynamic and supportive environment for ambitious professionals looking to advance their careers in property sales. This is an exciting opportunity to be part of a forward-thinking organisation that values integrity, teamwork, and professional growth. Job Responsibilities Lead and manage the property sales team to achieve sales targets and maximise revenue. Develop and implement effective sales strategies tailored to the local market. Build and maintain strong relationships with prospective buyers, estate agents, and other stakeholders. Conduct property viewings, negotiations, and close sales efficiently and professionally. Oversee the marketing and promotional activities for property listings to attract potential buyers. Provide expert advice to clients regarding property features, pricing, and the buying process. Ensure compliance with all relevant legal and regulatory requirements in property transactions. Monitor market trends and competitor activity to identify new sales opportunities. Prepare and present regular sales reports and forecasts to senior management. Coordinate with the construction and development teams to ensure smooth handovers and customer satisfaction. Required Skills & Qualifications Proven experience in property sales, ideally within residential or commercial sectors. Strong understanding of the UK property market and relevant legislation. Excellent communication, negotiation, and interpersonal skills. Ability to lead and motivate a sales team effectively. Relevant sales or property-related certifications (e.g., NAEA, ARLA, or equivalent) are desirable. Proficiency in CRM systems and MS Office Suite. Self-motivated with a proactive approach to achieving targets. Exceptional organisational and time-management skills. Full UK driving licence and willingness to travel within the region as required. Take the Next Step in Your Career If you are a driven sales professional with a passion for property and a desire to work in a supportive and innovative environment, we would love to hear from you. Apply today to join a company that values your expertise and offers excellent career development opportunities. Don't miss this chance to make a significant impact in the property industry - submit your application now! JBRP1_UKTJ
Mar 06, 2026
Full time
Property Sales Manager - Ashby-De-La-Zouch, UK Our client is a well-established and reputable property development company specialising in residential and commercial projects across the UK. Known for their innovative approach, commitment to quality, and exceptional customer service, they offer a dynamic and supportive environment for ambitious professionals looking to advance their careers in property sales. This is an exciting opportunity to be part of a forward-thinking organisation that values integrity, teamwork, and professional growth. Job Responsibilities Lead and manage the property sales team to achieve sales targets and maximise revenue. Develop and implement effective sales strategies tailored to the local market. Build and maintain strong relationships with prospective buyers, estate agents, and other stakeholders. Conduct property viewings, negotiations, and close sales efficiently and professionally. Oversee the marketing and promotional activities for property listings to attract potential buyers. Provide expert advice to clients regarding property features, pricing, and the buying process. Ensure compliance with all relevant legal and regulatory requirements in property transactions. Monitor market trends and competitor activity to identify new sales opportunities. Prepare and present regular sales reports and forecasts to senior management. Coordinate with the construction and development teams to ensure smooth handovers and customer satisfaction. Required Skills & Qualifications Proven experience in property sales, ideally within residential or commercial sectors. Strong understanding of the UK property market and relevant legislation. Excellent communication, negotiation, and interpersonal skills. Ability to lead and motivate a sales team effectively. Relevant sales or property-related certifications (e.g., NAEA, ARLA, or equivalent) are desirable. Proficiency in CRM systems and MS Office Suite. Self-motivated with a proactive approach to achieving targets. Exceptional organisational and time-management skills. Full UK driving licence and willingness to travel within the region as required. Take the Next Step in Your Career If you are a driven sales professional with a passion for property and a desire to work in a supportive and innovative environment, we would love to hear from you. Apply today to join a company that values your expertise and offers excellent career development opportunities. Don't miss this chance to make a significant impact in the property industry - submit your application now! JBRP1_UKTJ
Pear Recruitment - Senior Block Manager - Winchmore Hill Salary - £40,000 Working Hours - Monday-Friday 9am-6pm (offering hybrid working - 2 days at home) Our client, based in Winchmore Hill, is seeking a motivated Senior Block Manager to join their established team, where you will be looking after a portfolio of around 25 blocks. Acting as a point of contact for residents and stakeholders delivering a high standard of customer service while ensuring operational, financial and legal responsibilities are met. Key Responsibilities Day-to-day management of a residential block property portfolio and residential landlords Acting as the main point of contact for leaseholders, residents, freeholders, contractors, managing agents, landlords and tenants Overseeing service charge budgets, expenditure, and financial reporting Instructing, managing, and monitoring contractors and suppliers Arranging and overseeing maintenance, repairs, major works Arrange for contractor quotes and forward same to clients. Process contractor invoices. Deal with tenancy renewals. Ensuring properties comply with relevant UK legislation and health & safety requirements Preparing and issuing service charge demands and year-end accounts Companies House Filings Completing LEP enquiry forms Dealing with Leaseholder consents, assignments and other matters. Conducting site inspections Managing insurance claims and policy renewals About You Previous experience in block management and/or residential property management essential Good working knowledge of UK leasehold legislation and property compliance requirements Strong organisational and time management skills Confident communicator with excellent customer service skills Ability to manage a varied workload and prioritise effectively Competent with property management software If you are interested in this Senior Block Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Recommend a friend Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Mar 06, 2026
Full time
Pear Recruitment - Senior Block Manager - Winchmore Hill Salary - £40,000 Working Hours - Monday-Friday 9am-6pm (offering hybrid working - 2 days at home) Our client, based in Winchmore Hill, is seeking a motivated Senior Block Manager to join their established team, where you will be looking after a portfolio of around 25 blocks. Acting as a point of contact for residents and stakeholders delivering a high standard of customer service while ensuring operational, financial and legal responsibilities are met. Key Responsibilities Day-to-day management of a residential block property portfolio and residential landlords Acting as the main point of contact for leaseholders, residents, freeholders, contractors, managing agents, landlords and tenants Overseeing service charge budgets, expenditure, and financial reporting Instructing, managing, and monitoring contractors and suppliers Arranging and overseeing maintenance, repairs, major works Arrange for contractor quotes and forward same to clients. Process contractor invoices. Deal with tenancy renewals. Ensuring properties comply with relevant UK legislation and health & safety requirements Preparing and issuing service charge demands and year-end accounts Companies House Filings Completing LEP enquiry forms Dealing with Leaseholder consents, assignments and other matters. Conducting site inspections Managing insurance claims and policy renewals About You Previous experience in block management and/or residential property management essential Good working knowledge of UK leasehold legislation and property compliance requirements Strong organisational and time management skills Confident communicator with excellent customer service skills Ability to manage a varied workload and prioritise effectively Competent with property management software If you are interested in this Senior Block Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Recommend a friend Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
We are open to full time and part time applications. You will play a critical dual role within our lettings team, combining administrative support, client communication, and property management duties with on-site inspections. The role ensures that properties are managed efficiently, tenancies are compliant with legal obligations, and landlords and tenants receive excellent service. Lettings Administration: Respond to landlord, tenant, and prospective tenant enquiries promptly via phone, email, and in person. Respond to incoming calls from potential landlords to provide information about our offerings and services in the absence of the primary contact. To proactively promote the company and generate new business opportunities by effectively using internal marketing and property software platforms to identify properties marketed by other agents and engage owners with a clear presentation of our services and competitive advantages. Assist in the full lettings process including property listings, marketing, arranging viewings, and applicant vetting. Prepare, issue, and manage tenancy agreements, renewals, and associated documentation in line with current legislation. Maintain accurate, up-to-date records of tenants, landlords, property details, tenancy agreements, rent payments, and deposit information in property management software. Coordinate tenancy renewals, rent reviews, and deposit registrations. Manage tenancy deposits: Collect deposits from tenants. Register deposits with a government-approved tenancy deposit scheme within statutory timeframes. Provide tenants with prescribed information about their deposit. Handle deposit deductions at the end of tenancies in agreement with landlords and tenants. Maintain accurate deposit records and reconciliation reports. Liaise with contractors, landlords, and tenants regarding maintenance and property requirements. Assist with accounts, including reconciliation of rent payments, chasing arrears, and ensuring compliance with financial procedures. Produce regular reports for the management team on lettings activity, tenancy status, and property portfolio updates. 2. Property Interim Inspections: Conduct regular routine property interim tenancy inspections. Produce detailed inspection reports highlighting property condition, maintenance issues, and compliance with tenancy agreements. Take high-quality photographs and detailed notes for landlord reports. Ensure all properties meet health and safety standards and relevant legislation, such as Gas Safety, EPC, Legionella, and Fire Safety requirements. Follow up on identified maintenance or repair issues, coordinating with contractors and ensuring timely resolution. Provide guidance to tenants on property upkeep, compliance, and obligations under their tenancy. 3. Compliance: Conduct customer due diligence (CDD) for landlords and tenants in line with AML regulations and Company policy. Verify identification documents and maintain accurate AML records for all parties. Monitor and report any suspicious activity in line with AML policies. Ensure all tenancies comply with current property legislation and regulatory requirements. Assist with internal audits and compliance checks (e.g. AML). Personal Attributes Proactive, solution-oriented, and confident in making decisions within your remit. Friendly, professional, and customer-focused. Flexible approach to working hours, as occasional weekends may be required for inspections or viewings. Skills and Qualifications Previous experience in lettings administration and property management. Knowledge of AML regulations and experience with customer due diligence checks. Strong organisational skills and attention to detail. Ability to manage multiple priorities and meet deadlines. Proficiency in property software and associated portals (e.g. Reapit, Inventory Hive, Homelet, Tenancy Deposit Scheme (TDS) and Deposit Protection Scheme (DPS), Elements, Land Registry) and Microsoft Office (Word, Excel, Outlook). Excellent written and verbal communication skills. Full UK driving licence and access to a vehicle for property inspections. Knowledge of property legislation, tenancy regulations, and health & safety compliance. Ability to work independently and as part of a team. High levels of integrity, discretion, and confidentiality when dealing with financial and personal information. JBRP1_UKTJ
Mar 05, 2026
Full time
We are open to full time and part time applications. You will play a critical dual role within our lettings team, combining administrative support, client communication, and property management duties with on-site inspections. The role ensures that properties are managed efficiently, tenancies are compliant with legal obligations, and landlords and tenants receive excellent service. Lettings Administration: Respond to landlord, tenant, and prospective tenant enquiries promptly via phone, email, and in person. Respond to incoming calls from potential landlords to provide information about our offerings and services in the absence of the primary contact. To proactively promote the company and generate new business opportunities by effectively using internal marketing and property software platforms to identify properties marketed by other agents and engage owners with a clear presentation of our services and competitive advantages. Assist in the full lettings process including property listings, marketing, arranging viewings, and applicant vetting. Prepare, issue, and manage tenancy agreements, renewals, and associated documentation in line with current legislation. Maintain accurate, up-to-date records of tenants, landlords, property details, tenancy agreements, rent payments, and deposit information in property management software. Coordinate tenancy renewals, rent reviews, and deposit registrations. Manage tenancy deposits: Collect deposits from tenants. Register deposits with a government-approved tenancy deposit scheme within statutory timeframes. Provide tenants with prescribed information about their deposit. Handle deposit deductions at the end of tenancies in agreement with landlords and tenants. Maintain accurate deposit records and reconciliation reports. Liaise with contractors, landlords, and tenants regarding maintenance and property requirements. Assist with accounts, including reconciliation of rent payments, chasing arrears, and ensuring compliance with financial procedures. Produce regular reports for the management team on lettings activity, tenancy status, and property portfolio updates. 2. Property Interim Inspections: Conduct regular routine property interim tenancy inspections. Produce detailed inspection reports highlighting property condition, maintenance issues, and compliance with tenancy agreements. Take high-quality photographs and detailed notes for landlord reports. Ensure all properties meet health and safety standards and relevant legislation, such as Gas Safety, EPC, Legionella, and Fire Safety requirements. Follow up on identified maintenance or repair issues, coordinating with contractors and ensuring timely resolution. Provide guidance to tenants on property upkeep, compliance, and obligations under their tenancy. 3. Compliance: Conduct customer due diligence (CDD) for landlords and tenants in line with AML regulations and Company policy. Verify identification documents and maintain accurate AML records for all parties. Monitor and report any suspicious activity in line with AML policies. Ensure all tenancies comply with current property legislation and regulatory requirements. Assist with internal audits and compliance checks (e.g. AML). Personal Attributes Proactive, solution-oriented, and confident in making decisions within your remit. Friendly, professional, and customer-focused. Flexible approach to working hours, as occasional weekends may be required for inspections or viewings. Skills and Qualifications Previous experience in lettings administration and property management. Knowledge of AML regulations and experience with customer due diligence checks. Strong organisational skills and attention to detail. Ability to manage multiple priorities and meet deadlines. Proficiency in property software and associated portals (e.g. Reapit, Inventory Hive, Homelet, Tenancy Deposit Scheme (TDS) and Deposit Protection Scheme (DPS), Elements, Land Registry) and Microsoft Office (Word, Excel, Outlook). Excellent written and verbal communication skills. Full UK driving licence and access to a vehicle for property inspections. Knowledge of property legislation, tenancy regulations, and health & safety compliance. Ability to work independently and as part of a team. High levels of integrity, discretion, and confidentiality when dealing with financial and personal information. JBRP1_UKTJ
The Senior Property Manager will oversee a portfolio of high-end London properties, acting as the key contact for landlords and tenants. This role requires excellent customer service, strong organisational skills, and the ability to manage maintenance, compliance, insurance, and tenancy processes efficiently. The successful candidate will also support and mentor junior staff, ensuring that all managed properties meet legal and professional standards. Key Responsibilities Act as the main point of contact for landlords and tenants within your assigned portfolio. Handle day-to-day maintenance issues and coordinate repair works. Instruct and manage approved contractors, ensuring work is completed to a high standard, on time, and within budget. Obtain quotations, monitor costs, and approve invoices in line with company procedures. Conduct routine and end-of-tenancy property inspections, preparing detailed reports and arranging any required remedial works. Manage rent arrears and serve legal notices (Section 21, Section 8, rent increase, and inspection notices) where required. Oversee tenant check-in and check-out processes, ensuring smooth transitions and accurate record keeping. Assess checkout reports for deposit deductions and negotiate fair resolutions between landlords and tenants. Ensure all managed properties remain fully compliant with current legislation, arranging renewals of safety inspections and certificates as needed. Liaise with the accounts team regarding rent payments, arrears, and landlord statements. Support, train, and guide junior members of the property management team. Collaborate with the lettings, tenancy progression, client relations, and accounts teams to ensure seamless communication and service delivery. Escalate complex or high-risk cases to the Lettings Director when necessary. Skills & Experience Required Minimum 5 years' experience in residential property management within office environment. Strong knowledge of UK lettings legislation and compliance requirements. Excellent written and verbal communication skills. Proven ability to manage multiple properties and competing priorities effectively. Confident in handling insurance claims and serving legal notices. Exceptional attention to detail, accuracy, and problem-solving ability. ARLA qualification (Level 3 or above) preferred. Personal Attributes Professional, calm, and customer-focused. Self-motivated and able to work independently. Reliable, organised, and results-driven. Strong sense of ownership and accountability. Team player with a positive, can-do attitude. Committed to maintaining high service and compliance standards. To apply, please send your cover letter and CV to Contact Us Please leave your message here, and a member of our team will back to you within 24 hours. Alternatively, you can reach us at or call us at (0) . Crown Home Buying and Letting Luxury Estate Agents London International House, 1 St. Katharine's Way London, E1W 1UN
Mar 05, 2026
Full time
The Senior Property Manager will oversee a portfolio of high-end London properties, acting as the key contact for landlords and tenants. This role requires excellent customer service, strong organisational skills, and the ability to manage maintenance, compliance, insurance, and tenancy processes efficiently. The successful candidate will also support and mentor junior staff, ensuring that all managed properties meet legal and professional standards. Key Responsibilities Act as the main point of contact for landlords and tenants within your assigned portfolio. Handle day-to-day maintenance issues and coordinate repair works. Instruct and manage approved contractors, ensuring work is completed to a high standard, on time, and within budget. Obtain quotations, monitor costs, and approve invoices in line with company procedures. Conduct routine and end-of-tenancy property inspections, preparing detailed reports and arranging any required remedial works. Manage rent arrears and serve legal notices (Section 21, Section 8, rent increase, and inspection notices) where required. Oversee tenant check-in and check-out processes, ensuring smooth transitions and accurate record keeping. Assess checkout reports for deposit deductions and negotiate fair resolutions between landlords and tenants. Ensure all managed properties remain fully compliant with current legislation, arranging renewals of safety inspections and certificates as needed. Liaise with the accounts team regarding rent payments, arrears, and landlord statements. Support, train, and guide junior members of the property management team. Collaborate with the lettings, tenancy progression, client relations, and accounts teams to ensure seamless communication and service delivery. Escalate complex or high-risk cases to the Lettings Director when necessary. Skills & Experience Required Minimum 5 years' experience in residential property management within office environment. Strong knowledge of UK lettings legislation and compliance requirements. Excellent written and verbal communication skills. Proven ability to manage multiple properties and competing priorities effectively. Confident in handling insurance claims and serving legal notices. Exceptional attention to detail, accuracy, and problem-solving ability. ARLA qualification (Level 3 or above) preferred. Personal Attributes Professional, calm, and customer-focused. Self-motivated and able to work independently. Reliable, organised, and results-driven. Strong sense of ownership and accountability. Team player with a positive, can-do attitude. Committed to maintaining high service and compliance standards. To apply, please send your cover letter and CV to Contact Us Please leave your message here, and a member of our team will back to you within 24 hours. Alternatively, you can reach us at or call us at (0) . Crown Home Buying and Letting Luxury Estate Agents London International House, 1 St. Katharine's Way London, E1W 1UN
Overview Are you ready to take the next step in your property career Darlows Estate Agents in Brynmawr are seeking a motivated and experienced Branch Manager to lead their thriving team. This is an exciting opportunity for an ambitious individual who is passionate about property people and performance. If youre an experienced property professional with strong sales and leadership skills and youre looking for a role where you can make a real impact then this is your chance to take the next step with one of Gwents most well-known estate agencies. Ref: indbm Benefits of being a Branch Manager at Darlows Estate Agents in Brynmawr 60000 per year complete on-target earnings 22000 to 25000 basic salary dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager at Darlows Estate Agents in Brynmawr Leading daily meetings with the Estate Agency team Coaching the team to achieve KPIs Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager at Darlows Estate Agents in Brynmawr Full UK Driving Licence for a manual vehicle Minimum of 2 years experience within Estate Agency at a Senior Negotiator position a Property Valuer position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers suppliers communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video be eligible to proceed in our recruitment process you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) Well need evidence of your right to work in the UK in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career where you feel part of something bigger and where your excellent communication skills come into play every single day then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart variety makes our Company DNA come to life. We love people and whats more we love the differences that make each person who they are we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race colour religion sex national origin sexual orientation age citizenship marital status disability or gender identity. If you have a disability or special need that requires accommodation please let our Talent Team know and we will be happy to assist to the best of our ability regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team Spicerhaart employees or any other company is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: Required Experience: Manager Key Skills Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Computer Networking,Research Experience,Administrative Experience,Property Management,negotiation,Lead Generation,Contracts Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 22000 - 25000
Mar 05, 2026
Full time
Overview Are you ready to take the next step in your property career Darlows Estate Agents in Brynmawr are seeking a motivated and experienced Branch Manager to lead their thriving team. This is an exciting opportunity for an ambitious individual who is passionate about property people and performance. If youre an experienced property professional with strong sales and leadership skills and youre looking for a role where you can make a real impact then this is your chance to take the next step with one of Gwents most well-known estate agencies. Ref: indbm Benefits of being a Branch Manager at Darlows Estate Agents in Brynmawr 60000 per year complete on-target earnings 22000 to 25000 basic salary dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager at Darlows Estate Agents in Brynmawr Leading daily meetings with the Estate Agency team Coaching the team to achieve KPIs Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager at Darlows Estate Agents in Brynmawr Full UK Driving Licence for a manual vehicle Minimum of 2 years experience within Estate Agency at a Senior Negotiator position a Property Valuer position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers suppliers communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video be eligible to proceed in our recruitment process you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) Well need evidence of your right to work in the UK in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career where you feel part of something bigger and where your excellent communication skills come into play every single day then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart variety makes our Company DNA come to life. We love people and whats more we love the differences that make each person who they are we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race colour religion sex national origin sexual orientation age citizenship marital status disability or gender identity. If you have a disability or special need that requires accommodation please let our Talent Team know and we will be happy to assist to the best of our ability regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team Spicerhaart employees or any other company is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: Required Experience: Manager Key Skills Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Computer Networking,Research Experience,Administrative Experience,Property Management,negotiation,Lead Generation,Contracts Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 22000 - 25000
Hunters Estate Agents are currently searching for a property manager based in our Newcastle office to join our already busy and dynamic team! We want to hear from you! Property Managerwill provide a high level of customer service whilst building relationships with colleagues and clients. You will manage property portfolio in aspects of property maintenance, respond to tenants property issues, update Fixflo, log invoices from contractors onto system, deal with relevant repair issues, handle enquiries related to utility bills and council tax bills, ensure property legal compliances, and assisting others in lettings/sales department to company targets, providing speedy and accurate work in all areas of property management, property asset management and will play an active part in building and maintaining effective teamwork and inter business communication. You will also be responsible to assist other relevant property management activities including rent chasing, interim inspections, and tenancy renewals. Liaise with the account department with all enquiries associated with property management, contractor invoices, landlords owner statements, and landlords rent guarantee and insurance products. The Property manager works mainly within the branch, however a percentage will be out of the office on appointments for example accompany viewings, inspections, check-in/out etc if and when this is appropriate. Interaction may also take place with staff members at other letting offices and sales offices. Key Responsibilities: Organise and deal with daily property management, maintenance issues & tenants repairs. Update repair system always and minimise the desktop issues as agreed. Completion of all appropriate section of documents and checklists in full and on time. Log all invoices on payment system and Liaise with the account department to keep rent payment up-to-date, rent chasing if tenants are in arrears and taking follow-up actions to assist the rent recovery. Book and carry out interim and check in/outs inspections. Monitoring the legal compliant certificates/documents for the assigned properties account and organising/assisting these certificates/documents renewals if necessary. Dealing and liaising with handyman and contractors in all aspects of property repair and maintenance issues. Serve relevant legal notices and action accordingly, update system. Apply HMO & property licences where it is required and liaise with council on all property enquiries. What were looking for: A full UK driving license. You will have a proven track record of working within a letting agency. You will be a strong communicator who is outgoing and self-motivated. You will be results-driven and be a strong team player. You will be able to build a strong rapport with all customers and colleagues to contribute to a positive working atmosphere. You will be confident in using the IT system and have the ability to balance and prioritise set tasks. Benefits of being part of the Hunters team: Hunters Training Academy is dedicated to training all staff with training courses endorsed by Propertymark (ARLA and NAEA). Attractive target-related bonus. Company pool car provided. Excellent location in the centre of Newcastle surrounded by excellent transport links! Positive team atmosphere working for a dedicated and supportive company! This is a fascinating opportunity to be part of an ambitious and innovative company with the extensive potential to progress throughout your career. We are extremely proud of the success rates we have worked towards and you will be highly commended for your contributions in sustaining this. JBRP1_UKTJ
Mar 05, 2026
Full time
Hunters Estate Agents are currently searching for a property manager based in our Newcastle office to join our already busy and dynamic team! We want to hear from you! Property Managerwill provide a high level of customer service whilst building relationships with colleagues and clients. You will manage property portfolio in aspects of property maintenance, respond to tenants property issues, update Fixflo, log invoices from contractors onto system, deal with relevant repair issues, handle enquiries related to utility bills and council tax bills, ensure property legal compliances, and assisting others in lettings/sales department to company targets, providing speedy and accurate work in all areas of property management, property asset management and will play an active part in building and maintaining effective teamwork and inter business communication. You will also be responsible to assist other relevant property management activities including rent chasing, interim inspections, and tenancy renewals. Liaise with the account department with all enquiries associated with property management, contractor invoices, landlords owner statements, and landlords rent guarantee and insurance products. The Property manager works mainly within the branch, however a percentage will be out of the office on appointments for example accompany viewings, inspections, check-in/out etc if and when this is appropriate. Interaction may also take place with staff members at other letting offices and sales offices. Key Responsibilities: Organise and deal with daily property management, maintenance issues & tenants repairs. Update repair system always and minimise the desktop issues as agreed. Completion of all appropriate section of documents and checklists in full and on time. Log all invoices on payment system and Liaise with the account department to keep rent payment up-to-date, rent chasing if tenants are in arrears and taking follow-up actions to assist the rent recovery. Book and carry out interim and check in/outs inspections. Monitoring the legal compliant certificates/documents for the assigned properties account and organising/assisting these certificates/documents renewals if necessary. Dealing and liaising with handyman and contractors in all aspects of property repair and maintenance issues. Serve relevant legal notices and action accordingly, update system. Apply HMO & property licences where it is required and liaise with council on all property enquiries. What were looking for: A full UK driving license. You will have a proven track record of working within a letting agency. You will be a strong communicator who is outgoing and self-motivated. You will be results-driven and be a strong team player. You will be able to build a strong rapport with all customers and colleagues to contribute to a positive working atmosphere. You will be confident in using the IT system and have the ability to balance and prioritise set tasks. Benefits of being part of the Hunters team: Hunters Training Academy is dedicated to training all staff with training courses endorsed by Propertymark (ARLA and NAEA). Attractive target-related bonus. Company pool car provided. Excellent location in the centre of Newcastle surrounded by excellent transport links! Positive team atmosphere working for a dedicated and supportive company! This is a fascinating opportunity to be part of an ambitious and innovative company with the extensive potential to progress throughout your career. We are extremely proud of the success rates we have worked towards and you will be highly commended for your contributions in sustaining this. JBRP1_UKTJ
Head of Customer Services page is loaded Head of Customer Serviceslocations: Farringdon, London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR-88032Job Summary: Company: Festival Republic Limited Location: Farringdon, London and onsite at shows and festivals as required Department: Customer Service Reports to: Managing Director Working hours: Full-time with additional working to meet business needs onsite at festivals Contract type: Permanent The Role We are looking for a Head of Customer Services to be the driving force behind our customer service and fan experience, working across the business with a focus on customer contact and care. The Head of Customer Services will be the subject matter expert on all things customer service, with a key focus for this role will be driving end to end customer care across our festival business. This role will keep a finger on the pulse of broader customer service best practice. What it's like to work in the team This is an integral member of the Festival Republic team. With a positive and supportive approach, the successful candidate will work collaboratively to contribute to our core values of excellence, inclusivity and putting the customer first across our festivals. What we need Competencies / Skills / Knowledge / Experience A background in leading high quality and high-volume customer services from pre purchase, to post visit across a complex business. Significant experience in customer complaint and case management and resolution. Robust experience using customer service CRM solutions - preferably Zendesk. Confident in being the point of escalation for customer issues and able to proactively and with empathy effectively resolve complex customer issues. People management experience including team development, performance management and coaching. Ability to work in high pressure situations, including high level skill in trouble shooting and problem solving. Eye for detail and confident in delivering robust and scalable processes. Excellent organisation, verbal and written communication skills Good working knowledge of MS office Behaviours The following attributes determine how the role will be carried out and are required to be a success: Excellent interpersonal and relationship building skills. Customer Focus with a passion for customer service and putting the customer at the heart of the business. Ability to foster problem solving between teams and stakeholders, and to arrive at a solution that will contribute to the overall achievement of our goals. Ability to communicate, inspire and motivate. Resilient, resourceful and tenacious. What the role includes Development of multi-channel customer contact function - establishing processes and ways of working with internal and external stakeholders including Festival Management, Ticketing and Marketing. Working closely with Ticketmaster and/or other ticket agents. Acting as internal subject matter expert on customer contact and complaint resolution and mitigation. The Head of Customer Services and their team will resolve complaints and handle queries efficiently, with the aim of alleviating additional pressures on internal stakeholders. Delivering and supporting the delivery of customer experience projects across the estate and developing central guiding principles for our fan experience across the business Equal Opportunities We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we'll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. Our Company Festival Republic is part of Live Nation Entertainment, the world's leading live entertainment company comprising global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. APPLICATION DEADLINE: Wednesday 11th March. We reserve the right to close applications at any time so encourage early application where possible. Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work(R) and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Mar 05, 2026
Full time
Head of Customer Services page is loaded Head of Customer Serviceslocations: Farringdon, London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR-88032Job Summary: Company: Festival Republic Limited Location: Farringdon, London and onsite at shows and festivals as required Department: Customer Service Reports to: Managing Director Working hours: Full-time with additional working to meet business needs onsite at festivals Contract type: Permanent The Role We are looking for a Head of Customer Services to be the driving force behind our customer service and fan experience, working across the business with a focus on customer contact and care. The Head of Customer Services will be the subject matter expert on all things customer service, with a key focus for this role will be driving end to end customer care across our festival business. This role will keep a finger on the pulse of broader customer service best practice. What it's like to work in the team This is an integral member of the Festival Republic team. With a positive and supportive approach, the successful candidate will work collaboratively to contribute to our core values of excellence, inclusivity and putting the customer first across our festivals. What we need Competencies / Skills / Knowledge / Experience A background in leading high quality and high-volume customer services from pre purchase, to post visit across a complex business. Significant experience in customer complaint and case management and resolution. Robust experience using customer service CRM solutions - preferably Zendesk. Confident in being the point of escalation for customer issues and able to proactively and with empathy effectively resolve complex customer issues. People management experience including team development, performance management and coaching. Ability to work in high pressure situations, including high level skill in trouble shooting and problem solving. Eye for detail and confident in delivering robust and scalable processes. Excellent organisation, verbal and written communication skills Good working knowledge of MS office Behaviours The following attributes determine how the role will be carried out and are required to be a success: Excellent interpersonal and relationship building skills. Customer Focus with a passion for customer service and putting the customer at the heart of the business. Ability to foster problem solving between teams and stakeholders, and to arrive at a solution that will contribute to the overall achievement of our goals. Ability to communicate, inspire and motivate. Resilient, resourceful and tenacious. What the role includes Development of multi-channel customer contact function - establishing processes and ways of working with internal and external stakeholders including Festival Management, Ticketing and Marketing. Working closely with Ticketmaster and/or other ticket agents. Acting as internal subject matter expert on customer contact and complaint resolution and mitigation. The Head of Customer Services and their team will resolve complaints and handle queries efficiently, with the aim of alleviating additional pressures on internal stakeholders. Delivering and supporting the delivery of customer experience projects across the estate and developing central guiding principles for our fan experience across the business Equal Opportunities We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we'll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. Our Company Festival Republic is part of Live Nation Entertainment, the world's leading live entertainment company comprising global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. APPLICATION DEADLINE: Wednesday 11th March. We reserve the right to close applications at any time so encourage early application where possible. Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work(R) and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Manchester (Hybrid, up to 3 days WFH) Up to £33k (OTE up to £40k) Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world class technology. As our client base rapidly expands, particularly among enterprise estate agencies, we are entering a pivotal moment of growth, so we're investing in dedicated expertise to support our largest and most complex accounts. We want to drive the adoption of our products, and unlock long term value through strategic partnerships. This is a key role in helping to shape the future of Enterprise customer success at Street Group. Over the past five years, we've been working on Street.co.uk - our groundbreaking product that puts transparency, user experience, and beautiful design at the heart of the property industry. Joining our dynamic and ambitious Street.co.uk team, you will be a dedicated product specialist for our customers as they begin their journey with Street, driving client success while identifying opportunities for growth and long term value across Street Group's ecosystem of products. You will have the autonomy of planning your diary and workshops whilst making sure you are constantly going above and beyond for our customers in helping them find their way around the system, and the chance to make a genuine impact as we scale the business. A bit about you You'll have a background in Customer Success You are passionate about providing an excellent customer experience You have excellent written and verbal communication skills (fluency in written and spoken English) You're a dependable, motivated, self starter, with the ability to work independently and the inner drive to grow a company that is in an exciting period of rapid growth You're highly organised with exceptional attention to detail Here's what you can expect to be working on as a Customer Success Manager at Street Group Immersing yourself in the company and building knowledge of our evolving product Ensuring feedback flows from Customer Success to the relevant business and product teams Supporting our clients to achieve great results with Street.co.uk; from onboarding new clients to proactively ensuring existing clients are getting the most out of the software Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers Implementing creative solutions to proactively resolve potential issues for customers Providing exceptional technical support via phone and email to Street clients Upselling additional products to existing clients Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! Who are Street Group? We're an award winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone. Back in 2015, our co Founder, Tom Staff, spent his evenings building Spectre v1.0. He'd seen first hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre is now our multi award winning, instruction generation tool, generating an average return on investment for them of over 3000%. Street.co.uk then launched back in 2020 and serves as our game changing CRM, allowing agents to deliver a service that aligns seamlessly with the modern, 'on demand' needs of customers and their busy lifestyles. Our products, Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent's job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK. Hybrid working - you can work from home up to 3 days per week ️ Guilt Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Mental health & well being support via Health Assured Regular well being initiatives Flexible working hours Public transport season ticket loans Paid menopause leave Holiday buying scheme Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate positive company! Up to £33,000 plus commission, with an estimated OTE of £40k. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process 3 stages (incl. a presentation) = Introductory call with one of our Talent team > Hiring Manager Interview > Final interview and presentation. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know! We're a stellar team of experts spanning all facets of product, engineering, data, commercial and talent. With a suite of innovative products, we're leading the charge of modern estate agency and moving real estate into a new age pairing UK agents with tomorrow's technology.
Mar 04, 2026
Full time
Manchester (Hybrid, up to 3 days WFH) Up to £33k (OTE up to £40k) Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world class technology. As our client base rapidly expands, particularly among enterprise estate agencies, we are entering a pivotal moment of growth, so we're investing in dedicated expertise to support our largest and most complex accounts. We want to drive the adoption of our products, and unlock long term value through strategic partnerships. This is a key role in helping to shape the future of Enterprise customer success at Street Group. Over the past five years, we've been working on Street.co.uk - our groundbreaking product that puts transparency, user experience, and beautiful design at the heart of the property industry. Joining our dynamic and ambitious Street.co.uk team, you will be a dedicated product specialist for our customers as they begin their journey with Street, driving client success while identifying opportunities for growth and long term value across Street Group's ecosystem of products. You will have the autonomy of planning your diary and workshops whilst making sure you are constantly going above and beyond for our customers in helping them find their way around the system, and the chance to make a genuine impact as we scale the business. A bit about you You'll have a background in Customer Success You are passionate about providing an excellent customer experience You have excellent written and verbal communication skills (fluency in written and spoken English) You're a dependable, motivated, self starter, with the ability to work independently and the inner drive to grow a company that is in an exciting period of rapid growth You're highly organised with exceptional attention to detail Here's what you can expect to be working on as a Customer Success Manager at Street Group Immersing yourself in the company and building knowledge of our evolving product Ensuring feedback flows from Customer Success to the relevant business and product teams Supporting our clients to achieve great results with Street.co.uk; from onboarding new clients to proactively ensuring existing clients are getting the most out of the software Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers Implementing creative solutions to proactively resolve potential issues for customers Providing exceptional technical support via phone and email to Street clients Upselling additional products to existing clients Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! Who are Street Group? We're an award winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone. Back in 2015, our co Founder, Tom Staff, spent his evenings building Spectre v1.0. He'd seen first hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre is now our multi award winning, instruction generation tool, generating an average return on investment for them of over 3000%. Street.co.uk then launched back in 2020 and serves as our game changing CRM, allowing agents to deliver a service that aligns seamlessly with the modern, 'on demand' needs of customers and their busy lifestyles. Our products, Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent's job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK. Hybrid working - you can work from home up to 3 days per week ️ Guilt Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Mental health & well being support via Health Assured Regular well being initiatives Flexible working hours Public transport season ticket loans Paid menopause leave Holiday buying scheme Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate positive company! Up to £33,000 plus commission, with an estimated OTE of £40k. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process 3 stages (incl. a presentation) = Introductory call with one of our Talent team > Hiring Manager Interview > Final interview and presentation. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know! We're a stellar team of experts spanning all facets of product, engineering, data, commercial and talent. With a suite of innovative products, we're leading the charge of modern estate agency and moving real estate into a new age pairing UK agents with tomorrow's technology.
Customer Service Administrator Property Surveys £13 per hour plus exciting and generous incentives for hitting targets! Fully Remote Self-Employed / Contract position We are seeking a driven, organised and commercially minded individual to join our growing surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the residential homebuyer survey sector. Speed, accuracy and professionalism are critical. The successful candidate will play a central role in converting enquiries, managing Surveyor diaries and helping drive business growth. Key Responsibilities Enquiry Management and Sales Conversion: Respond immediately to incoming homebuyer survey enquiries (via CRM and direct channels). Professionally present and sell our services to secure bookings. Issue clear, accurate confirmation emails outlining scope, price and terms. Ensure signed terms and payments are received promptly. Sales Progression and Administration: Monitor each instruction through to completion. Maintain accurate CRM records. Ensure correct email sequencing and documentation compliance. Surveyor Diary Management and Logistics: Coordinate property access with vendors and selling agents. Plan and schedule Surveyor appointments efficiently, aiming for two inspections per day. Apply logical route planning and geographic awareness to maximise productivity. Reconfirm all appointments 24 hours in advance. Post-Survey Follow-Up: Ensure Surveyors confirm access and raise any immediate concerns with clients within 24 hours. Maintain high standards of communication and professionalism. Business Development: Build and maintain relationships with local estate agents. Secure direct instructions from agents and their clients. Support management in developing repeat referral streams. Candidate Profile We are looking for someone who: Preferably has experience in property, residential sales, or homebuyer surveys. Is commercially aware and confident in selling professional services. Has strong organisational and logistical planning skills. Is personable, articulate and detail focused. Has a positive, proactive can-do mindset. Is ambitious and motivated to help build a growing business. Is comfortable working closely with management and contributing ideas. Reward and Progression We offer a competitive salary with fair and achievable bonus structures. Bonuses are linked to: Maintaining full Surveyor diaries. Securing repeat business from agents. Meeting agreed monthly job and revenue targets. This is an excellent opportunity for someone who wants responsibility, growth and meaningful impact within a dynamic property business.
Mar 04, 2026
Contractor
Customer Service Administrator Property Surveys £13 per hour plus exciting and generous incentives for hitting targets! Fully Remote Self-Employed / Contract position We are seeking a driven, organised and commercially minded individual to join our growing surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the residential homebuyer survey sector. Speed, accuracy and professionalism are critical. The successful candidate will play a central role in converting enquiries, managing Surveyor diaries and helping drive business growth. Key Responsibilities Enquiry Management and Sales Conversion: Respond immediately to incoming homebuyer survey enquiries (via CRM and direct channels). Professionally present and sell our services to secure bookings. Issue clear, accurate confirmation emails outlining scope, price and terms. Ensure signed terms and payments are received promptly. Sales Progression and Administration: Monitor each instruction through to completion. Maintain accurate CRM records. Ensure correct email sequencing and documentation compliance. Surveyor Diary Management and Logistics: Coordinate property access with vendors and selling agents. Plan and schedule Surveyor appointments efficiently, aiming for two inspections per day. Apply logical route planning and geographic awareness to maximise productivity. Reconfirm all appointments 24 hours in advance. Post-Survey Follow-Up: Ensure Surveyors confirm access and raise any immediate concerns with clients within 24 hours. Maintain high standards of communication and professionalism. Business Development: Build and maintain relationships with local estate agents. Secure direct instructions from agents and their clients. Support management in developing repeat referral streams. Candidate Profile We are looking for someone who: Preferably has experience in property, residential sales, or homebuyer surveys. Is commercially aware and confident in selling professional services. Has strong organisational and logistical planning skills. Is personable, articulate and detail focused. Has a positive, proactive can-do mindset. Is ambitious and motivated to help build a growing business. Is comfortable working closely with management and contributing ideas. Reward and Progression We offer a competitive salary with fair and achievable bonus structures. Bonuses are linked to: Maintaining full Surveyor diaries. Securing repeat business from agents. Meeting agreed monthly job and revenue targets. This is an excellent opportunity for someone who wants responsibility, growth and meaningful impact within a dynamic property business.
