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Kings Permanent Recruitment Ltd
Estate Agent Sales Manager / Lister
Kings Permanent Recruitment Ltd Cliftonville, Kent
Description: Estate Agent Sales Manager / Lister - The Package: Basic salary to £25,000 plus £3,000 car allowance or company car Initial salary guarantee whilst you build your pipeline On target earnings £45,000+ Annual leave entitlement starting at 33 days and increasing with service 5 days a week, including some Saturdays (3 on, 1 off) Additional Benefits: Holiday Commission, Birthday Off, Pension, Life Insurance, Company Rewards, Career Path, Charitable Event Fees Paid Estate Agent Sales Manager / Lister - What's In It For You? Competitive salary with uncapped rewards and career growth Ongoing professional development with like-minded colleagues A company that values feedback, with 90%+ positive employee survey results Support for charity work, with paid entry fees for events A company that embraces change and innovation Estate Agent Sales Manager / Lister - The Role: Manage sales and provide advice to customers Valuing properties and showcasing them to achieve the best price Collaborate with your team to match properties with potential buyers Build relationships with professionals like solicitors and lenders Identify new leads and generate business Assist the Branch Manager in motivating and managing the team Estate Agent Sales Manager / Lister - Skills & Attributes Required: Estate Agency experience is essential Strong relationship-building skills with a proven record of turning valuations into sales Driven, enthusiastic, and self-motivated with the ability to thrive in a fast-paced environment A natural leader with a passion for helping others achieve their goals Positive, energetic, and committed to providing excellent customer service If you re an Estate Agent ready to take the next step, we d love to hear from you! Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jan 12, 2026
Full time
Description: Estate Agent Sales Manager / Lister - The Package: Basic salary to £25,000 plus £3,000 car allowance or company car Initial salary guarantee whilst you build your pipeline On target earnings £45,000+ Annual leave entitlement starting at 33 days and increasing with service 5 days a week, including some Saturdays (3 on, 1 off) Additional Benefits: Holiday Commission, Birthday Off, Pension, Life Insurance, Company Rewards, Career Path, Charitable Event Fees Paid Estate Agent Sales Manager / Lister - What's In It For You? Competitive salary with uncapped rewards and career growth Ongoing professional development with like-minded colleagues A company that values feedback, with 90%+ positive employee survey results Support for charity work, with paid entry fees for events A company that embraces change and innovation Estate Agent Sales Manager / Lister - The Role: Manage sales and provide advice to customers Valuing properties and showcasing them to achieve the best price Collaborate with your team to match properties with potential buyers Build relationships with professionals like solicitors and lenders Identify new leads and generate business Assist the Branch Manager in motivating and managing the team Estate Agent Sales Manager / Lister - Skills & Attributes Required: Estate Agency experience is essential Strong relationship-building skills with a proven record of turning valuations into sales Driven, enthusiastic, and self-motivated with the ability to thrive in a fast-paced environment A natural leader with a passion for helping others achieve their goals Positive, energetic, and committed to providing excellent customer service If you re an Estate Agent ready to take the next step, we d love to hear from you! Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Career Studio
Senior Sales Negotiator
Career Studio Wellington, Shropshire
Senior Sales Negotiator Telford Basic salary 26,000 to 30,000 Plus uncapped bonus scheme Long term career opportunities for progression Our client is an established independent estate agents currently recruiting for an experienced Senior Sales Negotiator to provide support to other negotiators and the Branch Manager at their busy branch in Telford We would also be interested with applications from sales negotiators looking to move up the ladder to a more senior negotiating role We are looking for a professional successful property sales professional with a proven track record in residential sales As a Senior Sales Negotiator you will also demonstrate enthusiasm, determination, self-motivation and a commitment to succeed in a challenging fast paced targeted environment Individuals will also need to be able to demonstrate strong communication, negotiation and presentation skills alongside the ability to effectively manage and prioritise workloads to meet targets and deadlines Main duties include: Organising and carrying out residential property valuations Registering potential purchasers and identify houses that suit their requirements Arranging and conducting property viewings Liaising with all parties to ensure a sale is agreed between vendors and purchasers Achieving individual, team targets and overall branch objectives to deadlines Effectively handling enquiries and queries both over the telephone and in branch Ensuring all parties are kept up to date through the sales process to completion Communicating with clients at all levels and delivering first class customer service Flexible, always going the extra mile to ensure clients always receive a positive experience Remaining compliant following current legislations and company processes at all times Working outside of normal office hours as and when necessary PLEASE NOTE Successful candidates MUST have experience as a Sales Negotiator within a High Street Estate Agents If you are looking for an autonomous sales role with clear career progression we would like to talk to you now In the first instance contact Anita or Jodie, in complete confidence, at Career Studio on (phone number removed) anytime up until 6pm
Jan 12, 2026
Full time
Senior Sales Negotiator Telford Basic salary 26,000 to 30,000 Plus uncapped bonus scheme Long term career opportunities for progression Our client is an established independent estate agents currently recruiting for an experienced Senior Sales Negotiator to provide support to other negotiators and the Branch Manager at their busy branch in Telford We would also be interested with applications from sales negotiators looking to move up the ladder to a more senior negotiating role We are looking for a professional successful property sales professional with a proven track record in residential sales As a Senior Sales Negotiator you will also demonstrate enthusiasm, determination, self-motivation and a commitment to succeed in a challenging fast paced targeted environment Individuals will also need to be able to demonstrate strong communication, negotiation and presentation skills alongside the ability to effectively manage and prioritise workloads to meet targets and deadlines Main duties include: Organising and carrying out residential property valuations Registering potential purchasers and identify houses that suit their requirements Arranging and conducting property viewings Liaising with all parties to ensure a sale is agreed between vendors and purchasers Achieving individual, team targets and overall branch objectives to deadlines Effectively handling enquiries and queries both over the telephone and in branch Ensuring all parties are kept up to date through the sales process to completion Communicating with clients at all levels and delivering first class customer service Flexible, always going the extra mile to ensure clients always receive a positive experience Remaining compliant following current legislations and company processes at all times Working outside of normal office hours as and when necessary PLEASE NOTE Successful candidates MUST have experience as a Sales Negotiator within a High Street Estate Agents If you are looking for an autonomous sales role with clear career progression we would like to talk to you now In the first instance contact Anita or Jodie, in complete confidence, at Career Studio on (phone number removed) anytime up until 6pm
ABM UK
Customer Experience Host
ABM UK Hounslow, London
Overview LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 2 off WORKING HOURS: 40 HOURS PER WEEK PAY RATE: £14.71 per hour Main Duties & Responsibilities To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with legendary service, assess requirements of the passenger and allocate Customer Service Agent (CSA). Working as a member of the Host team, you will also be responsible for assisting with leading the operation on a day-to-day basis in collaboration with the management team. Ensuring team members assigned to the shift follow operational, quality, legislative and Company guidelines. You will also be responsible to ensure customers receive a positive, safe and enhancing experience whilst at Heathrow Airport. To man the host desk (either landside or airside) meeting and greeting the passengers from point of notification upon arrival. Ensure that all passengers are booked into the tracking and allocation system. Ensure all jobs are allocated to the CSA's mobile device (PDA) Ensure full customer service is provided to all passengers at each hosting point. Ensure you fully adhere to the SLA times for all passengers both landside and airside. Expedite a smooth transfer throughout the terminals. Allocate the CSAs to provide service, when required. Manage the operation proactively to ensure that flights depart on time (offloads and loading) and that customer service standards are met. Ensure all passengers are in the system and closed with comments where needed. Ensure all CSAs communicate with you immediately after arriving at the Host Desk. Immediately report any equipment faults and record job report numbers to the Service Deliver Manager. Immediately report and record any injuries or accidents to yourself or customers to the Service Delivery Manager. Identify potential SLA failures and highlight to a Service Delivery Manager. Ensure passengers are greeted respectfully. Ensure the CSAs follow the correct protocol for use of all equipment. Ensure the CSAs introduce themselves, ask passengers what assistance is required, explain the process and prepare the passenger for the security part of the journey. Complete an incident/accident report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers). During delays or disruption liaise with the Allocator and handling agent to ensure that passengers are kept up to date. Call Allocators to inform them of all additional passengers. Communicate effectively with management and other teams on company, operational and training issues. Ensure all agents are properly equipped with uniform and operational equipment daily, escalating issues to Service Deliver Manager as appropriate. Ensure that every member of the team maintains the highest standards of personal hygiene and appearance in line with company standards. Perform any other duties which may be reasonably required by your line manager or the company. To escalate any adverse situations arising or developing on a shift to the Service Delivery Manager as appropriate. Person Specification Effectively manage, coach and mentor team to meet service level agreements. Maintain a professional image at all times. Ability to deal calmly and reasonably in pressurised situations. The ideal candidate will have a background of working within the customer service/ customer care industry and have knowledge of working with those who require special assistance. We are seeking candidates who have a real passion for people, delivering excellent customer service on a daily basis. Set a good example at all times. Previous Airline &/or Airport experience is desired although not essential as full training will be provided. Competent IT skills, the position holder will need to use ABM systems and communicate effectively via email. Excellent communication skills with an empathic nature. You must be competent at English language skills including speaking, reading and writing. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance. Ability to deal calmly and confidently with all demands from the public. Champion principles of equality, inclusion and diversity. Essential Valid Right to work documentation. 5-year checkable employment/education history, ideally with a maximum of 5 references for vetting purposes. Must pass a basic DBS check. Overseas Criminal Record Check (if applicable). Available for very early morning shifts, outside of normal public transport times. Able to obtain an airside pass that allows you access to security restricted areas. Must be willing to work weekend and shifts. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: resources on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jan 12, 2026
Full time
Overview LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 2 off WORKING HOURS: 40 HOURS PER WEEK PAY RATE: £14.71 per hour Main Duties & Responsibilities To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with legendary service, assess requirements of the passenger and allocate Customer Service Agent (CSA). Working as a member of the Host team, you will also be responsible for assisting with leading the operation on a day-to-day basis in collaboration with the management team. Ensuring team members assigned to the shift follow operational, quality, legislative and Company guidelines. You will also be responsible to ensure customers receive a positive, safe and enhancing experience whilst at Heathrow Airport. To man the host desk (either landside or airside) meeting and greeting the passengers from point of notification upon arrival. Ensure that all passengers are booked into the tracking and allocation system. Ensure all jobs are allocated to the CSA's mobile device (PDA) Ensure full customer service is provided to all passengers at each hosting point. Ensure you fully adhere to the SLA times for all passengers both landside and airside. Expedite a smooth transfer throughout the terminals. Allocate the CSAs to provide service, when required. Manage the operation proactively to ensure that flights depart on time (offloads and loading) and that customer service standards are met. Ensure all passengers are in the system and closed with comments where needed. Ensure all CSAs communicate with you immediately after arriving at the Host Desk. Immediately report any equipment faults and record job report numbers to the Service Deliver Manager. Immediately report and record any injuries or accidents to yourself or customers to the Service Delivery Manager. Identify potential SLA failures and highlight to a Service Delivery Manager. Ensure passengers are greeted respectfully. Ensure the CSAs follow the correct protocol for use of all equipment. Ensure the CSAs introduce themselves, ask passengers what assistance is required, explain the process and prepare the passenger for the security part of the journey. Complete an incident/accident report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers). During delays or disruption liaise with the Allocator and handling agent to ensure that passengers are kept up to date. Call Allocators to inform them of all additional passengers. Communicate effectively with management and other teams on company, operational and training issues. Ensure all agents are properly equipped with uniform and operational equipment daily, escalating issues to Service Deliver Manager as appropriate. Ensure that every member of the team maintains the highest standards of personal hygiene and appearance in line with company standards. Perform any other duties which may be reasonably required by your line manager or the company. To escalate any adverse situations arising or developing on a shift to the Service Delivery Manager as appropriate. Person Specification Effectively manage, coach and mentor team to meet service level agreements. Maintain a professional image at all times. Ability to deal calmly and reasonably in pressurised situations. The ideal candidate will have a background of working within the customer service/ customer care industry and have knowledge of working with those who require special assistance. We are seeking candidates who have a real passion for people, delivering excellent customer service on a daily basis. Set a good example at all times. Previous Airline &/or Airport experience is desired although not essential as full training will be provided. Competent IT skills, the position holder will need to use ABM systems and communicate effectively via email. Excellent communication skills with an empathic nature. You must be competent at English language skills including speaking, reading and writing. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance. Ability to deal calmly and confidently with all demands from the public. Champion principles of equality, inclusion and diversity. Essential Valid Right to work documentation. 5-year checkable employment/education history, ideally with a maximum of 5 references for vetting purposes. Must pass a basic DBS check. Overseas Criminal Record Check (if applicable). Available for very early morning shifts, outside of normal public transport times. Able to obtain an airside pass that allows you access to security restricted areas. Must be willing to work weekend and shifts. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: resources on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Bell Cornwall Recruitment
Paralegal
Bell Cornwall Recruitment
Conveyancing Paralegal - Sutton Coldfield 25,000 - 35,000 (DOE) Bell Cornwall Recruitment Ref: JC/BCR/31893b Bell Cornwall Recruitment is pleased to be recruiting for a Conveyancing Paralegal to join a fantastic high street law firm based in Sutton Coldfield. This is a fantastic opportunity for an experienced conveyancing paralegal looking to take the next step in their career. The Role: As a Conveyancing Paralegal, you will be responsible for managing your own caseload from instruction through to completion with minimal supervision. Key Responsibilities: Managing a caseload of conveyancing sale files from start to finish. Liaising with clients, solicitors, estate agents, and lenders. Drafting contracts and legal documentation. Ensuring compliance with all regulatory requirements and firm procedures. Providing excellent client service at all times. The Ideal Candidate: Previous experience as a Conveyancing Paralegal or similar role. Ability to manage your own caseload independently, particularly sale files. Strong organisational and communication skills. High attention to detail and ability to work under pressure. A proactive, professional, and client-focused approach. What's on Offer: Salary between 25,000 - 35,000 (depending on experience) . Friendly and supportive working environment. Excellent location in Sutton Coldfield with good transport links. Opportunity to develop and progress within a respected law firm. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Jan 12, 2026
Full time
Conveyancing Paralegal - Sutton Coldfield 25,000 - 35,000 (DOE) Bell Cornwall Recruitment Ref: JC/BCR/31893b Bell Cornwall Recruitment is pleased to be recruiting for a Conveyancing Paralegal to join a fantastic high street law firm based in Sutton Coldfield. This is a fantastic opportunity for an experienced conveyancing paralegal looking to take the next step in their career. The Role: As a Conveyancing Paralegal, you will be responsible for managing your own caseload from instruction through to completion with minimal supervision. Key Responsibilities: Managing a caseload of conveyancing sale files from start to finish. Liaising with clients, solicitors, estate agents, and lenders. Drafting contracts and legal documentation. Ensuring compliance with all regulatory requirements and firm procedures. Providing excellent client service at all times. The Ideal Candidate: Previous experience as a Conveyancing Paralegal or similar role. Ability to manage your own caseload independently, particularly sale files. Strong organisational and communication skills. High attention to detail and ability to work under pressure. A proactive, professional, and client-focused approach. What's on Offer: Salary between 25,000 - 35,000 (depending on experience) . Friendly and supportive working environment. Excellent location in Sutton Coldfield with good transport links. Opportunity to develop and progress within a respected law firm. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
carrington west
Housing Options Advisor
carrington west
We're recruiting an experienced and motivated Housing Options Advisor to join a proactive Housing Solutions team delivering essential frontline homelessness services within a busy local authority. This is an excellent opportunity for a professional with strong knowledge of homelessness legislation, casework management, and housing advice to make an immediate impact supporting vulnerable households and preventing homelessness across the borough. You'll play a key role in assessing housing needs, providing homelessness advice, and ensuring compliance with statutory duties under Part 7 of the Housing Act 1996. Working within a fast-paced environment, you'll manage a diverse caseload, make statutory decisions, and work collaboratively with internal teams, landlords, and partner agencies to secure sustainable housing outcomes. The role will require the successful candidate to work in the council offices 4 days per week as part of a fully on-site team. The Role Provide housing advice and assistance to customers who are homeless or threatened with homelessness in accordance with Part 7 of the Housing Act 1996 and the Homelessness Reduction Act 2017. Conduct homelessness triage assessments, determining eligibility, priority need, intentionality, and local connection. Manage a caseload of clients from initial approach through to final duty, ensuring accurate case recording and timely progression. Make statutory decisions, including "not homeless" and "not eligible" determinations, supported by clear and concise written decision letters. Negotiate with landlords, agents, and external stakeholders to prevent homelessness and secure accommodation options. Work closely with internal departments and partner agencies to deliver effective housing solutions for vulnerable households. Update and maintain accurate case notes and records using the Jigsaw housing management system. Provide clear advice on tenancy rights, housing options, and homelessness prevention services. Attend meetings and case conferences as required, contributing to multi-agency discussions. Ensure all work complies with current housing legislation, guidance, and council policy. Key Requirements Proven experience working within a Housing Options or Homelessness Service in a local authority setting. Strong working knowledge of Part 7 of the Housing Act 1996 and the Homelessness Reduction Act 2017. Ability to make accurate statutory decisions and draft clear, concise decision letters. Confident in managing a varied and demanding caseload independently. Strong communication and negotiation skills with a customer-focused approach. Experience of partnership working with internal and external stakeholders. Proficiency using Jigsaw or similar housing systems. Excellent written and verbal communication skills. Ability to work in the office four days per week as part of a busy frontline service. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jan 12, 2026
Contractor
We're recruiting an experienced and motivated Housing Options Advisor to join a proactive Housing Solutions team delivering essential frontline homelessness services within a busy local authority. This is an excellent opportunity for a professional with strong knowledge of homelessness legislation, casework management, and housing advice to make an immediate impact supporting vulnerable households and preventing homelessness across the borough. You'll play a key role in assessing housing needs, providing homelessness advice, and ensuring compliance with statutory duties under Part 7 of the Housing Act 1996. Working within a fast-paced environment, you'll manage a diverse caseload, make statutory decisions, and work collaboratively with internal teams, landlords, and partner agencies to secure sustainable housing outcomes. The role will require the successful candidate to work in the council offices 4 days per week as part of a fully on-site team. The Role Provide housing advice and assistance to customers who are homeless or threatened with homelessness in accordance with Part 7 of the Housing Act 1996 and the Homelessness Reduction Act 2017. Conduct homelessness triage assessments, determining eligibility, priority need, intentionality, and local connection. Manage a caseload of clients from initial approach through to final duty, ensuring accurate case recording and timely progression. Make statutory decisions, including "not homeless" and "not eligible" determinations, supported by clear and concise written decision letters. Negotiate with landlords, agents, and external stakeholders to prevent homelessness and secure accommodation options. Work closely with internal departments and partner agencies to deliver effective housing solutions for vulnerable households. Update and maintain accurate case notes and records using the Jigsaw housing management system. Provide clear advice on tenancy rights, housing options, and homelessness prevention services. Attend meetings and case conferences as required, contributing to multi-agency discussions. Ensure all work complies with current housing legislation, guidance, and council policy. Key Requirements Proven experience working within a Housing Options or Homelessness Service in a local authority setting. Strong working knowledge of Part 7 of the Housing Act 1996 and the Homelessness Reduction Act 2017. Ability to make accurate statutory decisions and draft clear, concise decision letters. Confident in managing a varied and demanding caseload independently. Strong communication and negotiation skills with a customer-focused approach. Experience of partnership working with internal and external stakeholders. Proficiency using Jigsaw or similar housing systems. Excellent written and verbal communication skills. Ability to work in the office four days per week as part of a busy frontline service. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Ritz Recruitment
Lettings Manager
Ritz Recruitment Southall, Middlesex
Lettings Manager Monday to Friday 9am 6pm Saturdays and Bank Holidays on a rota basis in busy leasing periods. Southall We are recruiting an experienced Lettings Manager for a fantastic client based in Southall. This is an exciting opportunity to play a key role in driving the rental performance of a high-quality residential development, while delivering an exceptional customer experience and leading a motivated lettings team. The Role As Lettings Manager, you will be responsible for the overall rental performance of the development, maximising profitability while maintaining brand standards and operating within agreed budgets. You will oversee marketing and leasing activity, manage income and expenses, and lead and develop the lettings team to ensure outstanding service is delivered at all times. Key Responsibilities Act as a brand ambassador, providing exceptional service to residents, prospective tenants, contractors and visitors Communicate professionally and courteously with residents and colleagues, both verbally and in writing Support and contribute to resident events to drive community engagement Conduct monthly market surveys and maintain a strong understanding of local competition and market conditions Contribute to a dynamic marketing and leasing strategy, providing insight and feedback to the General Manager Forecast end-of-tenancy dates to minimise voids and maximise re-let opportunities Lead and support the lettings team in conducting property viewings Liaise with external agents to monitor market trends Respond to mystery shopping feedback and coach best practice Ensure all enquiries are logged, managed promptly and referral programmes actively promoted Oversee the referencing process, ensuring compliance with company standards and GDPR regulations Manage applicant communication from application through to move-in, including contracts and deposit registration Ensure timely rent collection and manage the arrears process Negotiate tenancy renewals in line with targets and serve statutory notices where required Maintain knowledge of local council and HMO regulations, ensuring full compliance and licence management Use property management systems to record transactions and produce operational reports Support, train and mentor new team members Share best practice, contribute to process improvements and support a positive team culture aligned with company values About You Proven experience in residential property lettings, ideally within Build to Rent, student accommodation or serviced apartments A strong track record of achieving and exceeding sales and lettings targets Excellent customer service skills with strong attention to detail Experience of leading, coaching and developing team members Confident, professional and highly organised, with the ability to manage multiple priorities
Jan 12, 2026
Full time
Lettings Manager Monday to Friday 9am 6pm Saturdays and Bank Holidays on a rota basis in busy leasing periods. Southall We are recruiting an experienced Lettings Manager for a fantastic client based in Southall. This is an exciting opportunity to play a key role in driving the rental performance of a high-quality residential development, while delivering an exceptional customer experience and leading a motivated lettings team. The Role As Lettings Manager, you will be responsible for the overall rental performance of the development, maximising profitability while maintaining brand standards and operating within agreed budgets. You will oversee marketing and leasing activity, manage income and expenses, and lead and develop the lettings team to ensure outstanding service is delivered at all times. Key Responsibilities Act as a brand ambassador, providing exceptional service to residents, prospective tenants, contractors and visitors Communicate professionally and courteously with residents and colleagues, both verbally and in writing Support and contribute to resident events to drive community engagement Conduct monthly market surveys and maintain a strong understanding of local competition and market conditions Contribute to a dynamic marketing and leasing strategy, providing insight and feedback to the General Manager Forecast end-of-tenancy dates to minimise voids and maximise re-let opportunities Lead and support the lettings team in conducting property viewings Liaise with external agents to monitor market trends Respond to mystery shopping feedback and coach best practice Ensure all enquiries are logged, managed promptly and referral programmes actively promoted Oversee the referencing process, ensuring compliance with company standards and GDPR regulations Manage applicant communication from application through to move-in, including contracts and deposit registration Ensure timely rent collection and manage the arrears process Negotiate tenancy renewals in line with targets and serve statutory notices where required Maintain knowledge of local council and HMO regulations, ensuring full compliance and licence management Use property management systems to record transactions and produce operational reports Support, train and mentor new team members Share best practice, contribute to process improvements and support a positive team culture aligned with company values About You Proven experience in residential property lettings, ideally within Build to Rent, student accommodation or serviced apartments A strong track record of achieving and exceeding sales and lettings targets Excellent customer service skills with strong attention to detail Experience of leading, coaching and developing team members Confident, professional and highly organised, with the ability to manage multiple priorities
carrington west
Homelessness Prevention Officer
carrington west Barnstaple, Devon
We're recruiting an experienced and committed Homelessness Prevention Officer to join a busy Housing Advice & Homelessness service within a local authority. This is an excellent opportunity for a housing professional with strong frontline experience to make a real impact by preventing homelessness and supporting customers to secure and sustain suitable accommodation. You'll provide high-quality housing advice, carry out homelessness investigations, and take proactive steps to prevent homelessness wherever possible. The role involves managing a varied caseload, making informed legal decisions, and working closely with partner agencies to achieve positive outcomes for households in housing need. The Role Provide frontline housing advice and assistance to customers, responding to general service requests in a timely and professional manner. Assess customers' housing needs through office-based, telephone and home visits. Deliver early, proactive homelessness prevention through comprehensive housing and welfare advice. Investigate homelessness applications and make decisions in line with legislation, codes of guidance and council policy. Take action to prevent homelessness, including negotiation, mediation and the use of financial assistance where appropriate. Liaise with private landlords, letting agents, mortgage lenders and debt advisers to support sustainable housing solutions. Work closely with internal teams and external agencies to ensure a coordinated, multi-agency approach. Provide advice to third parties acting on behalf of customers. Support customers through court proceedings where required. Liaise with Temporary Accommodation teams regarding placements where prevention is not possible. Carry out the council's statutory duties to households threatened with or experiencing homelessness. Promote the service through initiatives, projects and partnership working. Support staff development through peer reviews, mentoring and training activity. Represent the service on project groups, specialist panels and multi-agency task teams. Supervise contractors engaged by the service when required. Participate in emergency and out-of-hours on-call arrangements as necessary. Key Requirements Proven experience working within Housing Advice, Homelessness Prevention or Housing Options services. Strong working knowledge of homelessness legislation and guidance. Experience completing homelessness assessments and making statutory decisions. Ability to manage a complex caseload and work autonomously. Experience negotiating with landlords, agents and partner organisations to prevent homelessness. Understanding of welfare benefits, housing law and related support services. Awareness of issues including domestic abuse, mental health, substance misuse and safeguarding. Excellent communication skills, with the ability to engage sensitively with customers in difficult circumstances. Strong written skills, including preparing professional correspondence and decision letters. Ability to exercise sound professional judgement in line with policy and legislation. Educated to HND / degree level in housing or equivalent experience. Membership of the Chartered Institute of Housing (or working towards) is desirable. Ability to travel locally for home visits and partnership meetings. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from homelessness prevention and housing advice professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jan 12, 2026
Contractor
We're recruiting an experienced and committed Homelessness Prevention Officer to join a busy Housing Advice & Homelessness service within a local authority. This is an excellent opportunity for a housing professional with strong frontline experience to make a real impact by preventing homelessness and supporting customers to secure and sustain suitable accommodation. You'll provide high-quality housing advice, carry out homelessness investigations, and take proactive steps to prevent homelessness wherever possible. The role involves managing a varied caseload, making informed legal decisions, and working closely with partner agencies to achieve positive outcomes for households in housing need. The Role Provide frontline housing advice and assistance to customers, responding to general service requests in a timely and professional manner. Assess customers' housing needs through office-based, telephone and home visits. Deliver early, proactive homelessness prevention through comprehensive housing and welfare advice. Investigate homelessness applications and make decisions in line with legislation, codes of guidance and council policy. Take action to prevent homelessness, including negotiation, mediation and the use of financial assistance where appropriate. Liaise with private landlords, letting agents, mortgage lenders and debt advisers to support sustainable housing solutions. Work closely with internal teams and external agencies to ensure a coordinated, multi-agency approach. Provide advice to third parties acting on behalf of customers. Support customers through court proceedings where required. Liaise with Temporary Accommodation teams regarding placements where prevention is not possible. Carry out the council's statutory duties to households threatened with or experiencing homelessness. Promote the service through initiatives, projects and partnership working. Support staff development through peer reviews, mentoring and training activity. Represent the service on project groups, specialist panels and multi-agency task teams. Supervise contractors engaged by the service when required. Participate in emergency and out-of-hours on-call arrangements as necessary. Key Requirements Proven experience working within Housing Advice, Homelessness Prevention or Housing Options services. Strong working knowledge of homelessness legislation and guidance. Experience completing homelessness assessments and making statutory decisions. Ability to manage a complex caseload and work autonomously. Experience negotiating with landlords, agents and partner organisations to prevent homelessness. Understanding of welfare benefits, housing law and related support services. Awareness of issues including domestic abuse, mental health, substance misuse and safeguarding. Excellent communication skills, with the ability to engage sensitively with customers in difficult circumstances. Strong written skills, including preparing professional correspondence and decision letters. Ability to exercise sound professional judgement in line with policy and legislation. Educated to HND / degree level in housing or equivalent experience. Membership of the Chartered Institute of Housing (or working towards) is desirable. Ability to travel locally for home visits and partnership meetings. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from homelessness prevention and housing advice professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
The Crown Estate
Power Platform Developer Digital The Crown Estate, 1 St James Market
The Crown Estate
Overview Advert Close date: 21st January 2026 Are you a skilled developer with a passion for creating innovative solutions? Join The Crown Estate as a Power Platform Developer and play a key role in designing, developing, and implementing solutions using Microsoft Power Platform, including Power Apps, Power Automate, Microsoft Copilot Studio, and AI Builder. Work closely with business stakeholders to create user-friendly applications and automation workflows that enhance productivity and efficiency across The Crown Estate. Main responsibilities Develop, maintain, and extend Power Platform solutions to meet business needs. Troubleshoot and optimise Power Platform solutions to ensure performance, scalability, and security. Collaborate with business users to gather requirements and translate them into functional solutions. Ensure compliance with best practices, security policies, and governance standards through all stages of the Application Lifecycle Management. Contribute to governance standards and Power Platform best practices in line with our Enterprise Architecture principles. Provide training and documentation for end-users and support teams. Share knowledge within the team and department with a collaborative mindset. Knowledge, Experience, and Skills Proven experience as a Power Apps Developer in both Canvas and Model Driven app development and support. Understanding of Power BI, Azure Logic Apps, Power Pages, Microsoft Dynamics. Expertise in software development and business analysis. Experience with designing and implementing efficient automated workflows using Power Automate. Experience configuring and delivering AI agents using Microsoft Copilot Studio (previously known as Power Virtual Agents). Proficient in integrating all aspects of Power Platform with each other. Comprehensive understanding of different database types: Microsoft Dataverse, SharePoint, SQL. Experience configuring custom connector APIs. Proficiency with HTML, Python, C#, and JavaScript for customisation and advanced functionality. Ability to work independently and collaboratively in an Agile development environment. Microsoft Power Platform Certified; PL-200, PL-400 or equivalent. Any other modern development language is beneficial. Understanding of Power Platform licensing plans is beneficial. Capabilities Connected approach: Excellent business-to-technology translation skills, identifying ways to apply solutions to help customers increase business value and performance. Platform Engineering: Building and supporting self-service tooling such as CI/CD. Solution deployment: Utilising build chains allowing for automated deployment. Continuous Improvement: Demonstrates personal commitment to change through actions and words. Staying on top of industry best practices and trends, as well as changes to technical and compliance requirements. Change leader: Acts as a teacher and change leader to help customers and colleagues learn and understand new concepts. Problem solving: Excellent analytical and conceptual solutionising skills. Customer focused: Confident interacting at all levels, without using technical jargon, exhibiting empathy as well as influence with key stakeholders. Communication: Has excellent interpersonal skills, particularly under pressure. Listens intently and can explain technical information in easy-to-understand language. Proactive: Self-motivated with the ability to motivate others and a customer-focused service attitude. Our Offering / Benefits As well as a competitive salary, pension and performance relatedbonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End,to private healthcare; life andcritical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly,enabling you to be your best self to work. Disability Disclosure We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (). We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on
Jan 10, 2026
Full time
Overview Advert Close date: 21st January 2026 Are you a skilled developer with a passion for creating innovative solutions? Join The Crown Estate as a Power Platform Developer and play a key role in designing, developing, and implementing solutions using Microsoft Power Platform, including Power Apps, Power Automate, Microsoft Copilot Studio, and AI Builder. Work closely with business stakeholders to create user-friendly applications and automation workflows that enhance productivity and efficiency across The Crown Estate. Main responsibilities Develop, maintain, and extend Power Platform solutions to meet business needs. Troubleshoot and optimise Power Platform solutions to ensure performance, scalability, and security. Collaborate with business users to gather requirements and translate them into functional solutions. Ensure compliance with best practices, security policies, and governance standards through all stages of the Application Lifecycle Management. Contribute to governance standards and Power Platform best practices in line with our Enterprise Architecture principles. Provide training and documentation for end-users and support teams. Share knowledge within the team and department with a collaborative mindset. Knowledge, Experience, and Skills Proven experience as a Power Apps Developer in both Canvas and Model Driven app development and support. Understanding of Power BI, Azure Logic Apps, Power Pages, Microsoft Dynamics. Expertise in software development and business analysis. Experience with designing and implementing efficient automated workflows using Power Automate. Experience configuring and delivering AI agents using Microsoft Copilot Studio (previously known as Power Virtual Agents). Proficient in integrating all aspects of Power Platform with each other. Comprehensive understanding of different database types: Microsoft Dataverse, SharePoint, SQL. Experience configuring custom connector APIs. Proficiency with HTML, Python, C#, and JavaScript for customisation and advanced functionality. Ability to work independently and collaboratively in an Agile development environment. Microsoft Power Platform Certified; PL-200, PL-400 or equivalent. Any other modern development language is beneficial. Understanding of Power Platform licensing plans is beneficial. Capabilities Connected approach: Excellent business-to-technology translation skills, identifying ways to apply solutions to help customers increase business value and performance. Platform Engineering: Building and supporting self-service tooling such as CI/CD. Solution deployment: Utilising build chains allowing for automated deployment. Continuous Improvement: Demonstrates personal commitment to change through actions and words. Staying on top of industry best practices and trends, as well as changes to technical and compliance requirements. Change leader: Acts as a teacher and change leader to help customers and colleagues learn and understand new concepts. Problem solving: Excellent analytical and conceptual solutionising skills. Customer focused: Confident interacting at all levels, without using technical jargon, exhibiting empathy as well as influence with key stakeholders. Communication: Has excellent interpersonal skills, particularly under pressure. Listens intently and can explain technical information in easy-to-understand language. Proactive: Self-motivated with the ability to motivate others and a customer-focused service attitude. Our Offering / Benefits As well as a competitive salary, pension and performance relatedbonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End,to private healthcare; life andcritical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly,enabling you to be your best self to work. Disability Disclosure We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (). We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on
Supply Chain Manager & Recruiter
Optimal Maintenance Limited
JOB TITLE: Supply Chain Manager & Recruiter LOCATION: SW8 4AL, London TERMS: Full-time, Permanent SALARY: £40,000 (Basic) + Uncapped Bonus HOURS: Monday - Friday, 8:00am - 5:00pm WHO IS OPTIMAL? Optimal Maintenance & Construction is a high-growth property maintenance and refurbishment company, delivering responsive and planned works to a range of clients including estate agents, housing associations, and private landlords. Our mission is to simplify property maintenance by combining operational excellence with first-class customer service. We are a results-focused business, driven by excellence, innovation, and growth. If you are a motivated, commercially minded individual who thrives in a fast-paced, target-driven environment, then this is the place for you. We want high performers who want to be part of something big. If you thrive on ownership, speed, and results - we want to hear from you! THE ROLE: The Supply Chain Manager & Recruiter plays a vital role in expanding and maintaining Optimal's network of subcontractors. This role is responsible for sourcing, attracting, and onboarding new subcontractors across various trades and services, ensuring they meet company standards, comply with regulatory requirements, and align with Optimal's values. The position requires a proactive and process-driven individual who can balance relationship building with rigorous vetting and compliance procedures. This role directly impacts the efficiency, reliability, and profitability of Optimal's service delivery by ensuring we have a strong and compliant supply chain to support client projects. KEY RESPONSIBILITIES: Subcontractor Recruitment & Onboarding Source, identify, and approach new subcontractors across all relevant trades. Manage the end-to-end recruitment process, from initial contact through to signed agreements. Develop and maintain a pipeline of qualified subcontractors to meet current and future business demand. Coordinate interviews, reference checks, and technical assessments as part of vetting. Ensure subcontractors understand and commit to Optimal's service standards, safety requirements, and client expectations. Vetting & Compliance Implement and oversee procedures for verifying subcontractor qualifications, certifications, insurances, and licenses. Conduct due diligence checks (HSE compliance, financial stability, references). Maintain up-to-date records of subcontractor compliance documentation in the CRM. Audit subcontractor files regularly to ensure all compliance documents remain valid and renewed on time. Process & System Management Create and maintain Standard Operating Procedures (SOPs) for subcontractor recruitment and onboarding. Work closely with Operations and Finance to ensure payment terms, agreements, and SLAs are aligned. Use CRM and digital platforms to track recruitment progress, onboarding status, and compliance metrics. Recommend improvements to streamline supply chain recruitment and onboarding processes. Relationship Management Act as first point of contact for subcontractors during onboarding. Build and nurture long-term relationships to ensure retention and loyalty within the supply chain. Conduct regular follow-ups and performance feedback sessions with subcontractors. Resolve subcontractor concerns or issues during recruitment and onboarding stages. Please note that this list of tasks and responsibilities is not exhaustive; the post holder may undertake other duties as required. WHAT WE ARE LOOKING FOR: Experience: 2+ years in recruitment, supply chain, procurement, or vendor management (construction, facilities management, or property services background desirable). Industry Knowledge: Strong understanding of subcontractor management, trade workflows, and compliance requirements. Organisational Skills: Proven ability to manage high-volume recruitment pipelines and maintain accurate compliance records. Communication Skills: Professional, persuasive, and confident communicator, able to build strong relationships with subcontractors and internal teams. Process-Driven: Skilled in creating and following structured procedures and ensuring consistent compliance. Tech-Savvy: Competent in CRM systems, Microsoft 365, and digital onboarding tools. Ownership Mentality: A proactive self-starter who takes full responsibility for outcomes and looks for ways to improve processes and performance. Competitive base salary with uncapped bonus scheme 20 Days Annual Leave + Bank Holidays Private gym access Career progression (UK & Dubai) Company events & incentives Pension scheme High-Performance collaborative culture
Jan 09, 2026
Full time
JOB TITLE: Supply Chain Manager & Recruiter LOCATION: SW8 4AL, London TERMS: Full-time, Permanent SALARY: £40,000 (Basic) + Uncapped Bonus HOURS: Monday - Friday, 8:00am - 5:00pm WHO IS OPTIMAL? Optimal Maintenance & Construction is a high-growth property maintenance and refurbishment company, delivering responsive and planned works to a range of clients including estate agents, housing associations, and private landlords. Our mission is to simplify property maintenance by combining operational excellence with first-class customer service. We are a results-focused business, driven by excellence, innovation, and growth. If you are a motivated, commercially minded individual who thrives in a fast-paced, target-driven environment, then this is the place for you. We want high performers who want to be part of something big. If you thrive on ownership, speed, and results - we want to hear from you! THE ROLE: The Supply Chain Manager & Recruiter plays a vital role in expanding and maintaining Optimal's network of subcontractors. This role is responsible for sourcing, attracting, and onboarding new subcontractors across various trades and services, ensuring they meet company standards, comply with regulatory requirements, and align with Optimal's values. The position requires a proactive and process-driven individual who can balance relationship building with rigorous vetting and compliance procedures. This role directly impacts the efficiency, reliability, and profitability of Optimal's service delivery by ensuring we have a strong and compliant supply chain to support client projects. KEY RESPONSIBILITIES: Subcontractor Recruitment & Onboarding Source, identify, and approach new subcontractors across all relevant trades. Manage the end-to-end recruitment process, from initial contact through to signed agreements. Develop and maintain a pipeline of qualified subcontractors to meet current and future business demand. Coordinate interviews, reference checks, and technical assessments as part of vetting. Ensure subcontractors understand and commit to Optimal's service standards, safety requirements, and client expectations. Vetting & Compliance Implement and oversee procedures for verifying subcontractor qualifications, certifications, insurances, and licenses. Conduct due diligence checks (HSE compliance, financial stability, references). Maintain up-to-date records of subcontractor compliance documentation in the CRM. Audit subcontractor files regularly to ensure all compliance documents remain valid and renewed on time. Process & System Management Create and maintain Standard Operating Procedures (SOPs) for subcontractor recruitment and onboarding. Work closely with Operations and Finance to ensure payment terms, agreements, and SLAs are aligned. Use CRM and digital platforms to track recruitment progress, onboarding status, and compliance metrics. Recommend improvements to streamline supply chain recruitment and onboarding processes. Relationship Management Act as first point of contact for subcontractors during onboarding. Build and nurture long-term relationships to ensure retention and loyalty within the supply chain. Conduct regular follow-ups and performance feedback sessions with subcontractors. Resolve subcontractor concerns or issues during recruitment and onboarding stages. Please note that this list of tasks and responsibilities is not exhaustive; the post holder may undertake other duties as required. WHAT WE ARE LOOKING FOR: Experience: 2+ years in recruitment, supply chain, procurement, or vendor management (construction, facilities management, or property services background desirable). Industry Knowledge: Strong understanding of subcontractor management, trade workflows, and compliance requirements. Organisational Skills: Proven ability to manage high-volume recruitment pipelines and maintain accurate compliance records. Communication Skills: Professional, persuasive, and confident communicator, able to build strong relationships with subcontractors and internal teams. Process-Driven: Skilled in creating and following structured procedures and ensuring consistent compliance. Tech-Savvy: Competent in CRM systems, Microsoft 365, and digital onboarding tools. Ownership Mentality: A proactive self-starter who takes full responsibility for outcomes and looks for ways to improve processes and performance. Competitive base salary with uncapped bonus scheme 20 Days Annual Leave + Bank Holidays Private gym access Career progression (UK & Dubai) Company events & incentives Pension scheme High-Performance collaborative culture
Stevenson Whyte
Senior Property Manager - Block Management
Stevenson Whyte City, Manchester
Due to continuing growth, we are looking to strengthen our team with a Senior Property Manager, tasked with caring for a few medium-large developments (circa units) and being involved with managing our team of 35 and growing, though primarily focused on managing buildings. We are on the lookout for someone who enjoys property management and wants to be given the breathing space to provide an excellent service, rather than being overloaded with thousands of units. We need someone with at least five years of prior experience as a Block Property Manager, preferably large estates and high-rise buildings and those with previous/ongoing cladding remediation too. As an experienced Property Manager, you'd be well aware of the day-to-day duties, which would include: Oversee the smooth running of the portfolio. Attend and prepare for regular meetings with residents/directors. Conduct routine inspections and schedule maintenance. Chair and minute meetings as appropriate and take actions resulting from these. Budget and financial control our system is a big help with this. Build and maintain relationships with all stakeholders. Resolving of queries received on the portfolio. Helping to acquire new business (where commission can also be earned). Assisting with complaints handling (thankfully we don't get many at all but can't always please everyone!). We are very much a team that works closely and learns from each other every day, as no two days in this industry are ever the same. We excel because our focus is on customer service, so we keep unit numbers per Property Manager lower than any other agent, to ensure each block gets a good level of attention and our staff aren't overworked. We aren't a national agent and will never be as the service is never close to that of a good, local agent. Other Ideal Traits Are: Excellent knowledge of financial administration (service charge accounting) Effective numeracy and data entry skills Experience in handling cladding replacement work/building safety fund applications Excellent interpersonal skills Ability to maintain a high level of accuracy Ability to meet deadlines and grasp the urgency of departmental activities Experience in managing staff TPI level 3 Personal Skills/Attributes: Maintaining strict confidentiality Demonstrate sound work ethics Flexibility Be assertive and dynamic Be deadline driven Maintaining relationships with all stakeholders Can work independently Problem analysis and solving Professionalism Full drivers licence and ideally own car A Little More About Us We have grown considerably in the last five years but have done so carefully, choosing our clients and setting reasonable fees we don't low ball to win business. We are keen not to make the same mistakes as the big agents and are open to ideas and innovation to help improve our services and the work environment of our team. If that sounds interesting, then please apply!
Jan 09, 2026
Full time
Due to continuing growth, we are looking to strengthen our team with a Senior Property Manager, tasked with caring for a few medium-large developments (circa units) and being involved with managing our team of 35 and growing, though primarily focused on managing buildings. We are on the lookout for someone who enjoys property management and wants to be given the breathing space to provide an excellent service, rather than being overloaded with thousands of units. We need someone with at least five years of prior experience as a Block Property Manager, preferably large estates and high-rise buildings and those with previous/ongoing cladding remediation too. As an experienced Property Manager, you'd be well aware of the day-to-day duties, which would include: Oversee the smooth running of the portfolio. Attend and prepare for regular meetings with residents/directors. Conduct routine inspections and schedule maintenance. Chair and minute meetings as appropriate and take actions resulting from these. Budget and financial control our system is a big help with this. Build and maintain relationships with all stakeholders. Resolving of queries received on the portfolio. Helping to acquire new business (where commission can also be earned). Assisting with complaints handling (thankfully we don't get many at all but can't always please everyone!). We are very much a team that works closely and learns from each other every day, as no two days in this industry are ever the same. We excel because our focus is on customer service, so we keep unit numbers per Property Manager lower than any other agent, to ensure each block gets a good level of attention and our staff aren't overworked. We aren't a national agent and will never be as the service is never close to that of a good, local agent. Other Ideal Traits Are: Excellent knowledge of financial administration (service charge accounting) Effective numeracy and data entry skills Experience in handling cladding replacement work/building safety fund applications Excellent interpersonal skills Ability to maintain a high level of accuracy Ability to meet deadlines and grasp the urgency of departmental activities Experience in managing staff TPI level 3 Personal Skills/Attributes: Maintaining strict confidentiality Demonstrate sound work ethics Flexibility Be assertive and dynamic Be deadline driven Maintaining relationships with all stakeholders Can work independently Problem analysis and solving Professionalism Full drivers licence and ideally own car A Little More About Us We have grown considerably in the last five years but have done so carefully, choosing our clients and setting reasonable fees we don't low ball to win business. We are keen not to make the same mistakes as the big agents and are open to ideas and innovation to help improve our services and the work environment of our team. If that sounds interesting, then please apply!
Experienced Self Employed Plumbing Engineer needed in Crewkerne
Able Group
Able Group is a leading nationwide reactive maintenance company covering a variety of trades since 1993, we have an extensive portfolio of fully qualified and time-served engineers. Due to high demand Able Group are currently looking for plumbers to join our fast-paced working team to cover reactive work for us on a self-employed/sub-contracting basis. Whether you want to top-up your current earnings around your existing workload or find a new revenue stream entirely, fill in the application form or call in and speak with one of our recruitment specialists today. You will need to: Be confident in able resolve issues in a quickly and time efficient manner Provide quotes and alternative solutions on jobs when required Have qualifications in Level 2 in Plumbing from a recognised governing body (C&G or NVQ) Carry sufficient stock to be able to complete most of the basic replace/refit works Be willing to cover emergency/time-sensitive works, during normal working hours as well as evenings and weekends Have access to your own works vehicle to travel to and from job Act in a polite and professional manner Be clean and tidy on all works Not only do we operate a service for domestic customers, but we also work closely with Estate Agents, Housing Associations and Facility/Property Management, for their everyday property maintenance needs Health and Safety Qualification Risk Assessment Qualification (preferred not essential) We provide: A consistent flow of work in your local area Advertising across all platforms and social media, so you don't have to 24-hour support from Able Group Head Office All necessary site paperwork for completion All of your workload managed and assigned to you Able Group deal with the customer contact, arranging of works, scheduling of appointments and re-booking when/where necessary
Jan 09, 2026
Full time
Able Group is a leading nationwide reactive maintenance company covering a variety of trades since 1993, we have an extensive portfolio of fully qualified and time-served engineers. Due to high demand Able Group are currently looking for plumbers to join our fast-paced working team to cover reactive work for us on a self-employed/sub-contracting basis. Whether you want to top-up your current earnings around your existing workload or find a new revenue stream entirely, fill in the application form or call in and speak with one of our recruitment specialists today. You will need to: Be confident in able resolve issues in a quickly and time efficient manner Provide quotes and alternative solutions on jobs when required Have qualifications in Level 2 in Plumbing from a recognised governing body (C&G or NVQ) Carry sufficient stock to be able to complete most of the basic replace/refit works Be willing to cover emergency/time-sensitive works, during normal working hours as well as evenings and weekends Have access to your own works vehicle to travel to and from job Act in a polite and professional manner Be clean and tidy on all works Not only do we operate a service for domestic customers, but we also work closely with Estate Agents, Housing Associations and Facility/Property Management, for their everyday property maintenance needs Health and Safety Qualification Risk Assessment Qualification (preferred not essential) We provide: A consistent flow of work in your local area Advertising across all platforms and social media, so you don't have to 24-hour support from Able Group Head Office All necessary site paperwork for completion All of your workload managed and assigned to you Able Group deal with the customer contact, arranging of works, scheduling of appointments and re-booking when/where necessary
Experienced Self Employed Plumbing Engineer needed in Taunton
Able Group Taunton, Somerset
Able Group is a leading nationwide reactive maintenance company covering a variety of trades since 1993, we have an extensive portfolio of fully qualified and time-served engineers. Due to high demand Able Group are currently looking for plumbers to join our fast-paced working team to cover reactive work for us on a self-employed/sub-contracting basis. Whether you want to top-up your current earnings around your existing workload or find a new revenue stream entirely, fill in the application form or call in and speak with one of our recruitment specialists today. You will need to: Be confident in able resolve issues in a quickly and time efficient manner Provide quotes and alternative solutions on jobs when required Have qualifications in Level 2 in Plumbing from a recognised governing body (C&G or NVQ) Carry sufficient stock to be able to complete most of the basic replace/refit works Be willing to cover emergency/time-sensitive works, during normal working hours as well as evenings and weekends Have access to your own works vehicle to travel to and from job Act in a polite and professional manner Be clean and tidy on all works Not only do we operate a service for domestic customers, but we also work closely with Estate Agents, Housing Associations and Facility/Property Management, for their everyday property maintenance needs Health and Safety Qualification Risk Assessment Qualification (preferred not essential) We provide: A consistent flow of work in your local area Advertising across all platforms and social media, so you don't have to 24-hour support from Able Group Head Office All necessary site paperwork for completion All of your workload managed and assigned to you Able Group deal with the customer contact, arranging of works, scheduling of appointments and re-booking when/where necessary
Jan 09, 2026
Full time
Able Group is a leading nationwide reactive maintenance company covering a variety of trades since 1993, we have an extensive portfolio of fully qualified and time-served engineers. Due to high demand Able Group are currently looking for plumbers to join our fast-paced working team to cover reactive work for us on a self-employed/sub-contracting basis. Whether you want to top-up your current earnings around your existing workload or find a new revenue stream entirely, fill in the application form or call in and speak with one of our recruitment specialists today. You will need to: Be confident in able resolve issues in a quickly and time efficient manner Provide quotes and alternative solutions on jobs when required Have qualifications in Level 2 in Plumbing from a recognised governing body (C&G or NVQ) Carry sufficient stock to be able to complete most of the basic replace/refit works Be willing to cover emergency/time-sensitive works, during normal working hours as well as evenings and weekends Have access to your own works vehicle to travel to and from job Act in a polite and professional manner Be clean and tidy on all works Not only do we operate a service for domestic customers, but we also work closely with Estate Agents, Housing Associations and Facility/Property Management, for their everyday property maintenance needs Health and Safety Qualification Risk Assessment Qualification (preferred not essential) We provide: A consistent flow of work in your local area Advertising across all platforms and social media, so you don't have to 24-hour support from Able Group Head Office All necessary site paperwork for completion All of your workload managed and assigned to you Able Group deal with the customer contact, arranging of works, scheduling of appointments and re-booking when/where necessary
Senior Property Manager City of London
Randstad Solutions Limited
Drafting and serving S20 notices for major works. Manage a high end technical portfolio in accordance with RICS Codes of Practice, ARMA rules and landlord and tenant legislation. To provide a full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies, proactively manage in accordance with the management agreement the terms of the lease/agreements and good current practice. Responding to pre-assignment enquiries. To manage in relation to company targets of income and service delivery. Dealing with leaseholders enquiries appertaining to the development. Responding to all correspondence/emails, telephone calls including those from Directors, lessees and tenants. Prepare and draft minutes of Board meetings for approval by the Directors. Good understanding of lease terms and ability to write to lessees/tenants/letting agents in relation to any matters which may contravene the terms of the lease, i.e. noise/nuisance, satellite dishes, wood floors, pets, etc. Be prepared to deal with any issue that may arise during the course of the Management of the properties. Ensure the property operates as smoothly as possible. Oversiing a small team / Junior Property Managers and site staff BUDGETS & ACCOUNTS Prepare and issue draft budgets to Directors for consideration and agree with Board of Directors and approve on PMS computer system. Good understanding of service charge and company accounts and ability to explain them to Directors. INSPECTIONS Arrange meetings and inspections for all properties managed. Ensure that all necessary contracts and annual inspections are in place. Carry out regular Inspections of properties from time to time and action any works necessary. Ensure that all properties under Management have up to date Health & Safety, Fire Risk Assessments, Asbestos Surveys, Legionnaires Risk Assessment and Electrical Reports etc. INSURANCE Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy. Liaising with Loss Adjusters and obtain quotes for remedial works and to effect and oversee any emergency repairs. Liaising with Directors as necessary to ensure that blocks are re valued for insurance purposes, at least every 3 years in accordance with company policy. MAINTENANCE Contact contractors to ascertain whether they are able to carry out works and issue work order forms on PMS - checking with Directors in the first instance if authorisation is required. Monitor contractor's performance - Follow through and complete jobs, updating PMS. Prepare specifications for all contracts at blocks managed including cleaning, gardening, window cleaning, etc., to issue tenders and appoint contractors. Issue contracts to contractors ensuring that they comply with current health and safety legislation. Carry out regular site inspections to monitor works and keep Directors advised of progress before any part payment or full payment of contractor invoices are authorised Ensure that all contracts and schedule of works for all properties are entered on the computerised system and updated. Advise all lessees and or tenants of impending works, etc. Monitor contractor's performance regularly. Work in conjunction with external/in-house surveyors in relation to major works contracts. Attend progress meetings as necessary, ensure S20 Notices served and pay authorised invoices. SERVICE CHARGES Monitor expenditure to ensure sufficient funds are available to cover all necessary repairs/works, except on the rare occasion where emergency works may be required. Responsible for chasing arrears of service charge and ground rents due on portfolio up to instruction of solicitors. GENERAL Check, code and authorise invoices. General Filing Any other duties as directed. PERSONAL REQUIREMENTS MIRPM/MTPI and demonstrable post qualification experience Good understanding of Residential Property Management and current legislation Well-developed interpersonal and oral communications skills. Interpersonal skills and customer focused Ability to work on own initiative Good literacy and numerical skills Diplomacy Ability to prioritise workload and work under pressure Team Player Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jan 08, 2026
Full time
Drafting and serving S20 notices for major works. Manage a high end technical portfolio in accordance with RICS Codes of Practice, ARMA rules and landlord and tenant legislation. To provide a full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies, proactively manage in accordance with the management agreement the terms of the lease/agreements and good current practice. Responding to pre-assignment enquiries. To manage in relation to company targets of income and service delivery. Dealing with leaseholders enquiries appertaining to the development. Responding to all correspondence/emails, telephone calls including those from Directors, lessees and tenants. Prepare and draft minutes of Board meetings for approval by the Directors. Good understanding of lease terms and ability to write to lessees/tenants/letting agents in relation to any matters which may contravene the terms of the lease, i.e. noise/nuisance, satellite dishes, wood floors, pets, etc. Be prepared to deal with any issue that may arise during the course of the Management of the properties. Ensure the property operates as smoothly as possible. Oversiing a small team / Junior Property Managers and site staff BUDGETS & ACCOUNTS Prepare and issue draft budgets to Directors for consideration and agree with Board of Directors and approve on PMS computer system. Good understanding of service charge and company accounts and ability to explain them to Directors. INSPECTIONS Arrange meetings and inspections for all properties managed. Ensure that all necessary contracts and annual inspections are in place. Carry out regular Inspections of properties from time to time and action any works necessary. Ensure that all properties under Management have up to date Health & Safety, Fire Risk Assessments, Asbestos Surveys, Legionnaires Risk Assessment and Electrical Reports etc. INSURANCE Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy. Liaising with Loss Adjusters and obtain quotes for remedial works and to effect and oversee any emergency repairs. Liaising with Directors as necessary to ensure that blocks are re valued for insurance purposes, at least every 3 years in accordance with company policy. MAINTENANCE Contact contractors to ascertain whether they are able to carry out works and issue work order forms on PMS - checking with Directors in the first instance if authorisation is required. Monitor contractor's performance - Follow through and complete jobs, updating PMS. Prepare specifications for all contracts at blocks managed including cleaning, gardening, window cleaning, etc., to issue tenders and appoint contractors. Issue contracts to contractors ensuring that they comply with current health and safety legislation. Carry out regular site inspections to monitor works and keep Directors advised of progress before any part payment or full payment of contractor invoices are authorised Ensure that all contracts and schedule of works for all properties are entered on the computerised system and updated. Advise all lessees and or tenants of impending works, etc. Monitor contractor's performance regularly. Work in conjunction with external/in-house surveyors in relation to major works contracts. Attend progress meetings as necessary, ensure S20 Notices served and pay authorised invoices. SERVICE CHARGES Monitor expenditure to ensure sufficient funds are available to cover all necessary repairs/works, except on the rare occasion where emergency works may be required. Responsible for chasing arrears of service charge and ground rents due on portfolio up to instruction of solicitors. GENERAL Check, code and authorise invoices. General Filing Any other duties as directed. PERSONAL REQUIREMENTS MIRPM/MTPI and demonstrable post qualification experience Good understanding of Residential Property Management and current legislation Well-developed interpersonal and oral communications skills. Interpersonal skills and customer focused Ability to work on own initiative Good literacy and numerical skills Diplomacy Ability to prioritise workload and work under pressure Team Player Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
CHM-1
Senior Property Manager
CHM-1
Senior Property Manager Location: Birmingham, B15 - Hybrid + Travel Salary: £57,433 per annum Hours: 35 hours per week Contract: Permanent Shape the future of third-party housing management at this Housing Association. Our client is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. They are creating a new specialist role to strengthen oversight of their third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate. This role will suit a commercially minded property professional who enjoys operating as the intelligent client - setting expectations, challenging delivery and holding partners to account. Why this role is different This isn't a business-as-usual housing management role. As the Senior Property Manager (known internally as Third Party Agency Manager), you will: Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000-2,500 residential and commercial properties dispersed over the East and West Midlands. Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement. Lead and develop a newly formed specialist team. Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures. The ideal candidate? They are seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate: ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management. Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework. Experience of leading, managing and developing a geographically dispersed operational team. Commercial acumen, with experience managing budgets and delivering value for money. A track record of improving services and customer satisfaction. The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships. As a Smart Working organisation, you can expect to work from one of this organisation's site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs. About the Employer This organisation is one team working together for their tenants; a large and ambitious housing organisation providing more people an affordable place to call home. They welcome people from every walk of life, at every stage of their career. They expect a lot from their people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. This employer is proud to say they have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times). Closing Date: Thursday 15 January 2026 Assessments for the role are planned to take place in January 26 at their Central Birmingham office. Interested? Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). Our client is proud to be a Disability Confident Employer. You will be able to contact them if you would like to discuss any adjustments you might need in order to be successful in this role. No agencies please.
Jan 07, 2026
Full time
Senior Property Manager Location: Birmingham, B15 - Hybrid + Travel Salary: £57,433 per annum Hours: 35 hours per week Contract: Permanent Shape the future of third-party housing management at this Housing Association. Our client is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. They are creating a new specialist role to strengthen oversight of their third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate. This role will suit a commercially minded property professional who enjoys operating as the intelligent client - setting expectations, challenging delivery and holding partners to account. Why this role is different This isn't a business-as-usual housing management role. As the Senior Property Manager (known internally as Third Party Agency Manager), you will: Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000-2,500 residential and commercial properties dispersed over the East and West Midlands. Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement. Lead and develop a newly formed specialist team. Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures. The ideal candidate? They are seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate: ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management. Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework. Experience of leading, managing and developing a geographically dispersed operational team. Commercial acumen, with experience managing budgets and delivering value for money. A track record of improving services and customer satisfaction. The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships. As a Smart Working organisation, you can expect to work from one of this organisation's site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs. About the Employer This organisation is one team working together for their tenants; a large and ambitious housing organisation providing more people an affordable place to call home. They welcome people from every walk of life, at every stage of their career. They expect a lot from their people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. This employer is proud to say they have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times). Closing Date: Thursday 15 January 2026 Assessments for the role are planned to take place in January 26 at their Central Birmingham office. Interested? Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). Our client is proud to be a Disability Confident Employer. You will be able to contact them if you would like to discuss any adjustments you might need in order to be successful in this role. No agencies please.
Midland Heart
Senior Property Manager
Midland Heart
Senior Property Manager Location: Birmingham, B15 - Hybrid + Travel Salary: £57,433 per annum Hours: 35 hours per week Contract: Permanent Shape the future of third-party housing management at Midland Heart. Midland Heart is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. We're creating a new specialist role to strengthen oversight of our third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate. This role will suit a commercially minded property professional who enjoys operating as the intelligent client setting expectations, challenging delivery and holding partners to account. Why this role is different This isn't a business-as-usual housing management role. As our Senior Property Manager (known internally as Third Party Agency Manager), you'll: Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000 2,500 residential and commercial properties dispersed over the East and West Midlands. Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement. Lead and develop a newly formed specialist team. Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures. Our ideal candidate? We're seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate: ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management. Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework. Experience of leading, managing and developing a geographically dispersed operational team. Commercial acumen, with experience managing budgets and delivering value for money. A track record of improving services and customer satisfaction. The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships. As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs. Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times). Closing Date: Thursday 15 January 2026 Assessments for the role are planned to take place in January 26 at our Birmingham, Bath Row office. Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role. No agencies please.
Jan 07, 2026
Full time
Senior Property Manager Location: Birmingham, B15 - Hybrid + Travel Salary: £57,433 per annum Hours: 35 hours per week Contract: Permanent Shape the future of third-party housing management at Midland Heart. Midland Heart is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. We're creating a new specialist role to strengthen oversight of our third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate. This role will suit a commercially minded property professional who enjoys operating as the intelligent client setting expectations, challenging delivery and holding partners to account. Why this role is different This isn't a business-as-usual housing management role. As our Senior Property Manager (known internally as Third Party Agency Manager), you'll: Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000 2,500 residential and commercial properties dispersed over the East and West Midlands. Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement. Lead and develop a newly formed specialist team. Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures. Our ideal candidate? We're seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate: ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management. Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework. Experience of leading, managing and developing a geographically dispersed operational team. Commercial acumen, with experience managing budgets and delivering value for money. A track record of improving services and customer satisfaction. The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships. As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs. Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times). Closing Date: Thursday 15 January 2026 Assessments for the role are planned to take place in January 26 at our Birmingham, Bath Row office. Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role. No agencies please.
Elevate Projects Ltd
Building Safety Team Leader
Elevate Projects Ltd Basingstoke, Hampshire
The Building Safety Team Leader provides day-to-day leadership to Building Safety Officers, ensuring higher risk buildings (HRBs) are safe, compliant and well-managed under the Building Safety Act. The role is focused on protecting residents, delivering excellent customer service and embedding a strong safety culture across the organisation. About the role You will lead a small specialist team responsible for monitoring and reporting on all aspects of building safety in HRBs, maintaining on-site presence and making sure safety cases, building safety files and life safety systems are up to date and effective. You will be a visible leader on site, setting clear objectives, supporting colleagues in the field and acting as the main point of contact for building safety matters for residents and external stakeholders. Working closely with the Building Safety Manager, Property Services, Servicing Compliance and Customer service teams, you will coordinate checks, audits, resident engagement and incident response to ensure statutory duties are met and a positive safety culture is promoted. Key responsibilities Lead and line manage Building Safety Officers, setting objectives, monitoring performance and ensuring an on-site presence in all HRBs. Ensure daily, weekly, monthly and annual building safety checks are completed, recorded and reported, including life safety systems, fire safety measures and mechanical plant and equipment. Maintain up-to-date building safety cases and contribute to the change control process, reviewing planned works, identifying defects and supporting colleagues with technically sound solutions. Act as a main point of contact for residents, contractors, managing agents, fire and rescue services and other stakeholders on building safety issues, including attending meetings and supporting resident building safety groups. Support incident management and escalation processes, responding flexibly to emergencies to minimise risk and disruption for residents. Work with internal teams to develop resident-friendly fire safety information, training and communication channels, and to involve residents in monitoring services. About you You will have a strong understanding of building and fire safety in a social housing context and experience of risk and compliance management. You are confident leading a motivated team, can handle complex and challenging situations, and are comfortable working across multiple sites with competing priorities. A fire door inspection qualification and/or a health and safety qualification are desirable, alongside experience managing data and records accurately. You will be an effective communicator with a clear, calm and customer-focused approach, able to build strong relationships with residents, colleagues, contractors and external partners. Competence using digital systems, smartphones and tablets is essential, as is the ability to travel to HRBs and offices as required.
Jan 05, 2026
Full time
The Building Safety Team Leader provides day-to-day leadership to Building Safety Officers, ensuring higher risk buildings (HRBs) are safe, compliant and well-managed under the Building Safety Act. The role is focused on protecting residents, delivering excellent customer service and embedding a strong safety culture across the organisation. About the role You will lead a small specialist team responsible for monitoring and reporting on all aspects of building safety in HRBs, maintaining on-site presence and making sure safety cases, building safety files and life safety systems are up to date and effective. You will be a visible leader on site, setting clear objectives, supporting colleagues in the field and acting as the main point of contact for building safety matters for residents and external stakeholders. Working closely with the Building Safety Manager, Property Services, Servicing Compliance and Customer service teams, you will coordinate checks, audits, resident engagement and incident response to ensure statutory duties are met and a positive safety culture is promoted. Key responsibilities Lead and line manage Building Safety Officers, setting objectives, monitoring performance and ensuring an on-site presence in all HRBs. Ensure daily, weekly, monthly and annual building safety checks are completed, recorded and reported, including life safety systems, fire safety measures and mechanical plant and equipment. Maintain up-to-date building safety cases and contribute to the change control process, reviewing planned works, identifying defects and supporting colleagues with technically sound solutions. Act as a main point of contact for residents, contractors, managing agents, fire and rescue services and other stakeholders on building safety issues, including attending meetings and supporting resident building safety groups. Support incident management and escalation processes, responding flexibly to emergencies to minimise risk and disruption for residents. Work with internal teams to develop resident-friendly fire safety information, training and communication channels, and to involve residents in monitoring services. About you You will have a strong understanding of building and fire safety in a social housing context and experience of risk and compliance management. You are confident leading a motivated team, can handle complex and challenging situations, and are comfortable working across multiple sites with competing priorities. A fire door inspection qualification and/or a health and safety qualification are desirable, alongside experience managing data and records accurately. You will be an effective communicator with a clear, calm and customer-focused approach, able to build strong relationships with residents, colleagues, contractors and external partners. Competence using digital systems, smartphones and tablets is essential, as is the ability to travel to HRBs and offices as required.
Lettings Branch Manager
Spicerhaart Group Ltd. Taunton, Somerset
Overview Ready to take the lead in property? haart Estate Agents is looking for an ambitious Lettings Manager to drive success at our thriving Taunton branch. This is your opportunity to take ownership of a growing lettings portfolio, lead and motivate a high-performing team, and deliver an outstanding customer experience. Backed by haart's powerful brand, industry-leading technology, and dedicated support, you'll have everything you need to make a real impact and progress your career. If you're ready to lead with confidence and shape the future of lettings in Taunton, we want to hear from you. Apply today and step into your next career move. Benefits of being a Lettings Branch Manager at haart Estate Agents in Taunton Complete on-target earnings exceeding £50000 per year £20,000 to £32,000 basic salary, dependent on experience £2,500 for your first 3 months of employment, whilst you build your pipeline Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA) Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Lettings Branch Manager with haart Estate Agents Leading daily meetings with the Lettings team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with Landlords and Tenants Liaising with Tenants and arranging property viewings in line with their needs Negotiating offers and agreeing new tenancies Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Residential Lettings Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer serviceAbility to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Jan 05, 2026
Full time
Overview Ready to take the lead in property? haart Estate Agents is looking for an ambitious Lettings Manager to drive success at our thriving Taunton branch. This is your opportunity to take ownership of a growing lettings portfolio, lead and motivate a high-performing team, and deliver an outstanding customer experience. Backed by haart's powerful brand, industry-leading technology, and dedicated support, you'll have everything you need to make a real impact and progress your career. If you're ready to lead with confidence and shape the future of lettings in Taunton, we want to hear from you. Apply today and step into your next career move. Benefits of being a Lettings Branch Manager at haart Estate Agents in Taunton Complete on-target earnings exceeding £50000 per year £20,000 to £32,000 basic salary, dependent on experience £2,500 for your first 3 months of employment, whilst you build your pipeline Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA) Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Lettings Branch Manager with haart Estate Agents Leading daily meetings with the Lettings team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with Landlords and Tenants Liaising with Tenants and arranging property viewings in line with their needs Negotiating offers and agreeing new tenancies Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Residential Lettings Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer serviceAbility to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Fox & Sons
Branch Manager
Fox & Sons Portsmouth, Hampshire
Job Description Join Our Team as a Branch Manager at Fox & Sons - Connells Group in Southsea Why Join Us: We're seeking a dynamic and results-driven Branch Manager to lead our residential sales team at Fox & Sons. As a Branch Manager, you'll oversee the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery. What We Offer: Competitive OTE of 50K with Uncapped Commission Clear Career Progression Industry-Leading Training and Development Opportunities to Compete for Top Achievers Awards Company Car or Car Allowance Comprehensive Benefits Package Your Role: As a Branch Manager, you'll be responsible for the overall performance of the branch. This includes leading and motivating a team of sales agents, setting and achieving sales targets, and fostering a culture of excellence in customer service. You'll also be actively involved in listing properties and maintaining strong relationships with clients. What We're Looking For: Proven experience in a managerial role within the real estate industry Strong leadership and people management skills Exceptional customer care/service experience Resilient, positive, organized, numerate, and detail-oriented Excellent verbal and written communication skills Hold a Full UK driving license. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Ready to Take the Next Step? Apply now and become part of our team dedicated to excellence and growth. EA06304
Jan 02, 2026
Full time
Job Description Join Our Team as a Branch Manager at Fox & Sons - Connells Group in Southsea Why Join Us: We're seeking a dynamic and results-driven Branch Manager to lead our residential sales team at Fox & Sons. As a Branch Manager, you'll oversee the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery. What We Offer: Competitive OTE of 50K with Uncapped Commission Clear Career Progression Industry-Leading Training and Development Opportunities to Compete for Top Achievers Awards Company Car or Car Allowance Comprehensive Benefits Package Your Role: As a Branch Manager, you'll be responsible for the overall performance of the branch. This includes leading and motivating a team of sales agents, setting and achieving sales targets, and fostering a culture of excellence in customer service. You'll also be actively involved in listing properties and maintaining strong relationships with clients. What We're Looking For: Proven experience in a managerial role within the real estate industry Strong leadership and people management skills Exceptional customer care/service experience Resilient, positive, organized, numerate, and detail-oriented Excellent verbal and written communication skills Hold a Full UK driving license. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Ready to Take the Next Step? Apply now and become part of our team dedicated to excellence and growth. EA06304
Kings Permanent Recruitment Ltd
Estate Agent Branch Sales Manager
Kings Permanent Recruitment Ltd Loughton, Essex
Estate Agent Branch Sales Manager Commission of 10% on personal bankings plus 3% override on your teams deals plus 5% extra commission (bonus) on hitting personal quarterly targets and these are paid quarterly. Working hours are Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.00pm. 1 Saturday off per month. Basic salary £28,000 plus car allowance of £250 per month (£3,000). On target earnings of £70,000 to £80,000. Estate Agent Branch Sales Manager We are looking for a confident, switched on, proactive, dynamic Sales Manager who will be able to significantly exceed the current performance. The role is suited to someone who thrives on building a culture of energy and accountability, drives the numbers forward, motivates their team and leads by example. Estate Agent Branch Sales Manager You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Branch Sales Manager Responsibility to increase revenue and profitability through the achievement of agreed business targets. Setting and reviewing performance standards. Development of team members Implementing agreed business plans. Listing and selling properties. Maintain a compliant business Estate Agent Branch Sales Manager Basic salary £28,000 plus car allowance of £250 per month (£3,000). On target earnings of £70,000 to £80,000. Working hours are Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.00pm (one Saturday off a month) Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Jan 02, 2026
Full time
Estate Agent Branch Sales Manager Commission of 10% on personal bankings plus 3% override on your teams deals plus 5% extra commission (bonus) on hitting personal quarterly targets and these are paid quarterly. Working hours are Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.00pm. 1 Saturday off per month. Basic salary £28,000 plus car allowance of £250 per month (£3,000). On target earnings of £70,000 to £80,000. Estate Agent Branch Sales Manager We are looking for a confident, switched on, proactive, dynamic Sales Manager who will be able to significantly exceed the current performance. The role is suited to someone who thrives on building a culture of energy and accountability, drives the numbers forward, motivates their team and leads by example. Estate Agent Branch Sales Manager You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Branch Sales Manager Responsibility to increase revenue and profitability through the achievement of agreed business targets. Setting and reviewing performance standards. Development of team members Implementing agreed business plans. Listing and selling properties. Maintain a compliant business Estate Agent Branch Sales Manager Basic salary £28,000 plus car allowance of £250 per month (£3,000). On target earnings of £70,000 to £80,000. Working hours are Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.00pm (one Saturday off a month) Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Kings Permanent Recruitment Ltd
Block Manager
Kings Permanent Recruitment Ltd Basildon, Essex
Block Manager Basic salary £35,000. Monday to Thursday 9.00am to 6.00pm, Friday 9.00am to 5.00pm. We are seeking a proactive and organised Block Manager with 1 to 2 years experience in Residential Block Management to join our team. The successful candidate will be responsible for managing a portfolio of residential blocks, ensuring the highest standards of maintenance, compliance, and customer service are upheld. A full driving licence and own vehicle are essential, as this role involves regular site visits and attendance at meetings across various locations. Block Manager Act as the primary point of contact for freeholders, leaseholders, and residents, providing professional advice and support on all block management matters. Manage and coordinate maintenance and repair works, liaising with contractors and the in-house maintenance team to obtain quotes, issue work orders, and ensure works are completed to a high standard and within budget. Oversee planned and reactive maintenance, ensuring all works are completed in a timely and cost-effective manner. Conduct regular block inspections to identify maintenance requirements, health and safety risks, and compliance issues, and produce detailed inspection reports. Manage service charge budgets for each block, including setting annual budgets, monitoring expenditure, and ensuring all costs are properly allocated and recoverable. Review financial reports in collaboration with the accounts team to ensure accuracy and assist with year-end reconciliations. Assist in the preparation and administration of Section 20 consultation notices and oversee major works projects, ensuring statutory compliance and effective communication with all stakeholders. Liaise with surveyors, contractors, and consultants as required for major works, ensuring projects are delivered on time, within scope, and to specification. Ensure all properties within your portfolio comply with current health and safety, fire safety, and other statutory regulations. Maintain accurate records and documentation, including contracts, insurance policies, inspection reports, and communication logs. Manage supplier and contractor relationships, ensuring high standards of service, value for money, and adherence to company policies. Assist with AGMs, EGMs, and residents meetings, including the preparation of agendas, minutes, and follow-up on agreed actions. Handle insurance claims and liaise with brokers and loss adjusters where necessary. Oversee parking management, including permit allocation and resolution of related queries. Proactively identify and escalate risks, disputes, or complex issues to your Line Manager in a timely manner. Provide exceptional customer service to clients and residents, maintaining the company s reputation for professionalism and responsiveness. Block Manager Minimum of 1 to 2 years experience in Residential Block Management. Strong understanding of relevant legislation including health and safety and leasehold compliance. Excellent communication and interpersonal skills, with a customer-focused approach. Ability to manage multiple tasks effectively and work both independently and as part of a team. Proficient in Microsoft Office and property management software. Full driving licence and access to own car (essential). Block Manager Highly organised and detail oriented. Proactive problem-solver with a practical approach. Strong commitment to providing exceptional client service. Professional, approachable, and a strong team player. Block Manager Basic salary £35,000. Monday to Thursday 9.00am to 6.00pm, Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Jan 01, 2026
Full time
Block Manager Basic salary £35,000. Monday to Thursday 9.00am to 6.00pm, Friday 9.00am to 5.00pm. We are seeking a proactive and organised Block Manager with 1 to 2 years experience in Residential Block Management to join our team. The successful candidate will be responsible for managing a portfolio of residential blocks, ensuring the highest standards of maintenance, compliance, and customer service are upheld. A full driving licence and own vehicle are essential, as this role involves regular site visits and attendance at meetings across various locations. Block Manager Act as the primary point of contact for freeholders, leaseholders, and residents, providing professional advice and support on all block management matters. Manage and coordinate maintenance and repair works, liaising with contractors and the in-house maintenance team to obtain quotes, issue work orders, and ensure works are completed to a high standard and within budget. Oversee planned and reactive maintenance, ensuring all works are completed in a timely and cost-effective manner. Conduct regular block inspections to identify maintenance requirements, health and safety risks, and compliance issues, and produce detailed inspection reports. Manage service charge budgets for each block, including setting annual budgets, monitoring expenditure, and ensuring all costs are properly allocated and recoverable. Review financial reports in collaboration with the accounts team to ensure accuracy and assist with year-end reconciliations. Assist in the preparation and administration of Section 20 consultation notices and oversee major works projects, ensuring statutory compliance and effective communication with all stakeholders. Liaise with surveyors, contractors, and consultants as required for major works, ensuring projects are delivered on time, within scope, and to specification. Ensure all properties within your portfolio comply with current health and safety, fire safety, and other statutory regulations. Maintain accurate records and documentation, including contracts, insurance policies, inspection reports, and communication logs. Manage supplier and contractor relationships, ensuring high standards of service, value for money, and adherence to company policies. Assist with AGMs, EGMs, and residents meetings, including the preparation of agendas, minutes, and follow-up on agreed actions. Handle insurance claims and liaise with brokers and loss adjusters where necessary. Oversee parking management, including permit allocation and resolution of related queries. Proactively identify and escalate risks, disputes, or complex issues to your Line Manager in a timely manner. Provide exceptional customer service to clients and residents, maintaining the company s reputation for professionalism and responsiveness. Block Manager Minimum of 1 to 2 years experience in Residential Block Management. Strong understanding of relevant legislation including health and safety and leasehold compliance. Excellent communication and interpersonal skills, with a customer-focused approach. Ability to manage multiple tasks effectively and work both independently and as part of a team. Proficient in Microsoft Office and property management software. Full driving licence and access to own car (essential). Block Manager Highly organised and detail oriented. Proactive problem-solver with a practical approach. Strong commitment to providing exceptional client service. Professional, approachable, and a strong team player. Block Manager Basic salary £35,000. Monday to Thursday 9.00am to 6.00pm, Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.

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