Estate Agent Sales Negotiator Basic salary £20,000 plus £200 per month (£2,400) car allowance. On target earning of up to £35,000. At least 12 months experience as a Sales Negotiator essential. As the Sales Negotiator you will be responsible for securing new sales, providing expert advice to sellers, and overseeing the sales process all the way through to securing a buyer and overseeing the progression of the sale. The role requires exceptional communication and negotiation skills, a deep understanding of the property market and the ability to deliver excellent customer service. Estate Agent Sales Negotiator Client Relationship Management: Build and maintain strong relationships with clients, providing regular updates and feedback throughout the sales process. Market Analysis: Stay informed about local property market trends and developments to provide clients with up-to-date advice and insights. Negotiation: Assist in negotiating offers between buyers and sellers to achieve the best possible outcomes for all parties involved. Compliance: Ensure all activities are conducted in accordance with relevant legislation and company policies. Estate Agent Sales Negotiator Experience: Previous experience in Estate Agency is essential. Skills: Strong sales, negotiation, and communication skills; ability to build rapport with clients quickly; excellent organisational skills; proficiency in using software and CRM systems. Knowledge: Good understanding of the local property market and relevant legislation. Estate Agent Sales Negotiator Highly motivated and target-driven. Excellent interpersonal skills. Professional and presentable. Ability to work independently and as part of a team. Detail-oriented with a strong commitment to accuracy. Estate Agent Sales Negotiator Basic salary £20,000 plus £200 per month (£2,400) car allowance. On target earning of up to £35,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Jan 16, 2026
Full time
Estate Agent Sales Negotiator Basic salary £20,000 plus £200 per month (£2,400) car allowance. On target earning of up to £35,000. At least 12 months experience as a Sales Negotiator essential. As the Sales Negotiator you will be responsible for securing new sales, providing expert advice to sellers, and overseeing the sales process all the way through to securing a buyer and overseeing the progression of the sale. The role requires exceptional communication and negotiation skills, a deep understanding of the property market and the ability to deliver excellent customer service. Estate Agent Sales Negotiator Client Relationship Management: Build and maintain strong relationships with clients, providing regular updates and feedback throughout the sales process. Market Analysis: Stay informed about local property market trends and developments to provide clients with up-to-date advice and insights. Negotiation: Assist in negotiating offers between buyers and sellers to achieve the best possible outcomes for all parties involved. Compliance: Ensure all activities are conducted in accordance with relevant legislation and company policies. Estate Agent Sales Negotiator Experience: Previous experience in Estate Agency is essential. Skills: Strong sales, negotiation, and communication skills; ability to build rapport with clients quickly; excellent organisational skills; proficiency in using software and CRM systems. Knowledge: Good understanding of the local property market and relevant legislation. Estate Agent Sales Negotiator Highly motivated and target-driven. Excellent interpersonal skills. Professional and presentable. Ability to work independently and as part of a team. Detail-oriented with a strong commitment to accuracy. Estate Agent Sales Negotiator Basic salary £20,000 plus £200 per month (£2,400) car allowance. On target earning of up to £35,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Estate Agent Sales Negotiator Basic salary £20,000 plus £200 per month (£2,400) car allowance. On target earning of up to £35,000. At least 12 months experience as a Sales Negotiator essential. As the Sales Negotiator you will be responsible for securing new sales, providing expert advice to sellers, and overseeing the sales process all the way through to securing a buyer and overseeing the progression of the sale. The role requires exceptional communication and negotiation skills, a deep understanding of the property market and the ability to deliver excellent customer service. Estate Agent Sales Negotiator Client Relationship Management: Build and maintain strong relationships with clients, providing regular updates and feedback throughout the sales process. Market Analysis: Stay informed about local property market trends and developments to provide clients with up-to-date advice and insights. Negotiation: Assist in negotiating offers between buyers and sellers to achieve the best possible outcomes for all parties involved. Compliance: Ensure all activities are conducted in accordance with relevant legislation and company policies. Estate Agent Sales Negotiator Experience: Previous experience in Estate Agency is essential. Skills: Strong sales, negotiation, and communication skills; ability to build rapport with clients quickly; excellent organisational skills; proficiency in using software and CRM systems. Knowledge: Good understanding of the local property market and relevant legislation. Estate Agent Sales Negotiator Highly motivated and target-driven. Excellent interpersonal skills. Professional and presentable. Ability to work independently and as part of a team. Detail-oriented with a strong commitment to accuracy. Estate Agent Sales Negotiator Basic salary £20,000 plus £200 per month (£2,400) car allowance. On target earning of up to £35,000. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Jan 16, 2026
Full time
Estate Agent Sales Negotiator Basic salary £20,000 plus £200 per month (£2,400) car allowance. On target earning of up to £35,000. At least 12 months experience as a Sales Negotiator essential. As the Sales Negotiator you will be responsible for securing new sales, providing expert advice to sellers, and overseeing the sales process all the way through to securing a buyer and overseeing the progression of the sale. The role requires exceptional communication and negotiation skills, a deep understanding of the property market and the ability to deliver excellent customer service. Estate Agent Sales Negotiator Client Relationship Management: Build and maintain strong relationships with clients, providing regular updates and feedback throughout the sales process. Market Analysis: Stay informed about local property market trends and developments to provide clients with up-to-date advice and insights. Negotiation: Assist in negotiating offers between buyers and sellers to achieve the best possible outcomes for all parties involved. Compliance: Ensure all activities are conducted in accordance with relevant legislation and company policies. Estate Agent Sales Negotiator Experience: Previous experience in Estate Agency is essential. Skills: Strong sales, negotiation, and communication skills; ability to build rapport with clients quickly; excellent organisational skills; proficiency in using software and CRM systems. Knowledge: Good understanding of the local property market and relevant legislation. Estate Agent Sales Negotiator Highly motivated and target-driven. Excellent interpersonal skills. Professional and presentable. Ability to work independently and as part of a team. Detail-oriented with a strong commitment to accuracy. Estate Agent Sales Negotiator Basic salary £20,000 plus £200 per month (£2,400) car allowance. On target earning of up to £35,000. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Property Management Team Leader The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 individuals. The Team Leader will look after a small portfolio personally, whilst supporting the Assistant Manager with the day-to-day management duties. This role will suit someone already overseeing a small team within the same environment or an experienced Property Manager looking to progress in their career. You will receive comprehensive ongoing training and development to assist with your career progression. Professional accreditations can also be acquired and associated costs will be met by the company. Property Management Team Leader Hours of work are Monday to Friday, 8.30am to 5.30pm. During your initial probation period you will work in Chelmsford to undertake your training. Following successful completion of your probationary period you will revert to a hybrid working scenario, working between home and in Chelmsford. Property Management Team Leader Managing a smaller portfolio personally and dealing with general maintenance issues, liaising with the tenants and landlords and arranging for contractors to visit properties to provide quotes or undertake works. Processing invoices for the works completed and always updating the tenants and landlords. The Team Leader will act as a point of escalation for complex issues, providing resolution and guidance. They will also monitor volumes being handled by each member of staff and step in where required to avoid work building up. Encourage service excellence and build strong client and tenant relationships. Monitor team performance and implement strategies for continuous improvement. Work closely with our Assistant Manager in building further upon good working relations with our approved contractors and meet with new companies to expand our approved panel. Assisting with arrangements linked to team events and internal competitions. Property Management Team Leader Proven experience in property management (3+ years), with leadership or senior experience preferred. Relevant ARLA qualifications would be an advantage. Very well organised, with a strong attention to detail and desire to provide the best level of customer service possible. Exceptional interpersonal and communication skills. A proactive problem-solver with excellent time management. IT proficient, familiar with most standard MS Office packages. Property Management Team Leader Basic salary to £32,000, depending on relevant experience plus bonuses and year-end profit share. Realistic on target earnings of £35,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Jan 16, 2026
Full time
Property Management Team Leader The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 individuals. The Team Leader will look after a small portfolio personally, whilst supporting the Assistant Manager with the day-to-day management duties. This role will suit someone already overseeing a small team within the same environment or an experienced Property Manager looking to progress in their career. You will receive comprehensive ongoing training and development to assist with your career progression. Professional accreditations can also be acquired and associated costs will be met by the company. Property Management Team Leader Hours of work are Monday to Friday, 8.30am to 5.30pm. During your initial probation period you will work in Chelmsford to undertake your training. Following successful completion of your probationary period you will revert to a hybrid working scenario, working between home and in Chelmsford. Property Management Team Leader Managing a smaller portfolio personally and dealing with general maintenance issues, liaising with the tenants and landlords and arranging for contractors to visit properties to provide quotes or undertake works. Processing invoices for the works completed and always updating the tenants and landlords. The Team Leader will act as a point of escalation for complex issues, providing resolution and guidance. They will also monitor volumes being handled by each member of staff and step in where required to avoid work building up. Encourage service excellence and build strong client and tenant relationships. Monitor team performance and implement strategies for continuous improvement. Work closely with our Assistant Manager in building further upon good working relations with our approved contractors and meet with new companies to expand our approved panel. Assisting with arrangements linked to team events and internal competitions. Property Management Team Leader Proven experience in property management (3+ years), with leadership or senior experience preferred. Relevant ARLA qualifications would be an advantage. Very well organised, with a strong attention to detail and desire to provide the best level of customer service possible. Exceptional interpersonal and communication skills. A proactive problem-solver with excellent time management. IT proficient, familiar with most standard MS Office packages. Property Management Team Leader Basic salary to £32,000, depending on relevant experience plus bonuses and year-end profit share. Realistic on target earnings of £35,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Overview LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 2 off WORKING HOURS: 40 HOURS PER WEEK PAY RATE: £14.71 per hour Main Duties & Responsibilities To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with legendary service, assess requirements of the passenger and allocate Customer Service Agent (CSA). Working as a member of the Host team, you will also be responsible for assisting with leading the operation on a day-to-day basis in collaboration with the management team. Ensuring team members assigned to the shift follow operational, quality, legislative and Company guidelines. You will also be responsible to ensure customers receive a positive, safe and enhancing experience whilst at Heathrow Airport. To man the host desk (either landside or airside) meeting and greeting the passengers from point of notification upon arrival. Ensure that all passengers are booked into the tracking and allocation system. Ensure all jobs are allocated to the CSA's mobile device (PDA) Ensure full customer service is provided to all passengers at each hosting point. Ensure you fully adhere to the SLA times for all passengers both landside and airside. Expedite a smooth transfer throughout the terminals. Allocate the CSAs to provide service, when required. Manage the operation proactively to ensure that flights depart on time (offloads and loading) and that customer service standards are met. Ensure all passengers are in the system and closed with comments where needed. Ensure all CSAs communicate with you immediately after arriving at the Host Desk. Immediately report any equipment faults and record job report numbers to the Service Deliver Manager. Immediately report and record any injuries or accidents to yourself or customers to the Service Delivery Manager. Identify potential SLA failures and highlight to a Service Delivery Manager. Ensure passengers are greeted respectfully. Ensure the CSAs follow the correct protocol for use of all equipment. Ensure the CSAs introduce themselves, ask passengers what assistance is required, explain the process and prepare the passenger for the security part of the journey. Complete an incident/accident report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers). During delays or disruption liaise with the Allocator and handling agent to ensure that passengers are kept up to date. Call Allocators to inform them of all additional passengers. Communicate effectively with management and other teams on company, operational and training issues. Ensure all agents are properly equipped with uniform and operational equipment daily, escalating issues to Service Deliver Manager as appropriate. Ensure that every member of the team maintains the highest standards of personal hygiene and appearance in line with company standards. Perform any other duties which may be reasonably required by your line manager or the company. To escalate any adverse situations arising or developing on a shift to the Service Delivery Manager as appropriate. Person Specification Effectively manage, coach and mentor team to meet service level agreements. Maintain a professional image at all times. Ability to deal calmly and reasonably in pressurised situations. The ideal candidate will have a background of working within the customer service/ customer care industry and have knowledge of working with those who require special assistance. We are seeking candidates who have a real passion for people, delivering excellent customer service on a daily basis. Set a good example at all times. Previous Airline &/or Airport experience is desired although not essential as full training will be provided. Competent IT skills, the position holder will need to use ABM systems and communicate effectively via email. Excellent communication skills with an empathic nature. You must be competent at English language skills including speaking, reading and writing. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance. Ability to deal calmly and confidently with all demands from the public. Champion principles of equality, inclusion and diversity. Essential Valid Right to work documentation. 5-year checkable employment/education history, ideally with a maximum of 5 references for vetting purposes. Must pass a basic DBS check. Overseas Criminal Record Check (if applicable). Available for very early morning shifts, outside of normal public transport times. Able to obtain an airside pass that allows you access to security restricted areas. Must be willing to work weekend and shifts. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: resources on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jan 15, 2026
Full time
Overview LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 2 off WORKING HOURS: 40 HOURS PER WEEK PAY RATE: £14.71 per hour Main Duties & Responsibilities To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with legendary service, assess requirements of the passenger and allocate Customer Service Agent (CSA). Working as a member of the Host team, you will also be responsible for assisting with leading the operation on a day-to-day basis in collaboration with the management team. Ensuring team members assigned to the shift follow operational, quality, legislative and Company guidelines. You will also be responsible to ensure customers receive a positive, safe and enhancing experience whilst at Heathrow Airport. To man the host desk (either landside or airside) meeting and greeting the passengers from point of notification upon arrival. Ensure that all passengers are booked into the tracking and allocation system. Ensure all jobs are allocated to the CSA's mobile device (PDA) Ensure full customer service is provided to all passengers at each hosting point. Ensure you fully adhere to the SLA times for all passengers both landside and airside. Expedite a smooth transfer throughout the terminals. Allocate the CSAs to provide service, when required. Manage the operation proactively to ensure that flights depart on time (offloads and loading) and that customer service standards are met. Ensure all passengers are in the system and closed with comments where needed. Ensure all CSAs communicate with you immediately after arriving at the Host Desk. Immediately report any equipment faults and record job report numbers to the Service Deliver Manager. Immediately report and record any injuries or accidents to yourself or customers to the Service Delivery Manager. Identify potential SLA failures and highlight to a Service Delivery Manager. Ensure passengers are greeted respectfully. Ensure the CSAs follow the correct protocol for use of all equipment. Ensure the CSAs introduce themselves, ask passengers what assistance is required, explain the process and prepare the passenger for the security part of the journey. Complete an incident/accident report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers). During delays or disruption liaise with the Allocator and handling agent to ensure that passengers are kept up to date. Call Allocators to inform them of all additional passengers. Communicate effectively with management and other teams on company, operational and training issues. Ensure all agents are properly equipped with uniform and operational equipment daily, escalating issues to Service Deliver Manager as appropriate. Ensure that every member of the team maintains the highest standards of personal hygiene and appearance in line with company standards. Perform any other duties which may be reasonably required by your line manager or the company. To escalate any adverse situations arising or developing on a shift to the Service Delivery Manager as appropriate. Person Specification Effectively manage, coach and mentor team to meet service level agreements. Maintain a professional image at all times. Ability to deal calmly and reasonably in pressurised situations. The ideal candidate will have a background of working within the customer service/ customer care industry and have knowledge of working with those who require special assistance. We are seeking candidates who have a real passion for people, delivering excellent customer service on a daily basis. Set a good example at all times. Previous Airline &/or Airport experience is desired although not essential as full training will be provided. Competent IT skills, the position holder will need to use ABM systems and communicate effectively via email. Excellent communication skills with an empathic nature. You must be competent at English language skills including speaking, reading and writing. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance. Ability to deal calmly and confidently with all demands from the public. Champion principles of equality, inclusion and diversity. Essential Valid Right to work documentation. 5-year checkable employment/education history, ideally with a maximum of 5 references for vetting purposes. Must pass a basic DBS check. Overseas Criminal Record Check (if applicable). Available for very early morning shifts, outside of normal public transport times. Able to obtain an airside pass that allows you access to security restricted areas. Must be willing to work weekend and shifts. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: resources on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
# Customer Support ExecutiveFull-time Support Manchester Job Description We're on a mission to protect society from fraud and money laundering. We've already protected over 2 million people through life's big transactions.Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn't exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel. Customer Support Executive role This is a great opportunity for a capable and hungry individual who wants to build their career in a customer support role. We envisage this team member would join the consumer team, however, both consumer and client have interchangeable skills & duties.The consumer team are contacted by phone, instant chat and email, so excellent communication skills are essential, as well as not being phased by picking up a large volume of enquires each day. Our product is constantly being improved and adapted to the market, so you need to be able to flex as our processes change and become an expert in our app.You will be central to continually helping us streamline the customer support process whilst going above and beyond for everyone who interacts with our app. The consumer support team work closely with multiple other teams across the business. As the first point of contact with end users, you will play an integral role in providing feedback to our product team to help build a market leading product.The client team focus on giving an outstanding level of service to our clients - primarily law firms, but also other organisations, and we are working hard to onboard more Estate Agents and Accountants. This role demands excellent attention to detail, a professional manner on the phone and great written skills as our main channel for inbound enquiries is via email. You'll not only need to understand our app, but become an expert on interpreting our ID checks so you can share this knowledge with our clients. We don't expect you to have a background in law, but any knowledge or understanding around Anti-Money Laundering and fraud will set you in good stead. This team work closely with Customer Success and Partners to help identify key areas of training for our clients, identify upsell/cross sell opportunities and prevent client churn.Our vision is to build our Manchester office into our key client excellence hub where we will grow our customer support, customer success and sales functions. You will be jumping into a fast, dynamic and ambitious culture that prioritises collaboration, openness and continuous learning. You will achieve your mission as our Customer Support Executive by:- Take overall responsibility for your part of customer support and helping customers get the most out of Thirdfort.- Work with the support team to deliver against ambitious targets.- Be highly organised and be able to juggle enquiries; seeing ID checks through to completion by raising tickets and callbacks.- You will have an open and friendly attitude that puts customer service at the heart of everything you do.- You will have the ability to communicate effectively and persuasively; patience and empathy are essential What we are looking for:- Incredible Customer Support Executives are not easy to find, so we are looking for individuals who love helping people and are keen to grow and develop within our team . In return we will offer learning & development, and the opportunity to work on exciting projects across the business; you are focused on a career in customer support and looking for a company that will help you to hone your skills.- Be happy to get your hands dirty as the front line of our Thirdfort Support team - in busy periods that is dealing with high volumes of inbound enquiries, and tackling them all with a calm and good humoured approach.- You'll want to devour information from our clients & users so that we can make continual improvements to our app journey.- Understand the key pain points we are solving for our clients.- You will be hungry to join an epically exciting startup. You'll get excited about the prospect of rolling your sleeves up and getting stuck in because you recognise the huge opportunity to grow with our Support team.- 1-2 years Customer Support experience is helpful, especially in the start up or tech or legal space. However, we're open minded and interested in grads or people coming from jobs in other areas who can demonstrate the above skills. Life at Thirdfort:- Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams wellbeing and recognise a one-size fits all approach rarely works, that's why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best. Our Benefits: - We include compensation ranges on our job ads in the spirit of Operating Openly and in an effort to make our interview process more inclusive. We list a range that aligns with our internal banding which is based on varying factors including external benchmarking for our stage and size as a business. In terms of how we decide where an individual fits within the band, we'd take you through the interview process and assess you against our internal performance framework which gives us further clarity. We'll also have open conversations with you throughout the interview process (starting in the first stage call) so we can be as open as possible about compensation as we understand how important it is to ensure we're aligned.- We've created our benefits package to reflect Thirdfort's mission and values. We place a strong focus on Security first given what we do, extending this to our team's physical, mental and financial security to support them through their big life moments. Our benefits exist to empower our team, ensuring they feel supported and able to work in the way that enables them to do their best work. When you join Thirdfort, you'll get immediate access to our flexible employee benefits package that aims to support you across these areas: - Compensation - £26,000 annual salary (dependant on experience)- Share options for all employees- Hybrid, expectations of a minimum of 2 days office presence per week- Enhanced parental leave- Customisable wellness budget and £250 WFH Budget- Up to 30 days Working from Abroad- Uncapped holiday- Enhanced sick leave- Private healthcare with our provider, AXA- Regular company and team socials- Uncapped budget for personal development- Share options for all employees- Enhanced employer matching pension scheme with salary
Jan 15, 2026
Full time
# Customer Support ExecutiveFull-time Support Manchester Job Description We're on a mission to protect society from fraud and money laundering. We've already protected over 2 million people through life's big transactions.Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn't exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel. Customer Support Executive role This is a great opportunity for a capable and hungry individual who wants to build their career in a customer support role. We envisage this team member would join the consumer team, however, both consumer and client have interchangeable skills & duties.The consumer team are contacted by phone, instant chat and email, so excellent communication skills are essential, as well as not being phased by picking up a large volume of enquires each day. Our product is constantly being improved and adapted to the market, so you need to be able to flex as our processes change and become an expert in our app.You will be central to continually helping us streamline the customer support process whilst going above and beyond for everyone who interacts with our app. The consumer support team work closely with multiple other teams across the business. As the first point of contact with end users, you will play an integral role in providing feedback to our product team to help build a market leading product.The client team focus on giving an outstanding level of service to our clients - primarily law firms, but also other organisations, and we are working hard to onboard more Estate Agents and Accountants. This role demands excellent attention to detail, a professional manner on the phone and great written skills as our main channel for inbound enquiries is via email. You'll not only need to understand our app, but become an expert on interpreting our ID checks so you can share this knowledge with our clients. We don't expect you to have a background in law, but any knowledge or understanding around Anti-Money Laundering and fraud will set you in good stead. This team work closely with Customer Success and Partners to help identify key areas of training for our clients, identify upsell/cross sell opportunities and prevent client churn.Our vision is to build our Manchester office into our key client excellence hub where we will grow our customer support, customer success and sales functions. You will be jumping into a fast, dynamic and ambitious culture that prioritises collaboration, openness and continuous learning. You will achieve your mission as our Customer Support Executive by:- Take overall responsibility for your part of customer support and helping customers get the most out of Thirdfort.- Work with the support team to deliver against ambitious targets.- Be highly organised and be able to juggle enquiries; seeing ID checks through to completion by raising tickets and callbacks.- You will have an open and friendly attitude that puts customer service at the heart of everything you do.- You will have the ability to communicate effectively and persuasively; patience and empathy are essential What we are looking for:- Incredible Customer Support Executives are not easy to find, so we are looking for individuals who love helping people and are keen to grow and develop within our team . In return we will offer learning & development, and the opportunity to work on exciting projects across the business; you are focused on a career in customer support and looking for a company that will help you to hone your skills.- Be happy to get your hands dirty as the front line of our Thirdfort Support team - in busy periods that is dealing with high volumes of inbound enquiries, and tackling them all with a calm and good humoured approach.- You'll want to devour information from our clients & users so that we can make continual improvements to our app journey.- Understand the key pain points we are solving for our clients.- You will be hungry to join an epically exciting startup. You'll get excited about the prospect of rolling your sleeves up and getting stuck in because you recognise the huge opportunity to grow with our Support team.- 1-2 years Customer Support experience is helpful, especially in the start up or tech or legal space. However, we're open minded and interested in grads or people coming from jobs in other areas who can demonstrate the above skills. Life at Thirdfort:- Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams wellbeing and recognise a one-size fits all approach rarely works, that's why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best. Our Benefits: - We include compensation ranges on our job ads in the spirit of Operating Openly and in an effort to make our interview process more inclusive. We list a range that aligns with our internal banding which is based on varying factors including external benchmarking for our stage and size as a business. In terms of how we decide where an individual fits within the band, we'd take you through the interview process and assess you against our internal performance framework which gives us further clarity. We'll also have open conversations with you throughout the interview process (starting in the first stage call) so we can be as open as possible about compensation as we understand how important it is to ensure we're aligned.- We've created our benefits package to reflect Thirdfort's mission and values. We place a strong focus on Security first given what we do, extending this to our team's physical, mental and financial security to support them through their big life moments. Our benefits exist to empower our team, ensuring they feel supported and able to work in the way that enables them to do their best work. When you join Thirdfort, you'll get immediate access to our flexible employee benefits package that aims to support you across these areas: - Compensation - £26,000 annual salary (dependant on experience)- Share options for all employees- Hybrid, expectations of a minimum of 2 days office presence per week- Enhanced parental leave- Customisable wellness budget and £250 WFH Budget- Up to 30 days Working from Abroad- Uncapped holiday- Enhanced sick leave- Private healthcare with our provider, AXA- Regular company and team socials- Uncapped budget for personal development- Share options for all employees- Enhanced employer matching pension scheme with salary
A long-established, independently owned estate agency in North Leeds is seeking a highly organised and confident Property Sales and Office Manager to oversee the smooth running of its office and support its director with sales progression. This is a discreet search for an experienced professional who thrives in a close-knit, customer-focused environment. The business is known for its traditional values, exceptional service standards, and loyal client base spanning generations. We are looking for someone who will uphold these standards while contributing to the continued efficiency and professionalism of the office. Key Responsibilities Ensure the seamless day-to-day operation of the office Manage sales progression, handling negotiations, liaising with solicitors, agents, and clients Provide diary and administrative support to the director Handle incoming calls with a polished, professional manner Oversee all compliance-related documentation and processes Skills, Experience & Attributes Strong and up-to-date knowledge of residential property sales Genuine passion for property and outstanding customer service Excellent written and verbal communication skills Confident with social media and modern office technology Highly organised with exceptional time-management abilities Self-motivated, enthusiastic, and able to work independently Robust administrative and organisational skills If you have the required experience, please apply and submit your updated CV. Unfortunately, due to the volume of applications we are unable to respond to each one. If you have not heard from us within 7 days then you have been unsuccessful.
Jan 15, 2026
Full time
A long-established, independently owned estate agency in North Leeds is seeking a highly organised and confident Property Sales and Office Manager to oversee the smooth running of its office and support its director with sales progression. This is a discreet search for an experienced professional who thrives in a close-knit, customer-focused environment. The business is known for its traditional values, exceptional service standards, and loyal client base spanning generations. We are looking for someone who will uphold these standards while contributing to the continued efficiency and professionalism of the office. Key Responsibilities Ensure the seamless day-to-day operation of the office Manage sales progression, handling negotiations, liaising with solicitors, agents, and clients Provide diary and administrative support to the director Handle incoming calls with a polished, professional manner Oversee all compliance-related documentation and processes Skills, Experience & Attributes Strong and up-to-date knowledge of residential property sales Genuine passion for property and outstanding customer service Excellent written and verbal communication skills Confident with social media and modern office technology Highly organised with exceptional time-management abilities Self-motivated, enthusiastic, and able to work independently Robust administrative and organisational skills If you have the required experience, please apply and submit your updated CV. Unfortunately, due to the volume of applications we are unable to respond to each one. If you have not heard from us within 7 days then you have been unsuccessful.
Job Description Job Title: Accommodation Officer (Temporary Accommodation) Grade: G9 Service: Housing Services - Housing Needs Reports to: Team Manager - Accommodation Job Purpose To manage and oversee temporary accommodation, including Private Sector Leased (PSL) properties, for homeless households. The role ensures accommodation is safe, suitable, and legally compliant, while supporting residents to sustain tenancies and move towards longer-term housing solutions. Key Responsibilities Manage a patch of temporary accommodation properties, including voids, sign-ups, tenancy management, inspections, repairs, and landlord liaison. Ensure all accommodation meets health & safety, fire safety, and housing standards, carrying out regular inspections and follow-up actions. Act as lead case officer for residents in temporary accommodation, providing advice, support, and tenancy sustainment interventions. Monitor tenancy compliance, address anti-social behaviour, unauthorised occupation, abandonment, and potential fraud, and take enforcement action where necessary. Serve legal notices, prepare evidence, attend court, and recommend termination of licences or tenancies when appropriate. Support residents with housing options, welfare benefits, Discretionary Housing Payments, and referrals to partner agencies. Work with internal teams and external agencies on safeguarding, complex needs, and multi-agency case management. Manage complaints, member enquiries, and correspondence, maintaining high standards of customer service and record keeping. Liaise with landlords, agents, and accommodation providers to secure and retain suitable temporary accommodation. Skills and Experience Experience working directly with customers in a housing or homelessness-related service. Experience managing complex casework and dealing with people in challenging or stressful situations. Knowledge of tenancy management, housing standards, and homelessness-related processes. Ability to explain complex housing issues clearly and professionally. Strong organisational skills with accurate record keeping and attention to detail.
Jan 15, 2026
Full time
Job Description Job Title: Accommodation Officer (Temporary Accommodation) Grade: G9 Service: Housing Services - Housing Needs Reports to: Team Manager - Accommodation Job Purpose To manage and oversee temporary accommodation, including Private Sector Leased (PSL) properties, for homeless households. The role ensures accommodation is safe, suitable, and legally compliant, while supporting residents to sustain tenancies and move towards longer-term housing solutions. Key Responsibilities Manage a patch of temporary accommodation properties, including voids, sign-ups, tenancy management, inspections, repairs, and landlord liaison. Ensure all accommodation meets health & safety, fire safety, and housing standards, carrying out regular inspections and follow-up actions. Act as lead case officer for residents in temporary accommodation, providing advice, support, and tenancy sustainment interventions. Monitor tenancy compliance, address anti-social behaviour, unauthorised occupation, abandonment, and potential fraud, and take enforcement action where necessary. Serve legal notices, prepare evidence, attend court, and recommend termination of licences or tenancies when appropriate. Support residents with housing options, welfare benefits, Discretionary Housing Payments, and referrals to partner agencies. Work with internal teams and external agencies on safeguarding, complex needs, and multi-agency case management. Manage complaints, member enquiries, and correspondence, maintaining high standards of customer service and record keeping. Liaise with landlords, agents, and accommodation providers to secure and retain suitable temporary accommodation. Skills and Experience Experience working directly with customers in a housing or homelessness-related service. Experience managing complex casework and dealing with people in challenging or stressful situations. Knowledge of tenancy management, housing standards, and homelessness-related processes. Ability to explain complex housing issues clearly and professionally. Strong organisational skills with accurate record keeping and attention to detail.
Overview Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role We have an exciting opportunity for a Senior Sales Executive to be based from our Oriens Field site in Scarborough and support our thriving Yorkshire East region, who have a robust and secure plan for future developments. The Senior Sales Executive will support at developments across the region. The successful candidate will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Senior Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager to support the Sales Managers with mentoring and developing new starters and existing employees and being a point of resource contact for them. They will also work closely with them from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Senior Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. The Senior Sales Executive will deputise for the Sales Manager where appropriate as well as being responsible for the collation of weekly and weekend sales reports and providing a robust summary of the weekend activity. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Educated to GCSE or equivalent standard in English and Maths. Valid UK driving license Formal sales/customer service specific qualifications If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact emailprotected Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs. Reference:KMH/YE/2021 Hours:35 hours per week, Thursday to Monday Location:YO11 3WG, Scarborough Employer:Keepmoat Homes, Yorkshire East Job type:Full Time, Permanent Closing date:21/01/2026 Do you hold right to work in the UK without requiring sponsorship? Where did you hear about this role? Your preferences To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here. Please select your marketing preferences: To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here. Please select your marketing preferences: Email Telephone SMS The Waterfront, Lakeside Boulevard, Doncaster DN4 5PL
Jan 15, 2026
Full time
Overview Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role We have an exciting opportunity for a Senior Sales Executive to be based from our Oriens Field site in Scarborough and support our thriving Yorkshire East region, who have a robust and secure plan for future developments. The Senior Sales Executive will support at developments across the region. The successful candidate will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Senior Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager to support the Sales Managers with mentoring and developing new starters and existing employees and being a point of resource contact for them. They will also work closely with them from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Senior Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. The Senior Sales Executive will deputise for the Sales Manager where appropriate as well as being responsible for the collation of weekly and weekend sales reports and providing a robust summary of the weekend activity. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Educated to GCSE or equivalent standard in English and Maths. Valid UK driving license Formal sales/customer service specific qualifications If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact emailprotected Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs. Reference:KMH/YE/2021 Hours:35 hours per week, Thursday to Monday Location:YO11 3WG, Scarborough Employer:Keepmoat Homes, Yorkshire East Job type:Full Time, Permanent Closing date:21/01/2026 Do you hold right to work in the UK without requiring sponsorship? Where did you hear about this role? Your preferences To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here. Please select your marketing preferences: To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here. Please select your marketing preferences: Email Telephone SMS The Waterfront, Lakeside Boulevard, Doncaster DN4 5PL
Pear Recruitment - Senior Block/Property Manager- Finsbury Park Salary - £37,500 - £42,000 Working hours - Monday - Friday 9am - 6pm Our client is looking for a motivated Senior Block/Property Manager to join their growing Block and Residential Property Management team looking after a growing portfolio in the Finsbury branch. Acting as a point of contact for residents and stakeholders delivering a high standard of customer service while ensuring operational, financial and legal responsibilities are met. The successful candidate will be expected to take the lead on block management as well as deal with a portfolio of AST managed properties. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities Day-to-day management of a residential block property portfolio and residential landlords Acting as the main point of contact for leaseholders, residents, freeholders, contractors, managing agents, landlords and tenants Overseeing service charge budgets, expenditure, and financial reporting Instructing, managing, and monitoring contractors and suppliers Arranging and overseeing maintenance, repairs, major works Arrange for contractor quotes and forward same to clients. Process contractor invoices. Deal with start and end of tenancies for managed properties and start of let onlytenancies. Ensure rent arrears are chased and advise landlords as to position. Deal with day-to-day enquiries. Liaise with the lettings and book-keeping teams and contractors. Deal with tenancy renewals. General administration tasks including Right to Rent. Render assistance to colleagues where required. Ensuring properties comply with relevant UK legislation and health & safety requirements Preparing and issuing service charge demands and year-end accounts (with accountants where applicable) Companies House Filings Completing LEP enquiry forms Dealing with Leaseholder consents, assignments and other matters. Conducting site inspections and reporting on property condition Managing insurance claims and policy renewals Handling complaints and resolving issues professionally and efficiently About You Previous experience in block management and/or residential property management (essential) Good working knowledge of UK leasehold legislation and property compliance requirements Strong organisational and time management skills Confident communicator with excellent customer service skills Ability to manage a varied workload and prioritise effectively Competent with property management software and Microsoft Office Relevant property qualifications (ARLA, TPI, ARMA) essential If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Jan 15, 2026
Full time
Pear Recruitment - Senior Block/Property Manager- Finsbury Park Salary - £37,500 - £42,000 Working hours - Monday - Friday 9am - 6pm Our client is looking for a motivated Senior Block/Property Manager to join their growing Block and Residential Property Management team looking after a growing portfolio in the Finsbury branch. Acting as a point of contact for residents and stakeholders delivering a high standard of customer service while ensuring operational, financial and legal responsibilities are met. The successful candidate will be expected to take the lead on block management as well as deal with a portfolio of AST managed properties. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities Day-to-day management of a residential block property portfolio and residential landlords Acting as the main point of contact for leaseholders, residents, freeholders, contractors, managing agents, landlords and tenants Overseeing service charge budgets, expenditure, and financial reporting Instructing, managing, and monitoring contractors and suppliers Arranging and overseeing maintenance, repairs, major works Arrange for contractor quotes and forward same to clients. Process contractor invoices. Deal with start and end of tenancies for managed properties and start of let onlytenancies. Ensure rent arrears are chased and advise landlords as to position. Deal with day-to-day enquiries. Liaise with the lettings and book-keeping teams and contractors. Deal with tenancy renewals. General administration tasks including Right to Rent. Render assistance to colleagues where required. Ensuring properties comply with relevant UK legislation and health & safety requirements Preparing and issuing service charge demands and year-end accounts (with accountants where applicable) Companies House Filings Completing LEP enquiry forms Dealing with Leaseholder consents, assignments and other matters. Conducting site inspections and reporting on property condition Managing insurance claims and policy renewals Handling complaints and resolving issues professionally and efficiently About You Previous experience in block management and/or residential property management (essential) Good working knowledge of UK leasehold legislation and property compliance requirements Strong organisational and time management skills Confident communicator with excellent customer service skills Ability to manage a varied workload and prioritise effectively Competent with property management software and Microsoft Office Relevant property qualifications (ARLA, TPI, ARMA) essential If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
About the Role We're seeking an experienced and proactive Block Property Manager to oversee a diverse portfolio of residential and mixed-use developments across South West London. In this role, you'll be responsible for delivering a responsive, efficient, and customer-focused estate management service. You'll act as the primary point of contact for residents, leaseholders, contractors, and stakeholders - ensuring buildings are safe, compliant, and well-maintained. This position offers an excellent opportunity to take ownership of your portfolio, working within a supportive team that values quality, professionalism, and accountability. Key Responsibilities Deliver a professional, high-quality property management service that aligns with company values and client expectations. Build and maintain strong working relationships with residents, leaseholders, freeholders, contractors, and managing agents. Oversee the day-to-day management of communal areas, facilities, and building operations. Ensure full compliance with Health & Safety, Fire Safety Regulations 2022, and other relevant legislation. Prepare and manage annual service charge budgets, monitor expenditure, and support the production of year-end accounts. Carry out regular property inspections, identifying maintenance needs and ensuring high standards across the portfolio. Coordinate and manage contractors, ensuring works are completed safely, on time, and within budget. Oversee major works programmes, including Section 20 consultations and tender processes. Lead resident and leaseholder meetings, preparing and issuing accurate minutes and follow-up actions. Collaborate with internal teams including Credit Control, Insurance, and Compliance to ensure smooth operations and client satisfaction. Maintain accurate and up-to-date records using property management systems and software. Resolve property-related queries and disputes effectively and professionally. Manage and support on-site staff or caretakers to ensure consistent service delivery. About You Minimum of 2 years' experience in residential block management. Qualified Associate of The Property Institute (ATPI), working towards Member (MTPI) status (or equivalent). Strong knowledge of leasehold management, service charge administration, Health & Safety, and fire safety compliance. Confident managing budgets, contractors, and major works programmes. Excellent communication, negotiation, and customer service skills. Highly organised with the ability to manage multiple properties and priorities effectively. Proficient in MS Office and property management software (e.g., Qube, Fixflo). Capable of working independently while collaborating effectively with wider teams. A professional, proactive, and detail-oriented approach with a commitment to continuous improvement. MRICS or equivalent qualification (desirable). Hybrid Working
Jan 15, 2026
Full time
About the Role We're seeking an experienced and proactive Block Property Manager to oversee a diverse portfolio of residential and mixed-use developments across South West London. In this role, you'll be responsible for delivering a responsive, efficient, and customer-focused estate management service. You'll act as the primary point of contact for residents, leaseholders, contractors, and stakeholders - ensuring buildings are safe, compliant, and well-maintained. This position offers an excellent opportunity to take ownership of your portfolio, working within a supportive team that values quality, professionalism, and accountability. Key Responsibilities Deliver a professional, high-quality property management service that aligns with company values and client expectations. Build and maintain strong working relationships with residents, leaseholders, freeholders, contractors, and managing agents. Oversee the day-to-day management of communal areas, facilities, and building operations. Ensure full compliance with Health & Safety, Fire Safety Regulations 2022, and other relevant legislation. Prepare and manage annual service charge budgets, monitor expenditure, and support the production of year-end accounts. Carry out regular property inspections, identifying maintenance needs and ensuring high standards across the portfolio. Coordinate and manage contractors, ensuring works are completed safely, on time, and within budget. Oversee major works programmes, including Section 20 consultations and tender processes. Lead resident and leaseholder meetings, preparing and issuing accurate minutes and follow-up actions. Collaborate with internal teams including Credit Control, Insurance, and Compliance to ensure smooth operations and client satisfaction. Maintain accurate and up-to-date records using property management systems and software. Resolve property-related queries and disputes effectively and professionally. Manage and support on-site staff or caretakers to ensure consistent service delivery. About You Minimum of 2 years' experience in residential block management. Qualified Associate of The Property Institute (ATPI), working towards Member (MTPI) status (or equivalent). Strong knowledge of leasehold management, service charge administration, Health & Safety, and fire safety compliance. Confident managing budgets, contractors, and major works programmes. Excellent communication, negotiation, and customer service skills. Highly organised with the ability to manage multiple properties and priorities effectively. Proficient in MS Office and property management software (e.g., Qube, Fixflo). Capable of working independently while collaborating effectively with wider teams. A professional, proactive, and detail-oriented approach with a commitment to continuous improvement. MRICS or equivalent qualification (desirable). Hybrid Working
Job Title: Lettings Manager Location: Basildon Salary: Up to 50,000 OTE, Including 3,500 Car Allowance or Company Car, and guaranteed earnings for a fixed period. Benefits: 33 days paid holiday plus your birthday off Private healthcare Pension and life insurance Holiday commission scheme Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events About the Role of Lettings Manager: Our client is a leading estate agency group with over 100 high street locations across the South-East. They are known for exceptional service and whilst creating a supportive, collaborative culture, with ongoing development opportunities and having achieve at least 90% on employee satisfaction surveys. As a Lettings Manager, you will have the opportunity to lead a team of high performing lettings agents, manage profitability and driving business growth. This is an excellent opportunity to run the branch as if it were your own, making it a success. For this role, we can also consider strong listers or Assistant Managers. Responsibilities for the position of Lettings Manager: Motivate, coach, and inspire your team to achieve their goals Coach the team to deliver an outstanding service to landlords and tenants. List property lettings and providing expert advice to landlords Ensure tenants experience a smooth and exceptional customer journey Become established as the to-to local property expert Stay on top of market trends Experience Required for the position of Lettings Manager: Proven experience in lettings Must have listings experience and can bring business to the company upon joining Track record of building strong relationships Passionate about people and providing an excellent service A strong work ethic Drive, enthusiastic and self-motivated Ability to thrive under pressure Natural leadership qualities with the ability to inspire a team Positive, energetic, and committed to delivering exceptional customer service Full driving licence is required. For more information regarding the role of Lettings Manager, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
Jan 14, 2026
Full time
Job Title: Lettings Manager Location: Basildon Salary: Up to 50,000 OTE, Including 3,500 Car Allowance or Company Car, and guaranteed earnings for a fixed period. Benefits: 33 days paid holiday plus your birthday off Private healthcare Pension and life insurance Holiday commission scheme Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events About the Role of Lettings Manager: Our client is a leading estate agency group with over 100 high street locations across the South-East. They are known for exceptional service and whilst creating a supportive, collaborative culture, with ongoing development opportunities and having achieve at least 90% on employee satisfaction surveys. As a Lettings Manager, you will have the opportunity to lead a team of high performing lettings agents, manage profitability and driving business growth. This is an excellent opportunity to run the branch as if it were your own, making it a success. For this role, we can also consider strong listers or Assistant Managers. Responsibilities for the position of Lettings Manager: Motivate, coach, and inspire your team to achieve their goals Coach the team to deliver an outstanding service to landlords and tenants. List property lettings and providing expert advice to landlords Ensure tenants experience a smooth and exceptional customer journey Become established as the to-to local property expert Stay on top of market trends Experience Required for the position of Lettings Manager: Proven experience in lettings Must have listings experience and can bring business to the company upon joining Track record of building strong relationships Passionate about people and providing an excellent service A strong work ethic Drive, enthusiastic and self-motivated Ability to thrive under pressure Natural leadership qualities with the ability to inspire a team Positive, energetic, and committed to delivering exceptional customer service Full driving licence is required. For more information regarding the role of Lettings Manager, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ478985 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Location: London Role Purpose The Senior Facilities Manager will oversee day-to-day activity at our client's London offices and support the Regional Facilities Manager in ensuring JLL IFM contract delivery is achieved. The Senior Facilities Manager is responsible for assisting in all aspects of client satisfaction, contract delivery, management of all hard and soft services, financial management and leading the JLL team where applicable.# What this job involves Promoting high level of satisfaction among client users by promptly responding to their service requirements. Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellency in customer service and delivery. Responsible locally for all building services, EHS and Quality Compliance. Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance. Acts as go-to person in relation to all facilities/project/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks. Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents, and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high-quality service. First point of contact relating to all building issues including out of hours escalations. Monitor PPM schedules, O&M's, warranties, Task System, Asset & Life Cycle Registers. Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation, and working closely with the Health & Safety Manager. Manages the key vendor relationships to ensure the delivery of services are aligned to the statement of work and ensures compliance with key deliverables. Monitors and ensures office housekeeping and cleanliness is delivered to highest standards and that JLL post room functions are delivered in a timely efficient and customer orientated fashion in alignment with local requirements. Proactively manages spend and budget locally in line with JLL policies and procedures including the processing of PO's, invoices, budgets as required. Ensures the whole FM delivery team works with a constant focus on delivering exceptional client and customer experience. Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Drive LSEG specific initiatives such technology rollouts, benchmarking, best practices etc. Support account initiatives such as user experience programmes, JLL system rollouts, regional training programmes/workshops and others as appropriate, through driving implementation and consistency across your portfolio. Hire, attract and retain a team of top talented employees and to ensure company standards are met. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Jan 14, 2026
Full time
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ478985 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Location: London Role Purpose The Senior Facilities Manager will oversee day-to-day activity at our client's London offices and support the Regional Facilities Manager in ensuring JLL IFM contract delivery is achieved. The Senior Facilities Manager is responsible for assisting in all aspects of client satisfaction, contract delivery, management of all hard and soft services, financial management and leading the JLL team where applicable.# What this job involves Promoting high level of satisfaction among client users by promptly responding to their service requirements. Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellency in customer service and delivery. Responsible locally for all building services, EHS and Quality Compliance. Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance. Acts as go-to person in relation to all facilities/project/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks. Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents, and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high-quality service. First point of contact relating to all building issues including out of hours escalations. Monitor PPM schedules, O&M's, warranties, Task System, Asset & Life Cycle Registers. Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation, and working closely with the Health & Safety Manager. Manages the key vendor relationships to ensure the delivery of services are aligned to the statement of work and ensures compliance with key deliverables. Monitors and ensures office housekeeping and cleanliness is delivered to highest standards and that JLL post room functions are delivered in a timely efficient and customer orientated fashion in alignment with local requirements. Proactively manages spend and budget locally in line with JLL policies and procedures including the processing of PO's, invoices, budgets as required. Ensures the whole FM delivery team works with a constant focus on delivering exceptional client and customer experience. Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Drive LSEG specific initiatives such technology rollouts, benchmarking, best practices etc. Support account initiatives such as user experience programmes, JLL system rollouts, regional training programmes/workshops and others as appropriate, through driving implementation and consistency across your portfolio. Hire, attract and retain a team of top talented employees and to ensure company standards are met. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Sales Negotiator Estate Agents Wednesbury/West Bromwich Basic salary 25,000 negotiable Plus uncapped bonus scheme OTE 32,000 Our client is a well-established independent multi-branch estate agents currently recruiting for an experienced Sales Negotiator to add to their existing busy sales team As a Sales Negotiator you will have a proven track record in securing residential property sales and upselling associated services There will be an opportunity for career progression for a successful negotiator As an accomplished Sales Negotiator you will need to demonstrate the highest levels of customer service, enthusiasm, determination, self-motivation, initiative and a commitment to achieve targets in a challenging environment In addition as a Sales Negotiator you will need strong communication, negotiation and presentation skills along with a keen eye for recognising new business development opportunities As a Sales Negotiator your main duties will include: Effectively handling enquiries and queries both over the telephone and face to face Registering potential purchasers and identifying properties to match their requirements Organising and attending up to 10 residential viewings per week Negotiating with vendors and purchasers to secure a successful sale Upselling other services including mortgage appointments and conveyancing Effectively managing your time, prioritising tasks, meeting targets and deadlines Working closely with the Branch Manager to generate additional valuation appointments Ensuring vendor and purchaser details are accurately added on to the system Remaining compliant and delivering first class customer service at all times PLEASE NOTE only candidates with a proven track record in estate agency as a Sales Negotiator will be considered for the role In the first instance contact Anita or Jodie in complete confidence, at Career Studio any time up until 7pm any evening
Jan 14, 2026
Full time
Sales Negotiator Estate Agents Wednesbury/West Bromwich Basic salary 25,000 negotiable Plus uncapped bonus scheme OTE 32,000 Our client is a well-established independent multi-branch estate agents currently recruiting for an experienced Sales Negotiator to add to their existing busy sales team As a Sales Negotiator you will have a proven track record in securing residential property sales and upselling associated services There will be an opportunity for career progression for a successful negotiator As an accomplished Sales Negotiator you will need to demonstrate the highest levels of customer service, enthusiasm, determination, self-motivation, initiative and a commitment to achieve targets in a challenging environment In addition as a Sales Negotiator you will need strong communication, negotiation and presentation skills along with a keen eye for recognising new business development opportunities As a Sales Negotiator your main duties will include: Effectively handling enquiries and queries both over the telephone and face to face Registering potential purchasers and identifying properties to match their requirements Organising and attending up to 10 residential viewings per week Negotiating with vendors and purchasers to secure a successful sale Upselling other services including mortgage appointments and conveyancing Effectively managing your time, prioritising tasks, meeting targets and deadlines Working closely with the Branch Manager to generate additional valuation appointments Ensuring vendor and purchaser details are accurately added on to the system Remaining compliant and delivering first class customer service at all times PLEASE NOTE only candidates with a proven track record in estate agency as a Sales Negotiator will be considered for the role In the first instance contact Anita or Jodie in complete confidence, at Career Studio any time up until 7pm any evening
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce. 2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re engineering. Formulate and propose data backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency. 3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy. 4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed. 5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change. 6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer facing or operations environment, ideally within a regulated or tech enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable. Behaviours & Approach Customer Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data Informed: Uses evidence and insights to guide decision making and team management, proactively seeking opportunities for data driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development oriented environment. Detail Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and AI, to streamline workflows, enhance efficiency, and improve customer journeys. Team Player: Collaborates effectively across departments to achieve shared goals and deliver positive outcomes. Digital Adoption Champion: Enthusiastic about leveraging new technologies, particularly AI and automation . click apply for full job details
Jan 14, 2026
Full time
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce. 2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re engineering. Formulate and propose data backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency. 3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy. 4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed. 5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change. 6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer facing or operations environment, ideally within a regulated or tech enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable. Behaviours & Approach Customer Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data Informed: Uses evidence and insights to guide decision making and team management, proactively seeking opportunities for data driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development oriented environment. Detail Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and AI, to streamline workflows, enhance efficiency, and improve customer journeys. Team Player: Collaborates effectively across departments to achieve shared goals and deliver positive outcomes. Digital Adoption Champion: Enthusiastic about leveraging new technologies, particularly AI and automation . click apply for full job details
A large Housing Association is looking for a number Property Management Executives on a temporary basis for approximately 3 months in West London Key responsibilities are as follows As a Property Management Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Hourly rate PAYE 20.84 and 27.56 Umbrella Essential Requirements Ideally looking for someone who has worked in property management Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice Able to work in West London
Jan 14, 2026
Seasonal
A large Housing Association is looking for a number Property Management Executives on a temporary basis for approximately 3 months in West London Key responsibilities are as follows As a Property Management Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Hourly rate PAYE 20.84 and 27.56 Umbrella Essential Requirements Ideally looking for someone who has worked in property management Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice Able to work in West London
Description: Estate Agent Senior Sales Negotiator Our Clients, a very well established and well respected independent Estate Agency, are seeking an experienced and skilled Senior Sales Negotiator to join their flourishing and friendly team. If you are an Experienced Estate Agent, this is a perfect opportunity to grow your career and join a fantastic and vibrant operation. Up to 25,000 Basic Salary commensurate with experience 35,000 - 40,000+ On Target Earnings Estate Agent Senior Sales Negotiator - Role Overview: You will be rewarded with a competitive Salary, Office Commission and a potential Profit Share, commensurate with your experience.You will be bright, confident, well-presented and have the drive and determination to succeed in winning business and creating opportunities. You will take on a varied and exciting role involving generating sales and gaining new instructions, whilst ensuring a first-rate quality service is provided to all customers and clients. Estate Agent Senior Sales Negotiator - Responsibilities: Building and maintaining relationships with both vendors and purchasersProviding consistently high levels of service and communicationOverseeing sales progressionAccompanying viewingsAssisting and mentoring team members Estate Agent Senior Sales Negotiator - Requirements: A proven history of achieving instructions, sales and exceeding targetsPrevious team leadership an advantageExcellent organisational skills and the ability to multi-task & prioritise your workloadGood IT skills and experience of using Estate Agency CRM systemsA full valid UK driving license & own vehicleLive within a commutable distance of the office and have the right to work in the UK Additionally, and not included within the above OTE - All successful candidates can earn extra income from mortgage appointments, solicitor's income, and referrals of listings and lettings business. Currently, existing team members are gaining between 3,000 - 7,000 per annum on these additional opportunities: Mortgages 35 gift voucherSolicitors 50 Gift voucherProperty referral 100Google reviews 10 Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jan 14, 2026
Full time
Description: Estate Agent Senior Sales Negotiator Our Clients, a very well established and well respected independent Estate Agency, are seeking an experienced and skilled Senior Sales Negotiator to join their flourishing and friendly team. If you are an Experienced Estate Agent, this is a perfect opportunity to grow your career and join a fantastic and vibrant operation. Up to 25,000 Basic Salary commensurate with experience 35,000 - 40,000+ On Target Earnings Estate Agent Senior Sales Negotiator - Role Overview: You will be rewarded with a competitive Salary, Office Commission and a potential Profit Share, commensurate with your experience.You will be bright, confident, well-presented and have the drive and determination to succeed in winning business and creating opportunities. You will take on a varied and exciting role involving generating sales and gaining new instructions, whilst ensuring a first-rate quality service is provided to all customers and clients. Estate Agent Senior Sales Negotiator - Responsibilities: Building and maintaining relationships with both vendors and purchasersProviding consistently high levels of service and communicationOverseeing sales progressionAccompanying viewingsAssisting and mentoring team members Estate Agent Senior Sales Negotiator - Requirements: A proven history of achieving instructions, sales and exceeding targetsPrevious team leadership an advantageExcellent organisational skills and the ability to multi-task & prioritise your workloadGood IT skills and experience of using Estate Agency CRM systemsA full valid UK driving license & own vehicleLive within a commutable distance of the office and have the right to work in the UK Additionally, and not included within the above OTE - All successful candidates can earn extra income from mortgage appointments, solicitor's income, and referrals of listings and lettings business. Currently, existing team members are gaining between 3,000 - 7,000 per annum on these additional opportunities: Mortgages 35 gift voucherSolicitors 50 Gift voucherProperty referral 100Google reviews 10 Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Description: Estate Agent Assistant Branch Manager 5 day working week including SaturdaysYou must drive and own a vehicleUp to 25,000 Basic Salary 40,000 - 50,000 OTEPlus extra earning potentialWe are seeking a skilled Estate Agent to assist with managing a team. If you are an experienced Estate Agent this is a perfect opportunity to grow your career and join a vibrant operation. Estate Agent Assistant Branch Manager You will be rewarded with a competitive Salary, Office Commission and a potential Profit Share, commensurate with your experience.You will be bright, confident, well-presented and have the drive and determination to succeed in winning business and creating opportunities. You will take on a varied and exciting role involving generating sales and gaining new instructions, whilst ensuring a first-rate quality service is provided to all customers and clients. Estate Agent Assistant Branch Manager - Responsibilities: Building and maintaining relationships with both vendors and purchasersSourcing properties for sale and winning new instructionsProviding high levels of serviceObservation, feedback, coaching and mentoring team members Estate Agent Assistant Branch Manager - Requirements: A proven history of achieving instructions, sales and exceeding targetsPrevious team leadership an advantageExcellent organisational skills and the ability to multi-task & prioritise your workloadGood IT skills and experience of using Estate Agency CRM systemsA full valid UK driving license & own vehicleLive within a commutable distance of the office and have the right to work in the UK Estate Agent Assistant Branch Manager - Additional Earning Potential: In addition to the salary detailed above - All successful candidates can earn extra income from mortgage appointments, solicitor's income, and referrals of listings and lettings business. Currently, existing team members are gaining between 3,000 - 10,000 per annum on these additional opportunities: Mortgages 35 gift voucherSolicitors 50 Gift voucherProperty referral 100Google reviews 10 Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jan 14, 2026
Full time
Description: Estate Agent Assistant Branch Manager 5 day working week including SaturdaysYou must drive and own a vehicleUp to 25,000 Basic Salary 40,000 - 50,000 OTEPlus extra earning potentialWe are seeking a skilled Estate Agent to assist with managing a team. If you are an experienced Estate Agent this is a perfect opportunity to grow your career and join a vibrant operation. Estate Agent Assistant Branch Manager You will be rewarded with a competitive Salary, Office Commission and a potential Profit Share, commensurate with your experience.You will be bright, confident, well-presented and have the drive and determination to succeed in winning business and creating opportunities. You will take on a varied and exciting role involving generating sales and gaining new instructions, whilst ensuring a first-rate quality service is provided to all customers and clients. Estate Agent Assistant Branch Manager - Responsibilities: Building and maintaining relationships with both vendors and purchasersSourcing properties for sale and winning new instructionsProviding high levels of serviceObservation, feedback, coaching and mentoring team members Estate Agent Assistant Branch Manager - Requirements: A proven history of achieving instructions, sales and exceeding targetsPrevious team leadership an advantageExcellent organisational skills and the ability to multi-task & prioritise your workloadGood IT skills and experience of using Estate Agency CRM systemsA full valid UK driving license & own vehicleLive within a commutable distance of the office and have the right to work in the UK Estate Agent Assistant Branch Manager - Additional Earning Potential: In addition to the salary detailed above - All successful candidates can earn extra income from mortgage appointments, solicitor's income, and referrals of listings and lettings business. Currently, existing team members are gaining between 3,000 - 10,000 per annum on these additional opportunities: Mortgages 35 gift voucherSolicitors 50 Gift voucherProperty referral 100Google reviews 10 Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Description: Estate Agent Sales Negotiator 20,000 - 22,500 Basic Salary 35,000 - 40,000+ On Target Earnings Our Clients, a very well established and well respected independent Estate Agency, are seeking an experienced and skilled Sales Negotiator to join their flourishing team. If you are an experienced Estate Agent, this is a perfect opportunity to grow your career and join a fantastic and vibrant operation. Estate Agent Sales Negotiator - Overview: You will be rewarded with a competitive Salary, Office Commission and a potential Profit Share, commensurate with your experience.You will be bright, confident, well-presented and have the drive and determination to succeed in winning business and creating opportunities. You will take on a varied and exciting role involving generating sales and gaining new instructions, whilst ensuring a first-rate quality service is provided to all customers and clients. Estate Agent Sales Negotiator - Role Responsibilities: Building and maintaining relationships with both vendors and purchasersProviding consistently high levels of service and communicationOverseeing sales progressionAccompanying viewingsAssisting the team to meet office targets Estate Agent Sales Negotiator - Role Requirements: A proven history of achieving sales and exceeding targetsProactive approach to customer service and client interfacePossess the ability to work on your own initiative as well as part of a teamPassion for selling the perfect property to the right clientExcellent organisational skills, with the ability to multi-task and prioritise workloadGood IT skills and experience of using Estate Agency CRM systemsA full valid UK driving licence & own vehicleLive within a commutable distance and have the right to work in the UK Additionally, and not included within the above OTE - All successful candidates can earn extra income from mortgage appointments, solicitor's income, and referrals of listings and lettings business. Currently, existing team members are gaining between 3,000 - 6,000 per annum on these additional opportunities: Mortgages 35 gift voucherSolicitors 50 Gift voucherProperty referral 100Google reviews 10 Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jan 14, 2026
Full time
Description: Estate Agent Sales Negotiator 20,000 - 22,500 Basic Salary 35,000 - 40,000+ On Target Earnings Our Clients, a very well established and well respected independent Estate Agency, are seeking an experienced and skilled Sales Negotiator to join their flourishing team. If you are an experienced Estate Agent, this is a perfect opportunity to grow your career and join a fantastic and vibrant operation. Estate Agent Sales Negotiator - Overview: You will be rewarded with a competitive Salary, Office Commission and a potential Profit Share, commensurate with your experience.You will be bright, confident, well-presented and have the drive and determination to succeed in winning business and creating opportunities. You will take on a varied and exciting role involving generating sales and gaining new instructions, whilst ensuring a first-rate quality service is provided to all customers and clients. Estate Agent Sales Negotiator - Role Responsibilities: Building and maintaining relationships with both vendors and purchasersProviding consistently high levels of service and communicationOverseeing sales progressionAccompanying viewingsAssisting the team to meet office targets Estate Agent Sales Negotiator - Role Requirements: A proven history of achieving sales and exceeding targetsProactive approach to customer service and client interfacePossess the ability to work on your own initiative as well as part of a teamPassion for selling the perfect property to the right clientExcellent organisational skills, with the ability to multi-task and prioritise workloadGood IT skills and experience of using Estate Agency CRM systemsA full valid UK driving licence & own vehicleLive within a commutable distance and have the right to work in the UK Additionally, and not included within the above OTE - All successful candidates can earn extra income from mortgage appointments, solicitor's income, and referrals of listings and lettings business. Currently, existing team members are gaining between 3,000 - 6,000 per annum on these additional opportunities: Mortgages 35 gift voucherSolicitors 50 Gift voucherProperty referral 100Google reviews 10 Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
With over 10 years of industry expertise across the UK, this company is one of the largest national strategic partners of Homes England making it an exciting time to join their growing team. This role offers the opportunity to do the right thing for their customers and embrace a vision that builds communities and transforms lives. It is ideal for a motivated individual eager to thrive in a dynamic sales environment. If you are ambitious, driven, and ready for your next challenge, apply today! Main duties will include, but not limited to: Assist customers throughout the buying journey, both in person at the sales complex and via phone and email. Keep customers informed by providing updates on promotions and ensuring existing clients are regularly updated on the progress of builds, sales, and developments. Ensure standard follow-up procedures are followed, responding promptly to customer complaints or concerns. Collaborate closely with the Sales Manager from the start of the process, ensuring sales targets are met, deals are finalized, and deposits are collected within the established guidelines. Work alongside third parties such as banks, solicitors, and estate agents to move each sale through to completion smoothly and efficiently. Manage the opening of the show home and oversee the organization and presentation of the Sales Information Centre, Show Home, and landscaping, ensuring all signage and cleanliness standards are maintained. Take responsibility for your own health and safety, as well as the safety of others impacted by your work, adhering to the client's Health, Safety, and Sustainability standards. Skills and experience: Driven by a passion for customer service and a strong sense of initiative. Holds a clean driving license. Enthusiastic about working within the Centre of Excellence guidelines. Proven experience in a similar role, utilizing sales and negotiation skills to build lasting relationships with customers. A team player with excellent communication skills, capable of engaging with a diverse range of individuals. Approaches customers in a straightforward, honest, and friendly manner. Flexible, open-minded, and creative, with a progressive mindset and the ability to see the broader picture. Role information: 35 Hours Thursday to Monday 25,991 plus commission This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client. By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.
Jan 14, 2026
Full time
With over 10 years of industry expertise across the UK, this company is one of the largest national strategic partners of Homes England making it an exciting time to join their growing team. This role offers the opportunity to do the right thing for their customers and embrace a vision that builds communities and transforms lives. It is ideal for a motivated individual eager to thrive in a dynamic sales environment. If you are ambitious, driven, and ready for your next challenge, apply today! Main duties will include, but not limited to: Assist customers throughout the buying journey, both in person at the sales complex and via phone and email. Keep customers informed by providing updates on promotions and ensuring existing clients are regularly updated on the progress of builds, sales, and developments. Ensure standard follow-up procedures are followed, responding promptly to customer complaints or concerns. Collaborate closely with the Sales Manager from the start of the process, ensuring sales targets are met, deals are finalized, and deposits are collected within the established guidelines. Work alongside third parties such as banks, solicitors, and estate agents to move each sale through to completion smoothly and efficiently. Manage the opening of the show home and oversee the organization and presentation of the Sales Information Centre, Show Home, and landscaping, ensuring all signage and cleanliness standards are maintained. Take responsibility for your own health and safety, as well as the safety of others impacted by your work, adhering to the client's Health, Safety, and Sustainability standards. Skills and experience: Driven by a passion for customer service and a strong sense of initiative. Holds a clean driving license. Enthusiastic about working within the Centre of Excellence guidelines. Proven experience in a similar role, utilizing sales and negotiation skills to build lasting relationships with customers. A team player with excellent communication skills, capable of engaging with a diverse range of individuals. Approaches customers in a straightforward, honest, and friendly manner. Flexible, open-minded, and creative, with a progressive mindset and the ability to see the broader picture. Role information: 35 Hours Thursday to Monday 25,991 plus commission This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client. By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.
Head of Property Maintenance (Traditional Estate) Directorate: Northumberland Estates Post reports to Director of Land & Agriculture Location: Alnwick Hours of work: 35 per week Salary: Negotiable dependant on experience This role is to oversee the maintenance of the traditional estate rural property portfolio, heritage works, and commercial property portfolio as well as development project opportunities as required. Allocating resources effectively across the property portfolio, ensuring each property has the necessary budget for operation, maintenance, and legal compliance. Oversee capital expenditure budgets for property improvements, renovations, and new investment projects. Key Roles and Responsibilities Lead and manage all aspects of maintaining a portfolio of agricultural, residential, and commercial properties, ensuring their upkeep, safety, and compliance, while also optimising costs and maximising asset value. Develop and implement the agricultural, residential, and commercial property maintenance and development strategy, aligning with the organisation's overall goals. Develop and implement asset management strategies to maximize the value of the property portfolio. Conduct regular property valuations and assessments. Lead, develop and empower the property maintenance team to deliver efficiencies and new opportunities for the business. Identify opportunities for property upgrades and improvements. Work closely with the Land Agents to identify and evaluate potential property development projects. Manage the development process from inception to completion, ensuring projects are delivered on time and within budget. With developments, ensure facility design meets all regulatory requirements, building codes, and the client's specific needs. Ensuring the facility is functional, safe, and compliant before construction begins. Identify opportunities for growth and optimisation of the property portfolio. Develop and implement comprehensive maintenance plans and strategies for The Traditional Estate s property portfolio. Set and manage budgets for maintenance, repairs, and capital projects Identify and address potential maintenance issues proactively to prevent costly repairs and downtime. Ensure compliance with relevant building codes, safety regulations, and environmental standards. Negotiate contracts with vendors and contractors for maintenance and repair services. Monitor vendor performance and ensure quality of work and competitive pricing. Manage vendor relationships and ensure timely payment. Oversee all aspects of property maintenance, including preventative maintenance, repairs, and renovations. Respond to maintenance requests and emergencies promptly and efficiently. Maintain accurate records of maintenance activities and costs. Manage the maintenance budget and track expenses. Oversee the maintenance and updating of property management systems to ensure accurate and details property records are maintained for the property portfolio. Work closely with the wider property management team to ensure consistency is delivered throughout the business Prepare reports on maintenance costs and performance. Identify opportunities to reduce maintenance costs and improve efficiency. Communicate effectively with tenants, landlords, and other stakeholders. Collaborate with other departments to ensure smooth operations. Maintain a high level of professionalism and customer service. Provision of weekend Duty Manager cover on a rota basis. Operational involvement in the organisations Salvage Planning. H&S management of department staff. Skills and Qualifications: Extensive experience in commercial property management, property development, or asset management. Strong leadership, communication, and interpersonal skills. Ability to negotiate effectively with tenants, contractors, and other stakeholders. Strong understanding of financial principles and budgeting. Ability to analyse data and make informed decisions. Proficiency in relevant software and systems. In-depth knowledge of commercial and residential property regulations and best practices. To Apply If you feel you are a suitable candidate and would like to work for Northumberland Estates, please do not hesitate to apply.
Jan 13, 2026
Full time
Head of Property Maintenance (Traditional Estate) Directorate: Northumberland Estates Post reports to Director of Land & Agriculture Location: Alnwick Hours of work: 35 per week Salary: Negotiable dependant on experience This role is to oversee the maintenance of the traditional estate rural property portfolio, heritage works, and commercial property portfolio as well as development project opportunities as required. Allocating resources effectively across the property portfolio, ensuring each property has the necessary budget for operation, maintenance, and legal compliance. Oversee capital expenditure budgets for property improvements, renovations, and new investment projects. Key Roles and Responsibilities Lead and manage all aspects of maintaining a portfolio of agricultural, residential, and commercial properties, ensuring their upkeep, safety, and compliance, while also optimising costs and maximising asset value. Develop and implement the agricultural, residential, and commercial property maintenance and development strategy, aligning with the organisation's overall goals. Develop and implement asset management strategies to maximize the value of the property portfolio. Conduct regular property valuations and assessments. Lead, develop and empower the property maintenance team to deliver efficiencies and new opportunities for the business. Identify opportunities for property upgrades and improvements. Work closely with the Land Agents to identify and evaluate potential property development projects. Manage the development process from inception to completion, ensuring projects are delivered on time and within budget. With developments, ensure facility design meets all regulatory requirements, building codes, and the client's specific needs. Ensuring the facility is functional, safe, and compliant before construction begins. Identify opportunities for growth and optimisation of the property portfolio. Develop and implement comprehensive maintenance plans and strategies for The Traditional Estate s property portfolio. Set and manage budgets for maintenance, repairs, and capital projects Identify and address potential maintenance issues proactively to prevent costly repairs and downtime. Ensure compliance with relevant building codes, safety regulations, and environmental standards. Negotiate contracts with vendors and contractors for maintenance and repair services. Monitor vendor performance and ensure quality of work and competitive pricing. Manage vendor relationships and ensure timely payment. Oversee all aspects of property maintenance, including preventative maintenance, repairs, and renovations. Respond to maintenance requests and emergencies promptly and efficiently. Maintain accurate records of maintenance activities and costs. Manage the maintenance budget and track expenses. Oversee the maintenance and updating of property management systems to ensure accurate and details property records are maintained for the property portfolio. Work closely with the wider property management team to ensure consistency is delivered throughout the business Prepare reports on maintenance costs and performance. Identify opportunities to reduce maintenance costs and improve efficiency. Communicate effectively with tenants, landlords, and other stakeholders. Collaborate with other departments to ensure smooth operations. Maintain a high level of professionalism and customer service. Provision of weekend Duty Manager cover on a rota basis. Operational involvement in the organisations Salvage Planning. H&S management of department staff. Skills and Qualifications: Extensive experience in commercial property management, property development, or asset management. Strong leadership, communication, and interpersonal skills. Ability to negotiate effectively with tenants, contractors, and other stakeholders. Strong understanding of financial principles and budgeting. Ability to analyse data and make informed decisions. Proficiency in relevant software and systems. In-depth knowledge of commercial and residential property regulations and best practices. To Apply If you feel you are a suitable candidate and would like to work for Northumberland Estates, please do not hesitate to apply.
