Estate Agent Lister Basic salary £23,000 plus £2,500 car allowance or company car with on target earnings of £45,000. Monday to Friday 9.00am to 5:30pm and 9.00am to 5:00pm on Saturdays with 1 Saturday off in 3 (5 day working week). Annual leave entitlement starting at 33 days and increasing with service. Property Mark accredited Estate Agency scheme. This well established and forward-thinking ind
Mar 05, 2026
Full time
Estate Agent Lister Basic salary £23,000 plus £2,500 car allowance or company car with on target earnings of £45,000. Monday to Friday 9.00am to 5:30pm and 9.00am to 5:00pm on Saturdays with 1 Saturday off in 3 (5 day working week). Annual leave entitlement starting at 33 days and increasing with service. Property Mark accredited Estate Agency scheme. This well established and forward-thinking ind
Position:Property Manager Location:Head Office -Hobdens- 41a Beach Road, Littlehampton, BN17 5JA Working Hours:09 30 Monday Thursday, 09 00 Friday Salary:Competitive AboutHobdens: HobdensProperty Management Ltd are a Managing Agent based in Littlehampton, West Sussex. Formed in 1946,Hobdenshavebeen located inthe town ever since.We cover the whole of the Sussex area and surrounding counties, with focus on the coastal area between Portsmouth and Brighton. We have experience in handling all shapes and sizes of leasehold development, from converted properties to purpose-built blocksand alsospecialise in the management of private estates, which often have a mix of leasehold and freehold property. Hobdensis part of the Trinity Property Group, anOdevoGroup Company. Benefits: We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits: 24 days annual leave for work-life balance. Discounts on shopping and services throughPerkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The Property Manager is responsible for the Day-to Day management of a portfolio of developments in and around Littlehampton. Key responsibilities and tasks include: Conduct regular development inspections and manage property projects to ensure compliance, quality, and cost-effectiveness. Build andmaintainstrong relationships with residents, clients, and resident groups (RAs, RMCs, RTMs), including regular updates and meetings. Respond promptly and professionally to customer queries and complaints via phone, email, and written communication. Oversee financial aspects of developments, including liaising with accounts teams, signing off invoices, and ensuringaccuratereporting. Appoint, manage, and assess contractors to deliver works in line with health & safety regulations and company standards. Create, review, and implement development management strategies and distribute relevant information to stakeholders. Support business growth byidentifyingnew opportunities andmaintainingstrong relationships with developer clients. Collaborate with internal teams, support colleagues, promote the resident web portal, and deputise for management as needed. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: At least 2 years experience in the residential property management sector. ATPI qualified (desirable) An understanding of the Building Safety Act 2023 and Fire Safety regulations. A proventrack recordin customer services with excellent communication skills and the ability to communicate well with individuals at all levels. A proventrack recordof budgeting and account management. Must have a full UK driving license. Must have intermediate computer skills in Microsoft packages. Previousexperience of contract management. Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines. Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will berequired. For further information, or to explore more opportunities, you can visitHobdensonLinkedInorourwebsite. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number . JBRP1_UKTJ
Mar 05, 2026
Full time
Position:Property Manager Location:Head Office -Hobdens- 41a Beach Road, Littlehampton, BN17 5JA Working Hours:09 30 Monday Thursday, 09 00 Friday Salary:Competitive AboutHobdens: HobdensProperty Management Ltd are a Managing Agent based in Littlehampton, West Sussex. Formed in 1946,Hobdenshavebeen located inthe town ever since.We cover the whole of the Sussex area and surrounding counties, with focus on the coastal area between Portsmouth and Brighton. We have experience in handling all shapes and sizes of leasehold development, from converted properties to purpose-built blocksand alsospecialise in the management of private estates, which often have a mix of leasehold and freehold property. Hobdensis part of the Trinity Property Group, anOdevoGroup Company. Benefits: We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits: 24 days annual leave for work-life balance. Discounts on shopping and services throughPerkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The Property Manager is responsible for the Day-to Day management of a portfolio of developments in and around Littlehampton. Key responsibilities and tasks include: Conduct regular development inspections and manage property projects to ensure compliance, quality, and cost-effectiveness. Build andmaintainstrong relationships with residents, clients, and resident groups (RAs, RMCs, RTMs), including regular updates and meetings. Respond promptly and professionally to customer queries and complaints via phone, email, and written communication. Oversee financial aspects of developments, including liaising with accounts teams, signing off invoices, and ensuringaccuratereporting. Appoint, manage, and assess contractors to deliver works in line with health & safety regulations and company standards. Create, review, and implement development management strategies and distribute relevant information to stakeholders. Support business growth byidentifyingnew opportunities andmaintainingstrong relationships with developer clients. Collaborate with internal teams, support colleagues, promote the resident web portal, and deputise for management as needed. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: At least 2 years experience in the residential property management sector. ATPI qualified (desirable) An understanding of the Building Safety Act 2023 and Fire Safety regulations. A proventrack recordin customer services with excellent communication skills and the ability to communicate well with individuals at all levels. A proventrack recordof budgeting and account management. Must have a full UK driving license. Must have intermediate computer skills in Microsoft packages. Previousexperience of contract management. Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines. Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will berequired. For further information, or to explore more opportunities, you can visitHobdensonLinkedInorourwebsite. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number . JBRP1_UKTJ
We are open to full time and part time applications. You will play a critical dual role within our lettings team, combining administrative support, client communication, and property management duties with on-site inspections. The role ensures that properties are managed efficiently, tenancies are compliant with legal obligations, and landlords and tenants receive excellent service. Lettings Administration: Respond to landlord, tenant, and prospective tenant enquiries promptly via phone, email, and in person. Respond to incoming calls from potential landlords to provide information about our offerings and services in the absence of the primary contact. To proactively promote the company and generate new business opportunities by effectively using internal marketing and property software platforms to identify properties marketed by other agents and engage owners with a clear presentation of our services and competitive advantages. Assist in the full lettings process including property listings, marketing, arranging viewings, and applicant vetting. Prepare, issue, and manage tenancy agreements, renewals, and associated documentation in line with current legislation. Maintain accurate, up-to-date records of tenants, landlords, property details, tenancy agreements, rent payments, and deposit information in property management software. Coordinate tenancy renewals, rent reviews, and deposit registrations. Manage tenancy deposits: Collect deposits from tenants. Register deposits with a government-approved tenancy deposit scheme within statutory timeframes. Provide tenants with prescribed information about their deposit. Handle deposit deductions at the end of tenancies in agreement with landlords and tenants. Maintain accurate deposit records and reconciliation reports. Liaise with contractors, landlords, and tenants regarding maintenance and property requirements. Assist with accounts, including reconciliation of rent payments, chasing arrears, and ensuring compliance with financial procedures. Produce regular reports for the management team on lettings activity, tenancy status, and property portfolio updates. 2. Property Interim Inspections: Conduct regular routine property interim tenancy inspections. Produce detailed inspection reports highlighting property condition, maintenance issues, and compliance with tenancy agreements. Take high-quality photographs and detailed notes for landlord reports. Ensure all properties meet health and safety standards and relevant legislation, such as Gas Safety, EPC, Legionella, and Fire Safety requirements. Follow up on identified maintenance or repair issues, coordinating with contractors and ensuring timely resolution. Provide guidance to tenants on property upkeep, compliance, and obligations under their tenancy. 3. Compliance: Conduct customer due diligence (CDD) for landlords and tenants in line with AML regulations and Company policy. Verify identification documents and maintain accurate AML records for all parties. Monitor and report any suspicious activity in line with AML policies. Ensure all tenancies comply with current property legislation and regulatory requirements. Assist with internal audits and compliance checks (e.g. AML). Personal Attributes Proactive, solution-oriented, and confident in making decisions within your remit. Friendly, professional, and customer-focused. Flexible approach to working hours, as occasional weekends may be required for inspections or viewings. Skills and Qualifications Previous experience in lettings administration and property management. Knowledge of AML regulations and experience with customer due diligence checks. Strong organisational skills and attention to detail. Ability to manage multiple priorities and meet deadlines. Proficiency in property software and associated portals (e.g. Reapit, Inventory Hive, Homelet, Tenancy Deposit Scheme (TDS) and Deposit Protection Scheme (DPS), Elements, Land Registry) and Microsoft Office (Word, Excel, Outlook). Excellent written and verbal communication skills. Full UK driving licence and access to a vehicle for property inspections. Knowledge of property legislation, tenancy regulations, and health & safety compliance. Ability to work independently and as part of a team. High levels of integrity, discretion, and confidentiality when dealing with financial and personal information. JBRP1_UKTJ
Mar 05, 2026
Full time
We are open to full time and part time applications. You will play a critical dual role within our lettings team, combining administrative support, client communication, and property management duties with on-site inspections. The role ensures that properties are managed efficiently, tenancies are compliant with legal obligations, and landlords and tenants receive excellent service. Lettings Administration: Respond to landlord, tenant, and prospective tenant enquiries promptly via phone, email, and in person. Respond to incoming calls from potential landlords to provide information about our offerings and services in the absence of the primary contact. To proactively promote the company and generate new business opportunities by effectively using internal marketing and property software platforms to identify properties marketed by other agents and engage owners with a clear presentation of our services and competitive advantages. Assist in the full lettings process including property listings, marketing, arranging viewings, and applicant vetting. Prepare, issue, and manage tenancy agreements, renewals, and associated documentation in line with current legislation. Maintain accurate, up-to-date records of tenants, landlords, property details, tenancy agreements, rent payments, and deposit information in property management software. Coordinate tenancy renewals, rent reviews, and deposit registrations. Manage tenancy deposits: Collect deposits from tenants. Register deposits with a government-approved tenancy deposit scheme within statutory timeframes. Provide tenants with prescribed information about their deposit. Handle deposit deductions at the end of tenancies in agreement with landlords and tenants. Maintain accurate deposit records and reconciliation reports. Liaise with contractors, landlords, and tenants regarding maintenance and property requirements. Assist with accounts, including reconciliation of rent payments, chasing arrears, and ensuring compliance with financial procedures. Produce regular reports for the management team on lettings activity, tenancy status, and property portfolio updates. 2. Property Interim Inspections: Conduct regular routine property interim tenancy inspections. Produce detailed inspection reports highlighting property condition, maintenance issues, and compliance with tenancy agreements. Take high-quality photographs and detailed notes for landlord reports. Ensure all properties meet health and safety standards and relevant legislation, such as Gas Safety, EPC, Legionella, and Fire Safety requirements. Follow up on identified maintenance or repair issues, coordinating with contractors and ensuring timely resolution. Provide guidance to tenants on property upkeep, compliance, and obligations under their tenancy. 3. Compliance: Conduct customer due diligence (CDD) for landlords and tenants in line with AML regulations and Company policy. Verify identification documents and maintain accurate AML records for all parties. Monitor and report any suspicious activity in line with AML policies. Ensure all tenancies comply with current property legislation and regulatory requirements. Assist with internal audits and compliance checks (e.g. AML). Personal Attributes Proactive, solution-oriented, and confident in making decisions within your remit. Friendly, professional, and customer-focused. Flexible approach to working hours, as occasional weekends may be required for inspections or viewings. Skills and Qualifications Previous experience in lettings administration and property management. Knowledge of AML regulations and experience with customer due diligence checks. Strong organisational skills and attention to detail. Ability to manage multiple priorities and meet deadlines. Proficiency in property software and associated portals (e.g. Reapit, Inventory Hive, Homelet, Tenancy Deposit Scheme (TDS) and Deposit Protection Scheme (DPS), Elements, Land Registry) and Microsoft Office (Word, Excel, Outlook). Excellent written and verbal communication skills. Full UK driving licence and access to a vehicle for property inspections. Knowledge of property legislation, tenancy regulations, and health & safety compliance. Ability to work independently and as part of a team. High levels of integrity, discretion, and confidentiality when dealing with financial and personal information. JBRP1_UKTJ
A leading rural consultancy firm is seeking a Senior Surveyor / Associate Director to strengthen their team in Guildford or Lewes. This role involves acting as a lead agent for estate management clients, providing professional consultancy services, and fostering team collaboration. The ideal candidate will have a strong background in rural practices, ideally MRICS qualified, and possess excellent client relationship management skills. The company offers competitive benefits and opportunities for career progression.
Mar 05, 2026
Full time
A leading rural consultancy firm is seeking a Senior Surveyor / Associate Director to strengthen their team in Guildford or Lewes. This role involves acting as a lead agent for estate management clients, providing professional consultancy services, and fostering team collaboration. The ideal candidate will have a strong background in rural practices, ideally MRICS qualified, and possess excellent client relationship management skills. The company offers competitive benefits and opportunities for career progression.
Block Manager - Residential Management Sector - London Salary: £40,000 - £50,000 A well-established property business is seeking an experienced Block Manager to oversee a diverse residential portfolio, working across both in-house managed and externally managed blocks. This is a permanent, full time opportunity for a knowledgeable and personable professional who enjoys managing stakeholders, ensuring compliance, and delivering a high standard of service. The successful candidate will have a minimum of 5 years' block management experience, a solid understanding of relevant legislation, and the confidence to communicate effectively with leaseholders, managing agents, contractors, and legal advisors. Role Overview Title: Block Manager Type: Full time, Permanent Hours: Monday to Friday, 9am - 6pm Salary: £40,000 - £50,000 Responsibilities Act as a point of contact for leaseholder and managing agent queries across the residential portfolio Manage reactive maintenance issues, including site inspections where required, contractor liaison, issuing purchase orders, and communicating progress to lessees Liaise with leaseholders on insurance related matters, overseeing claims and associated works where applicable Ensure statutory and regulatory compliance, including arranging inspections and reports for in house managed properties Manage administrative duties associated with block management activities Handle licence related enquiries, including alterations, subletting, lease variations and derogations, appointing and overseeing external solicitors where necessary Pursue breaches of lease, liaising with internal legal teams as required Meet with appointed external managing agents to review arrears, major works and cyclical maintenance programmes Respond to enquiries from managing agents and leaseholders of externally managed properties Manage sales enquiries, including completion of LPE1 packs and undertaking inspections where required (subject to fee receipt) Assist with the management of residential insurance arrangements Oversee contractors operating under standing agreements, including cleaning and gardening services Manage Section 20 consultation processes end to end, including notices, surveyor appointments, fund collection and works completion Assist with arrears management across both in house and externally managed properties Support the preparation of annual service charge budgets Assist with the management of parking spaces and garage licences Prepare reports relating to arrears, licences, breaches and major works Liaise with managing agents and landlords where the company holds a leasehold interest, including reviewing budgets, service charge demands and notices, and signing off expenditure where appropriate Requirements Minimum of 5 years' experience in residential block management Good working knowledge of relevant property and leasehold legislation Strong communication and stakeholder management skills Organised, proactive and capable of managing multiple workstreams Comfortable liaising with leaseholders, managing agents, contractors, solicitors and insurers What's on Offer Competitive salary of £40,000 - £50,000 Stable, permanent role within an established property business Broad and varied portfolio offering long term career development Professional and collaborative working environment If you're an experienced, career driven Block Manager who is looking for a genuine opportunity to make your mark at a reputable property business, please contact Ned Scott Mends on , or send your CV via email to . All applications will be treated in strictest confidence. O'Neill and Brennan values diversity and promotes equality. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
Mar 05, 2026
Full time
Block Manager - Residential Management Sector - London Salary: £40,000 - £50,000 A well-established property business is seeking an experienced Block Manager to oversee a diverse residential portfolio, working across both in-house managed and externally managed blocks. This is a permanent, full time opportunity for a knowledgeable and personable professional who enjoys managing stakeholders, ensuring compliance, and delivering a high standard of service. The successful candidate will have a minimum of 5 years' block management experience, a solid understanding of relevant legislation, and the confidence to communicate effectively with leaseholders, managing agents, contractors, and legal advisors. Role Overview Title: Block Manager Type: Full time, Permanent Hours: Monday to Friday, 9am - 6pm Salary: £40,000 - £50,000 Responsibilities Act as a point of contact for leaseholder and managing agent queries across the residential portfolio Manage reactive maintenance issues, including site inspections where required, contractor liaison, issuing purchase orders, and communicating progress to lessees Liaise with leaseholders on insurance related matters, overseeing claims and associated works where applicable Ensure statutory and regulatory compliance, including arranging inspections and reports for in house managed properties Manage administrative duties associated with block management activities Handle licence related enquiries, including alterations, subletting, lease variations and derogations, appointing and overseeing external solicitors where necessary Pursue breaches of lease, liaising with internal legal teams as required Meet with appointed external managing agents to review arrears, major works and cyclical maintenance programmes Respond to enquiries from managing agents and leaseholders of externally managed properties Manage sales enquiries, including completion of LPE1 packs and undertaking inspections where required (subject to fee receipt) Assist with the management of residential insurance arrangements Oversee contractors operating under standing agreements, including cleaning and gardening services Manage Section 20 consultation processes end to end, including notices, surveyor appointments, fund collection and works completion Assist with arrears management across both in house and externally managed properties Support the preparation of annual service charge budgets Assist with the management of parking spaces and garage licences Prepare reports relating to arrears, licences, breaches and major works Liaise with managing agents and landlords where the company holds a leasehold interest, including reviewing budgets, service charge demands and notices, and signing off expenditure where appropriate Requirements Minimum of 5 years' experience in residential block management Good working knowledge of relevant property and leasehold legislation Strong communication and stakeholder management skills Organised, proactive and capable of managing multiple workstreams Comfortable liaising with leaseholders, managing agents, contractors, solicitors and insurers What's on Offer Competitive salary of £40,000 - £50,000 Stable, permanent role within an established property business Broad and varied portfolio offering long term career development Professional and collaborative working environment If you're an experienced, career driven Block Manager who is looking for a genuine opportunity to make your mark at a reputable property business, please contact Ned Scott Mends on , or send your CV via email to . All applications will be treated in strictest confidence. O'Neill and Brennan values diversity and promotes equality. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
Conveyancing Administrator - Northampton - £25k + excellent benefits Job description We are seeking a dedicated and detail-oriented Conveyancing Administrator to join our clients Northampton team. These roles play a crucial part of the team. Supporting our clients Case Handlers and Assistant Case Handlers in managing property transactions efficiently and effectively. Key Responsibilities of both roles: Assist Case Handlers in preparing legal documents, including contracts, Transfers and completion statements. Liaise with clients, solicitors, estate agents, and other stakeholders to gather necessary information and provide updates on transaction progress. Manage administrative tasks, such as file maintenance, chasing third parties for information and document filing. File opening: entering details accurately onto the case management system, obtaining all documents and information from clients to ensure the file is ready to be handed over to the Case Handler. Assist in coordinating property exchanges and completions, ensuring all relevant parties are informed and paperwork is completed accurately. Conduct due diligence checks on properties, including verifying ownership, checking for restrictions or easements, and ensuring compliance with legal requirements. Maintain compliance with regulatory requirements and company policies throughout the conveyancing process. Provide general support to the conveyancing team as required. Qualifications and Skills: Previous experience in a conveyancing or legal environment is preferred but not essential. Excellent organisational skills and attention to detail. Strong communication and interpersonal abilities. Ability to work well under pressure and meet tight deadlines. A proactive approach to problem-solving and ability to work both independently and as part of a team. Commitment to maintaining confidentiality and upholding professional standards.
Mar 05, 2026
Full time
Conveyancing Administrator - Northampton - £25k + excellent benefits Job description We are seeking a dedicated and detail-oriented Conveyancing Administrator to join our clients Northampton team. These roles play a crucial part of the team. Supporting our clients Case Handlers and Assistant Case Handlers in managing property transactions efficiently and effectively. Key Responsibilities of both roles: Assist Case Handlers in preparing legal documents, including contracts, Transfers and completion statements. Liaise with clients, solicitors, estate agents, and other stakeholders to gather necessary information and provide updates on transaction progress. Manage administrative tasks, such as file maintenance, chasing third parties for information and document filing. File opening: entering details accurately onto the case management system, obtaining all documents and information from clients to ensure the file is ready to be handed over to the Case Handler. Assist in coordinating property exchanges and completions, ensuring all relevant parties are informed and paperwork is completed accurately. Conduct due diligence checks on properties, including verifying ownership, checking for restrictions or easements, and ensuring compliance with legal requirements. Maintain compliance with regulatory requirements and company policies throughout the conveyancing process. Provide general support to the conveyancing team as required. Qualifications and Skills: Previous experience in a conveyancing or legal environment is preferred but not essential. Excellent organisational skills and attention to detail. Strong communication and interpersonal abilities. Ability to work well under pressure and meet tight deadlines. A proactive approach to problem-solving and ability to work both independently and as part of a team. Commitment to maintaining confidentiality and upholding professional standards.
Ref: AK - Associate Or Director - Commercial Property Management Surveyor Cheshire/North West £55,000 to £70,000 Basic (D.O.E.) PLUS benefits The Opportunity Kingsley Recruitment is working exclusively with a leading firm of Chartered Surveyors and Commercial Property Agents that is looking to appoint an experienced Commercial Property Management Surveyor, at Associate or Director level. Geographically, the practice covers the Cheshire, Wales, Wirral & Merseyside regions, specialising in industrial, retail, office, leisure, land, investment and development real estate. The Role Portfolio Management: Oversee the day-to-day operations of a diverse portfolio of commercial properties located around the Northwest of England and North Wales, ensuring they are well maintained. Client Relations: Provide clients with the highest level of service and advice. Tenant Relations: Liaise with tenants to maintain positive relationships. Financial Management: Prepare and manage service charge budgets, track expenditure, and produce reconciliation reports. Compliance and Regulations: Aid in overseeing the facilities management to ensure all properties meet current regulations, and safety standards. Undertake regular property inspections and coordinate necessary repairs or improvements. Asset Management: Act for our management clients in lease renewals and rent reviews. Contribute to the development of the business, through networking and driving new business. Requirements Must be MRICS qualified with 5 -10 years' experience in property management A proven track record of managing a diverse portfolio of commercial properties. Good organisational and multitasking abilities. Excellent communication and interpersonal skills. Previous experience using TRAMPS is preferred. Proficiency in property management software and Microsoft 365 Financial acumen and experience in budgeting and financial reporting. Personal Attributes High level of integrity and professionalism. Ability to work independently, and as part of a team. Strong problem-solving skills and attention to detail. Proactive and strategic thinker with a growth mindset. What's in it for you Competitive salary package 25 days annual leave plus Bank Holidays. Joining a fast-growing property management team. Supportive and dynamic work environment. Opportunities for professional development and career growth. To seek further information or to apply for this position, please contact Andrew Kingsley MRICS on or email a copy of your latest CV to quoting the position and reference AK for this role. N.B. All Direct & Third-Party Applications shall be forwarded to Kingsley Property Recruitment for immediate review and shall not be recognised as an introduction.
Mar 05, 2026
Full time
Ref: AK - Associate Or Director - Commercial Property Management Surveyor Cheshire/North West £55,000 to £70,000 Basic (D.O.E.) PLUS benefits The Opportunity Kingsley Recruitment is working exclusively with a leading firm of Chartered Surveyors and Commercial Property Agents that is looking to appoint an experienced Commercial Property Management Surveyor, at Associate or Director level. Geographically, the practice covers the Cheshire, Wales, Wirral & Merseyside regions, specialising in industrial, retail, office, leisure, land, investment and development real estate. The Role Portfolio Management: Oversee the day-to-day operations of a diverse portfolio of commercial properties located around the Northwest of England and North Wales, ensuring they are well maintained. Client Relations: Provide clients with the highest level of service and advice. Tenant Relations: Liaise with tenants to maintain positive relationships. Financial Management: Prepare and manage service charge budgets, track expenditure, and produce reconciliation reports. Compliance and Regulations: Aid in overseeing the facilities management to ensure all properties meet current regulations, and safety standards. Undertake regular property inspections and coordinate necessary repairs or improvements. Asset Management: Act for our management clients in lease renewals and rent reviews. Contribute to the development of the business, through networking and driving new business. Requirements Must be MRICS qualified with 5 -10 years' experience in property management A proven track record of managing a diverse portfolio of commercial properties. Good organisational and multitasking abilities. Excellent communication and interpersonal skills. Previous experience using TRAMPS is preferred. Proficiency in property management software and Microsoft 365 Financial acumen and experience in budgeting and financial reporting. Personal Attributes High level of integrity and professionalism. Ability to work independently, and as part of a team. Strong problem-solving skills and attention to detail. Proactive and strategic thinker with a growth mindset. What's in it for you Competitive salary package 25 days annual leave plus Bank Holidays. Joining a fast-growing property management team. Supportive and dynamic work environment. Opportunities for professional development and career growth. To seek further information or to apply for this position, please contact Andrew Kingsley MRICS on or email a copy of your latest CV to quoting the position and reference AK for this role. N.B. All Direct & Third-Party Applications shall be forwarded to Kingsley Property Recruitment for immediate review and shall not be recognised as an introduction.
The Senior Property Manager will oversee a portfolio of high-end London properties, acting as the key contact for landlords and tenants. This role requires excellent customer service, strong organisational skills, and the ability to manage maintenance, compliance, insurance, and tenancy processes efficiently. The successful candidate will also support and mentor junior staff, ensuring that all managed properties meet legal and professional standards. Key Responsibilities Act as the main point of contact for landlords and tenants within your assigned portfolio. Handle day-to-day maintenance issues and coordinate repair works. Instruct and manage approved contractors, ensuring work is completed to a high standard, on time, and within budget. Obtain quotations, monitor costs, and approve invoices in line with company procedures. Conduct routine and end-of-tenancy property inspections, preparing detailed reports and arranging any required remedial works. Manage rent arrears and serve legal notices (Section 21, Section 8, rent increase, and inspection notices) where required. Oversee tenant check-in and check-out processes, ensuring smooth transitions and accurate record keeping. Assess checkout reports for deposit deductions and negotiate fair resolutions between landlords and tenants. Ensure all managed properties remain fully compliant with current legislation, arranging renewals of safety inspections and certificates as needed. Liaise with the accounts team regarding rent payments, arrears, and landlord statements. Support, train, and guide junior members of the property management team. Collaborate with the lettings, tenancy progression, client relations, and accounts teams to ensure seamless communication and service delivery. Escalate complex or high-risk cases to the Lettings Director when necessary. Skills & Experience Required Minimum 5 years' experience in residential property management within office environment. Strong knowledge of UK lettings legislation and compliance requirements. Excellent written and verbal communication skills. Proven ability to manage multiple properties and competing priorities effectively. Confident in handling insurance claims and serving legal notices. Exceptional attention to detail, accuracy, and problem-solving ability. ARLA qualification (Level 3 or above) preferred. Personal Attributes Professional, calm, and customer-focused. Self-motivated and able to work independently. Reliable, organised, and results-driven. Strong sense of ownership and accountability. Team player with a positive, can-do attitude. Committed to maintaining high service and compliance standards. To apply, please send your cover letter and CV to Contact Us Please leave your message here, and a member of our team will back to you within 24 hours. Alternatively, you can reach us at or call us at (0) . Crown Home Buying and Letting Luxury Estate Agents London International House, 1 St. Katharine's Way London, E1W 1UN
Mar 05, 2026
Full time
The Senior Property Manager will oversee a portfolio of high-end London properties, acting as the key contact for landlords and tenants. This role requires excellent customer service, strong organisational skills, and the ability to manage maintenance, compliance, insurance, and tenancy processes efficiently. The successful candidate will also support and mentor junior staff, ensuring that all managed properties meet legal and professional standards. Key Responsibilities Act as the main point of contact for landlords and tenants within your assigned portfolio. Handle day-to-day maintenance issues and coordinate repair works. Instruct and manage approved contractors, ensuring work is completed to a high standard, on time, and within budget. Obtain quotations, monitor costs, and approve invoices in line with company procedures. Conduct routine and end-of-tenancy property inspections, preparing detailed reports and arranging any required remedial works. Manage rent arrears and serve legal notices (Section 21, Section 8, rent increase, and inspection notices) where required. Oversee tenant check-in and check-out processes, ensuring smooth transitions and accurate record keeping. Assess checkout reports for deposit deductions and negotiate fair resolutions between landlords and tenants. Ensure all managed properties remain fully compliant with current legislation, arranging renewals of safety inspections and certificates as needed. Liaise with the accounts team regarding rent payments, arrears, and landlord statements. Support, train, and guide junior members of the property management team. Collaborate with the lettings, tenancy progression, client relations, and accounts teams to ensure seamless communication and service delivery. Escalate complex or high-risk cases to the Lettings Director when necessary. Skills & Experience Required Minimum 5 years' experience in residential property management within office environment. Strong knowledge of UK lettings legislation and compliance requirements. Excellent written and verbal communication skills. Proven ability to manage multiple properties and competing priorities effectively. Confident in handling insurance claims and serving legal notices. Exceptional attention to detail, accuracy, and problem-solving ability. ARLA qualification (Level 3 or above) preferred. Personal Attributes Professional, calm, and customer-focused. Self-motivated and able to work independently. Reliable, organised, and results-driven. Strong sense of ownership and accountability. Team player with a positive, can-do attitude. Committed to maintaining high service and compliance standards. To apply, please send your cover letter and CV to Contact Us Please leave your message here, and a member of our team will back to you within 24 hours. Alternatively, you can reach us at or call us at (0) . Crown Home Buying and Letting Luxury Estate Agents London International House, 1 St. Katharine's Way London, E1W 1UN
Client-Side Estate Manager / Property Manager - £70k Wembley Were working with a boutique London developer who are looking to appoint an Estate Manager URGENTLY on one of their highly prestigious new build sites as follows: Site based in Wembley, working directly for the Developer (our client manages everything in-house there is no managing agent) Development comprises commercial/retail units along click apply for full job details
Mar 05, 2026
Full time
Client-Side Estate Manager / Property Manager - £70k Wembley Were working with a boutique London developer who are looking to appoint an Estate Manager URGENTLY on one of their highly prestigious new build sites as follows: Site based in Wembley, working directly for the Developer (our client manages everything in-house there is no managing agent) Development comprises commercial/retail units along click apply for full job details
Overview Are you ready to take the next step in your property career Darlows Estate Agents in Brynmawr are seeking a motivated and experienced Branch Manager to lead their thriving team. This is an exciting opportunity for an ambitious individual who is passionate about property people and performance. If youre an experienced property professional with strong sales and leadership skills and youre looking for a role where you can make a real impact then this is your chance to take the next step with one of Gwents most well-known estate agencies. Ref: indbm Benefits of being a Branch Manager at Darlows Estate Agents in Brynmawr 60000 per year complete on-target earnings 22000 to 25000 basic salary dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager at Darlows Estate Agents in Brynmawr Leading daily meetings with the Estate Agency team Coaching the team to achieve KPIs Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager at Darlows Estate Agents in Brynmawr Full UK Driving Licence for a manual vehicle Minimum of 2 years experience within Estate Agency at a Senior Negotiator position a Property Valuer position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers suppliers communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video be eligible to proceed in our recruitment process you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) Well need evidence of your right to work in the UK in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career where you feel part of something bigger and where your excellent communication skills come into play every single day then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart variety makes our Company DNA come to life. We love people and whats more we love the differences that make each person who they are we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race colour religion sex national origin sexual orientation age citizenship marital status disability or gender identity. If you have a disability or special need that requires accommodation please let our Talent Team know and we will be happy to assist to the best of our ability regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team Spicerhaart employees or any other company is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: Required Experience: Manager Key Skills Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Computer Networking,Research Experience,Administrative Experience,Property Management,negotiation,Lead Generation,Contracts Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 22000 - 25000
Mar 05, 2026
Full time
Overview Are you ready to take the next step in your property career Darlows Estate Agents in Brynmawr are seeking a motivated and experienced Branch Manager to lead their thriving team. This is an exciting opportunity for an ambitious individual who is passionate about property people and performance. If youre an experienced property professional with strong sales and leadership skills and youre looking for a role where you can make a real impact then this is your chance to take the next step with one of Gwents most well-known estate agencies. Ref: indbm Benefits of being a Branch Manager at Darlows Estate Agents in Brynmawr 60000 per year complete on-target earnings 22000 to 25000 basic salary dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager at Darlows Estate Agents in Brynmawr Leading daily meetings with the Estate Agency team Coaching the team to achieve KPIs Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager at Darlows Estate Agents in Brynmawr Full UK Driving Licence for a manual vehicle Minimum of 2 years experience within Estate Agency at a Senior Negotiator position a Property Valuer position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers suppliers communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video be eligible to proceed in our recruitment process you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) Well need evidence of your right to work in the UK in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career where you feel part of something bigger and where your excellent communication skills come into play every single day then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart variety makes our Company DNA come to life. We love people and whats more we love the differences that make each person who they are we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race colour religion sex national origin sexual orientation age citizenship marital status disability or gender identity. If you have a disability or special need that requires accommodation please let our Talent Team know and we will be happy to assist to the best of our ability regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team Spicerhaart employees or any other company is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: Required Experience: Manager Key Skills Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Computer Networking,Research Experience,Administrative Experience,Property Management,negotiation,Lead Generation,Contracts Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 22000 - 25000
Hunters Estate Agents are currently searching for a property manager based in our Newcastle office to join our already busy and dynamic team! We want to hear from you! Property Managerwill provide a high level of customer service whilst building relationships with colleagues and clients. You will manage property portfolio in aspects of property maintenance, respond to tenants property issues, update Fixflo, log invoices from contractors onto system, deal with relevant repair issues, handle enquiries related to utility bills and council tax bills, ensure property legal compliances, and assisting others in lettings/sales department to company targets, providing speedy and accurate work in all areas of property management, property asset management and will play an active part in building and maintaining effective teamwork and inter business communication. You will also be responsible to assist other relevant property management activities including rent chasing, interim inspections, and tenancy renewals. Liaise with the account department with all enquiries associated with property management, contractor invoices, landlords owner statements, and landlords rent guarantee and insurance products. The Property manager works mainly within the branch, however a percentage will be out of the office on appointments for example accompany viewings, inspections, check-in/out etc if and when this is appropriate. Interaction may also take place with staff members at other letting offices and sales offices. Key Responsibilities: Organise and deal with daily property management, maintenance issues & tenants repairs. Update repair system always and minimise the desktop issues as agreed. Completion of all appropriate section of documents and checklists in full and on time. Log all invoices on payment system and Liaise with the account department to keep rent payment up-to-date, rent chasing if tenants are in arrears and taking follow-up actions to assist the rent recovery. Book and carry out interim and check in/outs inspections. Monitoring the legal compliant certificates/documents for the assigned properties account and organising/assisting these certificates/documents renewals if necessary. Dealing and liaising with handyman and contractors in all aspects of property repair and maintenance issues. Serve relevant legal notices and action accordingly, update system. Apply HMO & property licences where it is required and liaise with council on all property enquiries. What were looking for: A full UK driving license. You will have a proven track record of working within a letting agency. You will be a strong communicator who is outgoing and self-motivated. You will be results-driven and be a strong team player. You will be able to build a strong rapport with all customers and colleagues to contribute to a positive working atmosphere. You will be confident in using the IT system and have the ability to balance and prioritise set tasks. Benefits of being part of the Hunters team: Hunters Training Academy is dedicated to training all staff with training courses endorsed by Propertymark (ARLA and NAEA). Attractive target-related bonus. Company pool car provided. Excellent location in the centre of Newcastle surrounded by excellent transport links! Positive team atmosphere working for a dedicated and supportive company! This is a fascinating opportunity to be part of an ambitious and innovative company with the extensive potential to progress throughout your career. We are extremely proud of the success rates we have worked towards and you will be highly commended for your contributions in sustaining this. JBRP1_UKTJ
Mar 05, 2026
Full time
Hunters Estate Agents are currently searching for a property manager based in our Newcastle office to join our already busy and dynamic team! We want to hear from you! Property Managerwill provide a high level of customer service whilst building relationships with colleagues and clients. You will manage property portfolio in aspects of property maintenance, respond to tenants property issues, update Fixflo, log invoices from contractors onto system, deal with relevant repair issues, handle enquiries related to utility bills and council tax bills, ensure property legal compliances, and assisting others in lettings/sales department to company targets, providing speedy and accurate work in all areas of property management, property asset management and will play an active part in building and maintaining effective teamwork and inter business communication. You will also be responsible to assist other relevant property management activities including rent chasing, interim inspections, and tenancy renewals. Liaise with the account department with all enquiries associated with property management, contractor invoices, landlords owner statements, and landlords rent guarantee and insurance products. The Property manager works mainly within the branch, however a percentage will be out of the office on appointments for example accompany viewings, inspections, check-in/out etc if and when this is appropriate. Interaction may also take place with staff members at other letting offices and sales offices. Key Responsibilities: Organise and deal with daily property management, maintenance issues & tenants repairs. Update repair system always and minimise the desktop issues as agreed. Completion of all appropriate section of documents and checklists in full and on time. Log all invoices on payment system and Liaise with the account department to keep rent payment up-to-date, rent chasing if tenants are in arrears and taking follow-up actions to assist the rent recovery. Book and carry out interim and check in/outs inspections. Monitoring the legal compliant certificates/documents for the assigned properties account and organising/assisting these certificates/documents renewals if necessary. Dealing and liaising with handyman and contractors in all aspects of property repair and maintenance issues. Serve relevant legal notices and action accordingly, update system. Apply HMO & property licences where it is required and liaise with council on all property enquiries. What were looking for: A full UK driving license. You will have a proven track record of working within a letting agency. You will be a strong communicator who is outgoing and self-motivated. You will be results-driven and be a strong team player. You will be able to build a strong rapport with all customers and colleagues to contribute to a positive working atmosphere. You will be confident in using the IT system and have the ability to balance and prioritise set tasks. Benefits of being part of the Hunters team: Hunters Training Academy is dedicated to training all staff with training courses endorsed by Propertymark (ARLA and NAEA). Attractive target-related bonus. Company pool car provided. Excellent location in the centre of Newcastle surrounded by excellent transport links! Positive team atmosphere working for a dedicated and supportive company! This is a fascinating opportunity to be part of an ambitious and innovative company with the extensive potential to progress throughout your career. We are extremely proud of the success rates we have worked towards and you will be highly commended for your contributions in sustaining this. JBRP1_UKTJ
Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco) Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council . Type: Temporary Pay: 325 per day Umbrella Location: Newham Dockside Hours: Full time, Monday - Friday Working arrangements: Hybrid, 3 days per week office based Role Overview Interim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services. Key Requirements Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Additional Responsibilities Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery. Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required. Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 05, 2026
Seasonal
Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco) Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council . Type: Temporary Pay: 325 per day Umbrella Location: Newham Dockside Hours: Full time, Monday - Friday Working arrangements: Hybrid, 3 days per week office based Role Overview Interim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services. Key Requirements Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Additional Responsibilities Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery. Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required. Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Role : Private Sector Housing Officer - London Borough of Harrow Location : Harrow, Middlesex, HA3 8NT Pay : 26.12 - 29.65 per hour (Umbrella) Contract : Full time, temporary assignment Start : ASAP About the Role: London Borough of Harrow is seeking an experienced Private Sector Housing Officer to join its busy Private Sector Housing team. You'll play a key role in improving housing standards across the borough, ensuring residents live in safe, healthy, and well managed homes. This is an excellent opportunity for someone with strong technical knowledge of housing legislation and a passion for protecting tenants' rights. Key Responsibilities: Carry out inspections of privately rented properties using the Housing Health and Safety Rating System (HHSRS). Identify hazards, assess risks, and determine the most appropriate enforcement action. Manage and enforce HMO licensing, selective licensing, and additional licensing schemes. Investigate complaints relating to disrepair, overcrowding, illegal eviction, and landlord harassment. Prepare and serve statutory notices, civil penalties, and other enforcement actions under the Housing Act 2004 and related legislation. Provide advice and guidance to landlords, tenants, and managing agents on legal responsibilities and best practice. Work collaboratively with internal teams and external partners including Environmental Health, Fire Services, and Social Care. Maintain accurate case records, evidence files, and reports to support enforcement decisions. Skills & Experience Required: Strong working knowledge of housing legislation, including HHSRS, HMO regulations, and enforcement powers. Experience conducting property inspections and preparing enforcement notices. Ability to manage a varied caseload and work independently. Excellent communication skills with the ability to engage confidently with landlords, tenants, and partner agencies. A background in Environmental Health, Housing Standards, or similar regulatory roles is highly desirable. HHSRS certification is preferred (or willingness to work towards it). About Pertemps: Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times' Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction. About Harrow: The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406. Important Notice: Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit (url removed)
Mar 05, 2026
Seasonal
Role : Private Sector Housing Officer - London Borough of Harrow Location : Harrow, Middlesex, HA3 8NT Pay : 26.12 - 29.65 per hour (Umbrella) Contract : Full time, temporary assignment Start : ASAP About the Role: London Borough of Harrow is seeking an experienced Private Sector Housing Officer to join its busy Private Sector Housing team. You'll play a key role in improving housing standards across the borough, ensuring residents live in safe, healthy, and well managed homes. This is an excellent opportunity for someone with strong technical knowledge of housing legislation and a passion for protecting tenants' rights. Key Responsibilities: Carry out inspections of privately rented properties using the Housing Health and Safety Rating System (HHSRS). Identify hazards, assess risks, and determine the most appropriate enforcement action. Manage and enforce HMO licensing, selective licensing, and additional licensing schemes. Investigate complaints relating to disrepair, overcrowding, illegal eviction, and landlord harassment. Prepare and serve statutory notices, civil penalties, and other enforcement actions under the Housing Act 2004 and related legislation. Provide advice and guidance to landlords, tenants, and managing agents on legal responsibilities and best practice. Work collaboratively with internal teams and external partners including Environmental Health, Fire Services, and Social Care. Maintain accurate case records, evidence files, and reports to support enforcement decisions. Skills & Experience Required: Strong working knowledge of housing legislation, including HHSRS, HMO regulations, and enforcement powers. Experience conducting property inspections and preparing enforcement notices. Ability to manage a varied caseload and work independently. Excellent communication skills with the ability to engage confidently with landlords, tenants, and partner agencies. A background in Environmental Health, Housing Standards, or similar regulatory roles is highly desirable. HHSRS certification is preferred (or willingness to work towards it). About Pertemps: Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times' Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction. About Harrow: The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406. Important Notice: Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit (url removed)
Office Based Competitive Salary Full-Time, Permanent Conveyancing Assistant Location: Worthing Job Type: Full-time Salary: From £24,000 DOE Hunters' client is seeking a diligent and highly organised Conveyancing Assistant to join their busy team. Conveyancing Assistant - The Role Manage new client onboarding including ID verification, AML checks and source of funds enquiries Draft contracts, completion statements, SDLT returns, AP1s and standard correspondence Order searches and office copies; prepare and submit Land Registry applications Liaise with clients, estate agents, lenders and solicitors to progress matters Maintain accurate case files and support fee earners to ensure timely completions Conveyancing Assistant - The Fit Proven residential conveyancing experience Strong knowledge of AML, KYC and compliance procedures High attention to detail with excellent organisational skills Confident communicator with a professional and client-friendly manner Familiar with case management systems, Land Registry submissions and SDLT processes Why Join? Supportive and collaborative team environment Clear systems and structured processes Training and development opportunities Opportunity to play a key role in a client-focused and growing firm
Mar 05, 2026
Full time
Office Based Competitive Salary Full-Time, Permanent Conveyancing Assistant Location: Worthing Job Type: Full-time Salary: From £24,000 DOE Hunters' client is seeking a diligent and highly organised Conveyancing Assistant to join their busy team. Conveyancing Assistant - The Role Manage new client onboarding including ID verification, AML checks and source of funds enquiries Draft contracts, completion statements, SDLT returns, AP1s and standard correspondence Order searches and office copies; prepare and submit Land Registry applications Liaise with clients, estate agents, lenders and solicitors to progress matters Maintain accurate case files and support fee earners to ensure timely completions Conveyancing Assistant - The Fit Proven residential conveyancing experience Strong knowledge of AML, KYC and compliance procedures High attention to detail with excellent organisational skills Confident communicator with a professional and client-friendly manner Familiar with case management systems, Land Registry submissions and SDLT processes Why Join? Supportive and collaborative team environment Clear systems and structured processes Training and development opportunities Opportunity to play a key role in a client-focused and growing firm
Good Afternoon, I am currently representing Enfield C ouncil, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Housing Supply Officer this role will be: Hybrid 1 day office based EN1 3ES The right candidate will: To negotiate with managing agents and landlords to procure and renew various forms of leased temporary and settled accommodation, to meet the needs of homeless clients to whom the Council has a statutory responsibility. Monitor, maintain and carry out all duties and responsibilities to achieve the target levels of procurement within timescales. As part of the process ensure all properties are compliant, of good quality and meet our property standards; visit accommodation to carry out condition inspections, and/or to take an inventory; and set up and raise rental payments to managing agents and landlords, as required To negotiate with managing agents, landlords and tenants to procure and allocate suitable private rented accommodation as a homeless prevention measure, or as a means of discharging duty for clients accommodated in temporary accommodation. To monitor, maintain and carry out all duties and responsibilities for the hand back of leased temporary accommodation and PRS housing; and negotiate with landlords and managing agents to minimise dilapidations claims and process payment, if required To act as a first point of contact and offer advice when dealing with landlord, managing agent and tenant enquiries and complaints, which arise as part of your day-to-day activity and through dedicated channels of communication. We require the following: Experience of working in a customer focused environment A sound knowledge of current legislation related to the acquisition and leasing of property used as TA and PRS Housing Knowledge of Housing Law (Landlord & Tenant) To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
Mar 05, 2026
Contractor
Good Afternoon, I am currently representing Enfield C ouncil, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Housing Supply Officer this role will be: Hybrid 1 day office based EN1 3ES The right candidate will: To negotiate with managing agents and landlords to procure and renew various forms of leased temporary and settled accommodation, to meet the needs of homeless clients to whom the Council has a statutory responsibility. Monitor, maintain and carry out all duties and responsibilities to achieve the target levels of procurement within timescales. As part of the process ensure all properties are compliant, of good quality and meet our property standards; visit accommodation to carry out condition inspections, and/or to take an inventory; and set up and raise rental payments to managing agents and landlords, as required To negotiate with managing agents, landlords and tenants to procure and allocate suitable private rented accommodation as a homeless prevention measure, or as a means of discharging duty for clients accommodated in temporary accommodation. To monitor, maintain and carry out all duties and responsibilities for the hand back of leased temporary accommodation and PRS housing; and negotiate with landlords and managing agents to minimise dilapidations claims and process payment, if required To act as a first point of contact and offer advice when dealing with landlord, managing agent and tenant enquiries and complaints, which arise as part of your day-to-day activity and through dedicated channels of communication. We require the following: Experience of working in a customer focused environment A sound knowledge of current legislation related to the acquisition and leasing of property used as TA and PRS Housing Knowledge of Housing Law (Landlord & Tenant) To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
Investment Analyst (Affordable Housing), SE1 London Expected Salary c 45,000 - c 55,000 + Benefits & Bonus A residential / affordable housing focused investment fund, located in Central London is exploring the market to recruit someone with experience of modeling within the space that they look to invest. Working within a small but nimble team, you will have the opportunity to work alongside like-minded individuals and receive support and mentoring in areas needed. Initially the role will be that of working on Excel models, and helping with pitch presentations, however in time the role will develop to cover tasks and duties such as attending and carrying out meetings with established clients and property agents, asset management and other areas as and when required, offering a broad scope of work and a full overview of the property investment journey. Candidates who would be well suited and shortlisted will currently sit within the residential space, ideally involved in the affordable housing market, educated within a relevant field, and be analytical and strong with Excel and Powerpoint. In return you will receive a competitive salary and package, and as importantly the opportunity of working within a firm with a great reputation and track record who will be able to help continue with you career development and industry knowledge. If you are working in the affordable housing investment space and looking to make a move, please click on the Apply button today. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Mar 05, 2026
Full time
Investment Analyst (Affordable Housing), SE1 London Expected Salary c 45,000 - c 55,000 + Benefits & Bonus A residential / affordable housing focused investment fund, located in Central London is exploring the market to recruit someone with experience of modeling within the space that they look to invest. Working within a small but nimble team, you will have the opportunity to work alongside like-minded individuals and receive support and mentoring in areas needed. Initially the role will be that of working on Excel models, and helping with pitch presentations, however in time the role will develop to cover tasks and duties such as attending and carrying out meetings with established clients and property agents, asset management and other areas as and when required, offering a broad scope of work and a full overview of the property investment journey. Candidates who would be well suited and shortlisted will currently sit within the residential space, ideally involved in the affordable housing market, educated within a relevant field, and be analytical and strong with Excel and Powerpoint. In return you will receive a competitive salary and package, and as importantly the opportunity of working within a firm with a great reputation and track record who will be able to help continue with you career development and industry knowledge. If you are working in the affordable housing investment space and looking to make a move, please click on the Apply button today. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
End Date Thursday 19 March 2026 Salary Range £81,999 - £91,110 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title: Senior Solution Architect Location: London or Edinburgh Salary : £78,849 - £93,390 (depending on location) Hours: Full time Working Pattern : Hybrid, 40% (or two days) in office a week.We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! About this opportunity We want an experienced Senior Solution Architect to join the Digital Channels Lab within the Client Servicing & Engagement Platform. This group develops modern, resilient & seamless experiences for Business and Commercial Banking Clients.Empowered to deliver impactful technology solutions, influencing strategic architecture, and assisting teams in delivering high-quality digital services in Google Cloud leveraging Microservices based Architecture. Responsibilities include leading logon transformation with cutting edge authentication solutions, servicing journey modernisation, designing new Mobile app framework building foundation for Commercial Banking Mobile app strategy, and building Agentic AI solutions for Help & Support. Produce high-quality solution design for Digital Channels outcomes and epics. Analyse feasibility and strategic alignment of proposals for complex products or services. Ensure all designs meet quality, resilience and technical standards. Identify and recommend improvements to compliance processes, systems and procedures. Gravitas and impact. You'll use strong storytelling skills, both written and verbally, in how you present your recommendations in line with priorities. You can back up your opinions with facts and well-reasoned thinking Use risk management systems to ensure risks are understood and managed effectively. Deliver prescribed outcomes within established frameworks and systems. Support change initiatives, contributing to planning, estimating and risk mitigation. Develop and deliver solutions in line with platform objectives. Explore business issues and requirements to uncover causes, impacts and constraints. Communicate architectural options and decisions clearly to technical and non-technical audiences. Provide mentorship and specialist guidance across engineering and architecture teams. Contribute to the broader Solution Architecture community and platform governance. What you'll need Experience crafting technology solutions within large-scale digital or cloud-modernisation environments. Strong analytical, problem-solving and architectural evaluation skills. Ability to influence decisions and collaborate effectively across multi-disciplinary teams. Experience in Gen AI solutions with preferred exposure to Agentic AI implementations. Clear and impactful communication skills suitable for diverse collaborators. Experience in OAuth2 implementations with a point of view on emerging areas like Digital assets and Digital identity Understanding of architecture governance, risk management, and modern engineering practices. A customer-focused approach and dedication to delivering high-quality digital services. Ability to balance near-term delivery needs with long-term architectural direction. Passion for modernising technology estates and improving engineering outcomes. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in/all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups.We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15%. An annual bonus award, subject to Group performance. Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top. A range of wellbeing initiatives and generous parental leave policies. Apply today and find out more . At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Mar 05, 2026
Full time
End Date Thursday 19 March 2026 Salary Range £81,999 - £91,110 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title: Senior Solution Architect Location: London or Edinburgh Salary : £78,849 - £93,390 (depending on location) Hours: Full time Working Pattern : Hybrid, 40% (or two days) in office a week.We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! About this opportunity We want an experienced Senior Solution Architect to join the Digital Channels Lab within the Client Servicing & Engagement Platform. This group develops modern, resilient & seamless experiences for Business and Commercial Banking Clients.Empowered to deliver impactful technology solutions, influencing strategic architecture, and assisting teams in delivering high-quality digital services in Google Cloud leveraging Microservices based Architecture. Responsibilities include leading logon transformation with cutting edge authentication solutions, servicing journey modernisation, designing new Mobile app framework building foundation for Commercial Banking Mobile app strategy, and building Agentic AI solutions for Help & Support. Produce high-quality solution design for Digital Channels outcomes and epics. Analyse feasibility and strategic alignment of proposals for complex products or services. Ensure all designs meet quality, resilience and technical standards. Identify and recommend improvements to compliance processes, systems and procedures. Gravitas and impact. You'll use strong storytelling skills, both written and verbally, in how you present your recommendations in line with priorities. You can back up your opinions with facts and well-reasoned thinking Use risk management systems to ensure risks are understood and managed effectively. Deliver prescribed outcomes within established frameworks and systems. Support change initiatives, contributing to planning, estimating and risk mitigation. Develop and deliver solutions in line with platform objectives. Explore business issues and requirements to uncover causes, impacts and constraints. Communicate architectural options and decisions clearly to technical and non-technical audiences. Provide mentorship and specialist guidance across engineering and architecture teams. Contribute to the broader Solution Architecture community and platform governance. What you'll need Experience crafting technology solutions within large-scale digital or cloud-modernisation environments. Strong analytical, problem-solving and architectural evaluation skills. Ability to influence decisions and collaborate effectively across multi-disciplinary teams. Experience in Gen AI solutions with preferred exposure to Agentic AI implementations. Clear and impactful communication skills suitable for diverse collaborators. Experience in OAuth2 implementations with a point of view on emerging areas like Digital assets and Digital identity Understanding of architecture governance, risk management, and modern engineering practices. A customer-focused approach and dedication to delivering high-quality digital services. Ability to balance near-term delivery needs with long-term architectural direction. Passion for modernising technology estates and improving engineering outcomes. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in/all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups.We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15%. An annual bonus award, subject to Group performance. Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top. A range of wellbeing initiatives and generous parental leave policies. Apply today and find out more . At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Residential and Commercial Conveyancing Solicitor 40,000 - 55,000 DOE Leatherhead Our client is seeking an experienced Residential and Commercial Conveyancing Solicitor to join their well-established and respected business. This is an excellent opportunity for a highly motivated solicitor with extensive experience in both residential and commercial property and conveyancing who is ready to take the next step in their career. You will be working within a supportive environment offering excellent career development opportunities and the chance to broaden your skill set. Key Responsibilities: Deliver clear legal advice and undertake legal research; delegate fee-earning tasks to colleagues where appropriate; manage time recording, update costs information, and ensure accurate billing and matter progression. Oversee the full client matter lifecycle - opening files, advising clients, progressing transactions through each stage, and closing matters efficiently while maintaining excellent client service and compliance. Handle new client enquiries and support business development by winning work, providing fee estimates, and following up leads to help convert interest into instructions. Respond promptly and professionally to enquiries from clients, agents and third parties, ensuring excellent communication and client care throughout the process. Support the firm's growth by raising the profile of the practice, actively networking and building strong professional relationships with clients, introducers, estate agents, and other stakeholders to attract new enquiries and opportunities. Contribute to the firm's strategic aims by enhancing client engagement, maintaining key relationships, and dealing with complaints in a professional, solutions-focused manner to protect and strengthen the firm's reputation. Provide training and development to other members of staff, take part in your own continuing professional development, maintain a structured development plan, and record, and ensure precedents are regularly reviewed and updated to reflect current practice. Support team capability and quality by sharing technical knowledge, mentoring colleagues as needed, and contributing to the ongoing improvement of firm-wide documentation and precedent materials. Requirements: 7+ years PQE experience Experience in both residential and commercial property and conveyancing Ability to manage and progress cases Handle multiple clients and manage expectations
Mar 05, 2026
Full time
Residential and Commercial Conveyancing Solicitor 40,000 - 55,000 DOE Leatherhead Our client is seeking an experienced Residential and Commercial Conveyancing Solicitor to join their well-established and respected business. This is an excellent opportunity for a highly motivated solicitor with extensive experience in both residential and commercial property and conveyancing who is ready to take the next step in their career. You will be working within a supportive environment offering excellent career development opportunities and the chance to broaden your skill set. Key Responsibilities: Deliver clear legal advice and undertake legal research; delegate fee-earning tasks to colleagues where appropriate; manage time recording, update costs information, and ensure accurate billing and matter progression. Oversee the full client matter lifecycle - opening files, advising clients, progressing transactions through each stage, and closing matters efficiently while maintaining excellent client service and compliance. Handle new client enquiries and support business development by winning work, providing fee estimates, and following up leads to help convert interest into instructions. Respond promptly and professionally to enquiries from clients, agents and third parties, ensuring excellent communication and client care throughout the process. Support the firm's growth by raising the profile of the practice, actively networking and building strong professional relationships with clients, introducers, estate agents, and other stakeholders to attract new enquiries and opportunities. Contribute to the firm's strategic aims by enhancing client engagement, maintaining key relationships, and dealing with complaints in a professional, solutions-focused manner to protect and strengthen the firm's reputation. Provide training and development to other members of staff, take part in your own continuing professional development, maintain a structured development plan, and record, and ensure precedents are regularly reviewed and updated to reflect current practice. Support team capability and quality by sharing technical knowledge, mentoring colleagues as needed, and contributing to the ongoing improvement of firm-wide documentation and precedent materials. Requirements: 7+ years PQE experience Experience in both residential and commercial property and conveyancing Ability to manage and progress cases Handle multiple clients and manage expectations
Head of Customer Services page is loaded Head of Customer Serviceslocations: Farringdon, London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR-88032Job Summary: Company: Festival Republic Limited Location: Farringdon, London and onsite at shows and festivals as required Department: Customer Service Reports to: Managing Director Working hours: Full-time with additional working to meet business needs onsite at festivals Contract type: Permanent The Role We are looking for a Head of Customer Services to be the driving force behind our customer service and fan experience, working across the business with a focus on customer contact and care. The Head of Customer Services will be the subject matter expert on all things customer service, with a key focus for this role will be driving end to end customer care across our festival business. This role will keep a finger on the pulse of broader customer service best practice. What it's like to work in the team This is an integral member of the Festival Republic team. With a positive and supportive approach, the successful candidate will work collaboratively to contribute to our core values of excellence, inclusivity and putting the customer first across our festivals. What we need Competencies / Skills / Knowledge / Experience A background in leading high quality and high-volume customer services from pre purchase, to post visit across a complex business. Significant experience in customer complaint and case management and resolution. Robust experience using customer service CRM solutions - preferably Zendesk. Confident in being the point of escalation for customer issues and able to proactively and with empathy effectively resolve complex customer issues. People management experience including team development, performance management and coaching. Ability to work in high pressure situations, including high level skill in trouble shooting and problem solving. Eye for detail and confident in delivering robust and scalable processes. Excellent organisation, verbal and written communication skills Good working knowledge of MS office Behaviours The following attributes determine how the role will be carried out and are required to be a success: Excellent interpersonal and relationship building skills. Customer Focus with a passion for customer service and putting the customer at the heart of the business. Ability to foster problem solving between teams and stakeholders, and to arrive at a solution that will contribute to the overall achievement of our goals. Ability to communicate, inspire and motivate. Resilient, resourceful and tenacious. What the role includes Development of multi-channel customer contact function - establishing processes and ways of working with internal and external stakeholders including Festival Management, Ticketing and Marketing. Working closely with Ticketmaster and/or other ticket agents. Acting as internal subject matter expert on customer contact and complaint resolution and mitigation. The Head of Customer Services and their team will resolve complaints and handle queries efficiently, with the aim of alleviating additional pressures on internal stakeholders. Delivering and supporting the delivery of customer experience projects across the estate and developing central guiding principles for our fan experience across the business Equal Opportunities We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we'll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. Our Company Festival Republic is part of Live Nation Entertainment, the world's leading live entertainment company comprising global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. APPLICATION DEADLINE: Wednesday 11th March. We reserve the right to close applications at any time so encourage early application where possible. Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work(R) and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Mar 05, 2026
Full time
Head of Customer Services page is loaded Head of Customer Serviceslocations: Farringdon, London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR-88032Job Summary: Company: Festival Republic Limited Location: Farringdon, London and onsite at shows and festivals as required Department: Customer Service Reports to: Managing Director Working hours: Full-time with additional working to meet business needs onsite at festivals Contract type: Permanent The Role We are looking for a Head of Customer Services to be the driving force behind our customer service and fan experience, working across the business with a focus on customer contact and care. The Head of Customer Services will be the subject matter expert on all things customer service, with a key focus for this role will be driving end to end customer care across our festival business. This role will keep a finger on the pulse of broader customer service best practice. What it's like to work in the team This is an integral member of the Festival Republic team. With a positive and supportive approach, the successful candidate will work collaboratively to contribute to our core values of excellence, inclusivity and putting the customer first across our festivals. What we need Competencies / Skills / Knowledge / Experience A background in leading high quality and high-volume customer services from pre purchase, to post visit across a complex business. Significant experience in customer complaint and case management and resolution. Robust experience using customer service CRM solutions - preferably Zendesk. Confident in being the point of escalation for customer issues and able to proactively and with empathy effectively resolve complex customer issues. People management experience including team development, performance management and coaching. Ability to work in high pressure situations, including high level skill in trouble shooting and problem solving. Eye for detail and confident in delivering robust and scalable processes. Excellent organisation, verbal and written communication skills Good working knowledge of MS office Behaviours The following attributes determine how the role will be carried out and are required to be a success: Excellent interpersonal and relationship building skills. Customer Focus with a passion for customer service and putting the customer at the heart of the business. Ability to foster problem solving between teams and stakeholders, and to arrive at a solution that will contribute to the overall achievement of our goals. Ability to communicate, inspire and motivate. Resilient, resourceful and tenacious. What the role includes Development of multi-channel customer contact function - establishing processes and ways of working with internal and external stakeholders including Festival Management, Ticketing and Marketing. Working closely with Ticketmaster and/or other ticket agents. Acting as internal subject matter expert on customer contact and complaint resolution and mitigation. The Head of Customer Services and their team will resolve complaints and handle queries efficiently, with the aim of alleviating additional pressures on internal stakeholders. Delivering and supporting the delivery of customer experience projects across the estate and developing central guiding principles for our fan experience across the business Equal Opportunities We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we'll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. Our Company Festival Republic is part of Live Nation Entertainment, the world's leading live entertainment company comprising global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. APPLICATION DEADLINE: Wednesday 11th March. We reserve the right to close applications at any time so encourage early application where possible. Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work(R) and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Residential and Commercial Conveyancing Solicitor £40,000 - £55,000 DOE Leatherhead Our client is seeking an experienced Residential and Commercial Conveyancing Solicitor to join their well-established and respected business. This is an excellent opportunity for a highly motivated solicitor with extensive experience in both residential and commercial property and conveyancing who is ready to take the next step in their career. You will be working within a supportive environment offering excellent career development opportunities and the chance to broaden your skill set. Key Responsibilities: Deliver clear legal advice and undertake legal research; delegate fee-earning tasks to colleagues where appropriate; manage time recording, update costs information, and ensure accurate billing and matter progression. Oversee the full client matter lifecycle - opening files, advising clients, progressing transactions through each stage, and closing matters efficiently while maintaining excellent client service and compliance. Handle new client enquiries and support business development by winning work, providing fee estimates, and following up leads to help convert interest into instructions. Respond promptly and professionally to enquiries from clients, agents and third parties, ensuring excellent communication and client care throughout the process. Support the firm's growth by raising the profile of the practice, actively networking and building strong professional relationships with clients, introducers, estate agents, and other stakeholders to attract new enquiries and opportunities. Contribute to the firm's strategic aims by enhancing client engagement, maintaining key relationships, and dealing with complaints in a professional, solutions-focused manner to protect and strengthen the firm's reputation. Provide training and development to other members of staff, take part in your own continuing professional development, maintain a structured development plan, and record, and ensure precedents are regularly reviewed and updated to reflect current practice. Support team capability and quality by sharing technical knowledge, mentoring colleagues as needed, and contributing to the ongoing improvement of firm-wide documentation and precedent materials. Requirements: 7+ years PQE experience Experience in both residential and commercial property and conveyancing Ability to manage and progress cases Handle multiple clients and manage expectations
Mar 05, 2026
Full time
Residential and Commercial Conveyancing Solicitor £40,000 - £55,000 DOE Leatherhead Our client is seeking an experienced Residential and Commercial Conveyancing Solicitor to join their well-established and respected business. This is an excellent opportunity for a highly motivated solicitor with extensive experience in both residential and commercial property and conveyancing who is ready to take the next step in their career. You will be working within a supportive environment offering excellent career development opportunities and the chance to broaden your skill set. Key Responsibilities: Deliver clear legal advice and undertake legal research; delegate fee-earning tasks to colleagues where appropriate; manage time recording, update costs information, and ensure accurate billing and matter progression. Oversee the full client matter lifecycle - opening files, advising clients, progressing transactions through each stage, and closing matters efficiently while maintaining excellent client service and compliance. Handle new client enquiries and support business development by winning work, providing fee estimates, and following up leads to help convert interest into instructions. Respond promptly and professionally to enquiries from clients, agents and third parties, ensuring excellent communication and client care throughout the process. Support the firm's growth by raising the profile of the practice, actively networking and building strong professional relationships with clients, introducers, estate agents, and other stakeholders to attract new enquiries and opportunities. Contribute to the firm's strategic aims by enhancing client engagement, maintaining key relationships, and dealing with complaints in a professional, solutions-focused manner to protect and strengthen the firm's reputation. Provide training and development to other members of staff, take part in your own continuing professional development, maintain a structured development plan, and record, and ensure precedents are regularly reviewed and updated to reflect current practice. Support team capability and quality by sharing technical knowledge, mentoring colleagues as needed, and contributing to the ongoing improvement of firm-wide documentation and precedent materials. Requirements: 7+ years PQE experience Experience in both residential and commercial property and conveyancing Ability to manage and progress cases Handle multiple clients and manage expectations
