One of the UK's largest Property Consultancies is actively recruiting a Senior Project Manager to join their Bristol team. THE COMPANY My client is one of the leading Consultancies in the UK with a network of offices across the country as well as overseas. They have a great reputation in the market and are working on some of the best projects in the South West. THE POSITION They are actively looking to recruit a Senior Project Manager to get involved in taking full responsibility of projects from inception to completion, managing junior members of staff and have the chance to grow within the business. THE CANDIDATE The successful candidate must: Have at least 5 years experience in the built environment Have experience managing projects from start to finish Be highly competent with JCT/NEC forms of contract Have good communication and client facing skills Be professionally qualified with MRICS/MAPM/MCIOB WHY YOU SHOULD APPLY Opportunity to work on some of the region s largest projects. Excellent progression opportunities within clear outline on how to get to Director level Market leading Consultancy with a great reputation in the market Fantastic company culture and senior management INTERESTED? Apply in confidence to this advert or contact Niall Collins on (phone number removed) for more information.
Feb 28, 2026
Full time
One of the UK's largest Property Consultancies is actively recruiting a Senior Project Manager to join their Bristol team. THE COMPANY My client is one of the leading Consultancies in the UK with a network of offices across the country as well as overseas. They have a great reputation in the market and are working on some of the best projects in the South West. THE POSITION They are actively looking to recruit a Senior Project Manager to get involved in taking full responsibility of projects from inception to completion, managing junior members of staff and have the chance to grow within the business. THE CANDIDATE The successful candidate must: Have at least 5 years experience in the built environment Have experience managing projects from start to finish Be highly competent with JCT/NEC forms of contract Have good communication and client facing skills Be professionally qualified with MRICS/MAPM/MCIOB WHY YOU SHOULD APPLY Opportunity to work on some of the region s largest projects. Excellent progression opportunities within clear outline on how to get to Director level Market leading Consultancy with a great reputation in the market Fantastic company culture and senior management INTERESTED? Apply in confidence to this advert or contact Niall Collins on (phone number removed) for more information.
Job Title: Sales Executive Contract Type: Permanent Location: Site-based with visits to the Head Office and other locations Working Pattern: Full Time Driving Required: Yes Role Purpose: Join our client's team as a Sales Executive, where your primary goal will be to guide customers from their first inquiry through to the exchange of contracts. Your commitment to a customer-centric experience will be essential in exceeding sales and legal targets while maximising revenue. Key Responsibilities: Take full ownership of the development and presentation, ensuring a seamless purchase process for customers. Meet all administrative and reporting requirements as per company procedures and timelines. Serve as the main point of contact for purchasers and all internal and external stakeholders, ensuring a professional and engaging experience. Provide accurate and truthful information to customers while managing their expectations in compliance with the consumer code. Promote the company's recommended Independent Financial Advisors (IFAs) and solicitors to facilitate smooth sales completions. Conduct tours of show homes and stock plots, effectively overcoming objections and highlighting upgrades to maximise sales revenue. Maintain CRM and referral information, promptly following up on leads to achieve sales targets. Uphold high health and safety standards on-site and report any concerns to the Sales Manager. Prepare handover packs with all relevant information for customers on completion day. Collaborate with construction teams and conduct weekly build/sales meetings to ensure customer options are ordered and installed. Conduct ongoing competitor analysis, providing insights and recommendations to drive marketing campaigns. Share valuable customer data and insights with colleagues across departments, suggesting areas for improvement. Generic Requirements for All Colleagues: Contribute positively to the organisational culture aligned with our values. Uphold commitment to equality and diversity within the workplace. Full Clean Driving License Availability to work weekends Promote a safe and sustainable working environment. Support the financial performance of the business in line with role responsibilities. Undertake additional reasonable duties as requested. Personal Specification: Essential Criteria: Excellent interpersonal and negotiation skills, with effective communication at all levels. Collaborative mindset with a desire to work effectively within cross-functional teams. Creative, innovative, and proactive sales approach. Ability to manage multiple priorities and adapt to changes in a fast-paced environment. Self-motivated individual capable of managing time efficiently as a lone worker. Valid driving licence and access to a vehicle. Proven experience in sales. Availability to work weekends and bank holidays. Desirable Criteria: Experience using COINS software. Background in new homes sales or property sales. Knowledge of schemes such as assisted move and affordable housing, including Discount Market Value and shared ownership. Familiarity with the regional housebuilding market and competitor offerings. Application Process: If you are a dynamic, self-motivated individual with a flair for sales and a passion for customer service, we would love to hear from you! Please submit your CV and a cover letter detailing your relevant experience. Join our client and play a vital role in shaping customer experiences while driving sales success in a thriving environment. Your journey starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 28, 2026
Contractor
Job Title: Sales Executive Contract Type: Permanent Location: Site-based with visits to the Head Office and other locations Working Pattern: Full Time Driving Required: Yes Role Purpose: Join our client's team as a Sales Executive, where your primary goal will be to guide customers from their first inquiry through to the exchange of contracts. Your commitment to a customer-centric experience will be essential in exceeding sales and legal targets while maximising revenue. Key Responsibilities: Take full ownership of the development and presentation, ensuring a seamless purchase process for customers. Meet all administrative and reporting requirements as per company procedures and timelines. Serve as the main point of contact for purchasers and all internal and external stakeholders, ensuring a professional and engaging experience. Provide accurate and truthful information to customers while managing their expectations in compliance with the consumer code. Promote the company's recommended Independent Financial Advisors (IFAs) and solicitors to facilitate smooth sales completions. Conduct tours of show homes and stock plots, effectively overcoming objections and highlighting upgrades to maximise sales revenue. Maintain CRM and referral information, promptly following up on leads to achieve sales targets. Uphold high health and safety standards on-site and report any concerns to the Sales Manager. Prepare handover packs with all relevant information for customers on completion day. Collaborate with construction teams and conduct weekly build/sales meetings to ensure customer options are ordered and installed. Conduct ongoing competitor analysis, providing insights and recommendations to drive marketing campaigns. Share valuable customer data and insights with colleagues across departments, suggesting areas for improvement. Generic Requirements for All Colleagues: Contribute positively to the organisational culture aligned with our values. Uphold commitment to equality and diversity within the workplace. Full Clean Driving License Availability to work weekends Promote a safe and sustainable working environment. Support the financial performance of the business in line with role responsibilities. Undertake additional reasonable duties as requested. Personal Specification: Essential Criteria: Excellent interpersonal and negotiation skills, with effective communication at all levels. Collaborative mindset with a desire to work effectively within cross-functional teams. Creative, innovative, and proactive sales approach. Ability to manage multiple priorities and adapt to changes in a fast-paced environment. Self-motivated individual capable of managing time efficiently as a lone worker. Valid driving licence and access to a vehicle. Proven experience in sales. Availability to work weekends and bank holidays. Desirable Criteria: Experience using COINS software. Background in new homes sales or property sales. Knowledge of schemes such as assisted move and affordable housing, including Discount Market Value and shared ownership. Familiarity with the regional housebuilding market and competitor offerings. Application Process: If you are a dynamic, self-motivated individual with a flair for sales and a passion for customer service, we would love to hear from you! Please submit your CV and a cover letter detailing your relevant experience. Join our client and play a vital role in shaping customer experiences while driving sales success in a thriving environment. Your journey starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Health and Safety Manager Manchester Up to 45,000 + Car Allowance and Benefits Irwin and Colton have been engaged by a FTSE-250 real estate organisation to identify a new Health and Safety Manager. The organisation has a multibillion-pound turnover and specialises in a wide variety of commercial and residential properties, not just across the UK, but globally. This role will be working across their commercial and mixed-use property portfolio in Manchester. This role will manage the Health, Safety and Environment Administrator team and will report to the Head of Health, Safety and Environment Director. Responsibilities of the Health and Safety Manager will include: Coach and motivate the Health and Safety team to consistently meet stakeholder and customer service standards. Develop documentation, provide guidance, and act as the first point of escalation for a wide range of Health and Safety matters. Conduct audits and support site teams to achieve statutory compliance and divisional standards. Assessment of the health and safety management systems to ensure that it reflects best practice. Monitor team performance, analyse H&S data trends, and drive improvements in management systems. The successful Health and Safety Manager will have: NEBOSH qualification or equivalent and membership of IOSH Proven experience in a similar health and safety role, driving change across large organisations, ideally within property or facilities management settings would be beneficial Successfully influencing and engaging a positive work environment Experience supporting or managing a team This is an excellent opportunity to join an established property management organisation. For more information on this opportunity or to discuss your next career move, contact Madeline Underwood on (0) (phone number removed) or apply here. Irwin and Colton are a specialist Health and Safety recruitment company based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website (url removed)
Feb 28, 2026
Full time
Health and Safety Manager Manchester Up to 45,000 + Car Allowance and Benefits Irwin and Colton have been engaged by a FTSE-250 real estate organisation to identify a new Health and Safety Manager. The organisation has a multibillion-pound turnover and specialises in a wide variety of commercial and residential properties, not just across the UK, but globally. This role will be working across their commercial and mixed-use property portfolio in Manchester. This role will manage the Health, Safety and Environment Administrator team and will report to the Head of Health, Safety and Environment Director. Responsibilities of the Health and Safety Manager will include: Coach and motivate the Health and Safety team to consistently meet stakeholder and customer service standards. Develop documentation, provide guidance, and act as the first point of escalation for a wide range of Health and Safety matters. Conduct audits and support site teams to achieve statutory compliance and divisional standards. Assessment of the health and safety management systems to ensure that it reflects best practice. Monitor team performance, analyse H&S data trends, and drive improvements in management systems. The successful Health and Safety Manager will have: NEBOSH qualification or equivalent and membership of IOSH Proven experience in a similar health and safety role, driving change across large organisations, ideally within property or facilities management settings would be beneficial Successfully influencing and engaging a positive work environment Experience supporting or managing a team This is an excellent opportunity to join an established property management organisation. For more information on this opportunity or to discuss your next career move, contact Madeline Underwood on (0) (phone number removed) or apply here. Irwin and Colton are a specialist Health and Safety recruitment company based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website (url removed)
Base Salary upto £60k, 2 days in the office initially (New Malden Office), available immediately About Homeprotect We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called 'non-standard' insurance. We believe there's no such thing as 'standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. What It's Like To Work Here Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working, and in some cases, fully remote working, giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day to day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last six consecutive years Sound good? Read on to find out more about joining our team Key Responsibilities We're hiring an experienced in house Talent Acquisition Partner on a fixed term contract (3-4 months) to deliver ambitious hiring plans across permanent and early careers roles, including leading our first Summer 2026 intern programme. We're looking for someone who is available to start within two weeks. You'll manage end to end recruitment for permanent hires via direct sourcing and agencies, and own the full attraction, selection and onboarding of interns - driving a fast, fair and compliant process aligned to Homeprotect values, legislative requirements and FCA expectations. We're looking for a highly motivated, commercially minded partner with excellent stakeholder skills who will bring in brilliant people, not just fill seats. Permanent hiring (end to end) Partner with hiring managers to define role requirements, success profiles, interview plans and selection assessments. Source proactively (LinkedIn Recruiter, talent pools, referrals, job boards) to reduce time to hire and cost to recruit, as well as engaging agencies on niche, hard to fill roles. Run structured selection process from advertising, screening and carrying out first stage interviews and assessments, ensuring that the short list candidates shared with hiring managers are of high calibre. Manage offers, negotiations and contracts; coordinate onboarding handovers with People and IT Operations. Maintain ATS hygiene and reporting (pipeline, time to hire, source effectiveness, DE&I metrics where lawful). Summer internship programme (end to end attraction, selection and onboarding) Attraction: Quickly establish the specific skills and experience required for the interns to be successful in each area and ensure adverts are targeted to attract high calibre candidates through university careers channels. Selection: Manage applications; screen and shortlist; design/run assessments and interview days; ensure constructive feedback is provided. Offers & compliance: Prepare offers; coordinate onboarding handovers with People and IT Operations and keep interns engaged prior to them joining. Onboarding: Build and run the intern onboarding schedule from both a soft skills and compliance perspective and support hiring managers to plan their technical onboarding. Assign buddies/mentors, act as a POC for their first few weeks, gather feedback and report outcomes. Compliance and process improvement Ensure compliance across all hiring: equal opportunities, right to work, UK GDPR/PECR; support SMCR touchpoints for certified roles (e.g., regulatory references via HR/Compliance). Promote employer brand and continuously improve candidate experience and hiring efficiency. Produce regular MI for stakeholders; recommend data led optimisations. Recruitment Projects As a member of the HR team, there may also be opportunities to contribute to broader recruitment and employer brand projects. We would love to hear from people with the following skills and experience for this role: 3+ years' in house recruiting experience in the UK, managing permanent hiring end to end; early careers/intern recruitment exposure a strong plus. Experience hiring in insurance/financial services or other regulated/volume environments and with a good understanding of Technology roles is highly desirable. Proficiency with ATS and LinkedIn Recruiter; comfortable covering volume and niche roles. Strong stakeholder management, structured interviewing, planning and reporting skills; clear written and verbal communication. Desire to hire highly talented candidates, but to ambitious timelines, not simply seek to fill roles as quickly as possible. Employer branding/content creation and inclusive hiring practices. Solid knowledge of UK hiring compliance (right to work, equal opportunities, UK GDPR); awareness of FCA Conduct Rules/SMCR considerations. We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including: A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance. Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long term career with us. Discount of 50% and 15% for friends and family when you choose to take out a home insurance policy with us. An in house wellbeing programme including seminars and workshops from wellbeing coaches and professionals. Home working starter kit and money to spend on additional equipment you may need. Charitable giving scheme, so you can donate to our partner charity, or one of your choices. The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually. Private medical cover for all employees Life insurance Annual discretionary bonus scheme Pension contribution Local and national retail discounts Have we captured your imagination? If so, we'd love to hear from you! Unique As Standard We're proud to be an equal opportunity employer, and actively encourage applications from all backgrounds, as long as you meet the knowledge, skills and experience criteria for the role and have the right to work in the UK. We think everyone can excel in the right environment - no matter your gender, age, ethnicity, sexual orientation, religion, disabilities or beliefs. We believe in celebrating difference, and everything that makes both our customers and people unique, by creating an environment where everyone can thrive. We encourage you to let us know if you need any extra help with your application, or if you have any requirements at any stage of the recruitment journey. Equally, lots of our staff at Homeprotect work flexibly and in a variety of ways, whether that's different core hours or remote working. Please chat to us at your application or interview stage about the flexibility you need, as we're always happy to explore what's possible for the role. Your data will be maintained in line with our 'recruitment data privacy policy' found here.
Feb 28, 2026
Full time
Base Salary upto £60k, 2 days in the office initially (New Malden Office), available immediately About Homeprotect We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called 'non-standard' insurance. We believe there's no such thing as 'standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. What It's Like To Work Here Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working, and in some cases, fully remote working, giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day to day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last six consecutive years Sound good? Read on to find out more about joining our team Key Responsibilities We're hiring an experienced in house Talent Acquisition Partner on a fixed term contract (3-4 months) to deliver ambitious hiring plans across permanent and early careers roles, including leading our first Summer 2026 intern programme. We're looking for someone who is available to start within two weeks. You'll manage end to end recruitment for permanent hires via direct sourcing and agencies, and own the full attraction, selection and onboarding of interns - driving a fast, fair and compliant process aligned to Homeprotect values, legislative requirements and FCA expectations. We're looking for a highly motivated, commercially minded partner with excellent stakeholder skills who will bring in brilliant people, not just fill seats. Permanent hiring (end to end) Partner with hiring managers to define role requirements, success profiles, interview plans and selection assessments. Source proactively (LinkedIn Recruiter, talent pools, referrals, job boards) to reduce time to hire and cost to recruit, as well as engaging agencies on niche, hard to fill roles. Run structured selection process from advertising, screening and carrying out first stage interviews and assessments, ensuring that the short list candidates shared with hiring managers are of high calibre. Manage offers, negotiations and contracts; coordinate onboarding handovers with People and IT Operations. Maintain ATS hygiene and reporting (pipeline, time to hire, source effectiveness, DE&I metrics where lawful). Summer internship programme (end to end attraction, selection and onboarding) Attraction: Quickly establish the specific skills and experience required for the interns to be successful in each area and ensure adverts are targeted to attract high calibre candidates through university careers channels. Selection: Manage applications; screen and shortlist; design/run assessments and interview days; ensure constructive feedback is provided. Offers & compliance: Prepare offers; coordinate onboarding handovers with People and IT Operations and keep interns engaged prior to them joining. Onboarding: Build and run the intern onboarding schedule from both a soft skills and compliance perspective and support hiring managers to plan their technical onboarding. Assign buddies/mentors, act as a POC for their first few weeks, gather feedback and report outcomes. Compliance and process improvement Ensure compliance across all hiring: equal opportunities, right to work, UK GDPR/PECR; support SMCR touchpoints for certified roles (e.g., regulatory references via HR/Compliance). Promote employer brand and continuously improve candidate experience and hiring efficiency. Produce regular MI for stakeholders; recommend data led optimisations. Recruitment Projects As a member of the HR team, there may also be opportunities to contribute to broader recruitment and employer brand projects. We would love to hear from people with the following skills and experience for this role: 3+ years' in house recruiting experience in the UK, managing permanent hiring end to end; early careers/intern recruitment exposure a strong plus. Experience hiring in insurance/financial services or other regulated/volume environments and with a good understanding of Technology roles is highly desirable. Proficiency with ATS and LinkedIn Recruiter; comfortable covering volume and niche roles. Strong stakeholder management, structured interviewing, planning and reporting skills; clear written and verbal communication. Desire to hire highly talented candidates, but to ambitious timelines, not simply seek to fill roles as quickly as possible. Employer branding/content creation and inclusive hiring practices. Solid knowledge of UK hiring compliance (right to work, equal opportunities, UK GDPR); awareness of FCA Conduct Rules/SMCR considerations. We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including: A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance. Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long term career with us. Discount of 50% and 15% for friends and family when you choose to take out a home insurance policy with us. An in house wellbeing programme including seminars and workshops from wellbeing coaches and professionals. Home working starter kit and money to spend on additional equipment you may need. Charitable giving scheme, so you can donate to our partner charity, or one of your choices. The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually. Private medical cover for all employees Life insurance Annual discretionary bonus scheme Pension contribution Local and national retail discounts Have we captured your imagination? If so, we'd love to hear from you! Unique As Standard We're proud to be an equal opportunity employer, and actively encourage applications from all backgrounds, as long as you meet the knowledge, skills and experience criteria for the role and have the right to work in the UK. We think everyone can excel in the right environment - no matter your gender, age, ethnicity, sexual orientation, religion, disabilities or beliefs. We believe in celebrating difference, and everything that makes both our customers and people unique, by creating an environment where everyone can thrive. We encourage you to let us know if you need any extra help with your application, or if you have any requirements at any stage of the recruitment journey. Equally, lots of our staff at Homeprotect work flexibly and in a variety of ways, whether that's different core hours or remote working. Please chat to us at your application or interview stage about the flexibility you need, as we're always happy to explore what's possible for the role. Your data will be maintained in line with our 'recruitment data privacy policy' found here.
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role CLC is seeking an experienced and proactive Response Manager to support and lead our responsive works delivery across Huntingdon and surrounding areas. This key role will support the FDIS RAMS contract, ensuring safe, efficient and high quality service delivery while maintaining strong relationships with our client and operational teams. Responsibilities Lead and coordinate responsive maintenance work to meet KPI and contractual requirements. Work closely with engineers, supervisors and the Contract Manager to allocate resources effectively. Ensure full compliance with Health & Safety legislation, policies and RAMS documentation. Carry out site inspections, audits and safety checks to maintain high standards. Monitor performance, generate reports and identify continuous improvement opportunities. Build and maintain positive relationships with client representatives, attending regular meetings. Provide leadership, guidance and support to engineering teams, including performance management. Oversee job costing, variations and commercial documentation in line with contract requirements About You Experience managing responsive repairs or maintenance works. Strong understanding of Health & Safety compliance. Excellent organisational and planning skills. Ability to build strong relationships with clients and internal teams. Leadership experience with the ability to support and motivate teams. Effective communication and problem solving skills. Knowledge of FDIS or defence sector maintenance contracts. Technical background in engineering or building maintenance. IOSH/NEBOSH/SMSTS qualification (or equivalent). Proactive and solution focused. Calm under pressure and adaptable. Strong customer service mindset. Detail driven with high standards of delivery. What We Offer A competitive salary package Company vehicle + fuel card (business use) Pension scheme and life assurance days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer a friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence based decision making, and offer roles where your work directly influences business performance and long term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you require any adjustments during the hiring process, please let us know.
Feb 28, 2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role CLC is seeking an experienced and proactive Response Manager to support and lead our responsive works delivery across Huntingdon and surrounding areas. This key role will support the FDIS RAMS contract, ensuring safe, efficient and high quality service delivery while maintaining strong relationships with our client and operational teams. Responsibilities Lead and coordinate responsive maintenance work to meet KPI and contractual requirements. Work closely with engineers, supervisors and the Contract Manager to allocate resources effectively. Ensure full compliance with Health & Safety legislation, policies and RAMS documentation. Carry out site inspections, audits and safety checks to maintain high standards. Monitor performance, generate reports and identify continuous improvement opportunities. Build and maintain positive relationships with client representatives, attending regular meetings. Provide leadership, guidance and support to engineering teams, including performance management. Oversee job costing, variations and commercial documentation in line with contract requirements About You Experience managing responsive repairs or maintenance works. Strong understanding of Health & Safety compliance. Excellent organisational and planning skills. Ability to build strong relationships with clients and internal teams. Leadership experience with the ability to support and motivate teams. Effective communication and problem solving skills. Knowledge of FDIS or defence sector maintenance contracts. Technical background in engineering or building maintenance. IOSH/NEBOSH/SMSTS qualification (or equivalent). Proactive and solution focused. Calm under pressure and adaptable. Strong customer service mindset. Detail driven with high standards of delivery. What We Offer A competitive salary package Company vehicle + fuel card (business use) Pension scheme and life assurance days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer a friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence based decision making, and offer roles where your work directly influences business performance and long term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you require any adjustments during the hiring process, please let us know.
Deputy General Manager Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round. Key Job Responsibilities Play a key part in delivering exceptional customer service, assisting the General Manager in overseeing the operation of the property to ensure total guest satisfaction. Support all departments in delivering high standards consistently. Ensure all staff are consistently motivated and engaged to deliver excellent customer service. Implement strategies to maximise revenue in all departments. Ensure compliance with brand standards in all departments. Hold regular briefings and communication meetings with all head of departments. About you Previous experience in a managerial role within the hotel industry, preferably in front office operations Previous experience of managing a team of 20+ colleagues. Strong organisational and time management abilities to handle multiple tasks and priorities effectively Have excellent customer service skills. Demonstrate a can-do attitude. Demonstrate self-motivation and ability to work in a fast-paced work environment. Have excellent communication skills with a collaborative approach to colleagues and customers. Ability to work in a team. Ability to work a flexible shift pattern. Benefits Significant employee discounts on companies own holiday products. Company pension Possible Live-in accommodation Free staff parking - hotel specific About us The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK. At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success. We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals. Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team. Diversity & Inclusion We actively promote a culture of diversity and inclusion, fostering an environment where every individual's unique perspective and talent is valued and respected.
Feb 28, 2026
Full time
Deputy General Manager Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round. Key Job Responsibilities Play a key part in delivering exceptional customer service, assisting the General Manager in overseeing the operation of the property to ensure total guest satisfaction. Support all departments in delivering high standards consistently. Ensure all staff are consistently motivated and engaged to deliver excellent customer service. Implement strategies to maximise revenue in all departments. Ensure compliance with brand standards in all departments. Hold regular briefings and communication meetings with all head of departments. About you Previous experience in a managerial role within the hotel industry, preferably in front office operations Previous experience of managing a team of 20+ colleagues. Strong organisational and time management abilities to handle multiple tasks and priorities effectively Have excellent customer service skills. Demonstrate a can-do attitude. Demonstrate self-motivation and ability to work in a fast-paced work environment. Have excellent communication skills with a collaborative approach to colleagues and customers. Ability to work in a team. Ability to work a flexible shift pattern. Benefits Significant employee discounts on companies own holiday products. Company pension Possible Live-in accommodation Free staff parking - hotel specific About us The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK. At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success. We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals. Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team. Diversity & Inclusion We actively promote a culture of diversity and inclusion, fostering an environment where every individual's unique perspective and talent is valued and respected.
About Barhale Who are Barhale Barhale is a business founded on family values having been established by our Chairman Dennis Curran in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK with over 40 years of experience in providing design civil engineering and maintenance services working across multiple sectors including : Water Transport Built environment Energy We operate as a tier one partner for blue chip regulated and private clients working as part of large frameworks joint ventures and alliances as well as on individual standalone projects developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do as we believe that people are our greatest asset. Therefore we robustly source train and retain all our own frontline delivery teams as well as management and support services. We employ over 1200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities including : Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products including PPE Company Website : Showcase Video : join Barhale As Gold Investors in People we are committed to a high standard of people practices creating an inclusive environment and ensuring cultural alignment to business strategy ethos and philosophies. Job security long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering mechanical and electrical schemes across some of the UKs largest infrastructure projects and clients Strong career progression as demonstrated by our track record in promoting from within as we believe this is a key driver of our success Site Agent / Manager The Role The main purpose Site Agent will be responsible for the management of the construction site to achieve the required project delivery to the customers objectives while maintaining standards of health and safety quality environmental impact and cost control. You will be responsible for the delivery of various projects to the specified quality the required programme and to the maximum commercial performance. The successful candidate will work closely with the Contracts Manager / Project Manager engineers and quantity surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded. Key Responsibilities Site Management Overall responsibility for the successful delivery of various projects in the Civils and Water sectors Deliver the work to the specified quality without defects When required lead a team of Sub Agents Engineers and Foremen to deliver the work safely without environmental incidents and to the specified quality. Ensure production and implementation of Project Plans RAMS and ITP as well as Waste Management Plans when specified in line with Company procedures Ensure the commercial performance of the contract is maximised Produce and manage the project construction programme as well as produce a 2-week look-ahead. Produce procurement schedules and liaise with the procurement department to ensure sites have adequate resources to complete the tasks Client interface Undertake an ambassadorial role representing the business to customers the public and official bodies Deliver product to customer requirements and satisfaction Cost control Populate and manage the Barhale cost plan for the project Maximise project value Ensure detailed site diaries / records are completed Maintain commercial tension to drive out cost and challenge the status quo Endeavour to spot and highlight value engineering opportunities Reporting Produce good quality accurate monthly reports internally and for the Client Chair weekly site meetings in line with Company procedures Essential : Experience of working within Civil Engineering and as a Site Agent for a contractor delivering projects in a highly regulated environment Working knowledge of contract conditions CDM regulations Design Management Programme and Risk Management and cost control including forecasting actual cost and value reporting Good knowledge of specifications and testing regimes relevant to general civil engineering Degree / HNC in Civil Engineering or equivalent CSCS Mandatory IOSH Managing Safely or SMSTS Temporary Works Coordinator Confined space training Excellent communication people and team management skills Ability to challenge designs and resolve problems to a conclusion Desirable : CEng MICE or equivalent Knowledge of Primavera P6 software Knowledge of JCT and NEC forms of contract Caring and investing in you Our values have been embedded at Barhale for over 40 years and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers where people can enjoy security and be part of a company that cares about them. From the moment you join us your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental physiological and financial wellbeing Flexible benefits via salary sacrifice Company car / green car scheme / car allowance / Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Continuous service awards Would you like to know more Please contact our Recruitment team via Required Experience : Manager Key Skills Computer Skills,Lean,Management Experience,Process Improvement,Warehouse Distribution Experience,OSHA,Process Management,Training & Development,LIHTC,Leadership Experience,Property Management,Supervising Experience Employment Type : Unclear Experience : years Vacancy : 1
Feb 28, 2026
Full time
About Barhale Who are Barhale Barhale is a business founded on family values having been established by our Chairman Dennis Curran in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK with over 40 years of experience in providing design civil engineering and maintenance services working across multiple sectors including : Water Transport Built environment Energy We operate as a tier one partner for blue chip regulated and private clients working as part of large frameworks joint ventures and alliances as well as on individual standalone projects developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do as we believe that people are our greatest asset. Therefore we robustly source train and retain all our own frontline delivery teams as well as management and support services. We employ over 1200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities including : Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products including PPE Company Website : Showcase Video : join Barhale As Gold Investors in People we are committed to a high standard of people practices creating an inclusive environment and ensuring cultural alignment to business strategy ethos and philosophies. Job security long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering mechanical and electrical schemes across some of the UKs largest infrastructure projects and clients Strong career progression as demonstrated by our track record in promoting from within as we believe this is a key driver of our success Site Agent / Manager The Role The main purpose Site Agent will be responsible for the management of the construction site to achieve the required project delivery to the customers objectives while maintaining standards of health and safety quality environmental impact and cost control. You will be responsible for the delivery of various projects to the specified quality the required programme and to the maximum commercial performance. The successful candidate will work closely with the Contracts Manager / Project Manager engineers and quantity surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded. Key Responsibilities Site Management Overall responsibility for the successful delivery of various projects in the Civils and Water sectors Deliver the work to the specified quality without defects When required lead a team of Sub Agents Engineers and Foremen to deliver the work safely without environmental incidents and to the specified quality. Ensure production and implementation of Project Plans RAMS and ITP as well as Waste Management Plans when specified in line with Company procedures Ensure the commercial performance of the contract is maximised Produce and manage the project construction programme as well as produce a 2-week look-ahead. Produce procurement schedules and liaise with the procurement department to ensure sites have adequate resources to complete the tasks Client interface Undertake an ambassadorial role representing the business to customers the public and official bodies Deliver product to customer requirements and satisfaction Cost control Populate and manage the Barhale cost plan for the project Maximise project value Ensure detailed site diaries / records are completed Maintain commercial tension to drive out cost and challenge the status quo Endeavour to spot and highlight value engineering opportunities Reporting Produce good quality accurate monthly reports internally and for the Client Chair weekly site meetings in line with Company procedures Essential : Experience of working within Civil Engineering and as a Site Agent for a contractor delivering projects in a highly regulated environment Working knowledge of contract conditions CDM regulations Design Management Programme and Risk Management and cost control including forecasting actual cost and value reporting Good knowledge of specifications and testing regimes relevant to general civil engineering Degree / HNC in Civil Engineering or equivalent CSCS Mandatory IOSH Managing Safely or SMSTS Temporary Works Coordinator Confined space training Excellent communication people and team management skills Ability to challenge designs and resolve problems to a conclusion Desirable : CEng MICE or equivalent Knowledge of Primavera P6 software Knowledge of JCT and NEC forms of contract Caring and investing in you Our values have been embedded at Barhale for over 40 years and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers where people can enjoy security and be part of a company that cares about them. From the moment you join us your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental physiological and financial wellbeing Flexible benefits via salary sacrifice Company car / green car scheme / car allowance / Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Continuous service awards Would you like to know more Please contact our Recruitment team via Required Experience : Manager Key Skills Computer Skills,Lean,Management Experience,Process Improvement,Warehouse Distribution Experience,OSHA,Process Management,Training & Development,LIHTC,Leadership Experience,Property Management,Supervising Experience Employment Type : Unclear Experience : years Vacancy : 1
Bouygues UK is a leading construction and property development company in the United Kingdom. It is part of Bouygues Construction which employs 35,600 people around the world, all driven by the greatest and most exciting responsibility of all - building for life. Bouygues UK has a fantastic opportunity available for aSite Manager (Frame Works)to work on an exciting project inExeter. The project is a large scale ( £185M) and long term (3-year duration) student accommodation scheme, comprising of 6 new-build blocks and a refurbishment of an existing block. Job Purpose and Scope: Site Manager responsible for the frame works aspect of the project. Oversees project timeframes and budgets, ensuring successful delivery of the project, highlighting any risks, challenges and mitigations. To ensure effective and efficient production within the project programme, with a key focus around commercial awareness, robust quality controls with Health and Safety paramount to the project's success. Accountabilities and key tasks: To be responsible for the frame works on the project, in coordination with a wider team for a successful overall project delivery. Support the commercial team in the package procurement with the commercial and design team for the relevant packages. Lead the delivery of these packages whilst coordinating the works with surrounding trades. Work closely with the Site Engineer to ensure correct works checks are completed. Support the project planner and sub-contractor to ensure a robust package programme is both established and executed. Manage the daily activities of the appointed ground works contractor, in respect of Health and Safety, quality controls and programme management. Manage the costs associated with the works, supporting the commercial team with monthly valuations and analysing any variations should they arise. Lead weekly progress meetings and produce the required timeline of works / action points. Subcontractor management to ensure projects are delivered on time and compliant. Control of subcontractors and directly employed labour. Liaison with the Client and their agents. Review of ongoing works with a view to highlight potential defects. Advising production teams on 'lessons learnt'. Attend daily 'Start Up Safety Meetings' with the sub-contractors. Attend / lead daily Black Hat / Coordination meetings. Manage the snagging/defects process to ensure a defect free end product. About You: Experience in the successful delivery phase of projects. Excellent self-organisation skills and ability to organise others. Priority management. Ability to drive program. High levels of quality standards. Attention to H&S matters. Ability to handle multiple tasks simultaneously Why Bouygues UK Day in day out our teams deliver some of the most technically innovative and challenging projects across the UK and the world. With a strong corporate culture, we look for people who demonstrate our key values -Respect, Commitment,Pioneering,Sharing.We offer competitive basic salaries coupled with generous company benefits including: 26 days annual leave, increasing to 30 days pension scheme life insurance private medical insurance BY Extra - opt into lifestyle benefits Volunteering opportunities Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification! Together with our partners and clients, Bouygues UK delivers award-winning construction, development and regeneration projects to the most exacting standards across public and commercial private sectors. Bouygues UK is part of the Bouygues Group, a diverse global business which operates in the construction, engineering, energy, media and telecommunications markets. With annual sales of over €32 billion and operations in over 100 countries, the financial strength of our group is a key differentiator in these challenging economic times. Be Yourself! Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network. We are an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We value your privacy and we are committed to protecting your personal details. If you choose to apply for this role, please do not include any sensitive data on your CV which reveals (directly or indirectly); your race or ethnic origins, your political, philosophical or religious opinions, or your membership of a trade union, your social security number, or information which relates to your health or sexual orientation or to any criminal convictions.
Feb 28, 2026
Full time
Bouygues UK is a leading construction and property development company in the United Kingdom. It is part of Bouygues Construction which employs 35,600 people around the world, all driven by the greatest and most exciting responsibility of all - building for life. Bouygues UK has a fantastic opportunity available for aSite Manager (Frame Works)to work on an exciting project inExeter. The project is a large scale ( £185M) and long term (3-year duration) student accommodation scheme, comprising of 6 new-build blocks and a refurbishment of an existing block. Job Purpose and Scope: Site Manager responsible for the frame works aspect of the project. Oversees project timeframes and budgets, ensuring successful delivery of the project, highlighting any risks, challenges and mitigations. To ensure effective and efficient production within the project programme, with a key focus around commercial awareness, robust quality controls with Health and Safety paramount to the project's success. Accountabilities and key tasks: To be responsible for the frame works on the project, in coordination with a wider team for a successful overall project delivery. Support the commercial team in the package procurement with the commercial and design team for the relevant packages. Lead the delivery of these packages whilst coordinating the works with surrounding trades. Work closely with the Site Engineer to ensure correct works checks are completed. Support the project planner and sub-contractor to ensure a robust package programme is both established and executed. Manage the daily activities of the appointed ground works contractor, in respect of Health and Safety, quality controls and programme management. Manage the costs associated with the works, supporting the commercial team with monthly valuations and analysing any variations should they arise. Lead weekly progress meetings and produce the required timeline of works / action points. Subcontractor management to ensure projects are delivered on time and compliant. Control of subcontractors and directly employed labour. Liaison with the Client and their agents. Review of ongoing works with a view to highlight potential defects. Advising production teams on 'lessons learnt'. Attend daily 'Start Up Safety Meetings' with the sub-contractors. Attend / lead daily Black Hat / Coordination meetings. Manage the snagging/defects process to ensure a defect free end product. About You: Experience in the successful delivery phase of projects. Excellent self-organisation skills and ability to organise others. Priority management. Ability to drive program. High levels of quality standards. Attention to H&S matters. Ability to handle multiple tasks simultaneously Why Bouygues UK Day in day out our teams deliver some of the most technically innovative and challenging projects across the UK and the world. With a strong corporate culture, we look for people who demonstrate our key values -Respect, Commitment,Pioneering,Sharing.We offer competitive basic salaries coupled with generous company benefits including: 26 days annual leave, increasing to 30 days pension scheme life insurance private medical insurance BY Extra - opt into lifestyle benefits Volunteering opportunities Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification! Together with our partners and clients, Bouygues UK delivers award-winning construction, development and regeneration projects to the most exacting standards across public and commercial private sectors. Bouygues UK is part of the Bouygues Group, a diverse global business which operates in the construction, engineering, energy, media and telecommunications markets. With annual sales of over €32 billion and operations in over 100 countries, the financial strength of our group is a key differentiator in these challenging economic times. Be Yourself! Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network. We are an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We value your privacy and we are committed to protecting your personal details. If you choose to apply for this role, please do not include any sensitive data on your CV which reveals (directly or indirectly); your race or ethnic origins, your political, philosophical or religious opinions, or your membership of a trade union, your social security number, or information which relates to your health or sexual orientation or to any criminal convictions.
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role CLC is seeking an experienced and proactive Response Manager to support and lead our responsive works delivery across Huntingdon and surrounding areas. This key role will support the FDIS RAMS contract, ensuring safe, efficient and high quality service delivery while maintaining strong relationships with our client and operational teams. Responsibilities Lead and coordinate responsive maintenance work to meet KPI and contractual requirements. Work closely with engineers, supervisors and the Contract Manager to allocate resources effectively. Ensure full compliance with Health & Safety legislation, policies and RAMS documentation. Carry out site inspections, audits and safety checks to maintain high standards. Monitor performance, generate reports and identify continuous improvement opportunities. Build and maintain positive relationships with client representatives, attending regular meetings. Provide leadership, guidance and support to engineering teams, including performance management. Oversee job costing, variations and commercial documentation in line with contract requirements About You Experience managing responsive repairs or maintenance works. Strong understanding of Health & Safety compliance. Excellent organisational and planning skills. Ability to build strong relationships with clients and internal teams. Leadership experience with the ability to support and motivate teams. Effective communication and problem solving skills. Knowledge of FDIS or defence sector maintenance contracts. Technical background in engineering or building maintenance. IOSH/NEBOSH/SMSTS qualification (or equivalent). Proactive and solution focused. Calm under pressure and adaptable. Strong customer service mindset. Detail driven with high standards of delivery. What We Offer A competitive salary package Company vehicle + fuel card (business use) Pension scheme and life assurance days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer a friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence based decision making, and offer roles where your work directly influences business performance and long term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you require any adjustments during the hiring process, please let us know.
Feb 28, 2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role CLC is seeking an experienced and proactive Response Manager to support and lead our responsive works delivery across Huntingdon and surrounding areas. This key role will support the FDIS RAMS contract, ensuring safe, efficient and high quality service delivery while maintaining strong relationships with our client and operational teams. Responsibilities Lead and coordinate responsive maintenance work to meet KPI and contractual requirements. Work closely with engineers, supervisors and the Contract Manager to allocate resources effectively. Ensure full compliance with Health & Safety legislation, policies and RAMS documentation. Carry out site inspections, audits and safety checks to maintain high standards. Monitor performance, generate reports and identify continuous improvement opportunities. Build and maintain positive relationships with client representatives, attending regular meetings. Provide leadership, guidance and support to engineering teams, including performance management. Oversee job costing, variations and commercial documentation in line with contract requirements About You Experience managing responsive repairs or maintenance works. Strong understanding of Health & Safety compliance. Excellent organisational and planning skills. Ability to build strong relationships with clients and internal teams. Leadership experience with the ability to support and motivate teams. Effective communication and problem solving skills. Knowledge of FDIS or defence sector maintenance contracts. Technical background in engineering or building maintenance. IOSH/NEBOSH/SMSTS qualification (or equivalent). Proactive and solution focused. Calm under pressure and adaptable. Strong customer service mindset. Detail driven with high standards of delivery. What We Offer A competitive salary package Company vehicle + fuel card (business use) Pension scheme and life assurance days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer a friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence based decision making, and offer roles where your work directly influences business performance and long term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you require any adjustments during the hiring process, please let us know.
Overview JAGGAER's Customer Success Program aims to help our customers achieve their desired outcomes (value realization) with our solutions. When customers succeed, JAGGAER benefits through increased customer retention (i.e., reduced churn), solution expansion, and positive references. The Customer Success Manager (CSM) is a highly visible, customer-facing role within JAGGAER's Customer Operations group, supporting key strategic customers as a leading subject matter expert on JAGGAER products. Principal Responsibilities Foster Customer Relationship Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to drive product adoption and ensure customers are leveraging the solution to achieve full business value Establish periodic touchpoints to ensure customers are informed, engaged, and solicit general feedback. Address customer inquiries, manage obstacles, and identify ways to drive additional value for customers. Ensure Customer requests are escalated to the relevant teams Define Success Gain knowledge of customer business goals to ensure alignment with product and feature recommendations. Develop a Success Plan aligned with customer business objectives Set adoption targets Assess Value Proactively analyse usage, adoption and value KPIs using standard/custom dashboards and reports Create and present Performance Reviews to customers Maximize Solution Adoption Advise on solution optimization to meet business objectives Provide insights on benchmarks and best practices Engage customers and provide consultative guidance following software releases Continuously grow and maintain your solution expertise Contribute to Customer Retention and Growth Actively work to ensure customer retention Proactively identify areas of growth Position Requirements Bachelor's degree or equivalent experience with proven skills in Customer Success, Account Management, or Project Management, required to create, maintain, and enhance customer relationships. SaaS competencies, including a general understanding of software, hardware, networks, etc. Proven strong consulting skills. Ability to work independently, taking initiative to follow through and take ownership of all aspects of client management, including reporting, managing client expectations, and driving tasks and issues to resolution. Capable in business process orientation and hands on client relationship management and services. Highly motivated, action- and goal-oriented, persistent, with strong interpersonal, consultative, multi-tasking, and problem-solving skills. Strong communication skills, with the ability to create and present client communication and analysis in all formats: verbal, presentation, email, and written documents. Develop and maintain expertise in JAGGAER's software solutions, methodologies, and core technologies, especially the assigned platform. Ability to lead projects and initiatives for several team members successfully. Our Offer Our Offer International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London Trust-based flexible work culture, and rewarding commission and bonus schemes "Work from abroad" policy for up to one month per year, Birthday day off and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme Office breakfast every Wednesday and office drinks every Thursday, and summer and winter parties Our values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them - the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency - Openness Builds TrustCandor strengthens relationships, speeds decision-making, and ensures problems are solved together-with customers, teammates, and partners.Entrepreneurial Spirit - Own It, Drive It, Make ItA scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth.Accountability - Thumbs In, Not Fingers OutWe take responsibility ourselves before pointing elsewhere.Metrics-Driven Results - Outcomes Over ActivitiesData and evidence guide our decisions, help us course-correct quickly, and ensure we're delivering real impact.
Feb 28, 2026
Full time
Overview JAGGAER's Customer Success Program aims to help our customers achieve their desired outcomes (value realization) with our solutions. When customers succeed, JAGGAER benefits through increased customer retention (i.e., reduced churn), solution expansion, and positive references. The Customer Success Manager (CSM) is a highly visible, customer-facing role within JAGGAER's Customer Operations group, supporting key strategic customers as a leading subject matter expert on JAGGAER products. Principal Responsibilities Foster Customer Relationship Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to drive product adoption and ensure customers are leveraging the solution to achieve full business value Establish periodic touchpoints to ensure customers are informed, engaged, and solicit general feedback. Address customer inquiries, manage obstacles, and identify ways to drive additional value for customers. Ensure Customer requests are escalated to the relevant teams Define Success Gain knowledge of customer business goals to ensure alignment with product and feature recommendations. Develop a Success Plan aligned with customer business objectives Set adoption targets Assess Value Proactively analyse usage, adoption and value KPIs using standard/custom dashboards and reports Create and present Performance Reviews to customers Maximize Solution Adoption Advise on solution optimization to meet business objectives Provide insights on benchmarks and best practices Engage customers and provide consultative guidance following software releases Continuously grow and maintain your solution expertise Contribute to Customer Retention and Growth Actively work to ensure customer retention Proactively identify areas of growth Position Requirements Bachelor's degree or equivalent experience with proven skills in Customer Success, Account Management, or Project Management, required to create, maintain, and enhance customer relationships. SaaS competencies, including a general understanding of software, hardware, networks, etc. Proven strong consulting skills. Ability to work independently, taking initiative to follow through and take ownership of all aspects of client management, including reporting, managing client expectations, and driving tasks and issues to resolution. Capable in business process orientation and hands on client relationship management and services. Highly motivated, action- and goal-oriented, persistent, with strong interpersonal, consultative, multi-tasking, and problem-solving skills. Strong communication skills, with the ability to create and present client communication and analysis in all formats: verbal, presentation, email, and written documents. Develop and maintain expertise in JAGGAER's software solutions, methodologies, and core technologies, especially the assigned platform. Ability to lead projects and initiatives for several team members successfully. Our Offer Our Offer International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London Trust-based flexible work culture, and rewarding commission and bonus schemes "Work from abroad" policy for up to one month per year, Birthday day off and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme Office breakfast every Wednesday and office drinks every Thursday, and summer and winter parties Our values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them - the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency - Openness Builds TrustCandor strengthens relationships, speeds decision-making, and ensures problems are solved together-with customers, teammates, and partners.Entrepreneurial Spirit - Own It, Drive It, Make ItA scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth.Accountability - Thumbs In, Not Fingers OutWe take responsibility ourselves before pointing elsewhere.Metrics-Driven Results - Outcomes Over ActivitiesData and evidence guide our decisions, help us course-correct quickly, and ensure we're delivering real impact.
A global hospitality leader is seeking a General Manager for its flagship hotel in Dartford. The successful candidate will oversee daily operations, drive performance, and enhance guest experiences. A degree in Hospitality Management and at least 3 years of GM experience in a 4-star property are required. The role offers a competitive salary, incentives, and opportunities for career development within the company. Join us to shape the guest journey and lead a strong team.
Feb 28, 2026
Full time
A global hospitality leader is seeking a General Manager for its flagship hotel in Dartford. The successful candidate will oversee daily operations, drive performance, and enhance guest experiences. A degree in Hospitality Management and at least 3 years of GM experience in a 4-star property are required. The role offers a competitive salary, incentives, and opportunities for career development within the company. Join us to shape the guest journey and lead a strong team.
Job Title: Commercial Fit-out Surveyor / Estimator Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary : Competitive Job type: Full time, Permanent Due to a high level of inbound enquiries and upcoming projects, we're looking to add a commercial fit-out surveyor/estimator to add to our projects team. Ifse design, build and fit-out award-winning restaurants and commercial kitchen facilities for companies across the UK, including business and industry staff catering, retail high street brands, education and more. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. We've designed spaces for British Airways, SKY, Netflix, London South Bank University, Anglia Ruskin University, Willams F1, Bank of England and many more. About The Role: The company undertakes restaurant design and build contracts from concept to completion and the surveyor/estimator will be responsible for creating the scope of work and estimate for the finishes and M&E elements of the projects, to include: - Site safety and prelims - Demolitions - Partitions - Joinery - Wall Finishes - Floor Finishes - Ceilings - Electrical Work - Lighting - HVAC - Plumbing Works - Site supervision - Any other fit-out related work (catering equipment is estimated by separate estimating team). The role will involve working with the sales team to review/survey potential projects to create a priced scope of works, either from a full site survey or from drawings and photographs. The candidate will report to IFSE Projects Director and will also assist the 6-strong team of project managers with co-ordination and advice on the building works/fitout elements of the projects, to include research and sourcing of relevant materials. ifse have several teams of builders and establishing a good rapport with these teams is essential. General building works are priced by IFSE and allocated to relevant build team with agreement established on the order value to the builders and other sub-contractors. Orders are either based on estimation by IFSE or specific prices obtained by the estimator from sub-contractors for more specialist works. IFSE are looking for the successful candidate to create a systemised process for pricing of works and management of costings. Experience or research to enable the Introduction of a specialised IT programme is required for this role. The cost breakdown for the client presentation will be prepared in a detailed and professional manner. The candidate will also collaborate closely with the team to co-ordinate and assist with the programming/scheduling of elements of the project to ensure a successful contract delivery. The role will also provide support to our Compliance team who are responsible for the compliance and co-ordination of H&S documentation and site safety. Ability to understand technical drawings for all elements of the project is essential and co-ordination with the IFSE design team on finishes details will be required. What we're looking for: Essential: Right to work in the UK Several years experience in commercial building works/fitout. High level of practical and technical experience gained on-site. Experience with building control Detail-focused Individual Excellent customer focus and interpersonal skills Enjoy working within a busy team environment Excellent computer literacy A full driving licence Flexible 'can do' attitude Local to Croydon area (1-hour commutable distance) What you'll receive: Use of a company car (details to be agreed) Discretionary annual bonus which will be tax-free (up to £3.6k) related to the success of the company for the year You'll be part of a forward-thinking, design orientated Employee Ownership Trust company Additional training and career progression Private Health Care (after 20 weeks service) Generous Company Pension (4% company contribution) Life cover amounting to 4x salary (after 20 weeks service) Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 days annual leave. Bank holidays are paid in additional to the above annual leave Additional Information: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Surveyor, Building Estimator, Project Manager, Construction Fit Out Project Manager, Construction Fit Out Surveyor, Construction Surveyor, Construction Project Manager may also be considered for this role.
Feb 28, 2026
Full time
Job Title: Commercial Fit-out Surveyor / Estimator Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary : Competitive Job type: Full time, Permanent Due to a high level of inbound enquiries and upcoming projects, we're looking to add a commercial fit-out surveyor/estimator to add to our projects team. Ifse design, build and fit-out award-winning restaurants and commercial kitchen facilities for companies across the UK, including business and industry staff catering, retail high street brands, education and more. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. We've designed spaces for British Airways, SKY, Netflix, London South Bank University, Anglia Ruskin University, Willams F1, Bank of England and many more. About The Role: The company undertakes restaurant design and build contracts from concept to completion and the surveyor/estimator will be responsible for creating the scope of work and estimate for the finishes and M&E elements of the projects, to include: - Site safety and prelims - Demolitions - Partitions - Joinery - Wall Finishes - Floor Finishes - Ceilings - Electrical Work - Lighting - HVAC - Plumbing Works - Site supervision - Any other fit-out related work (catering equipment is estimated by separate estimating team). The role will involve working with the sales team to review/survey potential projects to create a priced scope of works, either from a full site survey or from drawings and photographs. The candidate will report to IFSE Projects Director and will also assist the 6-strong team of project managers with co-ordination and advice on the building works/fitout elements of the projects, to include research and sourcing of relevant materials. ifse have several teams of builders and establishing a good rapport with these teams is essential. General building works are priced by IFSE and allocated to relevant build team with agreement established on the order value to the builders and other sub-contractors. Orders are either based on estimation by IFSE or specific prices obtained by the estimator from sub-contractors for more specialist works. IFSE are looking for the successful candidate to create a systemised process for pricing of works and management of costings. Experience or research to enable the Introduction of a specialised IT programme is required for this role. The cost breakdown for the client presentation will be prepared in a detailed and professional manner. The candidate will also collaborate closely with the team to co-ordinate and assist with the programming/scheduling of elements of the project to ensure a successful contract delivery. The role will also provide support to our Compliance team who are responsible for the compliance and co-ordination of H&S documentation and site safety. Ability to understand technical drawings for all elements of the project is essential and co-ordination with the IFSE design team on finishes details will be required. What we're looking for: Essential: Right to work in the UK Several years experience in commercial building works/fitout. High level of practical and technical experience gained on-site. Experience with building control Detail-focused Individual Excellent customer focus and interpersonal skills Enjoy working within a busy team environment Excellent computer literacy A full driving licence Flexible 'can do' attitude Local to Croydon area (1-hour commutable distance) What you'll receive: Use of a company car (details to be agreed) Discretionary annual bonus which will be tax-free (up to £3.6k) related to the success of the company for the year You'll be part of a forward-thinking, design orientated Employee Ownership Trust company Additional training and career progression Private Health Care (after 20 weeks service) Generous Company Pension (4% company contribution) Life cover amounting to 4x salary (after 20 weeks service) Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 days annual leave. Bank holidays are paid in additional to the above annual leave Additional Information: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Surveyor, Building Estimator, Project Manager, Construction Fit Out Project Manager, Construction Fit Out Surveyor, Construction Surveyor, Construction Project Manager may also be considered for this role.
Bridgend County Borough Council
Bridgend, Mid Glamorgan
37 hours per week 1 x position available - Permanent At Bridgend County Borough Council, we have transformed the way we manage our property estate. We manage a diverse property portfolio, from schools to industrial estates from care homes to market stalls. We've changed to a Corporate Landlord approach bringing together the different management teams that lead our property, design, hard and soft Facilities Management teams under one service department. At the core of effective service delivery are our property records and data. We are currently seeking a Portfolio Coordinator to join our Commercial and Offices property portfolio within the Corporate Landlord/Strategic Asset Management and Investment department. This is a key role in supporting our surveying team in managing an interesting and diverse property portfolio that includes a mix property type including industrial, retail, offices, operational depots and commercial land, where you will engage with our tenant's contractors, clients and stakeholders. For this post you are required to have previous experience of working in a property management related or facilities role and have excellent organisational skills. You must be committed to a high level of customer service and will be able to demonstrate excellent written and verbal communication skills with people from all backgrounds. Accuracy and attention to detail is essential. You will have a professional, proactive and enthusiastic approach coupled with the ability to use your initiative and judgement to provide effective solutions to problems. For an informal discussion or further information please call Justin Kingdon, Group Manager, Corporate Landlord on . Protecting children, young people or adults at risk is a core responsibility of all council employees. A valid driving licence is requirement for this post. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 11 March 2026 Shortlisting Date: 12 March 2026 Interview Date: 19 & 20 March 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Feb 28, 2026
Full time
37 hours per week 1 x position available - Permanent At Bridgend County Borough Council, we have transformed the way we manage our property estate. We manage a diverse property portfolio, from schools to industrial estates from care homes to market stalls. We've changed to a Corporate Landlord approach bringing together the different management teams that lead our property, design, hard and soft Facilities Management teams under one service department. At the core of effective service delivery are our property records and data. We are currently seeking a Portfolio Coordinator to join our Commercial and Offices property portfolio within the Corporate Landlord/Strategic Asset Management and Investment department. This is a key role in supporting our surveying team in managing an interesting and diverse property portfolio that includes a mix property type including industrial, retail, offices, operational depots and commercial land, where you will engage with our tenant's contractors, clients and stakeholders. For this post you are required to have previous experience of working in a property management related or facilities role and have excellent organisational skills. You must be committed to a high level of customer service and will be able to demonstrate excellent written and verbal communication skills with people from all backgrounds. Accuracy and attention to detail is essential. You will have a professional, proactive and enthusiastic approach coupled with the ability to use your initiative and judgement to provide effective solutions to problems. For an informal discussion or further information please call Justin Kingdon, Group Manager, Corporate Landlord on . Protecting children, young people or adults at risk is a core responsibility of all council employees. A valid driving licence is requirement for this post. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 11 March 2026 Shortlisting Date: 12 March 2026 Interview Date: 19 & 20 March 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Who We Are Mercure Dartford Brands Hatch Hotel & Spa is a flagship, event led 4 star property located next to the iconic Brands Hatch Circuit. From race weekends to corporate conferences and spa retreats, we're at the heart of high energy hospitality-and we're looking for a hands on leader who thrives in a busy and dynamic environment. Job Description General Manager - Mercure Dartford Brands Hatch Hotel & Spa Location: Kent Role Overview We are seeking a visionary and commercially astute General Manager to lead this dynamic property. The role demands a leader who can drive performance across all departments, elevate guest experience, and deliver commercial results. With a unique blend of corporate, leisure and event business, this is an opportunity to shape a standout hospitality destination. Key Responsibilities Oversee daily operations across all departments Ensure the property is maintained to the highest standards in line with our 4 star positioning Implement and monitor service protocols that consistently exceed guest expectations Champion guest experience culture, personally engaging with guests and clients and resolving escalated service issues in a timely manner Curate seasonal events and experiences that showcase the Hotel and drive incremental revenue Commercial Experience Lead budgeting, forecasting, and cost control to maximise profitability Analyse performance metrics and implement strategies to improve REVPAR, ADR, and occupancy Partner with Sales & revenue functions to promote the hotel, Leisure club, M&E, across leisure, corporate, and event segments Build strong relationships with local businesses, BID's, suppliers, and community stakeholders People Leadership Recruit, train, and inspire a high performing team with a culture of accountability Conduct weekly HOD meetings to align departmental KPI's Skills & Experience Proven success as a General Manager or senior leader in a 4 property Strong financial acumen with expertise in budgeting, forecasting, and P&L management Exceptional leadership, communication, and interpersonal skills Ability to balance strategic vision with hands on operational oversight Qualifications & Experience Degree in Hospitality Management, Business Administration preferred Certifications in Revenue Management 3 Years minimum experience as GM in similar size property Additional Information Benefits Competitive salary with performance based incentives Opportunity to lead a landmark property and spa facilities Supportive ownership and autonomy to shape the guest journey Be part of Accor - a global hospitality leader with over 5,000 properties worldwide Discounted room rates for you and your loved ones at Accor hotels worldwide 28 days holiday (increasing to 33 with service) Free on site parking and meals during shifts Career development opportunities within Accor and the Hotel group including Marriott, IHG and Best Western Hotels. How to Apply If you are ready to take the next step in your revenue career and join a company that values innovation, performance, and people-please submit your CV and cover letter online.
Feb 28, 2026
Full time
Who We Are Mercure Dartford Brands Hatch Hotel & Spa is a flagship, event led 4 star property located next to the iconic Brands Hatch Circuit. From race weekends to corporate conferences and spa retreats, we're at the heart of high energy hospitality-and we're looking for a hands on leader who thrives in a busy and dynamic environment. Job Description General Manager - Mercure Dartford Brands Hatch Hotel & Spa Location: Kent Role Overview We are seeking a visionary and commercially astute General Manager to lead this dynamic property. The role demands a leader who can drive performance across all departments, elevate guest experience, and deliver commercial results. With a unique blend of corporate, leisure and event business, this is an opportunity to shape a standout hospitality destination. Key Responsibilities Oversee daily operations across all departments Ensure the property is maintained to the highest standards in line with our 4 star positioning Implement and monitor service protocols that consistently exceed guest expectations Champion guest experience culture, personally engaging with guests and clients and resolving escalated service issues in a timely manner Curate seasonal events and experiences that showcase the Hotel and drive incremental revenue Commercial Experience Lead budgeting, forecasting, and cost control to maximise profitability Analyse performance metrics and implement strategies to improve REVPAR, ADR, and occupancy Partner with Sales & revenue functions to promote the hotel, Leisure club, M&E, across leisure, corporate, and event segments Build strong relationships with local businesses, BID's, suppliers, and community stakeholders People Leadership Recruit, train, and inspire a high performing team with a culture of accountability Conduct weekly HOD meetings to align departmental KPI's Skills & Experience Proven success as a General Manager or senior leader in a 4 property Strong financial acumen with expertise in budgeting, forecasting, and P&L management Exceptional leadership, communication, and interpersonal skills Ability to balance strategic vision with hands on operational oversight Qualifications & Experience Degree in Hospitality Management, Business Administration preferred Certifications in Revenue Management 3 Years minimum experience as GM in similar size property Additional Information Benefits Competitive salary with performance based incentives Opportunity to lead a landmark property and spa facilities Supportive ownership and autonomy to shape the guest journey Be part of Accor - a global hospitality leader with over 5,000 properties worldwide Discounted room rates for you and your loved ones at Accor hotels worldwide 28 days holiday (increasing to 33 with service) Free on site parking and meals during shifts Career development opportunities within Accor and the Hotel group including Marriott, IHG and Best Western Hotels. How to Apply If you are ready to take the next step in your revenue career and join a company that values innovation, performance, and people-please submit your CV and cover letter online.
Job Title : Fire & Security Systems Engineer Location : Swindon Salary: 40,000 per year Job type: Full time - Permanent. Monday to Friday 8am to 5pm but with flexibility to suit. Are you passionate about safety and security? Do you thrive in a dynamic environment where your expertise can make a real difference? Look no further! We are seeking dedicated professionals to join our client's family-run business-a leading independent fire and security solutions provider. About Us: With over 30 years of experience, we specialise in comprehensive fire and security solutions. Our services include supplying, installing, commissioning, and maintaining fire extinguishers, fire alarms, emergency lighting, access control systems, intruder alarms, and CCTV. As an NSI Gold-accredited company for both Fire and Security, we take pride in our commitment to excellence. Why Choose Us? Local Impact: Our growing franchise network across the UK provides personalised service, ensuring safety and security in their communities. Expertise: Our engineers are BAFE registered, bringing top-tier skills to every project. Respected Reputation: Since our formation in 1991, we have steadily grown to become one of the most respected solutions-led companies in the field. Role Overview: As an Engineer, you will assist in the installation and maintenance of fire and security equipment and expand your knowledge on different systems. Your workdays will be dynamic and diverse. One day, you might be installing fire extinguishers, while the next, you will be servicing a large commercial fire or intruder alarm system. Regardless of the task, one constant remains: you will always represent our client's business and recognise the importance of delivering exceptional customer service. Variety: No two days are the same. You will tackle exciting challenges and contribute to safety. Impact: Beyond fixing systems, you will safeguard lives and property. Community: Join our close-knit team and make a difference in your local area. The Important Bit - The Package: Local work around Swindon area 25 Days Annual Leave plus Bank Holidays Additional day off for your birthday Continuous ongoing training opportunities with direct access to training centre and support from the National Training Manager Company pension Company van, laptop, tablet, mobile phone, and uniform Permanent contract, Monday to Friday 8am to 5pm but with flexibility to suit. Opportunity to progress within the business across different departments or branches Private health insurance Profit share Key Requirements: Previous experience in maintaining and fault-finding fire alarms, or access control systems, intruder alarms and CCTV (further training will be available) along with minor works desirable Excellent interpersonal and communication skills Ability to manage own workload with minimal supervision Diligence and commitment to providing excellent customer service Full UK driving license Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858. More about us: We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of clients and fosters a positive and collaborative work environment. Applications are invited from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Hiring decisions are based on merit, qualifications, and business needs. We strive to create an inclusive culture where all employees feel valued and respected. As an equal opportunities' employer, we actively encourage candidates from underrepresented groups to apply. Please click APPLY to send your CV for this role. Candidates with the relevant experience or job title of; Fire Alarm Systems Engineer, Security Systems Engineer, Infrastructure Engineer, IT Infrastructure Systems Engineer, Technical Systems Engineer, also be considered for this role.
Feb 28, 2026
Full time
Job Title : Fire & Security Systems Engineer Location : Swindon Salary: 40,000 per year Job type: Full time - Permanent. Monday to Friday 8am to 5pm but with flexibility to suit. Are you passionate about safety and security? Do you thrive in a dynamic environment where your expertise can make a real difference? Look no further! We are seeking dedicated professionals to join our client's family-run business-a leading independent fire and security solutions provider. About Us: With over 30 years of experience, we specialise in comprehensive fire and security solutions. Our services include supplying, installing, commissioning, and maintaining fire extinguishers, fire alarms, emergency lighting, access control systems, intruder alarms, and CCTV. As an NSI Gold-accredited company for both Fire and Security, we take pride in our commitment to excellence. Why Choose Us? Local Impact: Our growing franchise network across the UK provides personalised service, ensuring safety and security in their communities. Expertise: Our engineers are BAFE registered, bringing top-tier skills to every project. Respected Reputation: Since our formation in 1991, we have steadily grown to become one of the most respected solutions-led companies in the field. Role Overview: As an Engineer, you will assist in the installation and maintenance of fire and security equipment and expand your knowledge on different systems. Your workdays will be dynamic and diverse. One day, you might be installing fire extinguishers, while the next, you will be servicing a large commercial fire or intruder alarm system. Regardless of the task, one constant remains: you will always represent our client's business and recognise the importance of delivering exceptional customer service. Variety: No two days are the same. You will tackle exciting challenges and contribute to safety. Impact: Beyond fixing systems, you will safeguard lives and property. Community: Join our close-knit team and make a difference in your local area. The Important Bit - The Package: Local work around Swindon area 25 Days Annual Leave plus Bank Holidays Additional day off for your birthday Continuous ongoing training opportunities with direct access to training centre and support from the National Training Manager Company pension Company van, laptop, tablet, mobile phone, and uniform Permanent contract, Monday to Friday 8am to 5pm but with flexibility to suit. Opportunity to progress within the business across different departments or branches Private health insurance Profit share Key Requirements: Previous experience in maintaining and fault-finding fire alarms, or access control systems, intruder alarms and CCTV (further training will be available) along with minor works desirable Excellent interpersonal and communication skills Ability to manage own workload with minimal supervision Diligence and commitment to providing excellent customer service Full UK driving license Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858. More about us: We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of clients and fosters a positive and collaborative work environment. Applications are invited from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Hiring decisions are based on merit, qualifications, and business needs. We strive to create an inclusive culture where all employees feel valued and respected. As an equal opportunities' employer, we actively encourage candidates from underrepresented groups to apply. Please click APPLY to send your CV for this role. Candidates with the relevant experience or job title of; Fire Alarm Systems Engineer, Security Systems Engineer, Infrastructure Engineer, IT Infrastructure Systems Engineer, Technical Systems Engineer, also be considered for this role.
Research & Development Director - Paper & Board Job Title: Research & Development Director - Paper & Board Salary: Highly Competitive Salary / Relocation & Outstanding Benefits Packaging This exciting and rarely available position comes with Relocation Assistance and offers mid-term career progression to VP level. Role reports to: VP Technology No. of Reports: 4 Our Client provides forward thinking technology led solutions for customers in paper and packaging. With several hundred patents, and customers on three continents, their scientists and application specialists help Paper and Board manufacturers make better products - and open the way for entirely new solutions while at the same time leading biomaterial sustainability advances. Having made significant breakthroughs in new applications and platform technologies, they are a leading global manufacturer within their sector. Their technology makes a valuable contribution to a sustainable circular economy with manufacturing locations in Europe, the Americas and Asia. This role is laboratory and office based and as the Paper and Board R&D Director, you will safely manage the day-to-day running of the Paper and Board R&D Team, ensuring a timely delivery of outputs to internal and external customers. Why should you apply? This position is varied and exciting in a very dynamic, international environment. You will be presented with the opportunity to not only help shape the R&D team, but the further expansion of the whole company. The site has a very well equipped R&D laboratory complex located in a desirable part of the UK. You will be offered a highly competitive salary, annual reviews, several types of bonuses, life assurance, income protection, health club membership reimbursement, generous pension, Perks at Work benefit platform, free employee assistance program, recruitment referral scheme, service awards, LinkedIn Learning account, work-life balance, social events, trust and flexibility, support of a great team and career development. Job Scope Manage the laboratory and pilot- scale technical aspects of the company's Paper and Board new customer acquisition and New Product Development projects. Play an active role in determining the company's strategy and tactics in the paper and board area. Identify training needs and development needs of employees under direct supervision. Key Tasks and Responsibilities Design, execution, analysis and reporting of lab-scale and pilot-scale papermaking studies as part of both short customer acquisition projects and New Product Development projects. Interface with commercial teams, customers and others. Assist Intellectual Property lawyers with maintenance and growth of IP portfolio. Develop data in support of regulatory allowances. Jointly develop the company position in Corporate Social Responsibility. Job Specifications BSC and PhD in Physical Sciences. Managerial experience. Detailed knowledge of laboratory-scale and pilot-scale papermaking and paper characterisation. Proven record of New Product Development. Experience with intellectual property, regulatory and corporate Social Responsibility aspects of project work. All enquiries and applications dealt with in strictest confidence CVs in MS Word format please, (.doc / .docx) Key Words: Paper, Paperboard, Papermaking, Paper Manufacture, Paper Science, Materials Science, Chemistry, Phd, Research & Development, R&D, Laboratory, New Product Development, NPD, Laboratory scale, Pilot scale.
Feb 28, 2026
Full time
Research & Development Director - Paper & Board Job Title: Research & Development Director - Paper & Board Salary: Highly Competitive Salary / Relocation & Outstanding Benefits Packaging This exciting and rarely available position comes with Relocation Assistance and offers mid-term career progression to VP level. Role reports to: VP Technology No. of Reports: 4 Our Client provides forward thinking technology led solutions for customers in paper and packaging. With several hundred patents, and customers on three continents, their scientists and application specialists help Paper and Board manufacturers make better products - and open the way for entirely new solutions while at the same time leading biomaterial sustainability advances. Having made significant breakthroughs in new applications and platform technologies, they are a leading global manufacturer within their sector. Their technology makes a valuable contribution to a sustainable circular economy with manufacturing locations in Europe, the Americas and Asia. This role is laboratory and office based and as the Paper and Board R&D Director, you will safely manage the day-to-day running of the Paper and Board R&D Team, ensuring a timely delivery of outputs to internal and external customers. Why should you apply? This position is varied and exciting in a very dynamic, international environment. You will be presented with the opportunity to not only help shape the R&D team, but the further expansion of the whole company. The site has a very well equipped R&D laboratory complex located in a desirable part of the UK. You will be offered a highly competitive salary, annual reviews, several types of bonuses, life assurance, income protection, health club membership reimbursement, generous pension, Perks at Work benefit platform, free employee assistance program, recruitment referral scheme, service awards, LinkedIn Learning account, work-life balance, social events, trust and flexibility, support of a great team and career development. Job Scope Manage the laboratory and pilot- scale technical aspects of the company's Paper and Board new customer acquisition and New Product Development projects. Play an active role in determining the company's strategy and tactics in the paper and board area. Identify training needs and development needs of employees under direct supervision. Key Tasks and Responsibilities Design, execution, analysis and reporting of lab-scale and pilot-scale papermaking studies as part of both short customer acquisition projects and New Product Development projects. Interface with commercial teams, customers and others. Assist Intellectual Property lawyers with maintenance and growth of IP portfolio. Develop data in support of regulatory allowances. Jointly develop the company position in Corporate Social Responsibility. Job Specifications BSC and PhD in Physical Sciences. Managerial experience. Detailed knowledge of laboratory-scale and pilot-scale papermaking and paper characterisation. Proven record of New Product Development. Experience with intellectual property, regulatory and corporate Social Responsibility aspects of project work. All enquiries and applications dealt with in strictest confidence CVs in MS Word format please, (.doc / .docx) Key Words: Paper, Paperboard, Papermaking, Paper Manufacture, Paper Science, Materials Science, Chemistry, Phd, Research & Development, R&D, Laboratory, New Product Development, NPD, Laboratory scale, Pilot scale.
Senior Facilities Manager Department: Site - Parks Employment Type: Full Time Location: BioCity - Glasgow Compensation: £55,000 - £65,000 / year Description MAPP is the UK's leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach. Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work. At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP. Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons. This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you! Title, Team and Role Summary Title: Senior Facilities Manager - BioCity Glasgow Team: Site - Parks Who Does This Role Report Into? Site Director Role Summary / Purpose and Scope The purpose of this role is to actively assist the Site Director in the leadership of the management of the BioCity Glasgow site and to deliver a first class service to both occupiers and clients. You will support the management of all operations, budgets, compliance, marketing, external positioning and exposure of the site within the academic and industry world in addition to supervising the operational teams and ensuring that the highest standards of customer services, management, maintenance and service are maintained, whilst having due regard to expenditure and current legislation. Skills, Knowledge and Values Skills (People & Technical) Ensures compliance with the highest standards, policies and procedures to include health, safety and compliance. Working with the site teams and the client to help set a strategy for the year in conjunction with the National Director (Ops). Work closely with the client and occupiers to ensure that facilities available are suitable and sufficient for the work being undertaken, identifying where improvements and alterations may be necessary. Work with the client and occupiers on the further development of laboratory growth and support space and support as necessary refurbishment and expansion plans for occupiers, drawing in specialist MAPP and external teams as necessary. Monitors budget performance at high level across the Site. Manages plans and budgets to assist in financial planning of the park and meets agreed targets of +/- variable budgets. Lead in achieving high standards of performance and delivery of client service together with MAPP central and Client teams. Identifies cost saving and performance enhancing opportunities & potential financial initiatives for the site whether local business based or of a scientific nature. Identifies additional business opportunities and presents these in a timely and appropriate manner. Seeks to improve and enhance the delivery of client service. Supporting and identifying change and controls and enhances change management, represents MAPP and clients values. Oversee the agreed marketing strategies for the Site at the required standard in both electronic and published format to ensure the brand awareness and inquiry levels are at the appropriate standard and level. Work with the Client on on site marketing initiatives and proposals in line with advice from retained marketing agents. Fostering relationships with the wider community including local authorities and govt bodies, local business community and local and national scientific and business community. Promotes high level of satisfaction among occupiers and client by promptly responding to their service requirements. Including, close budgetary monitoring, seeking innovative business initiatives in the local area and fostering relationships on site. Provides support to line manager and building occupiers as required. Fulfil the compliance and policy requirements in accordance with MAPP policies and procedures and the relevant legislative framework. Values & Behaviour Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable Embracing Change including Technology Engaging with the Big Picture Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally Achieving Results and Prioritise Work including attention to delivery to all stakeholders Innovative Solutions and Problem Solving Developing Self and Others and willing to Learn Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders. Strong written and verbal communications including report writing Experience and Salary Level of Experience / Certifications: 3 years experience of working in a similar role Science and wet and dry laboratory based experience would be desirable but not essential Working Hours: 9am - 5.30pm Monday - Friday Salary Range (Based on Experience): £55,000 - £65,000 per annum, depending on experience.
Feb 28, 2026
Full time
Senior Facilities Manager Department: Site - Parks Employment Type: Full Time Location: BioCity - Glasgow Compensation: £55,000 - £65,000 / year Description MAPP is the UK's leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach. Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work. At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP. Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons. This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you! Title, Team and Role Summary Title: Senior Facilities Manager - BioCity Glasgow Team: Site - Parks Who Does This Role Report Into? Site Director Role Summary / Purpose and Scope The purpose of this role is to actively assist the Site Director in the leadership of the management of the BioCity Glasgow site and to deliver a first class service to both occupiers and clients. You will support the management of all operations, budgets, compliance, marketing, external positioning and exposure of the site within the academic and industry world in addition to supervising the operational teams and ensuring that the highest standards of customer services, management, maintenance and service are maintained, whilst having due regard to expenditure and current legislation. Skills, Knowledge and Values Skills (People & Technical) Ensures compliance with the highest standards, policies and procedures to include health, safety and compliance. Working with the site teams and the client to help set a strategy for the year in conjunction with the National Director (Ops). Work closely with the client and occupiers to ensure that facilities available are suitable and sufficient for the work being undertaken, identifying where improvements and alterations may be necessary. Work with the client and occupiers on the further development of laboratory growth and support space and support as necessary refurbishment and expansion plans for occupiers, drawing in specialist MAPP and external teams as necessary. Monitors budget performance at high level across the Site. Manages plans and budgets to assist in financial planning of the park and meets agreed targets of +/- variable budgets. Lead in achieving high standards of performance and delivery of client service together with MAPP central and Client teams. Identifies cost saving and performance enhancing opportunities & potential financial initiatives for the site whether local business based or of a scientific nature. Identifies additional business opportunities and presents these in a timely and appropriate manner. Seeks to improve and enhance the delivery of client service. Supporting and identifying change and controls and enhances change management, represents MAPP and clients values. Oversee the agreed marketing strategies for the Site at the required standard in both electronic and published format to ensure the brand awareness and inquiry levels are at the appropriate standard and level. Work with the Client on on site marketing initiatives and proposals in line with advice from retained marketing agents. Fostering relationships with the wider community including local authorities and govt bodies, local business community and local and national scientific and business community. Promotes high level of satisfaction among occupiers and client by promptly responding to their service requirements. Including, close budgetary monitoring, seeking innovative business initiatives in the local area and fostering relationships on site. Provides support to line manager and building occupiers as required. Fulfil the compliance and policy requirements in accordance with MAPP policies and procedures and the relevant legislative framework. Values & Behaviour Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable Embracing Change including Technology Engaging with the Big Picture Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally Achieving Results and Prioritise Work including attention to delivery to all stakeholders Innovative Solutions and Problem Solving Developing Self and Others and willing to Learn Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders. Strong written and verbal communications including report writing Experience and Salary Level of Experience / Certifications: 3 years experience of working in a similar role Science and wet and dry laboratory based experience would be desirable but not essential Working Hours: 9am - 5.30pm Monday - Friday Salary Range (Based on Experience): £55,000 - £65,000 per annum, depending on experience.
Colliers International Deutschland Holding GmbH
Gloucester, Gloucestershire
Company Description Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialized property types. Colliers UK is headquartered in London, with over 1,200 professionals across 16 offices in the UK and Ireland. The role of the Customer Experience (CX) manager at The Forum is a dynamic and visionary role, working with the property management transformation team, to create a vibrant, dynamic, delivering memorable moments - everyday. CX Manager will have the unique opportunity to build an exciting destination in the heart of city, with customer experience, community, amenities, and technology at its core. CX Manager will lead the onsite marketing initiatives by managing The Forum's social media handle, execute the media façade content design, draft and deliver the engagement planner to ensure we achieve the highest occupiers satisfaction ratings. Job Description Basics done better - Ensure the fundamentals of customer services are followed and delivery to the highest standards Deliver a warm hospitality-style welcome and a fond farewell to clients, customers, and guests, ensuring they receive a unique experience throughout their time at the property Actively assist with marketing initiatives and viewing activity. Co-ordinate with all key stakeholders including the hotel to maximise value for the community. Create, plan and execute community, occupier & social value engagement initiatives working closely with the Beyond leadership team Launch & maintain property social media handles, as well as maintain a social media content planner Schedule and manage content for the external media façade as well as internal digital screen working closely with the site team, marketing partners and community stakeholders Manage and administer any customer services portal and app to drive engagement and adoption by the estate community Maintain and produce CX specified reports (pre and post execution data) Illustrate statistics on various matters such as occupancy level, energy consumption, specific BMS data, key depravation areas Obtain and evaluate CX feedback from customers, guests and stakeholders, draft improvement action plans Increase client, customer, guest and service partner loyalty and achieve highest satisfaction ratings Mapping property customer journeys in order to identify CX enhancement opportunities Lead by example and inspire wider onsite teams Track, oversee and optimise all customer interactions to build strong relations with all stakeholders Follow Beyond: Front of House standard operating procedures and guidelines Responding to telephone or email enquiries from internal or external clients in a professional manner, ensuring appropriate follow up on any actions as required Ensure property guest management processes are strictly followed Deal with complaints and offer prompt resolutions, elevate where necessary Proactively design processes and preventive measures to eliminate any complaints and service delivery shortfalls Ensure all front of house areas including the lounge are always immaculately presented Data processing and management of databases, ensuring accurate and timely import of information Firmly abide by Beyond: Front of House dress code and personal presentation policy Log any property faults/issues with the Facilities Management team Carry out daily/weekly walk arounds to personally engage with the occupiers Practice quality assurance inspections (internal & external) Qualifications Expertise & Professional Development You are the 'go to' person in your area of expertise/specialty for questions from your colleagues, clients and customers You are solutions focused, advising colleagues and stakeholders with solutions not problems Excellent knowledge of MS Office and social media platform management You demonstrate a keen interest in new technology and adoption strategies You have FOH/Events background in the hospitality sector Commercial Awareness & Value Add You are aware of the property's financial and business objectives You actively look for best practice ways of working, encouraging CX team interactions with clients, customers, guests and stakeholders You are confidently able to implement Beyond: Front of House department's onsite succession plan You possess commercial awareness and awareness of latest customer experience market trends You identify new initiatives for enhancing customer experiences Innovative Thinking & Agility You display creative and innovative thinking to deliver best in class CX You will demonstrate a sense of urgency Communication & Managing Expectations You actively listen and interpret key information from and to clients, customers, colleagues and service partners You manage and exceed expectations by prioritizing tasks You can tailor your message to different stakeholders to ensure that the correct message is received You will strive to anticipate needs and exceed expectations You will communicate to provide required information as well as offer prompt resolutions Service Excellence You demonstrate and role model the key behaviours of service excellence. You continually go above and beyond the expectation of your team and stakeholders You preempt the work required ensuring you are always delivering high levels of service Be flexible and open minded and positively adapt to any reasonable changes to your role (duties & responsibilities) proposed by your line manager and/or the Client High Quality Work You continuously look to improve the quality of your work and ensure quality control You demonstrate excellent organizational and time management skills Productivity & Efficiency You challenge where you see that time is wasted and tasks could be delivered more efficiently by focusing your energy on those tasks that are within your control Possess excellent oral and written communication skills Ability to produce detailed building management reports Collaboration You have strong trusting relationships and promote a culture of information sharing and cross working relationships You will create a positive and collaborative working environment Additional Information Service Excellence You are results and impact focused and go the extra mile to deliver the best CX You show reliance, even when under pressure and during challenging times You have an excellent change management mindset Personal Development You actively request, take on board and action any feedback to develop, as well as provide positive and constructive feedback to CX team You seek out and attend relevant personal and professional development such as training courses, new projects and assignments Professional Conduct & Integrity You are aware and can identify where professional conduct and integrity should be challenged, and act as a role model and advocate Colliers values Diversity & Inclusion You are involved in the Balance in Business initiatives for the organization and promote a culture of inclusivity free of bias, calling out inappropriate behaviours and conduct Community You represent community groups at internal and external events and look at how the onsite CX team can have an impact to the wider internal and external community. Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Feb 28, 2026
Full time
Company Description Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialized property types. Colliers UK is headquartered in London, with over 1,200 professionals across 16 offices in the UK and Ireland. The role of the Customer Experience (CX) manager at The Forum is a dynamic and visionary role, working with the property management transformation team, to create a vibrant, dynamic, delivering memorable moments - everyday. CX Manager will have the unique opportunity to build an exciting destination in the heart of city, with customer experience, community, amenities, and technology at its core. CX Manager will lead the onsite marketing initiatives by managing The Forum's social media handle, execute the media façade content design, draft and deliver the engagement planner to ensure we achieve the highest occupiers satisfaction ratings. Job Description Basics done better - Ensure the fundamentals of customer services are followed and delivery to the highest standards Deliver a warm hospitality-style welcome and a fond farewell to clients, customers, and guests, ensuring they receive a unique experience throughout their time at the property Actively assist with marketing initiatives and viewing activity. Co-ordinate with all key stakeholders including the hotel to maximise value for the community. Create, plan and execute community, occupier & social value engagement initiatives working closely with the Beyond leadership team Launch & maintain property social media handles, as well as maintain a social media content planner Schedule and manage content for the external media façade as well as internal digital screen working closely with the site team, marketing partners and community stakeholders Manage and administer any customer services portal and app to drive engagement and adoption by the estate community Maintain and produce CX specified reports (pre and post execution data) Illustrate statistics on various matters such as occupancy level, energy consumption, specific BMS data, key depravation areas Obtain and evaluate CX feedback from customers, guests and stakeholders, draft improvement action plans Increase client, customer, guest and service partner loyalty and achieve highest satisfaction ratings Mapping property customer journeys in order to identify CX enhancement opportunities Lead by example and inspire wider onsite teams Track, oversee and optimise all customer interactions to build strong relations with all stakeholders Follow Beyond: Front of House standard operating procedures and guidelines Responding to telephone or email enquiries from internal or external clients in a professional manner, ensuring appropriate follow up on any actions as required Ensure property guest management processes are strictly followed Deal with complaints and offer prompt resolutions, elevate where necessary Proactively design processes and preventive measures to eliminate any complaints and service delivery shortfalls Ensure all front of house areas including the lounge are always immaculately presented Data processing and management of databases, ensuring accurate and timely import of information Firmly abide by Beyond: Front of House dress code and personal presentation policy Log any property faults/issues with the Facilities Management team Carry out daily/weekly walk arounds to personally engage with the occupiers Practice quality assurance inspections (internal & external) Qualifications Expertise & Professional Development You are the 'go to' person in your area of expertise/specialty for questions from your colleagues, clients and customers You are solutions focused, advising colleagues and stakeholders with solutions not problems Excellent knowledge of MS Office and social media platform management You demonstrate a keen interest in new technology and adoption strategies You have FOH/Events background in the hospitality sector Commercial Awareness & Value Add You are aware of the property's financial and business objectives You actively look for best practice ways of working, encouraging CX team interactions with clients, customers, guests and stakeholders You are confidently able to implement Beyond: Front of House department's onsite succession plan You possess commercial awareness and awareness of latest customer experience market trends You identify new initiatives for enhancing customer experiences Innovative Thinking & Agility You display creative and innovative thinking to deliver best in class CX You will demonstrate a sense of urgency Communication & Managing Expectations You actively listen and interpret key information from and to clients, customers, colleagues and service partners You manage and exceed expectations by prioritizing tasks You can tailor your message to different stakeholders to ensure that the correct message is received You will strive to anticipate needs and exceed expectations You will communicate to provide required information as well as offer prompt resolutions Service Excellence You demonstrate and role model the key behaviours of service excellence. You continually go above and beyond the expectation of your team and stakeholders You preempt the work required ensuring you are always delivering high levels of service Be flexible and open minded and positively adapt to any reasonable changes to your role (duties & responsibilities) proposed by your line manager and/or the Client High Quality Work You continuously look to improve the quality of your work and ensure quality control You demonstrate excellent organizational and time management skills Productivity & Efficiency You challenge where you see that time is wasted and tasks could be delivered more efficiently by focusing your energy on those tasks that are within your control Possess excellent oral and written communication skills Ability to produce detailed building management reports Collaboration You have strong trusting relationships and promote a culture of information sharing and cross working relationships You will create a positive and collaborative working environment Additional Information Service Excellence You are results and impact focused and go the extra mile to deliver the best CX You show reliance, even when under pressure and during challenging times You have an excellent change management mindset Personal Development You actively request, take on board and action any feedback to develop, as well as provide positive and constructive feedback to CX team You seek out and attend relevant personal and professional development such as training courses, new projects and assignments Professional Conduct & Integrity You are aware and can identify where professional conduct and integrity should be challenged, and act as a role model and advocate Colliers values Diversity & Inclusion You are involved in the Balance in Business initiatives for the organization and promote a culture of inclusivity free of bias, calling out inappropriate behaviours and conduct Community You represent community groups at internal and external events and look at how the onsite CX team can have an impact to the wider internal and external community. Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer(min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information center to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Feb 28, 2026
Full time
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer(min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information center to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Posted Thursday 19 February 2026 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £14.85 per hour Shift Pattern: Monday - Friday 07:00 - 19:00 Location: London W1S 1JD Role Requirements: SIA License Benefits include: Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership : Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Feb 28, 2026
Full time
Posted Thursday 19 February 2026 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £14.85 per hour Shift Pattern: Monday - Friday 07:00 - 19:00 Location: London W1S 1JD Role Requirements: SIA License Benefits include: Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership : Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
