Revenues Officer Wallfields, Pegs Lane, Hertford, Hertfordshire, SG13 8EQ Contract Type: Permanent Contract Full-time permanent position. Partial remote working available with rota-based office days on passing probation and training. Salary: £31,751 to £35,163 (inclusive of local weighting) Working Hours: 37 Job Category: Revenue and Benefits Job Introduction Are you a focused, enthusiastic worker and team player who enjoys a professional, fast paced, customer facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through determining liability, applying discounts and exemptions, and taking relevant recovery action alongside the day to day administration of all accounts. What will you be doing? Support the shared service managers in all aspects of the shared services' functions and operations. Ensure a full working knowledge of relevant legislation and IT applications to enable the efficient carrying out of the duties attached to the post. Answer and deal with telephone, written, or face to face enquiries from customers and stakeholders, as appropriate, providing explanations and clarification of decisions and actions taken and general advice and guidance relating to legislation, policy and procedures. Identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. Identify and award council tax discounts and exemptions where appropriate. Actively encourage the take up of available benefits, allowances, and discounts. Set up Direct Debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. Identify accounts requiring recovery action and take such action as appropriate in the case of non payment. Decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. Keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. Identify possible irregularities in benefit claims, discounts, and exemptions, and refer these cases to the Fraud Team. Assist with the development and implementation of new working methods and systems. Maintain an up to date awareness of other welfare benefits and refer cases to Visiting Officers and Welfare and Money Advice agencies as appropriate. About you Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows based Office packages. Ability to work as part of a team, willing to assist others, but also take responsibility for own work as required. Ability to prioritise and work accurately to targets and deadlines. Good word processing and IT skills, including an ability to use online computer systems to interrogate and update data. Self motivated, enthusiastic, and able to deal with a heavy and varied workload. Ability to deal with difficult situations. Ability to maintain concentration in a busy environment. Ability to work methodically, accurately and thoroughly, paying close attention to detail. Ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, face to face, or via phone, email or letter. What can we offer you? Opportunities for growth and cross department working, learning new skills and service areas days' annual leave rising to 34 days with 5 years' local government service Usage of our e fleet during business hours for business related visits Employee well being programme Employee events group Regular opportunities to socialise with other teams within the council Flexible working arrangements, including flexi time Up to 50% working from home for eligible posts Free parking in our offices and select council owned car parks during business hours Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP) Local Government pension scheme Discounts at council owned leisure centres Opportunity to network with colleagues across councils in Hertfordshire and the East of England Professional environment where your career path really matters, and your development is supported by the organisation How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager, or Elaine Chapman, Senior Revenues Officer. Closing date: 19.04.2026 at Midnight Interviews will be held the week of 27.04 05.2026 We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website.
Apr 13, 2026
Full time
Revenues Officer Wallfields, Pegs Lane, Hertford, Hertfordshire, SG13 8EQ Contract Type: Permanent Contract Full-time permanent position. Partial remote working available with rota-based office days on passing probation and training. Salary: £31,751 to £35,163 (inclusive of local weighting) Working Hours: 37 Job Category: Revenue and Benefits Job Introduction Are you a focused, enthusiastic worker and team player who enjoys a professional, fast paced, customer facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through determining liability, applying discounts and exemptions, and taking relevant recovery action alongside the day to day administration of all accounts. What will you be doing? Support the shared service managers in all aspects of the shared services' functions and operations. Ensure a full working knowledge of relevant legislation and IT applications to enable the efficient carrying out of the duties attached to the post. Answer and deal with telephone, written, or face to face enquiries from customers and stakeholders, as appropriate, providing explanations and clarification of decisions and actions taken and general advice and guidance relating to legislation, policy and procedures. Identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. Identify and award council tax discounts and exemptions where appropriate. Actively encourage the take up of available benefits, allowances, and discounts. Set up Direct Debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. Identify accounts requiring recovery action and take such action as appropriate in the case of non payment. Decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. Keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. Identify possible irregularities in benefit claims, discounts, and exemptions, and refer these cases to the Fraud Team. Assist with the development and implementation of new working methods and systems. Maintain an up to date awareness of other welfare benefits and refer cases to Visiting Officers and Welfare and Money Advice agencies as appropriate. About you Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows based Office packages. Ability to work as part of a team, willing to assist others, but also take responsibility for own work as required. Ability to prioritise and work accurately to targets and deadlines. Good word processing and IT skills, including an ability to use online computer systems to interrogate and update data. Self motivated, enthusiastic, and able to deal with a heavy and varied workload. Ability to deal with difficult situations. Ability to maintain concentration in a busy environment. Ability to work methodically, accurately and thoroughly, paying close attention to detail. Ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, face to face, or via phone, email or letter. What can we offer you? Opportunities for growth and cross department working, learning new skills and service areas days' annual leave rising to 34 days with 5 years' local government service Usage of our e fleet during business hours for business related visits Employee well being programme Employee events group Regular opportunities to socialise with other teams within the council Flexible working arrangements, including flexi time Up to 50% working from home for eligible posts Free parking in our offices and select council owned car parks during business hours Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP) Local Government pension scheme Discounts at council owned leisure centres Opportunity to network with colleagues across councils in Hertfordshire and the East of England Professional environment where your career path really matters, and your development is supported by the organisation How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager, or Elaine Chapman, Senior Revenues Officer. Closing date: 19.04.2026 at Midnight Interviews will be held the week of 27.04 05.2026 We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website.
Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts
Apr 13, 2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts
A leading multidisciplinary consultancy based in London is seeking a Graduate Project Manager to join their growing team. This is an excellent opportunity for a Graduate Project Manager to kick-start their career within a highly respected consultancy delivering landmark buildings and high-profile developments. The successful Graduate Project Manager will benefit from a structured environment that supports both personal and professional growth, with clear progression towards chartership. This Graduate Project Manager role offers exposure to a wide range of sectors and the chance to work alongside experienced industry professionals from day one. The Graduate Project Manager's role The Graduate Project Manager will support the delivery of construction and property projects across multiple sectors. The Graduate Project Manager will assist in preparing technical reports, meeting minutes and project documentation, while developing an understanding of programmes and financial management. The Graduate Project Manager will work closely with developers, contractors and consultants, building strong professional relationships. Responsibilities will include supporting risk management processes, quality inspections and bid submissions, as well as assisting senior team members in delivering projects successfully. The Graduate Project Manager will also contribute to wider business activities, including CSR initiatives and industry engagement. The Graduate Project Manager The ideal Graduate Project Manager will be motivated, inquisitive and eager to develop a career within project management. A relevant degree in construction, project management, quantity surveying or a related discipline is preferred. Candidates from other degree backgrounds will be considered if willing to undertake a RICS-accredited conversion course. In Return? £32,000 - £37,000 salary (commensurate with experience) Full support towards RICS chartership (APC) Mentorship from experienced professionals Exposure to landmark and diverse projects Opportunities to engage in community and sustainability initiatives Graduate Project Manager Assistant Project Manager Construction Graduate RICS APC London Consultancy Built Environment
Apr 13, 2026
Full time
A leading multidisciplinary consultancy based in London is seeking a Graduate Project Manager to join their growing team. This is an excellent opportunity for a Graduate Project Manager to kick-start their career within a highly respected consultancy delivering landmark buildings and high-profile developments. The successful Graduate Project Manager will benefit from a structured environment that supports both personal and professional growth, with clear progression towards chartership. This Graduate Project Manager role offers exposure to a wide range of sectors and the chance to work alongside experienced industry professionals from day one. The Graduate Project Manager's role The Graduate Project Manager will support the delivery of construction and property projects across multiple sectors. The Graduate Project Manager will assist in preparing technical reports, meeting minutes and project documentation, while developing an understanding of programmes and financial management. The Graduate Project Manager will work closely with developers, contractors and consultants, building strong professional relationships. Responsibilities will include supporting risk management processes, quality inspections and bid submissions, as well as assisting senior team members in delivering projects successfully. The Graduate Project Manager will also contribute to wider business activities, including CSR initiatives and industry engagement. The Graduate Project Manager The ideal Graduate Project Manager will be motivated, inquisitive and eager to develop a career within project management. A relevant degree in construction, project management, quantity surveying or a related discipline is preferred. Candidates from other degree backgrounds will be considered if willing to undertake a RICS-accredited conversion course. In Return? £32,000 - £37,000 salary (commensurate with experience) Full support towards RICS chartership (APC) Mentorship from experienced professionals Exposure to landmark and diverse projects Opportunities to engage in community and sustainability initiatives Graduate Project Manager Assistant Project Manager Construction Graduate RICS APC London Consultancy Built Environment
A leading commercial real estate firm is seeking an Assistant Building Manager for the Walbrook Building in London. The role involves supporting the Building Manager in daily operations, health and safety compliance, and managing onsite personnel. Ideal candidates will have facilities management experience, excellent communication skills, and a strong understanding of health and safety legislation. This full-time position offers an opportunity to contribute to a dynamic team and ensure high-quality service in property management.
Apr 13, 2026
Full time
A leading commercial real estate firm is seeking an Assistant Building Manager for the Walbrook Building in London. The role involves supporting the Building Manager in daily operations, health and safety compliance, and managing onsite personnel. Ideal candidates will have facilities management experience, excellent communication skills, and a strong understanding of health and safety legislation. This full-time position offers an opportunity to contribute to a dynamic team and ensure high-quality service in property management.
ABOUT THE ROLE As a Head of Maintenance at a Barchester care home, you'll make sure we have a clean and well maintained environment so that residents feel at home and staff can do their jobs well. Creating a warm and welcoming atmosphere is part of our commitment to delivering first class care and support. You can expect plenty of variety as a Head of Maintenance with us. You'll turn your hand to all sorts of tasks within the care home building as well as in the gardens and grounds. That could mean fixing a leaky tap one minute and planting some new bulbs the next. You should be comfortable working alone, leading a team and supporting the General Manager with annual budget planning. We'll also need you to liaise with contractors on jobs that fall outside the expertise of your team. ABOUT YOU The wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester - you'll make sure all work is carried out with sensitivity to their needs. With hands on experience of property maintenance, you'll have at least one trade skill and, ideally, a proven ability to undertake a wide range of maintenance tasks. You should be reliable and flexible when it comes to your working hours. This role also calls for a full UK driving licence, IT literacy and GCSEs in Maths and English (or equivalent). REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our 'Refer a Friend' bonus scheme 'Employee of the Month' rewards and 'Long Service Awards' And so much more! If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Apr 13, 2026
Full time
ABOUT THE ROLE As a Head of Maintenance at a Barchester care home, you'll make sure we have a clean and well maintained environment so that residents feel at home and staff can do their jobs well. Creating a warm and welcoming atmosphere is part of our commitment to delivering first class care and support. You can expect plenty of variety as a Head of Maintenance with us. You'll turn your hand to all sorts of tasks within the care home building as well as in the gardens and grounds. That could mean fixing a leaky tap one minute and planting some new bulbs the next. You should be comfortable working alone, leading a team and supporting the General Manager with annual budget planning. We'll also need you to liaise with contractors on jobs that fall outside the expertise of your team. ABOUT YOU The wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester - you'll make sure all work is carried out with sensitivity to their needs. With hands on experience of property maintenance, you'll have at least one trade skill and, ideally, a proven ability to undertake a wide range of maintenance tasks. You should be reliable and flexible when it comes to your working hours. This role also calls for a full UK driving licence, IT literacy and GCSEs in Maths and English (or equivalent). REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our 'Refer a Friend' bonus scheme 'Employee of the Month' rewards and 'Long Service Awards' And so much more! If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Building Manager - The Ship Canal (12 Month FTC), Manchester, UKJob ID267247Posted01-Apr-2026Service lineAdvisory SegmentRole typeFull-timeAreas of InterestBuilding ManagementLocation(s)Manchester - England - United Kingdom of Great Britain and Northern Ireland Role Purpose Manage the day to day operational activities in line with all health and safety, environmental and company procedures, legislative requirements, budgetary costs and client/tenant requirements in line with the required customer service criteria and key performance indicators.The properties are a medium premises located within Manchester City Centre. The successful candidate will be part of a site team of two/three and will be an essential asset to the property, colleagues, clients and occupiers. Key Responsibilities Commercial Preparation, control and monitoring of the service charge budget in accordance with the client's budgetary agreement and the time scales set by the business, in conjunction with the Senior Facilities Manager. To prepare management reports in accordance with the needs of the business.Compliance To be responsible for all health and safety compliance. This includes ensuring that all health and safety audits, fire and other evacuations are carried out on a regular basis in accordance with the laid down requirements, the emergency plan and related site maps are continually update and that Meridian (Health and Safety tool) is regularly updated etc. To proactively manage risk and deal with insurance compliance onsite with regards to both public and statutory bodies as applicable. Ensure a Crisis Management plan is in place that this is reviewed and tested annually. To assist with the compilation of external contracts in conjunction with the Senior Facilities Manager and the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy. To compile and maintain all required management information and records relating to the site. This includes asset register, emergency plans, plant testing, etc. To liaise with local authorities as appropriate. Any other duties as in accordance with the needs of the business.Customer Service and Quality To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes ensuring the agreed planned maintenance programme is carried out in accordance with the laid sown timetables and monitoring FM works on site including the required liaison with service providers and/or contractors. To further development and maintain excellent occupier relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings. To oversee and regularly review the work carried out by contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement.People Management Direct line management responsibility of on-site CBREMS personnel. This includes ensuring that all personnel are trained in accordance with the requirements of their role. Carrying out regular performance reviews including annual appraisals and the setting of objectives. Ensure all appraisals are carried out in accordance with the required standard and company time table. This includes the setting and reviewing of SMART "value added" objectives and regular performance reviews. Person Specification/Requirements Educated to degree level or equivalent Previous experience of facilities management of property or portfolio of properties. This includes Line Management responsibility for Company personnel and contractors and management of service agreements. Knowledge of the technical aspect of premises management. Excellent customer service, interpersonal and communication skills. Good awareness of Health and Safety legislation and knowledge of environmental protection requirements. IT literate together with an understanding and experience of industry specific IT applications. Ability to work on own initiative and within a pressurised environment. IOSH qualification. IWFM qualification desirable. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Share Building Manager - The Ship Canal (12 Month FTC), Manchester, UK with a friend via e-mail
Apr 13, 2026
Full time
Building Manager - The Ship Canal (12 Month FTC), Manchester, UKJob ID267247Posted01-Apr-2026Service lineAdvisory SegmentRole typeFull-timeAreas of InterestBuilding ManagementLocation(s)Manchester - England - United Kingdom of Great Britain and Northern Ireland Role Purpose Manage the day to day operational activities in line with all health and safety, environmental and company procedures, legislative requirements, budgetary costs and client/tenant requirements in line with the required customer service criteria and key performance indicators.The properties are a medium premises located within Manchester City Centre. The successful candidate will be part of a site team of two/three and will be an essential asset to the property, colleagues, clients and occupiers. Key Responsibilities Commercial Preparation, control and monitoring of the service charge budget in accordance with the client's budgetary agreement and the time scales set by the business, in conjunction with the Senior Facilities Manager. To prepare management reports in accordance with the needs of the business.Compliance To be responsible for all health and safety compliance. This includes ensuring that all health and safety audits, fire and other evacuations are carried out on a regular basis in accordance with the laid down requirements, the emergency plan and related site maps are continually update and that Meridian (Health and Safety tool) is regularly updated etc. To proactively manage risk and deal with insurance compliance onsite with regards to both public and statutory bodies as applicable. Ensure a Crisis Management plan is in place that this is reviewed and tested annually. To assist with the compilation of external contracts in conjunction with the Senior Facilities Manager and the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy. To compile and maintain all required management information and records relating to the site. This includes asset register, emergency plans, plant testing, etc. To liaise with local authorities as appropriate. Any other duties as in accordance with the needs of the business.Customer Service and Quality To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes ensuring the agreed planned maintenance programme is carried out in accordance with the laid sown timetables and monitoring FM works on site including the required liaison with service providers and/or contractors. To further development and maintain excellent occupier relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings. To oversee and regularly review the work carried out by contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement.People Management Direct line management responsibility of on-site CBREMS personnel. This includes ensuring that all personnel are trained in accordance with the requirements of their role. Carrying out regular performance reviews including annual appraisals and the setting of objectives. Ensure all appraisals are carried out in accordance with the required standard and company time table. This includes the setting and reviewing of SMART "value added" objectives and regular performance reviews. Person Specification/Requirements Educated to degree level or equivalent Previous experience of facilities management of property or portfolio of properties. This includes Line Management responsibility for Company personnel and contractors and management of service agreements. Knowledge of the technical aspect of premises management. Excellent customer service, interpersonal and communication skills. Good awareness of Health and Safety legislation and knowledge of environmental protection requirements. IT literate together with an understanding and experience of industry specific IT applications. Ability to work on own initiative and within a pressurised environment. IOSH qualification. IWFM qualification desirable. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Share Building Manager - The Ship Canal (12 Month FTC), Manchester, UK with a friend via e-mail
Location Newport, NP10 8QQ About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data. Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard. Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team. Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps. Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes. Experience in conducting usability testing, either independently or collaboratively with user researchers. Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system. Experience in leading community of practice activities. Proven ability to mentor and coach designers across the UCD profession.
Apr 13, 2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data. Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard. Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team. Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps. Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes. Experience in conducting usability testing, either independently or collaboratively with user researchers. Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system. Experience in leading community of practice activities. Proven ability to mentor and coach designers across the UCD profession.
Wards of Kent The Package Basic Salary: £23,000 (plus guaranteed earnings for the first 3 months!) Realistic Earnings (including commission): £35,000 - £40,000 Car Allowance: £2,500 or Company Car (Drive in style!) Work Pattern: 5 days a week, flexible schedule, with some (enjoy 2 Saturdays on, one off!) - We've got your work-life balance covered! Additional Benefits: Holiday Commission, 33 days paid holiday, Extra day off for your birthday, Pension and Life Insurance, Company Rewards and Incentives, Structured Career Path, Financial Sponsorship for EA Qualifications, Employee Assistance Scheme, Paid entry fees for charity events What's in it for YOU? Competitive salary with uncapped rewards - The more you put in, the more you get out Company car or car allowance - Zoom around in style A company that values people - 4.6/5 on Trustpilot Yearly feedback from staff - 90%+ satisfaction in employee surveys Sponsorship for Property Mark qualifications - Keep growing with us Opportunity to support charities - Paid entry for events, because giving back matters The Job: Give expert marketing advice to help customers get the best sale price List properties and secure top prices for vendors Stay ahead of market trends, building your reputation as the go-to expert Find new leads and generate business to keep things booming Work closely with your team, matching properties with the perfect buyers Help manage the branch and drive profitability Motivate and inspire your team - help run morning meetings when the Branch Manager is away The Person: Great at building relationships and turning valuations into listings Driven, passionate and thrive under pressure Self-motivated and love making the ordinary extraordinary Genuinely care about helping customers on your journey Strong work ethic, with honesty, trust and respect as your values At Wards of Kent, work is more than just work - it's about having fun, growing, and achieving greatness together. Our team is like a family where everyone thrives, learns and celebrates along the way. Ready to make an impact and take your career to the next level? Let's chat!
Apr 13, 2026
Full time
Wards of Kent The Package Basic Salary: £23,000 (plus guaranteed earnings for the first 3 months!) Realistic Earnings (including commission): £35,000 - £40,000 Car Allowance: £2,500 or Company Car (Drive in style!) Work Pattern: 5 days a week, flexible schedule, with some (enjoy 2 Saturdays on, one off!) - We've got your work-life balance covered! Additional Benefits: Holiday Commission, 33 days paid holiday, Extra day off for your birthday, Pension and Life Insurance, Company Rewards and Incentives, Structured Career Path, Financial Sponsorship for EA Qualifications, Employee Assistance Scheme, Paid entry fees for charity events What's in it for YOU? Competitive salary with uncapped rewards - The more you put in, the more you get out Company car or car allowance - Zoom around in style A company that values people - 4.6/5 on Trustpilot Yearly feedback from staff - 90%+ satisfaction in employee surveys Sponsorship for Property Mark qualifications - Keep growing with us Opportunity to support charities - Paid entry for events, because giving back matters The Job: Give expert marketing advice to help customers get the best sale price List properties and secure top prices for vendors Stay ahead of market trends, building your reputation as the go-to expert Find new leads and generate business to keep things booming Work closely with your team, matching properties with the perfect buyers Help manage the branch and drive profitability Motivate and inspire your team - help run morning meetings when the Branch Manager is away The Person: Great at building relationships and turning valuations into listings Driven, passionate and thrive under pressure Self-motivated and love making the ordinary extraordinary Genuinely care about helping customers on your journey Strong work ethic, with honesty, trust and respect as your values At Wards of Kent, work is more than just work - it's about having fun, growing, and achieving greatness together. Our team is like a family where everyone thrives, learns and celebrates along the way. Ready to make an impact and take your career to the next level? Let's chat!
A property management company based in Weston-Super-Mare is seeking an experienced Lettings Property Management Centre Assistant Manager. In this role, you will manage a portfolio of properties, ensure legal compliance, and assist in training team members. Candidates should have at least 3 years of property management experience and preferably hold a Level 3 qualification in Lettings and Property Management. This full-time role requires strong organizational skills and the ability to communicate effectively with all stakeholders.
Apr 13, 2026
Full time
A property management company based in Weston-Super-Mare is seeking an experienced Lettings Property Management Centre Assistant Manager. In this role, you will manage a portfolio of properties, ensure legal compliance, and assist in training team members. Candidates should have at least 3 years of property management experience and preferably hold a Level 3 qualification in Lettings and Property Management. This full-time role requires strong organizational skills and the ability to communicate effectively with all stakeholders.
Revenues Assistant Officer Location: Wallfields, Pegs Lane, Hertford, Hertfordshire Contract Type: Permanent Contract Details: 37 hours, full-time, permanent position, home working available with office working on a rota basis on passing of probation and training Salary: £29,793 - £31,751 (inclusive of local weighting) Job Category: Revenue and Benefits Job Introduction Are you an enthusiastic worker and team player who enjoys a professional, fast-paced, customer-facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through administering discount and exemption reviews, reporting work to ensure records are accurate, and making decisions over liability and recovery methods. What will you be doing? Some key responsibilities include: To identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. To set up direct debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. To identify accounts requiring recovery action and to take such action as appropriate in the case of non-payment. To decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. To keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. To provide a customer interface with members of the public or their representatives, in writing. To assist in the administration and processing of discount and exemption reviews. To carry out duties to support the work of the shared service managers, including a range of administrative and clerical tasks. To provide administrative support to remote and home workers. About you As an ideal candidate, you will have: Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows-based office packages. The ability to work as part of a team, willing to assist others, but also take responsibility for one's own work as required. The ability to prioritise and work accurately to targets and deadlines. Good Word processing and IT skills, including the ability to use an online computer system to interrogate and update data. A self motivated, enthusiastic approach, with the ability to deal with a heavy and varied workload. The ability to deal with difficult situations. The ability to maintain concentration in a busy environment. The ability to work methodically, accurately, and thoroughly, paying close attention to detail. The ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, both via email and letter. What can we offer you? We can offer you: Opportunities for growth and cross department working, learning new skills and service areas. days' annual leave, rising to 34 days with five years' local government service. Usage of our e fleet during business hours for business related visits. Employee well being programme. Employee events group. Regular opportunities to socialise with other teams within the council. Flexible working arrangements, including flexi time. Up to 50% working from home for eligible posts. Free parking in our offices and select council owned car parks during business hours. Access to well being and occupational health schemes, such as the Employee Assistance Programme (EAP). Local Government pension scheme. Discounts at council owned leisure centres. Opportunity to network with colleagues across councils in Hertfordshire and the East of England. Professional environment where your career path really matters, and your development is supported by the organisation. How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager or Elaine Chapman, Senior Revenues Officer. Closing date 19.04.2026 at Midnight Interviews Interviews will be held the week of 27.04.2026 - 01.05.2026. We, as a council, are ambitious. To find out more about our ambitions and what it's like working at East Herts, hear from our employees on our careers site. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme.
Apr 13, 2026
Full time
Revenues Assistant Officer Location: Wallfields, Pegs Lane, Hertford, Hertfordshire Contract Type: Permanent Contract Details: 37 hours, full-time, permanent position, home working available with office working on a rota basis on passing of probation and training Salary: £29,793 - £31,751 (inclusive of local weighting) Job Category: Revenue and Benefits Job Introduction Are you an enthusiastic worker and team player who enjoys a professional, fast-paced, customer-facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through administering discount and exemption reviews, reporting work to ensure records are accurate, and making decisions over liability and recovery methods. What will you be doing? Some key responsibilities include: To identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. To set up direct debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. To identify accounts requiring recovery action and to take such action as appropriate in the case of non-payment. To decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. To keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. To provide a customer interface with members of the public or their representatives, in writing. To assist in the administration and processing of discount and exemption reviews. To carry out duties to support the work of the shared service managers, including a range of administrative and clerical tasks. To provide administrative support to remote and home workers. About you As an ideal candidate, you will have: Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows-based office packages. The ability to work as part of a team, willing to assist others, but also take responsibility for one's own work as required. The ability to prioritise and work accurately to targets and deadlines. Good Word processing and IT skills, including the ability to use an online computer system to interrogate and update data. A self motivated, enthusiastic approach, with the ability to deal with a heavy and varied workload. The ability to deal with difficult situations. The ability to maintain concentration in a busy environment. The ability to work methodically, accurately, and thoroughly, paying close attention to detail. The ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, both via email and letter. What can we offer you? We can offer you: Opportunities for growth and cross department working, learning new skills and service areas. days' annual leave, rising to 34 days with five years' local government service. Usage of our e fleet during business hours for business related visits. Employee well being programme. Employee events group. Regular opportunities to socialise with other teams within the council. Flexible working arrangements, including flexi time. Up to 50% working from home for eligible posts. Free parking in our offices and select council owned car parks during business hours. Access to well being and occupational health schemes, such as the Employee Assistance Programme (EAP). Local Government pension scheme. Discounts at council owned leisure centres. Opportunity to network with colleagues across councils in Hertfordshire and the East of England. Professional environment where your career path really matters, and your development is supported by the organisation. How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager or Elaine Chapman, Senior Revenues Officer. Closing date 19.04.2026 at Midnight Interviews Interviews will be held the week of 27.04.2026 - 01.05.2026. We, as a council, are ambitious. To find out more about our ambitions and what it's like working at East Herts, hear from our employees on our careers site. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme.
An excellent opportunity for an experienced Business Development Manager to join a well-established company! Job Title: Business Development Manager - Bespoke Kitchens & Cabinetry Job Type: Full-Time, Permanent. Salary: Competitive Salary, Negotiable Depending on Experience. Location: Surrey About The Company: They are a specialist cabinet manufacturing company dedicated to designing, crafting and installing exceptional bespoke kitchens and cabinetry. With a strong reputation for quality and craftsmanship, they are entering an exciting phase of growth-and they are looking for a talented Business Development Manager to help take them to the next level. Based in Surrey, they work across the surrounding counties, delivering a fully end-to-end service to discerning residential clients. This is a fantastic opportunity to join a growing, design-led business and play a key role in shaping its future. The Role Working closely with the directors, you will be responsible for developing and executing a strategic growth plan, expanding our network, and driving new business opportunities. Key responsibilities include: Proactively identifying, targeting and securing new trade clients, including interior designers, property developers and architects Building and nurturing long-term relationships to generate a consistent pipeline of high-quality leads Identifying and developing new growth opportunities and revenue streams Creating and implementing a structured partner programme Negotiating commercial agreements and contracts Representing Lucas Grant at trade shows, networking events and industry functions Collaborating with the marketing team to support brand growth and lead generation Preparing and delivering compelling business proposals and presentations About You We're looking for a motivated, commercially minded individual who thrives in a relationship-driven environment. You will ideally have: A proven track record in sales and business development, preferably within KBB, interiors, or premium home design The ability to work independently and take initiative Strong interpersonal skills with a natural ability to build lasting relationships Excellent communication, organisational and presentation skills A results-driven mindset with a proactive approach A full UK driving licence Company Benefits: Be part of a growing, design-led business with ambitious plans Work closely with the founders and have real influence on the company's direction Join a supportive, quality-focused team that takes pride in its work Flexible working options (part-time or full-time considered) Competitive salary (dependent on experience) plus profit-related bonus scheme If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Apr 13, 2026
Full time
An excellent opportunity for an experienced Business Development Manager to join a well-established company! Job Title: Business Development Manager - Bespoke Kitchens & Cabinetry Job Type: Full-Time, Permanent. Salary: Competitive Salary, Negotiable Depending on Experience. Location: Surrey About The Company: They are a specialist cabinet manufacturing company dedicated to designing, crafting and installing exceptional bespoke kitchens and cabinetry. With a strong reputation for quality and craftsmanship, they are entering an exciting phase of growth-and they are looking for a talented Business Development Manager to help take them to the next level. Based in Surrey, they work across the surrounding counties, delivering a fully end-to-end service to discerning residential clients. This is a fantastic opportunity to join a growing, design-led business and play a key role in shaping its future. The Role Working closely with the directors, you will be responsible for developing and executing a strategic growth plan, expanding our network, and driving new business opportunities. Key responsibilities include: Proactively identifying, targeting and securing new trade clients, including interior designers, property developers and architects Building and nurturing long-term relationships to generate a consistent pipeline of high-quality leads Identifying and developing new growth opportunities and revenue streams Creating and implementing a structured partner programme Negotiating commercial agreements and contracts Representing Lucas Grant at trade shows, networking events and industry functions Collaborating with the marketing team to support brand growth and lead generation Preparing and delivering compelling business proposals and presentations About You We're looking for a motivated, commercially minded individual who thrives in a relationship-driven environment. You will ideally have: A proven track record in sales and business development, preferably within KBB, interiors, or premium home design The ability to work independently and take initiative Strong interpersonal skills with a natural ability to build lasting relationships Excellent communication, organisational and presentation skills A results-driven mindset with a proactive approach A full UK driving licence Company Benefits: Be part of a growing, design-led business with ambitious plans Work closely with the founders and have real influence on the company's direction Join a supportive, quality-focused team that takes pride in its work Flexible working options (part-time or full-time considered) Competitive salary (dependent on experience) plus profit-related bonus scheme If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Description About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Role We seek a Project Manager who can be based in any of our UK offices (London, Manchester, Leeds, Birmingham - hybrid working, EMEA wide travel). The Project Manager will oversee all phases of construction and real estate projects-from initiation through planning, design, execution, and closeout-to ensure successful delivery within scope, schedule, budget, and quality standards. Acting as the primary liaison between clients, consultants, contractors, and internal teams, the PM drives effective communication, cost control, risk management, and stakeholder satisfaction. Key Responsibilities Project Leadership & Delivery Manage multiple concurrent projects, including ground up construction, interior fit outs, renovations, and infrastructure upgrades. Develop and maintain project scopes, budgets, schedules, and resource plans in alignment with client goals and organizational standards. Oversee all project phases-due diligence, design, permitting, construction, and financial closeout. Ensure compliance with legal and regulatory requirements. Conduct site inspections, coordinate construction activities, and manage technical and architectural deliverables. Monitor project performance against KPIs, budgets, and milestones, providing regular progress reports and risk assessments. Financial & Contract Management Prepare, track, and reconcile budgets, forecasts, and funding requests. Lead procurement activities, including RFP development, bid evaluation, contract negotiation, and vendor selection. Administer purchase orders, change orders, and invoices; ensure timely closeout within policy timelines. Support capital planning and cost optimization initiatives. Stakeholder & Vendor Coordination Build and maintain strong relationships with clients, consultants, and vendors. Coordinate efforts among architects, engineers, general contractors, property managers, and external agencies. Lead project meetings, facilitate collaboration, and maintain transparent communication with all stakeholders. Mentor junior team members and contribute to best practice development within the project management team. Reporting & Documentation Prepare and maintain all project documentation, including charters, due diligence reports, schedules, budgets, meeting minutes, and status updates. Utilize project management systems (e.g., SharePoint, MS Project, Smartsheet) to ensure accurate tracking and reporting. Continuous Improvement Identify process enhancements and implement innovative project management solutions. Support client and organizational initiatives to improve efficiency, sustainability, and service excellence. Qualifications Several years of demonstrable experience in project or construction management (commercial real estate or corporate environments preferred). Strong knowledge of construction methods, MEP systems, Network, AV and Security systems, permitting, and project delivery frameworks. Proficiency with project management software and Microsoft Office Suite (Excel, Word, Teams, SharePoint, MS Project). Knowledge of Nuvolo and ServiceNow preferred. PMP, LEED, PRINCE 2 or equivalent certification. Excellent communication, organization, negotiation, and leadership skills. Ability to manage multiple priorities and stakeholders in a fast paced environment. International and domestic travel is required to project sites as needed. Core Competencies Strategic project planning and execution Budgeting and financial control Vendor and contract management Client relationship management Risk and quality management Data driven reporting and technology adoption Team collaboration and mentoring Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top notch training and on the job learning opportunities, you can acquire new skills and advance your career. We prioritize your well being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high performing and passionate professionals.
Apr 13, 2026
Full time
Description About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Role We seek a Project Manager who can be based in any of our UK offices (London, Manchester, Leeds, Birmingham - hybrid working, EMEA wide travel). The Project Manager will oversee all phases of construction and real estate projects-from initiation through planning, design, execution, and closeout-to ensure successful delivery within scope, schedule, budget, and quality standards. Acting as the primary liaison between clients, consultants, contractors, and internal teams, the PM drives effective communication, cost control, risk management, and stakeholder satisfaction. Key Responsibilities Project Leadership & Delivery Manage multiple concurrent projects, including ground up construction, interior fit outs, renovations, and infrastructure upgrades. Develop and maintain project scopes, budgets, schedules, and resource plans in alignment with client goals and organizational standards. Oversee all project phases-due diligence, design, permitting, construction, and financial closeout. Ensure compliance with legal and regulatory requirements. Conduct site inspections, coordinate construction activities, and manage technical and architectural deliverables. Monitor project performance against KPIs, budgets, and milestones, providing regular progress reports and risk assessments. Financial & Contract Management Prepare, track, and reconcile budgets, forecasts, and funding requests. Lead procurement activities, including RFP development, bid evaluation, contract negotiation, and vendor selection. Administer purchase orders, change orders, and invoices; ensure timely closeout within policy timelines. Support capital planning and cost optimization initiatives. Stakeholder & Vendor Coordination Build and maintain strong relationships with clients, consultants, and vendors. Coordinate efforts among architects, engineers, general contractors, property managers, and external agencies. Lead project meetings, facilitate collaboration, and maintain transparent communication with all stakeholders. Mentor junior team members and contribute to best practice development within the project management team. Reporting & Documentation Prepare and maintain all project documentation, including charters, due diligence reports, schedules, budgets, meeting minutes, and status updates. Utilize project management systems (e.g., SharePoint, MS Project, Smartsheet) to ensure accurate tracking and reporting. Continuous Improvement Identify process enhancements and implement innovative project management solutions. Support client and organizational initiatives to improve efficiency, sustainability, and service excellence. Qualifications Several years of demonstrable experience in project or construction management (commercial real estate or corporate environments preferred). Strong knowledge of construction methods, MEP systems, Network, AV and Security systems, permitting, and project delivery frameworks. Proficiency with project management software and Microsoft Office Suite (Excel, Word, Teams, SharePoint, MS Project). Knowledge of Nuvolo and ServiceNow preferred. PMP, LEED, PRINCE 2 or equivalent certification. Excellent communication, organization, negotiation, and leadership skills. Ability to manage multiple priorities and stakeholders in a fast paced environment. International and domestic travel is required to project sites as needed. Core Competencies Strategic project planning and execution Budgeting and financial control Vendor and contract management Client relationship management Risk and quality management Data driven reporting and technology adoption Team collaboration and mentoring Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top notch training and on the job learning opportunities, you can acquire new skills and advance your career. We prioritize your well being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high performing and passionate professionals.
Warehouse operative - Driving Licence essential MAIN FUNCTION OF JOB: To ensure that customers receive a fast and efficient response to distribution enquires, building customer loyalty and enhancing the company s reputation for service. MAIN DUTIES/RESPONSIBILITIES : Dealing with trade counter customer Picking and packing. Working within service level criteria. Daily branch proposal and continuous stock taking. Day-to-day administration. Participation in the annual stock take. You should: Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team s goal of improving service levels to be the best in the industry. Provide accurate and regular order handling to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales/stock turnover. Resolve customer queries/warranty/credits/complaints to the satisfaction of all parties. Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction. Maintain close contact with customer service staff, understand their working practices and be proactive in preventing the occurrence of avoidable problems for our customers. Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. Provide cover within the branch / trade counter, at which you are based, during unplanned absences. Ensure that the warehouse and trade counter support sales in achieving product sales / and market share in accordance with company objectives. Communicate effectively with the Branch Manager Acquire and demonstrate the necessary selling skills, product knowledge and understanding of company policy to work effectively. Provide assistance and motivation to all colleagues when required. Work within Goldmine sales procedures in the branch environment. Work with the Branch Manager to ensure that customers required levels of service are being met. Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner. Maintain company property to the required standard. Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company. Be prepared to assist with out-of-hours services to customers when the need arises. Participate in the company annual stock check. As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook. Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation and understand that any breach could result in the organisation s sensitive and confidential data being disclosed to competitors and other interested parties. Any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director. SKILLS REQUIRED To be an effective communicator. The selling skills, product knowledge and understanding of company policy required to work effectively on the trade counter. Must be willing to learn and be open to taking on a forklift course which will then get you a forklift license and taking on a new skill must be able to work short notice over time paid at time and a half £19.50ph once the succesfull canidate completes 12 week trail wage will increase £3600 London living wage
Apr 13, 2026
Full time
Warehouse operative - Driving Licence essential MAIN FUNCTION OF JOB: To ensure that customers receive a fast and efficient response to distribution enquires, building customer loyalty and enhancing the company s reputation for service. MAIN DUTIES/RESPONSIBILITIES : Dealing with trade counter customer Picking and packing. Working within service level criteria. Daily branch proposal and continuous stock taking. Day-to-day administration. Participation in the annual stock take. You should: Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team s goal of improving service levels to be the best in the industry. Provide accurate and regular order handling to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales/stock turnover. Resolve customer queries/warranty/credits/complaints to the satisfaction of all parties. Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction. Maintain close contact with customer service staff, understand their working practices and be proactive in preventing the occurrence of avoidable problems for our customers. Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. Provide cover within the branch / trade counter, at which you are based, during unplanned absences. Ensure that the warehouse and trade counter support sales in achieving product sales / and market share in accordance with company objectives. Communicate effectively with the Branch Manager Acquire and demonstrate the necessary selling skills, product knowledge and understanding of company policy to work effectively. Provide assistance and motivation to all colleagues when required. Work within Goldmine sales procedures in the branch environment. Work with the Branch Manager to ensure that customers required levels of service are being met. Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner. Maintain company property to the required standard. Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company. Be prepared to assist with out-of-hours services to customers when the need arises. Participate in the company annual stock check. As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook. Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation and understand that any breach could result in the organisation s sensitive and confidential data being disclosed to competitors and other interested parties. Any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director. SKILLS REQUIRED To be an effective communicator. The selling skills, product knowledge and understanding of company policy required to work effectively on the trade counter. Must be willing to learn and be open to taking on a forklift course which will then get you a forklift license and taking on a new skill must be able to work short notice over time paid at time and a half £19.50ph once the succesfull canidate completes 12 week trail wage will increase £3600 London living wage
Your new company This privately owned, long-established independent accountancy practice is entering an exciting phase of expansion, including the opening of a brand-new Surrey office. With deep local roots and a loyal, long-standing client base across Surrey and the surrounding counties, the firm prides itself on its personal approach, collaborative culture, and genuine career progression opportunities.As part of their continued growth, they are now looking to appoint a confident and commercially minded Audit & Accounts Manager to act as the number two within the audit and accounts team-supporting the Partner while helping shape the next stage of the team's development. Your new role As Audit & Accounts Manager, you'll take ownership of a mixed portfolio of local, privately owned businesses across sectors such as professional services, property, retail, and technology.This is a hands-on, varied role where you will: Lead audit engagements from planning through to completion Review accounts production work and tax computations Manage, mentor, and develop a growing team Work closely with the Partner on workflow, quality, and client service. Play a key role in the continued development of the new Surrey office. Build strong client relationships and act as a trusted advisor to owner-managed businesses With a balance of audit and accounts responsibilities, this role offers real autonomy and visibility within the firm. What you'll need to succeed ACA/ACCA qualified At least 3-5 years' experience in audit and accounts within practice Solid technical knowledge of UK GAAP and FRS 102 Experience managing audits and reviewing junior work Confident communicator with a proactive, leadership-focused approach Strong organisational skills and the ability to manage multiple deadlines What you'll get in return Competitive salary and benefits package Brand-new modern office space Hybrid working and flexibility Clear progression to Senior Manager Supportive, approachable Partner team A genuinely collaborative environment within a stable, privately owned firm What you need to do now If you're ready to take a step into a number-two position within a growing team-and want to join a firm where progression, autonomy, and work-life balance truly align-apply today. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 13, 2026
Full time
Your new company This privately owned, long-established independent accountancy practice is entering an exciting phase of expansion, including the opening of a brand-new Surrey office. With deep local roots and a loyal, long-standing client base across Surrey and the surrounding counties, the firm prides itself on its personal approach, collaborative culture, and genuine career progression opportunities.As part of their continued growth, they are now looking to appoint a confident and commercially minded Audit & Accounts Manager to act as the number two within the audit and accounts team-supporting the Partner while helping shape the next stage of the team's development. Your new role As Audit & Accounts Manager, you'll take ownership of a mixed portfolio of local, privately owned businesses across sectors such as professional services, property, retail, and technology.This is a hands-on, varied role where you will: Lead audit engagements from planning through to completion Review accounts production work and tax computations Manage, mentor, and develop a growing team Work closely with the Partner on workflow, quality, and client service. Play a key role in the continued development of the new Surrey office. Build strong client relationships and act as a trusted advisor to owner-managed businesses With a balance of audit and accounts responsibilities, this role offers real autonomy and visibility within the firm. What you'll need to succeed ACA/ACCA qualified At least 3-5 years' experience in audit and accounts within practice Solid technical knowledge of UK GAAP and FRS 102 Experience managing audits and reviewing junior work Confident communicator with a proactive, leadership-focused approach Strong organisational skills and the ability to manage multiple deadlines What you'll get in return Competitive salary and benefits package Brand-new modern office space Hybrid working and flexibility Clear progression to Senior Manager Supportive, approachable Partner team A genuinely collaborative environment within a stable, privately owned firm What you need to do now If you're ready to take a step into a number-two position within a growing team-and want to join a firm where progression, autonomy, and work-life balance truly align-apply today. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Transfer Pricing Manager Location: City of Birmingham - hybrid working available post probation! Salary: £55,000 - £62,000 (dependent on experience) + benefits package The role: My clients Transfer Pricing team work across a broad range of clients in all sectors and on various projects throughout the transfer pricing lifecycle.Due to the continued growth of the firm and the service line growing, they are looking for a Manager to join them in their Birmingham office. The Ideal Individual: Minimum of five years' experience in a tax role with a high level of exposure to transfer pricing projects, including (but not limited to) thin capitalisation, intellectual property structures, general transfer pricing policy-setting, documentation and controversy/dispute resolution. Experience to widerinternational tax concepts, corporate tax compliance, acquisition and sale structuring, tax due diligence would be beneficial, but not essential. Experience of dealing directly with clients and intermediaries. A good working knowledge/ experience of the key relevant areas of transfer pricing Be proactive in identifyingadditional opportunities for other tax service lines. Strong project management and communication skills. Development of junior staff members including new graduates. Benefits: They regularly benchmark their salaries against the 'Big Four' to ensure they are competitive and attracting the best talent. You will also have the opportunity to join the All-Employee Share Reward Scheme, which entitles every employee to a share of the firm's profits above a fixed threshold. Why Choose Them? No timesheets! A chance to join one of the UK's fastest-growing independent, full-service tax practices High-quality work and people Strength in depth of experience across all areas of tax Being part of an exciting growth journey and national expansion Did I mention no timesheets?
Apr 13, 2026
Full time
Job Title: Transfer Pricing Manager Location: City of Birmingham - hybrid working available post probation! Salary: £55,000 - £62,000 (dependent on experience) + benefits package The role: My clients Transfer Pricing team work across a broad range of clients in all sectors and on various projects throughout the transfer pricing lifecycle.Due to the continued growth of the firm and the service line growing, they are looking for a Manager to join them in their Birmingham office. The Ideal Individual: Minimum of five years' experience in a tax role with a high level of exposure to transfer pricing projects, including (but not limited to) thin capitalisation, intellectual property structures, general transfer pricing policy-setting, documentation and controversy/dispute resolution. Experience to widerinternational tax concepts, corporate tax compliance, acquisition and sale structuring, tax due diligence would be beneficial, but not essential. Experience of dealing directly with clients and intermediaries. A good working knowledge/ experience of the key relevant areas of transfer pricing Be proactive in identifyingadditional opportunities for other tax service lines. Strong project management and communication skills. Development of junior staff members including new graduates. Benefits: They regularly benchmark their salaries against the 'Big Four' to ensure they are competitive and attracting the best talent. You will also have the opportunity to join the All-Employee Share Reward Scheme, which entitles every employee to a share of the firm's profits above a fixed threshold. Why Choose Them? No timesheets! A chance to join one of the UK's fastest-growing independent, full-service tax practices High-quality work and people Strength in depth of experience across all areas of tax Being part of an exciting growth journey and national expansion Did I mention no timesheets?
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. A rea Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34734
Apr 13, 2026
Full time
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. A rea Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34734
A leading real estate consultancy is seeking a Building Manager in Greater London to oversee day-to-day operations of commercial or residential properties. Responsibilities include managing maintenance and security, liaising with tenants and contractors, and ensuring compliance with relevant laws. Candidates should have a minimum of 5 years in facilities management and strong knowledge of property principles. This full-time role offers a competitive salary in a dynamic environment.
Apr 13, 2026
Full time
A leading real estate consultancy is seeking a Building Manager in Greater London to oversee day-to-day operations of commercial or residential properties. Responsibilities include managing maintenance and security, liaising with tenants and contractors, and ensuring compliance with relevant laws. Candidates should have a minimum of 5 years in facilities management and strong knowledge of property principles. This full-time role offers a competitive salary in a dynamic environment.
Cobalt Recruitment is delighted to be representing a globally recognised real estate investor and operator in the search for an Operations Manager to support the leadership of a flagship, multi-let commercial building. This position will see you working closely with the General Manager while taking meaningful ownership of the day-to-day operational performance of one of the portfolio's most prominent assets. The building itself is a large, high-profile workplace environment with a significant occupier community and a strong focus on service excellence, sustainability and customer experience. The successful individual will play a central role in ensuring the asset operates to the highest standards, overseeing operational performance, leading on occupier engagement and supporting the continued evolution of the building's services and amenities. While operating as deputy to the General Manager, this role carries genuine empowerment and visibility, with responsibility for operational decision making, team leadership and driving continuous improvement across the asset. Key Responsibilities Support the General Manager in the overall operational leadership of a large, multi-let commercial building Act as the operational deputy, taking responsibility for building operations and decision making when required Lead, motivate and develop onsite operational teams to ensure consistently high service standards Manage and review service partner performance against SLAs and contractual obligations Maintain strong relationships with occupiers through proactive engagement and responsive service delivery Conduct regular building inspections, identifying opportunities to improve operational performance and occupier experience Support the preparation, management and reconciliation of relevant service charge budget lines Manage supplier contracts including tendering, performance monitoring and invoice validation Ensure operational activities are aligned with compliance requirements, ESG objectives and statutory obligations Coordinate occupier move ins, move outs and operational changes within the building Promote a visible leadership presence within the building, fostering a culture of collaboration, safety and continuous improvement Support the adoption of technology and operational innovation to enhance building efficiency and customer experience Champion health and safety best practice, ensuring safe systems of work are maintained across all service partners This role requires an established operational leader with experience managing large, multi-let commercial buildings or estates within a property or facilities management environment. Candidates should demonstrate strong stakeholder engagement, contractor management and service charge experience, alongside a confident and proactive leadership style that enables them to take initiative and operate as a trusted deputy within a building leadership team. An IOSH qualification is essential, with NEBOSH or relevant professional membership advantageous. If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.
Apr 13, 2026
Full time
Cobalt Recruitment is delighted to be representing a globally recognised real estate investor and operator in the search for an Operations Manager to support the leadership of a flagship, multi-let commercial building. This position will see you working closely with the General Manager while taking meaningful ownership of the day-to-day operational performance of one of the portfolio's most prominent assets. The building itself is a large, high-profile workplace environment with a significant occupier community and a strong focus on service excellence, sustainability and customer experience. The successful individual will play a central role in ensuring the asset operates to the highest standards, overseeing operational performance, leading on occupier engagement and supporting the continued evolution of the building's services and amenities. While operating as deputy to the General Manager, this role carries genuine empowerment and visibility, with responsibility for operational decision making, team leadership and driving continuous improvement across the asset. Key Responsibilities Support the General Manager in the overall operational leadership of a large, multi-let commercial building Act as the operational deputy, taking responsibility for building operations and decision making when required Lead, motivate and develop onsite operational teams to ensure consistently high service standards Manage and review service partner performance against SLAs and contractual obligations Maintain strong relationships with occupiers through proactive engagement and responsive service delivery Conduct regular building inspections, identifying opportunities to improve operational performance and occupier experience Support the preparation, management and reconciliation of relevant service charge budget lines Manage supplier contracts including tendering, performance monitoring and invoice validation Ensure operational activities are aligned with compliance requirements, ESG objectives and statutory obligations Coordinate occupier move ins, move outs and operational changes within the building Promote a visible leadership presence within the building, fostering a culture of collaboration, safety and continuous improvement Support the adoption of technology and operational innovation to enhance building efficiency and customer experience Champion health and safety best practice, ensuring safe systems of work are maintained across all service partners This role requires an established operational leader with experience managing large, multi-let commercial buildings or estates within a property or facilities management environment. Candidates should demonstrate strong stakeholder engagement, contractor management and service charge experience, alongside a confident and proactive leadership style that enables them to take initiative and operate as a trusted deputy within a building leadership team. An IOSH qualification is essential, with NEBOSH or relevant professional membership advantageous. If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales PURPOSE As a senior member of the team, reporting into the Head of Buying, this role is responsible for delivering the buying and ranging strategy of Essentials product categories in line with the Group Trade strategy. Working closely with the Head of Buying you will develop and manage our product portfolio, through carrying out the sourcing plan within the prescribed categories and delivering the right products at the right time. This role drives cost-efficiency, supplier performance, and procurement innovation, whilst supporting cross-functional stakeholders to optimise supply chain outcomes. KEY ACCOUNTABILITIES Customer/Strategy/Plan: Developing a category plan & strategy for 1-3 years that includes market leading products and suppliers To ensure that the customer can buy from a wide range of products and range Identify range opportunities & new categories with the Head of Buying for Topps Group trading units To ensure a market leading range which appeals to all targeted customer groups To source 'exclusive' ranges bespoke for Topps Group customers Oversight of all Group Essentials purchases to leverage the Groups sourcing scale to maximum effect Negotiate complex contracts and commercial terms with new and existing suppliers Analyse market trends and supplier capabilities to inform purchasing decisions Review current sourcing methods and suppliers to ensure value for money and ethical sourcing To provide the business with real time data on competition, current trends and fashion Manage supplier relationships, trading agreements and performance Development of group owned brands and proprietary brand partnerships People/Leadership: Lead and develop and mentor a team of Junior Buyers and provide wider leadership across the business To provide the link between the supply chain and distribution To build, maintain and enhance supplier relationships and promote brand Work cross functionally across the business to align buying with business needs Financial/Commercials: Maximise all opportunities to 'buy better', driving industry leading gross margins and stock turn Identify cost-saving opportunities and contribute to budget control measures Lead the team of Buyers to exceed KPI's and carry out reviews / feedback identifying areas for improvement. Overall accountability for product spend, rebate and gross margin targets for area To manage projects to agreed times and investment levels To review the price point structure and create clear range architecture for colleague and customers Commercial awareness of competitor activity Risk/Process: Work with Head of Buying to promote best practice risk and process management regarding sign off process for range cycles and continuous refresh of product within store Ensure regular reviews are undertaken in terms of price point structure. Ensure business risk to currency and region is effectively managed Ensure solid exit plan for discontinued stock Reduce stock capacity DECISION MAKING/FREEDOM TO ACT Freedom to act day to day within a broad framework Able to develop a category plan that supports the overall company goals Financial sign off as per the business expenses policy Fast paced product introduction Authority over £80M of purchases annually Strategic thinking and proposals to support Head of Buying STAKEHOLDERS Supply partners External suppliers All internal Customers: Topps Tiles, CTD, ProTiler, Tile Warehouse, Parkside, Fired Earth Yellow Band Managers: Supply chain, Operations, Merchandising, Marketing, L&D, Legal, H&S & Finance Executive Team and Leadership Group - focus on trading unit leaders (customers) DIMENSIONS Financial: Responsible for a supplier spend of circa £60m per annum Category accounts for 50% of total Topps Group sales Improvement of supplier trading terms and additional revenue streams Development of increased margin upside from effective relationships and sourcing Identify Group sourcing harmonisation opportunities Essential: Strong buying experience and a proven track record of over achievement and high performance in a retail buying roleInternational sourcing experienceAble to undertake overseas travelSuccess in developing healthy long term supplier relationshipsConstructively challenge opinions and status quoDemonstrate creative thinking, use of initiative and 'thinking outside the box'Highly commercial with exceptional organisational, negotiation and influencing skillsProfessional and collaborative in approach, able to develop strong working relationships across the business and with suppliersStrong leadership skills
Apr 13, 2026
Full time
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales PURPOSE As a senior member of the team, reporting into the Head of Buying, this role is responsible for delivering the buying and ranging strategy of Essentials product categories in line with the Group Trade strategy. Working closely with the Head of Buying you will develop and manage our product portfolio, through carrying out the sourcing plan within the prescribed categories and delivering the right products at the right time. This role drives cost-efficiency, supplier performance, and procurement innovation, whilst supporting cross-functional stakeholders to optimise supply chain outcomes. KEY ACCOUNTABILITIES Customer/Strategy/Plan: Developing a category plan & strategy for 1-3 years that includes market leading products and suppliers To ensure that the customer can buy from a wide range of products and range Identify range opportunities & new categories with the Head of Buying for Topps Group trading units To ensure a market leading range which appeals to all targeted customer groups To source 'exclusive' ranges bespoke for Topps Group customers Oversight of all Group Essentials purchases to leverage the Groups sourcing scale to maximum effect Negotiate complex contracts and commercial terms with new and existing suppliers Analyse market trends and supplier capabilities to inform purchasing decisions Review current sourcing methods and suppliers to ensure value for money and ethical sourcing To provide the business with real time data on competition, current trends and fashion Manage supplier relationships, trading agreements and performance Development of group owned brands and proprietary brand partnerships People/Leadership: Lead and develop and mentor a team of Junior Buyers and provide wider leadership across the business To provide the link between the supply chain and distribution To build, maintain and enhance supplier relationships and promote brand Work cross functionally across the business to align buying with business needs Financial/Commercials: Maximise all opportunities to 'buy better', driving industry leading gross margins and stock turn Identify cost-saving opportunities and contribute to budget control measures Lead the team of Buyers to exceed KPI's and carry out reviews / feedback identifying areas for improvement. Overall accountability for product spend, rebate and gross margin targets for area To manage projects to agreed times and investment levels To review the price point structure and create clear range architecture for colleague and customers Commercial awareness of competitor activity Risk/Process: Work with Head of Buying to promote best practice risk and process management regarding sign off process for range cycles and continuous refresh of product within store Ensure regular reviews are undertaken in terms of price point structure. Ensure business risk to currency and region is effectively managed Ensure solid exit plan for discontinued stock Reduce stock capacity DECISION MAKING/FREEDOM TO ACT Freedom to act day to day within a broad framework Able to develop a category plan that supports the overall company goals Financial sign off as per the business expenses policy Fast paced product introduction Authority over £80M of purchases annually Strategic thinking and proposals to support Head of Buying STAKEHOLDERS Supply partners External suppliers All internal Customers: Topps Tiles, CTD, ProTiler, Tile Warehouse, Parkside, Fired Earth Yellow Band Managers: Supply chain, Operations, Merchandising, Marketing, L&D, Legal, H&S & Finance Executive Team and Leadership Group - focus on trading unit leaders (customers) DIMENSIONS Financial: Responsible for a supplier spend of circa £60m per annum Category accounts for 50% of total Topps Group sales Improvement of supplier trading terms and additional revenue streams Development of increased margin upside from effective relationships and sourcing Identify Group sourcing harmonisation opportunities Essential: Strong buying experience and a proven track record of over achievement and high performance in a retail buying roleInternational sourcing experienceAble to undertake overseas travelSuccess in developing healthy long term supplier relationshipsConstructively challenge opinions and status quoDemonstrate creative thinking, use of initiative and 'thinking outside the box'Highly commercial with exceptional organisational, negotiation and influencing skillsProfessional and collaborative in approach, able to develop strong working relationships across the business and with suppliersStrong leadership skills
Macildowie are working with this client based in Birmingham City Centre to recruit a Part-Time PA / Office Manager within a professional services environment. This is a permanent opportunity offering 25-30 hours per week , fully office-based, with a competitive salary dependent on experience. This is a varied and hands-on role, acting as the central point of coordination for a busy office while also providing high-level Personal Assistant support to senior leadership. You will play a key role in ensuring the smooth day-to-day running of the office, supporting operational efficiency and maintaining a professional and well-organised environment. Key Responsibilities Acting as the first point of contact for the office, managing calls, visitors, post and deliveries Providing dedicated PA support to senior stakeholders, including diary and inbox management Coordinating meetings, preparing agendas and tracking follow-up actions Managing travel bookings including flights, accommodation and events Supporting the organisation of internal and external events Overseeing office supplies, purchasing and supplier coordination Managing facilities, health & safety compliance and maintenance schedules Liaising with property management and external contractors Supporting onboarding processes for new starters, including IT coordination Maintaining accurate records, documentation and internal systems About You You will be an experienced administrator with proven PA exposure, confident managing multiple priorities in a fast-paced environment. Strong organisational and time management skills Excellent communication skills, both written and verbal Proficient in Microsoft Office applications Ability to maintain discretion and confidentiality A proactive, hands-on approach with a flexible mindset Comfortable working independently while supporting a wider team This is an excellent opportunity for someone looking for a broad and engaging role where no two days are the same, within a collaborative and professional setting.
Apr 13, 2026
Full time
Macildowie are working with this client based in Birmingham City Centre to recruit a Part-Time PA / Office Manager within a professional services environment. This is a permanent opportunity offering 25-30 hours per week , fully office-based, with a competitive salary dependent on experience. This is a varied and hands-on role, acting as the central point of coordination for a busy office while also providing high-level Personal Assistant support to senior leadership. You will play a key role in ensuring the smooth day-to-day running of the office, supporting operational efficiency and maintaining a professional and well-organised environment. Key Responsibilities Acting as the first point of contact for the office, managing calls, visitors, post and deliveries Providing dedicated PA support to senior stakeholders, including diary and inbox management Coordinating meetings, preparing agendas and tracking follow-up actions Managing travel bookings including flights, accommodation and events Supporting the organisation of internal and external events Overseeing office supplies, purchasing and supplier coordination Managing facilities, health & safety compliance and maintenance schedules Liaising with property management and external contractors Supporting onboarding processes for new starters, including IT coordination Maintaining accurate records, documentation and internal systems About You You will be an experienced administrator with proven PA exposure, confident managing multiple priorities in a fast-paced environment. Strong organisational and time management skills Excellent communication skills, both written and verbal Proficient in Microsoft Office applications Ability to maintain discretion and confidentiality A proactive, hands-on approach with a flexible mindset Comfortable working independently while supporting a wider team This is an excellent opportunity for someone looking for a broad and engaging role where no two days are the same, within a collaborative and professional setting.
