A senior tax professional is sought to join a leading international accountancy firm within a well-established regional office. The role sits within a growing Corporate and Business Tax function and offers a strong advisory focus, working directly with partners and specialist teams to support owner managed businesses, groups, and family run enterprises. This is a visible position with genuine influence over client outcomes, team development, and future growth. Senior Accountant - Benefits 25 days core holiday Enhanced maternity/paternity Enhanced pension Competitive salary which is regularly reviewed Incentive programme for new clients and staff introductions Life assurance and health cash plan Employee assistance programme Hybrid and flexible working Mixed Tax Manager/Senior Manager - About The Role This position combines hands-on advisory work with responsibility for managing delivery and quality across a varied client portfolio. You will act as a trusted adviser to clients, lead tax projects from scoping through to completion, and work closely with colleagues across tax, general practice, legal, and financial planning. Alongside advisory work, you will oversee relevant compliance activity and support the development of junior team members.Key responsibilities: Lead tax advisory engagements for owner managed businesses, groups, and family owned clients. Identify planning opportunities and manage projects from initial discussions through to implementation. Provide integrated tax advice across corporation tax, income tax, capital gains tax, inheritance tax, and related areas. Support business restructurings and transactions, including group reorganisations and shareholder planning. Prepare and review technical documentation, including HMRC clearances and valuation related work. Advise on employee share arrangements and growth structures, working alongside valuation specialists where required. Support clients with reliefs and incentive schemes, including advance assurance applications. Review complex corporation tax returns and oversee compliance work delivered by junior team members. Act as a technical point of contact for wider practice teams, responding to queries arising from client work. Contribute to business development activity alongside partners. Coach, review, and develop junior members of the tax team, maintaining high technical standards. The successful Mixed Tax Manager/Senior Manager will have: CTA qualification. ACA or ACCA qualification is preferred. Strong experience in corporate, OMB, or mixed tax environments. Proven advisory experience alongside a solid compliance background. Confidence reviewing complex work and supervising junior staff. Strong technical knowledge with a commercial approach to problem solving. Excellent communication skills and confidence dealing directly with clients. Ability to manage competing priorities and deliver work to deadlines. A proactive mindset and willingness to take ownership of work and relationships.
Feb 04, 2026
Full time
A senior tax professional is sought to join a leading international accountancy firm within a well-established regional office. The role sits within a growing Corporate and Business Tax function and offers a strong advisory focus, working directly with partners and specialist teams to support owner managed businesses, groups, and family run enterprises. This is a visible position with genuine influence over client outcomes, team development, and future growth. Senior Accountant - Benefits 25 days core holiday Enhanced maternity/paternity Enhanced pension Competitive salary which is regularly reviewed Incentive programme for new clients and staff introductions Life assurance and health cash plan Employee assistance programme Hybrid and flexible working Mixed Tax Manager/Senior Manager - About The Role This position combines hands-on advisory work with responsibility for managing delivery and quality across a varied client portfolio. You will act as a trusted adviser to clients, lead tax projects from scoping through to completion, and work closely with colleagues across tax, general practice, legal, and financial planning. Alongside advisory work, you will oversee relevant compliance activity and support the development of junior team members.Key responsibilities: Lead tax advisory engagements for owner managed businesses, groups, and family owned clients. Identify planning opportunities and manage projects from initial discussions through to implementation. Provide integrated tax advice across corporation tax, income tax, capital gains tax, inheritance tax, and related areas. Support business restructurings and transactions, including group reorganisations and shareholder planning. Prepare and review technical documentation, including HMRC clearances and valuation related work. Advise on employee share arrangements and growth structures, working alongside valuation specialists where required. Support clients with reliefs and incentive schemes, including advance assurance applications. Review complex corporation tax returns and oversee compliance work delivered by junior team members. Act as a technical point of contact for wider practice teams, responding to queries arising from client work. Contribute to business development activity alongside partners. Coach, review, and develop junior members of the tax team, maintaining high technical standards. The successful Mixed Tax Manager/Senior Manager will have: CTA qualification. ACA or ACCA qualification is preferred. Strong experience in corporate, OMB, or mixed tax environments. Proven advisory experience alongside a solid compliance background. Confidence reviewing complex work and supervising junior staff. Strong technical knowledge with a commercial approach to problem solving. Excellent communication skills and confidence dealing directly with clients. Ability to manage competing priorities and deliver work to deadlines. A proactive mindset and willingness to take ownership of work and relationships.
Purpose of the Role The Senior Recruitment Consultant is responsible for managing and developing a profitable desk through effective client relationship management, business development, and high-quality candidate delivery. Key Responsibilities 1. Business Development & Client Management Proactively identify and win new business opportunities through sales calls, networking, and client visits. Maintain and develop strong relationships with existing clients to ensure repeat business and high satisfaction levels. Negotiate terms of business and service agreements in line with company policies. Provide consultative advice to clients on market trends, salary benchmarking, and recruitment strategy. 2. Candidate Attraction & Management Source, screen, and interview candidates through job boards, social media, referrals, and the company database. Match candidates effectively to client requirements, ensuring the best fit for both parties. Manage the full recruitment lifecycle from initial brief to placement and aftercare. Ensure all candidate and client information is handled compliantly and professionally. 3. Desk & Financial Performance Take ownership of a profitable recruitment desk (both temporary and permanent) Meet and exceed agreed KPIs, revenue, and margin targets. Accurately record activity, pipeline, and placements using the CRM system. Contribute to the overall performance and profitability of the branch/team. 4. Leadership & Team Contribution Support and mentor Recruitment Consultants, Resourcers, or Trainees where required. Share best practice and contribute to a positive, collaborative team environment. Deputise for the Branch Manager when necessary and support branch-wide initiatives. Key Skills & Competencies Strong business development and sales ability within a recruitment environment. Excellent relationship building and stakeholder management skills. High level of professionalism, integrity, and resilience. Strong communication, negotiation, and influencing skills. Organised, proactive, and able to manage multiple priorities. Results driven, with a proven ability to meet and exceed targets. Experience & Qualifications Minimum 2 years recruitment experience Proven track record of consistent billing and business growth. Experience managing client accounts and winning new business. Knowledge of relevant recruitment legislation and compliance requirements. Proficiency with CRM systems and major job boards. Personal Attributes Ambitious, self-motivated, and commercially astute. Team player with a supportive and collaborative mindset. Confident communicator with excellent interpersonal skills. Positive attitude, adaptable, and able to thrive in a fast-paced environment. INDTB
Feb 04, 2026
Full time
Purpose of the Role The Senior Recruitment Consultant is responsible for managing and developing a profitable desk through effective client relationship management, business development, and high-quality candidate delivery. Key Responsibilities 1. Business Development & Client Management Proactively identify and win new business opportunities through sales calls, networking, and client visits. Maintain and develop strong relationships with existing clients to ensure repeat business and high satisfaction levels. Negotiate terms of business and service agreements in line with company policies. Provide consultative advice to clients on market trends, salary benchmarking, and recruitment strategy. 2. Candidate Attraction & Management Source, screen, and interview candidates through job boards, social media, referrals, and the company database. Match candidates effectively to client requirements, ensuring the best fit for both parties. Manage the full recruitment lifecycle from initial brief to placement and aftercare. Ensure all candidate and client information is handled compliantly and professionally. 3. Desk & Financial Performance Take ownership of a profitable recruitment desk (both temporary and permanent) Meet and exceed agreed KPIs, revenue, and margin targets. Accurately record activity, pipeline, and placements using the CRM system. Contribute to the overall performance and profitability of the branch/team. 4. Leadership & Team Contribution Support and mentor Recruitment Consultants, Resourcers, or Trainees where required. Share best practice and contribute to a positive, collaborative team environment. Deputise for the Branch Manager when necessary and support branch-wide initiatives. Key Skills & Competencies Strong business development and sales ability within a recruitment environment. Excellent relationship building and stakeholder management skills. High level of professionalism, integrity, and resilience. Strong communication, negotiation, and influencing skills. Organised, proactive, and able to manage multiple priorities. Results driven, with a proven ability to meet and exceed targets. Experience & Qualifications Minimum 2 years recruitment experience Proven track record of consistent billing and business growth. Experience managing client accounts and winning new business. Knowledge of relevant recruitment legislation and compliance requirements. Proficiency with CRM systems and major job boards. Personal Attributes Ambitious, self-motivated, and commercially astute. Team player with a supportive and collaborative mindset. Confident communicator with excellent interpersonal skills. Positive attitude, adaptable, and able to thrive in a fast-paced environment. INDTB
The Foschini Group / TFG London
Kingston Upon Thames, Surrey
Every exceptional customer moment starts with our people. At Phase Eight At Phase Eight, we're more than just a fashion destination - we're here to empower confidence through every outfit. We're looking for a people-first Store Manager to lead our store in Kingston. If you're someone who thrives on building strong teams, loves making customers feel incredible, and can turn big ideas into real results, this is your moment. What you'll do Lead from the front - creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience. Drive success - keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store. Coach with care - developing a diverse, happy team that grows in confidence and capability every day. Champion People - encouraging your team to bring their full selves to work and helping them thrive in their own way. Customer connection - being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way. Who you'll be Anatural motivatorwith a positive mindset who knows how to get the best from people. Experienced in leading high-performing retail teams. Confident, calm under pressure, and great at making decisions that put both people and performance first. Someone wholives and breathes customer service, loves being on the shopfloor, and thrives in a fast-paced environment. Passionate about teamwork - you lead with empathy and bring people together through trust and encouragement. What's in it for you? It's not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include: Afree clothing allowanceto wear what you love, your way 70% staff discount- yes, really! Enhanced Maternity package 24/7 virtual GP service Wellbeing and financial support tools About You Not Specified About Us Founded in 1979, Phase Eight is an original, design led womenswear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. We love modern florals and contemporary details and believe you should never underestimate the power of the perfect dress. Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business. TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Feb 04, 2026
Full time
Every exceptional customer moment starts with our people. At Phase Eight At Phase Eight, we're more than just a fashion destination - we're here to empower confidence through every outfit. We're looking for a people-first Store Manager to lead our store in Kingston. If you're someone who thrives on building strong teams, loves making customers feel incredible, and can turn big ideas into real results, this is your moment. What you'll do Lead from the front - creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience. Drive success - keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store. Coach with care - developing a diverse, happy team that grows in confidence and capability every day. Champion People - encouraging your team to bring their full selves to work and helping them thrive in their own way. Customer connection - being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way. Who you'll be Anatural motivatorwith a positive mindset who knows how to get the best from people. Experienced in leading high-performing retail teams. Confident, calm under pressure, and great at making decisions that put both people and performance first. Someone wholives and breathes customer service, loves being on the shopfloor, and thrives in a fast-paced environment. Passionate about teamwork - you lead with empathy and bring people together through trust and encouragement. What's in it for you? It's not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include: Afree clothing allowanceto wear what you love, your way 70% staff discount- yes, really! Enhanced Maternity package 24/7 virtual GP service Wellbeing and financial support tools About You Not Specified About Us Founded in 1979, Phase Eight is an original, design led womenswear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. We love modern florals and contemporary details and believe you should never underestimate the power of the perfect dress. Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business. TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Store Manager - Aboyne Location: Aboyne Salary: £38,700 - £43,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co op brings to local communities. Responsibilities Empower your team to deliver great service, personally promoting the Co op difference to customers and members Build an inclusive culture where everyone can speak up and share their views Develop your team through regular performance conversations to help them reach their potential Make sure the store is safe, legal and operational Manage and optimise your store's commercial performance, recruit new team members and manage HR processes Qualifications You'll need experience of guiding and developing a team and working in a busy, service focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: Resilience and great problem solving skills The ability to understand and analyse commercial information Willingness to roll up your sleeves and support the team with delivery of store activities Benefits In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), a generous holiday allowance of 36 days including bank holidays (rising with service). You'll also get: Colleague member discount with 30% off Co op branded products and 10% off other brands available in store A pension with up to 10% employer contributions Stream app - giving access to a percentage of your pay as you earn it Cycle to work scheme Coaching and training to support your career development At Co op, we're proud to do things a different way. As one of the world's largest co operatives, owned by millions of members, community is at the heart of what we do. Since our Co op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 04, 2026
Full time
Store Manager - Aboyne Location: Aboyne Salary: £38,700 - £43,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co op brings to local communities. Responsibilities Empower your team to deliver great service, personally promoting the Co op difference to customers and members Build an inclusive culture where everyone can speak up and share their views Develop your team through regular performance conversations to help them reach their potential Make sure the store is safe, legal and operational Manage and optimise your store's commercial performance, recruit new team members and manage HR processes Qualifications You'll need experience of guiding and developing a team and working in a busy, service focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: Resilience and great problem solving skills The ability to understand and analyse commercial information Willingness to roll up your sleeves and support the team with delivery of store activities Benefits In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), a generous holiday allowance of 36 days including bank holidays (rising with service). You'll also get: Colleague member discount with 30% off Co op branded products and 10% off other brands available in store A pension with up to 10% employer contributions Stream app - giving access to a percentage of your pay as you earn it Cycle to work scheme Coaching and training to support your career development At Co op, we're proud to do things a different way. As one of the world's largest co operatives, owned by millions of members, community is at the heart of what we do. Since our Co op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Feb 04, 2026
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Join One of the UK's Leading Education Recruitment Agencies At The Prospero Group , we're proud to be recognised as one of the UK's top education recruitment agencies. With 9 offices nationwide and 5 more across the globe, we connect exceptional talent with schools and institutions across a wide range of specialisms. Our success comes from our people. Supported by a collaborative leadership team, structured training, and a vibrant, social culture, we're not just another recruitment business-we're a community. Our Values: Family Trust Quality Professionalism Empowerment Our Vision: To be the recruitment and training agency of choice for clients and candidates We're now looking for driven, ambitious individuals to join our growing Education Recruitment Team as Account Managers . The Role You'll be working alongside one of our top-performing consultants on a warm desk within the education sector. This is a fantastic opportunity to manage existing accounts, build strong client relationships, and ensure repeat business through excellent service and delivery. Your responsibilities will include: Managing client accounts and filling daily and long-term bookings Strengthening client retention through outstanding service Building trusted relationships with schools and education professionals Driving growth by maintaining the team's culture of repeat business What We're Looking For We want people who share our values and vision. To thrive in this role, you'll bring: Recruitment experience (essential) A strong work ethic and entrepreneurial mindset Excellent communication skills and commercial awareness Motivation to achieve and exceed targets Drive, ambition, and resilience Degree and/or sales experience (preferred but not essential for graduate-calibre candidates) What You'll Get in Return Competitive base salary (not commission-only) One of the most rewarding commission structures in the industry A clear career development plan with training from industry leaders Weekly, monthly, and annual incentives A supportive, social team culture The opportunity to build a long-term, successful career while making a real impact At Prospero, you'll have the platform, training, and support to achieve your goals-and the rewards to match. Ready to take the next step in your recruitment career? Apply now and help us grow the Prospero family. IND-INT
Feb 04, 2026
Full time
Join One of the UK's Leading Education Recruitment Agencies At The Prospero Group , we're proud to be recognised as one of the UK's top education recruitment agencies. With 9 offices nationwide and 5 more across the globe, we connect exceptional talent with schools and institutions across a wide range of specialisms. Our success comes from our people. Supported by a collaborative leadership team, structured training, and a vibrant, social culture, we're not just another recruitment business-we're a community. Our Values: Family Trust Quality Professionalism Empowerment Our Vision: To be the recruitment and training agency of choice for clients and candidates We're now looking for driven, ambitious individuals to join our growing Education Recruitment Team as Account Managers . The Role You'll be working alongside one of our top-performing consultants on a warm desk within the education sector. This is a fantastic opportunity to manage existing accounts, build strong client relationships, and ensure repeat business through excellent service and delivery. Your responsibilities will include: Managing client accounts and filling daily and long-term bookings Strengthening client retention through outstanding service Building trusted relationships with schools and education professionals Driving growth by maintaining the team's culture of repeat business What We're Looking For We want people who share our values and vision. To thrive in this role, you'll bring: Recruitment experience (essential) A strong work ethic and entrepreneurial mindset Excellent communication skills and commercial awareness Motivation to achieve and exceed targets Drive, ambition, and resilience Degree and/or sales experience (preferred but not essential for graduate-calibre candidates) What You'll Get in Return Competitive base salary (not commission-only) One of the most rewarding commission structures in the industry A clear career development plan with training from industry leaders Weekly, monthly, and annual incentives A supportive, social team culture The opportunity to build a long-term, successful career while making a real impact At Prospero, you'll have the platform, training, and support to achieve your goals-and the rewards to match. Ready to take the next step in your recruitment career? Apply now and help us grow the Prospero family. IND-INT
Career Choices Dewis Gyrfa Ltd
Warrington, Cheshire
Are you ready to put your leadership and business knowledge to the test in the fashion world, and join one of the UK's fastest growing retailers? We have an exciting opportunity for a Store Manager to join our team and manage the day to day running of our Peacocks store. As Store Manager we are looking for a well rounded and commercial retail manager who is proactive in their approach and can work using their own initiative. Fashion experience desirable however not essential, as full training will be provided. The ideal candidate will have previous experience either in management or supervision of personnel within a retail outlet. As Store Manager, you will be expected to: Drive sales through your team Manage the day to day operation of the store whilst ensuring costs are contained within targets Maximise store profitability by promoting sales within the store Ensure that a high level of customer service is delivered at all times Manage, coach and motivate the team to deliver all targets and lead by example The ideal candidate will have: Excellent leadership credentials An ability to drive sales through your team Good training and development capabilities Desire to progress within our ever growing business This is an opportunity for an aspiring Store Manager, to learn and progress to the next level. Salary negotiable depending on experience, other benefits include: Staff discounts within the Edinburgh Woollen Mill Group (Edinburgh Woollen Mill, Ponden Home, Jane Norman, Peacocks, Austin Reed) The company provides on going training and development with the opportunity to progress within a rapidly expanding business. Candidates must be fully flexible, weekend working is required. If you feel you are the right candidate, simply click 'Apply' to complete the application form. For more information on the Group please visit our website at recruitment.ewm.co.uk where you can search and apply for positions and view our Applicant Privacy Notice.
Feb 04, 2026
Full time
Are you ready to put your leadership and business knowledge to the test in the fashion world, and join one of the UK's fastest growing retailers? We have an exciting opportunity for a Store Manager to join our team and manage the day to day running of our Peacocks store. As Store Manager we are looking for a well rounded and commercial retail manager who is proactive in their approach and can work using their own initiative. Fashion experience desirable however not essential, as full training will be provided. The ideal candidate will have previous experience either in management or supervision of personnel within a retail outlet. As Store Manager, you will be expected to: Drive sales through your team Manage the day to day operation of the store whilst ensuring costs are contained within targets Maximise store profitability by promoting sales within the store Ensure that a high level of customer service is delivered at all times Manage, coach and motivate the team to deliver all targets and lead by example The ideal candidate will have: Excellent leadership credentials An ability to drive sales through your team Good training and development capabilities Desire to progress within our ever growing business This is an opportunity for an aspiring Store Manager, to learn and progress to the next level. Salary negotiable depending on experience, other benefits include: Staff discounts within the Edinburgh Woollen Mill Group (Edinburgh Woollen Mill, Ponden Home, Jane Norman, Peacocks, Austin Reed) The company provides on going training and development with the opportunity to progress within a rapidly expanding business. Candidates must be fully flexible, weekend working is required. If you feel you are the right candidate, simply click 'Apply' to complete the application form. For more information on the Group please visit our website at recruitment.ewm.co.uk where you can search and apply for positions and view our Applicant Privacy Notice.
About The Role Role: Assistant Store Manager (5 Month Fixed Term Contract) / Location: Nottingham / Salary: £28,538 per annum, plus bonus and benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there's a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you'll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team's development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won't be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About Us Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That's why it's essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we've maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can do attitude, combined with always doing the right thing - whatever the challenge. We take great pride in the culture we've created-a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it's not just about work-we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you're excited about this role but your experience doesn't align perfectly with everything in the job description, we would encourage you to apply. It's not just your skills we are looking for, it's your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Feb 04, 2026
Full time
About The Role Role: Assistant Store Manager (5 Month Fixed Term Contract) / Location: Nottingham / Salary: £28,538 per annum, plus bonus and benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there's a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you'll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team's development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won't be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About Us Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That's why it's essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we've maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can do attitude, combined with always doing the right thing - whatever the challenge. We take great pride in the culture we've created-a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it's not just about work-we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you're excited about this role but your experience doesn't align perfectly with everything in the job description, we would encourage you to apply. It's not just your skills we are looking for, it's your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Customer Success Manager Apply now Refer a friend Job no: 529376 Brand: Corporate Traveller Work type: Full time, Hybrid Location: London Categories: Sales and Customer Service, Commercial About Corporate Traveller At Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary.Part of the corporate division of the Flight Centre Travel Group (FCTG), Corporate Traveller is one of FCTG's most successful brands, globally. Our mission is to make end to end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. About You As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. You will contribute new business and achieve maximum revenue for your team by ensuring the adaptation of Corporate Traveller across your portfolio of key clients. A key focus of your role is showcasing the value of the brand to your clients by maintaining a close relationship with your key contacts, reviewing your client's business needs, and increasing and optimising the number of services provided to your customers. Qualifications Experience in customer/account management Ability to clearly articulate knowledge about products, services and value propositions to customers What's in it for you Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team. Career Development: With Flight Centre Travel Group's global presence, spanning 30+ brands in over 20 countries, you'll have clear career pathways and the resources you need to achieve your professional goals, including training and support. Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more. Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness. Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan. Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy. Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits. Our number one philosophy is our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . Advertised: 16 Jan 2026 GMT Standard Time Applications close: 30 Jan 2026 GMT Standard Time
Feb 04, 2026
Full time
Customer Success Manager Apply now Refer a friend Job no: 529376 Brand: Corporate Traveller Work type: Full time, Hybrid Location: London Categories: Sales and Customer Service, Commercial About Corporate Traveller At Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary.Part of the corporate division of the Flight Centre Travel Group (FCTG), Corporate Traveller is one of FCTG's most successful brands, globally. Our mission is to make end to end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. About You As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. You will contribute new business and achieve maximum revenue for your team by ensuring the adaptation of Corporate Traveller across your portfolio of key clients. A key focus of your role is showcasing the value of the brand to your clients by maintaining a close relationship with your key contacts, reviewing your client's business needs, and increasing and optimising the number of services provided to your customers. Qualifications Experience in customer/account management Ability to clearly articulate knowledge about products, services and value propositions to customers What's in it for you Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team. Career Development: With Flight Centre Travel Group's global presence, spanning 30+ brands in over 20 countries, you'll have clear career pathways and the resources you need to achieve your professional goals, including training and support. Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more. Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness. Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan. Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy. Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits. Our number one philosophy is our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . Advertised: 16 Jan 2026 GMT Standard Time Applications close: 30 Jan 2026 GMT Standard Time
Data Science Manager Salary: Up to £100k Location: London, Hybrid Data Idols is excited to be partnering with a cutting-edge technology startup that's scaling fast and putting data at the heart of everything they do. We're on the lookout for a Data Science Manager to lead a talented team, build intelligent products, and drive data-led innovation across the business. The Opportunity As the Data Science Manager, you'll take ownership of the data science roadmap, leading projects from experimentation through to production, while mentoring a growing team of scientists and analysts. You'll work closely with product, engineering, and commercial teams to deliver models that power key features and optimise user experience. This is a hands-on leadership role where you'll balance strategic thinking with technical delivery, all in a fast-paced, startup environment where your ideas will have real impact. What's in it for you? Hybrid working with a central London office Healthcare Direct influence over product and data strategy in a fast-growing startup A collaborative culture , where experimentation and learning are encouraged Access to ongoing professional development , leadership support, and growth opportunities Skills and Experience Strong experience in data science , ideally in a fast-moving or product-led environment Proficient in Python and familiar with modern ML tools and techniques Comfortable working across the full ML lifecycle, from experimentation to deployment Proven experience leading or mentoring other data scientists Strong communication and stakeholder management skills If you're excited about using data science to solve real-world problems in a fast-moving tech environment, and you're ready to take the next step in your leadership journey, we'd love to hear from you. Click Apply to submit your CV and start the conversation.
Feb 04, 2026
Full time
Data Science Manager Salary: Up to £100k Location: London, Hybrid Data Idols is excited to be partnering with a cutting-edge technology startup that's scaling fast and putting data at the heart of everything they do. We're on the lookout for a Data Science Manager to lead a talented team, build intelligent products, and drive data-led innovation across the business. The Opportunity As the Data Science Manager, you'll take ownership of the data science roadmap, leading projects from experimentation through to production, while mentoring a growing team of scientists and analysts. You'll work closely with product, engineering, and commercial teams to deliver models that power key features and optimise user experience. This is a hands-on leadership role where you'll balance strategic thinking with technical delivery, all in a fast-paced, startup environment where your ideas will have real impact. What's in it for you? Hybrid working with a central London office Healthcare Direct influence over product and data strategy in a fast-growing startup A collaborative culture , where experimentation and learning are encouraged Access to ongoing professional development , leadership support, and growth opportunities Skills and Experience Strong experience in data science , ideally in a fast-moving or product-led environment Proficient in Python and familiar with modern ML tools and techniques Comfortable working across the full ML lifecycle, from experimentation to deployment Proven experience leading or mentoring other data scientists Strong communication and stakeholder management skills If you're excited about using data science to solve real-world problems in a fast-moving tech environment, and you're ready to take the next step in your leadership journey, we'd love to hear from you. Click Apply to submit your CV and start the conversation.
Capital One (Europe) Plc
Nottingham, Nottinghamshire
About this role In HR Shared Services (HRSS), the employee experience is at the heart of everything we do. We strive to deliver HR processes flawlessly, and provide a high quality and responsive Employee Relations service to the company. Here at Capital One, we call it Associate Relations (AR). We're looking for an AR Principal Associate, reporting directly to the AR Manager, who will own and manage a range of employee relations cases, and provide legislative and best practice advice and coaching to People Leaders and associates throughout the business on a range of employment topics. Alongside case work, they will also coach and guide more junior members of the HR team. What you'll do You'll partner with the business to deliver high quality and proactive case management of employee relations issues such as: disciplinary, grievances, redundancy, TUPE, complex terminations (e.g. involving settlement agreements), ACAS Early Conciliation cases, as well as capability and absence management cases. You'll provide the business with pragmatic and commercial solutions to their employee relations cases, whilst considering the employment legal and risk framework, and associate experience. You'll ensure legal and HR policy compliance across the business to promote consistency, equality and fairness, and ensure sensitive information is dealt with in accordance with the law and internal information retention procedures. Where required, you'll provide coaching to managers to upskill and support them to reach positive, inclusive outcomes with their associates. You'll contribute to team development through the sharing of best practice and lessons learnt on cases, and identify issues, trends, and changes needed within our approach or documentation as part of our commitment to continuous improvement. You'll build high quality trusted relationships with others in the HR team (e.g. HRBPs, Talent Acquisition, Diversity Inclusion and Belonging). In doing so, you'll support and maintain an effective feedback loop with them to identify business risks, and ensure leaders engage in risk-based decision making. You'll build strong relationships within the pool of trained investigators and hearing managers across the business to obtain support during the life cycle of your individual case work. You'll actively participate in broader HR projects and initiatives, bringing your employee relations knowledge to add value and support/challenge next steps. Where required, you'll participate in specific risk management activities for the HR team, and analyse case management statistics to identify themes and make recommendations to share with the team and HR Business Partners. You will manage your cases diligently, updating our case management system regularly, and escalate high risk cases to the AR Manager as and when appropriate. What we're looking for You'll have a strong operational background in Employee Relations - depending on your experience, this might have been in a dedicated employee relations case management role or as part of a generalist HR role. Either way, you will have solid knowledge of UK employment law and demonstrable experience of supporting employee relations issues. You can demonstrate how you have previously used your knowledge and judgement to help your business stakeholders assess and mitigate (or accept) any employee relations risks posed to their business, and are not afraid to challenge your stakeholders and escalate where necessary in order to manage risk. You will be used to working with a case management system, with high attention to detail on your cases to ensure accurate records are kept and key documents are appropriately stored. You'll have project and/or change management experience, and a continuous improvement mindset. You'll enjoy building trusted relationships across teams and identifying ways that the AR Team can add further value within the company. You'll be proactive in keeping your own knowledge up to date (e.g. employee relations technical knowledge and external best practice),through attendance at employment law briefings and wider external reading. You have excellent attention to detail and pride yourself on delivering high levels of service at all times. You'll understand the importance of high quality stakeholder management and demonstrate this in your interactions with others. You'll have excellent verbal and written communications skills. Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to . Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. We are guided by our shared values, and we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Feb 04, 2026
Full time
About this role In HR Shared Services (HRSS), the employee experience is at the heart of everything we do. We strive to deliver HR processes flawlessly, and provide a high quality and responsive Employee Relations service to the company. Here at Capital One, we call it Associate Relations (AR). We're looking for an AR Principal Associate, reporting directly to the AR Manager, who will own and manage a range of employee relations cases, and provide legislative and best practice advice and coaching to People Leaders and associates throughout the business on a range of employment topics. Alongside case work, they will also coach and guide more junior members of the HR team. What you'll do You'll partner with the business to deliver high quality and proactive case management of employee relations issues such as: disciplinary, grievances, redundancy, TUPE, complex terminations (e.g. involving settlement agreements), ACAS Early Conciliation cases, as well as capability and absence management cases. You'll provide the business with pragmatic and commercial solutions to their employee relations cases, whilst considering the employment legal and risk framework, and associate experience. You'll ensure legal and HR policy compliance across the business to promote consistency, equality and fairness, and ensure sensitive information is dealt with in accordance with the law and internal information retention procedures. Where required, you'll provide coaching to managers to upskill and support them to reach positive, inclusive outcomes with their associates. You'll contribute to team development through the sharing of best practice and lessons learnt on cases, and identify issues, trends, and changes needed within our approach or documentation as part of our commitment to continuous improvement. You'll build high quality trusted relationships with others in the HR team (e.g. HRBPs, Talent Acquisition, Diversity Inclusion and Belonging). In doing so, you'll support and maintain an effective feedback loop with them to identify business risks, and ensure leaders engage in risk-based decision making. You'll build strong relationships within the pool of trained investigators and hearing managers across the business to obtain support during the life cycle of your individual case work. You'll actively participate in broader HR projects and initiatives, bringing your employee relations knowledge to add value and support/challenge next steps. Where required, you'll participate in specific risk management activities for the HR team, and analyse case management statistics to identify themes and make recommendations to share with the team and HR Business Partners. You will manage your cases diligently, updating our case management system regularly, and escalate high risk cases to the AR Manager as and when appropriate. What we're looking for You'll have a strong operational background in Employee Relations - depending on your experience, this might have been in a dedicated employee relations case management role or as part of a generalist HR role. Either way, you will have solid knowledge of UK employment law and demonstrable experience of supporting employee relations issues. You can demonstrate how you have previously used your knowledge and judgement to help your business stakeholders assess and mitigate (or accept) any employee relations risks posed to their business, and are not afraid to challenge your stakeholders and escalate where necessary in order to manage risk. You will be used to working with a case management system, with high attention to detail on your cases to ensure accurate records are kept and key documents are appropriately stored. You'll have project and/or change management experience, and a continuous improvement mindset. You'll enjoy building trusted relationships across teams and identifying ways that the AR Team can add further value within the company. You'll be proactive in keeping your own knowledge up to date (e.g. employee relations technical knowledge and external best practice),through attendance at employment law briefings and wider external reading. You have excellent attention to detail and pride yourself on delivering high levels of service at all times. You'll understand the importance of high quality stakeholder management and demonstrate this in your interactions with others. You'll have excellent verbal and written communications skills. Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to . Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. We are guided by our shared values, and we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Senior Manager, Supply Chain & Operations Location: London Other locations: Primary Location Only Date: Oct 14, 2025 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager, Supply Chain and Operations, UK It is difficult to recall when supply chain and operations has been more at the forefront of organisations' strategic priorities, working collaboratively with some of the world's leading organisations as supply chains are recalibrated to address unprecedented global uncertainty, volatility and risk. Be it in the public sector as governments build new supply chains to respond to the changing needs of citizens, or in the private sector as national and international markets face unparalleled disruption. The opportunity Take your career to the next level and join a high performing and inclusive team, working collaboratively with some of the most significant organisations in the world as they seek to optimise and transform their supply chain, operations, net zero and commercial and procurement operations. Leverage and expand your experience in innovation to be at the forefront of shaping leading practices. Develop and impart your experience on those you work with to help create the next generation of leaders. Develop your leadership and management ability as you work in cross-functional teams across our Consulting, People and Technology practices. Deepen your technical and sector knowledge by working alongside our clients in project teams. Work with cutting-edge technologies such as Robotic Process Automation, Artificial Intelligence, Internet Of Things (IOT) and Block Chain; and other leading technologies. We value curious thinkers who have the courage to lead, great communicators who don't take themselves too seriously, flexible collaborators who build relationships based on doing the right thing, and innovative problem-solvers who use their experience to ultimately find a better way. Your key responsibilities Our clients place considerable trust in us and our advice, and people who are passionate about going above and beyond to improve our working world, unifies us as a team. This is crucial in enabling us to consistently deliver or exceed on our commitments. As a Senior Manager, you'll balance internal and external responsibilities, comprising client, business development support, operational, team and personal development. Focus on our clients Build, maintain and strengthen relationships and be a trusted advisor in at least one area of supply chain i.e., operations, planning, procurement, manufacturing etc Be adept at problem-solving with clients and project teams, leveraging your skills to help manage projects to completion Develop experience and relationships across several clients over time, often as part of a team from different parts of EY's world, whilst being able to maintain focus on current project delivery Develop our business Contribute to the development of proposals to showcase some of our leading practices Engage the market with thought leadership and public profile, and contribute to enhancing our methodologies Work across our internal sector and account field of play teams to develop your network, bringing our expertise to bear Drive operational excellence Support successful delivery of projects and workstreams as forecast to time and budget Help ensure the quality of our delivery exceeds client expectations by effectively managing activities and deliverables within your remit Develop our people Manage and nurture those who work with you and undertake career counselling responsibilities Increasingly become an inclusive leader capable of forming diverse high performing teams that are enjoyable to be part of and help our consultant and client teams to develop and realise their potential Your experience Senior Managers must have practical experience from a Big 4 or Consultancy where you have developed your technical and management experience. Your experience will be valued across several sectors in a Big 4 or Consultancy background, with a key focus on Consumer Products & Retail, Energy & Resources, Manufacturing, Health & Life Sciences, and Telecommunication, Media & Entertainment. Our Senior Managers are required to possess good experience in at least one of the technical skills below and some experience across one or multiple others: Supply Chain Transformation End to end supply chain transformation, experience working on multiple transformation projects with considerable scope and scale. Demonstrable knowledge of working as part of the transformation including the design, setup and delivery including people, process and technological change. Digital Supply Chain / Supply Chain Technology Applying and implementing Supply Chain Technology, such as planning, manufacturing and procurement systems. Including next-generation supply chain technologies such as Robotic Process Automation, cognitive automation and AI. Supply Chain Planning Functional experience i.e. demand and supply planning, sales & operations planning, segmentation strategy, inventory optimisation and/or production scheduling. And technology experience, either from a Business Integrator, Systems Integrator or Industry role covering one or more of OMP, Kinaxis, o9, Aera, SAP IBP, Blue Yonder, and SAP S/4 HANA. Commercial & Procurement Strategic, operational or transactional procurement across the purchasing lifecycle. This includes procurement strategy, operating model, category management, strategic sourcing, contract management or the deployment of procurement technology and analytics. Specific focus areas are: managing complex end to end procurements; driving cost out of organisation's third party spend and conducting contract audits; and leveraging enterprise-level technology to standardise, automate and digitise various aspects of supply chain. Experience in deploying SAP Ariba is also being sought. Operating Model Transformation E2E operating model experience covering Op Model strategy and vision, design, transformation and implementation. Whether from an external consulting perspective or within an industry role. Supply Chain Strategy Operating Model design, segmentation strategy and inventory optimisation. Understanding the issues across the end-to-end supply chain, and potential solutions to improve performance. Qualifications Many of our Managers have professional body membership or qualifications e.g. Chartered Institute of Purchasing and Supply (CIPS), or International Association of Commercial & Contract Management (IACCM) or equivalent, but if you feel that you have skills which you believe would be additive to our team, please apply. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness.The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected . click apply for full job details
Feb 04, 2026
Full time
Senior Manager, Supply Chain & Operations Location: London Other locations: Primary Location Only Date: Oct 14, 2025 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager, Supply Chain and Operations, UK It is difficult to recall when supply chain and operations has been more at the forefront of organisations' strategic priorities, working collaboratively with some of the world's leading organisations as supply chains are recalibrated to address unprecedented global uncertainty, volatility and risk. Be it in the public sector as governments build new supply chains to respond to the changing needs of citizens, or in the private sector as national and international markets face unparalleled disruption. The opportunity Take your career to the next level and join a high performing and inclusive team, working collaboratively with some of the most significant organisations in the world as they seek to optimise and transform their supply chain, operations, net zero and commercial and procurement operations. Leverage and expand your experience in innovation to be at the forefront of shaping leading practices. Develop and impart your experience on those you work with to help create the next generation of leaders. Develop your leadership and management ability as you work in cross-functional teams across our Consulting, People and Technology practices. Deepen your technical and sector knowledge by working alongside our clients in project teams. Work with cutting-edge technologies such as Robotic Process Automation, Artificial Intelligence, Internet Of Things (IOT) and Block Chain; and other leading technologies. We value curious thinkers who have the courage to lead, great communicators who don't take themselves too seriously, flexible collaborators who build relationships based on doing the right thing, and innovative problem-solvers who use their experience to ultimately find a better way. Your key responsibilities Our clients place considerable trust in us and our advice, and people who are passionate about going above and beyond to improve our working world, unifies us as a team. This is crucial in enabling us to consistently deliver or exceed on our commitments. As a Senior Manager, you'll balance internal and external responsibilities, comprising client, business development support, operational, team and personal development. Focus on our clients Build, maintain and strengthen relationships and be a trusted advisor in at least one area of supply chain i.e., operations, planning, procurement, manufacturing etc Be adept at problem-solving with clients and project teams, leveraging your skills to help manage projects to completion Develop experience and relationships across several clients over time, often as part of a team from different parts of EY's world, whilst being able to maintain focus on current project delivery Develop our business Contribute to the development of proposals to showcase some of our leading practices Engage the market with thought leadership and public profile, and contribute to enhancing our methodologies Work across our internal sector and account field of play teams to develop your network, bringing our expertise to bear Drive operational excellence Support successful delivery of projects and workstreams as forecast to time and budget Help ensure the quality of our delivery exceeds client expectations by effectively managing activities and deliverables within your remit Develop our people Manage and nurture those who work with you and undertake career counselling responsibilities Increasingly become an inclusive leader capable of forming diverse high performing teams that are enjoyable to be part of and help our consultant and client teams to develop and realise their potential Your experience Senior Managers must have practical experience from a Big 4 or Consultancy where you have developed your technical and management experience. Your experience will be valued across several sectors in a Big 4 or Consultancy background, with a key focus on Consumer Products & Retail, Energy & Resources, Manufacturing, Health & Life Sciences, and Telecommunication, Media & Entertainment. Our Senior Managers are required to possess good experience in at least one of the technical skills below and some experience across one or multiple others: Supply Chain Transformation End to end supply chain transformation, experience working on multiple transformation projects with considerable scope and scale. Demonstrable knowledge of working as part of the transformation including the design, setup and delivery including people, process and technological change. Digital Supply Chain / Supply Chain Technology Applying and implementing Supply Chain Technology, such as planning, manufacturing and procurement systems. Including next-generation supply chain technologies such as Robotic Process Automation, cognitive automation and AI. Supply Chain Planning Functional experience i.e. demand and supply planning, sales & operations planning, segmentation strategy, inventory optimisation and/or production scheduling. And technology experience, either from a Business Integrator, Systems Integrator or Industry role covering one or more of OMP, Kinaxis, o9, Aera, SAP IBP, Blue Yonder, and SAP S/4 HANA. Commercial & Procurement Strategic, operational or transactional procurement across the purchasing lifecycle. This includes procurement strategy, operating model, category management, strategic sourcing, contract management or the deployment of procurement technology and analytics. Specific focus areas are: managing complex end to end procurements; driving cost out of organisation's third party spend and conducting contract audits; and leveraging enterprise-level technology to standardise, automate and digitise various aspects of supply chain. Experience in deploying SAP Ariba is also being sought. Operating Model Transformation E2E operating model experience covering Op Model strategy and vision, design, transformation and implementation. Whether from an external consulting perspective or within an industry role. Supply Chain Strategy Operating Model design, segmentation strategy and inventory optimisation. Understanding the issues across the end-to-end supply chain, and potential solutions to improve performance. Qualifications Many of our Managers have professional body membership or qualifications e.g. Chartered Institute of Purchasing and Supply (CIPS), or International Association of Commercial & Contract Management (IACCM) or equivalent, but if you feel that you have skills which you believe would be additive to our team, please apply. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness.The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected . click apply for full job details
Vacancy No 5477 Job Title Associate Façade Engineer (Structures) Location: London Level: Associate Overview Our client is seeking a multi-faceted Façade Engineer with a strong structural background who can take ownership of projects from concept to delivery. This role requires someone who is not only structurally competent but also commercially and client-focused, capable of representing our client's business confidently in meetings and on-site. The successful candidate will demonstrate the ability to work independently, managing priorities and driving projects forward with minimal supervision. Key Responsibilities Produce engineering analysis and structural engineering calculations on projects. Deliver and review structural and façade design calculations. Create programs and spreadsheets for automated calculation. Create standard calculations within TEDDS. Lead and project manage façade engineering projects from inception to completion. Attend and chair meetings with clients, architects, contractors, and design teams. Review, adapt, and coordinate drawings and technical documentation. Conduct site visits to assess installation quality and resolve technical challenges. Contribute to business development, identifying opportunities and supporting proposal preparation. Collaborate across disciplines to ensure design integration and performance compliance. Ideal Candidate Experienced in façade engineering with a solid understanding of structural principles. Comfortable taking the lead role in client and internal meetings. Able to balance technical, managerial, and commercial responsibilities. Demonstrates initiative, flexibility, and a proactive approach to project challenges. Ability to work independently. Required Qualifications The role requires good practical and technical structural engineering knowledge and experience. A master's degree (MSc) in a relevant Engineering field is essential. A relevant Chartership would be an advantage (IStructE, CIBSE, ICE). The candidate should also have a good knowledge of façade materials, products, manufacturing methods, and construction methods.
Feb 04, 2026
Full time
Vacancy No 5477 Job Title Associate Façade Engineer (Structures) Location: London Level: Associate Overview Our client is seeking a multi-faceted Façade Engineer with a strong structural background who can take ownership of projects from concept to delivery. This role requires someone who is not only structurally competent but also commercially and client-focused, capable of representing our client's business confidently in meetings and on-site. The successful candidate will demonstrate the ability to work independently, managing priorities and driving projects forward with minimal supervision. Key Responsibilities Produce engineering analysis and structural engineering calculations on projects. Deliver and review structural and façade design calculations. Create programs and spreadsheets for automated calculation. Create standard calculations within TEDDS. Lead and project manage façade engineering projects from inception to completion. Attend and chair meetings with clients, architects, contractors, and design teams. Review, adapt, and coordinate drawings and technical documentation. Conduct site visits to assess installation quality and resolve technical challenges. Contribute to business development, identifying opportunities and supporting proposal preparation. Collaborate across disciplines to ensure design integration and performance compliance. Ideal Candidate Experienced in façade engineering with a solid understanding of structural principles. Comfortable taking the lead role in client and internal meetings. Able to balance technical, managerial, and commercial responsibilities. Demonstrates initiative, flexibility, and a proactive approach to project challenges. Ability to work independently. Required Qualifications The role requires good practical and technical structural engineering knowledge and experience. A master's degree (MSc) in a relevant Engineering field is essential. A relevant Chartership would be an advantage (IStructE, CIBSE, ICE). The candidate should also have a good knowledge of façade materials, products, manufacturing methods, and construction methods.
Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: Stakeholder Management. Strong Organisation Skills and Time Management. Commercial Knowledge. Contract Negotiations. Procurement best in class practices. Some other highly valued skills may include: Resilience. Self-starter. Marketing Knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 04, 2026
Full time
Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: Stakeholder Management. Strong Organisation Skills and Time Management. Commercial Knowledge. Contract Negotiations. Procurement best in class practices. Some other highly valued skills may include: Resilience. Self-starter. Marketing Knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Commercial Property Management An established property surveying consultancy are seeking a proactive commercial property manager to join their growing Asset & Property Management team to manage a diverse portfolio of commercial properties. Commercial Property Manager Role The role covers the full spectrum of property management, including: Reactive and planned maintenance coordination Managing commercial lease renewals and rent reviews Providing strategic property advice to clients Service charge and financial management: budgeting, year-end certification, supplier invoice approval, and credit control Working closely with our Management Accounts Team Overseeing Health & Safety compliance and statutory obligations Building strong client relationships and supporting business development Arranging and managing insurance requirements Coordinating and chairing AGMs Liaising with internal departments on lease events Conducting cyclical property inspections and preparing reports Leadership experience Professional qualifications (MRICS preferred; ATPI or similar considered) Strong understanding of the commercial property market The Commercial Property Manager's Key Skills and Requirements Key Requirements Previous experience in property management Experience acting as the primary point of contact for clients Ability to work flexibly and manage tight deadlines Strong IT skills; experience with property management software (ideally Re-Leased) Excellent communication skills A collaborative team player seeking a long-term role Ambitious and keen to progress Full UK driving licence and access to a vehicle In Return Competitive salary: £45,000-£60,000 Hybrid working Commission opportunities Pension scheme Mileage allowance Holiday entitlement plus bank holidays Long term service bonus If you are a Commercial Property Manager, considering your opportunities, please contact Megan Cole at Brandon James. Reference: 21075
Feb 04, 2026
Full time
Commercial Property Management An established property surveying consultancy are seeking a proactive commercial property manager to join their growing Asset & Property Management team to manage a diverse portfolio of commercial properties. Commercial Property Manager Role The role covers the full spectrum of property management, including: Reactive and planned maintenance coordination Managing commercial lease renewals and rent reviews Providing strategic property advice to clients Service charge and financial management: budgeting, year-end certification, supplier invoice approval, and credit control Working closely with our Management Accounts Team Overseeing Health & Safety compliance and statutory obligations Building strong client relationships and supporting business development Arranging and managing insurance requirements Coordinating and chairing AGMs Liaising with internal departments on lease events Conducting cyclical property inspections and preparing reports Leadership experience Professional qualifications (MRICS preferred; ATPI or similar considered) Strong understanding of the commercial property market The Commercial Property Manager's Key Skills and Requirements Key Requirements Previous experience in property management Experience acting as the primary point of contact for clients Ability to work flexibly and manage tight deadlines Strong IT skills; experience with property management software (ideally Re-Leased) Excellent communication skills A collaborative team player seeking a long-term role Ambitious and keen to progress Full UK driving licence and access to a vehicle In Return Competitive salary: £45,000-£60,000 Hybrid working Commission opportunities Pension scheme Mileage allowance Holiday entitlement plus bank holidays Long term service bonus If you are a Commercial Property Manager, considering your opportunities, please contact Megan Cole at Brandon James. Reference: 21075
Job Overview: To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours. Dimensions Financial : Controllable Costs, Sales, Stock People : Store Management Team, Store Team Members Impact : Conversion, Consumer Satisfaction, Employee engagement, compliance Responsibilities • Lead and motivate the team to achieve targets and deliver the required consumer experience. • Manage controllable costs and efficiencies to proactively improve profitability. • Responsible for the management of the sales floor during trading hours. • Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. • Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. • Plan staffing levels against trading plan and manage rotas. • Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. • Recruit, develop and train a high performing and highly engaged team. • Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. • Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. • Regularly review own performance and maintain a personal development plan. • Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. • Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. • Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. • Ensures the store administration processes are carried out effectively, with audit targets achieved. • Ensures the effective management of the stock flow process to maximise sales and minimise losses • Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. • Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution. • Floor control is delivered consistently, ensuring all consumers have a great brand experience. • Reports and data provided are used to drive sales growth in-store to achieve budget. • All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales. • Team availability is matched to sales and/or footfall to ensure it matches consumer demand. • All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members. • All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set. • All team members are trained to deliver product knowledge through the appropriate company selling models. • All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation. • All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance. • Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly. • All security, cash, stock and administration procedures are followed. • Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies. • All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant. • All team members receive regular communication of Company strategy and new initiatives. • All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken. • Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training. Qualifications: Essential Knowledge: • Stock Management • Visual Merchandising • Consumer Experience • Managing Budgets • Recruitment and Training Technical Skills: • IT proficient - able to use a range of systems to manage in-store activity • Planning and Prioritising • Commerciality • Motivating and Leading a Team • Well-developed Communication Skills Successful Experience: • Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. • Delivering or exceeding sales and targets. • Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. • Managing staffing levels to sales. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
Feb 04, 2026
Full time
Job Overview: To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours. Dimensions Financial : Controllable Costs, Sales, Stock People : Store Management Team, Store Team Members Impact : Conversion, Consumer Satisfaction, Employee engagement, compliance Responsibilities • Lead and motivate the team to achieve targets and deliver the required consumer experience. • Manage controllable costs and efficiencies to proactively improve profitability. • Responsible for the management of the sales floor during trading hours. • Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. • Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. • Plan staffing levels against trading plan and manage rotas. • Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. • Recruit, develop and train a high performing and highly engaged team. • Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. • Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. • Regularly review own performance and maintain a personal development plan. • Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. • Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. • Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. • Ensures the store administration processes are carried out effectively, with audit targets achieved. • Ensures the effective management of the stock flow process to maximise sales and minimise losses • Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. • Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution. • Floor control is delivered consistently, ensuring all consumers have a great brand experience. • Reports and data provided are used to drive sales growth in-store to achieve budget. • All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales. • Team availability is matched to sales and/or footfall to ensure it matches consumer demand. • All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members. • All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set. • All team members are trained to deliver product knowledge through the appropriate company selling models. • All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation. • All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance. • Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly. • All security, cash, stock and administration procedures are followed. • Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies. • All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant. • All team members receive regular communication of Company strategy and new initiatives. • All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken. • Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training. Qualifications: Essential Knowledge: • Stock Management • Visual Merchandising • Consumer Experience • Managing Budgets • Recruitment and Training Technical Skills: • IT proficient - able to use a range of systems to manage in-store activity • Planning and Prioritising • Commerciality • Motivating and Leading a Team • Well-developed Communication Skills Successful Experience: • Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. • Delivering or exceeding sales and targets. • Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. • Managing staffing levels to sales. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
My client is an expanding, multi site consumer services business looking to appoint a Head of HR to help build the people infrastructure required for their next phase of national growth. About the role This is a senior HR leadership role partnering closely with the executive team as the business enters a phase of cross national expansion. With a UK footprint of 30+ sites and c.90 employees, you will shape and deliver a pragmatic people strategy that balances commercial priorities with strong governance, evolving the function from day to day HR management into a scalable, data led operation. You will lead on organisational design, workforce planning, employee relations and reward, ensuring the business has the structure, capability and leadership required to perform. A key focus will be creating consistency across a distributed workforce through the implementation of fit for purpose HR systems, meaningful people metrics and clear leadership reporting. The role also owns total reward, payroll oversight and compliance, alongside the design and delivery of practical training and development programmes that strengthen management capability and drive performance. Strong employee relations experience and a deep understanding of UK employment law are essential. About you You will be an experienced HR professional who has worked in a growing multi site business. You will have supported a business set up HR and will have implemented a people strategy that supports growth and people capabilities. You must have experience implementing a new HR System (HRIS). Required experience Proven experience in a senior HR leadership role (Head of HR, Senior HR Manager or equivalent) within a multi site, operationally led business e.g. facilities, hospitality, retail etc Strong track record of partnering with senior leadership teams and influencing at executive level Demonstrable experience building or scaling HR frameworks, policies and processes to support business growth Deep expertise in UK employment law, with hands on experience managing complex employee relations cases through to resolution Experience leading organisational change, workforce planning and organisational design in a growing or transforming environment Successful implementation or oversight of HR systems, data, reporting and people metrics to support commercial decision making Experience overseeing payroll processes and working effectively with third party providers Salary £70,000 - £80,000 Location Hammersmith - x4 days onsite with the view to reducing to 3 in the future. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
Feb 04, 2026
Full time
My client is an expanding, multi site consumer services business looking to appoint a Head of HR to help build the people infrastructure required for their next phase of national growth. About the role This is a senior HR leadership role partnering closely with the executive team as the business enters a phase of cross national expansion. With a UK footprint of 30+ sites and c.90 employees, you will shape and deliver a pragmatic people strategy that balances commercial priorities with strong governance, evolving the function from day to day HR management into a scalable, data led operation. You will lead on organisational design, workforce planning, employee relations and reward, ensuring the business has the structure, capability and leadership required to perform. A key focus will be creating consistency across a distributed workforce through the implementation of fit for purpose HR systems, meaningful people metrics and clear leadership reporting. The role also owns total reward, payroll oversight and compliance, alongside the design and delivery of practical training and development programmes that strengthen management capability and drive performance. Strong employee relations experience and a deep understanding of UK employment law are essential. About you You will be an experienced HR professional who has worked in a growing multi site business. You will have supported a business set up HR and will have implemented a people strategy that supports growth and people capabilities. You must have experience implementing a new HR System (HRIS). Required experience Proven experience in a senior HR leadership role (Head of HR, Senior HR Manager or equivalent) within a multi site, operationally led business e.g. facilities, hospitality, retail etc Strong track record of partnering with senior leadership teams and influencing at executive level Demonstrable experience building or scaling HR frameworks, policies and processes to support business growth Deep expertise in UK employment law, with hands on experience managing complex employee relations cases through to resolution Experience leading organisational change, workforce planning and organisational design in a growing or transforming environment Successful implementation or oversight of HR systems, data, reporting and people metrics to support commercial decision making Experience overseeing payroll processes and working effectively with third party providers Salary £70,000 - £80,000 Location Hammersmith - x4 days onsite with the view to reducing to 3 in the future. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
Freelance Design Manager High-Rise Location: Stoke Newington Contract: Freelance, minimum 6 months We are seeking an experienced Design Manager to join our team on a high-profile high-rise development in Central London . This freelance position offers the opportunity to work on a landmark scheme, collaborating with a leading project team and overseeing design delivery through critical phases of the project. Key Responsibilities: Lead the coordination of design information between consultants, subcontractors, and the project team. Manage the design programme to align with project milestones and construction activities. Ensure design deliverables meet statutory, regulatory, and client requirements. Proactively resolve technical queries and drive solutions in a fast-paced environment. Facilitate design workshops and liaise closely with architects, engineers, and specialist consultants. Report progress and key risks to the Project Director. Requirements: Proven experience as a Design Manager (minimum 5 years), ideally on large-scale high-rise or complex commercial/residential schemes in London. Strong knowledge of UK building regulations and high-rise construction methodologies. Excellent communication and stakeholder management skills. Ability to work independently, with a proactive and solutions-focused approach. Degree or equivalent in Architecture, Engineering, or Construction Management (preferred).
Feb 04, 2026
Contractor
Freelance Design Manager High-Rise Location: Stoke Newington Contract: Freelance, minimum 6 months We are seeking an experienced Design Manager to join our team on a high-profile high-rise development in Central London . This freelance position offers the opportunity to work on a landmark scheme, collaborating with a leading project team and overseeing design delivery through critical phases of the project. Key Responsibilities: Lead the coordination of design information between consultants, subcontractors, and the project team. Manage the design programme to align with project milestones and construction activities. Ensure design deliverables meet statutory, regulatory, and client requirements. Proactively resolve technical queries and drive solutions in a fast-paced environment. Facilitate design workshops and liaise closely with architects, engineers, and specialist consultants. Report progress and key risks to the Project Director. Requirements: Proven experience as a Design Manager (minimum 5 years), ideally on large-scale high-rise or complex commercial/residential schemes in London. Strong knowledge of UK building regulations and high-rise construction methodologies. Excellent communication and stakeholder management skills. Ability to work independently, with a proactive and solutions-focused approach. Degree or equivalent in Architecture, Engineering, or Construction Management (preferred).
At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master franchisee and agency for Tommy Hilfiger (Spain and Portugal) as well as the agency for Calvin Klein, DKNY, Donna Karan, and Karl Lagerfeld (Spain and Portugal). Hackett London, since 1983, has been a global benchmark in menswear, combining timeless British style with modern sophistication. The brand blends British heritage with contemporary elegance. Our success is due to having the right people on our team, and if you share our passion for fashion, commitment to excellence, and desire to grow, you could be the person we are looking for! The project! As a Store Manager, you will have the opportunity to represent the brand's image and values on the front line, being fully responsible for effectively managing store operations and the team. Additionally, you will ensure the highest level of customer satisfaction, achieve sales targets, manage inventory, and promote the development of the sales team. Key responsibilities of the role: Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development. Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image. Visual: Ensure the store complies with and implements visual guidelines in line with the brand image. Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience. Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others. Requirements What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to: Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles. Unlimited commissions. The more you sell, the more you earn - no limits. Benefits and staff discounts. Full seasonal uniform allowance. Feel good and look great - we provide a professional and stylish uniform every season. A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment. Requirements: Minimum of three years of relevant experience in fashion retail. English speaker, other languages would be a plus. Proven leadership skills, with the ability to motivate and guide teams towards achieving goals. Commercial profile, results-oriented, and focused on customer experience. Excellence in operational management, with attention to detail and a focus on process efficiency. The legal entity responsible for this hire is Pepe Jeans S.L. / AWWGroup S.L. / Hackett LimIted
Feb 04, 2026
Full time
At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master franchisee and agency for Tommy Hilfiger (Spain and Portugal) as well as the agency for Calvin Klein, DKNY, Donna Karan, and Karl Lagerfeld (Spain and Portugal). Hackett London, since 1983, has been a global benchmark in menswear, combining timeless British style with modern sophistication. The brand blends British heritage with contemporary elegance. Our success is due to having the right people on our team, and if you share our passion for fashion, commitment to excellence, and desire to grow, you could be the person we are looking for! The project! As a Store Manager, you will have the opportunity to represent the brand's image and values on the front line, being fully responsible for effectively managing store operations and the team. Additionally, you will ensure the highest level of customer satisfaction, achieve sales targets, manage inventory, and promote the development of the sales team. Key responsibilities of the role: Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development. Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image. Visual: Ensure the store complies with and implements visual guidelines in line with the brand image. Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience. Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others. Requirements What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to: Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles. Unlimited commissions. The more you sell, the more you earn - no limits. Benefits and staff discounts. Full seasonal uniform allowance. Feel good and look great - we provide a professional and stylish uniform every season. A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment. Requirements: Minimum of three years of relevant experience in fashion retail. English speaker, other languages would be a plus. Proven leadership skills, with the ability to motivate and guide teams towards achieving goals. Commercial profile, results-oriented, and focused on customer experience. Excellence in operational management, with attention to detail and a focus on process efficiency. The legal entity responsible for this hire is Pepe Jeans S.L. / AWWGroup S.L. / Hackett LimIted
Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI Role: R on proactive account management, user training, and platform engagement; A on onboarding, account health, renewal success and adoption; C/I with Sales, Product, and Creative. Delegation Readiness Level: Target = Level 3 - 4 At Phyron AI, we are revolutionising the car buying experience with cutting-edge AI video solutions. Imagine personalised, immersive car tours that captivate potential buyers and drive dealerships towards record sales. We're conquering the global automotive software market (think 30 countries and counting!). We're not just building AI; we're building the future of auto retail. Role Purpose The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. From onboarding and training through to adoption, engagement and renewal, the CSM ensures our customers unlock maximum value from Phyron's solutions. This role is all about relationships, results, and retention. You'll be on the front line with our clients, acting as their day-to-day contact and internal advocate. You'll partner closely with Sales, Creative, Product and Support to ensure that customer expectations are met, exceeded, and continuously evolving with their business needs. A requirement for this role is to speak English, French and Italian. (Spanish would be preferable too but not essential) Core Responsibilities Lead onboarding for new clients, ensuring timely, smooth, and high-quality activation Deliver proactive account management, ensuring clients are engaged, satisfied, and achieving their goals Drive feature adoption and usage through training, nudges and 1:1 support Monitor account health, usage, feedback, and satisfaction levels (CSAT/NPS) Own renewals and work cross-functionally to reduce churn risk Collaborate with the Product team to surface customer feedback and prioritise improvements Support campaign launches in collaboration with Creative and CX Track key metrics and report on account success regularly to internal stakeholders Skills & Experience Required 3+ years in a Customer Success, Account Management or Client Services role within a SaaS or tech environment Excellent communication and relationship-building skills Strong project management and organisational skills Comfortable working with product data, CRM tools (like Salesforce), and dashboards Able to manage multiple accounts with varying needs and priorities Proactive, curious, and empathetic with a customer-first mindset Short-Term Focus Build trusted relationships with key clients, especially new onboardings Identify gaps in onboarding flows and develop repeatable best practices Improve usage and engagement rates across a portfolio of strategic accounts Flag and resolve churn risks early Expected Impact Customers feel supported, confident and clear on how to use Phyron's platform to its full potential Retention and renewal rates increase due to improved customer outcomes Internal teams gain better visibility on client sentiment and feedback Reduced reactive support due to stronger onboarding and proactive management Behavioural & Leadership Competencies Customer obsessed - balances empathy with commercial awareness Highly accountable with a proactive mindset Strong communicator and listener Thrives in a fast-paced, scale-up environment Autonomy & Decision-Making Scope Expected Delegation Level: Level 3 - 4 Manages day-to-day customer interactions and success plans Escalates for high-risk renewals or strategic account issues Suggests improvements and iterates onboarding and engagement processes with CX and Product teams Here's what we have to offer: Growth: We're a rapidly growing company, and you'll have the opportunity to grow and develop your skills alongside us. Support: We're a supportive and collaborative team, and you'll have the resources and guidance you need to succeed. Development: We invest in your professional development with opportunities for training, mentorship, and career advancement. Impact: You'll get to work on cutting-edge AI projects with a team of brilliant minds, making a real difference. Rewards & Benefits: Enjoy competitive compensation, comprehensive benefits and generous paid time off, including a birthday day off! Work-Life Balance: We value your well-being and offer flexible work arrangements to help you achieve a healthy work-life balance.
Feb 04, 2026
Full time
Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI Role: R on proactive account management, user training, and platform engagement; A on onboarding, account health, renewal success and adoption; C/I with Sales, Product, and Creative. Delegation Readiness Level: Target = Level 3 - 4 At Phyron AI, we are revolutionising the car buying experience with cutting-edge AI video solutions. Imagine personalised, immersive car tours that captivate potential buyers and drive dealerships towards record sales. We're conquering the global automotive software market (think 30 countries and counting!). We're not just building AI; we're building the future of auto retail. Role Purpose The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. From onboarding and training through to adoption, engagement and renewal, the CSM ensures our customers unlock maximum value from Phyron's solutions. This role is all about relationships, results, and retention. You'll be on the front line with our clients, acting as their day-to-day contact and internal advocate. You'll partner closely with Sales, Creative, Product and Support to ensure that customer expectations are met, exceeded, and continuously evolving with their business needs. A requirement for this role is to speak English, French and Italian. (Spanish would be preferable too but not essential) Core Responsibilities Lead onboarding for new clients, ensuring timely, smooth, and high-quality activation Deliver proactive account management, ensuring clients are engaged, satisfied, and achieving their goals Drive feature adoption and usage through training, nudges and 1:1 support Monitor account health, usage, feedback, and satisfaction levels (CSAT/NPS) Own renewals and work cross-functionally to reduce churn risk Collaborate with the Product team to surface customer feedback and prioritise improvements Support campaign launches in collaboration with Creative and CX Track key metrics and report on account success regularly to internal stakeholders Skills & Experience Required 3+ years in a Customer Success, Account Management or Client Services role within a SaaS or tech environment Excellent communication and relationship-building skills Strong project management and organisational skills Comfortable working with product data, CRM tools (like Salesforce), and dashboards Able to manage multiple accounts with varying needs and priorities Proactive, curious, and empathetic with a customer-first mindset Short-Term Focus Build trusted relationships with key clients, especially new onboardings Identify gaps in onboarding flows and develop repeatable best practices Improve usage and engagement rates across a portfolio of strategic accounts Flag and resolve churn risks early Expected Impact Customers feel supported, confident and clear on how to use Phyron's platform to its full potential Retention and renewal rates increase due to improved customer outcomes Internal teams gain better visibility on client sentiment and feedback Reduced reactive support due to stronger onboarding and proactive management Behavioural & Leadership Competencies Customer obsessed - balances empathy with commercial awareness Highly accountable with a proactive mindset Strong communicator and listener Thrives in a fast-paced, scale-up environment Autonomy & Decision-Making Scope Expected Delegation Level: Level 3 - 4 Manages day-to-day customer interactions and success plans Escalates for high-risk renewals or strategic account issues Suggests improvements and iterates onboarding and engagement processes with CX and Product teams Here's what we have to offer: Growth: We're a rapidly growing company, and you'll have the opportunity to grow and develop your skills alongside us. Support: We're a supportive and collaborative team, and you'll have the resources and guidance you need to succeed. Development: We invest in your professional development with opportunities for training, mentorship, and career advancement. Impact: You'll get to work on cutting-edge AI projects with a team of brilliant minds, making a real difference. Rewards & Benefits: Enjoy competitive compensation, comprehensive benefits and generous paid time off, including a birthday day off! Work-Life Balance: We value your well-being and offer flexible work arrangements to help you achieve a healthy work-life balance.
