1327 jobs found

Our client is a specialist provider of laboratory services supporting high-volume testing, quality assurance, and scientific operations for organisations operating in regulated environments. To support the continued growth of the organisation we're recruiting for a Laboratory Operations Manager to join their team in Belfast. In this position you will hold full ownership of financial performance, people development, operational compliance, and continuous improvement within the business. Reporting directly to the Managing Director, you will shape strategy, optimise processes, and help translate customer needs into laboratory capability, ensuring testing operations meet expectations on quality, delivery, and commercial value. Responsibilities Leading laboratory operations to meet safety, quality, and turnaround expectations Maintaining compliance with accreditation frameworks such as ISO 17025 Managing budgets, P&L accountability, cost controls, and efficiency targets Overseeing staffing levels, training, recruitment, and performance management Working closely with customers to understand requirements and translate them into service delivery Driving continuous improvement initiatives and fostering an engaged, performance-focused culture Participating in governance, audits, operational reviews, and issue resolution This is a hands on leadership role where visibility, communication and operational influence are key. Qualifications Led laboratory or technical service teams in a regulated environment Understand scientific workflows, customer expectations, and accreditation-driven operations Confident managing P&Ls, KPIs, and performance improvement frameworks Ability to build strong relationships, solve problems proactively, and communicate clearly at all levels If you are ready to drive operations and shape a high performing business unit, we'd love to hear from you. Apply now to learn more about this unique opportunity! Keyword Summary: Manager, Laboratory, Operations, Scientific, Leadership, ISO 17025, Quality Systems, Continuous Improvement, Testing Laboratory, People Management, Senior Site Role, Operational Excellence, Laboratory Services, Customer Engagement, P&L Ownership, VRS9224PC

Do you have a proven track record in sales? Are you a commercially astute professional with a background in invoice finance? Would you like to be part of the growth story of one of the UK's leading financial services companies? If your answer is 'yes' then keep reading. Who we are. At Novuna Business Cash Flow, our expert team empowers UK businesses to realise their full potential by offering flexible cash flow solutions. Our customers are incredibly diverse, from start-ups to established firms across a wide range of industry sectors. What you'll do. We have an exciting opportunity for a field-based Senior Business Development Manager to join our Growth team here at Novuna Business Cash Flow team. Solely covering the East of England in particular Essex, you will be responsible for generating new business opportunities to grow our portfolio of clients and deliver targeted levels of income. You will have access to competitive products, excellent systems and processes, and best of all work with a supportive leadership team who will encourage your growth! You'll also: Identifying and converting new business opportunities to ensure that individual targets are achieved Retaining existing customers and developing new customers Maintaining and owning the relationship of prospective clients up to the point of completion Developing and maintaining an extensive network of introductory sources to generate new business opportunities What you'll bring. You will be eager for your next challenge in business development with a solid understanding of Invoice Finance, you will be self-sufficient and able to generate introductions using contacts you will have in the industry. You will be keen to develop and grow and want to work with similar passionate and hardworking people just like you! You'll be a great fit if you: Excellent working knowledge of the Invoice Finance industry and sales process, as well as a strong awareness of credit risk Ability to analyse statistics and data to inform sound commercial business decisions Proven track record in achieving targets and experience in lead generation through intermediaries and direct sales Exceptional stakeholder management skills with the ability to collaborate with and work with multiple stakeholders internally and externally at a senior leadership level What's in it for you? Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you. Our offer to you includes: Company car or cash alternative - with fantastic EV incentives Quarterly Bonus Flexible hybrid working 25 days' holiday, plus bank holidays and the option to buy/sell 5 days Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year Being yourself. At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly. Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

Senior Site Manager Location: West Molesey Salary: Competitive + Benefits Contract: Full-time, Permanent At Hill, we're delivering more than just homes-we're shaping the future of housebuilding. As a Senior Site Manager, you'll take the lead on major developments, driving excellence across build quality, health & safety, and team leadership. What you'll do: Take full responsibility for delivering high-value projects (£50m+) safely, on time and within budget Lead and inspire site teams including subcontractors, assistants, and trainees Ensure quality through full use of ISO systems and SnagR Coordinate programmes, manage site standards and champion compliance Collaborate with internal teams, clients and consultants to overcome challenges and meet targets What we're looking for: HND or Degree in Construction or equivalent experience Strong leadership and line management skills Proven success delivering large-scale developments Exceptional communication, planning and commercial awareness SMSTS, CSCS, Scaffold Inspection, and TWC training What you'll get: 26 days holiday plus bank holidays - with the opportunity to buy and sell more days. Private healthcare and wellbeing platform Hill Incentive Scheme and retail discounts Volunteering days and continuous learning opportunities A high-performing and supportive team culture Why Hill? At Hill, we offer more than just a job - we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK. Our culture is underpinned by our values: Ambition - we set bold goals and support each other to exceed them Impact - we focus on delivering meaningful outcomes Agility - we move quickly, adapt confidently, and embrace change Collaboration - we work together to achieve more, sharing success along the way As a privately owned business, we're able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here - and are recognised for what they deliver and how they deliver it. Join Hill and be part of a forward-thinking, values-led team. Together, we're not just building homes - we're building a lasting legacy. We are proud to be a Disability Confident Employer . We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process. Join us and lead the future of housebuilding.

Are you an experienced public sector procurement professional looking for a role where your work truly makes a difference? Crescent Purchasing Consortium (CPC) is a not-for-profit charity that gives back to the education sector and a one-stop procurement shop, with a vision of being the first-choice procurement services charity that gives back to the education sector. Combining professional support, expert guidance, and resources with FREE training and development opportunities via Crescent Learning. Why join CPC? CPC provides a range of services which include 80+ compliant frameworks, with several approved by the Department for Education (DfE), consultancy services which can aid with every aspect of an institutions procurement journey from facilitating flexible procurement outsourcing, five days a week, to designing a strategic procurement package to maximise your savings. Each year CPC's Board of Trustees review the level of reserves our charity has and any surpluses are reinvested back into the education sector via the 'Giving Back' initiative. To date over £2 million has been designated for re-investment in the form of various projects with the largest amount being used specifically for awarding non-refundable grants to CPC members supporting SEND learners, wellbeing and absenteeism in colleges, schools, academies, and universities nationwide. CPC's Vision, Mission, and Values CPC's Vision is to be the first-choice procurement services charity that gives back to the education sector. CPC's Mission, we want our members to receive outstanding procurement services. CPC's Values People First - We provide a caring, inclusive, and supporting environment that focuses on individual needs to enable our people to be the best they can be. Customer Always - Everything we do is for the benefit of our customers, to help them provide the best service possible to their learners. Excellence -We are 100% committed to delivering the highest-quality services that exceed expectations, with continuous improvement at the heart of what we do. The role As Procurement Manager within our Contracting Team, you'll lead the delivery of high-quality, fully compliant procurement solutions across your category area, Place (predominantly Estates, Facilities and Construction related frameworks, DPS and Dynamic Marketplaces). This means shaping and managing a portfolio of framework agreements and dynamic markets that help our members source goods, works and services simply, compliantly and effectively under the Procurement Act 2023. In this role, you will: Lead the full end-to-end procurement cycle for a range of categories Develop business plans, conduct market engagement and manage competitive tender processes Build and maintain effective relationships with members, suppliers and internal stakeholders Oversee the performance of frameworks and dynamic markets, driving quality and value Manage, mentor and support Contract Managers, Senior Procurement Officers and Procurement Officers within your category Ensure all processes and documentation meet public sector procurement legislation and CPC's high standards This is a role where you'll have autonomy, influence and the opportunity to make a measurable impact across education. About you We're looking for someone who brings strong expertise, commercial thinking and a collaborative mindset. You'll be a great fit if you have: Significant experience in public sector procurement A solid understanding of UK procurement legislation-especially the Procurement Act 2023 Broad category knowledge, particularly estates, facilities and construction and experience delivering high performing commercial agreements Confidence managing stakeholders and leading a small category team Proven ability to deliver value, quality outcomes and continuous improvement Qualifications: MCIPS (or working towards it) is highly desirable, but equivalent experience will also be considered. If you're a proactive procurement professional who enjoys autonomy, leading people and delivering meaningful outcomes, we'd love to hear from you. Salary and Benefits In return for your dedication, we offer a wide range of benefits including: Salary of up to £50,000-£55,000 FTE per annum depending on experience. Generous yearly discretionary bonuses following successful probation of up to £3,500 Flexible, agile working patterns, working 2 days at the Head Office and 3 days at home to help balance home and work life pressures, plus free parking at head office. Access to a local government pension scheme which includes death-in-service and ill health. Opportunities to develop through our in house development programmes and through external learning with full support given to achieve MCIPS. 41 days holiday (including three days additional leave for Christmas holiday closure and bank holidays). Time off for volunteering opportunities. Enhanced leave packages such as paid sickness, carers leave, bereavement and compassionate leave and maternity pay. Support for wellbeing with access to 8 mental health first aiders and the opportunity to join an Employee Assistance Programme. The chance to get involved in a number of working groups, such as Equality, Diversity and Inclusion, Wellbeing and Sustainability. The opportunity to join our Women's, Men's and Carer's employee support networks which provide safe spaces for colleagues to share their experiences. Social and employee events throughout summer and at Christmas. Has a programme of 'giving back' to the communities in which it is based and which it supports. Travel expenses paid for any additional required travelling outside of your contracted place of work. Next Steps The deadline to apply is Sunday 29th March 2026. Shortlisted candidates will be invited to interview at Crescent Purchasing Consortium's Head Office in Salford. The interview process will consist of a traditional panel-based Q&A on the specific requirements and skills for the Procurement Manager vacancy. If you like what you've read, please don't delay in applying as we may close vacancies early where we receive a high volume of applications. Please note that VISA sponsorship is not offered for this role. We are a disability confident employer so if you need any adjustments made to support your application, for example, if you require information in different formats or if you have any accessibility issues, we're more than happy to review our processes. Please feel free to get in touch with us at . As an equal opportunities employer, Crescent Purchasing Consortium is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

HUMAN CAPITAL MANAGEMENT Our division recruits, develops and rewards the people of Goldman Sachs. Our teams advise, design and implement strategies, processes and technologies that help our people advance professionally, drive productivity and help the firm and our clients achieve superior results. We look for individuals with strong problem solving and analytical skills, innovative thinking and intellectual curiosity who want to make an impact on the success of the firm's most valuable asset, our people. BIRMINGHAM Since its establishment in September 2021, Goldman Sachs' Birmingham office has rapidly grown into a dynamic hub of over 500 professionals. Birmingham contributes across critical functions including Engineering, Human Capital Management, Legal, Audit, and Corporate and Workplace Solutions. Our Birmingham colleagues are at the forefront, actively leading global projects and driving innovations that deliver significant commercial impact for the firm. With substantial growth projected, this is an unparalleled opportunity to join a pivotal and expanding operation, shaping the future of finance from day one and accelerating your career within a global leader. EMPLOYEE RELATIONS The Employee Relations team, which is part of the Human Capital Management division, is dedicated to advising and coaching managers and employees on all aspects of the employment relationship. Working with managers and employees to prevent, advise and resolve challenging and complex workplace situations, the ER Advisor will work to protect and support the firm's culture in accordance with firm policies, our business principles, and applicable legal standards. The work is invariably of a sensitive nature and requires a unique combination of skills to deliver workable solutions to a diverse range of issues. RESPONSIBILITIES Provide advice directly to managers in a dynamic environment, regarding all aspects of the employment relationship, including manager effectiveness, performance management, disputes and organizational changes. Investigate concerns raised about unfair or unlawful treatment and/or inappropriate behaviour. Manage grievances, disciplinary and appeal processes. Partner with Compliance, Regulatory Legal and other areas to lead investigations and oversee adherence to firm policies. Counsel individual employees regarding work concerns, health and personal issues that may impact work. Develop and reinforce policies that promote positive behaviours. Develop and deliver training programs to educate employees about firm policies, culture, conduct risk and employee relations. Liaise with the Employment Law Group as necessary to resolve employee issues. EXPERIENCE & SKILLS REQUIRED Highly motivated HR professional or Employment Lawyer, with a solid understanding of UK employment law and a proven track record of Managing complex issues, identifying potential risk and driving resolution. Leveraging analytical, teamwork and project management skills to undertake thorough investigations Developing and building effective relationships at all levels to advise and influence effectively Excellent oral and written communication Bringing groups with diverse views/priorities to a common resolution through use of strong negotiation and facilitation skills Approaching issues strategically; anticipating consequences and navigating around unforeseen obstacles Listening actively and thinking creatively to deliver commercially pragmatic solutions and resolve conflicts. Well-developed organizational and multi-tasking skills, with strong attention to detail. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Activities Coordinator Hours: 32 hours per week - working every other weekend Location: Corbrook Park Nursing Home, Audlem, CW3 0HF We are looking for an Activities Coordinator to join our team at Corbrook Park The Activities Coordinator is responsible for delivering a programme of thoughtfully designed activities and events that promote social interaction and independence for our residents. Through careful assessment of each resident's individual needs and abilities the Activities Coordinator will design and lead group and one-to-one activities which enhance quality of life for each resident. Responsibilities of the Activities Coordinator: Thoughtfully devise/arrange appropriate activities and entertainment/speakers within set budget. Co-ordinate birthday and special celebrations for all residents. Assess and meet individual residents' needs through leading group activities within and outside the home. Being inclusive, forward thinking, creative and delivering activities and occupations that meet and caters for residents' preferences. Liaise with staff/managers on matters regarding resident care and social needs. Transport residents to external activities, driving the company minibus. Plan and provide exercise/movement to music sessions in the home. Produce a monthly resident newsletter, using MS Word and Outlook. Review and keep up to date the relevant resident records, assessing resident enjoyment and preferences and the effectiveness of activity. Maintain and update communications within the home which promote and celebrate social activity. Benefits of the Activities Coordinator: Comprehensive induction programme Ongoing training and development Workplace pension Free DBS Free Uniform Free on-site parking About Us Welford Healthcare was founded in 2017 with the goal of building a boutique collection of quality care homes across the UK. Our strategy is to grow our business by acquiring mature care homes with quality foundations and strong potential for improvement and by investing in our people and our properties to ensure our homes are always inviting and homely. Whilst we are a growing business, we never lose sight of our primary and enduring purpose which is to provide good quality care for vulnerable adults. As we acquire new homes, we leverage our resources and expertise to ensure that the homes we run always have our residents' wellbeing at their hearts. Our senior leadership team has extensive experience of operating, opening and acquiring quality care homes with proven track records in regulatory compliance and running commercially successful businesses where meeting the needs and ensuring the happiness of our residents and our teams are the cornerstones of our approach.

Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human centric AI. You can read about our real world impact here. We don't chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch defining technology, join a company where you'll be empowered to envision its most powerful applications, and to make them happen. About the team Our Defence team is focused on building and embedding human centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting edge AI to high stakes situations and maintain the balance of global powers essential to our liberty. Because of the nature of the work we do with our Defence clients, you will need to be eligible for UK Security Clearance (SC) and willing to work between 2 to 4 days per week on site with these customers which may require travel to locations throughout the UK. When not required on client sites, you'll have the flexibility to work from our London office or remotely from elsewhere within the UK. About the role As a Senior Manager within our Defence team, you'll lead critical work for discerning and highly AI literate customers across the UK Defence landscape and for our international partners. This is a fast paced and demanding role that requires deep mission area context, programme delivery mastery, and the ability to think creatively about the role of AI in national security. You can expect to lead high stakes portfolios of work, ranging from the experimental application of emerging technologies to robust products that we progress through a complete development lifecycle and deploy for users in frontline commands. What you'll be doing: Managing the delivery of multiple, complex programmes of work for our Defence clients, spanning strategy, R&D, and bespoke product builds. Overseeing a diverse portfolio of projects across multiple facets of the Defence enterprise, ensuring alignment with departmental strategic objectives. Developing and owning compelling, mission focused proposals to grow our Defence and National Security portfolio. Mentoring and developing team members, aligning their growth with the critically important and sensitive work for which we're responsible. Working strategically to deliver meaningful operational outcomes and improved decision making for Defence organisations rather than just focusing on outputs. Forming strong, trusted relationships with senior military and civilian customers, collaborating closely with other industry partners where required. Advising clients on AI strategy and technical implementation, engaging confidently in complex technical discussions with senior leaders and directors. Supporting wider business efforts as a Senior Manager to ensure maximum strategic flexibility and commercial impact across the business unit. Who we're looking for: You are an experienced Senior Manager with a proven background in managing complex, large scale transformation programmes within demanding environments. You bring significant experience in the Defence space, possibly gained through a career in the Armed Forces, Government, academia, or industry roles. You have a track record of shipping digital products and possess the expertise required to get AI enabled services over the line within a Government or Defence context. You demonstrate a deep interest in AI and ML concepts and can think creatively about their application to solve a range of modern battle space and organisational challenges. You possess the technical nous to engage confidently with senior stakeholders on engineering concepts and the practicalities of deploying AI at scale. You understand the commercial consulting delivery model, allowing you to focus immediately on account growth, project oversight, and value creation. You embrace an entrepreneurial approach to a highly visible portfolio, with the flexibility to support broader strategic work across the Senior Management team. You thrive in ambiguous, high stakes settings and maintain a structured approach to problem solving and delivering high quality results under pressure. The Interview Process Talent Team Screen (30 minutes) Introduction to the team (60 minutes) Case Study Interview (60 minutes) Culture and Leadership Interview (60 minutes) Our Recruitment Ethos We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We're united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working If you don't feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part time hours.

We are hiring in our Manchester office for a Senior Ecologist. Main Purpose of the Job As a result of our growing workload, we are looking for a Senior Ecologist to oversee and aid project delivery. You will be involved from start to completion in a range of projects in both the public and private sectors. The work includes surveys, analysis and reporting; engagement with stakeholders, working in inter-disciplinary project teams and the planning system as well as habitat creation and enhancement schemes. Main Duties and Responsibilities Working with the Principal Ecologist to deliver a range of projects from tender stage to completion Maintaining high standards of survey, data analysis, reporting and client liaison in accordance with good practice guidance, ecological legislation and the Pell Frischmann internal quality systems Apply for protected species mitigation licenses and oversee their implementation on-site Project co ordination with good commercial awareness and financial control, ensuring deliverables meet the client's needs and are provided cost effectively and to an exemplary standard Working in conjunction with project stakeholders including clients, and statutory consultees to achieve project aims whilst encouraging a high level of environmental protection Monitoring, planning and forecasting utilisation of the ecology team, including contributing to and preparing bids Engage in business development, client and third party liaison successfully leading to enhanced reputation, new and repeat work Advocating the team's services internally to our framework managers and technical leads Assist with the promotion of the capabilities of the company to current and prospective clients Ensure compliance with internal management system procedures Qualifications, Experience & Skills that are required to be successful in the role: Essential Qualifications Degree in Ecology, Environmental Management or a related discipline Essential Experience Significant experience working in a UK consultancy for private and public sector developers and operators, on a range of development / infrastructure projects Experience across a range of UK habitats and protected species Class 2 bat survey license Experience of on site ecological supervision Essential Skills Be able to work well in a team and provide effective direction to all members of the team Strong analytical, critical thinking and organisational skills Excellent knowledge of relevant UK wildlife legislation including conservation of protected species Excellent knowledge of ecological survey methods and mitigation measures Good understanding of the UK planning system Able to work collaboratively and develop strong relationships with other teams within the business and clients Full UK driver's licence Preferred Qualifications A current CSCS card or equivalent (We can arrange) Membership (or eligibility to join) of the Chartered Institute of Ecology and Environmental Management (CIEEM) at MCIEEM level Preferred Experience Line management experience Proven record of developing pragmatic and cost effective mitigation and supervising implementation on site Providing ecological input to competitive tenders Has held or is eligible to hold Bat Mitigation licences (Earned Recognition or A13) Great crested newt survey licence (Level 1) or other protected species survey licence Preferred Skills Good GIS skills Experienced in BNG metrics and reporting Good working knowledge of habitat creation and enhancement Data management and analysis skills Excellent commercial understanding of environmental consultancy procurement

APPLICATION DEADLINE: This opportunity will be removed based on applicant volume; we encourage you to apply soon if interested Who we are M-Files is redefining how work gets done. Our AI-native document management system offers purpose-built business use cases - spanning universal and industry-specific workflows - to enable secure collaboration, automate processes, and ensure governance. Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries. For more information, we encourage you to visit our company page. At M-Files, Customer Success plays a critical role in driving long-term customer value, retention, and growth. As a Principal Customer Success Manager (based in the UK), you will own and lead a strategically important portfolio of customers, acting as a trusted advisor to senior and executive-level stakeholders. This is a senior individual contributor role for an experienced Customer Success professional with a strong SaaS background, excellent commercial acumen, and the ability to influence complex customer environments. You will drive measurable outcomes for customers, maximize adoption of the M-Files platform, and identify opportunities to expand and deepen customer partnerships. In addition to managing your own portfolio, you will contribute to the evolution of Customer Success practices at M-Files by sharing best practices, mentoring peers, and acting as a senior voice of the customer internally. What you'll do Own and grow a portfolio of strategic enterprise and upper mid-market customers, ensuring long-term success, retention, and expansion Build and maintain trusted relationships with executive sponsors and key decision-makers within customer organizations Drive customer value realization by aligning M-Files solutions to customer business objectives and success metrics Lead strategic account planning, including success plans, executive business reviews, and long-term roadmaps Proactively identify risks, manage escalations, and mitigate churn through early intervention and structured engagement Identify and drive upsell and cross-sell opportunities in close collaboration with Sales Partner with Professional Services during onboarding and key milestones to ensure smooth implementation and strong user adoption Act as a senior escalation point and advocate for the customer across Product, Support, Sales, and Services Bring structured customer feedback and insights into the organization to influence product direction and service improvements Support the development of Customer Success best practices and mentor other team members where appropriate Key success metrics Gross retention and churn reduction Net revenue retention through upsell and cross-sell Customer satisfaction, advocacy, and referenceability Platform adoption, usage, and demonstrated business value What We're Looking For Minimum 6-8 years of proven experience in Customer Success Management, or Strategic Account Management Strong, hands on experience working in a SaaS environment Demonstrated success in managing complex, long term customer relationships and driving renewals, upsell, and cross sell Proven ability to operate as a trusted advisor to senior stakeholders and executive sponsors Demonstrated proactive, analytical, and strategic approach to managing and growing a portfolio of customer accounts, with the ability to independently lead Executive Business Reviews, facilitate strategic alignment sessions, and effectively manage escalations to ensure customer satisfaction and long term value realization. Strong commercial mindset with the ability to identify expansion opportunities and manage risk Excellent communication, negotiation, and relationship building skills Experience with IT system implementations and enterprise software solutions is a plus Fluency in English (spoken and written) is required Fluency in French (both written and spoken) will be an advantage Comfortable working independently in a senior, remote role The position is fully remote within the UK, with occasional travel as required. Must be based in the United Kingdom (relocation is not offered) Why M-Files? M-Files is a fast-growing, global SaaS company with Finnish roots and a strong passion for delivering innovative solutions that transform industries. By joining M-Files, you will help shape the future of knowledge work automation while working with advanced, AI driven technology that delivers tangible business value. You'll have real influence over customer outcomes and long term growth, supported by a collaborative, international culture that values learning and development. We offer a flexible, remote first work environment where you can grow your expertise and make a meaningful impact. Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey. What We Offer International team of top performers Inclusive and dynamic culture (virtual and in-person) Opportunity to contribute to our success and growth globally Flexible work/life balance Competitive compensation and benefits package Does this sound exciting to you? Applications are considered on a rolling basis and the position will be filled as soon as the right individual comes along. Please send us your application together with your CV and salary request as soon as possible, but no later than March 22nd, 2026. Please note, that the position may close early based on applicant volume. Please note that we do not accept applications sent via email. All applications should be submitted through job boards like LinkedIn or our career portal. Due to the high volume of applications, we will not be able to respond to all LinkedIn InMails. Join M-Files and help industry leaders transform the way they manage information and drive business success!

Store Manager (3 month FTC) - Fenwick, Newcastle Newcastle upon Tyne, England, United Kingdom , Fixed-term We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated About the location Our concession in Fenwicks, Newcastle has been open since 2006 and usually trades from 9:00am - 19:00pm (subject to seasonal change). Our team is a fun and energetic bunch who enjoy bonding over the latest real crime documentaries (there's always plenty of recommendations!). Fenwick Newcastle was the very first Fenwick store to open in 1882.Store Location . Approximately a 10 minute journey from Newcastle station. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role Reporting to the Director, Procurement Europe; the Procurement Manager is a senior individual contributor responsible for leading complex procurement projects and delivering expert level procurement solutions across assigned corporate functions. This role combines deep procurement expertise, broad operational knowledge, and advanced analytical and negotiation skills to generate measurable business value for WSP. Acting as a process authority, the position supports the Director, Procurement Europe, and provides guidance to analysts and specialists in procurement execution, supplier negotiations, and compliance with procurement policies. Responsibilities Lead high impact sourcing events and complex contract negotiations for non-global categories. Design and execute HUB focused procurement plans that are aligned with the objectives and evolving need of the business. Act as a trusted subject matter expert (SME) advising stakeholders on supplier markets, pricing trends, and competitive strategies. Partner with internal stakeholders to gather requirements, analyze spend data, and define procurement objectives that deliver measurable value. Own the end to end (E2E) procurement lifecycle, including RFx development, supplier evaluation, negotiation, contracting, and implementation. Resolve complex supplier and process challenges, delivering timely, compliant, and effective solutions. Mentor and coach procurement analysts and specialists, ensuring adherence to policies and best practices while building team capability. Provide strategic input to the Director on process improvements, tools, and templates; recommend initiatives to enhance efficiency and performance. Monitor and report key procurement metrics (savings, cost avoidance, cycle time, compliance) and present actionable insights to leadership. Ensure full compliance with procurement governance, policies, and ESG/supplier diversity standards across all procurement activities. Digital Transformation and Process Optimization Driving ERP and application rollouts, deploying market specific programs, and collaborating closely with P2P to streamline processes, enhance compliance, and improve operational efficiency. Scope of Knowledge & Decision Making Applies advanced sourcing and negotiation expertise with a deep understanding of operational environments across the region. Independently interprets and implements procurement policies, adapting them to meet evolving business needs. Demonstrates mastery by resolving complex challenges and mentoring analysts and specialists to build team capability. Serves as a trusted technical advisor to stakeholders and team members, providing strategic guidance and best practices. Decision Making & Impact Exercises sound judgement in resolving non routine procurement challenges and setting work priorities daily. Makes decisions that directly influence operational performance and financial outcomes in the HUB. Provides strategic recommendations to management on supplier selection, risk mitigation, and process improvement initiatives to drive efficiency and value. Complexity & Independent Judgement Leads high impact procurement projects and successfully manages multiple complex initiatives simultaneously. Exercises independent judgement in evaluating supplier proposals, assessing risk, and negotiating commercial terms. Partners with management to monitor quality, cost, and value, ensuring alignment with strategic objectives. Leadership & Autonomy Operates with minimal supervision, demonstrating strong self direction and accountability. Serves as a team lead or process owner for assigned procurement activities and drive operational excellence. Provides technical guidance and mentorship to analysts and specialists, ensuring quality outcomes and timely delivery. Innovation, Creativity & Problem Solving Demonstrates initiative and creativity in developing innovative procurement solutions that address complex business needs. Resolves challenging procurement and contractual issues, applying strategic thinking and problem solving skills. Advises management on procurement strategy enhancements and leads cross functional problem solving sessions to drive continuous improvement. What we will be looking for you to demonstrate Education: Bachelor's degree in supply chain management, Business Administration, or a related discipline. Professional Background: Experience of progressive procurement and sourcing experience, with a strong focus on IT. Technical Expertise: In depth knowledge of procurement processes, contract lifecycle management, supplier negotiations, and data driven analytics. Digital Proficiency: Skilled in ERP and leading procurement platforms such as Scanmarket, SAP Ariba, Coupa, and Oracle; experience driving adoption and optimisation of digital tools. Leadership & Collaboration: Exceptional communication, stakeholder engagement, and project management skills; proven ability to influence and collaborate across functions. Governance & Sustainability: Solid understanding of ESG principles, supplier diversity programmes, and ethical procurement standards. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bringing together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits programme, as well as a comprehensive menopause support package. Flex your time To enhance work life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Workforce Planning Director will build and lead a scalable, compliant and high performance People Operations function for a live events environment. This role ensures the organisation can safely and efficiently deploy large, diverse workforces - often across multiple venues - while delivering a best in class employee and event day experience. You will own the entire People Operations engine, including workforce scheduling, event day staffing operations, and compliance. What we can offer Hosting events is what we do best, and we want our People to experience that too - enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with 25 days annual leave. We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute - join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities Oversee end to end event resourcing strategy, ensuring the right people, with the right skills, are staffed for each event, across FOH, BOH, F&B, hospitality, security, production, and technical roles. You will be responsible for ensuring The F&B Academy is clearly owned, well governed, and experienced across our venues Lead surge staffing models for high volume event days. Drive the master staffing plan aligned with event calendars, site needs, and commercial forecasts. Oversee rota/scheduling systems to ensure Working Time compliance and capacity planning. Own the accreditation process - badges, passes, compliance documentation, background checks, eligibility to work. Ensure all staff (permanent, seasonal, agency) meet compliance standards before entering site. Partner with H&S, Security, and Venue Ops to uphold safety, safeguarding, and regulatory standards. Deliver and maintain event day People Ops protocols, including check in/check out structures, incident management, and welfare. Oversee mass onboarding cycles for seasonal and temporary talent pools. Lead benefits strategy for a blended workforce - permanent, casual, and event day. Build and lead a high performing People Ops team capable of scaling up during peak periods. Partner with Operations, Production, Commercial, Hospitality, Security, and F&B leads. Provide visible leadership on large events - "on the ground" support, troubleshooting, and people flow management. Automate workflows to reduce manual event day admin. Oversee workforce management tech (HRIS, T&A, scheduling, accreditation). Introduce strong operational governance: SOPs, audits, risk logs, compliance dashboards. Implement VOC (Voice of Colleague) and post event debrief loops to drive continual improvement. We are looking for someone with Senior People Operations leadership experience in live events, stadiums, festivals, venues, entertainment, hospitality, or large scale operations. Proven ability to resource, schedule, and run event day or shift based operations. Experience with HRIS and workforce management systems (RotaCloud, Deputy, Harri, Workforce, Workday, SAP, etc.). Strong understanding of UK Working Time Regulations, safety standards, and event day compliance requirements. Expertise managing large volumes of casual, seasonal, contractor, and agency workers. Experience in sports, touring, stadium catering, or festival operations. Multi site workforce management experience. Event vendor onboarding. Expert stakeholder manager - able to work with Ops, Commercial, F&B, Safety. Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.