Location: Field based covering a portfolio around Cambridge to Hertford Salary: Competitive salary, plus a car allowance of £4,500 plus benefits Contract : Permanent Hours: Monday to Friday - 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a Property Manager , you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort's mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We deliver dependable results, building trust with customers and colleagues. Simple: We simplify the complex, ensuring our financial processes are straightforward and understood. Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Property Manager, you'll take charge of your own diary and become the go-to expert for all day-to-day property management queries. You'll play a key role in driving the success of your portfolio, with the full support of dedicated services to help you achieve your goals and ensure smooth operations. Key Responsibilities: Manage your own schedule remotely, prioritising properties that need more attention and conducting regular site visits. Organise and lead meetings with key stakeholders, influencing decisions and resolving disputes. Oversee and authorise all expenditure, ensuring financial control and value for customers, while reviewing service charge accounts and budgets. Work with credit control to manage debt effectively across your portfolio. Ensure compliance with Health and Safety regulations, including fire safety, asbestos, and water hygiene controls. Required Skills and Qualifications: Must be able to drive and have your own transport, as the role involves regular travel to sites within your portfolio. Join a newly formed team at a pivotal stage, offering an exciting opportunity for growth. Experienced in both block management and housing estates, with a strong commitment to delivering excellent service to residents. Confident communicator, able to build relationships with various customers and clients, and effectively present complex updates and financial information. Strong knowledge of Health and Safety regulations and Residential Landlord & Tenant legislation. What's in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We actively encourage applications from diverse backgrounds and are committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you're ready to take the next step in your career and make a difference we'd love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference - for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.
Jul 30, 2026
Full time
Location: Field based covering a portfolio around Cambridge to Hertford Salary: Competitive salary, plus a car allowance of £4,500 plus benefits Contract : Permanent Hours: Monday to Friday - 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a Property Manager , you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort's mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We deliver dependable results, building trust with customers and colleagues. Simple: We simplify the complex, ensuring our financial processes are straightforward and understood. Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Property Manager, you'll take charge of your own diary and become the go-to expert for all day-to-day property management queries. You'll play a key role in driving the success of your portfolio, with the full support of dedicated services to help you achieve your goals and ensure smooth operations. Key Responsibilities: Manage your own schedule remotely, prioritising properties that need more attention and conducting regular site visits. Organise and lead meetings with key stakeholders, influencing decisions and resolving disputes. Oversee and authorise all expenditure, ensuring financial control and value for customers, while reviewing service charge accounts and budgets. Work with credit control to manage debt effectively across your portfolio. Ensure compliance with Health and Safety regulations, including fire safety, asbestos, and water hygiene controls. Required Skills and Qualifications: Must be able to drive and have your own transport, as the role involves regular travel to sites within your portfolio. Join a newly formed team at a pivotal stage, offering an exciting opportunity for growth. Experienced in both block management and housing estates, with a strong commitment to delivering excellent service to residents. Confident communicator, able to build relationships with various customers and clients, and effectively present complex updates and financial information. Strong knowledge of Health and Safety regulations and Residential Landlord & Tenant legislation. What's in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We actively encourage applications from diverse backgrounds and are committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you're ready to take the next step in your career and make a difference we'd love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference - for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.
PROPERTY MANAGER Rendall & Rittner £Competitive, aligned to experience and portfolio size Hybrid Manchester ROLE OVERVIEW We need a Property Manager who can take ownership of an allocated portfolio of developments and deliver an efficient, accurate and professional property management service. Youll manage a Manchester-based portfolio directly, overseeing the day-to-day operations and working collaboratively with residents, clients, contractors and onsite teams to deliver a high standard of service. This is a hybrid role, with one day per week in the office. The portfolio is designed to stay manageable, allowing focus on service quality, site standards and client relationships. ROLE EXPECTATIONS This role requires an experienced property management professional who can handle a diverse range of responsibilities across an allocated portfolio. You will need to manage budgets, oversee maintenance and inspections, handle onsite staff and ensure Health & Safety requirements are met across your developments. You will be expected to take personal responsibility for your portfolio, adopt a proactive approach to identifying and resolving issues, and uphold Rendall & Rittners policies, procedures and values at all times. WHAT SUCCESS LOOKS LIKE Youll be successful in this role if: Your developments are stable, compliant and well managed Clients trust you and see you as their go-to point of contact Budgets, forecasts and expenditure are controlled and transparent Section 20 consultations and major works are delivered smoothly HOW YOULL SPEND MOST OF YOUR TIME Most weeks, youll be: Managing the day-to-day performance of your residential portfolio Building strong relationships with clients, residents and contractors Preparing and controlling service charge budgets and forecasts Overseeing major works projects and Section 20 consultations Carrying out regular site inspections and ensuring H&S compliance Interpreting leases, legislation and best practice to give clear advice Youll be trusted to manage your portfolio and your time effectively, maintaining a proactive approach to continuous improvement. Youll receive great support from the wider team, with real opportunity for progression as your career develops. WHO THIS ROLE IS FOR This role suits someone who: Has proven experience managing residential block portfolios Is confident handling budgets, major works and client relationships Understands leasehold legislation and industry best practice Communicates clearly and professionally with a wide range of stakeholders Takes pride in delivering a high-quality service EXPERIENCE THAT HELPS Residential property management experience Strong knowledge of the Landlord & Tenant Act and leasehold legislation Familiarity with RICS and ARMA guidelines Experience overseeing Section 20 consultations and major works TPI Associate membership (or willingness to obtain within 12 months) WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UKs most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. JBRP1_UKTJ
Jul 30, 2026
Full time
PROPERTY MANAGER Rendall & Rittner £Competitive, aligned to experience and portfolio size Hybrid Manchester ROLE OVERVIEW We need a Property Manager who can take ownership of an allocated portfolio of developments and deliver an efficient, accurate and professional property management service. Youll manage a Manchester-based portfolio directly, overseeing the day-to-day operations and working collaboratively with residents, clients, contractors and onsite teams to deliver a high standard of service. This is a hybrid role, with one day per week in the office. The portfolio is designed to stay manageable, allowing focus on service quality, site standards and client relationships. ROLE EXPECTATIONS This role requires an experienced property management professional who can handle a diverse range of responsibilities across an allocated portfolio. You will need to manage budgets, oversee maintenance and inspections, handle onsite staff and ensure Health & Safety requirements are met across your developments. You will be expected to take personal responsibility for your portfolio, adopt a proactive approach to identifying and resolving issues, and uphold Rendall & Rittners policies, procedures and values at all times. WHAT SUCCESS LOOKS LIKE Youll be successful in this role if: Your developments are stable, compliant and well managed Clients trust you and see you as their go-to point of contact Budgets, forecasts and expenditure are controlled and transparent Section 20 consultations and major works are delivered smoothly HOW YOULL SPEND MOST OF YOUR TIME Most weeks, youll be: Managing the day-to-day performance of your residential portfolio Building strong relationships with clients, residents and contractors Preparing and controlling service charge budgets and forecasts Overseeing major works projects and Section 20 consultations Carrying out regular site inspections and ensuring H&S compliance Interpreting leases, legislation and best practice to give clear advice Youll be trusted to manage your portfolio and your time effectively, maintaining a proactive approach to continuous improvement. Youll receive great support from the wider team, with real opportunity for progression as your career develops. WHO THIS ROLE IS FOR This role suits someone who: Has proven experience managing residential block portfolios Is confident handling budgets, major works and client relationships Understands leasehold legislation and industry best practice Communicates clearly and professionally with a wide range of stakeholders Takes pride in delivering a high-quality service EXPERIENCE THAT HELPS Residential property management experience Strong knowledge of the Landlord & Tenant Act and leasehold legislation Familiarity with RICS and ARMA guidelines Experience overseeing Section 20 consultations and major works TPI Associate membership (or willingness to obtain within 12 months) WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UKs most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. JBRP1_UKTJ
PROPERTY MANAGER Rendall & Rittner £Competitive, aligned to experience and portfolio size Hybrid Manchester ROLE OVERVIEW We need a Property Manager who can take ownership of an allocated portfolio of developments and deliver an efficient, accurate and professional property management service. Youll manage a Manchester-based portfolio directly, overseeing the day-to-day operations and working collaboratively with residents, clients, contractors and onsite teams to deliver a high standard of service. This is a hybrid role, with one day per week in the office. The portfolio is designed to stay manageable, allowing focus on service quality, site standards and client relationships. ROLE EXPECTATIONS This role requires an experienced property management professional who can handle a diverse range of responsibilities across an allocated portfolio. You will need to manage budgets, oversee maintenance and inspections, handle onsite staff and ensure Health & Safety requirements are met across your developments. You will be expected to take personal responsibility for your portfolio, adopt a proactive approach to identifying and resolving issues, and uphold Rendall & Rittners policies, procedures and values at all times. WHAT SUCCESS LOOKS LIKE Youll be successful in this role if: Your developments are stable, compliant and well managed Clients trust you and see you as their go-to point of contact Budgets, forecasts and expenditure are controlled and transparent Section 20 consultations and major works are delivered smoothly HOW YOULL SPEND MOST OF YOUR TIME Most weeks, youll be: Managing the day-to-day performance of your residential portfolio Building strong relationships with clients, residents and contractors Preparing and controlling service charge budgets and forecasts Overseeing major works projects and Section 20 consultations Carrying out regular site inspections and ensuring H&S compliance Interpreting leases, legislation and best practice to give clear advice Youll be trusted to manage your portfolio and your time effectively, maintaining a proactive approach to continuous improvement. Youll receive great support from the wider team, with real opportunity for progression as your career develops. WHO THIS ROLE IS FOR This role suits someone who: Has proven experience managing residential block portfolios Is confident handling budgets, major works and client relationships Understands leasehold legislation and industry best practice Communicates clearly and professionally with a wide range of stakeholders Takes pride in delivering a high-quality service EXPERIENCE THAT HELPS Residential property management experience Strong knowledge of the Landlord & Tenant Act and leasehold legislation Familiarity with RICS and ARMA guidelines Experience overseeing Section 20 consultations and major works TPI Associate membership (or willingness to obtain within 12 months) WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UKs most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. JBRP1_UKTJ
Jul 30, 2026
Full time
PROPERTY MANAGER Rendall & Rittner £Competitive, aligned to experience and portfolio size Hybrid Manchester ROLE OVERVIEW We need a Property Manager who can take ownership of an allocated portfolio of developments and deliver an efficient, accurate and professional property management service. Youll manage a Manchester-based portfolio directly, overseeing the day-to-day operations and working collaboratively with residents, clients, contractors and onsite teams to deliver a high standard of service. This is a hybrid role, with one day per week in the office. The portfolio is designed to stay manageable, allowing focus on service quality, site standards and client relationships. ROLE EXPECTATIONS This role requires an experienced property management professional who can handle a diverse range of responsibilities across an allocated portfolio. You will need to manage budgets, oversee maintenance and inspections, handle onsite staff and ensure Health & Safety requirements are met across your developments. You will be expected to take personal responsibility for your portfolio, adopt a proactive approach to identifying and resolving issues, and uphold Rendall & Rittners policies, procedures and values at all times. WHAT SUCCESS LOOKS LIKE Youll be successful in this role if: Your developments are stable, compliant and well managed Clients trust you and see you as their go-to point of contact Budgets, forecasts and expenditure are controlled and transparent Section 20 consultations and major works are delivered smoothly HOW YOULL SPEND MOST OF YOUR TIME Most weeks, youll be: Managing the day-to-day performance of your residential portfolio Building strong relationships with clients, residents and contractors Preparing and controlling service charge budgets and forecasts Overseeing major works projects and Section 20 consultations Carrying out regular site inspections and ensuring H&S compliance Interpreting leases, legislation and best practice to give clear advice Youll be trusted to manage your portfolio and your time effectively, maintaining a proactive approach to continuous improvement. Youll receive great support from the wider team, with real opportunity for progression as your career develops. WHO THIS ROLE IS FOR This role suits someone who: Has proven experience managing residential block portfolios Is confident handling budgets, major works and client relationships Understands leasehold legislation and industry best practice Communicates clearly and professionally with a wide range of stakeholders Takes pride in delivering a high-quality service EXPERIENCE THAT HELPS Residential property management experience Strong knowledge of the Landlord & Tenant Act and leasehold legislation Familiarity with RICS and ARMA guidelines Experience overseeing Section 20 consultations and major works TPI Associate membership (or willingness to obtain within 12 months) WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UKs most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. JBRP1_UKTJ
Senior Asset Manager Salary up to £67,500 per annum (depending on experience and location) plus great benefits including Health Cash Plan Temporary for 12months - Maternity Cover (37.5hpw), full time (37.5 hpw) Hybrid role - working from our office at Newcastle Upon Tyne, from home and across our national property portfolio We cant offer a CoS for this role Home, a place where you belong We have a fantastic opportunity for you to join us inthe role of Senior Asset Manager, leading the delivery of ourAssetManagementStrategyand Regional Asset Plans, ensuring our homes are safe, satisfying and sustainable for our customers and deliver return, so we can continue to reinvest back into our homes and communities. Youllwork with an Asset Managerandberesponsible fora regional portfolio, including houses, flats,blocksand estates, for both freehold and leasehold properties. If you fancy working in a varied role and?to continue developing your own career as you grow with us, then read on What youll do Ensuing our asset portfolios in each region perform against financial, operational, Health and Safety and customer satisfaction measures, working closely withtheteam to ensure successful delivery. Lead on all strategic asset matters including investment and divestment within the portfolio, providing a clear steer on interventions required to maintain strong performance. Youll use your expertise as a critical friend to our wider regional operational teams to ensure the successful delivery of our asset plan. Produce regular reports, guiding decision making on asset performance, keyrisksand making recommendations to drive performance. Ensuring we have a good commercial understanding of our assets through property level accounting and a close eye on expenditure to drive better outcomes. You have Professional Membership of The Property Institute (MTPI) or equivalent. Previous property asset management experience across a range of residential tenures (rented and leasehold) as well as property types (flatted, housing and mixed use). Youll bring a good knowledge and understanding of the different interests in assets and land from a landlord/transferor or lessee/transferee perspectives. A good understanding of property litigation, including interpreting, challenging and enforcing covenants and lease terms. Great communication and collaborative working ability to engage with customers on complex matters, instilling trust and confidence. Youll understand how your role makes a difference to customers, actively listening to understand their needs and amplifying their voices. Strong stakeholder engagement skill, able to work with customers, teams, peers and senior management effectively to deliver great outcomes. Previous line management experience with the ability to unleash the potential of others. Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits Full time, 37.5 hpw Monday to Friday. Flexible hybrid working, based from our officeatOne Strawberry Lane, Newcastle Upon Tyne,from home and across our national property portfolio. A full current driving licence and access to a vehicle for work, well pay for your mileage. Whats in it for you? 34 days leave (includes bank hols and a me day to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us! Generous pension scheme with life insurance of 3x salary. See our full range ofbenefitson our website. Find out more ClickAPPLY NOWto see our Senior Asset Manager Job Description, find out aboutusand forhelp to apply.Sometimes we close a job early, so dont delay or you might miss out.Finally, do let us know if theres anything we can do, to help you shine in our process at JBRP1_UKTJ
Jul 30, 2026
Full time
Senior Asset Manager Salary up to £67,500 per annum (depending on experience and location) plus great benefits including Health Cash Plan Temporary for 12months - Maternity Cover (37.5hpw), full time (37.5 hpw) Hybrid role - working from our office at Newcastle Upon Tyne, from home and across our national property portfolio We cant offer a CoS for this role Home, a place where you belong We have a fantastic opportunity for you to join us inthe role of Senior Asset Manager, leading the delivery of ourAssetManagementStrategyand Regional Asset Plans, ensuring our homes are safe, satisfying and sustainable for our customers and deliver return, so we can continue to reinvest back into our homes and communities. Youllwork with an Asset Managerandberesponsible fora regional portfolio, including houses, flats,blocksand estates, for both freehold and leasehold properties. If you fancy working in a varied role and?to continue developing your own career as you grow with us, then read on What youll do Ensuing our asset portfolios in each region perform against financial, operational, Health and Safety and customer satisfaction measures, working closely withtheteam to ensure successful delivery. Lead on all strategic asset matters including investment and divestment within the portfolio, providing a clear steer on interventions required to maintain strong performance. Youll use your expertise as a critical friend to our wider regional operational teams to ensure the successful delivery of our asset plan. Produce regular reports, guiding decision making on asset performance, keyrisksand making recommendations to drive performance. Ensuring we have a good commercial understanding of our assets through property level accounting and a close eye on expenditure to drive better outcomes. You have Professional Membership of The Property Institute (MTPI) or equivalent. Previous property asset management experience across a range of residential tenures (rented and leasehold) as well as property types (flatted, housing and mixed use). Youll bring a good knowledge and understanding of the different interests in assets and land from a landlord/transferor or lessee/transferee perspectives. A good understanding of property litigation, including interpreting, challenging and enforcing covenants and lease terms. Great communication and collaborative working ability to engage with customers on complex matters, instilling trust and confidence. Youll understand how your role makes a difference to customers, actively listening to understand their needs and amplifying their voices. Strong stakeholder engagement skill, able to work with customers, teams, peers and senior management effectively to deliver great outcomes. Previous line management experience with the ability to unleash the potential of others. Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits Full time, 37.5 hpw Monday to Friday. Flexible hybrid working, based from our officeatOne Strawberry Lane, Newcastle Upon Tyne,from home and across our national property portfolio. A full current driving licence and access to a vehicle for work, well pay for your mileage. Whats in it for you? 34 days leave (includes bank hols and a me day to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us! Generous pension scheme with life insurance of 3x salary. See our full range ofbenefitson our website. Find out more ClickAPPLY NOWto see our Senior Asset Manager Job Description, find out aboutusand forhelp to apply.Sometimes we close a job early, so dont delay or you might miss out.Finally, do let us know if theres anything we can do, to help you shine in our process at JBRP1_UKTJ
ESTATES COORDINATOR Premier £25000 Office Based - Macclesfield ROLE OVERVIEW You will play a key role in keeping our developments running smoothly, acting as the central hub between residents, contractors and property managers. With a calm, professional approach, you will coordinate repairs and maintenance, manage information and documentation, and make sure communication is clear, timely and helpful. Working alongside experienced property managers, you will bring structure and pace to day-to-day operations. Your diligence, eye for detail and people-first mindset will help deliver reliable service and a great experience for our customers and partners. ROLE EXPECTATIONS Most days you will manage a busy inbox and phone line, triaging enquiries, logging jobs and updating stakeholders. You will raise work orders, schedule contractors, chase progress, and keep records accurate and compliant in our systems. You will support meetings, reports and site visit logistics, ensuring nothing falls through the cracks. WHAT SUCCESS LOOKS LIKE Residents and clients receive timely, clear updates and feel well looked after. Work orders are raised accurately, progressed proactively and completed on time. Compliance documents, permits and records are complete, current and easy to find. Contractor performance is monitored, with quotes compared and value achieved. Data in our systems is accurate, enabling confident reporting and decisions. Colleagues trust you as the go-to coordinator who keeps actions moving. HOW YOU'LL SPEND MOST OF YOUR TIME Managing emails and calls, logging enquiries and allocating actions. Raising, tracking and closing work orders, POs and invoices in line with process. Coordinating contractors: obtaining quotes, scheduling visits and arranging access. Maintaining H&S and compliance documentation, permits and insurance records. Preparing communications, notices, packs and updates for residents and stakeholders. Organising diaries and logistics for site inspections, meetings and follow-up actions. WHO THIS ROLE IS FOR You are highly organised, detail-focused and thrive in a fast-paced, service-led environment. You communicate with warmth and clarity, even under time pressure. You take ownership, follow through and keep others informed without being chased. You balance empathy with firmness to resolve issues and move work forward. You enjoy being the operational anchor who makes complex moving parts work. EXPERIENCE THAT HELPS Coordination or administrative experience in property, block management, lettings or facilities. Scheduling and liaising with contractors or suppliers, including access and permits. High-volume customer service with case management and SLA tracking. Using CRM or property management systems and confidently handling spreadsheets. Basic understanding of building maintenance, compliance and H&S documentation. WHAT WE OFFER Competitive salary, aligned to experience Annual salary review 25 days holiday + bank holidays Birthday leave Buy and sell annual leave (up to one week) Westfield Health cash plan + Westfield Rewards perks platform Fully funded learning and development Support for professional qualifications including TPI, RICS and more Company pension scheme Car allowance for eligible roles Employee referral scheme Enhanced maternity and paternity pay (service-dependent) Volunteer leave ABOUT PREMIER Premier is a leading residential property management company with a strong national presence across England and Wales. We manage a diverse portfolio of developments, from landmark city centre apartment blocks and luxury residences to new build estates, historic listed conversions, and sustainable communities. As part of the Odevo Group, we combine the expertise and relationships of a trusted operator with the strength, technology and ambition of an international leader in property management. That means better tools, more opportunities, and a clear path for our people to grow. We are proud members of The Property Institute (TPI) and The Property Ombudsman. Our vision is to be the trusted partner in property management, placing people at the heart of what we do, delivering service excellence through innovation, integrity, and genuine care. If you are looking for a role where you will be trusted, supported and developed, within a business that is ambitious, values led, and genuinely invested in its people, Premier is a great place to build a long term career. HOW WE HIRE Initial conversation with our talent team Interview focused on your coordination skills, customer care, organisation, problem-solving and ability to manage multiple stakeholders in a property operations environment We aim to complete the process within two to three weeks and communicate clearly throughout.
Jul 30, 2026
Full time
ESTATES COORDINATOR Premier £25000 Office Based - Macclesfield ROLE OVERVIEW You will play a key role in keeping our developments running smoothly, acting as the central hub between residents, contractors and property managers. With a calm, professional approach, you will coordinate repairs and maintenance, manage information and documentation, and make sure communication is clear, timely and helpful. Working alongside experienced property managers, you will bring structure and pace to day-to-day operations. Your diligence, eye for detail and people-first mindset will help deliver reliable service and a great experience for our customers and partners. ROLE EXPECTATIONS Most days you will manage a busy inbox and phone line, triaging enquiries, logging jobs and updating stakeholders. You will raise work orders, schedule contractors, chase progress, and keep records accurate and compliant in our systems. You will support meetings, reports and site visit logistics, ensuring nothing falls through the cracks. WHAT SUCCESS LOOKS LIKE Residents and clients receive timely, clear updates and feel well looked after. Work orders are raised accurately, progressed proactively and completed on time. Compliance documents, permits and records are complete, current and easy to find. Contractor performance is monitored, with quotes compared and value achieved. Data in our systems is accurate, enabling confident reporting and decisions. Colleagues trust you as the go-to coordinator who keeps actions moving. HOW YOU'LL SPEND MOST OF YOUR TIME Managing emails and calls, logging enquiries and allocating actions. Raising, tracking and closing work orders, POs and invoices in line with process. Coordinating contractors: obtaining quotes, scheduling visits and arranging access. Maintaining H&S and compliance documentation, permits and insurance records. Preparing communications, notices, packs and updates for residents and stakeholders. Organising diaries and logistics for site inspections, meetings and follow-up actions. WHO THIS ROLE IS FOR You are highly organised, detail-focused and thrive in a fast-paced, service-led environment. You communicate with warmth and clarity, even under time pressure. You take ownership, follow through and keep others informed without being chased. You balance empathy with firmness to resolve issues and move work forward. You enjoy being the operational anchor who makes complex moving parts work. EXPERIENCE THAT HELPS Coordination or administrative experience in property, block management, lettings or facilities. Scheduling and liaising with contractors or suppliers, including access and permits. High-volume customer service with case management and SLA tracking. Using CRM or property management systems and confidently handling spreadsheets. Basic understanding of building maintenance, compliance and H&S documentation. WHAT WE OFFER Competitive salary, aligned to experience Annual salary review 25 days holiday + bank holidays Birthday leave Buy and sell annual leave (up to one week) Westfield Health cash plan + Westfield Rewards perks platform Fully funded learning and development Support for professional qualifications including TPI, RICS and more Company pension scheme Car allowance for eligible roles Employee referral scheme Enhanced maternity and paternity pay (service-dependent) Volunteer leave ABOUT PREMIER Premier is a leading residential property management company with a strong national presence across England and Wales. We manage a diverse portfolio of developments, from landmark city centre apartment blocks and luxury residences to new build estates, historic listed conversions, and sustainable communities. As part of the Odevo Group, we combine the expertise and relationships of a trusted operator with the strength, technology and ambition of an international leader in property management. That means better tools, more opportunities, and a clear path for our people to grow. We are proud members of The Property Institute (TPI) and The Property Ombudsman. Our vision is to be the trusted partner in property management, placing people at the heart of what we do, delivering service excellence through innovation, integrity, and genuine care. If you are looking for a role where you will be trusted, supported and developed, within a business that is ambitious, values led, and genuinely invested in its people, Premier is a great place to build a long term career. HOW WE HIRE Initial conversation with our talent team Interview focused on your coordination skills, customer care, organisation, problem-solving and ability to manage multiple stakeholders in a property operations environment We aim to complete the process within two to three weeks and communicate clearly throughout.
Dwelly - a UK-based, AI-enabled lettings and property management platform, that is growing through a roll-up strategy acquiring estate agencies. The company leverages two arms: i) acquiring existing letting agencies, effectively buying its highly sticky, recurring revenue-type landlords portfolios, and then ii) building a top-notch technology to automate tenant management, payments, and post-rental property maintenance. The company seamlessly integrates AI services to automate all business processes within brick-and-mortar real estate agencies, integrating them into a tech-enabled digital letting platform in two months to radically improve the user experiences and increase efficiency of the business. We're a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations. Position Summary We're looking for an experienced Lettings Team Coordinator/Team Leader to run a front-line Tenant Find team and own the day-to-day delivery of lettings across our integrated agencies. You'll lead a team of Letting Negotiators - starting at 2-6 and growing to 6-10 as we scale - and be accountable for hitting the numbers that matter every day and every week. This is a hands-on, change-heavy leadership role. Alongside keeping the operating model running at ground level, you'll help rebuild processes, roll out new technology, and roll up your sleeves to cover peaks, sick leave and annual leave. We're moving fast and the path will have bumps - you'll need to keep morale and standards high through constant change, while working closely with branch managers across agencies and our London-based central team. What matters most is your ability to lead a team and learn fast. Tenant Find is a specialised function and you'll be expected to upskill quickly into the detail of the process. Existing UK lettings experience is a real plus, but it's not essential - if you're a strong people-manager who picks things up quickly and thrives in ambiguity, we want to hear from you. You'll report to the Operations Manager for Tenant Find and sit directly above the Letting Negotiators. Job Location Regular travel between 2-3 branches in the same area is expected, plus periodic visits to our London HQ (roughly once a quarter). Preferred locations: Birmingham, Manchester, Cheltenham, Gloucester, and other locations in the Midlands. That said, we're growing fast and are eager to accommodate strong candidates - so feel free to apply even if you live outside these areas. Key Responsibilities Own daily delivery and the numbers Own your team's daily output across the Tenant Find journey - from listing and marketing, through viewings and applicant screening, to offer acceptance and move-in. Hit and beat the key Tenant Find metrics every day and week: time-to-let, viewing-to-offer conversion, lead response time, applicant quality and achieved rent vs asking price. Run the daily operating rhythm: allocate work, keep the diary full, unblock negotiators in real time, and make sure nothing slips through the cracks. Resolve complex cases and bottlenecks; read your dashboards fluently, spot when numbers drift, and act fast - escalating to the Operations Manager only what genuinely needs senior judgement. Lead, coach and develop the team Directly manage a team of Letting Negotiators (2-6 to start, growing to 6-10), owning their performance, development and day-to-day support. Balance support without micromanaging - hands-on without overcontrolling. Coach to raise the bar: side-by-side call and viewing feedback, clear expectations, and a culture of accountability and pace. Run consistent 1:1s and team huddles, set individual targets, and deliver training, coaching and performance reviews - recognising strong performers and addressing underperformance early. Maintain morale and engagement during significant change; onboard new joiners quickly and partner with the Talent team to keep the pipeline warm. Protect quality and the customer experience Enforce adherence to SOPs, compliance requirements and service standards across every property and applicant your team touches. Hold the line on service quality at all times - make sure landlords and tenants get fast, accurate, professional communication throughout. Support through peaks and sick / annual leave, stepping in hands-on when needed. Align operations with branch managers across agencies, and resolve day-to-day issues and complaints before they escalate. Drive transformation and improve the way we work Lead process changes as we rebuild operations, and support implementing new technology and systems. Create training materials and champion adoption of new tools and AI-enabled workflows across your team. Analyse metrics to drive improvements, and be the voice of the front line - surfacing what's broken, slow or clunky to the Operations Manager and central teams. Look for small, practical improvements that save time and lift conversion - and put them into practice. What We're Looking For Proven team-leadership experience - you've managed a front-line team of at least 3 direct reports and hit targets through them. Backgrounds in contact centres, BPO, retail or branch networks are very welcome; the common thread is high-volume, KPI-driven environments where service level is the product. Fast learner - you pick up new functions, processes and systems quickly, and are ready to upskill into the detail of Tenant Find from day one. Delivery-focused and organised - you thrive on daily targets, live in the detail, and keep a busy operation moving without dropping balls. Comfortable with data - you read dashboards, understand what's driving the numbers, and make evidence-based decisions. A natural coach - you get the best out of people, set a high standard, and hold your team to it with fairness and pace. Comfort with ambiguity and rapid change - you stay calm and keep the team steady when things shift quickly. Willing to travel across branches - regular travel between 2-3 branches in your area is expected, plus periodic visits to our London HQ (roughly once a quarter). Customer-obsessed and tech-forward - you care about the experience landlords and tenants receive, and you're quick to adopt new systems and genuinely interested in using AI and software to work smarter. Nice to Have UK residential lettings experience, ideally with a tenant finding focus. Knowledge of UK lettings regulations (ARLA/Propertymark, right-to-rent, referencing). Experience implementing new CRMs or handling post-acquisition integrations. A full UK driving licence. Competitive salary with performance-based bonus and the potential for equity options, recognising exceptional contributions to our growth. What's it like being a Dwell-er? Feel free to check out Dwelly Core Principles - that's about what we believe in, and how we operate and make decisions. What we offer isn't a fancy office or a static workplace. It's solving one of the world's most complex problems in the largest consumer industry on earth (residential rentals), improving the experience for the >30% of households - over 5M in the UK - that live in rental homes. We work hard, aim for extremely ambitious results, and want people who'll one day look back and say "hell yeah, that was me that did it all". Customer obsession rather than competitive focus Passion for invention Operational excellence Long-term thinking By applying for this position, you consent to the processing and storage of your personal data for recruitment purposes for up to 365 days, in accordance with our data retention policy and applicable data protection laws.
Jul 30, 2026
Full time
Dwelly - a UK-based, AI-enabled lettings and property management platform, that is growing through a roll-up strategy acquiring estate agencies. The company leverages two arms: i) acquiring existing letting agencies, effectively buying its highly sticky, recurring revenue-type landlords portfolios, and then ii) building a top-notch technology to automate tenant management, payments, and post-rental property maintenance. The company seamlessly integrates AI services to automate all business processes within brick-and-mortar real estate agencies, integrating them into a tech-enabled digital letting platform in two months to radically improve the user experiences and increase efficiency of the business. We're a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations. Position Summary We're looking for an experienced Lettings Team Coordinator/Team Leader to run a front-line Tenant Find team and own the day-to-day delivery of lettings across our integrated agencies. You'll lead a team of Letting Negotiators - starting at 2-6 and growing to 6-10 as we scale - and be accountable for hitting the numbers that matter every day and every week. This is a hands-on, change-heavy leadership role. Alongside keeping the operating model running at ground level, you'll help rebuild processes, roll out new technology, and roll up your sleeves to cover peaks, sick leave and annual leave. We're moving fast and the path will have bumps - you'll need to keep morale and standards high through constant change, while working closely with branch managers across agencies and our London-based central team. What matters most is your ability to lead a team and learn fast. Tenant Find is a specialised function and you'll be expected to upskill quickly into the detail of the process. Existing UK lettings experience is a real plus, but it's not essential - if you're a strong people-manager who picks things up quickly and thrives in ambiguity, we want to hear from you. You'll report to the Operations Manager for Tenant Find and sit directly above the Letting Negotiators. Job Location Regular travel between 2-3 branches in the same area is expected, plus periodic visits to our London HQ (roughly once a quarter). Preferred locations: Birmingham, Manchester, Cheltenham, Gloucester, and other locations in the Midlands. That said, we're growing fast and are eager to accommodate strong candidates - so feel free to apply even if you live outside these areas. Key Responsibilities Own daily delivery and the numbers Own your team's daily output across the Tenant Find journey - from listing and marketing, through viewings and applicant screening, to offer acceptance and move-in. Hit and beat the key Tenant Find metrics every day and week: time-to-let, viewing-to-offer conversion, lead response time, applicant quality and achieved rent vs asking price. Run the daily operating rhythm: allocate work, keep the diary full, unblock negotiators in real time, and make sure nothing slips through the cracks. Resolve complex cases and bottlenecks; read your dashboards fluently, spot when numbers drift, and act fast - escalating to the Operations Manager only what genuinely needs senior judgement. Lead, coach and develop the team Directly manage a team of Letting Negotiators (2-6 to start, growing to 6-10), owning their performance, development and day-to-day support. Balance support without micromanaging - hands-on without overcontrolling. Coach to raise the bar: side-by-side call and viewing feedback, clear expectations, and a culture of accountability and pace. Run consistent 1:1s and team huddles, set individual targets, and deliver training, coaching and performance reviews - recognising strong performers and addressing underperformance early. Maintain morale and engagement during significant change; onboard new joiners quickly and partner with the Talent team to keep the pipeline warm. Protect quality and the customer experience Enforce adherence to SOPs, compliance requirements and service standards across every property and applicant your team touches. Hold the line on service quality at all times - make sure landlords and tenants get fast, accurate, professional communication throughout. Support through peaks and sick / annual leave, stepping in hands-on when needed. Align operations with branch managers across agencies, and resolve day-to-day issues and complaints before they escalate. Drive transformation and improve the way we work Lead process changes as we rebuild operations, and support implementing new technology and systems. Create training materials and champion adoption of new tools and AI-enabled workflows across your team. Analyse metrics to drive improvements, and be the voice of the front line - surfacing what's broken, slow or clunky to the Operations Manager and central teams. Look for small, practical improvements that save time and lift conversion - and put them into practice. What We're Looking For Proven team-leadership experience - you've managed a front-line team of at least 3 direct reports and hit targets through them. Backgrounds in contact centres, BPO, retail or branch networks are very welcome; the common thread is high-volume, KPI-driven environments where service level is the product. Fast learner - you pick up new functions, processes and systems quickly, and are ready to upskill into the detail of Tenant Find from day one. Delivery-focused and organised - you thrive on daily targets, live in the detail, and keep a busy operation moving without dropping balls. Comfortable with data - you read dashboards, understand what's driving the numbers, and make evidence-based decisions. A natural coach - you get the best out of people, set a high standard, and hold your team to it with fairness and pace. Comfort with ambiguity and rapid change - you stay calm and keep the team steady when things shift quickly. Willing to travel across branches - regular travel between 2-3 branches in your area is expected, plus periodic visits to our London HQ (roughly once a quarter). Customer-obsessed and tech-forward - you care about the experience landlords and tenants receive, and you're quick to adopt new systems and genuinely interested in using AI and software to work smarter. Nice to Have UK residential lettings experience, ideally with a tenant finding focus. Knowledge of UK lettings regulations (ARLA/Propertymark, right-to-rent, referencing). Experience implementing new CRMs or handling post-acquisition integrations. A full UK driving licence. Competitive salary with performance-based bonus and the potential for equity options, recognising exceptional contributions to our growth. What's it like being a Dwell-er? Feel free to check out Dwelly Core Principles - that's about what we believe in, and how we operate and make decisions. What we offer isn't a fancy office or a static workplace. It's solving one of the world's most complex problems in the largest consumer industry on earth (residential rentals), improving the experience for the >30% of households - over 5M in the UK - that live in rental homes. We work hard, aim for extremely ambitious results, and want people who'll one day look back and say "hell yeah, that was me that did it all". Customer obsession rather than competitive focus Passion for invention Operational excellence Long-term thinking By applying for this position, you consent to the processing and storage of your personal data for recruitment purposes for up to 365 days, in accordance with our data retention policy and applicable data protection laws.
HEAD OF BUILDING SAFETY Premier • Competitive • Hybrid - Macclesfield ROLE OVERVIEW You will step into a pivotal role shaping Premier's building safety approach across a diverse residential portfolio. As an emerging specialist or junior head, you'll lead day-to-day building safety activity while learning from and partnering closely with our Director of Health & Safety. You will influence policy, embed best practice, and help translate regulation into clear, practical action that keeps residents safe and informed. This is a rare opportunity to take ownership, grow your leadership capability, and make a visible difference across developments nationwide. ROLE EXPECTATIONS You will coordinate and drive our building safety compliance programme, ensuring risks are identified, prioritised, and addressed with speed and care. You will translate evolving legislation into clear standards, support site teams and suppliers, and keep residents at the heart of every decision. You will report on progress, elevate issues early, and work hand in hand with the Director of H&S. WHAT SUCCESS LOOKS LIKE You create a clear, portfolio wide view of building safety risk and maintain an accurate, living "golden thread" of information. You deliver timely, compliant assessments, actions, and reporting with zero surprises for residents, clients, or regulators. You build trusted relationships with property, projects, and supplier teams, enabling fast, high-quality remediation. You communicate proactively and empathetically with residents, turning complex updates into clear, reassuring messages. You spot trends, recommend practical improvements, and implement changes that tighten controls and reduce risk. You confidently represent Premier with clients and stakeholders, demonstrating professionalism and accountability. HOW YOU'LL SPEND MOST OF YOUR TIME Coordinating building safety assessments, actions, and follow-ups across allocated developments. Managing the flow and accuracy of technical documentation to maintain the golden thread. Partnering with property managers, contractors, and consultants to plan and track remedial works. Monitoring legislative changes and turning them into practical guidance, templates, and training. Preparing concise reports, dashboards, and briefings for the Director of H&S and senior stakeholders. Leading resident-facing communications on safety matters, ensuring clarity, care, and timeliness. WHO THIS ROLE IS FOR You are a building safety professional ready to step up, keen to take ownership with guidance from an experienced leader. You balance technical detail with empathy, communicating clearly with residents, clients, and colleagues. You are organised, proactive, and calm under pressure, with a bias for action and follow-through. You collaborate naturally, influence without authority, and hold yourself to high standards. You care deeply about doing the right thing and improving processes to make homes safer. EXPERIENCE THAT HELPS Exposure to residential building safety within block or estate management, construction, or compliance roles. Familiarity with the Building Safety Act, Fire Safety Act, fire risk assessments, and safety case principles. Experience managing contractors, tracking remedial actions, and maintaining technical documentation. Writing clear resident updates and producing concise, data-led reports for senior stakeholders. Working with digital compliance systems or asset information platforms to keep records accurate and auditable. WHAT WE OFFER Competitive salary, aligned to experience Annual salary review 25 days holiday + bank holidays Birthday leave Buy and sell annual leave (up to one week) Westfield Health cash plan + Westfield Rewards perks platform Fully funded learning and development Support for professional qualifications including TPI, RICS and more Company pension scheme Car allowance for eligible roles Employee referral scheme Enhanced maternity and paternity pay (service-dependent) Volunteer leave ABOUT PREMIER Premier is a leading residential property management company with a strong national presence across England and Wales. We manage a diverse portfolio of developments, from landmark city centre apartment blocks and luxury residences to new build estates, historic listed conversions, and sustainable communities. As part of the Odevo Group, we combine the expertise and relationships of a trusted operator with the strength, technology and ambition of an international leader in property management. That means better tools, more opportunities, and a clear path for our people to grow. We are proud members of The Property Institute (TPI) and The Property Ombudsman. Our vision is to be the trusted partner in property management, placing people at the heart of what we do, delivering service excellence through innovation, integrity, and genuine care. If you are looking for a role where you will be trusted, supported and developed, within a business that is ambitious, values led, and genuinely invested in its people, Premier is a great place to build a long term career. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Jul 30, 2026
Full time
HEAD OF BUILDING SAFETY Premier • Competitive • Hybrid - Macclesfield ROLE OVERVIEW You will step into a pivotal role shaping Premier's building safety approach across a diverse residential portfolio. As an emerging specialist or junior head, you'll lead day-to-day building safety activity while learning from and partnering closely with our Director of Health & Safety. You will influence policy, embed best practice, and help translate regulation into clear, practical action that keeps residents safe and informed. This is a rare opportunity to take ownership, grow your leadership capability, and make a visible difference across developments nationwide. ROLE EXPECTATIONS You will coordinate and drive our building safety compliance programme, ensuring risks are identified, prioritised, and addressed with speed and care. You will translate evolving legislation into clear standards, support site teams and suppliers, and keep residents at the heart of every decision. You will report on progress, elevate issues early, and work hand in hand with the Director of H&S. WHAT SUCCESS LOOKS LIKE You create a clear, portfolio wide view of building safety risk and maintain an accurate, living "golden thread" of information. You deliver timely, compliant assessments, actions, and reporting with zero surprises for residents, clients, or regulators. You build trusted relationships with property, projects, and supplier teams, enabling fast, high-quality remediation. You communicate proactively and empathetically with residents, turning complex updates into clear, reassuring messages. You spot trends, recommend practical improvements, and implement changes that tighten controls and reduce risk. You confidently represent Premier with clients and stakeholders, demonstrating professionalism and accountability. HOW YOU'LL SPEND MOST OF YOUR TIME Coordinating building safety assessments, actions, and follow-ups across allocated developments. Managing the flow and accuracy of technical documentation to maintain the golden thread. Partnering with property managers, contractors, and consultants to plan and track remedial works. Monitoring legislative changes and turning them into practical guidance, templates, and training. Preparing concise reports, dashboards, and briefings for the Director of H&S and senior stakeholders. Leading resident-facing communications on safety matters, ensuring clarity, care, and timeliness. WHO THIS ROLE IS FOR You are a building safety professional ready to step up, keen to take ownership with guidance from an experienced leader. You balance technical detail with empathy, communicating clearly with residents, clients, and colleagues. You are organised, proactive, and calm under pressure, with a bias for action and follow-through. You collaborate naturally, influence without authority, and hold yourself to high standards. You care deeply about doing the right thing and improving processes to make homes safer. EXPERIENCE THAT HELPS Exposure to residential building safety within block or estate management, construction, or compliance roles. Familiarity with the Building Safety Act, Fire Safety Act, fire risk assessments, and safety case principles. Experience managing contractors, tracking remedial actions, and maintaining technical documentation. Writing clear resident updates and producing concise, data-led reports for senior stakeholders. Working with digital compliance systems or asset information platforms to keep records accurate and auditable. WHAT WE OFFER Competitive salary, aligned to experience Annual salary review 25 days holiday + bank holidays Birthday leave Buy and sell annual leave (up to one week) Westfield Health cash plan + Westfield Rewards perks platform Fully funded learning and development Support for professional qualifications including TPI, RICS and more Company pension scheme Car allowance for eligible roles Employee referral scheme Enhanced maternity and paternity pay (service-dependent) Volunteer leave ABOUT PREMIER Premier is a leading residential property management company with a strong national presence across England and Wales. We manage a diverse portfolio of developments, from landmark city centre apartment blocks and luxury residences to new build estates, historic listed conversions, and sustainable communities. As part of the Odevo Group, we combine the expertise and relationships of a trusted operator with the strength, technology and ambition of an international leader in property management. That means better tools, more opportunities, and a clear path for our people to grow. We are proud members of The Property Institute (TPI) and The Property Ombudsman. Our vision is to be the trusted partner in property management, placing people at the heart of what we do, delivering service excellence through innovation, integrity, and genuine care. If you are looking for a role where you will be trusted, supported and developed, within a business that is ambitious, values led, and genuinely invested in its people, Premier is a great place to build a long term career. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
CUSTOMER ACCOUNT ADVISOR Scanlans Property Management • £24,800 - £26,800 • Office Based - Manchester ROLE OVERVIEW You will play a key role in supporting customers and recovering service charge debts efficiently across a large, varied portfolio. Balancing empathetic service with firm credit control, you will manage the full lifecycle of the Sales Ledger to keep accounts accurate, queries resolved and payments on track. Working closely with Property Managers, Finance and external partners, you will spot issues early, communicate clearly with residents and organisations, and escalate appropriately when needed. Your proactive reporting and collaborative approach will help drive portfolio performance while maintaining positive customer relationships. In this office based role, you will bring structure, pace and clarity to every interaction tailoring your approach to each situation while following process and safeguarding compliance. ROLE EXPECTATIONS You will spend most of your day on the phone and email, agreeing payment plans, progressing arrears and resolving queries to keep accounts current. You will work through reminder cycles, monitor aged debt and collaborate with colleagues to remove blockers to payment. You will balance empathy with firmness and document every step clearly. WHAT SUCCESS LOOKS LIKE Noticeable, sustained reduction in aged debt with clear action plans for higher-risk accounts. Queries resolved quickly and accurately, minimising repeat contact and improving satisfaction. Accurate, timely reporting that flags trends, risks and recommended actions to the Property Team. Strong relationships with internal stakeholders that accelerate dispute resolution and payment. Process-driven reminders and escalations executed on time with well-documented case notes. Consistent compliance with policies and procedures, including appropriate legal escalation. HOW YOU'LL SPEND MOST OF YOUR TIME Calling and emailing customers to agree payment plans, chase arrears and resolve issues. Working through cyclical reminder letters, statements and formal escalations in line with process. Monitoring and reporting on aged debt, highlighting priority cases and proposing next steps. Investigating and coordinating the resolution of disputes with internal teams to enable payment. Maintaining accurate Sales Ledger records, notes and documentation for every account. Liaising with external partners such as solicitors to progress legal action where appropriate. WHO THIS ROLE IS FOR You are calm, professional and customer-focused, with the confidence to hold firm, fair conversations. You are organised and process-driven, comfortable managing a high-volume, time-sensitive workload. You communicate clearly in writing and by phone, adapting your tone to the situation. You enjoy problem-solving and collaborating with colleagues to remove blockers to payment. You take ownership, follow through and keep stakeholders informed. EXPERIENCE THAT HELPS Experience in credit control, collections or accounts receivable in a high-volume environment. Background engaging with residential customers and/or mixed consumer and business accounts. Familiarity with accounting or property management systems and strong Excel skills. Exposure to dispute resolution and payment plan negotiation. Experience producing aged debt reports and action plans. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 24 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT SCANLANS PROPERTY MANAGEMENT Scanlans Property Management is a well-established residential block management business, known for delivering a high standard of service to clients, leaseholders and residents across the North and Midlands. We manage a varied portfolio and take pride in providing proactive, professional support that makes a real difference to the communities we look after. Scanlans is part of Trinity Property Group (TPG) and the wider Odevo Group, giving our teams the backing of a leading international property management business, with the investment, stability and career development opportunities that come with being part of a growing group. HOW WE HIRE Initial conversation with our talent team Interview focused on your credit control approach, how you prioritise and report on aged debt, how you handle challenging customer conversations, and how you collaborate to resolve disputes and decide on escalations We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Jul 30, 2026
Full time
CUSTOMER ACCOUNT ADVISOR Scanlans Property Management • £24,800 - £26,800 • Office Based - Manchester ROLE OVERVIEW You will play a key role in supporting customers and recovering service charge debts efficiently across a large, varied portfolio. Balancing empathetic service with firm credit control, you will manage the full lifecycle of the Sales Ledger to keep accounts accurate, queries resolved and payments on track. Working closely with Property Managers, Finance and external partners, you will spot issues early, communicate clearly with residents and organisations, and escalate appropriately when needed. Your proactive reporting and collaborative approach will help drive portfolio performance while maintaining positive customer relationships. In this office based role, you will bring structure, pace and clarity to every interaction tailoring your approach to each situation while following process and safeguarding compliance. ROLE EXPECTATIONS You will spend most of your day on the phone and email, agreeing payment plans, progressing arrears and resolving queries to keep accounts current. You will work through reminder cycles, monitor aged debt and collaborate with colleagues to remove blockers to payment. You will balance empathy with firmness and document every step clearly. WHAT SUCCESS LOOKS LIKE Noticeable, sustained reduction in aged debt with clear action plans for higher-risk accounts. Queries resolved quickly and accurately, minimising repeat contact and improving satisfaction. Accurate, timely reporting that flags trends, risks and recommended actions to the Property Team. Strong relationships with internal stakeholders that accelerate dispute resolution and payment. Process-driven reminders and escalations executed on time with well-documented case notes. Consistent compliance with policies and procedures, including appropriate legal escalation. HOW YOU'LL SPEND MOST OF YOUR TIME Calling and emailing customers to agree payment plans, chase arrears and resolve issues. Working through cyclical reminder letters, statements and formal escalations in line with process. Monitoring and reporting on aged debt, highlighting priority cases and proposing next steps. Investigating and coordinating the resolution of disputes with internal teams to enable payment. Maintaining accurate Sales Ledger records, notes and documentation for every account. Liaising with external partners such as solicitors to progress legal action where appropriate. WHO THIS ROLE IS FOR You are calm, professional and customer-focused, with the confidence to hold firm, fair conversations. You are organised and process-driven, comfortable managing a high-volume, time-sensitive workload. You communicate clearly in writing and by phone, adapting your tone to the situation. You enjoy problem-solving and collaborating with colleagues to remove blockers to payment. You take ownership, follow through and keep stakeholders informed. EXPERIENCE THAT HELPS Experience in credit control, collections or accounts receivable in a high-volume environment. Background engaging with residential customers and/or mixed consumer and business accounts. Familiarity with accounting or property management systems and strong Excel skills. Exposure to dispute resolution and payment plan negotiation. Experience producing aged debt reports and action plans. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 24 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT SCANLANS PROPERTY MANAGEMENT Scanlans Property Management is a well-established residential block management business, known for delivering a high standard of service to clients, leaseholders and residents across the North and Midlands. We manage a varied portfolio and take pride in providing proactive, professional support that makes a real difference to the communities we look after. Scanlans is part of Trinity Property Group (TPG) and the wider Odevo Group, giving our teams the backing of a leading international property management business, with the investment, stability and career development opportunities that come with being part of a growing group. HOW WE HIRE Initial conversation with our talent team Interview focused on your credit control approach, how you prioritise and report on aged debt, how you handle challenging customer conversations, and how you collaborate to resolve disputes and decide on escalations We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Location: Field based covering a portfolio around Leeds and Sheffield Salary: Competitive salary, plus a car allowance of £4,500 plus benefits Contract: Permanent Hours: Monday to Friday - 9am to 5pm (35 hours per week) About FirstPort FirstPort is on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. Role Overview As a Property Manager, you'll take charge of your own diary and become the go-to expert for all day-to-day property management queries. You'll play a key role in driving the success of your portfolio, with the full support of dedicated services to help you achieve your goals and ensure smooth operations. Key Responsibilities Manage your own schedule remotely, prioritising properties that need more attention and conducting regular site visits. Organise and lead meetings with key stakeholders, influencing decisions and resolving disputes. Oversee and authorise all expenditure, ensuring financial control and value for customers, while reviewing service charge accounts and budgets. Work with credit control to manage debt effectively across your portfolio. Ensure compliance with Health and Safety regulations, including fire safety, asbestos, and water hygiene controls. Required Skills and Qualifications Must be able to drive and have your own transport, as the role involves regular travel to sites within your portfolio. Experienced in both block management and housing estates, with a strong commitment to delivering excellent service to residents. Confident communicator, able to build relationships with various customers and clients, and effectively present complex updates and financial information. Strong knowledge of Health and Safety regulations and Residential Landlord & Tenant legislation. What's in it for you We provide the technology, training and support you need to do your job well. Competitive salaries and a range of benefit packages depend on the grade of your role, such as private medical insurance, pension contributions and life assurance. We also offer exclusive discounts on extra benefits to help you and your family safeguard your future, including discounted gym membership for all colleagues. Diversity and Inclusion We actively encourage applications from diverse backgrounds and are committed to promoting diversity at FirstPort and recruit on merit. We will make any adjustments necessary to support applicants throughout the recruitment and onboarding process. Ready to make a difference? If you're ready to take the next step in your career and make a difference we'd love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Jul 30, 2026
Full time
Location: Field based covering a portfolio around Leeds and Sheffield Salary: Competitive salary, plus a car allowance of £4,500 plus benefits Contract: Permanent Hours: Monday to Friday - 9am to 5pm (35 hours per week) About FirstPort FirstPort is on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. Role Overview As a Property Manager, you'll take charge of your own diary and become the go-to expert for all day-to-day property management queries. You'll play a key role in driving the success of your portfolio, with the full support of dedicated services to help you achieve your goals and ensure smooth operations. Key Responsibilities Manage your own schedule remotely, prioritising properties that need more attention and conducting regular site visits. Organise and lead meetings with key stakeholders, influencing decisions and resolving disputes. Oversee and authorise all expenditure, ensuring financial control and value for customers, while reviewing service charge accounts and budgets. Work with credit control to manage debt effectively across your portfolio. Ensure compliance with Health and Safety regulations, including fire safety, asbestos, and water hygiene controls. Required Skills and Qualifications Must be able to drive and have your own transport, as the role involves regular travel to sites within your portfolio. Experienced in both block management and housing estates, with a strong commitment to delivering excellent service to residents. Confident communicator, able to build relationships with various customers and clients, and effectively present complex updates and financial information. Strong knowledge of Health and Safety regulations and Residential Landlord & Tenant legislation. What's in it for you We provide the technology, training and support you need to do your job well. Competitive salaries and a range of benefit packages depend on the grade of your role, such as private medical insurance, pension contributions and life assurance. We also offer exclusive discounts on extra benefits to help you and your family safeguard your future, including discounted gym membership for all colleagues. Diversity and Inclusion We actively encourage applications from diverse backgrounds and are committed to promoting diversity at FirstPort and recruit on merit. We will make any adjustments necessary to support applicants throughout the recruitment and onboarding process. Ready to make a difference? If you're ready to take the next step in your career and make a difference we'd love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
SENIOR PROPERTY MANAGER PMR is recruiting an experienced Senior Property Manager to lead one of two property management teams through a period of stabilisation and growth. The successful candidate will take ownership of a mixed portfolio - including sites with legacy issues and complex leaseholder relationships - while providing hands on leadership to a team of Property Managers. This is a senior, client facing role for someone who delivers reliably, communicates proactively, and is comfortable presenting to and managing the expectations of Residents' Management Companies (RMCs) and Right to Manage (RTM) companies. Key Responsibilities Take direct ownership of a portfolio of managed sites, including properties with legacy issues and historically difficult leaseholder relationships, resolving problems through consistent, on site engagement. Lead, manage and develop a team of circa 3 Property Managers and administrative support, holding regular one to ones and setting a clear standard for what good performance looks like. Act as the primary client facing contact for RMCs and RTM companies, attending and confidently presenting at meetings, and managing leaseholder expectations clearly and professionally. Deliver reliably on commitments made to leaseholders, clients and colleagues - following through on what has been agreed rather than relying on email only communication. Conduct regular, high quality site visits, moving the team away from a desk and email based way of working towards proactive, face to face engagement. Oversee compliance requirements across the portfolio, working closely with the Compliance Lead and Health & Safety Manager, who will support (but not remove) accountability for site standards. Identify and manage risk on sites vulnerable to RTM transition or being targeted by competing managing agents, protecting service quality and client relationships. Support the wider business through a period of restructuring, including the consolidation of associate level roles into full Property Manager positions, to ensure clear ownership and consistent service delivery. Contribute to the stabilisation of the existing portfolio this year, with a view to supporting growth and the onboarding of new sites next year. Candidate Profile Proven experience as a Senior Property Manager or Property Manager ready to step up, ideally with a mixed portfolio background Strong relationship management skills, with a track record of building leaseholder trust. Confident, clear communicator able to present at RMC/RTM meetings and manage difficult conversations with leaseholders and directors. Technically competent in block management and compliance, comfortable escalating specialist issues to in house compliance and H&S resources rather than needing to hold all technical knowledge personally. Demonstrable people management experience, with the ability to set expectations, hold a team accountable, and lead by example on site visits and client contact. MTPI/AssocRICS qualification (or working towards) desirable but not essential, depending on experience. Full UK driving licence and own vehicle, with the flexibility to be in the office four days per week.
Jul 30, 2026
Full time
SENIOR PROPERTY MANAGER PMR is recruiting an experienced Senior Property Manager to lead one of two property management teams through a period of stabilisation and growth. The successful candidate will take ownership of a mixed portfolio - including sites with legacy issues and complex leaseholder relationships - while providing hands on leadership to a team of Property Managers. This is a senior, client facing role for someone who delivers reliably, communicates proactively, and is comfortable presenting to and managing the expectations of Residents' Management Companies (RMCs) and Right to Manage (RTM) companies. Key Responsibilities Take direct ownership of a portfolio of managed sites, including properties with legacy issues and historically difficult leaseholder relationships, resolving problems through consistent, on site engagement. Lead, manage and develop a team of circa 3 Property Managers and administrative support, holding regular one to ones and setting a clear standard for what good performance looks like. Act as the primary client facing contact for RMCs and RTM companies, attending and confidently presenting at meetings, and managing leaseholder expectations clearly and professionally. Deliver reliably on commitments made to leaseholders, clients and colleagues - following through on what has been agreed rather than relying on email only communication. Conduct regular, high quality site visits, moving the team away from a desk and email based way of working towards proactive, face to face engagement. Oversee compliance requirements across the portfolio, working closely with the Compliance Lead and Health & Safety Manager, who will support (but not remove) accountability for site standards. Identify and manage risk on sites vulnerable to RTM transition or being targeted by competing managing agents, protecting service quality and client relationships. Support the wider business through a period of restructuring, including the consolidation of associate level roles into full Property Manager positions, to ensure clear ownership and consistent service delivery. Contribute to the stabilisation of the existing portfolio this year, with a view to supporting growth and the onboarding of new sites next year. Candidate Profile Proven experience as a Senior Property Manager or Property Manager ready to step up, ideally with a mixed portfolio background Strong relationship management skills, with a track record of building leaseholder trust. Confident, clear communicator able to present at RMC/RTM meetings and manage difficult conversations with leaseholders and directors. Technically competent in block management and compliance, comfortable escalating specialist issues to in house compliance and H&S resources rather than needing to hold all technical knowledge personally. Demonstrable people management experience, with the ability to set expectations, hold a team accountable, and lead by example on site visits and client contact. MTPI/AssocRICS qualification (or working towards) desirable but not essential, depending on experience. Full UK driving licence and own vehicle, with the flexibility to be in the office four days per week.
At KFH we are looking for a Senior Relationship Manager to join our Lettings Management team in Wimbledon. Who are we? At KFH, part of the Lomond group, we are London's largest property services group, and we are growing! KFH's range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity. What's the role? As a Senior Relationship Manager, you will ensure that the properties under your care meet all legal and contractual obligations whilst providing excellent customer service. You will also support the Team Leaders in embedding consistent best practice across the department. Key tasks will involve: Handling first level complaints and resolving them without escalation. Managing property performance and reporting to your line manager. Overseeing safety inspections, maintenance requests, and contractor appointments. Conducting property visits and ensuring contractual obligations are met. Managing deposit returns, insurance claims, and legal compliance. Supporting colleagues and collaborating across departments to deliver excellent customer service. What can you bring to the role? A proven track record in residential property management. Experience managing third-party contractors and resolving complaints. Strong communication skills, both written and verbal. IT literacy and familiarity with CRM systems. A client-focused mindset and a commitment to excellent service. ARLA qualification is desirable but not essential. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Jul 29, 2026
Full time
At KFH we are looking for a Senior Relationship Manager to join our Lettings Management team in Wimbledon. Who are we? At KFH, part of the Lomond group, we are London's largest property services group, and we are growing! KFH's range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity. What's the role? As a Senior Relationship Manager, you will ensure that the properties under your care meet all legal and contractual obligations whilst providing excellent customer service. You will also support the Team Leaders in embedding consistent best practice across the department. Key tasks will involve: Handling first level complaints and resolving them without escalation. Managing property performance and reporting to your line manager. Overseeing safety inspections, maintenance requests, and contractor appointments. Conducting property visits and ensuring contractual obligations are met. Managing deposit returns, insurance claims, and legal compliance. Supporting colleagues and collaborating across departments to deliver excellent customer service. What can you bring to the role? A proven track record in residential property management. Experience managing third-party contractors and resolving complaints. Strong communication skills, both written and verbal. IT literacy and familiarity with CRM systems. A client-focused mindset and a commitment to excellent service. ARLA qualification is desirable but not essential. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Overview Block Manager (Leasehold) - Middx, HA7 An opportunity has arisen within our Clients Property Management Department for an Assistant Property Manager to join their growing firm based in Middx, HA7. The ideal candidate needs to have excellent attention to detail and have a positive attitude towards work. The right candidate must be able to work on their own initiative and work as part of a team in fast paced working environment. For the successful candidate there will be scope for ongoing professional development and career advancement. Responsibilities Dealing with telephone enquiries and written correspondence from lessees Dealing with and arranging day to day reactive works Assisting Property Manager After training undertake site inspections and complete thorough site inspection reports identifying scope of works needed to be completed on a priority basis Issuing Works Orders to contractors and service providers then ensuring such completed reasonably and to good standard and within budget Supervision of existing service contracts and providers in place which deal with day to day activities such as but not limited to Landscape, gardening works, communal cleaning, general maintenance and repairs. Preparing a schedule of planned works and maintenance programme and ability to ensure such completed within budget and to good standard Liaising and converse with 3rd party professionals, such as Surveyors and Building Contractors to ensure agreed qualifying works completed to good standard and within budget If required - Attend meetings with Lessees and Residents, able to take notes and follow up on agreed action points discussed - some meetings will be outside usual office hours If possible knowledge of required Risk Assessments needed to be undertaken ability to understand such reports and ensure noted works completed to reasonable standard and within budget. Skills and qualifications Property Management work-based experience would be an advantage, candidates with 12 months Lettings and Property Management and Block would also be considered (prefer IRPM or person studying and or willing to study towards) Able to learn and or able to read and understand Leases Good working knowledge of Landlord and Tenant legislation Excellent organisation skills Able to communicate clearly and able to construct own letters as and when required Knowledge of MS Office and good use of computer software packages Clean driving licence - use of own car if possible but not essential Hours and salary The hours will be: Monday to Friday 9am - 5:30pm - non hybrid working offered Salary range will be: £33,000pa to £38,000pa Application process If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Louise Foster at Roundpegs Property Recruitment today. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.
Jul 29, 2026
Full time
Overview Block Manager (Leasehold) - Middx, HA7 An opportunity has arisen within our Clients Property Management Department for an Assistant Property Manager to join their growing firm based in Middx, HA7. The ideal candidate needs to have excellent attention to detail and have a positive attitude towards work. The right candidate must be able to work on their own initiative and work as part of a team in fast paced working environment. For the successful candidate there will be scope for ongoing professional development and career advancement. Responsibilities Dealing with telephone enquiries and written correspondence from lessees Dealing with and arranging day to day reactive works Assisting Property Manager After training undertake site inspections and complete thorough site inspection reports identifying scope of works needed to be completed on a priority basis Issuing Works Orders to contractors and service providers then ensuring such completed reasonably and to good standard and within budget Supervision of existing service contracts and providers in place which deal with day to day activities such as but not limited to Landscape, gardening works, communal cleaning, general maintenance and repairs. Preparing a schedule of planned works and maintenance programme and ability to ensure such completed within budget and to good standard Liaising and converse with 3rd party professionals, such as Surveyors and Building Contractors to ensure agreed qualifying works completed to good standard and within budget If required - Attend meetings with Lessees and Residents, able to take notes and follow up on agreed action points discussed - some meetings will be outside usual office hours If possible knowledge of required Risk Assessments needed to be undertaken ability to understand such reports and ensure noted works completed to reasonable standard and within budget. Skills and qualifications Property Management work-based experience would be an advantage, candidates with 12 months Lettings and Property Management and Block would also be considered (prefer IRPM or person studying and or willing to study towards) Able to learn and or able to read and understand Leases Good working knowledge of Landlord and Tenant legislation Excellent organisation skills Able to communicate clearly and able to construct own letters as and when required Knowledge of MS Office and good use of computer software packages Clean driving licence - use of own car if possible but not essential Hours and salary The hours will be: Monday to Friday 9am - 5:30pm - non hybrid working offered Salary range will be: £33,000pa to £38,000pa Application process If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Louise Foster at Roundpegs Property Recruitment today. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.
Round Pegs Recruitment is seeking a Block Manager for their Property Management Department based in Middx. The successful candidate will manage relations with lessees, assist the Property Manager, and oversee maintenance work. Ideal for someone with Property Management experience; full training will be provided. The position offers a non-hybrid work schedule from Monday to Friday, with a salary ranging from £33,000 to £38,000 per annum. A clean driving license is preferred but not essential. .
Jul 28, 2026
Full time
Round Pegs Recruitment is seeking a Block Manager for their Property Management Department based in Middx. The successful candidate will manage relations with lessees, assist the Property Manager, and oversee maintenance work. Ideal for someone with Property Management experience; full training will be provided. The position offers a non-hybrid work schedule from Monday to Friday, with a salary ranging from £33,000 to £38,000 per annum. A clean driving license is preferred but not essential. .
FirstPort is seeking a Property Manager to oversee a portfolio in the Ashford area. As a Property Manager, you will manage your own schedule, conduct site visits, and ensure compliance with regulations. The role offers competitive salary, car allowance, and benefits, along with opportunities for professional development. Ideal candidates will have block management experience and strong knowledge of health regulations.
Jul 26, 2026
Full time
FirstPort is seeking a Property Manager to oversee a portfolio in the Ashford area. As a Property Manager, you will manage your own schedule, conduct site visits, and ensure compliance with regulations. The role offers competitive salary, car allowance, and benefits, along with opportunities for professional development. Ideal candidates will have block management experience and strong knowledge of health regulations.
A leading property management firm in Greater London is seeking an experienced Property Manager to oversee a portfolio of residential properties. The successful candidate will manage financial budgeting, maintain compliance with regulations, and ensure high-quality service delivery. Ideal qualifications include a strong background in UK residential block management and proven client engagement skills. This role also offers a competitive benefits package, including hybrid working and enhanced pension options.
Jul 24, 2026
Full time
A leading property management firm in Greater London is seeking an experienced Property Manager to oversee a portfolio of residential properties. The successful candidate will manage financial budgeting, maintain compliance with regulations, and ensure high-quality service delivery. Ideal qualifications include a strong background in UK residential block management and proven client engagement skills. This role also offers a competitive benefits package, including hybrid working and enhanced pension options.
The Opportunity We are seeking an experienced Property Manager to undertake the day-to-day management of a designated portfolio of residential properties, reporting to the Team Lead on an ongoing and daily basis. This role offers the opportunity to deliver a first-rate property management service in line with all legislative and statutory controls, as well as best practice guidance issued by the Royal Institution of Chartered Surveyors and The Property Institute. You will play a key role in maintaining high service standards, supporting client relationships, ensuring financial control, and contributing directly to the team's overall performance and profitability. The Role As Property Manager, you will be responsible for the effective management of your portfolio, ensuring compliance, financial control and excellent stakeholder engagement. Financial Management Contribute directly towards improving the team's profitability. Prepare detailed annual service charge budgets in accordance with portfolio procedures. Ensure appropriate consultation with lessees in respect of annual budgets, including the preparation of clear explanatory notes. Approve and sign correspondence relating to service charge budgets and final accounts. Monitor, control and review monthly and quarterly expenditure against budget in conjunction with the line manager and partner. Liaise with Client Accounts on service charge income and expenditure matters. Authorise invoices for payment, ensuring works or supplies have been properly incurred and satisfactorily completed. Leasehold Management Ensure insurance claims are properly submitted, estimates obtained, and claims progressed efficiently with underwriters. Maintain a strong working knowledge of individual leases and headleases, ensuring full compliance at all times. Plan, manage and monitor all maintenance and repair works, including specification, tendering and supervision where required. Oversee regular property inspections, maintaining comprehensive inspection notes and accurate health & safety records. Supervise and maintain the computerised property management system, including contractor records and contract documentation. Liaise with tenants, lessees and residents' associations, attending meetings including AGMs where required. Communication & Leadership Manage on-site and client staff where applicable, supervising key functions under the direction of the Team Lead. Communicate effectively with clients, leaseholders and contractors. Build and maintain strong relationships with key stakeholders. Health & Safety & Compliance Monitor and control all aspects of health and safety compliance, ensuring adherence to current legislation. Work collaboratively with the Head of Department on business strategy and growth initiatives. Contribute to tender submissions, proposals and client presentations. The Person We are seeking a commercially aware and proactive Property Manager with a strong background in UK residential block management. You will demonstrate excellent organisational skills, technical competence, and the ability to manage multiple priorities while delivering outstanding client service. Skills & Experience Demonstrable track record delivering services to clients within the UK real estate market, specifically residential block management. Strong working knowledge of residential property legislation, health and safety requirements, and professional guidance issued by statute, RICS and TPI. Experience preparing and managing service charge budgets. Experience overseeing maintenance and repair works and managing insurance claims. Experience working with residents' associations and attending AGMs. Experience managing or supervising staff. Additional Information Competitive benefits package including: Hybrid working - offering flexibility 25 days' holiday, increasing with service to a maximum of 30 days Enhanced auto enrolment pension scheme Life assurance Interest free season ticket loans Cycle to work scheme Flu and eye care vouchers Employee Assistance Programme Remote GP access Retail, leisure and lifestyle discount platform Family & wellbeing policy including enhanced maternity pay, menopause support, neurodiversity support, carer support and company sick pay Flexible Benefits Purchase up to 5 additional days' holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more
Jul 24, 2026
Full time
The Opportunity We are seeking an experienced Property Manager to undertake the day-to-day management of a designated portfolio of residential properties, reporting to the Team Lead on an ongoing and daily basis. This role offers the opportunity to deliver a first-rate property management service in line with all legislative and statutory controls, as well as best practice guidance issued by the Royal Institution of Chartered Surveyors and The Property Institute. You will play a key role in maintaining high service standards, supporting client relationships, ensuring financial control, and contributing directly to the team's overall performance and profitability. The Role As Property Manager, you will be responsible for the effective management of your portfolio, ensuring compliance, financial control and excellent stakeholder engagement. Financial Management Contribute directly towards improving the team's profitability. Prepare detailed annual service charge budgets in accordance with portfolio procedures. Ensure appropriate consultation with lessees in respect of annual budgets, including the preparation of clear explanatory notes. Approve and sign correspondence relating to service charge budgets and final accounts. Monitor, control and review monthly and quarterly expenditure against budget in conjunction with the line manager and partner. Liaise with Client Accounts on service charge income and expenditure matters. Authorise invoices for payment, ensuring works or supplies have been properly incurred and satisfactorily completed. Leasehold Management Ensure insurance claims are properly submitted, estimates obtained, and claims progressed efficiently with underwriters. Maintain a strong working knowledge of individual leases and headleases, ensuring full compliance at all times. Plan, manage and monitor all maintenance and repair works, including specification, tendering and supervision where required. Oversee regular property inspections, maintaining comprehensive inspection notes and accurate health & safety records. Supervise and maintain the computerised property management system, including contractor records and contract documentation. Liaise with tenants, lessees and residents' associations, attending meetings including AGMs where required. Communication & Leadership Manage on-site and client staff where applicable, supervising key functions under the direction of the Team Lead. Communicate effectively with clients, leaseholders and contractors. Build and maintain strong relationships with key stakeholders. Health & Safety & Compliance Monitor and control all aspects of health and safety compliance, ensuring adherence to current legislation. Work collaboratively with the Head of Department on business strategy and growth initiatives. Contribute to tender submissions, proposals and client presentations. The Person We are seeking a commercially aware and proactive Property Manager with a strong background in UK residential block management. You will demonstrate excellent organisational skills, technical competence, and the ability to manage multiple priorities while delivering outstanding client service. Skills & Experience Demonstrable track record delivering services to clients within the UK real estate market, specifically residential block management. Strong working knowledge of residential property legislation, health and safety requirements, and professional guidance issued by statute, RICS and TPI. Experience preparing and managing service charge budgets. Experience overseeing maintenance and repair works and managing insurance claims. Experience working with residents' associations and attending AGMs. Experience managing or supervising staff. Additional Information Competitive benefits package including: Hybrid working - offering flexibility 25 days' holiday, increasing with service to a maximum of 30 days Enhanced auto enrolment pension scheme Life assurance Interest free season ticket loans Cycle to work scheme Flu and eye care vouchers Employee Assistance Programme Remote GP access Retail, leisure and lifestyle discount platform Family & wellbeing policy including enhanced maternity pay, menopause support, neurodiversity support, carer support and company sick pay Flexible Benefits Purchase up to 5 additional days' holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more
Property Manager / Residential Block Manager / Senior Property Manager London - £30-60k We re currently working with a reputable managing agent who seeks Leasehold Block Management professionals at all levels across London and the home counties. Whether you re an Assistant Property Manager, Property Manager or Senior Property Manager our established managing agent client has opportunities to suit with flexible working arrangements, a welcoming, supportive team environment and state of the art offices for those keen to work more traditionally. Property Manager / Assistant Property Manager / Senior Property Manager s keen to apply should live in (or within range of) London or the home counties, have 1-5 years block management experience (covering the full range of duties from budget setting to insurance provision, S20 consultation/major works, site visits & AGM s), come from a stable career background and have a genuine customer focus (seeing tasks through to completion, lots of resident communication and complete accountability). Whilst IRPM/RICS qualification is required for Senior Property Manager applicants, it can be supported for in assistant property managers / property managers keen to obtain it in post. Our client s block portfolio is high quality and diverse, comprising long retained RMC s, Freeholder sites and New Builds all divided into manageable unit numbers in close knit postcode spreads. Property Manager / Assistant Property Manager / Senior Property Manager s working for our client will enjoy a structured career path, ongoing training and a basic salary up to £60k with benefits depending on level/experience. If you are a Property Manager / Assistant Property Manager / Senior Property Manager keen to further your career in a quality focused, flexible setting in London or the Home Counties please apply now for immediate consideration and further info About us: BBL Property Recruitment are specialist recruiters for the leasehold block management sector, established over 20 years serving property manager vacancies nationally for a variety of high quality managing agent employers.
Jul 23, 2026
Full time
Property Manager / Residential Block Manager / Senior Property Manager London - £30-60k We re currently working with a reputable managing agent who seeks Leasehold Block Management professionals at all levels across London and the home counties. Whether you re an Assistant Property Manager, Property Manager or Senior Property Manager our established managing agent client has opportunities to suit with flexible working arrangements, a welcoming, supportive team environment and state of the art offices for those keen to work more traditionally. Property Manager / Assistant Property Manager / Senior Property Manager s keen to apply should live in (or within range of) London or the home counties, have 1-5 years block management experience (covering the full range of duties from budget setting to insurance provision, S20 consultation/major works, site visits & AGM s), come from a stable career background and have a genuine customer focus (seeing tasks through to completion, lots of resident communication and complete accountability). Whilst IRPM/RICS qualification is required for Senior Property Manager applicants, it can be supported for in assistant property managers / property managers keen to obtain it in post. Our client s block portfolio is high quality and diverse, comprising long retained RMC s, Freeholder sites and New Builds all divided into manageable unit numbers in close knit postcode spreads. Property Manager / Assistant Property Manager / Senior Property Manager s working for our client will enjoy a structured career path, ongoing training and a basic salary up to £60k with benefits depending on level/experience. If you are a Property Manager / Assistant Property Manager / Senior Property Manager keen to further your career in a quality focused, flexible setting in London or the Home Counties please apply now for immediate consideration and further info About us: BBL Property Recruitment are specialist recruiters for the leasehold block management sector, established over 20 years serving property manager vacancies nationally for a variety of high quality managing agent employers.
Senior Leasehold Property Manager An excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio. If you've also worked in the following roles, we'd also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution Manager SALARY: £39,400 to £41,474 pro rata + Benefits LOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5) JOB TYPE: 6 Month, Full-Time, Fixed-Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service. Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters. As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery. DUTIES Your duties as the Senior Leasehold Property Manager include: Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvement Oversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolio Manage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligations Provide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issues Monitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activity Analyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvements Build Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partners Represent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where required Maintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirements CANDIDATE REQUIREMENTS ESSENTIAL Strong experience leading and managing a team Experience delivering front-line customer-facing services Excellent knowledge of current housing and leasehold legislation TPI qualification, relevant property or housing professional membership, or relevant experience Good working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systems Excellent written and verbal communication skills, including the ability to present in high-pressure environments Ability to manage complex customer issues, legal cases, building safety matters and service charge challenges Strong stakeholder management, problem-solving and continuous improvement skills DESIRABLE Relevant technical or building safety qualification, or willingness to undertake one in line with changing legislation Experience adopting a continuous improvement approach and adapting to change Full UK driving licence BENEFITS 25 days' holiday plus Bank Holidays Up to 8% contributory pension Flexible benefits Salary exchange benefits Rewards and discounts Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they'd still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14963 Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
Jul 22, 2026
Contractor
Senior Leasehold Property Manager An excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio. If you've also worked in the following roles, we'd also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution Manager SALARY: £39,400 to £41,474 pro rata + Benefits LOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5) JOB TYPE: 6 Month, Full-Time, Fixed-Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service. Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters. As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery. DUTIES Your duties as the Senior Leasehold Property Manager include: Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvement Oversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolio Manage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligations Provide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issues Monitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activity Analyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvements Build Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partners Represent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where required Maintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirements CANDIDATE REQUIREMENTS ESSENTIAL Strong experience leading and managing a team Experience delivering front-line customer-facing services Excellent knowledge of current housing and leasehold legislation TPI qualification, relevant property or housing professional membership, or relevant experience Good working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systems Excellent written and verbal communication skills, including the ability to present in high-pressure environments Ability to manage complex customer issues, legal cases, building safety matters and service charge challenges Strong stakeholder management, problem-solving and continuous improvement skills DESIRABLE Relevant technical or building safety qualification, or willingness to undertake one in line with changing legislation Experience adopting a continuous improvement approach and adapting to change Full UK driving licence BENEFITS 25 days' holiday plus Bank Holidays Up to 8% contributory pension Flexible benefits Salary exchange benefits Rewards and discounts Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they'd still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14963 Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
Estate Manager - Richmond About the Role We are recruiting for a rare opportunity to manage a 240 unit estate in Richmond, London. The estate comprises 11 blocks set beside a beautiful garden area built in the 1930s. The property is an RMC and exceptionally well run, with no legacy issues. The role would suit an experienced leasehold property manager or estate manager looking for a long-term position who lives locally to the area. Key Responsibilities Manage the day-to-day operation of the estate. Conduct regular inspections of buildings, communal areas and grounds. Monitor the performance of maintenance, cleaning, landscaping and security contractors. Arrange repairs and planned maintenance works. Ensure health and safety compliance, including risk assessments, fire safety and statutory inspections. Preparation of major project budgets Coordinate major works and improvement projects where required. Attend residents' board meetings. Onboarding property management software to support efficiency, resident satisfaction and compliance About You History of leading and motivating teams Strong knowledge of property management and estate maintenance Excellent communication and interpersonal skills Experience managing contractors and service providers Financial awareness, including experience of service charge budgets Knowledge of UK health and safety legislation and compliance requirements Qualifications IRPM or TPI qualification (or working towards). IOSH Managing Safely or NEBOSH Certificate. Jackson Sims Recruitment is a property management recruitment company operating in London and the UK. Should you be a candidate or client working in property management we have a multitude of recruitment services they can be tailored to you. Please visit our website for more information. By applying for this advert, we may forward your CV to the client, please visit our website for information on our privacy policy. Jackson Sims Recruitment, experts in property & people.
Jul 22, 2026
Full time
Estate Manager - Richmond About the Role We are recruiting for a rare opportunity to manage a 240 unit estate in Richmond, London. The estate comprises 11 blocks set beside a beautiful garden area built in the 1930s. The property is an RMC and exceptionally well run, with no legacy issues. The role would suit an experienced leasehold property manager or estate manager looking for a long-term position who lives locally to the area. Key Responsibilities Manage the day-to-day operation of the estate. Conduct regular inspections of buildings, communal areas and grounds. Monitor the performance of maintenance, cleaning, landscaping and security contractors. Arrange repairs and planned maintenance works. Ensure health and safety compliance, including risk assessments, fire safety and statutory inspections. Preparation of major project budgets Coordinate major works and improvement projects where required. Attend residents' board meetings. Onboarding property management software to support efficiency, resident satisfaction and compliance About You History of leading and motivating teams Strong knowledge of property management and estate maintenance Excellent communication and interpersonal skills Experience managing contractors and service providers Financial awareness, including experience of service charge budgets Knowledge of UK health and safety legislation and compliance requirements Qualifications IRPM or TPI qualification (or working towards). IOSH Managing Safely or NEBOSH Certificate. Jackson Sims Recruitment is a property management recruitment company operating in London and the UK. Should you be a candidate or client working in property management we have a multitude of recruitment services they can be tailored to you. Please visit our website for more information. By applying for this advert, we may forward your CV to the client, please visit our website for information on our privacy policy. Jackson Sims Recruitment, experts in property & people.
Block Property Manager - (Croydon - Caterham Portfolio) £33,000 - £38,000pa + £3,600 Car Allowance + Mileage allowance Block Property Managers, are you looking for your next opportunity? If so, we have an exciting permanent opportunity where you will be responsible for the delivery of management services to a property portfolio covering Croydon to Caterham. The ideal candidate will have a minimum of 1 year of block property management experience, plenty of drive and determination, be numerate and literate and possess outstanding communication and people skills. A similar social housing background may also be considered. After the initial systems training, this role involves working from home 4 days per week and 1 day per week visiting 3 or 4 sites. You will also be required to attend the London office every other Friday for a team meeting. As Block Property Manager you will be responsible for: - Carrying out property Inspections and arranging maintenance: Inspections and Reports Overseeing finance: Budgets and Client Accounts Overseeing Insurance: Building, Directors and Officers insurance Attending meetings: AGMs, Directors' and Residents' meetings All related correspondence and administration Dealing with the breaches of the Lease Liaising with Contractors Property sales administration duties (Assignment of the Lease) Dealing with enquiries and complaints You will need: - At least one year experience in a block property management role or a similar social housing role Strong problem-solving and communication / relationship building skills A professional and confident approach To be highly organised, driven, flexible and self-motivated To be a car owner / driver due to the travelling involved in this role. To be able to start this permanent role in October 26 The ATPI Level 3 Qualification would be a distinct advantage What's in it for you: - In return for your hard work, our client is offering a salary of £33,000 - £38,000pa + £3,600pa Car Allowance + Mileage Allowance, 25 days holiday which rises with service, ongoing training and support and many more benefits once probation is passed. The working hours are 9.00am - 5.30pm Monday to Friday but flexibility is required. If you have the relevant skills and experience for this role we would like to hear from you.
Jul 21, 2026
Full time
Block Property Manager - (Croydon - Caterham Portfolio) £33,000 - £38,000pa + £3,600 Car Allowance + Mileage allowance Block Property Managers, are you looking for your next opportunity? If so, we have an exciting permanent opportunity where you will be responsible for the delivery of management services to a property portfolio covering Croydon to Caterham. The ideal candidate will have a minimum of 1 year of block property management experience, plenty of drive and determination, be numerate and literate and possess outstanding communication and people skills. A similar social housing background may also be considered. After the initial systems training, this role involves working from home 4 days per week and 1 day per week visiting 3 or 4 sites. You will also be required to attend the London office every other Friday for a team meeting. As Block Property Manager you will be responsible for: - Carrying out property Inspections and arranging maintenance: Inspections and Reports Overseeing finance: Budgets and Client Accounts Overseeing Insurance: Building, Directors and Officers insurance Attending meetings: AGMs, Directors' and Residents' meetings All related correspondence and administration Dealing with the breaches of the Lease Liaising with Contractors Property sales administration duties (Assignment of the Lease) Dealing with enquiries and complaints You will need: - At least one year experience in a block property management role or a similar social housing role Strong problem-solving and communication / relationship building skills A professional and confident approach To be highly organised, driven, flexible and self-motivated To be a car owner / driver due to the travelling involved in this role. To be able to start this permanent role in October 26 The ATPI Level 3 Qualification would be a distinct advantage What's in it for you: - In return for your hard work, our client is offering a salary of £33,000 - £38,000pa + £3,600pa Car Allowance + Mileage Allowance, 25 days holiday which rises with service, ongoing training and support and many more benefits once probation is passed. The working hours are 9.00am - 5.30pm Monday to Friday but flexibility is required. If you have the relevant skills and experience for this role we would like to hear from you.
