Property Manager - Client Side Opportunity! Hours: Monday - Friday, 09:30 - 17:30 Salary : £32,000 - £38,000pa (dependent on level of experience) + Bonus Portfolio : 60 properties Overview Our client is an established investment firm with a diverse portfolio spanning residential, block management, commercial and student accommodation assets. This is an excellent opportunity to join a growing and forward-thinking business where your ideas and initiative are genuinely valued. The role offers exposure across multiple asset classes, providing the chance to enhance your experience, broaden your skill set and grow alongside the company as it continues to expand. Our client is seeking a proactive and highly organised Property Manager to oversee a growing portfolio of predominantly residential (AST) properties, with some commercial and block management. The ideal candidate will be confident working independently, strong on compliance, and able to stay ahead of regulatory requirements while maintaining high operational standards. Key Responsibilities Department Development Support the growth and structure of the Property Management department. Implement and continuously improve management systems and record-keeping processes. Compliance & Risk Management Proactively manage and monitor all health, safety and legal compliance requirements. Ensure gas, electrical, fire safety and other statutory obligations are up to date. Conduct property inspections and maintain accurate compliance records. Maintenance & Contractor Management Manage maintenance issues efficiently and cost-effectively. Assess repair requests and coordinate works with contractors. Monitor works to ensure quality and value for money. Keep tenants informed and manage expectations. Tenancy & Lettings Management Manage tenancy agreements, renewals and rent reviews. Negotiate rental increases where appropriate. Oversee marketing of vacant units, conduct viewings and manage external agents where required. Financial & Stakeholder Management Assist with budgeting and expenditure control across the portfolio. Build and maintain strong relationships with landlords, tenants and contractors. Provide regular updates and reporting to senior management. Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.
Mar 19, 2026
Full time
Property Manager - Client Side Opportunity! Hours: Monday - Friday, 09:30 - 17:30 Salary : £32,000 - £38,000pa (dependent on level of experience) + Bonus Portfolio : 60 properties Overview Our client is an established investment firm with a diverse portfolio spanning residential, block management, commercial and student accommodation assets. This is an excellent opportunity to join a growing and forward-thinking business where your ideas and initiative are genuinely valued. The role offers exposure across multiple asset classes, providing the chance to enhance your experience, broaden your skill set and grow alongside the company as it continues to expand. Our client is seeking a proactive and highly organised Property Manager to oversee a growing portfolio of predominantly residential (AST) properties, with some commercial and block management. The ideal candidate will be confident working independently, strong on compliance, and able to stay ahead of regulatory requirements while maintaining high operational standards. Key Responsibilities Department Development Support the growth and structure of the Property Management department. Implement and continuously improve management systems and record-keeping processes. Compliance & Risk Management Proactively manage and monitor all health, safety and legal compliance requirements. Ensure gas, electrical, fire safety and other statutory obligations are up to date. Conduct property inspections and maintain accurate compliance records. Maintenance & Contractor Management Manage maintenance issues efficiently and cost-effectively. Assess repair requests and coordinate works with contractors. Monitor works to ensure quality and value for money. Keep tenants informed and manage expectations. Tenancy & Lettings Management Manage tenancy agreements, renewals and rent reviews. Negotiate rental increases where appropriate. Oversee marketing of vacant units, conduct viewings and manage external agents where required. Financial & Stakeholder Management Assist with budgeting and expenditure control across the portfolio. Build and maintain strong relationships with landlords, tenants and contractors. Provide regular updates and reporting to senior management. Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.
Job Title: Residential Fire Risk Assessor Location: Home-based, covering Glasgow and Surrounding Salary: Up to £55,000 per annum (depending on experience) Are you a meticulous Fire Risk Assessor seeking a role that offers autonomy, variety, and the support of an industry leader? We are recruiting on behalf of a leading national fire safety consultancy , renowned for its technical expertise and client-focused approach. This is a fantastic opportunity to join their elite team in a home-based capacity, providing essential services to a diverse portfolio of residential clients across Glasgow and surrounding areas The Role: You will be the trusted expert, travelling from your home to conduct detailed fire risk assessments at residential properties. Your work will be pivotal in protecting residents and ensuring client compliance, all while benefiting from the structured support and reputation of a market-leading consultancy. Key Responsibilities: Conduct comprehensive Type 1, 3 & 4 Fire Risk Assessments (FRAs) across a range of residential buildings, including high-rise, HMOs, and multi-occupied blocks. Produce clear, concise, and fully compliant reports in line with the Regulatory Reform (Fire Safety) Order 2005 , the Fire Safety Act 2021, and Building Safety Act 2022. Provide pragmatic, actionable recommendations to clients, helping them prioritise and plan remedial actions. Act as a professional ambassador for the consultancy, building strong relationships with property managers, landlords, and freeholders. Manage your own schedule and site travel efficiently within the designated region. What You'll Bring: Proven experience conducting residential Fire Risk Assessments is essential. A recognised professional qualification (e.g., Level 4 Certificate in Fire Risk Assessment, NEBOSH, or membership with the IFE/IFSM). In-depth, up-to-date knowledge of UK fire safety legislation applicable to residential premises. Exceptional report-writing skills with a keen eye for detail and accuracy. A full UK driving licence and willingness to travel daily to sites across the region. What Our Client Offers: A competitive salary up to £55,000 (DOE), plus a comprehensive benefits package. The flexibility and work-life balance of a home-based role with regional travel. The backing and resources of an established, respected industry leader. Ongoing professional development and career progression opportunities. Full Expenses paid. Ready to Assess Your Next Career Move? If you are a dedicated fire safety professional looking to take your career forward with a consultancy that values quality and expertise, we want to hear from you.
Mar 19, 2026
Full time
Job Title: Residential Fire Risk Assessor Location: Home-based, covering Glasgow and Surrounding Salary: Up to £55,000 per annum (depending on experience) Are you a meticulous Fire Risk Assessor seeking a role that offers autonomy, variety, and the support of an industry leader? We are recruiting on behalf of a leading national fire safety consultancy , renowned for its technical expertise and client-focused approach. This is a fantastic opportunity to join their elite team in a home-based capacity, providing essential services to a diverse portfolio of residential clients across Glasgow and surrounding areas The Role: You will be the trusted expert, travelling from your home to conduct detailed fire risk assessments at residential properties. Your work will be pivotal in protecting residents and ensuring client compliance, all while benefiting from the structured support and reputation of a market-leading consultancy. Key Responsibilities: Conduct comprehensive Type 1, 3 & 4 Fire Risk Assessments (FRAs) across a range of residential buildings, including high-rise, HMOs, and multi-occupied blocks. Produce clear, concise, and fully compliant reports in line with the Regulatory Reform (Fire Safety) Order 2005 , the Fire Safety Act 2021, and Building Safety Act 2022. Provide pragmatic, actionable recommendations to clients, helping them prioritise and plan remedial actions. Act as a professional ambassador for the consultancy, building strong relationships with property managers, landlords, and freeholders. Manage your own schedule and site travel efficiently within the designated region. What You'll Bring: Proven experience conducting residential Fire Risk Assessments is essential. A recognised professional qualification (e.g., Level 4 Certificate in Fire Risk Assessment, NEBOSH, or membership with the IFE/IFSM). In-depth, up-to-date knowledge of UK fire safety legislation applicable to residential premises. Exceptional report-writing skills with a keen eye for detail and accuracy. A full UK driving licence and willingness to travel daily to sites across the region. What Our Client Offers: A competitive salary up to £55,000 (DOE), plus a comprehensive benefits package. The flexibility and work-life balance of a home-based role with regional travel. The backing and resources of an established, respected industry leader. Ongoing professional development and career progression opportunities. Full Expenses paid. Ready to Assess Your Next Career Move? If you are a dedicated fire safety professional looking to take your career forward with a consultancy that values quality and expertise, we want to hear from you.
Estate Agent Assistant Branch Sales Manager You will join a strong established independent Estate Agents where the current office pipeline sits at between £135,000 to £140,000. Personal sales commission of 5% plus personal listing commission of 5%. Basic salary to £25,000 plus a car allowance of £3,000 with on target earnings of £40,000 to £45,000. Estate Agent Assistant Branch Sales Manager Client Relationship Management: Build and maintain strong relationships with clients, providing regular updates and feedback throughout the sales process. Market Analysis: Stay informed about local property market trends and developments to provide clients with up-to-date advice and insights. Negotiation: Assist in negotiating offers between buyers and sellers to achieve the best possible outcomes for all parties involved. Compliance: Ensure all activities are conducted in accordance with relevant legislation and company policies. Estate Agent Assistant Branch Sales Manager Experience: Previous experience in Estate Agency is essential. Skills: Strong sales, negotiation, and communication skills; ability to build rapport with clients quickly; excellent organisational skills; proficiency in using software and CRM systems. Knowledge: Good understanding of the local property market and relevant legislation. Estate Agent Assistant Branch Sales Manager Highly motivated and target-driven. Excellent interpersonal skills. Professional and presentable. Ability to work independently and as part of a team. Detail-oriented with a strong commitment to accuracy. Estate Agent Assistant Branch Sales Manager Basic salary to £25,000 plus a car allowance of £3,000 with on target earnings of £40,000 to £45,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Mar 19, 2026
Full time
Estate Agent Assistant Branch Sales Manager You will join a strong established independent Estate Agents where the current office pipeline sits at between £135,000 to £140,000. Personal sales commission of 5% plus personal listing commission of 5%. Basic salary to £25,000 plus a car allowance of £3,000 with on target earnings of £40,000 to £45,000. Estate Agent Assistant Branch Sales Manager Client Relationship Management: Build and maintain strong relationships with clients, providing regular updates and feedback throughout the sales process. Market Analysis: Stay informed about local property market trends and developments to provide clients with up-to-date advice and insights. Negotiation: Assist in negotiating offers between buyers and sellers to achieve the best possible outcomes for all parties involved. Compliance: Ensure all activities are conducted in accordance with relevant legislation and company policies. Estate Agent Assistant Branch Sales Manager Experience: Previous experience in Estate Agency is essential. Skills: Strong sales, negotiation, and communication skills; ability to build rapport with clients quickly; excellent organisational skills; proficiency in using software and CRM systems. Knowledge: Good understanding of the local property market and relevant legislation. Estate Agent Assistant Branch Sales Manager Highly motivated and target-driven. Excellent interpersonal skills. Professional and presentable. Ability to work independently and as part of a team. Detail-oriented with a strong commitment to accuracy. Estate Agent Assistant Branch Sales Manager Basic salary to £25,000 plus a car allowance of £3,000 with on target earnings of £40,000 to £45,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Property Manager We are looking for an experienced Property Manager to join our team. £25,000 - £27,000 Basic Salary Commensurate with experience 9.00am to 5.00pm Monday to Friday. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time/ Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Mar 18, 2026
Full time
Property Manager We are looking for an experienced Property Manager to join our team. £25,000 - £27,000 Basic Salary Commensurate with experience 9.00am to 5.00pm Monday to Friday. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time/ Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Job Title: Buy-to-Let Underwriter Location: London Hybrid 2 days WFH Salary: Up to £55,000 Working Hours: Monday to Friday 9 am to 5.30 pm Benefits: 25 Days Holiday + Bank/Public holidays Pension scheme Private healthcare Discretionary Bonus Other flexible benefits About the role of Underwriter: Join a growing, intermediary-only specialist lender as a Buy to Let Underwriter, working as part of a busy Buy to Let team. You'll manually underwrite a range of specialist and more complex cases, assessing and approving mortgage applications in line with lending policy. Managing a varied pipeline, you'll make clear, commercially sound decisions and confidently explain your rationale, particularly on more complex deals. Responsibilities required for the role of Underwriter: Ensure all new lending proposals are underwritten in accordance with the Company's Lending Policy, with any exceptions clearly documented and approved by the appropriate senior signatories Provide clear, concise lending recommendations to senior signatories for proposals requiring exceptions or falling outside mandate parameters Prepare and present Credit Papers to the Credit Committee for high-value transactions Review, assess and appraise both short- and long-form valuation reports Liaise with intermediaries on new enquiries and proposals, clearly communicating underwriting requirements and/or reasons for decline Work closely with Pipeline and Completions Managers to ensure underwriting requirements and special conditions are fully understood and appropriately applied Experience required for the role of Underwriter: A min of a year's experience in a Buy to Let Mortgage Underwriting role. Held a mandate for £350K + Experience of presenting proposals to senior signatories Knowledge of different property asset types, including HMO, Multi Unit Freehold blocks, office to residential- permitted development schemes Pragmatic approach to lending For more information regarding the role of Buy-to-Let Underwriter , please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Mar 17, 2026
Full time
Job Title: Buy-to-Let Underwriter Location: London Hybrid 2 days WFH Salary: Up to £55,000 Working Hours: Monday to Friday 9 am to 5.30 pm Benefits: 25 Days Holiday + Bank/Public holidays Pension scheme Private healthcare Discretionary Bonus Other flexible benefits About the role of Underwriter: Join a growing, intermediary-only specialist lender as a Buy to Let Underwriter, working as part of a busy Buy to Let team. You'll manually underwrite a range of specialist and more complex cases, assessing and approving mortgage applications in line with lending policy. Managing a varied pipeline, you'll make clear, commercially sound decisions and confidently explain your rationale, particularly on more complex deals. Responsibilities required for the role of Underwriter: Ensure all new lending proposals are underwritten in accordance with the Company's Lending Policy, with any exceptions clearly documented and approved by the appropriate senior signatories Provide clear, concise lending recommendations to senior signatories for proposals requiring exceptions or falling outside mandate parameters Prepare and present Credit Papers to the Credit Committee for high-value transactions Review, assess and appraise both short- and long-form valuation reports Liaise with intermediaries on new enquiries and proposals, clearly communicating underwriting requirements and/or reasons for decline Work closely with Pipeline and Completions Managers to ensure underwriting requirements and special conditions are fully understood and appropriately applied Experience required for the role of Underwriter: A min of a year's experience in a Buy to Let Mortgage Underwriting role. Held a mandate for £350K + Experience of presenting proposals to senior signatories Knowledge of different property asset types, including HMO, Multi Unit Freehold blocks, office to residential- permitted development schemes Pragmatic approach to lending For more information regarding the role of Buy-to-Let Underwriter , please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Block Property Manager Based in Sidcup Monday to Friday 9:00am - 5:00pm Salary Competitive Job Description Our client is looking for a Block Property Manager to join their growing team in Sidcup. This is a brilliant opportunity to business that really values career progression and a fab team. This role will be involve managing 15-20 blocks ranging in size. Around 400 units consisting of existing and new clients. Key Duties: Being able to produce and manage budgets and overall expenditure for residential blocks, assisting with forecasts and reports. Have an understand and experience with managing major works (section 20's) Administrating insurance claims Arranging risk assessments and monitoring health and safety Be able to manage and organise sub-contractors with works orders and service contracts. Undertaking site inspections as per client contracts. Keying and management of all invoices for their portfolio. Produce legal management packs for properties up for sale. Understanding of Year end accounts. Undertake AGM's /EGM's/ director's meetings. The Ideal Candidate: Full UK Driving Licence, with their own car. Excellent attention to detail Ability to priorities workloads. Excellent level of customer service skills Team player IRPM qualified or have a good understanding of Block legislation Excellent IT skills and ideally have some knowledge of block management software If this sounds like the role for you, apply now! Braundton Consulting is a recruitment agency recruiting on behalf of a client.
Mar 17, 2026
Full time
Block Property Manager Based in Sidcup Monday to Friday 9:00am - 5:00pm Salary Competitive Job Description Our client is looking for a Block Property Manager to join their growing team in Sidcup. This is a brilliant opportunity to business that really values career progression and a fab team. This role will be involve managing 15-20 blocks ranging in size. Around 400 units consisting of existing and new clients. Key Duties: Being able to produce and manage budgets and overall expenditure for residential blocks, assisting with forecasts and reports. Have an understand and experience with managing major works (section 20's) Administrating insurance claims Arranging risk assessments and monitoring health and safety Be able to manage and organise sub-contractors with works orders and service contracts. Undertaking site inspections as per client contracts. Keying and management of all invoices for their portfolio. Produce legal management packs for properties up for sale. Understanding of Year end accounts. Undertake AGM's /EGM's/ director's meetings. The Ideal Candidate: Full UK Driving Licence, with their own car. Excellent attention to detail Ability to priorities workloads. Excellent level of customer service skills Team player IRPM qualified or have a good understanding of Block legislation Excellent IT skills and ideally have some knowledge of block management software If this sounds like the role for you, apply now! Braundton Consulting is a recruitment agency recruiting on behalf of a client.
Block Manager - Loughton Our client is one of London's largest privately-owned property development and management groups, with over 250 employees. Their in-house property management business is responsible for managing over 35 developments across a diverse portfolio of residential and mixed-use schemes, from high-rise to high-end, covering both private and affordable properties. The Position We are looking for an experienced and motivated Block Manager to join their management team based in Loughton. As a key member of the team, you will take ownership of day-to-day management activities while also supporting longer-term planning and the mobilisation of new schemes approaching practical completion. Acting as the main point of contact for residents, contractors, and stakeholders, you will ensure your portfolio is managed effectively, efficiently, and in full compliance with statutory and leasehold obligations. Duties include but are not limited to: Oversee the day-to-day management and maintenance of leasehold properties within the portfolio. Carry out regular site visits to ensure buildings are well-maintained and complete inspection reports. Organise and attend monthly resident surgeries, addressing concerns and maintaining positive relationships. Lead the project management of Section 20 consultations and major internal and external works, liaising with surveyors and consultants as required. Manage contractor relationships, arranging and overseeing repairs, cleans, emergency works, and monitoring performance against contracts. Draft, review, and issue resident communications, including newsletters and circulars, ensuring accuracy and consistency. Collaborate with the Senior Property Manager and Accounts team on service charge budgets, reconciliations, and payments. Prepare and review service charge budgets, monitoring cashflow and expenditure, and reporting variances. Review, approve, and sign off invoices in line with budget and procurement processes. Respond to leaseholder enquiries and complaints, ensuring timely and effective resolution. Review and sign off LPE1 forms and solicitor enquiries. Support the Senior Property Manager on portfolio-related matters and provide cover where required. Attend Central Procurement Meetings with service providers to ensure compliance, monitor KPIs, and manage contracts (e.g. M&E, insurance, utilities). Monitor internal systems and trackers (including GEM Central Tracker, Quooda, Bluebox, and Building Link), ensuring information is up to date, compliant, and reported as needed. Manage capital expenditure projects as directed. Provide support across the GEM team as required, assisting with any additional tasks or initiatives to ensure smooth portfolio management and delivery of team objectives. The Person The successful candidate will be an experienced and proactive leasehold property management professional with a strong track record in block management of residential and mixed-use developments. You will combine excellent technical knowledge with strong communication and relationship-building skills, and a hands-on approach to delivering outstanding service across your portfolio. You will also meet the following criteria: Essential: Strong understanding of new-build residential and mixed-use developments. Previous experience operating as a Property Manager or in a similar role. Sound knowledge of multi-schedule budgets and service charge management. Comprehensive understanding of leasehold legislation, including the Landlord & Tenant Act. Strong financial awareness, including budgets, accounts, utility billing, and apportionment. TPI Level 3 Associate in Leasehold Management (ATPI) or currently working towards. Excellent communication skills across face-to-face, telephone, and written interactions, with a professional approach. Full driving licence and access to own transport (regular site visits required). The Benefits Competitive salary 24 days holiday plus bank holidays Life assurance Private healthcare Critical illness insurance Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Cycle to Work Scheme Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditations
Mar 17, 2026
Full time
Block Manager - Loughton Our client is one of London's largest privately-owned property development and management groups, with over 250 employees. Their in-house property management business is responsible for managing over 35 developments across a diverse portfolio of residential and mixed-use schemes, from high-rise to high-end, covering both private and affordable properties. The Position We are looking for an experienced and motivated Block Manager to join their management team based in Loughton. As a key member of the team, you will take ownership of day-to-day management activities while also supporting longer-term planning and the mobilisation of new schemes approaching practical completion. Acting as the main point of contact for residents, contractors, and stakeholders, you will ensure your portfolio is managed effectively, efficiently, and in full compliance with statutory and leasehold obligations. Duties include but are not limited to: Oversee the day-to-day management and maintenance of leasehold properties within the portfolio. Carry out regular site visits to ensure buildings are well-maintained and complete inspection reports. Organise and attend monthly resident surgeries, addressing concerns and maintaining positive relationships. Lead the project management of Section 20 consultations and major internal and external works, liaising with surveyors and consultants as required. Manage contractor relationships, arranging and overseeing repairs, cleans, emergency works, and monitoring performance against contracts. Draft, review, and issue resident communications, including newsletters and circulars, ensuring accuracy and consistency. Collaborate with the Senior Property Manager and Accounts team on service charge budgets, reconciliations, and payments. Prepare and review service charge budgets, monitoring cashflow and expenditure, and reporting variances. Review, approve, and sign off invoices in line with budget and procurement processes. Respond to leaseholder enquiries and complaints, ensuring timely and effective resolution. Review and sign off LPE1 forms and solicitor enquiries. Support the Senior Property Manager on portfolio-related matters and provide cover where required. Attend Central Procurement Meetings with service providers to ensure compliance, monitor KPIs, and manage contracts (e.g. M&E, insurance, utilities). Monitor internal systems and trackers (including GEM Central Tracker, Quooda, Bluebox, and Building Link), ensuring information is up to date, compliant, and reported as needed. Manage capital expenditure projects as directed. Provide support across the GEM team as required, assisting with any additional tasks or initiatives to ensure smooth portfolio management and delivery of team objectives. The Person The successful candidate will be an experienced and proactive leasehold property management professional with a strong track record in block management of residential and mixed-use developments. You will combine excellent technical knowledge with strong communication and relationship-building skills, and a hands-on approach to delivering outstanding service across your portfolio. You will also meet the following criteria: Essential: Strong understanding of new-build residential and mixed-use developments. Previous experience operating as a Property Manager or in a similar role. Sound knowledge of multi-schedule budgets and service charge management. Comprehensive understanding of leasehold legislation, including the Landlord & Tenant Act. Strong financial awareness, including budgets, accounts, utility billing, and apportionment. TPI Level 3 Associate in Leasehold Management (ATPI) or currently working towards. Excellent communication skills across face-to-face, telephone, and written interactions, with a professional approach. Full driving licence and access to own transport (regular site visits required). The Benefits Competitive salary 24 days holiday plus bank holidays Life assurance Private healthcare Critical illness insurance Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Cycle to Work Scheme Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditations
Senior Block Manager - Kensington & Chelsea Salary: £40,000 to £50,000 DOE Are you an experienced and organised Block Manager looking for a new opportunity with a leading independent estate agent? Do you enjoy being present, face-to-face, and part of something bigger than yourself? If so, we want to hear from you! This is not a generic, office based Block Management role - our clients are proud of their staff & want them to be seen & heard by Landlords, Residents & the community! Our client, a leading independent estate agent, is seeking a dedicated and efficient Block Manager to join their team. This is an excellent opportunity to advance your career in the property industry with a company that values professionalism and client satisfaction. They view their Block Management department as the foundation of their business as they know excellent service here, provides them with a never ending stream of Sales & Lettings opportunities. Key Responsibilities: Oversee the day-to-day management of a portfolio of residential blocks, ensuring properties are well-maintained and compliant with regulations. Serve as the main point of contact for leaseholders, residents, and contractors, addressing queries and issues promptly. Organize and manage maintenance and repair works, liaising with contractors to ensure timely completion. Conduct regular property inspections to ensure high standards are maintained and identify any maintenance needs. Assist in the preparation and management of service charge budgets, ensuring accurate record-keeping and timely invoicing. Ensure all properties comply with health and safety regulations, conducting risk assessments and implementing necessary measures. Organise and attend residents' meetings, providing updates on property management activities and addressing any concerns. Prepare and present regular reports on block management activities to senior management. The Ideal Candidate: Proven experience in block management or property management. Strong organisational skills with a keen eye for detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and work under pressure. Good understanding of property management software and tools. Knowledge of relevant property legislation and health and safety regulations. A proactive and problem-solving mindset. Job Benefits: 1 day per week from home Office dogs are very welcome! Responsibility over a portfolio of prime Buildings across K&C Attractive salary package. Excellent prospects for professional development and career progression. Join a supportive and experienced team in a reputable estate agency. Access to ongoing training and development to enhance your skills. What's Next? Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn't quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.
Mar 17, 2026
Full time
Senior Block Manager - Kensington & Chelsea Salary: £40,000 to £50,000 DOE Are you an experienced and organised Block Manager looking for a new opportunity with a leading independent estate agent? Do you enjoy being present, face-to-face, and part of something bigger than yourself? If so, we want to hear from you! This is not a generic, office based Block Management role - our clients are proud of their staff & want them to be seen & heard by Landlords, Residents & the community! Our client, a leading independent estate agent, is seeking a dedicated and efficient Block Manager to join their team. This is an excellent opportunity to advance your career in the property industry with a company that values professionalism and client satisfaction. They view their Block Management department as the foundation of their business as they know excellent service here, provides them with a never ending stream of Sales & Lettings opportunities. Key Responsibilities: Oversee the day-to-day management of a portfolio of residential blocks, ensuring properties are well-maintained and compliant with regulations. Serve as the main point of contact for leaseholders, residents, and contractors, addressing queries and issues promptly. Organize and manage maintenance and repair works, liaising with contractors to ensure timely completion. Conduct regular property inspections to ensure high standards are maintained and identify any maintenance needs. Assist in the preparation and management of service charge budgets, ensuring accurate record-keeping and timely invoicing. Ensure all properties comply with health and safety regulations, conducting risk assessments and implementing necessary measures. Organise and attend residents' meetings, providing updates on property management activities and addressing any concerns. Prepare and present regular reports on block management activities to senior management. The Ideal Candidate: Proven experience in block management or property management. Strong organisational skills with a keen eye for detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and work under pressure. Good understanding of property management software and tools. Knowledge of relevant property legislation and health and safety regulations. A proactive and problem-solving mindset. Job Benefits: 1 day per week from home Office dogs are very welcome! Responsibility over a portfolio of prime Buildings across K&C Attractive salary package. Excellent prospects for professional development and career progression. Join a supportive and experienced team in a reputable estate agency. Access to ongoing training and development to enhance your skills. What's Next? Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn't quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.
Are you a driven and diligent Property Manager looking to expand your industry experience? We're recruiting for a Property Manager to join a leading agent in the heart of Swindon who have a well-established, friendly team and a great reputation in the local area. As Property Manager, what's in it for you? £27,500 - £29,000 basic salary dependent on experience, OTE £32,000 Bonus scheme - earn extra for your hard work Company pension scheme - plan for your future 20 days annual leave plus Bank Holidays and birthday off Your role as a Property Manager: Managing scheduled repairs and reactive maintenance Carrying out appointments - inspections, check outs and inventories Ensuring property compliance and organising EICRs, Gas Safety certificates and EPCs Handling the deposit returns and any disputes Building relationships - happy Landlords and tenants are key Serving relevant notices in line with Landlord instruction Maintaining good tenancy administration records Chasing for rent arrears when needed What we're looking for from a Property Manager: Previous experience in property management needed - at least six months' required Strong communication & people skills - build lasting relationships! A proactive, go-getter attitude - someone who thrives in a fast-paced environment Solid IT skills & attention to detail A well-presented and professional approach Punctuality & great organisational skills Driving licence and access to own vehicle is essential If you're ready to be part of a well performing market leading agent with a superb local reputation then we would love to hear from you. Magnus James Property Recruitment is a specialist recruiter for the property industry across the UK and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management. INDSG
Mar 14, 2026
Full time
Are you a driven and diligent Property Manager looking to expand your industry experience? We're recruiting for a Property Manager to join a leading agent in the heart of Swindon who have a well-established, friendly team and a great reputation in the local area. As Property Manager, what's in it for you? £27,500 - £29,000 basic salary dependent on experience, OTE £32,000 Bonus scheme - earn extra for your hard work Company pension scheme - plan for your future 20 days annual leave plus Bank Holidays and birthday off Your role as a Property Manager: Managing scheduled repairs and reactive maintenance Carrying out appointments - inspections, check outs and inventories Ensuring property compliance and organising EICRs, Gas Safety certificates and EPCs Handling the deposit returns and any disputes Building relationships - happy Landlords and tenants are key Serving relevant notices in line with Landlord instruction Maintaining good tenancy administration records Chasing for rent arrears when needed What we're looking for from a Property Manager: Previous experience in property management needed - at least six months' required Strong communication & people skills - build lasting relationships! A proactive, go-getter attitude - someone who thrives in a fast-paced environment Solid IT skills & attention to detail A well-presented and professional approach Punctuality & great organisational skills Driving licence and access to own vehicle is essential If you're ready to be part of a well performing market leading agent with a superb local reputation then we would love to hear from you. Magnus James Property Recruitment is a specialist recruiter for the property industry across the UK and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management. INDSG
Are you an organised, proactive, and experienced Property Manager looking for your next opportunity? Would you love to work with quality local independent name in the Worcester area? If so, this could be the perfect role for you! We are looking for a reliable, detail-oriented Property Manager to join a supportive team that prides itself on professionalism, delivering customer service, and working as a united team. Our client has a great local reputation and are looking to grow their team with like minded individuals. What's in It for You? Basic Salary - £28,000 Parking on site Only 1 in 4 Saturdays required with time in lieu Your Key Responsibilities as a Property Manager: Manage a portfolio of properties, ensuring excellent service for landlords and tenants Oversee check-ins & check-outs, ensuring smooth transitions for tenants Ensure deposit protection & manage deposit releases Resolve rental arrears, liaising with tenants and landlords Coordinate with the dedicated maintenance & repairs contractors to ensure timely completion of works Organise safety certifications & compliance requirements for all properties Mange and organise property inventories Conduct mid term inspectionsand provide landlords with detailed feedback Keep management systems accurate and up to date What We're Looking For in a Property Manager: Previous Property Management experience is essential for this role ARLA qualification (a plus, but not required) Excellent organisation & attention to detail - You will thrive off keeping everything running smoothly! Strong communication & customer service skills - Building great relationships with landlords & tenants A cool, calm attitude under pressure Proficient with property management systems & admin tasks If you're looking to take the next step in your Property Management career with a respected brand, we want to hear from you! Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management.
Mar 13, 2026
Full time
Are you an organised, proactive, and experienced Property Manager looking for your next opportunity? Would you love to work with quality local independent name in the Worcester area? If so, this could be the perfect role for you! We are looking for a reliable, detail-oriented Property Manager to join a supportive team that prides itself on professionalism, delivering customer service, and working as a united team. Our client has a great local reputation and are looking to grow their team with like minded individuals. What's in It for You? Basic Salary - £28,000 Parking on site Only 1 in 4 Saturdays required with time in lieu Your Key Responsibilities as a Property Manager: Manage a portfolio of properties, ensuring excellent service for landlords and tenants Oversee check-ins & check-outs, ensuring smooth transitions for tenants Ensure deposit protection & manage deposit releases Resolve rental arrears, liaising with tenants and landlords Coordinate with the dedicated maintenance & repairs contractors to ensure timely completion of works Organise safety certifications & compliance requirements for all properties Mange and organise property inventories Conduct mid term inspectionsand provide landlords with detailed feedback Keep management systems accurate and up to date What We're Looking For in a Property Manager: Previous Property Management experience is essential for this role ARLA qualification (a plus, but not required) Excellent organisation & attention to detail - You will thrive off keeping everything running smoothly! Strong communication & customer service skills - Building great relationships with landlords & tenants A cool, calm attitude under pressure Proficient with property management systems & admin tasks If you're looking to take the next step in your Property Management career with a respected brand, we want to hear from you! Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management.
Block Manager Location: Birkenhead Salary: Up to £35,000 plus company car Working Pattern: Office based A growing and well established property management business based in Birkenhead is looking to appoint a Block Manager to support and develop its residential portfolio. This is an excellent opportunity for someone who enjoys building structure within a portfolio and wants the opportunity to help grow
Mar 13, 2026
Full time
Block Manager Location: Birkenhead Salary: Up to £35,000 plus company car Working Pattern: Office based A growing and well established property management business based in Birkenhead is looking to appoint a Block Manager to support and develop its residential portfolio. This is an excellent opportunity for someone who enjoys building structure within a portfolio and wants the opportunity to help grow
Block Manager Location: Birkenhead Salary: Up to £35,000 plus company car Working Pattern: Office based A growing and well established property management business based in Birkenhead is looking to appoint a Block Manager to support and develop its residential portfolio. This is an excellent opportunity for someone who enjoys building structure within a portfolio and wants the opportunity to help grow
Mar 13, 2026
Full time
Block Manager Location: Birkenhead Salary: Up to £35,000 plus company car Working Pattern: Office based A growing and well established property management business based in Birkenhead is looking to appoint a Block Manager to support and develop its residential portfolio. This is an excellent opportunity for someone who enjoys building structure within a portfolio and wants the opportunity to help grow
Company Overview: Placr Recruitment is working with a well established company in the Portsmouth area who ?provides a dedicated and highly professional block management service, delivering reliable, transparent and proactive property management for residential developments of all sizes. Position Overview: Our client is seeking a highly motivated and experienced Block Property Manager to join our team
Mar 12, 2026
Full time
Company Overview: Placr Recruitment is working with a well established company in the Portsmouth area who ?provides a dedicated and highly professional block management service, delivering reliable, transparent and proactive property management for residential developments of all sizes. Position Overview: Our client is seeking a highly motivated and experienced Block Property Manager to join our team
Company Overview: Placr Recruitment is working with a well established company in the Portsmouth area who ?provides a dedicated and highly professional block management service, delivering reliable, transparent and proactive property management for residential developments of all sizes. Position Overview: Our client is seeking a highly motivated and experienced Block Property Manager to join our team
Mar 12, 2026
Full time
Company Overview: Placr Recruitment is working with a well established company in the Portsmouth area who ?provides a dedicated and highly professional block management service, delivering reliable, transparent and proactive property management for residential developments of all sizes. Position Overview: Our client is seeking a highly motivated and experienced Block Property Manager to join our team
A leading estate agency based in Greater London is looking for a Junior Block Manager to manage a portfolio and ensure compliance with property regulations. Candidates must have a minimum of 1 year of experience in maintenance roles. This position offers a supportive environment for professional development, with opportunities to gain industry qualifications. The agency values integrity and commitment and seeks a detail-oriented individual who excels under pressure and works well within a team.
Mar 12, 2026
Full time
A leading estate agency based in Greater London is looking for a Junior Block Manager to manage a portfolio and ensure compliance with property regulations. Candidates must have a minimum of 1 year of experience in maintenance roles. This position offers a supportive environment for professional development, with opportunities to gain industry qualifications. The agency values integrity and commitment and seeks a detail-oriented individual who excels under pressure and works well within a team.
A leading property management company in Sale is seeking a Property Manager with at least 4 years of block management experience. You will manage a residential portfolio, handle communications with directors and leaseholders, and ensure compliance with health and safety regulations. The role offers a salary between £39,000 and £44,000, hybrid working options, and support for professional development, all within a supportive and friendly environment.
Mar 12, 2026
Full time
A leading property management company in Sale is seeking a Property Manager with at least 4 years of block management experience. You will manage a residential portfolio, handle communications with directors and leaseholders, and ensure compliance with health and safety regulations. The role offers a salary between £39,000 and £44,000, hybrid working options, and support for professional development, all within a supportive and friendly environment.
A leading property management firm in Greater London is seeking a qualified Block Manager to oversee high-end residential properties. The successful candidate will manage day-to-day operations, ensuring compliance with safety regulations, and acting as the key contact for leaseholders. Candidates should have over 4 years of experience in leasehold block management and excellent communication skills. This role offers a competitive salary and benefits, with a focus on delivering quality service.
Mar 12, 2026
Full time
A leading property management firm in Greater London is seeking a qualified Block Manager to oversee high-end residential properties. The successful candidate will manage day-to-day operations, ensuring compliance with safety regulations, and acting as the key contact for leaseholders. Candidates should have over 4 years of experience in leasehold block management and excellent communication skills. This role offers a competitive salary and benefits, with a focus on delivering quality service.
Block Manager OA are recruiting for a Block Manager to join our client's dynamic and growing team. We're looking for a Block Manager who will be responsible for co ordinating and managing all services and maintenance contracts and communicating with clients and leaseholders/freeholders in line with the contracted management agreement to run and maintain their block/development accordingly. Location: Borehamwood Hours: Monday - Friday. 9am 5:30pm. Salary: £35,000 £45,000 - depending on experience Block Manager Benefits 20 days annual leave per annum plus Bank Holidays Car Salary Sacrifice scheme One month sabbatical after 10 years' service Star of the week Employee of the month Key Responsibilities Preparing annual service charge budgets Insurance claims handling Inspection of sites to ensure the quality of services provided are satisfactory and to identify building repairs in line with health and safety issues. Health & Safety Compliance Coordinate contractors Liaise with other team members and departments Building strong and proactive relationships with clients Respond to leasehold enquiries in an efficient manner Attend external meetings as needed Skills and Experience Strong management and organisational skills Excellent communication skills Good attention to detail The ability to multitask Ideally IRPM qualified Knowledge of property management principles and procedures Good soft skills when dealing with people to empathise and understand customers' needs Working knowledge of a property management computer system Working knowledge of windows-based spreadsheets - i.e. Excel Ability to use Microsoft Word Good written and verbal communication skills If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Mar 12, 2026
Full time
Block Manager OA are recruiting for a Block Manager to join our client's dynamic and growing team. We're looking for a Block Manager who will be responsible for co ordinating and managing all services and maintenance contracts and communicating with clients and leaseholders/freeholders in line with the contracted management agreement to run and maintain their block/development accordingly. Location: Borehamwood Hours: Monday - Friday. 9am 5:30pm. Salary: £35,000 £45,000 - depending on experience Block Manager Benefits 20 days annual leave per annum plus Bank Holidays Car Salary Sacrifice scheme One month sabbatical after 10 years' service Star of the week Employee of the month Key Responsibilities Preparing annual service charge budgets Insurance claims handling Inspection of sites to ensure the quality of services provided are satisfactory and to identify building repairs in line with health and safety issues. Health & Safety Compliance Coordinate contractors Liaise with other team members and departments Building strong and proactive relationships with clients Respond to leasehold enquiries in an efficient manner Attend external meetings as needed Skills and Experience Strong management and organisational skills Excellent communication skills Good attention to detail The ability to multitask Ideally IRPM qualified Knowledge of property management principles and procedures Good soft skills when dealing with people to empathise and understand customers' needs Working knowledge of a property management computer system Working knowledge of windows-based spreadsheets - i.e. Excel Ability to use Microsoft Word Good written and verbal communication skills If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Reapit - Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives. In the United Kingdom and Ireland, Reapit's market-leading technology product suite provides estate and lettings agents with powerful tools covering lead generation, sales, lettings, property management, block management, client accounts, key management and analytics, underpinned by a robust, security infrastructure. Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to the Customer Success Team Manager, you'll be involved in: Identify, develop and maintain a unique understanding and working relationship with each customer within a set portfolio. Support and take ownership of a portfolio of assigned customers, providing them with a single point of accountability Work together with the Customer Success team and the wider business to ensure Customers receive a fully aligned service and that they benefit from a cohesive and valuable service Support Customer service excellence through regular meetings and calls, ensuring SLAs are consistently met and Customer expectations are exceeded at every opportunity, in order to maintain Customer retention along with outstanding Customer Satisfaction scores Support the Head of Customer Success in the delivery of department objectives, thus ensuring effective delivery of key strategic items for both our Customers and Reapit Demonstrate model behaviours and a focus on excellence to develop strategies that drive Customer satisfaction levels Pro actively identify Customers' present and future needs and manage delivery expectations of these Monitor Customer data and product utilisation to ensure that our business can meet Customer demands and allow us to factor for any additional resource where required Identify upsell opportunities through consultation to solve Customer business needs and ensure Reapit maximises on additional revenue streams Ensure retention of existing business to keep in line with the Company's strategy and revenue forecasts and maintain market share Document Customer calls and meetings using directed toolset in line with Customer Engagement model Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. Minimum 5 years spent in estate agency or prop-tech Comfortable managing complex stakeholder groups, including senior decision makers Confident working with data to tell a story, shape decisions and influence outcomes Strong commercial awareness with the ability to spot upsell/cross sell opportunities and drive account growth Experience navigating product feedback loops - capturing insights, validating themes and partnering with Product to shape the roadmap Ability to manage tricky situations with calm, clarity and a solutions first mindset Experience leading customer facing initiatives such as user groups or webinars What your impact and success looks like As a Reapit Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: Build a solid understanding of our full product suite and the solutions we offer Get to grips with our internal processes and be well underway with our learning programme Be familiar with our internal processes and at an advanced stage through our internal learning system Within 3 months: Take ownership of your own customer portfolio Run a user group or webinar, showcasing how end users can get the most from our products Understand the team's quarterly objectives and actively contribute towards them Within 6 months: Show strong relationship building across your customer portfolio, supported by clear account plans for each customer Demonstrate real added value through your product knowledge and the outcomes you've driven Display the right level of analytical ability to gather data, produce insights and recommend meaningful solutions What's in it for you? We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Mar 12, 2026
Full time
Reapit - Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives. In the United Kingdom and Ireland, Reapit's market-leading technology product suite provides estate and lettings agents with powerful tools covering lead generation, sales, lettings, property management, block management, client accounts, key management and analytics, underpinned by a robust, security infrastructure. Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to the Customer Success Team Manager, you'll be involved in: Identify, develop and maintain a unique understanding and working relationship with each customer within a set portfolio. Support and take ownership of a portfolio of assigned customers, providing them with a single point of accountability Work together with the Customer Success team and the wider business to ensure Customers receive a fully aligned service and that they benefit from a cohesive and valuable service Support Customer service excellence through regular meetings and calls, ensuring SLAs are consistently met and Customer expectations are exceeded at every opportunity, in order to maintain Customer retention along with outstanding Customer Satisfaction scores Support the Head of Customer Success in the delivery of department objectives, thus ensuring effective delivery of key strategic items for both our Customers and Reapit Demonstrate model behaviours and a focus on excellence to develop strategies that drive Customer satisfaction levels Pro actively identify Customers' present and future needs and manage delivery expectations of these Monitor Customer data and product utilisation to ensure that our business can meet Customer demands and allow us to factor for any additional resource where required Identify upsell opportunities through consultation to solve Customer business needs and ensure Reapit maximises on additional revenue streams Ensure retention of existing business to keep in line with the Company's strategy and revenue forecasts and maintain market share Document Customer calls and meetings using directed toolset in line with Customer Engagement model Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. Minimum 5 years spent in estate agency or prop-tech Comfortable managing complex stakeholder groups, including senior decision makers Confident working with data to tell a story, shape decisions and influence outcomes Strong commercial awareness with the ability to spot upsell/cross sell opportunities and drive account growth Experience navigating product feedback loops - capturing insights, validating themes and partnering with Product to shape the roadmap Ability to manage tricky situations with calm, clarity and a solutions first mindset Experience leading customer facing initiatives such as user groups or webinars What your impact and success looks like As a Reapit Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: Build a solid understanding of our full product suite and the solutions we offer Get to grips with our internal processes and be well underway with our learning programme Be familiar with our internal processes and at an advanced stage through our internal learning system Within 3 months: Take ownership of your own customer portfolio Run a user group or webinar, showcasing how end users can get the most from our products Understand the team's quarterly objectives and actively contribute towards them Within 6 months: Show strong relationship building across your customer portfolio, supported by clear account plans for each customer Demonstrate real added value through your product knowledge and the outcomes you've driven Display the right level of analytical ability to gather data, produce insights and recommend meaningful solutions What's in it for you? We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
A property management firm is seeking a Block Manager in Borehamwood. Responsibilities include managing maintenance contracts, preparing service charge budgets, and ensuring health and safety compliance. The ideal candidate should possess excellent management and communication skills, ideally be IRPM qualified, and have knowledge of property management principles. This role offers a salary between £35,000 and £45,000 depending on experience, along with benefits such as annual leave and a sabbatical after 10 years.
Mar 11, 2026
Full time
A property management firm is seeking a Block Manager in Borehamwood. Responsibilities include managing maintenance contracts, preparing service charge budgets, and ensuring health and safety compliance. The ideal candidate should possess excellent management and communication skills, ideally be IRPM qualified, and have knowledge of property management principles. This role offers a salary between £35,000 and £45,000 depending on experience, along with benefits such as annual leave and a sabbatical after 10 years.
