Mortgage Services Sales Manager Due to an internal promotion, down to pure success, we now have an opportunity for a Mortgage Advisor/ Senior Mortgage Advisor to progress into a Mortgage Services Sales Manager role. You will join our hugely successful Mortgage Services division, working with our Morris Dibben and Austin and Wyatt Brands in Southampton. It would suit an existing Area Mortgage Manager living in or willing to commute to the Southampton area. Consideration will also be given to applications from candidates who believe they have the relevant experience looking for their next step in their career. You will recruit for, manage and develop a team of Mortgage & Protection Consultants of varied experience. You will be financially rewarded for your team's success in exceeding sales targets in line with the normal Area Manager's remuneration scheme. You must hold the full mortgage qualification & have Financial Services Experience. Salary & Benefits Guaranteed Basic Salary Commission OTE up to £75k Car allowance / company car Private Health Care Pension Company discounts Fantastic training & development Opportunities for career progression High Achievers Trips Abroad Who are we looking for : Our Mortgage Services Sales Managers help shape and drive our business at a local level and are crucial to our future success. You will need to have a passion for leading and motivating a team to exceed sales targets and provide our customers with the highest level of service. The most successful Regional Sales Managers in our business know that our people are our greatest asset and they demonstrate this by training and developing them whilst attracting the best future talent. You will need to lead by example, demonstrate sound judgment, commercial awareness and be able to create a sense of pride within your team. You will be responsible for coordinating the day to day detail around target setting and sales performance, whilst delivering longer term sales forecasts and attraction/retention plans to Senior Managers within the business. Our people are the key to the future of our business. Our focus is on putting our employees first and recruiting, developing & retaining the best talent. Any internal applicants must inform their line manager before applying. Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! MS02136
Jul 31, 2025
Full time
Mortgage Services Sales Manager Due to an internal promotion, down to pure success, we now have an opportunity for a Mortgage Advisor/ Senior Mortgage Advisor to progress into a Mortgage Services Sales Manager role. You will join our hugely successful Mortgage Services division, working with our Morris Dibben and Austin and Wyatt Brands in Southampton. It would suit an existing Area Mortgage Manager living in or willing to commute to the Southampton area. Consideration will also be given to applications from candidates who believe they have the relevant experience looking for their next step in their career. You will recruit for, manage and develop a team of Mortgage & Protection Consultants of varied experience. You will be financially rewarded for your team's success in exceeding sales targets in line with the normal Area Manager's remuneration scheme. You must hold the full mortgage qualification & have Financial Services Experience. Salary & Benefits Guaranteed Basic Salary Commission OTE up to £75k Car allowance / company car Private Health Care Pension Company discounts Fantastic training & development Opportunities for career progression High Achievers Trips Abroad Who are we looking for : Our Mortgage Services Sales Managers help shape and drive our business at a local level and are crucial to our future success. You will need to have a passion for leading and motivating a team to exceed sales targets and provide our customers with the highest level of service. The most successful Regional Sales Managers in our business know that our people are our greatest asset and they demonstrate this by training and developing them whilst attracting the best future talent. You will need to lead by example, demonstrate sound judgment, commercial awareness and be able to create a sense of pride within your team. You will be responsible for coordinating the day to day detail around target setting and sales performance, whilst delivering longer term sales forecasts and attraction/retention plans to Senior Managers within the business. Our people are the key to the future of our business. Our focus is on putting our employees first and recruiting, developing & retaining the best talent. Any internal applicants must inform their line manager before applying. Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! MS02136
Are you a results-driven leader with a passion for residential sales? haart Harold Wood is looking for a dynamic Sales Manager to lead and inspire high-performing teams, cultivate lasting client relationships, and drive business growth. We offer: A company car from day one Uncapped commission Tailored training and development programs Real opportunities for career progression To thrive in this role, you'll bring: Expert knowledge of the local property market A proven track record in residential sales and team leadership The ambition and drive to exceed targets and deliver results Ready to take the next step in your career with one of the UK's leading estate agencies? We want to hear from you! What will I be responsible for? Looking to take your leadership skills to the next level? This is your chance to step into a high-impact role where you'll shape the success of your branch and team. As a Sales Manager, you'll work closely with senior leaders to grow market share, maximise deal value, and hit your performance targets. What you'll be doing: Lead, manage, and inspire a high-performing sales team Drive growth by overseeing and participating in the full sales process Collaborate with admin teams to ensure smooth, accurate property marketing and sales Report on KPIs and budget performance to drive results and exceed targets Create and deliver action plans aligned with your branch strategy Be the go-to expert for your team - with strong commercial awareness and property market insight What can I expect? £18,000 - £22,000 basic salary per year (dependent on experience) £35,000 - £40,000 OTE per year Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every other Saturday uncapped commission scheme Company Car Career Progression Opportunities What will I need? The Right Attitude A proactive, "get-things-done" mindset Confidence under pressure with a positive, can-do approach A structured and goal-oriented work style Collaborative leadership, encouraging team participation and input Flexibility with working hours when required The Right Skills Proven ability to lead, inspire, and influence a team Strong analytical thinking to identify and respond to market trends Experience managing a team in the property sector A leadership style built on role-modelling and performance-driven coaching Excellent communication, organisation, and interpersonal skills The Right Knowledge A successful history of driving business and maintaining strong client relationships Awareness of both local and national property market trends What is my next step? Applying is easy - have your CV ready and click on the "Apply Online" button on the top right-hand side of this page. We aim to respond to all candidates, successful or not. You will hear back from a member of our Talent Acquisition Team within 10 working days. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people - and what's more - we love the differences that make each person who they are and we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know. To all recruitment agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to our Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
Jul 31, 2025
Full time
Are you a results-driven leader with a passion for residential sales? haart Harold Wood is looking for a dynamic Sales Manager to lead and inspire high-performing teams, cultivate lasting client relationships, and drive business growth. We offer: A company car from day one Uncapped commission Tailored training and development programs Real opportunities for career progression To thrive in this role, you'll bring: Expert knowledge of the local property market A proven track record in residential sales and team leadership The ambition and drive to exceed targets and deliver results Ready to take the next step in your career with one of the UK's leading estate agencies? We want to hear from you! What will I be responsible for? Looking to take your leadership skills to the next level? This is your chance to step into a high-impact role where you'll shape the success of your branch and team. As a Sales Manager, you'll work closely with senior leaders to grow market share, maximise deal value, and hit your performance targets. What you'll be doing: Lead, manage, and inspire a high-performing sales team Drive growth by overseeing and participating in the full sales process Collaborate with admin teams to ensure smooth, accurate property marketing and sales Report on KPIs and budget performance to drive results and exceed targets Create and deliver action plans aligned with your branch strategy Be the go-to expert for your team - with strong commercial awareness and property market insight What can I expect? £18,000 - £22,000 basic salary per year (dependent on experience) £35,000 - £40,000 OTE per year Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every other Saturday uncapped commission scheme Company Car Career Progression Opportunities What will I need? The Right Attitude A proactive, "get-things-done" mindset Confidence under pressure with a positive, can-do approach A structured and goal-oriented work style Collaborative leadership, encouraging team participation and input Flexibility with working hours when required The Right Skills Proven ability to lead, inspire, and influence a team Strong analytical thinking to identify and respond to market trends Experience managing a team in the property sector A leadership style built on role-modelling and performance-driven coaching Excellent communication, organisation, and interpersonal skills The Right Knowledge A successful history of driving business and maintaining strong client relationships Awareness of both local and national property market trends What is my next step? Applying is easy - have your CV ready and click on the "Apply Online" button on the top right-hand side of this page. We aim to respond to all candidates, successful or not. You will hear back from a member of our Talent Acquisition Team within 10 working days. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people - and what's more - we love the differences that make each person who they are and we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know. To all recruitment agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to our Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
Lettings Insurance Administrator We are looking for an enthusiastic and motivated customer service specialist who wants to be a part of our passionate and dedicated Lettings Insurance team. As a Lettings Insurance Administrator, you will be working for the UK s largest property services group where we serve our customers in multiple locations. We have unparalleled coverage of the UK property market, and we are uniquely placed to support our customers across the residential and commercial property markets. Responsibilities of a Lettings Insurance Administrator : Logging all support calls to demonstrate response times and resource Ensuring you have a comprehensive understanding of the current Lettings Insurance products being sold through the branch network in order that you can support and assist the branch network with any queries Processing requests for new users Following up all new users requests to ensure that Branch Managers Carrying out quality control audits on various areas of the sale of general insurance within the lettings branches, to ensure that all are compliant with the currently agreed audit matrix Assisting with the annual (and other periodic) compliance auditing of branches and colleagues to ensure that the full requirements of CPS are met Maintaining comprehensive records of the results of all quality control audits in order that these can be submitted to CPS as part of their auditing of CRL processes and sales Completing weekly dashboard, reports and general MI relating to the areas covered by your role. Monitoring the general insurance mailboxes for various products to ensure that all queries are answered promptly Compliance auditing and checks for various insurance products offered within the business Skills & Experience of a Lettings Insurance Administrator Quality Control and Auditing experience preferable First class customer service skills Excellent organisation, prioritisation and time management skills with a strong attention to detail Ability to work proactively and comfortable / excited at using their own initiative in a fast-paced environment where priorities can change regularly Strong communication, influencing and relationship skills High levels of energy, drive, enthusiasm with a passion for developing themselves and being an active and supportive member of a high performing team High level of competency in IT along with excellent written and spoken English Benefits for a Lettings Insurance Administrator: Pension scheme 23 days annual leave, increasing with service Training and career progression opportunities throughout the business Industry recognised qualifications Discount schemes covering retail, entertainment, travel and health Free on-site parking Countrywide, part of the Connells Group, is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CC00619
Jul 31, 2025
Full time
Lettings Insurance Administrator We are looking for an enthusiastic and motivated customer service specialist who wants to be a part of our passionate and dedicated Lettings Insurance team. As a Lettings Insurance Administrator, you will be working for the UK s largest property services group where we serve our customers in multiple locations. We have unparalleled coverage of the UK property market, and we are uniquely placed to support our customers across the residential and commercial property markets. Responsibilities of a Lettings Insurance Administrator : Logging all support calls to demonstrate response times and resource Ensuring you have a comprehensive understanding of the current Lettings Insurance products being sold through the branch network in order that you can support and assist the branch network with any queries Processing requests for new users Following up all new users requests to ensure that Branch Managers Carrying out quality control audits on various areas of the sale of general insurance within the lettings branches, to ensure that all are compliant with the currently agreed audit matrix Assisting with the annual (and other periodic) compliance auditing of branches and colleagues to ensure that the full requirements of CPS are met Maintaining comprehensive records of the results of all quality control audits in order that these can be submitted to CPS as part of their auditing of CRL processes and sales Completing weekly dashboard, reports and general MI relating to the areas covered by your role. Monitoring the general insurance mailboxes for various products to ensure that all queries are answered promptly Compliance auditing and checks for various insurance products offered within the business Skills & Experience of a Lettings Insurance Administrator Quality Control and Auditing experience preferable First class customer service skills Excellent organisation, prioritisation and time management skills with a strong attention to detail Ability to work proactively and comfortable / excited at using their own initiative in a fast-paced environment where priorities can change regularly Strong communication, influencing and relationship skills High levels of energy, drive, enthusiasm with a passion for developing themselves and being an active and supportive member of a high performing team High level of competency in IT along with excellent written and spoken English Benefits for a Lettings Insurance Administrator: Pension scheme 23 days annual leave, increasing with service Training and career progression opportunities throughout the business Industry recognised qualifications Discount schemes covering retail, entertainment, travel and health Free on-site parking Countrywide, part of the Connells Group, is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CC00619
We are looking for a commercially astute, people-focused Head of Operations to lead and coordinate the daily running of our growing multi-site business. From rural property sales to land management, development, environmental consultancy, estate agency and residential lettings, this role spans every part of H&H Land & Estates - ensuring consistent service, operational excellence, and a strong platform for future growth. Based in our Carlisle office at Borderway, t his is a pivotal position for someone who thrives on improving how things work. You will be naturally curious about systems and processes, able to analyse where improvements can be made, and confident in leading change through collaboration and clarity. As a key member of the Senior Management Team, you will report to our Managing Director and service leads to align operations with strategic ambitions - shaping how we function as 'One Business - Many Services - Multiple Offices'. Key Responsibilities Lead daily operations across all departments and office locations, ensuring consistent, high-quality client service Champion operational efficiency by identifying and implementing improvements to processes, systems, and workflows Establish and track performance metrics (KPIs), using data and insight to support decision-making and continuous improvement Lead internal compliance, Health & Safety, and policy implementation across the business Support change management activity, ensuring clear communication, adoption, and engagement at all levels Embed a client-first culture, using service feedback to improve experience and resolve issues constructively Develop and support high-performing teams, promoting collaboration, ownership, and shared standards across offices Contribute to business planning, working closely with the senior leadership team to align operations with growth goals Manage operational risk, ensuring systems resilience and legal/regulatory compliance Demonstrably live and embody the values of the Group, setting the example for the rest of the business to follow About You Proven experience in an operations leadership role within a professional services, property, or multi-site environment Strong analytical thinker - you enjoy solving problems, improving systems, and introducing new ways of working Experienced in leading change - able to bring people with you and embed improvements that last A confident communicator, capable of working across all levels and building trust and momentum in your team Professional qualifications (e.g. RICS, CAAV) are welcomed but not essential - we value curiosity, clarity, and the ability to make things better H&H Land & Estates is part of H&H Group, As well as the usual benefits you would expect from a well-established, forward-thinking employer, such as a competitive salary, company pension, training and personal development, free onsite parking and salary sacrifice schemes we also offer an income protection policy and private healthcare. We are proud to be an employer of choice in Cumbria and our group wide ambition, vision and values are reflected in all the areas we operate, from teamwork to client relationships. Ready to Apply? To apply in confidence please send your application, including your CV via the onlineform below or post to Margaret Irving, Group Personnel Manager at H&H Group plc, Borderway, Rosehill, Carlisle CA1 2RS on oremail her direct Join us and be a part of something great!
Jul 31, 2025
Full time
We are looking for a commercially astute, people-focused Head of Operations to lead and coordinate the daily running of our growing multi-site business. From rural property sales to land management, development, environmental consultancy, estate agency and residential lettings, this role spans every part of H&H Land & Estates - ensuring consistent service, operational excellence, and a strong platform for future growth. Based in our Carlisle office at Borderway, t his is a pivotal position for someone who thrives on improving how things work. You will be naturally curious about systems and processes, able to analyse where improvements can be made, and confident in leading change through collaboration and clarity. As a key member of the Senior Management Team, you will report to our Managing Director and service leads to align operations with strategic ambitions - shaping how we function as 'One Business - Many Services - Multiple Offices'. Key Responsibilities Lead daily operations across all departments and office locations, ensuring consistent, high-quality client service Champion operational efficiency by identifying and implementing improvements to processes, systems, and workflows Establish and track performance metrics (KPIs), using data and insight to support decision-making and continuous improvement Lead internal compliance, Health & Safety, and policy implementation across the business Support change management activity, ensuring clear communication, adoption, and engagement at all levels Embed a client-first culture, using service feedback to improve experience and resolve issues constructively Develop and support high-performing teams, promoting collaboration, ownership, and shared standards across offices Contribute to business planning, working closely with the senior leadership team to align operations with growth goals Manage operational risk, ensuring systems resilience and legal/regulatory compliance Demonstrably live and embody the values of the Group, setting the example for the rest of the business to follow About You Proven experience in an operations leadership role within a professional services, property, or multi-site environment Strong analytical thinker - you enjoy solving problems, improving systems, and introducing new ways of working Experienced in leading change - able to bring people with you and embed improvements that last A confident communicator, capable of working across all levels and building trust and momentum in your team Professional qualifications (e.g. RICS, CAAV) are welcomed but not essential - we value curiosity, clarity, and the ability to make things better H&H Land & Estates is part of H&H Group, As well as the usual benefits you would expect from a well-established, forward-thinking employer, such as a competitive salary, company pension, training and personal development, free onsite parking and salary sacrifice schemes we also offer an income protection policy and private healthcare. We are proud to be an employer of choice in Cumbria and our group wide ambition, vision and values are reflected in all the areas we operate, from teamwork to client relationships. Ready to Apply? To apply in confidence please send your application, including your CV via the onlineform below or post to Margaret Irving, Group Personnel Manager at H&H Group plc, Borderway, Rosehill, Carlisle CA1 2RS on oremail her direct Join us and be a part of something great!
haart Estate Agents is looking for a motivated Lettings Partner to join our team. In this role, you'll leverage your expertise to drive growth, provide exceptional service to both landlords and tenants and generate business. As a Lettings Partner, you'll have the autonomy to make key business decisions, while benefiting from the full support of a leading, innovative brand. If you're ready to take your career to the next level and make a real impact in the lettings industry, haart offers the perfect opportunity for you to thrive and succeed. What's on offer to you as a Lettings Partner in Kingston upon Thames Basic salary up to £24,000 per year (Dependent on experience) On target earnings of £54,000 per year Fully uncapped commission scheme A guaranteed monthly commission amount whilst you build your pipeline Remote working, from both home, and occasionally from your host office, which will be local to you You must reside in Kingston upon Thames or within close proximity A Company car Mobile phone and laptop on your 1st day Dedicated training and coaching as well as a branch network to support you and your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Your main duties as a Lettings Partner; Monitor your designated area's operational and financial results against plans and budgets Improve and increase profitability within your designated area, putting short, medium and long-term initiatives in place Be accountable for the legal and commercial compliance within your area Engage in local marketing initiatives Work independently and take responsibility for the brand's reputation within the public forum Collaborate with peers to build networks and relationships whilst identifying opportunities for referrals Implement and ensure compliance of the operational planning and financial control systems Maintain relationships with landlords, tenants, our Property Management and Operations teams Contribute and support the Lettings Director in devising the Area strategy to ensure profitable growth and continuous improvement within the Area What you need to bring to the table as a Lettings Partner in Kingston upton Thames You will be able to demonstrate your Residential Lettings industry track record, knowledge and successes Be a self-starter who can work effectively unsupervised and be a part of a greater team, building strong internal and external relationships You will have a reputation for delivering outstanding customer service You will have a hunger to earn, and a drive to work hard and reap the rewards from your dedication You will have a willingness to continuously develop yourself You will be passionate about Spicerhaart, our brands, values and processes You will have a strong knowledge of Kingston upon Thames, and surrounding areas As a previously experienced Branch Manager, or Senior Lettings Negotiator, we would expect you to be able to build new client relationships, leverage your existing client relationships, and maximise revenue through quality instructions and book growth You will understand and predict market trends across business streams in order to react/forecast appropriately You will have a sound understanding of Marketing and the marketing cycle; You will understand what works in your marketplace Be able to build a close working relationship with our marketing and operations team and effectively maximise all of the marketing channels available to you. You will be able to provide constructive advice to our landlords to achieve the best price and best tenant for their property in the fastest possible timescale You will have a strong presence in front of a camera, where you appeal and engage with your audience to maximize your reach. You will be a champion at conducting the basics; canvassing, prospecting, social media, video, 5 star reviews, door knocking You will be able to build & sustain long term performance through book growth The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Full UK Driving licence for a manual vehicle. Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Jul 29, 2025
Full time
haart Estate Agents is looking for a motivated Lettings Partner to join our team. In this role, you'll leverage your expertise to drive growth, provide exceptional service to both landlords and tenants and generate business. As a Lettings Partner, you'll have the autonomy to make key business decisions, while benefiting from the full support of a leading, innovative brand. If you're ready to take your career to the next level and make a real impact in the lettings industry, haart offers the perfect opportunity for you to thrive and succeed. What's on offer to you as a Lettings Partner in Kingston upon Thames Basic salary up to £24,000 per year (Dependent on experience) On target earnings of £54,000 per year Fully uncapped commission scheme A guaranteed monthly commission amount whilst you build your pipeline Remote working, from both home, and occasionally from your host office, which will be local to you You must reside in Kingston upon Thames or within close proximity A Company car Mobile phone and laptop on your 1st day Dedicated training and coaching as well as a branch network to support you and your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Your main duties as a Lettings Partner; Monitor your designated area's operational and financial results against plans and budgets Improve and increase profitability within your designated area, putting short, medium and long-term initiatives in place Be accountable for the legal and commercial compliance within your area Engage in local marketing initiatives Work independently and take responsibility for the brand's reputation within the public forum Collaborate with peers to build networks and relationships whilst identifying opportunities for referrals Implement and ensure compliance of the operational planning and financial control systems Maintain relationships with landlords, tenants, our Property Management and Operations teams Contribute and support the Lettings Director in devising the Area strategy to ensure profitable growth and continuous improvement within the Area What you need to bring to the table as a Lettings Partner in Kingston upton Thames You will be able to demonstrate your Residential Lettings industry track record, knowledge and successes Be a self-starter who can work effectively unsupervised and be a part of a greater team, building strong internal and external relationships You will have a reputation for delivering outstanding customer service You will have a hunger to earn, and a drive to work hard and reap the rewards from your dedication You will have a willingness to continuously develop yourself You will be passionate about Spicerhaart, our brands, values and processes You will have a strong knowledge of Kingston upon Thames, and surrounding areas As a previously experienced Branch Manager, or Senior Lettings Negotiator, we would expect you to be able to build new client relationships, leverage your existing client relationships, and maximise revenue through quality instructions and book growth You will understand and predict market trends across business streams in order to react/forecast appropriately You will have a sound understanding of Marketing and the marketing cycle; You will understand what works in your marketplace Be able to build a close working relationship with our marketing and operations team and effectively maximise all of the marketing channels available to you. You will be able to provide constructive advice to our landlords to achieve the best price and best tenant for their property in the fastest possible timescale You will have a strong presence in front of a camera, where you appeal and engage with your audience to maximize your reach. You will be a champion at conducting the basics; canvassing, prospecting, social media, video, 5 star reviews, door knocking You will be able to build & sustain long term performance through book growth The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Full UK Driving licence for a manual vehicle. Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
We Are Hiring: Experienced Lettings Branch Manager - London Lead with Expertise. Grow with a Trusted, Boutique Brand. Are you a seasoned Lettings Manager with deep market knowledge and a passion for delivering exceptional service? Ready to take the reins of a high-performing team within a niche, respected London agency? This is your opportunity to make your mark with a brand that values quality and reputation. We are recruiting for an experienced Lettings Branch Manager who knows London's rental market inside out and thrives in a people-focused, results-driven environment. If you're commercially sharp, customer-obsessed, and ready to step into a leadership role with true autonomy , we want to hear from you. Benefits of being a Lettings Branch Manager at Felicity J Lord Estate Agents in London: Complete on-target earnings of £65,000+ £2,500 for your first 3 months of employment, whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly car allowance Elite bonus scheme Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday Your additional benefits as a Lettings Branch Manager at Felicity J Lord Estate Agents in London: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Opportunity to earn a place on the plane for the annual Spicerhaart Incentive Trip Eligibility for our annual black tie Elevate Awards, in categories related to your role How you will make an impact as a Lettings Branch Manager at Felicity J Lord Estate Agents in London: Leading daily meetings with the Lettings team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with Landlords and Tenants Liaising with Tenants and arranging property viewings in line with their needs Negotiating offers and agreeing new tenancies Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager at Felicity J Lord Estate Agents: Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Residential Lettings Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details: We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Jul 27, 2025
Full time
We Are Hiring: Experienced Lettings Branch Manager - London Lead with Expertise. Grow with a Trusted, Boutique Brand. Are you a seasoned Lettings Manager with deep market knowledge and a passion for delivering exceptional service? Ready to take the reins of a high-performing team within a niche, respected London agency? This is your opportunity to make your mark with a brand that values quality and reputation. We are recruiting for an experienced Lettings Branch Manager who knows London's rental market inside out and thrives in a people-focused, results-driven environment. If you're commercially sharp, customer-obsessed, and ready to step into a leadership role with true autonomy , we want to hear from you. Benefits of being a Lettings Branch Manager at Felicity J Lord Estate Agents in London: Complete on-target earnings of £65,000+ £2,500 for your first 3 months of employment, whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly car allowance Elite bonus scheme Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday Your additional benefits as a Lettings Branch Manager at Felicity J Lord Estate Agents in London: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Opportunity to earn a place on the plane for the annual Spicerhaart Incentive Trip Eligibility for our annual black tie Elevate Awards, in categories related to your role How you will make an impact as a Lettings Branch Manager at Felicity J Lord Estate Agents in London: Leading daily meetings with the Lettings team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with Landlords and Tenants Liaising with Tenants and arranging property viewings in line with their needs Negotiating offers and agreeing new tenancies Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager at Felicity J Lord Estate Agents: Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Residential Lettings Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details: We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Senior Lettings Negotiator We're working with one of the country's best residential developer and operators, offering a rare opportunity for a confident and experienced Lettings Negotiator ready to move into a more senior position. If you thrive in a structured environment, enjoy supporting others, and want to play a bigger role in day-to-day operations, this could be your next move. You'll be part of a professional, well-supported team within a fast-paced rental environment, with a strong focus on service, compliance, and efficiency, rather than high-pressure sales. Here's why this opportunity stands out: Competitive basic salary up to 30,000 with realistic OTE over 38,000 Uncapped commission structure with strong stock availability Progression path into leadership roles, with internal development encouraged Let high-quality rental homes in well-managed, modern developments Gain exposure to operational and commercial aspects of site performance Work alongside experienced property and resident services teams Opportunity to lead on social media, marketing and local lead generation A company culture that values professionalism, quality, and long-term success Key responsibilities will include: Supporting the Lettings Manager in overseeing day-to-day activity Acting as a senior point of contact for on-site Lettings Negotiators Managing the listing, advertising and release of new units to market Conducting viewings and qualifying applicants in line with internal guidelines Helping develop local marketing campaigns and corporate partnerships Monitoring competitor activity and pricing trends in the local market Ensuring compliance and accurate documentation across the lettings process Contributing to reporting, key audits and ongoing team improvement What we're looking for: Previous experience in residential lettings, ideally in a fast-paced or multi-unit setting A good understanding of the full rental process and regulatory requirements ARLA Level 2 (or equivalent) is essential; working towards Level 3 desirable Strong communication and organisational skills with a calm, professional approach Comfortable working independently and supporting junior colleagues Able to manage multiple priorities with a high attention to detail Good IT proficiency and familiarity with lettings or CRM software A full UK driving licence is preferred but not essential This is a fantastic opportunity for a lettings professional looking for more responsibility, the chance to shape a team, and long-term growth within a reputable and expanding business.
Jul 16, 2025
Full time
Senior Lettings Negotiator We're working with one of the country's best residential developer and operators, offering a rare opportunity for a confident and experienced Lettings Negotiator ready to move into a more senior position. If you thrive in a structured environment, enjoy supporting others, and want to play a bigger role in day-to-day operations, this could be your next move. You'll be part of a professional, well-supported team within a fast-paced rental environment, with a strong focus on service, compliance, and efficiency, rather than high-pressure sales. Here's why this opportunity stands out: Competitive basic salary up to 30,000 with realistic OTE over 38,000 Uncapped commission structure with strong stock availability Progression path into leadership roles, with internal development encouraged Let high-quality rental homes in well-managed, modern developments Gain exposure to operational and commercial aspects of site performance Work alongside experienced property and resident services teams Opportunity to lead on social media, marketing and local lead generation A company culture that values professionalism, quality, and long-term success Key responsibilities will include: Supporting the Lettings Manager in overseeing day-to-day activity Acting as a senior point of contact for on-site Lettings Negotiators Managing the listing, advertising and release of new units to market Conducting viewings and qualifying applicants in line with internal guidelines Helping develop local marketing campaigns and corporate partnerships Monitoring competitor activity and pricing trends in the local market Ensuring compliance and accurate documentation across the lettings process Contributing to reporting, key audits and ongoing team improvement What we're looking for: Previous experience in residential lettings, ideally in a fast-paced or multi-unit setting A good understanding of the full rental process and regulatory requirements ARLA Level 2 (or equivalent) is essential; working towards Level 3 desirable Strong communication and organisational skills with a calm, professional approach Comfortable working independently and supporting junior colleagues Able to manage multiple priorities with a high attention to detail Good IT proficiency and familiarity with lettings or CRM software A full UK driving licence is preferred but not essential This is a fantastic opportunity for a lettings professional looking for more responsibility, the chance to shape a team, and long-term growth within a reputable and expanding business.
Lettings Manager Are you a confident lettings professional ready to take the next step in your leadership journey? This role would suit someone from a sales and lettings background, perhaps currently working as a Branch Manager or Lettings Manager, who's looking to step into a more strategic and forward-thinking environment. You'll be joining a business that's redefining what modern renting looks like, specialising in large-scale residential portfolios and delivering a seamless, customer-focused experience. This is a fantastic opportunity to work in a values-led company with a strong reputation in the market, known for its innovative approach, collaborative culture, and commitment to five-star service. You'll lead a talented team and take ownership of lettings performance, operational processes, and portfolio success. If you're someone who thrives in a fast-paced, growing environment and wants to make a real impact, this could be the perfect fit. Key Responsibilities Lead, support, and guide a growing lettings team, with some involvement in Property Management Oversee and optimise the lettings journey for a portfolio of around 1,200 units Streamline systems and processes to improve efficiency, compliance, and customer satisfaction Work closely with mobilisation, property, and operations teams to ensure a seamless resident experience Build and maintain strong relationships with landlord and investor clients Provide regular performance reporting (e.g. cash collection, arrears, tenant balances) Monitor marketing quality, response times, void periods, and service levels Support business growth through lettings and sales activity, including new client onboarding Attend investor and agent meetings, representing the business confidently and professionally Contribute to newsletters, market updates, and team communications What We're Looking For Previous experience in a senior lettings or property management role A strong leader who knows how to bring the best out of a team Passionate about getting the detail right, particularly with systems and processes Confident dealing with landlords, clients, and stakeholders Strong communication skills and a commercial mindset Sales experience or a natural ability to spot business opportunities is a big plus Proactive, organised, and positive in your approach What You'll Get in Return Salary up to 50,000 (dependent on experience) Bonus scheme up to 20% Amazing benefits package Supportive, people-first culture Clear opportunities for career progression The chance to play a key role in shaping the future of residential living in some of the best building and communities
Jul 11, 2025
Full time
Lettings Manager Are you a confident lettings professional ready to take the next step in your leadership journey? This role would suit someone from a sales and lettings background, perhaps currently working as a Branch Manager or Lettings Manager, who's looking to step into a more strategic and forward-thinking environment. You'll be joining a business that's redefining what modern renting looks like, specialising in large-scale residential portfolios and delivering a seamless, customer-focused experience. This is a fantastic opportunity to work in a values-led company with a strong reputation in the market, known for its innovative approach, collaborative culture, and commitment to five-star service. You'll lead a talented team and take ownership of lettings performance, operational processes, and portfolio success. If you're someone who thrives in a fast-paced, growing environment and wants to make a real impact, this could be the perfect fit. Key Responsibilities Lead, support, and guide a growing lettings team, with some involvement in Property Management Oversee and optimise the lettings journey for a portfolio of around 1,200 units Streamline systems and processes to improve efficiency, compliance, and customer satisfaction Work closely with mobilisation, property, and operations teams to ensure a seamless resident experience Build and maintain strong relationships with landlord and investor clients Provide regular performance reporting (e.g. cash collection, arrears, tenant balances) Monitor marketing quality, response times, void periods, and service levels Support business growth through lettings and sales activity, including new client onboarding Attend investor and agent meetings, representing the business confidently and professionally Contribute to newsletters, market updates, and team communications What We're Looking For Previous experience in a senior lettings or property management role A strong leader who knows how to bring the best out of a team Passionate about getting the detail right, particularly with systems and processes Confident dealing with landlords, clients, and stakeholders Strong communication skills and a commercial mindset Sales experience or a natural ability to spot business opportunities is a big plus Proactive, organised, and positive in your approach What You'll Get in Return Salary up to 50,000 (dependent on experience) Bonus scheme up to 20% Amazing benefits package Supportive, people-first culture Clear opportunities for career progression The chance to play a key role in shaping the future of residential living in some of the best building and communities
Felicity J Lord in Woolwich is looking for a standout Lettings Business Development Manager to take our market presence to the next level. This is your chance to make a real impact in one of London's fastest-growing and most exciting property markets. You will be at the sharp edge of our growth strategy-generating high-quality market appraisals, converting instructions, and expanding our lettings portfolio with precision and pace. Your ability to build strong relationships with landlords and deliver tailored property solutions will be key to increasing market share and strengthening the Felicity J Lord brand locally. If you are ready to thrive in a high-performance culture, love the buzz of exceeding targets, and want to build your brand in an ambitious, respected agency-this is your moment. Join us and lead the charge in Woolwich. What's on offer to you as a Lettings Partner in Woolwich; Basic salary up to £32,000 per year (Dependent on experience) On target earnings starting at £54,000 per year Fully uncapped commission scheme A guaranteed monthly commission amount whilst you build your pipeline Remote working, from both home, and occasionally from your host office, whichwill be local to you You must reside in Woolwichor within close proximity A Company car Mobile phone and laptop on your 1st day Dedicated training and coaching as well as a branch network to support you and your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Your main duties as a Lettings Partner; Monitor your designated area's operational and financial results against plans and budgets Improve and increase profitability within your designated area, putting short, medium and long-term initiatives in place Be accountable for the legal and commercial compliance within your area Engage in local marketing initiatives Work independently and take responsibility for the brand's reputation within the public forum Collaborate with peers to build networks and relationships whilst identifying opportunities for referrals Implement and ensure compliance of the operational planning and financial control systems Maintain relationships with landlords, tenants, our Property Management and Operations teams Contribute and support the Lettings Director in devising the Area strategy to ensure profitable growth and continuous improvement within the Area What you need to bring to the table as a Lettings Partner in Woolwich; You will be able to demonstrate your Residential Lettings industry track record, knowledge and successes Be a self-starter who can work effectively unsupervised and be a part of a greater team, building strong internal and external relationships You will have a reputation for delivering outstanding customer service You will have a hunger to earn, and a drive to work hard and reap the rewards from your dedication You will have a willingness to continuously develop yourself You will be passionate about Spicerhaart, our brands, values and processes You will have a strong knowledge of Woolwich, and surrounding areas As a previously experienced Senior Lettings Negotiator, we would expect you to be able to build new client relationships, leverage your existing client relationships, and maximise revenue through quality instructions and book growth You will understand and predict market trends across business streams in order to react/forecast appropriately You will have a sound understanding of Marketing and the marketing cycle; You will understand what works in your marketplace Be able to build a close working relationship with our marketing and operations team and effectively maximise all of the marketing channels available to you. You will be able to provide constructive advice to our landlords to achieve the best price and best tenant for their property in the fastest possible timescale You will have a strong presence in front of a camera, where you appeal and engage with your audience to maximize your reach. You will be a champion at conducting the basics; canvassing, prospecting, social media, video, 5 star reviews, door knocking You will be able to build & sustain long term performance through book growth The finer details We are currently conducting all interviews using video software.To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Full UK Driving licence for a manual vehicle. Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Jul 11, 2025
Full time
Felicity J Lord in Woolwich is looking for a standout Lettings Business Development Manager to take our market presence to the next level. This is your chance to make a real impact in one of London's fastest-growing and most exciting property markets. You will be at the sharp edge of our growth strategy-generating high-quality market appraisals, converting instructions, and expanding our lettings portfolio with precision and pace. Your ability to build strong relationships with landlords and deliver tailored property solutions will be key to increasing market share and strengthening the Felicity J Lord brand locally. If you are ready to thrive in a high-performance culture, love the buzz of exceeding targets, and want to build your brand in an ambitious, respected agency-this is your moment. Join us and lead the charge in Woolwich. What's on offer to you as a Lettings Partner in Woolwich; Basic salary up to £32,000 per year (Dependent on experience) On target earnings starting at £54,000 per year Fully uncapped commission scheme A guaranteed monthly commission amount whilst you build your pipeline Remote working, from both home, and occasionally from your host office, whichwill be local to you You must reside in Woolwichor within close proximity A Company car Mobile phone and laptop on your 1st day Dedicated training and coaching as well as a branch network to support you and your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Your main duties as a Lettings Partner; Monitor your designated area's operational and financial results against plans and budgets Improve and increase profitability within your designated area, putting short, medium and long-term initiatives in place Be accountable for the legal and commercial compliance within your area Engage in local marketing initiatives Work independently and take responsibility for the brand's reputation within the public forum Collaborate with peers to build networks and relationships whilst identifying opportunities for referrals Implement and ensure compliance of the operational planning and financial control systems Maintain relationships with landlords, tenants, our Property Management and Operations teams Contribute and support the Lettings Director in devising the Area strategy to ensure profitable growth and continuous improvement within the Area What you need to bring to the table as a Lettings Partner in Woolwich; You will be able to demonstrate your Residential Lettings industry track record, knowledge and successes Be a self-starter who can work effectively unsupervised and be a part of a greater team, building strong internal and external relationships You will have a reputation for delivering outstanding customer service You will have a hunger to earn, and a drive to work hard and reap the rewards from your dedication You will have a willingness to continuously develop yourself You will be passionate about Spicerhaart, our brands, values and processes You will have a strong knowledge of Woolwich, and surrounding areas As a previously experienced Senior Lettings Negotiator, we would expect you to be able to build new client relationships, leverage your existing client relationships, and maximise revenue through quality instructions and book growth You will understand and predict market trends across business streams in order to react/forecast appropriately You will have a sound understanding of Marketing and the marketing cycle; You will understand what works in your marketplace Be able to build a close working relationship with our marketing and operations team and effectively maximise all of the marketing channels available to you. You will be able to provide constructive advice to our landlords to achieve the best price and best tenant for their property in the fastest possible timescale You will have a strong presence in front of a camera, where you appeal and engage with your audience to maximize your reach. You will be a champion at conducting the basics; canvassing, prospecting, social media, video, 5 star reviews, door knocking You will be able to build & sustain long term performance through book growth The finer details We are currently conducting all interviews using video software.To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Full UK Driving licence for a manual vehicle. Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Recruitment Consultant Commercial, Up to £30,000 + Quarterly Bonuses, Poole Improve your working life : Here at Rubicon, we take pride in being 100% employee-owned (John Lewis & Waitrose concept but on a smaller, more personable level), empowering our team to enjoy not only a fulfilling career but also a stake in our collective success , ensuring that every effort contributes to their long-term financial well-being. We re looking for a Recruitment Consultant to join our close-knit specialist team. You ll play a pivotal role in attracting and selecting candidates, account managing our exclusive clients and developing long-standing sustainable relationships with new businesses in new geographical areas. With a first-class induction, ongoing training from day one and a tailored personal development plan , this is a stepping stone for someone who wants to develop a long-term career within 360 Recruitment , enabling you to provide our customers with the best experience throughout their journey and ensure we re the consultancy of choice every time. As a Rubicon Recruitment Consultant , you ll receive, from Day 1 : 33 days holiday (+1 extra day on your birthday ) Early finish Fridays every week at 3pm Flexible working hours and hybrid working First round of drinks on Rubicon every Friday after work Free parking Monday Friday, no weekend working Quarterly salary reviews Inclusion in the company s bonus scheme that pays out quarterly And after a relatively short qualifying period you ll: Become part of Rubicon s 100% Employee-Owned Trust , Be entered into the pension scheme, Get private medical insurance, Have access to re-mortgaging financial support with professional fees Get financial support of £1,000 towards moving home , rented accommodation or your own property Have access to £500 per annum towards any course or qualification (if it benefits you at work, we ll pay for the whole thing i.e. CIPD, REC Level 3) As Recruitment Consultant your responsibilities will include: Headhunting candidates via a range of tools & job boards Contacting registered candidates within our database via phone, email and f2f Initial qualification calls with candidates , cross-referencing answers to detailed job specifications Visiting our prospect and client base Creating opportunities for candidates through speculative approaches Maximise on opportunities within our client base Ideally, you ll have the following background/experience : Experience within recruitment/lettings/property/residential/account management/B2B customer support Strong administration skills , able to produce efficient and accurate work A professional telephone manner with previous customer service experience Experience using CRM databases or equivalent systems A full Drivers Licence The company is a close-knit family of professionals with a sociable culture , we organise quarterly team-building events, meet monthly for company breakfasts and maintain an empowered culture where the managers and directors have all progressed from doing this role themselves. Apply now! To apply to this Recruitment Consultant position, submit your CV via this advert and we ll be in contact to discuss if this is a good fit for your next role. For more of an insight into the team you ll be joining, and the company generally, check out the 'About Us' on Rubicon s website , read Rubicon s exceptional Google reviews (over 1,000 with an average of 4.9 stars), or check Rubicon out on LinkedIn or Facebook.
Jul 10, 2025
Contractor
Recruitment Consultant Commercial, Up to £30,000 + Quarterly Bonuses, Poole Improve your working life : Here at Rubicon, we take pride in being 100% employee-owned (John Lewis & Waitrose concept but on a smaller, more personable level), empowering our team to enjoy not only a fulfilling career but also a stake in our collective success , ensuring that every effort contributes to their long-term financial well-being. We re looking for a Recruitment Consultant to join our close-knit specialist team. You ll play a pivotal role in attracting and selecting candidates, account managing our exclusive clients and developing long-standing sustainable relationships with new businesses in new geographical areas. With a first-class induction, ongoing training from day one and a tailored personal development plan , this is a stepping stone for someone who wants to develop a long-term career within 360 Recruitment , enabling you to provide our customers with the best experience throughout their journey and ensure we re the consultancy of choice every time. As a Rubicon Recruitment Consultant , you ll receive, from Day 1 : 33 days holiday (+1 extra day on your birthday ) Early finish Fridays every week at 3pm Flexible working hours and hybrid working First round of drinks on Rubicon every Friday after work Free parking Monday Friday, no weekend working Quarterly salary reviews Inclusion in the company s bonus scheme that pays out quarterly And after a relatively short qualifying period you ll: Become part of Rubicon s 100% Employee-Owned Trust , Be entered into the pension scheme, Get private medical insurance, Have access to re-mortgaging financial support with professional fees Get financial support of £1,000 towards moving home , rented accommodation or your own property Have access to £500 per annum towards any course or qualification (if it benefits you at work, we ll pay for the whole thing i.e. CIPD, REC Level 3) As Recruitment Consultant your responsibilities will include: Headhunting candidates via a range of tools & job boards Contacting registered candidates within our database via phone, email and f2f Initial qualification calls with candidates , cross-referencing answers to detailed job specifications Visiting our prospect and client base Creating opportunities for candidates through speculative approaches Maximise on opportunities within our client base Ideally, you ll have the following background/experience : Experience within recruitment/lettings/property/residential/account management/B2B customer support Strong administration skills , able to produce efficient and accurate work A professional telephone manner with previous customer service experience Experience using CRM databases or equivalent systems A full Drivers Licence The company is a close-knit family of professionals with a sociable culture , we organise quarterly team-building events, meet monthly for company breakfasts and maintain an empowered culture where the managers and directors have all progressed from doing this role themselves. Apply now! To apply to this Recruitment Consultant position, submit your CV via this advert and we ll be in contact to discuss if this is a good fit for your next role. For more of an insight into the team you ll be joining, and the company generally, check out the 'About Us' on Rubicon s website , read Rubicon s exceptional Google reviews (over 1,000 with an average of 4.9 stars), or check Rubicon out on LinkedIn or Facebook.
Looking for an autonomous role? Are you an ambitious, self-motivated individual? Do you have a strong background in residential property? Do you thrive in a client-facing role? Seeking uncapped commission? Our client are a leading provider of property-related services, specialising in residential and commercial property cases. They seek to recruit a London based Account Manager from a lettings agency background to join the growing team. The Role: As an Account Manager, you will play a pivotal role in driving the success of the business. Duties include: Handling enquiries and converting leads into instructions. Providing weekly reporting to the Managing Director. Advising clients on the best course of action for residential property cases. Attending trade shows and industry events to represent Strikes. Collaborating with the Head of Marketing to identify new business targets. Canvassing letting agents and building strong B2B relationships. Organising and attending client events, including evenings and company days. Managing cases involving Section 8 notices, possession claims, debt recovery, and tracing. Cross-selling our full range of services to both residential and commercial property clients. The Person: You have a strong understanding of residential property law, particularly possession orders. You're professional, approachable, and have a friendly attitude. You're a self-starter with the ability to work independently, generate ideas, and achieve targets. You have experience in a lettings agency or similar property-related background (strongly preferred). You're confident in client interactions and enjoy building long-term relationships.
Mar 08, 2025
Full time
Looking for an autonomous role? Are you an ambitious, self-motivated individual? Do you have a strong background in residential property? Do you thrive in a client-facing role? Seeking uncapped commission? Our client are a leading provider of property-related services, specialising in residential and commercial property cases. They seek to recruit a London based Account Manager from a lettings agency background to join the growing team. The Role: As an Account Manager, you will play a pivotal role in driving the success of the business. Duties include: Handling enquiries and converting leads into instructions. Providing weekly reporting to the Managing Director. Advising clients on the best course of action for residential property cases. Attending trade shows and industry events to represent Strikes. Collaborating with the Head of Marketing to identify new business targets. Canvassing letting agents and building strong B2B relationships. Organising and attending client events, including evenings and company days. Managing cases involving Section 8 notices, possession claims, debt recovery, and tracing. Cross-selling our full range of services to both residential and commercial property clients. The Person: You have a strong understanding of residential property law, particularly possession orders. You're professional, approachable, and have a friendly attitude. You're a self-starter with the ability to work independently, generate ideas, and achieve targets. You have experience in a lettings agency or similar property-related background (strongly preferred). You're confident in client interactions and enjoy building long-term relationships.
Who We Are Neptune Operations Limited, a subsidiary owned by Galliard Homes and managed by Sable Capital, are mobilising the Neptune Wharf Build-to-Rent team, responsible for 139 high specification furnished apartments, as well as a variety of carefully curated amenity spaces for residents to use. The Neptune Wharf development, based in Deptford, offers a total of 199 residential units split across Build-to-Rent, Open Market Sales, and affordable accommodation. There is a further 19,000 square feet of commercial space across multiple units that will help activate the streetscape, as well as direct frontage onto 17 acres of beautiful tree-lined park. The Position We are looking for an experienced, enthusiastic Lettings Manager to deliver the overall Build-to-Rent lettings strategy at Neptune Wharf, with the goal of maximising revenue through optimising occupancy and rental rates. The remit will cover leasing to new residents, undertaking lease renewals and playing an important role in the development of the Build-To-Rent community. The Lettings Manager will be responsible for, but not limited to, the following duties: Manage the entire leasing cycle, including marketing, viewings, and onboarding, as well as proactively seeking lease renewals and negotiating terms. Qualify prospective residents and complete all leasing documents in compliance with policies and legislation. Maintain knowledge of lease terms and policies to address queries and resolve resident issues, reporting to the Building Manager when necessary. Deliver leasing strategy and performance by analysing and improving promotional, advertising, and pricing activities while understanding local market dynamics and competition. Identify and recommend improvements to enhance efficiency and productivity across all operations. Support the Building Manager in the delivery of resident events and engage actively with residents throughout their time at Neptune Wharf. Update the apartment deal tracker and property management system daily, ensuring resident files are complete and compliant with legislation. Prepare accounting, financial, and administrative reports for the Building Manager and external stakeholders. Follow health & safety guidelines and procedures in accordance with company policy and report any incidents to the Building Manager. The Person The Lettings Manager will be able to meet the following criteria: Essential: Previous experience in a similar role, with a minimum of two years working as a Lettings Manager or equivalent, preferably gained within a Build-To-Rent environment or similar. Demonstrable ability to generate, qualify, process, and close lettings compliantly and efficiently. Excellent understanding of the leasing process, including documentation used and legislative requirements. Passion for customer service and ensuring excellence. Proficient in using Microsoft Office applications, including Excel, PowerPoint, Word, Outlook, and Teams. Excellent written and verbal communication skills coupled with strong interpersonal skills. Confident, proactive, and highly organised with excellent attention to detail and accuracy. Resilient and proven ability to work under pressure and meet tight deadlines. Desirable: Previous experience using leasing cycle software programs and systems including property management, appointment management, document signature, referencing and deposit management. The Employment Details Basic salary of 45k - 50k. 20 days annual leave plus bank holidays. Discretionary annual performance related bonus. 40 hours per week, to include early evening and some weekend working. Your full application and any accompanying documentation to support your application will be shared with and stored by Galliard Homes Ltd, and its subsidiary Neptune Operations Ltd upon application. Sable Operations Ltd, a third-party entity, will be given access to your application and any accompanying documentation to review for suitability and may contact you regarding your application.
Feb 17, 2025
Full time
Who We Are Neptune Operations Limited, a subsidiary owned by Galliard Homes and managed by Sable Capital, are mobilising the Neptune Wharf Build-to-Rent team, responsible for 139 high specification furnished apartments, as well as a variety of carefully curated amenity spaces for residents to use. The Neptune Wharf development, based in Deptford, offers a total of 199 residential units split across Build-to-Rent, Open Market Sales, and affordable accommodation. There is a further 19,000 square feet of commercial space across multiple units that will help activate the streetscape, as well as direct frontage onto 17 acres of beautiful tree-lined park. The Position We are looking for an experienced, enthusiastic Lettings Manager to deliver the overall Build-to-Rent lettings strategy at Neptune Wharf, with the goal of maximising revenue through optimising occupancy and rental rates. The remit will cover leasing to new residents, undertaking lease renewals and playing an important role in the development of the Build-To-Rent community. The Lettings Manager will be responsible for, but not limited to, the following duties: Manage the entire leasing cycle, including marketing, viewings, and onboarding, as well as proactively seeking lease renewals and negotiating terms. Qualify prospective residents and complete all leasing documents in compliance with policies and legislation. Maintain knowledge of lease terms and policies to address queries and resolve resident issues, reporting to the Building Manager when necessary. Deliver leasing strategy and performance by analysing and improving promotional, advertising, and pricing activities while understanding local market dynamics and competition. Identify and recommend improvements to enhance efficiency and productivity across all operations. Support the Building Manager in the delivery of resident events and engage actively with residents throughout their time at Neptune Wharf. Update the apartment deal tracker and property management system daily, ensuring resident files are complete and compliant with legislation. Prepare accounting, financial, and administrative reports for the Building Manager and external stakeholders. Follow health & safety guidelines and procedures in accordance with company policy and report any incidents to the Building Manager. The Person The Lettings Manager will be able to meet the following criteria: Essential: Previous experience in a similar role, with a minimum of two years working as a Lettings Manager or equivalent, preferably gained within a Build-To-Rent environment or similar. Demonstrable ability to generate, qualify, process, and close lettings compliantly and efficiently. Excellent understanding of the leasing process, including documentation used and legislative requirements. Passion for customer service and ensuring excellence. Proficient in using Microsoft Office applications, including Excel, PowerPoint, Word, Outlook, and Teams. Excellent written and verbal communication skills coupled with strong interpersonal skills. Confident, proactive, and highly organised with excellent attention to detail and accuracy. Resilient and proven ability to work under pressure and meet tight deadlines. Desirable: Previous experience using leasing cycle software programs and systems including property management, appointment management, document signature, referencing and deposit management. The Employment Details Basic salary of 45k - 50k. 20 days annual leave plus bank holidays. Discretionary annual performance related bonus. 40 hours per week, to include early evening and some weekend working. Your full application and any accompanying documentation to support your application will be shared with and stored by Galliard Homes Ltd, and its subsidiary Neptune Operations Ltd upon application. Sable Operations Ltd, a third-party entity, will be given access to your application and any accompanying documentation to review for suitability and may contact you regarding your application.
Senior Property Manager Senior Property Manager to 35k. Must drive and own a car. East London This client is an independent, established and leading Estate Agent in East London, Offering residential sales, lettings, and guaranteed rent schemes, as well as commercial and residential property management services. All their staff are highly qualified in the Property market and aim to deliver the very best customer experience for you. The Senior Property Manager will be able to demonstrate strong communication skills and show confidence in terms of dealing with tenants. In return, our client offers a competitive salary package and an opportunity to work for a well respected and established company. Skills: The skills required for this Senior Property Manager role will include: Previous Property Management experience, 3 years + for the Senior Property Manager. Sound knowledge of Lettings Legislation(s) High level of customer service Professional telephone manner Well-presented and well-spoken Self-Motivated and efficient Confident team player Clean UK Drivers Licence. If you think you have the skills necessary to be a success in this Property Manager role please click apply. For any additional information get in touch 5Q Consultancy acts as an employment agency for permanent recruitment for this position.
Feb 13, 2025
Full time
Senior Property Manager Senior Property Manager to 35k. Must drive and own a car. East London This client is an independent, established and leading Estate Agent in East London, Offering residential sales, lettings, and guaranteed rent schemes, as well as commercial and residential property management services. All their staff are highly qualified in the Property market and aim to deliver the very best customer experience for you. The Senior Property Manager will be able to demonstrate strong communication skills and show confidence in terms of dealing with tenants. In return, our client offers a competitive salary package and an opportunity to work for a well respected and established company. Skills: The skills required for this Senior Property Manager role will include: Previous Property Management experience, 3 years + for the Senior Property Manager. Sound knowledge of Lettings Legislation(s) High level of customer service Professional telephone manner Well-presented and well-spoken Self-Motivated and efficient Confident team player Clean UK Drivers Licence. If you think you have the skills necessary to be a success in this Property Manager role please click apply. For any additional information get in touch 5Q Consultancy acts as an employment agency for permanent recruitment for this position.
Finders Keepers Ltd.
Great Shelford, Cambridgeshire
Contact Centres - Customer service Head of Property Management We currently have an exciting opportunity running and developing an already successful team of Property Management professionals. As Head of Property Management, you will lead a team of letting specialists, to manage upwards of 2,500 properties, at our Great Shelford Property Management Centre (PMC). Specialising in residential lettings, the teams typically consist of between 15 - 30 people, including Team Manager(s), Senior Property Manager(s) and Property Managers. Head of Property Management responsibilities: To provide clear direction and effective management, seeking to continuously improve your PMC, ensuring it provides a market leading, legally compliant and customer focused service for our Landlords and Tenants. Coordinating urgent and routine repairs and maintenance, your responsibilities will include: Take overall responsibility for the results, performance, effectiveness, and efficiency of your team, ensuring they are conducting their roles in-line with their individual duties and responsibilities. Empower your Team Managers to get the best from their teams, through effective coaching and driving development. Drive a culture of the customer being at the heart of your team's day, motivating outbound calling and email backups, using reports to understand and drive call performance. Ensure your property management team are appropriately structured, resourced, supported, and trained, and take accountability for providing an effective and efficient service to all customers. Champion and ensure compliance with all current legislation and internal policies and procedures, including checking the compliance of GSRs and EICRs, minimising audit failures, assisting with corrective action as needed. Take overall responsibility for ensuring your PMC is operating under current processes, procedures, and legislation for property management, lettings and for the wider business. This includes FSA compliance and Health and Safety within the workplace. Head of Property Management skills and experience required: Demonstrable experience and understanding of the Lettings business. Experience of managing a team and developing individuals. Strong commercial awareness and insight. Resilient, able to adapt to change quickly. Great problem solving skills. Full driving license. Benefits include: Life insurance / Car Lease scheme. Colleague discount scheme! / Perks at work and gym discount. Aviva Digicare+ and private medical scheme / Employee Assistance Programme. Connells Group , one of the largest and most successful estate agency and property services providers in the UK, founded in 1936 and with a network of over 1,250 branches, combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CC00498
Feb 11, 2025
Full time
Contact Centres - Customer service Head of Property Management We currently have an exciting opportunity running and developing an already successful team of Property Management professionals. As Head of Property Management, you will lead a team of letting specialists, to manage upwards of 2,500 properties, at our Great Shelford Property Management Centre (PMC). Specialising in residential lettings, the teams typically consist of between 15 - 30 people, including Team Manager(s), Senior Property Manager(s) and Property Managers. Head of Property Management responsibilities: To provide clear direction and effective management, seeking to continuously improve your PMC, ensuring it provides a market leading, legally compliant and customer focused service for our Landlords and Tenants. Coordinating urgent and routine repairs and maintenance, your responsibilities will include: Take overall responsibility for the results, performance, effectiveness, and efficiency of your team, ensuring they are conducting their roles in-line with their individual duties and responsibilities. Empower your Team Managers to get the best from their teams, through effective coaching and driving development. Drive a culture of the customer being at the heart of your team's day, motivating outbound calling and email backups, using reports to understand and drive call performance. Ensure your property management team are appropriately structured, resourced, supported, and trained, and take accountability for providing an effective and efficient service to all customers. Champion and ensure compliance with all current legislation and internal policies and procedures, including checking the compliance of GSRs and EICRs, minimising audit failures, assisting with corrective action as needed. Take overall responsibility for ensuring your PMC is operating under current processes, procedures, and legislation for property management, lettings and for the wider business. This includes FSA compliance and Health and Safety within the workplace. Head of Property Management skills and experience required: Demonstrable experience and understanding of the Lettings business. Experience of managing a team and developing individuals. Strong commercial awareness and insight. Resilient, able to adapt to change quickly. Great problem solving skills. Full driving license. Benefits include: Life insurance / Car Lease scheme. Colleague discount scheme! / Perks at work and gym discount. Aviva Digicare+ and private medical scheme / Employee Assistance Programme. Connells Group , one of the largest and most successful estate agency and property services providers in the UK, founded in 1936 and with a network of over 1,250 branches, combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CC00498
Estate Agency Group Project Manager Potentially leading to a Directors position. Working hours will be 8.30am to 5.30pm Monday to Friday. Initially the role will be based in Chelmsford but after initial induction training has been completed there will be the opportunity if preferred to work part of the week remotely from home. The successful candidate will ideally have an Estate Agency background. The role crosses multiple disciplines within the property industry and includes but is not limited to, Residential Sales, Lettings, Mortgages and Protection, Land, New Homes, Surveys and Commercial Property. Estate Agency Group Project Manager This is a unique opportunity for a dynamic, creative, practical, and analytical individual. The role itself is an important and integral part of the business which is pivotal to the effectiveness of their internal operations and ongoing expansion. Estate Agency Group Project Manager You will manage a small and enthusiastic team and be responsible for the day-to-day management of their internal infrastructure including all systems and processes linked to front-end operations. Working closely with their in house marketing team the Group Project Manager will collaborate with both company Directors, Senior Managers, and relevant third-party suppliers to maintain and develop further all current related software packages and internal processes whilst also researching other industry related products which may offer added benefit to their business. Estate Agency Group Project Manager A summary of some, but not all aspects of the role are shown below. Consulting with the related third-party providers to ensure the company website is performing effectively, reviewing potential enhancements, and overseeing the implementation of them. Responsibility for maintaining healthy relationships with Account Managers of various third-party suppliers, reviewing performance of their products, discussing potential upgrades all with a view to improving further the company profile, market share, customer engagement and productivity. Overseeing the performance and user experience of their main internal database "Reapit" which staff use to record key data and communicate with customers. Consulting with the relevant provider and reviewing potential enhancements. Actively involved in the overall functionality of the companies E-marketing platform and working closely with their marketing team to further improve customer engagement. Maintaining relationships with numerous providers of specific software platforms that are used by various parts of their business to ensure efficiencies are maximised and products improved to further enhance their product offerings. Reviewing functionality, performance, and anticipated productivity of new products along with related costs to assess potential suitability for integration into their internal operations. Maintaining and developing further the content and functionality of internal online staff induction programs and training guides. Day to day supervision of their internal reporting platforms and working closely with the relevant software provider to further enhance functionality and performance. Assist in the design and creation of tools required by divisional heads and directors that enable the company strategy and targets to be delivered. Collaborating closely with the Directors of each part of the business to offer relevant support in their specific strategies. Related skills and attributes required: Professional, analytical, methodical, personable, and confident. A sound grasp of general IT. Ideally broad knowledge of the basic functionality of websites, software platforms, e-marketing systems, and App s Preferably working experience within the property sector ideally in residential sales, lettings, or new homes. However, this is not an essential requirement. An effective problem solver who adopts a practical and logical approach. Commercially minded with a strong attention to detail. The ability to effectively lead a small team (2/3 individuals) and multi-task managing numerous ongoing projects at any given moment in time. A strong and confident communicator with the ability to engage effectively with internal teams and third-party providers. Forward thinking especially in terms of IT based solutions and Apps. Commercially minded with a strong ethos of delivering positive solutions from within our internal infrastructure for the benefit of their internal workforce the company in general and their customers. Estate Agency Group Project Manager Basic salary £50,000 and rising to £52,000 after satisfactory probation plus company car or £5,500 car allowance. A structured year end profit share bonus is also on offer with realistic on target earnings of £60,000+. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Feb 10, 2025
Full time
Estate Agency Group Project Manager Potentially leading to a Directors position. Working hours will be 8.30am to 5.30pm Monday to Friday. Initially the role will be based in Chelmsford but after initial induction training has been completed there will be the opportunity if preferred to work part of the week remotely from home. The successful candidate will ideally have an Estate Agency background. The role crosses multiple disciplines within the property industry and includes but is not limited to, Residential Sales, Lettings, Mortgages and Protection, Land, New Homes, Surveys and Commercial Property. Estate Agency Group Project Manager This is a unique opportunity for a dynamic, creative, practical, and analytical individual. The role itself is an important and integral part of the business which is pivotal to the effectiveness of their internal operations and ongoing expansion. Estate Agency Group Project Manager You will manage a small and enthusiastic team and be responsible for the day-to-day management of their internal infrastructure including all systems and processes linked to front-end operations. Working closely with their in house marketing team the Group Project Manager will collaborate with both company Directors, Senior Managers, and relevant third-party suppliers to maintain and develop further all current related software packages and internal processes whilst also researching other industry related products which may offer added benefit to their business. Estate Agency Group Project Manager A summary of some, but not all aspects of the role are shown below. Consulting with the related third-party providers to ensure the company website is performing effectively, reviewing potential enhancements, and overseeing the implementation of them. Responsibility for maintaining healthy relationships with Account Managers of various third-party suppliers, reviewing performance of their products, discussing potential upgrades all with a view to improving further the company profile, market share, customer engagement and productivity. Overseeing the performance and user experience of their main internal database "Reapit" which staff use to record key data and communicate with customers. Consulting with the relevant provider and reviewing potential enhancements. Actively involved in the overall functionality of the companies E-marketing platform and working closely with their marketing team to further improve customer engagement. Maintaining relationships with numerous providers of specific software platforms that are used by various parts of their business to ensure efficiencies are maximised and products improved to further enhance their product offerings. Reviewing functionality, performance, and anticipated productivity of new products along with related costs to assess potential suitability for integration into their internal operations. Maintaining and developing further the content and functionality of internal online staff induction programs and training guides. Day to day supervision of their internal reporting platforms and working closely with the relevant software provider to further enhance functionality and performance. Assist in the design and creation of tools required by divisional heads and directors that enable the company strategy and targets to be delivered. Collaborating closely with the Directors of each part of the business to offer relevant support in their specific strategies. Related skills and attributes required: Professional, analytical, methodical, personable, and confident. A sound grasp of general IT. Ideally broad knowledge of the basic functionality of websites, software platforms, e-marketing systems, and App s Preferably working experience within the property sector ideally in residential sales, lettings, or new homes. However, this is not an essential requirement. An effective problem solver who adopts a practical and logical approach. Commercially minded with a strong attention to detail. The ability to effectively lead a small team (2/3 individuals) and multi-task managing numerous ongoing projects at any given moment in time. A strong and confident communicator with the ability to engage effectively with internal teams and third-party providers. Forward thinking especially in terms of IT based solutions and Apps. Commercially minded with a strong ethos of delivering positive solutions from within our internal infrastructure for the benefit of their internal workforce the company in general and their customers. Estate Agency Group Project Manager Basic salary £50,000 and rising to £52,000 after satisfactory probation plus company car or £5,500 car allowance. A structured year end profit share bonus is also on offer with realistic on target earnings of £60,000+. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Property Manager Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, this can typically take 3 months, so you must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete. Once initial training has been completed the role will primarily be undertaken working from home but with 4 to 6 days each month you will be expected to work at Chelmsford office as the Property Manager, although this may vary slightly on occasions so once training has been completed this will be predominantly be a hybrid role. You should ideally be working within Residential Property Management, although we will consider candidates with Commercial or Block Management experience who can demonstrate a proven track record in either customer service or problem-solving environments. Primarily, the successful individual will be dealing with all maintenance based issues on a particular portfolio of fully managed properties. As there will be no face-to-face contact with clients, candidates must understand the importance of delivering consistently high levels of customer service, retain a natural flare for problem solving and possess excellent verbal and written communication skills. Property Manager The Role: Ensuring gas safety checks are up to date Ensuring electrical safety checks are up to date Arranging inventories, check in and check out appointments Advising utility companies of meter readings Co-ordination of estimates and undertaking of repairs by contractors Negotiating and coordinating renewal contracts Negotiating the return of deposits between landlord and tenant (including co-ordination of any repairs, cleaning as required Drafting final statement of repairs for accounts to process Day to day correspondence Tenant referencing and monitoring process via referencing agency Preparation of tenancy agreements Sending EPC instructions via website Property Manager Skills Required: A calm, unflappable person, with strength of character (required when dealing with issues like return of deposits or repairs required to a property) Systematic approach with strong administrative skills Problem solver Ability to work under pressure, whilst maintaining attention to detail Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Property Manager This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. At the same time, there is the occasional landlord who may need to be pushed to spend money on his property. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. The successful applicant will also have the ability to build excellent long-term relationships with our landlords; most of whom are professionals. As well as dealing with individual tenants, you will also deal with industry professionals and corporate clients. Property Manager Remuneration: Basic salary to £25,000 to £30,000, depending on relevant experience, including bonuses. Monday to Friday, 8.30am - 5.30pm plus occasional Saturdays (typically 1 in 6 working from home) and where, if worked, a day off in lieu will be provided. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Jan 29, 2025
Full time
Property Manager Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, this can typically take 3 months, so you must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete. Once initial training has been completed the role will primarily be undertaken working from home but with 4 to 6 days each month you will be expected to work at Chelmsford office as the Property Manager, although this may vary slightly on occasions so once training has been completed this will be predominantly be a hybrid role. You should ideally be working within Residential Property Management, although we will consider candidates with Commercial or Block Management experience who can demonstrate a proven track record in either customer service or problem-solving environments. Primarily, the successful individual will be dealing with all maintenance based issues on a particular portfolio of fully managed properties. As there will be no face-to-face contact with clients, candidates must understand the importance of delivering consistently high levels of customer service, retain a natural flare for problem solving and possess excellent verbal and written communication skills. Property Manager The Role: Ensuring gas safety checks are up to date Ensuring electrical safety checks are up to date Arranging inventories, check in and check out appointments Advising utility companies of meter readings Co-ordination of estimates and undertaking of repairs by contractors Negotiating and coordinating renewal contracts Negotiating the return of deposits between landlord and tenant (including co-ordination of any repairs, cleaning as required Drafting final statement of repairs for accounts to process Day to day correspondence Tenant referencing and monitoring process via referencing agency Preparation of tenancy agreements Sending EPC instructions via website Property Manager Skills Required: A calm, unflappable person, with strength of character (required when dealing with issues like return of deposits or repairs required to a property) Systematic approach with strong administrative skills Problem solver Ability to work under pressure, whilst maintaining attention to detail Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Property Manager This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. At the same time, there is the occasional landlord who may need to be pushed to spend money on his property. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. The successful applicant will also have the ability to build excellent long-term relationships with our landlords; most of whom are professionals. As well as dealing with individual tenants, you will also deal with industry professionals and corporate clients. Property Manager Remuneration: Basic salary to £25,000 to £30,000, depending on relevant experience, including bonuses. Monday to Friday, 8.30am - 5.30pm plus occasional Saturdays (typically 1 in 6 working from home) and where, if worked, a day off in lieu will be provided. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Leasing Manager, London, £40,000K + Benefits Exciting opportunity for a sales focussed and confident Leasing Manager to join this successful and growing build to rent company. You will be responsible for converting enquiries and viewings to tenancies and delivering a superb rental experience and ensure high occupancy levels. Duties will include: Manage all aspects of enquiries, viewings, tenancy progression, contracting, and conversion rates in the properties. First point of contact for all lettings enquiries via phone, email and in person Be a natural negotiator, build rapport quickly and effectively, and use sound judgement under pressure to convert interest into bookings. Ensure properties are listed on online platforms and are promoted effectively with support from the marketing team. Ensure letting agents provide correct documentation for applications. Reference applicants and manage the process. Draft and issue contracts. Support with inventories, pre-tenancy checks, and any other work related to the tenancy as required. Ensure contracts are signed, payments received and Right to Rent documents are certified at move in, and ensure all Pre-Tenancy documents are issued to the resident, ensuring 100% compliance. Support with move in induction for residents as required. Manage and monitor feedback from potential and current residents to feed into rental income strategies. Support with renewals and negotiations of price increases. Review rental pricing on a regular basis, using feedback received from residents and viewers. Requirements Experience within a Leasing/Lettings role within residential lettings, build to rent, Co-living , student accommodation, or letting agency. ARLA or IRPM qualification is desirable, not essential, but must be happy to work towards a qualification. Must thrive in a sales-focussed role where a proactive sales approach and maximising conversion are key along with delivering outstanding customer service. Confident and able to build rapport quickly. Highly organised and able to follow processes correctly ensuring meticulous attention to details. Excellent communication skills with the ability to demonstrate positive influencing skills. IT literate in Microsoft office packages, CRM systems, and booking systems Confident and professional manner in a customer-facing role. Driven and enthusiastic with the willingness to learn, develop and grow within the role. Must have the ability to work on own initiative. Ability to adapt and deliver in a high-growth environment. Keen commercial awareness, with an inquisitive and curious approach to the wider sector. The ability to work under pressure, often on multiple activities whilst displaying good organisational skills. Maintain strict confidentiality in relation to all tenant matters and personal data. Apply now for immediate consideration! (RitzRecEmpAgy)
Jan 29, 2025
Full time
Leasing Manager, London, £40,000K + Benefits Exciting opportunity for a sales focussed and confident Leasing Manager to join this successful and growing build to rent company. You will be responsible for converting enquiries and viewings to tenancies and delivering a superb rental experience and ensure high occupancy levels. Duties will include: Manage all aspects of enquiries, viewings, tenancy progression, contracting, and conversion rates in the properties. First point of contact for all lettings enquiries via phone, email and in person Be a natural negotiator, build rapport quickly and effectively, and use sound judgement under pressure to convert interest into bookings. Ensure properties are listed on online platforms and are promoted effectively with support from the marketing team. Ensure letting agents provide correct documentation for applications. Reference applicants and manage the process. Draft and issue contracts. Support with inventories, pre-tenancy checks, and any other work related to the tenancy as required. Ensure contracts are signed, payments received and Right to Rent documents are certified at move in, and ensure all Pre-Tenancy documents are issued to the resident, ensuring 100% compliance. Support with move in induction for residents as required. Manage and monitor feedback from potential and current residents to feed into rental income strategies. Support with renewals and negotiations of price increases. Review rental pricing on a regular basis, using feedback received from residents and viewers. Requirements Experience within a Leasing/Lettings role within residential lettings, build to rent, Co-living , student accommodation, or letting agency. ARLA or IRPM qualification is desirable, not essential, but must be happy to work towards a qualification. Must thrive in a sales-focussed role where a proactive sales approach and maximising conversion are key along with delivering outstanding customer service. Confident and able to build rapport quickly. Highly organised and able to follow processes correctly ensuring meticulous attention to details. Excellent communication skills with the ability to demonstrate positive influencing skills. IT literate in Microsoft office packages, CRM systems, and booking systems Confident and professional manner in a customer-facing role. Driven and enthusiastic with the willingness to learn, develop and grow within the role. Must have the ability to work on own initiative. Ability to adapt and deliver in a high-growth environment. Keen commercial awareness, with an inquisitive and curious approach to the wider sector. The ability to work under pressure, often on multiple activities whilst displaying good organisational skills. Maintain strict confidentiality in relation to all tenant matters and personal data. Apply now for immediate consideration! (RitzRecEmpAgy)
We are a business with exciting sustainable growth plans over the next few years looking for amazing people who want to grow along with us. We are a business that values our people. We've launched exciting people initiatives to better our people's experience and we engage with our people to listen to their needs and wants. We have adopted a hybrid working policy that gives our people the flexibility they want and we reward and recognise them well through numerous ways including our extensive benefits package and the way we align our support to match their career goals. Cluttons is a company with a difference, working on a solid foundation of mutual trust, we are commercially focussed, and business orientated. We employ over 250 staff in the UK with a fast-growing presence, headquartered in London and serving a wide range of clients. We have established a strong track record and reputation as the 'partner with a purpose' to help each client get the most out of their property. Through our network of offices in the UK, we offer a wide range of property services including consultancy, management, investment and commercial agency, residential sales & lettings. The Role Management of a portfolio of key client (known as portfolio client) properties, delivering services in line with our Cluttons values and guiding principles, as well as being a point of support and guidance for the team. The Senior Property Manager is responsible for ensuring that the properties they manage stay in good condition and remain compliant with legislation and best practice. Senior Property Managers have many different day-to-day responsibilities, such as managing all aspects of the properties they manage, client and tenant liaison, making sure that the needs of the property are met, and maintaining a high standard of professionalism across every property. They are also there to provide support, setting an example and encouraging the team to consistently strive to reach personal, team and business goals. Responsibilities As a Senior Property Manager: Proactively help others on the team while still delivering excellent work Actively shape and drive a positive team culture, setting an example for others in terms of attitude and attributes Put company and team goals ahead of own goals in day-to-day work; having a "we're all in this together" mentality and recognising that if one of us succeeds it lifts all of us up Be empathetic for those who are going through the lessons that you learned and strive to help accelerate them through those times Transform broad ideas into thoughtful solutions that can be implemented Dig in, learn, and think about the long-term goals for the team and company Be a representative of your team to the rest of the business As a Property Manager: To be the primary contact representing Cluttons with designated portfolio clients To undertake the day-to-day management of a designated portfolio of properties Ensure properties are prepared for new tenancies/renewal of tenancies Supervise tenants' maintenance requests including liaising with contractors, preparing specifications, tendering, and supervising works where necessary Oversee refurbishment and other larger works as necessary, including pre and post tenancy work Ensure properties meet their regulatory and statutory requirements and ensure that all health and safety audit documentation is up to date Visit properties at least twice a year, completing an inspection report and recording information on health and safety matters Negotiate, instruct, and manage the swift return of deposits Arrange re-marketing as appropriate Consider rental returns and set marketed rent levels with the assistance of local lettings agencies, negotiating new lets, renewals, and terminations accordingly and managing the overall rent roll to achieve the clients desired returns Ensure voids are kept to a minimum and targets are met Work closely with lettings negotiators to generate new business opportunities and develop and grow existing client base Authorise and approve invoices for payment being satisfied that the works or supply represented by the invoice has been properly incurred Arrange payment for service charge and ground rent invoices Monitor tenant debtors and ensure appropriate steps are taken to pursue debtors Ensure the maintenance and updating of the computerised property records system Deliver excellent customer service and communication Build trusted relationships with colleagues, landlords and tenants Maintain partnerships with suppliers and contractors to ensure best pricing and quality service Able to serve section 21, 8, 48 notices with prescribed information as and when required Seek opportunities to increase revenue for the department and spotting any cross-selling opportunities that will benefit the company as a whole Minimum Requirements Lettings Property Management experience is essential ARLA or IRPM qualified (desirable) Educated to A-level standard (or equivalent) or qualified by experience Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries Ability to prioritise workload and work effectively in a high-pressured environment Ability to deal with difficult situations Ability to work under pressure Close attention to detail A proficiency in the use of MS Office including Outlook, Word, and Excel Strong administrative skills Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels Working on own initiative without close supervision and as part of a team Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes Benefits Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more
Jan 25, 2025
Full time
We are a business with exciting sustainable growth plans over the next few years looking for amazing people who want to grow along with us. We are a business that values our people. We've launched exciting people initiatives to better our people's experience and we engage with our people to listen to their needs and wants. We have adopted a hybrid working policy that gives our people the flexibility they want and we reward and recognise them well through numerous ways including our extensive benefits package and the way we align our support to match their career goals. Cluttons is a company with a difference, working on a solid foundation of mutual trust, we are commercially focussed, and business orientated. We employ over 250 staff in the UK with a fast-growing presence, headquartered in London and serving a wide range of clients. We have established a strong track record and reputation as the 'partner with a purpose' to help each client get the most out of their property. Through our network of offices in the UK, we offer a wide range of property services including consultancy, management, investment and commercial agency, residential sales & lettings. The Role Management of a portfolio of key client (known as portfolio client) properties, delivering services in line with our Cluttons values and guiding principles, as well as being a point of support and guidance for the team. The Senior Property Manager is responsible for ensuring that the properties they manage stay in good condition and remain compliant with legislation and best practice. Senior Property Managers have many different day-to-day responsibilities, such as managing all aspects of the properties they manage, client and tenant liaison, making sure that the needs of the property are met, and maintaining a high standard of professionalism across every property. They are also there to provide support, setting an example and encouraging the team to consistently strive to reach personal, team and business goals. Responsibilities As a Senior Property Manager: Proactively help others on the team while still delivering excellent work Actively shape and drive a positive team culture, setting an example for others in terms of attitude and attributes Put company and team goals ahead of own goals in day-to-day work; having a "we're all in this together" mentality and recognising that if one of us succeeds it lifts all of us up Be empathetic for those who are going through the lessons that you learned and strive to help accelerate them through those times Transform broad ideas into thoughtful solutions that can be implemented Dig in, learn, and think about the long-term goals for the team and company Be a representative of your team to the rest of the business As a Property Manager: To be the primary contact representing Cluttons with designated portfolio clients To undertake the day-to-day management of a designated portfolio of properties Ensure properties are prepared for new tenancies/renewal of tenancies Supervise tenants' maintenance requests including liaising with contractors, preparing specifications, tendering, and supervising works where necessary Oversee refurbishment and other larger works as necessary, including pre and post tenancy work Ensure properties meet their regulatory and statutory requirements and ensure that all health and safety audit documentation is up to date Visit properties at least twice a year, completing an inspection report and recording information on health and safety matters Negotiate, instruct, and manage the swift return of deposits Arrange re-marketing as appropriate Consider rental returns and set marketed rent levels with the assistance of local lettings agencies, negotiating new lets, renewals, and terminations accordingly and managing the overall rent roll to achieve the clients desired returns Ensure voids are kept to a minimum and targets are met Work closely with lettings negotiators to generate new business opportunities and develop and grow existing client base Authorise and approve invoices for payment being satisfied that the works or supply represented by the invoice has been properly incurred Arrange payment for service charge and ground rent invoices Monitor tenant debtors and ensure appropriate steps are taken to pursue debtors Ensure the maintenance and updating of the computerised property records system Deliver excellent customer service and communication Build trusted relationships with colleagues, landlords and tenants Maintain partnerships with suppliers and contractors to ensure best pricing and quality service Able to serve section 21, 8, 48 notices with prescribed information as and when required Seek opportunities to increase revenue for the department and spotting any cross-selling opportunities that will benefit the company as a whole Minimum Requirements Lettings Property Management experience is essential ARLA or IRPM qualified (desirable) Educated to A-level standard (or equivalent) or qualified by experience Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries Ability to prioritise workload and work effectively in a high-pressured environment Ability to deal with difficult situations Ability to work under pressure Close attention to detail A proficiency in the use of MS Office including Outlook, Word, and Excel Strong administrative skills Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels Working on own initiative without close supervision and as part of a team Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes Benefits Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more
Property Manager - Senior Property Manager (2 roles) Property Manager to 26k + car/allowance Senior Property Manager to 30k + car/allowance. Annual bonus. Mon to Fri 9 to 5, no weekends. This client is an independent, established and leading Estate Agent in East London, with 2 offices in that area. Offering residential sales, lettings, and guaranteed rent schemes, as well as commercial and residential property management services. All their staff are highly qualified in the Property market and aim to deliver the very best customer experience for you. The Property Manager will be able to demonstrate strong communication skills and show confidence in terms of dealing with tenants. This role is for their Social Housing Division and you will be responsible for a portfolio of around 150 properties. In return, our client offers a competitive salary package and an opportunity to work for a well respected and established company. Skills: The skills required for this Property Manager role will include: Previous Property Management experience, 1 year + for the Property Manager and 3 years + for the Senior Property Manager. Sound knowledge of Lettings Legislation(s) High level of customer service Professional telephone manner Well-presented and well-spoken Self-Motivated and efficient Confident team player Clean UK Drivers Licence. We have been recruiting for this well esteemed company for some time now and staff retention is very good. If you think you have the skills necessary to be a success in this Property Manager role please click apply.For any additional information get in touch5Q Consultancy acts as an employment agency for permanent recruitment for this role.
Feb 02, 2024
Full time
Property Manager - Senior Property Manager (2 roles) Property Manager to 26k + car/allowance Senior Property Manager to 30k + car/allowance. Annual bonus. Mon to Fri 9 to 5, no weekends. This client is an independent, established and leading Estate Agent in East London, with 2 offices in that area. Offering residential sales, lettings, and guaranteed rent schemes, as well as commercial and residential property management services. All their staff are highly qualified in the Property market and aim to deliver the very best customer experience for you. The Property Manager will be able to demonstrate strong communication skills and show confidence in terms of dealing with tenants. This role is for their Social Housing Division and you will be responsible for a portfolio of around 150 properties. In return, our client offers a competitive salary package and an opportunity to work for a well respected and established company. Skills: The skills required for this Property Manager role will include: Previous Property Management experience, 1 year + for the Property Manager and 3 years + for the Senior Property Manager. Sound knowledge of Lettings Legislation(s) High level of customer service Professional telephone manner Well-presented and well-spoken Self-Motivated and efficient Confident team player Clean UK Drivers Licence. We have been recruiting for this well esteemed company for some time now and staff retention is very good. If you think you have the skills necessary to be a success in this Property Manager role please click apply.For any additional information get in touch5Q Consultancy acts as an employment agency for permanent recruitment for this role.
Worth Recruiting - Property Industry Recruitment PROPERTY MANAGER - Residential Lettings Location: Reading, RG1 Salary: £30k Position: Permanent - Full Time An opportunity has arisen for an experienced residential Property Manager , to join a leading independent Estate & Lettings Agent with a successful business in the Reading area. The ideal candidate must have previous experience within the Residential Property Management sector and be able to work to deadlines and under pressure. You will be highly organised, personable and possess excellent customer service skills. You will enjoy on the spot problem solving and be capable of building excellent working relationships with Tenants, Landlords and contractors as well as the rest of the Lettings team. The perfect candidate will have previous experience in residential Property Management, dealt with maintenance issues, safety certificates, notices (Section 8's & Section 21's) and be the type of person who builds rapport easily. Skills: The skills required for this Property Manager role will include: Experience in Property Management ARLA qualification a benefit Good understanding of Lettings and Property Management procedures Demonstrate a professional approach to customer service Ability to develop and maintain relationships Excellent telephone manner Have superb organisational skills and be able to prioritise workload Be able to work under pressure and to tight deadlines Have a full UK driving licence The Company: Our client is an independent Sales and Lettings agency based in the Berkshire & Oxfordshire area that offers expert advice in all areas of sales and lettings. Benefits: With this Property Manager role include: 5 day working week - Monday to Friday Competitive basic salary Contact Us: If you are interested in this role as a Property Manager , please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting - Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. Please Note: Worth Recruiting are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data only for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR37378 - Property Manager
Feb 02, 2024
Full time
Worth Recruiting - Property Industry Recruitment PROPERTY MANAGER - Residential Lettings Location: Reading, RG1 Salary: £30k Position: Permanent - Full Time An opportunity has arisen for an experienced residential Property Manager , to join a leading independent Estate & Lettings Agent with a successful business in the Reading area. The ideal candidate must have previous experience within the Residential Property Management sector and be able to work to deadlines and under pressure. You will be highly organised, personable and possess excellent customer service skills. You will enjoy on the spot problem solving and be capable of building excellent working relationships with Tenants, Landlords and contractors as well as the rest of the Lettings team. The perfect candidate will have previous experience in residential Property Management, dealt with maintenance issues, safety certificates, notices (Section 8's & Section 21's) and be the type of person who builds rapport easily. Skills: The skills required for this Property Manager role will include: Experience in Property Management ARLA qualification a benefit Good understanding of Lettings and Property Management procedures Demonstrate a professional approach to customer service Ability to develop and maintain relationships Excellent telephone manner Have superb organisational skills and be able to prioritise workload Be able to work under pressure and to tight deadlines Have a full UK driving licence The Company: Our client is an independent Sales and Lettings agency based in the Berkshire & Oxfordshire area that offers expert advice in all areas of sales and lettings. Benefits: With this Property Manager role include: 5 day working week - Monday to Friday Competitive basic salary Contact Us: If you are interested in this role as a Property Manager , please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting - Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. Please Note: Worth Recruiting are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data only for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR37378 - Property Manager
