Job Description
Company Description
Eurofins E&E (Electrical & Electronics) is a business line with the Consumer Products Testing division of the Eurofins Scientific network of companies, and provides world-class testing, inspection and certification services to manufacturing and electronics industries worldwide and includes locations in the UK, Germany, Italy, France, Finland, Switzerland, China, Taiwan, Thailand and the USA.
Through these global locations, Eurofins E&E delivers an extensive range of services covering all aspects of testing, inspection and certification for electrical and electronics products across all industries and market sectors and, in conjunction with companies in the wider Eurofins network, offers its customers a single point of contact for product approvals.
Eurofins York Ltd is a vital part of the Eurofins E&E UK group of laboratories. It provides regulatory compliance services and products to the manufacturing and electronics industry, particularly in EMC, Wireless/Radio, Electrical Safety, EMF and RF.
Alongside the product testing and certification services, Eurofins York also delivers Global Market Access services, Training, Compliance Guidance and Expert Services to companies in the UK and further afield.
Eurofins E&E UK consists of Eurofins York Ltd, Eurofins E&E Hursley, Eurofins E&E CML Ltd, Eurofins E&E ETC Ltd and Eurofins Electrical & Electronic UK London Ltd.
Job Description
Applications are invited for the position of Internal Sales.
Reporting to the Laboratory Business Manager within the Eurofins York laboratory at Castleford, you will work with the existing team of test engineers, supporting our customers as they look to design, develop and deliver compliant products to market.
As Internal Sales you will manage all incoming enquiries for product testing and foster positive relations with all customers, liaising with technical staff to create accurate quotations and drive business into the laboratories:
Key responsibilities include:
Organise, update and coordinate the internal RFQ process using appropriate systems, databases and CRMs
Submit Quotations for Eurofins services to existing customers
Proactively follow up quotations with existing customers
Manage key accounts helping to develop forward booking schedule
Work with BDMs and operations staff to provide high quality customer service
To receive and acknowledge POs and liaise with operations staff for scheduling projects
Liaise with the lab manager to coordinate sales projections to the UK group sales manager
To record and input as necessary all activities, actions, meetings, proposals into the company CRM and maintain an appropriate "dashboard" as directed
To co-ordinate sales projections and reports inside and outside of the company CRM in tandem with the laboratory manager
Support the marketing department in the implementation of the marketing strategy (regional and national as required)
Qualifications
You will have significant experience (5 years +) of conducting B2B customer interactions and as a result will have a confident, articulate, professional, assertive, convincing and friendly telephone manner. In addition to this you will be highly organised and possess many of the following:
Good knowledge of IT (MS Word, Excel, Hubspot)
Negotiation and influencing skills
Excellent personal organisation skills and time management skills
Ability to communicate with technical specialists and non-specialists alike
Project management skills
Flexible approach to work
Self-motivated with strong drive and ambition
Professional and confidential approach
Being responsible for own actions and taking proactive ownership of projects,
Actively working in, and communicating with, a small team
Reliability
Additional Information
Join the Eurofins E&E team and benefit from
A competitive salary
A contributory DC pension
An impressive array of employee benefits
The opportunity for professional development & recognition
A pleasant working location, based in Castleford, with occasional travel within the UK
Start date: Immediate
Hours: 37 hours per week
Interview process: Telephone discussion followed by face to face interview.