Training Support Officer

  • dnata Catering UK
  • Dec 19, 2022
Full time Administration

Job Description

As the global caterer of choice, dnata catering provides inflight catering to the world's leading airlines. When serving these customers, we're also serving their customers and leaving a lasting impression on their travel experience. That's why our mission is to deliver the promises our customers make. We offer a comprehensive range of Inflight Catering, Onboard Retail and Logistics services across all of the UK's major and regional airports.

What's the purpose of role:

To support training programme including Group Training Skills, Coaching Skills, Intermediate Food Hygiene and a Health and Safety Certificate you will be ready to support your Unit as a qualified TSO. Training and Support Officers are a key part of the process team, responsible for the coordination and delivering of training to meet the team's needs. Supporting the management team in ensuring training compliance is maintained in line with company standards.

What you'll be doing:

Delivery of company inductions, one to one or one to group as required covering all required company modules
Ensure that all training records are completed to record all training delivered and signed for by trainee and trainer
To coordinate Compliance training within their process area to ensure training is completed prior to expiry and compliance levels are maintained
To highlight to the process manager any areas of non- compliance so that corrective action can be taken
To deliver group training sessions as required within their process area which may include CPC, Company Values etc.
To complete on job assessments to establish performance levels and competence and any retraining needs.

What you'll show:

Interpersonal skills that enable you to work with people at all levels of an organisation
A proactive approach to work
Enthusiastic and innovative
Ability to work well with others

You'll also receive

Free meals on site
Free hot drinks on site
Free parking on/near site
All uniform, safety shoes and PPE provided