Investigations Assistant

Investigations AssistantManchester - HybridLong term temp with a view to perm£10.99 per hourJob purposeTo provide efficient and timely administrative support to the Investigations Teams.Main responsibilitiesThe post holder will be asked to undertake a range of the following responsibilities.1 Checking work to ensure it meets data protection standards and internal policies.2 Assisting in enquiry teamwork or casework as directed.3 Updating computerised records accurately and promptly.4 Answering telephone enquiries from members, the public, and profession, referring more complex matters to senior colleagues as appropriate.5 Opening, acknowledging and recording incoming correspondence, creating new computer records and files as appropriate.6 Sending out leaflets and publications in response to requests from members of the public and profession.7 Preparing standard letters accurately and to a high standard.8 Any other reasonable duties as may be assigned from time to time.9 Contributing to regular team meetings.Key skill 1 - technical knowledge and skillsa Effective use of IT systems. MS Word, MS Excel and Outlook are widely used, as is the GMC's bespoke database.b The ability to work within established policies and procedures.c To have an understanding of GDPR and the importance of maintaining confidentiality at all times.d Ability to input data efficiently and accurately.

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