Job Description
Midwich Group is a specialist AV distributor to the trade market, with global operations in the UK and Ireland, EMEA, Asia Pacific and North America. The Group's long-standing relationships with over 500 vendors, including blue-chip organisations, support a comprehensive product portfolio across major audio-visual categories such as displays, projectors, technical AV, broadcast, professional audio, lighting and unified communications. The Group operates as the sole or largest in-country distributor for a number of its vendors in their respective product sets.
Job Summary
Midwich requires an experienced Business Analyst to join our Group Enterprise Applications team supporting the Microsoft D365 ERP solution (Sales/Finance/SCM), our new group wide e-commerce platform (Adobe Commerce) and a number of other connected systems.
The Business Analyst will be responsible for analysing the utility of new functionality, change requests, and the impact of business change. They will help translate the businesses requirements into the ERP solution creating functional specifications, documenting 'as is' and 'to be' process maps and amending or documenting new polices based around it. They will also work closely with the Application Support Team to troubleshoot and resolve both functional and system related issues.
To be successful you will have demonstrable experience in the below:
- Significant Business Analysis experience.
- Experience of supporting ERP implementations across multiple sites using Microsoft Dynamics 365.
- Experience in report analysis as well as creating detailed technical and functional process documentation.
- Experience of leading effective analysis workshops.
- Experience of working with a diverse range of both external and internal stakeholders.
- Excellent communicator with the ability to liaise at all levels.
- Excellent task planning and tracking skills.
- Process mapping - Aris preferable.
Desirable Additional Skills
- It would be a significant advantage if you are also able to demonstrate knowledge of D365 functionality around Contract Management and Subscriptions.
- Ability to speak in a second EU language.
This role is remote however, regular travel will be required.
