Job Description
Job Advertisement:
Scrum Master
Hybrid (Solihull)
Full Time
Package: Up to £55,000 + benefits.
We aim to create an inclusive workplace in which everyone can thrive:
Careers in IT Services:
IT is at the heart of many of the vital services that Serco provide, from caring for vulnerable people, managing complex public services, to heavy rail and hospital operations. IT Services underpin Serco teams in many of the key public services we deliver in the UK, Europe and globally, making a difference to thousands of people every day.
The people in IT Services are passionate about what they do and are proud to make a positive difference to the services that Serco delivers. Working together with the shared goal of providing the best service for our customers, this is what drives the culture and mindset, this is the Serco value and that is why a career with us is so rewarding.
The Role:
The Scrum Master is a key role within ITS DevOps. The Scrum Master will own and deliver against agile development process. The role will ensure facilitation, communication and collaboration between the business, product owner, DevOps team and supporting services to enable successful agile delivery on time to the quality specified.
The Scrum Master will lead, educate, and mentor individuals in Agile process/delivery.
Responsibilities:
External Advert
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Scrum Master
Hybrid (Solihull)
Full Time
Package: Up to £55,000 + benefits.
We aim to create an inclusive workplace in which everyone can thrive:
- We are a proud Disability Confident Leader and holder of the Silver Inclusive Employer Standard
- We have reduced our gender pay gap from 10.9% to 6.9% (in the last 12 months) and increased women in leadership roles from 21% to 32% ()
- We have reduced our ethnicity data gap from 40% to 20%, and our disability data gap from 95% to 50% over the last 12 months
- We were recognised in May 2022 as one of only 3 companies (from 100) to achieve Tier 1 accreditation in the CCLA Mental Health Benchmark Report
Careers in IT Services:
IT is at the heart of many of the vital services that Serco provide, from caring for vulnerable people, managing complex public services, to heavy rail and hospital operations. IT Services underpin Serco teams in many of the key public services we deliver in the UK, Europe and globally, making a difference to thousands of people every day.
The people in IT Services are passionate about what they do and are proud to make a positive difference to the services that Serco delivers. Working together with the shared goal of providing the best service for our customers, this is what drives the culture and mindset, this is the Serco value and that is why a career with us is so rewarding.
The Role:
The Scrum Master is a key role within ITS DevOps. The Scrum Master will own and deliver against agile development process. The role will ensure facilitation, communication and collaboration between the business, product owner, DevOps team and supporting services to enable successful agile delivery on time to the quality specified.
The Scrum Master will lead, educate, and mentor individuals in Agile process/delivery.
Responsibilities:
- Provide leadership and mentorship in Agile process and delivery.
- Support teams with prioritisation and management of sprint backlog to ensure timely and accurate product delivery.
- Supports the product owner to ensure the product backlogs are managed effectively and that they are aligned for the next sprint.
- Creates a development environment that is creative, safe, productive and supportive and enables multi-directional collaboration.
- Builds a trusting environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of resolution and problem solving.
- Provides guidance, coaching and support to enable successful delivery.
- Proactively helps remove any obstacles that teams/individuals may encounter.
- Lead Scrum meetings and provide team support during sprint planning and execution.
- Ensure agile principles are clearly defined, understood and adhered to.
- Ensures a good relationship between the DevOps team, product owner, business analyst and the business.
- Promotes and ensures efficient coordination between all roles in the delivery of the product.
- Brings clarity to delivery expectations and ensures that the team delivers.
- Ensures that the team meets business objectives
- Promotes self-management and self-improvement
- Enable/Facilitate creativity and efficiency within the DevOps team to continuously improve delivery and service.
- Scrum Master certified
- Experience of completing Scrum Master role for a minimum of 2 years
- Knowledge of agile methodology and frameworks like Scrum, Kanban etc
- Excellent coaching skills to direct the team in the use of best practices.
- Strong knowledge of Scrum theory, rules and practices.
- Familiar with software development practices and Service oriented environments.
- Excellent knowledge of Agile techniques and processes.
- Ability to take and understand his commitment to deliver the product on time.
- Excellent communication skills
- Excellent communicator and team player
- Flexible working considered
- Pension 6%
- Childcare vouchers
- Bike4Work scheme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
External Advert
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
About Serco