Job Description
About The Role
At GSF Car Parts, our Assistant Branch Managers' passion to support the branch team and assist the Branch Manager with day to day duties is paramount. As the Assistant Branch Manager, you will be responsible for helping to lead, and work alongside the Sales Advisor team, boosting branch sales, customer relationships and hitting monthly sales targets.
As the Assistant Branch Manager, it is important that alongside the Branch Manager, you will be proactive and positive towards branch and Company promotions and initiatives; leading on our aim to be the best supplier, employer and customer within our industry.
Main Duties include:
Daily Sales, Margin and Profit Performance to ensure the team/branch is staffed to deliver budget daily
Measure and Manage Sales Advisors against their KPI's
Daily Communication with the Team to include team briefs, updates on performance and constructive feedback where customer standards aren't being met
Recognise excellence with constructive feedback and use positive communication to engage the team
Engage the team to believe in achieving branch goals and challenge any disruptive behaviour
Ensuring the team are delivering excellent customer service and continuously keeping the Branch Manager up to date
Ensure our team delivers a solution where we have not met customer service requirements
Instil a solution based customer service mentality
Working hours:
45 (average) hours Monday to Friday, including alternate Saturday working
About You
The ideal Assistant Branch Manager will have experience of working in a strong, sales, target driven environment, providing excellent customer service.
What you'll need to succeed:
Display qualities to manage and motivate a diverse team
Driven to achieve
Able to set high standards of work and appearance
Be focused on delivering excellent customer service
Confident and capable of leading by example
Good interpersonal and leadership skills
Ideally have experience of P&L Management, commercial management exposure
Previous use of MAM or Allicat is desirable
Automotive knowledge would be helpful, but isn't essential
What we'll offer:
The opportunity to earn a performance related bonus of up to an additional £5,540 per annum
28 days annual leave, including bank holidays (and opportunity to increase annual leave for time served)
Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more
Healthcare cash plan
Company pension
Group life assurance
Internal development programmes
Career progression opportunities
About Us
GSF Car Parts is one of the UK's leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.