Job Description
Location : Home Based
About the role
They are looking for a Hoarding Specialist - (1 post) to join our clients Safer Neighbourhoods team. This role is a home based role, where there is no daily requirement to attend an office with the flexibility to attend as required and you will be required to travel to other regions for meetings or to cover for colleagues on occasion.
The primary aim of this tole is to provide 1-1 support and help to customers where hoarding is affecting their ability to manage their tenancy with them to enable them to live independently and prosper. The support they offer is hands on in the customers home helping them sort, organise and discard items.
Hoarding specialist manage a caseload of customers experiencing difficulties with hoarding to support them to sustain their at risk tenancies. They deliver bespoke, hands on support to customers liaising with internal and external partners to ensure customers get the support they need.
They work in an integrated way with other colleagues within them as well a working in partnership to develop peer support networks and tackle the stigma associated with hoarding.
What are they looking for?
The successful candidate will have experience of working in a Housing environment. An understating of Hoarding and the key drives of this behaviour and the impact it can have on a person. Experience of delivering first class service to customers and delivering projects on time and on budget, including monitoring and evaluation. Experience of developing partnerships and working with stakeholders e.g. local authorities, community groups. Experience of performance management, working proactively to ensure all KPI's are met each month. IT skills - Microsoft Office up to an intermediate level.
What you can expect from them
They offer a competitive salary of £31,150 per annum, a generous annual leave entitlement of 31 days, plus 1 additional day's leave for your birthday (which can be taken at any time), plus bank holidays and a pension scheme with employer matched contributions of up to 10%. Your wellbeing matters to them, and they offer a health cash plan where you can claim back money for health care, access to a GP service and an employee assistance programme, along with access to discounts for you and your family to enjoy outside of work.
They are passionate about their people, enabling their development, with learning opportunities to progress both personally and professionally. This includes access to volunteer in their local communities or learn a new skill outside of work.
They have created a flexible working environment, with their WorkSpace, which is their approach that focuses on work being the thing that they do that makes a difference to their customers, not the place they go. You will be provided with all the ICT working equipment to enable you to undertake your role.
About them
They are one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.
They believe that everyone deserves a place to call their own, which is why they're committed to building 500 new homes each year. They do more than just provide a roof over their customers' heads, they're here to make a real difference.
In addition to creating positive spaces for their customers they continuously strive to create a positive and progressive workspace to enable their colleagues to achieve their full potential.
They embrace diversity and strive for diverse teams to create an inclusive culture which enables them to thrive and be representative of the communities that they serve. They want to ensure that everybody has an opportunity to be part of their recruitment processes and will therefore make reasonable adjustments to accommodate their candidates. Please let them know if there is anything they can do to assist you with their recruitment process via the email address below.
If candidates have any questions at any stage of the recruitment and selection process they can contact the HR team and a member of the HR Team will be in touch.
Please note that they reserve the right to close the vacancy early prior to the closing date.
