Systems Operations Trunk Main Analyst

Who are we?Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.We are looking for a Systems Operations Trunk Main Analyst. This is a 6 month contract.What you will be doing

• Raise the profile of Trunk Main Monitoring assets and other associated "Smart Water" initiatives throughout the business and the wider Water Industry
• Organise, manage, and improve relationships with Trunk Main Monitoring Framework partners and internal operational teams
• Liaise with internal and external clients to fully understand and improve content
• Collect, organise, and interpret large datasets for a range of stakeholders and projects
• Actively drive, develop, and manage technical solutions and innovations
• Develop records management processes and policies
• Identify areas to increase efficiency and automation of processes
• Produce and track key performance indicators (KPIs)
• Develop and support reporting processes accurately and to required timescales.
• Monitor and audit data quality
• Gather, understand, and document detailed business requirements using appropriate tools and techniques
• Prepare reports for internal and external audiences using business analytics reporting tools
• Create data dashboards, graphs, and visualisations
• Perform root-cause analysis and propose strategies to prevent future failures/ non-compliance
• Provide specialist technical support to the wider business in relation to Clean Water System risks
• Support the System Optimisation team in facilitating engineering and customer led projects

What should you bring to the role?

• The ideal candidate will hold relevant experience in the water industry, data analytics, or is educated in a suitable STEM discipline, or equivalent.
• A working knowledge of hydraulic modelling, SCADA telemetry systems, GIS mapping systems, SAP & other corporate IT systems such as Microsoft Office 365 is preferred, but not mandatory.
• A Trunk Main Analyst must possess a growth mindset, with strong analytical, problem solving & negotiating skills.
• Teamworking is at the core of this role, as is the ability to work under pressure to meet demanding targets.
• Good communication and leadership skills are essential, due to the level of engagement with different stakeholders throughout the business.
• The successful candidate will demonstrate an extreme willingness to learn and work hard to drive their technical knowledge and professional goals within Thames Water.
• Work as part of the wider Water Control team, delivering a 24/7 service to our customers.
• Maintain continuous business awareness.
• Full driving licence and own transport is required.

What's in it for you?Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits schemeincluding our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Thames Water is a dynamic, rewarding, and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career, flexible working arrangements and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.