CapGemini
Manchester, Lancashire
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.London, Manchester, Glasgow# Senior Consultant - Data & AI ArchitectureAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.Join our Data & AI Strategy team and be part of the future of AI consulting, where we're not just advising clients, we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work.We're looking for changemakers with recent, hands-on experience in AI development, people who not only understand the technology but can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLEThis role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance, to AI sovereignty in enterprise architecture, to enabling the AI-empowered workforce of tomorrow, you'll be working at the cutting edge of what's next.We DESIGN next-generation data, analytics and AI platforms - You will design and implement scalable, secure and cost-efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure).We ENABLE hybrid cloud transformation - You will design and implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud-native solutions that unlock agility and performance.We OPTIMISE and SECURE cloud environments - You will evaluate cloud environments and provide recommendations for performance optimisation, security, cost reduction and resource efficiency. You will ensure compliance with industry standards (GDPR, HIPAA, SOC2) and implement best practices for security, IAM, encryption and data protection.We INNOVATE with data-driven solutions - You will create Proof of Concepts and Minimum Viable Products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value.We AUTOMATE for speed and reliability - You will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure-as-Code tools (Terraform, CloudFormation).We DEFINE enterprise data strategy - You will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption.We DELIVER impact through design excellence - You will champion user-centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability.We SUPERCHARGE delivery - We leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks.As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc.We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise-grade data platforms. In this role, you will bring deep expertise in cloud-native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data-driven success. YOUR PROFILEAs a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI not just through technical delivery, but by driving strategic change.Below some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team which has diverse backgrounds, perspectives and strengths.Key Skills Growth mindset and curiosity - You're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Problem Solving - You have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - You're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - Whether through hands-on development or strategic project exposure, you can confidently engage with AI concepts and tools.Technology & Delivery Experience Education: Bachelor's or Master's degree in Computer Science, Information Technology or a related field. Industry Expertise: 5+ years' experience designing and managing cloud architectures (AWS, GCP and/or Azure), including hybrid and multi-cloud solutions. Cloud Experience: Strong expertise in cloud-native services (containers, Kubernetes, serverless, microservices) combined with deep knowledge of networking, security, identity management, and compliance best practices. Infrastructure & Automation: Hands-on experience with Infrastructure-as-Code (Terraform, ARM Templates) and CI/CD automation (e.g. Google Cloud Deployment Manager, Azure CICD). Consulting background with proven stakeholder management, project scoping and budgeting experienceDesirable Experience Domain Experience: Primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Cloud Certifications: in GCP (e.g., Google Professional Cloud Architect) and Azure (e.g., Microsoft Certified: Azure Solutions Architect Expert). Familiarity with cloud cost management tools and best practices to optimise spend and maximise value Experience supporting and participating in the commercial cycle, including defining project scope and agreeing on budgets. Experience with Agile methodologies and cross-functional team collaboration. SC Cleared / EligibleWe're committed to using technology as a force for good. That means reducing our own carbon footprint and expanding access to the digital world for everyone. This isn't just a statement; it's a core part of who we are. In fact, Capgemini has been recognised by the Ethisphere Institute as one of the World's Most Ethical Companies for 10 consecutive years. When you join us, you become part of a team that does the right thing.Your base location will be London,
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.London, Manchester, Glasgow# Senior Consultant - Data & AI ArchitectureAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.Join our Data & AI Strategy team and be part of the future of AI consulting, where we're not just advising clients, we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work.We're looking for changemakers with recent, hands-on experience in AI development, people who not only understand the technology but can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLEThis role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance, to AI sovereignty in enterprise architecture, to enabling the AI-empowered workforce of tomorrow, you'll be working at the cutting edge of what's next.We DESIGN next-generation data, analytics and AI platforms - You will design and implement scalable, secure and cost-efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure).We ENABLE hybrid cloud transformation - You will design and implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud-native solutions that unlock agility and performance.We OPTIMISE and SECURE cloud environments - You will evaluate cloud environments and provide recommendations for performance optimisation, security, cost reduction and resource efficiency. You will ensure compliance with industry standards (GDPR, HIPAA, SOC2) and implement best practices for security, IAM, encryption and data protection.We INNOVATE with data-driven solutions - You will create Proof of Concepts and Minimum Viable Products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value.We AUTOMATE for speed and reliability - You will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure-as-Code tools (Terraform, CloudFormation).We DEFINE enterprise data strategy - You will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption.We DELIVER impact through design excellence - You will champion user-centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability.We SUPERCHARGE delivery - We leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks.As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc.We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise-grade data platforms. In this role, you will bring deep expertise in cloud-native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data-driven success. YOUR PROFILEAs a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI not just through technical delivery, but by driving strategic change.Below some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team which has diverse backgrounds, perspectives and strengths.Key Skills Growth mindset and curiosity - You're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Problem Solving - You have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - You're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - Whether through hands-on development or strategic project exposure, you can confidently engage with AI concepts and tools.Technology & Delivery Experience Education: Bachelor's or Master's degree in Computer Science, Information Technology or a related field. Industry Expertise: 5+ years' experience designing and managing cloud architectures (AWS, GCP and/or Azure), including hybrid and multi-cloud solutions. Cloud Experience: Strong expertise in cloud-native services (containers, Kubernetes, serverless, microservices) combined with deep knowledge of networking, security, identity management, and compliance best practices. Infrastructure & Automation: Hands-on experience with Infrastructure-as-Code (Terraform, ARM Templates) and CI/CD automation (e.g. Google Cloud Deployment Manager, Azure CICD). Consulting background with proven stakeholder management, project scoping and budgeting experienceDesirable Experience Domain Experience: Primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Cloud Certifications: in GCP (e.g., Google Professional Cloud Architect) and Azure (e.g., Microsoft Certified: Azure Solutions Architect Expert). Familiarity with cloud cost management tools and best practices to optimise spend and maximise value Experience supporting and participating in the commercial cycle, including defining project scope and agreeing on budgets. Experience with Agile methodologies and cross-functional team collaboration. SC Cleared / EligibleWe're committed to using technology as a force for good. That means reducing our own carbon footprint and expanding access to the digital world for everyone. This isn't just a statement; it's a core part of who we are. In fact, Capgemini has been recognised by the Ethisphere Institute as one of the World's Most Ethical Companies for 10 consecutive years. When you join us, you become part of a team that does the right thing.Your base location will be London,
Eligo Recruitment
Senior Consultant - ITSM Service Architecture Specialist - Permanent Remote - SC CLEARED Overview We are seeking a Senior Consultant - ITSM Service Architecture Specialist to deliver ITIL4-based service management solutions for UK government clients. This permanent role is home based (UK) with up to 25% travel for client workshops and meetings. You will work as part of a collaborative team to implement ITIL service value stream practices, document and optimise ITSM processes, and lead discovery workshops focusing on governance modelling, IT landscape analysis, and service roadmap development. The ideal candidate will combine deep ITIL4/ITSM expertise with strong communication skills and an understanding of public sector environments. Key Responsibilities Serve as the Technical Lead working with the Engagement and Value Manager to build the Process Transformation Practice Service Architecture & ITIL Implementation: Design and implement IT service architectures and value stream based processes aligned with ITIL4 best practices. Ensure that service processes and operating models are optimised and aligned with ITIL guidelines to deliver business value. Process Documentation: Develop, document, and maintain ITSM processes and standard operating procedures. Baseline current processes and update documentation to reflect improvements, ensuring consistency with ITIL4 practices and governance standards. Service Value Streams: Embed ITIL4 service value stream practices across the service lifecycle, focusing on end to end value delivery and continual improvement. Champion the shift from isolated processes to integrated value streams that improve efficiency and user experience. Discovery Workshops & Analysis: Lead discovery workshops with client stakeholders to assess governance models, IT landscape components, and service delivery challenges. Elicit requirements and pain points, and translate findings into structured service roadmaps and actionable improvement plans. Governance Modelling: Develop and recommend service governance structures (roles, responsibilities, RACI models, cadence of review) tailored to the client's organisational needs. Ensure that governance frameworks meet public sector accountability and compliance requirements. Service Roadmap Development: Create strategic service improvement roadmaps that outline the transition from current state to target state service models. Define milestones for implementing new or enhanced ITSM capabilities (processes, tools, organisational changes) aligned with the client's business objectives. Stakeholder Engagement: Work closely with senior stakeholders in government settings to understand their service requirements, communicate solutions, and ensure buy in. Present findings, proposals, and status updates to both technical and non technical audiences in a clear, professional manner. Team Collaboration & Knowledge Sharing: Collaborate with fellow service architects, process owners, and subject matter experts to design holistic solutions. Take a leadership role in contribution to a team culture of knowledge sharing and continuous improvement - for example, by mentoring junior consultants and disseminating ITIL best practices. Quality Assurance: Review and assure service designs and process changes for effectiveness, scalability, and alignment with best practices. Identify gaps or risks in proposed service solutions and drive corrective actions or design adjustments as needed. Continuous Improvement: Monitor service performance and process KPIs post implementation. Identify opportunities for further improvement in processes, tools, or organisational capabilities. Drive a cycle of continual service improvement in line with ITIL's guiding principles. Essential Qualifications & Experience Extensive ITSM Experience: Significant experience (e.g. 5 years) in IT Service Management roles, including designing and improving ITIL aligned processes across the service lifecycle. Proven track record of implementing ITIL frameworks in a medium or large organisation or via consultancy engagements. ITIL Expertise: Strong knowledge of ITIL4 framework is required - including its Service Value System, practices, and value stream concepts. ITIL4 Foundation certification (or higher) is required, demonstrating formal understanding of ITIL principles. Service Architecture Skills: Hands on experience developing IT service architectures or operating models. Ability to define end to end service operating models, processes, and workflows that are practical and outcome focused. Familiarity with enterprise architecture or modelling techniques is an advantage for analysing complex IT landscapes. Process Documentation & Analysis: Excellent ability to document processes clearly and concisely - e.g. process maps, RACI charts, SOPs. Detail oriented approach to ensuring process documentation aligns with industry best practices and can be easily understood by stakeholders. Workshop Facilitation & Communication: Strong facilitation skills to lead discovery workshops and requirements sessions. Exceptional communication and interpersonal skills, with the ability to engage stakeholders at all levels (from technical teams to senior government officials) and translate technical concepts into business terms. Public Sector Awareness: Experience working with or for government or public sector clients is highly desirable. An understanding of public sector IT constraints (e.g. security, compliance, procurement processes) and familiarity with government service standards or governance expectations will be beneficial. Teamwork & Leadership: Proven ability to work effectively as part of a multidisciplinary team, contributing to shared goals and mentoring others as needed. Comfortable collaborating in a consulting/project team environment, as well as working independently when required to drive tasks to completion. Tools & Technology: Good understanding of common ITSM tools and technologies. Experience with ITSM software (such as ServiceNow, BMC Remedy, or similar) for process implementation and reporting is highly advantageous. Competence in standard office and collaboration tools is expected. Security Clearance: Must be eligible for UK Security Check (SC) clearance, and willing to undergo the clearance process. Existing SC clearance (or higher level clearance) is a strong plus, as many projects deal with sensitive government information. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Senior Consultant - ITSM Service Architecture Specialist - Permanent Remote - SC CLEARED Overview We are seeking a Senior Consultant - ITSM Service Architecture Specialist to deliver ITIL4-based service management solutions for UK government clients. This permanent role is home based (UK) with up to 25% travel for client workshops and meetings. You will work as part of a collaborative team to implement ITIL service value stream practices, document and optimise ITSM processes, and lead discovery workshops focusing on governance modelling, IT landscape analysis, and service roadmap development. The ideal candidate will combine deep ITIL4/ITSM expertise with strong communication skills and an understanding of public sector environments. Key Responsibilities Serve as the Technical Lead working with the Engagement and Value Manager to build the Process Transformation Practice Service Architecture & ITIL Implementation: Design and implement IT service architectures and value stream based processes aligned with ITIL4 best practices. Ensure that service processes and operating models are optimised and aligned with ITIL guidelines to deliver business value. Process Documentation: Develop, document, and maintain ITSM processes and standard operating procedures. Baseline current processes and update documentation to reflect improvements, ensuring consistency with ITIL4 practices and governance standards. Service Value Streams: Embed ITIL4 service value stream practices across the service lifecycle, focusing on end to end value delivery and continual improvement. Champion the shift from isolated processes to integrated value streams that improve efficiency and user experience. Discovery Workshops & Analysis: Lead discovery workshops with client stakeholders to assess governance models, IT landscape components, and service delivery challenges. Elicit requirements and pain points, and translate findings into structured service roadmaps and actionable improvement plans. Governance Modelling: Develop and recommend service governance structures (roles, responsibilities, RACI models, cadence of review) tailored to the client's organisational needs. Ensure that governance frameworks meet public sector accountability and compliance requirements. Service Roadmap Development: Create strategic service improvement roadmaps that outline the transition from current state to target state service models. Define milestones for implementing new or enhanced ITSM capabilities (processes, tools, organisational changes) aligned with the client's business objectives. Stakeholder Engagement: Work closely with senior stakeholders in government settings to understand their service requirements, communicate solutions, and ensure buy in. Present findings, proposals, and status updates to both technical and non technical audiences in a clear, professional manner. Team Collaboration & Knowledge Sharing: Collaborate with fellow service architects, process owners, and subject matter experts to design holistic solutions. Take a leadership role in contribution to a team culture of knowledge sharing and continuous improvement - for example, by mentoring junior consultants and disseminating ITIL best practices. Quality Assurance: Review and assure service designs and process changes for effectiveness, scalability, and alignment with best practices. Identify gaps or risks in proposed service solutions and drive corrective actions or design adjustments as needed. Continuous Improvement: Monitor service performance and process KPIs post implementation. Identify opportunities for further improvement in processes, tools, or organisational capabilities. Drive a cycle of continual service improvement in line with ITIL's guiding principles. Essential Qualifications & Experience Extensive ITSM Experience: Significant experience (e.g. 5 years) in IT Service Management roles, including designing and improving ITIL aligned processes across the service lifecycle. Proven track record of implementing ITIL frameworks in a medium or large organisation or via consultancy engagements. ITIL Expertise: Strong knowledge of ITIL4 framework is required - including its Service Value System, practices, and value stream concepts. ITIL4 Foundation certification (or higher) is required, demonstrating formal understanding of ITIL principles. Service Architecture Skills: Hands on experience developing IT service architectures or operating models. Ability to define end to end service operating models, processes, and workflows that are practical and outcome focused. Familiarity with enterprise architecture or modelling techniques is an advantage for analysing complex IT landscapes. Process Documentation & Analysis: Excellent ability to document processes clearly and concisely - e.g. process maps, RACI charts, SOPs. Detail oriented approach to ensuring process documentation aligns with industry best practices and can be easily understood by stakeholders. Workshop Facilitation & Communication: Strong facilitation skills to lead discovery workshops and requirements sessions. Exceptional communication and interpersonal skills, with the ability to engage stakeholders at all levels (from technical teams to senior government officials) and translate technical concepts into business terms. Public Sector Awareness: Experience working with or for government or public sector clients is highly desirable. An understanding of public sector IT constraints (e.g. security, compliance, procurement processes) and familiarity with government service standards or governance expectations will be beneficial. Teamwork & Leadership: Proven ability to work effectively as part of a multidisciplinary team, contributing to shared goals and mentoring others as needed. Comfortable collaborating in a consulting/project team environment, as well as working independently when required to drive tasks to completion. Tools & Technology: Good understanding of common ITSM tools and technologies. Experience with ITSM software (such as ServiceNow, BMC Remedy, or similar) for process implementation and reporting is highly advantageous. Competence in standard office and collaboration tools is expected. Security Clearance: Must be eligible for UK Security Check (SC) clearance, and willing to undergo the clearance process. Existing SC clearance (or higher level clearance) is a strong plus, as many projects deal with sensitive government information. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
