Job Description
Business Development Advisor
An exciting opportunity has arisen to join our busy Sales team to prospect new customers with a view to increasing our customer base and revenue. Maintain and build sales for National customers. Building strong relationships with both internal and external customers via telephone and advising on our product range, upselling where possible. Raising and processing quotations and orders via our Salesforce system.
Reporting to: Sales Office Manager
Location: Swindon
Job type: Full time
As a Business Development Advisor you will be expected to:
Be eager and tenacious with the drive to seek new business and meet or exceed KPI targets
Arrange appointments for National Account Manager
Actively seek and identify new business opportunities through the use of Glenigans, customer relationships and internet searches in your allocated region
Research Glenigans for new and updated projects in your allocated region
Confident in using Microsoft Teams
Seek out the appropriate decision maker in the organisation to speak to
Make calls to existing and prospect customers on a daily basis (min 30+ per day)
Understand the needs of our customers and respond to all emails within 30 mins
Have a good understanding of our services and products to meet customer expectations
Have excellent verbal and written communication skills
Provide accurate quotations within agreed time scales
Upsell and cross sell products at every opportunity to increase sales and profit margins
Build rapport with customers to create continued relationships
Follow up quotations and new prospects within agreed timescales
Contacting lapsing customers to regain business
Provide a high standard of customer service to our customers by dealing with any issues prior to acceptance of order by depot
Operations:
Use all relevant aspects of Salesforce. This includes the raising of hire contracts and quotes in line with company policies and procedures
Undertake a full range of administration duties, including word processing, dealing with telephone enquiries and completing reports as requested
Ensure all company documentation is completed correctly, in line with company policies and in a timely manner
Maintain company and customer records ensuring complicity with GDPR Act (2018)
Building rapport and working collaboratively with the depots, passing orders on for their areas and providing assistance as and when required, either in person or over the phone
All on / off hire issues to be passed onto the depot for resolution
Attend and participate in meetings and training sessions that may be necessary in the performance of my duties
May be required to undertake any additional tasks as may reasonably be required from time to time
Health and safety:
Complying with all Health & Safety policies and procedures relating to the welfare of others and myself at all times in the office, depot and on site
Complying with the applicable Risk assessments & Method statements (R.A.M.S)
Comply with and uphold company policies and procedures
It is a requirement of Pickerings that all colleagues work in a flexible manner compatible with their job and in line with the objectives of the company.
Please note that the job description for this position may be reviewed and amended to incorporate the future needs of the business.
Benefits include:
Competitive Salary
Holiday buy back scheme
25 days holiday per year plus statutory bank holidays
Company pension scheme
Cycle to work scheme
Employee Assist Programme
Spectrum Life Healthy Mind and Body (bespoke fitness and food plan)
Benefits Hub discounts on retailers, days out, restaurants, holidays and more
IMPORTANT NOTICE TO RECRUITMENT AGENCIES:
Any unsolicited CVs will be sent at the recruitment agencys own risk and will be interpreted as gifts and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.
An exciting opportunity has arisen to join our busy Sales team to prospect new customers with a view to increasing our customer base and revenue. Maintain and build sales for National customers. Building strong relationships with both internal and external customers via telephone and advising on our product range, upselling where possible. Raising and processing quotations and orders via our Salesforce system.
Reporting to: Sales Office Manager
Location: Swindon
Job type: Full time
As a Business Development Advisor you will be expected to:
Be eager and tenacious with the drive to seek new business and meet or exceed KPI targets
Arrange appointments for National Account Manager
Actively seek and identify new business opportunities through the use of Glenigans, customer relationships and internet searches in your allocated region
Research Glenigans for new and updated projects in your allocated region
Confident in using Microsoft Teams
Seek out the appropriate decision maker in the organisation to speak to
Make calls to existing and prospect customers on a daily basis (min 30+ per day)
Understand the needs of our customers and respond to all emails within 30 mins
Have a good understanding of our services and products to meet customer expectations
Have excellent verbal and written communication skills
Provide accurate quotations within agreed time scales
Upsell and cross sell products at every opportunity to increase sales and profit margins
Build rapport with customers to create continued relationships
Follow up quotations and new prospects within agreed timescales
Contacting lapsing customers to regain business
Provide a high standard of customer service to our customers by dealing with any issues prior to acceptance of order by depot
Operations:
Use all relevant aspects of Salesforce. This includes the raising of hire contracts and quotes in line with company policies and procedures
Undertake a full range of administration duties, including word processing, dealing with telephone enquiries and completing reports as requested
Ensure all company documentation is completed correctly, in line with company policies and in a timely manner
Maintain company and customer records ensuring complicity with GDPR Act (2018)
Building rapport and working collaboratively with the depots, passing orders on for their areas and providing assistance as and when required, either in person or over the phone
All on / off hire issues to be passed onto the depot for resolution
Attend and participate in meetings and training sessions that may be necessary in the performance of my duties
May be required to undertake any additional tasks as may reasonably be required from time to time
Health and safety:
Complying with all Health & Safety policies and procedures relating to the welfare of others and myself at all times in the office, depot and on site
Complying with the applicable Risk assessments & Method statements (R.A.M.S)
Comply with and uphold company policies and procedures
It is a requirement of Pickerings that all colleagues work in a flexible manner compatible with their job and in line with the objectives of the company.
Please note that the job description for this position may be reviewed and amended to incorporate the future needs of the business.
Benefits include:
Competitive Salary
Holiday buy back scheme
25 days holiday per year plus statutory bank holidays
Company pension scheme
Cycle to work scheme
Employee Assist Programme
Spectrum Life Healthy Mind and Body (bespoke fitness and food plan)
Benefits Hub discounts on retailers, days out, restaurants, holidays and more
IMPORTANT NOTICE TO RECRUITMENT AGENCIES:
Any unsolicited CVs will be sent at the recruitment agencys own risk and will be interpreted as gifts and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.
About Pickerings Hire