Oracle Cloud Trainer (2 positions) - (Security Cleared Role)
Introduction:
Widely considered to be leading players in the Oracle HCM/Payroll/ERP/SCM marketplace in the UK, we offer a warm, friendly atmosphere, interesting & challenging work with a professional & experienced Team, good career advancement opportunities and we are expanding, making a wide variety of new roles and new opportunities.
With plenty of scope for up-skilling and gaining further accreditation, we are also considered good payers (see below for Package details); we believe in fairly rewarding our staff for their hard work and loyalty.
Job Purpose:
The Oracle Cloud Trainer will be responsible for creating content for and delivering Train the trainer' training to the customer's training team for their Oracle HCM and ERP deployments, supported by Symatrix.
This role will be one of two training roles on this account, aligned to one strategic government customer and hence you will build a very strong understanding of the customer's use of the systems as well as the ways in which their user base best receive training and information.
Calling upon your experience in training creation and delivery but also on changing trends in the use of delivery models or technology, the role will ultimately be responsible for the delivering successful understanding and adoption of new changes in the Oracle system as well as the induction of new staff into the customer user base.
Reporting into the Lead Change Management Consultant, the role will also work closely with the other leads aligned to the account, ensuring that Oracle Cloud ERP and HCM training needs are understood properly and that the customer experience exceeds expectations.
Main Duties and Responsibilities:
In addition to the above overall responsibilities, you will:
Understand the core competencies' of the workforce through your engagements and collaboration with the customer training team
Produce training materials for the Oracle ERP and HCM products to be accessible to the customer base in mediums agreed with the customer training team
Maintain the training knowledge base with regular reviews and updates as appropriate
Maintaining the organisation and storage of training materials in suitable repositories ensuring access by the relevant customer contacts is maintained
Identify the training requirements across the customer organisation to support their adoption of the Oracle products and maintain a training strategy and plan designed to address those needs
Design training taking into account the needs of the organisation as well as the individuals needs eg types of learning, accessibility needs
Support the assessment of cost/benefit of new training delivery approaches or technologies to when making recommendations relating to new propositions
Deliver training tracking completion of roll out through reporting
Amending and revising programs as necessary, in order to adapt to the changes that occur in the work environment.
Supporting the customer teams in supporting line managers to solve specific training problems, either on a one-to-one basis or in groups.
Perform lessons learnt and evaluate training effectiveness
Support Symatrix consultants and graduates in techniques and skills for training where appropriate
As part of the change team and with your line manager, create and maintain a development plan to enable growth in the role
Attend both internal and external meetings and follow up on agreed actions in a timely manner.
Person Specification - Knowledge/Experience/Skills/Qualities:
Essential:
Expertise in delivering training to large organisations
Training experience in Oracle Cloud ERP and HCM
Knowledge of the Oracle suite of products
Has a positive/can do approach
Passionate about the learning experience of employees and making a difference to the capabilities of organisations
Passionate about the customer experience
Takes ownership and accountability of the work they do
Ability to work across multiple deliverables
Well - organised and structured in approach
Demonstrates tenacity to overcome challenges and see an issue or piece of work through to the end
Excellent attention to detail
Excellent presentation, written and verbal communication skills
Excellent analytical skills
Excellent customer/relationship management skills
Desirable:
Expertise in delivering a training strategy to government customer s
Project Management or support experience
Process improvement experience
Remuneration & Benefits:
Competitive Salary, Pension, 25 days holiday, option to buy an additional 5 holiday days, birthday as additional holiday after two years' service, eye tests, private health care, cycle to work scheme, childcare vouchers, share option scheme, excellent training and learning opportunities.
How to Apply/What to do next:
If you have the necessary level of Oracle Cloud expertise for this position and you are searching for a new opportunity, then please send your application or enquiries to our Talent Acquisition Team (details below). We are expanding and now is certainly a very good time to join us. Please send in your application to our experienced Talent Aquisition Team (details below).
All applications are treated in the strictest confidence so there is no downside to forwarding your CV.
Why Symatrix?
We were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. We have come a long way since then. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. We provide Consulting as well as end-to-end managed services for HCM and ERP on premise or in the Cloud - from Applications Support and Testing as a Service through to Managed Payroll and Process Improvement services, not to mention our award-winning Oracle Practice! In fact, because we truly listen, our services have all developed from customer demand.
After the introduction of Cloud, we added Environment Management and Testing as a Service to our kit bag to complement our application support and change services. Our Consulting services have evolved to support Cloud and we have retained our award-winning on-premises expertise. We also created an exciting suite of services to help our customers manage and improve their processes, which really help to move our customers from adopting Cloud to embracing Cloud.
All of this we deliver on Oracle's ERP Cloud, HCM Cloud, E-business Suite and Peoplesoft applications.
We are delighted to be able to say that we're an ISO27001, BACS and Cyber Essentials accredited business but there are many reasons that we're proud of what we've achieved over the years.
Oracle Cloud Trainer (2 positions) - (Security Cleared Role)