Tuesday, December 13, 2022 Permanent Full Time Employers
Residence Manager (General Manager) - Central London - £80,000 - £90,000K + BonusA prestigious new development is looking for a Residence Manager to deliver 5 star service and standards. They will be responsible for overseeing the staffing, operations and estate management of a newly opening luxury residential development that comprises of 400+ luxury apartments; managing the facilities, concierge team, door and housekeeping teams whilst providing a high level contact for all residents.The General Manager will support the mobilisation and opening of the residences and estate and you will be instrumental in creating the necessary services standards and creating a distinguished brand supporting and ensuring maximum asset value.The ideal candidate will have an excellent track record of building, managing and maintaining relationships. You will be a problem solver with a desire to deliver the best service. The ideal candidate will have worked in a senior manager position managing multiple departments from a 5 environment. You must be comfortable and enjoy dealing with high net worth individuals and ideally been involved with pre-openings or major refurbishment.The site is due to open late spring; recruitment starting now so candidates with 3 month notice periods will of course be considered.Some of the duties to include: Create, develop, motivate, train and encourage all of the One Nine Elms team Attend all mobilisation meetings and work shops prior to building completion. Ensuring all information is understood, studied and communicated to all stake holders. create and bring to life the vision and culture with within the development, working with all stake holders to achieve this Manage and assist with the set up of all communal areas and service offerings including residents portal and communication channelsintroductions Assist the Accounting team in service charge processes and ensure a clear understanding of operating budgets Define job role expectations for the Concierge, Housekeeping and Estate team, recruiting all positions during the mobilisation process Drive customer service excellence by staying close to the operation, building rapport with residents and understanding client requirements, developing excellent working relationships, at all levels Ensure that all operational information is reviewed regularly and always up to date to ensure adherence of all relevant Health & Safety and any other legal requirements and to promptly act upon and follow up on any issues pertaining to these Obtain quotes, suppliers and tenders for services needed on site to fulfil the appropriate maintenance and up keep of the siteAs you would expect, you will receive a competitive salary and also enjoy a generous benefits package which includes career development (paid for recognised qualifications) and you will be managing one of London's newest landmark locations.How To Apply:If you believe you have the skills and experience required for the role, please apply via the link on this page.If you have any questions, then please contact Richard at the Search London office.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age