At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role In a world of globalisation and constant innovation, organisations need to stay one step ahead and their business structures are facing an ever changing technological and socio economic paradigm. We empower our clients to achieve high performance from emerging technologies and by helping them design and implement their new operating models and structures. With rapid growth across many of our sectors, we are looking for a talented Managing Consultant / Senior Manager to join as an Operating Model and/ or Organisation Design Consultant within our Enterprise Model and Strategy team. Key Expectations from this Role Include: Lead the delivery of large and complex projects, working collaboratively with team members and clients to rapidly understand and define business challenges and potential solutions. Develop and present meaningful and practical insights and recommendations, based on a robust evidence base, and that can stand up to client scrutiny. Build strong, long lasting client relationships as a trusted advisor at all levels. Coach, develop, and performance manage team members as part of project delivery. Support the growth of the Enterprise Model & Strategy team through engaging leadership and recruitment support across all levels. Accountability for delivery of strategic transformation projects within Enterprise Model & Strategy and drive the further development of these accounts. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile Our ideal candidate will bring a combination of the following skills and experience: Consulting Mindset: Extensive consulting or management experience, including a strong track record in delivering operating model and organisational design projects. Stakeholder management: The ability to develop and maintain relationships with senior management level executives. Building and managing teams: Experience of building and managing teams to mobilise and manage multiple projects and workstreams. Strategic thinking: Working collaboratively with team members and clients to rapidly understand and define business challenges and potential solutions. Ability to shape and solve problems using a fact based approach to drive our insight. Client Delivery: Extensive experience in hybrid delivery of complex transformation projects. Analytical skills: Developing and presenting meaningful and practical insights and recommendations, based on robust evidence, and that can stand up to client scrutiny. Developing and delivering solutions: Leading and planning the execution of overall work stream(s) necessary to the delivery of the programme in line with the appropriate methodology. Contribute to the redesign activities of how services should operate to optimise the customer experience by embracing digital capabilities. Commercial acumen: The ability to sell additional resources, shape winning deals and be actively involved in the development of the account. Proven business success: Demonstrated business success defined by clear, measurable business outcomes achieved It's a bonus if you have experience in: Working on projects that deliver product centred solutions, and/or holding a Scaled Agile or equivalent qualification Embedding Artificial Intelligence as a capability and creating solutions that successfully leverage AI Consulting on operating model projects with a focus on outsourcing solutions What You'll Love About Working Here You'll be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work: Work alongside fierce intellects who love to collaborate coming together to create innovative outcomes. Be comfortable outside your comfort zone: Self stretchers thrive in our environment. Build momentum in your career: Make your role and your career what you want it to be. Stay true to who you are: Play to your strengths and bring your individuality. Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has real impact. Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged We are delighted to have received the "Glassdoor Best Places to work UK" accolade for 4 consecutive years, to see what it's like to work at Capgemini Invent, visit our Glassdoor page. Need To Know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process.
Jan 22, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role In a world of globalisation and constant innovation, organisations need to stay one step ahead and their business structures are facing an ever changing technological and socio economic paradigm. We empower our clients to achieve high performance from emerging technologies and by helping them design and implement their new operating models and structures. With rapid growth across many of our sectors, we are looking for a talented Managing Consultant / Senior Manager to join as an Operating Model and/ or Organisation Design Consultant within our Enterprise Model and Strategy team. Key Expectations from this Role Include: Lead the delivery of large and complex projects, working collaboratively with team members and clients to rapidly understand and define business challenges and potential solutions. Develop and present meaningful and practical insights and recommendations, based on a robust evidence base, and that can stand up to client scrutiny. Build strong, long lasting client relationships as a trusted advisor at all levels. Coach, develop, and performance manage team members as part of project delivery. Support the growth of the Enterprise Model & Strategy team through engaging leadership and recruitment support across all levels. Accountability for delivery of strategic transformation projects within Enterprise Model & Strategy and drive the further development of these accounts. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile Our ideal candidate will bring a combination of the following skills and experience: Consulting Mindset: Extensive consulting or management experience, including a strong track record in delivering operating model and organisational design projects. Stakeholder management: The ability to develop and maintain relationships with senior management level executives. Building and managing teams: Experience of building and managing teams to mobilise and manage multiple projects and workstreams. Strategic thinking: Working collaboratively with team members and clients to rapidly understand and define business challenges and potential solutions. Ability to shape and solve problems using a fact based approach to drive our insight. Client Delivery: Extensive experience in hybrid delivery of complex transformation projects. Analytical skills: Developing and presenting meaningful and practical insights and recommendations, based on robust evidence, and that can stand up to client scrutiny. Developing and delivering solutions: Leading and planning the execution of overall work stream(s) necessary to the delivery of the programme in line with the appropriate methodology. Contribute to the redesign activities of how services should operate to optimise the customer experience by embracing digital capabilities. Commercial acumen: The ability to sell additional resources, shape winning deals and be actively involved in the development of the account. Proven business success: Demonstrated business success defined by clear, measurable business outcomes achieved It's a bonus if you have experience in: Working on projects that deliver product centred solutions, and/or holding a Scaled Agile or equivalent qualification Embedding Artificial Intelligence as a capability and creating solutions that successfully leverage AI Consulting on operating model projects with a focus on outsourcing solutions What You'll Love About Working Here You'll be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work: Work alongside fierce intellects who love to collaborate coming together to create innovative outcomes. Be comfortable outside your comfort zone: Self stretchers thrive in our environment. Build momentum in your career: Make your role and your career what you want it to be. Stay true to who you are: Play to your strengths and bring your individuality. Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has real impact. Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged We are delighted to have received the "Glassdoor Best Places to work UK" accolade for 4 consecutive years, to see what it's like to work at Capgemini Invent, visit our Glassdoor page. Need To Know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process.
Sales Applications Engineer Job Purpose: Represent the company in a professional manner to internal and external stakeholders. Support the development and delivery of projects, including the sale of technical equipment and associated long-term service agreements, with a focus on maintaining commercial viability. Provide timely technical and commercial assistance to customers and the wider sales team. Act as a key point of contact for coordinating project-related communications between clients, internal departments, subcontractors, and other relevant parties. Prepare and submit budgets, quotations, and tenders aligned with client expectations and business goals. Identify, document, and manage project risks, including pricing mitigation strategies where required. Main Responsibilities: Supply clients or representatives with technical and commercial information related to the company's products and services. Conduct initial evaluations of potential projects with sales personnel to assess suitability and define sales strategies. Prepare detailed technical and commercial documentation for use in budget proposals and formal quotations. Manage project costing by gathering necessary data from internal teams or external suppliers, including cash flow projections and equipment specifications. Maintain direct communication with clients to address inquiries or requests related to proposals. This may involve attending client meetings or adjusting scope and specifications based on feedback. Lead the identification and management of project-related risks, and participate in risk review sessions to ensure alignment with broader business objectives. Visit customer sites to assess project requirements, including site layout, installation considerations, and logistical constraints. Prepare contract documentation, reviewing legal and commercial terms to ensure compliance with client and company expectations. Upon project confirmation, compile relevant handover documentation and participate in internal project briefings to ensure a smooth transition to the delivery team, providing context on project background and deliverables. Salary - 40-60k DOE Nine Day Working Fortnight Office based with occasional travel
Jan 22, 2026
Full time
Sales Applications Engineer Job Purpose: Represent the company in a professional manner to internal and external stakeholders. Support the development and delivery of projects, including the sale of technical equipment and associated long-term service agreements, with a focus on maintaining commercial viability. Provide timely technical and commercial assistance to customers and the wider sales team. Act as a key point of contact for coordinating project-related communications between clients, internal departments, subcontractors, and other relevant parties. Prepare and submit budgets, quotations, and tenders aligned with client expectations and business goals. Identify, document, and manage project risks, including pricing mitigation strategies where required. Main Responsibilities: Supply clients or representatives with technical and commercial information related to the company's products and services. Conduct initial evaluations of potential projects with sales personnel to assess suitability and define sales strategies. Prepare detailed technical and commercial documentation for use in budget proposals and formal quotations. Manage project costing by gathering necessary data from internal teams or external suppliers, including cash flow projections and equipment specifications. Maintain direct communication with clients to address inquiries or requests related to proposals. This may involve attending client meetings or adjusting scope and specifications based on feedback. Lead the identification and management of project-related risks, and participate in risk review sessions to ensure alignment with broader business objectives. Visit customer sites to assess project requirements, including site layout, installation considerations, and logistical constraints. Prepare contract documentation, reviewing legal and commercial terms to ensure compliance with client and company expectations. Upon project confirmation, compile relevant handover documentation and participate in internal project briefings to ensure a smooth transition to the delivery team, providing context on project background and deliverables. Salary - 40-60k DOE Nine Day Working Fortnight Office based with occasional travel
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Summary Magnet Forensics is seeking a highly experienced, strategic, and customer obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high value, and mission critical customers. This role is designed for senior level CSMs who can operate confidently at the executive level while deeply understanding Magnet's products, services, and customer environments. As a Flagship CSM, you will serve as the primary strategic partner for assigned flagship accounts, guiding customers through their full lifecycle with Magnet - from onboarding and deployment through adoption, value realization, renewal, and expansion. You will be accountable for building deep, trusted relationships across customer organizations (including C level stakeholders), coordinating complex internal teams, and ensuring customers achieve measurable outcomes aligned to their business and investigative objectives. The mission of the Flagship Customer Success Manager is to protect and grow Magnet's most important customer relationships by delivering exceptional experiences, accelerating time to value, proactively managing risk, and creating long term partnerships that drive retention, expansion, and advocacy. Key Responsibilities Strategic Customer Leadership & Executive Engagement Own executive level relationships within flagship accounts, including regular engagement with C suite and senior leadership stakeholders. Act as a trusted advisor to customers, aligning Magnet's products and services to their strategic objectives, operational priorities, and long term success. Lead executive business reviews (EBRs/QBRs), outcome focused success planning, and roadmap discussions with customer leadership. Proactively identify risks, adoption challenges, and expansion opportunities, and drive coordinated action plans. Customer Lifecycle Ownership & Value Realization Lead complex customer onboarding, implementation, and adoption efforts across Magnet's product portfolio, ensuring successful deployment and accelerated time to value. Develop and maintain comprehensive customer success plans, including goals, milestones, success metrics, and executive outcomes. Identify, track, and mitigate adoption barriers through structured, cross functional collaboration. Drive customer retention, renewal readiness, and expansion by ensuring consistent value delivery and outcome realization. Product & Domain Expertise Serve as a subject matter expert on Magnet's products, services, workflows, and use cases across digital forensics and investigative environments. Provide strategic guidance on product capabilities, integrations, licensing, and best practice workflows to both technical and non technical audiences. Partner closely with Customer Success Engineering, Professional Services, Support, and Product teams to address complex technical and operational needs. Translate customer feedback, feature requests, and trends into actionable insights for internal teams. Cross Functional Leadership & Internal Alignment Act as the primary customer advocate within Magnet, ensuring customer priorities are understood and addressed across Sales, Renewals, Support, Product, Engineering, and Professional Services. Collaborate with Sales and Pre Sales to ensure a seamless transition from pre sales to post sales and ongoing account strategy alignment. Partner with Renewals and Growth teams to support retention and expansion strategies for flagship accounts. Use Gainsight and Salesforce to maintain a complete, accurate, and actionable 360 degree view of the customer. Relationship Building & Advocacy Build deep, multi threaded relationships across customer organizations to ensure long term partnership resilience. Collect and synthesize customer feedback, training needs, and experience insights to continuously improve customer outcomes. Champion customer advocacy opportunities, including references, testimonials, and advisory participation where appropriate. Qualifications & Experience Required Proven experience managing strategic, high value, enterprise or public sector customer relationships, including direct engagement with C level executives. Strong customer success, account management, or technical account leadership background with ownership of renewals and expansions. Deep understanding of complex software products, technical workflows, and enterprise environments. Exceptional relationship building skills with the ability to influence, lead, and align both customer and internal stakeholders. Strong business acumen and ability to translate customer goals into measurable success outcomes. Excellent verbal and written communication skills, with the ability to present confidently to executive and technical audiences. Highly organized, proactive, and comfortable managing multiple complex accounts simultaneously. Experience using Salesforce CRM and Gainsight (or similar CS platforms) to manage customer health, risk, and engagement. Fluency in French is required. Technical & Domain Expertise Previous experience in Digital Forensics and Incident Response (DFIR) or closely related investigative, security, or law enforcement technology domains. Strong technical aptitude, including the ability to discuss product architecture, integrations, workflows, and network considerations. One of the following certifications or strong demonstrated knowledge of network architecture: CCST, CCNA, or equivalent. Industry recognized certifications (CFCE, GCIHA) and/or Magnet certifications (MCFE, MCGE/MCVK, MCVE, etc.) are highly desirable. Additional Requirements Ability to work flexible hours as needed to support customer and business needs. Willingness to travel, including potential international travel, to support flagship customers. Ability to travel up to approximately 20%. The Most Important Thing We're looking for candidates that can provide examples of how they demonstrated Magnet CODE in their previous experiences. CARE -We care about each other and our mission to make a difference in the world. OWN -We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE -We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE -We are constantly innovating and exploring new ways to work together to make an impact with our work. Compensation & Benefits The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Compensation Range: MIN:£39,900 - MID: £57,000 - MAX: £68,400 Currency: GBP Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits Equal Opportunity & Accessibility Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive . click apply for full job details
Jan 22, 2026
Full time
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Summary Magnet Forensics is seeking a highly experienced, strategic, and customer obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high value, and mission critical customers. This role is designed for senior level CSMs who can operate confidently at the executive level while deeply understanding Magnet's products, services, and customer environments. As a Flagship CSM, you will serve as the primary strategic partner for assigned flagship accounts, guiding customers through their full lifecycle with Magnet - from onboarding and deployment through adoption, value realization, renewal, and expansion. You will be accountable for building deep, trusted relationships across customer organizations (including C level stakeholders), coordinating complex internal teams, and ensuring customers achieve measurable outcomes aligned to their business and investigative objectives. The mission of the Flagship Customer Success Manager is to protect and grow Magnet's most important customer relationships by delivering exceptional experiences, accelerating time to value, proactively managing risk, and creating long term partnerships that drive retention, expansion, and advocacy. Key Responsibilities Strategic Customer Leadership & Executive Engagement Own executive level relationships within flagship accounts, including regular engagement with C suite and senior leadership stakeholders. Act as a trusted advisor to customers, aligning Magnet's products and services to their strategic objectives, operational priorities, and long term success. Lead executive business reviews (EBRs/QBRs), outcome focused success planning, and roadmap discussions with customer leadership. Proactively identify risks, adoption challenges, and expansion opportunities, and drive coordinated action plans. Customer Lifecycle Ownership & Value Realization Lead complex customer onboarding, implementation, and adoption efforts across Magnet's product portfolio, ensuring successful deployment and accelerated time to value. Develop and maintain comprehensive customer success plans, including goals, milestones, success metrics, and executive outcomes. Identify, track, and mitigate adoption barriers through structured, cross functional collaboration. Drive customer retention, renewal readiness, and expansion by ensuring consistent value delivery and outcome realization. Product & Domain Expertise Serve as a subject matter expert on Magnet's products, services, workflows, and use cases across digital forensics and investigative environments. Provide strategic guidance on product capabilities, integrations, licensing, and best practice workflows to both technical and non technical audiences. Partner closely with Customer Success Engineering, Professional Services, Support, and Product teams to address complex technical and operational needs. Translate customer feedback, feature requests, and trends into actionable insights for internal teams. Cross Functional Leadership & Internal Alignment Act as the primary customer advocate within Magnet, ensuring customer priorities are understood and addressed across Sales, Renewals, Support, Product, Engineering, and Professional Services. Collaborate with Sales and Pre Sales to ensure a seamless transition from pre sales to post sales and ongoing account strategy alignment. Partner with Renewals and Growth teams to support retention and expansion strategies for flagship accounts. Use Gainsight and Salesforce to maintain a complete, accurate, and actionable 360 degree view of the customer. Relationship Building & Advocacy Build deep, multi threaded relationships across customer organizations to ensure long term partnership resilience. Collect and synthesize customer feedback, training needs, and experience insights to continuously improve customer outcomes. Champion customer advocacy opportunities, including references, testimonials, and advisory participation where appropriate. Qualifications & Experience Required Proven experience managing strategic, high value, enterprise or public sector customer relationships, including direct engagement with C level executives. Strong customer success, account management, or technical account leadership background with ownership of renewals and expansions. Deep understanding of complex software products, technical workflows, and enterprise environments. Exceptional relationship building skills with the ability to influence, lead, and align both customer and internal stakeholders. Strong business acumen and ability to translate customer goals into measurable success outcomes. Excellent verbal and written communication skills, with the ability to present confidently to executive and technical audiences. Highly organized, proactive, and comfortable managing multiple complex accounts simultaneously. Experience using Salesforce CRM and Gainsight (or similar CS platforms) to manage customer health, risk, and engagement. Fluency in French is required. Technical & Domain Expertise Previous experience in Digital Forensics and Incident Response (DFIR) or closely related investigative, security, or law enforcement technology domains. Strong technical aptitude, including the ability to discuss product architecture, integrations, workflows, and network considerations. One of the following certifications or strong demonstrated knowledge of network architecture: CCST, CCNA, or equivalent. Industry recognized certifications (CFCE, GCIHA) and/or Magnet certifications (MCFE, MCGE/MCVK, MCVE, etc.) are highly desirable. Additional Requirements Ability to work flexible hours as needed to support customer and business needs. Willingness to travel, including potential international travel, to support flagship customers. Ability to travel up to approximately 20%. The Most Important Thing We're looking for candidates that can provide examples of how they demonstrated Magnet CODE in their previous experiences. CARE -We care about each other and our mission to make a difference in the world. OWN -We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE -We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE -We are constantly innovating and exploring new ways to work together to make an impact with our work. Compensation & Benefits The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Compensation Range: MIN:£39,900 - MID: £57,000 - MAX: £68,400 Currency: GBP Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits Equal Opportunity & Accessibility Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive . click apply for full job details
We want you to ! For 30 years we've been independently developing and publishing incredible video games at our multiple studios founded by Jason & Chris Kingsley, but Rebellion is more than just games. We have our own film studio, we create board games, publish books, and through 2000AD, publish comics and graphic novels such as the amazing Judge Dredd. We're seeking a skilled and innovative Machine Learning Engineer to join our cutting edge ML Team. You'll be part of a small, highly collaborative group dedicated to pushing the boundaries of AI/ML technology in gaming. This mid level position is ideal for someone ready to take ownership of projects, mentor junior engineers, and deliver impactful solutions that help shape the future of our game products. In this role, you'll work closely with the Head of Machine Learning and our ML Engineers to create, design, develop, and optimise ML/DL systems that: Generate game levels and 3D worlds. Enhance our game products. Develop custom tools for our teams. Integrate ML and deep learning (DL) models into our production workflows and real time gaming environments. You'll be hands on from research through deployment, exploring state of the art advancements, running experiments, refining algorithms, and ensuring scalable, high performance solutions. You'll work with complex datasets, including tabular, imagery, 3D point clouds, and proprietary game data. This role is based at our riverside headquarters in Oxford, offering a creative and relaxed atmosphere where teamwork drives our success. We can provide a relocation package, including moving assistance, temporary accommodation, and full support to ensure a smooth transition to your new environment. We believe in the power of face to face collaboration and encourage working from our Oxford headquarters. However, we understand that flexibility matters, so we're open to discussing hybrid options. Key Responsibilities: Implementation, and optimisation of ML algorithms and tools for game level generation and enhancement. Collaborate with cross disciplinary teams (art, design, code) to integrate ML models into real time game workflows. Conduct and direct experiments to improve accuracy, performance, and scalability of ML/DL models. Manage and maintain ML systems, libraries, and pipelines, ensuring robust deployment into production. Analyse diverse datasets to inform model architecture and feature engineering. Stay current with state of the art ML/DL research and evaluate new technologies for practical application. Mentor and guide junior ML engineers, sharing best practices and reviewing their work. Present technical findings, progress, and recommendations to stakeholders and leadership. MSc in Computer Science, Mathematics, or a similar technical discipline; advanced certifications are a bonus. Proficiency in Python and C++ with a proven track record of delivering robust, scalable ML systems. Professional experience as a Machine Learning Engineer or similar role, with expertise in machine learning algorithms and statistical methods. Hands on experience with supervised, unsupervised, semi supervised, and reinforcement learning; 3D ML/DL exposure is highly desirable. Strong understanding of data structures, software architecture, and data modelling, with experience handling diverse datasets (tabular, computer vision, point cloud, game data). Proficient with ML frameworks (NumPy, OpenCV, scikit learn, PyTorch/PyTorch3D, TensorFlow, Keras). Experience with CI/CD pipelines, version control (GitLab, Perforce), cloud platforms (preferably AWS) and scalable deployment workflows. Outstanding problem solving and analytical capabilities, coupled with the ability to work autonomously and collaborate effectively with other disciplines. We offer an extensive benefits package to our team including: 22 days holidays + Christmas closure (typically 4 days) & Bank holidays (increasing with service at 5 years - one day each year until you reach 31 days) Private Medical Insurance, healthcare cash plan, including dental and Vision Life Assurance, Income Protection & Critical Illness Cover Enhanced Family Leave Interest Free, Tax-Free loans Enhanced Pension Scheme EAP a range of Mental Health and Wellbeing Support Plus loads more including a wide range of discounts, freebies, and social events! Right to Work Statement This role is only open to applicants who have the permanent right to work in the UK. We are unable to provide or take over visa sponsorship, either now or in the future. Applicants must therefore be able to demonstrate their ongoing eligibility to work in the UK without the need for employer sponsorship. Life at Our Oxford HQ Our riverside headquarters in Oxford places you a short walk away from the city centre. Renowned for its rich historical backdrop and esteemed educational institutions, Oxford offers a unique blend of tradition and modernity, with its beautiful architecture and green spaces. Oxford also boasts excellent transport links, making it easy to navigate both the city and the wider country. The city's train station, just a short walk from our studio, offers frequent services to London, as well as direct routes to major cities like Birmingham, Manchester, and Reading and we also offer free parking at the studio. Our open plan office promotes teamwork and innovation, with regular interaction with senior management and other departments, alongside access to free hot drinks, a handy tuck shop onsite and a range of local pubs, cafes and dining options nearby helping make every workday enjoyable! Inside Rebellion Whichever team you join at Rebellion we are proud of our open, friendly, and creative atmosphere. We love what we do, and we have fun doing it! As a big indie developer, we have complete creative freedom over our titles which allows us to work on a massive variety of projects across all the major platforms. Find out more about us here Our size, stability, and the variety of in house expertise across multiple industries, makes Rebellion completely unique! We work in our own way, and we celebrate that as the key to our success. We foster an inclusive culture where you are encouraged to be yourself, to express your creativity and your talent. We are people focused and will support you in every way to can be the best at what you do. We recognise the importance of enjoying what you do and having a healthy work life balance. We offer a friendly, creative, and relaxed working atmosphere, with sensibly managed projects and a wide variety of benefits and development opportunities for all our teams to ensure you are fully supported with your physical and Mental Well being. We are actively recruiting for a diverse team and continue to add to our culture of growth and inclusion. Rebellion encourages innovation in all areas, and we look forward to hearing how you can help us to be better. We encourage all demographics of culture, gender, ethnicity, neurodiversity and beyond, because a representative team makes better products. If you are interested in working at Rebellion, but this role doesn't sound quite like you, we're recruiting for a range of positions across the studio and we're always happy to receive speculative applications via our website. Visit our Careers website to view all our live vacancies: Rebellion: Careers
Jan 22, 2026
Full time
We want you to ! For 30 years we've been independently developing and publishing incredible video games at our multiple studios founded by Jason & Chris Kingsley, but Rebellion is more than just games. We have our own film studio, we create board games, publish books, and through 2000AD, publish comics and graphic novels such as the amazing Judge Dredd. We're seeking a skilled and innovative Machine Learning Engineer to join our cutting edge ML Team. You'll be part of a small, highly collaborative group dedicated to pushing the boundaries of AI/ML technology in gaming. This mid level position is ideal for someone ready to take ownership of projects, mentor junior engineers, and deliver impactful solutions that help shape the future of our game products. In this role, you'll work closely with the Head of Machine Learning and our ML Engineers to create, design, develop, and optimise ML/DL systems that: Generate game levels and 3D worlds. Enhance our game products. Develop custom tools for our teams. Integrate ML and deep learning (DL) models into our production workflows and real time gaming environments. You'll be hands on from research through deployment, exploring state of the art advancements, running experiments, refining algorithms, and ensuring scalable, high performance solutions. You'll work with complex datasets, including tabular, imagery, 3D point clouds, and proprietary game data. This role is based at our riverside headquarters in Oxford, offering a creative and relaxed atmosphere where teamwork drives our success. We can provide a relocation package, including moving assistance, temporary accommodation, and full support to ensure a smooth transition to your new environment. We believe in the power of face to face collaboration and encourage working from our Oxford headquarters. However, we understand that flexibility matters, so we're open to discussing hybrid options. Key Responsibilities: Implementation, and optimisation of ML algorithms and tools for game level generation and enhancement. Collaborate with cross disciplinary teams (art, design, code) to integrate ML models into real time game workflows. Conduct and direct experiments to improve accuracy, performance, and scalability of ML/DL models. Manage and maintain ML systems, libraries, and pipelines, ensuring robust deployment into production. Analyse diverse datasets to inform model architecture and feature engineering. Stay current with state of the art ML/DL research and evaluate new technologies for practical application. Mentor and guide junior ML engineers, sharing best practices and reviewing their work. Present technical findings, progress, and recommendations to stakeholders and leadership. MSc in Computer Science, Mathematics, or a similar technical discipline; advanced certifications are a bonus. Proficiency in Python and C++ with a proven track record of delivering robust, scalable ML systems. Professional experience as a Machine Learning Engineer or similar role, with expertise in machine learning algorithms and statistical methods. Hands on experience with supervised, unsupervised, semi supervised, and reinforcement learning; 3D ML/DL exposure is highly desirable. Strong understanding of data structures, software architecture, and data modelling, with experience handling diverse datasets (tabular, computer vision, point cloud, game data). Proficient with ML frameworks (NumPy, OpenCV, scikit learn, PyTorch/PyTorch3D, TensorFlow, Keras). Experience with CI/CD pipelines, version control (GitLab, Perforce), cloud platforms (preferably AWS) and scalable deployment workflows. Outstanding problem solving and analytical capabilities, coupled with the ability to work autonomously and collaborate effectively with other disciplines. We offer an extensive benefits package to our team including: 22 days holidays + Christmas closure (typically 4 days) & Bank holidays (increasing with service at 5 years - one day each year until you reach 31 days) Private Medical Insurance, healthcare cash plan, including dental and Vision Life Assurance, Income Protection & Critical Illness Cover Enhanced Family Leave Interest Free, Tax-Free loans Enhanced Pension Scheme EAP a range of Mental Health and Wellbeing Support Plus loads more including a wide range of discounts, freebies, and social events! Right to Work Statement This role is only open to applicants who have the permanent right to work in the UK. We are unable to provide or take over visa sponsorship, either now or in the future. Applicants must therefore be able to demonstrate their ongoing eligibility to work in the UK without the need for employer sponsorship. Life at Our Oxford HQ Our riverside headquarters in Oxford places you a short walk away from the city centre. Renowned for its rich historical backdrop and esteemed educational institutions, Oxford offers a unique blend of tradition and modernity, with its beautiful architecture and green spaces. Oxford also boasts excellent transport links, making it easy to navigate both the city and the wider country. The city's train station, just a short walk from our studio, offers frequent services to London, as well as direct routes to major cities like Birmingham, Manchester, and Reading and we also offer free parking at the studio. Our open plan office promotes teamwork and innovation, with regular interaction with senior management and other departments, alongside access to free hot drinks, a handy tuck shop onsite and a range of local pubs, cafes and dining options nearby helping make every workday enjoyable! Inside Rebellion Whichever team you join at Rebellion we are proud of our open, friendly, and creative atmosphere. We love what we do, and we have fun doing it! As a big indie developer, we have complete creative freedom over our titles which allows us to work on a massive variety of projects across all the major platforms. Find out more about us here Our size, stability, and the variety of in house expertise across multiple industries, makes Rebellion completely unique! We work in our own way, and we celebrate that as the key to our success. We foster an inclusive culture where you are encouraged to be yourself, to express your creativity and your talent. We are people focused and will support you in every way to can be the best at what you do. We recognise the importance of enjoying what you do and having a healthy work life balance. We offer a friendly, creative, and relaxed working atmosphere, with sensibly managed projects and a wide variety of benefits and development opportunities for all our teams to ensure you are fully supported with your physical and Mental Well being. We are actively recruiting for a diverse team and continue to add to our culture of growth and inclusion. Rebellion encourages innovation in all areas, and we look forward to hearing how you can help us to be better. We encourage all demographics of culture, gender, ethnicity, neurodiversity and beyond, because a representative team makes better products. If you are interested in working at Rebellion, but this role doesn't sound quite like you, we're recruiting for a range of positions across the studio and we're always happy to receive speculative applications via our website. Visit our Careers website to view all our live vacancies: Rebellion: Careers
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Jan 22, 2026
Full time
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Be a Role Model and Transform Young Lives in Hampshire As the Registered Manager of our Ofsted-regulated Children's Home, you'll be dedicated to delivering exceptional and compassionate support to children aged 10-17 who may have experienced emotional trauma. Working within our trauma-informed Pillars of Parenting model, you'll help them achieve positive outcomes - whether that's reuniting them with family, or a transition to independence. In this key role, you'll oversee the home's operations, whilst still enjoying a close connection to the children at the heart of our service. You'll lead a committed team, working closely with a Deputy Manager and multi-agency professionals to provide a safe, stable and nurturing environment where children can thrive. What you'll do: Lead and Manage: Take overall responsibility for the day-to-day running of the home, ensuring it operates in line with its Statement of Purpose and delivers continuous improvement. Drive Quality and Compliance: Ensure the home meets all statutory, regulatory and health & safety requirements, acting as the Responsible Person under relevant legislation. Champion Child-Centred Practice: Develop strong, supportive relationships with children, advocating for their needs and ensuring care plans are followed. Collaborate and Influence: Work in partnership with families, professionals, and external agencies to support positive outcomes for children. Develop and Support Staff: Oversee recruitment, training, supervision and performance management to build a skilled, motivated and resilient team. Manage Resources Effectively: Oversee budgets, staffing and equipment to ensure the home runs efficiently and sustainably. You'll manage a service which operates all year round 24/7 and you'll participate in an on-call rota with other managers, for which additional allowances will be paid in line with HCC salary policy. What we're looking for Qualified: Hold or be willing to work towards a Level 5 Diploma in Leadership and Management in Residential Childcare and meet Ofsted registration requirements. Strong track record: Bring extensive management experience in residential care for vulnerable children, with proven experience of improving service delivery. Child-Centred Approach: Demonstrate a deep understanding of trauma-informed care and the ability to build positive, compassionate and supportive relationships with children. Strong Safeguarding Knowledge: Possess significant experience in safeguarding and supporting children who have experienced trauma, harm, or abuse. Inspiring Team Leadership: Skilled in leading teams, managing performance, building resilience and promoting a positive, collaborative working environment. Excellent Communication: Confident in written and verbal communication, with the ability to write reports, chair meetings and use IT systems effectively. Why join us? Make a difference: Create a nurturing environment where the lives of young people can be transformed. Career growth and development: Take the next step in your leadership career and strengthen your skills and expertise. You'll enjoy access to Hampshire County Council's wide range of training and learning development assets, which are known to be outstanding. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. For this role you will be required to work a shift pattern and work alternative weekends and bank holidays for which enhancements will be paid in line with the HCC salary policy. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of could include: Residential Children's Home Manager, Children's Residential Home Manager, Registered Children's Home Manager, Residential Services Manager (Children's Services), Children's Services Manager, Service Manager - Children's Residential Care, Home Manager - Children & Young People, Ofsted Registered Manager - Children's Residential To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Jan 22, 2026
Full time
Be a Role Model and Transform Young Lives in Hampshire As the Registered Manager of our Ofsted-regulated Children's Home, you'll be dedicated to delivering exceptional and compassionate support to children aged 10-17 who may have experienced emotional trauma. Working within our trauma-informed Pillars of Parenting model, you'll help them achieve positive outcomes - whether that's reuniting them with family, or a transition to independence. In this key role, you'll oversee the home's operations, whilst still enjoying a close connection to the children at the heart of our service. You'll lead a committed team, working closely with a Deputy Manager and multi-agency professionals to provide a safe, stable and nurturing environment where children can thrive. What you'll do: Lead and Manage: Take overall responsibility for the day-to-day running of the home, ensuring it operates in line with its Statement of Purpose and delivers continuous improvement. Drive Quality and Compliance: Ensure the home meets all statutory, regulatory and health & safety requirements, acting as the Responsible Person under relevant legislation. Champion Child-Centred Practice: Develop strong, supportive relationships with children, advocating for their needs and ensuring care plans are followed. Collaborate and Influence: Work in partnership with families, professionals, and external agencies to support positive outcomes for children. Develop and Support Staff: Oversee recruitment, training, supervision and performance management to build a skilled, motivated and resilient team. Manage Resources Effectively: Oversee budgets, staffing and equipment to ensure the home runs efficiently and sustainably. You'll manage a service which operates all year round 24/7 and you'll participate in an on-call rota with other managers, for which additional allowances will be paid in line with HCC salary policy. What we're looking for Qualified: Hold or be willing to work towards a Level 5 Diploma in Leadership and Management in Residential Childcare and meet Ofsted registration requirements. Strong track record: Bring extensive management experience in residential care for vulnerable children, with proven experience of improving service delivery. Child-Centred Approach: Demonstrate a deep understanding of trauma-informed care and the ability to build positive, compassionate and supportive relationships with children. Strong Safeguarding Knowledge: Possess significant experience in safeguarding and supporting children who have experienced trauma, harm, or abuse. Inspiring Team Leadership: Skilled in leading teams, managing performance, building resilience and promoting a positive, collaborative working environment. Excellent Communication: Confident in written and verbal communication, with the ability to write reports, chair meetings and use IT systems effectively. Why join us? Make a difference: Create a nurturing environment where the lives of young people can be transformed. Career growth and development: Take the next step in your leadership career and strengthen your skills and expertise. You'll enjoy access to Hampshire County Council's wide range of training and learning development assets, which are known to be outstanding. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. For this role you will be required to work a shift pattern and work alternative weekends and bank holidays for which enhancements will be paid in line with the HCC salary policy. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of could include: Residential Children's Home Manager, Children's Residential Home Manager, Registered Children's Home Manager, Residential Services Manager (Children's Services), Children's Services Manager, Service Manager - Children's Residential Care, Home Manager - Children & Young People, Ofsted Registered Manager - Children's Residential To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Location: Crawley, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Above Water Systems (AWS) Campaign Lead - Hybrid Navy Location: Crawley, Bristol, Reading or Portsmouth Other: full-time, hybrid, with 50% domestic travel Step into a role where you'll shape the future of naval capability, influence decision makers across the UK and NATO, and help drive one of the most significant transformations in modern maritime defence! What the role has to offer Shape UK and NATO customer thinking at all levels, positioning Thales as the trusted partner in the Hybrid Navy transition Lead complex capture campaigns from stakeholder mapping and solution definition through to demonstrations, partnerships and competitive positioning Apply deep understanding of Hybrid Navy concepts and AAW (Anti-Air Warfare) needs to engage credibly with MoD, Royal Navy and industry and shape customer aligned solutions Our Opportunity Reporting to the Head of Sales AWS (Above Water Systems), you will lead the AWS UK campaign driving the Royal Navy's transition toward a Hybrid Navy concept aligned with the 1st Sea Lord's vision. Leveraging deep AAW expertise, you will shape and strengthen collaboration with the UK MoD, positioning AWS UK as a trusted partner and building on our Mission System Integration success in the Type 31 Design & Build programme.We're seeking an individual with credible operational experience in the maritime and air domains, capable of translating Thales' capabilities into clear, influential insight for UK MoD and NATO stakeholders. You will be a confident self starter who can navigate complex IAMD (Integrated Air and Missile Defence) environments, cultivate high value relationships, and drive business winning activity in a competitive landscape. Exceptional communication, problem solving and stakeholder management skills are essential.The ideal candidate is a former Naval Warfare Officer who has since gained business development and capture experience within industry, ideally with a strong domestic sales & business development background. We also welcome applications from individuals with transferable experience seeking a lateral move into a high impact, strategically significant role. Building a Future, we can all trust. At Thales, customer focus and innovation drive everything we do. Our Strategy, Marketing and Sales teams lead the way, powered by advanced digital technologies such as AI, Quantum, 6G, Cybersecurity and Neuroscience. Joining us means becoming part of a community committed to making the world safer through purposeful, customer focused innovation.Within Defence Mission Systems (DMS), we deliver cutting edge solutions across electronic combat systems, airborne surveillance, and above and underwater combat capabilities. In Above Water Systems (AWS) - Naval Forces, we support navies operating in some of the world's most demanding environments, helping them maintain tactical and strategic advantage. With a global presence and strong local partnerships, we work together to build a future we can all trust. What we offer you We offer a competitive salary and benefits package designed to support our employees' wellbeing and professional growth, which includes: Annual bonus (VCP) Pension - match like-for-like up to 7% of annual base salary Life Assurance - 2 x base salary minimum (8 x salary if part of the pension scheme) Income Protection - 50% of salary less state benefits for 5 years Annual Leave - 201 hours, bank holidays, plus 1 company day Private Medical Insurance - Couples cover 4 day working week - 9.25 hours per day 24/7 Employee Assistance Programme 24 hours paid leave for volunteering activities Access to flexible benefits and discounts - dental insurance, buying & selling annual leave, cycle to work, and many more Key Responsibilities and Tasks Lead stakeholder engagement to drive growth in Hybrid Navy opportunities across UK and export markets Coordinate and align Hybrid Navy capture activity across Thales UK Domains Build strong engagement with Royal Navy and NATO stakeholders, shaping their Hybrid Navy direction Plan and execute capture activities, positioning AWS UK as the Royal Navy's partner of choice Provide MoD insight on how industry can address capability needs and influence AAW related working groups Define the Thales Hybrid Navy and Atlantic Shield/Strike solution, and work with engineering teams to map required capabilities Secure Concept, Feasibility, Research & Development (CFR&D) funding to de risk solutions and deliver capability demonstrations, including MMC Identify solution gaps and partnership opportunities, integrating third party suppliers where needed Produce white papers, value propositions, and customer messaging to shape market thinking Represent Thales at key events e.g., annual Combined Naval Event (CNE) and deliver internal briefings on Hybrid Navy and AAW concepts About You At Thales, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges. Proven experience in a similar role, or clearly transferable skills suited to a complex defence environment Demonstrated experience of warfighting operations in the maritime and air domains, providing credible operational insight Proven success in business winning within a competitive environment, with the ability to influence customer direction Demonstrated understanding of Thales' capabilities and global position, and the ability to communicate this effectively to UK MoD and NATO Proven knowledge of the IAMD environment and associated battlespace domains, with the ability to apply this understanding to customer needs Demonstrated ability to rapidly identify problems and coordinate the right resources to resolve them, coupled with proven capability to work autonomously and make sound, effective decisions without close oversight Demonstrated ability to map, maintain and expand stakeholder networks across MoD and NATO, coupled with proven communication, partnership and stakeholder management skills that enable credible engagement at all levelsIf you're ready to make a strategic impact at the heart of the Royal Navy's Hybrid Navy evolution, please apply now. UKEO (UK Eyes Only) Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a UK National and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that
Jan 22, 2026
Full time
Location: Crawley, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Above Water Systems (AWS) Campaign Lead - Hybrid Navy Location: Crawley, Bristol, Reading or Portsmouth Other: full-time, hybrid, with 50% domestic travel Step into a role where you'll shape the future of naval capability, influence decision makers across the UK and NATO, and help drive one of the most significant transformations in modern maritime defence! What the role has to offer Shape UK and NATO customer thinking at all levels, positioning Thales as the trusted partner in the Hybrid Navy transition Lead complex capture campaigns from stakeholder mapping and solution definition through to demonstrations, partnerships and competitive positioning Apply deep understanding of Hybrid Navy concepts and AAW (Anti-Air Warfare) needs to engage credibly with MoD, Royal Navy and industry and shape customer aligned solutions Our Opportunity Reporting to the Head of Sales AWS (Above Water Systems), you will lead the AWS UK campaign driving the Royal Navy's transition toward a Hybrid Navy concept aligned with the 1st Sea Lord's vision. Leveraging deep AAW expertise, you will shape and strengthen collaboration with the UK MoD, positioning AWS UK as a trusted partner and building on our Mission System Integration success in the Type 31 Design & Build programme.We're seeking an individual with credible operational experience in the maritime and air domains, capable of translating Thales' capabilities into clear, influential insight for UK MoD and NATO stakeholders. You will be a confident self starter who can navigate complex IAMD (Integrated Air and Missile Defence) environments, cultivate high value relationships, and drive business winning activity in a competitive landscape. Exceptional communication, problem solving and stakeholder management skills are essential.The ideal candidate is a former Naval Warfare Officer who has since gained business development and capture experience within industry, ideally with a strong domestic sales & business development background. We also welcome applications from individuals with transferable experience seeking a lateral move into a high impact, strategically significant role. Building a Future, we can all trust. At Thales, customer focus and innovation drive everything we do. Our Strategy, Marketing and Sales teams lead the way, powered by advanced digital technologies such as AI, Quantum, 6G, Cybersecurity and Neuroscience. Joining us means becoming part of a community committed to making the world safer through purposeful, customer focused innovation.Within Defence Mission Systems (DMS), we deliver cutting edge solutions across electronic combat systems, airborne surveillance, and above and underwater combat capabilities. In Above Water Systems (AWS) - Naval Forces, we support navies operating in some of the world's most demanding environments, helping them maintain tactical and strategic advantage. With a global presence and strong local partnerships, we work together to build a future we can all trust. What we offer you We offer a competitive salary and benefits package designed to support our employees' wellbeing and professional growth, which includes: Annual bonus (VCP) Pension - match like-for-like up to 7% of annual base salary Life Assurance - 2 x base salary minimum (8 x salary if part of the pension scheme) Income Protection - 50% of salary less state benefits for 5 years Annual Leave - 201 hours, bank holidays, plus 1 company day Private Medical Insurance - Couples cover 4 day working week - 9.25 hours per day 24/7 Employee Assistance Programme 24 hours paid leave for volunteering activities Access to flexible benefits and discounts - dental insurance, buying & selling annual leave, cycle to work, and many more Key Responsibilities and Tasks Lead stakeholder engagement to drive growth in Hybrid Navy opportunities across UK and export markets Coordinate and align Hybrid Navy capture activity across Thales UK Domains Build strong engagement with Royal Navy and NATO stakeholders, shaping their Hybrid Navy direction Plan and execute capture activities, positioning AWS UK as the Royal Navy's partner of choice Provide MoD insight on how industry can address capability needs and influence AAW related working groups Define the Thales Hybrid Navy and Atlantic Shield/Strike solution, and work with engineering teams to map required capabilities Secure Concept, Feasibility, Research & Development (CFR&D) funding to de risk solutions and deliver capability demonstrations, including MMC Identify solution gaps and partnership opportunities, integrating third party suppliers where needed Produce white papers, value propositions, and customer messaging to shape market thinking Represent Thales at key events e.g., annual Combined Naval Event (CNE) and deliver internal briefings on Hybrid Navy and AAW concepts About You At Thales, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges. Proven experience in a similar role, or clearly transferable skills suited to a complex defence environment Demonstrated experience of warfighting operations in the maritime and air domains, providing credible operational insight Proven success in business winning within a competitive environment, with the ability to influence customer direction Demonstrated understanding of Thales' capabilities and global position, and the ability to communicate this effectively to UK MoD and NATO Proven knowledge of the IAMD environment and associated battlespace domains, with the ability to apply this understanding to customer needs Demonstrated ability to rapidly identify problems and coordinate the right resources to resolve them, coupled with proven capability to work autonomously and make sound, effective decisions without close oversight Demonstrated ability to map, maintain and expand stakeholder networks across MoD and NATO, coupled with proven communication, partnership and stakeholder management skills that enable credible engagement at all levelsIf you're ready to make a strategic impact at the heart of the Royal Navy's Hybrid Navy evolution, please apply now. UKEO (UK Eyes Only) Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a UK National and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that
The SIA exists to protect the public through effective regulation of the private security industry. We are a high performing regulator, working collaboratively with industry, enforcement agencies, Government, and the devolved administrations in Scotland and Northern Ireland. We are operating at a time of change and increased public interest in us and our work. Last year Parliament passed new legislation which named the SIA as the new, independent, Martyn's Law regulator; an important and substantial role that will raise the standards of preparedness and protective security across the UK. As Deputy Director of Legal Services, you will lead the legal services team to deliver high quality legal advice across the full range of SIA activity spanning criminal prosecutions; regulatory appeals and challenges; judicial review and inquests; commercial contracts; data protection; corporate governance matters; risk management; and regulatory policy matters. As the most senior legal advisor to the SIA, you will also be required to provide legal leadership on our most high profile and sensitive cases, ensuring high risk matters are handled soundly. As our remit and work on Martyn's Law develops over the next 3-5 years, you will develop the work and capability of the legal team in support of the new civil regulatory regime, horizon scanning to anticipate changes to our statutory legal obligations and those of the wider private security industry. Your provision of expert, risk-based, qualitative legal advice to a range of internal clients (including the SIA Board, Chair and Chief Executive) will be key to organisational performance and impact, and you will need to build and lead the expertise in the team to support this. We are looking for a Head of Legal Services with a strong track record of providing authoritative expert legal advice in a UK public sector or regulatory context. Comfortable moving between strategic thinking and technical detail across a range of legal subject areas, your extensive experience of leading teams in a law firm or in house environment will be coupled with accomplished communication and influencing capability. Above all, you will be an authentic, strategic and collaborative leader with the capability to take our already good service levels to the next level while supporting an engaged and talented team at a time of transition and change. This is both an exceptional career opportunity and an exciting time to be part of the SIA. If you have the necessary skills, expertise, and experience, share our passion for making a real difference to public safety and will embrace our values and culture, we look forward to hearing from you. To find out how you join us on our exciting journey, click xxxx For an informal discussion about the role, contact our recruitment partners, GatenbySanderson: Russell Brandon at Closing date: 12 noon, Friday 13 February 2026
Jan 22, 2026
Full time
The SIA exists to protect the public through effective regulation of the private security industry. We are a high performing regulator, working collaboratively with industry, enforcement agencies, Government, and the devolved administrations in Scotland and Northern Ireland. We are operating at a time of change and increased public interest in us and our work. Last year Parliament passed new legislation which named the SIA as the new, independent, Martyn's Law regulator; an important and substantial role that will raise the standards of preparedness and protective security across the UK. As Deputy Director of Legal Services, you will lead the legal services team to deliver high quality legal advice across the full range of SIA activity spanning criminal prosecutions; regulatory appeals and challenges; judicial review and inquests; commercial contracts; data protection; corporate governance matters; risk management; and regulatory policy matters. As the most senior legal advisor to the SIA, you will also be required to provide legal leadership on our most high profile and sensitive cases, ensuring high risk matters are handled soundly. As our remit and work on Martyn's Law develops over the next 3-5 years, you will develop the work and capability of the legal team in support of the new civil regulatory regime, horizon scanning to anticipate changes to our statutory legal obligations and those of the wider private security industry. Your provision of expert, risk-based, qualitative legal advice to a range of internal clients (including the SIA Board, Chair and Chief Executive) will be key to organisational performance and impact, and you will need to build and lead the expertise in the team to support this. We are looking for a Head of Legal Services with a strong track record of providing authoritative expert legal advice in a UK public sector or regulatory context. Comfortable moving between strategic thinking and technical detail across a range of legal subject areas, your extensive experience of leading teams in a law firm or in house environment will be coupled with accomplished communication and influencing capability. Above all, you will be an authentic, strategic and collaborative leader with the capability to take our already good service levels to the next level while supporting an engaged and talented team at a time of transition and change. This is both an exceptional career opportunity and an exciting time to be part of the SIA. If you have the necessary skills, expertise, and experience, share our passion for making a real difference to public safety and will embrace our values and culture, we look forward to hearing from you. To find out how you join us on our exciting journey, click xxxx For an informal discussion about the role, contact our recruitment partners, GatenbySanderson: Russell Brandon at Closing date: 12 noon, Friday 13 February 2026
My client is a global not-for-profit organisation working across multiple regions, partnering with governments, civil society, and philanthropic donors to improve public outcomes. With a diverse international team and operations spanning several charitable entities, it operates at the intersection of public service reform, innovation, and systems change. At present they are looking to appoint an interim Chief Finance Officer to lead its finance function through a period of transition and systems development. Reporting directly to the CEO, this role requires a senior finance leader who can quickly stabilise and oversee core financial operations while making early, practical recommendations on systems, structure, and commercial strategy. A short handover with the current CFO will be provided, after which the successful candidate will be expected to operate with a high degree of autonomy. Key Responsibilities Provide leadership to Finance and Operations teams during a period of change Produce high-quality financial information for the Board and relevant sub-committees Make early recommendations on upgrading financial systems, building on an existing pilot Lead a budget reforecast, including advice on cost controls and improved commercial discipline Identify and implement improvements to financial controls, reporting, contracting, and core finance processes Candidate Profile Proven experience operating at CFO or equivalent level, ideally in complex, multi-entity or international organisations Strong technical finance background with hands-on interim capability Experience leading audits, cash management, and board-level reporting Track record of finance systems improvement or transformation Comfortable working in values-driven, mission-led environments Able to start quickly and deliver impact within a defined timeframe My client offers a fully remote working pattern. This role has been assessed as inside of IR35.
Jan 22, 2026
Full time
My client is a global not-for-profit organisation working across multiple regions, partnering with governments, civil society, and philanthropic donors to improve public outcomes. With a diverse international team and operations spanning several charitable entities, it operates at the intersection of public service reform, innovation, and systems change. At present they are looking to appoint an interim Chief Finance Officer to lead its finance function through a period of transition and systems development. Reporting directly to the CEO, this role requires a senior finance leader who can quickly stabilise and oversee core financial operations while making early, practical recommendations on systems, structure, and commercial strategy. A short handover with the current CFO will be provided, after which the successful candidate will be expected to operate with a high degree of autonomy. Key Responsibilities Provide leadership to Finance and Operations teams during a period of change Produce high-quality financial information for the Board and relevant sub-committees Make early recommendations on upgrading financial systems, building on an existing pilot Lead a budget reforecast, including advice on cost controls and improved commercial discipline Identify and implement improvements to financial controls, reporting, contracting, and core finance processes Candidate Profile Proven experience operating at CFO or equivalent level, ideally in complex, multi-entity or international organisations Strong technical finance background with hands-on interim capability Experience leading audits, cash management, and board-level reporting Track record of finance systems improvement or transformation Comfortable working in values-driven, mission-led environments Able to start quickly and deliver impact within a defined timeframe My client offers a fully remote working pattern. This role has been assessed as inside of IR35.
Partners Procurement Services (PPS) delivers end-to-end procurement and supply chain services across a group of NHS Trusts, operating under a modernised governance framework that supports collaboration, growth and high standards of assurance. From April 2026, Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) will join PPS as a member. Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is an international centre of excellence in child healthcare. GOSH is an acute specialist paediatric hospital with a mission to provide world class care to children and young people with rare, complex and difficult-to-treat conditions. Great Ormond Street Hospital receives over 300,000 patient visits (inpatient admissions or outpatient appointments) every year. Most of the children we care for are referred from other hospitals throughout the UK and overseas. There are 60 nationally recognised clinical specialities at GOSH; the UK's widest range of specialist health services for children on one site. More than half of our patients come from outside London and GOSH is the largest paediatric centre in the UK for services including paediatric intensive care and cardiac surgery. We are recruiting a Category Manager to support the delivery of clinical consumables and devices procurement for GOSH during its onboarding into PPS and as part of the wider shared service. Please refer to the JD for the rest of the information Main duties of the job The role of Category Manager spans the following: Support Senior Buyers and Buyers to ensure projects are delivered effectively, responsibly and in line with agreed policies and procedures. Manage and develop the category work plan to drive workload and ensure effective coverage, incorporating national and collaborative priorities and contracts and applying appropriate sourcing strategies. Identify and deliver savings against targets, ensuring savings are recorded accurately and regularly. Work with PPS and NHS Supply Chain colleagues to ensure appropriate category contract coverage and benefit delivery. Maintain awareness of technological developments within the category and support development of team market knowledge. Support PPS staff in the consistent application of agreed processes and procedures. Provide advice, expertise and support to stakeholders on product selection, market testing and related activities. Initially focused on GOSH, the role will manage defined areas of the consumables and devices portfolio, leading sourcing exercises, contract reviews and supplier engagement. The role involves close working with clinicians, operational teams and senior colleagues to ensure products meet clinical needs, quality standards and value expectations. The post will support catalogue management, P2P enablement, transition into PPS and collaborative procurement activity across the wider PPS membership. Please refer to the JD for further information. About us As a PPS Category Manager, you will benefit from working within a shared service that values professional expertise, consistency and collaboration, while gaining exposure to highly specialist environments such as GOSH's paediatric services. Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work. Job responsibilities Overarching Description and Requirements can be found in "Main Duties" & "Key Result Areas" within the Job Description. Person Specification Experience Minimum 5 years' experience in working within a relevant NHS Acute or other comparably complex procurement environment. Knowledge of acute hospital sector buying and local buying procedures. Comprehensive knowledge and experience of Public Contract Regulations. Knowledge of NHS procedures, systems, legislation and guidance Experience of working with a range of suppliers and customers and with maintaining good and effective business relationships. Experience of working with multiple operating businesses or different customers at the same time Education and Qualifications Educated and attained a pass in 5 GCE (A-C , including mathematics and English at this standard.K public procurement legislation. CIPS part or fully qualified or willing to study towards CIPS. Other requirements Commitment to learning and self development Strong identity with the core values of the public service and the NHS Ability to deal with pressurised situations in terms of peak work-load periods IT Literate with working knowledge of key MS packages Skills and Abilities Capable of undertaking analytical tasks and manipulation of spreadsheets Good and effective interpersonal and communication skills to enable effective team working Team player with the ability to contribute effectively at junior management level. Capable of demonstrating negotiation skills Capable of demonstrating problem solving skills (assessed prior to employment) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £56,276 to £63,176 a yearPer Annum Including HCAS
Jan 22, 2026
Full time
Partners Procurement Services (PPS) delivers end-to-end procurement and supply chain services across a group of NHS Trusts, operating under a modernised governance framework that supports collaboration, growth and high standards of assurance. From April 2026, Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) will join PPS as a member. Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is an international centre of excellence in child healthcare. GOSH is an acute specialist paediatric hospital with a mission to provide world class care to children and young people with rare, complex and difficult-to-treat conditions. Great Ormond Street Hospital receives over 300,000 patient visits (inpatient admissions or outpatient appointments) every year. Most of the children we care for are referred from other hospitals throughout the UK and overseas. There are 60 nationally recognised clinical specialities at GOSH; the UK's widest range of specialist health services for children on one site. More than half of our patients come from outside London and GOSH is the largest paediatric centre in the UK for services including paediatric intensive care and cardiac surgery. We are recruiting a Category Manager to support the delivery of clinical consumables and devices procurement for GOSH during its onboarding into PPS and as part of the wider shared service. Please refer to the JD for the rest of the information Main duties of the job The role of Category Manager spans the following: Support Senior Buyers and Buyers to ensure projects are delivered effectively, responsibly and in line with agreed policies and procedures. Manage and develop the category work plan to drive workload and ensure effective coverage, incorporating national and collaborative priorities and contracts and applying appropriate sourcing strategies. Identify and deliver savings against targets, ensuring savings are recorded accurately and regularly. Work with PPS and NHS Supply Chain colleagues to ensure appropriate category contract coverage and benefit delivery. Maintain awareness of technological developments within the category and support development of team market knowledge. Support PPS staff in the consistent application of agreed processes and procedures. Provide advice, expertise and support to stakeholders on product selection, market testing and related activities. Initially focused on GOSH, the role will manage defined areas of the consumables and devices portfolio, leading sourcing exercises, contract reviews and supplier engagement. The role involves close working with clinicians, operational teams and senior colleagues to ensure products meet clinical needs, quality standards and value expectations. The post will support catalogue management, P2P enablement, transition into PPS and collaborative procurement activity across the wider PPS membership. Please refer to the JD for further information. About us As a PPS Category Manager, you will benefit from working within a shared service that values professional expertise, consistency and collaboration, while gaining exposure to highly specialist environments such as GOSH's paediatric services. Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work. Job responsibilities Overarching Description and Requirements can be found in "Main Duties" & "Key Result Areas" within the Job Description. Person Specification Experience Minimum 5 years' experience in working within a relevant NHS Acute or other comparably complex procurement environment. Knowledge of acute hospital sector buying and local buying procedures. Comprehensive knowledge and experience of Public Contract Regulations. Knowledge of NHS procedures, systems, legislation and guidance Experience of working with a range of suppliers and customers and with maintaining good and effective business relationships. Experience of working with multiple operating businesses or different customers at the same time Education and Qualifications Educated and attained a pass in 5 GCE (A-C , including mathematics and English at this standard.K public procurement legislation. CIPS part or fully qualified or willing to study towards CIPS. Other requirements Commitment to learning and self development Strong identity with the core values of the public service and the NHS Ability to deal with pressurised situations in terms of peak work-load periods IT Literate with working knowledge of key MS packages Skills and Abilities Capable of undertaking analytical tasks and manipulation of spreadsheets Good and effective interpersonal and communication skills to enable effective team working Team player with the ability to contribute effectively at junior management level. Capable of demonstrating negotiation skills Capable of demonstrating problem solving skills (assessed prior to employment) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £56,276 to £63,176 a yearPer Annum Including HCAS
# IT Service Manager Job Introduction IT Service Manager Location: Westdown Camp, Wiltshire (SP3 4RS) Salary: £67,200 + Monthly Car Allowance of £600 Contract Type: Full-Time Permanent Hybrid Working: 2-3 days per week on site About Landmarc Support Services Landmarc is a leading provider of Facilities Management (FM) services, supporting critical operations to the MoD across the UK. We combine innovation, integrity, and flexibility to deliver exceptional service to our customers. Now, we're seeking an experienced IT Service Manager to lead our IT Service Desk and ensure great IT service delivery. This is a fantastic opportunity for an IT professional with strong leadership skills and a passion for IT Service Management (ITSM). You'll play a key role in shaping IT processes, driving service improvements, and ensuring seamless technology support for our business and customers. Key Responsibilities Lead and manage the IT Service Desk team, ensuring high performance and customer satisfaction. Own and improve ITIL-based IT Service Management processes across the lifecycle. Maintain the Service Portfolio and Catalogue, ensuring accuracy and compliance. Act as Change Manager, balancing efficiency with risk mitigation. Coordinate Major Incident Reviews and implement corrective actions. Monitor SLAs, customer feedback, and drive continuous improvement. Support service transition for new or changed IT services. Deliver ITSM training and guidance to staff and contractors. Essential Skills & Experience Strong knowledge of IT Service Management lifecycle and processes. Proven experience implementing and improving ITSM practices. ITIL certification (Foundation and Intermediate essential; Expert desirable). Familiarity with ITSM tools (e.g., HaloITSM) and telephony solutions (e.g., RingCentral). Excellent communication, stakeholder management, and leadership skills. Ability to manage change and work across all organisational levels. Desirable: Experience in a restricted MoD environment. Prerequisites Full UK driving licence. Ability to meet Baseline Personnel Security Standard (BPSS) and UK residency requirements (minimum 5 years). National Security Vetting may be required. What We Offer Competitive salary and benefits package. Opportunities for career progression and ITIL certification support. Work in a collaborative, mission-driven environment. Be part of a team that values integrity, flexibility, and customer focus. Please note that all interview-related correspondence will be sent via email. We recommend regularly checking your inbox, including your junk folder. Join Landmarc and Enjoy a Competitive Salary Plus Outstanding Benefits! At Landmarc, we value our employees and go beyond just offering a competitive salary. We're proud to provide a range of exceptional benefits designed to support your well-being, career growth, and work-life balance. Here are just some of the highlights: Pension Join our company stakeholder pension scheme, with contributions of up to 8% of your salary from Landmarc. Generous Holiday Entitlement Enjoy 25 days of annual leave pro-rata. Your holiday allowance grows with your continued service. Other Amazing Benefits Edenred Savings Scheme : Unlock exclusive discounts and savings for you and your family. Annual Salary Review : Conducted in consultation with our recognised Trade Unions to ensure fairness. Life Assurance : Insured for three times your annual salary to provide peace of mind for your loved ones. Health Cash Plan : Access health benefits for you and your family (add up to four children under 24 to your policy). Professional Development : Reimbursement of professional fees and support for ongoing training. Family-Friendly Policies : Supporting you during life's important moments. Sick Pay : Sick pay starts after just 6 months of service.At Landmarc, we don't just offer benefits - we invest in your future, your well-being, and your career. Join us today and take advantage of everything we have to offer! About the Company Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003. IT Service Manager Salary £67,200 + Monthly Car Allowance £600 Frequency Annual Job Reference landmarc/TP/58/ Contract Type Permanent Closing Date 13 February, 2026 Job Category Manager Business Unit IT / Business Systems Location Westdown Camp, Tilshead, Salisbury, United Kingdom Posted on 14 January, 2026
Jan 21, 2026
Full time
# IT Service Manager Job Introduction IT Service Manager Location: Westdown Camp, Wiltshire (SP3 4RS) Salary: £67,200 + Monthly Car Allowance of £600 Contract Type: Full-Time Permanent Hybrid Working: 2-3 days per week on site About Landmarc Support Services Landmarc is a leading provider of Facilities Management (FM) services, supporting critical operations to the MoD across the UK. We combine innovation, integrity, and flexibility to deliver exceptional service to our customers. Now, we're seeking an experienced IT Service Manager to lead our IT Service Desk and ensure great IT service delivery. This is a fantastic opportunity for an IT professional with strong leadership skills and a passion for IT Service Management (ITSM). You'll play a key role in shaping IT processes, driving service improvements, and ensuring seamless technology support for our business and customers. Key Responsibilities Lead and manage the IT Service Desk team, ensuring high performance and customer satisfaction. Own and improve ITIL-based IT Service Management processes across the lifecycle. Maintain the Service Portfolio and Catalogue, ensuring accuracy and compliance. Act as Change Manager, balancing efficiency with risk mitigation. Coordinate Major Incident Reviews and implement corrective actions. Monitor SLAs, customer feedback, and drive continuous improvement. Support service transition for new or changed IT services. Deliver ITSM training and guidance to staff and contractors. Essential Skills & Experience Strong knowledge of IT Service Management lifecycle and processes. Proven experience implementing and improving ITSM practices. ITIL certification (Foundation and Intermediate essential; Expert desirable). Familiarity with ITSM tools (e.g., HaloITSM) and telephony solutions (e.g., RingCentral). Excellent communication, stakeholder management, and leadership skills. Ability to manage change and work across all organisational levels. Desirable: Experience in a restricted MoD environment. Prerequisites Full UK driving licence. Ability to meet Baseline Personnel Security Standard (BPSS) and UK residency requirements (minimum 5 years). National Security Vetting may be required. What We Offer Competitive salary and benefits package. Opportunities for career progression and ITIL certification support. Work in a collaborative, mission-driven environment. Be part of a team that values integrity, flexibility, and customer focus. Please note that all interview-related correspondence will be sent via email. We recommend regularly checking your inbox, including your junk folder. Join Landmarc and Enjoy a Competitive Salary Plus Outstanding Benefits! At Landmarc, we value our employees and go beyond just offering a competitive salary. We're proud to provide a range of exceptional benefits designed to support your well-being, career growth, and work-life balance. Here are just some of the highlights: Pension Join our company stakeholder pension scheme, with contributions of up to 8% of your salary from Landmarc. Generous Holiday Entitlement Enjoy 25 days of annual leave pro-rata. Your holiday allowance grows with your continued service. Other Amazing Benefits Edenred Savings Scheme : Unlock exclusive discounts and savings for you and your family. Annual Salary Review : Conducted in consultation with our recognised Trade Unions to ensure fairness. Life Assurance : Insured for three times your annual salary to provide peace of mind for your loved ones. Health Cash Plan : Access health benefits for you and your family (add up to four children under 24 to your policy). Professional Development : Reimbursement of professional fees and support for ongoing training. Family-Friendly Policies : Supporting you during life's important moments. Sick Pay : Sick pay starts after just 6 months of service.At Landmarc, we don't just offer benefits - we invest in your future, your well-being, and your career. Join us today and take advantage of everything we have to offer! About the Company Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003. IT Service Manager Salary £67,200 + Monthly Car Allowance £600 Frequency Annual Job Reference landmarc/TP/58/ Contract Type Permanent Closing Date 13 February, 2026 Job Category Manager Business Unit IT / Business Systems Location Westdown Camp, Tilshead, Salisbury, United Kingdom Posted on 14 January, 2026
The Green Energy Advice Bureau Limited
City, Bristol
About Us At the Green Energy Advice Bureau (GEAB), we are passionate about driving the transition to a more sustainable future. As a leading consultancy in the renewable energy sector, we empower customers to navigate the energy market to implement eco-friendly strategies. We are on a mission to power business results through sustainable energy solutions, delivering unmatched efficiency and performance. Our values underpin this mission and everything we do. Job Overview We are excited to be recruiting for another qualified Gas Metering Engineer to be based around the Bristol area. In this role, you will utilise your expertise to install, maintain, and upgrade metering solutions across the UK. You'll work closely with sales and energy management teams, acting as the on site representative to support customers in enhancing their metering and monitoring capabilities. This is an exciting opportunity to contribute to a forward thinking company at the forefront of sustainability and energy efficiency. What you'll get Competitive Salary between £35,000 - £48,000 DOE Bonus Opportunities including performance related bonuses and company incentives Pay Transparency Company Van, Fuel Card, & Phone Tools Provided everything you need to get the job done Free Private Healthcare Career Development Grow within a market-leading company focused on sustainability and energy efficiency. Comprehensive Training & Certifications Support for professional development, ensuring you stay at the forefront of industry standards. Work-Life Balance Enjoy a Monday-Friday, 9:00 AM 5:00 PM schedule with weekends free and no callout rota! Your Mission As a Gas Metering Engineer, you will be responsible for conducting site surveys, installations, and upgrades of metering solutions across the UK. Your role will involve gas smart meter installations, gas meter exchanges, and implementing non intrusive EMS solutions to help businesses better manage their energy consumption. You'll work in collaboration with sales and energy management teams, ensuring customers receive expert guidance and practical solutions tailored to their needs. With a hands on approach, you will navigate active sites, offering a professional and approachable service that strengthens customer relationships. Qualifications At least 12 months of experience as a Gas Engineer Strong knowledge of gas systems A professional, customer focused approach
Jan 21, 2026
Full time
About Us At the Green Energy Advice Bureau (GEAB), we are passionate about driving the transition to a more sustainable future. As a leading consultancy in the renewable energy sector, we empower customers to navigate the energy market to implement eco-friendly strategies. We are on a mission to power business results through sustainable energy solutions, delivering unmatched efficiency and performance. Our values underpin this mission and everything we do. Job Overview We are excited to be recruiting for another qualified Gas Metering Engineer to be based around the Bristol area. In this role, you will utilise your expertise to install, maintain, and upgrade metering solutions across the UK. You'll work closely with sales and energy management teams, acting as the on site representative to support customers in enhancing their metering and monitoring capabilities. This is an exciting opportunity to contribute to a forward thinking company at the forefront of sustainability and energy efficiency. What you'll get Competitive Salary between £35,000 - £48,000 DOE Bonus Opportunities including performance related bonuses and company incentives Pay Transparency Company Van, Fuel Card, & Phone Tools Provided everything you need to get the job done Free Private Healthcare Career Development Grow within a market-leading company focused on sustainability and energy efficiency. Comprehensive Training & Certifications Support for professional development, ensuring you stay at the forefront of industry standards. Work-Life Balance Enjoy a Monday-Friday, 9:00 AM 5:00 PM schedule with weekends free and no callout rota! Your Mission As a Gas Metering Engineer, you will be responsible for conducting site surveys, installations, and upgrades of metering solutions across the UK. Your role will involve gas smart meter installations, gas meter exchanges, and implementing non intrusive EMS solutions to help businesses better manage their energy consumption. You'll work in collaboration with sales and energy management teams, ensuring customers receive expert guidance and practical solutions tailored to their needs. With a hands on approach, you will navigate active sites, offering a professional and approachable service that strengthens customer relationships. Qualifications At least 12 months of experience as a Gas Engineer Strong knowledge of gas systems A professional, customer focused approach
Home-based with UK-wide site visitsPermanent, Full-time Competitive Salary + Car Allowance & Flexible Benefits Summary Freedom is looking for an experienced and forward-thinking Senior Environmental Consultant to join our growing team. This role will focus on leading environmental management operations and compliance across diverse projects, supporting the low-carbon transition in sectors like renewable energy, grid infrastructure, and data companywide projects, ensuring tangible benefits to the environment. You will play a key role in developing and delivering environmental consultancy services, including preparing Construction Environmental Management Plans (CEMPs), securing environmental consents and permits, conducting audits and inspections, and overseeing project operations and compliance. This is a client-facing role that requires collaboration with internal teams, subcontractors, and key stakeholders. Some of the key deliverables in this role will include: Develop and deliver environmental consultancy services, including preparing Construction Environmental Management Plans (CEMPs), securing environmental consents and permits, and conducting audits and inspections. Provide strategic advice to clients, ensuring environmental compliance across design and build projects. Oversee and manage multiple project sites, working closely with internal teams, subcontractors, and key stakeholders. Lead or support projects through licensing and consenting processes (NSIP/DCO), helping clients navigate regulatory requirements. Conduct environmental impact assessments (EIA), site investigations, and reporting, ensuring adherence to environmental legislation. Drive business development, identifying new opportunities, expanding our service offering, and strengthening client relationships. Supervise and mentor junior team members, ensuring high-quality technical delivery. What We're Looking For: 5+ years' experience in environmental consultancy & compliance Strong knowledge of UK environmental legislation, planning, and consenting. Experience in EIA, screening & scoping reports and DCO processes for NSIPs. Chartered or working towards IEMA membership. Full UK driving licence (site visits required). Qualifications and Certifications required: Essential A degree or HND in an Environmental/Construction related discipline Full driving licence Desirable IOSH Managing Safely NEBOSH SMSTS/SSSTS Member (or working toward membership) of a relevant professional body covering environmental and/or land management work areas (IEMA, CIEM etc) CSCS card; (Gold/Black) Benefits We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car allowance or salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a?leading provider and?up to?8% employer contribution Up to 25 days holidays depending on role (Options to buy & sell) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Jan 21, 2026
Full time
Home-based with UK-wide site visitsPermanent, Full-time Competitive Salary + Car Allowance & Flexible Benefits Summary Freedom is looking for an experienced and forward-thinking Senior Environmental Consultant to join our growing team. This role will focus on leading environmental management operations and compliance across diverse projects, supporting the low-carbon transition in sectors like renewable energy, grid infrastructure, and data companywide projects, ensuring tangible benefits to the environment. You will play a key role in developing and delivering environmental consultancy services, including preparing Construction Environmental Management Plans (CEMPs), securing environmental consents and permits, conducting audits and inspections, and overseeing project operations and compliance. This is a client-facing role that requires collaboration with internal teams, subcontractors, and key stakeholders. Some of the key deliverables in this role will include: Develop and deliver environmental consultancy services, including preparing Construction Environmental Management Plans (CEMPs), securing environmental consents and permits, and conducting audits and inspections. Provide strategic advice to clients, ensuring environmental compliance across design and build projects. Oversee and manage multiple project sites, working closely with internal teams, subcontractors, and key stakeholders. Lead or support projects through licensing and consenting processes (NSIP/DCO), helping clients navigate regulatory requirements. Conduct environmental impact assessments (EIA), site investigations, and reporting, ensuring adherence to environmental legislation. Drive business development, identifying new opportunities, expanding our service offering, and strengthening client relationships. Supervise and mentor junior team members, ensuring high-quality technical delivery. What We're Looking For: 5+ years' experience in environmental consultancy & compliance Strong knowledge of UK environmental legislation, planning, and consenting. Experience in EIA, screening & scoping reports and DCO processes for NSIPs. Chartered or working towards IEMA membership. Full UK driving licence (site visits required). Qualifications and Certifications required: Essential A degree or HND in an Environmental/Construction related discipline Full driving licence Desirable IOSH Managing Safely NEBOSH SMSTS/SSSTS Member (or working toward membership) of a relevant professional body covering environmental and/or land management work areas (IEMA, CIEM etc) CSCS card; (Gold/Black) Benefits We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car allowance or salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a?leading provider and?up to?8% employer contribution Up to 25 days holidays depending on role (Options to buy & sell) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Client Services / Customer Success Team Leader Exeter Permanent Full-time A growing, purpose-driven consultancy is looking for a Client Services / Customer Success Team Leader to help stabilise, structure, and develop its client support function. This is a hands-on role combining front-line client work with leadership of a small, experienced team. The Role You ll combine hands-on client ownership with team leadership, supporting a small team while helping evolve processes, systems and service standards. Key areas include: Managing a portfolio of B2B clients and delivering outstanding customer outcomes Leading and supporting a team of Client Services Managers Helping transition the function from reactive support into proactive Customer Success Implementing service structure: SLAs, prioritisation frameworks, workflows and reporting Supporting onboarding and long-term client value delivery Working closely with Sales and Consultants to drive retention and commercial value Contributing to scale-up planning as the function grows What We re Looking For Essential: Proven B2B Customer Success / Client Services leadership experience A track record of building, improving or shaping Customer Success programmes Experience scaling or stabilising teams in a growing environment Comfortable being hands-on while leading others Strong process mindset improving how things work, not just firefighting Confident using CRM / ticketing / workflow systems Strong stakeholder management and communication skills Highly Desirable: Experience helping scale teams or functions Exposure to customer success frameworks or Voice of Customer initiatives Background in professional services, SaaS, utilities, consultancy or similar B2B environments This role will suit someone commercially minded, organised, and motivated by creating structure and impact. What s On Offer Salary: £32,000 Hours: Monday to Friday, 9am 5pm Holiday: 26 days + bank holidays (rising to 28 after 2 years) Group Life policy Genuine opportunity to shape and grow a function as the business scales Interested? If you re a Customer Success leader who enjoys building teams, improving operations, and making a genuine impact we d love to hear from you. Apply now Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency when advertising this vacancy.
Jan 21, 2026
Full time
Client Services / Customer Success Team Leader Exeter Permanent Full-time A growing, purpose-driven consultancy is looking for a Client Services / Customer Success Team Leader to help stabilise, structure, and develop its client support function. This is a hands-on role combining front-line client work with leadership of a small, experienced team. The Role You ll combine hands-on client ownership with team leadership, supporting a small team while helping evolve processes, systems and service standards. Key areas include: Managing a portfolio of B2B clients and delivering outstanding customer outcomes Leading and supporting a team of Client Services Managers Helping transition the function from reactive support into proactive Customer Success Implementing service structure: SLAs, prioritisation frameworks, workflows and reporting Supporting onboarding and long-term client value delivery Working closely with Sales and Consultants to drive retention and commercial value Contributing to scale-up planning as the function grows What We re Looking For Essential: Proven B2B Customer Success / Client Services leadership experience A track record of building, improving or shaping Customer Success programmes Experience scaling or stabilising teams in a growing environment Comfortable being hands-on while leading others Strong process mindset improving how things work, not just firefighting Confident using CRM / ticketing / workflow systems Strong stakeholder management and communication skills Highly Desirable: Experience helping scale teams or functions Exposure to customer success frameworks or Voice of Customer initiatives Background in professional services, SaaS, utilities, consultancy or similar B2B environments This role will suit someone commercially minded, organised, and motivated by creating structure and impact. What s On Offer Salary: £32,000 Hours: Monday to Friday, 9am 5pm Holiday: 26 days + bank holidays (rising to 28 after 2 years) Group Life policy Genuine opportunity to shape and grow a function as the business scales Interested? If you re a Customer Success leader who enjoys building teams, improving operations, and making a genuine impact we d love to hear from you. Apply now Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency when advertising this vacancy.
Interim People Partner 13 month Contract Immediate Start Onsite Requirement for the first 3 months then moves to Hybrid We are supporting a well-established charitable organisation within the healthcare and community services sector that delivers specialist, compassionate care to individuals and families across its local community. The organisation operates within a highly regulated environment and is recognised for its strong leadership culture, personalised approach to care, and commitment to staff development and wellbeing. This is an urgent opportunity, starting 5th February and running until early March. Working Pattern 5 days per week onsite for the first 3 months to support full induction, compliance processes, and operational integration, after this period, the role will transition to a hybrid or 3:2 onsite/offsite model The initial engagement will be via agency timesheets for the first 3 months, moving to a fixed term contract under the organisation's terms thereafter This role plays a critical role in partnering with senior leaders and line managers to ensure a consistent, compliant, and people-centred approach across the organisation. You will act as a trusted advisor, balancing operational delivery with strategic people initiatives in a regulated, values-led environment. Key responsibilities include: Providing end-to-end HR business partnering support across clinical, operational, and corporate teams Leading on complex employee relations cases, including disciplinary, grievance, absence management, and performance matters Supporting leaders to embed best practice in safer recruitment, compliance, and DBS-related processes Coaching and developing line managers to strengthen leadership capability and people management effectiveness Managing and supporting one HR Administrator, ensuring high standards of service delivery and data accuracy Contributing to organisational projects focused on engagement, wellbeing, culture and continuous improvement Supporting the organisation's commitment to compassionate leadership, clear communication and proactive problem-solving About you We are seeking a candidate who can operate with confidence and credibility in a regulated, people-focused environment and who is able to step in and add value immediately. Proven HR Business Partnering or Senior HR Generalist experience Demonstrated track record of managing complex disciplinary and grievance cases Strong, practical knowledge of employee relations and employment law Background within schools, healthcare, NHS Trusts, charity, or housing Comfortable managing competing priorities and working at pace within tight timelines About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Jan 21, 2026
Contractor
Interim People Partner 13 month Contract Immediate Start Onsite Requirement for the first 3 months then moves to Hybrid We are supporting a well-established charitable organisation within the healthcare and community services sector that delivers specialist, compassionate care to individuals and families across its local community. The organisation operates within a highly regulated environment and is recognised for its strong leadership culture, personalised approach to care, and commitment to staff development and wellbeing. This is an urgent opportunity, starting 5th February and running until early March. Working Pattern 5 days per week onsite for the first 3 months to support full induction, compliance processes, and operational integration, after this period, the role will transition to a hybrid or 3:2 onsite/offsite model The initial engagement will be via agency timesheets for the first 3 months, moving to a fixed term contract under the organisation's terms thereafter This role plays a critical role in partnering with senior leaders and line managers to ensure a consistent, compliant, and people-centred approach across the organisation. You will act as a trusted advisor, balancing operational delivery with strategic people initiatives in a regulated, values-led environment. Key responsibilities include: Providing end-to-end HR business partnering support across clinical, operational, and corporate teams Leading on complex employee relations cases, including disciplinary, grievance, absence management, and performance matters Supporting leaders to embed best practice in safer recruitment, compliance, and DBS-related processes Coaching and developing line managers to strengthen leadership capability and people management effectiveness Managing and supporting one HR Administrator, ensuring high standards of service delivery and data accuracy Contributing to organisational projects focused on engagement, wellbeing, culture and continuous improvement Supporting the organisation's commitment to compassionate leadership, clear communication and proactive problem-solving About you We are seeking a candidate who can operate with confidence and credibility in a regulated, people-focused environment and who is able to step in and add value immediately. Proven HR Business Partnering or Senior HR Generalist experience Demonstrated track record of managing complex disciplinary and grievance cases Strong, practical knowledge of employee relations and employment law Background within schools, healthcare, NHS Trusts, charity, or housing Comfortable managing competing priorities and working at pace within tight timelines About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Strategic Asset Manager Salary: £64,736 Location: Manchester - Agile Full Time, Permanent Closing Date: 30th January 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for a Strategic Asset Manager to join us! You ll implement One Manchester s long term Asset Management Strategy and you will develop our short, medium and long term investment programmes. Leading a professional team to effectively carry out active asset management, asset data management, investment planning and surveying across both the residential and commercial property portfolio, you will lead smarter services that can influence the shape and use of our assets to meet the needs of our customers now and in the future. What we re looking for: Educated to degree level in a construction related discipline or equivalent through training/ experience Strong IT literacy and experience of harnessing advances in technology to change ways of working Excellent awareness and working knowledge of option appraisal models Experience of both residential and commercial property management Knowledge and experience of developing and maintaining asset management software systems; Sound knowledge of building maintenance and construction with the ability to provide technical and non-technical advice Proven experience of contracting and negotiating with clients and contracts together with a commercial and economical awareness A wider knowledge of housing law and housing strategy Good knowledge of business planning processes and lifecycle impacts on current and future budgets; Experience of staff supervision and management Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
Jan 21, 2026
Full time
Strategic Asset Manager Salary: £64,736 Location: Manchester - Agile Full Time, Permanent Closing Date: 30th January 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for a Strategic Asset Manager to join us! You ll implement One Manchester s long term Asset Management Strategy and you will develop our short, medium and long term investment programmes. Leading a professional team to effectively carry out active asset management, asset data management, investment planning and surveying across both the residential and commercial property portfolio, you will lead smarter services that can influence the shape and use of our assets to meet the needs of our customers now and in the future. What we re looking for: Educated to degree level in a construction related discipline or equivalent through training/ experience Strong IT literacy and experience of harnessing advances in technology to change ways of working Excellent awareness and working knowledge of option appraisal models Experience of both residential and commercial property management Knowledge and experience of developing and maintaining asset management software systems; Sound knowledge of building maintenance and construction with the ability to provide technical and non-technical advice Proven experience of contracting and negotiating with clients and contracts together with a commercial and economical awareness A wider knowledge of housing law and housing strategy Good knowledge of business planning processes and lifecycle impacts on current and future budgets; Experience of staff supervision and management Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
We are looking for experienced tax professionals to join our Corporate Tax team in Newcastle, at Associate Director level. Deloitte's Corporate Tax practice in the UK and globally is structured to meet the needs of our clients. As multinational and UK based companies navigate an increasingly challenging and complex tax landscape you will have the opportunity to provide tax advisory and compliance services to a range of clients, from scale up businesses to our largest and most complex UK headquartered and overseas inbound clients.Depending on your experience, typical work can include day to day tax advisory for the business and its shareholders, supporting on transactions, demergers, post-merger integration, cross-border restructuring, financing and business model change as well as compliance and reporting.Work with us and our network to be provide gold standard engagement management services and be the main point of contact for connecting our clients to the wider services Deloitte can offer. We have a dedicated team of tax professionals in Newcastle and our clients range from emerging growth businesses that have received their first rounds of venture capital investment, to private equity backed companies, large and long-established family businesses through to international inbound businesses headquartered around the globe.We work with exciting businesses disrupting the sectors in which they operate to significant multinational household names.Depending on your experience and areas of interest, you will have the opportunity to advise across all industry sectors supporting locally based clients as well as national and international widely known groups. As the most successful tax team in the North East we are always expanding and are looking for new people to join us. You might have experience in a compliance, advisory or transactions team.Either way, you will be excited by the idea of developing your skills and providing value to our clients throughout their lifecycle, whether that be assisting with compliance and reporting, organic growth, international expansion, M&A, refinancings, carve-outs or disposals. Successful candidates will join a national and international network of professionals. You will become part of a dynamic and successful team, and help the practice continue to grow the firm's presence. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values.Whatever we do, whereverwe arein the world, welead the way,serve with integrity,take care of each other,fosterinclusion, andcollaborate for measurable impact.These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost. Connect to your opportunity We are looking for an experienced tax professional to join our corporate tax teams in Newcastle. Expand your skill set and take the opportunity to establish deep client relationships and build your client portfolio with some of the most influential companies of today and the future in the largest corporate tax team in Newcastle. Joining our team will allow you to expand your client relationship skills and build on your tax compliance and advisory skills. We have a breadth and variety of work to offer across our dynamic client base, ranging from fast-growing businesses to companies with a substantial global footprint. Our Associate Directors take the lead on managing our client services.You will use your commercial awareness and professional expertise, along with leveraging the skills and expertise of others, to deliver the best possible experience and outcomes for our clients. We take individual development very seriously and as well as the opportunity to work on a range of diverse and challenging clients with direct interaction with the partners and in the team, you will also receive continuous on the job training.Our performance management process is structured, transparent and interactive, ensuring you receive ongoing supportive feedback to help you achieve your goals. You will be a confident team member and responsibilities will include: Ownership and development of existing client relationships and cultivation of new relationships Support senior team members and subject matter specialists in communication, marketing and delivery of a range of advisory services to clients Development of the technical and operational skill set of junior team members Managing and overseeing compliance, reporting and advisory projects, with regards to managing client and statutory deadlines, billing requirements and delegating effectively to your team Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Connect to your skills and professional experience Current or past experience in a practice firm ICAEW or CTA qualifications, or equivalent Desire to develop and become a key part in further growing an already successful team and business Strong communication skills - both written and oral Ability to plan and prioritise workload, meet deadlines and work well under pressure Able to take ownership and use initiative to resolve problems Ability to exercise appropriate level of judgement Drive and spirit to succeed and exceed our clients' expectations and a positive approach to personal development Strong business acumen and commercial awareness Ability to adapt to changes in the external environment rapidly and to respond to clients appropriately in this context Prioritise the importance teaming with colleagues and have the ability to build effective relationships at all levels Experience of delegation and interest and skills to develop more junior members of the team Connect to your business -Tax Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own. Tax Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "We advise some of the most prestigious clients in the world, so the work is really challenging and exciting. We also have a fantastic team of smart, driven people, and a supportive, entrepreneurial culture where everyone's encouraged to be bold, creative, and ambitious" -Oliver, Tax Our hybrid working policy You'll be based in Newcastle with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality . click apply for full job details
Jan 21, 2026
Full time
We are looking for experienced tax professionals to join our Corporate Tax team in Newcastle, at Associate Director level. Deloitte's Corporate Tax practice in the UK and globally is structured to meet the needs of our clients. As multinational and UK based companies navigate an increasingly challenging and complex tax landscape you will have the opportunity to provide tax advisory and compliance services to a range of clients, from scale up businesses to our largest and most complex UK headquartered and overseas inbound clients.Depending on your experience, typical work can include day to day tax advisory for the business and its shareholders, supporting on transactions, demergers, post-merger integration, cross-border restructuring, financing and business model change as well as compliance and reporting.Work with us and our network to be provide gold standard engagement management services and be the main point of contact for connecting our clients to the wider services Deloitte can offer. We have a dedicated team of tax professionals in Newcastle and our clients range from emerging growth businesses that have received their first rounds of venture capital investment, to private equity backed companies, large and long-established family businesses through to international inbound businesses headquartered around the globe.We work with exciting businesses disrupting the sectors in which they operate to significant multinational household names.Depending on your experience and areas of interest, you will have the opportunity to advise across all industry sectors supporting locally based clients as well as national and international widely known groups. As the most successful tax team in the North East we are always expanding and are looking for new people to join us. You might have experience in a compliance, advisory or transactions team.Either way, you will be excited by the idea of developing your skills and providing value to our clients throughout their lifecycle, whether that be assisting with compliance and reporting, organic growth, international expansion, M&A, refinancings, carve-outs or disposals. Successful candidates will join a national and international network of professionals. You will become part of a dynamic and successful team, and help the practice continue to grow the firm's presence. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values.Whatever we do, whereverwe arein the world, welead the way,serve with integrity,take care of each other,fosterinclusion, andcollaborate for measurable impact.These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost. Connect to your opportunity We are looking for an experienced tax professional to join our corporate tax teams in Newcastle. Expand your skill set and take the opportunity to establish deep client relationships and build your client portfolio with some of the most influential companies of today and the future in the largest corporate tax team in Newcastle. Joining our team will allow you to expand your client relationship skills and build on your tax compliance and advisory skills. We have a breadth and variety of work to offer across our dynamic client base, ranging from fast-growing businesses to companies with a substantial global footprint. Our Associate Directors take the lead on managing our client services.You will use your commercial awareness and professional expertise, along with leveraging the skills and expertise of others, to deliver the best possible experience and outcomes for our clients. We take individual development very seriously and as well as the opportunity to work on a range of diverse and challenging clients with direct interaction with the partners and in the team, you will also receive continuous on the job training.Our performance management process is structured, transparent and interactive, ensuring you receive ongoing supportive feedback to help you achieve your goals. You will be a confident team member and responsibilities will include: Ownership and development of existing client relationships and cultivation of new relationships Support senior team members and subject matter specialists in communication, marketing and delivery of a range of advisory services to clients Development of the technical and operational skill set of junior team members Managing and overseeing compliance, reporting and advisory projects, with regards to managing client and statutory deadlines, billing requirements and delegating effectively to your team Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Connect to your skills and professional experience Current or past experience in a practice firm ICAEW or CTA qualifications, or equivalent Desire to develop and become a key part in further growing an already successful team and business Strong communication skills - both written and oral Ability to plan and prioritise workload, meet deadlines and work well under pressure Able to take ownership and use initiative to resolve problems Ability to exercise appropriate level of judgement Drive and spirit to succeed and exceed our clients' expectations and a positive approach to personal development Strong business acumen and commercial awareness Ability to adapt to changes in the external environment rapidly and to respond to clients appropriately in this context Prioritise the importance teaming with colleagues and have the ability to build effective relationships at all levels Experience of delegation and interest and skills to develop more junior members of the team Connect to your business -Tax Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own. Tax Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "We advise some of the most prestigious clients in the world, so the work is really challenging and exciting. We also have a fantastic team of smart, driven people, and a supportive, entrepreneurial culture where everyone's encouraged to be bold, creative, and ambitious" -Oliver, Tax Our hybrid working policy You'll be based in Newcastle with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality . click apply for full job details
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Jan 21, 2026
Full time
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Senior C&I Engineer (Nuclear Defence) page is loaded Senior C&I Engineer (Nuclear Defence)locations: GB.Derby.4 Roundhouse Road: GB.Bristol.The Hub: GB.Sheffield.Concourse Waytime type: Full timeposted on: Posted Todayjob requisition id: R-146491 Job Description OverviewYou'll enjoy working with clients, colleagues and various stakeholders, simplifying concepts so that they can easily understand them and learn from your experience. You'll be a good communicator, proactive in liaising with clients to identify their needs and new opportunities for you and your team to support. You'll take ownership for the delivery of your work and your team and will be dependable, delivering on your commitments. You'll be a natural reviewing and producing high quality technical documentation while meeting delivery and cost requirements.This role offers the opportunity to work on exciting nuclear defence projects. This is an opportunity for you to take another step in your career as a Technical Leader. To benefit from the collective experience of the team and our clients, and drive innovative thinking, you'll work in a collaborative and supportive office/site environment for a minimum of half of your working week. About your team: The focus of our Nuclear business is our people and through them building and developing new long-term relationships with clients in the sector, of which we hold a number of long-term framework contracts through which we deliver our clients work. You'll be part of a truly diverse Control & Instrumentation team; we pride ourselves on coming from over 10 different countries with wide-ranging educational backgrounds. You will enjoy access to the industry's most significant players, and you'll have a varied work diet with the possibility to get involved in non-technical areas should you be interested in. We know that different people have different priorities, which is why we're here to support you. Flexible/hybrid working is a central part of our culture. So, talk to us about what's ideal for you - from reduced weeks to buying more leave over school holidays. And if you're returning from a career break, ask us how we can help you transition back into work with us. Your roleThe role will entail leading projects to deliver C&I solutions for the refurbishment and decommissioning of nuclear infrastructure. Day-to-day activities may include the following: Production of clear and concise technical reports. Review and verification of technical documentation produced by others. Production of Safety Case documentation. Technical Leadership of C&I teams on large projects or multi-discipline teams on simple projects. Delivery of technical solutions to complex problems. Regular communication with clients and stakeholders, building and nurturing strong relationships with them. Production of bids and proposals. You will take responsibility for the delivery of your work and your team. You will work closely with clients and stakeholders both remotely and from their premises. About youIn addition to having excellent communication and problem-solving skills, you will also be able to demonstrate the following: Relevant qualifications in electronic engineering, control engineering, safety-critical systems or equivalent. Senior technical practitioner able to demonstrate good engineering judgement and with extensive experience in using fundamental engineering skills while leading and developing others. Strong understanding of nuclear safety case requirements. Demonstrable experience in nuclear defence projects. Desirable Experience: Experience in functional safety and safety critical C&I systems design. An understanding of commercial and client management principles. Sound commercial acumen. Chartered status with a relevant professional institution. Proven record of delivering technically challenging projects. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Jan 21, 2026
Full time
Senior C&I Engineer (Nuclear Defence) page is loaded Senior C&I Engineer (Nuclear Defence)locations: GB.Derby.4 Roundhouse Road: GB.Bristol.The Hub: GB.Sheffield.Concourse Waytime type: Full timeposted on: Posted Todayjob requisition id: R-146491 Job Description OverviewYou'll enjoy working with clients, colleagues and various stakeholders, simplifying concepts so that they can easily understand them and learn from your experience. You'll be a good communicator, proactive in liaising with clients to identify their needs and new opportunities for you and your team to support. You'll take ownership for the delivery of your work and your team and will be dependable, delivering on your commitments. You'll be a natural reviewing and producing high quality technical documentation while meeting delivery and cost requirements.This role offers the opportunity to work on exciting nuclear defence projects. This is an opportunity for you to take another step in your career as a Technical Leader. To benefit from the collective experience of the team and our clients, and drive innovative thinking, you'll work in a collaborative and supportive office/site environment for a minimum of half of your working week. About your team: The focus of our Nuclear business is our people and through them building and developing new long-term relationships with clients in the sector, of which we hold a number of long-term framework contracts through which we deliver our clients work. You'll be part of a truly diverse Control & Instrumentation team; we pride ourselves on coming from over 10 different countries with wide-ranging educational backgrounds. You will enjoy access to the industry's most significant players, and you'll have a varied work diet with the possibility to get involved in non-technical areas should you be interested in. We know that different people have different priorities, which is why we're here to support you. Flexible/hybrid working is a central part of our culture. So, talk to us about what's ideal for you - from reduced weeks to buying more leave over school holidays. And if you're returning from a career break, ask us how we can help you transition back into work with us. Your roleThe role will entail leading projects to deliver C&I solutions for the refurbishment and decommissioning of nuclear infrastructure. Day-to-day activities may include the following: Production of clear and concise technical reports. Review and verification of technical documentation produced by others. Production of Safety Case documentation. Technical Leadership of C&I teams on large projects or multi-discipline teams on simple projects. Delivery of technical solutions to complex problems. Regular communication with clients and stakeholders, building and nurturing strong relationships with them. Production of bids and proposals. You will take responsibility for the delivery of your work and your team. You will work closely with clients and stakeholders both remotely and from their premises. About youIn addition to having excellent communication and problem-solving skills, you will also be able to demonstrate the following: Relevant qualifications in electronic engineering, control engineering, safety-critical systems or equivalent. Senior technical practitioner able to demonstrate good engineering judgement and with extensive experience in using fundamental engineering skills while leading and developing others. Strong understanding of nuclear safety case requirements. Demonstrable experience in nuclear defence projects. Desirable Experience: Experience in functional safety and safety critical C&I systems design. An understanding of commercial and client management principles. Sound commercial acumen. Chartered status with a relevant professional institution. Proven record of delivering technically challenging projects. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Client Operations Director - Mediabrands UK Location: London, England, United Kingdom Location: London, England, United Kingdom Agency: Mediabrands Capability Center - United Kingdom Ref#: 22523 Type of Contract: Temporary About Us IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM, Initiative and Mediahub and through its innovative marketing specialist companies Kinesso, Magna, Orion, Rapport and Mediabrands Content Studio. Mediabrands clients include many of the world's most recognisable and iconic brands from a broad portfolio of industry sectors. The company employs more than 13,000 marketing experts in more than 130 countries, representing the full diversity of humanity. For more information, please visit our website: . Role Description The Operations Centre of Excellence (CoE) provides best-in-class operational leadership across all areas of client delivery, ensuring consistent onboarding, governance, and excellence in execution. The Client Operations Director will play a pivotal senior role in this team - leading the seamless onboarding/ transition of new clients, driving operational delivery standards through roll out of Client Lifecycle Management for clients from Day 1, and providing tactical project management support to UK client teams where required. This role will also partner closely with the Growth team to provide operational and project management input to RFPs and new business pitches. Please note: we have two 6 month fixed term contracts available for this role. Key Responsibilities Lead the end-to-end onboarding of new clients using the established Onboarding Framework and governance standards. Create and oversee onboarding project plans, ensuring cross-craft alignment, risk management, and milestone delivery. Collaborate with Process & Governance and RSM teams to ensure all onboarding deliverables and documentation are accurate, compliant, and aligned with CLM and GCC processes. E2E/CLM Process within Transitions Day to day delivery of CLM Client adoption as part of all new client onboarding/transitions Support of any areas of new client led CLM process nuance. Coordination of CLM training to new client teams. Capture of local market client and agency new CLM operational requirements through close proximity to front line teams. Operational Project Management Provide tactical project management support for in-flight clients, stepping in to stabilise or accelerate CLM delivery performance where required. Act as project lead for larger UK clients when additional operational oversight or coordination is needed. Work closely with Client Leadership and specialist functions to troubleshoot operational barriers and implement improvements. Growth and RFP Support Partner with the Growth and Commercial teams to contribute operational expertise to client proposals, RFPs, and new business pitches. Develop and present delivery frameworks, operating and resourcing models, and all operational narratives for potential new clients. Create customised Transition plans as part of pitch/RFP responses. Cross-Functional Collaboration Partner closely with Process & Governance, Media Excellence, and RSM pillars to ensure a consistent operational approach across all clients. Act as an operational point of escalation for onboarding or client process issues, ensuring resolution through collaboration and governance. Support adoption and integration of Global Capability Centre (GCC) processes across onboarding and live clients. Reporting and Risk Management Track and report on onboarding progress, client satisfaction, and process adherence. Identify risk areas early and develop mitigation plans in partnership with operational and client teams. Feed learnings and data back into the broader Operations CoE to continuously refine frameworks and processes. Desired Skills & Experience Solid experience in operations, client onboarding, or project delivery in a fast-paced, multi-stakeholder environment (agency or consulting experience advantageous). Proven ability to lead complex client transitions or onboarding programmes. Excellent project management, communication, and stakeholder engagement Strong commercial acumen and understanding of operational risk management. Experience supporting new business processes, including contributing to proposals and operational design. About You Joining at a pivotal time of transformation within IPG Mediabrands and the wider industry, this role requires a hands on, senior operator who thrives at the intersection of delivery, governance, and client engagement. You're an experienced client facing leader with strong stakeholder management skills and project management skills, able to bring structure and calm to complex client models for onboarding and delivery. Ideally you have recent experience with onboarding clients into complex organisations or have been very close to the process. You'll combine operational discipline with commercial awareness, someone who understands how to translate strategy into clear, executable onboarding and delivery plans. You will be proactive, collaborative, and confident leading cross functional teams without formal line management authority. You'll be as comfortable leading a room of senior stakeholders as you are unblocking day to day delivery challenges, with a natural ability to connect people, simplify process, and maintain focus on quality and efficiency. Employee Transparency At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to Ninette at , if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. The Perks We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits: Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year Free breakfast and free lunch Early finish Fridays Core Hours (Mon Thurs, flexible start/finish times) Electric vehicle salary sacrifices car scheme Interest free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3 6% Generous Parental Leave & Pay Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!
Jan 21, 2026
Full time
Client Operations Director - Mediabrands UK Location: London, England, United Kingdom Location: London, England, United Kingdom Agency: Mediabrands Capability Center - United Kingdom Ref#: 22523 Type of Contract: Temporary About Us IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM, Initiative and Mediahub and through its innovative marketing specialist companies Kinesso, Magna, Orion, Rapport and Mediabrands Content Studio. Mediabrands clients include many of the world's most recognisable and iconic brands from a broad portfolio of industry sectors. The company employs more than 13,000 marketing experts in more than 130 countries, representing the full diversity of humanity. For more information, please visit our website: . Role Description The Operations Centre of Excellence (CoE) provides best-in-class operational leadership across all areas of client delivery, ensuring consistent onboarding, governance, and excellence in execution. The Client Operations Director will play a pivotal senior role in this team - leading the seamless onboarding/ transition of new clients, driving operational delivery standards through roll out of Client Lifecycle Management for clients from Day 1, and providing tactical project management support to UK client teams where required. This role will also partner closely with the Growth team to provide operational and project management input to RFPs and new business pitches. Please note: we have two 6 month fixed term contracts available for this role. Key Responsibilities Lead the end-to-end onboarding of new clients using the established Onboarding Framework and governance standards. Create and oversee onboarding project plans, ensuring cross-craft alignment, risk management, and milestone delivery. Collaborate with Process & Governance and RSM teams to ensure all onboarding deliverables and documentation are accurate, compliant, and aligned with CLM and GCC processes. E2E/CLM Process within Transitions Day to day delivery of CLM Client adoption as part of all new client onboarding/transitions Support of any areas of new client led CLM process nuance. Coordination of CLM training to new client teams. Capture of local market client and agency new CLM operational requirements through close proximity to front line teams. Operational Project Management Provide tactical project management support for in-flight clients, stepping in to stabilise or accelerate CLM delivery performance where required. Act as project lead for larger UK clients when additional operational oversight or coordination is needed. Work closely with Client Leadership and specialist functions to troubleshoot operational barriers and implement improvements. Growth and RFP Support Partner with the Growth and Commercial teams to contribute operational expertise to client proposals, RFPs, and new business pitches. Develop and present delivery frameworks, operating and resourcing models, and all operational narratives for potential new clients. Create customised Transition plans as part of pitch/RFP responses. Cross-Functional Collaboration Partner closely with Process & Governance, Media Excellence, and RSM pillars to ensure a consistent operational approach across all clients. Act as an operational point of escalation for onboarding or client process issues, ensuring resolution through collaboration and governance. Support adoption and integration of Global Capability Centre (GCC) processes across onboarding and live clients. Reporting and Risk Management Track and report on onboarding progress, client satisfaction, and process adherence. Identify risk areas early and develop mitigation plans in partnership with operational and client teams. Feed learnings and data back into the broader Operations CoE to continuously refine frameworks and processes. Desired Skills & Experience Solid experience in operations, client onboarding, or project delivery in a fast-paced, multi-stakeholder environment (agency or consulting experience advantageous). Proven ability to lead complex client transitions or onboarding programmes. Excellent project management, communication, and stakeholder engagement Strong commercial acumen and understanding of operational risk management. Experience supporting new business processes, including contributing to proposals and operational design. About You Joining at a pivotal time of transformation within IPG Mediabrands and the wider industry, this role requires a hands on, senior operator who thrives at the intersection of delivery, governance, and client engagement. You're an experienced client facing leader with strong stakeholder management skills and project management skills, able to bring structure and calm to complex client models for onboarding and delivery. Ideally you have recent experience with onboarding clients into complex organisations or have been very close to the process. You'll combine operational discipline with commercial awareness, someone who understands how to translate strategy into clear, executable onboarding and delivery plans. You will be proactive, collaborative, and confident leading cross functional teams without formal line management authority. You'll be as comfortable leading a room of senior stakeholders as you are unblocking day to day delivery challenges, with a natural ability to connect people, simplify process, and maintain focus on quality and efficiency. Employee Transparency At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to Ninette at , if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. The Perks We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits: Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year Free breakfast and free lunch Early finish Fridays Core Hours (Mon Thurs, flexible start/finish times) Electric vehicle salary sacrifices car scheme Interest free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3 6% Generous Parental Leave & Pay Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!
