Overview This vacancy is open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules. We are currently looking for an Organisational Change Partner to join our Strategic Programme Delivery Team within the Strategy group. This is a full-time opportunity, on a fixed term contract until 31st March 2027. Internal move, temporary promotion or loans will be considered. The role will be based at 10 South Colonnade, Canary Wharf, London, E14 4PU. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are implementing a flexible, hybrid way of working, with a minimum of 8 days per month onsite to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs and can flex up to 12 days a month, with the remainder of time worked remotely or in the office. Some roles will need to be on site more regularly. Who are we? The Medicines and Healthcare products Regulatory Agency enhances and improves the health of millions of people every day through the regulation of medicines and medical devices, underpinned by science and research. Strategic Programme Delivery oversees governance and performance of programmes and projects delivering strategic change for the Agency, ensuring compliance to standards and best practice for programme and project delivery. The team manages service transformation execution, change, delivery performance, financial performance, benefits and risk performance, and ensures projects realise the benefits of a new Future Operating Model. It drives modernisation, automation and risk proportionality, and develops capability to deliver a culture of continuous improvement while aligning with the agency's strategic change objectives. What's the role? The role will drive the people-related transition to and embedding of strategic projects and programmes, including roles, capabilities and ways of working. The role will support the Head of Strategic Change to ensure all Agency colleagues understand the change journey, the reasons for change and what change means for them. It will also involve managing change impacts and the process to transition from the current to the future state through embedding behaviour change. Key responsibilities: Change Management - Drives the sustainable and human-centric change management approach, including planning, managing and embedding change by engaging with all impacted business groups and stakeholder levels across the Agency Stakeholder Management - Manages stakeholder groups across the Agency (including senior stakeholders and disengaged groups) to support human-centric change management and develop strategic relationships Culture Change - Works with the Head of Strategic Change to support positive culture change through targeted interventions across the whole system Organisation Change - Drives the change aspect of organisational change activity to improve processes, measures and accountabilities to optimise ways of working and enable business results Who are we looking for? Oursuccessful candidate will demonstrate the following. Change Management - A demonstrable record of applying change management theory and skills, with the ability to lead change across projects involving cross-organisational and external teams, anticipating risks and delivering high standard of customer service Working Together - Collaboration skills to build productive relationships with senior colleagues across the network to achieve shared objectives Communicating and Influencing - Excellent written and oral communication, with the ability to influence and challenge at all levels Developing Self and Others - A confident self-starter who can operate independently, manage priorities and also work within a team Stakeholder Management - Experience of engaging and supporting senior stakeholders in making evidence-based decisions Person Specification Method of assessment: A = Application, T = Test, I = Interview, P = Presentation Behaviour Criteria: Working Together - Demonstrate collaboration skills across functions to achieve objectives (I) Communicating and Influencing - Excellent communication and interpersonal skills (I) Developing Self and Others - Self-starter who can operate independently and also work in a team (I) Experience Criteria: Stakeholder Management - Experience engaging senior stakeholders in evidence-based decisions (A, I) Technical Criteria: Change Management - Demonstrable ability to lead change across projects with cross-organisational teams (A, P) Strengths Criteria Organiser - Planning and preparedness with focus on time and productivity (I) Challenger - Brings fresh perspectives and considers multiple viewpoints (I) Adaptable - Flexible and adaptable to change If you would like to find out more about this opportunity, please read our Job Description and Person Specification. Please note: The job description may not open in some internet browsers. Use Chrome or Microsoft Edge. If you have issues viewing the job description, contact . The selection process We use the Civil Service Success Profiles to assess our candidates. Online application, including questions based on Behaviour, Experience and Technical Success Profiles. Ensure all application questions are completed in full; applications may not be considered if any responses are left blank. Our applications are CV blind, and Hiring Managers will not access CVs when reviewing applications. Presentations, interviews and other assessments follow with information provided at the stage. In the instance of high applications, an initial sift may be based on the lead criterion of Change Management. Closing date: 1st March 2026. Shortlisting from 2nd March 2026. Interview date from 17th March 2026. If you require disability-related adjustments, please contact . Closing notes on eligibility: Applicants will be assessed against UK immigration requirements and Civil Service nationality rules. Some roles require vaccinations or health surveillance. See the job for full details.
Feb 07, 2026
Full time
Overview This vacancy is open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules. We are currently looking for an Organisational Change Partner to join our Strategic Programme Delivery Team within the Strategy group. This is a full-time opportunity, on a fixed term contract until 31st March 2027. Internal move, temporary promotion or loans will be considered. The role will be based at 10 South Colonnade, Canary Wharf, London, E14 4PU. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are implementing a flexible, hybrid way of working, with a minimum of 8 days per month onsite to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs and can flex up to 12 days a month, with the remainder of time worked remotely or in the office. Some roles will need to be on site more regularly. Who are we? The Medicines and Healthcare products Regulatory Agency enhances and improves the health of millions of people every day through the regulation of medicines and medical devices, underpinned by science and research. Strategic Programme Delivery oversees governance and performance of programmes and projects delivering strategic change for the Agency, ensuring compliance to standards and best practice for programme and project delivery. The team manages service transformation execution, change, delivery performance, financial performance, benefits and risk performance, and ensures projects realise the benefits of a new Future Operating Model. It drives modernisation, automation and risk proportionality, and develops capability to deliver a culture of continuous improvement while aligning with the agency's strategic change objectives. What's the role? The role will drive the people-related transition to and embedding of strategic projects and programmes, including roles, capabilities and ways of working. The role will support the Head of Strategic Change to ensure all Agency colleagues understand the change journey, the reasons for change and what change means for them. It will also involve managing change impacts and the process to transition from the current to the future state through embedding behaviour change. Key responsibilities: Change Management - Drives the sustainable and human-centric change management approach, including planning, managing and embedding change by engaging with all impacted business groups and stakeholder levels across the Agency Stakeholder Management - Manages stakeholder groups across the Agency (including senior stakeholders and disengaged groups) to support human-centric change management and develop strategic relationships Culture Change - Works with the Head of Strategic Change to support positive culture change through targeted interventions across the whole system Organisation Change - Drives the change aspect of organisational change activity to improve processes, measures and accountabilities to optimise ways of working and enable business results Who are we looking for? Oursuccessful candidate will demonstrate the following. Change Management - A demonstrable record of applying change management theory and skills, with the ability to lead change across projects involving cross-organisational and external teams, anticipating risks and delivering high standard of customer service Working Together - Collaboration skills to build productive relationships with senior colleagues across the network to achieve shared objectives Communicating and Influencing - Excellent written and oral communication, with the ability to influence and challenge at all levels Developing Self and Others - A confident self-starter who can operate independently, manage priorities and also work within a team Stakeholder Management - Experience of engaging and supporting senior stakeholders in making evidence-based decisions Person Specification Method of assessment: A = Application, T = Test, I = Interview, P = Presentation Behaviour Criteria: Working Together - Demonstrate collaboration skills across functions to achieve objectives (I) Communicating and Influencing - Excellent communication and interpersonal skills (I) Developing Self and Others - Self-starter who can operate independently and also work in a team (I) Experience Criteria: Stakeholder Management - Experience engaging senior stakeholders in evidence-based decisions (A, I) Technical Criteria: Change Management - Demonstrable ability to lead change across projects with cross-organisational teams (A, P) Strengths Criteria Organiser - Planning and preparedness with focus on time and productivity (I) Challenger - Brings fresh perspectives and considers multiple viewpoints (I) Adaptable - Flexible and adaptable to change If you would like to find out more about this opportunity, please read our Job Description and Person Specification. Please note: The job description may not open in some internet browsers. Use Chrome or Microsoft Edge. If you have issues viewing the job description, contact . The selection process We use the Civil Service Success Profiles to assess our candidates. Online application, including questions based on Behaviour, Experience and Technical Success Profiles. Ensure all application questions are completed in full; applications may not be considered if any responses are left blank. Our applications are CV blind, and Hiring Managers will not access CVs when reviewing applications. Presentations, interviews and other assessments follow with information provided at the stage. In the instance of high applications, an initial sift may be based on the lead criterion of Change Management. Closing date: 1st March 2026. Shortlisting from 2nd March 2026. Interview date from 17th March 2026. If you require disability-related adjustments, please contact . Closing notes on eligibility: Applicants will be assessed against UK immigration requirements and Civil Service nationality rules. Some roles require vaccinations or health surveillance. See the job for full details.
Supported Living Service Lead (Surrey) - Must Be A Driver £35,000 per annum Benefits of being a CareTech Employee: We offer Permanent contracts 37.5 hrs per week We provide a full induction programme to Care Certificate Standards We provide FREE training to achieve nationally recognised qualifications in Social Care Career progression path within the company Competitive rates of pay Employee Assistance Helpline Flexible Additional Holiday Purchase Scheme DBS check paid by CareTech prior to starting with us Company Pension Free on-site parking Main Duties and Responsibilities: Lead and direct the day-to-day operational management of the schemes, ensuring that available resources are used effectively to enable the provision of a good quality service with support from the registered manager Ensure that all staff working within the home receive regular supervision, in accordance with CareTech's Policy. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice. Ensure that the homes offer a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs. Take a lead role for risk analysis within the homes, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary. Ensure that all steps are taken to maintain the health of people living within the homes. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary. Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner. Work with the Registered Manager and Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required. Participate, as required, in the formulation of budgets, and to monitor expenditure in specific budget headings, as required. Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities. Be accountable for the management of the Home's petty cash float and any monies/valuables belonging to service users kept within the home. Participate in the Area's on-call management system as required. Ensure that the home is run in accordance with good Health & Safety practice and legal requirements. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised. Ensure that good communication networks are maintained within the home, upwards within CareTech's management structure, and sideways to relevant others. Support the Company's Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be. Ensure that all staff within the Home are aware of, and adhere to, CareTech's Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required. Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. The Successful Candidate for the role will have: Diploma (or equivalent) in Health and Social Care or be willing to work towards. Experience in supporting adults with challenging behaviour, learning disabilities and mental health issues. The ability to keep calm under pressure. Confidence to work alone and as part of a team. Excellent communication skills. The passion to work with vulnerable Adults. The desire and commitment to succeed in this role.
Feb 07, 2026
Full time
Supported Living Service Lead (Surrey) - Must Be A Driver £35,000 per annum Benefits of being a CareTech Employee: We offer Permanent contracts 37.5 hrs per week We provide a full induction programme to Care Certificate Standards We provide FREE training to achieve nationally recognised qualifications in Social Care Career progression path within the company Competitive rates of pay Employee Assistance Helpline Flexible Additional Holiday Purchase Scheme DBS check paid by CareTech prior to starting with us Company Pension Free on-site parking Main Duties and Responsibilities: Lead and direct the day-to-day operational management of the schemes, ensuring that available resources are used effectively to enable the provision of a good quality service with support from the registered manager Ensure that all staff working within the home receive regular supervision, in accordance with CareTech's Policy. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice. Ensure that the homes offer a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs. Take a lead role for risk analysis within the homes, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary. Ensure that all steps are taken to maintain the health of people living within the homes. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary. Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner. Work with the Registered Manager and Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required. Participate, as required, in the formulation of budgets, and to monitor expenditure in specific budget headings, as required. Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities. Be accountable for the management of the Home's petty cash float and any monies/valuables belonging to service users kept within the home. Participate in the Area's on-call management system as required. Ensure that the home is run in accordance with good Health & Safety practice and legal requirements. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised. Ensure that good communication networks are maintained within the home, upwards within CareTech's management structure, and sideways to relevant others. Support the Company's Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be. Ensure that all staff within the Home are aware of, and adhere to, CareTech's Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required. Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. The Successful Candidate for the role will have: Diploma (or equivalent) in Health and Social Care or be willing to work towards. Experience in supporting adults with challenging behaviour, learning disabilities and mental health issues. The ability to keep calm under pressure. Confidence to work alone and as part of a team. Excellent communication skills. The passion to work with vulnerable Adults. The desire and commitment to succeed in this role.
Global Banking & Markets, Capital Solutions Group, Leveraged Finance, Vice President, London Job Description Our European Leveraged Finance Group originates, structures and executes bank loan, high yield bond and bridge financings supporting both corporate clients and financial sponsors. Typical such transactions include leveraged buyouts, mergers and acquisitions (both buy side and "stapled" financings for sell sides), refinancings, recapitalizations, and restructurings. The group advises financial sponsors and sub-investment grade corporate issuers around the world, providing capital structure advice and committed capital in support of strategic transactions. The group is aligned by industry and works closely with many areas across the firm including Investment Banking sector and country coverage teams, other financing group teams (corporate derivatives, liability management, equity capital), asset management, credit and ratings advisory, sales and trading, high yield credit research, and other stakeholders. Leveraged Finance is a fast-paced, markets-focused, and deal-driven environment where a successful candidate will need to be able to multi-task across multiple different workstreams and projects each day. The role offers the opportunity to take on significant responsibility, lead complex transactions, and mentor junior team members. Day-to-Day Responsibilities: Lead and manage the advisory process for clients on complex financing solutions, including acquisitions, capital return strategies, working capital management, and refinancing needs. Drive client coverage efforts and independently manage client dialogue, including the origination, preparation, and delivery of sophisticated client materials. Oversee the drafting and finalization of debt investor marketing materials and manage all external deal processes, including leading the preparation of offering memoranda/information memos, managing rating agency relationships, coordinating roadshow logistics, and directly addressing complex debt investor queries. Lead legal structuring discussions and critically review complex legal documentation, ensuring alignment with commercial terms and client objectives throughout live deal execution. Collaborate strategically with the syndicate desk on deal pricing, structuring, and execution, taking a lead role in investor diligence and marketing efforts, and managing key investor relationships. Manage and coordinate comprehensive internal deal processes, including overseeing business, financial, and legal diligence, proactively engaging and educating internal risk and control groups, and serving as a primary liaison across various firm divisions. Take ownership of authoring and coordinating all committee documents for debt underwriting (loan and bond deals) and principal lending (relationship loans), ensuring timely and accurate submissions. Mentor, train, and develop junior team members (Analysts and Associates), providing guidance on financial modeling, market analysis, and deal execution best practices. Contribute to business development initiatives, identifying new opportunities and assisting in strategic planning for the group. Basic Qualifications: Bachelor's degree and a minimum of 5-7 years of relevant experience in investment banking, leveraged finance, or a comparable financial advisory role, demonstrating a strong track record of deal execution; OR MBA or equivalent graduate degree in a financial discipline PLUS a minimum of 3-5 years of relevant post-MBA experience. Preferred Qualifications: Demonstrated expertise in complex financial modeling, valuation, and credit analysis, with advanced proficiency in Excel and other financial software. Proven ability to lead and manage multiple transactions simultaneously from origination to close. Exceptional communication, presentation, and negotiation skills, capable of engaging effectively with senior clients and internal stakeholders. Strong leadership potential with experience in mentoring junior staff. Deep understanding of European leveraged finance markets, products, and regulatory landscape. Job Info Job Identification 161264 Job Category Vice President Posting Date 02/05/2026, 10:46 AM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer. Learn More
Feb 07, 2026
Full time
Global Banking & Markets, Capital Solutions Group, Leveraged Finance, Vice President, London Job Description Our European Leveraged Finance Group originates, structures and executes bank loan, high yield bond and bridge financings supporting both corporate clients and financial sponsors. Typical such transactions include leveraged buyouts, mergers and acquisitions (both buy side and "stapled" financings for sell sides), refinancings, recapitalizations, and restructurings. The group advises financial sponsors and sub-investment grade corporate issuers around the world, providing capital structure advice and committed capital in support of strategic transactions. The group is aligned by industry and works closely with many areas across the firm including Investment Banking sector and country coverage teams, other financing group teams (corporate derivatives, liability management, equity capital), asset management, credit and ratings advisory, sales and trading, high yield credit research, and other stakeholders. Leveraged Finance is a fast-paced, markets-focused, and deal-driven environment where a successful candidate will need to be able to multi-task across multiple different workstreams and projects each day. The role offers the opportunity to take on significant responsibility, lead complex transactions, and mentor junior team members. Day-to-Day Responsibilities: Lead and manage the advisory process for clients on complex financing solutions, including acquisitions, capital return strategies, working capital management, and refinancing needs. Drive client coverage efforts and independently manage client dialogue, including the origination, preparation, and delivery of sophisticated client materials. Oversee the drafting and finalization of debt investor marketing materials and manage all external deal processes, including leading the preparation of offering memoranda/information memos, managing rating agency relationships, coordinating roadshow logistics, and directly addressing complex debt investor queries. Lead legal structuring discussions and critically review complex legal documentation, ensuring alignment with commercial terms and client objectives throughout live deal execution. Collaborate strategically with the syndicate desk on deal pricing, structuring, and execution, taking a lead role in investor diligence and marketing efforts, and managing key investor relationships. Manage and coordinate comprehensive internal deal processes, including overseeing business, financial, and legal diligence, proactively engaging and educating internal risk and control groups, and serving as a primary liaison across various firm divisions. Take ownership of authoring and coordinating all committee documents for debt underwriting (loan and bond deals) and principal lending (relationship loans), ensuring timely and accurate submissions. Mentor, train, and develop junior team members (Analysts and Associates), providing guidance on financial modeling, market analysis, and deal execution best practices. Contribute to business development initiatives, identifying new opportunities and assisting in strategic planning for the group. Basic Qualifications: Bachelor's degree and a minimum of 5-7 years of relevant experience in investment banking, leveraged finance, or a comparable financial advisory role, demonstrating a strong track record of deal execution; OR MBA or equivalent graduate degree in a financial discipline PLUS a minimum of 3-5 years of relevant post-MBA experience. Preferred Qualifications: Demonstrated expertise in complex financial modeling, valuation, and credit analysis, with advanced proficiency in Excel and other financial software. Proven ability to lead and manage multiple transactions simultaneously from origination to close. Exceptional communication, presentation, and negotiation skills, capable of engaging effectively with senior clients and internal stakeholders. Strong leadership potential with experience in mentoring junior staff. Deep understanding of European leveraged finance markets, products, and regulatory landscape. Job Info Job Identification 161264 Job Category Vice President Posting Date 02/05/2026, 10:46 AM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer. Learn More
About the team Our vision is to meet the needs of young people who face challenges in education, their community or home life, to ensure a successful transition to adulthood. Hertfordshire County Council Services for Young People (HCC SfYP) supports young people to achieve their potential by delivering high-quality youth work, careers education, information, advice and guidance, as well as work-related learning and work experience opportunities. We review and maintain Education, Health and Care Plans (EHCPs) for young people aged 16 and over, ensuring they receive the support they need post year 11. The service works in schools, colleges, community venues and young people's centres, using a variety of approaches and methods during the day, evenings and weekends. About the role Responsible for a multi-disciplinary team of Careers Education IAG Advisers, Youth Workers, EHCP Coordinators, Employment Training Advisers, and other professionals. You will have recent and relevant expertise in operational performance, with a proven ability to drive a culture of high achievement and continuous improvement. As a member of the senior leadership team, you will have countywide strategic and delivery responsibilities for service priority areas. In addition to core funded work, the team delivers contracted services in schools and colleges including careers guidance and work-related learning. You will demonstrate strong leadership; be innovative, flexible, motivational, have good attention to detail, work at speed, and can engage and negotiate with a wide range of partners. About you Essential Degree or higher education qualification in a relevant field Strong leadership and current successful operational performance management experience Thrive in a fast-moving multidisciplinary environment - successfully achieving deadlines, at pace. Full UK Driving Licence and daily access to a vehicle. ICT competent including data and performance analysis Desirable A National JNC qualification in Informal Education / Youth Work or a Level 6 Careers Guidance qualification, demonstrating professional expertise in Youth Work and or Careers Education. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is within the Community Services, level COM14 job profile. Please locate this via: Job profiles - Community services To hear more about this opportunity please contact for an informal discussion about the role. Interview Date: 11th March (in person)
Feb 07, 2026
Full time
About the team Our vision is to meet the needs of young people who face challenges in education, their community or home life, to ensure a successful transition to adulthood. Hertfordshire County Council Services for Young People (HCC SfYP) supports young people to achieve their potential by delivering high-quality youth work, careers education, information, advice and guidance, as well as work-related learning and work experience opportunities. We review and maintain Education, Health and Care Plans (EHCPs) for young people aged 16 and over, ensuring they receive the support they need post year 11. The service works in schools, colleges, community venues and young people's centres, using a variety of approaches and methods during the day, evenings and weekends. About the role Responsible for a multi-disciplinary team of Careers Education IAG Advisers, Youth Workers, EHCP Coordinators, Employment Training Advisers, and other professionals. You will have recent and relevant expertise in operational performance, with a proven ability to drive a culture of high achievement and continuous improvement. As a member of the senior leadership team, you will have countywide strategic and delivery responsibilities for service priority areas. In addition to core funded work, the team delivers contracted services in schools and colleges including careers guidance and work-related learning. You will demonstrate strong leadership; be innovative, flexible, motivational, have good attention to detail, work at speed, and can engage and negotiate with a wide range of partners. About you Essential Degree or higher education qualification in a relevant field Strong leadership and current successful operational performance management experience Thrive in a fast-moving multidisciplinary environment - successfully achieving deadlines, at pace. Full UK Driving Licence and daily access to a vehicle. ICT competent including data and performance analysis Desirable A National JNC qualification in Informal Education / Youth Work or a Level 6 Careers Guidance qualification, demonstrating professional expertise in Youth Work and or Careers Education. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is within the Community Services, level COM14 job profile. Please locate this via: Job profiles - Community services To hear more about this opportunity please contact for an informal discussion about the role. Interview Date: 11th March (in person)
Oxford University Hospitals NHS Foundation Trust
Oxford, Oxfordshire
The Oxford University Hospitals NHS Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. A whole time post as consultant in paediatric surgery with on call paediatric surgery and urology commitments is available now at the Oxford University Hospitals NHS Trust. This is a substantive Consultant post. The base site for the successful candidate will be The John Radcliffe Hospital (JR). The JR provides acute medical and surgical services including trauma, intensive care and cardiothoracic services. It is the largest of the Trust's hospitals and includes Children's Hospital, Eye Hospital, Heart Centre, West Wing and the Women's Centre. Candidates are highly recommended to visit the department and hospital, and are invited to contact Mr. Merrill McHoney, Consultant Paediatric Surgeon and lead for paediatric surgery; or Mr. Alex Lee, Clinical Director of Children's Services. Tel: . Main duties of the job The post-holder's duties will primarily be at the Surgical Elective Centre and the West Wing at Oxford University Hospitals NHS Foundation Trust, but it is a condition of the appointment that they be willing to work in any of the Trust's locations. The post-holder will contribute to the provision of tertiary level paediatric surgical care and, as part of the acute rota (1:7.5), provide acute general and neonatal surgery. They will work closely with other members of the paediatric surgery and urology teams, including clinical nurse specialists, to deliver high level care for children and families from the region and beyond. The post-holder will have clinical support from trainees, trust doctors and foundation doctors in delivering this care. The post-holder will need to travel to different sites - e.g. Horton Hospital, Chipping Norton and Northampton Hospital - within our ODN for theatre sessions and clinics. Appropriate travel time will be permitted. Working for our organisation The trust provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Our values, standards and behaviours define the quality of care we offer and underpin the highest standards of professionalism. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel. Detailed job description and main responsibilities Clinical care will involve providing tertiary paediatric surgical care and managing complex gastrointestinal surgery, including laparoscopic and endoscopic procedures. The post-holder will participate in teaching, training and research programmes for clinical students, junior doctors and in clinical examinations as part of everyday clinical activity. Clinical governance activities - audit, effectiveness, risk management, quality improvement - will be undertaken as required by the Trust and external accrediting bodies. The post-holder will be expected to keep up to date with the relevant area of practice, undertake study leave if required and maintain professional administrative and time management skills. Person specification Full UK GMC Registration with License to Practice Accreditation in Paediatric Surgery and on specialist register or within 6 months of the AAC Entry on the GMC Specialist Register via CCT (proposed CCT date within 6 months of interview) or CESR (within 6 months of interview date) Clinical training and experience equivalent to that required for gaining UK CCT in Paediatric Surgery Experience of complex gastrointestinal surgery Competency to perform key paediatric surgical open operations, experience in laparoscopic and endoscopic procedures Evidence of ability to make decisions at consultant level and manage complex clinical problems Excellent leadership skills; evidence of leading a clinical team in a teaching hospital Effective administrative and time management skills Able to adapt to changing circumstances and cope effectively with pressure Experience of formal and informal contributions to teaching and training Higher medical degree (DM, DPhil, PhD) Advanced paediatric laparoscopic skills Experience of transitional care implementation in adolescent paediatric surgery interface Evidence of development of neonatal and paediatric surgical protocols Contribution to protocol development in paediatric surgery, either published or evidenced in local hospital or public domain Education qualification or training COVID 19 The COVID 19 vaccination remains the best way to protect yourself, your family, your colleagues and our patients. Whilst it is not a condition of employment, we encourage staff to get vaccinated and will be checking vaccination status of new starters. Candidate contact Mr. Merrill McHoney, Paediatric Surgeon and lead for Paediatric surgery - Email: - Tel: Mr. Alex Lee, Consultant Paediatric Surgeon and Clinical Director of Children's Services - Email: - Tel:
Feb 06, 2026
Full time
The Oxford University Hospitals NHS Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. A whole time post as consultant in paediatric surgery with on call paediatric surgery and urology commitments is available now at the Oxford University Hospitals NHS Trust. This is a substantive Consultant post. The base site for the successful candidate will be The John Radcliffe Hospital (JR). The JR provides acute medical and surgical services including trauma, intensive care and cardiothoracic services. It is the largest of the Trust's hospitals and includes Children's Hospital, Eye Hospital, Heart Centre, West Wing and the Women's Centre. Candidates are highly recommended to visit the department and hospital, and are invited to contact Mr. Merrill McHoney, Consultant Paediatric Surgeon and lead for paediatric surgery; or Mr. Alex Lee, Clinical Director of Children's Services. Tel: . Main duties of the job The post-holder's duties will primarily be at the Surgical Elective Centre and the West Wing at Oxford University Hospitals NHS Foundation Trust, but it is a condition of the appointment that they be willing to work in any of the Trust's locations. The post-holder will contribute to the provision of tertiary level paediatric surgical care and, as part of the acute rota (1:7.5), provide acute general and neonatal surgery. They will work closely with other members of the paediatric surgery and urology teams, including clinical nurse specialists, to deliver high level care for children and families from the region and beyond. The post-holder will have clinical support from trainees, trust doctors and foundation doctors in delivering this care. The post-holder will need to travel to different sites - e.g. Horton Hospital, Chipping Norton and Northampton Hospital - within our ODN for theatre sessions and clinics. Appropriate travel time will be permitted. Working for our organisation The trust provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Our values, standards and behaviours define the quality of care we offer and underpin the highest standards of professionalism. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel. Detailed job description and main responsibilities Clinical care will involve providing tertiary paediatric surgical care and managing complex gastrointestinal surgery, including laparoscopic and endoscopic procedures. The post-holder will participate in teaching, training and research programmes for clinical students, junior doctors and in clinical examinations as part of everyday clinical activity. Clinical governance activities - audit, effectiveness, risk management, quality improvement - will be undertaken as required by the Trust and external accrediting bodies. The post-holder will be expected to keep up to date with the relevant area of practice, undertake study leave if required and maintain professional administrative and time management skills. Person specification Full UK GMC Registration with License to Practice Accreditation in Paediatric Surgery and on specialist register or within 6 months of the AAC Entry on the GMC Specialist Register via CCT (proposed CCT date within 6 months of interview) or CESR (within 6 months of interview date) Clinical training and experience equivalent to that required for gaining UK CCT in Paediatric Surgery Experience of complex gastrointestinal surgery Competency to perform key paediatric surgical open operations, experience in laparoscopic and endoscopic procedures Evidence of ability to make decisions at consultant level and manage complex clinical problems Excellent leadership skills; evidence of leading a clinical team in a teaching hospital Effective administrative and time management skills Able to adapt to changing circumstances and cope effectively with pressure Experience of formal and informal contributions to teaching and training Higher medical degree (DM, DPhil, PhD) Advanced paediatric laparoscopic skills Experience of transitional care implementation in adolescent paediatric surgery interface Evidence of development of neonatal and paediatric surgical protocols Contribution to protocol development in paediatric surgery, either published or evidenced in local hospital or public domain Education qualification or training COVID 19 The COVID 19 vaccination remains the best way to protect yourself, your family, your colleagues and our patients. Whilst it is not a condition of employment, we encourage staff to get vaccinated and will be checking vaccination status of new starters. Candidate contact Mr. Merrill McHoney, Paediatric Surgeon and lead for Paediatric surgery - Email: - Tel: Mr. Alex Lee, Consultant Paediatric Surgeon and Clinical Director of Children's Services - Email: - Tel:
Job ID: Amazon UK Services Ltd. This is a part-time (20-30 hours per week) fixed-term contract position for 10-11 months. We welcome candidates seeking part-time opportunities and are open to discussing flexible arrangements, including the possibility of starting full-time with a transition to reduced hours. Overview Amazon Operations is looking for a detail-oriented, methodical, technically skilled, innovative, hands-on, and customer-obsessed Sr. Program Manager. In this role, you will encourage innovation in Amazon's operations network. You will be responsible for defining, scoping and implementing completely new ideas to deliver the highest quality customer experience while minimizing cost and improving speed of service. You will work on defining the business strategy to transform the current operations environment while influencing Senior Leadership on the direction for the operations business. The programs you run will have a direct impact on our Fulfilment centre, Sortation Centre or Delivery Station operational processes, working across first, middle and final mile operations. The Program Manager determines strategy, prioritizes projects/initiatives and feature sets, as well as align and sets stakeholders expectations for Amazon. This requires interaction with a wide range of internal and external stakeholders, including finance, customer service, HR and technical teams. Responsibilities You will have the full ownership of a program from the scoping/creation until the implementation. You will work closely with a team of Sr. Program and Product Managers to coordinate the collection and implementation of requirements, ensure alignment with corporate goals and contractual obligations. You will need to define, prioritize and plan the resources and technical requirements needed for programs to be delivered on time. You will work with external stakeholders in order to generate program adoption and ensure an effective implementation. You will write and review business cases, perform supporting research and analysis, write specifications, and define the product development from design to release. You will be required to have clear, precise, and regular communication with all stakeholders. This includes ongoing project/program status reports as well as capturing requirements. You will retrieve and analyse data using Excel, Access, SQL or other data management systems. You will monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program. Ideal candidates will be good communicators, curious, highly motivated and effective within distributed teams. Basic Qualifications Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Experience in program or project management Preferred Qualifications Experience leading process improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: February 3, 2026 (Updated 1 day ago)
Feb 06, 2026
Full time
Job ID: Amazon UK Services Ltd. This is a part-time (20-30 hours per week) fixed-term contract position for 10-11 months. We welcome candidates seeking part-time opportunities and are open to discussing flexible arrangements, including the possibility of starting full-time with a transition to reduced hours. Overview Amazon Operations is looking for a detail-oriented, methodical, technically skilled, innovative, hands-on, and customer-obsessed Sr. Program Manager. In this role, you will encourage innovation in Amazon's operations network. You will be responsible for defining, scoping and implementing completely new ideas to deliver the highest quality customer experience while minimizing cost and improving speed of service. You will work on defining the business strategy to transform the current operations environment while influencing Senior Leadership on the direction for the operations business. The programs you run will have a direct impact on our Fulfilment centre, Sortation Centre or Delivery Station operational processes, working across first, middle and final mile operations. The Program Manager determines strategy, prioritizes projects/initiatives and feature sets, as well as align and sets stakeholders expectations for Amazon. This requires interaction with a wide range of internal and external stakeholders, including finance, customer service, HR and technical teams. Responsibilities You will have the full ownership of a program from the scoping/creation until the implementation. You will work closely with a team of Sr. Program and Product Managers to coordinate the collection and implementation of requirements, ensure alignment with corporate goals and contractual obligations. You will need to define, prioritize and plan the resources and technical requirements needed for programs to be delivered on time. You will work with external stakeholders in order to generate program adoption and ensure an effective implementation. You will write and review business cases, perform supporting research and analysis, write specifications, and define the product development from design to release. You will be required to have clear, precise, and regular communication with all stakeholders. This includes ongoing project/program status reports as well as capturing requirements. You will retrieve and analyse data using Excel, Access, SQL or other data management systems. You will monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program. Ideal candidates will be good communicators, curious, highly motivated and effective within distributed teams. Basic Qualifications Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Experience in program or project management Preferred Qualifications Experience leading process improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: February 3, 2026 (Updated 1 day ago)
Job Title:Transition Project Health and Safety Lead Type:Full Time, Permanent Salary:£66,982.50 Location:Edmonton, London About LondonEnergy At LondonEnergy, we're proud of our vital role in managing North London's waste and protecting the environment. As part of the team, you'll already know that we handle and process 750,000 tonnes of waste each year, making us the second largest waste contract in the UK. By processing household waste at our facility, we produce enough waste from energy to power 80,000 homes every year and recycle 70% of items through our Reuse and Recycling Centres. About the role We are looking for a Transition ProjectHealth and SafetyLead to join the Transition Department. Working within the Transition Team, you will lead the planning and delivery of Health & Safety requirements for transition projects across the LondonEnergy portfolio. This includes supporting the preparation for operations and maintenance of new facilities such as waste transfer stations, re-use and recycling facilities, community centres and the new Energy Recovery Facility. You will identify Health & Safety requirements for live and future projects, plan and coordinate resources, and oversee delivery. This may involve direct delivery or commissioning specialist support from wider teams. Acting as the primary Health & Safety lead within the Transition Team, you will work closely with internal stakeholders and external partners, including the North London Waste Authority and the North London Heat & Power Project. LondonEnergy's open and collaborative culture provides access across the organisation and the opportunity to influence Health & Safety outcomes through cross-functional engagement on major projects. Responsibilities Accountable for planning, monitoring, analysing and reporting Health & Safety performance across the LondonEnergy Transition Portfolio. Embed Health & Safety into transition projects, identifying risks and recommending effective controls and solutions. Produce Health & Safety documentation, contribute to project reporting, and track actions and data (including use of D365). Lead incident investigations, define preventative actions, and track actions to completion. Conduct site visits, inspections and compliance monitoring. Commission and manage contractors and work collaboratively with design and delivery partners to achieve safe project outcomes. Work with managers, stakeholders and senior leaders to embed Health & Safety metrics, support resource planning, and visibly lead Health & Safety engagement and change. Requirements Minimum 10 years' experience in Health & Safety, within construction or heavy industry environments. Strong experience working under Construction (Design and Management) (CDM) regulations. Thorough understanding of the full project lifecycle and H&S project delivery, including production of required documentation. Proven knowledge of project management principles, tools and techniques to deliver the right outcomes at the right time. Excellent stakeholder management and negotiation skills, with the ability to proactively resolve conflict. Extensive experience within the asbestos industry. Desirable: experience with D365, ISO auditing, and an understanding of Environmental and Quality requirements within transition projects. Qualifications Qualified to NEBOSH Diploma level or equivalent. Management of Asbestos in Buildings (including Asbestos Removal) P405 (Desirable - note, if this qualification is not held your experience in asbestos industries will be assessed). Experience and qualifications in CDM. Benefits Private Medical & Life Insurance Company Pension Scheme Annual Leave Package Employee Recognition Scheme Access to Employee Assistance Programme (EAP) + Many more benefits Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Feb 06, 2026
Full time
Job Title:Transition Project Health and Safety Lead Type:Full Time, Permanent Salary:£66,982.50 Location:Edmonton, London About LondonEnergy At LondonEnergy, we're proud of our vital role in managing North London's waste and protecting the environment. As part of the team, you'll already know that we handle and process 750,000 tonnes of waste each year, making us the second largest waste contract in the UK. By processing household waste at our facility, we produce enough waste from energy to power 80,000 homes every year and recycle 70% of items through our Reuse and Recycling Centres. About the role We are looking for a Transition ProjectHealth and SafetyLead to join the Transition Department. Working within the Transition Team, you will lead the planning and delivery of Health & Safety requirements for transition projects across the LondonEnergy portfolio. This includes supporting the preparation for operations and maintenance of new facilities such as waste transfer stations, re-use and recycling facilities, community centres and the new Energy Recovery Facility. You will identify Health & Safety requirements for live and future projects, plan and coordinate resources, and oversee delivery. This may involve direct delivery or commissioning specialist support from wider teams. Acting as the primary Health & Safety lead within the Transition Team, you will work closely with internal stakeholders and external partners, including the North London Waste Authority and the North London Heat & Power Project. LondonEnergy's open and collaborative culture provides access across the organisation and the opportunity to influence Health & Safety outcomes through cross-functional engagement on major projects. Responsibilities Accountable for planning, monitoring, analysing and reporting Health & Safety performance across the LondonEnergy Transition Portfolio. Embed Health & Safety into transition projects, identifying risks and recommending effective controls and solutions. Produce Health & Safety documentation, contribute to project reporting, and track actions and data (including use of D365). Lead incident investigations, define preventative actions, and track actions to completion. Conduct site visits, inspections and compliance monitoring. Commission and manage contractors and work collaboratively with design and delivery partners to achieve safe project outcomes. Work with managers, stakeholders and senior leaders to embed Health & Safety metrics, support resource planning, and visibly lead Health & Safety engagement and change. Requirements Minimum 10 years' experience in Health & Safety, within construction or heavy industry environments. Strong experience working under Construction (Design and Management) (CDM) regulations. Thorough understanding of the full project lifecycle and H&S project delivery, including production of required documentation. Proven knowledge of project management principles, tools and techniques to deliver the right outcomes at the right time. Excellent stakeholder management and negotiation skills, with the ability to proactively resolve conflict. Extensive experience within the asbestos industry. Desirable: experience with D365, ISO auditing, and an understanding of Environmental and Quality requirements within transition projects. Qualifications Qualified to NEBOSH Diploma level or equivalent. Management of Asbestos in Buildings (including Asbestos Removal) P405 (Desirable - note, if this qualification is not held your experience in asbestos industries will be assessed). Experience and qualifications in CDM. Benefits Private Medical & Life Insurance Company Pension Scheme Annual Leave Package Employee Recognition Scheme Access to Employee Assistance Programme (EAP) + Many more benefits Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Human Resources Manager (Climate Change focused Charity) Location: Central London (hybrid, 2 days in the office) Salary: £45-£50k per annum DOE plus benefits Contract: 12 months fixed term (possible extension), full time (5 days/week) Start: ASAP The Opportunity Civitas Recruitment are delighted to be working with an investor-led, purpose-driven membership organisation working with the investment community to manage climate-related financial risks and seize opportunities in the transition to a net zero and climate resilient economy. This role will lead day-to-day operational HR service delivery, partnering with managers and the wider team to embed best practice, strengthen culture, and support organisational development and change. Key Responsibilities Support organisational development initiatives including culture, engagement, inclusion, wellbeing, team activities and change projects. Act as first point of contact for HR queries, providing timely advice on policy, procedure and UK employment legislation. Manage cyclical policy reviews and support development of new policies, guidance and manager toolkits. Lead employee relations casework and coach managers to build confidence and capability; escalate sensitive cases as required. Coordinate performance management cycles and support aligned development planning. Oversee benefits administration, liaising with third parties and supporting periodic reviews of the offer. Coordinate learning and development activity, identifying skills gaps and supporting continuous improvement. Maintain HR systems and reporting, ensuring data accuracy and producing insights to inform decisions. Deliver end-to-end recruitment, onboarding and induction, ensuring efficiency, consistency and compliance. The Candidate Proven experience in a generalist HR role, including delivery of operational people services and HR project implementation. CIPD Level 5 (or equivalent professional experience) with strong knowledge of UK employment legislation and HR best practice. Confident advising and coaching managers across employee relations, performance, and people processes. Experience supporting organisational development, culture and change in a fast-paced environment. Strong stakeholder management, communication (written and verbal) and relationship-building skills. Comfortable working independently with sound judgement, high attention to detail and excellent time management. Proficient with HR systems and digital tools; able to interpret HR data to drive improvements. Desirable: Experience in SME/not-for-profit settings, exposure to financial sector contexts, and a genuine interest in climate and sustainability. How to Apply Please apply immediately using the link. Alternatively, please contact syed at Civitas recruitment for a initial discussion and a full JD. The deadline for applications is 20 February 2026, with first round interviews (online via Teams) planned for the week commencing 23 February 2026. Applicants must already have the right to work in the UK (sponsorship is not available unfortunately).
Feb 06, 2026
Full time
Human Resources Manager (Climate Change focused Charity) Location: Central London (hybrid, 2 days in the office) Salary: £45-£50k per annum DOE plus benefits Contract: 12 months fixed term (possible extension), full time (5 days/week) Start: ASAP The Opportunity Civitas Recruitment are delighted to be working with an investor-led, purpose-driven membership organisation working with the investment community to manage climate-related financial risks and seize opportunities in the transition to a net zero and climate resilient economy. This role will lead day-to-day operational HR service delivery, partnering with managers and the wider team to embed best practice, strengthen culture, and support organisational development and change. Key Responsibilities Support organisational development initiatives including culture, engagement, inclusion, wellbeing, team activities and change projects. Act as first point of contact for HR queries, providing timely advice on policy, procedure and UK employment legislation. Manage cyclical policy reviews and support development of new policies, guidance and manager toolkits. Lead employee relations casework and coach managers to build confidence and capability; escalate sensitive cases as required. Coordinate performance management cycles and support aligned development planning. Oversee benefits administration, liaising with third parties and supporting periodic reviews of the offer. Coordinate learning and development activity, identifying skills gaps and supporting continuous improvement. Maintain HR systems and reporting, ensuring data accuracy and producing insights to inform decisions. Deliver end-to-end recruitment, onboarding and induction, ensuring efficiency, consistency and compliance. The Candidate Proven experience in a generalist HR role, including delivery of operational people services and HR project implementation. CIPD Level 5 (or equivalent professional experience) with strong knowledge of UK employment legislation and HR best practice. Confident advising and coaching managers across employee relations, performance, and people processes. Experience supporting organisational development, culture and change in a fast-paced environment. Strong stakeholder management, communication (written and verbal) and relationship-building skills. Comfortable working independently with sound judgement, high attention to detail and excellent time management. Proficient with HR systems and digital tools; able to interpret HR data to drive improvements. Desirable: Experience in SME/not-for-profit settings, exposure to financial sector contexts, and a genuine interest in climate and sustainability. How to Apply Please apply immediately using the link. Alternatively, please contact syed at Civitas recruitment for a initial discussion and a full JD. The deadline for applications is 20 February 2026, with first round interviews (online via Teams) planned for the week commencing 23 February 2026. Applicants must already have the right to work in the UK (sponsorship is not available unfortunately).
Company Description Care Coordinator West Lancashire, The Approach, Skelmersdale, WN8 6NN Salary £25,364 Driving licence is required Monday to Friday 9am - 5pm with additional on call duties on a rota basis Do you have a passion for delivering exceptional care? Join CCH Group, the UK's largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community. At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community. Job Description What you'll do The Care Coordinator plays a key role in ensuring the highest quality care services: Coordinate Care: Manage referrals, create care worker rotas, liaise with professionals (e.g., social workers, GPs), and monitor service users' conditions. Staff Management: Supervise care workers, conduct appraisals, What you'll get Career Growth: Leadership opportunities with a trusted sector leader. Support: Access to top experts and innovative systems. Recognition: "Extraordinary Care Awards"-monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month. Qualifications Wha t y ou'll Bring: Experience & Organisation: You are an efficient, organized Care Coordinator passionate about community care. You excel in managing rotas to impeccable standards and pride yourself on building strong relationships with care workers. Stepping Up? If you have previous healthcare experience and a solid understanding of CQC, care plans, and rotas, we're here to support your transition into this role. Additional Information Who We Are: At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together. Our Values: COMMUNITY: Stronger together, building a thriving culture. COURAGE: Boldly shaping a better future. HEART: Passionate and dedicated-what we do matters. Ready to Make a Difference? Apply today and help transform lives in your community. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.
Feb 06, 2026
Full time
Company Description Care Coordinator West Lancashire, The Approach, Skelmersdale, WN8 6NN Salary £25,364 Driving licence is required Monday to Friday 9am - 5pm with additional on call duties on a rota basis Do you have a passion for delivering exceptional care? Join CCH Group, the UK's largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community. At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community. Job Description What you'll do The Care Coordinator plays a key role in ensuring the highest quality care services: Coordinate Care: Manage referrals, create care worker rotas, liaise with professionals (e.g., social workers, GPs), and monitor service users' conditions. Staff Management: Supervise care workers, conduct appraisals, What you'll get Career Growth: Leadership opportunities with a trusted sector leader. Support: Access to top experts and innovative systems. Recognition: "Extraordinary Care Awards"-monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month. Qualifications Wha t y ou'll Bring: Experience & Organisation: You are an efficient, organized Care Coordinator passionate about community care. You excel in managing rotas to impeccable standards and pride yourself on building strong relationships with care workers. Stepping Up? If you have previous healthcare experience and a solid understanding of CQC, care plans, and rotas, we're here to support your transition into this role. Additional Information Who We Are: At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together. Our Values: COMMUNITY: Stronger together, building a thriving culture. COURAGE: Boldly shaping a better future. HEART: Passionate and dedicated-what we do matters. Ready to Make a Difference? Apply today and help transform lives in your community. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.
The Sustainable Partnership - 360 Senior Associate Internal Recruitment Role Highly competitive salary and bonus structure Pension Scheme 25 days annual leave with extra time off over Christmas (office shuts) plus; Two Duvet days Two charity days "My Time" Company Travel Loans Ride to work scheme Free breakfast and fruit provided (office) Subscription to Perkbox (gives access to a wide range of benefits and discounts) Quarterly lunch clubs at leading London restaurants Annual Holiday Club for employees that hit their annual targets Friendly and relaxed office, reflected with chill out areas, massage chair, an office pool table, X-Box, separate eating areas and games areas Company Overview The Sustainable Partnership ('TSP')is a growing Shoreditch based recruitment company. We are seeking to hire a talented 360 Senior Associate to further scale the international client build out of a newly formed Renewable Energy and Sustainability recruitment business. Through partnership with both current and future companies that are leading the global transition to a more sustainable world, our ambition is to become an integral recruitment partner to the wider sustainable eco-system. Further to traditional recruitment services, TSP plays a larger role in enabling meaningful conversations for industry leaders to discuss and debate (market insights and trends). This involvement in thought leadership enables TSP to provide innovative and forward-thinking solutions to hiring problems that current and future clients may not have considered yet. TSP is a newly formed brand, spun out of its parent company, Sartre Group. Sartre was founded in 2013 and has built an international presence across specific Finance and Technology verticals. Sartre intends to fully support TSP by replicating past and current successes with the view to providing talent solutions more specifically aligned with the Sustainable sector. We see the Renewable and Sustainability sectors as untapped markets of the future, providing the business untold future growth potential and we are excited about playing our part in ensuring a more sustainable future for everyone. We aim to provide a platform for highly motivated employees who value developing deep market expertise, career development, collaboration, and progression. Our dress down policy, flexible working hours and mature working environment provides a refreshing change from the rigid, corporate environments commonly found in the industry. What the position entails Scaling and servicing existing client base of a business operating across the Renewable Energy and Sustainability verticals on a global basis, thought with a particular focus on Europe and & North America Using sales, business development and networking activity to form partnerships to attract business from relevant companies Mapping & prospecting new clients and fostering relationships to achieve repeat business accounts Attending/contributing towards industry conferences, networking events, roundtable discussions Analysis & identification of new market segment opportunities Clear presentation of our services in business meetings (local & international) Targeted content and collateral creation Delivery of brand engagement strategies Key Skills Required Minimum 3 years commercial experience Experience interacting and communicating with key stakeholders in some capacity Experience of winning and developing accounts Ability to close Ambition and self determination to scale out a successful recruiting, client services business Excellent time management, communication and organisation skills Strong analytical and written/verbal skills High level of emotional intelligence Strong self-awareness and passion for self-development Innovative & autonomous approach Having 3 years + sales experience within Energy/Sustainability/Technical markets Have experience working in sales role with a proven track record of developing business that has resulted in revenue generation
Feb 06, 2026
Full time
The Sustainable Partnership - 360 Senior Associate Internal Recruitment Role Highly competitive salary and bonus structure Pension Scheme 25 days annual leave with extra time off over Christmas (office shuts) plus; Two Duvet days Two charity days "My Time" Company Travel Loans Ride to work scheme Free breakfast and fruit provided (office) Subscription to Perkbox (gives access to a wide range of benefits and discounts) Quarterly lunch clubs at leading London restaurants Annual Holiday Club for employees that hit their annual targets Friendly and relaxed office, reflected with chill out areas, massage chair, an office pool table, X-Box, separate eating areas and games areas Company Overview The Sustainable Partnership ('TSP')is a growing Shoreditch based recruitment company. We are seeking to hire a talented 360 Senior Associate to further scale the international client build out of a newly formed Renewable Energy and Sustainability recruitment business. Through partnership with both current and future companies that are leading the global transition to a more sustainable world, our ambition is to become an integral recruitment partner to the wider sustainable eco-system. Further to traditional recruitment services, TSP plays a larger role in enabling meaningful conversations for industry leaders to discuss and debate (market insights and trends). This involvement in thought leadership enables TSP to provide innovative and forward-thinking solutions to hiring problems that current and future clients may not have considered yet. TSP is a newly formed brand, spun out of its parent company, Sartre Group. Sartre was founded in 2013 and has built an international presence across specific Finance and Technology verticals. Sartre intends to fully support TSP by replicating past and current successes with the view to providing talent solutions more specifically aligned with the Sustainable sector. We see the Renewable and Sustainability sectors as untapped markets of the future, providing the business untold future growth potential and we are excited about playing our part in ensuring a more sustainable future for everyone. We aim to provide a platform for highly motivated employees who value developing deep market expertise, career development, collaboration, and progression. Our dress down policy, flexible working hours and mature working environment provides a refreshing change from the rigid, corporate environments commonly found in the industry. What the position entails Scaling and servicing existing client base of a business operating across the Renewable Energy and Sustainability verticals on a global basis, thought with a particular focus on Europe and & North America Using sales, business development and networking activity to form partnerships to attract business from relevant companies Mapping & prospecting new clients and fostering relationships to achieve repeat business accounts Attending/contributing towards industry conferences, networking events, roundtable discussions Analysis & identification of new market segment opportunities Clear presentation of our services in business meetings (local & international) Targeted content and collateral creation Delivery of brand engagement strategies Key Skills Required Minimum 3 years commercial experience Experience interacting and communicating with key stakeholders in some capacity Experience of winning and developing accounts Ability to close Ambition and self determination to scale out a successful recruiting, client services business Excellent time management, communication and organisation skills Strong analytical and written/verbal skills High level of emotional intelligence Strong self-awareness and passion for self-development Innovative & autonomous approach Having 3 years + sales experience within Energy/Sustainability/Technical markets Have experience working in sales role with a proven track record of developing business that has resulted in revenue generation
Role - Section Engineer - Infrastructure Location - Banwell Purpose of the role As a Section Engineer on Galliford Try's Banwell Bypass project, you will take full responsibility for setting out, engineering control and quality assurance, ensuring works are delivered safely, accurately and to the highest standards. You will also play a key role in coordinating, supporting and mentoring the site engineering team, driving performance and fostering a collaborative and high-performing site environment. This is an excellent opportunity to be part of a major infrastructure project and contribute to its successful delivery. What will you be doing Promote and maintain a safe working environment, ensuring full compliance with health, safety and quality standards Support the Site Agent in planning, coordinating and resourcing site activities to meet programme requirements Coordinate and manage subcontractors to deliver works safely, efficiently and to programme Prepare, review and implement RAMS and ITPs, ensuring all works meet specification, quality and inspection requirements Lead, manage and develop the site engineering team, delegating tasks and mentoring junior engineers Monitor progress through programme control, coordination meetings and short-, medium- and long-term lookaheads Maintain accurate site records, QA documentation, as-built information, RFIs, TQs and test results Liaise closely with commercial teams to support cost control, reporting, early warnings, compensation events and snag management About you Strong commitment to safe working practices and compliance Proven ability to read and interpret drawings, data and technical information Advanced setting-out skills using Level, EDM and GPS, with relevant civil engineering experience Demonstrated leadership, delegation and problem-solving capabilities, with a flexible approach to work NVQ Level 3+ qualified, SMSTS and CSCS certified, with strong Office 365 and CAD skills What We Can Offer in Return With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Competitive family leave policy Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. Infrastructure Business Our Infrastructure business has seen impressive growth over the last few years, securing a number of high-profile projects and places on key frameworks that have cemented our position as a leading player in the infrastructure sector. We are committed to investing in the success of our people, our business and our partners by consistently exceeding targets and delivering value to our customers through excellence, efficiency and innovation. We ensure that we have a positive impact and lasting legacy on the local environment, society and the communities in which we work. With a solid foundation, we are poised for continued growth. Our Sustainable Growth Strategy centres on expanding our core capabilities into adjacent markets with new and existing customers, with a focus on infrastructure resilience to support the UK's transition to net zero Infrastructure (Local Authority) Our local authority business stream focuses on delivering vital infrastructure across the country, connecting communities, improving safety and providing multi modal forms of transport through a regionally focused approach. We have an excellent reputation in the marketplace as a trusted and reliable partner. Our strong portfolio of schemes and key role on nine frameworks in the UK provides over 100 local authorities with direct access to our services. For more information on this role or to enquire about other positions available within our Infrastructure business please contact Jenny Reid on Additional Information: Galliford Try welcomes applications from candidates who would like to work full-time, part-time and / or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request.
Feb 06, 2026
Full time
Role - Section Engineer - Infrastructure Location - Banwell Purpose of the role As a Section Engineer on Galliford Try's Banwell Bypass project, you will take full responsibility for setting out, engineering control and quality assurance, ensuring works are delivered safely, accurately and to the highest standards. You will also play a key role in coordinating, supporting and mentoring the site engineering team, driving performance and fostering a collaborative and high-performing site environment. This is an excellent opportunity to be part of a major infrastructure project and contribute to its successful delivery. What will you be doing Promote and maintain a safe working environment, ensuring full compliance with health, safety and quality standards Support the Site Agent in planning, coordinating and resourcing site activities to meet programme requirements Coordinate and manage subcontractors to deliver works safely, efficiently and to programme Prepare, review and implement RAMS and ITPs, ensuring all works meet specification, quality and inspection requirements Lead, manage and develop the site engineering team, delegating tasks and mentoring junior engineers Monitor progress through programme control, coordination meetings and short-, medium- and long-term lookaheads Maintain accurate site records, QA documentation, as-built information, RFIs, TQs and test results Liaise closely with commercial teams to support cost control, reporting, early warnings, compensation events and snag management About you Strong commitment to safe working practices and compliance Proven ability to read and interpret drawings, data and technical information Advanced setting-out skills using Level, EDM and GPS, with relevant civil engineering experience Demonstrated leadership, delegation and problem-solving capabilities, with a flexible approach to work NVQ Level 3+ qualified, SMSTS and CSCS certified, with strong Office 365 and CAD skills What We Can Offer in Return With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Competitive family leave policy Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. Infrastructure Business Our Infrastructure business has seen impressive growth over the last few years, securing a number of high-profile projects and places on key frameworks that have cemented our position as a leading player in the infrastructure sector. We are committed to investing in the success of our people, our business and our partners by consistently exceeding targets and delivering value to our customers through excellence, efficiency and innovation. We ensure that we have a positive impact and lasting legacy on the local environment, society and the communities in which we work. With a solid foundation, we are poised for continued growth. Our Sustainable Growth Strategy centres on expanding our core capabilities into adjacent markets with new and existing customers, with a focus on infrastructure resilience to support the UK's transition to net zero Infrastructure (Local Authority) Our local authority business stream focuses on delivering vital infrastructure across the country, connecting communities, improving safety and providing multi modal forms of transport through a regionally focused approach. We have an excellent reputation in the marketplace as a trusted and reliable partner. Our strong portfolio of schemes and key role on nine frameworks in the UK provides over 100 local authorities with direct access to our services. For more information on this role or to enquire about other positions available within our Infrastructure business please contact Jenny Reid on Additional Information: Galliford Try welcomes applications from candidates who would like to work full-time, part-time and / or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request.
Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
Feb 06, 2026
Full time
Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicate, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyzes financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilizes all organizational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognizes and reinforces individual and team accomplishments. Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)
Feb 06, 2026
Full time
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicate, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyzes financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilizes all organizational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognizes and reinforces individual and team accomplishments. Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Feb 06, 2026
Full time
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Select how often (in days) to receive an alert: Colt Data Centre Services (DCS) has over 20 years' experience in designing, building and operating energy-efficient, reliable data centres - hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to take a customer-led approach across our operations, striving to serve our customers with a seamless experience no matter what facility or region they are in. Finding the right solutions for our customers starts with finding the right people for Colt DCS. We believe in creating a healthy, learning environment for our employees to flourish. Our vision: to be the most customer-centric data centre provider. Job Summary We are seeking a highly skilled in-house legal counsel to support our rapidly growing data centre portfolio. The successful candidate will play a key role in structuring, negotiating, and delivering complex energy and infrastructure contracts that enable the company's transition to low-carbon, resilient power solutions across multiple jurisdictions. Job Description Key Responsibilities Draft, negotiate, and advise on renewable and conventional power purchase agreements, grid connection contracts, and energy supply arrangements with utilities, generators, and trading entities. Support development, delivery and sales teams on data centre construction, operation, and expansion projects with a focus on power procurement, capacity and use planning, and compliance with energy regulations. Work closely with internal technical, commercial, finance, and sustainability teams to align energy contracting with project needs and corporate ESG objectives. Regulatory and Market Insight: Monitor and disseminate energy market regulations, grid codes, and environmental policy developments impacting the company's operations and strategy. Lead or support on energy infrastructure investments projects including due diligence, risk analysis, and integration of power supply arrangements. Template and Policy Development: Develop and maintain standard form agreements, playbooks, and guidance for power and infrastructure contracting. Instruct and manage external counsel in relevant jurisdictions on cross-border or specialist matters, ensuring value and consistency of advice. Qualifications & Experience Qualified lawyer with 5-8 years' post-qualification experience in energy, infrastructure sector (in private practice or in-house). Strong experience in drafting and negotiating PPAs, connection agreements, and other energy contracts (renewable or conventional). Familiarity with data centre operations, power markets, and energy transition issues preferred. Proven ability to manage multiple complex transactions simultaneously in a fast-moving, international environment. Excellent interpersonal and communication skills, able to influence and advise senior stakeholders. Commercially minded with a pragmatic, solution-oriented approach. Skills Building and Managing Teams Supervisory Leadership Relationship Management Contract Law Education A bachelor's or master's degree in the law or a relevant field What we offer Colt DCS is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt DCS recognises and is committed to the importance of a work-life balance. Job Segment: Compliance, Data Center, Law, Supply, Procurement, Legal, Technology, Operations
Feb 06, 2026
Full time
Select how often (in days) to receive an alert: Colt Data Centre Services (DCS) has over 20 years' experience in designing, building and operating energy-efficient, reliable data centres - hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to take a customer-led approach across our operations, striving to serve our customers with a seamless experience no matter what facility or region they are in. Finding the right solutions for our customers starts with finding the right people for Colt DCS. We believe in creating a healthy, learning environment for our employees to flourish. Our vision: to be the most customer-centric data centre provider. Job Summary We are seeking a highly skilled in-house legal counsel to support our rapidly growing data centre portfolio. The successful candidate will play a key role in structuring, negotiating, and delivering complex energy and infrastructure contracts that enable the company's transition to low-carbon, resilient power solutions across multiple jurisdictions. Job Description Key Responsibilities Draft, negotiate, and advise on renewable and conventional power purchase agreements, grid connection contracts, and energy supply arrangements with utilities, generators, and trading entities. Support development, delivery and sales teams on data centre construction, operation, and expansion projects with a focus on power procurement, capacity and use planning, and compliance with energy regulations. Work closely with internal technical, commercial, finance, and sustainability teams to align energy contracting with project needs and corporate ESG objectives. Regulatory and Market Insight: Monitor and disseminate energy market regulations, grid codes, and environmental policy developments impacting the company's operations and strategy. Lead or support on energy infrastructure investments projects including due diligence, risk analysis, and integration of power supply arrangements. Template and Policy Development: Develop and maintain standard form agreements, playbooks, and guidance for power and infrastructure contracting. Instruct and manage external counsel in relevant jurisdictions on cross-border or specialist matters, ensuring value and consistency of advice. Qualifications & Experience Qualified lawyer with 5-8 years' post-qualification experience in energy, infrastructure sector (in private practice or in-house). Strong experience in drafting and negotiating PPAs, connection agreements, and other energy contracts (renewable or conventional). Familiarity with data centre operations, power markets, and energy transition issues preferred. Proven ability to manage multiple complex transactions simultaneously in a fast-moving, international environment. Excellent interpersonal and communication skills, able to influence and advise senior stakeholders. Commercially minded with a pragmatic, solution-oriented approach. Skills Building and Managing Teams Supervisory Leadership Relationship Management Contract Law Education A bachelor's or master's degree in the law or a relevant field What we offer Colt DCS is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt DCS recognises and is committed to the importance of a work-life balance. Job Segment: Compliance, Data Center, Law, Supply, Procurement, Legal, Technology, Operations
Join a fast-growing company with a purpose! At Fastned, you will actively contribute to accelerating the transition to electric mobility. Together with over 400 colleagues (more than 50 nationalities) across 10 countries, we have big plans: we are building a Europe-wide network of 1,000 beautiful fast charging stations where electric drivers can charge their cars with energy from the sun and wind. We have been voted best charging network in the UK, France, and the Netherlands, a testimony to our drive to offer the best charging experience to EV drivers! Your role As our Senior Operations Manager UK, you will play a key role in the success of our mission to bring freedom to electric drivers in one of our most important markets. You will be responsible for the operational performance of all Fastned stations in the UK. Your primary focus is to ensure that every UK station is functional, reliable, safe, clean and welcoming, and that we keep an uptime above 99% while delivering the best possible customer experience. You will lead and develop an operations team that takes care of preventive and reactive maintenance, local partners management and in general making sure that our customers have a great experience at our stations. You will be the key operational point of contact for UK stations internally (for country and central teams) and externally (for contractors and service providers). Your scope spans charger and station preventive maintenance, station appearance and amenities, reactive interventions, spare parts logistics and continuous improvement of our operations and processes. Your responsibilities Team leadership: Lead and grow the UK field team Supervising, coaching and developing a team of 4 Field Engineers and a Station Manager, ensuring they work safely, efficiently and as one strong team. Managing team capacity, prioritising work and dispatching jobs in the most efficient way across the UK network. Creating a strong safety culture by ensuring full compliance with Health & Safety standards and regulatory requirements, and providing a safe and caring work environment for colleagues on the road and on site. Operational excellence: Ensure high uptime and great station experience Being accountable for all day to day operations of Fastned stations in the UK, from chargers and systems to the overall look & feel of our sites. Ensuring we maintain network uptime above 99% in your region through effective preventive maintenance plans and swift, high quality reactive repairs. Responsible for managing a network of partners in charge of our stations Supporting improvements to our customer experience and your team in the field by regularly visiting stations, performing site inspections and quality audits with a strong focus on safety and customer experience. Overseeing the handover of new stations in the UK from Construction to Field Operations, ensuring they meet our operational, safety and quality standards from day one. Managing spare parts flows together with our Supply Chain team to optimise local stock levels, minimise downtime and ensure that engineers always have the right parts at the right time. Supporting and coordinating larger infrastructure works at your stations (upgrades, refurbishments, major repairs) together with the central Field Projects team. Continuously improving how we work: taking local initiatives, standardising best practices, simplifying processes and using data and insights to make better decisions. Customer, stakeholder and partner management Deliver a best in class customer experience by ensuring stations are always, safe and easy to use, with strong attention to detail across lighting, signage, landscaping, cleanliness and amenities. Collaborate closely with Network Operations and Customer Operations teams to monitor performance, respond to incidents and ensure a smooth, end to end customer journey across the network. Act as the voice of UK Operations within the leadership team and central organisations, representing operational priorities and insights. Initiate, develop and maintain strong relationships with external partners and contractors (e.g. electrical contractors, cleaning, landscaping and civil works). Provide operational input into new station designs, upgrades and local initiatives to ensure operational excellence is embedded from the outset. In this role you will report to our Director of Operations, based in Amsterdam. The role is based in the UK and involves time on the road visiting stations and team members, as well as some travel to our Amsterdam headquarters. Who are we looking for? You are a seasoned leader of field operations who can both set direction and get things done on the ground. You combine a strategic mindset with strong operational experience, and you are excited to scale and professionalise Fastned's UK operations. You think in terms of network performance, customer experience and long term capabilities, while also being comfortable jumping into the details when needed to remove blockers for your team. In addition, you meet most of the following criteria: Bachelor's or Master's degree in Engineering, Operations Management, Industrial Management, Business or a related field. You have 8+ years of relevant experience in operations roles You have proven experience scaling or professionalising operations in a growing market (e.g. building teams, introducing new ways of working, improving performance and customer experience). You are a strong people leader: you coach and develop your team, you communicate clearly, you lead by example in the field, and you create a safe, high performance culture. You combine a strategic mindset (able to set a vision for UK operations, define priorities and align stakeholders) with hands on Senior operational experience (comfortable going on site, understanding technical issues and making pragmatic trade offs). You remain calm and organised under pressure, can manage multiple priorities at once, and keep a positive, can do attitude. You are a strong communicator and stakeholder manager, able to connect local UK needs with central teams and influence decisions where needed. You are fluent in English; any additional European language is a plus. Join us in building a better future Together with over 400 colleagues we have the ambition to build Europe's best fast charging network. We currently operate in nine countries (HQ in the Netherlands, offices in Germany, UK, Switzerland, Belgium, France, Denmark, Spain and Italy) and are growing quickly. We work hard to change the world, but we don't forget to recognise & celebrate our successes, big and small. We value work life balance, offer you real work flexibility, and have family friendly policies in place. We have an inclusive work environment and love authentic people, so don't try to fit in because we like you for who you are! Stock option plan -> we believe in shared value creation; A training and development budget of £2,600 per year per employee because development and training are important to us, and our sector offers endless opportunities. 29 holidays. Additionally, we give you two mission days you can use to contribute to Fastned's mission or to support a cause that is important to you. We will provide you with a company EV with all charging expenses covered. A paid pension plan, fully covered by Fastned! Full health and dental cover via Bupa. Daily commuting costs to the office are reimbursed. Daily vegetarian lunches, snacks, and drinks provided at our office location. Weekly CrossFit classes with a trained professional. Mental Wellbeing with nilo health: Access to a confidential mental health platform offering 1 on 1 coaching with psychologists, group sessions, and a variety of digital self care tools. Physical Wellbeing with Wellhub: Enjoy a sponsored membership providing flexible access to a vast network of local gyms, fitness classes, and premium digital apps for wellness and nutrition. Going the extra mile for parents: We provide you with personalised coaching support before, during, and after parental leave, facilitated by Foundree. Understanding women's health is beneficial for all of us, fostering empathy, improving communication, and creating a more inclusive workplace. That's why we teamed up with Flouria, providing you with quick access to a broad range of women's health professionals. In addition to fun events year round, we throw notorious Christmas parties, annual ski trips and organise an amazing yearly trip abroad with all employees. Other perks include flexible working hours, full travel compensation, and the working gear of your choice. Curious and Interested? We would love to have a conversation with you! Apply now, send us your CV and explain in your cover letter why you're excited about joining our mission for freedom in sustainable transportation. We are looking forward to your application! Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds, gender identities, sexual orientations, religions, neurodiversity, disabilities, parental status or any other protected characteristic that makes you unique.
Feb 06, 2026
Full time
Join a fast-growing company with a purpose! At Fastned, you will actively contribute to accelerating the transition to electric mobility. Together with over 400 colleagues (more than 50 nationalities) across 10 countries, we have big plans: we are building a Europe-wide network of 1,000 beautiful fast charging stations where electric drivers can charge their cars with energy from the sun and wind. We have been voted best charging network in the UK, France, and the Netherlands, a testimony to our drive to offer the best charging experience to EV drivers! Your role As our Senior Operations Manager UK, you will play a key role in the success of our mission to bring freedom to electric drivers in one of our most important markets. You will be responsible for the operational performance of all Fastned stations in the UK. Your primary focus is to ensure that every UK station is functional, reliable, safe, clean and welcoming, and that we keep an uptime above 99% while delivering the best possible customer experience. You will lead and develop an operations team that takes care of preventive and reactive maintenance, local partners management and in general making sure that our customers have a great experience at our stations. You will be the key operational point of contact for UK stations internally (for country and central teams) and externally (for contractors and service providers). Your scope spans charger and station preventive maintenance, station appearance and amenities, reactive interventions, spare parts logistics and continuous improvement of our operations and processes. Your responsibilities Team leadership: Lead and grow the UK field team Supervising, coaching and developing a team of 4 Field Engineers and a Station Manager, ensuring they work safely, efficiently and as one strong team. Managing team capacity, prioritising work and dispatching jobs in the most efficient way across the UK network. Creating a strong safety culture by ensuring full compliance with Health & Safety standards and regulatory requirements, and providing a safe and caring work environment for colleagues on the road and on site. Operational excellence: Ensure high uptime and great station experience Being accountable for all day to day operations of Fastned stations in the UK, from chargers and systems to the overall look & feel of our sites. Ensuring we maintain network uptime above 99% in your region through effective preventive maintenance plans and swift, high quality reactive repairs. Responsible for managing a network of partners in charge of our stations Supporting improvements to our customer experience and your team in the field by regularly visiting stations, performing site inspections and quality audits with a strong focus on safety and customer experience. Overseeing the handover of new stations in the UK from Construction to Field Operations, ensuring they meet our operational, safety and quality standards from day one. Managing spare parts flows together with our Supply Chain team to optimise local stock levels, minimise downtime and ensure that engineers always have the right parts at the right time. Supporting and coordinating larger infrastructure works at your stations (upgrades, refurbishments, major repairs) together with the central Field Projects team. Continuously improving how we work: taking local initiatives, standardising best practices, simplifying processes and using data and insights to make better decisions. Customer, stakeholder and partner management Deliver a best in class customer experience by ensuring stations are always, safe and easy to use, with strong attention to detail across lighting, signage, landscaping, cleanliness and amenities. Collaborate closely with Network Operations and Customer Operations teams to monitor performance, respond to incidents and ensure a smooth, end to end customer journey across the network. Act as the voice of UK Operations within the leadership team and central organisations, representing operational priorities and insights. Initiate, develop and maintain strong relationships with external partners and contractors (e.g. electrical contractors, cleaning, landscaping and civil works). Provide operational input into new station designs, upgrades and local initiatives to ensure operational excellence is embedded from the outset. In this role you will report to our Director of Operations, based in Amsterdam. The role is based in the UK and involves time on the road visiting stations and team members, as well as some travel to our Amsterdam headquarters. Who are we looking for? You are a seasoned leader of field operations who can both set direction and get things done on the ground. You combine a strategic mindset with strong operational experience, and you are excited to scale and professionalise Fastned's UK operations. You think in terms of network performance, customer experience and long term capabilities, while also being comfortable jumping into the details when needed to remove blockers for your team. In addition, you meet most of the following criteria: Bachelor's or Master's degree in Engineering, Operations Management, Industrial Management, Business or a related field. You have 8+ years of relevant experience in operations roles You have proven experience scaling or professionalising operations in a growing market (e.g. building teams, introducing new ways of working, improving performance and customer experience). You are a strong people leader: you coach and develop your team, you communicate clearly, you lead by example in the field, and you create a safe, high performance culture. You combine a strategic mindset (able to set a vision for UK operations, define priorities and align stakeholders) with hands on Senior operational experience (comfortable going on site, understanding technical issues and making pragmatic trade offs). You remain calm and organised under pressure, can manage multiple priorities at once, and keep a positive, can do attitude. You are a strong communicator and stakeholder manager, able to connect local UK needs with central teams and influence decisions where needed. You are fluent in English; any additional European language is a plus. Join us in building a better future Together with over 400 colleagues we have the ambition to build Europe's best fast charging network. We currently operate in nine countries (HQ in the Netherlands, offices in Germany, UK, Switzerland, Belgium, France, Denmark, Spain and Italy) and are growing quickly. We work hard to change the world, but we don't forget to recognise & celebrate our successes, big and small. We value work life balance, offer you real work flexibility, and have family friendly policies in place. We have an inclusive work environment and love authentic people, so don't try to fit in because we like you for who you are! Stock option plan -> we believe in shared value creation; A training and development budget of £2,600 per year per employee because development and training are important to us, and our sector offers endless opportunities. 29 holidays. Additionally, we give you two mission days you can use to contribute to Fastned's mission or to support a cause that is important to you. We will provide you with a company EV with all charging expenses covered. A paid pension plan, fully covered by Fastned! Full health and dental cover via Bupa. Daily commuting costs to the office are reimbursed. Daily vegetarian lunches, snacks, and drinks provided at our office location. Weekly CrossFit classes with a trained professional. Mental Wellbeing with nilo health: Access to a confidential mental health platform offering 1 on 1 coaching with psychologists, group sessions, and a variety of digital self care tools. Physical Wellbeing with Wellhub: Enjoy a sponsored membership providing flexible access to a vast network of local gyms, fitness classes, and premium digital apps for wellness and nutrition. Going the extra mile for parents: We provide you with personalised coaching support before, during, and after parental leave, facilitated by Foundree. Understanding women's health is beneficial for all of us, fostering empathy, improving communication, and creating a more inclusive workplace. That's why we teamed up with Flouria, providing you with quick access to a broad range of women's health professionals. In addition to fun events year round, we throw notorious Christmas parties, annual ski trips and organise an amazing yearly trip abroad with all employees. Other perks include flexible working hours, full travel compensation, and the working gear of your choice. Curious and Interested? We would love to have a conversation with you! Apply now, send us your CV and explain in your cover letter why you're excited about joining our mission for freedom in sustainable transportation. We are looking forward to your application! Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds, gender identities, sexual orientations, religions, neurodiversity, disabilities, parental status or any other protected characteristic that makes you unique.
Trainee Education Recruitment Consultant Prospero Teaching Prospero Teaching is a leading recruitment agency within the education sector, renowned for connecting talented educators with outstanding schools and educational institutions. Due to continued growth, we are looking for a motivated and ambitious Trainee Education Recruitment Consultant to join our successful and supportive team. This is an exciting opportunity for someone looking to begin or transition into a rewarding career in recruitment. If you are driven, people-focused, and eager to learn in a fast-paced and target-driven environment, we want to hear from you. Role Overview As a Trainee Education Recruitment Consultant, you will receive structured training and ongoing support to develop the skills needed to manage the recruitment process for teachers and support staff. You will learn how to build client relationships, source and interview candidates, and support schools with their staffing needs. This role offers clear progression opportunities into a fully-fledged Recruitment Consultant position. Key Responsibilities Candidate Attraction & Support Source and engage potential candidates including teachers and teaching assistants. Advertise roles using job boards, social media, and networking platforms. Screen and interview candidates to understand their experience, skills, and career goals. Support candidates throughout the recruitment process. Client Support Assist senior consultants in building and maintaining relationships with schools and educational institutions. Learn how to understand client staffing requirements and provide suitable candidate recommendations. Support the coordination of interviews and placements. Business Development Learn business development techniques including lead generation and client outreach. Support senior team members in identifying new business opportunities. Work towards achieving individual and team performance targets. Compliance & Administration Assist in ensuring candidates meet safeguarding and compliance requirements. Maintain accurate candidate and client records within internal systems. Support general recruitment administration duties. Training & Development Participate in structured training programmes covering recruitment, sales, compliance, and education sector knowledge. Work closely with experienced consultants and management to develop recruitment expertise. About You Ambitious, motivated, and eager to build a long-term career in recruitment. Strong communication and interpersonal skills. Confident speaking to new people and building relationships. Highly organised with good attention to detail. Resilient, target-driven, and comfortable working in a fast-paced environment. Passionate about making a positive impact within education. Previous sales, customer service, or education experience is beneficial but not essential. What We Offer Salary & Commission Competitive basic salary. Uncapped commission structure with earning potential of up to 22%. Working Hours Term Time: 07:00am - 17:30pm School Holidays: Reduced working hours to support work-life balance. Training & Career Progression Comprehensive onboarding and structured training programme. Clear progression pathway into Recruitment Consultant and Senior Consultant roles. Ongoing mentoring and professional development. Additional Benefits Supportive and collaborative team environment. Regular incentives, rewards, and social events. INT-IND
Feb 06, 2026
Full time
Trainee Education Recruitment Consultant Prospero Teaching Prospero Teaching is a leading recruitment agency within the education sector, renowned for connecting talented educators with outstanding schools and educational institutions. Due to continued growth, we are looking for a motivated and ambitious Trainee Education Recruitment Consultant to join our successful and supportive team. This is an exciting opportunity for someone looking to begin or transition into a rewarding career in recruitment. If you are driven, people-focused, and eager to learn in a fast-paced and target-driven environment, we want to hear from you. Role Overview As a Trainee Education Recruitment Consultant, you will receive structured training and ongoing support to develop the skills needed to manage the recruitment process for teachers and support staff. You will learn how to build client relationships, source and interview candidates, and support schools with their staffing needs. This role offers clear progression opportunities into a fully-fledged Recruitment Consultant position. Key Responsibilities Candidate Attraction & Support Source and engage potential candidates including teachers and teaching assistants. Advertise roles using job boards, social media, and networking platforms. Screen and interview candidates to understand their experience, skills, and career goals. Support candidates throughout the recruitment process. Client Support Assist senior consultants in building and maintaining relationships with schools and educational institutions. Learn how to understand client staffing requirements and provide suitable candidate recommendations. Support the coordination of interviews and placements. Business Development Learn business development techniques including lead generation and client outreach. Support senior team members in identifying new business opportunities. Work towards achieving individual and team performance targets. Compliance & Administration Assist in ensuring candidates meet safeguarding and compliance requirements. Maintain accurate candidate and client records within internal systems. Support general recruitment administration duties. Training & Development Participate in structured training programmes covering recruitment, sales, compliance, and education sector knowledge. Work closely with experienced consultants and management to develop recruitment expertise. About You Ambitious, motivated, and eager to build a long-term career in recruitment. Strong communication and interpersonal skills. Confident speaking to new people and building relationships. Highly organised with good attention to detail. Resilient, target-driven, and comfortable working in a fast-paced environment. Passionate about making a positive impact within education. Previous sales, customer service, or education experience is beneficial but not essential. What We Offer Salary & Commission Competitive basic salary. Uncapped commission structure with earning potential of up to 22%. Working Hours Term Time: 07:00am - 17:30pm School Holidays: Reduced working hours to support work-life balance. Training & Career Progression Comprehensive onboarding and structured training programme. Clear progression pathway into Recruitment Consultant and Senior Consultant roles. Ongoing mentoring and professional development. Additional Benefits Supportive and collaborative team environment. Regular incentives, rewards, and social events. INT-IND
Registered Manager (Reablement) Southampton City Council Grade 11 Full Time Office Based Southampton City Council is seeking an experienced and motivated Registered Manager to lead and develop our Reablement Service - a vital short term intervention that supports adults to regain independence and aligns with the city's strategic commitment to prevent, reduce and delay the need for ongoing care and support. This is an excellent opportunity for a confident leader in adult social care to join a service that is actively strengthening its culture, improving operational consistency, and driving forward its improvement journey. You will work within a committed and values led system, shaping a service that is continuously striving to enhance outcomes for residents. About the Role As the Registered Manager, you will hold responsibility for the leadership, compliance and operational management of the Reablement Service. You will: Ensure compliance with all regulatory requirements as the CQC Registered Manager, maintaining safe, person centred and high quality practice. Provide visible, values driven leadership to support a positive, accountable and reabling culture. Drive ongoing improvement activity, contributing to the service's structured improvement cycles and operational developments. Strengthen practice that supports the Prevent-Reduce-Delay agenda, ensuring reablement interventions promote independence and reduce reliance on long term services. Lead staff confidently through change, ensuring wellbeing, development and clear professional expectations. Work with partners across the health and care system to support residents' reablement journeys and safe, effective transitions. Oversee performance, quality assurance, and risk management within a fast paced operational environment. About You We are looking for a resilient, reflective and inspiring leader who can shape culture, strengthen practice, and ensure regulatory excellence. You will: Hold a Level 5 Diploma in Leadership and Management in Adult Care (or equivalent). Bring significant leadership experience within adult social care, with proven experience working in a fast paced, dynamic operational service - this is essential to the role. Have substantial experience of leading teams in reablement, intermediate care or other short term, outcome focused environments. Have a strong understanding of CQC regulations and the responsibilities of a Registered Manager. Demonstrate experience of leading cultural change and embedding consistent, safe and outcome focused practice. Be confident in managing risk, performance, and service improvement activity. Have excellent communication skills and the ability to build strong internal and external partnerships. Working at Southampton City Council This role is office based, however the council offers flexi working and hybrid arrangements where operationally feasible. You will join a supportive senior leadership environment with opportunities for ongoing professional development and involvement in wider improvement work across the Whole Life Pathway. We welcome applications from candidates with diverse backgrounds and experiences who share our commitment to improving outcomes for the people of Southampton. Join us and help shape the future of reablement in the city. W hat we can offer you : Salary: The salary band for this role is £52,413 - £58,865. The starting salary is £52,413 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below. Excellent local government pension with 16.8% employer contribution Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution) Generous holiday 25-31 days, based on role and service Flexible working options (role-dependent) Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents Training and development, including coaching and mentoring Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks Veteran-friendly employer with the Armed Forces Covenant Retail discounts and savings through the Southampton City Council benefits platform Discounted memberships at local sports and fitness centres Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans Employee volunteering scheme with 2 paid days leave to volunteer F or further information on our benefits package please visit: Employee benefits (southampton.gov.uk) For more information about SCC please visit Southampton City Council Follow us on social media for regular updates on our featured jobs and latest news.
Feb 06, 2026
Full time
Registered Manager (Reablement) Southampton City Council Grade 11 Full Time Office Based Southampton City Council is seeking an experienced and motivated Registered Manager to lead and develop our Reablement Service - a vital short term intervention that supports adults to regain independence and aligns with the city's strategic commitment to prevent, reduce and delay the need for ongoing care and support. This is an excellent opportunity for a confident leader in adult social care to join a service that is actively strengthening its culture, improving operational consistency, and driving forward its improvement journey. You will work within a committed and values led system, shaping a service that is continuously striving to enhance outcomes for residents. About the Role As the Registered Manager, you will hold responsibility for the leadership, compliance and operational management of the Reablement Service. You will: Ensure compliance with all regulatory requirements as the CQC Registered Manager, maintaining safe, person centred and high quality practice. Provide visible, values driven leadership to support a positive, accountable and reabling culture. Drive ongoing improvement activity, contributing to the service's structured improvement cycles and operational developments. Strengthen practice that supports the Prevent-Reduce-Delay agenda, ensuring reablement interventions promote independence and reduce reliance on long term services. Lead staff confidently through change, ensuring wellbeing, development and clear professional expectations. Work with partners across the health and care system to support residents' reablement journeys and safe, effective transitions. Oversee performance, quality assurance, and risk management within a fast paced operational environment. About You We are looking for a resilient, reflective and inspiring leader who can shape culture, strengthen practice, and ensure regulatory excellence. You will: Hold a Level 5 Diploma in Leadership and Management in Adult Care (or equivalent). Bring significant leadership experience within adult social care, with proven experience working in a fast paced, dynamic operational service - this is essential to the role. Have substantial experience of leading teams in reablement, intermediate care or other short term, outcome focused environments. Have a strong understanding of CQC regulations and the responsibilities of a Registered Manager. Demonstrate experience of leading cultural change and embedding consistent, safe and outcome focused practice. Be confident in managing risk, performance, and service improvement activity. Have excellent communication skills and the ability to build strong internal and external partnerships. Working at Southampton City Council This role is office based, however the council offers flexi working and hybrid arrangements where operationally feasible. You will join a supportive senior leadership environment with opportunities for ongoing professional development and involvement in wider improvement work across the Whole Life Pathway. We welcome applications from candidates with diverse backgrounds and experiences who share our commitment to improving outcomes for the people of Southampton. Join us and help shape the future of reablement in the city. W hat we can offer you : Salary: The salary band for this role is £52,413 - £58,865. The starting salary is £52,413 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below. Excellent local government pension with 16.8% employer contribution Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution) Generous holiday 25-31 days, based on role and service Flexible working options (role-dependent) Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents Training and development, including coaching and mentoring Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks Veteran-friendly employer with the Armed Forces Covenant Retail discounts and savings through the Southampton City Council benefits platform Discounted memberships at local sports and fitness centres Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans Employee volunteering scheme with 2 paid days leave to volunteer F or further information on our benefits package please visit: Employee benefits (southampton.gov.uk) For more information about SCC please visit Southampton City Council Follow us on social media for regular updates on our featured jobs and latest news.
We're looking for a Senior Customer Success Manager Hybrid, United Kingdom As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. You will ensure your customers get maximum value from their investment, achieve their business objectives, and enjoy a proactive, consultative relationship with Cornerstone. You will also work closely with your customers, the Account Manager (AM), and internal teams to drive service excellence, adoption, and continuous improvement. Key Responsibilities Customer Advocacy and Partnership Serve as the main point of contact and advocate for your customers, ensuring continuous alignment between Cornerstone's solutions and your customers' business goals. Drive collaboration with relevant subject matter experts, including for integration topics, to resolve all of your customers' technical and strategic queries. Work in close partnership with your customers Dedicated Support Advocate (DSA) and the Account Manager (AM), pulling in additional resources as needed to address evolving requirements. Support & Communication Together with the DSA, guarantee a 1-hour initial response for all your customer support cases during business hours via phone or email if your customers' main contact is not reachable. Oversee escalation processes, case prioritization, and ensure prompt resolution of urgent or emergency issues in alignment with service level agreements. Facilitate regular communication between your customers, Cornerstone support teams, and the Account Manager (AM). Implementation & Onboarding Engage early during your customers' implementation phase to provide best practices in Governance and Change Management, driving successful and confident launches. Guide your customers through onboarding, ensuring comprehensive training, effective resource utilization, and smooth integration for new team members. Training & Adoption Create and deliver a tailored training plan for your customers' administrators and key users, leveraging Cornerstone's live and on-demand training resources. Host office hours and connect your customers with valuable online resources, product tours, demos, and adoption materials to drive capability and engagement. Testing & Release Management Support your customers in leading all aspects of the testing phase, including test strategy, test case definition, data preparation, and execution. Share best practices, provide test templates, and ensure all minor issues from testing are documented and formally handed over for ongoing follow-up and resolution in future releases. Track and report on testing outcomes, collaborating with relevant technical and success teams. Ongoing Optimization and Strategic Engagement Schedule and facilitate regular check-ins, strategic business reviews (quarterly), and onsite bi-annual workshops with your customers and stakeholders, including the Account Manager (AM). Develop and manage a personalized success plan for your customers, closely aligned to your customers' business and talent management strategy. Drive engagement through optimization sessions, webinars, and community activities tailored for your customers. Product and Process Enhancement Gather and relay your customers' feedback to Cornerstone Product Managers via feedback sessions, 11 meetings, and product community forums. Provide customized release recommendations for your customers and proactively guide the adoption of new features and system enhancements. Reporting & Analytics Facilitate the effective use of Cornerstone's report writer for your customers, ensuring your customers' administrators can develop and access reports as required. Perform regular reviews of system permissions and governance and support optimization through reporting and analytics best practices. Ensure all minor issues discovered during user acceptance testing are accurately documented and transitioned for resolution. Qualifications & Skills Experience in customer success, consultative account management, or related SaaS roles, preferably in talent management or HR technology. Strong project management, communication, and stakeholder engagement skills. Ability to collaborate effectively with cross-functional teams, including Account Managers, technical experts, and your customers' internal teams. Competence in delivering and customizing training for various audiences. Technical aptitude, especially with integrations, system governance, and reporting tools. Key Performance Measures Your customers' satisfaction and retention Speed and effectiveness of case resolution and escalation Success and adoption during onboarding and training Strategic alignment of Cornerstone solutions to your customers' business outcomes Quality and uptake of reporting and analytics capabilities Our Culture: Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now - is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone - anywhere - to learn, grow and advance. To be better tomorrow than they are today. Who We Are: Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Total Rewards: At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone's comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work - tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 61200 - 97900 GBP. Check us out on LinkedIn, Comparably, Glassdoor, Facebook!
Feb 06, 2026
Full time
We're looking for a Senior Customer Success Manager Hybrid, United Kingdom As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. You will ensure your customers get maximum value from their investment, achieve their business objectives, and enjoy a proactive, consultative relationship with Cornerstone. You will also work closely with your customers, the Account Manager (AM), and internal teams to drive service excellence, adoption, and continuous improvement. Key Responsibilities Customer Advocacy and Partnership Serve as the main point of contact and advocate for your customers, ensuring continuous alignment between Cornerstone's solutions and your customers' business goals. Drive collaboration with relevant subject matter experts, including for integration topics, to resolve all of your customers' technical and strategic queries. Work in close partnership with your customers Dedicated Support Advocate (DSA) and the Account Manager (AM), pulling in additional resources as needed to address evolving requirements. Support & Communication Together with the DSA, guarantee a 1-hour initial response for all your customer support cases during business hours via phone or email if your customers' main contact is not reachable. Oversee escalation processes, case prioritization, and ensure prompt resolution of urgent or emergency issues in alignment with service level agreements. Facilitate regular communication between your customers, Cornerstone support teams, and the Account Manager (AM). Implementation & Onboarding Engage early during your customers' implementation phase to provide best practices in Governance and Change Management, driving successful and confident launches. Guide your customers through onboarding, ensuring comprehensive training, effective resource utilization, and smooth integration for new team members. Training & Adoption Create and deliver a tailored training plan for your customers' administrators and key users, leveraging Cornerstone's live and on-demand training resources. Host office hours and connect your customers with valuable online resources, product tours, demos, and adoption materials to drive capability and engagement. Testing & Release Management Support your customers in leading all aspects of the testing phase, including test strategy, test case definition, data preparation, and execution. Share best practices, provide test templates, and ensure all minor issues from testing are documented and formally handed over for ongoing follow-up and resolution in future releases. Track and report on testing outcomes, collaborating with relevant technical and success teams. Ongoing Optimization and Strategic Engagement Schedule and facilitate regular check-ins, strategic business reviews (quarterly), and onsite bi-annual workshops with your customers and stakeholders, including the Account Manager (AM). Develop and manage a personalized success plan for your customers, closely aligned to your customers' business and talent management strategy. Drive engagement through optimization sessions, webinars, and community activities tailored for your customers. Product and Process Enhancement Gather and relay your customers' feedback to Cornerstone Product Managers via feedback sessions, 11 meetings, and product community forums. Provide customized release recommendations for your customers and proactively guide the adoption of new features and system enhancements. Reporting & Analytics Facilitate the effective use of Cornerstone's report writer for your customers, ensuring your customers' administrators can develop and access reports as required. Perform regular reviews of system permissions and governance and support optimization through reporting and analytics best practices. Ensure all minor issues discovered during user acceptance testing are accurately documented and transitioned for resolution. Qualifications & Skills Experience in customer success, consultative account management, or related SaaS roles, preferably in talent management or HR technology. Strong project management, communication, and stakeholder engagement skills. Ability to collaborate effectively with cross-functional teams, including Account Managers, technical experts, and your customers' internal teams. Competence in delivering and customizing training for various audiences. Technical aptitude, especially with integrations, system governance, and reporting tools. Key Performance Measures Your customers' satisfaction and retention Speed and effectiveness of case resolution and escalation Success and adoption during onboarding and training Strategic alignment of Cornerstone solutions to your customers' business outcomes Quality and uptake of reporting and analytics capabilities Our Culture: Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now - is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone - anywhere - to learn, grow and advance. To be better tomorrow than they are today. Who We Are: Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Total Rewards: At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone's comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work - tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 61200 - 97900 GBP. Check us out on LinkedIn, Comparably, Glassdoor, Facebook!
About The Role We have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House. This is a key post contributing to the delivery of Salvation Army Homes services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service. You will co coordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will also ensure supported move on accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes' residents. Working with our residents, you will key to increasing their ability to sustain a tenancy when they housed in our move on properties and when they transition out of the scheme from the scheme. About the Service Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives. About You A Tenancy Sustainment Officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. Benefits of working as a Tenancy Sustainment officer 26 days annual leave rising to 31 days £100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service An extra day off on your birthday A High Street discount scheme (great savings both on and off-line) Pension with life assurance Discounted private medical insurance Loans available for financial emergencies Occupational Sick Pay A full Induction package and training relevant to the role Long service awards from 2.5 years Support to learn and develop your career About Us A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That's where you come in. Equal Opportunities Statement As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. Vacancy Notice We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
About The Role We have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House. This is a key post contributing to the delivery of Salvation Army Homes services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service. You will co coordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will also ensure supported move on accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes' residents. Working with our residents, you will key to increasing their ability to sustain a tenancy when they housed in our move on properties and when they transition out of the scheme from the scheme. About the Service Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives. About You A Tenancy Sustainment Officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. Benefits of working as a Tenancy Sustainment officer 26 days annual leave rising to 31 days £100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service An extra day off on your birthday A High Street discount scheme (great savings both on and off-line) Pension with life assurance Discounted private medical insurance Loans available for financial emergencies Occupational Sick Pay A full Induction package and training relevant to the role Long service awards from 2.5 years Support to learn and develop your career About Us A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That's where you come in. Equal Opportunities Statement As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. Vacancy Notice We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
