Are you a legal professional looking for a role with purpose, impact and variety? We're looking for a Commercial & Policy Solicitor to join our Legal team to provide high quality advice that supports our organisational goals and strengthens our service to members across the UK. About the role As a Commercial and Policy Solicitor you will support the Head of Legal (Commercial) and Head of Legal (Trade Union) to deliver confident, pragmatic legal advice across a broad range of commercial, data, corporate, policy, employment and public law matters. You will build strong working relationships across directorates, lead small projects, and provide expert support on national public inquiries and key association initiatives. This is a role that blends advisory work, stakeholder engagement, contract review, litigation support, external lawyer management and strategic input and would be ideal for a solicitor who enjoys variety and meaningful impact. What you'll be doing Delivering timely and practical legal advice across commercial, data protection, governance, corporate services, technology, employment, public and administrative law issues. Advising on, drafting and negotiating on complex commercial contracts relating to IT, intellectual property, joint ventures, procurement, supply of services, framework agreements and consultancy agreements (not an exhaustive list). Supporting the organisation's response to public inquiries, liaising with external counsel and ensuring effective, joined up legal oversight. Providing legal input into policy development and member related matters across all four nations. Managing and collaborating with external solicitors and counsel to ensure cost effective, high quality advice. Conducting legal research, drafting opinions, preparing litigation documents and assessing prospects of success. Delivering internal legal training and supporting the Legal Department's contribution to wider communications. Acting as a key point of contact for devolved nation colleagues and staying up to date on relevant legal developments. Upholding high professional standards, managing privileged information, and representing the organisation with credibility and integrity. To be successful as a Commercial and Policy Solicitor you'll ideally have: Recognised law qualifications: Qualified solicitor or barrister (SRA or Bar Council certificate, or equivalent common law jurisdiction qualification) (essential) Post qualification experience (of at least 4 years), ideally spanning commercial, policy, regulatory, public law or trade union matters. Strong communication & influencing skills, with the ability to translate complex legal concepts for non lawyers and to deal with senior members of staff across the organisation. Ability to balance legal risk with operational needs and provide pragmatic, solution focused advice. Experience working collaboratively across different internal teams, departments & external suppliers and 3 rd parties A proactive, organised and flexible approach with sound judgement and the confidence to advise senior stakeholders. Commitment to professional ethics, confidentiality and high standards of legal conduct. About the BMA The British Medical Association (BMA) is the trade union and professional body for doctors in the UK. We represent, support and negotiate on behalf of all UK doctors and medical students. Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession. Why work for us? We offer a wide range of benefits including: 30 days holiday entitlement plus bank holidays and a BMA company day Double matching pension contributions up to 12% of salary Additional leave entitlement for volunteering, moving house or wedding leave (after completion of probationary period) Enhanced maternity and paternity leave Group Income protection & life assurance that is seven times your annual salary Annual salary reviews & incremental salary increases from year one to year three Onsite gym and subsidised café (at BMA House in London) Electric Vehicle and Cycle to work salary sacrifice scheme's (available after completion of probationary period) Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support available Long service recognition every 5 years Professional subscription cover where membership of a professional institution is required for your role BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing Multiple flexible benefits and discounts through our employee benefits platform Lots of Learning and Development/training opportunities via our internal learning hub Season ticket loan (up to £10,000) (after completion of probationary period) Additional annual leave- buy up to 5 additional holiday days per year Anonymous recruitment The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications. Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview. To apply please upload an up to date version of your CV and supporting information setting out your suitability for the role. Whether the role needs you to work at home, in an office or in a hybrid way, we ll provide all the support you need. If this sounds like the right opportunity for you, please apply through our website. However, if you require any reasonable adjustments or additional support at any point during the application process, please email . This vacancy will close for applications at midnight on the closing date. The role profile outlines the current key responsibilities and expectations for the position. However, the British Medical Association (BMA) is presently engaged in an organisation design process, which aims to ensure that our structure, roles, and ways of working best support our strategic objectives and the needs of our members. As a result, the responsibilities and scope of this role may be subject to change as the association evolves. The BMA is committed to communicating any such changes transparently and supporting colleagues through any transitions that arise as part of this process. Diversity & Inclusion Monitoring: Our ambition is to work together to promote a more inclusive environment, which attracts everybody with the right skills and experience and signals our commitment to celebrate and promote diversity. BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger. Please note, we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.
Mar 04, 2026
Full time
Are you a legal professional looking for a role with purpose, impact and variety? We're looking for a Commercial & Policy Solicitor to join our Legal team to provide high quality advice that supports our organisational goals and strengthens our service to members across the UK. About the role As a Commercial and Policy Solicitor you will support the Head of Legal (Commercial) and Head of Legal (Trade Union) to deliver confident, pragmatic legal advice across a broad range of commercial, data, corporate, policy, employment and public law matters. You will build strong working relationships across directorates, lead small projects, and provide expert support on national public inquiries and key association initiatives. This is a role that blends advisory work, stakeholder engagement, contract review, litigation support, external lawyer management and strategic input and would be ideal for a solicitor who enjoys variety and meaningful impact. What you'll be doing Delivering timely and practical legal advice across commercial, data protection, governance, corporate services, technology, employment, public and administrative law issues. Advising on, drafting and negotiating on complex commercial contracts relating to IT, intellectual property, joint ventures, procurement, supply of services, framework agreements and consultancy agreements (not an exhaustive list). Supporting the organisation's response to public inquiries, liaising with external counsel and ensuring effective, joined up legal oversight. Providing legal input into policy development and member related matters across all four nations. Managing and collaborating with external solicitors and counsel to ensure cost effective, high quality advice. Conducting legal research, drafting opinions, preparing litigation documents and assessing prospects of success. Delivering internal legal training and supporting the Legal Department's contribution to wider communications. Acting as a key point of contact for devolved nation colleagues and staying up to date on relevant legal developments. Upholding high professional standards, managing privileged information, and representing the organisation with credibility and integrity. To be successful as a Commercial and Policy Solicitor you'll ideally have: Recognised law qualifications: Qualified solicitor or barrister (SRA or Bar Council certificate, or equivalent common law jurisdiction qualification) (essential) Post qualification experience (of at least 4 years), ideally spanning commercial, policy, regulatory, public law or trade union matters. Strong communication & influencing skills, with the ability to translate complex legal concepts for non lawyers and to deal with senior members of staff across the organisation. Ability to balance legal risk with operational needs and provide pragmatic, solution focused advice. Experience working collaboratively across different internal teams, departments & external suppliers and 3 rd parties A proactive, organised and flexible approach with sound judgement and the confidence to advise senior stakeholders. Commitment to professional ethics, confidentiality and high standards of legal conduct. About the BMA The British Medical Association (BMA) is the trade union and professional body for doctors in the UK. We represent, support and negotiate on behalf of all UK doctors and medical students. Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession. Why work for us? We offer a wide range of benefits including: 30 days holiday entitlement plus bank holidays and a BMA company day Double matching pension contributions up to 12% of salary Additional leave entitlement for volunteering, moving house or wedding leave (after completion of probationary period) Enhanced maternity and paternity leave Group Income protection & life assurance that is seven times your annual salary Annual salary reviews & incremental salary increases from year one to year three Onsite gym and subsidised café (at BMA House in London) Electric Vehicle and Cycle to work salary sacrifice scheme's (available after completion of probationary period) Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support available Long service recognition every 5 years Professional subscription cover where membership of a professional institution is required for your role BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing Multiple flexible benefits and discounts through our employee benefits platform Lots of Learning and Development/training opportunities via our internal learning hub Season ticket loan (up to £10,000) (after completion of probationary period) Additional annual leave- buy up to 5 additional holiday days per year Anonymous recruitment The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications. Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview. To apply please upload an up to date version of your CV and supporting information setting out your suitability for the role. Whether the role needs you to work at home, in an office or in a hybrid way, we ll provide all the support you need. If this sounds like the right opportunity for you, please apply through our website. However, if you require any reasonable adjustments or additional support at any point during the application process, please email . This vacancy will close for applications at midnight on the closing date. The role profile outlines the current key responsibilities and expectations for the position. However, the British Medical Association (BMA) is presently engaged in an organisation design process, which aims to ensure that our structure, roles, and ways of working best support our strategic objectives and the needs of our members. As a result, the responsibilities and scope of this role may be subject to change as the association evolves. The BMA is committed to communicating any such changes transparently and supporting colleagues through any transitions that arise as part of this process. Diversity & Inclusion Monitoring: Our ambition is to work together to promote a more inclusive environment, which attracts everybody with the right skills and experience and signals our commitment to celebrate and promote diversity. BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger. Please note, we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.
We're Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in. At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you! This role sits within the SAP Platform team and is responsible for leading SAP integration across the SAP estate at Kingfisher plc. You will oversee how SAP systems connect with each other and with non-SAP platforms, ensuring integrations are designed to the right standards, are secure, reliable, and aligned with long-term architecture plans. You'll also help modernise the integration landscape, moving from legacy solutions toward more cloud-based, API-led approaches, while working closely with Architecture, Operations, Security, and external partners. Overview We're Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in. At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you! This role sits within the SAP Platform team and is responsible for leading SAP integration across the SAP estate at Kingfisher plc. You will oversee how SAP systems connect with each other and with non-SAP platforms, ensuring integrations are designed to the right standards, are secure, reliable, and aligned with long-term architecture plans. You'll also help modernise the integration landscape, moving from legacy solutions toward more cloud-based, API-led approaches, while working closely with Architecture, Operations, Security, and external partners. The role combines technical leadership with hands-on oversight guiding integration design decisions, supporting project delivery, and ensuring day-to-day stability and performance of integration platforms. Lead SAP integration design, delivery, and technical oversight across the SAP landscape Evaluate requirements and select appropriate integration tools, patterns, and approaches Define and maintain integration design standards aligned with architecture, security, and controls Ensure integrations meet performance, scalability, security, and reliability requirements Oversee operational stability of SAP integration platforms and support incident resolution Coordinate integration delivery across internal teams and third-party providers Act as central point of contact for complex, cross-system integration issues Maintain visibility of all integrations including performance, usage, and lifecycle status Drive adoption of modern integration approaches (API-led, event-driven, cloud-ready) Support transition from legacy technologies to modern SAP integration platforms Provide technical leadership, guidance, and quality assurance for integration solutions Maintain documentation, design artefacts, and operational procedures What's the job The role combines technical leadership with hands-on oversight guiding integration design decisions, supporting project delivery, and ensuring day-to-day stability and performance of integration platforms. Lead SAP integration design, delivery, and technical oversight across the SAP landscape Evaluate requirements and select appropriate integration tools, patterns, and approaches Define and maintain integration design standards aligned with architecture, security, and controls Ensure integrations meet performance, scalability, security, and reliability requirements Oversee operational stability of SAP integration platforms and support incident resolution Coordinate integration delivery across internal teams and third-party providers Act as central point of contact for complex, cross-system integration issues Maintain visibility of all integrations including performance, usage, and lifecycle status Drive adoption of modern integration approaches (API-led, event-driven, cloud-ready) Support transition from legacy technologies to modern SAP integration platforms Provide technical leadership, guidance, and quality assurance for integration solutions Maintain documentation, design artefacts, and operational procedures Strong knowledge of SAP integration technologies (ASAPIO, SAP Integration Suite/CPI, PI/PO, Data Sphere) Experience integrating multiple SAP systems (ECC, CRM, BW, CAR) and non-SAP platforms Understanding of integration patterns including APIs, IDocs, Proxies, messaging, and real-time data replication Ability to evaluate and recommend integration tools and architectures Familiarity with cloud integration and API management approaches Knowledge of data security, authorisation, and audit principles in integration design Experience managing vendors or third-party service providers Strong analytical and problem-solving skills for resolving complex integration issues Ability to communicate technical concepts clearly to stakeholders Experience mentoring or guiding engineers Collaborative working style across Operations, Security, Cloud, and Architecture teams Ability to manage multiple integration workstreams effectively Be Customer Focused - constantly improving our customers' experience We listen to our customers and colleagues We innovate products and experiences to stay ahead Be Human - leading with purpose, humanity and care We do the right thing We invest in our people and build great teams Be Curious - thrive on learning, thinking beyond the obvious We focus externally, globally and build the long term We experiment and share our learnings Be Agile - building trust and empowering people to work with agility We act with pace, not perfection, role modelling 80/20 We take risks, fail fast and adapt quickly Be Inclusive - inspiring diverse teams to achieve together We celebrate difference as a strength We collaborate, breaking down silos Be Accountable - owning the plan, delivering results and growth We focus on performance outcomes We prioritise and simplify for others At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements. In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here! We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Interested? Great, apply now and help us to Power the Possible. What we offer. Private Health Care Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation). Kingfisher Pension Scheme Immediate eligibility through auto-enrolment. Contribute 8% to receive a max 14% from the Company. 25 Days' Holiday 25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues). Staff Discount 20% discount at B&Q and Screwfix. Eligible after 3 months service. Kingfisher Share Incentive Plan (SIP) Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached. Life Assurance x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS-MP) or x1 Salary if not active member. Bonus Competitive bonus scheme that aligns to work level of role. . click apply for full job details
Mar 04, 2026
Full time
We're Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in. At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you! This role sits within the SAP Platform team and is responsible for leading SAP integration across the SAP estate at Kingfisher plc. You will oversee how SAP systems connect with each other and with non-SAP platforms, ensuring integrations are designed to the right standards, are secure, reliable, and aligned with long-term architecture plans. You'll also help modernise the integration landscape, moving from legacy solutions toward more cloud-based, API-led approaches, while working closely with Architecture, Operations, Security, and external partners. Overview We're Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in. At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you! This role sits within the SAP Platform team and is responsible for leading SAP integration across the SAP estate at Kingfisher plc. You will oversee how SAP systems connect with each other and with non-SAP platforms, ensuring integrations are designed to the right standards, are secure, reliable, and aligned with long-term architecture plans. You'll also help modernise the integration landscape, moving from legacy solutions toward more cloud-based, API-led approaches, while working closely with Architecture, Operations, Security, and external partners. The role combines technical leadership with hands-on oversight guiding integration design decisions, supporting project delivery, and ensuring day-to-day stability and performance of integration platforms. Lead SAP integration design, delivery, and technical oversight across the SAP landscape Evaluate requirements and select appropriate integration tools, patterns, and approaches Define and maintain integration design standards aligned with architecture, security, and controls Ensure integrations meet performance, scalability, security, and reliability requirements Oversee operational stability of SAP integration platforms and support incident resolution Coordinate integration delivery across internal teams and third-party providers Act as central point of contact for complex, cross-system integration issues Maintain visibility of all integrations including performance, usage, and lifecycle status Drive adoption of modern integration approaches (API-led, event-driven, cloud-ready) Support transition from legacy technologies to modern SAP integration platforms Provide technical leadership, guidance, and quality assurance for integration solutions Maintain documentation, design artefacts, and operational procedures What's the job The role combines technical leadership with hands-on oversight guiding integration design decisions, supporting project delivery, and ensuring day-to-day stability and performance of integration platforms. Lead SAP integration design, delivery, and technical oversight across the SAP landscape Evaluate requirements and select appropriate integration tools, patterns, and approaches Define and maintain integration design standards aligned with architecture, security, and controls Ensure integrations meet performance, scalability, security, and reliability requirements Oversee operational stability of SAP integration platforms and support incident resolution Coordinate integration delivery across internal teams and third-party providers Act as central point of contact for complex, cross-system integration issues Maintain visibility of all integrations including performance, usage, and lifecycle status Drive adoption of modern integration approaches (API-led, event-driven, cloud-ready) Support transition from legacy technologies to modern SAP integration platforms Provide technical leadership, guidance, and quality assurance for integration solutions Maintain documentation, design artefacts, and operational procedures Strong knowledge of SAP integration technologies (ASAPIO, SAP Integration Suite/CPI, PI/PO, Data Sphere) Experience integrating multiple SAP systems (ECC, CRM, BW, CAR) and non-SAP platforms Understanding of integration patterns including APIs, IDocs, Proxies, messaging, and real-time data replication Ability to evaluate and recommend integration tools and architectures Familiarity with cloud integration and API management approaches Knowledge of data security, authorisation, and audit principles in integration design Experience managing vendors or third-party service providers Strong analytical and problem-solving skills for resolving complex integration issues Ability to communicate technical concepts clearly to stakeholders Experience mentoring or guiding engineers Collaborative working style across Operations, Security, Cloud, and Architecture teams Ability to manage multiple integration workstreams effectively Be Customer Focused - constantly improving our customers' experience We listen to our customers and colleagues We innovate products and experiences to stay ahead Be Human - leading with purpose, humanity and care We do the right thing We invest in our people and build great teams Be Curious - thrive on learning, thinking beyond the obvious We focus externally, globally and build the long term We experiment and share our learnings Be Agile - building trust and empowering people to work with agility We act with pace, not perfection, role modelling 80/20 We take risks, fail fast and adapt quickly Be Inclusive - inspiring diverse teams to achieve together We celebrate difference as a strength We collaborate, breaking down silos Be Accountable - owning the plan, delivering results and growth We focus on performance outcomes We prioritise and simplify for others At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements. In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here! We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Interested? Great, apply now and help us to Power the Possible. What we offer. Private Health Care Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation). Kingfisher Pension Scheme Immediate eligibility through auto-enrolment. Contribute 8% to receive a max 14% from the Company. 25 Days' Holiday 25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues). Staff Discount 20% discount at B&Q and Screwfix. Eligible after 3 months service. Kingfisher Share Incentive Plan (SIP) Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached. Life Assurance x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS-MP) or x1 Salary if not active member. Bonus Competitive bonus scheme that aligns to work level of role. . click apply for full job details
Job Title: Facilities Lead Location: Kettering Salary: £36,000 Type: Permanent Company Overview A well-established and highly reputable organisation is seeking an experienced Facilities Lead to support its multi-site operations in the Kettering area. Due to planned succession and a structured handover period, this role is expected to commence in July 2026. We are therefore beginning the search early to identify and engage high-calibre candidates in advance. Role Overview Reporting to the Facilities & QHSE Manager, the Facilities Lead will take responsibility for maintaining and improving a multi-site office and warehouse environment. The role will oversee several sites in close proximity, with occasional travel required to additional UK locations. This is a full-time, 39-hour position (Monday to Friday), including keyholding and first responder responsibilities. Key Responsibilities Respond to urgent site issues and emergencies in a timely and professional manner Act as Keyholder / First Responder, including occasional out-of-hours callouts Maintain and implement preventative maintenance schedules Manage contractor relationships, tenders, quotes and project delivery Support annual and quarterly budget preparation and monitor expenditure Ensure site compliance across Fire Safety, First Aid and related legislation Conduct regular site inspections and action remedial works Coordinate essential site services including security, cleaning, reception and waste management Line manage Facilities Assistant, Reception and Cleaning staff About You We are looking for a proactive and structured Facilities professional who is confident operating across a multi-site environment. You will be calm under pressure, commercially aware and capable of balancing operational delivery with compliance oversight. Requirements Ideally 2years+ experience in a similar Facilities role Experience managing contractors and coordinating site services Strong project and time management skills Budget awareness and cost control experience Confident communication skills Full, clean driving Licence Ability to attend site when required as part of First Responder duties Desirable (training can be provided): IOSH / FM qualification Fire Safety, Asbestos or Legionella awareness Knowledge of CAD or office layout planning tools What's in It for You? Salary up to £36,000 25 days annual leave Early finish on Fridays (1pm) Opportunity to join a stable, established organisation with long-term career prospects Important Information The anticipated start date for this role is July 2026. We are proactively identifying suitable candidates ahead of this date to allow for early engagement, market discussions and a structured transition process. If you are considering a move later this year and would like to explore opportunities in advance, we would welcome a confidential conversation. Next Steps Apply to this Facilities Lead role via this advert. If you would like more information, please contact our Commercial team on (phone number removed). If successful, you will need to digitally register with our agency (if you haven't already done so). If you have not been contacted within 7 days, please assume that you have not been successful on this occasion. We will, however, retain your details for future suitable roles.
Mar 04, 2026
Full time
Job Title: Facilities Lead Location: Kettering Salary: £36,000 Type: Permanent Company Overview A well-established and highly reputable organisation is seeking an experienced Facilities Lead to support its multi-site operations in the Kettering area. Due to planned succession and a structured handover period, this role is expected to commence in July 2026. We are therefore beginning the search early to identify and engage high-calibre candidates in advance. Role Overview Reporting to the Facilities & QHSE Manager, the Facilities Lead will take responsibility for maintaining and improving a multi-site office and warehouse environment. The role will oversee several sites in close proximity, with occasional travel required to additional UK locations. This is a full-time, 39-hour position (Monday to Friday), including keyholding and first responder responsibilities. Key Responsibilities Respond to urgent site issues and emergencies in a timely and professional manner Act as Keyholder / First Responder, including occasional out-of-hours callouts Maintain and implement preventative maintenance schedules Manage contractor relationships, tenders, quotes and project delivery Support annual and quarterly budget preparation and monitor expenditure Ensure site compliance across Fire Safety, First Aid and related legislation Conduct regular site inspections and action remedial works Coordinate essential site services including security, cleaning, reception and waste management Line manage Facilities Assistant, Reception and Cleaning staff About You We are looking for a proactive and structured Facilities professional who is confident operating across a multi-site environment. You will be calm under pressure, commercially aware and capable of balancing operational delivery with compliance oversight. Requirements Ideally 2years+ experience in a similar Facilities role Experience managing contractors and coordinating site services Strong project and time management skills Budget awareness and cost control experience Confident communication skills Full, clean driving Licence Ability to attend site when required as part of First Responder duties Desirable (training can be provided): IOSH / FM qualification Fire Safety, Asbestos or Legionella awareness Knowledge of CAD or office layout planning tools What's in It for You? Salary up to £36,000 25 days annual leave Early finish on Fridays (1pm) Opportunity to join a stable, established organisation with long-term career prospects Important Information The anticipated start date for this role is July 2026. We are proactively identifying suitable candidates ahead of this date to allow for early engagement, market discussions and a structured transition process. If you are considering a move later this year and would like to explore opportunities in advance, we would welcome a confidential conversation. Next Steps Apply to this Facilities Lead role via this advert. If you would like more information, please contact our Commercial team on (phone number removed). If successful, you will need to digitally register with our agency (if you haven't already done so). If you have not been contacted within 7 days, please assume that you have not been successful on this occasion. We will, however, retain your details for future suitable roles.
Contract Manager Location: London Contract Type: Permanent, Full-Time Salary: Competitive (Dependant on Experience) + Private Healthcare + Flexible Benefits About the Role: We are looking for an experienced and dedicated Contract Manager to lead a team of Contract/Site Supervisors and Service Engineers in delivering exceptional service across a high-profile, new-build static contract near Liverpool Street. This is an exciting opportunity to be part of a prestigious client site in a key location in the Broadgate area Key Responsibilities: Oversee service delivery to meet all contractual requirements and performance metrics. Manage and develop a team of supervisors, engineers, and contract support staff to ensure high standards of service. Lead the entire mobilisation process from inception to completion, ensuring a smooth transition. Ensure compliance with Health & Safety standards, statutory requirements, and company policies. Deliver financial objectives, including gross profit targets, WIP, and debt collection. Conduct regular audits for quality assurance of both PPM and reactive works. Utilize CAFM systems and technology effectively to maximize productivity and reporting. Monitor first-fix times to identify training, development, and performance management needs. Ensure high-quality service from specialist subcontractors, providing value for money. Recruit, induct, and retain skilled team members while supporting succession planning and development. Lead monthly team meetings to communicate company updates, best practices, and initiatives. Maintain suitable manning levels to meet contractual obligations. Collaborate closely with other Service Delivery Managers and Customer Managers to enhance and expand existing contracts. About You: Proven experience in delivering exceptional customer service through managing teams of supervisors, engineers, and contract support staff. Strong understanding of planned, preventative maintenance and reactive services. Demonstrated experience in contract mobilisation, cost control, and familiarity with SFG20-derived service deliverables. IOSH Managing Safely or equivalent safety qualification. Excellent communication, leadership, and organisational skills. Ability to engage with company and client cultures, fostering continuous improvement and innovation. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 04, 2026
Full time
Contract Manager Location: London Contract Type: Permanent, Full-Time Salary: Competitive (Dependant on Experience) + Private Healthcare + Flexible Benefits About the Role: We are looking for an experienced and dedicated Contract Manager to lead a team of Contract/Site Supervisors and Service Engineers in delivering exceptional service across a high-profile, new-build static contract near Liverpool Street. This is an exciting opportunity to be part of a prestigious client site in a key location in the Broadgate area Key Responsibilities: Oversee service delivery to meet all contractual requirements and performance metrics. Manage and develop a team of supervisors, engineers, and contract support staff to ensure high standards of service. Lead the entire mobilisation process from inception to completion, ensuring a smooth transition. Ensure compliance with Health & Safety standards, statutory requirements, and company policies. Deliver financial objectives, including gross profit targets, WIP, and debt collection. Conduct regular audits for quality assurance of both PPM and reactive works. Utilize CAFM systems and technology effectively to maximize productivity and reporting. Monitor first-fix times to identify training, development, and performance management needs. Ensure high-quality service from specialist subcontractors, providing value for money. Recruit, induct, and retain skilled team members while supporting succession planning and development. Lead monthly team meetings to communicate company updates, best practices, and initiatives. Maintain suitable manning levels to meet contractual obligations. Collaborate closely with other Service Delivery Managers and Customer Managers to enhance and expand existing contracts. About You: Proven experience in delivering exceptional customer service through managing teams of supervisors, engineers, and contract support staff. Strong understanding of planned, preventative maintenance and reactive services. Demonstrated experience in contract mobilisation, cost control, and familiarity with SFG20-derived service deliverables. IOSH Managing Safely or equivalent safety qualification. Excellent communication, leadership, and organisational skills. Ability to engage with company and client cultures, fostering continuous improvement and innovation. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Nigel Wright Group
Newcastle Upon Tyne, Tyne And Wear
The BusinessGo-Ahead Group is a leading international public transport provider, running vital bus and rail services that keep communities connected every day. Founded as a small bus operator in North East England, it has grown over 30+ years into a major operator with community, safety and accessibility at its core. Go-Ahead is at the forefront of the transition to greener transport, investing significantly in electric vehicles, zero-emission fleets and supporting infrastructure to deliver cleaner air and more sustainable journeys. With a clear commitment to decarbonisation, Go-Ahead is enabling customers to choose greener ways to travel with confidence.The culture is supportive, collaborative and people-focused, whilst also being highly ambitious and committed to modernisation. The RoleThis is a pivotal Group-level appointment based at the Newcastle Head Office, acting as the critical link between day-to-day finance operations and Go-Ahead's wider transformation agenda. Working closely with the Group CFO and the Chief Transformation Officer, you will shape and deliver the future operating model for Finance across the Group , engaging and collaborating with Operating Company Finance Directors along the way. As a Group Finance Operations leader, you will drive improvements in reporting capability, efficiency and data quality, while sponsoring key transformation projects and developing forward-thinking, modern ways of working. You will also play a key role in building a high-performing shared service centre, embedding finance systems, strengthening financial controls and standardising processes. The PersonWe're looking for a forward-thinking transformation leader who brings: Significant senior experience working within a Group structure. A strong track record leading finance operations with clear evidence of improving quality, efficiency and control. Demonstrable experience of finance transformation. A leadership style that builds, develops and retains high-performing, diverse teams, with evidence of coaching and developing talent. Excellent stakeholder management and communication skills, with the confidence to challenge constructively while remaining collegiate and solutions-focused. High resilience, drive and the ability to move seamlessly between strategic thinking and hands-on delivery.
Mar 04, 2026
Full time
The BusinessGo-Ahead Group is a leading international public transport provider, running vital bus and rail services that keep communities connected every day. Founded as a small bus operator in North East England, it has grown over 30+ years into a major operator with community, safety and accessibility at its core. Go-Ahead is at the forefront of the transition to greener transport, investing significantly in electric vehicles, zero-emission fleets and supporting infrastructure to deliver cleaner air and more sustainable journeys. With a clear commitment to decarbonisation, Go-Ahead is enabling customers to choose greener ways to travel with confidence.The culture is supportive, collaborative and people-focused, whilst also being highly ambitious and committed to modernisation. The RoleThis is a pivotal Group-level appointment based at the Newcastle Head Office, acting as the critical link between day-to-day finance operations and Go-Ahead's wider transformation agenda. Working closely with the Group CFO and the Chief Transformation Officer, you will shape and deliver the future operating model for Finance across the Group , engaging and collaborating with Operating Company Finance Directors along the way. As a Group Finance Operations leader, you will drive improvements in reporting capability, efficiency and data quality, while sponsoring key transformation projects and developing forward-thinking, modern ways of working. You will also play a key role in building a high-performing shared service centre, embedding finance systems, strengthening financial controls and standardising processes. The PersonWe're looking for a forward-thinking transformation leader who brings: Significant senior experience working within a Group structure. A strong track record leading finance operations with clear evidence of improving quality, efficiency and control. Demonstrable experience of finance transformation. A leadership style that builds, develops and retains high-performing, diverse teams, with evidence of coaching and developing talent. Excellent stakeholder management and communication skills, with the confidence to challenge constructively while remaining collegiate and solutions-focused. High resilience, drive and the ability to move seamlessly between strategic thinking and hands-on delivery.
M ller UK & Ireland"is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts"which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. We are currently looking to recruit for HGV Technicians to join our Transport Department at our Market Drayton Depot within our M ller Milk & Ingredients Distribution business. The purpose of this role is to Repair and Maintain our HGV Fleet to comply with legal and company standards. Candidates will be responsible for actively seeking solutions to challenges and for embracing a safe and efficient operating approach to their work. This is a great opportunity for someone looking to work for a prestigious logistics company, servicing and repairing a modern well maintained fleet of vehicles. The successful candidate will receive comprehensive on-the-job training tailored to support both the operational needs and their development as a technician. Location: Market Drayton Depot Contract: Full Time / Permanent Shift Patterns: 5 out of 7 days (47.5 hours per week) (AM Shift) Rate of Pay: 16.63 per hour Shift Premiums Saturday - 22.45 per hour Sunday - 29.69 per hour Overtime / Bank Holiday - 29.69 per hour Unsociable (hours worked between (Apply online only - 22.78 per hour Weekly Paid with planned transition to monthly pay over the course of 2025/2026 HGV Technician Responsibilities (will include but not be limited to the following): To inspect and maintain our HGV Fleet Prepare vehicles for MOT testing and transport to test centre To record vehicle defects and keep accurate records of work carried out on each vehicle Repair minor accident damage Carry out fault diagnosis To put safety first regarding all aspects of the role HGV Technician Key Skills & Experience Qualifications required City & Guilds part 2 & 3 / BTEC / IMI in motor vehicle management or equivalent practical experience in the commercial vehicle industry. Commercial experience on HGV's is essential Class C+E licence preferable but not essential Works well both independently and in a team Manages deadlines well and understands how to prioritise a workload HGV Technician Compensation & Benefits We value our people and are proud to offer a wide range of benefits: Competitive pay, an enhanced overtime rate, a premium rates for weekend working and an unsociable hour's premium - paid weekly 33 days holiday (to increase with service) Financial supports towards the cost of your medical and digital driving cards Salary sacrifice pension scheme with Muller matching up to 4% Life Assurance at 2 x your annual salary Access an exclusive rewards platform including your M ller money, health and lifestyle benefits, Company pension, healthcare cash plan, dental insurance, home technology and cycle to work. Access the M ller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more A free corporate uniform Free onsite secured colleague car parking Pride in what you achieve as a member of a team
Mar 04, 2026
Full time
M ller UK & Ireland"is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts"which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. We are currently looking to recruit for HGV Technicians to join our Transport Department at our Market Drayton Depot within our M ller Milk & Ingredients Distribution business. The purpose of this role is to Repair and Maintain our HGV Fleet to comply with legal and company standards. Candidates will be responsible for actively seeking solutions to challenges and for embracing a safe and efficient operating approach to their work. This is a great opportunity for someone looking to work for a prestigious logistics company, servicing and repairing a modern well maintained fleet of vehicles. The successful candidate will receive comprehensive on-the-job training tailored to support both the operational needs and their development as a technician. Location: Market Drayton Depot Contract: Full Time / Permanent Shift Patterns: 5 out of 7 days (47.5 hours per week) (AM Shift) Rate of Pay: 16.63 per hour Shift Premiums Saturday - 22.45 per hour Sunday - 29.69 per hour Overtime / Bank Holiday - 29.69 per hour Unsociable (hours worked between (Apply online only - 22.78 per hour Weekly Paid with planned transition to monthly pay over the course of 2025/2026 HGV Technician Responsibilities (will include but not be limited to the following): To inspect and maintain our HGV Fleet Prepare vehicles for MOT testing and transport to test centre To record vehicle defects and keep accurate records of work carried out on each vehicle Repair minor accident damage Carry out fault diagnosis To put safety first regarding all aspects of the role HGV Technician Key Skills & Experience Qualifications required City & Guilds part 2 & 3 / BTEC / IMI in motor vehicle management or equivalent practical experience in the commercial vehicle industry. Commercial experience on HGV's is essential Class C+E licence preferable but not essential Works well both independently and in a team Manages deadlines well and understands how to prioritise a workload HGV Technician Compensation & Benefits We value our people and are proud to offer a wide range of benefits: Competitive pay, an enhanced overtime rate, a premium rates for weekend working and an unsociable hour's premium - paid weekly 33 days holiday (to increase with service) Financial supports towards the cost of your medical and digital driving cards Salary sacrifice pension scheme with Muller matching up to 4% Life Assurance at 2 x your annual salary Access an exclusive rewards platform including your M ller money, health and lifestyle benefits, Company pension, healthcare cash plan, dental insurance, home technology and cycle to work. Access the M ller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more A free corporate uniform Free onsite secured colleague car parking Pride in what you achieve as a member of a team
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. This is a brilliant opportunity to join a dynamic and ambitious team as we aim to deliver a consistently excellent experience to our supporters. Roles : We are currently recruiting for two vacancies, known internally as Supporter Care Coordinator. Location : Flexible, in line with our hybrid working policy. We work together in the London office a minimum of two days a month, plus other occasional in-office days as required. About the role The mission of the Supporter Care team at Crisis is to ensure that everyone who contacts us has an excellent experience. We are looking for a new Customer Service Coordinator with a strong background in customer service/supporter care. In addition to being great on the phone and having excellent writing, the successful candidate will be a problem solver who loves methodically working through issues to uncover root causes. You will also have a strong collaborative approach and be willing to develop yourself professionally by learning new skills. This is an exciting time to join our team. We are about to transition to our new CRM (Microsoft Dynamics 365). We are also implementing new ways of getting the most from our contact management system (Zendesk), utilising AI and other functionality. This role will suit you if you have a strong understanding of customer service, are able to learn new technologies and to adapt to a changing environment all while delivering consistently excellent service. About you To be successful in this role you will: Have significant current or very recent experience in telephone-based customer/supporter service Be an initiative-taker, actively seek solutions before escalating issues Be able to effectively handle complex and difficult telephone calls Have a strong work ethic and ability to carry out a high volume of tasks to high levels of quality and speed Be motivated to develop professionally and consistently meet performance targets Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy Pension scheme with an employer contribution of 8.5% 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave Enhanced maternity, paternity, shared parental, and adoption pay Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 22nd March 2026 at 23:59 Interview process: Competency based interview plus assessment tasks Interview date and location: In person interview at Universal House, 88-94 Wentworth St, E1 7SA, week commencing 13th April 2026 AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094
Mar 04, 2026
Full time
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. This is a brilliant opportunity to join a dynamic and ambitious team as we aim to deliver a consistently excellent experience to our supporters. Roles : We are currently recruiting for two vacancies, known internally as Supporter Care Coordinator. Location : Flexible, in line with our hybrid working policy. We work together in the London office a minimum of two days a month, plus other occasional in-office days as required. About the role The mission of the Supporter Care team at Crisis is to ensure that everyone who contacts us has an excellent experience. We are looking for a new Customer Service Coordinator with a strong background in customer service/supporter care. In addition to being great on the phone and having excellent writing, the successful candidate will be a problem solver who loves methodically working through issues to uncover root causes. You will also have a strong collaborative approach and be willing to develop yourself professionally by learning new skills. This is an exciting time to join our team. We are about to transition to our new CRM (Microsoft Dynamics 365). We are also implementing new ways of getting the most from our contact management system (Zendesk), utilising AI and other functionality. This role will suit you if you have a strong understanding of customer service, are able to learn new technologies and to adapt to a changing environment all while delivering consistently excellent service. About you To be successful in this role you will: Have significant current or very recent experience in telephone-based customer/supporter service Be an initiative-taker, actively seek solutions before escalating issues Be able to effectively handle complex and difficult telephone calls Have a strong work ethic and ability to carry out a high volume of tasks to high levels of quality and speed Be motivated to develop professionally and consistently meet performance targets Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy Pension scheme with an employer contribution of 8.5% 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave Enhanced maternity, paternity, shared parental, and adoption pay Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 22nd March 2026 at 23:59 Interview process: Competency based interview plus assessment tasks Interview date and location: In person interview at Universal House, 88-94 Wentworth St, E1 7SA, week commencing 13th April 2026 AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094
Supported Living Service Lead (Surrey) - Must Be A Driver £35,000 per annum Benefits of being a CareTech Employee: We offer Permanent contracts 37.5 hrs per week We provide a full induction programme to Care Certificate Standards We provide FREE training to achieve nationally recognised qualifications in Social Care Career progression path within the company Competitive rates of pay Employee Assistance Helpline Flexible Additional Holiday Purchase Scheme DBS check paid by CareTech prior to starting with us Company Pension Free on-site parking Main Duties and Responsibilities: Lead and direct the day-to-day operational management of the schemes, ensuring that available resources are used effectively to enable the provision of a good quality service with support from the registered manager Ensure that all staff working within the home receive regular supervision, in accordance with CareTech's Policy. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice. Ensure that the homes offer a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs. Take a lead role for risk analysis within the homes, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary. Ensure that all steps are taken to maintain the health of people living within the homes. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary. Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner. Work with the Registered Manager and Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required. Participate, as required, in the formulation of budgets, and to monitor expenditure in specific budget headings, as required. Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities. Be accountable for the management of the Home's petty cash float and any monies/valuables belonging to service users kept within the home. Participate in the Area's on-call management system as required. Ensure that the home is run in accordance with good Health & Safety practice and legal requirements. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised. Ensure that good communication networks are maintained within the home, upwards within CareTech's management structure, and sideways to relevant others. Support the Company's Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be. Ensure that all staff within the Home are aware of, and adhere to, CareTech's Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required. Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. The Successful Candidate for the role will have: Diploma (or equivalent) in Health and Social Care or be willing to work towards. Experience in supporting adults with challenging behaviour, learning disabilities and mental health issues. The ability to keep calm under pressure. Confidence to work alone and as part of a team. Excellent communication skills. The passion to work with vulnerable Adults. The desire and commitment to achieve high standards of safeguarding. Driving license would be beneficial The Organisation: CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a "Disability Confident Leader". Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer. Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. STRICTLY NO AGENCIES
Mar 04, 2026
Full time
Supported Living Service Lead (Surrey) - Must Be A Driver £35,000 per annum Benefits of being a CareTech Employee: We offer Permanent contracts 37.5 hrs per week We provide a full induction programme to Care Certificate Standards We provide FREE training to achieve nationally recognised qualifications in Social Care Career progression path within the company Competitive rates of pay Employee Assistance Helpline Flexible Additional Holiday Purchase Scheme DBS check paid by CareTech prior to starting with us Company Pension Free on-site parking Main Duties and Responsibilities: Lead and direct the day-to-day operational management of the schemes, ensuring that available resources are used effectively to enable the provision of a good quality service with support from the registered manager Ensure that all staff working within the home receive regular supervision, in accordance with CareTech's Policy. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice. Ensure that the homes offer a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs. Take a lead role for risk analysis within the homes, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary. Ensure that all steps are taken to maintain the health of people living within the homes. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary. Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner. Work with the Registered Manager and Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required. Participate, as required, in the formulation of budgets, and to monitor expenditure in specific budget headings, as required. Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities. Be accountable for the management of the Home's petty cash float and any monies/valuables belonging to service users kept within the home. Participate in the Area's on-call management system as required. Ensure that the home is run in accordance with good Health & Safety practice and legal requirements. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised. Ensure that good communication networks are maintained within the home, upwards within CareTech's management structure, and sideways to relevant others. Support the Company's Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be. Ensure that all staff within the Home are aware of, and adhere to, CareTech's Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required. Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. The Successful Candidate for the role will have: Diploma (or equivalent) in Health and Social Care or be willing to work towards. Experience in supporting adults with challenging behaviour, learning disabilities and mental health issues. The ability to keep calm under pressure. Confidence to work alone and as part of a team. Excellent communication skills. The passion to work with vulnerable Adults. The desire and commitment to achieve high standards of safeguarding. Driving license would be beneficial The Organisation: CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a "Disability Confident Leader". Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer. Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. STRICTLY NO AGENCIES
Uxbridge - Office Based About the role: In order to meet our sales aspirations in the UK, it is vital that we create Customer Experience that exceeds the expectations of our customers and delivers on the brand promises of both BYD and DENZA. Reporting to the UK Head of Customer Experience, this role will be responsible for designing and delivering an industry leading Customer Journey from first contact with the brand through to repurchase. Main Tasks and Responsibilities: Work with the Marketing and Product teams to ensure that our online journey allows customers to complete the research phase and transition smoothly to a sales enquiry. Develop processes and resources to manage customer contact with the brands in the early stages of their purchase journey, and effective nurture where appropriate, to maximise sales enquiry leads. Ensure Lead Generation processes are effective and work with our Retail and Fleet sales teams to ensure effective Lead Management processes are in place. Manage the Community Operations Team to develop and maintain an industry leading community experience, enhancing the ownership experience, increasing referral sales and ensuring renewal sales. Use Community to conduct customer research and provide feedback to guide future product development and improvement. Take responsibility for improving Customer Experience and Quality KPIs, including NPS, Mystery Shop and Sales Standards Audits. Work with the Sales Field Team and Sales Training team to ensure that results and analysis are used to create actions to drive performance. Work with both European and UK Customer Care team to ensure that customer issues are dealt with efficiently and in line with the Brand promise. Analyse the issues and feedback received from customers to ensure that R&D, Product, Aftersales and Sales Teams have actions in place to resolve at the root cause. Ideal Candidate profile: Minimum 10 years' management level experience working in Customer Experience or Customer Care roles. Excellent interpersonal, communication, and customer service skills. Ability to deal with Internal and External Stakeholders at all levels. Hands on experience with ERP and CRM systems and the effective management of customer data respecting GDPR legislation. Proficiency with MS Office Suite, particularly MS Excel. Analytical and multitasking skills. Ability to work well as part of a team but also be able to make decisions and complete tasks independently. Benefits Performance and experience based competitive remuneration. Scottish Widow workplace pension. 25 days paid holidays + public holidays. Department & company wide teambuilding events. An exciting opportunity to lead the European transition to Zero Emissions transportation and decarbonization of the economy.
Mar 04, 2026
Full time
Uxbridge - Office Based About the role: In order to meet our sales aspirations in the UK, it is vital that we create Customer Experience that exceeds the expectations of our customers and delivers on the brand promises of both BYD and DENZA. Reporting to the UK Head of Customer Experience, this role will be responsible for designing and delivering an industry leading Customer Journey from first contact with the brand through to repurchase. Main Tasks and Responsibilities: Work with the Marketing and Product teams to ensure that our online journey allows customers to complete the research phase and transition smoothly to a sales enquiry. Develop processes and resources to manage customer contact with the brands in the early stages of their purchase journey, and effective nurture where appropriate, to maximise sales enquiry leads. Ensure Lead Generation processes are effective and work with our Retail and Fleet sales teams to ensure effective Lead Management processes are in place. Manage the Community Operations Team to develop and maintain an industry leading community experience, enhancing the ownership experience, increasing referral sales and ensuring renewal sales. Use Community to conduct customer research and provide feedback to guide future product development and improvement. Take responsibility for improving Customer Experience and Quality KPIs, including NPS, Mystery Shop and Sales Standards Audits. Work with the Sales Field Team and Sales Training team to ensure that results and analysis are used to create actions to drive performance. Work with both European and UK Customer Care team to ensure that customer issues are dealt with efficiently and in line with the Brand promise. Analyse the issues and feedback received from customers to ensure that R&D, Product, Aftersales and Sales Teams have actions in place to resolve at the root cause. Ideal Candidate profile: Minimum 10 years' management level experience working in Customer Experience or Customer Care roles. Excellent interpersonal, communication, and customer service skills. Ability to deal with Internal and External Stakeholders at all levels. Hands on experience with ERP and CRM systems and the effective management of customer data respecting GDPR legislation. Proficiency with MS Office Suite, particularly MS Excel. Analytical and multitasking skills. Ability to work well as part of a team but also be able to make decisions and complete tasks independently. Benefits Performance and experience based competitive remuneration. Scottish Widow workplace pension. 25 days paid holidays + public holidays. Department & company wide teambuilding events. An exciting opportunity to lead the European transition to Zero Emissions transportation and decarbonization of the economy.
Equifind have partnered with a high-growth private equity-backed organisation in Central London, who are looking to hire an Interim Financial Controller for an initial six-month period, to support the business through a phase of integration, system improvement and increased reporting demands. This will suit a proven interim Financial Controller who is comfortable stepping into complex environments, stabilising teams, and working with senior stakeholders in fast-moving PE settings. This role offers two days WFH, with the remaining days split between the Central London office. Objectives and Key Deliverables of the Role: Take ownership of the finance function during a period of growth, ensuring smooth month-end, accurate group consolidations and strong cost-accounting discipline Support the integration of newly acquired entities into consistent reporting, controls and governance frameworks Strengthen financial visibility, forecasting accuracy and short-term planning across multi-site operations Lead improvements across processes, controls and reporting to meet Private Equity and lender expectations Enhance management information and group reporting, ensuring clarity, consistency and timeliness Support the embedding of a new ERP system, refining processes around data, reporting and workflows Improve audit readiness and reduce timelines, ensuring tighter governance and compliance Partner with functional leads on analysis, budgeting, forecasting and commercial decision-making Provide leadership and stability to the finance team, maintaining performance during transition Oversee payroll process changes and ensure accurate monthly delivery Requirements: Qualified accountant (ACA/ACCA/CIMA) Significant experience operating as an interim Group FC or senior group finance leader Strong grounding in cost accounting, multi-site reporting, and operational finance Confident working within Private Equity environments, including covenant reporting and stakeholder engagement Experience in complex, operationally intensive sectors (manufacturing, utilities, transport, industrial services, or similar). The Business: A high-growth, PE-backed organisation headquartered in Central London, operating across multiple sites in the UK. The business is in a strong position and continuing to expand, with increasing reporting requirements and system change underway. This role offers regular interaction with senior leadership, giving you direct exposure to a fast-paced and high-performing environment. What's On Offer: Salary: £120,000 - £130,000, DoE. WFH: 2 days from home, with office-based in Central London. Contract Length: This assignment is expected to run for six months, with potential to extend.
Mar 04, 2026
Contractor
Equifind have partnered with a high-growth private equity-backed organisation in Central London, who are looking to hire an Interim Financial Controller for an initial six-month period, to support the business through a phase of integration, system improvement and increased reporting demands. This will suit a proven interim Financial Controller who is comfortable stepping into complex environments, stabilising teams, and working with senior stakeholders in fast-moving PE settings. This role offers two days WFH, with the remaining days split between the Central London office. Objectives and Key Deliverables of the Role: Take ownership of the finance function during a period of growth, ensuring smooth month-end, accurate group consolidations and strong cost-accounting discipline Support the integration of newly acquired entities into consistent reporting, controls and governance frameworks Strengthen financial visibility, forecasting accuracy and short-term planning across multi-site operations Lead improvements across processes, controls and reporting to meet Private Equity and lender expectations Enhance management information and group reporting, ensuring clarity, consistency and timeliness Support the embedding of a new ERP system, refining processes around data, reporting and workflows Improve audit readiness and reduce timelines, ensuring tighter governance and compliance Partner with functional leads on analysis, budgeting, forecasting and commercial decision-making Provide leadership and stability to the finance team, maintaining performance during transition Oversee payroll process changes and ensure accurate monthly delivery Requirements: Qualified accountant (ACA/ACCA/CIMA) Significant experience operating as an interim Group FC or senior group finance leader Strong grounding in cost accounting, multi-site reporting, and operational finance Confident working within Private Equity environments, including covenant reporting and stakeholder engagement Experience in complex, operationally intensive sectors (manufacturing, utilities, transport, industrial services, or similar). The Business: A high-growth, PE-backed organisation headquartered in Central London, operating across multiple sites in the UK. The business is in a strong position and continuing to expand, with increasing reporting requirements and system change underway. This role offers regular interaction with senior leadership, giving you direct exposure to a fast-paced and high-performing environment. What's On Offer: Salary: £120,000 - £130,000, DoE. WFH: 2 days from home, with office-based in Central London. Contract Length: This assignment is expected to run for six months, with potential to extend.
Customer Service Advisor - Permanent Office based Belfast New career for 2026! This is an amazing opportunity to join one of the N Ireland's leading Healthcare Providers that offers excellent career prospects and a positive working culture. Benefits inculde full private medical health cover plus 35 days leave and modern office facilities inc Gym and mega Canteen! NB "No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you" As Appointments Advisor you will be resposible for dealing with all inbound calls to the department. The roles encompass the backbone of the patient pathway process and successful candidates will gain first-hand knowledge of how each department facilitates the patient s journey from initial enquiry to discharge. Job Title: Appointments Advisor - Patient Services Call Team Contract: Full time, permanent Hours: 37.5 per week M-F (9-5 or 10-6 ) Sat rota basis 9-3 Salary: £24,855 per annum. Job Summary : As an Appointments Advisor, you will be responsible for ensuring the smooth and efficient transition of all patients from initial enquiry, through to eventual discharge and follow-up appointments. Appointments Advisors are the first and last point of contact for patients and are therefore responsible for delivering and maintaining the excellent standard of service that oue patients can expect and have become accustomed to. A key part of the role will involve managing a high volume of incoming patient enquiries via telephone, email, and web-based communication. Successfully candidates will quickly become knowledgeable of all aspects of the Group s service provision and provide accurate and timely advice to all external stakeholders. Another key part of the role will involve the scheduling and management of patient appointments, consultations, and surgical procedures. Appointments Advisors assist with the efficient use of hospital capacity whilst ensuring that all patients are seen in a timely manner that suits their own schedule. We are looking for candidates with strong communication skills who can confidently respond to a high volume of enquiries across a range of clinical areas whilst staying organised and proactive to ensure that patients receive their preferred outcomes. Excellent customer service is something that should come naturally to you along with the ability to display empathy and demonstrate strong listening skills. Key responsibilities: • Accurate record keeping of all interactions will be essential in order that maximum value can be derived from any potential patient enquiry. • Efficient, effective, and focused response to all enquiries via telephone and email while displaying empathy and working to resolve patient queries. • Following up on enquiries by phone and email. • Proactively follow the Patients Pathway to ensure Consultations, Investigations, Procedures and Reviews are all booked accordingly. • Process and book all referrals within appropriate time frames. • Scheduling of surgical procedures within specific time scales. • Ensuring that all patient treatment records are accurate and up to date. • Liaising with colleagues across a variety of teams
Mar 04, 2026
Full time
Customer Service Advisor - Permanent Office based Belfast New career for 2026! This is an amazing opportunity to join one of the N Ireland's leading Healthcare Providers that offers excellent career prospects and a positive working culture. Benefits inculde full private medical health cover plus 35 days leave and modern office facilities inc Gym and mega Canteen! NB "No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you" As Appointments Advisor you will be resposible for dealing with all inbound calls to the department. The roles encompass the backbone of the patient pathway process and successful candidates will gain first-hand knowledge of how each department facilitates the patient s journey from initial enquiry to discharge. Job Title: Appointments Advisor - Patient Services Call Team Contract: Full time, permanent Hours: 37.5 per week M-F (9-5 or 10-6 ) Sat rota basis 9-3 Salary: £24,855 per annum. Job Summary : As an Appointments Advisor, you will be responsible for ensuring the smooth and efficient transition of all patients from initial enquiry, through to eventual discharge and follow-up appointments. Appointments Advisors are the first and last point of contact for patients and are therefore responsible for delivering and maintaining the excellent standard of service that oue patients can expect and have become accustomed to. A key part of the role will involve managing a high volume of incoming patient enquiries via telephone, email, and web-based communication. Successfully candidates will quickly become knowledgeable of all aspects of the Group s service provision and provide accurate and timely advice to all external stakeholders. Another key part of the role will involve the scheduling and management of patient appointments, consultations, and surgical procedures. Appointments Advisors assist with the efficient use of hospital capacity whilst ensuring that all patients are seen in a timely manner that suits their own schedule. We are looking for candidates with strong communication skills who can confidently respond to a high volume of enquiries across a range of clinical areas whilst staying organised and proactive to ensure that patients receive their preferred outcomes. Excellent customer service is something that should come naturally to you along with the ability to display empathy and demonstrate strong listening skills. Key responsibilities: • Accurate record keeping of all interactions will be essential in order that maximum value can be derived from any potential patient enquiry. • Efficient, effective, and focused response to all enquiries via telephone and email while displaying empathy and working to resolve patient queries. • Following up on enquiries by phone and email. • Proactively follow the Patients Pathway to ensure Consultations, Investigations, Procedures and Reviews are all booked accordingly. • Process and book all referrals within appropriate time frames. • Scheduling of surgical procedures within specific time scales. • Ensuring that all patient treatment records are accurate and up to date. • Liaising with colleagues across a variety of teams
Overview Kerv is a high-growth technology services and software business operating at the intersection of digital transformation, cloud, data, AI and customer experience. Backed by Bridgepoint, one of Europe's leading private equity investors, Kerv has entered an exciting new phase of accelerated growth following recent investment. Bridgepoint's backing provides both capital and strategic support to scale the platform, drive operational excellence and execute on an ambitious growth agenda, including organic expansion, transformation initiatives and potential M&A. This is a broad, hands-on leadership role responsible for defining and executing service strategy, operational delivery, and continuous improvement across Kerv Connect. The role acts as a bridge between strategic business objectives and day-to-day service delivery, while driving transformation initiatives that enhance operational maturity and capability. This position interfaces closely with the Kerv Group central functions (Transformation, GovOps, GroupService, HR, IT) and leads cross-functional collaboration with the CTO and Sales leadership on business development and service innovation. Key Responsibilities Define service offerings in collaboration with CTO and Sales leadership, ensuring alignment with market demand and delivery capabilities. Drive ISO20000 certification journey, establishing ITIL-based governance frameworks and service management processes to enhance operational maturity. Establish and monitor service SLAs, ensuring consistent delivery quality and customer satisfaction. Participate in monthly business reviews to report on practice achievements Attend monthly risk meetings to assess service health, identify issues, and drive continuous improvement. Support the GovOps function through weekly governance meetings to maintain compliance and risk management standards. Develop and present business cases for strategic decisions, seeking senior team approval on major initiatives. Actively define scope and requirements for ServiceNow platform optimisation with the central development team, ensuring alignment with business unit needs. Oversee implementation of roadmap prioritising: contract management (in progress), contract P&L, project management, CMDB, and ticket management modules. Sign-off on final delivery of ServiceNow enhancements to ensure quality and compliance with business requirements. Work with Transformation and Group Service teams to align platform capabilities with evolving operational needs. Work with CTO to define and implement strategic platform initiatives, incl. Logicmonitor Operational Delivery & Team Management Manage and develop a team covering service leadership, project management, consulting and engineering functions (currently 9 people). Conduct weekly 1-2-1s with direct reports to ensure alignment, identify issues, and provide coaching. Oversee client project delivery through Project Management team. Handle high-level customer escalations and resolution coordination. Support Sales team in scoping managed services by advising on delivery capabilities and scalability limits. Maintain weekly coordination with Sales leadership on pipeline and delivery readiness. Manage critical hardware and services supplier relationships (HWBF), ensuring SLA compliance at 90% and above. Lead supplier transitions and negotiations to improve service quality and cost-effectiveness (recently completed transition to new HWBF partner). Establish clear performance metrics and remediation plans with suppliers. Strategic Initiatives & Planning Collaborate with CTO on service strategy initiatives, including automation for tooling platforms and capability expansion. Support budget planning and P&L accountability working with Managing Director on resource allocation and investment decisions. Advise on technical service design and capacity constraints to inform business strategy. Strategic input defining and maintaining our practice culture, ensuring alignment with Kerv Group values and fostering a high-performance environment. People Leadership & Recruitment Responsible for all technical staff recruitment across the Practice, ensuring talent acquisition aligns with operational and cultural objectives. Drive talent development, succession planning, and skills enhancement initiatives. Foster a collaborative and inclusive culture that supports innovation and continuous improvement Background, Skills & Experience Required Previous Network MSP or ISP experience is essential Proven experience in service operations and ITIL/IT service management best practices. Track record of leading transformation and systems implementation projects. Hands-on approach with a willingness to roll up sleeves and drive change forward, e xperience managing complex teams and driving continuous improvement. Strong stakeholder management across technical, sales, and transformation functions. Vendor and supplier management experience. Budget and P&L accountability. Ability to balance strategic initiatives with day-to-day operational delivery. Understanding of managed services delivery models and scaling challenges. Commercially minded, resilient and comfortable operating in a fast-paced, evolving environment Location & Application Details Location: United Kingdom Job Type: Full Time Application Closing Date: 30th April 2026 Apply today First Name Last Name Email Phone Resume LinkedIn Profile Website About Kerv and Related Acquisitions Worth Digital is now part of Kerv. In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital. Netwrx is now part of Kerv. In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Netwrx. is now part of Kerv In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Inciper.
Mar 04, 2026
Full time
Overview Kerv is a high-growth technology services and software business operating at the intersection of digital transformation, cloud, data, AI and customer experience. Backed by Bridgepoint, one of Europe's leading private equity investors, Kerv has entered an exciting new phase of accelerated growth following recent investment. Bridgepoint's backing provides both capital and strategic support to scale the platform, drive operational excellence and execute on an ambitious growth agenda, including organic expansion, transformation initiatives and potential M&A. This is a broad, hands-on leadership role responsible for defining and executing service strategy, operational delivery, and continuous improvement across Kerv Connect. The role acts as a bridge between strategic business objectives and day-to-day service delivery, while driving transformation initiatives that enhance operational maturity and capability. This position interfaces closely with the Kerv Group central functions (Transformation, GovOps, GroupService, HR, IT) and leads cross-functional collaboration with the CTO and Sales leadership on business development and service innovation. Key Responsibilities Define service offerings in collaboration with CTO and Sales leadership, ensuring alignment with market demand and delivery capabilities. Drive ISO20000 certification journey, establishing ITIL-based governance frameworks and service management processes to enhance operational maturity. Establish and monitor service SLAs, ensuring consistent delivery quality and customer satisfaction. Participate in monthly business reviews to report on practice achievements Attend monthly risk meetings to assess service health, identify issues, and drive continuous improvement. Support the GovOps function through weekly governance meetings to maintain compliance and risk management standards. Develop and present business cases for strategic decisions, seeking senior team approval on major initiatives. Actively define scope and requirements for ServiceNow platform optimisation with the central development team, ensuring alignment with business unit needs. Oversee implementation of roadmap prioritising: contract management (in progress), contract P&L, project management, CMDB, and ticket management modules. Sign-off on final delivery of ServiceNow enhancements to ensure quality and compliance with business requirements. Work with Transformation and Group Service teams to align platform capabilities with evolving operational needs. Work with CTO to define and implement strategic platform initiatives, incl. Logicmonitor Operational Delivery & Team Management Manage and develop a team covering service leadership, project management, consulting and engineering functions (currently 9 people). Conduct weekly 1-2-1s with direct reports to ensure alignment, identify issues, and provide coaching. Oversee client project delivery through Project Management team. Handle high-level customer escalations and resolution coordination. Support Sales team in scoping managed services by advising on delivery capabilities and scalability limits. Maintain weekly coordination with Sales leadership on pipeline and delivery readiness. Manage critical hardware and services supplier relationships (HWBF), ensuring SLA compliance at 90% and above. Lead supplier transitions and negotiations to improve service quality and cost-effectiveness (recently completed transition to new HWBF partner). Establish clear performance metrics and remediation plans with suppliers. Strategic Initiatives & Planning Collaborate with CTO on service strategy initiatives, including automation for tooling platforms and capability expansion. Support budget planning and P&L accountability working with Managing Director on resource allocation and investment decisions. Advise on technical service design and capacity constraints to inform business strategy. Strategic input defining and maintaining our practice culture, ensuring alignment with Kerv Group values and fostering a high-performance environment. People Leadership & Recruitment Responsible for all technical staff recruitment across the Practice, ensuring talent acquisition aligns with operational and cultural objectives. Drive talent development, succession planning, and skills enhancement initiatives. Foster a collaborative and inclusive culture that supports innovation and continuous improvement Background, Skills & Experience Required Previous Network MSP or ISP experience is essential Proven experience in service operations and ITIL/IT service management best practices. Track record of leading transformation and systems implementation projects. Hands-on approach with a willingness to roll up sleeves and drive change forward, e xperience managing complex teams and driving continuous improvement. Strong stakeholder management across technical, sales, and transformation functions. Vendor and supplier management experience. Budget and P&L accountability. Ability to balance strategic initiatives with day-to-day operational delivery. Understanding of managed services delivery models and scaling challenges. Commercially minded, resilient and comfortable operating in a fast-paced, evolving environment Location & Application Details Location: United Kingdom Job Type: Full Time Application Closing Date: 30th April 2026 Apply today First Name Last Name Email Phone Resume LinkedIn Profile Website About Kerv and Related Acquisitions Worth Digital is now part of Kerv. In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital. Netwrx is now part of Kerv. In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Netwrx. is now part of Kerv In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Inciper.
Our client has a permanent vacancy for a Senior Systems Analyst to be responsible for the overall management, optimisation, and efficient running of business systems. You will work closely with business stakeholders in Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into functional and technical requirements. Define current workflow and future workflow as well as identifying bottlenecks and recommending solutions. Support change initiatives by assessing business impact, defining success metrics, and ensuring smooth transition to new processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root cause analysis for system issues and coordinate with internal teams and vendors to implement permanent corrective actions. Ensure systems remain performant, scalable, and aligned with business growth objectives. Configuration management, system checks on master data integrity and optimization of system usage across various departments. Project Delivery Contribute to full project lifecycles from discovery and design through testing, deployment, and adoption by users. Taking ownership of project deliverables, ensuring quality documentation and timely completion. Testing & Quality Assurance Develop test scenarios, test scripts, and perform UAT and regression testing on changes and upgrades to the system. Validate data flows, integrations, and business rules to ensure reliable operation of end-to-end processes. Reporting & Data Insight Operational and analytical reporting Create, maintain, and enhance reports to support decision making. Interact with stakeholders to define reporting needs. Training & User Guidance Train and guide the end users on the new features and processes and best practices. Develop training documents, knowledge articles, and process documentation. Required Skills & Experience Strong experience in business or systems analysis within an ERP centric environment. Hands on experience with enterprise resource planning systems Relational database experience e.g. writing queries, and performance tuning. Systems integration, API s and data flows between enterprise platforms. Communication and stakeholder engagement skills with a customer driven approach. The ability to document requirements, processes and technical specifications correctly and efficiently. Desirable Skills & Experience Sage X3 ERP Experience. Understanding of Finance, B2B ecommerce, warehouse, supply chain or product distribution. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting tools. Knowledge and experience of working with web services, API integrations, or system automation. Familiarity with Magento, Shopify, or other B2B ecommerce platforms. Microsoft SQL Experience. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Mar 04, 2026
Full time
Our client has a permanent vacancy for a Senior Systems Analyst to be responsible for the overall management, optimisation, and efficient running of business systems. You will work closely with business stakeholders in Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into functional and technical requirements. Define current workflow and future workflow as well as identifying bottlenecks and recommending solutions. Support change initiatives by assessing business impact, defining success metrics, and ensuring smooth transition to new processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root cause analysis for system issues and coordinate with internal teams and vendors to implement permanent corrective actions. Ensure systems remain performant, scalable, and aligned with business growth objectives. Configuration management, system checks on master data integrity and optimization of system usage across various departments. Project Delivery Contribute to full project lifecycles from discovery and design through testing, deployment, and adoption by users. Taking ownership of project deliverables, ensuring quality documentation and timely completion. Testing & Quality Assurance Develop test scenarios, test scripts, and perform UAT and regression testing on changes and upgrades to the system. Validate data flows, integrations, and business rules to ensure reliable operation of end-to-end processes. Reporting & Data Insight Operational and analytical reporting Create, maintain, and enhance reports to support decision making. Interact with stakeholders to define reporting needs. Training & User Guidance Train and guide the end users on the new features and processes and best practices. Develop training documents, knowledge articles, and process documentation. Required Skills & Experience Strong experience in business or systems analysis within an ERP centric environment. Hands on experience with enterprise resource planning systems Relational database experience e.g. writing queries, and performance tuning. Systems integration, API s and data flows between enterprise platforms. Communication and stakeholder engagement skills with a customer driven approach. The ability to document requirements, processes and technical specifications correctly and efficiently. Desirable Skills & Experience Sage X3 ERP Experience. Understanding of Finance, B2B ecommerce, warehouse, supply chain or product distribution. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting tools. Knowledge and experience of working with web services, API integrations, or system automation. Familiarity with Magento, Shopify, or other B2B ecommerce platforms. Microsoft SQL Experience. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
SEND Primary Teacher (Open to ECTs / New QTS Graduates & Mainstream Teachers) Aspire People are recruiting a dedicated and enthusiastic SEND Primary Teacher to join a supportive specialist primary setting in Stockport, Greater Manchester, working with pupils aged 4-11. This role is open to ECTs / newly qualified teachers looking to begin their career in a nurturing SEND environment, as well as mainstream primary teachers who are keen to move into specialist education and develop their skills supporting pupils with additional needs. The school supports pupils with a range of needs including Autism Spectrum Condition (ASC), ADHD, speech, language and communication needs (SLCN), moderate learning difficulties and Social, Emotional and Mental Health (SEMH) needs. Pupils benefit from small class sizes, clear routines and a calm, inclusive approach that helps them feel safe, supported and ready to learn. You will work closely with an experienced team of teaching assistants, SENCOs, pastoral staff and external professionals, delivering personalised learning and supporting both academic progress and emotional development. The school offers a structured environment, strong leadership support and ongoing SEND-focused training to help staff succeed in their roles. Responsibilities Plan and deliver engaging, differentiated lessons aligned with the primary curriculum Adapt teaching to meet individual pupil needs and learning styles Create a calm, structured and inclusive classroom environment Implement EHCP targets, individual learning plans and support strategies Work collaboratively with teaching assistants and the wider SEND team Support pupils' communication, independence and confidence Monitor progress and celebrate pupil achievements Requirements Holds Qualified Teacher Status (QTS) (ECTs / new QTS graduates encouraged to apply) Mainstream primary teachers are welcome, with full support provided for the transition into SEND A patient, calm and resilient approach Strong behaviour management and relationship-building skills A genuine passion for inclusion and supporting pupils with additional needs Enhanced DBS on the update service (or willingness to apply) Right to work in the UK Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Mar 04, 2026
Seasonal
SEND Primary Teacher (Open to ECTs / New QTS Graduates & Mainstream Teachers) Aspire People are recruiting a dedicated and enthusiastic SEND Primary Teacher to join a supportive specialist primary setting in Stockport, Greater Manchester, working with pupils aged 4-11. This role is open to ECTs / newly qualified teachers looking to begin their career in a nurturing SEND environment, as well as mainstream primary teachers who are keen to move into specialist education and develop their skills supporting pupils with additional needs. The school supports pupils with a range of needs including Autism Spectrum Condition (ASC), ADHD, speech, language and communication needs (SLCN), moderate learning difficulties and Social, Emotional and Mental Health (SEMH) needs. Pupils benefit from small class sizes, clear routines and a calm, inclusive approach that helps them feel safe, supported and ready to learn. You will work closely with an experienced team of teaching assistants, SENCOs, pastoral staff and external professionals, delivering personalised learning and supporting both academic progress and emotional development. The school offers a structured environment, strong leadership support and ongoing SEND-focused training to help staff succeed in their roles. Responsibilities Plan and deliver engaging, differentiated lessons aligned with the primary curriculum Adapt teaching to meet individual pupil needs and learning styles Create a calm, structured and inclusive classroom environment Implement EHCP targets, individual learning plans and support strategies Work collaboratively with teaching assistants and the wider SEND team Support pupils' communication, independence and confidence Monitor progress and celebrate pupil achievements Requirements Holds Qualified Teacher Status (QTS) (ECTs / new QTS graduates encouraged to apply) Mainstream primary teachers are welcome, with full support provided for the transition into SEND A patient, calm and resilient approach Strong behaviour management and relationship-building skills A genuine passion for inclusion and supporting pupils with additional needs Enhanced DBS on the update service (or willingness to apply) Right to work in the UK Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Location Swansea About the job Job summary Do you have an understanding and experience working with infrastructure and cloud technologies? If so, we would love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers . Job description We are looking for a Lead Technical Architect to join our dynamic and innovative workforce at an exciting and challenging time. The role holder will need to demonstrate the appetite and commitment to help drive the organisation through significant transformation programmes. You will work with several teams across the Driver & Vehicle Licensing Agency's (DVLA) IT Services (ITS) Directorate as well as across the DVLA's business directorates to develop architectural patterns and solution designs. You will work collaboratively with ITS Engineering squads to deliver new solutions and help transition these into operational service. Your responsibilities will include, but aren't limited to: Be responsible for leading the technical design of systems and services, justifying and communicating design decisions. Assure other services and system quality, ensuring the technical work fits into the broader strategy for government. Explore the benefits of cross-government alignment. Provide mentoring within teams. Provide leadership to other architects. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification You will have a solid Architectural and technical background having worked in an architectural or technical lead role to deliver enterprise-scale solutions. Required experience: Experience of UC and omni-channel contact centre solutions. Experience of networking concepts, LAN/WAN/WLAN. Experience of ENTRA active directory and O365. Experience of hybrid Active directory and ENTRA active directory. Knowledge of the key principles outlined in Microsoft's Azure Cloud Adoption Framework. Experience with data security principles and systems designed to protect sensitive data. Desire to create and maintain solution designs in an iterative and collaborative manner. Ability to think strategically about business, product and technical challenges. Excellent technical skills with the experience to be held accountable for technical aspects of delivering complex solutions, including end-to-end solution design, delivery governance, assurance and support for Engineers and Delivery Managers. Great interpersonal skills allowing you to work with technical and non-technical stakeholders alike. You will be able to drive discussions with senior leaders across the agency as well as having the technical background that will enable you to easily interact and give guidance to software developers, testers and engineers.
Mar 04, 2026
Full time
Location Swansea About the job Job summary Do you have an understanding and experience working with infrastructure and cloud technologies? If so, we would love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers . Job description We are looking for a Lead Technical Architect to join our dynamic and innovative workforce at an exciting and challenging time. The role holder will need to demonstrate the appetite and commitment to help drive the organisation through significant transformation programmes. You will work with several teams across the Driver & Vehicle Licensing Agency's (DVLA) IT Services (ITS) Directorate as well as across the DVLA's business directorates to develop architectural patterns and solution designs. You will work collaboratively with ITS Engineering squads to deliver new solutions and help transition these into operational service. Your responsibilities will include, but aren't limited to: Be responsible for leading the technical design of systems and services, justifying and communicating design decisions. Assure other services and system quality, ensuring the technical work fits into the broader strategy for government. Explore the benefits of cross-government alignment. Provide mentoring within teams. Provide leadership to other architects. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification You will have a solid Architectural and technical background having worked in an architectural or technical lead role to deliver enterprise-scale solutions. Required experience: Experience of UC and omni-channel contact centre solutions. Experience of networking concepts, LAN/WAN/WLAN. Experience of ENTRA active directory and O365. Experience of hybrid Active directory and ENTRA active directory. Knowledge of the key principles outlined in Microsoft's Azure Cloud Adoption Framework. Experience with data security principles and systems designed to protect sensitive data. Desire to create and maintain solution designs in an iterative and collaborative manner. Ability to think strategically about business, product and technical challenges. Excellent technical skills with the experience to be held accountable for technical aspects of delivering complex solutions, including end-to-end solution design, delivery governance, assurance and support for Engineers and Delivery Managers. Great interpersonal skills allowing you to work with technical and non-technical stakeholders alike. You will be able to drive discussions with senior leaders across the agency as well as having the technical background that will enable you to easily interact and give guidance to software developers, testers and engineers.
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. Your role The ideal candidate will have had experience in designing RF (L band and above) Test Systems and have extensive knowledge of the following: System Design Microwave Test Hardware (Network Analysers and Spectrum Analysers in particular) Microwave theory Software System Build & Integration Validation In this role you will play a key role in: Design, Integration, Validation and Documentation of RF Test Systems solutions; this role shall include all efforts required to deliver the test & control solution, including all hardware aspects where applicable and coordination of these disciplines where appropriate. Ensures that the developed solution is developed and produced within the relevant issued quality processes. Liaise with Project Responsible Engineer to achieve successful project milestone reviews with associated document inputs. Responsible for maintaining the solution and for providing support through the project operations phase (with the support of the Test Operations organisation). To provide responses/advice with respect to test hardware related occurrence reports and non-conformance raised. Supports the weekly and monthly reporting to the project team and to the department management team. Reporting to both Project management and the RF Test Systems Team Lead Your profile HND in Electronic Engineering with relevant similar industry experience. Graduate in Electrical / RF Engineering; Aerospace; Electrical manufacture and design. Good analytical skills and methodical approach to problem resolution and investigations. Good communication and team working skills. Able to present technical data to peers and project managers in a coherent manner Able to negotiate with multi team If you're excited about this role but don't meet every requirement, we still encourage you to apply, your unique experience could be just what we need. What you'll love about working here Well-being hub and different wellbeing initiatives Possibility to work up to 45 days per year from abroad. Open access to digital learning platforms Active employee networks promoting diversity, equity and inclusion like OutFront, CapAbility or Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Need to know All roles will require a level of security clearance; BPSS OR Security Clearance OR Developed Vetting. You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Mar 04, 2026
Full time
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. Your role The ideal candidate will have had experience in designing RF (L band and above) Test Systems and have extensive knowledge of the following: System Design Microwave Test Hardware (Network Analysers and Spectrum Analysers in particular) Microwave theory Software System Build & Integration Validation In this role you will play a key role in: Design, Integration, Validation and Documentation of RF Test Systems solutions; this role shall include all efforts required to deliver the test & control solution, including all hardware aspects where applicable and coordination of these disciplines where appropriate. Ensures that the developed solution is developed and produced within the relevant issued quality processes. Liaise with Project Responsible Engineer to achieve successful project milestone reviews with associated document inputs. Responsible for maintaining the solution and for providing support through the project operations phase (with the support of the Test Operations organisation). To provide responses/advice with respect to test hardware related occurrence reports and non-conformance raised. Supports the weekly and monthly reporting to the project team and to the department management team. Reporting to both Project management and the RF Test Systems Team Lead Your profile HND in Electronic Engineering with relevant similar industry experience. Graduate in Electrical / RF Engineering; Aerospace; Electrical manufacture and design. Good analytical skills and methodical approach to problem resolution and investigations. Good communication and team working skills. Able to present technical data to peers and project managers in a coherent manner Able to negotiate with multi team If you're excited about this role but don't meet every requirement, we still encourage you to apply, your unique experience could be just what we need. What you'll love about working here Well-being hub and different wellbeing initiatives Possibility to work up to 45 days per year from abroad. Open access to digital learning platforms Active employee networks promoting diversity, equity and inclusion like OutFront, CapAbility or Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Need to know All roles will require a level of security clearance; BPSS OR Security Clearance OR Developed Vetting. You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Job DescriptionBMC Recruitment Group are currently recruiting for an MEH Alliance Enablement Project Director to join a client who are leaders in the nuclear sector based in the UK.About the Role- Competitive salary- Performance-based bonus scheme- Permanent position- Full-time hours- Comprehensive benefits package including health insurance, pension scheme, and more- Opportunities for professional development and career progressionDuties/Responsibilities- Lead the Enablement team of over 100 people, including construction management and a workforce of 500+- Drive continuous improvement to surpass estimating norms and create savings- Develop the team for seamless transition from Unit 1 to Unit 2, and future projects at Sizewell- Oversee workforce planning, ensuring optimal skill availability and collaborating with partner companies for resourcing- Ensure planned works are clearly represented within the MEH Programme, identifying key interfaces and required resources- Act as the key link between Engineering, Procurement, and Construction for Enablement scope- Provide best practices and Learning from Experience into the MEH Alliance, fostering a positive Nuclear Safety CultureAbout You- Degree in a relevant discipline or equivalent experience- Relevant professional accreditation in Project Management, Construction, or Engineering- Ability to achieve security clearance (BPSS or higher)- Proven track record in large-scale projects (£250m+), preferably in the nuclear or similarly regulated sectors- Significant experience in managing and delivering SIPM Solutions (Scaffolding, Insulation, Painting, and Mechanical)- Experienced in senior leadership roles, particularly within Joint Venture or Alliance environments- Mechanical focus to drive progress in the next project phase- Strong communication skills and ability to liaise effectively with various stakeholders- Demonstrates a positive, 'can-do' mentality and leads by example- Ability to think laterally and flexibly to deliver process-driven solutions- Proven success in senior roles with a focus on team integration and performance monitoringTo apply for the position, please submit your CV and cover letter detailing your relevant experience and why you are the ideal candidate for this role.
Mar 04, 2026
Full time
Job DescriptionBMC Recruitment Group are currently recruiting for an MEH Alliance Enablement Project Director to join a client who are leaders in the nuclear sector based in the UK.About the Role- Competitive salary- Performance-based bonus scheme- Permanent position- Full-time hours- Comprehensive benefits package including health insurance, pension scheme, and more- Opportunities for professional development and career progressionDuties/Responsibilities- Lead the Enablement team of over 100 people, including construction management and a workforce of 500+- Drive continuous improvement to surpass estimating norms and create savings- Develop the team for seamless transition from Unit 1 to Unit 2, and future projects at Sizewell- Oversee workforce planning, ensuring optimal skill availability and collaborating with partner companies for resourcing- Ensure planned works are clearly represented within the MEH Programme, identifying key interfaces and required resources- Act as the key link between Engineering, Procurement, and Construction for Enablement scope- Provide best practices and Learning from Experience into the MEH Alliance, fostering a positive Nuclear Safety CultureAbout You- Degree in a relevant discipline or equivalent experience- Relevant professional accreditation in Project Management, Construction, or Engineering- Ability to achieve security clearance (BPSS or higher)- Proven track record in large-scale projects (£250m+), preferably in the nuclear or similarly regulated sectors- Significant experience in managing and delivering SIPM Solutions (Scaffolding, Insulation, Painting, and Mechanical)- Experienced in senior leadership roles, particularly within Joint Venture or Alliance environments- Mechanical focus to drive progress in the next project phase- Strong communication skills and ability to liaise effectively with various stakeholders- Demonstrates a positive, 'can-do' mentality and leads by example- Ability to think laterally and flexibly to deliver process-driven solutions- Proven success in senior roles with a focus on team integration and performance monitoringTo apply for the position, please submit your CV and cover letter detailing your relevant experience and why you are the ideal candidate for this role.
Location Glasgow, Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is responsible for delivering a compensation scheme that has been long awaited by the infected blood community to provide financial compensation to victims of infected blood on a UK-wide basis. This role sits within our Data Operations team in the IBCA Data Directorate and will lead the team of data solution, and data architects that are focus on the design of the IBCA data platform and organisational wide data modelling. The Data Operations team is responsible for developing and running safe and secure data solutions that provide a single source of truth for those going through their compensation journey. They are designing and building a new data platform using Amazon Web Services (AWS) and data management and intelligence products using Databricks and Quantexa. We are taking a product-centric approach treating data as a product and are building squads around our products, with a focus on paying compensation to those impacted by the infected blood scandal seamlessly. You will focus on designing scalable and flexible data solutions for data management processes (including data integration and master data management), ensuring data quality and continuous data publication to our consuming users and services, and driving a culture of problem statement driven design. Working at IBCA gives you a huge opportunity to make an impact on those who deserve compensation, and this role suits a candidate who can spearhead solutions from the ground up to take from ideation to reality so that data is an enabler to everything IBCA does. Job description As the Principle Data & Systems Architect for our data platform and products, you'll be critical to delivering the design of the IBCA data platform through technical solution and data architecture in addition to data modelling capabilities. You will mature the quality of our architecture practices and should be committed to delivering high-impact, secure data solutions to achieve IBCA's objectives. This post is within a data delivery setting, especially one focussed on AWS, Quantexa and Databricks. You will: Set the direction for data and systems architecture ensuring infrastructure is modular, resilient and aligned with business objectives Provide technical guidance for the development of designs across the data platform including integration and master data management encompassing secure by design principles such as 'privacy by design' and 'zero trust' architectures Ensure designs are scalable, secure and efficient and that they create systemic resilience of all data assets against emerging threats Lead efforts to standardise the enterprise data fabric streamlining ingestion patterns and integrating data from various sources of varying fidelity, ensuring a 'single source of truth' that promotes data consistency, accuracy, and quality Be responsible for data ontology ensuring that there are enterprise logical and physical data models embedded across the organisation to support operational efficiency and analytical capabilities, and these follow set data standards and data management policies Build and mentor a high-performing architecture function, fostering a culture of technical excellence and cross-functional collaboration. Help the data architecture practices thrive, you will call on your expertise in emerging data management approaches including on data centralisation and apply these to help the organisation deliver success Develop our internal data architecture capability by developing L&D routeways, shaping careers paths and recruiting talent to the organisation Provide leadership and guidance to the team, further developing your own architecture, delivery management and leadership skills Work with business stakeholders and across digital service teams, understanding their needs and translating them into high- and low-level architecture designs Work with industry partners to leverage the best of new and emerging tools and approaches Responsibilities Strategic Planning: Develop and execute the Data & Systems Architecture strategy. You will ensure the technical roadmap doesn't just store data, but actively powers business intelligence and AI readiness, aligning complex infrastructure with long-term organisational goals. Team Leadership: Use your expertise to build and maintain excellence in data & system architecture capabilities by building, leading, and mentoring a team of technical solution architects, data architects and modellers, fostering a collaborative and high-performing culture that bridges the gap between engineering and strategic business value. Data Platform Solution Design: Design and model robust, scalable, efficient and cost-effective data solutions for data ingestion, transformation, integration, publication and storage - and be the assurer of designs at architecture review boards such as Technical Design Authority. Data Quality: Ensure data quality and integrity across the data platform. Data Governance: Prescribe the level of data governance required, taking responsibility for assurance and make recommendations to ensure compliance with legal, regulatory and security standards. System Interoperability: Define the standards for the Data Platform to ensure API-first architecture and microservices so they there is seamless data flow and system integration via data publication. Collaboration: Work closely with business teams to understand data requirements and recommend design choices and provide technical expertise; and partner with senior leaders to provide assurance on solutions as they transition between design, implementation and live. Person specification Essential Criteria Accomplished expert with extensive hands-on experience at a senior level of defining and implementing data and system architecture. You must have significant experience in designing AWS ecosystems that host data management systems and orchestrate data integration, data quality & transformation processes, data matching and master data management and data publication. (Lead essential criteria) Deep proficiency in architecting end-to-end data lifecycles. This includes the strategic application of Data Lakes, Lakehouses, and NoSQL/SQL environments, with a focus on system interoperability. Demonstrable experience in building or radically transforming data & system architecture functions from scratch, particularly within high-sensitivity or regulated environments (e.g. handling PII/sensitive personal data at scale). Expert-level knowledge of embedding GDPR, Cloud Security Principles, and Zero-Trust frameworks into the very fabric of data system designs, rather than treating them as "bolt-on" compliance tasks. Expert in managing the balance between rapid delivery and long-term technical sustainability, and managing these standards through architecture peer review such as Technical Design Authority. Significant experience leading and scaling multi-disciplinary architecture teams. You have a proven ability to mentor and foster a culture of high performance within Agile/DevOps frameworks. Working at senior leadership level, establishing and maintaining organisational level networks and actively engaging other senior leaders. Desirable Criteria Experience of working with the Quantexa Decision Intelligence Platform and Databricks. Management of contracts and 3rd party suppliers for software and professional services.
Mar 04, 2026
Full time
Location Glasgow, Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is responsible for delivering a compensation scheme that has been long awaited by the infected blood community to provide financial compensation to victims of infected blood on a UK-wide basis. This role sits within our Data Operations team in the IBCA Data Directorate and will lead the team of data solution, and data architects that are focus on the design of the IBCA data platform and organisational wide data modelling. The Data Operations team is responsible for developing and running safe and secure data solutions that provide a single source of truth for those going through their compensation journey. They are designing and building a new data platform using Amazon Web Services (AWS) and data management and intelligence products using Databricks and Quantexa. We are taking a product-centric approach treating data as a product and are building squads around our products, with a focus on paying compensation to those impacted by the infected blood scandal seamlessly. You will focus on designing scalable and flexible data solutions for data management processes (including data integration and master data management), ensuring data quality and continuous data publication to our consuming users and services, and driving a culture of problem statement driven design. Working at IBCA gives you a huge opportunity to make an impact on those who deserve compensation, and this role suits a candidate who can spearhead solutions from the ground up to take from ideation to reality so that data is an enabler to everything IBCA does. Job description As the Principle Data & Systems Architect for our data platform and products, you'll be critical to delivering the design of the IBCA data platform through technical solution and data architecture in addition to data modelling capabilities. You will mature the quality of our architecture practices and should be committed to delivering high-impact, secure data solutions to achieve IBCA's objectives. This post is within a data delivery setting, especially one focussed on AWS, Quantexa and Databricks. You will: Set the direction for data and systems architecture ensuring infrastructure is modular, resilient and aligned with business objectives Provide technical guidance for the development of designs across the data platform including integration and master data management encompassing secure by design principles such as 'privacy by design' and 'zero trust' architectures Ensure designs are scalable, secure and efficient and that they create systemic resilience of all data assets against emerging threats Lead efforts to standardise the enterprise data fabric streamlining ingestion patterns and integrating data from various sources of varying fidelity, ensuring a 'single source of truth' that promotes data consistency, accuracy, and quality Be responsible for data ontology ensuring that there are enterprise logical and physical data models embedded across the organisation to support operational efficiency and analytical capabilities, and these follow set data standards and data management policies Build and mentor a high-performing architecture function, fostering a culture of technical excellence and cross-functional collaboration. Help the data architecture practices thrive, you will call on your expertise in emerging data management approaches including on data centralisation and apply these to help the organisation deliver success Develop our internal data architecture capability by developing L&D routeways, shaping careers paths and recruiting talent to the organisation Provide leadership and guidance to the team, further developing your own architecture, delivery management and leadership skills Work with business stakeholders and across digital service teams, understanding their needs and translating them into high- and low-level architecture designs Work with industry partners to leverage the best of new and emerging tools and approaches Responsibilities Strategic Planning: Develop and execute the Data & Systems Architecture strategy. You will ensure the technical roadmap doesn't just store data, but actively powers business intelligence and AI readiness, aligning complex infrastructure with long-term organisational goals. Team Leadership: Use your expertise to build and maintain excellence in data & system architecture capabilities by building, leading, and mentoring a team of technical solution architects, data architects and modellers, fostering a collaborative and high-performing culture that bridges the gap between engineering and strategic business value. Data Platform Solution Design: Design and model robust, scalable, efficient and cost-effective data solutions for data ingestion, transformation, integration, publication and storage - and be the assurer of designs at architecture review boards such as Technical Design Authority. Data Quality: Ensure data quality and integrity across the data platform. Data Governance: Prescribe the level of data governance required, taking responsibility for assurance and make recommendations to ensure compliance with legal, regulatory and security standards. System Interoperability: Define the standards for the Data Platform to ensure API-first architecture and microservices so they there is seamless data flow and system integration via data publication. Collaboration: Work closely with business teams to understand data requirements and recommend design choices and provide technical expertise; and partner with senior leaders to provide assurance on solutions as they transition between design, implementation and live. Person specification Essential Criteria Accomplished expert with extensive hands-on experience at a senior level of defining and implementing data and system architecture. You must have significant experience in designing AWS ecosystems that host data management systems and orchestrate data integration, data quality & transformation processes, data matching and master data management and data publication. (Lead essential criteria) Deep proficiency in architecting end-to-end data lifecycles. This includes the strategic application of Data Lakes, Lakehouses, and NoSQL/SQL environments, with a focus on system interoperability. Demonstrable experience in building or radically transforming data & system architecture functions from scratch, particularly within high-sensitivity or regulated environments (e.g. handling PII/sensitive personal data at scale). Expert-level knowledge of embedding GDPR, Cloud Security Principles, and Zero-Trust frameworks into the very fabric of data system designs, rather than treating them as "bolt-on" compliance tasks. Expert in managing the balance between rapid delivery and long-term technical sustainability, and managing these standards through architecture peer review such as Technical Design Authority. Significant experience leading and scaling multi-disciplinary architecture teams. You have a proven ability to mentor and foster a culture of high performance within Agile/DevOps frameworks. Working at senior leadership level, establishing and maintaining organisational level networks and actively engaging other senior leaders. Desirable Criteria Experience of working with the Quantexa Decision Intelligence Platform and Databricks. Management of contracts and 3rd party suppliers for software and professional services.
Location Croydon CR0 2WF, Liverpool L3 9AF, Manchester M5 3LZ, Sheffield S3 8NU, Southport PR8 2HH, Glasgow G4 0BT, Cardiff CF24 0AB. About the job Job summary Our engineering architecture community shapes the network foundations that keep the Home Office connected and secure. In Networks & Infrastructure (N&I) Network Engineering, you'll lead the definition and delivery of end to end network architectures across campus, Wide Area Network (WAN)/Software-Defined WAN, data centre, cloud connectivity and edge, ensuring solutions are robust, secure by design, and aligned to business outcomes. You'll work collaboratively with engineering squads, the CTO office, and suppliers to turn designs into operational solutions. In this role, you'll analyse technical and service issues, create actionable architectures and roadmaps, and drive simplification, reuse, and standards for better platform interoperability and rapid change. You'll clearly explain architectural choices to all stakeholders, ensure reliability and resilience, and provide governance and assurance for major projects, guiding solution engineers through design and transition. You'll coach teams, promote learning, and foster continuous improvement to protect user experience during high-priority incidents. We seek a pragmatic architect with network engineering expertise, strong analytical skills, and a holistic view. You're comfortable in dynamic, multi-supplier settings, balancing strategy and delivery, and motivated to enhance network safety and scalability. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As a Lead Technical Architect, you will proactively shape and deliver infrastructure and technical solutions across multiple projects or teams. You will ensure solutions align with the wider enterprise architecture and strategic goals, leveraging modern technologies to drive innovative outcomes. Collaborating with a range of stakeholders, including senior leadership, cross-functional teams, and external partners. You will balance near-term delivery with long-term scalability, security, and maintainability. You will define and evolve technical roadmaps, advise on strategic technology investments, and identify opportunities for continual improvement. Through clear, concise communication, you will secure buy-in for architectural initiatives and mentor junior architects to foster a high-performing architecture community. By evaluating emerging trends, incorporating lessons learned, and championing best practices, you will keep the technical estate flexible and future-proof, positioning the organisation for ongoing success. Person specification Main Responsibilities Define and maintain enterprise-wide technical strategies, roadmaps, and architectures aligned with broader business objectives. Oversee design reviews, incorporating "Secure by Design" principles and compliance with architectural governance. Coordinate with cross-government teams and external partners to ensure cohesive, integrated solutions. Drive digital innovation by evaluating emerging technologies, embracing best practices, and championing continuous improvement. Mentor and coach architects, fostering a culture of collaboration and technical excellence. Facilitate the design and delivery of complex systems, ensuring performance, reliability, and security requirements are met. Lead multiple projects, collaborating with stakeholders to address risks, budgets, and timelines. Evaluate outcomes and integrate lessons learned into future strategies, enabling sustainable, long-term solutions. Essential Skills Consistent track record of ability to lead complex technical network architectures, championing innovation and best practices. Proven hands on experience in core network engineering concepts including switching, routing, firewalling, load balancing, wireless networks, segmentation, and network security. Experience working across multiple domains or projects, coordinating with third-party suppliers and cross-government teams. Aptitude for anticipating future technologies and aligning solutions with broader strategies and business outcomes. Expertise in delivering secure, reliable, and scalable systems within defined time and quality constraints. Strong grasp of agile methodologies, DevOps principles, and design patterns, paired with enterprise architecture frameworks (e.g., TOGAF). Excellent stakeholder management and communication skills, translating complex technical topics for diverse audiences. Demonstrated leadership in mentoring or guiding other architects, engineers or technical professionals.
Mar 04, 2026
Full time
Location Croydon CR0 2WF, Liverpool L3 9AF, Manchester M5 3LZ, Sheffield S3 8NU, Southport PR8 2HH, Glasgow G4 0BT, Cardiff CF24 0AB. About the job Job summary Our engineering architecture community shapes the network foundations that keep the Home Office connected and secure. In Networks & Infrastructure (N&I) Network Engineering, you'll lead the definition and delivery of end to end network architectures across campus, Wide Area Network (WAN)/Software-Defined WAN, data centre, cloud connectivity and edge, ensuring solutions are robust, secure by design, and aligned to business outcomes. You'll work collaboratively with engineering squads, the CTO office, and suppliers to turn designs into operational solutions. In this role, you'll analyse technical and service issues, create actionable architectures and roadmaps, and drive simplification, reuse, and standards for better platform interoperability and rapid change. You'll clearly explain architectural choices to all stakeholders, ensure reliability and resilience, and provide governance and assurance for major projects, guiding solution engineers through design and transition. You'll coach teams, promote learning, and foster continuous improvement to protect user experience during high-priority incidents. We seek a pragmatic architect with network engineering expertise, strong analytical skills, and a holistic view. You're comfortable in dynamic, multi-supplier settings, balancing strategy and delivery, and motivated to enhance network safety and scalability. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As a Lead Technical Architect, you will proactively shape and deliver infrastructure and technical solutions across multiple projects or teams. You will ensure solutions align with the wider enterprise architecture and strategic goals, leveraging modern technologies to drive innovative outcomes. Collaborating with a range of stakeholders, including senior leadership, cross-functional teams, and external partners. You will balance near-term delivery with long-term scalability, security, and maintainability. You will define and evolve technical roadmaps, advise on strategic technology investments, and identify opportunities for continual improvement. Through clear, concise communication, you will secure buy-in for architectural initiatives and mentor junior architects to foster a high-performing architecture community. By evaluating emerging trends, incorporating lessons learned, and championing best practices, you will keep the technical estate flexible and future-proof, positioning the organisation for ongoing success. Person specification Main Responsibilities Define and maintain enterprise-wide technical strategies, roadmaps, and architectures aligned with broader business objectives. Oversee design reviews, incorporating "Secure by Design" principles and compliance with architectural governance. Coordinate with cross-government teams and external partners to ensure cohesive, integrated solutions. Drive digital innovation by evaluating emerging technologies, embracing best practices, and championing continuous improvement. Mentor and coach architects, fostering a culture of collaboration and technical excellence. Facilitate the design and delivery of complex systems, ensuring performance, reliability, and security requirements are met. Lead multiple projects, collaborating with stakeholders to address risks, budgets, and timelines. Evaluate outcomes and integrate lessons learned into future strategies, enabling sustainable, long-term solutions. Essential Skills Consistent track record of ability to lead complex technical network architectures, championing innovation and best practices. Proven hands on experience in core network engineering concepts including switching, routing, firewalling, load balancing, wireless networks, segmentation, and network security. Experience working across multiple domains or projects, coordinating with third-party suppliers and cross-government teams. Aptitude for anticipating future technologies and aligning solutions with broader strategies and business outcomes. Expertise in delivering secure, reliable, and scalable systems within defined time and quality constraints. Strong grasp of agile methodologies, DevOps principles, and design patterns, paired with enterprise architecture frameworks (e.g., TOGAF). Excellent stakeholder management and communication skills, translating complex technical topics for diverse audiences. Demonstrated leadership in mentoring or guiding other architects, engineers or technical professionals.
Interim Head of Housing Aylesford, Kent (Onsite) Interim Contract Immediate Start Required Circa 55,000 We are working with a well-established, purpose-led organisation to recruit an experienced Interim Head of Housing to lead housing operations across a large residential estate in Aylesford. This is a hands-on leadership role overseeing a portfolio of 130 properties , managing a Housing Officer, and ensuring high-quality, compliant tenancy and neighbourhood services. The organisation is seeking someone who can step in quickly and provide strong operational oversight during a key period of transition. The Role Reporting into senior leadership, you will take full responsibility for housing management performance, tenancy compliance, and income recovery. You will play a key role in ensuring the organisation is fully prepared for the Renters' Rights Act (coming into force May 2026) and that all housing processes reflect current and upcoming legislation. Key Responsibilities Lead housing and neighbourhood management services across 130 properties Manage and support the Housing Officer to drive service delivery and performance Oversee tenancy audits, allocations, lettings, and the register of interest Proactively manage rent collection, arrears, and housing debt Work closely with rent and claims processes to maximise income and minimise loss Embed up-to-date knowledge of the Renters' Rights Act and wider housing regulation into daily practice Drive improvements in arrears, voids, and estate management performance Maintain accurate records and produce performance updates for senior leadership We are looking for a confident, operationally focused housing professional who: Is immediately available and able to work fully onsite in Aylesford Has strong experience in housing and tenancy management Has up-to-date knowledge of the Renters' Rights Act and the regulatory framework in England Is experienced in rent collection, arrears management, and income recovery Has experience supervising or managing housing staff Is financially aware, decisive, and able to challenge underperformance This is an excellent opportunity to make an immediate impact within a values-driven organisation delivering essential housing services. Immediate interviews are available. Apply now for a confidential discussion.
Mar 04, 2026
Contractor
Interim Head of Housing Aylesford, Kent (Onsite) Interim Contract Immediate Start Required Circa 55,000 We are working with a well-established, purpose-led organisation to recruit an experienced Interim Head of Housing to lead housing operations across a large residential estate in Aylesford. This is a hands-on leadership role overseeing a portfolio of 130 properties , managing a Housing Officer, and ensuring high-quality, compliant tenancy and neighbourhood services. The organisation is seeking someone who can step in quickly and provide strong operational oversight during a key period of transition. The Role Reporting into senior leadership, you will take full responsibility for housing management performance, tenancy compliance, and income recovery. You will play a key role in ensuring the organisation is fully prepared for the Renters' Rights Act (coming into force May 2026) and that all housing processes reflect current and upcoming legislation. Key Responsibilities Lead housing and neighbourhood management services across 130 properties Manage and support the Housing Officer to drive service delivery and performance Oversee tenancy audits, allocations, lettings, and the register of interest Proactively manage rent collection, arrears, and housing debt Work closely with rent and claims processes to maximise income and minimise loss Embed up-to-date knowledge of the Renters' Rights Act and wider housing regulation into daily practice Drive improvements in arrears, voids, and estate management performance Maintain accurate records and produce performance updates for senior leadership We are looking for a confident, operationally focused housing professional who: Is immediately available and able to work fully onsite in Aylesford Has strong experience in housing and tenancy management Has up-to-date knowledge of the Renters' Rights Act and the regulatory framework in England Is experienced in rent collection, arrears management, and income recovery Has experience supervising or managing housing staff Is financially aware, decisive, and able to challenge underperformance This is an excellent opportunity to make an immediate impact within a values-driven organisation delivering essential housing services. Immediate interviews are available. Apply now for a confidential discussion.
