PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award winning workplace. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers' needs. Responsibilities Build and foster executive level trusted advisor relationships with the customer's IT, Engineering and Support organizations. Demonstrates hands on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Deliver business value and innovation to a customer's business by understanding the customers' opportunity to reduce cost and drive growth. When appropriate, recommend additional expert services needed to drive success. Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates. Represent the voice of the customer to inform our sales process or product roadmap. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions. Predict and forecast risk, renewal and expansion within the customer portfolio. Basic Qualifications Experienced professional with 5 10 years relevant industry expertise. Experience building business value ROI models. Working knowledge in a SaaS business model. Strong knowledge of PagerDuty product and platform features and capabilities is highly desired. Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring. Ability to travel to client sites as necessary. Preferred Qualifications Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. Thrive in a collaborative fast pace environment and as a part of a results oriented team. Ability to drive effective and influencing conversations at the C level; facilitation of difficult discussions and adept at handling objections. Worked in a DevOps environment or with a company going through a transition to DevOps. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. What we offer Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two thirds of the Fortune 100, PagerDuty is essential for delivering always on digital experiences to modern businesses. PagerDuty is Great Place to Work certified , a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Equal Opportunity Employer PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E Verify employment verification program.
Feb 04, 2026
Full time
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award winning workplace. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers' needs. Responsibilities Build and foster executive level trusted advisor relationships with the customer's IT, Engineering and Support organizations. Demonstrates hands on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Deliver business value and innovation to a customer's business by understanding the customers' opportunity to reduce cost and drive growth. When appropriate, recommend additional expert services needed to drive success. Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates. Represent the voice of the customer to inform our sales process or product roadmap. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions. Predict and forecast risk, renewal and expansion within the customer portfolio. Basic Qualifications Experienced professional with 5 10 years relevant industry expertise. Experience building business value ROI models. Working knowledge in a SaaS business model. Strong knowledge of PagerDuty product and platform features and capabilities is highly desired. Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring. Ability to travel to client sites as necessary. Preferred Qualifications Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. Thrive in a collaborative fast pace environment and as a part of a results oriented team. Ability to drive effective and influencing conversations at the C level; facilitation of difficult discussions and adept at handling objections. Worked in a DevOps environment or with a company going through a transition to DevOps. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. What we offer Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two thirds of the Fortune 100, PagerDuty is essential for delivering always on digital experiences to modern businesses. PagerDuty is Great Place to Work certified , a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Equal Opportunity Employer PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E Verify employment verification program.
Programme Director Location: London Contract: Contract Experience of outsourcing Asset / Investment Operations. Overview Match Performance is partnering with a leading transformation consultancy supporting a major Financial Services client on a multi-year strategic programme. This initiative involves delivering a new operating model. We re seeking an experienced Programme Director to take overall ownership of this large-scale, multi-vendor transformation. The successful candidate will lead programme planning, execution, and delivery across operational, technical, commercial, and governance workstreams ensuring alignment, control, and measurable outcomes. This is a pivotal leadership role, driving the successful transition of systems and services while laying the foundations for ongoing innovation and continuous improvement. Key Responsibilities Serve as overall programme lead, accountable for the successful delivery of the Target operating model and associated service transitions. Develop, agree, and manage a comprehensive implementation plan spanning all delivery partners and internal stakeholders. Oversee dependency, risk, and issue management (RAID), ensuring timely escalation, mitigation, and communication across all streams. Establish and maintain robust governance and reporting structures aligned with client and supplier frameworks. Manage multi-million-pound budgets, ensuring financial transparency, forecasting accuracy, and commercial control. Drive delivery excellence through close collaboration with global technology and systems integration partners. Ensure full compliance with security, assurance, and data protection standards across the solution landscape. Lead structured change control and impact assessment processes in coordination with client and supplier stakeholders. Foster a culture of accountability, collaboration, and delivery excellence across all programme teams. Experience & Skills Proven experience leading large-scale, complex implementation or transformation programmes, ideally within central government or large service delivery environments. Demonstrable success delivering integrated, multi-party technical solutions in a client-facing or consultancy context. Strong background managing Complex change Expertise in phased service transitions, operational readiness, and transformation governance. Exceptional leadership and stakeholder management skills, able to engage and influence at executive and board levels. Advanced capability in governance, risk management, and structured programme delivery. Proven ability to manage cross-functional teams and large-scale budgets effectively. Resilient, adaptable, and comfortable leading through complexity and change.
Feb 04, 2026
Contractor
Programme Director Location: London Contract: Contract Experience of outsourcing Asset / Investment Operations. Overview Match Performance is partnering with a leading transformation consultancy supporting a major Financial Services client on a multi-year strategic programme. This initiative involves delivering a new operating model. We re seeking an experienced Programme Director to take overall ownership of this large-scale, multi-vendor transformation. The successful candidate will lead programme planning, execution, and delivery across operational, technical, commercial, and governance workstreams ensuring alignment, control, and measurable outcomes. This is a pivotal leadership role, driving the successful transition of systems and services while laying the foundations for ongoing innovation and continuous improvement. Key Responsibilities Serve as overall programme lead, accountable for the successful delivery of the Target operating model and associated service transitions. Develop, agree, and manage a comprehensive implementation plan spanning all delivery partners and internal stakeholders. Oversee dependency, risk, and issue management (RAID), ensuring timely escalation, mitigation, and communication across all streams. Establish and maintain robust governance and reporting structures aligned with client and supplier frameworks. Manage multi-million-pound budgets, ensuring financial transparency, forecasting accuracy, and commercial control. Drive delivery excellence through close collaboration with global technology and systems integration partners. Ensure full compliance with security, assurance, and data protection standards across the solution landscape. Lead structured change control and impact assessment processes in coordination with client and supplier stakeholders. Foster a culture of accountability, collaboration, and delivery excellence across all programme teams. Experience & Skills Proven experience leading large-scale, complex implementation or transformation programmes, ideally within central government or large service delivery environments. Demonstrable success delivering integrated, multi-party technical solutions in a client-facing or consultancy context. Strong background managing Complex change Expertise in phased service transitions, operational readiness, and transformation governance. Exceptional leadership and stakeholder management skills, able to engage and influence at executive and board levels. Advanced capability in governance, risk management, and structured programme delivery. Proven ability to manage cross-functional teams and large-scale budgets effectively. Resilient, adaptable, and comfortable leading through complexity and change.
About the Role Grade Level (for internal use): 15 The S&P Enterprise Architecture office is a newly established capability that provides technology, system and data alignment, control, and insight across all divisions and corporate functions of S&P Global. The office is orientated around five strategic principles: A Single View of Enterprise Architecture - Develop and maintain a consolidated view of systems, data, and technology assets (current and future state) to support investment and integration decisions. Evolve Common Governance & Standards - Evolve and embed enterprise-level governance and standards building on existing TDOC and ARB processes. Enable Enterprise-Scale Data, AI, & Agentic Capabilities - Coordinate architecture for AI and agentic solutions to ensure responsible adoption and shared value across business units. Develop Architecture Capability and Community - Build an empowered network of architects across divisions and functions with shared ways of working, tools, architecture principles and frameworks. Deliver Measurable Business Alignment & Value - Enable Technology Value realization and demonstrate clear outcomes such as cost savings through reduced duplication, enhanced Productivity through improved time-to-market, and Efficiency through optimized investment. The office is newly formed as part of the company's strategy to more tightly align technology, business functions and data assets to accelerate AI readiness of the entire technology estate. The office has oversight of all aspects of technology: from IT and business systems through to product platforms. As part of this new office, multiple roles will be recruited across levels. Each role will be assigned to any of the 3 priority capabilities, with a possibility of role rotation, to enable a well-rounded team: Strategy and Program: To set overall direction and interact with key initiatives across S&P, driving synergy and efficiency optimization including strategy and transformation roadmap for future state EA artifacts Governance and Community : To run and embed governance and activate the architecture community through ARBs, TDAs, and other related processes. Establishing cohesive definitions and effective ways of working, including aligning the Divisions towards the standards of the future state EA artifacts Assets and Tooling : To own architecture tool(s) and drive transparent documentation of multiple architectural assets and best practices, including the implementation and ownership of future state EA artifacts. The Impact: As an Enterprise Architect, you will report to the S&P Global Head of Enterprise Architecture and will be part of the newly formed S&P EA office. You will support 150 architects across the Divisions, driving alignment between technical solutions and business needs, fostering a culture of innovation, and overseeing the seamless integration of governance processes to support scalable and unified technology, data and product outcomes throughout S&P Global. Responsibilities and Impact: Support the development, maintenance, and governance of enterprise-wide architectures across business, capability, information, technical, and solution domains. Collaborate with senior executives to define the enterprise architecture vision and strategy. Translate business and digital strategies into actionable transformation roadmaps and architecture frameworks. Guide and govern the delivery of architecture guidance to project teams and establish architectural direction for key strategic initiatives across the Divisions. Develop architectural approach & principles and manage large-scale transformation programs. Design strategy and oversee the transformation to future state EA standards, artifacts and tools across the enterprise. Support the architecture across major domains: business, application, data, and infrastructure/technology (cloud, edge, streaming, SaaS/PaaS). Oversee the "as is" assessment, design target "to be" architecture, and build transition roadmap for the enterprise, that is compatible for next-gen technology advancement such as Agentic AI, Quantum Computing. Drive sustainable and responsible AI practices Define and drive the innovation strategy and process, ensuring new technology adoption, such as Generative AI, are leveraged effectively to generate measurable business value. Oversee EA implementation activities, ensuring measurable improvements in time-to-market, cost efficiency, and technology alignment. Drive alignment of acquisition/integration strategy (M&A) with architectural frameworks and standardized migration templates to ensure smooth architectural integration of new businesses, participating in due diligence as necessary. Required Skills, Experience, and Knowledge: As an Enterprise Architect: Expert knowledge of established architecture frameworks (e.g., TOGAF, Gartner or Zachman) and their application in driving enterprise-level standards and compliance. Demonstrated ability to influence and partner with senior Product, Technology, and Business leaders to align technology & architectural decisions with investment prioritization. Critically a focus on servant leadership, ensuring that EA is not perceived as an ivory tower practice. Deep expertise in one or more core architectural domains: Data Architecture, Cloud Platforms (AWS, Azure, or GCP), Microservices, or API-led architecture. Strategic partnership lens, with understanding of entire data & software lifecycle, to enable comprehensive support of Divisional needs. Significant, hands-on experience with major Enterprise Architecture management tools (e.g., LeanIX, Ardoq, Alfabet, or equivalent). Experience in media/information services or related domains is highly desirable (e.g., content delivery, subscription models, rights/licensing systems, real-time analytics, digital platforms). 15+ years of experience in enterprise architecture or related fields, demonstrating a strong track record of leading architectural initiatives and driving business value through technology alignment. Bachelor's degree in computer science, Information Systems, or related discipline; Master's or MBA is a plus. Relevant architecture certifications desirable. As the Strategy & Program team: Expertise in strategy formulation and large-scale Transformation execution (including cloud migration, platform consolidation, M&A integration). Proven experience translating complex business strategy priorities (e.g., cloud delivery, subscription models, Generative AI adoption) into tangible Transformation roadmaps, architectural guidelines and implementation plans. Proven track record of collaborating with CxOs and senior leadership to develop the "north star" vision & mission and support aligning technology strategy to the organization/business goals. Proven experience leading or facilitating the creation of governing principles to guide information, technology, and solution decision-making. Expertise in developing clear Points of View on technology, industry, and market trends, and determining their quantifiable potential impact on the enterprise. Advanced skill in leading the identification and analysis of enterprise business drivers to derive comprehensive BITS (business, information, technical, and solution) architecture requirements. Excellent communication, stakeholder management, networking and influencing skills at C level and globally distributed teams. Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $220,656 to $325,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here () . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work . click apply for full job details
Feb 04, 2026
Full time
About the Role Grade Level (for internal use): 15 The S&P Enterprise Architecture office is a newly established capability that provides technology, system and data alignment, control, and insight across all divisions and corporate functions of S&P Global. The office is orientated around five strategic principles: A Single View of Enterprise Architecture - Develop and maintain a consolidated view of systems, data, and technology assets (current and future state) to support investment and integration decisions. Evolve Common Governance & Standards - Evolve and embed enterprise-level governance and standards building on existing TDOC and ARB processes. Enable Enterprise-Scale Data, AI, & Agentic Capabilities - Coordinate architecture for AI and agentic solutions to ensure responsible adoption and shared value across business units. Develop Architecture Capability and Community - Build an empowered network of architects across divisions and functions with shared ways of working, tools, architecture principles and frameworks. Deliver Measurable Business Alignment & Value - Enable Technology Value realization and demonstrate clear outcomes such as cost savings through reduced duplication, enhanced Productivity through improved time-to-market, and Efficiency through optimized investment. The office is newly formed as part of the company's strategy to more tightly align technology, business functions and data assets to accelerate AI readiness of the entire technology estate. The office has oversight of all aspects of technology: from IT and business systems through to product platforms. As part of this new office, multiple roles will be recruited across levels. Each role will be assigned to any of the 3 priority capabilities, with a possibility of role rotation, to enable a well-rounded team: Strategy and Program: To set overall direction and interact with key initiatives across S&P, driving synergy and efficiency optimization including strategy and transformation roadmap for future state EA artifacts Governance and Community : To run and embed governance and activate the architecture community through ARBs, TDAs, and other related processes. Establishing cohesive definitions and effective ways of working, including aligning the Divisions towards the standards of the future state EA artifacts Assets and Tooling : To own architecture tool(s) and drive transparent documentation of multiple architectural assets and best practices, including the implementation and ownership of future state EA artifacts. The Impact: As an Enterprise Architect, you will report to the S&P Global Head of Enterprise Architecture and will be part of the newly formed S&P EA office. You will support 150 architects across the Divisions, driving alignment between technical solutions and business needs, fostering a culture of innovation, and overseeing the seamless integration of governance processes to support scalable and unified technology, data and product outcomes throughout S&P Global. Responsibilities and Impact: Support the development, maintenance, and governance of enterprise-wide architectures across business, capability, information, technical, and solution domains. Collaborate with senior executives to define the enterprise architecture vision and strategy. Translate business and digital strategies into actionable transformation roadmaps and architecture frameworks. Guide and govern the delivery of architecture guidance to project teams and establish architectural direction for key strategic initiatives across the Divisions. Develop architectural approach & principles and manage large-scale transformation programs. Design strategy and oversee the transformation to future state EA standards, artifacts and tools across the enterprise. Support the architecture across major domains: business, application, data, and infrastructure/technology (cloud, edge, streaming, SaaS/PaaS). Oversee the "as is" assessment, design target "to be" architecture, and build transition roadmap for the enterprise, that is compatible for next-gen technology advancement such as Agentic AI, Quantum Computing. Drive sustainable and responsible AI practices Define and drive the innovation strategy and process, ensuring new technology adoption, such as Generative AI, are leveraged effectively to generate measurable business value. Oversee EA implementation activities, ensuring measurable improvements in time-to-market, cost efficiency, and technology alignment. Drive alignment of acquisition/integration strategy (M&A) with architectural frameworks and standardized migration templates to ensure smooth architectural integration of new businesses, participating in due diligence as necessary. Required Skills, Experience, and Knowledge: As an Enterprise Architect: Expert knowledge of established architecture frameworks (e.g., TOGAF, Gartner or Zachman) and their application in driving enterprise-level standards and compliance. Demonstrated ability to influence and partner with senior Product, Technology, and Business leaders to align technology & architectural decisions with investment prioritization. Critically a focus on servant leadership, ensuring that EA is not perceived as an ivory tower practice. Deep expertise in one or more core architectural domains: Data Architecture, Cloud Platforms (AWS, Azure, or GCP), Microservices, or API-led architecture. Strategic partnership lens, with understanding of entire data & software lifecycle, to enable comprehensive support of Divisional needs. Significant, hands-on experience with major Enterprise Architecture management tools (e.g., LeanIX, Ardoq, Alfabet, or equivalent). Experience in media/information services or related domains is highly desirable (e.g., content delivery, subscription models, rights/licensing systems, real-time analytics, digital platforms). 15+ years of experience in enterprise architecture or related fields, demonstrating a strong track record of leading architectural initiatives and driving business value through technology alignment. Bachelor's degree in computer science, Information Systems, or related discipline; Master's or MBA is a plus. Relevant architecture certifications desirable. As the Strategy & Program team: Expertise in strategy formulation and large-scale Transformation execution (including cloud migration, platform consolidation, M&A integration). Proven experience translating complex business strategy priorities (e.g., cloud delivery, subscription models, Generative AI adoption) into tangible Transformation roadmaps, architectural guidelines and implementation plans. Proven track record of collaborating with CxOs and senior leadership to develop the "north star" vision & mission and support aligning technology strategy to the organization/business goals. Proven experience leading or facilitating the creation of governing principles to guide information, technology, and solution decision-making. Expertise in developing clear Points of View on technology, industry, and market trends, and determining their quantifiable potential impact on the enterprise. Advanced skill in leading the identification and analysis of enterprise business drivers to derive comprehensive BITS (business, information, technical, and solution) architecture requirements. Excellent communication, stakeholder management, networking and influencing skills at C level and globally distributed teams. Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $220,656 to $325,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here () . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work . click apply for full job details
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Feb 04, 2026
Full time
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Director of Technology & Customer Experience Lead transformation through local government reorganisation. This is a pivotal opportunity for an exceptional, director level leader who thrives on turning complex change into better outcomes for people. If you're ambitious to get Oxfordshire County Council to where it needs to be in preparation for Local Government Reform and Devolution; modern, resilient and truly customer centred, this role puts you at the heart of shaping a connected, digitally empowered county. Our digital ambitions have the greatest potential to transform the service we offer our communities and will be a game changer as we transition to the new authority/ies. You'll steer how we adopt innovative technologies, strengthen digital accessibility, and deliver seamless services across every channel, while meeting statutory obligations and achieving measurable community impact. You'll translate organisational ambition into tangible results, building and delivering a connected, digitally empowered county. At OCC, we do not settle for the status quo. We are united by a clear purpose: to make a difference that endures. Here, you will find the scale, ambition, and support to deliver bold, innovative solutions-raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. What you'll lead: Strategic vision & delivery: Define and deliver the county wide strategy for IT, Digital and Customer Experience-aligning with our vision for inclusive, efficient, accessible public services. Digital transformation: Introduce cost-effective technologies and digital services that enable smarter working, resilience and better outcomes for residents. Customer centric culture: Establish and uphold ambitious standards for accessibility and satisfaction, relentlessly improving every customer touchpoint. IT operations & assurance: Oversee infrastructure, service management, cyber security, compliance and data protection. Integrated delivery & partnerships: Commission and direct activity across the Council and with external partners to achieve aligned objectives and community outcomes. Risk, agility & value: Anticipate trends, manage risk proactively, and pivot swiftly-ensuring resources are deployed for maximum value and the organisation remains responsive to emerging challenges What you'll bring We're seeking a proven director level leader with a substantial track record of success across large, complex organisations at this level-ideally within local government or the wider public sector. You will demonstrate: Depth across the portfolio: Modern IT infrastructure, digital platforms and emerging technologies; customer experience design and operations; regulatory and sector best practice. Transformation at pace: A history of leading complex, multi-year programmes that deliver measurable improvements in service, accessibility, and satisfaction. High performance leadership: Exceptional ability to inspire, mobilise and develop diverse, multidisciplinary teams; aligning multifaceted functions behind a single vision. Commercial acumen: Strong financial management and commissioning skills; evidence of cost effective delivery and continuous improvement. Political & stakeholder savvy: Insight into national/local policy and the drivers shaping demand; success in influencing senior stakeholders and building cross boundary partnerships. Future ready mindset: Visionary thinking, resilience and results focus-always striving for better, faster and more inclusive solutions. Why join Oxfordshire County Council This is a unique moment to shape the future of technology and customer experience in local government. You'll lead change that is strategic, inclusive and sustainable, driving the adoption of cutting-edge technologies and embedding smarter ways of working that transform how services are delivered. This is your chance to influence the digital landscape for an entire county-creating resilient, future-ready systems and ensuring Oxfordshire becomes a benchmark for modern, connected public services. Your leadership will directly improve the lives of people across Oxfordshire-making services simpler, faster, and more responsive to what matters. Further information: Salary: £125,350 - £135,928 Location: County Hall, Oxford (hybrid working) Contract type: Full time, two year fixed term contract Closing date: 9am on 9th February 2026. For an informal conversation please contact . This post is politically restricted in accordance with the Local Government and Housing Act 1989 (as amended by Local Democracy, Economic Development and Construction Act 2009).
Feb 04, 2026
Full time
Director of Technology & Customer Experience Lead transformation through local government reorganisation. This is a pivotal opportunity for an exceptional, director level leader who thrives on turning complex change into better outcomes for people. If you're ambitious to get Oxfordshire County Council to where it needs to be in preparation for Local Government Reform and Devolution; modern, resilient and truly customer centred, this role puts you at the heart of shaping a connected, digitally empowered county. Our digital ambitions have the greatest potential to transform the service we offer our communities and will be a game changer as we transition to the new authority/ies. You'll steer how we adopt innovative technologies, strengthen digital accessibility, and deliver seamless services across every channel, while meeting statutory obligations and achieving measurable community impact. You'll translate organisational ambition into tangible results, building and delivering a connected, digitally empowered county. At OCC, we do not settle for the status quo. We are united by a clear purpose: to make a difference that endures. Here, you will find the scale, ambition, and support to deliver bold, innovative solutions-raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. What you'll lead: Strategic vision & delivery: Define and deliver the county wide strategy for IT, Digital and Customer Experience-aligning with our vision for inclusive, efficient, accessible public services. Digital transformation: Introduce cost-effective technologies and digital services that enable smarter working, resilience and better outcomes for residents. Customer centric culture: Establish and uphold ambitious standards for accessibility and satisfaction, relentlessly improving every customer touchpoint. IT operations & assurance: Oversee infrastructure, service management, cyber security, compliance and data protection. Integrated delivery & partnerships: Commission and direct activity across the Council and with external partners to achieve aligned objectives and community outcomes. Risk, agility & value: Anticipate trends, manage risk proactively, and pivot swiftly-ensuring resources are deployed for maximum value and the organisation remains responsive to emerging challenges What you'll bring We're seeking a proven director level leader with a substantial track record of success across large, complex organisations at this level-ideally within local government or the wider public sector. You will demonstrate: Depth across the portfolio: Modern IT infrastructure, digital platforms and emerging technologies; customer experience design and operations; regulatory and sector best practice. Transformation at pace: A history of leading complex, multi-year programmes that deliver measurable improvements in service, accessibility, and satisfaction. High performance leadership: Exceptional ability to inspire, mobilise and develop diverse, multidisciplinary teams; aligning multifaceted functions behind a single vision. Commercial acumen: Strong financial management and commissioning skills; evidence of cost effective delivery and continuous improvement. Political & stakeholder savvy: Insight into national/local policy and the drivers shaping demand; success in influencing senior stakeholders and building cross boundary partnerships. Future ready mindset: Visionary thinking, resilience and results focus-always striving for better, faster and more inclusive solutions. Why join Oxfordshire County Council This is a unique moment to shape the future of technology and customer experience in local government. You'll lead change that is strategic, inclusive and sustainable, driving the adoption of cutting-edge technologies and embedding smarter ways of working that transform how services are delivered. This is your chance to influence the digital landscape for an entire county-creating resilient, future-ready systems and ensuring Oxfordshire becomes a benchmark for modern, connected public services. Your leadership will directly improve the lives of people across Oxfordshire-making services simpler, faster, and more responsive to what matters. Further information: Salary: £125,350 - £135,928 Location: County Hall, Oxford (hybrid working) Contract type: Full time, two year fixed term contract Closing date: 9am on 9th February 2026. For an informal conversation please contact . This post is politically restricted in accordance with the Local Government and Housing Act 1989 (as amended by Local Democracy, Economic Development and Construction Act 2009).
Job Introduction This exciting new development within Lincolnshire, based in Grantham, welcomes enthusiastic and experienced applicants to apply for this rare opportunity to be involved in shaping a brand new pilot service that will support individuals stepping down from acute mental health wards to transition into the community. The service will be delivered in partnership with Lincolnshire Partnership NHS Trust and will form part of the NHS Mental Health Pathway. The service will be going live in October 2025, with a full training and induction programme for the team, commencing prior to go live. At Turning Point, we support people across the UK with mental health issues. As a Recovery Worker, you'll make a real difference to their lives as you work closely with them to help them achieve their potential. Passionate about people, you'll enjoy the scope and support individuals to gain the skills to live independently. With an emphasis on key working, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long term recovery. As a Recovery Worker, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work on a 24-hour rolling rota which includes evenings, weekends and waking night shifts. The Ideal Candidate Ideally with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team, and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? Being a member of our bank is a fantastic opportunity to work flexibly around your existing commitments, giving you control over when you want to work in order to suit your own circumstances. But not only that - being employed by Turning Point will also give you access to many of our rewards! Your annual leave entitlement will accrue as you work, to the equivalent of 29 days a year. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17.pdf Apply
Feb 04, 2026
Full time
Job Introduction This exciting new development within Lincolnshire, based in Grantham, welcomes enthusiastic and experienced applicants to apply for this rare opportunity to be involved in shaping a brand new pilot service that will support individuals stepping down from acute mental health wards to transition into the community. The service will be delivered in partnership with Lincolnshire Partnership NHS Trust and will form part of the NHS Mental Health Pathway. The service will be going live in October 2025, with a full training and induction programme for the team, commencing prior to go live. At Turning Point, we support people across the UK with mental health issues. As a Recovery Worker, you'll make a real difference to their lives as you work closely with them to help them achieve their potential. Passionate about people, you'll enjoy the scope and support individuals to gain the skills to live independently. With an emphasis on key working, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long term recovery. As a Recovery Worker, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work on a 24-hour rolling rota which includes evenings, weekends and waking night shifts. The Ideal Candidate Ideally with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team, and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? Being a member of our bank is a fantastic opportunity to work flexibly around your existing commitments, giving you control over when you want to work in order to suit your own circumstances. But not only that - being employed by Turning Point will also give you access to many of our rewards! Your annual leave entitlement will accrue as you work, to the equivalent of 29 days a year. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17.pdf Apply
Job Introduction This exciting new development within Lincolnshire, based in Grantham, welcomes enthusiastic and experienced applicants to apply for this rare opportunity to be involved in shaping a brand new pilot service that will support individuals stepping down from acute mental health wards to transition into the community. The service will be delivered in partnership with Lincolnshire Partnership NHS Trust and will form part of the NHS Mental Health Pathway. The service will be going live in October 2025, with a full training and induction programme for the team, commencing prior to go live. At Turning Point, we support people across the UK with mental health issues. As a Recovery Worker, you'll make a real difference to their lives as you work closely with them to help them achieve their potential. Passionate about people, you'll enjoy the scope and support individuals to gain the skills to live independently. With an emphasis on key working, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long term recovery. As a Recovery Worker, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work on a 24-hour rolling rota which includes evenings, weekends and waking night shifts. The Ideal Candidate Ideally with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team, and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17.pdf Apply
Feb 04, 2026
Full time
Job Introduction This exciting new development within Lincolnshire, based in Grantham, welcomes enthusiastic and experienced applicants to apply for this rare opportunity to be involved in shaping a brand new pilot service that will support individuals stepping down from acute mental health wards to transition into the community. The service will be delivered in partnership with Lincolnshire Partnership NHS Trust and will form part of the NHS Mental Health Pathway. The service will be going live in October 2025, with a full training and induction programme for the team, commencing prior to go live. At Turning Point, we support people across the UK with mental health issues. As a Recovery Worker, you'll make a real difference to their lives as you work closely with them to help them achieve their potential. Passionate about people, you'll enjoy the scope and support individuals to gain the skills to live independently. With an emphasis on key working, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long term recovery. As a Recovery Worker, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work on a 24-hour rolling rota which includes evenings, weekends and waking night shifts. The Ideal Candidate Ideally with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team, and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17.pdf Apply
Cambridge, United Kingdom Posted on 20/01/2026 We provide lifecycle support to companies and projects to help them deliver their objectives and support the transition to a greener economy. We help our clients overcome the challenges and realise the opportunities sustainability can bring to their business. We develop innovative solutions to environmental challenges and opportunities. Job Description As a Principal Consultant at Envance you will be an integral partdriving positive change within the clients and projects we support. Who are we? We are Envance, an environmental and sustainabilitymanagement consultancy driven by our values and core beliefs. We believe that a better future for people and the planet doesn't need to be at the expense of success in the present. Our purpose is to help our clients become more sustainableand realise the opportunities and benefits that this can bring to theirbusiness. Achieving positive outcomes and adding value is central toour beliefs and approach. We offer positive, pragmatic and innovative advice,embracing new and emerging methods where we can. We believe that we can achieve more together, and that byworking with our clients and supply chain partners to deliver projects andimprove performance we can create a better world now and for the future. Our Team We believe that the success of our business lies in thestrength of our team and we pride ourselves on being inclusive, resulting in a talentedand diverse team with a wide range of backgrounds and specialisms. Our existing ecology team comprises a mixture of experiencedtechnical experts, environmental data analysts and enthusiastic assistants,that pride themselves on developing their skills and finding innovativesolutions. As a small consultancy, teamwork is central to our success.We work collaboratively within our team and with our associates and clients,believing that the sum is more than the parts. Professional Development Creating an environment that supports the professionaldevelopment of our team is hugely important to us. We want our people to thrivewhilst working at Envance and support them in achieving their personal andprofessional aspirations.We will help you create an individualisedtraining plan and support this with an unlimited training budget. Flexibility We believe that people achieve the most when they can workin a manner that works best for them and have a genuinely flexible approach towork in terms of both hours and location. We want our team to maintain theirwork/life balance to find an approach that works best for all. The Role As a Principal Ecologist you will be responsible for leadingthe delivery of a wide range of ecology projects and programmes of work frominception to completion, as well as supporting and mentoring less experiencedEcologists to develop and apply their technical and professional skills aseffectively as possible. This is a permanent role with options for remote, hybrid andflexible working and we are open to full time or part time applicants.With projects throughout the country, a headoffice in Stockport and regional workspaces in London, Derbyshire, and on the east-coast of England, we areflexible on location. Your key responsibilities will be: Planning, resourcing and delivering ecological surveys Producing fee proposals and tenders Production of written reports including PEA, BNG, EcIAs Engaging with clients and sub-contractors Quality assurance of others' written work Mentoring and training of junior ecologists Requirements It's really important to us that we find people that willthrive at Envance. We are looking for people that have the followingattributes; Self-starter, keen to develop professionally and useinitiative to find solutions Takes pride in quality written work Experience in ecological impact assessment, PEA, BNG andmanaging survey programmes Protected species licences and/or a specific area ofecological expertise Experience of or desire to lead survey teams and/or mentorearly career ecologists Experience in tendering and preparing fee proposals A relevant degree and applied professional experience Associate or full membership of the Chartered Institute ofEcology and Environmental Management (CIEEM), or appetite to achieve this. GIS software skills in ARCGIS or QGIS Have a full UK driving licence. In addition to a competitive salary and a great place towork we offer full time staff: 33 days annual leave including bank holidays Additional leave after 2 years service Additional day's birthday leave Purchase additional annual leave Unlimited training budget with your training plan Enhanced contributory pension scheme Cycle to work scheme Monthly well-being allowance for you to spend as on a sportor activity of your choice Discretionary profit share scheme Free parking We are happy to work flexibly to meet your needs. If you arethe right person for us, we can make it work.
Feb 04, 2026
Full time
Cambridge, United Kingdom Posted on 20/01/2026 We provide lifecycle support to companies and projects to help them deliver their objectives and support the transition to a greener economy. We help our clients overcome the challenges and realise the opportunities sustainability can bring to their business. We develop innovative solutions to environmental challenges and opportunities. Job Description As a Principal Consultant at Envance you will be an integral partdriving positive change within the clients and projects we support. Who are we? We are Envance, an environmental and sustainabilitymanagement consultancy driven by our values and core beliefs. We believe that a better future for people and the planet doesn't need to be at the expense of success in the present. Our purpose is to help our clients become more sustainableand realise the opportunities and benefits that this can bring to theirbusiness. Achieving positive outcomes and adding value is central toour beliefs and approach. We offer positive, pragmatic and innovative advice,embracing new and emerging methods where we can. We believe that we can achieve more together, and that byworking with our clients and supply chain partners to deliver projects andimprove performance we can create a better world now and for the future. Our Team We believe that the success of our business lies in thestrength of our team and we pride ourselves on being inclusive, resulting in a talentedand diverse team with a wide range of backgrounds and specialisms. Our existing ecology team comprises a mixture of experiencedtechnical experts, environmental data analysts and enthusiastic assistants,that pride themselves on developing their skills and finding innovativesolutions. As a small consultancy, teamwork is central to our success.We work collaboratively within our team and with our associates and clients,believing that the sum is more than the parts. Professional Development Creating an environment that supports the professionaldevelopment of our team is hugely important to us. We want our people to thrivewhilst working at Envance and support them in achieving their personal andprofessional aspirations.We will help you create an individualisedtraining plan and support this with an unlimited training budget. Flexibility We believe that people achieve the most when they can workin a manner that works best for them and have a genuinely flexible approach towork in terms of both hours and location. We want our team to maintain theirwork/life balance to find an approach that works best for all. The Role As a Principal Ecologist you will be responsible for leadingthe delivery of a wide range of ecology projects and programmes of work frominception to completion, as well as supporting and mentoring less experiencedEcologists to develop and apply their technical and professional skills aseffectively as possible. This is a permanent role with options for remote, hybrid andflexible working and we are open to full time or part time applicants.With projects throughout the country, a headoffice in Stockport and regional workspaces in London, Derbyshire, and on the east-coast of England, we areflexible on location. Your key responsibilities will be: Planning, resourcing and delivering ecological surveys Producing fee proposals and tenders Production of written reports including PEA, BNG, EcIAs Engaging with clients and sub-contractors Quality assurance of others' written work Mentoring and training of junior ecologists Requirements It's really important to us that we find people that willthrive at Envance. We are looking for people that have the followingattributes; Self-starter, keen to develop professionally and useinitiative to find solutions Takes pride in quality written work Experience in ecological impact assessment, PEA, BNG andmanaging survey programmes Protected species licences and/or a specific area ofecological expertise Experience of or desire to lead survey teams and/or mentorearly career ecologists Experience in tendering and preparing fee proposals A relevant degree and applied professional experience Associate or full membership of the Chartered Institute ofEcology and Environmental Management (CIEEM), or appetite to achieve this. GIS software skills in ARCGIS or QGIS Have a full UK driving licence. In addition to a competitive salary and a great place towork we offer full time staff: 33 days annual leave including bank holidays Additional leave after 2 years service Additional day's birthday leave Purchase additional annual leave Unlimited training budget with your training plan Enhanced contributory pension scheme Cycle to work scheme Monthly well-being allowance for you to spend as on a sportor activity of your choice Discretionary profit share scheme Free parking We are happy to work flexibly to meet your needs. If you arethe right person for us, we can make it work.
Job Description Overview Shape the Future of our cities and environments. Are you a Civil Pipeline Engineer who Are you ready to take up a vital role in some of the UK's most exciting and innovativeJoin and take a leading role in shaping the future of our cities and environments.We are looking for an energetic and experienced Associate Director Civil Pipeline Engineerto join our team within the Design & Advanced Technology (D&AT) Practice of . You'll be part of a talented, multi-disciplinary team delivering cutting edge, iconic projects to our Water market clients - clients such as Thames Water, Anglian Water, South East Water, Southern Water, as well as other regional water authorities.As a key member of our team, you'll play a vital role in delivering transformational programmes for critical UK infrastructure, with opportunities to work on landmark engineering projects both domestically and internationally. We're committed to providing industry-leading solutions throughout the project lifecycle, adding value through client-side and construction-phase support.Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration isn't a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally.We also know that different people have different priorities, which is why we're here to support you with whatever you need.We offer hybrid working which involves 3 days per week being office/site based. This position is based in our Epsom, Peterborough or Cambridge offices. Your roleThe role will offer a challenging and rewarding opportunity to apply knowledge, experience, and problem-solving skills whilst providing good opportunities for career development.As an Associate Director Civil PipelineEngineer in the D&AT practice, the successful candidate would have the following responsibilities: Lead a team of Civil Pipeline engineers for delivery of technical design work on complex multi-disciplinary projects following relevant national and project specific design codes and standards, and to high-quality levels. Lead on the development of project design deliverables for Civil Pipeline aspects of complex multi-disciplinary projects and work with the project management team to successfully manage time and budgets to key project milestones and programmes. Responsible for managing production, reviewing, and approving technical deliverables such as design reports, drawings, calculations, and scopes of work. Provide Technical Leadership within discipline for the regional and national D&AT practice and influence D&AT Practice wide initiatives and recommend best practices to improve internal processes and services. Grow, develop, and manage the Civil Pipeline Engineering capabilities within the regional and/or national practice. Work independently with guidance in only the most challenging situations. Exercise personal judgement to solve difficult problems where appropriate and provide guidance to junior team members. Advise client, operational, project, or service activities within project teams and wider D&AT Practice initiatives. Manage or collaborate on technical aspects of bid proposals. Work closely with a multi-disciplinary team in the UK and overseas to deliver integrated design solutions. About you A degree in Civil Engineering or equivalent. Chartered Civil Engineer. Proven experience in leading large-scale Civil Pipeline engineering design delivery for a design consultancy included within a multi-disciplinary environment. Takes a broad perspective to identify innovative solutions and challenges the status quo. Demonstrates in-depth knowledge and broad expertise in pipeline design including construction, rehabilitation, condition assessment, commissioning, operation, and maintenance. Demonstrates exemplary communication skills, with the ability to convey complex technical concepts clearly and effectively to diverse stakeholders. Expert knowledge of current UK and international design codes and standards as well as industry best practices, including CDM Regulations. Proficiency in designing appropriate digital analysis packages, following local and national guidance e.g. HADES and Varism. A proactive, highly motivated mindset with a collaborative approach to drive teamwork and share success across projects and the wider AtkinsRéalis D&AT practice. Comfortable liaising with stakeholders at all levels both internally and externally. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Flexible working is a central part of our culture. So talk to us about what's ideal for you - full time, part time or buying more leave to cover school holidays. And if you're returning from a career break, ask us how we can help you transition back into work with us. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Feb 04, 2026
Full time
Job Description Overview Shape the Future of our cities and environments. Are you a Civil Pipeline Engineer who Are you ready to take up a vital role in some of the UK's most exciting and innovativeJoin and take a leading role in shaping the future of our cities and environments.We are looking for an energetic and experienced Associate Director Civil Pipeline Engineerto join our team within the Design & Advanced Technology (D&AT) Practice of . You'll be part of a talented, multi-disciplinary team delivering cutting edge, iconic projects to our Water market clients - clients such as Thames Water, Anglian Water, South East Water, Southern Water, as well as other regional water authorities.As a key member of our team, you'll play a vital role in delivering transformational programmes for critical UK infrastructure, with opportunities to work on landmark engineering projects both domestically and internationally. We're committed to providing industry-leading solutions throughout the project lifecycle, adding value through client-side and construction-phase support.Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration isn't a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally.We also know that different people have different priorities, which is why we're here to support you with whatever you need.We offer hybrid working which involves 3 days per week being office/site based. This position is based in our Epsom, Peterborough or Cambridge offices. Your roleThe role will offer a challenging and rewarding opportunity to apply knowledge, experience, and problem-solving skills whilst providing good opportunities for career development.As an Associate Director Civil PipelineEngineer in the D&AT practice, the successful candidate would have the following responsibilities: Lead a team of Civil Pipeline engineers for delivery of technical design work on complex multi-disciplinary projects following relevant national and project specific design codes and standards, and to high-quality levels. Lead on the development of project design deliverables for Civil Pipeline aspects of complex multi-disciplinary projects and work with the project management team to successfully manage time and budgets to key project milestones and programmes. Responsible for managing production, reviewing, and approving technical deliverables such as design reports, drawings, calculations, and scopes of work. Provide Technical Leadership within discipline for the regional and national D&AT practice and influence D&AT Practice wide initiatives and recommend best practices to improve internal processes and services. Grow, develop, and manage the Civil Pipeline Engineering capabilities within the regional and/or national practice. Work independently with guidance in only the most challenging situations. Exercise personal judgement to solve difficult problems where appropriate and provide guidance to junior team members. Advise client, operational, project, or service activities within project teams and wider D&AT Practice initiatives. Manage or collaborate on technical aspects of bid proposals. Work closely with a multi-disciplinary team in the UK and overseas to deliver integrated design solutions. About you A degree in Civil Engineering or equivalent. Chartered Civil Engineer. Proven experience in leading large-scale Civil Pipeline engineering design delivery for a design consultancy included within a multi-disciplinary environment. Takes a broad perspective to identify innovative solutions and challenges the status quo. Demonstrates in-depth knowledge and broad expertise in pipeline design including construction, rehabilitation, condition assessment, commissioning, operation, and maintenance. Demonstrates exemplary communication skills, with the ability to convey complex technical concepts clearly and effectively to diverse stakeholders. Expert knowledge of current UK and international design codes and standards as well as industry best practices, including CDM Regulations. Proficiency in designing appropriate digital analysis packages, following local and national guidance e.g. HADES and Varism. A proactive, highly motivated mindset with a collaborative approach to drive teamwork and share success across projects and the wider AtkinsRéalis D&AT practice. Comfortable liaising with stakeholders at all levels both internally and externally. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Flexible working is a central part of our culture. So talk to us about what's ideal for you - full time, part time or buying more leave to cover school holidays. And if you're returning from a career break, ask us how we can help you transition back into work with us. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Framework Director (Education) UK Education is a key sector for Galliford Try, the education sector is approximately 36% of the building division turnover. All regional businesses across the company are active within the sector ensuring national expertise and coverage. 65% of the value of our education sector order book is procured through frameworks highlighting our strong relationships within the sector and the value of repeat work both to us and our clients. We have a national education team, headed by Natasha Broomhead our Education Director, who oversee our education portfolio and drive excellence and innovation. Our education team members have a particular experience and expertise built up over decades of working within the sector. Our national team also ensure consistency is delivered through our eleven regional offices. What you will be doing: Galliford Try operates across a number of Lots of the Department for Education (DfE) Construction Framework across England, this role will support the North East, Yorkshire and the North West. The Construction Framework supports the school building programmes and is intended to meet a variety of needs supporting the delivery of building and maintenance programmes for schools, academies, free schools and sixth form colleges. Projects can be large new build, refurbishment or remodelling and include early contractor involvement, design and build or traditional projects. The Framework Director's key role is to: Act as a single point of contact for the DfE Regional and Programme Managers Support project delivery teams at key gateways and monitor our performance to ensure delivery is in line with DfE framework requirements Be a consistent oversight for every project from inception through to the end of the defects liability period Train and inform our delivery teams on local competition protocol, PI requirements and timescales for delivery Act as Framework Director for Department for Education Frameworks including: Provide oversight, direction and governance of DfE Framework schemes Assist with the management of pipeline and liaise with Regional Businesses to track opportunities and agree bid/no-bid decisions Attend Bidders' Days and ensure full understanding of projects and batches; inc. scope; geography; funding; market interest; commercial attractiveness; risk etc. Brief, support and advise Regional Businesses bid teams (internal and external) Support bid management (writing, reviewing and production where necessary): oversee local competition responses (with Bid Manager and Regional bidding team) and SPM process (with Regional operational delivery team) Assist with the selection and appointment of consultants, advisers, design teams and supply chain partners; and brief and advise them in terms of consistency of approach, required inputs and outputs, expectations of coordination etc. Attend school/client engagements, design team meetings and internal meetings as appropriate during bidding stages Strategic oversight of the transition from bidding to operational teams at SPM and construction phases. Framework-level oversight of the construction stage. Framework-level oversight of the development and delivery of a consistent approach to and delivery of Soft Landings and Delivering Excellence Assist with the production of project reviews, client satisfaction reports etc. Collect and collate KPI, progress and other data and statistics; (for reporting to GT Building Board and the DfE) First point of contact for DfE Project Directors. Develop and maintain relationships with DfE Project Directors, DfE Programme teams and the Technical Advisers, PMs and QSs associated with the framework Organise and deliver framework workshops, training workshops, briefings, lessons learnt reviews on a regular basis. Share best practice between bid teams and Business Units Provide monthly scheme-specific summary reports relating to cost, time, performance and any key project issues Produce Quarterly Active Scheme presentation and present to DfE Regional Heads on a quarterly basis. Ensure continuity, consistency (where appropriate) and continuous improvement project-to-project. Refine bid and engagement processes and systems, client relationships etc. Improve commercial understanding and strategy, including margins Communicate and ensure desired Framework behaviours are adopted on DfE Framework schemes Improve value for money in relation to bid costs and delivery costs Assist with the implementation of the Galliford Try Standardised School model containing benchmark designs, design details, products, specifications, and costs; and provide briefing workshops for new teams. Liaise with key supply chain partners (working with Procurement Manager) to improve pricing, reliability, quality, continuity of design and materials etc. As part of the education sector leadership team, participate in the development, agreement and implementation of the Education Sector Strategy and the Higher Education Strategy Participate and contribute to education sector marketing events throughout the year Develop other education opportunities, e.g.: other frameworks, tendered opportunities, negotiated work, private schools, mixed use developments with schools; and S106, colleges and universities when opportunities arise About You: Should ideally have worked at a senior level within a UK construction organisation. Ability to lead and manage individuals and teams, both direct and indirectly Ability to work remotely and be self-managing while maintaining team spirit Skilled at building effective relationships, internally and externally Ability to apply strategic thinking Gravitas and profile to lead at a senior level and ability to influence behaviour and build a strong rapport within the business. Well-developed oral and presentation/communication skills What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Galliford Try is one of the UK's leading construction businesses with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. . click apply for full job details
Feb 03, 2026
Full time
Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Framework Director (Education) UK Education is a key sector for Galliford Try, the education sector is approximately 36% of the building division turnover. All regional businesses across the company are active within the sector ensuring national expertise and coverage. 65% of the value of our education sector order book is procured through frameworks highlighting our strong relationships within the sector and the value of repeat work both to us and our clients. We have a national education team, headed by Natasha Broomhead our Education Director, who oversee our education portfolio and drive excellence and innovation. Our education team members have a particular experience and expertise built up over decades of working within the sector. Our national team also ensure consistency is delivered through our eleven regional offices. What you will be doing: Galliford Try operates across a number of Lots of the Department for Education (DfE) Construction Framework across England, this role will support the North East, Yorkshire and the North West. The Construction Framework supports the school building programmes and is intended to meet a variety of needs supporting the delivery of building and maintenance programmes for schools, academies, free schools and sixth form colleges. Projects can be large new build, refurbishment or remodelling and include early contractor involvement, design and build or traditional projects. The Framework Director's key role is to: Act as a single point of contact for the DfE Regional and Programme Managers Support project delivery teams at key gateways and monitor our performance to ensure delivery is in line with DfE framework requirements Be a consistent oversight for every project from inception through to the end of the defects liability period Train and inform our delivery teams on local competition protocol, PI requirements and timescales for delivery Act as Framework Director for Department for Education Frameworks including: Provide oversight, direction and governance of DfE Framework schemes Assist with the management of pipeline and liaise with Regional Businesses to track opportunities and agree bid/no-bid decisions Attend Bidders' Days and ensure full understanding of projects and batches; inc. scope; geography; funding; market interest; commercial attractiveness; risk etc. Brief, support and advise Regional Businesses bid teams (internal and external) Support bid management (writing, reviewing and production where necessary): oversee local competition responses (with Bid Manager and Regional bidding team) and SPM process (with Regional operational delivery team) Assist with the selection and appointment of consultants, advisers, design teams and supply chain partners; and brief and advise them in terms of consistency of approach, required inputs and outputs, expectations of coordination etc. Attend school/client engagements, design team meetings and internal meetings as appropriate during bidding stages Strategic oversight of the transition from bidding to operational teams at SPM and construction phases. Framework-level oversight of the construction stage. Framework-level oversight of the development and delivery of a consistent approach to and delivery of Soft Landings and Delivering Excellence Assist with the production of project reviews, client satisfaction reports etc. Collect and collate KPI, progress and other data and statistics; (for reporting to GT Building Board and the DfE) First point of contact for DfE Project Directors. Develop and maintain relationships with DfE Project Directors, DfE Programme teams and the Technical Advisers, PMs and QSs associated with the framework Organise and deliver framework workshops, training workshops, briefings, lessons learnt reviews on a regular basis. Share best practice between bid teams and Business Units Provide monthly scheme-specific summary reports relating to cost, time, performance and any key project issues Produce Quarterly Active Scheme presentation and present to DfE Regional Heads on a quarterly basis. Ensure continuity, consistency (where appropriate) and continuous improvement project-to-project. Refine bid and engagement processes and systems, client relationships etc. Improve commercial understanding and strategy, including margins Communicate and ensure desired Framework behaviours are adopted on DfE Framework schemes Improve value for money in relation to bid costs and delivery costs Assist with the implementation of the Galliford Try Standardised School model containing benchmark designs, design details, products, specifications, and costs; and provide briefing workshops for new teams. Liaise with key supply chain partners (working with Procurement Manager) to improve pricing, reliability, quality, continuity of design and materials etc. As part of the education sector leadership team, participate in the development, agreement and implementation of the Education Sector Strategy and the Higher Education Strategy Participate and contribute to education sector marketing events throughout the year Develop other education opportunities, e.g.: other frameworks, tendered opportunities, negotiated work, private schools, mixed use developments with schools; and S106, colleges and universities when opportunities arise About You: Should ideally have worked at a senior level within a UK construction organisation. Ability to lead and manage individuals and teams, both direct and indirectly Ability to work remotely and be self-managing while maintaining team spirit Skilled at building effective relationships, internally and externally Ability to apply strategic thinking Gravitas and profile to lead at a senior level and ability to influence behaviour and build a strong rapport within the business. Well-developed oral and presentation/communication skills What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Galliford Try is one of the UK's leading construction businesses with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. . click apply for full job details
Role: HR Business Partner Contract Type: Fixed Term Contract - 12 months Location: London Marylebone Salary: Up to 55,000 per annum Closing Date: Tuesday 17th February 2026 Job Purpose The HR Business Partner acts as a trusted advisor to leaders, supporting the delivery of business plans through effective people strategies. The role strengthens leadership capability, drives workforce planning, supports organisational performance, and champions a fair, respectful and inclusive culture. Working closely with managers, the HRBP provides expert guidance across the employee lifecycle, ensuring a consistent, high-quality HR service that aligns with organisational values and strategic priorities. Key Accountabilities Strategic Partnering & Leadership Support Strengthen leadership capability through tailored coaching, guidance and support. Build strong, collaborative relationships with senior managers to understand business needs and provide insights that shape people plans. Influence decision-making by presenting well-evidenced recommendations on workforce, culture and organisational design. Workforce Planning, Talent & Succession Improve workforce planning through data-driven insights on roles, capacity, skills and future needs. Facilitate talent mapping and succession planning discussions, identifying capability gaps and development requirements. Partner with Learning & Development to design interventions that build long-term organisational capability. Performance, Culture & Team Effectiveness Support managers in building high-performing teams, using clear performance expectations and effective feedback practices. Work in partnership with managers to drive engagement and enhance colleague experience, reviewing and acting on survey feedback and other colleague feedback. Provide guidance on addressing underperformance, ensuring fair, consistent and timely action. Promote a culture of continuous improvement, collaboration and accountability. Employee Relations & Organisational Change Lead the people aspects of change programmes, restructures and workforce transitions, ensuring compliance with policy and legislation. Oversee complex employee relations matters in partnership with the Senior ER Manager in a balanced, solution-focused and legally compliant manner. Support consultation processes, risk assessments, communication plans and implementation steps. Inclusion, Fairness & Employee Experience Champion fairness, respect and inclusion in business unit decision-making, policies and everyday behaviours. Act as a role model for inclusive leadership, ensuring diverse perspectives inform choices and outcomes. Work with leaders to create an environment where colleagues feel valued, respected and able to thrive. General HR Responsibilities Provide expert advice on HR policies, processes and best practice. Use data and analytics to identify trends, risks and opportunities, informing proactive interventions. Support recruitment decision-making and organisational design initiatives. Ensure accurate, timely reporting and compliance with employment law and internal governance. Person Specification Knowledge & Experience Proven experience in a strategic HR Business Partner role. Strong understanding of UK employment legislation and HR best practice. Experience supporting organisational change, restructures or transformation programmes. Experience of and understanding of working in a highly unionised environment Skills & Behaviours Demonstrated ability to coach and influence leaders. Skilled in workforce planning, talent development and succession management. Excellent communication, relationship-building and problem-solving skills. Commitment to fairness, respect, inclusion and high ethical standards. Ability to use data and insight to inform decisions and drive action.
Feb 03, 2026
Contractor
Role: HR Business Partner Contract Type: Fixed Term Contract - 12 months Location: London Marylebone Salary: Up to 55,000 per annum Closing Date: Tuesday 17th February 2026 Job Purpose The HR Business Partner acts as a trusted advisor to leaders, supporting the delivery of business plans through effective people strategies. The role strengthens leadership capability, drives workforce planning, supports organisational performance, and champions a fair, respectful and inclusive culture. Working closely with managers, the HRBP provides expert guidance across the employee lifecycle, ensuring a consistent, high-quality HR service that aligns with organisational values and strategic priorities. Key Accountabilities Strategic Partnering & Leadership Support Strengthen leadership capability through tailored coaching, guidance and support. Build strong, collaborative relationships with senior managers to understand business needs and provide insights that shape people plans. Influence decision-making by presenting well-evidenced recommendations on workforce, culture and organisational design. Workforce Planning, Talent & Succession Improve workforce planning through data-driven insights on roles, capacity, skills and future needs. Facilitate talent mapping and succession planning discussions, identifying capability gaps and development requirements. Partner with Learning & Development to design interventions that build long-term organisational capability. Performance, Culture & Team Effectiveness Support managers in building high-performing teams, using clear performance expectations and effective feedback practices. Work in partnership with managers to drive engagement and enhance colleague experience, reviewing and acting on survey feedback and other colleague feedback. Provide guidance on addressing underperformance, ensuring fair, consistent and timely action. Promote a culture of continuous improvement, collaboration and accountability. Employee Relations & Organisational Change Lead the people aspects of change programmes, restructures and workforce transitions, ensuring compliance with policy and legislation. Oversee complex employee relations matters in partnership with the Senior ER Manager in a balanced, solution-focused and legally compliant manner. Support consultation processes, risk assessments, communication plans and implementation steps. Inclusion, Fairness & Employee Experience Champion fairness, respect and inclusion in business unit decision-making, policies and everyday behaviours. Act as a role model for inclusive leadership, ensuring diverse perspectives inform choices and outcomes. Work with leaders to create an environment where colleagues feel valued, respected and able to thrive. General HR Responsibilities Provide expert advice on HR policies, processes and best practice. Use data and analytics to identify trends, risks and opportunities, informing proactive interventions. Support recruitment decision-making and organisational design initiatives. Ensure accurate, timely reporting and compliance with employment law and internal governance. Person Specification Knowledge & Experience Proven experience in a strategic HR Business Partner role. Strong understanding of UK employment legislation and HR best practice. Experience supporting organisational change, restructures or transformation programmes. Experience of and understanding of working in a highly unionised environment Skills & Behaviours Demonstrated ability to coach and influence leaders. Skilled in workforce planning, talent development and succession management. Excellent communication, relationship-building and problem-solving skills. Commitment to fairness, respect, inclusion and high ethical standards. Ability to use data and insight to inform decisions and drive action.
Anti-Social Behaviour Officer known as a "Tenancy Enforcement Lead" Full Time Permanent Role based on 37.5hrs per week Salary Banding Range: £39,841 - £41,938 (Dependent upon experience) Are you a tenacious and highly skilled professional with a passion for creating safer communities? MTVH is looking for an exceptional Tenancy Enforcement Lead (ASB Officer) to take on a pivotal role in the London Borough of Lambeth covering 6,500 properties. This borough is vibrant, diverse, and presents unique challenges and we need someone at the top of their game to help us tackle them head-on. About the Role In this challenging yet rewarding position , you will lead investigations into tenancy fraud, manage high-level anti-social behaviour (ASB) cases, and enforce tenancy conditions across our general needs, leasehold, and Care & Support homes. This role isn't just about enforcement it's about helping residents build sustainable lives and addressing complex issues including gang culture and organised crime. You will work closely with external agencies such as the Police, Local Stakeholders, Council Community Safety teams, and tenancy fraud investigators . Your ability to build strong networks and partnerships will be crucial in driving impactful change. Key Responsibilities Leading investigations into tenancy fraud and handling high-level ASB cases. Gathering evidence effectively , preparing witness statements, and compiling legal packs for court cases. Attending ASB evictions and supporting victims to ensure tenancy sustainability. Conducting regular reviews of ASB cases with Local Housing Managers and providing strategic guidance. Collaborating with law enforcement and community organisations to strengthen neighbourhood safety. What You Need to Succeed Extensive experience in ASB management, safeguarding , and tenancy fraud investigations. Deep understanding of housing and enforcement legislation . Ability to manage a demanding workload Proven ability to handle high-pressure situations with confidence and professionalism . Exceptional communication skills for delicate and sensitive conversations with residents and stakeholders. A passion for creating safer, stronger communities and a determination to make a tangible impact. Applications from backgrounds such as the Police, Probation, Housing, Enforcement would be desirable due to cross transferable skill sets. Why Join Us? This role is anything but ordinary. Every day brings fresh challenges and opportunities to drive change in the lives of our residents. If you thrive in complex environments, have the resilience to face tough situations head-on, and are committed to creating safer, more sustainable communities, then we want to hear from you. The nature of this role means that the post holder will be regularly involved in activities with vulnerable adults who receive social care. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring Service once an offer of employment is made. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Feb 03, 2026
Full time
Anti-Social Behaviour Officer known as a "Tenancy Enforcement Lead" Full Time Permanent Role based on 37.5hrs per week Salary Banding Range: £39,841 - £41,938 (Dependent upon experience) Are you a tenacious and highly skilled professional with a passion for creating safer communities? MTVH is looking for an exceptional Tenancy Enforcement Lead (ASB Officer) to take on a pivotal role in the London Borough of Lambeth covering 6,500 properties. This borough is vibrant, diverse, and presents unique challenges and we need someone at the top of their game to help us tackle them head-on. About the Role In this challenging yet rewarding position , you will lead investigations into tenancy fraud, manage high-level anti-social behaviour (ASB) cases, and enforce tenancy conditions across our general needs, leasehold, and Care & Support homes. This role isn't just about enforcement it's about helping residents build sustainable lives and addressing complex issues including gang culture and organised crime. You will work closely with external agencies such as the Police, Local Stakeholders, Council Community Safety teams, and tenancy fraud investigators . Your ability to build strong networks and partnerships will be crucial in driving impactful change. Key Responsibilities Leading investigations into tenancy fraud and handling high-level ASB cases. Gathering evidence effectively , preparing witness statements, and compiling legal packs for court cases. Attending ASB evictions and supporting victims to ensure tenancy sustainability. Conducting regular reviews of ASB cases with Local Housing Managers and providing strategic guidance. Collaborating with law enforcement and community organisations to strengthen neighbourhood safety. What You Need to Succeed Extensive experience in ASB management, safeguarding , and tenancy fraud investigations. Deep understanding of housing and enforcement legislation . Ability to manage a demanding workload Proven ability to handle high-pressure situations with confidence and professionalism . Exceptional communication skills for delicate and sensitive conversations with residents and stakeholders. A passion for creating safer, stronger communities and a determination to make a tangible impact. Applications from backgrounds such as the Police, Probation, Housing, Enforcement would be desirable due to cross transferable skill sets. Why Join Us? This role is anything but ordinary. Every day brings fresh challenges and opportunities to drive change in the lives of our residents. If you thrive in complex environments, have the resilience to face tough situations head-on, and are committed to creating safer, more sustainable communities, then we want to hear from you. The nature of this role means that the post holder will be regularly involved in activities with vulnerable adults who receive social care. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring Service once an offer of employment is made. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
A luxury automotive OEM is looking for a Workflow & Real-Time Analyst to join their team in Whitley, Coventry on a 12 month (rolling) contract basis (hybrid) Role Overview: We are looking for a passionate, self-motivated Workflow & Real-Time Analyst to join our Customer Relationship Centre team. This role is integral to our daily operations and requires a dedicated individual who thrives in a fast-paced, dynamic environment. You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience. Your people skills need to be paramount to coach and guide team members daily to enable to the centre to deliver the best service possible. A key part of your role will involve supporting the modernisation of the CRC s workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. With the planned introduction of Calabrio, experience with this system is highly desirable. Key Responsibilities: Real-Time Monitoring: Oversee call lines and online chat activity to ensure efficient handling throughout the day. Resource Management: Adjust staffing and agent codes in real time to maintain service levels and operational flow. Inbox Oversight: Monitor and respond to the real-time inbox, ensuring timely action and communication. Schedule Management: Create and maintain weekly schedules to ensure adequate coverage across all channels. Reporting & Analysis: Produce contact volume reports and analyse performance trends to support decision-making. Trend Identification: Use data to identify patterns and recommend adjustments to improve efficiency and customer experience. Collaboration: Work closely with team leaders and operational managers to align resource planning with business needs. What We re Looking For: Hardworking & Committed: A reliable team player who takes ownership of their responsibilities. Multi-Tasker: Able to manage multiple priorities without compromising quality. Approachable & Supportive: Builds positive relationships and communicates effectively with colleagues. Trustworthy: Maintains confidentiality and demonstrates integrity in all tasks. Strong Communication Skills: Clear, concise, and confident in both written and verbal communication. Data-Driven: Comfortable working with data to draw insights and support operational decisions. Excel Proficiency: Skilled in using Excel formulas and functions to automate tasks, analyse data, and build reports. Experience with Calabrio or similar WFM platforms is highly desirable. If this job is of interest to you and you have the experience required, APPLY NOW! We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information, please refer to our privacy notice, a copy of which can be found on our website. Select Engineering Limited.
Feb 03, 2026
Contractor
A luxury automotive OEM is looking for a Workflow & Real-Time Analyst to join their team in Whitley, Coventry on a 12 month (rolling) contract basis (hybrid) Role Overview: We are looking for a passionate, self-motivated Workflow & Real-Time Analyst to join our Customer Relationship Centre team. This role is integral to our daily operations and requires a dedicated individual who thrives in a fast-paced, dynamic environment. You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience. Your people skills need to be paramount to coach and guide team members daily to enable to the centre to deliver the best service possible. A key part of your role will involve supporting the modernisation of the CRC s workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. With the planned introduction of Calabrio, experience with this system is highly desirable. Key Responsibilities: Real-Time Monitoring: Oversee call lines and online chat activity to ensure efficient handling throughout the day. Resource Management: Adjust staffing and agent codes in real time to maintain service levels and operational flow. Inbox Oversight: Monitor and respond to the real-time inbox, ensuring timely action and communication. Schedule Management: Create and maintain weekly schedules to ensure adequate coverage across all channels. Reporting & Analysis: Produce contact volume reports and analyse performance trends to support decision-making. Trend Identification: Use data to identify patterns and recommend adjustments to improve efficiency and customer experience. Collaboration: Work closely with team leaders and operational managers to align resource planning with business needs. What We re Looking For: Hardworking & Committed: A reliable team player who takes ownership of their responsibilities. Multi-Tasker: Able to manage multiple priorities without compromising quality. Approachable & Supportive: Builds positive relationships and communicates effectively with colleagues. Trustworthy: Maintains confidentiality and demonstrates integrity in all tasks. Strong Communication Skills: Clear, concise, and confident in both written and verbal communication. Data-Driven: Comfortable working with data to draw insights and support operational decisions. Excel Proficiency: Skilled in using Excel formulas and functions to automate tasks, analyse data, and build reports. Experience with Calabrio or similar WFM platforms is highly desirable. If this job is of interest to you and you have the experience required, APPLY NOW! We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information, please refer to our privacy notice, a copy of which can be found on our website. Select Engineering Limited.
Green Horizon Programme Manager (Peer role) Location: London office in Waterloo. Project work will take place across London Salary: £43,000 - £46,000 (pro-rata for part time role) Vacancy Type: Contract, December 2029 Hours: 30 or 37.5 hours per week, Existing job share partnerships are welcome to apply for this role. Are you passionate about the intersection between climate change, disability and the natural environment? Are you interested in leading an innovative Climate Action Fund project that aims to create inclusive, climate-resilient urban spaces for Disabled people in London? Funded by National Lottery Climate Action Fund, over four years, Green Horizons will develop and test a scalable model of disability-inclusive climate action, with Disabled people recognised as leaders in resilience at local, city and national levels. Centered around the principles of Social Model of Disability, Green Horizons focuses on the intersection of climate change, disability and the natural environment. It will remove barriers to participation so that Disabled people and Deaf and Disabled People's Organisations (DDPOs) co-produce how local climate solutions are designed, delivered and sustained. The Green Horizons Programme Manager will have a central role in coordinating the Green Horizons partnership, will be responsible for programme planning, coordination, implementation and monitoring, and work with partners in the delivery of work packages. The Green Horizons Programme Manager will ensure co-production and the social model of disability principles and values are embedded into all elements of service delivery. Please contact them if you have: Experience in the leadership of partnership environments with multiple delivery organisations. Commitment to the social model of disability, disability inclusion and lived experience of disability / long-term health conditions. Experience and interest in co-production and designing and delivering participatory and deliberative processes. Knowledge and interest in the intersection between climate change, disability and the natural environment. Experience in the management of multi-faceted projects in the themes of disability, inclusion, sustainability, climate action or resilience. They take practical action to create a fair and green future in which people, places, and nature thrive. They support local communities and businesses to build capacity and resilience as this is vital if they are to tackle hardship, achieve a just transition to net-zero and help nature recover in a way that reduces inequality and leads to better work and healthier, happier lives. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply. Existing job share partnerships are welcome to apply for this role. Final Close date for applications: 9am, Monday 16 th February 2026 Interview date: 1 st interview: Week beginning 23 rd February 2026. They are an equal opportunities employer and welcomes applications from all members of the community. They encourage applications from those who are underrepresented in the sector and including but not limited to, Disabled, D/deaf and Neurodiverse people, LGBTQ+ people and members of the Global Majority (people from Black, Asian, Mixed, and other ethnic groups who are often racialised as 'ethnic minorities'). They're happy to make reasonable adjustments at any stage of this job application process. If there's anything you need to enable you to take part fully, whether that's alternative formats, flexible interview arrangements, or support with access, please let them know when you apply. All shortlisted applicants will be given the option to attend their interview in person or online, depending on the person's preference. Pre-interview visits to their office are welcomed. All shortlisted applicants will be provided with the interview questions at least two working days before the interview. All shortlisted applicants will be asked about any accessibility requirements for the interview process by the HR team.
Feb 03, 2026
Full time
Green Horizon Programme Manager (Peer role) Location: London office in Waterloo. Project work will take place across London Salary: £43,000 - £46,000 (pro-rata for part time role) Vacancy Type: Contract, December 2029 Hours: 30 or 37.5 hours per week, Existing job share partnerships are welcome to apply for this role. Are you passionate about the intersection between climate change, disability and the natural environment? Are you interested in leading an innovative Climate Action Fund project that aims to create inclusive, climate-resilient urban spaces for Disabled people in London? Funded by National Lottery Climate Action Fund, over four years, Green Horizons will develop and test a scalable model of disability-inclusive climate action, with Disabled people recognised as leaders in resilience at local, city and national levels. Centered around the principles of Social Model of Disability, Green Horizons focuses on the intersection of climate change, disability and the natural environment. It will remove barriers to participation so that Disabled people and Deaf and Disabled People's Organisations (DDPOs) co-produce how local climate solutions are designed, delivered and sustained. The Green Horizons Programme Manager will have a central role in coordinating the Green Horizons partnership, will be responsible for programme planning, coordination, implementation and monitoring, and work with partners in the delivery of work packages. The Green Horizons Programme Manager will ensure co-production and the social model of disability principles and values are embedded into all elements of service delivery. Please contact them if you have: Experience in the leadership of partnership environments with multiple delivery organisations. Commitment to the social model of disability, disability inclusion and lived experience of disability / long-term health conditions. Experience and interest in co-production and designing and delivering participatory and deliberative processes. Knowledge and interest in the intersection between climate change, disability and the natural environment. Experience in the management of multi-faceted projects in the themes of disability, inclusion, sustainability, climate action or resilience. They take practical action to create a fair and green future in which people, places, and nature thrive. They support local communities and businesses to build capacity and resilience as this is vital if they are to tackle hardship, achieve a just transition to net-zero and help nature recover in a way that reduces inequality and leads to better work and healthier, happier lives. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply. Existing job share partnerships are welcome to apply for this role. Final Close date for applications: 9am, Monday 16 th February 2026 Interview date: 1 st interview: Week beginning 23 rd February 2026. They are an equal opportunities employer and welcomes applications from all members of the community. They encourage applications from those who are underrepresented in the sector and including but not limited to, Disabled, D/deaf and Neurodiverse people, LGBTQ+ people and members of the Global Majority (people from Black, Asian, Mixed, and other ethnic groups who are often racialised as 'ethnic minorities'). They're happy to make reasonable adjustments at any stage of this job application process. If there's anything you need to enable you to take part fully, whether that's alternative formats, flexible interview arrangements, or support with access, please let them know when you apply. All shortlisted applicants will be given the option to attend their interview in person or online, depending on the person's preference. Pre-interview visits to their office are welcomed. All shortlisted applicants will be provided with the interview questions at least two working days before the interview. All shortlisted applicants will be asked about any accessibility requirements for the interview process by the HR team.
Why join Marshall Land Systems in this role: The Head of Global Strategic Procurement will lead the development and execution of procurement strategy across all regions, ensuring alignment with our business objectives. This role is responsible for driving, material/service cost optimisation, supplier innovation, supply/supplier risk management, managing the transition to outsourcing, and implementing robust Supplier Relationship Management (SRM) practices. The position requires strong leadership to harmonise procurement processes, governance, and supplier engagement across multiple geographies. Responsibilities in this role: Global Strategic Leadership: Develop and implement a global strategic procurement strategy aligned with our business objectives. Drive transformation initiatives to enhance procurement efficiency and effectiveness across all supply markets and geographies . Ensure global governance and compliance standards are consistently applied. Global Supplier Relationship Management (SRM): Design and implement a formal SRM framework for global strategic suppliers. Segment suppliers based on global strategic importance and develop tailored engagement plans. Conduct regular global supplier performance reviews and joint business planning sessions. Foster collaborative innovation initiatives with key suppliers to support to growth strategy. Cost Optimisation & Value Delivery: Identify opportunities for cost savings and process improvements across global spend categories. Supply and Supplier Risk Management & Compliance: Ensure procurement activities comply with international legal, regulatory, and ethical standards. Develop global supply and supplier risk mitigation strategies for supply chain disruptions and geopolitical challenges. Transition to Outsourcing: Lead global outsourcing strategies for selected procurement categories. Manage supplier onboarding, contractual frameworks, and service-level agreements (SLAs) across regions. Oversee global change management initiatives to align internal stakeholders with new operating models. Team Leadership & Development: Build and lead a high-performing global procurement team, fostering a culture of collaboration and continuous improvement. Ensure professional development opportunities for all team members is discussed annually. Data-Driven Decision Making: Working with the group data team inform sourcing strategies and report supplier performance management, plus the associated interventions and recovery actions as required. Drive digital transformation in procurement through e-auctions and other e-tools Global Stakeholder Engagement: Collaborate with senior leadership and regional teams and act as a trusted advisor on global strategic sourcing and supply chain matters. Apply if you have most of the following: Global procurement leadership in a complex, multi-region, matrixed organisation Proven ability to set and execute a global procurement strategy aligned to business transformation goals Strong experience with strategic supplier management (SRM), including supplier segmentation, performance reviews, and joint business planning Track record of delivering cost optimisation and value beyond savings across major spend categories Experience managing supplier and supply chain risk, including geopolitical and disruption scenarios Led outsourcing initiatives, including supplier selection, contracts, SLAs, and operating model change Strong use of data, analytics, and digital procurement tools to drive sourcing and supplier decisions Experience influencing senior leaders and regional teams in a matrix environment Led and developed global, high-performing teams Education: Professional procurement qualifications strongly preferred (e.g. CIPS, ISM, or equivalent) Ongoing professional development in procurement, supply chain, and leadership Training or certification in strategic sourcing, contract management, or supplier risk management is an advantage Exposure to digital procurement, analytics, or transformation programmes through formal learning is beneficial Additional local needs Office based no less than 3 days per week (Cambridge) Ability to travel 20% of your time, locally, nationally and globally The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell) Pension contributions up to 9% Private medical insurance for you and your partner Company car allowance Extensive flexible benefit program including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry leading wellbeing resources and tools Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Feb 03, 2026
Full time
Why join Marshall Land Systems in this role: The Head of Global Strategic Procurement will lead the development and execution of procurement strategy across all regions, ensuring alignment with our business objectives. This role is responsible for driving, material/service cost optimisation, supplier innovation, supply/supplier risk management, managing the transition to outsourcing, and implementing robust Supplier Relationship Management (SRM) practices. The position requires strong leadership to harmonise procurement processes, governance, and supplier engagement across multiple geographies. Responsibilities in this role: Global Strategic Leadership: Develop and implement a global strategic procurement strategy aligned with our business objectives. Drive transformation initiatives to enhance procurement efficiency and effectiveness across all supply markets and geographies . Ensure global governance and compliance standards are consistently applied. Global Supplier Relationship Management (SRM): Design and implement a formal SRM framework for global strategic suppliers. Segment suppliers based on global strategic importance and develop tailored engagement plans. Conduct regular global supplier performance reviews and joint business planning sessions. Foster collaborative innovation initiatives with key suppliers to support to growth strategy. Cost Optimisation & Value Delivery: Identify opportunities for cost savings and process improvements across global spend categories. Supply and Supplier Risk Management & Compliance: Ensure procurement activities comply with international legal, regulatory, and ethical standards. Develop global supply and supplier risk mitigation strategies for supply chain disruptions and geopolitical challenges. Transition to Outsourcing: Lead global outsourcing strategies for selected procurement categories. Manage supplier onboarding, contractual frameworks, and service-level agreements (SLAs) across regions. Oversee global change management initiatives to align internal stakeholders with new operating models. Team Leadership & Development: Build and lead a high-performing global procurement team, fostering a culture of collaboration and continuous improvement. Ensure professional development opportunities for all team members is discussed annually. Data-Driven Decision Making: Working with the group data team inform sourcing strategies and report supplier performance management, plus the associated interventions and recovery actions as required. Drive digital transformation in procurement through e-auctions and other e-tools Global Stakeholder Engagement: Collaborate with senior leadership and regional teams and act as a trusted advisor on global strategic sourcing and supply chain matters. Apply if you have most of the following: Global procurement leadership in a complex, multi-region, matrixed organisation Proven ability to set and execute a global procurement strategy aligned to business transformation goals Strong experience with strategic supplier management (SRM), including supplier segmentation, performance reviews, and joint business planning Track record of delivering cost optimisation and value beyond savings across major spend categories Experience managing supplier and supply chain risk, including geopolitical and disruption scenarios Led outsourcing initiatives, including supplier selection, contracts, SLAs, and operating model change Strong use of data, analytics, and digital procurement tools to drive sourcing and supplier decisions Experience influencing senior leaders and regional teams in a matrix environment Led and developed global, high-performing teams Education: Professional procurement qualifications strongly preferred (e.g. CIPS, ISM, or equivalent) Ongoing professional development in procurement, supply chain, and leadership Training or certification in strategic sourcing, contract management, or supplier risk management is an advantage Exposure to digital procurement, analytics, or transformation programmes through formal learning is beneficial Additional local needs Office based no less than 3 days per week (Cambridge) Ability to travel 20% of your time, locally, nationally and globally The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell) Pension contributions up to 9% Private medical insurance for you and your partner Company car allowance Extensive flexible benefit program including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry leading wellbeing resources and tools Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Cyngor Caerdydd/Cardiff Council
Cardiff, South Glamorgan
Grade: EAI 36-39 (£85,784 - £89,691 per annum), with the potential to earn up to £93,585 through the Structured Professional Assessment (SPA) process. Are you passionate about making a tangible difference in Cardiff's schools? Do you have a proven track record of driving educational change? Could you lead exciting transformative school improvement initiatives to benefit our learners and staff? Thank you for your interest in this exciting and challenging new role to Cardiff. Cardiff, the largest local authority in Wales, has seen continuous improvement in its schools' performance, with many now among the best in Wales according to Estyn, the education inspectorate. The Council's "Stronger, Fairer, Greener" plan prioritises children and young people, emphasising education as key to long-term prosperity and poverty reduction. The Cardiff 2030 strategy has significantly impacted educational quality, though challenges remain in meeting post-pandemic demands. The Head of School Improvement and Development will play a crucial role in achieving national and council priorities. Cardiff City is the first UNICEF Child Friendly City in the UK which publicly recognises that the council along with its partners have taken significant and sustainable steps in key areas in advancing the rights of children and young people. In leading the school improvement service, you will ensure the child and young person is at the centre of everything of everything that you do. About the job The Head of School Improvement and Standards will collaborate with school leaders across the city. This role involves designing and implementing changes in response to Welsh Government's review of school improvement across Wales. The primary focus will be on ensuring excellence in teaching and learning, and equity for all, through continuous school improvement and collaboration. Building on the initial co-construction between the Local Authority and Headteachers, the role will enhance school improvement through school-to-school support and develop self-improving school systems in Cardiff. The role requires a deep understanding of schools, a passion for education, and strong leadership skills. You will build on existing relationships with schools, governors, partners, and communities to ensure inclusive education in safe environments. The focus is on innovative service development for vulnerable children, high-quality service provision, and support to schools. Strong communication, negotiation, and advocacy skills are essential. The role demands programme management and resilience to implement impactful strategies. Determination is also key with an ability to work swiftly to support Cardiff Schools in all aspects of the role. This is an exciting new role, where you will: Collaborate with school leaders who embody the values of Trust, Integrity, Excellence, and Equity. Design and implement changes in response to Dylan Jones's Middle Tier Review and the planned School Partnership Programme from Welsh Government. Ensure excellence in teaching and learning and equity for all through continuous school improvement and collaboration. Build on the initial co-construction between the Local Authority and Headteachers for school improvement through school-to-school support Develop and implement self-improving school systems in Cardiff. Enhance teaching quality and raise educational outcomes for all learners. Lead the effective delivery of the county council's statutory and non-statutory school improvement services for local authority-maintained schools. Work with system leaders to strengthen the county council's work with schools. Drive inclusive practices across the local education system. Lead strategic school improvement initiatives. Support schools in meeting the evolving needs of learners with a focus on inclusivity, innovation, and professional development. What We Are Looking For From You As a member of the Cardiff's Education Directorate's senior leadership team, you will work collaboratively and closely with fellow Officers and the Director and Assistant Director of Education, leading your service delivery to play its role in developing, improving and supporting Cardiff schools in creating and sustaining a high quality and inclusive education system which drives school improvement through school-to-school support. You will have: A proven track record in enhancing and developing performance across early years, schools, and colleges, including governance, curriculum, assessment design, and provision. A clear and effective vision for school improvement, and support models at both individual and system levels, recognising the Local Authority's statutory roles and responsibilities Experience in leading significant change projects, successfully guiding teams through transitions, and providing ambitious and credible leadership when collaborating with senior leaders in schools Comprehensive knowledge of statutory and legislative requirements related to safeguarding and school performance, ensuring the Local Authority's statutory duties are met. You will be: A champion a culture of inclusion, wellbeing and excellence, with the skills to support change and a new way of working You will work collaboratively and constructively, across directorate or team boundaries, to implement the directorate's strategic direction. Commitment to customer service excellence as well as the ability to within the council's policies and procedures, recognising that the council is a political organisation. The goals of this new role will be: Establishment of Collaborative Learning Partnerships and a self-improving school system. Embed and sustain a culture of continuous improvement and innovation, supported by advanced data analytics and peer-to-peer support. Active engagement with school leaders, teachers, parents/carers and the wider community to support school improvement initiatives. Reduced disparities in educational outcomes, ensuring equitable access to high-quality education for all students, including those with Additional Learning Needs (ALN), disadvantaged, and vulnerable students. Successful implementation of Cardiff's School Improvement Strategy, aligned with Welsh Government priorities by March 2026 Clear, ambitious targets for school performance and learner outcomes, leading to measurable improvements in educational standards. Development and execution of innovative educational programs, particularly in Reading, Writing, Maths, digital learning, and STEM education. Robust performance monitoring and accountability frameworks, ensuring transparency and continuous improvement in school performance in areas such as attendance, exclusion, progress measures and outcomes of learners. Regular monitoring and evaluation of school improvement initiatives, ensuring their effectiveness and impact. Raised standards in teaching and learning through evidence-based approaches and innovative pedagogical strategies. Effective models for professional learning, coaching, and mentoring and career path progression. Additional information If you wish to have an informal discussion about the post, please contact Helen Williams, Assistant Director of Education and Inclusion on Tel or email to arrange a conversation. Candidates will be notified if they have been shortlisted for interview by Tuesday 10 February 2026. Shortlisted candidates will then be invited to attend an Assessment Centre and interview on Friday 27 February 2026. This post is advertised offered as a permanent position with agile working/home working. We will consider applications for secondment from Headteachers for a minimum of 2 years. Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools-based staff the Headteacher / Governing Body. This post is suitable for post share. Appointment to this post is subject to an Enhanced Disclosure and Barring Service (DBS) check, including Child and Adult Workforce Barred List checks. Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:- Job Category Education - Professional / Support Department . click apply for full job details
Feb 03, 2026
Full time
Grade: EAI 36-39 (£85,784 - £89,691 per annum), with the potential to earn up to £93,585 through the Structured Professional Assessment (SPA) process. Are you passionate about making a tangible difference in Cardiff's schools? Do you have a proven track record of driving educational change? Could you lead exciting transformative school improvement initiatives to benefit our learners and staff? Thank you for your interest in this exciting and challenging new role to Cardiff. Cardiff, the largest local authority in Wales, has seen continuous improvement in its schools' performance, with many now among the best in Wales according to Estyn, the education inspectorate. The Council's "Stronger, Fairer, Greener" plan prioritises children and young people, emphasising education as key to long-term prosperity and poverty reduction. The Cardiff 2030 strategy has significantly impacted educational quality, though challenges remain in meeting post-pandemic demands. The Head of School Improvement and Development will play a crucial role in achieving national and council priorities. Cardiff City is the first UNICEF Child Friendly City in the UK which publicly recognises that the council along with its partners have taken significant and sustainable steps in key areas in advancing the rights of children and young people. In leading the school improvement service, you will ensure the child and young person is at the centre of everything of everything that you do. About the job The Head of School Improvement and Standards will collaborate with school leaders across the city. This role involves designing and implementing changes in response to Welsh Government's review of school improvement across Wales. The primary focus will be on ensuring excellence in teaching and learning, and equity for all, through continuous school improvement and collaboration. Building on the initial co-construction between the Local Authority and Headteachers, the role will enhance school improvement through school-to-school support and develop self-improving school systems in Cardiff. The role requires a deep understanding of schools, a passion for education, and strong leadership skills. You will build on existing relationships with schools, governors, partners, and communities to ensure inclusive education in safe environments. The focus is on innovative service development for vulnerable children, high-quality service provision, and support to schools. Strong communication, negotiation, and advocacy skills are essential. The role demands programme management and resilience to implement impactful strategies. Determination is also key with an ability to work swiftly to support Cardiff Schools in all aspects of the role. This is an exciting new role, where you will: Collaborate with school leaders who embody the values of Trust, Integrity, Excellence, and Equity. Design and implement changes in response to Dylan Jones's Middle Tier Review and the planned School Partnership Programme from Welsh Government. Ensure excellence in teaching and learning and equity for all through continuous school improvement and collaboration. Build on the initial co-construction between the Local Authority and Headteachers for school improvement through school-to-school support Develop and implement self-improving school systems in Cardiff. Enhance teaching quality and raise educational outcomes for all learners. Lead the effective delivery of the county council's statutory and non-statutory school improvement services for local authority-maintained schools. Work with system leaders to strengthen the county council's work with schools. Drive inclusive practices across the local education system. Lead strategic school improvement initiatives. Support schools in meeting the evolving needs of learners with a focus on inclusivity, innovation, and professional development. What We Are Looking For From You As a member of the Cardiff's Education Directorate's senior leadership team, you will work collaboratively and closely with fellow Officers and the Director and Assistant Director of Education, leading your service delivery to play its role in developing, improving and supporting Cardiff schools in creating and sustaining a high quality and inclusive education system which drives school improvement through school-to-school support. You will have: A proven track record in enhancing and developing performance across early years, schools, and colleges, including governance, curriculum, assessment design, and provision. A clear and effective vision for school improvement, and support models at both individual and system levels, recognising the Local Authority's statutory roles and responsibilities Experience in leading significant change projects, successfully guiding teams through transitions, and providing ambitious and credible leadership when collaborating with senior leaders in schools Comprehensive knowledge of statutory and legislative requirements related to safeguarding and school performance, ensuring the Local Authority's statutory duties are met. You will be: A champion a culture of inclusion, wellbeing and excellence, with the skills to support change and a new way of working You will work collaboratively and constructively, across directorate or team boundaries, to implement the directorate's strategic direction. Commitment to customer service excellence as well as the ability to within the council's policies and procedures, recognising that the council is a political organisation. The goals of this new role will be: Establishment of Collaborative Learning Partnerships and a self-improving school system. Embed and sustain a culture of continuous improvement and innovation, supported by advanced data analytics and peer-to-peer support. Active engagement with school leaders, teachers, parents/carers and the wider community to support school improvement initiatives. Reduced disparities in educational outcomes, ensuring equitable access to high-quality education for all students, including those with Additional Learning Needs (ALN), disadvantaged, and vulnerable students. Successful implementation of Cardiff's School Improvement Strategy, aligned with Welsh Government priorities by March 2026 Clear, ambitious targets for school performance and learner outcomes, leading to measurable improvements in educational standards. Development and execution of innovative educational programs, particularly in Reading, Writing, Maths, digital learning, and STEM education. Robust performance monitoring and accountability frameworks, ensuring transparency and continuous improvement in school performance in areas such as attendance, exclusion, progress measures and outcomes of learners. Regular monitoring and evaluation of school improvement initiatives, ensuring their effectiveness and impact. Raised standards in teaching and learning through evidence-based approaches and innovative pedagogical strategies. Effective models for professional learning, coaching, and mentoring and career path progression. Additional information If you wish to have an informal discussion about the post, please contact Helen Williams, Assistant Director of Education and Inclusion on Tel or email to arrange a conversation. Candidates will be notified if they have been shortlisted for interview by Tuesday 10 February 2026. Shortlisted candidates will then be invited to attend an Assessment Centre and interview on Friday 27 February 2026. This post is advertised offered as a permanent position with agile working/home working. We will consider applications for secondment from Headteachers for a minimum of 2 years. Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools-based staff the Headteacher / Governing Body. This post is suitable for post share. Appointment to this post is subject to an Enhanced Disclosure and Barring Service (DBS) check, including Child and Adult Workforce Barred List checks. Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:- Job Category Education - Professional / Support Department . click apply for full job details
Job Description Summary Office Location: London (The Westworks), United Kingdom Hybrid (12 days per month on-site) Please note that Novartis is unable to provide relocation support for this position. Therefore, please ensure that you already have full right to work in this location and that it is fully accessible for you. Closing date for applications is 2 weeks from date of posting Job Description Join Novartis' Legal Divestments team as a Senior Legal Counsel, where you will lead the legal execution of complex, high impact divestments and partner closely with our Mergers and Acquisitions and Business Development & Licensing, and Strategy and Growth teams to shape the future of Novartis's portfolio and drive enterprise wide strategic impact. Main Responsibilities Lead and independently manage the full legal workstream for complex, high impact transactions, partnering closely with colleagues across M&A, BD&L, Strategy, and key functional and divisional teams. Shape deal direction by defining clear transaction objectives and driving project plans-from timelines and reporting to high quality deliverables-through to execution. Own all legal aspects of transactions, including structuring, drafting, due diligence, signing, closing, and post closing integration to ensure seamless end to end delivery. Take due diligence processes, engaging external counsel where needed, to identify and translate legal, regulatory, and deal risks into actionable mitigation strategies. Collaborate across M&A, BD&L, Strategy, and functional partners to ensure cross functional due diligence is complete, aligned, and reflected in deal structure and terms. Draft, review, and negotiate transaction documents that balance commercial objectives, risk, legal requirements, and Novartis standards. Develop creative, pragmatic legal solutions in collaboration with tax, finance, People & Organisation, Compensation & Benefits, and external advisors to overcome deal challenges and accelerate progress. Provide clear, credible legal and commercial recommendations to M&A, BD&L, and senior leaders, influencing key decisions throughout the deal lifecycle. Support Investor Relations and Public Relations teams on transaction related communications to ensure consistent and compliant external messaging. Ensure smooth handover and transition of completed transactions to functional, divisional, and integration/separation teams. Contribute to building a best in class Transactions Legal team, championing continuous improvement and excellence across Novartis Legal. Manage external legal counsel effectively, including scope setting, budget. Essential Experience A strong track record of leading complex transactional or divestment work (post qualification) in a top law firm or in house environment. Deep experience in life sciences transactions, including licensing, co development, joint ventures, in and out licensing, and divestments. Significant hands on experience drafting, negotiating and executing sophisticated M&A deals-public and private, buy side and sell side-as well as broader corporate transactions (e.g., joint ventures, equity or debt investments). Exposure to related commercial arrangements, such as supply or services agreements, is highly valued. Prior experience in the life sciences sector is essential; additional exposure to venture capital or digital/tech transactions is a strong plus. Demonstrated business acumen with the ability to operate, influence, and lead effectively in a highly matrixed global organisation. Why Novartis Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: You'll receive You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity & Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Join our Novartis Network If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: Skills Desired Adaptability Business Acumen Critical Thinking Curiosity Decision Making Forward Planning Negotiation Persuasion Problem Solving Relationship Building Stakeholder Management Strategic Thinking
Feb 03, 2026
Full time
Job Description Summary Office Location: London (The Westworks), United Kingdom Hybrid (12 days per month on-site) Please note that Novartis is unable to provide relocation support for this position. Therefore, please ensure that you already have full right to work in this location and that it is fully accessible for you. Closing date for applications is 2 weeks from date of posting Job Description Join Novartis' Legal Divestments team as a Senior Legal Counsel, where you will lead the legal execution of complex, high impact divestments and partner closely with our Mergers and Acquisitions and Business Development & Licensing, and Strategy and Growth teams to shape the future of Novartis's portfolio and drive enterprise wide strategic impact. Main Responsibilities Lead and independently manage the full legal workstream for complex, high impact transactions, partnering closely with colleagues across M&A, BD&L, Strategy, and key functional and divisional teams. Shape deal direction by defining clear transaction objectives and driving project plans-from timelines and reporting to high quality deliverables-through to execution. Own all legal aspects of transactions, including structuring, drafting, due diligence, signing, closing, and post closing integration to ensure seamless end to end delivery. Take due diligence processes, engaging external counsel where needed, to identify and translate legal, regulatory, and deal risks into actionable mitigation strategies. Collaborate across M&A, BD&L, Strategy, and functional partners to ensure cross functional due diligence is complete, aligned, and reflected in deal structure and terms. Draft, review, and negotiate transaction documents that balance commercial objectives, risk, legal requirements, and Novartis standards. Develop creative, pragmatic legal solutions in collaboration with tax, finance, People & Organisation, Compensation & Benefits, and external advisors to overcome deal challenges and accelerate progress. Provide clear, credible legal and commercial recommendations to M&A, BD&L, and senior leaders, influencing key decisions throughout the deal lifecycle. Support Investor Relations and Public Relations teams on transaction related communications to ensure consistent and compliant external messaging. Ensure smooth handover and transition of completed transactions to functional, divisional, and integration/separation teams. Contribute to building a best in class Transactions Legal team, championing continuous improvement and excellence across Novartis Legal. Manage external legal counsel effectively, including scope setting, budget. Essential Experience A strong track record of leading complex transactional or divestment work (post qualification) in a top law firm or in house environment. Deep experience in life sciences transactions, including licensing, co development, joint ventures, in and out licensing, and divestments. Significant hands on experience drafting, negotiating and executing sophisticated M&A deals-public and private, buy side and sell side-as well as broader corporate transactions (e.g., joint ventures, equity or debt investments). Exposure to related commercial arrangements, such as supply or services agreements, is highly valued. Prior experience in the life sciences sector is essential; additional exposure to venture capital or digital/tech transactions is a strong plus. Demonstrated business acumen with the ability to operate, influence, and lead effectively in a highly matrixed global organisation. Why Novartis Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: You'll receive You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity & Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Join our Novartis Network If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: Skills Desired Adaptability Business Acumen Critical Thinking Curiosity Decision Making Forward Planning Negotiation Persuasion Problem Solving Relationship Building Stakeholder Management Strategic Thinking
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2028 ahead of entering service with our airline and operator customers. What to expect The Senior Aircraft Production Manager is responsible for leading and managing the end-to-end aircraft production process for an eVTOL Type Certification programme and ongoing low-to-high-rate production. This role oversees aircraft and test asset production, production facility set-up and readiness, and the leadership of multidisciplinary production teams, ensuring safe, compliant, and efficient delivery of aircraft in line with programme milestones. This role is pivotal in establishing and scaling production capabilities, process optimization, and integration of advanced manufacturing technologies. The ideal candidate will have deep experience in aerospace production environments and a strong understanding of eVTOL-specific challenges. What you'll do Production Leadership & Strategy Liaise with other stakeholders to develop and implement the company's certification aircraft production strategy. Oversee the entire production lifecycle, from component assembly to final aircraft integration. Support long-term production strategy, including workforce growth, facility expansion, and industrialisation planning. Identify operational risks, constraints, and opportunities for improvement, driving corrective actions where required. Provide regular production status, KPI, risk, and recovery reporting to senior leadership. In liaison with the Engineering Test team, manage the build, delivery, & ongoing maintenance of conforming test articles for certification and validation programmes. Coordinate with engineering and testing teams to ensure timely availability of assets. Safety, Compliance & Quality Assurance Ensure accurate configuration control, build records, and production documentation required for certification evidence. Work closely with Quality, Manufacturing Engineering, and Certification teams to implement robust quality control systems to ensure compliant production attestation. Support audits, conformity inspections, and regulatory engagement. Work with other stakeholders to apply, establish and maintain compliance with a POA as well as other aerospace quality standards (AS9100, Part 21, etc.). Drive improvements in production processes, efficiency, cost, data quality, and standardisation through continuous improvement initiatives. Ensure management of non-conformities, concessions and subsequent process improvements Team Management & Development Build and manage a high-performing production team, including supervisors and technicians, setting clear objectives, performance expectations, and development plans. Foster a culture of teamwork, accountability, and continuous improvement. Operational Coordination Work closely with engineering, supply chain, quality assurance, and program management teams to build a culture of safety, quality, and accountability across all production operations. Liaise with manufacturing engineering teams to ensure quality work instructions and a suitable delivery system Ensure seamless integration of design changes into production processes. Facility Setup & Management Liaise with other stakeholders to assist with design, planning, and commissioning of production facilities for low and higher rate production Ensure compliance with aerospace standards, safety regulations, and environmental requirements. Establish processes, workflows, tooling, and equipment to support scalable production. What you'll bring Bachelor's degree in aerospace engineering, manufacturing engineering, or related field. Significant experience in aircraft production, assembly, or manufacturing leadership within an aerospace environment managing multidisciplinary technical teams. Proven track record in setting up and scaling production facilities. Strong knowledge of eVTOL technologies, electric propulsion systems, and composite structures. Expertise in lean manufacturing, Six Sigma, and continuous improvement methodologies. Excellent leadership, communication, and project management skills. Preferred: Familiarity with certification requirements for new aircraft programs. Experience with automation and digital manufacturing tools (MES, PLM, ERP systems). Experience setting up new production facilities or transitioning from prototype to production environments. Project management experience. A demonstrated flexible and proactive attitude to carrying out responsibilities. Ability to thrive in a fast-paced, innovative environment. What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.
Feb 03, 2026
Full time
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2028 ahead of entering service with our airline and operator customers. What to expect The Senior Aircraft Production Manager is responsible for leading and managing the end-to-end aircraft production process for an eVTOL Type Certification programme and ongoing low-to-high-rate production. This role oversees aircraft and test asset production, production facility set-up and readiness, and the leadership of multidisciplinary production teams, ensuring safe, compliant, and efficient delivery of aircraft in line with programme milestones. This role is pivotal in establishing and scaling production capabilities, process optimization, and integration of advanced manufacturing technologies. The ideal candidate will have deep experience in aerospace production environments and a strong understanding of eVTOL-specific challenges. What you'll do Production Leadership & Strategy Liaise with other stakeholders to develop and implement the company's certification aircraft production strategy. Oversee the entire production lifecycle, from component assembly to final aircraft integration. Support long-term production strategy, including workforce growth, facility expansion, and industrialisation planning. Identify operational risks, constraints, and opportunities for improvement, driving corrective actions where required. Provide regular production status, KPI, risk, and recovery reporting to senior leadership. In liaison with the Engineering Test team, manage the build, delivery, & ongoing maintenance of conforming test articles for certification and validation programmes. Coordinate with engineering and testing teams to ensure timely availability of assets. Safety, Compliance & Quality Assurance Ensure accurate configuration control, build records, and production documentation required for certification evidence. Work closely with Quality, Manufacturing Engineering, and Certification teams to implement robust quality control systems to ensure compliant production attestation. Support audits, conformity inspections, and regulatory engagement. Work with other stakeholders to apply, establish and maintain compliance with a POA as well as other aerospace quality standards (AS9100, Part 21, etc.). Drive improvements in production processes, efficiency, cost, data quality, and standardisation through continuous improvement initiatives. Ensure management of non-conformities, concessions and subsequent process improvements Team Management & Development Build and manage a high-performing production team, including supervisors and technicians, setting clear objectives, performance expectations, and development plans. Foster a culture of teamwork, accountability, and continuous improvement. Operational Coordination Work closely with engineering, supply chain, quality assurance, and program management teams to build a culture of safety, quality, and accountability across all production operations. Liaise with manufacturing engineering teams to ensure quality work instructions and a suitable delivery system Ensure seamless integration of design changes into production processes. Facility Setup & Management Liaise with other stakeholders to assist with design, planning, and commissioning of production facilities for low and higher rate production Ensure compliance with aerospace standards, safety regulations, and environmental requirements. Establish processes, workflows, tooling, and equipment to support scalable production. What you'll bring Bachelor's degree in aerospace engineering, manufacturing engineering, or related field. Significant experience in aircraft production, assembly, or manufacturing leadership within an aerospace environment managing multidisciplinary technical teams. Proven track record in setting up and scaling production facilities. Strong knowledge of eVTOL technologies, electric propulsion systems, and composite structures. Expertise in lean manufacturing, Six Sigma, and continuous improvement methodologies. Excellent leadership, communication, and project management skills. Preferred: Familiarity with certification requirements for new aircraft programs. Experience with automation and digital manufacturing tools (MES, PLM, ERP systems). Experience setting up new production facilities or transitioning from prototype to production environments. Project management experience. A demonstrated flexible and proactive attitude to carrying out responsibilities. Ability to thrive in a fast-paced, innovative environment. What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.
Are you a Residential Worker looking to move into a Classroom Support role? We are looking for a resilient, high-impact Classroom Support Worker to join a Secondary School team in Preston . This is not a standard Teaching Assistant role; we are specifically seeking individuals with a background in Residential Child Care who understand the complexities of supporting vulnerable young people with SEMH (Social, Emotional, and Mental Health) needs. If you are tired of the irregular shift patterns, sleep-ins, and weekend work of residential care, this is your opportunity to use your specialised skill set in an educational setting with consistent term-time hours . Why your Residential experience translates to Classroom Support: Beyond TA Duties: Unlike a traditional TA, your focus is on emotional regulation, crisis de-escalation, and breaking down barriers to learning. Trauma-Informed Care: Your understanding of the "why" behind challenging behaviour is exactly what our students need to feel safe in school. Professional Boundaries: You are experienced in maintaining the balance between being a supportive mentor and a professional authority figure. Crisis Management: You remain calm and effective when a situation escalates, ensuring the safety of the student and the classroom. Key Responsibilities 1:1 Student Mentoring: Provide intensive support to students struggling to remain in lessons, helping them navigate the school day. Pastoral Intervention: Work outside the traditional classroom setting to help students manage anxiety, anger, or social challenges. Relationship Building: Use your "key worker" experience to build rapport with hard-to-reach teenagers. Reporting: Work with the school's pastoral team to track progress and incident reports. Requirements Background: Minimum 6 months experience in a Residential Children's Home or similar high-needs youth setting. Skill Set: Proficiency in de-escalation techniques (e.g., Team Teach, MAPA, or similar) is highly desirable. Availability: Must be able to commit to a full-time, long-term Monday-Friday schedule in Preston . Safeguarding: An Enhanced DBS on the Update Service is preferred, or a willingness to apply for one. The Benefits Work-Life Balance: No more nights or weekends; enjoy every school holiday off. Consistent Pay: Competitive daily rates paid weekly. Career Evolution: A perfect pathway for those looking to move into School Pastoral Lead or SEN coordination roles. How to Apply Ready to take your residential experience into the classroom? Apply now to join our Preston team. Send your CV to (url removed) or click apply and quote "Classroom Support Transition."
Feb 03, 2026
Seasonal
Are you a Residential Worker looking to move into a Classroom Support role? We are looking for a resilient, high-impact Classroom Support Worker to join a Secondary School team in Preston . This is not a standard Teaching Assistant role; we are specifically seeking individuals with a background in Residential Child Care who understand the complexities of supporting vulnerable young people with SEMH (Social, Emotional, and Mental Health) needs. If you are tired of the irregular shift patterns, sleep-ins, and weekend work of residential care, this is your opportunity to use your specialised skill set in an educational setting with consistent term-time hours . Why your Residential experience translates to Classroom Support: Beyond TA Duties: Unlike a traditional TA, your focus is on emotional regulation, crisis de-escalation, and breaking down barriers to learning. Trauma-Informed Care: Your understanding of the "why" behind challenging behaviour is exactly what our students need to feel safe in school. Professional Boundaries: You are experienced in maintaining the balance between being a supportive mentor and a professional authority figure. Crisis Management: You remain calm and effective when a situation escalates, ensuring the safety of the student and the classroom. Key Responsibilities 1:1 Student Mentoring: Provide intensive support to students struggling to remain in lessons, helping them navigate the school day. Pastoral Intervention: Work outside the traditional classroom setting to help students manage anxiety, anger, or social challenges. Relationship Building: Use your "key worker" experience to build rapport with hard-to-reach teenagers. Reporting: Work with the school's pastoral team to track progress and incident reports. Requirements Background: Minimum 6 months experience in a Residential Children's Home or similar high-needs youth setting. Skill Set: Proficiency in de-escalation techniques (e.g., Team Teach, MAPA, or similar) is highly desirable. Availability: Must be able to commit to a full-time, long-term Monday-Friday schedule in Preston . Safeguarding: An Enhanced DBS on the Update Service is preferred, or a willingness to apply for one. The Benefits Work-Life Balance: No more nights or weekends; enjoy every school holiday off. Consistent Pay: Competitive daily rates paid weekly. Career Evolution: A perfect pathway for those looking to move into School Pastoral Lead or SEN coordination roles. How to Apply Ready to take your residential experience into the classroom? Apply now to join our Preston team. Send your CV to (url removed) or click apply and quote "Classroom Support Transition."
About the role We are seeking an experienced and highly capable Senior Operations Specialist to support the operational delivery of major aftersales projects within BYD's Commercial Vehicle division. This role is central to ensuring the smooth execution of large-scale programmes-such as battery retrofit operations, field service campaigns, and service upgrade initiatives-while maintaining efficient daily aftersales operations. The successful candidate must demonstrate strong multi-tasking ability, advanced proficiency in office and digital tools, solid data-handling skills, and the resilience to thrive under pressure in a fast-paced environment. The role works closely with technical, engineering, quality, parts, project, and key account teams across both the UK and Europe. Working Location Hounslow, London (Fully Office-based) Key responsibilities 1. Major Project Operations Lead or support the operational rollout of key programmes, including battery retrofit projects, field campaigns, and service upgrades. Coordinate project timelines, resource allocation, reporting, and cross-functional communication to ensure on-time delivery. Manage daily follow-ups, documentation control, risk tracking, and progress monitoring across multiple concurrent projects. 2. Operational Support & Process Execution Oversee daily aftersales operations such as fleet issue tracking, service workflow coordination, and customer escalations. Improve service efficiency, turnaround time, parts availability, and warranty cost control. Ensure all operations comply with UK/EU regulations and adhere to BYD's global service standards. 3. Data Analysis & Process Development Prepare high-quality operational reports, dashboards, performance analyses, and presentations using Excel, PowerPoint, Power BI, and other tools. Consolidate and analyse large datasets to identify trends, operational risks, and improvement opportunities. Maintain clear, accurate, and well organised documentation for major projects and operational processes. 4. Stakeholder & Customer Coordination Collaborate closely with key accounts, internal technical teams, suppliers, and engineering experts to support project and service delivery. Support customer meetings, service reviews, and communication on major operational topics. Manage escalations and ensure timely and effective resolution of critical customer issues. Your profile Education & Experience Bachelor's degree or above in Engineering, Operations, Business, or related fields. 5+ years of experience in automotive aftersales, commercial vehicles, EVs, operations, or project management. Proven track record of coordinating multiple major projects simultaneously in a high pressure environment. Skills & Competencies Exceptional multi-tasking and organisational skills. High proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook); Power BI proficiency is a strong plus. Strong analytical skills with the ability to interpret data and present insights effectively. Excellent communication and stakeholder management skills. Ability to build, optimise, and maintain operational processes. Familiarity with EV systems, batteries, or automotive service operations is advantageous. Personal Attributes High stress tolerance and ability to handle fast paced, demanding workflows. Detail oriented, structured, and dependable. Hands on, proactive, and solution driven, with strong ownership of tasks. Team player who can also work independently when required. Bilingual (English/Mandarin) preferred. We offer Performance and experience based competitive remuneration 25 holidays + public holidays Scottish Widow workplace pension Commute allowance Salary sacrifice car scheme Department & company wide teambuilding events. An exciting opportunity to be part of European transition to Zero Emissions transportation and de carbonisation of the economy Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
Feb 03, 2026
Full time
About the role We are seeking an experienced and highly capable Senior Operations Specialist to support the operational delivery of major aftersales projects within BYD's Commercial Vehicle division. This role is central to ensuring the smooth execution of large-scale programmes-such as battery retrofit operations, field service campaigns, and service upgrade initiatives-while maintaining efficient daily aftersales operations. The successful candidate must demonstrate strong multi-tasking ability, advanced proficiency in office and digital tools, solid data-handling skills, and the resilience to thrive under pressure in a fast-paced environment. The role works closely with technical, engineering, quality, parts, project, and key account teams across both the UK and Europe. Working Location Hounslow, London (Fully Office-based) Key responsibilities 1. Major Project Operations Lead or support the operational rollout of key programmes, including battery retrofit projects, field campaigns, and service upgrades. Coordinate project timelines, resource allocation, reporting, and cross-functional communication to ensure on-time delivery. Manage daily follow-ups, documentation control, risk tracking, and progress monitoring across multiple concurrent projects. 2. Operational Support & Process Execution Oversee daily aftersales operations such as fleet issue tracking, service workflow coordination, and customer escalations. Improve service efficiency, turnaround time, parts availability, and warranty cost control. Ensure all operations comply with UK/EU regulations and adhere to BYD's global service standards. 3. Data Analysis & Process Development Prepare high-quality operational reports, dashboards, performance analyses, and presentations using Excel, PowerPoint, Power BI, and other tools. Consolidate and analyse large datasets to identify trends, operational risks, and improvement opportunities. Maintain clear, accurate, and well organised documentation for major projects and operational processes. 4. Stakeholder & Customer Coordination Collaborate closely with key accounts, internal technical teams, suppliers, and engineering experts to support project and service delivery. Support customer meetings, service reviews, and communication on major operational topics. Manage escalations and ensure timely and effective resolution of critical customer issues. Your profile Education & Experience Bachelor's degree or above in Engineering, Operations, Business, or related fields. 5+ years of experience in automotive aftersales, commercial vehicles, EVs, operations, or project management. Proven track record of coordinating multiple major projects simultaneously in a high pressure environment. Skills & Competencies Exceptional multi-tasking and organisational skills. High proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook); Power BI proficiency is a strong plus. Strong analytical skills with the ability to interpret data and present insights effectively. Excellent communication and stakeholder management skills. Ability to build, optimise, and maintain operational processes. Familiarity with EV systems, batteries, or automotive service operations is advantageous. Personal Attributes High stress tolerance and ability to handle fast paced, demanding workflows. Detail oriented, structured, and dependable. Hands on, proactive, and solution driven, with strong ownership of tasks. Team player who can also work independently when required. Bilingual (English/Mandarin) preferred. We offer Performance and experience based competitive remuneration 25 holidays + public holidays Scottish Widow workplace pension Commute allowance Salary sacrifice car scheme Department & company wide teambuilding events. An exciting opportunity to be part of European transition to Zero Emissions transportation and de carbonisation of the economy Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
