Technical Support Industry & Waste Regulation

  • Natural Resources Wales
  • Dec 17, 2022
Full time I.T. & Communications

Job Description

Technical Support - Industry & Waste Regulation

Closing date: 2 January 2023Location: Flexible within South-West WalesSalary: £25,326 - £28,077 (Grade 3)Contract type: PermanentWork pattern: 37 hoursPost number: 200797

Job description

The post holder will provide technical support to Industry and Waste Regulation team members on a multi-Place basis, to ensure compliance with regulations ensuring effective regulation preventing and minimising pollution and environmental damage.

Your responsibilities will include:

  • Managing critical business systems for the teams.
  • Managing document storage requirements to ensure compliance with current legislation.
  • Establishing and maintaining systems to track compliance and enforcement performance and ensuring issues are highlighted to the relevant Team Leaders.
  • Managing all data access requests received and responding within agreed timescales.
  • Supporting our response to complaints received.
  • Support and work closely with other team members to deliver work objectives in a timely and efficient manner in line with the annual workplan.
  • Maintain database for recording submissions against Permit requirements.
  • Contribute to a positive health, safety and well-being culture.
  • Required to take part in incident response activities

Qualifications

  1. Previous experience in an Administration type role.
  2. Strong and effective self-management and organisational skills.
  3. Able to work well as part of a team.
  4. Excellent customer care skills.
  5. Prior experience of managing Business ICT systems.

Benefits

  • Agile and flexible working
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days annual leave, rising to 33 days
  • Generous leave entitlements for all your life needs
  • Health and wellbeing benefits and support
  • Weekly well-being hour to use as you choose
  • Competitive financial rewards to enhance your monthly pay