Swedish and English Speaking Customer Advisor £12.98ph

Our established client based in Canary Wharf, London is looking to recruit a full time Multi Lingual (Customer Service) Retail Success Advisor to speak both Swedish and English.

As a Retailer Success Advisor, you are in the best position to provide professional support to General Trade Partners, in partnership with a dedicated in field Territory Activation Executives.

Handling any inbound or outbound calls from the specific Retailer Partners allocated through a specific territory, you will be the first point of contact and it will be your responsibility to ensure Retailers get the assistance they need either by live chat, phone, video call, email or SMS.

The ideal candidate will have:

• Excellent telephone manner
• Excellent numeracy and literacy
• Excellent customer service skills
• Good analytical, decision making and problem solving abilities
• Previous retail and customer service experience would be beneficial

Salary:

£12.98 per hour (£27,000 per annum)

Hours:

Working hours are on a rota Monday to Sunday 7am till 6pm (rotating shift pattern, 5 days / 40 hours per week / 8 hours per day)

• 40 hrs a week
• 5 working days
• Full training provided and paid for
• Great Working Environment
• Accessible by bus and Tube

Company Benefits:

• Competitive salary + attractive overtime
• 20 days paid holiday + additional days based on length of service
• Suggestion Box Monthly Winner Paid Reward;
• Cycle To Work Scheme;
• Home Computing Scheme;
• Dentist scheme;
• Bus Travel scheme;
• Eye test vouchers;
• Excellent onsite training and induction;
• Staff room with complementary refreshments;
• Corporate & client discounts, including hairdressing, gym membership, restaurantsand bars;
• Weekly dress down days;
• Involvement with local charities and fundraising days/events;

To be considered for this excellent opportunity, please apply now with your up to date C.V and we will be in touch in due course.