Temporary Customer Service Administrator

Fundraising Co-ordinatorLocation: Woking (plenty of parking)Salary: £11 per hourDuration: 6 month contract - starting Jan 2023

Summary of a Fundraising Co-ordinatorTo be involved with developing the Fundraising income. To provide support and inspiration to people taking part in challenges and activities, and to support the activity of the department.

Key Responsibilities of a Fundraising Co-ordinator• To provide fundraising stewardship to people taking part in Challenges through telephone calls and emails. • To work with internal teams such as Events, Support, Finance, Social Media and PR to communicate issues and answer internal fundraising queries from the other teams. • To work collaboratively in order to maximise income and ensure the smooth running of the department.• To identify individual fundraisers undertaking their own fundraiser and provide stewardship and support.• To deal with necessary administration.• To write social media posts and blogs and liaise with the Social media team.• To support any volunteers working in the department• Other ad hoc duties as required in order to further the success of the department and the company

Key Competencies of a Fundraising Co-ordinator• Customer service experience including speaking to them on the telephone• Experienced with talking to people over the phone and able to build up a relationship. • Good understanding of current technology• Experience of multi-tasking and prioritising• Strong administrative experience• Attention to detail verbally and written• Good writing skills • Friendly and approachable• Be able to think outside the box• A good team player • Ability to work to deadlines in a pressurised and sometimes reactive environment

Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion.March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant: Danielle Godbold