Operational Resilience Manager

  • Small World Financial Services
  • Dec 16, 2022
Full time

Job Description

Purpose of role:

This is a newly created role to build out and maintain a comprehensive Operational Resilience framework for Small World Financial Services (SWFS).

Role details:

As a member of our team, you will be in a unique position to interact with people and teams globally, across different functions, working on topics that have a direct impact on the operational stability of the Firm. Key responsibilities will include:

Develop and roll out an Operational Resilience Framework, ensuring it is embedded across the organization and meets all regulatory and business expectations.

Continue to review and enhance the sophistication of existing arrangements and develop throughout the transition period working across the business at all levels.

Ensuring that required resilience activities are appropriately owned by the business and embedded into their business planning and management processes

Supporting business areas in identifying and documenting key business services, associated end-to-end processes, and underlying assets that support them

Engaging with SMEs to assess any People, Premises, Data, Third Party and Technology requirements

Assisting the business to drive the identification and remediation of gaps of their Resilience capabilities and proactively identify and implement innovative solutions to mitigate Resilience risks

Overseeing and driving the required scenario testing for each

Ensuring Resilience is given appropriate considerations on strategic projects that are led by other Functions, representing the Resilience position and expectations

Timely and accurate reporting of Resilience Management Information to Executive and Board level

Represent SWFs as an SME in the Operational Resilience component of relevant Audits and Regulator visits

Skills & Experience

Stakeholder relationship and strong leadership skills

Experienced in change management and governance

Demonstrable knowledge of industry standards and best practices in Resilience disciplines including supplier resilience

Solid working knowledge of risk management

In-depth understanding of Operational Resilience and the step-up from traditional Business Continuity practices

Exposure to process mapping and management

Knowledge and experience in implementing resilience planning tools

Combined demonstrable experience in senior positions in one or more of the following areas: Operational Resilience, Business Continuity Management, Crisis Management, and Communications

Confident and effective in advising and briefing at all levels, including C-Suite client stakeholders

Strong communication skills displayed through confident interpersonal, public speaking, and presentational abilities

Ability to lead, motivate and manage personnel and resources effectively

Stress resilient

Experience of working in the Financial Sector (desirable)