Job Description
Purpose of role:
This is a newly created role to build out and maintain a comprehensive Operational Resilience risk framework for Small World Financial Services Group (SWFSG). In addition, the new member will maintain the risk program in the region, helping the 1st Line of Defence on the implementation of developed risk policies and procedures.
Role details:
As a member of our team, you will be in a unique position to interact with people and teams globally, across different functions, working on topics that have a direct impact on the operational stability of the Firm.
Key Responabilities:
Develop and roll out an Operational Resilience Framework, ensuring it is embedded across the organisation and meets all regulatory and business expectations
Continue to review and enhance the sophistication of existing arrangements and develop throughout the transition period working across the business at all levels
Ensuring that required resilience activities are appropriately owned by the business and embedded into their business planning and management processes
Supporting business areas in identifying and documenting key business services, associated end-to-end processes and underlying assets that support them
Engaging with SME's to assess any People, Premises, Data, Third Party and Technology requirements
Assisting the business to drive the identification and remediation of gaps of their Resilience capabilities and proactively identify and implement innovative solutions to mitigate Resilience risks
Overseeing and driving the required scenario testing for each
Ensuring Resilience is given appropriate considerations on strategic projects that are led by other Functions, representing the Resilience position and expectations
Timely and accurate reporting of Resilience Management Information to Executive and Board level
Represent SWFSG as an SME in the Operational Resilience component of relevant Audits and Regulator visits
Assisting with developing and implementing operational risk policies, risk procedures, key risk indicators and risk appetite statement
Assisting the business on the incident management process ensuring the recording of risk events, managing and delivering risk incident reports
Monitoring KRI breaches and working with risk owners to resolve them within set timeline
Skills & Experience
Combined demonstrable experience in senior positions in one or more of the following areas: Operational Resilience, Business Continuity Management, Crisis Management and Communications with at least 2 years of work experience in Operational Resilience and Risk Management (in financial services desirable)
Participation in cross-functional team and strong leadership skills
Experienced in change management and governance
Demonstrable knowledge of industry standards and best practice in Resilience disciplines including supplier resilience
Solid working knowledge of risk management
In depth understanding of Operational Resilience and the step-up from traditional Business Continuity practices
Demonstrable experience in working with the first line of defence to identify, assess, document and regularly review operational risks and coach the business to design and implement controls
Exposure to process mapping and management
Knowledge and experience in implementing resilience planning tools
Confident and effective in advising and briefing at all levels, including C-Suite client stakeholders
Strong communication skills displayed through confident interpersonal, public speaking and presentational abilities
Ability to lead, motivate and manage personnel and resources effectively