Customer Service Advisor

Are You Looking A New Change In Career? Are You Looking a Job Based in Belfast City?

HCL have an exciting opportunity And Want To Share This With You .

We Are Looking For Customer Service Executives For Our Clients Based In Belfast City Centre, We Are Conveniently Located On Great Victoria Street.

Your Responsibilities:

Managing Our Inbound Customer Service Via Telephone.
Providing A High Standard Of Customer Service To Our Customers.
Dealing With First Time Customer Query Resolution When Possible, Dealing with Correct Escalation Procedures.
Using And Implementing Feedback Given From Coaching And Monitoring Sessions.
Maintaining High Standard Data Security And GDPR Regulations.
Following Your Assigned Daily Schedules and Tasks.

What Are We Looking For?

Somebody With A Passion For Good Customer Service for our Client.
Excellent Written And Verbal Communication Skills.
Punctual And Conscient.
Good Attention To Detail.

Hours:

40 Hours Per Week
Monday - Friday 08:00 - 20.00
1 in 3 Saturdays

Salary:

£10 P/H
Paid fortnightly

Requirements:

Full Time Availability
Photographic ID (Passport Or Driving License)

HCL\_BSERV

Job Type: Full-time

Salary: £20,800.00 per year

Schedule:
8 hour shift

Work Location: One location