Learning & Development Coordinator

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Learning & Development Coordinator - £21,500 - £24,000 per annum pro rata (Salaries vary depending on experiences)

Hours - 25 hours per week, Monday - Friday. Flexible working opportunities are available. At least once a week office based.

Department - Learning and Development

At the heart of Response are the amazing people who we are proud to have working in our organisation. As part of the People team, Learning & Development collectively contribute to creating a 'Great Place to Work', where our people feel valued, and are given opportunities to develop and learn.

Overall job responsibility:

Responsible for the co-ordination and administration of a range of learning and development activities and projects, from course booking (internal/external), room co-ordination, record management and monitoring of training compliance through the learning management system.

Being the first point of contact for all day-to-day training related enquiries and working collaboratively with the Learning & Development Manager to support the delivery of the overall strategy of the department.

Some of the core duties include:

• Manage and respond to enquiries into the department
• Administer and maintain the Learning Management System (LMS) including
• Proactively monitor training bookings and communicate available space to ensure courses are booked near to capacity as possible
• Source external training providers/courses which are aligned to learning objectives and outcomes
• Manage, maintain, and update employee training records on the LMS
• Review and quality check completed Care Certificate workbooks for final sign-off
• Support the Learning & Development Manager with the delivery of Insights Discovery workshops
• Attend care certificate standardisation meetings
• Work closely with the Learning & Development Manager and Human Resource colleagues to ensure one team ethos and seamless support is provided across the team

The Successful Applicant:

Our main priority is to find people who can live our values every day - Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have:

• Planning, organisational and time management skills
• Good communication - written, verbal and listening
• Ability to work on own initiative without direct supervision and to deadlines
• IT literate with experience using Microsoft Office 365
• Office administration experience
• Must have GCSE/O-Level in Maths and English - Grades C or above (or equivalent)

What We Offer:

• 33 days annual leave (inclusive of bank holidays)
• Blue Light card and other discounted shopping
• Employee Assistant Plan - with access to free counselling
• Cycle to Work Scheme
• Enhanced family friendly leave
• Professional qualification sponsorship and study leave
• £500 refer a friend bonus scheme
• Optional health cash care plan with money off prescriptions and treatments
• Wellbeing hub and mental wellbeing support app - approved by NHS
• Free flu jabs
• Free DBS application

If this Learning & Development Coordinator position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website: Response - Mental Health Care & Support.

Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We welcome applications from individuals with a range of neurodivergent thinking styles and from those who might need reasonable adjustments. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.