Administrator - Property Services

At Sovereign we provide high quality homes, services and neighbourhoods where people want to live.

We are a leading housing association, striving to provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives and you'll share the satisfaction of doing something that really matters.

We currently have an exciting opportunity for an Administrator to join our busy Property Services Team in our Thatcham, Greenham Hub on a permanent basis.

The role

You'll provide an effective administration service for colleagues within the East Property Services Team and deliver a high level of customer service to internal and external customers, with a focus on Fire Risk Assessment works.

As the first point of contact for various incoming queries into the team, you'll need to be confident in resolving issues where possible and have strong IT skills in order to use a number of systems including our internal invoicing system to raise and process invoices. Duties to include:

• Manage Fire Risk Actions via Sharepoint & RiskHub- to meet target dates set
• Liaise with Electrical Department for Fire Actions
• Liaise with contractors and manage quotes and material orders
• Raise & Schedule jobs for FRA trained operatives
• Book appointments with tenants
• First point of contact for any FRA queries from other depts.

What you'll need to have:

• proven administration experience
• excellent customer service
• a positive and flexible attitude
• strong organisational skills
• outstanding attention to detail

What you'll get:

• £450 yearly flexible benefit pot to use against benefits of your choice
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• Company pension scheme, matched up to 12%
• Life cover 4 x annual salary
• SmartTech - Buy an electrical item and pay it off through your salary over 12 months.
• Flexible working
• Recognition scheme
• Wellbeing discounts

If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you.