Job Description
Are You Looking A New Change In Career?
HCL have an exciting opportunity And Want To Share This With You .
We Are Looking For Customer Service Executives to join our Team
Your Responsibilities:
Managing Our Inbound Customer Service Via Telephone.
Providing A High Standard Of Customer Service To Our Customers.
Dealing With First Time Customer Query Resolution When Possible, Dealing with Correct Escalation Procedures.
Using And Implementing Feedback Given From Coaching And Monitoring Sessions.
Maintaining High Standard Data Security And GDPR Regulations.
Following Your Assigned Daily Schedules and Tasks.
What Are We Looking For?
Somebody With A Passion For Good Customer Service for our Client.
Excellent Written And Verbal Communication Skills.
Punctual And Conscient.
Good Attention To Detail.
Fluent in French And English
Hours:
40 Hours Per Week
Monday - Friday Between 7:30 - 19:00
Salary:
Paid fortnightly
Requirements:
Fluent in English And French Language
Full Time Availability
Photographic ID (Passport Or Driving License)
Immediate Start
HCL\_bserv
Job Type: Full-time
Salary: £21,736.00 per year
Benefits:
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Gym membership
Life insurance
Private dental insurance
Private medical insurance
Referral programme
Store discount
Wellness programme
Schedule:
8 hour shift
Reference ID: PearFR22