663 jobs found

Senior Finance Manager - Yard Sale Pizza Head Office Senior Finance Manager Yard Sale Pizza Competitive salary Yard Sale Pizza are looking for a commercially minded, hands-on Senior Finance Manager to join our finance team and play a key role in shaping financial and operational performance across the business! Reporting to our Finance Director, you'll act as the number two in the finance team, taking ownership of core financial processes whilst partnering closely with teams across the business to deliver clear, actionable insights that drive smarter decision-making. It's a super exciting time to join YSP as we continue to grow, making this a fantastic opportunity to step into a high-impact role within a fast-moving hospitality brand where collaboration, accountability and curiosity are at the heart of everything we do. If you enjoy working at pace, getting into the detail and influencing stakeholders across multiple functions, this could be the perfect next step! What you'll be doing: Commercial: Leading weekly performance reporting, including sales insights and flash reporting. Acting as the primary operations business partner, delivering impactful analysis and improving efficiency across sales forecasting, labour planning, COS, wastage, discounts and refunds. Driving KPI dashboard automation, including supporting and training site management teams. Optimising variable spend areas such as consumables and cleaning products and overseeing central prep reporting and transfers. Owning key budget lines, supporting the annual budgeting cycle and periodic reforecasting. Partnering with the Property Director to understand variances and ensure forecast accuracy. Supporting the Finance Director with ad-hoc tasks, projects and analysis. Financial Reporting: Supporting the statutory audit process and consolidation of group entities. Preparing the monthly management accounts pack, including presenting results to the leadership team. Owning the 13-week cashflow forecast. Reviewing and own weekly flash reporting, including reconciliation of P&L to flash. Maintaining the lease database and overseeing lease accounting. What we're looking for: An individual with a hands-on approach with a willingness to get stuck in and take ownership. Someone who has strong Excel skills and a tech-first mindset when working with data. An individual who is naturally curious, with a desire to understand the drivers behind performance. Someone who is comfortable working at pace and managing multiple priorities and deadlines. A structured problem-solver with strong attention to detail. A collaborative team player who brings a humble, reliable approach. You'll need: To be a fully qualified accountant (ACA/ACCA/CIMA.) To have at least 4 years' post-qualified experience, including business partnering and management accounts exposure. To have previous multi-site experience (hospitality experience is a MASSIVE plus.) What's on offer: 28 days annual leave + Christmas hols. Cycle to work & tech schemes. Working from home allowance. Hybrid working. YSP merch and generous discounts for you, your family & friends. Epic staff parties and plenty of pizza! How to apply: Please send your CV and a cover letter telling us why you'd love to join us to:

Interim Community Development Lead Day Rate: £500-£550 (Inside IR35) Duration: Interim - initial 3-6 months Location: Birmingham (hybrid) Hays are delighted to be working on an interim Community Development Lead role, seeking an experienced interim professional to support ongoing work across Adult Social Care (ASC), Early Intervention & Prevention (EI&P), and the wider transformation agenda. This role will play a pivotal part in strengthening and modernising my client's partnership with the Voluntary, Community and Social Enterprise (VCSE) sector, building collaborative relationships, shaping a new customer journey for residents, and ensuring the VCSE sector is fully aligned to their strategic priorities around demand reduction and improved wellbeing. Key Responsibilities Partnership & Collaboration Work closely with the City's well-established VCSE sector to develop, strengthen and enhance collaborative working. Act as a trusted, reliable link between the Council and VCSE partners, supporting transparency, trust, and joint problem-solving. Identify opportunities for improved partnership working and help bridge gaps across the City's provision. Strategic Alignment & Sector Development Build strong working relationships across internal teams including the Programme, Commissioning, EI&P and CoL teams. Translate ASC and EI&P strategic priorities into meaningful engagement, support offers, and commissioned or non-commissioned services within the VCSE sector. Develop an organic, strengths-based approach that utilises existing networks, community assets, and local infrastructure. Service Transformation & Customer Journey Support the delivery of a new customer journey for residents engaging with Council services and VCSE support. Ensure the sector is positioned to play a key role in early help, prevention, and community-based interventions. Evidence, Impact & Outcomes Work with Business Analysts, Finance and other internal teams to build a robust evidence base demonstrating the impact of VCSE interventions on demand reduction. Capture resident experience and outcomes in a way that is independent of provider contractual reporting, giving a clearer picture of lived experience. Use data, feedback and insight to shape recommendations and inform future commissioning and strategic direction. About You We are looking for an interim professional who can quickly build credibility and deliver impact. You will bring: Proven experience working with or within the VCSE sector, ideally in a partnership, community development or strategic engagement role. Strong relationship-building and influencing skills, with the ability to operate across complex stakeholder landscapes. Understanding of Adult Social Care, Early Intervention & Prevention, community-based delivery models and strengths-based practice. Experience in transformation or service redesign is highly desirable. Confidence analysing qualitative and quantitative data to tell a clear story of outcomes and impact. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Swindon, United Kingdom Bournemouth, United Kingdom Northampton, United Kingdom London, United Kingdom As a Senior Change Manager in the Change Delivery & Readiness, Mortgages team, you will lead a team of change professionals that are focused on the safe delivery of change initiatives into the Group Mortgage business. In this role, you will lead the delivery of Mortgages change activity throughout the change lifecycle, working with your immediate team or matrix team. You'll ensure that change is effectively delivered at the required pace and standards, implemented in a considered and controlled manner, fully realising the benefits and outcomes of change. We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 28 and 35 hours. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton, Bournemouth or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you'll get Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard setter, we work for the good of customers, communities, and broader society. We are purpose driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up to date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Banking - but fairer, more rewarding, and for the good of society What you'll be doing You will be leading change, working across our Mortgage portfolio of business led, away demand and strategic initiatives. You will use mortgage knowledge, business insight, change experience and your strong network of relationships to influence the delivery and outcomes of this portfolio of change. You will be responsible for managing the implementation of your portfolio of change across all Mortgage sub functions, being fully accountable for the inception, planning, coordination and implementation of the agreed deliverables into the impacted teams. You will also have responsibility for identifying, validating, measuring, and reporting the outcomes and benefits of change. Working within the VDF framework, you will develop and lead matrix teams whilst working closely with Senior Management to ensure projects are resourced effectively and delivered in accordance with the framework and standards. By determining the detailed impact of change upon the area, you will shape project activity to incorporate the needs of the business, maintaining a holistic view of all other activity impacting the area. You may directly lead or matrix manage a team of business change colleagues and workstream teams and will provide mentor support and guidance to colleagues across the wider function. You will own your personal development plan and seek out best in class skills, behaviours and outputs to ascertain, understand and complete development activity that supports this. About you As a minimum requirement, you'll have: A track record of leading and successfully delivering complex, large, medium, and small scale change, ideally in a mortgage environment Proven leadership experience in the financial services environment, including leading teams of partners; also acting as a mentor and role model for a change community and wider business Proven expertise in applying project and business change management principles/methodologies, and understanding of their application within Nationwide Confidence in dealing with ambiguity, agility to focus on changing priorities, focus on problem solving while balancing risk and reward, drive and sensitivity in fast paced delivery A broad network, and excellent stakeholder management and interpersonal skills with the ability to be a confident communicator who can build, maintain, and influence 3rd party suppliers Experience of leading and implementing business change for projects utilising a mix of delivery methods, including agile and waterfall, and using Nationwide standard governance tools such as Jira and Confluence Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 2534 Apply Before 04/16/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB

Accounts Senior - Top 30 firm, Hybrid, Central London London, United Kingdom Posted on 30/03/2026 We are delighted to partner with a Top 30 accountancy firm who are recruiting a detail-oriented and qualified Accounts Senior to join their finance team, playing a critical role in maintaining financial accuracy, compliance and operational efficiency. This role will be to provide quality accounting and cloud advisory services to clients within the Business Services Team, with a particular focus on corporates and not-for-profit organisations. This position is central to the preparation of statutory and management accounts, month-end and year-end close processes, and audit readiness. The ideal candidate will have a strong foundation in UK GAAP and IFRS, along with professional qualifications such as ACCA, ACA or Chartered Accountant status. You will lead financial reporting, strengthen internal controls, drive process improvements, and mentor junior staff. This role offers a strategic opportunity to influence financial performance, support business growth, and contribute to long-term organizational success within a dynamic and professional environment. Responsibilities Lead end-of-month and year-end closing processes, ensuring accuracy, timeliness, and compliance. Prepare and review statutory financial statements in line with UK GAAP and IFRS standards. Deliver insightful management accounts, including variance analysis, cash flow forecasts, and KPI reporting. Collaborate with departmental stakeholders on budgeting, cost allocation, and financial planning. Support internal and external audits by providing documentation, resolving queries, and implementing recommendations. Strengthen financial controls and ensure compliance with regulatory frameworks and corporate governance. Identify and implement process improvements to enhance efficiency, reduce risk and streamline operations. Mentor and develop junior accounting team members, promoting professional growth and team excellence. Contribute to forecasting, budgeting, and financial modeling initiatives across the finance function. Uphold adherence to company policies, tax regulations and data protection standards. Requirements ACCA/ACA - Chartered Accountant Minimum 3 years of experience in a senior accounting role within a corporate or professional services setting. Demonstrated expertise in financial reporting, month-end close, and statutory compliance. In-depth knowledge of UK GAAP, IFRS, and corporate tax regulations. Proficiency in accounting systems such as Sage, Xero, SAP, or Oracle, with advanced Excel skills. Strong analytical abilities, problem-solving skills, and meticulous attention to detail. Excellent communication and interpersonal skills with the ability to collaborate across teams. Proven ability to manage multiple priorities under tight deadlines in a fast-paced environment. Experience in audit coordination and regulatory reporting is highly advantageous. Competitive salary of up to £55k Hybrid working and flexible working benefits Excellent company benefits package including private healthcare and 24 hour GP Please contact Andy Irvine on . For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).

JOB TITLE: Strategic Asset Manager 6 months contract with possible extension up to 2 years 37 Hours per week Location - Cambridge - CB2 1BY, Hybrid working Group Purpose The Economy and Place Group exists to enable Cambridge to grow sustainably as an inclusive place to live, work, and visit. This is achieved by working collaboratively across the Council, alongside businesses, communities, and economic partnerships, to maximise economic, social, and environmental benefits for the city. The Role The Strategic Asset Lead is a newly created strategic position reporting to the Director for Economy and Place. The role works closely with the wider Economy & Place management team, particularly the Chief Property Surveyor. The postholder will take a holistic, council-wide view of all City Council assets (administrative, operational, commercial, and key housing elements). You will provide strategic advice on asset retention, refurbishment, repurposing, or disposal, while shaping the Council's overall compliance approach. You will operate within new governance arrangements chaired by the Director for Economy and Place, alongside the Chief Financial Officer, to deliver a coordinated, council-wide asset strategy. This includes advising the leadership team and Cabinet on how to optimise asset value, ensure compliance, and align decisions with long-term strategic priorities such as environmental commitments and community wealth building. The role involves maintaining a comprehensive overview of the Council's property and land portfolio and leading the implementation of agreed strategies. Additionally, you will champion the adoption of emerging technologies, including AI, to improve efficiency, support data-driven decision-making, and enhance energy and retrofit strategies. This role extends beyond traditional property management and requires strong cross-functional collaboration. You will engage internal and external stakeholders, balancing financial and property objectives with broader council priorities. Key Responsibilities Strategic Asset Management Develop a coherent, council-wide understanding of asset requirements aligned with operational, commercial, social, and environmental objectives. Update and enhance the Council's Asset Management Plan (AMP) to ensure assets are fit for purpose, compliant, cost-effective, and sustainable. Work closely with the CFO and Finance Team to develop a forward-looking investment pipeline, ensuring capital expenditure delivers maximum value and aligns with corporate priorities such as Net Zero, placemaking, and community wealth building. Stakeholder Engagement & Strategy Development Collaborate with key stakeholders, including the Chief Property Surveyor and Assistant Director of Development, to shape future asset and commercial property strategies. Support the development of business cases and secure funding or investment across the Council's asset base, including relevant Housing Revenue Account (HRA) assets. Net Zero Leadership Lead the coordination, content, and management of the Council's Net Zero Board. Drive strategic decision-making to ensure the property portfolio contributes to achieving the Council's Net Zero target by 2030. Placemaking & Asset Optimisation Leverage the Council's assets to support placemaking objectives. Work collaboratively across departments, including Greater Cambridge Shared Planning, to align asset use with wider development goals. Partnerships & External Collaboration Build and maintain partnerships with key public and private sector organisations. Collaborate with stakeholders such as the Head of Economy, Energy & Climate, Greater Cambridge Partnership, University of Cambridge, and the Cambridge Business Improvement District to deliver shared objectives. Role Dimensions and Additional Information Group & Team: Economy and Place Group Line Management Responsibility: Likely to include 1 x Band 5 Property Surveyor (TBC) Contractual Work Base: Mandela House / Flexible Budget Responsibility: Small direct budget; advisory responsibility over a £165m property portfolio Grade: 8 Date Evaluated/Updated: February 2025 Person Specification Essential Skills & Experience Degree/Diploma (or Postgraduate Diploma) recognised by RICS with current MRICS (or equivalent) Strong experience in strategy and programme management Proven ability in business case development and financial analysis Experience managing large property portfolios and commercial assets Expertise in property management systems, valuation tools, and databases Experience in flexible accommodation and innovative asset use Strong understanding of sustainability, economic development, placemaking, and community agendas Demonstrated line management capability Desirable Skills & Experience Experience incorporating social and environmental value into investment decisions Experience leading retrofit programmes within complex organisations Strong problem-solving and programme management skills Excellent communication skills with the ability to influence at all organisational levels Proven ability to advise and influence senior leaders and elected members Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Your new company My client is seeking an experienced and strategic Transfer Pricing Senior Manager to lead global transfer pricing operations, ensure compliance with international regulations, and partner with senior leadership to support cross-border business initiatives. This role is ideal for a seasoned professional who excels at navigating complex tax environments, leading high-performing teams, and shaping robust transfer pricing strategies in a multinational organisation. Flexible with hybrid working, 2 days in the office on the outskirts of Reading. Your new role You will: Develop, implement, and maintain the organisation's global transfer pricing strategy in alignment with business goals. Advise executive leadership on tax-efficient business models, supply chain structures, and intercompany financing. Assess and refine transfer pricing methodologies to ensure alignment with OECD guidelines and local regulations. Oversee the preparation and review of all transfer pricing documentation, including Master File, Local Files, and Country-by-Country Reporting (CbCR). Ensure compliance with reporting requirements across multiple jurisdictions. Manage responses to tax authority enquiries, audits, and risk assessments. Lead complex financial modelling and benchmarking analyses to support intercompany pricing decisions. Analyse business performance, forecast margin impacts, and evaluate operational changes for transfer pricing implications. Partner with FP&A and accounting teams to ensure accurate implementation of policies in actuals and budgets. Collaborate with tax, finance, legal, supply chain, and commercial teams across regions to support business initiatives. Provide training and guidance to internal stakeholders on transfer pricing principles and compliance requirements. Present strategies, risks, and opportunities to senior management and the board as needed. Lead and mentor a team of transfer pricing professionals, ensuring high-quality deliverables and continuous development. Manage external advisors, ensuring efficient and cost-effective project execution. Monitor global tax developments, including OECD BEPS updates, digital tax initiatives, and local law changes. Evaluate and mitigate transfer pricing risks, designing controls and governance frameworks to ensure compliance. What you'll need to succeed You will be a qualified accounting or tax professional, CTA or ACA qualified or equivalent. 8+ years of transfer pricing or international tax experience, ideally in a multinational corporation or Big Four environment. Proven track record of leading complex projects and managing global stakeholders. Experience with OECD guidelines, BEPS requirements, and multi-jurisdictional regulations. What you'll get in return You will receive a salary dependent on experience of up to £120,0000 plus bonus and benefits. Flexible working options available with hybrid working of two days in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV , or call us now on If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

An opportunity has arisen for a highly progressive individual to join a leading business with a great culture as FP&A Lead. Central Herts. This newly created role is has been designed with succession planning in mind, and is the perfect opportunity for a driven recently qualified finance professional looking to carve out a career within a leading brand business offering genuine progression.Whilst reporting into the Head of Commercial Finance your Key deliverable and duties include: Playing the lead in the Budgeting and forecasting cycles across the group including the coordination of budgets, forecast and planning in line with the ongoing growth of the business. Lead the end-to-end annual budgeting process across the business functions. Delivery of forecasts vs the budget along with commentary. Setting and communicating the budget and forecast annual timetables, ensuring they are in line with business objectives. Co-ordinate multiple budget holders, ensuring consistency, accuracy and adherence to the timetable. Assign tasks to internal stakeholders (both Finance, Sales and Operational) to ensure completion of the budget/forecast. Ensure that robust models underpin revenue and cost budgets/forecasts. Continually seek to drive granularity and accuracy in those models to ensure that performance measurement can be understood. Challenge assumptions constructively and support evidence-based decision making. Co-ordinate, edit and present high-class presentations to update stakeholders on budget progress and to gain approval of budgets/forecasts through the process. Outline short- and long-term Risks and Opportunities. Developing and maintain robust internal budget and forecast controls, ensuring internal audit compliance and management of version control. Ownership of internal financial modelling tools, including access controls. Continuously look to improve budgeting, forecasting and reporting process. The ideal candidate profile: CIMA or ACCA Qualification (Other relevant finance/accounting qualification) Thrives in collaborative environments, connect well with others and ability to build rapport. Experience in operational support to understand financial budgeting Excellent knowledge of Microsoft Excel and finance systems High level of accuracy and attention to detail Exceptional relationship building skills with the ability to develop lasting partnering across the business. On offer is a degree of Hybrid working, Bonus, and exceptional benefits.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you'll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we're looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you'll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we're looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you'll do Define and implement the frameworks for how we document and monitor processes across the UK business. Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. Implement standardized documentation to ensure clarity and eliminate silos. Manage process-related projects from initial discovery through to successful launch. Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we're looking for A well organised and detail orientated individual Experience in process management, risk/governance frameworks, and process improvement methodologies. Ability to build strong relationships and influence stakeholders across the business Previous experience of problem solving through process evaluation Strong organizational skills and the ability to remain focused and flexible in a changing environment Experience of delivering training to groups face to face and / or on-line Nice to have Awareness of Lean / Six Sigma tools and methodologies Risk management experience, or a desire to learn and grow your career in this field. Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You'll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You'll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships , with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You'll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Finance For Sustainability Group is a group of social enterprises that manage and advise on impact investment projects across sport (including Sporting Assets), the environment (including Finance Earth), arts and heritage. Finance Earth Finance Earth is the UK's leading environmental impact investment advisor and FCA-regulated fund manager, working in partnership with a range of organisations to protect and restore the environment utilising market-based mechanisms. We design and implement bespoke financing solutions and develop high-impact investments that mobilise investment for nature, climate and communities. We are an employee-owned social enterprise and have advised on over 100 projects, operate in more than 35 countries, and have mobilised over £100 million for environmental impact. We are a recognised leader in the UK's emerging 'nature markets' , supporting the Government's aims to scale private investment into nature recovery in England to at least £500 million a year by 2027, and over £1 billion by 2030. We are also an experienced impact fund manager, having designed, raised and managed several impact funds to date, including Community Owned Renewable Energy ("CORE") , a £50 million fund raised in 2017 that invested in community solar farms, successfully exited in 2023 generating commercial-level returns alongside a projected £20 million in local community benefits. Sporting Assets Sporting Assets is the leading provider of advisory and investment management services to the sport and physical activity sector in the UK. We manage impact investment funds that provide affordable patient loans to community-based organisations delivering impact through sport and physical activity. Investors and stakeholders in our funds include Sport England, National Governing Bodies, Trusts and Foundations, and Impact Investors including the Access Foundation and Better Society Capital. Beyond our funds, we provide business advisory services to the sector, helping organisations build capacity, develop investment cases and business plans to access funding and finance to become more sustainable and impactful. We work across the public, private, and charitable sectors, delivering practical, specialist advice backed by deep expertise. As a social enterprise, improved social and health outcomes are at the heart of our work building resilient, sustainable, well invested community enterprises. The Role We are looking to recruit a full-time experienced HR Advisor to work closely with the Head of HR in providing high-quality, pragmatic people advice and support across two independent firms within the Group. This newly created role will support leaders and managers to ensure people practices are consistent, compliant and aligned with organisational values, while recognising the needs of each business within the Group. The HR Advisor will deliver day-to-day HR support, contribute to the development and implementation of policies and frameworks, and support the Head of HR on both operational and strategic people priorities, ensuring continuous improvement of the HR function. The role requires a hands-on, collaborative approach and the ability to work effectively across both businesses. Occasional travel to Leeds may be required. Key Responsibilities HR Advisory & Employee Relations Provide timely, accurate and pragmatic HR advice to managers and employees on a wide range of people matters, including performance management, absence, disciplinaries, grievances, capability and conduct issues. Support managers to apply HR policies and procedures fairly, consistently and in line with employment law and organisational values. Work closely with the Head of HR to manage and support employee relations cases, ensuring risks are identified and mitigated appropriately. Talent, Performance & Development Support recruitment and onboarding across the Group, advising on role design, fair selection practices, conduct interviews and ensuring a consistent candidate experience. Advise managers on performance management processes, including objective setting, reviews, development planning and underperformance management. Contribute to learning and development initiatives, leadership capability building and succession planning across the Group. Support the effective implementation of reward, recognition and benefits frameworks. People & Culture Support the Head of HR in developing and embedding culture aligned to organisational values, while respecting the distinct identities of individual companies. Contribute to initiatives that promote employee engagement, wellbeing, inclusion and belonging across the organisations. Coach and advise managers to build confidence and capability in people management. Support leadership teams to proactively identify and address people-related risks and opportunities. Promoting diversity and inclusion within the organisations. Policies, Compliance & Best Practice Support the development, review and implementation of HR policies, frameworks and guidance, ensuring compliance with employment legislation and best practice. Monitor changes in employment law and HR best practice, working with the Head of HR to translate these into practical, proportionate guidance for the Group. Ensure consistent and accurate HR record-keeping and data provision across the Group in line with GDPR and internal standards. Support audits, data reporting and governance requirements related to people management across the Group. Specific skills and experience You will have a minimum of 3 years' experience working in an HR Advisor or similar HR generalist role within a fast-paced and dynamic business environment, managing multiple priorities and deadlines. Proven experience in an HR Advisor or similar generalist HR role, ideally supporting multiple teams, functions or entities. Strong working knowledge of UK employment law and its practical application across different organisational contexts. Experience supporting employee relations matters, organisational change and performance management processes Experience supporting recruitment across the employee lifecycle, including hiring manager support, offers and onboarding. Experience supporting learning and development initiatives, including performance development and capability building. Confident user of HR platforms and technology (HRIS, ATS, AI and related tools) Confidence operating in a matrix or Group structure, balancing consistency with flexibility. CIPD qualification (Level 5 preferred) or equivalent professional experience. Personal attributes Delivers objective, pragmatic HR advice with a collaborative and approachable style. Exercises sound judgement and discretion when handling sensitive and confidential matters. Builds trusted relationships with senior leaders and stakeholders across the organisation, with the confidence to influence and challenge constructively. Highly organised, resilient and comfortable managing competing priorities in a changing environment. Strong commitment to fairness, inclusion and a positive employee experience within values-led culture. Detail oriented and solutions focused with a proactive mindset. Comfortable operating in a scaling, high-ambition environment with evolving processes and ambiguity. Enjoys building efficient systems and improving HR processes while supporting operational delivery. Uses data and HR metrics to inform decision making, including workforce planning and reward insights. Communicates with clarity and precision across multidisciplinary teams, both verbally and in writing, including policies, contracts and employee communications. Curious and eager to learn, with the ability to grasp technical concepts to support recruitment and people strategy. We do not expect candidates to possess all of these skills and competencies, importantly what we are looking for is someone who can show how their skills and experience could be adapted to fit this profile, if/where there are gaps. The Rewards Our people are our business; we work hard to ensure that they have fulfilling careers and a good work-life balance. We encourage training to make sure our people are equipped to do their jobs to the best of their abilities and offer flexible working and generous holidays so that staff can both meet client expectations and personal goals. Base salary of up to £45,000 per annum (dependent on experience) Up to 10% of salary, discretionary annual bonus and discretionary Christmas bonus (up to £1,000) Opportunity to become a shareholder after 12 months with a potential dividend allowance 25 days' holiday plus English bank holiday, 2-3 days at Christmas and up to 5 additional days length of service days (pro-rata) Hybrid and flexible working options Generous training and development budgets Private medical insurance, Group life insurance and 3% Pension contribution Monthly team socials Unfortunately, if you do not already hold a right to work in the UK or require sponsorship to continue working in the UK, we will not be able to consider your application at this time. Finance Earth is an equal opportunities employer . click apply for full job details