Field Service Engineer - Days - Electro Mechanical - White Goods - Photocopier

Field Service Engineer - Days

Essential Job Duties and Responsibilities:

• To carry out first and second line maintenance on any equipment as contracted to CTS at any time
• Respond and repair Cubic devices in a timely manner and follow defined maintenance procedures to maximise device reliability and availability.
• To undertake the training and development programme provided to the best of your ability.
• To constantly improve performance through training, experience and KPI feedback.
• To minimise downtime on fault call outs.
• To assist with the installation or commissioning of equipment as required by CTS management.
• To ensure that all relevant working practices comply with the statutory Health and Safety at Work Act and external Customer requirements as applicable.
• To deliver and/or collect equipment modules from stores locations
• To assist with stock control or fault control if deemed necessary by CTS management.
• To aim at maintaining of quality principles compatible with current ISO standards.

Minimum Job Requirements:

Qualifications
Essential:

• Proven hands on' experience working in a high-tech Service/Maintenance environment
• A recognised Engineering Qualification.
• Ability to work 4x4 shift pattern.

Desirable:

• HNC or equivalent in Electronics or Mechanical Engineering.

Skills/Experience/Knowledge
Essential:

• Experience of working in a Service/Maintenance environment.
• Proven customer service skills.
• Good communication skills.

Desirable:

• Worked on SLA driven contracts with call to fix and system availability criteria.