Income Recoveries Officer

As an Income Recoveries Officer you will be responsible for pursuing and collecting income from customers of our client and providing appropriate resolutions.

Client Details

Our client is a leading not-for-profit housing association within the North West region. They are looking for an Income Recoveries Officer to join their team in their Manchester office.

Description

As an Income Recoveries Officer, you will be:

• Monitor rent accounts and follow procedure to ensure income is collected promptly
• Work alongside tracing agencies and debt recover agents to ensure income from former and sundry debtors is maximised
• Ensure customers and former customers are contacted at the appropriate times to secure rent payments and to address increasing arrears
• Prepare regular write-off and archive reports where debts are deemed not to be pursuable and writing back accounts where necessary
• Process court applications and ensure compliance with pre-action protocols and Equality Act requirements

Profile

To be successful in this role, you will:

• Experience of dealing with debt collection
• Conduct themselves in a professional manner
• Pay attention to detail
• Excellent organisational skills
• Be able to work as part of a team

Job Offer

In return, our client can offer:

• Great working patterns
• Flexible working (Once a month in office)
• Competitive salary