Description
Emergency Lead Gas Engineer
This position will be based in Stoke on Trent. As this role can require Emergency Response, your location will be checked at screening stage.
Working hours: 42 hours per week across varied shifts
The Important Bit
As a Lead Gas Engineer with us you could potentially earn £40k - £46k per year!
When you join us here at Cadent, and to make sure we train you to be at your best, we ask you to carry out a period of probation. Throughout this time, you will earn a base salary of £28,615. Once we have upskilled you in all things Gas Emergency Service Operations, you will progress to a base of £31,794.
If you work over your contracted hours you will be entitled to an hourly rate of pay. Throughout our peak times, we may require you to work additional hours, which of course attracts an additional hourly rate of pay. As we operate 365 days a year, you will need to undertake overnight standbys which will vary in amount depending on the area you work in. This standby will offer you an additional set payment of £77 per weeknight and £127 per weekend. On top of all of that, we want to recognise you for being at your best. Once you have passed you probation, you will also receive a monthly incentive payment based on team performance. This is our way of thanking you for your Customer Service.
For over 200 years we've been quietly, conscientiously and confidently keeping the nation safe and warm. Our gas network connects and keeps the energy flowing to over 12 million homes and business across the UK. Reliable, inventive and trusted by our customers, we aim to always deliver,?constantly delight and never knowingly disappoint.
We aim to do the same for you too. Hard work, ambition and talent are recognised and rewarded here. Supporting each other to succeed, we're excited by future possibilities and driven by the opportunity to grow, innovate and create better, safer tomorrows, today. With us you'll experience a career with real purpose and realistic progression that will make you feel genuinely proud about what you do.
Day to Day
As a Gas Engineer in our Emergency Response Team, you'll mainly work on your own and be the first one on the scene at customers' homes, responding to reported gas escapes or carbon monoxide activated alarms. Working on both contracted and emergency jobs, you'll deal directly with customers and the emergency services, often working shifts and unsociable hours. Confident and self-sufficient, you'll also carry out scheduled installation, replacement and maintenance of gas meters for both domestic and commercial properties. You'll monitor gas readings on programmed escapes and perform medium rise, high rise and gas safety regulation surveys. In addition, you'll fit cooker safety valves, attend meter faults, purge and relights and much more. No two days will be the same as you meet all kinds of people and work in a variety of different locations. You'll experience a great sense of pride, knowing that by attending a CO escape or meter fault you're helping to save lives. Even fitting a cooker locking valve gives you the satisfaction of knowing that a vulnerable person can safely stay in their own home. And, the feeling you get from solving a problem and going above and beyond to help a customer is truly rewarding.
About You
We pride ourselves on being very customer focused here at Cadent, so we're looking for candidates with excellent customer skills and the ability to manage any situation they might come across - you should always have the customer at the heart of whatever you do.
We're looking for people who act with pride, purpose and ownership to join our team, along with:
For Being at Your Best We Offer:
Be Yourself
Cadent embraces?Diversity and Inclusion. We celebrate what makes us different, as well as what we have in common.? This enables us to work better as one team shaping a dynamic, innovative and inclusive culture.? Our employee communities support us in keeping our employees engaged and motivated and through our partnerships and covenants we ensure our workforce reflects our commun