About us:
Solirius Consulting delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients' needs.
It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 250 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future.
We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.
About you:
We are looking for a Graduate/Junior Client Success Officer to join our Accounts Team, ensuring that our Account Managers and clients are supported to successfully deploy our teams to client projects.
You will be a motivated self-starter, who is highly organised and able to balance multiple priorities. You should have strong interpersonal and communication skills, both of which are essential to this role. This role will suit a recent graduate who is interested in beginning a career in finance administration, with the view to progressing into an account management role in future.
Main duties:
Attending client facing meetings with account managers
Managing the end to end process of work package creation, securing internal and client sign off, liaising with clients and account managers
Capture client resourcing requirements and document cost profiles
Support the onboarding of new team members
Updating our internal systems
Tracking purchase orders
Invoicing clients for the work upon completion
Monitoring for the receipt of invoice payments
Provide regular reports and updates to Account Managers and Finance Team
Responding to client and consultant queries
Checking and approving timecards and expenses
Specialist skills required:
Enthusiastic, motivated, committed and capable degree educated individuals
Excellent communication skills, both written and spoken word with an ability to successfully engage with team members, clients and stakeholders
Strong numeracy skills
Attention to detail is essential
A understanding of administration and financial processes
A good understanding of Microsoft and Google Suites
Package and Benefits:
Competitive salary, dependent on experience
Flexible working/Work from home
Generous annual discretionary bonus
25 days annual leave + bank holidays
5 days allocated development training per year
Contributory pension
Gym membership
Annual away days and social events
Equality and Diversity
Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics.
Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.