Organisational Change Manager

  • Devonshire Appointments
  • Dec 14, 2022
Full time Banking

Job Description

Job Title: Organisational Change Manager

Location: FullyRemote

Contract: 18-month FTC

Purpose of the role

In this role you will play a key role in the implementation and embedding of organisational change aspects of projects and change initiatives by increasing employee adoption and usage. You will focus on the people side of change, including changes to business processes, systems and technology.

In the first instance, you will use an in-flight Technology project to deliver a framework for organisational change and manage a third-party provider.

Role and responsibilities

  • Oversee the development and delivery of change impact and readiness assessments, evaluating results and presenting findings in a logical and easy to understand manner.
  • Define and monitor business readiness including setting go/no go criteria and agreeing levels of acceptance. Activities for ensuring business readiness include running drop-in sessions for users, executive briefing sessions, and on-going stakeholder engagement. Ensure continued buy-in and readiness for change.
  • Build strong relationships with senior leaders and empower them in their role of supporting the acceptance and adoption of change into their spans of control.
  • Undertake stakeholder assessments to provide visibility and buy-in of the change.
  • Establish and coordinate a change network across the business.
  • Equip this group with know-how and empowering them through additional support and training.
  • Act as a key point of contact for users and stakeholders globally within the context of business change.
  • Establish and manage feedback and knowledge mechanisms, collating feedback from front-line users. Involves feeding messages back into solution design, communications and training.
  • Develop and deliver review sessions with a view to seeking operational sign-off.
  • Utilise Communications and Training resource already in place to deliver agreed Communication and Training plans.
  • Work with Project teams to advise on how to integrate business change management activities into the overall project plan.
  • Support the business in establishing changes to existing operational processes, procedures and organisational structure, understanding and publicising the impact of the proposed solution.

Key requirements

  • Experience in applying change management knowledge to deliver change activities
  • Experience in supporting the delivery of complex and technical programmes, which have critical importance to organisation objectives.

Skills/Key Requirements

  • Proven in depth change management experience using a variety of change management methodologies
  • 5+ years' experience as a Change Manager, managing end to end change
  • 5+ years of experience in project management and resource management
  • Flexible and adaptable with the ability to influence others
  • Builds a sense of team spirit, encouraging shared ownership of objectives, deliverables, issues and solutions
  • Excellent verbal and written communication skills, including facilitation and presentation skills.
  • Confidence with senior stakeholders and excellent stakeholder management skills.
  • Resilience and ability to remain calm in a fast paced, ambiguous and changing environment.

Please note that due to the high volume of responses we receive, only successful applicants will be contacted.

If you'd like to learn more about this role, please get in touch with Natalie.

Please only apply if you have the right to work in the UK.

Devonshire is an equal opportunity employer and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status